U.S. public vehicle records

2013 Cadillac XTS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

103 owner complaints analyzed

5 distinct recall campaigns

53,000 mi median reported failure mileage

Scope: 2013 model year. Data updated: 2026-09-30 (September 30, 2026). 75 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 41 of 103 complaints (39.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Electrical and battery issues	17	16.5%
Braking behavior	15	14.6%
Steering behavior	11	10.7%
Engine operation	4	3.9%
Transmission and shifting	1	1.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Suspension

Unknown Or Other

Engine

Exterior Lighting

Service Brakes

Vehicle Speed Control

Wheels

Electrical System: 41; Suspension: 24; Unknown Or Other: 13; Engine: 12; Exterior Lighting: 9; Service Brakes: 6; Vehicle Speed Control: 6; Wheels: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 18; 25,000 to 49,999: 16; 50,000 to 74,999: 23; 75,000 to 99,999: 8; 100,000 to 149,999: 7; 150,000 and above: 3

50,000 to 74,999 miles has the most reports with usable mileage (23). 28 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2025

2026

2012: 1; 2013: 2; 2014: 8; 2015: 8; 2016: 12; 2017: 10; 2018: 13; 2019: 15; 2020: 10; 2021: 10; 2022: 1; 2023: 4; 2024: 3; 2025: 4; 2026: 2

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 17 complaint narratives. Braking behavior appears in 15 complaint narratives. Steering behavior appears in 11 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10466540 · 2012-07-19 (July 19, 2012)

THE NEW CADILLAC TOUCH-SCREEN INTERFACE IS A HORRIBLE SAFETY ISSUE. WHY DOES NO ONE AT CADILLAC REMEMBER HOW IMPORTANT ERGONOMICS ARE FOR SAFETY, AND HOW ALMOST EVERYTHING IN THE CAR MUST BE OPERABLE BY FEEL, ALLOWING THE DRIVER TO KEEP HIS EYES ON THE ROAD? TOUCH-SCREEN OFFERS NO TACTILE FEEDBACK. IT DEMANDS THAT THE DRIVER TAKE HIS EYES OFF THE ROAD. ADVERTISING CAMPAIGNS ABOUT HOW BAD TEXTING-WHILE-DRIVING IS ARE NOW COMMON. AND NOW A CAR COMPANY, CADILLAC, NO LESS, COMES OUT WITH AN INTERFACE THAT REQUIRES THE CAR BE OPERATED BY "T…

Owner-reported narrative. 1 miles reported. Look up ODI 10466540 at NHTSA ↗

Owner report 10497591 · 2013-02-09 (February 9, 2013)

PASSENGER SIDE AIRBAG WILL NOT ACTIVATE. SHE WEIGHS 115 LBS, IS 5'1". SHE SITS ON 3 INCH MEMORY FOAM CUSHION FOR BACK FOR EIGHT YEARS, NO STRUCTURE, ONLY FOAM. IN EIGHT YEARS SHE HAS USED CUSHION, WE HAVE OWNED 5 CARS AND HAVE RENTED OVER 40 CARS AND SHE HAS NEVER HAD A PROBLEM WITH THE PASSENGER AIRBAG ACTIVATION. CADILLAC SAYS THE SYSTEM IS OK. I ASKED TO TRY ON ANOTHER XTS AND IT STILL DID NOT ACTIVATE. THIS IS A DESIGN PROBLEM. I UNDERSTAND THAT SOME CUSHIONS MIGHT INTERFERE WITH THE AIRBAG SYSTEM, BUT THIS THIN CUSHION DOES NOT. I SHOULD S…

Owner-reported narrative. 35 miles reported. Look up ODI 10497591 at NHTSA ↗

Owner report 10535286 · 2013-08-14 (August 14, 2013)

TL* THE CONTACT OWNS A 2013 CADILLAC XTS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH IN RAINY WEATHER, THE DRIVER ASSISTANCE PACKAGE FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE PACKAGE WOULD NOT OPERATE IN THE RAIN. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

Owner-reported narrative. 8,000 miles reported. Look up ODI 10535286 at NHTSA ↗

Owner report 10573402 · 2014-03-19 (March 19, 2014)

TL* THE CONTACT OWNS 2013 CADILLAC XTS. THE CONTACT STATED THAT THE LOW BEAMS FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS FOUND THAT THE BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT ALSO STATED THAT THE SUN ROOF SUDDENLY EXPLODED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

Owner-reported narrative. 9,000 miles reported. Look up ODI 10573402 at NHTSA ↗

Owner report 10585744 · 2014-04-30 (April 30, 2014)

TL* THE CONTACT OWNS A 2013 CADILLAC XTS. THE CONTACT STATED THAT THE BRAKES WOULD EXHIBIT A LOUD, SQUEAKING NOISE SPORADICALLY WHEN APPLIED. THE CONTACT HAD ALSO EXPERIENCED HESITATION WHEN ATTEMPTING TO ACCELERATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V116000 (SERVICE BRAKES, HYDRAULIC) AND HAD EXPERIENCED THE BRAKES CONTINUOUSLY EXHIBITING A LOUD NOISE PRIOR TO THE RECALL NOTICE BEING RECEIVED. THE CONTACT WAS SCHEDULED TO HAVE THE VEHICLE INSPECTED, DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER FOR THE RECALL RE…

Owner-reported narrative. 7,000 miles reported. Look up ODI 10585744 at NHTSA ↗

Owner report 10585920 · 2014-05-05 (May 5, 2014)

2013 CADILLAC XTS4. CONSUMER WRITES IN REGARDS TO RECEIVING PROFESSIONAL AND SATISFACTORY CUSTOMER SERVICE WHEN CONSUMER DROPPED OFF VEHICLE AT DEALERSHIP FOR RECALL. *SMD

Owner-reported narrative. Look up ODI 10585920 at NHTSA ↗

Owner report 10615833 · 2014-07-23 (July 23, 2014)

IN LIGHT OF THE RECENT GM'S RECALL FOR FAULTY IGNITION SWITCHES, THESE CAR HAVE A PROBLEM TOO! IT IS WAY TO EASY TO ACCIDENTALLY SHUT THE CAR OFF BY TOUCHING THE STOP START BUTTON ON THE DASH. WE DID THIS AT A STOP LIGHT AND HAD TO PUT THE CAR IN PARK AND STEP ON THE BRAKE TO RESTART IT. I LATER TESTED WHAT WOULD HAPPEN WHILE THE CAR WAS MOVING AT 35 MPH IF THE STOP/START BUTTON WAS HIT. THE CAR SHUT OFF AND THERE WERE NO POWER BRAKES OR POWER STEERING. I IMAGINE THE AIR BAGS WOULDN'T WORK EITHER. TO RESTART THE CAR, IT NEEDS TO BE IN PARK OR N…

Owner-reported narrative. 18,000 miles reported. Look up ODI 10615833 at NHTSA ↗

Owner report 10619306 · 2014-08-06 (August 6, 2014)

WHILE TRAVELING IN PARKING LOT, ANOTHER CAR PULLED OUT IN FRONT OF ME. AS I TRIED TO BRAKE TO AVOID A COLLISION, I NOTICED IT WAS TAKING AN INORDINATE AMOUNT OF BRAKE PRESSURE TO SLOW DOWN VEHICLE. LOOKED AT TACHOMETER AND RPM'S WERE OVER 4000 IN DRIVE AND NOT LOSING SPEED. APPLIED BRAKE PRESSURE WITH BOTH FEET ATTEMPTING TO SLOW VEHICLE DOWN. HAD TO SLAM VEHICLE IN NEUTRAL AND TAP ON ACCELERATOR PEDAL NUMEROUS TIMES TO RETURN ENGINE TO IDLE RPM'S. TOOK VEHICLE TO CADILLAC DEALER WHO ADVISED COMPUTER SAID NOTHING OCCURRED. THIS SAFETY DEF…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10619306 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

12V525000 · Seats:Mid/Rear Assembly

Reported: 2012-10-31 (October 31, 2012)

General Motors is recalling certain model year 2013 Cadillac XTS vehicles manufactured from October 12, 2011, through August 30, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard No. 202, "Head Restraints." The rear seat head restraints may not lock in the upright position after being folded forward. If the head restriant is at its lowest position and it falls forward, it will not meet the height required by the standard.

Consequence: In the event of a vehicle crash, the lowered head restraint may increase the occupant's risk of neck injury.

Remedy: General Motors will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 4, 2012. Owners may contact General Motors at 1-800-458-8006.

NHTSA campaign record ↗

13V220000 · Exterior Lighting:Brake Lights | Electrical System

Reported: 2013-05-24 (May 24, 2013)

General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign , representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."

Consequence: If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.

NHTSA campaign record ↗

14V116000 · Service Brakes, Hydraulic:Power Assist:Vacuum:Hoses, Lines/Piping, And Fittings

Reported: 2014-03-17 (March 17, 2014)

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured February 14, 2012, through March 7, 2014. In the affected vehicles, a cavity plug on the brake booster pump connector may dislodge allowing corrosion of the brake booster pump relay connector.

Consequence: The corrosion of the brake booster pump relay connector may cause a resistive short and melt the connector, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will apply sealant to the connector cavity plugs, re-route the vacuum pump vent hose and replace the front body wiring harnesses as needed, free of charge. The recall began on April 7, 2014. Owners may contact Cadillac at 1-866-982-2339. GM's number for this recall is 14062.

NHTSA campaign record ↗

14V518000 · Air Bags:Frontal:Sensor/Control Module-Inactive

Reported: 2014-08-28 (August 28, 2014)

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."

Consequence: In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.

Remedy: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.

NHTSA campaign record ↗

14V541000 · Parking Brake

Reported: 2014-09-09 (September 9, 2014)

General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.

Consequence: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

103 unique complaints in this selection. Analysis snapshot: 2026-09-30.

72.8%Usable mileage75 / 103 records

100.0%Valid incident date103 / 103 records

100.0%Valid filing date103 / 103 records

100.0%Ordered incident and filing dates103 / 103 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2013	2014	2015	2016	2017	2018	2019
Electrical System	4139.8% ODI 10466540 · 1 mi THE NEW CADILLAC TOUCH-SCREEN INTERFACE IS A HORRIBLE SAFETY ISSUE. WHY DOES NO ONE AT CADILLAC REMEMBER HOW IMPORTANT ERGONOMICS ARE FOR SAFETY, AND HOW ALMOST EVERYTHING IN THE CAR MUST BE OPERABLE BY FEEL, ALLOWING THE DRIVER TO KEEP HIS EYES ON THE ROAD? TOUCH-SCREEN OFFERS NO TACTILE FEEDBACK. IT DEMANDS THAT THE DRIVER TAKE HIS EYES OFF THE ROAD. ADVERTISING CAMPAIGNS ABOUT HOW BAD TEXTING-WHILE-DRIVING IS ARE NOW COMMON. AND NOW A CAR COMPANY, CADILLAC, NO LESS, COMES OUT WITH AN INTERFACE THAT REQUIRES THE CAR BE OPERATED BY "T… Look up ODI 10466540 at NHTSA ↗	1326.0% ODI 10616272 · 700 mi AT 5:15AM, 5/29/14, MY XTS WHILE PARKED IN MY RESIDENCE DRIVEWAY SPONTANEOUSLY CAUGHT FIRE. THE FIRE EMANATED FROM THE ENGINE COMPARTMENT AND DESTROYED THE ENTIRE FRONT 1/2 OF THE VEHICLE. NORTH FARMINGDALE FD RESPONDED AND EXTINGUISHED THE FIRE. NO INJURIES WERE CAUSED. THE NASSAU COUNTY PD AND NASSAU FIRE MARSHALLS OFFICE ALSO RESPONDED AND AFTER A VISUAL AND PHOTO EXAMINATION DETERMINED THAT THE FIRE STARTED IN THE AREA OF THE BRAKE BOOSTER PUMP. CADILLAC HAD ISSUED A RECALL FOR THIS VEHICLE TYPE ON 4/12/14 WITH THE WARNING THAT A DEFE… Look up ODI 10616272 at NHTSA ↗	535.7% ODI 11013828 · 45,842 mi A FAILURE OF THE SELF-LEVELING REAR AIR SPRING COMPRESSOR OCCURRED WHILE DRIVING THROUGH PARKING LOT. "SERVICE REAR LEVELING SYSTEM" WARNING WAS NOT ACTIVATED / DISPLAYED AS PUBLISHED IN VEHICLE OWNERS MANUAL NOR DID ANY AUDIBLE ALERT SOUND, NOTIFYING DRIVER OF ANY IMPENDING PROBLEM. AS THE REAR END OF THE VEHICLE PROCEEDED TO PASS OVER A SPEED BUMP AT IDLE SPEED, THE AUTOMOBILE SUBSEQUENTLY "BOTTOMED OUT" LEADING TO SIGNIFICANT SPINE INJURY. AUTOMOBILE WAS UN-DRIVEABLE AFTER INCIDENT AND WAS TAKEN TO THE DEALERSHIP FOR REPAIRS VIA FLAT BED T… Look up ODI 11013828 at NHTSA ↗	731.8% ODI 11139973 · 15,000 mi CUE RADIO, CLIMATE, NAVIGATION, BLUETOOTH SYSTEM KEEPS FREEZING UP. NOW THE SCREEN HAS BEGUN TO SPIDER CRACK. THIS IS A VERY COMMON PROBLEM AMOUNT ALL CADILAC'S MODELS USING THE CUE SYSTEM. IT IS STRANGE THAT THEY HAVEN'T A RECALL AND FIX. Look up ODI 11139973 at NHTSA ↗	1041.7% ODI 11040698 · 400 mi PURCHASED MY 2017XT5 9/13/2017. WHILE DRIVING DOWN A MAIN STREET, I STOPPED FOR A LIGHT. WHEN THE LIGHT TURNED GREEN, THE CAR WOULD NOT MOVE. COULD NOT TURN IT OFF NOR COULD I TRY TO PUT IT IN ANOTHER GEAR. A KIND GENTLEMAN, WHO WAS BEHIND ME, GOT OUT OF HIS CAR AND ASKED IF I WAS OKAY. I TOLD HIM THE CAR WOULD NOT MOVE. HE TRIED. NO LUCK.. I GOT BEHIND THE WHEEL AGAIN AND TRIED TO SHUT IT OFF, AGAIN. EVENTUALLY, IT SHUT OFF. I PRESSED THE STARTED AGAIN AND IT REBOOTED. VERY SCARY... PRAYED THAT I WOULD MAKE IT HOME. NEXT AT, CALLE… Look up ODI 11040698 at NHTSA ↗	114.3% ODI 11324798 INFOTAINMENT CENTER MALFUNCTIONING. CLIMATE CONTROL, BACKUP CAMERA AND NEARLY EVERY CONVENIENCE AND SAFETY FEATURE DISABLED. CADILLAC HAS ATTEMPTED TO FIX 5 TIMES AND NOW SAYS THAT IT CAN NOT BE CORRECTED. CADILLAC ALSO ACKNOWLEDGES THAT THIS IS A KNOWN ISSUE. SCREEN PIXELATES AND/OR GOES BLACK WHEN THE VEHICLE IS IN MOTION. *TR Look up ODI 11324798 at NHTSA ↗	00.0% No examples available for this selection.
Unknown Or Other	1312.6% ODI 10990865 · 68,000 mi WHILE DRIVING ON EXPRESSWAY GOING APPROXIMATELY 70 MPH SUNROOF GLASS SUDDENLY EXPLODED OUT OF NOWHERE, GLASS SHATTERED AND SPREAD ALL THROUGHOUT MY CAR DROPPING ONTO MYSELF MY WIFE AND MY CHILDREN. THERE WAS A LOUD BOOM FROM THE GLASS SHATTERING WHICH WAS VERY STARTLING WHILE DRIVING. MAJOR CONCERN IS THAT THERE COULD HAVE BEEN AN ACCIDENT FROM LOSS OF CONTROL OF THE VEHICLE. THE WEATHER WAS CLOUDY AND TEMPERATURE WAS ABOUT 60 DEGREES. NO DEBRIS PRESENT, THERE WAS NO CAR IN FRONT OF ME OR TO THE SIDE OF ME. I WAS NOT GOING UNDER AN UNDERPASS. F… Look up ODI 10990865 at NHTSA ↗	918.0% ODI 10764257 · 1,000 mi THIS VEHICLE IS EQUIPPED WITH A "BLIND SPOT DETECTOR" SYSTEM. THIS SYSTEM FAILS "OCCASIONALLY". THIS CREATES A SAFETY ISSUE IF IT FAILS WHEN I AM TRYING TO CHANGE LANES. THIS HAS HAPPENED AT LEAST ONCE. THIS VEHICLE HAS BEEN IN FOR SERVICE OF THIS ISSUE 4 OR 5 TIMES WITHOUT ANY REPAIR. THE LAST TIME IT WAS IN, I WAS TOLD THERE ARE OTHER OWNERS THAT HAVE THIS PROBLEM AND "CADILLAC IS WORKING ON A FIX". THIS WAS MORE THAN 5 MONTHS AGO AND I HAVE HEARD NOTHING ABOUT A FIX. I WOULD LIKE THIS ISSUE ADDRESSED ON A HIGHER LEVEL. Look up ODI 10764257 at NHTSA ↗	321.4% ODI 10949767 · 12,000 mi WHILE DRIVING ON THE HIGHWAY, THE SUNROOF SUDDENLY EXPLODED AND SHATTERED SENDING GLASS OUT ONTO THE HIGHWAY IN TRAFFIC, AS WELL AS GLASS RAINING DOWN INSIDE THE VEHICLE Look up ODI 10949767 at NHTSA ↗	522.7% ODI 10886285 · 1,400 mi WHILE DRIVING ON HIGHWAY I-5 CAR STARTED JERKING AND DID NOT WANT TO ACCELERATE WHEN I PUT MY FOOT ON THE GAS. I PULLED OVER AND RESTARTED THE CAR IT WOULD NOT GO IN GEAR AND MOVED 2-3 MILES AN HOUR AT A TIME. TRIED PUTTING IT IN REVERSE AND WOULD NOT MOVE AT ALL. I WAS NOT FAR FROM DEALERSHIP SO ON THE HIGHWAY WITH FLASHING CAUTION LIGHTS MADE IT TO DEALERSHIP. THE CAR HAS BEEN WITH THE CERTIFIED GM DEALERSHIP FOR 6 WEEKS A 2016 CADILLAC XTS WITH 1400 MILES DEALERSHIP MECHANIC STATES CAR NEEDS A NEW TRANSMISSION. GM HAS YET TO MAKE A DECISIO… Look up ODI 10886285 at NHTSA ↗	833.3% ODI 10956412 ALAMO RENTAL CAR PUT MY WIFE AND SON AND ME IN A 2017 CADILLAC XTS AT DENVER INTERNATIONAL AIRPORT ON THURSDAY 2 FEBRUARY 2017. WHILE DRIVING TO BOULDER ON A 75-MPH HIGHWAY I HAD TO ADJUST THE DRIVER'S SEAT. ADJUSTING THE DRIVER'S SEAT MEANT ALSO HAVING TO ADJUST THE MIRRORS. I KNEW I COULD ADJUST THE MIRRORS BY FEELING FOR BUTTONS WITH MY LEFT HAND. UNFORTUNATELY, ONE OF THE BUTTON OPTIONS WAS DESIGNED TO COLLAPSE THE SIDE MIRRORS; THIS I DID NOT KNOW. IMAGINE MY SURPRISE WHEN, AT HIGHWAY SPEEDS, BOTH SIDE MIRRORS DISAPPEARED. I TRIED T… Look up ODI 10956412 at NHTSA ↗	342.9% ODI 11132240 · 8,000 mi FOR THE SECOND TIME, I CAN'T GET INTO OR START MY CAR AFTER IT'S SAT UNUSED FOR A FEW DAYS. THE FIRST TIME, CADILLAC TOLD ME HOW TO OPEN THE CAR. THEN, I ATTEMPTED UNSUCCESSFULLY TO JUMP START IT. THE DEALERSHIP REPLACED THE BATTERY. WHEN IT HAPPENED THE SECOND TIME, THE DEALERSHIP SAID THEY DIDN'T KNOW WHAT HAPPENED. Look up ODI 11132240 at NHTSA ↗	120.0% ODI 11254679 · 15,400 mi THE BACKUP CAMERA GUIDE LINES CAN BARELY BE SEEN AND IN ANY SUN LIGHT CANNOT BE SEEN AT ALL. AT NIGHT , ALL YOU CAN SEE IS WHAT LOOKS LIKE SNOW. CADILLAC SAYS IT IS A SOFTWARE PROBLEM AND THERE IS NO FIX. THIS IS A SAFETY ISSUE AND NEED TO BE ADDRESSED THERE ARE NUMEROUS COMPLAINTS ABOUT THIS AND CADILLAC REFUSES TO FIX IT Look up ODI 11254679 at NHTSA ↗
Suspension	2423.3% ODI 10722968 2013 CADILLAC XTS. CONSUMER WRITES IN REGARDS TO VEHICLE REAR SUSPENSION PROBLEMS. SMD THE CONSUMER STATED FOR THE THIRD TIME, THE REAR SUSPENSION HAD BOTTOM OUT. THE LAST TIME THE SUSPENSION FAILED, THE COMPRESSOR WAS REPLACED. JB Look up ODI 10722968 at NHTSA ↗	1122.0% ODI 11155444 · 37,500 mi TAKATA INFLATTORS: HAD BEEN HAVING DIFFICULTY WITH THE STEERING IN MY CADILLAC 2014 CADILLAC XTS VSPORT FOR SOMETIME BACK IN 2017. IT WOULD BECOME HARD TO STEER AT TIMES WHEN NEGOTIATING TURNS ESPECIALLY OR WHEN BACKING UP AND TURNING. HAD REPORTED TO JOE BULLARD CADILLAC SERVICE DEPARTMENT ON SEVERAL OCCASIONS AND THEY INSPECTED THE VEHICLE BY PUTTING IT ON THE COMPUTER TO SEE IF AND THING SHOWED UP WHICH NOTHING DID ON THE MANY MANY OCCASIONS WHICH I TOOK THE VEHICLE INTO THE FOR THIS CONCERN. THEN ON NOVEMBER 22ND, 2017; I WAS TRAVELING ON … Look up ODI 11155444 at NHTSA ↗	17.1% ODI 11013828 · 45,842 mi A FAILURE OF THE SELF-LEVELING REAR AIR SPRING COMPRESSOR OCCURRED WHILE DRIVING THROUGH PARKING LOT. "SERVICE REAR LEVELING SYSTEM" WARNING WAS NOT ACTIVATED / DISPLAYED AS PUBLISHED IN VEHICLE OWNERS MANUAL NOR DID ANY AUDIBLE ALERT SOUND, NOTIFYING DRIVER OF ANY IMPENDING PROBLEM. AS THE REAR END OF THE VEHICLE PROCEEDED TO PASS OVER A SPEED BUMP AT IDLE SPEED, THE AUTOMOBILE SUBSEQUENTLY "BOTTOMED OUT" LEADING TO SIGNIFICANT SPINE INJURY. AUTOMOBILE WAS UN-DRIVEABLE AFTER INCIDENT AND WAS TAKEN TO THE DEALERSHIP FOR REPAIRS VIA FLAT BED T… Look up ODI 11013828 at NHTSA ↗	14.5% ODI 11637014 Stabilitrak light comes on that also causes the engine light to come on. The vehicle self-accelerate while in park and did again when in drive. Can not tell you how fast the Rpm accelerated due to panic that the vehicle was self-accelerating but it didn’t last long. Really quick and it went back to normal idling. Vehicle is scheduled for inspection today 1/20/25 at Classic Cadillac Atlanta. No warnings were given, lights(stabiltrak) just came on. Also the suspension rides very low. It feels like there are no shocks either front or rear. Look up ODI 11637014 at NHTSA ↗	312.5% ODI 11287412 · 52,000 mi 2017 XTS, REAR SUSPENSION AIR BAGS FAIL WHILE DRIVING, STOPED AND EVEN PARKED. WHILE DRIVING AT HIGHWAY SPEEDS OR JUST PARKED REAR END WILL DROP UNEXPECTEDLY. THE REAR END WILL START TO BOUNCE WITH JUST THE SLIGHTEST UNEVEN ROAD. THIS CAUSE THE DRIVER TO HAVE TO FIGHT TO STAY IN CONTROL OF CAR AND SLOW DOWN VERY FAST. WITH TRAFFIC BEHIND IT CAN CAUSE SOMEONE TO HIT YOU FROM REAR. CAR HAS BEEN TO DEALER SEVERAL TIMES AND CADILLAC SAY EVERYTHING IS NORMAL. HOWEVER AFTER LEAVING DEALER IT CONTINUES TO HAPPEN. CADILLAC HAS KNOW ABOUT THIS FOR MANY … Look up ODI 11287412 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Engine	1211.7% ODI 10619306 · 2,000 mi WHILE TRAVELING IN PARKING LOT, ANOTHER CAR PULLED OUT IN FRONT OF ME. AS I TRIED TO BRAKE TO AVOID A COLLISION, I NOTICED IT WAS TAKING AN INORDINATE AMOUNT OF BRAKE PRESSURE TO SLOW DOWN VEHICLE. LOOKED AT TACHOMETER AND RPM'S WERE OVER 4000 IN DRIVE AND NOT LOSING SPEED. APPLIED BRAKE PRESSURE WITH BOTH FEET ATTEMPTING TO SLOW VEHICLE DOWN. HAD TO SLAM VEHICLE IN NEUTRAL AND TAP ON ACCELERATOR PEDAL NUMEROUS TIMES TO RETURN ENGINE TO IDLE RPM'S. TOOK VEHICLE TO CADILLAC DEALER WHO ADVISED COMPUTER SAID NOTHING OCCURRED. THIS SAFETY DEF… Look up ODI 10619306 at NHTSA ↗	24.0% ODI 10616272 · 700 mi AT 5:15AM, 5/29/14, MY XTS WHILE PARKED IN MY RESIDENCE DRIVEWAY SPONTANEOUSLY CAUGHT FIRE. THE FIRE EMANATED FROM THE ENGINE COMPARTMENT AND DESTROYED THE ENTIRE FRONT 1/2 OF THE VEHICLE. NORTH FARMINGDALE FD RESPONDED AND EXTINGUISHED THE FIRE. NO INJURIES WERE CAUSED. THE NASSAU COUNTY PD AND NASSAU FIRE MARSHALLS OFFICE ALSO RESPONDED AND AFTER A VISUAL AND PHOTO EXAMINATION DETERMINED THAT THE FIRE STARTED IN THE AREA OF THE BRAKE BOOSTER PUMP. CADILLAC HAD ISSUED A RECALL FOR THIS VEHICLE TYPE ON 4/12/14 WITH THE WARNING THAT A DEFE… Look up ODI 10616272 at NHTSA ↗	00.0% No examples available for this selection.	14.5% ODI 11454415 When turning to the right the vehicle sometimes will completely shut off in the turn. This is an intermittent issue, but when it happens it shocks you. When the vehicle does this it drives you into on coming traffic. You have to stop the vehicle, put it in park to restart, once this is done you have to go through a reset mode shown on dash. Look up ODI 11454415 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	120.0% ODI 11665993 currently experiencing transmission shuddering , likely due to a torque converter issue. This was confirmed by an experienced mechanic at the dealership of Cadillac. After doing deep research I’ve learned is documented in Technical Service Bulletins such as TSB 18-NA-355 and 19-NA-121. The shuddering has caused the vehicle to slow down or speed up when at cruising speeds. There were no warning lights nor messages, but I've started to experience the issue/symptoms for about a month now. Which came out of nowhere. Recently, I replaced the transm… Look up ODI 11665993 at NHTSA ↗
Service Brakes	65.8% ODI 10585744 · 7,000 mi TL* THE CONTACT OWNS A 2013 CADILLAC XTS. THE CONTACT STATED THAT THE BRAKES WOULD EXHIBIT A LOUD, SQUEAKING NOISE SPORADICALLY WHEN APPLIED. THE CONTACT HAD ALSO EXPERIENCED HESITATION WHEN ATTEMPTING TO ACCELERATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V116000 (SERVICE BRAKES, HYDRAULIC) AND HAD EXPERIENCED THE BRAKES CONTINUOUSLY EXHIBITING A LOUD NOISE PRIOR TO THE RECALL NOTICE BEING RECEIVED. THE CONTACT WAS SCHEDULED TO HAVE THE VEHICLE INSPECTED, DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER FOR THE RECALL RE… Look up ODI 10585744 at NHTSA ↗	48.0% ODI 10627565 · 12,000 mi SHORT VERSION: WHILE DRIVING APPROX. 55MPH, REAR BRAKES LOCKED UP. WE PULLED OVER INTO A PARKING LOT AND THE BRAKES WERE SMOKING AND A SMALL FIRE APPEARED ON EACH REAR BRAKE. A PERSON WHO SAW US PULL INTO THE PARKING LOT RAN OVER AND PUT OUT THE FIRE ON EACH BRAKE. LONG VERSION: APPROX. 2-WEEKS PRIOR TO THE ABOVE INCIDENT, THE BRAKE WARNING LIGHT APPEARED ON THE DASH BOARD. I IMMEDIATELY PULLED OVER AND CALLED THE DEALERSHIP AND MADE AN APPOINTMENT. WHEN I RESTARTED THE CAR, THE LIGHT WAS NO LONGER ILLUMINATED. AFTER THE APPOINTMENT, … Look up ODI 10627565 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	14.2% ODI 11537429 Numerous problems for a year have been: engine dies while driving, car totally dead with new battery, display partially black randomly or totally black along with radio display black, park assist is turned off. Headlights turn off and on by themselves; The latest is driving up a hill @ 25 mph, the steering wheel jerked hard to the right at 2 different times. Had I not had a solid grip on the wheel, it would have taken down a 500 foot drop and we wouldn't be here today. This last episode is the first time their OBD was able to read anything. It … Look up ODI 11537429 at NHTSA ↗	114.3% ODI 11221251 TL* THE CONTACT RENTED A 2018 CADILLAC XTS FROM ENTERPRISE CAR RENTAL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO THE REAR OF THE VEHICLE AHEAD. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO ENTERPRISE CAR RENTAL. THE CONTACT WAS UNAWARE AS TO WHETHER OR NOT THE VEHICLE WAS EVER DIAGNOSED. THE CONTACT WAS INFORMED BY A THIRD PARTY THAT HANDLES LIABILITY FOR ENTERPRISE CAR RENTAL STATED THAT TH… Look up ODI 11221251 at NHTSA ↗	120.0% ODI 11386070 · 20,000 mi BRAKES FAILED TO COMPLETELY STOP THE VEHICLE ONCE WHEN BACKING OUT OF A PARKING SPOT AND AGAIN WHEN PULLING INTO A PARKING SPOT Look up ODI 11386070 at NHTSA ↗
Exterior Lighting	98.7% ODI 10573402 · 9,000 mi TL* THE CONTACT OWNS 2013 CADILLAC XTS. THE CONTACT STATED THAT THE LOW BEAMS FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS FOUND THAT THE BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT ALSO STATED THAT THE SUN ROOF SUDDENLY EXPLODED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. Look up ODI 10573402 at NHTSA ↗	00.0% No examples available for this selection.	214.3% ODI 11197053 · 30,000 mi SERVICE SIDE DETECTION SYSTEM ALERT IN DIC. WHILE DRIVING IN CITY, MULTIPLE ALERTS IN DASH BOARD AND INTERMITTENT BLACK OUT OF ALL GAGES AND INDICTORS TOTALLY UNPREDICTABLE, UNRELIABLE AND UNSAFE. Look up ODI 11197053 at NHTSA ↗	00.0% No examples available for this selection.	14.2% ODI 11428831 $70k for a vehicle and the screen spidered. Cadillac says not under recall. Not usable. Look up ODI 11428831 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Steering	32.9% ODI 10650176 S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE COPY OF A LETTER TO THE GENERAL MOTORS COMPANY, PROBLEM WITH HIS XTS 2013 CADILLAC. SMD THE CONSUMER STATED THE REAR HEATED SEATS TURNED ON BY THEMSELVES. ALSO, THE STEERING WOULD MAKE A KNOCKING SOUND, WHILE PARALLEL PARKING OR MAKING A SHARP TURN. THE DEALER CHANGED THE STEERING MECHANISM. HOWEVER, THE NOISE WAS STILL PRESENT. JB THE DEALER INFORMED THE CONSUMER, THE NOISE WAS NORMAL. UPDATED 12/01/14. *JB Look up ODI 10650176 at NHTSA ↗	48.0% ODI 10845998 · 19,500 mi TL* THE CONTACT OWNS A 2014 CADILLAC XTS. WHILE DRIVING AT APPROXIMATELY 10 MPH IN SNOWY CONDITIONS, THE STEERING WHEEL SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE IGNITION WAS TURNED OFF AND ON AND THE STEERING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V409000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 19,500. Look up ODI 10845998 at NHTSA ↗	17.1% ODI 11206616 · 80,500 mi DRIVING THROUGH THE HILLS AND CURVES OF ARKANSAS I LOST POWER STEERING. I HAD TROUBLE FINDING A SAFE PLACE TO PULL OFF AND CONTROLLING THE VEHICLE. Look up ODI 11206616 at NHTSA ↗	14.5% ODI 11637014 Stabilitrak light comes on that also causes the engine light to come on. The vehicle self-accelerate while in park and did again when in drive. Can not tell you how fast the Rpm accelerated due to panic that the vehicle was self-accelerating but it didn’t last long. Really quick and it went back to normal idling. Vehicle is scheduled for inspection today 1/20/25 at Classic Cadillac Atlanta. No warnings were given, lights(stabiltrak) just came on. Also the suspension rides very low. It feels like there are no shocks either front or rear. Look up ODI 11637014 at NHTSA ↗	28.3% ODI 11241125 · 55,000 mi ON 4 SEPARATE OCCASIONS OVER THE LAST FEW MONTHS THE POWER STEERING HAS QUIT WORKING WHILE DRIVING. HAS HAPPENED WHILE TURNING AND WHILE DRIVING STRAIGHT. HAS HAPPENED WHILE ACCELERATING AND WHILE DRIVING CONSTANT SPEED. AFTER STOPPING, TURNING ENGINE OFF AND THEN RESTARTING THE PROBLEM GOES AWAY. I DO GET A MESSAGE THAT POWER STEERING IS OUT ON THE DASH BUT IT IS VERY EVIDENT WHEN IT GOES OUT. INTERNET SEARCH SAYS THIS IS A PROBLEM ON OTHER MODELS AND RECALL ISSUED. DEALER SAYS NO SUCH RECALL ON MY VEHICLE. Look up ODI 11241125 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Air Bags	32.9% ODI 10497591 · 35 mi PASSENGER SIDE AIRBAG WILL NOT ACTIVATE. SHE WEIGHS 115 LBS, IS 5'1". SHE SITS ON 3 INCH MEMORY FOAM CUSHION FOR BACK FOR EIGHT YEARS, NO STRUCTURE, ONLY FOAM. IN EIGHT YEARS SHE HAS USED CUSHION, WE HAVE OWNED 5 CARS AND HAVE RENTED OVER 40 CARS AND SHE HAS NEVER HAD A PROBLEM WITH THE PASSENGER AIRBAG ACTIVATION. CADILLAC SAYS THE SYSTEM IS OK. I ASKED TO TRY ON ANOTHER XTS AND IT STILL DID NOT ACTIVATE. THIS IS A DESIGN PROBLEM. I UNDERSTAND THAT SOME CUSHIONS MIGHT INTERFERE WITH THE AIRBAG SYSTEM, BUT THIS THIN CUSHION DOES NOT. I SHOULD S… Look up ODI 10497591 at NHTSA ↗	36.0% ODI 10876763 · 54,000 mi "TAKATA RECALL" I ENTERED THE CAR TO GO TO CHURCH ON SUNDAY, JUNE 26, 2016, SUDDENLY THERE WAS THIS BOUNCING, I STOPPED TO SEE WHAT WAS GOING ON AND THE REAR END OF THE CAR APPEARED VERY LOW TO THE GROUND. I HAD JUST DRIVEN OUT OF MY DRIVEWAY. THE CHURCH IS ABOUT TWO-HUNDRED FEET FROM MU HOUSE. THE DEALERSHIP IS SAYING BECAUSE THERE IS MORE THAN FIFTY-THOUSAND MILES, I AM RESPONSIBLE, HOWEVER, THERE HAS BEEN NO PHYSICAL DAMAGE DONE TO THE CAR BY ME OR ANYONE ELSE. THIS IS A MANUFACTURESR ERROR. I NEED THIS ISSUE TO BE ADDRESSED IMMEDIATE… Look up ODI 10876763 at NHTSA ↗	17.1% ODI 10936664 · 7,393 mi TL* THE CONTACT OWNS A 2015 CADILLAC XTS. AFTER THE VEHICLE WAS PURCHASED, THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER ON THREE SEPARATE OCCASIONS; HOWEVER, THE AIR BAG INDICATOR CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 7,393. Look up ODI 10936664 at NHTSA ↗	14.5% ODI 11560055 · 44,000 mi The contact owns a 2016 Cadillac XTS. The contact stated that the ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who stated that the seat belt was the cause of the air bag warning light being illuminated. The vehicle was taken to another independent mechanic, who stated that the system needed to be reset. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 44,000. Look up ODI 11560055 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	120.0% ODI 11620684 The passenger present module in seat isn’t working with air bag. Per Cadillac passenger seat module is inside the seat and needs replaced. Look up ODI 11620684 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	33,750–86,000 mi	68,000 mi	31	ODI 10466540 · 1 mi THE NEW CADILLAC TOUCH-SCREEN INTERFACE IS A HORRIBLE SAFETY ISSUE. WHY DOES NO ONE AT CADILLAC REMEMBER HOW IMPORTANT ERGONOMICS ARE FOR SAFETY, AND HOW ALMOST EVERYTHING IN THE CAR MUST BE OPERABLE BY FEEL, ALLOWING THE DRIVER TO KEEP HIS EYES ON THE ROAD? TOUCH-SCREEN OFFERS NO TACTILE FEEDBACK. IT DEMANDS THAT THE DRIVER TAKE HIS EYES OFF THE ROAD. ADVERTISING CAMPAIGNS ABOUT HOW BAD TEXTING-WHILE-DRIVING IS ARE NOW COMMON. AND NOW A CAR COMPANY, CADILLAC, NO LESS, COMES OUT WITH AN INTERFACE THAT REQUIRES THE CAR BE OPERATED BY "T… Look up ODI 10466540 at NHTSA ↗ ODI 10615833 · 18,000 mi IN LIGHT OF THE RECENT GM'S RECALL FOR FAULTY IGNITION SWITCHES, THESE CAR HAVE A PROBLEM TOO! IT IS WAY TO EASY TO ACCIDENTALLY SHUT THE CAR OFF BY TOUCHING THE STOP START BUTTON ON THE DASH. WE DID THIS AT A STOP LIGHT AND HAD TO PUT THE CAR IN PARK AND STEP ON THE BRAKE TO RESTART IT. I LATER TESTED WHAT WOULD HAPPEN WHILE THE CAR WAS MOVING AT 35 MPH IF THE STOP/START BUTTON WAS HIT. THE CAR SHUT OFF AND THERE WERE NO POWER BRAKES OR POWER STEERING. I IMAGINE THE AIR BAGS WOULDN'T WORK EITHER. TO RESTART THE CAR, IT NEEDS TO BE IN PARK OR N… Look up ODI 10615833 at NHTSA ↗ ODI 10678521 · 11,223 mi THE DASH WENT TOTAL BLANK FOR ABOUT 15 MIN. *TR Look up ODI 10678521 at NHTSA ↗
Suspension	42,775–78,250 mi	66,350 mi	18	ODI 10822487 · 20,774 mi REAR COMPRESSOR FOR AIR SUSPENSION FAILS AND LOWERS CAR TO AN UNSAFE CONDITION. COMPRESSOR FAILED WHILE CAR WAS IN MOTION CAUSING ERRATIC HANDLING BEHAVIOR. Look up ODI 10822487 at NHTSA ↗ ODI 10905186 · 33,500 mi REAR SUSPENSION FAILED DRIVING DOWN HIGHWAY AT APPROX 60 MPH. REAR END OF VEHICLE WAS LOWERED TO THE POINT WHERE THE TIRE WAS RUBBING ON UNDERCARRIAGE. CAR WAS VERY UNSTABLE AND BOUNCING UP AND DOWN VIOLENTLY. MESSAGE ON DASHBOARD STATED "SERVICE LEVELING SYSTEM". COULD NOT TOW THE CAR REAR WAS TOO LOW TO THE GROUND. Look up ODI 10905186 at NHTSA ↗ ODI 10906196 · 73,000 mi I WAS DRIVING ON A CITY STREET GOING 40 MPH AND THE REAR SUSPENSION DROPPED WITHOUT WARNING RESULTING IN LOSS OF CONTROL OF THE VEHICLE AND ALMOST CAUSING AN ACCIDENT. Look up ODI 10906196 at NHTSA ↗
Unknown Or Other	68,000–76,580 mi	74,358 mi	5	ODI 10990865 · 68,000 mi WHILE DRIVING ON EXPRESSWAY GOING APPROXIMATELY 70 MPH SUNROOF GLASS SUDDENLY EXPLODED OUT OF NOWHERE, GLASS SHATTERED AND SPREAD ALL THROUGHOUT MY CAR DROPPING ONTO MYSELF MY WIFE AND MY CHILDREN. THERE WAS A LOUD BOOM FROM THE GLASS SHATTERING WHICH WAS VERY STARTLING WHILE DRIVING. MAJOR CONCERN IS THAT THERE COULD HAVE BEEN AN ACCIDENT FROM LOSS OF CONTROL OF THE VEHICLE. THE WEATHER WAS CLOUDY AND TEMPERATURE WAS ABOUT 60 DEGREES. NO DEBRIS PRESENT, THERE WAS NO CAR IN FRONT OF ME OR TO THE SIDE OF ME. I WAS NOT GOING UNDER AN UNDERPASS. F… Look up ODI 10990865 at NHTSA ↗ ODI 11019454 · 57,500 mi MY WIFE AND I WERE TRAVELING AT INTERSTATE SPEED -( 70 MPH) ABOUT 4 PM WHEN A LOUD EXPLOSION OCCURRED IN THE REAR PART OF THE CAR. IT CAUSED THE CAR TO SWERVE AND DROP ABOUT 6 INCHES. I ALMOST HITTING AN 18 WHEELER AND THERE WAS ANOTHER 18 WHEELER BEHIND ME. OTHER CARS AROUND ME STARTED TO BLOW THEIR HORNS IN ALARM. I CAREFULLY SLOWED THE CAR WHILE, PUTTING ON THE EMERGENCY FLASHERS, AND MOVED TO THE RIGHT LANE ATTEMPTING TO FIND AN EMERGENCY PARKING PLACE. I FELT I NEEDED TO ASSESS THE DAMAGES. THERE WAS NO PLACE TO STOP! I WAS FORCED TO… Look up ODI 11019454 at NHTSA ↗ ODI 11058513 · 76,580 mi I PURCHASED THIS VEHICLE OCTOBER 20TH 2017 AND WITHIN 2 WEEKS THE SERVICE DRIVER ASSISTANCE SYSTEM LIGHT CAME ON. TOOK IT TO DEALER WAS TOLD WAS OLD CODE AND ERASED A FEW DAYS LATER SAME MESSAGE CAME ON WAS TOLD DASH WAS CLEARED AND GM CASE FILED. A FEW DAYS LATER LIGHT CAME ON FOR 3RD TIME. DEALER TOYED US AROUND ABOUT FIXING IT BUT FINALLY SUPPOSEDLY DID WITH NEW SENSORS IN SEAT. SINCE THEN I HAVE BEEN HAVING MAJOR ELECTRICAL ISSUES WITH MY ABS SYSTEM AND KEY FOB. KEY FOB BECOMES UNRESPONSIVE AND ABS LIGHT COMES ON AND OFF. TOOK CAR TO DEALER… Look up ODI 11058513 at NHTSA ↗
Engine	23,000–72,435 mi	32,000 mi	9	ODI 10619306 · 2,000 mi WHILE TRAVELING IN PARKING LOT, ANOTHER CAR PULLED OUT IN FRONT OF ME. AS I TRIED TO BRAKE TO AVOID A COLLISION, I NOTICED IT WAS TAKING AN INORDINATE AMOUNT OF BRAKE PRESSURE TO SLOW DOWN VEHICLE. LOOKED AT TACHOMETER AND RPM'S WERE OVER 4000 IN DRIVE AND NOT LOSING SPEED. APPLIED BRAKE PRESSURE WITH BOTH FEET ATTEMPTING TO SLOW VEHICLE DOWN. HAD TO SLAM VEHICLE IN NEUTRAL AND TAP ON ACCELERATOR PEDAL NUMEROUS TIMES TO RETURN ENGINE TO IDLE RPM'S. TOOK VEHICLE TO CADILLAC DEALER WHO ADVISED COMPUTER SAID NOTHING OCCURRED. THIS SAFETY DEF… Look up ODI 10619306 at NHTSA ↗ ODI 10811247 · 23,000 mi MY 2013 XTS WITH 23,000 MILES JUST STOPPED. IN THE MIDDLE OF THE ROAD BECAUSE SOME VENT SCREEN HAD A TEAR IN IT. THE AIR BLEW ON THE ENGINE JUST SHUT OFF IN THE MIDDLE OF A 3 LANE ROAD. EVERYONE PLEASE BE CAUTIOUS THERE WAS NO WARNING IT JUST SHUTTLE DOWN. Look up ODI 10811247 at NHTSA ↗ ODI 10859768 · 22,000 mi TL* THE CONTACT OWNS A 2013 CADILLAC XTS. WHILE COMING TO A STOP AT 20 MPH, THE VEHICLE SPUTTERED WITHOUT WARNING AND STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY CABLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. A FEW TIMES, THE VEHICLE HAD TO BE TOWED TO THE DEALER AND WOULD LOCK THE CONTACT IN AND OUT OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. Look up ODI 10859768 at NHTSA ↗
Exterior Lighting	18,725–74,435 mi	51,500 mi	6	ODI 10573402 · 9,000 mi TL* THE CONTACT OWNS 2013 CADILLAC XTS. THE CONTACT STATED THAT THE LOW BEAMS FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS FOUND THAT THE BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT ALSO STATED THAT THE SUN ROOF SUDDENLY EXPLODED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. Look up ODI 10573402 at NHTSA ↗ ODI 10621827 · 13,300 mi WHEN APPLYING THE BRAKES, THE BRAKE LIGHTS DO NOT COME ON. I WAS TOLD BY MANY PEOPLE THAT THE BRAKE LIGHTS DOES NOT WORK. *TR Look up ODI 10621827 at NHTSA ↗ ODI 10693640 · 35,000 mi RIGHT TURN SIGNAL FAILURE.. ALL OF MY RIGHT TURN SIGNAL MARKS GO OUT. FRONT, MIRROR, AND REAR. THE DEALER WHERE I TOOK THE MY VEHICLE TO SAID THAT THEY COULD NOT GET IT TO REPRODUCE THE PROBLEM. I WAS TOLD THAT IN THEIR DIAGNOSTIC THAT IT WAS SHOWING THE FRONT TURN SIGNAL FAILURE AND I HAD A PICTURE OF THE REAR TURN SIGNAL FAILURE. THEY TOLD ME I NEEDED TO VIDEO TAPE IT WHEN IT HAPPENS. WHILE I'M DRIVING??? I CONTACTED GM AND OPENED A CASE ON IT WHICH GOT THE DEALER TO TAKE IT IN. I GOT THE VEHICLE BACK AND IT STILL DID THE SAME THING. I CALLE… Look up ODI 10693640 at NHTSA ↗
Service Brakes	13,300–68,000 mi	63,000 mi	5	ODI 10585744 · 7,000 mi TL* THE CONTACT OWNS A 2013 CADILLAC XTS. THE CONTACT STATED THAT THE BRAKES WOULD EXHIBIT A LOUD, SQUEAKING NOISE SPORADICALLY WHEN APPLIED. THE CONTACT HAD ALSO EXPERIENCED HESITATION WHEN ATTEMPTING TO ACCELERATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V116000 (SERVICE BRAKES, HYDRAULIC) AND HAD EXPERIENCED THE BRAKES CONTINUOUSLY EXHIBITING A LOUD NOISE PRIOR TO THE RECALL NOTICE BEING RECEIVED. THE CONTACT WAS SCHEDULED TO HAVE THE VEHICLE INSPECTED, DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER FOR THE RECALL RE… Look up ODI 10585744 at NHTSA ↗ ODI 10621827 · 13,300 mi WHEN APPLYING THE BRAKES, THE BRAKE LIGHTS DO NOT COME ON. I WAS TOLD BY MANY PEOPLE THAT THE BRAKE LIGHTS DOES NOT WORK. *TR Look up ODI 10621827 at NHTSA ↗ ODI 10994445 · 68,000 mi INTERMITTENTLY MY ELECTRONIC PANEL WILL SHUT DOWN AND NO ELECTRONIC FUNCTIONS WILL OPERATE. TYPICALLY THEY WILL RETURN POWER IN ABOUT AN HOUR OR LESS. THERE HAS BEEN A TIME IN THE LAST 15 DAYS THAT THE POWER DID NOT RETURN AND I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. TURNS OUT THAT RESULTED IN A FUSE REPLACEMENT FOR $125. THE EMERGENCY FLASHERS WILL RANDOMLY COME ON AND THE DEALER WOULD NOT COVER IT UNTIL I CALLED GM HEADQUARTERS AND THEY GOT THE DEALER TO COVER IT UNDER A NOTICE ISSUED FOR THE VEHICLES OF MY TYPE BUT NOT MY VIN NUMBE… Look up ODI 10994445 at NHTSA ↗
Vehicle Speed Control	Too few reports for a range	57,868 mi	3 (sparse)	ODI 10619306 · 2,000 mi WHILE TRAVELING IN PARKING LOT, ANOTHER CAR PULLED OUT IN FRONT OF ME. AS I TRIED TO BRAKE TO AVOID A COLLISION, I NOTICED IT WAS TAKING AN INORDINATE AMOUNT OF BRAKE PRESSURE TO SLOW DOWN VEHICLE. LOOKED AT TACHOMETER AND RPM'S WERE OVER 4000 IN DRIVE AND NOT LOSING SPEED. APPLIED BRAKE PRESSURE WITH BOTH FEET ATTEMPTING TO SLOW VEHICLE DOWN. HAD TO SLAM VEHICLE IN NEUTRAL AND TAP ON ACCELERATOR PEDAL NUMEROUS TIMES TO RETURN ENGINE TO IDLE RPM'S. TOOK VEHICLE TO CADILLAC DEALER WHO ADVISED COMPUTER SAID NOTHING OCCURRED. THIS SAFETY DEF… Look up ODI 10619306 at NHTSA ↗ ODI 11067283 · 106,000 mi I PURCHASED THIS CAR USED IN 2/2017, GREAT CAR, UNTIL IT STARTS ACTING UP, IT DOESN'T MATTER WHAT SPEED OR DISTANCE YOU ARE GOING, ALL THE LIGHTS START FLASHING AND LOSES SPEED TILL IT COMPLETELY STOPS AND WILL NOT TURN BACK ON. YOU UNPLUG THE BATTERY AND TAKE ALL THE FUSES OUT, PLUG BATTERY BACK IN AND INSERT ALL FUSES AND IT WILL RESTART. IT WILL LEAVE YOU STRANDED ANYWHERE, AFTER A WEEK OF PURCHASE, TOOK IT BACK TO DEALERSHIP, THEY SUPPOSEDLY WORKED ON IT, ONLY HAD 30 DAYS OF WARRANTY, A FEW MONTHS LATER STARTED AGAIN AND WILL RANDOMLY DO I… Look up ODI 11067283 at NHTSA ↗ ODI 11550621 · 57,868 mi Message”stalbility track needs service” while driving, speedometer and rpm hands become unstable with lights for traction coming on. Then car shuts down with no acceleration. Have brought to GM service several times and they can’t find the problem. Look up ODI 11550621 at NHTSA ↗
Wheels	Too few reports for a range	36,500 mi	4 (sparse)	ODI 10705442 · 36,000 mi THE EXPERIENCE WITH ARMEN WAS, WITHOUT A DOUBT, THE WORST CAR EXPERIENCE IN MY 40+ YEARS OF DRIVING. FIRST OFF, MY 2013 XTS PLATINUM HAS BEEN A PROBLEM SINCE I BOUGHT IT. AFTER DRIVING ABOUT A YEAR I HAD A SEVERE SHIMMY AND VIBRATION IN THE WHEELS THAT SCARED THE HELL OUT OF ME. TOOK IT IN AND WAS TOLD ALL 4 WHEELS WERE DAMAGED AND NEEDED TO BE REPLACED, TED ROBINSON WENT TO BAT FOR ME AND GOT THEM REPLACED ($3400) BY CADILLAC. FLASH FORWARD ANOTHER YEAR, SEVERE SHIMMY SAME ISSUE-4 MORE BAD WHEELS. I WAS TOLD THAT POTHOLES WERE BAD THIS YEA… Look up ODI 10705442 at NHTSA ↗ ODI 10734072 · 50,000 mi RIMS ARE POOR DESIGN . ALL RIMS ARE BENT WITH NORMAL DRIVINGS Look up ODI 10734072 at NHTSA ↗ ODI 10788936 · 24,000 mi TOOK MY CAR IN FOR AN ALIGNMENT AND NEW TIRES (TIRES WERE SMOOTH ON THE OUTSIDE AFTER 24K MILES), AND WAS TOLD THE SERVICE COULD NOT BE PERFORMED AS ALL 4 RIMS WERE SEVERLY OUT OF ROUND. MY OPTION WAS TO REPLACE ALL FOUR RIMS, ABOUT $2300, OR HAVE AN AFTER MARKET COMPANY COME TO THE DEALERSHIP AND REPAIR ON SITE FOR $600. Look up ODI 10788936 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	0	None	No examples available for this selection.
2024-11	1	None	ODI 11623432 · 118,000 mi The contact owns a 2013 Cadillac XTS. The contact stated while driving 25 MPH and attempting to stop, the brake pedal was depressed; however, the vehicle failed to respond as needed with the brake pedal going down to the floorboard. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake booster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 118,000. Look up ODI 11623432 at NHTSA ↗
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	2	None	ODI 11642498 I have replaced my low beam 4 times and it’s still showing the light is out and it is. My cruise control disengaged when I’m driving above 65 with the cruise set and there’s no cars in front of me. Look up ODI 11642498 at NHTSA ↗ ODI 11645576 As I’m driving with cruise set my brake lamps intermittently flashing without breaking and the cruise control potentially disengage. A software glitch in the body controls module. Plus, my passenger light says the dim light it out when it’s not. I’v had a mechanic replace the light multiple times and he says it something in the wiring. Look up ODI 11645576 at NHTSA ↗
2025-03	0	None	No examples available for this selection.
2025-04	1	None	ODI 11656856 My VIN is not associated with the recall, identified as NHTSA ID 12V525. It affected 12,626 2013 Cadillac XTS vehicles manufactured between October 12, 2011, and August 30, 2012. However, the rear seat headrests in this 2013 Cadillac XTS will not stay in the upright position. SAFETY CONCERN: This could lead to the headrest collapsing during a crash, potentially increasing the risk of injury to rear seat occupant I called my local dealer Red Nolan Cadillac and they informed me that since the VIN is not associated with the recall, they cannot … Look up ODI 11656856 at NHTSA ↗
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	1	None	ODI 11703855 Automatic Headlamp Leveling System malfunction causing safety issues with nighttime driving. Look up ODI 11703855 at NHTSA ↗
2026-01	0	None	No examples available for this selection.
2026-02	1	None	ODI 11716757 · 200,000 mi The contact owns a 2013 Cadillac XTS. The contact stated that while driving at an undisclosed speed, the rear suspension was bouncing, and the vehicle became difficult to maneuver. The message to "Check Leveling System" was displayed on the instrument panel. The contact researched and became aware of a recall; however, the VIN was not under recall. The vehicle was taken to the residence and the vehicle was self-diagnosed and it was determined that the stabilizer bar had detached. The vehicle was not repaired. The manufacturer was notified of th… Look up ODI 11716757 at NHTSA ↗
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	1	None	ODI 11735040 · 156,000 mi The contact owns a 2013 Cadillac XTS. The contact stated that several codes will intermittently illuminate on the vehicle, such as code 813, which refers to a transmission communication failure; a malfunction with the Instrument or Cluster (IPC); and code 62, which refers to the Body Control Module (recalls 13 and 158). The Power Steering, Drive Carefully, and Suspension warning lights would illuminate. The instrument panel would suddenly black out, or certain monitoring systems, such as the speedometer, would fail. All failures would occur in… Look up ODI 11735040 at NHTSA ↗
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2018: 5 complaints · 2019: 2 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2018	1	4	5
2019	1	2	2

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2018	7	0	0
2019	5	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Suspension	Unknown Or Other	Engine	Exterior Lighting	Service Brakes	Vehicle Speed Control	Wheels
Electrical System	—	2 ODI 11218198 · 80,000 mi 6 MONTHS AFTER I PURCHASED THIS VEHICLE THE CUE SYSTEM COMPLETELY STOP FUNCTIONING SO I HAD THAT REPLACED AT LEE CHEVROLET COSTING AROUND $1000. NOW THE REAR SHOCKS ARE STUCK IN THE UPWARD POSITION CAUSING A RIDE SIMILAR TO A GOCART. THIS IS GOING TO BE MY LAST REPAIR ON THIS VEHICLE THEN IT WILL BE NO MORE CADILLAC'S FOR ME. THIS VEHICLE ONLY HAS ABOUT 80,000 MILES ON IT SO I FEEL GM SHOULD HAVE A RECALL ON THESE CARS IM SURE THEY KNOW ABOUT ALL OF THESE ISSUES WITH A CAR COSTING $50,000 PLUS WHEN IT WAS NEW. Look up ODI 11218198 at NHTSA ↗ ODI 11387748 I PURCHASED THIS CAR IN DECEMBER, 2019. THE FIRST PROBLEM IS THAT THEY HAD TO CHANGED THE RADIO. THE SECOND PROBLEM WITH THE CAR IS THAT THE HAZARD 4-WAY FLASHER STOPPED WORKING AND WAS ON PERMANENTLY AND BECAUSE OF THAT IT KILLED THE CAR BATTERY. I CALLED THE CADILLAC DEALER AND THEY TOLD ME TO BRING THE CAR IN. I GIT IT JUMPED START AND TOOK IT IN THAT WAS IN AUGUST, 2020. THEY TOLD ME THE SWITCH WAS NO LONGER GOOD AND NEEDS TO BE CHANGED. IT COST ME OVER $400 TO BE FIXED. ON THE DAY I PICKED UP THE CAR I NOTICED IT A SIGNED ON THE DASH BUT I… Look up ODI 11387748 at NHTSA ↗	1 ODI 11088504 · 444,300 mi RADIO TOUCH SCREEN NOT WORKING,(NAVIGATION, CLOCK, HARD TO GET RADIO TO WORK, CAN'T GET TO NAVIGATION, CAN'T SET CLOCK, OR USE EITHER ICON ON TOUCH SCREEN) Look up ODI 11088504 at NHTSA ↗	7 ODI 10859768 · 22,000 mi TL* THE CONTACT OWNS A 2013 CADILLAC XTS. WHILE COMING TO A STOP AT 20 MPH, THE VEHICLE SPUTTERED WITHOUT WARNING AND STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY CABLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. A FEW TIMES, THE VEHICLE HAD TO BE TOWED TO THE DEALER AND WOULD LOCK THE CONTACT IN AND OUT OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. Look up ODI 10859768 at NHTSA ↗ ODI 10916496 · 30,000 mi CAR LOST ENGINE POWER, POWER STEERING, POWER BREAKS AND ALL ELECTRICAL FUNCTION EXCEPT FOR HAZARD LIGHTS. THIS HAS HAPPENED 7 TIMES AND I HAVE TAKEN IT FOR TWO REPAIRS. I HAVE TO CRUISE TO A STOP AND RESTART THE VEHICLE. Look up ODI 10916496 at NHTSA ↗ ODI 11122476 · 130,000 mi IN THE LAST TWO YEARS THE CAR RANDOMLY HAS A COMPLETE POWER FAILURE AND LOSS OF POWER AND ELECTRICAL WHILE DRIVING. WITHOUT WARNING THE ENGINE SHUTS DOWN AND ALL LIGHTS, DASH PANEL, POWER STEERING, POWER BRAKES, ETC COMPLETELY SHUT DOWN REQUIRING THE CAR TO COAST TO A STOP AND PUT INTO PARK AT WHICH TIME THE CAR WILL RESTART. THIS HAS HAPPENED APPROXIMATELY 10 TIMES IN THE LAST TWO YEARS. THE DEALERSHIP INFORMED ME IT WAS AN ISSUE WITH THE BATTERY AND REPLACED BUT OCCURRED AGAIN A MONTH LATER AND THEY HAD NO CODES TO INDICATE WHAT WAS HAPPEN… Look up ODI 11122476 at NHTSA ↗	4 ODI 10585920 2013 CADILLAC XTS4. CONSUMER WRITES IN REGARDS TO RECEIVING PROFESSIONAL AND SATISFACTORY CUSTOMER SERVICE WHEN CONSUMER DROPPED OFF VEHICLE AT DEALERSHIP FOR RECALL. *SMD Look up ODI 10585920 at NHTSA ↗ ODI 10994445 · 68,000 mi INTERMITTENTLY MY ELECTRONIC PANEL WILL SHUT DOWN AND NO ELECTRONIC FUNCTIONS WILL OPERATE. TYPICALLY THEY WILL RETURN POWER IN ABOUT AN HOUR OR LESS. THERE HAS BEEN A TIME IN THE LAST 15 DAYS THAT THE POWER DID NOT RETURN AND I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. TURNS OUT THAT RESULTED IN A FUSE REPLACEMENT FOR $125. THE EMERGENCY FLASHERS WILL RANDOMLY COME ON AND THE DEALER WOULD NOT COVER IT UNTIL I CALLED GM HEADQUARTERS AND THEY GOT THE DEALER TO COVER IT UNDER A NOTICE ISSUED FOR THE VEHICLES OF MY TYPE BUT NOT MY VIN NUMBE… Look up ODI 10994445 at NHTSA ↗ ODI 11374974 VEHICLE RADIO AND DASHBOARD IS COMPLETELY BLACKOUT, STARTED FLASHING AND LATER WENT BLACK IN A MONTH TIME. Look up ODI 11374974 at NHTSA ↗	3 ODI 10994445 · 68,000 mi INTERMITTENTLY MY ELECTRONIC PANEL WILL SHUT DOWN AND NO ELECTRONIC FUNCTIONS WILL OPERATE. TYPICALLY THEY WILL RETURN POWER IN ABOUT AN HOUR OR LESS. THERE HAS BEEN A TIME IN THE LAST 15 DAYS THAT THE POWER DID NOT RETURN AND I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. TURNS OUT THAT RESULTED IN A FUSE REPLACEMENT FOR $125. THE EMERGENCY FLASHERS WILL RANDOMLY COME ON AND THE DEALER WOULD NOT COVER IT UNTIL I CALLED GM HEADQUARTERS AND THEY GOT THE DEALER TO COVER IT UNDER A NOTICE ISSUED FOR THE VEHICLES OF MY TYPE BUT NOT MY VIN NUMBE… Look up ODI 10994445 at NHTSA ↗ ODI 11122476 · 130,000 mi IN THE LAST TWO YEARS THE CAR RANDOMLY HAS A COMPLETE POWER FAILURE AND LOSS OF POWER AND ELECTRICAL WHILE DRIVING. WITHOUT WARNING THE ENGINE SHUTS DOWN AND ALL LIGHTS, DASH PANEL, POWER STEERING, POWER BRAKES, ETC COMPLETELY SHUT DOWN REQUIRING THE CAR TO COAST TO A STOP AND PUT INTO PARK AT WHICH TIME THE CAR WILL RESTART. THIS HAS HAPPENED APPROXIMATELY 10 TIMES IN THE LAST TWO YEARS. THE DEALERSHIP INFORMED ME IT WAS AN ISSUE WITH THE BATTERY AND REPLACED BUT OCCURRED AGAIN A MONTH LATER AND THEY HAD NO CODES TO INDICATE WHAT WAS HAPPEN… Look up ODI 11122476 at NHTSA ↗ ODI 11142298 · 63,000 mi BRAKES SQUEAL WHEN VEHICLE PLACED IN REVERSE ON INITAL MOVEMENT AFTER SETTING ALL NIGHT (INTERSTATE BATTERY) BATTERY DRAINED TOTALLY DEAD AFTER 1 YEAR OF SERVICE ON NEW BATTERY. CAR WAS DRIVEN TO STORE, PARKED, AFTER SHOPPING THE CAR WAS DEAD WOULD NOT CRANK. NOTHING WAS LEFT ON TO DRAIN-----MECHANIC SAID IT WAS INHERANT ON SOME VEHICLES. Look up ODI 11142298 at NHTSA ↗	4 ODI 11067283 · 106,000 mi I PURCHASED THIS CAR USED IN 2/2017, GREAT CAR, UNTIL IT STARTS ACTING UP, IT DOESN'T MATTER WHAT SPEED OR DISTANCE YOU ARE GOING, ALL THE LIGHTS START FLASHING AND LOSES SPEED TILL IT COMPLETELY STOPS AND WILL NOT TURN BACK ON. YOU UNPLUG THE BATTERY AND TAKE ALL THE FUSES OUT, PLUG BATTERY BACK IN AND INSERT ALL FUSES AND IT WILL RESTART. IT WILL LEAVE YOU STRANDED ANYWHERE, AFTER A WEEK OF PURCHASE, TOOK IT BACK TO DEALERSHIP, THEY SUPPOSEDLY WORKED ON IT, ONLY HAD 30 DAYS OF WARRANTY, A FEW MONTHS LATER STARTED AGAIN AND WILL RANDOMLY DO I… Look up ODI 11067283 at NHTSA ↗ ODI 11428139 DIC(Digital information cluster) fails to come on when I start the car. This is an electronic dashboard and also affects all the steering wheel Controls including cruise control, turning signals and heads up display.Without the system you are essentially driving blind. I notified Cadillac customer service A few months ago and they said they would replace the part but I would have to pay for the labor but they have not done so thus far. This instrument failure apparently happens often and through 2015 they had a service call to replace the part … Look up ODI 11428139 at NHTSA ↗ ODI 11429696 The car shut off while I was driving mid speed. This has happened multiple times luckily I wasnt on the highway. But this has happened many times so glad no other cars hit me, or I didnt crash with my kids in the car. This is so scary and I need Cadillac to look into this issue. Look up ODI 11429696 at NHTSA ↗	0
Suspension	2 ODI 11218198 · 80,000 mi 6 MONTHS AFTER I PURCHASED THIS VEHICLE THE CUE SYSTEM COMPLETELY STOP FUNCTIONING SO I HAD THAT REPLACED AT LEE CHEVROLET COSTING AROUND $1000. NOW THE REAR SHOCKS ARE STUCK IN THE UPWARD POSITION CAUSING A RIDE SIMILAR TO A GOCART. THIS IS GOING TO BE MY LAST REPAIR ON THIS VEHICLE THEN IT WILL BE NO MORE CADILLAC'S FOR ME. THIS VEHICLE ONLY HAS ABOUT 80,000 MILES ON IT SO I FEEL GM SHOULD HAVE A RECALL ON THESE CARS IM SURE THEY KNOW ABOUT ALL OF THESE ISSUES WITH A CAR COSTING $50,000 PLUS WHEN IT WAS NEW. Look up ODI 11218198 at NHTSA ↗ ODI 11387748 I PURCHASED THIS CAR IN DECEMBER, 2019. THE FIRST PROBLEM IS THAT THEY HAD TO CHANGED THE RADIO. THE SECOND PROBLEM WITH THE CAR IS THAT THE HAZARD 4-WAY FLASHER STOPPED WORKING AND WAS ON PERMANENTLY AND BECAUSE OF THAT IT KILLED THE CAR BATTERY. I CALLED THE CADILLAC DEALER AND THEY TOLD ME TO BRING THE CAR IN. I GIT IT JUMPED START AND TOOK IT IN THAT WAS IN AUGUST, 2020. THEY TOLD ME THE SWITCH WAS NO LONGER GOOD AND NEEDS TO BE CHANGED. IT COST ME OVER $400 TO BE FIXED. ON THE DAY I PICKED UP THE CAR I NOTICED IT A SIGNED ON THE DASH BUT I… Look up ODI 11387748 at NHTSA ↗	—	1 ODI 11019454 · 57,500 mi MY WIFE AND I WERE TRAVELING AT INTERSTATE SPEED -( 70 MPH) ABOUT 4 PM WHEN A LOUD EXPLOSION OCCURRED IN THE REAR PART OF THE CAR. IT CAUSED THE CAR TO SWERVE AND DROP ABOUT 6 INCHES. I ALMOST HITTING AN 18 WHEELER AND THERE WAS ANOTHER 18 WHEELER BEHIND ME. OTHER CARS AROUND ME STARTED TO BLOW THEIR HORNS IN ALARM. I CAREFULLY SLOWED THE CAR WHILE, PUTTING ON THE EMERGENCY FLASHERS, AND MOVED TO THE RIGHT LANE ATTEMPTING TO FIND AN EMERGENCY PARKING PLACE. I FELT I NEEDED TO ASSESS THE DAMAGES. THERE WAS NO PLACE TO STOP! I WAS FORCED TO… Look up ODI 11019454 at NHTSA ↗	0	0	1 ODI 10909585 CADILLAC XTS LIMOUSINE WITH 2,800 MILES. WHEN DRIVING A KNOCKING NOISE CAN BE HEARD COMING FROM SOMEWHERE IN FRONT END. THE NOISE IS MORE NOTICEABLE MAKING TURNS, HITTING THE SMALLEST BUMPS IN THE ROAD, AND VERY NOTICEABLE WHEN EASING OVER A TRAIN TRACK AT 2MPH. Look up ODI 10909585 at NHTSA ↗	0	0
Unknown Or Other	1 ODI 11088504 · 444,300 mi RADIO TOUCH SCREEN NOT WORKING,(NAVIGATION, CLOCK, HARD TO GET RADIO TO WORK, CAN'T GET TO NAVIGATION, CAN'T SET CLOCK, OR USE EITHER ICON ON TOUCH SCREEN) Look up ODI 11088504 at NHTSA ↗	1 ODI 11019454 · 57,500 mi MY WIFE AND I WERE TRAVELING AT INTERSTATE SPEED -( 70 MPH) ABOUT 4 PM WHEN A LOUD EXPLOSION OCCURRED IN THE REAR PART OF THE CAR. IT CAUSED THE CAR TO SWERVE AND DROP ABOUT 6 INCHES. I ALMOST HITTING AN 18 WHEELER AND THERE WAS ANOTHER 18 WHEELER BEHIND ME. OTHER CARS AROUND ME STARTED TO BLOW THEIR HORNS IN ALARM. I CAREFULLY SLOWED THE CAR WHILE, PUTTING ON THE EMERGENCY FLASHERS, AND MOVED TO THE RIGHT LANE ATTEMPTING TO FIND AN EMERGENCY PARKING PLACE. I FELT I NEEDED TO ASSESS THE DAMAGES. THERE WAS NO PLACE TO STOP! I WAS FORCED TO… Look up ODI 11019454 at NHTSA ↗	—	0	1 ODI 11058513 · 76,580 mi I PURCHASED THIS VEHICLE OCTOBER 20TH 2017 AND WITHIN 2 WEEKS THE SERVICE DRIVER ASSISTANCE SYSTEM LIGHT CAME ON. TOOK IT TO DEALER WAS TOLD WAS OLD CODE AND ERASED A FEW DAYS LATER SAME MESSAGE CAME ON WAS TOLD DASH WAS CLEARED AND GM CASE FILED. A FEW DAYS LATER LIGHT CAME ON FOR 3RD TIME. DEALER TOYED US AROUND ABOUT FIXING IT BUT FINALLY SUPPOSEDLY DID WITH NEW SENSORS IN SEAT. SINCE THEN I HAVE BEEN HAVING MAJOR ELECTRICAL ISSUES WITH MY ABS SYSTEM AND KEY FOB. KEY FOB BECOMES UNRESPONSIVE AND ABS LIGHT COMES ON AND OFF. TOOK CAR TO DEALER… Look up ODI 11058513 at NHTSA ↗	0	0	0
Engine	7 ODI 10859768 · 22,000 mi TL* THE CONTACT OWNS A 2013 CADILLAC XTS. WHILE COMING TO A STOP AT 20 MPH, THE VEHICLE SPUTTERED WITHOUT WARNING AND STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY CABLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. A FEW TIMES, THE VEHICLE HAD TO BE TOWED TO THE DEALER AND WOULD LOCK THE CONTACT IN AND OUT OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. Look up ODI 10859768 at NHTSA ↗ ODI 10916496 · 30,000 mi CAR LOST ENGINE POWER, POWER STEERING, POWER BREAKS AND ALL ELECTRICAL FUNCTION EXCEPT FOR HAZARD LIGHTS. THIS HAS HAPPENED 7 TIMES AND I HAVE TAKEN IT FOR TWO REPAIRS. I HAVE TO CRUISE TO A STOP AND RESTART THE VEHICLE. Look up ODI 10916496 at NHTSA ↗ ODI 11122476 · 130,000 mi IN THE LAST TWO YEARS THE CAR RANDOMLY HAS A COMPLETE POWER FAILURE AND LOSS OF POWER AND ELECTRICAL WHILE DRIVING. WITHOUT WARNING THE ENGINE SHUTS DOWN AND ALL LIGHTS, DASH PANEL, POWER STEERING, POWER BRAKES, ETC COMPLETELY SHUT DOWN REQUIRING THE CAR TO COAST TO A STOP AND PUT INTO PARK AT WHICH TIME THE CAR WILL RESTART. THIS HAS HAPPENED APPROXIMATELY 10 TIMES IN THE LAST TWO YEARS. THE DEALERSHIP INFORMED ME IT WAS AN ISSUE WITH THE BATTERY AND REPLACED BUT OCCURRED AGAIN A MONTH LATER AND THEY HAD NO CODES TO INDICATE WHAT WAS HAPPEN… Look up ODI 11122476 at NHTSA ↗	0	0	—	0	1 ODI 11122476 · 130,000 mi IN THE LAST TWO YEARS THE CAR RANDOMLY HAS A COMPLETE POWER FAILURE AND LOSS OF POWER AND ELECTRICAL WHILE DRIVING. WITHOUT WARNING THE ENGINE SHUTS DOWN AND ALL LIGHTS, DASH PANEL, POWER STEERING, POWER BRAKES, ETC COMPLETELY SHUT DOWN REQUIRING THE CAR TO COAST TO A STOP AND PUT INTO PARK AT WHICH TIME THE CAR WILL RESTART. THIS HAS HAPPENED APPROXIMATELY 10 TIMES IN THE LAST TWO YEARS. THE DEALERSHIP INFORMED ME IT WAS AN ISSUE WITH THE BATTERY AND REPLACED BUT OCCURRED AGAIN A MONTH LATER AND THEY HAD NO CODES TO INDICATE WHAT WAS HAPPEN… Look up ODI 11122476 at NHTSA ↗	4 ODI 10619306 · 2,000 mi WHILE TRAVELING IN PARKING LOT, ANOTHER CAR PULLED OUT IN FRONT OF ME. AS I TRIED TO BRAKE TO AVOID A COLLISION, I NOTICED IT WAS TAKING AN INORDINATE AMOUNT OF BRAKE PRESSURE TO SLOW DOWN VEHICLE. LOOKED AT TACHOMETER AND RPM'S WERE OVER 4000 IN DRIVE AND NOT LOSING SPEED. APPLIED BRAKE PRESSURE WITH BOTH FEET ATTEMPTING TO SLOW VEHICLE DOWN. HAD TO SLAM VEHICLE IN NEUTRAL AND TAP ON ACCELERATOR PEDAL NUMEROUS TIMES TO RETURN ENGINE TO IDLE RPM'S. TOOK VEHICLE TO CADILLAC DEALER WHO ADVISED COMPUTER SAID NOTHING OCCURRED. THIS SAFETY DEF… Look up ODI 10619306 at NHTSA ↗ ODI 11075189 ABS, TRACTION CONTROL LIGHT COME ON WHEN DRIVING. FRONT CAMERA ERROR, SIDE DETECTION OFF COMES ON SEEMS TO REALLY BE AFFECTED BY COLD TEMPS. GLASS OVER CONTROL STATION ALSO HAS HAIRLINE CRACKS ALL THE WAY AROUND THAT OCCURRED DURING OR -DEGREE WEATHER THIS WINTER UNSURE OF DATE Look up ODI 11075189 at NHTSA ↗ ODI 11429696 The car shut off while I was driving mid speed. This has happened multiple times luckily I wasnt on the highway. But this has happened many times so glad no other cars hit me, or I didnt crash with my kids in the car. This is so scary and I need Cadillac to look into this issue. Look up ODI 11429696 at NHTSA ↗	0
Exterior Lighting	4 ODI 10585920 2013 CADILLAC XTS4. CONSUMER WRITES IN REGARDS TO RECEIVING PROFESSIONAL AND SATISFACTORY CUSTOMER SERVICE WHEN CONSUMER DROPPED OFF VEHICLE AT DEALERSHIP FOR RECALL. *SMD Look up ODI 10585920 at NHTSA ↗ ODI 10994445 · 68,000 mi INTERMITTENTLY MY ELECTRONIC PANEL WILL SHUT DOWN AND NO ELECTRONIC FUNCTIONS WILL OPERATE. TYPICALLY THEY WILL RETURN POWER IN ABOUT AN HOUR OR LESS. THERE HAS BEEN A TIME IN THE LAST 15 DAYS THAT THE POWER DID NOT RETURN AND I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. TURNS OUT THAT RESULTED IN A FUSE REPLACEMENT FOR $125. THE EMERGENCY FLASHERS WILL RANDOMLY COME ON AND THE DEALER WOULD NOT COVER IT UNTIL I CALLED GM HEADQUARTERS AND THEY GOT THE DEALER TO COVER IT UNDER A NOTICE ISSUED FOR THE VEHICLES OF MY TYPE BUT NOT MY VIN NUMBE… Look up ODI 10994445 at NHTSA ↗ ODI 11374974 VEHICLE RADIO AND DASHBOARD IS COMPLETELY BLACKOUT, STARTED FLASHING AND LATER WENT BLACK IN A MONTH TIME. Look up ODI 11374974 at NHTSA ↗	0	1 ODI 11058513 · 76,580 mi I PURCHASED THIS VEHICLE OCTOBER 20TH 2017 AND WITHIN 2 WEEKS THE SERVICE DRIVER ASSISTANCE SYSTEM LIGHT CAME ON. TOOK IT TO DEALER WAS TOLD WAS OLD CODE AND ERASED A FEW DAYS LATER SAME MESSAGE CAME ON WAS TOLD DASH WAS CLEARED AND GM CASE FILED. A FEW DAYS LATER LIGHT CAME ON FOR 3RD TIME. DEALER TOYED US AROUND ABOUT FIXING IT BUT FINALLY SUPPOSEDLY DID WITH NEW SENSORS IN SEAT. SINCE THEN I HAVE BEEN HAVING MAJOR ELECTRICAL ISSUES WITH MY ABS SYSTEM AND KEY FOB. KEY FOB BECOMES UNRESPONSIVE AND ABS LIGHT COMES ON AND OFF. TOOK CAR TO DEALER… Look up ODI 11058513 at NHTSA ↗	0	—	2 ODI 10621827 · 13,300 mi WHEN APPLYING THE BRAKES, THE BRAKE LIGHTS DO NOT COME ON. I WAS TOLD BY MANY PEOPLE THAT THE BRAKE LIGHTS DOES NOT WORK. *TR Look up ODI 10621827 at NHTSA ↗ ODI 10994445 · 68,000 mi INTERMITTENTLY MY ELECTRONIC PANEL WILL SHUT DOWN AND NO ELECTRONIC FUNCTIONS WILL OPERATE. TYPICALLY THEY WILL RETURN POWER IN ABOUT AN HOUR OR LESS. THERE HAS BEEN A TIME IN THE LAST 15 DAYS THAT THE POWER DID NOT RETURN AND I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. TURNS OUT THAT RESULTED IN A FUSE REPLACEMENT FOR $125. THE EMERGENCY FLASHERS WILL RANDOMLY COME ON AND THE DEALER WOULD NOT COVER IT UNTIL I CALLED GM HEADQUARTERS AND THEY GOT THE DEALER TO COVER IT UNDER A NOTICE ISSUED FOR THE VEHICLES OF MY TYPE BUT NOT MY VIN NUMBE… Look up ODI 10994445 at NHTSA ↗	0	0
Service Brakes	3 ODI 10994445 · 68,000 mi INTERMITTENTLY MY ELECTRONIC PANEL WILL SHUT DOWN AND NO ELECTRONIC FUNCTIONS WILL OPERATE. TYPICALLY THEY WILL RETURN POWER IN ABOUT AN HOUR OR LESS. THERE HAS BEEN A TIME IN THE LAST 15 DAYS THAT THE POWER DID NOT RETURN AND I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. TURNS OUT THAT RESULTED IN A FUSE REPLACEMENT FOR $125. THE EMERGENCY FLASHERS WILL RANDOMLY COME ON AND THE DEALER WOULD NOT COVER IT UNTIL I CALLED GM HEADQUARTERS AND THEY GOT THE DEALER TO COVER IT UNDER A NOTICE ISSUED FOR THE VEHICLES OF MY TYPE BUT NOT MY VIN NUMBE… Look up ODI 10994445 at NHTSA ↗ ODI 11122476 · 130,000 mi IN THE LAST TWO YEARS THE CAR RANDOMLY HAS A COMPLETE POWER FAILURE AND LOSS OF POWER AND ELECTRICAL WHILE DRIVING. WITHOUT WARNING THE ENGINE SHUTS DOWN AND ALL LIGHTS, DASH PANEL, POWER STEERING, POWER BRAKES, ETC COMPLETELY SHUT DOWN REQUIRING THE CAR TO COAST TO A STOP AND PUT INTO PARK AT WHICH TIME THE CAR WILL RESTART. THIS HAS HAPPENED APPROXIMATELY 10 TIMES IN THE LAST TWO YEARS. THE DEALERSHIP INFORMED ME IT WAS AN ISSUE WITH THE BATTERY AND REPLACED BUT OCCURRED AGAIN A MONTH LATER AND THEY HAD NO CODES TO INDICATE WHAT WAS HAPPEN… Look up ODI 11122476 at NHTSA ↗ ODI 11142298 · 63,000 mi BRAKES SQUEAL WHEN VEHICLE PLACED IN REVERSE ON INITAL MOVEMENT AFTER SETTING ALL NIGHT (INTERSTATE BATTERY) BATTERY DRAINED TOTALLY DEAD AFTER 1 YEAR OF SERVICE ON NEW BATTERY. CAR WAS DRIVEN TO STORE, PARKED, AFTER SHOPPING THE CAR WAS DEAD WOULD NOT CRANK. NOTHING WAS LEFT ON TO DRAIN-----MECHANIC SAID IT WAS INHERANT ON SOME VEHICLES. Look up ODI 11142298 at NHTSA ↗	1 ODI 10909585 CADILLAC XTS LIMOUSINE WITH 2,800 MILES. WHEN DRIVING A KNOCKING NOISE CAN BE HEARD COMING FROM SOMEWHERE IN FRONT END. THE NOISE IS MORE NOTICEABLE MAKING TURNS, HITTING THE SMALLEST BUMPS IN THE ROAD, AND VERY NOTICEABLE WHEN EASING OVER A TRAIN TRACK AT 2MPH. Look up ODI 10909585 at NHTSA ↗	0	1 ODI 11122476 · 130,000 mi IN THE LAST TWO YEARS THE CAR RANDOMLY HAS A COMPLETE POWER FAILURE AND LOSS OF POWER AND ELECTRICAL WHILE DRIVING. WITHOUT WARNING THE ENGINE SHUTS DOWN AND ALL LIGHTS, DASH PANEL, POWER STEERING, POWER BRAKES, ETC COMPLETELY SHUT DOWN REQUIRING THE CAR TO COAST TO A STOP AND PUT INTO PARK AT WHICH TIME THE CAR WILL RESTART. THIS HAS HAPPENED APPROXIMATELY 10 TIMES IN THE LAST TWO YEARS. THE DEALERSHIP INFORMED ME IT WAS AN ISSUE WITH THE BATTERY AND REPLACED BUT OCCURRED AGAIN A MONTH LATER AND THEY HAD NO CODES TO INDICATE WHAT WAS HAPPEN… Look up ODI 11122476 at NHTSA ↗	2 ODI 10621827 · 13,300 mi WHEN APPLYING THE BRAKES, THE BRAKE LIGHTS DO NOT COME ON. I WAS TOLD BY MANY PEOPLE THAT THE BRAKE LIGHTS DOES NOT WORK. *TR Look up ODI 10621827 at NHTSA ↗ ODI 10994445 · 68,000 mi INTERMITTENTLY MY ELECTRONIC PANEL WILL SHUT DOWN AND NO ELECTRONIC FUNCTIONS WILL OPERATE. TYPICALLY THEY WILL RETURN POWER IN ABOUT AN HOUR OR LESS. THERE HAS BEEN A TIME IN THE LAST 15 DAYS THAT THE POWER DID NOT RETURN AND I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. TURNS OUT THAT RESULTED IN A FUSE REPLACEMENT FOR $125. THE EMERGENCY FLASHERS WILL RANDOMLY COME ON AND THE DEALER WOULD NOT COVER IT UNTIL I CALLED GM HEADQUARTERS AND THEY GOT THE DEALER TO COVER IT UNDER A NOTICE ISSUED FOR THE VEHICLES OF MY TYPE BUT NOT MY VIN NUMBE… Look up ODI 10994445 at NHTSA ↗	—	0	0
Vehicle Speed Control	4 ODI 11067283 · 106,000 mi I PURCHASED THIS CAR USED IN 2/2017, GREAT CAR, UNTIL IT STARTS ACTING UP, IT DOESN'T MATTER WHAT SPEED OR DISTANCE YOU ARE GOING, ALL THE LIGHTS START FLASHING AND LOSES SPEED TILL IT COMPLETELY STOPS AND WILL NOT TURN BACK ON. YOU UNPLUG THE BATTERY AND TAKE ALL THE FUSES OUT, PLUG BATTERY BACK IN AND INSERT ALL FUSES AND IT WILL RESTART. IT WILL LEAVE YOU STRANDED ANYWHERE, AFTER A WEEK OF PURCHASE, TOOK IT BACK TO DEALERSHIP, THEY SUPPOSEDLY WORKED ON IT, ONLY HAD 30 DAYS OF WARRANTY, A FEW MONTHS LATER STARTED AGAIN AND WILL RANDOMLY DO I… Look up ODI 11067283 at NHTSA ↗ ODI 11428139 DIC(Digital information cluster) fails to come on when I start the car. This is an electronic dashboard and also affects all the steering wheel Controls including cruise control, turning signals and heads up display.Without the system you are essentially driving blind. I notified Cadillac customer service A few months ago and they said they would replace the part but I would have to pay for the labor but they have not done so thus far. This instrument failure apparently happens often and through 2015 they had a service call to replace the part … Look up ODI 11428139 at NHTSA ↗ ODI 11429696 The car shut off while I was driving mid speed. This has happened multiple times luckily I wasnt on the highway. But this has happened many times so glad no other cars hit me, or I didnt crash with my kids in the car. This is so scary and I need Cadillac to look into this issue. Look up ODI 11429696 at NHTSA ↗	0	0	4 ODI 10619306 · 2,000 mi WHILE TRAVELING IN PARKING LOT, ANOTHER CAR PULLED OUT IN FRONT OF ME. AS I TRIED TO BRAKE TO AVOID A COLLISION, I NOTICED IT WAS TAKING AN INORDINATE AMOUNT OF BRAKE PRESSURE TO SLOW DOWN VEHICLE. LOOKED AT TACHOMETER AND RPM'S WERE OVER 4000 IN DRIVE AND NOT LOSING SPEED. APPLIED BRAKE PRESSURE WITH BOTH FEET ATTEMPTING TO SLOW VEHICLE DOWN. HAD TO SLAM VEHICLE IN NEUTRAL AND TAP ON ACCELERATOR PEDAL NUMEROUS TIMES TO RETURN ENGINE TO IDLE RPM'S. TOOK VEHICLE TO CADILLAC DEALER WHO ADVISED COMPUTER SAID NOTHING OCCURRED. THIS SAFETY DEF… Look up ODI 10619306 at NHTSA ↗ ODI 11075189 ABS, TRACTION CONTROL LIGHT COME ON WHEN DRIVING. FRONT CAMERA ERROR, SIDE DETECTION OFF COMES ON SEEMS TO REALLY BE AFFECTED BY COLD TEMPS. GLASS OVER CONTROL STATION ALSO HAS HAIRLINE CRACKS ALL THE WAY AROUND THAT OCCURRED DURING OR -DEGREE WEATHER THIS WINTER UNSURE OF DATE Look up ODI 11075189 at NHTSA ↗ ODI 11429696 The car shut off while I was driving mid speed. This has happened multiple times luckily I wasnt on the highway. But this has happened many times so glad no other cars hit me, or I didnt crash with my kids in the car. This is so scary and I need Cadillac to look into this issue. Look up ODI 11429696 at NHTSA ↗	0	0	—	0
Wheels	0	0	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

5 patterns with matching reports.

Stalling or loss of power

5 mentions · 4.9% of complaints

Median mileage: 57,000 mi (5 usable records).

ODI 10859768 · 22,000 mi

TL* THE CONTACT OWNS A 2013 CADILLAC XTS. WHILE COMING TO A STOP AT 20 MPH, THE VEHICLE SPUTTERED WITHOUT WARNING AND STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY CABLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. A FEW TIMES, THE VEHICLE HAD TO BE TOWED TO THE DEALER AND WOULD LOCK THE CONTACT IN AND OUT OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

Look up ODI 10859768 at NHTSA ↗

ODI 11122476 · 130,000 mi

IN THE LAST TWO YEARS THE CAR RANDOMLY HAS A COMPLETE POWER FAILURE AND LOSS OF POWER AND ELECTRICAL WHILE DRIVING. WITHOUT WARNING THE ENGINE SHUTS DOWN AND ALL LIGHTS, DASH PANEL, POWER STEERING, POWER BRAKES, ETC COMPLETELY SHUT DOWN REQUIRING THE CAR TO COAST TO A STOP AND PUT INTO PARK AT WHICH TIME THE CAR WILL RESTART. THIS HAS HAPPENED APPROXIMATELY 10 TIMES IN THE LAST TWO YEARS. THE DEALERSHIP INFORMED ME IT WAS AN ISSUE WITH THE BATTERY AND REPLACED BUT OCCURRED AGAIN A MONTH LATER AND THEY HAD NO CODES TO INDICATE WHAT WAS HAPPEN…

Look up ODI 11122476 at NHTSA ↗

ODI 11182576 · 57,000 mi

TL* THE CONTACT OWNS A 2013 CADILLAC XTS. WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO SEIZE. THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL IN EITHER DIRECTION. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000. *TT CONSUMER STATED STEERING WHEEL LOCKED UP WHILE DRIVING. HAPPENED TWICE AND TOOK THE CAR TO THE DE…

Look up ODI 11182576 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

5 mentions · 4.9% of complaints

Median mileage: 57,000 mi (5 usable records).

ODI 10615833 · 18,000 mi

Look up ODI 10615833 at NHTSA ↗

ODI 10916496 · 30,000 mi

CAR LOST ENGINE POWER, POWER STEERING, POWER BREAKS AND ALL ELECTRICAL FUNCTION EXCEPT FOR HAZARD LIGHTS. THIS HAS HAPPENED 7 TIMES AND I HAVE TAKEN IT FOR TWO REPAIRS. I HAVE TO CRUISE TO A STOP AND RESTART THE VEHICLE.

Look up ODI 10916496 at NHTSA ↗

ODI 11122476 · 130,000 mi

Look up ODI 11122476 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

4 mentions · 3.9% of complaints

Median mileage: 95,218 mi (4 usable records).

ODI 11048287 · 47,000 mi

TL* THE CONTACT OWNS A 2013 CADILLAC XTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SLOWED DOWN ON ITS OWN AND THE TRACTION CONTROL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ARMEN CADILLAC IN PLYMOUTH MEETING, PA, [phone removed], WHERE IT WAS DIAGNOSED, THE DEALER REPLACED THE BATTERY AND THE BATTERY CONTROL MODULE. THE FAILURE RECURRED FOUR MONTHS LATER AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE CONTACT REMINDED THE TECHNICIAN TH…

Look up ODI 11048287 at NHTSA ↗

ODI 11420425 · 72,435 mi

The contact owns a 2013 Cadillac XTS. The contact stated while driving 15 mph, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The contact then stated 3 months later, the vehicle stalled again. The vehicle was then taken back to the dealer where it was diagnosed with the radio module needing to be replaced. The vehicle was repaired however, the failure recurred a month later. The contact t…

Look up ODI 11420425 at NHTSA ↗

ODI 11537848 · 118,000 mi

The contact owns a 2013 Cadillac XTS. The contact stated while driving at an undisclosed speed, the hazard lights independently activated, and the CUE touch screen became inoperable. The electrical system failure warning light was illuminated. The contact was able to safely drive the vehicle. The contact stated that the vehicle then lost motive power and was towed to a nearby Pep Boys, where the contact was informed that the vehicle needed to be taken to the dealer for service. The vehicle was not diagnosed or repaired by an independent mechani…

Look up ODI 11537848 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

2 mentions · 1.9% of complaints

Median mileage: 57,840 mi (2 usable records).

ODI 11142298 · 63,000 mi

BRAKES SQUEAL WHEN VEHICLE PLACED IN REVERSE ON INITAL MOVEMENT AFTER SETTING ALL NIGHT (INTERSTATE BATTERY) BATTERY DRAINED TOTALLY DEAD AFTER 1 YEAR OF SERVICE ON NEW BATTERY. CAR WAS DRIVEN TO STORE, PARKED, AFTER SHOPPING THE CAR WAS DEAD WOULD NOT CRANK. NOTHING WAS LEFT ON TO DRAIN-----MECHANIC SAID IT WAS INHERANT ON SOME VEHICLES.

Look up ODI 11142298 at NHTSA ↗

ODI 11230211 · 52,680 mi

ON TWO OCCASIONS THE CAR WOULD NOT START WITHIN APPROXIMATELY 10 - 15 MINUTES OF HAVING BEEN TURNED OFF. AFTER INSPECTION THE DEALER FOUND THAT THERE WAS AN INTERMITTENT FAULT IN THE THROTTLE BODY ASSEMBLY (DTC CODE P2119 THROTTLE CLOSED POSITION PERFORMANCE). A PASSENGER IN THE COURTESY CAR FROM THE DEALER TOLD ME HE HAD THE SAME PROBLEM WITH HIS VEHICLE, BUT COULD NOT RECALL WHAT WAS DIAGNOSED.

Look up ODI 11230211 at NHTSA ↗

Matching rule

Brake response concerns

2 mentions · 1.9% of complaints

Median mileage: 118,000 mi (1 usable records).

ODI 10795081

TL* THE CONTACT OWNS A 2013 CADILLAC XTS. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE PUSH START BUTTON FAILED TO START THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

Look up ODI 10795081 at NHTSA ↗

ODI 11623432 · 118,000 mi

The contact owns a 2013 Cadillac XTS. The contact stated while driving 25 MPH and attempting to stop, the brake pedal was depressed; however, the vehicle failed to respond as needed with the brake pedal going down to the floorboard. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake booster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 118,000.

Look up ODI 11623432 at NHTSA ↗

Matching rule