2023 Entegra REATTA XL: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
3 distinct recall campaigns
15,000 mi median reported failure mileage
Scope: 2023 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
Owner-reported patterns
Most common problems
Exterior Lighting is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Steering behavior
1
50.0%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Exterior Lighting
1
Seats
1
Steering
1
Component breakdown data
Category
Count
Exterior Lighting
1
Seats
1
Steering
1
Exterior Lighting: 1; Seats: 1; Steering: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
1
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
1
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2023
1
2025
1
Complaints over time data
Category
Count
2023
1
2025
1
2023: 1; 2025: 1
Pattern summary
Exterior Lighting leads the component reports. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.
The Contact owns a 2023 Entegra Reatta XL. The contact stated that while attempting to adjust the driver’s seat, the breaker tripped. After the breaker tripped, the contact was unable to adjust the seat and the seat became inoperable. The contact reset the breaker and was able to readjust the seat. The contact stated that the seat could only be adjusted unoccupied; however, if seated in the seat the breaker would trip. There was no warning light illuminated. The vehicle was taken to a local dealer and was diagnosed, and the contact was informed…
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V102000 · Equipment:Other:Labels
Reported: 2023-02-20 (February 20, 2023)
Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
Remedy: Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.
Consequence: A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.
Remedy: Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
Consequence: A loose or detached seat assembly increases the risk of injury.
Remedy: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-10-01.
50.0%Usable mileage1 / 2 records
100.0%Valid incident date2 / 2 records
100.0%Valid filing date2 / 2 records
100.0%Ordered incident and filing dates2 / 2 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2018
2019
2020
2021
2022
2023
2024
2025
Exterior Lighting
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
150.0%ODI 11499954
I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.
The Contact owns a 2023 Entegra Reatta XL. The contact stated that while attempting to adjust the driver’s seat, the breaker tripped. After the breaker tripped, the contact was unable to adjust the seat and the seat became inoperable. The contact reset the breaker and was able to readjust the seat. The contact stated that the seat could only be adjusted unoccupied; however, if seated in the seat the breaker would trip. There was no warning light illuminated. The vehicle was taken to a local dealer and was diagnosed, and the contact was informed…
I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Seats
Too few reports for a range
15,000 mi
1 (sparse)
ODI 11680668 · 15,000 mi
The Contact owns a 2023 Entegra Reatta XL. The contact stated that while attempting to adjust the driver’s seat, the breaker tripped. After the breaker tripped, the contact was unable to adjust the seat and the seat became inoperable. The contact reset the breaker and was able to readjust the seat. The contact stated that the seat could only be adjusted unoccupied; however, if seated in the seat the breaker would trip. There was no warning light illuminated. The vehicle was taken to a local dealer and was diagnosed, and the contact was informed…
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
1
None
ODI 11680668 · 15,000 mi
The Contact owns a 2023 Entegra Reatta XL. The contact stated that while attempting to adjust the driver’s seat, the breaker tripped. After the breaker tripped, the contact was unable to adjust the seat and the seat became inoperable. The contact reset the breaker and was able to readjust the seat. The contact stated that the seat could only be adjusted unoccupied; however, if seated in the seat the breaker would trip. There was no warning light illuminated. The vehicle was taken to a local dealer and was diagnosed, and the contact was informed…
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 0 complaints · 2023: 1 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2022
0
0
0
2023
0
0
1
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2022
0
0
0
2023
1
0
1
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Exterior Lighting
Seats
Steering
Exterior Lighting
—
0
1ODI 11499954
I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.
I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Warning lights and dashboard alerts
1 mentions · 50.0% of complaints
Median mileage: 15,000 mi (1 usable records).
ODI 11680668 · 15,000 mi
The Contact owns a 2023 Entegra Reatta XL. The contact stated that while attempting to adjust the driver’s seat, the breaker tripped. After the breaker tripped, the contact was unable to adjust the seat and the seat became inoperable. The contact reset the breaker and was able to readjust the seat. The contact stated that the seat could only be adjusted unoccupied; however, if seated in the seat the breaker would trip. There was no warning light illuminated. The vehicle was taken to a local dealer and was diagnosed, and the contact was informed…