Auto Recall Watch
U.S. public vehicle records

2015 Buick LACROSSE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

44 owner complaints analyzed

3 distinct recall campaigns

25,000 mi median reported failure mileage

Scope: 2015 model year. Data updated: . 27 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 11 of 44 complaints (25.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior1534.1%
Braking behavior613.6%
Transmission and shifting511.4%
Engine operation24.5%
Electrical and battery issues24.5%
Fuel system concerns12.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
11
Electrical System
9
Air Bags
7
Service Brakes
4
Unknown Or Other
4
Exterior Lighting:Headlights
2
Fuel/Propulsion System
2
Power Train
2
Component breakdown data
CategoryCount
Steering11
Electrical System9
Air Bags7
Service Brakes4
Unknown Or Other4
Exterior Lighting:Headlights2
Fuel/Propulsion System2
Power Train2

Steering: 11; Electrical System: 9; Air Bags: 7; Service Brakes: 4; Unknown Or Other: 4; Exterior Lighting:Headlights: 2; Fuel/Propulsion System: 2; Power Train: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
13
25,000 to 49,999
5
50,000 to 74,999
2
75,000 to 99,999
3
100,000 to 149,999
4
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00013
25,000 to 49,9995
50,000 to 74,9992
75,000 to 99,9993
100,000 to 149,9994
150,000 and above0

Under 25,000: 13; 25,000 to 49,999: 5; 50,000 to 74,999: 2; 75,000 to 99,999: 3; 100,000 to 149,999: 4; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (13). 17 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015
1
2016
7
2017
1
2018
8
2019
3
2020
5
2021
6
2022
4
2023
3
2024
2
2025
4
Complaints over time data
CategoryCount
20151
20167
20171
20188
20193
20205
20216
20224
20233
20242
20254

2015: 1; 2016: 7; 2017: 1; 2018: 8; 2019: 3; 2020: 5; 2021: 6; 2022: 4; 2023: 3; 2024: 2; 2025: 4

Pattern summary

Steering leads the component reports. Steering behavior appears in 15 complaint narratives. Braking behavior appears in 6 complaint narratives. Transmission and shifting appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10780211 · 2015-10-06 (October 6, 2015)

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE ATTEMPTING TO PARK, THE VEHICLE INDEPENDENTLY SURGED FORWARD, WENT OVER A RAILROAD CROSS TIE, AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 01/21/16*LJ *JS

Owner-reported narrative. 15,495 miles reported. Look up ODI 10780211 at NHTSA ↗

Owner report 10824808 · 2016-02-08 (February 8, 2016)

ADAPTIVE CRUISE CONTROL - VEHICLE FOLLOWS VEHICLE IN FRONT WAY TOO CLOSE. THE INTERVAL FOLLOWING DISTANCE IS 1.2 SECONDS WHEN SET TO NEAR AND 1.5 SECONDS WHEN SET TO FAR. THIS IS WAY TOO CLOSE AS MOST STATES SPECIFY NO LESS THAN 3 SECONDS. BUICK HAS NO ANSWER. PLEASE HELP...

Owner-reported narrative. 3,500 miles reported. Look up ODI 10824808 at NHTSA ↗

Owner report 10860891 · 2016-04-22 (April 22, 2016)

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. AFTER THE CONTACT PRESSED THE START/STOP BUTTON, THE VEHICLE WOULD NOT SHUT OFF. ALSO, WHILE REDUCING SPEED TO STOP THE VEHICLE, IT SUDDENLY SHUT OFF AND COULD NOT BE RESTARTED. ON A SEPARATE OCCASION, AFTER SHUTTING THE ENGINE OFF, THE VEHICLE ERRONEOUSLY RESTARTED WITHOUT THE START/STOP BUTTON BEING PRESSED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,500. UPDATED 05/26/16*LJ THE CONSUMER STATED…

Owner-reported narrative. 2,500 miles reported. Look up ODI 10860891 at NHTSA ↗

Owner report 10883490 · 2016-07-08 (July 8, 2016)

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO CONTROL. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH, BUT THE DETAILS WERE UNKNOWN. IN ADDITION, WHILE DRIVING, THE VEHICLE VEERED INTO ANOTHER LANE INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

Owner-reported narrative. 15,000 miles reported. Look up ODI 10883490 at NHTSA ↗

Owner report 10891813 · 2016-07-30 (July 30, 2016)

TAKATA RECALL, THE ENGINE STALLED WHILE DRIVING THE CAR ESPECIALLY DURING TURNS. THE CAR CONTINUED TO HESITATE TO STALL IN TRAFFIC. THE CAR VIBRATED NEARBY THE STEERING COLUMN WHILE DRIVING IN TRAFFIC. THE CAR FLOOR APPEARED TO CAVE IN ON THE LEFT SIDE ON THE DRIVER'S SIDE. THE HEATER FAILED TO BLOW OUT HOT AIR. THE TELEPHONE CALLS WERE DISTORTED AS EVIDENCED BY BEING UNABLE TO HEAR THE CALLER.

Owner-reported narrative. 3,690 miles reported. Look up ODI 10891813 at NHTSA ↗

Owner report 10920478 · 2016-11-01 (November 1, 2016)

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, "DON'T TAKE YOUR EYES OFF THE ROAD " BEGAN TO FLASH ON THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS INFORMED THAT THE MESSAGE WAS ONLY SUPPOSED TO DISPLAY DURING VEHICLE START UP. IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50. ...UPDATED 12/28/16 *BF UPDATED 01/03/17.*JB

Owner-reported narrative. 50 miles reported. Look up ODI 10920478 at NHTSA ↗

Owner report 10925777 · 2016-11-14 (November 14, 2016)

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35-40 MPH, A DEER STRUCK THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE DRIVER'S SIDE STEERING WHEEL AIR BAG DEPLOYED, BUT DID NOT FULLY INFLATE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED AND THE INSURANCE COMPANY WAS NOTIFIED. THE VEHICLE WAS TOWED TO A TOW LOT WHERE AND WAS AWAITING INSPECTION FROM THE INSURANCE COMPANY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V651000 (AIR BAGS, SEAT BELTS). THE CONTACT HAD A REPAIR APPOINTMENT AT A L…

Owner-reported narrative. 25,000 miles reported. Look up ODI 10925777 at NHTSA ↗

Owner report 10935449 · 2016-12-15 (December 15, 2016)

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 5 MPH, THE WARNING CHIME SUDDENLY ACTIVATED AND THE POWER STEERING MALFUNCTIONED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,000. UPDATED 01/25/2017*CT UPDATED 02/15/17.*JB

Owner-reported narrative. 8,000 miles reported. Look up ODI 10935449 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

15V666000 · Air Bags:Side/Window

Reported: 2015-10-16 (October 16, 2015)

General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.

Consequence: In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.

Remedy: GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.

NHTSA campaign record ↗
16V651000 · Seat Belts:Pretensioner | Air Bags:Frontal:Sensor/Control Module-Inactive | Air Bags:Frontal

Reported: 2016-09-08 (September 8, 2016)

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

NHTSA campaign record ↗
17V437000 · Seat Belts:Pretensioner | Air Bags:Frontal:Sensor/Control Module-Inactive | Air Bags:Frontal

Reported: 2017-07-10 (July 10, 2017)

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

44 unique complaints in this selection. Analysis snapshot: 2026-09-30.

61.4%Usable mileage27 / 44 records
100.0%Valid incident date44 / 44 records
100.0%Valid filing date44 / 44 records
100.0%Ordered incident and filing dates44 / 44 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200520062007200820092010201120122013201420152016201720182019
Electrical System
6921.9%
ODI 10185468 · 35,800 mi

UPON ENTERING THE HIGHWAY AND APPROACHING THE 55 MPH SPEED LIMIT THE CAR SEEMED TO STALL. THE ENGINE ACTED LIKE IT LOST ALL POWER. LETTING UP ON THE GAS PEDAL CAUSED THE ENGINE TO REGAIN POWER UNTIL THE GAS PEDAL WAS PRESSED AGAIN. I DID THIS NUMEROUS TIMES UNTIL THE CAR FINALLY DIED AND I HAD TO PULL OFF THE ROAD. AFTER THE LONG LINE OF CARS PASSED BY I GOT THE CAR STARTED AND KEPT IT IN FIRST GEAR UNTIL I WAS MORE SURE IT COULD KEEP RUNNING. IT BEHAVED NORMALLY AFTER THAT. WHEN I GOT HOME MY WIFE CONFIDED IT HAPPENED TO HER ONCE TOO.

Look up ODI 10185468 at NHTSA ↗

7826.1%
ODI 10232029 · 16,400 mi

TL*THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE TURNING THE VEHICLE AT 10 MPH, THE HEADLIGHTS DIMMED WHEN THE TURN SIGNALS WERE ENGAGED. THE CONTACT DID NOT KNOW IF THE REST OF THE EXTERIOR LIGHTS ALSO FAILED. HE WAITED APPROXIMATELY 15-20 SECONDS BEFORE THE HEADLIGHTS ILLUMINATED AGAIN. HE TURNED THE VEHICLE AGAIN AND THE HEADLIGHTS FAILED. THE CONTACT PULLED THE VEHICLE OVER AND WAITED ONCE MORE FOR THE LIGHTS TO ILLUMINATE. ONCE THE LIGHTS ACTIVATED AGAIN, HE DROVE ALL THE WAY HOME WITHOUT USING HIS TURN SIGNALS. HE TOOK THE VEHICLE …

Look up ODI 10232029 at NHTSA ↗

7128.4%
ODI 10253025 · 49,000 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE INSTRUMENT PANEL INDICATORS AND HEADLIGHTS DIMMED TWICE. THE SECOND TIME THE FAILURE OCCURRED WAS WHILE DRIVING 70 MPH. WHEN THE CONTACT MOVED THE DIMMER BUTTON, THE INSTRUMENT PANEL INDICATORS ILLUMINATED AGAIN, BUT THE HIGH BEAM HEADLIGHTS ILLUMINATED INSTEAD OF THE NORMAL BEAMS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY FOUND NO FAILURES; HOWEVER, THEY REPLACED A PART. THE CONTACT WAS UNSURE OF WHICH PART WAS REPLACED; HOWEVER, IT DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE W…

Look up ODI 10253025 at NHTSA ↗

7630.4%
ODI 10310692 · 9,300 mi

WHILE DRIVING AT 55MPH I RAN OVER A ROAD BUMP AND MY 2008 BUICK LACROSSE SUPER SHUT OFF(STALLED). I COASTED TO THE BURM, HIT BRAKES TO A STOP. THE CAR STARTED ON THE FIRST TRY. CONTINUED MY TRIP WITH NO INCIDENCES. TOOK TO DEALER AND NO CODES SHOWED IN THEIR COMPUTER. CALLED GM CUSTOMER ASSISTANCE AND THEY GAVE ME A CASE NUMBER. NO BULLETINS. SCARY TO DRIVE. TRAFFIC WAS LIGHT THIS TIME BUT MAY NOT BE THE NEXT TIME. *TR

Look up ODI 10310692 at NHTSA ↗

2927.4%
ODI 10525869 · 68,173 mi

I HAVE ONLY HAD THIS CAR 5 MONTHS AND I BOUGHT IT AT 55K MILES. WHILE DRIVING ON THE HIGHWAY AT ABOUT 11:00PM ON A RAINY NIGHT I WAS STOPPED BY A STATE TROOPER WHO SAID MY HEADLIGHTS SHUT OFF WHILE DRIVING. THE GOOD PART IS- THE TROOPER ACTUALLY SAW MY HEADLIGHTS WERE ORIGINALLY ON BUT HE STATED THAT AS I APPROACHED HIM "THEY JUST WENT OFF". HE PULLED ME OVER JUST TO MAKE SURE I WAS OK, BUT HE SAID THIS IS A SAFETY ISSUE AND I COULD CAUSE A COLLISION WHILE DRIVING WITHOUT HEADLIGHTS. FUNNY THING IS, THE HIGH BEAM LIGHTS WORKED JUST FINE, BUT …

Look up ODI 10525869 at NHTSA ↗

4423.3%
ODI 10342001 · 3,500 mi

WAS DRIVING DOWN THE INTERSTATE AND EVERYTHING IN THE DASH FLASHED LIKE WHEN YOU FIRST START THE CAR. I DIDN'T WANT TO TAKE MY EYES OFF THE ROAD, BUT I THINK EVEN THE SPEED DIAL WENT DOWN AND UP, AGAIN LIKE WHEN THE CAR STARTS UP. THEN THE LITTLE INFORMATION WINDOW IN FRONT OF THE STEERING WHEEL WINDOW FLASHED SEVERAL THINGS INCLUDING "THREE KEYS PROGRAMMED" AND THEN IT STAYED ON "TIRE MONITOR ON" OR SOMETHING LIKE THAT. IT HAD PREVIOUSLY BEEN ON THE MPH SETTING, SO I HAD TO ROLL IT BACK TO THE MPH SETTING. THE CAR ITSELF DROVE FINE, BUT I …

Look up ODI 10342001 at NHTSA ↗

2615.4%
ODI 10422742 · 435 mi

TL* THE CONTACT OWNED A 2011 BUICK LACROSSE. THE CONTACT STATED THE VEHICLE HAD A PUSH BUTTON START ENGINE AND WHEN HE PUSHED THE BUTTON TO TURN THE VEHICLE OFF, THE ENGINE WOULD START WHILE HE WAS WALKING AWAY. THE VEHICLE REMAINED ON FOR TEN MINUTES DURING THE LAST TWO TIMES THE FAILURE OCCURRED; HOWEVER, THE DEALER STATED IT WAS COMPUTERIZED AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND ALSO STATED IT WAS ALL COMPUTERIZED AND OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 435.

Look up ODI 10422742 at NHTSA ↗

6129.6%
ODI 10432428 · 237 mi

I RECENTLY PURCHASED A 2012 BUICK LACROSSE WITH EASIEST. I HAD IT LESS THAN 48 HOURS AND HAD TO TAKE IT TO THE DEALER DUE TO CHECK ENGINE LIGHT COMING ON. THEY STATED THE GENERATOR WAS FAULTY AND NEEDED REPLACED AND THERE WERE 7 CODES THAT SHOWED UP. AFTER ABOUT A WEEK THEY WERE FINALLY ABLE TO HAVE ONE SHIPPED FROM THE ASSEMBLY PLANT. IT WAS INSTALLED ON 10/21/11 AT WHICH TIME I WENT TO PICK IT UP. AFTER STARTING THE VEHICLE I NOTICED THE CHECK ENGINE LIGHT ON AGAIN. THEY TESTED IT AND 5 CODES CAME UP WHICH THEY SAID ARE RELATED TO THE GENERAT…

Look up ODI 10432428 at NHTSA ↗

5038.8%
ODI 10500074 · 4,000 mi

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

Look up ODI 10500074 at NHTSA ↗

1219.0%
ODI 10650585 · 8,008 mi

THE INSTRUMENT PANEL WENT BLANK FOR AT LEAST 10 SECONDS BEFORE RESETTING AS THOUGH THE CAR RESTARTED, WHILE DRIVING ON I95 AT A SPEED OF 65-70 MPH. THE CAR DID NOT STALL. *TR

Look up ODI 10650585 at NHTSA ↗

920.5%
ODI 10860891 · 2,500 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. AFTER THE CONTACT PRESSED THE START/STOP BUTTON, THE VEHICLE WOULD NOT SHUT OFF. ALSO, WHILE REDUCING SPEED TO STOP THE VEHICLE, IT SUDDENLY SHUT OFF AND COULD NOT BE RESTARTED. ON A SEPARATE OCCASION, AFTER SHUTTING THE ENGINE OFF, THE VEHICLE ERRONEOUSLY RESTARTED WITHOUT THE START/STOP BUTTON BEING PRESSED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,500. UPDATED 05/26/16*LJ THE CONSUMER STATED…

Look up ODI 10860891 at NHTSA ↗

36.3%
ODI 11407860

THE PASSENGER SIDE POWER MIRROR CHANGES POSITION BY ITSELF. ALSO WHEN I HIT A BAD BUMP OR POTHOLE THE DOORS UNLOCK

Look up ODI 11407860 at NHTSA ↗

1132.4%
ODI 10928434 · 12 mi

ON NOVEMBER 19, 2016, I PURCHASED THE 2017 BUICK LACROSSE PREMIUM AWD. ON THAT SAME DAY, WHILE I WAS DRIVING ON THE HIGHWAY THE OVERHEATED ENGINE LIGHT CAME ON, BEEPING SOUND, OIL LIGHT CAME ON, SHORTLY VEHICLE INDICATED IMMEDIATELY TO STOP, WHICH I DID, STRANDED ON THE HIGHWAY IN EN ROUTE TO DEALERSHIP. I HAD JUST LEFT THE DEALERSHIP APPROXIMATELY FIVE MINUTES AGO AFTER I PURCHASED THE VEHICLE. THE VEHICLE WAS TOWED TO DEALERSHIP. SIMULTANEOUSLY AT 4:48 P.M. EST, ONSTAR SENT NOTIFICATION VIA EMAIL STATING, "A CRITICAL ISSUE WITH THE ENGINE AND…

Look up ODI 10928434 at NHTSA ↗

541.7%
ODI 11258360

I RECEIVED A NOTICE FROM GM THAT MY VEHICLE WITH THE ELECTRICAL CONNECTION TO THE ACCELERATOR PEDAL WHICH COULD CAUSE A A REDUCED POWER AND ACCELERATION CONDITION. HOWEVER, THIS IS NOT A RECALL AND I SHOULD NOT SEEK A REPAIR UNTIL I HAVE EVIDENCE THAT MY VEHICLE HAS THIS PROBLEM. THIS SOUNDS LIKE A SERIOUS SAFETY RISK TO ME. IF THIS CONDITION OCCURS WHEN I AM MERGING INTO TRAFFIC ON AN INTERSTATE, IT COULD CAUSE A SERIOUS ACCIDENT. APPARENTLY OWNERS ARE SUPPOSED TO WAIT FOR SUCH AN OCCURRENCE IN ORDER TO GATHER EVIDENCE OF A NEED FOR A REPA…

Look up ODI 11258360 at NHTSA ↗

116.7%
ODI 11571427 · 56,000 mi

The contact owns a 2019 Buick LaCrosse. The contact stated that the engine fan failed to shut off after turning off the vehicle. The failure occurred while the vehicle was idling in a drive-thru with the temperature gauge reading that the engine was in the cold position. The driver then drove at speeds between 60 - 70 MPH; after arriving at the residence, the engine fan failed to turn off. The contact disconnected the battery, and all the system functions were reset, and the fan shut off. The failure had become more persistent over time. The ve…

Look up ODI 11571427 at NHTSA ↗

Exterior Lighting
7423.5%
ODI 10239711 · 12,000 mi

WHILE DRIVING AT NIGHT. 40 MPH THE HEADLIGHTS WHILE ON LOW BEAM WENT OUT. NO PARKING LIGHTS, NO LOW BEAMS. UPON GETTING TO THE SIDE OF THE ROAD WE DISCOVERED THAT THE HIGH-BEAMS STILL WORKED. THE FIRST TIME A 12,000 MILES IT NEVER DID IT AGAIN UNTIL LAST NIGHT AT 48,000 MILES. AGAIN NO LOWS OR PARKING BUT HIGH BEAMS GOT US HOME THE NEXT MORNING ALL WAS WORKING. *TR

Look up ODI 10239711 at NHTSA ↗

14648.8%
ODI 10377021 · 70,000 mi

IT STARTED WHEN DRIVING ALONG AND THE LOW BEAM HEADLIGHTS WOULD GO OUT, THE ONLY WAY I HAD ANY LIGHTS AT ALL IS ON HIGH BEAM, AND I WOULD CLICK BACK ON LOW BEAM AFTER I PULLED OVER AND THE LOW LIGHTS WOULD COME BACK ON. THIS HAPPENED A FEW TIMES AND NOW I HAVE NO LOW BEAM LIGHTS AT ALL ONLY HIGH BEAM. I HAVE CALLED A LOCAL DEALERSHIP THAT HAS FIXED THE CAR SEVERAL TIMES BEFORE WITH ELECTRICAL ISSUES BECAUSE THE DEALER I BOUGHT IT FROM HAS GONE OUT OF BUSINESS. AND THEY SAID IT IS NO LONGER UNDER WARRANTY AND WILL COST BE APPROXIMATELY $400-$700…

Look up ODI 10377021 at NHTSA ↗

11947.6%
ODI 10253025 · 49,000 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE INSTRUMENT PANEL INDICATORS AND HEADLIGHTS DIMMED TWICE. THE SECOND TIME THE FAILURE OCCURRED WAS WHILE DRIVING 70 MPH. WHEN THE CONTACT MOVED THE DIMMER BUTTON, THE INSTRUMENT PANEL INDICATORS ILLUMINATED AGAIN, BUT THE HIGH BEAM HEADLIGHTS ILLUMINATED INSTEAD OF THE NORMAL BEAMS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY FOUND NO FAILURES; HOWEVER, THEY REPLACED A PART. THE CONTACT WAS UNSURE OF WHICH PART WAS REPLACED; HOWEVER, IT DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE W…

Look up ODI 10253025 at NHTSA ↗

5823.2%
ODI 10465183 · 70,000 mi

HEADLIGHTS WENT OFF WHILE DRIVING 60 MPH IN THE DARK AND NO NEARBY LIGHT SOURCES WERE PRESENT. TURNED HEADLIGHT CONTROL TO MANUAL AND STILL NO HEADLIGHTS. STOPPED VEHICLE AND EVERYTHING BUT THE HEADLIGHTS WERE STILL WORKING. TURNED OFF THE AIR CONDITIONING, THE FAN, THE RADIO, AND STILL NO HEADLIGHTS. TURNED CAR OFF AND BACK ON, STILL NO HEADLIGHTS. TURNED CAR OFF AGAIN AND WAITED 5 MINUTES AND RESTARTED CAR AND HEADLIGHTS CAME ON. THIS HAS HAPPENED 2 TIMES NOW, 3 MONTHS APART. DEALERSHIP DENIED ANY KNOWLEDGE OF THIS PROBLEM THE 1ST TIME I TALK…

Look up ODI 10465183 at NHTSA ↗

4542.5%
ODI 10525869 · 68,173 mi

I HAVE ONLY HAD THIS CAR 5 MONTHS AND I BOUGHT IT AT 55K MILES. WHILE DRIVING ON THE HIGHWAY AT ABOUT 11:00PM ON A RAINY NIGHT I WAS STOPPED BY A STATE TROOPER WHO SAID MY HEADLIGHTS SHUT OFF WHILE DRIVING. THE GOOD PART IS- THE TROOPER ACTUALLY SAW MY HEADLIGHTS WERE ORIGINALLY ON BUT HE STATED THAT AS I APPROACHED HIM "THEY JUST WENT OFF". HE PULLED ME OVER JUST TO MAKE SURE I WAS OK, BUT HE SAID THIS IS A SAFETY ISSUE AND I COULD CAUSE A COLLISION WHILE DRIVING WITHOUT HEADLIGHTS. FUNNY THING IS, THE HIGH BEAM LIGHTS WORKED JUST FINE, BUT …

Look up ODI 10525869 at NHTSA ↗

84.2%
ODI 10427767 · 2,800 mi

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT WAS DRIVING 45 MPH WHEN THE EXTERIOR AND INTERIOR LIGHTS ILLUMINATED ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,800 AND THE CURRENT MILEAGE IS 8,250. UPDATED 12/16/11*LJ UPDATED 12/22/11

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10.6%
ODI 10837107 · 60,000 mi

CLIMATE CONTROL SYSTEM. ON THREE OCCASIONS THE CLIMATE CONTROL SYSTEM HAS SWITCHED TO HEAT AND HIGH FAN, LOCKING THE DRIVER OUT OF THE CONTROLS AND CAUSING THE PASSENGER COMPARTMENT TO BECOME EXTREMELY HOT AND UNCOMFORTABLE. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD ON ONE OCCASION, TURN THE ENGINE OFF AND LET THE CAR SIT FOR A FEW MINUTES BEFORE RESTARTING THE CAR. THE SYSTEM RETURNED TO NORMAL. ON TWO OF THE THREE OCCASIONS, THE CAR WAS IN MOTION. ON ONE OCCASION IT HAPPENED IN THE GARAGE. DASH LIGHTS - WHILE DRIVING AT NIGHT, ALL …

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31.5%
ODI 10965877 · 80,000 mi

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT BULBS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED RANDOMLY EVERY SIX MONTHS. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000.

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10.8%
ODI 11252093 · 65,000 mi

RADIO AND DASH COMPONENTS CUT OUT AND GO BLACK. THEN WHEN THEY COME.BACK ON A SERVICE BATTERY MESSAGE COMES ON THE DISPLAY BUT GOES AWAY WITHING A SECOND OR TWO. AND THE POWER STEERING WILL STOP WHILE ALL THIS IS HAPPENING IF TURNING

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46.3%
ODI 10681953 · 16,000 mi

DIC SAID RIGHT FRONT HEADLIGHT OUT,TOOK TO DEALER,SAID BALLAST BURNED UP INSIDE HEADLIGHT ASSEMBLY PUT ON ORDER, WAITING FOR REPAIR AT THIS TIME. *JS

Look up ODI 10681953 at NHTSA ↗

12.3%
ODI 11342657

WHILE DRIVING HOME ON A CITY STREET WE NOTICED THAT BOTH LOW AND HIGH BEAM LIGHTS WERE NOT WORKING.

Look up ODI 11342657 at NHTSA ↗

12.1%
ODI 11244409 · 40,000 mi

LOTS OF CONDENSATION IN RIGHT HEADLIGHT

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
278.6%
ODI 10158266 · 94 mi

DT*: THE CONTACT STATED THE HORN ON THE RIGHT SIDE OF THE STEERING WHEEL WILL NOT SOUND . THE VEHICLE HAS BEEN INSPECTED BY THE DEALERSHIP ON FOUR SEPARATE OCCASIONS. THE DEALER REPLACED THE AIR BAG TWICE AND WAS UNABLE TO CORRECT THE PROBLEM. THE MANUFACTURER WAS ALERTED AND OFFERED TO EXTEND THE WARRANTY CONCERNING THE AIR BAG AND THE HORN. THE CONTACT EXPRESSED THIS IS A SAFETY ISSUE AND THE OFFER IS UNSATISFACTORY.

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289.4%
ODI 10297820 · 50,000 mi

AIR BAG WILL SOMETIMES REGISTER WHEN MY CHILDREN ARE IN THE FRONT SEAT AND SOMETIMES IT DOES NOT. IT IS SUPPOSE TO AUTOMATICALLY DETECT THEIR WEIGHT AND COME ON OR NOT DEPENDING ON HOW MUCH THEY WEIGH. THE FACT THAT IT REGISTERS SOMETIMES AND DOES NOT AT OTHERS HAS ME CONCERNED. I SAW A RECALL ON THIS MODEL AND WAS WONDERING IF MY CAR IS AFFECTED IN THE RECALL. IT IS A 2006 BUICK LACROSSE. *TR

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156.0%
ODI 10347413 · 45,555 mi

2007 BUICK LA CROSSE, 45, 544 MILES. INTERMITTENT OPERATION AND FAILURE OF AIR BAG PASSIVE RESTRAINT SYSTEM INDICATOR SYSTEM AND INDICATOR LIGHTS. INITIALLY, PASSENGER SEAT LIGHT AND FAILURE LIGHT WORK INTERMITTENTLY INDICATING EITHER SYSTEM FAILURE OR TROUBLE AND OR PROBLEM WHEN PASSENGER SEAT IS OCCUPIED OR VACANT. BOTH DASH INDICATOR LIGHTS WILL CYCLE ON AND OFF FOR OCCUPIED OR VACANT PASSENGER SEAT. CURRENTLY THE DASH INDICATOR LIGHT IS STAYING LIT RED INDICATING A SYSTEM FAULT OR FAILURE. USER ACCESSIBLE CONNECTIONS AND HARNESSES VERI…

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7530.0%
ODI 10227997 · 200 mi

TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT WAS EXPERIENCING EXTREME DIFFICULTY WITH THE FRONT PASSENGER SEAT AIR BAG SYSTEM SENSOR. HE HAS A HEALTH CONDITION THAT HAS AFFECTED HIS HEIGHT AND USES A SEAT CUSHION IN THE VEHICLE. WHILE IN THE DRIVER SEAT, THE CUSHION IS FINE BUT WHEN HE RIDES IN THE PASSENGER SEAT, HE IS UNABLE TO USE THE CUSHION BECAUSE IT SETS OFF THE SENSOR AND DEACTIVATES THE AIR BAG. THIS IS A SAFETY CONCERN BECAUSE HE IS UNABLE TO RIDE IN THE PASSENGER SIDE OF HIS VEHICLE WITH A WORKING AIR BAG. THE MANUFACT…

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2725.5%
ODI 10439609

2009 BUICK LACROSSE. CONSUMER STATES PROBLEMS WITH VEHICLE AIR BAGS. CONSUMER STATES IT WOULD SHOW AIR BAGS OFF ABOUT ONCE A WEEK OR SO FOR A SHORT TIME AND KEEPS GETTING WORSE MORE OFTEN.*TGW

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157.9%
ODI 10355255 · 7,450 mi

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED, FOLLOWED BY AN ILLUMINATION OF EVERY WARNING LIGHT ON THE INSTRUMENT PANEL. THE CONTACT SHUT OFF THE VEHICLE AND WHEN RESTARTING THE LIGHTS WERE NO LONGER ILLUMINATED. THE FAILURE OCCURRED THE FOLLOWING DAY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE VEHICLE WAS SAFE TO DRIVE YET THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT WAS …

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95.3%
ODI 10465086 · 15,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND ATTEMPTING TO TURN INTO AN INTERSECTION, ANOTHER VEHICLE JUMPED THE MEDIUM AND CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT MENTIONED THAT NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED INJURIES TO THE NECK, BACK AND LEG. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE AIR BAG SYSTEM WAS PERFORMING UP TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE WHO ADVISED THE CONTACT THAT T…

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41.9%
ODI 10852928 · 21,500 mi

DRIVER SIDE SEAT BELT BUCKLE WOULD NOT LOCK, WHICH RENDERS AIRBAGS INOPERABLE. INVOLVED MY SAFETY; I CONSIDERED EQUIPMENT DEFECT. DEALER SAID SEAT BELT KIT WAS NECESSARY TO REPAIR AND CHARGED ME $235.60.

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53.9%
ODI 10520736 · 4,900 mi

PASSENGER SENSING SYSTEM APPEARS TO BE TOO SENSITIVE. OWNERS MANUAL STATES THAT THE SYSTEM IS DESIGNED TO DETECT ADULT SIZED PASSENGERS. HOWEVER A SMALL PURSE (6LBS) IS SUFFICIENT TO ACTIVATE THE AIRBAG LIGHT ON THE CONSOLE AND RING THE CHIMES ALERTING THE DRIVER THAT THE FRONT PASSENGER IS NOT BELTED IN. TESTED WITH 8 Y/O DAUGHTER (43LBS) WITH SAME RESULT. DEALER HAS EXAMINED THE SYSTEM AND FOUND IT TO BE PERFORMING AS DESIGNED. BUICK CUSTOMER SERVICE RETURNED MY PHONE CALL AND STATED THAT BASED ON THE MALFUNCTION AND THE VERBIAGE IN BUL…

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812.7%
ODI 10746634 · 39,830 mi

ON THE WAY HOME FROM A CELEBRATION IN OUR TOWN, I HIT A DEER. I IMMEDIATELY HEARD A LOUD COUPLE OF BANGS, NOT JUST FROM THE IMPACT AND SMOKE WAS COMING OUT FROM THE STEERING COLUMN AND GLOVEBOX. ONSTAR CALLED IMMEDIATELY AND SAID THAT MY AIRBAGS HAD DEPLOYED AND THEY ASKED IF I NEEDED HELP. THE CONCERN IS THAT THE AIRBAGS FIRED BUT DID NOT DEPLOY.

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715.9%
ODI 10780211 · 15,495 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE ATTEMPTING TO PARK, THE VEHICLE INDEPENDENTLY SURGED FORWARD, WENT OVER A RAILROAD CROSS TIE, AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 01/21/16*LJ *JS

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612.5%
ODI 10916565 · 11,500 mi

TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. THE CONTACT WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 16V651000 (AIR BAGS). THE FAILURE MILEAGE WAS 11,500.

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25.9%
ODI 11467521

the airbag lite has been coming on for the last year saying it needs to be serviced. I have had it to the buick dealer for 4 times this last year and they still can not of will not fix it.The airbag lite comes on when we turn the steering wheel to the left.The last time I had it in was March of this year.When we left with the car the first left hand turn I made it came on.I am tired of fooling with it.after they work on it I told them to take it for a trail drive thye did not.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Steering
4815.2%
ODI 10217092 · 14,000 mi

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE INSTRUMENT PANEL AND THE DRIVER INFORMATION CENTER ARE DIFFICULT TO READ DURING THE DAY OR EARLY MORNINGS BECAUSE THE SENSORS ARE DIM. THE DEALER REPLACED THE LIGHT CLUSTER SWITCHES AND STATED THAT THE INSTRUMENT PANEL AND INFORMATION CENTER WERE DESIGNED WITH DIM LIGHTING; THEREFORE, REPLACEMENTS WOULD NOT CORRECT THE FAILURE. THE CURRENT MILEAGE WAS 15,500 AND FAILURE MILEAGE WAS 14,000. UPDATED 02-25-08 *BF THE INTERMEDIATE SHAFT WAS REPLACED DUE TO A NOISE BEING HEARD IN THE STEERING WHIL…

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237.7%
ODI 10184797

GM 2006 BUICK LACROSSE WITH FRONT END PROBLEM**CC THE CONSUMER STATED AFTER THE MILEAGE WAS INCREASED ON THE VEHICLE, THE TIRES WORE PREMATURELY AND THE SHIMMY OR VIBRATION BECAME WORSE. THE CONSUMER STATED THE VIBRATION WAS SO SEVERE, THAT SHE ALSO SHAKES WHILE DRIVING THE VEHICLE. STEERING CONTROL HAS BECOME A SAFETY HAZARD AND THE VEHICLE WILL FLOAT ON CURVES AND ON FLAT STRAIGHT HIGHWAYS. THE TIRES HAVE BEEN REPLACED SEVERAL TIMES TO NO AVAIL. THE CONSUMER STATED A TOTAL OF 16 TIRES HAD BEEN ORDERED FOR THE VEHICLE. *JB

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218.4%
ODI 10207364 · 30 mi

BRAKES PULSATE WHEN BRAKING. CAR VIBRATES WHILE DRIVING AND ALSO HAS A DESIRE TO PULL TO RIGHT. FEELS LIKES WHEELS ARE OUT OF BALANCE ALL THE TIME. I HAVE TAKEN THE CAR IN AND HAD THE BALANCE CHECKED AND THEY SAY EVERYTHING IS FINE. THEY SAY IT IS THE MAKE OF THE TIRES AND GOODYEAR IS AWARE - THEY HAVE MADE A GOODWILL REPLACEMENT OF THE TIRES DUE TO HISTORY OF MY CAR.... THE ENGINE BLEW AT 1500 MILES!!! STILL NO BETTER. EVERY DAY I GET MY FILLINGS RATTLED LOOSE ON THE WAY TO WORK. THE PULL TO THE RIGHT WAS FIXED WHEN THE REPLACED THE STEERING …

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135.2%
ODI 10327744 · 5,859 mi

REPLACED POWER STEERING RACK AND PINION 2 TIMES,REPLACED FRAME BUSHING,REPLACED STABILIZER SHAFT LINK,REPLACED WORN FRONT SWAY BAR END LINKS,REPLACED INTERMEDIATE STEERING SHAFT,REPLACED LEFT FRONT STRUT,RETORQUED SUSPENSION BOLTS AND LUBRICATED BUSHINGS. *TR

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10.9%
ODI 10628166 · 84,000 mi

LEFT HOME FOR LOCAL RESTAURANT ABOUT 7:AM ON MAY 8. TRAVELING DOWN HWY 2 LANE, MUST HAVE DROPPED WHEEL OFF PAVEMENT AND THE CAR WENT CRAZY. I DO NOT REMEMBER WHAT HAPPENED. THE ACCIDENT REPORT SAYS VEHICLE CROSSED THE ROAD, HIT A BANK HEAD FIRST AND FLIPPED THE VEHICLE. ONE CAR ACCIDENT. AIRBAGS DID NOT DEPLOY. I WAS TAKEN BY AMBULANCE TO A HOSPITAL, THEN TRANSPORTED TO ANOTHER STATE TO A TRAUMA CENTER. MULTIPLE INJURIES. I WAS IN HOSPITAL FOR 12 DAYS AND THEN A NURSING REHAB FOR 2 WEEKS. I DID NOT KNOW THERE WAS A RECALL ON MY VEHI…

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168.5%
ODI 10315355

PURCHASED A BRAND NEW 2010 BUICK LACROSSE ON 4 DECEMBER 2009. WHILE DRIVING, NOTICED THAT STEERING WHEEL HAD A LOT OF 'PLAY' IN IT BUT THOUGHT THAT IT WAS A PART OF THE STEERING. WHILE DRIVING, KEPT HEARING A SLIGHT 'THUMPING' NOISE BUT, BECAUSE IT WAS THERE FROM THE START, I DIDN'T ASSOCIATE IT WITH ANYTHING OTHER THAN CAR NOISE. BY WEEK THREE, THE CAR'S NOISE INCREASED. BEFORE I REACHED 1000 MILES, THE CAR WAS VERY NOISY AND THERE WAS A LOUD NOISE, WHENEVER YOU WOULD MAKE A LEFT TURN. TOOK THE VEHICLE BACK TO DEALERSHIP FOR MAINTENANCE.…

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127.1%
ODI 10436826 · 2,900 mi

HAVE HAD CONTINUED PROBLEMS WITH ADJUSTABLE STEERING WHEEL LOCKING MECHANISM THE DEALER HAS ADVISED THAT IT "IS THE WAY IT IS" RETURNED MULTIPLE TIMES . I WAS TO FIND A MAJOR SERVICE REPAIR ON LINE ABOUT THE PROBLEM AND CALLED THE DEALERSHIP. IT WAS THEN SUPPOSED TO BE REPAIRED...BUT WITHIN 5 MILES OF OUR HOME ON A TWISTING ROAD THE STEERING WHEEL BECAME DISCONNECTED FROM THE LOCKING DEVISE!!!! I WAS TO LOOSE CONTROL OF THE CAR DUE TO THE WAY IT HAPPENED...WITHOUT ANY WARNING AND LOST CONTROL WENT OFF THE ROAD. I WILL NOT DRIVE THE CAR..…

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2411.7%
ODI 10535786 · 9,700 mi

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT WHEN MAKING A SHARP TURN IN EITHER DIRECTION, THE STEERING WHEEL WOULD EXHIBIT A LOUD KNOCK WITHOUT WARNING. THE CONTACT MENTIONED THAT IT WAS A SAFETY CONCERN OF HIS THAT THE STEERING WHEEL WOULD DETACH AS A RESULT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THERE WAS NO FAILURE. THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING AS IT WAS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURR…

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2418.6%
ODI 10500074 · 4,000 mi

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

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1117.5%
ODI 10816463

BOUGHT CAR NEW. ORIGINAL GOODYEAR EAGLE LS2 TIRES WITH 5 BELTED RADIAL INCLUDING 2 STEEL BELTS. 3000 MILES ON CAR. PROPER INFLATION. SPEED 40 MPH STATE ROAD DIVIDED HIGHWAY NIGHT, NOT TURNING. HEARD RUMBLING HIGH PITCH SOUNDS WHICH I FIRST THOUGHT WAS TRANSMISSION, BUT WAS ANTI SKID/ABS COMPUTER ASSISTED BRAKING. CAR PULLED SHARPLY RIGHT, INSTRUMENT PANEL SHOWED RIGHT TIRE -0- PSI. COMPLETE TIRE FAILURE SIDEWALL & SMOKING. TIRE MATERIAL WAS TOTALLY DISINTEGRATED. TOWED BY AAA. GM DEALERSHIP IS ASSESSING DAMAGE. MARKED P235/50R18 97H 0216640.

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1125.0%
ODI 10883490 · 15,000 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO CONTROL. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH, BUT THE DETAILS WERE UNKNOWN. IN ADDITION, WHILE DRIVING, THE VEHICLE VEERED INTO ANOTHER LANE INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

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1122.9%
ODI 11119634 · 11,000 mi

TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, THE VEHICLE SHOOK AND SWAYED TO THE LEFT AND RIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

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12.9%
ODI 11574940 · 123,000 mi

The contact owns a 2017 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the Steering Advance System Declined message was displayed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Campaign Number: 17V116000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 123,000.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine
61.9%
ODI 10626268

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

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82.7%
ODI 10537237 · 128,000 mi

TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE CRANK POSITIONING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

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93.6%
ODI 10610900 · 71,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE POWER STEERING BECAME DIFFICULT MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSE THAT THE ENGINE WIRE HARNESS WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 71,000. UPDATED 09/02/14*LJ UPDATED 09/17/2014 *JS

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176.8%
ODI 10542083 · 53,718 mi

I TURNED RIGHT ONTO A VERY STEEPLY GRADED RURAL ROAD. THE ROAD HAS 3 SERVICE RAMPS TO A MAJOR HIGHWAY, RT 28N. IT ALSO HAS 1 ROAD THAT ALLOWS A R/L ACCESS TO BURTON AND A CROSS TRAFFIC ACCESS TO 28N. I HAD JUST STARTED THE DESCENT DOWN BURTON WHEN I NOTICED THE CAR BEGAN TO ACCELERATE. I APPLIED THE BRAKE TWICE TO REDUCE SPEED; IT WAS NON-RESPONSIVE. THE CAR CONTINUE TO SPEED DOWN THE HILL FOR APPROXIMATELY 3/4 MILE. THE CAR BEGAN TO SLOW DOWN ABOUT 1/2 MILE BEYOND THE ACCESS ROAD TO 28 N. WHEN I TRIED TO PULL OVER TO A GRAVEL/WEED "SHOULDER" …

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54.7%
ODI 10668952 · 53,000 mi

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

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4423.3%
ODI 10463044 · 36,000 mi

TL* THE CONTACT OWNED A 2010 BUICK LACROSSE. THE CONTACT STATED THAT MOMENTS AFTER PARKING THE VEHICLE IN A GARAGE, THE FRONT END CAUGHT ON FIRE. THE CONTACT ALSO STATED THAT THE FIRE BURNED DOWN HER HOME BEFORE THE FIRE DEPARTMENT COULD EXTINGUISH IT. THERE WERE NO REPORTED INJURIES. THE VEHICLE HAD NOT BEEN INSPECTED TO DETERMINE WHAT CAUSED THE FIRE. THE FAILURE AND CURRENT MILEAGES WERE 36,000.

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3017.8%
ODI 10482287 · 8,000 mi

WHEN TURNING LEFT AT A TRAFFIC LIGHT, MY CAR LOST POWER AND I WASN'T SURE I WAS GOING TO MAKE IT AROUND THE CORNER. AFTER A FEW SECONDS MY CAR REGAINED POWER. 45 MINUTES LATER, I MADE A RIGHT TURN INTO HEAVY TRAFFIC AND THEN FELT A SUDDEN LURCH. I LOOKED IN THE REAR VIEW MIRROR AND SAW THAT MY TRUNK HAD POPPED OPEN. I MANAGED TO GET OFF THE HIGHWAY, PARKED THE CAR AND TURNED OFF THE IGNITION. I GOT OUT, CLOSED THE TRUNK, GOT BACK IN THE CAR, AND FASTENED MY SEATBELT. BEFORE I COULD CLOSE THE DOOR, THE TRUNK POPPED OPEN AGAIN. THIS OCCURR…

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4622.3%
ODI 10459447

2012 BUICK LACROSSE. CONSUMER STATES MECHANICAL BREAKDOWN *TGW THE CONSUMER STATED WHILE DRIVING, HE COULD SMELL A BURNING ODOR AND A VERY LOW KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CONSUMER WAS INFORMED THERE WAS NO OIL ON THE DIP STICK, THE REAR MAIN SEAL WAS LEAKING AND THERE WAS OIL LEAKING BETWEEN THE ENGINE AND TRANSMISSION. THE CONSUMER ALSO STATED A WARNING LIGHT NEVER APPEARED ON THE DASHBOARD TO WARN HIM OF A PROBLEM. *JB

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3023.3%
ODI 10537519 · 9,000 mi

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 9,000. ..UPDATE 04-10-14 *BF

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46.3%
ODI 10764499 · 5,600 mi

WAS DRIVING THE VEHICLE AT A FAIRLY LOWER SPEED. (35 MPH). WAS UTILIZING THE CRUISE CONTROL, MOVED MY RIGHT LEG, AND DUE TO THE POSITIONING OF THE IGNITION, MY LEG BUMPED THE KEYS SLIGHTLY, WHICH CAUSED THE KEY TO TURN INTO THE POSITION WHERE THE VEHICLE WAS NO LONGER RUNNING. UPON NOTICING THAT THE ENGINE HAD STOPPED RUNNING, WAS STILL SUCCESSFULLY ABLE TO PLACE THE CAR INTO NEUTRAL AND RESTART THE VEHICLE WITHOUT CAUSING AN ACCIDENT- HOWEVER, HAD I BEEN DRIVING AT A HIGHER RATE OF SPEED, THIS COULD HAVE BEEN CATASTROPHIC.

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12.3%
ODI 11395038 · 76,000 mi

WOULD NOT START AT ALL, ONCE WE GOT IT STARTED AND HEADED DOWN THE ROAD, THE CAR SHUT OFF WHILE DRIVING. VERY DANGEROUS.

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36.3%
ODI 11242729 · 30,000 mi

TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT ATTEMPTED TO SHIFT INTO DRIVE, BUT THE VEHICLE FAILED TO MOVE FORWARD. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO MOVE FORWARD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE CHECK ENGINE WRENCH, TRACTION CONTROL, AND STABILITRAK. IN ADDITION, THE SPEEDOMETER AND TEMPERATURE INDICATORS WOULD GO TO ZERO. ALSO, WHEN DRIVING 50 MPH, THE RPMS WOULD GO UP AND DOWN. THE CONTACT STATED THAT THE VEHICLE WAS TA…

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514.7%
ODI 10928434 · 12 mi

ON NOVEMBER 19, 2016, I PURCHASED THE 2017 BUICK LACROSSE PREMIUM AWD. ON THAT SAME DAY, WHILE I WAS DRIVING ON THE HIGHWAY THE OVERHEATED ENGINE LIGHT CAME ON, BEEPING SOUND, OIL LIGHT CAME ON, SHORTLY VEHICLE INDICATED IMMEDIATELY TO STOP, WHICH I DID, STRANDED ON THE HIGHWAY IN EN ROUTE TO DEALERSHIP. I HAD JUST LEFT THE DEALERSHIP APPROXIMATELY FIVE MINUTES AGO AFTER I PURCHASED THE VEHICLE. THE VEHICLE WAS TOWED TO DEALERSHIP. SIMULTANEOUSLY AT 4:48 P.M. EST, ONSTAR SENT NOTIFICATION VIA EMAIL STATING, "A CRITICAL ISSUE WITH THE ENGINE AND…

Look up ODI 10928434 at NHTSA ↗

433.3%
ODI 11160527 · 200 mi

IF STOPPED UPHILL AND THE AUTO STOP ACTIVATES, WHEN YOU RELEASE THE BRAKE THE CAR CAN ROLL BACK, AND THE WAY PEOPLE STOP ON TOP OF YOU THESE DAYS YOUR CAR CAN ROLL BACK INTO THEM AND YOU HAVE TO REPAIR THEIR CAR. PLUS IT ACTUALLY TAKES MORE GAS THAN MY V8 2016 GMC SIERRA THAT DOESN'T STOP WHEN TRAVELING FROM MY FUELING LOCATION TO MY HOME, PER THE CARS OWN COMPUTER SYSTEM

Look up ODI 11160527 at NHTSA ↗

350.0%
ODI 11361466 · 200 mi

OCCASIONALLY THERE IS A LOUD SOUND IN THE CABIN OF WATER SLOSHING BACK AND FOURTH UNDER THE DASHBOARD. SOME DAYS IT WILL HAPPEN WHEN THE ENGINE STARTS. OTHER TIMES, IT IS AFTER DRIVING SEVERAL MILES. SOMETIMES IT HAPPENS A FEW DAYS IN A ROW. OTHER TIMES IT WILL GO A WEEK WITH NO NOISE. THE GM MECHANIC VERIFIED THAT THE COOLANT LEVEL IS FINE. IT HAPPENS WHEN THE CAR IS STATIONARY OR MOVING. I HAVE NOT HEARD IT AT HIGH SPEEDS.

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Suspension
113.5%
ODI 10117664 · 35,000 mi

WHILE DRIVING AT ANY SPEED STEERING WHEELJERKED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Look up ODI 10117664 at NHTSA ↗

93.0%
ODI 10184797

GM 2006 BUICK LACROSSE WITH FRONT END PROBLEM**CC THE CONSUMER STATED AFTER THE MILEAGE WAS INCREASED ON THE VEHICLE, THE TIRES WORE PREMATURELY AND THE SHIMMY OR VIBRATION BECAME WORSE. THE CONSUMER STATED THE VIBRATION WAS SO SEVERE, THAT SHE ALSO SHAKES WHILE DRIVING THE VEHICLE. STEERING CONTROL HAS BECOME A SAFETY HAZARD AND THE VEHICLE WILL FLOAT ON CURVES AND ON FLAT STRAIGHT HIGHWAYS. THE TIRES HAVE BEEN REPLACED SEVERAL TIMES TO NO AVAIL. THE CONSUMER STATED A TOTAL OF 16 TIRES HAD BEEN ORDERED FOR THE VEHICLE. *JB

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62.4%
ODI 10214535 · 108 mi

I OWN A 2007 BUICK LACROSSE CXL. IT HAS HAD A VIBRATION IN IT SINCE IT WAS DELIVERED. I DROVE IT UNTIL IT HAD 2,300 MILES ON IT TO SEE IF THE TIRES WOULD EVEN OUT, BUT THEY DID NOT, SO I TOOK THE CAR IN AND THE DEALER BALANCED THE WHEELS . THE VIBRATION WAS LESSENED, BUT STILL THERE. I ADDED AIR TO ALL THE TIRES TO A PRESSURE OF 30PSI COLD AND THIS HELPED BUT DID NOT ELIMINATE THE VIBRATION WHICH SEEMS TO BE IN THE REAR TIRES. I PUT MY CONCERNS ON THE DEALER PERFORMANCE FORM AND WAS CONTACTED BY A BUICK REPRESENTATIVE WHO ASSIGNED ME A CONFIR…

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31.2%
ODI 10327744 · 5,859 mi

REPLACED POWER STEERING RACK AND PINION 2 TIMES,REPLACED FRAME BUSHING,REPLACED STABILIZER SHAFT LINK,REPLACED WORN FRONT SWAY BAR END LINKS,REPLACED INTERMEDIATE STEERING SHAFT,REPLACED LEFT FRONT STRUT,RETORQUED SUSPENSION BOLTS AND LUBRICATED BUSHINGS. *TR

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00.0%

No examples available for this selection.

147.4%
ODI 10415523 · 1,600 mi

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE SERVICE SUSPENSION SOON LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE BECAUSE THE LIGHT WAS NO LONGER ILLUMINATING. THE SPEED SENSORS FOR THE WHEELS WERE REPLACED, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 1,600. THE VIN WAS UNAVAILABLE.

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2514.8%
ODI 10415526 · 400 mi

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE SERVICE SUSPENSION LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS NOT DIAGNOSED, BUT THE CONTACT WAS ALLOWED TO TRADE THE VEHICLE IN. THE FAILURE MILEAGE WAS 400. THE VIN WAS UNAVAILABLE.

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2914.1%
ODI 10519711 · 3,650 mi

AFTER STARTING ENGINE AND PLACING GEAR IN DRIVE, THE CAR ACCELERATED ON ITS OWN SO FAST THAT IT LEFT TIRE MARKS ON THE PAVEMENT FROM WHERE THE ACCELERATION STARTED. THE CAR PASSED THROUGH THE PARKING LOT LANE, OVER TWO CURBS, SLIGHTLY SCRAPING A SMALL POST IN THE PARKING LOT CAUSING THE DAMAGE TO THE RIGHT SIDE OF THE CAR. AFTER TRYING TO STOP THE CAR BY APPLYING THE BRAKES AND SHIFTING TO NEUTRAL AND THE CAR RUNNING OVER TWO CURBS AND STEERED INTO BALES OF HAY WHICH HELPED BRING THE CAR TO A STOP, SHUT THE ENGINE OFF AND GOT OUT OF THE CAR…

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2720.9%
ODI 10505647 · 3,020 mi

ON SATURDAY, APRIL 7,2013 MY WIFE PULLED INTO A PARKING SPACE AT A CONDO IN MARCO IS.FL. SHE WAS DRIVING OUR 2013 BUICK LACROSSE. KNOWING THAT THE LACROSSE HAS A LOW FRONT END,SHE SLOWS DOWN TO A CRAWL TO AVOID DRAGGING THE FRONT END ON THE PARKING LOT BLOCKS. SHE IS FAMILIAR WITH THIS PARKING LOT AS MY DAUGHTER LIVES THERE AND SHE HAS PARKED THERE OFTEN. THIS TIME UPON APPLYING THE BRAKES THE CAR DID NOT STOP,WENT OVER THE PARKING BLOCKS AND SEVERELY DAMAGED THE CAR.THE LACROSSE HAS BEEN CITED FOR A BRAKING PROBLEM BY THE NHTSA AND ISSUED A RE…

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23.2%
ODI 11282722 · 27,000 mi

PURGE VALVE SHUTTING OFF VEHICLE..DEALERSHIP CLAIM THEY REPLACE ROTORS BUT LIED..I HAVE REPLACE ON BOTH SIDE TURNING SIGNAL MIRROR 4XS..BACK LIGHTS ARE ALWAYS GETTING WATER IN THEM SEAL KEEP BREAKING.

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00.0%

No examples available for this selection.

12.1%
ODI 11119634 · 11,000 mi

TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, THE VEHICLE SHOOK AND SWAYED TO THE LEFT AND RIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

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411.8%
ODI 11452579 · 15,000 mi

The contact owns a 2017 Buick Lacrosse. The contact stated that while driving at 20 MPH and making a left turn, there was an abnormal noise coming from the front passenger side of the vehicle. The contact mentioned the failure was related to the bushings. The vehicle was taken to an independent mechanic and then to a dealer where it was informed that the part to repair the vehicle was no longer in production. The vehicle was not repaired. Themnaufactuer was notified of the failure. The failure mileage was 15,000

Look up ODI 11452579 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train
123.8%
ODI 10159466

CONSUMER COMPLAINT CONCERNING 2005 LACROSSE WOULD NOT ACCELERATE. *TS *JB

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51.7%
ODI 10261139 · 72,000 mi

ON MY 2006 BUICK LACROSSE, AT ABOUT 48K MILES THERE WAS A LOUD CLICKING NOISE FROM UNDER THE HOOD.....LUCKILY I WAS STILL UNDER WARRANTY BECAUSE IT WAS A CRACKED FLYWHEEL (FLEX PLATE)......I GO ON MY HAPPY WAY AND ABOUT 10 MONTHS LATER I HAVE THE SAME PROBLEM....AND SINCE I AM OVER THE MILEAGE PORTION OF THE PART WARRANTY, GM REFUSED TO COVER IT 100%......OK, I REALIZE ITS TECHNICALLY OUT OF WARRANTY, BUT THERE IS NOTHING THAT I CAN DO TO THAT CAR TO CAUSE THE FLYWHEEL TO CRACK...SOMETHING IS MAKING THIS HAPPEN AND GM REFUSES TO REFUND ME. I S…

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93.6%
ODI 10564207 · 62,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT SHE EXITED THE VEHICLE AND LEFT THE ENGINE POWERED ON WHEN THE VEHICLE ROLLED AWAY AND CRASHED INTO A GARAGE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE. *TR

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52.0%
ODI 10609063 · 60,000 mi

FOR THE THIRD TIME, THIS VEHICLE HAS DIED AT A STANDSTILL FOR NO APPARENT REASON. IT WILL BE PERFORMING WELL UNTIL PARKED. AFTER A SPAN OF TIME, IT WILL NOT RESTART. WHEN THE KEY IS INSERTED INTO THE IGNITION, THE MOTOR WILL NOT CATCH OR TURN OVER, THE KEY WILL FREEZE OR LOCK IN THE IGNITION IN THE "ON" POSITION, NOTHING IN THE VEHICLE CAN BE OPERATED - GEAR SHIFT, RADIO/PLAYER, DOOR LOCKS, TRUNK LID, ETC., ETC. ETC. THE CAR IS COMPLETELY SEIZED UP. INSPECTION WILL DISCLOSE THAT BATTERY, INCLUDING BRAND NEW BATTERY, IS DEAD ( NO VOLTAGE WHATSO…

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32.8%
ODI 10626526

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT IT WAS DIFFICULT TO SHIFT THE VEHICLE FROM PARK INTO REVERSE. THE GEAR SHIFTER RESPONDED AS IF IT WOULD BREAK WHEN ATTEMPTING TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

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157.9%
ODI 10352889 · 26,420 mi

DRIVING ON EXPRESSWAY @ 60 MPH. CAR ENGINE, RADIO, WORKING, SUDDENLY NO TRANSMISSION. PULLED TO SHOULDER, TOWED TO BUICK DEALER. ALTHOUGH NOTHING FOUND WAS TOLD TO WAIT 10 MINUTES AND RESTART IF THIS HAPPENS AGAIN. WAS ALSO TOLD THIS HAPPENED TO ONE OTHER PERSON LOCALLY. *TR

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1810.7%
ODI 10418208 · 9,142 mi

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE WITH THE ENGINE TURNED OFF, THE VEHICLE UNEXPECTEDLY REVERSED INTO THE SIDE OF THE GARAGE DOOR AND CONTINUED TO ROLL, CRASHING INTO A CURB WHICH STOPPED THE VEHICLE. THE DRIVER SIDE DOOR AND FOUR RIMS WERE DAMAGED. THE DRIVER SIDE DOOR REQUIRED REPLACEMENT AND IN ADDITION, THERE WAS A DENT ABOVE THE FRONT PASSENGER SIDE BUMPER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO THE POWER TRA…

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2311.2%
ODI 10465699 · 100 mi

I PARKED THE VEHICLE IN PARKING BAY AT A GAS STATION AND WENT INSIDE. I WAS IN THERE APPROXIMATELY 3 MINUTES AND A GENTLEMAN GAME INTO THE BUILDING AND ASKED DID ANYONE IN THERE OWN A BUICK LACROSSE. I SAID IT WAS MINE, HE TOLD ME IT HAD ROLLED OUT OF THE PARKING BAY TOWARDS HIS MERCEDES, HE HAD STOPPED MY VEHICLE. I SUBSEQUENTLY FOUND I HAD TURNED THE ENGINE OFF WHILE THE VEHICLE WAS IN DRIVE SO THERE WAS NO BRAKING EFFECT. WHERE I HAD PARKED THE PAVEMENT WAS A VERY GENTLE SLOPE SO I DID NOT NOTICE ANY MOVEMENT OF THE VEHICLE WHEN I ALIGHTE…

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118.5%
ODI 10536414 · 1,206 mi

THE PROBLEM HAS OCCURRED THREE TIMES. WHILE DRIVING ON THE HIGHWAY AT 45 TO 50 MPH THE CAR SUDDENLY DOWNSHIFTS CAUSING THE MOTOR TO ACCELERATE WHILE THE VEHICLE SLOWS DOWN AND WHEN THE ACCELERATOR IS COMPLETELY RELEASED THE SPEED IS QUICKLY REDUCED LIKE THE BRAKE IS BEING APPLIED...TO MAINTAIN A SPEED OF 25 TO 30 MPH THE MOTOR RPM HAS TO BE IN THE 3500 RANGE. THIS CONDITION REMAINS UNTIL THE VEHICLE IS STOPPED AND THEN IT RETURNS BACK TO NORMAL OPERATIONS. THIS VEHICLE WAS RETURNED TO THE DEALER FOR CORRECTION BUT THEY SPENT TWO DAYS AND …

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46.3%
ODI 10605005

CAR ROLLED AWAY,AND THE BACK OF CAR(TRUNK,LIGHTS) WERE SMASHED. *TR

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24.5%
ODI 11597441 · 100,000 mi

The contact owns a 2015 Buick LaCrosse. The contact stated that while stationary at a stop light and attempting to depress the accelerator pedal, the vehicle hesitated while responding. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. The VIN was not available.

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612.5%
ODI 10930364 · 40,000 mi

WHILE DRIVING AT HIGHWAY SPEEDS (65+ MPH) THE INFORMATION CENTER WILL DISPLAY 'REDUCED ENGINE POWER' AND CAR WILL DOWN SHIFT AND ONLY REACH 45 MPH. CAUSING CLOSE TO REAR-END CRASH. YOU HAVE TO LEAVE THE HIGHWAY TRAFFIC IMMEDIATELY AND TURN OFF ENGINE. RE-START ENGINE AND CONTINUE DRIVING. IT HAS HAPPENED TWICE NOW. SEEMS LIKE A SOFTWARE PROBLEM. *TR

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823.5%
ODI 10928434 · 12 mi

ON NOVEMBER 19, 2016, I PURCHASED THE 2017 BUICK LACROSSE PREMIUM AWD. ON THAT SAME DAY, WHILE I WAS DRIVING ON THE HIGHWAY THE OVERHEATED ENGINE LIGHT CAME ON, BEEPING SOUND, OIL LIGHT CAME ON, SHORTLY VEHICLE INDICATED IMMEDIATELY TO STOP, WHICH I DID, STRANDED ON THE HIGHWAY IN EN ROUTE TO DEALERSHIP. I HAD JUST LEFT THE DEALERSHIP APPROXIMATELY FIVE MINUTES AGO AFTER I PURCHASED THE VEHICLE. THE VEHICLE WAS TOWED TO DEALERSHIP. SIMULTANEOUSLY AT 4:48 P.M. EST, ONSTAR SENT NOTIFICATION VIA EMAIL STATING, "A CRITICAL ISSUE WITH THE ENGINE AND…

Look up ODI 10928434 at NHTSA ↗

325.0%
ODI 11523910

I have brought my 2018 Buick Lacrosse to two different Buick dealerships who say that even though a special instruction letter was recognized and a recall was observed, because my check light went out and the codes on the car where cleared, they will not fix either recall. On three different occasions, the car slowed down to a crawl speed, the check engine light went on and the brakes applied themselves. Also across the dash was displayed 'service transmission'. I thought it was the accelerator pedal position sensor, but it may be a transmissio…

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00.0%

No examples available for this selection.

Service Brakes
134.1%
ODI 10609793 · 64,000 mi

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED AND THERE WAS AN ABNORMAL SOUND WHEN THE BRAKES WERE DEPRESSED. THE CONTACT ALSO STATED THAT SHE HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE WOULD COME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATE THE FAILURE HOWEVER, THE MECHANIC REPLACED THE TWO FRONT WHEEL BEARING SENSORS ON THE FRONT AND THE BACK FOR A TOTAL OF SIX TIMES. THE REMEDY REPAIR FAILED AND THE ABS LIGHT WAS STILL ILLUMINATED. THE MA…

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72.3%
ODI 10475372 · 25,000 mi

I HAVE HAD PROBLEMS WITH MY ABS AND TRACTION CONTROL,I CONTACTED GM ON THE MATTER AND THEY TOLD ME THEY DONT COVER THE BRAKING SYSTEM,I DO CONSIDER THIS TO BE A SAFETY HASSERD,AS MY BRAKE PEDAL JUMPS WHEN I APPLY THE BRAKES,ID LIKE TO GET SATISFACTION ON THIS ISSUE. *TR

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72.8%
ODI 10641591

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 55 MPH, THE CONTACT HEARD AN UNUSUAL SOUND WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE SHOOK VIOLENTLY AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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104.0%
ODI 10477143 · 20,000 mi

TL* THE CONTACT OWNS 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE THE BRAKES WERE DEPRESSED THE VEHICLE MADE A LOUD FRICTION SOUND AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE FRONT BRAKE HUB SPEED SENSOR, THE WIRING HARNESS AND THE PASSENGER AIR BAG WIRING CONNECTOR TERMINAL WERE DEFECTIVE AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT MENTIONED THAT THE DRIVER SIDE SUN VISOR WAS DEFECTIVE AND CAUSED A BLINDING SPOT. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 20,500. UP…

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32.8%
ODI 10496685 · 44,000 mi

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS ENGAGED AND AN UNUSUAL NOISE EMITTED CONTINUOUSLY. IN ADDITION, THE AUTOMATIC DEFROSTER DID NOT FUNCTION ON THE FIRST ATTEMPT UPON ACTIVATION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

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157.9%
ODI 10501101 · 49,000 mi

WHILE DRIVING SEVERAL TIMES THE ELECTRONIC STABILITRAK CONTROL SYSTEM ENGAGE UNEXPECTEDLY - WHILE DRIVING AT DIFFERENT SPEEDS THE BRAKES ENGAGED, THE ENGINE SOUNDED DIFFERENT AND TRAFFIC BEHIND ME HAD TO QUICKLY BRAKE, PRIOR TO THESE INCIDENTS THE SERVICE STABILITRAK - SO I TOOK IT TO THE DEALER AND THEY SAID THEY COULDN'T FIND ANYTHING GAVE IT BACK TO ME AND HOUR LATER IT OCCURRED AGAIN RETURNED IT TO DEALER AGAIN GAVE BACK TO ME TOOK IT TO ANOTHER DEALER - IT'S IN THE SHOP NOW SINCE 2/28/13 AND I HAVE RENTAL THANKS. *TR

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1710.1%
ODI 10461254 · 5,334 mi

WHILE DRIVING VEHICLE, VEHICLE ELECTRONICS WENT INOPT WHILE CRUISING DOWN HIGHWAY AT 60 MPH. SPEEDOMETER, INSTRUMENT CLUSTER, TURN SIGNALS, NAVIGATION AND RADIO WERE ALL INOPT. *TR

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167.8%
ODI 10511084 · 100 mi

UN SMOOTH SHIFTING AROUND 30 MPH ,CAUSING THE CAR TO JERK OR BRAKE FEELS LIKE THE ASSIST IS NOT SENSING ,CAUSING THE HAD TO DEALERSHIP NOTHING THEY CAN DO ALL CHECK OUT BUT THE PROBLEM IS STILL THERE. *TR

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43.1%
ODI 11014712 · 42,460 mi

WHEN IN A COASTING MODE(NO ACCELERATOR USE) CAR WILL APPLY BRAKING ALL ON ITS OWN AND WILL NOT RELEASE BRAKING TILL CAR COMES TO A FULL STOP. NO OBJECTS OR CARS ARE ANYWHERE IN FRONT OF THE CAR WHEN THIS HAPPENS. HAS HAPPENED TWICE WHILE GOING AROUND MEDIUM RADIUS CURVES IN THE ROAD. VERY DANGEROUS TO US AND THE OTHER CARS BEHIND US BECAUSE WE GET NO INDICATION THIS IS GOING TO HAPPEN. THIS HAS HAPPENED A COUPLE OF TIMES. THE LAST TIME IS INDICATED BELOW.

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69.5%
ODI 11022482 · 18,000 mi

PASSED MULTIINSPECTION TRANSMISSION DOES NOT NOT SHIFT FROM TOURING TO SPORT MODE UNDER POWER ALSO GEARSHIFT FEELS ELASTIC LIKE A RUBBER BAND. IN MANUAL MODE PULLS WITH GEAR CHANGE ON ITS OWN VIN NUMBER DOESN'T PULL SPECIFIC INFORMATION ON VEHICLE TRIM LEATHER/CSX/PREMIUM/BASE/HL HID OR HALOGEN 9012 CURRENT BULBS NO GOG LAMPS

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49.1%
ODI 11073578 · 14,500 mi

POWER STEERING SERVICE SOON WARNING COMES ON AND POWER STEERING IS LOST. GENERAL MOTORS HAS BEEN NOTIFIED AND DEALER HAS RESET COMPUTER. CONTINUES TO FAIL. EXTREMELY DIFFICULT TO STEER WHEN THIS HAPPENS. HAPPENS AT SLOW SPEEDS ON CITY STREETS AND WHILE TURNING.

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48.3%
ODI 11133159 · 40,000 mi

ADAPTIVE CRUISE ENGAGES ANTILOCK BRAKES IN A RANDOM MANNER EVEN WHEN NO CAR IS IN FRONT OF YOU WHEN THE VEHICLE IS IN MOTION AT A VARIETY OF DIFFERENT SPEEDS. HAS HAPPENED MULTIPLE TIMES FOR SEVERAL MONTHS.

Look up ODI 11133159 at NHTSA ↗

12.9%
ODI 11591082 · 33,000 mi

The contact owns a 2017 Buick Lacrosse. The contact stated that the rear brakes were worn three times faster than the front brakes. The check engine warning light was illuminated. The contact was concerned about the safety of the vehicle. The vehicle was taken to the dealer, where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was taken to another dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to trade the vehicle. Th…

Look up ODI 11591082 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Steering21,750–91,038 mi60,575 mi6
ODI 10883490 · 15,000 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO CONTROL. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH, BUT THE DETAILS WERE UNKNOWN. IN ADDITION, WHILE DRIVING, THE VEHICLE VEERED INTO ANOTHER LANE INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

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ODI 10935449 · 8,000 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 5 MPH, THE WARNING CHIME SUDDENLY ACTIVATED AND THE POWER STEERING MALFUNCTIONED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,000. UPDATED 01/25/2017*CT UPDATED 02/15/17.*JB

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ODI 11101373 · 42,000 mi

WHILE DRIVING AROUND 65 MPH ON A HIGHWAY. THE BATTERY LIGHT WENT ON. THEN SUDDENLY THE POWER STEERING AND BRAKES DIED. IT WAS VERY SCARY. A HUGH SAFETY ISSUE, THIS VERY EASILY COULD HAVE LEAD TO A SERIOUS ACCIDENT, CRASH OR DEATH. THE STEERING WAS VERY DIFFICULT TO TURN AND THE BRAKES HARD TO PUSH DOWN. BUT THE CAR WAS STILL RUNNING AND LUCKILY I WAS CLOSE TO A EXIT. I PULLED OFF THE HIGHWAY AND STOPPED IN STORE PARKING LOT. IT WOULD NOT START AFTER GETTING THERE. I HAD TO HAVE IT TAKEN TO A BUICK DEALERSHIP. IT WAS ALSO SHOWING A AI…

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Electrical System3,095–28,000 mi7,000 mi7
ODI 10860891 · 2,500 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. AFTER THE CONTACT PRESSED THE START/STOP BUTTON, THE VEHICLE WOULD NOT SHUT OFF. ALSO, WHILE REDUCING SPEED TO STOP THE VEHICLE, IT SUDDENLY SHUT OFF AND COULD NOT BE RESTARTED. ON A SEPARATE OCCASION, AFTER SHUTTING THE ENGINE OFF, THE VEHICLE ERRONEOUSLY RESTARTED WITHOUT THE START/STOP BUTTON BEING PRESSED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,500. UPDATED 05/26/16*LJ THE CONSUMER STATED…

Look up ODI 10860891 at NHTSA ↗

ODI 10891813 · 3,690 mi

TAKATA RECALL, THE ENGINE STALLED WHILE DRIVING THE CAR ESPECIALLY DURING TURNS. THE CAR CONTINUED TO HESITATE TO STALL IN TRAFFIC. THE CAR VIBRATED NEARBY THE STEERING COLUMN WHILE DRIVING IN TRAFFIC. THE CAR FLOOR APPEARED TO CAVE IN ON THE LEFT SIDE ON THE DRIVER'S SIDE. THE HEATER FAILED TO BLOW OUT HOT AIR. THE TELEPHONE CALLS WERE DISTORTED AS EVIDENCED BY BEING UNABLE TO HEAR THE CALLER.

Look up ODI 10891813 at NHTSA ↗

ODI 10920478 · 50 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, "DON'T TAKE YOUR EYES OFF THE ROAD " BEGAN TO FLASH ON THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS INFORMED THAT THE MESSAGE WAS ONLY SUPPOSED TO DISPLAY DURING VEHICLE START UP. IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50. ...UPDATED 12/28/16 *BF UPDATED 01/03/17.*JB

Look up ODI 10920478 at NHTSA ↗

Air Bags15,000–25,000 mi15,495 mi5
ODI 10780211 · 15,495 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE ATTEMPTING TO PARK, THE VEHICLE INDEPENDENTLY SURGED FORWARD, WENT OVER A RAILROAD CROSS TIE, AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 01/21/16*LJ *JS

Look up ODI 10780211 at NHTSA ↗

ODI 10891813 · 3,690 mi

TAKATA RECALL, THE ENGINE STALLED WHILE DRIVING THE CAR ESPECIALLY DURING TURNS. THE CAR CONTINUED TO HESITATE TO STALL IN TRAFFIC. THE CAR VIBRATED NEARBY THE STEERING COLUMN WHILE DRIVING IN TRAFFIC. THE CAR FLOOR APPEARED TO CAVE IN ON THE LEFT SIDE ON THE DRIVER'S SIDE. THE HEATER FAILED TO BLOW OUT HOT AIR. THE TELEPHONE CALLS WERE DISTORTED AS EVIDENCED BY BEING UNABLE TO HEAR THE CALLER.

Look up ODI 10891813 at NHTSA ↗

ODI 10925777 · 25,000 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35-40 MPH, A DEER STRUCK THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE DRIVER'S SIDE STEERING WHEEL AIR BAG DEPLOYED, BUT DID NOT FULLY INFLATE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED AND THE INSURANCE COMPANY WAS NOTIFIED. THE VEHICLE WAS TOWED TO A TOW LOT WHERE AND WAS AWAITING INSPECTION FROM THE INSURANCE COMPANY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V651000 (AIR BAGS, SEAT BELTS). THE CONTACT HAD A REPAIR APPOINTMENT AT A L…

Look up ODI 10925777 at NHTSA ↗

Service BrakesToo few reports for a range42,000 mi3 (sparse)
ODI 11073578 · 14,500 mi

POWER STEERING SERVICE SOON WARNING COMES ON AND POWER STEERING IS LOST. GENERAL MOTORS HAS BEEN NOTIFIED AND DEALER HAS RESET COMPUTER. CONTINUES TO FAIL. EXTREMELY DIFFICULT TO STEER WHEN THIS HAPPENS. HAPPENS AT SLOW SPEEDS ON CITY STREETS AND WHILE TURNING.

Look up ODI 11073578 at NHTSA ↗

ODI 11101373 · 42,000 mi

WHILE DRIVING AROUND 65 MPH ON A HIGHWAY. THE BATTERY LIGHT WENT ON. THEN SUDDENLY THE POWER STEERING AND BRAKES DIED. IT WAS VERY SCARY. A HUGH SAFETY ISSUE, THIS VERY EASILY COULD HAVE LEAD TO A SERIOUS ACCIDENT, CRASH OR DEATH. THE STEERING WAS VERY DIFFICULT TO TURN AND THE BRAKES HARD TO PUSH DOWN. BUT THE CAR WAS STILL RUNNING AND LUCKILY I WAS CLOSE TO A EXIT. I PULLED OFF THE HIGHWAY AND STOPPED IN STORE PARKING LOT. IT WOULD NOT START AFTER GETTING THERE. I HAD TO HAVE IT TAKEN TO A BUICK DEALERSHIP. IT WAS ALSO SHOWING A AI…

Look up ODI 11101373 at NHTSA ↗

ODI 11422247 · 45,000 mi

The contact owned a 2015 Buick Lacrosse. The contact stated while making a right turn and attempted to depress the brake pedal but failed to stop. The contact stated no warning light was illuminated. The contact stated he crashed into a low road divider and came to a stop. The air bags did not deploy. The contact sustained injuries on his left shoulder down to his left hip but did not seek medical attention. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The contact towed the veh…

Look up ODI 11422247 at NHTSA ↗

Unknown Or OtherToo few reports for a range45,500 mi2 (sparse)
ODI 11277558 · 65,000 mi

SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVING ON THE HIGHWAY AT APPROXIMATE SPEED OF 65 MPH. OCCURRED WHILE DRIVING OPEN AREA AND NOTHING HIT THE VEHICLE. TEMPERATURE WAS APPROXIMATELY 41 DEGREES AT ABOUT 7:30PM WITH NO RAIN, SNOW, ETC. AT THE TIME OF INCIDENT. THERE WAS A VERY LOUD "BANG" SOUND WITH 5 PASSENGERS IN VEHICLE AT THE TIME. INSIDE TEMPERATURE OF VEHICLE SET AT 72 DEGREES. SOME VERY SMALL PIECES "SAND LIKE" OF GLASS WERE NOTICED ON CENTER CONSOLE, FRONT SEATS. NOT SURE WHERE ELSE. A NEW INSURANCE CLAIM HAS BEEN INITIATED. THE DEALER…

Look up ODI 11277558 at NHTSA ↗

ODI 11321746 · 26,000 mi

RADIO WON'T TURN ON AFTER I START CAR. HOWEVER IF I TURN ON RADIO BEFORE STARTING CAR AND THE DOOR IS OPEN IT WILL COME ON. IF I LEAVE THE RADIO ON AND SHUT CAR DOWN AND LEAVE CAR, WHEN I RETURN & BEFORE START THE CAR, THE RADIO WILL COME ON UPON START UP. SEEM LIKE THERE IS A RADIO CONTROL SWITCH IN THE DOOR AREA THAT IS TEMPERMENTAL.

Look up ODI 11321746 at NHTSA ↗

Exterior Lighting:HeadlightsToo few reports for a range5,000 mi1 (sparse)
ODI 11118910 · 5,000 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE EQUIPPED WITH ADAPTIVE HEADLIGHTS. WHILE DRIVING DOWNHILL AT NIGHT, THE HEADLAMPS FAILED TO PROVIDE ADEQUATE ILLUMINATION. THE CONTACT STATED THAT THE FAILURE OCCURRED ONLY WHILE TRAVELING DOWNHILL. THE VEHICLE WAS TAKEN TO BURNWORTH-ZOLLARS CHEVROLET (350 US-6, LIGONIER, IN 46767, [phone removed]) TO BE DIAGNOSED. THE CONTACT STATED THAT THE HEADLAMPS WERE ADJUSTED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. **TR *JS

Look up ODI 11118910 at NHTSA ↗

Fuel/Propulsion SystemToo few reports for a range5 mi1 (sparse)
ODI 11067211 · 5 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE COMING FROM THE FUEL SYSTEM. THE VEHICLE WAS TAKEN TO ED NORSE SAWGRASS AUTO MALL DEALER (14401 WEST SUNRISE BLVD, SUNRISE, FL) BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5.

Look up ODI 11067211 at NHTSA ↗

Power TrainToo few reports for a range100,000 mi1 (sparse)
ODI 11597441 · 100,000 mi

The contact owns a 2015 Buick LaCrosse. The contact stated that while stationary at a stop light and attempting to depress the accelerator pedal, the vehicle hesitated while responding. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. The VIN was not available.

Look up ODI 11597441 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-042None
ODI 11657483 · 127,500 mi

The contact owns a 2015 Buick LaCrosse. The contact stated that while driving on the highway at 55 MPH, the vehicle jerked briefly before shifting into gear. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was informed that the ABS was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,500.

Look up ODI 11657483 at NHTSA ↗

ODI 11657664

As I was driving around a corner, the steering wheel got hard, very hard and it no longer worked

Look up ODI 11657664 at NHTSA ↗

2025-050None

No examples available for this selection.

2025-061None
ODI 11666414 · 123,900 mi

The contact owns a 2015 Buick LaCrosse. The contact stated that while driving 25 MPH on a main road and attempting to make a right turn, the contact noticed that the steering wheel had become increasingly difficult to steer. The message "Service Power Steering - Drive with Care" was displayed. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 123,900.

Look up ODI 11666414 at NHTSA ↗

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-111None
ODI 11698532

I had first seen a check engine light for a month and it would come on and off and sometimes it would stay off for about a week before it comes back on and do the same thing. I had noticed some slippage within the transmission a week prior to this incident and was looking to take it in for an inspection but money is tight so I couldn’t afford to go in for an inspection, especially a repair. I was driving to work and the vehicle was doing its slippage and I go about a mile or two until I reach an intersection, I came to a red light and stopped…

Look up ODI 11698532 at NHTSA ↗

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 24 reports

2018: 4 complaints · 2019: 2 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2018244
2019122
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20181200
2019600

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentSteeringElectrical SystemAir BagsService BrakesUnknown Or OtherExterior Lighting:HeadlightsFuel/Propulsion SystemPower Train
Steering—
2
ODI 11101373 · 42,000 mi

WHILE DRIVING AROUND 65 MPH ON A HIGHWAY. THE BATTERY LIGHT WENT ON. THEN SUDDENLY THE POWER STEERING AND BRAKES DIED. IT WAS VERY SCARY. A HUGH SAFETY ISSUE, THIS VERY EASILY COULD HAVE LEAD TO A SERIOUS ACCIDENT, CRASH OR DEATH. THE STEERING WAS VERY DIFFICULT TO TURN AND THE BRAKES HARD TO PUSH DOWN. BUT THE CAR WAS STILL RUNNING AND LUCKILY I WAS CLOSE TO A EXIT. I PULLED OFF THE HIGHWAY AND STOPPED IN STORE PARKING LOT. IT WOULD NOT START AFTER GETTING THERE. I HAD TO HAVE IT TAKEN TO A BUICK DEALERSHIP. IT WAS ALSO SHOWING A AI…

Look up ODI 11101373 at NHTSA ↗

ODI 11301958

MY HEADLIGHTS CONTINUE TO BLOW, MY WINDSHIELD WIPERS WILL NOT COME ON. MY RADIO GOES OUT AND ON. WHEN STARTING MY CAR USING PUSH START MY CAR STALL. HESITATE TO START BUT FINALLY STARTS AFTER SO MANY TRIES. I HAVE HAD TO JUMP START CAR AND RECENTLY HAD A BATTERY REPLACED. NOW THE POWER STEERING IS GONE OUT. I CAN BARELY TURN STEERING WHEEL., THIS HAPPENED WHILE DRIVING HOME FROM WORK. MY DASHBOARD IS VERY DIM. IT WENT COMPLETELY BLACK A COUPLE OF TIMES WHILE DRIVING WHEN CAME BACK IT'S BARELY LIT I CAN BARELY SEE GAS GAUGE, OR SPEED…

Look up ODI 11301958 at NHTSA ↗

0
1
ODI 11101373 · 42,000 mi

WHILE DRIVING AROUND 65 MPH ON A HIGHWAY. THE BATTERY LIGHT WENT ON. THEN SUDDENLY THE POWER STEERING AND BRAKES DIED. IT WAS VERY SCARY. A HUGH SAFETY ISSUE, THIS VERY EASILY COULD HAVE LEAD TO A SERIOUS ACCIDENT, CRASH OR DEATH. THE STEERING WAS VERY DIFFICULT TO TURN AND THE BRAKES HARD TO PUSH DOWN. BUT THE CAR WAS STILL RUNNING AND LUCKILY I WAS CLOSE TO A EXIT. I PULLED OFF THE HIGHWAY AND STOPPED IN STORE PARKING LOT. IT WOULD NOT START AFTER GETTING THERE. I HAD TO HAVE IT TAKEN TO A BUICK DEALERSHIP. IT WAS ALSO SHOWING A AI…

Look up ODI 11101373 at NHTSA ↗

0000
Electrical System
2
ODI 11101373 · 42,000 mi

WHILE DRIVING AROUND 65 MPH ON A HIGHWAY. THE BATTERY LIGHT WENT ON. THEN SUDDENLY THE POWER STEERING AND BRAKES DIED. IT WAS VERY SCARY. A HUGH SAFETY ISSUE, THIS VERY EASILY COULD HAVE LEAD TO A SERIOUS ACCIDENT, CRASH OR DEATH. THE STEERING WAS VERY DIFFICULT TO TURN AND THE BRAKES HARD TO PUSH DOWN. BUT THE CAR WAS STILL RUNNING AND LUCKILY I WAS CLOSE TO A EXIT. I PULLED OFF THE HIGHWAY AND STOPPED IN STORE PARKING LOT. IT WOULD NOT START AFTER GETTING THERE. I HAD TO HAVE IT TAKEN TO A BUICK DEALERSHIP. IT WAS ALSO SHOWING A AI…

Look up ODI 11101373 at NHTSA ↗

ODI 11301958

MY HEADLIGHTS CONTINUE TO BLOW, MY WINDSHIELD WIPERS WILL NOT COME ON. MY RADIO GOES OUT AND ON. WHEN STARTING MY CAR USING PUSH START MY CAR STALL. HESITATE TO START BUT FINALLY STARTS AFTER SO MANY TRIES. I HAVE HAD TO JUMP START CAR AND RECENTLY HAD A BATTERY REPLACED. NOW THE POWER STEERING IS GONE OUT. I CAN BARELY TURN STEERING WHEEL., THIS HAPPENED WHILE DRIVING HOME FROM WORK. MY DASHBOARD IS VERY DIM. IT WENT COMPLETELY BLACK A COUPLE OF TIMES WHILE DRIVING WHEN CAME BACK IT'S BARELY LIT I CAN BARELY SEE GAS GAUGE, OR SPEED…

Look up ODI 11301958 at NHTSA ↗

—
1
ODI 10891813 · 3,690 mi

TAKATA RECALL, THE ENGINE STALLED WHILE DRIVING THE CAR ESPECIALLY DURING TURNS. THE CAR CONTINUED TO HESITATE TO STALL IN TRAFFIC. THE CAR VIBRATED NEARBY THE STEERING COLUMN WHILE DRIVING IN TRAFFIC. THE CAR FLOOR APPEARED TO CAVE IN ON THE LEFT SIDE ON THE DRIVER'S SIDE. THE HEATER FAILED TO BLOW OUT HOT AIR. THE TELEPHONE CALLS WERE DISTORTED AS EVIDENCED BY BEING UNABLE TO HEAR THE CALLER.

Look up ODI 10891813 at NHTSA ↗

1
ODI 11101373 · 42,000 mi

WHILE DRIVING AROUND 65 MPH ON A HIGHWAY. THE BATTERY LIGHT WENT ON. THEN SUDDENLY THE POWER STEERING AND BRAKES DIED. IT WAS VERY SCARY. A HUGH SAFETY ISSUE, THIS VERY EASILY COULD HAVE LEAD TO A SERIOUS ACCIDENT, CRASH OR DEATH. THE STEERING WAS VERY DIFFICULT TO TURN AND THE BRAKES HARD TO PUSH DOWN. BUT THE CAR WAS STILL RUNNING AND LUCKILY I WAS CLOSE TO A EXIT. I PULLED OFF THE HIGHWAY AND STOPPED IN STORE PARKING LOT. IT WOULD NOT START AFTER GETTING THERE. I HAD TO HAVE IT TAKEN TO A BUICK DEALERSHIP. IT WAS ALSO SHOWING A AI…

Look up ODI 11101373 at NHTSA ↗

0000
Air Bags0
1
ODI 10891813 · 3,690 mi

TAKATA RECALL, THE ENGINE STALLED WHILE DRIVING THE CAR ESPECIALLY DURING TURNS. THE CAR CONTINUED TO HESITATE TO STALL IN TRAFFIC. THE CAR VIBRATED NEARBY THE STEERING COLUMN WHILE DRIVING IN TRAFFIC. THE CAR FLOOR APPEARED TO CAVE IN ON THE LEFT SIDE ON THE DRIVER'S SIDE. THE HEATER FAILED TO BLOW OUT HOT AIR. THE TELEPHONE CALLS WERE DISTORTED AS EVIDENCED BY BEING UNABLE TO HEAR THE CALLER.

Look up ODI 10891813 at NHTSA ↗

—00000
Service Brakes
1
ODI 11101373 · 42,000 mi

WHILE DRIVING AROUND 65 MPH ON A HIGHWAY. THE BATTERY LIGHT WENT ON. THEN SUDDENLY THE POWER STEERING AND BRAKES DIED. IT WAS VERY SCARY. A HUGH SAFETY ISSUE, THIS VERY EASILY COULD HAVE LEAD TO A SERIOUS ACCIDENT, CRASH OR DEATH. THE STEERING WAS VERY DIFFICULT TO TURN AND THE BRAKES HARD TO PUSH DOWN. BUT THE CAR WAS STILL RUNNING AND LUCKILY I WAS CLOSE TO A EXIT. I PULLED OFF THE HIGHWAY AND STOPPED IN STORE PARKING LOT. IT WOULD NOT START AFTER GETTING THERE. I HAD TO HAVE IT TAKEN TO A BUICK DEALERSHIP. IT WAS ALSO SHOWING A AI…

Look up ODI 11101373 at NHTSA ↗

1
ODI 11101373 · 42,000 mi

WHILE DRIVING AROUND 65 MPH ON A HIGHWAY. THE BATTERY LIGHT WENT ON. THEN SUDDENLY THE POWER STEERING AND BRAKES DIED. IT WAS VERY SCARY. A HUGH SAFETY ISSUE, THIS VERY EASILY COULD HAVE LEAD TO A SERIOUS ACCIDENT, CRASH OR DEATH. THE STEERING WAS VERY DIFFICULT TO TURN AND THE BRAKES HARD TO PUSH DOWN. BUT THE CAR WAS STILL RUNNING AND LUCKILY I WAS CLOSE TO A EXIT. I PULLED OFF THE HIGHWAY AND STOPPED IN STORE PARKING LOT. IT WOULD NOT START AFTER GETTING THERE. I HAD TO HAVE IT TAKEN TO A BUICK DEALERSHIP. IT WAS ALSO SHOWING A AI…

Look up ODI 11101373 at NHTSA ↗

0—0000
Unknown Or Other0000—000
Exterior Lighting:Headlights00000—00
Fuel/Propulsion System000000—0
Power Train0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Steering assistance concerns

11 mentions · 25.0% of complaints

Median mileage: 69,100 mi (7 usable records).

ODI 10935449 · 8,000 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 5 MPH, THE WARNING CHIME SUDDENLY ACTIVATED AND THE POWER STEERING MALFUNCTIONED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,000. UPDATED 01/25/2017*CT UPDATED 02/15/17.*JB

Look up ODI 10935449 at NHTSA ↗

ODI 11073578 · 14,500 mi

POWER STEERING SERVICE SOON WARNING COMES ON AND POWER STEERING IS LOST. GENERAL MOTORS HAS BEEN NOTIFIED AND DEALER HAS RESET COMPUTER. CONTINUES TO FAIL. EXTREMELY DIFFICULT TO STEER WHEN THIS HAPPENS. HAPPENS AT SLOW SPEEDS ON CITY STREETS AND WHILE TURNING.

Look up ODI 11073578 at NHTSA ↗

ODI 11101373 · 42,000 mi

WHILE DRIVING AROUND 65 MPH ON A HIGHWAY. THE BATTERY LIGHT WENT ON. THEN SUDDENLY THE POWER STEERING AND BRAKES DIED. IT WAS VERY SCARY. A HUGH SAFETY ISSUE, THIS VERY EASILY COULD HAVE LEAD TO A SERIOUS ACCIDENT, CRASH OR DEATH. THE STEERING WAS VERY DIFFICULT TO TURN AND THE BRAKES HARD TO PUSH DOWN. BUT THE CAR WAS STILL RUNNING AND LUCKILY I WAS CLOSE TO A EXIT. I PULLED OFF THE HIGHWAY AND STOPPED IN STORE PARKING LOT. IT WOULD NOT START AFTER GETTING THERE. I HAD TO HAVE IT TAKEN TO A BUICK DEALERSHIP. IT WAS ALSO SHOWING A AI…

Look up ODI 11101373 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

5 mentions · 11.4% of complaints

Median mileage: 72,500 mi (4 usable records).

ODI 10948575 · 7,000 mi

VEHICLE PROBLEM STARTS WITH TIRE INFLATION WARNING, THEN SEAT BELT WARNING AND QUICKLY SPREADS TO ALL SYSTEMS SHOWN ON THE INSTRUMENT PANEL. ALL SYSTEMS STOP FUNCTIONING INCLUDING TURN SIGNALS, WITH ONLY STEERING, BRAKING, AND ACCELERATOR OPERABLE. INSTRUMENT PANEL MAY GO DARK, THEN RESUME WITH SAME FAILURE LIGHTING SEQUENCE. ONSTAR STOPS WORKING. VENTILATION SYSTEM MAY RUN MAX HEAT AND OR SWITCH TO MAX COLD, THEN SHUT DOWN (WHILE DRIVING). LAST SPRING VEHICLE WOULD NOT ALLOW ENTRY, TRANSMISSION LOCKED, AND WAS TOWED TO DEALER. EARLY NOVEMBER 2…

Look up ODI 10948575 at NHTSA ↗

ODI 11422247 · 45,000 mi

The contact owned a 2015 Buick Lacrosse. The contact stated while making a right turn and attempted to depress the brake pedal but failed to stop. The contact stated no warning light was illuminated. The contact stated he crashed into a low road divider and came to a stop. The air bags did not deploy. The contact sustained injuries on his left shoulder down to his left hip but did not seek medical attention. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The contact towed the veh…

Look up ODI 11422247 at NHTSA ↗

ODI 11597441 · 100,000 mi

The contact owns a 2015 Buick LaCrosse. The contact stated that while stationary at a stop light and attempting to depress the accelerator pedal, the vehicle hesitated while responding. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. The VIN was not available.

Look up ODI 11597441 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

2 mentions · 4.5% of complaints

Median mileage: 59,000 mi (2 usable records).

ODI 11101373 · 42,000 mi

WHILE DRIVING AROUND 65 MPH ON A HIGHWAY. THE BATTERY LIGHT WENT ON. THEN SUDDENLY THE POWER STEERING AND BRAKES DIED. IT WAS VERY SCARY. A HUGH SAFETY ISSUE, THIS VERY EASILY COULD HAVE LEAD TO A SERIOUS ACCIDENT, CRASH OR DEATH. THE STEERING WAS VERY DIFFICULT TO TURN AND THE BRAKES HARD TO PUSH DOWN. BUT THE CAR WAS STILL RUNNING AND LUCKILY I WAS CLOSE TO A EXIT. I PULLED OFF THE HIGHWAY AND STOPPED IN STORE PARKING LOT. IT WOULD NOT START AFTER GETTING THERE. I HAD TO HAVE IT TAKEN TO A BUICK DEALERSHIP. IT WAS ALSO SHOWING A AI…

Look up ODI 11101373 at NHTSA ↗

ODI 11395038 · 76,000 mi

WOULD NOT START AT ALL, ONCE WE GOT IT STARTED AND HEADED DOWN THE ROAD, THE CAR SHUT OFF WHILE DRIVING. VERY DANGEROUS.

Look up ODI 11395038 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

2 mentions · 4.5% of complaints

Median mileage: 45,000 mi (1 usable records).

ODI 11418204

BRAKE FAILED

Look up ODI 11418204 at NHTSA ↗

ODI 11422247 · 45,000 mi

The contact owned a 2015 Buick Lacrosse. The contact stated while making a right turn and attempted to depress the brake pedal but failed to stop. The contact stated no warning light was illuminated. The contact stated he crashed into a low road divider and came to a stop. The air bags did not deploy. The contact sustained injuries on his left shoulder down to his left hip but did not seek medical attention. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The contact towed the veh…

Look up ODI 11422247 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

2 mentions · 4.5% of complaints

Median mileage: 127,500 mi (1 usable records).

ODI 11550798

Transmission problem. Jerking when going into gear.

Look up ODI 11550798 at NHTSA ↗

ODI 11657483 · 127,500 mi

The contact owns a 2015 Buick LaCrosse. The contact stated that while driving on the highway at 55 MPH, the vehicle jerked briefly before shifting into gear. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was informed that the ABS was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,500.

Look up ODI 11657483 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

2 mentions · 4.5% of complaints

Median mileage: 3,690 mi (1 usable records).

ODI 10891813 · 3,690 mi

TAKATA RECALL, THE ENGINE STALLED WHILE DRIVING THE CAR ESPECIALLY DURING TURNS. THE CAR CONTINUED TO HESITATE TO STALL IN TRAFFIC. THE CAR VIBRATED NEARBY THE STEERING COLUMN WHILE DRIVING IN TRAFFIC. THE CAR FLOOR APPEARED TO CAVE IN ON THE LEFT SIDE ON THE DRIVER'S SIDE. THE HEATER FAILED TO BLOW OUT HOT AIR. THE TELEPHONE CALLS WERE DISTORTED AS EVIDENCED BY BEING UNABLE TO HEAR THE CALLER.

Look up ODI 10891813 at NHTSA ↗

ODI 11301958

MY HEADLIGHTS CONTINUE TO BLOW, MY WINDSHIELD WIPERS WILL NOT COME ON. MY RADIO GOES OUT AND ON. WHEN STARTING MY CAR USING PUSH START MY CAR STALL. HESITATE TO START BUT FINALLY STARTS AFTER SO MANY TRIES. I HAVE HAD TO JUMP START CAR AND RECENTLY HAD A BATTERY REPLACED. NOW THE POWER STEERING IS GONE OUT. I CAN BARELY TURN STEERING WHEEL., THIS HAPPENED WHILE DRIVING HOME FROM WORK. MY DASHBOARD IS VERY DIM. IT WENT COMPLETELY BLACK A COUPLE OF TIMES WHILE DRIVING WHEN CAME BACK IT'S BARELY LIT I CAN BARELY SEE GAS GAUGE, OR SPEED…

Look up ODI 11301958 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Fuel smell or leak mentions

1 mentions · 2.3% of complaints

Median mileage: 34,000 mi (1 usable records).

ODI 11372440 · 34,000 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. THE CONTACT STATED THAT UPON PARKING HER VEHICLE IN HER GARAGE, A STRONG FUEL ODOR EMITTED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO LOU FUSZ BUICK GMC (10950 PAGE AVE, ST. LOUIS, MO 63132) WHERE THE VEHICLE WAS DIAGNOSED WITH A FUEL LEAK. THE CONTACT HAD THE VEHICLE REPAIRED OUT OF POCKET. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

Look up ODI 11372440 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b