Auto Recall Watch
U.S. public vehicle records

2018 Cadillac ATS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

21 owner complaints analyzed

2 distinct recall campaigns

28,899 mi median reported failure mileage

Scope: 2018 model year. Data updated: . 6 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 6 of 21 complaints (28.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior314.3%
Transmission and shifting29.5%
Engine operation29.5%
Fuel system concerns29.5%
Electrical and battery issues14.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
6
Electrical System
3
Fuel/Propulsion System
2
Steering
2
Unknown Or Other
2
Air Bags
1
Air Bags: Air Bag/Restraint Control Module
1
Air Bags:Srs Malfunction Warning Lamp/Light
1
Component breakdown data
CategoryCount
Power Train6
Electrical System3
Fuel/Propulsion System2
Steering2
Unknown Or Other2
Air Bags1
Air Bags: Air Bag/Restraint Control Module1
Air Bags:Srs Malfunction Warning Lamp/Light1

Power Train: 6; Electrical System: 3; Fuel/Propulsion System: 2; Steering: 2; Unknown Or Other: 2; Air Bags: 1; Air Bags: Air Bag/Restraint Control Module: 1; Air Bags:Srs Malfunction Warning Lamp/Light: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
1
50,000 to 74,999
1
75,000 to 99,999
1
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9991
50,000 to 74,9991
75,000 to 99,9991
100,000 to 149,9990
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (3). 15 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018
2
2020
2
2021
1
2022
2
2023
6
2024
3
2025
4
2026
1
Complaints over time data
CategoryCount
20182
20202
20211
20222
20236
20243
20254
20261

2018: 2; 2020: 2; 2021: 1; 2022: 2; 2023: 6; 2024: 3; 2025: 4; 2026: 1

Pattern summary

Power Train leads the component reports. Steering behavior appears in 3 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Engine operation appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11089720 · 2018-04-23 (April 23, 2018)

WOULD THE DEPT. OF TRANSPORATION BE SO NICE TO TEST VEHICLE LIGHTS AND REMOVE SOME FROM THE ROAD AS THEY ARE CAUSING A LOT OF DEATHS. IF THERE IS SOMETHING BETWEEN A DRIVER & THEM THEY CANNOT BE SEEN. THE WORSE ONE I SEE IS THE NEW CADILLAC WITH 4 OF THE DANGEROUS LIGHTS. THANKS!

Owner-reported narrative. Look up ODI 11089720 at NHTSA ↗

Owner report 11104928 · 2018-07-01 (July 1, 2018)

HIGH PRESSURE FUEL PUMP

Owner-reported narrative. Look up ODI 11104928 at NHTSA ↗

Owner report 11325962 · 2020-05-26 (May 26, 2020)

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

Owner-reported narrative. 18,000 miles reported. Look up ODI 11325962 at NHTSA ↗

Owner report 11343094 · 2020-08-03 (August 3, 2020)

NO POWER STEERING CLUSTER WARNING SAYS SERVICE POWER STEERING DRIVE WITH CARE

Owner-reported narrative. 24,271 miles reported. Look up ODI 11343094 at NHTSA ↗

Owner report 11440887 · 2021-11-18 (November 18, 2021)

This is the 3rd tire now that I am going to have to replace. PEPE Cadillac replaced the 1st one on 4/21/20 and another one on 6/30/21 and now another one any day. It seems like the tires start bulging off the rim and as per the dealership they are unsafe to drive and need to be replaced. It cost me $276.51 and $274.49 respectively and whatever its going to cost now to replace the 3rd one. First one failed at 10,856 miles, Second one failed at 16,244 miles and now the 3rd one at 19,967 miles. I am attaching the dealership invoices and phot…

Owner-reported narrative. Look up ODI 11440887 at NHTSA ↗

Owner report 11456480 · 2022-03-13 (March 13, 2022)

Vehicle was involved in a accident all front damage and airbags didn’t deploy

Owner-reported narrative. Look up ODI 11456480 at NHTSA ↗

Owner report 11467229 · 2022-06-02 (June 2, 2022)

Transmission shudder noticed between 42 to 48 mph. It appears the transmission is shaking, it seems to be continually shifting between gears in the 42 to 48 mph range.

Owner-reported narrative. Look up ODI 11467229 at NHTSA ↗

Owner report 11504832 · 2023-02-01 (February 1, 2023)

2018 cadillac ats (most of the cadillac vehicles reported same issue). The transmission fluid is wrong fluid by manufacturer and driving at regular speed all of a sudden it starts shuddering and loses power or slows down at freeway speeds or any local roads. took the car for inspection to a local dealer and they said it is the transmission fluid which has to be upgraded and charged me hundreds of dollars. But how it is not recalled by GM since they sold the cars with wrong transmission fluid which is causing these issues?

Owner-reported narrative. Look up ODI 11504832 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

18V358000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2018-05-31 (May 31, 2018)

General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.

Consequence: A damaged fuel line can create a fuel leak, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.

NHTSA campaign record ↗
25V175000 · Steering:Electric Power Assist System

Reported: 2025-03-20 (March 20, 2025)

General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.

Consequence: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Remedy: Dealers will replace the power steering gear assembly, free of charge. Owner notification letters were mailed April 15, 2025. Owners may contact Cadilac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252497020.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

21 unique complaints in this selection. Analysis snapshot: 2026-10-01.

28.6%Usable mileage6 / 21 records
100.0%Valid incident date21 / 21 records
100.0%Valid filing date21 / 21 records
100.0%Ordered incident and filing dates21 / 21 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2013201420152016201720182019
Power Train
4125.6%
ODI 10519834 · 1,050 mi

RIGHT TURN FROM STOP ONTO MAJOR 6-LANE HIGHWAY; NO POWER TO ENGINE AFTER ENGAGEMENT OF ACCELERATOR; ACTED AS THOUGH NOT IN-DRIVE GEAR; TACHOMETER REVED PAST 6K; FOOT OFF OF PEDAL; TRANSMISSION ENGAGED; VERY SLOW RETURN TO NORMAL OPERATION; EVASIVE ACTION BY OTHER DRIVERS FOLLOWING; NO REPLICATION BY DEALER AFTER 4-DAYS OF TESTING; RETURNED VEHICLE TO OWNER WITHOUT EXPLANATION OF PROBLEM. *TR

Look up ODI 10519834 at NHTSA ↗

2927.9%
ODI 10640528 · 4,447 mi

TL* THE CONTACT OWNS A 2014 CADILLAC ATS. AFTER SHIFTING INTO PARK, THE VEHICLE REVERSED AND THE GEAR SHIFTER WAS UNABLE TO MOVE. THE CONTACT TURNED THE VEHICLE OFF AND IT FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER, BUT THE TECHNICIAN COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,447.

Look up ODI 10640528 at NHTSA ↗

517.2%
ODI 10780932 · 5,400 mi

FIRST IN LINE WHILE STOPPED AT A LEFT-TURN LIGHT ON A CITY STREET. LIGHT TURNED GREEN, BEGAN TO ACCELERATE. MID-WAY THROUGH THE TURN, HEARD A "POP", LOST STEERING CONTROL, AND THE REAR END SPUN CAR INTO THE CURB. KEEP IN MIND THIS IS A 4-WHEEL-DRIVE CAR. WHEN THE CAR CAME TO A STOP, THE NOSE OF THE CAR WAS RESTING ON THE FRONT PASSENGER TIRE AND WHEEL. THE RIGHT-REAR WHEEL WAS SCRATCHED AND ABRADED ALL AROUND BECAUSE IT WAS STILL SPINNING WHEN IT HIT THE CURB. THE FRONT RIGHT WHEEL HAS DAMAGE ONLY ON HALF OF IT BECAUSE IT STOPPED SPINNING WHEN …

Look up ODI 10780932 at NHTSA ↗

1031.3%
ODI 11206974

VEHICLE TENDS TO DO A HARD DOWN SHIFT WHEN IT'S AROUND 10-15 MPH AND IT WILL FEEL LIKE SOMEONE HIT YOUR CAR FROM BEHIND. WHEN ACCELERATING FROM A COMPLETE STOP 10-15 MPH VEHICLE WILL STALL SOMETIMES.

Look up ODI 11206974 at NHTSA ↗

515.6%
ODI 11242834 · 13,000 mi

TRANSMISSION SHUDDERS ON LIGHT ACCELERATION (WORST AT AROUND 50 MPH) GENERAL ACCELERATION FEELS SIMILAR TO AN ENGINE MISFIRE WITH INTERMITTENT DROPS IN POWER. SOME TIMES TRANSMISSION CAN SHIFT HARD AND HAVE A BANG, JARRING FEELING.

Look up ODI 11242834 at NHTSA ↗

628.6%
ODI 11104928

HIGH PRESSURE FUEL PUMP

Look up ODI 11104928 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
3622.5%
ODI 10519834 · 1,050 mi

RIGHT TURN FROM STOP ONTO MAJOR 6-LANE HIGHWAY; NO POWER TO ENGINE AFTER ENGAGEMENT OF ACCELERATOR; ACTED AS THOUGH NOT IN-DRIVE GEAR; TACHOMETER REVED PAST 6K; FOOT OFF OF PEDAL; TRANSMISSION ENGAGED; VERY SLOW RETURN TO NORMAL OPERATION; EVASIVE ACTION BY OTHER DRIVERS FOLLOWING; NO REPLICATION BY DEALER AFTER 4-DAYS OF TESTING; RETURNED VEHICLE TO OWNER WITHOUT EXPLANATION OF PROBLEM. *TR

Look up ODI 10519834 at NHTSA ↗

1716.3%
ODI 10569412 · 700 mi

WHILE DRIVING THE CAR AT ABOUT 15 TO 20 MILES AN HOUR THE CAR CAME TO A COMPLETE STOP. THERE WAS A TOTAL SHUT DOWN OF THE ELECTRICAL SYSTEM. THE EMERGENCY BLINKERS COULD NOT BE ENGAGED, THE CAR COULD NOT BE SHIFTED. THE CAR WAS TOWED INTO THE SHOP, THE DEALER ADVISED ME THE ENGINE FAILED AND A NEW ENGINE WAS PUT INTO THE CAR BY THE DEALER. WE HAVE OWNED THE CAR FOR TWO MONTHS. *TR

Look up ODI 10569412 at NHTSA ↗

620.7%
ODI 10924728

A1 INCOMING EMAIL: LETTER FROM CONSUMER RE THE SAFETY OF 2015 ATS CADILLAC. *SMD THE CONSUMER STATED WHILE DRIVING 70 MPH ON THE FREEWAY, THE FUEL GAUGE COMPLETELY SHUT DOWN. TWO MONTHS LATER, THE FRONT DASH COMPUTER QUE READER SHUT DOWN COMPLETELY. *JB

Look up ODI 10924728 at NHTSA ↗

618.8%
ODI 11348530

THE RADIO SCREEN IS CRACKING FROM THE INSIDE OF THE SCREEN I'M GETTING A SPIDERWEB EFFECT THAT IS NOT ALLOWING ME TO SEE THE SCREEN. CAN'T SEE THE SPEED OF MY AC FAN BECASUE I CAN'T SEE THE SCREEN, CAN'T CHANGE TO BLUETOOTH BECAUSE I CAN'T SEE THE SCREEN, CAN'T USE MY NAVIGATION SYSTEM THAT I PAID EXTRA FOR BECAUSE I CAN'T SEE THE SCREEN DUE TO THE SPIDERWEB EFFECT. THIS IS A DEFECT AS I HAVE USED THE RADIO UNDER NORMAL USE AND IT SHOULD NOT CRACK FROM THE INSIDE. I CAN'T USE ANY OF THE RADIO FEATURES DUE TO THIS ISSUE.

Look up ODI 11348530 at NHTSA ↗

618.8%
ODI 11230505

TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS AND GAUGES FLICKERED OFF AND ON. WHITES CHEVROLET BUICK GMC CADILLAC (173 OLD FARM RD, ROANOKE RAPIDS, NC 27870, [phone removed]) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE DEALER WAS CONTACTED MORE THAN ONCE, BUT COULD NOT SCHEDULE A TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Look up ODI 11230505 at NHTSA ↗

314.3%
ODI 11325962 · 18,000 mi

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

Look up ODI 11325962 at NHTSA ↗

150.0%
ODI 11689817

Vehicle has an issue where it intermittently throws errors, loses power, accelerates on its own, and is difficult to steer. I purchased it with 12,800 miles in it and it has been having this issue since then and no one has been able to fix it. It appears from maintenance records it has been happening since it had 2800 miles on it. It has happened many times with me since I purchased the vehicle in November of 2023.

Look up ODI 11689817 at NHTSA ↗

Engine
4830.0%
ODI 10513337 · 20 mi

ROUGH IDLE WHEN IN DRIVE AND STOPPED AT LIGHT (ALWAYS), I DID BRING IT IN FOR SERVICE FOR THE ROUGH IDLE AND DEALERSHIP STATED NOTHING SHOWED UP ON COMPUTER SO THEY WERE UNABLE TO CORRECT PROBLEM. *TR

Look up ODI 10513337 at NHTSA ↗

1413.5%
ODI 10569412 · 700 mi

WHILE DRIVING THE CAR AT ABOUT 15 TO 20 MILES AN HOUR THE CAR CAME TO A COMPLETE STOP. THERE WAS A TOTAL SHUT DOWN OF THE ELECTRICAL SYSTEM. THE EMERGENCY BLINKERS COULD NOT BE ENGAGED, THE CAR COULD NOT BE SHIFTED. THE CAR WAS TOWED INTO THE SHOP, THE DEALER ADVISED ME THE ENGINE FAILED AND A NEW ENGINE WAS PUT INTO THE CAR BY THE DEALER. WE HAVE OWNED THE CAR FOR TWO MONTHS. *TR

Look up ODI 10569412 at NHTSA ↗

13.4%
ODI 11733655

Fuel and/or combustion problem leading to excessive emissions at unpredictable times. I mean so much smoke suddenly comes out that the driver behind can't see, and it seems the car may be on fire.

Look up ODI 11733655 at NHTSA ↗

39.4%
ODI 11337876 · 18,000 mi

THERE WAS A SHUDDER TO THE VEHICLE WHILE IN MOTION AND IT LURCHES FORWARD LIKE IT SKIPS GEARS WHEN GOING FROM REVERSE INTO DRIVE AND OFTEN FROM INCREASE SPEED

Look up ODI 11337876 at NHTSA ↗

39.4%
ODI 11089664 · 34,000 mi

TL* THE CONTACT OWNS A 2017 CADILLAC ATS. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (LES STANFORD CHEVROLET, 21711 MICHIGAN AVE, DEARBORN, MI 48124). THE DEALER DIAGNOSED THE VEHICLE, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 34,000.

Look up ODI 11089664 at NHTSA ↗

14.8%
ODI 11104928

HIGH PRESSURE FUEL PUMP

Look up ODI 11104928 at NHTSA ↗

150.0%
ODI 11337683 · 14,000 mi

THE ENGINE STOPPED ITSELF WHEN I WAS AT A COMPLETE STOP AT A TRAFFIC SIGNAL. AFTER A FEW MINUTES I WAS ABLE TO START THE ENGINE AGAIN. IT DID THIS THREE TIMES IN THE SPACE OF AN HOUR. ALWAYS AT A COMPLETE STOP.

Look up ODI 11337683 at NHTSA ↗

Steering
2515.6%
ODI 10486378 · 600 mi

WHEN TAKING A CORNER THE CAR APPEARED TO OVER STEER. AT FIRST I THOUGHT IT WAS ME SO I WENT TO TURN THE WHEEL TO CORRECT IT AND IT FELT SLUGGISH FOR LACK OF A BETTER WORD. ALMOST INSTANTLY AFTER THAT A WARNING CAME UP ON THE DASH THAT INDICATED SOMETHING LIKE "SERVICE POWER STEERING, PLEASE DRIVE SAFELY". THE WARNING OCCURRED TWO MORE TIMES IN A MATTER OF A COUPLE MILES BUT I DID NOT REALLY NOTICE ANY STEERING ISSUES THOSE TIMES. *TR

Look up ODI 10486378 at NHTSA ↗

109.6%
ODI 10608090 · 50 mi

VEHICLE WANDERS AT HIGHWAY SPEEDS ON LEVEL ROADS, CAN'T KEEP IT IN A STRAIGHT LINE. DEALER REFUSES TO RECTIFY, SAYS THAT IT IS NORMAL, SINCE THEIR OTHER MODELS ARE THE SAME. IT IS A DANGEROUS SITUATION SINCE YOU ARE AFRAID TO BLINK AND MAY END UP IN ANOTHER LANE OF TRAFFIC. JUST USING IT FOR CITY TRAFFIC NOW. CURRENT ODOMETER READING 1,600 KM SINCE NEW IN FEBRUARY 2014. HOW SAFE IS THE ELECTRIC STEERING? *TR

Look up ODI 10608090 at NHTSA ↗

620.7%
ODI 10780932 · 5,400 mi

FIRST IN LINE WHILE STOPPED AT A LEFT-TURN LIGHT ON A CITY STREET. LIGHT TURNED GREEN, BEGAN TO ACCELERATE. MID-WAY THROUGH THE TURN, HEARD A "POP", LOST STEERING CONTROL, AND THE REAR END SPUN CAR INTO THE CURB. KEEP IN MIND THIS IS A 4-WHEEL-DRIVE CAR. WHEN THE CAR CAME TO A STOP, THE NOSE OF THE CAR WAS RESTING ON THE FRONT PASSENGER TIRE AND WHEEL. THE RIGHT-REAR WHEEL WAS SCRATCHED AND ABRADED ALL AROUND BECAUSE IT WAS STILL SPINNING WHEN IT HIT THE CURB. THE FRONT RIGHT WHEEL HAS DAMAGE ONLY ON HALF OF IT BECAUSE IT STOPPED SPINNING WHEN …

Look up ODI 10780932 at NHTSA ↗

412.5%
ODI 11288691 · 11,950 mi

WHILE DRIVING ON THE FREEWAY, A CAR WAS MERGING INTO MY LANE. I QUICKLY TURNED INTO THE NEXT AVAILABLE LANE AS IT WAS EMPTY, AND WHEN I TURNED THE STEERING WHEEL SLIGHTLY TO THE LEFT, IT OVERCOMPENSATED AND VIOLENTLY TURNED THE STEERING WHEEL TO THE LEFT, LEADING TO THE CAR SPINNING OUT ON THE FREEWAY. IT WAS DIFFICULT TO STRAIGHTEN THE WHEEL AT THAT POINT, UNTIL IT OVERCOMPENSATED TO THE RIGHT CAUSING ME TO SPIN OUT SOME MORE. THIS LED TO AN ACCIDENT, AND IT WAS A MIRACLE NO ONE WAS KILLED. DURING THE TIME OF THIS ACCIDENT, THE ROAD WAS IN…

Look up ODI 11288691 at NHTSA ↗

1237.5%
ODI 11184166 · 22,400 mi

I HAVE A 2017 CADILLAC ATS AND THE PROBLEM WITH THE POWER STEERING HAS STILL NOT BEEN RESOLVED THIS IS A CRITICAL ISSUE WITH DRIVING AS A 69 YEAR OLD I NOW HAVE BECOME HESITANT TO DRIVE THE CAR NOT ONLY FOR MY SAFETY BUT OTHERS IF THE STEERING FAILS AND I CAUSE AN ACCIDENT I BELIEVE GM NEEDS TO BUY THE CAR BACK BEFORE SOMEBODY IS KILLED OR INJURED A RECALL ON A 2017 SHOULD NOT HAPPEN

Look up ODI 11184166 at NHTSA ↗

29.5%
ODI 11343094 · 24,271 mi

NO POWER STEERING CLUSTER WARNING SAYS SERVICE POWER STEERING DRIVE WITH CARE

Look up ODI 11343094 at NHTSA ↗

150.0%
ODI 11689817

Vehicle has an issue where it intermittently throws errors, loses power, accelerates on its own, and is difficult to steer. I purchased it with 12,800 miles in it and it has been having this issue since then and no one has been able to fix it. It appears from maintenance records it has been happening since it had 2800 miles on it. It has happened many times with me since I purchased the vehicle in November of 2023.

Look up ODI 11689817 at NHTSA ↗

Unknown Or Other
1710.6%
ODI 10632238 · 16,500 mi

SINCE JUNE 2013, THE CADILLAC ATS HAS BEEN MAKING A VIBRATION FEELING. THE VIBRATION IS UNKNOWN, IT HAS BEEN TO SERVICE TWICE. FIRST I WAS SUGGESTED TO TRY A DIFFERENT GAS (PREMIUM GAS). THE PROBLEM CONTINUED TO OCCUR, SO I SWITCHED BACK TO REGULAR GAS. THEN RECEIVED A RECALL LETTER ABOUT THE TRANSMISSION SHIFT AND THAT PROBLEM WAS FIXED. BUT I ALSO ASKED SERVICE TO DRIVE VEHICLE AROUND WHILE IN THE SHOP TO FIGURE OUT THE OCCURRING VIBRATION ISSUE. SERVICE TOLD ME ALL THE CADILLAC ATS'S CARS DO THE SAME THING AND THAT THATS HOW THEY WERE MANUFA…

Look up ODI 10632238 at NHTSA ↗

2322.1%
ODI 10700562 · 7,000 mi

I WAS INVOLVED IN A CAR CRASH ON 8-11-14. MY HUSBAND BROUGHT MY A 2014 CADILLAC ATS FOR MY BIRTHDAY. A FEW MONTHS AFTER OWNERSHIP I NOTICED THAT WHEN IT RAINED THE CAR WOULD HYDROPLANE BUT THE STABILITRAK WOULD MAKE THE VEHICLE JUMP BACK INTO IT'S LANE. MY HUSBAND THOUGHT I WAS BEING A BRAT, SO I TOLD HIM TO DRIVE THE CAR. HE TOOK THE CAR FOR A TEST DRIVE AND LESS THAN MINUTES INTO HIS TEST DRIVE HE SAID, ?CALL THE DEALERSHIP AND GET THESE [XXX] TIRES OFF THIS CAR NOW? ! I CALLED THE DEALERSHIP ([XXX]) AND LEFT A MESSAGE WITH [XXX] [XXX]…

Look up ODI 10700562 at NHTSA ↗

413.8%
ODI 11326051 · 60,000 mi

THE VEHICLE CUE SCREEN CRACKING. I HAD THE SCREEN REPLACED IN 2017 AND NOW THE SCREEN IS CRACKED.*DT CONSUMER STATED THERE IS A LAWSUIT AGAINST GM FOR USING PLASTIC SCREENS FROM 2012 CADILLAC MODELS WHEN IT WAS MANUFACTURED. CURRENTLY CADILLAC IS CHARGING $1,000 TO $2,000 TO REPAIR THE SCREEN.*JB *TR

Look up ODI 11326051 at NHTSA ↗

26.3%
ODI 11132982 · 38,000 mi

THE TOUCH SCREEN DOES NOT WORK. IT MOVES BY ITSELF AND EVEN WHEN WE SELECT AN OPTION IT DOES NOT RECOGNIZE IT. IT IS A SCARY AS WE CANNOT RECEIVE PHONE CALLS AND IT IS A CONSTANT DISTRACTION WHERE THE WHOLE MENU IS NOT WORKING. WE HAVE BEEN TO THE DEALER A COUPLE OF TIMES AND I ALSO KEPT A MESSAGE FOR THE MANAGER ON FRIDAY (SEPTEMBER 28TH). HE NEVER REPLIED BACK. WE HAVE A FEW VIDEOS THAT SHOW THE TOUCH SCREEN IS NOT WORKING (IT WORKS A FEW TIMES). THE PROBLEM OCCURS MORE WHEN IT IS WARM WEATHER. MANY OTHER FOLKS HAVE REPORTED THE SAME ISSUE…

Look up ODI 11132982 at NHTSA ↗

618.8%
ODI 11089664 · 34,000 mi

TL* THE CONTACT OWNS A 2017 CADILLAC ATS. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (LES STANFORD CHEVROLET, 21711 MICHIGAN AVE, DEARBORN, MI 48124). THE DEALER DIAGNOSED THE VEHICLE, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 34,000.

Look up ODI 11089664 at NHTSA ↗

29.5%
ODI 11325962 · 18,000 mi

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

Look up ODI 11325962 at NHTSA ↗

00.0%

No examples available for this selection.

Air Bags
85.0%
ODI 10778287 · 32,000 mi

MY DAUGHTER DROVE MY CAR AND HIT A METAL MAIL BOX (6X6 POLE, HOLDING 3 MAIL BOXES) AT 35 TO 40 MPH, SHE HIT ALMOST DEAD CENTER. THE SEAT BELT DIDN'T STOP HER FROM HITTING HER HEAD ON THE STEERING WHEEL AND THE AIR BAG DIDN'T DEPLOY. MY DAUGHTER SUFFERED A CONCUSSION, NECK AND BACK PAIN, ONE OF HER EYES VISION IS AFFECTED. SHE WAS DRIVING IN OUR STREET 3 HOUSES DOWN FROM OUR HOUSE, STREET IS WINDING AND NOT LIGHTED.

Look up ODI 10778287 at NHTSA ↗

76.7%
ODI 10700562 · 7,000 mi

I WAS INVOLVED IN A CAR CRASH ON 8-11-14. MY HUSBAND BROUGHT MY A 2014 CADILLAC ATS FOR MY BIRTHDAY. A FEW MONTHS AFTER OWNERSHIP I NOTICED THAT WHEN IT RAINED THE CAR WOULD HYDROPLANE BUT THE STABILITRAK WOULD MAKE THE VEHICLE JUMP BACK INTO IT'S LANE. MY HUSBAND THOUGHT I WAS BEING A BRAT, SO I TOLD HIM TO DRIVE THE CAR. HE TOOK THE CAR FOR A TEST DRIVE AND LESS THAN MINUTES INTO HIS TEST DRIVE HE SAID, ?CALL THE DEALERSHIP AND GET THESE [XXX] TIRES OFF THIS CAR NOW? ! I CALLED THE DEALERSHIP ([XXX]) AND LEFT A MESSAGE WITH [XXX] [XXX]…

Look up ODI 10700562 at NHTSA ↗

26.9%
ODI 11577647

See attached document for complaint

Look up ODI 11577647 at NHTSA ↗

515.6%
ODI 11004850 · 6,000 mi

TL* THE CONTACT OWNS A 2016 CADILLAC ATS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT PLACED A MOBILE PHONE ON THE PASSENGER SEAT AND THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (HENNESSY CADILLAC LOCATED AT 3377 SATELLITE BLVD, DULUTH, GA 30096; [phone removed]) WHO STATED THAT THEY DID NOT HAVE A REMEDY FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE NOT ABLE TO REPAIR THE ISSUE. THE FAILURE MILEAGE WAS 6,000. UPDATED 08/30/17*LJ

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26.3%
ODI 11566405

My air bag light randomly appeared and has been on for at about year now the dealership wants me to pay a ridiculous amount of money for all of these safety hazards including to fix my “airbag sensor” when I have never used the airbags. I am the one and only owner of the car which I purchased directly from the Ed Morse bayview Cadillac dealership. Faulty airbags and or sensors are a huge safety hazard. I need to know my airbags are working correctly as well as the sensors not only for my safety but as well as my child. My car has recently been …

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14.8%
ODI 11456480

Vehicle was involved in a accident all front damage and airbags didn’t deploy

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00.0%

No examples available for this selection.

Service Brakes
148.8%
ODI 10553831 · 7,500 mi

I WAS PULLING IN TO A PARKING SPOT BEHIND A CAR AT A VERY LOW SPEED WHEN I PRESSED THE BRAKES FOR THE CAR TO STOP, INSTEAD IT ACCELERATED AND SMASHED IN TO A CAR IN FRONT OF ME. I TRIED PRESSING THE BRAKES HARDER IN ORDER TO AVOID THE IMPACT AND THE CAR DID NOT RESPOND. *TR

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21.9%
ODI 10817024 · 24,000 mi

THE FRONT COLLISION WARNING/AUTO BRAKING FEATURE MALFUNCTIONED AT 45MPH AND FLASHED COLLISION WARNING IN HUD AND SLAMMED ON THE BRAKES FULL FORCE WITH NO OBJECTS/CARS ANYWHERE NEAR THE VEHICLE. IF SOMEONE HAD BEEN BEHIND US THE CAR WOULD HAVE HIT US. *JS

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26.9%
ODI 11156889 · 58,250 mi

STARTED VEHICLE AND WENT IN RESERVE. THEIR WAS NO RESPONSE FROM THE BRAKES AS I PRESSED ON THE BRAKE PEDAL, THE VEHICLE CONTINUED TO MOVE REARWARD. I HAD TO APPLY HARD PRESSURE TO STOP THE VEHICLE. BRAKE PEDAL BARELY MOVES AS I PRESS IT. HARD TO STOP VEHICLE.

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26.3%
ODI 11317835 · 14,209 mi

WHEN OPERATING MY VEHICLE INTO DRIVE MANY TIMES WHEN TURNING THE FRONT WHEELS THE CAR LOOSE IT POWER AND STALLS. THIS CAN BE VERY DANGEROUS WHEN TURNING VEHICLE INTO OTHER CROSS SECTIONS OR SMIPLY TURNING. PLEASE LOOK INTO THIS BEFORE SOMETHING SERIOUS HAPPENHIS. THIS INCIDENT OCCURS WHEN STATIONARY OR MOVING FORWARD SLOWLY. I WAS MOVING FORWARD OUT OF MY DRIVEWAY AND INTO ON GOING TRAFFIC. LUCKLY I WAS ABLE TO BAGBACK INTO DRIVEWAY .

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26.3%
ODI 11064482 · 2,414 mi

UPON BRAKING CAR SHAKES AND MAKES A LOUD NOISE BUT EVENTUALY STOPS. ABOUT 8 DAYS LATER WHILE PARKING THE BRAKES FAILED TO OPERATE RESULTING IN A COLLISION.

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00.0%

No examples available for this selection.

150.0%
ODI 11689817

Vehicle has an issue where it intermittently throws errors, loses power, accelerates on its own, and is difficult to steer. I purchased it with 12,800 miles in it and it has been having this issue since then and no one has been able to fix it. It appears from maintenance records it has been happening since it had 2800 miles on it. It has happened many times with me since I purchased the vehicle in November of 2023.

Look up ODI 11689817 at NHTSA ↗

Exterior Lighting
74.4%
ODI 10551245

VEHICLE HEADLIGHTS WITH THE HID OPTION DO NOT ALWAYS ALIGN PROPERLY CAUSING ONE SIDE, EITHER LEFT OR RIGHT ON OCCASION TO AIM HIGHER THAN THE OTHER. THIS ISSUE SEEMS TO BE HAPPENING WHEN THE VEHICLE HEADLIGHT SELECTION IS IN THE AUTO MODE AND THE KEY FOB OR IGNITION BUTTON IS USED. THIS HAS BECOME A NUISANCE BECAUSE I MUST CONSTANTLY PARK BY A WALL TO MAKE SURE THE HEADLIGHTS HAVE ALIGNED PROPERLY BEFORE DRIVING OFF AND BLINDING ONCOMING TRAFFIC. THE CALIBRATION CYCLE SEEMS TO BE FAULTY AND I HAVE BEEN TO TWO DEALERS WITH NO RESOLVE. I AM A…

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21.9%
ODI 10681659 · 500 mi

MY ATS IS EQUIPED WITH THE ADAPTIVE FORWARD LIGHT WHICH HAS AN AUTO-LEVELING AND CALIBRATION FEATURE. THIS MALFUNCTIONS INFREQUENTLY CAUSING THE HEADLIGHTS TO BE AIMED TOO HIGH AND BLIND ONCOMING TRAFFIC. THE CAR NEED TO BE COMPLETE SHUTOFF THEN RESTARTED TO TRIGGER THE RECALIBRATION PROCESS TO FIX THIS INTERMITTENT ISSUE. *JS

Look up ODI 10681659 at NHTSA ↗

413.8%
ODI 10944422 · 12,000 mi

THE HEADLIGHTS DO NOT PROVIDE ADEQUATE ILLUMINATION UNDER ALL DRIVING CONDITIONS. I AM A RETIRED AIRLINE PILOT WITH 20-20 VISION. THE CITY I LIVE IN DOES NOT HAVE SIDEWALKS AND I HAVE HAD SEVERAL CLOSE CALLS WITH STREET WALKERS THAT CAN BE EASILY SEEN BY OTHER MAKES AND MODELS. NHTSA RATES THE 2015 CADILLAC ATS WORST HEADLIGHTS ON MID-SIZE CARS. AS A CADILLAC OWNER SINCE 1977, I HAVE BEEN A SATISFIED CUSTOMER UNTIL THIS ATS. WHEN I BOUGHT THE ATS, I ASSUMED IT HAD GOOD STEERING, BRAKES, TIRES, WINDSHIELD WIPERS, AND HEADLIGHTS. I HAVE CONTAC…

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00.0%

No examples available for this selection.

13.1%
ODI 11510177

My headlight bulbs have been replaced and checked 2x by the used auto superstore which I will not name at this time ! and by the manufacturer (dealer) but once it’s dark out and the automatic brights come on and either both or one side goes completely out only to come back on sometimes or not at all which is very dangerous especially at night !

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14.8%
ODI 11089720

WOULD THE DEPT. OF TRANSPORATION BE SO NICE TO TEST VEHICLE LIGHTS AND REMOVE SOME FROM THE ROAD AS THEY ARE CAUSING A LOT OF DEATHS. IF THERE IS SOMETHING BETWEEN A DRIVER & THEM THEY CANNOT BE SEEN. THE WORSE ONE I SEE IS THE NEW CADILLAC WITH 4 OF THE DANGEROUS LIGHTS. THANKS!

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Power TrainToo few reports for a range84,000 mi1 (sparse)
ODI 11557178 · 84,000 mi

The contact owns a 2018 Cadillac ATS. The contact stated while driving at undisclosed speeds, there was an abnormal growling sound coming from the vehicle. The contact looked underneath the vehicle, checked the tires, and checked the inside of the vehicle but found no failure. The contact continued to drive the vehicle and heard an abnormal winding or rubber sound. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the differential needed to be replaced. The vehicle wa…

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Electrical SystemToo few reports for a range25,764 mi2 (sparse)
ODI 11325962 · 18,000 mi

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

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ODI 11706515 · 33,527 mi

The contact owns a 2018 Cadillac ATS. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the mechanic determined that the F-module, Part Number: 86815664, used to control the engine Auto START/STOP, needed to be replaced. The dealer was contacted for the part and informed the contact that the part was not available. The contact had contacted approximately 6 dealers, who confirmed that the part was not available. The manufacturer was notified of th…

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SteeringToo few reports for a range24,271 mi1 (sparse)
ODI 11343094 · 24,271 mi

NO POWER STEERING CLUSTER WARNING SAYS SERVICE POWER STEERING DRIVE WITH CARE

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Unknown Or OtherToo few reports for a range18,000 mi1 (sparse)
ODI 11325962 · 18,000 mi

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

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Air Bags: Air Bag/Restraint Control ModuleToo few reports for a range19,000 mi1 (sparse)
ODI 11528452 · 19,000 mi

The contact owns a 2018 Cadillac ATS. The contact stated that while the front passenger’s side seat was occupied, the air bag (SRS) restraint system warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the presence module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 19,000.

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Air Bags:Srs Malfunction Warning Lamp/LightToo few reports for a range19,000 mi1 (sparse)
ODI 11528452 · 19,000 mi

The contact owns a 2018 Cadillac ATS. The contact stated that while the front passenger’s side seat was occupied, the air bag (SRS) restraint system warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the presence module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 19,000.

Look up ODI 11528452 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V175000 · 2025-03-202 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-011None
ODI 11637598

The power steering will randomly stop working while driving! We have had it in the shop 3 times and they can't find anything! We have replaced alternator, battery and it still isn't fixed! I seen u had a recall on the 16, 17, and some 18s for this issue! We have always bought GMs and are very disappointed! Could u please! Fix this issue on our car! Our car must have been over looked on this issue!

Look up ODI 11637598 at NHTSA ↗

2025-020None

No examples available for this selection.

2025-03025V175000

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-072None
ODI 11671972

My vehicle recently started experiencing an issue where the power steering would randomly cut out while I was driving. If I pulled over and shut the car off and then turned it back on the power steering would come back. But sometimes I would have to do this multiple times in a single drive just to keep the power steering on. I know that there is already a recall for this for some 2018 Cadillac ATS and CTS vehicles, but mine was not included in the recall, despite having the same issue. Took it to the dealer for diagnostic and they ended up havi…

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ODI 11672691

Rear differential. This part will be available after removal. This put me at risk of potentially locking up while driving. According to the dealership, Faulkner Cadillac, "found rear differential bearings damaged, causing noise in the rear end. The Rear Differential will need replaced." There were no warning lights, but there was noise - a new, not normal noise I noticed two weeks prior to the diagnostic procedure by the dealership service department. This is the second rear differential failure. The service writer said there was no sign of le…

Look up ODI 11672691 at NHTSA ↗

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-121None
ODI 11706515 · 33,527 mi

The contact owns a 2018 Cadillac ATS. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the mechanic determined that the F-module, Part Number: 86815664, used to control the engine Auto START/STOP, needed to be replaced. The dealer was contacted for the part and informed the contact that the part was not available. The contact had contacted approximately 6 dealers, who confirmed that the part was not available. The manufacturer was notified of th…

Look up ODI 11706515 at NHTSA ↗

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-051None
ODI 11737210

Both side mirrors failed. Internal components corroded, one almost fell off when driving, the other later became completely detached. Failed parts that could have caused a major safety issue if they were to fail during operation.

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2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 25 reports

2018: 5 complaints · 2019: 1 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2018225
2019011
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20182100
2019200

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower TrainElectrical SystemFuel/Propulsion SystemSteeringUnknown Or OtherAir BagsAir Bags: Air Bag/Restraint Control ModuleAir Bags:Srs Malfunction Warning Lamp/Light
Power Train—0
1
ODI 11104928

HIGH PRESSURE FUEL PUMP

Look up ODI 11104928 at NHTSA ↗

00000
Electrical System0—00
1
ODI 11325962 · 18,000 mi

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

Look up ODI 11325962 at NHTSA ↗

000
Fuel/Propulsion System
1
ODI 11104928

HIGH PRESSURE FUEL PUMP

Look up ODI 11104928 at NHTSA ↗

0—00000
Steering000—0000
Unknown Or Other0
1
ODI 11325962 · 18,000 mi

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

Look up ODI 11325962 at NHTSA ↗

00—000
Air Bags00000—00
Air Bags: Air Bag/Restraint Control Module000000—
1
ODI 11528452 · 19,000 mi

The contact owns a 2018 Cadillac ATS. The contact stated that while the front passenger’s side seat was occupied, the air bag (SRS) restraint system warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the presence module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 19,000.

Look up ODI 11528452 at NHTSA ↗

Air Bags:Srs Malfunction Warning Lamp/Light000000
1
ODI 11528452 · 19,000 mi

The contact owns a 2018 Cadillac ATS. The contact stated that while the front passenger’s side seat was occupied, the air bag (SRS) restraint system warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the presence module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 19,000.

Look up ODI 11528452 at NHTSA ↗

—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Warning lights and dashboard alerts

4 mentions · 19.0% of complaints

Median mileage: 33,527 mi (3 usable records).

ODI 11528452 · 19,000 mi

The contact owns a 2018 Cadillac ATS. The contact stated that while the front passenger’s side seat was occupied, the air bag (SRS) restraint system warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the presence module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 19,000.

Look up ODI 11528452 at NHTSA ↗

ODI 11557178 · 84,000 mi

The contact owns a 2018 Cadillac ATS. The contact stated while driving at undisclosed speeds, there was an abnormal growling sound coming from the vehicle. The contact looked underneath the vehicle, checked the tires, and checked the inside of the vehicle but found no failure. The contact continued to drive the vehicle and heard an abnormal winding or rubber sound. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the differential needed to be replaced. The vehicle wa…

Look up ODI 11557178 at NHTSA ↗

ODI 11672691

Rear differential. This part will be available after removal. This put me at risk of potentially locking up while driving. According to the dealership, Faulkner Cadillac, "found rear differential bearings damaged, causing noise in the rear end. The Rear Differential will need replaced." There were no warning lights, but there was noise - a new, not normal noise I noticed two weeks prior to the diagnostic procedure by the dealership service department. This is the second rear differential failure. The service writer said there was no sign of le…

Look up ODI 11672691 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

3 mentions · 14.3% of complaints

Median mileage: 24,271 mi (1 usable records).

ODI 11343094 · 24,271 mi

NO POWER STEERING CLUSTER WARNING SAYS SERVICE POWER STEERING DRIVE WITH CARE

Look up ODI 11343094 at NHTSA ↗

ODI 11637598

The power steering will randomly stop working while driving! We have had it in the shop 3 times and they can't find anything! We have replaced alternator, battery and it still isn't fixed! I seen u had a recall on the 16, 17, and some 18s for this issue! We have always bought GMs and are very disappointed! Could u please! Fix this issue on our car! Our car must have been over looked on this issue!

Look up ODI 11637598 at NHTSA ↗

ODI 11671972

My vehicle recently started experiencing an issue where the power steering would randomly cut out while I was driving. If I pulled over and shut the car off and then turned it back on the power steering would come back. But sometimes I would have to do this multiple times in a single drive just to keep the power steering on. I know that there is already a recall for this for some 2018 Cadillac ATS and CTS vehicles, but mine was not included in the recall, despite having the same issue. Took it to the dealer for diagnostic and they ended up havi…

Look up ODI 11671972 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Stalling or loss of power

2 mentions · 9.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11528735

Unexpected shutter of vehicle, loss of power, unpredictable forward motion, erratic movement, delayed acceleration.

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ODI 11592545

While driving started to smell gas. On same day, car stalled at an intersection in a downtown area. I could not start car. Had to push car in busy traffic to a safe place and called a tow truck. Auto shop I took to said the fuel pump came loose somehow and caused the fuel lines to break causing the fuel leak. Had lines repaired. Fuel pump was not replaced and is working.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Fuel smell or leak mentions

1 mentions · 4.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11592545

While driving started to smell gas. On same day, car stalled at an intersection in a downtown area. I could not start car. Had to push car in busy traffic to a safe place and called a tow truck. Auto shop I took to said the fuel pump came loose somehow and caused the fuel lines to break causing the fuel leak. Had lines repaired. Fuel pump was not replaced and is working.

Look up ODI 11592545 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b