Auto Recall Watch
U.S. public vehicle records

2002 Chevrolet IMPALA: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

795 owner complaints analyzed

4 distinct recall campaigns

78,000 mi median reported failure mileage

Scope: 2002 model year. Data updated: . 571 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 247 of 795 complaints (31.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior11915.0%
Electrical and battery issues11614.6%
Steering behavior769.6%
Engine operation455.7%
Transmission and shifting273.4%
Fuel system concerns151.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
247
Engine
75
Exterior Lighting
48
Engine And Engine Cooling
45
Exterior Lighting:Headlights
38
Steering
37
Air Bags
28
Service Brakes, Hydraulic
26
Component breakdown data
CategoryCount
Electrical System247
Engine75
Exterior Lighting48
Engine And Engine Cooling45
Exterior Lighting:Headlights38
Steering37
Air Bags28
Service Brakes, Hydraulic26

Electrical System: 247; Engine: 75; Exterior Lighting: 48; Engine And Engine Cooling: 45; Exterior Lighting:Headlights: 38; Steering: 37; Air Bags: 28; Service Brakes, Hydraulic: 26

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
59
25,000 to 49,999
97
50,000 to 74,999
109
75,000 to 99,999
107
100,000 to 149,999
130
150,000 and above
69
Reported problems by failure mileage data
CategoryCount
Under 25,00059
25,000 to 49,99997
50,000 to 74,999109
75,000 to 99,999107
100,000 to 149,999130
150,000 and above69

Under 25,000: 59; 25,000 to 49,999: 97; 50,000 to 74,999: 109; 75,000 to 99,999: 107; 100,000 to 149,999: 130; 150,000 and above: 69

100,000 to 149,999 miles has the most reports with usable mileage (130). 224 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2001
2
2002
43
2003
47
2004
37
2005
59
2006
62
2007
55
2008
75
2009
80
2010
57
2011
37
2012
25
2013
18
2014
79
2015
35
2016
48
2017
10
2018
7
2019
6
2020
5
2021
1
2022
1
2024
2
2025
2
2026
2
Complaints over time data
CategoryCount
20012
200243
200347
200437
200559
200662
200755
200875
200980
201057
201137
201225
201318
201479
201535
201648
201710
20187
20196
20205
20211
20221
20242
20252
20262

2001: 2; 2002: 43; 2003: 47; 2004: 37; 2005: 59; 2006: 62; 2007: 55; 2008: 75; 2009: 80; 2010: 57; 2011: 37; 2012: 25; 2013: 18; 2014: 79; 2015: 35; 2016: 48; 2017: 10; 2018: 7; 2019: 6; 2020: 5; 2021: 1; 2022: 1; 2024: 2; 2025: 2; 2026: 2

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 119 complaint narratives. Electrical and battery issues appears in 116 complaint narratives. Steering behavior appears in 76 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10000847 · 2003-01-09 (January 9, 2003)

MY 2002 CHEVEROLET IMPALA (8000 MILES) HAS DEVELOPED A THUDING LIKE TYPE NOISE IN THE GAS TANK OF THIS CAR... THE DEALER IS TELLING ME THIS IS A NORMAL SOUND... HAVE YOU HEARD OF ANY OTHER PROBLEMS REPORTED BY OHTER OWNERS OF 2002 IMPALAS??

Owner-reported narrative. 6,000 miles reported. Look up ODI 10000847 at NHTSA ↗

Owner report 10001276 · 2002-12-20 (December 20, 2002)

AN UNCONNECTED WIRE RENDERED THE VEHICLE ANTILOCK BRAKE SYSTEM INOPERABLE WHICH IN TURN RESULTED IN AN ACCIDENT. *NM

Owner-reported narrative. Look up ODI 10001276 at NHTSA ↗

Owner report 10001976 · 2003-01-16 (January 16, 2003)

THE CONSUMER STATES THAT THE DRIVER FRONT AIR BAG(S) ARE DEFECTIVE. RECALL #C020325. NHTSA#02V222000 SCC PH

Owner-reported narrative. Look up ODI 10001976 at NHTSA ↗

Owner report 10003705 · 2003-01-14 (January 14, 2003)

WHEN TRYING TO APPLY ANTI LOCK BRAKES BRAKES LOCKED UP, CAUSING VEHICLE TO SKID, RESULTING IN A COLLISION/INJURIES. DEALER NOTIFIED. TS...*AK

Owner-reported narrative. Look up ODI 10003705 at NHTSA ↗

Owner report 10005727 · 2003-02-12 (February 12, 2003)

AFTER SLOWING TO ENTER A DRIVEWAY THE CAR DID NOT RESPOND TO GAS PEDDLE. IT WOULD GO VERY SLOWLY WHEN THE ACCELERATOR WAS PUSHED. IT WOULD NOT CORRECT ITSELF AFTER BEING STOPED AND TURNED OFF. HOWEVER AFTER BEING OFF SOMETIME IT WENT AWAY AND RESPONDED AS USUAL. WHEN IT WAS TAKEN TO THE SERVICE DEPT. IT DID IT AGAIN BUT LATER THE SERVICE MAN SAID HE COULD NOT DUPLICATE IT, ALTHOUGH HE KNEW THAT IT DID IT ORIGINALLY.

Owner-reported narrative. Look up ODI 10005727 at NHTSA ↗

Owner report 10007836 · 2003-02-20 (February 20, 2003)

OWNER OF THE CAR WAS INVOLVED IN A ACCIDENT. IT CONSISTED OF THE DRIVER HITTING AN 8 FOOT GATE AND KNOCKING IT DOWN. HITTING THE TRUCK PARKED IN THAT GATE WITH THE FORCE OF PUSHING IT INTO THE BUILDING, WHERE THE BUILDING WAS CRACKED ON THE INSIDE. ACCORDING TO THE MANUAL ITS NO REASON WHY THE AIRBAGS SHOULD NOT HAVE DEPLOYED AT THIS TIME. I DAMAGED THE FRONT OF THE VEHICLE. ALSO THE DRIVER SIDE HAS SIGNIFICANT DAMAGE. WHICH AS STATED THE OWNERS MANUAL ARE REASONS THE AIRBAGS SHOULD HAVE DEPLOYED. CAN YOU PLEASE LOOK INTO THIS SITUATION . I KN…

Owner-reported narrative. 9,982 miles reported. Look up ODI 10007836 at NHTSA ↗

Owner report 10010549 · 2003-03-16 (March 16, 2003)

THE CAR STALLS ON THE FREEWAYS OR SIDE STREETS WITHOUT ANY WARNINGS, AND I LOSE CONTROL THE POWER OF THE CAR AND THE BRAKES. IT HAPPENED SEVERAL TIMES AND THE DEALERS ARE NOT ABLE TO REPAIR IT. *NLM

Owner-reported narrative. 4,092 miles reported. Look up ODI 10010549 at NHTSA ↗

Owner report 10010711 · 2003-03-18 (March 18, 2003)

WE PURCHASED THIS IMPALA LS WITH 90 MILES ON IT (AS IT WAS DRIVEN UP FROM A DEALER IN NEW JERSEY). SINCE THE FIRST DAY WE HAD THE VEHICLE THERE HAS BEEN A CLEARANCE PROBLEM - WHEN GOING UP OR DOWN A NORMAL GARAGE OR DRIVEWAY INCLINE AT THE SLOWEST SPEED (EVEN BELOW 5 MPH), THE CAR BOTTOMS OUT. WE HAVE ADVISED BOTH PAUL CONTE AND THE GM CHEVY DIVISION OF THIS IMMEDIATELY AND REPEATEDLY. THEIR RESPONSE WAS, THE VEHICLE HAD A DESIGN FLAW. WE DO NOT FEEL CHEVROLET'S DESIGN FLAW SHOULD BE THE CONSUMER'S ISSUE. THIS COULD BE A SAFETY ISSUE. *J…

Owner-reported narrative. 92 miles reported. Look up ODI 10010711 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

02V222000 · Air Bags:Frontal

Reported: 2002-08-09 (August 9, 2002)

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

NHTSA campaign record ↗
09V116000 · Engine And Engine Cooling

Reported: 2009-04-08 (April 8, 2009)

GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.

Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.

Remedy: DEALERS WILL REPLACE THE ENGINE’S FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINE’S PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.

NHTSA campaign record ↗
14V400000 · Electrical System:Ignition

Reported: 2014-07-03 (July 3, 2014)

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

NHTSA campaign record ↗
15V701000 · Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe | Engine And Engine Cooling:Engine

Reported: 2015-10-26 (October 26, 2015)

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

795 unique complaints in this selection. Analysis snapshot: 2026-09-30.

71.8%Usable mileage571 / 795 records
97.9%Valid incident date778 / 795 records
100.0%Valid filing date795 / 795 records
97.9%Ordered incident and filing dates778 / 795 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200620072008200920102011201220132014201520162017201820192020
Electrical System
11521.9%
ODI 10169557

CAR SPEEDS UP WITH NO CRUISE CONTROL WHEN I THE HIT BRAKE IT GOES BACK TO NORMAL SPEED. IT IS AN INTERMITTENT PROBLEM. CAR WANTS TO STOP AT STOP SIGNS MUST STEP ON GAS TO KEEP RUNNING. DRIVING ALONG CAR SOMETIMES FEEL LIKE ITS NOT GETTING GAS AND SHAKES AND MISSES. AIR CONDITION WORKS SOMETIMES BLOWS COLD THEN GOES TO HOT AIR. I THINK THIS IS UNSAFE. DEALER CAN'T FIND PROBLEMS CHEVY WON'T DO ANYTHING ABOUT IT. THIS IS A 2006 CHEV IMPALA WITH 3.9 V6 ENGINE 8400 MILES ON IT . WE BOUGHT CAR IN MAY 2006 AND PROBLEMS STARTED RIGHT AWAY. *JB

Look up ODI 10169557 at NHTSA ↗

11818.8%
ODI 10175292 · 300 mi

DT*: THE CONTACT STATED THE TIRE PRESSURE MONITOR DID NOT WORK PROPERLY. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THAT THE COAX ANTENNA NEEDED TO BE REPLACED. UPDATED 12/28/2006 - THE CONSUMER WAS TOLD THAT THE PART WOULD NOT BE AVAILABLE UNTIL 1/07. THE REMOTE START AND REMOTE DOOR LOCKS FAIL INTERMITTENTLY. THE RADIO WOULD TURN OFF PERIODICALLY. THE HIGH BEAMS FLICKERED. *NM

Look up ODI 10175292 at NHTSA ↗

21426.4%
ODI 10258736 · 6,000 mi

WHENEVER THE OUTSIDE TEMPERATURE DROPS BELOW APPROX 20 DEGREES F AND THE VEHICLE IS PARKED OVERNIGHT, THE FACTORY REMOTE STARTER AND THE KEYLESS ENTRY SYSTEMS DON'T FUNCTION UNLESS I HOLD THE TRANSMITTER DIRECTLY ABOVE THE HOOD OF THE VEHICLE. IN WARMER WEATHER, THE SYSTEM WORKS FROM DISTANCES GREATER THAN 50 FEET. IT HAS BEEN TO THE DEALER 3 TIMES FOR THE PROBLEM ALREADY AND THE PROBLEM STILL EXISTS. THUS FAR, THE 2 TRANSMITTERS AND THE RECEIVER HAVE BEEN REPLACED. *TR

Look up ODI 10258736 at NHTSA ↗

21626.2%
ODI 10277595 · 472 mi

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ELECTRICAL COMPONENTS IN HER VEHICLE WENT HAYWIRE. THE LIGHTS WOULD FLASH ON AND OFF, THE AIR CONDITIONER FAILED INTERMITTENTLY, THE HEATING UNIT WAS INOPERABLE, AND THE DOORS WOULD LOCK AND UNLOCK BY THEMSELVES. IN ADDITION, THE VEHICLE LOST ALL POWER AND WOULD NOT START. THE DEALER ATTEMPTED TO MAKE SEVERAL REPAIRS TO CORRECT THE FAILURES, BUT WAS UNSUCCESSFUL. IT WAS LATER DISCOVERED THAT THE AFTERMARKET ALARM SYSTEM WAS WIRED INCORRECTLY AND CAUSED THE ELECTRICAL …

Look up ODI 10277595 at NHTSA ↗

12628.6%
ODI 10494789 · 38,173 mi

WHILE TRAVELING AWAY FROM HOME I PARKED MY CAR AND THE KEY IS STUCK IN THE IGNITION. THIS IS A SAFETY HAZARD DUE TO I HAD TO LEAVE THE KEYS IN THE CAR. THE NEXT MORNING THE CAR WOULD NOT START DUE TO THE BATTERY BEING DRAINED BECAUSE THE KEY WAS NOT IN THE OFF POSITION. THEREFORE I HAD TO BE TROUBLED WITH FINDING JUMPER CABLES WHILE AWAY FROM HOME OR BE TOWED TO THE NEAREST CHEVROLET DEALER (WHOM I MIGHT ADD DID NOT HAVE A TECHNICIAN THAT COULD FIX IT ON A SATURDAY MORNING). I CALLED ANOTHER CHEVROLET DEALER IN ANOTHER COUNTY CLOSE BY AND T…

Look up ODI 10494789 at NHTSA ↗

9118.0%
ODI 10502651 · 80,000 mi

I OWN A 2011 CHEVY IMPALA AND FOR THE PAST COUPLE MONTHS ON 6 DIFFERENT OCCASIONS AS I AM DRIVING DOWN THE FREEWAY MY ENGINE POWER IS REDUCED AND "SERVICE STABILITRAK" LIGHT APPEARS. AS I HAVE RESEARCHED AND HAVE FOUND THAT THIS IS A COMMON AND VERY UNSAFE PROBLEM AMONG GM VEHICLES. I HAVE ALSO FOUND THAT THERE IS NO CLEAR SOLUTION TO WHY THIS IS HAPPENING WITH MANY MECHANICS STUMPED AND REPLACING PARTS IN WHICH THE PROBLEM RECURS ONLY A SHORT TIME LATER. I HAVE ALSO FOUND REPLACING WHAT THE DIAGNOSIS OF CODE P2135 SAYS THE PROBLEM STILL MAY NO…

Look up ODI 10502651 at NHTSA ↗

5621.7%
ODI 10521550 · 55,000 mi

PURCHASED A GM CERTIFIED VEHICLE. VEHICLE STALLED SEVERAL TIMES WHENEVER MAKING A LEFT HAND TURN. WHEN I WOULD MAKE A LEFT HAND TURN, THE VEHICLE WOULD DIE COMPLETELY IN THE MIDDLE OF THE TURN. I WOULD HAVE TO RESTART THE CAR. ONE INSTANCE WHEN TRYING TO RESTART THE CAR, THE IGNITION ACTED "STUCK." I ONLY TURNED THE IGNITION ONCE AND THE CAR CONTINUED TO CRANK OVER TO RESTART THE CAR ON ITS OWN. THE LAST COUPLE OF INSTANCES WHEN TAKING THE CAR TO THE DEALERSHIP, IT DIED, EVEN WHEN NOT MAKING A LEFT HAND TURN. IT WOULD DIE PERIODICALLY WH…

Look up ODI 10521550 at NHTSA ↗

5018.4%
ODI 10615132 · 28,830 mi

MY 2013 CHEVROLET IMPALA'S ELECTRICAL SYSTEM FAILED. THERE WERE NO LIGHTS, RADIO, AIR CONDITIONER, GAUGE LIGHTS, POWER STEERING OR POWER BRAKES. THE ENGINE REMAINED RUNNING AS DID THE TRANSMISSION. THIS LASTED ABOUT FIVE MINUTES.(THERE ARE NO PLACES TO STOP ON OUR ROADS.) THE FIRST LIGHT TO COME ON WAS THE WARNING ABOUT LOSS OF STABILITRAC AND THE SECOND WAS ABOUT AIR BAGS, THE THIRD WAS ABOUT UNEVEN TIRE PRESSURE. EVENTUALLY THE GAUGE LIGHTS, AIR CONDITIONER AND RADIO CAME ON FOLLOWED BY THE POWER STEERING AND BRAKES. I TURNED IT OFF IN P…

Look up ODI 10615132 at NHTSA ↗

21734.1%
ODI 10562446 · 2,010 mi

BATTERY LEAKED DOWN THE FRAME AND WAS EATING THE 2 TRANY COOLER ALUMINUM LINES. AUTONATION CHEVROLET SUPERSTITION SPRINGS IN MESA, AZ PUT A NEW BATTERY AND 2 NEW TRANY COOLER LINES ON, BUT AFTER THE 4TH ATTEMPT CAN NOT GET ALL OF THE ACID CLEANED UP. ENGINE CRADLE STILL HAS NO PAINT IN SPOTS AND ACID STILL SHOWING ON SPOTS. AFTER A DAY OF RAIN. WENT OUT TO THE CAR THE NEXT DAY AND WHEN I OPENED UP THE DRIVERS DOOR THERE WAS A VERY BAD ODOR. ALMOST WANTED TO THROW UP. AFTER LOOKING ALL OVER THE CAR FOUND 2" OF WATER WERE THE SPARE TIRE IS A…

Look up ODI 10562446 at NHTSA ↗

9431.3%
ODI 10760803 · 400 mi

LATENT DEFECT IN CHEVROLET 2015 IMPALA IGNITION SYSTEMS THAT GM (GENERAL MOTORS) WILL NOT FIX. THE KEYLESS ENTRY FOB WAS REDESIGN FROM PART NUMBER GM/L 22733524 TO PART NUMBER GM 13584829, WHICH HAS RESULTED IN ALL THE PUSH BUTTON SWITCHES NOW RAISED ABOVE THE KEYLESS HOUSING. WITH RAISE SWITCHES ABOVE THE HOUSING, THE TRUNK CAN INADVERTENTLY OPEN WHEN THE FOD IS IN SOMEONES POCKET. THE CAR TRUNK CAN INADVERTENTLY OPEN WHEN THE FODS SWITCH, WHICH IS IN SOMEONES POCKET, IS INADVERTENTLY PRESSED AGAINST SOMETHING WITHOUT THE OWNERS KNOWLEDG…

Look up ODI 10760803 at NHTSA ↗

3027.0%
ODI 10892209 · 2,900 mi

WHEN TRAVELING ON THE HIGHWAY OR LOCAL ROADS. MY VEHICLE WOULD WARN ME TO SHIFT INTO PARK TO STOP THE ENGINE. THE AFTER 3 NOTICES IT WOULD SHUTDOWN COMPLETELY.

Look up ODI 10892209 at NHTSA ↗

1311.2%
ODI 10944263 · 120 mi

POOR FRONT LOW BEAM HEADLIGHTS LIGHT UP THE ROAD ONLY SHOWING THE BOTTOM 40% OF THE WINDSHIELD AND POOR LIGHTING TO THE SIDE OF THE ROAD.THE TOP 60% OF THE WINDSHIELD AS YOU LOOK FORWARD IS DARK THE HEADLIGHTS ONLY SHOW 3 POSSIBLE 4 CAR LENGTHS IN FRONT OF THE CAR. AT 60 MPH YOU SHOULD BE ABLE TO SEE FARTHER THAN OVER 6 CAR LENGTHS AHEAD ON LOW BEAMS NOT 3 AND NOT OVER 1/2 YOUR VISIBILITY IN THE DARK VERY UNSAFE.

Look up ODI 10944263 at NHTSA ↗

1118.6%
ODI 11222108 · 28,174 mi

THIS WAS A HERTZ RENTAL CAR I PICKED UP AT THE ORLANDO, FL AIRPORT. JUNE 2, 2019. THERE WAS NO OPERATORS MANUAL IN THE CAR. IT WAS 10 PM AND I HAD TO DRIVE 90 MILES TO MY DESTINATION. ABOUT 30 MINUTES ON THE HIGHWAY TO CHECK OIL LIGHT CAME ON. I TRIED TO CLEAR THE NOTICE BY PRESSING SEVERAL BUTTONS ON THE DASH BOARD. THEN I THOUGHT I FOUND THE CORRECT BUTTON AND PRESSED IT. IT WAS THE CAR START AND OFF BUTTON. THE CAR IMMEDIATELY SHUT OFF INCLUDING ALL THE LIGHTS. O WAS GOING 65 MPH AND SUDDENLY THE ROAD WAS PITCH BLACK. THE ENGINE HAD TURNED…

Look up ODI 11222108 at NHTSA ↗

828.6%
ODI 11321514 · 30 mi

THE SOUND I'M MY CAR HAS GONE OUT 4 DIFFERENT TIMES. NO BLINKER SOUND, RADIO, NO SOUND WHEN THE DOORS ARE OPEN NOTHING. WHEN I TURN THE VOLUME UP IT DOES NOT EVEN SHOW ON THE CAR. THERE ISN'T A PEEP OF SOUND. I TOOK IT IN ONCE & OF COURSE THAT TIME IT TURNED ON THAN TURNED RIGHT BACK OFF. WE TOOK THE SPARK PLUG OUT CLEANED IT PUT IT BACK IN, IT WORKED FOR A COUPLE DAYS THAN RIGHT BACK OFF AGAIN, NO SOUND I'M THE WHOLE CAR.

Look up ODI 11321514 at NHTSA ↗

320.0%
ODI 11436029

The air conditioner tube was off inside the vehicle and caused massive leaking in the carpets. Causing mold to grow excessively under the floor mats, in the carpets, under the seats, etc. Which as a result led to electrical issues. It’s being looked into by a senior member at GM for months now, nothing is being done. Radley Chevy in Fredricksburg Virginia hasn’t done anything for us either. My family is now having respiratory issues due to the mold issue.

Look up ODI 11436029 at NHTSA ↗

Engine
5911.3%
ODI 10464819 · 103,000 mi

MY CAR IS GIVING A REDUCED ENGINE LIGHT, TRACTION CONTROL AND NOW STARTING DISABLED. THE CAR WILL NOT START OR DIES IN PROCESS OF DRIVING CAR. THIS IS DANGEROUS AND I HAVE REA THIS IS NOT THE FIRST TIME. *TR

Look up ODI 10464819 at NHTSA ↗

7712.3%
ODI 10458955 · 9,100 mi

MY IMPALA'S SERVICE TRACTION CONTROL AND ENGINE POWER REDUCED LIGHTS CAME ON 05/07/12 AND I LOSS POWER TO MY CAR. I TOOK MY CAR IN TO A CHEVY DEALERSHIP TO HAVE IT SERVICED, I WAS TOLD AFTER THEY DIAGNOSED IT THAT I NEEDED A NEW THROTTLE BODY SO I HAD IT REPLACED FOR THE COST OF $647.00 1 WEEK LATER I WAS DRIVING HOME AND MY CAR LOSS POWER AND SHUTDOWN COMPLETELY LUCKILY I WASN'T IN HEAVY TRAFFIC AND WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. I TRIED TO RESTART IT AND WHITE SMOKE CAME FROM THE TAILPIPE SO I HAD IT TOWED BACK TO THE SAME DEA…

Look up ODI 10458955 at NHTSA ↗

13416.5%
ODI 10460288 · 83,300 mi

I WAS TRAVELING ON A HIGHWAY NEAR TO MY HOME, AND FOR ABOUT A MONTH NOW THE VEHICLE HAS COME UP WITH AN ERROR STATING "REDUCED ENGINE POWER". SUDDENLY, THE VEHICLE SIMPLY STALLED ITSELF, COMING UP WITH A MESSAGE THAT STATED "STARTING DISABLED/SERVICE THROTTLE". I WAS TRAVELING UPHILL AT 40MPH, NOW WITH NO POWER BRAKES, NO POWER STEERING, AND THE ENGINE COMPLETELY SHUT OFF AND UNABLE TO RESTART. LUCKILY I WAS ABLE TO PULL OVER AND DISCONNECT THE BATTERY AND RECONNECT IT TO RESTART IT. WHAT IF THIS HAD HAPPENED ON A HIGHWAY ON OR OFF RAMP? O…

Look up ODI 10460288 at NHTSA ↗

17921.7%
ODI 10462999 · 48,800 mi

AFTER BRAKING TO MAKE A TURN, THE FOLLOWING WARNINGS CAME ON: REDUCED ENGINE POWER, SERVICE STABILATRAK, AND TRACTION CONTROL OFF. PLUS THE ENGINE WARNING LIGHT CAME ON. FORTUNATELY NO ACCIDENT OCCURRED FROM THIS AND I DID EXPERIENCE REDUCTION IN ENGINE POWER. THESE WARNINGS REMAINED ON FROM THE ONSET UNTIL THIS MORNING, 06/25/12, WHEN I CHECKED IT AGAIN. NOW THE WARNINGS ARE NOT THERE. I STARTED THE CAR AND MOVED IT TO SEE IF THEY WOULD COME BACK ON AND SO FAR, NOTHING. I HAVE READ THAT THERE HAVE BEEN NUMEROUS COMPLAINTS OF THIS PROBLEM …

Look up ODI 10462999 at NHTSA ↗

8820.0%
ODI 10461421 · 53,108 mi

I WAS DRIVING AND THE CAR SHUT OFF. NO BRAKES, NO POWER STEERING, NOTHING.....I COASTED TO THE SIDE OF THE ROAD, PUT IT IN PARK, TOOK THE KEY OUT OF THE IGNITION, PUT IT BACK IN AND THE CAR STARTED. NOW I AM SCARED TO PUT MY 5 MONTH OLD IN THE CAR BECAUSE IT IS NOT SAFE. *TR

Look up ODI 10461421 at NHTSA ↗

12524.8%
ODI 10471304 · 40,000 mi

I HAVE A CHEVY IMPALA, 2011, AND A MONTH OR SO AFTER BUYING IT THE "SERVICE STABILITRAK" LIGHT CAME ON. BEFORE I COULD GET IT INTO A SHOP, IT WENT OFF. IT CAME ON AGAIN YESTERDAY AND MY ENGINE POWER ALL BUT SHUT DOWN, I WAS TRYING TO GET THROUGH AN INTERSECTION AND THOUGHT I WOULDN'T MAKE IT. AFTER RESEARCHING, I SEE THAT CHEVY HAS HAD NUMEROUS ISSUES WITH THIS. WHY ARE THEY NOT REPAIRING THE PROBLEM? THIS IS A HUGE SAFETY ISSUE FOR DRIVERS. *TR

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4015.5%
ODI 10453664 · 10 mi

ENGINE MAKES A KNOCKING NOISE WHILE ACCELERATING. I DROVE ANOTHER ONE AND THE NOISE WAS EVEN WORSE, THAT ONE HAD 15000 MILES ON IT. THIS SEEMS TO BE A COMMON PROBLEM WITH THEM ALL. I AM VERY UNHAPPY WITH THIS CAR. I DON'T ENJOY HEARING ALL THIS NOISE FROM A NEW CAR. (NOW HAS 6000 MILES ON IT) IF I CAN'T RESOLVE THIS PROBLEM IT WILL BE THE LAST GM CAR I EVER BUY. THE DEALER HAD ME DRIVE ANOTHER NEW 2012 IMPALA WHEN I MENTIONED THE NOISE, IT ALSO SOUNDED THE SAME. GM DEFINITELY DIDN'T ADDRESS THIS PROBLEM BEFORE PRODUCTION. *JS

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3011.0%
ODI 10522229 · 4,200 mi

"SERVICE TRACTION CONTROL" AND "REDUCED ENGINE POWER" WARNING DURING NORMAL DRIVING ON MY WAY TO WORK THIS MORNING. THE CAR SUDDENLY DECELERATED AND STARTED RUNNING TERRIBLY, CAUSING A POTENTIAL SAFETY ISSUE. I'VE ONLY HAD THE CAR FOR 2 MONTHS! APPARENTLY THIS HAS BEEN A COMMON PROBLEM WITH IMPALAS FOR SEVERAL YEARS NOW THAT GM IS SEEMINGLY UNABLE TO FIX. HAD I KNOWN ABOUT THIS ISSUE I WOULD NOT HAVE PURCHASED AN IMPALA. GM SOLD ME A LEMON. VERY DISAPPOINTED. *TR

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568.8%
ODI 10534787 · 2,770 mi

AT 70 MPH VEHICLE SLOWED ON ITS OWN. VEHICLE INFORMATION CENTER READ "STABILITRAK AND ENGINE POWER IS REDUCED". GOT YELLOW TRACTION CONTROL SYSTEM LIGHT ON THE INSTRUMENT PANEL WITH A "MALFUNCTION INDICATOR LIGHT" BELOW THE SPEEDOMETER.ENGINE RUNNING ROUGH AT ASHLAND, VA EXIT.ENGINE WAS SHUT DOWN THEN RESTARTED WITH SAME WARNINGS AS BEFORE.APPROXIMATELY 45 MINS LATER RESTARTED TO HAVE A LOCAL CHEVROLET DEALER LOOK AT THE CAR. ON RESTART, ALL WARNINGS AND INDICATOR LIGHTS EXCEPT FOR THE "MALFUNCTION INDICATOR LIGHT" WERE OUT AND ENGINE RAN NORMA…

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196.3%
ODI 10895149 · 480 mi

SEVERE VIBRATION WITH FOOT ON BRAKE PEDAL TRANSMISSION IN DRIVE, THE COLDER THE OUTSIDE TEMP. THE WORSE THE VIBRATION GETS. BEEN TO DEALERSHIP 6 TIMES DIFFERENT REPAIRS MADE NOTHING WORKED. I HAVE ALL REPAIR DOCUMENTS. CHEVROLET ACKNOWLEGED THE PROBLEM HOWEVER HAS NO SOLUTION.

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2118.9%
ODI 10876611 · 21,000 mi

I WAS STOPPED AT THE TOP OF THE HILL ON A PRIVATE ROAD. WHEN I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE ACCELERATOR, NOTHING HAPPENED. THE CAR BEGAN TO ROLL BACKWARDS AND I PRESSED DOWN ON THE BRAKE. THE BRAKE WAS VERY WEAK AND IT TOOK 50-60 FEET AND ALL OF MY PRESSURE ON THE BRAKE PEDAL TO BRING THE CAR TO A STOP. AFTER I STOPPED, I REALIZED THAT THE ENGINE HAD TURNED OFF AND THE IGNITION WAS INT HE OFF POSITION. I ROTATED THE KEY IN THE IGNITION BACK TO THE START POSITION TO START THE ENGINE. I CONTINUED BACK UP THE HILL NORMALLY AFTER THE …

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2118.1%
ODI 11111439 · 1,000 mi

VEHICLE WAS CONDO PARKING AREA IN SPI TEXAS AND LOWELL,IN. MICE CHEWED FUEL IJECTION HARNESS (DISABLING(3 CYL) ON FEB.10,2018 AND AGAIN 10 DAYS LATER HARNESS ( 4CYL) AND FOAM INTAKE MANIFOLD. ALL SOYBEAN BASED WIRES AND FOAM. BOTH REPAIRED AT GILLMAN CHEVY IN HARLIGEN ,TX. THEN ON 6/21/2018 THERE WAS AN EXTREME SAFETY EVENT WITH RODENT DAMAGE TO SOY BASED FUEL LINE ELBOW ON TOP OF FUEL TANK THAT PUMPED OUT 8 GALLONS OF GAS ON TOP OF HOT EXHAUST SYSTEM WITH THE POTENTIAL OF FIRE IN REAR OF CAR IN 10 MILES OF TRAVEL FROM HEBRON,IN TO LOWELL,IN…

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711.9%
ODI 11152371 · 19,820 mi

STABILITRACK AND ENGINE LIGHT CAME ON AT THE SAME TIME WITH A MESSAGE THAT SAID, 'ENGINE POWER IS REDUCED'. THIS OCCURRED AS I WAS DRIVING ON THE HIGHWAY. THE VEHICLE GRADUALLY SLOWED, BUT I WAS ABLE TO MAINTAIN A SPEED OF 55 MPH. I WAS UNABLE TO ACCELERATE QUICKLY.

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27.1%
ODI 11306201 · 2,800 mi

THE CAR WAS 2 MONTHS OLD WITH 2800 MILES AND IT BEGAN SMOKING AFTER DRIVING 20 MINUTES ON THE HIGHWAY,WHEN AN ODOR BEGAN, STABILITRAC LIGHT CAME ON, POWER-STEERING FAILURE LIGHT CAME ON AND STEERING BECAME DIFFICULT, AND ENGINE BURST INTO FLAMES AND CONTINUED TO BURN AND MELT

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16.7%
ODI 11615402

I was driving down the highway in anchorage ak I heard a loud bang like a gunshot , when the vehicle was inspected I was told basically Evap, fuel system , fans , electrical , Cadillac converter exploded was the loud bang ! Serious issues have caused the vehicle to be inoperable !

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Steering
11121.2%
ODI 10193296 · 15,000 mi

THE 2006 CHEVROLET IMPALA HAD A TECHNICAL BULLETIN ON A POWER STEERING HOSE I WAS NEVER NOTIFED OFF. THE HOSE EXPLODED, AND THE CAR COULD NOT MOVE. IT WAS TOWED TO THE 1ST DEALERSHIP. THEY SAID IT WAS FIXED, BUT IT WOULD NOT STEER OUT OF THE BAY. THEY FLUSHED THE POWER STEERING UNIT, AND WITH DAYS IT WOULD NOT STEER PROPERLY. I TOOK IT TO ANOTHER DEALERSHIP, WHICH AFTER TWO VISITS, DETERMINED IT NEEDED A NEW POWER STEERING PUMP. THEN THE ACCELERATOR STUCK TO THE FLOOR WHILE TURNING. THE CAR WAS TAKEN TO THE DEALERSHIP AND A NEW ACCE…

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9515.2%
ODI 10187437 · 3,200 mi

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE ATTEMPTING TO TURN THE VEHICLE AT 15 MPH THROUGH A PUDDLE OF WATER THE STEERING WHEEL LOCKED. THE VEHICLE WAS BROUGHT TO THE DEALER FOUR TIMES ,AND THE SERPENTINE BELT AND TENSIONER WERE REPLACED. THE VEHICLE WAS PLACED ON A DIAGNOSTIC MACHINE ON SEVERAL OCCASIONS, BUT THE CAUSE OF FAILURE COULD NOT BE DETERMINED. THE CURRENT MILEAGE 5,600, AND FAILURE MILEAGE WAS 3,200. *AK THE DEALER STATED HAD TO PERFORM ELECTRICAL DIAGNOSTIC AND VERIFIED AIR BAG LIGHT ON AND TIRE MONITOR SYSTEM WAS O…

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9011.1%
ODI 10235680 · 7,000 mi

I WAS DRIVING THROUGH A LOW AREA IN THE STREET THAT HAD A PUDDLE OF WATER TO DRIVE THROUGH. I WAS GOING TO TURN RIGHT AND THE STEERING WHEEL WOULD NOT TURN AND THEN ALL AT ONCE IT DID TURN. I DID NOT HAVE ANY MORE WATER TO RUN THROUGH UNTIL ABOUT A MONTH LATER IN A HARD RAIN AND IT DID IT AGAIN. THIS WAS ALSO WHEN I WANTED TO MAKE A RIGHT TURN. THIS ALL HAPPENED IN LAKELAND FL. I CONTACTED BILL HEARD CHEVROLET IN PLANT CITY FL AND MADE AN APPOINTMENT. THEY CHECKED IT OUT AND SAID THEY COULD NOT MAKE IT DO THAT BUT THEY ORDERED PARTS ( A N…

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556.7%
ODI 10340921 · 21,981 mi

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE DEALER PERFORMED A FRONT END ALIGNMENT AND THE VEHICLE CONTINUED TO PULL TO THE RIGHT WHILE DRIVING 25 MPH. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO HAVE THE WHEELS REALIGNED. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER TO HAVE THE WHEELS ALIGNED AGAIN, ADJUST THE TOW AND CENTER THE STEERING WHEEL. THE DEALER LATER INFORMED THE CONTACT THAT THE VEHICLE NEEDED ANOTHER WHEEL ALIGNMENT. THE FAILURE MILEAGE WAS 21,981. UPDATED 08/27/10. *LJ THE CONSUMER STATED THE…

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419.3%
ODI 10378597 · 200 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO SLOWLY AND ABNORMALLY DRIFT TO THE RIGHT. THE CONTACT HAD TO ABRUPTLY HOLD THE STEERING WHEEL AND PULL TO THE LEFT IN ORDER TO CONTROL THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A FRONT ALIGNMENT WAS PERFORMED YET THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME AND THE TIRES WERE ROTATED. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE AND TOOK THE VEHICLE BACK TO THE DEALER WHERE THE TIRES WERE REPLA…

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356.9%
ODI 10421178 · 1,850 mi

WHILE DRIVING ON THRUWAY MY 2011 CHEVY IMPALA LOST POWER STEERING WENT DUE TO A BELT BROKE WITHIN THE ENGINE COMPARTMENT. NEARLY LOST CONTROL OF CAR. AFTER GETTING OFF THE THRUWAY,WE NOTICED THAT A PULLEY HAD COME APART. WHICH CAUSED THE BELT TO DISINTEGRATE. *TR

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4818.6%
ODI 10461854 · 8,486 mi

I WAS ROTATING THE TIRES AT HOME. WHEN REPLACING THE WHEELS I STARTED AND SNAGGED THE LUG NUTS BY HAND. I WENT TO TORQUE THE LUG NUTS TO SPECIFICATIONS (100 FOOT POUNDS) USING A TORQUE WRENCH. ONE OF THE RIGHT FRONT LUG NUTS WOULD NOT STOP TURNING WAY BEFORE REACHING THE SPECIFIED TORQUE. AS I CONTINUED TO TURN THE WRENCH, THE STUD SNAPPED OFF. ONE OF THE LUGS/STUDS NEXT TO IT ALSO FELT SUSPICIOUS. I TOOK IT TO THE DEALER AND HAD ALL STUDS AND LUGS REPLACED ON THAT WHEEL AS I AM AFRAID THERE MAY BE A BAD BATCH OF STUDS. THE PARTS HAVE BEEN SAVE…

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3412.5%
ODI 10609264 · 19,000 mi

I PURCHASED A 2013 IMPALA IN NOVEMBER WITH 19,000 MILES ON IT. I NOTICED A BANG IN THE FRONT END WHEN BACKING OUT OF DRIVEWAY CUTTING TO THE RIGHT OR LEFT. THE DRIVERS TIRE IS WEARING UNEVEN BECAUSE THE ALIGNMENT IS OFF "BUT ONLY SLIGHTLY AND WITHIN SPECS". STEERING WHEEL SHAKES AT 45-50 MPH WITHOUT PULLING. GO OVER A BUMP AND FEEL A VIBRATION IN THE FLOOR UNDER MY FEET! IT HAS BEEN IN SEVERAL TIMES AND THEY HAVE DONE THE FOLLOWING: 1. TIGHTEN MOTOR MOUNT 2. HAD IT HALF A DAY TO REPLACE A BROKEN MOTOR MOUNT (SAME ONE THEY TIGHTENED TWO WEEKS…

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13921.9%
ODI 10553585 · 11,368 mi

AT 55 MPH ON A SLIPPERY RIGHT HAND SIDE CURVE (SPEED LIMIT IS 65 MPH) VEHICLE UNDER-STEERED AND LOST TRACTION COMPLETELY, WITHOUT TOUCHING THE BRAKES, IT STARTED TO SLOW DOWN AND SKIDDED TO THE OUTSIDE OF THE CURVE (TO THE LEFT). I TRIED TO GET IT BACK TO THE DRIVING LANE, IT STARTED TO SKID LATERALLY TO THE RIGHT AND SLOWED DOWN UNTIL IT HIT A REFLECTOR POST ON THE EDGE OF THE RIGHT LANE AND STOPPED. VEHICLE INFORMATION ON THE DASH BOARD READ "ICE DETECTED...". ALTHOUGH THE DAMAGE ON THE RIGHT DOOR WAS A VERY MINOR DENT, THE CAR DEPLOYED ALL 4…

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4414.7%
ODI 10782425 · 8,000 mi

TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND ATTEMPTING TO MAKE A COMPLETE STOP, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT ALSO STATED THAT THE STEERING WHEEL FAILED TO RESPOND CAUSING THE CONTACT TO CRASH INTO A DITCH AND IMPACTED THE DRIVER SIDE OF THE VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT INJURIES WERE SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS…

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1614.4%
ODI 11063631 · 30,000 mi

CAR LOSS POWER STEERING, ABS BRAKE CONTROL AND SPEEDOMETER. MULTIPLE SERVICES LIGHTS FLICKED ON / OFF. HAPPENED SEVERAL TIMES IN THE LAST 1-2 MONTHS, HAPPENED ON CITY STREETS AND THE HIGHWAY. HAD TAKEN TO BE SERVICED TWICE. INTERMITTENT CHECK ENGINE LIGHT TURNS OFF AFTER A DAY OR TWO.

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108.6%
ODI 10991338 · 400 mi

LOSE A STEERING NO STEERING ASSISTANCE MILEAGE 400KM USING A GM GDS DTC-C056D-ELECTRONIC CONTROL UNIT INTERNAL MALFUNCTION/ DLC PIN 6-14,SYMPTOM BYTE 39

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711.9%
ODI 11363290 · 74,000 mi

TL* THE CONTACT OWNS A 2018 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER REVERSING THE VEHICLE AND PLACING THE GEAR SHIFTER IN DRIVE, THE STEERING WHEEL STIFFENED AS THE "POWER STEERING, DRIVE WITH CARE" WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO MCELVEEN BUICK GMC (117 FARMINGTON RD, SUMMERVILLE, SC 29483) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE POWER STEERING GEAR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

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310.7%
ODI 11343640 · 35,700 mi

THE VEHICLE WAS IN MOTION WHEN EXITING THE FREEWAY THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE VEHICLE TURNED OFF COMPLETELY NO POWER STEERING OR ELECTRICAL INDICATIONS OF PROBLEM SHOWN ON DASHBOARD. AFTER PULLING OVER PUTTING THE VEHICLE IN PARK, IT TURNED BACK ON WITHOUT ANY PROBLEMS. THE VEHICLE HAS 35736 MILES AND THIS IS THE SECOND OCCURRENCE. THE FIRST TIME I WAS PULLING UP TO A STOP LIGHT AS I WAS WAITING FOR THE LIGHT TO CHANGE THE ENTIRE VEHICLE TURNED OFF, ALL POWER TRAIN AND ELECTRICAL AS WELL.

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320.0%
ODI 11487030 · 54,000 mi

The contact owns a 2020 Chevrolet Impala. The contact stated that upon parking the vehicle, the "Power Steering - Drive with Care" message appeared on the instrument panel. The contact then attempted to reverse out of the driveway and excessive force was needed to steer the vehicle. The contact restarted that vehicle two hours later and the vehicle resumed normal operation. Neither the dealer nor the manufacturer had been made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 54,000.

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Air Bags
356.7%
ODI 10185420 · 33,124 mi

THE IGNITION SWITCH WILL NOT ALLOW ME TO TAKE THE KEY OUT. IT IS STILL IN THE ON POSITION. THE WINDOWS WILL NOT GO UP. THE ENGINE LIGHT IS ON.THE SERVICE AIRBAG LIGHT IS ON.THE SERVICE TIREMONITOR SYSTEM LIGHT IS ON AND I JUST TOOK IT TO THE SHOP LAST WEEK FOR THE FOURTH TIME FOR THESE SAME PROBLEMS.WE'VE ONLY HAD THE CAR 5 MONTHS AND THIS COINTINUES TO BE A PROBLEM.

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436.9%
ODI 10213733 · 10,000 mi

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 5 MPH, A SPEEDING VEHICLE STRUCK AND PUSHED THE CONTACT'S VEHICLE INTO A BRICK WALL OF AN APARTMENT COMPLEX. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE HEAD AND EYE. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK, BACK, AND LEGS. A POLICE REPORT WAS FILED. THE MANUFACTURER TOOK A REPORT AND INVESTIGATED THE BRAIN BOX. THE INVESTIGATION CONCLUDED THAT THE AIR BAG ACTED PROPERLY BY NOT DEPLOYING, BUT NO FURTHER EXPLANATION WAS PROVIDED. THE CURRENT AND F…

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506.2%
ODI 10219947

TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHENEVER HIS 100 LBS WIFE IS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG LIGHT DOES NOT REMAIN ILLUMINATED. THE LIGHT ILLUMINATES WHEN SHE IS SEATED IN THE DRIVER'S SEAT INSTEAD. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT NOTHING COULD BE DONE. THE CURRENT MILEAGE WAS 6,900 AND THE FAILURE MILEAGE WAS UNKNOWN.

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23027.9%
ODI 10269112 · 20 mi

WE PURCHASED A 2009 CHEVY IMPALA IN APRIL . MY WIFE HAS A TAIL BONE MEDICAL ISSUE THAT NECESSITATES THAT SHE SIT ON A SPECIAL PILLOW WHILE RIDING IN A VEHICLE. THE SEAT DISPLACES HER WEIGHT EVENLY ACROSS THE SEAT. THE PROBLEM IS THAT THE AIR BAG SENSOR ON THE PASSENGER COMPARTMENT DOESN'T RECOGNIZE HER WEIGHT SITTING ON THE SEAT, SO THE PASSENGER SIDE AIR BAG DOESN'T SHOW IT IS OPERATIVE. WE RETURNED TO THE DEALER WHO TOLD US TO SET A MAGAZINE UNDERNEATH HER TO MAKE THE SENSOR WORK. IT DOES ACTIVATE THE PASSENGER AIR BAG "ON" BUTTON SOMETI…

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10022.7%
ODI 10475121 · 32,000 mi

SERVICE AIR BAG DISPLAYED IN INFORMATION DISPLAY ALONG WITH RED ILLUMINATED SYMBOL OF AIR BAG WOULD COME AND GO ON AND OFF EVERY TIME ITS DRIVEN .TOOK VEHICLE TO DEALER 9/10/2012 WITH LIGHT AND WARNING ON WHEN PARKED IN SERVICE LANE AND THEY INFORMED ME NO PROBLEM FOUND,NO CODES STORED. *TR

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346.7%
ODI 10446783 · 28,855 mi

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE REAR SEAT MIDDLE HEAD REST OBSTRUCTED HER VIEW OF THE ROADWAY WHEN LOOKING THROUGH THE REAR VIEW MIRROR. THE HEAD REST COULD NOT BE REMOVED. THE CONTACT ALSO NOTICED THAT THE FRONT PASSENGER SIDE AIR BAG WAS NOT PUSHED FLAT DOWN INTO THE COMPARTMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,855.

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207.8%
ODI 10460656 · 2,200 mi

WHILE DRIVING THIS MORNING MY PASSENGER SEAT BELT WARNING LIGHT WAS FLASHING, I WAS THE ONLY ONE IN THE CAR. I HAD A 20 OZ AQUAFINA BOTTLE OF WATER SITTING IN THE PASSENGER SEAT. THE PASSENGER AIRBAG LIGHT WAS ILLUMINATED ON AND CAR WAS WANTING THE SEAT BELT BUCKLED. I HAVE TWO SMALL CHILDREN AND THE THOUGHT OF THE AIRBAG DEPLOYING BECAUSE THE SEAT SENSOR FOR THE AIRBAG THOUGHT THERE WAS A PERSON SITTING THERE IS VERY DISTURBING. *TR

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197.0%
ODI 10578153 · 65,000 mi

I SEE TODAY THAT A RECALL HAS BEEN ANNOUNCED FOR IMPALAS UP TO 2010 BUILD YEAR. I HAVE A LOANER CAR FOR THE SATURN IGNITION SWITCH RECALL THAT IS A 2013 IMPALA. WHILE DRIVING MY 93 YEAR OLD MOTHER AROUND, THE PASSENGER SIDE AIR BAG WOULD NOT TURN ON. THIS HAPPENED EVERY TIME SHE RODE WITH ME. *TR

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436.8%
ODI 10544148 · 2,200 mi

I PURCHASED MY NEW 2014 CHEVROLET IMPALA FROM HAWTHORNE CHEVROLET IN HAWTHORNE, N.J. SOME FOUR (4) MONTHS AGO. I AM THE SOLE OWNER AND DRIVER OF THIS VEHICLE. LAST WEEK (AROUND SEPTEMBER 11, 2013) I NOTICED A CRACK IN THE VINYL TOWARD THE RIGHT OF THE GOLD COLORED CHEVROLET BOW TIE POSITIONED IN THE CENTER OF THE STEERING WHEEL AREA. THE CRACK IS A SEMI-CIRCULAR LINE THAT HAS A SLIGHT DEPRESSION TO THE IMMEDIATE LEFT OF THE CRACK. I IMMEDIATELY DROVE IT TO THE HAWTHORNE CHEVROLET AND THE VERY NEXT DAY, THEY REPLACED THE STEERING WHEEL AIR BAG F…

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299.7%
ODI 10788545 · 7,027 mi

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 7,027. UPDATED 01/12/16*LJ *TR

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1614.4%
ODI 10936840 · 11,740 mi

DRIVING ALONG A FOUR-LANE DIVIDED HIGHWAY WITH A 50 MPH LIMIT WHEN WITHOUT WARNING AN ONCOMING VEHICLE TURNED LEFT INTO ME AT AN INTERSECTION. MY ESTIMATED IMPACT SPEED WAS 35 MPH. THE AIRBAGS FAILED TO DEPLOY. THE OTHER CAR'S AIRBAGS DEPLOYED. I WONDER IF THE AIRBAGS IN THE CHEVROLET WERE EVEN INSTALLED. IT MAKES NO SENSE TO ME WHY THEY DID NOT DEPLOY. *TR

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1714.7%
ODI 10979554

2017. CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO A MALFUNCTION WITH PASSENGER SIDE AIRBAG. *LD THE CONSUMER STATED HIS WIFE IS 4'11 AND WEIGHS 88 POUNDS. SHE USES A CUSHION TO MAINTAIN FRONT AND SIDE VISION WHILE SEATED IN THE FRONT PASSENGER SEAT. BECAUSE OF THIS, THE AIR BAG DOES NOT DETECT HER IN THE SEAT. THE DEALER ADVISED THERE IS NO MODIFICATION POSSIBLE. *JS

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610.2%
ODI 11123238 · 2,000 mi

TL* THE CONTACT OWNS A 2018 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH A DEER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND TOWED TO AN INDEPENDENT BODY SHOP. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

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517.9%
ODI 11232471 · 9,000 mi

TL* THE CONTACT RENTED A 2019 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH TO SWITCH LANES TO THE RIGHT LANE, ANOTHER DRIVER IN THE LEFT LANE CRASHED INTO THE CONTACTS VEHICLE. THE CONTACT MANEUVERED THE OTHER WAY HOWEVER THE OTHER VEHICLE HIT THE VEHICLE AGAIN WHICH HAD CAUSED THE VEHICLE TO SWERVE, FLIPPED MORE THAN TWICE AND THE VEHICLE CRASHED INTO A TREE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED HEAD INJURY, LEFT SIDE BODY PAINS, PROBLEMS WALKING, A NEUROLOGIST ASSESSMENT. THE FRONT PASSENGER SUST…

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213.3%
ODI 11528914

I was in a car accident on June 20, 2023. I was stopped in traffic and was hit in the rear and pushed into the vehicle in front of me. The air bags detonated but did not deploy. The steering wheel and both front seat side air bags had some coming but the airbag did not deploy.

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Electronic Stability Control (Esc)
142.7%
ODI 10240951 · 5,000 mi

I'M A FAITHFUL CUSTOMER OF S&J SINCE CHILDHOOD AND MY MOTHER PURCHASED HER VEHICLES THERE. UP TO THIS POINT I THOUGHT I COULD TRUST YOUR SERVICE DEPARTMENT TO DO HONEST WORK ON MY 2006 CHEVY IMPALA. INDEED THIS DID NOT HAPPEN! MY VEHICLE HAS RETURNED ABOUT 8 TIMES FOR SAME OR SIMILAR PROBLEM. FERNADO IS A GREAT CUSTOMER ATTENDANT, BUT HE DOES NOT WORK ON MY CAR, SO WHAT I FEEL IS NOT DIRECTED TOWARDS HIM. HERE IS A LIST OF CHAIN OF EVENTS THAT I HAVE INQUIRED SINCE OWNERSHIP OF MY "NEW-USED" CHEVY IN FEB. 2007. I HAVE A NEW CHEVY IMPALA. WIT…

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142.2%
ODI 10470380 · 96,600 mi

ON MONDAY AUGUST 7,2012 I STARTED EXPERINCING PROBLEMS WITHMY CAR NOT STARTING SO WE REPLACED THE BATTERY. THEN SAT. AUGUST 12, 2012 MY CAR COMPLETELY SHUT DOWN. AFTER I GOT JUMPED WE DROVE IT HOME ONLY TO REALIZE THE CAR WA GOING ONLY 30 MPH. HAVING TO CLIMB HILL WAS VERY FUSTRATING. TOOK IT TO O'RIELLY AND THE COMPUTER READ P0606 WHICH HAS TO DO SOMETHING WITH THE MODULES. ALSO ALL THE ELECTRICAL INSIDE THE CAR IS GOING HAYWIRE, KEY STUCK IN IGNITION, AND HAS TO LOCK DOORS AUTOMACTIALLY DUE TO KEYPAD NOT WORKING. PLEASE DO A RECALL ON THIS …

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587.2%
ODI 10220727

I WAS INVOLVED IN AN ACCIDENT I HAVE A 2008 CHEVY. IMPALA. MY CRUISE WAS SET AT 52 MPH AND I APPLIED MY BRAKE TO RELEASE CRUISE AND I APPLIED MY BRAKE AGAIN I SHOULD OF BEEN GOING AT LEAST 25 MPH. I HAD TO SLAM MY BRAKE AND TRY TO AVOID HITTING A VEHICLE WITH NO LIGHTS ON AND I HIT THEM. I COULDN'T TURN MY WHEELS OR STOP AND THE COP SAID I SLED 80 FT THAT IS AT LEAST 8 OF MY CAR LENGTHS IM CONFUSED I WAS NOT GOING OVER 52 THEN APPLIED BRAKES I WAS TOLD IT COULD BE MY CRUISE CONTROL GOT STUCK AND OR SPED UP TO BECAUSE I HAD MY BRAKE ON WHEN I H…

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10813.1%
ODI 10428814

TRAVELING AT HIGHWAY SPEED ON 2 LANE ROAD, CHECK ENGINE AND TRACTION CONTROL LIGHTS ILLUMINATED THEN VEHICLE SHUT DOWN. LIGHTS AND RADIO WORKED BUT VEHICLE WOULD NOT TURN OVER. AFTER APPROXIMATELY 15 MINUTES VEHICLE CRANKED AND STARTED AND WAS DRIVABLE. TOOK TO CHEVROLET DEALER WHO MADE REPAIRS BY REPLACING 24 TERMINALS. VERBALLY TOLD ME THAT THERE WAS CORROSION ON WIRES ON THIS 2 YEAR OLD VEHICLE WITH BARELY 60,000 MILES. HAD THIS HAPPENED ON A MULTILANE INTERSTATE HIGHWAY SHUTTING DOWN LIKE THIS COULD HAVE BEEN VERY DANGEROUS. *TR

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7416.8%
ODI 10475475 · 59,738 mi

THE VEHICLE SERVICE STABILITY TRACK LIGHT COMES ON WITHOUT REASON ALL THE TIME. THE CAR REDUCES SPEED AND STALL WHEN I STOP. THE VEHICLE ALSO LOSES SPEED AND SHUT DOWN. I JUST PURCHASED THE CAR AND CANNOT AFFORD TO HAVE IT REPAIRED. *TR

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13226.1%
ODI 10458449 · 33,000 mi

ON 5/11/12, THE "SERVICE STABILITRAK" LIGHT CAME ON; THEN A NOTICE THAT THE ENGINE POWER WAS REDUCED CAME ON. I CALLED THE DEALER FOR SERVICE AND HE SAID I COULD BRING IT IN ON 5/14. I ASKED IF IT WAS DANGEROUS TO DRIVE IN THE MEANTIME AND HE SAID NO. I WAS DRIVING ON 5/12 AND WAS STOPPED IN TRAFFIC WAITING TO TURN LEFT. I WENT TO TURN LEFT AND EXPERIENCED A GREATLY REDUCED RESPONSE FROM THE GAS PEDAL WHICH WAS FRIGHTENING. THE DEALER JUST CALLED ME ON 5/14 AND SAID THE PROBLEM WAS IN THE ACCELERATOR PEDAL AND HE IS REPLACING IT. …

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5420.9%
ODI 10550290 · 35,118 mi

IM GOING DOWN THE ROAD MASH ON THE GAS DOING 38 AND THE VEHICLE IS OUT OF CONTROL. I LITERALLY HAD NO CONTROL OVER THE CAR. IM DOING 45 TO 50 AND THE VEHICLE IS DRIVING ME RIGHT INTO THE SHOULDER OR INTO OTHER TRAFFIC I HAD TO LAY OFF THE GAS TO GAIN CONTROL OF CAR DOING SUCH LOW SPEED. I WAS DRIVING ON THE HIGHWAY AT THE TIME. AND WAS BLOWN AWAY.HOW THE SUSPENSION AND CONTROL OF THE CAR WAS NOT IN MY HAND NO MORE. THIS IS A SAFETY DEFECT THAT EVERYBODY IS TALKING ABOUT ON ONLINE. GM NEEDS TO FIX THIS ITS THEIR COMPUTER SYSTEM IN THE CAR THAT M…

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10839.7%
ODI 10583388 · 32,750 mi

I JUST PURCHASED MY 2013 CHEVROLET IMPALA LTZ IN THE LAST 30 DAYS. HAVE DRIVEN LESS THAN 1500 MILES. WHILE HIGHWAY DRIVING, I RECEIVED A SERVICE STABILITRAK AND A SLIGHT NOISE OCCURRED WHILE DRIVING. GM CUSTOMER CARE WAS CLOSED AT THAT TIME, HOWEVER NEXT MORNING THE SERVICE WARNING WAS OFF...BUT I STILL FOLLOWED UP WITH GM. THE CUSTOMER CARE REPRESENTATIVE SAID MOST LIKELY IF THE SERVICE WARNING WENT OFF - IT WAS JUST A GLITCH. HOWEVER, I WAS ALSO ABLE TO CONFIRM AT THAT TIME THAT BECAUSE I HAVE THE BUMPER TO BUMPER WARRANTY, IT IS A COVE…

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10416.4%
ODI 10534787 · 2,770 mi

AT 70 MPH VEHICLE SLOWED ON ITS OWN. VEHICLE INFORMATION CENTER READ "STABILITRAK AND ENGINE POWER IS REDUCED". GOT YELLOW TRACTION CONTROL SYSTEM LIGHT ON THE INSTRUMENT PANEL WITH A "MALFUNCTION INDICATOR LIGHT" BELOW THE SPEEDOMETER.ENGINE RUNNING ROUGH AT ASHLAND, VA EXIT.ENGINE WAS SHUT DOWN THEN RESTARTED WITH SAME WARNINGS AS BEFORE.APPROXIMATELY 45 MINS LATER RESTARTED TO HAVE A LOCAL CHEVROLET DEALER LOOK AT THE CAR. ON RESTART, ALL WARNINGS AND INDICATOR LIGHTS EXCEPT FOR THE "MALFUNCTION INDICATOR LIGHT" WERE OUT AND ENGINE RAN NORMA…

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206.7%
ODI 10826043 · 8,000 mi

INITIALLY IT STARTED OUT WITH LOSING ALL LIGHTING CONTROL DURING DRIVING FOR ABOUT 10SEC AFTER WHICH IT COMES BACK ON. THIS WHEN ON ARE ABOUT TWO MONTHS AND ABOUT A WEEK AGO, I STARTED GETTING THE ERROR MESSAGE 'POWER STEERING DRIVE WITH CARE' WHICH ALTERNATES WITH ANOTHER ERROR MESSAGE 'STABILITRAK'. EACH TIME THIS COMES ON DURING DRIVING, THE CAR JERKS A LITTLE WITH THE EMERGENCY PARK LIGHT FOR ABOUT 2SEC AND IF I WERE DRIVING WITH THE CRUISE CONTROL ON, IT AUTOMATICALLY DISABLES IT. THIS IS REGARDLESS OF HOW FAST AM DRIVING.

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109.0%
ODI 10940402 · 60 mi

I WOULD LIKE TO PLACE A COMPLAINT ABOUT MY 2016 CHEVY IMPALA LTZ THAT I PURCHASED FROM CAR MAX IN GLENCOE, IL ON NOVEMBER 11 2016. I AM A FREQUENT TRAVELER TO CENTRAL MICHIGAN AND ON MY RETURN TRIP TO CHICAGO ON JANUARY 6, 2017, I WAS TRAVELING SOUTH ON HIGHWAY 127 JUST SOUTH OF MT. PLEASANT MICHIGAN WHEN ALL OF SUDDEN, THE CAR LOST POWER AND IT SLOWED DOWN RAPIDLY, THERE WAS A CAR BEHIND ME WHO ALMOST REAR-ENDED ME, MY WIFE AND I WERE TERRIFIED. I PULLED OVER TO THE SIDE OF THE HIGHWAY AND PUT ON MY FLASHERS. I LOOKED AT THE DASH AND THE FOLL…

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10.9%
ODI 11349037 · 100,836 mi

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY BEGAN TO VIBRATE AND SEEMED AS IF THE VEHICLE WAS LOSING MOTIVE POWER. THE ENGINE POWER REDUCED AND STABILITY CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT HAD NOT CONTACTED THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,836.

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11.7%
ODI 11152371 · 19,820 mi

STABILITRACK AND ENGINE LIGHT CAME ON AT THE SAME TIME WITH A MESSAGE THAT SAID, 'ENGINE POWER IS REDUCED'. THIS OCCURRED AS I WAS DRIVING ON THE HIGHWAY. THE VEHICLE GRADUALLY SLOWED, BUT I WAS ABLE TO MAINTAIN A SPEED OF 55 MPH. I WAS UNABLE TO ACCELERATE QUICKLY.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train
8015.3%
ODI 10258309 · 51,000 mi

TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR FAILURES WITH THE HEATER BLOWING COOL AIR, THE GEAR SHIFT CHANGING INCORRECTLY, AND THE TIRE MONITOR INDICATOR CONSTANTLY ILLUMINATING. ON JANUARY 30, 2008, THE CONTACT DROVE APPROXIMATELY 25 MILES. SHE THEN PULLED INTO THE DRIVEWAY AND NOTICED SMOKE UNDERNEATH THE HOOD, FOLLOWED BY FLAMES. SHE QUICKLY EXTINGUISHED THE FIRE AND THE VEHICLE WAS TOWED TO THE DEALER. IT WAS DIAGNOSED THAT THE POWER STEERING HOSE FAILED AND CAUSED THE FLUI…

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629.9%
ODI 10297703 · 44,100 mi

ON DECEMBER 24, 2009, AFTER PARKING MY 30 MONTH OLD 2007 CHEVROLET IMPALA LTZ ON LEVEL GROUND AT 6:30AM IN THE MORNING AND MINUS 13 DEGREES FAHRENHEIT, I ATTENDED MY MORNING WORKOUT FOR 1 HOUR. ON RETURN AND AFTER SUCCESSFULLY STARTING THE CAR I FOUND THE STICK SHIFT ACCESS BUTTON COULD NOT BE PUSHED, DESPITE FOLLOWING THE RECOMMENDED PROCEDURES, AND THE CAR WAS STUCK IN PARK. IT WAS TOWED TO THE LOCAL GM DEALER FOR $100. AFTER SIX DAYS AND $150 IN EXPENSES FOR ANOTHER CAR THE GM DEALER REPORTED THAT THE PROBLEM WAS A "BROKEN GROUND WIRE" IN T…

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8510.5%
ODI 10242316 · 10,000 mi

GM ADVERTISES THAT MILEAGE FOR AVERAGE HIGHWAY DRIVING IS 28 MPG. THE CAR DOES NOT MEET OR EVEN COME CLOSE TO THIS STANDARD. I HAVE TESTED MILEAGE WITH 100% HIGHWAY DRIVING AND THE MAX MPG IS 23. WITH SOME MINIMAL OFF HIGHWAY DRIVING (TO AND FROM HIGHWAY) THE MPG AVERAGES 21 TO 22. OFF HIGHWAY MPG AVERAGES 19. MY INVESTIGATIONS HAVE FOUND THAT GM HAS CHANGED THE FINAL DRIVE RATIO. AT 70 MPH THE ENGINE RPM IS 2,300. THAT IS 300 RPM MORE THAT PREVIOUS MODEL YEARS. *TR

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657.9%
ODI 10345267 · 8,143 mi

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED HE HAD EXPERIENCED BRAKE FAILURE SINCE THE DATE OF PURCHASE. WHEN THE BRAKES WERE APPLIED, THE PEDAL WOULD PULSATE ABNORMALLY. THE BRAKES WOULD ALSO MAKE AN ABNORMAL NOISE SIMILAR TO SCRAPING METAL WHEN APPLIED. THE DEALER REPLACED THE REAR ROTORS AND BRAKE PADS THREE TIMES BUT TO NO AVAIL. IN ADDITION, THE CONTACT ALSO STATED WHEN THE GEAR SHIFTER WAS PLACED IN PARK; THE VEHICLE WAS ABLE TO DRIFT FORWARD AND BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE AND THERE WERE …

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6214.1%
ODI 10472566 · 28,000 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE THE TRANSMISSION SLIP. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT MENTIONED THAT HE BELIEVED THAT THE RACK AND PINION, AND THE FRONT STRUTS WERE FAULTY AS WELL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 43,000.

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6312.5%
ODI 10433656 · 500 mi

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE WOULD SURGE AFTER IT SHIFTED INTO GEAR . THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 1,185.

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2610.1%
ODI 10439689

CAR WAS IN PARK AT A GAS STATION, IGNITION OFF, CAR NOT RUNNING. GEAR SHIFT INDICATOR SHOWED "PARK". DRIVER WAS OUT OF THE CAR AND THE CAR ROLLED AWAY, CRASHING INTO PARKED VEHICLE AND RESULTING IN INJURY TO DRIVER. THIS WAS AN AVIS RENTAL CAR WITH 7,500 MILES ON THE ODOMETER. *TR

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3111.4%
ODI 10587333 · 32,000 mi

TRACTION CONTROL ENGAGES AND LIGHT COMES ON AND GOES OFF AND ENGINE REDUCES POWER AND ABS PUMP COMES ON ALL AT THE SAME TIME. OCCURS INTERMITTENT AND ONLY WHEN IT SITS FOR A DAY AND WHEN YOU BACK OUT OF A PARKING SPACE AND THEN PUT IT IN FORWARD GEAR TO GO FORWARD. HAVEN'T HAD IT TO A DEALER YET BUT WAS TOLD THAT IF IT WASN'T SHOWING A CODE THAT THEY WOULD DO ANYTHING ABOUT IT. CAR IS A 2013 CHEVY IMPALA LTZ WITH 32000 MILES. *TR

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396.1%
ODI 10620645 · 30 mi

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHEN THE CRUISE CONTROL WAS ACTIVATED, THE VEHICLE CAME TO A COMPLETE STOP AND THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE TRANSMISSION WAS SLOWING DOWN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30.

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155.0%
ODI 10811458 · 13,500 mi

CAR WAS TRAVELING AT 79 MPH ON HIGHWAY IN CRUISE CONTROL WHEN CAR LOST ALL POWER (ENGINE, EXTERIOR/INTERIOR LIGHTS, BRAKES, ETC.) WAS ABLE TO GET CAR TO THE SHOULDER, AND RESTART THE VEHICLE. LATER DETERMINED THE ISSUE TO BE WITH THE KEY. A SLIGHT BUMP OF THE KEY, E.G. TAPPING THE ATTACHED KEYRING OR HITTING A BUMP WHILE DRIVING, CAUSES THE CAR TO TURN OFF . THIS WAS A RENTAL CAR RENTED FROM BUDGET.

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1614.4%
ODI 10876611 · 21,000 mi

I WAS STOPPED AT THE TOP OF THE HILL ON A PRIVATE ROAD. WHEN I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE ACCELERATOR, NOTHING HAPPENED. THE CAR BEGAN TO ROLL BACKWARDS AND I PRESSED DOWN ON THE BRAKE. THE BRAKE WAS VERY WEAK AND IT TOOK 50-60 FEET AND ALL OF MY PRESSURE ON THE BRAKE PEDAL TO BRING THE CAR TO A STOP. AFTER I STOPPED, I REALIZED THAT THE ENGINE HAD TURNED OFF AND THE IGNITION WAS INT HE OFF POSITION. I ROTATED THE KEY IN THE IGNITION BACK TO THE START POSITION TO START THE ENGINE. I CONTINUED BACK UP THE HILL NORMALLY AFTER THE …

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119.5%
ODI 10956971 · 9,600 mi

IN MOTION: UNKNOWN: WHILE DRIVING ON AN INTERSTATE, SPEED 74 SET BY CRUISE CONTROL, THE CAR JERKED LIKE IT WAS GOING INTO PASSING MODE AND MADE A HORRIFIC SOUND. THE INTERSTATE WE WERE ON IN MISSISSIPPI WAS ON A FLAT ROAD. MY HUSBAND AND I THOUGHT THE REAR END HAD COME OUT OR IT WAS ABOUT TO BLOW UP.

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1118.6%
ODI 11348753 · 38,000 mi

TRANSMISSION SLIPPING, ROUGH SHIFT AND BUCKING BACK AND FORTH. HAPPENS INTERMITTENTLY AT LOW SPEEDS AND IN STOP AND GO TRAFFIC AS WELL AS HIGHWAY SPEEDS AND WHEN PASSING.

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517.9%
ODI 11343640 · 35,700 mi

THE VEHICLE WAS IN MOTION WHEN EXITING THE FREEWAY THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE VEHICLE TURNED OFF COMPLETELY NO POWER STEERING OR ELECTRICAL INDICATIONS OF PROBLEM SHOWN ON DASHBOARD. AFTER PULLING OVER PUTTING THE VEHICLE IN PARK, IT TURNED BACK ON WITHOUT ANY PROBLEMS. THE VEHICLE HAS 35736 MILES AND THIS IS THE SECOND OCCURRENCE. THE FIRST TIME I WAS PULLING UP TO A STOP LIGHT AS I WAS WAITING FOR THE LIGHT TO CHANGE THE ENTIRE VEHICLE TURNED OFF, ALL POWER TRAIN AND ELECTRICAL AS WELL.

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213.3%
ODI 11651689

I purchased this vehicle in a CHEVY DEALERSHIP in palatine, IL. [XXX]. 50k miles a chevy impala around 38k total with taxes and all. A month later I had to pay 200 for a diagnostic at the dealership to check an issue with the steering. They said nothing was wrong with it and it was just the floor mat making contact in the floor. When I returned home, I had the same issue occur AGAIN. I retook it and they wanted another 200 dollars. I complained to the seller of this vehicle, and he agreed to waive these 200 dollars. When it was rechecked, it wa…

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Vehicle Speed Control
407.6%
ODI 10169557

CAR SPEEDS UP WITH NO CRUISE CONTROL WHEN I THE HIT BRAKE IT GOES BACK TO NORMAL SPEED. IT IS AN INTERMITTENT PROBLEM. CAR WANTS TO STOP AT STOP SIGNS MUST STEP ON GAS TO KEEP RUNNING. DRIVING ALONG CAR SOMETIMES FEEL LIKE ITS NOT GETTING GAS AND SHAKES AND MISSES. AIR CONDITION WORKS SOMETIMES BLOWS COLD THEN GOES TO HOT AIR. I THINK THIS IS UNSAFE. DEALER CAN'T FIND PROBLEMS CHEVY WON'T DO ANYTHING ABOUT IT. THIS IS A 2006 CHEV IMPALA WITH 3.9 V6 ENGINE 8400 MILES ON IT . WE BOUGHT CAR IN MAY 2006 AND PROBLEMS STARTED RIGHT AWAY. *JB

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396.2%
ODI 10211976 · 11,710 mi

(1) MY WIFE PULLED INTO A PARKING SPACE AT OUR CHURCH AND APPLIED THE BRAKES TO STOP. (2) THE CAR CONTINUED ON ROLLING OVER A CONCRETE BARRIER AND KNOCKING DOWN AN ORNAMENTAL IRON FENCE SURROUNDING THE PARKING LOT AND CONTINUING OUT INTO THE STREET WHERE IT FINALLY STOPPED. IN ADDITION TO THE DAMAGE TO THE FENCE, THERE WAS CONSIDERABLE DAMAGE TO THE FRONT OF THE CAR. (3) CAUSE OF FAILURE HAS NOT BEEN IDENTIFIED. ON ONE OR TWO PREVIOUS OCCASIONS, WHEN PULLING THE CAR INTO OUR GARAGE I HAVE HAD THE CAR STALL AND THEN SURGE FORWARD. CAR IS BEING…

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8810.9%
ODI 10375008 · 12,000 mi

TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA LTZ (NA). WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO ACCELERATE, THE CONTACT NOTICED A DELAY IN UPSHIFTING OR DOWNSHIFTING BEFORE THE VEHICLE WOULD ACTUALLY ACCELERATE. BOTH THE DEALER AND THE MANUFACTURER STATED THAT THE PROBLEM WAS NORMAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 16,000. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

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12314.9%
ODI 10316144 · 10,000 mi

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. HE STATED THAT THE VEHICLE ACCELERATED ON ITS OWN WHILE DRIVING AT ANY SPEED. HE EXPERIENCED THE FAILURE FIVE TIMES. THE MOST RECENT FAILURE OCCURRED WHILE DRIVING 60 MPH WHEN THE VEHICLE ACCELERATED UP TO 65 MPH ON ITS OWN. HE TOOK THE VEHICLE TO THE DEALER AND THEY REFUSED TO CHECK IT. REPORT 71-807159815 WAS FILED WITH THE MANUFACTURER WHO AGREED TO CONTACT THE DEALER. THE CONTACT WILL TAKE THE VEHICLE BACK TO THE DEALER TO BE REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS …

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4610.4%
ODI 10491882 · 45,570 mi

DRIVING HOME FRIDAY NIGHT 12/26/12 ON CRUISE SET AT 65, BANG, CAR DROPPED POWER DRASTICALLY, KICKED OFF CRUISE, AND THE THREE ROTATING MESSAGES APPEARED ON DASH, 1)SERVICE STABILITRAK, 2)SERVICE TRACTION CONTROL, & 3)ENGINE POWER REDUCED. BOTH ORANGE PLACARDS LIT UP ON DASH, SERVICE ENGINE AND TRACTION. PULLED OUT OF TRAFFIC AND RE STARTED THE CAR. WAS ABLE TO DRIVE AT NORMAL SPEEDS BUT CODES STILL ROTATING AND PLACARDS STILL LIT. COULDN'T GET IT INTO THE SHOP UNTIL MONDAY 12/31/12. WHEN I STARTED IT UP TO TAKE IT IN, CODES WERE ALL CLEARED AND…

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6713.3%
ODI 10456503 · 92 mi

MY FIRST ISSUE WAS WITH THE CENTER HEAD RESTRAINT IN THE BACK WHICH TOTALLY BLOCKS VISION USING THE REAR VIEW MIRROR. I ASKED THE DEALER TO REMOVE IT AND I WAS TOLD THEY COULD NOT. BACKING UP IS IMPOSSIBLE EXCEPT WITH THE SIDE MIRRORS AND TRAFFIC IMMEDIATELY BEHIND IS BLOCKED WHEN DRIVING. THIS IS A SERIOUS SAFETY HAZARD. THERE HAVE BEEN MANY COMPLAINTS BUT GM REFUSES TO ISSUE A RECALL TO ADJUST THESE HEADRESTS. ALSO, I LIVE IN THE TN MOUNTAINS AND THE CRUISE CONTROL COMPLETELY DISENGAGES WHEN GOING DOWNHILL. THE DEALERSHIP TOLD ME "THIS WAS NO…

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145.4%
ODI 10459443

2012 CHEVROLET IMPALA LT. CONSUMER STATES HIGH PRESSURE FUEL PUMP IS VERY NOISY WHEN ACCELERATING FROM A STAND STILL AND ALSO STATES ISSUES WITH VIBRATION *TGW THE CONSUMER STATED THE ACCELERATOR MOTOR MADE A LOUD NOISE. THE CONSUMER STATED THE FUEL LINES, WHICH APPARENTLY RUN DIRECTLY UNDER THE DRIVER'S SIDE FLOOR, VIBRATE DUE TO THE HARMONICS SET UP BY THE HIGH PRESSURE FUEL PUMP. THE VIBRATION IS CONTINUOUS AND CAN BE FELT THROUGH THE FLOOR AND UP INTO THE DRIVER'S SEAT. *JB

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207.4%
ODI 10522229 · 4,200 mi

"SERVICE TRACTION CONTROL" AND "REDUCED ENGINE POWER" WARNING DURING NORMAL DRIVING ON MY WAY TO WORK THIS MORNING. THE CAR SUDDENLY DECELERATED AND STARTED RUNNING TERRIBLY, CAUSING A POTENTIAL SAFETY ISSUE. I'VE ONLY HAD THE CAR FOR 2 MONTHS! APPARENTLY THIS HAS BEEN A COMMON PROBLEM WITH IMPALAS FOR SEVERAL YEARS NOW THAT GM IS SEEMINGLY UNABLE TO FIX. HAD I KNOWN ABOUT THIS ISSUE I WOULD NOT HAVE PURCHASED AN IMPALA. GM SOLD ME A LEMON. VERY DISAPPOINTED. *TR

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314.9%
ODI 10555511 · 4,000 mi

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SURGED WITH HESITATION. THE FAILURE RECURRED WHENEVER TRAVELING AT THE SPEED OF 35 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.

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82.7%
ODI 11047398 · 39,000 mi

I WAS DRIVING ON THE FREEWAY WITH THE ADAPTIVE CRUISE CONTROL ON AT ABOUT 50 TO 55 MPH WHEN SUDDENLY THE CAR WENT FULL ACCELERATION. I TRIED TO STOP THE CAR BY TURNING OFF THE CRUISE CONTROL, TURN OFF THE IGNITION, USE THE EMERGENCY BRAKE, NONE WORKED. I THEN PUT THE TRANSMISSION AND THEN EVERYTHING WORKED, BY THEN I WAS DOING 90 PLUS MILES PER HOUR PASSING VEHICLES. I CONTACTED GM AND THEY TRIED FIND A PROBLEM BUT DID NOT A PROBLEM.THEY SAID NO CODES APPEARED. THIS SUDDEN ACCELERATION LASTED ONLY A FEW SECONDS BEFORE I PUT THE CAR IN NEUTRAL. …

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43.6%
ODI 10876611 · 21,000 mi

I WAS STOPPED AT THE TOP OF THE HILL ON A PRIVATE ROAD. WHEN I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE ACCELERATOR, NOTHING HAPPENED. THE CAR BEGAN TO ROLL BACKWARDS AND I PRESSED DOWN ON THE BRAKE. THE BRAKE WAS VERY WEAK AND IT TOOK 50-60 FEET AND ALL OF MY PRESSURE ON THE BRAKE PEDAL TO BRING THE CAR TO A STOP. AFTER I STOPPED, I REALIZED THAT THE ENGINE HAD TURNED OFF AND THE IGNITION WAS INT HE OFF POSITION. I ROTATED THE KEY IN THE IGNITION BACK TO THE START POSITION TO START THE ENGINE. I CONTINUED BACK UP THE HILL NORMALLY AFTER THE …

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10.9%
ODI 11218622 · 46,000 mi

RE: CAR RANDOMLY LUNGES FORWARD WHILE SLOWING TO A STOP. THIS DOES NOT OCCUR EVERY TIME I COME TO A STOP. IT IS AN UNEXPECTED EVENT THAT HAPPENS FROM TIME TO TIME WHILE SLOWING FOR A STOP SIGN, STOP LIGHT OR JUST TO STOP PERIOD THAT THIS CAR SEEMS TO LUNGE FORWARD LIKE I'M ACCELERATING WHICH I DO THEN THE GEARS ADJUST DOWN BUT ONLY WHEN APPLYING MORE PRESSURE ON BREAKING. THERE HAVE BEEN A FEW TIMES SINCE I HAVE HAD THIS CAR WHERE I ALMOST RAN INTO THE BACK OF THE CAR IN FRONT OF ME DUE TO THIS.

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23.4%
ODI 11152232 · 200 mi

ADAPTIVE CRUISE CONTROL (ACC) ISSUES SCENARIO 1 FIRST DAY I WAS TRAVELING AT APPROXIMATELY 70 MPH. AS I WOULD IN ANY OF MY OTHER 100 + CARS I'VE OWNED, I HELD THE CRUISE CONTROL 'SET' BUTTON EXPECTING THE SPEED TO GRADUALLY DECREASE. THE IMPALA MUCH TO MY SURPRISE, WITH TRAFFIC BEHIND ME, WENT FROM 70 MPH TO APPROXIMATELY 20 MPH WITHIN 7 SECS. THE TRAFFIC BEHIND ME WAS SWERVING TO AVOID CRASHING INTO ME. IT CLEARLY STATES ON PAGE 182 OF THE OWNER'S MANUAL 'REDUCING SPEED WHILE ACC IS AT A SET SPEED. 'PRESS AND HOLD SETUNTIL THE DESIRED LOW…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
224.2%
ODI 10174266 · 10,111 mi

INTERMITTENT PLASTIC BURNING SMELL. DEALER UNABLE TO LOCATE??? DRIVERS WINDOW ALSO SCREECHES LIKE MAD WHEN PUT DOWN. *JB

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264.1%
ODI 10228121

THIS IS A REQUEST IN ORDER THAT THE DOT WILL BEGIN (SUGGESTION) FOR MONTHLY US INSPECTION TO DETERMINE THE DEFECTS AND RECALLS AND MAINTENANCE DEFICIENCIES ON ALL POLICE FORD AND CHEVROLET VEHICLES. THIS REQUEST IS FOR MONTHLY INSPECTIONS ON MOTORCYCLES AND AMBULANCE VEHICLES (BY US DOT) AND FIRE VEHICLES TO HELP PROMOTE SAFETY OF MOTORISTS AND PEDESTRIAN, BICYCLISTS. THE ASSUMPTION IS THAT MOST CITY, COUNTY, STATE POLICE TYPE VEHICLES ARE 2007 OR 2008. *TR

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415.1%
ODI 10381879

WITH JUST MINIMIALWEATHER CONDITIONS RAIN AND OR SNOW WAS TOTALLY UNSTABE AT ANY SPEED ABOVE 20 MPH I HAVE DRIVEN IN WINTER WEATHER CONDITIONS FOR MORE THAN 30 YEARS THIS IS THE MOST DANGERIOUS AND UNSTABE VEHICLE I HAVE EVER DROVE , IT ACTED AS IF THERE WAS A BROKEN SUSPENSION PART IN THE REAR OF THE VEHICLE , WAS CHECKED BY A LOCAL SHOP AND NO PROBLEM WAS FOUND

Look up ODI 10381879 at NHTSA ↗

445.3%
ODI 10417664 · 16,000 mi

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS BEING INSPECTED BY A LOCAL MECHANIC, WHEN SHE WAS INFORMED THAT THE FRONT SUSPENSION FAILED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 20,000. UPDATED 10/03/2011 *LN *TR

Look up ODI 10417664 at NHTSA ↗

235.2%
ODI 10553918 · 70,000 mi

EVERY OTHER WEEK OR SO I GET THE "ENGINE POWER REDUCED/ SERVICE STABILTRACK/ SERVICE TRACTION CONTROL" AND THE CAR WILL LOOSE POWER. AFTER AN HOUR OR SO OF SITTING WITH THE CAR OFF, IT RESETS AND THE CHECK ENGINE LIGHT STAYS ON UNTIL THAT EVENTUALLY ALSO RESETS. TODAY I WAS DRIVING THE SAME TROUBLE CODES CAME ON AND THE CAR COMPLETELY LOST POWER I HAD NO ABILITY TO ACCELERATE, THE POWER STEERING WAS DISENGAGED IT ALSO MENTIONED SOMETHING ABOUT THE THROTTLE BODY THIS TIME. LUCKILY I PULLED INTO A NEARBY PARKING LOT AND THE CAR RESET AFTER SITTIN…

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316.1%
ODI 10578504 · 40,000 mi

I WAS DRIVING DOWN THE HIGHWAY ON THE HOMESTRETCH OF A ROADTRIP FROM PA TO FL WHEN THE "SERVICE STABILITRAK" , FOLLOWED BY "ENGINE POWER REDUCED" MESSAGE STARTED FLASHING. THE TWO LIGHTS ON THE DASHBOARD ALSO WENT OFF. SINCE I WAS IN THE MIDDLE OF THE HIGHWAY, I WAS UNABLE TO FIND A GOOD PLACE TO ADDRESS THE ISSUE, AND I FIGURED LIKE MOST TIMES THE "CHECK ENGINE" LIGHT GOES ON, THAT IT WAS SOMETHING THAT I COULD WAIT TO DEAL WITH WHEN I GOT HOME. I CONTINUED DRIVING FOR ABOUT 15 MINUTES AND THEN THE MESSAGE CHANGED AND SAID "DISABLING THROTTLE"…

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238.9%
ODI 10722846 · 22,000 mi

THE AIR CONDITIONING SYSTEM STOPPED PROVIDING COLD, DRY AIR FOR A PERIOD OF ABOUT 15 MINUTES. THEN, THE COLD, DRY AIR RETURNED. THE AIRFLOW THROUGH THE VENTS NEVER DECREASED, ONLY THE TEMPERATURE AND HUMIDITY IN THE CABIN CHANGED. THIS HAS OCCURRED INTERMITTENTLY THROUGHOUT THE SUMMER OF 2014, APPROXIMATELY 20 TIMES.

Look up ODI 10722846 at NHTSA ↗

228.1%
ODI 10789960 · 38,050 mi

I HAVE HAD THIS WORKED ON ABOUT 1 MONTH OF PURCHASE. I WAS TOLD THE CHEAP BALL BEARINGS IN THE WHEELS ARE FAULTY. MY CAR MAKES A STRANGE NOISE WHEN I TURN THE STEERING WHEEL AND IT LUNGES FOR A SPLIT SECOND AND THEN ENGAGES FORWARD. ALSO WHEN I AM BRAKING DOWN A STEEP INCLINE, THE BRAKES GRAB AND JERK THE CAR SLIGHTLY. THIS HAS GONE ON SINCE I PURCHASED THIS CAR.

Look up ODI 10789960 at NHTSA ↗

8713.7%
ODI 10577494 · 200 mi

THE REAR VIEW WINDOW IS DEFECTIVE. MOISTURE COLLECTS UNDER CERTAIN CONDITIONS MAKING FOR A TOTAL LACK OF VISIBILITY. HERE IN HAWAII, IT TAKES 5 MINS OF DEFROSTING FOR THE WINDOW TO CLEAR.

Look up ODI 10577494 at NHTSA ↗

5117.0%
ODI 10744482 · 479 mi

I PURCHASED A NEW 2015 CHEVROLET IMPALA LT2 ON JUNE 30, 2015 WITH 25 MILES ON THE ODOMETER FROM RED RIVER CHEVY, BOSSIER CITY, LA. THE GPS AND NAVIGATION AND THE WHOLE INFOTAINMENT SYSTEM STOPPED WORKING. ONSTAR COULD NOT LOCATE MY VEHICLE. IT KEPT SAYING I WAS IN TEXAS WHEN I HAVEN'T BEEN TO TEXAS IN THIS VEHICLE. THE CAR MUST HAVE COME FROM TEXAS. THE CAR WAS PLACED IN THE REPAIR SHOP ON JULY 27 AND IS STILL IN THE SHOP. THEY COULD NOT GET IT TO WORK WHILE I WAS AT THE DEALERSHIP. THE BRAKES ON THE CAR HAVE A BURNING SMELL TO THEM AND HAVE A …

Look up ODI 10744482 at NHTSA ↗

2219.8%
ODI 10892209 · 2,900 mi

WHEN TRAVELING ON THE HIGHWAY OR LOCAL ROADS. MY VEHICLE WOULD WARN ME TO SHIFT INTO PARK TO STOP THE ENGINE. THE AFTER 3 NOTICES IT WOULD SHUTDOWN COMPLETELY.

Look up ODI 10892209 at NHTSA ↗

3126.7%
ODI 10907244 · 4,400 mi

CLOSED THE DRIVER DOOR ON CAR, HEARD A WHAT SOUNDED LIKE AN EXPLOSION FROM OVER HEAD. DISCOVERED THAT REAR SUNROOF PANEL HAD EXPLODED, GLASS PIECES HAD FALLEN ONTO SLIDING VISOR PANEL. HAD BEEN SITTING STATIONARY IN THE SUN. I TOOK IT TO THE DEALER. WITHOUT QUESTION THEY SAID IT WAS A WARRANTY ITEM (CAR 2 MONTHS OLD). WAS TOLD BY DEALERSHIP PERSONNEL THAT THIS WAS THE SECOND EXPLODED PANEL THEY HAVE SEEN THIS WEEK ON A GM VEHICLE. WHILE DRIVING TO THE DEALERSHIP, GLASS SHARDS FLEW OFF THE ROOF SCRATCHING THE REAR DECK PAINTED SURFACE.

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1627.1%
ODI 11048462 · 319 mi

WHILE DRIVING ON HIGHWAY, WENT TO TOUCH THE HAZARD BUTTON BUT PUSHED THE ENGINE START/ STOP BUTTON INSTEAD. ENGINE SHUT OFF. HAD TO PULL OFF THE ROAD, ENGAGE BRAKE, PUT TRANSMISSION INTO PARK TO BE ABLE TO START CAR. THE HAZARD LIGHTS BUTTON IS WAAAYYY TO CLOSE TO THE START STOP BUTTON. ESPECIALLY WHILE KEEPING AN EYE ON THE ROAD. THIS IS A NEW RENTAL CAR BELONGING TO EAN HOLDINGS LLC.

Look up ODI 11048462 at NHTSA ↗

517.9%
ODI 11557381

The compressor is not on the recall list but for a 2019 to have it failed requiring a new one not even close to the expected 10-12 year mark. This car part can lead to other safety concerns so I believe needs review for a potential recall.

Look up ODI 11557381 at NHTSA ↗

746.7%
ODI 11492193

While driving the RPMs decrease while the speeding is increasing. At time you can feel the car slow down when pushing the accelerator and then it slightly jumps forward. The car can be going 75mphs and the RPMs will be between 0 and 1. This also causes it to lag.

Look up ODI 11492193 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System58,500–126,875 mi89,000 mi187
ODI 10010549 · 4,092 mi

THE CAR STALLS ON THE FREEWAYS OR SIDE STREETS WITHOUT ANY WARNINGS, AND I LOSE CONTROL THE POWER OF THE CAR AND THE BRAKES. IT HAPPENED SEVERAL TIMES AND THE DEALERS ARE NOT ABLE TO REPAIR IT. *NLM

Look up ODI 10010549 at NHTSA ↗

ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

Look up ODI 10018535 at NHTSA ↗

ODI 10039361 · 316 mi

MY 2002 CHEVY IMPALA LS HAS HAD A PROBLEM, SINCE BUYING IT IN MAY 2002, WITH THE HEADLIGHTS DIMMING TO THE POINT OF CUTOFF THEN COMING BACK TO FULL INTENSITY IN A RAPID FASHION. I HAVE HAD THE ALTERNATOR, BATTERY, BELTS, CABLES/WIRES CHECKED BUT TO NO AVAIL. I DO NOTICE THAT IF I ACCELERATE SHARPLY, OVER 3000 RPM, THE PROBLEM GOES AWAY FOR A WHILE, SUGGESTING THERE IS A CHARGING PROBLEM. THIS PROBLEM IS INTERMITTENT, BUT IS INCREASING IN FRENQUENCY AS MY ODO REACHES 23,000 MILES.

Look up ODI 10039361 at NHTSA ↗

Engine86,426–183,906 mi134,000 mi50
ODI 10466980 · 172,000 mi

CAR WON'T START AND CAR WILL JUST TURN OFF WHILE IM DRIVING, ITS NOT SAFE TO DRIVE. *TR

Look up ODI 10466980 at NHTSA ↗

ODI 10468852 · 169,733 mi

FOR THE PAST 2-3 YEARS THE SECURITY LIGHT WILL COME ON AND FLASH ABOUT 10 MINUTES. DURING THAT TIME I HAVE TO SIT WITH THE KEY IN THE IGNITION AND THE IGNITION SWITCHED BACK UNTIL THE SECURITY LIGHT STOPS, WHICH THEN THE CARE WILL START. ABOUT A MONTH AGO SAME CONSTANT PROBLEM EXCEPT NOW AFTER THE SECURITY LIGHT STOPS FLASHING CAR WON'T START AT ALL. I'VE GOTTEN NEW BATTERY AND HAD ALTERNATOR CHECKED AND BOTH ARE GOOD. THE SECURITY PASS CODE DEALING WITH THE KEYS OR SOME MESS I WAS TOLD WHICH WILL COST $500.-$600. OMG!!!!! REALLY. IS THERE…

Look up ODI 10468852 at NHTSA ↗

ODI 10487249 · 79,542 mi

SAFETY FLASHES ON DASHBOARD AND CAR WILL NOT START FOR 10 TO 15 MINUTES. IT HAPPENS TOTALLY AT RANDOM TIMES IN ALL KINDS OF WEATHER. DISCONNECTING THE BATTERY DOES NOT HELP NOR DOES RESETTING A FUSE WITH A KILL SWITCH. THIS IS A WIDELY KNOWN PROBLEM WHY ISN'T THERE A RECALL? I WAS TOLD FROM A DEALER IT WAS A COMPUTER ISSUE AND COULD BE FIXED FOR AROUND 1000 DOLLARS. I WANT TO BUY AMERICAN CARS BUT DO I HAVE TO SUFFER BECAUSE OF THIS CHOICE? WHAT AN AWFUL INCONVENIENCE. *TR

Look up ODI 10487249 at NHTSA ↗

Exterior Lighting70,000–115,000 mi97,000 mi41
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

Look up ODI 10018535 at NHTSA ↗

ODI 10160641 · 64,378 mi

DEFECTIVE EXTERIOR LIGHT SWITCH MULTI-FUNCTION SWITCH) ON 2002 CHEVROLET IMPALA. THIS LIGHT SWITCH BECOMES DEFECTIVE WITHOUT WARNING AND IS A SAFETY HAZARD. CURRENT MODELS COME EQUIPPED WITH AUTOMATIC HEADLIGHTS WHICH COME ON AT DUSK (OR IN DARKENED CONDITIONS) HOWEVER THIS DEFECT DOES NOT PROVIDE ANY WARNING THAT THIS AUTOMATIC FUNCTION HAS FAILED AND THE MANUAL LIGHT SWITCH IS ALSO DISABLED BY THE SAME DEFECT. *JB

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ODI 10208644 · 81,800 mi

WE HAD JUST TURNED ON TO HWY 188 WHICH IS A COUNTRY ROAD IN WISCONSIN. MY HUSBAND HAD JUST TURNED ON THE HIGH BEAMS WHEN WITHOUT WARNING WE LOST ALL HEADLIGHTS. HE SWITCHED IN BACK TO THE LOW BEAMS BUT IT WAS UNRESPONSIVE FOR 30 SECONDS, THEN AFTER CYCLING THE LIGHT SWITCH A FEW TIMES IT CAME BACK ON TO THE LOW BEAMS AND WE DIDN'T USE THE HIGH BEAMS AT ALL FOR FEAR WE WOULD LOSE LIGHTS AGAIN. *TR

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Engine And Engine Cooling67,000–115,000 mi85,000 mi33
ODI 10015267 · 35,000 mi

THE VEHICLE'S GAS TANK WOULD NOT FILL BECAUSE AIR HAD GOTTEN IN THE TANK. THE DEALER HAS BEEN NOTIFIED. *NLM ONE MUST HOLD THE GAS NOZZLE AWAY FROM THE FILLER TUBE AND RESTRICT THE FLOW. THE TIRE AND FUEL SYSTEM/TANK/INJECTORS WERE REPLACED. THERE WAS A RATTLE SOUND COMING FROM THE ENGINE DUE TO THE INJECTORS THE VEHICLE WOULD STALL. AFTER THE ENGINE IS HOT, THE NEXT TIME THE VEHICLE WOULD TURN OVER BUT NO START AND RUN ROUGH. THE FUEL GAUGE FLUCTUATED(NOT GIVING ACTUAL AMOUNT). THE SOLENOID WAS REPLACED DUE TO HANGING BY THE HOSE RETA…

Look up ODI 10015267 at NHTSA ↗

ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

Look up ODI 10018535 at NHTSA ↗

ODI 10025309 · 10,837 mi

DRIVER'S SIDE (LEFT) FRONT BRAKE CALIPER LOCKING UP & CAUSING TREMENDOUS PAD & ROTOR WEAR, CURRENTLY IN SHOP TO BE FIXED FOR 3RD TIME. OTHER PREVIOUS PROBLEMS INCLUDE FAULTY SENSOR REPORTING "LOW COOLANT" DESPITE FULL, & FRONT DRIVER'S POWER SEAT STUCK IN BACK POSITION.*AK

Look up ODI 10025309 at NHTSA ↗

Exterior Lighting:Headlights37,500–89,440 mi53,519 mi27
ODI 10018759 · 4,000 mi

WHILE DRIVING AND PARKED, HEADLIGHTS WILL PULSATE AND DIM TO HALF THE BRIGHTNESS. THIS IS VERY DISTRACTING, ANNOYING, AND UN-NERVING BECAUSE IT CAUSES THE CAR IN FRONT OF YOU TO BELIEVE YOU ARE FLASHING YOUR LIGHTS AT THEM. I HAVE COMPLAINED ABOUT THIS PROBLEM 3 TIMES SINCE I FIRST BOUGHT IT IN APRIL 2002. DEALER STATES THEY CAN'T FIX THE PROBLEM, WON'T TRY AND IT'S NORMAL. THIS WAS NOT DISCLOSED TO ME WHEN I BOUGHT THE VEHICLE OTHERWISE HAD I KNOWN, I WOULDN'T HAVE BOUGHT IT. *JB

Look up ODI 10018759 at NHTSA ↗

ODI 10030964 · 10 mi

HEADLIGHTS FLICKER ON AND OFF IN PULSATING FASHION WHILE COASTING, BRAKING OR STOPPED. THE FLICKERING DOES NOT OCCUR WHILE ACCELERATING. 2002 IMPALA LS, SPORT EDITION, 3.8L V-6. THIS CAR WAS TAKEN TO THE DEALERSHIP JUST AFTER PURCHASE, RICHARD LUCAS, IN AVENEL, NJ. THEY WERE NOT ABLE TO RECREATE THE PROBLEM. THE CAR WAS THEN TAKEN TO A DEALERSHIP IN RACINE, WI - FRANK BOUCHER. THE FIRST TIME, THEY WERE UNABLE TO RECREATE THE PROBLEM AND GAVE ME A "BULLETIN" ADVISING DIMMING OF LIGHTS WAS NORMAL. THIS ISN'T DIMMING, IT'S FLICKERING. P…

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ODI 10039361 · 316 mi

MY 2002 CHEVY IMPALA LS HAS HAD A PROBLEM, SINCE BUYING IT IN MAY 2002, WITH THE HEADLIGHTS DIMMING TO THE POINT OF CUTOFF THEN COMING BACK TO FULL INTENSITY IN A RAPID FASHION. I HAVE HAD THE ALTERNATOR, BATTERY, BELTS, CABLES/WIRES CHECKED BUT TO NO AVAIL. I DO NOTICE THAT IF I ACCELERATE SHARPLY, OVER 3000 RPM, THE PROBLEM GOES AWAY FOR A WHILE, SUGGESTING THERE IS A CHARGING PROBLEM. THIS PROBLEM IS INTERMITTENT, BUT IS INCREASING IN FRENQUENCY AS MY ODO REACHES 23,000 MILES.

Look up ODI 10039361 at NHTSA ↗

Steering31,849–85,000 mi40,000 mi29
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

Look up ODI 10018535 at NHTSA ↗

ODI 10042833 · 54,000 mi

WHILE DRIVING, THE STEERING PRODUCED A LOUD KNOCKING NOISE. *AK THE STEERING SHAFT FAILED. CONSUMER HAS OWNED GM VEHICLES ALL HIS LIFE AND NEVER EXPERIENCED STEERING FAILURE, EVEN AT 54,000 MILES. HE BELIEVED THE STEERING SHOULD BE RECALLED. *PH *JB

Look up ODI 10042833 at NHTSA ↗

ODI 10047236 · 10,000 mi

THE STEERING ON MY 2002 CHEVROLET IMPALA LS HAS BEEN GIVING ME PROBLEMS SINCE I FIRST PURCHASED IT IN NOVEMBER OF 2002 WITH 5,000 MILES ON IT. IT FEELS LIKE SOMETHING IS LOOSE IN THE FRONT END AND THE STEERING IS TERRIBLE. I HAVE HAD THE VEHICLE AT THE DEALER AT LEAST THREE TIMES IN THE PAST YEAR FOR THE PROBLEM AND IT HAS YET TO BE RESOLVED. I AM VERY CONCERNED THAT WHATEVER IS LOOSE OR DEFECTIVE IN THE FRONT END IS GOING TO CAUSE ME TO LOSE CONTROL OF THE VEHICLE ON THE FREEWAY AT SOME POINT. MY VEHICLE ONLY HAS 29,000 MILES AND IT SHOULD…

Look up ODI 10047236 at NHTSA ↗

Air Bags55,000–127,500 mi92,600 mi19
ODI 10007836 · 9,982 mi

OWNER OF THE CAR WAS INVOLVED IN A ACCIDENT. IT CONSISTED OF THE DRIVER HITTING AN 8 FOOT GATE AND KNOCKING IT DOWN. HITTING THE TRUCK PARKED IN THAT GATE WITH THE FORCE OF PUSHING IT INTO THE BUILDING, WHERE THE BUILDING WAS CRACKED ON THE INSIDE. ACCORDING TO THE MANUAL ITS NO REASON WHY THE AIRBAGS SHOULD NOT HAVE DEPLOYED AT THIS TIME. I DAMAGED THE FRONT OF THE VEHICLE. ALSO THE DRIVER SIDE HAS SIGNIFICANT DAMAGE. WHICH AS STATED THE OWNERS MANUAL ARE REASONS THE AIRBAGS SHOULD HAVE DEPLOYED. CAN YOU PLEASE LOOK INTO THIS SITUATION . I KN…

Look up ODI 10007836 at NHTSA ↗

ODI 10023296 · 45,420 mi

I RECENTLY BOUGHT A SECOND HAND 2002 CHEVROLET IMPALA WITH 45,955 MILES AS PART OF THE DEAL THE DEALER WAS TO FIX THE AIR BAG LIGHT -IT WOULD NOT GO OUT- A MONTH AFTER THE SALE OF THIS CAR I HAD TO HAVE THE INTERMEDIATE STEERING COLUMN REPLACED AT A COST OF $331 BECAUSE THE STEERING WAS KNOCKING ALL THE TIME, NO MATTER THE ROAD CONDITION. I BELIEVE THAT FOR A CAR THAT HAS HAD NO ACCIDENT DAMAGE AND HAS THIS AMOUNT OF MILEAGE ON IT, THAT THIS SHOULD NOT BE HAPPENING. AND I WOULD LIKE TO KNOW IF I CAN EXPECT MORE OF THE SAME AND IF THIS WAS/IS …

Look up ODI 10023296 at NHTSA ↗

ODI 10072806 · 23,186 mi

I WAS INVOLVED IN A SIDE IMPACT COLLISION IN A 2002 CHEVROLET IMPALA POLICE PACKAGE. I WAS HIT IN THE DRIVERS SIDE DOOR , THEN MY VEH RUN UP INTO A PARKING LOT WHERE I STRUCK A SIGN. I WAS INJURED IN THE ACCIDENT.*AK

Look up ODI 10072806 at NHTSA ↗

Service Brakes, Hydraulic34,860–85,000 mi62,200 mi21
ODI 10012438 · 18,000 mi

WHEN THE BRAKES WERE APPLIED, THE REAR OF THE VEHICLE VIBRATED EXTREMELY HARD. *JB

Look up ODI 10012438 at NHTSA ↗

ODI 10012439 · 18,000 mi

WHEN THE BRAKES WERE APPLIED, THE REAR OF THE VEHICLE VIBRATED EXTREMELY HARD. *JB

Look up ODI 10012439 at NHTSA ↗

ODI 10012440 · 18,000 mi

WHEN THE BRAKES WERE APPLIED, THE REAR OF THE VEHICLE VIBRATED EXTREMELY HARD. *JB

Look up ODI 10012440 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-052None
ODI 11662881

Power windows fail at times Blinkers fail at times Front hub assembly damage Front calipers are damaged and affect steering These are available for inspection. There are huge safety risks with all of these compromised issues. Last inspection is unknown. No known warning lamps present.

Look up ODI 11662881 at NHTSA ↗

ODI 11662981

225/60 R16 tire size valve leak and pushed in slow tire leak

Look up ODI 11662981 at NHTSA ↗

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-011None
ODI 11708557

Fuel system or backfire is what I believe happened to it. The vehicle is available for inspection upon request. My safety was severely put at risk because the car exploded and caught fire while I was inside the car and fire came through the dash and air conditioner slots, anything could of happened whether shrapnel or burn. this also put others at risk if my spouse was in the car with me or the apartment complex I live in could have caught fire and endangered multiple people. No the issue has not been seen or confirmed by a dealer or service ce…

Look up ODI 11708557 at NHTSA ↗

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-051None
ODI 11736024

The contact’s son owned a 2002 Chevrolet Impala. The contact stated that the contact was unaware of how the failure occurred; however, the contact’s son was involved in a crash in which the vehicle collided with a wall. The contact stated that none of the air bags deployed during the crash. The contact stated that the contact’s son sustained multiple injuries, and medical attention was provided. The contact was unaware if any warning lights were illuminated at the time of the failure. The contact stated that the injuries included a fractured no…

Look up ODI 11736024 at NHTSA ↗

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 214 reports

2019: 14 complaints · 2020: 4 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
201921214
2020024
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20192800
20201500

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemEngineExterior LightingEngine And Engine CoolingExterior Lighting:HeadlightsSteeringAir BagsService Brakes, Hydraulic
Electrical System—
21
ODI 10466980 · 172,000 mi

CAR WON'T START AND CAR WILL JUST TURN OFF WHILE IM DRIVING, ITS NOT SAFE TO DRIVE. *TR

Look up ODI 10466980 at NHTSA ↗

ODI 10468852 · 169,733 mi

FOR THE PAST 2-3 YEARS THE SECURITY LIGHT WILL COME ON AND FLASH ABOUT 10 MINUTES. DURING THAT TIME I HAVE TO SIT WITH THE KEY IN THE IGNITION AND THE IGNITION SWITCHED BACK UNTIL THE SECURITY LIGHT STOPS, WHICH THEN THE CARE WILL START. ABOUT A MONTH AGO SAME CONSTANT PROBLEM EXCEPT NOW AFTER THE SECURITY LIGHT STOPS FLASHING CAR WON'T START AT ALL. I'VE GOTTEN NEW BATTERY AND HAD ALTERNATOR CHECKED AND BOTH ARE GOOD. THE SECURITY PASS CODE DEALING WITH THE KEYS OR SOME MESS I WAS TOLD WHICH WILL COST $500.-$600. OMG!!!!! REALLY. IS THERE…

Look up ODI 10468852 at NHTSA ↗

ODI 10487249 · 79,542 mi

SAFETY FLASHES ON DASHBOARD AND CAR WILL NOT START FOR 10 TO 15 MINUTES. IT HAPPENS TOTALLY AT RANDOM TIMES IN ALL KINDS OF WEATHER. DISCONNECTING THE BATTERY DOES NOT HELP NOR DOES RESETTING A FUSE WITH A KILL SWITCH. THIS IS A WIDELY KNOWN PROBLEM WHY ISN'T THERE A RECALL? I WAS TOLD FROM A DEALER IT WAS A COMPUTER ISSUE AND COULD BE FIXED FOR AROUND 1000 DOLLARS. I WANT TO BUY AMERICAN CARS BUT DO I HAVE TO SUFFER BECAUSE OF THIS CHOICE? WHAT AN AWFUL INCONVENIENCE. *TR

Look up ODI 10487249 at NHTSA ↗

19
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

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ODI 10247208 · 77,000 mi

WHEN DRIVING AT NIGHT AND USING THE "HIGH BEAMS," THEY GO OUT AFTER AWHILE. NEARLY CRASHED UNTIL I COULD SLOW DOWN ENOUGH TO SAFELY STOP! BY MOVING HIGH/LOW BEAM LEVER, I WAS ABLE TO GET HEADLIGHTS TO COME BACK ON IN THE LOW BEAM POSITION. IN CHECKING NHTSA WEB SITE, FOUND THIS IS A PROBLEM GENERAL MOTORS IS AWARE OF BUT EXPECTS OWNERS TO PAY FOR REPAIR OF POORLY DESIGNED PART. *TR

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ODI 10348001 · 115,000 mi

BLINKERS WERE INTERMITTENTLY WORKING AND NOW NOT WORKING AT ALL. BRAKE LIGHTS AND HAZARDS WORKING. FUSES REPLACED. SEE ONLINE THAT MANY PEOPLE REPORT THIS SAME PROBLEM. *TR

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11
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

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ODI 10137170 · 5,000 mi

2002 CHEVY IMPALA LS CAR STALLS AT HIGHWAY SPEEDS, OFTEN AFTER HITTING LARGE BUMP, RESULTING LOSS OF POWER BRAKES AND POWER STEERING IS DANGEROUS. FULL TEXT OF CORRESPONDENCE WITH GM, POSTINGS ON LINE AND SEARCH OF TSB IS AVAILABLE. *NM

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ODI 10265438 · 70,000 mi

2002 CHEVY IMPALA 3.8L PURCHASED USED IN DEC. 2004 W/ 65,000 MILES. WHERE TO BEGIN... FLOODING IN FLOORBOARDS DUE TO CLOG UNDERNEATH WINDSHIELD, THREE SETS OF ROTORS/BRAKES, CLUNKY NOISE IN STEERING SHAFT (REPLACED TWICE BY DEALERSHIP) STILL HAVING SAME PROBLEM, CATALYTIC CONVERTER REPLACED AFTER DEALERSHIP TRIED TO CHARGE ME NEARLY $1000 TO REPLACE; COVERED BY GM AS HARRY GREEN CHEVROLET WAS 'UNAWARE' OF REPLACEMENT POLICY?!? NEW STRUTS, NUMEROUS ALIGNMENTS/BALANCES B/C VEHICLE STILL SHAKES AND SHIMMYS AT 60-65 MPH; MUST DRIVE ABOUT 75-80 MPH …

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5
ODI 10039361 · 316 mi

MY 2002 CHEVY IMPALA LS HAS HAD A PROBLEM, SINCE BUYING IT IN MAY 2002, WITH THE HEADLIGHTS DIMMING TO THE POINT OF CUTOFF THEN COMING BACK TO FULL INTENSITY IN A RAPID FASHION. I HAVE HAD THE ALTERNATOR, BATTERY, BELTS, CABLES/WIRES CHECKED BUT TO NO AVAIL. I DO NOTICE THAT IF I ACCELERATE SHARPLY, OVER 3000 RPM, THE PROBLEM GOES AWAY FOR A WHILE, SUGGESTING THERE IS A CHARGING PROBLEM. THIS PROBLEM IS INTERMITTENT, BUT IS INCREASING IN FRENQUENCY AS MY ODO REACHES 23,000 MILES.

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ODI 10128687

HEADLITES GO DIM AND THEN GET BRIGHTER, THIS HAPPENS OFF AND ON, BY THEMSELVES.

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ODI 10158664 · 48,000 mi

DT*: THE CONTACT STATED THE HEADLIGHTS FAILED WITHOUT WARNING. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER HAS BEEN ALERTED. UPDATED 6/16/2006 - WHEN THE HIGH BEAMS WERE USED THE DASH LIGHTS WENT DARK. *NM

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9
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

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ODI 10243526 · 32,301 mi

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT ATTEMPTED TO EXIT HIS VEHICLE, BUT WAS LOCKED INSIDE THE PASSENGER COMPARTMENT. THE RADIO DISPLAYED "LOCKED" AND HE COULD NOT EXIT THE VEHICLE THROUGH THE DOORS NOR THE WINDOWS BECAUSE THE ELECTRICAL SYSTEM FAILED. THE REPRESENTATIVE AT THE DEALER STATED THAT HE OWNED THE SAME YEAR, MAKE, AND MODEL VEHICLE AND HAD EXPERIENCED THE SAME FAILURES. THE DEALER DIAGNOSED THE VEHICLE WITH AN ELECTRICAL SYSTEM DEFECT AND REPAIRED IT AT THE ESTIMATED COST OF OVER $1,400. THE FAILURE PERSISTED…

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ODI 10265438 · 70,000 mi

2002 CHEVY IMPALA 3.8L PURCHASED USED IN DEC. 2004 W/ 65,000 MILES. WHERE TO BEGIN... FLOODING IN FLOORBOARDS DUE TO CLOG UNDERNEATH WINDSHIELD, THREE SETS OF ROTORS/BRAKES, CLUNKY NOISE IN STEERING SHAFT (REPLACED TWICE BY DEALERSHIP) STILL HAVING SAME PROBLEM, CATALYTIC CONVERTER REPLACED AFTER DEALERSHIP TRIED TO CHARGE ME NEARLY $1000 TO REPLACE; COVERED BY GM AS HARRY GREEN CHEVROLET WAS 'UNAWARE' OF REPLACEMENT POLICY?!? NEW STRUTS, NUMEROUS ALIGNMENTS/BALANCES B/C VEHICLE STILL SHAKES AND SHIMMYS AT 60-65 MPH; MUST DRIVE ABOUT 75-80 MPH …

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4
ODI 10421174 · 133,000 mi

ELECTRONIC - FIRST PROBLEM WAS AIRBAG LIGHT STAYING ON - AFTER AT LEAST 4 TRIPS TO DEALER - PROBLEM FIXED - NOW RADIO IS LOCKED AND SOMEHOW CONNECTED TO DOOR LOCKS AND SECURITY SYSTEM - APPARENTLY THIS IS AN ISSUE FOR THIS MODEL AND NEEDS RECALL. *TR

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ODI 10484473 · 89,000 mi

AT 10:00 P.M., DRIVER STARTED THE VEHICLE (COLD) AND PULLED AWAY FROM CURB STOPPING AT A STOP SIGN 100 FEET AHEAD. AS DRIVER PULLED AWAY FROM THE CURB, THE DASH LIGHTS (SEAT BELT, ABS, AIRBAG, ETC.) AND TACHOMETER BEGAN TO INTERMITTENTLY FLASH/ FLUCTUATE. DRIVER PROCEEDED TO TAKE A RIGHT TURN ONTO A MAIN ROAD WHEN THE DRIVER'S SIDE HEAD CURTAIN AIRBAG INADVERTENTLY DEPLOYED FROM THE DRIVER'S SEAT BACK. DRIVER IMMEDIATELY STOPPED THE CAR AND PULLED OFF INTO A PARKING LOT TO CALL FOR ASSISTANCE. *TR

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ODI 10607310 · 162,000 mi

THIS CAR WAS ONE-OWNER AND VERY WELL TAKEN CARE OF AND SERVICED ROUTINELY. I WAS DRIVING HOME FROM WORK ON THE INTERSTATE AND MY CAR JUST LOST POWER. I HAD NO CONTROL OF THE CAR. IT SLAMMED INTO THE CONCRETE MEDIUM WALL ON DRIVERS SIDE, THEN SPUN AROUND AND LODGED UNDERNEATH THE TRAILER OF A SEMI-TRACTOR. THE SEMI HIT THE BRAKES AND IT PROJECTED ME BACK ACROSS UPON THE TOP OF THE CONCRETE MEDIUM WHERE MY CAR JUST RODE TO A STOP. THE AIR BAGS DID NOT DEPLOY. MY BEAUTIFUL CAR WAS TOTALED BUT, BY THE GRACE OF GOD AND SEAT BELTS I AM ALIVE. …

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4
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

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ODI 10313152

2002 CHEVROLET IMPALA. THE TIRE PRESSURE LIGHT AND ENGINE LIGHT HAD TO BE RESET. *DT THE CONSUMER STATED THE CHECK ENGINE LIGHT ONLY STAYED OFF FOR 12 MILES THE LAST TIME IT WAS RESET BY THE DEALERSHIP. THE ENTIRE BRAKING SYSTEM HAD TO BE REPLACED ONLY 2 YEARS AFTER PURCHASING THE VEHICLE. THE ROTORS CRACKED ON ALL FOUR WHEELS. THE BLINKERS WOULD ONLY WORK IF THE AIR CONDITIONER WAS OFF AND THE RADIO WOULD ONLY WORK IF THE BLINKERS WERE OFF AND WHEN GOING UP HILLS. THE VEHICLE WOULD ONLY ACCELERATE TO A SPEED OF 10-15 MPH. *JB

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ODI 10417124 · 85,000 mi

I GOT MY CAR ON 03/09/2011. I HAVE BEEN COMPLAINING TO THE DEALERSHIP ABOUT THE ISSUES I AM HAVING WITH MY CAR. IT HESITATES TO CRANK, WHEN TURNING I CAN FEEL A POPPING FEELING IN THE STEERING. VERY OFTEN MY SIGNAL LIGHTS DOESN'T COME ON. I DO A LOT OF HIGHWAY DRIVING BACK AND FORTH TO WORK AND THIS IS VERY DANGEROUS. WHEN HITTING MY BREAKS THE CAR SOMETIMES SPEEDS UP BEFORE SLOWING DOWN, WHICH CAN BE VERY DANGEROUS. THERE IS A SHORTAGE IN THE WIRING. THE LOW COOLANT LEVEL LIGHT STAYS ON, EVEN THOUGH THEY CLAIM THEY FIXED SOME SENSOR SWITCH. TH…

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Engine
21
ODI 10466980 · 172,000 mi

CAR WON'T START AND CAR WILL JUST TURN OFF WHILE IM DRIVING, ITS NOT SAFE TO DRIVE. *TR

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ODI 10468852 · 169,733 mi

FOR THE PAST 2-3 YEARS THE SECURITY LIGHT WILL COME ON AND FLASH ABOUT 10 MINUTES. DURING THAT TIME I HAVE TO SIT WITH THE KEY IN THE IGNITION AND THE IGNITION SWITCHED BACK UNTIL THE SECURITY LIGHT STOPS, WHICH THEN THE CARE WILL START. ABOUT A MONTH AGO SAME CONSTANT PROBLEM EXCEPT NOW AFTER THE SECURITY LIGHT STOPS FLASHING CAR WON'T START AT ALL. I'VE GOTTEN NEW BATTERY AND HAD ALTERNATOR CHECKED AND BOTH ARE GOOD. THE SECURITY PASS CODE DEALING WITH THE KEYS OR SOME MESS I WAS TOLD WHICH WILL COST $500.-$600. OMG!!!!! REALLY. IS THERE…

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ODI 10487249 · 79,542 mi

SAFETY FLASHES ON DASHBOARD AND CAR WILL NOT START FOR 10 TO 15 MINUTES. IT HAPPENS TOTALLY AT RANDOM TIMES IN ALL KINDS OF WEATHER. DISCONNECTING THE BATTERY DOES NOT HELP NOR DOES RESETTING A FUSE WITH A KILL SWITCH. THIS IS A WIDELY KNOWN PROBLEM WHY ISN'T THERE A RECALL? I WAS TOLD FROM A DEALER IT WAS A COMPUTER ISSUE AND COULD BE FIXED FOR AROUND 1000 DOLLARS. I WANT TO BUY AMERICAN CARS BUT DO I HAVE TO SUFFER BECAUSE OF THIS CHOICE? WHAT AN AWFUL INCONVENIENCE. *TR

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1
ODI 10614591 · 100,000 mi

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED. IN ADDITION, THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE SERVICE ENGINE SOON WARNING LIGHT ILLUMINATED AND THE A/C SYSTEM FAILED TO ACTIVATE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 08/27/14*LJ UPDATED 09/18/2014 *JS

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1
ODI 10811597 · 72,000 mi

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD FAILED TO START AND THERE WAS OIL LEAKING FROM THE ENGINE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. UPDATED 02/10/16*LJ *TR

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0
4
ODI 10552694 · 230,000 mi

PROBLEM WITH STARTING HAS PROGRESS TO A PROBLEM WITH THE CAR SHUTTING OFF DURING OPERATION. SEVERAL TIMES NOW THE CAR HAS SHUT DOWN WITH NO WARNING AND AT DIFFERENT SPEEDS. THIS CAUSES A LOSS OF CONTROL WITH THE POWER STEERING AND POWER BRAKES. I HAVE BEEN ABLE TO PLACE THE TRANSMISSION IN NEUTRAL AND RESTART THE CAR WHILE MOVING. THE LAST TIME IT HAPPENED, I WAS MAKING A RIGHT TURN AND MERGING INTO THE FLOW OF TRAFFIC. I HAD PRESSURE ON THE STEERING WHEEL WHILE TRYING TO MAKE THE CURVE WHEN I RESTARTED THE CAR. AT THIS POINT, THE POWER STEERIN…

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ODI 10653411 · 31,849 mi

MASS AIR FLOW SENSOR MAF MALFUNCTION IF CORRODED OR DIRTY WILL CAUSE THE ENGINE TO STALL. ENGINE STALLING CAUSES LOSS OF POWER STEERING AND LOSS OF BRAKES. DISASTEROUS AT FREEWAY SPEEDS, INTERSECTIONS, OR IN ANY SITUATION REQUIRING STEERING OR BRAKING. THIS CAR MAF FAILED GOING DOWN A STEEP MOUNTAIN ROAD, THE DRIVER WAS ABLE TO STOP THE VEHICLE USING MANUAL BRAKE AND HAD IT TOWED TO THE DEALER FOR REPAIR. *TR

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ODI 10715594

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION FAILED TO TURN TO THE ON POSITION AND THE STEERING WHEEL DID NOT LOCK WHILE THE VEHICLE WAS TURNED OFF. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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00
Exterior Lighting
19
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

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ODI 10247208 · 77,000 mi

WHEN DRIVING AT NIGHT AND USING THE "HIGH BEAMS," THEY GO OUT AFTER AWHILE. NEARLY CRASHED UNTIL I COULD SLOW DOWN ENOUGH TO SAFELY STOP! BY MOVING HIGH/LOW BEAM LEVER, I WAS ABLE TO GET HEADLIGHTS TO COME BACK ON IN THE LOW BEAM POSITION. IN CHECKING NHTSA WEB SITE, FOUND THIS IS A PROBLEM GENERAL MOTORS IS AWARE OF BUT EXPECTS OWNERS TO PAY FOR REPAIR OF POORLY DESIGNED PART. *TR

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ODI 10348001 · 115,000 mi

BLINKERS WERE INTERMITTENTLY WORKING AND NOW NOT WORKING AT ALL. BRAKE LIGHTS AND HAZARDS WORKING. FUSES REPLACED. SEE ONLINE THAT MANY PEOPLE REPORT THIS SAME PROBLEM. *TR

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1
ODI 10614591 · 100,000 mi

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED. IN ADDITION, THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE SERVICE ENGINE SOON WARNING LIGHT ILLUMINATED AND THE A/C SYSTEM FAILED TO ACTIVATE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 08/27/14*LJ UPDATED 09/18/2014 *JS

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—
1
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

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0
1
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

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0
1
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

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Engine And Engine Cooling
11
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

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ODI 10137170 · 5,000 mi

2002 CHEVY IMPALA LS CAR STALLS AT HIGHWAY SPEEDS, OFTEN AFTER HITTING LARGE BUMP, RESULTING LOSS OF POWER BRAKES AND POWER STEERING IS DANGEROUS. FULL TEXT OF CORRESPONDENCE WITH GM, POSTINGS ON LINE AND SEARCH OF TSB IS AVAILABLE. *NM

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ODI 10265438 · 70,000 mi

2002 CHEVY IMPALA 3.8L PURCHASED USED IN DEC. 2004 W/ 65,000 MILES. WHERE TO BEGIN... FLOODING IN FLOORBOARDS DUE TO CLOG UNDERNEATH WINDSHIELD, THREE SETS OF ROTORS/BRAKES, CLUNKY NOISE IN STEERING SHAFT (REPLACED TWICE BY DEALERSHIP) STILL HAVING SAME PROBLEM, CATALYTIC CONVERTER REPLACED AFTER DEALERSHIP TRIED TO CHARGE ME NEARLY $1000 TO REPLACE; COVERED BY GM AS HARRY GREEN CHEVROLET WAS 'UNAWARE' OF REPLACEMENT POLICY?!? NEW STRUTS, NUMEROUS ALIGNMENTS/BALANCES B/C VEHICLE STILL SHAKES AND SHIMMYS AT 60-65 MPH; MUST DRIVE ABOUT 75-80 MPH …

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1
ODI 10811597 · 72,000 mi

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD FAILED TO START AND THERE WAS OIL LEAKING FROM THE ENGINE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. UPDATED 02/10/16*LJ *TR

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1
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

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—0
3
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

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ODI 10265438 · 70,000 mi

2002 CHEVY IMPALA 3.8L PURCHASED USED IN DEC. 2004 W/ 65,000 MILES. WHERE TO BEGIN... FLOODING IN FLOORBOARDS DUE TO CLOG UNDERNEATH WINDSHIELD, THREE SETS OF ROTORS/BRAKES, CLUNKY NOISE IN STEERING SHAFT (REPLACED TWICE BY DEALERSHIP) STILL HAVING SAME PROBLEM, CATALYTIC CONVERTER REPLACED AFTER DEALERSHIP TRIED TO CHARGE ME NEARLY $1000 TO REPLACE; COVERED BY GM AS HARRY GREEN CHEVROLET WAS 'UNAWARE' OF REPLACEMENT POLICY?!? NEW STRUTS, NUMEROUS ALIGNMENTS/BALANCES B/C VEHICLE STILL SHAKES AND SHIMMYS AT 60-65 MPH; MUST DRIVE ABOUT 75-80 MPH …

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ODI 10267895 · 40,000 mi

WE ARE THE OWNERS OF A 2002 CHEVROLET IMPALA LS. WE PURCHASED THE CAR NEW IN OCTOBER OF 2001. IT HAS BEEN LIGHTLY DRIVEN AND WELL MAINTAINED. IT HAS HAD TWO MAJOR REPAIRS; THE FIRST BEING A RECALL OF THE STEERING SYSTEM, THE SECOND, A FAILURE OF THE CATALYTIC CONVERTER WHICH WAS COVERED UNDER FEDERAL LAW AND REPLACED. TODAY, I FOUND OUT THAT THERE IS A SAFETY RECALL FOR POSSIBLE FIRE FROM DRIPPING OIL. THAT IS THE BASIC HISTORY. FOR ABOUT A YEAR AND A HALF, WE HAVE HAD A FRIGHTENING ISSUE WITH THE CAR. YOU TURN THE KEY AND NOTHING. A …

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0
1
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

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Exterior Lighting:Headlights
5
ODI 10039361 · 316 mi

MY 2002 CHEVY IMPALA LS HAS HAD A PROBLEM, SINCE BUYING IT IN MAY 2002, WITH THE HEADLIGHTS DIMMING TO THE POINT OF CUTOFF THEN COMING BACK TO FULL INTENSITY IN A RAPID FASHION. I HAVE HAD THE ALTERNATOR, BATTERY, BELTS, CABLES/WIRES CHECKED BUT TO NO AVAIL. I DO NOTICE THAT IF I ACCELERATE SHARPLY, OVER 3000 RPM, THE PROBLEM GOES AWAY FOR A WHILE, SUGGESTING THERE IS A CHARGING PROBLEM. THIS PROBLEM IS INTERMITTENT, BUT IS INCREASING IN FRENQUENCY AS MY ODO REACHES 23,000 MILES.

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ODI 10128687

HEADLITES GO DIM AND THEN GET BRIGHTER, THIS HAPPENS OFF AND ON, BY THEMSELVES.

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ODI 10158664 · 48,000 mi

DT*: THE CONTACT STATED THE HEADLIGHTS FAILED WITHOUT WARNING. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER HAS BEEN ALERTED. UPDATED 6/16/2006 - WHEN THE HIGH BEAMS WERE USED THE DASH LIGHTS WENT DARK. *NM

Look up ODI 10158664 at NHTSA ↗

000—000
Steering
9
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

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ODI 10243526 · 32,301 mi

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT ATTEMPTED TO EXIT HIS VEHICLE, BUT WAS LOCKED INSIDE THE PASSENGER COMPARTMENT. THE RADIO DISPLAYED "LOCKED" AND HE COULD NOT EXIT THE VEHICLE THROUGH THE DOORS NOR THE WINDOWS BECAUSE THE ELECTRICAL SYSTEM FAILED. THE REPRESENTATIVE AT THE DEALER STATED THAT HE OWNED THE SAME YEAR, MAKE, AND MODEL VEHICLE AND HAD EXPERIENCED THE SAME FAILURES. THE DEALER DIAGNOSED THE VEHICLE WITH AN ELECTRICAL SYSTEM DEFECT AND REPAIRED IT AT THE ESTIMATED COST OF OVER $1,400. THE FAILURE PERSISTED…

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ODI 10265438 · 70,000 mi

2002 CHEVY IMPALA 3.8L PURCHASED USED IN DEC. 2004 W/ 65,000 MILES. WHERE TO BEGIN... FLOODING IN FLOORBOARDS DUE TO CLOG UNDERNEATH WINDSHIELD, THREE SETS OF ROTORS/BRAKES, CLUNKY NOISE IN STEERING SHAFT (REPLACED TWICE BY DEALERSHIP) STILL HAVING SAME PROBLEM, CATALYTIC CONVERTER REPLACED AFTER DEALERSHIP TRIED TO CHARGE ME NEARLY $1000 TO REPLACE; COVERED BY GM AS HARRY GREEN CHEVROLET WAS 'UNAWARE' OF REPLACEMENT POLICY?!? NEW STRUTS, NUMEROUS ALIGNMENTS/BALANCES B/C VEHICLE STILL SHAKES AND SHIMMYS AT 60-65 MPH; MUST DRIVE ABOUT 75-80 MPH …

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4
ODI 10552694 · 230,000 mi

PROBLEM WITH STARTING HAS PROGRESS TO A PROBLEM WITH THE CAR SHUTTING OFF DURING OPERATION. SEVERAL TIMES NOW THE CAR HAS SHUT DOWN WITH NO WARNING AND AT DIFFERENT SPEEDS. THIS CAUSES A LOSS OF CONTROL WITH THE POWER STEERING AND POWER BRAKES. I HAVE BEEN ABLE TO PLACE THE TRANSMISSION IN NEUTRAL AND RESTART THE CAR WHILE MOVING. THE LAST TIME IT HAPPENED, I WAS MAKING A RIGHT TURN AND MERGING INTO THE FLOW OF TRAFFIC. I HAD PRESSURE ON THE STEERING WHEEL WHILE TRYING TO MAKE THE CURVE WHEN I RESTARTED THE CAR. AT THIS POINT, THE POWER STEERIN…

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ODI 10653411 · 31,849 mi

MASS AIR FLOW SENSOR MAF MALFUNCTION IF CORRODED OR DIRTY WILL CAUSE THE ENGINE TO STALL. ENGINE STALLING CAUSES LOSS OF POWER STEERING AND LOSS OF BRAKES. DISASTEROUS AT FREEWAY SPEEDS, INTERSECTIONS, OR IN ANY SITUATION REQUIRING STEERING OR BRAKING. THIS CAR MAF FAILED GOING DOWN A STEEP MOUNTAIN ROAD, THE DRIVER WAS ABLE TO STOP THE VEHICLE USING MANUAL BRAKE AND HAD IT TOWED TO THE DEALER FOR REPAIR. *TR

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ODI 10715594

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION FAILED TO TURN TO THE ON POSITION AND THE STEERING WHEEL DID NOT LOCK WHILE THE VEHICLE WAS TURNED OFF. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Look up ODI 10715594 at NHTSA ↗

1
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

Look up ODI 10018535 at NHTSA ↗

3
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

Look up ODI 10018535 at NHTSA ↗

ODI 10265438 · 70,000 mi

2002 CHEVY IMPALA 3.8L PURCHASED USED IN DEC. 2004 W/ 65,000 MILES. WHERE TO BEGIN... FLOODING IN FLOORBOARDS DUE TO CLOG UNDERNEATH WINDSHIELD, THREE SETS OF ROTORS/BRAKES, CLUNKY NOISE IN STEERING SHAFT (REPLACED TWICE BY DEALERSHIP) STILL HAVING SAME PROBLEM, CATALYTIC CONVERTER REPLACED AFTER DEALERSHIP TRIED TO CHARGE ME NEARLY $1000 TO REPLACE; COVERED BY GM AS HARRY GREEN CHEVROLET WAS 'UNAWARE' OF REPLACEMENT POLICY?!? NEW STRUTS, NUMEROUS ALIGNMENTS/BALANCES B/C VEHICLE STILL SHAKES AND SHIMMYS AT 60-65 MPH; MUST DRIVE ABOUT 75-80 MPH …

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ODI 10267895 · 40,000 mi

WE ARE THE OWNERS OF A 2002 CHEVROLET IMPALA LS. WE PURCHASED THE CAR NEW IN OCTOBER OF 2001. IT HAS BEEN LIGHTLY DRIVEN AND WELL MAINTAINED. IT HAS HAD TWO MAJOR REPAIRS; THE FIRST BEING A RECALL OF THE STEERING SYSTEM, THE SECOND, A FAILURE OF THE CATALYTIC CONVERTER WHICH WAS COVERED UNDER FEDERAL LAW AND REPLACED. TODAY, I FOUND OUT THAT THERE IS A SAFETY RECALL FOR POSSIBLE FIRE FROM DRIPPING OIL. THAT IS THE BASIC HISTORY. FOR ABOUT A YEAR AND A HALF, WE HAVE HAD A FRIGHTENING ISSUE WITH THE CAR. YOU TURN THE KEY AND NOTHING. A …

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0—
1
ODI 10607310 · 162,000 mi

THIS CAR WAS ONE-OWNER AND VERY WELL TAKEN CARE OF AND SERVICED ROUTINELY. I WAS DRIVING HOME FROM WORK ON THE INTERSTATE AND MY CAR JUST LOST POWER. I HAD NO CONTROL OF THE CAR. IT SLAMMED INTO THE CONCRETE MEDIUM WALL ON DRIVERS SIDE, THEN SPUN AROUND AND LODGED UNDERNEATH THE TRAILER OF A SEMI-TRACTOR. THE SEMI HIT THE BRAKES AND IT PROJECTED ME BACK ACROSS UPON THE TOP OF THE CONCRETE MEDIUM WHERE MY CAR JUST RODE TO A STOP. THE AIR BAGS DID NOT DEPLOY. MY BEAUTIFUL CAR WAS TOTALED BUT, BY THE GRACE OF GOD AND SEAT BELTS I AM ALIVE. …

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4
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

Look up ODI 10018535 at NHTSA ↗

ODI 10417124 · 85,000 mi

I GOT MY CAR ON 03/09/2011. I HAVE BEEN COMPLAINING TO THE DEALERSHIP ABOUT THE ISSUES I AM HAVING WITH MY CAR. IT HESITATES TO CRANK, WHEN TURNING I CAN FEEL A POPPING FEELING IN THE STEERING. VERY OFTEN MY SIGNAL LIGHTS DOESN'T COME ON. I DO A LOT OF HIGHWAY DRIVING BACK AND FORTH TO WORK AND THIS IS VERY DANGEROUS. WHEN HITTING MY BREAKS THE CAR SOMETIMES SPEEDS UP BEFORE SLOWING DOWN, WHICH CAN BE VERY DANGEROUS. THERE IS A SHORTAGE IN THE WIRING. THE LOW COOLANT LEVEL LIGHT STAYS ON, EVEN THOUGH THEY CLAIM THEY FIXED SOME SENSOR SWITCH. TH…

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ODI 10430486

PURCHASED VEHICLE THAT WAS FRAUDULENTLY MISREPRESENTED AS A SAFE VEHICLE TO DRIVE ON PUBLIC HIGHWAYS, WHICH TURN OUT TO BE THE OPPOSITE. FEAR, VEHICLE IS UNSAFE TO DRIVE AND COULD RESULT IN A FATALITY. *TR

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Air Bags
4
ODI 10421174 · 133,000 mi

ELECTRONIC - FIRST PROBLEM WAS AIRBAG LIGHT STAYING ON - AFTER AT LEAST 4 TRIPS TO DEALER - PROBLEM FIXED - NOW RADIO IS LOCKED AND SOMEHOW CONNECTED TO DOOR LOCKS AND SECURITY SYSTEM - APPARENTLY THIS IS AN ISSUE FOR THIS MODEL AND NEEDS RECALL. *TR

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ODI 10484473 · 89,000 mi

AT 10:00 P.M., DRIVER STARTED THE VEHICLE (COLD) AND PULLED AWAY FROM CURB STOPPING AT A STOP SIGN 100 FEET AHEAD. AS DRIVER PULLED AWAY FROM THE CURB, THE DASH LIGHTS (SEAT BELT, ABS, AIRBAG, ETC.) AND TACHOMETER BEGAN TO INTERMITTENTLY FLASH/ FLUCTUATE. DRIVER PROCEEDED TO TAKE A RIGHT TURN ONTO A MAIN ROAD WHEN THE DRIVER'S SIDE HEAD CURTAIN AIRBAG INADVERTENTLY DEPLOYED FROM THE DRIVER'S SEAT BACK. DRIVER IMMEDIATELY STOPPED THE CAR AND PULLED OFF INTO A PARKING LOT TO CALL FOR ASSISTANCE. *TR

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ODI 10607310 · 162,000 mi

THIS CAR WAS ONE-OWNER AND VERY WELL TAKEN CARE OF AND SERVICED ROUTINELY. I WAS DRIVING HOME FROM WORK ON THE INTERSTATE AND MY CAR JUST LOST POWER. I HAD NO CONTROL OF THE CAR. IT SLAMMED INTO THE CONCRETE MEDIUM WALL ON DRIVERS SIDE, THEN SPUN AROUND AND LODGED UNDERNEATH THE TRAILER OF A SEMI-TRACTOR. THE SEMI HIT THE BRAKES AND IT PROJECTED ME BACK ACROSS UPON THE TOP OF THE CONCRETE MEDIUM WHERE MY CAR JUST RODE TO A STOP. THE AIR BAGS DID NOT DEPLOY. MY BEAUTIFUL CAR WAS TOTALED BUT, BY THE GRACE OF GOD AND SEAT BELTS I AM ALIVE. …

Look up ODI 10607310 at NHTSA ↗

0000
1
ODI 10607310 · 162,000 mi

THIS CAR WAS ONE-OWNER AND VERY WELL TAKEN CARE OF AND SERVICED ROUTINELY. I WAS DRIVING HOME FROM WORK ON THE INTERSTATE AND MY CAR JUST LOST POWER. I HAD NO CONTROL OF THE CAR. IT SLAMMED INTO THE CONCRETE MEDIUM WALL ON DRIVERS SIDE, THEN SPUN AROUND AND LODGED UNDERNEATH THE TRAILER OF A SEMI-TRACTOR. THE SEMI HIT THE BRAKES AND IT PROJECTED ME BACK ACROSS UPON THE TOP OF THE CONCRETE MEDIUM WHERE MY CAR JUST RODE TO A STOP. THE AIR BAGS DID NOT DEPLOY. MY BEAUTIFUL CAR WAS TOTALED BUT, BY THE GRACE OF GOD AND SEAT BELTS I AM ALIVE. …

Look up ODI 10607310 at NHTSA ↗

—0
Service Brakes, Hydraulic
4
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

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ODI 10313152

2002 CHEVROLET IMPALA. THE TIRE PRESSURE LIGHT AND ENGINE LIGHT HAD TO BE RESET. *DT THE CONSUMER STATED THE CHECK ENGINE LIGHT ONLY STAYED OFF FOR 12 MILES THE LAST TIME IT WAS RESET BY THE DEALERSHIP. THE ENTIRE BRAKING SYSTEM HAD TO BE REPLACED ONLY 2 YEARS AFTER PURCHASING THE VEHICLE. THE ROTORS CRACKED ON ALL FOUR WHEELS. THE BLINKERS WOULD ONLY WORK IF THE AIR CONDITIONER WAS OFF AND THE RADIO WOULD ONLY WORK IF THE BLINKERS WERE OFF AND WHEN GOING UP HILLS. THE VEHICLE WOULD ONLY ACCELERATE TO A SPEED OF 10-15 MPH. *JB

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ODI 10417124 · 85,000 mi

I GOT MY CAR ON 03/09/2011. I HAVE BEEN COMPLAINING TO THE DEALERSHIP ABOUT THE ISSUES I AM HAVING WITH MY CAR. IT HESITATES TO CRANK, WHEN TURNING I CAN FEEL A POPPING FEELING IN THE STEERING. VERY OFTEN MY SIGNAL LIGHTS DOESN'T COME ON. I DO A LOT OF HIGHWAY DRIVING BACK AND FORTH TO WORK AND THIS IS VERY DANGEROUS. WHEN HITTING MY BREAKS THE CAR SOMETIMES SPEEDS UP BEFORE SLOWING DOWN, WHICH CAN BE VERY DANGEROUS. THERE IS A SHORTAGE IN THE WIRING. THE LOW COOLANT LEVEL LIGHT STAYS ON, EVEN THOUGH THEY CLAIM THEY FIXED SOME SENSOR SWITCH. TH…

Look up ODI 10417124 at NHTSA ↗

0
1
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

Look up ODI 10018535 at NHTSA ↗

1
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

Look up ODI 10018535 at NHTSA ↗

0
4
ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

Look up ODI 10018535 at NHTSA ↗

ODI 10417124 · 85,000 mi

I GOT MY CAR ON 03/09/2011. I HAVE BEEN COMPLAINING TO THE DEALERSHIP ABOUT THE ISSUES I AM HAVING WITH MY CAR. IT HESITATES TO CRANK, WHEN TURNING I CAN FEEL A POPPING FEELING IN THE STEERING. VERY OFTEN MY SIGNAL LIGHTS DOESN'T COME ON. I DO A LOT OF HIGHWAY DRIVING BACK AND FORTH TO WORK AND THIS IS VERY DANGEROUS. WHEN HITTING MY BREAKS THE CAR SOMETIMES SPEEDS UP BEFORE SLOWING DOWN, WHICH CAN BE VERY DANGEROUS. THERE IS A SHORTAGE IN THE WIRING. THE LOW COOLANT LEVEL LIGHT STAYS ON, EVEN THOUGH THEY CLAIM THEY FIXED SOME SENSOR SWITCH. TH…

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ODI 10430486

PURCHASED VEHICLE THAT WAS FRAUDULENTLY MISREPRESENTED AS A SAFE VEHICLE TO DRIVE ON PUBLIC HIGHWAYS, WHICH TURN OUT TO BE THE OPPOSITE. FEAR, VEHICLE IS UNSAFE TO DRIVE AND COULD RESULT IN A FATALITY. *TR

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

8 patterns with matching reports.

Battery drain and no-start mentions

59 mentions · 7.4% of complaints

Median mileage: 72,013 mi (51 usable records).

ODI 10015267 · 35,000 mi

THE VEHICLE'S GAS TANK WOULD NOT FILL BECAUSE AIR HAD GOTTEN IN THE TANK. THE DEALER HAS BEEN NOTIFIED. *NLM ONE MUST HOLD THE GAS NOZZLE AWAY FROM THE FILLER TUBE AND RESTRICT THE FLOW. THE TIRE AND FUEL SYSTEM/TANK/INJECTORS WERE REPLACED. THERE WAS A RATTLE SOUND COMING FROM THE ENGINE DUE TO THE INJECTORS THE VEHICLE WOULD STALL. AFTER THE ENGINE IS HOT, THE NEXT TIME THE VEHICLE WOULD TURN OVER BUT NO START AND RUN ROUGH. THE FUEL GAUGE FLUCTUATED(NOT GIVING ACTUAL AMOUNT). THE SOLENOID WAS REPLACED DUE TO HANGING BY THE HOSE RETA…

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ODI 10122037 · 25,805 mi

DT: CONSUMER STATES: BODY CONTROL MODULE FAILURE. WHEN TRYING TO START IT'S LIKE A DEAD BATTERY, NO NOISE LIKE SOMEONE TOOK THE STARTER OFF. HAVE SOME LIGHTS COME ON BUT NOT ALL.*AK

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ODI 10140398 · 121,500 mi

I PURCHASED MY '02 IMPALA THROUGH THE CORPORATE LEASING COMPANY OF MY FATHER'S EMPLOYER. HE HAD NO PROBLEMS WITH THE CAR OTHER THAN THE TRANSMISSION FLUID TURNING BLACK BY 85,000 MILES. WHEN I GOT THE CAR IN JUNE OF '05, IT WAS AT 121,000 MILES, I DROVE THE CAR AROUND ALL DAY, PARKED THE CAR FOR 5 MINUTES, AND WHEN I WENT TO START IT, NOTHING HAPPENED. THE DASH LIT UP, THE RADIO CAME ON, BUT THE CAR DIDN'T TURN OVER, NOT EVEN A CLICKING SOUND, INDICATIVE OF A DEAD BATTERY. I WAITED 10 MINUTES, TRIED AGAIN AND IT STARTED RIGHT UP. I WENT FOR ANO…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Stalling or loss of power

48 mentions · 6.0% of complaints

Median mileage: 96,000 mi (42 usable records).

ODI 10010549 · 4,092 mi

THE CAR STALLS ON THE FREEWAYS OR SIDE STREETS WITHOUT ANY WARNINGS, AND I LOSE CONTROL THE POWER OF THE CAR AND THE BRAKES. IT HAPPENED SEVERAL TIMES AND THE DEALERS ARE NOT ABLE TO REPAIR IT. *NLM

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ODI 10015267 · 35,000 mi

THE VEHICLE'S GAS TANK WOULD NOT FILL BECAUSE AIR HAD GOTTEN IN THE TANK. THE DEALER HAS BEEN NOTIFIED. *NLM ONE MUST HOLD THE GAS NOZZLE AWAY FROM THE FILLER TUBE AND RESTRICT THE FLOW. THE TIRE AND FUEL SYSTEM/TANK/INJECTORS WERE REPLACED. THERE WAS A RATTLE SOUND COMING FROM THE ENGINE DUE TO THE INJECTORS THE VEHICLE WOULD STALL. AFTER THE ENGINE IS HOT, THE NEXT TIME THE VEHICLE WOULD TURN OVER BUT NO START AND RUN ROUGH. THE FUEL GAUGE FLUCTUATED(NOT GIVING ACTUAL AMOUNT). THE SOLENOID WAS REPLACED DUE TO HANGING BY THE HOSE RETA…

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ODI 10098199

ENGINE STALLS, REMOTELESS KEY ENTRY DOESN'T WORK, COOLANT LEAKING. *AK

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

38 mentions · 4.8% of complaints

Median mileage: 85,000 mi (30 usable records).

ODI 10023264 · 42,000 mi

AIR BAG WARNING LIGHT COMES ON WHEN TURNING TO THE RIGHT AND STAYS ON. DRIVER'S SIDE AIR BAG, AND RELATED WIRING AND COMPUTER COMPONENTS HAVE TO BE REPLACED. *JB

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ODI 10111328

THE CHECK ENGINE AND THE ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM HAS HAPPENED ON MORE THAN ONE OCCASION AND HAD NOT BEEN RESOLVED. *AK

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ODI 10116341 · 45,776 mi

P102 MASS AIR FLOW SENSOR FAILURE, CAUSING CHECK ENGINE LIGHT TO REMAIN IN A STEADY ON CONDITION. VEHICLE WOULD FAIL EMISSIONS TEST WITH CHECK ENGINE LIGHT ON, BUT DEALER SAYS THIS CONDITION NOT COVERED BY EMISSIONS WARRANTY EVEN THOUGH THE OWNER'S MANUAL CLEARLY STATES THIS CONDITION IS A EMISSIONS SYSTEM MALFUNCTION.*AK

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

13 mentions · 1.6% of complaints

Median mileage: 118,000 mi (11 usable records).

ODI 10137170 · 5,000 mi

2002 CHEVY IMPALA LS CAR STALLS AT HIGHWAY SPEEDS, OFTEN AFTER HITTING LARGE BUMP, RESULTING LOSS OF POWER BRAKES AND POWER STEERING IS DANGEROUS. FULL TEXT OF CORRESPONDENCE WITH GM, POSTINGS ON LINE AND SEARCH OF TSB IS AVAILABLE. *NM

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ODI 10289324 · 150,000 mi

MY 2002 CHEVY IMPALA HAS A RANDOM ISSUE WITH STARTING AND HAS LEFT ME STRANDED SEVERAL TIMES. ONE TIME THE CAR QUIT RUNNING WHILE DRIVING LEAVING ME WITH NO POWER STEERING OR BRAKES GOING DOWN THE HIGHWAY! THEN WOULD NOT START AGAIN FOR ABOUT 15 MINUTES. ON THE INTERNET I SEE WHERE THERE ARE THOUSANDS OF IGNITION SWITCH COMPLAINTS ON THIS AND SEVERAL OTHER GM MODELS. THIS IS OBVIOUSLY A GM ISSUE THAT THEY HAVE FAILED TO ADDRESS. LEAVING SOMEONE STRANDED OR EVEN WORSE STALLING WHILE DRIVING IS A SAFETY ISSUE. I LIVE IN OHIO WHERE IT CAN EASILY …

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ODI 10314749 · 55,985 mi

THE POWER STEERING WENT COMPLETELY OUT MANY TIMES IN THE PAST 2 YEARS. IT CONTINUES TO GO OUT ALL THE TIME. THE RACK & PINION GEAR, THE PUMP AND THE HOSES WERE REPLACED WITH ORIGINAL DELCO PARTS BUT THIS DID NOT CORRECT THE PROBLEM. THE CHEVROLET DEALER MECHANIC TOLD ME IT WAS CAUSED BY LOW TIRES BUT MY TIRES WERE NOT LOW. I BOUGHT NEW TIRES BUT THE PROBLEM CONTINUES. IT IS HARD TO STEER ON THE STRAIGHT ROAD AND IT GOES OUT ON A TURN AND I CAN'T STEER IT. I HAVE TO HIT MY BRAKES. A LOCAL MECHANIC HAS TRIED TO REPAIR IT ABOUT 5 TIMES AND HE FIN…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

12 mentions · 1.5% of complaints

Median mileage: 92,500 mi (12 usable records).

ODI 10154943 · 55,000 mi

DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL THE VEHICLE PULSATES UNTIL STOPPED. THE DEALER REPLACED THE PADS AND ROTORS TWICE BUT THIS HAS NOT REMEDIED THE PROBLEM.

Look up ODI 10154943 at NHTSA ↗

ODI 10190300 · 37 mi

WHILE I LOVE MY 2002 CHEVROLET IMPALA IT HAS TWO MAJOR PROBLEMS WHICH AFFECT ITS SAFETY. FIRST, I HD REPLACED THE WINDSHIELD WIPER BLADE ASSEMBLY TWICE IN 1.5 YEARS AND THE LINKAGE HAD BEEN RESET TWO SEPARATE TIMES. THE WINDSHIELD WIPERS STAYED IN AN UPRIGHT POSITION, BLOCKING THE VIEW FROM THE WINDSHIELD. THE SECOND PROBLEM WAS THE REAR BRAKES, WHICH DETERIORATED AND CRUSTED , REQUIRING FULL REPLACEMENT OF THE BRAKE PADS, ROTORS, ETC. THIS COULD CAUSE BRAKE FAILURE IF NO ACTION WAS TAKEN BY THE OWNER AND A RESPONSIBLE MECHANIC. THE …

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ODI 10224550 · 89,000 mi

I HAVE A 2002 CHEVROLET IMPALA WITH THE ABS/TRACTION CONTROL WARNING LAMP ON PROBLEM. THIS PROBLEM CAN BE INTERMITTENT. THE CAR HAS APPROXIMATELY 98,764 MILES ON IT. THE PROBLEM WAS FIRST NOTICED AT ABOUT 89,000 MILES. THERE IS AN ASSORTED AMOUNT OF SYMPTOMS THAT GO ALONG WITH THIS ISSUE. THIS PROBLEM IS DANGEROUS AND COULD POSSIBLY RESULT IN AN ACCIDENT. HERE ARE THE SYMPTOMS YOU MAY EXPERIENCE YOU MAY HAVE ONE OR MORE OF THE FOLLOWING SYMPTOMS: 1. AFTER START UP (WITHOUT THE BRAKE PEDAL DEPRESSED) THE ABS/TRACTION LAMP MAY OR MAY NOT C…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

7 mentions · 0.9% of complaints

Median mileage: 52,300 mi (5 usable records).

ODI 10018535 · 34,860 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORR…

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ODI 10122359 · 52,300 mi

I HAVE A 2002 CHEVROLET IMPALA. IT HAS AROUND 53,000 MILES ON IT. MY WIFE DRIVES THE CAR AND IT HAS BEEN DRIVEN SLOWLY. ABOUT 3 WEEKS AGO SHE TOLD ME THE CAR SHIFTED HARD AND I DROVE IT AND FOUND THAT PROBLEM ALSO. THAT WENT AWAY FOR 2 WEEKS AND IT HAPPENED AGAIN. WE WERE REFERRED TO A INDEPENDENT TRANSMISSION SHOP AND WE WERE TOLD THAT THE TRANSMISSION IN THE IMPALA HAS BEEN HAVING PROBLEMS AND WE WERE TOLD IT NEEDED TO BE REBUILT. I THEN TOOK THE CAR TO THE CHEVY DEALER AND THEY SAID THEY IS SOME PROBLEMS BUT JUST WOULDNT GET SPECIFIC WITH ME…

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ODI 10273457 · 47,000 mi

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHEN THE VEHICLE IS TRAVELING OR ACCELERATING FROM A STOP, THE VEHICLE JERKS. THE JERKING STOPS WHEN THE ACCELERATOR PEDAL IS RELEASED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THEY FOUND NO FAILURES. A MECHANIC STATED THAT THERE WAS A LOW FUEL SURGE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE DEALER STATED THAT THE DIAGNOSTIC WOULD COST $90 AND THERE WERE NO RECALLS AVAILABLE. THE FAILURE MILEAGE WAS 47,000 AND CURRENT MILEAGE WAS 58,000. UPDAT…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Oil consumption or dilution

5 mentions · 0.6% of complaints

Median mileage: 141,000 mi (4 usable records).

ODI 10837592 · 123,000 mi

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, A STRONG ODOR OF BURNING OIL WAS NOTICED WITHIN THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLANT) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. PARTS DISTRIBUTION DISCONNECT.

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ODI 10846450 · 119,000 mi

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE VEHICLE. ON ONE OCCASION WHILE DRIVING, THERE WAS A ODOR OF BURNING OIL AND THEN SUDDENLY THERE WAS A FIRE NEAR THE ENGINE. THE FRONT PASSENGER WAS ABLE TO EXTINGUISH THE FLAMES UNDER THE HOOD. THE DRIVER, THE FRONT PASSENGER AND REAR CHILD PASSENGER INHALED SMOKE DUE TO THE FIRE THAT AFFECTED THEIR BREATHING. THE VEHICLE WAS TOWED TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: …

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ODI 10849700 · 159,000 mi

CAR WAS PARKED I STARTED IT AND BEGAN DRIVING MY ABS JUST WENT CRAZY. THE PUMP WAS TRYING TO ENGAGE OVER AND OVER AGAIN EVEN WHILE DRIVING. WHEN I HIT THE ABS OFF BUTTON THIS PROBLEM CONTINUED. I FEEL THIS CAR COULD AT ANYTIME HAVE SOMETHING IN THE BREAK OR TIRE AREA JUST COMPELETLY FAIL. ALONG WITH ANOTHER LIST OF ISSUES INCLUDING BURNING OIL FROM THE GASKET. PLEASE TELL ME IF THERE IS ANYTHING THAT CAN BE DONE.

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Fuel smell or leak mentions

2 mentions · 0.3% of complaints

Median mileage: 28,000 mi (1 usable records).

ODI 10055257 · 28,000 mi

DURING COLD WEATHER MONTHS THE CONSUMER COULD SMELL FUEL FUMES INSIDE THE VEHICLE. THE CAUSE HAS YET TO BE DETERMINED. THE DEALERSHIP HAS BEEN NOTIFIED. *NM

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ODI 11289264

I BOUGHT A 2002 CHEVY IMPALA AND GOT IT LOOKED AT BEFORE PURCHASE THE ONLY THING THAT POPPED UP ON THE CODE READER WAS THERE IS AN ELECTRICAL PROBLEM, SOMETIMES MY SIGNAL LIGHTS WORK SOMETIMES THEY DON'T, MY SPEEDOMETER DOESN'T LIGHT UP OR ANYTHING. I THEN START TO SMELL GAS WHEN I TURN ON THE HEAT OR AIR IT'S UNBEARABLE. I THEN PROCEEDED TO CHECK FOR ANY RECALLS AND THERE ARE A FEW DEALING WITH THE ENGINE COOLING AND EXHAUST/GAS LEAK ALONG WITH ELECTRICAL ISSUES. THEY SAID THE CAR COULD CATCH ON FIRE AT ANY TIME. I HAVE TWO TODDLERS SO THERE I…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b