Auto Recall Watch
U.S. public vehicle records

2020 Chevrolet TRAX: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

94 owner complaints analyzed

0 distinct recall campaigns

25,500 mi median reported failure mileage

Scope: 2020 model year. Data updated: . 18 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 24 of 94 complaints (25.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1617.0%
Transmission and shifting1111.7%
Steering behavior66.4%
Engine operation44.3%
Electrical and battery issues44.3%
Fuel system concerns11.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
24
Engine
21
Unknown Or Other
17
Power Train
15
Service Brakes
12
Fuel/Propulsion System
11
Suspension
9
Vehicle Speed Control
6
Component breakdown data
CategoryCount
Electrical System24
Engine21
Unknown Or Other17
Power Train15
Service Brakes12
Fuel/Propulsion System11
Suspension9
Vehicle Speed Control6

Electrical System: 24; Engine: 21; Unknown Or Other: 17; Power Train: 15; Service Brakes: 12; Fuel/Propulsion System: 11; Suspension: 9; Vehicle Speed Control: 6

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
9
25,000 to 49,999
6
50,000 to 74,999
2
75,000 to 99,999
1
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0009
25,000 to 49,9996
50,000 to 74,9992
75,000 to 99,9991
100,000 to 149,9990
150,000 and above0

Under 25,000: 9; 25,000 to 49,999: 6; 50,000 to 74,999: 2; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (9). 76 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020
7
2021
7
2022
12
2023
7
2024
21
2025
22
2026
18
Complaints over time data
CategoryCount
20207
20217
202212
20237
202421
202522
202618

2020: 7; 2021: 7; 2022: 12; 2023: 7; 2024: 21; 2025: 22; 2026: 18

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 16 complaint narratives. Transmission and shifting appears in 11 complaint narratives. Steering behavior appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11301645 · 2020-01-24 (January 24, 2020)

TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, PASSENGER REACHED FOR AN ITEM IN THE CENTER CONSOLE AND INADVERTENTLY TOUCHED THE GEAR SHIFTIER. THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL WITH NO WARNING LIGHTS ILLUMINATING. THE CONTACT WAS ABLE TO BRAKE AND SHIFT BACK TO DRIVE. THE CONTACT STATED LATER TESTED THE SHIFTER WHILE PARKED IN DRIVEWAY, WAS ABLE TO SHIFT FROM DRIVE TO NEUTRAL WITH A LIGHT TOUCH. THE VEHICLE WAS TAKEN TO BICAL CHEVROLET OF VALLEY STREAM (709 W MERRICK RD, VALLEY ST…

Owner-reported narrative. 900 miles reported. Look up ODI 11301645 at NHTSA ↗

Owner report 11306755 · 2020-02-03 (February 3, 2020)

TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION SLIPPED AND INADVERTENTLY CHANGED GEARS WHILE THE VEHICLE SHUDDERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO (BENNETT CHEVROLET DEALER, (6721 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, [phone removed]) TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DEDUCE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE…

Owner-reported narrative. 13 miles reported. Look up ODI 11306755 at NHTSA ↗

Owner report 11339737 · 2020-07-16 (July 16, 2020)

TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT THE PASSENGER'S OCCUPANT DETECTION SYSTEM FAILED TO DETECT A PASSENGER SEATED IN THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO EAST HILLS CHEVROLET OF DOUGLASTON (240-02 NORTHERN BLVD, QUEENS, NY 11362) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SENSOR WAS INSTALLED TO MANUFACTURER'S SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 518.

Owner-reported narrative. 518 miles reported. Look up ODI 11339737 at NHTSA ↗

Owner report 11361704 · 2020-09-29 (September 29, 2020)

THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK

Owner-reported narrative. 19,000 miles reported. Look up ODI 11361704 at NHTSA ↗

Owner report 11366265 · 2020-10-25 (October 25, 2020)

RADIO SCREEN GOES BLACK AND NO BUTTONS WILL WORK NOR THE RADIO WILL NOT SHUT OFF

Owner-reported narrative. Look up ODI 11366265 at NHTSA ↗

Owner report 11366956 · 2020-10-29 (October 29, 2020)

WHEN I'M STOPPED AND I TAKE MY FOOT OFF THE BRAKE THE TRANSMISSION SLIPS AND SLAMS INTO GEAR

Owner-reported narrative. Look up ODI 11366956 at NHTSA ↗

Owner report 11378236 · 2020-12-07 (December 7, 2020)

WITHIN TWO DAYS OF GETTING THE CAR WITH 7 MILES ON IT, AS SOON AS I GOT OVER ONE HUNDRED MILES, THE CAR TEXTED ME AND SAID THAT I NEED TO GET THE EMISSIONS SERVICED ON THE VEHICLE. LAST TIME I WENT THROUGH THIS WITH KIA... THEY FIXED IT TWICE AND THEN MY ENGINE PRETTY MUCH DIED AND THEY BLAMED ME (ON A 7 YEAR OLD CAR)

Owner-reported narrative. 120 miles reported. Look up ODI 11378236 at NHTSA ↗

Owner report 11398458 · 2021-03-01 (March 1, 2021)

THE CAR LOST TURBO POWER, IT WAS IN THERE 3 TIMES AND THE REPAIR WAS NOT CORRECT. THE SERVICE MANAGER AT RON WESTPAHL, DAVID, SAID THERE IS A SERVICE BULLETIN OUT FOR THE IFOR THIS PROBLEM, IT IS A KNOWN PROBLEM IN THE NORTH WITH THE COLD WEATHER THE INVERTER GET CONDENSATION IN THE VEHICLE AND FREEZES. SINCE THE WEATHER HAS TURN WARMER THE CAR NOW RUNS WITH NO CHECK ENGINEER, BUT CHEVY HAS NOW REFUSED TO FIX IT BECAUSE THE CHECK ENGINE LIGHT IS NO LONGER ON. THIS INVERTER HAS BEEN REDESIGNED T O PREVENT THE CONDENSATION. IF THIS IS A KNOWN…

Owner-reported narrative. 30,000 miles reported. Look up ODI 11398458 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

94 unique complaints in this selection. Analysis snapshot: 2026-09-30.

19.1%Usable mileage18 / 94 records
100.0%Valid incident date94 / 94 records
100.0%Valid filing date94 / 94 records
100.0%Ordered incident and filing dates94 / 94 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2013201420152016201720182019202020212022202420252026
Engine
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

2222.9%
ODI 10886038

I NOTICE A BURNING OIL ODOR FROM INSIDE MY TRAX AFTER THE CAR WARMS UP OR IN WARM WEATHER. USING THE AIR CONDITIONER IS OUT OF THE QUESTION ON THESE 90+ DEGREE DAYS. I PLAN TO GET THE CAR IN TOMMORROW TO HE CHECKED. BETWEEN THE BURNING OIL UNDER 9500 MILES, THE BAD BRAKES UNDER 4000 AND ROLLOUT BACKWARDS WHEN AT A STOP ON AN INCLINE, WORST CHEVY, PROBABLY LAST I EVER BUY.

Look up ODI 10886038 at NHTSA ↗

4638.3%
ODI 10992108

THE KEY WAS BARELY BUMPED WHILE IN THE IGNITION AND DRIVING ON A HIGH SPEED ROAD TWICE AND THE KEY TURNED TO THE OFF POSITION SO MY STEERING WHEEL LOCKED UP TO THE POINT I CAN BARELY GET TO THE SIDE OF THE ROAD TO SAFELY PUT THE CAR IN PARK TO RESTART IT. HAVING A BABY IN THE BACKSEAT TOO BOTH TIMES MADE IT A VERY SCARY SITUATION

Look up ODI 10992108 at NHTSA ↗

4338.1%
ODI 11067380 · 2,000 mi

WHEN FIRST PURCHASED THIS CAR I HAD IT FOR A MONTH AND WHEN CONNECTED TO BLUETOOTH I COULDN'T HEAR THE OTHER PARTY AND OTHER PARTY WOULD HEAR LOUD NOISES I TOOK IT IN TO DIAGNOSE AND THEY SAID IT WAS FINE. NOT THE CASE CONTINUED TO HAPPEN TO THIS DAY. ABOUT 3 MONTHS INTO BUYING IT WHEN STARTING IT DELAYED AS IF I HAD A COUPLE YEARS OLD CAR I THINK THE STARTER IS WARNING ME IT IS GOING TO GIVE ME PROBLEMS. ALSO WHEN BRAKING IS DOESN'T STOP AS IF I HAD A NEW CAR IT DELAYS AND I HAVE ALMOST CRASHED A COUPLE TIMES IN SERIOUS TRAFFIC IT HAS BREAKS A…

Look up ODI 11067380 at NHTSA ↗

2928.7%
ODI 11265717

WHEN I'M AT A STOP AND TRY TO PUSH ON THE GAS IT FEELS LIKE IT'S STALLING OUT, I'VE ALSO HAD PROBLEMS WITH THE RADIO AND TURN SIGNAL, I'VE HAD THE RADIO SCREEN BE COMPLETELY BLACK BUT THE RADIO WAS PLAYING AND ON OTHER TIMES AFTER TAKING IT OUT OF REVERSE AND PUTTING IT IN DRIVE AND ACTUALLY DRIVING DOWN THE STREET THE TWO YELLOW MARGIN LINES STILL APPEAR ON THE SCREEN ACROSS THE RADIO STATION AND THE TURN SIGNAL SEEMS LIKE THE DEALER HAD TO REPLACE THE OVERHEAD LIGHT IN THE CAR BECAUSE IT DID NOT FUNCTION AS WELL, IT DELAYS WHEN I TURN IT ON …

Look up ODI 11265717 at NHTSA ↗

3526.1%
ODI 11241062 · 300 mi

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). GANLEY CHEVROLET (13865 BROOK PARK RD, BROOK PARK, OH 44142, [phone removed]) STATED THAT THE PART WAS NOT AVAILABLE AND WOULD BE ORDERED IN JULY OF 2019. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT NEVER DID. THE CONTACT ALSO STATED THAT THE HEATING AND COOLING COMPONENTS WOULD NOT FUNCTION PROPERLY AND IT TOOK AN EXCESSIVE AMOUNT OF TIME TO COOL OR HEAT THE VEHICLE. ALSO, THE ACCESSORIES WOULD NO…

Look up ODI 11241062 at NHTSA ↗

2122.3%
ODI 11378236 · 120 mi

WITHIN TWO DAYS OF GETTING THE CAR WITH 7 MILES ON IT, AS SOON AS I GOT OVER ONE HUNDRED MILES, THE CAR TEXTED ME AND SAID THAT I NEED TO GET THE EMISSIONS SERVICED ON THE VEHICLE. LAST TIME I WENT THROUGH THIS WITH KIA... THEY FIXED IT TWICE AND THEN MY ENGINE PRETTY MUCH DIED AND THEY BLAMED ME (ON A 7 YEAR OLD CAR)

Look up ODI 11378236 at NHTSA ↗

625.0%
ODI 11629369

On 11/25/24 while my daughter was driving my 2021 Trax all of a sudden the engine light came on and my car lost power while lots of smoke began coming out of the exhaust pipe the car started to shake she thankfully made it to the Dealership service department where the codes showed a FUEL TRIM PROBLEM once that problem was serviced my daughter picked the car up drove my car home and the very next day my Trax engine light came on again and once again it Lost Power my daughter went back to the Dealership service department where the codes showed …

Look up ODI 11629369 at NHTSA ↗

444.4%
ODI 11559054

The check engine light came on showing codes p 146 b,d,e,f The dealership looked at the car and said the purge pump needs replaced and ordered a part that is on back order and won’t be delivered in an undetermined date. We have now lost a considerable amount of gas mileage and the dealership it may be the fuel pump. They say if it is it won’t be covered by warranty. They have said the car is safe to drive on the other issue.

Look up ODI 11559054 at NHTSA ↗

5129.3%
ODI 11536331

This vehicle is programmed to shut off, if the driver leaves the vehicle with the key fob, after 15 minutes. This is very dangerous. I left my pet in the car, in the Florida sun, with the air conditioner running, while I stepped into a store briefly. When I got back to the car, I was surprised to discover my car had shut off. My pet was in a black SUV, in the Florida sun, without air. I researched the owner's manual. The owner's manual indicates the vehicle is designed to turn off, in this situation. I called Chevrolet customer service, …

Look up ODI 11536331 at NHTSA ↗

1517.2%
ODI 11614444

Evaporator has gone out. Dealer confirmed. Parts on back-order. No warnings, AC just stopped blowing out cold air. While the windows can still roll down, on extremely hot days if AC isn't working, could cause health problems to some users.

Look up ODI 11614444 at NHTSA ↗

16.3%
ODI 11725976

I was driving 70MPH down the highway, electronics blacked out, when they finally came back, the check engine light came on. Got to dealership, had 18 codes, engine, transmission, and electronics issues. Car is two weeks old with 498 miles on it.

Look up ODI 11725976 at NHTSA ↗

Electrical System
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

2324.0%
ODI 10823654

( FIRST COMPLAINT)WHEN IN GEAR ON A HILL THE VEHICLE STARTS ROLLING BACK WARD FOR NO REASON I NOW HAVE TO DRIVE WITH TWO FEET (SECOND COMPLAINT) MY REAR VIEW CAMERA YOU CAN ONLY SEE 3/4 OF THE PICTUER THE PART IS BLACKED OUT. (THIRD COMPLAINT) THE OIL THINS VERY FAST HAD HTREE OIL CHANGES LESS THAN SIXMONTHS. THIS VEHICLE HAS BEEN BACK TO THE DEAL 4 TIMES THE FOURTH TIME THEY TOLD ME IT WAS THE (INCLINE BRAKE) AND THE ONLY WAY IT COULD BE FIXED IS I WOULD HAVE TO GET A NEW VEHICLE BECAUSE IT WAS BUILT IN AND NO WAY THEY CAN FIX IT. THE CAM…

Look up ODI 10823654 at NHTSA ↗

2420.0%
ODI 10940046 · 200 mi

I BOUGHT A BRAND NEW 2016 CHEVY TRAX ON 10/31/16. ONE WEEK LATER, I WENT INTO THE GARAGE, GOT INTO MY NEW CAR WHICH STATED RIGHT AWAY BUT I HAD NO DASHBOARD LIGHTS SO I HAD NO IDEA WHAT SPEED I WAS TRAVELING. I HAD NO RADIO OR REAR CAMERA BACK UP. I HAD NO ONSTAR SERVICE OR TELEPHONE SERVICE. THE ONLY THING THAT WORKED WAS MY HEATER. WHEN I TURNED MY TURN SIGNAL ON TO MAKE A TURN I COULDN'T HEAR IT CLICKING BUT COULD SEE THE REFLECTION OF THE FLASHING FRONT TURN SIGNAL LIGHT ON THE BUMPER IN FRONT OF ME AS WELL AS MY HEADLIGHTS SHINING ON THE C…

Look up ODI 10940046 at NHTSA ↗

2421.2%
ODI 10983313 · 65 mi

THE VEHICLE'S SHIFTER CONSOLE DOES NOT ILLUMINATE AT NIGHT, LEAVING ONE TO GUESS WHAT FUNCTION THEY ARE IN (PARK, REVERSE, DRIVE). A VERY TINY NOTIFICATION IS ON THE ELECTRONIC DASHBOARD, BUT IF THAT FAILS, THEN THERE IS NO WAY OF KNOWING WHAT FUNCTION THE VEHICLE IS IN. CHEVY SAYS THAT THE FEATURE IS STANDARD, YET ADMITTED THAT THEY LEFT OUT OF SOME 2017 TRAX VEHICLES. THE SHIFTER CONSOLE DOES NOT ILLUMINATE REGARDLESS OF WHETHER YOUR HEADLIGHTS ARE ON OR OFF. CHEVY HAS BEEN MADE AWARE OF THIS ISSUE AND INFORMED THAT IT IS TOO EXPENSIVE TO F…

Look up ODI 10983313 at NHTSA ↗

1817.8%
ODI 11175490

2018 CHEVROLET TRAX-LS AWD. CONSUMER WRITES IN REGARD TO MANY SAFETY DEFECTS (STALLING,BATTERY LOSING POWER ,POWER STEERING AND ALL WHEEL SYSTEM ISSUES) WITH VEHICLE. *AS *TR

Look up ODI 11175490 at NHTSA ↗

2216.4%
ODI 11241062 · 300 mi

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). GANLEY CHEVROLET (13865 BROOK PARK RD, BROOK PARK, OH 44142, [phone removed]) STATED THAT THE PART WAS NOT AVAILABLE AND WOULD BE ORDERED IN JULY OF 2019. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT NEVER DID. THE CONTACT ALSO STATED THAT THE HEATING AND COOLING COMPONENTS WOULD NOT FUNCTION PROPERLY AND IT TOOK AN EXCESSIVE AMOUNT OF TIME TO COOL OR HEAT THE VEHICLE. ALSO, THE ACCESSORIES WOULD NO…

Look up ODI 11241062 at NHTSA ↗

2425.5%
ODI 11361704 · 19,000 mi

THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK

Look up ODI 11361704 at NHTSA ↗

833.3%
ODI 11500450 · 7,800 mi

The contact owns a 2021 Chevrolet Trax. The contact stated that while driving approximately 45 mph, the AC unit was distributing hot air. The contact detected white smoke emerging from the engine compartment and the vehicle caught fire. The contact was able to pull over and exit the vehicle without injury. There were no warning indicator lights illuminated. The fire department extinguished the fire. A police report was filed. There was the deployment of air bags. The vehicle was towed to a tow yard. The local dealer was not contacted. The …

Look up ODI 11500450 at NHTSA ↗

00.0%

No examples available for this selection.

6436.8%
ODI 11528601

The vehicle Driver Side window intermittently does not function.

Look up ODI 11528601 at NHTSA ↗

3034.5%
ODI 11593496

While driving on the interstate at about 65 mph both the screen for the speedometer and the screen with the radio controls went totally black/blank. After about 2-3 minutes it came back on. The car continued to operate normally when this occurred. The car is new with only about 400 miles.

Look up ODI 11593496 at NHTSA ↗

16.3%
ODI 11725976

I was driving 70MPH down the highway, electronics blacked out, when they finally came back, the check engine light came on. Got to dealership, had 18 codes, engine, transmission, and electronics issues. Car is two weeks old with 498 miles on it.

Look up ODI 11725976 at NHTSA ↗

Unknown Or Other
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

1414.6%
ODI 10817423

THE AIR CONDITIONING CONTINUALLY CYCLES OFF AND ON AND DOES NOT BLOW OUT COLD. HAPPENS IN ALL PHASES OF DRIVING

Look up ODI 10817423 at NHTSA ↗

1512.5%
ODI 11219951 · 59,000 mi

GOT THIS VEHICLE ON 07/23/2016, THE VEHICLE HAD MAJOR ISSUES UNTIL 09/2018. IN SEPTEMBER 2018 I TOOK THE VEHICLE TO THE ORIGINAL LOT TO HAVE IT INSPECTED AS WHEN SWITCHING THE FAN FOR THE A/C FROM 3 TO 4 ON THE BLOWER MOTOR SETTINGS STOPPED WORKING. MY DEALERSHIP REPLACED THE ORIGINAL BLOWER MOTOR. ALONG WITH THAT I WAS HAVING THE ISSUES OF THE CENTER CONSOLE (RADIO UNIT) AND THE DASH (WHERE THE SPEED, MILEAGE, ETC... IS) WOULD GO OUT WILL DRIVING OR NOT TURN ON AT ALL AND THE BACK UP CAMERA WOULDN'T TURN ON GO. THEY RE-INSTALLED THE COMPUTER S…

Look up ODI 11219951 at NHTSA ↗

2219.5%
ODI 11063459 · 305 mi

I PURCHASED MY VEHICLE ON NOVEMBER 22, 2017. I WAS IN AN ACCIDENT ON DECEMBER 14, 2017 WHERE I HIT A DOG AND MY CAR CAUGHT FIRE. THE FIRE DEPARTMENT AND POLICE DIDN'T BELIEVE THAT I HIT A DOG AND IT CAUSED THIS DAMAGE. I CONTACTED GM TO SEE IF THEY WOULD INVESTIGATE BUT THEY TOLD ME THEY WOULD NOT INVESTIGATE UNLESS MY INSURANCE CONTACTED THEM AND THEY ALSO TOLD ME TO READ MY MANUAL ON SEATBELTS WHEN I LET THEM KNOW THE AIRBAGS DID NOT DEPLOY. I BELIEVE WHOLE HEARTEDLY THAT THIS CAR IS UNSAFE IF IT CAUGHT ON FIRE FROM HITTING A DOG AND THEY DOG…

Look up ODI 11063459 at NHTSA ↗

1716.8%
ODI 11191788

PURCHASED A 2018 CHEVY TRAX ON FEBRUARY 16, 2019. IT HAS BEEN AT THE DEALERSHIP TWICE, CURRENTLY, TO FIX AN ISSUE OF HAVING NO HEAT. GETTING READY TO SEND IT BACK TO THE DEALERSHIP AGAIN TO TRY AND FIX THE ISSUE OF NO HEAT. VEHICLE WAS LEFT RUNNING IN THE DRIVE WAY TO HEAT UP AND DRIVEN MORE THAN 20 MILES WHILE WAITING FOR THE HEAT TO START.

Look up ODI 11191788 at NHTSA ↗

2115.7%
ODI 11153315 · 365 mi

I HAD A BAD EXPERIENCE WITH THE BRAKES ON THIS VEHICLE. I HAD THIS CAR TO NOT STOP ON ME ON TWO OCCASIONS . ONCE IN A PARKING SPOT, AND ONCE WHEN I APPROACHED A BUSY INTERSECTION ON A COLLEGE CAMPUS. THE CAR WOULD NOT STOP. IT MADE A GRIND G NOISE, SKIED AND JUST WOULD NOT STOP. I HAD TO THROW THE CAR OUT OF DRIVE TO GET IT TO STOP. THE DEALERSHIP PLILIPS CHEVROLET IS SAYING THE DIAGNOSTIC TESTS DID NOT DETECT A PROBLEM. S I JUST IMAGINED THE TERRIFYING ORDEALS THAT I ENCOUNTERED. I NOW HAVE TO GO BACK AND GET THIS CAR AND DRIVE IT BRILL…

Look up ODI 11153315 at NHTSA ↗

1718.1%
ODI 11361704 · 19,000 mi

THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK

Look up ODI 11361704 at NHTSA ↗

312.5%
ODI 11536470

The vehicle is very hard to control in high winds. I was driving down the highway on a very windy day the vehicle fishtailed the entire time. Almost rolled the vehicle it’s very dangerous

Look up ODI 11536470 at NHTSA ↗

00.0%

No examples available for this selection.

2313.2%
ODI 11528601

The vehicle Driver Side window intermittently does not function.

Look up ODI 11528601 at NHTSA ↗

2124.1%
ODI 11657996

I am very unsure what is going on, but when I am in reverse my whole dash loudly rattles and vibrates the whole car. My front door speakers also keep going out with makes me think we may have a wiring issue.

Look up ODI 11657996 at NHTSA ↗

318.8%
ODI 11708128

While driving on the interstate vehicle begin to surge and lag with a check engine light appearing. Vehicle never became disabled but after reading it sounds like this a very known issue with Trax’s. Chevy app stated it was the emissions control system which is most common for purge valve failure. GM needs to issue a recall as the purges valve in every Trax is defective just like the did with earlier models.

Look up ODI 11708128 at NHTSA ↗

Power Train
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

1818.8%
ODI 10732186 · 2,385 mi

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE ON AN INCLINE WITH THE BRAKES ENGAGED, THE VEHICLE ROLLED BACKWARDS WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DUE TO A SLEEP MODE PROGRAM IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 2,385.

Look up ODI 10732186 at NHTSA ↗

1310.8%
ODI 10918147 · 22,000 mi

WE HAD A PROBLEM SHIFTING GEARS. THE PROBLEM OCCURRED WHILE IN MOVING AT VERY SLOW SPEED (0-3MPH) IN A PARKING SPOT (IN A LOT), MOVING FORWARD AND BACK WHILE DEMONSTRATING THE USE OF THE CAR, WITH A RENTED CHEVY TRAX 2016 MODEL WHICH HAD BEEN PREVIOUSLY RENTED BY THE TIME WE ACQUIRED IT. FIRST, WE WERE ABLE TO SHIFT INTO REVERSE AND MOVE THE CAR IN REVERSE. NEXT WE SHIFTED INTO DRIVE BUT THE CAR CONTINUED TO MOVE IN REVERSE. WHILE THE ENGINE CONTINUED TO RUN, WE TRIED NUMEROUS TIMES TO SHIFT AND RE-SHIFT INTO DRIVE BUT THE CAR CONTINUED TO MOVE…

Look up ODI 10918147 at NHTSA ↗

108.8%
ODI 11340650 · 46,000 mi

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE ON THE FREEWAY ON AN INCLINE AND WHEN LED OFF THE BRAKE, THE VEHICLE ROLLBACK AND CRASHED INTO ANOTHER VEHICLE. NO WARNING LIGHTS ILLUMINATED. THE CONTACT NOR THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS NOT FILED, THE CONTACT STATED THERE WAS NO DAMAGE TO NEITHER OF THE VEHICLE. THE VEHICLE WAS TAKEN TO GORDON CHEVROLET, INC (1850 FORD RD, GARDEN CITY, MI 48135) AND WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NORMAL. THE VEHICLE WAS NOT REPAI…

Look up ODI 11340650 at NHTSA ↗

109.9%
ODI 11412783 · 69,000 mi

-BACKUP CAMERA SENSOR SOUND STOPPED WORKING AROUND 55K MILES -WE BOUGHT OUT CAR BRAND NEW THREE YEARS AGO THIS MONTH, AND THE TURBO UNEXPECTEDLY CRACKED SOMEWHERE BETWEEN 68K-69K MILES. IT'S RELEASING A HORRIBLE SMELL IN THE CAR. NO CHECK ENGINE LIGHT IS COMING ON

Look up ODI 11412783 at NHTSA ↗

107.5%
ODI 11254288 · 645 mi

CAR SHIFTS ROUGH IT DOESN'T SHIFT AT ALL AND HAD NO POWER TO GO UP A VERY SMALL HILL, TO BE PARKED IN MY DRIVEWAY OR CARPORT, AT THE APARTMENT WE LIVE IN. THIS HAPPENS ON THE HIGHWAY, AT RED LILGHTS AND WHEN BREAKING TO STOP THIS HAS GONE ON FOR SEVERAL DAYS AND GOTTEN PROGRESSIVELY WORSE, WITH TIME SINCE LAST WEDNESDAY. THE CAR WAS JUST PURCHASED NEW ON AUGUST 30, 2019.

Look up ODI 11254288 at NHTSA ↗

1516.0%
ODI 11301645 · 900 mi

TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, PASSENGER REACHED FOR AN ITEM IN THE CENTER CONSOLE AND INADVERTENTLY TOUCHED THE GEAR SHIFTIER. THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL WITH NO WARNING LIGHTS ILLUMINATING. THE CONTACT WAS ABLE TO BRAKE AND SHIFT BACK TO DRIVE. THE CONTACT STATED LATER TESTED THE SHIFTER WHILE PARKED IN DRIVEWAY, WAS ABLE TO SHIFT FROM DRIVE TO NEUTRAL WITH A LIGHT TOUCH. THE VEHICLE WAS TAKEN TO BICAL CHEVROLET OF VALLEY STREAM (709 W MERRICK RD, VALLEY ST…

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312.5%
ODI 11599593

My car, which as of today, July 6, 2024 has a mileage of 45349, and is experiencing issues related to the EVAP purge pump under speed. I see that there is already been a recall on multiple models of the Chevrolet tracks, but not mine as it is a 2021 and not a 2020. I have owned this vehicle for two months, and have kept up with all of the maintenance as instructed. But I figured that this malfunction will lead to further damage, including but not limited to blown head gasket or blown engine.

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111.1%
ODI 11559054

The check engine light came on showing codes p 146 b,d,e,f The dealership looked at the car and said the purge pump needs replaced and ordered a part that is on back order and won’t be delivered in an undetermined date. We have now lost a considerable amount of gas mileage and the dealership it may be the fuel pump. They say if it is it won’t be covered by warranty. They have said the car is safe to drive on the other issue.

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148.0%
ODI 11519955 · 579 mi

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 60-72 MPH, with the cruise control activated or turned off, the contact detected an intermittent pulsation. The contact stated it was like the brakes had engaged or the transmission was slipping. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 579.

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55.7%
ODI 11645135

I am reporting a safety incident that occurred on [XXX] with my new GM vehicle, a 2025 Chevy Trax with roughly 3000 odometer miles. I was returning to Troy MI from Ann Arbor MI on [XXX] a roughly 50 mile drive, a driver with one passenger. The weather was good, no ice or debris on the roads. We exited the highway and proceeded north through several stoplights. Just before making a right turn into a destination, the vehicle seemed to slam to stop multiple times, causing loss of vehicle control. The abrupt behavior knocked the steering wheel out …

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16.3%
ODI 11725976

I was driving 70MPH down the highway, electronics blacked out, when they finally came back, the check engine light came on. Got to dealership, had 18 codes, engine, transmission, and electronics issues. Car is two weeks old with 498 miles on it.

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Suspension
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

77.3%
ODI 11299101

MY WIFE AND I OWN A 2015 CHEVY TRAX, ONE OF MY RELATIVES OWNS A 2017 CHEVY TRAX. THE WIFE AND I ARE EXPERIENCING THE SAME EXACT ISSUE THAT MY RELATIVE WAS WITH THE FRONT END NAMELY THE LOWER CONTROL ARM AND GM SAYS THEY ARE NOT RESPONSIBLE FOR IT.

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75.8%
ODI 11023387 · 8,900 mi

VEHICLE RECEIVED SIDE IMPACT ON DRIVERS SIDE, AIR BAGS NEVER DEPLOYED AND DRIVERS SIDE REAR WHEEL WAS RIPPED OFF FROM VEHICLE

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108.8%
ODI 11252317

A 2017-2019 CHEVROLET TRAX RECALL WAS ISSUED THAT WILL REPAIR PROBLEMS WITH JOINTS IN THE FRONT LOWER CONTROL ARMS THAT MAY HAVE BEEN IMPROPERLY WELDED, CAUSING THE CONTROL ARMS TO SEPARATE FROM THE SUVS. I HAVE BEEN TOLD NOT TO DRIVE THE VEHICLE DUE TO SAFETY CONCERNS. THE RECALL WAS ISSUED IN APRIL SO I HAVE NOW BEEN WITHOUT A VEHICLE FOR OVER FOUR MONTHS. NEITHER A CHEVROLET DEALER NOR THE CHEVROLET HEADQUARTERS WILL DO ANYTHING TO PROVIDE A RENTAL CAR UNTIL THEY CAN DETERMINE WHEN THEY CAN REPAIR THE VEHICLE. WHAT ARE MY OPTIONS?

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3433.7%
ODI 11205049 · 7,600 mi

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT STATED THAT THE ONSTAR SYSTEM INFORMED HER THAT THE VEHICLE HAD A RECALL. THE CONTACT SPOKE WITH MATTHEWS'HARFREAVES CHEVROLET (2000 TWELVE MILE ROAD, ROYAL OAK, MI, 48067, [phone removed]) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT NOTIC…

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1914.2%
ODI 11204934

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). SUMMIT CHEVROLET BUICK GMC (318 GRANT AVE, AUBURN, NY 13021, [phone removed]) AND THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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99.6%
ODI 11404059 · 15,000 mi

FROM NEW THERE WAS A SIGHT BUMP WHEN TAKING OFF FROM STOP AT 15,000 MILES IT HAPPENS ALL THE TIME LIKE SOME ONE TAPPED YOUR BUMPER. IT IS PRONOUNCED AND CONSTANT. AS WELL AS WHEN YOU STOP ON A HILL THE CAR ROLLS BACK LIKE DRIVING A STANDARD MAKING IT DANGEROUS FOR ANYTHING BEHIND YOU. PERSON ANIMAL ITEM. HILL ASSIST DOES NOT WORK. DEALER SAYS NO CODES NOTHING TO FIX. ITS WARRANTEED FOR 60,000 MILES, UNTIL IT BREAKS OR THROWS A CODE.. THIS DOESN'T MAKE IT RIGHT OR SAFE. VERY TERRIFYING WHEN YOU TAKE THE FOOT OFF BREAK AND YOU START ROLLING BACK…

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14.2%
ODI 11527411

It appears the rear axle separated from the vehicle. This appears to prevented braking ability. My conclusion is from skid marks at the crash scene. Also Front wheels disengaged. I have photos.

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00.0%

No examples available for this selection.

10.6%
ODI 11754906

At 38,000 miles the right sway bar stabilizer linker failed and required replacement. This was inspected by a manufacturer associated dealer mechanic. No other symptoms or warning lamps prior to the failure.

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11.1%
ODI 11762004

Component that malfunctioned: loose Inner and outer tie rod end following repair preformed at a dealer on 8/20/2026. This component is essential for proper steering and if this would have failed while driving the joint can shear or free from the knuckle as the driver looses control of the steering. additionally, this sudden loss of control would have likely resulted in a serious if not fatal accident. I am an auto technician by trade at a independent repair shop, me and a fellow technician verified the inner and outer tie rod have more than 0.5…

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00.0%

No examples available for this selection.

Steering
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

1313.5%
ODI 10871735

I HAVE HAD MY TRAX IN FOR SERVICE 5+ TIMES DUE TO THE "BYOM" MEDIA AND DUE TO MY CAR BEING HACKED THROUGH THE "GLITCH" THROUGH THE MYLINK MEDIA CENTER AND INFORMANT SYSTEM, WHICH, IRONICALLY, AT THE BEGINNING OF MAY 2016, A RECALL NOTICE WAS SENT OUT ABOUT THIS ISSUE. I HAD MY CAR IN FOR SERVICE FOR THE 5TH TIME (SAME THING!!!) AND GM EXPLAINED TO ME THAT I WAS MISSING RELAY'S AND FUSES IN MY CAR (YES, CAUSE THE CAR DOESN'T LOCK AND THE REMOTE KEYLESS ENTRY HAD A GLITCH IN IT DUE TO THE RECALL")! I HAVE FILED SEVERAL CASES WITH GM ABOUT THIS AN…

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1411.7%
ODI 10959169 · 10,500 mi

STEERING WHEEL LOCKED UP (CANNOT TURN) WHILE DRIVING.

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1916.8%
ODI 11056104 · 3,000 mi

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING BECAME DIFFICULT TO MANEUVER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GREY CHEVROLET (4949 SW HOVDE RD, PORT ORCHARD, WA 98367, [phone removed]) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND. THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

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98.9%
ODI 11318859 · 36,457 mi

ID NUMBER 19V312

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1511.2%
ODI 11171048 · 3,300 mi

BOUGHT CAR 4 DAYS AGO. STEERING PULLED TO LEFT. WAS ASSURED IT JUST NEEDED ALIGNMENT. NEXT DAY, DEALERSHIP DID A BOTCHED ALIGNMENT (GOT SECOND OPTION AND RE-DO AT BELLE TIRE, PROVING MY SUSPICIONS). ISSUE STILL HAPPENING. CAR PULLS TO THE RIGHT' AND I FEEL LIKE I AM IN A DEATHTRAP. IT FEELS VERY UNSAFE TO DRIVE BECAUSE NO MATTER WHAT I DO IT CONTINUALLY WANTS TO PULL TO THE RIGHT. STEERING WHEEL STIFF TURNING LEFT AND LOOSE ON RIGHT. MUST KEEP STEERING WHEEL STRAIGHT EVEN WHEN ON CURVED ROADS THAT TURN LEFTWARD. I AM AFRAID THAT THIS CAR WAS …

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44.3%
ODI 11450865

Something broke onthe suspension and I lost control of the car

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

42.3%
ODI 11604343

The affected component is the design of the cruise control engagement button, and yes it is available for inspection. While the vehicle is below a certain (unknown) speed, if the cruise control engagement button is pressed, the cruse control engages at a relatively high rate of speed, and the vehicle lurches forward. This is especially problematic due to the design of the switch, which is a protruded lever-type mechanism that is easily swiped while the steering wheel turns. Due to this design, a significant risk is posed for injury and fatal a…

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33.4%
ODI 11612350 · 1,035 mi

The contact owns a 2025 Chevrolet Trax. The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle was drifting to the right. The contact had to steer the vehicle back into the desired lane. The contact stated that the failure was occurred while depressing the accelerator pedal while driving at various speeds. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where the failure could not be replicated. The vehicle was not repaired. The manufacturer was n…

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212.5%
ODI 11727008 · 156,000 mi

The contact owns a 2026 Chevrolet Trax. The contact stated that while starting the vehicle, the message "Brake System Failure" was displayed. The contact turned off the vehicle, waited for a while, and then restarted the vehicle. After restarting the vehicle, the message "Steering System Not Engaged" was displayed. The contact turned off the vehicle. The vehicle was towed to the dealer, who informed the contact that 3 diagnostic codes were retrieved, indicating a braking system and steering failure. However, the third failure was not provided. …

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Service Brakes
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

88.3%
ODI 10822351 · 800 mi

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. WHEN THE CONTACT RELEASED THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A FEATURE INHERENT TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 800. THE VIN WAS NOT PROVIDED. UPDATED 04/07/16*LJ *CN

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97.5%
ODI 10885504 · 50 mi

TAKATA RECALL [PURCHASED A 2016 CHEVY TRAX AT CHEVROLET OF HOMEWOOD 18033 S. HALSTED, HOMEWOOD, ILLINOIS ON JUNE 13, 2016 FOR MY DAUGHTER. WITHIN THE FIRST WEEK OF PURCHASE THE BRAKES BEGAN SQUEAKING. AFTER ABOUT THE SECOND WEEK THE BRAKES BEGAN SQUEAKING LOUD. SOME ONLOOKERS NOTED THAT THE NOISE WAS COMING FROM THE BACK BRAKES. MY DAUGHTER TOOK THE CAR BACK TO CHEVROLET OF HOMEWOOD ON JULY 7, 2016 FOR BRAKE INSPECTION. THE SERVICE DEPARTMENT TEST DROVE THE VEHICLES HEARD THE BRAKE NOISE BUT SAID THEY FOUND NO PROBLEM. ON 7/10/16, THE BR…

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98.0%
ODI 11067380 · 2,000 mi

WHEN FIRST PURCHASED THIS CAR I HAD IT FOR A MONTH AND WHEN CONNECTED TO BLUETOOTH I COULDN'T HEAR THE OTHER PARTY AND OTHER PARTY WOULD HEAR LOUD NOISES I TOOK IT IN TO DIAGNOSE AND THEY SAID IT WAS FINE. NOT THE CASE CONTINUED TO HAPPEN TO THIS DAY. ABOUT 3 MONTHS INTO BUYING IT WHEN STARTING IT DELAYED AS IF I HAD A COUPLE YEARS OLD CAR I THINK THE STARTER IS WARNING ME IT IS GOING TO GIVE ME PROBLEMS. ALSO WHEN BRAKING IS DOESN'T STOP AS IF I HAD A NEW CAR IT DELAYS AND I HAVE ALMOST CRASHED A COUPLE TIMES IN SERIOUS TRAFFIC IT HAS BREAKS A…

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76.9%
ODI 11222232 · 34,000 mi

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). WHILE DRIVING AND APPLYING PRESSURE TO THE BRAKE PEDAL, THE BRAKES MADE A GRINDING SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO HESSERT CHEVROLET (6301 E ROOSEVELT BLVD, PHILADELPHIA, PA 19149, [phone removed]). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

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139.7%
ODI 11222919 · 2,500 mi

WHILE ON THE HIGHWAY, MY TRUCK WENT HARD RIGHT WHILE MY STEERING WHEEL WAS IN STRAIGHT POSITION. I ASKED MY PASSENGER DID YOU FEEL THAT . THEY SAID YES .IT WAS VERY SCARY AND HAPPENS VERY SPORADIC.ALSO THE BRAKES SEEM TO BE SOME TIMEY WITH STOPPING EFFICIENTLY, LIKE YOU EITHER STOP TOO QUICK OR NOT FAST ENOUGH. I'M NOT SURE WHY MY VIN HAS NOT APPEARED IN THIS RECALL WHEN CLEARLY MY VEHICLE HAS THE SAME ISSUES AND WITHIN THE MAKE MODEL AND YEAR.

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1212.8%
ODI 11480687

My husband and I were leaving a local grocery store, when we began backing up and the "hillside assist" light came on for a 5% or so incline. So after backing up, we pulled out of the parking spot and our brakes began locking up, this continued all the way home (about 3 miles). The error msg, "service stabilitrak" came on when we were pulling into our driveway. We called the dealer where we purchased it because we have less than 48000 miles on it and they said that we may have repairs covered under the power train. However, stabilitrak is not p…

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416.7%
ODI 11431780

1,992 miles. Two times when applying brakes hard the vehicle pulled hard to the right. Both times I narrowly avoided hitting the vehicle in front of me. I went to the service department they did a test drive and were unable to duplicate the issue. They checked the brake pads and rotors and stated all look normal. In addition they did a multi-point inspection. 6,253 miles. Again applying brakes hard the vehicle pulled hard right. Days later the brakes were spongy and then that lead up to the brakes going to the floor board. I went to the ser…

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00.0%

No examples available for this selection.

126.9%
ODI 11519955 · 579 mi

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 60-72 MPH, with the cruise control activated or turned off, the contact detected an intermittent pulsation. The contact stated it was like the brakes had engaged or the transmission was slipping. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 579.

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44.6%
ODI 11594443

Electrical system (Sound system, Bluetooth, graphics, and backup camera), and Automatic Braking - available for inspection Screen glitches using apple car play (wireless and wired), and in general (have pictures and videos) Backup camera is a fishbowl and stays on when driving at 45 mph or at any speed (have video) Car electrical system stays on when doors are shut, engine off and key removed for prolonged amounts of time (have video) Does not brake, only flashes and chimes when driving between 5-50mphs - If I was to get into an accident and t…

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318.8%
ODI 11733834

Antilock Breaking System

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Air Bags
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

1212.5%
ODI 10818196 · 7,400 mi

TL* THE CONTACT OWNED A 2015 CHEVROLET TRAX. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND WAS SUBSEQUENTLY TOTALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT RESPOND. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 7,400.

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1815.0%
ODI 10935438 · 7,500 mi

WE HAD AN SINGLE CAR CRASH. THE CAR WENT OVER A CURB AND DOWN AN EMBANKMENT AND [XXX] NEAR TOOK OUT A WOODEN WALK WAY WITH PEOPLE NEAR BY ON THE WALKWAY IT ENDED UP TOTALING ($20,000 IN DAMAGE ) OUR BRAND NEW CHEVY TRAX 2016. AND WHEN ALL 11.......... AIRBAGS RIGHT 11 AIRBAGS AND NOT ONE WHEN OFF AND WE BOTH HAD SEAT BELT ON BUT I STILL MANAGED TO HIT MY HEAD SO HARD I HAD AN SMALL INDENT IN MY HEAD AND U WOULD THINK BRAND NEW CAR AND 11 AIR BAGS U THINK YOU WOULD B SAVE ....?? BUT NOT IN A CHEVY!!!! ALL CUZ OF THE AIRBAGS AND BRAKES WERE AFF…

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54.4%
ODI 10994222 · 600 mi

TL* THE CONTACT OWNED A 2017 CHEVROLET TRAX. WHILE THE CONTACT'S DAUGHTER WAS MAKING A LEFT TURN, ANOTHER VEHICLE RAN THE RED LIGHT. AS A RESULT, THE FRONT END OF THE CONTACT'S VEHICLE CRASHED INTO THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND HEAD THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 8-302-0913391. THE APPROXIMATE FAILURE MILEAGE WAS…

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22.0%
ODI 11128910

2018 CHEVROLET TRAX. CONSUMER WRITES IN REGARDS TO ISSUES WITH PASSENGER AIRBAG SENSOR. *LD *JS

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43.0%
ODI 11279034

2019 CHEVROLET TRAX. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER HAS HAD POSSESSION OF THE VEHICLE FOR 103 DAYS. THE MANUFACTURER WAS CONTACTED AND STATED THE PARTS NECESSARY TO COMPLETE THE REPAIR WERE UNAVAILABLE. *JS

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55.3%
ODI 11439396 · 4,700 mi

The contact owns a 2020 Chevrolet TRAX. The contact stated while driving approximately 60mph when the contact was involved in an accident which resulted in the driver-side air bag not deploying, and the driver-side seatbelt not locking. A police report was taken and the vehicle was towed to a tow lot, then was towed to an insurance lot. The contact sustained concussion, broken nose, herniated and torn spinal discs, and sought medical treatment. The manufacturer was not informed of the failure. The failure mileage was approximately 4,700.

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312.5%
ODI 11482758

My wife was driving and we were hit hard enough to shove the vehicle into the next lane and crumple the undercarriage of the vehicle. Making it undrivable anymore. And any information I can find says side impact air bags will deploy if the vehicle is hit anywhere on the side of the vehicle. Which clearly did not happen in this case. A side note I can only ever find videos on direct side impact not indirect impacts that involves the wheels. In either case the front or back tire impacts will still involve the persons head being slammed into the d…

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111.1%
ODI 11508789

Had a head-on collision and the airbags failed to deploy. Everyone was highly surprised that the airbags didn't work and told me where to report the safety issue. Unknown if the car has been retested or inspected after the incident.

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63.4%
ODI 11524379

I was in a car accident where all of my airbags deployed. The seat airbag deployed, and the deflation vents were facing me. It melted my polyester shirt into me and burned my the skin across my ribs on my left side (nearest to the door). I was not aware of the location of the vents in the airbag until during the accident. This could be an issue for shorter people, who might have the airbags deploy closer to their face. I went to the hospital for the pain I was feeling in my ribs and difficulty breathing (some of which came from this airbag).

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78.0%
ODI 11655812

Was making right hand turn which causes vehicle to straddle shoulder for a brief period of time because of how lines are painted. Auto steering resisted the manual steering to get into the lane properly and pulled vehicle onto shoulder further which lead vehicle to be pulled into the ditch.

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318.8%
ODI 11744059

I was driving at about 10 mph in a suburban Buffalo retail parking lot when I was T-boned by a driver coming at me perpendicular at a much higher rate of speed who hit me squarely on the driver's side front and rear door. Airbags did not deploy. Yes, my safety was put at risk. I was injured. The problem has not been reproduced or confirmed by dealer or anyone else. Noone has inspected the vehicle yet. There were no warning signs prior to the accident.

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical SystemToo few reports for a range39,500 mi2 (sparse)
ODI 11361704 · 19,000 mi

THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK

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ODI 11685876 · 60,000 mi

The contact owns a 2020 Chevrolet Trax. The contact stated that while driving and making turns, the steering wheel had to be turned to the intended direction completely for the vehicle to turn as needed. The contact also stated that while driving and depressing the brake pedal to come to a complete stop, the vehicle failed to respond as intended, causing the braking distance to be extended. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side lower control arm had failed due to defective factory assembly. …

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EngineToo few reports for a range30,000 mi3 (sparse)
ODI 11378236 · 120 mi

WITHIN TWO DAYS OF GETTING THE CAR WITH 7 MILES ON IT, AS SOON AS I GOT OVER ONE HUNDRED MILES, THE CAR TEXTED ME AND SAID THAT I NEED TO GET THE EMISSIONS SERVICED ON THE VEHICLE. LAST TIME I WENT THROUGH THIS WITH KIA... THEY FIXED IT TWICE AND THEN MY ENGINE PRETTY MUCH DIED AND THEY BLAMED ME (ON A 7 YEAR OLD CAR)

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ODI 11398458 · 30,000 mi

THE CAR LOST TURBO POWER, IT WAS IN THERE 3 TIMES AND THE REPAIR WAS NOT CORRECT. THE SERVICE MANAGER AT RON WESTPAHL, DAVID, SAID THERE IS A SERVICE BULLETIN OUT FOR THE IFOR THIS PROBLEM, IT IS A KNOWN PROBLEM IN THE NORTH WITH THE COLD WEATHER THE INVERTER GET CONDENSATION IN THE VEHICLE AND FREEZES. SINCE THE WEATHER HAS TURN WARMER THE CAR NOW RUNS WITH NO CHECK ENGINEER, BUT CHEVY HAS NOW REFUSED TO FIX IT BECAUSE THE CHECK ENGINE LIGHT IS NO LONGER ON. THIS INVERTER HAS BEEN REDESIGNED T O PREVENT THE CONDENSATION. IF THIS IS A KNOWN…

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ODI 11602957 · 38,000 mi

The contact owned a 2020 Chevrolet TRAX. The contact stated while driving at an undisclosed speed, the contact stated that smoke entered the interior of the vehicle. The contact stated that the smoke came into the interior through the vents. The contact stopped the vehicle. The contact stated that the vehicle lost motive power and the check engine warning light illuminated. The contact stated that immediately after exiting the vehicle, the vehicle was in flames. The Fire Department arrived and extinguished the fire. The vehicle was towed …

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Unknown Or OtherToo few reports for a range19,000 mi1 (sparse)
ODI 11361704 · 19,000 mi

THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK

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Power Train4,425–20,170 mi17,000 mi6
ODI 11301645 · 900 mi

TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, PASSENGER REACHED FOR AN ITEM IN THE CENTER CONSOLE AND INADVERTENTLY TOUCHED THE GEAR SHIFTIER. THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL WITH NO WARNING LIGHTS ILLUMINATING. THE CONTACT WAS ABLE TO BRAKE AND SHIFT BACK TO DRIVE. THE CONTACT STATED LATER TESTED THE SHIFTER WHILE PARKED IN DRIVEWAY, WAS ABLE TO SHIFT FROM DRIVE TO NEUTRAL WITH A LIGHT TOUCH. THE VEHICLE WAS TAKEN TO BICAL CHEVROLET OF VALLEY STREAM (709 W MERRICK RD, VALLEY ST…

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ODI 11306755 · 13 mi

TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION SLIPPED AND INADVERTENTLY CHANGED GEARS WHILE THE VEHICLE SHUDDERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO (BENNETT CHEVROLET DEALER, (6721 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, [phone removed]) TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DEDUCE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE…

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ODI 11361704 · 19,000 mi

THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK

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Fuel/Propulsion SystemToo few reports for a range30,000 mi1 (sparse)
ODI 11398458 · 30,000 mi

THE CAR LOST TURBO POWER, IT WAS IN THERE 3 TIMES AND THE REPAIR WAS NOT CORRECT. THE SERVICE MANAGER AT RON WESTPAHL, DAVID, SAID THERE IS A SERVICE BULLETIN OUT FOR THE IFOR THIS PROBLEM, IT IS A KNOWN PROBLEM IN THE NORTH WITH THE COLD WEATHER THE INVERTER GET CONDENSATION IN THE VEHICLE AND FREEZES. SINCE THE WEATHER HAS TURN WARMER THE CAR NOW RUNS WITH NO CHECK ENGINEER, BUT CHEVY HAS NOW REFUSED TO FIX IT BECAUSE THE CHECK ENGINE LIGHT IS NO LONGER ON. THIS INVERTER HAS BEEN REDESIGNED T O PREVENT THE CONDENSATION. IF THIS IS A KNOWN…

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SuspensionToo few reports for a range37,500 mi2 (sparse)
ODI 11404059 · 15,000 mi

FROM NEW THERE WAS A SIGHT BUMP WHEN TAKING OFF FROM STOP AT 15,000 MILES IT HAPPENS ALL THE TIME LIKE SOME ONE TAPPED YOUR BUMPER. IT IS PRONOUNCED AND CONSTANT. AS WELL AS WHEN YOU STOP ON A HILL THE CAR ROLLS BACK LIKE DRIVING A STANDARD MAKING IT DANGEROUS FOR ANYTHING BEHIND YOU. PERSON ANIMAL ITEM. HILL ASSIST DOES NOT WORK. DEALER SAYS NO CODES NOTHING TO FIX. ITS WARRANTEED FOR 60,000 MILES, UNTIL IT BREAKS OR THROWS A CODE.. THIS DOESN'T MAKE IT RIGHT OR SAFE. VERY TERRIFYING WHEN YOU TAKE THE FOOT OFF BREAK AND YOU START ROLLING BACK…

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ODI 11685876 · 60,000 mi

The contact owns a 2020 Chevrolet Trax. The contact stated that while driving and making turns, the steering wheel had to be turned to the intended direction completely for the vehicle to turn as needed. The contact also stated that while driving and depressing the brake pedal to come to a complete stop, the vehicle failed to respond as intended, causing the braking distance to be extended. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side lower control arm had failed due to defective factory assembly. …

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

7 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-102None
ODI 11617799

The driver information center in the cluster intermittently goes completely black or glitches while driving. It will go into all white dots, completely black out, or be garbled. You lose the ability to monitor your speed digitally and it causes issues with safety because it will change in and out at random times and you are forced to change your attention to the needle instead of focusing on the road. No warning lamps or trouble codes present. I have not contacted the manufacturer but have had a mechanic inspect it and he cannot find a cause bu…

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ODI 11623011 · 36,900 mi

The contact owns a 2020 Chevrolet Trax. The contact stated that while the vehicle was at a stop sign, the Hill Assist function failed to operate as intended. The contact removed her foot off the brake pedal and the vehicle rolled backwards. The vehicle was taken back to the dealer where the vehicle was purchased; however, the failure could not be duplicated. The vehicle was not repaired. The failure reoccurred. The vehicle was taken back to the dealer again. The contact was informed that the vehicle was taken to the Chevrolet dealer for a diagn…

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2024-111None
ODI 11625553

My 2020 Chevy Trax did not deploy the air bags, at all, when hit cement wall head on. The impact to my chest area caused a wire from a chest surgery to snap, and is now dangling inside the middle of my chest, near my heart. I have the pictures & the witness was a Sheriff. It make no sense that none of the air bags deployed. NONE. I want to report it as will be pursuing, and to make sure others know that this is an issue that can cause bodily harm and there are no recalls on these cars. That's scary. No idea now what I must go thru due to this …

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2024-122None
ODI 11632331

June 2024 all dashboard lights flickered on then went off, radio wouldn't turn on so dealership replaced the instrument cluster. Last night had to jump car off, the battery and alternator checked out fine. However, the radio/back up camera didn't come back on. This is the only car I have and now in the shop 2 tines in 6 months for the same thing.

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ODI 11633208

Stabilitrak keeps coming on along with 3 other warning lights. I lose speed driving is off and it's hard to maneuver. Had 3 tests ran no response lights went off. then back on on a consistency that is getting annoying and now 3 shops can't diagnosis whats wrong. I don't have thousands to send to dealership for what was supposed to be a brand new car and this is driving like it's a 25 year old car. I think you need to check that a majority of your trax 2020 customers are also experiencing the same and this issue needs to be a recall. especially …

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2025-010None

No examples available for this selection.

2025-021None
ODI 11644384

I was forced to sell my Jeep and buy a chevy trax at Friendly Chevrolet back in 2020 because supposdely there was a pandemic and the economy shut down. It has been giving me lots of problems. I have taken it to Friendly Chevrolet, Young Chevrolet and Lakeside Chevrolet several times since 2020 and they always say: leave it here, we cannot loan you a car, it will take 5-7 days to repair it. It jerks when I drive it, every time I get gas, the car doesn't start unless I push the speed pedal and drive. The worst and recent incident was 2 weeks ago…

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2025-032None
ODI 11649068 · 28,000 mi

The contact owns a 2020 Chevrolet TRAX. The contact stated while driving at an undisclosed speed, the steering wheel independently turned to the right and seized. The contact's vehicle crashed into a parked vehicle. The contact stated that the vehicle was uncontrollable. The contact stated that the failure occurred in a residential neighborhood. The contact's vehicle was damaged to the front passenger's side fender area. The parked vehicle was damaged to the driver's side fender area. The contact stated that she bumped her head during …

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ODI 11651490

Compré este carro en medio de una necesidad al dealer REAL TRUCKS AND CARS en buenas condiciones con 2000$ de downpayment y nunca me respondieron por la garantía del carro y encima tuve más de 2000$ en gastos y el día que decido cambiar el carro me llega la información de que ese carro tenía un título rebuild y dos choques fuertes en el pasado con daños en el chasis y el historial que me habían dado en el dealer estaba adulterado porque evidentemente no aparecía nada de lo detallado, posteriormente al reclamo, la persona que me lo vendió me ame…

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2025-042None
ODI 11653389

The dash screen behind the steering wheel (showing the speed/milege/trip info) randomly stops working. According to forums, this is a common issue with this make and model.

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ODI 11656002

On Oct 08, 2024 Milan Tire and Brake replace wiper motor part. Since then the wiper motor part only works for about 2 months . They replace it going on 3 times . Just went out yesterday again. On January 29, 2025 Milan tire and brake and Brake replace wiper transmission .

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2025-052None
ODI 11661844 · 30,000 mi

The contact owns a 2020 Chevrolet Trax. The contact stated that while operating the vehicle, the instrument cluster display screen intermittently malfunctioned, displaying either a black or snowy screen. During the failure, the driver was unable the view the speedometer and the gear selector information. The vehicle was taken to the local dealer on several occasions, but the cause of the failure was not yet determined. The manufacturer was not yet contacted regarding the failure. The failure mileage was 30,000.

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ODI 11663611

When driving my car around a 15 mile drive my car displays a Engine Overheating - Idle Engine message on my dash display and I go straight home to inspect the car and notice as shown in the photo I took the cap slowly after the car cooled down and I refilled it with antifreeze and close it and the hose/cable for the antifreeze was squeezing in antifreeze normally it would be out and took it for a little drive and someone from the outside of the car too see for any leaks it wasn’t leaking visibly it seems to be internal or a thermostat issue whe…

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2025-061None
ODI 11668214

I got a code for the electronic brake control module, and my front brakes kept locking up. took it to the dealership and they kept telling me that it’s fine. My safety was put at risk when I was going 60 down the interstate and the brakes locked up. The service stabilitrak light came on too.

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2025-072None
ODI 11674169

Canister purge valve

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ODI 11677389

Turbo has failed twice causing loss of power and it is EXTREMELY dangerous on highway. As it takes considerable amount of time to reach highway speeds. And the risk for getting in an accident is VERY high. There shouldn't be a turbo replacement every 4 months. Considering each replacement at the dealership ~ $2000. I find it hard to fathom how the 2017-2018 Chevrolet Trax get special coverage up to 120,000 mi. for failed turbo chargers yet I have the same scenario for a 2020 Trax. But EVERYTHING is out of my pocket . I have a [XXX] son and wou…

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2025-083None
ODI 11677872

When putting shell premium gas I noticed my cars Rmps is way lower than usually and my acceleration is a lot slower/delayed I never had this problem when I put regular and midgrade (plus) gas furthermore I noticed I got a weird B3935 error check code but I don’t think that’s related to the gas though

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ODI 11679691

The coolant reservoir is missing hoses which are supposed to be connected. The head gasket is completely blown out, which is under warranty. Excessive overheating, three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. Trax stopped in the middle of the traffic light on and 7/26/25 and had it towed.

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ODI 11681572

The touch screen on the front dashboard and the interior lights get so hot sometimes that you cannot touch them. Definitely an electrical issue causing both of those issues. Part of the air vent next to the touch screen has actually melted from the heat! Also, you cannot drive with the air conditioner on. The car gets no power at all. Just to go 30 mph, you have to go all the way up to almost 5 RPMs. The only way to cancel this out is to pull over, turn the car off and than back on (with no AC on). All summer long it has been doing this… possi…

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2025-092None
ODI 11684633

At 20,000 miles I was doing 70 which was the speed limit the engine light came on and flashed and put itself into limp mode it acted fine once the car was turned off and back on the dealer hooked a scanner up and said nothing but the electronic port was wrong which the charging port wouldn’t work half the time. At 149000 miles the water pump went out as soon as I paid it off due to Chevy dealer avoiding warranty work causing it to over heat and blow a head gasket.

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ODI 11685876 · 60,000 mi

The contact owns a 2020 Chevrolet Trax. The contact stated that while driving and making turns, the steering wheel had to be turned to the intended direction completely for the vehicle to turn as needed. The contact also stated that while driving and depressing the brake pedal to come to a complete stop, the vehicle failed to respond as intended, causing the braking distance to be extended. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side lower control arm had failed due to defective factory assembly. …

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2025-100None

No examples available for this selection.

2025-114None
ODI 11697049

Since purchasing the vehicle brand new, the transmission went out at 30,000 miles (mostly the accelerator components), the water pump, motor, and fuel pump all went out around 90,000 miles. Have gotten all things fixed, but lights keep popping back up no matter what gets repaired. Excessive overheating, three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. This car is a danger to anyone in it or around…

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ODI 11697068

Breaks lock down when driving. Had multiple things replaced and it still does it. Said they don’t know what could be still causing the problem.

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ODI 11699695

My display screen that shows the speed, odometer intermittently stops working, preventing me from seeing anything on the screen.

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2025-123None
ODI 11702206

The manual parking brake system (hand lever) failed to adequately restrain the vehicle when fully engaged. The component is available for inspection upon request. My safety was put at risk because the vehicle failed to remain securely parked with the parking brake fully engaged. If parked on an incline, this defect creates a risk of the vehicle rolling and causing an accident. Additionally, a fully functional parking brake is a critical emergency braking backup system, which is compromised by this malfunction. I have not gotten to a dealer to g…

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ODI 11705042

Every winter because of the cold weather the tube for the turbo cracks and causes performance problems such as lack of throttle, sluggishness, limp mode activates. In limp mode the vehicle will only go about 10 miles per hour. This has happened on multiple occasions. In the warmer weather this problem does not arise. It is only in the winter time because the particular tube is made from plastic which breaks in cold weather.q

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ODI 11705494

Repeatedly disply reduce engine warning, , stabiliTrak / traction warnings, loss of power while driving, and dashing board goes dark.

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2026-014None
ODI 11708570

It wouldn't pass smog due to an air/fuel intake. Coded every time. This caused it to go into " low engine power" after the mechanic looked at it, he said the oil had gotten into the manifold, the tubes and the turbo which apparently is a design flaw, and now my turbo is on its last leg. which is going to cost thousands. I am told it will do the same thing after a a year or so and will have to repeat this process. I can't pass smog. There is too much air coming out, and you can't block the airflow. So basically, I will have to replace the turbo,…

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ODI 11711401

For coolant reservoir being made out of polypropylene materials that is resistant to expansion and cracking, the overflow line into my reservoir is severally cracked causing excessive leaking of coolant causing steam and engine overheating.

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ODI 11711404

Driving on a main road on news year eve on my way home from work in a snow storm, my vehicle decides to only drive 9mph or less indicating that it has gone into limp mode. Unable to go up hills of any incline caused panic from the drivers around me. Luckily I was able to pull into a parking lot and sit and call for help. My vehicle was showing a code for the accelerator pedal position sensor indicating an issue with the voltage difference between the APP and the Throttle position sensor. The computer was able to be reset and my car then drove f…

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2026-021None
ODI 11719156

I was driving my car and was at a stop sign and the vehicle started acting odd and it felt like it was lunging me forward. I was concerned that it was going to do it without my control and after that it almost sluggish and stalling until I could get it out of the intersection. Took it to a repair shop and the whole turbo unit needs to be replaced with 38,000 miles on it.

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2026-033None
ODI 11726824

Digital Display & information screen goes black, you can't see anything at all. I had an issue with my Trax not to long after I purchased it had to take it back to dealership told service manager about it, nothing was done about the display. With the display out you couldn't read any warnings at all not even temperature and blown my engine. My Trax didn't have regular gages. The dealership had free lifetime powertrain warranty, now they don't want to put a new engine it.

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ODI 11726865

The Instrument panel that shows the Tire Pressure, Speed, Oil, Mileage etc. goes blank black then comes back on. Its been happening for a year and I did contacted Chevy about it. I waited for them to contact me back but they never did. I have taken it for the oil changes at the dealer but its usually on. I explain to the Chevy Dealer service about it over the phone, they told me it would cost a certain amount to fix and they needed to do a diagnosis first. This has been going on for 3 years (the turning blank on and off) while driving .…

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ODI 11727856

I think it is crazy that my 2020 chevy trax doesnt have a temperature garage, there was a 2019 recall concerning leaking coolant, and I believe a recall on something dealing with the oil cap or component all of which I am having problems with. First in February of 2026 I was on a busy multiple lane express way and all of a sudden my coolant image warning light came on and indicated :engine overheating idle engine". No pre-warning or nothing , no temperature gauge to even see if the car was running hot. So I had to merge over 3 lanes at night on…

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2026-040None

No examples available for this selection.

2026-052None
ODI 11735568

My full complaint of the 2020 trax after buying brand new and only I as the owner and driver. Nov 2023- seat belts would not stay latched. We found out slamming on the breaks for a tractor trailer that flipped in front of us on 495. February 2024 - dash screen out, on and off as it wanted. February 2024- Heat and AC control not turning like they were super glued March 2024- dash screen out again complete black out April 2026- strut replacement @60,000 miles April 2026- water pump coolant leak April 2026- 3 serpentine belts in 3 days. I think th…

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ODI 11738571

Rear back up camera image is foggy. Have tried to clean multiple times, but it continues to be foggy.

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2026-060None

No examples available for this selection.

2026-077None
ODI 11748186

There are vertical splits from the sidewall seam to the tread line. Oil spurted out when I checked the tire pressure. Bubba is the person who put on the tires. [phone removed]

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ODI 11748196

Tire cracks on all tires. 4 separate reports. Please send link to upload information. All for tires replaced at GM Murfreesboro Bubba [phone removed]. P205/70 R16 96 H Did not contact police. They ignored a human trafficking case and drug tracking by [XXX] Iowa pharmacy license revoked [XXX] Investigation stopped by Det. [XXX], [XXX], and [XXX]. FBI Mark Shaeffer. Have all evidence. Turned into the correct federal agency. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11748200

P205/70 R16 96 H radial tubeless Do not contact local law. Local law sent my divorce to all local law in 2010. Covered up human and drug trafficking cases by [XXX] pharmacy license revocation state of iowa [XXX]. Paperwork should be in file. Det [XXX], Sheriff [XXX] over warrants in 2010, [XXX] [XXX], Mark Shaeffer local FBI, Agee TBI all covered up. Daughter disappeared. Local law will impede any investigation. Bubba Ruffner [phone removed] is the manager for the installation of all tires and car repairs. INFORMATION REDACTED PURSUANT TO THE…

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2026-081None
ODI 11756588

My 2020 Chevrolet Trax has experienced recurring brake problems for approximately two years. The issue involves the brake pedal becoming unusually resistant and the vehicle failing to brake normally when I apply the pedal. The vehicle and affected components are available for inspection. My first known documented occurrence was August 21, 2024, one day after I picked up the vehicle from AutoNation Chevrolet. I had dropped it off July 29, 2024, and picked it up August 20, 2024, after it was diagnosed and repaired for reduced-power issues, inclu…

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2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 28 reports

2021: 8 complaints · 2022: 7 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2021248
2022037
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20212400
2022900

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemEngineUnknown Or OtherPower TrainService BrakesFuel/Propulsion SystemSuspensionVehicle Speed Control
Electrical System—
5
ODI 11651490

Compré este carro en medio de una necesidad al dealer REAL TRUCKS AND CARS en buenas condiciones con 2000$ de downpayment y nunca me respondieron por la garantía del carro y encima tuve más de 2000$ en gastos y el día que decido cambiar el carro me llega la información de que ese carro tenía un título rebuild y dos choques fuertes en el pasado con daños en el chasis y el historial que me habían dado en el dealer estaba adulterado porque evidentemente no aparecía nada de lo detallado, posteriormente al reclamo, la persona que me lo vendió me ame…

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ODI 11679691

The coolant reservoir is missing hoses which are supposed to be connected. The head gasket is completely blown out, which is under warranty. Excessive overheating, three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. Trax stopped in the middle of the traffic light on and 7/26/25 and had it towed.

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ODI 11697049

Since purchasing the vehicle brand new, the transmission went out at 30,000 miles (mostly the accelerator components), the water pump, motor, and fuel pump all went out around 90,000 miles. Have gotten all things fixed, but lights keep popping back up no matter what gets repaired. Excessive overheating, three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. This car is a danger to anyone in it or around…

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5
ODI 11361704 · 19,000 mi

THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK

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ODI 11617799

The driver information center in the cluster intermittently goes completely black or glitches while driving. It will go into all white dots, completely black out, or be garbled. You lose the ability to monitor your speed digitally and it causes issues with safety because it will change in and out at random times and you are forced to change your attention to the needle instead of focusing on the road. No warning lamps or trouble codes present. I have not contacted the manufacturer but have had a mechanic inspect it and he cannot find a cause bu…

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ODI 11653389

The dash screen behind the steering wheel (showing the speed/milege/trip info) randomly stops working. According to forums, this is a common issue with this make and model.

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5
ODI 11361704 · 19,000 mi

THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK

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ODI 11484756

This is the 3rd time this has happened in our vehicle, my second complaint here. I was driving on the interstate at posted limit of 60 when brakes began locking up on me. I got it off to the side of the road, I thought my car was going to flip over the brakes locked down so hard. Service stabilitrak light came on, abs light and traction control light came on. I called the dealership who told me onstar provided the stabilitrak code for it. They told me it would be 160 to have it hooked up to diagnostics, that if it isn't covered by warranty it i…

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ODI 11486631

My car brakes locked down while I was driving home from work, at 70 mph, posted speed limit. I got it to the dealership, it started out that it was a broken wire, now they tell me I need a new fuse box and it's not covered. My car was purchased in may of 2020 and has 47k miles on it. The repairs have gone from 412.00 dollars, not including the tow bill to 719.00 dollars, not including the tow bill. A fuse box shorting out at two years old, and locking down the brakes is absurd. I work at a trucking company and have 40+ years experience with no …

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5
ODI 11484756

This is the 3rd time this has happened in our vehicle, my second complaint here. I was driving on the interstate at posted limit of 60 when brakes began locking up on me. I got it off to the side of the road, I thought my car was going to flip over the brakes locked down so hard. Service stabilitrak light came on, abs light and traction control light came on. I called the dealership who told me onstar provided the stabilitrak code for it. They told me it would be 160 to have it hooked up to diagnostics, that if it isn't covered by warranty it i…

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ODI 11486631

My car brakes locked down while I was driving home from work, at 70 mph, posted speed limit. I got it to the dealership, it started out that it was a broken wire, now they tell me I need a new fuse box and it's not covered. My car was purchased in may of 2020 and has 47k miles on it. The repairs have gone from 412.00 dollars, not including the tow bill to 719.00 dollars, not including the tow bill. A fuse box shorting out at two years old, and locking down the brakes is absurd. I work at a trucking company and have 40+ years experience with no …

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ODI 11500250

This is the second complaint I have filed, but it is the 3rd time my car has been at the dealership for the same thing. The brakes lock up without warning and the traction control error light and stabilitrak error light come on. This time the transmission didn't go into limp mode it just shut down. The 1st repair, dealership told me that it was a corroded fuse block. I paid to repair that. The day the car was released back to me, it broke down, required towing 3 miles after I left the dealership. I towed it back. They said they couldn't find pr…

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2
ODI 11697049

Since purchasing the vehicle brand new, the transmission went out at 30,000 miles (mostly the accelerator components), the water pump, motor, and fuel pump all went out around 90,000 miles. Have gotten all things fixed, but lights keep popping back up no matter what gets repaired. Excessive overheating, three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. This car is a danger to anyone in it or around…

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ODI 11735568

My full complaint of the 2020 trax after buying brand new and only I as the owner and driver. Nov 2023- seat belts would not stay latched. We found out slamming on the breaks for a tractor trailer that flipped in front of us on 495. February 2024 - dash screen out, on and off as it wanted. February 2024- Heat and AC control not turning like they were super glued March 2024- dash screen out again complete black out April 2026- strut replacement @60,000 miles April 2026- water pump coolant leak April 2026- 3 serpentine belts in 3 days. I think th…

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5
ODI 11500250

This is the second complaint I have filed, but it is the 3rd time my car has been at the dealership for the same thing. The brakes lock up without warning and the traction control error light and stabilitrak error light come on. This time the transmission didn't go into limp mode it just shut down. The 1st repair, dealership told me that it was a corroded fuse block. I paid to repair that. The day the car was released back to me, it broke down, required towing 3 miles after I left the dealership. I towed it back. They said they couldn't find pr…

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ODI 11506349

This is the either 5th or 6th complaint for this vehicle. I am making after almost 6 months, most of which my car has been in the dealership. The brakes locked up in the parking lot at my bank, I noticed the signs that it was about to lock up and pulled into the parking lot before it threw a code. I was in fact on the phone with the dealership when it happened. They sent their tow truck and as of today the car has now been in their possession for 3 weeks. I got a call from the dealership telling me they are replacing the brake booster. This car…

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ODI 11616885

The service stabilitrak and service powersteering will come up. Have had vehicle hooked up to computer multiple times no codes. The vehicle would not drive. The vehicle has started shaking. The engine light comes on. There is 30k miles on the vehicle. I bought this 3 months ago to have a safe vehicle. My spouse and I are disabled and we do not feel secure. I googled and it says probably a computer error from factory. I'd appreciate if I can get my vehicle recalled & fixed. Thank you

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2
ODI 11633208

Stabilitrak keeps coming on along with 3 other warning lights. I lose speed driving is off and it's hard to maneuver. Had 3 tests ran no response lights went off. then back on on a consistency that is getting annoying and now 3 shops can't diagnosis whats wrong. I don't have thousands to send to dealership for what was supposed to be a brand new car and this is driving like it's a 25 year old car. I think you need to check that a majority of your trax 2020 customers are also experiencing the same and this issue needs to be a recall. especially …

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ODI 11681572

The touch screen on the front dashboard and the interior lights get so hot sometimes that you cannot touch them. Definitely an electrical issue causing both of those issues. Part of the air vent next to the touch screen has actually melted from the heat! Also, you cannot drive with the air conditioner on. The car gets no power at all. Just to go 30 mph, you have to go all the way up to almost 5 RPMs. The only way to cancel this out is to pull over, turn the car off and than back on (with no AC on). All summer long it has been doing this… possi…

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Engine
5
ODI 11651490

Compré este carro en medio de una necesidad al dealer REAL TRUCKS AND CARS en buenas condiciones con 2000$ de downpayment y nunca me respondieron por la garantía del carro y encima tuve más de 2000$ en gastos y el día que decido cambiar el carro me llega la información de que ese carro tenía un título rebuild y dos choques fuertes en el pasado con daños en el chasis y el historial que me habían dado en el dealer estaba adulterado porque evidentemente no aparecía nada de lo detallado, posteriormente al reclamo, la persona que me lo vendió me ame…

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ODI 11679691

The coolant reservoir is missing hoses which are supposed to be connected. The head gasket is completely blown out, which is under warranty. Excessive overheating, three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. Trax stopped in the middle of the traffic light on and 7/26/25 and had it towed.

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ODI 11697049

Since purchasing the vehicle brand new, the transmission went out at 30,000 miles (mostly the accelerator components), the water pump, motor, and fuel pump all went out around 90,000 miles. Have gotten all things fixed, but lights keep popping back up no matter what gets repaired. Excessive overheating, three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. This car is a danger to anyone in it or around…

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—
2
ODI 11608366

Vehicle hesitates upon accelerating. Have had it at dealership/ mechanics 4 times for the same problem without a solution. Has created numerous unsafe situations when it does not accelerate as expected when pulling out in traffic.

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ODI 11726824

Digital Display & information screen goes black, you can't see anything at all. I had an issue with my Trax not to long after I purchased it had to take it back to dealership told service manager about it, nothing was done about the display. With the display out you couldn't read any warnings at all not even temperature and blown my engine. My Trax didn't have regular gages. The dealership had free lifetime powertrain warranty, now they don't want to put a new engine it.

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3
ODI 11679691

The coolant reservoir is missing hoses which are supposed to be connected. The head gasket is completely blown out, which is under warranty. Excessive overheating, three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. Trax stopped in the middle of the traffic light on and 7/26/25 and had it towed.

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ODI 11719156

I was driving my car and was at a stop sign and the vehicle started acting odd and it felt like it was lunging me forward. I was concerned that it was going to do it without my control and after that it almost sluggish and stalling until I could get it out of the intersection. Took it to a repair shop and the whole turbo unit needs to be replaced with 38,000 miles on it.

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ODI 11750507

CRITICAL SAFETY INCIDENT / LIFE-THREATENING VEHICLE FIRE HAZARD. On January 2, 2026, I purchased a 2020 Chevrolet Trax. Within less than five months, while driving in active traffic, the vehicle suffered a sudden, catastrophic powertrain failure. The vehicle completely lost all acceleration, leaving me trapped and stranded in a highly dangerous roadway position. Immediately following the power failure, the engine bay filled with heavy smoke and began severely overheating. The vehicle came within moments of bursting into a full thermal engine fi…

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0
8
ODI 11398458 · 30,000 mi

THE CAR LOST TURBO POWER, IT WAS IN THERE 3 TIMES AND THE REPAIR WAS NOT CORRECT. THE SERVICE MANAGER AT RON WESTPAHL, DAVID, SAID THERE IS A SERVICE BULLETIN OUT FOR THE IFOR THIS PROBLEM, IT IS A KNOWN PROBLEM IN THE NORTH WITH THE COLD WEATHER THE INVERTER GET CONDENSATION IN THE VEHICLE AND FREEZES. SINCE THE WEATHER HAS TURN WARMER THE CAR NOW RUNS WITH NO CHECK ENGINEER, BUT CHEVY HAS NOW REFUSED TO FIX IT BECAUSE THE CHECK ENGINE LIGHT IS NO LONGER ON. THIS INVERTER HAS BEEN REDESIGNED T O PREVENT THE CONDENSATION. IF THIS IS A KNOWN…

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ODI 11608366

Vehicle hesitates upon accelerating. Have had it at dealership/ mechanics 4 times for the same problem without a solution. Has created numerous unsafe situations when it does not accelerate as expected when pulling out in traffic.

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ODI 11644384

I was forced to sell my Jeep and buy a chevy trax at Friendly Chevrolet back in 2020 because supposdely there was a pandemic and the economy shut down. It has been giving me lots of problems. I have taken it to Friendly Chevrolet, Young Chevrolet and Lakeside Chevrolet several times since 2020 and they always say: leave it here, we cannot loan you a car, it will take 5-7 days to repair it. It jerks when I drive it, every time I get gas, the car doesn't start unless I push the speed pedal and drive. The worst and recent incident was 2 weeks ago…

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0
1
ODI 11677872

When putting shell premium gas I noticed my cars Rmps is way lower than usually and my acceleration is a lot slower/delayed I never had this problem when I put regular and midgrade (plus) gas furthermore I noticed I got a weird B3935 error check code but I don’t think that’s related to the gas though

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Unknown Or Other
5
ODI 11361704 · 19,000 mi

THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK

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ODI 11617799

The driver information center in the cluster intermittently goes completely black or glitches while driving. It will go into all white dots, completely black out, or be garbled. You lose the ability to monitor your speed digitally and it causes issues with safety because it will change in and out at random times and you are forced to change your attention to the needle instead of focusing on the road. No warning lamps or trouble codes present. I have not contacted the manufacturer but have had a mechanic inspect it and he cannot find a cause bu…

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ODI 11653389

The dash screen behind the steering wheel (showing the speed/milege/trip info) randomly stops working. According to forums, this is a common issue with this make and model.

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2
ODI 11608366

Vehicle hesitates upon accelerating. Have had it at dealership/ mechanics 4 times for the same problem without a solution. Has created numerous unsafe situations when it does not accelerate as expected when pulling out in traffic.

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ODI 11726824

Digital Display & information screen goes black, you can't see anything at all. I had an issue with my Trax not to long after I purchased it had to take it back to dealership told service manager about it, nothing was done about the display. With the display out you couldn't read any warnings at all not even temperature and blown my engine. My Trax didn't have regular gages. The dealership had free lifetime powertrain warranty, now they don't want to put a new engine it.

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—
2
ODI 11361704 · 19,000 mi

THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK

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ODI 11579306

The initial problem was a defective shifter. It took over a month for a Chevrolet service department to get the vehicle in and fix the problem. By the time I brought the vehicle in to fix the shifter, the transmission was hesitating to switch gears, jerking at highway speeds and overall failing to shift and accelerate properly. This high speed jerk causes the seatbelt to lock up and hit my chest-causing pain while driving. This defect has caused pain, soreness and stiffness in my chest and neck. Dealership 1 (coggin Buick gmc of orange park- Ja…

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1
ODI 11480687

My husband and I were leaving a local grocery store, when we began backing up and the "hillside assist" light came on for a 5% or so incline. So after backing up, we pulled out of the parking spot and our brakes began locking up, this continued all the way home (about 3 miles). The error msg, "service stabilitrak" came on when we were pulling into our driveway. We called the dealer where we purchased it because we have less than 48000 miles on it and they said that we may have repairs covered under the power train. However, stabilitrak is not p…

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2
ODI 11584996

Hello So recently just after an oil change my cars check engine came on. I check with the app, it stated both a stabli-track issue and an emission. Which those 2 things don't connect in any way I know, they are 2 different systems. Then I went to a local auto parts store, AutoZone. We check the engine code and it was an emissions issue. It was my vapor canister purge valve malfunction. The other thing that this issue cause a rough start when you 1st the car in the morning. That sometimes it causes the stabli-track alert on the dashboard to come…

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ODI 11608366

Vehicle hesitates upon accelerating. Have had it at dealership/ mechanics 4 times for the same problem without a solution. Has created numerous unsafe situations when it does not accelerate as expected when pulling out in traffic.

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00
Power Train
5
ODI 11361704 · 19,000 mi

THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK

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ODI 11484756

This is the 3rd time this has happened in our vehicle, my second complaint here. I was driving on the interstate at posted limit of 60 when brakes began locking up on me. I got it off to the side of the road, I thought my car was going to flip over the brakes locked down so hard. Service stabilitrak light came on, abs light and traction control light came on. I called the dealership who told me onstar provided the stabilitrak code for it. They told me it would be 160 to have it hooked up to diagnostics, that if it isn't covered by warranty it i…

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ODI 11486631

My car brakes locked down while I was driving home from work, at 70 mph, posted speed limit. I got it to the dealership, it started out that it was a broken wire, now they tell me I need a new fuse box and it's not covered. My car was purchased in may of 2020 and has 47k miles on it. The repairs have gone from 412.00 dollars, not including the tow bill to 719.00 dollars, not including the tow bill. A fuse box shorting out at two years old, and locking down the brakes is absurd. I work at a trucking company and have 40+ years experience with no …

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3
ODI 11679691

The coolant reservoir is missing hoses which are supposed to be connected. The head gasket is completely blown out, which is under warranty. Excessive overheating, three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. Trax stopped in the middle of the traffic light on and 7/26/25 and had it towed.

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ODI 11719156

I was driving my car and was at a stop sign and the vehicle started acting odd and it felt like it was lunging me forward. I was concerned that it was going to do it without my control and after that it almost sluggish and stalling until I could get it out of the intersection. Took it to a repair shop and the whole turbo unit needs to be replaced with 38,000 miles on it.

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ODI 11750507

CRITICAL SAFETY INCIDENT / LIFE-THREATENING VEHICLE FIRE HAZARD. On January 2, 2026, I purchased a 2020 Chevrolet Trax. Within less than five months, while driving in active traffic, the vehicle suffered a sudden, catastrophic powertrain failure. The vehicle completely lost all acceleration, leaving me trapped and stranded in a highly dangerous roadway position. Immediately following the power failure, the engine bay filled with heavy smoke and began severely overheating. The vehicle came within moments of bursting into a full thermal engine fi…

Look up ODI 11750507 at NHTSA ↗

2
ODI 11361704 · 19,000 mi

THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK

Look up ODI 11361704 at NHTSA ↗

ODI 11579306

The initial problem was a defective shifter. It took over a month for a Chevrolet service department to get the vehicle in and fix the problem. By the time I brought the vehicle in to fix the shifter, the transmission was hesitating to switch gears, jerking at highway speeds and overall failing to shift and accelerate properly. This high speed jerk causes the seatbelt to lock up and hit my chest-causing pain while driving. This defect has caused pain, soreness and stiffness in my chest and neck. Dealership 1 (coggin Buick gmc of orange park- Ja…

Look up ODI 11579306 at NHTSA ↗

—
2
ODI 11484756

This is the 3rd time this has happened in our vehicle, my second complaint here. I was driving on the interstate at posted limit of 60 when brakes began locking up on me. I got it off to the side of the road, I thought my car was going to flip over the brakes locked down so hard. Service stabilitrak light came on, abs light and traction control light came on. I called the dealership who told me onstar provided the stabilitrak code for it. They told me it would be 160 to have it hooked up to diagnostics, that if it isn't covered by warranty it i…

Look up ODI 11484756 at NHTSA ↗

ODI 11486631

My car brakes locked down while I was driving home from work, at 70 mph, posted speed limit. I got it to the dealership, it started out that it was a broken wire, now they tell me I need a new fuse box and it's not covered. My car was purchased in may of 2020 and has 47k miles on it. The repairs have gone from 412.00 dollars, not including the tow bill to 719.00 dollars, not including the tow bill. A fuse box shorting out at two years old, and locking down the brakes is absurd. I work at a trucking company and have 40+ years experience with no …

Look up ODI 11486631 at NHTSA ↗

1
ODI 11750507

CRITICAL SAFETY INCIDENT / LIFE-THREATENING VEHICLE FIRE HAZARD. On January 2, 2026, I purchased a 2020 Chevrolet Trax. Within less than five months, while driving in active traffic, the vehicle suffered a sudden, catastrophic powertrain failure. The vehicle completely lost all acceleration, leaving me trapped and stranded in a highly dangerous roadway position. Immediately following the power failure, the engine bay filled with heavy smoke and began severely overheating. The vehicle came within moments of bursting into a full thermal engine fi…

Look up ODI 11750507 at NHTSA ↗

2
ODI 11404059 · 15,000 mi

FROM NEW THERE WAS A SIGHT BUMP WHEN TAKING OFF FROM STOP AT 15,000 MILES IT HAPPENS ALL THE TIME LIKE SOME ONE TAPPED YOUR BUMPER. IT IS PRONOUNCED AND CONSTANT. AS WELL AS WHEN YOU STOP ON A HILL THE CAR ROLLS BACK LIKE DRIVING A STANDARD MAKING IT DANGEROUS FOR ANYTHING BEHIND YOU. PERSON ANIMAL ITEM. HILL ASSIST DOES NOT WORK. DEALER SAYS NO CODES NOTHING TO FIX. ITS WARRANTEED FOR 60,000 MILES, UNTIL IT BREAKS OR THROWS A CODE.. THIS DOESN'T MAKE IT RIGHT OR SAFE. VERY TERRIFYING WHEN YOU TAKE THE FOOT OFF BREAK AND YOU START ROLLING BACK…

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ODI 11616885

The service stabilitrak and service powersteering will come up. Have had vehicle hooked up to computer multiple times no codes. The vehicle would not drive. The vehicle has started shaking. The engine light comes on. There is 30k miles on the vehicle. I bought this 3 months ago to have a safe vehicle. My spouse and I are disabled and we do not feel secure. I googled and it says probably a computer error from factory. I'd appreciate if I can get my vehicle recalled & fixed. Thank you

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1
ODI 11481309

The vehicle looses power and jerks like the transmission is failing. It happens almost always when when going up a hill and also if the air conditioner is turned on the car can barely get out of its own way. I've almost been hit or rear ended several times trying to merge onto the highway because the car is jerking and barely wanting to move. I have now come to the point that I have to turn the AC off in a brand new car for for my own safety and to be able to get up to a normal speed when merging onto the highway. It has been doing this since I…

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Service Brakes
5
ODI 11484756

This is the 3rd time this has happened in our vehicle, my second complaint here. I was driving on the interstate at posted limit of 60 when brakes began locking up on me. I got it off to the side of the road, I thought my car was going to flip over the brakes locked down so hard. Service stabilitrak light came on, abs light and traction control light came on. I called the dealership who told me onstar provided the stabilitrak code for it. They told me it would be 160 to have it hooked up to diagnostics, that if it isn't covered by warranty it i…

Look up ODI 11484756 at NHTSA ↗

ODI 11486631

My car brakes locked down while I was driving home from work, at 70 mph, posted speed limit. I got it to the dealership, it started out that it was a broken wire, now they tell me I need a new fuse box and it's not covered. My car was purchased in may of 2020 and has 47k miles on it. The repairs have gone from 412.00 dollars, not including the tow bill to 719.00 dollars, not including the tow bill. A fuse box shorting out at two years old, and locking down the brakes is absurd. I work at a trucking company and have 40+ years experience with no …

Look up ODI 11486631 at NHTSA ↗

ODI 11500250

This is the second complaint I have filed, but it is the 3rd time my car has been at the dealership for the same thing. The brakes lock up without warning and the traction control error light and stabilitrak error light come on. This time the transmission didn't go into limp mode it just shut down. The 1st repair, dealership told me that it was a corroded fuse block. I paid to repair that. The day the car was released back to me, it broke down, required towing 3 miles after I left the dealership. I towed it back. They said they couldn't find pr…

Look up ODI 11500250 at NHTSA ↗

0
1
ODI 11480687

My husband and I were leaving a local grocery store, when we began backing up and the "hillside assist" light came on for a 5% or so incline. So after backing up, we pulled out of the parking spot and our brakes began locking up, this continued all the way home (about 3 miles). The error msg, "service stabilitrak" came on when we were pulling into our driveway. We called the dealer where we purchased it because we have less than 48000 miles on it and they said that we may have repairs covered under the power train. However, stabilitrak is not p…

Look up ODI 11480687 at NHTSA ↗

2
ODI 11484756

This is the 3rd time this has happened in our vehicle, my second complaint here. I was driving on the interstate at posted limit of 60 when brakes began locking up on me. I got it off to the side of the road, I thought my car was going to flip over the brakes locked down so hard. Service stabilitrak light came on, abs light and traction control light came on. I called the dealership who told me onstar provided the stabilitrak code for it. They told me it would be 160 to have it hooked up to diagnostics, that if it isn't covered by warranty it i…

Look up ODI 11484756 at NHTSA ↗

ODI 11486631

My car brakes locked down while I was driving home from work, at 70 mph, posted speed limit. I got it to the dealership, it started out that it was a broken wire, now they tell me I need a new fuse box and it's not covered. My car was purchased in may of 2020 and has 47k miles on it. The repairs have gone from 412.00 dollars, not including the tow bill to 719.00 dollars, not including the tow bill. A fuse box shorting out at two years old, and locking down the brakes is absurd. I work at a trucking company and have 40+ years experience with no …

Look up ODI 11486631 at NHTSA ↗

—0
3
ODI 11500250

This is the second complaint I have filed, but it is the 3rd time my car has been at the dealership for the same thing. The brakes lock up without warning and the traction control error light and stabilitrak error light come on. This time the transmission didn't go into limp mode it just shut down. The 1st repair, dealership told me that it was a corroded fuse block. I paid to repair that. The day the car was released back to me, it broke down, required towing 3 miles after I left the dealership. I towed it back. They said they couldn't find pr…

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ODI 11502740

This is the 5th time my car has broken down with this problem, the brakes lock up on the highway and the "stabilitrak" service light comes on. (suspension) This time there was a gasoline tanker right behind me. If this man hadn't been such an experienced tanker driver, I would now be a bloody spot on the highway, my kids would be without their mom, my husband widowed and my grandchildren would have to be happy just hearing stories about me. I would be in the local grave yard, six feet under. So far, I have had a new fuse block, master cylind…

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ODI 11506349

This is the either 5th or 6th complaint for this vehicle. I am making after almost 6 months, most of which my car has been in the dealership. The brakes locked up in the parking lot at my bank, I noticed the signs that it was about to lock up and pulled into the parking lot before it threw a code. I was in fact on the phone with the dealership when it happened. They sent their tow truck and as of today the car has now been in their possession for 3 weeks. I got a call from the dealership telling me they are replacing the brake booster. This car…

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1
ODI 11702206

The manual parking brake system (hand lever) failed to adequately restrain the vehicle when fully engaged. The component is available for inspection upon request. My safety was put at risk because the vehicle failed to remain securely parked with the parking brake fully engaged. If parked on an incline, this defect creates a risk of the vehicle rolling and causing an accident. Additionally, a fully functional parking brake is a critical emergency braking backup system, which is compromised by this malfunction. I have not gotten to a dealer to g…

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Fuel/Propulsion System
2
ODI 11697049

Since purchasing the vehicle brand new, the transmission went out at 30,000 miles (mostly the accelerator components), the water pump, motor, and fuel pump all went out around 90,000 miles. Have gotten all things fixed, but lights keep popping back up no matter what gets repaired. Excessive overheating, three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. This car is a danger to anyone in it or around…

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ODI 11735568

My full complaint of the 2020 trax after buying brand new and only I as the owner and driver. Nov 2023- seat belts would not stay latched. We found out slamming on the breaks for a tractor trailer that flipped in front of us on 495. February 2024 - dash screen out, on and off as it wanted. February 2024- Heat and AC control not turning like they were super glued March 2024- dash screen out again complete black out April 2026- strut replacement @60,000 miles April 2026- water pump coolant leak April 2026- 3 serpentine belts in 3 days. I think th…

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8
ODI 11398458 · 30,000 mi

THE CAR LOST TURBO POWER, IT WAS IN THERE 3 TIMES AND THE REPAIR WAS NOT CORRECT. THE SERVICE MANAGER AT RON WESTPAHL, DAVID, SAID THERE IS A SERVICE BULLETIN OUT FOR THE IFOR THIS PROBLEM, IT IS A KNOWN PROBLEM IN THE NORTH WITH THE COLD WEATHER THE INVERTER GET CONDENSATION IN THE VEHICLE AND FREEZES. SINCE THE WEATHER HAS TURN WARMER THE CAR NOW RUNS WITH NO CHECK ENGINEER, BUT CHEVY HAS NOW REFUSED TO FIX IT BECAUSE THE CHECK ENGINE LIGHT IS NO LONGER ON. THIS INVERTER HAS BEEN REDESIGNED T O PREVENT THE CONDENSATION. IF THIS IS A KNOWN…

Look up ODI 11398458 at NHTSA ↗

ODI 11608366

Vehicle hesitates upon accelerating. Have had it at dealership/ mechanics 4 times for the same problem without a solution. Has created numerous unsafe situations when it does not accelerate as expected when pulling out in traffic.

Look up ODI 11608366 at NHTSA ↗

ODI 11644384

I was forced to sell my Jeep and buy a chevy trax at Friendly Chevrolet back in 2020 because supposdely there was a pandemic and the economy shut down. It has been giving me lots of problems. I have taken it to Friendly Chevrolet, Young Chevrolet and Lakeside Chevrolet several times since 2020 and they always say: leave it here, we cannot loan you a car, it will take 5-7 days to repair it. It jerks when I drive it, every time I get gas, the car doesn't start unless I push the speed pedal and drive. The worst and recent incident was 2 weeks ago…

Look up ODI 11644384 at NHTSA ↗

2
ODI 11584996

Hello So recently just after an oil change my cars check engine came on. I check with the app, it stated both a stabli-track issue and an emission. Which those 2 things don't connect in any way I know, they are 2 different systems. Then I went to a local auto parts store, AutoZone. We check the engine code and it was an emissions issue. It was my vapor canister purge valve malfunction. The other thing that this issue cause a rough start when you 1st the car in the morning. That sometimes it causes the stabli-track alert on the dashboard to come…

Look up ODI 11584996 at NHTSA ↗

ODI 11608366

Vehicle hesitates upon accelerating. Have had it at dealership/ mechanics 4 times for the same problem without a solution. Has created numerous unsafe situations when it does not accelerate as expected when pulling out in traffic.

Look up ODI 11608366 at NHTSA ↗

1
ODI 11750507

CRITICAL SAFETY INCIDENT / LIFE-THREATENING VEHICLE FIRE HAZARD. On January 2, 2026, I purchased a 2020 Chevrolet Trax. Within less than five months, while driving in active traffic, the vehicle suffered a sudden, catastrophic powertrain failure. The vehicle completely lost all acceleration, leaving me trapped and stranded in a highly dangerous roadway position. Immediately following the power failure, the engine bay filled with heavy smoke and began severely overheating. The vehicle came within moments of bursting into a full thermal engine fi…

Look up ODI 11750507 at NHTSA ↗

0—0
1
ODI 11677872

When putting shell premium gas I noticed my cars Rmps is way lower than usually and my acceleration is a lot slower/delayed I never had this problem when I put regular and midgrade (plus) gas furthermore I noticed I got a weird B3935 error check code but I don’t think that’s related to the gas though

Look up ODI 11677872 at NHTSA ↗

Suspension
5
ODI 11500250

This is the second complaint I have filed, but it is the 3rd time my car has been at the dealership for the same thing. The brakes lock up without warning and the traction control error light and stabilitrak error light come on. This time the transmission didn't go into limp mode it just shut down. The 1st repair, dealership told me that it was a corroded fuse block. I paid to repair that. The day the car was released back to me, it broke down, required towing 3 miles after I left the dealership. I towed it back. They said they couldn't find pr…

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ODI 11506349

This is the either 5th or 6th complaint for this vehicle. I am making after almost 6 months, most of which my car has been in the dealership. The brakes locked up in the parking lot at my bank, I noticed the signs that it was about to lock up and pulled into the parking lot before it threw a code. I was in fact on the phone with the dealership when it happened. They sent their tow truck and as of today the car has now been in their possession for 3 weeks. I got a call from the dealership telling me they are replacing the brake booster. This car…

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ODI 11616885

The service stabilitrak and service powersteering will come up. Have had vehicle hooked up to computer multiple times no codes. The vehicle would not drive. The vehicle has started shaking. The engine light comes on. There is 30k miles on the vehicle. I bought this 3 months ago to have a safe vehicle. My spouse and I are disabled and we do not feel secure. I googled and it says probably a computer error from factory. I'd appreciate if I can get my vehicle recalled & fixed. Thank you

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00
2
ODI 11404059 · 15,000 mi

FROM NEW THERE WAS A SIGHT BUMP WHEN TAKING OFF FROM STOP AT 15,000 MILES IT HAPPENS ALL THE TIME LIKE SOME ONE TAPPED YOUR BUMPER. IT IS PRONOUNCED AND CONSTANT. AS WELL AS WHEN YOU STOP ON A HILL THE CAR ROLLS BACK LIKE DRIVING A STANDARD MAKING IT DANGEROUS FOR ANYTHING BEHIND YOU. PERSON ANIMAL ITEM. HILL ASSIST DOES NOT WORK. DEALER SAYS NO CODES NOTHING TO FIX. ITS WARRANTEED FOR 60,000 MILES, UNTIL IT BREAKS OR THROWS A CODE.. THIS DOESN'T MAKE IT RIGHT OR SAFE. VERY TERRIFYING WHEN YOU TAKE THE FOOT OFF BREAK AND YOU START ROLLING BACK…

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ODI 11616885

The service stabilitrak and service powersteering will come up. Have had vehicle hooked up to computer multiple times no codes. The vehicle would not drive. The vehicle has started shaking. The engine light comes on. There is 30k miles on the vehicle. I bought this 3 months ago to have a safe vehicle. My spouse and I are disabled and we do not feel secure. I googled and it says probably a computer error from factory. I'd appreciate if I can get my vehicle recalled & fixed. Thank you

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3
ODI 11500250

This is the second complaint I have filed, but it is the 3rd time my car has been at the dealership for the same thing. The brakes lock up without warning and the traction control error light and stabilitrak error light come on. This time the transmission didn't go into limp mode it just shut down. The 1st repair, dealership told me that it was a corroded fuse block. I paid to repair that. The day the car was released back to me, it broke down, required towing 3 miles after I left the dealership. I towed it back. They said they couldn't find pr…

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ODI 11502740

This is the 5th time my car has broken down with this problem, the brakes lock up on the highway and the "stabilitrak" service light comes on. (suspension) This time there was a gasoline tanker right behind me. If this man hadn't been such an experienced tanker driver, I would now be a bloody spot on the highway, my kids would be without their mom, my husband widowed and my grandchildren would have to be happy just hearing stories about me. I would be in the local grave yard, six feet under. So far, I have had a new fuse block, master cylind…

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ODI 11506349

This is the either 5th or 6th complaint for this vehicle. I am making after almost 6 months, most of which my car has been in the dealership. The brakes locked up in the parking lot at my bank, I noticed the signs that it was about to lock up and pulled into the parking lot before it threw a code. I was in fact on the phone with the dealership when it happened. They sent their tow truck and as of today the car has now been in their possession for 3 weeks. I got a call from the dealership telling me they are replacing the brake booster. This car…

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0—0
Vehicle Speed Control
2
ODI 11633208

Stabilitrak keeps coming on along with 3 other warning lights. I lose speed driving is off and it's hard to maneuver. Had 3 tests ran no response lights went off. then back on on a consistency that is getting annoying and now 3 shops can't diagnosis whats wrong. I don't have thousands to send to dealership for what was supposed to be a brand new car and this is driving like it's a 25 year old car. I think you need to check that a majority of your trax 2020 customers are also experiencing the same and this issue needs to be a recall. especially …

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ODI 11681572

The touch screen on the front dashboard and the interior lights get so hot sometimes that you cannot touch them. Definitely an electrical issue causing both of those issues. Part of the air vent next to the touch screen has actually melted from the heat! Also, you cannot drive with the air conditioner on. The car gets no power at all. Just to go 30 mph, you have to go all the way up to almost 5 RPMs. The only way to cancel this out is to pull over, turn the car off and than back on (with no AC on). All summer long it has been doing this… possi…

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1
ODI 11677872

When putting shell premium gas I noticed my cars Rmps is way lower than usually and my acceleration is a lot slower/delayed I never had this problem when I put regular and midgrade (plus) gas furthermore I noticed I got a weird B3935 error check code but I don’t think that’s related to the gas though

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0
1
ODI 11481309

The vehicle looses power and jerks like the transmission is failing. It happens almost always when when going up a hill and also if the air conditioner is turned on the car can barely get out of its own way. I've almost been hit or rear ended several times trying to merge onto the highway because the car is jerking and barely wanting to move. I have now come to the point that I have to turn the AC off in a brand new car for for my own safety and to be able to get up to a normal speed when merging onto the highway. It has been doing this since I…

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1
ODI 11702206

The manual parking brake system (hand lever) failed to adequately restrain the vehicle when fully engaged. The component is available for inspection upon request. My safety was put at risk because the vehicle failed to remain securely parked with the parking brake fully engaged. If parked on an incline, this defect creates a risk of the vehicle rolling and causing an accident. Additionally, a fully functional parking brake is a critical emergency braking backup system, which is compromised by this malfunction. I have not gotten to a dealer to g…

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1
ODI 11677872

When putting shell premium gas I noticed my cars Rmps is way lower than usually and my acceleration is a lot slower/delayed I never had this problem when I put regular and midgrade (plus) gas furthermore I noticed I got a weird B3935 error check code but I don’t think that’s related to the gas though

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

16 mentions · 17.0% of complaints

Median mileage: 30,000 mi (5 usable records).

ODI 11301645 · 900 mi

TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, PASSENGER REACHED FOR AN ITEM IN THE CENTER CONSOLE AND INADVERTENTLY TOUCHED THE GEAR SHIFTIER. THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL WITH NO WARNING LIGHTS ILLUMINATING. THE CONTACT WAS ABLE TO BRAKE AND SHIFT BACK TO DRIVE. THE CONTACT STATED LATER TESTED THE SHIFTER WHILE PARKED IN DRIVEWAY, WAS ABLE TO SHIFT FROM DRIVE TO NEUTRAL WITH A LIGHT TOUCH. THE VEHICLE WAS TAKEN TO BICAL CHEVROLET OF VALLEY STREAM (709 W MERRICK RD, VALLEY ST…

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ODI 11398458 · 30,000 mi

THE CAR LOST TURBO POWER, IT WAS IN THERE 3 TIMES AND THE REPAIR WAS NOT CORRECT. THE SERVICE MANAGER AT RON WESTPAHL, DAVID, SAID THERE IS A SERVICE BULLETIN OUT FOR THE IFOR THIS PROBLEM, IT IS A KNOWN PROBLEM IN THE NORTH WITH THE COLD WEATHER THE INVERTER GET CONDENSATION IN THE VEHICLE AND FREEZES. SINCE THE WEATHER HAS TURN WARMER THE CAR NOW RUNS WITH NO CHECK ENGINEER, BUT CHEVY HAS NOW REFUSED TO FIX IT BECAUSE THE CHECK ENGINE LIGHT IS NO LONGER ON. THIS INVERTER HAS BEEN REDESIGNED T O PREVENT THE CONDENSATION. IF THIS IS A KNOWN…

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ODI 11412809 · 20,560 mi

TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. COVERT CHEVROLET BUICK GMC (702 TX-71, BASTROP, TX 78602) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED THAT 3 OF THE FOUR CYLINDER WAS MISFIRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTU…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

4 mentions · 4.3% of complaints

Median mileage: 48,450 mi (2 usable records).

ODI 11617166

I am not sure of what actual component(s) failed, but I do know that a brake line that had braided steel broke and spewed brake fluid failed- this line comes off the master cylinder to ABS module. Mechanic attempted replacement and there is still no pressure in the brake line. Mechanic believes it is the brake booster now that caused the line failure to occur. The vehicle and components are available for inspection. What happened was that when I was driving on a city road at 35 MPH, a vehicle in front of me was driving reckless and when I chang…

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ODI 11623011 · 36,900 mi

The contact owns a 2020 Chevrolet Trax. The contact stated that while the vehicle was at a stop sign, the Hill Assist function failed to operate as intended. The contact removed her foot off the brake pedal and the vehicle rolled backwards. The vehicle was taken back to the dealer where the vehicle was purchased; however, the failure could not be duplicated. The vehicle was not repaired. The failure reoccurred. The vehicle was taken back to the dealer again. The contact was informed that the vehicle was taken to the Chevrolet dealer for a diagn…

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ODI 11685876 · 60,000 mi

The contact owns a 2020 Chevrolet Trax. The contact stated that while driving and making turns, the steering wheel had to be turned to the intended direction completely for the vehicle to turn as needed. The contact also stated that while driving and depressing the brake pedal to come to a complete stop, the vehicle failed to respond as intended, causing the braking distance to be extended. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side lower control arm had failed due to defective factory assembly. …

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

4 mentions · 4.3% of complaints

Median mileage: 19,000 mi (1 usable records).

ODI 11361704 · 19,000 mi

THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK

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ODI 11481309

The vehicle looses power and jerks like the transmission is failing. It happens almost always when when going up a hill and also if the air conditioner is turned on the car can barely get out of its own way. I've almost been hit or rear ended several times trying to merge onto the highway because the car is jerking and barely wanting to move. I have now come to the point that I have to turn the AC off in a brand new car for for my own safety and to be able to get up to a normal speed when merging onto the highway. It has been doing this since I…

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ODI 11579306

The initial problem was a defective shifter. It took over a month for a Chevrolet service department to get the vehicle in and fix the problem. By the time I brought the vehicle in to fix the shifter, the transmission was hesitating to switch gears, jerking at highway speeds and overall failing to shift and accelerate properly. This high speed jerk causes the seatbelt to lock up and hit my chest-causing pain while driving. This defect has caused pain, soreness and stiffness in my chest and neck. Dealership 1 (coggin Buick gmc of orange park- Ja…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

4 mentions · 4.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11510210

I started my vehicle this morning and backed out of my driveway and when I went to shift out of reverse there was a sudden and violent jolt through the car and the check engine light came on and and the car information center displayed "Service Power Steering" with actual loss of power steering for approximately 45 seconds message cleared and my power steering returned to normal. Then "Service Stabilitrak" displayed on the information center and disappeared shortly after. Engine light remains on with fault codes P0700, U0100, and U0073 during d…

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ODI 11677389

Turbo has failed twice causing loss of power and it is EXTREMELY dangerous on highway. As it takes considerable amount of time to reach highway speeds. And the risk for getting in an accident is VERY high. There shouldn't be a turbo replacement every 4 months. Considering each replacement at the dealership ~ $2000. I find it hard to fathom how the 2017-2018 Chevrolet Trax get special coverage up to 120,000 mi. for failed turbo chargers yet I have the same scenario for a 2020 Trax. But EVERYTHING is out of my pocket . I have a [XXX] son and wou…

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ODI 11705494

Repeatedly disply reduce engine warning, , stabiliTrak / traction warnings, loss of power while driving, and dashing board goes dark.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

2 mentions · 2.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11461832

The service power steering drive carefully light came on. The traction slippery when wet icon came on .My odometer said I was driving 0 miles per hour had no idea what speed I was going. I was close to dealer one block from dealer I lost all power and steering. Luckily I was able to get off the road. Had car towed to dealer.

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ODI 11510210

I started my vehicle this morning and backed out of my driveway and when I went to shift out of reverse there was a sudden and violent jolt through the car and the check engine light came on and and the car information center displayed "Service Power Steering" with actual loss of power steering for approximately 45 seconds message cleared and my power steering returned to normal. Then "Service Stabilitrak" displayed on the information center and disappeared shortly after. Engine light remains on with fault codes P0700, U0100, and U0073 during d…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b