Auto Recall Watch
U.S. public vehicle records

2010 Buick LUCERNE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

54 owner complaints analyzed

2 distinct recall campaigns

56,576 mi median reported failure mileage

Scope: 2010 model year. Data updated: . 39 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 17 of 54 complaints (31.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Fuel system concerns1731.5%
Electrical and battery issues916.7%
Steering behavior814.8%
Braking behavior611.1%
Engine operation59.3%
Transmission and shifting11.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
17
Fuel/Propulsion System
12
Steering
9
Engine
5
Seats
4
Service Brakes
4
Vehicle Speed Control
4
Air Bags
3
Component breakdown data
CategoryCount
Electrical System17
Fuel/Propulsion System12
Steering9
Engine5
Seats4
Service Brakes4
Vehicle Speed Control4
Air Bags3

Electrical System: 17; Fuel/Propulsion System: 12; Steering: 9; Engine: 5; Seats: 4; Service Brakes: 4; Vehicle Speed Control: 4; Air Bags: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
11
25,000 to 49,999
5
50,000 to 74,999
13
75,000 to 99,999
3
100,000 to 149,999
6
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,00011
25,000 to 49,9995
50,000 to 74,99913
75,000 to 99,9993
100,000 to 149,9996
150,000 and above1

Under 25,000: 11; 25,000 to 49,999: 5; 50,000 to 74,999: 13; 75,000 to 99,999: 3; 100,000 to 149,999: 6; 150,000 and above: 1

50,000 to 74,999 miles has the most reports with usable mileage (13). 15 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2010
6
2011
3
2012
3
2014
4
2015
10
2016
1
2017
5
2018
3
2019
7
2020
3
2021
2
2022
2
2023
1
2024
2
2025
2
Complaints over time data
CategoryCount
20106
20113
20123
20144
201510
20161
20175
20183
20197
20203
20212
20222
20231
20242
20252

2010: 6; 2011: 3; 2012: 3; 2014: 4; 2015: 10; 2016: 1; 2017: 5; 2018: 3; 2019: 7; 2020: 3; 2021: 2; 2022: 2; 2023: 1; 2024: 2; 2025: 2

Pattern summary

Electrical System leads the component reports. Fuel system concerns appears in 17 complaint narratives. Electrical and battery issues appears in 9 complaint narratives. Steering behavior appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10302632 · 2010-01-27 (January 27, 2010)

TL-THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT THE HEAD RESTRAINTS WERE IMPROPERLY SHAPED. THEY LEANED SO FAR FORWARD THAT HE COULD NOT SIT COMFORTABLY IN HIS SEAT AND WAS HIT IN THE BACK OF THE HEAD WHEN HE TRIED TO SIT BACK IN THE SEAT. WHEN HE TOOK THE VEHICLE TO THE DEALERSHIP, THE DEALER SWITCHED THE DRIVER AND PASSENGER HEAD RESTS. HE CALLED THE MANUFACTURER WHO TOOK A COMPLAINT BUT OFFERED NO FURTHER ASSISTANCE TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATEL…

Owner-reported narrative. 40 miles reported. Look up ODI 10302632 at NHTSA ↗

Owner report 10326558 · 2010-04-20 (April 20, 2010)

PURCHASED 2010 BUICK LUCERNE IN DEC. 2009. HAVE THE GEAR SHIFT ON STEERING COLUMN. WHEN GEAR SHIFT IS IN DRIVE THE TOTAL ON STAR NAVIGATION SYSTEM AND 1/3 OF RADIO CANNOT BE SEEN. THIS IS AN ACCIDENT WAITING TO HAPPEN. YOU HAVE TO TAKE YOUR EYES OFF THE ROAD AND TURN YOUR BODY TOWARDS CENTER OF CAR TO SEE THE DIRECTIONS FOR NAVIGATION AND ALSO TO SEE DIALS ON RADIO. WROTE A LETTER TO CEO OF GM IN JAN. 2010. AT FIRST, THEY SAID IT WAS MY STATURE THAT I COULD NOT SEE NAVIGATION NOR RADIO. (AM 4' 9") AND THAT IF I WANTED TO RECTIFY THIS SITUATIO…

Owner-reported narrative. Look up ODI 10326558 at NHTSA ↗

Owner report 10330855 · 2010-05-17 (May 17, 2010)

TL*THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING OUT OF THE DRIVEWAY, THE BRAKES AND POWER STEERING FAILED SUDDENLY. THE DEALER WAS ON THE WAY TO PICK UP THE VEHICLE TO INSPECT IT AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 3,213. UPDATED 6/19/10 *CN UPDATED 07/2/10.*JB

Owner-reported narrative. 3,213 miles reported. Look up ODI 10330855 at NHTSA ↗

Owner report 10353404 · 2010-09-01 (September 1, 2010)

I RECENTLY RENTED A BRAND NEW BUICK LUCERNE CAR FROM ENTERPRISE RENTALS. THE FOLLOWING DAY I WAS STANDING BY THE REAR OF THE CAR AND I SUSTAINED A PAINFUL BURN ON MY LEG FROM THE CHROME TAILPIPE. SECOND OR THIRD DEGREE BURN APPROX 3X3 CM. I AM VERY CONCERNED THAT A CHILD COULD GRAB ONTO THE TAILPIPE AND BE SEVERELY BURNED. I HAVE PHOTOS. *TR

Owner-reported narrative. Look up ODI 10353404 at NHTSA ↗

Owner report 10364188 · 2010-11-05 (November 5, 2010)

TL*THE CONTACT OWNS A 2010 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 65 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT BEGAN TO DRIVE UPHILL. WHILE DRIVING UP THE HILL, THE VEHICLE SUDDENLY ACCELERATED BEYOND THE SPEED AT WHICH THE CRUISE CONTROL WAS SET. UPON REACHING THE TOP OF THE HILL, THE SPEED OF THE VEHICLE DROPPED BACK DOWN TO THE INTENDED SPEED. THE FAILURE OCCURRED INTERMITTENTLY SO THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON 3 OCCASIONS WHERE THE CONTACT WAS INFORMED THE VEHICLE WAS OPERATING AS NORMAL. THE VEHICLE WAS NOT RE…

Owner-reported narrative. 4,100 miles reported. Look up ODI 10364188 at NHTSA ↗

Owner report 10373433 · 2010-12-30 (December 30, 2010)

TL*THE CONTACT OWNS A 2010 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 65 MPH HE ADJUSTED THE DRIVER'S SEAT AND THE SEAT WENT BACK DOWN TO THE FLOOR. HE STATED THAT THE ELECTRICAL SEAT WILL NOT STAY WHERE IT WAS SET. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE OCCASIONS AND THEY CANNOT FIX THE PROBLEM. HE STATED THAT A REPRESENTATIVE FROM THE MANUFACTURER ADVISED HIM TO PURCHASE A PILLOW TO CORRECT THE FAILURE AND THEY WOULD PAY FOR IT. THE FAILURE HAD BEEN ON GOING SINCE SEPTEMBER 2010 WHEN HE PURCHASED THE VEHICLE. THE VEHICLE WAS NOT REPAIRED…

Owner-reported narrative. 30 miles reported. Look up ODI 10373433 at NHTSA ↗

Owner report 10408054 · 2011-06-22 (June 22, 2011)

2010 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO THE REFLECTION OF THE DASHBOARD IN THE WINDSHIELD *TGW

Owner-reported narrative. Look up ODI 10408054 at NHTSA ↗

Owner report 10421370 · 2011-08-24 (August 24, 2011)

TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT DRIVER'S HEADREST WAS NOT DESIGNED PROPERLY AND REMAINED TILTED FORWARD WHILE DRIVING, CAUSING TENSION IN THE NECK AREA. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS UNAVAILABLE.

Owner-reported narrative. 2,000 miles reported. Look up ODI 10421370 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

10V553000 · Electrical System:12v/24v/48v Battery:Cables

Reported: 2010-11-05 (November 5, 2010)

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010-2011 DTS AND BUICK LUCERNE VEHICLES EQUIPPED WITH V8 ENGINES. THE STARTER OR ALTERNATOR CABLE IS IN CONTACT WITH THE POWER STEERING RETURN LINE. IF EITHER THE STARTER OR ALTERNATOR CABLE IS CONTACTING THE POWER STEERING RETURN LINE, THE CABLE COULD WEAR THROUGH THE LINE, CAUSING A POWER STEERING FLUID LEAK.

Consequence: A POWER STEERING LEAK COULD RESULT IN A LOSS OF POWER STEERING, INCREASING THE RISK OF A CRASH, AND/OR THE LEAK ONTO HOT ENGINE PARTS COULD CAUSE AN ENGINE COMPARTMENT FIRE.

Remedy: DEALERS WILL SECURE AND IF NECESSARY REROUTE THE LINES TO PREVENT CONTACT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 19, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, BUICK AT 1-866-608-8080 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

NHTSA campaign record ↗
14V355000 · Electrical System:Ignition

Reported: 2014-06-23 (June 23, 2014)

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

54 unique complaints in this selection. Analysis snapshot: 2026-09-30.

72.2%Usable mileage39 / 54 records
100.0%Valid incident date54 / 54 records
100.0%Valid filing date54 / 54 records
100.0%Ordered incident and filing dates54 / 54 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200620072008200920102011
Electrical System
7021.2%
ODI 10149017 · 700 mi

DT*: THE CONTACT STATED WHEN THE DAYTIME RUNNING LIGHTS ARE ON; THE DASHBOARD PANEL IS UNABLE TO BE READ. THE DEALERSHIP DETERMINED THE HEADLIGHTS COULD MANUALLY BE TURNED ON AND THE DASHBOARD WILL ILLUMINATE SO THE GAUGES CAN BE READ.

Look up ODI 10149017 at NHTSA ↗

3521.3%
ODI 10238765 · 8,700 mi

I PARKED MY 2007 LUCERNE FOR 17 DAYS WHILE ON VACATION. WHEN I RETURNED, THE BATTERY WAS DEAD. THERE WAS NOTHING PLUGGED INTO THE CAR LIKE A PHONE CHARGER OR ANYTHING ELSE. AFTER CHARGING THE BATTERY, I TOOK IT TO LOCAL DEALER WHO KEPT IT FOR OVER TWO WEEKS, PERFORMED A PARASITIC DRAW TEST, AND BASICALLY FOUND NOTHING EXCEPT A 201MA CURRENT DRAW OVER 7 DAYS. THE BATTERY AND CHARGING SYSTEMS CHECKED OK. THEY COULDN'T TELL ME WHEN OR FOR HOW LONG THAT 201MA DRAW LASTED OR WHAT CAUSED IT. THEY CLAIMED THAT SINCE THEY COULD NOT DUPLICATE THE …

Look up ODI 10238765 at NHTSA ↗

10749.1%
ODI 10233291

I PURCHASED A NEW 2008 BUICK LUCERNE AND UNABLE TO READ INSTRUMENT PANEL GAUGES ESPECIALLY SPEED, GAS, ETC DURING DAYLIGHT PERIODS WITH BRIGHT SUN AND/OR HAZY WHEN AUTO RUNNING LIGHTS ARE ON. DRIVER IS UNABLE TO OBSERVE THE AUTO'S SPEED, AMOUNT OF FUEL AND OTHER INSTRUMENTS ON PANEL. THIS IS CAUSED BY THE INSTRUMENT PANEL BEING INSTALL TO FAR BACK INTO THE CONSOLE , THEREFORE IN DEEP SHADOW . ALSO THERE IS NO BACK LIGHTING WHEN THE AUTO RUNNING LIGHTS ARE ON. THIS IIS A MAJOR SAFETY DAY TIME CONCERN AS DRIVER IS UNABLE TO PROPER JUDGE HIS SP…

Look up ODI 10233291 at NHTSA ↗

6651.6%
ODI 10436382

THE BUICK WAS IN MY GARAGE WHICH IS ATTACHED TO THE HOUSE, BEFORE GOING TO BED I ALWAYS OPEN THE DOOR TO THE GARAGE TO BE SURE THE GARAGE DOOR IS DOWN AND THE FLAG IS INSIDE. DID SO THAT NIGHT AND ALL WAS NORMAL. THE NEXT MORNING WHEN I OPENED THE DOOR TO THE GARAGE TO PUT THE BIG DOOR UP AND THE FLAG OUT THE GARAGE WAS VERY WARM. NO OTHER INDICATION OF A PROBLEM, ASSUMED HE FURNACE HAD ACTED UP. WE TOOK THE CAR TO HAVE BREAKFAST DID NOTICE THE HOOD WAS VERY WARM AS IF THE CAR HAD BEEN RUNNING (I DO NOT HAVE A SENSE OF SMELL SO DID NOT SMELL A…

Look up ODI 10436382 at NHTSA ↗

1731.5%
ODI 10668070 · 47,948 mi

HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST KEPT TURNING OVER. CAR ONCE AGAIN SHUT OFF AND WOULD NOT START. LEFT CAR AND THEY TOLD ME FUEL PUMP MODULE WAS MELTED AND NEEDED REPLACEMENT. ALSO R…

Look up ODI 10668070 at NHTSA ↗

2346.9%
ODI 10384175 · 4,600 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE PARK ASSIST WOULD FLASH ON AND OFF INTERMITTENTLY AND WOULD NO LONGER BEEP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE RAN A DIAGNOSTIC TEST ON THE VEHICLE BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD THEY ARE AWARE OF THE FAILURE BUT THERE WAS NO REMEDY YET AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 4,600.

Look up ODI 10384175 at NHTSA ↗

Fuel/Propulsion System
20.6%
ODI 10496678 · 100,000 mi

THIS HAS HAPPENED AT LEAST 4 TIMES. WE ASKED THE BUICK DEALER IF THERE HAVE BEEN ANY COMPLAINTS AND THEY SAID NO. IT HAS HAPPENED THE LAST 4 YEARS AND AGAIN TODAY AND IT IS KIND OF SCARY AS IT COULD BE DANGEROUS IF WE DIDN'T PUT OUR FOOT ON THE BRAKE FIRMLY WHEN IT HAPPENS. WHAT HAPPENS IS IF WE ARE PULLING INTO A PARKING PLACE OR OUR GARAGE SLOWING TO A STOP THE ACCELERATOR GOES DOWN ON ITS OWN AND IF WE DID NOT PUT OUR FOOT ON THE BRAKE IT WOULD TAKE OFF ON ITS OWN. IT LAST ONLY A FEW SECONDS MAYBE 5 OR SO AND THEN IT STOPS. WE HAVE CHEC…

Look up ODI 10496678 at NHTSA ↗

21.2%
ODI 10496781 · 53,000 mi

THE VEHICLE HAD COMPLETE BRAKE FAILURE. THE METAL USED ON BRAKES AND THE FUEL LINES IS INFERIOR. ADDITIONALLY THE DEALERSHIP, LANE BUICK, MELBOURNE FLORIDA SOLD THIS VEHICLE HAVING COMPLETE KNOWLEDGE THAT ALL AND COMPLETE FUEL, BRAKES, AUTO TRANS LINES WERE RUSTED. THIS PROBLEM IS DEADLY AND VERY EXPENSIVE. IF YOU LOSE YOUR FUEL LINES IN THE MOUNTAINS, YOU HAVE ABSOLUTELY NO CONTROL, NO STEERING, NO BRAKES, ABSOLUTELY NOTHING! A RECALL SHOULD BE ISSUED, AS WELL AS A TECHNICAL SERVICE BULLETIN. *TR

Look up ODI 10496781 at NHTSA ↗

5022.9%
ODI 10467588 · 86,000 mi

PURCHASED VEHICLE 4/2/12. 6/30/12 CAR WOULD NOT START. FULL POWER AND CRANK BUT WOULD NOT ENGAGE. CAR TOWED AND DIAGNOSED AS FUEL PUMP/RELAY. THE RELAY WAS MELTED. REPAIRED WITHOUT INCIDENT. JULY 23,2012 CAR REPEATED. NO START. CAR TOWED AGAIN AND RELAY IS MELTED AGAIN. RESEARCHING IT SEEMS TO BE A COMMON EVENT OCCURRING IN 2008 V8. MECHANIC HAS DETERMINED IT TO BE AN ELECTRICAL PROBLEM STEMMING FROM FUSE AND AMPS BEING DELIVERED TO RELAY. *TR THE CONSUMER STATED THE MANUFACTURER EXCEEDED AND A REASONABLE AMOUNT OF TIME ADDRESSING THE…

Look up ODI 10467588 at NHTSA ↗

3628.1%
ODI 10680899 · 108,290 mi

WHILE DRIVING IN PETOSKEY THE CAR STARTED TO MISS AN BACKFIRING THEN THE MOTOR STOP RUNNING. I COULDN'T STOP OR STEER THE CAR. AFTER I GOT THE CAR FINELY STOPPED THE CAR WOULDN'T START UP AN I COULD SMELL LIKE WIRE BURNING. I HAD THE CAR DELIVERED TO AN AUTO SHOP BROWN MOTORS IN HARBOR SPRINGS MI. AFTER THE DIAGNOSIS THEY FOUND THAT THE FUSE BLOCK UNDER THE REAR SEAT WAS BURNED UP AT THE FUEL PUMP FUSE, AN WAS ON FIRE AT ONE TIME.. THE FUSE BLOCK WAS BEYOND FIXING AN NEEDED A NEW ONE INSTALLED. THERE WAS A RECALL ON THE IGNITION SWITCH, B…

Look up ODI 10680899 at NHTSA ↗

1222.2%
ODI 10668070 · 47,948 mi

HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST KEPT TURNING OVER. CAR ONCE AGAIN SHUT OFF AND WOULD NOT START. LEFT CAR AND THEY TOLD ME FUEL PUMP MODULE WAS MELTED AND NEEDED REPLACEMENT. ALSO R…

Look up ODI 10668070 at NHTSA ↗

48.2%
ODI 11011904 · 160,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY HAD OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 160,000.

Look up ODI 11011904 at NHTSA ↗

Steering
3811.5%
ODI 10163212 · 504 mi

PURCHASED 2006 BUICK LUCERNE, JUNE 24,2006 FROM SCOTT BUICK, OF PINELLAS PARK, FL. WE DROVE IT DOWN THE ROAD 4 MILES AND TURNED BACK TO RETURN IT TO DEALER . THE STEERING WAS PULLING TO THE RIGHT REAL BAD. DEALERS SERVICE DEPT CHECKED THE MECHANICS OF THE STEERING AND COULD FIND ANY REASON FOR THE PULLING TO THE RIGHT. RELEASED IT TO US ON JUNE 26,AND AFTER A COUPLE MILES DOWN THE ROAD WE PROMPTLY RETURNED AGAIN TO THE DEALER. THEY LOOKED FOR A GM BULLETIN REGARDING THIS PROBLEM THIS TIME, THEY SERVICED IT ACCORDING TO THE BULLETIN SPEC'S,…

Look up ODI 10163212 at NHTSA ↗

148.5%
ODI 10173575

DT*: THE CONTACT STATED THE VEHICLE PRESENTED A PERMANENT PROBLEM WITH THE INTERIOR INSTRUMENT PANEL WHICH DID NOT ILLUMINATE PROPERLY DURING THE DAY WHILE DRIVING VARIOUS SPEEDS. ALSO, THE STEERING COLUMN TURNING RADIUS WAS PROBLEMATIC WHEN ATTEMPTING TO PERFORM A U-TURN. THE DEALER WAS CONTACTED AND DID NOT PROVIDE ANY ASSISTANCE. THE MANUFACTURER WAS ALSO CONTACTED AND EXPRESSED THE INSTRUMENT PANEL WAS A MANUFACTURER DESIGN FEATURE THAT COULD NOT BE CORRECTED. NO REPAIRS WERE MADE.

Look up ODI 10173575 at NHTSA ↗

94.1%
ODI 10290149 · 16,000 mi

TL*THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH IN SEVERE RAINY WEATHER CONDITIONS. SUDDENLY, THE STEERING WHEEL LOCKED WITHOUT WARNING. THE DRIVER EXERTED GREATER EFFORT TO TURN THE STEERING WHEEL. THE SPEED WAS REDUCED AND THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD WITH CAUTION. THE GEAR SHIFT WAS PLACED INTO " NEUTRAL" POSITION AND THEN TO THE "DRIVE" POSITION. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. WHENEVER THE VEHICLE WAS IN OPERATION IN RAINY WEATHER CONDITIONS THE FAILURE OCCUR…

Look up ODI 10290149 at NHTSA ↗

64.7%
ODI 10546718 · 23,900 mi

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 8 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE HOWEVER, THEY DID REPLACE THE POWER STEERING PUMP AND THE STEERING GEAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 23,900 AND THE CURRENT MILEAGE WAS 24,000. ...UPDATED 11-18-13 *BF

Look up ODI 10546718 at NHTSA ↗

916.7%
ODI 10330855 · 3,213 mi

TL*THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING OUT OF THE DRIVEWAY, THE BRAKES AND POWER STEERING FAILED SUDDENLY. THE DEALER WAS ON THE WAY TO PICK UP THE VEHICLE TO INSPECT IT AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 3,213. UPDATED 6/19/10 *CN UPDATED 07/2/10.*JB

Look up ODI 10330855 at NHTSA ↗

24.1%
ODI 10426438 · 6,500 mi

WHILE DRIVE ON FREEWAY AT ABOUT 60 MPH; WENT INTO A SLIT LEFT CORNER AND UPON EXITING THE CORNER THE STEERING HUNG UP AND WOULD NOT TURN BACK TO THE RIGHT. WITH MUCH PRESSURE ON THE STEERING WHEEL TO THE RIGHT THERE WAS A POP IN THE STEERING AND THE CAR RESPONDED TO THE RIGHT. WITH IN A MINUTE ON THE NEXT CORNER THE SAME THING HAPPENED. THE CAR WAS DRIVEN 10 MILES AND PARKED ABOUT 20 MINUTES. WHILE DRIVING THOUGHT THE PARKING LOT ON A 90 DEGREE LEFT TURN IT HAPPENED A 3RD TIME AND TOOK MORE FORCE TO GET THE STEERING TO FREE UP TO THE RIGHT. IT …

Look up ODI 10426438 at NHTSA ↗

Engine
216.4%
ODI 10569063 · 39,362 mi

VEHICLE IS A 2006 BUICK LUCERNE CX WITH 40,000 MILES. ABOUT 2 MONTHS AGO IT STARTED TO GO DEAD WITHOUT ANY WARNING. THE FIRST OCCURRENCE WAS JAN 15, 2014 WITH MY WIFE DRIVING. THE NEXT SHUTDOWN ON MAR 4, 2014, OCCURRED IN RUSH HOUR TRAFFIC. THERE WAS AN AUDIBLE SIGNAL ACCOMPANIED BY A "SERVICE TRACTION CONTROL" WARNING, FOLLOWED IMMEDIATELY BY A THROTTLE CONTROL WARNING AND COMPLETE ENGINE SHUTDOWN. I WAS ABLE TO COAST ACROSS 2 TRAFFIC LANES INTO A PARKING AREA WITH GREAT DIFFICULTY WHILE STEERING AND BRAKING WITHOUT POWER ASSIST. TRIE…

Look up ODI 10569063 at NHTSA ↗

1710.4%
ODI 10479402 · 87,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND TRIED TO RESTART IT. THE VEHICLE RESTARTED AND FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 87,000. UPDATED 11/28/12*LJ THE CONSUMER STATED THE CONNECTING GROUNDS WERE CLEANED. UPDATED 12//03/12

Look up ODI 10479402 at NHTSA ↗

2411.0%
ODI 10618565

2008 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO VEHICLE STOPPED SEVERAL TIMES WHILE DRIVING. *SMD THE CONSUMER STATED FOUR MECHANIC'S WORKED ON THE VEHICLE, AND THEY WERE UNABLE TO FIX IT. THE CONSUMER NO LONGER OWNS THE VEHICLE. *JB

Look up ODI 10618565 at NHTSA ↗

75.5%
ODI 10514653 · 2,123 mi

ENGINE OIL LEAKS,TIMING COVER GASKET, OIL PAN GASKET-08/27/12 BOTH HEAD GASKETS-04/02/13 FOUND OIL ON GARAGE FLOOR TODAY. GOING TO DEALER 06/03/13. *TR

Look up ODI 10514653 at NHTSA ↗

59.3%
ODI 10476931 · 13,000 mi

ENGINE MOUNT HAD TO BE REPLACED TWICE SINCE I HAVE OWNED THIS VEHICLE, THE FIRST IS LISTED ABOVE, THE SECOND TIME IS SEPT, 24, 2012 AND THE MILEAGE ON THE VEHICLE IS 31,000. THIS IS UNUSUAL AND MAKE ME WONDER IF THE PART IS DEFLECTIVE. A VEHICLE LESS THAN THREE YEAR OLD HAS TWO ENGINE MOUNTS REPLACE. THIS TO ME IS A SAFETY ISSUE, WHAT IF MORE THAN ONE BREAKS OR ALL OF THE ENGINE MOUNTS BREAK THEN THE ENGINE WILL FALL OUT OF THE VEHICLE WHICH IS UNSAFE. PLEASE INVESTIGATE TO SEE THAT THIS IS NOT A COMMON ISSUE WITH THE 2010 BUICK LUCERNE. *…

Look up ODI 10476931 at NHTSA ↗

36.1%
ODI 10548992 · 15,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED, IT WAS FOUND THAT THERE WAS A SEVERE OIL LEAK DUE TO THE FAILURE OF THE PAN GASKET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 15,000. UPDATED 11/19/13*LJ

Look up ODI 10548992 at NHTSA ↗

Air Bags
3310.0%
ODI 10165027 · 1,675 mi

NO AIR BAG DEPLOYMENT ON 40 MILE PER HOUR FRONT END COLLISION. *NM

Look up ODI 10165027 at NHTSA ↗

1911.6%
ODI 10286666 · 21,000 mi

TL * THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE DRIVING BETWEEN 73-80 MPH HE REAR-ENDED ANOTHER VEHICLE, AND NONE OF THE AIR BAGS DEPLOYED. AN AMBULANCE TRANSPORTED HIM TO A HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY FOR INSPECTION. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 21,000.

Look up ODI 10286666 at NHTSA ↗

115.0%
ODI 10262375

ON MARCH 11, THE ACCELERATOR STUCK ON MY MOTHER'S 2008 BUICK LUCERNE AND SHE JUMPED A RR TIE BARRIER AND CROSSED THE FRONT YARD AND HIT AN OAK TREE AT PERHAPS 30 MPH. SHE THINKS SHE TURNED OFF THE ENGINE IN ATTEMPT TO PREVENT VEHICLE FROM GOING DOWN A STEEP HILL AND INTO THE STREET. SHE'S NOT SURE SHE WAS WEARING A SEATBELT. AIRBAG DID NOT DEPLOY. SHE SUSTAINED SERIOUS INJURY TO HIP AND PELVIS. I DON'T KNOW IF AIRBAG SHOULD HAVE DEPLOYED OR IF IT WOULD HAVE SAVED HER FROM SERIOUS INJURY, BUT I WOULD LIKE AN INDEPENDENT PARTY INVESTIGATE TH…

Look up ODI 10262375 at NHTSA ↗

53.9%
ODI 10280416 · 4,500 mi

TL*THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE PARKING THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SURGED FORWARD AND DAMAGED THE FRONT END WHEN IT CRASHED. THE AIR BAGS FAILED TO DEPLOY, BUT THERE WERE NO INJURIES. THE CONTACT REFUSES TO DRIVE THE VEHICLE IN THIS CONDITION. HE TOOK THE VEHICLE TO THE DEALER AND THEY WILL TEST DRIVE IT THE NEXT FEW DAYS. THE FAILURE MILEAGE WAS 4,500.

Look up ODI 10280416 at NHTSA ↗

35.6%
ODI 10615312 · 58,000 mi

I WAS DRIVING EAST BOUND ON INTERSTATE 20 APPROXIMATELY 7 MILES WEST OF SWEETWATER TEXAS ON JULY 11, 2014, WHEN I WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE (THAT LEFT THE SCENE.) THE JARRING CAUSED ME TO LOSE POWER SO I WAS UNABLE TO STEER OR TO BRAKE, WHICH SENT MY CAR CRASHING INTO A GUARDRAIL; FURTHERMORE, THE AIRBAGS DID NOT DEPLOY AT ALL. I WAS UNINJURED, BUT I HAVE CHECKED THE GM WEBSITE AND TO DATE, THAT CAR (WHICH WAS TOTALED) HAS NOT BEEN INCLUDED ON THEIR LIST OF RECALLED VEHICLES, THOUGH IT CLEARLY HAD THE SAME ELECTRICAL PROBLEM THA…

Look up ODI 10615312 at NHTSA ↗

12.0%
ODI 10672176 · 42,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED UNINTENTIONALLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED; HOWEVER, THE BOD…

Look up ODI 10672176 at NHTSA ↗

Structure:Body
247.3%
ODI 10460221 · 66,245 mi

UNABLE TO OPEN REAR PASSENGER DOOR. TRIED FROM BOTH INSIDE AND OUTSIDE, TRIED MANUALLY UNLOCKING AND USING REMOTE TO UNLOCK. DOOR WILL NOT OPEN. AFRAID TO USE BACK SEAT NOW IN CASE OF EMERGENCY. *TR

Look up ODI 10460221 at NHTSA ↗

106.1%
ODI 10458017 · 75,000 mi

I RARELY USE MY REAR DOOR, BUT BOTH DOORS HAD THE LOCK ASSEMBLY GO BAD. THIS WOULDN'T ALLOW ME TO GET IN OR OUT OF THE CAR. MY FRONT DRIVERS SIDE DOOR LOCK ASSEMBLY FAILED AS WELL. TOTAL COST FOR THE 3 DOORS TO BE REPAIRED WAS ALMOST 1000.00. *TR

Look up ODI 10458017 at NHTSA ↗

115.0%
ODI 10248259 · 456 mi

TL*THE CONTACT OWNS A 2008 BUICK LUCERNE. THE VEHICLE WAS PURCHASED NEW WITH EXCESSIVE SCRATCHES ON THE EXTERIOR PAINT. THE SCRATCHES COVERED THE ENTIRE BODY OF THE VEHICLE. THE SALES REPRESENTATIVE OBSERVED THE DEFECTS DURING THE NEW VEHICLE INSPECTION. IMMEDIATELY, THE AUTHORIZED DEALER COLLISION CENTER INSPECTED THE VEHICLE AND STATED THAT THE SCRATCHES WERE DUE TO FAULTY PAINT WORKMANSHIP. THE MANUFACTURER WAS NOTIFIED OF THE DEFECTIVE EXTERIOR PAINT AND REFUSED TO REPAIR THE VEHICLE. THE CONTACT WAS DISPLEASED TO KNOW THAT THERE WAS …

Look up ODI 10248259 at NHTSA ↗

86.3%
ODI 10722719 · 45,000 mi

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE TIRES WERE UNABLE TO KEEP THE CORRECT AMOUNT OF AIR PRESSURE AND THAT THE TPMS WARNING LAMP CONTINUED TO FLASH EACH TIME THE TIRES LOST AIR PRESSURE. THE CONTACT STATED THAT THE FACTORY WHEEL WELLS ASSOCIATED WITH THE TIRES WERE RUSTED AND CORRODED AND LEAKED CONTINUOUSLY. THE CONTACT INDICATED THAT THE COATING WAS PEELING AND THAT THE TIRES WERE REPLACED BY A TIRE REPAIR SHOP, BUT THE FAILURE RECURRED. THE TPMS WARNING LAMP CONTINUED TO ILLUMINATE AFTER THE FOUR TIRES WERE …

Look up ODI 10722719 at NHTSA ↗

35.6%
ODI 10565982 · 15,400 mi

DRIVER'S DOOR WOULD NOT OPEN FROM EITHER OUTSIDE OR INSIDE AFTER MULTIPLE TRIES OF LOCKING AND UNLOCKING. DEALER THINKS IT'S THE ACTUATER.IT HAPPENED A FEW TIMES WHEN I TRIED TO GET OUT OF THE CAR FORCING ME TO CRAWL THRU THE PASSENGER SIDE. BEING 85 YRS. OLD THIS WAS NO EASY THING TO DO !!! IF THERE WAS AN ACCIDENT DAMAGING THE PASSENGER SIDE IWOULD BE TRAPPED.I CONSIDER THIS A SAFETY CONCERN. *TR

Look up ODI 10565982 at NHTSA ↗

12.0%
ODI 11732305

The vehicle’s instrument cluster appears to be a non-original unit that may not be correct for the model year. The cluster is responsible for displaying the odometer and communicating with other vehicle systems. After purchase, I observed that diagnostic scan tools could not consistently access or communicate with multiple modules, and an experienced mechanic indicated the instrument cluster may be incompatible with the vehicle’s configuration. Because the odometer reading is displayed through this component, there is concern that the mileage …

Look up ODI 11732305 at NHTSA ↗

Electrical System: Instrument Cluster/Panel
257.6%
ODI 10157403 · 14 mi

2006 BUICK LUCERNE CSX RECEIVED DELIVERY JANUARY 2006 - SAFETY ISSUE - IMPOSSIBLE TO READ SPEEDOMETER, COMPUTER READOUT OR ANY OTHER GAUGES ON INSTRUMENT PANEL ON A BRIGHT SUNNY DAY. DASH LIGHTS CONTROLLED AUTOMATICALLY AND LIGHT UP AT NIGHT BUT NOT IN DAYTIME. TOTALLY UNABLE TO READ VEHICLE SPEED.*JB

Look up ODI 10157403 at NHTSA ↗

2213.4%
ODI 10173575

DT*: THE CONTACT STATED THE VEHICLE PRESENTED A PERMANENT PROBLEM WITH THE INTERIOR INSTRUMENT PANEL WHICH DID NOT ILLUMINATE PROPERLY DURING THE DAY WHILE DRIVING VARIOUS SPEEDS. ALSO, THE STEERING COLUMN TURNING RADIUS WAS PROBLEMATIC WHEN ATTEMPTING TO PERFORM A U-TURN. THE DEALER WAS CONTACTED AND DID NOT PROVIDE ANY ASSISTANCE. THE MANUFACTURER WAS ALSO CONTACTED AND EXPRESSED THE INSTRUMENT PANEL WAS A MANUFACTURER DESIGN FEATURE THAT COULD NOT BE CORRECTED. NO REPAIRS WERE MADE.

Look up ODI 10173575 at NHTSA ↗

52.3%
ODI 10239786 · 90 mi

TL*THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT NOTICED THAT THE LIGHTING ON THE INSTRUMENT CONTROL PANEL HAD A CONSTANT LOW INTENSITY, RESULTING IN POOR ILLUMINATION. AS A RESULT, HE WAS UNABLE TO SEE THE WARNING LIGHTS AND OTHER IMPORTANT INFORMATION ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT IT WAS A CHARACTERISTIC OF THE VEHICLE. THE FAILURE MILEAGE WAS 90 AND CURRENT MILEAGE WAS 1,300. UPDATE 10/01/08 *CW UPDATED 10/02/08. *JB

Look up ODI 10239786 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Wheels
164.8%
ODI 10178070 · 18,000 mi

WHILE ENTERING A CURVE ON THE EAST -WEST CONNECTOR IN FRANKFORT, KY, MY WIFE LOST CONTROL OF OUR 2006 BUICK LUCERNE. THE SPEED LIMIT WAS 45 AND SHE WAS GOING NO MORE THAN 35-40. SHE WAS UNABLE TO STEER THE CAR AND BRING IT UNDER CONTROL. THE RIGHT FRONT PART OF OUR CAR HIT A GUARDRAIL, SHE THOUGHT THAT SHE WAS ABLE TO BRING IT UNDER CONTROL MOMENTARILY, THEN LOST CONTROL AGAIN. THE CAR SPUN AROUND AND HIT THE CEMENT BARRIER, WHERE THE CAR STOPPED. DAMAGE WAS DONE TO THE RIGHT REAR AND THE RIGHT REAR WHEEL WAS COMPLETELY SEVERED FROM THE VEHICL…

Look up ODI 10178070 at NHTSA ↗

148.5%
ODI 10296606

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE PARKED, HE NOTICED THE "CHECK RIGHT FRONT TIRE" WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. AFTER INSERTING AIR INTO THE TIRE THE WARNING INDICATOR TURNED OFF. THE VEHICLE WAS TAKEN TO A TIRE SHOP ON TWO SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO THE ALUMINUM CHROME WHEELS EQUIPPED ON THE VEHICLE. THE ALUMINUM CHROME WAS PEELING FROM THE WHEEL WHILE CAUSING GRADUAL AIR PRESSURE LOSS IN THE TIRE. THE FRONT PASSENGER WHEEL W…

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31.4%
ODI 10525035 · 115,000 mi

OWNER PUT NEW GOODYEAR ASSURANCE TIRES ON THE VEHICLE ON 12/31/10 AT A GOODYEAR DEALERSHIP. IN SPRING 2013 ALL FOUR TIRES STARTED LOSING AIR, AND THE LOW TIRE PRESSURE LIGHT ON THE DASH ILLUMINATED. THE OWNER BROUGHT THE CAR BACK TO THE GOODYEAR DEALER, WHO STATED THAT THE TIRES ARE FINE, BUT THAT THE OEM CHROME WHEELS ARE DEGRADING, CAUSING SMALL GAPS FOR THE AIR TO LEAK OUT. NOW IN SUMMER 2013 THE AIR LEAKS OUT SO QUICKLY THAT THE LOW TIRE PRESSURE LIGHTS COME ON IN LESS THAN ONE WEEK AFTER A COMPLETE REFILLING. THE GOODYEAR DEALER STATES…

Look up ODI 10525035 at NHTSA ↗

21.6%
ODI 10722719 · 45,000 mi

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE TIRES WERE UNABLE TO KEEP THE CORRECT AMOUNT OF AIR PRESSURE AND THAT THE TPMS WARNING LAMP CONTINUED TO FLASH EACH TIME THE TIRES LOST AIR PRESSURE. THE CONTACT STATED THAT THE FACTORY WHEEL WELLS ASSOCIATED WITH THE TIRES WERE RUSTED AND CORRODED AND LEAKED CONTINUOUSLY. THE CONTACT INDICATED THAT THE COATING WAS PEELING AND THAT THE TIRES WERE REPLACED BY A TIRE REPAIR SHOP, BUT THE FAILURE RECURRED. THE TPMS WARNING LAMP CONTINUED TO ILLUMINATE AFTER THE FOUR TIRES WERE …

Look up ODI 10722719 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System55,000–105,000 mi70,000 mi9
ODI 10668070 · 47,948 mi

HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST KEPT TURNING OVER. CAR ONCE AGAIN SHUT OFF AND WOULD NOT START. LEFT CAR AND THEY TOLD ME FUEL PUMP MODULE WAS MELTED AND NEEDED REPLACEMENT. ALSO R…

Look up ODI 10668070 at NHTSA ↗

ODI 10680764 · 55,000 mi

NO WARNING CAR WOULD NOT CRANK. TURN OVER BUT NOT CRANK. AFTER ABOUT A HOUR CAR CRANKED. 1 WEEK LATER CAR WOULD NOT CRANK. BUT STILL WOULD TURN OVER. FOUND A BURNED FUEL PUMP RELAY. CHANGED IT OUT. 30 MILES LATER. CAR KILLED LUCKILY COME TO A RED LIGHT. CHECK RELAY , IT WAS EXTREMELY HOT. LOCATED UNDER THE BACK SEAT WHERE MY KIDS RIDE. ONLY VEHICLE. IS THERE A RECALL. AS DANGEROUS AS IGNITION PROBLEM. *TR

Look up ODI 10680764 at NHTSA ↗

ODI 11217223 · 30 mi

TAKATA INFLATORS CAR NOT WANTING TO MISFIRE RECALL ON VEHICLE.

Look up ODI 11217223 at NHTSA ↗

Fuel/Propulsion System60,500–105,500 mi73,900 mi10
ODI 10668070 · 47,948 mi

HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST KEPT TURNING OVER. CAR ONCE AGAIN SHUT OFF AND WOULD NOT START. LEFT CAR AND THEY TOLD ME FUEL PUMP MODULE WAS MELTED AND NEEDED REPLACEMENT. ALSO R…

Look up ODI 10668070 at NHTSA ↗

ODI 10759402 · 76,800 mi

TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). IN ADDITION, THE CONTACT, WHO WAS A CERTIFIED AUTO ENGINEER, STATED THAT THE RELAY FOR THE FUEL PUMP HEATED UP AND MELTED, CAUSING THE FUEL PUMP TO STOP FUNCTIONING. THE CONTACT REPLACED THE RELAY, BUT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,800.

Look up ODI 10759402 at NHTSA ↗

ODI 10763375 · 62,000 mi

WHEN TO START VEHICLE ON THE ABOVE DATE AND IT WOULD NOT TURN OVER, THE DAY BEFORE WHILE I WAS DRIVING I SMELL SOMETHING BURNING AND TODAY IT DOES NOT START. READING ABOUT PROBLEM AND COMPLAINT ON THE INTERNET I REALIZE THAT THIS IS A COMMON PROBLEM WITH THE VEHICLE YEARS 2006 UNTIL 2011. IT SEEMS THERE NEEDS TO BE A RECALL ON THESE VEHICLE, BECAUSE A FIRE HAZARD COULD HAPPEN AND THE VEHICLE CAN CATCH FIRE WHILE DRIVING OR STOPPED.

Look up ODI 10763375 at NHTSA ↗

Steering24,100–56,932 mi40,706 mi8
ODI 10330855 · 3,213 mi

TL*THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING OUT OF THE DRIVEWAY, THE BRAKES AND POWER STEERING FAILED SUDDENLY. THE DEALER WAS ON THE WAY TO PICK UP THE VEHICLE TO INSPECT IT AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 3,213. UPDATED 6/19/10 *CN UPDATED 07/2/10.*JB

Look up ODI 10330855 at NHTSA ↗

ODI 10615312 · 58,000 mi

I WAS DRIVING EAST BOUND ON INTERSTATE 20 APPROXIMATELY 7 MILES WEST OF SWEETWATER TEXAS ON JULY 11, 2014, WHEN I WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE (THAT LEFT THE SCENE.) THE JARRING CAUSED ME TO LOSE POWER SO I WAS UNABLE TO STEER OR TO BRAKE, WHICH SENT MY CAR CRASHING INTO A GUARDRAIL; FURTHERMORE, THE AIRBAGS DID NOT DEPLOY AT ALL. I WAS UNINJURED, BUT I HAVE CHECKED THE GM WEBSITE AND TO DATE, THAT CAR (WHICH WAS TOTALED) HAS NOT BEEN INCLUDED ON THEIR LIST OF RECALLED VEHICLES, THOUGH IT CLEARLY HAD THE SAME ELECTRICAL PROBLEM THA…

Look up ODI 10615312 at NHTSA ↗

ODI 10725655 · 31,062 mi

SQUEAKING NOISE FROM STEERING WHEN TURNING. DEALER PURCHASED CAR NEW FROM DIAGNOSED AS NEEDING STEERING RACK AND LOOSE MOTOR MOUNT REPLACED FOR APPROX. $1325.00. CAR HAS LOW MILES AND NEVER BEEN IN AN ACCIDENT.

Look up ODI 10725655 at NHTSA ↗

Engine13,000–61,000 mi47,948 mi5
ODI 10476931 · 13,000 mi

ENGINE MOUNT HAD TO BE REPLACED TWICE SINCE I HAVE OWNED THIS VEHICLE, THE FIRST IS LISTED ABOVE, THE SECOND TIME IS SEPT, 24, 2012 AND THE MILEAGE ON THE VEHICLE IS 31,000. THIS IS UNUSUAL AND MAKE ME WONDER IF THE PART IS DEFLECTIVE. A VEHICLE LESS THAN THREE YEAR OLD HAS TWO ENGINE MOUNTS REPLACE. THIS TO ME IS A SAFETY ISSUE, WHAT IF MORE THAN ONE BREAKS OR ALL OF THE ENGINE MOUNTS BREAK THEN THE ENGINE WILL FALL OUT OF THE VEHICLE WHICH IS UNSAFE. PLEASE INVESTIGATE TO SEE THAT THIS IS NOT A COMMON ISSUE WITH THE 2010 BUICK LUCERNE. *…

Look up ODI 10476931 at NHTSA ↗

ODI 10668070 · 47,948 mi

HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST KEPT TURNING OVER. CAR ONCE AGAIN SHUT OFF AND WOULD NOT START. LEFT CAR AND THEY TOLD ME FUEL PUMP MODULE WAS MELTED AND NEEDED REPLACEMENT. ALSO R…

Look up ODI 10668070 at NHTSA ↗

ODI 10946585 · 13,000 mi

TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, OIL LEAKED FROM UNDERNEATH THE VEHICLE. THE DEALER DIAGNOSED THAT 16 DIFFERENT OIL SEALS HAD FAILED, WHICH CAUSED OIL TO LEAK FROM THE ENGINE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 13,000.

Look up ODI 10946585 at NHTSA ↗

SeatsToo few reports for a range71,000 mi3 (sparse)
ODI 10421370 · 2,000 mi

TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT DRIVER'S HEADREST WAS NOT DESIGNED PROPERLY AND REMAINED TILTED FORWARD WHILE DRIVING, CAUSING TENSION IN THE NECK AREA. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS UNAVAILABLE.

Look up ODI 10421370 at NHTSA ↗

ODI 11364296 · 71,000 mi

FUSE BOX PROBLEM WITH DESIGN. THE SEAT LATCH DESIGN TOGETHER SHORTS OUT THE FUEL PUMP RELAY. THIS GETS HOT, SHORTS OUT AND DAMAGES THE FUEL PUMP AND CAN CAUSE POSSIBLE FIRE. THIS IS A COSTLY DEADLY DESIGN FLAW AND SHOULD BE RECALLED. LUCKY WE FIXED IT IN TIME. I HAVE BABIES THAT SIT IN MY BACK SEAT AND IT'S SCARY TO THINK THAT IT COULD CATCH ON FIRE WITH THEM SITTING THERE.

Look up ODI 11364296 at NHTSA ↗

ODI 11376438 · 105,000 mi

INITIAL INCIDENT HAPPENED WHILE DRIVING ON A STREET. DOOR LOCKS POWER CYCLED LOCK/UNLOCK AND THEN THE CAR WOULD CUT OFF. NO WARNING, NO TIME TO MOVE TO OUT OF TRAFFIC OR TURN ON HAZZARD. I USE THIS VEHICLE TO COMMUTE TO AND FROM WORK/CHILDCARE ETC. I ALSO TRAVEL OF THE FREEWAY ALOT. THAT WAS THE PREVIOUS INCIDENT. THE MOST RECENT INCIDENT OCCURRED WHEN THE CAR WOULD NOT TURN OVER AND UPON DOING RESEARCH WE FOUND THAT IT MAY BE RELATED TO. RELAY ISSUE DUE TO THE FUZE BOX BEING UNDERNEATH THE REAR SEAT. GM CLAIMS THAT BECAUSE A BRACKET USED TO F…

Look up ODI 11376438 at NHTSA ↗

Service BrakesToo few reports for a range58,000 mi3 (sparse)
ODI 10615312 · 58,000 mi

I WAS DRIVING EAST BOUND ON INTERSTATE 20 APPROXIMATELY 7 MILES WEST OF SWEETWATER TEXAS ON JULY 11, 2014, WHEN I WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE (THAT LEFT THE SCENE.) THE JARRING CAUSED ME TO LOSE POWER SO I WAS UNABLE TO STEER OR TO BRAKE, WHICH SENT MY CAR CRASHING INTO A GUARDRAIL; FURTHERMORE, THE AIRBAGS DID NOT DEPLOY AT ALL. I WAS UNINJURED, BUT I HAVE CHECKED THE GM WEBSITE AND TO DATE, THAT CAR (WHICH WAS TOTALED) HAS NOT BEEN INCLUDED ON THEIR LIST OF RECALLED VEHICLES, THOUGH IT CLEARLY HAD THE SAME ELECTRICAL PROBLEM THA…

Look up ODI 10615312 at NHTSA ↗

ODI 10766450 · 56,576 mi

I HAVE HAD ABOUT 3 INCIDENCES OF POWER BRAKE AND POWER STEERING FAILURE AT LOW SPEEDS (10 MPH OR LESS) DURING RAINY WEATHER. WHEN MAKING A TURN, EITHER RIGHT OR LEFT, THE POWER STEERING AND POWER BRAKES FAIL. THIS DOES NOT OCCUR AT EVERY TURN ATTEMPT BUT DOES HAPPEN OCCASIONALLY. IT IS QUITE DISCONCERTING. I WILL NOT LET MY WIFE DRIVE DURING WET WEATHER AND I AM VERY CAUTIOUS.

Look up ODI 10766450 at NHTSA ↗

ODI 10939055 · 65,000 mi

RAINY WEATHER DRIVEING THRU PUDDLES ON PASENGER SIDE OF ROAD I LOOSE POWER BAAKES AND POWER STEERING. THEY RECOVER AFTER A FEW SECONDS.

Look up ODI 10939055 at NHTSA ↗

Vehicle Speed ControlToo few reports for a range4,100 mi1 (sparse)
ODI 10364188 · 4,100 mi

TL*THE CONTACT OWNS A 2010 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 65 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT BEGAN TO DRIVE UPHILL. WHILE DRIVING UP THE HILL, THE VEHICLE SUDDENLY ACCELERATED BEYOND THE SPEED AT WHICH THE CRUISE CONTROL WAS SET. UPON REACHING THE TOP OF THE HILL, THE SPEED OF THE VEHICLE DROPPED BACK DOWN TO THE INTENDED SPEED. THE FAILURE OCCURRED INTERMITTENTLY SO THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON 3 OCCASIONS WHERE THE CONTACT WAS INFORMED THE VEHICLE WAS OPERATING AS NORMAL. THE VEHICLE WAS NOT RE…

Look up ODI 10364188 at NHTSA ↗

Air BagsToo few reports for a range58,000 mi3 (sparse)
ODI 10615312 · 58,000 mi

I WAS DRIVING EAST BOUND ON INTERSTATE 20 APPROXIMATELY 7 MILES WEST OF SWEETWATER TEXAS ON JULY 11, 2014, WHEN I WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE (THAT LEFT THE SCENE.) THE JARRING CAUSED ME TO LOSE POWER SO I WAS UNABLE TO STEER OR TO BRAKE, WHICH SENT MY CAR CRASHING INTO A GUARDRAIL; FURTHERMORE, THE AIRBAGS DID NOT DEPLOY AT ALL. I WAS UNINJURED, BUT I HAVE CHECKED THE GM WEBSITE AND TO DATE, THAT CAR (WHICH WAS TOTALED) HAS NOT BEEN INCLUDED ON THEIR LIST OF RECALLED VEHICLES, THOUGH IT CLEARLY HAD THE SAME ELECTRICAL PROBLEM THA…

Look up ODI 10615312 at NHTSA ↗

ODI 10672265 · 60,000 mi

TL* THE CONTACT OWNED A 2010 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED THE VEHICLE INTO THE PRECEDING VEHICLE. THE FRONTAL AND DRIVER SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Look up ODI 10672265 at NHTSA ↗

ODI 10673051 · 24,261 mi

PASSENGER SIDE AIRBAG OFF EVEN WHEN PASSENGER IS IN SEAT; SEAT BUCKLE DEFECTIVE, NOT SENDING SIGNAL WHEN BUCKLED. *TR

Look up ODI 10673051 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-061None
ODI 11666345

The contact owns a 2010 Buick Lucerne. The contact stated that there was a burning odor in the cabin of the vehicle. There were no warning lights. The vehicle was taken to a certified mechanic who informed the contact that the fuse box was overheating and beginning to melt. The fuse box relay needed to be replaced. The vehicle was not repaired. The dealer contacted the dealer, who confirmed it was a known issue and that parts were on backorder. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed there were n…

Look up ODI 11666345 at NHTSA ↗

2025-070None

No examples available for this selection.

2025-081None
ODI 11680803

We have a Buick Lucerne 2010. We went out it would not start. Tow it to dealership they replace the fuel pump. We did. Get it home next day it will not start again. Tow it to dealership again. This time they find melted wire connectors. Under back seat and on a fuse box.They replace them it starts and melt them again. This time they call to junk yards to get a used fuse box and connectors. Because of cost. The junk yards did tell them it's a known problem with these cars and they sell these fuse boxes and connectors sell as fast as they get t…

Look up ODI 11680803 at NHTSA ↗

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 214 reports

2010: 13 complaints · 2011: 14 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
201071213
201181114
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20105400
20114801

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemFuel/Propulsion SystemSteeringEngineSeatsService BrakesVehicle Speed ControlAir Bags
Electrical System—
5
ODI 10668070 · 47,948 mi

HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST KEPT TURNING OVER. CAR ONCE AGAIN SHUT OFF AND WOULD NOT START. LEFT CAR AND THEY TOLD ME FUEL PUMP MODULE WAS MELTED AND NEEDED REPLACEMENT. ALSO R…

Look up ODI 10668070 at NHTSA ↗

ODI 11271707 · 60,000 mi

2010 BUICK LUCERNE HAD BEEN DRIVEN HOME AND WAS COOLING IN DRIVEWAY. AFTER TWO HOURS, STARTER WOULD TURN OVER BUT ENGINE WOULD NOT START. BEGAN TO SMELL BURNING PLASTIC INSIDE VEHICLE. FOUND SYMPTOMS OF PROBLEM DESCRIBED IN GM SERVICE BULLETIN 15-NA-051. AFTER REMOVING BACK PASSENGER SEAT BOTTOM CUSHION, CHECKED INSIDE REAR FUSE BOX AND FOUND THAT FUEL PUMP RELAY HAD SHORTED AND MELTED THE RELAY AND DAMAGED ADJACENT FUSES WITH BURN MARKS ACROSS SURFACE OF FUSE BOX. WAITING FOR VEHICLE TO BE TOWED TO MECHANIC FOR FUSE BOX REPLACEMENT AND TO …

Look up ODI 11271707 at NHTSA ↗

ODI 11364296 · 71,000 mi

FUSE BOX PROBLEM WITH DESIGN. THE SEAT LATCH DESIGN TOGETHER SHORTS OUT THE FUEL PUMP RELAY. THIS GETS HOT, SHORTS OUT AND DAMAGES THE FUEL PUMP AND CAN CAUSE POSSIBLE FIRE. THIS IS A COSTLY DEADLY DESIGN FLAW AND SHOULD BE RECALLED. LUCKY WE FIXED IT IN TIME. I HAVE BABIES THAT SIT IN MY BACK SEAT AND IT'S SCARY TO THINK THAT IT COULD CATCH ON FIRE WITH THEM SITTING THERE.

Look up ODI 11364296 at NHTSA ↗

2
ODI 11217223 · 30 mi

TAKATA INFLATORS CAR NOT WANTING TO MISFIRE RECALL ON VEHICLE.

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ODI 11546225

Power steering leak. Relay in rear fuse box, under back seat, burning out. Possibilty of back seat cushion rubbing on fuse box jarring PS relay affecting connection. Safety issue if lose control of power steering. Safety compromised if unable to start car once relay burns out. Engine has turned over without key inserted/FOB pressed.

Look up ODI 11546225 at NHTSA ↗

1
ODI 10668070 · 47,948 mi

HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST KEPT TURNING OVER. CAR ONCE AGAIN SHUT OFF AND WOULD NOT START. LEFT CAR AND THEY TOLD ME FUEL PUMP MODULE WAS MELTED AND NEEDED REPLACEMENT. ALSO R…

Look up ODI 10668070 at NHTSA ↗

3
ODI 11364296 · 71,000 mi

FUSE BOX PROBLEM WITH DESIGN. THE SEAT LATCH DESIGN TOGETHER SHORTS OUT THE FUEL PUMP RELAY. THIS GETS HOT, SHORTS OUT AND DAMAGES THE FUEL PUMP AND CAN CAUSE POSSIBLE FIRE. THIS IS A COSTLY DEADLY DESIGN FLAW AND SHOULD BE RECALLED. LUCKY WE FIXED IT IN TIME. I HAVE BABIES THAT SIT IN MY BACK SEAT AND IT'S SCARY TO THINK THAT IT COULD CATCH ON FIRE WITH THEM SITTING THERE.

Look up ODI 11364296 at NHTSA ↗

ODI 11376438 · 105,000 mi

INITIAL INCIDENT HAPPENED WHILE DRIVING ON A STREET. DOOR LOCKS POWER CYCLED LOCK/UNLOCK AND THEN THE CAR WOULD CUT OFF. NO WARNING, NO TIME TO MOVE TO OUT OF TRAFFIC OR TURN ON HAZZARD. I USE THIS VEHICLE TO COMMUTE TO AND FROM WORK/CHILDCARE ETC. I ALSO TRAVEL OF THE FREEWAY ALOT. THAT WAS THE PREVIOUS INCIDENT. THE MOST RECENT INCIDENT OCCURRED WHEN THE CAR WOULD NOT TURN OVER AND UPON DOING RESEARCH WE FOUND THAT IT MAY BE RELATED TO. RELAY ISSUE DUE TO THE FUZE BOX BEING UNDERNEATH THE REAR SEAT. GM CLAIMS THAT BECAUSE A BRACKET USED TO F…

Look up ODI 11376438 at NHTSA ↗

ODI 11435760

See GM Bulletin # 15-na-051 Vehicle died, required tow, found out due to fuel pump relay per bulletin cited above. Rear seat bracket interfered with fuse box, disabling vehicle requiring tow. Vehicle repaired at owners cost. Due to safety factor involved, the seriousness of the situation, for what portion of the costs of repair will the manufacturer be responsible?

Look up ODI 11435760 at NHTSA ↗

1
ODI 11441752

I purchased the car from Buick Spec dealership in Prosser WA on Aug. 2, 2021. The car was sold to me with rocket panel damaged, the rear brakes- rotors needed replaced and one side brake completely gone..the pins frozen. The cars transmission fluid dark dirty..low on oil..no coolant or wiper fluid at purchase. They brought car to me during covid. The door didn't shut properly I assumed the rubber around door needed replaced and I planned to have it repaired until I seen a bulge under my driver's side door.took it in and was told by 2 certified …

Look up ODI 11441752 at NHTSA ↗

00
Fuel/Propulsion System
5
ODI 10668070 · 47,948 mi

HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST KEPT TURNING OVER. CAR ONCE AGAIN SHUT OFF AND WOULD NOT START. LEFT CAR AND THEY TOLD ME FUEL PUMP MODULE WAS MELTED AND NEEDED REPLACEMENT. ALSO R…

Look up ODI 10668070 at NHTSA ↗

ODI 11271707 · 60,000 mi

2010 BUICK LUCERNE HAD BEEN DRIVEN HOME AND WAS COOLING IN DRIVEWAY. AFTER TWO HOURS, STARTER WOULD TURN OVER BUT ENGINE WOULD NOT START. BEGAN TO SMELL BURNING PLASTIC INSIDE VEHICLE. FOUND SYMPTOMS OF PROBLEM DESCRIBED IN GM SERVICE BULLETIN 15-NA-051. AFTER REMOVING BACK PASSENGER SEAT BOTTOM CUSHION, CHECKED INSIDE REAR FUSE BOX AND FOUND THAT FUEL PUMP RELAY HAD SHORTED AND MELTED THE RELAY AND DAMAGED ADJACENT FUSES WITH BURN MARKS ACROSS SURFACE OF FUSE BOX. WAITING FOR VEHICLE TO BE TOWED TO MECHANIC FOR FUSE BOX REPLACEMENT AND TO …

Look up ODI 11271707 at NHTSA ↗

ODI 11364296 · 71,000 mi

FUSE BOX PROBLEM WITH DESIGN. THE SEAT LATCH DESIGN TOGETHER SHORTS OUT THE FUEL PUMP RELAY. THIS GETS HOT, SHORTS OUT AND DAMAGES THE FUEL PUMP AND CAN CAUSE POSSIBLE FIRE. THIS IS A COSTLY DEADLY DESIGN FLAW AND SHOULD BE RECALLED. LUCKY WE FIXED IT IN TIME. I HAVE BABIES THAT SIT IN MY BACK SEAT AND IT'S SCARY TO THINK THAT IT COULD CATCH ON FIRE WITH THEM SITTING THERE.

Look up ODI 11364296 at NHTSA ↗

—0
1
ODI 10668070 · 47,948 mi

HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST KEPT TURNING OVER. CAR ONCE AGAIN SHUT OFF AND WOULD NOT START. LEFT CAR AND THEY TOLD ME FUEL PUMP MODULE WAS MELTED AND NEEDED REPLACEMENT. ALSO R…

Look up ODI 10668070 at NHTSA ↗

2
ODI 11364296 · 71,000 mi

FUSE BOX PROBLEM WITH DESIGN. THE SEAT LATCH DESIGN TOGETHER SHORTS OUT THE FUEL PUMP RELAY. THIS GETS HOT, SHORTS OUT AND DAMAGES THE FUEL PUMP AND CAN CAUSE POSSIBLE FIRE. THIS IS A COSTLY DEADLY DESIGN FLAW AND SHOULD BE RECALLED. LUCKY WE FIXED IT IN TIME. I HAVE BABIES THAT SIT IN MY BACK SEAT AND IT'S SCARY TO THINK THAT IT COULD CATCH ON FIRE WITH THEM SITTING THERE.

Look up ODI 11364296 at NHTSA ↗

ODI 11435760

See GM Bulletin # 15-na-051 Vehicle died, required tow, found out due to fuel pump relay per bulletin cited above. Rear seat bracket interfered with fuse box, disabling vehicle requiring tow. Vehicle repaired at owners cost. Due to safety factor involved, the seriousness of the situation, for what portion of the costs of repair will the manufacturer be responsible?

Look up ODI 11435760 at NHTSA ↗

000
Steering
2
ODI 11217223 · 30 mi

TAKATA INFLATORS CAR NOT WANTING TO MISFIRE RECALL ON VEHICLE.

Look up ODI 11217223 at NHTSA ↗

ODI 11546225

Power steering leak. Relay in rear fuse box, under back seat, burning out. Possibilty of back seat cushion rubbing on fuse box jarring PS relay affecting connection. Safety issue if lose control of power steering. Safety compromised if unable to start car once relay burns out. Engine has turned over without key inserted/FOB pressed.

Look up ODI 11546225 at NHTSA ↗

0—00
3
ODI 10615312 · 58,000 mi

I WAS DRIVING EAST BOUND ON INTERSTATE 20 APPROXIMATELY 7 MILES WEST OF SWEETWATER TEXAS ON JULY 11, 2014, WHEN I WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE (THAT LEFT THE SCENE.) THE JARRING CAUSED ME TO LOSE POWER SO I WAS UNABLE TO STEER OR TO BRAKE, WHICH SENT MY CAR CRASHING INTO A GUARDRAIL; FURTHERMORE, THE AIRBAGS DID NOT DEPLOY AT ALL. I WAS UNINJURED, BUT I HAVE CHECKED THE GM WEBSITE AND TO DATE, THAT CAR (WHICH WAS TOTALED) HAS NOT BEEN INCLUDED ON THEIR LIST OF RECALLED VEHICLES, THOUGH IT CLEARLY HAD THE SAME ELECTRICAL PROBLEM THA…

Look up ODI 10615312 at NHTSA ↗

ODI 10766450 · 56,576 mi

I HAVE HAD ABOUT 3 INCIDENCES OF POWER BRAKE AND POWER STEERING FAILURE AT LOW SPEEDS (10 MPH OR LESS) DURING RAINY WEATHER. WHEN MAKING A TURN, EITHER RIGHT OR LEFT, THE POWER STEERING AND POWER BRAKES FAIL. THIS DOES NOT OCCUR AT EVERY TURN ATTEMPT BUT DOES HAPPEN OCCASIONALLY. IT IS QUITE DISCONCERTING. I WILL NOT LET MY WIFE DRIVE DURING WET WEATHER AND I AM VERY CAUTIOUS.

Look up ODI 10766450 at NHTSA ↗

ODI 10939055 · 65,000 mi

RAINY WEATHER DRIVEING THRU PUDDLES ON PASENGER SIDE OF ROAD I LOOSE POWER BAAKES AND POWER STEERING. THEY RECOVER AFTER A FEW SECONDS.

Look up ODI 10939055 at NHTSA ↗

0
1
ODI 10615312 · 58,000 mi

I WAS DRIVING EAST BOUND ON INTERSTATE 20 APPROXIMATELY 7 MILES WEST OF SWEETWATER TEXAS ON JULY 11, 2014, WHEN I WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE (THAT LEFT THE SCENE.) THE JARRING CAUSED ME TO LOSE POWER SO I WAS UNABLE TO STEER OR TO BRAKE, WHICH SENT MY CAR CRASHING INTO A GUARDRAIL; FURTHERMORE, THE AIRBAGS DID NOT DEPLOY AT ALL. I WAS UNINJURED, BUT I HAVE CHECKED THE GM WEBSITE AND TO DATE, THAT CAR (WHICH WAS TOTALED) HAS NOT BEEN INCLUDED ON THEIR LIST OF RECALLED VEHICLES, THOUGH IT CLEARLY HAD THE SAME ELECTRICAL PROBLEM THA…

Look up ODI 10615312 at NHTSA ↗

Engine
1
ODI 10668070 · 47,948 mi

HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST KEPT TURNING OVER. CAR ONCE AGAIN SHUT OFF AND WOULD NOT START. LEFT CAR AND THEY TOLD ME FUEL PUMP MODULE WAS MELTED AND NEEDED REPLACEMENT. ALSO R…

Look up ODI 10668070 at NHTSA ↗

1
ODI 10668070 · 47,948 mi

HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST KEPT TURNING OVER. CAR ONCE AGAIN SHUT OFF AND WOULD NOT START. LEFT CAR AND THEY TOLD ME FUEL PUMP MODULE WAS MELTED AND NEEDED REPLACEMENT. ALSO R…

Look up ODI 10668070 at NHTSA ↗

0—0000
Seats
3
ODI 11364296 · 71,000 mi

FUSE BOX PROBLEM WITH DESIGN. THE SEAT LATCH DESIGN TOGETHER SHORTS OUT THE FUEL PUMP RELAY. THIS GETS HOT, SHORTS OUT AND DAMAGES THE FUEL PUMP AND CAN CAUSE POSSIBLE FIRE. THIS IS A COSTLY DEADLY DESIGN FLAW AND SHOULD BE RECALLED. LUCKY WE FIXED IT IN TIME. I HAVE BABIES THAT SIT IN MY BACK SEAT AND IT'S SCARY TO THINK THAT IT COULD CATCH ON FIRE WITH THEM SITTING THERE.

Look up ODI 11364296 at NHTSA ↗

ODI 11376438 · 105,000 mi

INITIAL INCIDENT HAPPENED WHILE DRIVING ON A STREET. DOOR LOCKS POWER CYCLED LOCK/UNLOCK AND THEN THE CAR WOULD CUT OFF. NO WARNING, NO TIME TO MOVE TO OUT OF TRAFFIC OR TURN ON HAZZARD. I USE THIS VEHICLE TO COMMUTE TO AND FROM WORK/CHILDCARE ETC. I ALSO TRAVEL OF THE FREEWAY ALOT. THAT WAS THE PREVIOUS INCIDENT. THE MOST RECENT INCIDENT OCCURRED WHEN THE CAR WOULD NOT TURN OVER AND UPON DOING RESEARCH WE FOUND THAT IT MAY BE RELATED TO. RELAY ISSUE DUE TO THE FUZE BOX BEING UNDERNEATH THE REAR SEAT. GM CLAIMS THAT BECAUSE A BRACKET USED TO F…

Look up ODI 11376438 at NHTSA ↗

ODI 11435760

See GM Bulletin # 15-na-051 Vehicle died, required tow, found out due to fuel pump relay per bulletin cited above. Rear seat bracket interfered with fuse box, disabling vehicle requiring tow. Vehicle repaired at owners cost. Due to safety factor involved, the seriousness of the situation, for what portion of the costs of repair will the manufacturer be responsible?

Look up ODI 11435760 at NHTSA ↗

2
ODI 11364296 · 71,000 mi

FUSE BOX PROBLEM WITH DESIGN. THE SEAT LATCH DESIGN TOGETHER SHORTS OUT THE FUEL PUMP RELAY. THIS GETS HOT, SHORTS OUT AND DAMAGES THE FUEL PUMP AND CAN CAUSE POSSIBLE FIRE. THIS IS A COSTLY DEADLY DESIGN FLAW AND SHOULD BE RECALLED. LUCKY WE FIXED IT IN TIME. I HAVE BABIES THAT SIT IN MY BACK SEAT AND IT'S SCARY TO THINK THAT IT COULD CATCH ON FIRE WITH THEM SITTING THERE.

Look up ODI 11364296 at NHTSA ↗

ODI 11435760

See GM Bulletin # 15-na-051 Vehicle died, required tow, found out due to fuel pump relay per bulletin cited above. Rear seat bracket interfered with fuse box, disabling vehicle requiring tow. Vehicle repaired at owners cost. Due to safety factor involved, the seriousness of the situation, for what portion of the costs of repair will the manufacturer be responsible?

Look up ODI 11435760 at NHTSA ↗

00—000
Service Brakes
1
ODI 11441752

I purchased the car from Buick Spec dealership in Prosser WA on Aug. 2, 2021. The car was sold to me with rocket panel damaged, the rear brakes- rotors needed replaced and one side brake completely gone..the pins frozen. The cars transmission fluid dark dirty..low on oil..no coolant or wiper fluid at purchase. They brought car to me during covid. The door didn't shut properly I assumed the rubber around door needed replaced and I planned to have it repaired until I seen a bulge under my driver's side door.took it in and was told by 2 certified …

Look up ODI 11441752 at NHTSA ↗

0
3
ODI 10615312 · 58,000 mi

I WAS DRIVING EAST BOUND ON INTERSTATE 20 APPROXIMATELY 7 MILES WEST OF SWEETWATER TEXAS ON JULY 11, 2014, WHEN I WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE (THAT LEFT THE SCENE.) THE JARRING CAUSED ME TO LOSE POWER SO I WAS UNABLE TO STEER OR TO BRAKE, WHICH SENT MY CAR CRASHING INTO A GUARDRAIL; FURTHERMORE, THE AIRBAGS DID NOT DEPLOY AT ALL. I WAS UNINJURED, BUT I HAVE CHECKED THE GM WEBSITE AND TO DATE, THAT CAR (WHICH WAS TOTALED) HAS NOT BEEN INCLUDED ON THEIR LIST OF RECALLED VEHICLES, THOUGH IT CLEARLY HAD THE SAME ELECTRICAL PROBLEM THA…

Look up ODI 10615312 at NHTSA ↗

ODI 10766450 · 56,576 mi

I HAVE HAD ABOUT 3 INCIDENCES OF POWER BRAKE AND POWER STEERING FAILURE AT LOW SPEEDS (10 MPH OR LESS) DURING RAINY WEATHER. WHEN MAKING A TURN, EITHER RIGHT OR LEFT, THE POWER STEERING AND POWER BRAKES FAIL. THIS DOES NOT OCCUR AT EVERY TURN ATTEMPT BUT DOES HAPPEN OCCASIONALLY. IT IS QUITE DISCONCERTING. I WILL NOT LET MY WIFE DRIVE DURING WET WEATHER AND I AM VERY CAUTIOUS.

Look up ODI 10766450 at NHTSA ↗

ODI 10939055 · 65,000 mi

RAINY WEATHER DRIVEING THRU PUDDLES ON PASENGER SIDE OF ROAD I LOOSE POWER BAAKES AND POWER STEERING. THEY RECOVER AFTER A FEW SECONDS.

Look up ODI 10939055 at NHTSA ↗

00—0
1
ODI 10615312 · 58,000 mi

I WAS DRIVING EAST BOUND ON INTERSTATE 20 APPROXIMATELY 7 MILES WEST OF SWEETWATER TEXAS ON JULY 11, 2014, WHEN I WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE (THAT LEFT THE SCENE.) THE JARRING CAUSED ME TO LOSE POWER SO I WAS UNABLE TO STEER OR TO BRAKE, WHICH SENT MY CAR CRASHING INTO A GUARDRAIL; FURTHERMORE, THE AIRBAGS DID NOT DEPLOY AT ALL. I WAS UNINJURED, BUT I HAVE CHECKED THE GM WEBSITE AND TO DATE, THAT CAR (WHICH WAS TOTALED) HAS NOT BEEN INCLUDED ON THEIR LIST OF RECALLED VEHICLES, THOUGH IT CLEARLY HAD THE SAME ELECTRICAL PROBLEM THA…

Look up ODI 10615312 at NHTSA ↗

Vehicle Speed Control000000—0
Air Bags00
1
ODI 10615312 · 58,000 mi

I WAS DRIVING EAST BOUND ON INTERSTATE 20 APPROXIMATELY 7 MILES WEST OF SWEETWATER TEXAS ON JULY 11, 2014, WHEN I WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE (THAT LEFT THE SCENE.) THE JARRING CAUSED ME TO LOSE POWER SO I WAS UNABLE TO STEER OR TO BRAKE, WHICH SENT MY CAR CRASHING INTO A GUARDRAIL; FURTHERMORE, THE AIRBAGS DID NOT DEPLOY AT ALL. I WAS UNINJURED, BUT I HAVE CHECKED THE GM WEBSITE AND TO DATE, THAT CAR (WHICH WAS TOTALED) HAS NOT BEEN INCLUDED ON THEIR LIST OF RECALLED VEHICLES, THOUGH IT CLEARLY HAD THE SAME ELECTRICAL PROBLEM THA…

Look up ODI 10615312 at NHTSA ↗

00
1
ODI 10615312 · 58,000 mi

I WAS DRIVING EAST BOUND ON INTERSTATE 20 APPROXIMATELY 7 MILES WEST OF SWEETWATER TEXAS ON JULY 11, 2014, WHEN I WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE (THAT LEFT THE SCENE.) THE JARRING CAUSED ME TO LOSE POWER SO I WAS UNABLE TO STEER OR TO BRAKE, WHICH SENT MY CAR CRASHING INTO A GUARDRAIL; FURTHERMORE, THE AIRBAGS DID NOT DEPLOY AT ALL. I WAS UNINJURED, BUT I HAVE CHECKED THE GM WEBSITE AND TO DATE, THAT CAR (WHICH WAS TOTALED) HAS NOT BEEN INCLUDED ON THEIR LIST OF RECALLED VEHICLES, THOUGH IT CLEARLY HAD THE SAME ELECTRICAL PROBLEM THA…

Look up ODI 10615312 at NHTSA ↗

0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Stalling or loss of power

6 mentions · 11.1% of complaints

Median mileage: 59,899 mi (6 usable records).

ODI 10615312 · 58,000 mi

I WAS DRIVING EAST BOUND ON INTERSTATE 20 APPROXIMATELY 7 MILES WEST OF SWEETWATER TEXAS ON JULY 11, 2014, WHEN I WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE (THAT LEFT THE SCENE.) THE JARRING CAUSED ME TO LOSE POWER SO I WAS UNABLE TO STEER OR TO BRAKE, WHICH SENT MY CAR CRASHING INTO A GUARDRAIL; FURTHERMORE, THE AIRBAGS DID NOT DEPLOY AT ALL. I WAS UNINJURED, BUT I HAVE CHECKED THE GM WEBSITE AND TO DATE, THAT CAR (WHICH WAS TOTALED) HAS NOT BEEN INCLUDED ON THEIR LIST OF RECALLED VEHICLES, THOUGH IT CLEARLY HAD THE SAME ELECTRICAL PROBLEM THA…

Look up ODI 10615312 at NHTSA ↗

ODI 10668070 · 47,948 mi

HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST KEPT TURNING OVER. CAR ONCE AGAIN SHUT OFF AND WOULD NOT START. LEFT CAR AND THEY TOLD ME FUEL PUMP MODULE WAS MELTED AND NEEDED REPLACEMENT. ALSO R…

Look up ODI 10668070 at NHTSA ↗

ODI 10981712 · 53,000 mi

TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THE RELAY FAILED. THE RELAY WAS REPLACED THREE ADDITIONAL TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

Look up ODI 10981712 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

5 mentions · 9.3% of complaints

Median mileage: 87,500 mi (4 usable records).

ODI 10668070 · 47,948 mi

HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST KEPT TURNING OVER. CAR ONCE AGAIN SHUT OFF AND WOULD NOT START. LEFT CAR AND THEY TOLD ME FUEL PUMP MODULE WAS MELTED AND NEEDED REPLACEMENT. ALSO R…

Look up ODI 10668070 at NHTSA ↗

ODI 11265680 · 145,000 mi

CAR WOULD NOT START. NOTICED A BURNING SMELL. WHILE RESEARCHING PROBLEMS FOUND A THREAD ON COMMON ISSUES WITH THIS CAR. TURNS OUT THE IS AN ISSUE WITH THE FUEL RELAY. CHECKED THE BOX SURE ENOUGH THE RELAY MELTED. THIS WAS UNDER MY SONS CAR SEAT!!!! IF THIS IS A KNOWN ISSUE WHY WAS THIS NOT REVIEWED AND RECALLED. DOES SOMEONE HAVE TO BE INJURED OR EVEN DIE? HOW HORRIBLE IS IT THAT A KNOWN ISSUE IS NOT ADDRESSED. AFTER THE RELAY WAS DISCOVERED I ALSO DISCOVER THE FUSE BOX HAS SOME INDENTATIONS. THESE ARE FROM THE SEAT CLAMP.

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ODI 11271707 · 60,000 mi

2010 BUICK LUCERNE HAD BEEN DRIVEN HOME AND WAS COOLING IN DRIVEWAY. AFTER TWO HOURS, STARTER WOULD TURN OVER BUT ENGINE WOULD NOT START. BEGAN TO SMELL BURNING PLASTIC INSIDE VEHICLE. FOUND SYMPTOMS OF PROBLEM DESCRIBED IN GM SERVICE BULLETIN 15-NA-051. AFTER REMOVING BACK PASSENGER SEAT BOTTOM CUSHION, CHECKED INSIDE REAR FUSE BOX AND FOUND THAT FUEL PUMP RELAY HAD SHORTED AND MELTED THE RELAY AND DAMAGED ADJACENT FUSES WITH BURN MARKS ACROSS SURFACE OF FUSE BOX. WAITING FOR VEHICLE TO BE TOWED TO MECHANIC FOR FUSE BOX REPLACEMENT AND TO …

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Steering assistance concerns

5 mentions · 9.3% of complaints

Median mileage: 47,994 mi (4 usable records).

ODI 10330855 · 3,213 mi

TL*THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING OUT OF THE DRIVEWAY, THE BRAKES AND POWER STEERING FAILED SUDDENLY. THE DEALER WAS ON THE WAY TO PICK UP THE VEHICLE TO INSPECT IT AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 3,213. UPDATED 6/19/10 *CN UPDATED 07/2/10.*JB

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ODI 10766370 · 39,412 mi

ON SEPTEMBER 14TH 2015 I WAS DRIVING MY BUICK LUCERNE ON A VERY BUSY STREET HERE IN THE BOSTON AREA @ APPROX. 11:18AM WHEN THE STEERING ON MY BUICK FAILED. I WAS FORTUNATE ENOUGH TO BE ABLE TO DIRECT THE CAR ONTO A CURB. FOR A MOMENT I FEARED A TOTAL LOSS OF CONTROL OF THE VEHICLE. FORTUNATELY A POLICE OFFICER ARRIVED AND ASSISTED ME. THE CAR WAS TOWED TO MCLAUGHLIN CHEVROLET IN WHITMAN, MA. ACCORDING TO THAT DEALER'S SERVICE DEPT. STATEMENT, THE POWER LINE WAS ROTTED AS WAS THE POWER STEERING HOSE. THIS IS A SIMILAR ISSUE THAT HAS LED TO RECA…

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ODI 10766450 · 56,576 mi

I HAVE HAD ABOUT 3 INCIDENCES OF POWER BRAKE AND POWER STEERING FAILURE AT LOW SPEEDS (10 MPH OR LESS) DURING RAINY WEATHER. WHEN MAKING A TURN, EITHER RIGHT OR LEFT, THE POWER STEERING AND POWER BRAKES FAIL. THIS DOES NOT OCCUR AT EVERY TURN ATTEMPT BUT DOES HAPPEN OCCASIONALLY. IT IS QUITE DISCONCERTING. I WILL NOT LET MY WIFE DRIVE DURING WET WEATHER AND I AM VERY CAUTIOUS.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

2 mentions · 3.7% of complaints

Median mileage: 56,576 mi (1 usable records).

ODI 10668698

TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER AND THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 3/13/15*CN UPDATED 9/11207*CN

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ODI 10766450 · 56,576 mi

I HAVE HAD ABOUT 3 INCIDENCES OF POWER BRAKE AND POWER STEERING FAILURE AT LOW SPEEDS (10 MPH OR LESS) DURING RAINY WEATHER. WHEN MAKING A TURN, EITHER RIGHT OR LEFT, THE POWER STEERING AND POWER BRAKES FAIL. THIS DOES NOT OCCUR AT EVERY TURN ATTEMPT BUT DOES HAPPEN OCCASIONALLY. IT IS QUITE DISCONCERTING. I WILL NOT LET MY WIFE DRIVE DURING WET WEATHER AND I AM VERY CAUTIOUS.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Warning lights and dashboard alerts

2 mentions · 3.7% of complaints

Median mileage: 61,798 mi (1 usable records).

ODI 11571045 · 61,798 mi

The contact owns a 2010 Buick Lucerne. The contact stated while driving 75 MPH, the vehicle went into LIMP Mode and the engine shut off inadvertently. The contact was able to veer to the side of the road. The vehicle restarted independently after 10-15 minutes. The messages "Reduced Engine Power", "Starting Disabled", "Service Throttle", "Service Stabili-trak Soon" were displayed, and other unknown warning lights were illuminated. The contact was able to continue driving; however, the vehicle failed to exceed 20-30 MPH. The vehicle was taken to…

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ODI 11666345

The contact owns a 2010 Buick Lucerne. The contact stated that there was a burning odor in the cabin of the vehicle. There were no warning lights. The vehicle was taken to a certified mechanic who informed the contact that the fuse box was overheating and beginning to melt. The fuse box relay needed to be replaced. The vehicle was not repaired. The dealer contacted the dealer, who confirmed it was a known issue and that parts were on backorder. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed there were n…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

1 mentions · 1.9% of complaints

Median mileage: Unavailable (0 usable records).

ODI 10713558

TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THERE WAS A SUDDEN INCREASE IN RPMS. IN ADDITION, THE VEHICLE JERKED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b