Auto Recall Watch
U.S. public vehicle records

2016 Chevrolet EXPRESS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

15 owner complaints analyzed

6 distinct recall campaigns

21,253 mi median reported failure mileage

Scope: 2016 model year. Data updated: . 9 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 3 of 15 complaints (20.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior320.0%
Transmission and shifting213.3%
Engine operation16.7%
Electrical and battery issues16.7%
Fuel system concerns16.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
3
Service Brakes
3
Engine
2
Structure:Body
2
Unknown Or Other
2
Engine And Engine Cooling
1
Forward Collision Avoidance: Automatic Emergency Braking
1
Fuel System, Gasoline
1
Component breakdown data
CategoryCount
Electrical System3
Service Brakes3
Engine2
Structure:Body2
Unknown Or Other2
Engine And Engine Cooling1
Forward Collision Avoidance: Automatic Emergency Braking1
Fuel System, Gasoline1

Electrical System: 3; Service Brakes: 3; Engine: 2; Structure:Body: 2; Unknown Or Other: 2; Engine And Engine Cooling: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Fuel System, Gasoline: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
5
25,000 to 49,999
3
50,000 to 74,999
0
75,000 to 99,999
1
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0005
25,000 to 49,9993
50,000 to 74,9990
75,000 to 99,9991
100,000 to 149,9990
150,000 and above0

Under 25,000: 5; 25,000 to 49,999: 3; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (5). 6 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
4
2017
1
2018
1
2019
3
2020
1
2022
2
2023
1
2024
1
2025
1
Complaints over time data
CategoryCount
20164
20171
20181
20193
20201
20222
20231
20241
20251

2016: 4; 2017: 1; 2018: 1; 2019: 3; 2020: 1; 2022: 2; 2023: 1; 2024: 1; 2025: 1

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 3 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10861589 · 2016-04-26 (April 26, 2016)

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS PARKED, THE DOOR CLOSED WITHOUT WARNING EVEN WHEN THE VEHICLE WAS ON AN INCLINE. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED BY THE TECHNICIAN THAT THE DOOR WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

Owner-reported narrative. 2,000 miles reported. Look up ODI 10861589 at NHTSA ↗

Owner report 10885075 · 2016-07-15 (July 15, 2016)

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED ON AN INCLINE AND THE SLIDING DOOR WAS OPENED, THERE WAS NO LOCKING MECHANISM TO PROHIBIT THE SLIDING DOOR FROM CLOSING INDEPENDENTLY. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE DOOR CLOSED INDEPENDENTLY WHILE AN EMPLOYEE WAS MAKING DELIVERIES WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED BY THE GENERAL MOTORS FLEET COORDINATOR THAT THE VEHICLE WAS OPERATING AS INTENDED. THE APPROXIMATE FAILURE M…

Owner-reported narrative. 300 miles reported. Look up ODI 10885075 at NHTSA ↗

Owner report 10895517 · 2016-08-13 (August 13, 2016)

THIS COMPLAINT IN REGARDS TO HOW GENERAL MOTORS HAS CONFISCATED MY NEW CAR!! MY RECENTLY PURCHASED (AND, PAID FOR) CHEVY SS HAS BEEN CONFISCATED BY GM DUE TO GM'S POORLY WORDED RECALL. I HAVE THE TITLE AND KEYS TO THE VEHICLE BUT DUE TO THE RECALL THAT EFFECTS MODEL YEARS 2014-2016, GM HAS BEEN DECIDED THAT THEY CAN NOT RELEASE THE CAR TO ME UNTIL A PART HAS BEEN DESIGNED, MANUFACTURED, TESTED, AND SHIPPED TO THE DEALERS FOR INSTALLATION ON THESE MODELS!! THIS COULD TAKE MONTHS. IN THE MEANTIME: MY CAR IS SITTING ON THE DEALER'S STORAGE LOT IN…

Owner-reported narrative. 20 miles reported. Look up ODI 10895517 at NHTSA ↗

Owner report 10899303 · 2016-08-29 (August 29, 2016)

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS BEING OPERATED AT 55 MPH, THE VEHICLE STALLED AND THERE WAS AN ABNORMAL FUEL ODOR. THE FAILURE OCCURRED WITHOUT WARNING. UPON INSPECTION, IT WAS NOTICED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS TOWED TO A TOW TRUCK LOT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 10/21/16*LJ THE CONSUMER STATED THE FUEL LINE SEPARATED, DUE TO A MISSING RETAINING CLIP. ALSO, TWO BRACKETS THAT…

Owner-reported narrative. 1,000 miles reported. Look up ODI 10899303 at NHTSA ↗

Owner report 11044046 · 2017-11-07 (November 7, 2017)

VEHICLE BOUNCES WHEN TRAVELLING ON AN UNEVEN SURFACE. I.E., CONCRETE BRIDGE OR OVERPASS. THIS CONDITION IS MORE PREVALENT WHEN TRAVELLING ON THE HIGHWAY. THIS VEHICLE IS UNSAFE TO OPERATE AND THE MANUFACTURER IS UNWILLING TO REMEDY THE PROBLEM, STATING THIS IS A CHARACTERISTIC OF THE VEHICLE AND THEY CANNOT FIX IT. IN CONTRAST WE HAVE TWO OLDER CHEVROLET VANS THAT DO NOT EXHIBIT THIS PROBLEM. THE VEHICLE IS NOT PRESENTLY IN SERVICE AS A RESULT OF THIS DEFECT. CHEVROLET HAD OPENED A COMPLAINT UNDER THE NUMBER 8-3011733484 FOR FIRE EXTINGUISHER &…

Owner-reported narrative. Look up ODI 11044046 at NHTSA ↗

Owner report 11120207 · 2018-08-15 (August 15, 2018)

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. UPON STARTING THE VEHICLE, THE SERVICE THEFT DETERRENT SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HAYWARD MITSUBISHI (25601 MISSION BLVD, HAYWARD, CA 94544, [phone removed]) AND THE CONTACT WAS INFORMED THAT THE IGNITION KEY COULD BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE CONTACT WAS UNAWARE OF THE REPAIRS THAT WERE COMPLETED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO AGAIN STATED THAT THE F…

Owner-reported narrative. Look up ODI 11120207 at NHTSA ↗

Owner report 11184855 · 2019-03-07 (March 7, 2019)

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. THE CONTACT STATED THAT WATER WAS LEAKING FROM THE DRIVER'S SIDE VISOR CONNECTION. WATER ALSO LEAKED ONTO THE CONTACT AND THE FLOOR. THE INSTRUMENT PANEL WAS ALSO LEAKING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAWYER CHEVROLET (351 W BRIDGE ST, CATSKILL, NY 12414, [phone removed]) WHERE IT WAS DIAGNOSED THAT A NEW WI-FI ANTENNA GASKET NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT FAILED AGAIN DAYS LATER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE …

Owner-reported narrative. 36,000 miles reported. Look up ODI 11184855 at NHTSA ↗

Owner report 11267145 · 2019-10-08 (October 8, 2019)

FRONT A/C SWITCH TO TURN A/C OFF AND ON AND ALSO TO GO FROM DASH VENT TO FLOOR VENTS AND DEFROST WILL NOT GO TO ANYTHING BUT FRONT VENTS...

Owner-reported narrative. 40,000 miles reported. Look up ODI 11267145 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

16V184000 · Tires:Pressure Monitoring And Regulating Systems

Reported: 2016-04-01 (April 1, 2016)

General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Express and GMC Savana incomplete vehicles equipped with a 159 inch wheel base manufactured August 2, 2013, to January 30, 2016. The affected vehicles were shipped to final stage manufacturers without a tire pressure monitoring system (TPMS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."

Consequence: Without a TPMS, the driver would not be alerted if one or more tires became under inflated. Driving with under inflated tires increases the risk of a crash.

Remedy: GM will notify owners, and dealers will install the hardware and software necessary to equip the vehicles with a TPMS, free of charge. The recall began on May 25, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 15819.

NHTSA campaign record ↗
16V700000 · Visibility:Rearview Mirrors/Devices

Reported: 2016-09-29 (September 29, 2016)

General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Express manufactured September 25, 2015, to August 22, 2016, and 2016 GMC Savana cargo and cutaway vans manufactured January 28, 2016, to May 18, 2016. The affected vehicles were manufactured without an inside rearview mirror and with a right-hand convex exterior review mirror. These vehicles are required to have either an inside rearview mirror or both left and right-hand flat exterior rearview mirrors. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence: If the driver does not have a clear unobstructed view to the back of the vehicle, it can increase the risk of a crash.

Remedy: GM will notify owners, and dealers will instal a right-hand flat rearview mirror, free of charge. The recall began on November 8, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16036.

NHTSA campaign record ↗
18V267000 · Equipment

Reported: 2018-04-26 (April 26, 2018)

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

NHTSA campaign record ↗
18V295000 · Visibility:Power Window Devices And Controls

Reported: 2018-05-03 (May 3, 2018)

General Motors LLC (GM) is recalling certain 2014-2017 Chevrolet Express and GMC Savana vehicles equipped with power windows. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.

Consequence: High electrical resistance can increase the risk of a fire.

Remedy: GM will notify owners, and dealers will replace the driver side window switch, free of charge. The recall began August 10, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18155.

NHTSA campaign record ↗
18V655000 · Electrical System

Reported: 2018-09-21 (September 21, 2018)

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.

Consequence: If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.

Remedy: GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18299.

NHTSA campaign record ↗
19V387000 · Visibility:Glass, Side/Rear

Reported: 2019-05-23 (May 23, 2019)

General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence: Tempered glass increases the risk of injury in the event of a side impact or rollover crash.

Remedy: GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192218960.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

15 unique complaints in this selection. Analysis snapshot: 2026-09-30.

60.0%Usable mileage9 / 15 records
100.0%Valid incident date15 / 15 records
100.0%Valid filing date15 / 15 records
100.0%Ordered incident and filing dates15 / 15 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20122013201420152016201720182019202020212023202420252026
Service Brakes
430.8%
ODI 10492330 · 200 mi

VIOLENT SHAKING WHILE APPLYING BRAKES. *TR

Look up ODI 10492330 at NHTSA ↗

627.3%
ODI 10521646 · 2,500 mi

TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE FRONT PASSENGER SIDE BRAKE ENGAGED AND THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED. THE CONTACT STATED THAT HE SLOWED THE VEHICLE DOWN AND THE LIGHT TURNED OFF AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,500.

Look up ODI 10521646 at NHTSA ↗

17.1%
ODI 11122692 · 36,000 mi

TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. WHILE SLOWING THE VEHICLE DOWN TO STOP, THE BRAKES SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BLAISE ALEXANDER CHEVROLET (405 ALEXANDER DR, MUNCY, PA 17756, [phone removed]) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE RECURRED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

Look up ODI 11122692 at NHTSA ↗

225.0%
ODI 10853911 · 16,494 mi

BRAKES FAILED WHILE DRIVING DOWN A HILL IN 2ND GEAR.

Look up ODI 10853911 at NHTSA ↗

320.0%
ODI 11452869

I'd be driving down the street and the brakes would start applying themselves by themselves . I took the van to Ganly Chevrolet the first time and they did a brake job and said it was fixed . I drove it about a half mile and was doing about 35MPH when the brakes locked , if I wasn't buckled in I probably would have gone through the window . I immediately took it back by putting the gas pedal to the floor . you could smell and see the brakes burning . later Ganly said I needed a Brake Module and kept the car After about 6months of having my Va…

Look up ODI 11452869 at NHTSA ↗

1152.4%
ODI 11031985 · 16 mi

MY COMPANY JUST RECENTLY PURCHASED DOZENS OF 2017 CHEVY EXPRESS VANS. ONE OF THESE NEW VANS (16 MILES ON ODOMETER) EXPERIENCED A FAULTY BRAKE BOOSTER MECHANICAL ISSUE WHICH CAUSED THE BRAKES TO ENGAGE WHILE TURNING THE STEERING WHEEL. THE DESIGN OF THE BRAKE BOOSTER INTEGRATION WITH THE POWER STEERING PUMP WAS PART OF THE PROBLEM. THIS IS POTENTIALLY FATAL DESIGN FLAW IF YOU MANUFACTURE A VEHICLE THAT WOULD ENGAGE THE BRAKES JUST BY TURNING THE STEERING WHEEL.

Look up ODI 11031985 at NHTSA ↗

218.2%
ODI 11244426 · 7,283 mi

TL* THE CONTACT OWNS A 2018 CHEVROLET EXPRESS. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES APPLIED AUTOMATICALLY. TO KEEP THE VEHICLE FROM STOPPING ABRUPTLY, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO CONTINUE DRIVING. IN ADDITION, THE BRAKE INDICATOR ILLUMINATED DURING THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS, INCLUDING EMICH CHEVROLET [phone removed], LOCATED AT 2033 S WADSWORTH BLVD, LAKEWOOD, CO 80227) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS INFORMED BY T…

Look up ODI 11244426 at NHTSA ↗

00.0%

No examples available for this selection.

211.8%
ODI 11454725

Bought this van new & when traveling down a hill, brake assist helps slow up the van. Once the van is on level ground, it will NOT shift back out of the brake assist & it takes effort or time to return to normal D. I was told I must set up & find a hill. I had major water leaks in the van & once corrected, there started a whistling of air now. The passenger door was 1/4" off, nowhere near flush. How does that get missed? Lastly, the right read brake cylinder went out with less then 12,000 miles on it. Many many problems with this "new" va…

Look up ODI 11454725 at NHTSA ↗

323.1%
ODI 11634050

This is a Forest River Sunseeker Motorhome on a 2021 Chevrolet Express chasis. On Friday, [XXX], after being in stop and go traffic for 10-15 minutes on [XXX] driving at 65 mph, a smell of burning brakes started filling up the motorhome. Then the vehicle started to wobble and the ABS light came on. Pulled over to the side and while applying brakes the vehicle shook/wobbled. Drove to a NTB tire store and the manager indicated it was not the tires but smelled like the brakes burning and advised not to drive it. Had it towed to Monument Chevr…

Look up ODI 11634050 at NHTSA ↗

150.0%
ODI 11671263

The car always turns on the slippery road warning light when I drive over 60 miles per hour and the wheels lock up. Sometimes, the ABS warning light also comes on, along with error messages saying 'Service Traction Control' and 'Service StabiliTrak'.

Look up ODI 11671263 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Electrical System
323.1%
ODI 10725751 · 47,000 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET EXPRESS. WHEN THE BRAKES WERE DEPRESSED AND RELEASED, THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE CONTACT MENTIONED THAT THE STABILITRAK ACTIVATED INDEPENDENTLY AFTER BEING TURNED OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Look up ODI 10725751 at NHTSA ↗

522.7%
ODI 10889389 · 2,000 mi

TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. THE CONTACT STATED THAT THERE WAS A WARNING LIGHT THAT RANDOMLY FLASHED, INDICATING A LOSS OF ENGINE POWER. IN ADDITION, THE VEHICLE RANDOMLY STALLED MORE THAN ONCE. THE FAILURE WAS REPORTED TO A DEALER, BUT THEY DID NOT HAVE THE TOOLS TO PROVIDE DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

Look up ODI 10889389 at NHTSA ↗

321.4%
ODI 10809792 · 25,900 mi

VEHICLE WILL SHUT OFF WHILE DRIVING. NO WARNING SIGNS. WILL LOSE ALL POWER STEERING AND UNSTABLE CONTROL. WILL NOT START AFTER IT SHUTS DOWN FOR UP TO 24HRS. THIS VEHICLE ALSO HAS A HISTORY OF HARD/TROUBLE STARTING. WHEN IT TURNS OVER IS WILL GO INTO PROTECTION MODE "LOSS OF POWER". THIS PROBLEM STARTED AT 3,178 MILES AND HAS CONTINUED REGULARLY UP TO THE CURRENT 26, 050 MILES. JACK WILSON CHEVROLET OF SAINT AUGUSTINE HAS ATTEMPTED TO REPAIR THIS VEHICLE ELEVEN (11) TIMES SINCE THE 2ND DAY AFTER PURCHASE. AFTER OBTAINING ALL SERVICE RECORD…

Look up ODI 10809792 at NHTSA ↗

112.5%
ODI 10864330 · 45 mi

TL-

Look up ODI 10864330 at NHTSA ↗

320.0%
ODI 11120207

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. UPON STARTING THE VEHICLE, THE SERVICE THEFT DETERRENT SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HAYWARD MITSUBISHI (25601 MISSION BLVD, HAYWARD, CA 94544, [phone removed]) AND THE CONTACT WAS INFORMED THAT THE IGNITION KEY COULD BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE CONTACT WAS UNAWARE OF THE REPAIRS THAT WERE COMPLETED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO AGAIN STATED THAT THE F…

Look up ODI 11120207 at NHTSA ↗

29.5%
ODI 11268920 · 18,029 mi

TL- THE CONTACT SENT THE COMPLAINT VIA EMAIL TO BE USED: ON 5/08/19 AFTER SEVERAL COMPLAINTS FROM OUR DRIVER THAT THE ELECTRICAL SYSTEM IN OUR 2017 EXPRESS CHEVY SHUTDOWN WHEN HITTING A BUMP OR SLAMMING THE DRIVER DOOR WE DECIDED IT WAS TIME TO GET IT CHECKED OUT VAN WAS NOT PURCHASED FROM AUTO NATION CHEVY IN LAKE WORTH FL,THIS DEALER WAS NOT ABLE TO LOCATE A PROBLEM THE SAME DESCRIBED PROBLEM CONTINUED TO PERSIST,WE DECIDED TO BRING THE VAN TO THE DEALER FROM WHOM IT WAS PURCHASED SCHUMACHER CHEVY IN NORTH PALM BEACH 05/13/19,UPON KEEPING THE…

Look up ODI 11268920 at NHTSA ↗

327.3%
ODI 11418581

Unknown, electrical fire from inside passenger door, no external heat source, and heat source seems to be from inside the door. Vehicle was parked while fire occurred.

Look up ODI 11418581 at NHTSA ↗

112.5%
ODI 11221488 · 2,540 mi

TL* THE CONTACT RENTED A 2019 CHEVROLET EXPRESS VAN. THE CONTACT RENTED THE VEHICLE FROM BUDGET CAR RENTAL (1919 5TH AVE, SEATTLE, WA 98101). WHILE THE VEHICLE WAS PARKED ON A HILL, THE CONTACT'S MOTHER WAS EXITING FROM THE REAR PASSENGER SLIDING DOOR AND WITHOUT WARNING, THE SLIDING DOOR CLOSED ON THE CONTACT'S MOTHER'S RIGHT FOREARM AND CAUSED MINOR BRUISING. NO POLICE REPORT WAS FILED. THERE WAS MEDICAL ATTENTION AT THE SCENE WHEN THE CONTACT INJURED HER RIGHT FOREARM. NO DEALER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER W…

Look up ODI 11221488 at NHTSA ↗

317.6%
ODI 11433832 · 1,000 mi

The contact owns a 2021 Jayco Redhawk. The contact stated that while inspecting underneath the RV the plumbing hoses and lines as well electrical wires, fuel line from the propane tank, and fuel line from the generator was just lying on the frame. The hoses and lines were not insulated or secured underneath the RV. The contact stated that he was concerned that a fire could have been started. The contact stated that he wire-tied all the wires, so they were not laying on the frame. The vehicle was taken to the dealer who only secured the wires wi…

Look up ODI 11433832 at NHTSA ↗

00.0%

No examples available for this selection.

150.0%
ODI 11671263

The car always turns on the slippery road warning light when I drive over 60 miles per hour and the wheels lock up. Sometimes, the ABS warning light also comes on, along with error messages saying 'Service Traction Control' and 'Service StabiliTrak'.

Look up ODI 11671263 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Power Train
17.7%
ODI 10778557 · 100,000 mi

THE ENGINE WILL GO TO LOW POWER AND NOT GO MORE THAN 30 MPH WITHOUT WARNING. THIS IS AN AMBULANCE CHASSIS AND IS A KNOW PROBLEM GM HAS NOT ADDRESSED YET IN THE 2012 AND 2013 CHASSIS. IT CAN DO THIS ON HWYS WITH SPEED LIMITS OF 55, 65, 70 MPH SUDDENLY WHICH COULD CAUSE AN ACCIDENT AS NO STOP LIGHTS GIVE ANY WARNING AND YOU CAN'T SPEED UP ANYTIME IN POOR VISIBILITY OR AT ANYTIME. NOT ONLY IS IT BAD FOR THE INJURED OR ILL PATIENT IT COULD CAUSE AN ACCIDENT AND INJURY OTHERS. GM HAS FIXED THIS ON THE 2014 AND NEWER MODELS BUT NOT 12 &13. THIS IS NO…

Look up ODI 10778557 at NHTSA ↗

14.5%
ODI 11057100

THE TRANSMISSION IS SLIPPING AND I ONLY HAVE 77,000 MILES. IS THIS NORMAL? THE VAN IS ONLY A 2013 MODEL.

Look up ODI 11057100 at NHTSA ↗

17.1%
ODI 10970911 · 7,000 mi

DRIVING DOWN A HILL AT 30 MPH ON A ONE LANE CURVE THE VEHICLE COMPLETELY QUIT. I STRUGGLED TO TURN THE WHEEL TO THE SIDE OF THE ROAD. IT HAD 3/4 TANK OF FUEL AND ONLY 7,000 MILES ON IT. IT WOULD NOT START. CALLED AND GOT A TOW TO CHEVY DEALER WHERE IT WAS BOUGHT. THEY COULD NOT DUPLICATE IT. HAVE RECEIPT AND INFO FROM THEM.

Look up ODI 10970911 at NHTSA ↗

00.0%

No examples available for this selection.

16.7%
ODI 11634601 · 88,000 mi

The contact owns a 2016 Chevrolet Express. The contact stated while driving 65 MPH, the “Service Engine” warning light flashed on and off. The contact stated that after arriving to the residence and shifting into reverse(R), the vehicle failed to respond as needed. The vehicle was turned off and restarted and the contact was able to park the vehicle. The vehicle was later towed to the dealer to be diagnosed. The contact was informed that the Progressive Snapshot device had caused the failure. The vehicle was repaired, and the Snapshot device wa…

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00.0%

No examples available for this selection.

327.3%
ODI 11516209

Since purchasing this vehicle in 2018 we have had an ongoing issue of the car randomly going into a violent shaking when exceeding speeds of about 60mph, it happens without warning, and other than coming to an almost standstill, it is impossible to recover the vehicle. This is extremely dangerous on the freeway. Have taken the vehicle to Chevrolet dealership multiple times without any resolution. They would charge us for an alignment and this never fixed the problem. This continues to be an ongoing issue, and now having researched it on the…

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450.0%
ODI 11535437 · 4,783 mi

The contact owns a 2019 Chevrolet Express. The contact stated that while the vehicle was stopped with the transmission in reverse(R), the vehicle moved forward. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall on the VIN. The failure mileage was approximately 4,783.

Look up ODI 11535437 at NHTSA ↗

952.9%
ODI 11571580

Transmission needs to be replaced at 70k miles and I have had all scheduled service maintenance done. Vehicle jerks hard when shifting gears.

Look up ODI 11571580 at NHTSA ↗

215.4%
ODI 11587552

When I come to stop in traffic the drivetrain suddenly jolts and pushes the vehicle forward potentially pushing me into the car or traffic in front of me unless I put it in neutral or press hard on the brakes approaching the stoplight. Happens everyday.

Look up ODI 11587552 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Air Bags
17.7%
ODI 11704917

About 6:45 in the morning on November 10th, the vehicle was in a high-speed. Front end collision with adult cow elk at 70 miles an hour on the freeway, and the airbags failed to deploy in the Van on both front seats and the vehicle was severely damaged. Injuries were sustained.

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29.1%
ODI 10915564 · 48,000 mi

TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. WHILE DRIVING 43 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. IN ADDITION, THE SHOULDER OF THE SEAT BELT DID NOT LOCK, WHICH CAUSED THE CONTACT'S BODY TO BE JERKED AROUND IN THE SEAT. THE REAR PASSENGER SEAT BELT FRACTURED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, THUMB, LOWER TORSO, AND KNEES. THE CONTACT ALSO SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAIL…

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428.6%
ODI 10615263

I HAVE BEEN WAITING OVER 5 WEEKS FOR THE PARTS TO COME IN TO CHAMPION CHEVROLET IN JOHNSON CITY TN BUT EVERY TIME I CALL THEY SAY THAT GM HAS NOT SENT THE PARTS TO FIX THE AIRBAG THAT IS ON RECALL. WHY MUST I WAIT THIS LONG TO HAVE A SAFETY ISSUE CORRECTED. *TR

Look up ODI 10615263 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

314.3%
ODI 11325324

AIR BAG SENSOR HAS GONE BAD IT'S IN THE LEFT DOOR. *TR

Look up ODI 11325324 at NHTSA ↗

00.0%

No examples available for this selection.

112.5%
ODI 11755530

The OTA had the interstate lanes bottle necked down. Traffic was trying to merge. The van had already slowed down and moved into the thru lane closest to the median. The van was pushed off the road by a semi into the contrete barrier. The semi clipped the bumper on the front passenger's side. It was also hit on the driver's side rear bumper. All of this caused the van to hit the wall on the front driver's corner. The airbags did not deploy! The driver was slammed into the steering wheel hitting his face against it. He suffered several facial fr…

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00.0%

No examples available for this selection.

323.1%
ODI 11559558 · 65,000 mi

The contact owns a 2021 Chevrolet Express. The contact stated while driving at approximately 55 MPH the contact was crashed into by a deer, the contact stated that the deer struck the driver's side front headlight and then the driver's door. The contact stated that the left headlight was fractured and the grill was damaged by the deer strike. The contact stated that both side curtain air bags had deployed. The contact stated that the impact of the side air bag caused his left arm to pull down on the steering wheel which caused the vehicle to ve…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Engine
17.7%
ODI 10778557 · 100,000 mi

THE ENGINE WILL GO TO LOW POWER AND NOT GO MORE THAN 30 MPH WITHOUT WARNING. THIS IS AN AMBULANCE CHASSIS AND IS A KNOW PROBLEM GM HAS NOT ADDRESSED YET IN THE 2012 AND 2013 CHASSIS. IT CAN DO THIS ON HWYS WITH SPEED LIMITS OF 55, 65, 70 MPH SUDDENLY WHICH COULD CAUSE AN ACCIDENT AS NO STOP LIGHTS GIVE ANY WARNING AND YOU CAN'T SPEED UP ANYTIME IN POOR VISIBILITY OR AT ANYTIME. NOT ONLY IS IT BAD FOR THE INJURED OR ILL PATIENT IT COULD CAUSE AN ACCIDENT AND INJURY OTHERS. GM HAS FIXED THIS ON THE 2014 AND NEWER MODELS BUT NOT 12 &13. THIS IS NO…

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731.8%
ODI 10672499 · 900 mi

THE FIRST AND SECOND (OF THREE INCIDENTS) BOTH APPEARED MINOR, LASTING ONLY A FRACTION OF A SECOND. ABOUT HALF WAY THROUGH A 150-MILE DRIVE, THE ENGINE WENT DEAD BUT AS QUICKLY FIRED UP AGAIN SO AS NOT TO BE TAKEN SERIOUSLY BY ME. BUT A THIRD INCIDENT WAS WORRISOME. WHILE DRIVING ABOUT 50 MPH ON A STRAIGHT, FLAT-AND-LEVEL STRETCH OF A MACADEM FARM ROAD, THE VAN SUDDENLY, VERY ABRUPTLY, SHIFTED INTO WHAT MUST HAVE BEEN ITS LOWEST GEAR, AND DURING ABOUT 15 OR 20 SECONDS THEREAFTER IT JERKED BACK AND FORTH AS IF IT WERE STRUGGLING TO CLIMB …

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17.1%
ODI 10809792 · 25,900 mi

VEHICLE WILL SHUT OFF WHILE DRIVING. NO WARNING SIGNS. WILL LOSE ALL POWER STEERING AND UNSTABLE CONTROL. WILL NOT START AFTER IT SHUTS DOWN FOR UP TO 24HRS. THIS VEHICLE ALSO HAS A HISTORY OF HARD/TROUBLE STARTING. WHEN IT TURNS OVER IS WILL GO INTO PROTECTION MODE "LOSS OF POWER". THIS PROBLEM STARTED AT 3,178 MILES AND HAS CONTINUED REGULARLY UP TO THE CURRENT 26, 050 MILES. JACK WILSON CHEVROLET OF SAINT AUGUSTINE HAS ATTEMPTED TO REPAIR THIS VEHICLE ELEVEN (11) TIMES SINCE THE 2ND DAY AFTER PURCHASE. AFTER OBTAINING ALL SERVICE RECORD…

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112.5%
ODI 11209193 · 24,000 mi

TL* THE CONTACT OWNS A 2015 CHEVROLET EXPRESS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, RESTARTED, AND THE CHARGING SYSTEM INDICATOR ILLUMINATED. THE CONTACT CALLED WALKER CHEVROLET (3940 CAROTHERS PKWY, FRANKLIN, TN 37067, [phone removed]) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 24,000.

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213.3%
ODI 11282142 · 35,000 mi

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. WHILE TRAVELING UP A HILL AT APPROXIMATELY 45 MPH, THE VEHICLE STARTED MISFIRING AND HESITATING. AFTER DEPRESSING THE ACCELERATOR PEDAL SEVERAL TIMES, THE VEHICLE RESPONDED NORMALLY. THE CONTACT STATED THAT THE FAILURES OCCURRED SINCE MAY OF 2019. THE VEHICLE WAS TAKEN TO GEORGE KELL MOTORS INC (3808S VAN DYKE RD, NEWPORT, AR 72112) FOUR TIMES AND THEY REPLACED THE TIMING BELT, TORQUE CONVERTER, FUEL INJECTORS, CATALYTIC CONVERTER, AND MUFFLER; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE…

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14.8%
ODI 11196596 · 19,400 mi

WE'VE HAD 4 INSTANCES OF "ENGINE POWER REDUCED" AND CHECK ENGINE LIGHT, WITH NO PRIOR WARNING OF ISSUE ON THE DASH DISPLAY. I BELIEVE THIS IS DUE TO AN ISSUE WITH THE DIESEL PARTICULATE FILTER SOOT LOAD TRACKING. THE FIRST 3 OCCURRED ON RURAL HIGHWAY AND THE 4TH ON A LOCAL HIGHWAY AT SPEED. THE POWER REDUCTION IS IMMEDIATE AND SEVERE ENOUGH THAT THE VEHICLE RAPIDLY LOSES SPEED AND CANNOT KEEP UP WITH TRAFFIC. HAD TRAFFIC BEEN CLOSE OR WITH A TRAILER, THERE WOULD BE RISK OF BEING REAR ENDED DUE TO THE SUDDEN LOSS OF SPEED. I FEEL THERE SHOULD …

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

317.6%
ODI 11460154 · 26,000 mi

The contact stated that the 2020 Chevrolet Express was used as a school bus. The contact stated while driving at various speeds, the vehicle suddenly stalled and would not restart. During the failure the check engine warning light was illuminated. The vehicle was towed to the local dealer but the failure could not be duplicated and no repair was performed. The manufacturer was notified of the failure. The failure mileage was 26,000.

Look up ODI 11460154 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1100.0%
ODI 11709863 · 56,837 mi

The contact owns a 2024 Chevrolet Express. The contact stated that while attempting to accelerate, the vehicle hesitated, jerked, and stopped unexpectedly. There were no warning lights illuminated. The vehicle was serviced by an independent mechanic who determined the failure was associated with DTC: P129F-00 (Fuel pump drive control module). The part was replaced. The contact stated that the vehicle was in a fleet of vehicles for the school district. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacture…

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0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Fuel/Propulsion System
215.4%
ODI 11649646

Vehicle is upfitted as a school bus. Forward fuel tank strap failed in operation. Our company operates more than 100 of these vehicles and we experience a failure of fuel tank straps at a rate of about one vehicle per month. If the 2nd strap would also fail the gasoline tank would become dislodged and present a fire hazard. This is even more critical as these vehicles are carrying students as a school bus. We perform visual inspections of the straps at 6 month intervals (per Pennsylvania these vehicles are subject to Semi-Annual State Inspecti…

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313.6%
ODI 10511447 · 1,800 mi

THIS IS A C CLASS RV BY THOR MOTOR COACH. THE COACH SERIAL NUMBER IS [XXX]. THE VEHICLE WOULD NOT TAKE FUEL. I BOUGHT IT TO TWO CHEVROLET DEALERS WHO WOULD NOT LOOK AT IT BECAUSE IT HAD A MOTORHOME BODY. ONE DEALER HOOKED IT UP TO A FAULT FINDER AND FOUND THERE WAS A FUEL VENTING PROBLEM. THEY SAID IT LOOKED LIKE THE MOTOR COACH MANUFACTURER HAD CHANGED THE FUEL VENTING SYSTEM AND MOVED THE TANK. I FINALLY WAS SERVICED, UNDER WARRANTY, BY AN RV DEALER IN TULSA OKLAHOMA. THEY TOLD ME THE FUEL TANK HAD BEEN MOVED WHICH CAUSED A KINK IN THE…

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321.4%
ODI 10809792 · 25,900 mi

VEHICLE WILL SHUT OFF WHILE DRIVING. NO WARNING SIGNS. WILL LOSE ALL POWER STEERING AND UNSTABLE CONTROL. WILL NOT START AFTER IT SHUTS DOWN FOR UP TO 24HRS. THIS VEHICLE ALSO HAS A HISTORY OF HARD/TROUBLE STARTING. WHEN IT TURNS OVER IS WILL GO INTO PROTECTION MODE "LOSS OF POWER". THIS PROBLEM STARTED AT 3,178 MILES AND HAS CONTINUED REGULARLY UP TO THE CURRENT 26, 050 MILES. JACK WILSON CHEVROLET OF SAINT AUGUSTINE HAS ATTEMPTED TO REPAIR THIS VEHICLE ELEVEN (11) TIMES SINCE THE 2ND DAY AFTER PURCHASE. AFTER OBTAINING ALL SERVICE RECORD…

Look up ODI 10809792 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

15.9%
ODI 11766626

The vehicle is experiencing an under-chassis manufacturing wiring harness restriction (Connector X185) that was installed too tightly from the factory, dropping the 5-volt reference power circuit down to 0 volts under load. This intermittent electrical failure completely starves the fuel pump, causing the fuel loop pressure to drop to a dangerous 43.5 PSI while driving (GM factory specification is 55–100 PSI). This electrical breakdown simultaneously chokes the fuel tank vapor loops, causing the fuel tank pressure to spike to an extreme -1100 v…

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323.1%
ODI 11519585

While driving engine inexplicably shut off leaving us without power steering or brakes and unable to safely navigate off of the roadway. Fault: Fuel Pump Control Module GM representative stated they are seeing numerous failures of these components

Look up ODI 11519585 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Service Brakes, Hydraulic
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

14.8%
ODI 11581307 · 136,000 mi

The contact owns a 2017 Chevrolet Express. The contact stated that while driving at approximately 35 MPH, the ABS inadvertently engaged, and the vehicle pulled to the left side. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the electronic brake control module assembly needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 136,000.

Look up ODI 11581307 at NHTSA ↗

00.0%

No examples available for this selection.

225.0%
ODI 11649544

The contact owns a 2019 Chevrolet Express. The contact received notification of NHTSA Campaign Number: 24V702000 (Service Brake, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Look up ODI 11649544 at NHTSA ↗

00.0%

No examples available for this selection.

17.7%
ODI 11646583 · 18,000 mi

The contact owns a 2021 Chevrolet Express. The contact stated that while driving at an undisclosed speed, the vehicle started to pull to the left, prompting the contact to pull over to the shoulder off the roadway. After a visual inspection, the contact stated there was smoke coming from the driver's side front brakes. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The contact was informed that the braking system needed to be replaced. The vehicle was not repaired. …

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical SystemToo few reports for a range28,627 mi2 (sparse)
ODI 11184855 · 36,000 mi

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. THE CONTACT STATED THAT WATER WAS LEAKING FROM THE DRIVER'S SIDE VISOR CONNECTION. WATER ALSO LEAKED ONTO THE CONTACT AND THE FLOOR. THE INSTRUMENT PANEL WAS ALSO LEAKING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAWYER CHEVROLET (351 W BRIDGE ST, CATSKILL, NY 12414, [phone removed]) WHERE IT WAS DIAGNOSED THAT A NEW WI-FI ANTENNA GASKET NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT FAILED AGAIN DAYS LATER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE …

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ODI 11311860 · 21,253 mi

PROBLEM: POWER WINDOW WOULDN'T WORK, REAR DEFROSTER WOULD NOT WORK, VEHICLE WOULD NOT START, VEHICLE WOULD CRANK BUT NOT START. CAR HAD TO BE TOWED. THE RELAYS WERE DEFECTIVE AND WERE REPLACED. UPON TAKING THE RELAYS APART , I FOUND THAT THEY WERE RUSTED INSIDE AND THE RUST WAS FLAKING OFF. I CONTACTED CHEVROLET AND I WAS TOLD THE VEHICLE WAS OUT OF WARRANTY AND IT WOULD NOT COVER RUSTED PARTS.THE REPRESENTATIVE ALSO SAID THAT HE HAD OTHER COMPLAINTS ABOUT THE RELAYS FAILING.THERE ARE TEN OF THESE RELAYS IN THIS VEHICLE AND FOUR HAVE FAILE…

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EngineToo few reports for a range61,500 mi2 (sparse)
ODI 11282142 · 35,000 mi

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. WHILE TRAVELING UP A HILL AT APPROXIMATELY 45 MPH, THE VEHICLE STARTED MISFIRING AND HESITATING. AFTER DEPRESSING THE ACCELERATOR PEDAL SEVERAL TIMES, THE VEHICLE RESPONDED NORMALLY. THE CONTACT STATED THAT THE FAILURES OCCURRED SINCE MAY OF 2019. THE VEHICLE WAS TAKEN TO GEORGE KELL MOTORS INC (3808S VAN DYKE RD, NEWPORT, AR 72112) FOUR TIMES AND THEY REPLACED THE TIMING BELT, TORQUE CONVERTER, FUEL INJECTORS, CATALYTIC CONVERTER, AND MUFFLER; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE…

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ODI 11634601 · 88,000 mi

The contact owns a 2016 Chevrolet Express. The contact stated while driving 65 MPH, the “Service Engine” warning light flashed on and off. The contact stated that after arriving to the residence and shifting into reverse(R), the vehicle failed to respond as needed. The vehicle was turned off and restarted and the contact was able to park the vehicle. The vehicle was later towed to the dealer to be diagnosed. The contact was informed that the Progressive Snapshot device had caused the failure. The vehicle was repaired, and the Snapshot device wa…

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Structure:BodyToo few reports for a range18,150 mi2 (sparse)
ODI 10885075 · 300 mi

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED ON AN INCLINE AND THE SLIDING DOOR WAS OPENED, THERE WAS NO LOCKING MECHANISM TO PROHIBIT THE SLIDING DOOR FROM CLOSING INDEPENDENTLY. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE DOOR CLOSED INDEPENDENTLY WHILE AN EMPLOYEE WAS MAKING DELIVERIES WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED BY THE GENERAL MOTORS FLEET COORDINATOR THAT THE VEHICLE WAS OPERATING AS INTENDED. THE APPROXIMATE FAILURE M…

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ODI 11184855 · 36,000 mi

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. THE CONTACT STATED THAT WATER WAS LEAKING FROM THE DRIVER'S SIDE VISOR CONNECTION. WATER ALSO LEAKED ONTO THE CONTACT AND THE FLOOR. THE INSTRUMENT PANEL WAS ALSO LEAKING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAWYER CHEVROLET (351 W BRIDGE ST, CATSKILL, NY 12414, [phone removed]) WHERE IT WAS DIAGNOSED THAT A NEW WI-FI ANTENNA GASKET NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT FAILED AGAIN DAYS LATER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE …

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Unknown Or OtherToo few reports for a range40,000 mi1 (sparse)
ODI 11267145 · 40,000 mi

FRONT A/C SWITCH TO TURN A/C OFF AND ON AND ALSO TO GO FROM DASH VENT TO FLOOR VENTS AND DEFROST WILL NOT GO TO ANYTHING BUT FRONT VENTS...

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Fuel System, GasolineToo few reports for a range1,000 mi1 (sparse)
ODI 10899303 · 1,000 mi

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS BEING OPERATED AT 55 MPH, THE VEHICLE STALLED AND THERE WAS AN ABNORMAL FUEL ODOR. THE FAILURE OCCURRED WITHOUT WARNING. UPON INSPECTION, IT WAS NOTICED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS TOWED TO A TOW TRUCK LOT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 10/21/16*LJ THE CONSUMER STATED THE FUEL LINE SEPARATED, DUE TO A MISSING RETAINING CLIP. ALSO, TWO BRACKETS THAT…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-011None
ODI 11634601 · 88,000 mi

The contact owns a 2016 Chevrolet Express. The contact stated while driving 65 MPH, the “Service Engine” warning light flashed on and off. The contact stated that after arriving to the residence and shifting into reverse(R), the vehicle failed to respond as needed. The vehicle was turned off and restarted and the contact was able to park the vehicle. The vehicle was later towed to the dealer to be diagnosed. The contact was informed that the Progressive Snapshot device had caused the failure. The vehicle was repaired, and the Snapshot device wa…

Look up ODI 11634601 at NHTSA ↗

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 26 reports

2021: 6 complaints · 2023: 2 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2021046
2023002
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20211300
2023200

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemService BrakesEngineStructure:BodyUnknown Or OtherEngine And Engine CoolingForward Collision Avoidance: Automatic Emergency BrakingFuel System, Gasoline
Electrical System—00
1
ODI 11184855 · 36,000 mi

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. THE CONTACT STATED THAT WATER WAS LEAKING FROM THE DRIVER'S SIDE VISOR CONNECTION. WATER ALSO LEAKED ONTO THE CONTACT AND THE FLOOR. THE INSTRUMENT PANEL WAS ALSO LEAKING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAWYER CHEVROLET (351 W BRIDGE ST, CATSKILL, NY 12414, [phone removed]) WHERE IT WAS DIAGNOSED THAT A NEW WI-FI ANTENNA GASKET NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT FAILED AGAIN DAYS LATER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE …

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0000
Service Brakes0—00
1
ODI 11454858

I'd be driving down the street when my brakes would apply by them selves slowing my car down . after that my dash would bong and the ABS light would come on . I took it to my Chevy dealer and they replaced the brakes and said it was fixed . I pulled out of the dealers lot and was driving at 35MPH when the brakes locked and a skidded to a stop . If I hadn;t been buckled in I would have gone thru the windshield . I held the gas pedal to the floor and returnd to the dealer at about 20 MPH and some salesman came running out and said my van was on f…

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0
1
ODI 11580460

ABS Module Broken. Needs repair. No part available. Part Number 84055065 needed. Vehicle was on highway slowed on to onramp when ABS went off for no reason. Van Pulled to right drastically.

Look up ODI 11580460 at NHTSA ↗

0
Engine00—00000
Structure:Body
1
ODI 11184855 · 36,000 mi

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. THE CONTACT STATED THAT WATER WAS LEAKING FROM THE DRIVER'S SIDE VISOR CONNECTION. WATER ALSO LEAKED ONTO THE CONTACT AND THE FLOOR. THE INSTRUMENT PANEL WAS ALSO LEAKING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAWYER CHEVROLET (351 W BRIDGE ST, CATSKILL, NY 12414, [phone removed]) WHERE IT WAS DIAGNOSED THAT A NEW WI-FI ANTENNA GASKET NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT FAILED AGAIN DAYS LATER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE …

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00—0000
Unknown Or Other0
1
ODI 11454858

I'd be driving down the street when my brakes would apply by them selves slowing my car down . after that my dash would bong and the ABS light would come on . I took it to my Chevy dealer and they replaced the brakes and said it was fixed . I pulled out of the dealers lot and was driving at 35MPH when the brakes locked and a skidded to a stop . If I hadn;t been buckled in I would have gone thru the windshield . I held the gas pedal to the floor and returnd to the dealer at about 20 MPH and some salesman came running out and said my van was on f…

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00—000
Engine And Engine Cooling00000—00
Forward Collision Avoidance: Automatic Emergency Braking0
1
ODI 11580460

ABS Module Broken. Needs repair. No part available. Part Number 84055065 needed. Vehicle was on highway slowed on to onramp when ABS went off for no reason. Van Pulled to right drastically.

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0000—0
Fuel System, Gasoline0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Battery drain and no-start mentions

1 mentions · 6.7% of complaints

Median mileage: 21,253 mi (1 usable records).

ODI 11311860 · 21,253 mi

PROBLEM: POWER WINDOW WOULDN'T WORK, REAR DEFROSTER WOULD NOT WORK, VEHICLE WOULD NOT START, VEHICLE WOULD CRANK BUT NOT START. CAR HAD TO BE TOWED. THE RELAYS WERE DEFECTIVE AND WERE REPLACED. UPON TAKING THE RELAYS APART , I FOUND THAT THEY WERE RUSTED INSIDE AND THE RUST WAS FLAKING OFF. I CONTACTED CHEVROLET AND I WAS TOLD THE VEHICLE WAS OUT OF WARRANTY AND IT WOULD NOT COVER RUSTED PARTS.THE REPRESENTATIVE ALSO SAID THAT HE HAD OTHER COMPLAINTS ABOUT THE RELAYS FAILING.THERE ARE TEN OF THESE RELAYS IN THIS VEHICLE AND FOUR HAVE FAILE…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Fuel smell or leak mentions

1 mentions · 6.7% of complaints

Median mileage: 1,000 mi (1 usable records).

ODI 10899303 · 1,000 mi

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS BEING OPERATED AT 55 MPH, THE VEHICLE STALLED AND THERE WAS AN ABNORMAL FUEL ODOR. THE FAILURE OCCURRED WITHOUT WARNING. UPON INSPECTION, IT WAS NOTICED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS TOWED TO A TOW TRUCK LOT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 10/21/16*LJ THE CONSUMER STATED THE FUEL LINE SEPARATED, DUE TO A MISSING RETAINING CLIP. ALSO, TWO BRACKETS THAT…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Stalling or loss of power

1 mentions · 6.7% of complaints

Median mileage: 1,000 mi (1 usable records).

ODI 10899303 · 1,000 mi

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS BEING OPERATED AT 55 MPH, THE VEHICLE STALLED AND THERE WAS AN ABNORMAL FUEL ODOR. THE FAILURE OCCURRED WITHOUT WARNING. UPON INSPECTION, IT WAS NOTICED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS TOWED TO A TOW TRUCK LOT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 10/21/16*LJ THE CONSUMER STATED THE FUEL LINE SEPARATED, DUE TO A MISSING RETAINING CLIP. ALSO, TWO BRACKETS THAT…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

1 mentions · 6.7% of complaints

Median mileage: 88,000 mi (1 usable records).

ODI 11634601 · 88,000 mi

The contact owns a 2016 Chevrolet Express. The contact stated while driving 65 MPH, the “Service Engine” warning light flashed on and off. The contact stated that after arriving to the residence and shifting into reverse(R), the vehicle failed to respond as needed. The vehicle was turned off and restarted and the contact was able to park the vehicle. The vehicle was later towed to the dealer to be diagnosed. The contact was informed that the Progressive Snapshot device had caused the failure. The vehicle was repaired, and the Snapshot device wa…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b