Auto Recall Watch
U.S. public vehicle records

2013 Buick LACROSSE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

129 owner complaints analyzed

5 distinct recall campaigns

58,999 mi median reported failure mileage

Scope: 2013 model year. Data updated: . 74 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 50 of 129 complaints (38.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues3426.4%
Steering behavior2620.2%
Engine operation1511.6%
Braking behavior1410.9%
Transmission and shifting86.2%
Fuel system concerns10.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
50
Engine
30
Suspension
27
Steering
24
Power Train
11
Unknown Or Other
9
Fuel/Propulsion System
8
Air Bags
5
Component breakdown data
CategoryCount
Electrical System50
Engine30
Suspension27
Steering24
Power Train11
Unknown Or Other9
Fuel/Propulsion System8
Air Bags5

Electrical System: 50; Engine: 30; Suspension: 27; Steering: 24; Power Train: 11; Unknown Or Other: 9; Fuel/Propulsion System: 8; Air Bags: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
17
25,000 to 49,999
18
50,000 to 74,999
15
75,000 to 99,999
12
100,000 to 149,999
7
150,000 and above
5
Reported problems by failure mileage data
CategoryCount
Under 25,00017
25,000 to 49,99918
50,000 to 74,99915
75,000 to 99,99912
100,000 to 149,9997
150,000 and above5

Under 25,000: 17; 25,000 to 49,999: 18; 50,000 to 74,999: 15; 75,000 to 99,999: 12; 100,000 to 149,999: 7; 150,000 and above: 5

25,000 to 49,999 miles has the most reports with usable mileage (18). 55 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
9
2014
5
2015
3
2016
8
2017
15
2018
11
2019
12
2020
7
2021
29
2022
7
2023
5
2024
6
2025
9
2026
3
Complaints over time data
CategoryCount
20139
20145
20153
20168
201715
201811
201912
20207
202129
20227
20235
20246
20259
20263

2013: 9; 2014: 5; 2015: 3; 2016: 8; 2017: 15; 2018: 11; 2019: 12; 2020: 7; 2021: 29; 2022: 7; 2023: 5; 2024: 6; 2025: 9; 2026: 3

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 34 complaint narratives. Steering behavior appears in 26 complaint narratives. Engine operation appears in 15 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10500074 · 2013-02-26 (February 26, 2013)

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

Owner-reported narrative. 4,000 miles reported. Look up ODI 10500074 at NHTSA ↗

Owner report 10505647 · 2013-04-09 (April 9, 2013)

ON SATURDAY, APRIL 7,2013 MY WIFE PULLED INTO A PARKING SPACE AT A CONDO IN MARCO IS.FL. SHE WAS DRIVING OUR 2013 BUICK LACROSSE. KNOWING THAT THE LACROSSE HAS A LOW FRONT END,SHE SLOWS DOWN TO A CRAWL TO AVOID DRAGGING THE FRONT END ON THE PARKING LOT BLOCKS. SHE IS FAMILIAR WITH THIS PARKING LOT AS MY DAUGHTER LIVES THERE AND SHE HAS PARKED THERE OFTEN. THIS TIME UPON APPLYING THE BRAKES THE CAR DID NOT STOP,WENT OVER THE PARKING BLOCKS AND SEVERELY DAMAGED THE CAR.THE LACROSSE HAS BEEN CITED FOR A BRAKING PROBLEM BY THE NHTSA AND ISSUED A RE…

Owner-reported narrative. 3,020 miles reported. Look up ODI 10505647 at NHTSA ↗

Owner report 10510864 · 2013-05-06 (May 6, 2013)

4/6/2013 MY 2013 BUICK LACROSSE 4 CYLINDER MODEL WAS PARKED IN DRIVEWAY. AT 9PM MY HUSBAND WENT OUTSIDE TO GET SOMETHING FROM THE CAR AND SAW THE CAR ON FIRE WITH FLAMES COMING FROM THE BACK END REAR BUMPER. BY THE TIME HE COULD GET A HOSE TO PUT OUT THE FIRE, THE BACK BUMPER, THE REAR SIDE ON THE PASSENGER SIDE AND THE REAR TAIL LIGHTS HAD ALL MELTED FROM THE HEAT. THE CAR HAS BEEN IN THE BODY SHOP SINCE 4/8/2013 AND NO WORK CAN BE DONE BECAUSE THE SHOP CAN NOT GET A CRITICAL PART FROM GM. THE PART IS THE WIRING HARNESS FOR THE EASSIST AND…

Owner-reported narrative. 6,357 miles reported. Look up ODI 10510864 at NHTSA ↗

Owner report 10513394 · 2013-05-24 (May 24, 2013)

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE POWER WINDOWS WOULD CONTINUE TO CLOSE AFTER THE POWER SWITCH WAS NO LONGER BEING ENGAGED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50. THE CURRENT MILEAGE WAS 4,800. ..UPDATED 07-05-13 *BF UPDATED 07/12/2013 *JS

Owner-reported narrative. 50 miles reported. Look up ODI 10513394 at NHTSA ↗

Owner report 10520736 · 2013-06-19 (June 19, 2013)

PASSENGER SENSING SYSTEM APPEARS TO BE TOO SENSITIVE. OWNERS MANUAL STATES THAT THE SYSTEM IS DESIGNED TO DETECT ADULT SIZED PASSENGERS. HOWEVER A SMALL PURSE (6LBS) IS SUFFICIENT TO ACTIVATE THE AIRBAG LIGHT ON THE CONSOLE AND RING THE CHIMES ALERTING THE DRIVER THAT THE FRONT PASSENGER IS NOT BELTED IN. TESTED WITH 8 Y/O DAUGHTER (43LBS) WITH SAME RESULT. DEALER HAS EXAMINED THE SYSTEM AND FOUND IT TO BE PERFORMING AS DESIGNED. BUICK CUSTOMER SERVICE RETURNED MY PHONE CALL AND STATED THAT BASED ON THE MALFUNCTION AND THE VERBIAGE IN BUL…

Owner-reported narrative. 4,900 miles reported. Look up ODI 10520736 at NHTSA ↗

Owner report 10521840 · 2013-06-26 (June 26, 2013)

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THE BACK UP CAMERA WAS EXTREMELY DIM AND IT WAS DIFFICULT FOR HIM TO SEE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TR

Owner-reported narrative. 2,000 miles reported. Look up ODI 10521840 at NHTSA ↗

Owner report 10536414 · 2013-08-20 (August 20, 2013)

THE PROBLEM HAS OCCURRED THREE TIMES. WHILE DRIVING ON THE HIGHWAY AT 45 TO 50 MPH THE CAR SUDDENLY DOWNSHIFTS CAUSING THE MOTOR TO ACCELERATE WHILE THE VEHICLE SLOWS DOWN AND WHEN THE ACCELERATOR IS COMPLETELY RELEASED THE SPEED IS QUICKLY REDUCED LIKE THE BRAKE IS BEING APPLIED...TO MAINTAIN A SPEED OF 25 TO 30 MPH THE MOTOR RPM HAS TO BE IN THE 3500 RANGE. THIS CONDITION REMAINS UNTIL THE VEHICLE IS STOPPED AND THEN IT RETURNS BACK TO NORMAL OPERATIONS. THIS VEHICLE WAS RETURNED TO THE DEALER FOR CORRECTION BUT THEY SPENT TWO DAYS AND …

Owner-reported narrative. 1,206 miles reported. Look up ODI 10536414 at NHTSA ↗

Owner report 10537519 · 2013-08-27 (August 27, 2013)

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 9,000. ..UPDATE 04-10-14 *BF

Owner-reported narrative. 9,000 miles reported. Look up ODI 10537519 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

13V097000 · Electrical System:Software | Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm) | Power Train:Automatic Transmission

Reported: 2013-03-15 (March 15, 2013)

General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." A software problem may cause the transmission to inadvertently shift to Sport mode removing any transmission-related engine braking effect.

Consequence: If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.

NHTSA campaign record ↗
13V173000 · Electrical System

Reported: 2013-05-06 (May 6, 2013)

General Motors (GM) is recalling certain model year 2012 and 2013 Buick LaCrosse and Regal, and model year 2013 Chevrolet Malibu Eco vehicles equipped with eAssist. These vehicles may have a condition in which the Generator Control Module (GCM) may not function properly. This could cause a gradual loss of battery charge and the illumination of the malfunction indicator light.

Consequence: If the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start. In addition, there may be a burning or melting odor, smoke, and possibly a fire in the trunk.

Remedy: GM will notify owners and dealers will test the GCM and replace it, as necessary, free of charge. The recall began on June 11, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13136.

NHTSA campaign record ↗
20V764000 · Suspension:Rear

Reported: 2020-12-21 (December 21, 2020)

General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.

Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.

NHTSA campaign record ↗
21V00F000 · Suspension:Rear

Reported: 2021-12-22 (December 22, 2021)

General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.

Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.

NHTSA campaign record ↗
21V633000 · Suspension:Rear

Reported: 2021-08-12 (August 12, 2021)

General Motors, LLC (GM) is recalling certain 2013 Buick Regal, Chevrolet Malibu, and Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.

Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Interim owner notification letters were mailed on September 30, 2021. Owner notification letters were mailed on January 3, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212330130.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

129 unique complaints in this selection. Analysis snapshot: 2026-10-01.

57.4%Usable mileage74 / 129 records
100.0%Valid incident date129 / 129 records
100.0%Valid filing date129 / 129 records
100.0%Ordered incident and filing dates129 / 129 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200520062007200820092010201120122013201420152016201720182019
Electrical System
6921.9%
ODI 10185468 · 35,800 mi

UPON ENTERING THE HIGHWAY AND APPROACHING THE 55 MPH SPEED LIMIT THE CAR SEEMED TO STALL. THE ENGINE ACTED LIKE IT LOST ALL POWER. LETTING UP ON THE GAS PEDAL CAUSED THE ENGINE TO REGAIN POWER UNTIL THE GAS PEDAL WAS PRESSED AGAIN. I DID THIS NUMEROUS TIMES UNTIL THE CAR FINALLY DIED AND I HAD TO PULL OFF THE ROAD. AFTER THE LONG LINE OF CARS PASSED BY I GOT THE CAR STARTED AND KEPT IT IN FIRST GEAR UNTIL I WAS MORE SURE IT COULD KEEP RUNNING. IT BEHAVED NORMALLY AFTER THAT. WHEN I GOT HOME MY WIFE CONFIDED IT HAPPENED TO HER ONCE TOO.

Look up ODI 10185468 at NHTSA ↗

7826.1%
ODI 10232029 · 16,400 mi

TL*THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE TURNING THE VEHICLE AT 10 MPH, THE HEADLIGHTS DIMMED WHEN THE TURN SIGNALS WERE ENGAGED. THE CONTACT DID NOT KNOW IF THE REST OF THE EXTERIOR LIGHTS ALSO FAILED. HE WAITED APPROXIMATELY 15-20 SECONDS BEFORE THE HEADLIGHTS ILLUMINATED AGAIN. HE TURNED THE VEHICLE AGAIN AND THE HEADLIGHTS FAILED. THE CONTACT PULLED THE VEHICLE OVER AND WAITED ONCE MORE FOR THE LIGHTS TO ILLUMINATE. ONCE THE LIGHTS ACTIVATED AGAIN, HE DROVE ALL THE WAY HOME WITHOUT USING HIS TURN SIGNALS. HE TOOK THE VEHICLE …

Look up ODI 10232029 at NHTSA ↗

7128.4%
ODI 10253025 · 49,000 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE INSTRUMENT PANEL INDICATORS AND HEADLIGHTS DIMMED TWICE. THE SECOND TIME THE FAILURE OCCURRED WAS WHILE DRIVING 70 MPH. WHEN THE CONTACT MOVED THE DIMMER BUTTON, THE INSTRUMENT PANEL INDICATORS ILLUMINATED AGAIN, BUT THE HIGH BEAM HEADLIGHTS ILLUMINATED INSTEAD OF THE NORMAL BEAMS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY FOUND NO FAILURES; HOWEVER, THEY REPLACED A PART. THE CONTACT WAS UNSURE OF WHICH PART WAS REPLACED; HOWEVER, IT DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE W…

Look up ODI 10253025 at NHTSA ↗

7630.4%
ODI 10310692 · 9,300 mi

WHILE DRIVING AT 55MPH I RAN OVER A ROAD BUMP AND MY 2008 BUICK LACROSSE SUPER SHUT OFF(STALLED). I COASTED TO THE BURM, HIT BRAKES TO A STOP. THE CAR STARTED ON THE FIRST TRY. CONTINUED MY TRIP WITH NO INCIDENCES. TOOK TO DEALER AND NO CODES SHOWED IN THEIR COMPUTER. CALLED GM CUSTOMER ASSISTANCE AND THEY GAVE ME A CASE NUMBER. NO BULLETINS. SCARY TO DRIVE. TRAFFIC WAS LIGHT THIS TIME BUT MAY NOT BE THE NEXT TIME. *TR

Look up ODI 10310692 at NHTSA ↗

2927.4%
ODI 10525869 · 68,173 mi

I HAVE ONLY HAD THIS CAR 5 MONTHS AND I BOUGHT IT AT 55K MILES. WHILE DRIVING ON THE HIGHWAY AT ABOUT 11:00PM ON A RAINY NIGHT I WAS STOPPED BY A STATE TROOPER WHO SAID MY HEADLIGHTS SHUT OFF WHILE DRIVING. THE GOOD PART IS- THE TROOPER ACTUALLY SAW MY HEADLIGHTS WERE ORIGINALLY ON BUT HE STATED THAT AS I APPROACHED HIM "THEY JUST WENT OFF". HE PULLED ME OVER JUST TO MAKE SURE I WAS OK, BUT HE SAID THIS IS A SAFETY ISSUE AND I COULD CAUSE A COLLISION WHILE DRIVING WITHOUT HEADLIGHTS. FUNNY THING IS, THE HIGH BEAM LIGHTS WORKED JUST FINE, BUT …

Look up ODI 10525869 at NHTSA ↗

4423.3%
ODI 10342001 · 3,500 mi

WAS DRIVING DOWN THE INTERSTATE AND EVERYTHING IN THE DASH FLASHED LIKE WHEN YOU FIRST START THE CAR. I DIDN'T WANT TO TAKE MY EYES OFF THE ROAD, BUT I THINK EVEN THE SPEED DIAL WENT DOWN AND UP, AGAIN LIKE WHEN THE CAR STARTS UP. THEN THE LITTLE INFORMATION WINDOW IN FRONT OF THE STEERING WHEEL WINDOW FLASHED SEVERAL THINGS INCLUDING "THREE KEYS PROGRAMMED" AND THEN IT STAYED ON "TIRE MONITOR ON" OR SOMETHING LIKE THAT. IT HAD PREVIOUSLY BEEN ON THE MPH SETTING, SO I HAD TO ROLL IT BACK TO THE MPH SETTING. THE CAR ITSELF DROVE FINE, BUT I …

Look up ODI 10342001 at NHTSA ↗

2615.4%
ODI 10422742 · 435 mi

TL* THE CONTACT OWNED A 2011 BUICK LACROSSE. THE CONTACT STATED THE VEHICLE HAD A PUSH BUTTON START ENGINE AND WHEN HE PUSHED THE BUTTON TO TURN THE VEHICLE OFF, THE ENGINE WOULD START WHILE HE WAS WALKING AWAY. THE VEHICLE REMAINED ON FOR TEN MINUTES DURING THE LAST TWO TIMES THE FAILURE OCCURRED; HOWEVER, THE DEALER STATED IT WAS COMPUTERIZED AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND ALSO STATED IT WAS ALL COMPUTERIZED AND OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 435.

Look up ODI 10422742 at NHTSA ↗

6129.6%
ODI 10432428 · 237 mi

I RECENTLY PURCHASED A 2012 BUICK LACROSSE WITH EASIEST. I HAD IT LESS THAN 48 HOURS AND HAD TO TAKE IT TO THE DEALER DUE TO CHECK ENGINE LIGHT COMING ON. THEY STATED THE GENERATOR WAS FAULTY AND NEEDED REPLACED AND THERE WERE 7 CODES THAT SHOWED UP. AFTER ABOUT A WEEK THEY WERE FINALLY ABLE TO HAVE ONE SHIPPED FROM THE ASSEMBLY PLANT. IT WAS INSTALLED ON 10/21/11 AT WHICH TIME I WENT TO PICK IT UP. AFTER STARTING THE VEHICLE I NOTICED THE CHECK ENGINE LIGHT ON AGAIN. THEY TESTED IT AND 5 CODES CAME UP WHICH THEY SAID ARE RELATED TO THE GENERAT…

Look up ODI 10432428 at NHTSA ↗

5038.8%
ODI 10500074 · 4,000 mi

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

Look up ODI 10500074 at NHTSA ↗

1219.0%
ODI 10650585 · 8,008 mi

THE INSTRUMENT PANEL WENT BLANK FOR AT LEAST 10 SECONDS BEFORE RESETTING AS THOUGH THE CAR RESTARTED, WHILE DRIVING ON I95 AT A SPEED OF 65-70 MPH. THE CAR DID NOT STALL. *TR

Look up ODI 10650585 at NHTSA ↗

920.5%
ODI 10860891 · 2,500 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. AFTER THE CONTACT PRESSED THE START/STOP BUTTON, THE VEHICLE WOULD NOT SHUT OFF. ALSO, WHILE REDUCING SPEED TO STOP THE VEHICLE, IT SUDDENLY SHUT OFF AND COULD NOT BE RESTARTED. ON A SEPARATE OCCASION, AFTER SHUTTING THE ENGINE OFF, THE VEHICLE ERRONEOUSLY RESTARTED WITHOUT THE START/STOP BUTTON BEING PRESSED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,500. UPDATED 05/26/16*LJ THE CONSUMER STATED…

Look up ODI 10860891 at NHTSA ↗

36.3%
ODI 11407860

THE PASSENGER SIDE POWER MIRROR CHANGES POSITION BY ITSELF. ALSO WHEN I HIT A BAD BUMP OR POTHOLE THE DOORS UNLOCK

Look up ODI 11407860 at NHTSA ↗

1132.4%
ODI 10928434 · 12 mi

ON NOVEMBER 19, 2016, I PURCHASED THE 2017 BUICK LACROSSE PREMIUM AWD. ON THAT SAME DAY, WHILE I WAS DRIVING ON THE HIGHWAY THE OVERHEATED ENGINE LIGHT CAME ON, BEEPING SOUND, OIL LIGHT CAME ON, SHORTLY VEHICLE INDICATED IMMEDIATELY TO STOP, WHICH I DID, STRANDED ON THE HIGHWAY IN EN ROUTE TO DEALERSHIP. I HAD JUST LEFT THE DEALERSHIP APPROXIMATELY FIVE MINUTES AGO AFTER I PURCHASED THE VEHICLE. THE VEHICLE WAS TOWED TO DEALERSHIP. SIMULTANEOUSLY AT 4:48 P.M. EST, ONSTAR SENT NOTIFICATION VIA EMAIL STATING, "A CRITICAL ISSUE WITH THE ENGINE AND…

Look up ODI 10928434 at NHTSA ↗

541.7%
ODI 11258360

I RECEIVED A NOTICE FROM GM THAT MY VEHICLE WITH THE ELECTRICAL CONNECTION TO THE ACCELERATOR PEDAL WHICH COULD CAUSE A A REDUCED POWER AND ACCELERATION CONDITION. HOWEVER, THIS IS NOT A RECALL AND I SHOULD NOT SEEK A REPAIR UNTIL I HAVE EVIDENCE THAT MY VEHICLE HAS THIS PROBLEM. THIS SOUNDS LIKE A SERIOUS SAFETY RISK TO ME. IF THIS CONDITION OCCURS WHEN I AM MERGING INTO TRAFFIC ON AN INTERSTATE, IT COULD CAUSE A SERIOUS ACCIDENT. APPARENTLY OWNERS ARE SUPPOSED TO WAIT FOR SUCH AN OCCURRENCE IN ORDER TO GATHER EVIDENCE OF A NEED FOR A REPA…

Look up ODI 11258360 at NHTSA ↗

116.7%
ODI 11571427 · 56,000 mi

The contact owns a 2019 Buick LaCrosse. The contact stated that the engine fan failed to shut off after turning off the vehicle. The failure occurred while the vehicle was idling in a drive-thru with the temperature gauge reading that the engine was in the cold position. The driver then drove at speeds between 60 - 70 MPH; after arriving at the residence, the engine fan failed to turn off. The contact disconnected the battery, and all the system functions were reset, and the fan shut off. The failure had become more persistent over time. The ve…

Look up ODI 11571427 at NHTSA ↗

Exterior Lighting
7423.5%
ODI 10239711 · 12,000 mi

WHILE DRIVING AT NIGHT. 40 MPH THE HEADLIGHTS WHILE ON LOW BEAM WENT OUT. NO PARKING LIGHTS, NO LOW BEAMS. UPON GETTING TO THE SIDE OF THE ROAD WE DISCOVERED THAT THE HIGH-BEAMS STILL WORKED. THE FIRST TIME A 12,000 MILES IT NEVER DID IT AGAIN UNTIL LAST NIGHT AT 48,000 MILES. AGAIN NO LOWS OR PARKING BUT HIGH BEAMS GOT US HOME THE NEXT MORNING ALL WAS WORKING. *TR

Look up ODI 10239711 at NHTSA ↗

14648.8%
ODI 10377021 · 70,000 mi

IT STARTED WHEN DRIVING ALONG AND THE LOW BEAM HEADLIGHTS WOULD GO OUT, THE ONLY WAY I HAD ANY LIGHTS AT ALL IS ON HIGH BEAM, AND I WOULD CLICK BACK ON LOW BEAM AFTER I PULLED OVER AND THE LOW LIGHTS WOULD COME BACK ON. THIS HAPPENED A FEW TIMES AND NOW I HAVE NO LOW BEAM LIGHTS AT ALL ONLY HIGH BEAM. I HAVE CALLED A LOCAL DEALERSHIP THAT HAS FIXED THE CAR SEVERAL TIMES BEFORE WITH ELECTRICAL ISSUES BECAUSE THE DEALER I BOUGHT IT FROM HAS GONE OUT OF BUSINESS. AND THEY SAID IT IS NO LONGER UNDER WARRANTY AND WILL COST BE APPROXIMATELY $400-$700…

Look up ODI 10377021 at NHTSA ↗

11947.6%
ODI 10253025 · 49,000 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE INSTRUMENT PANEL INDICATORS AND HEADLIGHTS DIMMED TWICE. THE SECOND TIME THE FAILURE OCCURRED WAS WHILE DRIVING 70 MPH. WHEN THE CONTACT MOVED THE DIMMER BUTTON, THE INSTRUMENT PANEL INDICATORS ILLUMINATED AGAIN, BUT THE HIGH BEAM HEADLIGHTS ILLUMINATED INSTEAD OF THE NORMAL BEAMS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY FOUND NO FAILURES; HOWEVER, THEY REPLACED A PART. THE CONTACT WAS UNSURE OF WHICH PART WAS REPLACED; HOWEVER, IT DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE W…

Look up ODI 10253025 at NHTSA ↗

5823.2%
ODI 10465183 · 70,000 mi

HEADLIGHTS WENT OFF WHILE DRIVING 60 MPH IN THE DARK AND NO NEARBY LIGHT SOURCES WERE PRESENT. TURNED HEADLIGHT CONTROL TO MANUAL AND STILL NO HEADLIGHTS. STOPPED VEHICLE AND EVERYTHING BUT THE HEADLIGHTS WERE STILL WORKING. TURNED OFF THE AIR CONDITIONING, THE FAN, THE RADIO, AND STILL NO HEADLIGHTS. TURNED CAR OFF AND BACK ON, STILL NO HEADLIGHTS. TURNED CAR OFF AGAIN AND WAITED 5 MINUTES AND RESTARTED CAR AND HEADLIGHTS CAME ON. THIS HAS HAPPENED 2 TIMES NOW, 3 MONTHS APART. DEALERSHIP DENIED ANY KNOWLEDGE OF THIS PROBLEM THE 1ST TIME I TALK…

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4542.5%
ODI 10525869 · 68,173 mi

I HAVE ONLY HAD THIS CAR 5 MONTHS AND I BOUGHT IT AT 55K MILES. WHILE DRIVING ON THE HIGHWAY AT ABOUT 11:00PM ON A RAINY NIGHT I WAS STOPPED BY A STATE TROOPER WHO SAID MY HEADLIGHTS SHUT OFF WHILE DRIVING. THE GOOD PART IS- THE TROOPER ACTUALLY SAW MY HEADLIGHTS WERE ORIGINALLY ON BUT HE STATED THAT AS I APPROACHED HIM "THEY JUST WENT OFF". HE PULLED ME OVER JUST TO MAKE SURE I WAS OK, BUT HE SAID THIS IS A SAFETY ISSUE AND I COULD CAUSE A COLLISION WHILE DRIVING WITHOUT HEADLIGHTS. FUNNY THING IS, THE HIGH BEAM LIGHTS WORKED JUST FINE, BUT …

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84.2%
ODI 10427767 · 2,800 mi

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT WAS DRIVING 45 MPH WHEN THE EXTERIOR AND INTERIOR LIGHTS ILLUMINATED ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,800 AND THE CURRENT MILEAGE IS 8,250. UPDATED 12/16/11*LJ UPDATED 12/22/11

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10.6%
ODI 10837107 · 60,000 mi

CLIMATE CONTROL SYSTEM. ON THREE OCCASIONS THE CLIMATE CONTROL SYSTEM HAS SWITCHED TO HEAT AND HIGH FAN, LOCKING THE DRIVER OUT OF THE CONTROLS AND CAUSING THE PASSENGER COMPARTMENT TO BECOME EXTREMELY HOT AND UNCOMFORTABLE. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD ON ONE OCCASION, TURN THE ENGINE OFF AND LET THE CAR SIT FOR A FEW MINUTES BEFORE RESTARTING THE CAR. THE SYSTEM RETURNED TO NORMAL. ON TWO OF THE THREE OCCASIONS, THE CAR WAS IN MOTION. ON ONE OCCASION IT HAPPENED IN THE GARAGE. DASH LIGHTS - WHILE DRIVING AT NIGHT, ALL …

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31.5%
ODI 10965877 · 80,000 mi

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT BULBS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED RANDOMLY EVERY SIX MONTHS. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000.

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10.8%
ODI 11252093 · 65,000 mi

RADIO AND DASH COMPONENTS CUT OUT AND GO BLACK. THEN WHEN THEY COME.BACK ON A SERVICE BATTERY MESSAGE COMES ON THE DISPLAY BUT GOES AWAY WITHING A SECOND OR TWO. AND THE POWER STEERING WILL STOP WHILE ALL THIS IS HAPPENING IF TURNING

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46.3%
ODI 10681953 · 16,000 mi

DIC SAID RIGHT FRONT HEADLIGHT OUT,TOOK TO DEALER,SAID BALLAST BURNED UP INSIDE HEADLIGHT ASSEMBLY PUT ON ORDER, WAITING FOR REPAIR AT THIS TIME. *JS

Look up ODI 10681953 at NHTSA ↗

12.3%
ODI 11342657

WHILE DRIVING HOME ON A CITY STREET WE NOTICED THAT BOTH LOW AND HIGH BEAM LIGHTS WERE NOT WORKING.

Look up ODI 11342657 at NHTSA ↗

12.1%
ODI 11244409 · 40,000 mi

LOTS OF CONDENSATION IN RIGHT HEADLIGHT

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
278.6%
ODI 10158266 · 94 mi

DT*: THE CONTACT STATED THE HORN ON THE RIGHT SIDE OF THE STEERING WHEEL WILL NOT SOUND . THE VEHICLE HAS BEEN INSPECTED BY THE DEALERSHIP ON FOUR SEPARATE OCCASIONS. THE DEALER REPLACED THE AIR BAG TWICE AND WAS UNABLE TO CORRECT THE PROBLEM. THE MANUFACTURER WAS ALERTED AND OFFERED TO EXTEND THE WARRANTY CONCERNING THE AIR BAG AND THE HORN. THE CONTACT EXPRESSED THIS IS A SAFETY ISSUE AND THE OFFER IS UNSATISFACTORY.

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289.4%
ODI 10297820 · 50,000 mi

AIR BAG WILL SOMETIMES REGISTER WHEN MY CHILDREN ARE IN THE FRONT SEAT AND SOMETIMES IT DOES NOT. IT IS SUPPOSE TO AUTOMATICALLY DETECT THEIR WEIGHT AND COME ON OR NOT DEPENDING ON HOW MUCH THEY WEIGH. THE FACT THAT IT REGISTERS SOMETIMES AND DOES NOT AT OTHERS HAS ME CONCERNED. I SAW A RECALL ON THIS MODEL AND WAS WONDERING IF MY CAR IS AFFECTED IN THE RECALL. IT IS A 2006 BUICK LACROSSE. *TR

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156.0%
ODI 10347413 · 45,555 mi

2007 BUICK LA CROSSE, 45, 544 MILES. INTERMITTENT OPERATION AND FAILURE OF AIR BAG PASSIVE RESTRAINT SYSTEM INDICATOR SYSTEM AND INDICATOR LIGHTS. INITIALLY, PASSENGER SEAT LIGHT AND FAILURE LIGHT WORK INTERMITTENTLY INDICATING EITHER SYSTEM FAILURE OR TROUBLE AND OR PROBLEM WHEN PASSENGER SEAT IS OCCUPIED OR VACANT. BOTH DASH INDICATOR LIGHTS WILL CYCLE ON AND OFF FOR OCCUPIED OR VACANT PASSENGER SEAT. CURRENTLY THE DASH INDICATOR LIGHT IS STAYING LIT RED INDICATING A SYSTEM FAULT OR FAILURE. USER ACCESSIBLE CONNECTIONS AND HARNESSES VERI…

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7530.0%
ODI 10227997 · 200 mi

TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT WAS EXPERIENCING EXTREME DIFFICULTY WITH THE FRONT PASSENGER SEAT AIR BAG SYSTEM SENSOR. HE HAS A HEALTH CONDITION THAT HAS AFFECTED HIS HEIGHT AND USES A SEAT CUSHION IN THE VEHICLE. WHILE IN THE DRIVER SEAT, THE CUSHION IS FINE BUT WHEN HE RIDES IN THE PASSENGER SEAT, HE IS UNABLE TO USE THE CUSHION BECAUSE IT SETS OFF THE SENSOR AND DEACTIVATES THE AIR BAG. THIS IS A SAFETY CONCERN BECAUSE HE IS UNABLE TO RIDE IN THE PASSENGER SIDE OF HIS VEHICLE WITH A WORKING AIR BAG. THE MANUFACT…

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2725.5%
ODI 10439609

2009 BUICK LACROSSE. CONSUMER STATES PROBLEMS WITH VEHICLE AIR BAGS. CONSUMER STATES IT WOULD SHOW AIR BAGS OFF ABOUT ONCE A WEEK OR SO FOR A SHORT TIME AND KEEPS GETTING WORSE MORE OFTEN.*TGW

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157.9%
ODI 10355255 · 7,450 mi

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED, FOLLOWED BY AN ILLUMINATION OF EVERY WARNING LIGHT ON THE INSTRUMENT PANEL. THE CONTACT SHUT OFF THE VEHICLE AND WHEN RESTARTING THE LIGHTS WERE NO LONGER ILLUMINATED. THE FAILURE OCCURRED THE FOLLOWING DAY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE VEHICLE WAS SAFE TO DRIVE YET THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT WAS …

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95.3%
ODI 10465086 · 15,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND ATTEMPTING TO TURN INTO AN INTERSECTION, ANOTHER VEHICLE JUMPED THE MEDIUM AND CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT MENTIONED THAT NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED INJURIES TO THE NECK, BACK AND LEG. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE AIR BAG SYSTEM WAS PERFORMING UP TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE WHO ADVISED THE CONTACT THAT T…

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41.9%
ODI 10852928 · 21,500 mi

DRIVER SIDE SEAT BELT BUCKLE WOULD NOT LOCK, WHICH RENDERS AIRBAGS INOPERABLE. INVOLVED MY SAFETY; I CONSIDERED EQUIPMENT DEFECT. DEALER SAID SEAT BELT KIT WAS NECESSARY TO REPAIR AND CHARGED ME $235.60.

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53.9%
ODI 10520736 · 4,900 mi

PASSENGER SENSING SYSTEM APPEARS TO BE TOO SENSITIVE. OWNERS MANUAL STATES THAT THE SYSTEM IS DESIGNED TO DETECT ADULT SIZED PASSENGERS. HOWEVER A SMALL PURSE (6LBS) IS SUFFICIENT TO ACTIVATE THE AIRBAG LIGHT ON THE CONSOLE AND RING THE CHIMES ALERTING THE DRIVER THAT THE FRONT PASSENGER IS NOT BELTED IN. TESTED WITH 8 Y/O DAUGHTER (43LBS) WITH SAME RESULT. DEALER HAS EXAMINED THE SYSTEM AND FOUND IT TO BE PERFORMING AS DESIGNED. BUICK CUSTOMER SERVICE RETURNED MY PHONE CALL AND STATED THAT BASED ON THE MALFUNCTION AND THE VERBIAGE IN BUL…

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812.7%
ODI 10746634 · 39,830 mi

ON THE WAY HOME FROM A CELEBRATION IN OUR TOWN, I HIT A DEER. I IMMEDIATELY HEARD A LOUD COUPLE OF BANGS, NOT JUST FROM THE IMPACT AND SMOKE WAS COMING OUT FROM THE STEERING COLUMN AND GLOVEBOX. ONSTAR CALLED IMMEDIATELY AND SAID THAT MY AIRBAGS HAD DEPLOYED AND THEY ASKED IF I NEEDED HELP. THE CONCERN IS THAT THE AIRBAGS FIRED BUT DID NOT DEPLOY.

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715.9%
ODI 10780211 · 15,495 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE ATTEMPTING TO PARK, THE VEHICLE INDEPENDENTLY SURGED FORWARD, WENT OVER A RAILROAD CROSS TIE, AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 01/21/16*LJ *JS

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612.5%
ODI 10916565 · 11,500 mi

TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. THE CONTACT WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 16V651000 (AIR BAGS). THE FAILURE MILEAGE WAS 11,500.

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25.9%
ODI 11467521

the airbag lite has been coming on for the last year saying it needs to be serviced. I have had it to the buick dealer for 4 times this last year and they still can not of will not fix it.The airbag lite comes on when we turn the steering wheel to the left.The last time I had it in was March of this year.When we left with the car the first left hand turn I made it came on.I am tired of fooling with it.after they work on it I told them to take it for a trail drive thye did not.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Steering
4815.2%
ODI 10217092 · 14,000 mi

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE INSTRUMENT PANEL AND THE DRIVER INFORMATION CENTER ARE DIFFICULT TO READ DURING THE DAY OR EARLY MORNINGS BECAUSE THE SENSORS ARE DIM. THE DEALER REPLACED THE LIGHT CLUSTER SWITCHES AND STATED THAT THE INSTRUMENT PANEL AND INFORMATION CENTER WERE DESIGNED WITH DIM LIGHTING; THEREFORE, REPLACEMENTS WOULD NOT CORRECT THE FAILURE. THE CURRENT MILEAGE WAS 15,500 AND FAILURE MILEAGE WAS 14,000. UPDATED 02-25-08 *BF THE INTERMEDIATE SHAFT WAS REPLACED DUE TO A NOISE BEING HEARD IN THE STEERING WHIL…

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237.7%
ODI 10184797

GM 2006 BUICK LACROSSE WITH FRONT END PROBLEM**CC THE CONSUMER STATED AFTER THE MILEAGE WAS INCREASED ON THE VEHICLE, THE TIRES WORE PREMATURELY AND THE SHIMMY OR VIBRATION BECAME WORSE. THE CONSUMER STATED THE VIBRATION WAS SO SEVERE, THAT SHE ALSO SHAKES WHILE DRIVING THE VEHICLE. STEERING CONTROL HAS BECOME A SAFETY HAZARD AND THE VEHICLE WILL FLOAT ON CURVES AND ON FLAT STRAIGHT HIGHWAYS. THE TIRES HAVE BEEN REPLACED SEVERAL TIMES TO NO AVAIL. THE CONSUMER STATED A TOTAL OF 16 TIRES HAD BEEN ORDERED FOR THE VEHICLE. *JB

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218.4%
ODI 10207364 · 30 mi

BRAKES PULSATE WHEN BRAKING. CAR VIBRATES WHILE DRIVING AND ALSO HAS A DESIRE TO PULL TO RIGHT. FEELS LIKES WHEELS ARE OUT OF BALANCE ALL THE TIME. I HAVE TAKEN THE CAR IN AND HAD THE BALANCE CHECKED AND THEY SAY EVERYTHING IS FINE. THEY SAY IT IS THE MAKE OF THE TIRES AND GOODYEAR IS AWARE - THEY HAVE MADE A GOODWILL REPLACEMENT OF THE TIRES DUE TO HISTORY OF MY CAR.... THE ENGINE BLEW AT 1500 MILES!!! STILL NO BETTER. EVERY DAY I GET MY FILLINGS RATTLED LOOSE ON THE WAY TO WORK. THE PULL TO THE RIGHT WAS FIXED WHEN THE REPLACED THE STEERING …

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135.2%
ODI 10327744 · 5,859 mi

REPLACED POWER STEERING RACK AND PINION 2 TIMES,REPLACED FRAME BUSHING,REPLACED STABILIZER SHAFT LINK,REPLACED WORN FRONT SWAY BAR END LINKS,REPLACED INTERMEDIATE STEERING SHAFT,REPLACED LEFT FRONT STRUT,RETORQUED SUSPENSION BOLTS AND LUBRICATED BUSHINGS. *TR

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10.9%
ODI 10628166 · 84,000 mi

LEFT HOME FOR LOCAL RESTAURANT ABOUT 7:AM ON MAY 8. TRAVELING DOWN HWY 2 LANE, MUST HAVE DROPPED WHEEL OFF PAVEMENT AND THE CAR WENT CRAZY. I DO NOT REMEMBER WHAT HAPPENED. THE ACCIDENT REPORT SAYS VEHICLE CROSSED THE ROAD, HIT A BANK HEAD FIRST AND FLIPPED THE VEHICLE. ONE CAR ACCIDENT. AIRBAGS DID NOT DEPLOY. I WAS TAKEN BY AMBULANCE TO A HOSPITAL, THEN TRANSPORTED TO ANOTHER STATE TO A TRAUMA CENTER. MULTIPLE INJURIES. I WAS IN HOSPITAL FOR 12 DAYS AND THEN A NURSING REHAB FOR 2 WEEKS. I DID NOT KNOW THERE WAS A RECALL ON MY VEHI…

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168.5%
ODI 10315355

PURCHASED A BRAND NEW 2010 BUICK LACROSSE ON 4 DECEMBER 2009. WHILE DRIVING, NOTICED THAT STEERING WHEEL HAD A LOT OF 'PLAY' IN IT BUT THOUGHT THAT IT WAS A PART OF THE STEERING. WHILE DRIVING, KEPT HEARING A SLIGHT 'THUMPING' NOISE BUT, BECAUSE IT WAS THERE FROM THE START, I DIDN'T ASSOCIATE IT WITH ANYTHING OTHER THAN CAR NOISE. BY WEEK THREE, THE CAR'S NOISE INCREASED. BEFORE I REACHED 1000 MILES, THE CAR WAS VERY NOISY AND THERE WAS A LOUD NOISE, WHENEVER YOU WOULD MAKE A LEFT TURN. TOOK THE VEHICLE BACK TO DEALERSHIP FOR MAINTENANCE.…

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127.1%
ODI 10436826 · 2,900 mi

HAVE HAD CONTINUED PROBLEMS WITH ADJUSTABLE STEERING WHEEL LOCKING MECHANISM THE DEALER HAS ADVISED THAT IT "IS THE WAY IT IS" RETURNED MULTIPLE TIMES . I WAS TO FIND A MAJOR SERVICE REPAIR ON LINE ABOUT THE PROBLEM AND CALLED THE DEALERSHIP. IT WAS THEN SUPPOSED TO BE REPAIRED...BUT WITHIN 5 MILES OF OUR HOME ON A TWISTING ROAD THE STEERING WHEEL BECAME DISCONNECTED FROM THE LOCKING DEVISE!!!! I WAS TO LOOSE CONTROL OF THE CAR DUE TO THE WAY IT HAPPENED...WITHOUT ANY WARNING AND LOST CONTROL WENT OFF THE ROAD. I WILL NOT DRIVE THE CAR..…

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2411.7%
ODI 10535786 · 9,700 mi

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT WHEN MAKING A SHARP TURN IN EITHER DIRECTION, THE STEERING WHEEL WOULD EXHIBIT A LOUD KNOCK WITHOUT WARNING. THE CONTACT MENTIONED THAT IT WAS A SAFETY CONCERN OF HIS THAT THE STEERING WHEEL WOULD DETACH AS A RESULT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THERE WAS NO FAILURE. THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING AS IT WAS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURR…

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2418.6%
ODI 10500074 · 4,000 mi

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

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1117.5%
ODI 10816463

BOUGHT CAR NEW. ORIGINAL GOODYEAR EAGLE LS2 TIRES WITH 5 BELTED RADIAL INCLUDING 2 STEEL BELTS. 3000 MILES ON CAR. PROPER INFLATION. SPEED 40 MPH STATE ROAD DIVIDED HIGHWAY NIGHT, NOT TURNING. HEARD RUMBLING HIGH PITCH SOUNDS WHICH I FIRST THOUGHT WAS TRANSMISSION, BUT WAS ANTI SKID/ABS COMPUTER ASSISTED BRAKING. CAR PULLED SHARPLY RIGHT, INSTRUMENT PANEL SHOWED RIGHT TIRE -0- PSI. COMPLETE TIRE FAILURE SIDEWALL & SMOKING. TIRE MATERIAL WAS TOTALLY DISINTEGRATED. TOWED BY AAA. GM DEALERSHIP IS ASSESSING DAMAGE. MARKED P235/50R18 97H 0216640.

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1125.0%
ODI 10883490 · 15,000 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO CONTROL. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH, BUT THE DETAILS WERE UNKNOWN. IN ADDITION, WHILE DRIVING, THE VEHICLE VEERED INTO ANOTHER LANE INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

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1122.9%
ODI 11119634 · 11,000 mi

TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, THE VEHICLE SHOOK AND SWAYED TO THE LEFT AND RIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

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12.9%
ODI 11574940 · 123,000 mi

The contact owns a 2017 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the Steering Advance System Declined message was displayed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Campaign Number: 17V116000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 123,000.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine
61.9%
ODI 10626268

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

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82.7%
ODI 10537237 · 128,000 mi

TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE CRANK POSITIONING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

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93.6%
ODI 10610900 · 71,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE POWER STEERING BECAME DIFFICULT MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSE THAT THE ENGINE WIRE HARNESS WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 71,000. UPDATED 09/02/14*LJ UPDATED 09/17/2014 *JS

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176.8%
ODI 10542083 · 53,718 mi

I TURNED RIGHT ONTO A VERY STEEPLY GRADED RURAL ROAD. THE ROAD HAS 3 SERVICE RAMPS TO A MAJOR HIGHWAY, RT 28N. IT ALSO HAS 1 ROAD THAT ALLOWS A R/L ACCESS TO BURTON AND A CROSS TRAFFIC ACCESS TO 28N. I HAD JUST STARTED THE DESCENT DOWN BURTON WHEN I NOTICED THE CAR BEGAN TO ACCELERATE. I APPLIED THE BRAKE TWICE TO REDUCE SPEED; IT WAS NON-RESPONSIVE. THE CAR CONTINUE TO SPEED DOWN THE HILL FOR APPROXIMATELY 3/4 MILE. THE CAR BEGAN TO SLOW DOWN ABOUT 1/2 MILE BEYOND THE ACCESS ROAD TO 28 N. WHEN I TRIED TO PULL OVER TO A GRAVEL/WEED "SHOULDER" …

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54.7%
ODI 10668952 · 53,000 mi

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

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4423.3%
ODI 10463044 · 36,000 mi

TL* THE CONTACT OWNED A 2010 BUICK LACROSSE. THE CONTACT STATED THAT MOMENTS AFTER PARKING THE VEHICLE IN A GARAGE, THE FRONT END CAUGHT ON FIRE. THE CONTACT ALSO STATED THAT THE FIRE BURNED DOWN HER HOME BEFORE THE FIRE DEPARTMENT COULD EXTINGUISH IT. THERE WERE NO REPORTED INJURIES. THE VEHICLE HAD NOT BEEN INSPECTED TO DETERMINE WHAT CAUSED THE FIRE. THE FAILURE AND CURRENT MILEAGES WERE 36,000.

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3017.8%
ODI 10482287 · 8,000 mi

WHEN TURNING LEFT AT A TRAFFIC LIGHT, MY CAR LOST POWER AND I WASN'T SURE I WAS GOING TO MAKE IT AROUND THE CORNER. AFTER A FEW SECONDS MY CAR REGAINED POWER. 45 MINUTES LATER, I MADE A RIGHT TURN INTO HEAVY TRAFFIC AND THEN FELT A SUDDEN LURCH. I LOOKED IN THE REAR VIEW MIRROR AND SAW THAT MY TRUNK HAD POPPED OPEN. I MANAGED TO GET OFF THE HIGHWAY, PARKED THE CAR AND TURNED OFF THE IGNITION. I GOT OUT, CLOSED THE TRUNK, GOT BACK IN THE CAR, AND FASTENED MY SEATBELT. BEFORE I COULD CLOSE THE DOOR, THE TRUNK POPPED OPEN AGAIN. THIS OCCURR…

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4622.3%
ODI 10459447

2012 BUICK LACROSSE. CONSUMER STATES MECHANICAL BREAKDOWN *TGW THE CONSUMER STATED WHILE DRIVING, HE COULD SMELL A BURNING ODOR AND A VERY LOW KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CONSUMER WAS INFORMED THERE WAS NO OIL ON THE DIP STICK, THE REAR MAIN SEAL WAS LEAKING AND THERE WAS OIL LEAKING BETWEEN THE ENGINE AND TRANSMISSION. THE CONSUMER ALSO STATED A WARNING LIGHT NEVER APPEARED ON THE DASHBOARD TO WARN HIM OF A PROBLEM. *JB

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3023.3%
ODI 10537519 · 9,000 mi

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 9,000. ..UPDATE 04-10-14 *BF

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46.3%
ODI 10764499 · 5,600 mi

WAS DRIVING THE VEHICLE AT A FAIRLY LOWER SPEED. (35 MPH). WAS UTILIZING THE CRUISE CONTROL, MOVED MY RIGHT LEG, AND DUE TO THE POSITIONING OF THE IGNITION, MY LEG BUMPED THE KEYS SLIGHTLY, WHICH CAUSED THE KEY TO TURN INTO THE POSITION WHERE THE VEHICLE WAS NO LONGER RUNNING. UPON NOTICING THAT THE ENGINE HAD STOPPED RUNNING, WAS STILL SUCCESSFULLY ABLE TO PLACE THE CAR INTO NEUTRAL AND RESTART THE VEHICLE WITHOUT CAUSING AN ACCIDENT- HOWEVER, HAD I BEEN DRIVING AT A HIGHER RATE OF SPEED, THIS COULD HAVE BEEN CATASTROPHIC.

Look up ODI 10764499 at NHTSA ↗

12.3%
ODI 11395038 · 76,000 mi

WOULD NOT START AT ALL, ONCE WE GOT IT STARTED AND HEADED DOWN THE ROAD, THE CAR SHUT OFF WHILE DRIVING. VERY DANGEROUS.

Look up ODI 11395038 at NHTSA ↗

36.3%
ODI 11242729 · 30,000 mi

TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT ATTEMPTED TO SHIFT INTO DRIVE, BUT THE VEHICLE FAILED TO MOVE FORWARD. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO MOVE FORWARD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE CHECK ENGINE WRENCH, TRACTION CONTROL, AND STABILITRAK. IN ADDITION, THE SPEEDOMETER AND TEMPERATURE INDICATORS WOULD GO TO ZERO. ALSO, WHEN DRIVING 50 MPH, THE RPMS WOULD GO UP AND DOWN. THE CONTACT STATED THAT THE VEHICLE WAS TA…

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514.7%
ODI 10928434 · 12 mi

ON NOVEMBER 19, 2016, I PURCHASED THE 2017 BUICK LACROSSE PREMIUM AWD. ON THAT SAME DAY, WHILE I WAS DRIVING ON THE HIGHWAY THE OVERHEATED ENGINE LIGHT CAME ON, BEEPING SOUND, OIL LIGHT CAME ON, SHORTLY VEHICLE INDICATED IMMEDIATELY TO STOP, WHICH I DID, STRANDED ON THE HIGHWAY IN EN ROUTE TO DEALERSHIP. I HAD JUST LEFT THE DEALERSHIP APPROXIMATELY FIVE MINUTES AGO AFTER I PURCHASED THE VEHICLE. THE VEHICLE WAS TOWED TO DEALERSHIP. SIMULTANEOUSLY AT 4:48 P.M. EST, ONSTAR SENT NOTIFICATION VIA EMAIL STATING, "A CRITICAL ISSUE WITH THE ENGINE AND…

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433.3%
ODI 11160527 · 200 mi

IF STOPPED UPHILL AND THE AUTO STOP ACTIVATES, WHEN YOU RELEASE THE BRAKE THE CAR CAN ROLL BACK, AND THE WAY PEOPLE STOP ON TOP OF YOU THESE DAYS YOUR CAR CAN ROLL BACK INTO THEM AND YOU HAVE TO REPAIR THEIR CAR. PLUS IT ACTUALLY TAKES MORE GAS THAN MY V8 2016 GMC SIERRA THAT DOESN'T STOP WHEN TRAVELING FROM MY FUELING LOCATION TO MY HOME, PER THE CARS OWN COMPUTER SYSTEM

Look up ODI 11160527 at NHTSA ↗

350.0%
ODI 11361466 · 200 mi

OCCASIONALLY THERE IS A LOUD SOUND IN THE CABIN OF WATER SLOSHING BACK AND FOURTH UNDER THE DASHBOARD. SOME DAYS IT WILL HAPPEN WHEN THE ENGINE STARTS. OTHER TIMES, IT IS AFTER DRIVING SEVERAL MILES. SOMETIMES IT HAPPENS A FEW DAYS IN A ROW. OTHER TIMES IT WILL GO A WEEK WITH NO NOISE. THE GM MECHANIC VERIFIED THAT THE COOLANT LEVEL IS FINE. IT HAPPENS WHEN THE CAR IS STATIONARY OR MOVING. I HAVE NOT HEARD IT AT HIGH SPEEDS.

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Suspension
113.5%
ODI 10117664 · 35,000 mi

WHILE DRIVING AT ANY SPEED STEERING WHEELJERKED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Look up ODI 10117664 at NHTSA ↗

93.0%
ODI 10184797

GM 2006 BUICK LACROSSE WITH FRONT END PROBLEM**CC THE CONSUMER STATED AFTER THE MILEAGE WAS INCREASED ON THE VEHICLE, THE TIRES WORE PREMATURELY AND THE SHIMMY OR VIBRATION BECAME WORSE. THE CONSUMER STATED THE VIBRATION WAS SO SEVERE, THAT SHE ALSO SHAKES WHILE DRIVING THE VEHICLE. STEERING CONTROL HAS BECOME A SAFETY HAZARD AND THE VEHICLE WILL FLOAT ON CURVES AND ON FLAT STRAIGHT HIGHWAYS. THE TIRES HAVE BEEN REPLACED SEVERAL TIMES TO NO AVAIL. THE CONSUMER STATED A TOTAL OF 16 TIRES HAD BEEN ORDERED FOR THE VEHICLE. *JB

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62.4%
ODI 10214535 · 108 mi

I OWN A 2007 BUICK LACROSSE CXL. IT HAS HAD A VIBRATION IN IT SINCE IT WAS DELIVERED. I DROVE IT UNTIL IT HAD 2,300 MILES ON IT TO SEE IF THE TIRES WOULD EVEN OUT, BUT THEY DID NOT, SO I TOOK THE CAR IN AND THE DEALER BALANCED THE WHEELS . THE VIBRATION WAS LESSENED, BUT STILL THERE. I ADDED AIR TO ALL THE TIRES TO A PRESSURE OF 30PSI COLD AND THIS HELPED BUT DID NOT ELIMINATE THE VIBRATION WHICH SEEMS TO BE IN THE REAR TIRES. I PUT MY CONCERNS ON THE DEALER PERFORMANCE FORM AND WAS CONTACTED BY A BUICK REPRESENTATIVE WHO ASSIGNED ME A CONFIR…

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31.2%
ODI 10327744 · 5,859 mi

REPLACED POWER STEERING RACK AND PINION 2 TIMES,REPLACED FRAME BUSHING,REPLACED STABILIZER SHAFT LINK,REPLACED WORN FRONT SWAY BAR END LINKS,REPLACED INTERMEDIATE STEERING SHAFT,REPLACED LEFT FRONT STRUT,RETORQUED SUSPENSION BOLTS AND LUBRICATED BUSHINGS. *TR

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00.0%

No examples available for this selection.

147.4%
ODI 10415523 · 1,600 mi

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE SERVICE SUSPENSION SOON LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE BECAUSE THE LIGHT WAS NO LONGER ILLUMINATING. THE SPEED SENSORS FOR THE WHEELS WERE REPLACED, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 1,600. THE VIN WAS UNAVAILABLE.

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2514.8%
ODI 10415526 · 400 mi

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE SERVICE SUSPENSION LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS NOT DIAGNOSED, BUT THE CONTACT WAS ALLOWED TO TRADE THE VEHICLE IN. THE FAILURE MILEAGE WAS 400. THE VIN WAS UNAVAILABLE.

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2914.1%
ODI 10519711 · 3,650 mi

AFTER STARTING ENGINE AND PLACING GEAR IN DRIVE, THE CAR ACCELERATED ON ITS OWN SO FAST THAT IT LEFT TIRE MARKS ON THE PAVEMENT FROM WHERE THE ACCELERATION STARTED. THE CAR PASSED THROUGH THE PARKING LOT LANE, OVER TWO CURBS, SLIGHTLY SCRAPING A SMALL POST IN THE PARKING LOT CAUSING THE DAMAGE TO THE RIGHT SIDE OF THE CAR. AFTER TRYING TO STOP THE CAR BY APPLYING THE BRAKES AND SHIFTING TO NEUTRAL AND THE CAR RUNNING OVER TWO CURBS AND STEERED INTO BALES OF HAY WHICH HELPED BRING THE CAR TO A STOP, SHUT THE ENGINE OFF AND GOT OUT OF THE CAR…

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2720.9%
ODI 10505647 · 3,020 mi

ON SATURDAY, APRIL 7,2013 MY WIFE PULLED INTO A PARKING SPACE AT A CONDO IN MARCO IS.FL. SHE WAS DRIVING OUR 2013 BUICK LACROSSE. KNOWING THAT THE LACROSSE HAS A LOW FRONT END,SHE SLOWS DOWN TO A CRAWL TO AVOID DRAGGING THE FRONT END ON THE PARKING LOT BLOCKS. SHE IS FAMILIAR WITH THIS PARKING LOT AS MY DAUGHTER LIVES THERE AND SHE HAS PARKED THERE OFTEN. THIS TIME UPON APPLYING THE BRAKES THE CAR DID NOT STOP,WENT OVER THE PARKING BLOCKS AND SEVERELY DAMAGED THE CAR.THE LACROSSE HAS BEEN CITED FOR A BRAKING PROBLEM BY THE NHTSA AND ISSUED A RE…

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23.2%
ODI 11282722 · 27,000 mi

PURGE VALVE SHUTTING OFF VEHICLE..DEALERSHIP CLAIM THEY REPLACE ROTORS BUT LIED..I HAVE REPLACE ON BOTH SIDE TURNING SIGNAL MIRROR 4XS..BACK LIGHTS ARE ALWAYS GETTING WATER IN THEM SEAL KEEP BREAKING.

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00.0%

No examples available for this selection.

12.1%
ODI 11119634 · 11,000 mi

TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, THE VEHICLE SHOOK AND SWAYED TO THE LEFT AND RIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

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411.8%
ODI 11452579 · 15,000 mi

The contact owns a 2017 Buick Lacrosse. The contact stated that while driving at 20 MPH and making a left turn, there was an abnormal noise coming from the front passenger side of the vehicle. The contact mentioned the failure was related to the bushings. The vehicle was taken to an independent mechanic and then to a dealer where it was informed that the part to repair the vehicle was no longer in production. The vehicle was not repaired. Themnaufactuer was notified of the failure. The failure mileage was 15,000

Look up ODI 11452579 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train
123.8%
ODI 10159466

CONSUMER COMPLAINT CONCERNING 2005 LACROSSE WOULD NOT ACCELERATE. *TS *JB

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51.7%
ODI 10261139 · 72,000 mi

ON MY 2006 BUICK LACROSSE, AT ABOUT 48K MILES THERE WAS A LOUD CLICKING NOISE FROM UNDER THE HOOD.....LUCKILY I WAS STILL UNDER WARRANTY BECAUSE IT WAS A CRACKED FLYWHEEL (FLEX PLATE)......I GO ON MY HAPPY WAY AND ABOUT 10 MONTHS LATER I HAVE THE SAME PROBLEM....AND SINCE I AM OVER THE MILEAGE PORTION OF THE PART WARRANTY, GM REFUSED TO COVER IT 100%......OK, I REALIZE ITS TECHNICALLY OUT OF WARRANTY, BUT THERE IS NOTHING THAT I CAN DO TO THAT CAR TO CAUSE THE FLYWHEEL TO CRACK...SOMETHING IS MAKING THIS HAPPEN AND GM REFUSES TO REFUND ME. I S…

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93.6%
ODI 10564207 · 62,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT SHE EXITED THE VEHICLE AND LEFT THE ENGINE POWERED ON WHEN THE VEHICLE ROLLED AWAY AND CRASHED INTO A GARAGE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE. *TR

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52.0%
ODI 10609063 · 60,000 mi

FOR THE THIRD TIME, THIS VEHICLE HAS DIED AT A STANDSTILL FOR NO APPARENT REASON. IT WILL BE PERFORMING WELL UNTIL PARKED. AFTER A SPAN OF TIME, IT WILL NOT RESTART. WHEN THE KEY IS INSERTED INTO THE IGNITION, THE MOTOR WILL NOT CATCH OR TURN OVER, THE KEY WILL FREEZE OR LOCK IN THE IGNITION IN THE "ON" POSITION, NOTHING IN THE VEHICLE CAN BE OPERATED - GEAR SHIFT, RADIO/PLAYER, DOOR LOCKS, TRUNK LID, ETC., ETC. ETC. THE CAR IS COMPLETELY SEIZED UP. INSPECTION WILL DISCLOSE THAT BATTERY, INCLUDING BRAND NEW BATTERY, IS DEAD ( NO VOLTAGE WHATSO…

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32.8%
ODI 10626526

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT IT WAS DIFFICULT TO SHIFT THE VEHICLE FROM PARK INTO REVERSE. THE GEAR SHIFTER RESPONDED AS IF IT WOULD BREAK WHEN ATTEMPTING TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

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157.9%
ODI 10352889 · 26,420 mi

DRIVING ON EXPRESSWAY @ 60 MPH. CAR ENGINE, RADIO, WORKING, SUDDENLY NO TRANSMISSION. PULLED TO SHOULDER, TOWED TO BUICK DEALER. ALTHOUGH NOTHING FOUND WAS TOLD TO WAIT 10 MINUTES AND RESTART IF THIS HAPPENS AGAIN. WAS ALSO TOLD THIS HAPPENED TO ONE OTHER PERSON LOCALLY. *TR

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1810.7%
ODI 10418208 · 9,142 mi

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE WITH THE ENGINE TURNED OFF, THE VEHICLE UNEXPECTEDLY REVERSED INTO THE SIDE OF THE GARAGE DOOR AND CONTINUED TO ROLL, CRASHING INTO A CURB WHICH STOPPED THE VEHICLE. THE DRIVER SIDE DOOR AND FOUR RIMS WERE DAMAGED. THE DRIVER SIDE DOOR REQUIRED REPLACEMENT AND IN ADDITION, THERE WAS A DENT ABOVE THE FRONT PASSENGER SIDE BUMPER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO THE POWER TRA…

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2311.2%
ODI 10465699 · 100 mi

I PARKED THE VEHICLE IN PARKING BAY AT A GAS STATION AND WENT INSIDE. I WAS IN THERE APPROXIMATELY 3 MINUTES AND A GENTLEMAN GAME INTO THE BUILDING AND ASKED DID ANYONE IN THERE OWN A BUICK LACROSSE. I SAID IT WAS MINE, HE TOLD ME IT HAD ROLLED OUT OF THE PARKING BAY TOWARDS HIS MERCEDES, HE HAD STOPPED MY VEHICLE. I SUBSEQUENTLY FOUND I HAD TURNED THE ENGINE OFF WHILE THE VEHICLE WAS IN DRIVE SO THERE WAS NO BRAKING EFFECT. WHERE I HAD PARKED THE PAVEMENT WAS A VERY GENTLE SLOPE SO I DID NOT NOTICE ANY MOVEMENT OF THE VEHICLE WHEN I ALIGHTE…

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118.5%
ODI 10536414 · 1,206 mi

THE PROBLEM HAS OCCURRED THREE TIMES. WHILE DRIVING ON THE HIGHWAY AT 45 TO 50 MPH THE CAR SUDDENLY DOWNSHIFTS CAUSING THE MOTOR TO ACCELERATE WHILE THE VEHICLE SLOWS DOWN AND WHEN THE ACCELERATOR IS COMPLETELY RELEASED THE SPEED IS QUICKLY REDUCED LIKE THE BRAKE IS BEING APPLIED...TO MAINTAIN A SPEED OF 25 TO 30 MPH THE MOTOR RPM HAS TO BE IN THE 3500 RANGE. THIS CONDITION REMAINS UNTIL THE VEHICLE IS STOPPED AND THEN IT RETURNS BACK TO NORMAL OPERATIONS. THIS VEHICLE WAS RETURNED TO THE DEALER FOR CORRECTION BUT THEY SPENT TWO DAYS AND …

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46.3%
ODI 10605005

CAR ROLLED AWAY,AND THE BACK OF CAR(TRUNK,LIGHTS) WERE SMASHED. *TR

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24.5%
ODI 11597441 · 100,000 mi

The contact owns a 2015 Buick LaCrosse. The contact stated that while stationary at a stop light and attempting to depress the accelerator pedal, the vehicle hesitated while responding. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. The VIN was not available.

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612.5%
ODI 10930364 · 40,000 mi

WHILE DRIVING AT HIGHWAY SPEEDS (65+ MPH) THE INFORMATION CENTER WILL DISPLAY 'REDUCED ENGINE POWER' AND CAR WILL DOWN SHIFT AND ONLY REACH 45 MPH. CAUSING CLOSE TO REAR-END CRASH. YOU HAVE TO LEAVE THE HIGHWAY TRAFFIC IMMEDIATELY AND TURN OFF ENGINE. RE-START ENGINE AND CONTINUE DRIVING. IT HAS HAPPENED TWICE NOW. SEEMS LIKE A SOFTWARE PROBLEM. *TR

Look up ODI 10930364 at NHTSA ↗

823.5%
ODI 10928434 · 12 mi

ON NOVEMBER 19, 2016, I PURCHASED THE 2017 BUICK LACROSSE PREMIUM AWD. ON THAT SAME DAY, WHILE I WAS DRIVING ON THE HIGHWAY THE OVERHEATED ENGINE LIGHT CAME ON, BEEPING SOUND, OIL LIGHT CAME ON, SHORTLY VEHICLE INDICATED IMMEDIATELY TO STOP, WHICH I DID, STRANDED ON THE HIGHWAY IN EN ROUTE TO DEALERSHIP. I HAD JUST LEFT THE DEALERSHIP APPROXIMATELY FIVE MINUTES AGO AFTER I PURCHASED THE VEHICLE. THE VEHICLE WAS TOWED TO DEALERSHIP. SIMULTANEOUSLY AT 4:48 P.M. EST, ONSTAR SENT NOTIFICATION VIA EMAIL STATING, "A CRITICAL ISSUE WITH THE ENGINE AND…

Look up ODI 10928434 at NHTSA ↗

325.0%
ODI 11523910

I have brought my 2018 Buick Lacrosse to two different Buick dealerships who say that even though a special instruction letter was recognized and a recall was observed, because my check light went out and the codes on the car where cleared, they will not fix either recall. On three different occasions, the car slowed down to a crawl speed, the check engine light went on and the brakes applied themselves. Also across the dash was displayed 'service transmission'. I thought it was the accelerator pedal position sensor, but it may be a transmissio…

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00.0%

No examples available for this selection.

Service Brakes
134.1%
ODI 10609793 · 64,000 mi

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED AND THERE WAS AN ABNORMAL SOUND WHEN THE BRAKES WERE DEPRESSED. THE CONTACT ALSO STATED THAT SHE HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE WOULD COME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATE THE FAILURE HOWEVER, THE MECHANIC REPLACED THE TWO FRONT WHEEL BEARING SENSORS ON THE FRONT AND THE BACK FOR A TOTAL OF SIX TIMES. THE REMEDY REPAIR FAILED AND THE ABS LIGHT WAS STILL ILLUMINATED. THE MA…

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72.3%
ODI 10475372 · 25,000 mi

I HAVE HAD PROBLEMS WITH MY ABS AND TRACTION CONTROL,I CONTACTED GM ON THE MATTER AND THEY TOLD ME THEY DONT COVER THE BRAKING SYSTEM,I DO CONSIDER THIS TO BE A SAFETY HASSERD,AS MY BRAKE PEDAL JUMPS WHEN I APPLY THE BRAKES,ID LIKE TO GET SATISFACTION ON THIS ISSUE. *TR

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72.8%
ODI 10641591

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 55 MPH, THE CONTACT HEARD AN UNUSUAL SOUND WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE SHOOK VIOLENTLY AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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104.0%
ODI 10477143 · 20,000 mi

TL* THE CONTACT OWNS 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE THE BRAKES WERE DEPRESSED THE VEHICLE MADE A LOUD FRICTION SOUND AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE FRONT BRAKE HUB SPEED SENSOR, THE WIRING HARNESS AND THE PASSENGER AIR BAG WIRING CONNECTOR TERMINAL WERE DEFECTIVE AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT MENTIONED THAT THE DRIVER SIDE SUN VISOR WAS DEFECTIVE AND CAUSED A BLINDING SPOT. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 20,500. UP…

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32.8%
ODI 10496685 · 44,000 mi

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS ENGAGED AND AN UNUSUAL NOISE EMITTED CONTINUOUSLY. IN ADDITION, THE AUTOMATIC DEFROSTER DID NOT FUNCTION ON THE FIRST ATTEMPT UPON ACTIVATION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

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157.9%
ODI 10501101 · 49,000 mi

WHILE DRIVING SEVERAL TIMES THE ELECTRONIC STABILITRAK CONTROL SYSTEM ENGAGE UNEXPECTEDLY - WHILE DRIVING AT DIFFERENT SPEEDS THE BRAKES ENGAGED, THE ENGINE SOUNDED DIFFERENT AND TRAFFIC BEHIND ME HAD TO QUICKLY BRAKE, PRIOR TO THESE INCIDENTS THE SERVICE STABILITRAK - SO I TOOK IT TO THE DEALER AND THEY SAID THEY COULDN'T FIND ANYTHING GAVE IT BACK TO ME AND HOUR LATER IT OCCURRED AGAIN RETURNED IT TO DEALER AGAIN GAVE BACK TO ME TOOK IT TO ANOTHER DEALER - IT'S IN THE SHOP NOW SINCE 2/28/13 AND I HAVE RENTAL THANKS. *TR

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1710.1%
ODI 10461254 · 5,334 mi

WHILE DRIVING VEHICLE, VEHICLE ELECTRONICS WENT INOPT WHILE CRUISING DOWN HIGHWAY AT 60 MPH. SPEEDOMETER, INSTRUMENT CLUSTER, TURN SIGNALS, NAVIGATION AND RADIO WERE ALL INOPT. *TR

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167.8%
ODI 10511084 · 100 mi

UN SMOOTH SHIFTING AROUND 30 MPH ,CAUSING THE CAR TO JERK OR BRAKE FEELS LIKE THE ASSIST IS NOT SENSING ,CAUSING THE HAD TO DEALERSHIP NOTHING THEY CAN DO ALL CHECK OUT BUT THE PROBLEM IS STILL THERE. *TR

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43.1%
ODI 11014712 · 42,460 mi

WHEN IN A COASTING MODE(NO ACCELERATOR USE) CAR WILL APPLY BRAKING ALL ON ITS OWN AND WILL NOT RELEASE BRAKING TILL CAR COMES TO A FULL STOP. NO OBJECTS OR CARS ARE ANYWHERE IN FRONT OF THE CAR WHEN THIS HAPPENS. HAS HAPPENED TWICE WHILE GOING AROUND MEDIUM RADIUS CURVES IN THE ROAD. VERY DANGEROUS TO US AND THE OTHER CARS BEHIND US BECAUSE WE GET NO INDICATION THIS IS GOING TO HAPPEN. THIS HAS HAPPENED A COUPLE OF TIMES. THE LAST TIME IS INDICATED BELOW.

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69.5%
ODI 11022482 · 18,000 mi

PASSED MULTIINSPECTION TRANSMISSION DOES NOT NOT SHIFT FROM TOURING TO SPORT MODE UNDER POWER ALSO GEARSHIFT FEELS ELASTIC LIKE A RUBBER BAND. IN MANUAL MODE PULLS WITH GEAR CHANGE ON ITS OWN VIN NUMBER DOESN'T PULL SPECIFIC INFORMATION ON VEHICLE TRIM LEATHER/CSX/PREMIUM/BASE/HL HID OR HALOGEN 9012 CURRENT BULBS NO GOG LAMPS

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49.1%
ODI 11073578 · 14,500 mi

POWER STEERING SERVICE SOON WARNING COMES ON AND POWER STEERING IS LOST. GENERAL MOTORS HAS BEEN NOTIFIED AND DEALER HAS RESET COMPUTER. CONTINUES TO FAIL. EXTREMELY DIFFICULT TO STEER WHEN THIS HAPPENS. HAPPENS AT SLOW SPEEDS ON CITY STREETS AND WHILE TURNING.

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48.3%
ODI 11133159 · 40,000 mi

ADAPTIVE CRUISE ENGAGES ANTILOCK BRAKES IN A RANDOM MANNER EVEN WHEN NO CAR IS IN FRONT OF YOU WHEN THE VEHICLE IS IN MOTION AT A VARIETY OF DIFFERENT SPEEDS. HAS HAPPENED MULTIPLE TIMES FOR SEVERAL MONTHS.

Look up ODI 11133159 at NHTSA ↗

12.9%
ODI 11591082 · 33,000 mi

The contact owns a 2017 Buick Lacrosse. The contact stated that the rear brakes were worn three times faster than the front brakes. The check engine warning light was illuminated. The contact was concerned about the safety of the vehicle. The vehicle was taken to the dealer, where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was taken to another dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to trade the vehicle. Th…

Look up ODI 11591082 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System35,375–78,449 mi62,250 mi34
ODI 10500074 · 4,000 mi

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

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ODI 10510864 · 6,357 mi

4/6/2013 MY 2013 BUICK LACROSSE 4 CYLINDER MODEL WAS PARKED IN DRIVEWAY. AT 9PM MY HUSBAND WENT OUTSIDE TO GET SOMETHING FROM THE CAR AND SAW THE CAR ON FIRE WITH FLAMES COMING FROM THE BACK END REAR BUMPER. BY THE TIME HE COULD GET A HOSE TO PUT OUT THE FIRE, THE BACK BUMPER, THE REAR SIDE ON THE PASSENGER SIDE AND THE REAR TAIL LIGHTS HAD ALL MELTED FROM THE HEAT. THE CAR HAS BEEN IN THE BODY SHOP SINCE 4/8/2013 AND NO WORK CAN BE DONE BECAUSE THE SHOP CAN NOT GET A CRITICAL PART FROM GM. THE PART IS THE WIRING HARNESS FOR THE EASSIST AND…

Look up ODI 10510864 at NHTSA ↗

ODI 10521840 · 2,000 mi

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THE BACK UP CAMERA WAS EXTREMELY DIM AND IT WAS DIFFICULT FOR HIM TO SEE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TR

Look up ODI 10521840 at NHTSA ↗

Engine43,056–86,454 mi65,500 mi23
ODI 10537519 · 9,000 mi

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 9,000. ..UPDATE 04-10-14 *BF

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ODI 10587524 · 24,000 mi

THE OIL FILTER WILL NOT STAY TIGHT. WE HAVE IT SERVICED AT A G M SERVICE CENTER.BUT EVERY TIME THEY CHANGE THE OIL IN ABOUT 1000 MILES THE FILTER COMES LOSE AND LEAKS. *TR

Look up ODI 10587524 at NHTSA ↗

ODI 10767337 · 21,327 mi

THREE LANE INTERSTATE HIGHWAY WITH TRAFFIC MOVING AT 65 MPH AND ENGINE STALLS OUT WITH NO POWER. MAKE IT TO SHOULDER OF ROAD AND AFTER ABOUT A HALF HOUR, CAR STARTS WITH ENGINE CHECK LIGHT ON AND I CONTINUE TO DESTINATION. I HAVE SERVICE REPAIR SPECIALIST CHECK SOURCE OF PROBLEM AND IT IS FAILURE OF "CAM SHAFT SENSOR". UPON RETURNING HOME 285 MILES AWAY, AGAIN HAD PROBLEM DIAGNOSED WITH SAME RESULTS..."CAM SHAFT SENSOR" AS ENGINE CHECK LIGHT WAS ON AGAIN AND CAR HAD NO POWER. ON 9/1/2015 CALL ELLIS AUTOMOTIVE INC. AND TOLD THEM ABOUT PROBLEM, P…

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Suspension40,000–98,000 mi59,000 mi5
ODI 10505647 · 3,020 mi

ON SATURDAY, APRIL 7,2013 MY WIFE PULLED INTO A PARKING SPACE AT A CONDO IN MARCO IS.FL. SHE WAS DRIVING OUR 2013 BUICK LACROSSE. KNOWING THAT THE LACROSSE HAS A LOW FRONT END,SHE SLOWS DOWN TO A CRAWL TO AVOID DRAGGING THE FRONT END ON THE PARKING LOT BLOCKS. SHE IS FAMILIAR WITH THIS PARKING LOT AS MY DAUGHTER LIVES THERE AND SHE HAS PARKED THERE OFTEN. THIS TIME UPON APPLYING THE BRAKES THE CAR DID NOT STOP,WENT OVER THE PARKING BLOCKS AND SEVERELY DAMAGED THE CAR.THE LACROSSE HAS BEEN CITED FOR A BRAKING PROBLEM BY THE NHTSA AND ISSUED A RE…

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ODI 11089549 · 59,000 mi

SERVICE STABILITRACK COMES ON AND REDUCES ENGINE POWER. HAPPENED THIS MORNING DRIVING ON THE FREEWAY ALMOST CAUSED A HUGE WRECK BECAUSE I HAD NOWHERE TO GO AND COULDN'T GO THE FREEWAY SPEED.

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ODI 11362213 · 98,000 mi

ABS TRACK LIGHT ON GOT ALIGNMENT STILL ON NOW HUB BEARING AND STRUT NEED TO BE REPLACED.

Look up ODI 11362213 at NHTSA ↗

Steering43,111–79,102 mi64,941 mi13
ODI 10500074 · 4,000 mi

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

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ODI 10585421 · 13,000 mi

NEAR THE FLORIDA-GEORGIA ON NORTH INTERSTATE 75 I STOPPED AT A REST AREA.WHEN I STARTED THE AUTO AGAIN,I FOUND IT DIFFICULT TO BACK OUT OF THE PARKING LANE AND TO STRAIGHTEN THE CARS WHEELS TO EXIT THE AREA.I REALIZED THEN I LOST POWER STEERING.SLOWLY AND ON THE RIGHT LANE I DROVE THE AUTO TO VALDOSTA,GA .I STOPPED AT A MOTEL AND CALLED THE LOCAL BUICK DEALER.THE NEXT DAY (APRIL 2) I WAS ABLE TO BRING THE AUTO TO THE LOCAL BUICK DEALER.FORTUNATELY,THE DEALER WAS JUST A FEW MILES FROM MY MOTEL. I STAYED OVERNIGHT AT A LOCAL MOTEL.THE DEALER …

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ODI 10854981 · 48,000 mi

65 YEAR OLD WIFE DRIVING 70MPH ON I75 IN MICHIGAN WHEN THE POWER STEERING STOPPED WORKING. SERVICE POWER STEERING MESSAGE CAME ON . I HAD TO HELP HER STEER CAR TO A STOP. I DID NOT KNOW IT HAD ELECTRIC POWER STEERING. IT WAS 9PM AT NIGHT. LOOKED FOR LOW FLUID LEVEL. DECIDED TO DRIVE HOME. WHEN CAR WAS RE STARTED THE POWER STEERING WORKED. WIFE DOES NOT TRUST CAR NOW.

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Power Train18,025–69,651 mi30,000 mi8
ODI 10536414 · 1,206 mi

THE PROBLEM HAS OCCURRED THREE TIMES. WHILE DRIVING ON THE HIGHWAY AT 45 TO 50 MPH THE CAR SUDDENLY DOWNSHIFTS CAUSING THE MOTOR TO ACCELERATE WHILE THE VEHICLE SLOWS DOWN AND WHEN THE ACCELERATOR IS COMPLETELY RELEASED THE SPEED IS QUICKLY REDUCED LIKE THE BRAKE IS BEING APPLIED...TO MAINTAIN A SPEED OF 25 TO 30 MPH THE MOTOR RPM HAS TO BE IN THE 3500 RANGE. THIS CONDITION REMAINS UNTIL THE VEHICLE IS STOPPED AND THEN IT RETURNS BACK TO NORMAL OPERATIONS. THIS VEHICLE WAS RETURNED TO THE DEALER FOR CORRECTION BUT THEY SPENT TWO DAYS AND …

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ODI 10587524 · 24,000 mi

THE OIL FILTER WILL NOT STAY TIGHT. WE HAVE IT SERVICED AT A G M SERVICE CENTER.BUT EVERY TIME THEY CHANGE THE OIL IN ABOUT 1000 MILES THE FILTER COMES LOSE AND LEAKS. *TR

Look up ODI 10587524 at NHTSA ↗

ODI 10892900 · 20,700 mi

AT 55 MPH THE TRANSMISSION SUDDENLY SHIFTED INTO NEUTRAL AND THE ENGINE RPM INCREASES. LIGHT BREAKING APPLIED WITHOUT OPERATOR. GEARSHIFT LEVER AND GAS PEDAL BOTH UNRESPONSIVE. CONTINUE AT 10 MPH TO GET OFF FOUR LANE, TURN OFF ENGINE AND RESTART FOR NORMAL OPERATION. NO WARNING LIGHTS, DEALER COULD NOT DUPLICATE MALFUNCTION, STATED NO CODES WERE SET.

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Unknown Or OtherToo few reports for a range76,000 mi4 (sparse)
ODI 10852847 · 62,000 mi

PURCHASED CAR A LITTLE OVER TWO YEARS AGO AND IN THAT TIME IT HAS BEEN IN THE SHOP FOR REPAIRS NUMEROUS TIMES. THE PROBLEMS THAT CONTINUES TO OCCUR IS THE CHECK ENGINE LIGHT COMES ON AND THE CAR CANNOT STAY RUNNING. IT LOSES POWER AT STOP LIGHTS, BEEN PUSHED AT GAS STATIONS AND HAS EVEN STOPPED RUNNING PULLING ONTO THE INTERSTATE. TAKEN IT TO THE BUICK DEALERSHIP AND EACH TIME THEY CLAIM TO HAVE "FIXED" IT. THIS CAR WAS IN THE SHOP TWO WEEKS AGO EXACTLY AND THE CHECK ENGINE LIGHT IS BACK ON AND THE CAR CONTINUES TO STOP RUNNING (FULL TANK …

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ODI 11104847 · 130,000 mi

BATTERY ISN'T CHARGING, CAR WILL STALL FREQUENTLY. HAS BEEN HAPPENING FOR A WHILE, BUT HAS GOTTEN INCREASINGLY WORSE OVER THE LAST TWO MONTHS

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ODI 11269859 · 71,000 mi

I HAD THE CAR REPAIRED LAST YEAR AROUND THIS TIME WITH AN ISSUE SAYING THAT THE BATTERY CHARGING SYSTEM NEEDED TO BE SERVICED. AT THE TIME I HAD RECENTLY BOUGHT A BATTERY BUT THE SHOP INFORMED IT COULD BE DUE TO A DEAD CELL IN THE BATTERY 1 YEAR EXACTLY AND THE SAME ISSUE OCCURS. IT START WITH THE CHECK ENGINE LIGHT BEING DISPLAYED THEN IT WILL START SENDING THE MESSAGE AND BATTERY LIGHT COMES ON. THERE SHOULD NOT BE ANOTHER DEAD CELL BATTERY. THERE IS DEFINITELY AN ISSUE WITH THE CHARGING SYSTEM OF THESE CARS. THIS WILL CAUSE THE VEHICLE WHE…

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Fuel/Propulsion System22,664–73,500 mi36,000 mi7
ODI 10500074 · 4,000 mi

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

Look up ODI 10500074 at NHTSA ↗

ODI 10587524 · 24,000 mi

THE OIL FILTER WILL NOT STAY TIGHT. WE HAVE IT SERVICED AT A G M SERVICE CENTER.BUT EVERY TIME THEY CHANGE THE OIL IN ABOUT 1000 MILES THE FILTER COMES LOSE AND LEAKS. *TR

Look up ODI 10587524 at NHTSA ↗

ODI 10767337 · 21,327 mi

THREE LANE INTERSTATE HIGHWAY WITH TRAFFIC MOVING AT 65 MPH AND ENGINE STALLS OUT WITH NO POWER. MAKE IT TO SHOULDER OF ROAD AND AFTER ABOUT A HALF HOUR, CAR STARTS WITH ENGINE CHECK LIGHT ON AND I CONTINUE TO DESTINATION. I HAVE SERVICE REPAIR SPECIALIST CHECK SOURCE OF PROBLEM AND IT IS FAILURE OF "CAM SHAFT SENSOR". UPON RETURNING HOME 285 MILES AWAY, AGAIN HAD PROBLEM DIAGNOSED WITH SAME RESULTS..."CAM SHAFT SENSOR" AS ENGINE CHECK LIGHT WAS ON AGAIN AND CAR HAD NO POWER. ON 9/1/2015 CALL ELLIS AUTOMOTIVE INC. AND TOLD THEM ABOUT PROBLEM, P…

Look up ODI 10767337 at NHTSA ↗

Air BagsToo few reports for a range4,900 mi1 (sparse)
ODI 10520736 · 4,900 mi

PASSENGER SENSING SYSTEM APPEARS TO BE TOO SENSITIVE. OWNERS MANUAL STATES THAT THE SYSTEM IS DESIGNED TO DETECT ADULT SIZED PASSENGERS. HOWEVER A SMALL PURSE (6LBS) IS SUFFICIENT TO ACTIVATE THE AIRBAG LIGHT ON THE CONSOLE AND RING THE CHIMES ALERTING THE DRIVER THAT THE FRONT PASSENGER IS NOT BELTED IN. TESTED WITH 8 Y/O DAUGHTER (43LBS) WITH SAME RESULT. DEALER HAS EXAMINED THE SYSTEM AND FOUND IT TO BE PERFORMING AS DESIGNED. BUICK CUSTOMER SERVICE RETURNED MY PHONE CALL AND STATED THAT BASED ON THE MALFUNCTION AND THE VERBIAGE IN BUL…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-122None
ODI 11628668 · 79,000 mi

The contact owns a 2013 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated, and the steering seized. In addition, the contact stated that a warning indicated a low voltage and the vehicle lost motive power. The contact stated that the vehicle stalled in the middle of a busy road. The contact called the Police to assist with moving the vehicle over to the shoulder of the road. The vehicle was towed to a local dealer; however, the contact was advised to have the vehicle towed to …

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ODI 11629007

Power Steering Went out while I was on the Highway. It was all of a sudden, and I had been driving on the highway for at least 2 hours. This caused my steering to be not as controlled, and could have caused a wreck if driving by a less advance and experienced driver. The only time the warning lamp came on was the minute it happened, and when completely out. I had to drive on the highway over an icy pass for another 45 minutes. It was very difficult and stressful. It thankfully did not cause any accidents, or other damage that I am aware of.

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2025-011None
ODI 11637308 · 74,000 mi

The contact owns a 2013 Buick LaCrosse. The contact stated while driving 65 MPH, the display screen failed to respond. No warning light was illuminated. The following day the contact adjusted the mirrors and attempted to start the vehicle, but the vehicle failed to start. The contact waited for several minutes, and the vehicle started. The vehicle was driven to an independent mechanic where it was diagnosed, that the knob on the driver's side view mirror and key immobilizer were causing the failure. A new battery was installed, and the radiator…

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2025-022None
ODI 11642291

The contact's mother owns a 2013 Buick LaCrosse. The contact stated that while her mother was driving approximately 55 MPH, an unknown warning light illuminated, and the steering wheel was difficult to turn in either direction. The contact stated that her mother drove the vehicle to an independent mechanic who was able to retrieve a DTC fault related to a power steering assist failure. The mechanic informed the contact's mother that he was unable to repair the vehicle. The manufacturer was informed of the failure. The failure mileage was unknow…

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ODI 11642962

The bolt that secures the Serpentine belt tensioner unit to the motor block has repeatedly snapped apart leaving the tensioner unit to dangle from the block. Not secured, which causes the belt to dislodge or break (both have happened) the spring is left to flail about as is the tensioner unit since it is no longer connected to the engine block. Not to say where the other half of the bolt could end up. So far each time it snaps in half the other half remains in the block. But the unit is no longer secured to the block. While driving when this o…

Look up ODI 11642962 at NHTSA ↗

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-052None
ODI 11660643

On May 7th, I was informed the cause of load roaring noise was due to the failure of 2 front wheel bearing. After the work was completed I was informed both rear wheel bearings would need to be replaced. Four wheel bearings failed simultaneously. Yes the car is parked at the dealership and available for inspection. How was your safety or the safety of others put at risk? Potential for Accidents: Wheel Disengagement: The Buick dealership technician confirmed four wheel bearing needed to be replaced at the same time. One bad bearing would all…

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ODI 11661317

Power steering locked up. GMC Vacaville ran a scan and confirmed C055C steering gear performance malfunction. There has been a recall on this issue and we are being told our VIN is not a part of the recall. The car has 119489 miles.

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2025-061None
ODI 11664678

My vehicles steering column locked up and I could not turn left this issue was recalled on other similar year make and models but my VIN number was excluded from the recall. I can not get a replacement part for it as the part is on back order in the meantime I can not drive this vehicle and have no recourse. I am seeking to get the manufacturer to produce the needed part so I can purchase and install it but they will not tell me when I can expect it it's been over a month and I can drive my car. How can I get some assistance in this matter. …

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2025-072None
ODI 11676340

Well the belt tensioner and the hybrid motor Drive Motor Performance and Hybrid Power train Control Module Requested MIL Illumination Yes not just any mechanic can work on the car because of the hybrid system is to much voltage And the check engine light came on the car

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ODI 11676991

I lost all steering control and lost control

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2025-081None
ODI 11683040

Today is 8.26.2025, I took this car back and left it w/dealership: Let them figure it out! I told them 0ne month after purchase this car is constantly EMPTY with no/Oil. I should not be getting oil changes this often. "Oh, it just burns more Oil and you bought a USED car"...Months later I hear smalls sounds, engine light comes on, then goes away, smoke begans to continue spreading behind the BUMPER building a permanent black spot on bumper! It smells, from time to time, plus car feels sluggish when driving past 50mph almost SCARED it will cu…

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2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-061None
ODI 11741241

My vehicles started experiencing a Service Power Steering Code and Service Stabilitrak warning after I Replaced my Sway Bar Bushings and Sway Bar Links and Started Giving Me A Code On My Scan Tool Of CO55C:00, and Lost Of Communication With Electronic Brake Module(UO121:00) Code. I Also Have A Multi-Axis Acceleration Sensor Code. Power Steering Module, When I Disconnect my Battery Completely It May Delete Itself and my Steering Sometimes Returns, but If I Relearn/Recalibrate The Steering Angle Sensor and Clear The Codes With My Scan Tool My Ste…

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2026-071None
ODI 11750562 · 76,490 mi

The contact owns a 2013 Buick LaCrosse. The contact stated that the vehicle experienced starting failures and was taken to Piedmont Tire & Auto, where the battery was replaced. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound, and felt like the vehicle had struck a bump, and the steering locked up. The vehicle was taken back to Piedmont Tire & Auto, where it was diagnosed and determined that the ABS wheel speed sensor ring on the passenger’s side rear wheel bearing had fractured, and the passenge…

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2026-081None
ODI 11757506 · 221,855 mi

Odometer Fraud. The contact purchased a 2013 Buick LaCrosse on March 3, 2024. The vehicle was purchased from the dealer. The odometer was reported at 118,000 during the sale. The vehicle was recently taken to an independent mechanic for service. The contact was provided with an auto report in which the latest odometer reading was reported in October 2023 at 115,670. The independent mechanic checked the hard drive. The contact was informed that the correct odometer reading was 221,855.

Look up ODI 11757506 at NHTSA ↗

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 24 reports

2018: 4 complaints · 2019: 2 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2018244
2019122
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20181200
2019600

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemEngineSuspensionSteeringPower TrainUnknown Or OtherFuel/Propulsion SystemAir Bags
Electrical System—
14
ODI 10537519 · 9,000 mi

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 9,000. ..UPDATE 04-10-14 *BF

Look up ODI 10537519 at NHTSA ↗

ODI 10767337 · 21,327 mi

THREE LANE INTERSTATE HIGHWAY WITH TRAFFIC MOVING AT 65 MPH AND ENGINE STALLS OUT WITH NO POWER. MAKE IT TO SHOULDER OF ROAD AND AFTER ABOUT A HALF HOUR, CAR STARTS WITH ENGINE CHECK LIGHT ON AND I CONTINUE TO DESTINATION. I HAVE SERVICE REPAIR SPECIALIST CHECK SOURCE OF PROBLEM AND IT IS FAILURE OF "CAM SHAFT SENSOR". UPON RETURNING HOME 285 MILES AWAY, AGAIN HAD PROBLEM DIAGNOSED WITH SAME RESULTS..."CAM SHAFT SENSOR" AS ENGINE CHECK LIGHT WAS ON AGAIN AND CAR HAD NO POWER. ON 9/1/2015 CALL ELLIS AUTOMOTIVE INC. AND TOLD THEM ABOUT PROBLEM, P…

Look up ODI 10767337 at NHTSA ↗

ODI 11018631 · 43,000 mi

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FELT AS IF IT WERE SHIFTING GEARS. THE FAILURE RECURRED FREQUENTLY. IN ADDITION, WHILE AT A STOP LIGHT, THE VEHICLE TURNED OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT ALSO STATED THAT THE BATTERY FAILED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT TH…

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3
ODI 11089549 · 59,000 mi

SERVICE STABILITRACK COMES ON AND REDUCES ENGINE POWER. HAPPENED THIS MORNING DRIVING ON THE FREEWAY ALMOST CAUSED A HUGE WRECK BECAUSE I HAD NOWHERE TO GO AND COULDN'T GO THE FREEWAY SPEED.

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ODI 11362213 · 98,000 mi

ABS TRACK LIGHT ON GOT ALIGNMENT STILL ON NOW HUB BEARING AND STRUT NEED TO BE REPLACED.

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ODI 11596261 · 146,000 mi

The contact owned a 2013 Buick Lacrosse. The contact stated while driving at an undisclosed speed, she became aware of a failure with the suspension. The contact stated that front and rear ends of the vehicle were lowered, and the vehicle was drifting. Additionally, the contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed as a failure with the suspension and electrical system which needed to be replaced. The dealer was contacted; however, the vehicle was not…

Look up ODI 11596261 at NHTSA ↗

10
ODI 10500074 · 4,000 mi

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

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ODI 10955641

THE POWER STEERING WENT OUT AND THE ELECTRICAL NO POWER 3 TIMES SINCE NOVEMBER 2016

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ODI 10992977 · 79,102 mi

TRANSMISSION SHIFTS DOWN BY ITSELF WHEN DRIVING OR SWITCHES GEARS. TOOK TO RICK HENDRIX BUICK IN DULUTH, GA FOR SERVICE AND THEY SAID NOTHING WAS WRONG WITH IT. POWER SHORTLY AFTERWARDS WENT OUT AND I HAD TO REPLACE THE ENTIRE POWER STEERING SYSTEM. ALSO CHANGE CAR BATTERY BUT IT CONTINUES TO GRADUALLY LOSE POWER AND GIVES OF A TYPE OF BURNING BURNING SMELL

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5
ODI 10615464

2013 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO PARTIAL/COMPLETE BLACKOUT OF MONITOR (NAV SCREEN) INCLUDING REAR VIEW CAMERA WHEN BACKING UP. *SMD THE CONSUMER STATED WHEN HE BACKED OUT OF THE GARAGE, THE NAVIGATION SCREEN AND DASHBOARD LIGHTS WOULD GO DARK, FOR 25 SECONDS. WHICH INCLUDED THE REAR VIEW CAMERA WHICH BECAME TOTALLY USELESS FOR THE INITIAL 25 SECONDS OF BACKING DOWN THE DRIVEWAY. THE SAME BLACKOUT OF THE MONITOR/DASHBOARD HAPPENED WHEN HE DROVE FORWARD OUT OF A COVERED PARKING GARAGE. THE DEALER EVERYTHING WAS PERFORMING AS…

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ODI 10992977 · 79,102 mi

TRANSMISSION SHIFTS DOWN BY ITSELF WHEN DRIVING OR SWITCHES GEARS. TOOK TO RICK HENDRIX BUICK IN DULUTH, GA FOR SERVICE AND THEY SAID NOTHING WAS WRONG WITH IT. POWER SHORTLY AFTERWARDS WENT OUT AND I HAD TO REPLACE THE ENTIRE POWER STEERING SYSTEM. ALSO CHANGE CAR BATTERY BUT IT CONTINUES TO GRADUALLY LOSE POWER AND GIVES OF A TYPE OF BURNING BURNING SMELL

Look up ODI 10992977 at NHTSA ↗

ODI 11234962 · 106,225 mi

CAMSHAFT SENSOR FAILS REPEATEDLY, AFTER WARRANTY REPLACEMENT. THIS IS CAUSING THE MOTOR TO DIE AT DIFFERENT SPEED'S AND LOSS OF VEHICLE CONTROL. THE VEHICLE IS UNRELIABLE AND UNSTABLE. IT IS A LIABILITY TO OPERATE KNOWING ANY MINUTE THE CSPS CAN FAIL AND RENDER THE VEHICLE USELESS.

Look up ODI 11234962 at NHTSA ↗

3
ODI 10852847 · 62,000 mi

PURCHASED CAR A LITTLE OVER TWO YEARS AGO AND IN THAT TIME IT HAS BEEN IN THE SHOP FOR REPAIRS NUMEROUS TIMES. THE PROBLEMS THAT CONTINUES TO OCCUR IS THE CHECK ENGINE LIGHT COMES ON AND THE CAR CANNOT STAY RUNNING. IT LOSES POWER AT STOP LIGHTS, BEEN PUSHED AT GAS STATIONS AND HAS EVEN STOPPED RUNNING PULLING ONTO THE INTERSTATE. TAKEN IT TO THE BUICK DEALERSHIP AND EACH TIME THEY CLAIM TO HAVE "FIXED" IT. THIS CAR WAS IN THE SHOP TWO WEEKS AGO EXACTLY AND THE CHECK ENGINE LIGHT IS BACK ON AND THE CAR CONTINUES TO STOP RUNNING (FULL TANK …

Look up ODI 10852847 at NHTSA ↗

ODI 11269859 · 71,000 mi

I HAD THE CAR REPAIRED LAST YEAR AROUND THIS TIME WITH AN ISSUE SAYING THAT THE BATTERY CHARGING SYSTEM NEEDED TO BE SERVICED. AT THE TIME I HAD RECENTLY BOUGHT A BATTERY BUT THE SHOP INFORMED IT COULD BE DUE TO A DEAD CELL IN THE BATTERY 1 YEAR EXACTLY AND THE SAME ISSUE OCCURS. IT START WITH THE CHECK ENGINE LIGHT BEING DISPLAYED THEN IT WILL START SENDING THE MESSAGE AND BATTERY LIGHT COMES ON. THERE SHOULD NOT BE ANOTHER DEAD CELL BATTERY. THERE IS DEFINITELY AN ISSUE WITH THE CHARGING SYSTEM OF THESE CARS. THIS WILL CAUSE THE VEHICLE WHE…

Look up ODI 11269859 at NHTSA ↗

ODI 11530007

Driveing on Hwy at 68 mph sudenly lost power stearing and all power to everything could not use windows or open doors cause could not unlock could not even turn hasard lights on very danerous

Look up ODI 11530007 at NHTSA ↗

4
ODI 10500074 · 4,000 mi

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

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ODI 10767337 · 21,327 mi

THREE LANE INTERSTATE HIGHWAY WITH TRAFFIC MOVING AT 65 MPH AND ENGINE STALLS OUT WITH NO POWER. MAKE IT TO SHOULDER OF ROAD AND AFTER ABOUT A HALF HOUR, CAR STARTS WITH ENGINE CHECK LIGHT ON AND I CONTINUE TO DESTINATION. I HAVE SERVICE REPAIR SPECIALIST CHECK SOURCE OF PROBLEM AND IT IS FAILURE OF "CAM SHAFT SENSOR". UPON RETURNING HOME 285 MILES AWAY, AGAIN HAD PROBLEM DIAGNOSED WITH SAME RESULTS..."CAM SHAFT SENSOR" AS ENGINE CHECK LIGHT WAS ON AGAIN AND CAR HAD NO POWER. ON 9/1/2015 CALL ELLIS AUTOMOTIVE INC. AND TOLD THEM ABOUT PROBLEM, P…

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ODI 10852847 · 62,000 mi

PURCHASED CAR A LITTLE OVER TWO YEARS AGO AND IN THAT TIME IT HAS BEEN IN THE SHOP FOR REPAIRS NUMEROUS TIMES. THE PROBLEMS THAT CONTINUES TO OCCUR IS THE CHECK ENGINE LIGHT COMES ON AND THE CAR CANNOT STAY RUNNING. IT LOSES POWER AT STOP LIGHTS, BEEN PUSHED AT GAS STATIONS AND HAS EVEN STOPPED RUNNING PULLING ONTO THE INTERSTATE. TAKEN IT TO THE BUICK DEALERSHIP AND EACH TIME THEY CLAIM TO HAVE "FIXED" IT. THIS CAR WAS IN THE SHOP TWO WEEKS AGO EXACTLY AND THE CHECK ENGINE LIGHT IS BACK ON AND THE CAR CONTINUES TO STOP RUNNING (FULL TANK …

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1
ODI 11465675

I was driving and service power steering message came on and all of a sudden my steering wheel got so hard i couldn't even turn my wheel it was so hard to pull over i put my hazard lights on so i could let traffic know im having trouble with my car it happened 3times the first time 2020 second time 2021 and 2022

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Engine
14
ODI 10537519 · 9,000 mi

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 9,000. ..UPDATE 04-10-14 *BF

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ODI 10767337 · 21,327 mi

THREE LANE INTERSTATE HIGHWAY WITH TRAFFIC MOVING AT 65 MPH AND ENGINE STALLS OUT WITH NO POWER. MAKE IT TO SHOULDER OF ROAD AND AFTER ABOUT A HALF HOUR, CAR STARTS WITH ENGINE CHECK LIGHT ON AND I CONTINUE TO DESTINATION. I HAVE SERVICE REPAIR SPECIALIST CHECK SOURCE OF PROBLEM AND IT IS FAILURE OF "CAM SHAFT SENSOR". UPON RETURNING HOME 285 MILES AWAY, AGAIN HAD PROBLEM DIAGNOSED WITH SAME RESULTS..."CAM SHAFT SENSOR" AS ENGINE CHECK LIGHT WAS ON AGAIN AND CAR HAD NO POWER. ON 9/1/2015 CALL ELLIS AUTOMOTIVE INC. AND TOLD THEM ABOUT PROBLEM, P…

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ODI 11018631 · 43,000 mi

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FELT AS IF IT WERE SHIFTING GEARS. THE FAILURE RECURRED FREQUENTLY. IN ADDITION, WHILE AT A STOP LIGHT, THE VEHICLE TURNED OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT ALSO STATED THAT THE BATTERY FAILED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT TH…

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—
2
ODI 11089549 · 59,000 mi

SERVICE STABILITRACK COMES ON AND REDUCES ENGINE POWER. HAPPENED THIS MORNING DRIVING ON THE FREEWAY ALMOST CAUSED A HUGE WRECK BECAUSE I HAD NOWHERE TO GO AND COULDN'T GO THE FREEWAY SPEED.

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ODI 11435709

The contact owns a 2013 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.

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2
ODI 11074555 · 43,111 mi

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE POWER STEERING FAILED. AFTER THE CONTACT POWERED OFF THE ENGINE AND RESTARTED THE VEHICLE, HE WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER INFORMED THE CONTACT THAT THE RECALL HAD EXPIRED AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE …

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ODI 11350734 · 100,000 mi

MY CAR CUTS OFF AND GIVES WARNING OF BATTERY CHARGING SYSTEM FAILURE WHEN I SLOW TO STOP AT RED LIGHTS OR TURN IN MY DRIVEWAY.. I'VE CHANGED THE BELT AND IT'S STILL DOING IT. I BOUGHT THIS CAR IN 2017 AND I AM CONCERNED THAT MAYBE THE RECALL WASNT CHANGED FOR EASSIST COMPONENTS. I HAVE A 2 YEAR OLD. I CANT STEARNS MY CAR BECAUSE IT'S TOO HARD WHEN ENGINE KILLS. IT ITS VERY DANGEROUS AND SOMETHING MAJOR IS WRONG.

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4
ODI 10587524 · 24,000 mi

THE OIL FILTER WILL NOT STAY TIGHT. WE HAVE IT SERVICED AT A G M SERVICE CENTER.BUT EVERY TIME THEY CHANGE THE OIL IN ABOUT 1000 MILES THE FILTER COMES LOSE AND LEAKS. *TR

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ODI 11234962 · 106,225 mi

CAMSHAFT SENSOR FAILS REPEATEDLY, AFTER WARRANTY REPLACEMENT. THIS IS CAUSING THE MOTOR TO DIE AT DIFFERENT SPEED'S AND LOSS OF VEHICLE CONTROL. THE VEHICLE IS UNRELIABLE AND UNSTABLE. IT IS A LIABILITY TO OPERATE KNOWING ANY MINUTE THE CSPS CAN FAIL AND RENDER THE VEHICLE USELESS.

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ODI 11310507 · 36,000 mi

WHEN THE CAR HAD MILEAGE IN THE MID-UPPER 30,000 IN 2018, WE NOTICED THAT AS THE SPEED COASTED DOWN TO 30MPH, THERE WAS A HARD DOWNSHIFT. SO HARD, YOU THOUGHT THE ENGINE FELL OUT OF THE CAR. AT THE TIME WE HAD NOT REALIZED IT ONLY DID THIS WHEN THE ENGINE WAS COLD. SO, WHEN WE TOOK IT TO THE DEALER, THEY COULD NOT REPLICATE THE ISSUE. IN 12/2019, WE LEFT IT OVERNITE AND THEY "DID" REPLICATE THE ISSUE THE NEXT MORNING. THIS IS STATED ON OUR SERVICE BILL. THEY SUGGESTED A DEEP ATM FLUSH, EVEN THOUGH WE HAD A NORMAL FLUSH 18 MONTHS EARLIER WITH TH…

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3
ODI 11269859 · 71,000 mi

I HAD THE CAR REPAIRED LAST YEAR AROUND THIS TIME WITH AN ISSUE SAYING THAT THE BATTERY CHARGING SYSTEM NEEDED TO BE SERVICED. AT THE TIME I HAD RECENTLY BOUGHT A BATTERY BUT THE SHOP INFORMED IT COULD BE DUE TO A DEAD CELL IN THE BATTERY 1 YEAR EXACTLY AND THE SAME ISSUE OCCURS. IT START WITH THE CHECK ENGINE LIGHT BEING DISPLAYED THEN IT WILL START SENDING THE MESSAGE AND BATTERY LIGHT COMES ON. THERE SHOULD NOT BE ANOTHER DEAD CELL BATTERY. THERE IS DEFINITELY AN ISSUE WITH THE CHARGING SYSTEM OF THESE CARS. THIS WILL CAUSE THE VEHICLE WHE…

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ODI 11270145 · 81,000 mi

IN 2018 THE AIR WENT OUT IN THE VEHICLE AND THEN THE ABS LIGHT CANE ON. A FEW DAYS LATER THE CHECK ENGINE LIGHT WAS DISPLAYED AND THEN THE NEXT DAY THE BATTERY COMPLETELY DIED. I TOOK IT TO THE SHOP AND HAD IT FIXED. THEY SAID THAT BATTERY WAS MISSING A CELL AND THEY REPLACED THE BATTERY, FIXED THE AIR CONDITIONING BASICALLY FIXED ALL ISSUES. FAST FORWARD TO A YEAR TO THE DATE THE SAME ISSUE STARTED AGAIN IN THAT ORDER. THE CAR HAS OFFICIALLY CUT OFF AND I SEARCHED AND THERE ARE NO OPEN RECALLS COMING UP FOR MY VIN NUMBER.

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ODI 11683040

Today is 8.26.2025, I took this car back and left it w/dealership: Let them figure it out! I told them 0ne month after purchase this car is constantly EMPTY with no/Oil. I should not be getting oil changes this often. "Oh, it just burns more Oil and you bought a USED car"...Months later I hear smalls sounds, engine light comes on, then goes away, smoke begans to continue spreading behind the BUMPER building a permanent black spot on bumper! It smells, from time to time, plus car feels sluggish when driving past 50mph almost SCARED it will cu…

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5
ODI 10587524 · 24,000 mi

THE OIL FILTER WILL NOT STAY TIGHT. WE HAVE IT SERVICED AT A G M SERVICE CENTER.BUT EVERY TIME THEY CHANGE THE OIL IN ABOUT 1000 MILES THE FILTER COMES LOSE AND LEAKS. *TR

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ODI 10767337 · 21,327 mi

THREE LANE INTERSTATE HIGHWAY WITH TRAFFIC MOVING AT 65 MPH AND ENGINE STALLS OUT WITH NO POWER. MAKE IT TO SHOULDER OF ROAD AND AFTER ABOUT A HALF HOUR, CAR STARTS WITH ENGINE CHECK LIGHT ON AND I CONTINUE TO DESTINATION. I HAVE SERVICE REPAIR SPECIALIST CHECK SOURCE OF PROBLEM AND IT IS FAILURE OF "CAM SHAFT SENSOR". UPON RETURNING HOME 285 MILES AWAY, AGAIN HAD PROBLEM DIAGNOSED WITH SAME RESULTS..."CAM SHAFT SENSOR" AS ENGINE CHECK LIGHT WAS ON AGAIN AND CAR HAD NO POWER. ON 9/1/2015 CALL ELLIS AUTOMOTIVE INC. AND TOLD THEM ABOUT PROBLEM, P…

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ODI 11310507 · 36,000 mi

WHEN THE CAR HAD MILEAGE IN THE MID-UPPER 30,000 IN 2018, WE NOTICED THAT AS THE SPEED COASTED DOWN TO 30MPH, THERE WAS A HARD DOWNSHIFT. SO HARD, YOU THOUGHT THE ENGINE FELL OUT OF THE CAR. AT THE TIME WE HAD NOT REALIZED IT ONLY DID THIS WHEN THE ENGINE WAS COLD. SO, WHEN WE TOOK IT TO THE DEALER, THEY COULD NOT REPLICATE THE ISSUE. IN 12/2019, WE LEFT IT OVERNITE AND THEY "DID" REPLICATE THE ISSUE THE NEXT MORNING. THIS IS STATED ON OUR SERVICE BILL. THEY SUGGESTED A DEEP ATM FLUSH, EVEN THOUGH WE HAD A NORMAL FLUSH 18 MONTHS EARLIER WITH TH…

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0
Suspension
3
ODI 11089549 · 59,000 mi

SERVICE STABILITRACK COMES ON AND REDUCES ENGINE POWER. HAPPENED THIS MORNING DRIVING ON THE FREEWAY ALMOST CAUSED A HUGE WRECK BECAUSE I HAD NOWHERE TO GO AND COULDN'T GO THE FREEWAY SPEED.

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ODI 11362213 · 98,000 mi

ABS TRACK LIGHT ON GOT ALIGNMENT STILL ON NOW HUB BEARING AND STRUT NEED TO BE REPLACED.

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ODI 11596261 · 146,000 mi

The contact owned a 2013 Buick Lacrosse. The contact stated while driving at an undisclosed speed, she became aware of a failure with the suspension. The contact stated that front and rear ends of the vehicle were lowered, and the vehicle was drifting. Additionally, the contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed as a failure with the suspension and electrical system which needed to be replaced. The dealer was contacted; however, the vehicle was not…

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2
ODI 11089549 · 59,000 mi

SERVICE STABILITRACK COMES ON AND REDUCES ENGINE POWER. HAPPENED THIS MORNING DRIVING ON THE FREEWAY ALMOST CAUSED A HUGE WRECK BECAUSE I HAD NOWHERE TO GO AND COULDN'T GO THE FREEWAY SPEED.

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ODI 11435709

The contact owns a 2013 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.

Look up ODI 11435709 at NHTSA ↗

—00000
Steering
10
ODI 10500074 · 4,000 mi

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

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ODI 10955641

THE POWER STEERING WENT OUT AND THE ELECTRICAL NO POWER 3 TIMES SINCE NOVEMBER 2016

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ODI 10992977 · 79,102 mi

TRANSMISSION SHIFTS DOWN BY ITSELF WHEN DRIVING OR SWITCHES GEARS. TOOK TO RICK HENDRIX BUICK IN DULUTH, GA FOR SERVICE AND THEY SAID NOTHING WAS WRONG WITH IT. POWER SHORTLY AFTERWARDS WENT OUT AND I HAD TO REPLACE THE ENTIRE POWER STEERING SYSTEM. ALSO CHANGE CAR BATTERY BUT IT CONTINUES TO GRADUALLY LOSE POWER AND GIVES OF A TYPE OF BURNING BURNING SMELL

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2
ODI 11074555 · 43,111 mi

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE POWER STEERING FAILED. AFTER THE CONTACT POWERED OFF THE ENGINE AND RESTARTED THE VEHICLE, HE WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER INFORMED THE CONTACT THAT THE RECALL HAD EXPIRED AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE …

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ODI 11350734 · 100,000 mi

MY CAR CUTS OFF AND GIVES WARNING OF BATTERY CHARGING SYSTEM FAILURE WHEN I SLOW TO STOP AT RED LIGHTS OR TURN IN MY DRIVEWAY.. I'VE CHANGED THE BELT AND IT'S STILL DOING IT. I BOUGHT THIS CAR IN 2017 AND I AM CONCERNED THAT MAYBE THE RECALL WASNT CHANGED FOR EASSIST COMPONENTS. I HAVE A 2 YEAR OLD. I CANT STEARNS MY CAR BECAUSE IT'S TOO HARD WHEN ENGINE KILLS. IT ITS VERY DANGEROUS AND SOMETHING MAJOR IS WRONG.

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0—
2
ODI 10970441 · 10,000 mi

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE REVERSING, THE POWER STEERING SEIZED AND THE POWER TRAIN WARNING SENSOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

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ODI 10992977 · 79,102 mi

TRANSMISSION SHIFTS DOWN BY ITSELF WHEN DRIVING OR SWITCHES GEARS. TOOK TO RICK HENDRIX BUICK IN DULUTH, GA FOR SERVICE AND THEY SAID NOTHING WAS WRONG WITH IT. POWER SHORTLY AFTERWARDS WENT OUT AND I HAD TO REPLACE THE ENTIRE POWER STEERING SYSTEM. ALSO CHANGE CAR BATTERY BUT IT CONTINUES TO GRADUALLY LOSE POWER AND GIVES OF A TYPE OF BURNING BURNING SMELL

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1
ODI 11530007

Driveing on Hwy at 68 mph sudenly lost power stearing and all power to everything could not use windows or open doors cause could not unlock could not even turn hasard lights on very danerous

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2
ODI 10500074 · 4,000 mi

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

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ODI 11350734 · 100,000 mi

MY CAR CUTS OFF AND GIVES WARNING OF BATTERY CHARGING SYSTEM FAILURE WHEN I SLOW TO STOP AT RED LIGHTS OR TURN IN MY DRIVEWAY.. I'VE CHANGED THE BELT AND IT'S STILL DOING IT. I BOUGHT THIS CAR IN 2017 AND I AM CONCERNED THAT MAYBE THE RECALL WASNT CHANGED FOR EASSIST COMPONENTS. I HAVE A 2 YEAR OLD. I CANT STEARNS MY CAR BECAUSE IT'S TOO HARD WHEN ENGINE KILLS. IT ITS VERY DANGEROUS AND SOMETHING MAJOR IS WRONG.

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1
ODI 11465675

I was driving and service power steering message came on and all of a sudden my steering wheel got so hard i couldn't even turn my wheel it was so hard to pull over i put my hazard lights on so i could let traffic know im having trouble with my car it happened 3times the first time 2020 second time 2021 and 2022

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Power Train
5
ODI 10615464

2013 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO PARTIAL/COMPLETE BLACKOUT OF MONITOR (NAV SCREEN) INCLUDING REAR VIEW CAMERA WHEN BACKING UP. *SMD THE CONSUMER STATED WHEN HE BACKED OUT OF THE GARAGE, THE NAVIGATION SCREEN AND DASHBOARD LIGHTS WOULD GO DARK, FOR 25 SECONDS. WHICH INCLUDED THE REAR VIEW CAMERA WHICH BECAME TOTALLY USELESS FOR THE INITIAL 25 SECONDS OF BACKING DOWN THE DRIVEWAY. THE SAME BLACKOUT OF THE MONITOR/DASHBOARD HAPPENED WHEN HE DROVE FORWARD OUT OF A COVERED PARKING GARAGE. THE DEALER EVERYTHING WAS PERFORMING AS…

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ODI 10992977 · 79,102 mi

TRANSMISSION SHIFTS DOWN BY ITSELF WHEN DRIVING OR SWITCHES GEARS. TOOK TO RICK HENDRIX BUICK IN DULUTH, GA FOR SERVICE AND THEY SAID NOTHING WAS WRONG WITH IT. POWER SHORTLY AFTERWARDS WENT OUT AND I HAD TO REPLACE THE ENTIRE POWER STEERING SYSTEM. ALSO CHANGE CAR BATTERY BUT IT CONTINUES TO GRADUALLY LOSE POWER AND GIVES OF A TYPE OF BURNING BURNING SMELL

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ODI 11234962 · 106,225 mi

CAMSHAFT SENSOR FAILS REPEATEDLY, AFTER WARRANTY REPLACEMENT. THIS IS CAUSING THE MOTOR TO DIE AT DIFFERENT SPEED'S AND LOSS OF VEHICLE CONTROL. THE VEHICLE IS UNRELIABLE AND UNSTABLE. IT IS A LIABILITY TO OPERATE KNOWING ANY MINUTE THE CSPS CAN FAIL AND RENDER THE VEHICLE USELESS.

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4
ODI 10587524 · 24,000 mi

THE OIL FILTER WILL NOT STAY TIGHT. WE HAVE IT SERVICED AT A G M SERVICE CENTER.BUT EVERY TIME THEY CHANGE THE OIL IN ABOUT 1000 MILES THE FILTER COMES LOSE AND LEAKS. *TR

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ODI 11234962 · 106,225 mi

CAMSHAFT SENSOR FAILS REPEATEDLY, AFTER WARRANTY REPLACEMENT. THIS IS CAUSING THE MOTOR TO DIE AT DIFFERENT SPEED'S AND LOSS OF VEHICLE CONTROL. THE VEHICLE IS UNRELIABLE AND UNSTABLE. IT IS A LIABILITY TO OPERATE KNOWING ANY MINUTE THE CSPS CAN FAIL AND RENDER THE VEHICLE USELESS.

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ODI 11310507 · 36,000 mi

WHEN THE CAR HAD MILEAGE IN THE MID-UPPER 30,000 IN 2018, WE NOTICED THAT AS THE SPEED COASTED DOWN TO 30MPH, THERE WAS A HARD DOWNSHIFT. SO HARD, YOU THOUGHT THE ENGINE FELL OUT OF THE CAR. AT THE TIME WE HAD NOT REALIZED IT ONLY DID THIS WHEN THE ENGINE WAS COLD. SO, WHEN WE TOOK IT TO THE DEALER, THEY COULD NOT REPLICATE THE ISSUE. IN 12/2019, WE LEFT IT OVERNITE AND THEY "DID" REPLICATE THE ISSUE THE NEXT MORNING. THIS IS STATED ON OUR SERVICE BILL. THEY SUGGESTED A DEEP ATM FLUSH, EVEN THOUGH WE HAD A NORMAL FLUSH 18 MONTHS EARLIER WITH TH…

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0
2
ODI 10970441 · 10,000 mi

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE REVERSING, THE POWER STEERING SEIZED AND THE POWER TRAIN WARNING SENSOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

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ODI 10992977 · 79,102 mi

TRANSMISSION SHIFTS DOWN BY ITSELF WHEN DRIVING OR SWITCHES GEARS. TOOK TO RICK HENDRIX BUICK IN DULUTH, GA FOR SERVICE AND THEY SAID NOTHING WAS WRONG WITH IT. POWER SHORTLY AFTERWARDS WENT OUT AND I HAD TO REPLACE THE ENTIRE POWER STEERING SYSTEM. ALSO CHANGE CAR BATTERY BUT IT CONTINUES TO GRADUALLY LOSE POWER AND GIVES OF A TYPE OF BURNING BURNING SMELL

Look up ODI 10992977 at NHTSA ↗

—0
2
ODI 10587524 · 24,000 mi

THE OIL FILTER WILL NOT STAY TIGHT. WE HAVE IT SERVICED AT A G M SERVICE CENTER.BUT EVERY TIME THEY CHANGE THE OIL IN ABOUT 1000 MILES THE FILTER COMES LOSE AND LEAKS. *TR

Look up ODI 10587524 at NHTSA ↗

ODI 11310507 · 36,000 mi

WHEN THE CAR HAD MILEAGE IN THE MID-UPPER 30,000 IN 2018, WE NOTICED THAT AS THE SPEED COASTED DOWN TO 30MPH, THERE WAS A HARD DOWNSHIFT. SO HARD, YOU THOUGHT THE ENGINE FELL OUT OF THE CAR. AT THE TIME WE HAD NOT REALIZED IT ONLY DID THIS WHEN THE ENGINE WAS COLD. SO, WHEN WE TOOK IT TO THE DEALER, THEY COULD NOT REPLICATE THE ISSUE. IN 12/2019, WE LEFT IT OVERNITE AND THEY "DID" REPLICATE THE ISSUE THE NEXT MORNING. THIS IS STATED ON OUR SERVICE BILL. THEY SUGGESTED A DEEP ATM FLUSH, EVEN THOUGH WE HAD A NORMAL FLUSH 18 MONTHS EARLIER WITH TH…

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0
Unknown Or Other
3
ODI 10852847 · 62,000 mi

PURCHASED CAR A LITTLE OVER TWO YEARS AGO AND IN THAT TIME IT HAS BEEN IN THE SHOP FOR REPAIRS NUMEROUS TIMES. THE PROBLEMS THAT CONTINUES TO OCCUR IS THE CHECK ENGINE LIGHT COMES ON AND THE CAR CANNOT STAY RUNNING. IT LOSES POWER AT STOP LIGHTS, BEEN PUSHED AT GAS STATIONS AND HAS EVEN STOPPED RUNNING PULLING ONTO THE INTERSTATE. TAKEN IT TO THE BUICK DEALERSHIP AND EACH TIME THEY CLAIM TO HAVE "FIXED" IT. THIS CAR WAS IN THE SHOP TWO WEEKS AGO EXACTLY AND THE CHECK ENGINE LIGHT IS BACK ON AND THE CAR CONTINUES TO STOP RUNNING (FULL TANK …

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ODI 11269859 · 71,000 mi

I HAD THE CAR REPAIRED LAST YEAR AROUND THIS TIME WITH AN ISSUE SAYING THAT THE BATTERY CHARGING SYSTEM NEEDED TO BE SERVICED. AT THE TIME I HAD RECENTLY BOUGHT A BATTERY BUT THE SHOP INFORMED IT COULD BE DUE TO A DEAD CELL IN THE BATTERY 1 YEAR EXACTLY AND THE SAME ISSUE OCCURS. IT START WITH THE CHECK ENGINE LIGHT BEING DISPLAYED THEN IT WILL START SENDING THE MESSAGE AND BATTERY LIGHT COMES ON. THERE SHOULD NOT BE ANOTHER DEAD CELL BATTERY. THERE IS DEFINITELY AN ISSUE WITH THE CHARGING SYSTEM OF THESE CARS. THIS WILL CAUSE THE VEHICLE WHE…

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ODI 11530007

Driveing on Hwy at 68 mph sudenly lost power stearing and all power to everything could not use windows or open doors cause could not unlock could not even turn hasard lights on very danerous

Look up ODI 11530007 at NHTSA ↗

3
ODI 11269859 · 71,000 mi

I HAD THE CAR REPAIRED LAST YEAR AROUND THIS TIME WITH AN ISSUE SAYING THAT THE BATTERY CHARGING SYSTEM NEEDED TO BE SERVICED. AT THE TIME I HAD RECENTLY BOUGHT A BATTERY BUT THE SHOP INFORMED IT COULD BE DUE TO A DEAD CELL IN THE BATTERY 1 YEAR EXACTLY AND THE SAME ISSUE OCCURS. IT START WITH THE CHECK ENGINE LIGHT BEING DISPLAYED THEN IT WILL START SENDING THE MESSAGE AND BATTERY LIGHT COMES ON. THERE SHOULD NOT BE ANOTHER DEAD CELL BATTERY. THERE IS DEFINITELY AN ISSUE WITH THE CHARGING SYSTEM OF THESE CARS. THIS WILL CAUSE THE VEHICLE WHE…

Look up ODI 11269859 at NHTSA ↗

ODI 11270145 · 81,000 mi

IN 2018 THE AIR WENT OUT IN THE VEHICLE AND THEN THE ABS LIGHT CANE ON. A FEW DAYS LATER THE CHECK ENGINE LIGHT WAS DISPLAYED AND THEN THE NEXT DAY THE BATTERY COMPLETELY DIED. I TOOK IT TO THE SHOP AND HAD IT FIXED. THEY SAID THAT BATTERY WAS MISSING A CELL AND THEY REPLACED THE BATTERY, FIXED THE AIR CONDITIONING BASICALLY FIXED ALL ISSUES. FAST FORWARD TO A YEAR TO THE DATE THE SAME ISSUE STARTED AGAIN IN THAT ORDER. THE CAR HAS OFFICIALLY CUT OFF AND I SEARCHED AND THERE ARE NO OPEN RECALLS COMING UP FOR MY VIN NUMBER.

Look up ODI 11270145 at NHTSA ↗

ODI 11683040

Today is 8.26.2025, I took this car back and left it w/dealership: Let them figure it out! I told them 0ne month after purchase this car is constantly EMPTY with no/Oil. I should not be getting oil changes this often. "Oh, it just burns more Oil and you bought a USED car"...Months later I hear smalls sounds, engine light comes on, then goes away, smoke begans to continue spreading behind the BUMPER building a permanent black spot on bumper! It smells, from time to time, plus car feels sluggish when driving past 50mph almost SCARED it will cu…

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0
1
ODI 11530007

Driveing on Hwy at 68 mph sudenly lost power stearing and all power to everything could not use windows or open doors cause could not unlock could not even turn hasard lights on very danerous

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0—
1
ODI 10852847 · 62,000 mi

PURCHASED CAR A LITTLE OVER TWO YEARS AGO AND IN THAT TIME IT HAS BEEN IN THE SHOP FOR REPAIRS NUMEROUS TIMES. THE PROBLEMS THAT CONTINUES TO OCCUR IS THE CHECK ENGINE LIGHT COMES ON AND THE CAR CANNOT STAY RUNNING. IT LOSES POWER AT STOP LIGHTS, BEEN PUSHED AT GAS STATIONS AND HAS EVEN STOPPED RUNNING PULLING ONTO THE INTERSTATE. TAKEN IT TO THE BUICK DEALERSHIP AND EACH TIME THEY CLAIM TO HAVE "FIXED" IT. THIS CAR WAS IN THE SHOP TWO WEEKS AGO EXACTLY AND THE CHECK ENGINE LIGHT IS BACK ON AND THE CAR CONTINUES TO STOP RUNNING (FULL TANK …

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0
Fuel/Propulsion System
4
ODI 10500074 · 4,000 mi

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

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ODI 10767337 · 21,327 mi

THREE LANE INTERSTATE HIGHWAY WITH TRAFFIC MOVING AT 65 MPH AND ENGINE STALLS OUT WITH NO POWER. MAKE IT TO SHOULDER OF ROAD AND AFTER ABOUT A HALF HOUR, CAR STARTS WITH ENGINE CHECK LIGHT ON AND I CONTINUE TO DESTINATION. I HAVE SERVICE REPAIR SPECIALIST CHECK SOURCE OF PROBLEM AND IT IS FAILURE OF "CAM SHAFT SENSOR". UPON RETURNING HOME 285 MILES AWAY, AGAIN HAD PROBLEM DIAGNOSED WITH SAME RESULTS..."CAM SHAFT SENSOR" AS ENGINE CHECK LIGHT WAS ON AGAIN AND CAR HAD NO POWER. ON 9/1/2015 CALL ELLIS AUTOMOTIVE INC. AND TOLD THEM ABOUT PROBLEM, P…

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ODI 10852847 · 62,000 mi

PURCHASED CAR A LITTLE OVER TWO YEARS AGO AND IN THAT TIME IT HAS BEEN IN THE SHOP FOR REPAIRS NUMEROUS TIMES. THE PROBLEMS THAT CONTINUES TO OCCUR IS THE CHECK ENGINE LIGHT COMES ON AND THE CAR CANNOT STAY RUNNING. IT LOSES POWER AT STOP LIGHTS, BEEN PUSHED AT GAS STATIONS AND HAS EVEN STOPPED RUNNING PULLING ONTO THE INTERSTATE. TAKEN IT TO THE BUICK DEALERSHIP AND EACH TIME THEY CLAIM TO HAVE "FIXED" IT. THIS CAR WAS IN THE SHOP TWO WEEKS AGO EXACTLY AND THE CHECK ENGINE LIGHT IS BACK ON AND THE CAR CONTINUES TO STOP RUNNING (FULL TANK …

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5
ODI 10587524 · 24,000 mi

THE OIL FILTER WILL NOT STAY TIGHT. WE HAVE IT SERVICED AT A G M SERVICE CENTER.BUT EVERY TIME THEY CHANGE THE OIL IN ABOUT 1000 MILES THE FILTER COMES LOSE AND LEAKS. *TR

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ODI 10767337 · 21,327 mi

THREE LANE INTERSTATE HIGHWAY WITH TRAFFIC MOVING AT 65 MPH AND ENGINE STALLS OUT WITH NO POWER. MAKE IT TO SHOULDER OF ROAD AND AFTER ABOUT A HALF HOUR, CAR STARTS WITH ENGINE CHECK LIGHT ON AND I CONTINUE TO DESTINATION. I HAVE SERVICE REPAIR SPECIALIST CHECK SOURCE OF PROBLEM AND IT IS FAILURE OF "CAM SHAFT SENSOR". UPON RETURNING HOME 285 MILES AWAY, AGAIN HAD PROBLEM DIAGNOSED WITH SAME RESULTS..."CAM SHAFT SENSOR" AS ENGINE CHECK LIGHT WAS ON AGAIN AND CAR HAD NO POWER. ON 9/1/2015 CALL ELLIS AUTOMOTIVE INC. AND TOLD THEM ABOUT PROBLEM, P…

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ODI 11310507 · 36,000 mi

WHEN THE CAR HAD MILEAGE IN THE MID-UPPER 30,000 IN 2018, WE NOTICED THAT AS THE SPEED COASTED DOWN TO 30MPH, THERE WAS A HARD DOWNSHIFT. SO HARD, YOU THOUGHT THE ENGINE FELL OUT OF THE CAR. AT THE TIME WE HAD NOT REALIZED IT ONLY DID THIS WHEN THE ENGINE WAS COLD. SO, WHEN WE TOOK IT TO THE DEALER, THEY COULD NOT REPLICATE THE ISSUE. IN 12/2019, WE LEFT IT OVERNITE AND THEY "DID" REPLICATE THE ISSUE THE NEXT MORNING. THIS IS STATED ON OUR SERVICE BILL. THEY SUGGESTED A DEEP ATM FLUSH, EVEN THOUGH WE HAD A NORMAL FLUSH 18 MONTHS EARLIER WITH TH…

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0
2
ODI 10500074 · 4,000 mi

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

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ODI 11350734 · 100,000 mi

MY CAR CUTS OFF AND GIVES WARNING OF BATTERY CHARGING SYSTEM FAILURE WHEN I SLOW TO STOP AT RED LIGHTS OR TURN IN MY DRIVEWAY.. I'VE CHANGED THE BELT AND IT'S STILL DOING IT. I BOUGHT THIS CAR IN 2017 AND I AM CONCERNED THAT MAYBE THE RECALL WASNT CHANGED FOR EASSIST COMPONENTS. I HAVE A 2 YEAR OLD. I CANT STEARNS MY CAR BECAUSE IT'S TOO HARD WHEN ENGINE KILLS. IT ITS VERY DANGEROUS AND SOMETHING MAJOR IS WRONG.

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2
ODI 10587524 · 24,000 mi

THE OIL FILTER WILL NOT STAY TIGHT. WE HAVE IT SERVICED AT A G M SERVICE CENTER.BUT EVERY TIME THEY CHANGE THE OIL IN ABOUT 1000 MILES THE FILTER COMES LOSE AND LEAKS. *TR

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ODI 11310507 · 36,000 mi

WHEN THE CAR HAD MILEAGE IN THE MID-UPPER 30,000 IN 2018, WE NOTICED THAT AS THE SPEED COASTED DOWN TO 30MPH, THERE WAS A HARD DOWNSHIFT. SO HARD, YOU THOUGHT THE ENGINE FELL OUT OF THE CAR. AT THE TIME WE HAD NOT REALIZED IT ONLY DID THIS WHEN THE ENGINE WAS COLD. SO, WHEN WE TOOK IT TO THE DEALER, THEY COULD NOT REPLICATE THE ISSUE. IN 12/2019, WE LEFT IT OVERNITE AND THEY "DID" REPLICATE THE ISSUE THE NEXT MORNING. THIS IS STATED ON OUR SERVICE BILL. THEY SUGGESTED A DEEP ATM FLUSH, EVEN THOUGH WE HAD A NORMAL FLUSH 18 MONTHS EARLIER WITH TH…

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1
ODI 10852847 · 62,000 mi

PURCHASED CAR A LITTLE OVER TWO YEARS AGO AND IN THAT TIME IT HAS BEEN IN THE SHOP FOR REPAIRS NUMEROUS TIMES. THE PROBLEMS THAT CONTINUES TO OCCUR IS THE CHECK ENGINE LIGHT COMES ON AND THE CAR CANNOT STAY RUNNING. IT LOSES POWER AT STOP LIGHTS, BEEN PUSHED AT GAS STATIONS AND HAS EVEN STOPPED RUNNING PULLING ONTO THE INTERSTATE. TAKEN IT TO THE BUICK DEALERSHIP AND EACH TIME THEY CLAIM TO HAVE "FIXED" IT. THIS CAR WAS IN THE SHOP TWO WEEKS AGO EXACTLY AND THE CHECK ENGINE LIGHT IS BACK ON AND THE CAR CONTINUES TO STOP RUNNING (FULL TANK …

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—0
Air Bags
1
ODI 11465675

I was driving and service power steering message came on and all of a sudden my steering wheel got so hard i couldn't even turn my wheel it was so hard to pull over i put my hazard lights on so i could let traffic know im having trouble with my car it happened 3times the first time 2020 second time 2021 and 2022

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00
1
ODI 11465675

I was driving and service power steering message came on and all of a sudden my steering wheel got so hard i couldn't even turn my wheel it was so hard to pull over i put my hazard lights on so i could let traffic know im having trouble with my car it happened 3times the first time 2020 second time 2021 and 2022

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000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

23 mentions · 17.8% of complaints

Median mileage: 80,000 mi (16 usable records).

ODI 10500074 · 4,000 mi

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

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ODI 10852847 · 62,000 mi

PURCHASED CAR A LITTLE OVER TWO YEARS AGO AND IN THAT TIME IT HAS BEEN IN THE SHOP FOR REPAIRS NUMEROUS TIMES. THE PROBLEMS THAT CONTINUES TO OCCUR IS THE CHECK ENGINE LIGHT COMES ON AND THE CAR CANNOT STAY RUNNING. IT LOSES POWER AT STOP LIGHTS, BEEN PUSHED AT GAS STATIONS AND HAS EVEN STOPPED RUNNING PULLING ONTO THE INTERSTATE. TAKEN IT TO THE BUICK DEALERSHIP AND EACH TIME THEY CLAIM TO HAVE "FIXED" IT. THIS CAR WAS IN THE SHOP TWO WEEKS AGO EXACTLY AND THE CHECK ENGINE LIGHT IS BACK ON AND THE CAR CONTINUES TO STOP RUNNING (FULL TANK …

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ODI 10892900 · 20,700 mi

AT 55 MPH THE TRANSMISSION SUDDENLY SHIFTED INTO NEUTRAL AND THE ENGINE RPM INCREASES. LIGHT BREAKING APPLIED WITHOUT OPERATOR. GEARSHIFT LEVER AND GAS PEDAL BOTH UNRESPONSIVE. CONTINUE AT 10 MPH TO GET OFF FOUR LANE, TURN OFF ENGINE AND RESTART FOR NORMAL OPERATION. NO WARNING LIGHTS, DEALER COULD NOT DUPLICATE MALFUNCTION, STATED NO CODES WERE SET.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

22 mentions · 17.1% of complaints

Median mileage: 64,971 mi (14 usable records).

ODI 10500074 · 4,000 mi

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

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ODI 10585421 · 13,000 mi

NEAR THE FLORIDA-GEORGIA ON NORTH INTERSTATE 75 I STOPPED AT A REST AREA.WHEN I STARTED THE AUTO AGAIN,I FOUND IT DIFFICULT TO BACK OUT OF THE PARKING LANE AND TO STRAIGHTEN THE CARS WHEELS TO EXIT THE AREA.I REALIZED THEN I LOST POWER STEERING.SLOWLY AND ON THE RIGHT LANE I DROVE THE AUTO TO VALDOSTA,GA .I STOPPED AT A MOTEL AND CALLED THE LOCAL BUICK DEALER.THE NEXT DAY (APRIL 2) I WAS ABLE TO BRING THE AUTO TO THE LOCAL BUICK DEALER.FORTUNATELY,THE DEALER WAS JUST A FEW MILES FROM MY MOTEL. I STAYED OVERNIGHT AT A LOCAL MOTEL.THE DEALER …

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ODI 10854981 · 48,000 mi

65 YEAR OLD WIFE DRIVING 70MPH ON I75 IN MICHIGAN WHEN THE POWER STEERING STOPPED WORKING. SERVICE POWER STEERING MESSAGE CAME ON . I HAD TO HELP HER STEER CAR TO A STOP. I DID NOT KNOW IT HAD ELECTRIC POWER STEERING. IT WAS 9PM AT NIGHT. LOOKED FOR LOW FLUID LEVEL. DECIDED TO DRIVE HOME. WHEN CAR WAS RE STARTED THE POWER STEERING WORKED. WIFE DOES NOT TRUST CAR NOW.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Stalling or loss of power

16 mentions · 12.4% of complaints

Median mileage: 61,056 mi (12 usable records).

ODI 10537519 · 9,000 mi

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 9,000. ..UPDATE 04-10-14 *BF

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ODI 10585421 · 13,000 mi

NEAR THE FLORIDA-GEORGIA ON NORTH INTERSTATE 75 I STOPPED AT A REST AREA.WHEN I STARTED THE AUTO AGAIN,I FOUND IT DIFFICULT TO BACK OUT OF THE PARKING LANE AND TO STRAIGHTEN THE CARS WHEELS TO EXIT THE AREA.I REALIZED THEN I LOST POWER STEERING.SLOWLY AND ON THE RIGHT LANE I DROVE THE AUTO TO VALDOSTA,GA .I STOPPED AT A MOTEL AND CALLED THE LOCAL BUICK DEALER.THE NEXT DAY (APRIL 2) I WAS ABLE TO BRING THE AUTO TO THE LOCAL BUICK DEALER.FORTUNATELY,THE DEALER WAS JUST A FEW MILES FROM MY MOTEL. I STAYED OVERNIGHT AT A LOCAL MOTEL.THE DEALER …

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ODI 10767337 · 21,327 mi

THREE LANE INTERSTATE HIGHWAY WITH TRAFFIC MOVING AT 65 MPH AND ENGINE STALLS OUT WITH NO POWER. MAKE IT TO SHOULDER OF ROAD AND AFTER ABOUT A HALF HOUR, CAR STARTS WITH ENGINE CHECK LIGHT ON AND I CONTINUE TO DESTINATION. I HAVE SERVICE REPAIR SPECIALIST CHECK SOURCE OF PROBLEM AND IT IS FAILURE OF "CAM SHAFT SENSOR". UPON RETURNING HOME 285 MILES AWAY, AGAIN HAD PROBLEM DIAGNOSED WITH SAME RESULTS..."CAM SHAFT SENSOR" AS ENGINE CHECK LIGHT WAS ON AGAIN AND CAR HAD NO POWER. ON 9/1/2015 CALL ELLIS AUTOMOTIVE INC. AND TOLD THEM ABOUT PROBLEM, P…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

3 mentions · 2.3% of complaints

Median mileage: 101,880 mi (2 usable records).

ODI 11209786 · 115,760 mi

POWER DROP ,ENGINE STOP RUN AS YOU GO DOWN THE ROAD AT NIGHT,EVERYTHING SHUT DOWN IT TAKE FIFTEEN MINUTE TO RESTART, THE STEERING JERK AND THE DID NO WORK ITS WAS LOCK THAT WAS AT 35 MILES HOUR.TOOK ITS IN TO SEE WHAT WAS WRONG ITS WAS DIAGNOSTIC WITH BCM MALFUNCTION,LOW VOLTAGE OF COMMUNICATION ANDEPROM ERRORS,MULTIPLE CODES.ON THE HIGHWAY AND TURNING

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ODI 11460766 · 88,000 mi

The contact owns a 2013 Buick LaCrosse. The contact stated while driving at various speeds, the vehicle started jerking. There were no warning lights illuminated. The contact continued to drive the vehicle. Additionally, the contact stated that the vehicle failed to start. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the local dealer where it was diagnosed that there were no compressions on the engine and cylinders due to a possible fractured timing chain and damaged valves. The dealer also info…

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ODI 11538009

Stalls when going up hill or if I stop at stop light and then try to proceed it jerk and go fast and also the display goes out and restart

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Brake response concerns

2 mentions · 1.6% of complaints

Median mileage: 116,954 mi (2 usable records).

ODI 11434138 · 150,000 mi

The contact owns a 2013 Buick Lacrosse. The contact stated while driving 60 MPH, the brake pedal was depressed, and she heard an abnormal sound coming from the vehicle. The check engine warning light illuminated. The contact continued to drive to her destination. The vehicle was taken to the dealer who diagnosed that the generator control module had failed and needed to be replaced. The contact stated that the failure had been reoccurring while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The approxim…

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ODI 11495509 · 83,907 mi

The contact’s wife owns a 2013 Buick LaCrosse. The contact stated that on several occasions while the brake pedal was depressed, the vehicle lunged forward and the engine stalled; however, after releasing the brake pedal, the vehicle went into LIMP Mode and then lunged forward. The contact stated that the engine engaged at low speeds. Additionally, the contact stated that there was an abnormal grinding sound coming from the vehicle. The oil warning light was illuminated. The vehicle was taken to the dealer where the cause of the failure could n…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b