Auto Recall Watch
U.S. public vehicle records

2019 Buick ENCLAVE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

42 owner complaints analyzed

1 distinct recall campaigns

15,500 mi median reported failure mileage

Scope: 2019 model year. Data updated: . 18 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 16 of 42 complaints (38.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior819.0%
Transmission and shifting716.7%
Electrical and battery issues614.3%
Engine operation49.5%
Steering behavior37.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
16
Engine
12
Electrical System
11
Unknown Or Other
9
Service Brakes
3
Steering
3
Air Bags
2
Fuel/Propulsion System
2
Component breakdown data
CategoryCount
Power Train16
Engine12
Electrical System11
Unknown Or Other9
Service Brakes3
Steering3
Air Bags2
Fuel/Propulsion System2

Power Train: 16; Engine: 12; Electrical System: 11; Unknown Or Other: 9; Service Brakes: 3; Steering: 3; Air Bags: 2; Fuel/Propulsion System: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
11
25,000 to 49,999
3
50,000 to 74,999
2
75,000 to 99,999
2
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00011
25,000 to 49,9993
50,000 to 74,9992
75,000 to 99,9992
100,000 to 149,9990
150,000 and above0

Under 25,000: 11; 25,000 to 49,999: 3; 50,000 to 74,999: 2; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (11). 24 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
5
2020
6
2021
4
2022
2
2023
5
2024
8
2025
6
2026
6
Complaints over time data
CategoryCount
20195
20206
20214
20222
20235
20248
20256
20266

2019: 5; 2020: 6; 2021: 4; 2022: 2; 2023: 5; 2024: 8; 2025: 6; 2026: 6

Pattern summary

Power Train leads the component reports. Braking behavior appears in 8 complaint narratives. Transmission and shifting appears in 7 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11187439 · 2019-03-18 (March 18, 2019)

FRONT BRAKES LOCKING UP AT ANY SPEED. REPLACED THE MASTER CYLINDER . 48 HOURS LATER IT HAPPENED AGAIN

Owner-reported narrative. 1,330 miles reported. Look up ODI 11187439 at NHTSA ↗

Owner report 11193521 · 2019-04-03 (April 3, 2019)

NOTE: MILEAGE IS 1240 MILES, JUST PURCHASED THREE MONTHS AGO WITH 54 MILES ON IT AND SHIPPED TO GERMANY (DOD CIVILIAN). WHILE IN EUROPE, I AM USING THE VEHICLES' "METRIC" SETTING (KPH VERSUS MPH), WHICH SWITCHES THE SPEEDOMETER TO READ KPH AND AUTO TUNES THE ENGINE TO THE APPROPRIATE LEVELS TO MATCH KPH. I HAVE BEEN DRIVING THIS VEHICLE FOR THE LAST THREE WEEKS UNTIL THE ISSUE HAPPENED LAST NIGHT AROUND 1830 HOURS CET. ISSUE: WHILE ACCELERATING AND TUNING LEFT FROM A STOP (STOP LIGHT WITH THE CITY), THE ENGINE SUDDENLY LOSS POWER THEN …

Owner-reported narrative. 1,245 miles reported. Look up ODI 11193521 at NHTSA ↗

Owner report 11218167 · 2019-06-05 (June 5, 2019)

TRAVELING AT HIGHWAY SPEEDS CAR SUDDENLY SHIFTED ITSELF INTO NEUTRAL AND COULD NOT BE ENGAGE BACK TO ANY DRIVE GEARS. BRAKES WERE INOPERABLE AND ACCELERATOR WAS IN OPERABLE. FINALLY CAME TO A STOP BY COASTING TO THE SHOULDER AND WAITING FOR SPEED TO DROP FAR ENOUGH TO GET VEHICLE TO GO INTO PARK.

Owner-reported narrative. 1,500 miles reported. Look up ODI 11218167 at NHTSA ↗

Owner report 11231900 · 2019-07-15 (July 15, 2019)

AFTER THE VEHICLE IS STARTED, WITH THE ENGINE RUNNING, IF A DOOR IS CLOSED OR OPENED/CLOSED ANYTHING PLUGGED INTO THE AUX OUTLET WILL SHORT OUT AND RESET (I.E. RADAR DETECTOR WILL REBOOT AS IF POWER SUPPLY WAS INTERRUPTED) AND/OR IF THE FACTORY INSTALLED DVD PLAYERS ARE POWERED ON, THEY WILL TURN OFF. DOES NOT QUALIFY UNDER THE LEMON LAW BECAUSE GM HAS BEEN INVESTIGATING A SIMILAR ISSUE SINCE 01/24/2019 WITH NO CURRENT RESOLUTION OR PATH FORWARD. GM ADVISES DEALERS TO ATTEMPT NO REPAIRS AT THIS TIME AND EXPECT THE CONSUMER TO "LIVE" WITH A PO…

Owner-reported narrative. 70 miles reported. Look up ODI 11231900 at NHTSA ↗

Owner report 11267071 · 2019-10-08 (October 8, 2019)

TL* THE CONTACT OWNS A 2019 BUICK ENCLAVE. WHILE DRIVING 35 MPH, THE CONTACT BECAME DISTRACTED WHILE MAKING A RIGHT TURN AND CRASHED INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CRASH OCCURRED IN FRONT OF THE CONTACT'S INSURANCE COMPANY WHERE THE VEHICLE WAS INSPECTED AND TOWED TO THE CONTACT'S RESIDENCE. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLA…

Owner-reported narrative. 7,712 miles reported. Look up ODI 11267071 at NHTSA ↗

Owner report 11299634 · 2020-01-15 (January 15, 2020)

DRIVER SIDE 2ND ROW PASSENGER'S SEAT BELT IS NOT BOLTED TO THE FRAME. WHILE DRIVING THIS RENTAL CAR ON VACATION, THE PANELING FELL OFF REVEALING THAT THE SEAT BELT SPOOL WAS HANGING LOOSE AND NOT MOUNTED TO THE FRAME. BASED ON WHAT I CAN SEE FROM THE THREADS, IT APPEARS NEVER TO HAVE BEEN CONNECTED (AS OPPOSED TO BEING SNAPPED OFF). THIS IS A RENTAL, BUT I DON'T TRUST THE AGENCY TO REPORT THIS APPROPRIATELY SO DOING SO MYSELF. HOW THIS HAS GONE UNNOTICED FOR 12K MILES IS BEYOND ME.

Owner-reported narrative. 12,000 miles reported. Look up ODI 11299634 at NHTSA ↗

Owner report 11300704 · 2020-01-21 (January 21, 2020)

WHEN VEHICLE REENGAGING FROM AUTO START/STOP DURING STOPS IN TRAFFIC AND/OR LIGHTS/SIGNS, SLAMMING INTO GEAR AFTER REMOVING FOOT FROM BRAKE, PRIOR TO PUSHING GAS PEDAL. HAPPENS IN HIGHWAY TRAVEL (IF HAVING TO COME TO A STOP) AND CITY TRAVEL. DEALERSHIP REPLACED AUXILIARY FLUID ACCUMULATOR AND ADDED FLUID TO TRANSMISSION. OWNER NOW REALIZES FLUID SPOTS IN DRIVEWAY ARE WHERE VEHICLE MUST HAVE BEEN LEAKING SOME FLUID.

Owner-reported narrative. 16,000 miles reported. Look up ODI 11300704 at NHTSA ↗

Owner report 11326219 · 2020-05-27 (May 27, 2020)

TL* THE CONTACT OWNS A 2019 BUICK ENCLAVE. THE CONTACT WAS CONCERNED ABOUT A MANUFACTURER'S DEFECT IN THE DESIGN OF THE PASSENGER'S SIDE KICK PANEL. THE CONTACT STATED THAT THE DESIGN MAY CAUSE INJURIES TO THE PASSENGER'S FEET. TWO UNKNOWN DEALERS WERE CONTACTED AND INFORMED OF THE CONTACT'S CONCERN. THE CONTACT WAS INFORMED THAT THE PANEL WAS DESIGNED TO MANUFACTURER'S SPECIFICATIONS. THE KICK PANEL WAS NOT REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

Owner-reported narrative. 3,000 miles reported. Look up ODI 11326219 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

20V668000 · Power Train:Automatic Transmission

Reported: 2020-10-29 (October 29, 2020)

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

42 unique complaints in this selection. Analysis snapshot: 2026-09-30.

42.9%Usable mileage18 / 42 records
100.0%Valid incident date42 / 42 records
100.0%Valid filing date42 / 42 records
100.0%Ordered incident and filing dates42 / 42 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Air Bags
2115.9%
ODI 10505682 · 30,000 mi

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACTS VEHICLE AND ALL OF THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT LEG AND ARM. THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD, BACK AND SHOULDERS. THE REAR DRIVER'S SIDE PASSENGER SUSTAINED NECK INJURIES, AS WELL AS UPPER AND LOWER BACK INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP HOWEVER, THE TECHNICIAN W…

Look up ODI 10505682 at NHTSA ↗

1014.3%
ODI 10595132 · 11,500 mi

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE TRAVELING 5 MPH, THE VEHICLE CRASHED HEAD-ON INTO ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND REQUIRED IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 11,500.

Look up ODI 10595132 at NHTSA ↗

20570.2%
ODI 10648661 · 17,000 mi

SERVICE AIRBAG WARNING LIGHT WAS ON FOR 4 DAYS. TOOK CAR INTO BUICK DEALERSHIP, THEY SAID THE LIGHT WASN'T ON AND COULDN'T FIND A PROBLEM. THE LIGHT WAS ON WHEN I DROPPED THE CAR OFF THAT DAY. THEY HAD MY CAR FOR 2 DAYS. GOT THE CAR BACK ON FRIDAY EVENING, 2 DAYS LATER THE LIGHT IS BACK ON. THERE IS A RECALL FOR THIS ISSUE IN 2013 MODELS, BUT SINCE THIS IS A 2014 I WANTED TO MAKE THIS KNOWN THAT IT IS A PROBLEM AND MAY REQUIRE A RECALL FOR THE 2014 BUICK ENCLAVE. *TR

Look up ODI 10648661 at NHTSA ↗

10460.8%
ODI 10971955

SERVICE AIR BAG WARNING CAME ON. CAR 2.5YRS OLD 50000 MILES. $850 CHARGE BY DEALER.... 2015 BUICK ENCLAVE. DEALER STATES AIRBAG MAY FAIL TO DEPLOY.

Look up ODI 10971955 at NHTSA ↗

11078.0%
ODI 11114255 · 13,000 mi

WE WERE INVOLVED IN A MOTOR VEHICLE ACCIDENT ON I-79 IN PENNSYLVANIA WHERE WE WERE STRUCK FROM THE REAR WE WERE STOPPED IN TRAFFIC THE IMPACT WAS SEVERE IT KNOCKED THE REAR TIRE COMPLETELY OFF. THERE WAS SMOKE COMING IN THE VENTS OF THE FRONT OF THE CAR AND THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT BELTS TIGHTEN UP SO MUCH THAT IT CAUSED BRUISING ON MY CHEST AND RIBS. MY CAR WAS TOTALED OUT BEYOND REPAIR. I DO NOT UNDERSTAND WHY THERE WAS SMOKE COMING FROM THE FRONT AND THE AIR BAGS DID NOT DEPLOY. UPON OUR RETURN HOME I RECEIVED AN…

Look up ODI 11114255 at NHTSA ↗

14379.9%
ODI 10958293 · 5,000 mi

TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE PULLED OUT AND CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED TO LOCK. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. NO INJURIES WERE REPORTED IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR SHOP WHERE IT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,00…

Look up ODI 10958293 at NHTSA ↗

23.1%
ODI 11687252 · 83,000 mi

The contact owns a 2018 Buick Enclave. The contact stated that while making a left turn, another vehicle jumped onto a curb and struck the rear end and rear tire of the vehicle. The front driver side, passenger side, and curtain air bags deployed. The contact was concerned about whether the air bags should have deployed for the type of impact experienced. No warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. A police report was filed. The contact sought medical attention for bloody stool, lower…

Look up ODI 11687252 at NHTSA ↗

24.8%
ODI 11267071 · 7,712 mi

TL* THE CONTACT OWNS A 2019 BUICK ENCLAVE. WHILE DRIVING 35 MPH, THE CONTACT BECAME DISTRACTED WHILE MAKING A RIGHT TURN AND CRASHED INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CRASH OCCURRED IN FRONT OF THE CONTACT'S INSURANCE COMPANY WHERE THE VEHICLE WAS INSPECTED AND TOWED TO THE CONTACT'S RESIDENCE. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLA…

Look up ODI 11267071 at NHTSA ↗

11.7%
ODI 11690090

I came to a stop in the left turn lane at an intersection with a red light with the car in drive and my foot engaged on the brake to wait for the light to turn green. The car suddenly and completely died and all power was shut down. I was not able to engage the hazards. It was dark outside and I was afraid cars behind me would hit me. It was an incredibly dangerous situation with no warning. I exited the vehicle and got to the side of the road. The police arrived and were able to push the car to the side of the road as well. I opened the hood a…

Look up ODI 11690090 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

14.8%
ODI 11590885

On [XXX], 2024, a pickup truck ran a red light at 55+ miles per hour and struck the front left quarter panel of our 2023 Buick Enclave as we were pulling into an intersection. Our car was totaled with the entire front end of the car being severely damaged. The front end of the car, both quarter panels, bumper and engine compartment were crushed. - NO airbags deployed. - Both my wife and I were injured. She has a fractured vertebrae and right knee and leg hurt. I have a broken left clavicle, five broken ribs and a hematoma on my left leg.…

Look up ODI 11590885 at NHTSA ↗

114.3%
ODI 11572249

Motor vehicle accident 12/9/2023 in which I was struck from behind by fast moving vehicle, and forced into vehicle directly in front of my vehicle. No driver airbag deployment, nor did my seatbelt lock, as verified by responding officer.

Look up ODI 11572249 at NHTSA ↗

12.7%
ODI 11750304 · 14,300 mi

The contact owned a 2025 Buick Enclave. While the contact’s daughter was driving through an intersection on a green light at an undisclosed speed, a truck crashed into the front driver’s side of the vehicle. Upon impact, the air bags failed to deploy. The contact and his wife and daughter were all transported for medical attention and were checked for injuries. The contact received a CT scan and was currently undergoing physical therapy and pain management injections for back and hip injuries. The contact’s wife underwent CT scans, and the daug…

Look up ODI 11750304 at NHTSA ↗

00.0%

No examples available for this selection.

Steering
1712.9%
ODI 10487238 · 3,000 mi

TL* THE CONTACT OWNED A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BEGAN TO ABNORMALLY PULL TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT AN ALIGNMENT NEEDED TO BE PERFORMED ON THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS WHERE HE WAS TOLD THAT THE FAILURE WAS UNDETECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN …

Look up ODI 10487238 at NHTSA ↗

1217.1%
ODI 10734224 · 35,000 mi

THE CAR WAS AT A LOCAL (SUMMIT,NJ) HARQUILL BROS. FOR A STANDARD OIL CHANGE. WHEN THEY BACKED UP THE CAR TO BRING IT INTO A BAY THE FRONT DRIVE SHAFT FELL OUT OF ITS YOKE TO THE GROUND. THE DAY BEFORE I FOUND A BRACKET AND BOLT IN MY DRIVEWAY AT HOME AND THOUGHT IT WAS FROM THE LANDSCAPERS MOWER. I PLAN TO GIVE THAT PART TO THE DEALER TODAY WHEN I GET THE REPAIRED CAR. I DO HAVE PICTURES OF THE PART.

Look up ODI 10734224 at NHTSA ↗

113.8%
ODI 11064302 · 18,824 mi

MY WIFE WENT TO LOCAL STORE AND PARKED THE CAR. WHEN BACKING OUT OF PARKING SPOT, SHE WAS UNABLE TO TURN STEERING WHEEL !!!!. IT HAPPENED ON 12JAN2017 WITH ONLY 18,824 TOTAL MILES. CAR HAD TO BE LOADED AND HAULED TO LOCAL DEALER DUE TO STEERING FAILURE. AND THE CAUSE WAS, I QUOTE OR COPY FROM DEALER WORK ORDER INSPECTED AND FOUND BELT HANGING LOOSE ON ENGINE. FOUND IDLER PULLEY BOLT BROKEN AND PULLEY LAYING LOOSE EXTRACTED BROKEN BOLT FROM BLOCK. TAPPED THREADS TO ENSURE NONE DAMAGE {END OF COPY} WHAT HAPPENS HERE IN AZ DRIVING IN THE MT…

Look up ODI 11064302 at NHTSA ↗

127.0%
ODI 10820509

BOUGHT VEHICLE SEPTEMBER 7, 2015. VEHICLE FROM VERY START HAD VIBRATION, WIND TUNNEL SOUND, AND SHIMMY IN STEERING AT HIGHWAY SPEEDS. DRIVE VEHICLE FOR LONG PERIOD OF TIME YOU GET A HEADACHE. AFTER MANY ATTEMPTS DEALER COULD NOT FIX THIS. DEALERS ATTEMPTS TO REPAIR DROVE THREE OTHER ENCLAVES WHICH HAD SAME PROBLEM AND GMC ACADIA WITH SAME PROBLEM. TOLD THIS IS NORMAL FOR VEHICLE. I TRIED TO RETURN VEHICLE FOR MY TRADE IN. THEY SAID NO. GM DISTRICT REP. ALSO SAID VEHICLE IS NORMAL. I AM STUCK WITH THIS VEHICLE. GM KNOWS THEY HAVE PROBLEMS BUT D…

Look up ODI 10820509 at NHTSA ↗

32.1%
ODI 11098619 · 57,000 mi

I HAVE A 2016 BUICK ENCLAVE - THE HAVE EXCEEDED MY WARRANTY BY APPROXIMATELY BY APPROXIMATELY 7,000 MILES NOTICED THAT THE VEHICLE HAD BEGUN MAKING SQUEALING SOUND MAINLY WHEN TURNING. TOOK IT TO MY LOCAL MECHANIC AND HE CONFIRMED A LEAK FROM THE POWER STEERING HOSE. HE FOUND THAT THERE IS A PUBLISHED SERVICE BULLETIN REGARDING THE ISSUE. I FEEL THIS SHOULD BE COVERED UNDER A WARRANTY OR A RECALL.

Look up ODI 11098619 at NHTSA ↗

21.1%
ODI 11374379 · 27,200 mi

POWER STEERING STOPS FUNCTIONING WHILE DRIVING AND ATTEMPTING TO MAKE A TURN, RESULTING IN A LIKELY CAR ACCIDENT. DRIVING IN CITY MAKING ANY KING OF TURN EITHER LEFT OR RIGHT. THIS HAS HAPPENED TWICE ALREADY. ROUGH IDLE WHEN ENGINE IS COLD.

Look up ODI 11374379 at NHTSA ↗

23.1%
ODI 11610932

The car shuts off at random when coming out of autostop, the car will disable power steering when coming out of autostop to make turns making it difficult to turn the steering wheel. Coming out of autostop is typically when you are trying to go or make a turn. This has been an ongoing issue that happens often. The issues began around 60k miles.

Look up ODI 11610932 at NHTSA ↗

37.1%
ODI 11511638

Traveled and car begin to shake when I got to destination. The shift gears lights started going from neutral to Low gear and my speed began to drop down even when I was accelerating. The engine light came on and the stabilitrak light was on during times I stop at lights or stop lights only when in traffic but not on the highway. After seen by an auto service dealer, the stabilitrak light still comes on during stops at the light or stop signs and hesitation to accelerate with a heaviness to steer. There appears to be a dragging or pull when acce…

Look up ODI 11511638 at NHTSA ↗

35.1%
ODI 11575060

Steering wheel repeatedly locks while turning followed by loss of power steering. Also accompanied by warning messages such as "Service ESC", "Park Assist Off", "Steering Assist is Reduced Drive with Care", as well as the stability control and stability control off lights. Began in October 2023. Brought in to dealership 4 times in 5 months (waiting on loaner availability to bring in for a 5th time) and still not repaired. Dealership unable to replicate problem but finds error codes when diagnosing. Below is a summary of each visit to "fix…

Look up ODI 11575060 at NHTSA ↗

14.0%
ODI 11430863

This car crosses the line before the lane keep assist does anything. The car nearly hit an oncoming car. I asked the Koons Tysons Buick Service rep about it and he said he has heard this from a number of people but noting has been done. It seems like a software patch is necessary to make this safe.

Look up ODI 11430863 at NHTSA ↗

00.0%

No examples available for this selection.

14.8%
ODI 11668017

In Driver info center messages displayed are ESC “this is anti lock cracking system not working”. Steering assist reduced “this is lane departure steering assist not working” Parking brake. “not working” Also cruise control is not working Buick service tells me this has happened often enough in other vehicles that there is a repair bulletin on it. Also the initial cost to repair is $3000 + if this bulletin repair fixes the problem if not there would be more costs. This vehicle is within the 36 month bumper to bumper warranty period but h…

Look up ODI 11668017 at NHTSA ↗

114.3%
ODI 11610984

I own a 2024 Buick Enclave Avenir the steering wheel has a Whining Noise when vehicle is in motion or standing when turning the steering wheel. The Air Bag is in the steering wheel I am concerned if there is a problem with the steering wheel if the Air Bag could eject from the steering wheel causing an accident when vehicle is in motion. Took it to my dealership following is an E-mail sent to me. Even though it's built in late 2023 it's a 2024. So that bulletin doesn't pertain to your vehicle, but I will ask today if there is a 2024 Buick Encl…

Look up ODI 11610984 at NHTSA ↗

12.7%
ODI 11740224

Driving at 30mph and all the dashboard lights turned on and all the warnings kept popping on the dashboard and 30 seconds later the brakes were not working when I was approaching a busy intersection. I was able to pump the brakes and stop the vehicle and put it in park and the vehicle shut off and nothing would work - not even the hazard lights. The vehicle is currently at the dealership being assessed.

Look up ODI 11740224 at NHTSA ↗

00.0%

No examples available for this selection.

Engine
2418.2%
ODI 10577833 · 33,098 mi

MY CAR HAS HAD TO BE TOWED TWICE DUE TO FAILURE TO START. IT WILL CRANK THEN THE ENGINE LIGHT WILL COME ON AND WILL NOT CRANK ANYMORE. HAS BEEN AT SHOP TWO TIMES EACH TIME A WEEK WITH NO ANSWER TO WHY. *TR

Look up ODI 10577833 at NHTSA ↗

1420.0%
ODI 10983876 · 73,000 mi

I PURCHASE THIS VEHICLE USED FROM HENNESSEY BUICK DEALERSHIP 9 MONTHS AGO AS CERTIFIED USED CAR. MAY 4 TRAVELING ON INTERSTATE 75 NORTH, AT SIXTY FIVE MILES PER HOUR/THE TRANSMISSION GIVE A LOUD BAND SOUND AND THE CAR STOPPED IN MIDDLE OF HIGHWAY. WITH TRAFFIC TRAVELING BOTH WAYS. THE DRIVE TRAIN STOP PULLING. HAD CAR TOWED BACK TO HENNESSEY AND WAS TOLD THAT THE TRANSMISSION BLEW UP ALONG WITH THE ENGINES THIS CAR COST ME $ 32, AND I BELIEVE THAT GANG SHOULD REPLACE THIS CAR BECAUSE I FEEL LIKE THE VEHICLE WAS UNSAFE AND CAUSED GREAT DANG…

Look up ODI 10983876 at NHTSA ↗

175.8%
ODI 10664521 · 888 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE'S PRESSURE INCREASED AND CAUSED THE CONTACT'S EARS TO HURT. THE CONTACT NOTICED A BURNING ODOR COMING FROM THE VEHICLE. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 888.

Look up ODI 10664521 at NHTSA ↗

127.0%
ODI 10861672 · 8,000 mi

TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. WHILE THE VEHICLE WAS IDLING IN THE DRIVEWAY, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE VEHICLE DROVE THROUGH A NEIGHBOR'S DRIVEWAY AND YARD. THE CONTACT MANAGED TO PLACE THE GEAR IN NEUTRAL AND THEN IN PARK. THE ENGINE CONTINUED TO REV WHILE IN PARK. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT NOTIFIED A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT NOTHING WAS WRONG WITH THE VEHICLE AND THERE WERE NO RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT HAD …

Look up ODI 10861672 at NHTSA ↗

96.4%
ODI 10821026 · 4,000 mi

TL* THE CONTACT OWNS A 2016 BUICK ENCLAVE. WHILE DRIVING 15 MPH, THE VEHICLE MADE AN ABNORMAL NOISE WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THEY COULD NOT DUPLICATE THE SOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

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52.8%
ODI 11162678 · 15,000 mi

TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND DECELERATED AND THE SERVICE STABILITY TRACK INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DEARTH CHRYSLER DODGE JEEP RAM [phone removed], LOCATED AT 602 8TH ST, MONROE, WI 53566) TO BE DIAGNOSED, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN ENGINEER TO THE SAME DEALE…

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1320.0%
ODI 11124322 · 3,500 mi

TL* THE CONTACT OWNS A 2018 BUICK ENCLAVE. WHILE THE VEHICLE WAS AT A STOP, IT STALLED AND HESITATED TO MOVE. THE CONTACT STATED THAT THE AUTOMATIC STOP FEATURE ON THE VEHICLE CAUSED THE FAILURE. THE VEHICLE WAS TAKEN TO CANNON CHEVROLET BUICK CADILLAC (100 N THACKER LOOP, OXFORD, MS 38655, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS BUILT WITH THE AUTOMATIC STOP FEATURE AND THERE WAS NO REMEDY TO REPAIR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TH…

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1228.6%
ODI 11193521 · 1,245 mi

NOTE: MILEAGE IS 1240 MILES, JUST PURCHASED THREE MONTHS AGO WITH 54 MILES ON IT AND SHIPPED TO GERMANY (DOD CIVILIAN). WHILE IN EUROPE, I AM USING THE VEHICLES' "METRIC" SETTING (KPH VERSUS MPH), WHICH SWITCHES THE SPEEDOMETER TO READ KPH AND AUTO TUNES THE ENGINE TO THE APPROPRIATE LEVELS TO MATCH KPH. I HAVE BEEN DRIVING THIS VEHICLE FOR THE LAST THREE WEEKS UNTIL THE ISSUE HAPPENED LAST NIGHT AROUND 1830 HOURS CET. ISSUE: WHILE ACCELERATING AND TUNING LEFT FROM A STOP (STOP LIGHT WITH THE CITY), THE ENGINE SUDDENLY LOSS POWER THEN …

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1627.1%
ODI 11559912

The mounting bracket on the front exhaust pipe separates from the pipe. This issue has been identified on 2019 and 2021 models and special coverage adjustment N212356540 Front Exhaust Pipe has been issued. The same exact defect has occured to my 2020 model Enclave.

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28.0%
ODI 11421887

This vehicle has an auto stop start feature that the dealer refuses to override. The problem is that if you are stopped to make a left turn, the engine stops. When you need to go when there is a break in traffic, there is a hesitation to get going just when you need instant power. Also at stop lights or signs you tend to keep tapping the brake to keep it running resulting in a dangerous situation. Also if you are stopped and forget and get out of the car, it can start up and run into something. I just want the ability to disable this dangero…

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323.1%
ODI 11473357

Engine revving, would not shift even after taking my foot off the accelerator. Had to pull over and shut the car off. After restart, it was very hard shifting but the engine wasn't revving, Engine light stayed on. Engine revved between 3,500-4,500 rpms without shifting. The car can be very jerky when accelerating from a stop and shifting the first time or two.

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29.5%
ODI 11537125

Vehicle lost power and stalled on interstate hwy 07/29/2023. GM dealer Heartland Chevy in Liberty MO. Repaired replacing fuel tank and sensor due to failed sensor in tank. 08/08/2023 Vehicle again for 2nd time rough idling and staling out several times on hwy. Currently at dealer who diagnosed with fuel sensor issue and still at dealer. Vehicle has approx. 20,000 miles 2023 Buick Enclave.

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228.6%
ODI 11581480

DRIVING ON THE INTERSTATE AT APPROX. 70 MPH WHEN THE VEHICLE MADE A LURCH FORWARD MOTION. THE VEHICLE LOST POWER.WE WERE NEAR A EXIT RAMP AND COAST TO THE INTERSECTION. VEHICLE WOULD START BUT WOULD NOT SHIFT OUT OF PARK. WE COULD NOT MOVE THE VEHICLE. IT WOULD NOT EVEN GO INTO NEUTRAL TO PUSH THE VEHICLE TO SAFETY. THE POLICE WERE CALLED TO DIRECT TRAFFIC, WHILE WAITING FOR A TOW TRUCK. WE ATTEMPTED TO RESTART THE VEHICLE SEVERAL TIME SO WE COULD IT IN NEUTRAL DURING THE NEXT 45 MINUTES . THE POLICE HAD TO LEAVE AND MADE A FINAL TRY TO PUT TH…

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410.8%
ODI 11706976

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine and/or powertrain system catastrophically failed while the vehicle was in motion on the freeway. The vehicle lost power, shut down, and became disabled. The vehicle is currently in the possession of the Buick dealership and is available for inspection upon request. How was your safety or the safety of others put at risk? The failure occurred while driving my husband and children in fast-moving freeway traffic. The vehicle suddenly lo…

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150.0%
ODI 11747495

Driving home from work on interstate, 2 month old 2026 Buick enclave jolted and shut off completely while going 65mph. Barely pulled over safely to the left side (Oklahoma drivers). Restarted car, check engine light illuminated with messages of reduced engine power (limp mode up to 35mph) while stuck on highway, traction control and esc disabled. Was able to get off highway and limp to nearest GM dealer. They performed diagnostics 3 days later and replaced the fuel rail pressure sensor. It did not fix it. More codes according to dealer and they…

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Power Train
139.8%
ODI 10596815 · 15,990 mi

I STOPPED AT A RED LIGHT ON A HILL AND WHEN I TOOK MY FOOT OFF THE BRAKE THE VEHICLE STARTED TO ROLL BACKWARDS.IT WOULD ROLL BACKWARD WHEN IT WAS IN DRIVE. I ALMOST HIT THE CAR BEHIND ME. THEN I WENT OUT OF TOWN AND TESTED IT ON OTHER HILLS AND IT DID THE SAME THING. WHEN I WAS GOING DOWNHILLI STOPPED AND I PUT IT IN REVERSE AND IT ROLLED FORWARD. WHEN I WAS GOING UPHILL IN DRIVE AND STOPPED AND TOOK MY FOOT OFF THE BRAKE IT WOULD ROLL BACKWARD UNTIL I PUT MY FOOT ON THE BRAKE AND AS SOON AS I CAME TO A STOP AND TOOK MY FOOT OFF THE BRAKE IN W…

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1420.0%
ODI 10651265 · 28,000 mi

04/24/2014 3:56PM OUR 2013 ENCLAVE SUDDENLY WENT INTO REDUCED ENGINE POWER MODE WHILE TRAVELING ON THE INTERSTATE AT SPEEDS OF 65-70 WHEN SUDDENLY SPEED WAS REDUCED TO 35-45MPH. MY WIFE ALMOST GOT REAR ENDED. SHE CONTACT ONSTAR FOR DIAGNOSTICS BUT THEY COULD NOT SEE ANY ISSUE WITH THE VEHICLE. (NOT ISSUES OR DIAGNOSTIC CODES FOUND) WHEN THIS HAPPENED THE SERVICE STABILITRAK LIGHT LIT, TRACTION OFF LIGHT LIT, FLASHING SERVICE ENGINE SOON LIGHT LIT. CAR RUNNING ROUGH AND WENT INTO POWER REDUCED MODE WITH SUDDEN REDUCED SPEED WHILE DRIVING ON HW…

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217.2%
ODI 10607427

I PUT THE CAR AT 'N' GEAR POSITION, BUT THE CAR WENT BACKWARD. I STOPPED THE CAR, TOOK OUT THE KEYS, AND RESTARTED. THE SECOND TIME, ABOUT 2 MONTHS AFTER THE FIRST INCIDENT, THE CAR STARTED TO ROLL WHEN I PUT THE CAR AT 'P' GEAR POSITION. *TR

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42.3%
ODI 11091440

I PURCHASED THIS VEHICLE SEPTEMBER 2015 FROM CARMAX IN CHARLOTTESVILLE, VA. SINCE THAT PURCHASE, I HAVE KEPT UP ALL THE ROUTINE MANTAINANCE ON A SCHEDULE FROM OIL CHANGES, ALL FLUIDS, TIRE ROTATIONS. APRIL 21, 2016, MY FIRST RATHER LARGE EXPENSE, "ENGINE CHECK'. I AM HEARING A NOISE IN THE FRONT END. WARRANTY PAID A PORTION OF THIS ISSUE AND I PAID THE BALANCE. THE SERVICE DEPARTMENT INSTALLED N STRUT, N NUT, INSULATORS AND BEARINGS. AND THE DRIVER SEAT TRIM CRACKED AND BROKE. (1ST TIME); NEXT ISSUE IS A TOTAL WARRANTY ISSUE THAT INCLUDED REPL…

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96.4%
ODI 10905913 · 644 mi

I WAS DRIVING WITH MY FAMILY IN OUR NEW 2016 BUICK ENCLAVE WHEN I WENT TO PASS SOMEONE ON A CITY STREET AND THE ENGINE WENT INTO FULL ACCELERATION. I PUT MY FOOT ON THE BRAKES AS HARD AS I COULD BUT IT DID NOT STOP THE VEHICLE. I HAD TO PUT IT INTO NEUTRAL AND TURN OFF THE IGNITION AND COAST TO THE SIDE OF THE ROAD. LUCKLY THERE WEREN'T MANY CARS AROUND ME AT THE TIME. I WAS UNABLE TO GET THE VEHICLE STARTED RIGHT AWAY AND I NOTIFIED ON STAR SOS AND THEY NOTIFIED THE POLICE. IT WAS TOWED TO A BUICK DEALER WHERE THEY ARE LOOKING AT IT NOW. THIS …

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42.2%
ODI 11162678 · 15,000 mi

TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND DECELERATED AND THE SERVICE STABILITY TRACK INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DEARTH CHRYSLER DODGE JEEP RAM [phone removed], LOCATED AT 602 8TH ST, MONROE, WI 53566) TO BE DIAGNOSED, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN ENGINEER TO THE SAME DEALE…

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1421.5%
ODI 11081537 · 200 mi

TL* THE CONTACT OWNS A 2018 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN REVERSE, THE VEHICLE ROLLED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SUSS BUICK GMC DEALER [phone removed], 1301 S HAVANA ST, AURORA, CO 80012) WHERE THE TECHNICIAN TEST DROVE THE VEHICLE AND STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS ABOUT 200.

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1638.1%
ODI 11218167 · 1,500 mi

TRAVELING AT HIGHWAY SPEEDS CAR SUDDENLY SHIFTED ITSELF INTO NEUTRAL AND COULD NOT BE ENGAGE BACK TO ANY DRIVE GEARS. BRAKES WERE INOPERABLE AND ACCELERATOR WAS IN OPERABLE. FINALLY CAME TO A STOP BY COASTING TO THE SHOULDER AND WAITING FOR SPEED TO DROP FAR ENOUGH TO GET VEHICLE TO GO INTO PARK.

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915.3%
ODI 11330057 · 600 mi

I BOUGHT A 2020 BUICK ENCLAVE, (OWNED BY GMC) WITH 6 MILES ON IT, 1 WEEK AGO. YESTERDAY THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED JERKING ANYTIME THE TRANSMISSION SWITCHED GEARS. I CALLED TO TRY TO GET IT IN TO A CERTIFIED BUICK DEALERSHIP TO BE LOOKED AT AND NOWHERE CAN GET IT IN FOR 3-5 DAYS AND NONE OF THE DEALERSHIPS WILL GIVE A LOANER CAR UNTIL THE TIME OF THE VEHICLE APPOINTMENT. I CONTACTED BUICK DIRECTLY REGARDING THIS AND THEY TOLD ME THE SAME THING, THAT WE CAN'T GET A SAFE DRIVING VEHICLE, UNTIL THE ONE WE HAVE CAN BE LOOKED…

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28.0%
ODI 11483900

AWD has vibration at highway speeds when engaged

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17.7%
ODI 11473357

Engine revving, would not shift even after taking my foot off the accelerator. Had to pull over and shut the car off. After restart, it was very hard shifting but the engine wasn't revving, Engine light stayed on. Engine revved between 3,500-4,500 rpms without shifting. The car can be very jerky when accelerating from a stop and shifting the first time or two.

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14.8%
ODI 11761869 · 30,000 mi

The contact owns a 2023 Buick Enclave. The contact stated that while driving 70 MPH, the transmission unexpectedly downshifted to 3rd gear and the vehicle decelerated. The contact stated that the vehicle went into LIMP Mode. Additionally, the computer system took control of the vehicle. The contact stated that the failure had occurred while driving in the center lane on a busy highway. The vehicle was driven to a safe location. The vehicle was towed to the dealer and was diagnosed with transmission failure. The contact was informed that the tra…

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114.3%
ODI 11581480

DRIVING ON THE INTERSTATE AT APPROX. 70 MPH WHEN THE VEHICLE MADE A LURCH FORWARD MOTION. THE VEHICLE LOST POWER.WE WERE NEAR A EXIT RAMP AND COAST TO THE INTERSECTION. VEHICLE WOULD START BUT WOULD NOT SHIFT OUT OF PARK. WE COULD NOT MOVE THE VEHICLE. IT WOULD NOT EVEN GO INTO NEUTRAL TO PUSH THE VEHICLE TO SAFETY. THE POLICE WERE CALLED TO DIRECT TRAFFIC, WHILE WAITING FOR A TOW TRUCK. WE ATTEMPTED TO RESTART THE VEHICLE SEVERAL TIME SO WE COULD IT IN NEUTRAL DURING THE NEXT 45 MINUTES . THE POLICE HAD TO LEAVE AND MADE A FINAL TRY TO PUT TH…

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38.1%
ODI 11719562

While slowing down with foot of accelerator, to stop at an intersection, the rear wheel’s momentarily locked up.

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150.0%
ODI 11747495

Driving home from work on interstate, 2 month old 2026 Buick enclave jolted and shut off completely while going 65mph. Barely pulled over safely to the left side (Oklahoma drivers). Restarted car, check engine light illuminated with messages of reduced engine power (limp mode up to 35mph) while stuck on highway, traction control and esc disabled. Was able to get off highway and limp to nearest GM dealer. They performed diagnostics 3 days later and replaced the fuel rail pressure sensor. It did not fix it. More codes according to dealer and they…

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Electrical System
1914.4%
ODI 10552412 · 8,000 mi

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TURN SIGNALS FAILED TO EMIT A CLICKING NOISE WHEN ENGAGED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE THE RADIO AND INSTRUMENT PANEL WERE REPLACED AT DIFFERENT TIMES. THE FAILURE PERSISTED AFTER EACH REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

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1217.1%
ODI 10579737 · 1,000 mi

WE LEASED A 2013 BUICK ENCLAVE IN DEC. 2012. EVER SINCE WE'VE HAD THE VEHICLE WE HAVE HAD AN ISSUE WITH THE ENTERTAINMENT/NAVIGATION CENTER. THE UNIT SHORTS OUT WHEN WE ARE BACKING UP THE VEHICLE, USUALLY WHEN WE ARE GOING BACK AND FORTH TO PARK IN OUR GARAGE. SOMETIMES IT SHUTS DOWN WITH A LOUD "POP" WHICH IS VERY UNSETTLING. WHEN THIS HAPPENS THE BACKUP CAMERA SHUTS DOWN AS WELL. WE HAVE TO RESTART THE SYSTEM BEFORE IT WORKS AGAIN. THIS HAPPENS SEVERAL TIMES A MONTH AND SOMETIMES SEVERAL TIMES A WEEK.

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268.9%
ODI 10662713

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE. UPDATED 01/15/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE CHASSIS ELECTRICAL AND THE FUEL MODULE WAS REPLACED. UPDATED 10/5/2015 *JS

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148.2%
ODI 10817100

TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR OF FUMES EMITTING INTO THE INTERIOR OF THE VEHICLE WHEN THE VENT CONTROLS HAD BEEN USED FROM A/C TO HEAT. THE CONTACT NOTICED THAT UPON THE WEATHER CHANGE WHEN THE HEAT WAS ACTIVATED, THE ODOR WAS GETTING PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO TWO DEALERS, WHO WERE NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO A THIRD DEALER WHO WAS ABLE TO PROVIDE A DIAGNOSIS AND THEY CHANGED AN AIR FILTER BUT THE FAILURE CONTINUED WITH A RANDOM U…

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75.0%
ODI 10905913 · 644 mi

I WAS DRIVING WITH MY FAMILY IN OUR NEW 2016 BUICK ENCLAVE WHEN I WENT TO PASS SOMEONE ON A CITY STREET AND THE ENGINE WENT INTO FULL ACCELERATION. I PUT MY FOOT ON THE BRAKES AS HARD AS I COULD BUT IT DID NOT STOP THE VEHICLE. I HAD TO PUT IT INTO NEUTRAL AND TURN OFF THE IGNITION AND COAST TO THE SIDE OF THE ROAD. LUCKLY THERE WEREN'T MANY CARS AROUND ME AT THE TIME. I WAS UNABLE TO GET THE VEHICLE STARTED RIGHT AWAY AND I NOTIFIED ON STAR SOS AND THEY NOTIFIED THE POLICE. IT WAS TOWED TO A BUICK DEALER WHERE THEY ARE LOOKING AT IT NOW. THIS …

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63.4%
ODI 11030274 · 250 mi

OUR VEHICLE WAS SHIFTED IN REVERSE TO BACK OUT OF A PARKING SPACE. ENGINE WAS ON, ALL CONTROLS NORMAL, NO WARNING LIGHTS, ETC. AS WE BACKED OUT OF OUR PARKING SPACE ALL OF A SUDDEN THE GAS AND BRAKE PEDALS LOCKED UP AND COULD NOT BE MOVED. THE CAR SLOWLY ROLLED BACKYARDS DUE TO SLIGHT INLCINE. I QUICKLY SHIFTED BACK TO PARK, TURNED OFF THE CAR AND WAITED A MINUTE BEFORE RESTARTING. ALL SEEMED FINE. 2.5 WEEKS LATER, THE SAME EXACT THING HAPPENED AGAIN. MY WHOLE FAMILY WAS IN THE VEHICLE THE FIRST TIME AND AFTER ONLY 4 DAYS OF OWNERSHIP AS A BRAN…

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913.8%
ODI 11132424 · 1,600 mi

I WAS STOPPED AT AN INTERSECTION AT A TRAFFIC LIGHT & WHEN THE LIGHT TURNED GREEN, I TURNED LEFT & I'M UNCERTAIN IF MY EMERGENCY BRAKES KICKED ON OR IF MY CAR SIMPLY STALLED OUT, BUT MY CAR SUDDENLY WOULD NOT MOVE. MY PURSE, IN THE PASSENGER SEAT FLEW FORWARD & HIT THE FLOOR OF THE VEHICLE. THE CAR BEHIND ME AT THE LIGHT NEARLY REAR ENDED ME, BUT FORTUNATELY DID NOT. WE BROUGHT THE VEHICLE TO JIM ELLIS BUICK TO BE SERVICED, BUT THEY SAID IT APPEARED FINE & WAS CONFUSED. I DEFINITELY WAS NOT IN ANY DANGER OF HITTING ANYTHING WHEN TURNING AT THE …

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1126.2%
ODI 11231900 · 70 mi

AFTER THE VEHICLE IS STARTED, WITH THE ENGINE RUNNING, IF A DOOR IS CLOSED OR OPENED/CLOSED ANYTHING PLUGGED INTO THE AUX OUTLET WILL SHORT OUT AND RESET (I.E. RADAR DETECTOR WILL REBOOT AS IF POWER SUPPLY WAS INTERRUPTED) AND/OR IF THE FACTORY INSTALLED DVD PLAYERS ARE POWERED ON, THEY WILL TURN OFF. DOES NOT QUALIFY UNDER THE LEMON LAW BECAUSE GM HAS BEEN INVESTIGATING A SIMILAR ISSUE SINCE 01/24/2019 WITH NO CURRENT RESOLUTION OR PATH FORWARD. GM ADVISES DEALERS TO ATTEMPT NO REPAIRS AT THIS TIME AND EXPECT THE CONSUMER TO "LIVE" WITH A PO…

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1016.9%
ODI 11456018

OnStar system and WiFi intermittently do not work, was told that this is a known issue when radio is being used, no fix. In my case radio was not being used, so this does not apply. Seat/mirror position memory gradually changes over time. Does not recognize that exit function has been turned off. Signal lights randomly flash (without indicator on dash flashing) when car is at idle & mirrors are folded. Tire Pressure monitoring system, not accurate and will notify driver that tires are underpressured by 10lb or more. Dealership reset them an…

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624.0%
ODI 11573738

The rear switch on our tailgate has failed and it allows the tailgate to open/close randomly on its own while the vehicle is locked even. I contacted Buick about the problem and they said didn’t care, but this can happen while the vehicle is moving down the road as well as when parked. It’s not necessarily a typical safety issue that are normally recalled for, but it does pose significant safety issues if you want your car to be locked and you come back from the store and it’s not and people are free to break it or if it were to happen while mo…

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215.4%
ODI 11697817

I have been the owner of this vehicle almost 6 months. My headlights and brake lights do not currently work because of what was diagnosed as electrical failure at the Buick dealership. There are no warranties for this issue specifically aside from the 36,000/3 year warranty which is expired. The dealership mechanics don’t know how to fix this issue and informed me it could be thousands. It poses an extreme safety risk and prevents me from being able to drive my car at any point requiring headlights. I’ve been given a warning from an officer as …

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29.5%
ODI 11632704

The infotainment system locks up. Its like all features are on mute. I can't use phone, radio, contact onstarr or use navigation system I have a heart condition, when this freezes I have no way to reach help. The dealership has tried multiple fixes, they say they are just seller, GM is the manufacturer. GM no longer takes my calls. They have blocked all my numbers. There is no warning, it just stops working GM suggests I turn off vehicle, get out wait 20 minutes and the system should reset, I have tried to disconnect my phone from bluetooth a…

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00.0%

No examples available for this selection.

821.6%
ODI 11621571 · 800 mi

The contact owns a 2025 Buick Enclave. The contact stated that while operating the vehicle, the display screen intermittently malfunctioned and only a black image was displayed. During the failure, several safety features were unavailable to the driver. The speedometer, fuel gauge, TPMS, and the backup camera were unavailable. The vehicle was taken to the local dealer who reprogrammed the display unit, but the failure reoccurred intermittently. The manufacturer was notified of the failure. The failure mileage was 800.

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00.0%

No examples available for this selection.

Unknown Or Other
1914.4%
ODI 10915699 · 63,200 mi

GM HAD RECALL ON POWER LIFT GATE WERE STRUTS WERE FAILING AND FALLING DOWN ON PEOPLE DECEMBER 2015 THEY DIDN'T REPLACE STRUTS(SAID THEY WERE GOOD)AND JUST REPOSITIONED THEM(BAND AID FIX)MY WIFE WAS HIT WITH LIFT GATE IN THE BACK(LIFTGATE CAME CRASHING DOWN).I TOOK IT TO DEALER FOR THEM TO FIX.I WAS TOLD THAT SINCE THE FIXED THEY DID IN DEC 2015 LASTED MORE THAN 90 DAYS THEY WEREN'T LIABLE TO REPAIR IT.GM DOESN'T CARE ABOUTR THE HEALTH AND SAFETY OF THEIR CUSTOMERS.THEY SHOULD BE MADE LIABLE TO FIX AND REPLACE THE GAS STRUTS ON THESE POWER LIFT …

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811.4%
ODI 10991766 · 68,271 mi

I PURCHASED THIS VEHICLE ON 05/25/2017. I NOTICED THAT NIGHT THAT THE SERVICE AIR BAG LIGHT KEPT COMING ON. I LOOKED IT UP AND FOUND THAT SOME OF THESE MODELS HAD RECALLS ON THE AIR BAG SYSTEM. I AM TRYING TO FIND OUT IF THERE IS A RECALL(S) ON THIS VEHICLE AND IF SO HAVE THEY BEEN RESOLVED OR HOW DO I GET THEM RESOLVED?

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124.1%
ODI 10717235 · 15,000 mi

PASSENGER SIDE FRONT WINDOW DEVELOPED A STRESS CRACK. THE CRACK BEGINS UNDERS THE COVER FOR THE REARVIEW MIRROR AND EXTENDS UPWARDS ABOUT 1/3 OF THE WAY DOWN WINDOW AND TERMINATES AT THE TOP EDGE OF THE GLASS. THE CRACK HAPPENED WHILE DRIVING AND THERE WERE NO STRIKES TO THE SIDE WINDOW. APPEARS TO BE A FAULTY PIECE OF GLASS. I HAVE SINCE OBSERVED ANOTHER BUICK ENCLAVE WITH THE PASSENGER SIDE FRONT WINDOW CRACKED IN THE EXACT SAME LOCATION WITH THE SAME CRACK PATTERN

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137.6%
ODI 10790275 · 20,300 mi

THE LANE DEPARTURE WARNING DOES NOT DOES NOT ACTIVATE UNTIL THE VEHICLE IS 12" OR SO INTO THE ON-COMING TRAFFIC LANE. THIS DELAY COULD BE TO LATE TO WARN THE DRIVER OF AN IMPENDING COLLISION. THIS HAPPENS ONLY WHEN THE LEFT SIDE (DRIVER'S SIDE) CROSSES INTO THE OTHER LANE. THE PASSENGER SIDE WORKS PERFECTLY. THIS HAPPENS ON ALL STREETS, HIGHWAYS, EXPRESS WAYS AT 35MPH OR HIGHER. GM HAS NO WAY TO RE-CALIBRATE THE SYSTEM SENSITIVITY.

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75.0%
ODI 10909587 · 5,500 mi

BROUGHT THE CAR IN EARLIER THIS YEAR BECAUSE THE CAR WAS STALLING. THEY TOLD ME IT MAY HAVE BEEN A LOSE CABLE, BUT LIKELY WAS NOTHING. IN THE LAST 3 WEEKS THE CAR HAS STALLED 3 TIMES WITH MY KIDS IN THE CAR. I BROUGHT THE CAR IN 3 DAYS AGO AND THEY LOOKED AT IT AND SAID NOTHING WAS WRONG WITH IT. YESTERDAY IT STALLED AGAIN AND MY WIFE CAME VERY CLOSE TO GETTING REAR-ENDED WITH THE KIDS IN THE CAR. THIS IS A CAR THAT IS 1 YEAR OLD WITH 5.500 MILES ON IT. THIS SHOULD NOT BE HAPPENING AND THE CAR COMPANY IS NOT HELPING ME WITH THIS. HELP!

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63.4%
ODI 11054456 · 3,000 mi

AT SLOW SPEED JUST STARTING AWAY FROM TRAFFIC LIGHT IN BROWNSVILLE TX, THE SUNROOF EXPLODED. GM SAYS NOT WARRANTY ISSUE

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812.3%
ODI 11119929 · 200 mi

PREMIUM PACKAGE COMES WITH SAFETY ALERTS. HOWEVER THREE OF THE ALERTS DO NOT PROVIDE ANY OF THE SAFETY FUNCTION DESCRIBED. FRONT COLLISION ALERT - HAVE HAD THREE EMERGENCY BRAKING SITUATIONS AND IN ALL THREE WHERE THE RED BEEPING ALERT IN THE DASH DID NOT FUNCTION. TESTED BY GM ENGINEER AND HE COULD NOT MAKE IT WORK AT OVER 20 MPH. ICONS IN INSTRUMENTION LIGHT UP SO IT IS SEEING CARS BUT NO WARNING AT STATED. FRONT PEDESTRIAN ALERT - SIMILAR TO ABOVE, CAR IS SEEING PEDESTRIAN BECAUSE ICONS LIGHT UP GREEN AND AMBER BUT FLASHING RED AND BEEPIN…

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921.4%
ODI 11231900 · 70 mi

AFTER THE VEHICLE IS STARTED, WITH THE ENGINE RUNNING, IF A DOOR IS CLOSED OR OPENED/CLOSED ANYTHING PLUGGED INTO THE AUX OUTLET WILL SHORT OUT AND RESET (I.E. RADAR DETECTOR WILL REBOOT AS IF POWER SUPPLY WAS INTERRUPTED) AND/OR IF THE FACTORY INSTALLED DVD PLAYERS ARE POWERED ON, THEY WILL TURN OFF. DOES NOT QUALIFY UNDER THE LEMON LAW BECAUSE GM HAS BEEN INVESTIGATING A SIMILAR ISSUE SINCE 01/24/2019 WITH NO CURRENT RESOLUTION OR PATH FORWARD. GM ADVISES DEALERS TO ATTEMPT NO REPAIRS AT THIS TIME AND EXPECT THE CONSUMER TO "LIVE" WITH A PO…

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1220.3%
ODI 11363339

REAR SUNSHADE CLIP HAS BROKEN TWICE IN THE 5 MONTHS.

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416.0%
ODI 11398571

I JUST BOUGHT A NEW 2021 BUICK ENCLAVE AND THERE IS A NOISE COMING FROM THE WINDSHIELD OR THE WINDOW. SOUNDS LIKE MY WINDOW IS CRACKED. HOWEVER, WHEN I TRY TO LET UP THE WINDOW, THE WINDOW DOESN'T MOVE AND SOUND IS STILL THERE. THE NOISE IS THERE FROM ABOUT 45 MPG AND UP.

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215.4%
ODI 11560383

A known defect that was previously addressed in a previous recall on the 2019 model year is still occurring on 2022 Buick Enclaves with no repair offered by GM. The defect causes a large hole to form in the exhaust pipe between the exhaust manifold and the muffler which could leak Carbon Monoxide into the passenger compartment and cause decreased engine performance. In the attached pictures the defect hole noted in the recall exactly matches the hole in the 2 pictures of the underside of my car in the exact same spot is the previous recall iden…

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314.3%
ODI 11494513

As my husband was backing out of the garage to the East and turning the back end to the North so we could head forward out of our drive which is on a curve, the car accelerated and the brakes would not work. We went backwards down a very steep drive that goes to our machine shed and towards the bottom we were stopped by a tree. We could have suffered head trauma from the abrupt stop. If we had been backing out of the drive or a parking place, since we couldn’t stop, there could have been others involved and severe injuries. I called the she…

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114.3%
ODI 11591498

Multiple times I have been driving along at interstate speed when the mirrors retracted in to the windows of their own volition without the pressing of the button. I contacted Nimnicht GMC and scheduled a service for [XXX] of 2024 at their Phillips Highway location in Jacksonville, FL for them to correct the issue. They stated they were unable to duplicate but did flash the computer with an update shown in TSB The vehicle was kept from the [XXX] until the [XXX]. I picked up the vehicle on the [XXX] from their lot and drove it home. On the…

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718.9%
ODI 11654537

We experienced a spontaneous sunroof explosion. Vehicle was towed to the dealership. Sunroof is being replaced under warrenty. The vehicle is presently stored underroof at Barkley GMC, Tuscaloosa, AL. After the very loud explosion, I pulled to the side of the road and engaged On-Star for a wrecker. There were no warning lights... just a spontaneous explosion ... blew out the entire sunroof.

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00.0%

No examples available for this selection.

Service Brakes
64.5%
ODI 10583576 · 36,900 mi

TWICE IN THE LAST 30 DAYS OUR ENCLAVE WAS SHOWING LOW ON GAS (USUALLY NOT AN ISSUE) BUT BOTH TIMES THE CAR SPUTTERED TO A STOP. ONCE IT QUIT I LOST ALL POWER STEERING AND BRAKING. EVEN AFTER I PUT GAS IN THE CAR, THE KEY WOULD NOT MOVE SO I WAS UNABLE TO START THE CAR WITHOUT A JUMP. CAR WAS TOWED TO DEALERSHIP. THEY WERE UNABLE TO RECREATE THE ISSUE ALTHOUGH THEY WERE UNABLE TO EXPLAIN WHY THE KEY WOULD LOCK UP IN THE IGNITION. ACCORDING TO BUICK EVERYTHING CHECKED OUT FINE. BASED ON WHAT WE ARE HEARING ON THE NEWS, THIS ISSUE SEEMS VERY SI…

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11.4%
ODI 10928267 · 51,800 mi

LIGHTS ON THE DASH BOARD CAME ON WHILE DRIVING IN TOWN AT APPROXIMATELY 20 MPH INDICATING AWD, TRACTION CONTROL AND ANTI-LOCK BREAKS WERE NOT WORKING. POWER STEERING ALSO WAS NOT WORKING. VEHICLE TAKEN TO LOCAL GM DEALER FOR REPAIR. ASSESSMENT INDICATED NEED TO REPLACE POWER STEERING PUMP AND ELECTRONIC BREAK MODULE. THE LIGHTS CAME OFF AND ON REPEATEDLY OVER THE NEXT SEVERAL WEEKS WAITING ON THE REPAIRS. THE TWO RECOMMENDED PARTS WERE REPLACED AND ONE WEEK LATER THE SAME LIGHTS CAME ON AND POWER STEERING AND OTHER FUNCTIONS WERE LOST AGAIN,…

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62.1%
ODI 10934718 · 39,958 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 35 MPH, THE BRAKES MADE A LOUD SQUEALING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE FRONT AND BACK BRAKES AND ROTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,958.

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105.8%
ODI 11114144 · 64,592 mi

ON THURSDAY, 7/26/2018, I HAD PARKED MY CAR IN A RESTAURANT PARKING LOT. I APPEAR TO HAVE PULLED THE VEHICLE UP ONTO A CONCRETE SPACE DIVIDER. WHEN I TRIED LEAVING THE RESTAURANT, I COULDN'T BACK OFF OF THE SPACE DIVIDER, THE CAR WOULDN'T MOVE BACKWARD, SO I TRIED PULLING FOREWORD. WHEN THE CAR CAME FREE FROM THE DIVIDER, IT SHOT FOREWORD. APPLYING THE BREAKS HAD NO EFFECT. IN FACT THE CAR APPEARED TO ACCELERATE. I WAS HEADED DIRECTLY TOWARD A CONCRETE BUILDING, SO TO AVOID HITTING THE BUILDING HEAD ON, I HAD JUST ENOUGH TIME TO TURN THE STEERI…

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00.0%

No examples available for this selection.

21.1%
ODI 11030274 · 250 mi

OUR VEHICLE WAS SHIFTED IN REVERSE TO BACK OUT OF A PARKING SPACE. ENGINE WAS ON, ALL CONTROLS NORMAL, NO WARNING LIGHTS, ETC. AS WE BACKED OUT OF OUR PARKING SPACE ALL OF A SUDDEN THE GAS AND BRAKE PEDALS LOCKED UP AND COULD NOT BE MOVED. THE CAR SLOWLY ROLLED BACKYARDS DUE TO SLIGHT INLCINE. I QUICKLY SHIFTED BACK TO PARK, TURNED OFF THE CAR AND WAITED A MINUTE BEFORE RESTARTING. ALL SEEMED FINE. 2.5 WEEKS LATER, THE SAME EXACT THING HAPPENED AGAIN. MY WHOLE FAMILY WAS IN THE VEHICLE THE FIRST TIME AND AFTER ONLY 4 DAYS OF OWNERSHIP AS A BRAN…

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2030.8%
ODI 11072267 · 211 mi

ON ONLY THE THIRD DAY AFTER PURCHASING A BUICK ENCLAVE AVENIR 2018 I HAD A SAFETY ISSUE INVOLVING THE BRAKES. WHEN APPLYING THE BRAKES A GRINDING NOISE WITH AN INABILITY TO PROPERLY BRAKE AND A RED SERVICE BRAKE ASSIST MESSAGE APPEARED ON MY DASH. THIS HAS HAPPENED FROM A COLD START AS WELL AS AFTER BEING IN MOTION AT LEAST 20 MINUTES CITY DRIVING. MY CAR HAS SINCE BEEN IN THE DEALER ON 4 OCCASIONS REPLACED THREE PARTS AND IS STILL CURRENTLY AT THE DEALERS. THE DEALER HAS HAD MY VEHICLE LONGER THAN I HAVE ALMOST 40 DAYS NOW WITH NO INFORMATION…

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37.1%
ODI 11187439 · 1,330 mi

FRONT BRAKES LOCKING UP AT ANY SPEED. REPLACED THE MASTER CYLINDER . 48 HOURS LATER IT HAPPENED AGAIN

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58.5%
ODI 11376503 · 3,300 mi

VEHICLE JERKS AT LOW SPEEDS WHEN ACCELERATING. BRAKES GRIND WHEN APPLIED AT HARD BRAKING OR REGULAR BRAKING.

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624.0%
ODI 11415287

WHEN I DRIVE MY BUICK ENCLAVE AFTER IT SITS FOR ANY LENGTH OF TIME, IF I APPLY THE BRAKES, I HAVE A LOUD GRINDING TYPE SOUND AND I NOTICE THE NOISE CONTINUES AS I DO MY SHOPPING AND IT DOES NOT ALWAYS GO AWAY. I TOOK THIS VEHICLE TO THE BUICK DEALERSHIP AND I WAS TOLD THAT GENERAL MOTORS IS AWARE OF THE PROBLEM AND THEY (GM) WERE TRYING TO FIND A SOLUTION TO THE NOISE. ALSO, I WAS TOLD THAT I CAN CONTINUE TO DRIVE THIS VEHICLE AS IT WOULD POSE NO SAFETY ISSUES. I FIND IT UNNERVING TO DRIVE A VEHICLE WITH NOISY BRAKES AND I INQUIRED WHEN GM F…

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323.1%
ODI 11498276

my 2022 buick enclave was involved in a minor accident that was a stop and go traffic . THE car is supposed to have anti collision sensors in the front grill but the car did not stop or slow down and no warning lights went off , also from the hood had a buckled bacl along with the front fenders and pushed both fenders back a little enough to prevent either front door from opening had to exit through the back seat if the car had caught on fire a person would have not survived , all parts in accident where replaced by the body shop and buick…

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314.3%
ODI 11494513

As my husband was backing out of the garage to the East and turning the back end to the North so we could head forward out of our drive which is on a curve, the car accelerated and the brakes would not work. We went backwards down a very steep drive that goes to our machine shed and towards the bottom we were stopped by a tree. We could have suffered head trauma from the abrupt stop. If we had been backing out of the drive or a parking place, since we couldn’t stop, there could have been others involved and severe injuries. I called the she…

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00.0%

No examples available for this selection.

1129.7%
ODI 11695242

Completely lost all power brakes while on the road today. Owned it for about 11 months. Looking like the master cylinder. We've been having random electrical issues when we're cranking it up. Weird sound coming from the dash when the AC is on on occasion. Like the car wasn't fully kicking over even though the engine was running. Sometimes turning it off and turning it back on would make it work.

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150.0%
ODI 11750862

I am reporting a sudden, complete failure of the vehicle braking system. I was operating a black 2026 Buick Enclave (an Enterprise rental car which my husband, [XXX], rented from the Tucson International Airport fleet, Vehicle Fleet #XXX) with my two children in the backseat. We were traveling at the posted speed limit of 45 mph in the fast lane on [XXX], heading toward Costco. Without warning, the braking system completely malfunctioned. Half a dozen red warning lights illuminated and alarmed on the dashboard, including the primary "BRAKE" ind…

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Structure:Body
1410.6%
ODI 10515579 · 20,000 mi

WHEN I EXIT THE VEHICLE AND CLOSE THE DOOR, THE DESIGN OF THE DOOR IS SO IT CUTS MY LEG. I HAVE CUT THE LEG THREE TIMES IN THE ONE YEAR I HAVE OWNED THE VEHICLE, EACH TIME DRAWING BLOOD THROUGH MATERIAL. THE DOOR IS DESIGNED WHERE THE BOTTOM CORNER PROTRUDES ABOUT THREE INCHES FROM THE STRAIGHT EDGE OF THE DOOR, THE DOOR CURVES OUT. SO WHEN I CLOSE THE DOOR, THAT EDGE EXTENDS PAST THE DOOR AND CUTS MY LEG. THIS IS A DESIGN FLAW WITH THE DOOR AND SHOULD BE CORRECTED. I AM TIRED OF SCARING MY LEG. *TR

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22.9%
ODI 10553486 · 6,028 mi

THE FRONT DOORS OF THE 2013 BUICK ENCLAVE HAVE RAZOR SHARP CORNERS THAT CAN CUT THE CALF OF YOUR LEG AS YOU EXIT THE VEHICLE. THE DOORS ARE DESIGNED WITH A SHARP CORNER THAT JUTES OUT ON ITS LOWER EDGE. AS A DRIVER, I HAVE BEEN CUT TWICE IN THE 6 MONTHS I HAVE OWNED THE VEHICLE, ONE TIME EVEN THROUGH A PAIR OF JEANS! OTHER MEMBERS OF THE FAMILY HAVE ALSO BEEN CUT. ALL CUTS DREW BLOOD. *TR

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51.7%
ODI 10567589 · 2,000 mi

2014 BUICK ENCLAVE CHROMED HOOD LOUVER HORIZONTAL POSITION REFLECTS SUNLIGHT INTO THE DRIVER'S EYES AT CERTAIN POSITIONS OF THE SUN AND DRIVER DIRECTION, BLINDING THE DRIVER FROM BELOW THE LINE OF SIGHT. COMPLAINTS TO THE DEALER DEFERRED TO GM. GM'S RESPONSE WAS THAT THIS IS A NORMAL FUNCTION OF THE VEHICLE. DEALER HAS SUBSEQUENTLY CONTACTED ME TO RESOLVE ISSUE. *TR

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31.8%
ODI 10820509

BOUGHT VEHICLE SEPTEMBER 7, 2015. VEHICLE FROM VERY START HAD VIBRATION, WIND TUNNEL SOUND, AND SHIMMY IN STEERING AT HIGHWAY SPEEDS. DRIVE VEHICLE FOR LONG PERIOD OF TIME YOU GET A HEADACHE. AFTER MANY ATTEMPTS DEALER COULD NOT FIX THIS. DEALERS ATTEMPTS TO REPAIR DROVE THREE OTHER ENCLAVES WHICH HAD SAME PROBLEM AND GMC ACADIA WITH SAME PROBLEM. TOLD THIS IS NORMAL FOR VEHICLE. I TRIED TO RETURN VEHICLE FOR MY TRADE IN. THEY SAID NO. GM DISTRICT REP. ALSO SAID VEHICLE IS NORMAL. I AM STUCK WITH THIS VEHICLE. GM KNOWS THEY HAVE PROBLEMS BUT D…

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21.4%
ODI 11062054 · 17,800 mi

THE LOWEST PART OF THE FRONT DRIVER OR PASSENGER DOORS COME TO A VERY SHARP POINT AT THE REAR OF THE DOOR. ON NOV. 11,2017 IN A COSTCO PARKING LOT A GUST OF WIND BLEW THE DOOR CLOSED ON MY LEG CAUSING A DEEP WOUND FROM THE SHARP PENETRATING EDGE OF THE DOOR. COSTCO EMPLOYEES PERFORMED EMERGENCY MEDICAL HELP TO STOP THE MASSIVE BLEEDING. AS OF THIS DATE THE WOUND IS STILL BEING TREATED. (HOSPITAL HAS PICTURES) UPON ASKING THE DOCTOR AND WOUND NURSE IF I WAS THE ONLY ONE THEY HAD SEEN WITH THIS TYPE OF WOUND , I WAS SURPRISED TO HEAR THEM R…

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31.7%
ODI 11019950 · 45 mi

THE DRIVERS SIDE DOOR POWER WINDOW OPERATES DIFFERENTLY THAT OTHER CARS. IT IS PRACTICALLY IMPOSSIBLE TO LOWER IT WITHOUT BEING DISTRACTED FROM DRIVING. GM SAYS THE OPERATION IS NORMAL, YET OTHER GM MAKES AND OTHER MANUFACTURERS DO NOT OPERATE LIKE THIS VEHICLE. IF YOU WANT IT DOWN JUST AN INCH, YOU STRUGGLE TO KEEP THE WINDOW AT THE LEVEL YOU DESIRE. IT WILL DISTRACT ENOUGH TO CAUSE AN ACCIDENT IF YOU CONTINUE TO ATTEMPT TO SET THE WINDOW LEVEL. THIS PROBLEM HAS EXISTED SINCE I TOOK DELIVERY OF THE VEHICLE.

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23.1%
ODI 11120922 · 13,000 mi

I WAS DRIVING ON A HIGHWAY 6 IN WATERLOO INDIANA AND MY SUNROOF EXPLODED AND THE ENTIRE GLASS WAS SHATTERED AND HAD A HUGE HOLE. THE EXPLOSION WAS LIKE A SHORT GUN GOING OFF. I THOUGHT SOME ONE SHOT OR THREW SOMETHING BUT THERE WAS NO OVERPASS. I CALLED THE POLICE JUST TO MAKE SURE AND A REPORT WAS FILED

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12.4%
ODI 11376929 · 25,000 mi

I HAVE HAD THIS NEW CAR JUST OVER FOR 1 YEAR, IM PRIOR SERVICE MILITARY AND WAS ABLE TO PURCHASE THIS 2019 BUICK ENCLAVE FOR ME ON FATHER'S DAY LAST YEAR BECAUSE PUR OTHER CAR BROKE DOWN ON A FAMILY ROAD TRIP. SO I GARAGE MY VEHICLES I NOTICED A OIL LEAK ON THE GARAGE I DIDN'T WANT TO THINK IT WAS FROM THIS CAR SO I WATCHED IT SEEMED TO BE INTERMEDIATE AT TIMES BUT RECENTLY GOT WORSE SO I TOOK IT IN TOLD THEM AND THEY SAID IT WAS A BAD OIL FILTER BUT THE OIL FILTER IS OPPOSITE SIDE OF THE CAR FROM WHERE THIS LEAK IS DRIPPING ON MY DRIVER'S SID…

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23.4%
ODI 11383291 · 1,500 mi

FACTORY RUNNING BOARDS ON 2020 BUICK ENCLAVE ICE UP IN WINTER DRIVING BLOCKING THE DRIVER AND PASSENGER DOORS FROM OPENING. VEHICLE CAN BE PARKED AND IF ICE ACCUMULATES OR SNOW MELTS AND FREEZES THE DOOR WILL NOT OPEN. IF VEHICLE IS IN MOTION AND ICE/SLUSH BUILD UP AND FREEZE THE DOORS WILL NOT OPEN.

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312.0%
ODI 11573738

The rear switch on our tailgate has failed and it allows the tailgate to open/close randomly on its own while the vehicle is locked even. I contacted Buick about the problem and they said didn’t care, but this can happen while the vehicle is moving down the road as well as when parked. It’s not necessarily a typical safety issue that are normally recalled for, but it does pose significant safety issues if you want your car to be locked and you come back from the store and it’s not and people are free to break it or if it were to happen while mo…

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17.7%
ODI 11574072

Due to an inability of the Buick auto manufacturers to provide parts to my 2022 Enclave, after becoming disabled to drive in auto accident..since November 27th, enduring a 3 month wait with rental car fees, and emotional stress strickly because unable to obtain parts! How does a company sell a car without the ability to pro ide ANY customer service in a timely manner.. I've made 4 car payments with no car..I purchased a Buick with the expectation of quality service..

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14.8%
ODI 11690828

Anyone behind me could’ve hit the part and caused a wreck. We have told the dealer.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Power Train16,000–80,000 mi60,000 mi5
ODI 11218167 · 1,500 mi

TRAVELING AT HIGHWAY SPEEDS CAR SUDDENLY SHIFTED ITSELF INTO NEUTRAL AND COULD NOT BE ENGAGE BACK TO ANY DRIVE GEARS. BRAKES WERE INOPERABLE AND ACCELERATOR WAS IN OPERABLE. FINALLY CAME TO A STOP BY COASTING TO THE SHOULDER AND WAITING FOR SPEED TO DROP FAR ENOUGH TO GET VEHICLE TO GO INTO PARK.

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ODI 11300704 · 16,000 mi

WHEN VEHICLE REENGAGING FROM AUTO START/STOP DURING STOPS IN TRAFFIC AND/OR LIGHTS/SIGNS, SLAMMING INTO GEAR AFTER REMOVING FOOT FROM BRAKE, PRIOR TO PUSHING GAS PEDAL. HAPPENS IN HIGHWAY TRAVEL (IF HAVING TO COME TO A STOP) AND CITY TRAVEL. DEALERSHIP REPLACED AUXILIARY FLUID ACCUMULATOR AND ADDED FLUID TO TRANSMISSION. OWNER NOW REALIZES FLUID SPOTS IN DRIVEWAY ARE WHERE VEHICLE MUST HAVE BEEN LEAKING SOME FLUID.

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ODI 11564846 · 87,000 mi

The contact owns a 2019 Buick Enclave. The contact stated that upon the start of the vehicle, a loud grinding noise would emit from the rear end of the vehicle. To correct the failure, the contact operated the vehicle in front-wheel drive instead of all-wheel drive. The vehicle was taken to a dealer for service, but the contact was given a diagnostic fee and declined. Upon investigation, the contact discovered that the cause of the failure was linked to the rear differential. The manufacturer was notified of the failure but offered no assistanc…

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Engine3,870–28,750 mi17,991 mi6
ODI 11193521 · 1,245 mi

NOTE: MILEAGE IS 1240 MILES, JUST PURCHASED THREE MONTHS AGO WITH 54 MILES ON IT AND SHIPPED TO GERMANY (DOD CIVILIAN). WHILE IN EUROPE, I AM USING THE VEHICLES' "METRIC" SETTING (KPH VERSUS MPH), WHICH SWITCHES THE SPEEDOMETER TO READ KPH AND AUTO TUNES THE ENGINE TO THE APPROPRIATE LEVELS TO MATCH KPH. I HAVE BEEN DRIVING THIS VEHICLE FOR THE LAST THREE WEEKS UNTIL THE ISSUE HAPPENED LAST NIGHT AROUND 1830 HOURS CET. ISSUE: WHILE ACCELERATING AND TUNING LEFT FROM A STOP (STOP LIGHT WITH THE CITY), THE ENGINE SUDDENLY LOSS POWER THEN …

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ODI 11218167 · 1,500 mi

TRAVELING AT HIGHWAY SPEEDS CAR SUDDENLY SHIFTED ITSELF INTO NEUTRAL AND COULD NOT BE ENGAGE BACK TO ANY DRIVE GEARS. BRAKES WERE INOPERABLE AND ACCELERATOR WAS IN OPERABLE. FINALLY CAME TO A STOP BY COASTING TO THE SHOULDER AND WAITING FOR SPEED TO DROP FAR ENOUGH TO GET VEHICLE TO GO INTO PARK.

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ODI 11376929 · 25,000 mi

I HAVE HAD THIS NEW CAR JUST OVER FOR 1 YEAR, IM PRIOR SERVICE MILITARY AND WAS ABLE TO PURCHASE THIS 2019 BUICK ENCLAVE FOR ME ON FATHER'S DAY LAST YEAR BECAUSE PUR OTHER CAR BROKE DOWN ON A FAMILY ROAD TRIP. SO I GARAGE MY VEHICLES I NOTICED A OIL LEAK ON THE GARAGE I DIDN'T WANT TO THINK IT WAS FROM THIS CAR SO I WATCHED IT SEEMED TO BE INTERMEDIATE AT TIMES BUT RECENTLY GOT WORSE SO I TOOK IT IN TOLD THEM AND THEY SAID IT WAS A BAD OIL FILTER BUT THE OIL FILTER IS OPPOSITE SIDE OF THE CAR FROM WHERE THIS LEAK IS DRIPPING ON MY DRIVER'S SID…

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Electrical SystemToo few reports for a range36,035 mi2 (sparse)
ODI 11231900 · 70 mi

AFTER THE VEHICLE IS STARTED, WITH THE ENGINE RUNNING, IF A DOOR IS CLOSED OR OPENED/CLOSED ANYTHING PLUGGED INTO THE AUX OUTLET WILL SHORT OUT AND RESET (I.E. RADAR DETECTOR WILL REBOOT AS IF POWER SUPPLY WAS INTERRUPTED) AND/OR IF THE FACTORY INSTALLED DVD PLAYERS ARE POWERED ON, THEY WILL TURN OFF. DOES NOT QUALIFY UNDER THE LEMON LAW BECAUSE GM HAS BEEN INVESTIGATING A SIMILAR ISSUE SINCE 01/24/2019 WITH NO CURRENT RESOLUTION OR PATH FORWARD. GM ADVISES DEALERS TO ATTEMPT NO REPAIRS AT THIS TIME AND EXPECT THE CONSUMER TO "LIVE" WITH A PO…

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ODI 11730218 · 72,000 mi

The contact owns a 2019 Buick Enclave. The contact stated that while driving in traffic at 40 MPH, the vehicle stalled. The horn and wipers turned on unexpectedly. The contact stated that the vehicle lost power steering functionality and was inoperable and the vehicle jerked. The doors failed to unlock, and the air conditioner was inoperable on a hot day, and the contact had symptoms of hyperventilation. Several unknown warning lights were illuminated. The contact stated that the windows failed to roll up or down. Eventually, the vehicle failed…

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Unknown Or OtherToo few reports for a range17,500 mi4 (sparse)
ODI 11231900 · 70 mi

AFTER THE VEHICLE IS STARTED, WITH THE ENGINE RUNNING, IF A DOOR IS CLOSED OR OPENED/CLOSED ANYTHING PLUGGED INTO THE AUX OUTLET WILL SHORT OUT AND RESET (I.E. RADAR DETECTOR WILL REBOOT AS IF POWER SUPPLY WAS INTERRUPTED) AND/OR IF THE FACTORY INSTALLED DVD PLAYERS ARE POWERED ON, THEY WILL TURN OFF. DOES NOT QUALIFY UNDER THE LEMON LAW BECAUSE GM HAS BEEN INVESTIGATING A SIMILAR ISSUE SINCE 01/24/2019 WITH NO CURRENT RESOLUTION OR PATH FORWARD. GM ADVISES DEALERS TO ATTEMPT NO REPAIRS AT THIS TIME AND EXPECT THE CONSUMER TO "LIVE" WITH A PO…

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ODI 11363476 · 15,000 mi

BROKEN REAR SUNROOF CLIP TO HOLD SUNROOF SHUT CLOSE THERE IS NO REPLACEMENT PART AND SUNROOF STAYS OPEN!! PART WAS MADE OUT OF PLASTIC AND IM SURE MORE PEOPLE HAVE BROKEN THEIRS TOO ESPECIALLY IF THEY HAVE KIDS

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ODI 11376929 · 25,000 mi

I HAVE HAD THIS NEW CAR JUST OVER FOR 1 YEAR, IM PRIOR SERVICE MILITARY AND WAS ABLE TO PURCHASE THIS 2019 BUICK ENCLAVE FOR ME ON FATHER'S DAY LAST YEAR BECAUSE PUR OTHER CAR BROKE DOWN ON A FAMILY ROAD TRIP. SO I GARAGE MY VEHICLES I NOTICED A OIL LEAK ON THE GARAGE I DIDN'T WANT TO THINK IT WAS FROM THIS CAR SO I WATCHED IT SEEMED TO BE INTERMEDIATE AT TIMES BUT RECENTLY GOT WORSE SO I TOOK IT IN TOLD THEM AND THEY SAID IT WAS A BAD OIL FILTER BUT THE OIL FILTER IS OPPOSITE SIDE OF THE CAR FROM WHERE THIS LEAK IS DRIPPING ON MY DRIVER'S SID…

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Service BrakesToo few reports for a range15,665 mi2 (sparse)
ODI 11187439 · 1,330 mi

FRONT BRAKES LOCKING UP AT ANY SPEED. REPLACED THE MASTER CYLINDER . 48 HOURS LATER IT HAPPENED AGAIN

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ODI 11425610 · 30,000 mi

The contact owns a 2019 Buick Enclave. The contact stated while driving downhill, he shifted to a lower gear and was depressing on the brake pedal however, the vehicle inadvertently accelerated. The contact also stated that the RPM was very high. The contact stated no warning light was illuminated. The contact stated he continued driving but had to stop 5 times to allow the vehicle to cool down. The contact took the vehicle to the local dealer. The mechanic found no failure with the vehicle. The contact stated that the failure persisted. The ma…

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SteeringToo few reports for a range72,000 mi1 (sparse)
ODI 11730218 · 72,000 mi

The contact owns a 2019 Buick Enclave. The contact stated that while driving in traffic at 40 MPH, the vehicle stalled. The horn and wipers turned on unexpectedly. The contact stated that the vehicle lost power steering functionality and was inoperable and the vehicle jerked. The doors failed to unlock, and the air conditioner was inoperable on a hot day, and the contact had symptoms of hyperventilation. Several unknown warning lights were illuminated. The contact stated that the windows failed to roll up or down. Eventually, the vehicle failed…

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Air BagsToo few reports for a range7,712 mi1 (sparse)
ODI 11267071 · 7,712 mi

TL* THE CONTACT OWNS A 2019 BUICK ENCLAVE. WHILE DRIVING 35 MPH, THE CONTACT BECAME DISTRACTED WHILE MAKING A RIGHT TURN AND CRASHED INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CRASH OCCURRED IN FRONT OF THE CONTACT'S INSURANCE COMPANY WHERE THE VEHICLE WAS INSPECTED AND TOWED TO THE CONTACT'S RESIDENCE. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLA…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-101None
ODI 11622411

Start/stop function malfunctioned in the middle of the road, this has happened multiple times before and after replacing starter and battery, looked at by several mechanics. If I stop the car at a light or in traffic my car will dint turn back on or let me shift. Thus a safety issue because I could have been hit as it stopped in a busy road and people had to move around my vehicle. Engine light came on after failure and ceased the engine and i couldn’t move to the intersection. I also just got an oil change. They first appeared a few months ag…

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2024-110None

No examples available for this selection.

2024-121None
ODI 11633013

This vehicles exhaust system has two brackets that broke off the exhaust due to bad welds. There is TSB out for one of the brackets where they replace one cheaper pipe but no mention of the other. This TSB is for multiple years same issue, 2019, 2020, 2021 and 2022. Yet I was told mine is not included by dealer over the phone. There are literally thousands of complaints stretched across multiple sites with the brackets breaking off and exhaust leaking into the car after. This issue is right at the back of engine. It’s leaking exhaust right into…

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2025-011None
ODI 11639285 · 60,000 mi

The contact owns a 2019 Buick Enclave. The contact stated that while at a stop light the Auto START/STOP feature malfunctioned. The contact stated that after releasing the brake pedal, the vehicle turned off instead of restarting the engine. The contact stated that several minutes had passed before being able to restart the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaig…

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2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-041None
ODI 11654555

The 2019 Buick Enclave was taken in for transmission fluid flush & check. The dealer came back and stated that the torque converter needed replacement. The car was still under mileage warranty but just past the roll-off-line date by a month. There are numerous issues all over the internet related to The Enclave torque converter issues. Even a service bulleting PIP5608J that covers these exact issues. It is a wide spread safety issue. If the transmission fails, what is the outcome at high speeds? It has just over 69,000 miles. Todays transmiss…

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2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-072None
ODI 11673083

Anc module is faulty after HVAC condensation entered the unit causing it to not work making all speakers nonfunctioning

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ODI 11675444

This is the third time in less the last couple of months that the air conditioning system on this 2019 Buick Enclave has failed. The vehicle consistently blows only hot air, regardless of whether it is in motion or stationary. The problem does not fluctuate with changes in speed or drive duration. In addition, there is a consistent noise coming from the dashboard area that resembles a hydraulic hinge or actuator.

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2025-081None
ODI 11683367

I purchased my vehicle in 2020. In 2022 I experienced an issue where my car stopped in the middle of the road without warning. Despite several attempts to try and move the vehicle off of the road the police were notified and my vehicle was towed. The vehicle gave an error code that conditions not met for driving. One office tried to put the vehicle in neutral but the wheels locked and the shifter was locked as well. The battery has been replaced 3 different times since I have owned the vehicle. A mechanic friend of mine (who is a trainer for G…

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2025-090None

No examples available for this selection.

2025-101None
ODI 11696554

What component or system failed or malfunctioned, and is it available for inspection? The issue appears to be related to the auto start-stop system and/or an EVAP-related component, as the vehicle will sometimes completely shut off instead of restarting when stopped. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? When the engine shuts off, the vehicle loses all power, including steering and brake assist. This has happened at red lights, stop signs, and in school zone traffic. I ha…

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2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-011None
ODI 11708807

The car hesitates when accelerating. It feels like its going to die. Also, the car has shut off randomly with the display saying "not in right conditions to start". The dying has happened a few times.

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2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-041None
ODI 11730218 · 72,000 mi

The contact owns a 2019 Buick Enclave. The contact stated that while driving in traffic at 40 MPH, the vehicle stalled. The horn and wipers turned on unexpectedly. The contact stated that the vehicle lost power steering functionality and was inoperable and the vehicle jerked. The doors failed to unlock, and the air conditioner was inoperable on a hot day, and the contact had symptoms of hyperventilation. Several unknown warning lights were illuminated. The contact stated that the windows failed to roll up or down. Eventually, the vehicle failed…

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2026-050None

No examples available for this selection.

2026-061None
ODI 11742026 · 80,000 mi

The contact owns a 2019 Buick Enclave. The contact stated that while driving at 30 to 40 MPH, the vehicle was shuddering. The vehicle was hard to shift. The TPMS was illuminated. The contact indicated the failure was related to NHTSA Campaign Number: 20V668000 (Power Train). The local dealer was contacted, who informed about the diagnostic fees. The contact called another local dealer, Starling Buick GMC Stuart Parts, and Starling Buick GMC Stuart Service, at 2445 SE Federal Hwy, Stuart, FL 34994, but the vehicle was not diagnosed or repaired. …

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2026-072None
ODI 11751653

2019 Buick Enclave (GM) w/ 29481 miles, consistently serviced and in excellent working order. In city traffic about 45-50MPH, no warning lights until total electrical/power failure - no power, no steering, no electrical/lights. Car is owned by [XXX] mother-in-law ([XXX]). Her daughter ([XXX]) was driving. Had [XXX] been driving, there would have been a wreck. [XXX] was able to coast into a corner gas station/garage. Buy next day mechanic was able to isolate failure to alternator. Since we performed the repair at the closest mechanic, I do not k…

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ODI 11752440

Formal Complaint – 2019 Buick Enclave Rear A/C Evaporator Failure I am filing a safety complaint regarding repeated refrigerant leaks and rear A/C evaporator failure on my 2019 Buick Enclave. My vehicle has 72,000 miles and has experienced two A/C system failures within 60 days. The first Freon leak was repaired under a GM special warranty. Only two months later, the system failed again, and the dealership diagnosed a rear evaporator core leak requiring a $3,000 repair. This is not normal wear. GM has documented this defect in bulletins PIT53…

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2026-081None
ODI 11755753

The problematic 9 speed transmission failed at 72,000 miles on [XXX]. GM required a flush due to the significant shudder problems in the transmissions. This was performed on this vehicle at 32,000 miles. GM knows the is issues. The car brought to Gerald Jones GM in Graniteville, SC and GM/Buick customer service was contacted 5/22/26 and after. The transmission failed when traveling on busy highway in Aiken, SC on [XXX]. The money spent for these cars with failed transmission design/construction and the safety risk to all traffic must be a…

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2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 216 reports

2022: 8 complaints · 2023: 16 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022588
20235816
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20221300
20232001

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower TrainEngineElectrical SystemUnknown Or OtherService BrakesSteeringAir BagsFuel/Propulsion System
Power Train—
2
ODI 11218167 · 1,500 mi

TRAVELING AT HIGHWAY SPEEDS CAR SUDDENLY SHIFTED ITSELF INTO NEUTRAL AND COULD NOT BE ENGAGE BACK TO ANY DRIVE GEARS. BRAKES WERE INOPERABLE AND ACCELERATOR WAS IN OPERABLE. FINALLY CAME TO A STOP BY COASTING TO THE SHOULDER AND WAITING FOR SPEED TO DROP FAR ENOUGH TO GET VEHICLE TO GO INTO PARK.

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ODI 11539079

There are a couple of issues causing our concerns about the car. 1. Alternator - The alternator was reported went bad after only 4 years of usage, the dealer refused to pay the fixing cost for this. Due to the failure of the alternator, the car lost all the power in the middle of the road with our entire family in the car during the night, very dangerous. The car suddenly stopped at the road with 50MPH speed limit. 2. Engine and Catalytic converter pipe - The engine light is on due to abnormal feeling of the engine power, the dealer could not …

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4
ODI 11446655

On the morning of October 25, 2021 at approximately 7:05 am, I was fixing to leave to go to work. The carport light was on, so I open the door to my car, slid into the driver’s seat, started the car up and the lights came on. As I was starting to get out of the car to go turn the carport lights off, I realized the car was going backwards. I tried to get back into the driver’s seat to try to stop the car but I was unable to do so. The door knocked me down on the concrete floor of the carport and the front left tire ran over both my legs. Th…

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ODI 11539079

There are a couple of issues causing our concerns about the car. 1. Alternator - The alternator was reported went bad after only 4 years of usage, the dealer refused to pay the fixing cost for this. Due to the failure of the alternator, the car lost all the power in the middle of the road with our entire family in the car during the night, very dangerous. The car suddenly stopped at the road with 50MPH speed limit. 2. Engine and Catalytic converter pipe - The engine light is on due to abnormal feeling of the engine power, the dealer could not …

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ODI 11696554

What component or system failed or malfunctioned, and is it available for inspection? The issue appears to be related to the auto start-stop system and/or an EVAP-related component, as the vehicle will sometimes completely shut off instead of restarting when stopped. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? When the engine shuts off, the vehicle loses all power, including steering and brake assist. This has happened at red lights, stop signs, and in school zone traffic. I ha…

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0
1
ODI 11507599

Stabilizer trak

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2
ODI 11511638

Traveled and car begin to shake when I got to destination. The shift gears lights started going from neutral to Low gear and my speed began to drop down even when I was accelerating. The engine light came on and the stabilitrak light was on during times I stop at lights or stop lights only when in traffic but not on the highway. After seen by an auto service dealer, the stabilitrak light still comes on during stops at the light or stop signs and hesitation to accelerate with a heaviness to steer. There appears to be a dragging or pull when acce…

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ODI 11751653

2019 Buick Enclave (GM) w/ 29481 miles, consistently serviced and in excellent working order. In city traffic about 45-50MPH, no warning lights until total electrical/power failure - no power, no steering, no electrical/lights. Car is owned by [XXX] mother-in-law ([XXX]). Her daughter ([XXX]) was driving. Had [XXX] been driving, there would have been a wreck. [XXX] was able to coast into a corner gas station/garage. Buy next day mechanic was able to isolate failure to alternator. Since we performed the repair at the closest mechanic, I do not k…

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00
Engine
2
ODI 11218167 · 1,500 mi

TRAVELING AT HIGHWAY SPEEDS CAR SUDDENLY SHIFTED ITSELF INTO NEUTRAL AND COULD NOT BE ENGAGE BACK TO ANY DRIVE GEARS. BRAKES WERE INOPERABLE AND ACCELERATOR WAS IN OPERABLE. FINALLY CAME TO A STOP BY COASTING TO THE SHOULDER AND WAITING FOR SPEED TO DROP FAR ENOUGH TO GET VEHICLE TO GO INTO PARK.

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ODI 11539079

There are a couple of issues causing our concerns about the car. 1. Alternator - The alternator was reported went bad after only 4 years of usage, the dealer refused to pay the fixing cost for this. Due to the failure of the alternator, the car lost all the power in the middle of the road with our entire family in the car during the night, very dangerous. The car suddenly stopped at the road with 50MPH speed limit. 2. Engine and Catalytic converter pipe - The engine light is on due to abnormal feeling of the engine power, the dealer could not …

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—
4
ODI 11539079

There are a couple of issues causing our concerns about the car. 1. Alternator - The alternator was reported went bad after only 4 years of usage, the dealer refused to pay the fixing cost for this. Due to the failure of the alternator, the car lost all the power in the middle of the road with our entire family in the car during the night, very dangerous. The car suddenly stopped at the road with 50MPH speed limit. 2. Engine and Catalytic converter pipe - The engine light is on due to abnormal feeling of the engine power, the dealer could not …

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ODI 11622411

Start/stop function malfunctioned in the middle of the road, this has happened multiple times before and after replacing starter and battery, looked at by several mechanics. If I stop the car at a light or in traffic my car will dint turn back on or let me shift. Thus a safety issue because I could have been hit as it stopped in a busy road and people had to move around my vehicle. Engine light came on after failure and ceased the engine and i couldn’t move to the intersection. I also just got an oil change. They first appeared a few months ag…

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ODI 11683367

I purchased my vehicle in 2020. In 2022 I experienced an issue where my car stopped in the middle of the road without warning. Despite several attempts to try and move the vehicle off of the road the police were notified and my vehicle was towed. The vehicle gave an error code that conditions not met for driving. One office tried to put the vehicle in neutral but the wheels locked and the shifter was locked as well. The battery has been replaced 3 different times since I have owned the vehicle. A mechanic friend of mine (who is a trainer for G…

Look up ODI 11683367 at NHTSA ↗

2
ODI 11376929 · 25,000 mi

I HAVE HAD THIS NEW CAR JUST OVER FOR 1 YEAR, IM PRIOR SERVICE MILITARY AND WAS ABLE TO PURCHASE THIS 2019 BUICK ENCLAVE FOR ME ON FATHER'S DAY LAST YEAR BECAUSE PUR OTHER CAR BROKE DOWN ON A FAMILY ROAD TRIP. SO I GARAGE MY VEHICLES I NOTICED A OIL LEAK ON THE GARAGE I DIDN'T WANT TO THINK IT WAS FROM THIS CAR SO I WATCHED IT SEEMED TO BE INTERMEDIATE AT TIMES BUT RECENTLY GOT WORSE SO I TOOK IT IN TOLD THEM AND THEY SAID IT WAS A BAD OIL FILTER BUT THE OIL FILTER IS OPPOSITE SIDE OF THE CAR FROM WHERE THIS LEAK IS DRIPPING ON MY DRIVER'S SID…

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ODI 11633013

This vehicles exhaust system has two brackets that broke off the exhaust due to bad welds. There is TSB out for one of the brackets where they replace one cheaper pipe but no mention of the other. This TSB is for multiple years same issue, 2019, 2020, 2021 and 2022. Yet I was told mine is not included by dealer over the phone. There are literally thousands of complaints stretched across multiple sites with the brackets breaking off and exhaust leaking into the car after. This issue is right at the back of engine. It’s leaking exhaust right into…

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1
ODI 11425610 · 30,000 mi

The contact owns a 2019 Buick Enclave. The contact stated while driving downhill, he shifted to a lower gear and was depressing on the brake pedal however, the vehicle inadvertently accelerated. The contact also stated that the RPM was very high. The contact stated no warning light was illuminated. The contact stated he continued driving but had to stop 5 times to allow the vehicle to cool down. The contact took the vehicle to the local dealer. The mechanic found no failure with the vehicle. The contact stated that the failure persisted. The ma…

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1
ODI 11730218 · 72,000 mi

The contact owns a 2019 Buick Enclave. The contact stated that while driving in traffic at 40 MPH, the vehicle stalled. The horn and wipers turned on unexpectedly. The contact stated that the vehicle lost power steering functionality and was inoperable and the vehicle jerked. The doors failed to unlock, and the air conditioner was inoperable on a hot day, and the contact had symptoms of hyperventilation. Several unknown warning lights were illuminated. The contact stated that the windows failed to roll up or down. Eventually, the vehicle failed…

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0
2
ODI 11469253

Evaporative emission canister purge, solenoid valve, yes. My safety was at risk due to stalling 3 different times on busy roads/intersections after refueling my vehicle. When the Solenoid valve and canister fail when coming to a stop after refueling it causes the car/engine to flutter and completely stall then goes into neutral. It takes multiple restarts in order to even make the car go along with pressing on the gas. This part has been replaced twice by the dealership once at the end of march and again on the 10th of June. The first inciden…

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ODI 11683367

I purchased my vehicle in 2020. In 2022 I experienced an issue where my car stopped in the middle of the road without warning. Despite several attempts to try and move the vehicle off of the road the police were notified and my vehicle was towed. The vehicle gave an error code that conditions not met for driving. One office tried to put the vehicle in neutral but the wheels locked and the shifter was locked as well. The battery has been replaced 3 different times since I have owned the vehicle. A mechanic friend of mine (who is a trainer for G…

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Electrical System
4
ODI 11446655

On the morning of October 25, 2021 at approximately 7:05 am, I was fixing to leave to go to work. The carport light was on, so I open the door to my car, slid into the driver’s seat, started the car up and the lights came on. As I was starting to get out of the car to go turn the carport lights off, I realized the car was going backwards. I tried to get back into the driver’s seat to try to stop the car but I was unable to do so. The door knocked me down on the concrete floor of the carport and the front left tire ran over both my legs. Th…

Look up ODI 11446655 at NHTSA ↗

ODI 11539079

There are a couple of issues causing our concerns about the car. 1. Alternator - The alternator was reported went bad after only 4 years of usage, the dealer refused to pay the fixing cost for this. Due to the failure of the alternator, the car lost all the power in the middle of the road with our entire family in the car during the night, very dangerous. The car suddenly stopped at the road with 50MPH speed limit. 2. Engine and Catalytic converter pipe - The engine light is on due to abnormal feeling of the engine power, the dealer could not …

Look up ODI 11539079 at NHTSA ↗

ODI 11696554

What component or system failed or malfunctioned, and is it available for inspection? The issue appears to be related to the auto start-stop system and/or an EVAP-related component, as the vehicle will sometimes completely shut off instead of restarting when stopped. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? When the engine shuts off, the vehicle loses all power, including steering and brake assist. This has happened at red lights, stop signs, and in school zone traffic. I ha…

Look up ODI 11696554 at NHTSA ↗

4
ODI 11539079

There are a couple of issues causing our concerns about the car. 1. Alternator - The alternator was reported went bad after only 4 years of usage, the dealer refused to pay the fixing cost for this. Due to the failure of the alternator, the car lost all the power in the middle of the road with our entire family in the car during the night, very dangerous. The car suddenly stopped at the road with 50MPH speed limit. 2. Engine and Catalytic converter pipe - The engine light is on due to abnormal feeling of the engine power, the dealer could not …

Look up ODI 11539079 at NHTSA ↗

ODI 11622411

Start/stop function malfunctioned in the middle of the road, this has happened multiple times before and after replacing starter and battery, looked at by several mechanics. If I stop the car at a light or in traffic my car will dint turn back on or let me shift. Thus a safety issue because I could have been hit as it stopped in a busy road and people had to move around my vehicle. Engine light came on after failure and ceased the engine and i couldn’t move to the intersection. I also just got an oil change. They first appeared a few months ag…

Look up ODI 11622411 at NHTSA ↗

ODI 11683367

I purchased my vehicle in 2020. In 2022 I experienced an issue where my car stopped in the middle of the road without warning. Despite several attempts to try and move the vehicle off of the road the police were notified and my vehicle was towed. The vehicle gave an error code that conditions not met for driving. One office tried to put the vehicle in neutral but the wheels locked and the shifter was locked as well. The battery has been replaced 3 different times since I have owned the vehicle. A mechanic friend of mine (who is a trainer for G…

Look up ODI 11683367 at NHTSA ↗

—
2
ODI 11231900 · 70 mi

AFTER THE VEHICLE IS STARTED, WITH THE ENGINE RUNNING, IF A DOOR IS CLOSED OR OPENED/CLOSED ANYTHING PLUGGED INTO THE AUX OUTLET WILL SHORT OUT AND RESET (I.E. RADAR DETECTOR WILL REBOOT AS IF POWER SUPPLY WAS INTERRUPTED) AND/OR IF THE FACTORY INSTALLED DVD PLAYERS ARE POWERED ON, THEY WILL TURN OFF. DOES NOT QUALIFY UNDER THE LEMON LAW BECAUSE GM HAS BEEN INVESTIGATING A SIMILAR ISSUE SINCE 01/24/2019 WITH NO CURRENT RESOLUTION OR PATH FORWARD. GM ADVISES DEALERS TO ATTEMPT NO REPAIRS AT THIS TIME AND EXPECT THE CONSUMER TO "LIVE" WITH A PO…

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ODI 11673083

Anc module is faulty after HVAC condensation entered the unit causing it to not work making all speakers nonfunctioning

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0
2
ODI 11730218 · 72,000 mi

The contact owns a 2019 Buick Enclave. The contact stated that while driving in traffic at 40 MPH, the vehicle stalled. The horn and wipers turned on unexpectedly. The contact stated that the vehicle lost power steering functionality and was inoperable and the vehicle jerked. The doors failed to unlock, and the air conditioner was inoperable on a hot day, and the contact had symptoms of hyperventilation. Several unknown warning lights were illuminated. The contact stated that the windows failed to roll up or down. Eventually, the vehicle failed…

Look up ODI 11730218 at NHTSA ↗

ODI 11751653

2019 Buick Enclave (GM) w/ 29481 miles, consistently serviced and in excellent working order. In city traffic about 45-50MPH, no warning lights until total electrical/power failure - no power, no steering, no electrical/lights. Car is owned by [XXX] mother-in-law ([XXX]). Her daughter ([XXX]) was driving. Had [XXX] been driving, there would have been a wreck. [XXX] was able to coast into a corner gas station/garage. Buy next day mechanic was able to isolate failure to alternator. Since we performed the repair at the closest mechanic, I do not k…

Look up ODI 11751653 at NHTSA ↗

1
ODI 11502536

The passenger side seat air bag exploded and burned my daughter’s back while she was getting into the car. The car was in park and auto started. My son was sitting in the back seat behind her while this happened. She has 1st and 2nd degree burns and thankfully my son is okay. The car has been sitting in my driveway since that day. I have contacted the dealership and GM as well as my personal insurance. GM is moving very slow and stated they would send someone to look at my vehicle within 7-10 days from yesterday . The investigation could…

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1
ODI 11683367

I purchased my vehicle in 2020. In 2022 I experienced an issue where my car stopped in the middle of the road without warning. Despite several attempts to try and move the vehicle off of the road the police were notified and my vehicle was towed. The vehicle gave an error code that conditions not met for driving. One office tried to put the vehicle in neutral but the wheels locked and the shifter was locked as well. The battery has been replaced 3 different times since I have owned the vehicle. A mechanic friend of mine (who is a trainer for G…

Look up ODI 11683367 at NHTSA ↗

Unknown Or Other0
2
ODI 11376929 · 25,000 mi

I HAVE HAD THIS NEW CAR JUST OVER FOR 1 YEAR, IM PRIOR SERVICE MILITARY AND WAS ABLE TO PURCHASE THIS 2019 BUICK ENCLAVE FOR ME ON FATHER'S DAY LAST YEAR BECAUSE PUR OTHER CAR BROKE DOWN ON A FAMILY ROAD TRIP. SO I GARAGE MY VEHICLES I NOTICED A OIL LEAK ON THE GARAGE I DIDN'T WANT TO THINK IT WAS FROM THIS CAR SO I WATCHED IT SEEMED TO BE INTERMEDIATE AT TIMES BUT RECENTLY GOT WORSE SO I TOOK IT IN TOLD THEM AND THEY SAID IT WAS A BAD OIL FILTER BUT THE OIL FILTER IS OPPOSITE SIDE OF THE CAR FROM WHERE THIS LEAK IS DRIPPING ON MY DRIVER'S SID…

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ODI 11633013

This vehicles exhaust system has two brackets that broke off the exhaust due to bad welds. There is TSB out for one of the brackets where they replace one cheaper pipe but no mention of the other. This TSB is for multiple years same issue, 2019, 2020, 2021 and 2022. Yet I was told mine is not included by dealer over the phone. There are literally thousands of complaints stretched across multiple sites with the brackets breaking off and exhaust leaking into the car after. This issue is right at the back of engine. It’s leaking exhaust right into…

Look up ODI 11633013 at NHTSA ↗

2
ODI 11231900 · 70 mi

AFTER THE VEHICLE IS STARTED, WITH THE ENGINE RUNNING, IF A DOOR IS CLOSED OR OPENED/CLOSED ANYTHING PLUGGED INTO THE AUX OUTLET WILL SHORT OUT AND RESET (I.E. RADAR DETECTOR WILL REBOOT AS IF POWER SUPPLY WAS INTERRUPTED) AND/OR IF THE FACTORY INSTALLED DVD PLAYERS ARE POWERED ON, THEY WILL TURN OFF. DOES NOT QUALIFY UNDER THE LEMON LAW BECAUSE GM HAS BEEN INVESTIGATING A SIMILAR ISSUE SINCE 01/24/2019 WITH NO CURRENT RESOLUTION OR PATH FORWARD. GM ADVISES DEALERS TO ATTEMPT NO REPAIRS AT THIS TIME AND EXPECT THE CONSUMER TO "LIVE" WITH A PO…

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ODI 11673083

Anc module is faulty after HVAC condensation entered the unit causing it to not work making all speakers nonfunctioning

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—0000
Service Brakes
1
ODI 11507599

Stabilizer trak

Look up ODI 11507599 at NHTSA ↗

1
ODI 11425610 · 30,000 mi

The contact owns a 2019 Buick Enclave. The contact stated while driving downhill, he shifted to a lower gear and was depressing on the brake pedal however, the vehicle inadvertently accelerated. The contact also stated that the RPM was very high. The contact stated no warning light was illuminated. The contact stated he continued driving but had to stop 5 times to allow the vehicle to cool down. The contact took the vehicle to the local dealer. The mechanic found no failure with the vehicle. The contact stated that the failure persisted. The ma…

Look up ODI 11425610 at NHTSA ↗

00—000
Steering
2
ODI 11511638

Traveled and car begin to shake when I got to destination. The shift gears lights started going from neutral to Low gear and my speed began to drop down even when I was accelerating. The engine light came on and the stabilitrak light was on during times I stop at lights or stop lights only when in traffic but not on the highway. After seen by an auto service dealer, the stabilitrak light still comes on during stops at the light or stop signs and hesitation to accelerate with a heaviness to steer. There appears to be a dragging or pull when acce…

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ODI 11751653

2019 Buick Enclave (GM) w/ 29481 miles, consistently serviced and in excellent working order. In city traffic about 45-50MPH, no warning lights until total electrical/power failure - no power, no steering, no electrical/lights. Car is owned by [XXX] mother-in-law ([XXX]). Her daughter ([XXX]) was driving. Had [XXX] been driving, there would have been a wreck. [XXX] was able to coast into a corner gas station/garage. Buy next day mechanic was able to isolate failure to alternator. Since we performed the repair at the closest mechanic, I do not k…

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1
ODI 11730218 · 72,000 mi

The contact owns a 2019 Buick Enclave. The contact stated that while driving in traffic at 40 MPH, the vehicle stalled. The horn and wipers turned on unexpectedly. The contact stated that the vehicle lost power steering functionality and was inoperable and the vehicle jerked. The doors failed to unlock, and the air conditioner was inoperable on a hot day, and the contact had symptoms of hyperventilation. Several unknown warning lights were illuminated. The contact stated that the windows failed to roll up or down. Eventually, the vehicle failed…

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2
ODI 11730218 · 72,000 mi

The contact owns a 2019 Buick Enclave. The contact stated that while driving in traffic at 40 MPH, the vehicle stalled. The horn and wipers turned on unexpectedly. The contact stated that the vehicle lost power steering functionality and was inoperable and the vehicle jerked. The doors failed to unlock, and the air conditioner was inoperable on a hot day, and the contact had symptoms of hyperventilation. Several unknown warning lights were illuminated. The contact stated that the windows failed to roll up or down. Eventually, the vehicle failed…

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ODI 11751653

2019 Buick Enclave (GM) w/ 29481 miles, consistently serviced and in excellent working order. In city traffic about 45-50MPH, no warning lights until total electrical/power failure - no power, no steering, no electrical/lights. Car is owned by [XXX] mother-in-law ([XXX]). Her daughter ([XXX]) was driving. Had [XXX] been driving, there would have been a wreck. [XXX] was able to coast into a corner gas station/garage. Buy next day mechanic was able to isolate failure to alternator. Since we performed the repair at the closest mechanic, I do not k…

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00—00
Air Bags00
1
ODI 11502536

The passenger side seat air bag exploded and burned my daughter’s back while she was getting into the car. The car was in park and auto started. My son was sitting in the back seat behind her while this happened. She has 1st and 2nd degree burns and thankfully my son is okay. The car has been sitting in my driveway since that day. I have contacted the dealership and GM as well as my personal insurance. GM is moving very slow and stated they would send someone to look at my vehicle within 7-10 days from yesterday . The investigation could…

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000—0
Fuel/Propulsion System0
2
ODI 11469253

Evaporative emission canister purge, solenoid valve, yes. My safety was at risk due to stalling 3 different times on busy roads/intersections after refueling my vehicle. When the Solenoid valve and canister fail when coming to a stop after refueling it causes the car/engine to flutter and completely stall then goes into neutral. It takes multiple restarts in order to even make the car go along with pressing on the gas. This part has been replaced twice by the dealership once at the end of march and again on the 10th of June. The first inciden…

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ODI 11683367

I purchased my vehicle in 2020. In 2022 I experienced an issue where my car stopped in the middle of the road without warning. Despite several attempts to try and move the vehicle off of the road the police were notified and my vehicle was towed. The vehicle gave an error code that conditions not met for driving. One office tried to put the vehicle in neutral but the wheels locked and the shifter was locked as well. The battery has been replaced 3 different times since I have owned the vehicle. A mechanic friend of mine (who is a trainer for G…

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1
ODI 11683367

I purchased my vehicle in 2020. In 2022 I experienced an issue where my car stopped in the middle of the road without warning. Despite several attempts to try and move the vehicle off of the road the police were notified and my vehicle was towed. The vehicle gave an error code that conditions not met for driving. One office tried to put the vehicle in neutral but the wheels locked and the shifter was locked as well. The battery has been replaced 3 different times since I have owned the vehicle. A mechanic friend of mine (who is a trainer for G…

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0000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

7 mentions · 16.7% of complaints

Median mileage: 30,000 mi (3 usable records).

ODI 11193521 · 1,245 mi

NOTE: MILEAGE IS 1240 MILES, JUST PURCHASED THREE MONTHS AGO WITH 54 MILES ON IT AND SHIPPED TO GERMANY (DOD CIVILIAN). WHILE IN EUROPE, I AM USING THE VEHICLES' "METRIC" SETTING (KPH VERSUS MPH), WHICH SWITCHES THE SPEEDOMETER TO READ KPH AND AUTO TUNES THE ENGINE TO THE APPROPRIATE LEVELS TO MATCH KPH. I HAVE BEEN DRIVING THIS VEHICLE FOR THE LAST THREE WEEKS UNTIL THE ISSUE HAPPENED LAST NIGHT AROUND 1830 HOURS CET. ISSUE: WHILE ACCELERATING AND TUNING LEFT FROM A STOP (STOP LIGHT WITH THE CITY), THE ENGINE SUDDENLY LOSS POWER THEN …

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ODI 11425610 · 30,000 mi

The contact owns a 2019 Buick Enclave. The contact stated while driving downhill, he shifted to a lower gear and was depressing on the brake pedal however, the vehicle inadvertently accelerated. The contact also stated that the RPM was very high. The contact stated no warning light was illuminated. The contact stated he continued driving but had to stop 5 times to allow the vehicle to cool down. The contact took the vehicle to the local dealer. The mechanic found no failure with the vehicle. The contact stated that the failure persisted. The ma…

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ODI 11469253

Evaporative emission canister purge, solenoid valve, yes. My safety was at risk due to stalling 3 different times on busy roads/intersections after refueling my vehicle. When the Solenoid valve and canister fail when coming to a stop after refueling it causes the car/engine to flutter and completely stall then goes into neutral. It takes multiple restarts in order to even make the car go along with pressing on the gas. This part has been replaced twice by the dealership once at the end of march and again on the 10th of June. The first inciden…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

4 mentions · 9.5% of complaints

Median mileage: 36,623 mi (2 usable records).

ODI 11193521 · 1,245 mi

NOTE: MILEAGE IS 1240 MILES, JUST PURCHASED THREE MONTHS AGO WITH 54 MILES ON IT AND SHIPPED TO GERMANY (DOD CIVILIAN). WHILE IN EUROPE, I AM USING THE VEHICLES' "METRIC" SETTING (KPH VERSUS MPH), WHICH SWITCHES THE SPEEDOMETER TO READ KPH AND AUTO TUNES THE ENGINE TO THE APPROPRIATE LEVELS TO MATCH KPH. I HAVE BEEN DRIVING THIS VEHICLE FOR THE LAST THREE WEEKS UNTIL THE ISSUE HAPPENED LAST NIGHT AROUND 1830 HOURS CET. ISSUE: WHILE ACCELERATING AND TUNING LEFT FROM A STOP (STOP LIGHT WITH THE CITY), THE ENGINE SUDDENLY LOSS POWER THEN …

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ODI 11469253

Evaporative emission canister purge, solenoid valve, yes. My safety was at risk due to stalling 3 different times on busy roads/intersections after refueling my vehicle. When the Solenoid valve and canister fail when coming to a stop after refueling it causes the car/engine to flutter and completely stall then goes into neutral. It takes multiple restarts in order to even make the car go along with pressing on the gas. This part has been replaced twice by the dealership once at the end of march and again on the 10th of June. The first inciden…

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ODI 11696554

What component or system failed or malfunctioned, and is it available for inspection? The issue appears to be related to the auto start-stop system and/or an EVAP-related component, as the vehicle will sometimes completely shut off instead of restarting when stopped. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? When the engine shuts off, the vehicle loses all power, including steering and brake assist. This has happened at red lights, stop signs, and in school zone traffic. I ha…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

3 mentions · 7.1% of complaints

Median mileage: 30,000 mi (3 usable records).

ODI 11193521 · 1,245 mi

NOTE: MILEAGE IS 1240 MILES, JUST PURCHASED THREE MONTHS AGO WITH 54 MILES ON IT AND SHIPPED TO GERMANY (DOD CIVILIAN). WHILE IN EUROPE, I AM USING THE VEHICLES' "METRIC" SETTING (KPH VERSUS MPH), WHICH SWITCHES THE SPEEDOMETER TO READ KPH AND AUTO TUNES THE ENGINE TO THE APPROPRIATE LEVELS TO MATCH KPH. I HAVE BEEN DRIVING THIS VEHICLE FOR THE LAST THREE WEEKS UNTIL THE ISSUE HAPPENED LAST NIGHT AROUND 1830 HOURS CET. ISSUE: WHILE ACCELERATING AND TUNING LEFT FROM A STOP (STOP LIGHT WITH THE CITY), THE ENGINE SUDDENLY LOSS POWER THEN …

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ODI 11425610 · 30,000 mi

The contact owns a 2019 Buick Enclave. The contact stated while driving downhill, he shifted to a lower gear and was depressing on the brake pedal however, the vehicle inadvertently accelerated. The contact also stated that the RPM was very high. The contact stated no warning light was illuminated. The contact stated he continued driving but had to stop 5 times to allow the vehicle to cool down. The contact took the vehicle to the local dealer. The mechanic found no failure with the vehicle. The contact stated that the failure persisted. The ma…

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ODI 11730218 · 72,000 mi

The contact owns a 2019 Buick Enclave. The contact stated that while driving in traffic at 40 MPH, the vehicle stalled. The horn and wipers turned on unexpectedly. The contact stated that the vehicle lost power steering functionality and was inoperable and the vehicle jerked. The doors failed to unlock, and the air conditioner was inoperable on a hot day, and the contact had symptoms of hyperventilation. Several unknown warning lights were illuminated. The contact stated that the windows failed to roll up or down. Eventually, the vehicle failed…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Brake response concerns

2 mentions · 4.8% of complaints

Median mileage: 45,000 mi (2 usable records).

ODI 11425610 · 30,000 mi

The contact owns a 2019 Buick Enclave. The contact stated while driving downhill, he shifted to a lower gear and was depressing on the brake pedal however, the vehicle inadvertently accelerated. The contact also stated that the RPM was very high. The contact stated no warning light was illuminated. The contact stated he continued driving but had to stop 5 times to allow the vehicle to cool down. The contact took the vehicle to the local dealer. The mechanic found no failure with the vehicle. The contact stated that the failure persisted. The ma…

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ODI 11639285 · 60,000 mi

The contact owns a 2019 Buick Enclave. The contact stated that while at a stop light the Auto START/STOP feature malfunctioned. The contact stated that after releasing the brake pedal, the vehicle turned off instead of restarting the engine. The contact stated that several minutes had passed before being able to restart the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaig…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Steering assistance concerns

2 mentions · 4.8% of complaints

Median mileage: 72,000 mi (1 usable records).

ODI 11696554

What component or system failed or malfunctioned, and is it available for inspection? The issue appears to be related to the auto start-stop system and/or an EVAP-related component, as the vehicle will sometimes completely shut off instead of restarting when stopped. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? When the engine shuts off, the vehicle loses all power, including steering and brake assist. This has happened at red lights, stop signs, and in school zone traffic. I ha…

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ODI 11730218 · 72,000 mi

The contact owns a 2019 Buick Enclave. The contact stated that while driving in traffic at 40 MPH, the vehicle stalled. The horn and wipers turned on unexpectedly. The contact stated that the vehicle lost power steering functionality and was inoperable and the vehicle jerked. The doors failed to unlock, and the air conditioner was inoperable on a hot day, and the contact had symptoms of hyperventilation. Several unknown warning lights were illuminated. The contact stated that the windows failed to roll up or down. Eventually, the vehicle failed…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b