Auto Recall Watch
U.S. public vehicle records

2009 Dodge JOURNEY: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1,433 owner complaints analyzed

8 distinct recall campaigns

63,000 mi median reported failure mileage

Scope: 2009 model year. Data updated: . 993 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 743 of 1,433 complaints (51.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues57340.0%
Braking behavior35624.8%
Engine operation15811.0%
Steering behavior1067.4%
Transmission and shifting674.7%
Fuel system concerns100.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
743
Air Bags
265
Service Brakes, Hydraulic
187
Engine
149
Service Brakes
106
Power Train
87
Unknown Or Other
84
Steering
71
Component breakdown data
CategoryCount
Electrical System743
Air Bags265
Service Brakes, Hydraulic187
Engine149
Service Brakes106
Power Train87
Unknown Or Other84
Steering71

Electrical System: 743; Air Bags: 265; Service Brakes, Hydraulic: 187; Engine: 149; Service Brakes: 106; Power Train: 87; Unknown Or Other: 84; Steering: 71

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
220
25,000 to 49,999
172
50,000 to 74,999
176
75,000 to 99,999
172
100,000 to 149,999
182
150,000 and above
71
Reported problems by failure mileage data
CategoryCount
Under 25,000220
25,000 to 49,999172
50,000 to 74,999176
75,000 to 99,999172
100,000 to 149,999182
150,000 and above71

Under 25,000: 220; 25,000 to 49,999: 172; 50,000 to 74,999: 176; 75,000 to 99,999: 172; 100,000 to 149,999: 182; 150,000 and above: 71

Under 25,000 miles has the most reports with usable mileage (220). 440 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2008
7
2009
18
2010
143
2011
126
2012
94
2013
73
2014
160
2015
390
2016
156
2017
64
2018
76
2019
56
2020
28
2021
14
2022
10
2023
7
2024
3
2025
5
2026
3
Complaints over time data
CategoryCount
20087
200918
2010143
2011126
201294
201373
2014160
2015390
2016156
201764
201876
201956
202028
202114
202210
20237
20243
20255
20263

2008: 7; 2009: 18; 2010: 143; 2011: 126; 2012: 94; 2013: 73; 2014: 160; 2015: 390; 2016: 156; 2017: 64; 2018: 76; 2019: 56; 2020: 28; 2021: 14; 2022: 10; 2023: 7; 2024: 3; 2025: 5; 2026: 3

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 573 complaint narratives. Braking behavior appears in 356 complaint narratives. Engine operation appears in 158 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10228553 · 2008-05-21 (May 21, 2008)

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTER WILL AUTOMATICALLY MOVE OUT OF POSITION WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS WHEN THE CONTACT SLIGHTLY TAPPED THE GEAR SHIFTER, WHICH CAUSED THE VEHICLE TO SHIFT INTO GEAR OR NEUTRAL WHILE IN MOTION. THE CONTACT CONSIDERS THIS TO BE A VERY SERIOUS SAFETY RISK. THE FAILURE MILEAGE WAS 40 AND CURRENT MILEAGE WAS 300. UPDATED 06/09/08 *BF

Owner-reported narrative. 40 miles reported. Look up ODI 10228553 at NHTSA ↗

Owner report 10231205 · 2008-06-16 (June 16, 2008)

2009 JOURNEY SXT WITH 860 MILES WAS DRIVING INTO PARKING LOT WHEN VEHICLE LOST POWER, VEHICLE WOULD NOT RESTART. TAKEN TO DEALER AND PCM WAS REPLACED. ALSO COMPLAINED OF GRINDING/WHINING NOISE WHILE DRIVING, RETURNED TO THE DEALERSHIP 4 TIMES BEFORE REPAIRS WERE ATTEMPTED. POWER STEERING PUMP AND RACK AND PINION REPLACED. STILL HAVE WHINING NOISE INTERMITTENTLY WHILE TURNING LEFT. *TR

Owner-reported narrative. 860 miles reported. Look up ODI 10231205 at NHTSA ↗

Owner report 10234262 · 2008-07-14 (July 14, 2008)

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE VEHICLE HAS KUMHO 20550R15 TIRES. WHILE DRIVING BETWEEN 70-75 MPH, THE CONTACT FELT A SLIGHT VIBRATION, WHICH THEN BEGAN TO WORSEN. WHEN HE STOPPED FOR GAS, HE NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS BULGE FROM THE INSIDE OUT. HE PAID TO REPLACE ALL FOUR TIRES BECAUSE HIS WIFE FEARED THAT THE OTHER THREE WOULD EXPERIENCE THE SAME FAILURE. THE CURRENT MILEAGE WAS 4,900 AND FAILURE MILEAGE WAS 3,439. UPDATED 09/16/08 *BF UPDATED 09/22/08.

Owner-reported narrative. 3,439 miles reported. Look up ODI 10234262 at NHTSA ↗

Owner report 10237302 · 2008-08-06 (August 6, 2008)

WHILE DRIVING THE DODGE JOUNEY, UP A HILL, IT JUST STOP. WE WERE NOT OUT OF GAS. HAD TO E TOWED TO LEVEL GROUND. THE RIDE IS VERY ROCKY, AND SHE PULLS TO THE RIGHT. IT IS VERY HARD TO SEE ALL AROUND THE CAR. THE EXHAUST SEEMS OUT OF CONTROL. *TR

Owner-reported narrative. 1,000 miles reported. Look up ODI 10237302 at NHTSA ↗

Owner report 10241061 · 2008-09-05 (September 5, 2008)

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE LEFT AND VIBRATED. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES. THE TIRES WERE REPLACED; HOWEVER, THERE WAS NO RESOLUTION TO THE MALFUNCTIONS. ALSO, THE FUEL GAUGE DOES NOT OPERATE PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED CORRECTLY FOR THE FAILURES. THE FAILURE MILEAGE WAS 60 AND CURRENT MILEAGE WAS 3,235. UPDATE…

Owner-reported narrative. 60 miles reported. Look up ODI 10241061 at NHTSA ↗

Owner report 10247399 · 2008-10-31 (October 31, 2008)

ON THE DODGE JOURNEY,THE AUTOMATIC SHIFTER HAS BEEN KNOCKED OUT OF DRIVE INTO REVERSE AT LEAST 5 TIMES AND ALL THE WAY INTO PARK AT LEAST ONE TIME. VEHICLE WAS IN MOTION. THIS OCCURRED BY BEING BUMPED BY A DOG MOVING AROUND FROM THE REAR SEAT INTO THE FRONT SEAT. THE JOURNEY WAS NOT ONE OF THE SELECTIONS ON WHICH SORT OF VEHICLE. *TR

Owner-reported narrative. 10,000 miles reported. Look up ODI 10247399 at NHTSA ↗

Owner report 10249490 · 2008-11-21 (November 21, 2008)

2009 DODGE JOURNEY R/T EXTREME MOANING,GRINDING NOISE FROM RIGHT FRONT STRUT ASSEMBLY STRUT BEARING IS MADE OF PLASTIC AND STRUT SPRING ROTATED PUNCTURING SAME AND BECAME JAMMED INSIDE HOUSING NEW STRUT BEARING WAS INSTALLED BUT IT IS STILL MADE OF PLASTIC THE LEFT SIDE SPRING IS STARTING TO SHIFT ALSO & WILL BE REPLACED OLD PART IS AVAILABLE AND I ALSO HAVE PHOTOS. *TR

Owner-reported narrative. Look up ODI 10249490 at NHTSA ↗

Owner report 10260817 · 2009-03-05 (March 5, 2009)

I HAVE A BRAND NEW 2009 DODGE JOURNEY. THE STEERING MAKES NOISE, INTERIOR LIGHTS DON'T WORK, HAZARD LIGHTS DON'T WORK, LOCKS MALFUNCTION, ALARM MALFUNCTIONS AND WON'T TURN OFF...I BROUGHT IT IN TO HAVE THE STEERING ISSUE LOOKED AT AND WAS TOLD THEY NEED TO KEEP IT FOR AT LEAST A DAY TO FIX IT. THEY REFUSE, HOWEVER TO GIVE ME A RENTAL UNTIL THEY FIND A DIAGNOSIS, WHICH THEY NOW TELL ME WILL TAKE AT LEAST 2 DAYS. SO, I'M DRIVING AROUND WITH A CAR THAT HAS ONE THING AFTER ANOTHER BREAKING ON IT BECAUSE I CAN'T AFFORD TO GO 2 DAYS WITHOUT A CAR. I …

Owner-reported narrative. 100 miles reported. Look up ODI 10260817 at NHTSA ↗

Recall history

8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

08V247000 · Electrical System:Wiring

Reported: 2008-06-03 (June 3, 2008)

CHRYSLER IS RECALLING 6,692 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITH A 3.5L ENGINE. THE ENGINE WIRING HARNESS MAY CONTACT THE LEFT TRANSAXLE MOUNT.

Consequence: DAMAGE TO THE WIRING HARNESS COULD RESULT IN AN ENGINE COMPARTMENT FIRE.

Remedy: DEALERS WILL INSPECT THE ENGINE WIRING HARNESS FOR DAMAGE. IF THE HARNESS IS DAMAGED, THE WIRING WILL BE REPAIRED AND A TIE WRAP INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. IF NO DAMAGE IS FOUND, A TIE WRAP WILL BE INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. THE RECALL BEGAN ON JULY 7, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
08V528000 · Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)

Reported: 2008-10-09 (October 9, 2008)

CHRYSLER IS RECALLING 712 MY 2009 SEBRING, DODGE CALIBER, AVENGER, JOURNEY, JEEP PATRIOT, AND COMPASS VEHICLES. A NEW ADHESIVE USED IN THE POWER TRAIN CONTROL MODULE (PCM) MANUFACTURING PROCESS CAN CAUSE THE PRINTED CIRCUIT BOARD TO BREAK.

Consequence: THIS CAN CAUSE THE ENGINE TO STALL AND CAUSE A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL REPLACE THE PCM FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 10, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
09V082000 · Electrical System

Reported: 2009-03-12 (March 12, 2009)

CHRYSLER IS RECALLING 16,852 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITHOUT OPTIONAL 115 VOLT AUXILIARY POWER OUTLET. AN UNUSED ELECTRICAL CONNECTOR FOR THE OPTIONAL 115 VOLT AUXILIARY POWER OUTLET OPTION MAY BECOME CORRODED AND COULD SHORT CIRCUIT.

Consequence: IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTOR COULD OVERHEAT AND POTENTIALLY CATCH FIRE.

Remedy: DEALERS WILL RE-ROUTE AND STOW THE 115 VOLT AUXILIARY POWER OUTLET CONNECTOR AND PULL THE 25 AMP FUSE TO REMOVE POWER FROM THIS UNUSED CIRCUIT FREE OF CHARGE. THE RECALL BEGAN ON MARCH 30, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
09V118000 · Air Bags:Frontal | Air Bags | Electrical System:Wiring

Reported: 2009-04-09 (April 9, 2009)

CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.

Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.

Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
10V658000 · Electrical System:Wiring

Reported: 2010-12-24 (December 24, 2010)

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009 DODGE JOURNEY VEHICLES MANUFACTURER FROM NOVEMBER 1, 2007, THROUGH NOVEMBER 7, 2008. THE WIRES WITHIN THE FRONT DOOR WIRE HARNESSES MAY FATIGUE AND BREAK, WHICH CAN INTERRUPT THE CIRCUITS FOR THE SIDE IMPACT SENSOR(S), RESULTING IN AN AIRBAG WARNING LAMP ILLUMINATION AND LOSS OF SIDE CRASH SENSING CAPABILITY.

Consequence: IN THE EVENT OF A CRASH, THE SIDE AIRBAG MAY NOT DEPLOY, REDUCING THE PROTECTION INTENDED FOR THE OCCUPANT AND INCREASING THE RISK OF INJURIES.

Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE LEFT AND RIGHT DOOR WIRING HARNESSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
14V373000 · Air Bags | Electrical System:Ignition:Switch

Reported: 2014-06-26 (June 26, 2014)

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

NHTSA campaign record ↗
16V047000 · Air Bags:Frontal

Reported: 2016-01-29 (January 29, 2016)

FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.

Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.

NHTSA campaign record ↗
16V273000 · Steering:Hydraulic Power Assist:Hose, Piping, And Connections

Reported: 2016-05-06 (May 6, 2016)

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Consequence: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

1,433 unique complaints in this selection. Analysis snapshot: 2026-10-01.

69.3%Usable mileage993 / 1,433 records
100.0%Valid incident date1,433 / 1,433 records
100.0%Valid filing date1,433 / 1,433 records
100.0%Ordered incident and filing dates1,433 / 1,433 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20072008200920102011201220132014201520162017201820192020
Electrical System
125.0%
ODI 10734640 · 57,000 mi

TL* THE CONTACT OWNS A 2007 DODGE JOURNEY. THE CONTACT'S VEHICLE WAS REPAIRED FOR THE WIRELESS IGNITION NODE MODULE AND THE ACCOUNT WAS CLOSED BY THE DEALER. SINCE THE RECALL REPAIR, THE HORN SELF-ACTIVATED AND SOUNDED FOR APPROXIMATELY 45 SECONDS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT WAS NOT REPAIRED. THE VIN AND NH UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Look up ODI 10734640 at NHTSA ↗

675.0%
ODI 10463147 · 59,000 mi

TL* THE CONTACT OWNS A 2008 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO A DEALER FOR A DIAGNOSIS AND IT WAS DISCOVERED THAT THE WIRELESS IGNITION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 59,000.

Look up ODI 10463147 at NHTSA ↗

74351.8%
ODI 10241061 · 60 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE LEFT AND VIBRATED. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES. THE TIRES WERE REPLACED; HOWEVER, THERE WAS NO RESOLUTION TO THE MALFUNCTIONS. ALSO, THE FUEL GAUGE DOES NOT OPERATE PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED CORRECTLY FOR THE FAILURES. THE FAILURE MILEAGE WAS 60 AND CURRENT MILEAGE WAS 3,235. UPDATE…

Look up ODI 10241061 at NHTSA ↗

57758.4%
ODI 10357714 · 12,000 mi

2010 DODGE JOURNEY, SHUT DOWN TWICE WHILE DRIVING. ONCE IN THE NEIGHBORHOOD GOING 20MPH, ONCE ON A HIGHWAY GOING 60. WIFE HAD TO PULL OFF ONTO GRASS WHILE CARS ALMOST RUN HER OVER. CAR RESTARTS FINE. NOTHING REPLACED YET AS WE THOUGHT THE FIRST TIME WAS JUST A HICCUP, TAKING TO DEALER TOMORROW. *TR

Look up ODI 10357714 at NHTSA ↗

4124.3%
ODI 10437589

THIS IS THE FIRST INCIDENT 2 MONTHS AFTER I PURCHASED THIS BRAND NEW TRUCK. THE CAR HAD NO POWER AT ALL. IT WOULD NOT START. I HAD TO HAVE IT TOWED FROM MY DRIVEWAY. ABOUT 6 MONTHS LATER THE CAR WOULD NOT GO INTO GEAR THE HEAD OR BRAKE LIGHTS WOULD NOT WORK. I TOOK IT BACK TO THE DEALERSHIP WHERE I PURCHASED IT FOR THE FOURTH TIME AND IT IS HAS BEEN IN THE SERVICE CENTER ABOUT A MONTH AND THEY HAVE NO ANSWERS. I HAVE HAVE CALLED DODGE NUMEROUS TIMES AND CAN'T GET ANY HELP FROM ANYONE. THIS VEHICLE IS NOT SAFE I HAVE BEEN PULLED OVER BY POLICE N…

Look up ODI 10437589 at NHTSA ↗

11430.3%
ODI 10469656 · 1,200 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY SXT, EQUIPPED WITH A PARK SENSE MOPAR BACKING SYSTEM (PART NUMBER 82212465). THE CONTACT WAS IN REVERSE WHEN THE BACKING SYSTEM ALERTED THAT THERE WAS ANOTHER VEHICLE APPROACHING. THE CONTACT HEARD THE ALERT CHIME BUT STATED THAT THE ALARM NEEDED TO BE AMPLIFIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 3,600. UPDATED 09/19/12*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BUT, NOT…

Look up ODI 10469656 at NHTSA ↗

7120.1%
ODI 10573821

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE SPEEDOMETER DISPLAYED INCORRECT SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

Look up ODI 10573821 at NHTSA ↗

10425.0%
ODI 10584671 · 1,800 mi

THE VEHICLE WILL FAIL TO START INITIALLY. AFTER SEVERAL ATTEMPTS THE VEHICLE WILL START AND THE CHECK ENGINE LIGHT WILL APPEAR. ALSO SOMETIMES WHILE DRIVING THE VEHICLE WILL CUT OUT AND THE DASH WILL GO BLANK AND HAVE ALL OF THE WARNING LIGHTS ILLUMINATED, I.E. ABS, AIRBAGS, ESC, TPMS, ENGINE MIL, AND SERVICE AWD. THE WIPERS WILL TURN ON BY THEMSELVES AND THE BLINKERS OR HAZARD LIGHTS WONT WORK. THIS IS CONCERNING DUE TO THE LACK OF AVAILABILITY TO WARN OTHER DRIVERS ON THE ROAD. *TR

Look up ODI 10584671 at NHTSA ↗

11721.2%
ODI 10716263 · 7,500 mi

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE SERVICE ENGINE AND TRACTION CONTROL WARNING LIGHTS FLASHED. IN ADDITION, THE GEAR WAS DIFFICULT TO SHIFT OUT OF DRIVE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS TAKEN TO A DEALER ON A SECOND OCCASION WHERE IT WAS DIAGNOSED THAT A LEVER FAILED IN THE TRANSMISSION PAN. THE VEHICLE WAS REPAIRED. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEH…

Look up ODI 10716263 at NHTSA ↗

8421.7%
ODI 10957181 · 20 mi

HEADLIGHTS FLICKER WHILE DRIVING. HAS BEEN TAKEN IN AT LEAST 3 TIMES DEALERSHIP NOT ABLE TO PINPOINT ISSUE. CAR HAD ALL LIGHTS COME ON IN DASH AND HEADLIGHTS STROBED, THEN CAR LOST ALL POWER WHILE DRIVING, WAS NOT ABLE TO TURN ON HAZARDS AS CAR HAD NO POWER, CAR TOWED TO DEALERSHIP. SCREEN IN CAR RESETS TIME AND ALL SETTINGS. HAS BEEN UPDATED REPEATEDLY AND CONTINUES TO DO SO.

Look up ODI 10957181 at NHTSA ↗

5829.4%
ODI 11091408 · 4,000 mi

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE'S BLUETOOTH FAILED TO OPERATE CORRECTLY. UPON REACHING HIS DESTINATION, THE CONTACT PARKED, TURNED OFF, AND EXITED THE VEHICLE. UPON RETURNING TO THE VEHICLE SEVERAL HOURS LATER, IT FAILED TO START. THE CONTACT STATED THAT THE VEHICLE HAD TO BE RESTARTED USING BATTERY BOOSTER CABLES. THE CONTACT MENTIONED THAT THE FAILURE RECURRED THREE WEEKS LATER. THE VEHICLE WAS TAKEN TO STERLING HEIGHTS DODGE (40111 VAN DYKE AVE, STERLING HEIGHTS, MI 48313), BUT THE FA…

Look up ODI 11091408 at NHTSA ↗

7230.8%
ODI 11103911

AFTER PCM AND ECM RECALL REPAIR, BLUETOOTH SYSTEM WOULD NOT CONNECT, CHECK ENGINE LIGHT ON, TOUCH SCREEN RADIO MALFUNCTIONING WHILE DRIVING, ECO COLOR DRIVEING TRACKER NOLONGER WORKED, THE ELECTRONIC GAS MILES WAS INCORRECT (EXP: AFTER PUTING GAS IN MILES SHOWED 115 UNTIL EMPTY, DRIVE 7 MILES THE CAR WOULD SHOW 70 MILES TO EMPTY) BOTH WOULD MALFUNCTION WHILE DRIVING HIGHWAY AND CITY. VEHICLE WOULD NOW SHAKE WHEN IDLING AND WAS HESITATE TO START. VEHICLE HAS BEEN AT DEALERSHIP REPAIR SHOP FOR 7 DAYS FOR SECOND REPAIR.

Look up ODI 11103911 at NHTSA ↗

2323.0%
ODI 11245096 · 1,750 mi

THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER IS NOT REPLACING THE VEHICLE. EVERY TIME IT HAPPENED WHILE DRIVING. THE VEHICLE HAS BEEN BACK AT THE DEALERSHIP MORE THAN I HAVE DRIVEN IT SINCE PURCHASING IT ON JUNE 29TH.

Look up ODI 11245096 at NHTSA ↗

1929.2%
ODI 11574999

Rear back up camera upside down sometimes flashes in and out or just black at times.

Look up ODI 11574999 at NHTSA ↗

Engine
250.0%
ODI 10474564 · 32,000 mi

TL* THE CONTACT OWNS A 2007 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE IT FAILED START. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE WIND MODULE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 32,000. UPDATED 10/10/12*CN THE CONSUMER STATED THERE HAS SINCE BEEN A THIRD FAILURE. UPDATED 10/17/12

Look up ODI 10474564 at NHTSA ↗

00.0%

No examples available for this selection.

14910.4%
ODI 10458293 · 49,000 mi

ENGINE FAILS TO START. WHEN I TURN ON THE KEY NOTHING HAPPENS. AFTER SEVERAL TURN OF THE KEYS FINALLY THERE IS IGNITION. LAST NIGHT AS MY WIFE WAS DRIVING HOME THE CAR DIES OUT AND SHE LOST HYDRALICS, SO THE BRAKES DIDN'T WORK AND SHE IS LUCKY THAT SHE DID NOT CRASH AND KILL HERSELF OR SOMEONE ELSE. I HAVE HAD THE CAR IN FOR CALLIPER AND BRAKE REPLACEMENT FOR BOTH THE FRONT 22,000 MILES AND REAR 28,000. THE IGNITION STARTING PROBLEM 3 TIMES. *JS

Look up ODI 10458293 at NHTSA ↗

16416.6%
ODI 10465308 · 5,800 mi

WHILE DRIVING AT HWY. SPEED 50 MPH, ENGINE JUST CUT OFF, LOSING LIGHTS, POWER ETC.. AFTER MONTHS OF COMPLAINTS AND APPOINTMENTS WITH NO HELP, FINALLY RECEIVED A RECALL NOTICE ABOUT A YR. AFTER OUR FIRST COMPLAINTS. THE IGNITION SWITCH HAD TO BE REPLACED, FOB WAS SLIPPING OUT OF IGNITION. NOW BRAKES ARE ON BACK ORDER, RESURFACED BOTH FRONT AND REAR AT 9406 MILES,ADJUSTED AT 12259, AND AWAITING PARTS FOR OUR THIRD REPAIR ON THE BRAKES FRONT AND REAR AT 20697. DID I MENTION THEY WANT A 100. DEDUCTIBLE TO REPAIR A DEFECT IN THEIR BRAKES. *TR

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2917.2%
ODI 10465603 · 16,000 mi

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT WAS TRAVELING 55 TO 60 MPH WHEN THE ENGINE STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE FAILURE. THE VEHICLE RESTARTED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE MANUFACTURER WAS ALSO CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 17,500.

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9725.8%
ODI 10465778 · 14,096 mi

CHECK ENGINE LIGHT ON. LOSS OF ENGINE POWER. AFTER TWO TIME TO THE SAME DEALER, SAME PROBLEM. TOOK CAR TO ANOTHER DEALER, FINALLY THE CORRECT REPAIR. DEFECTIVE CYLINDER HEAD. *TR

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7220.4%
ODI 10621484 · 29,364 mi

I COULD NOT SET THE CRUISE CONTROL WITHOUT HITTING THE STEERING WHEEL. ONCE I GOT THE CRUISE CONTROL SET TO 75 MPH I COULD NOT GET IT TO TURN OFF. I HIT THE BRAKES 5 TIMES BEFORE IT WOULD DECELERATE. ONCE THE CRUISE CONTROL TURNED OFF THERE WAS A SUDDEN HARD SHIFT ON THE ENGINE AND A LOUD KNOCKING SOUND. *TR

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9823.6%
ODI 10622517 · 700 mi

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT AFTER WAITING A BRIEF MOMENT, THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL FUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE OR DIAGNOSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 700.

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13524.4%
ODI 10662457 · 8 mi

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS VIOLENTLY SHAKING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8.

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11329.2%
ODI 10883578 · 5,850 mi

I HAD 2016 DODGE JOURNEY BOUGHT FROM SUPERSTITION DODGE IN MESA ARIZONA. THE ENGINE SHUTS OFF BY ITSELF WHILE BRAKING AND ONE TIME WHILE DRIVING. WHEN ENGINE SHUTS OFF THE CAR LOOSES POWER STEERING AND BRAKES. THIS COULD CAUSE FETAL ACCIDENT AND MAY BE DEATH. I CONTACTED DODGE TEMPE ARIZONA. I WENT TO THEM AFTER IT HAPPEN FIRST TIME AND THEY SAID NO ERROR CODE AND IT COULD BE A GLITCH!! THEN WHEN IT HAPPEN FOR SECOND AND THIRD TIME AND I WAS ABOUT TO MAKE AN ACCIDENT, I CONTACTED THEM AGAIN AND CONTACTED DODGE COMPANY. THEY OPEN A CASE # 29588…

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4321.8%
ODI 11048322 · 33,000 mi

I WAS DRIVING WITH THE CRUISE CONTROL ON AND THE VEHICLE KEPT TRYING TO SPEED ITSELF BACK UP AND THE CAR KEPT SLOWING DOWN I NOTICED THE CAR WAS ON FIRE IN THE BACK OF THE CAR SO I PULLED OVER TURNED THE CAR OFF JUMPED OUT WALKED TO A SAFE DISTANCE CALLED THE POLICE WHILE ON THE PHONE WITH THEM THE CAR CATCHES FIRE AND BURNED DOWN. *TT *CN *TR

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3012.8%
ODI 11099864 · 646 mi

ON 6/4/2018 I PICKED UP MY VEHICLE FROM THE SERVICE DEPARTMENT AT MY LOCAL DEALERSHIP AFTER TAKING IT IN FOR THE ABS AND TRACTION CONTROL LIGHTS BEING ON AND LOSS OF POWER. THE DEALERSHIP ADVISED THEY DID AN UPDATE ON THE POWER CONTROL MODEL AND FIXED A WHEEL SPEED SENSOR. WHILE ON THE FREEWAY ABOUT 9 MILES AWAY FROM THE DEALERSHIP THE LIGHTS (ABS AND TRACTION CONTROL) CAME BACK ON AND THE RPMS WENT UP. THE VEHICLE WAS IN CRUISE CONTROL AND THE VEHICLE HAD A 5MPH LOSS IN SPEED BUT WENT BACK UP TO 65MPH WITH THE RAISE IN RPMS. WHILE GOING TO EXI…

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99.0%
ODI 11245096 · 1,750 mi

THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER IS NOT REPLACING THE VEHICLE. EVERY TIME IT HAPPENED WHILE DRIVING. THE VEHICLE HAS BEEN BACK AT THE DEALERSHIP MORE THAN I HAVE DRIVEN IT SINCE PURCHASING IT ON JUNE 29TH.

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812.3%
ODI 11436484

Driving on highway and my car started to lose power. When I pulled over and cut it off it wouldn't come on was making a sound as if it was trying to turn on. The engine light came on and a symbol that looked like a lighting bolt in-between two parentheses came on. I sat for 20 mins after trying numerous of times to turn it on and after calling a tow truck. Eventually it came on and I was able to get home but as I was driving the rmp kept going high and the it was making noises. I got home and looked up the symbol and it said it's the electric t…

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Service Brakes
125.0%
ODI 10820900

TL* THE CONTACT OWNS A 2003 (NA) DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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112.5%
ODI 11118616

A SHORT IN THE DRIVERS DOOR WIRING HARNESS CAUSES HEAD LIGHTS TO FLASH, TURN SIGNALS TO FAIL TO OPERATE, SPEEDOMETER FAILURE, CRUISE CONTROL FAILURE, AND WARNING LIGHTS TO FLASH. IT ALSO FEELS LIKE ABS IS DISABLED. THIS PROBLEM OCCURS AT RANDOM WHILE DRIVING. VEHICLE HAS BEEN TAKEN TO DEALERSHIP AND DIAGNOSED AND THE PROBLEM CONFIRMED BY TECHNICIANS. THE ESTIMATED REPAIR COST IS OVER $900 AND THE PARTS NEEDED FOR THE REPAIR IS ON NATIONAL BACKORDER FOR AT LEAST THREE WEEKS. THIS PROBLEM OCCURS WITH NUMEROUS MODEL YEARS OF THE DODGE JOURNEY. I H…

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1067.4%
ODI 10458293 · 49,000 mi

ENGINE FAILS TO START. WHEN I TURN ON THE KEY NOTHING HAPPENS. AFTER SEVERAL TURN OF THE KEYS FINALLY THERE IS IGNITION. LAST NIGHT AS MY WIFE WAS DRIVING HOME THE CAR DIES OUT AND SHE LOST HYDRALICS, SO THE BRAKES DIDN'T WORK AND SHE IS LUCKY THAT SHE DID NOT CRASH AND KILL HERSELF OR SOMEONE ELSE. I HAVE HAD THE CAR IN FOR CALLIPER AND BRAKE REPLACEMENT FOR BOTH THE FRONT 22,000 MILES AND REAR 28,000. THE IGNITION STARTING PROBLEM 3 TIMES. *JS

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10010.1%
ODI 10458634 · 32,500 mi

NTHSA, GOOD MORNING, I HAVE BEEN EXPERIENCING CONCERNS REGARDING THE BRAKING SYSTEM ON MY 2010 DODGE JOURNEY. WHEN DRIVING AT SPEEDS OVER 55 MPH ON THE HIGHWAY AND HAVING TO APPLY THE BRAKES THE STEERING WHEEL BEGIN TO SHAKE BACK AND FORTH AND THIS IS SOMEWHAT ALARMING TO BOTH ME AND MY WIFE. I HAVE HAD MANY VEHICLES IN THE PAST AND I HAVE NOT EVER EXPERIENCED THIS BEFORE. IS THERE A RECALL ON THE BRAKING SYSTEM OR SHOULD WE BE ALARMED AND MORE IMPORTANTLY WHAT SHOULD BE DONE? CONTACT DODGE AND FILE A COMPLAINT OR ASK THEM IF THEIR IS A …

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4727.8%
ODI 10462804 · 11,000 mi

I PURCHASED MY VEHICLE NEW IN APRIL 2011. SINCE I'VE HAD MY VEHICLE I'VE BEEN HAVING ISSUES WITH THE BRAKING SYSTEM. I TOOK THE VEHICLE TO MY LOCAL DODGE DEALERSHIP FOR A METAL GRINDING NOISE I'VE BEEN HAVING AT LOW SPEED BRAKING AND THE STEERING WHEEL SHAKES VIOLENTLY WHEN I APPLY THE BRAKES AT SPEEDS USUALLY ABOVE 45 MPH OR HIGHER. AFTER THE DEALERSHIP HAD A DAY TO TEST MY VEHICLE, THEY RELATED THEY DID NOT NOTICE ANY PROBLEMS WITH THE VEHICLE BRAKING SYSTEM. SINCE THAT VISIT I'VE HAD NEW TIRES INSTALLED ON MY VEHICLE AND IM STILL EXPERINCING…

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9525.3%
ODI 10464809 · 5,490 mi

BRAKES ON THE 2012 DODGE JOURNEY SQUEAKED AND APPEARED TO NOT WANT TO STOP PROPERLY. I TOOK VEHICLE IN FOR SERVICE AND WAS TOLD THAT IT WAS BREAK DUST THAT CAUSED THE PROBLEM. AFTER THE SQUEAKING GOT WORST, I TOOK IT BACK IN WAS TOLD THAT THEY REPLACED MY BRAKE PADS. HERE I AM 2 MONTHS LATER WITH THE SAME PROBLEM. IN ADDITION, THE VEHICLE HAS A SLOW TAKE OFF. WHEN TRYING TO OBTAIN SPEED THE VEHICLE STALLS BEFORE SPEED IS PICKED UP. NOW, I'M HAVING PROBLEMS WITH THE PASSENGER SEATBELT NOT GIVING A LIGHT SIGNAL NOR ALARMING SIGNAL THAT SEATBELT I…

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6117.3%
ODI 10564357 · 7,125 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES WERE DEPRESSED AND THE REAR END OF THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 7,125. *TR

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8019.2%
ODI 10639213 · 6,500 mi

AIR BAGS FAILED TO DEPLOY WHEN VEHICLE HAD FRONT IMPACT WITH DITCH EMBANKMENT AFTER LEAVING ROAD ACROSS DITCH AND THE ANTI-LOCK BRAKES CAUSED THE BRAKES TO ENGAGE AND UNENGAGED CAUSING THE WRECK. WHEN CHECKED IT WAS TOLD THAT NOTHING WRONG WITH EITHER PART. *TR

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9417.0%
ODI 10730254 · 2,108 mi

WHILE DRIVING HOME MY 2015 DODGE JOURNEY (WHICH ONLY HAD 2,108 MILES ON IT) DIED WHILE DECELERATING TO TURN INTO MY NEIGHBORHOOD. PRAISE GOD, NO ONE WAS BEHIND ME AND I HAD TO CRANK THE WHEEL TO PULL OVER TO THE SIDE OF THE ROAD AS THE POWER STEERING AND BRAKES ALSO DIED. THERE WERE NO WARNING SIGNS, INDICATORS, LIGHTS, ETC. I PUT THE CAR IN PARK AND HIT THE START BUTTON AND IT STARTED RIGHT UP. I IMMEDIATELY CALLED THE DEALERSHIP AND TOLD THEM I WOULD BE BRINGING IT TO THEM IN THE MORNING. THEY HAVE NOW HAD MY CAR FOR 5 DAYS AND CAN'T FIND …

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5012.9%
ODI 10883578 · 5,850 mi

I HAD 2016 DODGE JOURNEY BOUGHT FROM SUPERSTITION DODGE IN MESA ARIZONA. THE ENGINE SHUTS OFF BY ITSELF WHILE BRAKING AND ONE TIME WHILE DRIVING. WHEN ENGINE SHUTS OFF THE CAR LOOSES POWER STEERING AND BRAKES. THIS COULD CAUSE FETAL ACCIDENT AND MAY BE DEATH. I CONTACTED DODGE TEMPE ARIZONA. I WENT TO THEM AFTER IT HAPPEN FIRST TIME AND THEY SAID NO ERROR CODE AND IT COULD BE A GLITCH!! THEN WHEN IT HAPPEN FOR SECOND AND THIRD TIME AND I WAS ABOUT TO MAKE AN ACCIDENT, I CONTACTED THEM AGAIN AND CONTACTED DODGE COMPANY. THEY OPEN A CASE # 29588…

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147.1%
ODI 11101685

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A DELAY WHEN THE PUSH TO STAR FUNCTION WAS USED. ALSO, THERE WAS AN ISSUE WITH THE BRAKES WHEN THE BRAKE PEDAL WAS DEPRESSED, AND THE CRUISE CONTROL FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE DEALER (GOLDY CHRYSLER DODGE JEEP RAM, 187 KINETIC DR., HUNTINGTON, WV 25701) STATED THAT THEY WOULD SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR ON JUNE 27, 2018. THE MANUFACTURER WAS …

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208.5%
ODI 11110328 · 200 mi

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD SKID BEFORE STOPPING, WHICH EXTENDED THE BRAKING DISTANCE. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (TROTTER AUTO EL DORADO, 1910 W. HILLSBORO ST, EL DORADO, AR) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200.

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55.0%
ODI 11331979 · 23,000 mi

WHEN PUSHING THE START BUTTON THE VEHICLE CONTINUES TO TURN OVER BUT TAKES AWHILE BEFORE IT CRANKS AND IT USUALLY HAPPENS WHEN IT'S A COLD CRANK AND IT'S BEEN SITTING FOR AWHILE I'M PRETTY SURE IT'S THE FUEL PUMP.ALSO WHENEVER YOUR GETTING IN AND BACKING OUT THE BRAKES SQUEAK PRETTY BAD AND THIS VEHICLE HAS LESS THE 25K MILES ON IT. *TR

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34.6%
ODI 11395877 · 9,600 mi

AS I WAS DRIVING DOWN THE ROAD APPROACHING STANDSTILL TRAFFIC, I ATTEMPTED TO STEP ON THE BREAK TO SLOW DOWN TO COME TO A STOP. AS I PUSHED ON THE BRAKES I GOT ABOUT HALFWAY DOWN AND I NOTICED MORE PLAY IN THE BRAKES THAN USUAL, SO I ATTEMPTED TO PUSH THE BRAKES FURTHER DOWN TO COME TO A STOP AS I WAS GETTING CLOSER TO A STOPPED CAR. IN DOING SO AS I GOT THE BRAKE PEDAL ALMOST COMPLETELY TO THE FLOOR THE AIRBAG JUST IN FRONT OF THE PEDALS DEPLOYED, PUSHING MY FOOT OFF THE BREAK, PUTTING A GASH IN MY ANKLE, AND CAUSED ME TO REAR END SOMEBODY.*DT…

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Air Bags
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

26518.5%
ODI 10267949 · 5,500 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE SENSORS. THE FAILURE RECURRED NINE MONTHS LATER. CURRENTLY, THE DEALER IS REPAIRING THE VEHICLE. SHE BELIEVES THAT SUCH A NEW VEHICLE SHOULD NOT HAVE THESE DEFECTS SO SOON. THE FAILURE MILEAGE WAS 5,500 AND CURRENT MILEAGE WAS 14,900.

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888.9%
ODI 10368388 · 15,000 mi

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK I…

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148.3%
ODI 10628970 · 26,000 mi

MY SPOUSE WAS DRIVING ON I-20 E BETWEEN MILE MARKER 51 AND 52 IN SC ON 25 JULY 2014 AROUND 0645 HOURS AND GOT INTO A WRECK. PRIOR TO THE WRECK SHE FELT THE STEERING WHEEL JERK AND THEN SHE WENT FROM THE RIGHT LANE INTO THE GUARD WIRES ON THE LEFT LANE THEN IMMEDIATELY WAS JOLTED TO THE RIGHT MEDIAN. THE FORCE OF THE IMPACT RIPPED MOST OF THE FRONT OF THE VEHICLE APART. SHE WAS WEARING HER SEATBELT AND RECEIVED SEATBELT BURNS AND NO AIRBAG DEPLOYMENT. PRIOR TO THIS INCIDENT, ON 25 DECEMBER 2013, AROUND 0700 HOURS, MY SPOUSE WAS REAR ENDED AND T…

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287.4%
ODI 10458099 · 2,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE CRASHED INTO A VEHICLE EXITING AN ALLEYWAY. THE AIR BAGS DID NOT DEPLOY AND THREE PASSENGERS WERE INJURED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT REPAIRED. THE AIR BAG FAILURE HAD NOT BEEN INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 2,000. THE VIN WAS UNAVAILABLE.

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4412.5%
ODI 10512866 · 24,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK AND SHOULDER. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE FAILURE AND CURRENT MILEAGE WAS 24,000.

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4611.1%
ODI 10584939 · 2,300 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S DRIVER FRONT SIDE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK AND KNEE INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 2,300.

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6812.3%
ODI 10779389 · 3,000 mi

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE AT A STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND TOWED AWAY BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 3,000. UPDATED 02/26/16*LJ; VEHICLE WAS TOTALED OUT NON-REPAIRABLE PER INSURANCE STATE FARM UPDATED 4/16/08*JB *TR

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266.7%
ODI 10992614 · 20,000 mi

CAR HAS 20K MILES, WHILE DRIVING THE ABS AND TRACTION CONTROL LIGHTS CAME ON. DEALERSHIP DISCOVERED THAT, IN ADDITION TO THE ABS AND TRACTION CONTROL, THE AIRBAGS WERE NOT WORKING. THE DEALERSHIP INFORMED ME THAT WATER BOTTLES HAD ROLLED UNDER THE FRONT PASSENGER SEAT AND BROKEN THE WIRES FOR THE AIRBAGS. THIS IS A 8 SEAT FAMILY VEHICLE AND CAN BE ASSUMED THAT CHILDREN WOULD BE IN THE BACK SEAT, THEREFORE SPILLS AND/OR TRASH ARE LIKELY TO ROLE UNDER THE DRIVER AND FRONT PASSENGER SEATS, YET THE WIRES IN QUESTION OR THIN, FRAGILE, AND UNPROTEC…

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2814.2%
ODI 11054908 · 8,500 mi

TL* THE CONTACT OWNED A 2017 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE SUSTAINED DAMAGE. THE AIR BAGS DID NOT DEPLOY. APPROXIMATELY TEN MINUTES AFTER THE CRASH, FLAMES WERE PRESENT UNDER THE REAR OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE LOCAL DEALER (DODGE CHRYSLER OF TITUSVILLE IN TITUSVILLE, FL) AND THE MANUFACT…

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125.1%
ODI 11172154 · 2,138 mi

TL* THE CONTACT OWNED A 2018 DODGE JOURNEY. WHILE DRIVING 75 MPH, THE CONTACT FELL ASLEEP AND CRASHED INTO A CABLE MEDIAN. THE FRONT DRIVER'S SIDE WHEEL AND THE AXLE FRACTURED AND DETACHED FROM THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND TOWED TO A TOW YARD. THE CONTACT CALLED JOHN L. SULLIVAN DODGE CHRYSLER JEEP RAM AT [phone removed] (LOCATED AT 950 HARTER PKWY, YUBA CITY, CA 95993) A…

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88.0%
ODI 11383972 · 10,000 mi

I WAS TRAVELING ON A VERY BUSY HIGHWAY GOING 50 MILES AN HOUR. I NOTICED A LOT OF CONGESTION AHEAD SO I HAD TO LEAN OVER BECAUSE THE CAR HAS BAD BLIND SITES DUE TO HEADRESTS ON ALL SEATS. WHEN I TURNED BACK THERE WERE MANY CARS STOPPED DEAD IN FRONT OF ME. I SLAMMED ON THE BRAKES BUT DIDN'T EVEN SLOW DOWN. I REAR ENDED THE CAR IN FRONT OF ME. MY AIR BAG DID NOT DEPLOY NOR DID MY SEAT BELT EVEN TIGHTEN. MY ENTIRE BODY ESPECIALLY ON THE RIGHT SIDE SLAMMED THE STEERING WHEEL. MY KNEE SLAMMED THE COLUMN OR SOMETHING UNDERNEATH THE STEERING COLUMN. …

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23.1%
ODI 11395877 · 9,600 mi

AS I WAS DRIVING DOWN THE ROAD APPROACHING STANDSTILL TRAFFIC, I ATTEMPTED TO STEP ON THE BREAK TO SLOW DOWN TO COME TO A STOP. AS I PUSHED ON THE BRAKES I GOT ABOUT HALFWAY DOWN AND I NOTICED MORE PLAY IN THE BRAKES THAN USUAL, SO I ATTEMPTED TO PUSH THE BRAKES FURTHER DOWN TO COME TO A STOP AS I WAS GETTING CLOSER TO A STOPPED CAR. IN DOING SO AS I GOT THE BRAKE PEDAL ALMOST COMPLETELY TO THE FLOOR THE AIRBAG JUST IN FRONT OF THE PEDALS DEPLOYED, PUSHING MY FOOT OFF THE BREAK, PUTTING A GASH IN MY ANKLE, AND CAUSED ME TO REAR END SOMEBODY.*DT…

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Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

845.9%
ODI 10266201 · 856 mi

CAR LEAKS, RIGHT REAR DOOR LOCK WILL NOT ALWAYS LOCK, ALARM WILL NOT CUT OFF, CAR MAKES A FUNNY NOISE WHEN TURNING, CAR QUIT AND FINALLY GOT IT STARTED, PULLS TO LEFT, DOORS WILL LOCK AND WILL TAKE APPROX. 2 MINUTES FOR IT TO UNLOCK, MISSES WHEN PULLING. *TR

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11111.2%
ODI 10368388 · 15,000 mi

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK I…

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148.3%
ODI 10758618 · 60,000 mi

MY HUSBAND WAS DRIVING THE CAR WHEN ALL OF A SUDDEN THE RADIO, ALL THE LIGHTS INSIDE, THE DASHBOARD, AND EVERYTHING JUST STOPPED BUT THE CAR WAS STILL RUNNING. HE HAD TO PULL OVER, TURN OFF THE ENGINE AND THEN RESTART IT FOR THINGS TO TURN BACK ON. A FEW DAYS LATER I WAS DRIVING AND ALL THE LIGHTS INSIDE THE CAR TURNED ON SIMULTANEOUSLY FOR NO REASON. THIS HAPPENED A FEW TIMES DURING THE SHORT DRIVE. HASN'T HAPPENED SINCE BUT MECHANIC ASKED ME TO CALL DODGE TO CHECK ON RECALL. NO RECALL WHEN I CALLED DODGE BUT OTHERS HAVE NOTICED SIMILAR I…

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4812.8%
ODI 10722937 · 29,400 mi

MY DAUGHTER WAS DRIVING THE CAR WHEN THE ABS LIGHT LIT UP AND NEVER TURNED OFF. THEN THE ADD SERVICE LIGHT CAME ON. THE CAR BARELY STOPS LIKE THE BRAKES ARE JUST GIVEN OUT. MIND YOU THERE IS LESS THAN 30K MILES ON IT.

Look up ODI 10722937 at NHTSA ↗

318.8%
ODI 10582977 · 13,200 mi

JUST ENTERED THE FREEWAY TO GO HOME FROM WORK. I HEARD AN EXPLOSION THINKING IT WAS A TIRE.,PULLED OVER AND REALIZED MY DRIVER SIDE BACK DOOR WINDOW WAS EXPLODED FROM THE INSIDE OUT.I WAS THE ONLY ONE IN THE CAR AT THE TIME, THERE IS NO REASON THIS SHOULD HAVE HAPPENED. I HAVE ONLY HAD THIS CAR SINCE OCTOBER 2013. *TT

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6515.6%
ODI 10743589 · 27,000 mi

2014 DODGE JOURNEY PURCHASED NEW FROM DEALER, I MONTH LATER RADIO PANEL WOULD GO BLANK FOR A FEW SECONDS AND COME BACK ON , HAD TAKEN IT TO THE DEALER WEA TOLD COULD NOT FIND ANY ISSUES, AT THIS TIME IT IS STILL HAPPENING, ALSO I TAKE MY JOURNEY IN FOR SERVICE EVERY 3500-4000 FOR SERVICE I WAS TOLD I NEED 2 NEW FRONT TIRES KHUMO TIRES AT THAT TIME I HAD ONLY 27000 MILES HE SHOWED HOW THE THREADS ARE SHOWING THROUGH THE RUBBER , I HAVE NOT ABUSED DRIVING OF MY JOURNEY SERVICE PERSON SAID TO ME THAT LOOKING AT THE TIRES HE COULD TELL THAT I DO N…

Look up ODI 10743589 at NHTSA ↗

8014.5%
ODI 10745387 · 10,520 mi

WAS DRIVING OUTT OF STATE IN A 5 MONTH OLD VEHICLE. WE THEN STOPPED AT A FOOD PLACE FOR ABOUT 25 MINUTES. WHEN I TRIED TO START THE CAR, BRAKE PEDAL WAS HARD AND WOULD NOT GIVE WAY, DASH LIGHTS LIT UP RUN LIGHT AS WELL BUT VEHICLE DID NOT START. ON SEVERAL OCCASSIONS THE SAME THING HAPPENED WITH NO RESULTS. AFTER 5 ATTEMPTS, THE VEHICLE FINALLY STARTED AND THE CHECK ENGINE LIGHT LIT UP. LIGHT STAYED ON FOR 4 DAYS AND THEN WENT OFF. CONTACTED DEALERSHIP, AFTER INSPECTION DETERMINED CRANKSHAFT SENSOR MESSAGE WAS RECORDED. PART WAS ORDERED AND REP…

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6516.8%
ODI 10839324 · 2,000 mi

WE WERE DRIVING THROUGH AN INTERSECTION AND THE BACK HATCH BACK OPENED EVEN THOUGH THE VEHICLE LOCKS WERE ENGAGED AND LOCKED SHUT. THE DOOR LOCKS WERE ENGAGED. THERE WAS NO WARNING LIGHT, NO AUDIBLE ALARM-NOT A WARNING OF ANY KIND. AT THAT POINT, WE HAD NOT IDEA THE HATCH BACK WAS OPENED, AND BECAUSE WE WERE ON A SLIGHT INCLINE, A GOLF CLUB FELL OUT OF THE GOLF BAG AND LANDED IN THE MIDDLE OF THE ONTERSECTION. WE REALIZED THE HATCH WAS OPENED AFTER WE PASSED THROUGH THE INTERSECTION ( SAQUARO AND SHEA IN FOUNTAIN HILLS , ARIZONA. …

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2512.7%
ODI 11048322 · 33,000 mi

I WAS DRIVING WITH THE CRUISE CONTROL ON AND THE VEHICLE KEPT TRYING TO SPEED ITSELF BACK UP AND THE CAR KEPT SLOWING DOWN I NOTICED THE CAR WAS ON FIRE IN THE BACK OF THE CAR SO I PULLED OVER TURNED THE CAR OFF JUMPED OUT WALKED TO A SAFE DISTANCE CALLED THE POLICE WHILE ON THE PHONE WITH THEM THE CAR CATCHES FIRE AND BURNED DOWN. *TT *CN *TR

Look up ODI 11048322 at NHTSA ↗

4519.2%
ODI 11113355

PURCHASED THIS VEHICLE 7/13/2018 AND IT IS NOT EQUIPPED WITH A BACKUP CAMERA. DODGE IS ALSO ADVERTISING THAT THIS IS STANDARD EQUIPMENT ON THE VEHICLE. THEY ALSO DID NOT DISCLOSE THAT THE VEHICLE WAS NOT EQUIPPED. AS FAR AS I KNOW ALL VEHICLES ARE TO BE EQUIPPED BY MAY 1, 2018. THIS WAS PURCHASED FROM PEACOCK IN BRUNSWICK, GA

Look up ODI 11113355 at NHTSA ↗

2929.0%
ODI 11318697

UCONNECT DONT WORK HALF THE TIME, UCONNECT SAYS ITS A DEALER PROBLEM DEALER SAYS ITS A UCONNECT PROBLEM, READY TO GET IT ALL BACK

Look up ODI 11318697 at NHTSA ↗

1929.2%
ODI 11528227

About 4 months ago, the Backup camera image began showing up either upside down or flashing upside down on and off the screen. Also. The Bluetooth does not always stay engaged and will randomly disconnect and then reconnect your phone even while driving.

Look up ODI 11528227 at NHTSA ↗

Power Train
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

876.1%
ODI 10261872

THIS VEHICLE HAS SEVERAL DEFECTS THE FRONT END MAKES A WHINING NOISE WHEN TURNING ,THE DASH IS RUBBING ON THE WINDSHIELD WITH AN AWFUL NOISE, IT PULLS TO THE LEFT WHILE DRIVING, AND THE ENGINE SOUNDS LIKE A ROD IS ABOUT READY TO BLOW THROUGH THE HOOD. MY WIFE AND I ARE EMBARRASSED TO DRIVE THIS THING. *TR

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434.4%
ODI 10368388 · 15,000 mi

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK I…

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169.5%
ODI 10435037 · 4,400 mi

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY AWD. THE CONTACT STATED THAT SHIFTING IN DIFFERENT GEARS, SHE NOTICED A LOUD CLUNKING NOISE AND THE VEHICLE WOULD JOLT IN ANY DIRECTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HER THAT THE COMPUTER SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HER THAT THE NEW MODEL DODGE JOURNEYS ALL DROVE THE SAME WAY. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE M…

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359.3%
ODI 10458498 · 1,350 mi

I WAS DRIVING AT 830PM AND HAD AT LEAST 120 MILES ON THE SAME ROAD AND SET THE CRUISE CONTROL TO 68MPH, THE LEGAL SPEED WAS 65MPH AND THERE WAS LIGHT TRAFFIC. AS MY CAR APPROACHED A SMALL HILLY INCLINE, IT FAILED TO MAINTAIN THE 68MPH, DROPPING TO 60MPH, AND THEN UPON REACHING "THE TOP" IT ACCELERATED RAPIDLY REACHING HIGH RPMS ROUGHLY 5500 6000 AND OVER COMPENSATING TO AS MUCH AS 77 BEFORE SLOWING DOWN TO THE PRESET SPEED. AFTER DOING THIS 3 MORE TIMES, I PULLED OVER TURNED OFF THE CAR AND STARTED IT UP, HOPING IT MAY JUST BE A QUICK FIX. IT O…

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298.2%
ODI 10564671 · 1,500 mi

THE CAR STALL AT SLOW SPEED AND SOMETIME IT WILL JERK FORWARD..TRANSMISSION MAKING NOISES...WHEN U STOP U CAN HEAR IT..THIS IS BRAND NEW CAR. I MIGHT HAVE IT MAYBE 5 MONTHS NOW..CALL THE CHRYSLER ALL THEY IS TO TAKE IT TO THE DEALER LET THEM TAKE A LOOK AT IT... *TR

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358.4%
ODI 10573813 · 1,500 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING UPHILL AND DEPRESSING THE BRAKES, THE VEHICLE ROLLED BACKWARD EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS NO DEFECT. THE MANUFACTURE WAS ALERTED OF THE FAILURE AND RECOMMENDED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1500. THE CURRENT VEHICLE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.

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7613.7%
ODI 10713903 · 1,000 mi

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO JERK EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000.

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8522.0%
ODI 10904358 · 6,000 mi

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE APPROACHING A STOP LIGHT ,THE STEERING COLUMN LOCKED WITHOUT WARNING. IN ADDITION, THE ACCELERATOR PEDAL WAS APPLIED AND FAILED TO ACCELERATE. THE CONTACT HAD TO TURN THE VEHICLE OFF TO RESET THE COMPUTER. THE DEALER TEST DROVE THE VEHICLE, BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER CLEARED A CODE CONCERNING THE POWER TRAIN CONTROL MODULE AND PROVIDED NO REPAIR SOLUTION. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

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3115.7%
ODI 11030780 · 7,000 mi

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER WAS EASILY MOVING INDEPENDENTLY. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT PROVIDED.

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187.7%
ODI 11156919 · 30 mi

WHEN IN REVERSE ON A UPWARD SLANT OR STREET OR A HILL THE CAR WILL GO GO FOWARD AS IF DRIVING IN DRIVE POSITION UNTIL YOU STEP ON BRAKE VERY HEAVILY AND QUICKLY PRESS HARD FLOORING THE GAS PEDAL AND EXCELLIARATOR FAST. WHEN PRESSING BRAKE ON A HILL AND ON FLAT SURFACE IF U DONT KEEP FULL PRESSURE ON BRAKE CAR WILL ROLL BACK

Look up ODI 11156919 at NHTSA ↗

66.0%
ODI 11362716 · 25,739 mi

THE TRANSMISSION IS STALLING AT 25739 MILES. I BOUGHT IT IN APRIL OF 2020, 6 MONTHS AGO. WHEN ACCELERATED THE ENGINE STRUGGLES TO GET OVER 65 MILES AND REVS INCREDIBLY. THEN THE TACHOMETER SHOOTS UP AND DOWN GIVING ME UNSTABLE SPEEDS. THIS HAPPENED ON THE EXPRESSWAY CONTINUOUSLY. IT IS STILL UNDER WARRANTY AND I AM TAKING IT TO THE DODGE DEALERSHIP TOMORROW. THERE IS ALSO A SHAKE I FEEL AND VIBRATION.

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34.6%
ODI 11628123

Heater hose malfunction. No issues spotted but within 24 hours the car began to smoke and the hose obtained a leak and leak anti freeze while driving the entire hose blew up while car was in motion and came to a complete overheated stall in the middle of a busy intersection. I had to throw hazards on and could not exit the vehicle due to heavy traffic and unsafe conditions. No warning lights for a leak or empty reservoir where coolant goes. At blow up the antifreeze flushed to the engine and all oil flushed to the radiator cause an immediate e…

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Steering
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

715.0%
ODI 10231205 · 860 mi

2009 JOURNEY SXT WITH 860 MILES WAS DRIVING INTO PARKING LOT WHEN VEHICLE LOST POWER, VEHICLE WOULD NOT RESTART. TAKEN TO DEALER AND PCM WAS REPLACED. ALSO COMPLAINED OF GRINDING/WHINING NOISE WHILE DRIVING, RETURNED TO THE DEALERSHIP 4 TIMES BEFORE REPAIRS WERE ATTEMPTED. POWER STEERING PUMP AND RACK AND PINION REPLACED. STILL HAVE WHINING NOISE INTERMITTENTLY WHILE TURNING LEFT. *TR

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676.8%
ODI 10368388 · 15,000 mi

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK I…

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2313.6%
ODI 10440124 · 5,400 mi

THE CAR HAS BEEN SHAKING FOR A FEW MONTHS NOW, WORSE WHEN BRAKING. TWICE NOW, WE HAVE HAD TO STOP ABRUPTLY AND THE FRONT BRAKES DID NOT WORK CORRECTLY. ONCE IT DID CAUSE A MINOR ACCIDENT. THERE IS A LOUD GRINDING SOUND FROM THE FRONT WHEEL AREA AND POOR STOPPING AND THE STEERING WHEEL SHAKES. IT HAS BEEN TO THE DEALER FOUR TIMES NOW FOR THE SAME COMPLAINTS. THEY REPLACED THE REAR ROTORS FOR SOME REASON. NOW THEY ARE REPLACING THE FRONT ROTORS. THE DEALER CLAIMED THERE HAVE BEEN NO REPORTS OF BRAKING/STEERING PROBLEMS FOR THIS YEAR/MODEL SO THEY…

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236.1%
ODI 10490833 · 1,000 mi

I PURCHASED THE VEHICLE ON JUNE 15,2012. UNEXPECTEDLY, ON SEPTEMBER 22, 2012 MY VEHICLE LOST CONTROL AT THE LOCATION I 287NB EXIT 41A PARSIPPANY RAMP ONTO 80 E TRAFFIC THEN MY VEHICLE LOST CONTROL AND SLAMMED ONTO THE GUARD RAIL REPEATEDLY. I IMMEDIATELY NOTIFIED JOHN JOHNSON OF THE INCIDENT AND I PLEADED FOR THEM TO SEND ME A TOW TRUCK BECAUSE OF MY 100,000 MI WARRANTY. FURTHER, I CONTACTED THE MANUFACTURERS CHRYSLER GROUP AND EXPLAINED THE SITUATION. EVENTUALLY, BECAUSE OF THE ACCIDENT CAUSE AND EFFECT THEY TOOK THE VEHICLE AND SEND FOR A …

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205.7%
ODI 10664770 · 25,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A VIOLENT VIBRATION COMING FROM THE FRONT OF THE VEHICLE CAUSING THE VEHICLE TO BECOME UNSTABLE. THE VEHICLE WAS TAKEN TO A DEALER ON THREE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

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276.5%
ODI 10640461 · 3,700 mi

I WAS DRIVING WITH MY GIRLFRIEND. WE JUST GOT OVER THE TOP OF A HILL AND GOING DOWN HILL AT ABOUT 35 TO 40 MPH. THE VEHICLE SHUT OFF. NO POWER STEERING AND NO BRAKES. STOPPED 5 FEET FROM A TELEPHONE POLE. VEHICLE WAS TOWED TO LICCARDI DODGE. THEY DID NOT FIND ANYTHING WRONG WITH THE CAR. WE WERE SHAKEN UP FROM THE INCIDENT AND I TRADED THE VEHICLE IN FEARING FOR MY LIFE. I HAD ONLY MADE ONE PAYMENT ON THE CAR SO I HAD $16,000 OF INEQUITY. I TRADED IT IN ON 9/29/14 NOT TAKING CHANCES. I NOW HAVE A HUGE DEBT ON THE NEW CAR BECAUSE OF TH…

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397.1%
ODI 10730254 · 2,108 mi

WHILE DRIVING HOME MY 2015 DODGE JOURNEY (WHICH ONLY HAD 2,108 MILES ON IT) DIED WHILE DECELERATING TO TURN INTO MY NEIGHBORHOOD. PRAISE GOD, NO ONE WAS BEHIND ME AND I HAD TO CRANK THE WHEEL TO PULL OVER TO THE SIDE OF THE ROAD AS THE POWER STEERING AND BRAKES ALSO DIED. THERE WERE NO WARNING SIGNS, INDICATORS, LIGHTS, ETC. I PUT THE CAR IN PARK AND HIT THE START BUTTON AND IT STARTED RIGHT UP. I IMMEDIATELY CALLED THE DEALERSHIP AND TOLD THEM I WOULD BE BRINGING IT TO THEM IN THE MORNING. THEY HAVE NOW HAD MY CAR FOR 5 DAYS AND CAN'T FIND …

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348.8%
ODI 10865100 · 4,000 mi

WHILE DRIVING MY 2016 DODGE JOURNEY 12MPH, THE CAR JERKED TO THE LEFT CAUSING ME TO HIT A CEMENT LIGHT POLE. I WAS IN A ROUNDABOUT TURNING TO BRING MY CHILD TO SCHOOL WHEN THIS HAPPENED. NO INJURIES.

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157.6%
ODI 11113660 · 8,000 mi

WE WERE DRIVING DOWN A 55 MILE PER HOUR HIGHWAY AND GETTING READY TO MAKE A RIGHT HAND TURN ONTO A NARROW BRIDGE. WE SLOW DOWN BEFORE MAKING THE TURN AND AS WE PROCEEDED THE CAR SHUT DOWN LOSING CONTROL OF BRAKES AND POWER STEERING. WE WERE ABLE TO PULL WHEEL ENOUGH FROM GOING OFF THE BRIDGE. WE WERE ABLE TO START IT RIGHT BACKUP AFTER WE GOT CONTROL AND CAME TO A STOP, BUT IT WAS ONE OF THE MOST SCARY EXPERIENCES EVER WITH A VEHICLE. IMMEDIATELY MADE APPT TO HAVE IT LOOKED AT BY DEALERSHIP AND THEY COULD NOT FIND ANYTHING TO HELP US. THEY …

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114.7%
ODI 11141773

IT'S MAKING A WINNING NOISE.

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22.0%
ODI 11505291

Same issue is occurring in my vehicle as a recall that has occurred with years up to 2016. Upon startup in cold weather the power steering fluid leaks from the vehicle.

Look up ODI 11505291 at NHTSA ↗

34.6%
ODI 11396817 · 100 mi

TL* THE CONTACT OWNS A 2020 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT END OF THE VEHICLE BOUNCED, VIBRATED AND SHOOK UP AN DOWN. ADDITIONALLY, WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A LOUD SQUEALING SOUND WAS PRESENT COMING FROM STEERING RACK AND THE FRONT WHEELS. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER KUNES CHRYSLER LOCATED AT 1615 N STATE ST, BELVIDERE, IL 61008 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS …

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Seats
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

60.4%
ODI 10275877 · 700 mi

METAL RAILS FOR THE 2ND ROW SEATS ARE SHARP ON THE ENDS. MY CHILD HAS BUMPED HER FOOT ON THIS NUMEROUS TIMES AND HAS CUT OPEN HER TOE ON THIS RAIL. *TR

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222.2%
ODI 10383529

2010 DODGE JOURNEY. CONSUMER STATES POOR DESIGN OF VEHICLE. CONSUMER STATES A METAL POST THAT STICKS OUT FROM SEAT SMASHED HER GRANDSON'S INDEX FINGER *TGW THE CONSUMER STATED THE INCIDENT HAPPENED WHEN SHE FLIPPED THE SEAT DOWN. *JB

Look up ODI 10383529 at NHTSA ↗

21.2%
ODI 10416706 · 4,898 mi

1. TWO AND HALF YEAR OLD TODDLER FELL INSIDE THE CAR IN THE 2ND ROW ISLE. 2. INSIDE SEAT RAILS ARE NOT COVERED AS THE OUTSIDE ONES THAT ARE CLOSER TO THE PASSENGER DOORS. THE POTENTIAL OF HAPPENING AGAIN IS VERY HIGH. IT'S CONSEQUENCES SUFFERED FOR THIS NEGLIGENCE IS THE TODDLER NEEDED TO BE TAKEN TO THE EMERGENCY ROOM, TO BE X-RAYED AND STITCHED UP FOR A LACERATION ON THE KNEE. TEST ARE STILL PENDING IF LACERATION HAD ANY HARM ON MUSCLES OR TENDONS OF THE KNEE OR LEG. 3. I VISITED A DODGE DEALER PARTS AND SERVICE DEPARTMENT TODAY TUESDAY AUGU…

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92.4%
ODI 10531974 · 13,956 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT HEATING SYSTEM FAILED AND COULD NOT BE TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 13,956.

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5415.3%
ODI 10925749 · 51,412 mi

ON SEPTEMBER 28 2016 2:30 PM RIDING NORTH ON HWY 59 FROM KINGWOOD WE HAD JUST PASSED THRU SHEPPARD TX. WE HAD BEEN ON CRUISE AT 70 MPH SINCE CLEVELAND TX WHEN WE HEARD A LOUD EXPLOSION MY HEAD REST HAD EXPLODED AND PUSHED MY HEAD FORWARD FAST. MY HUSBAND WAS DRIVING AND HE THOUGHT I HAD BEEN SHOT BY A STRAY BULLET THE WAY MY HEAD BOLTED FORWARD.

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389.1%
ODI 10810683 · 10,525 mi

RECIVED RECALL OF THE ABS MODUEL, PASSENGER SEAT SOMETIME FALLS FOR NO REASON. HAS BEEN TAKEN TO THE DEALER DUE TO THE CAR TO GOING INTO GEAR AND NOT COMING OUT OF GEAR. WAS TOLD BY DEALER THAT IT WAS A COMPUTER ISSUE. THEY ADVISED IT HAD BEEN FIXED BUT IT STILL GET STUCK FROM TIME TO TIME. I DO NO FEEL SAFE IN THIS CARE AND FEEL LIKE I AM STUCK IN A VEHICLE I CAN'T TRUST. IN THESE INSTANCES THE SEAT WE WHERE ON THE HIGHWAY. MOVING FROM GEAR TO PARK OR PARK TO GEAR THE VEHICLE WAS STATIONARY.

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8715.7%
ODI 10824379 · 36,000 mi

DRIVERS SEAT, PASSENGER SEAT PLASTIC AROUND SEAT BELT ON SIDE OF SEAT BREAKS AND SEAT BELT GETS STUCK IN BETWEEN CRACKED AREA. MIDDLE ROW SEATS SIDE PLASTIC PIECE BREAKS ALSO, POPPING OFF EXPOSING METAL SHARP PIECE WHICH CAN CUT YOUR LEG OR HAND OF CLOSE TO THAT PIECE. VEHICLE IS 2015 AND HAS HAD RECALLS, CONTINUES BRAKE PROBLEMS AND JUST RECENTLY THROTTLE BODY AND CAM PROBLEMS.

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348.8%
ODI 11122760 · 28,000 mi

AFTER BEING REAR ENDED AT A STOPPED POSITION AND PUSHED INTO ANOTHER STOPPED VEHICLE IN FRONT, THUS CAUSING A DOUBLE COLLISION, THE DRIVER SEAT HEADREST COMPLETELY EJECTED FROM DRIVER SEAT. DRIVER SEAT ADJUSTMENT BAR CAUSED DEEP TISSUE DAMAGE TO LEGS. THIRD ROW SEAT SPLIT AND SEPARATED SEAT SURFACE FROM BACK SUPPORT. INCIDENT TOOK PLACE AT A REDLIGHT FOR A LEFT-TURN LANE FROM THE HIGHWAY TO AN INTERSECTING ROAD. VEHICLE WAS STRUCK BY A MINIVAN STILL MAINTAINING FULL HIGHWAY SPEED OF AT LEAST 55 MPH. IMAGES ARE AVAILABLE UPON REQUEST.

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157.6%
ODI 11256843 · 6,000 mi

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY BETWEEN 62-74 MPH, THE VEHICLE SHOOK AND A LOUD NOISE WAS HEARD UNDERNEATH THE VEHICLE. ALSO, WHILE DRIVING, THE VEHICLE'S REAR END TENDED TO SWAY TOWARDS THE RIGHT. THE CONTACT STATED THAT THE VEHICLE'S DRIVER'S SEAT FAILED TO LOCK IN THE DESIRED POSITION. THE CONTACT TOOK THE VEHICLE TO DIRECT CHRYSLER DODGE (LOCATED AT 495 W LEE HWY, WYTHEVILLE, VA 24382, [phone removed]) WHERE A FRONT AND REAR WHEEL ALIGNMENT WAS PERFORMED. THE DEALER ALSO REPLACED THE DRIVER'S SEAT AND…

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135.6%
ODI 11162433 · 10,536 mi

I HAVE A 2018 DODGE JOURNEY I HAD THE DRIVER SEST RECLINED ALL THE WAY BACK TO VACUUM. I LIFT THE HANDLE TO PUT SEAT UP AND IT FLEW FORWARD HARD. AFTER TURNING ON VEHICLE NOTICED AIRBAG LIGHT IS ON. TOOK TO DODGE THEY SAID ITS THE DRIVER HEADREST THE WIRES WERE PULLED OUT AND ACTIVATED AIRBAG LIGHT. THE WARRANTY WONT COVER IT BECAUSE THEY SAID THE WIRES GOT RIPPED OFF FROM SOMEONE INTENTIONALLY PULLING THE SEAT OFF. THE SEATS ARE DANGEROUS AS FAST AS THEY FLIP FORWARD. THERE MUST HAVE BEEN A DEFECT IF THE WIRES GOT UNATTACHED FROM JUST IT…

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44.0%
ODI 11450312

Seat wont close in back seat second row wont close at all it broken itself

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System50,000–104,940 mi80,000 mi439
ODI 10241061 · 60 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE LEFT AND VIBRATED. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES. THE TIRES WERE REPLACED; HOWEVER, THERE WAS NO RESOLUTION TO THE MALFUNCTIONS. ALSO, THE FUEL GAUGE DOES NOT OPERATE PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED CORRECTLY FOR THE FAILURES. THE FAILURE MILEAGE WAS 60 AND CURRENT MILEAGE WAS 3,235. UPDATE…

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ODI 10260817 · 100 mi

I HAVE A BRAND NEW 2009 DODGE JOURNEY. THE STEERING MAKES NOISE, INTERIOR LIGHTS DON'T WORK, HAZARD LIGHTS DON'T WORK, LOCKS MALFUNCTION, ALARM MALFUNCTIONS AND WON'T TURN OFF...I BROUGHT IT IN TO HAVE THE STEERING ISSUE LOOKED AT AND WAS TOLD THEY NEED TO KEEP IT FOR AT LEAST A DAY TO FIX IT. THEY REFUSE, HOWEVER TO GIVE ME A RENTAL UNTIL THEY FIND A DIAGNOSIS, WHICH THEY NOW TELL ME WILL TAKE AT LEAST 2 DAYS. SO, I'M DRIVING AROUND WITH A CAR THAT HAS ONE THING AFTER ANOTHER BREAKING ON IT BECAUSE I CAN'T AFFORD TO GO 2 DAYS WITHOUT A CAR. I …

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ODI 10266201 · 856 mi

CAR LEAKS, RIGHT REAR DOOR LOCK WILL NOT ALWAYS LOCK, ALARM WILL NOT CUT OFF, CAR MAKES A FUNNY NOISE WHEN TURNING, CAR QUIT AND FINALLY GOT IT STARTED, PULLS TO LEFT, DOORS WILL LOCK AND WILL TAKE APPROX. 2 MINUTES FOR IT TO UNLOCK, MISSES WHEN PULLING. *TR

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Air Bags62,052–130,000 mi101,404 mi81
ODI 10267949 · 5,500 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE SENSORS. THE FAILURE RECURRED NINE MONTHS LATER. CURRENTLY, THE DEALER IS REPAIRING THE VEHICLE. SHE BELIEVES THAT SUCH A NEW VEHICLE SHOULD NOT HAVE THESE DEFECTS SO SOON. THE FAILURE MILEAGE WAS 5,500 AND CURRENT MILEAGE WAS 14,900.

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ODI 10373493 · 42,000 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 65 MPH THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE IN THE DRIVERS SIDE DOOR WIRING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER FILED REPORT 20274743. THE FAILURE AND THE CURRENT MILEAGES WERE 42,000.

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ODI 10526150 · 55,000 mi

I AM NOT REPORTING AN ACCIDENT ... YET. I WAS DRIVING ON RESIDENTIAL STREET ABOUT 35 MPH WHEN THE "AIRBAG WARNING LIGHT" CAME ON. THEREAFTER IT CAME ON EACH TIME I STARTED MY CAR AND STARTED TO DRIVE. CONTACTED NEAREST DEALER AND WAS TOLD THAT MY VEHICLE WAS NOT APART OF THE RECALL ( 09V118000), ALTHOUGH THE RECALL NAMED 2009 DODGE JOURNEYS. THEY WANTED ME TO PAY TO HAVE IT CHECKED! I THEN CALLED CHRYSLER CORP AND SPOKE WITH A REP WHO ALSO STATED THAT MY VEHICLE WAS NOT APART OF THE RECALL. IT APPEARS TO ME THAT IT SHOULD HAVE BEEN SINCE I NEVE…

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Service Brakes, Hydraulic15,000–27,045 mi19,875 mi168
ODI 10265500 · 11,000 mi

HAVE A 2009 DODGE JOURNEY AND NEED A WHOLE NEW TRANSMISSION AT 11,000 MILES AND NOW AT 13,000 MILES I NEEDED BRAKE PADS. STILL HAVE WHINING NOISE THAT NO DEALER CAN FIGURE OUT WHAT IT IS. I HAVE ALREADY HAD THE RADIO REPLACED, A RECALL COMPLETED AND SEVERAL OTHER ITEMS FIXED. IN LESS THAN A YEAR. UNFORTUNATELY, I CAN NOT AFFORD TO TRADE IT IN. *TR

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ODI 10276488 · 22,000 mi

I PURCHASED A 2009 DODGE JOURNEY. AT 22,000 MILES THE BRAKES FAILED. THE FRONT BRAKE PADS HAD COMPLETELY WORN TO THE METAL. THE ROTORS WHERE GOUGED TERRIBLY. THE REAR WERE OK?...THE DEALER STATED "THEY MUST BE USING SOFT PADS"????....UNSAFE TO DRIVE, BRAKE FAILURE COULD OCCUR AT ANY MOMENT. THE 19' TIRES DO NOT MATCH THE VERY SMALL BRAKE ASSEMBLY...AND DODGE'S "BUMPER TO BUMPER" WARRANTY IS A LIE. *TR

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ODI 10285691 · 15,000 mi

MY 2009 DODGE JOURNEY REQUIRED NEW ROTORS AND BRAKE PADS AT UNDER 20K MILES - THE BACK BRAKES NEEDED TO BE CHANGED BY 25K MILES. DEALER SERVICE CENTER COULD NOT GIVE A REASON AS TO WHY BOTH SETS OF BRAKES WOULD NEED TO BE CHANGED SO SOON. AFTER RESEARCHING ON THE INTERNET THIS WAS FOUND TO BE A COMMON PROBLEM. BRAKES THAT NEED TO BE CHANGED BEFORE 15K MILES OR YOU HAVE TO CHANGE THE ROTORS AS WELL SEEMS TO BE A DEFECT TO ME. I BELIEVED THE SQUEAK WAS DUE TO "DIRT IN THE WHEEL WELLS", AS I WAS TOLD WHEN I TOOK IT IN AT 15K MILES.... THIS IS …

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Engine60,000–112,000 mi82,000 mi121
ODI 10458293 · 49,000 mi

ENGINE FAILS TO START. WHEN I TURN ON THE KEY NOTHING HAPPENS. AFTER SEVERAL TURN OF THE KEYS FINALLY THERE IS IGNITION. LAST NIGHT AS MY WIFE WAS DRIVING HOME THE CAR DIES OUT AND SHE LOST HYDRALICS, SO THE BRAKES DIDN'T WORK AND SHE IS LUCKY THAT SHE DID NOT CRASH AND KILL HERSELF OR SOMEONE ELSE. I HAVE HAD THE CAR IN FOR CALLIPER AND BRAKE REPLACEMENT FOR BOTH THE FRONT 22,000 MILES AND REAR 28,000. THE IGNITION STARTING PROBLEM 3 TIMES. *JS

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ODI 10460506 · 61,000 mi

TL* THE CONTACT OWNS 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO STOP ON THE SHOULDER OF THE ROAD AND RESTART THE VEHICLE. THE FAILURE HAPPENED THREE TIMES INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. UPDATED 06/21/12*LJ

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ODI 10461341 · 60,260 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE BEGAN TO OVERHEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC ADVISED THE CONTACT THAT THE COOLANT ENGINE RECOVERY TANK WAS FRACTURED AND WOULD HAVE TO BE REPLACED. THE CONTACT STATED THERE WAS AN ORANGE SPOT THAT LOOKED LIKE THE AREA WAS BURNED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,260.

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Service Brakes26,500–95,500 mi50,736 mi87
ODI 10458293 · 49,000 mi

ENGINE FAILS TO START. WHEN I TURN ON THE KEY NOTHING HAPPENS. AFTER SEVERAL TURN OF THE KEYS FINALLY THERE IS IGNITION. LAST NIGHT AS MY WIFE WAS DRIVING HOME THE CAR DIES OUT AND SHE LOST HYDRALICS, SO THE BRAKES DIDN'T WORK AND SHE IS LUCKY THAT SHE DID NOT CRASH AND KILL HERSELF OR SOMEONE ELSE. I HAVE HAD THE CAR IN FOR CALLIPER AND BRAKE REPLACEMENT FOR BOTH THE FRONT 22,000 MILES AND REAR 28,000. THE IGNITION STARTING PROBLEM 3 TIMES. *JS

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ODI 10458601 · 16,000 mi

SINCE I BROUGHT MY JOURNEY I HAD TO GET MY BRAKES REPLACED SEVERAL TIME & ROTORS REPLACE, TRANSMISSION SEALANT LEAK AND RECENTLY WHEN I WAS DRIVING TO WORK MY TIRE PRESSURE LIGHT CAME ON AND WITHIN MINUTES MY TIRE WAS ALMOST FLAT. I WAS ABLE TO JUST MAKE IT TO A GAS STATION AND WENT TO FILL UP MY TIRE AND MY VALVE STEM WENT ALL THE WAY IN AND MY TIRE WENT TOTALLY FLAT AND LOST ALL PRESSURE. MY CAR HAD TO BE TOWED AND ENDED UP SPENDING $300 TO GET MY FRONT PASSENGER AND REAR PASSENGER SIDE VALVE STEMS REPLACED. THE SERVICE GUY AGREED THAT IT WA…

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ODI 10459746 · 40,000 mi

INEFFECTIVE BRAKES ON THE JOURNEY. THEY WEAR VERY QUICKLY, SHAKE THE ENTIRE VEHICLE WHEN STOPPING. I PURCHASED THE VEHICLE WITH 38,000 MILES, NOW HAS 65,000 AND I HAVE PUT BRAKE PADS ON THE VEHICLE 3 TIMES. *TR

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Power Train50,000–125,000 mi83,000 mi77
ODI 10321573 · 22,200 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THERE WERE PIECES OF METAL IN THE TRANSMISSION FLUID PAN. THE DEALER RESET THE CHECK ENGINE LIGHT ACCORDINGLY. THE CONTACT ALSO EXPERIENCED BRAKE FAILURE IN THE PAST AND THE VEHICLE WAS REPAIRED ON THREE SEPARATE OCCASION FOR BRAKE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,200 AND THE CURRENT MILEAGE WAS 28,000.

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ODI 10428974 · 7,536 mi

IN TWO YEARS, FIVE (5) TIMES FOR BRAKE PROBLEMS. WITH 3,000 TO 6,000 MILES BETWEEN EACH BROKE. TWO TIMES ENGINE SUPPORT MOUNT. TWO TIMES WITH POWER TRAIN PROBLEMS. TODAY (10/06/2011) THE JOURNEY 2009 R/T IS IN THE SERVICE CENTER OF ALBERIC COLON CHRYSLER/JEEP IN KENNEDY AVE, SAN JUAN PR FOR THE SAME PROBLEMS AND ALSO : FOR THE AIR CONDITIONER SYSTEM, SUSPENSION, MOTOR COOLING SYSTEM PROBLEMS,LEAKING GREASE IN THE BACK OF THE RIGHT FRONT WHEEL. AND GUESS!!!!!!, BRAKES AGAIN. BOTH, CHRYSLER AND THE DEALER HAS REFUSE TO OBEY THE LAW THAT SAYS, T…

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ODI 10430523 · 80,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH THE VEHICLE STALLED WITHOUT WARNING. UPON RESTARTING THE VEHICLE THE CONTACT WAS ABLE TO CONTINUE DRIVING NORMALLY. THE FAILURE OCCURRED TEN DIFFERENT TIMES AND ON ONE OF THE OCCURRENCES THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR SEPARATE OCCASIONS. IN ADDITION, THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC NUMEROUS TIMES FOR THE IDENTICAL FAILURE. THE SOLENOID PIGTAIL WIRE HARNESS WAS REPLACED BY THE …

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Unknown Or Other51,000–132,000 mi96,000 mi53
ODI 10266201 · 856 mi

CAR LEAKS, RIGHT REAR DOOR LOCK WILL NOT ALWAYS LOCK, ALARM WILL NOT CUT OFF, CAR MAKES A FUNNY NOISE WHEN TURNING, CAR QUIT AND FINALLY GOT IT STARTED, PULLS TO LEFT, DOORS WILL LOCK AND WILL TAKE APPROX. 2 MINUTES FOR IT TO UNLOCK, MISSES WHEN PULLING. *TR

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ODI 10357648 · 11,930 mi

I PURCHASED MY 2009 DODGE JOURNEY IN JUNE 2009. THE BRAKES STARTED TO MAKE A GRUMBLING NOISE WHEN I STEPPED ON THE BRAKE. I HAD ONLY 11950 MILES ON THE CAR. IT WAS 3/2010. I TOOK IT TO THE DEALER AND THEY SAID IT WAS THE BRAKES AND WANTED ME TO PAY FOR THE REPAIR. I TOLD THEM IT WAS STILL UNDER THE 12K WARRANTY, SO THEY DID IT FREE OF CHARGE. I TOOK IT HOME AND IT WAS STILL DOING THE SAME THING. I TOOK IT BACK THE NEXT DAY AND ASKED THEM TO PLEASE HAVE THE TECHNICIAN DRIVE THE VEHICLE TO DETERMINE WHAT WAS WRONG. I WAS 3 MILES AWAY FROM THE 12K…

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ODI 10369013 · 60,000 mi

I OWN A 2009 DODGE JOURNEY WITH 78,000 MILES THE CAR HAS BEEN GREAT. AT 60K MILES I NEEDED TO PURCHASE NEW TIRES, THE CAR HAS KUHMO 205 55 R19 TIRES, KUHMO IS THE ONLY MAKER OF THIS SIZE TIRE, AND THE TIRES ARE ON BACK ORDER INDEFINITELY!!! I WAS TOLD BY DODGE THAT THEY WERE SORRY BUT THEY COULD GIVE ME A YEARS WORTH OF OIL CHANGES FOR FREE? GREAT FREE OIL CHANGES FOR A CAR I CANT DRIVE? *TR

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Steering39,851–130,000 mi95,015 mi51
ODI 10231205 · 860 mi

2009 JOURNEY SXT WITH 860 MILES WAS DRIVING INTO PARKING LOT WHEN VEHICLE LOST POWER, VEHICLE WOULD NOT RESTART. TAKEN TO DEALER AND PCM WAS REPLACED. ALSO COMPLAINED OF GRINDING/WHINING NOISE WHILE DRIVING, RETURNED TO THE DEALERSHIP 4 TIMES BEFORE REPAIRS WERE ATTEMPTED. POWER STEERING PUMP AND RACK AND PINION REPLACED. STILL HAVE WHINING NOISE INTERMITTENTLY WHILE TURNING LEFT. *TR

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ODI 10237302 · 1,000 mi

WHILE DRIVING THE DODGE JOUNEY, UP A HILL, IT JUST STOP. WE WERE NOT OUT OF GAS. HAD TO E TOWED TO LEVEL GROUND. THE RIDE IS VERY ROCKY, AND SHE PULLS TO THE RIGHT. IT IS VERY HARD TO SEE ALL AROUND THE CAR. THE EXHAUST SEEMS OUT OF CONTROL. *TR

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ODI 10241061 · 60 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE LEFT AND VIBRATED. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES. THE TIRES WERE REPLACED; HOWEVER, THERE WAS NO RESOLUTION TO THE MALFUNCTIONS. ALSO, THE FUEL GAUGE DOES NOT OPERATE PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED CORRECTLY FOR THE FAILURES. THE FAILURE MILEAGE WAS 60 AND CURRENT MILEAGE WAS 3,235. UPDATE…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-021None
ODI 11641187

On [XXX] around [XXX] I was driving 25mph in Alameda CA, and about two minutes into the ride, the airbag warning light came on. My fiance was in the passenger seat and our dog was in the back. About 15 minutes into the drive, my side airbags deployed without any collision or even bump in the road. I carefully and swiftly turned onto a side street and pulled over. My fiancé and I got out of the car, and as we took our dog out of the back seat, the primary airbags (steering wheel and passenger seat) deployed, and shattered the windshield. The das…

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2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-061None
ODI 11666519

The Carbondale Fire Department was dispatched to a vehicle fire In the parking lot behind the above-listed address. Fire personnel arrived and found a 2009 Dodge Journey with an engine compartment fire. Fire personnel used tank water and a pre-connected 1 3/4 In. hose line to extinguish the fire. There were no exposures or damage to other property. Upon completing the extinguishment, an origin and cause investigation was conducted, which Included, but was not limited to, scene examination, documentation, and interviews. The owner of the vehicl…

Look up ODI 11666519 at NHTSA ↗

2025-070None

No examples available for this selection.

2025-081None
ODI 11682538

I have issues starting it. New starter, new battery and it just dies. Luckily I was parked when it died. I have children, if it dies while driving I could be in a serious car crash with my children in the car. I do not want to die, I love my car but I do not want to be put in danger because of this type of issue. I also do not want to be stranded somewhere. PLEASE HELP.

Look up ODI 11682538 at NHTSA ↗

2025-090None

No examples available for this selection.

2025-101None
ODI 11694469

The steering locked up could not turn or straighten car out. All electrical things lights air conditioning gas light just went haywire and is still not working. The shifting system I guess is what u call it started slipping out of gear like going into natural or first gear and nothing else. Several cars had to serve to keep from getting hit at 70+ miles an hour and I had no control other than to hit the break on the freeway and pray. Accordingly to the Bob site there's so many problems I know the ones I've had I just didn't know I could let any…

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2025-111None
ODI 11699592

Car doesnt start all the time when it does it ends up shutting off. it shuts off while driving, also cuts in and out while driving.

Look up ODI 11699592 at NHTSA ↗

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-022None
ODI 11714906 · 77,000 mi

The contact owns a 2009 Dodge Journey. The contact stated that while reversing in cold weather, the vehicle lost power steering functionality. Upon inspection, the contact became aware that the power steering hose was leaking fluid and had detached. There were no warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 16V273000 (Steering). The vehicle was towed to the local dealer, and the contact was informed that the VIN was not associated with the recall. The vehicle was not diagnosed or repaired. The manufactur…

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ODI 11715663

Power steering hose ruptured after a few days of snow and ice. I went to drive to the store but was unable to turn out of the driveway due to no power steering. I done some research to where I found out there was a recall for this same issue but evidently my VIN # isn't included in this recall as while as many others I have read about online. I think this needs to be looked into.

Look up ODI 11715663 at NHTSA ↗

2026-030None

No examples available for this selection.

2026-041None
ODI 11731127 · 160,000 mi

The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed, and it was determined that the Totally Integrated Power Module (TIPM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

Look up ODI 11731127 at NHTSA ↗

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 222 reports

2019: 22 complaints · 2020: 10 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
201941622
20200810
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
201910000
20206401

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemAir BagsService Brakes, HydraulicEngineService BrakesPower TrainUnknown Or OtherSteering
Electrical System—
184
ODI 10609324 · 51,000 mi

MY 09 DODGE JOURNEY WOULD FAIL TO START ON MULTIPLE OCCASIONS SINCE OWNING THE VEHICLE. IT WOULD MAKE A CLICKING NOISE AND TAKE SEVERAL TRIES TO GET IT TO START. THE DASH LIGHTS WOULD ALSO FAIL TO COME ON WHILE TRYING TO START IT. I WOULD ALSO HAVE TO WAIT 1 OR MORE HOURS TIL I COULD GET IT TO START. I HAVE PUT IN A NEW ALTERNATOR AND STARTER IN IT. FINALLY ON JULY 3RD 2014 IT QUIT STARTING ALTOGETHER, STRANDING ME AT WORK. I HAVE ALSO HAD A FEW INCIDENTS WHEN THE AIR BAG LIGHT WOULD COME ON, AFTER A FEW MINUTES IT WOULD GO BACK OFF. I HAV…

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ODI 10639111 · 100,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION WHICH REQUIRED MEDICAL ATTENTION. THE FAILURE HAD OCCURRED ON ANOTHER OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) BUT THE CONTACT WAS NOT SURE IF THE RECALL WAS RELATED TO THE STALLIN…

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ODI 10662240

IN 10/14 I RECEIVED RECALL #L25/NHTSA 14V-373. ON 11/5/14 I CALLED MY DEALER AND WAS TOLD "NO PARTS AVAILABLE". "NO SCHEDULE". THE SAME DAY I CALLED CHRYSLER RECALL ASSIST. CENTER 1-800-853 AND WAS TOLD. "NO PARTS AVAILABLE OR SCHEDULE AVAILABLE. ON 12/4/14 CALLED ANTIOCH CHRYSLER/DODGE. "BRING THE CAR IN FOR DIAGNOSIS. I WASTED 1 HR! "NO PARTS AVAIL. OR SCHEDULED! WHEN YOU RECEIVE NOTICE FROM CHRYSLER THAT PARTS ARE AVAILABLE, CALL DEALER FOR APPOINTMENT." ACCORDING TO THE RECALL, THERE IS DANGER IN DRIVING THIS VEHICLE. "ENGINE SHUT …

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12
ODI 10321834 · 26,000 mi

I HAVE A 09 JOURNEY, BOUGHT A YEAR AGO. BRAKES FRONT AND BACK HAVE HAD TO BE REPLACED AND NEED REPLACEMENT AGAIN. INTERIOR LIGHTS DIM WHEN WIPERS OR OTHER ELECTRONIC CONTROLS ARE OPERATED. ENGINE MAKES NOISE AS THOUGH THE LIFTERS AREN'T GETTING OIL--HAD IT IN SHOP FOR THAT AND THEY CAN'T FIND ANYTHING AND IT IS GETTING WORSE. RIGHT SIDE FRONT WHEEL SOUNDS LIKE BEARING IS HAVING ISSUES TOO. PRODUCT IS DANGEROUS--BRAKES AND NOT BEING TAKEN CARE OF UNDER WARRANTY--DEALER, HAVE 26,000 MILES ON IT

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ODI 10325633 · 21,000 mi

ON MONDAY, MARCH 8, 2010, MY WIFE, TWO YEAR OLD DAUGHTER AND I SUFFERED A THIRD EPISODE OF THE FOLLOWING DANGEROUS MALFUNCTIONS: STEERING, TRANSMISSION AND DRIVETRAIN ISSUES THAT, WITHOUT NOTICE, RESULT IN AN UNBEARABLE SCREECHING AND GRINDING NOISE EMANATING FROM UNDERNEATH THE VEHICLE AT SPEEDS BETWEEN 15 AND 30 MPH, A PAUSE AND HESITATION IN ACCELERATION BETWEEN SPEEDS OF 15 AND 30 M.P.H. THAT CAUSES THE CAR TO JUMP FORWARD, THE IMMEDIATE LOSS OF ACCURATE STEERING AND A BURNING SMELL THROUGHOUT THE CAR INTERIOR WE SUFFERED THE MOST RE…

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ODI 10346072 · 36,666 mi

BRAKES, TIRES AND ELECTRICAL SYSTEM. I HAVE TO GET NEW TIRES ALREADY AND I ONLY HAVE 36,000 MILES ON THE CAR. I HAVE HAD TO CHANGE THE BRAKES FRONT AND BACK 3 TIMES ALREADY. I AM ABOUT TO HAVE TO CHANGE THE ROTOR ON ALL 4 WHEELS. WHEN I TURN THE WINDSHIELD WIPERS OFF THE HEAD LIGHTS FLASH OFF AND BACK ON. THEN WHILE DRIVING THE DASH LIGHTS WILL FLASH OFF AND ON AGAIN. *TR

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65
ODI 10462023 · 37,735 mi

TODAY AFTER A SHORT TRIP, THE ENGINE REFUSED TO START. IT CLICKED, BUT NOTHING. EVERYTHING ELSE WORKED. DOORS LOCKED AND UNLOCKED, WINDOWS OPENED AND CLOSED, BUT AS FOR THE STARTER, NOTHING. THIS IS THE 3RD TIME THE CAR HAS REFUSED TO START FIRST TIME. BOTH OTHER TIMES WERE LESS THAN A YEAR AGO. THE DEALER HAS NOT YET BEEN CONTACTED, SO I DON'T KNOW WHAT IT WILL DO. A FEDERAL COMPLAINT WILL BE FILED AND A LINK TO THIS SITE WILL BE PROVIDED. 45 OR 46 SIMILAR COMPLAINTS ARE FAR TOO MANY FOR THIS NOT TO RECEIVE SERIOUS ATTENTION. THE F…

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ODI 10469165

I PURCHASED A 2009 DODGE JOURNEY NEW IN 2008. FOR THE MOST PART DID NOT HAVE ANY PROBLEMS WITH THE VEHICLE UNTIL MAY OF 2012. BEGINNING IN MAY 2012, THE CAR WILL INTERMITTENTLY NOT START. WHEN ATTEMPTING TO START THE CAR ALL I HEAR IS A "CLICK." MY HUSBAND IS A MECHANIC AND HAS CHECKED ALL CONNECTIONS, AS WELL AS REPLACED THE RELAYS. THE DEALERSHIP IS UNABLE TO DUPLICATE THE PROBLEM. THIS HAS OCCURRED AT LEAST 12 TIMES IN APPROX. 2 MONTHS. IT IS GETTING PROGRESSIVELY WORSE WITH NO SOLUTION AVAILABLE. *TR

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ODI 10482422 · 30,000 mi

WHEN I BOUGHT MY CAR IN 2009. I NOTICED THAT MY BRAKES SQUEAKED WHEN I STOP I TOOK IT BACK TO THE DEALERSHIP, I WAS TOLD THAT NOTHING WAS WRONG. KEEP COMPLAINING ALL THE TIME, THEN THE VIBRATION STARTED AND I NEEDED ROTORS AND BRAKES. THE AFTERMARKET BRAKES DOESN'T FIT HAD TO REPLACE THEM WITH THE DEALERSHIP BRAKES. HAD TO REPLACE A TWO TIRE SENSORS. HAD TO HAVE MY ROTORS RESURFACED WILL NEED NEW ROTORS. RECENTLY THE ENGINE COOLANT OVERHEATING LIGHT CAME ON. THE FAN STOP WORKING ITS ELECTRICAL THE MECHANIC CAN'T FIGURE OUT WHY IT STOP. MY CA…

Look up ODI 10482422 at NHTSA ↗

27
ODI 10465192 · 30,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY SXT. THE CONTACT STATED THAT WITHOUT WARNING, THE VEHICLE WOULD NOT START. THE EXTERIOR AND INTERIOR LIGHTS WORK WITHOUT ANY DIFFICULTIES. THE CONTACT HAVE TO WAIT 30 MINUTES BEFORE THE VEHICLE WOULD START AND OVER TIME IT LOST POWER AND BEGAN TO MAKE A KNOCKING SOUND. THE BRAKE PADS AND THE ROTORS ALSO BEGAN TO WEAR EXCESSIVELY. THE DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED A STARTER, BRAKES, BRAKES PADS, ROTORS, BATTERY, AND STRUTS. THE DEALERS ESTIMATED REPAIR COST WAS $2,000 AT THE CONT…

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ODI 10482422 · 30,000 mi

WHEN I BOUGHT MY CAR IN 2009. I NOTICED THAT MY BRAKES SQUEAKED WHEN I STOP I TOOK IT BACK TO THE DEALERSHIP, I WAS TOLD THAT NOTHING WAS WRONG. KEEP COMPLAINING ALL THE TIME, THEN THE VIBRATION STARTED AND I NEEDED ROTORS AND BRAKES. THE AFTERMARKET BRAKES DOESN'T FIT HAD TO REPLACE THEM WITH THE DEALERSHIP BRAKES. HAD TO REPLACE A TWO TIRE SENSORS. HAD TO HAVE MY ROTORS RESURFACED WILL NEED NEW ROTORS. RECENTLY THE ENGINE COOLANT OVERHEATING LIGHT CAME ON. THE FAN STOP WORKING ITS ELECTRICAL THE MECHANIC CAN'T FIGURE OUT WHY IT STOP. MY CA…

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ODI 10489331 · 53,000 mi

ELECTRICAL SYSTEM FAILURE DUE TO WIRING HARNESS MELTING, RADIATOR CRACKED BECAUSE BRACKET FOR AC IS CONNECTED TOO TIGHT WHEN CAR IS MANUFACTURED, BATTERY DIED PREMATURELY BECAUSE OF FAILED WIRES, ROTORS WARPED CAUSING CAR TO SHAKE VIOLENTLY WHEN BRAKING. ALL THESE PROBLEMS AND OTHERS FOR A CAR WITH ONLY 60,000 MILES. HAVE SPENT OVER $2000 TO DATE IN REPAIRS THAT NUMEROUS PEOPLE HAVE HAD RELATED TO THIS VEHICLE. BASED ON ONLINE COMPLAINTS AND TALKING TO MECHANICS WHO HAVE WORKED ON THIS CAR NO ONE CAN BELIEVE THAT THE CORRECT ELECTRICAL RECALL H…

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28
ODI 10430523 · 80,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH THE VEHICLE STALLED WITHOUT WARNING. UPON RESTARTING THE VEHICLE THE CONTACT WAS ABLE TO CONTINUE DRIVING NORMALLY. THE FAILURE OCCURRED TEN DIFFERENT TIMES AND ON ONE OF THE OCCURRENCES THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR SEPARATE OCCASIONS. IN ADDITION, THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC NUMEROUS TIMES FOR THE IDENTICAL FAILURE. THE SOLENOID PIGTAIL WIRE HARNESS WAS REPLACED BY THE …

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ODI 10465192 · 30,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY SXT. THE CONTACT STATED THAT WITHOUT WARNING, THE VEHICLE WOULD NOT START. THE EXTERIOR AND INTERIOR LIGHTS WORK WITHOUT ANY DIFFICULTIES. THE CONTACT HAVE TO WAIT 30 MINUTES BEFORE THE VEHICLE WOULD START AND OVER TIME IT LOST POWER AND BEGAN TO MAKE A KNOCKING SOUND. THE BRAKE PADS AND THE ROTORS ALSO BEGAN TO WEAR EXCESSIVELY. THE DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED A STARTER, BRAKES, BRAKES PADS, ROTORS, BATTERY, AND STRUTS. THE DEALERS ESTIMATED REPAIR COST WAS $2,000 AT THE CONT…

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ODI 10498278 · 31,000 mi

I PURCHASED THIS CAR IN AUGUST 2010 (IT IS A 2009) AND SINCE THEN, I HAVE HAD THE VEHICLE IN THE SHOP 33 TIMES. I HAVE HAD TO REPLACE ALL BRAKES AND ROTORS, HAD FRONT PASSENGER-SIDE WINDOW MOTOR REPLACED, DRIVER-SIDE IS GOING OUT NOW, HAD LEAKING FROM THE CEILING, REPLACING THE CRACKED RADIATOR RIGHT NOW, HAD THE EMERGENCY BRAKE FIXED, NEEDED NEW RODS AND BUSHINGS, FUEL INJECTORS RUN LOUD, THERE IS A DRONE NOISE FROM THE RIGHT SIDE OF THE VEHICLE WHEN GOING 1800-2000 RPM, ELECTRICAL SYSTEMS SHORT OUT, HAD THE ELECTRIC THROTTLE INDICATOR LIGHT …

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21
ODI 10266201 · 856 mi

CAR LEAKS, RIGHT REAR DOOR LOCK WILL NOT ALWAYS LOCK, ALARM WILL NOT CUT OFF, CAR MAKES A FUNNY NOISE WHEN TURNING, CAR QUIT AND FINALLY GOT IT STARTED, PULLS TO LEFT, DOORS WILL LOCK AND WILL TAKE APPROX. 2 MINUTES FOR IT TO UNLOCK, MISSES WHEN PULLING. *TR

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ODI 10726453 · 74,000 mi

ATTEMPTED TO USED THE REMOTE TO UNLOCK THE DOORS BUT IT WOULD NOT WORK. CHANGED THE BATTERY STILL DID NOT WORK. HAD TO USE THE KEY TO UNLOCK THE DRIVER DOOR MANUALLY. ONCE IN THE DOOR LOCKS BUTTONS WOULD NOT UNLOCK THE OTHER DOORS. HAD TO OPEN FRONT PASSENGER DOOR MANUALLY FROM INSIDCHRE THE CAR. PULL UP THE DOOR LOCKS ON BOTH REAR DOORS IN ORDER FOR THE TO BE OPENED. ONCE THE CAR WAS ON WE NOTICED THE REAR WIPER BLADE DOES NOT WORK NOR DOES THE TRUNK OPEN. THERE IS NO MANUAL WAY TO OPEN THE TRUNK AT ALL. I'VE CHECKED THE MANUAL AND IT NEVER DE…

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ODI 10748955 · 60,000 mi

ON MULTIPLE OCCASIONS OVER THE PAST FEW YEARS MY 2009 DODGE JOURNEY WILL NOT START. THERE IS NO WARNING AND IT'S BECOME A GAMBLE TO DRIVE MY CAR AND RISK GETTING STRANDED SOMEWHERE. THE VEHICLE WILL JUST CLICK WHEN I TURN THE KEYFOB AND SOUNDS LIKE A DEAD BATTERY, BUT ALL LIGHTS, RADIO, WINDOWS ETC WORK FINE. I HAVE REPLACED THE BATTERY 3X AS SUGGESTED BY MY LOCAL DODGE DEALERSHIP BUT THEY FAIL TO IDENTIFY WHY THIS IS A RECURRING PROBLEM. I HAVE ALSO BEEN WAITING FOR ALMOST A YEAR FOR REPAIRS RELATED TO RECALLS THEY ARE UNABLE TO CORRECT SI…

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17
ODI 10241061 · 60 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE LEFT AND VIBRATED. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES. THE TIRES WERE REPLACED; HOWEVER, THERE WAS NO RESOLUTION TO THE MALFUNCTIONS. ALSO, THE FUEL GAUGE DOES NOT OPERATE PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED CORRECTLY FOR THE FAILURES. THE FAILURE MILEAGE WAS 60 AND CURRENT MILEAGE WAS 3,235. UPDATE…

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ODI 10260817 · 100 mi

I HAVE A BRAND NEW 2009 DODGE JOURNEY. THE STEERING MAKES NOISE, INTERIOR LIGHTS DON'T WORK, HAZARD LIGHTS DON'T WORK, LOCKS MALFUNCTION, ALARM MALFUNCTIONS AND WON'T TURN OFF...I BROUGHT IT IN TO HAVE THE STEERING ISSUE LOOKED AT AND WAS TOLD THEY NEED TO KEEP IT FOR AT LEAST A DAY TO FIX IT. THEY REFUSE, HOWEVER TO GIVE ME A RENTAL UNTIL THEY FIND A DIAGNOSIS, WHICH THEY NOW TELL ME WILL TAKE AT LEAST 2 DAYS. SO, I'M DRIVING AROUND WITH A CAR THAT HAS ONE THING AFTER ANOTHER BREAKING ON IT BECAUSE I CAN'T AFFORD TO GO 2 DAYS WITHOUT A CAR. I …

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ODI 10266201 · 856 mi

CAR LEAKS, RIGHT REAR DOOR LOCK WILL NOT ALWAYS LOCK, ALARM WILL NOT CUT OFF, CAR MAKES A FUNNY NOISE WHEN TURNING, CAR QUIT AND FINALLY GOT IT STARTED, PULLS TO LEFT, DOORS WILL LOCK AND WILL TAKE APPROX. 2 MINUTES FOR IT TO UNLOCK, MISSES WHEN PULLING. *TR

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Air Bags
184
ODI 10609324 · 51,000 mi

MY 09 DODGE JOURNEY WOULD FAIL TO START ON MULTIPLE OCCASIONS SINCE OWNING THE VEHICLE. IT WOULD MAKE A CLICKING NOISE AND TAKE SEVERAL TRIES TO GET IT TO START. THE DASH LIGHTS WOULD ALSO FAIL TO COME ON WHILE TRYING TO START IT. I WOULD ALSO HAVE TO WAIT 1 OR MORE HOURS TIL I COULD GET IT TO START. I HAVE PUT IN A NEW ALTERNATOR AND STARTER IN IT. FINALLY ON JULY 3RD 2014 IT QUIT STARTING ALTOGETHER, STRANDING ME AT WORK. I HAVE ALSO HAD A FEW INCIDENTS WHEN THE AIR BAG LIGHT WOULD COME ON, AFTER A FEW MINUTES IT WOULD GO BACK OFF. I HAV…

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ODI 10639111 · 100,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION WHICH REQUIRED MEDICAL ATTENTION. THE FAILURE HAD OCCURRED ON ANOTHER OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) BUT THE CONTACT WAS NOT SURE IF THE RECALL WAS RELATED TO THE STALLIN…

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ODI 10662240

IN 10/14 I RECEIVED RECALL #L25/NHTSA 14V-373. ON 11/5/14 I CALLED MY DEALER AND WAS TOLD "NO PARTS AVAILABLE". "NO SCHEDULE". THE SAME DAY I CALLED CHRYSLER RECALL ASSIST. CENTER 1-800-853 AND WAS TOLD. "NO PARTS AVAILABLE OR SCHEDULE AVAILABLE. ON 12/4/14 CALLED ANTIOCH CHRYSLER/DODGE. "BRING THE CAR IN FOR DIAGNOSIS. I WASTED 1 HR! "NO PARTS AVAIL. OR SCHEDULED! WHEN YOU RECEIVE NOTICE FROM CHRYSLER THAT PARTS ARE AVAILABLE, CALL DEALER FOR APPOINTMENT." ACCORDING TO THE RECALL, THERE IS DANGER IN DRIVING THIS VEHICLE. "ENGINE SHUT …

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—
1
ODI 10870844 · 135,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN STARTING THE VEHICLE, THE STABILITY CONTROL, ABS, AND EMERGENCY BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.…

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10
ODI 10639111 · 100,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION WHICH REQUIRED MEDICAL ATTENTION. THE FAILURE HAD OCCURRED ON ANOTHER OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) BUT THE CONTACT WAS NOT SURE IF THE RECALL WAS RELATED TO THE STALLIN…

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ODI 10658899 · 100,000 mi

TL* THE CONTACT OWNED A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE, SWERVED INTO THE NEXT LANE, AND CRASHED INTO A TRACTOR TRAILER. THE AIR BAGS FAILED TO DEPLOY. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED AND IF ANY INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

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ODI 10747512 · 100,000 mi

PERIODICALLY CAR WILL NOT START. TURN THE IGNITION KEY AND WOULD CLICK. WOULD TRY SEVERAL TIMES. AFTER WAITING FOR SOMETIMES AN HOUR OR MORE, CAR WOULD START. THOUGHT RELATED TO IGNITION RECALL. FINALLY HAD IGNITION REPLACED. WITHIN NEXT DAY, DIDN'T START AGAIN. TOOK TO DODGE DEALER. THEY REPLACED IGNITION AGAIN. STILL PERIODICALLY NOT STARTING. TURN KEY AND IT WILL CLICK BUT NOT START. AFTER SEVERAL TRYS, IT WILL START. ALSO, AIRBAG WARNING LIGHT CAME ON. TOOK BACK TO DEALER. DODGE DEALER HAD FOR A WEEK. FINALLY SAID ITS A FAULTY TIPM. SAW…

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3
ODI 10701393 · 17,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT ALSO STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE IMMEDIATELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES AND THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, AFTER A SHORT PERIOD OF TIME THE FAILURE RECURRED MULTIPLE TIMES. ADDITIONALLY, THE TIRES WERE REP…

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ODI 11002853 · 149,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HOLT DODGE AND JEEP DEALER TO GET THE RECALL REPAIRED. UPON TAKING APART THE VEHICLE, THE CONTACT NOTICED THAT THE PARTS WERE NOT THE CORRECT ONES. THE VEHICLE WAS REASSEMBLED AND THE PARTS WERE ORDERED. THE NEXT DAY, WHILE TRAVELING AT HIGH…

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ODI 11282388 · 153,000 mi

ALL OF THE BUTTONS STOPPED WORKING IN THE DRIVER'S SIDE DOOR, ALONG WITH THE TWO BACK DOORS. THE WINDOWS, LOCKS, ETC DO NOT WORK BECAUSE OF THIS. THE AIRBAG LIGHT KEEPS TURNING OFF AND ON. NOW ALL OF THE WIRING IS ACTING LIKE IT IS MESSED UP. THE BRAKE LIGHTS KEEP COMING ON, THE CAR RANDOMLY WON'T START, THE OVERHEAD LIGHT COMES ON WHEN THE RIGHT BLINKER IS USED. NOW THE CAR WON'T SHIFT OUT OF PARK 8/10 TRIES. THE CAR ALSO ACTS LIKE IT LOSES POWER RANDOMLY WHILE DRIVING IN TOWN. THESE PROBLEMS HAVE BEEN LISTED AS RECALLS, YET MY CAR IS NOT ON T…

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4
ODI 10730424 · 52,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TRANSMISSION WAS REPAIRED AND THE KEY FOBS WERE REPLACED, BUT THE FAILURE PERSISTED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED KNEE AND LOWER BACK INJURIES T…

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ODI 11269019 · 110,000 mi

LEFT DRIVER DOOR WIRING ISSUE CAUSES BOTH FRONT POWER WINDOW CONTROLS ON DRIVER SIDE NOT TO FUNCTION WHEN STATIINARY & DRIVING. INTERMITTENT DASH WARNING LIGHTS FLASH & WINDSHIELD WIPERS ACTIVATE WITHOUT DRIVER INITIATION WHILE DRIVING. AIRBAG & SEAT BELT DASH WARNING LIGHT COMES ON INTERMITTENTLY WHILE DRIVING. CHECK ENGINE FOR POWRETRAIN CONTROL MODULE COMES ON INTERMITTENTLY WHILE DRIVING.

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ODI 11322746 · 111,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE CONTACT STATED THAT SHORTLY AFTER THE VEHICLE WAS REPAIRED, IT BECAME DIFFICULT TO START THE VEHICLE. THE CONTACT STATED THAT TO START THE VEHICLE, THE IGNITION WAS PLACED IN THE ON POSITION AND THE STARTER WAS TAPPED TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO BAXTER CHRYSLER DODGE JEEP RAM BELLEVUE (7713 S 19 TH ST, BELLEVUE, NE 68147, [phone removed…

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4
ODI 10888919

DODGE RECALL R03. WE HAVE BEEN WAITING OVER A YEAR FOR THE CULLMAN, AL DODGE DEALERSHIP TO PERFORM THE RECALL WORK FOR RECALL R03. DODGE SITE SHOWS THAT PARTS ARE AVAILABLE BUT WE HAVE STILL NOT HEARD BACK FROM CULLMAN CHRYSLER DODGE. WE WERE PUT ON THEIR WAITING LIST OVER A YEAR AGO.

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ODI 11081780 · 9,700 mi

HOW CAN YOU TAKE YOUR CAR TO A DODGE DEALER AND STILL CAN'T GET HELP! WHY DOES MY CAR READ 37 CODES? WHY IS MY ABS TRACKING LIGHT ON CAUSING ME NOT TO SWITCH GEARS? WHY IS MY AIRBAG LIGHT ON AT ALL TIMES? WHY DOES MY BACK UP CAMERA NOT COME ON WHEN NEEDED? WHY HAVEN'T THEY RECALLED THIS PIECE OF TRASH THEY CALL A CAR? I CAN'T GO ANYWHWER WITH OUT IT NOT STARTING AND NEEDING A JUMP. I'M OUT OF ABOUT 2000 AND STILL NO ANSWERS! WHY HAVEN'T I RECEIVED ANY RECALLS?

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ODI 11114381 · 117,000 mi

CAR WILL NOT START AT TIMES, HAVE TO LET SIT FOR ABOUT AN HOUR BEFORE IT WILL START. HAVE BEEN HAVING ISSUE FOR MONTHS. CHANGED BATTERY BUT THAT HAS NOT HELPED. I HAVE POWER TO THE CAR BUT THE ENGINE WILL NOT TURN OVER. SENSOR IN STEERING WHEEL FOR AIRBAG IS ALSO LOOSE, LIGHT COMES ON AND OFF

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1
ODI 10526150 · 55,000 mi

I AM NOT REPORTING AN ACCIDENT ... YET. I WAS DRIVING ON RESIDENTIAL STREET ABOUT 35 MPH WHEN THE "AIRBAG WARNING LIGHT" CAME ON. THEREAFTER IT CAME ON EACH TIME I STARTED MY CAR AND STARTED TO DRIVE. CONTACTED NEAREST DEALER AND WAS TOLD THAT MY VEHICLE WAS NOT APART OF THE RECALL ( 09V118000), ALTHOUGH THE RECALL NAMED 2009 DODGE JOURNEYS. THEY WANTED ME TO PAY TO HAVE IT CHECKED! I THEN CALLED CHRYSLER CORP AND SPOKE WITH A REP WHO ALSO STATED THAT MY VEHICLE WAS NOT APART OF THE RECALL. IT APPEARS TO ME THAT IT SHOULD HAVE BEEN SINCE I NEVE…

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Service Brakes, Hydraulic
12
ODI 10321834 · 26,000 mi

I HAVE A 09 JOURNEY, BOUGHT A YEAR AGO. BRAKES FRONT AND BACK HAVE HAD TO BE REPLACED AND NEED REPLACEMENT AGAIN. INTERIOR LIGHTS DIM WHEN WIPERS OR OTHER ELECTRONIC CONTROLS ARE OPERATED. ENGINE MAKES NOISE AS THOUGH THE LIFTERS AREN'T GETTING OIL--HAD IT IN SHOP FOR THAT AND THEY CAN'T FIND ANYTHING AND IT IS GETTING WORSE. RIGHT SIDE FRONT WHEEL SOUNDS LIKE BEARING IS HAVING ISSUES TOO. PRODUCT IS DANGEROUS--BRAKES AND NOT BEING TAKEN CARE OF UNDER WARRANTY--DEALER, HAVE 26,000 MILES ON IT

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ODI 10325633 · 21,000 mi

ON MONDAY, MARCH 8, 2010, MY WIFE, TWO YEAR OLD DAUGHTER AND I SUFFERED A THIRD EPISODE OF THE FOLLOWING DANGEROUS MALFUNCTIONS: STEERING, TRANSMISSION AND DRIVETRAIN ISSUES THAT, WITHOUT NOTICE, RESULT IN AN UNBEARABLE SCREECHING AND GRINDING NOISE EMANATING FROM UNDERNEATH THE VEHICLE AT SPEEDS BETWEEN 15 AND 30 MPH, A PAUSE AND HESITATION IN ACCELERATION BETWEEN SPEEDS OF 15 AND 30 M.P.H. THAT CAUSES THE CAR TO JUMP FORWARD, THE IMMEDIATE LOSS OF ACCURATE STEERING AND A BURNING SMELL THROUGHOUT THE CAR INTERIOR WE SUFFERED THE MOST RE…

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ODI 10346072 · 36,666 mi

BRAKES, TIRES AND ELECTRICAL SYSTEM. I HAVE TO GET NEW TIRES ALREADY AND I ONLY HAVE 36,000 MILES ON THE CAR. I HAVE HAD TO CHANGE THE BRAKES FRONT AND BACK 3 TIMES ALREADY. I AM ABOUT TO HAVE TO CHANGE THE ROTOR ON ALL 4 WHEELS. WHEN I TURN THE WINDSHIELD WIPERS OFF THE HEAD LIGHTS FLASH OFF AND BACK ON. THEN WHILE DRIVING THE DASH LIGHTS WILL FLASH OFF AND ON AGAIN. *TR

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1
ODI 10870844 · 135,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN STARTING THE VEHICLE, THE STABILITY CONTROL, ABS, AND EMERGENCY BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.…

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—00
3
ODI 10321573 · 22,200 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THERE WERE PIECES OF METAL IN THE TRANSMISSION FLUID PAN. THE DEALER RESET THE CHECK ENGINE LIGHT ACCORDINGLY. THE CONTACT ALSO EXPERIENCED BRAKE FAILURE IN THE PAST AND THE VEHICLE WAS REPAIRED ON THREE SEPARATE OCCASION FOR BRAKE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,200 AND THE CURRENT MILEAGE WAS 28,000.

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ODI 10428974 · 7,536 mi

IN TWO YEARS, FIVE (5) TIMES FOR BRAKE PROBLEMS. WITH 3,000 TO 6,000 MILES BETWEEN EACH BROKE. TWO TIMES ENGINE SUPPORT MOUNT. TWO TIMES WITH POWER TRAIN PROBLEMS. TODAY (10/06/2011) THE JOURNEY 2009 R/T IS IN THE SERVICE CENTER OF ALBERIC COLON CHRYSLER/JEEP IN KENNEDY AVE, SAN JUAN PR FOR THE SAME PROBLEMS AND ALSO : FOR THE AIR CONDITIONER SYSTEM, SUSPENSION, MOTOR COOLING SYSTEM PROBLEMS,LEAKING GREASE IN THE BACK OF THE RIGHT FRONT WHEEL. AND GUESS!!!!!!, BRAKES AGAIN. BOTH, CHRYSLER AND THE DEALER HAS REFUSE TO OBEY THE LAW THAT SAYS, T…

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ODI 10510309 · 98,000 mi

BRAKES, ALLIGNMENT, DRIVE SHAFT WAS BENT...4TH SET OF TIRES PURCHASED IN FEB. 2013 GAS TANK & FUEL PUMP NEEDED REPLACED APRIL 2013 CALIPER LOCKED UP CAUSING FIRE, VEHICLE NEEDED TO BE TOWED MAY 2013. *TR

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0
5
ODI 10325633 · 21,000 mi

ON MONDAY, MARCH 8, 2010, MY WIFE, TWO YEAR OLD DAUGHTER AND I SUFFERED A THIRD EPISODE OF THE FOLLOWING DANGEROUS MALFUNCTIONS: STEERING, TRANSMISSION AND DRIVETRAIN ISSUES THAT, WITHOUT NOTICE, RESULT IN AN UNBEARABLE SCREECHING AND GRINDING NOISE EMANATING FROM UNDERNEATH THE VEHICLE AT SPEEDS BETWEEN 15 AND 30 MPH, A PAUSE AND HESITATION IN ACCELERATION BETWEEN SPEEDS OF 15 AND 30 M.P.H. THAT CAUSES THE CAR TO JUMP FORWARD, THE IMMEDIATE LOSS OF ACCURATE STEERING AND A BURNING SMELL THROUGHOUT THE CAR INTERIOR WE SUFFERED THE MOST RE…

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ODI 10329718

I PURCHASED A 2009 DODGE JOURNEY IN MAY OF 2009. WITHIN A MONTH OF THE PURCHASE, I HAD THE BRAKES AND ROTORS REPLACED. SINCE THEN, I HAVE COMPLAINED NUMEROUS TIMES ABOUT THE BRAKES PULSATING WHEN APPLIED AND THE STEERING WHEEL SHAKING. THIS HAS BEEN A SAFETY ISSUE SINCE THE PURCHASE OF THE CAR. I HAVE ALL THE DOCUMENTS TO SHOW WHERE I HAVE COMPLAINED TO THE DEALERSHIP. NOW THEY ARE SAYING THE BRAKES ARE NO LONGER UNDER WARRANTY AND I WOULD HAVE TO PAY FOR ANY SERVICE DONE TO THE BRAKES. I AM NOT UNDERSTANDING WHY I SHOULD HAVE TO COME OUT OF MY…

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ODI 10369218 · 8,800 mi

2009 DODGE JOURNEY: PRE-MATURE BRAKE AND ROTOR WEAR CAUSING STEERING SHAKE AT 8,800 MILES AND AGAIN 10 MONTHS LATER AT 15,000 MILES. *TR

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Engine
65
ODI 10462023 · 37,735 mi

TODAY AFTER A SHORT TRIP, THE ENGINE REFUSED TO START. IT CLICKED, BUT NOTHING. EVERYTHING ELSE WORKED. DOORS LOCKED AND UNLOCKED, WINDOWS OPENED AND CLOSED, BUT AS FOR THE STARTER, NOTHING. THIS IS THE 3RD TIME THE CAR HAS REFUSED TO START FIRST TIME. BOTH OTHER TIMES WERE LESS THAN A YEAR AGO. THE DEALER HAS NOT YET BEEN CONTACTED, SO I DON'T KNOW WHAT IT WILL DO. A FEDERAL COMPLAINT WILL BE FILED AND A LINK TO THIS SITE WILL BE PROVIDED. 45 OR 46 SIMILAR COMPLAINTS ARE FAR TOO MANY FOR THIS NOT TO RECEIVE SERIOUS ATTENTION. THE F…

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ODI 10469165

I PURCHASED A 2009 DODGE JOURNEY NEW IN 2008. FOR THE MOST PART DID NOT HAVE ANY PROBLEMS WITH THE VEHICLE UNTIL MAY OF 2012. BEGINNING IN MAY 2012, THE CAR WILL INTERMITTENTLY NOT START. WHEN ATTEMPTING TO START THE CAR ALL I HEAR IS A "CLICK." MY HUSBAND IS A MECHANIC AND HAS CHECKED ALL CONNECTIONS, AS WELL AS REPLACED THE RELAYS. THE DEALERSHIP IS UNABLE TO DUPLICATE THE PROBLEM. THIS HAS OCCURRED AT LEAST 12 TIMES IN APPROX. 2 MONTHS. IT IS GETTING PROGRESSIVELY WORSE WITH NO SOLUTION AVAILABLE. *TR

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ODI 10482422 · 30,000 mi

WHEN I BOUGHT MY CAR IN 2009. I NOTICED THAT MY BRAKES SQUEAKED WHEN I STOP I TOOK IT BACK TO THE DEALERSHIP, I WAS TOLD THAT NOTHING WAS WRONG. KEEP COMPLAINING ALL THE TIME, THEN THE VIBRATION STARTED AND I NEEDED ROTORS AND BRAKES. THE AFTERMARKET BRAKES DOESN'T FIT HAD TO REPLACE THEM WITH THE DEALERSHIP BRAKES. HAD TO REPLACE A TWO TIRE SENSORS. HAD TO HAVE MY ROTORS RESURFACED WILL NEED NEW ROTORS. RECENTLY THE ENGINE COOLANT OVERHEATING LIGHT CAME ON. THE FAN STOP WORKING ITS ELECTRICAL THE MECHANIC CAN'T FIGURE OUT WHY IT STOP. MY CA…

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10
ODI 10639111 · 100,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION WHICH REQUIRED MEDICAL ATTENTION. THE FAILURE HAD OCCURRED ON ANOTHER OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) BUT THE CONTACT WAS NOT SURE IF THE RECALL WAS RELATED TO THE STALLIN…

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ODI 10658899 · 100,000 mi

TL* THE CONTACT OWNED A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE, SWERVED INTO THE NEXT LANE, AND CRASHED INTO A TRACTOR TRAILER. THE AIR BAGS FAILED TO DEPLOY. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED AND IF ANY INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

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ODI 10747512 · 100,000 mi

PERIODICALLY CAR WILL NOT START. TURN THE IGNITION KEY AND WOULD CLICK. WOULD TRY SEVERAL TIMES. AFTER WAITING FOR SOMETIMES AN HOUR OR MORE, CAR WOULD START. THOUGHT RELATED TO IGNITION RECALL. FINALLY HAD IGNITION REPLACED. WITHIN NEXT DAY, DIDN'T START AGAIN. TOOK TO DODGE DEALER. THEY REPLACED IGNITION AGAIN. STILL PERIODICALLY NOT STARTING. TURN KEY AND IT WILL CLICK BUT NOT START. AFTER SEVERAL TRYS, IT WILL START. ALSO, AIRBAG WARNING LIGHT CAME ON. TOOK BACK TO DEALER. DODGE DEALER HAD FOR A WEEK. FINALLY SAID ITS A FAULTY TIPM. SAW…

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11
ODI 10458293 · 49,000 mi

ENGINE FAILS TO START. WHEN I TURN ON THE KEY NOTHING HAPPENS. AFTER SEVERAL TURN OF THE KEYS FINALLY THERE IS IGNITION. LAST NIGHT AS MY WIFE WAS DRIVING HOME THE CAR DIES OUT AND SHE LOST HYDRALICS, SO THE BRAKES DIDN'T WORK AND SHE IS LUCKY THAT SHE DID NOT CRASH AND KILL HERSELF OR SOMEONE ELSE. I HAVE HAD THE CAR IN FOR CALLIPER AND BRAKE REPLACEMENT FOR BOTH THE FRONT 22,000 MILES AND REAR 28,000. THE IGNITION STARTING PROBLEM 3 TIMES. *JS

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ODI 10467227 · 18,115 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE BRAKING AT 55 MPH, THE STEERING WHEEL SHOOK. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE BRAKE PADS AND ROTORS WERE REPLACED. THE FAILURE OCCURRED AT LEAST FOUR TIMES AND EACH TIME THE DEALER HAD TO REPLACE THE ROTORS AND BRAKE PADS. ALSO, THE ENGINE WOULD TAKE AT LEAST A COUPLE OF MINUTES BEFORE STARTING. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT SHOULD NOTIFIED NHTSA. THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 18,115 AND THE CURRENT MILEAGE WAS …

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ODI 10471927

PURCHASED VEHICLE IN 2010, TEST DROVE VEHICLE ASKED DEALER TO CHECK THE FOLLOWING COMPONENTS ENGINE, BRAKES, TRANSMISSION. DEALER TOOK CAR TO A REPAIR PLACE STATED EVERYTHING WAS FINE, WENT ON WITH PURCHASE. HAD A OIL CHANGE NOT LONG AFTER PURCHASE FACILITY MENTIONED FRONT AND REAR BRAKES, ROTORS AND CALIPERS WERE BAD..WHICH I HAD NOTICED PEDAL TO BRAKES WERE NOT ENGAGING PROPERLY, SEVERE SAFETY ISSUE. TOOK TO A SECOND BRAKE REPAIR SAME PROBLEM.(S) ON OCCASION ENGINE STALLS WHILE DRIVING, SOMETIMES WILL NOT START AT ALL. SOME ELECTRICAL CO…

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9
ODI 10471927

PURCHASED VEHICLE IN 2010, TEST DROVE VEHICLE ASKED DEALER TO CHECK THE FOLLOWING COMPONENTS ENGINE, BRAKES, TRANSMISSION. DEALER TOOK CAR TO A REPAIR PLACE STATED EVERYTHING WAS FINE, WENT ON WITH PURCHASE. HAD A OIL CHANGE NOT LONG AFTER PURCHASE FACILITY MENTIONED FRONT AND REAR BRAKES, ROTORS AND CALIPERS WERE BAD..WHICH I HAD NOTICED PEDAL TO BRAKES WERE NOT ENGAGING PROPERLY, SEVERE SAFETY ISSUE. TOOK TO A SECOND BRAKE REPAIR SAME PROBLEM.(S) ON OCCASION ENGINE STALLS WHILE DRIVING, SOMETIMES WILL NOT START AT ALL. SOME ELECTRICAL CO…

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ODI 10553771 · 95,000 mi

I WAS DRIVING ON THE HIGHWAY, WITH MY DAUGHTER IN THE CAR, AND MY TRUCK COMPLETELY LOST POWER. I WAS LUCKILY ABLE TO PULL OVER AND RESTART THE VEHICLE. IT WAS VERY SCARY AND MY LIFE AND MY DAUGHTER'S LIFE WERE IN JEOPARDY. THIS HAPPENS APPROXIMATELY ONE EVERY 3 WEEKS. TODAY, 11-25-2013, MY FIANCE WAS DRIVING AROUND A ROUNDABOUT, THE CAR DIED AND SHE WAS HIT LIGHTLY FROM BEHIND. ALSO, THE CONTROLS ON MY DRIVER'S SIDE DOOR DO NOT WORK PROPERLY. THEY RARELY ROLL DOWN THE WINDOWS CORRECTLY AND RIGHT NOW, THE BACK DRIVER'S SIDE WINDOW IS DOWN. I HAD…

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ODI 10604944 · 162,000 mi

FIRST INCIDENT WAS SOMETIME IN APRIL 2014. WHILE DRIVING THE ENGINE STALLED (TURNED OFF) THREE TIME DARING THAT SAME DAY. I SUBMITTED AN INCIDENT REPORT TO THIS OFFICE. CALLED DODGE CORPORATE OFFICE AND SPOKE TO A REPRESENTATIVE NAMED [XXX]. SHE HELP US GET THE LOCAL DEALERSHIP FIX THE PCM FLASH THROTTLE BODY, WHICH THE DEALERSHIP STATED WAS CAUSING THE PROBLEM. DODGE HAS A RECALL ON FOR THIS PCM PROBLEM ON THE 2010 AND SOME 2009 JOURNEY MODELS. MY VIN NUMBER WAS NOT COVERED ACCORDING TO DODGE, BUT NOT VIN NUMBERS ARE STATED ON THE RECALL …

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10
ODI 10748955 · 60,000 mi

ON MULTIPLE OCCASIONS OVER THE PAST FEW YEARS MY 2009 DODGE JOURNEY WILL NOT START. THERE IS NO WARNING AND IT'S BECOME A GAMBLE TO DRIVE MY CAR AND RISK GETTING STRANDED SOMEWHERE. THE VEHICLE WILL JUST CLICK WHEN I TURN THE KEYFOB AND SOUNDS LIKE A DEAD BATTERY, BUT ALL LIGHTS, RADIO, WINDOWS ETC WORK FINE. I HAVE REPLACED THE BATTERY 3X AS SUGGESTED BY MY LOCAL DODGE DEALERSHIP BUT THEY FAIL TO IDENTIFY WHY THIS IS A RECURRING PROBLEM. I HAVE ALSO BEEN WAITING FOR ALMOST A YEAR FOR REPAIRS RELATED TO RECALLS THEY ARE UNABLE TO CORRECT SI…

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ODI 10838715 · 45,000 mi

THERE IS A ELECTRICAL MALFUNCTION IN THIS VEHICLE FUSES GO OUT EVERY COUPLE OF MONTHS, DUAL CONTROL HEAT RIGHT SIDE DOES NOT HEAT, ALSO WHEN DRIVING BURNING SMELL COMING OUT OF HEAT WENT, HAD SEVERAL PARTS REPLACED. I CONTACTED MANUFACTURER REGARDING THE ISSUES, THEIR REPLY WAS " WE ARE SORRY THAT YOU HAVE ISSUES BUT WE CANNOT HELP YOU", PURCHASED AFTER MARKET WARRANTY AND THEY REFUSE TO COVER THE HEAT ISSUE.

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ODI 11058345 · 170,000 mi

SOMETIMES WHILE DRIVING, MY VEHICLE JUST SHUTS OFF FOR NO REASON. IT SHUTS OFF WHILE THE VEHICLE IS IN MOTION. ALSO SOMETIMES WHEN I TURN THE HEATER OFF THE VEHICLE SHUTS OFF. IT HAS HAPPENED ONCE WHILE IN MOTION AND ONCE WHILE STATIONARY.

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5
ODI 10621005 · 100,000 mi

WHILE DRIVING ON THE FREEWAY @ ABOUT 70 MPH SUDDENLY THE STEERING LOCKED UP AND THERE WAS NO POWER. WHILE I WAS TRYING TO MERGE OVER TO THE SIDE OF THE FREEWAY( I HAD TO CROSS 3 LANE, I WAS ALMOST HIT BY MULTIPLE CARS. I HAD NO CONTROL OF THE CAR. I MANAGED TO GET OFF TO THE SIDE OFF THE FREEWAY AND HAPPENED TO LOOK DOWN TO SEE THE IGNITION KEY TURNED TO THE OFF POSITION. I DONT HAVE ANY OTHER KEYS ATTACHED TO IT BECAUSE I HAD JUST HAD THE STARTER REPLACED MAYBE 1 WEEK BEFORE & WAS ADVISED NOT TO. I STARTED THE CAR THINKING MAYBE IT WAS A FREA…

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ODI 10836305 · 82,000 mi

THE FAILURE THAT OCCURRED ON FEB 12,2016. PUT THE LIFE OF MY CHILD AND MYSELF IN EMINENT DANGER. WHILE TRAVELING 70 MPH IN THE HIGH SPEED LANE, WITH MODERATE TRAFFIC ON THE HIGHWAY, THE CAR SUDDEN SHUT OFF. THE DASHBOARD WENT BLACK, THE ENGINE STALLED AND THE CAR BECAME ALMOST IMPOSSIBLE TO DRIVE. NOT ONE INDICATOR LIGHT ON THE INSIDE OR THE OUTSIDE OF THE VEHICLE WORKED, I REACHED FOR HAZARD LIGHTS THAT DID NOT RESPOND, THE GAS PEDAL WAS UNRESPONSIVE. THE STEERING WAS SLOW AND HARD TO USE- POWER STEERING WAS NOT AVAILABLE. BRAKES SEEMED SLOW…

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ODI 10898359 · 125,000 mi

MY 2009 DODGE JOURNEY SXT WILL COMPLETELY SHUT OFF WHILE DRIVING, NOT STOPPED BUT RIGHT IN THE MIDDLE OF DRIVING. THIS HAS HAPPEN 2 TIMES SENSE GETTING IT BACK FROM THE DEALER IN JANUARY FROM TAKING IT IN FOR THE RECALL FOR THIS VERY PROBLEM. THIS IS VERY DANGEROUS AND NOW I AM BEING TOLD TO BRING IT BACK TO THE DEALERSHIP FOR A DIAGNOSTIC TEST TO SEE IF IT RELATED TO THE RECALL AND IF NOT RELATED THEN I WILL HAVE TO PAY FOR THE DIAGNOSIS LOL YEA RIGHT!! I HAVE NEVER HEARD OF A CAR DYING WHILE DRIVING IT. IF I AM TOLD I HAVE TO PAY AS MICH AS …

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Service Brakes
27
ODI 10465192 · 30,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY SXT. THE CONTACT STATED THAT WITHOUT WARNING, THE VEHICLE WOULD NOT START. THE EXTERIOR AND INTERIOR LIGHTS WORK WITHOUT ANY DIFFICULTIES. THE CONTACT HAVE TO WAIT 30 MINUTES BEFORE THE VEHICLE WOULD START AND OVER TIME IT LOST POWER AND BEGAN TO MAKE A KNOCKING SOUND. THE BRAKE PADS AND THE ROTORS ALSO BEGAN TO WEAR EXCESSIVELY. THE DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED A STARTER, BRAKES, BRAKES PADS, ROTORS, BATTERY, AND STRUTS. THE DEALERS ESTIMATED REPAIR COST WAS $2,000 AT THE CONT…

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ODI 10482422 · 30,000 mi

WHEN I BOUGHT MY CAR IN 2009. I NOTICED THAT MY BRAKES SQUEAKED WHEN I STOP I TOOK IT BACK TO THE DEALERSHIP, I WAS TOLD THAT NOTHING WAS WRONG. KEEP COMPLAINING ALL THE TIME, THEN THE VIBRATION STARTED AND I NEEDED ROTORS AND BRAKES. THE AFTERMARKET BRAKES DOESN'T FIT HAD TO REPLACE THEM WITH THE DEALERSHIP BRAKES. HAD TO REPLACE A TWO TIRE SENSORS. HAD TO HAVE MY ROTORS RESURFACED WILL NEED NEW ROTORS. RECENTLY THE ENGINE COOLANT OVERHEATING LIGHT CAME ON. THE FAN STOP WORKING ITS ELECTRICAL THE MECHANIC CAN'T FIGURE OUT WHY IT STOP. MY CA…

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ODI 10489331 · 53,000 mi

ELECTRICAL SYSTEM FAILURE DUE TO WIRING HARNESS MELTING, RADIATOR CRACKED BECAUSE BRACKET FOR AC IS CONNECTED TOO TIGHT WHEN CAR IS MANUFACTURED, BATTERY DIED PREMATURELY BECAUSE OF FAILED WIRES, ROTORS WARPED CAUSING CAR TO SHAKE VIOLENTLY WHEN BRAKING. ALL THESE PROBLEMS AND OTHERS FOR A CAR WITH ONLY 60,000 MILES. HAVE SPENT OVER $2000 TO DATE IN REPAIRS THAT NUMEROUS PEOPLE HAVE HAD RELATED TO THIS VEHICLE. BASED ON ONLINE COMPLAINTS AND TALKING TO MECHANICS WHO HAVE WORKED ON THIS CAR NO ONE CAN BELIEVE THAT THE CORRECT ELECTRICAL RECALL H…

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3
ODI 10701393 · 17,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT ALSO STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE IMMEDIATELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES AND THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, AFTER A SHORT PERIOD OF TIME THE FAILURE RECURRED MULTIPLE TIMES. ADDITIONALLY, THE TIRES WERE REP…

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ODI 11002853 · 149,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HOLT DODGE AND JEEP DEALER TO GET THE RECALL REPAIRED. UPON TAKING APART THE VEHICLE, THE CONTACT NOTICED THAT THE PARTS WERE NOT THE CORRECT ONES. THE VEHICLE WAS REASSEMBLED AND THE PARTS WERE ORDERED. THE NEXT DAY, WHILE TRAVELING AT HIGH…

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ODI 11282388 · 153,000 mi

ALL OF THE BUTTONS STOPPED WORKING IN THE DRIVER'S SIDE DOOR, ALONG WITH THE TWO BACK DOORS. THE WINDOWS, LOCKS, ETC DO NOT WORK BECAUSE OF THIS. THE AIRBAG LIGHT KEEPS TURNING OFF AND ON. NOW ALL OF THE WIRING IS ACTING LIKE IT IS MESSED UP. THE BRAKE LIGHTS KEEP COMING ON, THE CAR RANDOMLY WON'T START, THE OVERHEAD LIGHT COMES ON WHEN THE RIGHT BLINKER IS USED. NOW THE CAR WON'T SHIFT OUT OF PARK 8/10 TRIES. THE CAR ALSO ACTS LIKE IT LOSES POWER RANDOMLY WHILE DRIVING IN TOWN. THESE PROBLEMS HAVE BEEN LISTED AS RECALLS, YET MY CAR IS NOT ON T…

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0
11
ODI 10458293 · 49,000 mi

ENGINE FAILS TO START. WHEN I TURN ON THE KEY NOTHING HAPPENS. AFTER SEVERAL TURN OF THE KEYS FINALLY THERE IS IGNITION. LAST NIGHT AS MY WIFE WAS DRIVING HOME THE CAR DIES OUT AND SHE LOST HYDRALICS, SO THE BRAKES DIDN'T WORK AND SHE IS LUCKY THAT SHE DID NOT CRASH AND KILL HERSELF OR SOMEONE ELSE. I HAVE HAD THE CAR IN FOR CALLIPER AND BRAKE REPLACEMENT FOR BOTH THE FRONT 22,000 MILES AND REAR 28,000. THE IGNITION STARTING PROBLEM 3 TIMES. *JS

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ODI 10467227 · 18,115 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE BRAKING AT 55 MPH, THE STEERING WHEEL SHOOK. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE BRAKE PADS AND ROTORS WERE REPLACED. THE FAILURE OCCURRED AT LEAST FOUR TIMES AND EACH TIME THE DEALER HAD TO REPLACE THE ROTORS AND BRAKE PADS. ALSO, THE ENGINE WOULD TAKE AT LEAST A COUPLE OF MINUTES BEFORE STARTING. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT SHOULD NOTIFIED NHTSA. THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 18,115 AND THE CURRENT MILEAGE WAS …

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ODI 10471927

PURCHASED VEHICLE IN 2010, TEST DROVE VEHICLE ASKED DEALER TO CHECK THE FOLLOWING COMPONENTS ENGINE, BRAKES, TRANSMISSION. DEALER TOOK CAR TO A REPAIR PLACE STATED EVERYTHING WAS FINE, WENT ON WITH PURCHASE. HAD A OIL CHANGE NOT LONG AFTER PURCHASE FACILITY MENTIONED FRONT AND REAR BRAKES, ROTORS AND CALIPERS WERE BAD..WHICH I HAD NOTICED PEDAL TO BRAKES WERE NOT ENGAGING PROPERLY, SEVERE SAFETY ISSUE. TOOK TO A SECOND BRAKE REPAIR SAME PROBLEM.(S) ON OCCASION ENGINE STALLS WHILE DRIVING, SOMETIMES WILL NOT START AT ALL. SOME ELECTRICAL CO…

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11
ODI 10458601 · 16,000 mi

SINCE I BROUGHT MY JOURNEY I HAD TO GET MY BRAKES REPLACED SEVERAL TIME & ROTORS REPLACE, TRANSMISSION SEALANT LEAK AND RECENTLY WHEN I WAS DRIVING TO WORK MY TIRE PRESSURE LIGHT CAME ON AND WITHIN MINUTES MY TIRE WAS ALMOST FLAT. I WAS ABLE TO JUST MAKE IT TO A GAS STATION AND WENT TO FILL UP MY TIRE AND MY VALVE STEM WENT ALL THE WAY IN AND MY TIRE WENT TOTALLY FLAT AND LOST ALL PRESSURE. MY CAR HAD TO BE TOWED AND ENDED UP SPENDING $300 TO GET MY FRONT PASSENGER AND REAR PASSENGER SIDE VALVE STEMS REPLACED. THE SERVICE GUY AGREED THAT IT WA…

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ODI 10465192 · 30,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY SXT. THE CONTACT STATED THAT WITHOUT WARNING, THE VEHICLE WOULD NOT START. THE EXTERIOR AND INTERIOR LIGHTS WORK WITHOUT ANY DIFFICULTIES. THE CONTACT HAVE TO WAIT 30 MINUTES BEFORE THE VEHICLE WOULD START AND OVER TIME IT LOST POWER AND BEGAN TO MAKE A KNOCKING SOUND. THE BRAKE PADS AND THE ROTORS ALSO BEGAN TO WEAR EXCESSIVELY. THE DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED A STARTER, BRAKES, BRAKES PADS, ROTORS, BATTERY, AND STRUTS. THE DEALERS ESTIMATED REPAIR COST WAS $2,000 AT THE CONT…

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ODI 10471927

PURCHASED VEHICLE IN 2010, TEST DROVE VEHICLE ASKED DEALER TO CHECK THE FOLLOWING COMPONENTS ENGINE, BRAKES, TRANSMISSION. DEALER TOOK CAR TO A REPAIR PLACE STATED EVERYTHING WAS FINE, WENT ON WITH PURCHASE. HAD A OIL CHANGE NOT LONG AFTER PURCHASE FACILITY MENTIONED FRONT AND REAR BRAKES, ROTORS AND CALIPERS WERE BAD..WHICH I HAD NOTICED PEDAL TO BRAKES WERE NOT ENGAGING PROPERLY, SEVERE SAFETY ISSUE. TOOK TO A SECOND BRAKE REPAIR SAME PROBLEM.(S) ON OCCASION ENGINE STALLS WHILE DRIVING, SOMETIMES WILL NOT START AT ALL. SOME ELECTRICAL CO…

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4
ODI 10869972

I' GOT THIS CAR AND THE REPAIRS NEVER STOPPED COMING. I'VE REPLACED THE BRAKES & ROTORS 4 TIMES IN 3 YEARS. I HAD TO PAY TO HAVE THE CAR RE-WIRED DUE TO ELECTRICAL PROBLEMS & ADD A STARTER, REPLACED HOSES. SHOCKS AND BALL JOINTS. THIS HAS TO BE THE WORST VEHICLE EVER.

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ODI 10872336 · 132,000 mi

WE HAVE HAD TO EVERY FEW WEEKS CHANGE EITHER THE ROTORS OR THE HUB. EVER SINCE WE GOT THE CAR IN JANUARY ITS BEEN WITH THE ABS LIGHTS ON CONSTINTLY AND SQUELLING COMING FROM THE RIGHT PASSENGER SIDE ONLY. IT EVEN WILL AT TIMES SHAKE LIKE ITS NOT GOING TO BRAKE AT ALL.

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ODI 10923909 · 160,000 mi

SUSPENSION PARTS FAILING CONSTANTLY, FRONT TIE RODS, SWAY BARS, STRUTS, BALL JOINTS, BUSHINGS WEAR AFTER 10,000 A 15,000 MILES. AS A RESULT ALIGNMENT IS OFF AND CAUSE UNUSUAL WEAR ON THE TIRES RESULTING IN ROUGH UNCOMFORTABLE RIDE. BRAKES GET HOT AND WEAR/ SQUEAK AFTER 10K MILES, SOMETIMES SOONER RESULTING IN HUB CAP DUST AND PAINT CHIPPING. REAR TIE RODS GO BAD RESULTING IN REAR CAMBER BEING OFFSET AND INSIDE OF TIRES WEAR REAL QUICK. RIGHT SIDE DOOR LOCKS HAVE TO BE MANUALLY LOCKED/ UNLOCKED. INTERMITTENT NOT STARTING PROBLEMS, WIN MODULE ALR…

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5
ODI 10458601 · 16,000 mi

SINCE I BROUGHT MY JOURNEY I HAD TO GET MY BRAKES REPLACED SEVERAL TIME & ROTORS REPLACE, TRANSMISSION SEALANT LEAK AND RECENTLY WHEN I WAS DRIVING TO WORK MY TIRE PRESSURE LIGHT CAME ON AND WITHIN MINUTES MY TIRE WAS ALMOST FLAT. I WAS ABLE TO JUST MAKE IT TO A GAS STATION AND WENT TO FILL UP MY TIRE AND MY VALVE STEM WENT ALL THE WAY IN AND MY TIRE WENT TOTALLY FLAT AND LOST ALL PRESSURE. MY CAR HAD TO BE TOWED AND ENDED UP SPENDING $300 TO GET MY FRONT PASSENGER AND REAR PASSENGER SIDE VALVE STEMS REPLACED. THE SERVICE GUY AGREED THAT IT WA…

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ODI 10509692 · 53,600 mi

HAVE HAD THE RACK AND PINION FIXED 1 1/2 YEARS AGO AND IT IS LEAKING AGAIN. HAVE HAD TO PUT 3 SETS OF BRAKE PADS ON IN 3 YEARS. ALSO HAD TO PUT NEW ROTOR AND BRAKE CALIPER ON RIGHT FRONT DUE TO BRAKE LOCKING UP! THIS CAR ONLY HAS 53,600 MILES ON IT AND HAS BEEN ONE THING AFTER ANOTHER BREAKING DOWN ON IT. BEEN TOLD BY TWO DODGE MECHANICS THIS SHOULD NOT BE HAPPENING. WOULD LIKE FOR THE DEALER TO DO SOMETHING ABOUT IT. BEEN TOLD THERE WERE RECALLS ON THIS CAR AND WE HAVE NEVER GOTTEN ONE IN THE MAIL. HELP!! *TR

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ODI 10561150 · 54,390 mi

WE BOUGHT THE DODGE JOURNEY IN DEC 2012 3 WEEKS OR SO LATER I RETURNED TO DEALERSHIP WITH A CLICKING SOUND WHEN I MOVED THE STEERING WHEEL THAT THE FRONT END WAS SHAKING AND THAT THERE WAS A LOAD ROAR LONG STORY SHORT EVERY 6 MONTHS ROTORS BRAKES TIRES ARE HAVING TO BE REPLACED AND I GUESS WHAT REALLY SET THINGS MORE IN MOTION WAS JAN 21 2014 WHILE TRAVELING DOWN THE INTERSTATE TO TAKE A SICK CHILD TO THE DR THE LEFT FRONT TIRE VALVE STEAM BLEW OUT MY HUSBAND GOT THE CAR OFF THE ROAD ONLY TO JACK IT UP TO CHANGE TIRE WHEN THE WEIGHT OF THE VEHI…

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Power Train
28
ODI 10430523 · 80,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH THE VEHICLE STALLED WITHOUT WARNING. UPON RESTARTING THE VEHICLE THE CONTACT WAS ABLE TO CONTINUE DRIVING NORMALLY. THE FAILURE OCCURRED TEN DIFFERENT TIMES AND ON ONE OF THE OCCURRENCES THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR SEPARATE OCCASIONS. IN ADDITION, THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC NUMEROUS TIMES FOR THE IDENTICAL FAILURE. THE SOLENOID PIGTAIL WIRE HARNESS WAS REPLACED BY THE …

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ODI 10465192 · 30,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY SXT. THE CONTACT STATED THAT WITHOUT WARNING, THE VEHICLE WOULD NOT START. THE EXTERIOR AND INTERIOR LIGHTS WORK WITHOUT ANY DIFFICULTIES. THE CONTACT HAVE TO WAIT 30 MINUTES BEFORE THE VEHICLE WOULD START AND OVER TIME IT LOST POWER AND BEGAN TO MAKE A KNOCKING SOUND. THE BRAKE PADS AND THE ROTORS ALSO BEGAN TO WEAR EXCESSIVELY. THE DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED A STARTER, BRAKES, BRAKES PADS, ROTORS, BATTERY, AND STRUTS. THE DEALERS ESTIMATED REPAIR COST WAS $2,000 AT THE CONT…

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ODI 10498278 · 31,000 mi

I PURCHASED THIS CAR IN AUGUST 2010 (IT IS A 2009) AND SINCE THEN, I HAVE HAD THE VEHICLE IN THE SHOP 33 TIMES. I HAVE HAD TO REPLACE ALL BRAKES AND ROTORS, HAD FRONT PASSENGER-SIDE WINDOW MOTOR REPLACED, DRIVER-SIDE IS GOING OUT NOW, HAD LEAKING FROM THE CEILING, REPLACING THE CRACKED RADIATOR RIGHT NOW, HAD THE EMERGENCY BRAKE FIXED, NEEDED NEW RODS AND BUSHINGS, FUEL INJECTORS RUN LOUD, THERE IS A DRONE NOISE FROM THE RIGHT SIDE OF THE VEHICLE WHEN GOING 1800-2000 RPM, ELECTRICAL SYSTEMS SHORT OUT, HAD THE ELECTRIC THROTTLE INDICATOR LIGHT …

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4
ODI 10730424 · 52,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TRANSMISSION WAS REPAIRED AND THE KEY FOBS WERE REPLACED, BUT THE FAILURE PERSISTED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED KNEE AND LOWER BACK INJURIES T…

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ODI 11269019 · 110,000 mi

LEFT DRIVER DOOR WIRING ISSUE CAUSES BOTH FRONT POWER WINDOW CONTROLS ON DRIVER SIDE NOT TO FUNCTION WHEN STATIINARY & DRIVING. INTERMITTENT DASH WARNING LIGHTS FLASH & WINDSHIELD WIPERS ACTIVATE WITHOUT DRIVER INITIATION WHILE DRIVING. AIRBAG & SEAT BELT DASH WARNING LIGHT COMES ON INTERMITTENTLY WHILE DRIVING. CHECK ENGINE FOR POWRETRAIN CONTROL MODULE COMES ON INTERMITTENTLY WHILE DRIVING.

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ODI 11322746 · 111,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE CONTACT STATED THAT SHORTLY AFTER THE VEHICLE WAS REPAIRED, IT BECAME DIFFICULT TO START THE VEHICLE. THE CONTACT STATED THAT TO START THE VEHICLE, THE IGNITION WAS PLACED IN THE ON POSITION AND THE STARTER WAS TAPPED TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO BAXTER CHRYSLER DODGE JEEP RAM BELLEVUE (7713 S 19 TH ST, BELLEVUE, NE 68147, [phone removed…

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3
ODI 10321573 · 22,200 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THERE WERE PIECES OF METAL IN THE TRANSMISSION FLUID PAN. THE DEALER RESET THE CHECK ENGINE LIGHT ACCORDINGLY. THE CONTACT ALSO EXPERIENCED BRAKE FAILURE IN THE PAST AND THE VEHICLE WAS REPAIRED ON THREE SEPARATE OCCASION FOR BRAKE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,200 AND THE CURRENT MILEAGE WAS 28,000.

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ODI 10428974 · 7,536 mi

IN TWO YEARS, FIVE (5) TIMES FOR BRAKE PROBLEMS. WITH 3,000 TO 6,000 MILES BETWEEN EACH BROKE. TWO TIMES ENGINE SUPPORT MOUNT. TWO TIMES WITH POWER TRAIN PROBLEMS. TODAY (10/06/2011) THE JOURNEY 2009 R/T IS IN THE SERVICE CENTER OF ALBERIC COLON CHRYSLER/JEEP IN KENNEDY AVE, SAN JUAN PR FOR THE SAME PROBLEMS AND ALSO : FOR THE AIR CONDITIONER SYSTEM, SUSPENSION, MOTOR COOLING SYSTEM PROBLEMS,LEAKING GREASE IN THE BACK OF THE RIGHT FRONT WHEEL. AND GUESS!!!!!!, BRAKES AGAIN. BOTH, CHRYSLER AND THE DEALER HAS REFUSE TO OBEY THE LAW THAT SAYS, T…

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ODI 10510309 · 98,000 mi

BRAKES, ALLIGNMENT, DRIVE SHAFT WAS BENT...4TH SET OF TIRES PURCHASED IN FEB. 2013 GAS TANK & FUEL PUMP NEEDED REPLACED APRIL 2013 CALIPER LOCKED UP CAUSING FIRE, VEHICLE NEEDED TO BE TOWED MAY 2013. *TR

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9
ODI 10471927

PURCHASED VEHICLE IN 2010, TEST DROVE VEHICLE ASKED DEALER TO CHECK THE FOLLOWING COMPONENTS ENGINE, BRAKES, TRANSMISSION. DEALER TOOK CAR TO A REPAIR PLACE STATED EVERYTHING WAS FINE, WENT ON WITH PURCHASE. HAD A OIL CHANGE NOT LONG AFTER PURCHASE FACILITY MENTIONED FRONT AND REAR BRAKES, ROTORS AND CALIPERS WERE BAD..WHICH I HAD NOTICED PEDAL TO BRAKES WERE NOT ENGAGING PROPERLY, SEVERE SAFETY ISSUE. TOOK TO A SECOND BRAKE REPAIR SAME PROBLEM.(S) ON OCCASION ENGINE STALLS WHILE DRIVING, SOMETIMES WILL NOT START AT ALL. SOME ELECTRICAL CO…

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ODI 10553771 · 95,000 mi

I WAS DRIVING ON THE HIGHWAY, WITH MY DAUGHTER IN THE CAR, AND MY TRUCK COMPLETELY LOST POWER. I WAS LUCKILY ABLE TO PULL OVER AND RESTART THE VEHICLE. IT WAS VERY SCARY AND MY LIFE AND MY DAUGHTER'S LIFE WERE IN JEOPARDY. THIS HAPPENS APPROXIMATELY ONE EVERY 3 WEEKS. TODAY, 11-25-2013, MY FIANCE WAS DRIVING AROUND A ROUNDABOUT, THE CAR DIED AND SHE WAS HIT LIGHTLY FROM BEHIND. ALSO, THE CONTROLS ON MY DRIVER'S SIDE DOOR DO NOT WORK PROPERLY. THEY RARELY ROLL DOWN THE WINDOWS CORRECTLY AND RIGHT NOW, THE BACK DRIVER'S SIDE WINDOW IS DOWN. I HAD…

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ODI 10604944 · 162,000 mi

FIRST INCIDENT WAS SOMETIME IN APRIL 2014. WHILE DRIVING THE ENGINE STALLED (TURNED OFF) THREE TIME DARING THAT SAME DAY. I SUBMITTED AN INCIDENT REPORT TO THIS OFFICE. CALLED DODGE CORPORATE OFFICE AND SPOKE TO A REPRESENTATIVE NAMED [XXX]. SHE HELP US GET THE LOCAL DEALERSHIP FIX THE PCM FLASH THROTTLE BODY, WHICH THE DEALERSHIP STATED WAS CAUSING THE PROBLEM. DODGE HAS A RECALL ON FOR THIS PCM PROBLEM ON THE 2010 AND SOME 2009 JOURNEY MODELS. MY VIN NUMBER WAS NOT COVERED ACCORDING TO DODGE, BUT NOT VIN NUMBERS ARE STATED ON THE RECALL …

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11
ODI 10458601 · 16,000 mi

SINCE I BROUGHT MY JOURNEY I HAD TO GET MY BRAKES REPLACED SEVERAL TIME & ROTORS REPLACE, TRANSMISSION SEALANT LEAK AND RECENTLY WHEN I WAS DRIVING TO WORK MY TIRE PRESSURE LIGHT CAME ON AND WITHIN MINUTES MY TIRE WAS ALMOST FLAT. I WAS ABLE TO JUST MAKE IT TO A GAS STATION AND WENT TO FILL UP MY TIRE AND MY VALVE STEM WENT ALL THE WAY IN AND MY TIRE WENT TOTALLY FLAT AND LOST ALL PRESSURE. MY CAR HAD TO BE TOWED AND ENDED UP SPENDING $300 TO GET MY FRONT PASSENGER AND REAR PASSENGER SIDE VALVE STEMS REPLACED. THE SERVICE GUY AGREED THAT IT WA…

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ODI 10465192 · 30,000 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY SXT. THE CONTACT STATED THAT WITHOUT WARNING, THE VEHICLE WOULD NOT START. THE EXTERIOR AND INTERIOR LIGHTS WORK WITHOUT ANY DIFFICULTIES. THE CONTACT HAVE TO WAIT 30 MINUTES BEFORE THE VEHICLE WOULD START AND OVER TIME IT LOST POWER AND BEGAN TO MAKE A KNOCKING SOUND. THE BRAKE PADS AND THE ROTORS ALSO BEGAN TO WEAR EXCESSIVELY. THE DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED A STARTER, BRAKES, BRAKES PADS, ROTORS, BATTERY, AND STRUTS. THE DEALERS ESTIMATED REPAIR COST WAS $2,000 AT THE CONT…

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ODI 10471927

PURCHASED VEHICLE IN 2010, TEST DROVE VEHICLE ASKED DEALER TO CHECK THE FOLLOWING COMPONENTS ENGINE, BRAKES, TRANSMISSION. DEALER TOOK CAR TO A REPAIR PLACE STATED EVERYTHING WAS FINE, WENT ON WITH PURCHASE. HAD A OIL CHANGE NOT LONG AFTER PURCHASE FACILITY MENTIONED FRONT AND REAR BRAKES, ROTORS AND CALIPERS WERE BAD..WHICH I HAD NOTICED PEDAL TO BRAKES WERE NOT ENGAGING PROPERLY, SEVERE SAFETY ISSUE. TOOK TO A SECOND BRAKE REPAIR SAME PROBLEM.(S) ON OCCASION ENGINE STALLS WHILE DRIVING, SOMETIMES WILL NOT START AT ALL. SOME ELECTRICAL CO…

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1
ODI 11055063

THE PCM NEEDS TO BE REPLACED. I DON'T KNOW MUCH ABOUT CARS SO I DON'T KNOW WHAT THIS MEANS. THE DEALERSHIP DID A DIAGNOSTIC TEST AND I WAS TOLD I NEEDED TO REPLACE THE PCM.

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6
ODI 10261872

THIS VEHICLE HAS SEVERAL DEFECTS THE FRONT END MAKES A WHINING NOISE WHEN TURNING ,THE DASH IS RUBBING ON THE WINDSHIELD WITH AN AWFUL NOISE, IT PULLS TO THE LEFT WHILE DRIVING, AND THE ENGINE SOUNDS LIKE A ROD IS ABOUT READY TO BLOW THROUGH THE HOOD. MY WIFE AND I ARE EMBARRASSED TO DRIVE THIS THING. *TR

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ODI 10458601 · 16,000 mi

SINCE I BROUGHT MY JOURNEY I HAD TO GET MY BRAKES REPLACED SEVERAL TIME & ROTORS REPLACE, TRANSMISSION SEALANT LEAK AND RECENTLY WHEN I WAS DRIVING TO WORK MY TIRE PRESSURE LIGHT CAME ON AND WITHIN MINUTES MY TIRE WAS ALMOST FLAT. I WAS ABLE TO JUST MAKE IT TO A GAS STATION AND WENT TO FILL UP MY TIRE AND MY VALVE STEM WENT ALL THE WAY IN AND MY TIRE WENT TOTALLY FLAT AND LOST ALL PRESSURE. MY CAR HAD TO BE TOWED AND ENDED UP SPENDING $300 TO GET MY FRONT PASSENGER AND REAR PASSENGER SIDE VALVE STEMS REPLACED. THE SERVICE GUY AGREED THAT IT WA…

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ODI 10734263 · 58 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SHOOK WHILE MAKING A RIGHT OR LEFT TURN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE AP…

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Unknown Or Other
21
ODI 10266201 · 856 mi

CAR LEAKS, RIGHT REAR DOOR LOCK WILL NOT ALWAYS LOCK, ALARM WILL NOT CUT OFF, CAR MAKES A FUNNY NOISE WHEN TURNING, CAR QUIT AND FINALLY GOT IT STARTED, PULLS TO LEFT, DOORS WILL LOCK AND WILL TAKE APPROX. 2 MINUTES FOR IT TO UNLOCK, MISSES WHEN PULLING. *TR

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ODI 10726453 · 74,000 mi

ATTEMPTED TO USED THE REMOTE TO UNLOCK THE DOORS BUT IT WOULD NOT WORK. CHANGED THE BATTERY STILL DID NOT WORK. HAD TO USE THE KEY TO UNLOCK THE DRIVER DOOR MANUALLY. ONCE IN THE DOOR LOCKS BUTTONS WOULD NOT UNLOCK THE OTHER DOORS. HAD TO OPEN FRONT PASSENGER DOOR MANUALLY FROM INSIDCHRE THE CAR. PULL UP THE DOOR LOCKS ON BOTH REAR DOORS IN ORDER FOR THE TO BE OPENED. ONCE THE CAR WAS ON WE NOTICED THE REAR WIPER BLADE DOES NOT WORK NOR DOES THE TRUNK OPEN. THERE IS NO MANUAL WAY TO OPEN THE TRUNK AT ALL. I'VE CHECKED THE MANUAL AND IT NEVER DE…

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ODI 10748955 · 60,000 mi

ON MULTIPLE OCCASIONS OVER THE PAST FEW YEARS MY 2009 DODGE JOURNEY WILL NOT START. THERE IS NO WARNING AND IT'S BECOME A GAMBLE TO DRIVE MY CAR AND RISK GETTING STRANDED SOMEWHERE. THE VEHICLE WILL JUST CLICK WHEN I TURN THE KEYFOB AND SOUNDS LIKE A DEAD BATTERY, BUT ALL LIGHTS, RADIO, WINDOWS ETC WORK FINE. I HAVE REPLACED THE BATTERY 3X AS SUGGESTED BY MY LOCAL DODGE DEALERSHIP BUT THEY FAIL TO IDENTIFY WHY THIS IS A RECURRING PROBLEM. I HAVE ALSO BEEN WAITING FOR ALMOST A YEAR FOR REPAIRS RELATED TO RECALLS THEY ARE UNABLE TO CORRECT SI…

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4
ODI 10888919

DODGE RECALL R03. WE HAVE BEEN WAITING OVER A YEAR FOR THE CULLMAN, AL DODGE DEALERSHIP TO PERFORM THE RECALL WORK FOR RECALL R03. DODGE SITE SHOWS THAT PARTS ARE AVAILABLE BUT WE HAVE STILL NOT HEARD BACK FROM CULLMAN CHRYSLER DODGE. WE WERE PUT ON THEIR WAITING LIST OVER A YEAR AGO.

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ODI 11081780 · 9,700 mi

HOW CAN YOU TAKE YOUR CAR TO A DODGE DEALER AND STILL CAN'T GET HELP! WHY DOES MY CAR READ 37 CODES? WHY IS MY ABS TRACKING LIGHT ON CAUSING ME NOT TO SWITCH GEARS? WHY IS MY AIRBAG LIGHT ON AT ALL TIMES? WHY DOES MY BACK UP CAMERA NOT COME ON WHEN NEEDED? WHY HAVEN'T THEY RECALLED THIS PIECE OF TRASH THEY CALL A CAR? I CAN'T GO ANYWHWER WITH OUT IT NOT STARTING AND NEEDING A JUMP. I'M OUT OF ABOUT 2000 AND STILL NO ANSWERS! WHY HAVEN'T I RECEIVED ANY RECALLS?

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ODI 11114381 · 117,000 mi

CAR WILL NOT START AT TIMES, HAVE TO LET SIT FOR ABOUT AN HOUR BEFORE IT WILL START. HAVE BEEN HAVING ISSUE FOR MONTHS. CHANGED BATTERY BUT THAT HAS NOT HELPED. I HAVE POWER TO THE CAR BUT THE ENGINE WILL NOT TURN OVER. SENSOR IN STEERING WHEEL FOR AIRBAG IS ALSO LOOSE, LIGHT COMES ON AND OFF

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0
10
ODI 10748955 · 60,000 mi

ON MULTIPLE OCCASIONS OVER THE PAST FEW YEARS MY 2009 DODGE JOURNEY WILL NOT START. THERE IS NO WARNING AND IT'S BECOME A GAMBLE TO DRIVE MY CAR AND RISK GETTING STRANDED SOMEWHERE. THE VEHICLE WILL JUST CLICK WHEN I TURN THE KEYFOB AND SOUNDS LIKE A DEAD BATTERY, BUT ALL LIGHTS, RADIO, WINDOWS ETC WORK FINE. I HAVE REPLACED THE BATTERY 3X AS SUGGESTED BY MY LOCAL DODGE DEALERSHIP BUT THEY FAIL TO IDENTIFY WHY THIS IS A RECURRING PROBLEM. I HAVE ALSO BEEN WAITING FOR ALMOST A YEAR FOR REPAIRS RELATED TO RECALLS THEY ARE UNABLE TO CORRECT SI…

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ODI 10838715 · 45,000 mi

THERE IS A ELECTRICAL MALFUNCTION IN THIS VEHICLE FUSES GO OUT EVERY COUPLE OF MONTHS, DUAL CONTROL HEAT RIGHT SIDE DOES NOT HEAT, ALSO WHEN DRIVING BURNING SMELL COMING OUT OF HEAT WENT, HAD SEVERAL PARTS REPLACED. I CONTACTED MANUFACTURER REGARDING THE ISSUES, THEIR REPLY WAS " WE ARE SORRY THAT YOU HAVE ISSUES BUT WE CANNOT HELP YOU", PURCHASED AFTER MARKET WARRANTY AND THEY REFUSE TO COVER THE HEAT ISSUE.

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ODI 11058345 · 170,000 mi

SOMETIMES WHILE DRIVING, MY VEHICLE JUST SHUTS OFF FOR NO REASON. IT SHUTS OFF WHILE THE VEHICLE IS IN MOTION. ALSO SOMETIMES WHEN I TURN THE HEATER OFF THE VEHICLE SHUTS OFF. IT HAS HAPPENED ONCE WHILE IN MOTION AND ONCE WHILE STATIONARY.

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4
ODI 10869972

I' GOT THIS CAR AND THE REPAIRS NEVER STOPPED COMING. I'VE REPLACED THE BRAKES & ROTORS 4 TIMES IN 3 YEARS. I HAD TO PAY TO HAVE THE CAR RE-WIRED DUE TO ELECTRICAL PROBLEMS & ADD A STARTER, REPLACED HOSES. SHOCKS AND BALL JOINTS. THIS HAS TO BE THE WORST VEHICLE EVER.

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ODI 10872336 · 132,000 mi

WE HAVE HAD TO EVERY FEW WEEKS CHANGE EITHER THE ROTORS OR THE HUB. EVER SINCE WE GOT THE CAR IN JANUARY ITS BEEN WITH THE ABS LIGHTS ON CONSTINTLY AND SQUELLING COMING FROM THE RIGHT PASSENGER SIDE ONLY. IT EVEN WILL AT TIMES SHAKE LIKE ITS NOT GOING TO BRAKE AT ALL.

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ODI 10923909 · 160,000 mi

SUSPENSION PARTS FAILING CONSTANTLY, FRONT TIE RODS, SWAY BARS, STRUTS, BALL JOINTS, BUSHINGS WEAR AFTER 10,000 A 15,000 MILES. AS A RESULT ALIGNMENT IS OFF AND CAUSE UNUSUAL WEAR ON THE TIRES RESULTING IN ROUGH UNCOMFORTABLE RIDE. BRAKES GET HOT AND WEAR/ SQUEAK AFTER 10K MILES, SOMETIMES SOONER RESULTING IN HUB CAP DUST AND PAINT CHIPPING. REAR TIE RODS GO BAD RESULTING IN REAR CAMBER BEING OFFSET AND INSIDE OF TIRES WEAR REAL QUICK. RIGHT SIDE DOOR LOCKS HAVE TO BE MANUALLY LOCKED/ UNLOCKED. INTERMITTENT NOT STARTING PROBLEMS, WIN MODULE ALR…

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1
ODI 11055063

THE PCM NEEDS TO BE REPLACED. I DON'T KNOW MUCH ABOUT CARS SO I DON'T KNOW WHAT THIS MEANS. THE DEALERSHIP DID A DIAGNOSTIC TEST AND I WAS TOLD I NEEDED TO REPLACE THE PCM.

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2
ODI 10266201 · 856 mi

CAR LEAKS, RIGHT REAR DOOR LOCK WILL NOT ALWAYS LOCK, ALARM WILL NOT CUT OFF, CAR MAKES A FUNNY NOISE WHEN TURNING, CAR QUIT AND FINALLY GOT IT STARTED, PULLS TO LEFT, DOORS WILL LOCK AND WILL TAKE APPROX. 2 MINUTES FOR IT TO UNLOCK, MISSES WHEN PULLING. *TR

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ODI 11694469

The steering locked up could not turn or straighten car out. All electrical things lights air conditioning gas light just went haywire and is still not working. The shifting system I guess is what u call it started slipping out of gear like going into natural or first gear and nothing else. Several cars had to serve to keep from getting hit at 70+ miles an hour and I had no control other than to hit the break on the freeway and pray. Accordingly to the Bob site there's so many problems I know the ones I've had I just didn't know I could let any…

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Steering
17
ODI 10241061 · 60 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE LEFT AND VIBRATED. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES. THE TIRES WERE REPLACED; HOWEVER, THERE WAS NO RESOLUTION TO THE MALFUNCTIONS. ALSO, THE FUEL GAUGE DOES NOT OPERATE PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED CORRECTLY FOR THE FAILURES. THE FAILURE MILEAGE WAS 60 AND CURRENT MILEAGE WAS 3,235. UPDATE…

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ODI 10260817 · 100 mi

I HAVE A BRAND NEW 2009 DODGE JOURNEY. THE STEERING MAKES NOISE, INTERIOR LIGHTS DON'T WORK, HAZARD LIGHTS DON'T WORK, LOCKS MALFUNCTION, ALARM MALFUNCTIONS AND WON'T TURN OFF...I BROUGHT IT IN TO HAVE THE STEERING ISSUE LOOKED AT AND WAS TOLD THEY NEED TO KEEP IT FOR AT LEAST A DAY TO FIX IT. THEY REFUSE, HOWEVER TO GIVE ME A RENTAL UNTIL THEY FIND A DIAGNOSIS, WHICH THEY NOW TELL ME WILL TAKE AT LEAST 2 DAYS. SO, I'M DRIVING AROUND WITH A CAR THAT HAS ONE THING AFTER ANOTHER BREAKING ON IT BECAUSE I CAN'T AFFORD TO GO 2 DAYS WITHOUT A CAR. I …

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ODI 10266201 · 856 mi

CAR LEAKS, RIGHT REAR DOOR LOCK WILL NOT ALWAYS LOCK, ALARM WILL NOT CUT OFF, CAR MAKES A FUNNY NOISE WHEN TURNING, CAR QUIT AND FINALLY GOT IT STARTED, PULLS TO LEFT, DOORS WILL LOCK AND WILL TAKE APPROX. 2 MINUTES FOR IT TO UNLOCK, MISSES WHEN PULLING. *TR

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1
ODI 10526150 · 55,000 mi

I AM NOT REPORTING AN ACCIDENT ... YET. I WAS DRIVING ON RESIDENTIAL STREET ABOUT 35 MPH WHEN THE "AIRBAG WARNING LIGHT" CAME ON. THEREAFTER IT CAME ON EACH TIME I STARTED MY CAR AND STARTED TO DRIVE. CONTACTED NEAREST DEALER AND WAS TOLD THAT MY VEHICLE WAS NOT APART OF THE RECALL ( 09V118000), ALTHOUGH THE RECALL NAMED 2009 DODGE JOURNEYS. THEY WANTED ME TO PAY TO HAVE IT CHECKED! I THEN CALLED CHRYSLER CORP AND SPOKE WITH A REP WHO ALSO STATED THAT MY VEHICLE WAS NOT APART OF THE RECALL. IT APPEARS TO ME THAT IT SHOULD HAVE BEEN SINCE I NEVE…

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5
ODI 10325633 · 21,000 mi

ON MONDAY, MARCH 8, 2010, MY WIFE, TWO YEAR OLD DAUGHTER AND I SUFFERED A THIRD EPISODE OF THE FOLLOWING DANGEROUS MALFUNCTIONS: STEERING, TRANSMISSION AND DRIVETRAIN ISSUES THAT, WITHOUT NOTICE, RESULT IN AN UNBEARABLE SCREECHING AND GRINDING NOISE EMANATING FROM UNDERNEATH THE VEHICLE AT SPEEDS BETWEEN 15 AND 30 MPH, A PAUSE AND HESITATION IN ACCELERATION BETWEEN SPEEDS OF 15 AND 30 M.P.H. THAT CAUSES THE CAR TO JUMP FORWARD, THE IMMEDIATE LOSS OF ACCURATE STEERING AND A BURNING SMELL THROUGHOUT THE CAR INTERIOR WE SUFFERED THE MOST RE…

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ODI 10329718

I PURCHASED A 2009 DODGE JOURNEY IN MAY OF 2009. WITHIN A MONTH OF THE PURCHASE, I HAD THE BRAKES AND ROTORS REPLACED. SINCE THEN, I HAVE COMPLAINED NUMEROUS TIMES ABOUT THE BRAKES PULSATING WHEN APPLIED AND THE STEERING WHEEL SHAKING. THIS HAS BEEN A SAFETY ISSUE SINCE THE PURCHASE OF THE CAR. I HAVE ALL THE DOCUMENTS TO SHOW WHERE I HAVE COMPLAINED TO THE DEALERSHIP. NOW THEY ARE SAYING THE BRAKES ARE NO LONGER UNDER WARRANTY AND I WOULD HAVE TO PAY FOR ANY SERVICE DONE TO THE BRAKES. I AM NOT UNDERSTANDING WHY I SHOULD HAVE TO COME OUT OF MY…

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ODI 10369218 · 8,800 mi

2009 DODGE JOURNEY: PRE-MATURE BRAKE AND ROTOR WEAR CAUSING STEERING SHAKE AT 8,800 MILES AND AGAIN 10 MONTHS LATER AT 15,000 MILES. *TR

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5
ODI 10621005 · 100,000 mi

WHILE DRIVING ON THE FREEWAY @ ABOUT 70 MPH SUDDENLY THE STEERING LOCKED UP AND THERE WAS NO POWER. WHILE I WAS TRYING TO MERGE OVER TO THE SIDE OF THE FREEWAY( I HAD TO CROSS 3 LANE, I WAS ALMOST HIT BY MULTIPLE CARS. I HAD NO CONTROL OF THE CAR. I MANAGED TO GET OFF TO THE SIDE OFF THE FREEWAY AND HAPPENED TO LOOK DOWN TO SEE THE IGNITION KEY TURNED TO THE OFF POSITION. I DONT HAVE ANY OTHER KEYS ATTACHED TO IT BECAUSE I HAD JUST HAD THE STARTER REPLACED MAYBE 1 WEEK BEFORE & WAS ADVISED NOT TO. I STARTED THE CAR THINKING MAYBE IT WAS A FREA…

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ODI 10836305 · 82,000 mi

THE FAILURE THAT OCCURRED ON FEB 12,2016. PUT THE LIFE OF MY CHILD AND MYSELF IN EMINENT DANGER. WHILE TRAVELING 70 MPH IN THE HIGH SPEED LANE, WITH MODERATE TRAFFIC ON THE HIGHWAY, THE CAR SUDDEN SHUT OFF. THE DASHBOARD WENT BLACK, THE ENGINE STALLED AND THE CAR BECAME ALMOST IMPOSSIBLE TO DRIVE. NOT ONE INDICATOR LIGHT ON THE INSIDE OR THE OUTSIDE OF THE VEHICLE WORKED, I REACHED FOR HAZARD LIGHTS THAT DID NOT RESPOND, THE GAS PEDAL WAS UNRESPONSIVE. THE STEERING WAS SLOW AND HARD TO USE- POWER STEERING WAS NOT AVAILABLE. BRAKES SEEMED SLOW…

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ODI 10898359 · 125,000 mi

MY 2009 DODGE JOURNEY SXT WILL COMPLETELY SHUT OFF WHILE DRIVING, NOT STOPPED BUT RIGHT IN THE MIDDLE OF DRIVING. THIS HAS HAPPEN 2 TIMES SENSE GETTING IT BACK FROM THE DEALER IN JANUARY FROM TAKING IT IN FOR THE RECALL FOR THIS VERY PROBLEM. THIS IS VERY DANGEROUS AND NOW I AM BEING TOLD TO BRING IT BACK TO THE DEALERSHIP FOR A DIAGNOSTIC TEST TO SEE IF IT RELATED TO THE RECALL AND IF NOT RELATED THEN I WILL HAVE TO PAY FOR THE DIAGNOSIS LOL YEA RIGHT!! I HAVE NEVER HEARD OF A CAR DYING WHILE DRIVING IT. IF I AM TOLD I HAVE TO PAY AS MICH AS …

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5
ODI 10458601 · 16,000 mi

SINCE I BROUGHT MY JOURNEY I HAD TO GET MY BRAKES REPLACED SEVERAL TIME & ROTORS REPLACE, TRANSMISSION SEALANT LEAK AND RECENTLY WHEN I WAS DRIVING TO WORK MY TIRE PRESSURE LIGHT CAME ON AND WITHIN MINUTES MY TIRE WAS ALMOST FLAT. I WAS ABLE TO JUST MAKE IT TO A GAS STATION AND WENT TO FILL UP MY TIRE AND MY VALVE STEM WENT ALL THE WAY IN AND MY TIRE WENT TOTALLY FLAT AND LOST ALL PRESSURE. MY CAR HAD TO BE TOWED AND ENDED UP SPENDING $300 TO GET MY FRONT PASSENGER AND REAR PASSENGER SIDE VALVE STEMS REPLACED. THE SERVICE GUY AGREED THAT IT WA…

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ODI 10509692 · 53,600 mi

HAVE HAD THE RACK AND PINION FIXED 1 1/2 YEARS AGO AND IT IS LEAKING AGAIN. HAVE HAD TO PUT 3 SETS OF BRAKE PADS ON IN 3 YEARS. ALSO HAD TO PUT NEW ROTOR AND BRAKE CALIPER ON RIGHT FRONT DUE TO BRAKE LOCKING UP! THIS CAR ONLY HAS 53,600 MILES ON IT AND HAS BEEN ONE THING AFTER ANOTHER BREAKING DOWN ON IT. BEEN TOLD BY TWO DODGE MECHANICS THIS SHOULD NOT BE HAPPENING. WOULD LIKE FOR THE DEALER TO DO SOMETHING ABOUT IT. BEEN TOLD THERE WERE RECALLS ON THIS CAR AND WE HAVE NEVER GOTTEN ONE IN THE MAIL. HELP!! *TR

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ODI 10561150 · 54,390 mi

WE BOUGHT THE DODGE JOURNEY IN DEC 2012 3 WEEKS OR SO LATER I RETURNED TO DEALERSHIP WITH A CLICKING SOUND WHEN I MOVED THE STEERING WHEEL THAT THE FRONT END WAS SHAKING AND THAT THERE WAS A LOAD ROAR LONG STORY SHORT EVERY 6 MONTHS ROTORS BRAKES TIRES ARE HAVING TO BE REPLACED AND I GUESS WHAT REALLY SET THINGS MORE IN MOTION WAS JAN 21 2014 WHILE TRAVELING DOWN THE INTERSTATE TO TAKE A SICK CHILD TO THE DR THE LEFT FRONT TIRE VALVE STEAM BLEW OUT MY HUSBAND GOT THE CAR OFF THE ROAD ONLY TO JACK IT UP TO CHANGE TIRE WHEN THE WEIGHT OF THE VEHI…

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6
ODI 10261872

THIS VEHICLE HAS SEVERAL DEFECTS THE FRONT END MAKES A WHINING NOISE WHEN TURNING ,THE DASH IS RUBBING ON THE WINDSHIELD WITH AN AWFUL NOISE, IT PULLS TO THE LEFT WHILE DRIVING, AND THE ENGINE SOUNDS LIKE A ROD IS ABOUT READY TO BLOW THROUGH THE HOOD. MY WIFE AND I ARE EMBARRASSED TO DRIVE THIS THING. *TR

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ODI 10458601 · 16,000 mi

SINCE I BROUGHT MY JOURNEY I HAD TO GET MY BRAKES REPLACED SEVERAL TIME & ROTORS REPLACE, TRANSMISSION SEALANT LEAK AND RECENTLY WHEN I WAS DRIVING TO WORK MY TIRE PRESSURE LIGHT CAME ON AND WITHIN MINUTES MY TIRE WAS ALMOST FLAT. I WAS ABLE TO JUST MAKE IT TO A GAS STATION AND WENT TO FILL UP MY TIRE AND MY VALVE STEM WENT ALL THE WAY IN AND MY TIRE WENT TOTALLY FLAT AND LOST ALL PRESSURE. MY CAR HAD TO BE TOWED AND ENDED UP SPENDING $300 TO GET MY FRONT PASSENGER AND REAR PASSENGER SIDE VALVE STEMS REPLACED. THE SERVICE GUY AGREED THAT IT WA…

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ODI 10734263 · 58 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SHOOK WHILE MAKING A RIGHT OR LEFT TURN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE AP…

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2
ODI 10266201 · 856 mi

CAR LEAKS, RIGHT REAR DOOR LOCK WILL NOT ALWAYS LOCK, ALARM WILL NOT CUT OFF, CAR MAKES A FUNNY NOISE WHEN TURNING, CAR QUIT AND FINALLY GOT IT STARTED, PULLS TO LEFT, DOORS WILL LOCK AND WILL TAKE APPROX. 2 MINUTES FOR IT TO UNLOCK, MISSES WHEN PULLING. *TR

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ODI 11694469

The steering locked up could not turn or straighten car out. All electrical things lights air conditioning gas light just went haywire and is still not working. The shifting system I guess is what u call it started slipping out of gear like going into natural or first gear and nothing else. Several cars had to serve to keep from getting hit at 70+ miles an hour and I had no control other than to hit the break on the freeway and pray. Accordingly to the Bob site there's so many problems I know the ones I've had I just didn't know I could let any…

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

8 patterns with matching reports.

Stalling or loss of power

171 mentions · 11.9% of complaints

Median mileage: 85,000 mi (143 usable records).

ODI 10231205 · 860 mi

2009 JOURNEY SXT WITH 860 MILES WAS DRIVING INTO PARKING LOT WHEN VEHICLE LOST POWER, VEHICLE WOULD NOT RESTART. TAKEN TO DEALER AND PCM WAS REPLACED. ALSO COMPLAINED OF GRINDING/WHINING NOISE WHILE DRIVING, RETURNED TO THE DEALERSHIP 4 TIMES BEFORE REPAIRS WERE ATTEMPTED. POWER STEERING PUMP AND RACK AND PINION REPLACED. STILL HAVE WHINING NOISE INTERMITTENTLY WHILE TURNING LEFT. *TR

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ODI 10347138 · 12,000 mi

I HAVE A 2009 DODGE JOURNEY THAT HAS STALLED ON ME WHILE DRIVING TWICE IN THE LAST MONTH. I LOSE ALL CONTROL OF STEERING AND INTERIOR CONTROLS. THE DEALER HAS BEEN UNABLE TO FIGURE OUT WHAT IS GOING ON. THE CAR HAS LESS THAN 16,000 MILES ON IT. *TR

Look up ODI 10347138 at NHTSA ↗

ODI 10360497 · 28,000 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT BEGAN TO HEAR A GRINDING NOISE FROM THE ENGINE COMPARTMENT. THE VEHICLE SUDDENLY STOPPED ACCELERATING WHILE THE ENGINE WAS RUNNING FOR 30 SECONDS. THE VEHICLE THEN STALLED AND THE CONTACT SMELLED A BURNING ODOR. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 28,000.

Look up ODI 10360497 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

79 mentions · 5.5% of complaints

Median mileage: 88,500 mi (68 usable records).

ODI 10241061 · 60 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE LEFT AND VIBRATED. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES. THE TIRES WERE REPLACED; HOWEVER, THERE WAS NO RESOLUTION TO THE MALFUNCTIONS. ALSO, THE FUEL GAUGE DOES NOT OPERATE PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED CORRECTLY FOR THE FAILURES. THE FAILURE MILEAGE WAS 60 AND CURRENT MILEAGE WAS 3,235. UPDATE…

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ODI 10321573 · 22,200 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THERE WERE PIECES OF METAL IN THE TRANSMISSION FLUID PAN. THE DEALER RESET THE CHECK ENGINE LIGHT ACCORDINGLY. THE CONTACT ALSO EXPERIENCED BRAKE FAILURE IN THE PAST AND THE VEHICLE WAS REPAIRED ON THREE SEPARATE OCCASION FOR BRAKE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,200 AND THE CURRENT MILEAGE WAS 28,000.

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ODI 10340639 · 39,500 mi

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT 65MPH THE CHECK ENGINE LIGHT OR TRACTION ASSIST LIGHT WOULD COME ON AND THE VEHICLE WOULD STOP IN THE MIDDLE OF THE ROAD. THE CONTACT WOULD DRIFT THE VEHICLE TO THE SIDE OF THE ROAD. SHE WOULD WAIT APPROXIMATELY TEN MINUTES AND IT WOULD RESTART, AND OTHER TIMES THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE DEALER RAN A DIAGNOSTIC TEST BUT THERE WOULD BE NO CODES SHOWING AND THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND SHE WAS TOLD WHENEVER T…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

76 mentions · 5.3% of complaints

Median mileage: 64,407 mi (62 usable records).

ODI 10373584 · 2,000 mi

AT 2000 MILES ON MY 2009 DODGE JOURNEY I STARTED HAVING PROBLEMS WITH MY FRONT PASSENGER WINDOW STICKING, AND BRAKES SQUEAKING. ALSO CAR NOT SHIFTING WHEN TAKING OFF AND WHEN YOU SLOW DOWN AND TRY TO SPEED BACK UP. I TOOK IT IN. THEY TOLD ME MAYBE SAP IN WINDOW AND BRAKES FINE. THREE DAYS LATER WINDOW ACTING UP AGAIN. TOOK IT IN. SAME REASON. CLEANED AND GREASED. THIS IS THE EIGHT TIME I'VE TAKEN IT IN. THEY HAVE REPLACED MOTORS, SWITCHES, TRACKS, SEALS AND NOW WONT ROLL UP OR DOWN . THE BRAKES HAVE BEEN AN ISSUE SINCE THE START. AT 2…

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ODI 10380932 · 41,600 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE HAVING THE VEHICLE EXAMINED BY AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS TOLD THE REAR BRAKE CALIPERS WERE NOT FUNCTIONING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 41,600. UPDATED 03/03/11 *BF THE CONSUMER STATED THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DISCOVERED TRANSMISSION FLUID WAS LE…

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ODI 10381385 · 43,201 mi

PURCHASE A DODGE JOURNEY 2009. I INFORM THE DEALER THAT THE WINDOWS WERE NOT COMING DOWN AS THEY SHOULD. DIDN'T GET FIXED. THE KEYLESS REMOTE WAS SUPPOSE TO BE WITH THE CAR IT WASN'T, THEY INSTALLED A AFTER MARKET KEYLESS REMOTE, DON'T WORK CORRECT. THE BRAKES WERE SQUEAKING AND COULD HEAR AIR WITHIN THE CAR WHEN APPLYING BRAKES. I WAS TOLD THAT THERE'S NOTHING WRONG AND IT WAS NORMAL. IT HAS BEEN 4 TO 5 MONTHS LATER NOW ITS NOT STARTING . CONTACT CHRSYLER LLC , TOLD ME I HAD TO HAVE IT TOWED TO A DEALER , GET DIAGNOSE , GET IT FIXED AND I HAVE…

Look up ODI 10381385 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Steering assistance concerns

51 mentions · 3.6% of complaints

Median mileage: 100,000 mi (37 usable records).

ODI 10231205 · 860 mi

2009 JOURNEY SXT WITH 860 MILES WAS DRIVING INTO PARKING LOT WHEN VEHICLE LOST POWER, VEHICLE WOULD NOT RESTART. TAKEN TO DEALER AND PCM WAS REPLACED. ALSO COMPLAINED OF GRINDING/WHINING NOISE WHILE DRIVING, RETURNED TO THE DEALERSHIP 4 TIMES BEFORE REPAIRS WERE ATTEMPTED. POWER STEERING PUMP AND RACK AND PINION REPLACED. STILL HAVE WHINING NOISE INTERMITTENTLY WHILE TURNING LEFT. *TR

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ODI 10266302 · 36,000 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS DESIGNED TO START WITHOUT A KEY BEING PLACED IN THE IGNITION. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT BUMPED THE KEY FOB AND THE VEHICLE AUTOMATICALLY TURNED OFF. THE POWER STEERING AND BRAKES FAILED. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE DEALER STATED THAT THE KEY FOB WAS VERY SENSITIVE. THEY KEPT THE VEHICLE OVERNIGHT AND FOUND NO FAILURES. THE CONTACT BELIEVES THAT THIS IS A SAFETY HAZARD. THE FAILURE AND CURRENT MILEAGES WE…

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ODI 10325633 · 21,000 mi

ON MONDAY, MARCH 8, 2010, MY WIFE, TWO YEAR OLD DAUGHTER AND I SUFFERED A THIRD EPISODE OF THE FOLLOWING DANGEROUS MALFUNCTIONS: STEERING, TRANSMISSION AND DRIVETRAIN ISSUES THAT, WITHOUT NOTICE, RESULT IN AN UNBEARABLE SCREECHING AND GRINDING NOISE EMANATING FROM UNDERNEATH THE VEHICLE AT SPEEDS BETWEEN 15 AND 30 MPH, A PAUSE AND HESITATION IN ACCELERATION BETWEEN SPEEDS OF 15 AND 30 M.P.H. THAT CAUSES THE CAR TO JUMP FORWARD, THE IMMEDIATE LOSS OF ACCURATE STEERING AND A BURNING SMELL THROUGHOUT THE CAR INTERIOR WE SUFFERED THE MOST RE…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

42 mentions · 2.9% of complaints

Median mileage: 22,000 mi (36 usable records).

ODI 10228553 · 40 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTER WILL AUTOMATICALLY MOVE OUT OF POSITION WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS WHEN THE CONTACT SLIGHTLY TAPPED THE GEAR SHIFTER, WHICH CAUSED THE VEHICLE TO SHIFT INTO GEAR OR NEUTRAL WHILE IN MOTION. THE CONTACT CONSIDERS THIS TO BE A VERY SERIOUS SAFETY RISK. THE FAILURE MILEAGE WAS 40 AND CURRENT MILEAGE WAS 300. UPDATED 06/09/08 *BF

Look up ODI 10228553 at NHTSA ↗

ODI 10266302 · 36,000 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS DESIGNED TO START WITHOUT A KEY BEING PLACED IN THE IGNITION. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT BUMPED THE KEY FOB AND THE VEHICLE AUTOMATICALLY TURNED OFF. THE POWER STEERING AND BRAKES FAILED. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE DEALER STATED THAT THE KEY FOB WAS VERY SENSITIVE. THEY KEPT THE VEHICLE OVERNIGHT AND FOUND NO FAILURES. THE CONTACT BELIEVES THAT THIS IS A SAFETY HAZARD. THE FAILURE AND CURRENT MILEAGES WE…

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ODI 10276488 · 22,000 mi

I PURCHASED A 2009 DODGE JOURNEY. AT 22,000 MILES THE BRAKES FAILED. THE FRONT BRAKE PADS HAD COMPLETELY WORN TO THE METAL. THE ROTORS WHERE GOUGED TERRIBLY. THE REAR WERE OK?...THE DEALER STATED "THEY MUST BE USING SOFT PADS"????....UNSAFE TO DRIVE, BRAKE FAILURE COULD OCCUR AT ANY MOMENT. THE 19' TIRES DO NOT MATCH THE VERY SMALL BRAKE ASSEMBLY...AND DODGE'S "BUMPER TO BUMPER" WARRANTY IS A LIE. *TR

Look up ODI 10276488 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

12 mentions · 0.8% of complaints

Median mileage: 77,500 mi (12 usable records).

ODI 10448225 · 62,472 mi

UPON TAKING AN EXIT RAMP FROM THE FREEWAY I REMOVED MY FOOT FROM THE GAS PEDAL AND PLACED IT ON THE BRAKE PEDAL. THE TRACTION CONTROL LIGHT CAME ON AND I IMMEDIATELY LOST POWER, THEN I NOTICED THE ELECTRONIC THROTTLE CONTROL LIGHT WAS FLASHING TOO. AFTER SLUGGISHLY LURCHING MY WAY TO THE SIDE OF THE ROAD I READ THAT THE MANUAL SAID TO PLACE THE VEHICLE IN PARK AND CYCLE THE IGNITION. UPON DOING THIS THE LIGHTS WENT OFF AND THE VEHICLE APPEARED TO FUNCTION NORMALLY. THEN, IT DID IT AGAIN THE NEXT DAY UNDER VERY SIMILAR CIRCUMSTANCES, I REMOVED M…

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ODI 10557839 · 77,000 mi

WHILE MAKING A LEFT HAND TURN, I FELT THE CAR JERK SEVERAL TIMES AS THOUGH I WAS USING ANTI-LOCK BRAKES. THIS WAS CONFUSING SINCE I DID NOT EVEN HAVE MY FOOT ON THE BRAKE. SECONDS LATER I HEARD AN ALMOST GRINDING OR DRAGGING NOISE. I PULLED OVER INTO THE FIRST EMPTY LOT I FOUND AND CHECKED THE TIRES, GOT DOWN AND CHECKED UNDER THE CAR FOR ANYTHING HANGING THAT COULD HAVE BEEN DRAGGING ON THE GROUND, FOUND NOTHING THAT LOOKED OUT OF THE ORDINARY. I THOUGHT THEN THAT THERE MAY HAVE BEEN SNOW OR ICE AROUND THE TIRES SINCE IT HAD SNOWED THE NIG…

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ODI 10610028 · 38,000 mi

MY VEHICLE HAS LESS THAN 90000 MILES AND I'VE PUT 4 SETS OF BRAKES AND ROTORS ON IT. I'VE ALSO HAD NUMEROUS PROBLEMS WITH IT NOT WANTING TO START WHILE THE BATTERY TEST OUT PERFECT. I HAVE PUT 3 SETS OF TIRES ON IT, AND THE TRANSMISSION IS SHIFTING HARD A LOT OF THE TIME ALSO.IT'S A SHAME PEOPLE HAVE TO DIE BEFORE Y'ALL RECALL VEHICLES. *TR

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Fuel smell or leak mentions

1 mentions · 0.1% of complaints

Median mileage: 34,936 mi (1 usable records).

ODI 10467887 · 34,936 mi

I PURCHASED A 2009 DODGE JOURNEY (VIN: [XXX]) ON SEPTEMBER 19, 2011 FROM THE STETLER DODGE CAR DEALERSHIP IN YORK, PA. IT WAS A CERTIFIED PRE-OWNED CAR. SINCE THAT DAY I BOUGHT THE CAR I HAVE BEEN BACK THERE OVER 4 TIMES FOR VARIOUS PROBLEMS. THE FIRST TIME WAS ABOUT 2 WEEKS AFTER I PURCHASED THE CAR (10/3/11), BUT THIS LAST TIME WAS IT FOR ME. THE CAR MAKES A HISSING NOISE WHEN I PRESS THE BRAKES, NOT ALL OF THE TIMES BUT A LOT. DURING THE WINTER MONTHS, I HADN'T NOTICED ANYTHING ELSE OCCURRING ALONG WITH THE NOISE, BUT I HAD STILL TAKEN…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Oil consumption or dilution

1 mentions · 0.1% of complaints

Median mileage: 50,000 mi (1 usable records).

ODI 10441072 · 50,000 mi

I NOTICED MY 2009 DODGE JOURNEY STARTED BURNING OIL. I TOOK TO THE DEALERSHIP KEFFER CHRYSLER JEEP EAGLE TO HAVE A CONSUMPTION TEST RUN ON IT. COME TO FIND OUT MY JOURNEY BURNED ALMOST 4 QUARTS OF OIL AFTER 1700 MILES. THERE WERE NOT WARNING LIGHTS THAT CAME ON TO TELL ME THERE WAS AN ISSUE WITH MY CAR. I BOUGHT MY CAR NEW WITH 12 MILES ON IT. I HAVE ATTEMPTED TO CONTACT CHRYSLER TO SEE IF THEY WOULD PAY MINE OFF AND I WOULD UPGRADE. EVERYONE I TALKED TO KEEP SAYING THEY CAN NOT MAKE THOSE DECISIONS, MAYBE CONTACT THE NHTSA. CHRYSLER HAS NO…

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b