Auto Recall Watch
U.S. public vehicle records

2019 Dodge DURANGO: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

142 owner complaints analyzed

4 distinct recall campaigns

26,059 mi median reported failure mileage

Scope: 2019 model year. Data updated: . 49 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Exterior Lighting is the most frequently named component, appearing in 41 of 142 complaints (28.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior3625.4%
Electrical and battery issues1510.6%
Transmission and shifting149.9%
Steering behavior96.3%
Engine operation85.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Exterior Lighting
41
Electrical System
38
Engine
24
Unknown Or Other
19
Service Brakes, Hydraulic
16
Power Train
13
Service Brakes
10
Fuel/Propulsion System
7
Component breakdown data
CategoryCount
Exterior Lighting41
Electrical System38
Engine24
Unknown Or Other19
Service Brakes, Hydraulic16
Power Train13
Service Brakes10
Fuel/Propulsion System7

Exterior Lighting: 41; Electrical System: 38; Engine: 24; Unknown Or Other: 19; Service Brakes, Hydraulic: 16; Power Train: 13; Service Brakes: 10; Fuel/Propulsion System: 7

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
24
25,000 to 49,999
6
50,000 to 74,999
9
75,000 to 99,999
5
100,000 to 149,999
4
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,00024
25,000 to 49,9996
50,000 to 74,9999
75,000 to 99,9995
100,000 to 149,9994
150,000 and above1

Under 25,000: 24; 25,000 to 49,999: 6; 50,000 to 74,999: 9; 75,000 to 99,999: 5; 100,000 to 149,999: 4; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (24). 93 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
15
2020
6
2021
12
2022
26
2023
20
2024
24
2025
25
2026
14
Complaints over time data
CategoryCount
201915
20206
202112
202226
202320
202424
202525
202614

2019: 15; 2020: 6; 2021: 12; 2022: 26; 2023: 20; 2024: 24; 2025: 25; 2026: 14

Pattern summary

Exterior Lighting leads the component reports. Braking behavior appears in 36 complaint narratives. Electrical and battery issues appears in 15 complaint narratives. Transmission and shifting appears in 14 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11180645 · 2019-02-17 (February 17, 2019)

COMPLAINT INVOLVING CHECK ENGINE LIGHT ON I PURCHASED A CAR JANUARY 19, 2019 13 DAYS LATER MY CHECK ENGINE SIGN CAME ON I CALLED EASTCHESTER CHRYSLER JEEP DODGE 4007 BOSTON RD BRONX NY 10466 AND THEY HAD ME DROP OFF THE CAR FEB.1,2019 AND I GOT THE CAR BACK FEBRUARY .4,2019 THEY TOLD ME THEY DTC PO452 AND MUST REPLACE ESIM AND REASSEMBLED. 10 DAYS LATER FEB.13 THE CHECK ENGINE LIGHT COMES ON AGAIN I TAKE THE CAR BACK FEB15,2019 AND THEY TELLING ME THEY FIND NOTHING WRONG WITH THE CAR AND I ASK IF THE ENGINE LIGHT IS ON AND THE TOLD ME KNOW THEY…

Owner-reported narrative. 295 miles reported. Look up ODI 11180645 at NHTSA ↗

Owner report 11193531 · 2019-04-03 (April 3, 2019)

RE: UCONNECT SCREEN. CONSTANT WEATHER ALERT POP-UPS WHILE DRIVING, REQUIRING DRIVER TO TOUCH SCREEN TO DELETE. AS MANY AS 3 PER 5 MIN PERIOD. DISTRACTED DRIVING DANGER. THIS FEATURE CAN NOT BE DISABLED BY OWNER. CHRYSLER DODGE DEALER, UCONNECT COMPANY UNWILLING TO CORRECT. THESE WEATHER ALERTS ARE NOT EVEN FOR MY COUNTY. THE POP-UPS COVER THE SCREEN AND RENDER THE SCREEN USELESS.

Owner-reported narrative. 7 miles reported. Look up ODI 11193531 at NHTSA ↗

Owner report 11197060 · 2019-04-17 (April 17, 2019)

ON 4.17.19 WHILE I AM DRIVING THE CAR WITH MY FAMILY ( 3 PEOPLE ) FROM LIMA LINDA TO RANCHO CUCAMONGA , WE HAD TOTAL 3 X EPISODES OF THE ENGINE OFF SUDDENLY WITHOUT GIVING WARNING AT ALL. WHAT REALLY SCARE US THE CAR STOP AT ALL SUDDEN DUE TO ENGINE OFF WHEN WE ARE DRIVING ON FREEWAY 10.

Owner-reported narrative. 15 miles reported. Look up ODI 11197060 at NHTSA ↗

Owner report 11229966 · 2019-07-07 (July 7, 2019)

THE RADIO VOLUME RANDOMLY DOES NOT WORK. ON START UP IT WILL SOMETIMES BE VERY QUIET AND THE SEACH/SCAN BUTTON WILL ONLY SCAN BACK AROUND TO THE STATION IT WAS ON AND MANUALLY ENTERING A RADIO STATION WILL BRING IT UP BUT THE RECEPTION IS HORRIBLE AND NO VOLUME. SOMETIMES IF YOU SWITCH BETWEEN AM FM IT WILL FIX ITSELF BUT NOT ALWAYS.

Owner-reported narrative. 14,300 miles reported. Look up ODI 11229966 at NHTSA ↗

Owner report 11245262 · 2019-08-20 (August 20, 2019)

MY VEHICLE IS A 2019 DODGE DURANGO THAT THE ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AND THEY SAY THAT THERE IS A VACUUM LEAK AT THE ENGINE DEFINED BY THE EVAP (EVAPORATIVE EMISSION SYSTEM).

Owner-reported narrative. 20,000 miles reported. Look up ODI 11245262 at NHTSA ↗

Owner report 11257074 · 2019-09-21 (September 21, 2019)

GLASS SUNROOF EXPLODED WITHOUT ANYTHING HITTING IT.

Owner-reported narrative. 8,500 miles reported. Look up ODI 11257074 at NHTSA ↗

Owner report 11268236 · 2019-10-14 (October 14, 2019)

ON SEPTEMBER 30, 2019, I PURCHASED A NEW THE NEW 2019 DODGE DURANGO VIN I SUBMITTED. DRIVING OFF THE LOT, I HIT A BUMP IN THE ROAD AND THE DASHBOARD AND HEADLIGHTS WENT OUT. THE HEADLIGHTS WERE ON "AUTO." IT WAS DARK. I HAD TO MANUALLY SWITCH THE SELECTOR SWITCH TO THE "ON" POSITION AND THE HEADLIGHTS DID COME ON. ACCORDING TO THE DEALER, THE VEHICLE INDICATED ONE BAG TRIP. I JUST PICKED THE VEHICLE UP ON SATURDAY, OCTOBER 12, 2019. I ALSO HAVE ENGINE KNOCK.

Owner-reported narrative. 25 miles reported. Look up ODI 11268236 at NHTSA ↗

Owner report 11268880 · 2019-10-16 (October 16, 2019)

ON 10/15/19 I WAS RETURNING MY VEHICLE TO LUSTINE CHRYSLER JEEP DODGE IN WOODBRIDGE, VA FOR ENGINE KNOCKING AND TRANSMISSION THUMPING WHEN (I'M PRETTY SURE I HIT A BUMP ON THE HIGHWAY) AND THE WHOLE ELECTRONIC DASHBOARD FLICKER VERY FAST AND THE VEHICLE ACCELERATED ON ITS OWN. I ARRIVED AT THE DEALERSHIP, THEY VERIFIED A MALFUNCTION CODE AND SENT ME HOME TO RETURN ANOTHER DAY BECAUSE THEY DIDN'T HAVE ANY LOANER VEHICLE TO GIVE ME. I HAVE LOUD ENGINE KNOCKING, THUMPING TRANSMISSION AND THE AC BLOWER DIDN'T WORK OCTOBER 1, 2019.

Owner-reported narrative. 500 miles reported. Look up ODI 11268880 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

20V183000 · Power Train:Driveline:Differential Unit

Reported: 2020-03-26 (March 26, 2020)

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.

Consequence: A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.

NHTSA campaign record ↗
20V191000 · Back Over Prevention: Sensing System: Camera

Reported: 2020-09-10 (September 10, 2020)

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

NHTSA campaign record ↗
22V426000 · Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

Reported: 2022-06-09 (June 9, 2022)

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

Consequence: A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.

Remedy: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.

NHTSA campaign record ↗
24V838000 · Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

Reported: 2024-11-07 (November 7, 2024)

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

Consequence: A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.

Remedy: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

142 unique complaints in this selection. Analysis snapshot: 2026-09-30.

34.5%Usable mileage49 / 142 records
100.0%Valid incident date142 / 142 records
100.0%Valid filing date142 / 142 records
100.0%Ordered incident and filing dates142 / 142 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Electrical System
34053.1%
ODI 10547800 · 44,400 mi

THERE HAS BEEN MORE THAN ONE INCIDENT DATE ON THIS ISSUE. I JUST ENTERED THE LAST TIME IT HAS HAPPENED. WHEN GOING TO START MY VEHICLE IT STARTS, THAN AUTOMATICALLY STALLS. I HAVE HAD THIS HAPPEN OVER 6 TIMES IN THE LAST 2 MONTHS. I HAVE READ COUNTLESS REPORTS OF OTHER CHRYSLER VEHICLES HAVING THIS SAME ISSUE...WITH THE TIPM. HOW THERE IS A NATIONAL BACK ORDER AND PEOPLE'S CARS HAVE BEEN IN SHOPS FOR OVER A MONTH. CHRYSLER NEEDS TO ISSUE A RECALL AND GET THIS PROBLEM FIXED! *TR

Look up ODI 10547800 at NHTSA ↗

28544.5%
ODI 10561002 · 3,000 mi

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, A SUDDEN BURNING ODOR WAS EMITTED FROM THE VEHICLE. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD WHERE SHE NOTICED THAT THE HEADLINER HAD CAUGHT ON FIRE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A DEALER WHERE IT HAD NOT BEEN INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 3,000. *TR.. UPDATED 08-20-…

Look up ODI 10561002 at NHTSA ↗

14418.4%
ODI 10585893

2014 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO VEHICLE HESITATION DURING ACCELERATION. *SMD THE DEALER PERFORMED TESTS, AND FOUND NOTHING WRONG WITH THE VEHICLE. HOWEVER, THE DEALER DID PERFORM A PCM UPDATE. TWO DAYS LATER, THE VEHICLE STALLED IN TRAFFIC. WHEN THE CONSUMER APPLIED THE ACCELERATOR PEDAL, THE VEHICLE MADE A STRANGE NOISE AND THE CHECK ENGINE LIGHT ILLUMINATED. SHE TURNED THE VEHICLE OFF AND BACK ON AGAIN, AND THE SOUND STOPPED, BUT THE CHECK ENGINE LIGHT REMAINED LIT. WHILE RETURNING TO THE DEALER, THE VEHICLE STALLED AGAIN…

Look up ODI 10585893 at NHTSA ↗

9418.7%
ODI 10726450 · 500 mi

BOUGHT A 2015 DURANGO IN MAY 2015 HAVE HAD IT 45DAYS AND IT HAS BEEN IN THE SERVICE DEPT AT THE DEALERSHIP MORE THAN WITH ME. IT STARTED WITH A FUEL SENSOR, THEN THE SUNROOF WOULDN'T CLOSE, IT FRIED THE USB PORT, THE AIR BAG WARNING LIGHT KEEPS GOING ON & OFF WHILE DRIVING, NOW THE SEAT NOR STEERING WHEEL WILL MOVE AT ALL OR IF YOU DOES MOVE BY SOME MIRACLE THE SEAT DECIDES TO REPOSITION ITSELF WHILE YOU ARE DRIVING.

Look up ODI 10726450 at NHTSA ↗

3924.2%
ODI 10884582 · 62 mi

AFTER PURCHASE, IMMEDIATELY WE STARTED HAVING PROBLEMS WITH HEADLIGHT NOT WORKING, THEN A REAR LIGHT AND BRAKE LIGHT NOT WORKING. TOOK IN FOR RECALL ON ANOTHER PART AND THEY DISCOVERED IT WAS THE ELECTRICAL, WHILE DRIVING AND SITTING AT LIGHTS. LIGHTS ON DASH, RADIO, HEADLIGHTS, ETC, NOT WORK PROPERLY OR ALL SUDDEN DECIDE NOT TO WORK AT ALL. WE'VE TAKEN IT BACK NOW 5 TIMES. MECHANIC SAYS THE WHOLE WIRING HARNESS IS BAD AND CANNOT BE REPAIRED, BUT CONTINUES TO SAY THEY CALLED CHRYSLER FOR PARTS TO TRY TO REPAIR. WHILE MY 83 YRS OLD DAD WHO BOUGH…

Look up ODI 10884582 at NHTSA ↗

6128.8%
ODI 11025472 · 6,890 mi

WHILE DRIVING MY 2017 DODGE DURANGO CITADEL (6980 MILES) HOME FROM WORK, I HAD THE ADAPTIVE CRUISE CONTROL SET. I WAS IN A STEADY LINE OF TRAFFIC AND CARS LINED UP BEHIND ME. THE TRUCK STARTED TO STEADILY DECREASE IN SPEED, THERE WERE NO OBJECTS IN THE PATH OF THE VEHICLE AND THE CAR IN FRONT WAS AT LEAST 6 CAR LENGTHS AHEAD. WHEN I TRIED TO ACCELERATE THE VEHICLE NOTHING HAPPENED WHEN I TRIED TO ACCELERATE, I THEN ATTEMPTED TO BRAKE, MY BRAKES WERE NOT ACTIVE AS WELL. I PLACED MY HAZARD LIGHTS ON AND ATTEMPTED TO TURN THE STEERING WHEEL SLIGHT…

Look up ODI 11025472 at NHTSA ↗

8436.2%
ODI 11072239 · 3,000 mi

THE ENTIRE 8.4" SCREEN ON THE DASHBOARD FLASHES ON AND OFF CONTINUALLY WHETHER THE VEHICLE IS RUNNING OR NOT. SEEMS LIKE THERE IS A MAJOR SHORT IN THE ELECTRICAL SYSTEM. WHILE THIS ISSUE IS HAPPENING YOU HAVE NO CONTROL OVER HEATING, VENTILATION, RADIO, NAVIGATION, APPS OR APPLE CAR PLAY. ALSO, WHILE DRIVING AT NIGHT THE FLASHING SCREEN CAUSES A HAZARDOUS DISTRACTION IN AN OTHERWISE DARK VEHICLE.

Look up ODI 11072239 at NHTSA ↗

3826.8%
ODI 11180645 · 295 mi

COMPLAINT INVOLVING CHECK ENGINE LIGHT ON I PURCHASED A CAR JANUARY 19, 2019 13 DAYS LATER MY CHECK ENGINE SIGN CAME ON I CALLED EASTCHESTER CHRYSLER JEEP DODGE 4007 BOSTON RD BRONX NY 10466 AND THEY HAD ME DROP OFF THE CAR FEB.1,2019 AND I GOT THE CAR BACK FEBRUARY .4,2019 THEY TOLD ME THEY DTC PO452 AND MUST REPLACE ESIM AND REASSEMBLED. 10 DAYS LATER FEB.13 THE CHECK ENGINE LIGHT COMES ON AGAIN I TAKE THE CAR BACK FEB15,2019 AND THEY TELLING ME THEY FIND NOTHING WRONG WITH THE CAR AND I ASK IF THE ENGINE LIGHT IS ON AND THE TOLD ME KNOW THEY…

Look up ODI 11180645 at NHTSA ↗

916.4%
ODI 11439479 · 11,200 mi

The contact owns a 2020 Dodge Durango. The contact stated that he auto-started the vehicle while it was in the driveway. The contact stated as he came outside, the vehicle was on fire. The contact was able to extinguish the fire with the assistance of the fire department. There were no injuries sustained. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was totaled. The approximate failure mileage was 11,200.

Look up ODI 11439479 at NHTSA ↗

4019.8%
ODI 11390124

I PURCHASED A 2021 DODGE DURANGO GT FROM ARRIGO DODGE- FT PIERCE ON 12/31/20. THE PICTURE THEY HAD IN THE ADVERTISEMENT SHOWS A SPORT HOOD. THE VEHICLE WAS IN ANOTHER COUNTY SO THEY DELIVERED IT AT NIGHT TO MY HOME. BEFORE PURCHASING IT, I ASKED THE MANAGER TO DOUBLE CHECK TO MAKE SURE THE HOOD WAS IN FACT THE SPORT HOOD IN THE PICTURE ADVERTISED. HE CALLED & CHECKED AND CONFIRMED THAT THE HOOD WAS THE SPORT HOOD. IT WAS DELIVERED WITH A DIFFERENT HOOD. I BELIEVE THIS IS FALSE ADVERTISEMENT. I WANT THE HOOD THAT THEY PROMISED ME. NOW THE EVEN…

Look up ODI 11390124 at NHTSA ↗

1119.3%
ODI 11492647

This is a dangerous random problem. In fact has now occurred 6 times. Two separate times 08/23/22 & 10/18/22 at a parking lot, while backing up, the gear shifter lit up, locked, and could not be engaged, and it wouldn't move. Both these 2 times it could not be put in drive and after shutting off the engine, it would not restart. The vehicle was blocking access and other vehicles passage for over an hour each time. The other 3 times the vehicle was moving and it just jumped into neutral with no warning, the cluster flashed messages saying to…

Look up ODI 11492647 at NHTSA ↗

722.6%
ODI 11627838

That slow speeds when you back up or pull forward and the wheels hit a little bit of resistance, everything goes off on the vehicle, wipers do not work, says the adaptive traction control needs service, it says emergency braking service goes out, turn signals do not work, we have been to Dodge. They say they know about this, but there’s no recalls and they tell us they cannot fix it unless it has an active code and as soon as you cut it off, apparently it’s not an active code, although they’re still stored in the system we have a video of showi…

Look up ODI 11627838 at NHTSA ↗

535.7%
ODI 11642491

On [XXX] I drove my new Dodge Durango to Sam's club Marion Illinois. I picked up prescription and attempted to start the vehicle. The vehicle had 800 miles on it. The vehicle would do nothing but click and would not start. The vehicle is equipped with the assist button and I engaged it. The vehicle was sending off codes of transmission codes, air bags need service, and vehicle was not in park. The representative in my conversation went dead as did all communication between vehicle and android auto. I thank goodness was at [XXX] because I was…

Look up ODI 11642491 at NHTSA ↗

562.5%
ODI 11672832 · 28 mi

The contact owns a 2025 Dodge Durango. The contact stated while driving at various speeds or while coming to a complete stop, the vehicle occasionally stalled. There was no warning light illuminated. The contact stated that during the failure the contact had to restart the vehicle to continue driving. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the fuel canister and the radio were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the fa…

Look up ODI 11672832 at NHTSA ↗

215.4%
ODI 11743362

"Service Shifter" alert came on at about 2250 miles and engine light came on about 100 miles later . Dodge service at dealership looked at and could not determine issues, lights did not illuminate in their care. Picked up my car after service and both service shifter and engine lights came back on.

Look up ODI 11743362 at NHTSA ↗

Suspension:Front:Control Arm:Upper Ball Joint
00.0%

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Engine
14122.0%
ODI 10462349 · 504 mi

SITTING IDLE ON A DRIVEWAY VEHICLE BEGAN TO SMOKE AND SMELL. PUNCHED GAS THREE TIMES AND EACH TIME HUGE WHITE BLUE CLOUD OF SMOKE PUSHED OUT. SMELL OF BURNING METAL CAME WITH CLOUD OF SMOKE. TOOK TO DEALERSHIP WHERE THEY AT FIRST COULD NOT RECREATE THE PROBLEM. AFTER PLACING THE VEHICLE ON AN INCLINE AND STARTING IT UP THEY TOO GOT THE SMOKE, AND NOT JUST FROM MINE BUT FROM ANOTHER ON THE LOT. THEY TELL ME THAT IT IS THE OIL PAN DESIGN IS FAULTY AND THAT MY VEHICLE WILL SMOKE WHEN ON AN INCLINE, DRIVEWAY, HILL, STUCK IN TRAFFIC AT A SLOPE. TH…

Look up ODI 10462349 at NHTSA ↗

11618.1%
ODI 10535370 · 1,500 mi

HAD HORRIBLE SMELL COMING FROM COOLING SYSTEM. TOOK IN NUMEROUS TIMES TO DEALERSHIP TO TRY AND FIX. FINALLY STUMPED THE DEALERSHIP ASKED STAR AT CHRYSLER HEADQUARTERS. THEY IMMEDIATELY KNEW THE ISSUE AND GAVE MECHANICS STEPS TO FIX. TURNS OUT THE NEW "GREEN FRIENDLY" ENGINE COOLANT THEY ARE USING ON THE NEW DURANGOS WAS NEVER TESTED. THE COOLANT WAS INTERACTING WITH ANYTHING RUBBER IT CAME INTO CONTACT WITH AND WAS BREAKING DOWN THE RUBBER. STAR TOLD THEM TO REPLACE EVERY PIECE OF RUBBER THE COOLANT COMES INTO CONTACT WITH. IT IS NOW MIDD…

Look up ODI 10535370 at NHTSA ↗

749.5%
ODI 10585893

2014 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO VEHICLE HESITATION DURING ACCELERATION. *SMD THE DEALER PERFORMED TESTS, AND FOUND NOTHING WRONG WITH THE VEHICLE. HOWEVER, THE DEALER DID PERFORM A PCM UPDATE. TWO DAYS LATER, THE VEHICLE STALLED IN TRAFFIC. WHEN THE CONSUMER APPLIED THE ACCELERATOR PEDAL, THE VEHICLE MADE A STRANGE NOISE AND THE CHECK ENGINE LIGHT ILLUMINATED. SHE TURNED THE VEHICLE OFF AND BACK ON AGAIN, AND THE SOUND STOPPED, BUT THE CHECK ENGINE LIGHT REMAINED LIT. WHILE RETURNING TO THE DEALER, THE VEHICLE STALLED AGAIN…

Look up ODI 10585893 at NHTSA ↗

387.6%
ODI 10819840 · 30,000 mi

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING, THE ELECTRICAL FUNCTIONS SUDDENLY ACTIVATED AND ACTIVATED INDEPENDENTLY. IN ADDITION, THE VEHICLE WOULD STALL AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000.

Look up ODI 10819840 at NHTSA ↗

169.9%
ODI 11006483 · 14,500 mi

THIS MAY BE A SCENARIO FOR THE ONGOING INVESTIGATION OF ROLLAWAY (NHTSA ACTION NUMBER: PE16014) THE VEHICLE IN THIS SCENARIO WAS STATIONARY. I FOLLOW THE NORMAL PROCEDURE FOR PARKING MY DURANGO BY (1)APPLYING PARKING BRAKE, (2)MOVING THE SHIFTER TO PARK, (3) TURN IGNITION OFF, AND THEN (4)EXITING THE VEHICLE. TODAY, I BROUGHT MY VEHICLE TO STOP FOR PARKING, WHICH TRIGGERED THE STOP-START SYSTEM, TURNING THE ENGINE OFF. AT THIS TIME, BEFORE SHIFTING THE TRANSMISSION TO PARK, I OPENED THE DOOR OF THE VEHICLE. THIS ACTION OF OPENING DOOR MADE…

Look up ODI 11006483 at NHTSA ↗

2813.2%
ODI 10947914 · 300 mi

TL* THE CONTACT OWNS A 2017 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE BOTTOM OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE REAR MAIN SEAL WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DETERMINED THAT THE OIL PAN WAS LEAKING. THE OIL PAN WAS REPLACED; HOWEVER, THE REMEDY FAILED TO CORRECT THE FAILURE. AS A RESULT, THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT R…

Look up ODI 10947914 at NHTSA ↗

2711.6%
ODI 11100777 · 150 mi

I HAVE 3 MAJOR ISSUES. 1 WHILE DRIVING THE ENTIRE CENTER CONSOLE ELECTRICAL SYSTEM HAS LOCKED COMPLETELY UP, TURNING THE AIR OFF AND NOT ALLOWING ANY CHANGE TO THE SYSTEM UNTIL THE VEHICLE IS PULLED OVER AND SHUT OFF, CONTINUING WITH ELECTRICAL 2X'S I'VE SHUT THE CAR OFF AND THE RADIO WOULD NOT TURN OFF, UNTIL THE BATTERY WAS DISCONNECTED WHICH RESET THE ENTIRE SYSTEM. MY SECOND ISSUE IS WHEN STARTING THE VEHICLE THERE IS ALMOST A GRINDING NOISE ASSOCIATED WITH THE START UP. THIRD THE CAR SEEMED TO BE STUCK ON CRUISE CONTROL BUT WITH ENOUGH TIM…

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2416.9%
ODI 11197060 · 15 mi

ON 4.17.19 WHILE I AM DRIVING THE CAR WITH MY FAMILY ( 3 PEOPLE ) FROM LIMA LINDA TO RANCHO CUCAMONGA , WE HAD TOTAL 3 X EPISODES OF THE ENGINE OFF SUDDENLY WITHOUT GIVING WARNING AT ALL. WHAT REALLY SCARE US THE CAR STOP AT ALL SUDDEN DUE TO ENGINE OFF WHEN WE ARE DRIVING ON FREEWAY 10.

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712.7%
ODI 11515417

The start stop system is the Durango is terrible! That was my first problem. My second issue is, out of nowhere. We now have inner engine issues. The engine will not hold compression, but there are no leaks! I have only had a vehicle for six months! Now I am paying on a vehicle. I cannot drive and cannot afford fix!

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2210.9%
ODI 11408321 · 100 mi

WHEN ATTEMPTING TO START THE ENGINE, THERE IS A CONTINUOUS CRANK BUT ENGINE NEVER STARTS. I PURCHASED THIS VEHICLE BRAND NEW WITH 0 MILES. THIS HAPPENS EVERY DAY. ONLY WAY TO AVOID THIS IS TO START IT WITH THE REMOTE START.

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1017.5%
ODI 11461953

On Friday, 04/22/2022, at 5:30 PM, I remote-started the vehicle, and let it run for 5 minutes, then my wife and I entered the vehicle. I put my foot on the brake pedal, pushed the engine start button to unlock all vehicle functions, and put my seatbelt on. I placed the vehicle in reverse. Then I released the parking brake and backed off the brake pedal. My driveway is slightly sloped downwards towards the garage doors, around three degrees and around five degrees or less where it connects to the street. This vehicle has enough power to back out…

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516.1%
ODI 11621045

A sudden loss of drive power. When the car start to drive the engine show a loss of power in a stop light, stop sign or during the day when I press the gasoline pedal.

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321.4%
ODI 11749377

2024 Dodge Durango, purchased brand new. AC completely stopped working at 340 miles after buying. Vehicle has had 7+ dealership visits since purchase. Vehicle has been out of service for 40+days total. Currently, vehicle has been at dealer since June 24, 2026 and is still not returned as of July 9, 2026 , 16 days ongoing with no resolution. I request NHTSA look into this. Electrical/HVAC: Constant leaking and repeated failures since 340 miles. AC intermittently will not blow air at all, especially when first starting vehicle. System makes lo…

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00.0%

No examples available for this selection.

17.7%
ODI 11728731

1) Major transmission failure, fluid leakage, and visible undercarriage corrosion on a newly leased car with under 3K miles on it. Additional: Losing vehicle function. Car would not shift into gear and would not move. Car is currently at the dealership in which it was leased. 2) Yes, huge safety concern. Losing vehicle function while traveling on a bridge, with limited ability to safely stop posed a serious risk to our safety and to others on the road. 3) Yes, problem has been confirmed by dealer. 4) The vehicle has not been inspected at this t…

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Suspension:Front:Control Arm:Lower Ball Joint
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Exterior Lighting
193.0%
ODI 10560657 · 15,000 mi

I NORMALLY DRIVE W/THE HEADLIGHTS IN THE AUTO ON POSITION AND ALL OF THE SUDDEN THE HEADLIGHTS AND MY DASH LIGHT TURNED OFF, WHEN I SWITCHED TO MANUALLY TURN THEM ON THEY CAME ON. THIS HAS BEEN HAPPENING INTERMITTENTLY BUT I HAVE NOT YET CONTACTED THE DEALER. *TR

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182.8%
ODI 10561426

IN MARCH OF 2013 I BOUGHT A BRAND NEW DODGE DURANGO AND I'VE HAD AN ONGOING PROBLEM SINCE I BOUGHT IT. WHEN I'M DRIVING IN THE EVENING THE REFLECTION OF OTHER HEADLIGHTS, BRAKE LIGHTS, AND STREETLIGHTS CAUSE A SHADOW SO THAT I HAVE DOUBLE VISION OF THOSE IMAGES THROUGH MY WINDSHIELD. AFTER SEVERAL TRIPS TO THE DEALERSHIP FOR TEST DRIVES AND INSPECTIONS THEY FINALLY REPLACED THE WINDSHIELD. THE NEW WINDSHIELD IS JUST AS BAD, WHEN I WENT BACK TO THE DEALERSHIP AGAIN THEY SAID THIS IS HOW ALL THE DURANGO WINDSHIELDS LOOK AND THEY EVEN TOOK ME F…

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25232.2%
ODI 10583374

I WAS FOLLOWING A DODGE DURANGO SUV IN HEAVY TRAFFIC ON EISENHOWER EXPRESSWAY GOING INTO CHICAGO AT DUSK AND THE LIGHTS SURROUNDING THE TAIL LIGHTS AND ACROSS THE REAR OF THE DURANGO WERE SO BRIGHT I COULD NOT SEE ALL THE OTHER TRAFFIC SATISFACTORILY. I COULDN'T GET AHEAD OF THE SUV, SO HAD TO SLOWDOWN AND CHANGE LANES TO DROP FAR ENOUGH BEHIND SO I COULDN'T SEE THE IRRITATING LIGHTS.THE LIGHTS WERE SO BRIGHT, I FELT I WAS DRIVING INTO HEADLIGHTS.

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19238.2%
ODI 10897426

HEADLIGHTS NOT WORKING, NOT DAYLIGHTS NOR MANUALLY. ONLY THE FOG LIGHT ARE WORKING AT THIS TIME.

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5131.7%
ODI 10884582 · 62 mi

AFTER PURCHASE, IMMEDIATELY WE STARTED HAVING PROBLEMS WITH HEADLIGHT NOT WORKING, THEN A REAR LIGHT AND BRAKE LIGHT NOT WORKING. TOOK IN FOR RECALL ON ANOTHER PART AND THEY DISCOVERED IT WAS THE ELECTRICAL, WHILE DRIVING AND SITTING AT LIGHTS. LIGHTS ON DASH, RADIO, HEADLIGHTS, ETC, NOT WORK PROPERLY OR ALL SUDDEN DECIDE NOT TO WORK AT ALL. WE'VE TAKEN IT BACK NOW 5 TIMES. MECHANIC SAYS THE WHOLE WIRING HARNESS IS BAD AND CANNOT BE REPAIRED, BUT CONTINUES TO SAY THEY CALLED CHRYSLER FOR PARTS TO TRY TO REPAIR. WHILE MY 83 YRS OLD DAD WHO BOUGH…

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7836.8%
ODI 11022384

I RENTED 2017 DODGE DURANGO GT I HAVE THE TAILGATE OPEN AND THEN GRABBED BOTTLE CASE OF WATER I WAKE CLOSER TO THE TAILLIGHTS I CUT WITH THAT ,TAILLIGHTS HAVE PIECE OF THE TAILLIGHTS POINTING OUT IS DANGEROUS FILL LIKE A BLADE IF A CHILD GET CLOSER SOMETHING BAD GET I HAVE PIC FROM MY INJURY AND THE PLACE ON THE TAILLIGHTS

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5523.7%
ODI 11139028 · 11,763 mi

SINCE APPROXIMATELY 4,000 MILES WE HAVE EXPERIENCE NUMEROUS ELECTRICAL ISSUES. OUR BACK-UP CAMERA, NAVIGATION, RADIO, AND A/C WORK INTERMITTENTLY. THE DEALER INITIALLY FELT THE BATTERY WAS BACKFEEDING THE SYSTEM CAUSING A SHORT. THAT WAS QUICKLY CHANGED AND WE ARE STILL JUST WAITING FOR AN ANSWER. WHILE PARKED OVERNIGHT, ONE OF THE MAP LIGHTS CAME ON AND COULD NOT BE TURNED OFF. THE OVERHEAD CONTROL PANEL WAS REPLACED DUE TO AN OPEN CIRCUIT. MOST RECENTLY, WHEN SHIFTED INTO REVERSE, THE "R" INDICATOR ON THE SHIFTER AND DISPLAY WOULD BLINK A…

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4128.9%
ODI 11268236 · 25 mi

ON SEPTEMBER 30, 2019, I PURCHASED A NEW THE NEW 2019 DODGE DURANGO VIN I SUBMITTED. DRIVING OFF THE LOT, I HIT A BUMP IN THE ROAD AND THE DASHBOARD AND HEADLIGHTS WENT OUT. THE HEADLIGHTS WERE ON "AUTO." IT WAS DARK. I HAD TO MANUALLY SWITCH THE SELECTOR SWITCH TO THE "ON" POSITION AND THE HEADLIGHTS DID COME ON. ACCORDING TO THE DEALER, THE VEHICLE INDICATED ONE BAG TRIP. I JUST PICKED THE VEHICLE UP ON SATURDAY, OCTOBER 12, 2019. I ALSO HAVE ENGINE KNOCK.

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2138.2%
ODI 11417423

Water intrusion into the rear tail lights.

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8944.1%
ODI 11423406

My rear tail lights are filling with water due to the fact the Dodge Durango tail lights are not fully sealed. Inevitably there will be a short and the lights will no longer work. PLEASE LOOK INTO THIS COMMON PROBLEM thanks

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2442.1%
ODI 11502293

Water get inside the taillights and the lights stop working. Dangerous in night

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1238.7%
ODI 11654606

Story: This happened to both of my children [XXX] Daughter [XXX] , [XXX] , was reaching into the back of dad’s Dodge Durango to try to get out the groceries She came out of the car, a piece of the tail light that is unnecessarily sharp & protruding , gouged her side and left her bleeding. Now she has a scar from the incident. Car info Lease start [XXX]. Colonial Dodge Hudson. 2023 Dodge Durango Citadel trim Same thing happened to my son [XXX] on [XXX] -he was [XXX] , turning [XXX] During school time, [XXX] was also reaching into dad’s …

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214.3%
ODI 11735349

2024 Dodge Durango (SXT Plus, GT Plus, RT trims) Update to my prior complaint regarding a dangerous shifter defect. Defect Description: While driving and pressing the accelerator (no brake, no shifter button pressed), the transmission shifts into Neutral without warning. The vehicle loses propulsion. The instrument cluster does not display or warn that it is in Neutral , no chime, no message, no clear gear indicator. This matches NHTSA Recall 26V262000 (FCA 39D), where the instrument panel fails to show gear selection in other 2024–2025 Stellan…

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00.0%

No examples available for this selection.

17.7%
ODI 11728944

Taillights holding water/condensation and making lights go dark.

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Fuel System, Gasoline
71.1%
ODI 10564335

ON JAN 24TH AND ON FEB 7TH, THE DODGE DURANGO DID NOT START AND WAS TOWED VIA ROADSIDE ASSISTANCE TO THE 5 TOWNS CHRYSLER DEALERSHIP FOR REPAIRS THAT COST UNNECESSARY 1200.00. AN EXTERNAL FUEL PUMP RELAY WAS INSTALLED BY THE DEALER. THIS IS A S A RESULT OF AN INADEQUATE, FAULTY AND DEFECTIVE THE FUEL PUMP RELAY WHICH CAUSED THE CAR TO STOP RUNNING. THIS CAN CAUSE ACCIDENTS AND LOSS OF LIVES. *TR

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60.9%
ODI 10780473 · 22,200 mi

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE CONTACT STATED THAT WHILE INDEPENDENTLY REPLACING THE AIR CLEANER, THE CONTACT NOTICED OIL IN THE AIR CLEANER. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE PCV CRANK CASE VENTILATION VALVE AND THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS…

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10.1%
ODI 11674988 · 104,000 mi

The contact owns a 2014 Dodge Durango. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that an intermittent warning light for EVAP failure was illuminated. The contact performed an inspection of the vehicle and noticed that the fuel pump fuse was blown and had melted into the fuse box. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not ma…

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00.0%

No examples available for this selection.

10.6%
ODI 11692509 · 100,000 mi

The contact owns a 2016 Dodge Durango. The contact stated that while driving at an undisclosed speed, there was a strong fuel odor in the interior of the vehicle. No warning lights were illuminated. In addition, the contact stated that while the vehicle was parked, the contact noticed the strong fuel odor. The contact was employed by an independent mechanic, so the independent mechanic inspected the vehicle; however, the contact was unable to diagnose the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the deale…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

10.7%
ODI 11675364 · 20,000 mi

The contact owns a 2019 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle shut off without warning. The vehicle was restarted; however, occasionally the vehicle was slow to restart or failed to restart. The contact stated that the failure was related to NHTSA Campaign Number: 19V813000 (Electrical System). The vehicle was taken to an independent mechanic who determined the TIPM had caused the failure. The vehicle was repaired, but the failure recurred. The contact stated that while driving at an undisclo…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

13.2%
ODI 11747340 · 40,000 mi

The contact owns a 2023 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. No warning light was illuminated. The contact turned off and waited before restarting the vehicle. The vehicle was taken to the dealer, who replaced the fuel pump, but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

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00.0%

No examples available for this selection.

112.5%
ODI 11672832 · 28 mi

The contact owns a 2025 Dodge Durango. The contact stated while driving at various speeds or while coming to a complete stop, the vehicle occasionally stalled. There was no warning light illuminated. The contact stated that during the failure the contact had to restart the vehicle to continue driving. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the fuel canister and the radio were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the fa…

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00.0%

No examples available for this selection.

Fuel/Propulsion System
8913.9%
ODI 10462349 · 504 mi

SITTING IDLE ON A DRIVEWAY VEHICLE BEGAN TO SMOKE AND SMELL. PUNCHED GAS THREE TIMES AND EACH TIME HUGE WHITE BLUE CLOUD OF SMOKE PUSHED OUT. SMELL OF BURNING METAL CAME WITH CLOUD OF SMOKE. TOOK TO DEALERSHIP WHERE THEY AT FIRST COULD NOT RECREATE THE PROBLEM. AFTER PLACING THE VEHICLE ON AN INCLINE AND STARTING IT UP THEY TOO GOT THE SMOKE, AND NOT JUST FROM MINE BUT FROM ANOTHER ON THE LOT. THEY TELL ME THAT IT IS THE OIL PAN DESIGN IS FAULTY AND THAT MY VEHICLE WILL SMOKE WHEN ON AN INCLINE, DRIVEWAY, HILL, STUCK IN TRAFFIC AT A SLOPE. TH…

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8413.1%
ODI 10648327 · 24,000 mi

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED UPON USING THE PUSH BUTTON START ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE. IT WAS FIRST DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT INDICATED THAT A THREE STEP PROCESS NEEDED TO BE COMPLETED TO ENSURE THE VEHICLE STARTED AND IT STILL STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHO REPROGRAMMED THE COMPUTER FROM THE FIRST REPAIR. THE VEHICLE CO…

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324.1%
ODI 10596025 · 2,400 mi

VEHICLE WAS BEING DRIVEN HOME BY CUSTOMER WHEN SHE NOTICED THAT THE VEHICLE BEGAN TO HICCUP AND SPUTTER WHILE TURN A CORNER. AFTER TURNING, THE VEHICLE STALLED. SHE WAS ABLE TO SAFELY PULL TO THE SHOULDER. UPON FURTHER INSPECTION, THE VEHICLE RAN OUT OF FUEL. DESPITE THE FUEL GAUGE DISPLAYING "EMPTY" SHE STATED THAT NO AUDIBLE WARNING CHIME AND THAT THE "LOW FUEL" INDICATOR WAS NOT PROMINENTLY DISPLAYED (STATES THAT IT BLENDS IN WITH THE REST OF THE INFORMATION ON THE MULTIFUNCTION DISPLAY). *TR

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204.0%
ODI 10780046

FUEL SPITS OUT WHEN FILLING THE GAS TANK UP, IT DOESN'T KNOW WHEN THE TANK IS FULL.

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42.5%
ODI 10916715 · 3,000 mi

AUTONOMOUS ACCELERATION. THE VEHICLE WITHOUT DRIVER ASSIST ACCELERATED TWICE WHEN PULLING INTO PARKING SPOTS. IN BOTH CASES I WAS MAKING A LEFT TURN INTO A PARKING SPOT WHEN THE ACCELERATION COMMENCED. ONLY BY STANDING ON THE BRAKE WHILE AT SAME TIME PLACING THE VEHICLE IN PARK AND PRESSING ENGINE OFF BUTTON WAS I ABLE TO STOP VEHICLES FORWARD MOTION. THE DURANGO CAME CLOSE TO RAMMING PARKED CAR IN THE SPACE IN FRONT OF THE ONE I WAS PULLING INTO. DURANGO HAD APPROX. 3000 MILES ON ODOMETER WHEN THE 2 INCIDENTS OF ACCELERATION OCCURRED. THE INCI…

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167.5%
ODI 10980343 · 5,000 mi

THERE IS A NOISE COMING FROM THE FUEL TANK (RIGHT SIDE SECOND ROW) I HAD TAKEN THE CAR TO THE DEALERSHIP AND THEY STAYS THAT THERE IS NO NOISE, THEY HAD BROUGHT ANOTHER DODGE DURANGO WITH THE SAME FUEL TANK AND THAT PARTICULAR VEHICLE DID NOT MAKE THE NOISE AS MINE DOES.

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114.7%
ODI 11122834 · 22,000 mi

CANNOT FILL FUEL TANK PROPERLY. WITHOUT MESSING WITH HOW FAR TO PUT FUEL NOZZLE IN OR FLIP ENTIRELY UPSIDE DOWN.IT WILL NOT FILL THE FUEL TANK. IT HAS BEEN HAPPENING FOR THE 22000 MILES I HAVE OWNED THIS BRAND NEW DURANGO. BUT TODAY I HAVE HAD ENOUGH

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74.9%
ODI 11245262 · 20,000 mi

MY VEHICLE IS A 2019 DODGE DURANGO THAT THE ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AND THEY SAY THAT THERE IS A VACUUM LEAK AT THE ENGINE DEFINED BY THE EVAP (EVAPORATIVE EMISSION SYSTEM).

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23.6%
ODI 11613264

While driving the engine began to vibrate violently and the check engine light turned on. Luckily I was close to the dealership because I live in a small town with one major road. I was able to quickly slow down without crashing or causing an accident and slowly drove to dealership. If I was at any significant speed I could have crashed injuring myself and my two small children.

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105.0%
ODI 11499263

I keep receiving error messages on my vehicle, I spoke to a dealership and they stated that there is in fact for a recall.

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814.0%
ODI 11569393

We have been to the dealership multiple times about the electrical issues that we are having with the vehicle. The dealership has not been able to correct the issue so we are pursuing the lemon law. We received an offer from Dodge to buy this vehicle back but they are not being reasonable with the amount they are willing to give. We would not be going through this if it wasn’t for the electrical issues that we are having therefore we do not feel like we should be penalized for something that we cannot control. We are scared that the vehicle wil…

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39.7%
ODI 11621045

A sudden loss of drive power. When the car start to drive the engine show a loss of power in a stop light, stop sign or during the day when I press the gasoline pedal.

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17.1%
ODI 11642491

On [XXX] I drove my new Dodge Durango to Sam's club Marion Illinois. I picked up prescription and attempted to start the vehicle. The vehicle had 800 miles on it. The vehicle would do nothing but click and would not start. The vehicle is equipped with the assist button and I engaged it. The vehicle was sending off codes of transmission codes, air bags need service, and vehicle was not in park. The representative in my conversation went dead as did all communication between vehicle and android auto. I thank goodness was at [XXX] because I was…

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112.5%
ODI 11699398

My fuel tank was practically emptied by "gas thieves". The fuel filler compartment remains unlocked regardless of whether the vehicle is locked or unlocked. And the filler tube where the gas nozzle is inserted is capless, with just a rubber seal that expands when the nozzle is inserted. In previous models Dodge used to have a button inside the cabin right below the headlights switch to release the fuel filler door, and a safety puller string in the back of the vehicle, should the button fail to release the locked door. Not anymore, and this ap…

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00.0%

No examples available for this selection.

Air Bags
284.4%
ODI 10616885 · 23,000 mi

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIRBAGS DID NOT DEPLOY. THERE WAS 1 INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

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426.6%
ODI 10609746 · 20,000 mi

VEHICLE WAS HIT FROM SIDE BY SEMI TRUCK. REAR QUARTER PANEL, REAR DOOR BOTH EXTREMELY DAMAGED. SIDE CURTAIN AIRBAGS DID NOT DEPLOY. *TR

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719.1%
ODI 10670008 · 8,000 mi

I WAS IN A COLLISION THAT INVOLVED A SIGNIFICANT AMOUNT OF DAMAGE TO THE FRONT END OF MY VEHICLE WITH OVER $11000 IN DAMAGES AND NO AIRBAG DEPLOYED. I WAS THE ONLY OCCUPANT IN THE VEHICLE SO DIDN'T EXPECT PASSENGER AIRBAG TO DEPLOY. I KNOW THAT THERE IS A RECALL ON OTHER VEHICLES AIRBAGS BUT DID NOT SEE MY VEHICLE ON THE CURRENT LISTING OF RECALLS. I WOULD LIKE TO ENSURE THIS ISN'T A RECURRING ISSUE WITH THIS MAKE MODEL VEHICLE OR FIND INFORMATION ON HOW TO GET MINE TESTED. *TR

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428.3%
ODI 10726450 · 500 mi

BOUGHT A 2015 DURANGO IN MAY 2015 HAVE HAD IT 45DAYS AND IT HAS BEEN IN THE SERVICE DEPT AT THE DEALERSHIP MORE THAN WITH ME. IT STARTED WITH A FUEL SENSOR, THEN THE SUNROOF WOULDN'T CLOSE, IT FRIED THE USB PORT, THE AIR BAG WARNING LIGHT KEEPS GOING ON & OFF WHILE DRIVING, NOW THE SEAT NOR STEERING WHEEL WILL MOVE AT ALL OR IF YOU DOES MOVE BY SOME MIRACLE THE SEAT DECIDES TO REPOSITION ITSELF WHILE YOU ARE DRIVING.

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63.7%
ODI 10895405 · 58,000 mi

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.

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73.3%
ODI 11308354

AIRBAG SERVICE LIGHT CONTINUES TO FLASH AND BEEP WHILE VEHICLE IS IN MOTION.

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104.3%
ODI 11139480 · 6,000 mi

TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND NO ALARM SOUNDED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO MIKE SMITH CHRYSLER JEEP DODGE RAM [phone removed], LOCATED AT 1945 I-10, BEAUMONT, TX 77701) AND REPAIRED, BUT THE REPAIR SPECIFICS WERE NOT DISCLOSED. AFTER THE VEHICLE WAS RETRIEVED, THE SEAT BELT BECAME INOPERABLE AND WOULD NOT RETRACT OR UNLATCH. THE VEHIC…

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53.5%
ODI 11282340 · 582 mi

PURCHASED THE CAR BRAND NEW HAD 500 MILES ON WHEN IT WAS INVOLVED IN PASSENGER FRONT COLLISION AND THE AIRBAGS NEVER DEPLOYED.HE CAR WAS TRAVELING AROUND 40 MPH WHEN A VEHICLE PULLED OUT IN FRONT OF IT CAUSING A TOTAL LOSS . WE CONTACTED DODGE AND THEY SENT A INSPECTOR OUT TO RECOVER THE 'BLACK BOX' WE WERE NEVER CONTACTED WITH WHAT THE FINDINGS WERE OR THE REASON THE AIR BAGS NEVER DEPLOYED.

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35.5%
ODI 11595329

Drivers seatbelt buckle does not register, resulting in active chiming of the unbuckled seat belt alarm and disengaging of the airbag system. Driver must hold the seatbelt with downward pressure continuously in order to register the seat belt and return the vehicle to normal operating condition, and turn off the airbag system warning signs and chiming. Dealership refuses any assistance without payment despite being a vehicle safety system.

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115.4%
ODI 11413898 · 1,280 mi

YOUR VEHICLE'S AIR BAG WARNING LIGHT RECENTLY INDICATED THE AIR BAG SYSTEM MAY NOT BE WORKING PROPERLY. THE AIR BAGS IN YOUR VEHICLE MIGHT NOT INFLATE IN A COLLISION, OR THEY COULD INFLATE WITHOUT A COLLISION IF YOU DO NOT GET THE REQUIRED SERVICE. HAVE YOUR VEHICLE CHECKED AT YOUR DEALERSHIP. THE SOS EMERGENCY ALERT OPENS UP ON THE SCREEN AND STATES IT COULDN'T CONNECT PLEASE HAVE VEHICLE SERVICED AT DEALER. ITS DISTRACTING AND CAN CAUSE YOU TO HAVE AN ACCIDENT

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00.0%

No examples available for this selection.

39.7%
ODI 11660838

A light was coming on and off shortly after my husband and I purchase the vehicle from Landers in covington tn. On 10/24/24 I showed the manger of store AJ. And he advise me to make sure I address this with the service department. Misty was the lady that did my oil change and tire rotation that day. I showed her the picture, she couldn't tell me what it meant, but she started that it was probably a dirty sensor. My husband was involved in a car accident on [XXX]. He left the road way due to a deer striking a light pole. Our biggest concern is w…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Exterior Lighting1,000–68,000 mi19,496 mi5
ODI 11268236 · 25 mi

ON SEPTEMBER 30, 2019, I PURCHASED A NEW THE NEW 2019 DODGE DURANGO VIN I SUBMITTED. DRIVING OFF THE LOT, I HIT A BUMP IN THE ROAD AND THE DASHBOARD AND HEADLIGHTS WENT OUT. THE HEADLIGHTS WERE ON "AUTO." IT WAS DARK. I HAD TO MANUALLY SWITCH THE SELECTOR SWITCH TO THE "ON" POSITION AND THE HEADLIGHTS DID COME ON. ACCORDING TO THE DEALER, THE VEHICLE INDICATED ONE BAG TRIP. I JUST PICKED THE VEHICLE UP ON SATURDAY, OCTOBER 12, 2019. I ALSO HAVE ENGINE KNOCK.

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ODI 11283196 · 1,000 mi

HEADLIGHTS WOULD COME ON WHEN THE HEADLIGHT SWITCH IS IN THE OFF POSITION WHILE IN PARK AND WHILE IN MOTION, AND STAY ON; DURING NIGHT TIME DRIVING HEADLIGHTS WOULD INTERMITTENTLY GO OFF IN THE ON POSITION WHILE IN MOTION. SEVERAL ATTEMPTS BY DEALER REPAIR PERSONNEL TO FIND A REMEDY WERE UNSUCCESSFUL. IT WAS LATER DISCOVERED THAT THE AFTERMARKET REMOTE START INSTALLED BY A THIRD PARTY WAS WIRED INCORRECTLY. THE DEALER INSTALLED A FACTORY REMOTE START AND THE ISSUE APPEARS TO BE RESOLVED.

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ODI 11403914 · 19,496 mi

WHILE CHANGING BOTH OF THE FRONT TURN SIGNAL BULBS FOR THE 2ND TIME, IN LESS THAN A YEAR OF OWNERSHIP, I DECIDED TO CHECK FOR BURNT / BROKEN FILAMENTS. THE RIGHT SIDE BULB FILAMENT WAS BROKEN. THEN I NOTICED THAT BOTH BULBS HAD BURNED CONNECTOR PRONGS AT THE BASE OF THE BULB (SEE PHOTOS), WHERE THEY PLUG INTO THE SOCKET. I COULD NOT SEE IF THERE WAS ANY OF THE SAME DAMAGE TO THE SOCKETS. BOTH REPLACEMENT BULBS ARE WORKING PROPERLY AT THIS TIME.

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Electrical System500–35,000 mi10,056 mi10
ODI 11180645 · 295 mi

COMPLAINT INVOLVING CHECK ENGINE LIGHT ON I PURCHASED A CAR JANUARY 19, 2019 13 DAYS LATER MY CHECK ENGINE SIGN CAME ON I CALLED EASTCHESTER CHRYSLER JEEP DODGE 4007 BOSTON RD BRONX NY 10466 AND THEY HAD ME DROP OFF THE CAR FEB.1,2019 AND I GOT THE CAR BACK FEBRUARY .4,2019 THEY TOLD ME THEY DTC PO452 AND MUST REPLACE ESIM AND REASSEMBLED. 10 DAYS LATER FEB.13 THE CHECK ENGINE LIGHT COMES ON AGAIN I TAKE THE CAR BACK FEB15,2019 AND THEY TELLING ME THEY FIND NOTHING WRONG WITH THE CAR AND I ASK IF THE ENGINE LIGHT IS ON AND THE TOLD ME KNOW THEY…

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ODI 11268880 · 500 mi

ON 10/15/19 I WAS RETURNING MY VEHICLE TO LUSTINE CHRYSLER JEEP DODGE IN WOODBRIDGE, VA FOR ENGINE KNOCKING AND TRANSMISSION THUMPING WHEN (I'M PRETTY SURE I HIT A BUMP ON THE HIGHWAY) AND THE WHOLE ELECTRONIC DASHBOARD FLICKER VERY FAST AND THE VEHICLE ACCELERATED ON ITS OWN. I ARRIVED AT THE DEALERSHIP, THEY VERIFIED A MALFUNCTION CODE AND SENT ME HOME TO RETURN ANOTHER DAY BECAUSE THEY DIDN'T HAVE ANY LOANER VEHICLE TO GIVE ME. I HAVE LOUD ENGINE KNOCKING, THUMPING TRANSMISSION AND THE AC BLOWER DIDN'T WORK OCTOBER 1, 2019.

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ODI 11271268 · 500 mi

I WAS DRIVING MY NEW DURANGO ON I-95 NORTH FROM FREDERICKSBURG, VA TO WOODBRIDGE, VA, WHEN I HIT A BUMP ON THE HIGHWAY AND THE ENTIRE DASHBOARD FLICKERED VERY FAST ABOUT 15 TO 20 TIMES, THEN THE CAR ACCELERATED ON ITS OWN AND THEN QUICK ACCELERATING ON IT'S OWN.

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Engine6,099–34,750 mi10,056 mi8
ODI 11197060 · 15 mi

ON 4.17.19 WHILE I AM DRIVING THE CAR WITH MY FAMILY ( 3 PEOPLE ) FROM LIMA LINDA TO RANCHO CUCAMONGA , WE HAD TOTAL 3 X EPISODES OF THE ENGINE OFF SUDDENLY WITHOUT GIVING WARNING AT ALL. WHAT REALLY SCARE US THE CAR STOP AT ALL SUDDEN DUE TO ENGINE OFF WHEN WE ARE DRIVING ON FREEWAY 10.

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ODI 11245262 · 20,000 mi

MY VEHICLE IS A 2019 DODGE DURANGO THAT THE ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AND THEY SAY THAT THERE IS A VACUUM LEAK AT THE ENGINE DEFINED BY THE EVAP (EVAPORATIVE EMISSION SYSTEM).

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ODI 11268880 · 500 mi

ON 10/15/19 I WAS RETURNING MY VEHICLE TO LUSTINE CHRYSLER JEEP DODGE IN WOODBRIDGE, VA FOR ENGINE KNOCKING AND TRANSMISSION THUMPING WHEN (I'M PRETTY SURE I HIT A BUMP ON THE HIGHWAY) AND THE WHOLE ELECTRONIC DASHBOARD FLICKER VERY FAST AND THE VEHICLE ACCELERATED ON ITS OWN. I ARRIVED AT THE DEALERSHIP, THEY VERIFIED A MALFUNCTION CODE AND SENT ME HOME TO RETURN ANOTHER DAY BECAUSE THEY DIDN'T HAVE ANY LOANER VEHICLE TO GIVE ME. I HAVE LOUD ENGINE KNOCKING, THUMPING TRANSMISSION AND THE AC BLOWER DIDN'T WORK OCTOBER 1, 2019.

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Unknown Or Other15–11,500 mi300 mi5
ODI 11193531 · 7 mi

RE: UCONNECT SCREEN. CONSTANT WEATHER ALERT POP-UPS WHILE DRIVING, REQUIRING DRIVER TO TOUCH SCREEN TO DELETE. AS MANY AS 3 PER 5 MIN PERIOD. DISTRACTED DRIVING DANGER. THIS FEATURE CAN NOT BE DISABLED BY OWNER. CHRYSLER DODGE DEALER, UCONNECT COMPANY UNWILLING TO CORRECT. THESE WEATHER ALERTS ARE NOT EVEN FOR MY COUNTY. THE POP-UPS COVER THE SCREEN AND RENDER THE SCREEN USELESS.

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ODI 11197060 · 15 mi

ON 4.17.19 WHILE I AM DRIVING THE CAR WITH MY FAMILY ( 3 PEOPLE ) FROM LIMA LINDA TO RANCHO CUCAMONGA , WE HAD TOTAL 3 X EPISODES OF THE ENGINE OFF SUDDENLY WITHOUT GIVING WARNING AT ALL. WHAT REALLY SCARE US THE CAR STOP AT ALL SUDDEN DUE TO ENGINE OFF WHEN WE ARE DRIVING ON FREEWAY 10.

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ODI 11229966 · 14,300 mi

THE RADIO VOLUME RANDOMLY DOES NOT WORK. ON START UP IT WILL SOMETIMES BE VERY QUIET AND THE SEACH/SCAN BUTTON WILL ONLY SCAN BACK AROUND TO THE STATION IT WAS ON AND MANUALLY ENTERING A RADIO STATION WILL BRING IT UP BUT THE RECEPTION IS HORRIBLE AND NO VOLUME. SOMETIMES IF YOU SWITCH BETWEEN AM FM IT WILL FIX ITSELF BUT NOT ALWAYS.

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Service Brakes, Hydraulic49,750–107,500 mi77,500 mi12
ODI 11486707 · 31,000 mi

The contact owns a 2019 Dodge Durango. The contact stated that while operating the vehicle the messages "Service Trailer Braking System and Auto Disabled Traction Control" was displayed and the brake light and ABS light remained illuminated. Additionally, the driver was able to shift the gear shifter from park(P) without depressing the brake pedal. The local dealer was contacted regarding the failure and informed the contact that the failure was related to the NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic) however, the part to do …

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ODI 11488163 · 59,000 mi

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, t…

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ODI 11492719 · 26,059 mi

The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was parked and unoccupied, the vehicle inadvertently rolled away. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed him that parts were on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur…

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Power Train26,059–53,000 mi40,000 mi5
ODI 11268880 · 500 mi

ON 10/15/19 I WAS RETURNING MY VEHICLE TO LUSTINE CHRYSLER JEEP DODGE IN WOODBRIDGE, VA FOR ENGINE KNOCKING AND TRANSMISSION THUMPING WHEN (I'M PRETTY SURE I HIT A BUMP ON THE HIGHWAY) AND THE WHOLE ELECTRONIC DASHBOARD FLICKER VERY FAST AND THE VEHICLE ACCELERATED ON ITS OWN. I ARRIVED AT THE DEALERSHIP, THEY VERIFIED A MALFUNCTION CODE AND SENT ME HOME TO RETURN ANOTHER DAY BECAUSE THEY DIDN'T HAVE ANY LOANER VEHICLE TO GIVE ME. I HAVE LOUD ENGINE KNOCKING, THUMPING TRANSMISSION AND THE AC BLOWER DIDN'T WORK OCTOBER 1, 2019.

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ODI 11403105 · 40,000 mi

THE TRANSMISSION SOUNDS AND FEELS LIKE IT IS WINDING UP AND THEN SHIFTS HARD. THIS GENRALLY HAPPENS RIGHT AFTER I TAKE OFF. IT ALSO SOUNDS LIKE IT WINDS UP AT SPEED AND THEN DOESN'T SHIFT INTO OVERDRIVE, EVEN THOUGHT IT SHOWS THAT IT IS IS GEAR 8. THIS IS NOT A ONE TIME OCCURRENCE, IT HAPPENS EVERYDAY. THIS POSES A SAFETY ISSUE S THIS IS A POLICE PATROL VEHICLE AND HAS TO RUN AT HIGH RATES OF SPEED FROM TIME TO TIME. IF THE TRANSMISSION LOCKS UP AT A HIGH RATE OF SPEED THIS COULD BE VERY CATASTROPHIC.

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ODI 11477550 · 53,000 mi

The contact owns a 2019 Dodge Durango. The contact stated while driving approximately 45 MPH, the vehicle started stalling. The contact stated that the vehicle was not accelerating as needed. The contact noticed the drive(d) indicator light was blinking and the vehicle was jerking. There was a park warning light illuminated. The contact was able to drive safely to the side of the road. The contact depressed the brake pedal and shifted the gear shifter into park(P). The contact stated that on another occasion the gear shifter was shifted into re…

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Service BrakesToo few reports for a range3,500 mi1 (sparse)
ODI 11280975 · 3,500 mi

BRAKES DO NOT FEEL ADEQUATE WHEN TOWING A TRAILER. THE REAR OF THE VEHICLE DROPS DRAMATICALLY WHEN A COMBINED 6000LB BOAT AND TRAILER WHEN HITCHED TO THE FACTORY EQUIPPED TOWING PACKAGE. I WOULD NOT DRIVE THE VEHICLE WITH THIS CONDITION

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Fuel/Propulsion SystemToo few reports for a range13,983 mi2 (sparse)
ODI 11245262 · 20,000 mi

MY VEHICLE IS A 2019 DODGE DURANGO THAT THE ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AND THEY SAY THAT THERE IS A VACUUM LEAK AT THE ENGINE DEFINED BY THE EVAP (EVAPORATIVE EMISSION SYSTEM).

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ODI 11338167 · 7,965 mi

ON JULY 2, 2020, I WAS DRIVING MY DODGE DURANGO UP AN ISOLATED STEEP MOUNTAIN ROAD IN THE SIERRA NEVADA AT ABOUT 20 MPH WHEN IT SUDDENLY STALLED ON A STEEP GRADE IN THE ROAD. I WAS ABLE TO APPLY THE EMERGENCY BRAKES TO PREVENT THE CAR FROM ROLLING BACKWARDS. THERE WERE NO ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THE CAR HAD BEEN OPERATING AT NORMAL TEMPERATURE. AFTER TRYING TO THE RESTART THE CAR, THE ENGINE AT FIRST BEGAN TO OPERATE, THEN ALMOST IMMEDIATELY HESITATED AND DIED. I TRIED AGAIN WITH THE SAME RESULTS, AND EVEN…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

24V838000 · 2024-11-074 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-102None
ODI 11617710

Backup camera stayed on when car was in Drive, Park, and Neutral. Backup camera also stayed on after I turned vehicle off and opened door. The infotainment system usually turns off once car is parked off and door has been opened. This was very distracting when driving down the road. Picture was when I was in drive at a stop with foot on brake leaving a business parking lot. Taken by passenger

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ODI 11619623

On the morning of 10/09/2024, I started my 2019 Dodge Durango and exited the vehicle, after 2 minutes the entire interior of the vehicle was engulfed in flames. The drivers side seat warmer appears to have malfunctioned causing the vehicle to set of fire, including glass break, paint peeling and interior burning

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2024-11024V838000

No examples available for this selection.

2024-123None
ODI 11629415

The rear race track light assembly lights went out. I know there is a known issue with this light assembly.

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ODI 11631315

The whole center section of lighting, located on the tailgate (liftgate) is burned out, including the license plate illumination. Apparently water gets into the "racetrack light" which I learned is what Dodge calls this center section of lighting. I have noticed there is a significant amount of water inside this section of lighting, and now it intermittently does not work. More times than not, it is completely out. As I did some research about this issue, I found that it is common for all of the 2014- 2024 Durangos.

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ODI 11632652

Started receiving an auto start error message on the dash. Then after long drives vehicle would not start up without a jump. Went to test battery and it failed while connected to vehicle. I bought a new battery, I installed it, and then tested it and failed the test. I then checked the old battery (not connected) and it past. Which means there a parasitic battery drain. I then changed the engine off and the headlight delay settings to 0, and tested the connected battery and it passed. So the delay settings for the engine off and headlight delay…

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2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-033None
ODI 11645820

I recently ran into the issue with "Water Infilitration" in my RaceTrack strip on my Durango. I checked into it and it seems like there are thousands with this exact same issue and it is a manufacturing issue with the seals or gaskets. I've o my had my vehicle for four years and the whole racetrack LED strip needs replaced and costs thousands of dollars. There is no active recall but this seems to be a wide issueand concern among many Durango owners. I feel as this should be replaced at the manufactures expense due to faulty equipment. The tail…

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ODI 11646859 · 130,000 mi

The contact owns a 2019 Dodge Durango. The contact stated while driving at 70 MPH, the rear spoiler detached from the vehicle. There were no warning lights illuminated. The contact merged to the side of the road as the third brake light wire started hitting the rear glass window. The contact opened the gate, placed the wire back in the gate, and kept driving. The vehicle was then taken to an independent mechanic, where the contact was informed that a new spoiler was needed. The vehicle was not repaired for the most recent failure. The dealer wa…

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ODI 11651854

I was driving home and felt steering wheel shake while on curved road, brakes felt like they wanted to lock up, then everything on dash lighted up looked like a shortage. My foot was still on the gas pedal then car just slowed down by itself. I had to steer vehicle to side of road. I did not panic, I was fearful something could’ve happened if I would’ve had other vehicles behind or even oncoming traffic. My vehicle is available for inspections upon request. Took my vehicle to a dodge dealership for inspection and I was advised of a recall on my…

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2025-043None
ODI 11652102 · 218,700 mi

The contact owns a 2019 Dodge Durango. The contact stated that while reversing in the driveway, the brake pedal was depressed and there was an abnormal grinding sound coming from the vehicle. The ABS warning light was illuminated. The contact received notifications of NHTSA Campaign Numbers: 22V426000 (Service Brakes, Hydraulic) and 24V838000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact called another dealer, Dodge City CDJR of McKinney (400 S Centra…

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ODI 11655247 · 130,000 mi

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Additionally, the contact stated that the door hinges were worn, and it was difficult to open and close the driver's and passenger’s side front doors. The contact had taken the vehicle to a body sho…

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ODI 11655831

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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2025-052None
ODI 11659234 · 100,000 mi

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated. The contact also stated that due to parts not being available, the vehicle …

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ODI 11660401

The rear LED tail light assembly does not function. There appears to be moisture causing the LED lights to not function. Vehicle was recently serviced and was quoted $1800 for repairing the assembly. I'm concerned from a safety perspective as the tail lights will not be visible when driving at night. In addition, I see a lot of Dodge Durangos on the road where the rear tail light assembly has dimming or missing lighting, which leads me to believe there may be a design flaw.

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2025-063None
ODI 11664656

The rear light bar (race track bar) does not illuminate. Seems to be a common issue among Durango's. My rear light visibility is low now due to it being out for night driving. It also failed the two license plate lights to work which is required by MN Statute (law). I could be pulled over and issued a citation due to the issue.

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ODI 11664799

The rear marker lights which are LED have shorted and are now inoperative. So at night I no longer have any rear running lights. Also the license plate lights are out. Dealer charged me $254.00 to diagnose the failed complaint and and found that the rear racetrack light and passenger rear corner light needs replaced. The estimate of repair is $254.00 for diagnosis and $2746.26 for rear race track light and pas rear corner light assembly. The dealer who is familiar with problem contacted Fiat Chrysler Automobiles with reference #931238452 lookin…

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ODI 11666862

water collects in the racing tail light which leads to electrical issues or some parts or all of the light going out.

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2025-072None
ODI 11675364 · 20,000 mi

The contact owns a 2019 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle shut off without warning. The vehicle was restarted; however, occasionally the vehicle was slow to restart or failed to restart. The contact stated that the failure was related to NHTSA Campaign Number: 19V813000 (Electrical System). The vehicle was taken to an independent mechanic who determined the TIPM had caused the failure. The vehicle was repaired, but the failure recurred. The contact stated that while driving at an undisclo…

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ODI 11676925

Water gets inside the rear tail light and the lights burn out the same with the side rear lights

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2025-083None
ODI 11678484 · 56,000 mi

The contact owns a 2019 Dodge Durango. The contact stated that the 4-Wheel Drive and traction control warning lights were flashing and had become permanently illuminated. The contact stated that the electronic stability control was inoperable. The contact stated that while her husband was driving and approaching a red traffic light, the brake pedal was depressed, but the vehicle slowly responded, became difficult to control, and was swerving across the road. Additionally, the contact stated that while reversing, the steering wheel was shudderin…

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ODI 11680894

Water is entering the rear tail light assembly and dimming the tail light. The OEM seal has failed. I took this problem to my Dodge dealer, and they informed me that even with a Mopar extended warranty, they will not replace the tail light assembly because it is considered a "Bulb". That's a $2000.00 blub!

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ODI 11681516 · 60,000 mi

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. An unknown warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was app…

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2025-092None
ODI 11686185

3 Years of a recall with no remedy by the manufacturer. Repeated inquiries with the same answer. Electronic Stability Control, Cruise Control, and Keyless Entry all disabled. Check Engine Light on continuously. Brake lights stay on for extended periods of time.

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ODI 11687820

Electronic power steering locks the wheel while turning. Have to use excessive force to get it out of the stuck position. I have went through several forums trying to figure out why this happens there are many other customers experiencing the same problem. There is no power steering pump to replace so this could be an absolute danger to anyone driving a Durango with this problem or others around them.

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2025-103None
ODI 11691866

Twice this year this has happened. I was driving to work when suddenly the lights on the dash came on and the car started over heating. There was a ton of engine coolant under the car. Took the car to get repaired. They said the coolant lines rub against something under the car and caused a hole. They said it was a defect in the way the car is designed and there is nothing to hold up the coolant lines running to the rear of the vehicle. They told us we needed to contact dodge and file a claim. We did and heard nothing back from them. Fast forwa…

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ODI 11691872

I was driving my vehicle and the engine light came on and the car started overheating. I had to immediately pull over. There was fluid underneath my Vehicle again. This occurred twice in 6 months. The engine coolant lines have a whole in them. This is the 2nd repair for the same issue in 6 months. The Vehicle has been sitting for over 3 weeks at dodge. They have not answered or responded to our claims. The Vehicle poses a safety risk as it instantly overheats and you lose power. The coolant lines under the Vehicle are not secured at all and rub…

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ODI 11693472

We were notified of a recall in Nov 2024 with a first quarter of 2025 fix. We are now 1 year later and still no fix, clearly a safety issue and I cannot trade in or sell legally without the fix. I am stuck with a vehicle with known safety issues and Chrysler is being allowed to just ignore it.

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2025-113None
ODI 11698027

Last year I notice water in my tail lights. I removed the bolt to help drain the water. Part of my tail lights is now burned out. Now at 77,000+ my start/stop light came on, then the check engine. Scan code was P0304. Misfire on cylinder 4. I changed ignition coil 4, set of spark plugs. It was still misfiring on 4. I had spark plugs on 4 changed. This still did not fix it. The person who changed the spark plugs let me know my lifter/cam was bad. I scheduled with Dodge and they diagnosed it with a blown head gasket. The service rep said the bl…

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ODI 11699249

The rear race track light and license plate lights failed to work due to a faulty gasket or seal on the light. Faulty in the manufacturing process and now to repair this issue is $1500 or more. The vehicle can not be inspected and used do to the lights not working.

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ODI 11699383

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part for the recall repair was not available. The dealer was contacted; however, the contact was informed that parts were not available. The manufacturer was contacted, and the contact was informed that the parts were not yet available. In addition, the contact stated that the parts had not been available for a year. The contact had not experienced a failure.

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2025-121None
ODI 11705560

Oil cooler failure .I am concerned because my mechanic says this is a common problem with this type of motor. Why isn't it recall.

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2026-011None
ODI 11709001

Took vehicle in for cooling issues, leaking coolant. Garage did courtesy inspection and determined oil cooler failure had caused catastrophic damage to the engine, requiring replacement. Mechanic informed me this particular shop deals with this issue 3-5 times every week, with about one per month requiring full engine replacement. The engine is the 3.6L V6 Pentastar, which is standard in Dodge, Chrysler, Jeep and Plymouth vehicles and this is a defect known to the manufacturer. My mechanic informed me that both Dodge and the current manufactu…

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2026-021None
ODI 11719190

First, very hard time trying to file a complaint with Dodge, they make it hard to find info. To make it short, I have a Dodge Durango RT, only 83,000 miles. The vehicle would not start, and was smoking out the back. Was hoping it was something simple brought it to my mechanic. Turns out there was an oil leak, manifold leak and the starter died. I had to tow my car. Called the Dodge company, and they flat out said they could NOT HELP me and would not do an escalation because I didn't bring it to a Dodge Dealer but "who knew" I would have a…

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2026-032None
ODI 11721731

Brakes pump when used; vehicle stalls when shifting into higher gears.

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ODI 11725423

I had a safety recall for the ABS brake module which was taken in. I was told twice one time the part they did not know when it would arrive. I kept calling. It was very hard to get a hold of the dealership Chrysler Dodge ram country and Fort Stockton, Texas. Called again last Friday conveniently. The part had been incorrectly ordered and that day it was available. They were going to have a tech repair it that day. I told them to give me a call because I would be working out of town. They did not call but they took my vehicle to my employer and…

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2026-042None
ODI 11730939

At 30,000 had one blown head gasket and a few thousand miles later another blown head gasket. Regular maintenance and oil changes have been done and maintenance. Then last year my cam Shalf had to be replaced and now again a head gasket again. Several cylinders are missing firing. When I took in and they replaced the cam Shalf, I took it saw it said cylinder 5 was missing firing , now it’s showing cylinder 3 with all my lights on my dash on again and the car has 110,000 miles on it.

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ODI 11731937

At 37008 miles my coolant started to leak and it overheated, when taking to a mechanic they replaced the coolant and tubes and advised that it was rubbing on the hose, so they replaced the hoses and put in new coolant fluid and said it was all addressed, not even a week later, it started to overheat again even though it has all new hoses and they wrapped the hoses so it doesn't wear and cause the leak again and it still happened.

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2026-054None
ODI 11736465

My 2019 Dodge Durango R/T began experiencing drivetrain and warning system issues after collision/body repairs were completed by a repair facility. The original repair work involved suspension/body-related repairs and did not originally include documented transfer case or internal drivetrain damage. At the time I picked the vehicle up from the repair facility, the tire pressure monitoring system warning light was already illuminated. I notified the repair facility and was told to drive the vehicle for approximately 10 minutes and the warning w…

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ODI 11736614 · 95,000 mi

The contact stated that the vehicle was taken to the dealer for a recall repair for NHTSA Campaign Number 24V838000 (Service Brakes, Hydraulic); according to the contact, the vehicle was partially repaired but was being charged for the hydraulic control unit which the contact believes is part of the recall repair; however the dealer stated it was separate from the recall but needed to be replaced due to a failure. The contact stated that according to the dealer the malfunctioning piece for the ABS and ESC were replaced. The contact believes th…

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ODI 11739296

my vehicle has had a recall since November 2024 For the HCU/ABS module that falsely reads pressure in the primary circuit may illuminate the brake lights (up to 4.5 mph), disable the ABS and Electronic Stability Control (ESC), and allow the vehicle to start and shift out of park without the brake pedal being depressed. Well back in November 2025 i had to pay for towing twice and have it in service because the ABS Stop and Start module went out and i had to repalce the battery out of pocket and then not even 7 months to the date i went out and t…

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2026-061None
ODI 11744213

Headrest Explosion in my driveway parked. Its confirmed by my dealer and its in their possession while I have a rental. No accident had occurred and dealer inspected and no accident had been detected. No indication that this would have happened previously. Im in fear of my safety and have 2 special needs children that rides in my vehicle regularly. The dealership is wanting for me the client to pay $1500 and refuse to comply with "good faith". My agent stated they would try to do on "goodfaith" but days later stated I have to pay regardle…

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2026-072None
ODI 11751047

The driver and passenger front seat seat belts do not retract. They hang loose when on and if the windows are open will even loosen up more when wind catches them. This is an extreme safety concern if an accident were to happen the seat belt would not hold us in place.

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ODI 11752707 · 145,000 mi

The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was turned off, the vehicle independently started, and the contact was alerted by the audible sound coming from the horn. The contact exited the residence and became aware that the windshield wipers and interior and exterior lights were flashing. The contact stated that the key fob was used to lock and unlock the vehicle, but the horn and wiper blades continued to activate. The contact opened the hood and disabled the horn fuse, which turned off the horn. The conta…

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2026-080None

No examples available for this selection.

2026-09 (partial)1None
ODI 11763822

The vehicle fails to start reliably. I have made all the necessary repairs in an attempt to have the car to start reliably. I have replaced items that the average owner would think are normal wear-and-tear items around the starting system. I have also replaced items that the average owner would not think would wear out and need replacing. All of this work was done out of pocket. A warranty or recall covered none of the work. Yet the car still does not start reliably. I believe this is a safety issue because it could lead to the vehicle los…

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 223 reports

2022: 23 complaints · 2023: 22 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202261323
20231522
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20225700
20233100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentExterior LightingElectrical SystemEngineUnknown Or OtherService Brakes, HydraulicPower TrainService BrakesFuel/Propulsion System
Exterior Lighting—
10
ODI 11407177 · 68,000 mi

WATER IS ENTERING THE REAR 'RACE TRACK' TAIL LIGHT / BRAKE LIGHT OF 2019 DODGE DURANGO WHICH IS CAUSING THE LED LIGHTS WITHIN TO BURN AND/OR SHORT OUT. THE LIGHT IS NOT CRACKED AND WAS NEVER DAMAGED TO CAUSE THIS ISSUE. DODGE IS ADVISING THIS IS NOT A RECALL ISSUE AND COST WOULD BE APPROXIMATELY $1200-$1500 TO REPLACE.

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ODI 11431240

On a recent 9hr drive to home the headlights got so dim that I needed to turn on the fog lights to be able to cautiously continue the drive to home. The low voltage and low headlight output makes driving at night a very dangerous situation and can come on quickly. The voltage on the cars digital display varied between 12.2 and 12.3 volts. The halogen headlights are designed for 13.8 volts. The vehicle has been checked by two Dodge dealer and they both have stated it is within the specifications of the Dodge Star Online Publication # S2008000031…

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ODI 11455260

Rear tailight assembly retaining internally after rain/washing, shorting out LED light system and not illuminating

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000
1
ODI 11698027

Last year I notice water in my tail lights. I removed the bolt to help drain the water. Part of my tail lights is now burned out. Now at 77,000+ my start/stop light came on, then the check engine. Scan code was P0304. Misfire on cylinder 4. I changed ignition coil 4, set of spark plugs. It was still misfiring on 4. I had spark plugs on 4 changed. This still did not fix it. The person who changed the spark plugs let me know my lifter/cam was bad. I scheduled with Dodge and they diagnosed it with a blown head gasket. The service rep said the bl…

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3
ODI 11568646

The race track lighting on the vehicle which is the back lights has a factory defect and fills with water from rain and shorts out. Now my lights do not work and can also cause my brake lights and other lights to fail or cause an electrical fire. God forbid. This is a known problem but dodge has not made it a recall yet and should. The part is 1200 without installation.

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ODI 11686185

3 Years of a recall with no remedy by the manufacturer. Repeated inquiries with the same answer. Electronic Stability Control, Cruise Control, and Keyless Entry all disabled. Check Engine Light on continuously. Brake lights stay on for extended periods of time.

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ODI 11693472

We were notified of a recall in Nov 2024 with a first quarter of 2025 fix. We are now 1 year later and still no fix, clearly a safety issue and I cannot trade in or sell legally without the fix. I am stuck with a vehicle with known safety issues and Chrysler is being allowed to just ignore it.

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0
Electrical System
10
ODI 11407177 · 68,000 mi

WATER IS ENTERING THE REAR 'RACE TRACK' TAIL LIGHT / BRAKE LIGHT OF 2019 DODGE DURANGO WHICH IS CAUSING THE LED LIGHTS WITHIN TO BURN AND/OR SHORT OUT. THE LIGHT IS NOT CRACKED AND WAS NEVER DAMAGED TO CAUSE THIS ISSUE. DODGE IS ADVISING THIS IS NOT A RECALL ISSUE AND COST WOULD BE APPROXIMATELY $1200-$1500 TO REPLACE.

Look up ODI 11407177 at NHTSA ↗

ODI 11431240

On a recent 9hr drive to home the headlights got so dim that I needed to turn on the fog lights to be able to cautiously continue the drive to home. The low voltage and low headlight output makes driving at night a very dangerous situation and can come on quickly. The voltage on the cars digital display varied between 12.2 and 12.3 volts. The halogen headlights are designed for 13.8 volts. The vehicle has been checked by two Dodge dealer and they both have stated it is within the specifications of the Dodge Star Online Publication # S2008000031…

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ODI 11455260

Rear tailight assembly retaining internally after rain/washing, shorting out LED light system and not illuminating

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—
6
ODI 11268880 · 500 mi

ON 10/15/19 I WAS RETURNING MY VEHICLE TO LUSTINE CHRYSLER JEEP DODGE IN WOODBRIDGE, VA FOR ENGINE KNOCKING AND TRANSMISSION THUMPING WHEN (I'M PRETTY SURE I HIT A BUMP ON THE HIGHWAY) AND THE WHOLE ELECTRONIC DASHBOARD FLICKER VERY FAST AND THE VEHICLE ACCELERATED ON ITS OWN. I ARRIVED AT THE DEALERSHIP, THEY VERIFIED A MALFUNCTION CODE AND SENT ME HOME TO RETURN ANOTHER DAY BECAUSE THEY DIDN'T HAVE ANY LOANER VEHICLE TO GIVE ME. I HAVE LOUD ENGINE KNOCKING, THUMPING TRANSMISSION AND THE AC BLOWER DIDN'T WORK OCTOBER 1, 2019.

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ODI 11306810 · 9,012 mi

I ARRIVED HOME AND PARKED MY CAR UNDER MY CARPORT AT 8:30 P.M. AT 12:20 A.M. I HEARD LOUD POPPING NOISES AND SMELLED SMOKE. I WENT OUTSIDE TO SEE MY 2019 DODGE DURANGO WITH 9,012 MILES ON FIRE. THE HOOD OF THE TRUCK WAS FULLY ENGULFED WITH FIRE. THIS FIRE CAUGHT ONTO THE HOUSE AND MY NEIGHBOR'S HOME.

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ODI 11329447 · 11,100 mi

MY CAR COMPLETELY SHUT OFF ON ME WHILE TAKING A RIGHT TURN INTO MY DRIVEWAY. IT DIED AT THE END OF MY DRIVEWAY. IT TURNED BACK ON AFTER I PUT IT IN PARK AND RESTARTED THE ENGINE. THANKFULLY THIS DID NOT HAPPEN ON A BUSY ROAD IN TOWN OR ON A HIGHWAY. WHEN I ALSO TURN MY CAR ON, MY STEREO SOMETIMES WORK AND SOMETIMES DOESN'T . IT DOES THIS A LOT. IS ANY ONE HAVING THE SAME ISSUES? MY CAR HAS JUST A LITTLE OVER 11K MILES AND SHOULDN'T BE HAVING THIS ISSUE. *TR

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5
ODI 11427974

The start/stop warning light came on for the second time on my 2019 Durango. I had both batteries replaced the first time and now, at 18,500 miles it came on again even though I drive it daily on both highway and local roads. This time, the warning only came on once but the start/stop feature was affecting the performance of the truck. There would be a lag when I would start to drive again, which was dangerous because if you’re making a quick turn or merge, that little delay was significant in safely timing the turn. Also, it would jerk the whe…

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ODI 11498173

When attempting to start and the push button is pressed, the vehicle stutters for up to 5 seconds before turning over. This is happening intermittently, but will always turn over. Vehicle has been taken to the dealership on 2 occasions (10/28/22 @ 56.5K miles and 12/09/22 @ 56.7K miles) where they were able to duplicate the start crank issue, but there isn't a code appearing to provide an area to troubleshoot. It was also communicated that the service technician researched several service bulletins and was not able to find any information on …

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ODI 11617710

Backup camera stayed on when car was in Drive, Park, and Neutral. Backup camera also stayed on after I turned vehicle off and opened door. The infotainment system usually turns off once car is parked off and door has been opened. This was very distracting when driving down the road. Picture was when I was in drive at a stop with foot on brake leaving a business parking lot. Taken by passenger

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1
ODI 11752707 · 145,000 mi

The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was turned off, the vehicle independently started, and the contact was alerted by the audible sound coming from the horn. The contact exited the residence and became aware that the windshield wipers and interior and exterior lights were flashing. The contact stated that the key fob was used to lock and unlock the vehicle, but the horn and wiper blades continued to activate. The contact opened the hood and disabled the horn fuse, which turned off the horn. The conta…

Look up ODI 11752707 at NHTSA ↗

5
ODI 11268880 · 500 mi

ON 10/15/19 I WAS RETURNING MY VEHICLE TO LUSTINE CHRYSLER JEEP DODGE IN WOODBRIDGE, VA FOR ENGINE KNOCKING AND TRANSMISSION THUMPING WHEN (I'M PRETTY SURE I HIT A BUMP ON THE HIGHWAY) AND THE WHOLE ELECTRONIC DASHBOARD FLICKER VERY FAST AND THE VEHICLE ACCELERATED ON ITS OWN. I ARRIVED AT THE DEALERSHIP, THEY VERIFIED A MALFUNCTION CODE AND SENT ME HOME TO RETURN ANOTHER DAY BECAUSE THEY DIDN'T HAVE ANY LOANER VEHICLE TO GIVE ME. I HAVE LOUD ENGINE KNOCKING, THUMPING TRANSMISSION AND THE AC BLOWER DIDN'T WORK OCTOBER 1, 2019.

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ODI 11568144

When my family and I were making an hour long drive to a hotel for the weekend, the check engine light came on briefly, and went off. On the way home, it came on once more and vehicle lost power and i thought it was going to stall but then it was fine. I thought it was from the cold weather but a few days later, the light came on and stayed on. I got P0001 & P000A codes on a reader. It's unsafe in frigid temps to have the risk of vehicle stalling because of this issue & this isn't the 1st computer/sensor/electrical issue I've had with it since …

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ODI 11736465

My 2019 Dodge Durango R/T began experiencing drivetrain and warning system issues after collision/body repairs were completed by a repair facility. The original repair work involved suspension/body-related repairs and did not originally include documented transfer case or internal drivetrain damage. At the time I picked the vehicle up from the repair facility, the tire pressure monitoring system warning light was already illuminated. I notified the repair facility and was told to drive the vehicle for approximately 10 minutes and the warning w…

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4
ODI 11557106

I HAVE A 2019 DODGE DURANGO Which has a faulty brake light that stays on. after doing some extensive research there was a recall on the durango. (Recall 21A, NHTSA 23E-019) This recall is for defective Hydraulic Control Unit. Now the recall letter issues a suspected range on the units based on the Julian date of Manufacturing. for this recall is numbers 8166-9106. my unit is8355. The dealerships and Dodge have been making it difficult for me to have replaced because my VIN is not listed for this recall, but its clear it should based on the …

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ODI 11568646

The race track lighting on the vehicle which is the back lights has a factory defect and fills with water from rain and shorts out. Now my lights do not work and can also cause my brake lights and other lights to fail or cause an electrical fire. God forbid. This is a known problem but dodge has not made it a recall yet and should. The part is 1200 without installation.

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ODI 11610230

Service electronic stability control

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3
ODI 11498173

When attempting to start and the push button is pressed, the vehicle stutters for up to 5 seconds before turning over. This is happening intermittently, but will always turn over. Vehicle has been taken to the dealership on 2 occasions (10/28/22 @ 56.5K miles and 12/09/22 @ 56.7K miles) where they were able to duplicate the start crank issue, but there isn't a code appearing to provide an area to troubleshoot. It was also communicated that the service technician researched several service bulletins and was not able to find any information on …

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ODI 11568144

When my family and I were making an hour long drive to a hotel for the weekend, the check engine light came on briefly, and went off. On the way home, it came on once more and vehicle lost power and i thought it was going to stall but then it was fine. I thought it was from the cold weather but a few days later, the light came on and stayed on. I got P0001 & P000A codes on a reader. It's unsafe in frigid temps to have the risk of vehicle stalling because of this issue & this isn't the 1st computer/sensor/electrical issue I've had with it since …

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ODI 11763822

The vehicle fails to start reliably. I have made all the necessary repairs in an attempt to have the car to start reliably. I have replaced items that the average owner would think are normal wear-and-tear items around the starting system. I have also replaced items that the average owner would not think would wear out and need replacing. All of this work was done out of pocket. A warranty or recall covered none of the work. Yet the car still does not start reliably. I believe this is a safety issue because it could lead to the vehicle los…

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Engine0
6
ODI 11268880 · 500 mi

ON 10/15/19 I WAS RETURNING MY VEHICLE TO LUSTINE CHRYSLER JEEP DODGE IN WOODBRIDGE, VA FOR ENGINE KNOCKING AND TRANSMISSION THUMPING WHEN (I'M PRETTY SURE I HIT A BUMP ON THE HIGHWAY) AND THE WHOLE ELECTRONIC DASHBOARD FLICKER VERY FAST AND THE VEHICLE ACCELERATED ON ITS OWN. I ARRIVED AT THE DEALERSHIP, THEY VERIFIED A MALFUNCTION CODE AND SENT ME HOME TO RETURN ANOTHER DAY BECAUSE THEY DIDN'T HAVE ANY LOANER VEHICLE TO GIVE ME. I HAVE LOUD ENGINE KNOCKING, THUMPING TRANSMISSION AND THE AC BLOWER DIDN'T WORK OCTOBER 1, 2019.

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ODI 11306810 · 9,012 mi

I ARRIVED HOME AND PARKED MY CAR UNDER MY CARPORT AT 8:30 P.M. AT 12:20 A.M. I HEARD LOUD POPPING NOISES AND SMELLED SMOKE. I WENT OUTSIDE TO SEE MY 2019 DODGE DURANGO WITH 9,012 MILES ON FIRE. THE HOOD OF THE TRUCK WAS FULLY ENGULFED WITH FIRE. THIS FIRE CAUGHT ONTO THE HOUSE AND MY NEIGHBOR'S HOME.

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ODI 11329447 · 11,100 mi

MY CAR COMPLETELY SHUT OFF ON ME WHILE TAKING A RIGHT TURN INTO MY DRIVEWAY. IT DIED AT THE END OF MY DRIVEWAY. IT TURNED BACK ON AFTER I PUT IT IN PARK AND RESTARTED THE ENGINE. THANKFULLY THIS DID NOT HAPPEN ON A BUSY ROAD IN TOWN OR ON A HIGHWAY. WHEN I ALSO TURN MY CAR ON, MY STEREO SOMETIMES WORK AND SOMETIMES DOESN'T . IT DOES THIS A LOT. IS ANY ONE HAVING THE SAME ISSUES? MY CAR HAS JUST A LITTLE OVER 11K MILES AND SHOULDN'T BE HAVING THIS ISSUE. *TR

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—
3
ODI 11197060 · 15 mi

ON 4.17.19 WHILE I AM DRIVING THE CAR WITH MY FAMILY ( 3 PEOPLE ) FROM LIMA LINDA TO RANCHO CUCAMONGA , WE HAD TOTAL 3 X EPISODES OF THE ENGINE OFF SUDDENLY WITHOUT GIVING WARNING AT ALL. WHAT REALLY SCARE US THE CAR STOP AT ALL SUDDEN DUE TO ENGINE OFF WHEN WE ARE DRIVING ON FREEWAY 10.

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ODI 11523560

vehicle was parked, orange red fluid was seen leaking from the vehicle in a large puddle. Dealership mechanic that found the failure as a factory install clamp that was placed too close to 2 rear coolant lines tube causing a hole in each line almost emptying the coolant all over the ground.

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ODI 11731937

At 37008 miles my coolant started to leak and it overheated, when taking to a mechanic they replaced the coolant and tubes and advised that it was rubbing on the hose, so they replaced the hoses and put in new coolant fluid and said it was all addressed, not even a week later, it started to overheat again even though it has all new hoses and they wrapped the hoses so it doesn't wear and cause the leak again and it still happened.

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1
ODI 11659234 · 100,000 mi

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated. The contact also stated that due to parts not being available, the vehicle …

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4
ODI 11268880 · 500 mi

ON 10/15/19 I WAS RETURNING MY VEHICLE TO LUSTINE CHRYSLER JEEP DODGE IN WOODBRIDGE, VA FOR ENGINE KNOCKING AND TRANSMISSION THUMPING WHEN (I'M PRETTY SURE I HIT A BUMP ON THE HIGHWAY) AND THE WHOLE ELECTRONIC DASHBOARD FLICKER VERY FAST AND THE VEHICLE ACCELERATED ON ITS OWN. I ARRIVED AT THE DEALERSHIP, THEY VERIFIED A MALFUNCTION CODE AND SENT ME HOME TO RETURN ANOTHER DAY BECAUSE THEY DIDN'T HAVE ANY LOANER VEHICLE TO GIVE ME. I HAVE LOUD ENGINE KNOCKING, THUMPING TRANSMISSION AND THE AC BLOWER DIDN'T WORK OCTOBER 1, 2019.

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ODI 11438596

2019 Didge Durango. Purchased used with c.22k miles on the clock. Have driven c2.5k miles and the following has happened 3 times. When accelerating the car seems to lose power momentarily and then gets stuck in third gear. Cannot shift up or down. After parking and restarting the engine the issue is resolved but the check engine light comes on. Goes off sometimes after a few hours, sometimes after 1 or 2 days

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ODI 11610155 · 79,000 mi

The contact owns a 2019 Dodge Durango. The contact stated while attempting to reverse out of the driveway, the vehicle stalled and failed to shift into the intended gear. There was no warning light illuminated. The contact was able to restart the vehicle. The contact stated while at an intersection, the vehicle stalled a second time. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the transmission and gear shift module needed to be replaced. The vehicle was not repaired. The local dealer was cont…

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1
ODI 11721731

Brakes pump when used; vehicle stalls when shifting into higher gears.

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3
ODI 11245262 · 20,000 mi

MY VEHICLE IS A 2019 DODGE DURANGO THAT THE ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AND THEY SAY THAT THERE IS A VACUUM LEAK AT THE ENGINE DEFINED BY THE EVAP (EVAPORATIVE EMISSION SYSTEM).

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ODI 11338167 · 7,965 mi

ON JULY 2, 2020, I WAS DRIVING MY DODGE DURANGO UP AN ISOLATED STEEP MOUNTAIN ROAD IN THE SIERRA NEVADA AT ABOUT 20 MPH WHEN IT SUDDENLY STALLED ON A STEEP GRADE IN THE ROAD. I WAS ABLE TO APPLY THE EMERGENCY BRAKES TO PREVENT THE CAR FROM ROLLING BACKWARDS. THERE WERE NO ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THE CAR HAD BEEN OPERATING AT NORMAL TEMPERATURE. AFTER TRYING TO THE RESTART THE CAR, THE ENGINE AT FIRST BEGAN TO OPERATE, THEN ALMOST IMMEDIATELY HESITATED AND DIED. I TRIED AGAIN WITH THE SAME RESULTS, AND EVEN…

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ODI 11516217

I took my car into Fairfield Dodge (Fairfield Texas). I have taken my car in about 3 times already. The first two was to do test on it. I can be driving my car and smell Gas as if I stepped in it. the smell makes me sick. I can park my car and the smell is just ask bad on the outside as it is in the inside. the car dealership said oh we have found the problem. They had my car for 1mth and 2 days and changed the fuel take and canaster, oh that is it. They said it is fixed " WRONG. " I smell the same smell, and just as strong as I did when I took…

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Unknown Or Other0
5
ODI 11427974

The start/stop warning light came on for the second time on my 2019 Durango. I had both batteries replaced the first time and now, at 18,500 miles it came on again even though I drive it daily on both highway and local roads. This time, the warning only came on once but the start/stop feature was affecting the performance of the truck. There would be a lag when I would start to drive again, which was dangerous because if you’re making a quick turn or merge, that little delay was significant in safely timing the turn. Also, it would jerk the whe…

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ODI 11498173

When attempting to start and the push button is pressed, the vehicle stutters for up to 5 seconds before turning over. This is happening intermittently, but will always turn over. Vehicle has been taken to the dealership on 2 occasions (10/28/22 @ 56.5K miles and 12/09/22 @ 56.7K miles) where they were able to duplicate the start crank issue, but there isn't a code appearing to provide an area to troubleshoot. It was also communicated that the service technician researched several service bulletins and was not able to find any information on …

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ODI 11617710

Backup camera stayed on when car was in Drive, Park, and Neutral. Backup camera also stayed on after I turned vehicle off and opened door. The infotainment system usually turns off once car is parked off and door has been opened. This was very distracting when driving down the road. Picture was when I was in drive at a stop with foot on brake leaving a business parking lot. Taken by passenger

Look up ODI 11617710 at NHTSA ↗

3
ODI 11197060 · 15 mi

ON 4.17.19 WHILE I AM DRIVING THE CAR WITH MY FAMILY ( 3 PEOPLE ) FROM LIMA LINDA TO RANCHO CUCAMONGA , WE HAD TOTAL 3 X EPISODES OF THE ENGINE OFF SUDDENLY WITHOUT GIVING WARNING AT ALL. WHAT REALLY SCARE US THE CAR STOP AT ALL SUDDEN DUE TO ENGINE OFF WHEN WE ARE DRIVING ON FREEWAY 10.

Look up ODI 11197060 at NHTSA ↗

ODI 11523560

vehicle was parked, orange red fluid was seen leaking from the vehicle in a large puddle. Dealership mechanic that found the failure as a factory install clamp that was placed too close to 2 rear coolant lines tube causing a hole in each line almost emptying the coolant all over the ground.

Look up ODI 11523560 at NHTSA ↗

ODI 11731937

At 37008 miles my coolant started to leak and it overheated, when taking to a mechanic they replaced the coolant and tubes and advised that it was rubbing on the hose, so they replaced the hoses and put in new coolant fluid and said it was all addressed, not even a week later, it started to overheat again even though it has all new hoses and they wrapped the hoses so it doesn't wear and cause the leak again and it still happened.

Look up ODI 11731937 at NHTSA ↗

—0
1
ODI 11739296

my vehicle has had a recall since November 2024 For the HCU/ABS module that falsely reads pressure in the primary circuit may illuminate the brake lights (up to 4.5 mph), disable the ABS and Electronic Stability Control (ESC), and allow the vehicle to start and shift out of park without the brake pedal being depressed. Well back in November 2025 i had to pay for towing twice and have it in service because the ABS Stop and Start module went out and i had to repalce the battery out of pocket and then not even 7 months to the date i went out and t…

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1
ODI 11725423

I had a safety recall for the ABS brake module which was taken in. I was told twice one time the part they did not know when it would arrive. I kept calling. It was very hard to get a hold of the dealership Chrysler Dodge ram country and Fort Stockton, Texas. Called again last Friday conveniently. The part had been incorrectly ordered and that day it was available. They were going to have a tech repair it that day. I told them to give me a call because I would be working out of town. They did not call but they took my vehicle to my employer and…

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1
ODI 11498173

When attempting to start and the push button is pressed, the vehicle stutters for up to 5 seconds before turning over. This is happening intermittently, but will always turn over. Vehicle has been taken to the dealership on 2 occasions (10/28/22 @ 56.5K miles and 12/09/22 @ 56.7K miles) where they were able to duplicate the start crank issue, but there isn't a code appearing to provide an area to troubleshoot. It was also communicated that the service technician researched several service bulletins and was not able to find any information on …

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Service Brakes, Hydraulic0
1
ODI 11752707 · 145,000 mi

The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was turned off, the vehicle independently started, and the contact was alerted by the audible sound coming from the horn. The contact exited the residence and became aware that the windshield wipers and interior and exterior lights were flashing. The contact stated that the key fob was used to lock and unlock the vehicle, but the horn and wiper blades continued to activate. The contact opened the hood and disabled the horn fuse, which turned off the horn. The conta…

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1
ODI 11659234 · 100,000 mi

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated. The contact also stated that due to parts not being available, the vehicle …

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0—
1
ODI 11492719 · 26,059 mi

The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was parked and unoccupied, the vehicle inadvertently rolled away. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed him that parts were on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur…

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00
Power Train
1
ODI 11698027

Last year I notice water in my tail lights. I removed the bolt to help drain the water. Part of my tail lights is now burned out. Now at 77,000+ my start/stop light came on, then the check engine. Scan code was P0304. Misfire on cylinder 4. I changed ignition coil 4, set of spark plugs. It was still misfiring on 4. I had spark plugs on 4 changed. This still did not fix it. The person who changed the spark plugs let me know my lifter/cam was bad. I scheduled with Dodge and they diagnosed it with a blown head gasket. The service rep said the bl…

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5
ODI 11268880 · 500 mi

ON 10/15/19 I WAS RETURNING MY VEHICLE TO LUSTINE CHRYSLER JEEP DODGE IN WOODBRIDGE, VA FOR ENGINE KNOCKING AND TRANSMISSION THUMPING WHEN (I'M PRETTY SURE I HIT A BUMP ON THE HIGHWAY) AND THE WHOLE ELECTRONIC DASHBOARD FLICKER VERY FAST AND THE VEHICLE ACCELERATED ON ITS OWN. I ARRIVED AT THE DEALERSHIP, THEY VERIFIED A MALFUNCTION CODE AND SENT ME HOME TO RETURN ANOTHER DAY BECAUSE THEY DIDN'T HAVE ANY LOANER VEHICLE TO GIVE ME. I HAVE LOUD ENGINE KNOCKING, THUMPING TRANSMISSION AND THE AC BLOWER DIDN'T WORK OCTOBER 1, 2019.

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ODI 11568144

When my family and I were making an hour long drive to a hotel for the weekend, the check engine light came on briefly, and went off. On the way home, it came on once more and vehicle lost power and i thought it was going to stall but then it was fine. I thought it was from the cold weather but a few days later, the light came on and stayed on. I got P0001 & P000A codes on a reader. It's unsafe in frigid temps to have the risk of vehicle stalling because of this issue & this isn't the 1st computer/sensor/electrical issue I've had with it since …

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ODI 11736465

My 2019 Dodge Durango R/T began experiencing drivetrain and warning system issues after collision/body repairs were completed by a repair facility. The original repair work involved suspension/body-related repairs and did not originally include documented transfer case or internal drivetrain damage. At the time I picked the vehicle up from the repair facility, the tire pressure monitoring system warning light was already illuminated. I notified the repair facility and was told to drive the vehicle for approximately 10 minutes and the warning w…

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4
ODI 11268880 · 500 mi

ON 10/15/19 I WAS RETURNING MY VEHICLE TO LUSTINE CHRYSLER JEEP DODGE IN WOODBRIDGE, VA FOR ENGINE KNOCKING AND TRANSMISSION THUMPING WHEN (I'M PRETTY SURE I HIT A BUMP ON THE HIGHWAY) AND THE WHOLE ELECTRONIC DASHBOARD FLICKER VERY FAST AND THE VEHICLE ACCELERATED ON ITS OWN. I ARRIVED AT THE DEALERSHIP, THEY VERIFIED A MALFUNCTION CODE AND SENT ME HOME TO RETURN ANOTHER DAY BECAUSE THEY DIDN'T HAVE ANY LOANER VEHICLE TO GIVE ME. I HAVE LOUD ENGINE KNOCKING, THUMPING TRANSMISSION AND THE AC BLOWER DIDN'T WORK OCTOBER 1, 2019.

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ODI 11438596

2019 Didge Durango. Purchased used with c.22k miles on the clock. Have driven c2.5k miles and the following has happened 3 times. When accelerating the car seems to lose power momentarily and then gets stuck in third gear. Cannot shift up or down. After parking and restarting the engine the issue is resolved but the check engine light comes on. Goes off sometimes after a few hours, sometimes after 1 or 2 days

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ODI 11610155 · 79,000 mi

The contact owns a 2019 Dodge Durango. The contact stated while attempting to reverse out of the driveway, the vehicle stalled and failed to shift into the intended gear. There was no warning light illuminated. The contact was able to restart the vehicle. The contact stated while at an intersection, the vehicle stalled a second time. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the transmission and gear shift module needed to be replaced. The vehicle was not repaired. The local dealer was cont…

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1
ODI 11739296

my vehicle has had a recall since November 2024 For the HCU/ABS module that falsely reads pressure in the primary circuit may illuminate the brake lights (up to 4.5 mph), disable the ABS and Electronic Stability Control (ESC), and allow the vehicle to start and shift out of park without the brake pedal being depressed. Well back in November 2025 i had to pay for towing twice and have it in service because the ABS Stop and Start module went out and i had to repalce the battery out of pocket and then not even 7 months to the date i went out and t…

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1
ODI 11492719 · 26,059 mi

The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was parked and unoccupied, the vehicle inadvertently rolled away. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed him that parts were on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur…

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—0
2
ODI 11568144

When my family and I were making an hour long drive to a hotel for the weekend, the check engine light came on briefly, and went off. On the way home, it came on once more and vehicle lost power and i thought it was going to stall but then it was fine. I thought it was from the cold weather but a few days later, the light came on and stayed on. I got P0001 & P000A codes on a reader. It's unsafe in frigid temps to have the risk of vehicle stalling because of this issue & this isn't the 1st computer/sensor/electrical issue I've had with it since …

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ODI 11763822

The vehicle fails to start reliably. I have made all the necessary repairs in an attempt to have the car to start reliably. I have replaced items that the average owner would think are normal wear-and-tear items around the starting system. I have also replaced items that the average owner would not think would wear out and need replacing. All of this work was done out of pocket. A warranty or recall covered none of the work. Yet the car still does not start reliably. I believe this is a safety issue because it could lead to the vehicle los…

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Service Brakes
3
ODI 11568646

The race track lighting on the vehicle which is the back lights has a factory defect and fills with water from rain and shorts out. Now my lights do not work and can also cause my brake lights and other lights to fail or cause an electrical fire. God forbid. This is a known problem but dodge has not made it a recall yet and should. The part is 1200 without installation.

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ODI 11686185

3 Years of a recall with no remedy by the manufacturer. Repeated inquiries with the same answer. Electronic Stability Control, Cruise Control, and Keyless Entry all disabled. Check Engine Light on continuously. Brake lights stay on for extended periods of time.

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ODI 11693472

We were notified of a recall in Nov 2024 with a first quarter of 2025 fix. We are now 1 year later and still no fix, clearly a safety issue and I cannot trade in or sell legally without the fix. I am stuck with a vehicle with known safety issues and Chrysler is being allowed to just ignore it.

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4
ODI 11557106

I HAVE A 2019 DODGE DURANGO Which has a faulty brake light that stays on. after doing some extensive research there was a recall on the durango. (Recall 21A, NHTSA 23E-019) This recall is for defective Hydraulic Control Unit. Now the recall letter issues a suspected range on the units based on the Julian date of Manufacturing. for this recall is numbers 8166-9106. my unit is8355. The dealerships and Dodge have been making it difficult for me to have replaced because my VIN is not listed for this recall, but its clear it should based on the …

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ODI 11568646

The race track lighting on the vehicle which is the back lights has a factory defect and fills with water from rain and shorts out. Now my lights do not work and can also cause my brake lights and other lights to fail or cause an electrical fire. God forbid. This is a known problem but dodge has not made it a recall yet and should. The part is 1200 without installation.

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ODI 11610230

Service electronic stability control

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1
ODI 11721731

Brakes pump when used; vehicle stalls when shifting into higher gears.

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1
ODI 11725423

I had a safety recall for the ABS brake module which was taken in. I was told twice one time the part they did not know when it would arrive. I kept calling. It was very hard to get a hold of the dealership Chrysler Dodge ram country and Fort Stockton, Texas. Called again last Friday conveniently. The part had been incorrectly ordered and that day it was available. They were going to have a tech repair it that day. I told them to give me a call because I would be working out of town. They did not call but they took my vehicle to my employer and…

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00—0
Fuel/Propulsion System0
3
ODI 11498173

When attempting to start and the push button is pressed, the vehicle stutters for up to 5 seconds before turning over. This is happening intermittently, but will always turn over. Vehicle has been taken to the dealership on 2 occasions (10/28/22 @ 56.5K miles and 12/09/22 @ 56.7K miles) where they were able to duplicate the start crank issue, but there isn't a code appearing to provide an area to troubleshoot. It was also communicated that the service technician researched several service bulletins and was not able to find any information on …

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ODI 11568144

When my family and I were making an hour long drive to a hotel for the weekend, the check engine light came on briefly, and went off. On the way home, it came on once more and vehicle lost power and i thought it was going to stall but then it was fine. I thought it was from the cold weather but a few days later, the light came on and stayed on. I got P0001 & P000A codes on a reader. It's unsafe in frigid temps to have the risk of vehicle stalling because of this issue & this isn't the 1st computer/sensor/electrical issue I've had with it since …

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ODI 11763822

The vehicle fails to start reliably. I have made all the necessary repairs in an attempt to have the car to start reliably. I have replaced items that the average owner would think are normal wear-and-tear items around the starting system. I have also replaced items that the average owner would not think would wear out and need replacing. All of this work was done out of pocket. A warranty or recall covered none of the work. Yet the car still does not start reliably. I believe this is a safety issue because it could lead to the vehicle los…

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3
ODI 11245262 · 20,000 mi

MY VEHICLE IS A 2019 DODGE DURANGO THAT THE ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AND THEY SAY THAT THERE IS A VACUUM LEAK AT THE ENGINE DEFINED BY THE EVAP (EVAPORATIVE EMISSION SYSTEM).

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ODI 11338167 · 7,965 mi

ON JULY 2, 2020, I WAS DRIVING MY DODGE DURANGO UP AN ISOLATED STEEP MOUNTAIN ROAD IN THE SIERRA NEVADA AT ABOUT 20 MPH WHEN IT SUDDENLY STALLED ON A STEEP GRADE IN THE ROAD. I WAS ABLE TO APPLY THE EMERGENCY BRAKES TO PREVENT THE CAR FROM ROLLING BACKWARDS. THERE WERE NO ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THE CAR HAD BEEN OPERATING AT NORMAL TEMPERATURE. AFTER TRYING TO THE RESTART THE CAR, THE ENGINE AT FIRST BEGAN TO OPERATE, THEN ALMOST IMMEDIATELY HESITATED AND DIED. I TRIED AGAIN WITH THE SAME RESULTS, AND EVEN…

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ODI 11516217

I took my car into Fairfield Dodge (Fairfield Texas). I have taken my car in about 3 times already. The first two was to do test on it. I can be driving my car and smell Gas as if I stepped in it. the smell makes me sick. I can park my car and the smell is just ask bad on the outside as it is in the inside. the car dealership said oh we have found the problem. They had my car for 1mth and 2 days and changed the fuel take and canaster, oh that is it. They said it is fixed " WRONG. " I smell the same smell, and just as strong as I did when I took…

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1
ODI 11498173

When attempting to start and the push button is pressed, the vehicle stutters for up to 5 seconds before turning over. This is happening intermittently, but will always turn over. Vehicle has been taken to the dealership on 2 occasions (10/28/22 @ 56.5K miles and 12/09/22 @ 56.7K miles) where they were able to duplicate the start crank issue, but there isn't a code appearing to provide an area to troubleshoot. It was also communicated that the service technician researched several service bulletins and was not able to find any information on …

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0
2
ODI 11568144

When my family and I were making an hour long drive to a hotel for the weekend, the check engine light came on briefly, and went off. On the way home, it came on once more and vehicle lost power and i thought it was going to stall but then it was fine. I thought it was from the cold weather but a few days later, the light came on and stayed on. I got P0001 & P000A codes on a reader. It's unsafe in frigid temps to have the risk of vehicle stalling because of this issue & this isn't the 1st computer/sensor/electrical issue I've had with it since …

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ODI 11763822

The vehicle fails to start reliably. I have made all the necessary repairs in an attempt to have the car to start reliably. I have replaced items that the average owner would think are normal wear-and-tear items around the starting system. I have also replaced items that the average owner would not think would wear out and need replacing. All of this work was done out of pocket. A warranty or recall covered none of the work. Yet the car still does not start reliably. I believe this is a safety issue because it could lead to the vehicle los…

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Warning lights and dashboard alerts

26 mentions · 18.3% of complaints

Median mileage: 60,000 mi (17 usable records).

ODI 11180645 · 295 mi

COMPLAINT INVOLVING CHECK ENGINE LIGHT ON I PURCHASED A CAR JANUARY 19, 2019 13 DAYS LATER MY CHECK ENGINE SIGN CAME ON I CALLED EASTCHESTER CHRYSLER JEEP DODGE 4007 BOSTON RD BRONX NY 10466 AND THEY HAD ME DROP OFF THE CAR FEB.1,2019 AND I GOT THE CAR BACK FEBRUARY .4,2019 THEY TOLD ME THEY DTC PO452 AND MUST REPLACE ESIM AND REASSEMBLED. 10 DAYS LATER FEB.13 THE CHECK ENGINE LIGHT COMES ON AGAIN I TAKE THE CAR BACK FEB15,2019 AND THEY TELLING ME THEY FIND NOTHING WRONG WITH THE CAR AND I ASK IF THE ENGINE LIGHT IS ON AND THE TOLD ME KNOW THEY…

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ODI 11338167 · 7,965 mi

ON JULY 2, 2020, I WAS DRIVING MY DODGE DURANGO UP AN ISOLATED STEEP MOUNTAIN ROAD IN THE SIERRA NEVADA AT ABOUT 20 MPH WHEN IT SUDDENLY STALLED ON A STEEP GRADE IN THE ROAD. I WAS ABLE TO APPLY THE EMERGENCY BRAKES TO PREVENT THE CAR FROM ROLLING BACKWARDS. THERE WERE NO ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THE CAR HAD BEEN OPERATING AT NORMAL TEMPERATURE. AFTER TRYING TO THE RESTART THE CAR, THE ENGINE AT FIRST BEGAN TO OPERATE, THEN ALMOST IMMEDIATELY HESITATED AND DIED. I TRIED AGAIN WITH THE SAME RESULTS, AND EVEN…

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ODI 11427974

The start/stop warning light came on for the second time on my 2019 Durango. I had both batteries replaced the first time and now, at 18,500 miles it came on again even though I drive it daily on both highway and local roads. This time, the warning only came on once but the start/stop feature was affecting the performance of the truck. There would be a lag when I would start to drive again, which was dangerous because if you’re making a quick turn or merge, that little delay was significant in safely timing the turn. Also, it would jerk the whe…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

9 mentions · 6.3% of complaints

Median mileage: 57,500 mi (6 usable records).

ODI 11477550 · 53,000 mi

The contact owns a 2019 Dodge Durango. The contact stated while driving approximately 45 MPH, the vehicle started stalling. The contact stated that the vehicle was not accelerating as needed. The contact noticed the drive(d) indicator light was blinking and the vehicle was jerking. There was a park warning light illuminated. The contact was able to drive safely to the side of the road. The contact depressed the brake pedal and shifted the gear shifter into park(P). The contact stated that on another occasion the gear shifter was shifted into re…

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ODI 11478803

My car has 7000 miles on it and the brake light is stuck on thanks to a faulty reading in the ABS system. This also causes the car to think someone is in the car because the brake pedal is being pressed. It is illegal to operate a car without the brake lights working properly not to mention unsafe. My car has been setting in the driveway for over 3 months and Chrysler is in no hurry to repair it. The ABS module part has a superseded part number so they obviously have addressed the faulty part. I paid a lot for a car that has become a driv…

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ODI 11486707 · 31,000 mi

The contact owns a 2019 Dodge Durango. The contact stated that while operating the vehicle the messages "Service Trailer Braking System and Auto Disabled Traction Control" was displayed and the brake light and ABS light remained illuminated. Additionally, the driver was able to shift the gear shifter from park(P) without depressing the brake pedal. The local dealer was contacted regarding the failure and informed the contact that the failure was related to the NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic) however, the part to do …

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

9 mentions · 6.3% of complaints

Median mileage: 36,500 mi (6 usable records).

ODI 11281110 · 8,600 mi

AFTER DROPPING OFF MY OLDEST DAUGHTER AT PRESCHOOL, I DROVE FOR ROUGHLY 2.5 MILES AND PARKED THE CAR, I SUFFERED A TOTAL LOSS OF POWER STEERING. THE TRUCK HAS A COMPLETELY ELECTRIC STEERING SYSTEM. THIS OCCURRED 10/31/2019. ON THIS DATE I TOOK THE VEHICLE TO THE LOCAL DEALERSHIP FOR DIAG. THEY CALLED 11/1/2019 AND STATED THAT IT NEEDED A NEW STEERING RACK. IT IS NOW 11/19/2019 AND THE PART IS STILL ON BACK ORDER. CHRYSLER KEEPS PUSHING THE DATE BACK. I STILL DO NOT HAVE THE VEHICLE BACK AND NOT DEFINITIVE DATE OF RETURN. IF THIS WOULD'VE HAPPEN…

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ODI 11338167 · 7,965 mi

ON JULY 2, 2020, I WAS DRIVING MY DODGE DURANGO UP AN ISOLATED STEEP MOUNTAIN ROAD IN THE SIERRA NEVADA AT ABOUT 20 MPH WHEN IT SUDDENLY STALLED ON A STEEP GRADE IN THE ROAD. I WAS ABLE TO APPLY THE EMERGENCY BRAKES TO PREVENT THE CAR FROM ROLLING BACKWARDS. THERE WERE NO ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THE CAR HAD BEEN OPERATING AT NORMAL TEMPERATURE. AFTER TRYING TO THE RESTART THE CAR, THE ENGINE AT FIRST BEGAN TO OPERATE, THEN ALMOST IMMEDIATELY HESITATED AND DIED. I TRIED AGAIN WITH THE SAME RESULTS, AND EVEN…

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ODI 11477550 · 53,000 mi

The contact owns a 2019 Dodge Durango. The contact stated while driving approximately 45 MPH, the vehicle started stalling. The contact stated that the vehicle was not accelerating as needed. The contact noticed the drive(d) indicator light was blinking and the vehicle was jerking. There was a park warning light illuminated. The contact was able to drive safely to the side of the road. The contact depressed the brake pedal and shifted the gear shifter into park(P). The contact stated that on another occasion the gear shifter was shifted into re…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

6 mentions · 4.2% of complaints

Median mileage: 16,000 mi (3 usable records).

ODI 11281110 · 8,600 mi

AFTER DROPPING OFF MY OLDEST DAUGHTER AT PRESCHOOL, I DROVE FOR ROUGHLY 2.5 MILES AND PARKED THE CAR, I SUFFERED A TOTAL LOSS OF POWER STEERING. THE TRUCK HAS A COMPLETELY ELECTRIC STEERING SYSTEM. THIS OCCURRED 10/31/2019. ON THIS DATE I TOOK THE VEHICLE TO THE LOCAL DEALERSHIP FOR DIAG. THEY CALLED 11/1/2019 AND STATED THAT IT NEEDED A NEW STEERING RACK. IT IS NOW 11/19/2019 AND THE PART IS STILL ON BACK ORDER. CHRYSLER KEEPS PUSHING THE DATE BACK. I STILL DO NOT HAVE THE VEHICLE BACK AND NOT DEFINITIVE DATE OF RETURN. IF THIS WOULD'VE HAPPEN…

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ODI 11348939 · 16,000 mi

WHILE VISITING MISSISSIPPI FROM INDIANA, IN JULY, I KEPT GETTING A "POWER STEERING UNAVAILABLE" "NEED SERVICE". I CALLED AND WAS GOING TO TAKE IT TO A SHOP THERE BUT THE MESSAGE WENT AWAY THE NEXT DAY. WE MADE IT BACK HOME TO INDIANA AND I IMMEDIATELY MADE AN APPOINTMENT AND DROPPED MY VEHICLE OFF. THEY CALLED THE NEXT DAY AND SAID THE MESSAGE NEVER CAME UP FOR THEM, SO THEY RESET THE SYSTEM TO PREVENT IT FROM HAPPENING. THEY SAID THE PART IS VERY EXPENSIVE SO IF THE ISSUE ISN'T GOING ON WHILE THEY HAVE THE VEHICLE THEN THEY CAN'T JUST REPLACE …

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ODI 11413259 · 38,000 mi

ON MY WAY TO LABOR & DELIVERY, MY STEERING WHEEL LOCKED UP, A LIGHT AND MESSAGE CAME ON THAT SAID, "POWER STEERING UNAVAILABLE". I COULD NOT TURN LEFT OR RIGHT AND SINCE I WAS ALREADY TURNING LEFT WHEN IT LOCKED UP AND WENT STRAIGHT, I NEARLY HIT ALL THE CARS PARKED ON THE SIDE OF THE STREET. WHEN I LEFT THE HOSPITAL, THE LIGHT WAS OFF. A WEEK LATER, THE LIGHT CAME BACK ON AND STAYED ON. THE STEERING WHEEL LOCKED AGAIN AS WE WERE DRIVING DOWN A MAIN ROAD AND WE ALMOST HIT THE CAR IN THE LANE NEXT TO US BECAUSE WHEN IT LOCKED UP, IT SNATCHES THE…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

3 mentions · 2.1% of complaints

Median mileage: 46,500 mi (2 usable records).

ODI 11403105 · 40,000 mi

THE TRANSMISSION SOUNDS AND FEELS LIKE IT IS WINDING UP AND THEN SHIFTS HARD. THIS GENRALLY HAPPENS RIGHT AFTER I TAKE OFF. IT ALSO SOUNDS LIKE IT WINDS UP AT SPEED AND THEN DOESN'T SHIFT INTO OVERDRIVE, EVEN THOUGHT IT SHOWS THAT IT IS IS GEAR 8. THIS IS NOT A ONE TIME OCCURRENCE, IT HAPPENS EVERYDAY. THIS POSES A SAFETY ISSUE S THIS IS A POLICE PATROL VEHICLE AND HAS TO RUN AT HIGH RATES OF SPEED FROM TIME TO TIME. IF THE TRANSMISSION LOCKS UP AT A HIGH RATE OF SPEED THIS COULD BE VERY CATASTROPHIC.

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ODI 11427974

The start/stop warning light came on for the second time on my 2019 Durango. I had both batteries replaced the first time and now, at 18,500 miles it came on again even though I drive it daily on both highway and local roads. This time, the warning only came on once but the start/stop feature was affecting the performance of the truck. There would be a lag when I would start to drive again, which was dangerous because if you’re making a quick turn or merge, that little delay was significant in safely timing the turn. Also, it would jerk the whe…

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ODI 11477550 · 53,000 mi

The contact owns a 2019 Dodge Durango. The contact stated while driving approximately 45 MPH, the vehicle started stalling. The contact stated that the vehicle was not accelerating as needed. The contact noticed the drive(d) indicator light was blinking and the vehicle was jerking. There was a park warning light illuminated. The contact was able to drive safely to the side of the road. The contact depressed the brake pedal and shifted the gear shifter into park(P). The contact stated that on another occasion the gear shifter was shifted into re…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

2 mentions · 1.4% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11632652

Started receiving an auto start error message on the dash. Then after long drives vehicle would not start up without a jump. Went to test battery and it failed while connected to vehicle. I bought a new battery, I installed it, and then tested it and failed the test. I then checked the old battery (not connected) and it past. Which means there a parasitic battery drain. I then changed the engine off and the headlight delay settings to 0, and tested the connected battery and it passed. So the delay settings for the engine off and headlight delay…

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ODI 11719190

First, very hard time trying to file a complaint with Dodge, they make it hard to find info. To make it short, I have a Dodge Durango RT, only 83,000 miles. The vehicle would not start, and was smoking out the back. Was hoping it was something simple brought it to my mechanic. Turns out there was an oil leak, manifold leak and the starter died. I had to tow my car. Called the Dodge company, and they flat out said they could NOT HELP me and would not do an escalation because I didn't bring it to a Dodge Dealer but "who knew" I would have a…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Fuel smell or leak mentions

1 mentions · 0.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11516217

I took my car into Fairfield Dodge (Fairfield Texas). I have taken my car in about 3 times already. The first two was to do test on it. I can be driving my car and smell Gas as if I stepped in it. the smell makes me sick. I can park my car and the smell is just ask bad on the outside as it is in the inside. the car dealership said oh we have found the problem. They had my car for 1mth and 2 days and changed the fuel take and canaster, oh that is it. They said it is fixed " WRONG. " I smell the same smell, and just as strong as I did when I took…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b