U.S. public vehicle records

2014 Chevrolet CAPTIVA: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

138 owner complaints analyzed

0 distinct recall campaigns

62,600 mi median reported failure mileage

Scope: 2014 model year. Data updated: 2026-10-01 (October 1, 2026). 104 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 56 of 138 complaints (40.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Electrical and battery issues	36	26.1%
Steering behavior	16	11.6%
Braking behavior	12	8.7%
Transmission and shifting	8	5.8%
Engine operation	2	1.4%
Fuel system concerns	1	0.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Engine

Unknown Or Other

Power Train

Electronic Stability Control (Esc)

Steering

Air Bags

Structure:Body

Electrical System: 56; Engine: 30; Unknown Or Other: 30; Power Train: 16; Electronic Stability Control (Esc): 9; Steering: 9; Air Bags: 7; Structure:Body: 7

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 8; 25,000 to 49,999: 32; 50,000 to 74,999: 29; 75,000 to 99,999: 17; 100,000 to 149,999: 15; 150,000 and above: 3

25,000 to 49,999 miles has the most reports with usable mileage (32). 34 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2014: 3; 2015: 5; 2016: 9; 2017: 14; 2018: 31; 2019: 18; 2020: 27; 2021: 18; 2022: 10; 2023: 3

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 36 complaint narratives. Steering behavior appears in 16 complaint narratives. Braking behavior appears in 12 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10588481 · 2014-05-15 (May 15, 2014)

5/13/2014 - DURING STOP AND GO TRAFFIC JAM AT FLORIDA INTERSTATE 95 IN MIAMI DADE COUNTY, , AMAZULU TRANSPORT CORPORATION - DRIVER EMPLOYEE - [XXX] REAR ENDED MY WIFE - [XXX]. AT THE SCENE OF THE ACCIDENT, [XXX] CONTACTED HIS CORPORATE OFFICE AND PROVIDED FALSE INSURANCE DOCUMENTATION TO THE FLORIDA HIGHWAY PATROL. AMAZULU TRANSPORT WAS DIRECTLY CONTACTED VIA PHONE CALL BUT HAVE REFUSED ANY RETURNING PHONE CALLS TO PROVIDE US WITH THEIR INSURANCE COMPANY'S ADDRESS. AMAZULU TRANSPORT IS IN THE BUSINESS OF TRANSPORTING VWHICLES BACK AND FORTH I…

Owner-reported narrative. Look up ODI 10588481 at NHTSA ↗

Owner report 10616798 · 2014-07-28 (July 28, 2014)

DROVE TO A PARK AND SAW A POOF OF SMOKE ALONG WITH A STRONG SMELL INSIDE THE CAPTIVE, AND WE QUICKLY GOT OUT AND RADIATOR FLUID STARTED LEAKING. *JS

Owner-reported narrative. 860 miles reported. Look up ODI 10616798 at NHTSA ↗

Owner report 10650362 · 2014-10-27 (October 27, 2014)

RENTED THE CAPTIVA FROM ENTERPRISE AT JACKSONVILLE, FL, AIRPORT. ENGINE HAD CLATTERED A BIT AT SLOW SPEEDS BUT NOT ON HIGHWAY. ON THIRD AND LAST DAY WE WERE DRIVING AWAY AFTER A TRAFFIC LIGHT HAD TURNED GREEN AND THE ENGINE JUST STOPPED WORKING. THE CAR TURNED OFF. I PUT ON THE HAZARD LIGHTS AND TURNED INTO RIGHT LANE, THEN INTO A PARKING LOT THAT LUCKILY HAPPENED TO BE NEXT TO IT. ALL THE CARS AROUND US WERE MOVING SLOWLY - AGAIN, LUCKILY - BECAUSE THEY HAD BEEN STOPPED AT THE TRAFFIC LIGHT. I LOST THE POWER IN STEERING AND ALSO THE BRAKES. I …

Owner-reported narrative. 14,000 miles reported. Look up ODI 10650362 at NHTSA ↗

Owner report 10680077 · 2015-01-30 (January 30, 2015)

ELECTRICAL AND SPEED CONTROL: REPLACED INSTRUMENT CLUSTER AND PROGRAMMED. CRUISE CONTROL AND ODOMETER DID NOT MATCH PROGRAMMED 70 MPH AND REGISTERED 68. ENGINE: VALVE OR LIFTER CLATTER UNABLE TO DUPLICATE. DOOR RATTLE: FOUND LOCK KNOB VIBRATING IN DOOR PANEL HOLE INSULATE ROD: NOISE GONE. *TR

Owner-reported narrative. 25,967 miles reported. Look up ODI 10680077 at NHTSA ↗

Owner report 10713756 · 2015-04-30 (April 30, 2015)

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING IN SNOW AT 20 MPH, THE WHEEL WELL WAS CONSUMED WITH SNOW AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. IN ADDITION, THE TRACTION AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.... UPDATED 06-02-15 *BF UPDATED 10/11/2017*CN

Owner-reported narrative. 22,000 miles reported. Look up ODI 10713756 at NHTSA ↗

Owner report 10732049 · 2015-07-05 (July 5, 2015)

HAPPENED ON FOUR OCCASIONS ALMOST CAUSING MAJOR ACCIDENTS THAT COULD HAVE RESULTED IN THE DEATH ON MY FAMILY. THREE OF WHICH WAS AFTER I TOOK TO THE DEALER TO GET IT FIXED, WHILE ON VACATION. FIRST EVENT HAPPENED ON JUNE 20,2015. I WAS DRIVING ON THE HIGHWAY AT 70MPH. MY CAR SUDDENLY LOST ENGINE POWER AND DROPPED TO 45MPH WITHIN SECONDS. THE STABILITRAC, TRACTION CONTROL AND ENGINE LIGHTS CAME ON. I COULD NOT GET MY CAR TO GO OVER 50 MPH ON INTERSTATE. WHEN I ARRIVED HOME I CALLED CHEVY CORPORATION AND MADE A REPORT. I DROPPED MY VEHICLE OFF AT…

Owner-reported narrative. 37,250 miles reported. Look up ODI 10732049 at NHTSA ↗

Owner report 10748292 · 2015-08-12 (August 12, 2015)

ON JULY 9, 2015 AT APPROXIMATELY 4PM I NOTICED WHAT APPEARED TO BE (COLD) FROST BLOWING FROM THE INSIDE VENTS OF MY VEHICLE, AND AS I LOOKED AT THE TEMP. GAUGE I NOTICED IT WAS GOING UP IN THE 200S SO I IMMEDIATELY TURNED ON MY HEAT TOO REDUCED THE TEMP., BECAUSE I THOUGHT TH VEHICLE WAS OVER HEATING. BUT AFTER AWHILE I NOTIED THE TEMP WAS NOT GOING DOWN SO I SWITCHED TI THE AC, AND IMMEDIATELY THE TEMP. BEGAN TO GO DOWN BACK TO NORMAL, WHICH IS 181 ON AVERAGE. I'M NOT SURE WHAT THIS MEANS, AS I DID HAVE COOLANT IN THE OVERFLOW TANK. I TOOK THE…

Owner-reported narrative. 25,000 miles reported. Look up ODI 10748292 at NHTSA ↗

Owner report 10787507 · 2015-11-01 (November 1, 2015)

WHILE DRIVING I WAS SUDDENLY OVERCOME BY A NOXIOUS ODOR WHICH CAUSED BURNING IN MY EYES, NOSE AND THROAT. I TURNED OFF MY A/C AND OPENED MY WINDOWS WHICH HELPED DILUTE THE ODOR. BY CHANCE I LIFTED MY DRIVER-SIDE VISOR AND A LOUD CLICKING OCCURRED. I REPEATED THIS TO TRY TO FIGURE OUT WHAT WAS WRONG, THEN WHEN I GRASPED THE ROD THAT THE VISOR SLIDES ON MY FINGERS WERE BURNED AND BLISTERED.BECAUSE IT WAS SO HOT. THE CABIN LIGHTS FLICKER AND THE HEADLIGHTS DO AS WELL. THE CEILING AREA BY THE VISOR BECOMES VERY HOT TO THE TOUCH. WHEN THE CAR IS OFF…

Owner-reported narrative. 18,800 miles reported. Look up ODI 10787507 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

138 unique complaints in this selection. Analysis snapshot: 2026-10-01.

75.4%Usable mileage104 / 138 records

100.0%Valid incident date138 / 138 records

100.0%Valid filing date138 / 138 records

100.0%Ordered incident and filing dates138 / 138 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2011	2012	2013	2014	2015
Electrical System	00.0% No examples available for this selection.	4061.5% ODI 10626129 · 35,083 mi CAR WAS DRIVING FINE WENT INTO A STORE CAME OUT KEYLESS ENTRY WOULD NOT WORK, OPENED DOOR WITH KEY AND CAR WOULD NOT START. CALLED FOR A JUMP BUT BEFORE THE PERSON CAME THE CAR STARTED OUT OF THE BLUE. I NEVER ATTEMPTED TO START THE CAR AGAIN BUT HAD INADVERTENTLY LEFT THE SWITCH TO THE ON POSITION. I TOOK THE CAR INTO GOOD CHEVROLET FOR SERVICE AND WAS TOLD THAT MY CAR'S BRAINS WERE BASICALLY SCRAMBLED. I WAS TOLD THAT THE PCM, BANK 1 SENSOR 2 OXYGEN SENSORS WERE REPLACED AND THAT ALL CODES WERE CLEARED AND THAT THE REPAIR WAS VERIFIED. I … Look up ODI 10626129 at NHTSA ↗	3030.9% ODI 10681364 SINCE MY 2013 CHEVY CAPTIVA TOOK THE PLACE OF THE SATURN VUE WHEN SATURN SHUT DOWN. HOW CAN I BE SURE THAT SINCE MY CAPTIVA IS EXCLUSIVELY SOLD TO FLEET CONSUMERS THAT MY VEHICLE IS NOT BEING OVERLOOKED ON THIS IGNITION SWITCH RECALL PROGRAM SINCE IT IS ALMOST IDENTICAL TO THE PONTIAC G5 AND CHEVY COBALT IGNITION SWITCH? *TR Look up ODI 10681364 at NHTSA ↗	5640.6% ODI 10680077 · 25,967 mi ELECTRICAL AND SPEED CONTROL: REPLACED INSTRUMENT CLUSTER AND PROGRAMMED. CRUISE CONTROL AND ODOMETER DID NOT MATCH PROGRAMMED 70 MPH AND REGISTERED 68. ENGINE: VALVE OR LIFTER CLATTER UNABLE TO DUPLICATE. DOOR RATTLE: FOUND LOCK KNOB VIBRATING IN DOOR PANEL HOLE INSULATE ROD: NOISE GONE. *TR Look up ODI 10680077 at NHTSA ↗	428.6% ODI 10981502 · 72,462 mi GM IS AWARE OF THE KEY GETTING STUCK IN THE IGNITION IN 2.2 MILLION CARS, BUT IS UNWILLING TO FIX MY CAR BECAUSE IT'S NOT ON "THE LIST". HTTP://GMAUTHORITY.COM/BLOG/2014/12/GENERAL-MOTORS-OFFERING-TO-REMEDY-STUCK-KEY-ISSUE-IN-2-2-MILLION-CARS/ HTTP://WWW.AUTONEWS.COM/ARTICLE/20141211/OEM/141219956/GM-OFFERS-FIX-ON-SMALL-CAR-IGNITIONS-TO-PREVENT-STUCK-KEYS Look up ODI 10981502 at NHTSA ↗
Engine	00.0% No examples available for this selection.	1624.6% ODI 10746853 · 48,000 mi TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE KEY FAILED TO DISENGAGE FROM THE IGNITION SWITCH AFTER THE VEHICLE WAS TURNED OFF. THE CONTACT STATED THAT THE RADIO WOULD SHUT OFF AND THE PARKING BREAK WARNING INDICATOR ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. HOWEVER, THE SPARK PLUGS, THE FUSES, AND THE RADIO WERE REPLACED. THE FAILURE REC… Look up ODI 10746853 at NHTSA ↗	4849.5% ODI 10789451 · 31,000 mi ON 11/9/2015 MY SUV ENGINE CUT OFF AND I LOST ALL POWER TO OPERATE IT. THE KEY WOULD NOT COME OUT OF THE IGNITION. I WAS ATTEMPTING TO COME TO A STOP ON TWO OCCASIONS ON THE SAME DAY AND COULD NOT CONTINUE NORMAL VEHICLE OPERATIONS. I AM TAKING THE VEHICLE BACK TO THE DEALER 11/10/2015. Look up ODI 10789451 at NHTSA ↗	3021.7% ODI 10616798 · 860 mi DROVE TO A PARK AND SAW A POOF OF SMOKE ALONG WITH A STRONG SMELL INSIDE THE CAPTIVE, AND WE QUICKLY GOT OUT AND RADIATOR FLUID STARTED LEAKING. *JS Look up ODI 10616798 at NHTSA ↗	428.6% ODI 11123915 · 60,000 mi CAPTIVA WILL STUTTER AND STALL UP CURVED HILLS AT 2000RPM IN DANGEROUS UNEXPECTED PLACES. WILL NOT THROW A CODE!!! IN ECO MODE AND AUTOMATIC DURING THE INCIDENTS. TOOK OUT OF ECO MODE AND RAISED TO 3000RPM TO PULL UP THE HILL. GAUGES FLAT LINED SEVERAL TIMES DURING THE INCIDENTS. Look up ODI 11123915 at NHTSA ↗
Unknown Or Other	00.0% No examples available for this selection.	812.3% ODI 10717255 · 42,000 mi I GOT INTO MY CAR AND CLOSED THE DOOR. I DON'T RECALL IF I HAD PUT THE KEY INTO THE IGNITION YET, WHEN I HEARD A LOUD "BOOM" SOUND LIKE THAT OF A EXPLOSION. I TURNED AROUND AND LOOKED AT MY REAR WINDOW THERE WAS ABOUT A 1 FOOT WHOLE AND THE REMAINDER OF THE WINDOW IS SHATTERED WAITING TO CAVE IN. I GOT OUT AND LOOKED, THE FORCE BLEW THE MOLDING OFF ON THE LEFT SIDE OF THE WINDOW AND IT AND MULTIPLE PIECES OF SHATTERED GLASS WERE ON THE GROUND. MY NEIGHBORS AND I JUST STOOD THERE AND LOOKED BECAUSE WE HAD NEVER SEEN ANYTHING LIKE THAT BEFORE. T… Look up ODI 10717255 at NHTSA ↗	1616.5% ODI 10730708 · 23,525 mi MY VEHICLE'S (2013 CHEVY CAPTIVA SPORT) SERVICE AIR BAG LIGHT HAS COME ON FOR THE THIRD TIME SINCE MAY 1, 2015. I TOOK IT TO THE CHEVY DEALER AFTER THE FIRST TIME BUT THEY COULDN'T DETERMINE THE CAUSE. 2ND INCIDENT I CONTACTED ONSTAR -DIAGNOSTIC SHOWED "COMPUTER MALFUNCTION" WITH THE AIR BAG. THE PASSENGER PRESENCE MODULE WAS REPLACED ON 6-16-15. TODAY, 3RD INCIDENT, 6-26-15. CONTACTED ONSTAR-DIAGNOSTIC SHOWED "GENERAL COMPUTER MALFUNCTION". I DO NOT FEEL CONFIDENT THAT MY AIR BAGS WILL FUNCTION PROPERLY IF NEEDED. I WILL BE TALKING TO THE SERV… Look up ODI 10730708 at NHTSA ↗	3021.7% ODI 10748292 · 25,000 mi ON JULY 9, 2015 AT APPROXIMATELY 4PM I NOTICED WHAT APPEARED TO BE (COLD) FROST BLOWING FROM THE INSIDE VENTS OF MY VEHICLE, AND AS I LOOKED AT THE TEMP. GAUGE I NOTICED IT WAS GOING UP IN THE 200S SO I IMMEDIATELY TURNED ON MY HEAT TOO REDUCED THE TEMP., BECAUSE I THOUGHT TH VEHICLE WAS OVER HEATING. BUT AFTER AWHILE I NOTIED THE TEMP WAS NOT GOING DOWN SO I SWITCHED TI THE AC, AND IMMEDIATELY THE TEMP. BEGAN TO GO DOWN BACK TO NORMAL, WHICH IS 181 ON AVERAGE. I'M NOT SURE WHAT THIS MEANS, AS I DID HAVE COOLANT IN THE OVERFLOW TANK. I TOOK THE… Look up ODI 10748292 at NHTSA ↗	321.4% ODI 11210232 · 60,000 mi WHEN STARTING THE VEHICLE AND CONSISTANY WHEN DRIVING THE AC COMPRESSOR STARTS TO MAKE A LOUD NOISE AND CLUTCH WILL ACTUALLY RUN BACKWARDS. IF IT BUSTS A BELT AND CAUSES THE STEARING TO STOP WORKING TO TO CAR SHUTTING DOWN WILL CAUSE MAJOR INJURIES OR DEATH. IHAVE BEEN WORKING ON CARS FAR ALMOST 20 YEARS. Look up ODI 11210232 at NHTSA ↗
Power Train	1100.0% ODI 10483826 · 12,000 mi DRIVING ALONG SLOWLY AND VEHICLE FROZE UP AND REFUSED TO MOVE. THE VEHICLE HAD TO BE TAKEN TO THE GARAGE BY TOW TRUCK. *TR Look up ODI 10483826 at NHTSA ↗	57.7% ODI 10626129 · 35,083 mi CAR WAS DRIVING FINE WENT INTO A STORE CAME OUT KEYLESS ENTRY WOULD NOT WORK, OPENED DOOR WITH KEY AND CAR WOULD NOT START. CALLED FOR A JUMP BUT BEFORE THE PERSON CAME THE CAR STARTED OUT OF THE BLUE. I NEVER ATTEMPTED TO START THE CAR AGAIN BUT HAD INADVERTENTLY LEFT THE SWITCH TO THE ON POSITION. I TOOK THE CAR INTO GOOD CHEVROLET FOR SERVICE AND WAS TOLD THAT MY CAR'S BRAINS WERE BASICALLY SCRAMBLED. I WAS TOLD THAT THE PCM, BANK 1 SENSOR 2 OXYGEN SENSORS WERE REPLACED AND THAT ALL CODES WERE CLEARED AND THAT THE REPAIR WAS VERIFIED. I … Look up ODI 10626129 at NHTSA ↗	99.3% ODI 10789451 · 31,000 mi ON 11/9/2015 MY SUV ENGINE CUT OFF AND I LOST ALL POWER TO OPERATE IT. THE KEY WOULD NOT COME OUT OF THE IGNITION. I WAS ATTEMPTING TO COME TO A STOP ON TWO OCCASIONS ON THE SAME DAY AND COULD NOT CONTINUE NORMAL VEHICLE OPERATIONS. I AM TAKING THE VEHICLE BACK TO THE DEALER 11/10/2015. Look up ODI 10789451 at NHTSA ↗	1611.6% ODI 10925013 · 48,000 mi MY VEHICLE HAS THE SAME IGNITION/KEY/GEARSHIFT ISSUES AS 25 MILLION VEHICLES COVERED BY GM'S 2014 "EXTENDED SERVICE AGREEMENT"/RECALL- WHEN IN PARK, THE KEY STICKS IN THE IGNITION DUE TO FAILED SHIFTING FUNCTIONALITIES. I CANNOT REMOVE MY KEY AND THE BATTERY DRAINS COMPLETELY DUE TO THE DASH LIGHTS AND OTHER SYSTEMS BEING ACTIVATED BY THE KEY'S PRESENCE IN THE IGNITION. I FIND THIS EXTREMELY DANGEROUS. IS MY VEHICLE REALLY IN PARK? CAN IT ROLL OVER ME, MY CHILD, OR SOMEONE ELSE WHEN I PARK IT AND WALK AWAY? GM IS ALREADY KNOWN FOR ITS IGNITION… Look up ODI 10925013 at NHTSA ↗	214.3% ODI 11123915 · 60,000 mi CAPTIVA WILL STUTTER AND STALL UP CURVED HILLS AT 2000RPM IN DANGEROUS UNEXPECTED PLACES. WILL NOT THROW A CODE!!! IN ECO MODE AND AUTOMATIC DURING THE INCIDENTS. TOOK OUT OF ECO MODE AND RAISED TO 3000RPM TO PULL UP THE HILL. GAUGES FLAT LINED SEVERAL TIMES DURING THE INCIDENTS. Look up ODI 11123915 at NHTSA ↗
Electronic Stability Control (Esc)	00.0% No examples available for this selection.	812.3% ODI 10870717 · 64,000 mi MY CAPTIVA DID NOT WANT TO START. THE KEY WAS LOCKED IN THE IGNITION. ALL THE LIGHTS WERE OFF AND THERE WAS NO LIGHTS ON THE INSTRUMENT PANEL. I DISCONNECTED THE NEGATIVE BATTERY CABLE FOR A MINUTE AND THEN PLUGGED IT BACK ON TO THE BATTERY. WHEN I WENT TO OPEN THE DOOR THE HORN STARTED HONKING AND ALL THE LIGHTS CAME ON. I DEACTIVATED THE ALARM WITH THE REMOTE ON THE KEY BUT ACCIDENTLY HIT THE LOCK BUTTON. I STATED THE VEHICLE AND WENT TO CLOSE THE HOOD. BUT WHEN I WENT TO OPEN THE DOOR THE DOORS HAD LOCKED AND MY VEHICLE WAS RUNNING. I… Look up ODI 10870717 at NHTSA ↗	77.2% ODI 10808997 · 83,000 mi TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE REDUCED POWER INDEPENDENTLY TO 20 MPH AS THE STABILITY TRACKER AND THE ENGINE POWER WARNING LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY AND THE FUEL INJECTOR NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. Look up ODI 10808997 at NHTSA ↗	96.5% ODI 10732049 · 37,250 mi HAPPENED ON FOUR OCCASIONS ALMOST CAUSING MAJOR ACCIDENTS THAT COULD HAVE RESULTED IN THE DEATH ON MY FAMILY. THREE OF WHICH WAS AFTER I TOOK TO THE DEALER TO GET IT FIXED, WHILE ON VACATION. FIRST EVENT HAPPENED ON JUNE 20,2015. I WAS DRIVING ON THE HIGHWAY AT 70MPH. MY CAR SUDDENLY LOST ENGINE POWER AND DROPPED TO 45MPH WITHIN SECONDS. THE STABILITRAC, TRACTION CONTROL AND ENGINE LIGHTS CAME ON. I COULD NOT GET MY CAR TO GO OVER 50 MPH ON INTERSTATE. WHEN I ARRIVED HOME I CALLED CHEVY CORPORATION AND MADE A REPORT. I DROPPED MY VEHICLE OFF AT… Look up ODI 10732049 at NHTSA ↗	17.1% ODI 11181410 · 44,000 mi WHILE DRIVING ON A PAVED ROAD, THE CAR BEGAN SWERVING FROM SIDE TO SIDE ,UNABLE TO CONTROL THE CAR AND RAN INTO THE DITCH WITH TOTAL DAMAGE TO CAR AND INJURIES TO THE DRIVER. AIR BAG DID NOT DEPLOY. STABILITY CONTROL LIGHT CAME ON. Look up ODI 11181410 at NHTSA ↗
Steering	00.0% No examples available for this selection.	34.6% ODI 11011221 · 10,000 mi TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE EMERGENCY PARKING SIGNAL LIGHT WOULD SUDDENLY ILLUMINATE BEFORE THE VEHICLE SLOWED DOWN AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER JIM LUPIENT CHEVROLET LOCATED IN BLOOMINGTON, MINNESOTA WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE FAILED. THE BODY CONTROL MODULE WAS REPLACED BUT THE FAILURE REOCCURRED 2 MONTHS LATER. IN ADDITION, IN 2013 THE POWER STEERING FAILED WHILE DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO THE DEAL… Look up ODI 11011221 at NHTSA ↗	55.2% ODI 10732788 · 15,000 mi WHEN TRYING TO START THE VEHICLE THE KEY WON'T TURN TO START THE CAR. HAS HAPPENED AT LEAST 12 TIMES. CALLED AAA TO START IT. MECHANIC HAD HARD TIME STARTING THE VEHICLE. HAS TO PUSH ON BRAKE SO HARD THAT I CAN'T DO IT. HE SAID THIS SHOULD NOT BE HAPPENING. HE HAD DIFFICULT TIME. I AM AFRAID TO DRIVE THE CAR. I WANT THIS REPORTED AND SOMETHING DONE. SOMETHING IS DEFECTIVE. ALSO THE BUMPER PAINT IS ALL CHIPPED WHERE IT ATTACHES TO THE BODY THE WHOLE WAY AROUND ON ONE BUMPER. THIS IS A DEFECT ALSO. NO WAY SHOULD THESE TWO PROBLEMS BE HAPPENING!! … Look up ODI 10732788 at NHTSA ↗	96.5% ODI 10650362 · 14,000 mi RENTED THE CAPTIVA FROM ENTERPRISE AT JACKSONVILLE, FL, AIRPORT. ENGINE HAD CLATTERED A BIT AT SLOW SPEEDS BUT NOT ON HIGHWAY. ON THIRD AND LAST DAY WE WERE DRIVING AWAY AFTER A TRAFFIC LIGHT HAD TURNED GREEN AND THE ENGINE JUST STOPPED WORKING. THE CAR TURNED OFF. I PUT ON THE HAZARD LIGHTS AND TURNED INTO RIGHT LANE, THEN INTO A PARKING LOT THAT LUCKILY HAPPENED TO BE NEXT TO IT. ALL THE CARS AROUND US WERE MOVING SLOWLY - AGAIN, LUCKILY - BECAUSE THEY HAD BEEN STOPPED AT THE TRAFFIC LIGHT. I LOST THE POWER IN STEERING AND ALSO THE BRAKES. I … Look up ODI 10650362 at NHTSA ↗	214.3% ODI 10913727 TL* THE CONTACT OWNS A 2015 CHEVROLET CAPTIVA. WHILE TURNING AT A CERTAIN ANGLE, THE METAL PART OF THE STEERING WHEEL INJURED THE CONTACT'S HAND. MEDICAL ATTENTION WAS NOT RECEIVED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE. Look up ODI 10913727 at NHTSA ↗
Air Bags	00.0% No examples available for this selection.	34.6% ODI 10839143 · 45,000 mi TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG OFF WARNING INDICATOR ILLUMINATED WITH AN OCCUPANT PRESENT. THE VEHICLE WAS DRIVEN; HOWEVER, THE FAILURE PERSISTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. Look up ODI 10839143 at NHTSA ↗	22.1% ODI 10683352 · 32,000 mi JANUARY 2, I WAS DRIVING ON I95 AT 60 MILES AN HOUR, ANOTHER CAR GOT FLAT TIERS AND LOST CONTROL, SUDDENLY MADE A U TURN AND IMPACTED ME FRONT TO FRONT, MY AIR BAGS DIDN'T DEPLOYED, CALLED CAR MAKER AND THEY HAVE NO RE-CALLS AND NO TAKING ANY ACTIONS ABOUT MY REPORT. *TR Look up ODI 10683352 at NHTSA ↗	75.1% ODI 10881320 · 49,000 mi TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHEN THE VEHICLE WAS STARTED, THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. Look up ODI 10881320 at NHTSA ↗	214.3% ODI 11181410 · 44,000 mi WHILE DRIVING ON A PAVED ROAD, THE CAR BEGAN SWERVING FROM SIDE TO SIDE ,UNABLE TO CONTROL THE CAR AND RAN INTO THE DITCH WITH TOTAL DAMAGE TO CAR AND INJURIES TO THE DRIVER. AIR BAG DID NOT DEPLOY. STABILITY CONTROL LIGHT CAME ON. Look up ODI 11181410 at NHTSA ↗
Fuel/Propulsion System	00.0% No examples available for this selection.	46.2% ODI 11015255 · 60,000 mi I HAVE READ SEVERAL COMPLAINTS ABOUT CHEVY CAPTIVAS ONLINE TODAY AS I WAS SEARCHING FOR AN ANSWER FOR WHY MY CAR DIED ON ME TWICE WHILE DRIVING HOME THIS EVENING. ONCE WAS ON A HILL TURNING ONTO THE ROAD BEFORE MY HOME AND THE SECOND TIME WAS PULLING INTO MY APARTMENT COMPLEX. IF I WAS ON THE HIGHWAY OR THERE WAS A CAR COMING OVER THE HILL I COULD HAVE BEEN INJURED IN AN ACCIDENT. LATELY THE PARKING BREAK AND CHECK ENGINE LIGHTS HAVE BEEN COMING ON AND GOING OFF, ALSO I'VE HAD TIMES WHEN I'D GO TO START MY VEHICLE IT WOULD ACT AS IF THE BATTERY… Look up ODI 11015255 at NHTSA ↗	44.1% ODI 10808997 · 83,000 mi TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE REDUCED POWER INDEPENDENTLY TO 20 MPH AS THE STABILITY TRACKER AND THE ENGINE POWER WARNING LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY AND THE FUEL INJECTOR NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. Look up ODI 10808997 at NHTSA ↗	32.2% ODI 11173538 · 101,000 mi THE VEHICLE'S ENGINE DIED WHEN IDLING AT STOP LIGHT. IT RESTARTED AND DIED IMMEDIATELY AND THE OIL LIGHT CAME ON. OIL BLEW OUT THE EXHAUST PIPE AND COVERED THE BACK OF THE VEHICLE. THE REST OF THE OIL DRAINED ONTO THE STREET BELOW THE VEHICLE. Look up ODI 11173538 at NHTSA ↗	17.1% ODI 11364601 · 91,000 mi WHEN STARTING THE VEHICLE IT'LL MAKE A ROUGH SOUND AND THE ENGINE WILL CUT OFF. O HAVE TO TURN ON THE IGNITION TWICE BEFORE DRIVING. THE VEHICLE HAS POOR POWER WHEN ACCELERATING. I'VE TOOK IT BACK TO THE DEALERSHIP TWICE AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG. Look up ODI 11364601 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	43,000–80,000 mi	67,000 mi	45	ODI 10680077 · 25,967 mi ELECTRICAL AND SPEED CONTROL: REPLACED INSTRUMENT CLUSTER AND PROGRAMMED. CRUISE CONTROL AND ODOMETER DID NOT MATCH PROGRAMMED 70 MPH AND REGISTERED 68. ENGINE: VALVE OR LIFTER CLATTER UNABLE TO DUPLICATE. DOOR RATTLE: FOUND LOCK KNOB VIBRATING IN DOOR PANEL HOLE INSULATE ROD: NOISE GONE. *TR Look up ODI 10680077 at NHTSA ↗ ODI 10748292 · 25,000 mi ON JULY 9, 2015 AT APPROXIMATELY 4PM I NOTICED WHAT APPEARED TO BE (COLD) FROST BLOWING FROM THE INSIDE VENTS OF MY VEHICLE, AND AS I LOOKED AT THE TEMP. GAUGE I NOTICED IT WAS GOING UP IN THE 200S SO I IMMEDIATELY TURNED ON MY HEAT TOO REDUCED THE TEMP., BECAUSE I THOUGHT TH VEHICLE WAS OVER HEATING. BUT AFTER AWHILE I NOTIED THE TEMP WAS NOT GOING DOWN SO I SWITCHED TI THE AC, AND IMMEDIATELY THE TEMP. BEGAN TO GO DOWN BACK TO NORMAL, WHICH IS 181 ON AVERAGE. I'M NOT SURE WHAT THIS MEANS, AS I DID HAVE COOLANT IN THE OVERFLOW TANK. I TOOK THE… Look up ODI 10748292 at NHTSA ↗ ODI 10787507 · 18,800 mi WHILE DRIVING I WAS SUDDENLY OVERCOME BY A NOXIOUS ODOR WHICH CAUSED BURNING IN MY EYES, NOSE AND THROAT. I TURNED OFF MY A/C AND OPENED MY WINDOWS WHICH HELPED DILUTE THE ODOR. BY CHANCE I LIFTED MY DRIVER-SIDE VISOR AND A LOUD CLICKING OCCURRED. I REPEATED THIS TO TRY TO FIGURE OUT WHAT WAS WRONG, THEN WHEN I GRASPED THE ROD THAT THE VISOR SLIDES ON MY FINGERS WERE BURNED AND BLISTERED.BECAUSE IT WAS SO HOT. THE CABIN LIGHTS FLICKER AND THE HEADLIGHTS DO AS WELL. THE CEILING AREA BY THE VISOR BECOMES VERY HOT TO THE TOUCH. WHEN THE CAR IS OFF… Look up ODI 10787507 at NHTSA ↗
Engine	53,145–110,000 mi	80,000 mi	21	ODI 10616798 · 860 mi DROVE TO A PARK AND SAW A POOF OF SMOKE ALONG WITH A STRONG SMELL INSIDE THE CAPTIVE, AND WE QUICKLY GOT OUT AND RADIATOR FLUID STARTED LEAKING. JS Look up ODI 10616798 at NHTSA ↗ ODI 10650362 · 14,000 mi RENTED THE CAPTIVA FROM ENTERPRISE AT JACKSONVILLE, FL, AIRPORT. ENGINE HAD CLATTERED A BIT AT SLOW SPEEDS BUT NOT ON HIGHWAY. ON THIRD AND LAST DAY WE WERE DRIVING AWAY AFTER A TRAFFIC LIGHT HAD TURNED GREEN AND THE ENGINE JUST STOPPED WORKING. THE CAR TURNED OFF. I PUT ON THE HAZARD LIGHTS AND TURNED INTO RIGHT LANE, THEN INTO A PARKING LOT THAT LUCKILY HAPPENED TO BE NEXT TO IT. ALL THE CARS AROUND US WERE MOVING SLOWLY - AGAIN, LUCKILY - BECAUSE THEY HAD BEEN STOPPED AT THE TRAFFIC LIGHT. I LOST THE POWER IN STEERING AND ALSO THE BRAKES. I … Look up ODI 10650362 at NHTSA ↗ ODI 10680077 · 25,967 mi ELECTRICAL AND SPEED CONTROL: REPLACED INSTRUMENT CLUSTER AND PROGRAMMED. CRUISE CONTROL AND ODOMETER DID NOT MATCH PROGRAMMED 70 MPH AND REGISTERED 68. ENGINE: VALVE OR LIFTER CLATTER UNABLE TO DUPLICATE. DOOR RATTLE: FOUND LOCK KNOB VIBRATING IN DOOR PANEL HOLE INSULATE ROD: NOISE GONE. TR Look up ODI 10680077 at NHTSA ↗
Unknown Or Other	32,438–73,250 mi	47,500 mi	18	ODI 10748292 · 25,000 mi ON JULY 9, 2015 AT APPROXIMATELY 4PM I NOTICED WHAT APPEARED TO BE (COLD) FROST BLOWING FROM THE INSIDE VENTS OF MY VEHICLE, AND AS I LOOKED AT THE TEMP. GAUGE I NOTICED IT WAS GOING UP IN THE 200S SO I IMMEDIATELY TURNED ON MY HEAT TOO REDUCED THE TEMP., BECAUSE I THOUGHT TH VEHICLE WAS OVER HEATING. BUT AFTER AWHILE I NOTIED THE TEMP WAS NOT GOING DOWN SO I SWITCHED TI THE AC, AND IMMEDIATELY THE TEMP. BEGAN TO GO DOWN BACK TO NORMAL, WHICH IS 181 ON AVERAGE. I'M NOT SURE WHAT THIS MEANS, AS I DID HAVE COOLANT IN THE OVERFLOW TANK. I TOOK THE… Look up ODI 10748292 at NHTSA ↗ ODI 10787507 · 18,800 mi WHILE DRIVING I WAS SUDDENLY OVERCOME BY A NOXIOUS ODOR WHICH CAUSED BURNING IN MY EYES, NOSE AND THROAT. I TURNED OFF MY A/C AND OPENED MY WINDOWS WHICH HELPED DILUTE THE ODOR. BY CHANCE I LIFTED MY DRIVER-SIDE VISOR AND A LOUD CLICKING OCCURRED. I REPEATED THIS TO TRY TO FIGURE OUT WHAT WAS WRONG, THEN WHEN I GRASPED THE ROD THAT THE VISOR SLIDES ON MY FINGERS WERE BURNED AND BLISTERED.BECAUSE IT WAS SO HOT. THE CABIN LIGHTS FLICKER AND THE HEADLIGHTS DO AS WELL. THE CEILING AREA BY THE VISOR BECOMES VERY HOT TO THE TOUCH. WHEN THE CAR IS OFF… Look up ODI 10787507 at NHTSA ↗ ODI 10883213 · 48,000 mi THE AIR GETS HOT WHEN SITTING STILL. THE AIR EVEN ON HIGH WILL BARELY WORK AT TIMES. WHEN SWITCHED ON JUST THE TIP FACE VENTS, IT BECOMES STUCK BLOWING ONLY ON FEET FOR DAYS AT A TIME. Look up ODI 10883213 at NHTSA ↗
Power Train	46,000–70,965 mi	52,244 mi	14	ODI 10925013 · 48,000 mi MY VEHICLE HAS THE SAME IGNITION/KEY/GEARSHIFT ISSUES AS 25 MILLION VEHICLES COVERED BY GM'S 2014 "EXTENDED SERVICE AGREEMENT"/RECALL- WHEN IN PARK, THE KEY STICKS IN THE IGNITION DUE TO FAILED SHIFTING FUNCTIONALITIES. I CANNOT REMOVE MY KEY AND THE BATTERY DRAINS COMPLETELY DUE TO THE DASH LIGHTS AND OTHER SYSTEMS BEING ACTIVATED BY THE KEY'S PRESENCE IN THE IGNITION. I FIND THIS EXTREMELY DANGEROUS. IS MY VEHICLE REALLY IN PARK? CAN IT ROLL OVER ME, MY CHILD, OR SOMEONE ELSE WHEN I PARK IT AND WALK AWAY? GM IS ALREADY KNOWN FOR ITS IGNITION… Look up ODI 10925013 at NHTSA ↗ ODI 10930155 · 45,000 mi WHEN IN PARK, THE KEY STICKS IN THE IGNITION DUE TO FAILED SHIFTING FUNCTIONALITIES. I CANNOT REMOVE MY KEY AND THE BATTERY DRAINS COMPLETELY DUE TO THE DASH LIGHTS AND OTHER SYSTEMS BEING ACTIVATED BY THE KEY'S PRESENCE IN THE IGNITION. I HAVE SEARCHED ONLINE AND DISCOVERED THAT THE KEY CAN BE MANUALLY RELEASED BY PRESSING A SWITCH UNDER THE PLASTIC COVER NEAR THE IGNITION. BEFORE I LEARNED THIS TRICK, I HAD TO LEAVE THE KEY IN ALL DAY AND IT DRAINED MY BATTERY COMPLETELY. I AM CONCERNED SINCE I HAVE HEARD OF DEATHS THAT OCCUR WHEN THE VEHIC… Look up ODI 10930155 at NHTSA ↗ ODI 10955233 · 48,488 mi WHILE DRIVING LOST SUDDENLY LOST MOVEMENT , MADE IT INTO A DRIVEWAY AND LOST ALL GEARS. UNDERNEATH WAS A HUGE PUDDLE OF FLUID. THE FITTING FROM THE TRANSMISSION LINE TO THE COOLANT BLEW. THIS HAPPENED ON 2/4/2017 IT HAS BEEN AT THE DEALERS SINCE 2/6/2017 AND ITS NOW 2/17/2017. THEY SAY THE PARTS ON BACK ORDER...ITS A FLIPPIN HOSE COME ON! NOW WE ARE BEING TOLD THAT THEY WILL FIND SOMETHING OUT BY 2/21/2017. MEAN WHILE I HAVE NO VEHICLE. GM SOUNDED HELPFUL TIL WHEN WE CALLED THEM BACK WHEN THEY TOLD US TO AND NEVER GOT BACK TO US.THE 2014 CHEVY … Look up ODI 10955233 at NHTSA ↗
Electronic Stability Control (Esc)	44,750–87,988 mi	71,500 mi	8	ODI 10732049 · 37,250 mi HAPPENED ON FOUR OCCASIONS ALMOST CAUSING MAJOR ACCIDENTS THAT COULD HAVE RESULTED IN THE DEATH ON MY FAMILY. THREE OF WHICH WAS AFTER I TOOK TO THE DEALER TO GET IT FIXED, WHILE ON VACATION. FIRST EVENT HAPPENED ON JUNE 20,2015. I WAS DRIVING ON THE HIGHWAY AT 70MPH. MY CAR SUDDENLY LOST ENGINE POWER AND DROPPED TO 45MPH WITHIN SECONDS. THE STABILITRAC, TRACTION CONTROL AND ENGINE LIGHTS CAME ON. I COULD NOT GET MY CAR TO GO OVER 50 MPH ON INTERSTATE. WHEN I ARRIVED HOME I CALLED CHEVY CORPORATION AND MADE A REPORT. I DROPPED MY VEHICLE OFF AT… Look up ODI 10732049 at NHTSA ↗ ODI 11063462 · 47,000 mi MY KEY CONTINUOUSLY ARE STUCK IN THE IGNITION WHEN TRYING TO EXIT. I HAVE HAD TO SIT IN MY CAR FOR AN HOUR. AFTER CONSTANT ATTEMPTS, I WAS FINALLY ABLE TO REMOVE THEM. HAVE TRIED WD -40, NOT CHANGES. ONCE MY SON HAD TO REMOVE THE FRONT PANEL AND UNSCREW PARTS IN ORDER TO REMOVE THE KEY. THE PROBLEM BEGAN LATE DECEMBER AND CONTINUES TO DATE. VEHICLE STATIONARY. Look up ODI 11063462 at NHTSA ↗ ODI 11283204 · 113,000 mi I HAD DRIVEN IT ABOUT 12 MILES AND KILLED THE CAR MEANING I TURNED IT OFF AND IMMEDIATELY IT HAD NO POWER WHAT SO EVER. THEN SAT NOV 30,2019 I WAS DRIVING IT DOWN THE HIGHWAY AND THE SENSOR LIGHTS FOR THE PARKING BRAKE CAME ON AND IT CHIMED LETTING ME KNOW SOMETHING WAS WRONG AND THEN IT QUIT. SUN, DEC 1ST, 2019 I WAS DRIVING DOWN THE HIGHWAY IN OKC AND THE SAME ISSUE WITH THE PARKING BRAKE SENSOR LIGHT CAME ON SEVERAL TIMES THROUGH THE NIGHT. NEXT, I HAD TURNED DOWN A SIDE ROAD ABOUT TO DRIVE OVER A SPEED BUMP, WHEN THE CAR SLIPPED OUT OF 1ST … Look up ODI 11283204 at NHTSA ↗
Steering	27,016–66,783 mi	42,065 mi	6	ODI 10650362 · 14,000 mi RENTED THE CAPTIVA FROM ENTERPRISE AT JACKSONVILLE, FL, AIRPORT. ENGINE HAD CLATTERED A BIT AT SLOW SPEEDS BUT NOT ON HIGHWAY. ON THIRD AND LAST DAY WE WERE DRIVING AWAY AFTER A TRAFFIC LIGHT HAD TURNED GREEN AND THE ENGINE JUST STOPPED WORKING. THE CAR TURNED OFF. I PUT ON THE HAZARD LIGHTS AND TURNED INTO RIGHT LANE, THEN INTO A PARKING LOT THAT LUCKILY HAPPENED TO BE NEXT TO IT. ALL THE CARS AROUND US WERE MOVING SLOWLY - AGAIN, LUCKILY - BECAUSE THEY HAD BEEN STOPPED AT THE TRAFFIC LIGHT. I LOST THE POWER IN STEERING AND ALSO THE BRAKES. I … Look up ODI 10650362 at NHTSA ↗ ODI 10713756 · 22,000 mi TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING IN SNOW AT 20 MPH, THE WHEEL WELL WAS CONSUMED WITH SNOW AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. IN ADDITION, THE TRACTION AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.... UPDATED 06-02-15 BF UPDATED 10/11/2017CN Look up ODI 10713756 at NHTSA ↗ ODI 11130900 · 75,022 mi TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. AFTER RESTARTING THE VEHICLE, THE STEERING OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PETE MOORE CHEVROLET, 106 N. NEW WARRINGTON RD, PENSACOLA, FL) WHERE IT WAS DIAGNOSED THAT THE INTERIOR AND EXTERIOR CAMSHAFT AND THE POWER STEERING GEAR WERE FAULTY AND NEEDED TO BE REPLACED. ALSO, THE POWER STEERING FLUID LEAKED OUT. THE VEHICLE WAS… Look up ODI 11130900 at NHTSA ↗
Air Bags	49,000–76,000 mi	56,000 mi	5	ODI 10881320 · 49,000 mi TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHEN THE VEHICLE WAS STARTED, THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. Look up ODI 10881320 at NHTSA ↗ ODI 11047808 · 141,000 mi TL* THE CONTACT OWNED A 2014 CHEVROLET CAPTIVA. WHILE DRIVING 25 MPH, ANOTHER VEHICLE RAN THROUGH A STOP SIGN. THE CONTACT CRASHED INTO THE SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED SOFT TISSUE BRUISING, WHICH REQUIRED MEDICAL ATTENTION. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000. THE CONSUMER STATED AFTER 6 WEEKS OF PHYSICAL THERAPY AND WORSENING PAIN, THE DOCTOR ADVISED … Look up ODI 11047808 at NHTSA ↗ ODI 11084952 · 56,000 mi TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. AS A RESULT, THE VEHICLE STRUCK A SIGN POST AND CRASHED INTO AN OATS FARM FIELD. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED A FEW INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS DRIVABLE. THE CONTACT CALLED JOHN L. SULLIVAN CHEVROLET AT [phone removed] (350 AUTUMN DR, ROSEVILLE, CA 95661) AND TH… Look up ODI 11084952 at NHTSA ↗
Structure:Body	63,000–65,000 mi	65,000 mi	5	ODI 10713756 · 22,000 mi TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING IN SNOW AT 20 MPH, THE WHEEL WELL WAS CONSUMED WITH SNOW AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. IN ADDITION, THE TRACTION AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.... UPDATED 06-02-15 BF UPDATED 10/11/2017CN Look up ODI 10713756 at NHTSA ↗ ODI 11129446 · 63,000 mi I WAS INVOLVED IN A COLLISION & WAS HIT HARD FRONT PASSENGER & SIDE PASSENGER. WAS T BONED AT BUSY INTERSECTION. I WAS DRIVING DOWN A BUSY CITY STREET. MY UPPER BODY/STERNUM/UPPER ABDOMEN HIT THE STEERING WHEEL FULL FORCE, MY AIRBAG DID NOT DEPLOY & SEATBELT DID NOT LOCK DOWN IN PLACE IMMEDIATELY LIKE IT SHOULD HAVE. WENT BY AMBULANCE TO HOSPITAL WITH STERNAL, RIBS, & SPINAL INJURIES. I WANT TO KNOW WHY AIRBAG DID NOT DEPLOY TO PROTECT ME & WHY SEATBELT DID NOT LOCK DOWN QUICKLY ENOUGH SO I WOULD NOT HIT STEERING WHEEL. Look up ODI 11129446 at NHTSA ↗ ODI 11204061 · 65,000 mi TAKATA RECALL CAR PARKED IN GARAGE. DAUGHTER TRIED TO OPEN LEFT SIDE PASSENGER DOOR AND THE DOOR HANDLE BROKE. IF THIS WAS AN EMERGENCY, LIVES COULD HAVE BEEN LOST! Look up ODI 11204061 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2014: 20 complaints · 2015: 2 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2014	4	9	20
2015	0	1	2

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2014	138	0	0
2015	14	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Engine	Unknown Or Other	Power Train	Electronic Stability Control (Esc)	Steering	Air Bags	Structure:Body
Electrical System	—	9 ODI 10680077 · 25,967 mi ELECTRICAL AND SPEED CONTROL: REPLACED INSTRUMENT CLUSTER AND PROGRAMMED. CRUISE CONTROL AND ODOMETER DID NOT MATCH PROGRAMMED 70 MPH AND REGISTERED 68. ENGINE: VALVE OR LIFTER CLATTER UNABLE TO DUPLICATE. DOOR RATTLE: FOUND LOCK KNOB VIBRATING IN DOOR PANEL HOLE INSULATE ROD: NOISE GONE. TR Look up ODI 10680077 at NHTSA ↗ ODI 11032690 · 62,200 mi TL THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK THE DOORS AND HAD THE DOORS HAD TO BE MANUALLY LOCKED AND UNLOCKED. THE KEY FOB WAS STUCK IN THE IGNITION. WHILE DRIVING 65 MPH, THE INSTRUMENT CLUSTER FLASHED AND THE VEHICLE STALLED AND RESTARTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JACK SCHMITT CHEVROLET, 127 REGENCY PARK, OFALLON, IL 62269), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 8-3424683927. THE CONTACT WAS ADVISED TO TAKE … Look up ODI 11032690 at NHTSA ↗ ODI 11318705 · 110,000 mi MY CURRENT PROBLEM IS THAT I AM NOW IN NEED OF A NEW ENGINE DUE TO THE FACT THAT THIS ENGINE, THE SAME ENGINE THAT IS IN THE CLASS ACTION LAWSUIT, USES AN EXCESSIVE AMOUNT OF OIL AND THEREFORE HAS CAUSED MOTOR DAMAGE OVER THE PAST 6 YEARS. I REGULARLY CHANGE MY OIL, BUT DIDN'T REALIZE HOW MUCH OIL THIS ENGINE GOES THROUGH IN ADDITION TO REGULAR OIL CHANGES. IT SHOULD NOT NEED A NEW ENGINE AT THIS POINT IF THE ENGINE FUNCTIONED CORRECTLY. IN ADDITION, A FEW MONTHS BACK I HAVE DIFFICULTY WITH THE CAR NOT STARTING AS IF THE BATTERY WAS DEAD. NO EL… Look up ODI 11318705 at NHTSA ↗	6 ODI 10748292 · 25,000 mi ON JULY 9, 2015 AT APPROXIMATELY 4PM I NOTICED WHAT APPEARED TO BE (COLD) FROST BLOWING FROM THE INSIDE VENTS OF MY VEHICLE, AND AS I LOOKED AT THE TEMP. GAUGE I NOTICED IT WAS GOING UP IN THE 200S SO I IMMEDIATELY TURNED ON MY HEAT TOO REDUCED THE TEMP., BECAUSE I THOUGHT TH VEHICLE WAS OVER HEATING. BUT AFTER AWHILE I NOTIED THE TEMP WAS NOT GOING DOWN SO I SWITCHED TI THE AC, AND IMMEDIATELY THE TEMP. BEGAN TO GO DOWN BACK TO NORMAL, WHICH IS 181 ON AVERAGE. I'M NOT SURE WHAT THIS MEANS, AS I DID HAVE COOLANT IN THE OVERFLOW TANK. I TOOK THE… Look up ODI 10748292 at NHTSA ↗ ODI 10787507 · 18,800 mi WHILE DRIVING I WAS SUDDENLY OVERCOME BY A NOXIOUS ODOR WHICH CAUSED BURNING IN MY EYES, NOSE AND THROAT. I TURNED OFF MY A/C AND OPENED MY WINDOWS WHICH HELPED DILUTE THE ODOR. BY CHANCE I LIFTED MY DRIVER-SIDE VISOR AND A LOUD CLICKING OCCURRED. I REPEATED THIS TO TRY TO FIGURE OUT WHAT WAS WRONG, THEN WHEN I GRASPED THE ROD THAT THE VISOR SLIDES ON MY FINGERS WERE BURNED AND BLISTERED.BECAUSE IT WAS SO HOT. THE CABIN LIGHTS FLICKER AND THE HEADLIGHTS DO AS WELL. THE CEILING AREA BY THE VISOR BECOMES VERY HOT TO THE TOUCH. WHEN THE CAR IS OFF… Look up ODI 10787507 at NHTSA ↗ ODI 11144525 · 86,000 mi I RECENTLY BOUGHT A 2014 CHEVY CAPTIVA LTZ. UPON DRIVING IT OFF OF THE LOT AND PARKING, I TRIED TO USE THE BUTTON FOR THE BACK WINDSHIELD WASHER TO WASH THE WINDSHIELD AND THE WIPER WOULD COME ON BUT NO WATER CAME OUT. I DONE THIS REPEATEDLY THINKING MAYBE IT JUST TOOK SOME TIME TO GET BACK THERE, WHEN I STARTED HEARING WATER RUNNING AND STOPPED PRESSING THE BUTTON IMMEDIATELY. IMMEDIATELY FOLLOWING THAT, I STARTED TO SMELL SOMETHING BURNING AND THE SPEAKERS STARTED MAKING A POPPING SOUND. THE WASHER FLUID WAS LEAKING INSIDE THE REAR PANELING A… Look up ODI 11144525 at NHTSA ↗	6 ODI 11078414 · 83,000 mi THE KEY GETS STUCK IN THE IGNITION AND WILL NOT TURN BACK PAST ACC. THIS REQUIRES THE OPERATOR TO TURN THE VEHICLE ON AND OFF COUNTLESS TIMES, LEAVE THE KEYS IN THE IGNITION, LEAVE THE CAR RUNNING ETC, BECAUSE THE KEY WILL NOT COME OUT. ENGAGING THE SHIFTER AND TURNING THE STEERING WHEEL DO NOT SEND A 'SIGNAL' TO LET THE KEY RELEASE. Look up ODI 11078414 at NHTSA ↗ ODI 11078465 · 56,000 mi I CAN'T REMOVE THE KEY FROM THE SUV AFTER TURNING THE VEHICLE OFF. THIS STARTED ABOUT TWO MONTHS AGO. AT FIRST I WAS ABLE TO TURN THE SUV BACK ON AND WAS ABLE TO REMOVE THE KEY. IT HAS BEEN WORST LATELY. AS I FILL OUT THIS COMPLAINT , THE KEY IS STILL STUCK IN THE IGNITION, SO IF ANYONE WOULD LIKE TO STEAL MY CAR, THEY COULD. THE SUV JUST TURNED 56000 MILES. GM NEED TO FIX THIS, AS THIS HAS BEEN A PROBLEM NOT ONLY WITH THE CAPTIVA, BUT OTHER GM MODELS AS WELL. I HAVE HAD TO SIT IN MY CAR FOR ALMOST AN HOUR BEFORE THE KEY COULD BE REMOVED. HAD I… Look up ODI 11078465 at NHTSA ↗ ODI 11079170 · 46,000 mi TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION AND WOULD NOT TURN PAST THE ACCESSORY POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHIFT ASSEMBLY FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (SPITZER CHEVROLET NORTH CANTON, 7111 SUNSET STRIP AVE NW, NORTH CANTON, OH 44720) REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 46,… Look up ODI 11079170 at NHTSA ↗	6 ODI 11283204 · 113,000 mi I HAD DRIVEN IT ABOUT 12 MILES AND KILLED THE CAR MEANING I TURNED IT OFF AND IMMEDIATELY IT HAD NO POWER WHAT SO EVER. THEN SAT NOV 30,2019 I WAS DRIVING IT DOWN THE HIGHWAY AND THE SENSOR LIGHTS FOR THE PARKING BRAKE CAME ON AND IT CHIMED LETTING ME KNOW SOMETHING WAS WRONG AND THEN IT QUIT. SUN, DEC 1ST, 2019 I WAS DRIVING DOWN THE HIGHWAY IN OKC AND THE SAME ISSUE WITH THE PARKING BRAKE SENSOR LIGHT CAME ON SEVERAL TIMES THROUGH THE NIGHT. NEXT, I HAD TURNED DOWN A SIDE ROAD ABOUT TO DRIVE OVER A SPEED BUMP, WHEN THE CAR SLIPPED OUT OF 1ST … Look up ODI 11283204 at NHTSA ↗ ODI 11319000 · 67,000 mi I ABSOLUTELY LOVE MY CAR. I TAKE IT IN FOR REGULAR MAINTENANCE. IT HAS 71K MILES. WITHIN THE PAST (9) SERPENTINE BELT CAME COMPLETELY OFF, POWER STEERING PUMP HAD TO BE REPLACED, ENGINE COMPLETELY DIED ELECTRICAL SYSTEM NEEDED TO BE REPAIRED. CAR OUT OF COMMISSION FOR (3) WEEKS, HAD IT TOWED FROM SITE TO MY MECHANIC AND TOWED FROM THEIR TO BOWSER CHEVROLET.. NOW MY ENGINE LIGHT IS ON. SENSOR WAS REPLACED LAST WEEK, LIGHT WENT OUT; MY ENGINE LIGHT IS BACK ON. I WILL BE TAKING IT IN FOR REPAIRS. P0420 ISSUE. I'M HOPING IT FALLS WITHIN PA… Look up ODI 11319000 at NHTSA ↗ ODI 11341267 · 110,000 mi FREQUENTLY CAR WILL NOT START EVEN WITH GOOD BATTERY AND CABLE CONNECTIONS. WHILE DRIVING CAR WILL LOSE POWER. THE 3 GAUGES(RPM, SPEEDOMETER, AND GAS) ALL STOP AND WORKING. THE CAR WILL STILL RUN BUT AT A MUCH LESS POWER. SOMETIMES THEY START WORKING BUT RPMS WILL RUN VERY HIGH AND SPEED IS GREATLY DECREASED. MESSAGE COMES ACROSS TO SERVICE STABILITRAK AND TRACTION CONTROL. WARNING LIGHTS COME ON SUCH AS ABS, TCS WARNING,STABILITRAK INDICATOR, AND PARKING BRAKE WARNING. DOORS LOCK AND UNLOCK REPEATEDLY. AT TIMES HAVE BEEN ABLE TO RESET BY UNHOO… Look up ODI 11341267 at NHTSA ↗	2 ODI 11020464 KEY GETS STUCK IN THE IGNITION. IT'S NOT READING THAT IT'S IN PARK. FROM WHAT I'VE BEEN READING ONLINE, IT'S A COMMON PROBLEM WITH THIS MODEL. WIRING HAS A SHORT SOMEWHERE. I'VE HAD TO CHANGE MY BREAK LIGHTS 3 TIMES AND HAD TO CHANGE MY HEAD LIGHTS 7 TIMES SINCE THE 2 YEARS I'VE HAD IT. WITH AS BEING A NEWER VEHICLE, I SHOULDN'T HAVE THIS MANY PROBLEMS. Look up ODI 11020464 at NHTSA ↗ ODI 11297016 · 86,000 mi I WAS DRIVING ON THE HIGHWAY AND TURNED ON MY TURN SIGNAL AND THE CAR SHUT DOWN. THE EMERGENCY BRAKE LIGHT CAME ON AND MY POWER STEERING AND BRAKES WENT OUT. AS I TRIED TO MAKE MY WAY TO THE SIDE OF THE ROAD, THE CAR STARTED RUNNING AGAIN. I WAS TRAVELING AT 80MPH AND WAS SURROUNDED BY OTHERS TRAVELING AT THE SAME RATE OF SPEED. I WAS LUCKY I WASN'T KILLED. I ALSO HAVE TO TRY MULTIPLE TIMES TO START THE CAR, AND THE KEY HAS TO BE RELEASED MANUALLY. Look up ODI 11297016 at NHTSA ↗	0	1 ODI 11494028 Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately. Look up ODI 11494028 at NHTSA ↗
Engine	9 ODI 10680077 · 25,967 mi ELECTRICAL AND SPEED CONTROL: REPLACED INSTRUMENT CLUSTER AND PROGRAMMED. CRUISE CONTROL AND ODOMETER DID NOT MATCH PROGRAMMED 70 MPH AND REGISTERED 68. ENGINE: VALVE OR LIFTER CLATTER UNABLE TO DUPLICATE. DOOR RATTLE: FOUND LOCK KNOB VIBRATING IN DOOR PANEL HOLE INSULATE ROD: NOISE GONE. TR Look up ODI 10680077 at NHTSA ↗ ODI 11032690 · 62,200 mi TL THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK THE DOORS AND HAD THE DOORS HAD TO BE MANUALLY LOCKED AND UNLOCKED. THE KEY FOB WAS STUCK IN THE IGNITION. WHILE DRIVING 65 MPH, THE INSTRUMENT CLUSTER FLASHED AND THE VEHICLE STALLED AND RESTARTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JACK SCHMITT CHEVROLET, 127 REGENCY PARK, OFALLON, IL 62269), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 8-3424683927. THE CONTACT WAS ADVISED TO TAKE … Look up ODI 11032690 at NHTSA ↗ ODI 11318705 · 110,000 mi MY CURRENT PROBLEM IS THAT I AM NOW IN NEED OF A NEW ENGINE DUE TO THE FACT THAT THIS ENGINE, THE SAME ENGINE THAT IS IN THE CLASS ACTION LAWSUIT, USES AN EXCESSIVE AMOUNT OF OIL AND THEREFORE HAS CAUSED MOTOR DAMAGE OVER THE PAST 6 YEARS. I REGULARLY CHANGE MY OIL, BUT DIDN'T REALIZE HOW MUCH OIL THIS ENGINE GOES THROUGH IN ADDITION TO REGULAR OIL CHANGES. IT SHOULD NOT NEED A NEW ENGINE AT THIS POINT IF THE ENGINE FUNCTIONED CORRECTLY. IN ADDITION, A FEW MONTHS BACK I HAVE DIFFICULTY WITH THE CAR NOT STARTING AS IF THE BATTERY WAS DEAD. NO EL… Look up ODI 11318705 at NHTSA ↗	—	1 ODI 11058081 8 MONTHS AGO I REPLACED 2 SENSORS ON THE CAR AND NOW THE SAME 2 SENSORS ARE BAD. PREVENTS VEHICLE FROM GOING INTO PARK AND THE KEY FROM COMING OUT OF THE IGNITION. Look up ODI 11058081 at NHTSA ↗	1 ODI 11299952 · 97,000 mi AS THE CLASS ACTION LAWSUIT FINALIZED FOR THE 2010-2013 CHEVROLET EQUINOX AND GM TERRAIN 2.4L ECOTEC OIL CONSUMPTION. THE 2014 CHEVY CAPTIVA IS EXPERIENCING THE SAME ISSUES WITH THEIR 2.4L ECOTEC ENGINES WITH EXCESSIVE OIL CONSUMPTION AS DAMAGED ENGINE COMPONENTS CAUSING ISSUES. I HAVE NOTICED ENGINE KNOCKING AND CONSTANT CHECK ENGINE LIGHTS. I HAVE TO PUT 2 QUARTS OF OIL IN EVERY 3000 MILES. THE VEHICLE HAS A ROUGH IDLE WHEN SITTING AND LACKS ACCELERATION. IT CONTINUES TO BURN OUT MY O2 SENSORS AND CAM SENSORS. THE DEALERSHIP I TOOK TOO FOR RE… Look up ODI 11299952 at NHTSA ↗	4 ODI 10732049 · 37,250 mi HAPPENED ON FOUR OCCASIONS ALMOST CAUSING MAJOR ACCIDENTS THAT COULD HAVE RESULTED IN THE DEATH ON MY FAMILY. THREE OF WHICH WAS AFTER I TOOK TO THE DEALER TO GET IT FIXED, WHILE ON VACATION. FIRST EVENT HAPPENED ON JUNE 20,2015. I WAS DRIVING ON THE HIGHWAY AT 70MPH. MY CAR SUDDENLY LOST ENGINE POWER AND DROPPED TO 45MPH WITHIN SECONDS. THE STABILITRAC, TRACTION CONTROL AND ENGINE LIGHTS CAME ON. I COULD NOT GET MY CAR TO GO OVER 50 MPH ON INTERSTATE. WHEN I ARRIVED HOME I CALLED CHEVY CORPORATION AND MADE A REPORT. I DROPPED MY VEHICLE OFF AT… Look up ODI 10732049 at NHTSA ↗ ODI 11319000 · 67,000 mi I ABSOLUTELY LOVE MY CAR. I TAKE IT IN FOR REGULAR MAINTENANCE. IT HAS 71K MILES. WITHIN THE PAST (9) SERPENTINE BELT CAME COMPLETELY OFF, POWER STEERING PUMP HAD TO BE REPLACED, ENGINE COMPLETELY DIED ELECTRICAL SYSTEM NEEDED TO BE REPAIRED. CAR OUT OF COMMISSION FOR (3) WEEKS, HAD IT TOWED FROM SITE TO MY MECHANIC AND TOWED FROM THEIR TO BOWSER CHEVROLET.. NOW MY ENGINE LIGHT IS ON. SENSOR WAS REPLACED LAST WEEK, LIGHT WENT OUT; MY ENGINE LIGHT IS BACK ON. I WILL BE TAKING IT IN FOR REPAIRS. P0420 ISSUE. I'M HOPING IT FALLS WITHIN PA… Look up ODI 11319000 at NHTSA ↗ ODI 11349853 KEY IGNITION DOESN'T WORK HAVE HARD TIME TRYING GET CAR TO START. WHILE DRIVING ALL ELECTRICAL WILL GO OFF AND CAR WILL STOP THEN AFTER TRYING FEW TIMES WILL RESTART. HAD BATTERY REPLACED AND ENGINE CHECKED SAYS MAYBE SENSOR. Look up ODI 11349853 at NHTSA ↗	2 ODI 10650362 · 14,000 mi RENTED THE CAPTIVA FROM ENTERPRISE AT JACKSONVILLE, FL, AIRPORT. ENGINE HAD CLATTERED A BIT AT SLOW SPEEDS BUT NOT ON HIGHWAY. ON THIRD AND LAST DAY WE WERE DRIVING AWAY AFTER A TRAFFIC LIGHT HAD TURNED GREEN AND THE ENGINE JUST STOPPED WORKING. THE CAR TURNED OFF. I PUT ON THE HAZARD LIGHTS AND TURNED INTO RIGHT LANE, THEN INTO A PARKING LOT THAT LUCKILY HAPPENED TO BE NEXT TO IT. ALL THE CARS AROUND US WERE MOVING SLOWLY - AGAIN, LUCKILY - BECAUSE THEY HAD BEEN STOPPED AT THE TRAFFIC LIGHT. I LOST THE POWER IN STEERING AND ALSO THE BRAKES. I … Look up ODI 10650362 at NHTSA ↗ ODI 11130900 · 75,022 mi TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. AFTER RESTARTING THE VEHICLE, THE STEERING OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PETE MOORE CHEVROLET, 106 N. NEW WARRINGTON RD, PENSACOLA, FL) WHERE IT WAS DIAGNOSED THAT THE INTERIOR AND EXTERIOR CAMSHAFT AND THE POWER STEERING GEAR WERE FAULTY AND NEEDED TO BE REPLACED. ALSO, THE POWER STEERING FLUID LEAKED OUT. THE VEHICLE WAS… Look up ODI 11130900 at NHTSA ↗	0	0
Unknown Or Other	6 ODI 10748292 · 25,000 mi ON JULY 9, 2015 AT APPROXIMATELY 4PM I NOTICED WHAT APPEARED TO BE (COLD) FROST BLOWING FROM THE INSIDE VENTS OF MY VEHICLE, AND AS I LOOKED AT THE TEMP. GAUGE I NOTICED IT WAS GOING UP IN THE 200S SO I IMMEDIATELY TURNED ON MY HEAT TOO REDUCED THE TEMP., BECAUSE I THOUGHT TH VEHICLE WAS OVER HEATING. BUT AFTER AWHILE I NOTIED THE TEMP WAS NOT GOING DOWN SO I SWITCHED TI THE AC, AND IMMEDIATELY THE TEMP. BEGAN TO GO DOWN BACK TO NORMAL, WHICH IS 181 ON AVERAGE. I'M NOT SURE WHAT THIS MEANS, AS I DID HAVE COOLANT IN THE OVERFLOW TANK. I TOOK THE… Look up ODI 10748292 at NHTSA ↗ ODI 10787507 · 18,800 mi WHILE DRIVING I WAS SUDDENLY OVERCOME BY A NOXIOUS ODOR WHICH CAUSED BURNING IN MY EYES, NOSE AND THROAT. I TURNED OFF MY A/C AND OPENED MY WINDOWS WHICH HELPED DILUTE THE ODOR. BY CHANCE I LIFTED MY DRIVER-SIDE VISOR AND A LOUD CLICKING OCCURRED. I REPEATED THIS TO TRY TO FIGURE OUT WHAT WAS WRONG, THEN WHEN I GRASPED THE ROD THAT THE VISOR SLIDES ON MY FINGERS WERE BURNED AND BLISTERED.BECAUSE IT WAS SO HOT. THE CABIN LIGHTS FLICKER AND THE HEADLIGHTS DO AS WELL. THE CEILING AREA BY THE VISOR BECOMES VERY HOT TO THE TOUCH. WHEN THE CAR IS OFF… Look up ODI 10787507 at NHTSA ↗ ODI 11144525 · 86,000 mi I RECENTLY BOUGHT A 2014 CHEVY CAPTIVA LTZ. UPON DRIVING IT OFF OF THE LOT AND PARKING, I TRIED TO USE THE BUTTON FOR THE BACK WINDSHIELD WASHER TO WASH THE WINDSHIELD AND THE WIPER WOULD COME ON BUT NO WATER CAME OUT. I DONE THIS REPEATEDLY THINKING MAYBE IT JUST TOOK SOME TIME TO GET BACK THERE, WHEN I STARTED HEARING WATER RUNNING AND STOPPED PRESSING THE BUTTON IMMEDIATELY. IMMEDIATELY FOLLOWING THAT, I STARTED TO SMELL SOMETHING BURNING AND THE SPEAKERS STARTED MAKING A POPPING SOUND. THE WASHER FLUID WAS LEAKING INSIDE THE REAR PANELING A… Look up ODI 11144525 at NHTSA ↗	1 ODI 11058081 8 MONTHS AGO I REPLACED 2 SENSORS ON THE CAR AND NOW THE SAME 2 SENSORS ARE BAD. PREVENTS VEHICLE FROM GOING INTO PARK AND THE KEY FROM COMING OUT OF THE IGNITION. Look up ODI 11058081 at NHTSA ↗	—	1 ODI 11446193 The key keeps getting stuck in the ignition once the car is off. This prevents me from being able to leave my car unattended. I was trying to go grocery shopping and couldn't because the key wouldn't come out of the ignition for me to lock the doors. 01/04/2022. The most recent time this happened before today was about 2 weeks ago 12/21/2021. I tried starting the vehicle again and turning it off and it still wouldn't allow the key to release. My husband was able to get the key out the last after several hours. We will be scheduling an appointme… Look up ODI 11446193 at NHTSA ↗	1 ODI 11063462 · 47,000 mi MY KEY CONTINUOUSLY ARE STUCK IN THE IGNITION WHEN TRYING TO EXIT. I HAVE HAD TO SIT IN MY CAR FOR AN HOUR. AFTER CONSTANT ATTEMPTS, I WAS FINALLY ABLE TO REMOVE THEM. HAVE TRIED WD -40, NOT CHANGES. ONCE MY SON HAD TO REMOVE THE FRONT PANEL AND UNSCREW PARTS IN ORDER TO REMOVE THE KEY. THE PROBLEM BEGAN LATE DECEMBER AND CONTINUES TO DATE. VEHICLE STATIONARY. Look up ODI 11063462 at NHTSA ↗	0	1 ODI 11412839 · 76,000 mi WE WERE INVOLVED IN A DOMINO EFFECT ACCIDENT, WHERE MY CAR WAS TOTALED. IT SUFFERED SEVERE FRONT AND REAR DAMAGE, WITH THE REAR WINDOW SHATTERED AS WE WERE STRUCK FROM BEHIND WHILE STOPPED IN TRAFFIC ON AN INTERSTATE. NONE OF THE AIRBAGS DEPLOYED. Look up ODI 11412839 at NHTSA ↗	1 ODI 11412839 · 76,000 mi WE WERE INVOLVED IN A DOMINO EFFECT ACCIDENT, WHERE MY CAR WAS TOTALED. IT SUFFERED SEVERE FRONT AND REAR DAMAGE, WITH THE REAR WINDOW SHATTERED AS WE WERE STRUCK FROM BEHIND WHILE STOPPED IN TRAFFIC ON AN INTERSTATE. NONE OF THE AIRBAGS DEPLOYED. Look up ODI 11412839 at NHTSA ↗
Power Train	6 ODI 11078414 · 83,000 mi THE KEY GETS STUCK IN THE IGNITION AND WILL NOT TURN BACK PAST ACC. THIS REQUIRES THE OPERATOR TO TURN THE VEHICLE ON AND OFF COUNTLESS TIMES, LEAVE THE KEYS IN THE IGNITION, LEAVE THE CAR RUNNING ETC, BECAUSE THE KEY WILL NOT COME OUT. ENGAGING THE SHIFTER AND TURNING THE STEERING WHEEL DO NOT SEND A 'SIGNAL' TO LET THE KEY RELEASE. Look up ODI 11078414 at NHTSA ↗ ODI 11078465 · 56,000 mi I CAN'T REMOVE THE KEY FROM THE SUV AFTER TURNING THE VEHICLE OFF. THIS STARTED ABOUT TWO MONTHS AGO. AT FIRST I WAS ABLE TO TURN THE SUV BACK ON AND WAS ABLE TO REMOVE THE KEY. IT HAS BEEN WORST LATELY. AS I FILL OUT THIS COMPLAINT , THE KEY IS STILL STUCK IN THE IGNITION, SO IF ANYONE WOULD LIKE TO STEAL MY CAR, THEY COULD. THE SUV JUST TURNED 56000 MILES. GM NEED TO FIX THIS, AS THIS HAS BEEN A PROBLEM NOT ONLY WITH THE CAPTIVA, BUT OTHER GM MODELS AS WELL. I HAVE HAD TO SIT IN MY CAR FOR ALMOST AN HOUR BEFORE THE KEY COULD BE REMOVED. HAD I… Look up ODI 11078465 at NHTSA ↗ ODI 11079170 · 46,000 mi TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION AND WOULD NOT TURN PAST THE ACCESSORY POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHIFT ASSEMBLY FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (SPITZER CHEVROLET NORTH CANTON, 7111 SUNSET STRIP AVE NW, NORTH CANTON, OH 44720) REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 46,… Look up ODI 11079170 at NHTSA ↗	1 ODI 11299952 · 97,000 mi AS THE CLASS ACTION LAWSUIT FINALIZED FOR THE 2010-2013 CHEVROLET EQUINOX AND GM TERRAIN 2.4L ECOTEC OIL CONSUMPTION. THE 2014 CHEVY CAPTIVA IS EXPERIENCING THE SAME ISSUES WITH THEIR 2.4L ECOTEC ENGINES WITH EXCESSIVE OIL CONSUMPTION AS DAMAGED ENGINE COMPONENTS CAUSING ISSUES. I HAVE NOTICED ENGINE KNOCKING AND CONSTANT CHECK ENGINE LIGHTS. I HAVE TO PUT 2 QUARTS OF OIL IN EVERY 3000 MILES. THE VEHICLE HAS A ROUGH IDLE WHEN SITTING AND LACKS ACCELERATION. IT CONTINUES TO BURN OUT MY O2 SENSORS AND CAM SENSORS. THE DEALERSHIP I TOOK TOO FOR RE… Look up ODI 11299952 at NHTSA ↗	1 ODI 11446193 The key keeps getting stuck in the ignition once the car is off. This prevents me from being able to leave my car unattended. I was trying to go grocery shopping and couldn't because the key wouldn't come out of the ignition for me to lock the doors. 01/04/2022. The most recent time this happened before today was about 2 weeks ago 12/21/2021. I tried starting the vehicle again and turning it off and it still wouldn't allow the key to release. My husband was able to get the key out the last after several hours. We will be scheduling an appointme… Look up ODI 11446193 at NHTSA ↗	—	0	0	0	1 ODI 11494028 Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately. Look up ODI 11494028 at NHTSA ↗
Electronic Stability Control (Esc)	6 ODI 11283204 · 113,000 mi I HAD DRIVEN IT ABOUT 12 MILES AND KILLED THE CAR MEANING I TURNED IT OFF AND IMMEDIATELY IT HAD NO POWER WHAT SO EVER. THEN SAT NOV 30,2019 I WAS DRIVING IT DOWN THE HIGHWAY AND THE SENSOR LIGHTS FOR THE PARKING BRAKE CAME ON AND IT CHIMED LETTING ME KNOW SOMETHING WAS WRONG AND THEN IT QUIT. SUN, DEC 1ST, 2019 I WAS DRIVING DOWN THE HIGHWAY IN OKC AND THE SAME ISSUE WITH THE PARKING BRAKE SENSOR LIGHT CAME ON SEVERAL TIMES THROUGH THE NIGHT. NEXT, I HAD TURNED DOWN A SIDE ROAD ABOUT TO DRIVE OVER A SPEED BUMP, WHEN THE CAR SLIPPED OUT OF 1ST … Look up ODI 11283204 at NHTSA ↗ ODI 11319000 · 67,000 mi I ABSOLUTELY LOVE MY CAR. I TAKE IT IN FOR REGULAR MAINTENANCE. IT HAS 71K MILES. WITHIN THE PAST (9) SERPENTINE BELT CAME COMPLETELY OFF, POWER STEERING PUMP HAD TO BE REPLACED, ENGINE COMPLETELY DIED ELECTRICAL SYSTEM NEEDED TO BE REPAIRED. CAR OUT OF COMMISSION FOR (3) WEEKS, HAD IT TOWED FROM SITE TO MY MECHANIC AND TOWED FROM THEIR TO BOWSER CHEVROLET.. NOW MY ENGINE LIGHT IS ON. SENSOR WAS REPLACED LAST WEEK, LIGHT WENT OUT; MY ENGINE LIGHT IS BACK ON. I WILL BE TAKING IT IN FOR REPAIRS. P0420 ISSUE. I'M HOPING IT FALLS WITHIN PA… Look up ODI 11319000 at NHTSA ↗ ODI 11341267 · 110,000 mi FREQUENTLY CAR WILL NOT START EVEN WITH GOOD BATTERY AND CABLE CONNECTIONS. WHILE DRIVING CAR WILL LOSE POWER. THE 3 GAUGES(RPM, SPEEDOMETER, AND GAS) ALL STOP AND WORKING. THE CAR WILL STILL RUN BUT AT A MUCH LESS POWER. SOMETIMES THEY START WORKING BUT RPMS WILL RUN VERY HIGH AND SPEED IS GREATLY DECREASED. MESSAGE COMES ACROSS TO SERVICE STABILITRAK AND TRACTION CONTROL. WARNING LIGHTS COME ON SUCH AS ABS, TCS WARNING,STABILITRAK INDICATOR, AND PARKING BRAKE WARNING. DOORS LOCK AND UNLOCK REPEATEDLY. AT TIMES HAVE BEEN ABLE TO RESET BY UNHOO… Look up ODI 11341267 at NHTSA ↗	4 ODI 10732049 · 37,250 mi HAPPENED ON FOUR OCCASIONS ALMOST CAUSING MAJOR ACCIDENTS THAT COULD HAVE RESULTED IN THE DEATH ON MY FAMILY. THREE OF WHICH WAS AFTER I TOOK TO THE DEALER TO GET IT FIXED, WHILE ON VACATION. FIRST EVENT HAPPENED ON JUNE 20,2015. I WAS DRIVING ON THE HIGHWAY AT 70MPH. MY CAR SUDDENLY LOST ENGINE POWER AND DROPPED TO 45MPH WITHIN SECONDS. THE STABILITRAC, TRACTION CONTROL AND ENGINE LIGHTS CAME ON. I COULD NOT GET MY CAR TO GO OVER 50 MPH ON INTERSTATE. WHEN I ARRIVED HOME I CALLED CHEVY CORPORATION AND MADE A REPORT. I DROPPED MY VEHICLE OFF AT… Look up ODI 10732049 at NHTSA ↗ ODI 11319000 · 67,000 mi I ABSOLUTELY LOVE MY CAR. I TAKE IT IN FOR REGULAR MAINTENANCE. IT HAS 71K MILES. WITHIN THE PAST (9) SERPENTINE BELT CAME COMPLETELY OFF, POWER STEERING PUMP HAD TO BE REPLACED, ENGINE COMPLETELY DIED ELECTRICAL SYSTEM NEEDED TO BE REPAIRED. CAR OUT OF COMMISSION FOR (3) WEEKS, HAD IT TOWED FROM SITE TO MY MECHANIC AND TOWED FROM THEIR TO BOWSER CHEVROLET.. NOW MY ENGINE LIGHT IS ON. SENSOR WAS REPLACED LAST WEEK, LIGHT WENT OUT; MY ENGINE LIGHT IS BACK ON. I WILL BE TAKING IT IN FOR REPAIRS. P0420 ISSUE. I'M HOPING IT FALLS WITHIN PA… Look up ODI 11319000 at NHTSA ↗ ODI 11349853 KEY IGNITION DOESN'T WORK HAVE HARD TIME TRYING GET CAR TO START. WHILE DRIVING ALL ELECTRICAL WILL GO OFF AND CAR WILL STOP THEN AFTER TRYING FEW TIMES WILL RESTART. HAD BATTERY REPLACED AND ENGINE CHECKED SAYS MAYBE SENSOR. Look up ODI 11349853 at NHTSA ↗	1 ODI 11063462 · 47,000 mi MY KEY CONTINUOUSLY ARE STUCK IN THE IGNITION WHEN TRYING TO EXIT. I HAVE HAD TO SIT IN MY CAR FOR AN HOUR. AFTER CONSTANT ATTEMPTS, I WAS FINALLY ABLE TO REMOVE THEM. HAVE TRIED WD -40, NOT CHANGES. ONCE MY SON HAD TO REMOVE THE FRONT PANEL AND UNSCREW PARTS IN ORDER TO REMOVE THE KEY. THE PROBLEM BEGAN LATE DECEMBER AND CONTINUES TO DATE. VEHICLE STATIONARY. Look up ODI 11063462 at NHTSA ↗	0	—	0	0	0
Steering	2 ODI 11020464 KEY GETS STUCK IN THE IGNITION. IT'S NOT READING THAT IT'S IN PARK. FROM WHAT I'VE BEEN READING ONLINE, IT'S A COMMON PROBLEM WITH THIS MODEL. WIRING HAS A SHORT SOMEWHERE. I'VE HAD TO CHANGE MY BREAK LIGHTS 3 TIMES AND HAD TO CHANGE MY HEAD LIGHTS 7 TIMES SINCE THE 2 YEARS I'VE HAD IT. WITH AS BEING A NEWER VEHICLE, I SHOULDN'T HAVE THIS MANY PROBLEMS. Look up ODI 11020464 at NHTSA ↗ ODI 11297016 · 86,000 mi I WAS DRIVING ON THE HIGHWAY AND TURNED ON MY TURN SIGNAL AND THE CAR SHUT DOWN. THE EMERGENCY BRAKE LIGHT CAME ON AND MY POWER STEERING AND BRAKES WENT OUT. AS I TRIED TO MAKE MY WAY TO THE SIDE OF THE ROAD, THE CAR STARTED RUNNING AGAIN. I WAS TRAVELING AT 80MPH AND WAS SURROUNDED BY OTHERS TRAVELING AT THE SAME RATE OF SPEED. I WAS LUCKY I WASN'T KILLED. I ALSO HAVE TO TRY MULTIPLE TIMES TO START THE CAR, AND THE KEY HAS TO BE RELEASED MANUALLY. Look up ODI 11297016 at NHTSA ↗	2 ODI 10650362 · 14,000 mi RENTED THE CAPTIVA FROM ENTERPRISE AT JACKSONVILLE, FL, AIRPORT. ENGINE HAD CLATTERED A BIT AT SLOW SPEEDS BUT NOT ON HIGHWAY. ON THIRD AND LAST DAY WE WERE DRIVING AWAY AFTER A TRAFFIC LIGHT HAD TURNED GREEN AND THE ENGINE JUST STOPPED WORKING. THE CAR TURNED OFF. I PUT ON THE HAZARD LIGHTS AND TURNED INTO RIGHT LANE, THEN INTO A PARKING LOT THAT LUCKILY HAPPENED TO BE NEXT TO IT. ALL THE CARS AROUND US WERE MOVING SLOWLY - AGAIN, LUCKILY - BECAUSE THEY HAD BEEN STOPPED AT THE TRAFFIC LIGHT. I LOST THE POWER IN STEERING AND ALSO THE BRAKES. I … Look up ODI 10650362 at NHTSA ↗ ODI 11130900 · 75,022 mi TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. AFTER RESTARTING THE VEHICLE, THE STEERING OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PETE MOORE CHEVROLET, 106 N. NEW WARRINGTON RD, PENSACOLA, FL) WHERE IT WAS DIAGNOSED THAT THE INTERIOR AND EXTERIOR CAMSHAFT AND THE POWER STEERING GEAR WERE FAULTY AND NEEDED TO BE REPLACED. ALSO, THE POWER STEERING FLUID LEAKED OUT. THE VEHICLE WAS… Look up ODI 11130900 at NHTSA ↗	0	0	0	—	0	1 ODI 10713756 · 22,000 mi TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING IN SNOW AT 20 MPH, THE WHEEL WELL WAS CONSUMED WITH SNOW AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. IN ADDITION, THE TRACTION AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.... UPDATED 06-02-15 BF UPDATED 10/11/2017CN Look up ODI 10713756 at NHTSA ↗
Air Bags	0	0	1 ODI 11412839 · 76,000 mi WE WERE INVOLVED IN A DOMINO EFFECT ACCIDENT, WHERE MY CAR WAS TOTALED. IT SUFFERED SEVERE FRONT AND REAR DAMAGE, WITH THE REAR WINDOW SHATTERED AS WE WERE STRUCK FROM BEHIND WHILE STOPPED IN TRAFFIC ON AN INTERSTATE. NONE OF THE AIRBAGS DEPLOYED. Look up ODI 11412839 at NHTSA ↗	0	0	0	—	1 ODI 11412839 · 76,000 mi WE WERE INVOLVED IN A DOMINO EFFECT ACCIDENT, WHERE MY CAR WAS TOTALED. IT SUFFERED SEVERE FRONT AND REAR DAMAGE, WITH THE REAR WINDOW SHATTERED AS WE WERE STRUCK FROM BEHIND WHILE STOPPED IN TRAFFIC ON AN INTERSTATE. NONE OF THE AIRBAGS DEPLOYED. Look up ODI 11412839 at NHTSA ↗
Structure:Body	1 ODI 11494028 Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately. Look up ODI 11494028 at NHTSA ↗	0	1 ODI 11412839 · 76,000 mi WE WERE INVOLVED IN A DOMINO EFFECT ACCIDENT, WHERE MY CAR WAS TOTALED. IT SUFFERED SEVERE FRONT AND REAR DAMAGE, WITH THE REAR WINDOW SHATTERED AS WE WERE STRUCK FROM BEHIND WHILE STOPPED IN TRAFFIC ON AN INTERSTATE. NONE OF THE AIRBAGS DEPLOYED. Look up ODI 11412839 at NHTSA ↗	1 ODI 11494028 Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately. Look up ODI 11494028 at NHTSA ↗	0	1 ODI 10713756 · 22,000 mi TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING IN SNOW AT 20 MPH, THE WHEEL WELL WAS CONSUMED WITH SNOW AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. IN ADDITION, THE TRACTION AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.... UPDATED 06-02-15 BF UPDATED 10/11/2017CN Look up ODI 10713756 at NHTSA ↗	1 ODI 11412839 · 76,000 mi WE WERE INVOLVED IN A DOMINO EFFECT ACCIDENT, WHERE MY CAR WAS TOTALED. IT SUFFERED SEVERE FRONT AND REAR DAMAGE, WITH THE REAR WINDOW SHATTERED AS WE WERE STRUCK FROM BEHIND WHILE STOPPED IN TRAFFIC ON AN INTERSTATE. NONE OF THE AIRBAGS DEPLOYED. Look up ODI 11412839 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

6 patterns with matching reports.

Warning lights and dashboard alerts

12 mentions · 8.7% of complaints

Median mileage: 60,562 mi (10 usable records).

ODI 10713756 · 22,000 mi

Look up ODI 10713756 at NHTSA ↗

ODI 10881320 · 49,000 mi

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHEN THE VEHICLE WAS STARTED, THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

Look up ODI 10881320 at NHTSA ↗

ODI 10946546 · 36,000 mi

DRIVING HOME THURS NIGHT, 1-12-2017, I SMELLED A BURNING SCENT. FIGURED IT WAS OUTSIDE IN THE AIR COMING THRU THE VENTS. NO WARNING LIGHTS WERE ON. FRI. MORNING, 1-13-2017, DRIVING TO WORK I SMELLED THE SAME ODOR & IT GOT STRONGER THE LONGER I WAS IN THE CAR. BUT AGAIN NO WARNING LIGHTS CAME ON. I PULLED THE SUN VISOR DOWN AS I DROVE, PUSHED IT OVER AGAINST THE DRIVERS SIDE WINDOW AND EXTENDED IT TO COVER THE LENGTH OF THE GLASS AS IT IS INTENDED TO DO. WHILE TURNING LEFT OFF OF A 6 LANE ROAD ONTO A PARKWAY THE VISOR MOVED TO TOUCH THE SIDE OF…

Look up ODI 10946546 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

7 mentions · 5.1% of complaints

Median mileage: 71,011 mi (6 usable records).

ODI 11130900 · 75,022 mi

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. AFTER RESTARTING THE VEHICLE, THE STEERING OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PETE MOORE CHEVROLET, 106 N. NEW WARRINGTON RD, PENSACOLA, FL) WHERE IT WAS DIAGNOSED THAT THE INTERIOR AND EXTERIOR CAMSHAFT AND THE POWER STEERING GEAR WERE FAULTY AND NEEDED TO BE REPLACED. ALSO, THE POWER STEERING FLUID LEAKED OUT. THE VEHICLE WAS…

Look up ODI 11130900 at NHTSA ↗

ODI 11132710

TAKATA INFLATORS MY CHEVROLET CAPTIVA 2014 HAS A POWER STEERING MALFUNCTIONED I WAS PARKED WITH THE MOTHER RUNNING AIR CONDITION ON THEN THE AIR CONDITION GET WARM WHEN I STARTED TO DRIVE THE STEERING WAS VERY HARD TO DO

Look up ODI 11132710 at NHTSA ↗

ODI 11140761 · 42,065 mi

MY CAR WAS IN MOTION AND AS I EASED OFF THE GAS TO SLOW DOWN TO MAKE A RIGHT TURN INTO A BUSINESS DRIVEWAY I HAD NO CONTROL OF THE STEERING LOCKED UP AND CAR SHUT DOWN. I TURNED IGNITION IT STARTS BUT WHEN I PUT IN DRIVE STEERING WAS HARD. HAD TO HAVE TOWED.

Look up ODI 11140761 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

5 mentions · 3.6% of complaints

Median mileage: 48,000 mi (3 usable records).

ODI 10925013 · 48,000 mi

MY VEHICLE HAS THE SAME IGNITION/KEY/GEARSHIFT ISSUES AS 25 MILLION VEHICLES COVERED BY GM'S 2014 "EXTENDED SERVICE AGREEMENT"/RECALL- WHEN IN PARK, THE KEY STICKS IN THE IGNITION DUE TO FAILED SHIFTING FUNCTIONALITIES. I CANNOT REMOVE MY KEY AND THE BATTERY DRAINS COMPLETELY DUE TO THE DASH LIGHTS AND OTHER SYSTEMS BEING ACTIVATED BY THE KEY'S PRESENCE IN THE IGNITION. I FIND THIS EXTREMELY DANGEROUS. IS MY VEHICLE REALLY IN PARK? CAN IT ROLL OVER ME, MY CHILD, OR SOMEONE ELSE WHEN I PARK IT AND WALK AWAY? GM IS ALREADY KNOWN FOR ITS IGNITION…

Look up ODI 10925013 at NHTSA ↗

ODI 10930155 · 45,000 mi

WHEN IN PARK, THE KEY STICKS IN THE IGNITION DUE TO FAILED SHIFTING FUNCTIONALITIES. I CANNOT REMOVE MY KEY AND THE BATTERY DRAINS COMPLETELY DUE TO THE DASH LIGHTS AND OTHER SYSTEMS BEING ACTIVATED BY THE KEY'S PRESENCE IN THE IGNITION. I HAVE SEARCHED ONLINE AND DISCOVERED THAT THE KEY CAN BE MANUALLY RELEASED BY PRESSING A SWITCH UNDER THE PLASTIC COVER NEAR THE IGNITION. BEFORE I LEARNED THIS TRICK, I HAD TO LEAVE THE KEY IN ALL DAY AND IT DRAINED MY BATTERY COMPLETELY. I AM CONCERNED SINCE I HAVE HEARD OF DEATHS THAT OCCUR WHEN THE VEHIC…

Look up ODI 10930155 at NHTSA ↗

ODI 11308239 · 70,000 mi

KEY STICKS IN THE IGNITION LOCK--UNABLE TO REMOVE KEY. KEY STICKS ON ACCESSORY SETTING POTENTIALLY CAUSING BATTERY DRAIN. VEHICLE IS STATIONARY AND IN PARK. IT HAPPENS PERIODICALLY. THERE ARE MANY COMPLAINTS ON-LINE REGARDING THIS ISSUE SO THIS IS NOT AN ISOLATED PROBLEM.

Look up ODI 11308239 at NHTSA ↗

Matching rule

Stalling or loss of power

3 mentions · 2.2% of complaints

Median mileage: 67,162 mi (2 usable records).

ODI 11032690 · 62,200 mi

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK THE DOORS AND HAD THE DOORS HAD TO BE MANUALLY LOCKED AND UNLOCKED. THE KEY FOB WAS STUCK IN THE IGNITION. WHILE DRIVING 65 MPH, THE INSTRUMENT CLUSTER FLASHED AND THE VEHICLE STALLED AND RESTARTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JACK SCHMITT CHEVROLET, 127 REGENCY PARK, OFALLON, IL 62269), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 8-3424683927. THE CONTACT WAS ADVISED TO TAKE …

Look up ODI 11032690 at NHTSA ↗

ODI 11444771

Driving vehicle all of a sudden it just cut off with no warning . Lost power just went dead and would not start back up had to get towed.

Look up ODI 11444771 at NHTSA ↗

ODI 11516921 · 72,123 mi

The contact owns a 2014 Chevrolet Captiva. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power, stalled, and failed to restart. The check engine and service traction warning lights were illuminated. The contact also stated that on various occasions she was unable to remove the key from the ignition after turning off the vehicle and that the power seat was inoperable. The vehicle was towed to an independent mechanic on various occasions, where the failure could not be duplicated, and the co…

Look up ODI 11516921 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

2 mentions · 1.4% of complaints

Median mileage: 28,015 mi (2 usable records).

ODI 10930305 · 30 mi

THE CAR ACCELERATE RAPIDLY AS I WAS TURNING INSIDE THE ATM DRIVE THRU OF THE PNC BANK IN LANCASTER PA ON 12/06/2016 TIME 11:00 HRS AM AND CAR WAS OUT OF CONTROL I ALMOST HIT 2 PEDESTRIAN AT THAT MOMENT I INTENT TO STOP THE CAR APPLYING THE BRAKES AND CAR GOT FASTER I HAVE TO USE MY 2 FOOTS ON THE BRAKE PEDAL PUT THE CAR ON NEUTRAL AND CAR WAS LIKE A RACE CAR AT THAT POINT SHUT OFF THE CAR WITH THE KEY IGNITION, THEM I CALL THE DEALER, THEY DIDNT FINE A CODE FOR THIS PROBLEM AND TRY TO BLAME MY FLOOR MATT, NOT TRUE TO BELIEVE,,, PLEASE HELP ME W…

Look up ODI 10930305 at NHTSA ↗

ODI 11084952 · 56,000 mi

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. AS A RESULT, THE VEHICLE STRUCK A SIGN POST AND CRASHED INTO AN OATS FARM FIELD. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED A FEW INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS DRIVABLE. THE CONTACT CALLED JOHN L. SULLIVAN CHEVROLET AT [phone removed] (350 AUTUMN DR, ROSEVILLE, CA 95661) AND TH…

Look up ODI 11084952 at NHTSA ↗

Matching rule

Oil consumption or dilution

2 mentions · 1.4% of complaints

Median mileage: 107,000 mi (2 usable records).

ODI 11299952 · 97,000 mi

AS THE CLASS ACTION LAWSUIT FINALIZED FOR THE 2010-2013 CHEVROLET EQUINOX AND GM TERRAIN 2.4L ECOTEC OIL CONSUMPTION. THE 2014 CHEVY CAPTIVA IS EXPERIENCING THE SAME ISSUES WITH THEIR 2.4L ECOTEC ENGINES WITH EXCESSIVE OIL CONSUMPTION AS DAMAGED ENGINE COMPONENTS CAUSING ISSUES. I HAVE NOTICED ENGINE KNOCKING AND CONSTANT CHECK ENGINE LIGHTS. I HAVE TO PUT 2 QUARTS OF OIL IN EVERY 3000 MILES. THE VEHICLE HAS A ROUGH IDLE WHEN SITTING AND LACKS ACCELERATION. IT CONTINUES TO BURN OUT MY O2 SENSORS AND CAM SENSORS. THE DEALERSHIP I TOOK TOO FOR RE…

Look up ODI 11299952 at NHTSA ↗

ODI 11383101 · 117,000 mi

PCV SYSTEM DEFECTIVE, BAD OIL CONSUMPTION AND ENGINE NOISES WHILE IDLE-DRIVING

Look up ODI 11383101 at NHTSA ↗

Matching rule

\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b