U.S. public vehicle records

2002 Dodge RAM QUAD CAB: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

206 owner complaints analyzed

0 distinct recall campaigns

60,000 mi median reported failure mileage

Scope: 2002 model year. Data updated: 2026-09-30 (September 30, 2026). 156 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Structure is the most frequently named component, appearing in 62 of 206 complaints (30.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	31	15.0%
Steering behavior	27	13.1%
Electrical and battery issues	20	9.7%
Transmission and shifting	11	5.3%
Engine operation	9	4.4%
Fuel system concerns	6	2.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Structure

Electrical System

Service Brakes, Hydraulic:Foundation Components:Disc:Rotor

Unknown Or Other

Steering

Engine And Engine Cooling

Power Train:Automatic Transmission

Air Bags:Frontal

Component breakdown data
Category	Count
Structure	62
Electrical System	18
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor	12
Unknown Or Other	11
Steering	10
Engine And Engine Cooling	7
Power Train:Automatic Transmission	7
Air Bags:Frontal	6

Structure: 62; Electrical System: 18; Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 12; Unknown Or Other: 11; Steering: 10; Engine And Engine Cooling: 7; Power Train:Automatic Transmission: 7; Air Bags:Frontal: 6

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 34; 25,000 to 49,999: 29; 50,000 to 74,999: 39; 75,000 to 99,999: 33; 100,000 to 149,999: 13; 150,000 and above: 8

50,000 to 74,999 miles has the most reports with usable mileage (39). 50 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2017

2018

2019

2002: 1; 2003: 35; 2004: 26; 2005: 17; 2006: 18; 2007: 25; 2008: 22; 2009: 14; 2010: 21; 2011: 15; 2012: 1; 2013: 1; 2014: 2; 2015: 1; 2017: 1; 2018: 4; 2019: 2

Pattern summary

Structure leads the component reports. Braking behavior appears in 31 complaint narratives. Steering behavior appears in 27 complaint narratives. Electrical and battery issues appears in 20 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10000995 · 2003-01-13 (January 13, 2003)

RACK & PINION STEERING LEAKS AND VERY HARD TO TURN WHEN VEHICLE IS COLD, HAS BEEN REPLACED TWICE AND STILL A PROBLEM, ALSO SEVERE CORROSION OF FRONT BUMPER, IS ORDERED AND WILL BE REPLACED.

Owner-reported narrative. 10,000 miles reported. Look up ODI 10000995 at NHTSA ↗

Owner report 10007065 · 2003-02-11 (February 11, 2003)

THE STEERING WHEEL WAS UNABLE TO TURN.*JB

Owner-reported narrative. Look up ODI 10007065 at NHTSA ↗

Owner report 10007570 · 2003-02-16 (February 16, 2003)

TRANSMISSION HITS HARD WHEN TAKING OFF AND WHEN SLOWING DOWN, DEALER HAS PUT IN NEW TRANS. AND COMPUTER, BUT THIS TRUCK STILL HAS SAME PROBLEMS

Owner-reported narrative. 1,006 miles reported. Look up ODI 10007570 at NHTSA ↗

Owner report 10007885 · 2003-02-20 (February 20, 2003)

WHILE DRIVING ALONG THE FRONT END MAKES NOISES. BUT IF YOU HIT A BUMP OR IF THE ROAD IS SPLIT, AND IT GETS BUMPED THE STEERING ON THE TRUCK WILL SNATCH AND THROW YOU AROUND. I HAVE NOTICED THIS MANY TIMES. MY WIFE SAID IT DOES IT ALL TIME. I WAS NOT EXPECTING IT TO DO THIS WILL TRAVELING AND NEARLY WRECKED. I BELIEVE THERE IS SOMETHING WRONG WITH THIS TRUCK.

Owner-reported narrative. Look up ODI 10007885 at NHTSA ↗

Owner report 10007918 · 2003-02-21 (February 21, 2003)

STEERING HAS PULLED TO THE RIGHT CONTINUOUSLY AND CONSISTANTLY SINCE PURCHASE. HAVE FOLLOWED ALL PROCEDURES INCLUDING: BEEN TO SERVICE DEPT. 6+ TIMES, NOTIFIED DAIMLER CHRYSLER, ETC. TOLD THERE IS NOTHING WRONG WITH THE STEERING AND I AM OUT OF LUCK. IT IS A "LEMON". I AM FILING A LAWSUIT.

Owner-reported narrative. 802 miles reported. Look up ODI 10007918 at NHTSA ↗

Owner report 10010133 · 2003-03-08 (March 8, 2003)

CHECK ENGINE LIGHT KEEPS COMING ON. *NLM

Owner-reported narrative. 1,010 miles reported. Look up ODI 10010133 at NHTSA ↗

Owner report 10010134 · 2003-03-08 (March 8, 2003)

CHECK ENGINE LIGHT COMES ON -- RAN ON DRB III FOUND DIAGNOSTIC TROUBLE CODES"S SET FOR NO COMMUNICATION FROM TCM TO PCM CALLED TEC LINE WAS TOLD TO REPLACE PCM RESET VALUES ROAD TESTED VEHICLE-- MOD PO 8035029 * (1) WAS TOLD WIRE CONNECT TCM * (2) REPLACED PCM -- RENTAL01/22/03 - 02/06/03. *NLM

Owner-reported narrative. 2,890 miles reported. Look up ODI 10010134 at NHTSA ↗

Owner report 10010136 · 2003-03-08 (March 8, 2003)

CHECK ENGINE LIGHT APPT. 02/20/03 REY M 03/06/03 CALLED ME. 4:30 + - PM ABOUT PART 4 CLUSTER , ARRIVED 11:15 AM 02/07/03 ASKED 4 BILL BOYD, SERVICE DIR. STATES U WILL B TAKEN CARE OFF. JIMMY LAWRENCE CALLED IN, GENERAL. SALES MANAGER. DOESN'T LIKE MY REACTION, STORMS OUT TO SEE BILL B, WHILE MY RAM IS BEING APPRAISED FOR VALUE, NEW CREDIT FORM IS BROUGHT OUT BY ART AGGUIRRE, SALES AGENT STATES HE NEEDS TO CHECK MY CREDIT TO SEE WHAT KIND OF INTEREST RATES I CAN GET, I STATE I'M NOT HERE TO DO ANOTHER APP GETS ME TO SEE JIMMY, I TELL HIM …

Owner-reported narrative. 3,364 miles reported. Look up ODI 10010136 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

206 unique complaints in this selection. Analysis snapshot: 2026-09-30.

75.7%Usable mileage156 / 206 records

99.5%Valid incident date205 / 206 records

100.0%Valid filing date206 / 206 records

99.0%Ordered incident and filing dates204 / 206 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2001	2002	2003
Structure	5244.1% ODI 10129886 · 5,000 mi DASH CRACKED WITHIN A YEAR OF OWNING THE TRUCK. I ASKED WHEN IT WAS A SMALL CRACK TO BE REPLACED. THE SERVICE MANAGER AT LANDERS IN LITTLE ROCK, AR TRIED TO SAY I HAD CUT IT. NOW THAT THE FACTORY WARRANTY IS OUT THE DASH HAS BECOME A MESS CRACKED FROM END TO END, SIDE TO SIDE. IN LOOKING FOR A SOLUTION TO MY PROBLEM I HAVE BEEN TO SALVAGE YARDS AND AN INDEPENDANT WHO REBUILDS AND WORKS ON DODGE TRUCKS EXCLUSIVELY AND ALL HAVE SAID THEY HAVE HAD AN EXTREME RUN ON 2001 DODGE DASHES AS OF THE LAST 12 MONTHS. Look up ODI 10129886 at NHTSA ↗	6230.1% ODI 10129941 · 86,475 mi DT: THE DRIVERS SIDE ASSIST HANDLE THAT WAS USED TO GET INTO VEHICLE CAME OFF IN THE CONSUMERS HAND AND HE FELL OUT OF TRUCK ON HIS BACK. THE CONSUMER WAS NOT HURT. THE CONSUMER WAS CONCERNED ABOUT HIS GRANDMOTHER USING THE ONE ON THE PASSENGER SIDE TO HELP HER GET IN. THE DEALER REPLACED THEM ALL THE TIME. *JB Look up ODI 10129941 at NHTSA ↗	3831.1% ODI 10179212 · 7,000 mi 03 1500 RAM QUAD CAB WIND NOISE DRIVING ON THE HIGHWAY THE WIND NOISE IS SO BAD THAT YOU THINK THERE IS A WINDOW DOWN ESPECIALLY ON THE PASSENGER SIDE, I HAD TO TAKE THE TRUCK BACK TO THE DEALERSHIP NUMEROUS TIMES THEY REPLACED WEATHER STRIPING ON BOTH SIDES BUT THE VEHICLE STILL HAS A VERY BAD WIND NOISE ON THE RIGHT SIDE. DEALER KEEPS SAYING (COULD NOT DUPLICATE COMPLAINT) I AM A RETIRED MECHANIC AND KNOW BETTER BECAUSE I RIDE IN THE PASSENGER SEAT WHEN MY WIFE DRIVES AND IT WILL DRIVE YOU CRAZY I KNOW THAT THE WIND NOISE IS NOT A NORMAL CON… Look up ODI 10179212 at NHTSA ↗
Electrical System	65.1% ODI 10191534 · 56,000 mi I AM THE ORIGINAL OWNER OF A 2001 DODGE QUAD CAB DASHBOARD IS ALMOST COMPLETELY GONE FROM CRACKING. HAD A PIECE COME OFF AS I WAS DRIVING, AND HIT ME IN THE EYE WHILE WINDOWS WERE OPEN..CALLED D/C ONCE, NO RESPONSE..CALLED TODAY, AND THEY SAID THEY WOULD LOOK AT IT FOR ME..REPORT FROM LOCAL TV SHOWED THIS TO BE A MAJOR PROBLEM. THE ELECTRICAL COMPONENTS ARE FAILED. *AK Look up ODI 10191534 at NHTSA ↗	188.7% ODI 10010134 · 2,890 mi CHECK ENGINE LIGHT COMES ON -- RAN ON DRB III FOUND DIAGNOSTIC TROUBLE CODES"S SET FOR NO COMMUNICATION FROM TCM TO PCM CALLED TEC LINE WAS TOLD TO REPLACE PCM RESET VALUES ROAD TESTED VEHICLE-- MOD PO 8035029 * (1) WAS TOLD WIRE CONNECT TCM * (2) REPLACED PCM -- RENTAL01/22/03 - 02/06/03. *NLM Look up ODI 10010134 at NHTSA ↗	86.6% ODI 10033812 WHILE DRIVING AT ANY SPEED, INTERMITTENTLY STEERING WHEEL LOCKED UP/ BRAKES FAILED, AND TURN SIGNAL WAS NOT WORKING. DEALER HAD INSPECTED VEHICLE 3 TIMES; FIRS T TIME BATTERY CABLE, SECOND TIME DEALER KEPT VEHICLE 1 DAY AND COULD NOT DUPLICATE THE PROBLEM, AND THIRD TIME INSTALLED A MONITOR FOR TEN DAYS, AND STILL COULDN'T CORRECT THE PROBLEM. (DEALER STATED THIS WA SAN ELECTRIC ISSUE. Look up ODI 10033812 at NHTSA ↗
Unknown Or Other	1411.9% ODI 10161999 DASHBOARD ON MY 2001 DODGE 1500 QUAD CAB IS CRACKED. STARTED CRACKING ABOUT 2 YEARS AGO. VEHICLE IS PARKED 9 TIMES OUT OF 10 IN A HOUSE GARAGE OR IN A PARKING GARAGE STRUCTURE FOR WORK. IT'S CRACKED IN 3 DIFFERENT PLACES THE LARGEST CRACK RUNNING FROM THE DEFROSTER VENT ALL THE WAY TO THE AIRBAG LOCATION. *JB Look up ODI 10161999 at NHTSA ↗	115.3% ODI 10028772 DRIVERS SIDE A/C IS 23 DEGREES HOTTER THAN PASSENGER SIDE. HAD IN SHOP 2 OR 3 TIMES AND THE DEALER STILL CANT FIGURE OUT WHY. THERES ONLY ONE CONTROL KNOB ,NOT A DUAL KNOB. Look up ODI 10028772 at NHTSA ↗	32.5% ODI 10747871 · 100,000 mi THE WINDSHIELD APPEARS WEAK HAVING MANY POCK MARKS IN IT. THIS CAUSES THE WINDSHIELD WIPERS TO NEED TO BE REPLACED OFTEN. THE DASH IS SEVERELY CRACKED AND WE ARE AFRAID THAT THIS IS GOING TO CAUSE THE AIR BAG TO RUPTURE ON THE PASSENGER SIDE (BESIDES THE FACT THAT IT IS COMING APART). Look up ODI 10747871 at NHTSA ↗
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor	00.0% No examples available for this selection.	125.8% ODI 10014201 · 26,000 mi I BOUGHT A 2002 DODGE RAM 1500 QUAD CAB AND JUST RETURNED HOME FROM BRINGING MY VEHICLE TO THE DODGE DEALERSHIP. I HAD ASKED THEM TO CHECK OUT THE SHAKING THAT I EXPERIENCED DURING BRAKING. THEY INFORMED ME ALL FOUR ROTORS ARE WARPED AND THE SURFACE COULD NOT BE CUT BECAUSE THEY WOULD BECOME TOO THIN. AT THIS POINT THE DEALERSHIP WANTS ME TO SPEND $800.00 TO CORRECT THE PROBLEM. BEING THAT THIS IS A SAFETY ISSUE AND FROM WHAT I HAVE READ ON THE INTERNET A WIDESPREAD ISSUE WITH THE ROTORS THAT IT SHOULD BE COVERED UNDER THE WARRANTY.*JB Look up ODI 10014201 at NHTSA ↗	119.0% ODI 10045867 · 16,000 mi UNSAFE CONDITION OF STEERING WHEEL SHAKE AND BRAKE PEDAL PULSATING BECAUSE BRAKES ARE PULSATING DUE TO ADVANCED AND PREMATURE ROTOR WARPAGE. THIS TRUCK HAS 18K MILES, AND WAS REPAIRED PREVIOUSLY (OBVIOUSLY INEFFECTIVELY) FOR THE SAME PROBLEM.*AK Look up ODI 10045867 at NHTSA ↗
Steering	65.1% ODI 10004993 · 2,000 mi 2001 DODGE RAM QUAD CAB 4X4. STEERING WANDERS EXCESSIVELY FROM LEFT TO RIGHT. NEARLY IMPOSSIBLE TO MAINTAIN A CONSTANT TRACK LINE ON THE ROAD. HAVE HAD THE VEHICLE INTO THE DEALER AND THEY HAVE REPLACED SOME TIE RODS BUT SEEMS TO HAVE LITTLE EFFECT ON THE WANDERING. I AM AFRAID THAT THIS INABILITY TO CONTROL THE VEHICLE MAY CAUSE AN ACCIDENT. THIS VEHICLE ONLY HAS 18,000 MILES ON IT AND HAS NOT BEEN ABUSED. Look up ODI 10004993 at NHTSA ↗	104.9% ODI 10007065 THE STEERING WHEEL WAS UNABLE TO TURN.*JB Look up ODI 10007065 at NHTSA ↗	75.7% ODI 10153977 · 8,768 mi DT: THE CONTACT STATED AT 60 MPH THE VEHICLE TURNED LEFT AND RIGHT WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER WHERE THE STEERING GEAR WAS REPLACED. UPDATED 05/063/06. JB Look up ODI 10153977 at NHTSA ↗
Air Bags	32.5% ODI 10113914 · 58,000 mi 1)FRONT COLLISION RESULTING IN A COMPLETE FRONT CLIP REPLACEMENT. AIR BAGS DID NOT DEPLOY. 3) DODGE IS REVIEWING CLAIM. *AK Look up ODI 10113914 at NHTSA ↗	31.5% ODI 10043467 I WAS DRIVING DOWN THE ROAD WHEN A TRUCK RAN HIS STOP SIGN AND STOPPED IN THE INTERSECTION (IT IS NOT A 4 STOP). IT WAS LIGHTLY RAINING. WHEN I APPLIED MY BRAKES THE ABS DIDN'T WORK AND I THEN LOST CONTROL SLAMMING INTO THE DITCH EMBANKMENT. MISSING THE TRUCK. I WAS GOING ABOUT 35-40 MPH WHEN I HIT. I HIT HEAD ON INTO THE EMBANKMENT. WHEN I HIT MY AIR BAG DIDN'T DEPLOY AND THE STEERING COLUMN BROKE. *LA Look up ODI 10043467 at NHTSA ↗	75.7% ODI 10413460 I HAVE A 2003 DODGE RAM AND THE DASH HAS 2 CRACKS IN IT. I AM AFRAID THAT THE CRACKS COULD SOMEHOW CAUSE THE AIR BAGS TO DEPLOY. *KB Look up ODI 10413460 at NHTSA ↗
Suspension	32.5% ODI 10014269 WHILE DRIVING MY DODGE 1500 QUAD CAB IT WANDERS ALL OVER THE ROAD MAKING IT DIFFICULT AND UNCOMFORTABLE TO DRIVE. IT PULLS TO THE RIGHT BAD IN THE RIGHT LANE AND BAD TO THE LEFT IN THE LEFT LANE EVEN AFTER ALIGNMENT. CONSULTS WITH THE DEALER HAVE ONLY YIELDED THAT IT IS NORMAL FOR THAT TYPE OF SUSPENSION. I HAVE HAD NO LUCK GETTING THIS RESOLVED AND DRIVING OTHER SIMILAR DODGE RAM'S I HAVE FOUND THAT IT IS NOT "NORMAL".*JB Look up ODI 10014269 at NHTSA ↗	41.9% ODI 10109769 WHEN THE DRIVER ENCOUNTER ROUGH ROADS AND ENTERED A TURN HE NOTICED THAT THE FRONT END BOUNCED. NM THERE WAS A PULSATION IN THE STEERING. THE SERVICE DEALER COULD NOT FIND THE PROBLEM. SC UPDATED 01/11/06. *JB Look up ODI 10109769 at NHTSA ↗	64.9% ODI 10012132 · 1,700 mi THE BALL JOINT AND AXLE FAILED, WHICH CAUSED THE TIRE TO SEPARATE FROM THE VEHICLE. JB THE BALL JOINT AND AXLE FAILED, WHICH CAUSED THE TIRE TO SEPARATE FROM THE VEHICLE. PUERTO RICO POLICE REPORT 03-6-004-00805. MR Look up ODI 10012132 at NHTSA ↗
Suspension:Front	54.2% ODI 10013854 · 60,000 mi STEERING PROBLEM DIAGNOSED BY DODGE DEALER AS NEEDING REPLACEMENT TRACK BAR. FRONT AXLE BOUNCES VIOLENTLY AT HIGHWAY SPEED CAUSING LOSS OF CONTROL. 2001 DODGE RAM 1500, 4X4 QUAD CAB, 64000 MILES. DODGE CLAIMS NO RESPONSIBILITY. *NLM Look up ODI 10013854 at NHTSA ↗	41.9% ODI 10047289 · 17,800 mi I WAS DRIVING UNDER 30 MILES AN HOUR IN MY 2002 DODGE RAM QUAD TRUCK WHEN SOMETHING SNAPPED UNDER THE FRONT OF THE TRUCK CAUSING ME TO LOSE CONTROL OF MY VEHICLE RESULTING INTO CRASHING INTO A TRUCK WAITING TO PULL OUT INTO THE STREET. THE TRUCK ONLY HAD 17,000 MILES AND WE ONLY HAVE HAD IT 22 MONTHS, BOUGHT NEW. THE STEERING ARM WAS OFF AT BOTH ENDS, THE WHEEL CAME OFF AND ALL DAMAGE WAS ON THE INSIDE OF THE WHEEL, THE OTHER WHEEL WAS TURNED STRAIGHT. WHEN ACCIDENT HAPPENED THE TRUCK VEERED TO THE LEFT OUT OF CONTROL. THE AIRBAG NEVER CAME OUT… Look up ODI 10047289 at NHTSA ↗	43.3% ODI 10049937 · 1,000 mi VEHICLE WAS PULLING TO THE RIGHT. CONSUMER HAD THE VEHICLE CHECKED 3 TIMES BUT THE PROBLEM STILL EXISTED. *AK Look up ODI 10049937 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Structure	57,000–92,500 mi	75,000 mi	47	ODI 10129941 · 86,475 mi DT: THE DRIVERS SIDE ASSIST HANDLE THAT WAS USED TO GET INTO VEHICLE CAME OFF IN THE CONSUMERS HAND AND HE FELL OUT OF TRUCK ON HIS BACK. THE CONSUMER WAS NOT HURT. THE CONSUMER WAS CONCERNED ABOUT HIS GRANDMOTHER USING THE ONE ON THE PASSENGER SIDE TO HELP HER GET IN. THE DEALER REPLACED THEM ALL THE TIME. JB Look up ODI 10129941 at NHTSA ↗ ODI 10189392 · 60,000 mi DODGE 2002 RAM QUAD CAB DASH BOARD CRACKING AND COLLAPSING. TR Look up ODI 10189392 at NHTSA ↗ ODI 10189490 · 40,000 mi I OWN A 2002 DODGE RAM 2500 AND FOR SEVERAL YEARS NOW, THE DASHBOARD HAS BEEN CRACKED AND IS OVER TIME CAVING IN. I BROUGHT THIS TO THE ATTENTION OF BONIFACE HIERS DODGE IN MERRITT ISLAND, FL AND THEY SAID IT WAS NOT UNDER WARRANTY AND THEREFORE WOULD BE MY EXPENSE IF I WANTED IT REPLACED. RECENTLY, I HAVE EXPERIENCED PROBLEMS WITH MY LIGHTS AND BELIEVE IT MAY BE CAUSED BY THE DASHBOARD ISSUE. OUR LOCAL NEWS CHANNEL IS RUNNING A STORY ON THIS ISSUE RIGHT NOW (WWW.LOCAL6.COM, CLICK ON PROBLEM SOLVERS)AND HAS LOCATED SEVERAL PEOPLE THROUGHOUT … Look up ODI 10189490 at NHTSA ↗
Electrical System	11,250–86,000 mi	53,000 mi	14	ODI 10010134 · 2,890 mi CHECK ENGINE LIGHT COMES ON -- RAN ON DRB III FOUND DIAGNOSTIC TROUBLE CODES"S SET FOR NO COMMUNICATION FROM TCM TO PCM CALLED TEC LINE WAS TOLD TO REPLACE PCM RESET VALUES ROAD TESTED VEHICLE-- MOD PO 8035029 * (1) WAS TOLD WIRE CONNECT TCM * (2) REPLACED PCM -- RENTAL01/22/03 - 02/06/03. *NLM Look up ODI 10010134 at NHTSA ↗ ODI 10031128 · 600 mi 2002 DODGE RAM 1500 4.7L TRUCK WILL INTERMITTENLY STALL OR HAVE ROUGH IDLE AT STOP,ALSO WHILE DRIVING THE BRAKE AND ABS LIGHT WILL FLASH. DEALER SAYS THEY CANNOT DUPLICATE THE PROBLEM AND REFUSE TO FIX Look up ODI 10031128 at NHTSA ↗ ODI 10041392 · 7,000 mi I PURCHASED A 2002 QUAD CAB 4X4 IN FEBRUARY 2002. FROM ABOUT THE THIRD MONTH, AND UNTIL NOW, AT TIMES THE TRUCK WILL SHUT OFF ITSELF, NORMALLY AT A STOP SIGH OR LIGHT. THERE ARE TIMES WHEN THE TRUCK WAS ROLLING TO A STOP THAT IT SHUTS DOWN. THIS SEEMS TO HAPPEN MORE IN COOLER TEMPERATURE. I HAD THE DEALERSHIP CHECK THE TRUCK APPROXIMATELY 10 TIMES FOR THIS CONDITION AND THEY SAY NOTHING AND THEY CANT DUPLICATE THE PROBLEM. THEN THEY INSTALLED A VDAQ SYSTEM (THE ONLY ONE IN THIS COUNTRY) TO MONITOR THE COMPUTER AND BE MONITORED BY CHRYSLER 24… Look up ODI 10041392 at NHTSA ↗
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor	15,000–32,000 mi	18,399 mi	9	ODI 10014201 · 26,000 mi I BOUGHT A 2002 DODGE RAM 1500 QUAD CAB AND JUST RETURNED HOME FROM BRINGING MY VEHICLE TO THE DODGE DEALERSHIP. I HAD ASKED THEM TO CHECK OUT THE SHAKING THAT I EXPERIENCED DURING BRAKING. THEY INFORMED ME ALL FOUR ROTORS ARE WARPED AND THE SURFACE COULD NOT BE CUT BECAUSE THEY WOULD BECOME TOO THIN. AT THIS POINT THE DEALERSHIP WANTS ME TO SPEND $800.00 TO CORRECT THE PROBLEM. BEING THAT THIS IS A SAFETY ISSUE AND FROM WHAT I HAVE READ ON THE INTERNET A WIDESPREAD ISSUE WITH THE ROTORS THAT IT SHOULD BE COVERED UNDER THE WARRANTY.*JB Look up ODI 10014201 at NHTSA ↗ ODI 10033312 · 18,399 mi I HAVE A 2002 RAM QUAD CAB 4X4. THE ROTORS NEEDED TO BE TURNED TO ELIMINATE A SEVERE BRAKE VIBRATION AT ABOUT 15000 MILES. AT 28000 THEY NEED TO BE REPLACED TO CORRECT THE PROBLEM AGAIN. I STILL HAVE NOT WORN OUT THE ORIGINAL BRAKE PADS. DODGE CUSTOMER SERVICE CONTENDS THAT THE PROBLEM HAS OCCURED BECAUSE OF DRIVING STYLE, ROAD CONDITIONS AND THE WEATHER. I CONTEND THAT THEY ARE POORLY DESIGNED ROTORS. A RAM "TOUGH" TRUCK SHOULD BE ABLE TO WITHSTAND MY WIFE'S HIGHWAY COMMUTE TO WORK. THESE BRAKE "FAILURES" REDUCE THE EFFECTIVE BRAKING ABILITY O… Look up ODI 10033312 at NHTSA ↗ ODI 10036887 · 18,000 mi WE HAVE A 2002 DODGE RAM QUAD CAB THAT WE FEEL IS UNSAFE. WE HAD TO HAVE THE FRONT ROTORS REFACED AT 18,000 MILES AND AGAIN AT 30,000 MILES AFTER TAKING A 2100 MILE TRIP. AT THAT TIME, WE ALSO HAD TO HAVE THE BACK ROTORS REPLACED.A 1/2 TON PICKUP TRUCK SHOULD HAVE A BETTER BRAKE SYSTEM THAN THAT. NEITHER TIME WERE THE BRAKE PADS REPLACED. WE HAVE CONTACTED CHRYSLER AND THEY TOLD US IT WAS DUE TO EITHER ROAD CONDITIONS, DRIVING HABITS OR WEATHER.WE FEEL THIS IS A SAFETY ISSUE BECAUSE THEY GO BAD SO QUICKLY WITH NO WARNING AND CHRYSLER WILL NOT … Look up ODI 10036887 at NHTSA ↗
Unknown Or Other	35,384–89,250 mi	67,500 mi	8	ODI 10125119 · 38,000 mi THE DASH IN MY 2002 RAM 1500 HAS TWO CRACKS IN IT. BOTH AT LEAST 10 INCHES LONG. Look up ODI 10125119 at NHTSA ↗ ODI 10161860 · 20,000 mi DASHBOARD CRACKED IN MANY PLACES. JB Look up ODI 10161860 at NHTSA ↗ ODI 10163773 · 48,000 mi CRACKS IN DASHBOARD. JB Look up ODI 10163773 at NHTSA ↗
Steering	15,505–91,868 mi	53,585 mi	6	ODI 10007918 · 802 mi STEERING HAS PULLED TO THE RIGHT CONTINUOUSLY AND CONSISTANTLY SINCE PURCHASE. HAVE FOLLOWED ALL PROCEDURES INCLUDING: BEEN TO SERVICE DEPT. 6+ TIMES, NOTIFIED DAIMLER CHRYSLER, ETC. TOLD THERE IS NOTHING WRONG WITH THE STEERING AND I AM OUT OF LUCK. IT IS A "LEMON". I AM FILING A LAWSUIT. Look up ODI 10007918 at NHTSA ↗ ODI 10037162 · 14,440 mi I HAVE HAD MY DODGE RAM QUAD CAB IN FOR SERVICE OVER 15 TIMES FOR RUST, WIRING, TWO RECALLS, ENGINE LIGHTS, BAD GAS CAP, BAD STEERING WHEEL, AND LIST CONTINUES....AK Look up ODI 10037162 at NHTSA ↗ ODI 10054818 · 18,700 mi IN COLD WEATHER, STEERING WHEEL WILL NOT TURN OR IS VERY STIFF WHEN VEHICLE IS FIRST DRIVEN. DEGREE OF STEERING EFFORT REQUIRED IS VARIABLE AND IMPOSSIBLE TO ANTICIPATE WHEN DRIVING. LA Look up ODI 10054818 at NHTSA ↗
Engine And Engine Cooling	40,750–85,000 mi	56,500 mi	6	ODI 10091062 · 61,000 mi PURCHASED 2002 QUAD CAB WITH 23 MILES FORM TURLOCK AUTO PLAZA IN APRIL 2002, STARTED NOTICING PROBLEMS RIGHT AWAY, DOOR LOCKS NOT UNLOCKING, WINDOWS NOT OPERATING, ENGINE STALLING, TRANSMISSION SLIPPING, RADIO INTERMITTANTLY WORKING, ETC... VISITED 3 LOCAL DEALERSHIPS. FINAL DIAGNOSIS "GREMLINS" ??? CANNOT DUPLICATE PROBLEM . EVEN THOUGH THEY THEMSELVES NOTED THE TRANSMISSION SLIPPING. ON AUGUST 27, 2004 ENGINE "BLEW UP", ON A MAJOR MOUNTAINOUS HIGHWAY IN THE SLOW LANE, VEHICLE WAS TOWED TO TURLOCK DODGE. SERVICE ADVISOR STATED THE VEHICLE WO… Look up ODI 10091062 at NHTSA ↗ ODI 10123731 · 52,000 mi AT 42000 MILES THE OIL PRESSURE GAUGE STARTED DROPPING AT THE TOP OF A HILL. IN LESS THEN A MINUTES THE TRUCK SHUT ITSELF DOWN. I DRIFTED DOWN THE HILL AND TRIED TO START IT. THERE WAS NO RESPONSE. I CALLED THE DEALER AND HAD IT TOWED. THEY REQUESTED ALL RECEIPTS FOR OIL CHANGES AND ORDERED A NEW ENGINE. THEY HAD SAID THAT THIER MECHANIC PUT A BREAKER BAR ON IT AND COULDN'T MOVE THE ENGINE. IT HAD SEIZED. WHEN THE NEW ENGINE ARRIVED A WEEK LATER THE MECHANIC WENT OUT TO PULL IT IN TO SWAP ENGINES. HE FORGOT AND TRIED TO START IT AND IT STARTED … Look up ODI 10123731 at NHTSA ↗ ODI 10168764 · 29,000 mi DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THERE WAS A STRONG ODOR OF GASOLINE PRESENT. UPON INITIAL INSPECTION, NO LEAKS WERE DETECTED. THE CONTACT ALERTED THE DEALER WHO INSTRUCTED THE CONTACT TO START THE ENGINE AND UPON DOING SO, FLAMES ERUPTED FROM THE ENGINE COMPARTMENT. THE FIRE QUICKLY SPREAD CONSUMING THE VEHICLE. NO INJURIES WERE SUSTAINED, BUT THE VEHICLE WAS A TOTAL LOSS. THE FIRE DEPARTMENT WAS ALERTED, AND EXTINGUISHED THE FLAMES. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO THE D… Look up ODI 10168764 at NHTSA ↗
Power Train:Automatic Transmission	1,006–27,008 mi	2,890 mi	5	ODI 10007570 · 1,006 mi TRANSMISSION HITS HARD WHEN TAKING OFF AND WHEN SLOWING DOWN, DEALER HAS PUT IN NEW TRANS. AND COMPUTER, BUT THIS TRUCK STILL HAS SAME PROBLEMS Look up ODI 10007570 at NHTSA ↗ ODI 10010134 · 2,890 mi CHECK ENGINE LIGHT COMES ON -- RAN ON DRB III FOUND DIAGNOSTIC TROUBLE CODES"S SET FOR NO COMMUNICATION FROM TCM TO PCM CALLED TEC LINE WAS TOLD TO REPLACE PCM RESET VALUES ROAD TESTED VEHICLE-- MOD PO 8035029 * (1) WAS TOLD WIRE CONNECT TCM * (2) REPLACED PCM -- RENTAL01/22/03 - 02/06/03. *NLM Look up ODI 10010134 at NHTSA ↗ ODI 10038803 · 33 mi HAVE OWNED 02 RAM 1500 QUAD CAB SHORT BED FOR OVER A YEAR NOW. AFTER PURCHASING IN AUG 02 HAD IMMEDIATE PROBLEMS WITH FRONT END VIBRATION/SKIP. DEALERSHIP REPLACED 3 SETS OF RIMS AND 4 SETS OF TIRES, SKIP SEAMS TO BE GONE. HOWEVER, CONTINUE TO HAVE VIBRATION/SHAKE AT 40 MPH AND ABOVE, SEEMS AS IF IT IS A DRIVE TRAIN OR ENGINE PROBLEM BUT MILTON DODGE IN MILTON FLORIDA STATES THERE IS NO PROBLEM. IF A WATER BOTTLE IS SITTING IN THE CUP HOLDER YOU CAN REALLY TELL HAD BAD THE TRUCK VIBRATES/SHAKES. HAVE OVER 12 DEALER SERVICE INVOICES WHERE T… Look up ODI 10038803 at NHTSA ↗
Air Bags:Frontal	51,500–127,065 mi	80,126 mi	5	ODI 10047289 · 17,800 mi I WAS DRIVING UNDER 30 MILES AN HOUR IN MY 2002 DODGE RAM QUAD TRUCK WHEN SOMETHING SNAPPED UNDER THE FRONT OF THE TRUCK CAUSING ME TO LOSE CONTROL OF MY VEHICLE RESULTING INTO CRASHING INTO A TRUCK WAITING TO PULL OUT INTO THE STREET. THE TRUCK ONLY HAD 17,000 MILES AND WE ONLY HAVE HAD IT 22 MONTHS, BOUGHT NEW. THE STEERING ARM WAS OFF AT BOTH ENDS, THE WHEEL CAME OFF AND ALL DAMAGE WAS ON THE INSIDE OF THE WHEEL, THE OTHER WHEEL WAS TURNED STRAIGHT. WHEN ACCIDENT HAPPENED THE TRUCK VEERED TO THE LEFT OUT OF CONTROL. THE AIRBAG NEVER CAME OUT… Look up ODI 10047289 at NHTSA ↗ ODI 10160965 · 51,500 mi DT: THE CONTACT STATED THAT THE PASSENGER SIDE OF THE VEHICLE'S DASHBOARD DEVELOPED A CRACK WHERE THE AIRBAG IS LOCATED. THE VEHICLE WAS TAKEN TO THE DEALER ON 06/26/06 WHO DETERMINED THAT THE DEFECT WAS NOT COVERED UNDER WARRANTY AND DID NOT REPAIR THE CRACK. THE PASSENGER SIDE OF THE DASHBOARD HAS DEVELOPED THREE ADDITIONAL CRACKS SINCE THE INCIDENT OCCURRED. Look up ODI 10160965 at NHTSA ↗ ODI 10229499 · 80,126 mi DASHBOARD OF TRUCK HAS SEVERAL SEVERE CRACKS IN IT. LARGEST FROM WINDSHIELD TO GLOVE BOX = WHERE PASSENGER AIRBAG IS LOCATED. TR Look up ODI 10229499 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-10	None	No examples available for this selection.
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2002: 71 complaints · 2003: 46 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2002	13	43	71
2003	19	36	46

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2002	203	2	1
2003	120	1	1

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Structure	Electrical System	Service Brakes, Hydraulic:Foundation Components:Disc:Rotor	Unknown Or Other	Steering	Engine And Engine Cooling	Power Train:Automatic Transmission	Air Bags:Frontal
Structure	—	2 ODI 10192029 · 80,000 mi DASHBOARD IS CRACKING AND FALLING IN EXPOSING ELECTRICAL COMPONENTS TO SUNLIGHT AND INTENSE HEAT. THE PROBLEM IS GETTING WORSE AS TIME GOES ON. TR Look up ODI 10192029 at NHTSA ↗ ODI 10427217 DASH IS CRACKING IN SEVERAL PLACES DROPPING PARTS OF DASHBOARD INTO FAN MOTOR TO OVERHEAT CAUSING INTERFERENCE WITH AIR CONDITIONER OPERATION. TR Look up ODI 10427217 at NHTSA ↗	0	1 ODI 10203511 · 93,000 mi PURCHASED 2002 DODGE RAM USED. AT FIRST SERVICE INTERVAL, RACK AND PINION BOOTS WERE LEAKING, MAIN SEAL WAS SHOT. ALSO HAD MANIFOLD LEAK, ALONG WITH A STEERING PROBLEM THAT CAUSES SHAKING AT 40 MPH. STEERING PROBLEM STILL REMAINS, AND THERE IS A LOUD RATTLE THAT THE DEALERSHIP CANNOT FIND. THIS VEHICLE HAS BEEN A NIGHTMARE, MOST RECENTLY, MY FUEL PUMP DECIDED TO QUIT WORKING. ALSO, THE INTERIOR TRIM, NAMELY THE HAND GRIPS ON THE DRIVER AND PASSENGER DOOR HAVE BEEN REPLACED NUMEROUS TIMES, DUE TO THE CHEAP PLASTIC THAT IS USED AS A HOLDING … Look up ODI 10203511 at NHTSA ↗	2 ODI 10203511 · 93,000 mi PURCHASED 2002 DODGE RAM USED. AT FIRST SERVICE INTERVAL, RACK AND PINION BOOTS WERE LEAKING, MAIN SEAL WAS SHOT. ALSO HAD MANIFOLD LEAK, ALONG WITH A STEERING PROBLEM THAT CAUSES SHAKING AT 40 MPH. STEERING PROBLEM STILL REMAINS, AND THERE IS A LOUD RATTLE THAT THE DEALERSHIP CANNOT FIND. THIS VEHICLE HAS BEEN A NIGHTMARE, MOST RECENTLY, MY FUEL PUMP DECIDED TO QUIT WORKING. ALSO, THE INTERIOR TRIM, NAMELY THE HAND GRIPS ON THE DRIVER AND PASSENGER DOOR HAVE BEEN REPLACED NUMEROUS TIMES, DUE TO THE CHEAP PLASTIC THAT IS USED AS A HOLDING … Look up ODI 10203511 at NHTSA ↗ ODI 10361536 · 88,470 mi I HAVE A 2002 DODGE RAM 1500 QUAD CAB 4X4, VERY WELL MAINTAINED AND WAS NEVER ABUSED. ABOUT 8 MONTHS AGO I NOTICED A CRACK ON THE DASHBOARD ON THE PASSENGER SIDE. WITHIN SEVERAL MONTHS ONE CRACK HAD GROWN TO 6 CRACKS. THEN ABOUT 1 MONTH AGO THE AIR WOULD NOT FLOW THROUGH THE DASH VENTS ANYMORE. IN ORDER TO FIND OUT THE PROBLEM I HAD TO REMOVE THE DASH BOARD TO GET THE HEAT AND AIR SYSTEM. WHEN I REMOVED THE DASH BOARD IT CRUMBLED INTO ABOUT 20 PCS. UPON INSPECTION OF THE AIR PROBLEM I FOUND OUT THE BLEND DOOR THAT CONTROLS THE AIR TO THE DASH … Look up ODI 10361536 at NHTSA ↗	1 ODI 10203511 · 93,000 mi PURCHASED 2002 DODGE RAM USED. AT FIRST SERVICE INTERVAL, RACK AND PINION BOOTS WERE LEAKING, MAIN SEAL WAS SHOT. ALSO HAD MANIFOLD LEAK, ALONG WITH A STEERING PROBLEM THAT CAUSES SHAKING AT 40 MPH. STEERING PROBLEM STILL REMAINS, AND THERE IS A LOUD RATTLE THAT THE DEALERSHIP CANNOT FIND. THIS VEHICLE HAS BEEN A NIGHTMARE, MOST RECENTLY, MY FUEL PUMP DECIDED TO QUIT WORKING. ALSO, THE INTERIOR TRIM, NAMELY THE HAND GRIPS ON THE DRIVER AND PASSENGER DOOR HAVE BEEN REPLACED NUMEROUS TIMES, DUE TO THE CHEAP PLASTIC THAT IS USED AS A HOLDING … Look up ODI 10203511 at NHTSA ↗	0	0
Electrical System	2 ODI 10192029 · 80,000 mi DASHBOARD IS CRACKING AND FALLING IN EXPOSING ELECTRICAL COMPONENTS TO SUNLIGHT AND INTENSE HEAT. THE PROBLEM IS GETTING WORSE AS TIME GOES ON. TR Look up ODI 10192029 at NHTSA ↗ ODI 10427217 DASH IS CRACKING IN SEVERAL PLACES DROPPING PARTS OF DASHBOARD INTO FAN MOTOR TO OVERHEAT CAUSING INTERFERENCE WITH AIR CONDITIONER OPERATION. TR Look up ODI 10427217 at NHTSA ↗	—	1 ODI 10064170 · 15,000 mi EXCESSIVE STOPLAMP FAILURES, REPLACED LAMPS DUE TO MELTING OF BASE REPEATEDLY,4TH TIME IN 8 MOS. NO SERVICE KIT OR UPGRADES AVAILABLE, CHECK CHEVY, SAME TAIL LIGHT BOARD SET-UP, SAME PROBLEMS, PERHAPS THEY HAVE A BULLETIN ON PROBLEM?*AK SEVERE SHAKING UNDER BRAKING, STARTED AT 15K MILES, SERVICER REFUSES TO COVER UNDER WARRANTY (12K WARRANTY), HAVE FOUND NUMEROUS ISSUES WITH THESE ROTORS. SEVERE SHAKING ON SWEEPING RIGHT HAND FREEWAY TURNS, PRESENTLY SCHEDULED FOR SERVICE AT ANTIOCH/DELTA DODGE. ENGINE INTERMITTENTLY STALLING, UNABLE TO DUPL… Look up ODI 10064170 at NHTSA ↗	0	1 ODI 10091386 ELECTRICAL - CANNOT CHARGE A CELL PHONE IN ANY OF THE RECEPTACLES. WORKS IN OTHER VEHICLES. TRANSMISSION - CHANGES GEARS VERY ROUGH, SOMTIMES ON ACCELERATION, ALL THE TIME WHEN DECELERATING. STEERING - AT TIMES THE STEERING DOES NOT WANT TO WORK. WILL NOT TURN, VERY HARD AS IF NO RACK AND PINION. TRUCK SLIDES OUT AT TIMES DURING TURNS, STEERING GETS PULLED.*AK Look up ODI 10091386 at NHTSA ↗	0	2 ODI 10010134 · 2,890 mi CHECK ENGINE LIGHT COMES ON -- RAN ON DRB III FOUND DIAGNOSTIC TROUBLE CODES"S SET FOR NO COMMUNICATION FROM TCM TO PCM CALLED TEC LINE WAS TOLD TO REPLACE PCM RESET VALUES ROAD TESTED VEHICLE-- MOD PO 8035029 * (1) WAS TOLD WIRE CONNECT TCM * (2) REPLACED PCM -- RENTAL01/22/03 - 02/06/03. NLM Look up ODI 10010134 at NHTSA ↗ ODI 10091386 ELECTRICAL - CANNOT CHARGE A CELL PHONE IN ANY OF THE RECEPTACLES. WORKS IN OTHER VEHICLES. TRANSMISSION - CHANGES GEARS VERY ROUGH, SOMTIMES ON ACCELERATION, ALL THE TIME WHEN DECELERATING. STEERING - AT TIMES THE STEERING DOES NOT WANT TO WORK. WILL NOT TURN, VERY HARD AS IF NO RACK AND PINION. TRUCK SLIDES OUT AT TIMES DURING TURNS, STEERING GETS PULLED.AK Look up ODI 10091386 at NHTSA ↗	0
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor	0	1 ODI 10064170 · 15,000 mi EXCESSIVE STOPLAMP FAILURES, REPLACED LAMPS DUE TO MELTING OF BASE REPEATEDLY,4TH TIME IN 8 MOS. NO SERVICE KIT OR UPGRADES AVAILABLE, CHECK CHEVY, SAME TAIL LIGHT BOARD SET-UP, SAME PROBLEMS, PERHAPS THEY HAVE A BULLETIN ON PROBLEM?*AK SEVERE SHAKING UNDER BRAKING, STARTED AT 15K MILES, SERVICER REFUSES TO COVER UNDER WARRANTY (12K WARRANTY), HAVE FOUND NUMEROUS ISSUES WITH THESE ROTORS. SEVERE SHAKING ON SWEEPING RIGHT HAND FREEWAY TURNS, PRESENTLY SCHEDULED FOR SERVICE AT ANTIOCH/DELTA DODGE. ENGINE INTERMITTENTLY STALLING, UNABLE TO DUPL… Look up ODI 10064170 at NHTSA ↗	—	0	0	0	0	0
Unknown Or Other	1 ODI 10203511 · 93,000 mi PURCHASED 2002 DODGE RAM USED. AT FIRST SERVICE INTERVAL, RACK AND PINION BOOTS WERE LEAKING, MAIN SEAL WAS SHOT. ALSO HAD MANIFOLD LEAK, ALONG WITH A STEERING PROBLEM THAT CAUSES SHAKING AT 40 MPH. STEERING PROBLEM STILL REMAINS, AND THERE IS A LOUD RATTLE THAT THE DEALERSHIP CANNOT FIND. THIS VEHICLE HAS BEEN A NIGHTMARE, MOST RECENTLY, MY FUEL PUMP DECIDED TO QUIT WORKING. ALSO, THE INTERIOR TRIM, NAMELY THE HAND GRIPS ON THE DRIVER AND PASSENGER DOOR HAVE BEEN REPLACED NUMEROUS TIMES, DUE TO THE CHEAP PLASTIC THAT IS USED AS A HOLDING … Look up ODI 10203511 at NHTSA ↗	0	0	—	1 ODI 10203511 · 93,000 mi PURCHASED 2002 DODGE RAM USED. AT FIRST SERVICE INTERVAL, RACK AND PINION BOOTS WERE LEAKING, MAIN SEAL WAS SHOT. ALSO HAD MANIFOLD LEAK, ALONG WITH A STEERING PROBLEM THAT CAUSES SHAKING AT 40 MPH. STEERING PROBLEM STILL REMAINS, AND THERE IS A LOUD RATTLE THAT THE DEALERSHIP CANNOT FIND. THIS VEHICLE HAS BEEN A NIGHTMARE, MOST RECENTLY, MY FUEL PUMP DECIDED TO QUIT WORKING. ALSO, THE INTERIOR TRIM, NAMELY THE HAND GRIPS ON THE DRIVER AND PASSENGER DOOR HAVE BEEN REPLACED NUMEROUS TIMES, DUE TO THE CHEAP PLASTIC THAT IS USED AS A HOLDING … Look up ODI 10203511 at NHTSA ↗	1 ODI 10203511 · 93,000 mi PURCHASED 2002 DODGE RAM USED. AT FIRST SERVICE INTERVAL, RACK AND PINION BOOTS WERE LEAKING, MAIN SEAL WAS SHOT. ALSO HAD MANIFOLD LEAK, ALONG WITH A STEERING PROBLEM THAT CAUSES SHAKING AT 40 MPH. STEERING PROBLEM STILL REMAINS, AND THERE IS A LOUD RATTLE THAT THE DEALERSHIP CANNOT FIND. THIS VEHICLE HAS BEEN A NIGHTMARE, MOST RECENTLY, MY FUEL PUMP DECIDED TO QUIT WORKING. ALSO, THE INTERIOR TRIM, NAMELY THE HAND GRIPS ON THE DRIVER AND PASSENGER DOOR HAVE BEEN REPLACED NUMEROUS TIMES, DUE TO THE CHEAP PLASTIC THAT IS USED AS A HOLDING … Look up ODI 10203511 at NHTSA ↗	0	0
Steering	2 ODI 10203511 · 93,000 mi PURCHASED 2002 DODGE RAM USED. AT FIRST SERVICE INTERVAL, RACK AND PINION BOOTS WERE LEAKING, MAIN SEAL WAS SHOT. ALSO HAD MANIFOLD LEAK, ALONG WITH A STEERING PROBLEM THAT CAUSES SHAKING AT 40 MPH. STEERING PROBLEM STILL REMAINS, AND THERE IS A LOUD RATTLE THAT THE DEALERSHIP CANNOT FIND. THIS VEHICLE HAS BEEN A NIGHTMARE, MOST RECENTLY, MY FUEL PUMP DECIDED TO QUIT WORKING. ALSO, THE INTERIOR TRIM, NAMELY THE HAND GRIPS ON THE DRIVER AND PASSENGER DOOR HAVE BEEN REPLACED NUMEROUS TIMES, DUE TO THE CHEAP PLASTIC THAT IS USED AS A HOLDING … Look up ODI 10203511 at NHTSA ↗ ODI 10361536 · 88,470 mi I HAVE A 2002 DODGE RAM 1500 QUAD CAB 4X4, VERY WELL MAINTAINED AND WAS NEVER ABUSED. ABOUT 8 MONTHS AGO I NOTICED A CRACK ON THE DASHBOARD ON THE PASSENGER SIDE. WITHIN SEVERAL MONTHS ONE CRACK HAD GROWN TO 6 CRACKS. THEN ABOUT 1 MONTH AGO THE AIR WOULD NOT FLOW THROUGH THE DASH VENTS ANYMORE. IN ORDER TO FIND OUT THE PROBLEM I HAD TO REMOVE THE DASH BOARD TO GET THE HEAT AND AIR SYSTEM. WHEN I REMOVED THE DASH BOARD IT CRUMBLED INTO ABOUT 20 PCS. UPON INSPECTION OF THE AIR PROBLEM I FOUND OUT THE BLEND DOOR THAT CONTROLS THE AIR TO THE DASH … Look up ODI 10361536 at NHTSA ↗	1 ODI 10091386 ELECTRICAL - CANNOT CHARGE A CELL PHONE IN ANY OF THE RECEPTACLES. WORKS IN OTHER VEHICLES. TRANSMISSION - CHANGES GEARS VERY ROUGH, SOMTIMES ON ACCELERATION, ALL THE TIME WHEN DECELERATING. STEERING - AT TIMES THE STEERING DOES NOT WANT TO WORK. WILL NOT TURN, VERY HARD AS IF NO RACK AND PINION. TRUCK SLIDES OUT AT TIMES DURING TURNS, STEERING GETS PULLED.*AK Look up ODI 10091386 at NHTSA ↗	0	1 ODI 10203511 · 93,000 mi PURCHASED 2002 DODGE RAM USED. AT FIRST SERVICE INTERVAL, RACK AND PINION BOOTS WERE LEAKING, MAIN SEAL WAS SHOT. ALSO HAD MANIFOLD LEAK, ALONG WITH A STEERING PROBLEM THAT CAUSES SHAKING AT 40 MPH. STEERING PROBLEM STILL REMAINS, AND THERE IS A LOUD RATTLE THAT THE DEALERSHIP CANNOT FIND. THIS VEHICLE HAS BEEN A NIGHTMARE, MOST RECENTLY, MY FUEL PUMP DECIDED TO QUIT WORKING. ALSO, THE INTERIOR TRIM, NAMELY THE HAND GRIPS ON THE DRIVER AND PASSENGER DOOR HAVE BEEN REPLACED NUMEROUS TIMES, DUE TO THE CHEAP PLASTIC THAT IS USED AS A HOLDING … Look up ODI 10203511 at NHTSA ↗	—	1 ODI 10203511 · 93,000 mi PURCHASED 2002 DODGE RAM USED. AT FIRST SERVICE INTERVAL, RACK AND PINION BOOTS WERE LEAKING, MAIN SEAL WAS SHOT. ALSO HAD MANIFOLD LEAK, ALONG WITH A STEERING PROBLEM THAT CAUSES SHAKING AT 40 MPH. STEERING PROBLEM STILL REMAINS, AND THERE IS A LOUD RATTLE THAT THE DEALERSHIP CANNOT FIND. THIS VEHICLE HAS BEEN A NIGHTMARE, MOST RECENTLY, MY FUEL PUMP DECIDED TO QUIT WORKING. ALSO, THE INTERIOR TRIM, NAMELY THE HAND GRIPS ON THE DRIVER AND PASSENGER DOOR HAVE BEEN REPLACED NUMEROUS TIMES, DUE TO THE CHEAP PLASTIC THAT IS USED AS A HOLDING … Look up ODI 10203511 at NHTSA ↗	1 ODI 10091386 ELECTRICAL - CANNOT CHARGE A CELL PHONE IN ANY OF THE RECEPTACLES. WORKS IN OTHER VEHICLES. TRANSMISSION - CHANGES GEARS VERY ROUGH, SOMTIMES ON ACCELERATION, ALL THE TIME WHEN DECELERATING. STEERING - AT TIMES THE STEERING DOES NOT WANT TO WORK. WILL NOT TURN, VERY HARD AS IF NO RACK AND PINION. TRUCK SLIDES OUT AT TIMES DURING TURNS, STEERING GETS PULLED.*AK Look up ODI 10091386 at NHTSA ↗	0
Engine And Engine Cooling	1 ODI 10203511 · 93,000 mi PURCHASED 2002 DODGE RAM USED. AT FIRST SERVICE INTERVAL, RACK AND PINION BOOTS WERE LEAKING, MAIN SEAL WAS SHOT. ALSO HAD MANIFOLD LEAK, ALONG WITH A STEERING PROBLEM THAT CAUSES SHAKING AT 40 MPH. STEERING PROBLEM STILL REMAINS, AND THERE IS A LOUD RATTLE THAT THE DEALERSHIP CANNOT FIND. THIS VEHICLE HAS BEEN A NIGHTMARE, MOST RECENTLY, MY FUEL PUMP DECIDED TO QUIT WORKING. ALSO, THE INTERIOR TRIM, NAMELY THE HAND GRIPS ON THE DRIVER AND PASSENGER DOOR HAVE BEEN REPLACED NUMEROUS TIMES, DUE TO THE CHEAP PLASTIC THAT IS USED AS A HOLDING … Look up ODI 10203511 at NHTSA ↗	0	0	1 ODI 10203511 · 93,000 mi PURCHASED 2002 DODGE RAM USED. AT FIRST SERVICE INTERVAL, RACK AND PINION BOOTS WERE LEAKING, MAIN SEAL WAS SHOT. ALSO HAD MANIFOLD LEAK, ALONG WITH A STEERING PROBLEM THAT CAUSES SHAKING AT 40 MPH. STEERING PROBLEM STILL REMAINS, AND THERE IS A LOUD RATTLE THAT THE DEALERSHIP CANNOT FIND. THIS VEHICLE HAS BEEN A NIGHTMARE, MOST RECENTLY, MY FUEL PUMP DECIDED TO QUIT WORKING. ALSO, THE INTERIOR TRIM, NAMELY THE HAND GRIPS ON THE DRIVER AND PASSENGER DOOR HAVE BEEN REPLACED NUMEROUS TIMES, DUE TO THE CHEAP PLASTIC THAT IS USED AS A HOLDING … Look up ODI 10203511 at NHTSA ↗	1 ODI 10203511 · 93,000 mi PURCHASED 2002 DODGE RAM USED. AT FIRST SERVICE INTERVAL, RACK AND PINION BOOTS WERE LEAKING, MAIN SEAL WAS SHOT. ALSO HAD MANIFOLD LEAK, ALONG WITH A STEERING PROBLEM THAT CAUSES SHAKING AT 40 MPH. STEERING PROBLEM STILL REMAINS, AND THERE IS A LOUD RATTLE THAT THE DEALERSHIP CANNOT FIND. THIS VEHICLE HAS BEEN A NIGHTMARE, MOST RECENTLY, MY FUEL PUMP DECIDED TO QUIT WORKING. ALSO, THE INTERIOR TRIM, NAMELY THE HAND GRIPS ON THE DRIVER AND PASSENGER DOOR HAVE BEEN REPLACED NUMEROUS TIMES, DUE TO THE CHEAP PLASTIC THAT IS USED AS A HOLDING … Look up ODI 10203511 at NHTSA ↗	—	0	0
Power Train:Automatic Transmission	0	2 ODI 10010134 · 2,890 mi CHECK ENGINE LIGHT COMES ON -- RAN ON DRB III FOUND DIAGNOSTIC TROUBLE CODES"S SET FOR NO COMMUNICATION FROM TCM TO PCM CALLED TEC LINE WAS TOLD TO REPLACE PCM RESET VALUES ROAD TESTED VEHICLE-- MOD PO 8035029 * (1) WAS TOLD WIRE CONNECT TCM * (2) REPLACED PCM -- RENTAL01/22/03 - 02/06/03. NLM Look up ODI 10010134 at NHTSA ↗ ODI 10091386 ELECTRICAL - CANNOT CHARGE A CELL PHONE IN ANY OF THE RECEPTACLES. WORKS IN OTHER VEHICLES. TRANSMISSION - CHANGES GEARS VERY ROUGH, SOMTIMES ON ACCELERATION, ALL THE TIME WHEN DECELERATING. STEERING - AT TIMES THE STEERING DOES NOT WANT TO WORK. WILL NOT TURN, VERY HARD AS IF NO RACK AND PINION. TRUCK SLIDES OUT AT TIMES DURING TURNS, STEERING GETS PULLED.AK Look up ODI 10091386 at NHTSA ↗	0	0	1 ODI 10091386 ELECTRICAL - CANNOT CHARGE A CELL PHONE IN ANY OF THE RECEPTACLES. WORKS IN OTHER VEHICLES. TRANSMISSION - CHANGES GEARS VERY ROUGH, SOMTIMES ON ACCELERATION, ALL THE TIME WHEN DECELERATING. STEERING - AT TIMES THE STEERING DOES NOT WANT TO WORK. WILL NOT TURN, VERY HARD AS IF NO RACK AND PINION. TRUCK SLIDES OUT AT TIMES DURING TURNS, STEERING GETS PULLED.*AK Look up ODI 10091386 at NHTSA ↗	0	—	0
Air Bags:Frontal	0	0	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

5 patterns with matching reports.

Warning lights and dashboard alerts

13 mentions · 6.3% of complaints

Median mileage: 39,050 mi (12 usable records).

ODI 10010133 · 1,010 mi

CHECK ENGINE LIGHT KEEPS COMING ON. *NLM

Look up ODI 10010133 at NHTSA ↗

ODI 10010134 · 2,890 mi

Look up ODI 10010134 at NHTSA ↗

ODI 10010136 · 3,364 mi

Look up ODI 10010136 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

11 mentions · 5.3% of complaints

Median mileage: 66,500 mi (10 usable records).

ODI 10031128 · 600 mi

2002 DODGE RAM 1500 4.7L TRUCK WILL INTERMITTENLY STALL OR HAVE ROUGH IDLE AT STOP,ALSO WHILE DRIVING THE BRAKE AND ABS LIGHT WILL FLASH. DEALER SAYS THEY CANNOT DUPLICATE THE PROBLEM AND REFUSE TO FIX

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ODI 10041392 · 7,000 mi

I PURCHASED A 2002 QUAD CAB 4X4 IN FEBRUARY 2002. FROM ABOUT THE THIRD MONTH, AND UNTIL NOW, AT TIMES THE TRUCK WILL SHUT OFF ITSELF, NORMALLY AT A STOP SIGH OR LIGHT. THERE ARE TIMES WHEN THE TRUCK WAS ROLLING TO A STOP THAT IT SHUTS DOWN. THIS SEEMS TO HAPPEN MORE IN COOLER TEMPERATURE. I HAD THE DEALERSHIP CHECK THE TRUCK APPROXIMATELY 10 TIMES FOR THIS CONDITION AND THEY SAY NOTHING AND THEY CANT DUPLICATE THE PROBLEM. THEN THEY INSTALLED A VDAQ SYSTEM (THE ONLY ONE IN THIS COUNTRY) TO MONITOR THE COMPUTER AND BE MONITORED BY CHRYSLER 24…

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ODI 10064170 · 15,000 mi

EXCESSIVE STOPLAMP FAILURES, REPLACED LAMPS DUE TO MELTING OF BASE REPEATEDLY,4TH TIME IN 8 MOS. NO SERVICE KIT OR UPGRADES AVAILABLE, CHECK CHEVY, SAME TAIL LIGHT BOARD SET-UP, SAME PROBLEMS, PERHAPS THEY HAVE A BULLETIN ON PROBLEM?*AK SEVERE SHAKING UNDER BRAKING, STARTED AT 15K MILES, SERVICER REFUSES TO COVER UNDER WARRANTY (12K WARRANTY), HAVE FOUND NUMEROUS ISSUES WITH THESE ROTORS. SEVERE SHAKING ON SWEEPING RIGHT HAND FREEWAY TURNS, PRESENTLY SCHEDULED FOR SERVICE AT ANTIOCH/DELTA DODGE. ENGINE INTERMITTENTLY STALLING, UNABLE TO DUPL…

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Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

6 mentions · 2.9% of complaints

Median mileage: 72,000 mi (5 usable records).

ODI 10030777 · 12,000 mi

DURING HEAVY RAIN, OR IN A CAR-WASH, OR RUNNING THROUGH TOO LARGE OF A PUDDLE OF WATER, THE SERPENTINE BELT BEGINS SLIPPING AN EXCESSIVE AMOUNT. IT WILL SLIP ENOUGH TO CAUSE THE GAUGE THAT IS SHOWING THE CHARGE LEVEL TO DROP NOTICEABLY, AND IT WILL SOMETIMES DROP TO THE POINT OF NO LONGER SHOWING CHARGING AT ALL. AT THIS POINT THE CHECK ENGINE LIGHT IS ALSO DISPLAYED, AND IT IS NOW NECESSARY TO TURN THE IGNITION OFF AND RESTART THE TRUCK TO RESET THE GAUGE AND LIGHT AND HAVE IT BEGIN DISPLAYING PROPERLY AGAIN. DURING A HEAVY DOWNPOUR OF RA…

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ODI 10038329 · 14,500 mi

WHILE DRIVING DURING RAINING WEATHER, THE POWER STEERING BECAME INOPERABLE AND THE ALTERNATOR DIED. DEALER STATED THAT HE HEARD ABOUT THIS PROBLEM, BUT COULD NOT REPRODUCE IT YET. *AK ALTERNATOR LIGHT COMES ON AND STEERING IS STIFF WHILE DRIVING THROUGH RAIN.*TS *JB

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ODI 10160105 · 72,000 mi

FOR NO APPARENT REASON AND WITHOUT WARNING, THE RACK AND PINION STEERING FAILED CAUSING EXCESSIVE LEAKING OF POWER STEERING FLUID AND FAILURE OF THE POWER STEERING. DODGE/CHRYSLER DENIED ANY ASSISTANCE TO THE ISSUE. THE VEHICLE IS A 2002 DODGE RAM 1500 QUAD CAB, 4.7 LITER ENGINE. 72,000 HIGHWAY MILES. IT HAS COME TO MY ATTENTION FROM THE DEALER THAT THIS IS A COMMON PROBLEM THAT CAN HAPPEN 2,000 MILES TO 200,000 MILES INDICATING THE CONTINUED USE OF A DEFECTIVE PART. DESPITE MY WILLINGNESS TO ACCEPT THE LABOR COSTS OF THE REPAIR CHRYSLER RE…

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Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

4 mentions · 1.9% of complaints

Median mileage: 14,500 mi (4 usable records).

ODI 10028838 · 19,000 mi

THE LIFT PUMP ON MY 2002 DODGE RAM 2500 DIESEL WENT OUT WHILE DRIVING. THE TRUCK START JERKING EVERY TIME I WENT TO ACCELERATE AND NEARLY CAUSED AN ACCIDENT. AFTER HAVING TALKED TO OTHERS WITH A SAME TRUCK, OTHERS HAVE EXPERIENCED THE SAME PROBLEM. AT THE TIME OF THE INCIDENT, THE TRUCK HAD ABOUT 19,000 MILES ON IT AND WAS A YEAR AND 6 MONTHS OLD. I WOULD NOT EXPECT THIS TYPE OF FAILUE ON A NEW TRUCK WITH SO LITTLE MILES ON IT.

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ODI 10058858 · 10,000 mi

CURRENTLY OWN A 2002 DODGE RAM QUAD CAB. I HAVE HAD NUMEROUS PROBLEMS WITH MY TRUCK. I MYSELF HAVE ALSO EXPERIENCED THE SAME PROBLEMS WITH THE TRANSMISSION JERKING AS WELL AS THE VEHICLE COMPLETELY SHUTTING OFF WHEN IDLING (AND NOT EVEN AT LONG PERIODS OF TIME). AT TIMES WHEN PUTTING INTO REVERSE, THE VEHICLE WILL NOT MOVE AT ALL AND I HAVE TO COMPLETELY SHUT OFF THE TRUCK AND RESTART IT TO GET IT TO MOVE. I HAVEN'T HAD IT REPORTED AT THE DEALER YET BECAUSE THEY WILL BE UNABLE TO DUPLICATE. JUST NOTICED A PROBLEM WITH MY REAR TAILLIGHTS. …

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ODI 10098766 · 250 mi

RIMS UNABLE TO BALANCE. I HAVE HAD A JERKING OF HOPPING FEELING RIDE FROM NEW PURCHASE. GUNN DODGE IN SA DEALER IN SAID IT WAS THE DRIVE SHAFT AND REPLACED STILL SAME FEELING. MOVED TO AUSTIN MAXWELL DEALER SAID IT WAS TIRES. I HAD ALL FOUR REPLACED AND MAXWEKK SAID GOODYEAR PUT FOUR NEW BAD TIRES ON TRUCK. B.S. I SAY IT'S THE 17 INCH RIMS. HAD RIMS CHECK AND WAS TOLD THEY SEEM TOO FAR OUT OF SPEC BECAUSE THERE ARE HEAVY BALANCE WEIGHTS ON ONE SIDE OF RIM AND THERE ARE NONE HEAVIER TO COUNTER BALANCE THE EFFECT. NOW WHY DID DODGE DEALER SAY IT …

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Matching rule

Battery drain and no-start mentions

1 mentions · 0.5% of complaints

Median mileage: 124,000 mi (1 usable records).

ODI 10620823 · 124,000 mi

ALL THE SUDDEN ALL REAR LIGHTS WENT OFF TOOK TO GARAGE THEY COULDN'T TELL WHAT WAS WRONG AFTER PAYING TO FIND OUT NOTHING AND THEY HAVING TRUCK FOR 2 DAYS AND DEAD BATTERY FROM TRYING A BUNCH OF [XXX], I BROUGHT IT HOME AND STARTED TO TRY FOR MYSELF IT WAS THE FUSE BOX OF ALL THINGS I HAVE NEVER IN MY LIFE HEARD OF HAVING TO REPLACE FUSE BOX ABOUT 500.00 , AND DASH IS CRACKED ALL OVER THE PLACE PRICED TO REPLACE COST ABOUT 700.00 I WILL WAIT TO SEE IF THEY ARE GOING TO REPLACE IT ALREADY HAD TO GET DEFROSTER VENT FIXED FROM STUFF FALLING IN THE…

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Matching rule