Auto Recall Watch
U.S. public vehicle records

2013 Buick ENCORE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

52 owner complaints analyzed

6 distinct recall campaigns

21,693 mi median reported failure mileage

Scope: 2013 model year. Data updated: . 39 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 21 of 52 complaints (40.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior59.6%
Engine operation35.8%
Transmission and shifting23.8%
Steering behavior23.8%
Electrical and battery issues11.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
21
Power Train
7
Electrical System
6
Vehicle Speed Control
6
Air Bags
5
Fuel/Propulsion System
4
Seat Belts
3
Tires
3
Component breakdown data
CategoryCount
Engine21
Power Train7
Electrical System6
Vehicle Speed Control6
Air Bags5
Fuel/Propulsion System4
Seat Belts3
Tires3

Engine: 21; Power Train: 7; Electrical System: 6; Vehicle Speed Control: 6; Air Bags: 5; Fuel/Propulsion System: 4; Seat Belts: 3; Tires: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
22
25,000 to 49,999
6
50,000 to 74,999
7
75,000 to 99,999
2
100,000 to 149,999
2
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00022
25,000 to 49,9996
50,000 to 74,9997
75,000 to 99,9992
100,000 to 149,9992
150,000 and above0

Under 25,000: 22; 25,000 to 49,999: 6; 50,000 to 74,999: 7; 75,000 to 99,999: 2; 100,000 to 149,999: 2; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (22). 13 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
2
2014
16
2015
7
2016
6
2017
6
2018
7
2019
5
2021
1
2023
2
Complaints over time data
CategoryCount
20132
201416
20157
20166
20176
20187
20195
20211
20232

2013: 2; 2014: 16; 2015: 7; 2016: 6; 2017: 6; 2018: 7; 2019: 5; 2021: 1; 2023: 2

Pattern summary

Engine leads the component reports. Braking behavior appears in 5 complaint narratives. Engine operation appears in 3 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10543765 · 2013-09-15 (September 15, 2013)

DRIVER OF 2013 BUICK ENCORE WAS TRAVELING AT APPROXIMATELY 35-40 MPH WHEN STRUCK AT PERPENDICULAR ANGLE ON PASSENGERS SIDE. CONTROL OF THE CAR WAS LOST. THE ENCORE TIPPED, LANDING ON THE DRIVER'S SIDE. SIDE CURTAIN AIRBAGS DEPLOYED. THE DRIVER WAS CONSCIOUS, BUT SMELLED FUMES. AN ASTHMATIC, THE DRIVER SENSED AN ONCOMING ATTACK AND BEGAN SCREAMING TO BE PULLED FROM THE VEHICLE. A HEROIC BYSTANDER CLIMBED ONTO THE VEHICLE, WAS ABLE TO OPEN THE PASSENGER SIDE DOOR TOWARD THE SKY, AND PULLED HER FROM THE VEHICLE BEFORE PARAMEDICS ARRIVED. A…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10543765 at NHTSA ↗

Owner report 10550123 · 2013-10-30 (October 30, 2013)

WITH VEHICLE IN DRIVE AND THE BRAKE APPLIED, THE VEHICLE CREEPS FORWARD AND ADDITION BRAKE PRESSURE NEED TO BE APPLIED. THIS CONTINUES UNTIL THE BRAKE PEDAL IS TO THE FLOOR. THE VEHICLE NO LONGER CREPT FORWARD WHEN THE PEDAL WAS TO THE FLOOR. *TR

Owner-reported narrative. 202 miles reported. Look up ODI 10550123 at NHTSA ↗

Owner report 10563044 · 2014-02-04 (February 4, 2014)

2013 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO VEHICLE INSTRUMENT CAN NOT BE READ IN SUNNY WEATHER. *SMD THE SPEEDOMETER, HEAT AND FUEL GAUGES COULD NOT BE READ.*JB

Owner-reported narrative. 250 miles reported. Look up ODI 10563044 at NHTSA ↗

Owner report 10566380 · 2014-02-27 (February 27, 2014)

LEAVING A STOP SIGN ONTO THREE LANE ROAD GOING DOWN A HILL,WHEN THE CAR HAD NO ACCELERATION, I PUT ON FLASHERS AND COASTED TO CURB,HAD TO CALL WRECKER AND BE TOWED TO DEALER,SAID IT WAS A THROTTLE BODY SENSOR,THAT IS SENSITIVE TO COLD WEATHER,2 DEALERS SAID THE SAME THING. NEW PART WAS ORDERED,BUT I DON'T FEEL SAFE IN OUR COLD WEATHER IF THIS HAPPENS ON HIGHWAY AND IT STOPS I AM SO AFRAID I WILL BE RUN OVER BY TRAFFIC MOVING AT THE SPEED LIMIT AND MY ENCORE JUST STOPS. FEEL MY NEW PART IS NOT THE FIX FOR THIS SAFETY ISSUE, THEY SAY THEY CAN'T S…

Owner-reported narrative. 2,030 miles reported. Look up ODI 10566380 at NHTSA ↗

Owner report 10566897 · 2014-03-03 (March 3, 2014)

CAR RAN GREAT THEN I STOPPED AT A STOP LIGHT. WHEN IT TURNED GREEN THE TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON. ENGINE POWER REDUCED CAME ACROSS DASH AND THE CAR FAILED TO ACCELERATE, THE CAR, RADIO AND LIGHTS WERE STILL ON. ALMOST CAUSED 3 DIFFERENT ACCIDENTS TRYING TO GET OUT OF TRAFFIC.SCAN CHECK SYSTEM, P2101, PER DOCUMENT ID:[XXX] DIAGNOSIS WAS TO REPLACE THROTTLE BODY AND PERFORM JDLE RELEARN PROCEDURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Owner-reported narrative. 11,540 miles reported. Look up ODI 10566897 at NHTSA ↗

Owner report 10573306 · 2014-03-19 (March 19, 2014)

I LIVE IN MINNESOTA. ON A -30 DEGREE DAY IN JANUARY I DROVE TO WORK (30 MILES ONE WAY). WHEN I LEFT FOR LUNCH I DROVE ABOUT A QUARTER MILE AND STARTED SMELLING A BURNING SMELL SIMILAR TO WHEN FOLLOWING A VEHICLE THAT IS BURNING OIL. MY CAR WAS NEW SO I DIDN'T THINK IT WAS ME. I WENT ABOUT 2 MILES AND STOPPED FOR A STOP LIGHT AT WHICH POINT MY ENGINE STARTED TO SPUTTER. I PUT THE CAR IN NEUTRAL AND WHEN THE LIGHT TURNED GREEN SHIFTED BACK INTO DRIVE. I MANAGED TO PULL OUT OF TRAFFIC AND WITH BLACK SMOKE COMING OUT OF THE TAILPIPE, THE CAR DIED. …

Owner-reported narrative. 16,500 miles reported. Look up ODI 10573306 at NHTSA ↗

Owner report 10574525 · 2014-03-26 (March 26, 2014)

2013 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO ABS AND ALL WHEEL DRIVE TRANSMISSION SYSTEM ISSUES. *SMD THE CONSUMER STATED THE BRAKES WOULD SQUEAK, RUB AND GRAB. ON THANKSGIVING DAY, WHILE DRIVING DOWN HIS DRIVEWAY, ON SNOWY DAY, THE ABS LOCKED UP AND THE VEHICLE WENT OFF THE ROAD INTO A PLOWED SNOW BANK, IN WHICH THE BUMPER WAS CRACKED. ALSO, AS HE WIFE WAS DRIVING, THE VEHICLE PULLED TO THE RIGHT, AS SHE BRAKED. ON TWO OCCASIONS, THE AWD DRIVE LIGHT ILLUMINATED ON THE DASHBOARD. *JB

Owner-reported narrative. Look up ODI 10574525 at NHTSA ↗

Owner report 10576467 · 2014-04-01 (April 1, 2014)

I WAS DRIVING A BUICK ENCORE, RENTAL CAR, AND AFTER USING THE WIPERS, MY HAND TOUCHED THE IGNITION KEY (BARELY TOUCHED IT) AND THE ENGINE TURNED OFF LEAVING ME WITH NO POWER STEERING OR POWER BRAKES. I MANAGED TO GET TO THE SIDE OF THE ROAD AND PUT IT INTO PARK TO RESTART THE CAR. I RETURNED IT TO THE RENTAL PLACE RIGHT AWAY AND REPORTED THE PROBLEM TO THEM. *TR

Owner-reported narrative. 7,400 miles reported. Look up ODI 10576467 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

13V105000 · Steering: Steering Wheel/Handle Bar

Reported: 2013-03-28 (March 28, 2013)

General Motors is recalling certain model year 2013 Buick Encore vehicles manufactured between December 9, 2012 and December 28, 2012, and equipped with a heated steering wheel. The steering wheel fastener may not have been properly installed. This could cause the steering wheel to come loose or separate from the steering column.

Consequence: If the steering wheel separates from the steering column while driving, the ability to steer could be lost, increasing the risk of a crash.

Remedy: General Motors will notify owners, and dealers will inspect and make any necessary repairs on the steering wheel. These services will be provided at no charge to the customer. The safety recall began on May 21, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13098.

NHTSA campaign record ↗
14V298000 · Air Bags

Reported: 2014-06-06 (June 6, 2014)

General Motors LLC (GM) is recalling certain model year 2013 Buick Encore vehicles manufactured April 10, 2013, to May 8, 2013, and Chevrolet Spark vehicles manufactured December 30, 2012, to March 1, 2013. In the affected vehicles, an improper weld on the passenger side front air bag inflator may result in the air bag not deploying.

Consequence: If the air bag does not to deploy in the event of a crash, there is an increased risk of injury to the front passenger.

Remedy: GM will notify owners, and dealers will replace the passenger side front air bag, free of charge. The recall began on July 30, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14211.

NHTSA campaign record ↗
14V417000 · Equipment:Electrical

Reported: 2014-07-02 (July 2, 2014)

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

NHTSA campaign record ↗
14V446000 · Seats

Reported: 2014-07-23 (July 23, 2014)

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

Consequence: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

Remedy: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.

NHTSA campaign record ↗
14V488000 · Seat Belts:Front

Reported: 2014-08-08 (August 8, 2014)

General Motors LLC (GM) is recalling certain model year 2013 Buick Encore vehicles manufactured August 23, 2012, to March 1, 2013, and model year 2013 Cadillac ATS vehicles manufactured April 23, 2012, to May 1, 2013. In the affected vehicles, the driver and passenger lap belt pretensioner cables may not lock in a retracted position, allowing the seat belts to extend when pulled upon.

Consequence: If the seat belts do not remain locked in the retracted position when under load, the seat occupant may not be adequately restrained in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will replace both front the driver's and the passenger's lap belt pretensioners, free of charge. Parts are not currently available. GM sent interim notifications on October 7, 2014 and will send a second notification when remedy parts are available. The recall began on November 20, 2014. Owners may contact Buick customer service at 1-800-521-7300, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14171.

NHTSA campaign record ↗
16V502000 · Electrical System:Ignition | Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)

Reported: 2016-07-05 (July 5, 2016)

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

52 unique complaints in this selection. Analysis snapshot: 2026-09-30.

75.0%Usable mileage39 / 52 records
100.0%Valid incident date52 / 52 records
100.0%Valid filing date52 / 52 records
100.0%Ordered incident and filing dates52 / 52 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2013201420152016201720182019202020212022
Engine
2140.4%
ODI 10566380 · 2,030 mi

LEAVING A STOP SIGN ONTO THREE LANE ROAD GOING DOWN A HILL,WHEN THE CAR HAD NO ACCELERATION, I PUT ON FLASHERS AND COASTED TO CURB,HAD TO CALL WRECKER AND BE TOWED TO DEALER,SAID IT WAS A THROTTLE BODY SENSOR,THAT IS SENSITIVE TO COLD WEATHER,2 DEALERS SAID THE SAME THING. NEW PART WAS ORDERED,BUT I DON'T FEEL SAFE IN OUR COLD WEATHER IF THIS HAPPENS ON HIGHWAY AND IT STOPS I AM SO AFRAID I WILL BE RUN OVER BY TRAFFIC MOVING AT THE SPEED LIMIT AND MY ENCORE JUST STOPS. FEEL MY NEW PART IS NOT THE FIX FOR THIS SAFETY ISSUE, THEY SAY THEY CAN'T S…

Look up ODI 10566380 at NHTSA ↗

2541.7%
ODI 11120011

BATTERY WEST EVEN A YEAR OLD AND IT WENT OUT. DEAD. COOLANT WAS LEAKING. BUT WASN'T LEAKING AT FIRST. I BELIEVE THEY DAMAGED IT. WHEN WE TOOK IT FOR CHECK UP THE SAME WARRANTY WAS GOING OUT AND THEY SAID WE WILL MAKE SURE EVERYTHING IS WORKING. THEY JUST HALF FIX EVERY THING AND GOT THE MONEY. THIS IS A LEMON.COOLANT LEAK AND CONDITIONING STILL DON'T WORK.WHAT DO YOU DO.JUST

Look up ODI 11120011 at NHTSA ↗

2923.4%
ODI 10778389 · 2,100 mi

DRIVING ALONG AT APPROX. 55 MPH ON A MAIN HIWAY SLOWED TO APPROX. 40 MPH TO MAKE A TURN, WHEN SUDDENLY THE ENGINE STOPPED OPERATING. EVERYTHING SHUT DOWN, NO STEERING, NO BRAKES. ON STAR DID NOT RESPOND, CAR WAS DISABLED ABOUT 5-7 MINUTES, TRIED TO START SEVERAL TIME WITH THE KEY. SERIOUS ISSUE, HAD CAR TOWED TO DEALER, FOUND NOTHING WRONG AND NO CODES WERE OBTAINED FROM THE COMPUTER SYSTEM!

Look up ODI 10778389 at NHTSA ↗

4050.6%
ODI 10933679 · 28,000 mi

TL* THE CONTACT OWNS A 2016 BUICK ENCORE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A STRONG ODOR IN THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE ECM SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, AND THE DEALER REPLACED THE MAP SENSOR THE CONTACT STILL NOTICED AN ODOR IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 28,000. UPDATED 02/09/17*LJ *CN

Look up ODI 10933679 at NHTSA ↗

3539.3%
ODI 11006441 · 750 mi

APRX 6AM TUESDAY JULY 18, 2017, APRX 5:45 AM, WITH NO KEY FOB IN MY WIFE'S OR MY POSSESSION AND NO ONE WITHIN 30 FEET OF THE CARE PARKED IN THE GARAGE, THE 2017 BUICK ENCORE STARTED ON ITS OWN. THE CAR WAS STATIONARY AND PARKED IN THE GARAGE SINCE APRX 7:00 PM MONDAY EVENING THE 17TH. HEARING A NOISE IN THE GARAGE, I WENT THERE AND FOUND THE CARD ENGINE RUNNING. THE GARAGE DOOR WAS CLOSED, AND NO ONE COULD HAVE ENTERED THE GARAGE. WE ARE TAKING THE CAR TO PLACE OF PURCHASE, KLICK LEWIS BUICK CHEV, PALMYRA, PA TO DETERMINE WHAT THEY WILL DO TO C…

Look up ODI 11006441 at NHTSA ↗

2939.2%
ODI 11133103 · 4,000 mi

THERE IS A MALFUNCTION WITH THE TURBO HOSE ON A MAJORITY OF 2018 BUICK ENCORE'S THAT REQUIRE A NEW HOSE. THERE IS A NATIONWIDE BACK ORDER ON THESE PARTS DUE TO ALL OF THE REPAIRS. WHEN THIS ITEM BROKE I WAS DRIVING ABOUT 70 MPH ON THE INTERSTATE, THERE WAS A LOUD POP FROM THE ENGINE COMPARTMENT AND THE VEHICLE WOULD NOT ACCELERATE APPROPRIATELY.

Look up ODI 11133103 at NHTSA ↗

3338.4%
ODI 11189925 · 1,090 mi

TL* THE CONTACT OWNS A 2019 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED TWICE WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE ENGINE START BUTTON MALFUNCTIONED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TWICE TO PHILLIPS BUICK AND GMC (2160 US HIGHWAY 441, 27, FRUITLAND PARK, FL 34731, [phone removed]). THE DEALER WAS CURRENTLY DIAGNOSING THE VEHICLE AND STATED THAT THEY WOULD CALL THE CONTACT WITH THE RESULTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MI…

Look up ODI 11189925 at NHTSA ↗

736.8%
ODI 11367020 · 5,240 mi

PURCHASED NEW BUICK ENCORE 2020 ON 05/22/2000. PREVIOUS VEHICLE WAS HONDA CIVIC. ENCORE NEVER SEEMED TO HAVE ENOUGH POWER & WOULD DOWNSHIFT. ON 10/19/20 THERE WAS AN ISSUE ACTION REQUESTED) DETECTED BY BUICK BUT I WAS NOT NOTIFIED. THEN ON 10/28/2020, WE WERE DIVING THE VEHICLE WHEN IT SEEMED TO LOOSE POWER & AN 18 WHEELER ALMOST HIT US. ENCORE HAS 5,302 MILES ON IT. 10/28/20 3:41 P.M. MESSAGE FROM BUICK DX. THE ENGINE AND TRANSMISSION SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE AIR INDUCTION SYSTEM WHICH MONITORS A…

Look up ODI 11367020 at NHTSA ↗

333.3%
ODI 11483354

Had an oil change done 6/13/22. 6/21/22 Temp gauge rose to 3/4 mark, AC shut off, car really hot under hood, loss of power, car threw crankshaft position sensor code which we replaced. Had the temp gauge do it few more times from 6/21/22 to 8/13/22 when temp gauge did the same thing and car really hot under hood, smoke from tailpipe and loss of power. Took to repair shop, they want to replace engine, oil lines, turbo and gaskets. Car has 121530 miles on it.

Look up ODI 11483354 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
611.5%
ODI 10566897 · 11,540 mi

CAR RAN GREAT THEN I STOPPED AT A STOP LIGHT. WHEN IT TURNED GREEN THE TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON. ENGINE POWER REDUCED CAME ACROSS DASH AND THE CAR FAILED TO ACCELERATE, THE CAR, RADIO AND LIGHTS WERE STILL ON. ALMOST CAUSED 3 DIFFERENT ACCIDENTS TRYING TO GET OUT OF TRAFFIC.SCAN CHECK SYSTEM, P2101, PER DOCUMENT ID:[XXX] DIAGNOSIS WAS TO REPLACE THROTTLE BODY AND PERFORM JDLE RELEARN PROCEDURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10566897 at NHTSA ↗

1220.0%
ODI 10606632 · 425 mi

INSTRUMENT PANEL LIGHTING IN BRIGHT DAYLIGHT, WHILE WEARING SUNGLASSES, IS INSUFFICIENT. IN ORDER TO READ THE SPEEDOMETER EITHER ON THE ANALOG DIAL OR ON THE SMALL DIGITAL DISPLAY WHILE DRIVING, REQUIRES THE REMOVAL OF THE SUNGLASSES, TAKE YOUR EYES OFF THE ROAD, AND PEER INTO THE PANEL IN ORDER TO READ THE SPEEDOMETER. THE GAS AND TEMPERATURE GAUGES ARE NOT VISIBLE AT ALL. ADJUSTING THE INTENSITY SWITCH HAS NO EFFECT DURING DAYLIGHT HOURS. THIS ISSUE HAS BEEN REPORTED TO THE LOCAL BUICK SERVICE DEPARTMENT AS WELL AS BUICK HEADQUARTERS. TH…

Look up ODI 10606632 at NHTSA ↗

3024.2%
ODI 10761516 · 3,600 mi

WHILE BRAKING TO STOP FOR A TRAFFIC LIGHT ON A BUSY 45 MPH SPEED LIMIT ROAD, THE ENGINE STOPPED RUNNING. I SHIFTED INTO PARK TO RESTART IT. ENTIRE ELECTRICAL SYSTEM WAS DEAD EXCEPT POWER SEATS AND DOOR LOCKS. ENGINE WOULD NOT START AND NO OTHER ELECTRICAL RELATED EQUIPMENT WORKED INCLUDING ENGINE, GEAR SHIFT, INSTRUMENT PANEL, RADIO, LIGHTS,TURN SIGNALS, AND EMERGENCY LIGHTS. TWO SAFETY ISSUES BECAUSE THE CAR COULD HAVE BEEN REAR ENDED: 1). COULD NOT SHIFT OUT OF PARK TO PUSH CAR OFF THE ROAD. NONE OF THE 4 LADIES IN THE CAR COULD GET…

Look up ODI 10761516 at NHTSA ↗

810.1%
ODI 11185805 · 19,500 mi

TL* THE CONTACT OWNS A 2016 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WOULD CRANK UNEXPECTEDLY WHILE DRIVING AT EXTREMELY LOW SPEEDS. THE VEHICLE WAS EQUIPPED WITH THE AUTO START FEATURE WHEN COMING TO A COMPLETE STOP, WHICH COULD NOT BE DISENGAGED. THE CONTACT DESCRIBED THE FAILURE AS IF THE IGNITION WERE BEING STARTED WHILE THE ENGINE WAS ALREADY RUNNING. DURING THE FAILURE, THE VEHICLE WOULD STALL AND THE CONTACT WOULD HAVE TO COME TO A COMPLETE STOP AND RESTART THE ENGINE. GEORGE NAHAS CHEVROLET (4135 FL-44, WILDWOOD, FL 34785, [pho…

Look up ODI 11185805 at NHTSA ↗

44.5%
ODI 11129615 · 13,000 mi

THIS VEHICLE HAS A KEYLESS IGNITION SYSTEM. TWICE MY WIFE ACCIDENTALLY TURNED OFF THE VEHICLE, ONCE AT A STOP, THE OTHER TIME ON A FREEWAY AT 70 MPH. SHE WAS UNAWARE THE VEHICLE COULD BE STARTED IN NEUTRAL THINKING SHE NEEDED TO BE IN PARK. THE VEHICLE CONTINUED COASTING ALLOWING HER TO MOVE TO THE SIDE OF THE FREEWAY. THERE SHE WAS ABLE TO PUT THE VEHICLE IN PARK, PRESS ON THE BRAKE AND RESTART THE CAR. SHE DID NOT REALIZE THE VEHICLE ENGINE WAS OFF UNTIL SHE.PRESSED ON THE GAS TO MAINTAIN SPEED. SHE PANICKED AND TURNED TO ME AS AN ENGINEER W…

Look up ODI 11129615 at NHTSA ↗

912.2%
ODI 11322311 · 61,000 mi

SINCE I BOUGHT THIS CAR IN 04/2018 I HAD MANY PROBLEMS PROBLEMS AS THE ENGINE SENSOR HAD TO BE REPLACED, HEADLIGHTS GOING OUT WHEN I WAS DRIVING, THEY COULD NOT REPRODUCE THE PROBLEM AT THE DEALERSHIP , NOW THE BACK WHEEL DRIVER MODULE IS BAD,IT WILL NEED TO BE REPLACED ,AND FINALLY I ALMOST COULD NOT DRIVE IN THE HIGHWAY ON 04/25/2020, I WAS VERY AFRAID THAT I WAS GOING TO BE IN AN ACCIDENT WHEN THE POWER STEERING WHEEL LOCKED, ABS, BRAKE LIGHTS AND TRACTION LIGHT WERE ALL ON IN THE PANEL AND SO A WARNING SIGNAL.THE VEHICLE WAS IN MOTION.I WA…

Look up ODI 11322311 at NHTSA ↗

1011.6%
ODI 11268006 · 2,100 mi

I WAS STOPPED IN A DRIVE THRU TACO BELL AND THE CLERK DROPPED MY CHANGE DOLLARS FROM MY PURCHASE SO I REACTED BY OPENING THE DOOR TO PICK UP THE MONEY BY TAKING MY FOOT OFF THE BRAKE WITHOUT PUTTING IT IN PARK BECAUSE IT WAS A REACTION. THE CAR'S STOP START FEATURE SURGED THE CAR FORWARD PINNING MY LEGS BETWEEN THE CAR AND THE BUILDING. I COULDN'T PUT THE CAR IN PARK BECAUSE MY LEGS WERE PINNED AND THE VEHICLE SHIFT WOULD NOT GO INTO PARK. I SCREAMED AND THE CLERK HAD TO TAKE MY SHOES OFF SO I COULD PULL MY LEGS IN THE CAR. I WENT DIRECTLY TO U…

Look up ODI 11268006 at NHTSA ↗

421.1%
ODI 11353102 · 9,500 mi

I WAS DRIVING ON THE INTERSTATE AND THE VEHICLE WAS IN CRUISE CONTROL. IT ACTED AS IT WAS ACCELERATING AND THEN THE CRUISE CONTROL QUIT AND I LOST SPEED. I REGAINED SPEED AND THEN IT LURCHED AGAIN; THE CRUISE CONTROL AGAIN WENT OFF. WHEN I APPLIED THE BRAKE TO PULL TO THE SIDE OF THE ROAD, THE ENGINE STARTED TO THROTTLE UP AND ACCELERATE, I HAD TO BRAKE HARDER TO COME TO A FULL STOP.

Look up ODI 11353102 at NHTSA ↗

111.1%
ODI 11557296

NOTHING AIR BAGS DEPLOYED WAS LEAVING A PARKING LOT STARTED WENT TO DRIVE OFF !! BANG 2000 BOUNDS OF PRESSURE IN MY FACE! MY WHOLE BODY!! IT WAS A RENTAL !! LOOK INTO THIS VECHICAIL !HAIR BURNT! FRIED WIRE SMELL STILL ON MY BURNT JACKET!! LOOK INTO THIS WITH GREAT CONCERN AS IAM REACHING OUT WITH SHOCK AND AWE ABOUT THIS WHOLE SITUATION THAT ACCURED** THERE IS VIDEO OF ACCURANCE IN PARKING LOT * THINK THE OWNER IS GOING TO TRY TO COVER UP WHAT EVER HE CAN , SAYING THAT FOR REASON'S OF MY OWN! PLEASE SOMEONE'S JOB TO INVESTAGTE RIGHT ! BL…

Look up ODI 11557296 at NHTSA ↗

00.0%

No examples available for this selection.

Power Train
713.5%
ODI 10574525

2013 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO ABS AND ALL WHEEL DRIVE TRANSMISSION SYSTEM ISSUES. *SMD THE CONSUMER STATED THE BRAKES WOULD SQUEAK, RUB AND GRAB. ON THANKSGIVING DAY, WHILE DRIVING DOWN HIS DRIVEWAY, ON SNOWY DAY, THE ABS LOCKED UP AND THE VEHICLE WENT OFF THE ROAD INTO A PLOWED SNOW BANK, IN WHICH THE BUMPER WAS CRACKED. ALSO, AS HE WIFE WAS DRIVING, THE VEHICLE PULLED TO THE RIGHT, AS SHE BRAKED. ON TWO OCCASIONS, THE AWD DRIVE LIGHT ILLUMINATED ON THE DASHBOARD. *JB

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915.0%
ODI 10991792 · 10 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCORE. WHILE THE VEHICLE WAS STOPPED IN THE DRIVE GEAR AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHOOK AND SURGED FORWARD. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO SUN BUICK GMC (3333 SUNRISE HIGHWAY WANTAGH, NY 11793), BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT FOUND SERVICE BULLETIN: PI0928C ON THE NHTSA WEBSITE, BUT THE DEALER FAILED TO REPAIR THE VEHICLE EVEN THOUGH THE VEHICLE WAS STILL UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF TH…

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118.9%
ODI 10940448 · 17,700 mi

MY VEHICLE'S AWD DISABLED WHILE DRIVING HOME FROM WORK APPROXIMATELY 5PM DURING A SNOWSTORM (I WAS ABOUT 9 MINUTES AWAY FROM MY HOME AFTER DRIVING FOR APPROXIMATELY 25 MINUTES). I WAS DRIVING UP AN INCLINE WHEN THE AWD SUDDENLY DISABLED, RESULTING IN VIOLENT LOSS OF CONTROL OF MY VEHICLE. I DROVE SIDEWAYS UP AND THEN CONSEQUENTLY DOWN THE HILL AND CURVY ROAD, VEERING INTO THE OPPOSITE LANE MANY TIMES DURING THE DURATION OF MY DRIVE HOME. LUCKILY THERE WAS NO ONCOMING TRAFFIC, I TRIED TO STAY IN THE CENTER OF THE ROAD UNTIL I REACHED FLAT ROAD W…

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1113.9%
ODI 11073423 · 12,000 mi

HEAVY VIBRATION IN LOWER GEAR WHILE SHIFTING SEEMS TO COME FROM ENGINE OR TRANSMISSION CANT TELL BUT STRONG VIBRATION CAN BE FELT IN SHIFT HANDLE WHEN YOU ATTAIN HIGHER GEAR SEEMS TO STOP ON CITY STREET OR HIGHWAY SAME EXPERIENCE WORSE IN LOWER GEARS.

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89.0%
ODI 11065351 · 5,600 mi

I WAS DROPPING MY KIDS TO SCHOOL. I WAS IN LINE OF DROP OFF. I STOPPED MY CAR PUT MY CAR IN PARK AND REMOVED MY FOOT FROM BRAKE. SUDDENLY I NOTICED THAT MY CAR WAS MOVING JUST LIKE IN THE SPEED OF NEUTAL. I PUSHED THE BRAKES HARD BECAUSE MY CAR WAS ABOUT TO HIT THE CAR INFRONT OF ME. I CHECKED THE THE SHIFT WAS STILL IN THE PARK. SO IN SHORT, CAR WAS STILL MOVING WHEN IN PARK. SCARRY!!!!

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1013.5%
ODI 11115310 · 5,200 mi

TL* THE CONTACT OWNS A 2018 BUICK ENCORE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT INADVERTENTLY ROLLED AWAY AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER (NYE BUICK GMC, 1421 GENESEE ST, ONEIDA, NY 13421, [phone removed]) WHERE IT WAS AWAITING TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,200.

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1011.6%
ODI 11423574 · 60 mi

The contact owns a 2019 Buick Encore. The contact stated while driving at various speeds, the vehicle loss motive power and stalled with the check engine warning light illuminated. The contact also stated that the vehicle failed to start-up after several attempts with the check engine warning light illuminated. The vehicle driven and towed to several different dealers however, the mechanic was unable to determine the cause of the failure. The engine was replaced however, the failure persisted. Upon investigation, the contact discovered NHTSA Ca…

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421.1%
ODI 11367020 · 5,240 mi

PURCHASED NEW BUICK ENCORE 2020 ON 05/22/2000. PREVIOUS VEHICLE WAS HONDA CIVIC. ENCORE NEVER SEEMED TO HAVE ENOUGH POWER & WOULD DOWNSHIFT. ON 10/19/20 THERE WAS AN ISSUE ACTION REQUESTED) DETECTED BY BUICK BUT I WAS NOT NOTIFIED. THEN ON 10/28/2020, WE WERE DIVING THE VEHICLE WHEN IT SEEMED TO LOOSE POWER & AN 18 WHEELER ALMOST HIT US. ENCORE HAS 5,302 MILES ON IT. 10/28/20 3:41 P.M. MESSAGE FROM BUICK DX. THE ENGINE AND TRANSMISSION SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE AIR INDUCTION SYSTEM WHICH MONITORS A…

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333.3%
ODI 11505585

Already had turbo go on this car once back in July 2022. Mechanic replaced turbo with another one (used with 20,000 miles on it) due to the turbo for this car being on backorder. Now my car is throwing P0299 after about 20,000 more miles being put on the used turbo and a P0420 code. Changed rear catalytic. Changed upstream O2 sensor, changed wastegate solenoid, turbo seems to be working fine, no noises, but losing power going up hills at highway speeds. Seriously unhappy and no recalls on this vehicle but it has the same turbo as other vehicles…

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225.0%
ODI 11691523

The EMC on the vehicle appears to be faulty. The vehicle is burning more than double the fuel than it should, and I’m able to smell a strong oil burning odor while driving it. The SUV lunges you forward violently when this defect begins to act up, which can be at any point in a short or longer trip. The vehicle has little to no power once this is triggered and seems to go into limping mode. I’ve had this to a dealer three times, and they have failed to repair the issue. The first time I left it there for almost a month and within three miles of…

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Unknown Or Other
23.8%
ODI 10954775 · 900 mi

EXHAUST SMELL IN CAR ESPECIALLY WHEN AIR RECYCLE BUTTON ON. SMELL IS WORSE AT STOPS AND AFTER CAR IS RETURNED TO GARAGE. HAVE COMPLAINED TO GM BUICK FOR THREE YEARS. NO CAUSE FOUND.

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610.0%
ODI 10820767 · 5,200 mi

BATTERY GOES GOES DEAD IF CAR IS NOT DRIVEN EVERY DAY

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1512.1%
ODI 10778389 · 2,100 mi

DRIVING ALONG AT APPROX. 55 MPH ON A MAIN HIWAY SLOWED TO APPROX. 40 MPH TO MAKE A TURN, WHEN SUDDENLY THE ENGINE STOPPED OPERATING. EVERYTHING SHUT DOWN, NO STEERING, NO BRAKES. ON STAR DID NOT RESPOND, CAR WAS DISABLED ABOUT 5-7 MINUTES, TRIED TO START SEVERAL TIME WITH THE KEY. SERIOUS ISSUE, HAD CAR TOWED TO DEALER, FOUND NOTHING WRONG AND NO CODES WERE OBTAINED FROM THE COMPUTER SYSTEM!

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810.1%
ODI 11018776 · 3,500 mi

THE WHEEL WELL LINER AND THE PLASTIC BUMPER ATTACHMENT ARE ATTACHED TO EACH OTHER OR NEAR EACH OTHER. IN MY OPINION THIS TYPE OF MATERIAL AND DESIGN IS FAULTY. THIS DESIGN DOES NOT SUPPORT HEAVY SNOW. LAST MARCH WHEN THE ROCHESTER, NY. RECEIVED HEAVY SNOW, THE WEIGHT OF THE SNOW CAUSED THE WHEEL LINER AND THE BUMPER TO TEAR. THE TEARING OF BOTH THE BUMPER AND THE WHEEL LINER CREATED A STEERING HAZARD WHICH PROHIBITS SHARP STEERING AND MANEUVERABILITY IN DRIVING CONDITIONS, WHICH MAY RESULT IN SERIOUS PHYSICAL INJURY OR DEATH.

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1314.6%
ODI 11006441 · 750 mi

APRX 6AM TUESDAY JULY 18, 2017, APRX 5:45 AM, WITH NO KEY FOB IN MY WIFE'S OR MY POSSESSION AND NO ONE WITHIN 30 FEET OF THE CARE PARKED IN THE GARAGE, THE 2017 BUICK ENCORE STARTED ON ITS OWN. THE CAR WAS STATIONARY AND PARKED IN THE GARAGE SINCE APRX 7:00 PM MONDAY EVENING THE 17TH. HEARING A NOISE IN THE GARAGE, I WENT THERE AND FOUND THE CARD ENGINE RUNNING. THE GARAGE DOOR WAS CLOSED, AND NO ONE COULD HAVE ENTERED THE GARAGE. WE ARE TAKING THE CAR TO PLACE OF PURCHASE, KLICK LEWIS BUICK CHEV, PALMYRA, PA TO DETERMINE WHAT THEY WILL DO TO C…

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1013.5%
ODI 11088709 · 256 mi

THE DRIVERS SIDE BLIND SPOT INDICATOR IS MALFUNCTIONING AND GIVING FALSE AND ERRONEOUS INDICATIONS THIS IS DUE TO THE INCORRECT PARTS BEING INSTALLED AT THE FACTORY. THE DEALERSHIP SAID THAT "CONTROL MODULE" FROM THE FACTORY WAS THE INCORRECT PART NUMBER FOR THE VEHICLE AND MAY THE CAUSE OF THE PROBLEM, BUT THEY ARE UNSURE AS THEY HAVE BEEN UNABLE TO REPLACE IT.

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1214.0%
ODI 11289209

SINCE THE VEHICLE WAS PURCHASED NEW, A 2019 ENCORE SPORT TOURING, HAVE HAD ISSUES WITH THE STEREO VOLUME AND IT DOESN'T MATTER IF THE VEHICLE IS MOVING OR STATIONARY.. WHEN SWITCHING FROM FM TO XM THERE IS A HUGE DIFFERENCE IN AUDIO VOLUME. THE VOLUME WHILE LISTENING TO XM IS WHAT YOU WOULD CONSIDER AS NORMAL HOWEVER WHEN SWITCHING TO FM THE VOLUME IS ONLY 1/2 (WITHOUT ADJUSTING/MODIFYING VOLUME LEVEL) OF WHAT IT WAS AND NOW REQUIRES ALMOST 3/4 VOLUME ADJUSTMENT AND SOUNDS MUTED AND STILL CANNOT ACHEIVE SAME SOUND QUALITY. HAVE DISCUSSED THIS W…

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315.8%
ODI 11367020 · 5,240 mi

PURCHASED NEW BUICK ENCORE 2020 ON 05/22/2000. PREVIOUS VEHICLE WAS HONDA CIVIC. ENCORE NEVER SEEMED TO HAVE ENOUGH POWER & WOULD DOWNSHIFT. ON 10/19/20 THERE WAS AN ISSUE ACTION REQUESTED) DETECTED BY BUICK BUT I WAS NOT NOTIFIED. THEN ON 10/28/2020, WE WERE DIVING THE VEHICLE WHEN IT SEEMED TO LOOSE POWER & AN 18 WHEELER ALMOST HIT US. ENCORE HAS 5,302 MILES ON IT. 10/28/20 3:41 P.M. MESSAGE FROM BUICK DX. THE ENGINE AND TRANSMISSION SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE AIR INDUCTION SYSTEM WHICH MONITORS A…

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111.1%
ODI 11594871

The 2021 Buick Encore was listed by the NHTSA as having a parts recall with the Evaporative Emission Purge Pump, yet when I look up my VIN and talk to the dealer, I’m told the vehicle is not recalled, even though I’m having the exact same issue that was described in the recall. I’ve been delaying servicing because I was told the part was on back order but now they have it in stock and I’m hoping I don’t have to pay for it since my issue is the same one that was listed in the recall.

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450.0%
ODI 11593192

While driving on interstate highway, CEL illuminated. When able to stop and check, DTC codes P1467 & P146b where detected. These codes deal with the Evap Purge system. The pump was recalled in model year 2021 for the make, model and engine in this vehicle. Failure to fix this issue results in increased fuel vapor escaping to the atmosphere as well as potential system damage. Since the same part was faulty in the previous model year, it seems GM did not correct the issue. A recall should be issued or an extended warranty with reimbursement…

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Air Bags
59.6%
ODI 10643646 · 22,500 mi

IN A LINE OF TRAFFIC GETTING READY TO MAKE A LEFT TURN AND WITHOUT WARNING, THE ENGINE RACED CAUSING THE CAR TO ACCELERATE AND SLAM INTO THE REAR OF ANOTHER CAR CAUSING OVER $5K WORTH OF DAMAGE TO THE ENCORE. THE AIR BAGS DID NOT GO OFF. THE IMPACT WAS SO INTENSE THAT THE REAR GLOVE BOX OPENED TOSSING THE CONTENTS OUT INTO THE TRUNK. *TR

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58.3%
ODI 10978470

2014 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO A MALFUNCTION WITH THE FRONT PASSENGER SEAT AIRBAG FEATURE. *LD UPDATED 05/1/2017*JS

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1612.9%
ODI 10917553 · 12,575 mi

GENERAL MOTORS NEVER NOTIFIED ME OF A RECALL ON MY 2015 BUICK ENCORE IN SEPT 2016. I FOUND OUT ABOUT THE RECALL BY READING IT IN THE NEWSPAPER. IT INVOLVED THE AIR BAG. I CALLED MY LOCAL DEALER AND THEY MADE THE REPAIR. I CALLED GM AND ASKED WHY THEY DIDN'T NOTIFY ME. THEY HAD NO GOOD ANSWER AS TO WHY. ONE OF THE PEOPLE I TALKED TO SAID THE REASON WAS BECAUSE THE RECALL WAS BEFORE I PURCHASED THE CAR ( I BOUGHT THE CAR IN FEB 2015) THIS MAKES NO SENSE. MY LOCAL DEALER TOLD ME THE RECALL WAS MADE ON 9SEP 2016. THE BUICK WEB SITE HAD ANOT…

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78.9%
ODI 10925516 · 9,557 mi

THE VEHICLE WAS DRIVING DOWN A CITY STREET AT APPROXIMATELY 35 - 40 MPH. THERE WAS A GLANCING SIDE IMPACT TO THE DRIVERS DOOR, AND ALL AIRBAG CURTAINS DEPLOYED. CAUSING BRUISING, BURNS, SPRAIN, AND A CONCUSSION. THE IMPACT TO THE VEHICLE WAS MINIMAL. THE AIRBAG MODULE HAD BEEN FLASHED ALREADY. THE NEW MODULES ARE ON BACK-ORDER AND MAY BE SEVERAL MONTHS/INDEFINITE BEFORE IT CAN BE REPAIRED.

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1314.6%
ODI 11128510 · 95 mi

I HAD JUST LEASED THIS CAR, DROVE LESS THAN 2 MILES FROM HOME WHEN MY BRAKES FAILED. I APPLIED BRAKES TO STOP, BUT THE CAR WOULD NOT STOP, IT SLOWED TO 14 MPH - KEPT MOVING UNTIL I SLAMMED INTO TRUCK APPROX 3-400' AHEAD OF ME, HAD PLENTY OF ROOM TO STOP. PRETENSIONER FAILED - DRIVER SEATBELT COLLAPSED AROUND ME WHILE LOCKED IN PLACE THE SECOND I SLAMMED ON BRAKE. DRIVER SEATBELT WAS ON PASSENGER SIDE - VISA-VERSA - GM REP SAW THE SEATBELTS AT MY HOME - I SHOWED THEM TO HIM. HE TOLD ME WHICH BELT BELONGS ON WHICH SIDE AND I TOLD HIM THEY WERE…

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1013.5%
ODI 11180594 · 8,300 mi

AIRBAGS DID NOT DEPLOY UPON AUTO ACCIDENT. IMPACT AREA WAS FRONT CORNER FENDER ON PASSENGER SIDE. POSSIBLE GAS RELEASED INTO PASSENGER SIDE OF CABIN SMELLED 'ELECTRICAL' AND 'SMOKE' FILLED PASSENGER FOOTBOARD AREA. NO LOSS OF COOLANT FROM CAR TO EXPLAIN SMOKE. AIRBAG WARNING LIGHT REMAINS ON DASHBOARD DISPLAY. CAR WAS TRAVELING AT NORMAL HIGHWAY SPEED 30-35MPH, BRAKES APPLIED, THEN CRASHED INTO A TURNING CAR IN FRONT - TURNING FROM PASSENGER TO DRIVER DIRECTION.

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1011.6%
ODI 11329518 · 3,200 mi

PULLING INTO A PARKING SPOT AND THE CAR TOOK OVER AND WAS SPEEDING AND HIT THE CONCRETE POLE,AIR BAGS WENT OFF THE CAR WAS TOTALED. *TR

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15.3%
ODI 11551560 · 20,000 mi

The contact owned a 2020 Buick Encore. The contact stated while driving approximately 10 MPH and attempting to make a right turn, the vehicle lost power steering and drove straight into a deep ditch. The contact did not recall whether a warning light illuminated. The front driver's side and passenger's side air bags exploded while deploying and propelled fragments that burned the skin near the contact left breast, hit the contact's shoulder and right wrist. The contact's wrist was bleeding. Additionally, there was powder smoke coming out of the…

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111.1%
ODI 11557296

NOTHING AIR BAGS DEPLOYED WAS LEAVING A PARKING LOT STARTED WENT TO DRIVE OFF !! BANG 2000 BOUNDS OF PRESSURE IN MY FACE! MY WHOLE BODY!! IT WAS A RENTAL !! LOOK INTO THIS VECHICAIL !HAIR BURNT! FRIED WIRE SMELL STILL ON MY BURNT JACKET!! LOOK INTO THIS WITH GREAT CONCERN AS IAM REACHING OUT WITH SHOCK AND AWE ABOUT THIS WHOLE SITUATION THAT ACCURED** THERE IS VIDEO OF ACCURANCE IN PARKING LOT * THINK THE OWNER IS GOING TO TRY TO COVER UP WHAT EVER HE CAN , SAYING THAT FOR REASON'S OF MY OWN! PLEASE SOMEONE'S JOB TO INVESTAGTE RIGHT ! BL…

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112.5%
ODI 11520170

None of my air bags went off in my car and my car was totalled. My insurance company has possession of the car now.

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Fuel/Propulsion System
47.7%
ODI 10695143 · 4,000 mi

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED WHILE ACCELERATING FROM A COMPLETE STOP, THERE WAS AN EXCESSIVE REDUCTION IN THE ENGINE POWER AND A WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MANEUVERED CAUTIOUSLY TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DISCOVERED A FAILURE CODE RELATED TO THE FUEL SYSTEM. THE MECHANIC WAS UNABLE TO DETECT THE COMPONENT THAT CONTRIBUTED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE.…

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813.3%
ODI 10779505 · 13,500 mi

THE BUICK ENCORE HAS 15,000 MILES ON IT, THE LAST 2,000 MILES OR SO THE ENGINE HESITATES ANY SPEEDS. IT DOES NOT STALL BUT IT KEEPS HESITATING. THE CAR HAS BEEN TAKEN TO THE DEALERSHIP TWICE, THE PROBLEM HAS NOT BEEN FIXED

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75.6%
ODI 11061068

MY 2015 BUICK ENCORE HAS A TICKING FROM THE FUEL INJECTION. DEFINITELY IRRITATING. UIC DEALER SAID IT'S NOT A PROBLEM. THE NOISE WAS THERE WHEN I BOUGHT IT IN AUGUST, 8, 2017

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1316.5%
ODI 10949570 · 250 mi

THE VEHICLE IS NEW, HAS 250 MILES, WAS PURCHASED FROM PENSKE BUICK IN CERRITOS, CA. SEVERAL MORNINGS IT HAS EITHER FAILED TO START, OR STARTED AND PROMPTLY FAILED, WHEN PUT IN GEAR AND THE ENGINE HAS SHUT OFF. THE VEHICLE ENGINE STOPPED DURING A TURN ONTO A CITY STREET, CAUSING A NEAR COLLISION WITH PARKED CARS. I HAVE TAKEN THE VEHICLE TO PENSKE CERRITOS, CA ON 2-4-17 ALONG WITH A LETTER DETAILING THE SAFETY ISSUES AND NEAR COLLISION.

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89.0%
ODI 11186644 · 9,800 mi

THE 2017 BUICK ENCORE WOULD BLOW OUT A LARGE AMOUNT OF WHITE SMOKE AND DIE IN COLDER WEATHER ANYTIME YOU STEP OFF THE GAS PEDAL. IT DID RE-START, HOWEVER WOULD DIE SEVERAL TIME IMMEDIATELY UNTIL IT STOP SMOKING. ONCE IT HESITATED AT HIGHWAY SPEED WHEN I LET OFF THE GAS DUE TO TRAFFIC AND ALMOST DIED. THE DEALERSHIP STATED THAT THE CAR COMPUTER SHOWED NO PROBLEMS AND NOTHING COULD BE DONE. THEY ADMITTED IT SHOULD HAVE RECORDED THE PROBLEM I HAD, BUT DID NOT. BUT THE COMPUTER WAS STILL TRUSTWORTHY TO ADVISE IF THE CAR HAD A PROBLEM. I HAS TWO NE…

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68.1%
ODI 11100799

EVERY TIME IT RAINS I AM UNABLE TO GET ANY GAS DUE TO WATER SETTING ON THE PORT IN WHICH I PLACE GAS NOZZLE IN TO FILL TANK. VERY NERVOUS ABOUT THE SITUATION DUE TO HOW COSTLY IT COULD BE TO FIX DUE TO SUCH A POOR DESIGN

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1214.0%
ODI 11412754 · 34,000 mi

MY CHECK ENGINE LIGHT CAME ON, AND THE BEHICLE HAS BEEN DRIVING ROUGHER. IT JOLTS FORWARD WHEN YOU TAKE YOUR FOOT OFF THE BRAKE FROM A FULL STOP, MORE THAN NORMAL.

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421.1%
ODI 11588190

Imthe original owner and purchased the car new 4 years ago. At 89,000 miles, the check engine light came on indicating codes for emission controls not working efficiently. Later additional codes indicated problems with the fuel evaporator. The car started having problems every time I filled up the gas tank it would stall, hesitate and have problems starting shortly after the fill up. Problem also occurred if I let the fuel level run down to 1 gallon when the reserve indicator light came on the fuel tank. So now I fill up when I reach a quarter …

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
23.8%
ODI 10550123 · 202 mi

WITH VEHICLE IN DRIVE AND THE BRAKE APPLIED, THE VEHICLE CREEPS FORWARD AND ADDITION BRAKE PRESSURE NEED TO BE APPLIED. THIS CONTINUES UNTIL THE BRAKE PEDAL IS TO THE FLOOR. THE VEHICLE NO LONGER CREPT FORWARD WHEN THE PEDAL WAS TO THE FLOOR. *TR

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58.3%
ODI 10615607 · 4,000 mi

THE VEHICLE WAS PURCHASED NEW IN NOVEMBER 2013. THE VEHICLE HAS BEEN SERVICED AT A LOCAL DEALERSHIP 6 TIMES SINCE THE BEGINNING OF MARCH FOR PROBLEMS WITH THE BRAKES. AT SLOW SPEEDS (BETWEEN 1 AND 25 MPH) WHEN THE BRAKE PEDAL IS DEPRESSED OR RELEASED A WHISTLING, WHIRRING, AND GRINDING SOUND GENERATES FROM THE FRONT OF THE VEHICLE. (THE NOISE STARTED 4 MONTHS AFTER THE PURCHASE OF THE CAR.) THE NOISE IS SO LOUD THAT IS CAN BE HEARD OVER A RADIO SET AT SOUND LEVEL 18 AND DISRUPTS CONVERSATION IN THE VEHICLE BECAUSE OF THE EAR PIERCING NOISE T…

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2016.1%
ODI 10723516 · 87 mi

NEW BUICK 2015 ENCORE 1. APPYING BRAKES WHEN BACKING OUT OF GARAGE CREATES A SHRILL SQUEAL. 2. WHEN SLOWING FOR THE STOP SIGN AT THE END OF THE STREET, APPLYING BRAKES MAKES A MOANING SOUND AND SLIGHT VIBRATION. 3. WHEN I APPLY BRAKES TO SLOW DOWN AT ABOUT 5 MPH SUCH AS STOPPING AT AN INTERSECTION, THE BRAKES 'GRAB' RATHER THAN SLOWING SMOOTHLY. ALL PROBLEMS HAPPEN IN THE MORNING AFTER THE CAR HAS SET OVERNIGHT, AND THEY USUALLY GO AWAY AFTER DRIVING ENOUGH TO USE THE BRAKES A NUMBER OF TIMES. LAST WEEK I DROVE IN A H…

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22.5%
ODI 11015266 · 6,400 mi

CAR PLOWED INTO BROTHERS CARPORT AND TRAILER DOING $9,000 DAMAGE TO HIS PROPERTY, DID $16,000 DAMAGE TO CAR. INSURANCE COMPANY WOULD NOT TOTAL CAR, HAD IT REPAIRED TOOK OVER THREE MONTHS. GOT CAR BACK AND THE SAME DAY, WAS BACKING OUT OF DRIVEWAY AND BRAKES GOT HARD AND WOULD NOT STOP. I KEPT HITTING BRAKES AND FINALLY STOPPED. HAD VEHICLE TOWED INTO DEALERSHIP, ADAMS BUICK, RICHMOND. THEY REPAIRED IT AFTER FEW DAYS THEY CALLED AND I PICKED IT UP. WAS DRIVING HOME GOT ABOUT HALF A MILE BRAKES DID SAME THING. THEY WORKED ON IT AGAIN AND FOUND $…

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89.0%
ODI 11021714 · 1,200 mi

TL* THE CONTACT OWNS A 2017 BUICK ENCORE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BRAKED ON ITS OWN AND THE STABILITY TRACK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (GAINESVILLE BUICK GMC, 2101 NORTH MAIN STREET, GAINESVILLE, FL, [phone removed]) WHERE A ROAD TEST WAS PERFORMED. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ACKNOWLEDGED THAT THERE WAS AN ISSUE THAT NEEDED TO BE INVESTIGATED. THE FAILURE MILEAGE WAS 1,200.

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1114.9%
ODI 11255370 · 10,989 mi

I HAVE COMPLIN TO MY DEALER ABOUT MY CAR EXCELERATING WHEN I HIT THE BRAKES . THEY SAID THEY CAN FIND A PROBLEM , WELL IT HAPPEN AGAIN ON AUGUST 29 2019 AN IT CAUSE A ACCIDENT I WAS DRIVING ON A 6 LANE ROADWAY AROUND 330 IN THE AFTERNOON I WAS IN CRUISE CONTROL AT 45 MPH AN WHEN I WENT TO STOP THE CAR ACCELLERATED . I WAS NOT ABLE TO AVOID THE CAR IN FRONT OF ME

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78.1%
ODI 11194564 · 3,000 mi

TL* THE CONTACT OWNS A 2019 BUICK ENCORE. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT HAD TO PUMP THE BRAKE PEDAL A FEW TIMES FOR IT TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STILLWATER MOTORS (5900 STILLWATER BLVD N, STILLWATER, MN 55082, [phone removed]) ON APRIL 3, 2019 WHERE IT WAS DIAGNOSED THAT A NEW VACUUM PUMP NEEDED TO BE INSTALLED; HOWEVER, THE SAME CODES DID NOT APPEAR THE FOLLOWING DAY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER …

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210.5%
ODI 11561179

I currently own a 2020 Buick Encore since new with only 18,389 miles on it. Recently, I noticed on the Buick Encore that it lacked stopping power. Upon checking the air in the tires for winter I noticed that the rear brake rotors were severely rusted. And then I decided to further inspect the rotor surfaces. I removed the left rear tire and noticed that the back side surface was severely corroded therefore inhibiting the brake pad to stop with it. I remove the right rear tire and found the same condition! As I am retired, and still a ASE and Mi…

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222.2%
ODI 11682080 · 38,000 mi

The contact owns a 2021 Buick Encore. The contact stated that while driving at an undisclosed speed, the brake pedal was firm while depressed. The contact had to slam on the brake pedal to stop the vehicle. The contact stated that the Hill Assist message was displayed. The brake pedal was pumped several times before the brake pedal released. The vehicle was taken to an independent mechanic, who determined that the brake sensor needed to be replaced. The dealer and another dealer, Mangino Chevrolet, INC. (4447 NY-30, Amsterdam, NY 12010); were m…

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00.0%

No examples available for this selection.

Steering
11.9%
ODI 10671754 · 16,948 mi

WAS MAKING A TURN FROM A SIDE STREET AND THE POWER STEERING STOPPED WORKING AND THEN THE ENGINE SHUT OFF. WAS ABLE TO PULL INTO A PARKING SPOT NEAR THE CORNER. THE VEHICLE WOULD NOT RE-START AND HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP UPDATED STEERING WHEEL CODES. *TR

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23.3%
ODI 11450944

Arked my car started back up power steering malfunctioned. Took to dealer they said gears striped on electronic assist. Front axle needs to be replaced a d there are no parts available unknown when any will be. It has been sitting at the dealer since. Lafontaine of highland mi.

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2721.8%
ODI 10764675 · 2,300 mi

DRIVING ABOUT 45-50 MPH AND THE CAR SUDDENLY TURNED OFF. THE STEERING WHEEL BECAME STIFF AND ALL THE ELECTRICAL POWER TURNED OFF, AND THE DASH BOARD SCREEN WAS BLACK. I THEN TURN THE IGNITION KEY OFF AND RESTARTED THE CAR IN THE MIDDLE OF THE MAIN DRIVING ROAD.

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56.3%
ODI 11042674 · 7,650 mi

DRIVING STRAIGHT ON THE HIGHWAY AT A SPEED OF APPROX. 60 MPH. ATTEMPTED TO MOVE FROM RIGHT LANE TO LEFT LANE. THERE WAS NO RESPONSE IN THE STEERING. I IMMEDIATELY RECEIVED A "SERVICE POWER STEERING" WARNING ON THE INSTRUMENT CLUSTER. ALL OTHER CAR FUNCTIONS WERE WORKING AND I WAS ABLE TO SLOW THE VEHICLE AND MANEUVER TO A COMPLETE STOP. CAR WAS TOWED TO DEALERSHIP. INVOICE STATES POWER STEERING-GEAR INTERNAL FAILURE OF P/S MODULE C056D. THE POWER STEERING COLUMN, WITH MODULE WAS REPLACED AND PROGRAMMED. THIS WAS GM PART # 94544335. THERE …

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44.5%
ODI 11076493 · 4,000 mi

CAR WAS PARKED ON LEVEL GROUND OUTSIDE HOME. ATV ACCIDENTALLY RAN INTO REAR BUMPER OF CAR (HAD MOVED APPROXIMATELY 10 FEET). CAR ROLLED AWAY AND ENDED UP ROLLING DOWN A SMALL HILL, JUMPING A DITCH AND RESTING ON ANOTHER HILL. CAR MOVED APPROXIMATELY 300 FEET PRIOR TO COMING TO A STOP. WHEELS WERE NOTED TO BE TURNING AND ROLLING NORMALLY AND CAR HAD MINIMAL RESISTANCE TO MOVING. CAR WAS IN PARK WITH SECURE BREAK WHEN WE ARRIVED AT CAR.

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68.1%
ODI 11322311 · 61,000 mi

SINCE I BOUGHT THIS CAR IN 04/2018 I HAD MANY PROBLEMS PROBLEMS AS THE ENGINE SENSOR HAD TO BE REPLACED, HEADLIGHTS GOING OUT WHEN I WAS DRIVING, THEY COULD NOT REPRODUCE THE PROBLEM AT THE DEALERSHIP , NOW THE BACK WHEEL DRIVER MODULE IS BAD,IT WILL NEED TO BE REPLACED ,AND FINALLY I ALMOST COULD NOT DRIVE IN THE HIGHWAY ON 04/25/2020, I WAS VERY AFRAID THAT I WAS GOING TO BE IN AN ACCIDENT WHEN THE POWER STEERING WHEEL LOCKED, ABS, BRAKE LIGHTS AND TRACTION LIGHT WERE ALL ON IN THE PANEL AND SO A WARNING SIGNAL.THE VEHICLE WAS IN MOTION.I WA…

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22.3%
ODI 11506642 · 45,500 mi

The contact owns a 2019 Buick Encore. The contact stated while driving at approximately 55 MPH, the power steering failed to function as needed. The contact pulled off the roadway into a parking lot, placed the vehicle in park, turned off, and restarted the vehicle. The contact stated that the power steering resumed normal functionality. The contact stated that the power steering warning light was illuminated. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The contact stated that the failu…

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15.3%
ODI 11551560 · 20,000 mi

The contact owned a 2020 Buick Encore. The contact stated while driving approximately 10 MPH and attempting to make a right turn, the vehicle lost power steering and drove straight into a deep ditch. The contact did not recall whether a warning light illuminated. The front driver's side and passenger's side air bags exploded while deploying and propelled fragments that burned the skin near the contact left breast, hit the contact's shoulder and right wrist. The contact's wrist was bleeding. Additionally, there was powder smoke coming out of the…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine16,500–74,000 mi66,790 mi17
ODI 10566380 · 2,030 mi

LEAVING A STOP SIGN ONTO THREE LANE ROAD GOING DOWN A HILL,WHEN THE CAR HAD NO ACCELERATION, I PUT ON FLASHERS AND COASTED TO CURB,HAD TO CALL WRECKER AND BE TOWED TO DEALER,SAID IT WAS A THROTTLE BODY SENSOR,THAT IS SENSITIVE TO COLD WEATHER,2 DEALERS SAID THE SAME THING. NEW PART WAS ORDERED,BUT I DON'T FEEL SAFE IN OUR COLD WEATHER IF THIS HAPPENS ON HIGHWAY AND IT STOPS I AM SO AFRAID I WILL BE RUN OVER BY TRAFFIC MOVING AT THE SPEED LIMIT AND MY ENCORE JUST STOPS. FEEL MY NEW PART IS NOT THE FIX FOR THIS SAFETY ISSUE, THEY SAY THEY CAN'T S…

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ODI 10566897 · 11,540 mi

CAR RAN GREAT THEN I STOPPED AT A STOP LIGHT. WHEN IT TURNED GREEN THE TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON. ENGINE POWER REDUCED CAME ACROSS DASH AND THE CAR FAILED TO ACCELERATE, THE CAR, RADIO AND LIGHTS WERE STILL ON. ALMOST CAUSED 3 DIFFERENT ACCIDENTS TRYING TO GET OUT OF TRAFFIC.SCAN CHECK SYSTEM, P2101, PER DOCUMENT ID:[XXX] DIAGNOSIS WAS TO REPLACE THROTTLE BODY AND PERFORM JDLE RELEARN PROCEDURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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ODI 10573306 · 16,500 mi

I LIVE IN MINNESOTA. ON A -30 DEGREE DAY IN JANUARY I DROVE TO WORK (30 MILES ONE WAY). WHEN I LEFT FOR LUNCH I DROVE ABOUT A QUARTER MILE AND STARTED SMELLING A BURNING SMELL SIMILAR TO WHEN FOLLOWING A VEHICLE THAT IS BURNING OIL. MY CAR WAS NEW SO I DIDN'T THINK IT WAS ME. I WENT ABOUT 2 MILES AND STOPPED FOR A STOP LIGHT AT WHICH POINT MY ENGINE STARTED TO SPUTTER. I PUT THE CAR IN NEUTRAL AND WHEN THE LIGHT TURNED GREEN SHIFTED BACK INTO DRIVE. I MANAGED TO PULL OUT OF TRAFFIC AND WITH BLACK SMOKE COMING OUT OF THE TAILPIPE, THE CAR DIED. …

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Power Train14,500–70,000 mi22,500 mi5
ODI 10641239 · 6,000 mi

PREMIUM TRIM LEVEL HAS FORWARD COLLISION WARNING. ON AT LEAST SIX OCCASIONS BEGINNING NOVEMBER OF LAST YEAR (2013), THE FORWARD COLLISION WARNING HAS COME ON WITH NO VEHICLE IN FRONT FOR HUNDREDS OF FEET AND HAS DISENGAGED THE CRUISE CONTROL, ESSENTIALLY CAUSING THE VEHICLE TO COAST UNTIL THE ACCELERATOR WAS MANUALLY DEPRESSED. FOUR INCIDENTS OCCURRED WHILE TRAVELING ON THE NEW JERSEY TURNPIKE AT 65 TO 68 MPH; ONE INCIDENT OCCURRED ON A LOCAL ROAD AT 45 MPH; AND ONE INCIDENT OCCURRED ON A LOCAL ROAD TRAVELING AT 35 MPH (POLICE PATROLLED AREA, …

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ODI 10643646 · 22,500 mi

IN A LINE OF TRAFFIC GETTING READY TO MAKE A LEFT TURN AND WITHOUT WARNING, THE ENGINE RACED CAUSING THE CAR TO ACCELERATE AND SLAM INTO THE REAR OF ANOTHER CAR CAUSING OVER $5K WORTH OF DAMAGE TO THE ENCORE. THE AIR BAGS DID NOT GO OFF. THE IMPACT WAS SO INTENSE THAT THE REAR GLOVE BOX OPENED TOSSING THE CONTENTS OUT INTO THE TRUNK. *TR

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ODI 10914280 · 14,500 mi

HESITATION WHEN ACCELERATING TO ENTER FREEWAY OR PASS

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Electrical System2,225–19,760 mi9,470 mi6
ODI 10566897 · 11,540 mi

CAR RAN GREAT THEN I STOPPED AT A STOP LIGHT. WHEN IT TURNED GREEN THE TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON. ENGINE POWER REDUCED CAME ACROSS DASH AND THE CAR FAILED TO ACCELERATE, THE CAR, RADIO AND LIGHTS WERE STILL ON. ALMOST CAUSED 3 DIFFERENT ACCIDENTS TRYING TO GET OUT OF TRAFFIC.SCAN CHECK SYSTEM, P2101, PER DOCUMENT ID:[XXX] DIAGNOSIS WAS TO REPLACE THROTTLE BODY AND PERFORM JDLE RELEARN PROCEDURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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ODI 10576467 · 7,400 mi

I WAS DRIVING A BUICK ENCORE, RENTAL CAR, AND AFTER USING THE WIPERS, MY HAND TOUCHED THE IGNITION KEY (BARELY TOUCHED IT) AND THE ENGINE TURNED OFF LEAVING ME WITH NO POWER STEERING OR POWER BRAKES. I MANAGED TO GET TO THE SIDE OF THE ROAD AND PUT IT INTO PARK TO RESTART THE CAR. I RETURNED IT TO THE RENTAL PLACE RIGHT AWAY AND REPORTED THE PROBLEM TO THEM. *TR

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ODI 10626070 · 10 mi

THE INSTRUMENT CLUSTER DOES NOT LIGHT UP ENOUGH ON A SUNNY DAY TO BE ABLE TO CHECK SPEED, FUEL OR THE TEMPERATURE GAUGE. THESE SHOULD BE EASILY READ AT A GLANCE SO AS TO KEEP EYES ON THE ROAD. IT IS IMPOSSIBLE TO DO SO ON THE ENCORE. ON ONE OCCASION, I ACTUALLY HAD TO PULL OFF THE ROAD IN ORDER TO CHECK THE FUEL GAUGE. I HAVE COMPLAINED TO THE DEALER AND ALSO TO BUICK AND THEY TELL ME THAT EVERYTHING IS OPERATING ACCORDING TO SPECIFICATION. THIS IS AN UNSAFE AUTOMOBILE TO NOT BE ABLE TO QUICKLY CHECK SPEED ETC. *TR

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Vehicle Speed Control15,463–54,750 mi36,115 mi6
ODI 10566380 · 2,030 mi

LEAVING A STOP SIGN ONTO THREE LANE ROAD GOING DOWN A HILL,WHEN THE CAR HAD NO ACCELERATION, I PUT ON FLASHERS AND COASTED TO CURB,HAD TO CALL WRECKER AND BE TOWED TO DEALER,SAID IT WAS A THROTTLE BODY SENSOR,THAT IS SENSITIVE TO COLD WEATHER,2 DEALERS SAID THE SAME THING. NEW PART WAS ORDERED,BUT I DON'T FEEL SAFE IN OUR COLD WEATHER IF THIS HAPPENS ON HIGHWAY AND IT STOPS I AM SO AFRAID I WILL BE RUN OVER BY TRAFFIC MOVING AT THE SPEED LIMIT AND MY ENCORE JUST STOPS. FEEL MY NEW PART IS NOT THE FIX FOR THIS SAFETY ISSUE, THEY SAY THEY CAN'T S…

Look up ODI 10566380 at NHTSA ↗

ODI 10566897 · 11,540 mi

CAR RAN GREAT THEN I STOPPED AT A STOP LIGHT. WHEN IT TURNED GREEN THE TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON. ENGINE POWER REDUCED CAME ACROSS DASH AND THE CAR FAILED TO ACCELERATE, THE CAR, RADIO AND LIGHTS WERE STILL ON. ALMOST CAUSED 3 DIFFERENT ACCIDENTS TRYING TO GET OUT OF TRAFFIC.SCAN CHECK SYSTEM, P2101, PER DOCUMENT ID:[XXX] DIAGNOSIS WAS TO REPLACE THROTTLE BODY AND PERFORM JDLE RELEARN PROCEDURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10566897 at NHTSA ↗

ODI 10704562 · 27,230 mi

MY CAR DROVE FINE AND THEN I STOPPED AT A RED LIGHT AT A BUSY INTERSECTION WHEN MY TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON AND THE ENGINE POWER REDUCED CAME ACROSS THE DASHBOARD. THE LIGHTS, WIPERS, RADIO AND ENGINE WAS STILL RUNNING BUT WHEN PRESSING ON THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. I HAD TO WAVE PEOPLE TO GO AROUND ME PUT IT IN PARK AND SHUT IT DOWN FOR 30 SECONDS. WHEN I TURNED IT ON AGAIN I HAD TO PUT IT IN REVERSE AND KEEP PUSHING THE GAS PEDAL TO GET OUT OF THE INTERSECTION THEN I PUT IT IN DRIVE AND JUST KEPT PRESSI…

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Air BagsToo few reports for a range22,802 mi3 (sparse)
ODI 10643646 · 22,500 mi

IN A LINE OF TRAFFIC GETTING READY TO MAKE A LEFT TURN AND WITHOUT WARNING, THE ENGINE RACED CAUSING THE CAR TO ACCELERATE AND SLAM INTO THE REAR OF ANOTHER CAR CAUSING OVER $5K WORTH OF DAMAGE TO THE ENCORE. THE AIR BAGS DID NOT GO OFF. THE IMPACT WAS SO INTENSE THAT THE REAR GLOVE BOX OPENED TOSSING THE CONTENTS OUT INTO THE TRUNK. *TR

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ODI 10899686 · 22,802 mi

PURCHASED A USED 2013 BUICK ENCORE WITH 21,115 MILES. AFTER TWO (2) MONTHS THE PASSENGER AIRBAG LIGHT STARTING SHOWING OFF WHEN MY WIFE WAS SEATED IN THE CAR, SHE WEIGHS 110 LBS. IT WOULD COME ON THEN GO OFF OR NOT COME ON AT ALL. TOOK CAR TO NEARBY DEALERSHIP, THEY STATED "NO PROBLEM, WE CAN ADJUST THE SENSOR ALL THE WAY DOWN TO 85 LBS." ABOUT HALF WAY HOME THE PASSENGER AIRBAG OFF LIGHT CAME BACK ON. AFTER SIX (6) TRIPS BACK TO THE DEALERSHIP, WHICH INCLUDED REPLACING THE SEAT SENSOR AND THE PASSENGER PRESENCE MODULE, THE ASSISTANT SERVICE MA…

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ODI 10968775 · 35,000 mi

TL* THE CONTACT OWNED A 2013 BUICK ENCORE. WHILE THE CONTACT'S WIFE WAS DRIVING 40-50 MPH AND ATTEMPTING TO AVOID A DEER, THE DRIVER LOST CONTROL OF THE VEHICLE. THE VEHICLE BEGAN TO FLIP OVER AND EVENTUALLY LANDED ON THE PASSENGER SIDE. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER AIR BAGS DID NOT DEPLOY. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE DRIVER RECEIVED INJURIES TO THE CHEST AND SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED AND DEEMED TOTALED. T…

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Fuel/Propulsion SystemToo few reports for a range66,790 mi3 (sparse)
ODI 10695143 · 4,000 mi

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED WHILE ACCELERATING FROM A COMPLETE STOP, THERE WAS AN EXCESSIVE REDUCTION IN THE ENGINE POWER AND A WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MANEUVERED CAUTIOUSLY TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DISCOVERED A FAILURE CODE RELATED TO THE FUEL SYSTEM. THE MECHANIC WAS UNABLE TO DETECT THE COMPONENT THAT CONTRIBUTED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE.…

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ODI 11186693 · 70,000 mi

THE ENGINE OIL COOLER IS LEAKING. THE FRONT DRIVER AXLE SHAFT SEAL IS LEAKING. THE CAR IS RUNNING TOO LEAN THE CHECK ENGINE LIGHT IS ON. I REPLACED THE AIR FILTER AND CLEAN FUEL INJECTORS AND THE CAR IS SPUTTERING AND THE CHECK ENGINE LIGHT IS STILL ON. THE CAR SPUTTERS WHEN STATIONARY AS WELL AS MOVING.

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ODI 11205773 · 66,790 mi

CHECK ENGINE LIGHT CAME ON AND THEN STARTED FLASHING WHILE IN MOTION. THE TRACTION LIGHT CAME ON AND OFF REPEATEDLY. THE ENGINE HAD REDUCED POWER AND AT TIMES WOULD ONLY GO 30-35MPH EVEN WITH PEDAL MASHED ALL THE WAY. I TOOK THE VEHICLE TO O'REILLY'S AND THEY CHECKED THE CODES WHICH SHOW CAMSHAFT SENSOR, CRANKSHAFT SENSOR, CYLINDER 2 MISFIRE, TURBO UNDERBOOST CODE AND ABS CODE. SEEMS LIKE A LOT OF ISSUES FOR A VEHICLE WITH ONLY 67,000 MILES.

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TiresToo few reports for a range18,000 mi3 (sparse)
ODI 10610531 · 11,800 mi

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE VEHICLE IS EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE 215/55R18 (NA). THE CONTACT STATED THAT THE REAR TIRES CONTINUOUSLY FLATTENED. AN INDEPENDENT MECHANIC PATCHED UP THE TIRES. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND DOT NUMBER WERE UNAVAILABLE. THE VEHICLE AND TIRE FAILURE MILEAGES WERE 11,800. UPDATED 8/22/14*CN

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ODI 10678822 · 21,693 mi

CONTINENTAL PRO CONTACT 215/55/18 UNKNOWN DAMAGE ACCORDING TO DEALERSHIP. 2ND OCCURRENCE WITHIN 2 MONTHS. TIRE UNABLE TO BE REPAIRED. DEALERSHIP UNABLE TO FIND CAUSE. LEASING BUICK ENCORE 2013. *TR

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ODI 10934980 · 18,000 mi

TL* THE CONTACT OWNS A 2012 (NA) BUICK ENCORE EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: P215/55/R18 (NA). THE CONTACT STATED THAT TWO OF THE FOUR TIRES CONTINUED TO LOSE AIR PRESSURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE TIRES WERE ROTATED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 18,000. THE VIN AND DOT NUMBER WERE NOT AVAILABLE. *TR

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 25 reports

2021: 4 complaints · 2022: 5 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2021014
2022035
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2021900
2022800

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEnginePower TrainElectrical SystemVehicle Speed ControlAir BagsFuel/Propulsion SystemSeat BeltsTires
Engine—
2
ODI 11154446 · 108,000 mi

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL FAILURES. ONE SIDE OF THE VEHICLE WAS ABLE TO BE HEATED THROUGH THE VENTS WHILE THE OTHER SIDE WAS NOT ABLE. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRICAL FAILURE WAS CONFIRMED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING THE JERKING AND HEATING FAILURE. THE FAILURE MILEAGE WAS 108,000.

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ODI 11186693 · 70,000 mi

THE ENGINE OIL COOLER IS LEAKING. THE FRONT DRIVER AXLE SHAFT SEAL IS LEAKING. THE CAR IS RUNNING TOO LEAN THE CHECK ENGINE LIGHT IS ON. I REPLACED THE AIR FILTER AND CLEAN FUEL INJECTORS AND THE CAR IS SPUTTERING AND THE CHECK ENGINE LIGHT IS STILL ON. THE CAR SPUTTERS WHEN STATIONARY AS WELL AS MOVING.

Look up ODI 11186693 at NHTSA ↗

2
ODI 10566897 · 11,540 mi

CAR RAN GREAT THEN I STOPPED AT A STOP LIGHT. WHEN IT TURNED GREEN THE TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON. ENGINE POWER REDUCED CAME ACROSS DASH AND THE CAR FAILED TO ACCELERATE, THE CAR, RADIO AND LIGHTS WERE STILL ON. ALMOST CAUSED 3 DIFFERENT ACCIDENTS TRYING TO GET OUT OF TRAFFIC.SCAN CHECK SYSTEM, P2101, PER DOCUMENT ID:[XXX] DIAGNOSIS WAS TO REPLACE THROTTLE BODY AND PERFORM JDLE RELEARN PROCEDURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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ODI 11154446 · 108,000 mi

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL FAILURES. ONE SIDE OF THE VEHICLE WAS ABLE TO BE HEATED THROUGH THE VENTS WHILE THE OTHER SIDE WAS NOT ABLE. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRICAL FAILURE WAS CONFIRMED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING THE JERKING AND HEATING FAILURE. THE FAILURE MILEAGE WAS 108,000.

Look up ODI 11154446 at NHTSA ↗

4
ODI 10566380 · 2,030 mi

LEAVING A STOP SIGN ONTO THREE LANE ROAD GOING DOWN A HILL,WHEN THE CAR HAD NO ACCELERATION, I PUT ON FLASHERS AND COASTED TO CURB,HAD TO CALL WRECKER AND BE TOWED TO DEALER,SAID IT WAS A THROTTLE BODY SENSOR,THAT IS SENSITIVE TO COLD WEATHER,2 DEALERS SAID THE SAME THING. NEW PART WAS ORDERED,BUT I DON'T FEEL SAFE IN OUR COLD WEATHER IF THIS HAPPENS ON HIGHWAY AND IT STOPS I AM SO AFRAID I WILL BE RUN OVER BY TRAFFIC MOVING AT THE SPEED LIMIT AND MY ENCORE JUST STOPS. FEEL MY NEW PART IS NOT THE FIX FOR THIS SAFETY ISSUE, THEY SAY THEY CAN'T S…

Look up ODI 10566380 at NHTSA ↗

ODI 10566897 · 11,540 mi

CAR RAN GREAT THEN I STOPPED AT A STOP LIGHT. WHEN IT TURNED GREEN THE TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON. ENGINE POWER REDUCED CAME ACROSS DASH AND THE CAR FAILED TO ACCELERATE, THE CAR, RADIO AND LIGHTS WERE STILL ON. ALMOST CAUSED 3 DIFFERENT ACCIDENTS TRYING TO GET OUT OF TRAFFIC.SCAN CHECK SYSTEM, P2101, PER DOCUMENT ID:[XXX] DIAGNOSIS WAS TO REPLACE THROTTLE BODY AND PERFORM JDLE RELEARN PROCEDURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10566897 at NHTSA ↗

ODI 10704562 · 27,230 mi

MY CAR DROVE FINE AND THEN I STOPPED AT A RED LIGHT AT A BUSY INTERSECTION WHEN MY TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON AND THE ENGINE POWER REDUCED CAME ACROSS THE DASHBOARD. THE LIGHTS, WIPERS, RADIO AND ENGINE WAS STILL RUNNING BUT WHEN PRESSING ON THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. I HAD TO WAVE PEOPLE TO GO AROUND ME PUT IT IN PARK AND SHUT IT DOWN FOR 30 SECONDS. WHEN I TURNED IT ON AGAIN I HAD TO PUT IT IN REVERSE AND KEEP PUSHING THE GAS PEDAL TO GET OUT OF THE INTERSECTION THEN I PUT IT IN DRIVE AND JUST KEPT PRESSI…

Look up ODI 10704562 at NHTSA ↗

0
3
ODI 11186693 · 70,000 mi

THE ENGINE OIL COOLER IS LEAKING. THE FRONT DRIVER AXLE SHAFT SEAL IS LEAKING. THE CAR IS RUNNING TOO LEAN THE CHECK ENGINE LIGHT IS ON. I REPLACED THE AIR FILTER AND CLEAN FUEL INJECTORS AND THE CAR IS SPUTTERING AND THE CHECK ENGINE LIGHT IS STILL ON. THE CAR SPUTTERS WHEN STATIONARY AS WELL AS MOVING.

Look up ODI 11186693 at NHTSA ↗

ODI 11205773 · 66,790 mi

CHECK ENGINE LIGHT CAME ON AND THEN STARTED FLASHING WHILE IN MOTION. THE TRACTION LIGHT CAME ON AND OFF REPEATEDLY. THE ENGINE HAD REDUCED POWER AND AT TIMES WOULD ONLY GO 30-35MPH EVEN WITH PEDAL MASHED ALL THE WAY. I TOOK THE VEHICLE TO O'REILLY'S AND THEY CHECKED THE CODES WHICH SHOW CAMSHAFT SENSOR, CRANKSHAFT SENSOR, CYLINDER 2 MISFIRE, TURBO UNDERBOOST CODE AND ABS CODE. SEEMS LIKE A LOT OF ISSUES FOR A VEHICLE WITH ONLY 67,000 MILES.

Look up ODI 11205773 at NHTSA ↗

ODI 11532722

The check engine light came and took the car to O'Reillys and was informed it had low turbo boost code took car to the dealership and they indeed confirmed that was the issue and that it would be over $3000.00 to fix!!! I bought this car 4 months ago and this seems to be an issue with a few other owners as well Buick needs to recall this part!!! If not fixed it may cause deceleration or overheat and start to burn into the manifold of the exhaust. No other parties have looked at the car except the dealership. only lamp that came on was the chec…

Look up ODI 11532722 at NHTSA ↗

00
Power Train
2
ODI 11154446 · 108,000 mi

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL FAILURES. ONE SIDE OF THE VEHICLE WAS ABLE TO BE HEATED THROUGH THE VENTS WHILE THE OTHER SIDE WAS NOT ABLE. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRICAL FAILURE WAS CONFIRMED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING THE JERKING AND HEATING FAILURE. THE FAILURE MILEAGE WAS 108,000.

Look up ODI 11154446 at NHTSA ↗

ODI 11186693 · 70,000 mi

THE ENGINE OIL COOLER IS LEAKING. THE FRONT DRIVER AXLE SHAFT SEAL IS LEAKING. THE CAR IS RUNNING TOO LEAN THE CHECK ENGINE LIGHT IS ON. I REPLACED THE AIR FILTER AND CLEAN FUEL INJECTORS AND THE CAR IS SPUTTERING AND THE CHECK ENGINE LIGHT IS STILL ON. THE CAR SPUTTERS WHEN STATIONARY AS WELL AS MOVING.

Look up ODI 11186693 at NHTSA ↗

—
2
ODI 10643646 · 22,500 mi

IN A LINE OF TRAFFIC GETTING READY TO MAKE A LEFT TURN AND WITHOUT WARNING, THE ENGINE RACED CAUSING THE CAR TO ACCELERATE AND SLAM INTO THE REAR OF ANOTHER CAR CAUSING OVER $5K WORTH OF DAMAGE TO THE ENCORE. THE AIR BAGS DID NOT GO OFF. THE IMPACT WAS SO INTENSE THAT THE REAR GLOVE BOX OPENED TOSSING THE CONTENTS OUT INTO THE TRUNK. *TR

Look up ODI 10643646 at NHTSA ↗

ODI 11154446 · 108,000 mi

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL FAILURES. ONE SIDE OF THE VEHICLE WAS ABLE TO BE HEATED THROUGH THE VENTS WHILE THE OTHER SIDE WAS NOT ABLE. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRICAL FAILURE WAS CONFIRMED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING THE JERKING AND HEATING FAILURE. THE FAILURE MILEAGE WAS 108,000.

Look up ODI 11154446 at NHTSA ↗

0
1
ODI 10643646 · 22,500 mi

IN A LINE OF TRAFFIC GETTING READY TO MAKE A LEFT TURN AND WITHOUT WARNING, THE ENGINE RACED CAUSING THE CAR TO ACCELERATE AND SLAM INTO THE REAR OF ANOTHER CAR CAUSING OVER $5K WORTH OF DAMAGE TO THE ENCORE. THE AIR BAGS DID NOT GO OFF. THE IMPACT WAS SO INTENSE THAT THE REAR GLOVE BOX OPENED TOSSING THE CONTENTS OUT INTO THE TRUNK. *TR

Look up ODI 10643646 at NHTSA ↗

1
ODI 11186693 · 70,000 mi

THE ENGINE OIL COOLER IS LEAKING. THE FRONT DRIVER AXLE SHAFT SEAL IS LEAKING. THE CAR IS RUNNING TOO LEAN THE CHECK ENGINE LIGHT IS ON. I REPLACED THE AIR FILTER AND CLEAN FUEL INJECTORS AND THE CAR IS SPUTTERING AND THE CHECK ENGINE LIGHT IS STILL ON. THE CAR SPUTTERS WHEN STATIONARY AS WELL AS MOVING.

Look up ODI 11186693 at NHTSA ↗

00
Electrical System
2
ODI 10566897 · 11,540 mi

CAR RAN GREAT THEN I STOPPED AT A STOP LIGHT. WHEN IT TURNED GREEN THE TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON. ENGINE POWER REDUCED CAME ACROSS DASH AND THE CAR FAILED TO ACCELERATE, THE CAR, RADIO AND LIGHTS WERE STILL ON. ALMOST CAUSED 3 DIFFERENT ACCIDENTS TRYING TO GET OUT OF TRAFFIC.SCAN CHECK SYSTEM, P2101, PER DOCUMENT ID:[XXX] DIAGNOSIS WAS TO REPLACE THROTTLE BODY AND PERFORM JDLE RELEARN PROCEDURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10566897 at NHTSA ↗

ODI 11154446 · 108,000 mi

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL FAILURES. ONE SIDE OF THE VEHICLE WAS ABLE TO BE HEATED THROUGH THE VENTS WHILE THE OTHER SIDE WAS NOT ABLE. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRICAL FAILURE WAS CONFIRMED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING THE JERKING AND HEATING FAILURE. THE FAILURE MILEAGE WAS 108,000.

Look up ODI 11154446 at NHTSA ↗

2
ODI 10643646 · 22,500 mi

IN A LINE OF TRAFFIC GETTING READY TO MAKE A LEFT TURN AND WITHOUT WARNING, THE ENGINE RACED CAUSING THE CAR TO ACCELERATE AND SLAM INTO THE REAR OF ANOTHER CAR CAUSING OVER $5K WORTH OF DAMAGE TO THE ENCORE. THE AIR BAGS DID NOT GO OFF. THE IMPACT WAS SO INTENSE THAT THE REAR GLOVE BOX OPENED TOSSING THE CONTENTS OUT INTO THE TRUNK. *TR

Look up ODI 10643646 at NHTSA ↗

ODI 11154446 · 108,000 mi

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL FAILURES. ONE SIDE OF THE VEHICLE WAS ABLE TO BE HEATED THROUGH THE VENTS WHILE THE OTHER SIDE WAS NOT ABLE. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRICAL FAILURE WAS CONFIRMED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING THE JERKING AND HEATING FAILURE. THE FAILURE MILEAGE WAS 108,000.

Look up ODI 11154446 at NHTSA ↗

—
1
ODI 10566897 · 11,540 mi

CAR RAN GREAT THEN I STOPPED AT A STOP LIGHT. WHEN IT TURNED GREEN THE TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON. ENGINE POWER REDUCED CAME ACROSS DASH AND THE CAR FAILED TO ACCELERATE, THE CAR, RADIO AND LIGHTS WERE STILL ON. ALMOST CAUSED 3 DIFFERENT ACCIDENTS TRYING TO GET OUT OF TRAFFIC.SCAN CHECK SYSTEM, P2101, PER DOCUMENT ID:[XXX] DIAGNOSIS WAS TO REPLACE THROTTLE BODY AND PERFORM JDLE RELEARN PROCEDURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10566897 at NHTSA ↗

1
ODI 10643646 · 22,500 mi

IN A LINE OF TRAFFIC GETTING READY TO MAKE A LEFT TURN AND WITHOUT WARNING, THE ENGINE RACED CAUSING THE CAR TO ACCELERATE AND SLAM INTO THE REAR OF ANOTHER CAR CAUSING OVER $5K WORTH OF DAMAGE TO THE ENCORE. THE AIR BAGS DID NOT GO OFF. THE IMPACT WAS SO INTENSE THAT THE REAR GLOVE BOX OPENED TOSSING THE CONTENTS OUT INTO THE TRUNK. *TR

Look up ODI 10643646 at NHTSA ↗

000
Vehicle Speed Control
4
ODI 10566380 · 2,030 mi

LEAVING A STOP SIGN ONTO THREE LANE ROAD GOING DOWN A HILL,WHEN THE CAR HAD NO ACCELERATION, I PUT ON FLASHERS AND COASTED TO CURB,HAD TO CALL WRECKER AND BE TOWED TO DEALER,SAID IT WAS A THROTTLE BODY SENSOR,THAT IS SENSITIVE TO COLD WEATHER,2 DEALERS SAID THE SAME THING. NEW PART WAS ORDERED,BUT I DON'T FEEL SAFE IN OUR COLD WEATHER IF THIS HAPPENS ON HIGHWAY AND IT STOPS I AM SO AFRAID I WILL BE RUN OVER BY TRAFFIC MOVING AT THE SPEED LIMIT AND MY ENCORE JUST STOPS. FEEL MY NEW PART IS NOT THE FIX FOR THIS SAFETY ISSUE, THEY SAY THEY CAN'T S…

Look up ODI 10566380 at NHTSA ↗

ODI 10566897 · 11,540 mi

CAR RAN GREAT THEN I STOPPED AT A STOP LIGHT. WHEN IT TURNED GREEN THE TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON. ENGINE POWER REDUCED CAME ACROSS DASH AND THE CAR FAILED TO ACCELERATE, THE CAR, RADIO AND LIGHTS WERE STILL ON. ALMOST CAUSED 3 DIFFERENT ACCIDENTS TRYING TO GET OUT OF TRAFFIC.SCAN CHECK SYSTEM, P2101, PER DOCUMENT ID:[XXX] DIAGNOSIS WAS TO REPLACE THROTTLE BODY AND PERFORM JDLE RELEARN PROCEDURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10566897 at NHTSA ↗

ODI 10704562 · 27,230 mi

MY CAR DROVE FINE AND THEN I STOPPED AT A RED LIGHT AT A BUSY INTERSECTION WHEN MY TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON AND THE ENGINE POWER REDUCED CAME ACROSS THE DASHBOARD. THE LIGHTS, WIPERS, RADIO AND ENGINE WAS STILL RUNNING BUT WHEN PRESSING ON THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. I HAD TO WAVE PEOPLE TO GO AROUND ME PUT IT IN PARK AND SHUT IT DOWN FOR 30 SECONDS. WHEN I TURNED IT ON AGAIN I HAD TO PUT IT IN REVERSE AND KEEP PUSHING THE GAS PEDAL TO GET OUT OF THE INTERSECTION THEN I PUT IT IN DRIVE AND JUST KEPT PRESSI…

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0
1
ODI 10566897 · 11,540 mi

CAR RAN GREAT THEN I STOPPED AT A STOP LIGHT. WHEN IT TURNED GREEN THE TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON. ENGINE POWER REDUCED CAME ACROSS DASH AND THE CAR FAILED TO ACCELERATE, THE CAR, RADIO AND LIGHTS WERE STILL ON. ALMOST CAUSED 3 DIFFERENT ACCIDENTS TRYING TO GET OUT OF TRAFFIC.SCAN CHECK SYSTEM, P2101, PER DOCUMENT ID:[XXX] DIAGNOSIS WAS TO REPLACE THROTTLE BODY AND PERFORM JDLE RELEARN PROCEDURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10566897 at NHTSA ↗

—0000
Air Bags0
1
ODI 10643646 · 22,500 mi

IN A LINE OF TRAFFIC GETTING READY TO MAKE A LEFT TURN AND WITHOUT WARNING, THE ENGINE RACED CAUSING THE CAR TO ACCELERATE AND SLAM INTO THE REAR OF ANOTHER CAR CAUSING OVER $5K WORTH OF DAMAGE TO THE ENCORE. THE AIR BAGS DID NOT GO OFF. THE IMPACT WAS SO INTENSE THAT THE REAR GLOVE BOX OPENED TOSSING THE CONTENTS OUT INTO THE TRUNK. *TR

Look up ODI 10643646 at NHTSA ↗

1
ODI 10643646 · 22,500 mi

IN A LINE OF TRAFFIC GETTING READY TO MAKE A LEFT TURN AND WITHOUT WARNING, THE ENGINE RACED CAUSING THE CAR TO ACCELERATE AND SLAM INTO THE REAR OF ANOTHER CAR CAUSING OVER $5K WORTH OF DAMAGE TO THE ENCORE. THE AIR BAGS DID NOT GO OFF. THE IMPACT WAS SO INTENSE THAT THE REAR GLOVE BOX OPENED TOSSING THE CONTENTS OUT INTO THE TRUNK. *TR

Look up ODI 10643646 at NHTSA ↗

0—000
Fuel/Propulsion System
3
ODI 11186693 · 70,000 mi

THE ENGINE OIL COOLER IS LEAKING. THE FRONT DRIVER AXLE SHAFT SEAL IS LEAKING. THE CAR IS RUNNING TOO LEAN THE CHECK ENGINE LIGHT IS ON. I REPLACED THE AIR FILTER AND CLEAN FUEL INJECTORS AND THE CAR IS SPUTTERING AND THE CHECK ENGINE LIGHT IS STILL ON. THE CAR SPUTTERS WHEN STATIONARY AS WELL AS MOVING.

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ODI 11205773 · 66,790 mi

CHECK ENGINE LIGHT CAME ON AND THEN STARTED FLASHING WHILE IN MOTION. THE TRACTION LIGHT CAME ON AND OFF REPEATEDLY. THE ENGINE HAD REDUCED POWER AND AT TIMES WOULD ONLY GO 30-35MPH EVEN WITH PEDAL MASHED ALL THE WAY. I TOOK THE VEHICLE TO O'REILLY'S AND THEY CHECKED THE CODES WHICH SHOW CAMSHAFT SENSOR, CRANKSHAFT SENSOR, CYLINDER 2 MISFIRE, TURBO UNDERBOOST CODE AND ABS CODE. SEEMS LIKE A LOT OF ISSUES FOR A VEHICLE WITH ONLY 67,000 MILES.

Look up ODI 11205773 at NHTSA ↗

ODI 11532722

The check engine light came and took the car to O'Reillys and was informed it had low turbo boost code took car to the dealership and they indeed confirmed that was the issue and that it would be over $3000.00 to fix!!! I bought this car 4 months ago and this seems to be an issue with a few other owners as well Buick needs to recall this part!!! If not fixed it may cause deceleration or overheat and start to burn into the manifold of the exhaust. No other parties have looked at the car except the dealership. only lamp that came on was the chec…

Look up ODI 11532722 at NHTSA ↗

1
ODI 11186693 · 70,000 mi

THE ENGINE OIL COOLER IS LEAKING. THE FRONT DRIVER AXLE SHAFT SEAL IS LEAKING. THE CAR IS RUNNING TOO LEAN THE CHECK ENGINE LIGHT IS ON. I REPLACED THE AIR FILTER AND CLEAN FUEL INJECTORS AND THE CAR IS SPUTTERING AND THE CHECK ENGINE LIGHT IS STILL ON. THE CAR SPUTTERS WHEN STATIONARY AS WELL AS MOVING.

Look up ODI 11186693 at NHTSA ↗

000—00
Seat Belts000000—0
Tires0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

16 mentions · 30.8% of complaints

Median mileage: 68,395 mi (12 usable records).

ODI 10566897 · 11,540 mi

CAR RAN GREAT THEN I STOPPED AT A STOP LIGHT. WHEN IT TURNED GREEN THE TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON. ENGINE POWER REDUCED CAME ACROSS DASH AND THE CAR FAILED TO ACCELERATE, THE CAR, RADIO AND LIGHTS WERE STILL ON. ALMOST CAUSED 3 DIFFERENT ACCIDENTS TRYING TO GET OUT OF TRAFFIC.SCAN CHECK SYSTEM, P2101, PER DOCUMENT ID:[XXX] DIAGNOSIS WAS TO REPLACE THROTTLE BODY AND PERFORM JDLE RELEARN PROCEDURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10566897 at NHTSA ↗

ODI 10695143 · 4,000 mi

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED WHILE ACCELERATING FROM A COMPLETE STOP, THERE WAS AN EXCESSIVE REDUCTION IN THE ENGINE POWER AND A WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MANEUVERED CAUTIOUSLY TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DISCOVERED A FAILURE CODE RELATED TO THE FUEL SYSTEM. THE MECHANIC WAS UNABLE TO DETECT THE COMPONENT THAT CONTRIBUTED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE.…

Look up ODI 10695143 at NHTSA ↗

ODI 10704562 · 27,230 mi

MY CAR DROVE FINE AND THEN I STOPPED AT A RED LIGHT AT A BUSY INTERSECTION WHEN MY TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON AND THE ENGINE POWER REDUCED CAME ACROSS THE DASHBOARD. THE LIGHTS, WIPERS, RADIO AND ENGINE WAS STILL RUNNING BUT WHEN PRESSING ON THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. I HAD TO WAVE PEOPLE TO GO AROUND ME PUT IT IN PARK AND SHUT IT DOWN FOR 30 SECONDS. WHEN I TURNED IT ON AGAIN I HAD TO PUT IT IN REVERSE AND KEEP PUSHING THE GAS PEDAL TO GET OUT OF THE INTERSECTION THEN I PUT IT IN DRIVE AND JUST KEPT PRESSI…

Look up ODI 10704562 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

4 mentions · 7.7% of complaints

Median mileage: 12,362 mi (4 usable records).

ODI 10587368 · 7,776 mi

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT AFTER DRIVING IN REVERSE, SHE SHIFTED INTO DRIVE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 7,776. ...UPDATED 06/25/14 *BF UPDATED 06/30/2014 *JS

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ODI 10637180 · 7,561 mi

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE DECELERATED AND STALLED. THE "REDUCED ENGINE POWER" WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE THROTTLE COLLAR, WHICH CONTROLLED ALL THE FUEL THAT FEEDS TO THE ENGINE, WAS DEFECTIVE. THE THROTTLE COLLAR WAS REPLACED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 7,561.

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ODI 10671754 · 16,948 mi

WAS MAKING A TURN FROM A SIDE STREET AND THE POWER STEERING STOPPED WORKING AND THEN THE ENGINE SHUT OFF. WAS ABLE TO PULL INTO A PARKING SPOT NEAR THE CORNER. THE VEHICLE WOULD NOT RE-START AND HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP UPDATED STEERING WHEEL CODES. *TR

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

2 mentions · 3.8% of complaints

Median mileage: 12,174 mi (2 usable records).

ODI 10576467 · 7,400 mi

I WAS DRIVING A BUICK ENCORE, RENTAL CAR, AND AFTER USING THE WIPERS, MY HAND TOUCHED THE IGNITION KEY (BARELY TOUCHED IT) AND THE ENGINE TURNED OFF LEAVING ME WITH NO POWER STEERING OR POWER BRAKES. I MANAGED TO GET TO THE SIDE OF THE ROAD AND PUT IT INTO PARK TO RESTART THE CAR. I RETURNED IT TO THE RENTAL PLACE RIGHT AWAY AND REPORTED THE PROBLEM TO THEM. *TR

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ODI 10671754 · 16,948 mi

WAS MAKING A TURN FROM A SIDE STREET AND THE POWER STEERING STOPPED WORKING AND THEN THE ENGINE SHUT OFF. WAS ABLE TO PULL INTO A PARKING SPOT NEAR THE CORNER. THE VEHICLE WOULD NOT RE-START AND HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP UPDATED STEERING WHEEL CODES. *TR

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

1 mentions · 1.9% of complaints

Median mileage: 202 mi (1 usable records).

ODI 10550123 · 202 mi

WITH VEHICLE IN DRIVE AND THE BRAKE APPLIED, THE VEHICLE CREEPS FORWARD AND ADDITION BRAKE PRESSURE NEED TO BE APPLIED. THIS CONTINUES UNTIL THE BRAKE PEDAL IS TO THE FLOOR. THE VEHICLE NO LONGER CREPT FORWARD WHEN THE PEDAL WAS TO THE FLOOR. *TR

Look up ODI 10550123 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

1 mentions · 1.9% of complaints

Median mileage: 108,000 mi (1 usable records).

ODI 11154446 · 108,000 mi

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL FAILURES. ONE SIDE OF THE VEHICLE WAS ABLE TO BE HEATED THROUGH THE VENTS WHILE THE OTHER SIDE WAS NOT ABLE. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRICAL FAILURE WAS CONFIRMED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING THE JERKING AND HEATING FAILURE. THE FAILURE MILEAGE WAS 108,000.

Look up ODI 11154446 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Oil consumption or dilution

1 mentions · 1.9% of complaints

Median mileage: 16,500 mi (1 usable records).

ODI 10573306 · 16,500 mi

I LIVE IN MINNESOTA. ON A -30 DEGREE DAY IN JANUARY I DROVE TO WORK (30 MILES ONE WAY). WHEN I LEFT FOR LUNCH I DROVE ABOUT A QUARTER MILE AND STARTED SMELLING A BURNING SMELL SIMILAR TO WHEN FOLLOWING A VEHICLE THAT IS BURNING OIL. MY CAR WAS NEW SO I DIDN'T THINK IT WAS ME. I WENT ABOUT 2 MILES AND STOPPED FOR A STOP LIGHT AT WHICH POINT MY ENGINE STARTED TO SPUTTER. I PUT THE CAR IN NEUTRAL AND WHEN THE LIGHT TURNED GREEN SHIFTED BACK INTO DRIVE. I MANAGED TO PULL OUT OF TRAFFIC AND WITH BLACK SMOKE COMING OUT OF THE TAILPIPE, THE CAR DIED. …

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b