Auto Recall Watch
U.S. public vehicle records

2021 Chevrolet SUBURBAN: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

198 owner complaints analyzed

12 distinct recall campaigns

68,448 mi median reported failure mileage

Scope: 2021 model year. Data updated: . 35 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 86 of 198 complaints (43.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting3316.7%
Fuel system concerns2512.6%
Engine operation2311.6%
Braking behavior178.6%
Electrical and battery issues147.1%
Steering behavior73.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
86
Power Train
36
Fuel/Propulsion System
22
Electrical System
18
Unknown Or Other
13
Engine And Engine Cooling
10
Forward Collision Avoidance: Warnings
8
Service Brakes
8
Component breakdown data
CategoryCount
Engine86
Power Train36
Fuel/Propulsion System22
Electrical System18
Unknown Or Other13
Engine And Engine Cooling10
Forward Collision Avoidance: Warnings8
Service Brakes8

Engine: 86; Power Train: 36; Fuel/Propulsion System: 22; Electrical System: 18; Unknown Or Other: 13; Engine And Engine Cooling: 10; Forward Collision Avoidance: Warnings: 8; Service Brakes: 8

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
6
25,000 to 49,999
7
50,000 to 74,999
6
75,000 to 99,999
9
100,000 to 149,999
7
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0006
25,000 to 49,9997
50,000 to 74,9996
75,000 to 99,9999
100,000 to 149,9997
150,000 and above0

Under 25,000: 6; 25,000 to 49,999: 7; 50,000 to 74,999: 6; 75,000 to 99,999: 9; 100,000 to 149,999: 7; 150,000 and above: 0

75,000 to 99,999 miles has the most reports with usable mileage (9). 163 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2021
13
2022
13
2023
18
2024
21
2025
72
2026
61
Complaints over time data
CategoryCount
202113
202213
202318
202421
202572
202661

2021: 13; 2022: 13; 2023: 18; 2024: 21; 2025: 72; 2026: 61

Pattern summary

Engine leads the component reports. Transmission and shifting appears in 33 complaint narratives. Fuel system concerns appears in 25 complaint narratives. Engine operation appears in 23 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11407855 · 2021-04-13 (April 13, 2021)

WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.

Owner-reported narrative. 361 miles reported. Look up ODI 11407855 at NHTSA ↗

Owner report 11416063 · 2021-05-11 (May 11, 2021)

I WAS INVOLVED IN A 40 MPH FRONTAL IMPACT COLLISION WITH ANOTHER VEHICLE. THE INITIAL IMPACT OCCURRED ON THE DRIVER SIDE FRONT CORNER OF THE VEHICLE. DURING THE INITIAL COLLISION ME HEAD SWUNG SIDEWAY STRIKING THE B POST WINDOW AREA AND KNOCKED ME UNCONSCIOUS FOR A SHORT TIME. I THEN T-BONED A TRUCK AND FINALLY CAME TO REST AGAINST ANOTHER VEHICLE. AT NO TIME DID MY AIRBAGS (FRONT OR SIDE) DEPLOY. NOR HAS MY VEHICLE EVEN REGISTERED THAT I WAS INVOLVED IN A COLLISION. I REQUIRED MEDICAL ATTENTION AND WAS TRANSPORT TO THE HOSPITAL. AFTER E…

Owner-reported narrative. 9,500 miles reported. Look up ODI 11416063 at NHTSA ↗

Owner report 11418519 · 2021-05-25 (May 25, 2021)

The contact owns a 2021 Chevrolet Suburban. The contact stated while driving approximately 75-80 mph, the lifter collapsed and the contact heard the engine rattling. The contact pulled over and contacted the manufacturer, who provided a tow to the dealer. The dealer diagnosed the vehicle with a bent push rod and that the lifter had collapsed. The contact related the failure to the Technical Service Bulletin number: PIP5776C. The vehicle was repaired. The failure mileage was 6,600.

Owner-reported narrative. 6,600 miles reported. Look up ODI 11418519 at NHTSA ↗

Owner report 11420511 · 2021-06-10 (June 10, 2021)

This evening while driving the windshield wipers started (while the wipers were in the off position). When using the turning signal it speeds up to approximately 3 times the normal speed. The display says the back hatch is open and the cargo light is on (the back hatch is closed). We turned off the car multiple times and the conditions persist.

Owner-reported narrative. Look up ODI 11420511 at NHTSA ↗

Owner report 11422158 · 2021-06-24 (June 24, 2021)

Purchased the new 2021 Chevrolet Suburban, 4 miles on odometer and left the dealer. Less than 20 minutes from dealer AC stopped working. Called dealer thinking it was small error. While on phone I looked under the vehicle which was now emitting foul burning odors. Noticed a very large amount of oil(1quart+) dripping from everywhere from engine to exhaust mid way down vehicle,oil cooler line was blown off. Towed newvehicle to dealer. Chevrolet wants me to keep this vehicle even though there was a TSB issued last year about this same issue. Chevr…

Owner-reported narrative. Look up ODI 11422158 at NHTSA ↗

Owner report 11424684 · 2021-07-13 (July 13, 2021)

Drove up to a stoplight 4th car in a turn lane, came to complete stop. Some cars closed ranks a little further so i released my foot off the brake and moved up a few more feet and stopped again. The car then accelerated with brake fully depressed and wouldn't stop. I then put gear to neutral Tac was very high maybe 5000. Put car into park and then turned off the engine. Restarted car and continued on my way. Contacted Chevrolet and my dealership for a service diagnosis coming up July19,2021. No image to anyone but I have heard of this problem …

Owner-reported narrative. Look up ODI 11424684 at NHTSA ↗

Owner report 11431340 · 2021-09-01 (September 1, 2021)

The lifter rods failed on my vehicle that has approximately 8,000 miles on it. The dealer said that this is a known issue and that there is a service bulletin out for it.

Owner-reported narrative. Look up ODI 11431340 at NHTSA ↗

Owner report 11432193 · 2021-09-08 (September 8, 2021)

Transmission leaked oil and the suv didn’t advice the loss of fluid. Still under repair

Owner-reported narrative. Look up ODI 11432193 at NHTSA ↗

Recall history

12 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

20V735000 · Seats:Critical Fasteners | Seats

Reported: 2020-11-25 (November 25, 2020)

General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.

Consequence: If an occupied front seat has loose or missing attachment bolts, it may move during a crash, increasing the risk of injury to the seated occupant.

Remedy: GM will notify owners, and dealers will inspect the seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began December 21, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-888-988-7267. GM's number for this recall is N202312720.

NHTSA campaign record ↗
20V792000 · Seat Belts:Critical Fasteners | Seat Belts

Reported: 2020-12-17 (December 17, 2020)

General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

Consequence: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.

NHTSA campaign record ↗
20V811000 · Seat Belts:Critical Fasteners | Seat Belts

Reported: 2020-12-23 (December 23, 2020)

General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

Consequence: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

NHTSA campaign record ↗
21V190000 · Seat Belts:Rear/Other | Seat Belts

Reported: 2021-03-18 (March 18, 2021)

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.

Consequence: A damaged seat belt can break during a crash, increasing the risk of injury to the occupant.

Remedy: GM will notify owners, and dealers will inspect the third-row outboard seat belts, replacing any damaged seat belts, and rerouting them if necessary, free of charge. The recall began on April 21, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313000.

NHTSA campaign record ↗
21V421000 · Air Bags:Srs Malfunction Warning Lamp/Light | Electrical System:Software

Reported: 2021-06-10 (June 10, 2021)

General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.

Consequence: The air bag malfunction indicator light may fail to warn the driver of a problem with the air bag, increasing the risk of injury.

Remedy: The communications gateway module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N212338110.

NHTSA campaign record ↗
21V455000 · Steering:Steering Control Module

Reported: 2021-06-17 (June 17, 2021)

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.

Consequence: Increased steering effort, particularly at lower speeds, increases the risk of a crash.

Remedy: The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.

NHTSA campaign record ↗
21V739000 · Fuel System, Gasoline:Delivery:Fuel Pump:Control/Drive Module

Reported: 2021-09-23 (September 23, 2021)

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.

Consequence: An engine stall increases the risk of a crash.

Remedy: Dealers will replace the fuel pump power control module, free of charge. Owner notification letters were mailed on October 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212332040.

NHTSA campaign record ↗
22V036000 · Power Train:Driveline:Driveshaft

Reported: 2022-01-27 (January 27, 2022)

General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.

Consequence: Driveshaft failure can cause a sudden loss of drive power, increasing the risk of a crash.

Remedy: Dealers will replace the left and/or right rear driveshaft assemblies, free of charge. Owner notification letters were mailed on March 14, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212351030.

NHTSA campaign record ↗
22V617000 · Seat Belts:Critical Fasteners

Reported: 2022-08-11 (August 11, 2022)

General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.

Consequence: A seat belt with a deformed rivet may not properly restrain an occupant, increasing the risk of injury during a crash.

Remedy: Dealers will inspect the rivet head formation on both the left and right side third-row seat belt buckle assemblies and replace seat belt buckle assemblies, as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed September 28, 2022. Owner notification letters were mailed on November 1, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N222372380.

NHTSA campaign record ↗
22V827000 · Exterior Lighting:Lighting Control Module:Software

Reported: 2022-11-03 (November 3, 2022)

General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Daytime Running Lights that do not deactivate as intended may cause a glare, reducing visibility and increasing the risk of a crash.

Remedy: Dealers will provide an over-the-air (OTA) update for the Body Control Module software, free of charge. Owner notification letters were mailed December 15, 2022. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222382220.

NHTSA campaign record ↗
24V797000 · Power Train:Automatic Transmission:Fluid/Lubricant:Valves/Valve Body | Power Train:Automatic Transmission:Control Module:Software

Reported: 2024-10-24 (October 24, 2024)

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Consequence: Rear wheel lock-up can increase the risk of a crash.

Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

NHTSA campaign record ↗
25V274000 · Engine And Engine Cooling:Engine:Hard Parts Internal/Mechanical

Reported: 2025-04-24 (April 24, 2025)

General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.

Consequence: Engine failure increases the risk of a crash.

Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

198 unique complaints in this selection. Analysis snapshot: 2026-09-30.

17.7%Usable mileage35 / 198 records
100.0%Valid incident date198 / 198 records
100.0%Valid filing date198 / 198 records
100.0%Ordered incident and filing dates198 / 198 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201020112012201320142015201620172018201920202021202220232024
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
5244.4%
ODI 10607892 · 72,000 mi

A CRACK APPEARED IN THE DASH ON THE CORNER OF THE AIRBAG! TWO MONTHS LATER ANOTHER CRACK APPEARED OVER THE INSTRUMENT PANEL. CURRENTLY THE ENTIRE CENTER PORTION OF THE DASH IS SINKING. OUR FEAR IS THIS WILL CAUSE AN AIRBAG MALFUNCTION OR IF THE AIRBAG DOES DEPLOY, THE ENTIRE CENTER PORTION OF THE DASH WILL BE THROWN INTO OUR FACE. I CONTACTED GM AND THEY AGREED TO PAY 60% TO HAVE A NEW DASH PUT IN. *TR

Look up ODI 10607892 at NHTSA ↗

6644.6%
ODI 10659969 · 55,000 mi

DASHBOARD CRACKED ABOVE INSTRUMENT PANEL AND AIRBAG. *TR

Look up ODI 10659969 at NHTSA ↗

2524.8%
ODI 10705732 · 31,637 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED AN UNKNOWN PLUG WAS LOOSE UNDER THE PASSENGERS SEAT. THE REPAIRS WERE MADE BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,637.

Look up ODI 10705732 at NHTSA ↗

2823.7%
ODI 10577243 · 36,000 mi

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A RIGHT TURN, THE BRAKES WOULD ERRONEOUSLY ACTIVATE CAUSING INDEPENDENT DECELERATION. THE CONTACT ALSO INDICATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE HORN HAD ALSO FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,000.

Look up ODI 10577243 at NHTSA ↗

1525.4%
ODI 10852003 · 47,000 mi

THE DASH WHERE THE AIRBAG CONNECTS HAS CRACKED. ANY TIME I SEARCH THE INTERNET FOR THIS ISSUE IT SEAMS A VERY HIGH MAJORITY HAVE THE SAME ISSUE.

Look up ODI 10852003 at NHTSA ↗

112.6%
ODI 10690897 · 36,000 mi

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE COMING TO A STOP IN TRAFFIC, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT SMOKE CAME OUT OF THE SIDE AIR BAGS, BUT THEY FAILED TO DEPLOY. THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MIL…

Look up ODI 10690897 at NHTSA ↗

62.7%
ODI 11040482 · 5,000 mi

THE VICHCLE CHEVROLET SUBURBAN LS 2016 I BOUGHT 6/26/2016 . AFTER 5,000 MILES AIR BAG LIGHT ON ALL THE TIME. THEN I WENT THE DEALER . THEY FIXED. AGAIN THE PROBLEM ACCRUE. THEY SENT AIR BAG RECAL NOTICE LETTER. THEN THEY FIXED. FOR WHILE IT WAS OK. THEN AGAIN THE AIRBAG LIGHT ON AND OFF LIKE THIS. THEN I WENT THE DEALER I SHOW THE PICTURE THE AIR BAG LIGHT IS ON ALL THE TIME. THEY SAID WE CAN NOT DO NOTHING. IF YOU WANT FIX YOU HAVE TO PAY. I TOLD THE WE BOUGHT BRAND NEW VICHCLE. I TOLD THEM YOU GUYS SOLD THE DEFECTED VICHCLE. SO THE CHARGED $1…

Look up ODI 11040482 at NHTSA ↗

42.8%
ODI 11155769 · 50,000 mi

THE AIRBAG LIGHT COMES ON WHEN DRIVING. ISSUES WITH AIRBAG WIRING UNDER SEAT. WIRING HARNESS IS ON BACK ORDER MEANING THIS IS A COMMON PROBLEM. GM SHOULD BE RECALLING AND TAKING CARE OF THESE ISSUES. WHEN ONE BUYS A 2017 SUBURBAN AND PAYING OVER $40K YOU DON'T EXPECT TO BE INVESTING MONEY TO BE FIXING SAFETY ISSUES.

Look up ODI 11155769 at NHTSA ↗

44.9%
ODI 11089761 · 4,700 mi

TL* THE CONTACT OWNS A 2018 CHEVROLET SUBURBAN. WHILE DRIVING 75 MPH, A VEHICLE CRASHED INTO A GUARDRAIL AND BOUNCED BACK ONTO THE ROADWAY. AS A RESULT, THE CONTACT CRASHED INTO THE FRONT OF THE VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER SUSTAINED SHOULDER AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER ALSO SUSTAINED HEAD INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT WHERE IT WAS AWAITING I…

Look up ODI 11089761 at NHTSA ↗

22.6%
ODI 11553895

Received a safety restraint warning message. Took the vehicle into the dealership and we were told that the passenger side seatbelt and front airbag needed to be replaced. We had it fixed, however it cost us $1400. The dealership would not replace it at no cost, even though we are shortly out of the warranty period and only at 51k miles.

Look up ODI 11553895 at NHTSA ↗

24.5%
ODI 11343883 · 1,500 mi

NONE OF THE AIRBAGS DID NOT DEPLOY DURING AN ACCIDENT. VEHICLE WAS MOVING FORWARD AND HIT ON THE DRIVERS SIDE FRONT QUARTER BY ANOTHER VEHICLE DOING APPROXIMATELY 45MPH. MY SUBURBAN WAS TURNING LEFT ONTO A HIGHWAY.

Look up ODI 11343883 at NHTSA ↗

63.0%
ODI 11416063 · 9,500 mi

I WAS INVOLVED IN A 40 MPH FRONTAL IMPACT COLLISION WITH ANOTHER VEHICLE. THE INITIAL IMPACT OCCURRED ON THE DRIVER SIDE FRONT CORNER OF THE VEHICLE. DURING THE INITIAL COLLISION ME HEAD SWUNG SIDEWAY STRIKING THE B POST WINDOW AREA AND KNOCKED ME UNCONSCIOUS FOR A SHORT TIME. I THEN T-BONED A TRUCK AND FINALLY CAME TO REST AGAINST ANOTHER VEHICLE. AT NO TIME DID MY AIRBAGS (FRONT OR SIDE) DEPLOY. NOR HAS MY VEHICLE EVEN REGISTERED THAT I WAS INVOLVED IN A COLLISION. I REQUIRED MEDICAL ATTENTION AND WAS TRANSPORT TO THE HOSPITAL. AFTER E…

Look up ODI 11416063 at NHTSA ↗

43.3%
ODI 11510032

The contact owned a 2022 Chevrolet Suburban. The contact stated while his wife was driving at approximately 30 MPH she crashed into another vehicle striking the driver's side door of the other vehicle, which then crashed into another vehicle in the rear having been redirected from the force of the impact. The vehicle had been moved in the same direction that the wife's vehicle was traveling. The vehicle that the wife had crashed into had run a stop sign. The contact stated that all the front air bags deployed, however, the wife told him that th…

Look up ODI 11510032 at NHTSA ↗

21.6%
ODI 11523330

Vehicle was purchased new, has 2900 miles on it. The service safety restraint system light came on. I know this has been on going issue in past on these vehicles and want it reported and documented.

Look up ODI 11523330 at NHTSA ↗

12.4%
ODI 11666254

Since purchasing the vehicle on September 27, 2024, I have experienced a series of troubling issues that raise serious concerns about its design, manufacturing, and overall safety, including: Airbag system malfunction: My airbags were nonfunctional for over a month. Tire-related issues: Required full replacement of the initial set of tires. Persistent alignment problems Bluetooth audio problems: Poor quality and connectivity with multiple phones, resolved only after a service visit in May 2025. Defective seat frame: Rear passenger-sid…

Look up ODI 11666254 at NHTSA ↗

Service Brakes
21.7%
ODI 10760697 · 74,407 mi

8-10-15 DRIVING ABOUT 35 MPH WITHOUT WARNING VEHICLE COMPLETELY SHUT DOWN. NO POWER STEERING OR BRAKES. WAS ABLE TO PULL OFF ROAD WITH DIFFICULTY BUT SAFELY. CHECK ENGINE LIGHT CAME ON. WAS ABLE TO START AFTER A MINUTE AND DROVE IMMEDIATELY TO JACK WILLIAMS CHEVROLET IN ST. AUGUSTINE FLA. THEY DIAGNOSED A BATTERY THAT NEEDED TO BE REPLACED (NO INDICATION OF CHECK ENGINE CODE ON RECEIPT JUST BATTERY TESTED AND NEEDED TO BE REPLACED) DROVE FOR A WEEK WITH NO PROBLEM THEN LEFT FOR MY HOME IN PENNSYLVANIA. IN VIRGINIA AFTER REFUELING AND ABOUT READ…

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53.4%
ODI 10512842 · 40,000 mi

I HAVE NOTICED THAT WHEN DECELERATING & APPLYING MY BRAKES WHEN APPROACHING A STOP THAT MY VEHICLE ACTUALLY WILL ACCELERATE ALL OF THE SUDDEN. THIS HAS HAPPENED ON SEVERAL OCCASIONS, NOT ALWAYS, BUT ENOUGH FOR ME TO BE CONCERNED. MY DAUGHTER ALSO EXPERIENCED THIS SUDDEN ACCELERATION WHEN SHE WAS DRIVING MY SUBURBAN. SHE, LIKE ME, SAID IT HAPPENED WHEN SHE WAS APPROACHING A STOP SIGN AND WAS APPLYING BRAKE PRESSURE. THIS SHOULD BE INVESTIGATED. *TR

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33.0%
ODI 10822637 · 103,000 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE DRIVING 45 MPH, THE RADIO AND DASHBOARD LIGHTS BLINKED OFF AND ON AND THE DOORS LOCKED AND UNLOCKED CONTINUOUSLY. THE CONTACT ALSO STATED THAT THE ENGINE WAS ACTING LIKE IT WAS STALLING. THE CONTACT STATED THAT THE ABS WORKED INTERMITTENTLY. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND SHUT IT OFF. WHEN THE VEHICLE WAS RESTARTED, THE ENGINE REVVED HIGHLY AS IF IT WERE IN NEUTRAL. UPON TAKING OFF, THE VEHICLE HESITATED AS IF IT WOULD STALL AGAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER. TH…

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86.8%
ODI 10553263 · 2,000 mi

WHEN BRAKING OR SLOWING DOWN THIS SUBURBAN ACTS LIKE IT WANTS TO KEEP GOING, LIKE A JERKING MOTION FORWARD AND BACK, MAKING THE STOP HARD, AS IF IT IS TRYING TO ACCELERATE AND BRAKE AT THE VERY SAME TIME, BECAUSE THE RPMS ARE CONSTANTLY MOVING UP AND DOWN SWITCHING FROM V4 TO V8 MODE. GOING DOWN HILLS AND GOING UP AN SHORT INCLINES THE VEHICLE DOES THE SAME JERKING MOTION, FORWARD AND BACK UNTIL I COME TO A COMPLETE STOP. WHEN TAKING OFF AND KEEPING A LOW SPEED UNDER 35 MPH THE VEHICLE CANNOT MAINTAIN THE SPEED, IT ACTS LIKE IT WANTS TO STOP ( …

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35.1%
ODI 10717602 · 12,000 mi

EMERGENCY BRAKE PEDAL IS THE PROBLEM. IT IS MOUNTED TOOOOO HIGH, CLOSE TO THE BOTTOM OF DASH- BOARD AND TOOOO FAR TO THE LEFT. IT MAKES IT VERY, VERY DIFFICULT TO GET THE PROPER LEVERAGE TO APPLY, ESPECIALLY IF WEARING BOOTS OR WORK SHOES. WHEN I ENGAGED IT THAT TIME MY ANKLE "POPPED". AT FIRST, THE LOUD NOISE CAUSED ME TO THINK IT CRACKED. IT TURNED OUT THAT THE PERONEAL TENDON HAD SLIPPED OUT OF IT'S ANKLE GROOVE & THE SUPPORTING LIGAMENT WAS NOW STRETCHED & UNABLE TO PROPERLY SUPPORT THE TENDONS & ANKLE. I'VE BEEN GETTING TREATMENT SINCE…

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14934.8%
ODI 10766460 · 3,000 mi

\THE ACCELERATOR PEDAL AND BRAKE PEDAL ARE SEPARATED BY 1-1/4 INCHES. AT REST, THE BRAKE PEDAL IS ABOUT 1/2 INCH HIGHER THAN THE ACCELERATOR PEDAL. WHEN DEPRESSED, THE BRAKE PEDAL IS 1 INCH LOWER. IT IS VERY EASY TO MOVE YOUR RIGHT FOOT FROM THE ACCELERATOR TO DEPRESS THE BRAKES AND NOT BE FAR ENOUGH OVER TO AVOID ALSO DEPRESSING THE ACCELERATOR AT THE SAME TIME. THERE IS 4 INCHES OF SPACE BETWEEN THE ACCELERATOR PEDAL AND SIDE OF THE CAR BODY ON THE RIGHT SIDE. THIS IS PLENTY OF ROOM TO RELOCATE THE ACCELERATOR PEDAL TO THE RIGHT, PERHAPS SO…

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7835.5%
ODI 10965728 · 14,000 mi

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

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4129.1%
ODI 11118804 · 53,333 mi

FRONT PASSENGER BRAKE PAD WEARING OUT UNEVENLY. THE INSIDE PAD IS 6MM DIFFERENT FROM THE OTHER 3 PADS. VERY DANGEROUS BRAKES WORE OUT IN 4 MONTHS. NOW BRAKES ARE SQUEAKING TERRIBLY WHILE DRIVING. STOPPING EFFORT HAS INCREASED AND FEELS UNSAFE

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1214.8%
ODI 11279550

TL* THE CONTACT OWNS A 2018 CHEVROLET SUBURBAN. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT SPOKE WITH SCHUMACHER CHEVROLET OF DENVILLE (281 US-46 E, DENVILLE, NJ 07834, [phone removed]) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT SHE SHOULD NOT PLACE THE VEHICLE INTO 4-WHEEL DRIVE UNTIL THE REMEDY WAS FOUND. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONF…

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33.8%
ODI 11325089 · 11,750 mi

2019 CHEVROLET SUBURBAN. AFTER STARTING THE VEHICLE, WHEN I STEPPED ON THE BRAKE TO COME TO A STOP, I HEARD AND FELT A GRINDING IN THE BRAKE PEDAL AND THE PEDAL WAS A LITTLE "MUSHY" AS WELL WHEN COMING TO A STOP. THE INSTRUMENT CLUSTER DISPLAYED A WARNING WHICH SAID "SERVICE BRAKE ASSIST." THE VEHICLE WAS TAKEN TO MY LOCAL CHEVROLET DEALER WHO ADVISED THAT THEY ARE REPLACING THE BRAKE BOOSTER SENSOR. THIS INCIDENT HAPPENED EACH TIME I STEPPED ON THE BRAKE, WHETHER I WAS IN MY SUBDIVISION AT VERY LOW SPEED OR ON A FOUR LANE DIVIDED SECONDA…

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36.8%
ODI 11433233

Have had starter problems since we purchased the vehicle. Starter intermittently loudly grinds when pressed 2-3 times a week and won’t start. Dealership could repeat problem once, but never fixed it. Took vehicle in at least half a dozen times. Never fixed. Car also makes an odd humming when gas is applied. This week, car started and died after driving a foot. Then car wouldn’t start at all. Brakes stiffened up and wouldn’t compress without substantial effort. Everything resolved on its own within 30 minutes. But the very next day, pulled inti …

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84.0%
ODI 11463392

While driving, I received a notice identifying a problem with the ESC system and that there was a brake system failure. I have received an advanced diagnostics alert about the antilock braking system. the vehicle was difficult to stop and required excessive pressure on the brake pedal.

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21.6%
ODI 11645877

I WAS DRIVING HOME AT HIGHWAY, I HEAR NOISE SCRAPPING NOISE FROM UNEVEN PAVEMENT AND ROLL OVER SPEED BUMP AND A PIECE OF METAL LIKE U SHAPE FELT OFF. WHEN I GET HOME, INSPECTED I SAW MY VEHICLE FUEL TANK HAGGING ON ONE SIDE. FOR SAFETY TO PREVENT TANK TO FELT OFF I HAVE TO GET A STRAP TO SECURE IT THE TANK TO THE FRANME .

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43.2%
ODI 11564444

The power steering on the vehicle had failed on December 10th, 2023. The sign was displayed on the dashboard for the vehicle. The vehicle was taken to Sunrise Chevy and stayed with them for a month for repair and they have been unable to repair the issue. They said the rack and pinion had gone bad on this brand new car. This is very dangerous as the safety of myself as well as others on the road are compromised due to faulty steering problems.

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511.9%
ODI 11645479

The check engine light came on at 14k miles indicating there was an emissions error. The brakes squeal and have had to be replaced 3 times since the original purchase in March of 2024. After the third replacement of brakes they still squeal. Even if the car is not braking it makes the noise. The radio shuts on and off constantly. Chevy reported they are aware of the issue but there is no fix at this time. The dealerships reset the radio but the issue persists. I’ve had to park the car because I’m afraid the brake issue is much more than th…

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Engine
65.1%
ODI 10563224 · 33,000 mi

SERVICE LIGHTS CAME ON - STABILITRAK SERVICE NEEDED. ENGINE LIGHT CAME ON. CAR WENT INTO REDUCED POWER MODE. ENGINE STARTED TO "SPUTTER". TOOK CAR IN FOR SERVICE AT GM DEALER. THEY NEED TO REPLACE THE THROTTLE BODY AND SENSOR. THIS PROBLEM IS REPORTED ALL OVER THE INTERNET WITH GM TRUCKS AND SUV'S. OBVIOUSLY THERE IS A MANUFACTURERS DEFECT. GM IS NOT COVERING THE PROBLEM OR FIXING IT AT THEIR COST. $600.00 TO FIX. *TR

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106.8%
ODI 10615532 · 1,000 mi

THE ACCELERATOR HESITATES WHEN PRESSED. THE CAR DOES NOT MOVE AND WILL THEN ACCELERATE RAPIDLY WHEN AT A STOP AND TRYING TO ACCELERATE THROUGH INTERSECTIONS. DEALER COULD NOT DUPLICATE FOR REPAIRS. RECURRING ISSUE. ALSO HAS A POPPING OR CLUNKING NOISE IN BACK PASSENGER SIDE. DEALER HAS DUPLICATED BUT NOT REPAIRED. *TR

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1211.9%
ODI 10459983 · 8,628 mi

WENT TO PUT MY SHOES ON AND I SAW THAT MY FRONT END OF MY TRUCK WAS ON FIRE .IT HAD BEEN 15 HOURS SINCE I HAD DRIVEN THE TRUCK . THERE WERE FLAMES COMING OUT OF THE FRONT PASSAGNER SIDE ON THE GRILL. AND ENGULFED THE FRONT END OF MY TRUCK. *TR

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1613.6%
ODI 10721470 · 32,000 mi

TRAVELING IN THE RIGHT LANE OF A FOUR LANE HIGHWAY. MANEUVERED INTO THE LEFT LANE AND ACCELERATED UNDER FULL THROTTLE TO PASS ANOTHER VEHICLE. AFTER MOVING BACK INTO THE RIGHT HAND LANE AND RELEASING THE ACCELERATOR PEDAL THE VEHICLE CONTINUED TO ACCELERATE. DEPRESSED ACCELERATOR PEDAL SEVERAL TIMES THROUGH ITS FULL RANGE OF MOTION TO ENSURE THAT IT WAS OPERATING FREELY BUT THAT RESULTED IN NO CHANGE. VEHICLE DID NOT RESPOND TO ACCELERATOR PEDAL INPUT CHANGED. SEEMED TO BE STUCK AT WIDE OPEN THROTTLE. APPLIED FULL BRAKE PRESSURE AS HARD AS POSS…

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11.7%
ODI 11287637 · 124,000 mi

OIL CONSUMPTION DUE TO AMF MODULE CAUSES LOSS OF OIL.

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399.1%
ODI 10669162 · 1,400 mi

THE VEHICLE COMPLETELY STALLS AND LOSES ALL POWER. IT USUALLY HAPPENS WHEN YOU RUN THE VEHICLE ON THE HIGHWAY AND HAVE TO COME TO A STOP AFTER EXITING. IN MY CASE I DROVE THE VEHICLE FOR AN HOUR AND HALF AND EXITED THE EXPRESS WAY. ONCE, I EXITED AND SLOWED DOWN TO COME TO A COMPLETE STOP THE ENGINE STARTS TO RUN ROUGH AND JUST BEFORE YOU COMPLETELY STOP IT STALLS OUT. THIS HAS HAPPENED AT LEAST SEVNE TIMES ON A 1400 MILE TRIP. IT EVEN HAPPENS WHEN YOU COME TO A STOP BEHIND OTHER CARS. YOU CAN PUT IT IN PARK OR NEUTRAL AND THE VEHICL…

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2712.3%
ODI 10914447 · 10,500 mi

WHILE DRIVING VEHICLE GOES INTO "ENGINE POWER IS REDUCED MODE" PREVENTING ANY ACCELARATION. ONCE YOU TAP THE BRAKES - THAT IS YOUR NEW MAXIMUM SPEED. IF GOING UP AN INCLINE AND YOU SLOW DOWN - NEW MAXIMUM SPEED. THE VEHICLE WILL NOT ACCELERATE. TO MAKE A LEFT TURN - THE VEHICLE HAS TO BE RESTARTED BEFORE THERE IS ANY SORT OF POWER/ACCELERATION TO CROSS THE ROAD. A VERY DANGEROUS SITUATION ESPECIALLY IF YOU CANNOT EASILY PULL TO THE RIGHT SIDE OF THE ROAD OUT OF HARMS WAY. THIS HAS HAPPENED 3 TIMES WITH A BRAND NEW 2016 CHEVY SUBURBAN. RES…

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2517.7%
ODI 11280275 · 9,400 mi

THIS VEHICLE KEEPS HAVING KEY FOB, ELECTRICAL ISSUES, TIRE SERVICE MAINTENANCE ISSUES, AND NOW ENGINE ISSUES RELATED TO THE KEY FOB. THE KEY FOB KEEPS SAYING IT IS NOT DETECTED. RECENTLY, WHILE DRIVING ON ROAD AT ABOUT 48 MPH, KEY FOB NOTIFICATION CAME ON DASHBOARD SAYING KEY FOB WAS NOT DETECTED, ENGINE SHUT OFF AND CAR HAD TO BE RESTARTED AGAIN USING FOB BOX INSIDE GLOVE COMPARTMENT, THIS WAS PARTICULARLY ALARMING. THE KEY FOB HAS HAD BATTERIES REPLACED AND THEY WORK BECAUSE THE CAR WILL REMOTE START AND HAVE TRIED BATTERIES IN OTHER ITEMS…

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1822.2%
ODI 11163327 · 6,500 mi

CHECK ENGINE LIGHT AND MISS FIRING. FAULTY FUEL INJECTOR ON CYLINDER #1.

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2633.3%
ODI 11241952 · 1,200 mi

DRIVING OUR NEWLY PURCHASED 4 WEEK OLD SUBURBAN DOWN I95. FOLLOWING A BATHROOM BREAK AT A REST STOP, WE LOADED UP IN THE CAR, STARTED IT VIA THE PUSH IGNITION AND DROVE DOWN THE ON RAMP ONTO THE HIGHWAY. WITHIN SECONDS, SMOKE BEGAN BILLOWING FROM THE HOOD. A FIRE UNDER THE HOOD ENSUED. WE WERE TRAVELING AT APPROXIMATELY 30-40MPH, WHEN THE SMOKE BECAME SUDDENLY HEAVY. WE PULLED OVER AND PARKED THE CAR ON THE SHOULDER AND ATTEMPTED TO TURN IT OFF. FOR 30-40 SECONDS, THE CAR WOULD NOT TURN OFF, RATHER, IT SHOOK AND SPUTTERED. WE EVACUATED T…

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1738.6%
ODI 11514201

The water pump burst without any warning.

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8643.4%
ODI 11418519 · 6,600 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated while driving approximately 75-80 mph, the lifter collapsed and the contact heard the engine rattling. The contact pulled over and contacted the manufacturer, who provided a tow to the dealer. The dealer diagnosed the vehicle with a bent push rod and that the lifter had collapsed. The contact related the failure to the Technical Service Bulletin number: PIP5776C. The vehicle was repaired. The failure mileage was 6,600.

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6149.6%
ODI 11511738

2022 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARD TO ENGINE STALLING, ILLUMINATED AIR BAG LIGHT AND LOUD RATTLING SOUND COMING FROM THE ENGINE.

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6652.8%
ODI 11515910

The car shifted into neutral while I was driving. I was slowing down to stop at a traffic light when it happened.

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2252.4%
ODI 11622888

While driving in the left lane of a two lane highway at highway speed of approx 65-70 mph the engine shut down. The instrument cluster said to “Press button to start engine”. I had no power. There was no throttle response. Luckily I was on a slight decline and was able to safely change lanes by coasting into the right lane then the shoulder. I was able to put the vehicle into park. The vehicle did restart. I took the vehicle to a Chevrolet dealer and was immediately told that there was an internal engine failure. I could have been rear ended or…

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Unknown Or Other
4639.3%
ODI 10704626

ELECTRICAL IS DASH IS CAUSING THE RADIO TO MESS UP. IT SWITCHES FROM RADIO TO USB TO CD TO AUX, WILL NOT STAY ON JUST ONE OF THEM MAKING LISTENING TO RADIO NOT POSSIBLE. THE AIR BAG LIGHT STAYS ON WITH A MESSAGE SAYING CHECK AIR BAG. THE TIRE MONITOR LIGHT STAYS ON AND DON'T KNOW WHY. ALSO THE ABS LIGHT COMES ON RANDOMLY, HAD THIS CHECKED OUT AND IT WOULDN'T GIVE THEM A CODE SO CHEVY COULDN'T FIX IT WHILE UNDER WARRANTY. THIS IS A LOT GOING AND WOULD LOVE FOR IT BE FIXED. I ALSO SEEN THAT STARTING IN 2011 THERE IS RECALLS ON THIS VEHICLE FOR EL…

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4631.1%
ODI 10744498 · 50,000 mi

I BOUGHT A GM CERTIFIED SUBURBAN AND LESS THAN TWO WEEKS LATER THE DASHBOARD CRACKED BEHIND THE AIRBAG. I CALLED THE DEALER AND GM AND ALERTED THEM TO THE PROBLEM AND TOLD THEM I FELT UNSAFE DRIVING THE VEHICLE WITH MY CHILDREN IN THE VEHICLE. I FEEL THAT IF THAT AIRBAG DEPLOYS IT COULD SEND THAT SHARP PIECE OF BROKEN PLASTIC FLYING THROUGH MY CAR. THEY WILL NOT FIX THE DASHBOARD WITHOUT ME PAYING FOR IT AND SAID IT IS NOT A COMMON COMPLAINT PEOPLE ARE HAVING. HOWEVER, EVERYONE I HAVE TALKED TO WITH A SUBURBAN, TAHOE, OR PICK UP TRUCK BETW…

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3837.6%
ODI 10863068 · 50,000 mi

DASHBOARD HAS CRACKED. VEHICLE WAS STATIONARY. I'M CONCERNED THAT IN THE EVENT OF AN ACCIDENT, SHARP PLASTIC PIECES COULD BE DANGEROUS.

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4538.1%
ODI 10855245 · 40,000 mi

THE DASHBOARD ON MY 2013 SUBURBAN, JUST OUT OF FACTORY WARRANTY WITH 40K MILES, SPONTANEOUSLY CRACKED WHILE THE VEHICLE WAS PARKED. THIS CRACK COULD POTENTIALLY AFFECT THE FUNCTION AND/OR SAFETY OF THE AIRBAG IN THE CASE OF AN ACCIDENT OR DEPLOYMENT. I CONTACTED GM AND THEY CLAIM TO KNOW NOTHING ABOUT THIS ISSUE AND DENY THERE IS A PRODUCT DEFECT. I HAVE SINCE FOUND MANY OTHERS ONLINE WITH THE SAME PROBLEM, SOME OF WHOM HAVE FILED LEGAL ACTION AGAINST GM FOR THE SAME ISSUE. THERE IS ALSO A FACEBOOK PAGE WITH OVER 3200 MEMBERS WITH THE SAME PROB…

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1728.8%
ODI 10720985

THE RECIRCULATING AIR SWITCH WILL NOT STAY "ON" THE WAY THE REAR A/C DOES, THE WAY THE CRUISE CONTROL DOES, THE WAY ALMOST EVERY OTHER SWITCH IN THE [XXX] TRUCK DOES. IT GOES OFF EVERY TIME YOU SHUT DOWN AND ALSO OTHER TIMES. IT IS LOCATED ON THE PASSENGER SIDE WITH A ITSY-BITSY IDIOT LIGHT THAT IS DIFFICULT TO SEE ESP. ON SUNNY DAYS SOOOOO OUT OF SIGHT=OUT OF MIND= ALWAYS BEING FORGOTTEN TO TURN BACK ON=ALWAYS BREATHING CANCER CAUSING DIESEL FUMES. THIS CLIMATE CONTROL IS THE WORLD'S WORST. THIS IS MY 8TH SUBURBAN & FIRST TIME FOR THIS. I…

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5312.4%
ODI 10779620 · 11,500 mi

WHILE BRAKING AT A LOW SPEEDS (20-25 MPH) MY TRUCK SURGED FORWARD. THIS SUDDEN ACCELERATION IN SPEED HAS CAUSED TWO (2) ACCIDENTS.

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2611.8%
ODI 10822503 · 2,000 mi

WHEN DRIVING MY NEW 2016 CHEVROLET SUBURBAN, I AM EXPERIENCING A BOOMING/ TUNNELING NOISE BETWEEN THE SPEEDS OF 45 MPH AND 60 MPH AND EXPERIENCING PRESSURE IN MY EARS FROM SOME SORT OF PRESSURE CREATED IN THE VEHICLES CABIN. THE PRESSURE IS VERY UNCOMFORTABLE. DEALER DOES CAN NOT GET DIRECTION FROM GM ON HOW TO ADDRESS THE ISSUE.

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1812.8%
ODI 10970627 · 453 mi

PRESSURE IN CABIN FELT STRONGLY IN EARS AT SPEEDS BELOW 40 MPH (CITY). WE HAVE HAD THIS PROBLEM FIRST ON A 2015 SUBURBAN, THEN A 2017 SUBURBAN PURCHASED BY OUR OFFICE LAST DECEMBER, AND NOW ON THE SECOND SUBURBAN PURCHASED MARCH 2017. WHILE DRIVING IN CITY, PARTICULARLY OVER SLIGHTLY BUMPY ROADS, CABIN PRESSURE IS VERY STRONG AND PAINFUL TO THE EARS.

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1012.3%
ODI 11301115

THE VEHICLE MANUFACTURER FAILED TO PROVIDE THE FEDERAL SAFETY STANDARDS STICKER AND DMV WILL NOT PROVIDE ME WITH MY REGISTRATION TO OPERATE MY SUV

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45.1%
ODI 11287219 · 15,377 mi

SEATBELT WOULD NOT RELEASE AND I WAS STUCK IN DRIVER SEAT AND FORCED TO CUT THE SEAT BELT TO FREE MYSELF

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49.1%
ODI 11696536

The transmission is not shifting appropriately from 2nd to 3rd 3rd to 4th. There is a huge whining noise when it reaches the end before shifts. There is known issues in the 2020 suburban and this vehicle was never recalled for similar issues.

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136.6%
ODI 11407855 · 361 mi

WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.

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108.1%
ODI 11447863

I was driving on the interstate and my sunroof exploded. There were few cars around me and I was not under a bridge. I did not see anything coming at the car or see anything drop or fall behind us. Just heard a lot exploding noise.

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1512.0%
ODI 11527660

Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication prior to the failure. After barely being able to get the vehicle into the brakedown lane, the vehicle would not restart. The electronics all worked, there were no warnings or indicator lights but the engine would not start despite multiple attempts by…

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24.8%
ODI 11735323

The glass of the front movable sun roof shattered. The glass shattered while driving on hwy 89 in Wyoming with no traffic or no identifiable reason for the event. While some glass was saved most of it blew out when is shattered. The problem has not been reproduced or confirmed by the dealer. The dealer blames a flying rock or other object impacting the glass even though no vehicles or source of incident impact was perceived. No one was interested in taking a report. There was a build up of pressure inside the vehicle prior to the blow out o…

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Electrical System
76.0%
ODI 10610174 · 46,000 mi

CRACK DASHBOARD IN THE AIRBAG CORNER, TWO DAYS AFTER ONE MORE IN THE MIDDLE THE STEERING WHEEL. *TR

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85.4%
ODI 10490235 · 48,000 mi

1.)WHEN WE WERE DRIVING THRU THE MOUNTAINS OUR ELECTRICAL SYSTEM STARTED TO GO HAYWIRE AND THE LIGHTS STARTED GOING IN AND OUT AND THE IGNITION STARTED TO ACT UP CAR TURNED OFF A FEW TIMES WE HAD TO RESTART IT WHEN WE BROUGHT IT TO THE DEALERSHIP TO GET CHECKED OUT THEY SAID THERE WAS COINS IN THE RADIO. 2.) THE DEFROSTERS FOR THE FRONT WINDSHIELD DOESN'T DEFROST THE WINDOW AT ALL WHEN DRIVING IN COLD DAYS THE WHOLE WINDOW FOGS UP AND FREEZES MAKING VISIBILITY TO NONE AND WE HAVE TO STOP WIPE DOWN THE WIND SHIELD AND DRIVE AGAIN FOR TEN MIN…

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109.9%
ODI 10459983 · 8,628 mi

WENT TO PUT MY SHOES ON AND I SAW THAT MY FRONT END OF MY TRUCK WAS ON FIRE .IT HAD BEEN 15 HOURS SINCE I HAD DRIVEN THE TRUCK . THERE WERE FLAMES COMING OUT OF THE FRONT PASSAGNER SIDE ON THE GRILL. AND ENGULFED THE FRONT END OF MY TRUCK. *TR

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1411.9%
ODI 10577243 · 36,000 mi

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A RIGHT TURN, THE BRAKES WOULD ERRONEOUSLY ACTIVATE CAUSING INDEPENDENT DECELERATION. THE CONTACT ALSO INDICATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE HORN HAD ALSO FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,000.

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711.9%
ODI 10705914

TL* THE CONTACT OWNS A 2014 CHEVROLET SUBURBAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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5713.3%
ODI 10669162 · 1,400 mi

THE VEHICLE COMPLETELY STALLS AND LOSES ALL POWER. IT USUALLY HAPPENS WHEN YOU RUN THE VEHICLE ON THE HIGHWAY AND HAVE TO COME TO A STOP AFTER EXITING. IN MY CASE I DROVE THE VEHICLE FOR AN HOUR AND HALF AND EXITED THE EXPRESS WAY. ONCE, I EXITED AND SLOWED DOWN TO COME TO A COMPLETE STOP THE ENGINE STARTS TO RUN ROUGH AND JUST BEFORE YOU COMPLETELY STOP IT STALLS OUT. THIS HAS HAPPENED AT LEAST SEVNE TIMES ON A 1400 MILE TRIP. IT EVEN HAPPENS WHEN YOU COME TO A STOP BEHIND OTHER CARS. YOU CAN PUT IT IN PARK OR NEUTRAL AND THE VEHICL…

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2511.4%
ODI 10970605 · 30 mi

THE DISPLAY MODULE WAS REPLACED. THEN THE HEAT WOULDN'T WORK SO THE ENTIRE DISPLAY SCREEN WAS REPLACED. THERE IS A GRINDING / VIBRATION THAT HAS NOT BEEN DIAGNOSED. FEELS LIKE IT SLIPS. IT ALSO GOT STUCK IN AN ACCELERATION AND THE BRAKES WOULDN'T WORK.

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2114.9%
ODI 10970628 · 1,353 mi

POWER TAILGATE HAS CLOSED BY ITSELF AND HIT PERSONS ON THE HEAD THREE TIMES IN THE FIRST TWO WEEKS FOLLOWING PURCHASE. VEHICLE WAS PURCHASED MARCH 21, 2017, TODAY IS 4/4/17. TAILGATE FOOT ACTIVATION HAS TRIGGERED WITHOUT FOOT MOVEMENT UNDER SENSOR, CAUSING UNWANTED OPENING OF THE TAILGATE.

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1417.3%
ODI 11186543 · 37,311 mi

TL* THE CONTACT OWNS A 2018 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. AFTERWARDS, THE "FAILURE TO OPEN RIGHT DOOR, ROLL WINDOW DOWN, AND PUT BACK UP" WARNING INDICATOR ILLUMINATED. THE CONTACT FOLLOWED THE INSTRUCTIONS AND THE VEHICLE RESTARTED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO BANNER CHEVROLET (5173, 5950 CHEF MENTEUR HWY, NEW ORLEANS, LA 70126, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE NEGATIVE BATTERY CABLE OVERHEATED, WHICH CAUSED THE FAILURE. THE VEHIC…

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67.7%
ODI 11241952 · 1,200 mi

DRIVING OUR NEWLY PURCHASED 4 WEEK OLD SUBURBAN DOWN I95. FOLLOWING A BATHROOM BREAK AT A REST STOP, WE LOADED UP IN THE CAR, STARTED IT VIA THE PUSH IGNITION AND DROVE DOWN THE ON RAMP ONTO THE HIGHWAY. WITHIN SECONDS, SMOKE BEGAN BILLOWING FROM THE HOOD. A FIRE UNDER THE HOOD ENSUED. WE WERE TRAVELING AT APPROXIMATELY 30-40MPH, WHEN THE SMOKE BECAME SUDDENLY HEAVY. WE PULLED OVER AND PARKED THE CAR ON THE SHOULDER AND ATTEMPTED TO TURN IT OFF. FOR 30-40 SECONDS, THE CAR WOULD NOT TURN OFF, RATHER, IT SHOOK AND SPUTTERED. WE EVACUATED T…

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715.9%
ODI 11307573 · 775 mi

2020 CHEVROLET SUBURBAN. UPON VEHICLE START: STEERING ASSIST, TRAILER BRAKE SYSTEM, STABILITY TRACK ALL INOP. TACHOMETER AND SPEEDOMETER INOP. NO REVERSE GEAR. WHEN IN DRIVE, ONLY FIRST GEAR OBTAINABLE AND MANUAL SHIFT MODE INOP. SEAT HEAT INOP. TURNED OFF AND RESTARTED APPROX FIVE TIMES AND ISSUES REMAINED. UPON SIXTH RESTART ISSUES NO LONGER PRESENT. DROVE 15 MILES HOME. VEHICLE SAT 2 HOURS, THEN RESTARTED AND OPERATED NORMALLY FOR 1/2 HOUR OPERATION, THEN TURNED OFF. VEHICLE OPERATED NORMALLY TWICE WITHIN TWO HOUR PERIOD…

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189.1%
ODI 11420511

This evening while driving the windshield wipers started (while the wipers were in the off position). When using the turning signal it speeds up to approximately 3 times the normal speed. The display says the back hatch is open and the cargo light is on (the back hatch is closed). We turned off the car multiple times and the conditions persist.

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2016.3%
ODI 11486651

When I started up the vehicle with the key fab button I noticed the cabin air blower came on as normal however when we went to the cockpit we noticed the engine was not running. When we went to start the vehicle (holding break and pressing start button) the dashboard started the Z71 launch sequence and then went to a dashboard as if I was in the normal drive mode however the dashboard was extremely dimly lit as if the backlight was not on and the engine still was not running. After several attempts to start using the brake+start button method …

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1310.4%
ODI 11528662

There were no accidents or near accidents but the computer system was spitting out different problems and telling me that different system were needing service such as the ESC system, the steering wheel column l, collision traction , etc plus the engine light came on. Thus occurred on the 20th of June. I took it in for service and they said they fixed the problem but then while coming home on the 22nd the system started acting up again. Took it back to the dealership and they said the computer lost communication. They had to keep my vehicle bec…

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37.1%
ODI 11645479

The check engine light came on at 14k miles indicating there was an emissions error. The brakes squeal and have had to be replaced 3 times since the original purchase in March of 2024. After the third replacement of brakes they still squeal. Even if the car is not braking it makes the noise. The radio shuts on and off constantly. Chevy reported they are aware of the issue but there is no fix at this time. The dealerships reset the radio but the issue persists. I’ve had to park the car because I’m afraid the brake issue is much more than th…

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Power Train
10.9%
ODI 10902977 · 100,000 mi

THE VEHICLE WAS IN MOTION, I HAD JUST TURNED ONTO A CITY STREET FROM A SHOPPING CENTER AND THE TRANSMISSION WENT OUT. THEIR WAS NOT ANY WARNING THIS WAS GOING TO HAPPEN. VEHICLE WAS DRIVING FINE UP UNTIL THAT POINT. THE VEHICLE DID NOT MOVE WHEN PRESSING ON GAS. ME AND MY CHILDREN CAME VERY CLOSE TO GETTING HIT, WE WERE SITTING IN THE MIDDLE OF THE STREET. NO WARNING SIGNS OF THIS. I HAD TO GET THE TRANSMISSION REPLACED. I DIDN'T PLAN ON SPENDING 4000 DOLLARS ON A 2010 CHEVY SUBURBAN.

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32.0%
ODI 10507216 · 23,000 mi

TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE LURCHED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. ADDITIONALLY, THE REAR LIFT GATE CLOSED ON ITS OWN WHILE THE CONTACT WAS STANDING UNDERNEATH. THE CONTACT SUSTAINED BRUISING TO HER FACE. ALSO, THE CONTACT STATED THE VEHICLE HESITATED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE W…

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55.0%
ODI 10555677 · 13,325 mi

WHILE DRIVING THE CAR WHEN IT WAS COLD, AND RUNNING FOR ABOUT 10 TO 15 MINUTES, WENT ON THE FREEWAY AND WHILE DE ACCELERATING, THE TRANSMISSION JERKED AND LOCK FOR A BRIEF SECOND, AND FELT LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. IT ONLY DOES THIS WHEN THE CAR IS STARTED FIRST THING IN THE MORNING OR EVENING. WHEN THE CAR IS COLD. THIS GIVES A FALSE SENSE OF BREAKING WHILE EXITING A FREEWAY AS THE TRANSMISSION LOCKS AND FEELS LIKE IT IS GOING TO LOCK ALL THE GEARS AND THROW YOU INTO THE WINDSHIELD. IT IS LIKE A ROLLER COASTER…

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65.1%
ODI 10721470 · 32,000 mi

TRAVELING IN THE RIGHT LANE OF A FOUR LANE HIGHWAY. MANEUVERED INTO THE LEFT LANE AND ACCELERATED UNDER FULL THROTTLE TO PASS ANOTHER VEHICLE. AFTER MOVING BACK INTO THE RIGHT HAND LANE AND RELEASING THE ACCELERATOR PEDAL THE VEHICLE CONTINUED TO ACCELERATE. DEPRESSED ACCELERATOR PEDAL SEVERAL TIMES THROUGH ITS FULL RANGE OF MOTION TO ENSURE THAT IT WAS OPERATING FREELY BUT THAT RESULTED IN NO CHANGE. VEHICLE DID NOT RESPOND TO ACCELERATOR PEDAL INPUT CHANGED. SEEMED TO BE STUCK AT WIDE OPEN THROTTLE. APPLIED FULL BRAKE PRESSURE AS HARD AS POSS…

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58.5%
ODI 10882643 · 50,000 mi

AFTER RETURNING FROM A TRIP AND WHEN PULLING INTO A PARKING LOT THE TRANSFER CASE SHIFTED FROM 2 WHEEL DRIVE INTO 4 WHEEL LOW ON ITS OWN. NO ERROR LIGHTS CAME ON. THE INDICATOR LIGHT DID NOT REFLECT THE CHANGE INTO LOW GEAR. THE TYPICAL CLUNK OF THE TRANSFER CASE SHIFTING AND DIFFICULTY TURNING ON DRY PAVEMENT WERE VERY EVIDENT. THE TRANSFER CASE WAS SET TO 2 WHEEL DRIVE, NOT AUTO. AFTER THE CAR SAT IN THE LOT FOR APP. 20 MINUTES, WE BACKED UP AND PULLED FORWARD AND THE TRANSFER CASE SWITCHED BACK INTO 2 WHEEL DRIVE, AGAIN ON ITS OWN. THIS H…

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4610.7%
ODI 10633493 · 1,000 mi

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT AFTER SHUTTING OFF AND EXITING THE VEHICLE, IT ROLLED AWAY. THE CONTACT WAS ABLE TO STOP THE VEHICLE BEFORE A CRASH OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

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4319.5%
ODI 11023344 · 28,768 mi

SINCE PURCHASE, OUR VEHICLE HAS BEEN TOWED INTO THE DEALERSHIP BECAUSE IT WOULD NOT TURN OFF AND WE HAD TO DISCONNECT THE BATTERY. THE VEHICLE DID THAT 2 MORE TIMES AFTER BEING TOWED IN. IT HAS HAD NEW MOTOR MOUNTS, NEW ROTARS, AND HAS BEEN IN A GM SERVICE CENTER 16 TIMES. THE MOST RECENT INCIDENT WAS WHEN THE VEHICLE DIED ON A HIGHWAY WITH 2 CHILDREN IN THE CAR. PLEASE SEE ATTACHED WORK HISTORY FOR THE VEHICLE

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3927.7%
ODI 11254878 · 72,000 mi

WHILE DRIVING NORMALLY ON THE HIGHWAY THERE APPEARED TO BE A HARD SHIFT BETWEEN FIRST AND SECOND GEAR AND WHEN SECOND GEAR DID KICK IN, THERE WAS A SUDDEN JERK. ALREADY HAVING MADE AN APPOINTMENT WITH THE DEALERSHIP THE NEXT DAY, THAT MORNING A WHIRLING SOUND APPEARED EACH TIME THE ACCELERATION PEDAL WAS PRESSED. WHEN WE GOT THE VEHICLE TO THE DEALERSHIP, THEY RAN A DIAGNOSTIC AND IT CAME BACK CLEAR. I ALSO PAY FOR ON STAR, AND THEY PROVIDE ME WITH REGULAR DIAGNOSTIC REPORTS, WHICH NEVER INDICATED A PROBLEM AND THE CHECK ENGINE LIGHT NEVE…

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1518.5%
ODI 11287024 · 42,000 mi

VEHICLE WAS PARKED AND ENGINE OFF AND KIDS WERE GETTING INTO CAR WHEN ONE OF THE KIDS PULLED IN THE SHIFTER AND SHIFTED THE VEHICLE INTO GEAR. THE VEHICLE BEGAN TO ROLL. THE SUBURBAN WAS STOPPED WHEN IT HIT ANOTHER VEHICLE PARKED BEHIND. THE SLOPE WAS SMALL AND THE IMPACT WAS INCONSEQUENTIAL. UPON FURTHER INSPECTION IT WAS FOUND THE VEHICLE CAN BE SHIFTED IN/OUT OF PARK WITH OR WITHOUT KEYS IN THE VEHICLE AND THE VEHICLE IN THE OFF POSITION. THIS EVENT COULD HAVE BEEN CATASTROPHIC, HAD A CHILD BEEN BEHIND THE VEHICLE WHEN IT CAME OUT OF PA…

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3747.4%
ODI 11297147 · 200 mi

STEERING DANGERIOUSLY STIFF, VEHICLE TAKES CONTROL AWAY FROM THE DRIVER VEHICLE WILL NOT TRAC STREIGHT, VEHICLE STALLS, LURCHES RUNS INTO OTHER VEHICLES ACCELERATOR PEDDLE TO SENSETIVE ENGINE UNRESPONSIVE DANGERIOUS

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1022.7%
ODI 11349572 · 200 mi

INTERMITTENTLY, WHILE ACCELERATING, A JOLT IS FELT EMANATING FROM THE RIGHT HAD SIDE, POSSIBLY TOWARD THE FRONT OF THE VEHICLE, WHEN THE AUTO FEATURE OF THE 4 WHEEL DRIVE IS ENGAGED. THIS OCCURS AT SPEEDS OVER 50. WHAT IS DESCRIBED IS AN ONGOING PROBLEM, SINCE THE VEHICLE HAS BEEN PURCHASED. NOT ONLY OCCURRING THE DATE AND MILEAGE PROVIDED IN THIS FORM, BUT CONSISTENTLY SINCE THAT DATE AND MILEAGE.

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3618.2%
ODI 11424684

Drove up to a stoplight 4th car in a turn lane, came to complete stop. Some cars closed ranks a little further so i released my foot off the brake and moved up a few more feet and stopped again. The car then accelerated with brake fully depressed and wouldn't stop. I then put gear to neutral Tac was very high maybe 5000. Put car into park and then turned off the engine. Restarted car and continued on my way. Contacted Chevrolet and my dealership for a service diagnosis coming up July19,2021. No image to anyone but I have heard of this problem …

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3226.0%
ODI 11486651

When I started up the vehicle with the key fab button I noticed the cabin air blower came on as normal however when we went to the cockpit we noticed the engine was not running. When we went to start the vehicle (holding break and pressing start button) the dashboard started the Z71 launch sequence and then went to a dashboard as if I was in the normal drive mode however the dashboard was extremely dimly lit as if the backlight was not on and the engine still was not running. After several attempts to start using the brake+start button method …

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1612.8%
ODI 11527660

Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication prior to the failure. After barely being able to get the vehicle into the brakedown lane, the vehicle would not restart. The electronics all worked, there were no warnings or indicator lights but the engine would not start despite multiple attempts by…

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716.7%
ODI 11638176

On[XXX], at approximately [XXX], while driving on [XXX] at a speed of 80 mph, my vehicle suddenly lost all power and shut down without warning. I had no choice but to steer to the shoulder lane amidst high-speed traffic on the busy interstate. After coming to a stop, the car would not restart, leaving me stranded in a highly precarious situation. As the weather conditions worsened, turning into a blizzard, and darkness set in, I contacted GM Roadside Assistance for help. I was informed that assistance would take at least an hour to arrive. Fee…

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Steering
21.7%
ODI 10610174 · 46,000 mi

CRACK DASHBOARD IN THE AIRBAG CORNER, TWO DAYS AFTER ONE MORE IN THE MIDDLE THE STEERING WHEEL. *TR

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21.4%
ODI 10819934 · 72,000 mi

TL* THE CONTACT OWNS A 2011 CHEVROLET SURBUBAN. THE CONTACT STATED THAT THE FRONT SECTION OF THE DASHBOARD CRACKED IN SIX PLACES. ALSO, WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL SHOOK. THE CONTACT STATED THAT THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 72,000.

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33.0%
ODI 10995872 · 89,139 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STARTED TO PULL WHILE ATTEMPTING TO CHANGE LANES. IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND STEERING ABILITY WAS LOST. THE DRIVER WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND THEN DROVE SLOWLY HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V112000 …

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21.7%
ODI 10643717 · 6,500 mi

WHILE TURNING LEFT AT AN INTERSECTION FROM A STOP, HALF WAY INTO THE TURN THERE WAS A CLUNK OR POP THAT WAS HEARD AND FELT ON THE LEFT DRIVER SIDE FLOOR BOARD. WHEN IT WAS TAKEN FOR INSPECTION, IT COULD NOT BE REPLICATED. THE SECOND TIME IT WENT FOR INSPECTION, WE WERE NOTIFIED THAT IT COULD NOT BE REPLICATED AND IF WE COULD MEET AT DEALER AND HAVE MECHANIC RIDE WITH US IN ORDER TO IDENTIFY THE NOISE. DURING THIS TIME THE TECH HEARD THE NOISE. WE WERE TOLD THAT THE VEHICLE WAS READY FOR PICK UP AND ON THE WORK ORDER, IT STATED THAT ALL SUSPENSI…

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11.7%
ODI 11519832

There is a technical service bulletin published (15-NA-082) that is the result of insufficient welds between the bracket and frame rail that hold the sway bar on the models listed in the TSB. Recently while on a road trip we experienced heavy (almost uncontrollable) truck swaying while on the high way. I now have to find someone with welding experience in order to fix this problem because I am concerned about the safety of my family driving this vehicle with this condition. Please consider a recall for this condition.

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5813.6%
ODI 10692807 · 6,000 mi

FAULTY STEERING COLUMN WAS BEEN REPLACED IN OCTOBER 2014 (AT APPROX. 6000 MILES) AND AGAIN IN MARCH 2015 (AT APPROX 12,500 MILES). *TR

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2210.0%
ODI 11002968 · 300 mi

I CONSTANTLY HAVE TO TURN THE STEERING WHEEL (ADJUSTING) FROM SIDE TO SIDE IN ORDER TO MAINTAIN A STRAIGHT DIRECTION, EVEN WHEN THE ROAD IS STRAIGHT. IT IS ESPECIALLY NECESSARY WHEN DRIVING ON HIGHWAYS. THE ONLY TIME I DON'T HAVE TO CONSTANTLY CORRECT THE STEERING IS WHEN THERE IS A CONSTANT SIDE WIND FROM ONE SIDE. IT IS AS IF I'M DRIVING A HIGH MILEAGE VEHICLE WITH WORN STEERING COMPONENTS. THE ISSUE HAS PERSISTED FROM DAY ONE WHEN THE VEHICLE WAS BOUGHT NEW. THIS IS MY FOURTH SUBURBAN, AND THE FIRST TIME I HAVE THIS ISSUE. I HAVE BEEN …

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64.3%
ODI 11255208 · 29,000 mi

I AM TRYING TO HAVE GM REINSTALL THE SAFETY FEATURE, LANE DEPARTURE WARNING ... I WOULD LIKE TO TALK WITH [XXXX], WHO IS QUOTED IN A [XXX] ARTICLE PUBLISHED 9-11-19. GM RECENTLY LITERALLY TOOK AWAY THE HAPTIC WARNING FUNCTION RECENTLY BY "UPDATING" THE SOFTWARE IN THE 2017 SUBURBAN. ON PAGE 298 OF THE OWNERS MANUAL IT STATES THAT WHEN THE CAR DRIFTS TO THE LEFT OR RIGHT, THE LANE DEPARTURE FEATURE WILL EITHER BEEP OR THERE WILL BE A RUMBLE IN THE SEAT ON THE LEFT OR RIGHT SIDE DEPENDING ON THE DRIFT. THIS IS A SAFETY FEATURE I PAID FOR AND LIKE…

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89.9%
ODI 11426679

The vehicle began to shake as if it would shut down. Then, the engine light came on. Then I received three text message alerts. We were shown paperwork regarding the service history that was done at Philips Chevrolet. Now we’re getting alerts regarding work that has to be completed within 7 days.

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67.7%
ODI 11253855

2019 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE ELECTRONIC VEHICLE STEERING SYSTEM. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD THE CONSUMER STATED THE VEHICLE WOULD VEER OUT OF THE LANE. THE STEERING WAS DIFFICULT TO CONTROL CAUSING TENDONITIS TO THE HANDS AND ARMS, HEADACHES, AND FATIGUE. THE DEALER WAS NOTIFIED AND STATED THE COMPUTER NEEDED TO ADJUST TO THE CONSUMER'S DRIVING. *JS *JS

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49.1%
ODI 11307573 · 775 mi

2020 CHEVROLET SUBURBAN. UPON VEHICLE START: STEERING ASSIST, TRAILER BRAKE SYSTEM, STABILITY TRACK ALL INOP. TACHOMETER AND SPEEDOMETER INOP. NO REVERSE GEAR. WHEN IN DRIVE, ONLY FIRST GEAR OBTAINABLE AND MANUAL SHIFT MODE INOP. SEAT HEAT INOP. TURNED OFF AND RESTARTED APPROX FIVE TIMES AND ISSUES REMAINED. UPON SIXTH RESTART ISSUES NO LONGER PRESENT. DROVE 15 MILES HOME. VEHICLE SAT 2 HOURS, THEN RESTARTED AND OPERATED NORMALLY FOR 1/2 HOUR OPERATION, THEN TURNED OFF. VEHICLE OPERATED NORMALLY TWICE WITHIN TWO HOUR PERIOD…

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31.5%
ODI 11541953

The computer component surged, and the vehicle is available for inspection. The vehicle brake function is lost. Stepping on the brake paddle did not apply brake. Brake function was disabled by the computer. I took the vehicle to dealer, they said it was a component that has high resistance that cause it. But not sure why it has high resistance at that time and the resistance is gone after driver restarted the vehicle. No one else inspected the component beside the dealership. There was no warning at all and this is the first time it happens…

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10.8%
ODI 11524772

the steering wheel heater turned on unexpectedly (it was 70 degrees outside) when I started the car this morning. The wheel was hot to the touch. To turn it off I had to turn it on and then off again. I am worried it may have a short or be a fire hazard if it is on all the time or without being turned on by a sensor or the driver.

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32.4%
ODI 11564444

The power steering on the vehicle had failed on December 10th, 2023. The sign was displayed on the dashboard for the vehicle. The vehicle was taken to Sunrise Chevy and stayed with them for a month for repair and they have been unable to repair the issue. They said the rack and pinion had gone bad on this brand new car. This is very dangerous as the safety of myself as well as others on the road are compromised due to faulty steering problems.

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12.4%
ODI 11742905 · 58,277 mi

The contact owns a 2024 Chevrolet Suburban. The contact stated that while driving at approximately 30 MPH, the steering wheel locked at an angle, and the message "Power Steering Not Active" was displayed, causing the vehicle to strike a curb. The steering column, control arm, radiator, fender, and wheel were significantly damaged due to the incident. The vehicle was then towed to a dealer, where it was diagnosed that the power steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of th…

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine20,227–100,500 mi48,063 mi10
ODI 11418519 · 6,600 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated while driving approximately 75-80 mph, the lifter collapsed and the contact heard the engine rattling. The contact pulled over and contacted the manufacturer, who provided a tow to the dealer. The dealer diagnosed the vehicle with a bent push rod and that the lifter had collapsed. The contact related the failure to the Technical Service Bulletin number: PIP5776C. The vehicle was repaired. The failure mileage was 6,600.

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ODI 11460510 · 12,800 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated while driving 80 MPH, the vehicle started shuddering and the engine was misfiring. The traction control, adaptive cruise control, and check engine warning lights illuminated. The vehicle then downshifted to 40 MPH independently. The contact turned the hazard lights on and continued to drive approximately 35-40 MPH. The vehicle was taken to the local dealer where it was diagnosed that two sets of engine lifters were bent and needed to be replaced. The manufacturer was notified of the…

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ODI 11547968 · 36,126 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated while driving approximately 35 MPH, the engine started to misfire, and the vehicle lost motive power. The contact stated that the check engine and other unknown warning lights were illuminated. The contact was able to drive the vehicle to a dealer who diagnosed the vehicle and determined that the lifters had collapsed. The lifters were replaced on only one side of the engine. The vehicle was repaired. The contact stated that the failure recurred one week after the repair. The manufa…

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Power TrainToo few reports for a range76,500 mi4 (sparse)
ODI 11645017 · 75,000 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving at various speeds, the vehicle jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not covered under NHTSA Campaign Number: 24V797000 (Power Train), which the contact linked to the failure. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failur…

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ODI 11717307 · 81,600 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated that while in reverse (R), the vehicle failed to reverse as intended. The contact’s wife continued driving at approximately 55 MPH, and an unknown message was displayed, and the vehicle failed to exceed 55 MPH. Additionally, the transmission was stuck in gear and failed to upshift into the next gear as designed. The vehicle was pulled over to the side of the road, and the battery was disconnected and reconnected, but the message remained displayed. The vehicle was towed to an indepe…

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ODI 11718829 · 35,000 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving 45 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the vehicle decelerated unintendedly. Additionally, the vehicle failed to exceed 42 MPH. Later in the day, the gear shifter was shifted to reverse; however, the vehicle failed to reverse as intended. The vehicle was taken to the dealer, where it was diagnosed with transmission valve body failure. The contact was informed that the transmission valve body needed t…

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Electrical SystemToo few reports for a range88,000 mi3 (sparse)
ODI 11561170 · 90,000 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated while driving 45-55 MPH, the vehicle lost motive power inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the fuel pump power control module had failed and needed to be replaced. Additionally, the dealer informed the contact that the battery needed to be replaced. The contact related the failure to NHTSA Campaign Number: 21V739000 (Fuel Sys…

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ODI 11640590 · 88,000 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated that while operating the vehicle, the infotainment center malfunctioned and displayed a black screen. The contact stated that the backup camera was inoperable. The contact stated that due to the failure, the vehicle was unable to receive over-the-air updates from the manufacturer that were safety-related. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 88,000.

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ODI 11766088 · 68,448 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving 20 MPH, the radio display screen was blank. Additionally, the vehicle turned on and off independently, the doors locked and unlocked independently, and the liftgate closed independently. The contact stated that the power running board failed to operate as needed and failed to activate on the front driver’s and passenger’s sides of the vehicle. The failure had occurred on several occasions. A dealer was contacted. The vehicle was towed to the dealer, where it was …

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Unknown Or OtherToo few reports for a range361 mi1 (sparse)
ODI 11407855 · 361 mi

WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.

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Engine And Engine Cooling104,250–130,500 mi108,035 mi8
ODI 11659052 · 132,000 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving 20 MPH and approaching a light, there was an abnormal ticking and knocking sound coming from the vehicle. There were no warning lights illuminated. The contact stated that the vehicle failed to accelerate above 25 MPH. The contact stated that the failure was related to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle was taken to an independent mechanic who determined that the vehicle had experienced engine failure. The vehicle was taken t…

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ODI 11662355 · 109,069 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated that while his wife was driving at undisclosed speeds, there was an abnormally loud banging sound coming from the engine compartment. The contact stated that the failure was related to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the rods were bent, and the lifters needed to be replaced. The vehicle was repaired. The manufacturer was not con…

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ODI 11665856 · 107,000 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated that the vehicle was listed under the application TURO. The contact stated that a person rented the vehicle and informed him there was an abnormal sound coming from the engine. The contact test drove the vehicle, and while driving 30 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light illuminated, and the contact heard an abnormal sound coming from the engine. The vehicle was towed to an independent mechanic, who d…

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Forward Collision Avoidance: WarningsToo few reports for a range361 mi1 (sparse)
ODI 11407855 · 361 mi

WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

24V797000 · 2024-10-2425V274000 · 2025-04-2413 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-10324V797000
ODI 11620213

Rims keep cracking on the inside where the tire is sealed. This has happen a total of three times to both front and rear passenger side. Tire pressures are 36psi as recommended by manufacturer. No major pot holes or other road hazards have been hit.

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ODI 11620782

The 22 inch rims on my vehicle are cast aluminum I'm assuming. I have had several cracks causing me to rapidly loose air on the tires while driving at highway speeds. I have had three cracks in different rims within the last week and have had the rims repaired twice. The vehicle has 75k miles on it. This is a major concern and safety issue. I've never seen that many cracks happen at once. Some say well your hitting potholes but that isn't the case here.

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ODI 11621901

The headlight adjuster failed. As a result, the headlight points straight down creating a safety issue at night. I have read online this is a common problem on suburbans and tahoes. This happened on my car around 60k miles and only ~3 years.

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2024-113None
ODI 11623927

I was sold a vehicle from a dealership in Green Bay Wisconsin under the impression all safety regulations were met. The day I drove it off the lot, I had issues with the back drivers' door, making wind noise. I had messaged the salesman, he stated it may have been the door seal. Days went by, it wasn't sitting well with me, I made an appointment with a local body shop in. regard's to the door and suspicion of something not right. I brought it to the body shop, they informed me, that the back air bags were deployed and stuffed back into the roof…

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ODI 11624869

The headlamps are defective and unexpectedly break causing them to aim basically straight down towards the pavement making it unsafe to drive at night. In February of this year I took the vehicle to Cox Chevrolet in Bradenton and they said the headlamps would need to be replaced and it would cost several thousand dollars. I rarely need to drive at night and have been taking our son's car since then. There is a chance one broke and I didn't notice at first then the second one but, at this point, it is unsafe to drive the vehicle at night. I …

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ODI 11625005

The fuel pump power control module (p129F, I believe) failed. I was in the carpool line when the engine sputtered then turned off, and would not turn back on. The engine light also came on. I had to walk my children the rest of the way, then got a tow truck. There were no dash light or other indications of a problem ahead of time. My local GM dealership was not able to get to me for multiple days, so I towed the vehicle to an independent mechanic. The mechanic informed me that there was already a recall on this part (Recall number N212332040)…

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2024-123None
ODI 11628218

My wife was driving the car witb our kids when the check engine light came on and it started struggling and smoking. We got it to autozone to be scanned. The scan showed that it was a misfire on cylinder 3. After a mechanic trying to troubleshoot the problem he found that there was no compression. We towed the vehicle to a Chevrolet dealership where the found that the lifters in 1 bank needs to be replaced. This a known issue and a letter of coverage has been issued. However I'm being told that my vin number is not covered even though it is the…

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ODI 11630671

Has been in the dealer multiple times for very hard shifting issues. Jerks when shifting gears from stop or in lower speeds. They have tried everything and cannot figure it out. But the techs have felt it when driving as well. It has been doing it for a long time. And it’s a concern when driving, I do not feel safe.

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ODI 11633161

The fuel tank strap bolts became loose and fell out, causing the fuel tank to drop. The vehicle has the original fuel tank and to our understanding, it has never been removed. We purchased the vehicle new and are the only owners.

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2025-018None
ODI 11633713

Rear drive shaft friction Message on the display read: Service Transmission Now Unable to Shift Soon

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ODI 11634550

brake master cylinder failure, took car to chevy after brakes got super hard to push , luckily no accident , felt like no brakes, at the point of failure, brake light, abs light, check engine light all went on ,at some point abs and brake light went off but check engine light stayed on and screen on Dash indicated max speed 62 then in a couple of minute screen showed max speed 42 mph , then lights go off except check engine and vehicle works as it should it randomly does this in one day so vehicle was taken in to dealership where they had a ha…

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ODI 11636720

Hi, my name is [XXX] . I have two major issues with my 2021 Chevrolet Suburban: The value body failed for the 2021 Suburban in December, causing engine power reduction and the engine transmission was not shifting properly. This was covered by my extended warranty, which I paid $2500 extra for at the time of purchase. Also, this VIN is for a Chevy Suburban Duramax Diesel. The Emissions Control Module ( ECM ) light has come on several times, starting from about 20K miles to now 61K miles. I noticed the ECM light comes on at about a 8K mile int…

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2025-028None
ODI 11640435

My car has 118,000 miles. The engine cam shaft just came apart, mechanic ordered new engine end of December and I’m told I’m still on a waiting list. I had to replace both sets of lifters when I had very few miles on car..of course the engine is now out of warranty. Thanks

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ODI 11640590 · 88,000 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated that while operating the vehicle, the infotainment center malfunctioned and displayed a black screen. The contact stated that the backup camera was inoperable. The contact stated that due to the failure, the vehicle was unable to receive over-the-air updates from the manufacturer that were safety-related. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 88,000.

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ODI 11641250

My wife, [XXX] , was running some errands last night before taking our oldest daughter to dance practice and the check engine light appeared and the Suburban lost all power immediately. The engine wouldn’t restart and thank God she wasn’t on the highway. She called AAA roadside assistance who came out and checked the battery which was fine but ultimately had to get the vehicle towed to Bowman Chevrolet in Clarkston, MI. Vehicle is a 2022 Chevrolet Suburban and this is a serious situation that could have been catastrophic if this occurred on the…

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2025-035None
ODI 11646173

Lifter failure. At 30,000 miles the engine had lifter failure and was diagnosed and repaired by Donaldson Chevrolet in Silsbee Texas. This was covered under the original manufacturer warranty. Lifter failed occurred again approximately 13 months later and at 63,000 miles. There was no initials warning lights prior to the failure. The failure was sudden. Loud ticking/ knocking sounds and loss of power. At ideal vehicle would severely shake. Check engine light did come at time of failure. Both times the failure occurred during acceleration from …

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ODI 11647131

[XXX] DIAGNOSE UNITS: 1.00 TECH(S) :1244 CUSTOMER STATES VEHICLE IS RUNNING ROUGH, MAKING A NOISE WHILE DRIVING COMING FROM THE REAR, PLEASE CHECK & ADVISE, FEELS LIKE RIGHT REAR WHEEL IS RUBBING checked over and found noise to be coming from rear differential. found bulletin #21-NA-028 for rear axle moan type noise on turns. followed service procedure per bulletin and drained and refilled rear diff service multiple times to correct customer concern. test drove vehicle after repair and noise is no longer present at this time. May be necessary t…

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ODI 11648003

Chevrolet is telling me my engine has failed at 75,000 miles. While driving on the highway recently I lost all power. I had my 3 kids in the car and was driving at highway speeds on a crowded highway and lost all power. I had to move over to the side of the road while in neutral with no power. Once I was on the side of the road, I was able to then turn the car off and turn it back on. I then drove to the nearest exit to get myself and family out of harms way. The car then began making a significant loud screeching/knocking noise. I have video o…

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2025-04725V274000
ODI 11652215

History of transmission shifting issues shortly after purchase (CPO from Dealership). Vehicle was taken to two separate dealerships, several times for this issue while still under the 100,000 mile CPO warranty. Dealerships claimed they could not replicate the issue, however problem continued. Now at 1198xx miles, the transmission failed while driving. was accelerating from stop and and the vehicle bucked, the rpms jumped, the service indicator illuminated, and when the vehicle stuck in limp mode. I spoke with one of the dealerships and explai…

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ODI 11657078

Car would not start. towed into dealer for repair. This is the second time this has occurred, a well-known issue with GM trucks. on both occasions was a defective part, Fuel pump power control module.

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ODI 11657678

My sub starting making an unusual banging noise when shifting. I reported it once to the dealer and they chucked it up as cause by the vechioe being driving in auto and not set to 2 wheel drive or 4 but instead auto. Was odd, but it still happens and now there a recall but the site does not include my vin even though maybe this is my problem.

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2025-0513None
ODI 11658094 · 104,000 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving 25 MPH, the vehicle was shaking and jumping and shut down unintendedly. The check engine warning light illuminated and was flashing. The vehicle was towed to the local dealer where it was diagnosed that there was catastrophic engine failure and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no recall on the VIN. The failure mileage was approximately 104,000.

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ODI 11658176

Safety Defect Complaint Vehicle Equipment: - Anti-lock Brakes - Full Front Air Bag - Passive Disabling Anti-theft Device Introduction: I am the registered owner and primary driver of a 2021 Chevrolet Suburban. I am filing this safety complaint regarding a serious system malfunction that occurred during an accident in 2023, resulting in injury to myself and my daughter. As a responsible vehicle owner who has maintained this vehicle according to manufacturer specifications since its purchase on July 21, 2021, I am deeply concerned about the safe…

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ODI 11658229

While at stoplight, check engine light came on and car starting shaking and could feel it hard shifting between gears. Heard banging noise from engine when trying to drive. Took it to the dealership and problems with camshaft and rod.

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2025-064None
ODI 11664757

What component or system failed or malfunctioned, and is it available for inspection upon request? -My engine started to make a loud ticking and knocking noise. I brought it into Good Chevrolet in Renton WA 6/3/25 where they told me there is an “internal engine failure due to failure of the lifters.” When I asked the dealership for the repair estimate so I could possibly have a second opinion, they said they were “not comfortable giving their information and the problem in writing.” They refuse to give us any documentation but were insistent th…

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ODI 11665856 · 107,000 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated that the vehicle was listed under the application TURO. The contact stated that a person rented the vehicle and informed him there was an abnormal sound coming from the engine. The contact test drove the vehicle, and while driving 30 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light illuminated, and the contact heard an abnormal sound coming from the engine. The vehicle was towed to an independent mechanic, who d…

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ODI 11667883

The vehicle started rumbling/vibrating/shaking when getting up to speed and at a consistent speed. Brought to an independent service center and was old that the torque converter is failing. No warning lamps or other problems prior to rumbling/vibrating that started on 5/22/25.

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2025-077None
ODI 11671798

Vehicle lost power, debris in cylinder from internal damage, crank case leaking air, oil leaking into cylinder, P0300, P0308, and P050D

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ODI 11671818

Engine is skipping when in reverse.

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ODI 11673837

There is an issue with the transmission when i accelerate at a slow pace. The car shakes and vibrates. Theres a possibility of an issue with the transfer case 4x4. When i turn the steering wheel and drive, it feels like it locks. It feels like 4x4 is on and theres a odd sound as well. I took my car to Hamilton Chevrolet and paid for inspection. They told me that there was no issue, but the issues i mentioned earlier in this message was mentioned to them. Those issues are still occurring. This is a recall issue but when i put my VIN number in, m…

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2025-085None
ODI 11679338

Was driving about 45 mph on 2 lane road. All of a sudden, without warning we lost power (had no propulsion). Luckily there was a residential side street that we were able to turn onto and get off of the highway with no shoulder. We coasted to the side of the street and called a tow truck. Had we not been able to get off the road, we would have been dead in the road, blocking an entire lane of a busy 2 lane highway without a shoulder to pull off on. There was no warning prior to incident but a message did appear during the incident. I believ…

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ODI 11680575 · 130,000 mi

The contact owns a 2021 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, an abnormal sound was coming from underneath the hood. The check engine warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failur…

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ODI 11680583

My suburban is 4 years old and needs a new engine. The dealership is seeing a lot of 21's with the same issue. Bank 1 and 2 have failed, both powerods are broken and the cans and lifters have failed. There were no prior warning. We were driving and 2 warnings popped up and we took it to a dealership. We then went to a private repair shop for second opinion. The warranty is 70k miles and my car is 72k miles. This should not be happening with a 4 year old. The other Suburban engine has been recalled but mine has no current recalls on it.

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2025-094None
ODI 11684390

I was driving when I received messages saying service ESC, Forward collision System Unavailable, & Service Traction Control. The vehicle began to shake hard when I applied brakes, had loss of power when pressing the gas pedal, and sounded like metal grinding. All of this put my children & I at risk as we were on interstate 35 with cars flying past us and I’m losing power. Initially the spark plugs and coil was were changed to no repair. It was towed to a dealership where they confirmed the lifter & cam failed which put metal in the oil. My only…

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ODI 11685179

Engine light comes on and now flashes. The service traction control and esc comes on. The whole vehicle shakes when idling. Certified GM dealer hooked it up and it says misfiring cylinder 6. All spark plugs replaced, new GM coil, new spark plug wires. Nothing has fixed it yet.

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ODI 11686529

While driving along on a city street, the check engine light came on. Once I turned onto the highway, there was a pop from the engine, and the vehicle started missing and vibrating. I turned around and drove the vehicle back home. A mechanic looked at it and said there were a lot of problems and recalls on these vehicles for misfiring. He said the problem is the lifters and they need to be replaced as soon as possible. He encouraged me not to drive it due to it may cause more damage.

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2025-103None
ODI 11691379

Engine while driving completely seized up. Crank shaft, cam shaft and oil pump water pump replaced. Low oil pressure alarm code present then sudden loss of power. Piston blown. There are similar recalls to 2021 suburbans however, this specific model is not in the recall. I was told I need a completely new engine. The car died in the middle of traffic and police had to call an emergency tow truck.

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ODI 11694774

CAR BURNS EXCESSIVE AMOUNTS OF OIL AND HAVE TO ADD REGULAR QUARTS OF OIL BETWEEN THE MANDATORY OIL CHANGE. CONSIDERED VEHICLE COULD MALFUNCTION AND CAUSE AND ACCIDENT OR CATCH FIRE. DEALER SAID THEY HAVE RECALLS FOR OTHER CHEVY SUVS AND TRUCKS WITH SAME ISSUE BUT NOT MY PARTICULAR MAKE AND MODEL. THIS ISSUE WITH CHEVY'S BURNING OIL WARRANTS AN INVESTIGATION SINCE CHEVY IS NOT ADDRESSING THE ISSUE.

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ODI 11696411

See attached document for complaint. To Whom It May Concern, I am writing regarding the recall on my 2021 Chevy Suburban. While I understand there is currently no active solution for the issue, I want to stress the seriousness of the situation. As a mother of [REDACTED] living in Wisconsin, I am deeply concerned that if my truck were to shut down due to engine failure and we could not get help quickly, my family would be exposed to the risks from the fire that inevitably could arrive. Given the harsh winters there, this poses an unacceptable…

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2025-115None
ODI 11698348

Engine is shaking like a bearing is going out, I've seen multiple recalls on this engine but for some reason my 6.2 isnt apart of them.

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ODI 11699213

I was driving and then the vehicle started running rough. There was no indication or warning lights before this happened. This is a huge safety issue because I could have had a wreck and injured people and my very own family. I took it to a Chevy dealership. They inspected the suburban and number 4 cylinder had a pool of oil in it. And they told me it need a new engine. Which it has the L87 engine that all the GM recalls are on. However, they are telling me mine isn't on the recall. They don't know if GM is going to cover it because it has 111…

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ODI 11700836

We have a defective engine that stopped working after 120 miles. We can drive the car because it can leave us on the road or catch fire, this is what the mechanic told us, GMC option is to buy another car.

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2025-123None
ODI 11704228

I have a 2021 Chevy Suburban with the L87 6.2L V8 engine. At 7k miles, we have lost propulsion, leaving the car undrivable. resulted in the dealer replacing all 16 lifters under a recognized bulletin. I never received extended 6yr 100k mile powertrain warranty as described in the bulletin. Since then, There have been 3 other issues with loss of propulsion, resulting in replacement of fuel pump modulator. belt pulley system, One of the incidents left us without power or control of our vehicle on the interstate, with no where to pull ove…

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ODI 11705211

Vehicle experienced sudden engine malfunction including rough idle, hard misfire, and flashing check engine light. Vehicle was diagnosed with a collapsed lifter and internal engine failure. Metallic debris was found in the engine oil, including silver and gold/bronze particles consistent with bearing material. A Chevrolet dealer inspected the vehicle and determined that the engine requires complete replacement due to internal mechanical failure. Vehicle is equipped with the 6.2L V8 (L87) engine. The failure occurred without warning and presen…

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ODI 11707244

The car was driving at 60 MPH on a regular commute to work and the car was stalling and shaking and soon after the check engine light came on with multiple issues.

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2026-015None
ODI 11710921

Engine is running low on oil all the time. took it to dealer they said, there is sludge build up. Found oil fouling on CYL 3 and and found Spark plugs with excessive oil no external leaks found recommend new engine

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ODI 11712709

On January 13, 2026, the engine in my Suburban failed suddenly and completely, rendering the vehicle inoperable without warning. The failure left me stranded with my children, creating a serious safety concern and requiring immediate towing. Prior to that day, the vehicle exhibited no ongoing symptoms, warning lights, or performance issues, aside from a ticking noise that appeared only on the day of failure. The vehicle was towed to an authorized Chevrolet dealership, where it was determined that the engine was damaged beyond repair and require…

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ODI 11713386

After purchasing the car, the engine oil low light came on after driving about 2,000 miles on a fresh oil change. We took the car to the Chevrolet dealer where they said the engine was over 2 quarts low on oil and recommended a fresh oil change. After another 2,000 miles of driving the low engine oil light came on again. We took it back to the same dealership and started the oil consumption test. After several months of oil checks, it was determined that the engine failed the test and service was recommended and would be covered under warranty.…

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2026-0210None
ODI 11714782

There is an electronic problem that continues to trip the warning for the Air Ride suspension system to fail leaving the vehicle stuck at its current ride height or it drops eithee the front or rear suspension to the ground while simultaneously raising the front or rear to its highest setting. It also causes the vehicle speed to drop immediately to 56 mph. Issue has been scanned by several dealers to determine air leaks, pinched wires, failing compressor and all were found to be in normal operation. This is a huge safety concern as well as a hu…

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ODI 11715642

My vehicle will not go in reverse.

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ODI 11716915

My vehicle is having an oil consumption problem. 2 quarts were missing from my oils consumption test. The dealer is now doing a secondary oil consumption test and I’ve read up and learned that there have been a lot of recalls with the engine and oils changes.

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2026-0310None
ODI 11722005

While driving, the engine malfunctioned. There were no warning lamps, messages, or other symptoms prior to the malfunction. The vehicle has been inspected and repaired by a Chevrolet dealership.

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ODI 11722779

In April of 2022 with 26k miles my vehicle had its first engine failure, Chevrolet dealership had to replace engine lifters due to a known engineering defect with the 2021 6.2 L87 engine. Now in late February 2026 with 80k miles my engine has locked up and requires a brand new engine replacement. For some reason, even though this is a L87 6.2L 2021 engine it is not part of the broader recall for this exact same engine failure for the same engine year and model.

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ODI 11722922

Rear Axle is grinding. Took vehicle into dealer and it is the well documented rear axle issue but this vehicle is not included in a recall. The differential fluid was replaced and figure 8s were done but there is still grinding. The rear axle also drags at times when in auto 4wd. The dealer said the next step would be to replace the axle. This is the issue: Differential Noise/Failure: Reports indicate a rubbing noise while turning, often attributed to the rear differential. In some cases, the entire rear differential has required replace…

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2026-044None
ODI 11729192

Had an engine replacement in dec of 2025 and had to pay for it since wasn’t under warranty or recall. And now my replacement engine which has a warranty now. Just failed in March 2026 which about 3 months later. Had metal shavings in engine and multiple cylinders misfiring. And now I don’t have a family vehicle to drive my family around again. There should’ve been a recall on my engine, but wasn’t this is not fair. And I’m paying the price for it.

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ODI 11730078

Lane departure assist, adaptive cruise control, auto emergency braking, adaptive high beam, forward collision warning system became unresponsive while driving on highway during trip. Had to take vehicle into GM dealership for ADAS camera replacement.

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ODI 11732284

My 2021 Chevrolet Suburban experienced a sudden no start condition which required the vehicle to be towed for repair. A diagnostic inspection determined that both the fuel pump and the fuel pump control module had failed. I paid out of pocket for the full repair, including replacement of both components. Several months later, GM issued a safety recall for the fuel pump control module on this vehicle. I submitted a reimbursement request to GM. GM agreed to reimburse only the control module , but refused to reimburse the fuel pump, even though t…

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2026-055None
ODI 11735081

The transmission of the 2021 Suburban failed. While operating the vehicle down a state highway, out of nowhere the power was reduced significantly while in traffic. It would not go over 30 MPH after forcing itself to 30 MPH while driving down the busy highway. After struggling to find a safe place to park, the vehicle would not, and still will not, go into reverse. There were no warning lights of any sort prior to this incident. Now there are several warning lights. The vehicle has been towed and taken to a repair shop with current unknown diag…

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ODI 11738718

Had to replace entire engine for same reason other GM engines are recalled for, the lifters and shifting cylinders. This should also be covered under a recall! It left me and my kids stranded.

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ODI 11740036

Suburban started to have shudder at lower rpm on acceleration. I took it to the dealer and they confirmed the valve is bad. They are unsure at this time but depending on damage from the bad value my Suburban may also need a new torque convertor or transmission.

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2026-065None
ODI 11742058

The failure involved the transmission valve body control valve within the automatic transmission system of the 2021 Chevrolet Suburban, a critical component responsible for regulating hydraulic pressure and controlling gear shifting. The malfunction caused erratic and unreliable shifting behavior, including hesitation, harsh engagement, and loss of proper acceleration; the failed component is in the custody of Northside Chevy in San Antonio, TX. This issue created a significant safety risk, as the unpredictable transmission response impacted …

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ODI 11742128

The front headlight leaks water which pools inside the led front headlight bezel causing the headlamp to blow/fail. This is a known GM issue and TSB's have been initiated. Concern was confirmed by the dealership who reported that the seal on the headlamp had failed causing the water leak and full replacement of the headlamp/headlight bezel needed to be replaced.

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ODI 11743773

2021 Chevy Suburban started to have harsh shifting particularly on acceleration and shuddering at higher rates of speed (feeling like you are driving over a rumble strip). I took it to the dealer, and they confirmed the torque converter was in the process of failing. It's currently in the shop getting a new torque converter. No warning messages/lights had yet appeared. Technician at dealer stated that this was a common failure with this model.

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2026-076None
ODI 11748810

I had a recall serviced on a Friday which was completed by the dealership. My car sat all weekend and was not driven until Monday AM which was fine. After work, there were several warning lights that popped up and it was making a terrible noise. I was unable to drive home and had to have my car towed to the dealership. Following there inspection, my engine had to be replaced due to a known issue with this engine and GM. Cylinder #2 misfire, lost compression - lifter had spun in guide, camshaft is damaged - engine needs to be replaced. Unfor…

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ODI 11750175

COMPONENT: The 10-speed automatic transmission failed on 6/29/26, locking the vehicle completely in neutral. The neutral override could not be disengaged even by dealership technicians. Vehicle is currently at [XXX] Chevrolet, [XXX] and is available for inspection. SAFETY RISK: I have 3 young children who are regular passengers. The failure occurred without warning. Had it happened at highway speed in oncoming traffic, I would have had no ability to move the car , creating a direct risk of a serious or fatal collision. CONFIRMED BY DEALER: Yes.…

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ODI 11750547

What component or system failed or malfunctioned, and is it available for inspection upon request? (On our 2021 gasoline suburgan, the rear wheels locked up at free-way speeds, which nearly caused a possibly fatal accident. The lock released but it appears the strain caused rear differential gear teeth to break and the rear differential now needs to be replaced for the vehicle to operate properly.) How was your safety or the safety of others put at risk? (The sudden rear wheel lockup at freeway speeds resulted in temporary loss of control of th…

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2026-085None
ODI 11755546

Fuel pulp module failed on highway. Was told there is not a recall on my VIN even tho online there is a recall and known issue for the part

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ODI 11755959 · 70,000 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving approximately 40 MPH, the vehicle failed to accelerate as needed. The contact was able to coast to the side of the road, and the vehicle was turned off. There were no warning lights illuminated. The vehicle was towed to the dealer and was diagnosed with fuel pump power control module failure. The vehicle was not repaired. The contact discovered a recall for the issue; NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included. The …

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ODI 11759283

While coming to a stop on a highway, the engine started running very rough, shaking the vehicle constantly, and the check engine light came on and the ESC failure notice came on. We brought it to an independent repair shop that ran diagnostics and recommended the vehicle needed a new engine and should not be driven for risk of it seizing. They introduced us to the fact that there was a GM recall on this particular engine and production year. Upon taking the vehicle to the local Chevy dealership, they suggested that we first repair a failed cy…

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2026-09 (partial)11None
ODI 11761264

This vehicle has been towed approximately 7 times in the last year. For all instances in [XXX] in 2025, the dealership told us there were no issues. The completed the recall on the L87 and it 'passed'. The dealership then updated the oil to 40W and sent us on our way. We continued to have issues, but it was deemed to be the transmission. We had that relaced earlier this year. On XXX the car shut off again while driving on a highway. Upon this dealership taking a look at it, they have determined the engine has locked up for reasons under the L87…

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ODI 11761484

The transmission shutter and hesitates while downshifting.

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ODI 11763980

I am filing this complaint regarding a serious engine and safety issue with my 2021 Chevrolet Suburban equipped with the GM 6.2L engine, with approximately 45,500 miles. The vehicle has developed a noticeable and abnormal shaking/vibration coming from the engine. At the same time, the vehicle experiences a significant loss of power, at times becoming so severe that the engine feels as though it is going to shut off. This is a serious safety concern. A sudden loss of engine power could occur while driving in traffic, accelerating, merging, or …

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 283 reports

2022: 43 complaints · 2023: 83 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202261843
2023162683
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202212300
202312401

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEnginePower TrainFuel/Propulsion SystemElectrical SystemUnknown Or OtherEngine And Engine CoolingForward Collision Avoidance: WarningsService Brakes
Engine—
7
ODI 11447110

Came to a stoplight and the car came to a stop. The car then automatically shifted into park on its own. The car would not shift out of park an the engine would not start. The car just died. Police showed up as I was in the middle of traffic and no one could even get the car to shift into neutral to push it out of the road. Very dangerous situation. Tow truck came and they could not even get the car in neutral. So they had to drag the car onto a flat bed. Dealer has examined the car. The starter was bad, the fuse box was bad but the …

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ODI 11503779

Multiple issues with transmission since owned. It randomly goes into "limp" mode and everything will blink and it won't start back. The transmission has always shifted hard and sounded funny they told me if was normal for the vehicle. Leaking transmission fluid when owned for 4 months. I have had to the dealer multiple times, several repairs, told it is safe to keep driving by GM. The inverter is bad and told me it was ok to drive until they can repair. GM will not give me a fair response or answer. The dealership won't buyback, and offered to …

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ODI 11565887

Originally we had an engine light come on upon the engine chugging and the vehicle lunging forward at times. The diagnostic showed a bad lifter on the passenger side. They then replaced the passenger side lifters. We asked them to replace both sides since this was a known problem with our year, make, and model. They said they weren't replacing both sides of the lifters. Luckily we were still under the warranty for this repair. Now, a little over a year later on the day we were taking it to trade in, the engine light came on and the engine start…

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4
ODI 11636720

Hi, my name is [XXX] . I have two major issues with my 2021 Chevrolet Suburban: The value body failed for the 2021 Suburban in December, causing engine power reduction and the engine transmission was not shifting properly. This was covered by my extended warranty, which I paid $2500 extra for at the time of purchase. Also, this VIN is for a Chevy Suburban Duramax Diesel. The Emissions Control Module ( ECM ) light has come on several times, starting from about 20K miles to now 61K miles. I noticed the ECM light comes on at about a 8K mile int…

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ODI 11685179

Engine light comes on and now flashes. The service traction control and esc comes on. The whole vehicle shakes when idling. Certified GM dealer hooked it up and it says misfiring cylinder 6. All spark plugs replaced, new GM coil, new spark plug wires. Nothing has fixed it yet.

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ODI 11704228

I have a 2021 Chevy Suburban with the L87 6.2L V8 engine. At 7k miles, we have lost propulsion, leaving the car undrivable. resulted in the dealer replacing all 16 lifters under a recognized bulletin. I never received extended 6yr 100k mile powertrain warranty as described in the bulletin. Since then, There have been 3 other issues with loss of propulsion, resulting in replacement of fuel pump modulator. belt pulley system, One of the incidents left us without power or control of our vehicle on the interstate, with no where to pull ove…

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5
ODI 11432967

We have had several incidents of issues with the engine and electrical system. There are as follows: - NO CHECK ENGINE LIGHTS and engine failed. - Engine continues to be sluggish and hesitant. Headlights do not come on when in "auto" and it is dark outside. - Doors lock with the keys inside and the engine is off. - Keys are showing in sleep mode or not present when they are present. The engine went down on May 6, 2021 and I was on the highway with 2 of my children. I could not accelerate. There was traffic and could not keep up. I was able t…

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ODI 11440352

Car suddenly swerved, loud knocking started. Multiple system failures started flashing. Forward collision, ECS, traction control, the car was vibrating, jerky. I have multiple videos as well. The dealership literally told me they’d seen a ton of these when I called immediately and then told me to keep driving because the damage was done and if the engine died well then it’s under warranty. I have 3 children under 5 and that is NOT an appropriate answer when I asked about it being safe to drive considering it’s jerky/shaking/knocking, and has mu…

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ODI 11503779

Multiple issues with transmission since owned. It randomly goes into "limp" mode and everything will blink and it won't start back. The transmission has always shifted hard and sounded funny they told me if was normal for the vehicle. Leaking transmission fluid when owned for 4 months. I have had to the dealer multiple times, several repairs, told it is safe to keep driving by GM. The inverter is bad and told me it was ok to drive until they can repair. GM will not give me a fair response or answer. The dealership won't buyback, and offered to …

Look up ODI 11503779 at NHTSA ↗

4
ODI 11422158

Purchased the new 2021 Chevrolet Suburban, 4 miles on odometer and left the dealer. Less than 20 minutes from dealer AC stopped working. Called dealer thinking it was small error. While on phone I looked under the vehicle which was now emitting foul burning odors. Noticed a very large amount of oil(1quart+) dripping from everywhere from engine to exhaust mid way down vehicle,oil cooler line was blown off. Towed newvehicle to dealer. Chevrolet wants me to keep this vehicle even though there was a TSB issued last year about this same issue. Chevr…

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ODI 11699213

I was driving and then the vehicle started running rough. There was no indication or warning lights before this happened. This is a huge safety issue because I could have had a wreck and injured people and my very own family. I took it to a Chevy dealership. They inspected the suburban and number 4 cylinder had a pool of oil in it. And they told me it need a new engine. Which it has the L87 engine that all the GM recalls are on. However, they are telling me mine isn't on the recall. They don't know if GM is going to cover it because it has 111…

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ODI 11716915

My vehicle is having an oil consumption problem. 2 quarts were missing from my oils consumption test. The dealer is now doing a secondary oil consumption test and I’ve read up and learned that there have been a lot of recalls with the engine and oils changes.

Look up ODI 11716915 at NHTSA ↗

2
ODI 11665856 · 107,000 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated that the vehicle was listed under the application TURO. The contact stated that a person rented the vehicle and informed him there was an abnormal sound coming from the engine. The contact test drove the vehicle, and while driving 30 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light illuminated, and the contact heard an abnormal sound coming from the engine. The vehicle was towed to an independent mechanic, who d…

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ODI 11753933 · 106,000 mi

The contact owns a 2021 Chevrolet Suburban used to tow a 30-foot trailer. The contact stated that while towing the trailer and driving 60 MPH up an incline with no shoulder, the vehicle shut off in a remote area. The contact was able to move the vehicle off the roadway. There were no warning lights illuminated. The brakes and power steering features became inoperable. The vehicle shifted to neutral without driver input. The contact stated that the failure was associated with NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The loca…

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3
ODI 11440352

Car suddenly swerved, loud knocking started. Multiple system failures started flashing. Forward collision, ECS, traction control, the car was vibrating, jerky. I have multiple videos as well. The dealership literally told me they’d seen a ton of these when I called immediately and then told me to keep driving because the damage was done and if the engine died well then it’s under warranty. I have 3 children under 5 and that is NOT an appropriate answer when I asked about it being safe to drive considering it’s jerky/shaking/knocking, and has mu…

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ODI 11684390

I was driving when I received messages saying service ESC, Forward collision System Unavailable, & Service Traction Control. The vehicle began to shake hard when I applied brakes, had loss of power when pressing the gas pedal, and sounded like metal grinding. All of this put my children & I at risk as we were on interstate 35 with cars flying past us and I’m losing power. Initially the spark plugs and coil was were changed to no repair. It was towed to a dealership where they confirmed the lifter & cam failed which put metal in the oil. My only…

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ODI 11719559

The check engine and traction control light came on in my car. This was accompanied by a clanking sound, shaking. The panel said “ SERVICE ESC” “ service traction control” and “ forward collision system unavailable” The Chevrolet light logo on the back of my car will also not turn off occasionally whenever the car is turned off.

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0
Power Train
7
ODI 11447110

Came to a stoplight and the car came to a stop. The car then automatically shifted into park on its own. The car would not shift out of park an the engine would not start. The car just died. Police showed up as I was in the middle of traffic and no one could even get the car to shift into neutral to push it out of the road. Very dangerous situation. Tow truck came and they could not even get the car in neutral. So they had to drag the car onto a flat bed. Dealer has examined the car. The starter was bad, the fuse box was bad but the …

Look up ODI 11447110 at NHTSA ↗

ODI 11503779

Multiple issues with transmission since owned. It randomly goes into "limp" mode and everything will blink and it won't start back. The transmission has always shifted hard and sounded funny they told me if was normal for the vehicle. Leaking transmission fluid when owned for 4 months. I have had to the dealer multiple times, several repairs, told it is safe to keep driving by GM. The inverter is bad and told me it was ok to drive until they can repair. GM will not give me a fair response or answer. The dealership won't buyback, and offered to …

Look up ODI 11503779 at NHTSA ↗

ODI 11565887

Originally we had an engine light come on upon the engine chugging and the vehicle lunging forward at times. The diagnostic showed a bad lifter on the passenger side. They then replaced the passenger side lifters. We asked them to replace both sides since this was a known problem with our year, make, and model. They said they weren't replacing both sides of the lifters. Luckily we were still under the warranty for this repair. Now, a little over a year later on the day we were taking it to trade in, the engine light came on and the engine start…

Look up ODI 11565887 at NHTSA ↗

—
2
ODI 11636720

Hi, my name is [XXX] . I have two major issues with my 2021 Chevrolet Suburban: The value body failed for the 2021 Suburban in December, causing engine power reduction and the engine transmission was not shifting properly. This was covered by my extended warranty, which I paid $2500 extra for at the time of purchase. Also, this VIN is for a Chevy Suburban Duramax Diesel. The Emissions Control Module ( ECM ) light has come on several times, starting from about 20K miles to now 61K miles. I noticed the ECM light comes on at about a 8K mile int…

Look up ODI 11636720 at NHTSA ↗

ODI 11704228

I have a 2021 Chevy Suburban with the L87 6.2L V8 engine. At 7k miles, we have lost propulsion, leaving the car undrivable. resulted in the dealer replacing all 16 lifters under a recognized bulletin. I never received extended 6yr 100k mile powertrain warranty as described in the bulletin. Since then, There have been 3 other issues with loss of propulsion, resulting in replacement of fuel pump modulator. belt pulley system, One of the incidents left us without power or control of our vehicle on the interstate, with no where to pull ove…

Look up ODI 11704228 at NHTSA ↗

3
ODI 11503779

Multiple issues with transmission since owned. It randomly goes into "limp" mode and everything will blink and it won't start back. The transmission has always shifted hard and sounded funny they told me if was normal for the vehicle. Leaking transmission fluid when owned for 4 months. I have had to the dealer multiple times, several repairs, told it is safe to keep driving by GM. The inverter is bad and told me it was ok to drive until they can repair. GM will not give me a fair response or answer. The dealership won't buyback, and offered to …

Look up ODI 11503779 at NHTSA ↗

ODI 11661849

Sat may 3rd We went for tire change from that date since that day, every time we try to start the car there’s always a different warning light The warning light is never the same issue. On may 15 when we received a warning light about transmission we went to the dealership that day they said they were about two weeks backed up but flushed the transmission and paid $504 for the service. Since that day we also received numerous warning light which include. Driver window. Esc. Winshield fluid. Tire pressure. Lift gate open. Forward Collisi…

Look up ODI 11661849 at NHTSA ↗

ODI 11725782

I am submitting this complaint to report a serious safety issue involving my 2021 Chevrolet Suburban equipped with the 3.0L Duramax diesel engine. The vehicle has experienced a recurring problem related to the engine wiring harness. While driving, the vehicle will unexpectedly stall without warning. At the same time, there is an immediate loss of power steering assist, significantly reducing the ability to safely control the vehicle. This creates a dangerous situation, especially at highway speeds or in traffic. The failure appears to be link…

Look up ODI 11725782 at NHTSA ↗

1
ODI 11750175

COMPONENT: The 10-speed automatic transmission failed on 6/29/26, locking the vehicle completely in neutral. The neutral override could not be disengaged even by dealership technicians. Vehicle is currently at [XXX] Chevrolet, [XXX] and is available for inspection. SAFETY RISK: I have 3 young children who are regular passengers. The failure occurred without warning. Had it happened at highway speed in oncoming traffic, I would have had no ability to move the car , creating a direct risk of a serious or fatal collision. CONFIRMED BY DEALER: Yes.…

Look up ODI 11750175 at NHTSA ↗

000
Fuel/Propulsion System
4
ODI 11636720

Hi, my name is [XXX] . I have two major issues with my 2021 Chevrolet Suburban: The value body failed for the 2021 Suburban in December, causing engine power reduction and the engine transmission was not shifting properly. This was covered by my extended warranty, which I paid $2500 extra for at the time of purchase. Also, this VIN is for a Chevy Suburban Duramax Diesel. The Emissions Control Module ( ECM ) light has come on several times, starting from about 20K miles to now 61K miles. I noticed the ECM light comes on at about a 8K mile int…

Look up ODI 11636720 at NHTSA ↗

ODI 11685179

Engine light comes on and now flashes. The service traction control and esc comes on. The whole vehicle shakes when idling. Certified GM dealer hooked it up and it says misfiring cylinder 6. All spark plugs replaced, new GM coil, new spark plug wires. Nothing has fixed it yet.

Look up ODI 11685179 at NHTSA ↗

ODI 11704228

I have a 2021 Chevy Suburban with the L87 6.2L V8 engine. At 7k miles, we have lost propulsion, leaving the car undrivable. resulted in the dealer replacing all 16 lifters under a recognized bulletin. I never received extended 6yr 100k mile powertrain warranty as described in the bulletin. Since then, There have been 3 other issues with loss of propulsion, resulting in replacement of fuel pump modulator. belt pulley system, One of the incidents left us without power or control of our vehicle on the interstate, with no where to pull ove…

Look up ODI 11704228 at NHTSA ↗

2
ODI 11636720

Hi, my name is [XXX] . I have two major issues with my 2021 Chevrolet Suburban: The value body failed for the 2021 Suburban in December, causing engine power reduction and the engine transmission was not shifting properly. This was covered by my extended warranty, which I paid $2500 extra for at the time of purchase. Also, this VIN is for a Chevy Suburban Duramax Diesel. The Emissions Control Module ( ECM ) light has come on several times, starting from about 20K miles to now 61K miles. I noticed the ECM light comes on at about a 8K mile int…

Look up ODI 11636720 at NHTSA ↗

ODI 11704228

I have a 2021 Chevy Suburban with the L87 6.2L V8 engine. At 7k miles, we have lost propulsion, leaving the car undrivable. resulted in the dealer replacing all 16 lifters under a recognized bulletin. I never received extended 6yr 100k mile powertrain warranty as described in the bulletin. Since then, There have been 3 other issues with loss of propulsion, resulting in replacement of fuel pump modulator. belt pulley system, One of the incidents left us without power or control of our vehicle on the interstate, with no where to pull ove…

Look up ODI 11704228 at NHTSA ↗

—
1
ODI 11702142

The vehicle caught on fire in our garage The Vehicle had been parked outside than moved into the garage nothing smelled like smoke after it was parked other than the exhaust after I got out of my suburban I have a good idea what caused this but until its done being ispected I happened to look back and saw a flame in the Suburban coming from the center area of the dash on the right hand side of the divers seat I thought for sure it was gonna blow up the dogs were in the back of the garage behind the vehicle off to the side I started screaming …

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000
1
ODI 11702142

The vehicle caught on fire in our garage The Vehicle had been parked outside than moved into the garage nothing smelled like smoke after it was parked other than the exhaust after I got out of my suburban I have a good idea what caused this but until its done being ispected I happened to look back and saw a flame in the Suburban coming from the center area of the dash on the right hand side of the divers seat I thought for sure it was gonna blow up the dogs were in the back of the garage behind the vehicle off to the side I started screaming …

Look up ODI 11702142 at NHTSA ↗

Electrical System
5
ODI 11432967

We have had several incidents of issues with the engine and electrical system. There are as follows: - NO CHECK ENGINE LIGHTS and engine failed. - Engine continues to be sluggish and hesitant. Headlights do not come on when in "auto" and it is dark outside. - Doors lock with the keys inside and the engine is off. - Keys are showing in sleep mode or not present when they are present. The engine went down on May 6, 2021 and I was on the highway with 2 of my children. I could not accelerate. There was traffic and could not keep up. I was able t…

Look up ODI 11432967 at NHTSA ↗

ODI 11440352

Car suddenly swerved, loud knocking started. Multiple system failures started flashing. Forward collision, ECS, traction control, the car was vibrating, jerky. I have multiple videos as well. The dealership literally told me they’d seen a ton of these when I called immediately and then told me to keep driving because the damage was done and if the engine died well then it’s under warranty. I have 3 children under 5 and that is NOT an appropriate answer when I asked about it being safe to drive considering it’s jerky/shaking/knocking, and has mu…

Look up ODI 11440352 at NHTSA ↗

ODI 11503779

Multiple issues with transmission since owned. It randomly goes into "limp" mode and everything will blink and it won't start back. The transmission has always shifted hard and sounded funny they told me if was normal for the vehicle. Leaking transmission fluid when owned for 4 months. I have had to the dealer multiple times, several repairs, told it is safe to keep driving by GM. The inverter is bad and told me it was ok to drive until they can repair. GM will not give me a fair response or answer. The dealership won't buyback, and offered to …

Look up ODI 11503779 at NHTSA ↗

3
ODI 11503779

Multiple issues with transmission since owned. It randomly goes into "limp" mode and everything will blink and it won't start back. The transmission has always shifted hard and sounded funny they told me if was normal for the vehicle. Leaking transmission fluid when owned for 4 months. I have had to the dealer multiple times, several repairs, told it is safe to keep driving by GM. The inverter is bad and told me it was ok to drive until they can repair. GM will not give me a fair response or answer. The dealership won't buyback, and offered to …

Look up ODI 11503779 at NHTSA ↗

ODI 11661849

Sat may 3rd We went for tire change from that date since that day, every time we try to start the car there’s always a different warning light The warning light is never the same issue. On may 15 when we received a warning light about transmission we went to the dealership that day they said they were about two weeks backed up but flushed the transmission and paid $504 for the service. Since that day we also received numerous warning light which include. Driver window. Esc. Winshield fluid. Tire pressure. Lift gate open. Forward Collisi…

Look up ODI 11661849 at NHTSA ↗

ODI 11725782

I am submitting this complaint to report a serious safety issue involving my 2021 Chevrolet Suburban equipped with the 3.0L Duramax diesel engine. The vehicle has experienced a recurring problem related to the engine wiring harness. While driving, the vehicle will unexpectedly stall without warning. At the same time, there is an immediate loss of power steering assist, significantly reducing the ability to safely control the vehicle. This creates a dangerous situation, especially at highway speeds or in traffic. The failure appears to be link…

Look up ODI 11725782 at NHTSA ↗

1
ODI 11702142

The vehicle caught on fire in our garage The Vehicle had been parked outside than moved into the garage nothing smelled like smoke after it was parked other than the exhaust after I got out of my suburban I have a good idea what caused this but until its done being ispected I happened to look back and saw a flame in the Suburban coming from the center area of the dash on the right hand side of the divers seat I thought for sure it was gonna blow up the dogs were in the back of the garage behind the vehicle off to the side I started screaming …

Look up ODI 11702142 at NHTSA ↗

—
1
ODI 11599249

Seat, mirror, steering column pre-set driver adjustments do not come into proper driving configuration on a regular basis when starting vehicle. This is a dangerous situation when a malfunction does occur. Seat has tendency to squeeze driver torso into steering column and knees into dash. LH mirror inadvertently and unexpectedly tilts down toward the ground and ofter unnoticed. This makes for a dangerous condition where the driver assumes that there is no oncoming rear traffic and it's safe to pull away from a curb from a stopped position. Thi…

Look up ODI 11599249 at NHTSA ↗

0
1
ODI 11440352

Car suddenly swerved, loud knocking started. Multiple system failures started flashing. Forward collision, ECS, traction control, the car was vibrating, jerky. I have multiple videos as well. The dealership literally told me they’d seen a ton of these when I called immediately and then told me to keep driving because the damage was done and if the engine died well then it’s under warranty. I have 3 children under 5 and that is NOT an appropriate answer when I asked about it being safe to drive considering it’s jerky/shaking/knocking, and has mu…

Look up ODI 11440352 at NHTSA ↗

1
ODI 11702142

The vehicle caught on fire in our garage The Vehicle had been parked outside than moved into the garage nothing smelled like smoke after it was parked other than the exhaust after I got out of my suburban I have a good idea what caused this but until its done being ispected I happened to look back and saw a flame in the Suburban coming from the center area of the dash on the right hand side of the divers seat I thought for sure it was gonna blow up the dogs were in the back of the garage behind the vehicle off to the side I started screaming …

Look up ODI 11702142 at NHTSA ↗

Unknown Or Other
4
ODI 11422158

Purchased the new 2021 Chevrolet Suburban, 4 miles on odometer and left the dealer. Less than 20 minutes from dealer AC stopped working. Called dealer thinking it was small error. While on phone I looked under the vehicle which was now emitting foul burning odors. Noticed a very large amount of oil(1quart+) dripping from everywhere from engine to exhaust mid way down vehicle,oil cooler line was blown off. Towed newvehicle to dealer. Chevrolet wants me to keep this vehicle even though there was a TSB issued last year about this same issue. Chevr…

Look up ODI 11422158 at NHTSA ↗

ODI 11699213

I was driving and then the vehicle started running rough. There was no indication or warning lights before this happened. This is a huge safety issue because I could have had a wreck and injured people and my very own family. I took it to a Chevy dealership. They inspected the suburban and number 4 cylinder had a pool of oil in it. And they told me it need a new engine. Which it has the L87 engine that all the GM recalls are on. However, they are telling me mine isn't on the recall. They don't know if GM is going to cover it because it has 111…

Look up ODI 11699213 at NHTSA ↗

ODI 11716915

My vehicle is having an oil consumption problem. 2 quarts were missing from my oils consumption test. The dealer is now doing a secondary oil consumption test and I’ve read up and learned that there have been a lot of recalls with the engine and oils changes.

Look up ODI 11716915 at NHTSA ↗

1
ODI 11750175

COMPONENT: The 10-speed automatic transmission failed on 6/29/26, locking the vehicle completely in neutral. The neutral override could not be disengaged even by dealership technicians. Vehicle is currently at [XXX] Chevrolet, [XXX] and is available for inspection. SAFETY RISK: I have 3 young children who are regular passengers. The failure occurred without warning. Had it happened at highway speed in oncoming traffic, I would have had no ability to move the car , creating a direct risk of a serious or fatal collision. CONFIRMED BY DEALER: Yes.…

Look up ODI 11750175 at NHTSA ↗

0
1
ODI 11599249

Seat, mirror, steering column pre-set driver adjustments do not come into proper driving configuration on a regular basis when starting vehicle. This is a dangerous situation when a malfunction does occur. Seat has tendency to squeeze driver torso into steering column and knees into dash. LH mirror inadvertently and unexpectedly tilts down toward the ground and ofter unnoticed. This makes for a dangerous condition where the driver assumes that there is no oncoming rear traffic and it's safe to pull away from a curb from a stopped position. Thi…

Look up ODI 11599249 at NHTSA ↗

—0
2
ODI 11407855 · 361 mi

WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.

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ODI 11719559

The check engine and traction control light came on in my car. This was accompanied by a clanking sound, shaking. The panel said “ SERVICE ESC” “ service traction control” and “ forward collision system unavailable” The Chevrolet light logo on the back of my car will also not turn off occasionally whenever the car is turned off.

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0
Engine And Engine Cooling
2
ODI 11665856 · 107,000 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated that the vehicle was listed under the application TURO. The contact stated that a person rented the vehicle and informed him there was an abnormal sound coming from the engine. The contact test drove the vehicle, and while driving 30 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light illuminated, and the contact heard an abnormal sound coming from the engine. The vehicle was towed to an independent mechanic, who d…

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ODI 11753933 · 106,000 mi

The contact owns a 2021 Chevrolet Suburban used to tow a 30-foot trailer. The contact stated that while towing the trailer and driving 60 MPH up an incline with no shoulder, the vehicle shut off in a remote area. The contact was able to move the vehicle off the roadway. There were no warning lights illuminated. The brakes and power steering features became inoperable. The vehicle shifted to neutral without driver input. The contact stated that the failure was associated with NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The loca…

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0000—00
Forward Collision Avoidance: Warnings
3
ODI 11440352

Car suddenly swerved, loud knocking started. Multiple system failures started flashing. Forward collision, ECS, traction control, the car was vibrating, jerky. I have multiple videos as well. The dealership literally told me they’d seen a ton of these when I called immediately and then told me to keep driving because the damage was done and if the engine died well then it’s under warranty. I have 3 children under 5 and that is NOT an appropriate answer when I asked about it being safe to drive considering it’s jerky/shaking/knocking, and has mu…

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ODI 11684390

I was driving when I received messages saying service ESC, Forward collision System Unavailable, & Service Traction Control. The vehicle began to shake hard when I applied brakes, had loss of power when pressing the gas pedal, and sounded like metal grinding. All of this put my children & I at risk as we were on interstate 35 with cars flying past us and I’m losing power. Initially the spark plugs and coil was were changed to no repair. It was towed to a dealership where they confirmed the lifter & cam failed which put metal in the oil. My only…

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ODI 11719559

The check engine and traction control light came on in my car. This was accompanied by a clanking sound, shaking. The panel said “ SERVICE ESC” “ service traction control” and “ forward collision system unavailable” The Chevrolet light logo on the back of my car will also not turn off occasionally whenever the car is turned off.

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00
1
ODI 11440352

Car suddenly swerved, loud knocking started. Multiple system failures started flashing. Forward collision, ECS, traction control, the car was vibrating, jerky. I have multiple videos as well. The dealership literally told me they’d seen a ton of these when I called immediately and then told me to keep driving because the damage was done and if the engine died well then it’s under warranty. I have 3 children under 5 and that is NOT an appropriate answer when I asked about it being safe to drive considering it’s jerky/shaking/knocking, and has mu…

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2
ODI 11407855 · 361 mi

WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.

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ODI 11719559

The check engine and traction control light came on in my car. This was accompanied by a clanking sound, shaking. The panel said “ SERVICE ESC” “ service traction control” and “ forward collision system unavailable” The Chevrolet light logo on the back of my car will also not turn off occasionally whenever the car is turned off.

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0—
3
ODI 11463392

While driving, I received a notice identifying a problem with the ESC system and that there was a brake system failure. I have received an advanced diagnostics alert about the antilock braking system. the vehicle was difficult to stop and required excessive pressure on the brake pedal.

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ODI 11470210

I was driving on the freeway about 65 mph on Saturday June 18. In a sudden instant, there was a message on my dash "brake module failure" and "speed limited to 62 mph". Also warning message that "forward collision warning was off" , etc. The ABS light, the "check brakes light", and the check engine light all were on. Also, the power brakes went completely out and to stop I had to press really hard with manual brakes. I don't think a small framed person would have been able to stop and if I had been at a moment where I needed to …

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ODI 11484256

In traffic, approx. 10-15 MPH car in front stopped short. I put foot on the brake pedal and pushed the brakes pedal to the floor. The car did apply the brakes equally as hard as I was Appling brakes at the pedal

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Service Brakes00
1
ODI 11702142

The vehicle caught on fire in our garage The Vehicle had been parked outside than moved into the garage nothing smelled like smoke after it was parked other than the exhaust after I got out of my suburban I have a good idea what caused this but until its done being ispected I happened to look back and saw a flame in the Suburban coming from the center area of the dash on the right hand side of the divers seat I thought for sure it was gonna blow up the dogs were in the back of the garage behind the vehicle off to the side I started screaming …

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1
ODI 11702142

The vehicle caught on fire in our garage The Vehicle had been parked outside than moved into the garage nothing smelled like smoke after it was parked other than the exhaust after I got out of my suburban I have a good idea what caused this but until its done being ispected I happened to look back and saw a flame in the Suburban coming from the center area of the dash on the right hand side of the divers seat I thought for sure it was gonna blow up the dogs were in the back of the garage behind the vehicle off to the side I started screaming …

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00
3
ODI 11463392

While driving, I received a notice identifying a problem with the ESC system and that there was a brake system failure. I have received an advanced diagnostics alert about the antilock braking system. the vehicle was difficult to stop and required excessive pressure on the brake pedal.

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ODI 11470210

I was driving on the freeway about 65 mph on Saturday June 18. In a sudden instant, there was a message on my dash "brake module failure" and "speed limited to 62 mph". Also warning message that "forward collision warning was off" , etc. The ABS light, the "check brakes light", and the check engine light all were on. Also, the power brakes went completely out and to stop I had to press really hard with manual brakes. I don't think a small framed person would have been able to stop and if I had been at a moment where I needed to …

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ODI 11484256

In traffic, approx. 10-15 MPH car in front stopped short. I put foot on the brake pedal and pushed the brakes pedal to the floor. The car did apply the brakes equally as hard as I was Appling brakes at the pedal

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Warning lights and dashboard alerts

56 mentions · 28.3% of complaints

Median mileage: 75,000 mi (25 usable records).

ODI 11432967

We have had several incidents of issues with the engine and electrical system. There are as follows: - NO CHECK ENGINE LIGHTS and engine failed. - Engine continues to be sluggish and hesitant. Headlights do not come on when in "auto" and it is dark outside. - Doors lock with the keys inside and the engine is off. - Keys are showing in sleep mode or not present when they are present. The engine went down on May 6, 2021 and I was on the highway with 2 of my children. I could not accelerate. There was traffic and could not keep up. I was able t…

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ODI 11444175 · 62,000 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated while driving 45 MPH, the driver’s side low-beam headlight was pointing inward, affecting his visibility of the roadway. The contact stated that the failure later occurred with the passenger’s side low-beam headlight. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the headlights needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 62,000.

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ODI 11460510 · 12,800 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated while driving 80 MPH, the vehicle started shuddering and the engine was misfiring. The traction control, adaptive cruise control, and check engine warning lights illuminated. The vehicle then downshifted to 40 MPH independently. The contact turned the hazard lights on and continued to drive approximately 35-40 MPH. The vehicle was taken to the local dealer where it was diagnosed that two sets of engine lifters were bent and needed to be replaced. The manufacturer was notified of the…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

28 mentions · 14.1% of complaints

Median mileage: 38,000 mi (4 usable records).

ODI 11510025

On 27 Feb 2023 the vehicle started as usual. After parking and letting the engine idle while I assisted my elderly mother into the car, the vehicle unexpectedly stopped running. Several attempts were made to restart the car, but it only sputtered for a few seconds as if it were out of fuel. I then called GM roadside assistance and the vehicle was towed to Sandy Sansing Southern Chevrolet in Foley Alabama. My service Advisor Ronny advised me that this was a common failure of the Fuel Pump Power Control Module, however, there is no current rec…

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ODI 11511587 · 30,000 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated while driving 15 MPH, the vehicle lost motive power and stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to the dealer, and the dealer stated that the fuel control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the part to repair the vehicle was not available. The failure mileage was 30,000. The VIN was not available.

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ODI 11530265

Engine stalled while driving on middle of the highway, lucky i was able to pull over to the breakdown lane by putting vehicle in neutral. I had reported the issue to the Chevrolet Onstar roadside assistance but while trying to get tow truck I had tried to start the engine multiple times and finally it started and left the engine light on dashboard. It was really scary with my kids in vehicle. Chevrolet should really look into this issue. My vehicle less than couple of year old and has only 16k miles.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

10 mentions · 5.1% of complaints

Median mileage: 76,500 mi (2 usable records).

ODI 11440352

Car suddenly swerved, loud knocking started. Multiple system failures started flashing. Forward collision, ECS, traction control, the car was vibrating, jerky. I have multiple videos as well. The dealership literally told me they’d seen a ton of these when I called immediately and then told me to keep driving because the damage was done and if the engine died well then it’s under warranty. I have 3 children under 5 and that is NOT an appropriate answer when I asked about it being safe to drive considering it’s jerky/shaking/knocking, and has mu…

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ODI 11503779

Multiple issues with transmission since owned. It randomly goes into "limp" mode and everything will blink and it won't start back. The transmission has always shifted hard and sounded funny they told me if was normal for the vehicle. Leaking transmission fluid when owned for 4 months. I have had to the dealer multiple times, several repairs, told it is safe to keep driving by GM. The inverter is bad and told me it was ok to drive until they can repair. GM will not give me a fair response or answer. The dealership won't buyback, and offered to …

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ODI 11584618

Same like my other 2 claims for livery vehicles Vehicle started losing RPMs and jerking while clients on board. Excessive fumes from exhausts started Diagnostics- misfire on a cylinder cause by faulty engine lifters. They all start like that. That also caused a cam shaft damage. Repairs paid out of pocket $14,000 for new engine. Incident happened around first week of December 2023. 200,000 miles Forums can tip you that there are many other similar cases with engine lifters issues from GM. Escalades and Suburbans and pick up trucks I wil…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

9 mentions · 4.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11447110

Came to a stoplight and the car came to a stop. The car then automatically shifted into park on its own. The car would not shift out of park an the engine would not start. The car just died. Police showed up as I was in the middle of traffic and no one could even get the car to shift into neutral to push it out of the road. Very dangerous situation. Tow truck came and they could not even get the car in neutral. So they had to drag the car onto a flat bed. Dealer has examined the car. The starter was bad, the fuse box was bad but the …

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ODI 11503779

Multiple issues with transmission since owned. It randomly goes into "limp" mode and everything will blink and it won't start back. The transmission has always shifted hard and sounded funny they told me if was normal for the vehicle. Leaking transmission fluid when owned for 4 months. I have had to the dealer multiple times, several repairs, told it is safe to keep driving by GM. The inverter is bad and told me it was ok to drive until they can repair. GM will not give me a fair response or answer. The dealership won't buyback, and offered to …

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ODI 11506687

My vehicle died unexpectedly in the middle of the road while backing out of my driveway with cars coming and going around me. It would not start up again nor could I put it in neutral to move it out of the way. I’ve learned my 2021 Suburban has a defective high pressure fuel modular. Also learned there is a parts shortage as well.

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

5 mentions · 2.5% of complaints

Median mileage: 29,000 mi (2 usable records).

ODI 11463392

While driving, I received a notice identifying a problem with the ESC system and that there was a brake system failure. I have received an advanced diagnostics alert about the antilock braking system. the vehicle was difficult to stop and required excessive pressure on the brake pedal.

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ODI 11484256

In traffic, approx. 10-15 MPH car in front stopped short. I put foot on the brake pedal and pushed the brakes pedal to the floor. The car did apply the brakes equally as hard as I was Appling brakes at the pedal

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ODI 11537998 · 30,000 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving at 25 MPH, the brake pedal seized while depressed, and the vehicle failed to stop immediately. The check engine warning light was illuminated, and "Brake System Failure" and another unknown message were displayed. The contact coasted to the shoulder of the road and parked the vehicle before shutting off. The contact's husband then restarted the vehicle and drove to the residence while the vehicle made an abnormal grinding sound when the brake pedal was depressed. …

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Oil consumption or dilution

5 mentions · 2.5% of complaints

Median mileage: 60,000 mi (1 usable records).

ODI 11694774

CAR BURNS EXCESSIVE AMOUNTS OF OIL AND HAVE TO ADD REGULAR QUARTS OF OIL BETWEEN THE MANDATORY OIL CHANGE. CONSIDERED VEHICLE COULD MALFUNCTION AND CAUSE AND ACCIDENT OR CATCH FIRE. DEALER SAID THEY HAVE RECALLS FOR OTHER CHEVY SUVS AND TRUCKS WITH SAME ISSUE BUT NOT MY PARTICULAR MAKE AND MODEL. THIS ISSUE WITH CHEVY'S BURNING OIL WARRANTS AN INVESTIGATION SINCE CHEVY IS NOT ADDRESSING THE ISSUE.

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ODI 11696411

See attached document for complaint. To Whom It May Concern, I am writing regarding the recall on my 2021 Chevy Suburban. While I understand there is currently no active solution for the issue, I want to stress the seriousness of the situation. As a mother of [REDACTED] living in Wisconsin, I am deeply concerned that if my truck were to shut down due to engine failure and we could not get help quickly, my family would be exposed to the risks from the fire that inevitably could arrive. Given the harsh winters there, this poses an unacceptable…

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ODI 11713386

After purchasing the car, the engine oil low light came on after driving about 2,000 miles on a fresh oil change. We took the car to the Chevrolet dealer where they said the engine was over 2 quarts low on oil and recommended a fresh oil change. After another 2,000 miles of driving the low engine oil light came on again. We took it back to the same dealership and started the oil consumption test. After several months of oil checks, it was determined that the engine failed the test and service was recommended and would be covered under warranty.…

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Steering assistance concerns

2 mentions · 1.0% of complaints

Median mileage: 106,000 mi (1 usable records).

ODI 11725782

I am submitting this complaint to report a serious safety issue involving my 2021 Chevrolet Suburban equipped with the 3.0L Duramax diesel engine. The vehicle has experienced a recurring problem related to the engine wiring harness. While driving, the vehicle will unexpectedly stall without warning. At the same time, there is an immediate loss of power steering assist, significantly reducing the ability to safely control the vehicle. This creates a dangerous situation, especially at highway speeds or in traffic. The failure appears to be link…

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ODI 11753933 · 106,000 mi

The contact owns a 2021 Chevrolet Suburban used to tow a 30-foot trailer. The contact stated that while towing the trailer and driving 60 MPH up an incline with no shoulder, the vehicle shut off in a remote area. The contact was able to move the vehicle off the roadway. There were no warning lights illuminated. The brakes and power steering features became inoperable. The vehicle shifted to neutral without driver input. The contact stated that the failure was associated with NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The loca…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b