Auto Recall Watch
U.S. public vehicle records

2005 Buick LACROSSE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

315 owner complaints analyzed

4 distinct recall campaigns

64,511 mi median reported failure mileage

Scope: 2005 model year. Data updated: . 224 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Exterior Lighting is the most frequently named component, appearing in 74 of 315 complaints (23.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior5417.1%
Electrical and battery issues4213.3%
Braking behavior3511.1%
Engine operation185.7%
Transmission and shifting92.9%
Fuel system concerns20.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Exterior Lighting
74
Electrical System
69
Steering
48
Air Bags
27
Service Brakes
13
Power Train
12
Suspension
11
Exterior Lighting:Headlights
8
Component breakdown data
CategoryCount
Exterior Lighting74
Electrical System69
Steering48
Air Bags27
Service Brakes13
Power Train12
Suspension11
Exterior Lighting:Headlights8

Exterior Lighting: 74; Electrical System: 69; Steering: 48; Air Bags: 27; Service Brakes: 13; Power Train: 12; Suspension: 11; Exterior Lighting:Headlights: 8

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
53
25,000 to 49,999
37
50,000 to 74,999
41
75,000 to 99,999
31
100,000 to 149,999
46
150,000 and above
16
Reported problems by failure mileage data
CategoryCount
Under 25,00053
25,000 to 49,99937
50,000 to 74,99941
75,000 to 99,99931
100,000 to 149,99946
150,000 and above16

Under 25,000: 53; 25,000 to 49,999: 37; 50,000 to 74,999: 41; 75,000 to 99,999: 31; 100,000 to 149,999: 46; 150,000 and above: 16

Under 25,000 miles has the most reports with usable mileage (53). 91 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2004
1
2005
29
2006
16
2007
11
2008
10
2009
16
2010
21
2011
10
2012
7
2013
11
2014
61
2015
46
2016
45
2017
11
2018
7
2019
5
2020
3
2021
1
2022
1
2023
1
2026
2
Complaints over time data
CategoryCount
20041
200529
200616
200711
200810
200916
201021
201110
20127
201311
201461
201546
201645
201711
20187
20195
20203
20211
20221
20231
20262

2004: 1; 2005: 29; 2006: 16; 2007: 11; 2008: 10; 2009: 16; 2010: 21; 2011: 10; 2012: 7; 2013: 11; 2014: 61; 2015: 46; 2016: 45; 2017: 11; 2018: 7; 2019: 5; 2020: 3; 2021: 1; 2022: 1; 2023: 1; 2026: 2

Pattern summary

Exterior Lighting leads the component reports. Steering behavior appears in 54 complaint narratives. Electrical and battery issues appears in 42 complaint narratives. Braking behavior appears in 35 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10101333 · 2004-12-21 (December 21, 2004)

THE RIGHT AND LEFT EXTERIOR MIRRORS EXPERIENCE A REFLECTION THAT IS VERTICALLY GOING THROUGH THEM. HOWEVER, IT DISAPPEARS WHILE DRIVING. ALSO, THERE IS A HORIZONTAL CHROME STRIP THAT GOES THROUGH THE INTERIOR MIRROR WHICH IS VERY DISTRACTING. *AL THE CONSUMER STATED THAT THERE WAS A REFLECTION AT THE TOP OF THE FRONT WINDSHIELD. ALL REFLECTIONS WERE CAUSED BY THE CHROME STRIP ON THE DASHBOARD. *TC

Owner-reported narrative. Look up ODI 10101333 at NHTSA ↗

Owner report 10106782 · 2005-01-04 (January 4, 2005)

WHILE DRIVING APPROXIMATELY 35 MPH THE ENTIRE DASHBOARD, SPEEDOMETER/FUEL GAUGE, AND ODOMETER FAILED TO ILLUMINATE. CONSUMER WAS UNABLE TO SEE HOW FAST HE WAS DRIVING. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

Owner-reported narrative. Look up ODI 10106782 at NHTSA ↗

Owner report 10111291 · 2005-03-08 (March 8, 2005)

WHEN ENGAGING THE CRUISE CONTROL AT 55 - 60 MPH, SUDDENLY THE CRUISE CONTROL DISENGAGED WITHOUT APPLYING THE BRAKES.*AK THE CRUISE CONTROL SHUTS DOWN AFTER 60 SECONDS. *TC

Owner-reported narrative. 1,000 miles reported. Look up ODI 10111291 at NHTSA ↗

Owner report 10114350 · 2005-03-19 (March 19, 2005)

REFLECTION OF CROME TRIM AND SUN REFLECTION OFF SILVER TRIM ON FRONT DASHBOARD REFLECTS ON DRIVER AND PASS. FRONT DOOR AND INTERFERES WITH EXTERIOR MIRRORS.*AK

Owner-reported narrative. 58 miles reported. Look up ODI 10114350 at NHTSA ↗

Owner report 10114934 · 2005-03-08 (March 8, 2005)

WHEN ENGAGING THE CRUISE CONTROL AT 55 - 60 MPH, SUDDENLY THE CRUISE CONTROL DISENGAGED WITHOUT APPLYING THE BRAKES. *JB *NM

Owner-reported narrative. 1,000 miles reported. Look up ODI 10114934 at NHTSA ↗

Owner report 10115887 · 2005-05-06 (May 6, 2005)

THE AIR BAG SENSOR FOR THE PASSENGER SIDE FRONT IS SHOWING, AIR BAG OFF. PASSENGER WEIGHS 90 LBS, AND THE SENSOR STILL READS THE SAME. THIS MEANS THAT FRONT PASSENGER DOES NOT HAVE AN AIR BAG. MANUFACTURER STATED THEY WILL TRY TO FIGURE OUT WHAT WAS GOING ON.*AK GENERAL MOTORS HAS AGREED TO REPURCHASE THE VEHICLE. *BF *NM

Owner-reported narrative. 200 miles reported. Look up ODI 10115887 at NHTSA ↗

Owner report 10117063 · 2005-04-25 (April 25, 2005)

CONSUMER NOTICED A SOFT SPOT LOCATED ON THE VEHICLE TRUNK LID. TOOK VEHICLE TO THE DEALER. THE DEALER TOOK CONSUMER TO INSPECT SEVERAL OTHER VEHICLES WHICH HAD THE SAME PROBLEM. DEALER INFORMED THE CONSUMER THAT WAS THE NORMAL CHARACTERISTIC OF THAT VEHICLE. *AK TRUNK LID MADE NOISE WHEN THE CONSUMER TOUCHED IT. THE CONSUMER WANTS MFG. TO CHECK CAR TO BE SURE IT'S SAFE IN CASE OF A REAR ENDED CRASH. *BF *NM

Owner-reported narrative. 170 miles reported. Look up ODI 10117063 at NHTSA ↗

Owner report 10117664 · 2005-04-08 (April 8, 2005)

WHILE DRIVING AT ANY SPEED STEERING WHEELJERKED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Owner-reported narrative. 35,000 miles reported. Look up ODI 10117664 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

05V156000 · Service Brakes, Hydraulic:Pedals And Linkages

Reported: 2005-04-20 (April 20, 2005)

ON CERTAIN PASSENGER VEHICLES, THE CLIP THAT SECURES THE BRAKE PUSHROD TO THE BRAKE PEDAL ARM PIN COULD HAVE BEEN BENT WHEN IT WAS INSTALLED. A BENT CLIP MAY COME OFF, ALLOWING THE BRAKE BOOSTER PUSHROD TO SEPARATE FROM THE BRAKE PEDAL.

Consequence: PUSHING ON THE PEDAL WILL NOT APPLY THE BRAKES AND A VEHICLE CRASH COULD OCCUR WITHOUT PRIOR WARNING.

Remedy: DEALERS WILL INSTALL A NEW BRAKE PEDAL PUSH ROD BUSHING AND RETAINING CLIP AND, IF THE CLIP WAS MISSING, A NEW BRAKE PEDAL ARM ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON APRIL 26, 2005. OWNERS MAY CONTACT BUICK AT 1-866-608-8080.

NHTSA campaign record ↗
06V417000 · Air Bags:Frontal

Reported: 2006-10-31 (October 31, 2006)

CERTAIN VEHICLES ORIGINALLY BUILT WITH CLOTH SEATS THAT WERE EQUIPPED WITH AN AUTOMATIC AIR BAG PASSENGER SENSING SYSTEM AND LATER REUPHOLSTERED WITH AFTERMARKET LEATHER SEAT COVER KITS ARE INVOLVED. TESTING HAS INDICATED THAT THE AFTERMARKET LEATHER SEAT COVERS CAN CAUSE THE PASSENGER SENSING SYSTEM TO MALFUNCTION.

Consequence: IF THE PASSENGER SENSING SYSTEM MALFUNCTIONS, THE FRONT AIR BAG ON THE PASSENGER SIDE MAY BE DISABLED WHEN IT SHOULD BE ENABLED, OR ENABLED WHEN IT SHOULD BE DISABLED. IN EITHER CASE, IN THE EVENT OF A CRASH THAT REQUIRES AIR BAG DEPLOYMENT, A FRONT PASSENGER'S LEVEL OF INJURY MAY BE INCREASED.

Remedy: BECAUSE A REPLACEMENT LEATHER SEAT COVER THAT IS COMPATIBLE WITH THE PASSENGER SENSING SYSTEM IS NOT AVAILABLE, GENERAL MOTORS (GM) WILL REPURCHASE THESE VEHICLES IN ACCORDANCE WITH THE TERMS STATED IN GM'S LETTER TO OWNERS. THE RECALL BEGAN ON NOVEMBER 6, 2006. OWNERS SHOULD CONTACT GM AT 1-877-477-1022 TO BEGIN THE PROCESS OF REPURCHASING THEIR VEHICLE.

NHTSA campaign record ↗
14V355000 · Electrical System:Ignition

Reported: 2014-06-23 (June 23, 2014)

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

NHTSA campaign record ↗
15V519000 · Exterior Lighting:Headlights

Reported: 2015-08-14 (August 14, 2015)

General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.

Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

315 unique complaints in this selection. Analysis snapshot: 2026-10-01.

71.1%Usable mileage224 / 315 records
100.0%Valid incident date315 / 315 records
100.0%Valid filing date315 / 315 records
100.0%Ordered incident and filing dates315 / 315 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200520062007200820092010201120122013201420152016201720182019
Electrical System
6921.9%
ODI 10185468 · 35,800 mi

UPON ENTERING THE HIGHWAY AND APPROACHING THE 55 MPH SPEED LIMIT THE CAR SEEMED TO STALL. THE ENGINE ACTED LIKE IT LOST ALL POWER. LETTING UP ON THE GAS PEDAL CAUSED THE ENGINE TO REGAIN POWER UNTIL THE GAS PEDAL WAS PRESSED AGAIN. I DID THIS NUMEROUS TIMES UNTIL THE CAR FINALLY DIED AND I HAD TO PULL OFF THE ROAD. AFTER THE LONG LINE OF CARS PASSED BY I GOT THE CAR STARTED AND KEPT IT IN FIRST GEAR UNTIL I WAS MORE SURE IT COULD KEEP RUNNING. IT BEHAVED NORMALLY AFTER THAT. WHEN I GOT HOME MY WIFE CONFIDED IT HAPPENED TO HER ONCE TOO.

Look up ODI 10185468 at NHTSA ↗

7826.1%
ODI 10232029 · 16,400 mi

TL*THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE TURNING THE VEHICLE AT 10 MPH, THE HEADLIGHTS DIMMED WHEN THE TURN SIGNALS WERE ENGAGED. THE CONTACT DID NOT KNOW IF THE REST OF THE EXTERIOR LIGHTS ALSO FAILED. HE WAITED APPROXIMATELY 15-20 SECONDS BEFORE THE HEADLIGHTS ILLUMINATED AGAIN. HE TURNED THE VEHICLE AGAIN AND THE HEADLIGHTS FAILED. THE CONTACT PULLED THE VEHICLE OVER AND WAITED ONCE MORE FOR THE LIGHTS TO ILLUMINATE. ONCE THE LIGHTS ACTIVATED AGAIN, HE DROVE ALL THE WAY HOME WITHOUT USING HIS TURN SIGNALS. HE TOOK THE VEHICLE …

Look up ODI 10232029 at NHTSA ↗

7128.4%
ODI 10253025 · 49,000 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE INSTRUMENT PANEL INDICATORS AND HEADLIGHTS DIMMED TWICE. THE SECOND TIME THE FAILURE OCCURRED WAS WHILE DRIVING 70 MPH. WHEN THE CONTACT MOVED THE DIMMER BUTTON, THE INSTRUMENT PANEL INDICATORS ILLUMINATED AGAIN, BUT THE HIGH BEAM HEADLIGHTS ILLUMINATED INSTEAD OF THE NORMAL BEAMS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY FOUND NO FAILURES; HOWEVER, THEY REPLACED A PART. THE CONTACT WAS UNSURE OF WHICH PART WAS REPLACED; HOWEVER, IT DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE W…

Look up ODI 10253025 at NHTSA ↗

7630.4%
ODI 10310692 · 9,300 mi

WHILE DRIVING AT 55MPH I RAN OVER A ROAD BUMP AND MY 2008 BUICK LACROSSE SUPER SHUT OFF(STALLED). I COASTED TO THE BURM, HIT BRAKES TO A STOP. THE CAR STARTED ON THE FIRST TRY. CONTINUED MY TRIP WITH NO INCIDENCES. TOOK TO DEALER AND NO CODES SHOWED IN THEIR COMPUTER. CALLED GM CUSTOMER ASSISTANCE AND THEY GAVE ME A CASE NUMBER. NO BULLETINS. SCARY TO DRIVE. TRAFFIC WAS LIGHT THIS TIME BUT MAY NOT BE THE NEXT TIME. *TR

Look up ODI 10310692 at NHTSA ↗

2927.4%
ODI 10525869 · 68,173 mi

I HAVE ONLY HAD THIS CAR 5 MONTHS AND I BOUGHT IT AT 55K MILES. WHILE DRIVING ON THE HIGHWAY AT ABOUT 11:00PM ON A RAINY NIGHT I WAS STOPPED BY A STATE TROOPER WHO SAID MY HEADLIGHTS SHUT OFF WHILE DRIVING. THE GOOD PART IS- THE TROOPER ACTUALLY SAW MY HEADLIGHTS WERE ORIGINALLY ON BUT HE STATED THAT AS I APPROACHED HIM "THEY JUST WENT OFF". HE PULLED ME OVER JUST TO MAKE SURE I WAS OK, BUT HE SAID THIS IS A SAFETY ISSUE AND I COULD CAUSE A COLLISION WHILE DRIVING WITHOUT HEADLIGHTS. FUNNY THING IS, THE HIGH BEAM LIGHTS WORKED JUST FINE, BUT …

Look up ODI 10525869 at NHTSA ↗

4423.3%
ODI 10342001 · 3,500 mi

WAS DRIVING DOWN THE INTERSTATE AND EVERYTHING IN THE DASH FLASHED LIKE WHEN YOU FIRST START THE CAR. I DIDN'T WANT TO TAKE MY EYES OFF THE ROAD, BUT I THINK EVEN THE SPEED DIAL WENT DOWN AND UP, AGAIN LIKE WHEN THE CAR STARTS UP. THEN THE LITTLE INFORMATION WINDOW IN FRONT OF THE STEERING WHEEL WINDOW FLASHED SEVERAL THINGS INCLUDING "THREE KEYS PROGRAMMED" AND THEN IT STAYED ON "TIRE MONITOR ON" OR SOMETHING LIKE THAT. IT HAD PREVIOUSLY BEEN ON THE MPH SETTING, SO I HAD TO ROLL IT BACK TO THE MPH SETTING. THE CAR ITSELF DROVE FINE, BUT I …

Look up ODI 10342001 at NHTSA ↗

2615.4%
ODI 10422742 · 435 mi

TL* THE CONTACT OWNED A 2011 BUICK LACROSSE. THE CONTACT STATED THE VEHICLE HAD A PUSH BUTTON START ENGINE AND WHEN HE PUSHED THE BUTTON TO TURN THE VEHICLE OFF, THE ENGINE WOULD START WHILE HE WAS WALKING AWAY. THE VEHICLE REMAINED ON FOR TEN MINUTES DURING THE LAST TWO TIMES THE FAILURE OCCURRED; HOWEVER, THE DEALER STATED IT WAS COMPUTERIZED AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND ALSO STATED IT WAS ALL COMPUTERIZED AND OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 435.

Look up ODI 10422742 at NHTSA ↗

6129.6%
ODI 10432428 · 237 mi

I RECENTLY PURCHASED A 2012 BUICK LACROSSE WITH EASIEST. I HAD IT LESS THAN 48 HOURS AND HAD TO TAKE IT TO THE DEALER DUE TO CHECK ENGINE LIGHT COMING ON. THEY STATED THE GENERATOR WAS FAULTY AND NEEDED REPLACED AND THERE WERE 7 CODES THAT SHOWED UP. AFTER ABOUT A WEEK THEY WERE FINALLY ABLE TO HAVE ONE SHIPPED FROM THE ASSEMBLY PLANT. IT WAS INSTALLED ON 10/21/11 AT WHICH TIME I WENT TO PICK IT UP. AFTER STARTING THE VEHICLE I NOTICED THE CHECK ENGINE LIGHT ON AGAIN. THEY TESTED IT AND 5 CODES CAME UP WHICH THEY SAID ARE RELATED TO THE GENERAT…

Look up ODI 10432428 at NHTSA ↗

5038.8%
ODI 10500074 · 4,000 mi

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

Look up ODI 10500074 at NHTSA ↗

1219.0%
ODI 10650585 · 8,008 mi

THE INSTRUMENT PANEL WENT BLANK FOR AT LEAST 10 SECONDS BEFORE RESETTING AS THOUGH THE CAR RESTARTED, WHILE DRIVING ON I95 AT A SPEED OF 65-70 MPH. THE CAR DID NOT STALL. *TR

Look up ODI 10650585 at NHTSA ↗

920.5%
ODI 10860891 · 2,500 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. AFTER THE CONTACT PRESSED THE START/STOP BUTTON, THE VEHICLE WOULD NOT SHUT OFF. ALSO, WHILE REDUCING SPEED TO STOP THE VEHICLE, IT SUDDENLY SHUT OFF AND COULD NOT BE RESTARTED. ON A SEPARATE OCCASION, AFTER SHUTTING THE ENGINE OFF, THE VEHICLE ERRONEOUSLY RESTARTED WITHOUT THE START/STOP BUTTON BEING PRESSED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,500. UPDATED 05/26/16*LJ THE CONSUMER STATED…

Look up ODI 10860891 at NHTSA ↗

36.3%
ODI 11407860

THE PASSENGER SIDE POWER MIRROR CHANGES POSITION BY ITSELF. ALSO WHEN I HIT A BAD BUMP OR POTHOLE THE DOORS UNLOCK

Look up ODI 11407860 at NHTSA ↗

1132.4%
ODI 10928434 · 12 mi

ON NOVEMBER 19, 2016, I PURCHASED THE 2017 BUICK LACROSSE PREMIUM AWD. ON THAT SAME DAY, WHILE I WAS DRIVING ON THE HIGHWAY THE OVERHEATED ENGINE LIGHT CAME ON, BEEPING SOUND, OIL LIGHT CAME ON, SHORTLY VEHICLE INDICATED IMMEDIATELY TO STOP, WHICH I DID, STRANDED ON THE HIGHWAY IN EN ROUTE TO DEALERSHIP. I HAD JUST LEFT THE DEALERSHIP APPROXIMATELY FIVE MINUTES AGO AFTER I PURCHASED THE VEHICLE. THE VEHICLE WAS TOWED TO DEALERSHIP. SIMULTANEOUSLY AT 4:48 P.M. EST, ONSTAR SENT NOTIFICATION VIA EMAIL STATING, "A CRITICAL ISSUE WITH THE ENGINE AND…

Look up ODI 10928434 at NHTSA ↗

541.7%
ODI 11258360

I RECEIVED A NOTICE FROM GM THAT MY VEHICLE WITH THE ELECTRICAL CONNECTION TO THE ACCELERATOR PEDAL WHICH COULD CAUSE A A REDUCED POWER AND ACCELERATION CONDITION. HOWEVER, THIS IS NOT A RECALL AND I SHOULD NOT SEEK A REPAIR UNTIL I HAVE EVIDENCE THAT MY VEHICLE HAS THIS PROBLEM. THIS SOUNDS LIKE A SERIOUS SAFETY RISK TO ME. IF THIS CONDITION OCCURS WHEN I AM MERGING INTO TRAFFIC ON AN INTERSTATE, IT COULD CAUSE A SERIOUS ACCIDENT. APPARENTLY OWNERS ARE SUPPOSED TO WAIT FOR SUCH AN OCCURRENCE IN ORDER TO GATHER EVIDENCE OF A NEED FOR A REPA…

Look up ODI 11258360 at NHTSA ↗

116.7%
ODI 11571427 · 56,000 mi

The contact owns a 2019 Buick LaCrosse. The contact stated that the engine fan failed to shut off after turning off the vehicle. The failure occurred while the vehicle was idling in a drive-thru with the temperature gauge reading that the engine was in the cold position. The driver then drove at speeds between 60 - 70 MPH; after arriving at the residence, the engine fan failed to turn off. The contact disconnected the battery, and all the system functions were reset, and the fan shut off. The failure had become more persistent over time. The ve…

Look up ODI 11571427 at NHTSA ↗

Exterior Lighting
7423.5%
ODI 10239711 · 12,000 mi

WHILE DRIVING AT NIGHT. 40 MPH THE HEADLIGHTS WHILE ON LOW BEAM WENT OUT. NO PARKING LIGHTS, NO LOW BEAMS. UPON GETTING TO THE SIDE OF THE ROAD WE DISCOVERED THAT THE HIGH-BEAMS STILL WORKED. THE FIRST TIME A 12,000 MILES IT NEVER DID IT AGAIN UNTIL LAST NIGHT AT 48,000 MILES. AGAIN NO LOWS OR PARKING BUT HIGH BEAMS GOT US HOME THE NEXT MORNING ALL WAS WORKING. *TR

Look up ODI 10239711 at NHTSA ↗

14648.8%
ODI 10377021 · 70,000 mi

IT STARTED WHEN DRIVING ALONG AND THE LOW BEAM HEADLIGHTS WOULD GO OUT, THE ONLY WAY I HAD ANY LIGHTS AT ALL IS ON HIGH BEAM, AND I WOULD CLICK BACK ON LOW BEAM AFTER I PULLED OVER AND THE LOW LIGHTS WOULD COME BACK ON. THIS HAPPENED A FEW TIMES AND NOW I HAVE NO LOW BEAM LIGHTS AT ALL ONLY HIGH BEAM. I HAVE CALLED A LOCAL DEALERSHIP THAT HAS FIXED THE CAR SEVERAL TIMES BEFORE WITH ELECTRICAL ISSUES BECAUSE THE DEALER I BOUGHT IT FROM HAS GONE OUT OF BUSINESS. AND THEY SAID IT IS NO LONGER UNDER WARRANTY AND WILL COST BE APPROXIMATELY $400-$700…

Look up ODI 10377021 at NHTSA ↗

11947.6%
ODI 10253025 · 49,000 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE INSTRUMENT PANEL INDICATORS AND HEADLIGHTS DIMMED TWICE. THE SECOND TIME THE FAILURE OCCURRED WAS WHILE DRIVING 70 MPH. WHEN THE CONTACT MOVED THE DIMMER BUTTON, THE INSTRUMENT PANEL INDICATORS ILLUMINATED AGAIN, BUT THE HIGH BEAM HEADLIGHTS ILLUMINATED INSTEAD OF THE NORMAL BEAMS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY FOUND NO FAILURES; HOWEVER, THEY REPLACED A PART. THE CONTACT WAS UNSURE OF WHICH PART WAS REPLACED; HOWEVER, IT DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE W…

Look up ODI 10253025 at NHTSA ↗

5823.2%
ODI 10465183 · 70,000 mi

HEADLIGHTS WENT OFF WHILE DRIVING 60 MPH IN THE DARK AND NO NEARBY LIGHT SOURCES WERE PRESENT. TURNED HEADLIGHT CONTROL TO MANUAL AND STILL NO HEADLIGHTS. STOPPED VEHICLE AND EVERYTHING BUT THE HEADLIGHTS WERE STILL WORKING. TURNED OFF THE AIR CONDITIONING, THE FAN, THE RADIO, AND STILL NO HEADLIGHTS. TURNED CAR OFF AND BACK ON, STILL NO HEADLIGHTS. TURNED CAR OFF AGAIN AND WAITED 5 MINUTES AND RESTARTED CAR AND HEADLIGHTS CAME ON. THIS HAS HAPPENED 2 TIMES NOW, 3 MONTHS APART. DEALERSHIP DENIED ANY KNOWLEDGE OF THIS PROBLEM THE 1ST TIME I TALK…

Look up ODI 10465183 at NHTSA ↗

4542.5%
ODI 10525869 · 68,173 mi

I HAVE ONLY HAD THIS CAR 5 MONTHS AND I BOUGHT IT AT 55K MILES. WHILE DRIVING ON THE HIGHWAY AT ABOUT 11:00PM ON A RAINY NIGHT I WAS STOPPED BY A STATE TROOPER WHO SAID MY HEADLIGHTS SHUT OFF WHILE DRIVING. THE GOOD PART IS- THE TROOPER ACTUALLY SAW MY HEADLIGHTS WERE ORIGINALLY ON BUT HE STATED THAT AS I APPROACHED HIM "THEY JUST WENT OFF". HE PULLED ME OVER JUST TO MAKE SURE I WAS OK, BUT HE SAID THIS IS A SAFETY ISSUE AND I COULD CAUSE A COLLISION WHILE DRIVING WITHOUT HEADLIGHTS. FUNNY THING IS, THE HIGH BEAM LIGHTS WORKED JUST FINE, BUT …

Look up ODI 10525869 at NHTSA ↗

84.2%
ODI 10427767 · 2,800 mi

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT WAS DRIVING 45 MPH WHEN THE EXTERIOR AND INTERIOR LIGHTS ILLUMINATED ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,800 AND THE CURRENT MILEAGE IS 8,250. UPDATED 12/16/11*LJ UPDATED 12/22/11

Look up ODI 10427767 at NHTSA ↗

10.6%
ODI 10837107 · 60,000 mi

CLIMATE CONTROL SYSTEM. ON THREE OCCASIONS THE CLIMATE CONTROL SYSTEM HAS SWITCHED TO HEAT AND HIGH FAN, LOCKING THE DRIVER OUT OF THE CONTROLS AND CAUSING THE PASSENGER COMPARTMENT TO BECOME EXTREMELY HOT AND UNCOMFORTABLE. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD ON ONE OCCASION, TURN THE ENGINE OFF AND LET THE CAR SIT FOR A FEW MINUTES BEFORE RESTARTING THE CAR. THE SYSTEM RETURNED TO NORMAL. ON TWO OF THE THREE OCCASIONS, THE CAR WAS IN MOTION. ON ONE OCCASION IT HAPPENED IN THE GARAGE. DASH LIGHTS - WHILE DRIVING AT NIGHT, ALL …

Look up ODI 10837107 at NHTSA ↗

31.5%
ODI 10965877 · 80,000 mi

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT BULBS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED RANDOMLY EVERY SIX MONTHS. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000.

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10.8%
ODI 11252093 · 65,000 mi

RADIO AND DASH COMPONENTS CUT OUT AND GO BLACK. THEN WHEN THEY COME.BACK ON A SERVICE BATTERY MESSAGE COMES ON THE DISPLAY BUT GOES AWAY WITHING A SECOND OR TWO. AND THE POWER STEERING WILL STOP WHILE ALL THIS IS HAPPENING IF TURNING

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46.3%
ODI 10681953 · 16,000 mi

DIC SAID RIGHT FRONT HEADLIGHT OUT,TOOK TO DEALER,SAID BALLAST BURNED UP INSIDE HEADLIGHT ASSEMBLY PUT ON ORDER, WAITING FOR REPAIR AT THIS TIME. *JS

Look up ODI 10681953 at NHTSA ↗

12.3%
ODI 11342657

WHILE DRIVING HOME ON A CITY STREET WE NOTICED THAT BOTH LOW AND HIGH BEAM LIGHTS WERE NOT WORKING.

Look up ODI 11342657 at NHTSA ↗

12.1%
ODI 11244409 · 40,000 mi

LOTS OF CONDENSATION IN RIGHT HEADLIGHT

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
278.6%
ODI 10158266 · 94 mi

DT*: THE CONTACT STATED THE HORN ON THE RIGHT SIDE OF THE STEERING WHEEL WILL NOT SOUND . THE VEHICLE HAS BEEN INSPECTED BY THE DEALERSHIP ON FOUR SEPARATE OCCASIONS. THE DEALER REPLACED THE AIR BAG TWICE AND WAS UNABLE TO CORRECT THE PROBLEM. THE MANUFACTURER WAS ALERTED AND OFFERED TO EXTEND THE WARRANTY CONCERNING THE AIR BAG AND THE HORN. THE CONTACT EXPRESSED THIS IS A SAFETY ISSUE AND THE OFFER IS UNSATISFACTORY.

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289.4%
ODI 10297820 · 50,000 mi

AIR BAG WILL SOMETIMES REGISTER WHEN MY CHILDREN ARE IN THE FRONT SEAT AND SOMETIMES IT DOES NOT. IT IS SUPPOSE TO AUTOMATICALLY DETECT THEIR WEIGHT AND COME ON OR NOT DEPENDING ON HOW MUCH THEY WEIGH. THE FACT THAT IT REGISTERS SOMETIMES AND DOES NOT AT OTHERS HAS ME CONCERNED. I SAW A RECALL ON THIS MODEL AND WAS WONDERING IF MY CAR IS AFFECTED IN THE RECALL. IT IS A 2006 BUICK LACROSSE. *TR

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156.0%
ODI 10347413 · 45,555 mi

2007 BUICK LA CROSSE, 45, 544 MILES. INTERMITTENT OPERATION AND FAILURE OF AIR BAG PASSIVE RESTRAINT SYSTEM INDICATOR SYSTEM AND INDICATOR LIGHTS. INITIALLY, PASSENGER SEAT LIGHT AND FAILURE LIGHT WORK INTERMITTENTLY INDICATING EITHER SYSTEM FAILURE OR TROUBLE AND OR PROBLEM WHEN PASSENGER SEAT IS OCCUPIED OR VACANT. BOTH DASH INDICATOR LIGHTS WILL CYCLE ON AND OFF FOR OCCUPIED OR VACANT PASSENGER SEAT. CURRENTLY THE DASH INDICATOR LIGHT IS STAYING LIT RED INDICATING A SYSTEM FAULT OR FAILURE. USER ACCESSIBLE CONNECTIONS AND HARNESSES VERI…

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7530.0%
ODI 10227997 · 200 mi

TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT WAS EXPERIENCING EXTREME DIFFICULTY WITH THE FRONT PASSENGER SEAT AIR BAG SYSTEM SENSOR. HE HAS A HEALTH CONDITION THAT HAS AFFECTED HIS HEIGHT AND USES A SEAT CUSHION IN THE VEHICLE. WHILE IN THE DRIVER SEAT, THE CUSHION IS FINE BUT WHEN HE RIDES IN THE PASSENGER SEAT, HE IS UNABLE TO USE THE CUSHION BECAUSE IT SETS OFF THE SENSOR AND DEACTIVATES THE AIR BAG. THIS IS A SAFETY CONCERN BECAUSE HE IS UNABLE TO RIDE IN THE PASSENGER SIDE OF HIS VEHICLE WITH A WORKING AIR BAG. THE MANUFACT…

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2725.5%
ODI 10439609

2009 BUICK LACROSSE. CONSUMER STATES PROBLEMS WITH VEHICLE AIR BAGS. CONSUMER STATES IT WOULD SHOW AIR BAGS OFF ABOUT ONCE A WEEK OR SO FOR A SHORT TIME AND KEEPS GETTING WORSE MORE OFTEN.*TGW

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157.9%
ODI 10355255 · 7,450 mi

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED, FOLLOWED BY AN ILLUMINATION OF EVERY WARNING LIGHT ON THE INSTRUMENT PANEL. THE CONTACT SHUT OFF THE VEHICLE AND WHEN RESTARTING THE LIGHTS WERE NO LONGER ILLUMINATED. THE FAILURE OCCURRED THE FOLLOWING DAY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE VEHICLE WAS SAFE TO DRIVE YET THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT WAS …

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95.3%
ODI 10465086 · 15,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND ATTEMPTING TO TURN INTO AN INTERSECTION, ANOTHER VEHICLE JUMPED THE MEDIUM AND CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT MENTIONED THAT NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED INJURIES TO THE NECK, BACK AND LEG. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE AIR BAG SYSTEM WAS PERFORMING UP TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE WHO ADVISED THE CONTACT THAT T…

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41.9%
ODI 10852928 · 21,500 mi

DRIVER SIDE SEAT BELT BUCKLE WOULD NOT LOCK, WHICH RENDERS AIRBAGS INOPERABLE. INVOLVED MY SAFETY; I CONSIDERED EQUIPMENT DEFECT. DEALER SAID SEAT BELT KIT WAS NECESSARY TO REPAIR AND CHARGED ME $235.60.

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53.9%
ODI 10520736 · 4,900 mi

PASSENGER SENSING SYSTEM APPEARS TO BE TOO SENSITIVE. OWNERS MANUAL STATES THAT THE SYSTEM IS DESIGNED TO DETECT ADULT SIZED PASSENGERS. HOWEVER A SMALL PURSE (6LBS) IS SUFFICIENT TO ACTIVATE THE AIRBAG LIGHT ON THE CONSOLE AND RING THE CHIMES ALERTING THE DRIVER THAT THE FRONT PASSENGER IS NOT BELTED IN. TESTED WITH 8 Y/O DAUGHTER (43LBS) WITH SAME RESULT. DEALER HAS EXAMINED THE SYSTEM AND FOUND IT TO BE PERFORMING AS DESIGNED. BUICK CUSTOMER SERVICE RETURNED MY PHONE CALL AND STATED THAT BASED ON THE MALFUNCTION AND THE VERBIAGE IN BUL…

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812.7%
ODI 10746634 · 39,830 mi

ON THE WAY HOME FROM A CELEBRATION IN OUR TOWN, I HIT A DEER. I IMMEDIATELY HEARD A LOUD COUPLE OF BANGS, NOT JUST FROM THE IMPACT AND SMOKE WAS COMING OUT FROM THE STEERING COLUMN AND GLOVEBOX. ONSTAR CALLED IMMEDIATELY AND SAID THAT MY AIRBAGS HAD DEPLOYED AND THEY ASKED IF I NEEDED HELP. THE CONCERN IS THAT THE AIRBAGS FIRED BUT DID NOT DEPLOY.

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715.9%
ODI 10780211 · 15,495 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE ATTEMPTING TO PARK, THE VEHICLE INDEPENDENTLY SURGED FORWARD, WENT OVER A RAILROAD CROSS TIE, AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 01/21/16*LJ *JS

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612.5%
ODI 10916565 · 11,500 mi

TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. THE CONTACT WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 16V651000 (AIR BAGS). THE FAILURE MILEAGE WAS 11,500.

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25.9%
ODI 11467521

the airbag lite has been coming on for the last year saying it needs to be serviced. I have had it to the buick dealer for 4 times this last year and they still can not of will not fix it.The airbag lite comes on when we turn the steering wheel to the left.The last time I had it in was March of this year.When we left with the car the first left hand turn I made it came on.I am tired of fooling with it.after they work on it I told them to take it for a trail drive thye did not.

Look up ODI 11467521 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Steering
4815.2%
ODI 10217092 · 14,000 mi

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE INSTRUMENT PANEL AND THE DRIVER INFORMATION CENTER ARE DIFFICULT TO READ DURING THE DAY OR EARLY MORNINGS BECAUSE THE SENSORS ARE DIM. THE DEALER REPLACED THE LIGHT CLUSTER SWITCHES AND STATED THAT THE INSTRUMENT PANEL AND INFORMATION CENTER WERE DESIGNED WITH DIM LIGHTING; THEREFORE, REPLACEMENTS WOULD NOT CORRECT THE FAILURE. THE CURRENT MILEAGE WAS 15,500 AND FAILURE MILEAGE WAS 14,000. UPDATED 02-25-08 *BF THE INTERMEDIATE SHAFT WAS REPLACED DUE TO A NOISE BEING HEARD IN THE STEERING WHIL…

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237.7%
ODI 10184797

GM 2006 BUICK LACROSSE WITH FRONT END PROBLEM**CC THE CONSUMER STATED AFTER THE MILEAGE WAS INCREASED ON THE VEHICLE, THE TIRES WORE PREMATURELY AND THE SHIMMY OR VIBRATION BECAME WORSE. THE CONSUMER STATED THE VIBRATION WAS SO SEVERE, THAT SHE ALSO SHAKES WHILE DRIVING THE VEHICLE. STEERING CONTROL HAS BECOME A SAFETY HAZARD AND THE VEHICLE WILL FLOAT ON CURVES AND ON FLAT STRAIGHT HIGHWAYS. THE TIRES HAVE BEEN REPLACED SEVERAL TIMES TO NO AVAIL. THE CONSUMER STATED A TOTAL OF 16 TIRES HAD BEEN ORDERED FOR THE VEHICLE. *JB

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218.4%
ODI 10207364 · 30 mi

BRAKES PULSATE WHEN BRAKING. CAR VIBRATES WHILE DRIVING AND ALSO HAS A DESIRE TO PULL TO RIGHT. FEELS LIKES WHEELS ARE OUT OF BALANCE ALL THE TIME. I HAVE TAKEN THE CAR IN AND HAD THE BALANCE CHECKED AND THEY SAY EVERYTHING IS FINE. THEY SAY IT IS THE MAKE OF THE TIRES AND GOODYEAR IS AWARE - THEY HAVE MADE A GOODWILL REPLACEMENT OF THE TIRES DUE TO HISTORY OF MY CAR.... THE ENGINE BLEW AT 1500 MILES!!! STILL NO BETTER. EVERY DAY I GET MY FILLINGS RATTLED LOOSE ON THE WAY TO WORK. THE PULL TO THE RIGHT WAS FIXED WHEN THE REPLACED THE STEERING …

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135.2%
ODI 10327744 · 5,859 mi

REPLACED POWER STEERING RACK AND PINION 2 TIMES,REPLACED FRAME BUSHING,REPLACED STABILIZER SHAFT LINK,REPLACED WORN FRONT SWAY BAR END LINKS,REPLACED INTERMEDIATE STEERING SHAFT,REPLACED LEFT FRONT STRUT,RETORQUED SUSPENSION BOLTS AND LUBRICATED BUSHINGS. *TR

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10.9%
ODI 10628166 · 84,000 mi

LEFT HOME FOR LOCAL RESTAURANT ABOUT 7:AM ON MAY 8. TRAVELING DOWN HWY 2 LANE, MUST HAVE DROPPED WHEEL OFF PAVEMENT AND THE CAR WENT CRAZY. I DO NOT REMEMBER WHAT HAPPENED. THE ACCIDENT REPORT SAYS VEHICLE CROSSED THE ROAD, HIT A BANK HEAD FIRST AND FLIPPED THE VEHICLE. ONE CAR ACCIDENT. AIRBAGS DID NOT DEPLOY. I WAS TAKEN BY AMBULANCE TO A HOSPITAL, THEN TRANSPORTED TO ANOTHER STATE TO A TRAUMA CENTER. MULTIPLE INJURIES. I WAS IN HOSPITAL FOR 12 DAYS AND THEN A NURSING REHAB FOR 2 WEEKS. I DID NOT KNOW THERE WAS A RECALL ON MY VEHI…

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168.5%
ODI 10315355

PURCHASED A BRAND NEW 2010 BUICK LACROSSE ON 4 DECEMBER 2009. WHILE DRIVING, NOTICED THAT STEERING WHEEL HAD A LOT OF 'PLAY' IN IT BUT THOUGHT THAT IT WAS A PART OF THE STEERING. WHILE DRIVING, KEPT HEARING A SLIGHT 'THUMPING' NOISE BUT, BECAUSE IT WAS THERE FROM THE START, I DIDN'T ASSOCIATE IT WITH ANYTHING OTHER THAN CAR NOISE. BY WEEK THREE, THE CAR'S NOISE INCREASED. BEFORE I REACHED 1000 MILES, THE CAR WAS VERY NOISY AND THERE WAS A LOUD NOISE, WHENEVER YOU WOULD MAKE A LEFT TURN. TOOK THE VEHICLE BACK TO DEALERSHIP FOR MAINTENANCE.…

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127.1%
ODI 10436826 · 2,900 mi

HAVE HAD CONTINUED PROBLEMS WITH ADJUSTABLE STEERING WHEEL LOCKING MECHANISM THE DEALER HAS ADVISED THAT IT "IS THE WAY IT IS" RETURNED MULTIPLE TIMES . I WAS TO FIND A MAJOR SERVICE REPAIR ON LINE ABOUT THE PROBLEM AND CALLED THE DEALERSHIP. IT WAS THEN SUPPOSED TO BE REPAIRED...BUT WITHIN 5 MILES OF OUR HOME ON A TWISTING ROAD THE STEERING WHEEL BECAME DISCONNECTED FROM THE LOCKING DEVISE!!!! I WAS TO LOOSE CONTROL OF THE CAR DUE TO THE WAY IT HAPPENED...WITHOUT ANY WARNING AND LOST CONTROL WENT OFF THE ROAD. I WILL NOT DRIVE THE CAR..…

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2411.7%
ODI 10535786 · 9,700 mi

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT WHEN MAKING A SHARP TURN IN EITHER DIRECTION, THE STEERING WHEEL WOULD EXHIBIT A LOUD KNOCK WITHOUT WARNING. THE CONTACT MENTIONED THAT IT WAS A SAFETY CONCERN OF HIS THAT THE STEERING WHEEL WOULD DETACH AS A RESULT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THERE WAS NO FAILURE. THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING AS IT WAS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURR…

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2418.6%
ODI 10500074 · 4,000 mi

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

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1117.5%
ODI 10816463

BOUGHT CAR NEW. ORIGINAL GOODYEAR EAGLE LS2 TIRES WITH 5 BELTED RADIAL INCLUDING 2 STEEL BELTS. 3000 MILES ON CAR. PROPER INFLATION. SPEED 40 MPH STATE ROAD DIVIDED HIGHWAY NIGHT, NOT TURNING. HEARD RUMBLING HIGH PITCH SOUNDS WHICH I FIRST THOUGHT WAS TRANSMISSION, BUT WAS ANTI SKID/ABS COMPUTER ASSISTED BRAKING. CAR PULLED SHARPLY RIGHT, INSTRUMENT PANEL SHOWED RIGHT TIRE -0- PSI. COMPLETE TIRE FAILURE SIDEWALL & SMOKING. TIRE MATERIAL WAS TOTALLY DISINTEGRATED. TOWED BY AAA. GM DEALERSHIP IS ASSESSING DAMAGE. MARKED P235/50R18 97H 0216640.

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1125.0%
ODI 10883490 · 15,000 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO CONTROL. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH, BUT THE DETAILS WERE UNKNOWN. IN ADDITION, WHILE DRIVING, THE VEHICLE VEERED INTO ANOTHER LANE INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

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1122.9%
ODI 11119634 · 11,000 mi

TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, THE VEHICLE SHOOK AND SWAYED TO THE LEFT AND RIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

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12.9%
ODI 11574940 · 123,000 mi

The contact owns a 2017 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the Steering Advance System Declined message was displayed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Campaign Number: 17V116000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 123,000.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine
61.9%
ODI 10626268

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

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82.7%
ODI 10537237 · 128,000 mi

TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE CRANK POSITIONING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

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93.6%
ODI 10610900 · 71,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE POWER STEERING BECAME DIFFICULT MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSE THAT THE ENGINE WIRE HARNESS WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 71,000. UPDATED 09/02/14*LJ UPDATED 09/17/2014 *JS

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176.8%
ODI 10542083 · 53,718 mi

I TURNED RIGHT ONTO A VERY STEEPLY GRADED RURAL ROAD. THE ROAD HAS 3 SERVICE RAMPS TO A MAJOR HIGHWAY, RT 28N. IT ALSO HAS 1 ROAD THAT ALLOWS A R/L ACCESS TO BURTON AND A CROSS TRAFFIC ACCESS TO 28N. I HAD JUST STARTED THE DESCENT DOWN BURTON WHEN I NOTICED THE CAR BEGAN TO ACCELERATE. I APPLIED THE BRAKE TWICE TO REDUCE SPEED; IT WAS NON-RESPONSIVE. THE CAR CONTINUE TO SPEED DOWN THE HILL FOR APPROXIMATELY 3/4 MILE. THE CAR BEGAN TO SLOW DOWN ABOUT 1/2 MILE BEYOND THE ACCESS ROAD TO 28 N. WHEN I TRIED TO PULL OVER TO A GRAVEL/WEED "SHOULDER" …

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54.7%
ODI 10668952 · 53,000 mi

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

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4423.3%
ODI 10463044 · 36,000 mi

TL* THE CONTACT OWNED A 2010 BUICK LACROSSE. THE CONTACT STATED THAT MOMENTS AFTER PARKING THE VEHICLE IN A GARAGE, THE FRONT END CAUGHT ON FIRE. THE CONTACT ALSO STATED THAT THE FIRE BURNED DOWN HER HOME BEFORE THE FIRE DEPARTMENT COULD EXTINGUISH IT. THERE WERE NO REPORTED INJURIES. THE VEHICLE HAD NOT BEEN INSPECTED TO DETERMINE WHAT CAUSED THE FIRE. THE FAILURE AND CURRENT MILEAGES WERE 36,000.

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3017.8%
ODI 10482287 · 8,000 mi

WHEN TURNING LEFT AT A TRAFFIC LIGHT, MY CAR LOST POWER AND I WASN'T SURE I WAS GOING TO MAKE IT AROUND THE CORNER. AFTER A FEW SECONDS MY CAR REGAINED POWER. 45 MINUTES LATER, I MADE A RIGHT TURN INTO HEAVY TRAFFIC AND THEN FELT A SUDDEN LURCH. I LOOKED IN THE REAR VIEW MIRROR AND SAW THAT MY TRUNK HAD POPPED OPEN. I MANAGED TO GET OFF THE HIGHWAY, PARKED THE CAR AND TURNED OFF THE IGNITION. I GOT OUT, CLOSED THE TRUNK, GOT BACK IN THE CAR, AND FASTENED MY SEATBELT. BEFORE I COULD CLOSE THE DOOR, THE TRUNK POPPED OPEN AGAIN. THIS OCCURR…

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4622.3%
ODI 10459447

2012 BUICK LACROSSE. CONSUMER STATES MECHANICAL BREAKDOWN *TGW THE CONSUMER STATED WHILE DRIVING, HE COULD SMELL A BURNING ODOR AND A VERY LOW KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CONSUMER WAS INFORMED THERE WAS NO OIL ON THE DIP STICK, THE REAR MAIN SEAL WAS LEAKING AND THERE WAS OIL LEAKING BETWEEN THE ENGINE AND TRANSMISSION. THE CONSUMER ALSO STATED A WARNING LIGHT NEVER APPEARED ON THE DASHBOARD TO WARN HIM OF A PROBLEM. *JB

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3023.3%
ODI 10537519 · 9,000 mi

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 9,000. ..UPDATE 04-10-14 *BF

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46.3%
ODI 10764499 · 5,600 mi

WAS DRIVING THE VEHICLE AT A FAIRLY LOWER SPEED. (35 MPH). WAS UTILIZING THE CRUISE CONTROL, MOVED MY RIGHT LEG, AND DUE TO THE POSITIONING OF THE IGNITION, MY LEG BUMPED THE KEYS SLIGHTLY, WHICH CAUSED THE KEY TO TURN INTO THE POSITION WHERE THE VEHICLE WAS NO LONGER RUNNING. UPON NOTICING THAT THE ENGINE HAD STOPPED RUNNING, WAS STILL SUCCESSFULLY ABLE TO PLACE THE CAR INTO NEUTRAL AND RESTART THE VEHICLE WITHOUT CAUSING AN ACCIDENT- HOWEVER, HAD I BEEN DRIVING AT A HIGHER RATE OF SPEED, THIS COULD HAVE BEEN CATASTROPHIC.

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12.3%
ODI 11395038 · 76,000 mi

WOULD NOT START AT ALL, ONCE WE GOT IT STARTED AND HEADED DOWN THE ROAD, THE CAR SHUT OFF WHILE DRIVING. VERY DANGEROUS.

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36.3%
ODI 11242729 · 30,000 mi

TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT ATTEMPTED TO SHIFT INTO DRIVE, BUT THE VEHICLE FAILED TO MOVE FORWARD. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO MOVE FORWARD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE CHECK ENGINE WRENCH, TRACTION CONTROL, AND STABILITRAK. IN ADDITION, THE SPEEDOMETER AND TEMPERATURE INDICATORS WOULD GO TO ZERO. ALSO, WHEN DRIVING 50 MPH, THE RPMS WOULD GO UP AND DOWN. THE CONTACT STATED THAT THE VEHICLE WAS TA…

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514.7%
ODI 10928434 · 12 mi

ON NOVEMBER 19, 2016, I PURCHASED THE 2017 BUICK LACROSSE PREMIUM AWD. ON THAT SAME DAY, WHILE I WAS DRIVING ON THE HIGHWAY THE OVERHEATED ENGINE LIGHT CAME ON, BEEPING SOUND, OIL LIGHT CAME ON, SHORTLY VEHICLE INDICATED IMMEDIATELY TO STOP, WHICH I DID, STRANDED ON THE HIGHWAY IN EN ROUTE TO DEALERSHIP. I HAD JUST LEFT THE DEALERSHIP APPROXIMATELY FIVE MINUTES AGO AFTER I PURCHASED THE VEHICLE. THE VEHICLE WAS TOWED TO DEALERSHIP. SIMULTANEOUSLY AT 4:48 P.M. EST, ONSTAR SENT NOTIFICATION VIA EMAIL STATING, "A CRITICAL ISSUE WITH THE ENGINE AND…

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433.3%
ODI 11160527 · 200 mi

IF STOPPED UPHILL AND THE AUTO STOP ACTIVATES, WHEN YOU RELEASE THE BRAKE THE CAR CAN ROLL BACK, AND THE WAY PEOPLE STOP ON TOP OF YOU THESE DAYS YOUR CAR CAN ROLL BACK INTO THEM AND YOU HAVE TO REPAIR THEIR CAR. PLUS IT ACTUALLY TAKES MORE GAS THAN MY V8 2016 GMC SIERRA THAT DOESN'T STOP WHEN TRAVELING FROM MY FUELING LOCATION TO MY HOME, PER THE CARS OWN COMPUTER SYSTEM

Look up ODI 11160527 at NHTSA ↗

350.0%
ODI 11361466 · 200 mi

OCCASIONALLY THERE IS A LOUD SOUND IN THE CABIN OF WATER SLOSHING BACK AND FOURTH UNDER THE DASHBOARD. SOME DAYS IT WILL HAPPEN WHEN THE ENGINE STARTS. OTHER TIMES, IT IS AFTER DRIVING SEVERAL MILES. SOMETIMES IT HAPPENS A FEW DAYS IN A ROW. OTHER TIMES IT WILL GO A WEEK WITH NO NOISE. THE GM MECHANIC VERIFIED THAT THE COOLANT LEVEL IS FINE. IT HAPPENS WHEN THE CAR IS STATIONARY OR MOVING. I HAVE NOT HEARD IT AT HIGH SPEEDS.

Look up ODI 11361466 at NHTSA ↗

Suspension
113.5%
ODI 10117664 · 35,000 mi

WHILE DRIVING AT ANY SPEED STEERING WHEELJERKED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Look up ODI 10117664 at NHTSA ↗

93.0%
ODI 10184797

GM 2006 BUICK LACROSSE WITH FRONT END PROBLEM**CC THE CONSUMER STATED AFTER THE MILEAGE WAS INCREASED ON THE VEHICLE, THE TIRES WORE PREMATURELY AND THE SHIMMY OR VIBRATION BECAME WORSE. THE CONSUMER STATED THE VIBRATION WAS SO SEVERE, THAT SHE ALSO SHAKES WHILE DRIVING THE VEHICLE. STEERING CONTROL HAS BECOME A SAFETY HAZARD AND THE VEHICLE WILL FLOAT ON CURVES AND ON FLAT STRAIGHT HIGHWAYS. THE TIRES HAVE BEEN REPLACED SEVERAL TIMES TO NO AVAIL. THE CONSUMER STATED A TOTAL OF 16 TIRES HAD BEEN ORDERED FOR THE VEHICLE. *JB

Look up ODI 10184797 at NHTSA ↗

62.4%
ODI 10214535 · 108 mi

I OWN A 2007 BUICK LACROSSE CXL. IT HAS HAD A VIBRATION IN IT SINCE IT WAS DELIVERED. I DROVE IT UNTIL IT HAD 2,300 MILES ON IT TO SEE IF THE TIRES WOULD EVEN OUT, BUT THEY DID NOT, SO I TOOK THE CAR IN AND THE DEALER BALANCED THE WHEELS . THE VIBRATION WAS LESSENED, BUT STILL THERE. I ADDED AIR TO ALL THE TIRES TO A PRESSURE OF 30PSI COLD AND THIS HELPED BUT DID NOT ELIMINATE THE VIBRATION WHICH SEEMS TO BE IN THE REAR TIRES. I PUT MY CONCERNS ON THE DEALER PERFORMANCE FORM AND WAS CONTACTED BY A BUICK REPRESENTATIVE WHO ASSIGNED ME A CONFIR…

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31.2%
ODI 10327744 · 5,859 mi

REPLACED POWER STEERING RACK AND PINION 2 TIMES,REPLACED FRAME BUSHING,REPLACED STABILIZER SHAFT LINK,REPLACED WORN FRONT SWAY BAR END LINKS,REPLACED INTERMEDIATE STEERING SHAFT,REPLACED LEFT FRONT STRUT,RETORQUED SUSPENSION BOLTS AND LUBRICATED BUSHINGS. *TR

Look up ODI 10327744 at NHTSA ↗

00.0%

No examples available for this selection.

147.4%
ODI 10415523 · 1,600 mi

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE SERVICE SUSPENSION SOON LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE BECAUSE THE LIGHT WAS NO LONGER ILLUMINATING. THE SPEED SENSORS FOR THE WHEELS WERE REPLACED, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 1,600. THE VIN WAS UNAVAILABLE.

Look up ODI 10415523 at NHTSA ↗

2514.8%
ODI 10415526 · 400 mi

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE SERVICE SUSPENSION LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS NOT DIAGNOSED, BUT THE CONTACT WAS ALLOWED TO TRADE THE VEHICLE IN. THE FAILURE MILEAGE WAS 400. THE VIN WAS UNAVAILABLE.

Look up ODI 10415526 at NHTSA ↗

2914.1%
ODI 10519711 · 3,650 mi

AFTER STARTING ENGINE AND PLACING GEAR IN DRIVE, THE CAR ACCELERATED ON ITS OWN SO FAST THAT IT LEFT TIRE MARKS ON THE PAVEMENT FROM WHERE THE ACCELERATION STARTED. THE CAR PASSED THROUGH THE PARKING LOT LANE, OVER TWO CURBS, SLIGHTLY SCRAPING A SMALL POST IN THE PARKING LOT CAUSING THE DAMAGE TO THE RIGHT SIDE OF THE CAR. AFTER TRYING TO STOP THE CAR BY APPLYING THE BRAKES AND SHIFTING TO NEUTRAL AND THE CAR RUNNING OVER TWO CURBS AND STEERED INTO BALES OF HAY WHICH HELPED BRING THE CAR TO A STOP, SHUT THE ENGINE OFF AND GOT OUT OF THE CAR…

Look up ODI 10519711 at NHTSA ↗

2720.9%
ODI 10505647 · 3,020 mi

ON SATURDAY, APRIL 7,2013 MY WIFE PULLED INTO A PARKING SPACE AT A CONDO IN MARCO IS.FL. SHE WAS DRIVING OUR 2013 BUICK LACROSSE. KNOWING THAT THE LACROSSE HAS A LOW FRONT END,SHE SLOWS DOWN TO A CRAWL TO AVOID DRAGGING THE FRONT END ON THE PARKING LOT BLOCKS. SHE IS FAMILIAR WITH THIS PARKING LOT AS MY DAUGHTER LIVES THERE AND SHE HAS PARKED THERE OFTEN. THIS TIME UPON APPLYING THE BRAKES THE CAR DID NOT STOP,WENT OVER THE PARKING BLOCKS AND SEVERELY DAMAGED THE CAR.THE LACROSSE HAS BEEN CITED FOR A BRAKING PROBLEM BY THE NHTSA AND ISSUED A RE…

Look up ODI 10505647 at NHTSA ↗

23.2%
ODI 11282722 · 27,000 mi

PURGE VALVE SHUTTING OFF VEHICLE..DEALERSHIP CLAIM THEY REPLACE ROTORS BUT LIED..I HAVE REPLACE ON BOTH SIDE TURNING SIGNAL MIRROR 4XS..BACK LIGHTS ARE ALWAYS GETTING WATER IN THEM SEAL KEEP BREAKING.

Look up ODI 11282722 at NHTSA ↗

00.0%

No examples available for this selection.

12.1%
ODI 11119634 · 11,000 mi

TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, THE VEHICLE SHOOK AND SWAYED TO THE LEFT AND RIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

Look up ODI 11119634 at NHTSA ↗

411.8%
ODI 11452579 · 15,000 mi

The contact owns a 2017 Buick Lacrosse. The contact stated that while driving at 20 MPH and making a left turn, there was an abnormal noise coming from the front passenger side of the vehicle. The contact mentioned the failure was related to the bushings. The vehicle was taken to an independent mechanic and then to a dealer where it was informed that the part to repair the vehicle was no longer in production. The vehicle was not repaired. Themnaufactuer was notified of the failure. The failure mileage was 15,000

Look up ODI 11452579 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train
123.8%
ODI 10159466

CONSUMER COMPLAINT CONCERNING 2005 LACROSSE WOULD NOT ACCELERATE. *TS *JB

Look up ODI 10159466 at NHTSA ↗

51.7%
ODI 10261139 · 72,000 mi

ON MY 2006 BUICK LACROSSE, AT ABOUT 48K MILES THERE WAS A LOUD CLICKING NOISE FROM UNDER THE HOOD.....LUCKILY I WAS STILL UNDER WARRANTY BECAUSE IT WAS A CRACKED FLYWHEEL (FLEX PLATE)......I GO ON MY HAPPY WAY AND ABOUT 10 MONTHS LATER I HAVE THE SAME PROBLEM....AND SINCE I AM OVER THE MILEAGE PORTION OF THE PART WARRANTY, GM REFUSED TO COVER IT 100%......OK, I REALIZE ITS TECHNICALLY OUT OF WARRANTY, BUT THERE IS NOTHING THAT I CAN DO TO THAT CAR TO CAUSE THE FLYWHEEL TO CRACK...SOMETHING IS MAKING THIS HAPPEN AND GM REFUSES TO REFUND ME. I S…

Look up ODI 10261139 at NHTSA ↗

93.6%
ODI 10564207 · 62,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT SHE EXITED THE VEHICLE AND LEFT THE ENGINE POWERED ON WHEN THE VEHICLE ROLLED AWAY AND CRASHED INTO A GARAGE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE. *TR

Look up ODI 10564207 at NHTSA ↗

52.0%
ODI 10609063 · 60,000 mi

FOR THE THIRD TIME, THIS VEHICLE HAS DIED AT A STANDSTILL FOR NO APPARENT REASON. IT WILL BE PERFORMING WELL UNTIL PARKED. AFTER A SPAN OF TIME, IT WILL NOT RESTART. WHEN THE KEY IS INSERTED INTO THE IGNITION, THE MOTOR WILL NOT CATCH OR TURN OVER, THE KEY WILL FREEZE OR LOCK IN THE IGNITION IN THE "ON" POSITION, NOTHING IN THE VEHICLE CAN BE OPERATED - GEAR SHIFT, RADIO/PLAYER, DOOR LOCKS, TRUNK LID, ETC., ETC. ETC. THE CAR IS COMPLETELY SEIZED UP. INSPECTION WILL DISCLOSE THAT BATTERY, INCLUDING BRAND NEW BATTERY, IS DEAD ( NO VOLTAGE WHATSO…

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32.8%
ODI 10626526

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT IT WAS DIFFICULT TO SHIFT THE VEHICLE FROM PARK INTO REVERSE. THE GEAR SHIFTER RESPONDED AS IF IT WOULD BREAK WHEN ATTEMPTING TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Look up ODI 10626526 at NHTSA ↗

157.9%
ODI 10352889 · 26,420 mi

DRIVING ON EXPRESSWAY @ 60 MPH. CAR ENGINE, RADIO, WORKING, SUDDENLY NO TRANSMISSION. PULLED TO SHOULDER, TOWED TO BUICK DEALER. ALTHOUGH NOTHING FOUND WAS TOLD TO WAIT 10 MINUTES AND RESTART IF THIS HAPPENS AGAIN. WAS ALSO TOLD THIS HAPPENED TO ONE OTHER PERSON LOCALLY. *TR

Look up ODI 10352889 at NHTSA ↗

1810.7%
ODI 10418208 · 9,142 mi

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE WITH THE ENGINE TURNED OFF, THE VEHICLE UNEXPECTEDLY REVERSED INTO THE SIDE OF THE GARAGE DOOR AND CONTINUED TO ROLL, CRASHING INTO A CURB WHICH STOPPED THE VEHICLE. THE DRIVER SIDE DOOR AND FOUR RIMS WERE DAMAGED. THE DRIVER SIDE DOOR REQUIRED REPLACEMENT AND IN ADDITION, THERE WAS A DENT ABOVE THE FRONT PASSENGER SIDE BUMPER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO THE POWER TRA…

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2311.2%
ODI 10465699 · 100 mi

I PARKED THE VEHICLE IN PARKING BAY AT A GAS STATION AND WENT INSIDE. I WAS IN THERE APPROXIMATELY 3 MINUTES AND A GENTLEMAN GAME INTO THE BUILDING AND ASKED DID ANYONE IN THERE OWN A BUICK LACROSSE. I SAID IT WAS MINE, HE TOLD ME IT HAD ROLLED OUT OF THE PARKING BAY TOWARDS HIS MERCEDES, HE HAD STOPPED MY VEHICLE. I SUBSEQUENTLY FOUND I HAD TURNED THE ENGINE OFF WHILE THE VEHICLE WAS IN DRIVE SO THERE WAS NO BRAKING EFFECT. WHERE I HAD PARKED THE PAVEMENT WAS A VERY GENTLE SLOPE SO I DID NOT NOTICE ANY MOVEMENT OF THE VEHICLE WHEN I ALIGHTE…

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118.5%
ODI 10536414 · 1,206 mi

THE PROBLEM HAS OCCURRED THREE TIMES. WHILE DRIVING ON THE HIGHWAY AT 45 TO 50 MPH THE CAR SUDDENLY DOWNSHIFTS CAUSING THE MOTOR TO ACCELERATE WHILE THE VEHICLE SLOWS DOWN AND WHEN THE ACCELERATOR IS COMPLETELY RELEASED THE SPEED IS QUICKLY REDUCED LIKE THE BRAKE IS BEING APPLIED...TO MAINTAIN A SPEED OF 25 TO 30 MPH THE MOTOR RPM HAS TO BE IN THE 3500 RANGE. THIS CONDITION REMAINS UNTIL THE VEHICLE IS STOPPED AND THEN IT RETURNS BACK TO NORMAL OPERATIONS. THIS VEHICLE WAS RETURNED TO THE DEALER FOR CORRECTION BUT THEY SPENT TWO DAYS AND …

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46.3%
ODI 10605005

CAR ROLLED AWAY,AND THE BACK OF CAR(TRUNK,LIGHTS) WERE SMASHED. *TR

Look up ODI 10605005 at NHTSA ↗

24.5%
ODI 11597441 · 100,000 mi

The contact owns a 2015 Buick LaCrosse. The contact stated that while stationary at a stop light and attempting to depress the accelerator pedal, the vehicle hesitated while responding. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. The VIN was not available.

Look up ODI 11597441 at NHTSA ↗

612.5%
ODI 10930364 · 40,000 mi

WHILE DRIVING AT HIGHWAY SPEEDS (65+ MPH) THE INFORMATION CENTER WILL DISPLAY 'REDUCED ENGINE POWER' AND CAR WILL DOWN SHIFT AND ONLY REACH 45 MPH. CAUSING CLOSE TO REAR-END CRASH. YOU HAVE TO LEAVE THE HIGHWAY TRAFFIC IMMEDIATELY AND TURN OFF ENGINE. RE-START ENGINE AND CONTINUE DRIVING. IT HAS HAPPENED TWICE NOW. SEEMS LIKE A SOFTWARE PROBLEM. *TR

Look up ODI 10930364 at NHTSA ↗

823.5%
ODI 10928434 · 12 mi

ON NOVEMBER 19, 2016, I PURCHASED THE 2017 BUICK LACROSSE PREMIUM AWD. ON THAT SAME DAY, WHILE I WAS DRIVING ON THE HIGHWAY THE OVERHEATED ENGINE LIGHT CAME ON, BEEPING SOUND, OIL LIGHT CAME ON, SHORTLY VEHICLE INDICATED IMMEDIATELY TO STOP, WHICH I DID, STRANDED ON THE HIGHWAY IN EN ROUTE TO DEALERSHIP. I HAD JUST LEFT THE DEALERSHIP APPROXIMATELY FIVE MINUTES AGO AFTER I PURCHASED THE VEHICLE. THE VEHICLE WAS TOWED TO DEALERSHIP. SIMULTANEOUSLY AT 4:48 P.M. EST, ONSTAR SENT NOTIFICATION VIA EMAIL STATING, "A CRITICAL ISSUE WITH THE ENGINE AND…

Look up ODI 10928434 at NHTSA ↗

325.0%
ODI 11523910

I have brought my 2018 Buick Lacrosse to two different Buick dealerships who say that even though a special instruction letter was recognized and a recall was observed, because my check light went out and the codes on the car where cleared, they will not fix either recall. On three different occasions, the car slowed down to a crawl speed, the check engine light went on and the brakes applied themselves. Also across the dash was displayed 'service transmission'. I thought it was the accelerator pedal position sensor, but it may be a transmissio…

Look up ODI 11523910 at NHTSA ↗

00.0%

No examples available for this selection.

Service Brakes
134.1%
ODI 10609793 · 64,000 mi

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED AND THERE WAS AN ABNORMAL SOUND WHEN THE BRAKES WERE DEPRESSED. THE CONTACT ALSO STATED THAT SHE HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE WOULD COME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATE THE FAILURE HOWEVER, THE MECHANIC REPLACED THE TWO FRONT WHEEL BEARING SENSORS ON THE FRONT AND THE BACK FOR A TOTAL OF SIX TIMES. THE REMEDY REPAIR FAILED AND THE ABS LIGHT WAS STILL ILLUMINATED. THE MA…

Look up ODI 10609793 at NHTSA ↗

72.3%
ODI 10475372 · 25,000 mi

I HAVE HAD PROBLEMS WITH MY ABS AND TRACTION CONTROL,I CONTACTED GM ON THE MATTER AND THEY TOLD ME THEY DONT COVER THE BRAKING SYSTEM,I DO CONSIDER THIS TO BE A SAFETY HASSERD,AS MY BRAKE PEDAL JUMPS WHEN I APPLY THE BRAKES,ID LIKE TO GET SATISFACTION ON THIS ISSUE. *TR

Look up ODI 10475372 at NHTSA ↗

72.8%
ODI 10641591

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 55 MPH, THE CONTACT HEARD AN UNUSUAL SOUND WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE SHOOK VIOLENTLY AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Look up ODI 10641591 at NHTSA ↗

104.0%
ODI 10477143 · 20,000 mi

TL* THE CONTACT OWNS 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE THE BRAKES WERE DEPRESSED THE VEHICLE MADE A LOUD FRICTION SOUND AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE FRONT BRAKE HUB SPEED SENSOR, THE WIRING HARNESS AND THE PASSENGER AIR BAG WIRING CONNECTOR TERMINAL WERE DEFECTIVE AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT MENTIONED THAT THE DRIVER SIDE SUN VISOR WAS DEFECTIVE AND CAUSED A BLINDING SPOT. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 20,500. UP…

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32.8%
ODI 10496685 · 44,000 mi

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS ENGAGED AND AN UNUSUAL NOISE EMITTED CONTINUOUSLY. IN ADDITION, THE AUTOMATIC DEFROSTER DID NOT FUNCTION ON THE FIRST ATTEMPT UPON ACTIVATION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

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157.9%
ODI 10501101 · 49,000 mi

WHILE DRIVING SEVERAL TIMES THE ELECTRONIC STABILITRAK CONTROL SYSTEM ENGAGE UNEXPECTEDLY - WHILE DRIVING AT DIFFERENT SPEEDS THE BRAKES ENGAGED, THE ENGINE SOUNDED DIFFERENT AND TRAFFIC BEHIND ME HAD TO QUICKLY BRAKE, PRIOR TO THESE INCIDENTS THE SERVICE STABILITRAK - SO I TOOK IT TO THE DEALER AND THEY SAID THEY COULDN'T FIND ANYTHING GAVE IT BACK TO ME AND HOUR LATER IT OCCURRED AGAIN RETURNED IT TO DEALER AGAIN GAVE BACK TO ME TOOK IT TO ANOTHER DEALER - IT'S IN THE SHOP NOW SINCE 2/28/13 AND I HAVE RENTAL THANKS. *TR

Look up ODI 10501101 at NHTSA ↗

1710.1%
ODI 10461254 · 5,334 mi

WHILE DRIVING VEHICLE, VEHICLE ELECTRONICS WENT INOPT WHILE CRUISING DOWN HIGHWAY AT 60 MPH. SPEEDOMETER, INSTRUMENT CLUSTER, TURN SIGNALS, NAVIGATION AND RADIO WERE ALL INOPT. *TR

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167.8%
ODI 10511084 · 100 mi

UN SMOOTH SHIFTING AROUND 30 MPH ,CAUSING THE CAR TO JERK OR BRAKE FEELS LIKE THE ASSIST IS NOT SENSING ,CAUSING THE HAD TO DEALERSHIP NOTHING THEY CAN DO ALL CHECK OUT BUT THE PROBLEM IS STILL THERE. *TR

Look up ODI 10511084 at NHTSA ↗

43.1%
ODI 11014712 · 42,460 mi

WHEN IN A COASTING MODE(NO ACCELERATOR USE) CAR WILL APPLY BRAKING ALL ON ITS OWN AND WILL NOT RELEASE BRAKING TILL CAR COMES TO A FULL STOP. NO OBJECTS OR CARS ARE ANYWHERE IN FRONT OF THE CAR WHEN THIS HAPPENS. HAS HAPPENED TWICE WHILE GOING AROUND MEDIUM RADIUS CURVES IN THE ROAD. VERY DANGEROUS TO US AND THE OTHER CARS BEHIND US BECAUSE WE GET NO INDICATION THIS IS GOING TO HAPPEN. THIS HAS HAPPENED A COUPLE OF TIMES. THE LAST TIME IS INDICATED BELOW.

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69.5%
ODI 11022482 · 18,000 mi

PASSED MULTIINSPECTION TRANSMISSION DOES NOT NOT SHIFT FROM TOURING TO SPORT MODE UNDER POWER ALSO GEARSHIFT FEELS ELASTIC LIKE A RUBBER BAND. IN MANUAL MODE PULLS WITH GEAR CHANGE ON ITS OWN VIN NUMBER DOESN'T PULL SPECIFIC INFORMATION ON VEHICLE TRIM LEATHER/CSX/PREMIUM/BASE/HL HID OR HALOGEN 9012 CURRENT BULBS NO GOG LAMPS

Look up ODI 11022482 at NHTSA ↗

49.1%
ODI 11073578 · 14,500 mi

POWER STEERING SERVICE SOON WARNING COMES ON AND POWER STEERING IS LOST. GENERAL MOTORS HAS BEEN NOTIFIED AND DEALER HAS RESET COMPUTER. CONTINUES TO FAIL. EXTREMELY DIFFICULT TO STEER WHEN THIS HAPPENS. HAPPENS AT SLOW SPEEDS ON CITY STREETS AND WHILE TURNING.

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48.3%
ODI 11133159 · 40,000 mi

ADAPTIVE CRUISE ENGAGES ANTILOCK BRAKES IN A RANDOM MANNER EVEN WHEN NO CAR IS IN FRONT OF YOU WHEN THE VEHICLE IS IN MOTION AT A VARIETY OF DIFFERENT SPEEDS. HAS HAPPENED MULTIPLE TIMES FOR SEVERAL MONTHS.

Look up ODI 11133159 at NHTSA ↗

12.9%
ODI 11591082 · 33,000 mi

The contact owns a 2017 Buick Lacrosse. The contact stated that the rear brakes were worn three times faster than the front brakes. The check engine warning light was illuminated. The contact was concerned about the safety of the vehicle. The vehicle was taken to the dealer, where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was taken to another dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to trade the vehicle. Th…

Look up ODI 11591082 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Exterior Lighting66,500–114,625 mi92,000 mi48
ODI 10239711 · 12,000 mi

WHILE DRIVING AT NIGHT. 40 MPH THE HEADLIGHTS WHILE ON LOW BEAM WENT OUT. NO PARKING LIGHTS, NO LOW BEAMS. UPON GETTING TO THE SIDE OF THE ROAD WE DISCOVERED THAT THE HIGH-BEAMS STILL WORKED. THE FIRST TIME A 12,000 MILES IT NEVER DID IT AGAIN UNTIL LAST NIGHT AT 48,000 MILES. AGAIN NO LOWS OR PARKING BUT HIGH BEAMS GOT US HOME THE NEXT MORNING ALL WAS WORKING. *TR

Look up ODI 10239711 at NHTSA ↗

ODI 10251709 · 65,000 mi

WHILE DRIVING HOME AT NIGHT ON THE HIGHWAY MY HEADLIGHTS WENT OUT I TRIED TURNING THEM OFF AND THEN BACK ON NOTHING HAPPENED SO I DROVE HOME USING MY FLASHERS SO NO ONE WOULD HIT ME. TOOK INTO THE DEALER AND THEY CHECKED THE CAR OUT AND THE HEADLIGHTS WERE NOW WORKING THEY TOLD ME THEY WOULD NOT BE ABLE TO DO ANYTHING UNLESS IT HAPPENS WHEN THEY HAVE IT IN THE REPAIR SHOP. THEY STATED IT'S LIKE FINDING A NEEDLE IN A HAYSTACK. GREAT RESPONSE . SINCE THEN IT HAS HAPPENED THREE MORE TIMES THE MOST RECENT WAS YESTERDAY. I AM ABLE TO PUT MY HIGH BE…

Look up ODI 10251709 at NHTSA ↗

ODI 10252087 · 133,450 mi

DRIVING HOME AT NIGHT, THE HEADLIGHTS OF THE CAR SUDDENLY WENT OUT. I REMEMBERED READING THAT THIS HAS HAPPENED WITH SOME ONE ELSE WITH THE SAME MODEL CAR. I TURNED THE HIGH BEAMS ON AND THEY WORKED. THE INCIDENT HAS NOT RE-OCCURRED. *TR

Look up ODI 10252087 at NHTSA ↗

Electrical System73,343–133,500 mi106,000 mi38
ODI 10185468 · 35,800 mi

UPON ENTERING THE HIGHWAY AND APPROACHING THE 55 MPH SPEED LIMIT THE CAR SEEMED TO STALL. THE ENGINE ACTED LIKE IT LOST ALL POWER. LETTING UP ON THE GAS PEDAL CAUSED THE ENGINE TO REGAIN POWER UNTIL THE GAS PEDAL WAS PRESSED AGAIN. I DID THIS NUMEROUS TIMES UNTIL THE CAR FINALLY DIED AND I HAD TO PULL OFF THE ROAD. AFTER THE LONG LINE OF CARS PASSED BY I GOT THE CAR STARTED AND KEPT IT IN FIRST GEAR UNTIL I WAS MORE SURE IT COULD KEEP RUNNING. IT BEHAVED NORMALLY AFTER THAT. WHEN I GOT HOME MY WIFE CONFIDED IT HAPPENED TO HER ONCE TOO.

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ODI 10204874 · 19,446 mi

2005 BUICK LACROSSE WITH DEFECTIVE BRAKES UNDER RECALL. CUSTOMER STATED THAT HER VEHICLE HAD DEFECTIVE BRAKES AND THE PEDAL WAS PRESSED THE BRAKES WOULD NOT BE APPLIED. SHE WAS TOLD TWO WEEKS BEFORE REPAIRS COULD BE MADE. *KB THE CONSUMER ALSO STATED THE LIGHTS ON THE DRIVER'S INFORMATION CENTER WERE DIM MOST OF THE TIME AND SOMETIMES DISAPPEARED ALTOGETHER. THE DEALER INFORMED THE CONSUMER IT WAS A NORMAL OCCURRENCE FOR INTERIOR ILLUMINATION TO DIM/BRIGHTEN DUE TO VOLTAGE DEMAND AND/OR AMBIENT LIGHT CONDITIONS. THE CONSUMER BELIEVED THERE …

Look up ODI 10204874 at NHTSA ↗

ODI 10328071 · 86,355 mi

TRAVELING ON INTERSTATE 57 DURING DAYTIME HOURS. WHILE CRUISING AT 73 MILES PER HOUR IN THE RIGHT HAND LANE, THE VEHICLE SPUTTERED AND LOST ALL POWER. I COASTED TO A STOP OFF THE SIDE OF THE ROAD. I RESTARTED THE VEHICLE AND EVERYTHING SEEMED OK, SO I CONTINUED ON. A LITTLE LATER IT SPUTTERED AGAIN AND STARTED LOSING POWER. THE POWER CAME BACK BEFORE IT CAME TO A COMPLETE STOP. I CALLED ON STAR FOR A DIAGNOSTIC CHECK AND THEY TOLD ME I HAD A FUEL SYSTEM PROBLEM AND THAT IF THE CAR WOULD RUN TO CONTINUE THAT IT WAS NOT A SAFETY ISSUE. THEY TOL…

Look up ODI 10328071 at NHTSA ↗

Steering25,000–69,750 mi41,000 mi43
ODI 10217092 · 14,000 mi

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE INSTRUMENT PANEL AND THE DRIVER INFORMATION CENTER ARE DIFFICULT TO READ DURING THE DAY OR EARLY MORNINGS BECAUSE THE SENSORS ARE DIM. THE DEALER REPLACED THE LIGHT CLUSTER SWITCHES AND STATED THAT THE INSTRUMENT PANEL AND INFORMATION CENTER WERE DESIGNED WITH DIM LIGHTING; THEREFORE, REPLACEMENTS WOULD NOT CORRECT THE FAILURE. THE CURRENT MILEAGE WAS 15,500 AND FAILURE MILEAGE WAS 14,000. UPDATED 02-25-08 *BF THE INTERMEDIATE SHAFT WAS REPLACED DUE TO A NOISE BEING HEARD IN THE STEERING WHIL…

Look up ODI 10217092 at NHTSA ↗

ODI 10249099 · 14,000 mi

I HAVE A 2005 BUICK LACROSSE CXL WITH ONLY 20,000 MILES ON IT. I'VE HAD TO HAVE THE STEERING COLUMN RELUBRICATED TWICE IN 2 YRS. IT RATTLES, OR STARTS TO RATTLE AFTER ONLY 6,000 MILES FROM THE LAST SERVICE. THIS IS OBVIOUSLY A FACTORY DEFECT, AND I WOULD LIKE A PERMANENT FIX TO THIS PROBLEM. NO WONDER HONDA OUTSELLS BUICK IN AMERICA. FOR SHAME!! *TR

Look up ODI 10249099 at NHTSA ↗

ODI 10251784 · 41,000 mi

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THERE WAS A TSB REGARDING A CLUNKING NOISE (SERVICE BULLETIN NUMBER 4105, NHTSA CAMPAIGN ID NUMBER 10020049 (STEERING:COLUMN)). THE FAILURE OCCURS WHENEVER THE STEERING WHEEL IS TURNED. THE TSB STATED THAT THE FAILURE CAN BE RESOLVED BY GREASING THE WHEEL AND WAS DUE TO INSUFFICIENT LUBRICATION OF THE INTERMEDIATE STEERING SHAFT. THE FAILURE BEGAN AT 41,000 MILES IN 2007 WHILE DRIVING 15 MPH. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPAIRED THE VEHICLE ACCORDING TO THE T…

Look up ODI 10251784 at NHTSA ↗

Air Bags69,754–105,500 mi89,800 mi20
ODI 10158266 · 94 mi

DT*: THE CONTACT STATED THE HORN ON THE RIGHT SIDE OF THE STEERING WHEEL WILL NOT SOUND . THE VEHICLE HAS BEEN INSPECTED BY THE DEALERSHIP ON FOUR SEPARATE OCCASIONS. THE DEALER REPLACED THE AIR BAG TWICE AND WAS UNABLE TO CORRECT THE PROBLEM. THE MANUFACTURER WAS ALERTED AND OFFERED TO EXTEND THE WARRANTY CONCERNING THE AIR BAG AND THE HORN. THE CONTACT EXPRESSED THIS IS A SAFETY ISSUE AND THE OFFER IS UNSATISFACTORY.

Look up ODI 10158266 at NHTSA ↗

ODI 10441323 · 53,000 mi

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG LIGHT ILLUMINATED UPON STARTING THE VEHICLE WITH A PASSENGER SEATED IN THE FRONT SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT A MECHANISM WITHIN THE FRONT PASSENGER SEAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 53,000.

Look up ODI 10441323 at NHTSA ↗

ODI 10595862 · 110,000 mi

I WAS DRIVING WITH MY WIFE IN THE PASSENGER SEAT WITH HER SEAT BELT ON AND AS I SLOWED DOWN TO A STOP SIGN THE PASSENGER AIR BAG ACTIVATION LIGHT DISENGAGED, ONLY AFTER PROCEEDING THROUGH THE INTERSECTION HEADING DOWN US-26 IN NEWBERRY, FL AND REACHING ABOUT 45 MPH THE LIGHT REACTIVATED. I LOOKED UP THIS RECALL WITH THE NHTSA AND WAS TOLD BY [XXX] FROM BUICK THAT MY CAR WAS NOT LISTED AS A SUSPECT VEHICLE FOR RECALL. I WAS ALSO TOLD BY BUICK/ [XXX] THAT SHE DID NOT POSSESS THE ABILITY TO LIST MY VIN# AS A PROBLEM VEHICLE. INFORMATION …

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Service Brakes43,363–97,653 mi72,405 mi8
ODI 10609793 · 64,000 mi

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED AND THERE WAS AN ABNORMAL SOUND WHEN THE BRAKES WERE DEPRESSED. THE CONTACT ALSO STATED THAT SHE HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE WOULD COME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATE THE FAILURE HOWEVER, THE MECHANIC REPLACED THE TWO FRONT WHEEL BEARING SENSORS ON THE FRONT AND THE BACK FOR A TOTAL OF SIX TIMES. THE REMEDY REPAIR FAILED AND THE ABS LIGHT WAS STILL ILLUMINATED. THE MA…

Look up ODI 10609793 at NHTSA ↗

ODI 10617331 · 49,150 mi

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE BRAKES FAILED. THE CONTACT ALSO STATED THAT THE DRIVER HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,150.

Look up ODI 10617331 at NHTSA ↗

ODI 10626751 · 80,810 mi

BROKEN STABILIZER BAR, SWAY BAR LINKS AND BUSHINGS WERE REPLACED.SEVERAL DAYS LATER THERE WAS LEAKAGE UNDER THE DRIVERS SIDE OF CAR. AFTER CHECKING FLUIDS ALL SEEMED IN ORDER. BUT LEAKAGE CONTINUED UNTIL I ASSUME FLUID WAS LOW OR OUT. NOW I NOTICE A STEERING WHEEL SQUEAL WHENEVER I TURN THE STEERING WHEEL, REGARDLESS OF LOW OR HIGH SPEED. I UNDERSTAND POWER STEERING IS STILL A PROBLEM. WHEN WILL THERE BE A RECALL? *TR

Look up ODI 10626751 at NHTSA ↗

Power Train72,500–113,000 mi78,186 mi10
ODI 10276515 · 73,000 mi

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. WHENEVER THE CONTACT PLACES THE VEHICLE INTO DRIVE, HE HEARS A LOUD CLUNKING NOISE AND IT FEELS AS IF THE VEHICLE IS NOT IN GEAR. AFTER A WHILE, THE ENGINE WILL REV AND FINALLY SHIFT INTO THE PROPER GEAR. WHILE DRIVING LESS THAN 15 MPH, IT FEELS AS IF THE GEARS ARE CHANGING AND THE CLUNKING NOISE IS HEARD AGAIN. THE VEHICLE HAS BEEN TO THE DEALER SEVERAL TIMES, BUT THE MANUFACTURER STATED THAT THE VEHICLE IS WORKING PROPERLY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 73,000 AND CURRENT MILEAGE…

Look up ODI 10276515 at NHTSA ↗

ODI 10389707 · 42,000 mi

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE VEHICLE WOULD INTERMITTENTLY JERK WHEN CHANGING GEARS AND SPORADICALLY WOULD FAIL TO START. IN ADDITION, THE REAR DEFROSTER WOULD TAKE AN ABNORMALLY LONG TIME TO DEFROST THE WINDOW AND THE AIR CONDITIONING UNIT WOULD INDEPENDENTLY TURN OFF AND ON. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.

Look up ODI 10389707 at NHTSA ↗

ODI 10521362 · 69,500 mi

MY SON WAS DRIVING AND THE RACK AND PINION WENT OUT AGAIN. THIS IS THE THIRD TIME IN TWO MONTHS. SOMETHING NEEDS TO BE DONE ABOUT THIS VEHICLE BEFORE SOMETHING SERIOUS HAPPENS LIKE LOST OF LIFE. *TR

Look up ODI 10521362 at NHTSA ↗

Suspension16,000–74,499 mi57,130 mi9
ODI 10117664 · 35,000 mi

WHILE DRIVING AT ANY SPEED STEERING WHEELJERKED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Look up ODI 10117664 at NHTSA ↗

ODI 10121340 · 2,700 mi

DT: NEW BUICK LACROSS; THE CAR WANDERED AROUND THE ROAD. IT WOULD ALL OF A SUDDEN GO TO THE LEFT AND THEN TO THE RIGHT. THE STEERING WHEEL DOESN'T HAVE TO BE TURNED IN EITHER OF THOSE DIRECTIONS. *AK *NM

Look up ODI 10121340 at NHTSA ↗

ODI 10213286 · 2,000 mi

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BEGAN WOBBLING EXCESSIVELY AND THE STEERING COLUMN WAS DIFFICULT TO OPERATE. THE DEALER ROTATED THE TIRES AND ADJUSTED THE ALIGNMENT. THREE WEEKS AFTER THE REPAIRS WERE MADE, THE FAILURES RECURRED. HE TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,000 AND CURRENT MILEAGE WAS 47,470. UPDATED 01/24/08 *BF UPDATED 01/24/08 *TR

Look up ODI 10213286 at NHTSA ↗

Exterior Lighting:Headlights27,000–85,212 mi35,000 mi7
ODI 10168822 · 7,600 mi

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH ON A CITY STREET AT NIGHT, UPON ENGAGING THE HIGH BEAM/DIMMER SWITCH, THE HEADLIGHTS WENT OUT WITHOUT WARNING. THE HEADLIGHTS WOULD NOT ILLUMINATE AFTER SEVERAL ATTEMPTS. THE HEADLIGHTS ILLUMINATED ON THEIR OWN AFTER THE VEHICLE WAS DRIVEN 2 MILES TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. AFTERWARDS, THE PROBLEM PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER TO AWAIT FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED.

Look up ODI 10168822 at NHTSA ↗

ODI 10298261 · 26,000 mi

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE WHICH WAS PURCHASED ON 10-14-2006. THE HEADLIGHTS WOULD WORK INTERMITTENTLY. THE DEALER MADE NECESSARY REPAIRS TO THE HEADLIGHTS BY ADDING AN UNKNOWN SENSOR, HOWEVER A SHORT OCCURRED AND THE HEADLIGHTS HAVE FAILED COMPLETELY. THE HORN WAS ALSO INOPERABLE. SHE ALSO STATED THAT THE WATER PUMP FAILED AND WAS REPLACED BY THE DEALER. ALL OF THE REPAIRS WERE COVERED UNDER HER EXTENDED WARRANTY PLAN. TO DATE, NO REPAIRS HAVE BEEN MADE TO THE HEADLIGHTS TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 26,000 AND…

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ODI 10356823 · 107,450 mi

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE DRIVER WAS DRIVING 25 MPH WHEN OTHER DRIVERS BEGAN TO FLASH THEIR LIGHTS AT HER. THE VEHICLE WAS PULLED OVER AND THE DRIVER NOTICED THE HEADLIGHTS WERE NOT WORKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE RELAY WITHIN THE ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE HAS NOT RECURRED. THE FAILURE MILEAGE WAS 107,450 AND THE CURRENT MILEAGE WAS 107,650. UPDATED 01/06/11 *BF

Look up ODI 10356823 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-051None
ODI 11736191

Gas. Leaking car smoking and cutting off

Look up ODI 11736191 at NHTSA ↗

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-081None
ODI 11756701

The contact owns a 2005 Buick LaCrosse equipped with Venom Power Tires, Tire Line: Ragnarok GTS, Tire Size: 235/35/VR20, DOT Number:1WP2CTPWL. The contact stated that while driving at an undisclosed speed, the rear driver’s side tire became flat. The contact exited the vehicle and became aware that the sidewall of the tire had separated. The cause of the failure was not yet determined. The tire dealer was not notified of the failure. The tire was not repaired. The manufacturer was not notified of the failure. The failure mileage was not availab…

Look up ODI 11756701 at NHTSA ↗

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 24 reports

2018: 4 complaints · 2019: 2 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2018244
2019122
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20181200
2019600

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentExterior LightingElectrical SystemSteeringAir BagsService BrakesPower TrainSuspensionExterior Lighting:Headlights
Exterior Lighting—
8
ODI 10452438 · 60,000 mi

LOW BEAMS INTERMITTENTLY FAIL AT NIGHT, THEN SELF-RESTORE WITHIN A FEW MINUTES. HIGH BEAMS WORK. ALREADY CHANGED THE SIGNAL ARM SWITCH, THE HEADLAMP IN-DASH SWITCH, THE RELAY IN THE FUSEBOX, BOTH HEADLAMP ASSEMBLIES. HOMESTEAD CHEVROLET/CADILLAC DEALER AND VARIOUS "SMART" MECHANIC SHOPS SEEM TO BE OUTWITTED BY THIS ONE. *KB

Look up ODI 10452438 at NHTSA ↗

ODI 10510716 · 120,450 mi

I WAS DRIVING OUT INTERSTATE TAKING MY DAUGHTER AND GRANDKIDS HOME IT WAS DARK AND ALL THE SUDDEN MY HEADLIGHTS WENT OFF, HAD TO TRY AND GET PULLED OVER TO SHOULDER I WAS SCARED I WOULD WRECK BECAUSE I COULD NOT SEE WHERE I WAS GOING, GOT PULLED OVER AND AFTER TURNING CAR OFF AND ON SEVERAL TIMES FINALLY AFTER ABOUT 30 MINS OR SO MY HEADLIGHTS CAME BACK ON. I NEVER KNOW WHEN THIS IS VGOING TO HAPPEN AND IT FRIGHTENS ME TO THINK I COULD HAVE A SERIOUS ACCIDENT WITH MY 8YR OLD CHILD IN THE CAR WITH ME. THE DEALER I PURCHASED FROM WILL NOT WORK WI…

Look up ODI 10510716 at NHTSA ↗

ODI 10608336 · 115,000 mi

MY DAUGHTER HAS A 2005 BUICK LACROSSE THAT THE ELECTRICAL SYSTEM SHUTS OFF DIFFERENT ITEMS THAT CAN BE DANGEROUS AT NIGHT. THE HEADLIGHTS (DIMS) WILL SHUT OFF, THE RADIO WILL TURN OFF OR THE LIGHTS FOR IT WILL DIM OR SHUT OFF, THE DASH LIGHTS DIM OR TURN OFF COMPLETELY, THEN TAKE QUITE A WHILE TO COME BACK ON. SOMETIMES IT AFFECTS ONLY DIFFERENT PARTS OF THOSE LISTED ABOVE. THE ISSUE IS WE HAVE HAD IT INTO A REPAIR SHOP AT LEAST TWICE FOR IT AND THEY HAVE REPLACE SOME PARTS THEY THOUGHT COULD CAUSE IT, BUT IT HASN'T STOPPED IT FROM HAPPEN…

Look up ODI 10608336 at NHTSA ↗

0
2
ODI 10744813 · 96,870 mi

MY VEHICLE STARTED FLASHING, CHIMING, GIVING SERVICE ABS, SERVICE TC, SERVICE BRAKES MESSAGES, AIR BAG INDICATOR LIT UP,AND TURN SIGNALS STARTED HAVING LONGER AND LONGER PAUSES BETWEEN CLICKS AT RANDOM TIMES DURING A TWO WEEK PERIOD. I TOOK THE VEHICLE FOR A COMPUTER DIAGNOSTIC. I WAS NOTIFIED EVERYTHING INDICATED THE INSTRUMENT PANEL IS THE PROBLEM: THE COMPUTER IS NOT CONNECTING TO THE VARIOUS PARTS OF THE VEHICLE.

Look up ODI 10744813 at NHTSA ↗

ODI 11132820 · 100,000 mi

MY HEAD LIGHTS WON'T COME ON AND MY AIR BAG LIGHT COMES ON AND OFF ALL DAY LONG WHILE DRIVING.

Look up ODI 11132820 at NHTSA ↗

1
ODI 10744813 · 96,870 mi

MY VEHICLE STARTED FLASHING, CHIMING, GIVING SERVICE ABS, SERVICE TC, SERVICE BRAKES MESSAGES, AIR BAG INDICATOR LIT UP,AND TURN SIGNALS STARTED HAVING LONGER AND LONGER PAUSES BETWEEN CLICKS AT RANDOM TIMES DURING A TWO WEEK PERIOD. I TOOK THE VEHICLE FOR A COMPUTER DIAGNOSTIC. I WAS NOTIFIED EVERYTHING INDICATED THE INSTRUMENT PANEL IS THE PROBLEM: THE COMPUTER IS NOT CONNECTING TO THE VARIOUS PARTS OF THE VEHICLE.

Look up ODI 10744813 at NHTSA ↗

000
Electrical System
8
ODI 10452438 · 60,000 mi

LOW BEAMS INTERMITTENTLY FAIL AT NIGHT, THEN SELF-RESTORE WITHIN A FEW MINUTES. HIGH BEAMS WORK. ALREADY CHANGED THE SIGNAL ARM SWITCH, THE HEADLAMP IN-DASH SWITCH, THE RELAY IN THE FUSEBOX, BOTH HEADLAMP ASSEMBLIES. HOMESTEAD CHEVROLET/CADILLAC DEALER AND VARIOUS "SMART" MECHANIC SHOPS SEEM TO BE OUTWITTED BY THIS ONE. *KB

Look up ODI 10452438 at NHTSA ↗

ODI 10510716 · 120,450 mi

I WAS DRIVING OUT INTERSTATE TAKING MY DAUGHTER AND GRANDKIDS HOME IT WAS DARK AND ALL THE SUDDEN MY HEADLIGHTS WENT OFF, HAD TO TRY AND GET PULLED OVER TO SHOULDER I WAS SCARED I WOULD WRECK BECAUSE I COULD NOT SEE WHERE I WAS GOING, GOT PULLED OVER AND AFTER TURNING CAR OFF AND ON SEVERAL TIMES FINALLY AFTER ABOUT 30 MINS OR SO MY HEADLIGHTS CAME BACK ON. I NEVER KNOW WHEN THIS IS VGOING TO HAPPEN AND IT FRIGHTENS ME TO THINK I COULD HAVE A SERIOUS ACCIDENT WITH MY 8YR OLD CHILD IN THE CAR WITH ME. THE DEALER I PURCHASED FROM WILL NOT WORK WI…

Look up ODI 10510716 at NHTSA ↗

ODI 10608336 · 115,000 mi

MY DAUGHTER HAS A 2005 BUICK LACROSSE THAT THE ELECTRICAL SYSTEM SHUTS OFF DIFFERENT ITEMS THAT CAN BE DANGEROUS AT NIGHT. THE HEADLIGHTS (DIMS) WILL SHUT OFF, THE RADIO WILL TURN OFF OR THE LIGHTS FOR IT WILL DIM OR SHUT OFF, THE DASH LIGHTS DIM OR TURN OFF COMPLETELY, THEN TAKE QUITE A WHILE TO COME BACK ON. SOMETIMES IT AFFECTS ONLY DIFFERENT PARTS OF THOSE LISTED ABOVE. THE ISSUE IS WE HAVE HAD IT INTO A REPAIR SHOP AT LEAST TWICE FOR IT AND THEY HAVE REPLACE SOME PARTS THEY THOUGHT COULD CAUSE IT, BUT IT HASN'T STOPPED IT FROM HAPPEN…

Look up ODI 10608336 at NHTSA ↗

—
1
ODI 11206927 · 150,733 mi

WHILE DRIVING THE CAR DOWN THE ROAD IT WILL "RANDOMLY" SHUT OFF. GIVING NO INDICATION OTHER THEN DIMMING LIGHTS. NEITHER THE DEALERSHIP OR THE GARAGE I WENT TO CAN EXPLAIN IT. THE POWER STEERING DOESNT WORK AND HAS ALMOST CAUSED ME TO CRASH ON THE HIGHWAY AND TOWN ROADS.

Look up ODI 11206927 at NHTSA ↗

3
ODI 10702602

S10- DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REGARDING ASSISTANCE WITH A SAFETY RECALL OF A 2005 BUICK LACROSSE. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THE DEALER STATED IT WOULD COST $150 TO REPLACE THE AIR BAG MODULE FOR THE DRIVER AND PASSENGER SIDE. ALSO, THE VEHICLE STALLED SLIGHTLY WHEN DRIVING UP A SHORT HILL. THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER CONCLUDED THE FENDER WAS RUBBING ON THE TIRE WHEN TURNING LEFT AND THEY SIMPLY RE-POSITIONED THE RIGHT FRONT …

Look up ODI 10702602 at NHTSA ↗

ODI 10781986

TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER AND THE BRAKES FAILED. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNAVAILABLE.

Look up ODI 10781986 at NHTSA ↗

ODI 11132820 · 100,000 mi

MY HEAD LIGHTS WON'T COME ON AND MY AIR BAG LIGHT COMES ON AND OFF ALL DAY LONG WHILE DRIVING.

Look up ODI 11132820 at NHTSA ↗

2
ODI 10661869

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 10 MPH, THE HEADLIGHTS WENT OUT, WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. UPDATED 1/7/15*CN

Look up ODI 10661869 at NHTSA ↗

ODI 10781986

TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER AND THE BRAKES FAILED. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNAVAILABLE.

Look up ODI 10781986 at NHTSA ↗

3
ODI 10702602

S10- DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REGARDING ASSISTANCE WITH A SAFETY RECALL OF A 2005 BUICK LACROSSE. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THE DEALER STATED IT WOULD COST $150 TO REPLACE THE AIR BAG MODULE FOR THE DRIVER AND PASSENGER SIDE. ALSO, THE VEHICLE STALLED SLIGHTLY WHEN DRIVING UP A SHORT HILL. THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER CONCLUDED THE FENDER WAS RUBBING ON THE TIRE WHEN TURNING LEFT AND THEY SIMPLY RE-POSITIONED THE RIGHT FRONT …

Look up ODI 10702602 at NHTSA ↗

ODI 11048441 · 83,371 mi

I SMELL SOMETHING LIKE BURNING WIRES. THE TRANSMISSION LIGHT IS ON. AUTOMATIC SHIFTING JERKS. I AM AFRAID OF BEING STRANDED SOMEWHERE. I AM 70 YEARS OLD AND NEED MY CAR TO BE RELIABLE.

Look up ODI 11048441 at NHTSA ↗

ODI 11206927 · 150,733 mi

WHILE DRIVING THE CAR DOWN THE ROAD IT WILL "RANDOMLY" SHUT OFF. GIVING NO INDICATION OTHER THEN DIMMING LIGHTS. NEITHER THE DEALERSHIP OR THE GARAGE I WENT TO CAN EXPLAIN IT. THE POWER STEERING DOESNT WORK AND HAS ALMOST CAUSED ME TO CRASH ON THE HIGHWAY AND TOWN ROADS.

Look up ODI 11206927 at NHTSA ↗

1
ODI 10702602

S10- DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REGARDING ASSISTANCE WITH A SAFETY RECALL OF A 2005 BUICK LACROSSE. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THE DEALER STATED IT WOULD COST $150 TO REPLACE THE AIR BAG MODULE FOR THE DRIVER AND PASSENGER SIDE. ALSO, THE VEHICLE STALLED SLIGHTLY WHEN DRIVING UP A SHORT HILL. THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER CONCLUDED THE FENDER WAS RUBBING ON THE TIRE WHEN TURNING LEFT AND THEY SIMPLY RE-POSITIONED THE RIGHT FRONT …

Look up ODI 10702602 at NHTSA ↗

2
ODI 10356823 · 107,450 mi

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE DRIVER WAS DRIVING 25 MPH WHEN OTHER DRIVERS BEGAN TO FLASH THEIR LIGHTS AT HER. THE VEHICLE WAS PULLED OVER AND THE DRIVER NOTICED THE HEADLIGHTS WERE NOT WORKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE RELAY WITHIN THE ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE HAS NOT RECURRED. THE FAILURE MILEAGE WAS 107,450 AND THE CURRENT MILEAGE WAS 107,650. UPDATED 01/06/11 *BF

Look up ODI 10356823 at NHTSA ↗

ODI 10641940 · 35,000 mi

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING, THE LOW BEAM HEADLIGHTS SHORTED AND TURNED OFF ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE TECHNICIAN DIAGNOSED THAT THE RELAY SWITCH AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Look up ODI 10641940 at NHTSA ↗

Steering0
1
ODI 11206927 · 150,733 mi

WHILE DRIVING THE CAR DOWN THE ROAD IT WILL "RANDOMLY" SHUT OFF. GIVING NO INDICATION OTHER THEN DIMMING LIGHTS. NEITHER THE DEALERSHIP OR THE GARAGE I WENT TO CAN EXPLAIN IT. THE POWER STEERING DOESNT WORK AND HAS ALMOST CAUSED ME TO CRASH ON THE HIGHWAY AND TOWN ROADS.

Look up ODI 11206927 at NHTSA ↗

—
2
ODI 10633617

I BROUGHT MY CAR TO MY MECHANIC FOR REGULAR INSPECTION. I HAVE A STRANGE NOISE IN THE STEERING BASE WHEN I TURN THE WHEEL OR APPLY THE BRAKES. HE TOLD ME IT WAS IN THE STEERING COLUMN AND MY AIRBAG LIGHT COMES ON AND WILL NOT GO OFF. I FOUND THAT THERE WAS A RECALL FOR THE BRAKE PEDAL PUSHROD RETAINER AND I WENT TO THE BUICK DEALERSHIP AND THEY TOLD ME THERE WAS NO PROBLEM,YET I HAVE A VEHICLE HISTORY SUMMARY FOR IT. HOW CAN I GET IT FIXED IF THEY DENY IT? *TR

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ODI 10716573

TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. ON AUGUST 24, 2014, WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE DIVIDER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED BACK, KNEE, AND NECK PAIN THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A WRECKAGE YARD BY A PRIVATE TOW COMPANY. THE CONTACT RECEIVED A RECALL NOTIFICATION AFTER THE CRASH OCCURRED FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE …

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3
ODI 10626751 · 80,810 mi

BROKEN STABILIZER BAR, SWAY BAR LINKS AND BUSHINGS WERE REPLACED.SEVERAL DAYS LATER THERE WAS LEAKAGE UNDER THE DRIVERS SIDE OF CAR. AFTER CHECKING FLUIDS ALL SEEMED IN ORDER. BUT LEAKAGE CONTINUED UNTIL I ASSUME FLUID WAS LOW OR OUT. NOW I NOTICE A STEERING WHEEL SQUEAL WHENEVER I TURN THE STEERING WHEEL, REGARDLESS OF LOW OR HIGH SPEED. I UNDERSTAND POWER STEERING IS STILL A PROBLEM. WHEN WILL THERE BE A RECALL? *TR

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ODI 10676700 · 26,000 mi

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE MAKING A RIGHT TURN AT LOW SPEEDS, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYST…

Look up ODI 10676700 at NHTSA ↗

ODI 10716573

TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. ON AUGUST 24, 2014, WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE DIVIDER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED BACK, KNEE, AND NECK PAIN THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A WRECKAGE YARD BY A PRIVATE TOW COMPANY. THE CONTACT RECEIVED A RECALL NOTIFICATION AFTER THE CRASH OCCURRED FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE …

Look up ODI 10716573 at NHTSA ↗

4
ODI 10521362 · 69,500 mi

MY SON WAS DRIVING AND THE RACK AND PINION WENT OUT AGAIN. THIS IS THE THIRD TIME IN TWO MONTHS. SOMETHING NEEDS TO BE DONE ABOUT THIS VEHICLE BEFORE SOMETHING SERIOUS HAPPENS LIKE LOST OF LIFE. *TR

Look up ODI 10521362 at NHTSA ↗

ODI 10522539 · 72,500 mi

CAR WAS REPAIRED THURSDAY, JUNE 27, 2013, PICKED UP ON THURSDAY, JUNE 27, 2013, RACK AND PINION WENT OUT FRIDAY NIGHT, JUNE 28, 2013 FOR THE FOURTH () TIME IN LESS THAN TWO MONTHS. SOMETHING NEEDS TO BE DONE ABOUT THIS DEFECT. THERE WAS NO WARNING, STEERING GOT TIGHT, PULLED OVER AND CHECKED THE FLUID, WAS EMPTY, PUT SOME MORE IN AND IT POURED OUT THE BOTTOM ON THE DRIVER'S SIDE. JUST LIKE THE OTHER THREE TIMES. *TR

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ODI 10526105 · 72,500 mi

THIS IS THE FIFTH (5TH) TIME THE RACK AND PINION HAS GONE OUT ON THIS VEHICLE IN THE PAST THREE MONTHS - MAY 2013 THROUGH JULY 2013. THIS DOES NOT MAKE ANY SENSE - THE VEHICLE WAS REPAIRED WITH "GENUINE GM PARTS" AND STILL CONTINUES TO GO OUT IN ABOUT A WEEK AFTER INSTALL. WHEN IS SOMEONE GOING TO ADDRESS THIS ISSUE? I SEND COMPLAINT AFTER COMPLAINT TO YOU AND TO THE BUICK PEOPLE AND NOTHING IS BEING DONE. WHAT GOOD DOES IT DO TO KEEP SENDING COMPLAINTS TO YOUR AGENCY? WHAT GOOD DOES IT DO TO SEND COMPLAINTS TO BUICK AND GENERAL MOTORS - NOTHIN…

Look up ODI 10526105 at NHTSA ↗

4
ODI 10549674 · 84,700 mi

A CREAKING SOUND WAS NOTICED USUALLY WHEN TURNING THE STEERING WHEEL OR IN A CONSTANT STATE TURN MOSTLY AT SPEEDS BELOW 40 MPH. CAR WAS TAKEN TO A GM (BUICK ) DEALER GARAGE AND IT WAS DIAGNOSED AS THE RACK AND PINION. DEALER RECOMMENDED REPLACING THE RACK AND PINION, TIE RODS, POWER STEERING PUMP AND HOSE AND ALSO RECOMMENDED REPLACING THE STRUTS. I TOOK THE CAR TO A GARAGE THAT DOES MD STATE INSPECTIONS TO HAVE THE CAR INSPECTED AND THEY QUICKLY FOUND THE ISSUE....THE FRONT STABILIZER BAR WAS FATIGUE CRACKED COMPLETELY THROUGH AT THE ATTACH PO…

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ODI 10626751 · 80,810 mi

BROKEN STABILIZER BAR, SWAY BAR LINKS AND BUSHINGS WERE REPLACED.SEVERAL DAYS LATER THERE WAS LEAKAGE UNDER THE DRIVERS SIDE OF CAR. AFTER CHECKING FLUIDS ALL SEEMED IN ORDER. BUT LEAKAGE CONTINUED UNTIL I ASSUME FLUID WAS LOW OR OUT. NOW I NOTICE A STEERING WHEEL SQUEAL WHENEVER I TURN THE STEERING WHEEL, REGARDLESS OF LOW OR HIGH SPEED. I UNDERSTAND POWER STEERING IS STILL A PROBLEM. WHEN WILL THERE BE A RECALL? *TR

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ODI 10630058

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL AND FRONT END OF THE VEHICLE BEGAN TO SHAKE. THE CONTACT ALSO STATED THAT THE VEHICLE VEERED TO THE RIGHT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN AND THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

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0
Air Bags
2
ODI 10744813 · 96,870 mi

MY VEHICLE STARTED FLASHING, CHIMING, GIVING SERVICE ABS, SERVICE TC, SERVICE BRAKES MESSAGES, AIR BAG INDICATOR LIT UP,AND TURN SIGNALS STARTED HAVING LONGER AND LONGER PAUSES BETWEEN CLICKS AT RANDOM TIMES DURING A TWO WEEK PERIOD. I TOOK THE VEHICLE FOR A COMPUTER DIAGNOSTIC. I WAS NOTIFIED EVERYTHING INDICATED THE INSTRUMENT PANEL IS THE PROBLEM: THE COMPUTER IS NOT CONNECTING TO THE VARIOUS PARTS OF THE VEHICLE.

Look up ODI 10744813 at NHTSA ↗

ODI 11132820 · 100,000 mi

MY HEAD LIGHTS WON'T COME ON AND MY AIR BAG LIGHT COMES ON AND OFF ALL DAY LONG WHILE DRIVING.

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3
ODI 10702602

S10- DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REGARDING ASSISTANCE WITH A SAFETY RECALL OF A 2005 BUICK LACROSSE. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THE DEALER STATED IT WOULD COST $150 TO REPLACE THE AIR BAG MODULE FOR THE DRIVER AND PASSENGER SIDE. ALSO, THE VEHICLE STALLED SLIGHTLY WHEN DRIVING UP A SHORT HILL. THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER CONCLUDED THE FENDER WAS RUBBING ON THE TIRE WHEN TURNING LEFT AND THEY SIMPLY RE-POSITIONED THE RIGHT FRONT …

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ODI 10781986

TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER AND THE BRAKES FAILED. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNAVAILABLE.

Look up ODI 10781986 at NHTSA ↗

ODI 11132820 · 100,000 mi

MY HEAD LIGHTS WON'T COME ON AND MY AIR BAG LIGHT COMES ON AND OFF ALL DAY LONG WHILE DRIVING.

Look up ODI 11132820 at NHTSA ↗

2
ODI 10633617

I BROUGHT MY CAR TO MY MECHANIC FOR REGULAR INSPECTION. I HAVE A STRANGE NOISE IN THE STEERING BASE WHEN I TURN THE WHEEL OR APPLY THE BRAKES. HE TOLD ME IT WAS IN THE STEERING COLUMN AND MY AIRBAG LIGHT COMES ON AND WILL NOT GO OFF. I FOUND THAT THERE WAS A RECALL FOR THE BRAKE PEDAL PUSHROD RETAINER AND I WENT TO THE BUICK DEALERSHIP AND THEY TOLD ME THERE WAS NO PROBLEM,YET I HAVE A VEHICLE HISTORY SUMMARY FOR IT. HOW CAN I GET IT FIXED IF THEY DENY IT? *TR

Look up ODI 10633617 at NHTSA ↗

ODI 10716573

TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. ON AUGUST 24, 2014, WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE DIVIDER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED BACK, KNEE, AND NECK PAIN THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A WRECKAGE YARD BY A PRIVATE TOW COMPANY. THE CONTACT RECEIVED A RECALL NOTIFICATION AFTER THE CRASH OCCURRED FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE …

Look up ODI 10716573 at NHTSA ↗

—
4
ODI 10716573

TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. ON AUGUST 24, 2014, WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE DIVIDER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED BACK, KNEE, AND NECK PAIN THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A WRECKAGE YARD BY A PRIVATE TOW COMPANY. THE CONTACT RECEIVED A RECALL NOTIFICATION AFTER THE CRASH OCCURRED FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE …

Look up ODI 10716573 at NHTSA ↗

ODI 10744813 · 96,870 mi

MY VEHICLE STARTED FLASHING, CHIMING, GIVING SERVICE ABS, SERVICE TC, SERVICE BRAKES MESSAGES, AIR BAG INDICATOR LIT UP,AND TURN SIGNALS STARTED HAVING LONGER AND LONGER PAUSES BETWEEN CLICKS AT RANDOM TIMES DURING A TWO WEEK PERIOD. I TOOK THE VEHICLE FOR A COMPUTER DIAGNOSTIC. I WAS NOTIFIED EVERYTHING INDICATED THE INSTRUMENT PANEL IS THE PROBLEM: THE COMPUTER IS NOT CONNECTING TO THE VARIOUS PARTS OF THE VEHICLE.

Look up ODI 10744813 at NHTSA ↗

ODI 10781986

TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER AND THE BRAKES FAILED. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNAVAILABLE.

Look up ODI 10781986 at NHTSA ↗

1
ODI 10702602

S10- DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REGARDING ASSISTANCE WITH A SAFETY RECALL OF A 2005 BUICK LACROSSE. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THE DEALER STATED IT WOULD COST $150 TO REPLACE THE AIR BAG MODULE FOR THE DRIVER AND PASSENGER SIDE. ALSO, THE VEHICLE STALLED SLIGHTLY WHEN DRIVING UP A SHORT HILL. THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER CONCLUDED THE FENDER WAS RUBBING ON THE TIRE WHEN TURNING LEFT AND THEY SIMPLY RE-POSITIONED THE RIGHT FRONT …

Look up ODI 10702602 at NHTSA ↗

1
ODI 10702602

S10- DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REGARDING ASSISTANCE WITH A SAFETY RECALL OF A 2005 BUICK LACROSSE. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THE DEALER STATED IT WOULD COST $150 TO REPLACE THE AIR BAG MODULE FOR THE DRIVER AND PASSENGER SIDE. ALSO, THE VEHICLE STALLED SLIGHTLY WHEN DRIVING UP A SHORT HILL. THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER CONCLUDED THE FENDER WAS RUBBING ON THE TIRE WHEN TURNING LEFT AND THEY SIMPLY RE-POSITIONED THE RIGHT FRONT …

Look up ODI 10702602 at NHTSA ↗

0
Service Brakes
1
ODI 10744813 · 96,870 mi

MY VEHICLE STARTED FLASHING, CHIMING, GIVING SERVICE ABS, SERVICE TC, SERVICE BRAKES MESSAGES, AIR BAG INDICATOR LIT UP,AND TURN SIGNALS STARTED HAVING LONGER AND LONGER PAUSES BETWEEN CLICKS AT RANDOM TIMES DURING A TWO WEEK PERIOD. I TOOK THE VEHICLE FOR A COMPUTER DIAGNOSTIC. I WAS NOTIFIED EVERYTHING INDICATED THE INSTRUMENT PANEL IS THE PROBLEM: THE COMPUTER IS NOT CONNECTING TO THE VARIOUS PARTS OF THE VEHICLE.

Look up ODI 10744813 at NHTSA ↗

2
ODI 10661869

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 10 MPH, THE HEADLIGHTS WENT OUT, WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. UPDATED 1/7/15*CN

Look up ODI 10661869 at NHTSA ↗

ODI 10781986

TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER AND THE BRAKES FAILED. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNAVAILABLE.

Look up ODI 10781986 at NHTSA ↗

3
ODI 10626751 · 80,810 mi

BROKEN STABILIZER BAR, SWAY BAR LINKS AND BUSHINGS WERE REPLACED.SEVERAL DAYS LATER THERE WAS LEAKAGE UNDER THE DRIVERS SIDE OF CAR. AFTER CHECKING FLUIDS ALL SEEMED IN ORDER. BUT LEAKAGE CONTINUED UNTIL I ASSUME FLUID WAS LOW OR OUT. NOW I NOTICE A STEERING WHEEL SQUEAL WHENEVER I TURN THE STEERING WHEEL, REGARDLESS OF LOW OR HIGH SPEED. I UNDERSTAND POWER STEERING IS STILL A PROBLEM. WHEN WILL THERE BE A RECALL? *TR

Look up ODI 10626751 at NHTSA ↗

ODI 10676700 · 26,000 mi

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE MAKING A RIGHT TURN AT LOW SPEEDS, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYST…

Look up ODI 10676700 at NHTSA ↗

ODI 10716573

TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. ON AUGUST 24, 2014, WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE DIVIDER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED BACK, KNEE, AND NECK PAIN THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A WRECKAGE YARD BY A PRIVATE TOW COMPANY. THE CONTACT RECEIVED A RECALL NOTIFICATION AFTER THE CRASH OCCURRED FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE …

Look up ODI 10716573 at NHTSA ↗

4
ODI 10716573

TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. ON AUGUST 24, 2014, WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE DIVIDER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED BACK, KNEE, AND NECK PAIN THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A WRECKAGE YARD BY A PRIVATE TOW COMPANY. THE CONTACT RECEIVED A RECALL NOTIFICATION AFTER THE CRASH OCCURRED FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE …

Look up ODI 10716573 at NHTSA ↗

ODI 10744813 · 96,870 mi

MY VEHICLE STARTED FLASHING, CHIMING, GIVING SERVICE ABS, SERVICE TC, SERVICE BRAKES MESSAGES, AIR BAG INDICATOR LIT UP,AND TURN SIGNALS STARTED HAVING LONGER AND LONGER PAUSES BETWEEN CLICKS AT RANDOM TIMES DURING A TWO WEEK PERIOD. I TOOK THE VEHICLE FOR A COMPUTER DIAGNOSTIC. I WAS NOTIFIED EVERYTHING INDICATED THE INSTRUMENT PANEL IS THE PROBLEM: THE COMPUTER IS NOT CONNECTING TO THE VARIOUS PARTS OF THE VEHICLE.

Look up ODI 10744813 at NHTSA ↗

ODI 10781986

TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER AND THE BRAKES FAILED. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNAVAILABLE.

Look up ODI 10781986 at NHTSA ↗

—0
1
ODI 10626751 · 80,810 mi

BROKEN STABILIZER BAR, SWAY BAR LINKS AND BUSHINGS WERE REPLACED.SEVERAL DAYS LATER THERE WAS LEAKAGE UNDER THE DRIVERS SIDE OF CAR. AFTER CHECKING FLUIDS ALL SEEMED IN ORDER. BUT LEAKAGE CONTINUED UNTIL I ASSUME FLUID WAS LOW OR OUT. NOW I NOTICE A STEERING WHEEL SQUEAL WHENEVER I TURN THE STEERING WHEEL, REGARDLESS OF LOW OR HIGH SPEED. I UNDERSTAND POWER STEERING IS STILL A PROBLEM. WHEN WILL THERE BE A RECALL? *TR

Look up ODI 10626751 at NHTSA ↗

0
Power Train0
3
ODI 10702602

S10- DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REGARDING ASSISTANCE WITH A SAFETY RECALL OF A 2005 BUICK LACROSSE. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THE DEALER STATED IT WOULD COST $150 TO REPLACE THE AIR BAG MODULE FOR THE DRIVER AND PASSENGER SIDE. ALSO, THE VEHICLE STALLED SLIGHTLY WHEN DRIVING UP A SHORT HILL. THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER CONCLUDED THE FENDER WAS RUBBING ON THE TIRE WHEN TURNING LEFT AND THEY SIMPLY RE-POSITIONED THE RIGHT FRONT …

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ODI 11048441 · 83,371 mi

I SMELL SOMETHING LIKE BURNING WIRES. THE TRANSMISSION LIGHT IS ON. AUTOMATIC SHIFTING JERKS. I AM AFRAID OF BEING STRANDED SOMEWHERE. I AM 70 YEARS OLD AND NEED MY CAR TO BE RELIABLE.

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ODI 11206927 · 150,733 mi

WHILE DRIVING THE CAR DOWN THE ROAD IT WILL "RANDOMLY" SHUT OFF. GIVING NO INDICATION OTHER THEN DIMMING LIGHTS. NEITHER THE DEALERSHIP OR THE GARAGE I WENT TO CAN EXPLAIN IT. THE POWER STEERING DOESNT WORK AND HAS ALMOST CAUSED ME TO CRASH ON THE HIGHWAY AND TOWN ROADS.

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4
ODI 10521362 · 69,500 mi

MY SON WAS DRIVING AND THE RACK AND PINION WENT OUT AGAIN. THIS IS THE THIRD TIME IN TWO MONTHS. SOMETHING NEEDS TO BE DONE ABOUT THIS VEHICLE BEFORE SOMETHING SERIOUS HAPPENS LIKE LOST OF LIFE. *TR

Look up ODI 10521362 at NHTSA ↗

ODI 10522539 · 72,500 mi

CAR WAS REPAIRED THURSDAY, JUNE 27, 2013, PICKED UP ON THURSDAY, JUNE 27, 2013, RACK AND PINION WENT OUT FRIDAY NIGHT, JUNE 28, 2013 FOR THE FOURTH () TIME IN LESS THAN TWO MONTHS. SOMETHING NEEDS TO BE DONE ABOUT THIS DEFECT. THERE WAS NO WARNING, STEERING GOT TIGHT, PULLED OVER AND CHECKED THE FLUID, WAS EMPTY, PUT SOME MORE IN AND IT POURED OUT THE BOTTOM ON THE DRIVER'S SIDE. JUST LIKE THE OTHER THREE TIMES. *TR

Look up ODI 10522539 at NHTSA ↗

ODI 10526105 · 72,500 mi

THIS IS THE FIFTH (5TH) TIME THE RACK AND PINION HAS GONE OUT ON THIS VEHICLE IN THE PAST THREE MONTHS - MAY 2013 THROUGH JULY 2013. THIS DOES NOT MAKE ANY SENSE - THE VEHICLE WAS REPAIRED WITH "GENUINE GM PARTS" AND STILL CONTINUES TO GO OUT IN ABOUT A WEEK AFTER INSTALL. WHEN IS SOMEONE GOING TO ADDRESS THIS ISSUE? I SEND COMPLAINT AFTER COMPLAINT TO YOU AND TO THE BUICK PEOPLE AND NOTHING IS BEING DONE. WHAT GOOD DOES IT DO TO KEEP SENDING COMPLAINTS TO YOUR AGENCY? WHAT GOOD DOES IT DO TO SEND COMPLAINTS TO BUICK AND GENERAL MOTORS - NOTHIN…

Look up ODI 10526105 at NHTSA ↗

1
ODI 10702602

S10- DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REGARDING ASSISTANCE WITH A SAFETY RECALL OF A 2005 BUICK LACROSSE. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THE DEALER STATED IT WOULD COST $150 TO REPLACE THE AIR BAG MODULE FOR THE DRIVER AND PASSENGER SIDE. ALSO, THE VEHICLE STALLED SLIGHTLY WHEN DRIVING UP A SHORT HILL. THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER CONCLUDED THE FENDER WAS RUBBING ON THE TIRE WHEN TURNING LEFT AND THEY SIMPLY RE-POSITIONED THE RIGHT FRONT …

Look up ODI 10702602 at NHTSA ↗

0—
1
ODI 10702602

S10- DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REGARDING ASSISTANCE WITH A SAFETY RECALL OF A 2005 BUICK LACROSSE. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THE DEALER STATED IT WOULD COST $150 TO REPLACE THE AIR BAG MODULE FOR THE DRIVER AND PASSENGER SIDE. ALSO, THE VEHICLE STALLED SLIGHTLY WHEN DRIVING UP A SHORT HILL. THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER CONCLUDED THE FENDER WAS RUBBING ON THE TIRE WHEN TURNING LEFT AND THEY SIMPLY RE-POSITIONED THE RIGHT FRONT …

Look up ODI 10702602 at NHTSA ↗

0
Suspension0
1
ODI 10702602

S10- DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REGARDING ASSISTANCE WITH A SAFETY RECALL OF A 2005 BUICK LACROSSE. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THE DEALER STATED IT WOULD COST $150 TO REPLACE THE AIR BAG MODULE FOR THE DRIVER AND PASSENGER SIDE. ALSO, THE VEHICLE STALLED SLIGHTLY WHEN DRIVING UP A SHORT HILL. THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER CONCLUDED THE FENDER WAS RUBBING ON THE TIRE WHEN TURNING LEFT AND THEY SIMPLY RE-POSITIONED THE RIGHT FRONT …

Look up ODI 10702602 at NHTSA ↗

4
ODI 10549674 · 84,700 mi

A CREAKING SOUND WAS NOTICED USUALLY WHEN TURNING THE STEERING WHEEL OR IN A CONSTANT STATE TURN MOSTLY AT SPEEDS BELOW 40 MPH. CAR WAS TAKEN TO A GM (BUICK ) DEALER GARAGE AND IT WAS DIAGNOSED AS THE RACK AND PINION. DEALER RECOMMENDED REPLACING THE RACK AND PINION, TIE RODS, POWER STEERING PUMP AND HOSE AND ALSO RECOMMENDED REPLACING THE STRUTS. I TOOK THE CAR TO A GARAGE THAT DOES MD STATE INSPECTIONS TO HAVE THE CAR INSPECTED AND THEY QUICKLY FOUND THE ISSUE....THE FRONT STABILIZER BAR WAS FATIGUE CRACKED COMPLETELY THROUGH AT THE ATTACH PO…

Look up ODI 10549674 at NHTSA ↗

ODI 10626751 · 80,810 mi

BROKEN STABILIZER BAR, SWAY BAR LINKS AND BUSHINGS WERE REPLACED.SEVERAL DAYS LATER THERE WAS LEAKAGE UNDER THE DRIVERS SIDE OF CAR. AFTER CHECKING FLUIDS ALL SEEMED IN ORDER. BUT LEAKAGE CONTINUED UNTIL I ASSUME FLUID WAS LOW OR OUT. NOW I NOTICE A STEERING WHEEL SQUEAL WHENEVER I TURN THE STEERING WHEEL, REGARDLESS OF LOW OR HIGH SPEED. I UNDERSTAND POWER STEERING IS STILL A PROBLEM. WHEN WILL THERE BE A RECALL? *TR

Look up ODI 10626751 at NHTSA ↗

ODI 10630058

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL AND FRONT END OF THE VEHICLE BEGAN TO SHAKE. THE CONTACT ALSO STATED THAT THE VEHICLE VEERED TO THE RIGHT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN AND THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

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1
ODI 10702602

S10- DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REGARDING ASSISTANCE WITH A SAFETY RECALL OF A 2005 BUICK LACROSSE. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THE DEALER STATED IT WOULD COST $150 TO REPLACE THE AIR BAG MODULE FOR THE DRIVER AND PASSENGER SIDE. ALSO, THE VEHICLE STALLED SLIGHTLY WHEN DRIVING UP A SHORT HILL. THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER CONCLUDED THE FENDER WAS RUBBING ON THE TIRE WHEN TURNING LEFT AND THEY SIMPLY RE-POSITIONED THE RIGHT FRONT …

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1
ODI 10626751 · 80,810 mi

BROKEN STABILIZER BAR, SWAY BAR LINKS AND BUSHINGS WERE REPLACED.SEVERAL DAYS LATER THERE WAS LEAKAGE UNDER THE DRIVERS SIDE OF CAR. AFTER CHECKING FLUIDS ALL SEEMED IN ORDER. BUT LEAKAGE CONTINUED UNTIL I ASSUME FLUID WAS LOW OR OUT. NOW I NOTICE A STEERING WHEEL SQUEAL WHENEVER I TURN THE STEERING WHEEL, REGARDLESS OF LOW OR HIGH SPEED. I UNDERSTAND POWER STEERING IS STILL A PROBLEM. WHEN WILL THERE BE A RECALL? *TR

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1
ODI 10702602

S10- DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REGARDING ASSISTANCE WITH A SAFETY RECALL OF A 2005 BUICK LACROSSE. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THE DEALER STATED IT WOULD COST $150 TO REPLACE THE AIR BAG MODULE FOR THE DRIVER AND PASSENGER SIDE. ALSO, THE VEHICLE STALLED SLIGHTLY WHEN DRIVING UP A SHORT HILL. THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER CONCLUDED THE FENDER WAS RUBBING ON THE TIRE WHEN TURNING LEFT AND THEY SIMPLY RE-POSITIONED THE RIGHT FRONT …

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—0
Exterior Lighting:Headlights0
2
ODI 10356823 · 107,450 mi

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE DRIVER WAS DRIVING 25 MPH WHEN OTHER DRIVERS BEGAN TO FLASH THEIR LIGHTS AT HER. THE VEHICLE WAS PULLED OVER AND THE DRIVER NOTICED THE HEADLIGHTS WERE NOT WORKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE RELAY WITHIN THE ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE HAS NOT RECURRED. THE FAILURE MILEAGE WAS 107,450 AND THE CURRENT MILEAGE WAS 107,650. UPDATED 01/06/11 *BF

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ODI 10641940 · 35,000 mi

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING, THE LOW BEAM HEADLIGHTS SHORTED AND TURNED OFF ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE TECHNICIAN DIAGNOSED THAT THE RELAY SWITCH AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Look up ODI 10641940 at NHTSA ↗

00000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Stalling or loss of power

22 mentions · 7.0% of complaints

Median mileage: 108,190 mi (18 usable records).

ODI 10129734 · 3,500 mi

DT: THE CONTACT STATED THAT HIS BRAKES WERE DEFECTIVE. THE FIRST TIME IT OCCURRED AT 3,535 MILES. THEY LOOKED AT THEM AND TIGHTENED SOMETHING. THE SECOND TIME IT HAPPENED AT 5567 MILES, THEY REPLACED THE BRAKE PADS. THE THIRD TIME IT OCCURRED AT 5,947 MILES. GM SAID THAT THERE WAS A FLAW IN THE BRAKES. THE PADS WERE CRYSTALLIZING. THE CONTACT NOTICED A PROBLEM WITH THE BRAKES AT 3,500 MILES. GM TOLD THE DEALER NOT TO DO ANYTHING ELSE TO THE BRAKES ON 6-30-05. THE CONTACT SAID THAT THERE WERE NO LIGHTS THAT CAME ON PRIOR TO THE BRAKE P…

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ODI 10173412 · 35,650 mi

DT*: THE CONTACT STATED THE VEHICLE STALLED WHILE STOPPED AT AN INTERSECTION. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO CHANGED THE FUEL PUMP. AFTER THE REPAIR, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE HAS BEEN TO THE SERVICE DEALER THREE TIMES TO CORRECT THIS ISSUE. ON THE LAST VISIT TO THE SERVICE DEALER, THEY DETERMINED THE VEHICLE NEEDED A NEW SENSOR. THE CONSUMER WAS TOLD THE VEHICLE HAD AN OIL LEAK, THE FRONT ROTORS WERE MACHINED. THE GAS CAP ASSEMBLY WAS REPLACED, THE BLOWER MOTOR RESISTOR WAS REPLACED, BECAUSE WHEN THE…

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ODI 10185468 · 35,800 mi

UPON ENTERING THE HIGHWAY AND APPROACHING THE 55 MPH SPEED LIMIT THE CAR SEEMED TO STALL. THE ENGINE ACTED LIKE IT LOST ALL POWER. LETTING UP ON THE GAS PEDAL CAUSED THE ENGINE TO REGAIN POWER UNTIL THE GAS PEDAL WAS PRESSED AGAIN. I DID THIS NUMEROUS TIMES UNTIL THE CAR FINALLY DIED AND I HAD TO PULL OFF THE ROAD. AFTER THE LONG LINE OF CARS PASSED BY I GOT THE CAR STARTED AND KEPT IT IN FIRST GEAR UNTIL I WAS MORE SURE IT COULD KEEP RUNNING. IT BEHAVED NORMALLY AFTER THAT. WHEN I GOT HOME MY WIFE CONFIDED IT HAPPENED TO HER ONCE TOO.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

19 mentions · 6.0% of complaints

Median mileage: 70,000 mi (17 usable records).

ODI 10204874 · 19,446 mi

2005 BUICK LACROSSE WITH DEFECTIVE BRAKES UNDER RECALL. CUSTOMER STATED THAT HER VEHICLE HAD DEFECTIVE BRAKES AND THE PEDAL WAS PRESSED THE BRAKES WOULD NOT BE APPLIED. SHE WAS TOLD TWO WEEKS BEFORE REPAIRS COULD BE MADE. *KB THE CONSUMER ALSO STATED THE LIGHTS ON THE DRIVER'S INFORMATION CENTER WERE DIM MOST OF THE TIME AND SOMETIMES DISAPPEARED ALTOGETHER. THE DEALER INFORMED THE CONSUMER IT WAS A NORMAL OCCURRENCE FOR INTERIOR ILLUMINATION TO DIM/BRIGHTEN DUE TO VOLTAGE DEMAND AND/OR AMBIENT LIGHT CONDITIONS. THE CONSUMER BELIEVED THERE …

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ODI 10263976 · 47,120 mi

POWER STEERING WENT OUT COMPLETELY, NO WARNING JUST OUT. HAD A VERY HARD TIME STEERING CAR. LUCKY KNOW ONE WAS HURT. *TR

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ODI 10318821 · 20,000 mi

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. UPON STARTING THE VEHICLE, HE COULD HEAR A HUMMING SOUND COMING FROM THE VEHICLE BUT COULD NOT DETERMINE THE EXACT LOCATION. THE STEERING WHEEL WOULD NOT ENGAGE AND AFTER THE ENGINE BEGAN TO IDLE FOR A FEW MOMENTS, THE HUMMING SOUND DISAPPEARED AND THE STEERING RETURNED TO ITS ORIGINAL STATE. THE CONTACT BELIEVED THAT THE DEFECT EXISTED IN THE POWER STEERING MODULE AND THE RACK AND PINION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MI…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

12 mentions · 3.8% of complaints

Median mileage: 28,000 mi (7 usable records).

ODI 10119361

RECEIEVED RECALL LETTER STATING THE BRAKE CLIP COULD HAVE BEEN BENT WHEN INSTALLED AND COULD ACAUSE PUSHROD TO SEPERATE FROM BRAKE PEDAL AND CAUSE A CRASH. CALLER IS CONCERNED ABOUT DRIVING THIS VEHICLE UNTIL PROBLEM IS FIXED.

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ODI 10119581 · 2,000 mi

GOT RECALL LETTER ABOUT CLIP THAT SECURES THE BRAKE PUSH ROD TO THE BRAKE PEDAL ARM PIN, COULD HAVE BEEN BEN. T WHEN IT WAS INSTALLED A BENT CLIP MAY HAVE COME OFF, ALLOWING THE BRAKE BOOSTER PUSH ROD TO SEPARATE FROM THE BRAKE PEDAL. IF THIS HAPPENS THE BRAKE MAY NOT WORK AT ALL. TRIED TO GET IN CONTACT WITH THE FEDERAL TRADE COMMISSION, AND COULD NOT GET THROUGH. CALLED DEALER, AND THEY DIDN'T HAVE PART TO FIX PROBLEM YET. SHE WAS CONCERNED ABOUT DRIVING THE CAR BEFORE THE PART WAS REPLACED.*AK

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ODI 10185510 · 28,000 mi

THE TRACTION CONTROL SYSTEM LIGHTS COME ON DURING WET WEATHER AND OR TURNING. THE ANTI-LOCKS BRAKES FAIL TO WORK UNLESS PRESSED COMPLETELY DOWN. NO ACCIDENTS HAVE OCCURED AT THIS TIME, BUT A FEW CLOSE CALLS. THE CAR IS BEING RETURNED TO A GM DEALER TO INSPECT AND REPORT THE PROBLEM. THE BRAKES HAVE ALWAYS HAD A SPONGY FEELING SINCE DATE OF PURCHASE AND SINCE THE BRAKE RECALL WAS ADJUSTED. I WOULD HOPE THAT THIS PROBLEM CAN BE INVESTIGATED BEFORE THERE IS A FATAL INCIDENT SINCE THE ANTI-LOCK BRAKES BECOME VERY NON-RESPONSIVE WHEN THE TRACT…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Warning lights and dashboard alerts

10 mentions · 3.2% of complaints

Median mileage: 35,650 mi (9 usable records).

ODI 10173379 · 35,435 mi

DT*: THE CONTACT STATED WHILE DRIVING 10 MPH TOWARD AN INTERSECTION ON NORMAL ROAD CONDITIONS, THE VEHICLE STARTED SHAKING WHEN BRAKES WERE APPLIED. NO WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE ROTORS MUST BE MACHINED. AFTER A VISUAL INSPECTION THE CONTACT NOTICED THAT ALL FOUR TIRES WERE OF A DIFFERENT BRAND; THE DEALERSHIP INFORMED THERE WAS NO CONCERN ABOUT THE DIFFERENT TIRE BRANDS. ALSO, THE VEHICLE HAD AN OIL LEAK. THE DEALERSHIP DETERMINED THE LEAK WAS FROM THE OIL FILTER AND CORRECTE…

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ODI 10173412 · 35,650 mi

DT*: THE CONTACT STATED THE VEHICLE STALLED WHILE STOPPED AT AN INTERSECTION. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO CHANGED THE FUEL PUMP. AFTER THE REPAIR, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE HAS BEEN TO THE SERVICE DEALER THREE TIMES TO CORRECT THIS ISSUE. ON THE LAST VISIT TO THE SERVICE DEALER, THEY DETERMINED THE VEHICLE NEEDED A NEW SENSOR. THE CONSUMER WAS TOLD THE VEHICLE HAD AN OIL LEAK, THE FRONT ROTORS WERE MACHINED. THE GAS CAP ASSEMBLY WAS REPLACED, THE BLOWER MOTOR RESISTOR WAS REPLACED, BECAUSE WHEN THE…

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ODI 10280897 · 21,000 mi

MY 2005 BUICK LACROSSE HAS HAD A PROBLEM WITH ACCELERATION SINCE I BOUGHT IT USED IN 2006, IF YOU STEP ON THE GAS BETWEEN 50 AND 60MPH THE ENGINE DIES, NO WARNING LIGHTS COME ON AND YOU HAVE TO IDLE OUT OF TRAFFIC UNTIL THE SYSTEM COMES BACK ON, I TOOK IT TO BUICK AND THEY TOLD ME THEY COULDN'T FIND ANYTHING WRONG, TO THIS DAY YOU HAVE TO WATCH YOUR SPEED WHEN PASSING SO THAT YOU DO NOT LOSE POWER. *TR

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

5 mentions · 1.6% of complaints

Median mileage: 42,000 mi (5 usable records).

ODI 10186145 · 7,000 mi

TL* - THE CONTACT OWNS A 2005 BUICK LACROSSE CXL. THE CONTACT STATED THAT THEY WERE ENTERING A HOSPITAL PARKING GARAGE, PUT A TICKET INTO MACHINE TO OPEN THE GATE AND THE VEHICLE LURCHED BACKWARDS, AND HIT THE CAR BEHIND THEM. THEN , THE VEHICLE LURCHED FORWARD AND HIT THE GATE THAT WENT UP AND DOWN IN A PARKING GARAGE. THE CONTACT STATED THAT THE DOOR AND FENDER HAD TO BE REPLACED. THE SECURITY GUARD ON THE SCENE MADE A REPORT. THE CONTACT STATED THAT SHE WOULD ATTEMPT TO GET A COPY. THE CURRENT AND FAILURE MILEAGE WERE 7,000.*AK

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ODI 10265607 · 81,000 mi

2005 BUICK LACROSSE TRANSMISSION FAILED AT 81,000 MILES- TOOK CAR TO DEALERSHIP BEFORE EXTENDED WARRANTY EXPIRED WITH THE HARD SHIFTING PROBLEM BEFORE THE TRANSMISSION WENT OUT THEY STATED IT WASN'T THE TRANSMISSION- TRANSMISSION HAD TO BE REBUILT AT MY COST $2,500. PER GOOGLE SEARCH THIS HAS BEEN A COMMON PROBLEM OTHER OWNERS OF THE SAME CAR HAVE HAD. *TR

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ODI 10372660 · 35,500 mi

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE STEERING WHEEL EXHIBITED AN UNUSUAL CLICKING NOISE. IN ADDITION, WHEN APPLYING THE BRAKES THERE WAS A SLIGHT JERK FELT IN THE STEERING WHEEL AND BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT HE WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER FOR A SECOND OPINION WHERE THE TECHNICIAN STATED THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROX…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

1 mentions · 0.3% of complaints

Median mileage: 111,400 mi (1 usable records).

ODI 10861441 · 111,400 mi

MARCH 2016 DROVE CAR OVER LOCAL HIGHWAY TO LOCAL MALL AND PARKED. RETURNED TO CAR AFTER SHOPPING TO HEAD HOME AND CAR WOULD NOT START. APPEARED TO BE DEAD. CALLED TOWING COMPANY. WHEN THEY OPENED THE HOOD TO ATTEMPT TO JUMP START, NOTICED HORRIBLE BURNING SMELL AND TOW DRIVER POINTED OUT THAT WIRES APPEARED BURNED AND SHARED THAT SOMETHING WAS VERY WRONG. TOWED CAR TO OWN REPAIR SHOP. IT WAS FOUND THAT THE FUSE BOX IN THE ENGINE WAS COMPLETED FRIED ALONG WITH THE ATTACHED WIRING AFFECTING THE COMPUTERS, ETC. SUGGESTED CALL TO INSURANCE CO…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Oil consumption or dilution

1 mentions · 0.3% of complaints

Median mileage: 25,000 mi (1 usable records).

ODI 10235450 · 25,000 mi

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT NOTICED THAT THE OIL LEVEL ON HIS VEHICLE WAS STEADILY DECREASING EVERYTIME THE VEHICLE WAS DRIVEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT NO SERVICE COULD BE PERFORMED FOR THE OIL CONSUMPTION FAILURE UNTIL THE VEHICLE CONSUMES MORE THAN ONE QUART OF OIL EVERY 2,000 MILES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. SPEED WAS NOT A FACTOR. THE CURRENT MILEAGE WAS 27,340 AND FAILURE MILEAGE WAS 25,000. UPDATED 09/16/08 *BF UPDATED 09/19/08. *JB

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b