| Exterior Lighting | 43.3%ODI 10260625RIGHT FRONT PARKING LIGHT AND TURN SIGNAL LIGHT REPEATEDLY BURNS OUT, ABOUT EVERY TWO TO THREE MONTHS. *TR Look up ODI 10260625 at NHTSA ↗ | 68.8%ODI 10378768 · 78,954 miCAR WAS NOT ACCELERATING PROPERLY, LOUD ENGINE NOISE, LURCHING FORWARD WHILE STOPPED, WHEN DRIVING CAR SHAKES, VEHICLE IS HESITATING RIDE NOT SMOOTH. CHECK ENGINE LIGHT APPEARED. ALSO LEFT TURN SIGNAL FLASHES TOO FAST. 2006 SRX TIMING CHAIN AND RELATED COMPONENTS REPLACED 07/09 AND AGAIN 01/11. REPLACED LEFT TURN SIGNAL BULB AND SOCKET. NO EXPLANATION GIVEN AS TO WHY EITHER OCCURRED. *TR Look up ODI 10378768 at NHTSA ↗ | 23.8%ODI 10641824TURN SIGNAL - HIGH BEAMS COMPONENTS. HIGH BEAMS ACTIVATES AT ANYTIME WHILE DRIVING AND WHEN THE TURN SIGNALS ARE USED( LEFT OR RIGHT ). WAS PULLED OVER IN A SPEED TRAP, GIVING A WARNING FOR IMPEDING POLICE DUTIES. I PURCHASED A TURN SIGNAL REPLACEMENT, CAN'T FIND ANYONE TO INSTALL IT. *TR Look up ODI 10641824 at NHTSA ↗ | 12.1%ODI 11184624 · 152,000 miAT NIGHT I CAN'T SEE OUT MY WINDOW IT'S VERY DARK AND MY HEADLIGHTS ARE VERY DIM MAKING IT VERY HARD TO SEE AT NIGHT. I HAVE TO PUT MY HIGH BEAMS ON TO SEE. ALSO MY STRONG IS HARD TO TURN WHEN I'M TRYING TO REVERSE OR PARK BUT SOMETIMES IT'S FINE LIKE THEIR ISN'T ANYTHING WRONG AND WHEN I'M WHEN I'M DRIVING IT'S FINE. MY HORN AND EVERYTHING ON MY STEERING WHEEL STOPPED WORKING ALL OF A SUDDEN. I WENT TO MY CAR IN THE MORNING TO TURN IT ON AND MY HEATED STEERING WOULDN'T WORK THE CRUISE CONTROL NO BUTTONS WORKED PLUS MY HORN. ON TOP OF THAT I HA… Look up ODI 11184624 at NHTSA ↗ | 00.0%No examples available for this selection. | 21445.1%ODI 10405415 · 100 miTL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WITH THE LOW BEAM HEADLIGHTS IN ACTIVATION HOWEVER, THEY EXHIBITED EXTREMELY POOR LIGHTING. THE HEADLIGHTS FAILED TO ILLUMINATE THE ENTIRE ROAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY DID NOT HAVE THE PROPER EQUIPMENT TO PERFORM A DIAGNOSIS ON THE HEADLIGHTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100. Look up ODI 10405415 at NHTSA ↗ | 18942.4%ODI 10460576 · 10,000 miTL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ACTIVATED, THE AMBER ILLUMINATION BECAME EXTREMELY DIM WHICH OBSTRUCTED THE VISIBILITY OF THE CONTACT. THE FAILURE RECURRED WHENEVER THE CONTACT WOULD DRIVE WITH HEADLIGHTS ACTIVATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO PROVIDE ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 07/05/12*LJ THE CONSUMER STATED THE HEADLIGHTS LIGHTS WERE AMBER IN COLOR AND DIDN'T … Look up ODI 10460576 at NHTSA ↗ | 21351.2%ODI 10667743TL* THE CONTACT OWNS A 2012 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE LOW BEAM HEADLIGHTS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 2/9/15*CN Look up ODI 10667743 at NHTSA ↗ | 20251.4%ODI 10855293 · 40,000 miTL* THE CONTACT OWNS A 2013 CADDILIAC SRX. THE CONTACT STATED THAT THE EXTERIOR HEADLAMPS HAD NOT EMITTED ENOUGH LIGHT WHILE DRIVING. THE CONTACT STATED THAT IT WAS DIFFICULT TO VIEW THE ROADS DURING NIGHT TIME DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HEADLIGHTS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS NOT PROVIDED. Look up ODI 10855293 at NHTSA ↗ | 23660.5%ODI 10595552 · 200 miTL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE LIGHTS WERE VERY DIM MAKING AND CAUSING THE CONTACT DIFFICULTY IN SEEING PAST 50 FEET IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200. Look up ODI 10595552 at NHTSA ↗ | 27061.1%ODI 10944475TURNS SIGNALS FAIL TO WORK CONSISTENTLY WHEN TEMPERATURE DROPS BELOW 20 DEGREES. CAR HAS BEEN IN FOR SERVICE AND REPLACEMENT OF THREE BODY CONTROL MODULES AND IS BACK IN AGAIN AS SAME PROBLEM HAS OCCURRED AGAIN. THE SIGNAL PROBLEMS HAPPENS EVEN IF THE CAR IS STOPPED, MOVING, TURNING, ON ALL SURFACES, ETC . PROBLEM STARTED FALL OF 2015 AND CONTINUES TO BE AN ISSUE AT THIS TIME. *TR Look up ODI 10944475 at NHTSA ↗ | 8751.8%ODI 11161504 · 30,000 miTHE LOW BEAM (DIM LIGHTS) ARE HORRIBLE. I ALMOST HIT A MAN WALKING ON THE SIDE OF THE ROAD LAST NIGHT. YOU CANNOT SEE 30' IN FRONT OF THE VEHICLE WHEN LIGHTS ARE ON DIM. YOU HAVE TO DRIVE WITH THE HIGH BEAMS ON. THE HIGH BEAM WORKS GREAT, BUT VEHICLES COMING AT YOU ARE GETTING BLINDED BY YOUR HIGH BEAMS. YOU SWITCH TO LOW BEAM, THEN YOU CANNOT SEE! I HAVE SEEN ALL THE COMPLAINTS ON THE INTERNET. I CANNOT BELIEVE THIS ISSUE HASN'T BEEN RECALLED. SHAME ON THE GOVERNMENT FOR NOT FIXING THIS SAFETY ISSUE. Look up ODI 11161504 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Electrical System | 2016.4%ODI 10333887 · 76,000 miTHE BACK UP LIGHTS DO NOT COME ON. APPARENTLY, THERE IS A MANUFACTURERS' DEFECT IN THE DESIGN. WE ARE ON OUR THIRD FAILURE. A WIRE THAT IS INTEGRATED INTO THE TAILGATE BECOMES WARN . *TR Look up ODI 10333887 at NHTSA ↗ | 811.8%ODI 10638728TL* THE CONTACT OWNS A 2006 CADILLAC SRX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10638728 at NHTSA ↗ | 611.5%ODI 10554421 · 130,000 miHELLO, THE REASON FOR MY EMAIL IS THAT JUST THIS PAST MONDAY, NOVEMBER 25 OF 2013 THE SUNROOF TO MY 2007 CADILLAC SRX EXPLODED WHILE DRIVING ON THE FREEWAY WITH NO EXPLANATION. THIS HAPPENED AROUND 8PM ON A COLD AND DRIZZLY NIGHT. BIG CHUNKS OF GLASS FELL ALL OVER MY HUSBAND AND I LEAVING US WITH MINOR SCRATCHES, FORTUNATELY NO ONE WAS SEVERELY HURT. THE FOLLOWING MORNING OF THE INCIDENT I WENT ONLINE AND CAME ACROSS SEVERAL IDENTICAL INCIDENTS WITH THE SAME MAKE AND MODEL OF CAR, AS WELL AS OTHERS. WE TOOK THE LIBERTY OF CONTACTING GM CORPORAT… Look up ODI 10554421 at NHTSA ↗ | 714.9%ODI 10263067 · 5,000 miTHE PARKING ASSIST FEATURE TURNS ITSELF OFF, AFTER STARTING THE CAR AND PUTTING THE CAR INTO DRIVE. THIS OCCURS ABOUT 25% OF THE TIME. TO RE-ENERGIZE THIS FEATURE, THE ENTIRE SYSTEM MUST BE PUT INTO FACTORY DEFAULT, AND THEN RE-ENTERED. *TR Look up ODI 10263067 at NHTSA ↗ | 13.7%ODI 10617857 · 88,126 miWAS DRIVING TO WORK.REDUCED VEHICLE POWER LIGHT CAME GO.CONTINUED TO DRIVE VEHICLE.PARKED CAR AT WORK.CAME OUT TO GO HOME. LIGHT WAS OFF.HALF WAY HOME LIGHT CAME ON AGAIN.MADE IT HOME.WAS GOING TO TAKE CAR TO DEALER BUT LIGHT NEVER CAME ON AGAIN.OTHER DAY WAS ON WAY TO WORK LIGHT CAME ON AGAIN,AN STAYED ON.TOOK CAR TO DEALER,HE SAID IT WAS SENSOR AT GAS PEDAL.HAD TO REPLACE WHOLE ASSY. AND WIRE HARNESS.COST 1042.00.CAR IS ONLY 5 YEARS OLD. *TR Look up ODI 10617857 at NHTSA ↗ | 6613.9%ODI 10314082 · 2,633 miDRIVING IN A HEAVY RAINSTORM, INCREASED VELOCITY OF WIPERS TO HIGH. THEY FROZE & ALL WARNING LIGHTS ON THE DASH BOARD LIT-UP INDICATING NUMEROUS PROBLEMS SUCH AS ABS, TRACTION CONTROL, ETC. EXTREMELY DANGEROUS DRIVING ON A THREE LANE ROAD AT DUSK WITH NON WIPERS/VISIBILITY. *TR Look up ODI 10314082 at NHTSA ↗ | 388.5%ODI 10405921ON THE 2011 CADILLAC SRX THERE IS NO WARNING SOUNDED IF YOU LEAVE YOUR KEYLESS IGNITION RUNNING AND LEAVE THE VEHICLE. YESTERDAY, I INADVERTENTLY LEFT THE VEHICLE RUNNING AND THE CAR DID NOT BEEP OR GIVE ME ANY INDICATION THAT I HAD DONE SO. THESE KEYLESS IGNITION SYSTEMS ARE VERY DANGEROUS BECAUSE IF YOU ACCIDENTALLY LEAVE THE CAR RUNNING IN THE GARAGE YOU COULD INADVERTENTLY CAUSE A CARBON MONOXIDE POISONING SITUATION. IT IS A VERY UNSAFE FEATURE THAT COULD BE CORRECTED WITH A SIMPLE WARNING SIGNAL. THERE NEEDS TO BE SOME TYPE OF WARNING,… Look up ODI 10405921 at NHTSA ↗ | 307.2%ODI 10509635 · 15,021 miI OPENED THE REAR LIFT GATE FROM INSIDE THE CAR . I HAD JUST PARKED CURBSIDE AT MY 13 YEAR OLD DAUGHTER'S SCHOOL , AS I DO EACH SCHOOL DAY MORNING TO DROP HER OFF . AS SHE LEANED IN THE BACK CARGO SPACE TO PULL OUT HER BACK PACK AND LUNCH BOX THE CARGODOOR STARTED TO CLOSE ON ITS OWN ON MY DAUGHTER . NEITHER OF US HAD PRESSED THE BUTTON . I WAS UNAWARE AT FIRST AS I WAS IN THE FRONT SEAT FACING FORWARD , I HEARD HER SCREAM AND WAS WATCHING IN HORROR AS SHE WAS BEING CRUSHED BY THE DOOR BETWEEN THE DOOR AND HER BAG AND THE CARGO COMPARTMENT … Look up ODI 10509635 at NHTSA ↗ | 5213.2%ODI 10524252 · 600 miTHIS IS A REPORT OF A NEARLY FATAL ACCIDENT ON JUNE 29TH, 2013 WITH A NEW CADILLAC SRX THAT WAS LEASED FROM GM. THE ACCIDENT INVOLVED BOTH ME AND MY DAUGHTER WHO WERE BELTED IN THE VEHICLE WHICH CAUGHT FIRE AND ACCELERATE TO 110 MPH. WE WERE TRAVELING ON RT 127 N WITH THE CRUISE CONTROL SET AT 60 MPH. I WAS PASSING ANOTHER VEHICLE AND THE SPEED STARTED TO DRAMATICALLY INCREASE. I WOULD BREAK AND THE SPEED WOULD COME DOWN AND THEN IT WOULD CONTINUE TO RISE. BLACK SMOKE WAS COMING OUT OF THE ENGINE. USING BOTH FEET ON THE BRAKE, IT FINALLY C… Look up ODI 10524252 at NHTSA ↗ | 3910.0%ODI 10692001 · 18,200 miTL*THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT LESS THAN 5 MPH AND ATTEMPTING TO PARK, THERE WAS SMOKE AND MASSIVE FLAMES ERUPTING FROM UNDERNEATH THE PASSENGER'S SIDE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,200. UPDATED 4/13/15*CN Look up ODI 10692001 at NHTSA ↗ | 439.7%ODI 11118488 · 51,000 miTHE CUE TOUCHSCREEN DOES NOT WORK HALF THE TIME. Look up ODI 11118488 at NHTSA ↗ | 158.9%ODI 10850246TL* THE CONTACT OWNS A 2016 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, WHERE IT WAS BROUGHT TO THE CONTACTS ATTENTION THAT RODENTS HAD CHEWED THROUGH THE WIRING IN THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. Look up ODI 10850246 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Unknown Or Other | 119.0%ODI 10235690 · 68,000 mi2005 CADILLAC SRX ULTRA VIEW GLASS ROOF EXPLODED WHILE DRIVING 55 ON HIGHWAY ROUTE 9 SOUTH IN CT. I WAS ONLY CAR ON ROAD AT THE TIME, NO OTHER VEHICLE'S IN AREA, NO BRIDGES, AND NOTHING IN ROAD. WEATHER WAS 75-80 DEGREES AND OVERCAST. I AM CERTAIN NOTHING CAME INTO CONTACT WITH THE ROOF. IT WAS CLOSED, AS WAS ALL THE WINDOWS, WHEN IT JUST BURST AND EXPLODED AND GLASS SHOWERED DOWN ALL INTO THE CABIN AND ON ME. *TR Look up ODI 10235690 at NHTSA ↗ | 34.4%ODI 11119516 · 150,000 miABOUT 3YEARS AGO THE DRYSHAFT WENT BAD ON MY 2006 SRX.I ASKED THE DEALERSHIPS SERVICE MANAGER WAS IT A RECALL ON THE PART AND HE SAID "NO."I SEARCH FOR MONTHS AFTER DRIVING MY CAR WITH THE BAD RIDE FROM THE BAD PART AND BEING LIMITED FOR OVER 2YRS WITH NOT KNOWING, I FINALLY GOT A USED DRYSHAFT FOR MY CAR AND NOW ABOUT 6 MONTHS LATER ON WEDNESDAY 8/8/18, I PULL OFF AT THE LIGHT AND IT FEELS LIGHT SOMETHING KNOCK SOMETHING UNDERNEATH MY CAR.I GET ON THE HIGHWAY AND THIS LOUD NOISE HAPPENS. THE NEXT DAY I TAKE IT TO MEINEKE AND THIS ONE IS GONE B… Look up ODI 11119516 at NHTSA ↗ | 35.8%ODI 10760110 · 150 miCAR STARTED RATTLEING WHEN FIRST STARTING. SHORTLY AFTER MY CHECK ENGINE LIGHT CAME ON AND IT WAS RUNNING ROUGH ALL THE TIME THEN. BROUGHT IT TO A MECHANIC AND FOUND OUT IT'S THE TIMING CHAIN. SUPER EXPENSIVE TO REPLACE AND PER. FORUMS LOOKS LIKE TONS OF PEOPLE WITH THE 2006 SRX HAD THIS PROBLEM AS WELL. NOTHING BUT CONSTANT REPAIR BILLS WITH THIS CROSSOVER. I FEEL IT IS A SAFETY ISSUE AS IT COULD BREAK AT ANY TIME FROM BEING LOOSE. I FEEL THIS SHOULD BE RECALLED AND REPLACED. Look up ODI 10760110 at NHTSA ↗ | 612.8%ODI 10862505 · 112,000 miSRX WAS DRIVEN EARLIER IN THE DAY WITHOUT INCIDENT. PARKED AT HOME, THEN 6 HOURS LATER CAR DOOR OPENED AND PANORAMIC SUNROOF MAIN PANEL EXPLODED, THE SHATTERED GLASS WAS CAUGHT BY THE RETRACTABLE HEADLINER. Look up ODI 10862505 at NHTSA ↗ | 13.7%ODI 11282530 · 175,000 miBOTH FRONT TURNING INDICATORS ARE BROKEN. THE RIGHT TURNING INDICATOR WAS FIXED BY MY HUSBAND AND QUIT WORKING 2 DAYS AFTER HE GOT IT WORKING. A FEW DAYS LATER THE LEFT TURNING INDICATOR STOPPED WORKING. Look up ODI 11282530 at NHTSA ↗ | 296.1%ODI 10777864 · 60,204 miI HAD PROBLEMS WITH THIS CAR EVERY SINCE THE MOON ROOF DRAIN WHICH IS A RECALL NOW CAR WAS FLOODED BROUGHT IT TO DEALER GOT IT BACK IT WAS EVEN WORSE THE CHANGED THE DRAIN AGAIN SINE THEN IT HAS BEEN IN THE DEALER AT LEAST 20 TIMES RADIO GOES UP AND DOWN REAR LIGHTS STAY ON BATTERY DEAD IN THE MORNING EVERY LIGHT YOU CAN IMAGINE ONE TIME OR ANOTHER FROM AIR BAGS TO NO KEY FAB WAS SERVICED THEY FLASH THE PC 3 TIMES TRIED TO CONTACT CADILLAC EARLY RE… Look up ODI 10777864 at NHTSA ↗ | 327.2%ODI 10417269 · 1,000 miI DID THIS IN MY LAST CAR (GM-YUKON) SO I RE-ENACTED TO SEE IF IT WOULD HAPPEN IN MY NEW CAR (SRX): I USE MY KEY FOB TO OPEN ONLY THE HATCH-BACK WHEN WALKING UP TO LOCKED CAR. I LAY MY PURSE (WITH KEY-FOB AND CELL PHONE IN IT) IN THE BACK WHILE UNLOADING GROCERIES, ETC., AND THEN CLOSE THE HATCH. I AM LOCKED OUT OF THE CAR. THE CAR DOESN'T CHIRP TO LET ME KNOW THE KEY-FOB IS THE CAR AFTER CLOSING AS IT DOES WHEN I CLOSE THE DOORS UP FRONT WHILE UNLOCKED. I THINK THIS IS A SAFETY COMPLAINT BECAUSE I COULD BE LOCKED OUT AT NIGHT IN A PARKING LO… Look up ODI 10417269 at NHTSA ↗ | 276.5%ODI 10462670 · 200 miWHEN I WAS LOADING ITEMS INTO THE REAR OF MY CAR, THE CLOSE BUTTON WAS ACCIDENTLY HIT, THE HATCH CAME DOWN AND HIT ME IN THE HEAD AND MY ARM. IT DID NOT STOP AND REVERSE, I HAD TO GET OUT OF THE WAY. I TRIED IT AGAIN, AND WHEN I PUT MY ARM OUT TO STOP THE HATCH TO SEE IF IT WOULD REVERSE, IT PUT SO MUCH PRESSURE ON MY ARMS THAT THEY BECAME BLACK AND BLUE. I AM CONCERNED THAT WHAT IF THIS WAS A CHILD, IF IT NEEDS THAT MUCH PRESSURE TO STOP AND REVERSE, WHAT WOULD HAPPEN TO A CHILD. I HAD THE CAR LOOKED AT WHERE I BOUGHT IT AND THEY SAID THAT… Look up ODI 10462670 at NHTSA ↗ | 379.4%ODI 10542501 · 3,000 miI PURCHASE A CADILLAC SRX 2013 AND AFTER A 6 HOUR TRIP A VERY LOUD NOISE STARTED COMING FROM THE LEFT FRONT SIDE OF THE VEHICLE. I HAVE HAD IT IN THE SHOP 5-6 TIMES. THEY STATE THAT THE NOISE IS REPRODUCIBLE BUT THEY CAN SEEM TO NAIL DOWN WHERE IT IS COMING FROM. THE NOISE BECOMES LOUDEST AT 35-40 THEN AT 78-80 MPH. THE VEHICLE IS STILL UNDER WARRANTY AT BENNY BOYDS. I TOOK IT TO ALDERSON AND THEY SAID THEY THOUGHT IT WAS IN THE FRAME. HOWEVER GM SENT A REP. AND HE DENIED THERE WAS ANY SOUND COMING FROM THE FRONT END EVEN WITH THE MECHAINC IN … Look up ODI 10542501 at NHTSA ↗ | 297.4%ODI 10935862 · 12,500 miINFORMATION CENTER CADILLAC CUE DOES NOT OPERATE. BROUGHT TO DEALER ON 11/17/2016 AND WAS TOLD 30 DAYS TO SEVERAL MONTHS ON BACK ORDER. TODAY IS 12/16/2016 CALLED DEALER NO ESTIMATED COMPLETION TIME. CALLED CADILLAC SAME ANSWER. THE CADILLAC CUE CONTROLS A/C, HEAT, RADIO AND ALL THE ACCESSORIES. DOES THIS FALL UNDER THE LEMON LAW? I HAVE BREATHING PROBLEMS AND CAN'T SAFELY DRIVE THIS VEHICLE. TEMPERATURES THIS WEEKEND WILL BE -12 DEGREES FAHRENHEIT. PLEASE ADVISE WHAT ACTIONS I CAN TAKE TO RESOLVE THIS ISSUE ASAP. Look up ODI 10935862 at NHTSA ↗ | 429.5%ODI 10883626 · 1,000 miON INCLINED OR HILLY TERRAIN THE CAR ROLLS BACK EVEN IF IN DRIVE. AFTER A COMPLETE STOP DUE TO TRAFFIC OR STOP SIGN OR SIGNALS, WHEN FOOT IS TAKEN OFF THE BRAKE PEDAL, THE CAR BEGINS TO BE ROLLBACK INSTANTLY. SUCH SUDDEN SHIFT OF GEAR IS SCARY. REMINDS YOU OF ALL THE ACCIDENTS CAUSED BY AUTOMATIC SHIFT OF GEAR. IT IS A MAJOR SAFETY ISSUE. NEVER HAD EXPERIENCED SUCH ROLL BACK IN THE GM CARS WE PREVIOUSLY OWNED. AND THEY WERE LESS EXPENSIVE CARS. THE CAR WAS BOUGHT IN NOVI MICHGAN AND WAS TAKEN TO VIRGINIA. IT WAS DRIVEN AROUND WASHINGTON DC… Look up ODI 10883626 at NHTSA ↗ | 2313.7%ODI 10861496 · 45 miTHE CAR HAS A CONSTANT VIBRATION AT SPEEDS BEGINNING ABOUT 55MPR AND INCREASING UP TO 70MPR. THE DEALER SERVICE MANAGER AND SALE PERSON DROVE THE CAR AND OBSERVED THE SAME FAULT. THIS CAR WAS PURCHASED OFF THE SHOWROOM FLOOR WITH 20 TOTAL MILES. THE CONDITION WAS FIRST OBSERVED ON THE FIRST HIGHWAY DRIVE AT SPEEDS BETWEEN 55 AND 70 MPH. AFTER TWO ATTEMPTS TO BALANCE AND CHANGE TIRES; I WAS TOLD THEY HAD TO REPLACE BOTH REAR AXLES, BUT WAS NOT ABLE TO CONFIRM THAT FIXED THE PROBLEM. I ALSO DROVE ANOTHER NEW LUXURY CAR WITH THE DEALER AND IT PER… Look up ODI 10861496 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Suspension | 54.1%ODI 10165556 · 1,400 miFUEL GAUGE HAS GONE OUT FOUR TIMES; PROBLEMS WITH THE SUSPENSION. *NM Look up ODI 10165556 at NHTSA ↗ | 22.9%ODI 10616285 · 79,025 miFIRST STARTED HEARING PROBLEM WHEN I PURCHASED SUV BACK IN JUNE 2012, I TOOK IT TO DEALER SEVERAL TIMES WITHIN DAYS OF PURCHASING THE SUV AND THEY WOULD NOT FIX IT, THEY WANTED TO CHARGE ME $1600.00. WARRANTY WOULD NOT COVER IT BECAUSE THEY SAID IT WAS A EXISTING CONDITION. SO, THAT'S THE FIRST ISSUE I HAVE. NOW, THE SAME ISSUE GOT WORSE (@ 108,000 MILES) AND BECAME A SAFETY ISSUE AND I NOTICED THE SAME PROBLEM WAS IN THE RECALL INFO FROM DEC 2007 ON THE LEMONLAW SITE. JULY 17TH 2014 I TOOK MY SUV IN FOR REPAIR ON ANOTHER ISSUE, THEN ON THE 19T… Look up ODI 10616285 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 13.7%ODI 11344205 · 70,000 miAT 70,000 MILES MY CHECK ENGINE LIGHT WENT ON. I IMMEDIATELY TOOK IT TO MY MECHANIC WHO SAID IT'S THE TIMING CHAIN. HE NOW HAS MY CAR COMPLETELY TORN APART SO HE CAN FIX THE OUTRAGEOUSLY EXPENSIVE ISSUE. Look up ODI 11344205 at NHTSA ↗ | 449.3%ODI 10469190 · 31,886 miSRX 4-SPONTANEOUS SHEAR OF RIGHT REAR TIE ROD/BAR WHILE TRAVELING 65 MPH ON MAJOR MULTI-LANE HIGHWAY, DAYLIGHT, DRY WEATHER CONDITIONS. NO BELLS OR WHISTLES. LOST CONTROL OF DIRECTION OF TRAVEL SWERVING BETWEEN LANES AS SPEED SLOWED AND/OR ATTEMPTING TO APPLY BRAKES. NOTED LOUD SQUEALING NOISE AND REAR-END SPARKING FOR SEVERAL MILES UNTIL A SAFE OFFROAD STOP WAS ACCOMPLISHED. DEFENSIVE DRIVERS BEHIND AND BESIDE ME AVOIDED IMPACT AND CATASTROPHIC EVENT. FLAT BED REQUIRED. OFFLOAD OF VEHICLE FROM THE FLAT BED AND MOVEMENT TO REPAIR BAY, RE… Look up ODI 10469190 at NHTSA ↗ | 5913.2%ODI 10372419 · 100 miREAR SUSPENSION OVER THE SMALLEST DROP IN PAVEMENT SMOOTHNESS CAUSES HEAVY NOISE WHICH FEELS LIKE IT'S BOTTOMING OUT, THE NOISE IS EXTREMELY LOUD AND DISCONCERTING. ALL PASSENGERS SO FAR HAVE COMMENTED ON IT. CADILLAC SAYS THIS IS NORMAL (THE BOTTOMING OUT SOUND) THIS IS DEFINITELY NOT ACCEPTABLE FOR A CAR OF THIS COST. IT'S DRIVING ME UP THE WALL WAITING FOR THE NEXT BANG !!! *TR Look up ODI 10372419 at NHTSA ↗ | 409.6%ODI 10722007 · 91,000 miTL* THE CONTACT OWNS A 2012 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 55 MPH OVER A POTHOLE, THE VEHICLE SWAYED FROM THE LEFT TO THE RIGHT AND THE ANTILOCK BRAKE AND ELECTRONIC STABILITY CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V571000 (SUSPENSION). THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STABILITY CONTROL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT RE… Look up ODI 10722007 at NHTSA ↗ | 164.1%ODI 10705291 · 30,007 miOUR CADILLAC SRX SUDDENLY VEERED OFF THE ROAD WHEN DRIVING 55MPH ON A STRAIGHT LEVEL ROAD. THE VEHICLE LEFT THE ROAD HITTING A TREE AND ONLY THE DRIVER'S AIRBAG DEPLOYED EVEN THOUGH IT WAS AN OFFSET FRONTAL COLLISION. THE CAR HAD ALL RECALLED ITEMS ALREADY FIXED BY GM DEALERS BEFORE THE CRASH OCCURRED. THE VEHICLE WAS A TOTAL LOSS. *TR Look up ODI 10705291 at NHTSA ↗ | 194.9%ODI 10871604 · 32,000 miTL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING 65 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT VEERED OFF THE ROAD IN BOTH DIRECTIONS AND CRASHED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V571000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE … Look up ODI 10871604 at NHTSA ↗ | 296.6%ODI 11153296 · 102,000 miTAKATA RECALL REAR TOE LINK ADJUSTER. I WAS TRAVELING IN THE VEHICLE WITH MY DAUGHTER ON THE FEEDER OF BELTWAY8 SOUTH COMING DOWN OFF A BRIDGE. THE VEHICLE BEGIN TO MOVE ACROSS THE ROAD IN A JERKING MATTER. I DID NOT HAVE CONTROL OF THE CAR. I TOOK MY FOOT OFF THE GAS TO HELP REDUCE SPEED OF THE CAR. ONE THE CAR STOP MOVING. I PULLED OVER TO A COMPANY DRIVEWAY AND CALLED ONSTAR TO COME TOW THE VEHICLE. THE VEHICLE DID NOT WRECK OR HIT ANY OTHER VEHICLE. Look up ODI 11153296 at NHTSA ↗ | 158.9%ODI 114285364 Mar 2021 passenger side front wheel bearing failed while returning home from anniversary trip with 37,733 miles on our SRX. Dealer stated that SRX was out of warranty due to time after purchase. 5 July 2021 passenger side rear wheel bearing failed while returning home from family trip with 40,003 miles on our SRX. Called Cadillac Customer Care and received a case number. Immediately received an email stating that she was my customer advocate and would get back to me within 3 working days (email is attached). NO ONE has ever contacted me. … Look up ODI 11428536 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Power Train | 32.5%ODI 10854380 · 109,916 miTL* THE CONTACT OWNS A 2005 CADILLAC SRX. AFTER PURCHASING THE VEHICLE FROM AN INDEPENDENT DEALER, THE CONTACT TOOK THE VEHICLE TO A CERTIFIED FORD DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE LIGHT WAS ILLUMINATED AND THE DRIVE SHAFT COUPLERS, POWER STEERING, FRONT WHEEL BEARING, AND MOTOR MOUNTS WERE ALL DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS RETURNED TO THE INDEPENDENT DEALER WHO REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 109,916. Look up ODI 10854380 at NHTSA ↗ | 1116.2%ODI 10354426 · 84,000 mi2006 CADILLAC SRX WAS RUNNING PERFECT WITH NO "CHECK ENGINE LIGHT", CAR STALLED IN MIDDLE OF A 2 LANE ROAD. COULD NOT RESTART. HAD CAR TOWED TO DEALER. DEALER TOLD ME TIMING CHAIN BROKE AND THE GEARS ATTACHED TO THE MOTOR BROKE. END RESULT WAS A COMPLETELY NEW MOTOR AT 7000 DOLLARS. *TR Look up ODI 10354426 at NHTSA ↗ | 815.4%ODI 10243954 · 25,000 miWITHOUT ANY NOTICE OR LIGHTS OR ANYTHING, MY 2007 CADILLAC SRX WILL LOOSE POWER AND DECELERATE FROM 60 TO 0 IN JUST A FEW SECONDS. I CAN HAVE THE GAS PEDAL TO THE FLOOR AND THE CAR DOES NOT MOVE, EVEN THOUGH THE MOTOR IS STILL RUNNING. IT IS AS IF THE CAR IS IN NEUTRAL. ONCE YOU TURN THE CAR OFF AND ON AGAIN, IT WILL RUN FINE FOR A FEW DAYS OR A WEEK OR SO BEFORE HAPPENING AGAIN. THIS HAS HAPPENED 4 OR 5 TIMES AND THE DEALER SAYS WITHOUT BEING ABLE TO REPRODUCE THE PROBLEM THERE IS NOTHING THEY CAN DO. ONE TIME I WAS ON A MAJOR HIGHWAY AND… Look up ODI 10243954 at NHTSA ↗ | 714.9%ODI 10560629 · 68,500 miDIFFERENTIAL LEAK. THIS IS A RECURRING PROBLEM. OIL LEAKS FROM THE VENT. IT WAS REPAIRED UNDER WARRANTY ONCE AND IT HAS TO BE REPAIRED AGAIN. THE VENT IS A DEFECTIVE DESIGN AND WE NOW HAVE NOT ONLY OUR VEHICLE BUT MANY VEHICLES SPEWING DIFFERENTIAL OIL ALL OVER. GM COULD EASILY PROVIDE A BETTER DESIGN VENT BUT UNLESS THE NHTSA MAKES THEM NOTHING WILL HAPPEN. THE TSB FOR THIS ITEM OBVIOUSLY DOES NOT WORK AS MANY OWNERS ARE HAVING THIS PROBLEM OVER AND OVER AGAIN. RECALL THESE VEHICLES SO WE STOP LEAKING OIL INTO THE ENVIRONMENT AND POSSIBLE … Look up ODI 10560629 at NHTSA ↗ | 414.8%ODI 10616085 · 75,604 miTHE CHAIN IN THE TRANSFER CASE OF MY VEHICLE BECAME LOOSE. AT FIRST THE CHAIN WAS SKIPPING ON THE SPROCKETS ONLY WHEN I LET THE CAR ROLL AND THEN ACCELERATE, IT GAVE A JUMP UNTIL IT GOT TIGHT AGAIN, BUT AFTER FEW HUNDRED MILES OF DRIVING LIKE THIS IT STARTED TO SKIP WHENEVER I TRY ACCELERATE AND IT'S UNDER LOAD FOR EXAMPLE ON A RAMP TO A FREEWAY OR UPHILL, THIS BECOMES REALLY SCARY TO DRIVE. I'M AFRAID THAT ONE DAY IT WILL START TO ROLL BACKWARDS UPHILL WHILE TRYING TO ACCELERATE. THIS ISSUE IS DISCUSSED ONLINE ON FORUMS IN LENGTH BY THE C… Look up ODI 10616085 at NHTSA ↗ | 408.4%ODI 10436582 · 75 miTHE WHOLE CAR IS A SHAME. WIRING HARNESS FELL AND MELTED, LOST BRAKES, COMPUTER WOULDN'T ALLOW CAR TO START, STABILI TRACK, POWER STEERING, RADIATOR ALL FAILED. NO SIDE PANELS INSTALLED IN DOOR JAMS. *TR Look up ODI 10436582 at NHTSA ↗ | 296.5%ODI 10499666 · 10,500 miI HAVE A TURBOCHARGED SRX. I WAS ATTEMPTING TO MAKE A TURN ONTO A ROAD, AS I HIT THE ACCELERATOR, THE VEHICLE HESITATED FOR A SIGNIFICANT TIME, AS IF THE TRANSMISSION WAS DISENGAGED. AFTER A SECOND OR TWO, IT SUDDENLY ENGAGED. ADDITIONALLY, THERE HAVE BEEN TIMES WHEN I ATTEMPTED TO QUICKLY INCREASE SPEED, AND FELT SIGNIFICANT HESITATION. THIS IS ESPECIALLY DANGEROUS WHEN PULLING ON TO A ROAD WITH HIGH SPEED TRAFFIC ON IT, THE VEHICLE IS UNRESPONSIVE TO FAST ACCELERATION. SOMETIMES THERE IS EVEN A REVVING, AND A SUDDEN "BANG" AS THE TRANSMISSION… Look up ODI 10499666 at NHTSA ↗ | 81.9%ODI 10586097 · 5,000 miTL* THE CONTACT OWNS A 2012 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING A 3-4 SECOND DELAY IN ACCELERATION. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 44,000. Look up ODI 10586097 at NHTSA ↗ | 287.1%ODI 10548146 · 1,477 miWHEN ENTERING THE STREET FROM MY DRIVEWAY, THE TRANSMISSION FAILED TO ENGAGE FOR FOUR TO FIVE SECONDS. THIS HAS HAPPENED SEVERAL TIMES. WHEN I TOOK THE VEHICLE IN TO GALLES & DAVIS IN ALBUQUERQUE, THEY SAID THE PROBLEM WAS DUE TO AN ELECTRONIC ACCELERATION SYSTEM AND THAT NOTHING CULD BE DONE. *TR Look up ODI 10548146 at NHTSA ↗ | 194.9%ODI 10592269 · 1,200 miINCIDENT OCCURRED WHILE CONTACT (C) WAS BACKING SRX DOWN THE APPROX 40 DEGREE UPSLOPE 100' LONG DRIVEWAY CURVED AT BOTTOM. SURFACES WERE DRY & IT WAS SUNNY. C PURCHASED SRX NEW (NAVIGATION, DRIVER AWARENESS & DRIVER ASSIST) IN LATE 12/13. C &/OR SPOUSE HAVE BACKED SRX DOWN DRIVEWAY WITHOUT INCIDENT 100 PLUS TIMES. C & SPOUSE ENTERED SRX, ADJUSTED SEATS & MIRROR, & BUCKLED SEAT BELTS. C DEPRESSED BRAKE PEDAL & PUSHED START BUTTON. WHILE RETAINING PRESSURE ON BRAKE, C SHIFTED TRANSMISSION SELECTOR INTO R, 'REVERSE.' THE BACK-UP CAMERA DISPLAY APP… Look up ODI 10592269 at NHTSA ↗ | 173.8%ODI 10690730 · 400 miCAR WAS MAKING WHISTLING/HOWLING SOUND BETWEEN 30MPH-45MPH. THOUGHT POSSIBLY A BREAKING IN ISSUE, BUT CONTINUED AFTER 1200 MILES AND WAS MOST PREVALENT AT STATED MPH ABOVE. SHOP STATED BEARING ISSUE IN DRIVE SHAFT AND ENTIRE DRIVE SHAFT MUST BE REPLACED. CONCERN OVER EFFECT TO OTHER POWER TRAIN PARTS CONNECTED TO DEFECTIVE DRIVE SHAFT. COULD NOT BE DRIVEN UNTIL PARTS REPLACED. DEFINITIVELY, A SAFETY ISSUE. *JS Look up ODI 10690730 at NHTSA ↗ | 42.4%ODI 10864484 · 530 miWE PURCHASED THE VEHICLE ON APRIL 9,2016, WITH 5 MILES ON IT . WE TOOK THE CAR OUT OF TOWN ON APRIL 11,2016. AFTER APPROXIMATELY 400 MILES, WHILE IN CITY TRAFFIC ,THE ENGINE BEGAN REVVING AND THE CAR JERKED, AND POPPED OUT OF DRIVE. I IMMEDIATELY CALLED ON STAR. THE VEHICLE WAS TOWED TO THE DEALERSHIP. DIAGNOSIS THE FOLLOWING DAY WAS EXTENSIVE INTERNAL TRANSMISSION FAILURE. EVIDENTLY, A METAL PIECE BROKE LOOSE IN THE CLUTCH PLATE AND LODGED IN THE VALVE BODY. TODAY IS MAY 11, 2016 AND WE STILL DO NOT HAVE POSSESSION OF THE VEHICLE. WE WERE TOLD… Look up ODI 10864484 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Engine | 1613.1%ODI 10468764 · 96,451 miTIMING CHAIN WENT OUT AND ENGINE LOCKED. *TR Look up ODI 10468764 at NHTSA ↗ | 1319.1%ODI 10467079 · 86,000 miMY 2006 CADILLAC SRX HAS A VERY HARD START UP AND ENGINE IS VERY LOUD WAS STARTING. CHECK ENGINE LIGHT IS CONSTANTLY ON. HAD CHECK ENGINE LIGHT CHECKED AND RETURN CODES ARE P0008 AND P0017. GM KNOWS THIS IS A PROBLEM IN THESE VEHICLES AND FAILS TO PLACE A RECALL OUT TO CORRECT THE ISSUE. I BUY NOTHING BUT CADILLACS BUT I AM VERY UPSET ABOUT THIS ISSUE!!!! I THINK GM REALLY NEEDS TO TAKE CARE OF THIS!!!!!! *TR Look up ODI 10467079 at NHTSA ↗ | 611.5%ODI 10676933 · 130,000 miTL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT FLAMES WERE EMITTING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. Look up ODI 10676933 at NHTSA ↗ | 510.6%ODI 10586747 · 7,800 miLEASED VEHICLE FROM CADILLAC DEALER IN MOBILE AL IN OCT 2007. HAD PROBLEMS RIGHT AWAY GAUGES WOULD QUIT WORKING. DEALER SAID COULDN'T REPEAT PROBLEMS. MAY 2008 MOVING TO TX, WHILE ATTEMPTING TO ENTER I-10 FROM REST STOP, ENGINE QUIT RUNNING, NO POWER STEERING, OR BRAKES. MANAGED TO GET OFF ROAD. AFTER 5 MINUTES STARTED AGAIN. DEALERS IN LA AND TX COULDN'T DUPLICATE PROBLEM. CAR CONTINUED TO QUIT RUNNING OFF AND ON. BATTERIES BURNED UP ON TWO OCCASIONS, TECHNICIANS SUSPECTED BAD HARNESS BUT COULDN'T LOCATE PROBLEM. RETURNED TO AL IN 2009, TOOK C… Look up ODI 10586747 at NHTSA ↗ | 414.8%ODI 10730795 · 68,642 miTHE CAR SERGE'S ALL THE TIME, THE MOTOR SOUNDS LIKE A DIESEL WHEN YOU START IT FOR ABOUT 10 SECONDS THEN GOES AWAY. HAD THE OIL CHANGED AND DID EVERYTHING I AND THE MECHANICS COULD DO AND IT IS STILL THERE. THE KEY KEEPS GETTING STUCK AND HARD TO START. THIS CADILLAC SRX ONLY HAS 82K MILES AND THIS HAS BEEN GOING ON FOR OVER 25K MILES. GUESS I JUST NEVER NEED TO BY A CADILLAC AGAIN. Look up ODI 10730795 at NHTSA ↗ | 5211.0%ODI 10461985 · 3,000 miMY NEW CAR WAS TOWED A NUMBER OF 4 TIMES. FIRST TIME CAR WAS ONLY 6 MOS OLD AND HAD 3000 MI ON IT. SECOND AND THIRD TIME HERITAGE CADILLAC SAID THEY WERE WORKING WITH ENGINEERS FROM CADILLAC TO TRY AND REPAIR. 4TH TIME THEY SAID COULDN'T FIX AND CAR WAS NOT SAFE TO DRIVE, COULD GET STRANDED IN IT. MAY OR JUNE 2011. JAN 2012, JULY 2011, MAY 2012 FAILURE TO START/TOWED IN . *TR Look up ODI 10461985 at NHTSA ↗ | 255.6%ODI 10573038 · 38,000 miDRIVING DOWN THE ROAD AT 45 MPH AND ENGINE DIES. COMPLETE LOSE OF ENGINE POWER, STEERING AND BRAKING. HAS HAPPENED TWICE. CAN ONLY IMAGINE WHAT WOULD HAPPENED IF I HAD BEEN DRIVING ON HIGHWAY AT 70 MPH. DID MANAGE TO MANHANDLE THE CAR TO THE SIDE OF THE ROAD. *TR Look up ODI 10573038 at NHTSA ↗ | 153.6%ODI 10556008 · 12,000 miTHE SRX 3.6 LITER DETONATES CONTINUOUSLY WHEN 87 OR 89 OCTANE IS USED AND THE OUTSIDE AIR TEMP. IS 70 DEGREES OR ABOVE. THE CURRENT PROGRAM IN THE 2012, 2013 AND CURRENT SRX CROSSOVERS CAN NOT RETARD THE TIMING ENOUGH WHEN THE KNOCK SENSORS SENSE THE PINGING. GM HAS REPLACED ENGINES TO RESOLVE THIS ISSUE BUT HAS FOUND THAT IT IS A SOFTWARE ISSUE AND IS WORKING ON WRITING A NEW PROGRAM FOR ALL SRX CROSSOVERS, THEY CLAIM A SOFTWARE UPDATE IN A YEAR. DRIVING A CONTINUOUSLY DETONATING ENGINE WILL PERMANENTLY DAMAGE THE ENGINE AND CAN CAUSE AN U… Look up ODI 10556008 at NHTSA ↗ | 174.3%ODI 10548146 · 1,477 miWHEN ENTERING THE STREET FROM MY DRIVEWAY, THE TRANSMISSION FAILED TO ENGAGE FOR FOUR TO FIVE SECONDS. THIS HAS HAPPENED SEVERAL TIMES. WHEN I TOOK THE VEHICLE IN TO GALLES & DAVIS IN ALBUQUERQUE, THEY SAID THE PROBLEM WAS DUE TO AN ELECTRONIC ACCELERATION SYSTEM AND THAT NOTHING CULD BE DONE. *TR Look up ODI 10548146 at NHTSA ↗ | 51.3%ODI 10692001 · 18,200 miTL*THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT LESS THAN 5 MPH AND ATTEMPTING TO PARK, THERE WAS SMOKE AND MASSIVE FLAMES ERUPTING FROM UNDERNEATH THE PASSENGER'S SIDE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,200. UPDATED 4/13/15*CN Look up ODI 10692001 at NHTSA ↗ | 81.8%ODI 10927920 · 3,000 miI'VE BEEN HAVING THE SAME PROBLEM AS ANOTHER DRIVER WITH THE EXACT SAME SITUATION. IT SEEMS LIKE WE'RE BOTH HAVING THE SAME PROBLEM, AND WE'RE BOTH BEING IGNORED. WHEN ACCELERATING, CAR LUNGES FORWARD AND KICKS BACK WHEN TRANSMISSION IS CHANGING GEARS AT RELATIVELY LOW SPEED. CAR HAS BEEN BROUGHT TO DEALER (PATRICK CADILLAC IN SCHAUMBURG, IL) NUMEROUS TIMES BUT DEALER CLAIMS IT IS A NORMAL CONDITION. WHEN PRESSED THE SERVICE MANGER ADMITTED IT IS NORMAL BUT ON THE EXTREME SIDE BUT REFUSES TO REMEDY THE SITUATION. I BELIEVE THE CAR IS UNSAFE AND… Look up ODI 10927920 at NHTSA ↗ | 42.4%ODI 10875208 · 7,000 miTL* THE CONTACT OWNS A 2016 CADILLAC SRX. WHILE DRIVING 50 MPH, THE REDUCE ENGINE POWER LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO DECELERATE. THE CONTACT STATED THAT THE FAILURE RECURRED RANDOMLY. IN ADDITION, THE STABILITRAC LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. Look up ODI 10875208 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Service Brakes | 54.1%ODI 10511609 · 62,300 miWHILE DRIVING I PUSHED ON THE BRAKES AND THE PEDDLE WENT TO THE FLOOR. I GOT IT TO THE REPAIR SHOP AND WAS TOLD THAT THE BRAKE LINE WAS RUSTED OUT. I HAD IT REPLACED. IT HAS HAPPENED TO 3 DIFFERENT BRAKE LINES. THE LATEST WAS JUST LAST WEEK, GOING UP MY DAUGHTERS DRIVEWAY. *TR Look up ODI 10511609 at NHTSA ↗ | 11.5%ODI 10760820 · 128,000 miTL* THE CONTACT OWNS A 2006 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A TURN, THE CONTACT STRUCK A BUMP IN THE ROAD AND THE BRAKE PEDAL SEIZED. THE SERVICE STABILITY SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS RESTARTED AND FUNCTIONED AS NORMAL. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000. THE VIN WAS UNAVAILABLE. Look up ODI 10760820 at NHTSA ↗ | 611.5%ODI 10470159 · 78,000 miTL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT WAS DRIVING 45 MPH WHEN THE ANTI-LOCK BRAKING SYSTEM ENGAGED, CAUSING THE VEHICLE TO DECELERATE. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST WHICH DETERMINED A DEFECTIVE PCM. THE DEALER REPROGRAMMED THE PCM, REPLACED THE REAR BRAKES, ROTORS AND A STEERING COLUMN SENSOR HOWEVER, NONE OF THE REPAIRS REMEDIED THE BRAKE PROBLEM. THE FAILURE MILEAGE WAS 78,000. Look up ODI 10470159 at NHTSA ↗ | 48.5%ODI 10935926 · 114,000 miTHE BRAKE LINES ON MY 2008 CADILLAC HAVE RUSTED THROUGH CAUSING THE BRAKES TO FAIL, AND CAUSE OTHER DAMAGE TO THE BOTTOM LINE OF THE CAR. Look up ODI 10935926 at NHTSA ↗ | 13.7%ODI 11073814 · 36,399 miWHILE MOVING, ON A CITY STREET,SMOKE CAME FROM THE ENGINE COMPARTMENT AND THE BRAKES NO LONGER FUNCTIONED. Look up ODI 11073814 at NHTSA ↗ | 204.2%ODI 10821051 · 100,000 miTL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 55 MPH, THE VEHICLE VIBRATED SEVERELY AND JERKED BEFORE SUDDENLY ACCELERATING INDEPENDENTLY. THE CONTACT MENTIONED THAT THE BRAKES DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE HAND BRAKE FAILED TO OPERATE WHEN ENGAGED. IN ADDITION, THE INSTRUMENT PANEL WARNING LIGHTS FLICKERED. THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. Look up ODI 10821051 at NHTSA ↗ | 357.8%ODI 10648664 · 23,000 miOUR CAR WAS PARKED AND EXPOSED TO THE HOT SOUTH FLORIDA SUN FOR OVER 6 HOURS. WHEN MY PARTNER ATTEMPTED TO DRIVE HOME, THE CAR FELT LIKE THE BRAKES WERE APPLIED. THE CAR WOULD NOT ACCELERATE ABOVE 30 MPH EVEN THOUGH THE ACCELERATOR PEDAL WAS CONSIDERABLY DEPRESSED. HE DROVE APPROXIMATELY 1 MILE WHEN SMOKE EMANATED FROM THE FRONT OF OUR VEHICLE. HE CALLED FOR SERVICE AND THE CAR WAS TOWED TO THE DEALER. DEALER COULD NOT FIND A PROBLEM. THIS PROBLEM HAPPENS EVERY TIME THE VEHICLE IS EXPOSED TO HOT TEMPS FOR EXTENDED PERIODS OF TIME. REPORTE… Look up ODI 10648664 at NHTSA ↗ | 4210.1%ODI 10484068 · 300 miSEVERE GRINDING OR SCRAPPING NOISE FROM FRONT PASSENGER SIDE WHEEL AREA WHEN TURNING AT LOW SPEEDS. PROBLEM IS ONLY PRESENT DURING COLD WEATHER. SEEMS TO DIMINISH AS VEHICLE IS USED BUT SOMETIMES REMAINS FOR LONG PERIODS. CAN BE HEARD BY BYSTANDERS AND VERY WELL INSIDE VEHICLE. HAVE HAD NO LUCK WITH DEALER .FIRST FEW TIMES SAID COULD NOT HEAR THEN NEXT TIME SAID UNSURE OF CAUSE. *TR Look up ODI 10484068 at NHTSA ↗ | 112.8%ODI 10524252 · 600 miTHIS IS A REPORT OF A NEARLY FATAL ACCIDENT ON JUNE 29TH, 2013 WITH A NEW CADILLAC SRX THAT WAS LEASED FROM GM. THE ACCIDENT INVOLVED BOTH ME AND MY DAUGHTER WHO WERE BELTED IN THE VEHICLE WHICH CAUGHT FIRE AND ACCELERATE TO 110 MPH. WE WERE TRAVELING ON RT 127 N WITH THE CRUISE CONTROL SET AT 60 MPH. I WAS PASSING ANOTHER VEHICLE AND THE SPEED STARTED TO DRAMATICALLY INCREASE. I WOULD BREAK AND THE SPEED WOULD COME DOWN AND THEN IT WOULD CONTINUE TO RISE. BLACK SMOKE WAS COMING OUT OF THE ENGINE. USING BOTH FEET ON THE BRAKE, IT FINALLY C… Look up ODI 10524252 at NHTSA ↗ | 102.6%ODI 10592269 · 1,200 miINCIDENT OCCURRED WHILE CONTACT (C) WAS BACKING SRX DOWN THE APPROX 40 DEGREE UPSLOPE 100' LONG DRIVEWAY CURVED AT BOTTOM. SURFACES WERE DRY & IT WAS SUNNY. C PURCHASED SRX NEW (NAVIGATION, DRIVER AWARENESS & DRIVER ASSIST) IN LATE 12/13. C &/OR SPOUSE HAVE BACKED SRX DOWN DRIVEWAY WITHOUT INCIDENT 100 PLUS TIMES. C & SPOUSE ENTERED SRX, ADJUSTED SEATS & MIRROR, & BUCKLED SEAT BELTS. C DEPRESSED BRAKE PEDAL & PUSHED START BUTTON. WHILE RETAINING PRESSURE ON BRAKE, C SHIFTED TRANSMISSION SELECTOR INTO R, 'REVERSE.' THE BACK-UP CAMERA DISPLAY APP… Look up ODI 10592269 at NHTSA ↗ | 143.2%ODI 10750140 · 650 miWHILE DRIVING ON THE INTERSTATE, 8/6/15, MY 2 WEEK OLD 2015 CADILLAC SRX (650 MILEAGE) SUDDENLY ACCELERATED AND CONTINUED TO DO SO WHILE I WAS STEPPING ON THE BRAKES, REPEATEDLY. MY WIFE AND I COULD SMELL THE BRAKE PADS AS IF THEY WERE "BURNING" FROM THE PRESSURE I APPLIED BUT THE SRX WOULD NOT STOP. WHENEVER I LIFTED MY FOOT OFF THE BRAKES SLIGHTLY, THE VEHICLE SURGED FORWARD. I PULLED OVER INTO THE LEFT SHOULDER AND SHUT OFF THE ENGINE TO GET THE VEHICLE TO STOP. WE WERE TRAUMATIZED AS OUR GRANDCHILD WAS IN THE VEHICLE . THE SRX HAS BEEN … Look up ODI 10750140 at NHTSA ↗ | 63.6%ODI 11074077 · 11,200 miMY CAR WAS IN LINE FOR A CAR WASH AT VAL WARD CADILLAC PARKING LOT. MY ELECTRONIC BRAKE WAS ON. THE BRAKE LIGHT ON THE DASHBOARD INDICATED THIS. THE CAR WAS IN DRIVE BUT STATIONARY FOR APPROX TWO MINUTES. THE CAR SUDDENLY SURGED FORWARD. I THOUGHT MY CAR WAS HIT IN THE BACK. I DIDN'T UNDERSTAND WHY THE CAR SURGED FORWARD. MY CAR HIT THE CAR IN FRONT OF ME. AFTER THE ACCIDENT, THE CARS WERE SEPARATED BY VAL WARD PERSONNEL. THEY HAD TO RELEASE MY ELECTRONIC BRAKE IN ORDER TO MOVE MY CAR. PER CADILLAC, IF ELECTRONIC BRAKE IS ENGAGED, IT WILL… Look up ODI 11074077 at NHTSA ↗ | 1100.0%ODI 11466449 · 7,000 miThe contact owns a 2019 Cadillac SRX. The contact stated that while driving at an undisclosed speed, another vehicle cut her off. The contact slammed on the brake pedal however, the vehicle inadvertently accelerated. There were no warning lights illuminated. The contact regained control of the vehicle and turned off and restarted the vehicle. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,000. The VIN was not available. Look up ODI 11466449 at NHTSA ↗ |
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| Exterior Lighting:Headlights | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 12.1%ODI 10222395 · 15 miTL*THE CONTACT OWNS A 2008 CADILLAC SRX. WHILE DRIVING AT NIGHT THE HEADLIGHTS WERE INADEQUATE TO VIEW OBJECTS OUTSIDE OF THE VEHICLE INCLUDING MAILBOXES, VEHICLES, OR ANIMALS THAT MAY BE ON THE ROAD. THIS FAILURE HAS OCCURRED SINCE THE VEHICLE WAS PURCHASED. THE DEALER STATED THAT THE HEADLIGHTS MEET FEDERAL REQUIREMENTS AND NO REMEDY IS AVAILABLE. THE FAILURE MILEAGE WAS 15 AND THE CURRENT MILEAGE WAS 5400. UPDATED 04/16/08 *BF THE CONSUMER STATED THE LIGHTS ARE FACTORY SET AND SEALED AND CAN'T BE ADJUSTED. THE CONSUMER STATED FLUID S… Look up ODI 10222395 at NHTSA ↗ | 00.0%No examples available for this selection. | 122.5%ODI 10787101 · 150,000 miTL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE HIGH AND LOW BEAM HEADLIGHTS FAILED AND THAT THERE WAS WATER INSIDE THE SEALED HEAD LAMP UNIT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. Look up ODI 10787101 at NHTSA ↗ | 112.5%ODI 10460576 · 10,000 miTL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ACTIVATED, THE AMBER ILLUMINATION BECAME EXTREMELY DIM WHICH OBSTRUCTED THE VISIBILITY OF THE CONTACT. THE FAILURE RECURRED WHENEVER THE CONTACT WOULD DRIVE WITH HEADLIGHTS ACTIVATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO PROVIDE ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 07/05/12*LJ THE CONSUMER STATED THE HEADLIGHTS LIGHTS WERE AMBER IN COLOR AND DIDN'T … Look up ODI 10460576 at NHTSA ↗ | 184.3%ODI 10658530 · 3,500 miTL* THE CONTACT OWNS A 2012 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE EXTREMELY DIM AND IMPEDED THE CONTACT'S VISIBILITY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500. Look up ODI 10658530 at NHTSA ↗ | 143.6%ODI 11118468 · 80,000 miTL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLAMPS WERE NOT BRIGHT ENOUGH TO SAFELY NAVIGATE THE VEHICLE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO BUICK GMC CADILLAC FORT WALTON BEACH (329 MIRACLE STRIP PKWY SW, FORT WALTON, FL) WHERE IT WAS DIAGNOSED THAT THE HEADLAMP HARNESS WAS INADEQUATE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A DISCOUNT FOR THE REPAIR BECAUSE THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 80,… Look up ODI 11118468 at NHTSA ↗ | 307.7%ODI 10595552 · 200 miTL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE LIGHTS WERE VERY DIM MAKING AND CAUSING THE CONTACT DIFFICULTY IN SEEING PAST 50 FEET IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200. Look up ODI 10595552 at NHTSA ↗ | 327.2%ODI 11124306 · 21,000 miTL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE VERY DIM AND FAILED TO PROVIDE ADEQUATE LIGHTING. THE FAILURE PREVENTED CLEAR VISIBILITY WHILE DRIVING; THEREFORE, THE HIGH BEAM HEADLIGHTS HAD TO BE ACTIVATED. THE VEHICLE WAS TAKEN TO PIKERTON CHEVROLET (925 NORTH ELECTRIC ROAD, SALEM, VIRGINIA 24153, [phone removed]), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT NOTHING COULD BE DONE TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 21,000. Look up ODI 11124306 at NHTSA ↗ | 116.5%ODI 11372347 · 94,000 miTL* THE CONTACT OWNS A 2016 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM AND FAILED TO PROVIDE ADEQUATE LIGHTING WHILE DRIVING. THE VEHICLE WAS TAKEN TO MOSES CADILLAC BUICK GMC TRUCK INC (1406 WASHINGTON ST E, CHARLESTON, WV 25301) AND THE CONTACT WAS INFORMED THAT THE WEATHER SEALS IN THE HEADLIGHT HOUSINGS ALLOWED MOISTURE TO ENTER THE LIGHTS AND CORRODED THE REFLECTORS. THE CONTACT WAS INFORMED THAT THE HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE A… Look up ODI 11372347 at NHTSA ↗ | 00.0%No examples available for this selection. |
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