Auto Recall Watch
U.S. public vehicle records

2014 Cadillac CTS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

146 owner complaints analyzed

6 distinct recall campaigns

57,978 mi median reported failure mileage

Scope: 2014 model year. Data updated: . 83 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 75 of 146 complaints (51.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior128.2%
Transmission and shifting117.5%
Steering behavior74.8%
Engine operation32.1%
Electrical and battery issues21.4%
Fuel system concerns10.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
75
Suspension
15
Electrical System
13
Steering
13
Unknown Or Other
13
Engine
9
Power Train:Driveline:Differential Unit
9
Wheels
6
Component breakdown data
CategoryCount
Power Train75
Suspension15
Electrical System13
Steering13
Unknown Or Other13
Engine9
Power Train:Driveline:Differential Unit9
Wheels6

Power Train: 75; Suspension: 15; Electrical System: 13; Steering: 13; Unknown Or Other: 13; Engine: 9; Power Train:Driveline:Differential Unit: 9; Wheels: 6

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
18
25,000 to 49,999
19
50,000 to 74,999
18
75,000 to 99,999
22
100,000 to 149,999
3
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,00018
25,000 to 49,99919
50,000 to 74,99918
75,000 to 99,99922
100,000 to 149,9993
150,000 and above3

Under 25,000: 18; 25,000 to 49,999: 19; 50,000 to 74,999: 18; 75,000 to 99,999: 22; 100,000 to 149,999: 3; 150,000 and above: 3

75,000 to 99,999 miles has the most reports with usable mileage (22). 63 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
1
2014
7
2015
10
2016
6
2017
7
2018
5
2019
11
2020
27
2021
20
2022
24
2023
13
2024
5
2025
4
2026
6
Complaints over time data
CategoryCount
20131
20147
201510
20166
20177
20185
201911
202027
202120
202224
202313
20245
20254
20266

2013: 1; 2014: 7; 2015: 10; 2016: 6; 2017: 7; 2018: 5; 2019: 11; 2020: 27; 2021: 20; 2022: 24; 2023: 13; 2024: 5; 2025: 4; 2026: 6

Pattern summary

Power Train leads the component reports. Braking behavior appears in 12 complaint narratives. Transmission and shifting appears in 11 complaint narratives. Steering behavior appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10556793 · 2013-12-20 (December 20, 2013)

TL* THE CONTACT OWNS A 2014 CADILLAC CTS COUPE (N/A). THE CONTACT STATED THAT THE VEHICLE DID NOT COME EQUIPPED WITH LIGHTING FOR THE SHIFT CONSOLE AND THE CONTACT BELIEVED IT WAS A SAFETY ISSUE SINCE IT DID NOT ALLOW THE OPERATOR OF THE VEHICLE TO SEE THE GEARS WHEN SHIFTING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO STATED THAT THE VEHICLE WAS PERFORMING TO STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 350.

Owner-reported narrative. 350 miles reported. Look up ODI 10556793 at NHTSA ↗

Owner report 10585613 · 2014-04-30 (April 30, 2014)

I WAS DRIVING A 2014 CADILLAC CTS ON 04/27/14, IN FREMONT, CA. VEHICLE CONFIGURATION: 2014 CTS 3.6L RWD PERFORMANCE. VIN, TO THE BEST OF MY KNOWLEDGE: 1G6AS5S39E0[XXX] THE INCIDENT OCCURRED AT APPROXIMATELY 11AM. THE PLANNED TRAVEL ROUTE WAS AS FOLLOWS: FREMONT CADILLAC, 5939 AUTOMALL PKWY, FREMONT, CA ||| NW ON BOYCE ROAD ||| N ON STEVENSON BLVD ||| INTERSTATE-880S ||| EXIT AUTOMALL PKWY ||| FREMONT CADILLAC. I TRAVELED NORTH ON STEVENSON BLVD AND THEN HEADED FOR THE ONRAMP FOR INTERSTATE 880-SOUTH. WHEN I APPROACHED THE…

Owner-reported narrative. Look up ODI 10585613 at NHTSA ↗

Owner report 10593974 · 2014-05-25 (May 25, 2014)

RETURNED HOME IN DRIVEWAY SHUT OFF CAR AND THE DRIVER SEAT AUTOMATICALLY MOVES AS FAR BACK AS THE TRACK WILL ALLOW WELL MY GRAND DAUGHTER WAS IN HER CAR SEAT IN THE REAR BEHIND ME, THE DRIVER AND THE SEAT CRUSHED HER FOOT AND BENT HER FOOT BACK WARDS . HER FOOT WAS TRAPPED AND WEDGED BETWEEN THE SEATS THE DRIVER SEAT COMES WITHIN A FEW INCHES OF THE BACK SEAT. SO, ANYONE SITTING THERE WOULD HAVE THEIR KNEES CRUSHED. THIS IS A VERY UNSAFE SITUATION AND IT COULD HAVE BEEN MUCH WORSE IF AN ADULT WAS SITTINGTHERE. *TR

Owner-reported narrative. 4,000 miles reported. Look up ODI 10593974 at NHTSA ↗

Owner report 10596325 · 2014-06-05 (June 5, 2014)

PURCHASED A NEW 2014 CADILLAC CTS, WINDOW STICKER SHOWED CLEARLY AND AS A SELLING FEATURE THAT THE CAR RECEIVED A GOVERNMENT 5 STAR SAFETY RATING FOR FRONTAL CRASH, DRIVER AND PASSENGER AND FOR ROLL OVER. FIVE MONTHS LATER, MAY 16, 2014 I RECEIVED A LETTER FROM CADILLAC STATING THAT THERE WAS AN ERROR AND THE CAR DID NOT RECEIVE A 5 STAR GOVERNMENT RATING AND THEY SENT ME A NEW WINDOW STICKER.. I FEEL THIS IS FALSE ADVERTISING PROMOTING THE SAFETY OF THE CAR BASED ON US GOVERNMENT SAFETY RATING. THANK YOU

Owner-reported narrative. Look up ODI 10596325 at NHTSA ↗

Owner report 10599128 · 2014-06-18 (June 18, 2014)

ORIGINAL WINDOW LABEL HAS GOVERNMENT 5 STAR RATING FOR FRONTAL CRASH AND ROLLOVER. THIS WAS IMPORTANT TO ME AS THIS WILL PROBABLY BE MY LAST CAR. LETTER DATED MAY 16, 2014 FROM GM CHANGED THE 5 STAR RATING TO NO RATING AT ALL. I'M SURE GM USED THE ORIGINAL WINDOW LABEL IN DETERMINING COST OF CAR AND DEALERS USED IT AS A SELLING POINT. THE COST WAS SUBSTANTIAL TO ME AND I MAY NOT HAVE BOUGHT IT AT ALL IF I HAD KNOWN CORRECT SAFETY RATING. I FEEL I WAS DECEIVED, LIED TO, AND MISLEAD. *TR

Owner-reported narrative. 3,500 miles reported. Look up ODI 10599128 at NHTSA ↗

Owner report 10640016 · 2014-09-29 (September 29, 2014)

I HAVE TOLD THE DEALER THAT I LEASED THE CAR FROM THAT THERE IS A TERRIBLE GLARE AND REFLECTION ON THE WINDSHIELD FROM THE DASHBOARD. THE INTERIOR IS A NEW LIGHT COLOR AND THEY ARE HAVING PROBLEMS WITH REFLECTIONS OF THE CUTOUTS AND VENTS THAT MIRRORS THE WHOLE TOP OF DASH ON WINDSHIELD. WHEN SUN SHINES THERE IS SUCH A DISTRACTION THAT YOUR EYES ARE ALL OVER THE PLACE AND IT IS VERY DIFFICULT TO SEE CLEARLY THROUGH THE WINDSHIELD WITHOUT BEING DISTRACTED. IF A PERSON OR CHILD DARTED IN FRONT OF THE CAR WHEN I AM DISTRACTED BY A REFLECTION OF AL…

Owner-reported narrative. Look up ODI 10640016 at NHTSA ↗

Owner report 10653276 · 2014-11-13 (November 13, 2014)

2014 CADILLAC CTS RECALLED FOR IGNITION PROBLEM. CUSTOMER IS DISSATISFIED WITH RECALL REMEDY.. *CW

Owner-reported narrative. Look up ODI 10653276 at NHTSA ↗

Owner report 10667898 · 2014-12-23 (December 23, 2014)

MY WIFE WAS DRIVING AND MADE A RIGHT HAND TURN INTO A PARKING LOT. THE CAR BY ITSELF AUTOMATICALLY SHUT OFF AND THE GEAR SHIFT WENT BY ITSELF FROM DRIVE POSITION INTO PARK. THE CAR DID RESTART. THE DEALER CANNOT FIND ANYTHING WRONG WITH THE CAR. *TR

Owner-reported narrative. 400 miles reported. Look up ODI 10667898 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

14V253000 · Visibility:Windshield Wiper/Washer:Motor | Visibility:Windshield Wiper/Washer:Switch/Wiring

Reported: 2014-05-15 (May 15, 2014)

General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014. If the vehicle is turned off with wiper functionality left on and the wipers then become restricted, such as when covered in ice or snow, and the vehicle's battery goes dead and needs to be jump started, upon being jump started, the wipers will be inoperative.

Consequence: An inoperative windshield wiper system may decrease the driver's visibility, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the front wiper module, free of charge. The recall began on July 14, 2104. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14157.

NHTSA campaign record ↗
14V338000 · Power Train:Automatic Transmission

Reported: 2014-06-19 (June 19, 2014)

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac ATS vehicles manufactured April 23, 2012, to March 20, 2014, and 2014 Cadillac CTS vehicles manufactured June 10, 2013, to March 20, 2014. In the affected vehicles, the transmission shift cable may detach from either the bracket on the transmission shifter or the bracket on the transmission.

Consequence: If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Remedy: GM will notify owners, and dealers will inspect the vehicles to make sure the cable is properly seated at the transmission and shifter brackets, free of charge. The recall is expected to begin in early August 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14179.

NHTSA campaign record ↗
14V394000 · Electrical System:Ignition

Reported: 2014-07-02 (July 2, 2014)

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

NHTSA campaign record ↗
14V446000 · Seats

Reported: 2014-07-23 (July 23, 2014)

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

Consequence: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

Remedy: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.

NHTSA campaign record ↗
14V614000 · Electrical System

Reported: 2014-10-01 (October 1, 2014)

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.

NHTSA campaign record ↗
18V595000 · Seats:Front Assembly:Seat Heater/Cooler

Reported: 2018-09-07 (September 7, 2018)

General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.

Consequence: In cold ambient temperatures, the seat heaters in these vehicles can turn on automatically when the vehicle is remotely started. If a damaged seat heater is turned on while no one is inside the vehicle, the damaged seat heater can overheat, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge. The recall began November 1, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for the recall is 18286.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

146 unique complaints in this selection. Analysis snapshot: 2026-10-01.

56.8%Usable mileage83 / 146 records
100.0%Valid incident date146 / 146 records
100.0%Valid filing date146 / 146 records
100.0%Ordered incident and filing dates146 / 146 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200520062007200820092010201120122013201420152016201720182019
Electrical System
3311.9%
ODI 10113473 · 2,189 mi

WHILE DRIVING 65 MPH SMOKE WAS COMING FROM UNDERNEATH THE HOOD. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ELECTRICAL SYSTEM NEEDED TO BE REPLACED. *AK *BF *NM

Look up ODI 10113473 at NHTSA ↗

3814.1%
ODI 10163335 · 3,100 mi

DT*: THE CONTACT STATED THE VEHICLE STALLED SUDDENLY AT VARIOUS SPEEDS. THE DEALERSHIP REPLACED EITHER ONE OR TWO UNKNOWN PARTS TO THE COMPUTER OF THE VEHICLE OR THE ENTIRE COMPUTER. THE CONTACT WAS UNSURE OF THE DETAILS OF THE REPAIR. WITHIN 50 MILES FROM THE DEALER, THE VEHICLE STALLED AGAIN. THE REDUCED ENGINE POWER LIGHT ILLUMINATED ON THE DASH PRIOR TO EACH INCIDENT. AFTER SITTING FOR A WHILE, THE VEHICLE RESTARTED. HOWEVER, THE VEHICLE WAS TOWED TO THE DEALERSHIP AFTER BOTH INCIDENTS BECAUSE THE CONTACT WAS UNSURE OF THE SAFETY OF TH…

Look up ODI 10163335 at NHTSA ↗

3918.0%
ODI 10172923 · 2,642 mi

DT*: THE CONTACT STATED WHEN STARTING THE VEHICLE, A CLICKING NOISE WAS HEARD IN THE STEERING COLUMN. THE VEHICLE WAS DRIVEN TO THE DEALER ON SEVERAL OCCASIONS WHERE THE SOLENOID WAS REPLACED THREE TIMES AND THE THIRD BRAKE LIGHT SYSTEM WAS REPLACED, HOWEVER THE PROBLEM PERSISTED. UPDATED 12/26/2006 - THE CONSUMER SUDDENLY BEGAN TO HEAR STATIC IN THE RADIO. THE VEHICLE WAS TAKEN TO THE DEALER AND THE RADIO RECEIVER WAS REPLACED. THE RADIO CONTINUED TO HAVE STATIC. THE NEXT TIME THE ANTENNA MODULE WAS REPLACED. NOW WHEN THE CONSUMER APP…

Look up ODI 10172923 at NHTSA ↗

3821.7%
ODI 10265589 · 7,800 mi

I OWN A 2008 CADILLAC CTS WITH AWD. I BOUGHT IT IN DECEMBER 2007. AT AROUND 7000 MILES IN MID-FEBRUARY 2009 MY CAR WOULD NOT START. THE ANTITHEFT DEVICE WAS ACTIVATED. A ROADSIDE ASSISTANCE TECHNICIAN CAME OUT. HE SAID IT WAS A DEFECTIVE BATTERY WHICH HE REPLACED. THREE WEEKS LATER I TRIED TO START THE CAR & RECEIVED A DASHBOARD ALERT THAT THE BATTERY REGISTERED LOW VOLTAGE AND COULD NOT BE STARTED. THE CAR WAS TOWED TO THE DEALER WHO WORKED ON IT FOR TWO DAYS. THEY TOLD ME THAT "MAYBE" THE COMPUTER WAS BEING TURNED ON WHEN THE CAR WAS SHUT OFF…

Look up ODI 10265589 at NHTSA ↗

2515.0%
ODI 10320888

LTR FWD FM ON BEHALF OF (NC) RE DEFECTIVE BATTERY OR ELECTRICAL PROBLEM WITH HER CADILLAC PER CADILLAC'S DOCUMENT ID #2220774, #PIC4979B. *TGW 2009 CADILLAC CTS. ON TWO SEPARATE OCCASIONS, THE CONSUMER RETURNED FROM OUT OF TOWN TRIPS TO FIND SHE WAS UNABLE TO GAIN ENTRY TO OR START THE VEHICLE. ON EACH OCCASION, THE VEHICLE REMAINED PARKED IN THE GARAGE OF HER RESIDENCE FOR A PERIOD OF TWO TO THREE WEEKS RESPECTIVELY. EACH INCIDENT REQUIRED ROADSIDE SERVICE TO TRANSPORT THE VEHICLE TO THE DEALERSHIP. THE ROOT CAUSE OF THE MALFUNCTION SEEMED…

Look up ODI 10320888 at NHTSA ↗

1522.4%
ODI 10445734

PASSANGER SIDE SUNVISOR WIRING CAUGHT ON FIRE AND BURNT SOME OF CEILING UPHOLSTERY AND MELTED PLASTIC TRIM AROUND SUN ROOF . *TT

Look up ODI 10445734 at NHTSA ↗

1817.8%
ODI 10444625 · 1,747 mi

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE RADIO IN ACTIVATION, THE ENGINE STALLED WITHOUT WARNING. DURING THE ENGINE FAILURE, THE RADIO REMAINED IN OPERATION. THE CONTACT WAS ABLE TO RESTART THE ENGINE AFTER TWO ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 1,747. UPDATED 02/15/12*LJ THE CONSUMER STATED ALL POWER TO THE DASHBOARD, STEERING AN…

Look up ODI 10444625 at NHTSA ↗

913.8%
ODI 10568709 · 19,000 mi

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE LOST ALL ELECTRICAL POWER WITHOUT WARNING. THE ENGINE FAILED AND THE VEHICLE WAS MANEUVERED ONTO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER THE FAILURE OCCURRED. THE FAILURE OCCURRED SEVEN TIMES OVER A PERIOD OF EIGHTEEN MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEA…

Look up ODI 10568709 at NHTSA ↗

2534.2%
ODI 10568052 · 18,200 mi

I JUST BOUGHT THIS VEHICLE 5 DAYS AGO. YESTERDAY WHEN I STOPPED AT RED TRAFFIC LIGHT AND THE CAR LOST POWER WITHOUT ANY WARNING. I HAD TO SHUT IT DOWN AND RESTART IT AND THEN IT CAME BACK TO FULL FUNCTION. THE REASON I FILED THIS COMPLAIN IS THAT I AM AFRAID THAT I COULD BE KILLED IF MY VEHICLE WAS ON THE HIGH WAY. I WILL BRING IT TO THE DEALER WHEN I HAVE MY DAYS OFF. I AM AFRAID SOMEDAY I COULD GET SERIOUS TROUBLE. *TR

Look up ODI 10568052 at NHTSA ↗

138.9%
ODI 10585613

I WAS DRIVING A 2014 CADILLAC CTS ON 04/27/14, IN FREMONT, CA. VEHICLE CONFIGURATION: 2014 CTS 3.6L RWD PERFORMANCE. VIN, TO THE BEST OF MY KNOWLEDGE: 1G6AS5S39E0[XXX] THE INCIDENT OCCURRED AT APPROXIMATELY 11AM. THE PLANNED TRAVEL ROUTE WAS AS FOLLOWS: FREMONT CADILLAC, 5939 AUTOMALL PKWY, FREMONT, CA ||| NW ON BOYCE ROAD ||| N ON STEVENSON BLVD ||| INTERSTATE-880S ||| EXIT AUTOMALL PKWY ||| FREMONT CADILLAC. I TRAVELED NORTH ON STEVENSON BLVD AND THEN HEADED FOR THE ONRAMP FOR INTERSTATE 880-SOUTH. WHEN I APPROACHED THE…

Look up ODI 10585613 at NHTSA ↗

48.5%
ODI 10734679

TL* THE CONTACT OWNS A 2015 CADILLAC CTS. THE CONTACT STATED THAT VARIOUS WARNING LIGHTS ILLUMINATED AND THE VEHICLE ACCELERATED FROM 35 TO 45 MPH INDEPENDENTLY. THE CONTACT STATED THAT THE PERIOD OF ACCELERATION BRIEFLY OCCURRED THEN THE VEHICLE RESUMED OPERATING NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSES FAILED IN THE TRANSMISSION (TCN). THE VEHICLE WAS REPAIRED. MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Look up ODI 10734679 at NHTSA ↗

1032.3%
ODI 10992913 · 100 mi

TL* THE CONTACT OWNS A 2016 CADILLAC CTS. WHILE DRIVING AT A LOW RATE OF SPEED OR STOPPING, THE VEHICLE MADE A CLANKING SOUND AND JERKED WITH A LOUD NOISE. WHILE SHIFTING GEARS AUTOMATICALLY, A LOUD WIND NOISE COULD BE HEARD THROUGH THE DOOR JAMS OF THE FRONT DRIVER AND PASSENGER SIDE DOORS. ALSO, THE INSTRUMENT PANEL LIGHTS WOULD FADE IN AND OUT WITHOUT WARNING, THE OUTSIDE TEMPERATURE DISPLAY WAS INCORRECT, AND A TAPPING NOISE COULD BE HEARD COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO RYDELL CHEVROLET BUICK GMC CADILLAC OF GRAND FORKS (L…

Look up ODI 10992913 at NHTSA ↗

27.4%
ODI 11287832 · 15,000 mi

WHILE THE TOUCHTONE SCREEN HAS FAILED TWICE AND CADILLAC HAS REPLACED IT MORE IMPORTANT THAN THAT IS THE FACT THAT THE CAR WAS ORDERED WITH THE CARBON FIBER WHEEL PACKAGE AND THOSE WHEELS HAVE CRACKED/ CANT HOLD AIR PRESSURE THE DEALER HAS REPLACED ONE BUT SAID THEY CANNOT REPLACE THE SET OF 4- MY DAUGHTER HAS HAD 4 ISSUES OF TIRES GOING FLAT WHILE DRIVING- FORTUNATELY SHE HAS NOT HAD AN ACCIDENT YET BUT THIS IS A SEVERE SAFETY ISSUE THAT CADILLAC DOESNT WANT TO RESOLVE IS THERE A RECALL OR SAFETY ISSUE WITH THESE CARBON FIBER RIMS? MY DAU…

Look up ODI 11287832 at NHTSA ↗

337.5%
ODI 11341495 · 7,250 mi

CUE DISPLAY PANEL SUDDENLY HAS STRANGE WEB-LIKE DEFECTS IN RIGHT SIDE OF PANEL. VEHICLE HAS BEEN MOSTLY PARKED IN SHADED DRIVEWAY DUE TO COVID-19 CLOSURES AND RESTRICTIONS. DRIVEN 2 -3 TIMES A WEEK ON GROCERY TRIPS.

Look up ODI 11341495 at NHTSA ↗

110.0%
ODI 11425049

Seat is adjusting during driving. Moving between presets. Setting position 1 automatically all the way forward. Heat in the seat turning on.

Look up ODI 11425049 at NHTSA ↗

Air Bags
6122.0%
ODI 10139951

CONSUMER HAS CONTINUOUS PROBLEMS WITH AIR BAG READINESS LIGHT. LIGHT WILL REMAIN ON FOR LONG PERIODS OF TIME . *TS THE CONSUMER WAS CONCERNED THAT THE AIR BAGS MAY OR MAY NOT DEPLOY. *JB

Look up ODI 10139951 at NHTSA ↗

7427.5%
ODI 10176342 · 15,500 mi

MY NEW CADILLAC CTS (PURCHASED IN 3/06) WAS T-BONED. NO AIR BAGS DEPLOYED...I HAVE BEEN EXPERIENCING MAJOR BACK AND LEG PAINS OF WHICH THE DOCTOR SAID COULD BE RELATED TO FAILURE OF AIR BAG TO DEPLOY. MY CAR WAS FIXED BY A LOCAL CADILLAC DEALERSHIP AND THEY HAVE FAILED REPEATEDLY TO ANSWER OUR CONCERNS. WE CONTACTED CADILLAC AND HAVE HAD NO ONES ATTENTION. *JB

Look up ODI 10176342 at NHTSA ↗

5826.7%
ODI 10198934

AFTER STARTING UP MY CAR (A 2007 CADILLAC CTS) AND ATTEMPTING TO GO IN REVERSE, IT STALLED IN MY DRIVEWAY AND BEGAN TO ROLL DOWN THE HILL. I TRIED TO BRAKE AND TO STEER THE CAR, BUT IT WOULD NOT RESPOND. I ALSO NOTICED THAT MY TRACTION ENGAGED LIGHT WAS ON. I ENDED UP SLIDING INTO THE RETAINING WALL AND CONTINUED DOWN THE HILL UNTIL I CRASHED INTO THE BRICK PILLAR OF MY GARAGE. MY AIRBAGS DID NOT DEPLOY AND ONSTAR DID NOT RESPOND TO THE CRASH. I SUSTAINED INJURIES ENDED UP IN THE ER. THE LOCAL GM DEALER COULD NOT FIND ANYTHING WRONG WITH M…

Look up ODI 10198934 at NHTSA ↗

126.9%
ODI 10545171 · 65,000 mi

WHILE I WAS A PASSENGER RIDING ON A MAJOR INTERSTATE, IN THE RIGHT FRONT PASSENGER SEAT, THE AIR BAG LIGHT (ON/OFF) ON THE DASH/CONSOLE TURNED FROM THE "ON" STATUS TO THE "OFF" STATUS. AFTER STOPPING WE FOLLOWED ONSTAR'S DIRECTIONS TO TURN OFF IGNITION AND RESTART THE VEHICLE AND SIT IN THE PASSENGER SEAT ONCE AGAIN. THE AIR BAG LIGHT STAYED IN THE "OFF" STATUS. WE TURNED THE VEHICLE OFF AND RESTARTED ONCE AGAIN. THIS TIME WHEN I SAT IN THE PASSENGER SEAT THE AIR BAG LIGHT CHANGED TO THE "ON" STATUS. THE FOLLOWING WEEK, MY MOTHER WAS A PASSENG…

Look up ODI 10545171 at NHTSA ↗

137.8%
ODI 10573385 · 37,000 mi

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE "SERVICE AIR BAG" LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED. BOTH THE DEALER AND MANUFACTURER HAVE BEEN MADE AWARE OF THIS RECURRING FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V582000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000. THE CURRENT MILEAGE WAS 40,000.

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1623.9%
ODI 10434491

2010 CADILLAC CTS. CONSUMER STATES PROBLEM WITH BRAKES *TGW THE CONSUMER STATED SHE BEGAN HAVING PROBLEMS WITH THE BRAKES ONE WEEK AFTER PURCHASING THE VEHICLE. THE BRAKES WERE ALLEGEDLY REPLACED IN MARCH 2010. ALSO, THE DRIVER'S AIR BAG COMPARTMENT BECAME LOOSE AND HAD TO BE REPAIRED SEVERAL TIMES. IN JANUARY 2011, THE CONSUMER BECAME LOCKED INSIDE THE VEHICLE. THE PROBLEM WAS FIXED IN MAY 2011. *JB

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2322.8%
ODI 10462922 · 13,675 mi

WAS DRIVING VEHICLE IN SPORTING MANNER WHEN THE SIDE CURTAIN AIR BAGS DEPLOYED AND THE SEAT BELT PRETENSIONERS FIRED. THERE WAS ABSOLUTELY NO ROLL OVER IMMINENT. SAFETY DEVICES WENT OFF COMPLETELY UNNECESSARILY. *TR

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57.7%
ODI 10595956 · 12,500 mi

VEHICLE WAS AT COMPLETE STOP IN CONGESTED TRAFFIC. DRIVER HAD TRANSMISSION IN DRIVE AND FOOT ON BRAKE. VEHICLE WAS APPROXIMATELY 5 FEET FROM VEHICLE DIRECTLY AHEAD. VEHICLE WAS STRUCK FROM BEHIND BY A LARGE SUV CAUSING VEHICLE TO COLLIDE WITH VEHICLE DIRECTLY AHEAD. VEHICLE WAS DECLARED A TOTAL LOSS. VEHICLE REAR RAILS WERE DEFORMED BY FORCE OF IMPACT. DRIVER OF VEHICLE WAS THROWN FORWARD, AND THEN BACKWARD, WITH SUFFICIENT FORCE TO EXPERIENCE INJURY TO NECK AND SHOULDERS. DRIVER SEAT BELT LOCKED TO REDUCE BODY MOVEMENT RESULTING IN BRUISES TO …

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1115.1%
ODI 10561336 · 3,000 mi

TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT WAS DRIVING 15 MPH WHEN ANOTHER VEHICLE CRASHED INTO HER REAR. THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE DID NOT RESPOND. ADDITIONALLY, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT ALSO STATED THAT SHE BECAME PINNED IN THE VEHICLE BECAUSE THE DRIVER'S SEAT COLLAPSED, CAUSING SPINAL INJURIES TO THE CONTACT. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY R…

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42.7%
ODI 10782540 · 6,000 mi

TL* THE CONTACT OWNED A 2014 CADILLAC CTS. WHILE DRIVING 21 MPH OVER A BUMP IN THE ROAD, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A TREE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT, CAUSING HIS HEAD TO MAKE CONTACT WITH THE DASHBOARD. AFTER THE CRASH, ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES TO THE HEAD, NECK, AND KNEES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE…

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00.0%

No examples available for this selection.

26.5%
ODI 11645131 · 49,790 mi

The contact's relative owns a 2016 Cadillac CTS. The contact stated that while driving at approximately 40 MPH, the passenger's side air bag warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the front passenger's side air bag inflator needed to be replaced. The dealer informed the contact that the VIN was not included in a related recall and provided an estimate for the repair. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA …

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27.4%
ODI 11648358

Passenger sensing device for the passenger seat is failing intermittently. Service airbag light is coming on periodically, and, when it does, the passenger "Airbag ON" light fails to illuminate even if a passenger over 100 lbs is in the seat. This is a long recurring issue with all GM cars where the sensing pad goes bad.

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112.5%
ODI 11655332

The airbag system failed to deploy during a single-vehicle accident in which the car left the service road and struck a tree. The vehicle sustained significant front-end damage. The driver lost consciousness or experienced disorientation and was unable to recall the events leading up to or immediately following the accident. The lack of airbag deployment increased the risk of serious injury, especially due to the vehicle impacting a tree and being lodged several feet off the road in the woods. Although there were no major injuries in this case…

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00.0%

No examples available for this selection.

Power Train
279.7%
ODI 10150571 · 400 mi

EVENTS LEADING TO FAILURE: NO ABUSE, NO TIRE BURNING. VEHICLE USED FOR COMMUTING AND JOB RELATED PURPOSES. PROBLEMS & RESOLUTIONS: 7/11/2005 7/18/2005 PROBLEM SHIFTING - DEALER COULD NOT VERIFY SUNROOF RATTLING - DEALER COULD NOT VERIFY RIGHT-REAR SAIL PANEL BROKEN - WARRANTY REPAIRED PIXELS BURN ON NAV SCREEN - NAV UNIT REPLACED WHEELS SCRATCHED - DEALER PAID FOR REPAIR FRONT PANEL LOOSE - REPLACED LOOSE PANEL 7/25/2005 7/27/2005 LEFT-REAR PANEL BROKEN - WARRANTY REPAIRED COMPETITION MODE NOT WORKING - WARRANTY REPAIRED DAS…

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2810.4%
ODI 10156917 · 1,487 mi

1. WAS DRIVING MY BLACK 2006 CTS V WITH 1,486 MILES ON IT HOME FROM GETTING FOOD WHEN IT STOPPED WORKING. I TURNED THE CAR OFF AND TRIED TO MAKE IT GO. IT WOULDN'T GO. HAD THE CAR TOWED TO CRESTVIEW CADILLAC. 2. THE DEALER SAID THAT MY REAR DIFFERENTIAL FAILED. THEY CLAIM THAT I MUST HAVE BEEN DRAG RACING THE CAR WHICH I HAVE NEVER DONE EVEN ONCE. THEY CLAIM TO HAVE FOUND TRACTION COMPOUND AND THEY ARE TELLING ME THAT MY TIRES ARE NEAR BALD. 3. DEALER WOULD NOT WARRANTY THE CAR. THEY HAD TO REPLACE THE REAR DIFFERENTIAL AND THE RIGHT AXLE. *…

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198.8%
ODI 10231070

THIS LETTER IS PLEADING TO BE RELEASED FROM LEASE AGREEMENT AND REFUNDED THE MONEY INVESTED IN MY CAR. I?M NO LONGER HAPPY WITH THE QUALITY OF THE CADILLAC CTS AND THE NUMBER OF RECALLS ASSOCIATED WITH THESE VEHICLES. IN ESSENCE, I HAVE BEEN LEASED TWO NEW VEHICLES THAT WERE LEMONS ACCORDING TO LEMON LAWS IN THE STATE OF VIRGINIA. I HAVE HAD THE SAME SAFETY PROBLEM REPAIRED MORE THAN THREE TIMES WITH BOTH CARS. AT THIS POINT, I AM TRULY NERVOUS TO DRIVE MY CAR, MORE SO AFTER READING THE MANY REPORTS OF PEOPLE EXPERIENCING CAR FIRES, SUDDENLY …

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169.1%
ODI 10484538 · 56,440 mi

I WAS TRAVELING AT 25MPH WHEN THERE WAS A SUDDEN VERY LOUD EXPLOSIVE/GRINDING NOISE(IT BROUGHT PEOPLE RUNNING OUT OF ADJACENT BUILDINGS). I HIT MY BRAKES IMMEDIATELY, BUT THE NOISE CONTINUED UNTIL I PUT IT INTO PARK. I EXITED THE CAR AND UNDER THE REAR AXLE OF MY VEHICLE WERE MULTIPLE LARGE BOLTS AND SCREWS LINED UP IN A ROW. THE VEHICLE WAS TOTALLY DISABLED, AND SUBSEQUENTLY WAS TOWED TO THE DEALER. THEY DETERMINED THAT ALL THE REAR AXLE BOLTS JUST FELL OUT AT ONCE.THERE WAS NO OTHER DAMAGE FOUND TO THE VEHICLE. MY CONCERNS REMAIN AS TO "WHY …

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2213.2%
ODI 10266317 · 45 mi

WHEN DRIVING A 2009 CADILLAC CTS THE CAR GENERATES A DRONE, BOOM AND VIBRATION. THIS HAPPENS WHEN ACCELERATING TO OR DRIVING AT HIGHWAY SPEEDS. I BOUGHT THE CAR NEW AND THERE HAS BEEN A PROBLEM HAS BEEN WITH THIS CAR SINCE I TOOK DELIVERY FROM THE CADILLAC DEALER. GM HAS ISSUED A SERVICE BULLETIN (#08-07-30-044B) TO INSTALL RUBBER INSULATORS AND REPROGRAM THE TRANSMISSION CONTROL MODULE. THIS "FIX" DID NOT HELP. IT ONLY MOVED THE ONSET OF THE VIBRATION TO A HIGHER RPM/SPEED. WHEN THE VIBRATION OCCURS THE CAR DOES NOT FEEL SAFE. I AM NOT SURE IF…

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811.9%
ODI 10360085 · 1,819 mi

TL*THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT STATED THAT WHEN SHE DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE WAS SLOW TO ACCELERATE. AFTER A FEW SECONDS, THE VEHICLE WOULD MOVE FORWARD AS IF IT HAD BEEN REAR-ENDED AND THEN THE SPEED WOULD INCREASE. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES BUT THE FAILURE COULD NOT BE DETERMINED. THE TRANSMISSION FLUID, PISTON, FILTER AND FUEL KIT WERE REPLACED BUT THE FAILURE OCCURRED. THE CONTACT CALLED THE MANUFACURER WHO TOOK A COMPLAINT AND S…

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2019.8%
ODI 10479441 · 23,698 mi

WHILE HAVING THE OIL CHANGED AT THE DEALER, THE DRIVE SHAFT SNAPPED IN TWO. THIS HAPPENED WHEN A TECHNICIAN WAS MOVING THE CAR AFTER THE SERVICE WAS COMPLETED. ALUMINUM DRIVE SHAFT SNAPPED AT A CIRCUMFERENTIAL WELD IN DRIVE SHAFT PIPE. *TR

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34.6%
ODI 10787838 · 43,000 mi

WHILE DRIVING THE VEHICLE I HAVE EXPERIENCED ISSUES WITH THE AUTOMATIC TRANSMISSION ISSUE WHEN THE VEHICLE SHIFTS GEARS. THE CAR WILL VIBRATE WHEN ATTEMPTING TO SHIFT GEARS AND CAUSE ME TO OCCASIONALLY HAVE TO SLOW DOWN OR SPEED UP IN ORDER FOR THE TRANSMISSION TO SHIFT INTO THE NEXT GEAR. THE ISSUE IS REFLECTING IN THE RPM GAUGE, WHICH WHEN THIS PROBLEM OCCURS THE RPMS APPEAR TO BOUNCE UP AND DOWN UNTIL THE GEARS FULLY ENGAGE. I HAVE EXPERIENCED THIS ISSUE WHILE ATTEMPTING TO MERGE ONTO THE HIGHWAY WHERE THE CAR WILL VIBRATE WHILE UPSHIFTING A…

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1317.8%
ODI 10494477 · 150 mi

EXTREME LOSE STEERING, WAY TO LOSE CANT FEEL THE ROAD, ALSO THE TRANSMISSION IS NOT SHIFTING RIGHT IT HAS A DELAY THEN SHIFTS VERY HARD. THE CAR IS VERY HARD TO DRIVE. *TR

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7551.4%
ODI 10585613

I WAS DRIVING A 2014 CADILLAC CTS ON 04/27/14, IN FREMONT, CA. VEHICLE CONFIGURATION: 2014 CTS 3.6L RWD PERFORMANCE. VIN, TO THE BEST OF MY KNOWLEDGE: 1G6AS5S39E0[XXX] THE INCIDENT OCCURRED AT APPROXIMATELY 11AM. THE PLANNED TRAVEL ROUTE WAS AS FOLLOWS: FREMONT CADILLAC, 5939 AUTOMALL PKWY, FREMONT, CA ||| NW ON BOYCE ROAD ||| N ON STEVENSON BLVD ||| INTERSTATE-880S ||| EXIT AUTOMALL PKWY ||| FREMONT CADILLAC. I TRAVELED NORTH ON STEVENSON BLVD AND THEN HEADED FOR THE ONRAMP FOR INTERSTATE 880-SOUTH. WHEN I APPROACHED THE…

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1531.9%
ODI 10944214 · 15,100 mi

THE VEHICLE ACCELERATED ON ITS OWN WHEN IT WAS IN PARK, WITH THE EMERGENCY BRAKE ENGAGED, AND THE ENGINE WAS TURNED OFF. HOME SECURITY CAMERA CAPTURED THE ENTIRE INCIDENT ON FILM. WOULD BE HAPPY TO PROVIDE THE NHTSA WITH THE FOOTAGE.

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929.0%
ODI 10992913 · 100 mi

TL* THE CONTACT OWNS A 2016 CADILLAC CTS. WHILE DRIVING AT A LOW RATE OF SPEED OR STOPPING, THE VEHICLE MADE A CLANKING SOUND AND JERKED WITH A LOUD NOISE. WHILE SHIFTING GEARS AUTOMATICALLY, A LOUD WIND NOISE COULD BE HEARD THROUGH THE DOOR JAMS OF THE FRONT DRIVER AND PASSENGER SIDE DOORS. ALSO, THE INSTRUMENT PANEL LIGHTS WOULD FADE IN AND OUT WITHOUT WARNING, THE OUTSIDE TEMPERATURE DISPLAY WAS INCORRECT, AND A TAPPING NOISE COULD BE HEARD COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO RYDELL CHEVROLET BUICK GMC CADILLAC OF GRAND FORKS (L…

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829.6%
ODI 11222338 · 35,000 mi

CAR HAS LOCKED IN 2ND OR 3RD GEAR TWO DIFFERENT TIMES, BOTH AFTER LONG DRIVES (2+ HOURS AT HIGHWAY SPEEDS) AND WOULD NOT DOWNSHIFT INTO 1ST TO STOP MOVEMENT. THE FIRST TIME WAS A STOP LIGHT AND ALMOST CAUSED AN ACCIDENT, THE SECOND TIME WAS IN MY DRIVEWAY AND ALMOST HIT THE HOUSE. GOOD BRAKES ARE THE ONLY THING THAT SAVED ME. BOTH TIMES, THE VEHICLE SHIFTED TO 1ST WITH A LOUD BANG. TRANSMISSION ALSO JERKS THE CAR FORWARD FROM THE STOPPED POSITION WHEN ENGINE STARTS AT A STOP SIGN OR LIGHT (WHEN AUTO-START./STOP IS ENABLED).

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337.5%
ODI 11404668 · 12,300 mi

I WAS DRIVING MY 2018 CADILLAC CTS BETWEEN 50-60MPH AND I LIGHTLY TAPPED ON THE GAS AND THE CAR STARTED SHAKING AND VIBRATING. FELT LIKE IT COULD BE A TRANSMISSION OR A ENGINE MISFIRE. MY CARS TRANSMISSION ALSO SHIFTS VERY VERY ROUGH KINDLY JERKY WHICH CREATES A UNSAFE ENVIRONMENT WHILE IN MOTION. THIS IS A CONSISTENT ISSUE AND WITH MY CAR AND ONLY HAVING 12,000 MILES ON IT I FIND REALLY CONCERNING. THIS VIBRATION ONLY HAPPENS BETWEEN 50-60MPH AND THE ROUGH TRANSMISSION SHIFTING HAPPENS AS I DRIVE IT ALONG WITH VIBRATIONS ARE COMING FROM THE E…

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330.0%
ODI 11472390

The vehicle hard shifts in low gear and at low speeds. The hard shifting makes the car hard to handle in slow speed situations such as parking lots. Because the car lurches forward unexpectedly, it poses a safety concern toward nearby pedestrians.

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Engine
248.7%
ODI 10458685

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE CONSUMED OIL AT AN EXCESSIVE RATE OF TWENTY QUARTS PER MONTH. THE CONTACT ALSO STATED THAT THE CHECK ENGINE LIGHT CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE VEHICLE WAS CONSUMING OIL AT A NORMAL RATE. THERE WERE NO OIL LEAKS COMING FROM THE VEHICLE. THE DEALER SUGGESTED PERFORMING AN OIL CONSUMPTION TEST, BUT THE TEST WAS NOT PERFORMED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN …

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2810.4%
ODI 10477258 · 125,000 mi

TIMING MAKING A CHATTER NOISE. *TR

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2210.1%
ODI 10465798 · 82,000 mi

MY HUSBAND AND I HAVE BEEN WORKING WITH HILL CADILLAC, FC KERBECK AND GM PROTECTION PLAN TO RESOLVE OUR REPAIR ISSUES. THE INFORMATION WE HAVE RECEIVED IS THAT THE TIMING CHAIN NEEDS TO BE REPLACED. WE PAID FOR ADDITIONAL WARRANTIES WHEN WE PURCHASED OUR CADILLAC IN 2010. OUR TIMING CHAIN WAS REPLACED IN AUGUST 2011 AND NOW ARE BEING TOLD THAT THERE IS NO OIL IN OUR CAR AND WE NEED REPAIRS THAT COST OVER $2000.00. MY HUSBAND AND I DO NOT HAVE THAT KIND OF MONEY INSTANTLY. WE HAVE PROVIDED DOCUMENTATION OF TIMELY OIL CHANGES AND UP TO DATE …

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2212.6%
ODI 10471971 · 44,200 mi

ALTHOUGH I LOVED THE CAR OVERALL AT THE TIME I DECIDED TO OWN, , MY DREAM CAR CADILLAC CTS HAS TURNED INTO MY DREAM NIGHTMARE. CADILLAC CTS 3.6 2008 WHEN I GET ON IT A LITTLE BIT ACCELERATION IT MAKES A SOUND THAT SOUNDS LIKE ALL AIR LEAKS INSIDE THE CAR. THE DEALER WAS REPORTED EVER SINCE MY FIRST EARLY VISIT TO SERVICE CENTER BUT IT'S ONLY DURING MY LAST VISIT TO THE DEALER THEY MENTIONED GM HAS SANCTIONED APPROVAL IE. AT THE TIME THE ODOMETER READS 65000KM? STRANGE! THE DOOR LOCKS ARE TERRIBLE?DESPITE RECTIFYING; TIME AND AGAIN BY …

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4929.3%
ODI 10548806 · 114,000 mi

GM 3.6L TIMING CHAIN STRETCH WITHOUT WARNING. HAD IT FAILED AT SPEED, IT COULD HAVE BEEN A DANGEROUS SITUATION. *TR

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1014.9%
ODI 10558405 · 24,766 mi

SINCE PURCHASING THIS CERTIFIED PRE-OWNED VEHICLE, I HAVE NOTICED THAT THE CAR'S ENGINE HAS AN INTERMITTENT TENDENCY TO SUDDENLY REV OR IDLE VERY HIGH WHILE MY FOOT IS ON THE BRAKE AND I AM IN THE PROCESS OF SLOWING DOWN, STOPPING, OR PULLING INTO A PARKING APACE. THE CAR LURCHES FORWARD AND IS ONLY CONTROLLED DURING THOSE TIMES BY APPLYING A GREAT DEAL OF PRESSURE ON THE BRAKE UNTIL THE IDLE RETURNS TO NORMAL AND THE CAR STOPS TRYING TO LURCH FORWARD. I HAVE TAKEN THE CAR BACK TO THE SERVICE DEPT. OF THE DEALERSHIP EACH TIME (AT LEAST FIVE…

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1312.9%
ODI 10492173 · 21,000 mi

THE SUPERCHARGER STARTED TO MAKE A NOISE WHICH SOUNDED LIKE MARBLES. IT NOW IS GETTING LOUDER SOUNDING LIKE IT IS GOING TO FALL OFF. IT IS A CTS-V. *TR

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69.2%
ODI 10458437 · 6,050 mi

I TOOK MY CAR THROUGH A CAR WASH AND AFTERWARDS, THE TRACTION CONTROL SYSTEM INDICATED A FAILURE ON THE DASH WARNING LIGHT. AT THE SAME TIME THE ENGINE LOST SIGNIFICANT POWER, AND I'M TOLD BY THE DEALER THAT THIS IS DUE TO INHIBITING HALF OF THE INJECTORS IF THE TC SYSTEM FAILS. THE TC SYSTEM "HEALED ITSELF" AFTER THE CAR DRIED OUT FOR A DAY AND THIS IS NOT THE FOCUS OF MY COMPLAINT. ANYONE CAN DRIVE A CAR SAFELY WITHOUT A TRACTION CONTROL SYSTEM IN OPERATION, HOWEVER, A NON-RESPONSIVE ENGINE DUE TO THE PROGRAMMED SHUTDOWN OF HALF OF THE I…

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79.6%
ODI 10592548

ON 8/9/13 DURING A LANE CHANGE ON THE HIGHWAY UNDER ACCELERATION THE CAR DOWNSHIFTED AND THE RPM WENT HIGH AND THE CAR HAD NO POWER AND SEEMED TO JUST COAST. I LET OFF THE GAS TO LET THE ENGINE RPMS COME BACK DOWN AND I CHECKED THE AUTOMATIC SHIFTER TO MAKE SURE IT WAS STILL IN DRIVE (AND IT WAS). WHEN THE ENGINE RPMS CAME DOWN THE POWER ALSO CAME BACK TO THE WHEELS. I HAVE EXPERIENCED A RANDOM SHUDDER IN THE CAR UNDER LIGHT THROTTLE WHEN THE AUTOMATIC TRANSMISSION IS SHIFTING (SUCH AS IN TRAFFIC) BOTH PRIOR TO AND AFTER THIS EVENT. THE DEA…

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96.2%
ODI 10762223 · 17,000 mi

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE STABILIZER CONTROL WARNING INDICATOR ILLUMINATED AS A MESSAGE DISPLAYED 'REDUCE ENGINE CAPACITY'. THERE WAS A REDUCTION IN THE ENGINE POWER AND THE VEHICLE THEN STALLED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

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48.5%
ODI 11322127

ENGINE SOUNDS LIKE A TRUCK, WHILE DRIVING. JUST PURCHASED THE VEHICLE. 30,000 MILES ON ODOMETER.

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412.9%
ODI 10871967 · 900 mi

THE AUTO STOP/START CANNOT BE SAFE. I ALMOST GOT T-BONED IN MY FIRST SEVERAL HUNDRED MILES IN A NEW CAR WITH THIS FEATURE. I WAS AT A COMPLETE STOP AND NEEDED TO MAKE A LEFT ACROSS TRAFFIC. I DID NOT REALIZE THE DELAY WOULD BE THAT GREAT AND ALMOST GOT T-BONED TURNING ACROSS TRAFFIC. THE ENGINE HESITATES WHEN YOU'RE STOPPED AND MOVING FROM THE BRAKE TO THE GAS. THIS FRACTION OF A SECOND HAS TO MAKE A DIFFERENCE...THE ONLY THING HAS TO BE WHETHER IT IS SIGNIFICANT. WHEN TURNING LEFT ACROSS TRAFFIC (T-BONE) OR TURNING RIGHT INTO TRAFFIC (RE…

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13.7%
ODI 11688656

I purchased this vehicle is certified preowned Cadillac and during the warranty time I had a transmission issue that was causing the transmission to jerk when shifting from 1st to 2nd gear and at highway speeds, it would start jerking nonstop. I took it to the dealer and as per a service bulletin, they flushed the transmission fluid and replaced the transmission fluid. This was only a temporary fix because 30,000 miles later the same issues started occurring again and have gotten worse to the point that you can smell the transmission clutches b…

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112.5%
ODI 11404668 · 12,300 mi

I WAS DRIVING MY 2018 CADILLAC CTS BETWEEN 50-60MPH AND I LIGHTLY TAPPED ON THE GAS AND THE CAR STARTED SHAKING AND VIBRATING. FELT LIKE IT COULD BE A TRANSMISSION OR A ENGINE MISFIRE. MY CARS TRANSMISSION ALSO SHIFTS VERY VERY ROUGH KINDLY JERKY WHICH CREATES A UNSAFE ENVIRONMENT WHILE IN MOTION. THIS IS A CONSISTENT ISSUE AND WITH MY CAR AND ONLY HAVING 12,000 MILES ON IT I FIND REALLY CONCERNING. THIS VIBRATION ONLY HAPPENS BETWEEN 50-60MPH AND THE ROUGH TRANSMISSION SHIFTING HAPPENS AS I DRIVE IT ALONG WITH VIBRATIONS ARE COMING FROM THE E…

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220.0%
ODI 11425049

Seat is adjusting during driving. Moving between presets. Setting position 1 automatically all the way forward. Heat in the seat turning on.

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Service Brakes
227.9%
ODI 10485873 · 84,000 mi

WHILE PULLING INTO A PARKING SPOT WITH THE WHEELS TURNED SHARPLY, THE BRAKING BECAME ROUGH AND THE CAR WOULD NOT STOP WITHOUT SIGNIFICANT PRESSURE ON THE BRAKE PEDAL. THIS WAS THE 5TH TIME THIS HAS HAPPENED. EACH TIME IT OCCURS AT LOW SPEED WHEN THE WHEEL IS TURNED SHARPLY. BRAKE INDICATOR LIGHTS DO NOT GO ON. I HAVE COME VERY CLOSE TO HITTING OTHER CARS WHEN THIS OCCURS. MY REPAIR MAN HAS NOT BEEN ABLE TO IDENTIFY A PROBLEM. *TR

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4014.9%
ODI 10474583 · 35,000 mi

TURNING SHARP RIGHT AT ABOUT 2 MPH TO PULL INTO A PARKING SPACE IN A GARAGE. APPLIED BRAKES AND CAR KEPT MOVING. HAD TO STOMP ON THE BRAKES WITH ALL MY MIGHT TO STOP THE CAR FROM HITTING A WALL. NO POWER BRAKING AT ALL. *TR

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3616.6%
ODI 10461266 · 30,000 mi

MY CAR HAS BEEN CONFIRMED THAT THE FRONTAL SENSOR/CONTROL MODULE DOES NOT WORK AGAIN. I HAD IT ONCE REPAIRED DUE TO A RECALL, I BELIEVE IN 2009. NOW IN 2012, I AM HAVING ANOTHER ISSUE WITH THE PASSENGER AIRBAG MODULE, IN WHICH NEEDS TO BE REPLACED (BEEN CONFIRMED BY DEALER). THIS PART SENSES IF THE PASSENGER IS SITTING IN THE CAR. THE LIGHT IS ON TELLING ME THE PASSENGER AIRBAG NEEDS SERVICE. MY BRAKES ARE NEW AND HAVE BEEN RECENTLY REPLACED, 2 MONTHS AGO, BUT THERE IS AN ISSUE WITH STEPPING ON THE BRAKES. WHEN I DO I SLIDE AND THERE IS AN …

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116.3%
ODI 10533143 · 122,538 mi

WHILE TRYING TO PARK, THE STEERING WHEEL BECOMES STIFF. I TOOK IT TO THE DEALER TO CORRECT PROBLEM AND IT COST ME $2,558.35 TO REPLACE STEERING PUMP AND TO GET A WHEEL ALIGNMENT. A WEEK LATER I HAD TO TAKE THE CAR BACK TO THE DEALER FOR NOISES AFTER APPLYING THE BRAKES AND THEY HAD TO REPLACE BOTH CONTROL ARMS AND STABILIZER LINKS TO CORRECT PROBLEM. THAT JOB COST ME $1,362.93. IN APRIL 2013, MY FRONT PASSENGER DOOR HANDLE DIDN'T OPEN FROM THE OUTSIDE. THE DEALER HAD TO REPLACE THE INSIDE DOOR HANDLE HOUSING SPLIT, TRIM PAD AND HANDLE HOUSIN…

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84.8%
ODI 10502208 · 34,000 mi

AT FIRST, THE CAR WASN'T RUNNING STRAIGHT. WHEN I DROVE STRAIGHT ON AN INTERSTATE, THE STEERING WHEEL WAS ABOUT FIVE DEGREES CLOCKWISE. THEREFORE, I WENT TO THE LOCAL CADILLAC DEALER, [XXX], FOR A WHEEL ALIGNMENT. AFTER THE ALIGNMENT, THE CAR RAN PRETTY GOOD, UNTIL IT RAN OVER A SMALL BUMP ON THE ROAD. WHEN I RAN OVER THE BUMP, THE CAR SUDDENLY RAN TOWARD THE RIGHT. I TRIED TO TURN LEFT, BUT IT DIDN'T WORK FOR ABOUT HALF A SECOND. AFTER HALF A SECOND, I CONTROLLED THE CAR, AND IT WORKED FINE. I MADE AN U TURN, AND WENT TO THAT PLACE AGAIN, AND …

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57.5%
ODI 10472397 · 21,877 mi

TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT BACKED OUT OF THE DRIVEWAY, PLACED THE VEHICLE IN DRIVE, WHEN IT SUDDENLY ACCELERATED INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL CONTINUOUSLY UNTIL THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THE CONTACT THAT THE POWER BRAKE BOOSTER AUXILIARY PUMP WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. IMMEDIATELY AFTER THE REPAIR, THE FAILURE RECURRED. THE TECHNICIANS INSPECTED THE VEHICLE AND ADVISED THE CONTAC…

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65.9%
ODI 10515504 · 6,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, HE APPLIED THE BRAKES AND NOTICED A VIOLENT VIBRATION IN THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE BRAKE DRUMS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE DRUMS AND BRAKES WERE REPLACED THREE DIFFERENT TIMES BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. *TR

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710.8%
ODI 10550753 · 10,000 mi

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE BRAKE PEDAL AND THE ACCELERATOR PEDAL WERE TO CLOSE TOGETHER UNLIKE NORMAL PEDALS. THE DEALER ADVISED THAT THEY COULD NOT CORRECT THE PEDALS BEING CLOSE TO EACH OTHER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 10,000.

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68.2%
ODI 10561336 · 3,000 mi

TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT WAS DRIVING 15 MPH WHEN ANOTHER VEHICLE CRASHED INTO HER REAR. THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE DID NOT RESPOND. ADDITIONALLY, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT ALSO STATED THAT SHE BECAME PINNED IN THE VEHICLE BECAUSE THE DRIVER'S SEAT COLLAPSED, CAUSING SPINAL INJURIES TO THE CONTACT. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY R…

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32.1%
ODI 10782540 · 6,000 mi

TL* THE CONTACT OWNED A 2014 CADILLAC CTS. WHILE DRIVING 21 MPH OVER A BUMP IN THE ROAD, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A TREE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT, CAUSING HIS HEAD TO MAKE CONTACT WITH THE DASHBOARD. AFTER THE CRASH, ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES TO THE HEAD, NECK, AND KNEES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE…

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714.9%
ODI 11072069 · 31,674 mi

WENT TO PULL INTO A PARKING SPOT, HIT THE BRAKE, THE CAR SPED UP HITTING ANOTHER PARKED CAR. I HAD A PROBLEM YESTERDAY, PUT CAR IN CRUISE CONTROL(50 MPH) ON THE HIGHWAY, WENT TO BRAKE TO TURN, CRUISE CONTROL WOULD NOT DISCONNECT, HAD TO SHUT THE SYSTEM OFF MANUALLY. SIMILAR PERIODIC PROBLEMS IN THE PAST.

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13.2%
ODI 11307353 · 43,000 mi

THE CAR CAUGHT ON FIRE WHILE DRIVING IN NYC AT SPEEDS OF 10-20 MPH FIRST THE CAR STARTED TO SMOKE IN THE FRONT HOOD WHILE TURNING LEFT ON 5TH AVENUE. I GOT OUT OF THE CAR AND THE CAR WAS ON FLAMES. I HAVE A DASH CAMERA AND IPHONE FOOTAGE OF THE INCIDENT. I BOUGHT THIS CAR FROM AN AUTHORIZED CADILLAC DEALERSHIP IN JUNE 2019 AND THE CAR CAUGHT ON FIRE ON CHRISTMAS DAY 2019

Look up ODI 11307353 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Steering
124.3%
ODI 10344582 · 72,000 mi

MY 2005 CADILLAC CTS APPEARS TO HAVE A PROBLEM WITH THE POWER-ASSISTED STEERING. THE CAR PULLS TO THE RIGHT, AND IS DIFFICULT TO STEER TOWARD THE RIGHT. ALSO, ONCE TURNED BY MANUAL FORCE, THE WHEEL SOMETIMES DOES NOT SPIN BACK INTO PROPER POSITION. THIS MAKES TURNING IN TIGHT PLACES AND PARKING EXTREMELY DIFFICULT. I AM THE THIRD OWNER OF THIS CAR; I HAVE TAKEN IT BACK TO THE DEALER FROM WHOM I PURCHASED IT MULTIPLE TIMES WITH THIS COMPLAINT; BUT THEY TELL ME EACH TIME THAT I AM SIMPLY NOT STRONG ENOUGH TO TURN THE WHEEL PROPERLY. THE COND…

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31.1%
ODI 10582859

FATAL CAR CRASH RESULTED IN DEATH OF DRIVER (ONLY PERSON IN THE AUTOMOBILE). HISTORY OF SERVICE BRAKES HYDRAULIC PROBLEM ON THE 2006 CADILLAC CTS--PRESSING BRAKE PEDAL AND LUNGING OR SUDDEN ABNORMAL ACCELERATION WITH LOSS OF STEERING. *TT

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136.0%
ODI 10228123 · 100 mi

CONTROL OF VEHICLE AND HANDLING DIFFICULT. *TR

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137.4%
ODI 10257986 · 100 mi

VIBRATION IN CAR ABOVE 62 MILES PER HOUR. STEERING WHEEL SHAKES IN YOUR HANDS. TAKEN TO DEALER TWICE THEY HAVE ROTATED AND BALANCED TIRES TWICE NO IMPROVEMENT. *TR

Look up ODI 10257986 at NHTSA ↗

127.2%
ODI 10323183

2009 CADILLAC CTS *GR THE CONSUMER STATED FROM TIME TO TIME, WHILE WAITING FOR A RED LIGHT TO CHANGE WITH HIS FOOT ON THE BRAKE, THE VEHICLE WOULD SUDDENLY SURGE INTO THE INTERSECTION ALMOST CAUSING AN ACCIDENT OR WHEN PARKING AND SHIFTING FROM REVERSE INTO DRIVE, THE VEHICLE WOULD SUDDENLY SURGE FORWARD. THE CONSUMER HAS TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE CONSUMER ALSO STATED THE STEERING WHEEL LOCKED WHICH MADE IT IMPOSSIBLE FOR HIM TO TURN THE IGNITION ON. ON THREE OCCASIONS, HE…

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57.5%
ODI 10576363 · 45,000 mi

ON 6 JUNE, 2013 WHILE DRIVING ON M59 IN MICHIGAN AND APPLYING THE BRAKES, MY KNEE MADE CONTACT WITH THE REMOTE FOB, CAUSING THE IGNITION KEY TO MOVE FROM THE "ON" POSITION TO "ACCESSORY" MODE. THE ENGINE STOPPED RUNNING AND I HAD TO STEER AND BRAKE THE VEHICLE WITHOUT POWER ASSIST TO THE SHOULDER OF THE ROAD. I PUT THE VEHICLE IN PARK AND RESTARTED WITHOUT INCIDENT. THE SAME SITUATION OCCURRED IN JANUARY 2014 WHILE DRIVING ON I-75 TO FLORIDA. IN BOTH CASES I INFORMED MY DEALER (LAFONTAINE CADILLAC IN HIGHLAND, MICHIGAN). THE RESPONSE WAS THAT …

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1110.9%
ODI 10448466 · 500 mi

WHILE IN REVERSE, FRONT STEERING SEAMS TO SKIP. IT FEELS LIKE A 4WD. I TOOK IT TO AN AUTHORIZED DEALER AND THEY TOLD ME IT WAS NORMAL. THEY EVEN SHOWED ME A BULLETIN FROM GM THAT EXPLAINED THE PROBLEM WAS NORMAL AND TO DO NO REPAIRS. AFTER DRIVING 15,000 MILES, IT HAS STEADILY GOTTEN WORSE. I TOOK IT IN AGAIN. AGAIN THEY TOLD ME IT WAS NORMAL. WHILE THERE, THEY TRIED TO SELL ME NEW TIRES BECAUSE MY REAR TIRES ARE BALD. THEY SAID IT WAS FROM HIGH SPEED STARTS. I EXPLAINED THAT A 73 YEAR OLD PERSON(MY WIFE) IS NOT OUT DRAG RACING AND THERE FOR, …

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46.2%
ODI 10500932 · 30 mi

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AND TURNING THE STEERING WHEEL, THE CONTACT HEARD A KNOCKING SOUND AS THE STEERING WHEEL BEGAN TO SHAKE ABNORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE HE WAS INFORMED THAT THERE WAS NO REMEDY AVAILABLE FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30 AND THE CURRENT MILEAGE WAS 16,000.

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1013.7%
ODI 10502504 · 1,500 mi

TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STARTED TO VEER TO THE RIGHT. THE CONTACT MENTIONED THAT THE VEHICLE WAS MAKING AN ABNORMAL CLUNKING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE STEERING COLUMN WAS REPLACED BUT DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS NOT FURTHER REPAIRED.…

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138.9%
ODI 10749325 · 8,900 mi

TURNED CAR ON AFTER PARKING AT A LOT. REVERSED TO EXIT AND THEN SUDDENLY, A WARNING LIGHT CAME ON STATING "POWER STEERING. DRIVE CAREFULLY". POWER STEERING WENT OFF ENTIRELY. IT WAS EXTREMELY HARD TO MOVE THE STEERING WHEEL. COULD BARELY GET CAR BACK INTO PARKING SPOT. TURNED ENGINE OFF TWICE BUT THE STEERING DID NOT CORRECT SELF. AFTER ENGINE WAS OFF FOR 10MINUTES WAITING FOR TOW TRUCK, THE POWER STEERING CAME BACK ON.

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48.5%
ODI 10817325 · 9,000 mi

WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, LEFT OR RIGHT, OF THE VEHICLE, THERE IS A LOUD METAL-ON-METAL NOISE. THE VEHICLE HAS BEEN TAKEN TWICE TO MCGUIRE CADILLAC WHERE I WAS TOLD THAT THERE WAS "NO FIX AT THIS TIME." I HAVE CONTACTED CADILLAC HEADQUARTERS NUMEROUS TIMES AND, UNFORTUNATELY, NO ASSISTANCE HAS BEEN GIVEN. ON DECEMBER 30, 2015, WHILE DRIVING 60 MPH ON THE RIGHT LANE OF A HIGHWAY, I SUDDENLY LOST CONTROL OF THE VEHICLE AND THE VEHICLE VEERED ACROSS TO THE LEFT ACROSS THREE LANES ON THE HIGHWAY. THE VEHICLE DID A 36…

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412.9%
ODI 11022147 · 6,968 mi

STEERING WHEEL BECAME INOPERABLE WHILE VEHICLE IN MOTION, VEHICLE SHUT DOWN MULTIPLE TIMES WHILE DRIVING CAUSING ALL LOSS OF POWER TO VEHICLE, ACCELERATOR STUCK AND FUEL SHUT OFF WHEN GOING HARD ON BRAKE DID NOT WORK REQUIRING SNIT INTO NEUTRAL, MANY OTHER ISSUES. TAKEN TO DEALER FOR REPAIR MANY TIMES IN SERVICE OVER 40+ DAYS SINCE NOVEMBER 2016. NOT SAFE TO OPERATE. CUE SCREEN REPLACED MURIOPLE TIMES AS WELL BECAUSE OF ELECTRICAL ISSUES AND EVEN AIR CONDITIONING SWITCHING TO HEAT, WINDOWS RANDOMLY ROLLING DOWN WHILE VEHICLE IS PARKED IN A PARK…

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829.6%
ODI 11193396 · 17,100 mi

TL* THE CONTACT LEASES A 2017 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING AND BECAME DIFFICULT TO STEER. THE CONTACT CONTINUED TO DRIVE THE VEHICLE TO HER RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KING O'ROURKE BUICK GMC (LOCATED AT 756 SMITHTOWN BYPASS #102, SMITHTOWN, NY 1178…

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00.0%

No examples available for this selection.

110.0%
ODI 11635641 · 59,000 mi

The contact owns a 2019 Cadillac CTS. The contact stated that the trim on the steering wheel had started to peel off. Due to the failure, the edges of the steering wheel where the trim was located had started peeling off and were sharp, causing serious concerns while driving the vehicle. The local dealer was notified of the failure, and the contact was scheduled for an appointment; however, the vehicle was not yet repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline to report the failure. The…

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Unknown Or Other
62.2%
ODI 10117871 · 8,200 mi

EXCESSIVE WHEEL HOP OCCURS FREQUENTLY UNDER MILD TO HEAVY ACCELERATION. IN WET CONDITIONS, IT HAPPENS MUCH MORE FREQUENTLY AND CAN CAUSE SERIOUS TRACTION AND HANDLING PROBLEMS. THIS ALSO PUTS HEAVY STRESS ON THE DRIVETRAIN AND HAS CAUSED MANY FAILURES IN HALF-SHAFTS AND DIFFERENTIALS AMONGST OTHER OWNERS VEHICLES, WHICH COULD LEAD TO FURTHER CATASTOPHIC LOSS OF CONTROL. THIS IS A MAJOR ISSUE THAT IS BEING IGNORED BY THE MANUFACTURER AT THIS POINT IN TIME.*AK

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62.2%
ODI 10390628 · 100,000 mi

THE SERVICE AIR BAG LIGHT CAME ON AND HAS DEACTIVATED THE PASSENGER SIDE AIR BAG. THE PROBLEM IS BEING CAUSED BY THE PASSENGER SEAT SENSOR. THIS IS THE SAME ISSUE THAT IS ALREADY ON THE RECALL FOR 2005-2007 CADILLAC CTS, BUT ACCORDING TO THE CADILLAC DEALER, THE RECALL DOES NOT INVOLVE MY VIN. I SUGGEST THAT THE NHSTA REVIEW THE RECALL AND ADD ALL 2005 - 2007 CADILLAC CTS VEHICLES THAT DISPLAY THE AIR BAG ERROR BE INCLUDED ON THE RECALL.

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94.1%
ODI 10822604 · 110,000 mi

ECM UNIT FAILED TO FUNCTION LEAVING THE CAR IN A ENGINE POWER REDUCED MODE. CAR WILL NOT RESPOND TO ACELLERATION AND WILL NOT GO MORE THAN 40 MPH

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179.7%
ODI 10222855

2008 CADILLAC CTS BLIND SPOT IN SIDE MIRRORS. CONSUMER STATES THAT THE SIDE MIRRORS CREATE A BLIND SPOT. HE STATES THAT THE A PILLAR MAKES IT DIFFICULT TO SEE IF THERE IS SOMEONE IN THE CROSSWALK WHILE TRYING TO MAKE A TURN. *KB THE CONSUMER STATED THE FLAW IS A BLIND SPOT RESULTING FROM THE PLACEMENT AND SIZE OF THE SIDE MIRRORS AND THE SIZE OF THE A PILLAR. *JB

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106.0%
ODI 10335470 · 10,000 mi

TL*THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT OBSERVED THAT THE VEHICLE WAS NOT EQUIPPED WITH A SAFETY ASSIST GRIPPING HANDLES ON THE FRONT PASSENGER AND DRIVER SIDE AREA. THE MANUFACTURER WAS NOTIFIED AND WERE UNABLE TO PROVIDE ASSISTANCE. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 11/08/10 * BF UPDATED 11/10/10*JB

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710.4%
ODI 10638077

GM IS NOT REPLACING MY KEY SWITCH. SOME HOW THEY HAVE CONVINCED YOU THAT PUTTING LIP STICK ON A PIG IS THE SOLUTION TO THEIR PROBLEM. IT'S NOT AND SHAME ON YOUR DEPARTMENT FOR LETTING THEM. I WANT IT FIX RIGHT, MY MANUAL DOES SAY ANYWHERE NOT TO PUT ANYTHING ON MY KEY RING. DO THE RIGHT THING AND MAKE THIS RIGHT! THANK YOU, *TR

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44.0%
ODI 10446328 · 80 mi

WHEN DRIVING VEHICLE AT LOW SPEEDS INTO AND UP A RIGHT HAND DRIVEWAY THERE IS A LOUD CREAKING SOUND COMING FROM THE REAR OF THE SUNROOF. IT DOES NOT CREAK GOING UP A LEFT HAND DRIVEWAY. THE CREAKING IS PREDOMINATELY AT THE REAR AND TO THE RIGHT OF THE SUNROOF. AT NORMAL DRIVING SPEEDS THE CREAKING IS HEARD OVER MODERATE TO LARGE BUMPS. THE CREAKING HAS BEEN GOING ON SINCE DAY 1 WHEN I BOUGHT THE CAR BRAND NEW. *KB

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57.7%
ODI 10809470 · 55,000 mi

THE DRIVER'S SIDE DOOR ON MY CTS COUPE HAS AN ELECTRICAL "TOUCH PAD" THAT HAS CEASED TO FUNCTION NORMALLY. TWICE I HAVE HAD TO CRAWL INTO THE VEHICLE FROM THE PASSENGER SIDE WHICH HAS NOT BEEN AFFECTED. DEALERSHIP HAS STATED THAT THE PROBLEM IS NOT UNDER WARRANTY BECAUSE THE MILEAGE IS IN EXCESS OF 50,000 (MY VEHICLE IS AT 55,690). PAIN IN THE NECK.

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79.6%
ODI 10762003 · 5,000 mi

WHILE ATTEMPTING TO PULL OUT OF RESIDENTIAL DRIVEWAY FROM DEAD STOP, CTS ACCELERATED ON ITS ON TO AND UNKNOWN AND UNCONTROLLABLE SPEED. CAUSING COLLISION TO NEIGHBORS VEHICLE IN OPPOSTITE DRIVEWAY DRIVEWAY DIRECTLY ACROSS FROM WHERE CTS WAS PARKED. VEHICLE ALSO HAD POWER FAILURES AS WELL, DOORS NOR WINDOWS WOULD WORK. HAD TO EXIT VEHICLE BY CRAWLING OUT ON THE WINDOW. CAUSE DAMAGED TO BOTH VEHICLES AND PROPERTY DAMAGES FROM NEIGHBOR VEHICLE PUSH BY CTS INTO GARAGE AND STRUCTURE.

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138.9%
ODI 10596325

PURCHASED A NEW 2014 CADILLAC CTS, WINDOW STICKER SHOWED CLEARLY AND AS A SELLING FEATURE THAT THE CAR RECEIVED A GOVERNMENT 5 STAR SAFETY RATING FOR FRONTAL CRASH, DRIVER AND PASSENGER AND FOR ROLL OVER. FIVE MONTHS LATER, MAY 16, 2014 I RECEIVED A LETTER FROM CADILLAC STATING THAT THERE WAS AN ERROR AND THE CAR DID NOT RECEIVE A 5 STAR GOVERNMENT RATING AND THEY SENT ME A NEW WINDOW STICKER.. I FEEL THIS IS FALSE ADVERTISING PROMOTING THE SAFETY OF THE CAR BASED ON US GOVERNMENT SAFETY RATING. THANK YOU

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817.0%
ODI 11000289 · 28,734 mi

I PURCHASED THIS CAR 15MAR16 FROM DUBLIN CADILLAC IN DUBLIN, CA. THE DRIVER SIDE BLIND SPOT DETECTION WAS NOT WORKING. I TOOK THE CAR BACK AND THEY CONFIRMED IT WAS NOT WORKING CORRECTLY, BUT TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT AND THAT "I WOULD JUST HAVE TO LIVE WITHOUT IT". SINCE THIS IS A SAFETY FEATURE, I THOUGHT THEY SHOULD HAVE CORRECTED IT UNDER WARRANTY. THEY HAVE REFUSED, SO I AM BRINGING THIS TO YOU ATTENTION AND REQUESTING HELP TO GET IT WORKING CORRECTLY. I HAVE HAD TWO CLOSE CALLS DUE TO THIS PROBLEM. THE DEALER IS …

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412.9%
ODI 11018960 · 8,000 mi

WHEN YOU ENTER AN ADDRESS INTO THE NAVIGATION AND SAVE IT INTO CONTACTS. IT RE- REOUTES YOU TO A LOCATION OTHER THAN THE STATED ADDRESS. IT SHOWS THE LOCATOR PIN ON THE CORRECT ADDRESS, BUT YOU ARE TAKEN TO A LOCATION MORE THAN 1/2 MILE AWAY (AS THE CROW FLIES) IN A DIFFERENT NEIGHBORHOOD. I HAVE MADE SEVERAL ATTEMPTS WITH CADILLAC TO FIX IT BUT THEY CAN NOT (OR WILL NOT)

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414.8%
ODI 11290335 · 12,000 mi

THE CADILLAC CUE COMPUTER SCREEN WHICH CONTROLS THE BLUETOOTH, RADIO & GPS, FROZE IN SEPT 2019. WHILE DRIVING OUT OF STATE OUR BLUETOOTH & GPS WERE UNAVAILABLE. THE DEALERSHIP COULDN'T DUPLICATE THE ISSUE. THIS WAS HAPPENING IN DIFFERENT LOCATIONS, A COMPLETE OFF & ON WITH THE SCREEN GOING BLACK. DEALERSHIP AGAIN & THEY COULDN'T DUPLICATE THE ISSUE. THE DEALERSHIP IS AN HOUR DRIVE EACH WAY. I LEFT FRUSTRATED & AND IT WENT OFF AGAIN. I WENT BACK TO THE DEALERSHIP & IT WAS PLAYING WHEN I GOT THERE. WHILE WE WERE DISCUSSING THE ISSUE, THE RADIO WE…

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112.5%
ODI 11590522

To Whom It May Concern, I am writing to express my serious concerns regarding a known issue with the 2018 Cadillac CTS that poses a significant safety risk. The LCD/backup display screen in my 2018 Cadillac CTS has cracked on its own, taking up the entire display. This is a well-documented problem that many Cadillac owners have reported to GM, yet the manufacturer refuses to take responsibility or remedy the situation. The cracked display screen severely compromises the vehicle's safety features and functionality, including the backup camera…

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330.0%
ODI 11276926 · 8,200 mi

I LEASED A CADILLAC 2019 CTS IN DECEMBER 2018. THE CAR'S ENGINE ACCELERATES SPORADICALLY ON ITS OWN. IT HAPPENED TO ME APPROXIMATELY 10 TIMES WHILE DRIVING AT VERY LOW SPEED, DURING STOP AND GO TRAFFIC AND AS I WAS ENTERING A PARKING SPOT. THREE SUCH EVENTS OCCURRED WITHIN TEN MINUTES WHILE INCHING MY WAY TO MERGE AND ENTER THE QUEEN'S MIDTOWN TUNNEL IN NY. EACH TIME I MANAGED TO STOP THE CAR BY LEANING VERY HEAVILY ON THE BRAKE PEDAL AND MOVING THE TRANSMISSION INTO THE NEUTRAL POSITION. THE DEALER UNSUCCESSFULLY TRIED TO DETERMINE THE CAUSE…

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Power Train:Driveline:Differential Unit
3914.1%
ODI 10118046

2005, CADILLAC CTS-V, WHEEL HOP FROM REAR DIFFERENTIAL, VERY COMMON IN THIS VEHICLE. CADILLAC HAS ACKNOWLEDGED ISSUE BY PROVIDING EXTENDED WARRANTIES TO "SOME" OWNERS OF VEHICLES, BUT NOT TO ALL OWNERS, REAR DIFFERENTIAL IS VERY WEAK AND MAY BREAK APART, CAUSING SERIOUS INJURY OR DEATH, WHEEL HOP IS EXPERIENCED IN MY VEHICLE ON A DAILY BASIS, ORIGINAL TIRES LASTED LESS THAN 6,000 MILES, AND PROVIDED A SAFETY/HAZARD PROBELM AS MANUFACTURER DID NOT ADVISE CONSUMERS THAT TIRES WOULD HAVE TO BE REPLACED IN THIS TIME FRAME, 6,000 MILES WAS A PERIOD …

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114.1%
ODI 10151182

2006 CADILLAC CTS-V: 1. REAR END LEAKAGE @ 200 MILES 2. REAR END CLUNK WHEN SHIFTING @ 1000 MILES *JB

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52.3%
ODI 10193065

I OWN A 2007 CADILLAC CTS-V.SINCE PURCHASED THE VEHICLE HAS BEEN LEAKING DIFFERENTIAL FLUID FROM NUMEROUS POINTS OF REAR END ASSEMBLY.I HAVE TAKEN THE VEHICLE TO SERVICE 5 TIMES AND FIVE TIMES THE PROBLEM WAS NOT CORRECTED.THE DIFFERENTIAL ASSEMBLY ON THESES TYPES OF CADILLACS ARE VERY WEAK AND NOT ABLE TO WITHSTAND THE POWER OF THE VEHICLE. I THINK THIS IS DEFFINETLY A SAFETY CONCERN AND HAVE DONE MUCH RESEARCH AND FOUND NUMEROUS COMPLAINTS FROM OTHER CTS-V OWNERS WHO HAVE HAD COMPLETE DIFFERNTIAL FAILURE WHERE THE UNIT HAS BLOWN UP INTO SEVER…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

11.5%
ODI 10362207 · 22,000 mi

TL*THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, SHE HEARD A LOUD BANG AND THE WHEELS LOCKED. THE VEHICLE THEN SPUN OUT OF CONTROL THROUGH THREE LANES OF TRAFFIC TO THE SHOULDER. THERE WAS NO ACCIDENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE REAR DIFFERENTIAL HAD CRACKED AND THE FRONT DIFFERENTIAL HAD A LEAK AND WAS POURING OUT OIL WHICH CAUSED THE FAILURE. THE DEALER STATED THAT THE REAR AND FRONT DIFFERENTIALS NEEDED TO BE REPLACED. THE VEHICLE H…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

96.2%
ODI 11428511 · 55,000 mi

The Contact owns 2014 Cadillac CTS. The contact stated while driving approximately 40-50 mph, there was an abnormal sound coming from the rear of the vehicle. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.

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48.5%
ODI 11453376 · 80,000 mi

The contact owns a 2015 Cadillac CTS. The contact stated that while driving at various speeds, an abnormal rattling sound was coming from the rear end of the vehicle without warning. The contact had taken the vehicle to a dealer where they diagnosed the failure as a leak in the rear differential. The contact was initially informed that the repair would be covered under warranty; however, a few days later, the contact was informed otherwise. He was then informed that the vehicle would not be covered under warranty and was given an estimate for r…

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00.0%

No examples available for this selection.

13.7%
ODI 11531916 · 65,000 mi

The contact owns a 2017 Cadillac CTS. The contact stated while driving at various speeds and making a turn, the rear of the vehicle was dragging. Additionally, the contact stated that the rear tires were bowed out. The vehicle was taken to an independent mechanic, where it was diagnosed that the rear differential was leaking and needed to be resealed. The mechanic ordered new seals and pins from the dealer. The vehicle was being repaired. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure milea…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Power Train53,500–94,000 mi77,500 mi28
ODI 10667898 · 400 mi

MY WIFE WAS DRIVING AND MADE A RIGHT HAND TURN INTO A PARKING LOT. THE CAR BY ITSELF AUTOMATICALLY SHUT OFF AND THE GEAR SHIFT WENT BY ITSELF FROM DRIVE POSITION INTO PARK. THE CAR DID RESTART. THE DEALER CANNOT FIND ANYTHING WRONG WITH THE CAR. *TR

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ODI 11051546 · 88,000 mi

COMPLETE REAR DIFFERENTIAL ASSY FAILURE, AT MY EXPENSE OF 4590.00 GM DID KICK IN 2500.00 BUT EVEN WITH THE REPAIR THERE IS NO FIX FOR THE REPLACEMENT THAT IS CURRENTLY BEING FIXED. A FULL RECALL WITH REPAIR, REIMBURSEMENT OR BUY OUT SHOULD BE DEMANDED, THIS IS A LIFE AND DEATH SAFETY ISSUE.

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ODI 11246263 · 25,000 mi

AXLE HALF SHAFT BOLTS BACKED OUT BREAKING MATING GEARS IN DIFFERENTIAL. VEHICLE WAS IN MOTION WHEN A VIBRATION THAT FELT LIKE A WHEEL WAS EXTREMELY OUT OF BALANCE STARTED. THE VEHICLE WAS PULLED OVER TO INSPECT. AFTER SEEING NOTHING I ATTEMPTED TO DRIVE AWAY SO IT WAS PUT IN DRIVE AND AS THE BRAKE WAS RELEASED THE GEARS BROKE DISABLING THE VEHICLE NECESSITATING A FLAT BED TOW TO THE DEALER.

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Suspension33,500–83,064 mi50,000 mi7
ODI 10946350 · 6,000 mi

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING 60 MPH, THE STEERING BECAME DIFFICULT TO MANEUVER AND THE PASSENGER SIDE OF THE VEHICLE DROPPED DOWNWARD WITHOUT WARNING. IN ADDITION THE WINDSHIELD FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE STRUTS FRACTURED AND NEEDED TO BE REPLACED ALONG WITH THE WINDSHIELD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. UPDATED 05/10/17*LJ *CN

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ODI 11091548 · 37,000 mi

WHEN I TURN THE WHEELS LEFT OR RIGHT EITHER GOING FORWARD OR BACKWARD, THERE IS A HITTING NOISE THAT FEELS LIKE THE FRONT TIRES WILL COME OUT OF THE ACCEL AND THIS HAPPEN WHILE IN MOTION ON CITY STREETS ,IT WOULD BE MORE DANGEROUS IF IT IS ON HIGH WAY

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ODI 11128594 · 30,000 mi

FRONT LOWER CONTROL ARM BUSHING FAILURE OF ALL SUBFRAME BUSHINGS. TO INCLUDE DRIVER AND PASSENGER SIDES TOTALING 4 BUSHING FAILURES. FAILURES PERPETUATE EXCESSIVE MOVEMENT OF THE LOWER CONTROL ARMS. RESULTS: UNSOLVEABLE MISALIGNMENT, IN EXTREME SITUATIONS ALLOWING MOVEMENT OF THE WHEEL CAMBER +/- APPROXIMATELY 1" AT SPEEDS EXCEEDING 25MPH CAUSING GREAT SAFETY RISK.

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Electrical System17,243–57,978 mi23,962 mi9
ODI 10691469 · 18,000 mi

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A CURB. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE BODY SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

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ODI 10692576 · 100 mi

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE IGNITION SWITCH WAS TURNED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100. UPDATED 3/31/15*CN

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ODI 10692596 · 23,962 mi

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THE INGINTION SWITCH HAD ISSUES TURNING ON WHILE THE VEHICLE WAS IN PARK. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 23,962.

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Steering21,725–70,878 mi40,400 mi8
ODI 10749325 · 8,900 mi

TURNED CAR ON AFTER PARKING AT A LOT. REVERSED TO EXIT AND THEN SUDDENLY, A WARNING LIGHT CAME ON STATING "POWER STEERING. DRIVE CAREFULLY". POWER STEERING WENT OFF ENTIRELY. IT WAS EXTREMELY HARD TO MOVE THE STEERING WHEEL. COULD BARELY GET CAR BACK INTO PARKING SPOT. TURNED ENGINE OFF TWICE BUT THE STEERING DID NOT CORRECT SELF. AFTER ENGINE WAS OFF FOR 10MINUTES WAITING FOR TOW TRUCK, THE POWER STEERING CAME BACK ON.

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ODI 10885483 · 1,000 mi

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE DIFFERENT OCCASIONS WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

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ODI 11219927 · 70,837 mi

DRIVING AT 10PM SOUTH ON HIGHWAY GOING 65MPH ON LEFT SHOULDER 20MIN IN AND 10 MIN TO GET TO MY DESTINATION (HOME) ON MIDDLEL LANE N AN 18 WHEELER TRIED TO MERGE TO LEFT (GUSSSING HE DID NOT SEE CAR) SO TO AVOID BEING SWIPED BY SEMI SAID ED STEERING WILL TO LEFT OFF TO EXIT MEDIAN CLOSE TO CEMENT BARACADE SEMI PASSED GOT BACK ON ROAD 5 MINUTES IN SIDE LEFT & RIGHT ALSO FRONT AND BACK AIR BAGS DEPLOYED LOST CONTROL OFF VEHICLE AND SPINNED OUT OF FREEWAY & STEERING WHEEL LOCKED UNABLE TO START VEHICLE CAR FACING SOUTH NOW AND OFF HIGHWAY RE…

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Unknown Or Other18,361–64,000 mi36,700 mi7
ODI 10775913 · 4,443 mi

7/15 OIL CHANGE AND TIRE ROTATION (AFTER ROTATION, CAR WAS PULLING TO THE RIGHT) MENTIONED MOLD/MILDEW SMELL AND IN TAKE PERSONNEL SET UP AN APPOINTMENT TO ADDRESS BOTH ROTATION AND AC SMELL FOR 7/27 7/27 - 8/7 RE-WORKED THE ROTATION PROBLEM ADDRESSED THE AC SMELL ISSUESAID IT WOULD TAKE A FEW WEEKS TO GET THE SMELL OUT (IT DID NOT) 8/25 -8/27 ADDRESSED AC SMELL ISSUE AGAIN AND SERVICE DEPARTMENT SAID IT WAS FIXED (IT WAS NOT) 9/3 - 9/16 CAR STILL HAD AC MOLD SMELL PRESENT REPLACED EVAPORATOR CORE AND SAID CAR WAS SMELL …

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ODI 10790332 · 8,000 mi

ENGINE LIGHT TURNS ON AND MISFIRE.

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ODI 11033532 · 28,722 mi

DRIVING DOWN FRONTAGE ROAD AT APROX. 30 MPH MY SUNROOF EXPLODED SUDDENLY AND BEGAN TO FALL INTO THE CAR. NO EVIDENCE OF ANYTHING STRIKING THE SUNROOF AND TEMP. NOT AN ISSUE. CAR WAS IN MOTION AND DRIVING STRAIGHT FORWARD ON ROAD.

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Engine39,800–100,250 mi85,000 mi5
ODI 10762223 · 17,000 mi

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE STABILIZER CONTROL WARNING INDICATOR ILLUMINATED AS A MESSAGE DISPLAYED 'REDUCE ENGINE CAPACITY'. THERE WAS A REDUCTION IN THE ENGINE POWER AND THE VEHICLE THEN STALLED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

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ODI 11256546 · 39,800 mi

VEHICLE DISPLAYS 'SERVICE REAR AXLE' 'SERVICE STABILITRAK' 'PARK ASSIST TEMPORARILY UNAVAILABLE' 'AUTOMATIC SEATBELT TIGHTENING UNAVAILABLE'. 4 SEPARATE AND UNIQUE OCCURRENCES. SOME HAVE ALSO INCLUDED 'REDUCED ENGINE POWER'. TYPICALLY THE MESSAGES COME ON AND REDUCED POWER OCCURS AFTER EXPRESSWAY DRIVING, FOLLOWED BY STOP AND GO CITY DRIVING OR TRAFFIC. ALSO AMBIENT TEMPS ARE OVER 80 DEGREES WITH EACH OCCURRENCE. LASTLY ENGINE BAY IS EXTREMELY HOT AFTER THE SERVICE MESSAGES ARE DISPLAYED. ENGINE TEMPERATURE GAUGE DOES NOT INDICATE OVERHEATING (…

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ODI 11330386 · 85,000 mi

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A LEFT TURN, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. ROADSIDE ASSISTANCE WAS CONTACTED AND THE VEHICLE WAS JUMP STARTED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

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Power Train:Driveline:Differential Unit55,000–84,000 mi78,000 mi9
ODI 11428511 · 55,000 mi

The Contact owns 2014 Cadillac CTS. The contact stated while driving approximately 40-50 mph, there was an abnormal sound coming from the rear of the vehicle. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.

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ODI 11456352 · 162,000 mi

The contact owns a 2014 Cadillac CTS. The contact stated while driving approximately 5 MPH, there was an abnormal roaring sound coming from the rear of the vehicle. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The contact informed the dealer that the vehicle had experienced the failure listed in NHTSA Campaign Number: 20V038000 (Power Train). The manufacturer was notified of the failure and the contact was informed that the VIN…

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ODI 11464063 · 78,000 mi

The contact owns a 2014 Cadillac CTS. The contact stated while driving 20-30 MPH, he heard an abnormal loud roaring sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the rear differential had failed and needed to be replaced. However, the parts were not available. The dealer was notified of the failure and informed the contact that the parts were not available. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The f…

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WheelsToo few reports for a range35,400 mi2 (sparse)
ODI 10871094 · 26,000 mi

4 TIRES HAVE SPLIT THE SIDE WALL DUE TO IMPACT ON THE ROAD IN THE LAST YEAR, PIRELLI PZERO RUN FLAT P245018, TIRES SEEM DEFECTIVE WITH SIDE WALL SPLITS AFTER MINOR IMPACTS.

Look up ODI 10871094 at NHTSA ↗

ODI 10919751 · 44,800 mi

IN THE PAST 2 1/2 YEARS I HAVE 7 TIRES REPLACED. THE SIDE-WALL OF THE TIRES SPLIT AND I BELIEVE THIS HAS TO DO WITH THE DEFECTIVE WHEELS. THESE ARE 18 INCH WHEELS AND I BELIEVE THEY ARE POORLY DESIGNED RESULTING IN THE TIRE SPLITTING. I HAVE NEVER EXPERIENCED THIS SORT OF REOCCURRING PROBLEM IN ANY OTHER VEHICLE

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-051None
ODI 11663372 · 170,000 mi

The contact owns a 2014 Cadillac CTS. The contact stated that while driving 60 MPH, the contact heard an extremely loud bang, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway and observed smoke coming from the rear axle. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the rear axle differential. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V038000 (…

Look up ODI 11663372 at NHTSA ↗

2025-060None

No examples available for this selection.

2025-071None
ODI 11670528

The gear shifter cable on my 2014 Cadillac CTS failed completely and without warning. The vehicle became totally inoperable and could not be shifted into Park, Neutral, Reverse, or Drive. There were no dashboard alerts or signs of failure. This matches the exact symptoms described in GM Recall No. 21V473000. However, my vehicle was excluded from further action because it had previously received a visual-only inspection during the recall window. No functional testing was performed. Despite being marked as “repaired,” the shifter cable failed ex…

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2025-080None

No examples available for this selection.

2025-092None
ODI 11684317

own a 2014 Cadillac CTS (VIN: [XXX] ) that was serviced under GM Recall N192279370 for rear axle differential seizing. On [XXX], the dealership replaced the rear differential carrier assembly and performed the required hydraulic system bleed. At intake, their own multi-point inspection documented no issues with the transmission, radiator, or cooling system. Immediately after the recall repair, my vehicle experienced severe issues: transmission slipping and radiator contamination with transmission fluid. These problems did not exist prior to th…

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ODI 11689733

I am filing a complaint against Wagner Cadillac in Tyler, Texas, regarding mishandled recall service that resulted in severe damage to my 2014 Cadillac CTS Vsport (3.6 Twin-Turbo). Timeline of Events: Wagner Cadillac performed Recall #N192279370 (rear differential). At the time, only the differential code was present. Their own multipoint inspection showed no issues with the cooling or transmission systems. Immediately after recall service, my rear axle warning light came on for the first time. Shortly after, the transmission cooler line at…

Look up ODI 11689733 at NHTSA ↗

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-011None
ODI 11709498

The contact owns a 2014 Cadillac CTS. The contact was informed of NHTSA Campaign Number: 20V038000 (Power Train). The vehicle was taken to a dealer; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the recall remedy could not be performed because the transmission and axle had failed and required repair and replacement. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was unknown.

Look up ODI 11709498 at NHTSA ↗

2026-021None
ODI 11716449

My 2014 Cadillac CTS has been making what sounded like road noise. After another person road in my car that was not in it daily like I was, they told me how loud it really was. After further investigation, my rear differential has gone out at only 80,000 miles. It’s impossible to drive due to the extreme safety concerns for not only myself but other drivers on the turnpikes and highways.

Look up ODI 11716449 at NHTSA ↗

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-051None
ODI 11735366

On April 30,2026 I was pulling into a parking space and the gear shifter wouldn't go in to park with my foot the brake and the gear shifter wouldn't go in to park with my foot the brake and the gear shifter wouldn't go in to park . The tow truck driver who finally responded was able to lift the rear of the car up to see what was wrong with my car and I was placing it in the back of the he determined the cable for thre gear shifter was broken.

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2026-061None
ODI 11742161

I have taken my vehicle or rather had my vehicle towed back to my dealership on three different occasions for repair of a Shift Cable Replacement I can have a very bad accident in my vehicle or lose my life or injure someone else the first time I didn't understand why my vehicle shutdown while I was driving on a very busy highway I was very upset, and I had to pray that none ran into me Lucky for me my AAA service reached me at my location and towed my vehicle to the dealership where they kept it for five to six days I had an extended warranty…

Look up ODI 11742161 at NHTSA ↗

2026-070None

No examples available for this selection.

2026-082None
ODI 11757423 · 100,250 mi

The contact owns a 2014 Cadillac CTS. The contact stated that while driving at an undisclosed speed, the message "Caution - Pull Over Immediately - Turn off Engine and Wait to Restart Vehicle" was displayed on the instrument panel. The contact pulled over and followed the instructions, and the vehicle returned to normal operation. The contact could not pull over in time, and the steering wheel seized, and the vehicle became difficult to maneuver. No warning lights were illuminated. The failure reoccurred on several occasions. The vehicle was ta…

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ODI 11758015 · 99,000 mi

The contact owns a 2014 Cadillac CTS. The contact stated that the rear axle, rear differential, and another undisclosed warning light were illuminated. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 20V038000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 99,000.

Look up ODI 11758015 at NHTSA ↗

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 25 reports

2018: 2 complaints · 2019: 5 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2018012
2019335
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2018800
20191000

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower TrainSuspensionElectrical SystemSteeringUnknown Or OtherEnginePower Train:Driveline:Differential UnitWheels
Power Train—
4
ODI 11328151

I CANNOT GET MY VEHICLE REPAIRED IN THE ALLOTTED TIME DUE TO PARTS NOT BEING ON HAND ACCORDING TO THE DEALERSHIP. *TR

Look up ODI 11328151 at NHTSA ↗

ODI 11456386

2014 Cadillac CTS rear differential with 55,000 miles started to make a wobbling noise going past 10 mph. Went to third party mechanic and was shown metal shavings coming from rear end

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ODI 11493168

Rear Carrier Assembly is making grinding noise. Mechanic says that driving car could be life threatening. GM and Cadillac dealership has no parts. So car is useless. The car has 56,000 miles. There should be a recall and remedy for this Model, 2014 Cadillac 3.6L CTS. Especially when the V version of this car already has a recall. GM should be held accountable for this design flaw.

Look up ODI 11493168 at NHTSA ↗

2
ODI 10585613

I WAS DRIVING A 2014 CADILLAC CTS ON 04/27/14, IN FREMONT, CA. VEHICLE CONFIGURATION: 2014 CTS 3.6L RWD PERFORMANCE. VIN, TO THE BEST OF MY KNOWLEDGE: 1G6AS5S39E0[XXX] THE INCIDENT OCCURRED AT APPROXIMATELY 11AM. THE PLANNED TRAVEL ROUTE WAS AS FOLLOWS: FREMONT CADILLAC, 5939 AUTOMALL PKWY, FREMONT, CA ||| NW ON BOYCE ROAD ||| N ON STEVENSON BLVD ||| INTERSTATE-880S ||| EXIT AUTOMALL PKWY ||| FREMONT CADILLAC. I TRAVELED NORTH ON STEVENSON BLVD AND THEN HEADED FOR THE ONRAMP FOR INTERSTATE 880-SOUTH. WHEN I APPROACHED THE…

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ODI 11430553

ON 8/24/2021 APPROX 9:45AM I RETURNED HOME FROM THE MARKET AS I WAS PARKING MY VEHICLE (BACKING INTO A PARKING SPACE) ISHIFT MY VEHICLE CONTROL TO THE REAR POSITION AND IT LOCK UP IT WAS STUCK AND WOULD NOT RELEASE I WAS SHOCKED AND UPSET BECAUSE THE FRONT OF MY VEHICLE WAS STILL IN THE WAY OF PASSING VEHICLE SO I TUNED MY FRONT WHEELS IN AS MUCH AS I COULD BUT THAT WAS ALL I COULD DO I HAD TO KEEP MY FOOT ON THE BREAKS SO THAT MY VEHICLE WOULD NOT ROLL BACK AND SLAM INTO THE TRUCK BEHIND ME , I CALL THE DEALERSHIP FC KERBECK 100 ROUTE 73 NORT…

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5
ODI 11256269 · 33,000 mi

THE REAR DIFFERENTIAL LOCKED WHILE DRIVING AT 45MPH ON A STRAIGHT, FOUR LANE ROAD. IT MADE A LOUD THUMP AND FELT AS IF THE BRAKES WERE SLAMMED ON. THE CAR PULL HARD LEFT AND THE REAR TIRES WERE SMOKING. MANAGED TO GET THE CAR BACK TO THE RIGHT AND STOPPED AFTER HITTING THE CURB. FORTUNATELY NO OTHER VEHICLES WERE INVOLVED. THE ELSD IS ON BACKORDER AND WILL NOT BE AVAILABLE FOR 90 DAYS.

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ODI 11325469 · 93,000 mi

THE REAR END DIFFERENTIAL BROKE WHILE THE CAR WAS IN MOTION ON THE HIGHWAY. WHICH MADE DRIVING THE CAR VERY UNSAFE. I PULLED OVER AND I GOT THE PART REPAIRED BY THE CADILLAC DEALERSHIP. I HAVE HAD AN ON GOING PROBLEM WITH THE FRONT SEAT HEATER. WHEN WEATHER IS COOLER AND I ACTIVATE THE SEAT HEATER I EXPERIENCED THE SEAT GETTING EXCESSIVELY HOT AND I NEARLY BURN MYSELF. I HAD TO TURN OFF THE HEATER SEAT AND COVER THE SEAT SO I DON'T GET HURT. THIS HAPPENED WHILE I WAS DRIVING THE VEHICLE CAUSING ME TO PULL OVER IMMEDIATELY DURING TO HOW HOT…

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ODI 11328151

I CANNOT GET MY VEHICLE REPAIRED IN THE ALLOTTED TIME DUE TO PARTS NOT BEING ON HAND ACCORDING TO THE DEALERSHIP. *TR

Look up ODI 11328151 at NHTSA ↗

4
ODI 11387518 · 36,700 mi

BOUGHT THIS CAR AND AFTER BUYING IT, I HEARD A VIBRATION. FIRST I THOUGHT IT WAS THE ROAD AND THEN THOUGHT IT WAS THE TIRES. I STARTED CHECKING AROUND FOR TIRES WHEN IT BECAME VERY NOISY SO I CALLED THE DEALER. HE FIRST SAID IT WAS THE POWER TRAIN FLUID NEEDED CHANGED BUT LATER CALLED AND SAID IT WAS THE TORQUE CONVERTER. THIS CAR HAS LESS THA 40,000 MILES.

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ODI 11493168

Rear Carrier Assembly is making grinding noise. Mechanic says that driving car could be life threatening. GM and Cadillac dealership has no parts. So car is useless. The car has 56,000 miles. There should be a recall and remedy for this Model, 2014 Cadillac 3.6L CTS. Especially when the V version of this car already has a recall. GM should be held accountable for this design flaw.

Look up ODI 11493168 at NHTSA ↗

ODI 11670528

The gear shifter cable on my 2014 Cadillac CTS failed completely and without warning. The vehicle became totally inoperable and could not be shifted into Park, Neutral, Reverse, or Drive. There were no dashboard alerts or signs of failure. This matches the exact symptoms described in GM Recall No. 21V473000. However, my vehicle was excluded from further action because it had previously received a visual-only inspection during the recall window. No functional testing was performed. Despite being marked as “repaired,” the shifter cable failed ex…

Look up ODI 11670528 at NHTSA ↗

4
ODI 11256546 · 39,800 mi

VEHICLE DISPLAYS 'SERVICE REAR AXLE' 'SERVICE STABILITRAK' 'PARK ASSIST TEMPORARILY UNAVAILABLE' 'AUTOMATIC SEATBELT TIGHTENING UNAVAILABLE'. 4 SEPARATE AND UNIQUE OCCURRENCES. SOME HAVE ALSO INCLUDED 'REDUCED ENGINE POWER'. TYPICALLY THE MESSAGES COME ON AND REDUCED POWER OCCURS AFTER EXPRESSWAY DRIVING, FOLLOWED BY STOP AND GO CITY DRIVING OR TRAFFIC. ALSO AMBIENT TEMPS ARE OVER 80 DEGREES WITH EACH OCCURRENCE. LASTLY ENGINE BAY IS EXTREMELY HOT AFTER THE SERVICE MESSAGES ARE DISPLAYED. ENGINE TEMPERATURE GAUGE DOES NOT INDICATE OVERHEATING (…

Look up ODI 11256546 at NHTSA ↗

ODI 11320505

REAR DIFFERENTIAL AT RISK OF FAILURE. I CONTACTED CADILLAC CUSTOMER SERVICE AND THEY DID NOT SEE THE RECALL IN THEIR SYSTEM AND ADVISED ME TO CONTACT NHTSA. THEY SAID THAT THE NHTSA DID NOT SHOW A RECALL FOR THAT VEHICLE. THE CONSUMER STATED THE VEHICLE HAD NUMEROUS SAFETY DEFECT REPAIRS. THE CONSUMER REQUESTED THAT THE VEHICLE BE BOUGHT BACK. *JS

Look up ODI 11320505 at NHTSA ↗

ODI 11352935 · 103,400 mi

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE ALTERNATOR, FUEL PUMP, BATTERY AND FOUND THAT THE TIMING CHAIN HAD FAILED. THE TIMING CHAIN WAS NOT REPLACED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,400.

Look up ODI 11352935 at NHTSA ↗

0
1
ODI 11309770

MY CAR IS A 2014 CTS VSPORT. I HAVE OWNED THE VEHICLE SINCE AUGUST OF 2017, AND IT HAD 42,563 MILES WHEN I PURCHASED THE VEHICLE. I HAVE HAD 'TIRE ISSUES' WITH THE CAR SINCE DAY 1. THE 1ST WEEK I OWNED THE VEHICLE, THE TIRES HAD TO BE REPLACED, ALTHOUGH THEY HAD JUST BEEN REPLACED PRIOR TO MY PURCHASE, THE CAR WAS MAKING VERY LOUD NOISE WHILE DRIVING AND IT WAS DETERMINED THEY HAD 'UNEVEN WEAR.' ALONG WITH THIS, THE 'REAR AXLE SYSTEM OFF' LIGHT WOULD OCCASIONALLY COME ON. NOTHING THE DEALER COULD FIND WITH IT AND IT ALWAYS SEEMED THE LIGHT…

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Suspension
4
ODI 11328151

I CANNOT GET MY VEHICLE REPAIRED IN THE ALLOTTED TIME DUE TO PARTS NOT BEING ON HAND ACCORDING TO THE DEALERSHIP. *TR

Look up ODI 11328151 at NHTSA ↗

ODI 11456386

2014 Cadillac CTS rear differential with 55,000 miles started to make a wobbling noise going past 10 mph. Went to third party mechanic and was shown metal shavings coming from rear end

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ODI 11493168

Rear Carrier Assembly is making grinding noise. Mechanic says that driving car could be life threatening. GM and Cadillac dealership has no parts. So car is useless. The car has 56,000 miles. There should be a recall and remedy for this Model, 2014 Cadillac 3.6L CTS. Especially when the V version of this car already has a recall. GM should be held accountable for this design flaw.

Look up ODI 11493168 at NHTSA ↗

—0
3
ODI 11328151

I CANNOT GET MY VEHICLE REPAIRED IN THE ALLOTTED TIME DUE TO PARTS NOT BEING ON HAND ACCORDING TO THE DEALERSHIP. *TR

Look up ODI 11328151 at NHTSA ↗

ODI 11436671

I was driving and it started rattling and getting very bumpy. I exited the freeway and came to a stop. The vehicle would no longer move. I had it towed to my mechanic. The right front axle broke. He replaced it and drove it around the block for a test drive. It was very loud and turning tight when the left axle broke. It has been diagnosed with a bad differential. Everyone I have spoke with at multiple Cadillac dealerships, including someone at a dealership over 30 years, have said they never seen this type of problem and especially on such a n…

Look up ODI 11436671 at NHTSA ↗

ODI 11538198

At the moment, the vehicle is releasing a strong order smells like burning oil or gasoline. It’s coming from the rear of the vehicle. You can smell it immediately when you step out and in the car. The rear is making a loud cranking noise and starting to shake. It appears based on the information that it’s a huge possibility it’s my rear differential going out. It posses a threat due to the anticipation of the brakes locking and causing a serious accident to my family or other on the road. Ive taken very good care if the vehicle and done all the…

Look up ODI 11538198 at NHTSA ↗

1
ODI 11493168

Rear Carrier Assembly is making grinding noise. Mechanic says that driving car could be life threatening. GM and Cadillac dealership has no parts. So car is useless. The car has 56,000 miles. There should be a recall and remedy for this Model, 2014 Cadillac 3.6L CTS. Especially when the V version of this car already has a recall. GM should be held accountable for this design flaw.

Look up ODI 11493168 at NHTSA ↗

00
2
ODI 11428635

Our mechanic told us that the differential is making a grinding sound and he add differential fluid, but said the problem would only get worse. The car only has 62k miles on it and it is VERY EXPENSIVE to have the differential replace/repaired. I feel that this is a defect of the car and should be recalled by Cadillac to have the differential replaced. For the differential to go bad at 60k miles is unacceptable and is terrible reliability.

Look up ODI 11428635 at NHTSA ↗

ODI 11436671

I was driving and it started rattling and getting very bumpy. I exited the freeway and came to a stop. The vehicle would no longer move. I had it towed to my mechanic. The right front axle broke. He replaced it and drove it around the block for a test drive. It was very loud and turning tight when the left axle broke. It has been diagnosed with a bad differential. Everyone I have spoke with at multiple Cadillac dealerships, including someone at a dealership over 30 years, have said they never seen this type of problem and especially on such a n…

Look up ODI 11436671 at NHTSA ↗

Electrical System
2
ODI 10585613

I WAS DRIVING A 2014 CADILLAC CTS ON 04/27/14, IN FREMONT, CA. VEHICLE CONFIGURATION: 2014 CTS 3.6L RWD PERFORMANCE. VIN, TO THE BEST OF MY KNOWLEDGE: 1G6AS5S39E0[XXX] THE INCIDENT OCCURRED AT APPROXIMATELY 11AM. THE PLANNED TRAVEL ROUTE WAS AS FOLLOWS: FREMONT CADILLAC, 5939 AUTOMALL PKWY, FREMONT, CA ||| NW ON BOYCE ROAD ||| N ON STEVENSON BLVD ||| INTERSTATE-880S ||| EXIT AUTOMALL PKWY ||| FREMONT CADILLAC. I TRAVELED NORTH ON STEVENSON BLVD AND THEN HEADED FOR THE ONRAMP FOR INTERSTATE 880-SOUTH. WHEN I APPROACHED THE…

Look up ODI 10585613 at NHTSA ↗

ODI 11430553

ON 8/24/2021 APPROX 9:45AM I RETURNED HOME FROM THE MARKET AS I WAS PARKING MY VEHICLE (BACKING INTO A PARKING SPACE) ISHIFT MY VEHICLE CONTROL TO THE REAR POSITION AND IT LOCK UP IT WAS STUCK AND WOULD NOT RELEASE I WAS SHOCKED AND UPSET BECAUSE THE FRONT OF MY VEHICLE WAS STILL IN THE WAY OF PASSING VEHICLE SO I TUNED MY FRONT WHEELS IN AS MUCH AS I COULD BUT THAT WAS ALL I COULD DO I HAD TO KEEP MY FOOT ON THE BREAKS SO THAT MY VEHICLE WOULD NOT ROLL BACK AND SLAM INTO THE TRUCK BEHIND ME , I CALL THE DEALERSHIP FC KERBECK 100 ROUTE 73 NORT…

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0—
1
ODI 11742161

I have taken my vehicle or rather had my vehicle towed back to my dealership on three different occasions for repair of a Shift Cable Replacement I can have a very bad accident in my vehicle or lose my life or injure someone else the first time I didn't understand why my vehicle shutdown while I was driving on a very busy highway I was very upset, and I had to pray that none ran into me Lucky for me my AAA service reached me at my location and towed my vehicle to the dealership where they kept it for five to six days I had an extended warranty…

Look up ODI 11742161 at NHTSA ↗

1
ODI 11282449 · 58,000 mi

WHILE DRIVING, THE CUE SYSTEM BECAME INOPERABLE AND HAD A DELAYED RESPONSE TO TOUCH. THE VEHICLE WAS BEING DRIVEN ON A HIGHWAY TRAVELLING APPROX 65 MPH. I PULLED OVER TO RECORD VIDEO OF THE SYSTEM NOT RESPONDING. ADDITIONALLY, THERE ARE TIMES WHEN I PUT THE VEHICLE IN REVERSE AND THE BACKUP CAMERA DOESN'T NOT TURN ON AS IT IS SUPPOSED TO.

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2
ODI 11430553

ON 8/24/2021 APPROX 9:45AM I RETURNED HOME FROM THE MARKET AS I WAS PARKING MY VEHICLE (BACKING INTO A PARKING SPACE) ISHIFT MY VEHICLE CONTROL TO THE REAR POSITION AND IT LOCK UP IT WAS STUCK AND WOULD NOT RELEASE I WAS SHOCKED AND UPSET BECAUSE THE FRONT OF MY VEHICLE WAS STILL IN THE WAY OF PASSING VEHICLE SO I TUNED MY FRONT WHEELS IN AS MUCH AS I COULD BUT THAT WAS ALL I COULD DO I HAD TO KEEP MY FOOT ON THE BREAKS SO THAT MY VEHICLE WOULD NOT ROLL BACK AND SLAM INTO THE TRUCK BEHIND ME , I CALL THE DEALERSHIP FC KERBECK 100 ROUTE 73 NORT…

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ODI 11742161

I have taken my vehicle or rather had my vehicle towed back to my dealership on three different occasions for repair of a Shift Cable Replacement I can have a very bad accident in my vehicle or lose my life or injure someone else the first time I didn't understand why my vehicle shutdown while I was driving on a very busy highway I was very upset, and I had to pray that none ran into me Lucky for me my AAA service reached me at my location and towed my vehicle to the dealership where they kept it for five to six days I had an extended warranty…

Look up ODI 11742161 at NHTSA ↗

00
Steering
5
ODI 11256269 · 33,000 mi

THE REAR DIFFERENTIAL LOCKED WHILE DRIVING AT 45MPH ON A STRAIGHT, FOUR LANE ROAD. IT MADE A LOUD THUMP AND FELT AS IF THE BRAKES WERE SLAMMED ON. THE CAR PULL HARD LEFT AND THE REAR TIRES WERE SMOKING. MANAGED TO GET THE CAR BACK TO THE RIGHT AND STOPPED AFTER HITTING THE CURB. FORTUNATELY NO OTHER VEHICLES WERE INVOLVED. THE ELSD IS ON BACKORDER AND WILL NOT BE AVAILABLE FOR 90 DAYS.

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ODI 11325469 · 93,000 mi

THE REAR END DIFFERENTIAL BROKE WHILE THE CAR WAS IN MOTION ON THE HIGHWAY. WHICH MADE DRIVING THE CAR VERY UNSAFE. I PULLED OVER AND I GOT THE PART REPAIRED BY THE CADILLAC DEALERSHIP. I HAVE HAD AN ON GOING PROBLEM WITH THE FRONT SEAT HEATER. WHEN WEATHER IS COOLER AND I ACTIVATE THE SEAT HEATER I EXPERIENCED THE SEAT GETTING EXCESSIVELY HOT AND I NEARLY BURN MYSELF. I HAD TO TURN OFF THE HEATER SEAT AND COVER THE SEAT SO I DON'T GET HURT. THIS HAPPENED WHILE I WAS DRIVING THE VEHICLE CAUSING ME TO PULL OVER IMMEDIATELY DURING TO HOW HOT…

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ODI 11328151

I CANNOT GET MY VEHICLE REPAIRED IN THE ALLOTTED TIME DUE TO PARTS NOT BEING ON HAND ACCORDING TO THE DEALERSHIP. *TR

Look up ODI 11328151 at NHTSA ↗

3
ODI 11328151

I CANNOT GET MY VEHICLE REPAIRED IN THE ALLOTTED TIME DUE TO PARTS NOT BEING ON HAND ACCORDING TO THE DEALERSHIP. *TR

Look up ODI 11328151 at NHTSA ↗

ODI 11436671

I was driving and it started rattling and getting very bumpy. I exited the freeway and came to a stop. The vehicle would no longer move. I had it towed to my mechanic. The right front axle broke. He replaced it and drove it around the block for a test drive. It was very loud and turning tight when the left axle broke. It has been diagnosed with a bad differential. Everyone I have spoke with at multiple Cadillac dealerships, including someone at a dealership over 30 years, have said they never seen this type of problem and especially on such a n…

Look up ODI 11436671 at NHTSA ↗

ODI 11538198

At the moment, the vehicle is releasing a strong order smells like burning oil or gasoline. It’s coming from the rear of the vehicle. You can smell it immediately when you step out and in the car. The rear is making a loud cranking noise and starting to shake. It appears based on the information that it’s a huge possibility it’s my rear differential going out. It posses a threat due to the anticipation of the brakes locking and causing a serious accident to my family or other on the road. Ive taken very good care if the vehicle and done all the…

Look up ODI 11538198 at NHTSA ↗

1
ODI 11742161

I have taken my vehicle or rather had my vehicle towed back to my dealership on three different occasions for repair of a Shift Cable Replacement I can have a very bad accident in my vehicle or lose my life or injure someone else the first time I didn't understand why my vehicle shutdown while I was driving on a very busy highway I was very upset, and I had to pray that none ran into me Lucky for me my AAA service reached me at my location and towed my vehicle to the dealership where they kept it for five to six days I had an extended warranty…

Look up ODI 11742161 at NHTSA ↗

—0
1
ODI 11742161

I have taken my vehicle or rather had my vehicle towed back to my dealership on three different occasions for repair of a Shift Cable Replacement I can have a very bad accident in my vehicle or lose my life or injure someone else the first time I didn't understand why my vehicle shutdown while I was driving on a very busy highway I was very upset, and I had to pray that none ran into me Lucky for me my AAA service reached me at my location and towed my vehicle to the dealership where they kept it for five to six days I had an extended warranty…

Look up ODI 11742161 at NHTSA ↗

0
1
ODI 11436671

I was driving and it started rattling and getting very bumpy. I exited the freeway and came to a stop. The vehicle would no longer move. I had it towed to my mechanic. The right front axle broke. He replaced it and drove it around the block for a test drive. It was very loud and turning tight when the left axle broke. It has been diagnosed with a bad differential. Everyone I have spoke with at multiple Cadillac dealerships, including someone at a dealership over 30 years, have said they never seen this type of problem and especially on such a n…

Look up ODI 11436671 at NHTSA ↗

Unknown Or Other
4
ODI 11387518 · 36,700 mi

BOUGHT THIS CAR AND AFTER BUYING IT, I HEARD A VIBRATION. FIRST I THOUGHT IT WAS THE ROAD AND THEN THOUGHT IT WAS THE TIRES. I STARTED CHECKING AROUND FOR TIRES WHEN IT BECAME VERY NOISY SO I CALLED THE DEALER. HE FIRST SAID IT WAS THE POWER TRAIN FLUID NEEDED CHANGED BUT LATER CALLED AND SAID IT WAS THE TORQUE CONVERTER. THIS CAR HAS LESS THA 40,000 MILES.

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ODI 11493168

Rear Carrier Assembly is making grinding noise. Mechanic says that driving car could be life threatening. GM and Cadillac dealership has no parts. So car is useless. The car has 56,000 miles. There should be a recall and remedy for this Model, 2014 Cadillac 3.6L CTS. Especially when the V version of this car already has a recall. GM should be held accountable for this design flaw.

Look up ODI 11493168 at NHTSA ↗

ODI 11670528

The gear shifter cable on my 2014 Cadillac CTS failed completely and without warning. The vehicle became totally inoperable and could not be shifted into Park, Neutral, Reverse, or Drive. There were no dashboard alerts or signs of failure. This matches the exact symptoms described in GM Recall No. 21V473000. However, my vehicle was excluded from further action because it had previously received a visual-only inspection during the recall window. No functional testing was performed. Despite being marked as “repaired,” the shifter cable failed ex…

Look up ODI 11670528 at NHTSA ↗

1
ODI 11493168

Rear Carrier Assembly is making grinding noise. Mechanic says that driving car could be life threatening. GM and Cadillac dealership has no parts. So car is useless. The car has 56,000 miles. There should be a recall and remedy for this Model, 2014 Cadillac 3.6L CTS. Especially when the V version of this car already has a recall. GM should be held accountable for this design flaw.

Look up ODI 11493168 at NHTSA ↗

1
ODI 11282449 · 58,000 mi

WHILE DRIVING, THE CUE SYSTEM BECAME INOPERABLE AND HAD A DELAYED RESPONSE TO TOUCH. THE VEHICLE WAS BEING DRIVEN ON A HIGHWAY TRAVELLING APPROX 65 MPH. I PULLED OVER TO RECORD VIDEO OF THE SYSTEM NOT RESPONDING. ADDITIONALLY, THERE ARE TIMES WHEN I PUT THE VEHICLE IN REVERSE AND THE BACKUP CAMERA DOESN'T NOT TURN ON AS IT IS SUPPOSED TO.

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0—000
Engine
4
ODI 11256546 · 39,800 mi

VEHICLE DISPLAYS 'SERVICE REAR AXLE' 'SERVICE STABILITRAK' 'PARK ASSIST TEMPORARILY UNAVAILABLE' 'AUTOMATIC SEATBELT TIGHTENING UNAVAILABLE'. 4 SEPARATE AND UNIQUE OCCURRENCES. SOME HAVE ALSO INCLUDED 'REDUCED ENGINE POWER'. TYPICALLY THE MESSAGES COME ON AND REDUCED POWER OCCURS AFTER EXPRESSWAY DRIVING, FOLLOWED BY STOP AND GO CITY DRIVING OR TRAFFIC. ALSO AMBIENT TEMPS ARE OVER 80 DEGREES WITH EACH OCCURRENCE. LASTLY ENGINE BAY IS EXTREMELY HOT AFTER THE SERVICE MESSAGES ARE DISPLAYED. ENGINE TEMPERATURE GAUGE DOES NOT INDICATE OVERHEATING (…

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ODI 11320505

REAR DIFFERENTIAL AT RISK OF FAILURE. I CONTACTED CADILLAC CUSTOMER SERVICE AND THEY DID NOT SEE THE RECALL IN THEIR SYSTEM AND ADVISED ME TO CONTACT NHTSA. THEY SAID THAT THE NHTSA DID NOT SHOW A RECALL FOR THAT VEHICLE. THE CONSUMER STATED THE VEHICLE HAD NUMEROUS SAFETY DEFECT REPAIRS. THE CONSUMER REQUESTED THAT THE VEHICLE BE BOUGHT BACK. *JS

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ODI 11352935 · 103,400 mi

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE ALTERNATOR, FUEL PUMP, BATTERY AND FOUND THAT THE TIMING CHAIN HAD FAILED. THE TIMING CHAIN WAS NOT REPLACED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,400.

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0
2
ODI 11430553

ON 8/24/2021 APPROX 9:45AM I RETURNED HOME FROM THE MARKET AS I WAS PARKING MY VEHICLE (BACKING INTO A PARKING SPACE) ISHIFT MY VEHICLE CONTROL TO THE REAR POSITION AND IT LOCK UP IT WAS STUCK AND WOULD NOT RELEASE I WAS SHOCKED AND UPSET BECAUSE THE FRONT OF MY VEHICLE WAS STILL IN THE WAY OF PASSING VEHICLE SO I TUNED MY FRONT WHEELS IN AS MUCH AS I COULD BUT THAT WAS ALL I COULD DO I HAD TO KEEP MY FOOT ON THE BREAKS SO THAT MY VEHICLE WOULD NOT ROLL BACK AND SLAM INTO THE TRUCK BEHIND ME , I CALL THE DEALERSHIP FC KERBECK 100 ROUTE 73 NORT…

Look up ODI 11430553 at NHTSA ↗

ODI 11742161

I have taken my vehicle or rather had my vehicle towed back to my dealership on three different occasions for repair of a Shift Cable Replacement I can have a very bad accident in my vehicle or lose my life or injure someone else the first time I didn't understand why my vehicle shutdown while I was driving on a very busy highway I was very upset, and I had to pray that none ran into me Lucky for me my AAA service reached me at my location and towed my vehicle to the dealership where they kept it for five to six days I had an extended warranty…

Look up ODI 11742161 at NHTSA ↗

1
ODI 11742161

I have taken my vehicle or rather had my vehicle towed back to my dealership on three different occasions for repair of a Shift Cable Replacement I can have a very bad accident in my vehicle or lose my life or injure someone else the first time I didn't understand why my vehicle shutdown while I was driving on a very busy highway I was very upset, and I had to pray that none ran into me Lucky for me my AAA service reached me at my location and towed my vehicle to the dealership where they kept it for five to six days I had an extended warranty…

Look up ODI 11742161 at NHTSA ↗

0—00
Power Train:Driveline:Differential Unit000000—0
Wheels
1
ODI 11309770

MY CAR IS A 2014 CTS VSPORT. I HAVE OWNED THE VEHICLE SINCE AUGUST OF 2017, AND IT HAD 42,563 MILES WHEN I PURCHASED THE VEHICLE. I HAVE HAD 'TIRE ISSUES' WITH THE CAR SINCE DAY 1. THE 1ST WEEK I OWNED THE VEHICLE, THE TIRES HAD TO BE REPLACED, ALTHOUGH THEY HAD JUST BEEN REPLACED PRIOR TO MY PURCHASE, THE CAR WAS MAKING VERY LOUD NOISE WHILE DRIVING AND IT WAS DETERMINED THEY HAD 'UNEVEN WEAR.' ALONG WITH THIS, THE 'REAR AXLE SYSTEM OFF' LIGHT WOULD OCCASIONALLY COME ON. NOTHING THE DEALER COULD FIND WITH IT AND IT ALWAYS SEEMED THE LIGHT…

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2
ODI 11428635

Our mechanic told us that the differential is making a grinding sound and he add differential fluid, but said the problem would only get worse. The car only has 62k miles on it and it is VERY EXPENSIVE to have the differential replace/repaired. I feel that this is a defect of the car and should be recalled by Cadillac to have the differential replaced. For the differential to go bad at 60k miles is unacceptable and is terrible reliability.

Look up ODI 11428635 at NHTSA ↗

ODI 11436671

I was driving and it started rattling and getting very bumpy. I exited the freeway and came to a stop. The vehicle would no longer move. I had it towed to my mechanic. The right front axle broke. He replaced it and drove it around the block for a test drive. It was very loud and turning tight when the left axle broke. It has been diagnosed with a bad differential. Everyone I have spoke with at multiple Cadillac dealerships, including someone at a dealership over 30 years, have said they never seen this type of problem and especially on such a n…

Look up ODI 11436671 at NHTSA ↗

0
1
ODI 11436671

I was driving and it started rattling and getting very bumpy. I exited the freeway and came to a stop. The vehicle would no longer move. I had it towed to my mechanic. The right front axle broke. He replaced it and drove it around the block for a test drive. It was very loud and turning tight when the left axle broke. It has been diagnosed with a bad differential. Everyone I have spoke with at multiple Cadillac dealerships, including someone at a dealership over 30 years, have said they never seen this type of problem and especially on such a n…

Look up ODI 11436671 at NHTSA ↗

000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Warning lights and dashboard alerts

16 mentions · 11.0% of complaints

Median mileage: 82,000 mi (14 usable records).

ODI 10585613

I WAS DRIVING A 2014 CADILLAC CTS ON 04/27/14, IN FREMONT, CA. VEHICLE CONFIGURATION: 2014 CTS 3.6L RWD PERFORMANCE. VIN, TO THE BEST OF MY KNOWLEDGE: 1G6AS5S39E0[XXX] THE INCIDENT OCCURRED AT APPROXIMATELY 11AM. THE PLANNED TRAVEL ROUTE WAS AS FOLLOWS: FREMONT CADILLAC, 5939 AUTOMALL PKWY, FREMONT, CA ||| NW ON BOYCE ROAD ||| N ON STEVENSON BLVD ||| INTERSTATE-880S ||| EXIT AUTOMALL PKWY ||| FREMONT CADILLAC. I TRAVELED NORTH ON STEVENSON BLVD AND THEN HEADED FOR THE ONRAMP FOR INTERSTATE 880-SOUTH. WHEN I APPROACHED THE…

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ODI 10749325 · 8,900 mi

TURNED CAR ON AFTER PARKING AT A LOT. REVERSED TO EXIT AND THEN SUDDENLY, A WARNING LIGHT CAME ON STATING "POWER STEERING. DRIVE CAREFULLY". POWER STEERING WENT OFF ENTIRELY. IT WAS EXTREMELY HARD TO MOVE THE STEERING WHEEL. COULD BARELY GET CAR BACK INTO PARKING SPOT. TURNED ENGINE OFF TWICE BUT THE STEERING DID NOT CORRECT SELF. AFTER ENGINE WAS OFF FOR 10MINUTES WAITING FOR TOW TRUCK, THE POWER STEERING CAME BACK ON.

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ODI 11330386 · 85,000 mi

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A LEFT TURN, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. ROADSIDE ASSISTANCE WAS CONTACTED AND THE VEHICLE WAS JUMP STARTED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

3 mentions · 2.1% of complaints

Median mileage: 18,000 mi (3 usable records).

ODI 10691469 · 18,000 mi

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A CURB. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE BODY SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

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ODI 10762223 · 17,000 mi

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE STABILIZER CONTROL WARNING INDICATOR ILLUMINATED AS A MESSAGE DISPLAYED 'REDUCE ENGINE CAPACITY'. THERE WAS A REDUCTION IN THE ENGINE POWER AND THE VEHICLE THEN STALLED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

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ODI 11330386 · 85,000 mi

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A LEFT TURN, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. ROADSIDE ASSISTANCE WAS CONTACTED AND THE VEHICLE WAS JUMP STARTED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

3 mentions · 2.1% of complaints

Median mileage: 47,800 mi (3 usable records).

ODI 10749325 · 8,900 mi

TURNED CAR ON AFTER PARKING AT A LOT. REVERSED TO EXIT AND THEN SUDDENLY, A WARNING LIGHT CAME ON STATING "POWER STEERING. DRIVE CAREFULLY". POWER STEERING WENT OFF ENTIRELY. IT WAS EXTREMELY HARD TO MOVE THE STEERING WHEEL. COULD BARELY GET CAR BACK INTO PARKING SPOT. TURNED ENGINE OFF TWICE BUT THE STEERING DID NOT CORRECT SELF. AFTER ENGINE WAS OFF FOR 10MINUTES WAITING FOR TOW TRUCK, THE POWER STEERING CAME BACK ON.

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ODI 11219927 · 70,837 mi

DRIVING AT 10PM SOUTH ON HIGHWAY GOING 65MPH ON LEFT SHOULDER 20MIN IN AND 10 MIN TO GET TO MY DESTINATION (HOME) ON MIDDLEL LANE N AN 18 WHEELER TRIED TO MERGE TO LEFT (GUSSSING HE DID NOT SEE CAR) SO TO AVOID BEING SWIPED BY SEMI SAID ED STEERING WILL TO LEFT OFF TO EXIT MEDIAN CLOSE TO CEMENT BARACADE SEMI PASSED GOT BACK ON ROAD 5 MINUTES IN SIDE LEFT & RIGHT ALSO FRONT AND BACK AIR BAGS DEPLOYED LOST CONTROL OFF VEHICLE AND SPINNED OUT OF FREEWAY & STEERING WHEEL LOCKED UNABLE TO START VEHICLE CAR FACING SOUTH NOW AND OFF HIGHWAY RE…

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ODI 11243734 · 47,800 mi

THE STEERING GEAR EXPERIENCED A SHORT CAUSING THE POWER STEERING TO FAIL. THE ENTIRE MOTOR HAD TO BE REPLACED.

Look up ODI 11243734 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

2 mentions · 1.4% of complaints

Median mileage: 53,500 mi (2 usable records).

ODI 10782540 · 6,000 mi

TL* THE CONTACT OWNED A 2014 CADILLAC CTS. WHILE DRIVING 21 MPH OVER A BUMP IN THE ROAD, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A TREE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT, CAUSING HIS HEAD TO MAKE CONTACT WITH THE DASHBOARD. AFTER THE CRASH, ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES TO THE HEAD, NECK, AND KNEES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE…

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ODI 11299389 · 101,000 mi

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT WHEN DRIVING AT 60 MPH, A LOUD NOISE EMITTED FROM THE VEHICLE REAR OF THE VEHICLE. CONTROL OF THE VEHICLE WAS LOST AND HEADED HEAD ON TO THE OPPOSITE OF THE HIGHWAY TO ONCOMING TRAFFIC. THE BRAKE PEDAL WAS APPLIED BUT THE REAR TIRES SEIZED, AS A RESULT THE REAR OF VEHICLE SKID AND SMOKE EMITTED FROM THE BURNING TIRES. THE VEHICLE CAME TO A HALT IN THE MIDDLE OF THE INCOMING AND OUTGOING HIGHWAY. THE VEHICLE WAS NOT DRIVABLE AND POLICE OFFICERS REMAINED ON THE SCENE DIRECTING TRAF…

Look up ODI 11299389 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

1 mentions · 0.7% of complaints

Median mileage: 17,243 mi (1 usable records).

ODI 10795226 · 17,243 mi

2 STARTERS FAILED WITHIN 17,500 MILES. SECOND STARTER FAILED WITHIN 1,000 MILES. 10/18/2015 CAR PARKED IN PARKING LOT. WOULD NOT START. TOWED TO DEALER - DIAGNOSED AS STARTER (MILEAGE 16,264). 11/20/2015 CAR PARKED IN GAS STATION. WOULD NOT START. TOWED TO DEALER - DIAGNOSED WITH SAME PROBLEM AS 10/19/2015 - STARTER ISSUE (MILEAGE 17,243).

Look up ODI 10795226 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Hard or delayed shifting

1 mentions · 0.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11689733

I am filing a complaint against Wagner Cadillac in Tyler, Texas, regarding mishandled recall service that resulted in severe damage to my 2014 Cadillac CTS Vsport (3.6 Twin-Turbo). Timeline of Events: Wagner Cadillac performed Recall #N192279370 (rear differential). At the time, only the differential code was present. Their own multipoint inspection showed no issues with the cooling or transmission systems. Immediately after recall service, my rear axle warning light came on for the first time. Shortly after, the transmission cooler line at…

Look up ODI 11689733 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Oil consumption or dilution

1 mentions · 0.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11538198

At the moment, the vehicle is releasing a strong order smells like burning oil or gasoline. It’s coming from the rear of the vehicle. You can smell it immediately when you step out and in the car. The rear is making a loud cranking noise and starting to shake. It appears based on the information that it’s a huge possibility it’s my rear differential going out. It posses a threat due to the anticipation of the brakes locking and causing a serious accident to my family or other on the road. Ive taken very good care if the vehicle and done all the…

Look up ODI 11538198 at NHTSA ↗

Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b