2004 Ford E-250: complaints, problems and recalls

WHILE DRIVING AT ANY SPEED AND WHEN TURNING THE STEERING WHEEL COLUMN WILL NOT COME BACK TO THE ORIGINAL POSITION. DEALER EXAMINED THE VEHICLE, AND REPLACED THE STEERING GEAR BOX. SEVERAL DAYS LATER, CHECK ENGINE LIGHT CAME ON. AFTERWARDS, THE RADIO, INTERIOR LIGHTS, AND BACK UP LIGHTS STOPPED WORKING. DEALER FIXED THE PROBLEM, BUT THE ENGINE LIGHT COME ON AGAIN. *AK

Owner-reported narrative. 3,800 miles reported. Look up ODI 10057751 at NHTSA ↗

FORD HAS NOT NOTIFIED THEIR CUSTOMERS OF THE 04S22 SAFETY RECALL AS OF 10/6/04. ON DEALER'S NOTIFICATION , POSIIBILITY OF SHORT IN ABS MODULE COULD START FIRE IN UNATTENDED VEHICLE - WITH THE IGNITION OFF WAS STATED. AS WELL AS A WARNING NOT TO PARK ANY UNSOLD RECALLED VEHICLES INSIDE. *AK

Owner-reported narrative. Look up ODI 10093688 at NHTSA ↗

2004 E-250 STANDARD-LENGTH VAN (CONVERSION) WITH 4-WHEEL ABS DISC BRAKES. THE RIGHT REAR AXLE-TO-CALIPER BRACKET BROKE (CRACKED) COMPLETELY THROUGH ONE EAR AND COULD'VE SHEARED THE REMAINING EAR PERMITTING THE CALIPER TO COMPLETELY BREAK FREE, POTENTIALLY SHEARING THE BRAKE LINE AND CAUSING THE RIGHT REAR WHEEL TO LOCK/SEIZE AT HIGHWAY SPEEDS WITH POTENTIALLY DISASTROUS RESULTS. FAILED PN (ORIGINAL) WAS PART NUMBER XC2Z2B292AA WAS SUPERSEDED BY PART NUMBER 5C2Z2B511CA. *TR

Owner-reported narrative. 69,000 miles reported. Look up ODI 10232750 at NHTSA ↗

TL* THE CONTACT OWNS 2004 FORD E 250. THE CONTACT STATED IN ORDER TO REMOVE HIS KEYS FROM THE IGNITION; HE WOULD HAVE TO PRESS AND HOLD HIS FOOT ON THE BRAKE PEDAL AND HOLD THE GEAR SHIFT SELECTOR IN THE PARK POSITION WHILE APPLYING SLIGHT FORCE. THE CONTACT FOUND (NHTSA CAMPAIGN ID NUMBER: 08V051000: VEHICLE SPEED CONTROL: CRUISE CONTROL) WHICH HE BELIEVED WAS DIRECTLY RELATED TO THE FAILURE. THE CONTACT ALSO STATED THE DRIVERS SIDE SEAT IS DEFECTIVE.THE DEALER ADVISED THE CONTACT THAT HE WOULD HAVE TO COVER THE REPAIR EXPENSE FOR ALL TH…

Owner-reported narrative. 9,400 miles reported. Look up ODI 10325732 at NHTSA ↗

TL* THE CONTACT OWNS A 2004 FORD E250. THE CONTACT STATED THAT THE GLUE THAT HELD THE EMERGENCY BRAKE PAD SEPARATED FROM THE PEDAL. THE CONTACT STATED HE TRIED TO USE THE EMERGENCY BRAKE BUT IT WAS INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE FAILURE BUT DID NOT REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WAS NO RECALL AND IF THERE WAS A RECALL IN THE FUTURE HE WOULD RECEIVE A REIMBURSEMENT. THE FAILURE MILEAGE WAS 175,339.

Owner-reported narrative. 175,339 miles reported. Look up ODI 10485290 at NHTSA ↗

THE AIR BAGS DEPLOYED ONCE IGNTION WAS TURNED OVER. NO ACCIDENT JUST DEPLOYED FOR NO REASON.

Owner-reported narrative. 135,000 miles reported. Look up ODI 11062583 at NHTSA ↗

The contact owns a 2004 Ford E-250. The contact stated while driving 45 MPH, the vehicle lost motive power and stalled. The vehicle coasted to the side of the road and the contact waited for a minute to restart the vehicle before starting to drive however, the failure persisted. No warning light was illuminated. The contact had the vehicle towed to an independent mechanic who inspected the vehicle but could not duplicate the failure. The mechanic believed that the failure was related to NHTSA Campaign Number: 05V270000 (Electrical System) and r…

Owner-reported narrative. 110,000 miles reported. Look up ODI 11451171 at NHTSA ↗

I arrived at my destination, lined up to park, shifted my foot from accelerator to brake and ... YIKES the engine was racing like crazy. I put both feet on the brake, shoving hard, engine continues to accelerate over the curb & into a fence. Pulling against the brakes, the engine continued to race. I reached to yank it out of gear, when it TOOK OFF backwards across the parking lot. Still standing on the brakes, I frantically looked for a path that would give me time to kill the engine. skipped the window that I couldn't see if there were …

Owner-reported narrative. Look up ODI 11468282 at NHTSA ↗

Reported: 2004-09-13 (September 13, 2004)

ON CERTAIN VANS, A DIODE IN THE ANTI-LOCK BRAKING SYSTEM (ABS) MODULE MAY EXPERIENCE AN ELECTRICAL SHORT.

Consequence: THE ELECTRICAL SHORT MAY CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, OR THE MODULE MAY OVERHEAT RESULTING IN A BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION MAY OCCUR WHILE THE VEHICLE IS BEING DRIVEN OR UNATTENDED.

Remedy: DEALERS WILL INSTALL A NEW FUSE IN THE ABS CIRCUIT AND INSTALL A HEAT SHIELD OVER THE ABS MODULE. THE RECALL BEGAN ON OCTOBER 15, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673. ALSO FORD IS EXTENDING THE LIMITED WARRANTY (FOR A ONE TIME REPLACEMENT) OF THE ABS MODULE FOR A TOTAL OF 10 YEARS OR 150,000 MILES FROM THE WARRANTY START DATE, WHICHEVER OCCURS FIRST. IF YOUR VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL SEPTEMBER 30, 2005.

Reported: 2004-09-13 (September 13, 2004)

ON CERTAIN VANS, THE AIR FILTER ELEMENT MATERIAL PROCESS RESULTED IN AN AIR FILTER PAPER ELEMENT THAT CAN SMOLDER OR BURN. THIS CHANGE IN FILTER PAPER COMPOSITION COMBINED WITH THE CONFIGURATION OF THE AIR INDUCTION SYSTEM, MAY ALLOW HOT CARBON PARTICLES TO CONTACT THE AIR FILTER ELEMENT DURING CERTAIN DRIVING CONDITIONS THAT CREATE HOT PARTICLES.

Consequence: THESE HOT PARTICLES MAY IGNITE THE AIR FILTER ELEMENT WITH THE POTENTIAL FOR AIR INDUCTION SYSTEM DAMAGE OR UNDERHOOD FIRE.

Remedy: DEALERS WILL INSPECT AND REPLACE THE AIR FILTER ELEMENT. THE RECALL BEGAN SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673. ALSO FORD IS EXTENDING THE LIMITED WARRANTY (FOR A ONE TIME REPLACEMENT) OF THE ABS MODULE FOR A TOTAL OF 10 YEARS OR 150,000 MILES FROM THE WARRANTY START DATE, WHICHEVER OCCURS FIRST. IF YOUR VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL SEPTEMBER 30, 2005.

Reported: 2004-11-26 (November 26, 2004)

ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.

Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.

Reported: 2004-12-15 (December 15, 2004)

ON CERTAIN VANS BUILT ON FORD E250/E350 CHASSIS AND EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.

Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR ACCUBUILT AT 419-222-1501.

Reported: 2009-03-27 (March 27, 2009)

VAN CONVERSIONS IS RECALLING 52 MY 2004-2007 FORD E-150, E-250 E-350 AND MY 2006 GM SAVANNA 3500 VANS BUILT ON FORD AND GM CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEM ACCESSIBLE FOR MOTOR VEHICLES," THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.

Consequence: A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.

Remedy: VAN CONVERSIONS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR VAN CONVERSIONS AT 610-837-0707.

Reported: 2009-03-27 (March 27, 2009)

VAN CONVERSIONS IS RECALLING 74 MY 2004-2007 FORD E-150, E-250 E-350 AND MY 2006 GM SAVANNA 3500 VANS BUILT ON FORD AND GM CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

Remedy: VAN CONVERSIONS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR VAN CONVERSIONS AT 610-837-0707.

Reported: 2009-06-26 (June 26, 2009)

HANDICAPPED DRIVER SERVICES IS RECALLING 3 MODEL YEAR 2004 AND 2005 FORD E-250 RENTAL VANS BUILT ON FORD CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.T

Remedy: HANDICAPPED DRIVER SERVICES IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR HANDICAPPED DRIVER SERVICES AT 1-770-422-9674.

Reported: 2009-06-29 (June 29, 2009)

HANDICAPPED DRIVER SERVICES IS RECALLING 3 MODEL YEAR 2004 AND 2005 FORD E-250 TRANSIT BUSES BUILT ON FORD CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

Remedy: HANDICAPPED DRIVER SERVICES IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR HANDICAPPED DRIVER SERVICES AT 1-770-422-9674.

Reported: 2009-07-29 (July 29, 2009)

ACCESS MOBILITY IS RECALLING 3 MODEL YEAR 2004 FORD E-250 AND MODEL YEAR 2006 DODGE SPRINTER VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFT. THE VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS ON MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

Remedy: ACCESS MOBILITY IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFT FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000.

Reported: 2009-07-29 (July 29, 2009)

ACCESS MOBILITY IS RECALLING 3 MODEL YEAR 2004 FORD E-250 AND MODEL YEAR 2006 DODGE SPRINTER VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEM ACCESSIBLE FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.

Consequence: A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.

Remedy: ACCESS MOBILITY IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000.

Reported: 2009-07-29 (July 29, 2009)

R&R MOBILITY IS RECALLING 7 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFT. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS ON MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

Remedy: R&R MOBILITY IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFT FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000.

Reported: 2009-07-29 (July 29, 2009)

R&R MOBILITY IS RECALLING 7 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEM ACCESSIBLE FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.

Consequence: A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.

Remedy: R&R MOBILITY IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000.

Reported: 2009-07-29 (July 29, 2009)

VAN PRODUCTS IS RECALLING 8 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THE LIFT FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS ON MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

Remedy: VAN PRODUCTS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFT FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000.

Reported: 2009-07-29 (July 29, 2009)

VAN PRODUCTS IS RECALLING 8 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEM ACCESSIBLE FOR MOTOR VEHICLES," THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.

Consequence: A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.

Remedy: VAN PRODUCTS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000.

Reported: 2009-08-03 (August 3, 2009)

QUALITY VANS IS RECALLING CERTAIN MODEL YEAR 2004 THROUGH 2008 VANS MANUFACTURED BETWEEN AUGUST 2005 AND NOVEMBER 2007, EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

Remedy: QUALITY VANS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR QUALITY VANS AT 1-480-464-7007.

Reported: 2009-08-03 (August 3, 2009)

QUALITY VANS IS RECALLING CERTAIN MODEL YEAR 2004 THROUGH 2006 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

Remedy: QUALITY VANS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR QUALITY VANS AT 1-480-464-7007.