| Electrical System | 1027.8%ODI 11331957 · 2,046 miBRAND NEW OFF DEALER LOT NEEDED NEW BATTERY. FROM THAT POINT FORWARD THE VEHICLE'S ELECTRONICS CONSTANTLY MALFUNCTIONED. THE DEALER TRIED EVERYTHING INCLUDING WORKING WITH CADILLAC FOR NEW PARTS AND SUGGESTIONS TO MAKE THE ELECTRICAL SYSTEM FUNCTION NORMALLY. AFTER THREE WEEKS OF WORK, IT STILL MALFUNCTIONS AND IS DANGEROUS TO DRIVE. *TR Look up ODI 11331957 at NHTSA ↗ | 422.2%ODI 11617101Car started and ran at idle for 5 minutes. 10 minutes later when attempting to restart, the engine churned for several seconds then ran for about 2 seconds and cut out. "Press to Start" button remained showing green and would not respond to being pressed. The car was stationary in my garage; this would have been extremely dangerous if it happened on the highway. It seems to be a complete failure of the fuel system on a 2021 model with under 27,000 miles Look up ODI 11617101 at NHTSA ↗ | 213.3%ODI 11647591See attached document for complaint Look up ODI 11647591 at NHTSA ↗ | 17.7%ODI 11511198I purchased a 2023 Cadillac XT6 .the issue is when I SHIFT into reverse at night the back up camera get very dim and it is very hard to see anything thru the rear display. Cadillac say's it is working as designed. .They are correct. I tried this on other Cadillac XT6 car and same issue. There is a safety issue it is VERY dim. I tried a Buick,, and Chevy and they both worked great I could see at night in a dim Garage .All ALL they say is "it is working as designed". This answer does not fix a safety issue that is required to work in ALL cars. I… Look up ODI 11511198 at NHTSA ↗ | 640.0%ODI 11570187Rear camera stopped working. Normally when car was put in Reverse the rearview camera would show you what is behing your car. This camera stopped working in this car. When in reverse a red triangke pops uo indicating some type of malfunction and a red circle with a camera inside with a line going across indicatimg there in no camera. It was working the day before fine and it just stopped working the next day. There is no physical damage to camera or car in general. Look up ODI 11570187 at NHTSA ↗ | 112.5%ODI 117327422025 CADILLAC XT6 AWD SPORT, VIN [XXX] , PURCHASED NEW FROM [XXX] [XXX] ON FEBRUARY 20, 2026. THE VEHICLE'S AUDIO SYSTEM INTERMITTENTLY ACTIVATES ALL SPEAKERS WITHOUT COMMAND WHILE THE VEHICLE IS IN MOTION. THE CONDITION OCCURS UNPREDICTABLY AND PRODUCES A SUDDEN LOUD AUDIO EVENT INSIDE THE CABIN THAT STARTLES THE DRIVER AND CREATES A DRIVER- DISTRACTION HAZARD. THE VEHICLE HAS ALSO DEVELOPED A PERSISTENT DASHBOARD RATTLE, WHICH MAY OR MAY NOT BE RELATED TO THE SAME UNDERLYING BODY- CONTROL-MODULE OR WIRING ISSUE. I HAVE REPORTED THESE CON… Look up ODI 11732742 at NHTSA ↗ |
|---|
| Power Train | 822.2%ODI 11503842Intermittent shifting problems. Is stuttering when shifting. There seems to be an ongoing problem according to online and G M itself why isn't this recalled. There is no starting point it is intermittent on going. At the 1st instance they recorded it but it didn't get fixed and now they want to see it happening again but it's intermittent how many times do I have to go back Look up ODI 11503842 at NHTSA ↗ | 15.6%ODI 11716802Cadillac XT6 – VIN: [XXX] echanical Failures, Ignored Transmission Recall(s), and Dealer Negligence I write this letter to formally place General Motors Company on notice of a pattern of serious mechanical failures, ignored safety recalls, and dealership indifference involving my Cadillac XT6, referenced above. This vehicle has been presented to Sam Leman Cadillac of Champaign on multiple occasions for mechanical issues, including, but not limited to, cooling system failures, thermostat defects, persistent check-engine warnings, and abnormal v… Look up ODI 11716802 at NHTSA ↗ | 213.3%ODI 11637659I purchased the new 2022 Cadillac XT6 in June 2022. The first week I owned the vehicle, I was driving and I lost power and the vehicle came to a stop. The mileage on the vehicle was 134 miles. The Cadillac dealer indicated there was a failure in the engine and power train that caused the engine to lock up. The dealer/GM replaced the engine in the new car with 134 miles on the vehicle. Attached is the service report from the Cadillac dealer that replaced the engine Look up ODI 11637659 at NHTSA ↗ | 430.8%ODI 11487740When the car was put in Reverse Gear, the car was still moving forward and not moving backwards. I tried it multiple times, but it was still moving forward. There was a car in front of my car and since the car was expected to go backwards, this issue put the safety at risk as I could hit the car in front. This issue does not happen every time I do reverse. I bought the car on 1st October and notice the issue on 2nd October 2022. Look up ODI 11487740 at NHTSA ↗ | 746.7%ODI 11585743 · 114 miThe contact owns a 2024 Cadillac XT6. The contact stated that while driving at various speeds, the transmission malfunctioned, and the vehicle failed to properly accelerate. Also, while driving at an undisclosed speed, the transmission erroneously switched from the automatic mode to the manual mode and the vehicle would not remain in the proper gear. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was… Look up ODI 11585743 at NHTSA ↗ | 00.0%No examples available for this selection. |
|---|
| Unknown Or Other | 411.1%ODI 11415261 · 5,500 miTHE BACKUP CAMERA RANDOMLY WORKS AND RANDOMLY DOES NOT WORK. IT SEEMS THAT THIS WOULD BE A SAFETY HAZARD. WE HAVE HAD IT IN THE SHOP SEVERAL TIMES SINCE WE PURCHASED THE CAR IN DECEMBER AND KEEP GETTING THE RUN AROUND AS TO THE PROBLEM. LAST TIME THEY REPLACED THE CAMERA AND SAID IT WAS NOW WORKING. WORKED GREAT FOR 2 DAYS AND NOW BACK TO NOT WORKING . Look up ODI 11415261 at NHTSA ↗ | 316.7%ODI 11433433The Sunroof popped and shattered. I was on the highway with very light traffic - cars were at least 200 feet apart - when I heard a loud boom and then felt and saw the sunroof cover start vibrating. It was not the small smack of a rock - it was a loud pop and I wondered if my muffler had just fallen off the car. But when the sunroof started vibrating I knew that my sunroof was gone. I had not opened the sunroof that day, which is rare for me since I like to have the sun shining through, therefore, no glass fell into the car. Since there was … Look up ODI 11433433 at NHTSA ↗ | 533.3%ODI 11489149Side view mirrors do not open when you start driving the car. They can only be manually opened by a small button on the door which is hard to find. It is easy to start driving the car with no side view mirrors and not realize you have no mirrors until they are needed. Look up ODI 11489149 at NHTSA ↗ | 17.7%ODI 11507042I have a Cadillac 2023 XT6 When I put the car in reverse in the daytime the Back up camera display works fine. If it is at night,Raining, or during any hours of the day like in a garage the display dims .It is hard to see a person behind you or any poles. When shifting into Reverse, it is bright then it goes dim. I brought it in to the dealer and they gave me a Chevy loaner and that works great and my last car worked great. The dealer checked everything, Ans I was told "it is working to spec" although they see an issue that they can't fix. Look up ODI 11507042 at NHTSA ↗ | 16.7%ODI 11570187Rear camera stopped working. Normally when car was put in Reverse the rearview camera would show you what is behing your car. This camera stopped working in this car. When in reverse a red triangke pops uo indicating some type of malfunction and a red circle with a camera inside with a line going across indicatimg there in no camera. It was working the day before fine and it just stopped working the next day. There is no physical damage to camera or car in general. Look up ODI 11570187 at NHTSA ↗ | 337.5%ODI 11673491During a cross- country trip, we had driven more than 300 miles, but the fuel gage indicated full, the Fuel Range Indicator showed a 688-mile range available in the tank which is much more than a 2025 Cadillac XT6 should indicate. The fuel gage indicated full even though it was not. I pulled the car over, shut it off and restarted, but it still erroneously indicated full. The indication remained that way for approximately 1400 miles. During the trip, while the gage still indicated full even though it was not, the tank was hard to fill. The… Look up ODI 11673491 at NHTSA ↗ |
|---|
| Engine | 411.1%ODI 11373575 · 900 mi2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER STATES THEY HAVE RESET COMPUTERS SEVERAL TIMES TO CORRECT THIS ISSUE. DANGEROUS DRIVING WITHOUT KNOWING HOW MUCH FUEL IS REALLY IN THE FUEL TANK. Look up ODI 11373575 at NHTSA ↗ | 316.7%ODI 11559826The vehicle's check engine light came on late afternoon and then started with a delayed turn over, but not actually starting thr following day. The vehicle had to be towed to the dealership. The technician and service advisor commented immediately that it is likely the fuel pump control module. With the commentary about the likely cause was that this is a widespread issue among GM vehicles. Thankfully, the vehicle was at home when it stopped starting but the transition from check engine to stopping operation was almost immediate. Look up ODI 11559826 at NHTSA ↗ | 320.0%ODI 11492543The vehicle was driven into low water and the belief is tha vehicles near this vehicle created a wake which caused the engine to die. The dealer that has the vehicle advised that another vehicle same make and model need an engine replaced. For both vehicles there was no water intrustion into the passanger compartment. The water did not even come up to doors. The engine is being replaced. Look up ODI 11492543 at NHTSA ↗ | 00.0%No examples available for this selection. | 16.7%ODI 11742086The vehicle has had breaking issues since I purchased it in September 23, 2023. On April 26, 2025 the car completely shut down while driving it for no apparent reason. Took it to the certified Cadillac dealer (see picture). Said, it was fixed. May 11, 2026 started doing it again while driving, turning, backing up or at a light. Breaks keep saying need to be serviced too. Had it towed in to Cadillac dealer they can’t get it to repeat problem or get codes to find out problem. I got Cadillac involved to help. Case number 98248412. Had to … Look up ODI 11742086 at NHTSA ↗ | 225.0%ODI 117172866700 miles on 2025 XT6 had an oil change a month ago. Noted red fluid leaking on driveway on 02-10-26. Immediately notified dealer. Brought car to Camargo Cadillac 9876 Montgomery Rd Cinti OH [phone removed]. Brought car in 9:15 am 02-11-26 was informed at 10:00 am that the car is experiencing faulty transmission bolts and it will require lengthy repair including "dropping transmission to reach bolts." I have seen numerous complaints online with the same issue yet there is no recall at this time. Look up ODI 11717286 at NHTSA ↗ |
|---|
| Fuel/Propulsion System | 25.6%ODI 11373575 · 900 mi2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER STATES THEY HAVE RESET COMPUTERS SEVERAL TIMES TO CORRECT THIS ISSUE. DANGEROUS DRIVING WITHOUT KNOWING HOW MUCH FUEL IS REALLY IN THE FUEL TANK. Look up ODI 11373575 at NHTSA ↗ | 422.2%ODI 11530823The problem is the fuel pump control module is faulty and broke twice now. The car was purchased in 2021, new. Within months the fuel pump control module failed while I was driving in traffic, in an elementary school zone with children all around. I tried to drive through an intersection when without warning the car abruptly stopped causing the cars behind me to swerve to avoid a collision. Good samaritans had to push it far out of the way due to the children crossing. I was told by Sawgrass Cadillac that it was the fuel pump control module… Look up ODI 11530823 at NHTSA ↗ | 16.7%ODI 11560441P2BB3The Engine and Transmission System is not performing as expected. An issue has been detected in the Fuel Management System used to maintain, control and monitor fuel consumption. If the check engine light is flashing, a misfire condition has been detected. A misfire increases vehicle emissions and could damage the emission control system on the vehicle. Please reduce vehicle speed, avoid hard accelerations, avoid steep uphill grades, and reduce any cargo loads such as a trailer. Look up ODI 11560441 at NHTSA ↗ | 17.7%ODI 11714789The vehicle has experienced repeated fuel system failures. The fuel pump control module (FPCM) is a known General Motors issue on similar vehicles, but this specific vehicle was not included in a recall. The vehicle now displays diagnostic trouble code P2635 – Fuel Pump Flow Performance. The engine hesitates and loses power during acceleration, especially under load or when the vehicle is warm. Prior to this code, the vehicle repeatedly reported fuel injector-related faults. Four fuel injectors have already failed and required replacement, ca… Look up ODI 11714789 at NHTSA ↗ | 00.0%No examples available for this selection. | 112.5%ODI 11673491During a cross- country trip, we had driven more than 300 miles, but the fuel gage indicated full, the Fuel Range Indicator showed a 688-mile range available in the tank which is much more than a 2025 Cadillac XT6 should indicate. The fuel gage indicated full even though it was not. I pulled the car over, shut it off and restarted, but it still erroneously indicated full. The indication remained that way for approximately 1400 miles. During the trip, while the gage still indicated full even though it was not, the tank was hard to fill. The… Look up ODI 11673491 at NHTSA ↗ |
|---|
| Forward Collision Avoidance: Automatic Emergency Braking | 25.6%ODI 11420090Cadillac Case number is 9-6766521074. The Cadillac CT6 has a flaw in the intelligent braking assist(IBA) software. When no collision is imminent, pushing the brake even slightly results in extremely hard overbraking causing all items to fly forward. There is no way to turn off IBA without disabling the entire Automatic Emergency Braking System. To be clear, it is OK that the car senses inaccurately a collision and it is OK to apply the Automatic Emergency Braking Logic, the problem is that the Intelligent Braking Assist is too hard when a crash… Look up ODI 11420090 at NHTSA ↗ | 15.6%ODI 11527711I was driving about 25mph all of the sudden the car automatic applied the brakes. Look up ODI 11527711 at NHTSA ↗ | 16.7%ODI 11605666 · 12,370 miThe contact owns a 2022 Cadillac XT6. That contact stated that while driving approximately 60 MPH, another vehicle suddenly came in front of the vehicle and depressed the brake pedal, and the braking assist failed to activate. The contact immediately depressed the brake pedal to stop the vehicle. The vehicle came to a stop and avoided a crash. The vehicle had not been taken to the dealer. The dealer was contacted, and an appointment was scheduled; however, the vehicle had not been taken to be diagnosed or repaired. The manufacturer had not been… Look up ODI 11605666 at NHTSA ↗ | 00.0%No examples available for this selection. | 213.3%ODI 11632333brakes locking up when backing out of parking spot numerus times, took 20 minutes to back out my 10-foot driveway backup camera saw something that wasnt there brakes keep locking up HARD every foot or so seat kept vibrating front camera was very erratic before this warning of thing that were not there Venice cadillac's service dept answer turn this off in options WOW asked for a fix "there are none just turn it off" my question why is my $75,000 car without a very much needed option that also was a selling point no answer just turn it of… Look up ODI 11632333 at NHTSA ↗ | 112.5%ODI 11677458I was backing up into a parking space in a parking garage. I was about halfway into the spot and was not in danger of hitting any vehicles or objects and my vehicle abruptly (extremely hard) braked. Look up ODI 11677458 at NHTSA ↗ |
|---|
| Service Brakes | 00.0%No examples available for this selection. | 15.6%ODI 11421817Front brake vibration, alarming grinding/rubbing/screeching sound each and every time service brakes are applied. Dealer claims this is a known GM problem with no fix available. I have purchased two Cadillacs Xt6 and Xt5 May 2021. Both vehicles have the same problem. Wife will not drive the new Cadillac. Service bulletin published sbout this same problem, December 2020. Still no resolution, June 2021. Look up ODI 11421817 at NHTSA ↗ | 16.7%ODI 11618684The vehicle's battery is discharged causing the vehicle to be unable to start. After using the jump start to start the vehicle and driving for a period of time, the vehicle's brakes failed on the highway. And many fault lights popped up. Look up ODI 11618684 at NHTSA ↗ | 00.0%No examples available for this selection. | 320.0%ODI 11632333brakes locking up when backing out of parking spot numerus times, took 20 minutes to back out my 10-foot driveway backup camera saw something that wasnt there brakes keep locking up HARD every foot or so seat kept vibrating front camera was very erratic before this warning of thing that were not there Venice cadillac's service dept answer turn this off in options WOW asked for a fix "there are none just turn it off" my question why is my $75,000 car without a very much needed option that also was a selling point no answer just turn it of… Look up ODI 11632333 at NHTSA ↗ | 225.0%ODI 11677458I was backing up into a parking space in a parking garage. I was about halfway into the spot and was not in danger of hitting any vehicles or objects and my vehicle abruptly (extremely hard) braked. Look up ODI 11677458 at NHTSA ↗ |
|---|
| Back Over Prevention: Rearview System Braking | 38.3%ODI 11476809When SUV is put into reverse camera only works 50% of the time. Other times screen is black with a red triangle. Look up ODI 11476809 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 17.7%ODI 11497201My wife was backing at less than 2 and hit a truck behind her. She said no alarms sounded, the only thing she heard was noise of hitting a truck behind her. No police called or report made. When car was repaired the repair shop (Fields Collision, Jacksonville FL) they took my 2023 Cadillac to Fields Cadillac for final check out. Fields Cadillac said there were no sensors in rear bumper to alert driver. Fields Cadillac said there is only plugs in rear bumper. I contacted the dealership (DIMMITT Cadillac in Clearwater) where I purchased the … Look up ODI 11497201 at NHTSA ↗ | 16.7%ODI 11570187Rear camera stopped working. Normally when car was put in Reverse the rearview camera would show you what is behing your car. This camera stopped working in this car. When in reverse a red triangke pops uo indicating some type of malfunction and a red circle with a camera inside with a line going across indicatimg there in no camera. It was working the day before fine and it just stopped working the next day. There is no physical damage to camera or car in general. Look up ODI 11570187 at NHTSA ↗ | 00.0%No examples available for this selection. |
|---|