Auto Recall Watch
U.S. public vehicle records

2000 Ford CONTOUR: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

199 owner complaints analyzed

5 distinct recall campaigns

55,000 mi median reported failure mileage

Scope: 2000 model year. Data updated: . 87 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Structure is the most frequently named component, appearing in 73 of 199 complaints (36.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Fuel system concerns2914.6%
Engine operation2110.6%
Braking behavior94.5%
Electrical and battery issues63.0%
Transmission and shifting42.0%
Steering behavior21.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Structure
73
Unknown Or Other
26
Fuel System, Gasoline:Delivery:Fuel Pump
17
Visibility:Defroster/Defogger/Hvac System
11
Engine And Engine Cooling:Engine:Gasoline
9
Fuel System, Gasoline:Storage:Tank Assembly
9
Air Bags
5
Visibility
5
Component breakdown data
CategoryCount
Structure73
Unknown Or Other26
Fuel System, Gasoline:Delivery:Fuel Pump17
Visibility:Defroster/Defogger/Hvac System11
Engine And Engine Cooling:Engine:Gasoline9
Fuel System, Gasoline:Storage:Tank Assembly9
Air Bags5
Visibility5

Structure: 73; Unknown Or Other: 26; Fuel System, Gasoline:Delivery:Fuel Pump: 17; Visibility:Defroster/Defogger/Hvac System: 11; Engine And Engine Cooling:Engine:Gasoline: 9; Fuel System, Gasoline:Storage:Tank Assembly: 9; Air Bags: 5; Visibility: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
8
25,000 to 49,999
28
50,000 to 74,999
21
75,000 to 99,999
15
100,000 to 149,999
9
150,000 and above
6
Reported problems by failure mileage data
CategoryCount
Under 25,0008
25,000 to 49,99928
50,000 to 74,99921
75,000 to 99,99915
100,000 to 149,9999
150,000 and above6

Under 25,000: 8; 25,000 to 49,999: 28; 50,000 to 74,999: 21; 75,000 to 99,999: 15; 100,000 to 149,999: 9; 150,000 and above: 6

25,000 to 49,999 miles has the most reports with usable mileage (28). 112 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
5
2001
19
2002
26
2003
39
2004
37
2005
28
2006
18
2007
12
2008
4
2010
5
2011
2
2012
1
2013
1
2014
1
2020
1
Complaints over time data
CategoryCount
20005
200119
200226
200339
200437
200528
200618
200712
20084
20105
20112
20121
20131
20141
20201

2000: 5; 2001: 19; 2002: 26; 2003: 39; 2004: 37; 2005: 28; 2006: 18; 2007: 12; 2008: 4; 2010: 5; 2011: 2; 2012: 1; 2013: 1; 2014: 1; 2020: 1

Pattern summary

Structure leads the component reports. Fuel system concerns appears in 29 complaint narratives. Engine operation appears in 21 complaint narratives. Braking behavior appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10007619 · 2003-02-16 (February 16, 2003)

WHEN VEHICLE GETS TO 1/4 TANK OF GAS IT WILL NOT RUN. NEEDED TO REPLACE FUEL PUMP.

Owner-reported narrative. 47,000 miles reported. Look up ODI 10007619 at NHTSA ↗

Owner report 10009168 · 2003-02-24 (February 24, 2003)

THE DASHBOARD DETACHED FROM THE GRILL.*JB

Owner-reported narrative. Look up ODI 10009168 at NHTSA ↗

Owner report 10009616 · 2003-03-17 (March 17, 2003)

FORD RECALL 01B78 CONCERNING INSTRUMENT PANEL WARPAGE. *AK CYNTHIA MAYO CALLED 6/6/2003 TO REQUEST A QUESTIONNAIRE TO MAKE ADDITIONAL COMMENTS AND TO SEND COPIES OF DOCUMENTS.

Owner-reported narrative. Look up ODI 10009616 at NHTSA ↗

Owner report 10011411 · 2003-03-11 (March 11, 2003)

THE DASH BOARD BECAME DETACHED FROM THE GRILL. *JB

Owner-reported narrative. Look up ODI 10011411 at NHTSA ↗

Owner report 10011982 · 2003-03-18 (March 18, 2003)

WHILE DRIVING AT 50 MPH, THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A CONCRETE BARRIER. NONE OF THE AIRBAGS DEPLOYED WHICH RESULTED IN THE DRIVER BEING CRITICALLY INJURED. *NLM

Owner-reported narrative. 24,000 miles reported. Look up ODI 10011982 at NHTSA ↗

Owner report 10014562 · 2003-03-27 (March 27, 2003)

THE FUEL PUMP WAS REPLACED TWICE. *JB ENGINE HESITATED, SURGED AND LOST POWER. FUEL PUMP ASSEMBLY HAD TO BE REPLACED TWICE WITHIN A 2 YEAR PERIOD. ALSO THE DASHBOARD STARTED TO LIFT. RECALL FOR DASHBOARD REPAIRS ALREADY EXPIRED. *TT

Owner-reported narrative. 21,597 miles reported. Look up ODI 10014562 at NHTSA ↗

Owner report 10014564 · 2003-03-27 (March 27, 2003)

THE DASH BOARD CAME APART. *JB

Owner-reported narrative. Look up ODI 10014564 at NHTSA ↗

Owner report 10015782 · 2003-04-14 (April 14, 2003)

THE DEFROSTER DID NOT CLEAN THE WINDSHIELD PROPERLY. *JB

Owner-reported narrative. 60,000 miles reported. Look up ODI 10015782 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

00V075000 · Service Brakes, Hydraulic:Foundation Components

Reported: 2000-03-09 (March 9, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.

Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.

NHTSA campaign record ↗
00V228001 · Seat Belts

Reported: 2000-08-18 (August 18, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

Remedy: DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

NHTSA campaign record ↗
00V350000 · Fuel System, Other:Storage:Tank Assembly

Reported: 2000-10-30 (October 30, 2000)

VEHICLE DESCRIPTION: BI-FUEL VEHICLES. THESE VEHICLES MAY HAVE A FUEL TANK FILLER PIPE GROMMET THAT COULD HAVE BEEN DAMAGED DURING THE INSTALLATION OF THE BI-FUEL SYSTEM. IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.

Consequence: IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.

NHTSA campaign record ↗
01V045000 · Service Brakes, Hydraulic:Power Assist:Vacuum | Service Brakes, Hydraulic:Foundation Components:Master Cylinder

Reported: 2001-02-14 (February 14, 2001)

VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT WITH AN INCORRECT POWER BRAKE BOOSTER AND MASTER CYLINDER ASSEMBLY.

Consequence: IF EITHER THE MASTER CYLINDER OR POWER BRAKE BOOSTER IS SUBSEQUENTLY SERVICED WITH ONLY ONE OF THE CORRECT BRAKE BOOSTER OR MASTER CYLINDER PARTS, BRAKE PERFORMANCE WOULD BE REDUCED.

Remedy: DEALERS WILL INSTALL THE CORRECT CONTOUR BRAKE BOOSTER AND MASTER CYLINDER IN EACH OF THESE VEHICLES. OWNER NOTIFICATION BEGAN JANUARY 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

NHTSA campaign record ↗
99V361000 · Equipment:Other:Labels

Reported: 1999-12-29 (December 29, 1999)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. AN INCORRECT LABEL WAS INSTALLED ON THE DRIVER SIDE REAR DOOR. THIS LABEL CONTAINS INSTRUCTIONS FOR THE ACTIVATION OF THE CHILDPROOF SAFETY LOCKS.

Consequence: THE OPERATOR OF THE VEHICLE MAY BELIEVE THE CHILDPROOF SAFETY LOCK WAS ACTIVATED WHEN IT WAS NOT, POTENTIALLY ALLOWING THE DOOR TO BE OPENED FROM THE INSIDE.

Remedy: OWNERS WILL BE PROVIDED WITH A REPLACEMENT LABEL AND INSTALLATION INSTRUCTIONS.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

199 unique complaints in this selection. Analysis snapshot: 2026-10-01.

43.7%Usable mileage87 / 199 records
91.5%Valid incident date182 / 199 records
100.0%Valid filing date199 / 199 records
91.5%Ordered incident and filing dates182 / 199 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component199319941995199619971998199920002001
Power Train:Automatic Transmission
133.3%
ODI 490677

NO ACCELERATION DURING FIRST SHIFT INTO 2ND GEAR. *SD

Look up ODI 490677 at NHTSA ↗

216.7%
ODI 831572

WHILE DRIVING, TRANSMISSION WOULD JUMP INTO NEUTRAL AND BACK INTO GEAR, CAUSING VEHICLE TO LOSE SPEED WHILE DRIVING. DEALER NOTIFIED ,AND INFORMED REPAIRS WOULD BE MADE AT THE COST TO CONSUMER. *AK

Look up ODI 831572 at NHTSA ↗

637.1%
ODI 10003035 · 89,000 mi

AUTOMATIC TRANSMISSION WILL NOT ENGAGE SECOND GEAR OR OVERDRIVE. VEHICLE HAS ONLY 89000 MILES.

Look up ODI 10003035 at NHTSA ↗

468.2%
ODI 10000682 · 128,000 mi

TRANSMISSION HAS FAILED REPEATEDLY EVEN AFTER COMPLETE REBUILD. HAVE ALSO HAD TREAD SEPARATION IN TIRES ON 5 SEPARATE OCCASIONS

Look up ODI 10000682 at NHTSA ↗

167.3%
ODI 10042928 · 97,000 mi

CD4E TRANSMISSION IN 1998 FORD CONTOUR GL (SAME COMPLAINT AS THE C4DE IN THE MAZDA 626). TRANSMISSION NEEDED TO BE REBUILT DUE TO THE TSS SENSOR BREAKING AND FALLING INSIDE THE TRANSMISSION - WHICH STOPPED THE PUMP AND CAUSED VEHICLE TO BECOME INOPERABLE. THE SENSOR IS IN THE DRIVER'S SIDE FENDERWELL, WHERE IT IS EXPOSED TO ROAD HAZARDS AND ENVIRONMENTAL CONDITIONS. NOT A GOOD DESIGN. FURTHERMORE, THE REPAIR COSTS $3000 FOR A NEW TRANSMISSION AND ALL THIS HAPPENED BECAUSE FORD PUT THE SENSOR IN A POSITION WHERE IT CAN BREAK AND CAUSE SIGNIFICA…

Look up ODI 10042928 at NHTSA ↗

728.5%
ODI 10008508

THE VEHICLE EXPERIENCED PREMATURE TRANSMISSION FAILURE.*JB

Look up ODI 10008508 at NHTSA ↗

133.1%
ODI 10066613

CONSUMER WAS ABLE TO ROTATE THE IGNITION KEY TO THE LOCK POSITION AND REMOVE IT WITHOUT THE SHIFT LEVER AND TRANSMISSION BEING IN PARK. *PH *NM

Look up ODI 10066613 at NHTSA ↗

31.5%
ODI 10038118 · 40,000 mi

DASHBOARD WARPED AND SEPARATED FROM THE BODY OF VEHICLE. THIS CAUSED THE DEFROSTER NOT TO WORK PROPERLY AND MADE IT DIFFICULT FOR THE DRIVER TO JUDGE THE DISTANCE OF THE VEHICLE IN FRONT OF HIS VEHICLE. THE TRANSMISSION ALSO EXPERIENCED DELAYED SHIFTING. *AK *NLM

Look up ODI 10038118 at NHTSA ↗

125.0%
ODI 10192430

I REPLACED THE TRANSMISSION IN MY 2001 FORD CONTOUR IN AUGUST, 2006. IT IS NOW JUNE, 2007 AND THE TRANSMISSION NEEDS REPLACING AGAIN!!! I HAVE HEARD FROM SEVERAL PEOPLE WITH CONTOURS THAT THIS IS A COMMON PROBLEM WITH THAT PARTICULAR MAKE/MODEL. THEY HAVE ALL GOTTEN RID OF THEIRS BECAUSE OF THIS MAJOR PROBLEM. *TR

Look up ODI 10192430 at NHTSA ↗

Engine And Engine Cooling:Engine:Gasoline
133.3%
ODI 721142

I PAYED FORD 17,892.00 IN SEPT, 1998, BECAUSE THEY WERE GOING TO DAMAGE MY CREDIT BECAUSE I HAD TO MAKE SO MANY REPAIRS ON THIS CAR. THEY ONLY EXTENDED MY MONTHLY PAYMENTS SO I COULD REPAIR THE ENGINE. THE CAR IS STILL SITTING IN MY DRIVE WAY NEEDING REPAIRS. I HAD TO GET A USED 92 DODGE TO GO TO WORK IN. I WILL NEVER DO BUSINESS WITH FORD AGAIN, THEY ARE NOT FAIR TO THERE CUSTOMERS. I HOPE THIS WILL HELP SOMEONE IN THE FUTURE I HAD TO REFINANCE MY HOME TO PAY FORD MOTOR COMPANY OFF FOR THIS LEMON LINCOLN. *NO SAFETY DEFECT LISTED IN SUMMARY. …

Look up ODI 721142 at NHTSA ↗

00.0%

No examples available for this selection.

455.1%
ODI 10032244

CONSUMER STATES THAT VEHICLE IS LEAKING GAS FROM THE TAIL PIPE. DEALER NOTIFIED.*AK

Look up ODI 10032244 at NHTSA ↗

498.7%
ODI 10134493

CONSUMER HAS HAD NUMEROUS PROBLEMS WITH THE 1996 FORD CONTOUR.*MR THERE HAS BEEN SO MANY RECALLS ON CONSUMER'S VEHICLE THAT SHE WASN'T AWARE OF BECAUSE THE MANUFACTURER NEVER SENT NOTICES. SINCE THEN CONSUMER HAS BEEN PAYING FOR ENTIRE FULL PRICE AND IS ASKING FOR REIMBURSEMENT. HOWEVER, THE BIGGEST PROBLEM WITH THE VEHICLE IS THE GAS FUMES WHICH IS LEAKING THEREFORE LEAVING POISONOUS CARBON MONOXIDE FUMES COMING IN THROUGH THE HEATER VENTS. THESE HARSH CHEMICALS ARE DAMAGING TO THE LUNGS, BRAIN, RESPIRATORY SYSTEM AND ITS MAKING CONSUMER V…

Look up ODI 10134493 at NHTSA ↗

125.5%
ODI 550229

WHEN WIND BLOW 30 MPH THE VEHICLE WANDERS WHILE DRIVING. YH

Look up ODI 550229 at NHTSA ↗

394.6%
ODI 539092

OIL FUMES ENTERING INTO VEHICLE.

Look up ODI 539092 at NHTSA ↗

204.8%
ODI 550204

VEHICLE FIRE DUE TO POSSIBLE ENGINE FAILURE. *MJS

Look up ODI 550204 at NHTSA ↗

94.5%
ODI 10142678 · 40,000 mi

THE DASHBOARD, WHICH WAS ONCE RECALLED, THE RECALL HAS SINCE EXPIRED. IS DELAMINATING OFF THE FOAM , PREVENTING PROPER DEFROSTING OF WINDSHIELD AND HINDERING VIEW OUT OF FRONT WINDOW. THE FUEL PUMP WHICH WAS RECALLED ON OTHER FORD MODELS FOR EXACTLY THE SAME PROBLEM, FAILS, PREVENTING ACCELERATION ONTO HIGHWAYS. THE WATER PUMP, WHICH IS PLASTIC, DISINTERGRATES IN THE MOTOR.*JB

Look up ODI 10142678 at NHTSA ↗

00.0%

No examples available for this selection.

Structure
00.0%

No examples available for this selection.

18.3%
ODI 10022203

DASHBOARD HAS STARTED PEALING UP FROM WINDSHIELD. *AK

Look up ODI 10022203 at NHTSA ↗

10.1%
ODI 10070549

I WAS REAR-ENDED EARLIER THIS YEAR AND TOOK MY CAR IN TO THE DEALERSHIP FOR BUMPER REPLACEMENT. DEALERSHIP DID NOT INFORM ME THAT FORD DISCONTINUED MY BUMPER MODEL, SO THEY REPAIRED IT INSTEAD OF REPLACING IT -- WITHOUT MY PERMISSION! SILVER PLASTIC STRIP THAT RUNS THROUGH CENTER OF BUMPER WAS RE-INSTALLED AS-IS - CRACKED - SINCE BUMPER WAS NOT BEING MADE ANYMORE AND NEW PART WASN'T AVAILABLE. BOTH HORNS WERE REPLACED, IN SPITE OF RARELY BEING USED. RUBBER WINDOW STRIPS LOOSEN, POP UP EASILY. ONE POWER WINDOW IN REAR CAN ONLY GO DOWN ABOUT…

Look up ODI 10070549 at NHTSA ↗

10.2%
ODI 10016232

WET/LEAKING TRUNK. ALSO LEAKING FROM TRUNK TO BACK SEAT. CAN'T LOCATE WHERE THE LEAK IS COMING FROM. *JB

Look up ODI 10016232 at NHTSA ↗

10.5%
ODI 550229

WHEN WIND BLOW 30 MPH THE VEHICLE WANDERS WHILE DRIVING. YH

Look up ODI 550229 at NHTSA ↗

20.2%
ODI 10069777

MY 1998 CONTOUR IS AT 128,225 MILES. THE PROBLEMS THAT I HAVE EXPERIENCED WITH THE CAR ARE THE FOLLOWING: -THE HEADLIGHTS GO OUT OF AIM AND MOISTURE COLLECTS IN THE HEADLAMP AND WHEN THE MOISTURE DRIES IT LEAVES A FILM ON THE INSIDE OF THE LENS. THE BRIGHTNESS OF THE HEADLIGHTS IS TERRIBLE. I CAN BARELY SEE AT NIGHT EVEN WHEN IT IS A CLEAR NIGHT. I HAVE HAD SEVERAL NEAR MISSES. I ALMOST HIT A MAN ON A BICYCLE THE OTHER NIGHT. HE HAD REFLECTORS ON HIS BIKE BUT I DIDN'T SEE HIM TILL I WAS RIGHT UP BEHIND HIM. I HAVEN'T HAD THIS FIXED BECAUSE I C…

Look up ODI 10069777 at NHTSA ↗

8219.6%
ODI 10010192

DASHBOARD IS CURLING UP FROM THE WINDSHIELD. SINCE THIS HAS STARTED THE VENT FOR THE DEFOGGING SYSTEMS HAS POPPED COMPLETELY OUT, THE WARNING BELL FOR THE LIGHTS LEFT ON AND KEY IN IGNITION HAVE STOPPED WORKING AND THE RADIO CUTS IN AND OUT. I TOOK IT TO MY AUTO REPAIR SHOP WHO CONTACTED MY EXTENDED WARRANTY COMPANY (WHO SUPPOSEDLY COVER ME BUMPER TO BUMPER ACCORDING TO THE DEALER I BOUGHT THE CAR FROM) WHO STATE IF IT IS NOT SAFETY RELATED THEY DON'T COVER IT. I THEN WENT TO A LOCAL DEALERSHIP WITH THE PROBLEM AS THE CAR IS A 1999 WITH BARE…

Look up ODI 10010192 at NHTSA ↗

7336.7%
ODI 10009616

FORD RECALL 01B78 CONCERNING INSTRUMENT PANEL WARPAGE. *AK CYNTHIA MAYO CALLED 6/6/2003 TO REQUEST A QUESTIONNAIRE TO MAKE ADDITIONAL COMMENTS AND TO SEND COPIES OF DOCUMENTS.

Look up ODI 10009616 at NHTSA ↗

125.0%
ODI 10037658 · 36,000 mi

DASHBOARD IS SEPARATING FROM THE STRUCTURE AND LIFTING UPWARDS. THIS IS CAUSING AN OBSTRUCTION OF THE DRIVER'S VIEW THROUGH THE WINDSHIELD. THIS MAY BE CAUSED BY HEAT MOISTURE. *AK

Look up ODI 10037658 at NHTSA ↗

Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

212.4%
ODI 10069714

I'M A HEARING IMPAIRED DRIVER/OWNER OF FORD '95 CONTOUR GL (LOW-INCOMER, AVERAGE $21,000 A YEAR). I'VE BOUGHT THIS CAR IN 1997 FROM A MINNEAPOLIS-AREA FORD DEALERSHIP (QUALITY AUTO DEALERSHIP IN BLOOMINGTON, MINNESOTA). AT THE TIME, I HAD LESS THAN $10,000 TO PAY FOR A RECENT USED CAR(ONE THAT IS WITHIN 2-3 YEARS AFTER IT CAME ON THE MARKET). I TRIED OUT FEW CARS AND THE WHITE 1995 FORD CONTOUR GL. THE DEALER INSISTED THAT '95 FORD CONTOUR GL WAS A GOOD BUY AT AN AFFORDABLE PRICE. I WAS WILLING TO TRADE UP MY OLD CAR TO REDUCE THE PRICE BUT I…

Look up ODI 10069714 at NHTSA ↗

285.0%
ODI 10025066 · 41,692 mi

AFTER THE RECALL FOR THE HEAT BLOWER 010I 009 000 WAS COMPLETED. THE DEFECT RE-OCCURRED EIGHT TIMES. *NLM

Look up ODI 10025066 at NHTSA ↗

73.2%
ODI 10006962 · 87,000 mi

1997 FORD CONTOUR. *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*767928

Look up ODI 10006962 at NHTSA ↗

333.9%
ODI 10042147

SEVERAL PROBLEMS WITH VEHICLE HAS RESULTED IN CONSUMER PAYING FOR MOST OF THE RECALL REPAIRS. *MR THE VEHICLE EXPERIENCED SEVERAL MECHANICAL PROBLEMS. THE VEHICLE ALSO CAUGHT ON FIRE ONCE. *NLM

Look up ODI 10042147 at NHTSA ↗

4611.0%
ODI 10003649

DASHBOARD IS COMING UNGLUED AND BUCKLING, OBSTRUCTING CONSUMER'S VIEW OUT OF FRONT WINDSHIELD WHILE DRIVING.*JB

Look up ODI 10003649 at NHTSA ↗

2613.1%
ODI 10009168

THE DASHBOARD DETACHED FROM THE GRILL.*JB

Look up ODI 10009168 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

323.6%
ODI 10064073 · 78,000 mi

THE CAR HAS TROUBLE STARTING OR WILL NOT START. THIS HAPPENS INTERMITTENTLY AND WE CANNOT PREDICT WHEN THE CAR WILL NOT CRANK/START. YOU TURN THE KEY AND NOTHING HAPPENS; IT DOES NOT CRANK OR MAKE ANY NOISE AT ALL. IF YOU PARK THE CAR AND GO INSIDE, RETURN AND TRY TO START THE CAR, SOMETIMES IT DOES NOT START. THIS HAS HAPPENED MANY TIMES. SOMETIMES, IF YOU WAIT 20-30 MINUTES, THE CAR WILL START UP, BUT YOU CANNOT BE SURE. THE CAR HAS BEEN SCOPED AND VARIOUS REPAIRS HAVE BEEN MADE, BUT THE PROBLEM PERSISTS, AND SINCE THE NON-CRANKING EPIS…

Look up ODI 10064073 at NHTSA ↗

356.2%
ODI 10016135

THE CONSUMERS VEHICLE EXPERIENCED SYMPTOMS OF RECALL 01-V-230-0000. RECALL DEESCRIPTION: PASSENGER VEHICLES. THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. *NLM

Look up ODI 10016135 at NHTSA ↗

83.7%
ODI 10057363

WHEN THE HEADLIGHTS WERE TURNED ON THEY OPERATED PROPERLY BUT THE TAIL LIGHTS AND INTERIOR LIGHTS DID NOT. THIS VEHICLE WAS RECALLED AND REPAIRED FOR THIS PROBLEM ON 10/19/1999. RECALL# 99V103000 SUBJECT: HEADLIGHT SWITCH/WIRING HARNESS. *NM

Look up ODI 10057363 at NHTSA ↗

455.3%
ODI 10008222

THE HEATER WENT OUT IN OUR CAR, SO WE DECIDED TO FIX IT AT HOME. AFTER TAKING OUT THE BAD PART, WE DISCOVERED IT WAS MELTED. I DECIDED TO CHECK THE WEB TO SEE IF YET ANOTHER RECALL HAD BEEN ISSUED. INDEED IT HAD. WE DON'T REMEMBER BEING NOTIFIED. I CALLED THE DEALERSHIP TO SCHEDULE A REPAIR. THEY FIXED IT. ONE MONTH LATER, OUR HEATER BLOWER MOTOR WENT OUT. WE BELIEVE THIS IS IN DIRECT CORRELATION TO THE HEATER BLOWER RESISTOR THAT WAS MELTED. WE ENDED UP PAYING OUT OF POCKET TO GET A NEW HEATER BLOWER MOTOR, BUT NOT AFTER TRYING TO CON…

Look up ODI 10008222 at NHTSA ↗

112.6%
ODI 10010192

DASHBOARD IS CURLING UP FROM THE WINDSHIELD. SINCE THIS HAS STARTED THE VENT FOR THE DEFOGGING SYSTEMS HAS POPPED COMPLETELY OUT, THE WARNING BELL FOR THE LIGHTS LEFT ON AND KEY IN IGNITION HAVE STOPPED WORKING AND THE RADIO CUTS IN AND OUT. I TOOK IT TO MY AUTO REPAIR SHOP WHO CONTACTED MY EXTENDED WARRANTY COMPANY (WHO SUPPOSEDLY COVER ME BUMPER TO BUMPER ACCORDING TO THE DEALER I BOUGHT THE CAR FROM) WHO STATE IF IT IS NOT SAFETY RELATED THEY DON'T COVER IT. I THEN WENT TO A LOCAL DEALERSHIP WITH THE PROBLEM AS THE CAR IS A 1999 WITH BARE…

Look up ODI 10010192 at NHTSA ↗

21.0%
ODI 10090810 · 41,650 mi

ON 09/09/2004 THE WIFE WAS DRIVING HOME IN OUR 2000 FORD CONTOUR 2.0 LITER WHEN THE AC AND RADIO SHUT OFF, THE SPEEDOMETER QUIT WORKING AND ELECTRIC WINDOWS OPERATED SLOW. SHE MADE IT TO THE DRIVEWAY WHEN THE CAR SHUT ITSELF OFF. IT WOULD NOT RESTART UNTIL IT SET FOR A FEW HOURS. NEXT MORNING SHE MADE ALL BUT 100 FEET OF 1 MILE TO A LOCAL GARAGE, WHO SAID ALT IS PUTTING OUT 12 VOLTS WHEN IT SHOULD BE AT 14, BUT ALT MAY BE OK. THE IDIOT LIGHTS IN THE DASH WILL NOT LIGHT UP WHILE STARTING THE CAR. GARAGE THINKS A SHORT TO THE IDIOT DAS…

Look up ODI 10090810 at NHTSA ↗

00.0%

No examples available for this selection.

Engine And Engine Cooling:Engine
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

424.7%
ODI 10001478

WHILE IN MOTION GOING HIGHWAY SPEEDS, THE VEHICLE WILL DECELERATE AND JERK BACK AND FORTH. *JG *JB

Look up ODI 10001478 at NHTSA ↗

203.6%
ODI 10059039

HEAD GASKET AND ENGINE FAILURE ON MY 1996 FORD CONTOUR AT 64,000 MILES. THE CAR WAS WELL TAKEN CARE OF AND IT HAPPENED WHILE I WAS IN A PASSING ZONE AND THE CAR FAILED TO ACCELERATE. FROM WHAT I CAN SEE OVER THE INTERNET, THIS IS AN ON-GOING PROBLEM WITH FORD.*AK

Look up ODI 10059039 at NHTSA ↗

62.8%
ODI 552150

VEHICLE HAS CONTINUED KNOCKING SOUND, DEALERS CHANGE LEFT BALL JOINT, RIM AND RIGHT WHEEL JOINT, HOWEVER THE SOUND STILL THERE DUE TO PC JOINT FAILURE. YH

Look up ODI 552150 at NHTSA ↗

303.5%
ODI 10009293

THE VEHICLE STALLED, WHICH ALMOST CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE.*JB

Look up ODI 10009293 at NHTSA ↗

133.1%
ODI 10007358

THE VEHICLE STALLED, AND DID NOT RESTART.*JB

Look up ODI 10007358 at NHTSA ↗

31.5%
ODI 10017682

THE VEHICLE STALLED, AND LOST POWER. *JB

Look up ODI 10017682 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System:Wiring:Front Underhood
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

687.6%
ODI 10004587

MECHANIC STATED THAT THEY ARE GETTING SEVERAL VEHICLES WHERE THE WIRING HARNESS INSULATION IS BEING COMPROMISED DUE TO HEAT FROM THE EXHAUST. THE HARNESS IS TOO CLOSE TO THE HEAT SIDE OF MOTOR. ALSO, THE WIRE COATING IS NOT MEETING SPECIFICATIONS AND IS CRUMBLING. TS

Look up ODI 10004587 at NHTSA ↗

152.7%
ODI 10025034

CONSUMER TOOK VEHICLE TO THE DEALER, AND HAD THE MECHANIC LOOK UNDERNEATH THE HOOD. VEHICLE WAS MELTING INSIDE DUE TO THIS PROBLEM. SHE HAD NO AIR CONDITION OR HEAT. *AK

Look up ODI 10025034 at NHTSA ↗

94.1%
ODI 10132771

ELECTRICAL SYSTEM FAILURE, VEHICLE WOULD SOMETIMES START AND SOMETIMES IT WOULD NOT, WHEN VEHICLE ON THE ROAD IT WOULD STOP WHEN MAKING A STOP AT A STOP SIGN OR RED LIGHT, OR WHEN TURNING EITHER LEFT OR RIGHT. *NM

Look up ODI 10132771 at NHTSA ↗

131.5%
ODI 10040822 · 107,000 mi

MY CAR STOPPED RUNNING WHILE I WAS IN MOTION AT AROUND 45 MPH. FORTUNATELY, TRAFFIC WAS LIGHT AND I WAS ABLE TO MOVE MY DISABLED VEHICLE TO A SAFE LOCATION OFF THE ROADWAY. THE COMPUTER WAS DETERMINED TO BE THE PROBLEM AND WAS REPLACED. AFTER PICKING UP THE CAR FROM THE DEALER, I DROVE AROUND THIRTY MILES AND NOTICED THAT THE "CHECK ENGINE" LIGHT WAS ON. RETURNING TO THE DEALER, I WAS INFORMED IT WAS A FAULTY SENSOR. I REPLACED THAT, AND ABOUT 4 MILES LATER, THE CAR DIED AGAIN, WHILE I WAS ON THE ROAD, IN MOTION. THE DEALER MECHANIC SAI…

Look up ODI 10040822 at NHTSA ↗

61.4%
ODI 10172794 · 95,000 mi

DT*: THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE WHILE IN GEAR. A POP NOISE WAS HEARD AND SMOKE CAME OUT FROM UNDER THE HOOD. THE FRONT OF THE VEHICLE THEN CAUGHT FIRE. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS AND IT WAS NEVER TAKEN TO A SERVICE DEALER. A FIRE DEPARTMENT REPORT WAS PROCESSED.*AK UPDATED 12/11/06. *JB

Look up ODI 10172794 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Suspension:Front:Springs:Coil Springs
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

242.7%
ODI 10016220 · 62,400 mi

THE VEHICLE EXPERIENCED A SEVERE STEERING PROBLEM DUE TO A BROKEN SPRING. MECHANIC FOUND ALL FOUR SPRINGS WERE BROKEN. THE MECHANIC STATED ALL FOUR SPRINGS APPEARED TO HAVE BEEN BROKEN FOR A LONG TIME. THE CAR IS ONLY USED ON PAVED ROADS. *JB

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40.7%
ODI 10023505 · 78,000 mi

THE PARKING BRAKE WOULDN'T RELEASE. WE TOWED THE CAR TO MIDAS. THE INSPECTION IDENTIFIED NORMAL BRAKE WEAR, BUT ALSO SERIOUS FRONT END DEFICIENCIES. THE MANAGER TOLD US BOTH FRONT COIL SPRINGS WERE BROKEN AND HAD BEEN BROKEN FOR SOME TIME, CAUSING ONE STRUT TO BEND. HE SAID HAD THE SECOND STRUT BENT OR BROKE, THE CAR BODY WOULD HAVE DROPPED DOWN ONTO THE TIRES. HE SAID THE CAR WAS UNSAFE TO DRIVE. *NLM

Look up ODI 10023505 at NHTSA ↗

41.8%
ODI 10049024

I BELIEVE ALL 1997 FORD CONTOURS SHOULD BE RECALLED, OVER THE PAST 3 YEARS I HAVE REPLACED THE CLUTCH, WATERPUMP, BLOWER MOTOR, BOTH LOWER CONTROL ARMS, BUSHINGS, SWAY BARS, WHEEL BEARINGS, FRONT & REAR BRAKES AND ROTORS(BOTH TWICE!!!!), AXLE, 2 OXYGEN SENSORS, CATALYTIC CONVERTER, EGR VALVE, COIL SPRINGS, BATTERY, BALLJOINTS, DOOR LATCH, ALMOST ALL OF THE FULL FRONT SUSPENSION!!!! THERE ARE MORE PARTS THAT I HAD REPLACED BUT I CAN'T REMEMBER ALL THE NAMES OF THE PARTS THERE ARE TOO MANY!! MY CHECK ENGINE LIGHT WILL NOT TURN OFF, SEAT BELT L…

Look up ODI 10049024 at NHTSA ↗

728.5%
ODI 10009080

THE FRONT SPRINGS BROKE, WHICH CAUSED THE PASSENGER TIRE TO BLOW OUT.*JB *TS

Look up ODI 10009080 at NHTSA ↗

61.4%
ODI 10080318 · 29,000 mi

WHILE VEHICLE WAS PARKED FRONT COIL SPRINGS SNAPPED, AND VEHICLE BECAME INOPERATIVE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Look up ODI 10080318 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Structure32,558–73,250 mi43,000 mi34
ODI 10014562 · 21,597 mi

THE FUEL PUMP WAS REPLACED TWICE. *JB ENGINE HESITATED, SURGED AND LOST POWER. FUEL PUMP ASSEMBLY HAD TO BE REPLACED TWICE WITHIN A 2 YEAR PERIOD. ALSO THE DASHBOARD STARTED TO LIFT. RECALL FOR DASHBOARD REPAIRS ALREADY EXPIRED. *TT

Look up ODI 10014562 at NHTSA ↗

ODI 10015783 · 60,000 mi

THE DASH BOARD LIFTED UP. *JB

Look up ODI 10015783 at NHTSA ↗

ODI 10033911 · 60,000 mi

THE VEHICLE WAS SERVICED UNDER THE TSB 10001899 INSTRUMENTAL PANEL WARPAGE REPAIR WARRANTY, BUT THE FAILURE HADN'T OCCURRED, SO THE PART WASN'T REPLACED. FAILURE OCCURRED, AND THE MANUFACTURER REFUSED TO HONOR THE WARRANTY BASED ON THE CAMPAIGN ENDING. *AK *SCC *JB

Look up ODI 10033911 at NHTSA ↗

Unknown Or Other45,250–77,500 mi59,000 mi8
ODI 10068844 · 50,000 mi

VEHICLE HAS DASHBOARD THAT IS WARPED UP TOWARDS THE WINDSHIELD AROUND THE DEFROST VENT. PROBLEM IS GETTING WORSE AND FORD WILL ONLY COVER 60% OF REPAIR (TOTAL COST $1000). THIS IS A KNOW MANUFACTURING DEFECT BY FORD HOWEVER, THEY CLAIM THE WARRANTY HAS EXPIRED THUS ONLY A GOODWILL OFFERING.

Look up ODI 10068844 at NHTSA ↗

ODI 10142678 · 40,000 mi

THE DASHBOARD, WHICH WAS ONCE RECALLED, THE RECALL HAS SINCE EXPIRED. IS DELAMINATING OFF THE FOAM , PREVENTING PROPER DEFROSTING OF WINDSHIELD AND HINDERING VIEW OUT OF FRONT WINDOW. THE FUEL PUMP WHICH WAS RECALLED ON OTHER FORD MODELS FOR EXACTLY THE SAME PROBLEM, FAILS, PREVENTING ACCELERATION ONTO HIGHWAYS. THE WATER PUMP, WHICH IS PLASTIC, DISINTERGRATES IN THE MOTOR.*JB

Look up ODI 10142678 at NHTSA ↗

ODI 10142891 · 1,200 mi

DASH WARPING, ALL MODELS DO THAT AFTER TIME (3 MONTHS OR LESS) CAUSES DEFROST VENTS TO BLOW AIR IN AN IMPROPER LOCATION REPLACEMENT OF DASH IS ONLY FIX, BUT WILL WARP AGAIN AFTER REPLACEMENT. *JB

Look up ODI 10142891 at NHTSA ↗

Fuel System, Gasoline:Delivery:Fuel Pump41,000–70,500 mi47,000 mi7
ODI 10007619 · 47,000 mi

WHEN VEHICLE GETS TO 1/4 TANK OF GAS IT WILL NOT RUN. NEEDED TO REPLACE FUEL PUMP.

Look up ODI 10007619 at NHTSA ↗

ODI 10014562 · 21,597 mi

THE FUEL PUMP WAS REPLACED TWICE. *JB ENGINE HESITATED, SURGED AND LOST POWER. FUEL PUMP ASSEMBLY HAD TO BE REPLACED TWICE WITHIN A 2 YEAR PERIOD. ALSO THE DASHBOARD STARTED TO LIFT. RECALL FOR DASHBOARD REPAIRS ALREADY EXPIRED. *TT

Look up ODI 10014562 at NHTSA ↗

ODI 10025099 · 42,000 mi

THE CONSUMER STATED THAT THE VEHICLE STALLED INTERMITTENTLY WHILE DRIVING. THE DEALER DIAGNOSED THE PROBLEM AS A DEFECTIVE FUEL PUMP AND REPLACED IT. THE CONSUMER HAD TO PAY $534.16 FOR ALL REPAIRS AND FELLS THAT THEY SHOULD BE REIMBURSED FOR ALL THE TROUBLES. *NLM *CB

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Visibility:Defroster/Defogger/Hvac System39,500–76,500 mi54,500 mi8
ODI 10015782 · 60,000 mi

THE DEFROSTER DID NOT CLEAN THE WINDSHIELD PROPERLY. *JB

Look up ODI 10015782 at NHTSA ↗

ODI 10082675 · 38,000 mi

THE VINYL COVERING ON THE DASHBOARD IS PEELING AWAY FROM THE UNDERLYING STRUCTURE. IT HAS, OVER A PERIOD OF ABOUT 5 MONTHS, PEELED BACK FAR ENOUGH THAT IT OBSTRUCTS THE VIEW OUT OF THE WINDSHIELD. THE WINDSHIELD DEFROST VENT TRIM NO LONGER FITS INTO PLACE. THE DEFROSTER NO LONGER WORKS PROPERLY, AS THE VINYL NOW OBSTRUCTS THE AIR FLOW. THE VINYL IS ALSO IN SUCH A POSITION AS TO POTENTIALLY IMPEDE THE FUNCTON OF THE PASSENGER-SIDE AIRBAG. FORD HAS ISSUED A COUPLE OF 'CAMPAIGNS', AS THEY CALL IT, BUT BOTH HAVE EXPIRED. MY DASH WAS NOT WARPE…

Look up ODI 10082675 at NHTSA ↗

ODI 10106839 · 76,000 mi

DASHBOARD CRACKED OPEN AND WAS BLOCKING THE VENTS IN THE VEHICLE. CONSUMER CONTACTED THE MANUFACTURER, WHO STATED THERE WAS A CUSTOMER CAMPAIGN AT ONE TIME, HOWEVER, THE TIME EXPIRED. CONSUMER WAS NOT EXPERIENCING A PROBLEM WITH THE DASHBOARD AT THE TIME.*AK THE CONSUMER STATED THAT HER DEFROSTERS DO NOT WORK PROPERLY DUE TO THE PROBLEM. THE ENTIRE VENT IS OUT. THE CONSUMER STATED THAT SHE CAN NOT SEE OUT OF THE WINDSHEILD PROPERLY. *TC

Look up ODI 10106839 at NHTSA ↗

Engine And Engine Cooling:Engine:GasolineToo few reports for a range40,000 mi1 (sparse)
ODI 10142678 · 40,000 mi

THE DASHBOARD, WHICH WAS ONCE RECALLED, THE RECALL HAS SINCE EXPIRED. IS DELAMINATING OFF THE FOAM , PREVENTING PROPER DEFROSTING OF WINDSHIELD AND HINDERING VIEW OUT OF FRONT WINDOW. THE FUEL PUMP WHICH WAS RECALLED ON OTHER FORD MODELS FOR EXACTLY THE SAME PROBLEM, FAILS, PREVENTING ACCELERATION ONTO HIGHWAYS. THE WATER PUMP, WHICH IS PLASTIC, DISINTERGRATES IN THE MOTOR.*JB

Look up ODI 10142678 at NHTSA ↗

Fuel System, Gasoline:Storage:Tank AssemblyToo few reports for a range60,160 mi3 (sparse)
ODI 10112684 · 52,000 mi

FUEL TANK WARPAGE - PLASTIC FUEL TANK CAN WARP CAUSING FUEL TO FAIL TO FEED. BECAUSE USABLE FUEL QUANTITY IS UNKOWN, ENGINE CAN STALL AT UNPREDICTABLE INSTANCES. REPLACED FUEL TANK & PUMP/SENDER ASSEMBLY.*AK

Look up ODI 10112684 at NHTSA ↗

ODI 10162590 · 60,160 mi

DT*: THE CONTACT STATED THAT THE VEHICLE'S GAS TANK STRAP DETACHED ON 07/01/06. A STRAP WAS OBSERVED HANGING FROM UNDER THE VEHICLE WHILE PARKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THAT THE RIGHT HAND FUEL TANK ASSEMBLY STRAP HAD BECOME DETACHED. THE INDEPENDENT REPAIR SHOP CONTACTED THE DEALER WHO CONTACTED THE MANUFACTURER TO ORDER FUEL TANK ASSEMBLY STRAP. THE MANUFACTURER DETERMINED THAT THE FUEL TANK ASSEMBLY STRAP WAS ON BACK ORDER AND THAT THERE WAS NOT A SPECIFIC DATE WHEN THE PART WOULD ARRIVE.

Look up ODI 10162590 at NHTSA ↗

ODI 10198964 · 114,112 mi

TL*THE CONTACT OWNS A 2000 FORD CONTOUR. THE CURRENT MILEAGE WAS 134,112. THE FAILURE MILEAGE WAS 114,112. WHILE DRIVING 70MPH THE VEHICLE HESITATED A FEW TIMES AND THEN THE ENGINE DIED. THE VEHICLE WAS RESTARTED AFTER 15 MINUTES. THE DEALER STATED THE FUEL TANK HAD FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 00V350000 (FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY).

Look up ODI 10198964 at NHTSA ↗

Air BagsToo few reports for a range24,000 mi1 (sparse)
ODI 10011982 · 24,000 mi

WHILE DRIVING AT 50 MPH, THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A CONCRETE BARRIER. NONE OF THE AIRBAGS DEPLOYED WHICH RESULTED IN THE DRIVER BEING CRITICALLY INJURED. *NLM

Look up ODI 10011982 at NHTSA ↗

VisibilityToo few reports for a range120,000 mi3 (sparse)
ODI 10224388 · 55,000 mi

DASHBOARD BEGAN SLOWLY WARPING OVER A YEAR. IT GOT TO THE POINT WHERE VISIBILITY AHEAD WAS COMPROMISED, AND THE DEFROSTER VENTS WERE NO LONGER FUNCTIONING. DEALER WOULD NOT COVER A REPLACEMENT, SO I HAD THE WORK DONE AT A LOCAL BODY SHOP AT MY FULL COST. SO FAR, THE REPLACEMENT DASH IS OK. *TR

Look up ODI 10224388 at NHTSA ↗

ODI 10314824 · 120,000 mi

VISORS FALL OUT OF ROOF WHEN TOUCHED, HAS BEEN OCCURRING SINCE SHORTLY AFTER CAR WAS PURCHASED ABOUT 4 YEARS AGO. *TR

Look up ODI 10314824 at NHTSA ↗

ODI 10321059 · 124,161 mi

IN MY WIFES CAR THE DASHBOARD NEAR THE WINDSHIELD IS STARTING TO COME UP ITS RIGHT NEAR THE VENT IN THE CAR IT MAKES DRIVE THE CAR MORE DIFFICULT DUE TO THE DASH IS NOW BLOCK PART OF THE WINDSHIELD I WAS TOLD THIS HAS HAPPENED TO SOME ONE BEFORE AND I WOULD LIKE TO HAVE THIS LOOKED INTO. *TR

Look up ODI 10321059 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 262 reports

2000: 62 complaints · 2001: 3 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
200092962
2001013
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2000180172
2001220

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentStructureUnknown Or OtherFuel System, Gasoline:Delivery:Fuel PumpVisibility:Defroster/Defogger/Hvac SystemEngine And Engine Cooling:Engine:GasolineFuel System, Gasoline:Storage:Tank AssemblyAir BagsVisibility
Structure—
3
ODI 10129109

LTR FM DOUGLAS HOLT (GA) 2ND ATTEMPT W/ADDITIONAL INFORMATION TO GET NHTSA TO REQUIRE FORD TO REPLACE HIS DEFECTIVE WARPED DASHBOARD THAT NOW CAUSES THE WINDOW DEFROSTER TO BE RENDERED INEFFECTIVE.*MR *JB

Look up ODI 10129109 at NHTSA ↗

ODI 10168273

FOAM COVER ON DASHBOARD HAS WARPED. EDGE NEAREST WINDSHIELD HAS CURLED UP AND IS NOW TOUCHING WINDSHIELD AT LEAST 5 INCHES FROM BASE. WARPED DASHBOARD BLOCKS AIR FROM DEFROSTER RESULTING IN SAFETY HAZARD AS VISIBILITY IS SIGNIFICANTLY REDUCED ESPECIALLY IN COLD WEATHER. THIS IS THE RESULT OF A KNOWN DEFECT (TSB 01B78). FORD HAD AN OWNER NOTIFICATION PROGRAM IN PLACE BUT I NEVER RECEIVED A LETTER DESPITE OWNING THE CAR AND HAVING IT REGISTERED AT THE TIME. A SUPERVISOR AT THE FORD "CUSTOMER RELATIONSHIP CENTER" TOLD ME THAT "IT MUST HAVE BEEN LO…

Look up ODI 10168273 at NHTSA ↗

ODI 10184348

I HAVE A 2000 FORD CONTOUR THAT I PURCHASED IN 2000 WHILE I LIVED IN NH. IN EARLY 2001, I MOVED OUT OF NH AND TO MA. LAST YEAR, I STARTED TO PAY ATTENTION TO A VERY NOTICEABLE WARPING IN MY DASHBOARD. THE DASHBOARD HAS STARTED TO PULL AWAY FROM THE WINDSHIELD. THE BLACK VENTING PIECE IS NO LONGER CONNECTED AND COULD BECOME LOSE AND SERVE AS A PROJECTILE IN AN ACCIDENT. MY FRONT WINDSHIELD NO LONG DEFROSTS PROPERLY WHICH CAN CAUSE PROBLEMS WITH SEEING WHILE DRIVING. I JUST FOUND OUT THAT THERE WAS A RECALL IN 2001, AND I CAN ONLY ASSUME THAT …

Look up ODI 10184348 at NHTSA ↗

2
ODI 10014562 · 21,597 mi

THE FUEL PUMP WAS REPLACED TWICE. *JB ENGINE HESITATED, SURGED AND LOST POWER. FUEL PUMP ASSEMBLY HAD TO BE REPLACED TWICE WITHIN A 2 YEAR PERIOD. ALSO THE DASHBOARD STARTED TO LIFT. RECALL FOR DASHBOARD REPAIRS ALREADY EXPIRED. *TT

Look up ODI 10014562 at NHTSA ↗

ODI 10142592

DT: THE CONTACT STATED THE PLASTIC DASHBOARD DELAMINATED FROM THE FOAM. THE DASHBOARD LAMINATE WAS PUSHING UPWARD, THUS HINDERING THE CONTACT'S VISION THROUGH THE FRONT WINDOW. HE CONTACTED THE MANUFACTURER, AND THEY SAID IT WAS UNDER REVIEW, AND THAT IT WAS COSMETIC. ALSO, HE IS ALSO EXPERIENCED FUEL PUMP AND WATER PUMP PROBLEMS. UNDER HARD ACCELERATION THE FUEL PUMP SHUT OFF. THE DEALERSHIP STATED THE CONTACT'S VEHICLE NEEDED A NEW FUEL PUMP. THE BEARINGS ON THE WATER PUMP FAILED AND THE VEHICLE OVERHEATED. *AK.

Look up ODI 10142592 at NHTSA ↗

4
ODI 10032850

2000 FORD CONTOUR, 4-DOOR SEDAN, VIN: [XXX] ------ ENTIRE DASHBOARD IS COMING UNGLUED/DISCONNECTED. IT IS RAISING UP IN FRONT OF THE WINDSHIELD, THIS IS STARTING TO OBSTRUCT THE DRIVER'S VIEW, THE DEFROST DEFLECTORS ARE NO LONGER OPERABLE TO DEFLECT THE AIR ONTO THE WINDSHIELD AND IT HAS COMPROMISED THE POSSIBLE OPERATION OF THE PASSENGER AIRBAG. FORD MOTOR COMPANY HAS ISSUED NUMEROUS RECALLS ABOUT THIS SERIOUS FORD CONTOUR PROBLEM. BUT, THE LOCAL FORD DEALERSHIP SAYS THAT THIS VEHICLE IS NOT ON THE RECALL LIST.*AK INFORMATION REDACTED…

Look up ODI 10032850 at NHTSA ↗

ODI 10082675 · 38,000 mi

THE VINYL COVERING ON THE DASHBOARD IS PEELING AWAY FROM THE UNDERLYING STRUCTURE. IT HAS, OVER A PERIOD OF ABOUT 5 MONTHS, PEELED BACK FAR ENOUGH THAT IT OBSTRUCTS THE VIEW OUT OF THE WINDSHIELD. THE WINDSHIELD DEFROST VENT TRIM NO LONGER FITS INTO PLACE. THE DEFROSTER NO LONGER WORKS PROPERLY, AS THE VINYL NOW OBSTRUCTS THE AIR FLOW. THE VINYL IS ALSO IN SUCH A POSITION AS TO POTENTIALLY IMPEDE THE FUNCTON OF THE PASSENGER-SIDE AIRBAG. FORD HAS ISSUED A COUPLE OF 'CAMPAIGNS', AS THEY CALL IT, BUT BOTH HAVE EXPIRED. MY DASH WAS NOT WARPE…

Look up ODI 10082675 at NHTSA ↗

ODI 10106839 · 76,000 mi

DASHBOARD CRACKED OPEN AND WAS BLOCKING THE VENTS IN THE VEHICLE. CONSUMER CONTACTED THE MANUFACTURER, WHO STATED THERE WAS A CUSTOMER CAMPAIGN AT ONE TIME, HOWEVER, THE TIME EXPIRED. CONSUMER WAS NOT EXPERIENCING A PROBLEM WITH THE DASHBOARD AT THE TIME.*AK THE CONSUMER STATED THAT HER DEFROSTERS DO NOT WORK PROPERLY DUE TO THE PROBLEM. THE ENTIRE VENT IS OUT. THE CONSUMER STATED THAT SHE CAN NOT SEE OUT OF THE WINDSHEILD PROPERLY. *TC

Look up ODI 10106839 at NHTSA ↗

00
2
ODI 10032850

2000 FORD CONTOUR, 4-DOOR SEDAN, VIN: [XXX] ------ ENTIRE DASHBOARD IS COMING UNGLUED/DISCONNECTED. IT IS RAISING UP IN FRONT OF THE WINDSHIELD, THIS IS STARTING TO OBSTRUCT THE DRIVER'S VIEW, THE DEFROST DEFLECTORS ARE NO LONGER OPERABLE TO DEFLECT THE AIR ONTO THE WINDSHIELD AND IT HAS COMPROMISED THE POSSIBLE OPERATION OF THE PASSENGER AIRBAG. FORD MOTOR COMPANY HAS ISSUED NUMEROUS RECALLS ABOUT THIS SERIOUS FORD CONTOUR PROBLEM. BUT, THE LOCAL FORD DEALERSHIP SAYS THAT THIS VEHICLE IS NOT ON THE RECALL LIST.*AK INFORMATION REDACTED…

Look up ODI 10032850 at NHTSA ↗

ODI 11329060

DASHBOARD IS DELAMINATING AND PEELING UPWARD INTERFERING WITH AIR BAG DEPLOYMENT, DEFROSTERS AND VISIBILITY. FORD HAS ONGOING ISSUES WITH THIS SAME PROBLEM ON OTHER FORD PRODUCTS. I FEEL THIS IS DEFINITELY A SAFETY ISSUE AND QUALITY ISSUE. *TR

Look up ODI 11329060 at NHTSA ↗

3
ODI 10126257

THE DASHBOARD HAS SEPARATED AND CAUSING VISIBILITY PROBLEMS AS WELL AS PROBLEMS WITH THE VENTING SYSTEM. THE DEFROSTER AIR FLOW IS DIVERTED AND ESSENTIALLY USELESS. I AM CONCERNED THAT THE AIR BAGS COULD NOT DEPLOY IF NEEDED. I ALSO DID NOT GET THE RECALL, FOUND OUT ABOUT IT TOO LATE. LOCAL DEALER SAID CALL FORD. CUSTOMER SERVICE SUGGESTED I GET IT REPAIRED SINCE IT IS A SAFETY ISSUE BUT THAT THEY WOULD PROVIDE NO HELP AT THIS TIME. SHE SAID REPORTS LIKE THESE ARE WHAT GET THE ENGINEERS TO CONSIDER RECALLS---WHEN?

Look up ODI 10126257 at NHTSA ↗

ODI 10224388 · 55,000 mi

DASHBOARD BEGAN SLOWLY WARPING OVER A YEAR. IT GOT TO THE POINT WHERE VISIBILITY AHEAD WAS COMPROMISED, AND THE DEFROSTER VENTS WERE NO LONGER FUNCTIONING. DEALER WOULD NOT COVER A REPLACEMENT, SO I HAD THE WORK DONE AT A LOCAL BODY SHOP AT MY FULL COST. SO FAR, THE REPLACEMENT DASH IS OK. *TR

Look up ODI 10224388 at NHTSA ↗

ODI 10321059 · 124,161 mi

IN MY WIFES CAR THE DASHBOARD NEAR THE WINDSHIELD IS STARTING TO COME UP ITS RIGHT NEAR THE VENT IN THE CAR IT MAKES DRIVE THE CAR MORE DIFFICULT DUE TO THE DASH IS NOW BLOCK PART OF THE WINDSHIELD I WAS TOLD THIS HAS HAPPENED TO SOME ONE BEFORE AND I WOULD LIKE TO HAVE THIS LOOKED INTO. *TR

Look up ODI 10321059 at NHTSA ↗

Unknown Or Other
3
ODI 10129109

LTR FM DOUGLAS HOLT (GA) 2ND ATTEMPT W/ADDITIONAL INFORMATION TO GET NHTSA TO REQUIRE FORD TO REPLACE HIS DEFECTIVE WARPED DASHBOARD THAT NOW CAUSES THE WINDOW DEFROSTER TO BE RENDERED INEFFECTIVE.*MR *JB

Look up ODI 10129109 at NHTSA ↗

ODI 10168273

FOAM COVER ON DASHBOARD HAS WARPED. EDGE NEAREST WINDSHIELD HAS CURLED UP AND IS NOW TOUCHING WINDSHIELD AT LEAST 5 INCHES FROM BASE. WARPED DASHBOARD BLOCKS AIR FROM DEFROSTER RESULTING IN SAFETY HAZARD AS VISIBILITY IS SIGNIFICANTLY REDUCED ESPECIALLY IN COLD WEATHER. THIS IS THE RESULT OF A KNOWN DEFECT (TSB 01B78). FORD HAD AN OWNER NOTIFICATION PROGRAM IN PLACE BUT I NEVER RECEIVED A LETTER DESPITE OWNING THE CAR AND HAVING IT REGISTERED AT THE TIME. A SUPERVISOR AT THE FORD "CUSTOMER RELATIONSHIP CENTER" TOLD ME THAT "IT MUST HAVE BEEN LO…

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ODI 10184348

I HAVE A 2000 FORD CONTOUR THAT I PURCHASED IN 2000 WHILE I LIVED IN NH. IN EARLY 2001, I MOVED OUT OF NH AND TO MA. LAST YEAR, I STARTED TO PAY ATTENTION TO A VERY NOTICEABLE WARPING IN MY DASHBOARD. THE DASHBOARD HAS STARTED TO PULL AWAY FROM THE WINDSHIELD. THE BLACK VENTING PIECE IS NO LONGER CONNECTED AND COULD BECOME LOSE AND SERVE AS A PROJECTILE IN AN ACCIDENT. MY FRONT WINDSHIELD NO LONG DEFROSTS PROPERLY WHICH CAN CAUSE PROBLEMS WITH SEEING WHILE DRIVING. I JUST FOUND OUT THAT THERE WAS A RECALL IN 2001, AND I CAN ONLY ASSUME THAT …

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—
1
ODI 10142678 · 40,000 mi

THE DASHBOARD, WHICH WAS ONCE RECALLED, THE RECALL HAS SINCE EXPIRED. IS DELAMINATING OFF THE FOAM , PREVENTING PROPER DEFROSTING OF WINDSHIELD AND HINDERING VIEW OUT OF FRONT WINDOW. THE FUEL PUMP WHICH WAS RECALLED ON OTHER FORD MODELS FOR EXACTLY THE SAME PROBLEM, FAILS, PREVENTING ACCELERATION ONTO HIGHWAYS. THE WATER PUMP, WHICH IS PLASTIC, DISINTERGRATES IN THE MOTOR.*JB

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0
3
ODI 10142678 · 40,000 mi

THE DASHBOARD, WHICH WAS ONCE RECALLED, THE RECALL HAS SINCE EXPIRED. IS DELAMINATING OFF THE FOAM , PREVENTING PROPER DEFROSTING OF WINDSHIELD AND HINDERING VIEW OUT OF FRONT WINDOW. THE FUEL PUMP WHICH WAS RECALLED ON OTHER FORD MODELS FOR EXACTLY THE SAME PROBLEM, FAILS, PREVENTING ACCELERATION ONTO HIGHWAYS. THE WATER PUMP, WHICH IS PLASTIC, DISINTERGRATES IN THE MOTOR.*JB

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ODI 726001

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

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ODI 885015

ENGINE CHECK LIGHT HAS BEEN ON, AND VEHICLE RUNS ROUGHLY. TOOK VEHICLE TO DEALER 4 TIMES. DEALER STATED THAT CATALYTIC CONVERTER NEEDED TO BE REPLACED. *AK

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000
Fuel System, Gasoline:Delivery:Fuel Pump
2
ODI 10014562 · 21,597 mi

THE FUEL PUMP WAS REPLACED TWICE. *JB ENGINE HESITATED, SURGED AND LOST POWER. FUEL PUMP ASSEMBLY HAD TO BE REPLACED TWICE WITHIN A 2 YEAR PERIOD. ALSO THE DASHBOARD STARTED TO LIFT. RECALL FOR DASHBOARD REPAIRS ALREADY EXPIRED. *TT

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ODI 10142592

DT: THE CONTACT STATED THE PLASTIC DASHBOARD DELAMINATED FROM THE FOAM. THE DASHBOARD LAMINATE WAS PUSHING UPWARD, THUS HINDERING THE CONTACT'S VISION THROUGH THE FRONT WINDOW. HE CONTACTED THE MANUFACTURER, AND THEY SAID IT WAS UNDER REVIEW, AND THAT IT WAS COSMETIC. ALSO, HE IS ALSO EXPERIENCED FUEL PUMP AND WATER PUMP PROBLEMS. UNDER HARD ACCELERATION THE FUEL PUMP SHUT OFF. THE DEALERSHIP STATED THE CONTACT'S VEHICLE NEEDED A NEW FUEL PUMP. THE BEARINGS ON THE WATER PUMP FAILED AND THE VEHICLE OVERHEATED. *AK.

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1
ODI 10142678 · 40,000 mi

THE DASHBOARD, WHICH WAS ONCE RECALLED, THE RECALL HAS SINCE EXPIRED. IS DELAMINATING OFF THE FOAM , PREVENTING PROPER DEFROSTING OF WINDSHIELD AND HINDERING VIEW OUT OF FRONT WINDOW. THE FUEL PUMP WHICH WAS RECALLED ON OTHER FORD MODELS FOR EXACTLY THE SAME PROBLEM, FAILS, PREVENTING ACCELERATION ONTO HIGHWAYS. THE WATER PUMP, WHICH IS PLASTIC, DISINTERGRATES IN THE MOTOR.*JB

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—0
2
ODI 10142678 · 40,000 mi

THE DASHBOARD, WHICH WAS ONCE RECALLED, THE RECALL HAS SINCE EXPIRED. IS DELAMINATING OFF THE FOAM , PREVENTING PROPER DEFROSTING OF WINDSHIELD AND HINDERING VIEW OUT OF FRONT WINDOW. THE FUEL PUMP WHICH WAS RECALLED ON OTHER FORD MODELS FOR EXACTLY THE SAME PROBLEM, FAILS, PREVENTING ACCELERATION ONTO HIGHWAYS. THE WATER PUMP, WHICH IS PLASTIC, DISINTERGRATES IN THE MOTOR.*JB

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ODI 9005210

DEFECTIVE FUEL PUMP AND CHECK ENGINE LIGHT ON.

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1
ODI 764775

THIS VEHICLE STALLED TWICE. ONCE WHILE I WAS GOING 65 MPH ON THE INTERSTATE WITH MY INFANT DAUGHTER IN THE BACKSEAT WITH COAL TRUCKS BEARING DOWN ON ME. WHEN I RETRIEVED IT FROM THE DEALERSHIP THAT AFTERNOON, THEY TOLD ME THEY HAD CLEANED SEDIMENT OUT OF THE TANK. NOW A YEAR LATER, OUT OF WARRANTY, I HAVE HAD TO REPLACE THE FUEL PUMP FOR THE THIRD TIME, THE GAS TANK BECAUSE IT IS RUSTING AWAY FROM THE INSIDE AND THE FUEL FILTER BECAUSE OF THE DEBRIS. MY AFTERMARKET WARRANTY DID NOT COVER THIS REPAIR ($825.52), I CONTACTED FORD, AND THEY REF…

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00
Visibility:Defroster/Defogger/Hvac System
4
ODI 10032850

2000 FORD CONTOUR, 4-DOOR SEDAN, VIN: [XXX] ------ ENTIRE DASHBOARD IS COMING UNGLUED/DISCONNECTED. IT IS RAISING UP IN FRONT OF THE WINDSHIELD, THIS IS STARTING TO OBSTRUCT THE DRIVER'S VIEW, THE DEFROST DEFLECTORS ARE NO LONGER OPERABLE TO DEFLECT THE AIR ONTO THE WINDSHIELD AND IT HAS COMPROMISED THE POSSIBLE OPERATION OF THE PASSENGER AIRBAG. FORD MOTOR COMPANY HAS ISSUED NUMEROUS RECALLS ABOUT THIS SERIOUS FORD CONTOUR PROBLEM. BUT, THE LOCAL FORD DEALERSHIP SAYS THAT THIS VEHICLE IS NOT ON THE RECALL LIST.*AK INFORMATION REDACTED…

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ODI 10082675 · 38,000 mi

THE VINYL COVERING ON THE DASHBOARD IS PEELING AWAY FROM THE UNDERLYING STRUCTURE. IT HAS, OVER A PERIOD OF ABOUT 5 MONTHS, PEELED BACK FAR ENOUGH THAT IT OBSTRUCTS THE VIEW OUT OF THE WINDSHIELD. THE WINDSHIELD DEFROST VENT TRIM NO LONGER FITS INTO PLACE. THE DEFROSTER NO LONGER WORKS PROPERLY, AS THE VINYL NOW OBSTRUCTS THE AIR FLOW. THE VINYL IS ALSO IN SUCH A POSITION AS TO POTENTIALLY IMPEDE THE FUNCTON OF THE PASSENGER-SIDE AIRBAG. FORD HAS ISSUED A COUPLE OF 'CAMPAIGNS', AS THEY CALL IT, BUT BOTH HAVE EXPIRED. MY DASH WAS NOT WARPE…

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ODI 10106839 · 76,000 mi

DASHBOARD CRACKED OPEN AND WAS BLOCKING THE VENTS IN THE VEHICLE. CONSUMER CONTACTED THE MANUFACTURER, WHO STATED THERE WAS A CUSTOMER CAMPAIGN AT ONE TIME, HOWEVER, THE TIME EXPIRED. CONSUMER WAS NOT EXPERIENCING A PROBLEM WITH THE DASHBOARD AT THE TIME.*AK THE CONSUMER STATED THAT HER DEFROSTERS DO NOT WORK PROPERLY DUE TO THE PROBLEM. THE ENTIRE VENT IS OUT. THE CONSUMER STATED THAT SHE CAN NOT SEE OUT OF THE WINDSHEILD PROPERLY. *TC

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00—00
1
ODI 10032850

2000 FORD CONTOUR, 4-DOOR SEDAN, VIN: [XXX] ------ ENTIRE DASHBOARD IS COMING UNGLUED/DISCONNECTED. IT IS RAISING UP IN FRONT OF THE WINDSHIELD, THIS IS STARTING TO OBSTRUCT THE DRIVER'S VIEW, THE DEFROST DEFLECTORS ARE NO LONGER OPERABLE TO DEFLECT THE AIR ONTO THE WINDSHIELD AND IT HAS COMPROMISED THE POSSIBLE OPERATION OF THE PASSENGER AIRBAG. FORD MOTOR COMPANY HAS ISSUED NUMEROUS RECALLS ABOUT THIS SERIOUS FORD CONTOUR PROBLEM. BUT, THE LOCAL FORD DEALERSHIP SAYS THAT THIS VEHICLE IS NOT ON THE RECALL LIST.*AK INFORMATION REDACTED…

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1
ODI 10098892

DASHBOARD HAS COME UNGLUED, EFFECTING DRIVING VISABILITY AND PREVENTING THE WINDSHIELD DEFROSTER FROM DEFROSTING WINDSHIELD.NOTHING DONE TO CORRECT YET .APPEARS FORD DOES NOT WANT TO TAKE RESPOSIBILITY FOR THIS HAZZARDOUS DEFECT. *AK

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Engine And Engine Cooling:Engine:Gasoline0
3
ODI 10142678 · 40,000 mi

THE DASHBOARD, WHICH WAS ONCE RECALLED, THE RECALL HAS SINCE EXPIRED. IS DELAMINATING OFF THE FOAM , PREVENTING PROPER DEFROSTING OF WINDSHIELD AND HINDERING VIEW OUT OF FRONT WINDOW. THE FUEL PUMP WHICH WAS RECALLED ON OTHER FORD MODELS FOR EXACTLY THE SAME PROBLEM, FAILS, PREVENTING ACCELERATION ONTO HIGHWAYS. THE WATER PUMP, WHICH IS PLASTIC, DISINTERGRATES IN THE MOTOR.*JB

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ODI 726001

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

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ODI 885015

ENGINE CHECK LIGHT HAS BEEN ON, AND VEHICLE RUNS ROUGHLY. TOOK VEHICLE TO DEALER 4 TIMES. DEALER STATED THAT CATALYTIC CONVERTER NEEDED TO BE REPLACED. *AK

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2
ODI 10142678 · 40,000 mi

THE DASHBOARD, WHICH WAS ONCE RECALLED, THE RECALL HAS SINCE EXPIRED. IS DELAMINATING OFF THE FOAM , PREVENTING PROPER DEFROSTING OF WINDSHIELD AND HINDERING VIEW OUT OF FRONT WINDOW. THE FUEL PUMP WHICH WAS RECALLED ON OTHER FORD MODELS FOR EXACTLY THE SAME PROBLEM, FAILS, PREVENTING ACCELERATION ONTO HIGHWAYS. THE WATER PUMP, WHICH IS PLASTIC, DISINTERGRATES IN THE MOTOR.*JB

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ODI 9005210

DEFECTIVE FUEL PUMP AND CHECK ENGINE LIGHT ON.

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0—000
Fuel System, Gasoline:Storage:Tank Assembly00
1
ODI 764775

THIS VEHICLE STALLED TWICE. ONCE WHILE I WAS GOING 65 MPH ON THE INTERSTATE WITH MY INFANT DAUGHTER IN THE BACKSEAT WITH COAL TRUCKS BEARING DOWN ON ME. WHEN I RETRIEVED IT FROM THE DEALERSHIP THAT AFTERNOON, THEY TOLD ME THEY HAD CLEANED SEDIMENT OUT OF THE TANK. NOW A YEAR LATER, OUT OF WARRANTY, I HAVE HAD TO REPLACE THE FUEL PUMP FOR THE THIRD TIME, THE GAS TANK BECAUSE IT IS RUSTING AWAY FROM THE INSIDE AND THE FUEL FILTER BECAUSE OF THE DEBRIS. MY AFTERMARKET WARRANTY DID NOT COVER THIS REPAIR ($825.52), I CONTACTED FORD, AND THEY REF…

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00—00
Air Bags
2
ODI 10032850

2000 FORD CONTOUR, 4-DOOR SEDAN, VIN: [XXX] ------ ENTIRE DASHBOARD IS COMING UNGLUED/DISCONNECTED. IT IS RAISING UP IN FRONT OF THE WINDSHIELD, THIS IS STARTING TO OBSTRUCT THE DRIVER'S VIEW, THE DEFROST DEFLECTORS ARE NO LONGER OPERABLE TO DEFLECT THE AIR ONTO THE WINDSHIELD AND IT HAS COMPROMISED THE POSSIBLE OPERATION OF THE PASSENGER AIRBAG. FORD MOTOR COMPANY HAS ISSUED NUMEROUS RECALLS ABOUT THIS SERIOUS FORD CONTOUR PROBLEM. BUT, THE LOCAL FORD DEALERSHIP SAYS THAT THIS VEHICLE IS NOT ON THE RECALL LIST.*AK INFORMATION REDACTED…

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ODI 11329060

DASHBOARD IS DELAMINATING AND PEELING UPWARD INTERFERING WITH AIR BAG DEPLOYMENT, DEFROSTERS AND VISIBILITY. FORD HAS ONGOING ISSUES WITH THIS SAME PROBLEM ON OTHER FORD PRODUCTS. I FEEL THIS IS DEFINITELY A SAFETY ISSUE AND QUALITY ISSUE. *TR

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00
1
ODI 10032850

2000 FORD CONTOUR, 4-DOOR SEDAN, VIN: [XXX] ------ ENTIRE DASHBOARD IS COMING UNGLUED/DISCONNECTED. IT IS RAISING UP IN FRONT OF THE WINDSHIELD, THIS IS STARTING TO OBSTRUCT THE DRIVER'S VIEW, THE DEFROST DEFLECTORS ARE NO LONGER OPERABLE TO DEFLECT THE AIR ONTO THE WINDSHIELD AND IT HAS COMPROMISED THE POSSIBLE OPERATION OF THE PASSENGER AIRBAG. FORD MOTOR COMPANY HAS ISSUED NUMEROUS RECALLS ABOUT THIS SERIOUS FORD CONTOUR PROBLEM. BUT, THE LOCAL FORD DEALERSHIP SAYS THAT THIS VEHICLE IS NOT ON THE RECALL LIST.*AK INFORMATION REDACTED…

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00—0
Visibility
3
ODI 10126257

THE DASHBOARD HAS SEPARATED AND CAUSING VISIBILITY PROBLEMS AS WELL AS PROBLEMS WITH THE VENTING SYSTEM. THE DEFROSTER AIR FLOW IS DIVERTED AND ESSENTIALLY USELESS. I AM CONCERNED THAT THE AIR BAGS COULD NOT DEPLOY IF NEEDED. I ALSO DID NOT GET THE RECALL, FOUND OUT ABOUT IT TOO LATE. LOCAL DEALER SAID CALL FORD. CUSTOMER SERVICE SUGGESTED I GET IT REPAIRED SINCE IT IS A SAFETY ISSUE BUT THAT THEY WOULD PROVIDE NO HELP AT THIS TIME. SHE SAID REPORTS LIKE THESE ARE WHAT GET THE ENGINEERS TO CONSIDER RECALLS---WHEN?

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ODI 10224388 · 55,000 mi

DASHBOARD BEGAN SLOWLY WARPING OVER A YEAR. IT GOT TO THE POINT WHERE VISIBILITY AHEAD WAS COMPROMISED, AND THE DEFROSTER VENTS WERE NO LONGER FUNCTIONING. DEALER WOULD NOT COVER A REPLACEMENT, SO I HAD THE WORK DONE AT A LOCAL BODY SHOP AT MY FULL COST. SO FAR, THE REPLACEMENT DASH IS OK. *TR

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ODI 10321059 · 124,161 mi

IN MY WIFES CAR THE DASHBOARD NEAR THE WINDSHIELD IS STARTING TO COME UP ITS RIGHT NEAR THE VENT IN THE CAR IT MAKES DRIVE THE CAR MORE DIFFICULT DUE TO THE DASH IS NOW BLOCK PART OF THE WINDSHIELD I WAS TOLD THIS HAS HAPPENED TO SOME ONE BEFORE AND I WOULD LIKE TO HAVE THIS LOOKED INTO. *TR

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00
1
ODI 10098892

DASHBOARD HAS COME UNGLUED, EFFECTING DRIVING VISABILITY AND PREVENTING THE WINDSHIELD DEFROSTER FROM DEFROSTING WINDSHIELD.NOTHING DONE TO CORRECT YET .APPEARS FORD DOES NOT WANT TO TAKE RESPOSIBILITY FOR THIS HAZZARDOUS DEFECT. *AK

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000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Stalling or loss of power

22 mentions · 11.1% of complaints

Median mileage: 52,000 mi (9 usable records).

ODI 10014562 · 21,597 mi

THE FUEL PUMP WAS REPLACED TWICE. *JB ENGINE HESITATED, SURGED AND LOST POWER. FUEL PUMP ASSEMBLY HAD TO BE REPLACED TWICE WITHIN A 2 YEAR PERIOD. ALSO THE DASHBOARD STARTED TO LIFT. RECALL FOR DASHBOARD REPAIRS ALREADY EXPIRED. *TT

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ODI 10017682

THE VEHICLE STALLED, AND LOST POWER. *JB

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ODI 10021468

CAR STALLED WHILE DRIVING ON HIGHWAY 49. GLAD MY KIDS WERE NOT WITH ME. CAR HAS ONLY 60000 MI. TURNED OUT TO BE A BAD FUEL PUMP. *JB

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

2 mentions · 1.0% of complaints

Median mileage: 94,800 mi (1 usable records).

ODI 10648240 · 94,800 mi

TL* THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL NOISE. IN ADDITION, THE VEHICLE TRACTION CONTROL ACTIVATED WHEN THE BRAKES WERE ACTIVATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,800.

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ODI 559149

BRAKES FAILED CAUSING CONSUMER TO REAR END ANOTHER VEHICLE, CAUSING DAMAGE TO THE FRONT END, AIR BAG DID NOT DEPLOY, THE BRAKES WERE INSPECTED AND SAID TO BE OK BUT ANOTHER ACCIDENT HAPPENED, CONSUMER BELIEVES THE PRESSURE REDUCING VALVES MALFUNCTIONED PRIOR TO RECALL RESULTING IN THE TWO ACCIDENTS. NLM

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

2 mentions · 1.0% of complaints

Median mileage: 42,500 mi (2 usable records).

ODI 10038118 · 40,000 mi

DASHBOARD WARPED AND SEPARATED FROM THE BODY OF VEHICLE. THIS CAUSED THE DEFROSTER NOT TO WORK PROPERLY AND MADE IT DIFFICULT FOR THE DRIVER TO JUDGE THE DISTANCE OF THE VEHICLE IN FRONT OF HIS VEHICLE. THE TRANSMISSION ALSO EXPERIENCED DELAYED SHIFTING. *AK *NLM

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ODI 10081321 · 45,000 mi

I WAS DRIVING IN THE EVENING RETURNING HOME-I BRAKED FOR THE RED LIGHT AND HEARD METAL ON METAL ON THE PASSENGER SIDE OF MY VEHICLE AND JERKED TO A STOP-I HAD TO HAVE EMERGENCY REPAIRS DONE-FAILURE OF THE CALIPERS, ROGER AND LASER ONLY ON THE PASSENGER SIDE OF THE CAR. *JB

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Warning lights and dashboard alerts

2 mentions · 1.0% of complaints

Median mileage: 121,359 mi (1 usable records).

ODI 10208642 · 121,359 mi

MY 2000 FORD CONTOUR SE STARTING ACTING LIKE THERE WAS NO GAS AT AROUND 1/4 TANK. THIS CONTINUED EVERY TIME MY CAR GOT TO 1/4 TANK. MECHANIC REPLACED FUEL FILTER $54.90 FOR FILTER AND DIAGNOSTIC ON 3/13/07. IT STILL STUTTERING, HESITATED AND NOW WAS STALLING. MECHANIC REPLACED FUEL PUMP $297.22 ON 3/28/07. THE PROBLEM PERSISTED AND NOW IT WAS HAPPENING AT 1/2 TANK. ONCE SUMMER HIT, IT WAS WORSE WITH THE A/C. BETWEEN MARCH AND JUNE 2007, MECHANIC REPLACED PUMP ONCE AND FILTER TWICE. ON 6/27/07, CAR STALLED AND WOULD NOT RESTART, TANK WAS…

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ODI 9005210

DEFECTIVE FUEL PUMP AND CHECK ENGINE LIGHT ON.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

1 mentions · 0.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 890499

INTERMITTENTLY VEHICLE WOULD NOT START OR WHEN IT DOES, IT IS UNABLE TO SHIFT OUT OF GEAR. ALSO, UNABLE TO REMOVE KEY FROM IGINITION SWITCH AFTER TURNING VEHICLE OFF. VEHICLE WAS TAKEN TO DEALER SHOP ON TWO OCCASIONS, AND INFORMED THAT THEY COULD NOT DUPLICATE PROBLEM. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b