Auto Recall Watch
U.S. public vehicle records

2017 Chevrolet IMPALA: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

116 owner complaints analyzed

0 distinct recall campaigns

45,500 mi median reported failure mileage

Scope: 2017 model year. Data updated: . 72 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 31 of 116 complaints (26.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior119.5%
Transmission and shifting76.0%
Braking behavior65.2%
Engine operation54.3%
Electrical and battery issues54.3%
Fuel system concerns21.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
31
Engine
21
Air Bags
17
Electrical System
13
Power Train
11
Steering
10
Exterior Lighting
6
Fuel/Propulsion System
4
Component breakdown data
CategoryCount
Unknown Or Other31
Engine21
Air Bags17
Electrical System13
Power Train11
Steering10
Exterior Lighting6
Fuel/Propulsion System4

Unknown Or Other: 31; Engine: 21; Air Bags: 17; Electrical System: 13; Power Train: 11; Steering: 10; Exterior Lighting: 6; Fuel/Propulsion System: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
19
25,000 to 49,999
25
50,000 to 74,999
16
75,000 to 99,999
6
100,000 to 149,999
3
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,00019
25,000 to 49,99925
50,000 to 74,99916
75,000 to 99,9996
100,000 to 149,9993
150,000 and above3

Under 25,000: 19; 25,000 to 49,999: 25; 50,000 to 74,999: 16; 75,000 to 99,999: 6; 100,000 to 149,999: 3; 150,000 and above: 3

25,000 to 49,999 miles has the most reports with usable mileage (25). 44 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
3
2017
10
2018
16
2019
16
2020
22
2021
14
2022
10
2023
10
2024
5
2025
6
2026
4
Complaints over time data
CategoryCount
20163
201710
201816
201916
202022
202114
202210
202310
20245
20256
20264

2016: 3; 2017: 10; 2018: 16; 2019: 16; 2020: 22; 2021: 14; 2022: 10; 2023: 10; 2024: 5; 2025: 6; 2026: 4

Pattern summary

Unknown Or Other leads the component reports. Steering behavior appears in 11 complaint narratives. Transmission and shifting appears in 7 complaint narratives. Braking behavior appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10907244 · 2016-09-16 (September 16, 2016)

CLOSED THE DRIVER DOOR ON CAR, HEARD A WHAT SOUNDED LIKE AN EXPLOSION FROM OVER HEAD. DISCOVERED THAT REAR SUNROOF PANEL HAD EXPLODED, GLASS PIECES HAD FALLEN ONTO SLIDING VISOR PANEL. HAD BEEN SITTING STATIONARY IN THE SUN. I TOOK IT TO THE DEALER. WITHOUT QUESTION THEY SAID IT WAS A WARRANTY ITEM (CAR 2 MONTHS OLD). WAS TOLD BY DEALERSHIP PERSONNEL THAT THIS WAS THE SECOND EXPLODED PANEL THEY HAVE SEEN THIS WEEK ON A GM VEHICLE. WHILE DRIVING TO THE DEALERSHIP, GLASS SHARDS FLEW OFF THE ROOF SCRATCHING THE REAR DECK PAINTED SURFACE.

Owner-reported narrative. 4,400 miles reported. Look up ODI 10907244 at NHTSA ↗

Owner report 10938693 · 2016-12-30 (December 30, 2016)

RENTED AN ALAMO RENTAL CAR AT THE DFW AIRPORT ON 12/23/16. . LEFT REAR WHEEL CAME OFF VEHICLE WHILE DRIVING STRAIGHT AT HIGHWAY SPEED ON TEXAS HWY 36 CAUSING THE CAR TO LOOSE CONTROL AND SPIN OFF THE ROAD. *TR

Owner-reported narrative. 8,000 miles reported. Look up ODI 10938693 at NHTSA ↗

Owner report 10938836 · 2016-12-30 (December 30, 2016)

TL* THE CONTACT RENTED A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DRIVER SIDE WHEEL DETACHED WHILE DRIVING 50 MPH THE VEHICLE WAS LEFT AT THE SIDE OF THE ROAD NEAR A FARM. THE CONTACT CALLED ALAMO RENTAL CAR TO PICK UP THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. UPDATED 02/21/17*LJ

Owner-reported narrative. 8,000 miles reported. Look up ODI 10938836 at NHTSA ↗

Owner report 10944263 · 2017-01-11 (January 11, 2017)

POOR FRONT LOW BEAM HEADLIGHTS LIGHT UP THE ROAD ONLY SHOWING THE BOTTOM 40% OF THE WINDSHIELD AND POOR LIGHTING TO THE SIDE OF THE ROAD.THE TOP 60% OF THE WINDSHIELD AS YOU LOOK FORWARD IS DARK THE HEADLIGHTS ONLY SHOW 3 POSSIBLE 4 CAR LENGTHS IN FRONT OF THE CAR. AT 60 MPH YOU SHOULD BE ABLE TO SEE FARTHER THAN OVER 6 CAR LENGTHS AHEAD ON LOW BEAMS NOT 3 AND NOT OVER 1/2 YOUR VISIBILITY IN THE DARK VERY UNSAFE.

Owner-reported narrative. 120 miles reported. Look up ODI 10944263 at NHTSA ↗

Owner report 10954226 · 2017-02-13 (February 13, 2017)

HEADLIGHTS SHINE ONLY HALFWAY UP THE WINDSHIELD AND COVER ONLY A FEW CAR LENGTHS AHEAD. NO VISIBI.ITY AT ALL TO THE SIDES. CANNOT SEE WHEN MAKING TURNS. VEHICLE WAS MOVING ON RURAL ROADS AND STATE HIGHWAY.

Owner-reported narrative. 50 miles reported. Look up ODI 10954226 at NHTSA ↗

Owner report 10956971 · 2017-02-25 (February 25, 2017)

IN MOTION: UNKNOWN: WHILE DRIVING ON AN INTERSTATE, SPEED 74 SET BY CRUISE CONTROL, THE CAR JERKED LIKE IT WAS GOING INTO PASSING MODE AND MADE A HORRIFIC SOUND. THE INTERSTATE WE WERE ON IN MISSISSIPPI WAS ON A FLAT ROAD. MY HUSBAND AND I THOUGHT THE REAR END HAD COME OUT OR IT WAS ABOUT TO BLOW UP.

Owner-reported narrative. 9,600 miles reported. Look up ODI 10956971 at NHTSA ↗

Owner report 10979379 · 2017-04-19 (April 19, 2017)

BAD LIGHTING.

Owner-reported narrative. 6 miles reported. Look up ODI 10979379 at NHTSA ↗

Owner report 10979554 · 2017-06-07 (June 7, 2017)

2017. CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO A MALFUNCTION WITH PASSENGER SIDE AIRBAG. *LD THE CONSUMER STATED HIS WIFE IS 4'11 AND WEIGHS 88 POUNDS. SHE USES A CUSHION TO MAINTAIN FRONT AND SIDE VISION WHILE SEATED IN THE FRONT PASSENGER SEAT. BECAUSE OF THIS, THE AIR BAG DOES NOT DETECT HER IN THE SEAT. THE DEALER ADVISED THERE IS NO MODIFICATION POSSIBLE. *JS

Owner-reported narrative. Look up ODI 10979554 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

116 unique complaints in this selection. Analysis snapshot: 2026-09-30.

62.1%Usable mileage72 / 116 records
100.0%Valid incident date116 / 116 records
100.0%Valid filing date116 / 116 records
100.0%Ordered incident and filing dates116 / 116 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200620072008200920102011201220132014201520162017201820192020
Electrical System
11521.9%
ODI 10169557

CAR SPEEDS UP WITH NO CRUISE CONTROL WHEN I THE HIT BRAKE IT GOES BACK TO NORMAL SPEED. IT IS AN INTERMITTENT PROBLEM. CAR WANTS TO STOP AT STOP SIGNS MUST STEP ON GAS TO KEEP RUNNING. DRIVING ALONG CAR SOMETIMES FEEL LIKE ITS NOT GETTING GAS AND SHAKES AND MISSES. AIR CONDITION WORKS SOMETIMES BLOWS COLD THEN GOES TO HOT AIR. I THINK THIS IS UNSAFE. DEALER CAN'T FIND PROBLEMS CHEVY WON'T DO ANYTHING ABOUT IT. THIS IS A 2006 CHEV IMPALA WITH 3.9 V6 ENGINE 8400 MILES ON IT . WE BOUGHT CAR IN MAY 2006 AND PROBLEMS STARTED RIGHT AWAY. *JB

Look up ODI 10169557 at NHTSA ↗

11818.8%
ODI 10175292 · 300 mi

DT*: THE CONTACT STATED THE TIRE PRESSURE MONITOR DID NOT WORK PROPERLY. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THAT THE COAX ANTENNA NEEDED TO BE REPLACED. UPDATED 12/28/2006 - THE CONSUMER WAS TOLD THAT THE PART WOULD NOT BE AVAILABLE UNTIL 1/07. THE REMOTE START AND REMOTE DOOR LOCKS FAIL INTERMITTENTLY. THE RADIO WOULD TURN OFF PERIODICALLY. THE HIGH BEAMS FLICKERED. *NM

Look up ODI 10175292 at NHTSA ↗

21426.4%
ODI 10258736 · 6,000 mi

WHENEVER THE OUTSIDE TEMPERATURE DROPS BELOW APPROX 20 DEGREES F AND THE VEHICLE IS PARKED OVERNIGHT, THE FACTORY REMOTE STARTER AND THE KEYLESS ENTRY SYSTEMS DON'T FUNCTION UNLESS I HOLD THE TRANSMITTER DIRECTLY ABOVE THE HOOD OF THE VEHICLE. IN WARMER WEATHER, THE SYSTEM WORKS FROM DISTANCES GREATER THAN 50 FEET. IT HAS BEEN TO THE DEALER 3 TIMES FOR THE PROBLEM ALREADY AND THE PROBLEM STILL EXISTS. THUS FAR, THE 2 TRANSMITTERS AND THE RECEIVER HAVE BEEN REPLACED. *TR

Look up ODI 10258736 at NHTSA ↗

21626.2%
ODI 10277595 · 472 mi

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ELECTRICAL COMPONENTS IN HER VEHICLE WENT HAYWIRE. THE LIGHTS WOULD FLASH ON AND OFF, THE AIR CONDITIONER FAILED INTERMITTENTLY, THE HEATING UNIT WAS INOPERABLE, AND THE DOORS WOULD LOCK AND UNLOCK BY THEMSELVES. IN ADDITION, THE VEHICLE LOST ALL POWER AND WOULD NOT START. THE DEALER ATTEMPTED TO MAKE SEVERAL REPAIRS TO CORRECT THE FAILURES, BUT WAS UNSUCCESSFUL. IT WAS LATER DISCOVERED THAT THE AFTERMARKET ALARM SYSTEM WAS WIRED INCORRECTLY AND CAUSED THE ELECTRICAL …

Look up ODI 10277595 at NHTSA ↗

12628.6%
ODI 10494789 · 38,173 mi

WHILE TRAVELING AWAY FROM HOME I PARKED MY CAR AND THE KEY IS STUCK IN THE IGNITION. THIS IS A SAFETY HAZARD DUE TO I HAD TO LEAVE THE KEYS IN THE CAR. THE NEXT MORNING THE CAR WOULD NOT START DUE TO THE BATTERY BEING DRAINED BECAUSE THE KEY WAS NOT IN THE OFF POSITION. THEREFORE I HAD TO BE TROUBLED WITH FINDING JUMPER CABLES WHILE AWAY FROM HOME OR BE TOWED TO THE NEAREST CHEVROLET DEALER (WHOM I MIGHT ADD DID NOT HAVE A TECHNICIAN THAT COULD FIX IT ON A SATURDAY MORNING). I CALLED ANOTHER CHEVROLET DEALER IN ANOTHER COUNTY CLOSE BY AND T…

Look up ODI 10494789 at NHTSA ↗

9118.0%
ODI 10502651 · 80,000 mi

I OWN A 2011 CHEVY IMPALA AND FOR THE PAST COUPLE MONTHS ON 6 DIFFERENT OCCASIONS AS I AM DRIVING DOWN THE FREEWAY MY ENGINE POWER IS REDUCED AND "SERVICE STABILITRAK" LIGHT APPEARS. AS I HAVE RESEARCHED AND HAVE FOUND THAT THIS IS A COMMON AND VERY UNSAFE PROBLEM AMONG GM VEHICLES. I HAVE ALSO FOUND THAT THERE IS NO CLEAR SOLUTION TO WHY THIS IS HAPPENING WITH MANY MECHANICS STUMPED AND REPLACING PARTS IN WHICH THE PROBLEM RECURS ONLY A SHORT TIME LATER. I HAVE ALSO FOUND REPLACING WHAT THE DIAGNOSIS OF CODE P2135 SAYS THE PROBLEM STILL MAY NO…

Look up ODI 10502651 at NHTSA ↗

5621.7%
ODI 10521550 · 55,000 mi

PURCHASED A GM CERTIFIED VEHICLE. VEHICLE STALLED SEVERAL TIMES WHENEVER MAKING A LEFT HAND TURN. WHEN I WOULD MAKE A LEFT HAND TURN, THE VEHICLE WOULD DIE COMPLETELY IN THE MIDDLE OF THE TURN. I WOULD HAVE TO RESTART THE CAR. ONE INSTANCE WHEN TRYING TO RESTART THE CAR, THE IGNITION ACTED "STUCK." I ONLY TURNED THE IGNITION ONCE AND THE CAR CONTINUED TO CRANK OVER TO RESTART THE CAR ON ITS OWN. THE LAST COUPLE OF INSTANCES WHEN TAKING THE CAR TO THE DEALERSHIP, IT DIED, EVEN WHEN NOT MAKING A LEFT HAND TURN. IT WOULD DIE PERIODICALLY WH…

Look up ODI 10521550 at NHTSA ↗

5018.4%
ODI 10615132 · 28,830 mi

MY 2013 CHEVROLET IMPALA'S ELECTRICAL SYSTEM FAILED. THERE WERE NO LIGHTS, RADIO, AIR CONDITIONER, GAUGE LIGHTS, POWER STEERING OR POWER BRAKES. THE ENGINE REMAINED RUNNING AS DID THE TRANSMISSION. THIS LASTED ABOUT FIVE MINUTES.(THERE ARE NO PLACES TO STOP ON OUR ROADS.) THE FIRST LIGHT TO COME ON WAS THE WARNING ABOUT LOSS OF STABILITRAC AND THE SECOND WAS ABOUT AIR BAGS, THE THIRD WAS ABOUT UNEVEN TIRE PRESSURE. EVENTUALLY THE GAUGE LIGHTS, AIR CONDITIONER AND RADIO CAME ON FOLLOWED BY THE POWER STEERING AND BRAKES. I TURNED IT OFF IN P…

Look up ODI 10615132 at NHTSA ↗

21734.1%
ODI 10562446 · 2,010 mi

BATTERY LEAKED DOWN THE FRAME AND WAS EATING THE 2 TRANY COOLER ALUMINUM LINES. AUTONATION CHEVROLET SUPERSTITION SPRINGS IN MESA, AZ PUT A NEW BATTERY AND 2 NEW TRANY COOLER LINES ON, BUT AFTER THE 4TH ATTEMPT CAN NOT GET ALL OF THE ACID CLEANED UP. ENGINE CRADLE STILL HAS NO PAINT IN SPOTS AND ACID STILL SHOWING ON SPOTS. AFTER A DAY OF RAIN. WENT OUT TO THE CAR THE NEXT DAY AND WHEN I OPENED UP THE DRIVERS DOOR THERE WAS A VERY BAD ODOR. ALMOST WANTED TO THROW UP. AFTER LOOKING ALL OVER THE CAR FOUND 2" OF WATER WERE THE SPARE TIRE IS A…

Look up ODI 10562446 at NHTSA ↗

9431.3%
ODI 10760803 · 400 mi

LATENT DEFECT IN CHEVROLET 2015 IMPALA IGNITION SYSTEMS THAT GM (GENERAL MOTORS) WILL NOT FIX. THE KEYLESS ENTRY FOB WAS REDESIGN FROM PART NUMBER GM/L 22733524 TO PART NUMBER GM 13584829, WHICH HAS RESULTED IN ALL THE PUSH BUTTON SWITCHES NOW RAISED ABOVE THE KEYLESS HOUSING. WITH RAISE SWITCHES ABOVE THE HOUSING, THE TRUNK CAN INADVERTENTLY OPEN WHEN THE FOD IS IN SOMEONES POCKET. THE CAR TRUNK CAN INADVERTENTLY OPEN WHEN THE FODS SWITCH, WHICH IS IN SOMEONES POCKET, IS INADVERTENTLY PRESSED AGAINST SOMETHING WITHOUT THE OWNERS KNOWLEDG…

Look up ODI 10760803 at NHTSA ↗

3027.0%
ODI 10892209 · 2,900 mi

WHEN TRAVELING ON THE HIGHWAY OR LOCAL ROADS. MY VEHICLE WOULD WARN ME TO SHIFT INTO PARK TO STOP THE ENGINE. THE AFTER 3 NOTICES IT WOULD SHUTDOWN COMPLETELY.

Look up ODI 10892209 at NHTSA ↗

1311.2%
ODI 10944263 · 120 mi

POOR FRONT LOW BEAM HEADLIGHTS LIGHT UP THE ROAD ONLY SHOWING THE BOTTOM 40% OF THE WINDSHIELD AND POOR LIGHTING TO THE SIDE OF THE ROAD.THE TOP 60% OF THE WINDSHIELD AS YOU LOOK FORWARD IS DARK THE HEADLIGHTS ONLY SHOW 3 POSSIBLE 4 CAR LENGTHS IN FRONT OF THE CAR. AT 60 MPH YOU SHOULD BE ABLE TO SEE FARTHER THAN OVER 6 CAR LENGTHS AHEAD ON LOW BEAMS NOT 3 AND NOT OVER 1/2 YOUR VISIBILITY IN THE DARK VERY UNSAFE.

Look up ODI 10944263 at NHTSA ↗

1118.6%
ODI 11222108 · 28,174 mi

THIS WAS A HERTZ RENTAL CAR I PICKED UP AT THE ORLANDO, FL AIRPORT. JUNE 2, 2019. THERE WAS NO OPERATORS MANUAL IN THE CAR. IT WAS 10 PM AND I HAD TO DRIVE 90 MILES TO MY DESTINATION. ABOUT 30 MINUTES ON THE HIGHWAY TO CHECK OIL LIGHT CAME ON. I TRIED TO CLEAR THE NOTICE BY PRESSING SEVERAL BUTTONS ON THE DASH BOARD. THEN I THOUGHT I FOUND THE CORRECT BUTTON AND PRESSED IT. IT WAS THE CAR START AND OFF BUTTON. THE CAR IMMEDIATELY SHUT OFF INCLUDING ALL THE LIGHTS. O WAS GOING 65 MPH AND SUDDENLY THE ROAD WAS PITCH BLACK. THE ENGINE HAD TURNED…

Look up ODI 11222108 at NHTSA ↗

828.6%
ODI 11321514 · 30 mi

THE SOUND I'M MY CAR HAS GONE OUT 4 DIFFERENT TIMES. NO BLINKER SOUND, RADIO, NO SOUND WHEN THE DOORS ARE OPEN NOTHING. WHEN I TURN THE VOLUME UP IT DOES NOT EVEN SHOW ON THE CAR. THERE ISN'T A PEEP OF SOUND. I TOOK IT IN ONCE & OF COURSE THAT TIME IT TURNED ON THAN TURNED RIGHT BACK OFF. WE TOOK THE SPARK PLUG OUT CLEANED IT PUT IT BACK IN, IT WORKED FOR A COUPLE DAYS THAN RIGHT BACK OFF AGAIN, NO SOUND I'M THE WHOLE CAR.

Look up ODI 11321514 at NHTSA ↗

320.0%
ODI 11436029

The air conditioner tube was off inside the vehicle and caused massive leaking in the carpets. Causing mold to grow excessively under the floor mats, in the carpets, under the seats, etc. Which as a result led to electrical issues. It’s being looked into by a senior member at GM for months now, nothing is being done. Radley Chevy in Fredricksburg Virginia hasn’t done anything for us either. My family is now having respiratory issues due to the mold issue.

Look up ODI 11436029 at NHTSA ↗

Engine
5911.3%
ODI 10464819 · 103,000 mi

MY CAR IS GIVING A REDUCED ENGINE LIGHT, TRACTION CONTROL AND NOW STARTING DISABLED. THE CAR WILL NOT START OR DIES IN PROCESS OF DRIVING CAR. THIS IS DANGEROUS AND I HAVE REA THIS IS NOT THE FIRST TIME. *TR

Look up ODI 10464819 at NHTSA ↗

7712.3%
ODI 10458955 · 9,100 mi

MY IMPALA'S SERVICE TRACTION CONTROL AND ENGINE POWER REDUCED LIGHTS CAME ON 05/07/12 AND I LOSS POWER TO MY CAR. I TOOK MY CAR IN TO A CHEVY DEALERSHIP TO HAVE IT SERVICED, I WAS TOLD AFTER THEY DIAGNOSED IT THAT I NEEDED A NEW THROTTLE BODY SO I HAD IT REPLACED FOR THE COST OF $647.00 1 WEEK LATER I WAS DRIVING HOME AND MY CAR LOSS POWER AND SHUTDOWN COMPLETELY LUCKILY I WASN'T IN HEAVY TRAFFIC AND WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. I TRIED TO RESTART IT AND WHITE SMOKE CAME FROM THE TAILPIPE SO I HAD IT TOWED BACK TO THE SAME DEA…

Look up ODI 10458955 at NHTSA ↗

13416.5%
ODI 10460288 · 83,300 mi

I WAS TRAVELING ON A HIGHWAY NEAR TO MY HOME, AND FOR ABOUT A MONTH NOW THE VEHICLE HAS COME UP WITH AN ERROR STATING "REDUCED ENGINE POWER". SUDDENLY, THE VEHICLE SIMPLY STALLED ITSELF, COMING UP WITH A MESSAGE THAT STATED "STARTING DISABLED/SERVICE THROTTLE". I WAS TRAVELING UPHILL AT 40MPH, NOW WITH NO POWER BRAKES, NO POWER STEERING, AND THE ENGINE COMPLETELY SHUT OFF AND UNABLE TO RESTART. LUCKILY I WAS ABLE TO PULL OVER AND DISCONNECT THE BATTERY AND RECONNECT IT TO RESTART IT. WHAT IF THIS HAD HAPPENED ON A HIGHWAY ON OR OFF RAMP? O…

Look up ODI 10460288 at NHTSA ↗

17921.7%
ODI 10462999 · 48,800 mi

AFTER BRAKING TO MAKE A TURN, THE FOLLOWING WARNINGS CAME ON: REDUCED ENGINE POWER, SERVICE STABILATRAK, AND TRACTION CONTROL OFF. PLUS THE ENGINE WARNING LIGHT CAME ON. FORTUNATELY NO ACCIDENT OCCURRED FROM THIS AND I DID EXPERIENCE REDUCTION IN ENGINE POWER. THESE WARNINGS REMAINED ON FROM THE ONSET UNTIL THIS MORNING, 06/25/12, WHEN I CHECKED IT AGAIN. NOW THE WARNINGS ARE NOT THERE. I STARTED THE CAR AND MOVED IT TO SEE IF THEY WOULD COME BACK ON AND SO FAR, NOTHING. I HAVE READ THAT THERE HAVE BEEN NUMEROUS COMPLAINTS OF THIS PROBLEM …

Look up ODI 10462999 at NHTSA ↗

8820.0%
ODI 10461421 · 53,108 mi

I WAS DRIVING AND THE CAR SHUT OFF. NO BRAKES, NO POWER STEERING, NOTHING.....I COASTED TO THE SIDE OF THE ROAD, PUT IT IN PARK, TOOK THE KEY OUT OF THE IGNITION, PUT IT BACK IN AND THE CAR STARTED. NOW I AM SCARED TO PUT MY 5 MONTH OLD IN THE CAR BECAUSE IT IS NOT SAFE. *TR

Look up ODI 10461421 at NHTSA ↗

12524.8%
ODI 10471304 · 40,000 mi

I HAVE A CHEVY IMPALA, 2011, AND A MONTH OR SO AFTER BUYING IT THE "SERVICE STABILITRAK" LIGHT CAME ON. BEFORE I COULD GET IT INTO A SHOP, IT WENT OFF. IT CAME ON AGAIN YESTERDAY AND MY ENGINE POWER ALL BUT SHUT DOWN, I WAS TRYING TO GET THROUGH AN INTERSECTION AND THOUGHT I WOULDN'T MAKE IT. AFTER RESEARCHING, I SEE THAT CHEVY HAS HAD NUMEROUS ISSUES WITH THIS. WHY ARE THEY NOT REPAIRING THE PROBLEM? THIS IS A HUGE SAFETY ISSUE FOR DRIVERS. *TR

Look up ODI 10471304 at NHTSA ↗

4015.5%
ODI 10453664 · 10 mi

ENGINE MAKES A KNOCKING NOISE WHILE ACCELERATING. I DROVE ANOTHER ONE AND THE NOISE WAS EVEN WORSE, THAT ONE HAD 15000 MILES ON IT. THIS SEEMS TO BE A COMMON PROBLEM WITH THEM ALL. I AM VERY UNHAPPY WITH THIS CAR. I DON'T ENJOY HEARING ALL THIS NOISE FROM A NEW CAR. (NOW HAS 6000 MILES ON IT) IF I CAN'T RESOLVE THIS PROBLEM IT WILL BE THE LAST GM CAR I EVER BUY. THE DEALER HAD ME DRIVE ANOTHER NEW 2012 IMPALA WHEN I MENTIONED THE NOISE, IT ALSO SOUNDED THE SAME. GM DEFINITELY DIDN'T ADDRESS THIS PROBLEM BEFORE PRODUCTION. *JS

Look up ODI 10453664 at NHTSA ↗

3011.0%
ODI 10522229 · 4,200 mi

"SERVICE TRACTION CONTROL" AND "REDUCED ENGINE POWER" WARNING DURING NORMAL DRIVING ON MY WAY TO WORK THIS MORNING. THE CAR SUDDENLY DECELERATED AND STARTED RUNNING TERRIBLY, CAUSING A POTENTIAL SAFETY ISSUE. I'VE ONLY HAD THE CAR FOR 2 MONTHS! APPARENTLY THIS HAS BEEN A COMMON PROBLEM WITH IMPALAS FOR SEVERAL YEARS NOW THAT GM IS SEEMINGLY UNABLE TO FIX. HAD I KNOWN ABOUT THIS ISSUE I WOULD NOT HAVE PURCHASED AN IMPALA. GM SOLD ME A LEMON. VERY DISAPPOINTED. *TR

Look up ODI 10522229 at NHTSA ↗

568.8%
ODI 10534787 · 2,770 mi

AT 70 MPH VEHICLE SLOWED ON ITS OWN. VEHICLE INFORMATION CENTER READ "STABILITRAK AND ENGINE POWER IS REDUCED". GOT YELLOW TRACTION CONTROL SYSTEM LIGHT ON THE INSTRUMENT PANEL WITH A "MALFUNCTION INDICATOR LIGHT" BELOW THE SPEEDOMETER.ENGINE RUNNING ROUGH AT ASHLAND, VA EXIT.ENGINE WAS SHUT DOWN THEN RESTARTED WITH SAME WARNINGS AS BEFORE.APPROXIMATELY 45 MINS LATER RESTARTED TO HAVE A LOCAL CHEVROLET DEALER LOOK AT THE CAR. ON RESTART, ALL WARNINGS AND INDICATOR LIGHTS EXCEPT FOR THE "MALFUNCTION INDICATOR LIGHT" WERE OUT AND ENGINE RAN NORMA…

Look up ODI 10534787 at NHTSA ↗

196.3%
ODI 10895149 · 480 mi

SEVERE VIBRATION WITH FOOT ON BRAKE PEDAL TRANSMISSION IN DRIVE, THE COLDER THE OUTSIDE TEMP. THE WORSE THE VIBRATION GETS. BEEN TO DEALERSHIP 6 TIMES DIFFERENT REPAIRS MADE NOTHING WORKED. I HAVE ALL REPAIR DOCUMENTS. CHEVROLET ACKNOWLEGED THE PROBLEM HOWEVER HAS NO SOLUTION.

Look up ODI 10895149 at NHTSA ↗

2118.9%
ODI 10876611 · 21,000 mi

I WAS STOPPED AT THE TOP OF THE HILL ON A PRIVATE ROAD. WHEN I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE ACCELERATOR, NOTHING HAPPENED. THE CAR BEGAN TO ROLL BACKWARDS AND I PRESSED DOWN ON THE BRAKE. THE BRAKE WAS VERY WEAK AND IT TOOK 50-60 FEET AND ALL OF MY PRESSURE ON THE BRAKE PEDAL TO BRING THE CAR TO A STOP. AFTER I STOPPED, I REALIZED THAT THE ENGINE HAD TURNED OFF AND THE IGNITION WAS INT HE OFF POSITION. I ROTATED THE KEY IN THE IGNITION BACK TO THE START POSITION TO START THE ENGINE. I CONTINUED BACK UP THE HILL NORMALLY AFTER THE …

Look up ODI 10876611 at NHTSA ↗

2118.1%
ODI 11111439 · 1,000 mi

VEHICLE WAS CONDO PARKING AREA IN SPI TEXAS AND LOWELL,IN. MICE CHEWED FUEL IJECTION HARNESS (DISABLING(3 CYL) ON FEB.10,2018 AND AGAIN 10 DAYS LATER HARNESS ( 4CYL) AND FOAM INTAKE MANIFOLD. ALL SOYBEAN BASED WIRES AND FOAM. BOTH REPAIRED AT GILLMAN CHEVY IN HARLIGEN ,TX. THEN ON 6/21/2018 THERE WAS AN EXTREME SAFETY EVENT WITH RODENT DAMAGE TO SOY BASED FUEL LINE ELBOW ON TOP OF FUEL TANK THAT PUMPED OUT 8 GALLONS OF GAS ON TOP OF HOT EXHAUST SYSTEM WITH THE POTENTIAL OF FIRE IN REAR OF CAR IN 10 MILES OF TRAVEL FROM HEBRON,IN TO LOWELL,IN…

Look up ODI 11111439 at NHTSA ↗

711.9%
ODI 11152371 · 19,820 mi

STABILITRACK AND ENGINE LIGHT CAME ON AT THE SAME TIME WITH A MESSAGE THAT SAID, 'ENGINE POWER IS REDUCED'. THIS OCCURRED AS I WAS DRIVING ON THE HIGHWAY. THE VEHICLE GRADUALLY SLOWED, BUT I WAS ABLE TO MAINTAIN A SPEED OF 55 MPH. I WAS UNABLE TO ACCELERATE QUICKLY.

Look up ODI 11152371 at NHTSA ↗

27.1%
ODI 11306201 · 2,800 mi

THE CAR WAS 2 MONTHS OLD WITH 2800 MILES AND IT BEGAN SMOKING AFTER DRIVING 20 MINUTES ON THE HIGHWAY,WHEN AN ODOR BEGAN, STABILITRAC LIGHT CAME ON, POWER-STEERING FAILURE LIGHT CAME ON AND STEERING BECAME DIFFICULT, AND ENGINE BURST INTO FLAMES AND CONTINUED TO BURN AND MELT

Look up ODI 11306201 at NHTSA ↗

16.7%
ODI 11615402

I was driving down the highway in anchorage ak I heard a loud bang like a gunshot , when the vehicle was inspected I was told basically Evap, fuel system , fans , electrical , Cadillac converter exploded was the loud bang ! Serious issues have caused the vehicle to be inoperable !

Look up ODI 11615402 at NHTSA ↗

Steering
11121.2%
ODI 10193296 · 15,000 mi

THE 2006 CHEVROLET IMPALA HAD A TECHNICAL BULLETIN ON A POWER STEERING HOSE I WAS NEVER NOTIFED OFF. THE HOSE EXPLODED, AND THE CAR COULD NOT MOVE. IT WAS TOWED TO THE 1ST DEALERSHIP. THEY SAID IT WAS FIXED, BUT IT WOULD NOT STEER OUT OF THE BAY. THEY FLUSHED THE POWER STEERING UNIT, AND WITH DAYS IT WOULD NOT STEER PROPERLY. I TOOK IT TO ANOTHER DEALERSHIP, WHICH AFTER TWO VISITS, DETERMINED IT NEEDED A NEW POWER STEERING PUMP. THEN THE ACCELERATOR STUCK TO THE FLOOR WHILE TURNING. THE CAR WAS TAKEN TO THE DEALERSHIP AND A NEW ACCE…

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9515.2%
ODI 10187437 · 3,200 mi

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE ATTEMPTING TO TURN THE VEHICLE AT 15 MPH THROUGH A PUDDLE OF WATER THE STEERING WHEEL LOCKED. THE VEHICLE WAS BROUGHT TO THE DEALER FOUR TIMES ,AND THE SERPENTINE BELT AND TENSIONER WERE REPLACED. THE VEHICLE WAS PLACED ON A DIAGNOSTIC MACHINE ON SEVERAL OCCASIONS, BUT THE CAUSE OF FAILURE COULD NOT BE DETERMINED. THE CURRENT MILEAGE 5,600, AND FAILURE MILEAGE WAS 3,200. *AK THE DEALER STATED HAD TO PERFORM ELECTRICAL DIAGNOSTIC AND VERIFIED AIR BAG LIGHT ON AND TIRE MONITOR SYSTEM WAS O…

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9011.1%
ODI 10235680 · 7,000 mi

I WAS DRIVING THROUGH A LOW AREA IN THE STREET THAT HAD A PUDDLE OF WATER TO DRIVE THROUGH. I WAS GOING TO TURN RIGHT AND THE STEERING WHEEL WOULD NOT TURN AND THEN ALL AT ONCE IT DID TURN. I DID NOT HAVE ANY MORE WATER TO RUN THROUGH UNTIL ABOUT A MONTH LATER IN A HARD RAIN AND IT DID IT AGAIN. THIS WAS ALSO WHEN I WANTED TO MAKE A RIGHT TURN. THIS ALL HAPPENED IN LAKELAND FL. I CONTACTED BILL HEARD CHEVROLET IN PLANT CITY FL AND MADE AN APPOINTMENT. THEY CHECKED IT OUT AND SAID THEY COULD NOT MAKE IT DO THAT BUT THEY ORDERED PARTS ( A N…

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556.7%
ODI 10340921 · 21,981 mi

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE DEALER PERFORMED A FRONT END ALIGNMENT AND THE VEHICLE CONTINUED TO PULL TO THE RIGHT WHILE DRIVING 25 MPH. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO HAVE THE WHEELS REALIGNED. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER TO HAVE THE WHEELS ALIGNED AGAIN, ADJUST THE TOW AND CENTER THE STEERING WHEEL. THE DEALER LATER INFORMED THE CONTACT THAT THE VEHICLE NEEDED ANOTHER WHEEL ALIGNMENT. THE FAILURE MILEAGE WAS 21,981. UPDATED 08/27/10. *LJ THE CONSUMER STATED THE…

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419.3%
ODI 10378597 · 200 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO SLOWLY AND ABNORMALLY DRIFT TO THE RIGHT. THE CONTACT HAD TO ABRUPTLY HOLD THE STEERING WHEEL AND PULL TO THE LEFT IN ORDER TO CONTROL THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A FRONT ALIGNMENT WAS PERFORMED YET THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME AND THE TIRES WERE ROTATED. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE AND TOOK THE VEHICLE BACK TO THE DEALER WHERE THE TIRES WERE REPLA…

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356.9%
ODI 10421178 · 1,850 mi

WHILE DRIVING ON THRUWAY MY 2011 CHEVY IMPALA LOST POWER STEERING WENT DUE TO A BELT BROKE WITHIN THE ENGINE COMPARTMENT. NEARLY LOST CONTROL OF CAR. AFTER GETTING OFF THE THRUWAY,WE NOTICED THAT A PULLEY HAD COME APART. WHICH CAUSED THE BELT TO DISINTEGRATE. *TR

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4818.6%
ODI 10461854 · 8,486 mi

I WAS ROTATING THE TIRES AT HOME. WHEN REPLACING THE WHEELS I STARTED AND SNAGGED THE LUG NUTS BY HAND. I WENT TO TORQUE THE LUG NUTS TO SPECIFICATIONS (100 FOOT POUNDS) USING A TORQUE WRENCH. ONE OF THE RIGHT FRONT LUG NUTS WOULD NOT STOP TURNING WAY BEFORE REACHING THE SPECIFIED TORQUE. AS I CONTINUED TO TURN THE WRENCH, THE STUD SNAPPED OFF. ONE OF THE LUGS/STUDS NEXT TO IT ALSO FELT SUSPICIOUS. I TOOK IT TO THE DEALER AND HAD ALL STUDS AND LUGS REPLACED ON THAT WHEEL AS I AM AFRAID THERE MAY BE A BAD BATCH OF STUDS. THE PARTS HAVE BEEN SAVE…

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3412.5%
ODI 10609264 · 19,000 mi

I PURCHASED A 2013 IMPALA IN NOVEMBER WITH 19,000 MILES ON IT. I NOTICED A BANG IN THE FRONT END WHEN BACKING OUT OF DRIVEWAY CUTTING TO THE RIGHT OR LEFT. THE DRIVERS TIRE IS WEARING UNEVEN BECAUSE THE ALIGNMENT IS OFF "BUT ONLY SLIGHTLY AND WITHIN SPECS". STEERING WHEEL SHAKES AT 45-50 MPH WITHOUT PULLING. GO OVER A BUMP AND FEEL A VIBRATION IN THE FLOOR UNDER MY FEET! IT HAS BEEN IN SEVERAL TIMES AND THEY HAVE DONE THE FOLLOWING: 1. TIGHTEN MOTOR MOUNT 2. HAD IT HALF A DAY TO REPLACE A BROKEN MOTOR MOUNT (SAME ONE THEY TIGHTENED TWO WEEKS…

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13921.9%
ODI 10553585 · 11,368 mi

AT 55 MPH ON A SLIPPERY RIGHT HAND SIDE CURVE (SPEED LIMIT IS 65 MPH) VEHICLE UNDER-STEERED AND LOST TRACTION COMPLETELY, WITHOUT TOUCHING THE BRAKES, IT STARTED TO SLOW DOWN AND SKIDDED TO THE OUTSIDE OF THE CURVE (TO THE LEFT). I TRIED TO GET IT BACK TO THE DRIVING LANE, IT STARTED TO SKID LATERALLY TO THE RIGHT AND SLOWED DOWN UNTIL IT HIT A REFLECTOR POST ON THE EDGE OF THE RIGHT LANE AND STOPPED. VEHICLE INFORMATION ON THE DASH BOARD READ "ICE DETECTED...". ALTHOUGH THE DAMAGE ON THE RIGHT DOOR WAS A VERY MINOR DENT, THE CAR DEPLOYED ALL 4…

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4414.7%
ODI 10782425 · 8,000 mi

TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND ATTEMPTING TO MAKE A COMPLETE STOP, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT ALSO STATED THAT THE STEERING WHEEL FAILED TO RESPOND CAUSING THE CONTACT TO CRASH INTO A DITCH AND IMPACTED THE DRIVER SIDE OF THE VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT INJURIES WERE SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS…

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1614.4%
ODI 11063631 · 30,000 mi

CAR LOSS POWER STEERING, ABS BRAKE CONTROL AND SPEEDOMETER. MULTIPLE SERVICES LIGHTS FLICKED ON / OFF. HAPPENED SEVERAL TIMES IN THE LAST 1-2 MONTHS, HAPPENED ON CITY STREETS AND THE HIGHWAY. HAD TAKEN TO BE SERVICED TWICE. INTERMITTENT CHECK ENGINE LIGHT TURNS OFF AFTER A DAY OR TWO.

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108.6%
ODI 10991338 · 400 mi

LOSE A STEERING NO STEERING ASSISTANCE MILEAGE 400KM USING A GM GDS DTC-C056D-ELECTRONIC CONTROL UNIT INTERNAL MALFUNCTION/ DLC PIN 6-14,SYMPTOM BYTE 39

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711.9%
ODI 11363290 · 74,000 mi

TL* THE CONTACT OWNS A 2018 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER REVERSING THE VEHICLE AND PLACING THE GEAR SHIFTER IN DRIVE, THE STEERING WHEEL STIFFENED AS THE "POWER STEERING, DRIVE WITH CARE" WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO MCELVEEN BUICK GMC (117 FARMINGTON RD, SUMMERVILLE, SC 29483) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE POWER STEERING GEAR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

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310.7%
ODI 11343640 · 35,700 mi

THE VEHICLE WAS IN MOTION WHEN EXITING THE FREEWAY THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE VEHICLE TURNED OFF COMPLETELY NO POWER STEERING OR ELECTRICAL INDICATIONS OF PROBLEM SHOWN ON DASHBOARD. AFTER PULLING OVER PUTTING THE VEHICLE IN PARK, IT TURNED BACK ON WITHOUT ANY PROBLEMS. THE VEHICLE HAS 35736 MILES AND THIS IS THE SECOND OCCURRENCE. THE FIRST TIME I WAS PULLING UP TO A STOP LIGHT AS I WAS WAITING FOR THE LIGHT TO CHANGE THE ENTIRE VEHICLE TURNED OFF, ALL POWER TRAIN AND ELECTRICAL AS WELL.

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320.0%
ODI 11487030 · 54,000 mi

The contact owns a 2020 Chevrolet Impala. The contact stated that upon parking the vehicle, the "Power Steering - Drive with Care" message appeared on the instrument panel. The contact then attempted to reverse out of the driveway and excessive force was needed to steer the vehicle. The contact restarted that vehicle two hours later and the vehicle resumed normal operation. Neither the dealer nor the manufacturer had been made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 54,000.

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Air Bags
356.7%
ODI 10185420 · 33,124 mi

THE IGNITION SWITCH WILL NOT ALLOW ME TO TAKE THE KEY OUT. IT IS STILL IN THE ON POSITION. THE WINDOWS WILL NOT GO UP. THE ENGINE LIGHT IS ON.THE SERVICE AIRBAG LIGHT IS ON.THE SERVICE TIREMONITOR SYSTEM LIGHT IS ON AND I JUST TOOK IT TO THE SHOP LAST WEEK FOR THE FOURTH TIME FOR THESE SAME PROBLEMS.WE'VE ONLY HAD THE CAR 5 MONTHS AND THIS COINTINUES TO BE A PROBLEM.

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436.9%
ODI 10213733 · 10,000 mi

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 5 MPH, A SPEEDING VEHICLE STRUCK AND PUSHED THE CONTACT'S VEHICLE INTO A BRICK WALL OF AN APARTMENT COMPLEX. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE HEAD AND EYE. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK, BACK, AND LEGS. A POLICE REPORT WAS FILED. THE MANUFACTURER TOOK A REPORT AND INVESTIGATED THE BRAIN BOX. THE INVESTIGATION CONCLUDED THAT THE AIR BAG ACTED PROPERLY BY NOT DEPLOYING, BUT NO FURTHER EXPLANATION WAS PROVIDED. THE CURRENT AND F…

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506.2%
ODI 10219947

TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHENEVER HIS 100 LBS WIFE IS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG LIGHT DOES NOT REMAIN ILLUMINATED. THE LIGHT ILLUMINATES WHEN SHE IS SEATED IN THE DRIVER'S SEAT INSTEAD. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT NOTHING COULD BE DONE. THE CURRENT MILEAGE WAS 6,900 AND THE FAILURE MILEAGE WAS UNKNOWN.

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23027.9%
ODI 10269112 · 20 mi

WE PURCHASED A 2009 CHEVY IMPALA IN APRIL . MY WIFE HAS A TAIL BONE MEDICAL ISSUE THAT NECESSITATES THAT SHE SIT ON A SPECIAL PILLOW WHILE RIDING IN A VEHICLE. THE SEAT DISPLACES HER WEIGHT EVENLY ACROSS THE SEAT. THE PROBLEM IS THAT THE AIR BAG SENSOR ON THE PASSENGER COMPARTMENT DOESN'T RECOGNIZE HER WEIGHT SITTING ON THE SEAT, SO THE PASSENGER SIDE AIR BAG DOESN'T SHOW IT IS OPERATIVE. WE RETURNED TO THE DEALER WHO TOLD US TO SET A MAGAZINE UNDERNEATH HER TO MAKE THE SENSOR WORK. IT DOES ACTIVATE THE PASSENGER AIR BAG "ON" BUTTON SOMETI…

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10022.7%
ODI 10475121 · 32,000 mi

SERVICE AIR BAG DISPLAYED IN INFORMATION DISPLAY ALONG WITH RED ILLUMINATED SYMBOL OF AIR BAG WOULD COME AND GO ON AND OFF EVERY TIME ITS DRIVEN .TOOK VEHICLE TO DEALER 9/10/2012 WITH LIGHT AND WARNING ON WHEN PARKED IN SERVICE LANE AND THEY INFORMED ME NO PROBLEM FOUND,NO CODES STORED. *TR

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346.7%
ODI 10446783 · 28,855 mi

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE REAR SEAT MIDDLE HEAD REST OBSTRUCTED HER VIEW OF THE ROADWAY WHEN LOOKING THROUGH THE REAR VIEW MIRROR. THE HEAD REST COULD NOT BE REMOVED. THE CONTACT ALSO NOTICED THAT THE FRONT PASSENGER SIDE AIR BAG WAS NOT PUSHED FLAT DOWN INTO THE COMPARTMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,855.

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207.8%
ODI 10460656 · 2,200 mi

WHILE DRIVING THIS MORNING MY PASSENGER SEAT BELT WARNING LIGHT WAS FLASHING, I WAS THE ONLY ONE IN THE CAR. I HAD A 20 OZ AQUAFINA BOTTLE OF WATER SITTING IN THE PASSENGER SEAT. THE PASSENGER AIRBAG LIGHT WAS ILLUMINATED ON AND CAR WAS WANTING THE SEAT BELT BUCKLED. I HAVE TWO SMALL CHILDREN AND THE THOUGHT OF THE AIRBAG DEPLOYING BECAUSE THE SEAT SENSOR FOR THE AIRBAG THOUGHT THERE WAS A PERSON SITTING THERE IS VERY DISTURBING. *TR

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197.0%
ODI 10578153 · 65,000 mi

I SEE TODAY THAT A RECALL HAS BEEN ANNOUNCED FOR IMPALAS UP TO 2010 BUILD YEAR. I HAVE A LOANER CAR FOR THE SATURN IGNITION SWITCH RECALL THAT IS A 2013 IMPALA. WHILE DRIVING MY 93 YEAR OLD MOTHER AROUND, THE PASSENGER SIDE AIR BAG WOULD NOT TURN ON. THIS HAPPENED EVERY TIME SHE RODE WITH ME. *TR

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436.8%
ODI 10544148 · 2,200 mi

I PURCHASED MY NEW 2014 CHEVROLET IMPALA FROM HAWTHORNE CHEVROLET IN HAWTHORNE, N.J. SOME FOUR (4) MONTHS AGO. I AM THE SOLE OWNER AND DRIVER OF THIS VEHICLE. LAST WEEK (AROUND SEPTEMBER 11, 2013) I NOTICED A CRACK IN THE VINYL TOWARD THE RIGHT OF THE GOLD COLORED CHEVROLET BOW TIE POSITIONED IN THE CENTER OF THE STEERING WHEEL AREA. THE CRACK IS A SEMI-CIRCULAR LINE THAT HAS A SLIGHT DEPRESSION TO THE IMMEDIATE LEFT OF THE CRACK. I IMMEDIATELY DROVE IT TO THE HAWTHORNE CHEVROLET AND THE VERY NEXT DAY, THEY REPLACED THE STEERING WHEEL AIR BAG F…

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299.7%
ODI 10788545 · 7,027 mi

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 7,027. UPDATED 01/12/16*LJ *TR

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1614.4%
ODI 10936840 · 11,740 mi

DRIVING ALONG A FOUR-LANE DIVIDED HIGHWAY WITH A 50 MPH LIMIT WHEN WITHOUT WARNING AN ONCOMING VEHICLE TURNED LEFT INTO ME AT AN INTERSECTION. MY ESTIMATED IMPACT SPEED WAS 35 MPH. THE AIRBAGS FAILED TO DEPLOY. THE OTHER CAR'S AIRBAGS DEPLOYED. I WONDER IF THE AIRBAGS IN THE CHEVROLET WERE EVEN INSTALLED. IT MAKES NO SENSE TO ME WHY THEY DID NOT DEPLOY. *TR

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1714.7%
ODI 10979554

2017. CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO A MALFUNCTION WITH PASSENGER SIDE AIRBAG. *LD THE CONSUMER STATED HIS WIFE IS 4'11 AND WEIGHS 88 POUNDS. SHE USES A CUSHION TO MAINTAIN FRONT AND SIDE VISION WHILE SEATED IN THE FRONT PASSENGER SEAT. BECAUSE OF THIS, THE AIR BAG DOES NOT DETECT HER IN THE SEAT. THE DEALER ADVISED THERE IS NO MODIFICATION POSSIBLE. *JS

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610.2%
ODI 11123238 · 2,000 mi

TL* THE CONTACT OWNS A 2018 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH A DEER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND TOWED TO AN INDEPENDENT BODY SHOP. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

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517.9%
ODI 11232471 · 9,000 mi

TL* THE CONTACT RENTED A 2019 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH TO SWITCH LANES TO THE RIGHT LANE, ANOTHER DRIVER IN THE LEFT LANE CRASHED INTO THE CONTACTS VEHICLE. THE CONTACT MANEUVERED THE OTHER WAY HOWEVER THE OTHER VEHICLE HIT THE VEHICLE AGAIN WHICH HAD CAUSED THE VEHICLE TO SWERVE, FLIPPED MORE THAN TWICE AND THE VEHICLE CRASHED INTO A TREE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED HEAD INJURY, LEFT SIDE BODY PAINS, PROBLEMS WALKING, A NEUROLOGIST ASSESSMENT. THE FRONT PASSENGER SUST…

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213.3%
ODI 11528914

I was in a car accident on June 20, 2023. I was stopped in traffic and was hit in the rear and pushed into the vehicle in front of me. The air bags detonated but did not deploy. The steering wheel and both front seat side air bags had some coming but the airbag did not deploy.

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Electronic Stability Control (Esc)
142.7%
ODI 10240951 · 5,000 mi

I'M A FAITHFUL CUSTOMER OF S&J SINCE CHILDHOOD AND MY MOTHER PURCHASED HER VEHICLES THERE. UP TO THIS POINT I THOUGHT I COULD TRUST YOUR SERVICE DEPARTMENT TO DO HONEST WORK ON MY 2006 CHEVY IMPALA. INDEED THIS DID NOT HAPPEN! MY VEHICLE HAS RETURNED ABOUT 8 TIMES FOR SAME OR SIMILAR PROBLEM. FERNADO IS A GREAT CUSTOMER ATTENDANT, BUT HE DOES NOT WORK ON MY CAR, SO WHAT I FEEL IS NOT DIRECTED TOWARDS HIM. HERE IS A LIST OF CHAIN OF EVENTS THAT I HAVE INQUIRED SINCE OWNERSHIP OF MY "NEW-USED" CHEVY IN FEB. 2007. I HAVE A NEW CHEVY IMPALA. WIT…

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142.2%
ODI 10470380 · 96,600 mi

ON MONDAY AUGUST 7,2012 I STARTED EXPERINCING PROBLEMS WITHMY CAR NOT STARTING SO WE REPLACED THE BATTERY. THEN SAT. AUGUST 12, 2012 MY CAR COMPLETELY SHUT DOWN. AFTER I GOT JUMPED WE DROVE IT HOME ONLY TO REALIZE THE CAR WA GOING ONLY 30 MPH. HAVING TO CLIMB HILL WAS VERY FUSTRATING. TOOK IT TO O'RIELLY AND THE COMPUTER READ P0606 WHICH HAS TO DO SOMETHING WITH THE MODULES. ALSO ALL THE ELECTRICAL INSIDE THE CAR IS GOING HAYWIRE, KEY STUCK IN IGNITION, AND HAS TO LOCK DOORS AUTOMACTIALLY DUE TO KEYPAD NOT WORKING. PLEASE DO A RECALL ON THIS …

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587.2%
ODI 10220727

I WAS INVOLVED IN AN ACCIDENT I HAVE A 2008 CHEVY. IMPALA. MY CRUISE WAS SET AT 52 MPH AND I APPLIED MY BRAKE TO RELEASE CRUISE AND I APPLIED MY BRAKE AGAIN I SHOULD OF BEEN GOING AT LEAST 25 MPH. I HAD TO SLAM MY BRAKE AND TRY TO AVOID HITTING A VEHICLE WITH NO LIGHTS ON AND I HIT THEM. I COULDN'T TURN MY WHEELS OR STOP AND THE COP SAID I SLED 80 FT THAT IS AT LEAST 8 OF MY CAR LENGTHS IM CONFUSED I WAS NOT GOING OVER 52 THEN APPLIED BRAKES I WAS TOLD IT COULD BE MY CRUISE CONTROL GOT STUCK AND OR SPED UP TO BECAUSE I HAD MY BRAKE ON WHEN I H…

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10813.1%
ODI 10428814

TRAVELING AT HIGHWAY SPEED ON 2 LANE ROAD, CHECK ENGINE AND TRACTION CONTROL LIGHTS ILLUMINATED THEN VEHICLE SHUT DOWN. LIGHTS AND RADIO WORKED BUT VEHICLE WOULD NOT TURN OVER. AFTER APPROXIMATELY 15 MINUTES VEHICLE CRANKED AND STARTED AND WAS DRIVABLE. TOOK TO CHEVROLET DEALER WHO MADE REPAIRS BY REPLACING 24 TERMINALS. VERBALLY TOLD ME THAT THERE WAS CORROSION ON WIRES ON THIS 2 YEAR OLD VEHICLE WITH BARELY 60,000 MILES. HAD THIS HAPPENED ON A MULTILANE INTERSTATE HIGHWAY SHUTTING DOWN LIKE THIS COULD HAVE BEEN VERY DANGEROUS. *TR

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7416.8%
ODI 10475475 · 59,738 mi

THE VEHICLE SERVICE STABILITY TRACK LIGHT COMES ON WITHOUT REASON ALL THE TIME. THE CAR REDUCES SPEED AND STALL WHEN I STOP. THE VEHICLE ALSO LOSES SPEED AND SHUT DOWN. I JUST PURCHASED THE CAR AND CANNOT AFFORD TO HAVE IT REPAIRED. *TR

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13226.1%
ODI 10458449 · 33,000 mi

ON 5/11/12, THE "SERVICE STABILITRAK" LIGHT CAME ON; THEN A NOTICE THAT THE ENGINE POWER WAS REDUCED CAME ON. I CALLED THE DEALER FOR SERVICE AND HE SAID I COULD BRING IT IN ON 5/14. I ASKED IF IT WAS DANGEROUS TO DRIVE IN THE MEANTIME AND HE SAID NO. I WAS DRIVING ON 5/12 AND WAS STOPPED IN TRAFFIC WAITING TO TURN LEFT. I WENT TO TURN LEFT AND EXPERIENCED A GREATLY REDUCED RESPONSE FROM THE GAS PEDAL WHICH WAS FRIGHTENING. THE DEALER JUST CALLED ME ON 5/14 AND SAID THE PROBLEM WAS IN THE ACCELERATOR PEDAL AND HE IS REPLACING IT. …

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5420.9%
ODI 10550290 · 35,118 mi

IM GOING DOWN THE ROAD MASH ON THE GAS DOING 38 AND THE VEHICLE IS OUT OF CONTROL. I LITERALLY HAD NO CONTROL OVER THE CAR. IM DOING 45 TO 50 AND THE VEHICLE IS DRIVING ME RIGHT INTO THE SHOULDER OR INTO OTHER TRAFFIC I HAD TO LAY OFF THE GAS TO GAIN CONTROL OF CAR DOING SUCH LOW SPEED. I WAS DRIVING ON THE HIGHWAY AT THE TIME. AND WAS BLOWN AWAY.HOW THE SUSPENSION AND CONTROL OF THE CAR WAS NOT IN MY HAND NO MORE. THIS IS A SAFETY DEFECT THAT EVERYBODY IS TALKING ABOUT ON ONLINE. GM NEEDS TO FIX THIS ITS THEIR COMPUTER SYSTEM IN THE CAR THAT M…

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10839.7%
ODI 10583388 · 32,750 mi

I JUST PURCHASED MY 2013 CHEVROLET IMPALA LTZ IN THE LAST 30 DAYS. HAVE DRIVEN LESS THAN 1500 MILES. WHILE HIGHWAY DRIVING, I RECEIVED A SERVICE STABILITRAK AND A SLIGHT NOISE OCCURRED WHILE DRIVING. GM CUSTOMER CARE WAS CLOSED AT THAT TIME, HOWEVER NEXT MORNING THE SERVICE WARNING WAS OFF...BUT I STILL FOLLOWED UP WITH GM. THE CUSTOMER CARE REPRESENTATIVE SAID MOST LIKELY IF THE SERVICE WARNING WENT OFF - IT WAS JUST A GLITCH. HOWEVER, I WAS ALSO ABLE TO CONFIRM AT THAT TIME THAT BECAUSE I HAVE THE BUMPER TO BUMPER WARRANTY, IT IS A COVE…

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10416.4%
ODI 10534787 · 2,770 mi

AT 70 MPH VEHICLE SLOWED ON ITS OWN. VEHICLE INFORMATION CENTER READ "STABILITRAK AND ENGINE POWER IS REDUCED". GOT YELLOW TRACTION CONTROL SYSTEM LIGHT ON THE INSTRUMENT PANEL WITH A "MALFUNCTION INDICATOR LIGHT" BELOW THE SPEEDOMETER.ENGINE RUNNING ROUGH AT ASHLAND, VA EXIT.ENGINE WAS SHUT DOWN THEN RESTARTED WITH SAME WARNINGS AS BEFORE.APPROXIMATELY 45 MINS LATER RESTARTED TO HAVE A LOCAL CHEVROLET DEALER LOOK AT THE CAR. ON RESTART, ALL WARNINGS AND INDICATOR LIGHTS EXCEPT FOR THE "MALFUNCTION INDICATOR LIGHT" WERE OUT AND ENGINE RAN NORMA…

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206.7%
ODI 10826043 · 8,000 mi

INITIALLY IT STARTED OUT WITH LOSING ALL LIGHTING CONTROL DURING DRIVING FOR ABOUT 10SEC AFTER WHICH IT COMES BACK ON. THIS WHEN ON ARE ABOUT TWO MONTHS AND ABOUT A WEEK AGO, I STARTED GETTING THE ERROR MESSAGE 'POWER STEERING DRIVE WITH CARE' WHICH ALTERNATES WITH ANOTHER ERROR MESSAGE 'STABILITRAK'. EACH TIME THIS COMES ON DURING DRIVING, THE CAR JERKS A LITTLE WITH THE EMERGENCY PARK LIGHT FOR ABOUT 2SEC AND IF I WERE DRIVING WITH THE CRUISE CONTROL ON, IT AUTOMATICALLY DISABLES IT. THIS IS REGARDLESS OF HOW FAST AM DRIVING.

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109.0%
ODI 10940402 · 60 mi

I WOULD LIKE TO PLACE A COMPLAINT ABOUT MY 2016 CHEVY IMPALA LTZ THAT I PURCHASED FROM CAR MAX IN GLENCOE, IL ON NOVEMBER 11 2016. I AM A FREQUENT TRAVELER TO CENTRAL MICHIGAN AND ON MY RETURN TRIP TO CHICAGO ON JANUARY 6, 2017, I WAS TRAVELING SOUTH ON HIGHWAY 127 JUST SOUTH OF MT. PLEASANT MICHIGAN WHEN ALL OF SUDDEN, THE CAR LOST POWER AND IT SLOWED DOWN RAPIDLY, THERE WAS A CAR BEHIND ME WHO ALMOST REAR-ENDED ME, MY WIFE AND I WERE TERRIFIED. I PULLED OVER TO THE SIDE OF THE HIGHWAY AND PUT ON MY FLASHERS. I LOOKED AT THE DASH AND THE FOLL…

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10.9%
ODI 11349037 · 100,836 mi

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY BEGAN TO VIBRATE AND SEEMED AS IF THE VEHICLE WAS LOSING MOTIVE POWER. THE ENGINE POWER REDUCED AND STABILITY CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT HAD NOT CONTACTED THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,836.

Look up ODI 11349037 at NHTSA ↗

11.7%
ODI 11152371 · 19,820 mi

STABILITRACK AND ENGINE LIGHT CAME ON AT THE SAME TIME WITH A MESSAGE THAT SAID, 'ENGINE POWER IS REDUCED'. THIS OCCURRED AS I WAS DRIVING ON THE HIGHWAY. THE VEHICLE GRADUALLY SLOWED, BUT I WAS ABLE TO MAINTAIN A SPEED OF 55 MPH. I WAS UNABLE TO ACCELERATE QUICKLY.

Look up ODI 11152371 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train
8015.3%
ODI 10258309 · 51,000 mi

TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR FAILURES WITH THE HEATER BLOWING COOL AIR, THE GEAR SHIFT CHANGING INCORRECTLY, AND THE TIRE MONITOR INDICATOR CONSTANTLY ILLUMINATING. ON JANUARY 30, 2008, THE CONTACT DROVE APPROXIMATELY 25 MILES. SHE THEN PULLED INTO THE DRIVEWAY AND NOTICED SMOKE UNDERNEATH THE HOOD, FOLLOWED BY FLAMES. SHE QUICKLY EXTINGUISHED THE FIRE AND THE VEHICLE WAS TOWED TO THE DEALER. IT WAS DIAGNOSED THAT THE POWER STEERING HOSE FAILED AND CAUSED THE FLUI…

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629.9%
ODI 10297703 · 44,100 mi

ON DECEMBER 24, 2009, AFTER PARKING MY 30 MONTH OLD 2007 CHEVROLET IMPALA LTZ ON LEVEL GROUND AT 6:30AM IN THE MORNING AND MINUS 13 DEGREES FAHRENHEIT, I ATTENDED MY MORNING WORKOUT FOR 1 HOUR. ON RETURN AND AFTER SUCCESSFULLY STARTING THE CAR I FOUND THE STICK SHIFT ACCESS BUTTON COULD NOT BE PUSHED, DESPITE FOLLOWING THE RECOMMENDED PROCEDURES, AND THE CAR WAS STUCK IN PARK. IT WAS TOWED TO THE LOCAL GM DEALER FOR $100. AFTER SIX DAYS AND $150 IN EXPENSES FOR ANOTHER CAR THE GM DEALER REPORTED THAT THE PROBLEM WAS A "BROKEN GROUND WIRE" IN T…

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8510.5%
ODI 10242316 · 10,000 mi

GM ADVERTISES THAT MILEAGE FOR AVERAGE HIGHWAY DRIVING IS 28 MPG. THE CAR DOES NOT MEET OR EVEN COME CLOSE TO THIS STANDARD. I HAVE TESTED MILEAGE WITH 100% HIGHWAY DRIVING AND THE MAX MPG IS 23. WITH SOME MINIMAL OFF HIGHWAY DRIVING (TO AND FROM HIGHWAY) THE MPG AVERAGES 21 TO 22. OFF HIGHWAY MPG AVERAGES 19. MY INVESTIGATIONS HAVE FOUND THAT GM HAS CHANGED THE FINAL DRIVE RATIO. AT 70 MPH THE ENGINE RPM IS 2,300. THAT IS 300 RPM MORE THAT PREVIOUS MODEL YEARS. *TR

Look up ODI 10242316 at NHTSA ↗

657.9%
ODI 10345267 · 8,143 mi

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED HE HAD EXPERIENCED BRAKE FAILURE SINCE THE DATE OF PURCHASE. WHEN THE BRAKES WERE APPLIED, THE PEDAL WOULD PULSATE ABNORMALLY. THE BRAKES WOULD ALSO MAKE AN ABNORMAL NOISE SIMILAR TO SCRAPING METAL WHEN APPLIED. THE DEALER REPLACED THE REAR ROTORS AND BRAKE PADS THREE TIMES BUT TO NO AVAIL. IN ADDITION, THE CONTACT ALSO STATED WHEN THE GEAR SHIFTER WAS PLACED IN PARK; THE VEHICLE WAS ABLE TO DRIFT FORWARD AND BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE AND THERE WERE …

Look up ODI 10345267 at NHTSA ↗

6214.1%
ODI 10472566 · 28,000 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE THE TRANSMISSION SLIP. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT MENTIONED THAT HE BELIEVED THAT THE RACK AND PINION, AND THE FRONT STRUTS WERE FAULTY AS WELL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 43,000.

Look up ODI 10472566 at NHTSA ↗

6312.5%
ODI 10433656 · 500 mi

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE WOULD SURGE AFTER IT SHIFTED INTO GEAR . THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 1,185.

Look up ODI 10433656 at NHTSA ↗

2610.1%
ODI 10439689

CAR WAS IN PARK AT A GAS STATION, IGNITION OFF, CAR NOT RUNNING. GEAR SHIFT INDICATOR SHOWED "PARK". DRIVER WAS OUT OF THE CAR AND THE CAR ROLLED AWAY, CRASHING INTO PARKED VEHICLE AND RESULTING IN INJURY TO DRIVER. THIS WAS AN AVIS RENTAL CAR WITH 7,500 MILES ON THE ODOMETER. *TR

Look up ODI 10439689 at NHTSA ↗

3111.4%
ODI 10587333 · 32,000 mi

TRACTION CONTROL ENGAGES AND LIGHT COMES ON AND GOES OFF AND ENGINE REDUCES POWER AND ABS PUMP COMES ON ALL AT THE SAME TIME. OCCURS INTERMITTENT AND ONLY WHEN IT SITS FOR A DAY AND WHEN YOU BACK OUT OF A PARKING SPACE AND THEN PUT IT IN FORWARD GEAR TO GO FORWARD. HAVEN'T HAD IT TO A DEALER YET BUT WAS TOLD THAT IF IT WASN'T SHOWING A CODE THAT THEY WOULD DO ANYTHING ABOUT IT. CAR IS A 2013 CHEVY IMPALA LTZ WITH 32000 MILES. *TR

Look up ODI 10587333 at NHTSA ↗

396.1%
ODI 10620645 · 30 mi

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHEN THE CRUISE CONTROL WAS ACTIVATED, THE VEHICLE CAME TO A COMPLETE STOP AND THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE TRANSMISSION WAS SLOWING DOWN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30.

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155.0%
ODI 10811458 · 13,500 mi

CAR WAS TRAVELING AT 79 MPH ON HIGHWAY IN CRUISE CONTROL WHEN CAR LOST ALL POWER (ENGINE, EXTERIOR/INTERIOR LIGHTS, BRAKES, ETC.) WAS ABLE TO GET CAR TO THE SHOULDER, AND RESTART THE VEHICLE. LATER DETERMINED THE ISSUE TO BE WITH THE KEY. A SLIGHT BUMP OF THE KEY, E.G. TAPPING THE ATTACHED KEYRING OR HITTING A BUMP WHILE DRIVING, CAUSES THE CAR TO TURN OFF . THIS WAS A RENTAL CAR RENTED FROM BUDGET.

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1614.4%
ODI 10876611 · 21,000 mi

I WAS STOPPED AT THE TOP OF THE HILL ON A PRIVATE ROAD. WHEN I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE ACCELERATOR, NOTHING HAPPENED. THE CAR BEGAN TO ROLL BACKWARDS AND I PRESSED DOWN ON THE BRAKE. THE BRAKE WAS VERY WEAK AND IT TOOK 50-60 FEET AND ALL OF MY PRESSURE ON THE BRAKE PEDAL TO BRING THE CAR TO A STOP. AFTER I STOPPED, I REALIZED THAT THE ENGINE HAD TURNED OFF AND THE IGNITION WAS INT HE OFF POSITION. I ROTATED THE KEY IN THE IGNITION BACK TO THE START POSITION TO START THE ENGINE. I CONTINUED BACK UP THE HILL NORMALLY AFTER THE …

Look up ODI 10876611 at NHTSA ↗

119.5%
ODI 10956971 · 9,600 mi

IN MOTION: UNKNOWN: WHILE DRIVING ON AN INTERSTATE, SPEED 74 SET BY CRUISE CONTROL, THE CAR JERKED LIKE IT WAS GOING INTO PASSING MODE AND MADE A HORRIFIC SOUND. THE INTERSTATE WE WERE ON IN MISSISSIPPI WAS ON A FLAT ROAD. MY HUSBAND AND I THOUGHT THE REAR END HAD COME OUT OR IT WAS ABOUT TO BLOW UP.

Look up ODI 10956971 at NHTSA ↗

1118.6%
ODI 11348753 · 38,000 mi

TRANSMISSION SLIPPING, ROUGH SHIFT AND BUCKING BACK AND FORTH. HAPPENS INTERMITTENTLY AT LOW SPEEDS AND IN STOP AND GO TRAFFIC AS WELL AS HIGHWAY SPEEDS AND WHEN PASSING.

Look up ODI 11348753 at NHTSA ↗

517.9%
ODI 11343640 · 35,700 mi

THE VEHICLE WAS IN MOTION WHEN EXITING THE FREEWAY THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE VEHICLE TURNED OFF COMPLETELY NO POWER STEERING OR ELECTRICAL INDICATIONS OF PROBLEM SHOWN ON DASHBOARD. AFTER PULLING OVER PUTTING THE VEHICLE IN PARK, IT TURNED BACK ON WITHOUT ANY PROBLEMS. THE VEHICLE HAS 35736 MILES AND THIS IS THE SECOND OCCURRENCE. THE FIRST TIME I WAS PULLING UP TO A STOP LIGHT AS I WAS WAITING FOR THE LIGHT TO CHANGE THE ENTIRE VEHICLE TURNED OFF, ALL POWER TRAIN AND ELECTRICAL AS WELL.

Look up ODI 11343640 at NHTSA ↗

213.3%
ODI 11651689

I purchased this vehicle in a CHEVY DEALERSHIP in palatine, IL. [XXX]. 50k miles a chevy impala around 38k total with taxes and all. A month later I had to pay 200 for a diagnostic at the dealership to check an issue with the steering. They said nothing was wrong with it and it was just the floor mat making contact in the floor. When I returned home, I had the same issue occur AGAIN. I retook it and they wanted another 200 dollars. I complained to the seller of this vehicle, and he agreed to waive these 200 dollars. When it was rechecked, it wa…

Look up ODI 11651689 at NHTSA ↗

Vehicle Speed Control
407.6%
ODI 10169557

CAR SPEEDS UP WITH NO CRUISE CONTROL WHEN I THE HIT BRAKE IT GOES BACK TO NORMAL SPEED. IT IS AN INTERMITTENT PROBLEM. CAR WANTS TO STOP AT STOP SIGNS MUST STEP ON GAS TO KEEP RUNNING. DRIVING ALONG CAR SOMETIMES FEEL LIKE ITS NOT GETTING GAS AND SHAKES AND MISSES. AIR CONDITION WORKS SOMETIMES BLOWS COLD THEN GOES TO HOT AIR. I THINK THIS IS UNSAFE. DEALER CAN'T FIND PROBLEMS CHEVY WON'T DO ANYTHING ABOUT IT. THIS IS A 2006 CHEV IMPALA WITH 3.9 V6 ENGINE 8400 MILES ON IT . WE BOUGHT CAR IN MAY 2006 AND PROBLEMS STARTED RIGHT AWAY. *JB

Look up ODI 10169557 at NHTSA ↗

396.2%
ODI 10211976 · 11,710 mi

(1) MY WIFE PULLED INTO A PARKING SPACE AT OUR CHURCH AND APPLIED THE BRAKES TO STOP. (2) THE CAR CONTINUED ON ROLLING OVER A CONCRETE BARRIER AND KNOCKING DOWN AN ORNAMENTAL IRON FENCE SURROUNDING THE PARKING LOT AND CONTINUING OUT INTO THE STREET WHERE IT FINALLY STOPPED. IN ADDITION TO THE DAMAGE TO THE FENCE, THERE WAS CONSIDERABLE DAMAGE TO THE FRONT OF THE CAR. (3) CAUSE OF FAILURE HAS NOT BEEN IDENTIFIED. ON ONE OR TWO PREVIOUS OCCASIONS, WHEN PULLING THE CAR INTO OUR GARAGE I HAVE HAD THE CAR STALL AND THEN SURGE FORWARD. CAR IS BEING…

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8810.9%
ODI 10375008 · 12,000 mi

TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA LTZ (NA). WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO ACCELERATE, THE CONTACT NOTICED A DELAY IN UPSHIFTING OR DOWNSHIFTING BEFORE THE VEHICLE WOULD ACTUALLY ACCELERATE. BOTH THE DEALER AND THE MANUFACTURER STATED THAT THE PROBLEM WAS NORMAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 16,000. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

Look up ODI 10375008 at NHTSA ↗

12314.9%
ODI 10316144 · 10,000 mi

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. HE STATED THAT THE VEHICLE ACCELERATED ON ITS OWN WHILE DRIVING AT ANY SPEED. HE EXPERIENCED THE FAILURE FIVE TIMES. THE MOST RECENT FAILURE OCCURRED WHILE DRIVING 60 MPH WHEN THE VEHICLE ACCELERATED UP TO 65 MPH ON ITS OWN. HE TOOK THE VEHICLE TO THE DEALER AND THEY REFUSED TO CHECK IT. REPORT 71-807159815 WAS FILED WITH THE MANUFACTURER WHO AGREED TO CONTACT THE DEALER. THE CONTACT WILL TAKE THE VEHICLE BACK TO THE DEALER TO BE REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS …

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4610.4%
ODI 10491882 · 45,570 mi

DRIVING HOME FRIDAY NIGHT 12/26/12 ON CRUISE SET AT 65, BANG, CAR DROPPED POWER DRASTICALLY, KICKED OFF CRUISE, AND THE THREE ROTATING MESSAGES APPEARED ON DASH, 1)SERVICE STABILITRAK, 2)SERVICE TRACTION CONTROL, & 3)ENGINE POWER REDUCED. BOTH ORANGE PLACARDS LIT UP ON DASH, SERVICE ENGINE AND TRACTION. PULLED OUT OF TRAFFIC AND RE STARTED THE CAR. WAS ABLE TO DRIVE AT NORMAL SPEEDS BUT CODES STILL ROTATING AND PLACARDS STILL LIT. COULDN'T GET IT INTO THE SHOP UNTIL MONDAY 12/31/12. WHEN I STARTED IT UP TO TAKE IT IN, CODES WERE ALL CLEARED AND…

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6713.3%
ODI 10456503 · 92 mi

MY FIRST ISSUE WAS WITH THE CENTER HEAD RESTRAINT IN THE BACK WHICH TOTALLY BLOCKS VISION USING THE REAR VIEW MIRROR. I ASKED THE DEALER TO REMOVE IT AND I WAS TOLD THEY COULD NOT. BACKING UP IS IMPOSSIBLE EXCEPT WITH THE SIDE MIRRORS AND TRAFFIC IMMEDIATELY BEHIND IS BLOCKED WHEN DRIVING. THIS IS A SERIOUS SAFETY HAZARD. THERE HAVE BEEN MANY COMPLAINTS BUT GM REFUSES TO ISSUE A RECALL TO ADJUST THESE HEADRESTS. ALSO, I LIVE IN THE TN MOUNTAINS AND THE CRUISE CONTROL COMPLETELY DISENGAGES WHEN GOING DOWNHILL. THE DEALERSHIP TOLD ME "THIS WAS NO…

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145.4%
ODI 10459443

2012 CHEVROLET IMPALA LT. CONSUMER STATES HIGH PRESSURE FUEL PUMP IS VERY NOISY WHEN ACCELERATING FROM A STAND STILL AND ALSO STATES ISSUES WITH VIBRATION *TGW THE CONSUMER STATED THE ACCELERATOR MOTOR MADE A LOUD NOISE. THE CONSUMER STATED THE FUEL LINES, WHICH APPARENTLY RUN DIRECTLY UNDER THE DRIVER'S SIDE FLOOR, VIBRATE DUE TO THE HARMONICS SET UP BY THE HIGH PRESSURE FUEL PUMP. THE VIBRATION IS CONTINUOUS AND CAN BE FELT THROUGH THE FLOOR AND UP INTO THE DRIVER'S SEAT. *JB

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207.4%
ODI 10522229 · 4,200 mi

"SERVICE TRACTION CONTROL" AND "REDUCED ENGINE POWER" WARNING DURING NORMAL DRIVING ON MY WAY TO WORK THIS MORNING. THE CAR SUDDENLY DECELERATED AND STARTED RUNNING TERRIBLY, CAUSING A POTENTIAL SAFETY ISSUE. I'VE ONLY HAD THE CAR FOR 2 MONTHS! APPARENTLY THIS HAS BEEN A COMMON PROBLEM WITH IMPALAS FOR SEVERAL YEARS NOW THAT GM IS SEEMINGLY UNABLE TO FIX. HAD I KNOWN ABOUT THIS ISSUE I WOULD NOT HAVE PURCHASED AN IMPALA. GM SOLD ME A LEMON. VERY DISAPPOINTED. *TR

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314.9%
ODI 10555511 · 4,000 mi

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SURGED WITH HESITATION. THE FAILURE RECURRED WHENEVER TRAVELING AT THE SPEED OF 35 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.

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82.7%
ODI 11047398 · 39,000 mi

I WAS DRIVING ON THE FREEWAY WITH THE ADAPTIVE CRUISE CONTROL ON AT ABOUT 50 TO 55 MPH WHEN SUDDENLY THE CAR WENT FULL ACCELERATION. I TRIED TO STOP THE CAR BY TURNING OFF THE CRUISE CONTROL, TURN OFF THE IGNITION, USE THE EMERGENCY BRAKE, NONE WORKED. I THEN PUT THE TRANSMISSION AND THEN EVERYTHING WORKED, BY THEN I WAS DOING 90 PLUS MILES PER HOUR PASSING VEHICLES. I CONTACTED GM AND THEY TRIED FIND A PROBLEM BUT DID NOT A PROBLEM.THEY SAID NO CODES APPEARED. THIS SUDDEN ACCELERATION LASTED ONLY A FEW SECONDS BEFORE I PUT THE CAR IN NEUTRAL. …

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43.6%
ODI 10876611 · 21,000 mi

I WAS STOPPED AT THE TOP OF THE HILL ON A PRIVATE ROAD. WHEN I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE ACCELERATOR, NOTHING HAPPENED. THE CAR BEGAN TO ROLL BACKWARDS AND I PRESSED DOWN ON THE BRAKE. THE BRAKE WAS VERY WEAK AND IT TOOK 50-60 FEET AND ALL OF MY PRESSURE ON THE BRAKE PEDAL TO BRING THE CAR TO A STOP. AFTER I STOPPED, I REALIZED THAT THE ENGINE HAD TURNED OFF AND THE IGNITION WAS INT HE OFF POSITION. I ROTATED THE KEY IN THE IGNITION BACK TO THE START POSITION TO START THE ENGINE. I CONTINUED BACK UP THE HILL NORMALLY AFTER THE …

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10.9%
ODI 11218622 · 46,000 mi

RE: CAR RANDOMLY LUNGES FORWARD WHILE SLOWING TO A STOP. THIS DOES NOT OCCUR EVERY TIME I COME TO A STOP. IT IS AN UNEXPECTED EVENT THAT HAPPENS FROM TIME TO TIME WHILE SLOWING FOR A STOP SIGN, STOP LIGHT OR JUST TO STOP PERIOD THAT THIS CAR SEEMS TO LUNGE FORWARD LIKE I'M ACCELERATING WHICH I DO THEN THE GEARS ADJUST DOWN BUT ONLY WHEN APPLYING MORE PRESSURE ON BREAKING. THERE HAVE BEEN A FEW TIMES SINCE I HAVE HAD THIS CAR WHERE I ALMOST RAN INTO THE BACK OF THE CAR IN FRONT OF ME DUE TO THIS.

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23.4%
ODI 11152232 · 200 mi

ADAPTIVE CRUISE CONTROL (ACC) ISSUES SCENARIO 1 FIRST DAY I WAS TRAVELING AT APPROXIMATELY 70 MPH. AS I WOULD IN ANY OF MY OTHER 100 + CARS I'VE OWNED, I HELD THE CRUISE CONTROL 'SET' BUTTON EXPECTING THE SPEED TO GRADUALLY DECREASE. THE IMPALA MUCH TO MY SURPRISE, WITH TRAFFIC BEHIND ME, WENT FROM 70 MPH TO APPROXIMATELY 20 MPH WITHIN 7 SECS. THE TRAFFIC BEHIND ME WAS SWERVING TO AVOID CRASHING INTO ME. IT CLEARLY STATES ON PAGE 182 OF THE OWNER'S MANUAL 'REDUCING SPEED WHILE ACC IS AT A SET SPEED. 'PRESS AND HOLD SETUNTIL THE DESIRED LOW…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
224.2%
ODI 10174266 · 10,111 mi

INTERMITTENT PLASTIC BURNING SMELL. DEALER UNABLE TO LOCATE??? DRIVERS WINDOW ALSO SCREECHES LIKE MAD WHEN PUT DOWN. *JB

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264.1%
ODI 10228121

THIS IS A REQUEST IN ORDER THAT THE DOT WILL BEGIN (SUGGESTION) FOR MONTHLY US INSPECTION TO DETERMINE THE DEFECTS AND RECALLS AND MAINTENANCE DEFICIENCIES ON ALL POLICE FORD AND CHEVROLET VEHICLES. THIS REQUEST IS FOR MONTHLY INSPECTIONS ON MOTORCYCLES AND AMBULANCE VEHICLES (BY US DOT) AND FIRE VEHICLES TO HELP PROMOTE SAFETY OF MOTORISTS AND PEDESTRIAN, BICYCLISTS. THE ASSUMPTION IS THAT MOST CITY, COUNTY, STATE POLICE TYPE VEHICLES ARE 2007 OR 2008. *TR

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415.1%
ODI 10381879

WITH JUST MINIMIALWEATHER CONDITIONS RAIN AND OR SNOW WAS TOTALLY UNSTABE AT ANY SPEED ABOVE 20 MPH I HAVE DRIVEN IN WINTER WEATHER CONDITIONS FOR MORE THAN 30 YEARS THIS IS THE MOST DANGERIOUS AND UNSTABE VEHICLE I HAVE EVER DROVE , IT ACTED AS IF THERE WAS A BROKEN SUSPENSION PART IN THE REAR OF THE VEHICLE , WAS CHECKED BY A LOCAL SHOP AND NO PROBLEM WAS FOUND

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445.3%
ODI 10417664 · 16,000 mi

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS BEING INSPECTED BY A LOCAL MECHANIC, WHEN SHE WAS INFORMED THAT THE FRONT SUSPENSION FAILED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 20,000. UPDATED 10/03/2011 *LN *TR

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235.2%
ODI 10553918 · 70,000 mi

EVERY OTHER WEEK OR SO I GET THE "ENGINE POWER REDUCED/ SERVICE STABILTRACK/ SERVICE TRACTION CONTROL" AND THE CAR WILL LOOSE POWER. AFTER AN HOUR OR SO OF SITTING WITH THE CAR OFF, IT RESETS AND THE CHECK ENGINE LIGHT STAYS ON UNTIL THAT EVENTUALLY ALSO RESETS. TODAY I WAS DRIVING THE SAME TROUBLE CODES CAME ON AND THE CAR COMPLETELY LOST POWER I HAD NO ABILITY TO ACCELERATE, THE POWER STEERING WAS DISENGAGED IT ALSO MENTIONED SOMETHING ABOUT THE THROTTLE BODY THIS TIME. LUCKILY I PULLED INTO A NEARBY PARKING LOT AND THE CAR RESET AFTER SITTIN…

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316.1%
ODI 10578504 · 40,000 mi

I WAS DRIVING DOWN THE HIGHWAY ON THE HOMESTRETCH OF A ROADTRIP FROM PA TO FL WHEN THE "SERVICE STABILITRAK" , FOLLOWED BY "ENGINE POWER REDUCED" MESSAGE STARTED FLASHING. THE TWO LIGHTS ON THE DASHBOARD ALSO WENT OFF. SINCE I WAS IN THE MIDDLE OF THE HIGHWAY, I WAS UNABLE TO FIND A GOOD PLACE TO ADDRESS THE ISSUE, AND I FIGURED LIKE MOST TIMES THE "CHECK ENGINE" LIGHT GOES ON, THAT IT WAS SOMETHING THAT I COULD WAIT TO DEAL WITH WHEN I GOT HOME. I CONTINUED DRIVING FOR ABOUT 15 MINUTES AND THEN THE MESSAGE CHANGED AND SAID "DISABLING THROTTLE"…

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238.9%
ODI 10722846 · 22,000 mi

THE AIR CONDITIONING SYSTEM STOPPED PROVIDING COLD, DRY AIR FOR A PERIOD OF ABOUT 15 MINUTES. THEN, THE COLD, DRY AIR RETURNED. THE AIRFLOW THROUGH THE VENTS NEVER DECREASED, ONLY THE TEMPERATURE AND HUMIDITY IN THE CABIN CHANGED. THIS HAS OCCURRED INTERMITTENTLY THROUGHOUT THE SUMMER OF 2014, APPROXIMATELY 20 TIMES.

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228.1%
ODI 10789960 · 38,050 mi

I HAVE HAD THIS WORKED ON ABOUT 1 MONTH OF PURCHASE. I WAS TOLD THE CHEAP BALL BEARINGS IN THE WHEELS ARE FAULTY. MY CAR MAKES A STRANGE NOISE WHEN I TURN THE STEERING WHEEL AND IT LUNGES FOR A SPLIT SECOND AND THEN ENGAGES FORWARD. ALSO WHEN I AM BRAKING DOWN A STEEP INCLINE, THE BRAKES GRAB AND JERK THE CAR SLIGHTLY. THIS HAS GONE ON SINCE I PURCHASED THIS CAR.

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8713.7%
ODI 10577494 · 200 mi

THE REAR VIEW WINDOW IS DEFECTIVE. MOISTURE COLLECTS UNDER CERTAIN CONDITIONS MAKING FOR A TOTAL LACK OF VISIBILITY. HERE IN HAWAII, IT TAKES 5 MINS OF DEFROSTING FOR THE WINDOW TO CLEAR.

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5117.0%
ODI 10744482 · 479 mi

I PURCHASED A NEW 2015 CHEVROLET IMPALA LT2 ON JUNE 30, 2015 WITH 25 MILES ON THE ODOMETER FROM RED RIVER CHEVY, BOSSIER CITY, LA. THE GPS AND NAVIGATION AND THE WHOLE INFOTAINMENT SYSTEM STOPPED WORKING. ONSTAR COULD NOT LOCATE MY VEHICLE. IT KEPT SAYING I WAS IN TEXAS WHEN I HAVEN'T BEEN TO TEXAS IN THIS VEHICLE. THE CAR MUST HAVE COME FROM TEXAS. THE CAR WAS PLACED IN THE REPAIR SHOP ON JULY 27 AND IS STILL IN THE SHOP. THEY COULD NOT GET IT TO WORK WHILE I WAS AT THE DEALERSHIP. THE BRAKES ON THE CAR HAVE A BURNING SMELL TO THEM AND HAVE A …

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2219.8%
ODI 10892209 · 2,900 mi

WHEN TRAVELING ON THE HIGHWAY OR LOCAL ROADS. MY VEHICLE WOULD WARN ME TO SHIFT INTO PARK TO STOP THE ENGINE. THE AFTER 3 NOTICES IT WOULD SHUTDOWN COMPLETELY.

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3126.7%
ODI 10907244 · 4,400 mi

CLOSED THE DRIVER DOOR ON CAR, HEARD A WHAT SOUNDED LIKE AN EXPLOSION FROM OVER HEAD. DISCOVERED THAT REAR SUNROOF PANEL HAD EXPLODED, GLASS PIECES HAD FALLEN ONTO SLIDING VISOR PANEL. HAD BEEN SITTING STATIONARY IN THE SUN. I TOOK IT TO THE DEALER. WITHOUT QUESTION THEY SAID IT WAS A WARRANTY ITEM (CAR 2 MONTHS OLD). WAS TOLD BY DEALERSHIP PERSONNEL THAT THIS WAS THE SECOND EXPLODED PANEL THEY HAVE SEEN THIS WEEK ON A GM VEHICLE. WHILE DRIVING TO THE DEALERSHIP, GLASS SHARDS FLEW OFF THE ROOF SCRATCHING THE REAR DECK PAINTED SURFACE.

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1627.1%
ODI 11048462 · 319 mi

WHILE DRIVING ON HIGHWAY, WENT TO TOUCH THE HAZARD BUTTON BUT PUSHED THE ENGINE START/ STOP BUTTON INSTEAD. ENGINE SHUT OFF. HAD TO PULL OFF THE ROAD, ENGAGE BRAKE, PUT TRANSMISSION INTO PARK TO BE ABLE TO START CAR. THE HAZARD LIGHTS BUTTON IS WAAAYYY TO CLOSE TO THE START STOP BUTTON. ESPECIALLY WHILE KEEPING AN EYE ON THE ROAD. THIS IS A NEW RENTAL CAR BELONGING TO EAN HOLDINGS LLC.

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517.9%
ODI 11557381

The compressor is not on the recall list but for a 2019 to have it failed requiring a new one not even close to the expected 10-12 year mark. This car part can lead to other safety concerns so I believe needs review for a potential recall.

Look up ODI 11557381 at NHTSA ↗

746.7%
ODI 11492193

While driving the RPMs decrease while the speeding is increasing. At time you can feel the car slow down when pushing the accelerator and then it slightly jumps forward. The car can be going 75mphs and the RPMs will be between 0 and 1. This also causes it to lag.

Look up ODI 11492193 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Unknown Or Other46,000–64,000 mi54,000 mi13
ODI 10907244 · 4,400 mi

CLOSED THE DRIVER DOOR ON CAR, HEARD A WHAT SOUNDED LIKE AN EXPLOSION FROM OVER HEAD. DISCOVERED THAT REAR SUNROOF PANEL HAD EXPLODED, GLASS PIECES HAD FALLEN ONTO SLIDING VISOR PANEL. HAD BEEN SITTING STATIONARY IN THE SUN. I TOOK IT TO THE DEALER. WITHOUT QUESTION THEY SAID IT WAS A WARRANTY ITEM (CAR 2 MONTHS OLD). WAS TOLD BY DEALERSHIP PERSONNEL THAT THIS WAS THE SECOND EXPLODED PANEL THEY HAVE SEEN THIS WEEK ON A GM VEHICLE. WHILE DRIVING TO THE DEALERSHIP, GLASS SHARDS FLEW OFF THE ROOF SCRATCHING THE REAR DECK PAINTED SURFACE.

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ODI 11000667 · 1,766 mi

SUN ROOF EXPLODED WHILE DRIVING NORTHBOUND AT HIGHWAY SPEED (70 MPH) ON INTERSTATE 84 ENROUTE TO BUTTE, MT. IN RURAL IDAHO; 1766 MILES ON NEW 2017 IMPALA PREMIERE VEHICLE AT APPROXIMATE 3:45 PM MDT. NO OTHER CARS AROUND, NO WHERE NEAR OVERPASS, SOUNDED LIKE GUNSHOT IN CAR. OUTSIDE AIR TEMP AROUND 75 DEGREES. NO EVIDENCE OF ANY ROCKS OR PROJECTILES. SOME GLASS CHARDS FOUND ON TRUNK. INTERNAL CLOTH COVER WAS CLOSED OR GLASS COULD HAVE SERIOUSLY INJURED DRIVER AND PASSENGER. GLASS CHARDS WERE CAPTURED AND RETAINED BY CLOTH COVER BUT FINE PIECES C…

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ODI 11205189 · 60,000 mi

THE LEFT SIDE WARNING SYSTEM DOES NOT WORK OR WORKS LESS THE 10% OF THE TIME. WILL NOT TELL ME IF I AM IN REVERSE IF AN OBJECT IS COMING FROM LEFT SIDE AND WILL NOT TELL ME IF A CAR IS APPROACHING ME ON LEFT SIDE EITHER,

Look up ODI 11205189 at NHTSA ↗

Engine23,828–64,250 mi46,000 mi14
ODI 11111439 · 1,000 mi

VEHICLE WAS CONDO PARKING AREA IN SPI TEXAS AND LOWELL,IN. MICE CHEWED FUEL IJECTION HARNESS (DISABLING(3 CYL) ON FEB.10,2018 AND AGAIN 10 DAYS LATER HARNESS ( 4CYL) AND FOAM INTAKE MANIFOLD. ALL SOYBEAN BASED WIRES AND FOAM. BOTH REPAIRED AT GILLMAN CHEVY IN HARLIGEN ,TX. THEN ON 6/21/2018 THERE WAS AN EXTREME SAFETY EVENT WITH RODENT DAMAGE TO SOY BASED FUEL LINE ELBOW ON TOP OF FUEL TANK THAT PUMPED OUT 8 GALLONS OF GAS ON TOP OF HOT EXHAUST SYSTEM WITH THE POTENTIAL OF FIRE IN REAR OF CAR IN 10 MILES OF TRAVEL FROM HEBRON,IN TO LOWELL,IN…

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ODI 11121103 · 35,312 mi

TL* THE CONTACT OWNS A 2017 CHEVORLET IMPALA. THE CONTACT STATED THAT EXHAUST SMOKE SEEPED INTO THE VEHICLE THROUGH THE AIR VENTS. THE VEHICLE ALSO ACCELERATED ON ITS OWN AND EXTREME PRESSURE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITION, COOLANT WAS LEAKING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, [phone removed]), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MA…

Look up ODI 11121103 at NHTSA ↗

ODI 11123322 · 37,000 mi

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND JERKED FORWARD. IN ADDITION, THE EMISSION SYSTEM AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST CHEVROLET (909 W 21ST ST, SAN BERNARDINO, CA 92405, [phone removed]) WHERE THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN UNKNOWN VALVE LEAK. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING APPROXIMATELY 4…

Look up ODI 11123322 at NHTSA ↗

Air Bags38,000–72,000 mi51,200 mi13
ODI 11092814 · 38,000 mi

AIRBAG LIGHT COMES ON FOR NO REASON

Look up ODI 11092814 at NHTSA ↗

ODI 11115473 · 47,000 mi

GOOD MORNING, I'M UNSURE OF HOW OFTEN THIS IS HAPPENING, BUT I BELIEVE IT COULD BE A SAFETY ISSUE, ESPECIALLY WITH THE RECENT TAKATA AIR BAG ISSUES. I HAD (BUT HAVE SINCE SOLD) A 2017 CHEVROLET IMPALA THAT MY HUSBAND WAS DRIVING ON JULY 4, 2018 WHEN A WARNING LIGHT AND SOUND ON THE DASHBOARD INDICATED THERE WAS AN ISSUE WITH THE AIR BAG SYSTEM. WE ALSO RECEIVED AN EMAIL FROM ONSTAR THAT DAY INDICATING WE SHOULD TAKE THE VEHICLE INTO THE DEALER BY THE NEXT DAY. WE TOOK THE VEHICLE TO WATSON CHEVROLET IN TUCSON THAT AFTERNOON. THE VEHICLE …

Look up ODI 11115473 at NHTSA ↗

ODI 11131763 · 31,000 mi

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COUGHLIN GM OF MARYSVILLE (15801 US-36, MARYSVILLE, OH 43040, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT THE PASSENGER SEAT SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. *TT UPDATED 11/28/18*JB

Look up ODI 11131763 at NHTSA ↗

Electrical System780–51,000 mi23,660 mi8
ODI 10944263 · 120 mi

POOR FRONT LOW BEAM HEADLIGHTS LIGHT UP THE ROAD ONLY SHOWING THE BOTTOM 40% OF THE WINDSHIELD AND POOR LIGHTING TO THE SIDE OF THE ROAD.THE TOP 60% OF THE WINDSHIELD AS YOU LOOK FORWARD IS DARK THE HEADLIGHTS ONLY SHOW 3 POSSIBLE 4 CAR LENGTHS IN FRONT OF THE CAR. AT 60 MPH YOU SHOULD BE ABLE TO SEE FARTHER THAN OVER 6 CAR LENGTHS AHEAD ON LOW BEAMS NOT 3 AND NOT OVER 1/2 YOUR VISIBILITY IN THE DARK VERY UNSAFE.

Look up ODI 10944263 at NHTSA ↗

ODI 11111439 · 1,000 mi

VEHICLE WAS CONDO PARKING AREA IN SPI TEXAS AND LOWELL,IN. MICE CHEWED FUEL IJECTION HARNESS (DISABLING(3 CYL) ON FEB.10,2018 AND AGAIN 10 DAYS LATER HARNESS ( 4CYL) AND FOAM INTAKE MANIFOLD. ALL SOYBEAN BASED WIRES AND FOAM. BOTH REPAIRED AT GILLMAN CHEVY IN HARLIGEN ,TX. THEN ON 6/21/2018 THERE WAS AN EXTREME SAFETY EVENT WITH RODENT DAMAGE TO SOY BASED FUEL LINE ELBOW ON TOP OF FUEL TANK THAT PUMPED OUT 8 GALLONS OF GAS ON TOP OF HOT EXHAUST SYSTEM WITH THE POTENTIAL OF FIRE IN REAR OF CAR IN 10 MILES OF TRAVEL FROM HEBRON,IN TO LOWELL,IN…

Look up ODI 11111439 at NHTSA ↗

ODI 11153928 · 11,319 mi

ON NOVEMBER 17TH AND 20TH OF 2018 WHILE AT MALL PARKING LOT AND AT DRUG STORE AS I PROCEED TO LEAVE MY CAR'S BATTERY HAD COMPLETELY DRAINED IT'S POWER. NO LIGHTS OR DOORS WERE LEFT ON AND I HAD TO GET AAA TO BOOST ME ON THOSE TWO OCCASIONS. WHEN I TOOK THE CAR BACK TO THE DEALER THEY SIMPLY SAID THEY COULD NOT FIND ANYTHING WRONG OR LOCATE THE PROBLEM AFTER KEEPING THE CAR FOR A DAY. I PURCHASED THIS CAR NEW SEPTEMBER 2017 AND HAS LESS THAN 12,000 MILES AS OF TODAY. WHAT AM I SUPPOSE TO DOJUST KEEP GOING AS IF NO PROBLEM EXIST? IT IS A GOOD CAR…

Look up ODI 11153928 at NHTSA ↗

Power Train37,616–140,172 mi88,357 mi7
ODI 10956971 · 9,600 mi

IN MOTION: UNKNOWN: WHILE DRIVING ON AN INTERSTATE, SPEED 74 SET BY CRUISE CONTROL, THE CAR JERKED LIKE IT WAS GOING INTO PASSING MODE AND MADE A HORRIFIC SOUND. THE INTERSTATE WE WERE ON IN MISSISSIPPI WAS ON A FLAT ROAD. MY HUSBAND AND I THOUGHT THE REAR END HAD COME OUT OR IT WAS ABOUT TO BLOW UP.

Look up ODI 10956971 at NHTSA ↗

ODI 11123322 · 37,000 mi

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND JERKED FORWARD. IN ADDITION, THE EMISSION SYSTEM AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST CHEVROLET (909 W 21ST ST, SAN BERNARDINO, CA 92405, [phone removed]) WHERE THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN UNKNOWN VALVE LEAK. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING APPROXIMATELY 4…

Look up ODI 11123322 at NHTSA ↗

ODI 11337579 · 88,357 mi

I HAD A CHECK ENGINE LIGHT WHEN I WENT AND CHECKED IT IT WAS A P236 CODE IN A P069E I ALSO WENT TO CHECK IT BECAUSE I NOTICED MY CAR WAS STARTING UP FUNNY

Look up ODI 11337579 at NHTSA ↗

Steering28,223–55,000 mi34,445 mi6
ODI 10991338 · 400 mi

LOSE A STEERING NO STEERING ASSISTANCE MILEAGE 400KM USING A GM GDS DTC-C056D-ELECTRONIC CONTROL UNIT INTERNAL MALFUNCTION/ DLC PIN 6-14,SYMPTOM BYTE 39

Look up ODI 10991338 at NHTSA ↗

ODI 11110694 · 28,000 mi

STEERING WHEEL COLUMN RUBBING WHEN TURNING. WHEN TURNING TO THE RIGHT SOMETHING BROKE HEARD LOUD NOISE NOW WHEN YOU TURN WHEEL BACK AND FOURTH HEAR A LOAD NOISE SOUNDS LIKE A ROD HITTING SOMETHING HAD TO BE TOWED TO CHEVY DEALER IN MURFREESBORO TN.

Look up ODI 11110694 at NHTSA ↗

ODI 11309834 · 60,000 mi

THE HMI MODULE HAS GONE OUT.THIS AFFECTS THE REAR VIEW CAMERA AND THE ENTIRE DISPLAY. SECONDLY, SINCE THEN THE POWER STEERING HAS ALSO GONE OUT ON THE CAR WHILE IN MOTION!! IT WENT OUT SUDDENLY. BRAND NEW BATTERY STILL NOT RESOLVED. THESE PROBLEMS ARE BOTH ELECTRICAL AND SEEM TO BE NOW COMMON PROBLEMS. GM SHOULD ISSUE RECALL AS THIS CAN CAUSE MAJOR ACCIDENT AND LOSS OF LIFE. THE ABSENCE OF REAR CAMERA MAKES VEHICLE OUT OF COMPLIANCE WITH THE LAWS STATING THAT ALL LATER MODELS SHOULD HAVE CAMERA. THERE IS NOTHING THAT CAN CAUSE THESE PROBLEMS. …

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Exterior LightingToo few reports for a range85 mi4 (sparse)
ODI 10944263 · 120 mi

POOR FRONT LOW BEAM HEADLIGHTS LIGHT UP THE ROAD ONLY SHOWING THE BOTTOM 40% OF THE WINDSHIELD AND POOR LIGHTING TO THE SIDE OF THE ROAD.THE TOP 60% OF THE WINDSHIELD AS YOU LOOK FORWARD IS DARK THE HEADLIGHTS ONLY SHOW 3 POSSIBLE 4 CAR LENGTHS IN FRONT OF THE CAR. AT 60 MPH YOU SHOULD BE ABLE TO SEE FARTHER THAN OVER 6 CAR LENGTHS AHEAD ON LOW BEAMS NOT 3 AND NOT OVER 1/2 YOUR VISIBILITY IN THE DARK VERY UNSAFE.

Look up ODI 10944263 at NHTSA ↗

ODI 10954226 · 50 mi

HEADLIGHTS SHINE ONLY HALFWAY UP THE WINDSHIELD AND COVER ONLY A FEW CAR LENGTHS AHEAD. NO VISIBI.ITY AT ALL TO THE SIDES. CANNOT SEE WHEN MAKING TURNS. VEHICLE WAS MOVING ON RURAL ROADS AND STATE HIGHWAY.

Look up ODI 10954226 at NHTSA ↗

ODI 10979379 · 6 mi

BAD LIGHTING.

Look up ODI 10979379 at NHTSA ↗

Fuel/Propulsion SystemToo few reports for a range46,600 mi2 (sparse)
ODI 11111439 · 1,000 mi

VEHICLE WAS CONDO PARKING AREA IN SPI TEXAS AND LOWELL,IN. MICE CHEWED FUEL IJECTION HARNESS (DISABLING(3 CYL) ON FEB.10,2018 AND AGAIN 10 DAYS LATER HARNESS ( 4CYL) AND FOAM INTAKE MANIFOLD. ALL SOYBEAN BASED WIRES AND FOAM. BOTH REPAIRED AT GILLMAN CHEVY IN HARLIGEN ,TX. THEN ON 6/21/2018 THERE WAS AN EXTREME SAFETY EVENT WITH RODENT DAMAGE TO SOY BASED FUEL LINE ELBOW ON TOP OF FUEL TANK THAT PUMPED OUT 8 GALLONS OF GAS ON TOP OF HOT EXHAUST SYSTEM WITH THE POTENTIAL OF FIRE IN REAR OF CAR IN 10 MILES OF TRAVEL FROM HEBRON,IN TO LOWELL,IN…

Look up ODI 11111439 at NHTSA ↗

ODI 11338793 · 92,200 mi

I HAD AN ISSUE WITH THE CHECK ENGINE LIGHT, CAR STALLING, AND CHANGING GEARS SLOW. THE CHEVY DEALERSHIP STATED THAT THE PURGE VALVE WAS BAD AND REPLACED IT ON 7/3/20. MY MOM HAD THE SAME ISSUE WITH HER CHEVY TRAX AND A DIFFERENT DEALERSHIP IN A DIFFERENT CITY SAID THAT HER PURGE VALVE WAS STUCK OPEN AND REPLACED IT. ALSO MY AIRBAG LIGHT IS ON NOW. I SAW THAT [XXX] HAS RECALLS ON CERTAIN VEHICLES BUT MY CHEVY ISN'T LISTED. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Look up ODI 11338793 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-021None
ODI 11642382

Catalytic converter cracked and is a huge problem with these cars

Look up ODI 11642382 at NHTSA ↗

2025-031None
ODI 11647855 · 129,000 mi

The contact owns a 2017 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the check engine warning illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed failures with the catalytic converter and transmission oil cooler hose. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not r…

Look up ODI 11647855 at NHTSA ↗

2025-040None

No examples available for this selection.

2025-051None
ODI 11659982 · 64,484 mi

Odometer Fraud. The contact purchased a 2017 Chevrolet Impala. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 117,892 and at the time of registration, it was discovered that the mileage was registered as 64,484.

Look up ODI 11659982 at NHTSA ↗

2025-061None
ODI 11664482

I've only had my car for about 2 1/2 months, when I started to notice my car moving to the right without me moving it. I figured it needed a front-end alignment. So, I took it to a mechanic. Once he got it up on the stand, he noticed something wrong with the front suspension. He didn't do the alignment, but he told me that my "Rack and pinion" was going out. I then made and appointment with the dealership. They looked at it and told me it was my steering and that it wasn't cover under my warranty and that the part to fix it was "Nowhere in the …

Look up ODI 11664482 at NHTSA ↗

2025-071None
ODI 11675052

I am writing to formally express my deep dissatisfaction regarding a recurring issue with my vehicle’s catalytic converter pipe. At 37,000 miles, the left-hand (front bank) catalytic converter pipe near the cylinder head mounting flange weld failed and was replaced under warranty by GM. Now, at just 88,000 miles, the same pipe has cracked again, at the identical location, and is not being covered by GM, forcing us to pay for repairs out of pocket. This is not simply a case of wear and tear. The failure not only resulted in significant performance…

Look up ODI 11675052 at NHTSA ↗

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-101None
ODI 11694490

Power steering assist drive with care warning popped up on dash. Took the vehicle to the dealership and they said the power steering gear failed.

Look up ODI 11694490 at NHTSA ↗

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-032None
ODI 11722274 · 66,890 mi

The contact owns a 2017 Chevrolet Impala. The contact stated that while driving at an undisclosed speed on the interstate, the hazard light was activated and the trunk spontaneously opened. The contact was unable to securely latch the trunk and used a net to secure it. While continuing the drive, the vehicle lost motive power and was unable to restart. The vehicle was towed to a local dealer, where a diagnostic test determined there was a failure with the body control module(BCM), and a malfunction with the trunk latch assembly. The vehicle was…

Look up ODI 11722274 at NHTSA ↗

ODI 11727869

The car will not or is slow to shift into gear. The transmission will not shift into gear..

Look up ODI 11727869 at NHTSA ↗

2026-041None
ODI 11730036

There is a recall for my vehicle with the evaporator core freezing leaking on certain chevy 2017 impala just like mine and my car has the same issue but they only recalled a certain number of vehicles with this problem. Is there anything I can do to resolve this issue.

Look up ODI 11730036 at NHTSA ↗

2026-050None

No examples available for this selection.

2026-061None
ODI 11742870

I am filing this complaint regarding a widespread design defect affecting 2016-2018 Chevrolet Impala vehicles with 3.6L V-6 engines, and General Motors' systematic denial of legitimate warranty claims under Special Coverage Adjustment N182186881-01 through arbitrary VIN-based exclusions. My 2017 Chevrolet Impala Premier (VIN: [XXX], in service August 5, 2017) developed an evaporator core failure in summer 2020, prior to reaching 72,000 miles -- within GM's published coverage window. Despite meeting every published criterion, GM denied coverage…

Look up ODI 11742870 at NHTSA ↗

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 214 reports

2019: 14 complaints · 2020: 4 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
201921214
2020024
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20192800
20201500

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentUnknown Or OtherEngineAir BagsElectrical SystemPower TrainSteeringExterior LightingFuel/Propulsion System
Unknown Or Other—00
2
ODI 11437966

Vehicle was driving and operating as normal. I Drove to shopping center, was in store for an hour and came out to a car full of smoke when door opened. There appeared to be a fire that had started and stopped originating from the drivers side door panel.

Look up ODI 11437966 at NHTSA ↗

ODI 11614923

I have had this car for a few years and the evaporator core has failed, the car will blow air but it is very VERY hot air. The faulty evaporator core is a direct result of GM using cheaply made parts not inspected to the standard prior to installation into the vehicle. having previously owned this car in Hawaii and still owning it in a hot climate, the interior temperature exceeds well over 150 degrees Fahrenheit. This presents a serious safety hazard due to the potential for heat stroke, heat exhaustion and heat cramps which can effect the ab…

Look up ODI 11614923 at NHTSA ↗

00
1
ODI 11539805

I continuously have water leaking into the trunk of my 2017 Chevrolet Impala, specifically the spare tire compartment. I noticed through research that the issue has been recalled for select years, but not my vehicle year. If the issue is a known defect, this should be covered by the vehicle manufacturer. I am constantly having large amounts of water after rain and it is causing a moldy smell. I try to scoop water and then dry the area, however this is a repeat issue.

Look up ODI 11539805 at NHTSA ↗

1
ODI 11579427

Unknown the check engine light comes on supposedly is the active shutter on the front is malfunctioning

Look up ODI 11579427 at NHTSA ↗

Engine0—0
3
ODI 11111439 · 1,000 mi

VEHICLE WAS CONDO PARKING AREA IN SPI TEXAS AND LOWELL,IN. MICE CHEWED FUEL IJECTION HARNESS (DISABLING(3 CYL) ON FEB.10,2018 AND AGAIN 10 DAYS LATER HARNESS ( 4CYL) AND FOAM INTAKE MANIFOLD. ALL SOYBEAN BASED WIRES AND FOAM. BOTH REPAIRED AT GILLMAN CHEVY IN HARLIGEN ,TX. THEN ON 6/21/2018 THERE WAS AN EXTREME SAFETY EVENT WITH RODENT DAMAGE TO SOY BASED FUEL LINE ELBOW ON TOP OF FUEL TANK THAT PUMPED OUT 8 GALLONS OF GAS ON TOP OF HOT EXHAUST SYSTEM WITH THE POTENTIAL OF FIRE IN REAR OF CAR IN 10 MILES OF TRAVEL FROM HEBRON,IN TO LOWELL,IN…

Look up ODI 11111439 at NHTSA ↗

ODI 11195313 · 5 mi

RECENTLY PURCHASED THIS VEHICLE 3 MONTHS AGO TOOK IT IN FOR A ROUTINE OIL CHANGE AFTER DRIVING IT FOR SEVERAL MILES AND FILLING THE GAS TANK LOUD EXHAUST SOUND WITH AN ONSTAR DIAGNOSTIC P0151 CODE APPEARED. THINKING THERE WAS WATER IN THE LINE I PURCHASED HEAT TO REMOVE THE MOISTURE WITH NO RESULTS. I PROCEEDED TO OPEN THE HOOD OF THE CAR FOR INSPECTION AND FOUND THE OXYGEN SENSORS LYING IN THE COOLING FANS AND THE CATALYTIC CONVERTER DISCONNECTED FROM THE ENGINE BLOCK. THE PLATE WAS STILL CONNECTED WITH NEW NUTS AND BOLTS BUT THE PART LOOKED R…

Look up ODI 11195313 at NHTSA ↗

ODI 11363772 · 48,000 mi

ONCE DRIVEN,CAR WILL NOT RE-START. THIS WILL HAPPEN RANDOMLY . NO CLICKING,NO DASH LIGHTS, ABSOLUTELY NOTHING; AS IF NO BATTERY IN CAR. HAD IT DIAGOSED IN SHOP TWICE NOW, CAN NOT FIND ANYTHING WRONG (CANNOT DUPLICATE NO START). I NOTICED IN CAR COMPLAINTS .COM THAT SOMEONE IN HORN LAKE, MS HAD SMILAR ISSUE WHILE DRIVING ON 3 DIFFERENT OCCASIONS. I BELIEVE THIS IS A SERIUOS SAFETY ISSUE!!!!

Look up ODI 11363772 at NHTSA ↗

2
ODI 11123322 · 37,000 mi

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND JERKED FORWARD. IN ADDITION, THE EMISSION SYSTEM AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST CHEVROLET (909 W 21ST ST, SAN BERNARDINO, CA 92405, [phone removed]) WHERE THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN UNKNOWN VALVE LEAK. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING APPROXIMATELY 4…

Look up ODI 11123322 at NHTSA ↗

ODI 11337579 · 88,357 mi

I HAD A CHECK ENGINE LIGHT WHEN I WENT AND CHECKED IT IT WAS A P236 CODE IN A P069E I ALSO WENT TO CHECK IT BECAUSE I NOTICED MY CAR WAS STARTING UP FUNNY

Look up ODI 11337579 at NHTSA ↗

00
1
ODI 11111439 · 1,000 mi

VEHICLE WAS CONDO PARKING AREA IN SPI TEXAS AND LOWELL,IN. MICE CHEWED FUEL IJECTION HARNESS (DISABLING(3 CYL) ON FEB.10,2018 AND AGAIN 10 DAYS LATER HARNESS ( 4CYL) AND FOAM INTAKE MANIFOLD. ALL SOYBEAN BASED WIRES AND FOAM. BOTH REPAIRED AT GILLMAN CHEVY IN HARLIGEN ,TX. THEN ON 6/21/2018 THERE WAS AN EXTREME SAFETY EVENT WITH RODENT DAMAGE TO SOY BASED FUEL LINE ELBOW ON TOP OF FUEL TANK THAT PUMPED OUT 8 GALLONS OF GAS ON TOP OF HOT EXHAUST SYSTEM WITH THE POTENTIAL OF FIRE IN REAR OF CAR IN 10 MILES OF TRAVEL FROM HEBRON,IN TO LOWELL,IN…

Look up ODI 11111439 at NHTSA ↗

Air Bags00—0000
1
ODI 11338793 · 92,200 mi

I HAD AN ISSUE WITH THE CHECK ENGINE LIGHT, CAR STALLING, AND CHANGING GEARS SLOW. THE CHEVY DEALERSHIP STATED THAT THE PURGE VALVE WAS BAD AND REPLACED IT ON 7/3/20. MY MOM HAD THE SAME ISSUE WITH HER CHEVY TRAX AND A DIFFERENT DEALERSHIP IN A DIFFERENT CITY SAID THAT HER PURGE VALVE WAS STUCK OPEN AND REPLACED IT. ALSO MY AIRBAG LIGHT IS ON NOW. I SAW THAT [XXX] HAS RECALLS ON CERTAIN VEHICLES BUT MY CHEVY ISN'T LISTED. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Look up ODI 11338793 at NHTSA ↗

Electrical System
2
ODI 11437966

Vehicle was driving and operating as normal. I Drove to shopping center, was in store for an hour and came out to a car full of smoke when door opened. There appeared to be a fire that had started and stopped originating from the drivers side door panel.

Look up ODI 11437966 at NHTSA ↗

ODI 11614923

I have had this car for a few years and the evaporator core has failed, the car will blow air but it is very VERY hot air. The faulty evaporator core is a direct result of GM using cheaply made parts not inspected to the standard prior to installation into the vehicle. having previously owned this car in Hawaii and still owning it in a hot climate, the interior temperature exceeds well over 150 degrees Fahrenheit. This presents a serious safety hazard due to the potential for heat stroke, heat exhaustion and heat cramps which can effect the ab…

Look up ODI 11614923 at NHTSA ↗

3
ODI 11111439 · 1,000 mi

VEHICLE WAS CONDO PARKING AREA IN SPI TEXAS AND LOWELL,IN. MICE CHEWED FUEL IJECTION HARNESS (DISABLING(3 CYL) ON FEB.10,2018 AND AGAIN 10 DAYS LATER HARNESS ( 4CYL) AND FOAM INTAKE MANIFOLD. ALL SOYBEAN BASED WIRES AND FOAM. BOTH REPAIRED AT GILLMAN CHEVY IN HARLIGEN ,TX. THEN ON 6/21/2018 THERE WAS AN EXTREME SAFETY EVENT WITH RODENT DAMAGE TO SOY BASED FUEL LINE ELBOW ON TOP OF FUEL TANK THAT PUMPED OUT 8 GALLONS OF GAS ON TOP OF HOT EXHAUST SYSTEM WITH THE POTENTIAL OF FIRE IN REAR OF CAR IN 10 MILES OF TRAVEL FROM HEBRON,IN TO LOWELL,IN…

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ODI 11195313 · 5 mi

RECENTLY PURCHASED THIS VEHICLE 3 MONTHS AGO TOOK IT IN FOR A ROUTINE OIL CHANGE AFTER DRIVING IT FOR SEVERAL MILES AND FILLING THE GAS TANK LOUD EXHAUST SOUND WITH AN ONSTAR DIAGNOSTIC P0151 CODE APPEARED. THINKING THERE WAS WATER IN THE LINE I PURCHASED HEAT TO REMOVE THE MOISTURE WITH NO RESULTS. I PROCEEDED TO OPEN THE HOOD OF THE CAR FOR INSPECTION AND FOUND THE OXYGEN SENSORS LYING IN THE COOLING FANS AND THE CATALYTIC CONVERTER DISCONNECTED FROM THE ENGINE BLOCK. THE PLATE WAS STILL CONNECTED WITH NEW NUTS AND BOLTS BUT THE PART LOOKED R…

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ODI 11363772 · 48,000 mi

ONCE DRIVEN,CAR WILL NOT RE-START. THIS WILL HAPPEN RANDOMLY . NO CLICKING,NO DASH LIGHTS, ABSOLUTELY NOTHING; AS IF NO BATTERY IN CAR. HAD IT DIAGOSED IN SHOP TWICE NOW, CAN NOT FIND ANYTHING WRONG (CANNOT DUPLICATE NO START). I NOTICED IN CAR COMPLAINTS .COM THAT SOMEONE IN HORN LAKE, MS HAD SMILAR ISSUE WHILE DRIVING ON 3 DIFFERENT OCCASIONS. I BELIEVE THIS IS A SERIUOS SAFETY ISSUE!!!!

Look up ODI 11363772 at NHTSA ↗

0—
1
ODI 11544426

I WAS DRIVING MY 2017 CHEVROLET IMPALA IT STARTED JERK AND THEN STALL OUT I HAD TO HAVE THE CAR TOWED HOME ONSTAR SENT ME THE CODES SAYING IT WAS ECM AND TCM PROBLEM THAT VERY SCARY I WAS IN THE MIDDLE OF THE ROAD

Look up ODI 11544426 at NHTSA ↗

2
ODI 11309834 · 60,000 mi

THE HMI MODULE HAS GONE OUT.THIS AFFECTS THE REAR VIEW CAMERA AND THE ENTIRE DISPLAY. SECONDLY, SINCE THEN THE POWER STEERING HAS ALSO GONE OUT ON THE CAR WHILE IN MOTION!! IT WENT OUT SUDDENLY. BRAND NEW BATTERY STILL NOT RESOLVED. THESE PROBLEMS ARE BOTH ELECTRICAL AND SEEM TO BE NOW COMMON PROBLEMS. GM SHOULD ISSUE RECALL AS THIS CAN CAUSE MAJOR ACCIDENT AND LOSS OF LIFE. THE ABSENCE OF REAR CAMERA MAKES VEHICLE OUT OF COMPLIANCE WITH THE LAWS STATING THAT ALL LATER MODELS SHOULD HAVE CAMERA. THERE IS NOTHING THAT CAN CAUSE THESE PROBLEMS. …

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ODI 11592361 · 84,000 mi

The contact owns a 2017 Chevrolet Impala. The contact stated while starting the vehicle, she noticed that the A/C feature was not functioning properly. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed a leakage coming from the A/C evaporator and the compressor. The contact stated that the instrument panel needed to be repaired. The vehicle was repaired. Additionally, the contact stated that there was an abnormal sound coming from the steering wheel while turning. The vehicle was not repaired. Th…

Look up ODI 11592361 at NHTSA ↗

1
ODI 10944263 · 120 mi

POOR FRONT LOW BEAM HEADLIGHTS LIGHT UP THE ROAD ONLY SHOWING THE BOTTOM 40% OF THE WINDSHIELD AND POOR LIGHTING TO THE SIDE OF THE ROAD.THE TOP 60% OF THE WINDSHIELD AS YOU LOOK FORWARD IS DARK THE HEADLIGHTS ONLY SHOW 3 POSSIBLE 4 CAR LENGTHS IN FRONT OF THE CAR. AT 60 MPH YOU SHOULD BE ABLE TO SEE FARTHER THAN OVER 6 CAR LENGTHS AHEAD ON LOW BEAMS NOT 3 AND NOT OVER 1/2 YOUR VISIBILITY IN THE DARK VERY UNSAFE.

Look up ODI 10944263 at NHTSA ↗

1
ODI 11111439 · 1,000 mi

VEHICLE WAS CONDO PARKING AREA IN SPI TEXAS AND LOWELL,IN. MICE CHEWED FUEL IJECTION HARNESS (DISABLING(3 CYL) ON FEB.10,2018 AND AGAIN 10 DAYS LATER HARNESS ( 4CYL) AND FOAM INTAKE MANIFOLD. ALL SOYBEAN BASED WIRES AND FOAM. BOTH REPAIRED AT GILLMAN CHEVY IN HARLIGEN ,TX. THEN ON 6/21/2018 THERE WAS AN EXTREME SAFETY EVENT WITH RODENT DAMAGE TO SOY BASED FUEL LINE ELBOW ON TOP OF FUEL TANK THAT PUMPED OUT 8 GALLONS OF GAS ON TOP OF HOT EXHAUST SYSTEM WITH THE POTENTIAL OF FIRE IN REAR OF CAR IN 10 MILES OF TRAVEL FROM HEBRON,IN TO LOWELL,IN…

Look up ODI 11111439 at NHTSA ↗

Power Train0
2
ODI 11123322 · 37,000 mi

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND JERKED FORWARD. IN ADDITION, THE EMISSION SYSTEM AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST CHEVROLET (909 W 21ST ST, SAN BERNARDINO, CA 92405, [phone removed]) WHERE THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN UNKNOWN VALVE LEAK. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING APPROXIMATELY 4…

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ODI 11337579 · 88,357 mi

I HAD A CHECK ENGINE LIGHT WHEN I WENT AND CHECKED IT IT WAS A P236 CODE IN A P069E I ALSO WENT TO CHECK IT BECAUSE I NOTICED MY CAR WAS STARTING UP FUNNY

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0
1
ODI 11544426

I WAS DRIVING MY 2017 CHEVROLET IMPALA IT STARTED JERK AND THEN STALL OUT I HAD TO HAVE THE CAR TOWED HOME ONSTAR SENT ME THE CODES SAYING IT WAS ECM AND TCM PROBLEM THAT VERY SCARY I WAS IN THE MIDDLE OF THE ROAD

Look up ODI 11544426 at NHTSA ↗

—000
Steering000
2
ODI 11309834 · 60,000 mi

THE HMI MODULE HAS GONE OUT.THIS AFFECTS THE REAR VIEW CAMERA AND THE ENTIRE DISPLAY. SECONDLY, SINCE THEN THE POWER STEERING HAS ALSO GONE OUT ON THE CAR WHILE IN MOTION!! IT WENT OUT SUDDENLY. BRAND NEW BATTERY STILL NOT RESOLVED. THESE PROBLEMS ARE BOTH ELECTRICAL AND SEEM TO BE NOW COMMON PROBLEMS. GM SHOULD ISSUE RECALL AS THIS CAN CAUSE MAJOR ACCIDENT AND LOSS OF LIFE. THE ABSENCE OF REAR CAMERA MAKES VEHICLE OUT OF COMPLIANCE WITH THE LAWS STATING THAT ALL LATER MODELS SHOULD HAVE CAMERA. THERE IS NOTHING THAT CAN CAUSE THESE PROBLEMS. …

Look up ODI 11309834 at NHTSA ↗

ODI 11592361 · 84,000 mi

The contact owns a 2017 Chevrolet Impala. The contact stated while starting the vehicle, she noticed that the A/C feature was not functioning properly. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed a leakage coming from the A/C evaporator and the compressor. The contact stated that the instrument panel needed to be repaired. The vehicle was repaired. Additionally, the contact stated that there was an abnormal sound coming from the steering wheel while turning. The vehicle was not repaired. Th…

Look up ODI 11592361 at NHTSA ↗

0—00
Exterior Lighting
1
ODI 11539805

I continuously have water leaking into the trunk of my 2017 Chevrolet Impala, specifically the spare tire compartment. I noticed through research that the issue has been recalled for select years, but not my vehicle year. If the issue is a known defect, this should be covered by the vehicle manufacturer. I am constantly having large amounts of water after rain and it is causing a moldy smell. I try to scoop water and then dry the area, however this is a repeat issue.

Look up ODI 11539805 at NHTSA ↗

00
1
ODI 10944263 · 120 mi

POOR FRONT LOW BEAM HEADLIGHTS LIGHT UP THE ROAD ONLY SHOWING THE BOTTOM 40% OF THE WINDSHIELD AND POOR LIGHTING TO THE SIDE OF THE ROAD.THE TOP 60% OF THE WINDSHIELD AS YOU LOOK FORWARD IS DARK THE HEADLIGHTS ONLY SHOW 3 POSSIBLE 4 CAR LENGTHS IN FRONT OF THE CAR. AT 60 MPH YOU SHOULD BE ABLE TO SEE FARTHER THAN OVER 6 CAR LENGTHS AHEAD ON LOW BEAMS NOT 3 AND NOT OVER 1/2 YOUR VISIBILITY IN THE DARK VERY UNSAFE.

Look up ODI 10944263 at NHTSA ↗

00—0
Fuel/Propulsion System
1
ODI 11579427

Unknown the check engine light comes on supposedly is the active shutter on the front is malfunctioning

Look up ODI 11579427 at NHTSA ↗

1
ODI 11111439 · 1,000 mi

VEHICLE WAS CONDO PARKING AREA IN SPI TEXAS AND LOWELL,IN. MICE CHEWED FUEL IJECTION HARNESS (DISABLING(3 CYL) ON FEB.10,2018 AND AGAIN 10 DAYS LATER HARNESS ( 4CYL) AND FOAM INTAKE MANIFOLD. ALL SOYBEAN BASED WIRES AND FOAM. BOTH REPAIRED AT GILLMAN CHEVY IN HARLIGEN ,TX. THEN ON 6/21/2018 THERE WAS AN EXTREME SAFETY EVENT WITH RODENT DAMAGE TO SOY BASED FUEL LINE ELBOW ON TOP OF FUEL TANK THAT PUMPED OUT 8 GALLONS OF GAS ON TOP OF HOT EXHAUST SYSTEM WITH THE POTENTIAL OF FIRE IN REAR OF CAR IN 10 MILES OF TRAVEL FROM HEBRON,IN TO LOWELL,IN…

Look up ODI 11111439 at NHTSA ↗

1
ODI 11338793 · 92,200 mi

I HAD AN ISSUE WITH THE CHECK ENGINE LIGHT, CAR STALLING, AND CHANGING GEARS SLOW. THE CHEVY DEALERSHIP STATED THAT THE PURGE VALVE WAS BAD AND REPLACED IT ON 7/3/20. MY MOM HAD THE SAME ISSUE WITH HER CHEVY TRAX AND A DIFFERENT DEALERSHIP IN A DIFFERENT CITY SAID THAT HER PURGE VALVE WAS STUCK OPEN AND REPLACED IT. ALSO MY AIRBAG LIGHT IS ON NOW. I SAW THAT [XXX] HAS RECALLS ON CERTAIN VEHICLES BUT MY CHEVY ISN'T LISTED. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Look up ODI 11338793 at NHTSA ↗

1
ODI 11111439 · 1,000 mi

VEHICLE WAS CONDO PARKING AREA IN SPI TEXAS AND LOWELL,IN. MICE CHEWED FUEL IJECTION HARNESS (DISABLING(3 CYL) ON FEB.10,2018 AND AGAIN 10 DAYS LATER HARNESS ( 4CYL) AND FOAM INTAKE MANIFOLD. ALL SOYBEAN BASED WIRES AND FOAM. BOTH REPAIRED AT GILLMAN CHEVY IN HARLIGEN ,TX. THEN ON 6/21/2018 THERE WAS AN EXTREME SAFETY EVENT WITH RODENT DAMAGE TO SOY BASED FUEL LINE ELBOW ON TOP OF FUEL TANK THAT PUMPED OUT 8 GALLONS OF GAS ON TOP OF HOT EXHAUST SYSTEM WITH THE POTENTIAL OF FIRE IN REAR OF CAR IN 10 MILES OF TRAVEL FROM HEBRON,IN TO LOWELL,IN…

Look up ODI 11111439 at NHTSA ↗

000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

17 mentions · 14.7% of complaints

Median mileage: 53,548 mi (13 usable records).

ODI 11115473 · 47,000 mi

GOOD MORNING, I'M UNSURE OF HOW OFTEN THIS IS HAPPENING, BUT I BELIEVE IT COULD BE A SAFETY ISSUE, ESPECIALLY WITH THE RECENT TAKATA AIR BAG ISSUES. I HAD (BUT HAVE SINCE SOLD) A 2017 CHEVROLET IMPALA THAT MY HUSBAND WAS DRIVING ON JULY 4, 2018 WHEN A WARNING LIGHT AND SOUND ON THE DASHBOARD INDICATED THERE WAS AN ISSUE WITH THE AIR BAG SYSTEM. WE ALSO RECEIVED AN EMAIL FROM ONSTAR THAT DAY INDICATING WE SHOULD TAKE THE VEHICLE INTO THE DEALER BY THE NEXT DAY. WE TOOK THE VEHICLE TO WATSON CHEVROLET IN TUCSON THAT AFTERNOON. THE VEHICLE …

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ODI 11123322 · 37,000 mi

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND JERKED FORWARD. IN ADDITION, THE EMISSION SYSTEM AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST CHEVROLET (909 W 21ST ST, SAN BERNARDINO, CA 92405, [phone removed]) WHERE THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN UNKNOWN VALVE LEAK. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING APPROXIMATELY 4…

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ODI 11180436

WE PURCHASED OUR CAR IN SEPTEMBER OF 2018, AND ALMOST IMMEDIATELY WE STARTED NOTICING THE CAR WOULD HESITATE TO START EVERY TIME AFTER WE WOULD PUT GAS, THEN THE CHECK ENGINE LIGHT SUDDENLY TURNED ON.. SO THEN IN DECEMBER WE TOOK IT TO THE CHEVY DEALERSHIP AND THEY FIXED THE PURGE VALVE, AND ALSO CHECKED WHY THE CHECK ENGINE LIGHT WAS ON. THEY RAN SOME TESTS AND SAID THAT CYLINDER 3 WAS MISFIRING, SO THEY RAN MORE TESTS TO SEE WHAT EXACTLY THE PROBLEM WAS. THE PROBLEM IS THAT THE SPARK PLUG TUBES ARE LEAKING AND THE LEAKS ARE CAUSED BY POROUS …

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

7 mentions · 6.0% of complaints

Median mileage: 94,172 mi (4 usable records).

ODI 10956971 · 9,600 mi

IN MOTION: UNKNOWN: WHILE DRIVING ON AN INTERSTATE, SPEED 74 SET BY CRUISE CONTROL, THE CAR JERKED LIKE IT WAS GOING INTO PASSING MODE AND MADE A HORRIFIC SOUND. THE INTERSTATE WE WERE ON IN MISSISSIPPI WAS ON A FLAT ROAD. MY HUSBAND AND I THOUGHT THE REAR END HAD COME OUT OR IT WAS ABOUT TO BLOW UP.

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ODI 11123322 · 37,000 mi

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND JERKED FORWARD. IN ADDITION, THE EMISSION SYSTEM AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST CHEVROLET (909 W 21ST ST, SAN BERNARDINO, CA 92405, [phone removed]) WHERE THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN UNKNOWN VALVE LEAK. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING APPROXIMATELY 4…

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ODI 11361513 · 164,000 mi

TRANSMISSION FAILURE OF MY 2017 CHEVY IMAPLA LT WHILE DRIVING ON INTERSTATE ON 9/26/20. I HAVE 164,000 ON THE VEHICLE AND ACCORDING TO VEHICLEREPORTS.COM THE LIFETIME EXPECTANCY OF THESE TYPES OF VEHICLES ARE ONLY 160,000. THE TORQUE CONVERTER INSIDE ON THE TRANSMISSION ARE KNOWN FOR FAILING AND COSTING MANY CUSTOMERS SUCH AS MYSELF TONS IN REPAIR COSTS. THERE ARE MANY CONSUMER COMPLAINTS ONLINE OF THE BAD SHIFTING IN 1ST AND 2ND GEAR ON THESE VEHICLES. THE TRANSMISSION JERKED SO BAD REPEATEDLY UNTIL IT CAUSED HEADACHES.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

7 mentions · 6.0% of complaints

Median mileage: 40,000 mi (3 usable records).

ODI 10991338 · 400 mi

LOSE A STEERING NO STEERING ASSISTANCE MILEAGE 400KM USING A GM GDS DTC-C056D-ELECTRONIC CONTROL UNIT INTERNAL MALFUNCTION/ DLC PIN 6-14,SYMPTOM BYTE 39

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ODI 11277942

AS I WAS DRIVING IN A CURVED LANE ALL OF A SUDDEN A WARNING LIGHT AND POPPED ON THE DASH ABOUT A POWER STEERING ISSUE AND I LOST ALL POWER STEERING AND WAS HEADING OUT OF CONTROL. I COULD NOT CONTROL THE CAR AT ALL IN THE CURVE. THEN I FINALLY WAS ABLE TO SLOW THE VEHICLE DOWN AND PULL OFF THE ROAD. WHO SHOULD I TALK TO ABOUT THIS MAJOR ISSUE?

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ODI 11309834 · 60,000 mi

THE HMI MODULE HAS GONE OUT.THIS AFFECTS THE REAR VIEW CAMERA AND THE ENTIRE DISPLAY. SECONDLY, SINCE THEN THE POWER STEERING HAS ALSO GONE OUT ON THE CAR WHILE IN MOTION!! IT WENT OUT SUDDENLY. BRAND NEW BATTERY STILL NOT RESOLVED. THESE PROBLEMS ARE BOTH ELECTRICAL AND SEEM TO BE NOW COMMON PROBLEMS. GM SHOULD ISSUE RECALL AS THIS CAN CAUSE MAJOR ACCIDENT AND LOSS OF LIFE. THE ABSENCE OF REAR CAMERA MAKES VEHICLE OUT OF COMPLIANCE WITH THE LAWS STATING THAT ALL LATER MODELS SHOULD HAVE CAMERA. THERE IS NOTHING THAT CAN CAUSE THESE PROBLEMS. …

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Stalling or loss of power

6 mentions · 5.2% of complaints

Median mileage: 44,000 mi (3 usable records).

ODI 11123322 · 37,000 mi

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND JERKED FORWARD. IN ADDITION, THE EMISSION SYSTEM AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST CHEVROLET (909 W 21ST ST, SAN BERNARDINO, CA 92405, [phone removed]) WHERE THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN UNKNOWN VALVE LEAK. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING APPROXIMATELY 4…

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ODI 11320327 · 44,000 mi

I PURCHASED A 2017 CHEVROLET IMPALA VEHICLE IN MARCH OF 2019 AND A FEW MONTH'S AFTER PURCHASING THE VEHICLE I IMMEDIATELY STARTED NOTICING THAT THE VEHICLE WOLD STALL AND OR HESITATE TO START EVERY TIME I WOULD PUT GAS IN IT. IMMEDIATELY AFTER THAT THE CHECK ENGINE LIGHT CAME ON AND REMAINED ON UNTIL THIS DAY. I CURRENTLY WORK AT CARMAX AND AFTER SPEAKING WITH SOME MECHANIC'S, AS WELL AS AS READING SOME OF THE OTHER COMPLAINT'S I BELIEVE I AM EXPERIENCING THE SAME PROBLEM AS 2 OTHER BUYER'S THAT HAVE PREVIOUSLY FILED A COMPLAINT REGARDING THI…

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ODI 11338793 · 92,200 mi

I HAD AN ISSUE WITH THE CHECK ENGINE LIGHT, CAR STALLING, AND CHANGING GEARS SLOW. THE CHEVY DEALERSHIP STATED THAT THE PURGE VALVE WAS BAD AND REPLACED IT ON 7/3/20. MY MOM HAD THE SAME ISSUE WITH HER CHEVY TRAX AND A DIFFERENT DEALERSHIP IN A DIFFERENT CITY SAID THAT HER PURGE VALVE WAS STUCK OPEN AND REPLACED IT. ALSO MY AIRBAG LIGHT IS ON NOW. I SAW THAT [XXX] HAS RECALLS ON CERTAIN VEHICLES BUT MY CHEVY ISN'T LISTED. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Look up ODI 11338793 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

2 mentions · 1.7% of complaints

Median mileage: 33,946 mi (2 usable records).

ODI 11121103 · 35,312 mi

TL* THE CONTACT OWNS A 2017 CHEVORLET IMPALA. THE CONTACT STATED THAT EXHAUST SMOKE SEEPED INTO THE VEHICLE THROUGH THE AIR VENTS. THE VEHICLE ALSO ACCELERATED ON ITS OWN AND EXTREME PRESSURE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITION, COOLANT WAS LEAKING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, [phone removed]), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MA…

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ODI 11386783 · 32,579 mi

BRAKE PEDAL SQUEAK WHEN RELEASED.

Look up ODI 11386783 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

1 mentions · 0.9% of complaints

Median mileage: 48,000 mi (1 usable records).

ODI 11363772 · 48,000 mi

ONCE DRIVEN,CAR WILL NOT RE-START. THIS WILL HAPPEN RANDOMLY . NO CLICKING,NO DASH LIGHTS, ABSOLUTELY NOTHING; AS IF NO BATTERY IN CAR. HAD IT DIAGOSED IN SHOP TWICE NOW, CAN NOT FIND ANYTHING WRONG (CANNOT DUPLICATE NO START). I NOTICED IN CAR COMPLAINTS .COM THAT SOMEONE IN HORN LAKE, MS HAD SMILAR ISSUE WHILE DRIVING ON 3 DIFFERENT OCCASIONS. I BELIEVE THIS IS A SERIUOS SAFETY ISSUE!!!!

Look up ODI 11363772 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b