Auto Recall Watch
U.S. public vehicle records

2009 Ford EDGE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

261 owner complaints analyzed

6 distinct recall campaigns

95,800 mi median reported failure mileage

Scope: 2009 model year. Data updated: . 113 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 132 of 261 complaints (50.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior5019.2%
Fuel system concerns207.7%
Engine operation124.6%
Transmission and shifting103.8%
Electrical and battery issues62.3%
Steering behavior62.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
132
Service Brakes
40
Fuel/Propulsion System
23
Power Train
20
Electrical System
17
Engine
12
Exterior Lighting
12
Unknown Or Other
9
Component breakdown data
CategoryCount
Air Bags132
Service Brakes40
Fuel/Propulsion System23
Power Train20
Electrical System17
Engine12
Exterior Lighting12
Unknown Or Other9

Air Bags: 132; Service Brakes: 40; Fuel/Propulsion System: 23; Power Train: 20; Electrical System: 17; Engine: 12; Exterior Lighting: 12; Unknown Or Other: 9

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
14
25,000 to 49,999
11
50,000 to 74,999
12
75,000 to 99,999
23
100,000 to 149,999
38
150,000 and above
15
Reported problems by failure mileage data
CategoryCount
Under 25,00014
25,000 to 49,99911
50,000 to 74,99912
75,000 to 99,99923
100,000 to 149,99938
150,000 and above15

Under 25,000: 14; 25,000 to 49,999: 11; 50,000 to 74,999: 12; 75,000 to 99,999: 23; 100,000 to 149,999: 38; 150,000 and above: 15

100,000 to 149,999 miles has the most reports with usable mileage (38). 148 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2009
3
2010
4
2011
4
2012
3
2014
9
2015
10
2016
17
2017
76
2018
65
2019
18
2020
11
2021
12
2022
10
2023
6
2024
4
2025
8
2026
1
Complaints over time data
CategoryCount
20093
20104
20114
20123
20149
201510
201617
201776
201865
201918
202011
202112
202210
20236
20244
20258
20261

2009: 3; 2010: 4; 2011: 4; 2012: 3; 2014: 9; 2015: 10; 2016: 17; 2017: 76; 2018: 65; 2019: 18; 2020: 11; 2021: 12; 2022: 10; 2023: 6; 2024: 4; 2025: 8; 2026: 1

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 50 complaint narratives. Fuel system concerns appears in 20 complaint narratives. Engine operation appears in 12 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10273522 · 2009-06-11 (June 11, 2009)

TL*THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE SUSPENSION WAS FAULTY AND THE BRAKES FAILED. WHEN SHE DEPRESSED THE BRAKE PEDAL AT 8 MPH, SHE HEARD A LOUD GRINDING NOISE AND THE VEHICLE WOULD NOT STOP. IF THE ABS HAD NOT ENGAGED, SHE WOULD HAVE BEEN UNABLE TO STOP COMPLETELY. THE DEALER TEST DROVE THE VEHICLE AND COULD NOT FIND ANY FAILURES. THE CONTACT INFORMED THEM THAT THE SUSPENSION NEEDED TO BE REPAIRED FIRST AND THEN THE VEHICLE SHOULD BE TEST DRIVEN AT OVER 40 MPH IN ORDER TO DUPLICATE THE FAILURE. THE DEALER INFO…

Owner-reported narrative. 4,020 miles reported. Look up ODI 10273522 at NHTSA ↗

Owner report 10285805 · 2009-09-30 (September 30, 2009)

THE INSTRUMENT PANEL CONTRAST IS INADEQUATE IN MY 2009 FORD EDGE. THE GRAY BACKGROUND DOES NOT PROVIDE ADEQUATE CONTRAST IN MANY DAYLIGHT SITUATIONS TO ALLOW SAFE REVIEW OF SPEED ALONG WITH FUEL LEVEL, ENGINE TEMP, AND RPM. THE PRIMARY CONCERN IS THAT THE DRIVER MUST TURN ATTENTION FROM THE ROAD TO TRY TO READ THE GAUGES IN DAYLIGHT CONDITIONS THUS CREATING A POTENTIALLY UNSAFE OPERATING CONDITION. I HAVE REPORTED THE PROBLEM TO FORD AND MY LOCAL DEALER. THE LOCAL DEALER HAS INDICATED THAT HE HAS RECEIVED OTHER COMPLAINTS ABOUT THIS CONDI…

Owner-reported narrative. Look up ODI 10285805 at NHTSA ↗

Owner report 10292387 · 2009-11-16 (November 16, 2009)

SAFETY- ON APRIL 30,2009 I PURCHASED A NEW 2009 FORD EDGE. ON MEMORIAL DAY, 2009, 1 MONTH AFTER IT WAS PURCHASED AND WITH APPROX. 1200 MILES ON IT IN HEAVY TRAFFIC ON THE NYS THRUWAY IT MADE A LOUD CLUNKING SOUND, JERKED AND WITHIN 5 SECONDS JUST SHUT OFF. VEHICLE WOULD NOT MOVE, IT HAD TO BE TOWED. WAS TAKEN IN FOR SERVICE, THEY FOUND NOTHING. ON OCTOBER 31, 2009, AGAIN, I WAS ON THE NYS THRUWAY, IT DID THE SAME IDENTICAL THING, MADE A LOUD CLUNKING NOISE, JERKED AND WITHIN 5 SECONDS JUST SHUT OFF. BOTH TIMES I WAS BARELY ABLE TO MAKE IT TO …

Owner-reported narrative. 1,200 miles reported. Look up ODI 10292387 at NHTSA ↗

Owner report 10308667 · 2010-02-11 (February 11, 2010)

I CONTACTED THE NHTSA IN MAY OF 2009 BECAUSE FORD MOTOR COMPANY REFUSED TO HONOR MY WARRANTY AND GIVE MY A CAR THAT WAS DRIVABLE. I PURCHASED A BRAND NEW FORD EDGE WITH 45 MILES. THE DEALER TOLD ME TO HIT THE ROAD AFTER THREE SERVICE REQUEST, TO REPAIR MY CAR DELIVERED WITH A BAD FRAME. I HAVE BEEN FORCED TO DRIVE THIS CAR FOR ALMOST ONE YEAR NOW WITH NO HELP FROM ANYWHERE. I COMPLAINED AT LEAST FOUR TIMES TO NHTSA ABOUT MY STEERING, SUSPENSION AND MY BRAKES FAILING. TOYOTA OWNERS GET HELP, BUT NOT AMERICANS. FORD MOTOR COMPANY TOLD ME DO NO…

Owner-reported narrative. 45 miles reported. Look up ODI 10308667 at NHTSA ↗

Owner report 10316849 · 2010-03-04 (March 4, 2010)

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THERE HAVE BEEN NO CRASHES OR DEATHS YET, HOWEVER I WANT TO REPORT AN UNSAFE AND DANGEROUS CONDITION THAT I CAN NOT GET FORD MOTOR CO TO RECOGNIZE IN MY 2009 FORD EDGE VIN:[XXX] . AT DUSK AND OTHER LIGHTING CONDITIONS THAT SIMULATE DUSK THE INSTRUMENTS AND SPEEDOMETER IN PARTICULAR, CAN NOT BE SEEN. THIS IS AN UNSATISFACTORY CONDITION THAT FORD SAYS"FALLS WITHIN OUR SPECIFICATIONS. PLEASE HELP! *TR

Owner-reported narrative. 10 miles reported. Look up ODI 10316849 at NHTSA ↗

Owner report 10350313 · 2010-08-18 (August 18, 2010)

I BOUGHT MY 2009 FORD EDGE BRAND NEW (7 MILES ON IT) BACK IN MAY 2009. FOR THE PAST MONTH OR SO IT HAS BEEN STALLING OUT FOR NO APPARENT REASON. HAVE BROUGHT IT TO A FORD DEALERSHIP TWO TIMES NOW AND THEY CAN NOT FIND ANYTHING WRONG WITH THE CAR. I SEARCHED ONLINE AND HAVE FOUND THAT MANY PEOPLE HAVE BEEN HAVING THIS PROBLEM BUT THE DEALERSHIP CAN NOT FIGURE IT OUT BECAUSE THEY CAN NOT REPRODUCE THE STALLING AND NO LIGHTS COME ON SO THE DEFECT IS NEVER STORED IN THE CARS COMPUTER. FORD NEEDS TO GET THEIR [XXX] TOGETHER! NO WONDER PEOPLE REFER …

Owner-reported narrative. 15,000 miles reported. Look up ODI 10350313 at NHTSA ↗

Owner report 10362756 · 2010-10-28 (October 28, 2010)

TL*THE CONTACT OWNS A 2009 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT BEGAN TO SMELL AN UNFAMILIAR ODOR. A PASSENGER BEGAN TO FEEL SICK BECAUSE OF THE ODOR. THE CONTACT PULLED OVER AND 30 MINUTES LATER, THE ODOR WAS PRESENT AGAIN. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 27,000.

Owner-reported narrative. 27,000 miles reported. Look up ODI 10362756 at NHTSA ↗

Owner report 10381250 · 2011-02-09 (February 9, 2011)

TL*THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT WHILE COMING TO A STOP SIGN AND DEPRESSING THE BRAKE PEDAL, IT EXTENDED TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 10,000.

Owner-reported narrative. 10,000 miles reported. Look up ODI 10381250 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

15V712000 · Fuel System, Gasoline:Storage:Tank Assembly

Reported: 2015-10-27 (October 27, 2015)

Ford Motor Company (Ford) is recalling certain model year 2009-2010 Ford Edge vehicles manufactured September 11, 2008, to July 1, 2010, and Lincoln MKX vehicles manufactured September 23, 2008, to July 1, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Ford will notify owners, and dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. The recall began on May 10, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S31.

NHTSA campaign record ↗
16V384000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2016-05-31 (May 31, 2016)

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

NHTSA campaign record ↗
17V024000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2017-01-10 (January 10, 2017)

Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

NHTSA campaign record ↗
18V046000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2018-01-11 (January 11, 2018)

Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

NHTSA campaign record ↗
21V081000 · Air Bags:Frontal:Passenger Side:Inflator Module | Air Bags:Frontal:Driver Side:Inflator Module | Air Bags:Frontal

Reported: 2021-02-16 (February 16, 2021)

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

NHTSA campaign record ↗
21V158000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2021-03-10 (March 10, 2021)

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

261 unique complaints in this selection. Analysis snapshot: 2026-10-01.

43.3%Usable mileage113 / 261 records
100.0%Valid incident date261 / 261 records
100.0%Valid filing date261 / 261 records
100.0%Ordered incident and filing dates261 / 261 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201020112012201320142015201620172018201920202021202220232024
Engine
405.9%
ODI 10544093

TODAY, MY WIFE BROUGHT HER 2010 FORD EDGE IN FOR THE 3RD TIME IN A MATTER OF 3 WEEKS, TO THE LOCAL DEALERSHIP. THE PROBLEM IS WHILE SHE IS DRIVING, THE CHECK ENGINE LIGHT WILL COME ON AND THE ENGINE WILL STALL LEAVING HER STRANDED IN THE MIDDLE OF TRAFFIC, AFTER A MINUTE SHE CAN RESTART IT BUT IT HAPPENS SHORTLY AFTER THAT. THEY HAD REPLACED A SENSOR ON THE LAST VISIT BUT YET AGAIN TODAY THE LIGHT CAME BACK ON AND IT STALLED SEVERAL TIMES BEFORE SHE COULD GET IT HOME. THIS PLACES MY WIFE AND OTHERS IN TRAFFIC WITH HER IN DANGER AS WHEN THE C…

Look up ODI 10544093 at NHTSA ↗

1799.9%
ODI 10459745 · 36,600 mi

WAS DRIVING IN MORNING RUSH HOUR TRAFFIC GOING ABOUT 50MPH ON A HIGHWAY. CAR LOST ALL ACCELERATION AND WENT "LIMP" WITHOUT ANY NOTICE. WRENCH LIGHT CAME ON. WAS ABLE TO GET CAR TO SIDE OF ROAD BEFORE IT COMPLETELY STOPPED. IT WAS VERY FRIGHTENING AS CARS WERE CLOSE BEHIND ME AND COULD HAVE EASILY REAR-ENDED ME. HUSBAND CAME TO THE SCENE AND ATTEMPTED TO RESTART CAR AND DRIVE IT. SAME THING HAPPENED AGAIN. HAD CAR TOWED TO LOCAL SHOP OWNED BY FORD DEALER. THEY CONCLUDED THAT WE HAD CARBON BUILD UP IN THE FUEL SYSTEM THAT WAS CAUSING THE PROBLEM…

Look up ODI 10459745 at NHTSA ↗

605.3%
ODI 10515140

AFTER SEEING THE RECENT ISSUES W/ THE FORD V6 ECOBOOST ENGINE, I THOUGHT IT WISE TO TELL ABOUT THE 2.0L ECOBOOST ENGINE IN MY EDGE. AFTER OWNING THE VEHICLE LESS THAN A YEAR, I WAS DRIVING THRU A NEIGHBORHOOD AT A VERY SLOW PACE, I STARTED TO MAKE A RIGHT TURN & THE CAR SIMPLY DIED. NO SHAKING, NO WARNING. LOST ALL POWER STEERING & ENGINE COMPRESSION. TURNED OFF, RESTARTED & ALL WAS WELL. TOOK TO DEALERSHIP THE NEXT WEEK, IF WE CANT REPLICATE IT WE CANT FIX IT. LAST MONTH, MY WIFE WAS TURNING RIGHT SLOWLY INTO A PARKING LOT & IT HAPPENED AGAIN.…

Look up ODI 10515140 at NHTSA ↗

1686.9%
ODI 10501387 · 130 mi

THE VEHICLE HESITATES AT THE TIME OF ACCELERATION AND THEN WILL SURGE. THE SURGING OCCURS AT LO SPEEDS AND IS ,UNFORTUNATELY, INTERMITTENT. A REAL PROBLEM IN TIGHT PARKING LOTS/PARKING STRUCTURES. ALMOST HIT A FAMILY IN A PARKING LOT WITH A SURGE OF SPEED. THE HESITATIONS CAN OCCUR AT LO OR HIGH SPEEDS WHEN YOU ACCELERATE. I HAVE TAKEN IT IN SEVERAL TIMES AND THEY SAY THERE IS NOTHING WRONG. DON'T KNOW IF IT IS TRANSMISSION OR ACCELERATOR? BUT IT IS DANGEROUS. *TR

Look up ODI 10501387 at NHTSA ↗

4511.8%
ODI 10760226 · 35,600 mi

WHILE DRIVING, THE SPEED WAS AROUND 50MPS THE VEHICLE MADE A NOTICE ON THE DASH THAT SAID "LOW OIL PRESSURE" . IT THEN AT THE SAME MOMENT SLOWED DOWN FROM 50 TO 0 WITHIN ABOUT 50 FEET AND COMPLETELY LOST POWER STEERING ALMOST CAUSING A FATAL CRASH WITH A CHILD IN THE CAR. THE VEHICLE IS BACK AT THE DEALERSHIP WHERE IT WAS PURCHASED AT AND HAS BEEN EVALUATED FOR MALFUNCTIONS. ALTHOUGH THE DEALERSHIP SERVICE HAS NOT SAID ANYTHING ABOUT WHAT HAPPEN OR WHAT THE PROBLEM WAS AND I FEEL EXTREMELY UNCOMFORTABLE EVEN GOING SOMEWHERE WITH MY FAMILY KNOWI…

Look up ODI 10760226 at NHTSA ↗

19226.4%
ODI 10732570 · 1,500 mi

SEVERAL OCCURRENCES OF STALLING WHEN COMING TO/NEAR STOP AND ACCELERATING. THE PROBLEM HAS HAPPENED ABOUT ONCE PER MONTH (FOUR TIMES OVER FOUR MONTHS). OCCURRENCES INCLUDE COMING TO A STOP AT A RED LIGHT, SLOWING FOR A SPEED BUMP, AND SLOWING TO MAKE A TURNS. SIGNIFICANT RISK OF AN ACCIDENT FROM THE CAR STALLING IN THE MIDDLE OF TRAFFIC OR HIGH SPEED INTERSECTION.

Look up ODI 10732570 at NHTSA ↗

32235.3%
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

Look up ODI 10877001 at NHTSA ↗

69250.8%
ODI 11013146 · 3 mi

CAR LOST POWER IN THE MIDDLE OF DRIVING CAR WAS IN DRIVE ON A STRAIGHT ROAD, APPROXIMATELY 35 MPH WHEN IT LOST POWER. THE ACCESSORIES WERE WORKING,

Look up ODI 11013146 at NHTSA ↗

45454.7%
ODI 11100043 · 500 mi

THE LOW BEAM HEADLIGHTS ARE SO WEAK THAT WHEN THE ROAD IS WET AT NIGHT OR WHEN DRIVING NEAR AMBIENT LIGHTING SUCH AS STREET LIGHTS YOU CAN'T SEE ANY MARKINGS ON THE ROAD SUCH AS THE CENTERLINE OF THE ROAD. THERE IS ALSO EXHAUST FUMES COMING INTO THE CAR WHEN DRIVING WITH THE WINDOWS UP OR SLIGHTLY ROLLED DOWN AND WHEN THE CLIMATE CONTROL SYSTEM IS IN RECIRCULATING MODE. THESE FUMES MAKE ME DIZZY AND CAUSE ME TO HAVE BLURRY VISION. I ALMOST COMPLETELY BLACKED OUT TWICE ALREADY AND I OWNED THIS CAR FOR THREE WEEKS. I DIDN'T KNOW THAT FORD E…

Look up ODI 11100043 at NHTSA ↗

15820.6%
ODI 11218296 · 2,800 mi

SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER …

Look up ODI 11218296 at NHTSA ↗

4815.1%
ODI 11361895 · 738 mi

LOSS OF POWER WHILE DRIVING IN RUSH HOUR TRAFFIC. COULDN'T MAINTAIN 40MPH. HAD TO PULL INTO PARKING LOT AND START WALKING BEFORE LOSS OF POWER WAS DRIVING 40 MPH ON CITY STREET IN 60 DEGREE WEATHER

Look up ODI 11361895 at NHTSA ↗

119.9%
ODI 11476580

Vehicle was traveling on a rural road when driver attempted to brake. Driver witnessed flames from under their vehicle when applying brakes. Driver had to stop the vehicle by laying it in a ditch and escaping the engulfed car. Post accident it was noted and shown a significant amount of brake fluid on the ground from the incident. Bystanders say that the vehicle was blowing flames out from under neath while attempting to stop.

Look up ODI 11476580 at NHTSA ↗

139.9%
ODI 11497388 · 900 mi

The contact owns a 2022 Ford Edge. The contact stated while reversing, there was a knocking sound coming from the vehicle. The contact shifted the vehicle into neutral(N) and then to park(P) however, the knocking sound persisted. The vehicle was taken to the dealer however, no failure was found. The dealer was made aware of the failure. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by another dealer. The contact was also advised to contact the NHTSA hotline to file a complaint. The failure mileage was 900.

Look up ODI 11497388 at NHTSA ↗

29.1%
ODI 11547700 · 17,095 mi

The contact leased a 2023 Ford Edge. After a rainstorm, the contact discovered water accumulation in the footwell of the front driver’s side of the vehicle. The vehicle was taken to the dealer where parts of the interior of the vehicle were removed to dry out the interior of the vehicle; however, the dealer then discovered there was a crack in the windshield which caused the failure. After two weeks in the possession of the dealer, the vehicle was returned to the contact; however, the vehicle failed to start up after several attempts. The vehic…

Look up ODI 11547700 at NHTSA ↗

24.5%
ODI 11664801 · 19,037 mi

The contact owns a 2024 Ford Edge. The contact stated while driving at an undisclosed speed, there was a backfire coming from the engine. The contact stated that the engine overheated and seized. No warning light was illuminated. The contact stated that failure had occurred within 30 seconds. The vehicle was restarted; however, the engine seized within 30 seconds. The contact stated that after several attempts, the vehicle was restarted, and the vehicle was taken to the dealer. The failure was not duplicated. The contact requested that the deal…

Look up ODI 11664801 at NHTSA ↗

Electrical System
213.1%
ODI 10283268 · 10 mi

TL*THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH HE WAS UNABLE TO VIEW THE SPEED ODOMETER. DUE TO THE DESIGN OF THE VEHICLE, THE DRIVER IS ONLY ABLE TO READ THE SPEEDOMETER AT NIGHT. THE DEALER AND THE MANUFACTURER STATED THAT THEY WERE UNABLE TO ASSIST THE CONTACT SINCE THE VEHICLE WAS DESIGNED THAT WAY. THE VEHICLE WAS PURCHASED ON AUGUST 19, 2009. THE FAILURE MILEAGE WAS 10.

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68337.9%
ODI 10386011 · 10 mi

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENTIRE DASHBOARD SCREEN AND GPS DISPLAY SCREEN FAILED. DURING THE FAILURE, THE BOTH SCREENS DISPLAYED A MESSAGE STATING THAT THE SYSTEM WAS REBOOTING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A SOFTWARE UPDATE WAS INSTALLED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY WHETHER THE VEHICLE WAS IN MOTION OR AT A COMPLETE STOP. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 1,050. UPDATED 03/10/11*BF UPDATE…

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46140.7%
ODI 10439143

VEHICLE EQUIPPED WITH MYFORD TOUCH SYSTEM. SYSTEM CONTROLS HEATING/DEFROSTING SYSTEM. THIS SYSTEM HAS FAILED TO OPERATE PROPERLY ON MULTIPLE OCCASIONS. FORD MOTOR COMPANY IS AWARE OF ISSUE AND HAS NOT CORRECTED IT. FORD SHOULD NOT BE ALLOWED TO MARKET VEHICLES THAT DO NOT HAVE PROPERLY FUNCTIONING HEATING/DEFROSTING CONTROLS. THESE VEHICLES ARE DANGEROUS AND THE ISSUE IS WELL KNOW BY INTERNET SEARCHES. PEOPLE RELY ON VEHICLES TO OPERATE PROPERLY IN WINTER CONDITIONS. THIS NEEDS TO BE ADDRESSED. THANK YOU FOR YOUR HELP. *TR

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85234.9%
ODI 10531823

I BOUGHT MY USED FORD EDGE WITH LESS THAN 20000 MILES. I WAS EXCITED TO HAVE A SONY MEDIA CENTER, IT HAD GREAT SOUND. BUT I'VE HAD PROBLEMS WITH IT FROM THE BEGINNING AND CONTINUE TO HAVE ISSUES. WITH BLUETOOTH MY PHONE WILL NOT CONNECT OR LOOSE CONNECTION FOR NO REASON. THE OTHER DAY IT MADE A PHONE CALL WITHOUT ANY COMMANDS, AND NO I DO NOT HAVE VOICE REC. SET UP OR ON. EVEN WHEN I USE THE SYS TO START A PHONE CALL, IT 'CALL FAILS' OR I WILL BE ON THE LINE, BUT HEAR NOTHING. I DON'T TALK MUCH IN MY CAR, I DON'T KNOW WHO IS LISTENING. LOL ALSO…

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5614.7%
ODI 10629508 · 400 mi

WHILE TRYING TO MAKE A HANDS FREE CALL MY SYNC QUIT WORKING AND THE CALL HAD TO BE DONE MANUALLY USING THE IN DASH TOUCHSCREEN. *TR

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527.2%
ODI 10715823 · 14 mi

I WAS ABLE TO DRIVE MY BRAND NEW 2015 EDGE WITH THE BATTERY LIGHT ON AND WAS TOLD THAT IT MAY BE A FAULTY LIGHT THAT WOULD TURN OFF. COUPLE OF WEEKS LATER LIGHT WAS STILL ON. I TOOK THE CAR TO MY NEAREST DEALER AND WAS TOLD MY ALTERNATOR HAD TO BE REPLACED AND THAT I SHOULD NOT DRIVE THE CAR FURTHER. I WAS OUT OF A CAR FOR 1 WEEK BECAUSE PARTS WERE NOT AVAILABLE .

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363.9%
ODI 10894912 · 4,942 mi

STEPPED ON GAS AT INTERSECTION AND VEHICLE POWER SYSTEM STOPPED. THROTTLE AND POWER STEERING WENT OUT. DRIFTED TO SIDE OF ROAD. FORD REPAIRED AND SAID IT WAS THE ELECTRICAL THROTTLE

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241.8%
ODI 11024901 · 3,050 mi

2017 FORD EDGE TITANIUM AWD 4CYL - LOSES POWER WHEN DRIVING WHILE DRIVING, ON MORE THAN 5 INSTANCES THE CAR LOSES POWER. ACCESSORIES - LIGHTS, POWER STEERING STAY ON BUT MOTOR SHUTS OFF. SO FAR HAS HAPPENED GOING APPROX 35 MPH AND AND ON 09/20 OCCURRED THREE TIMES, THEN HAS TROUBLE STARTING WHEN ENGINE SHUTS OFF WHILE DRIVING, THE FOLLOWING ERRORS APPEAR "STEERING ASSIST FAULT SERVICE REQUIRED" "CROSS TRAFFIC SYSTEM FAULT" "BLIND SPOT SYSTEM FAULT" "FULL ACCESSORY POWER ACTIVE" CAUGHT ON VIDEO AT LEAST 2 OF THE 09/20/2017 INSTANCES …

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344.1%
ODI 11139286 · 2,300 mi

CAR JUST DIED 4 MONTHS AFTER PURCHASE; THERE WAS NO LIGHTS OR ANYTHING. THE BATTERY HAD TO BE CHARGED AND THE DEALER STATED THAT THE VEHICLE HAD TO BE DRIVEN 30 - 45 MINUTES EVERY TIME TO KEEP IT CHARGED. THIS IS NORMAL?

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314.0%
ODI 11218296 · 2,800 mi

SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER …

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247.5%
ODI 11363041 · 3,200 mi

REAR VIEW CAMERA FAILED ON MANY OCCASIONS WHILE DRIVING IN REVERSE IN SHOPPING STORE PARKING LOTS AND WHILE DRIVING IN REVERSE OUT OF DRIVEWAYS INTO PUBLIC STREETS. ON A FEW OCCASIONS REAR VIEW CAMERA FAILED TO DISPLAY MOTOR VEHICLES AND PEDESTRIANS. REPORTED ISSUE TO FORD DEALER SERVICE REPRESENTATIVE WHO STATED THERE WEREN'T RECALLS ON VEHICLE. HOWEVER, RECALL NOTICE WAS FOUND AS FOLLOWS: VEHICLE.HTTPS://WWW.NHTSA.GOV/VEHICLE/2020/FORD/EDGE/SUV/FWD#RECALLS400

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1210.8%
ODI 11483247

IN feb 2022 my dash produced a pre-collision assist not avaible and also a adaptive cruise not available sensor blocked see manual. when i tried to tap the button for cruise control it would show set speed , but wouldn't let me . i called ricart ford in ohio and took it to them . they said it was the cruise control manual bracket had been damaged by outside force( a rock) and ford wouldn't fix it. Mind you I have never hit anything with this vehicle. Ricart refused todo anything so i contacted ford and they said take it to a different dealer…

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1511.5%
ODI 11487379

The Ford Edge Sync 4A system has a random system lockup and reboot issue since delivery. The vehicle has been examined by the leasing dealer's service department and they were unable to resolve the concern. The service tech writes in the service report "The Ford is investigating software issue with Sync 4 in Edges". In multiple communications with Ford Customer Support dept and the leasing dealer service manager, the issue is known, but THERE IS NO RESOLUTION PLAN ISSUED BY FORD. The issue has existed since vehicle delivery. The effect of this …

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836.4%
ODI 11547700 · 17,095 mi

The contact leased a 2023 Ford Edge. After a rainstorm, the contact discovered water accumulation in the footwell of the front driver’s side of the vehicle. The vehicle was taken to the dealer where parts of the interior of the vehicle were removed to dry out the interior of the vehicle; however, the dealer then discovered there was a crack in the windshield which caused the failure. After two weeks in the possession of the dealer, the vehicle was returned to the contact; however, the vehicle failed to start up after several attempts. The vehic…

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613.6%
ODI 11638073 · 3,000 mi

The contact owns a 2024 Ford Edge. The contact stated that the Ford Sync infotainment system failed to switch screens, and activated selected operations like the defroster, and displayed a black screen intermittently. The vehicle was taken to the dealer who diagnosed a software failure. The dealer had reset the computer several times; however, the failure persisted. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contract to the NHTSA Hotline to report the failure. The failure mileage was 3,000.

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Power Train
405.9%
ODI 10349557 · 4,600 mi

2010 FORD EDGE STALLS AT IDLE IN PARK, STALLS WHEN SHIFTING FROM PARK TO DRIVE, STALLS WHEN ATTEMPTING TO ACCELERATE FROM STOP. SEVEN OCCURRENCE WITHIN A COUPLE HOURS. IMMEDIATELY TOOK IT TO DEALER. IT STALLED WHILE THEY WERE WRITING-UP THE SERVICE ORDER. LEFT IT OVERNIGHT. NEXT DAY "NO TROUBLE FOUND... COULD NOT RECREATE PROBLEM." WAITING FOR RESPONSE FROM DEALER. *TR

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1689.3%
ODI 10444132 · 2,000 mi

TWICE AFTER BACKING UP AND SHIFTING THE CAR FROM REVERSE TO DRIVE, THE CAR STALLED/SHUT OFF. THE FIRST TIME IT OCCURRED AFTER BACKING ONTO A BUSY STREET. WHILE PUSHING ON THE GAS WITH NO FORWARD MOVEMENT, I SAW A MESSAGE DISPLAYED IN THE DASH THAT THE CAR MUST BE IN PARK TO START. I WAS EXTREMELY LUCKY THAT IN THAT INSTANCE I HAD ENOUGH TIME TO START THE VEHICLE AND MOVE PRIOR TO TRAFFIC REACHING ME AS IT OCCURRED ON A BUSY STREET. THE APPROXIMATE DATE FOR THE FIRST OCCURRENCE WAS IN JUNE OF 2011. THE SECOND WAS ON JULY 5, 2011, WITH APPRO…

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464.1%
ODI 10470487 · 2,500 mi

PURCHASED THIS CAR BRAND NEW. THE TRANSMISSION HAS BEEN A PROBLEM FROM THE START. DRIVING UNDER NORMAL, DRY CONDITIONS WHEN THROTTLE IS DECELERATED AND THEN A SLIGHT PAUSE BEFORE ACCELERATION THE CAR SLAMS HARD INTO GEAR WHEN YOU BEGIN TO THROTTLE AGAIN. THE FIRST EVENT THE DEALERSHIP "FLASHED THE COMPUTER" AND SAID THAT WOULD FIX IT. THE SECOND INCIDENT HAS NETTED NO RESULTS. THE DEALER HAD MY CAR FOR 10 DAYS WITHOUT EVEN LOOKING AT IT CLAIMING A LACK OF CERTIFIED TECHNICIAN. THEY SET AN APPOINTMENT FOR ME ON 7/30/2012 AND BY 8/9/12 HAD STILL …

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1556.3%
ODI 10501387 · 130 mi

THE VEHICLE HESITATES AT THE TIME OF ACCELERATION AND THEN WILL SURGE. THE SURGING OCCURS AT LO SPEEDS AND IS ,UNFORTUNATELY, INTERMITTENT. A REAL PROBLEM IN TIGHT PARKING LOTS/PARKING STRUCTURES. ALMOST HIT A FAMILY IN A PARKING LOT WITH A SURGE OF SPEED. THE HESITATIONS CAN OCCUR AT LO OR HIGH SPEEDS WHEN YOU ACCELERATE. I HAVE TAKEN IT IN SEVERAL TIMES AND THEY SAY THERE IS NOTHING WRONG. DON'T KNOW IF IT IS TRANSMISSION OR ACCELERATOR? BUT IT IS DANGEROUS. *TR

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5414.1%
ODI 10650486 · 1,000 mi

TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE ROLLED IN REVERSE WHILE THE CONTACT WAS CHANGING GEARS FROM PARK TO DRIVE. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

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10614.6%
ODI 10758503 · 1,762 mi

WHILE MAKING A RIGHT TURN ENGINE STALLED AND ACCESSORIES ARE RUNNING LIGHT WARNING APPEARED ON INSTRUMENT CLUSTER. CAR HAD NO POWER AND GREEN LIGHT ON PUSH BUTTON START WAS FLASHING. PUT VEHICLE IN PARK AND IT RESTARTED. APPEARS THIS IS AN ON GOING PROBLEM.

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808.8%
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

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14010.3%
ODI 11018706

MFG RECALL #17S16 NHTSA RECALL # 17V427 FORD INC HAS BEEN UNABLE TO COMPLETE THE REPLACEMENT OF THE TORQUE CONVERTER ON OUR NEW 2017 FORD EDGE IN A TIMELY MANNER. OUR NEW FORD EDGE WAS SHIPPED FROM THE FACTORY MID JUNE, BUT NOT DELIVERED TO THE SELLING DEALERSHIP UNTIL 8/11. IT STILL HAS NOT BEEN FIXED AND DELIVERED TO US. OUR SELLING DEALER DOES NOT HAVE ANY INFORMATION FROM FORD INC AS TO WHEN THE SAFETY RECALL WILL BE COMPLETED AND OUR NEW CAR DELIVERED TO US. THE VEHICLE WAS ORDERED BY OUR LOCAL FORD DEALER 5/5/17.

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769.2%
ODI 11127931 · 42 mi

THE FRONT AXLE, (KNOWN AS THE HALF SHAFT) BLEW OUT ALL THE GREASE IN THE RUBBER BOOT. THE INSIDE FRONT , DRIVER'S SIDE TIRE, SUSPENSION AND BRAKES WERE COVERED WITH GREASE. CAME FROM THE DEALERSHIP LIKE THIS, AUTO HAD 42 MILES AT TIME THIS WAS NOTICED.

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44057.4%
ODI 11243487 · 6,000 mi

TL* THE CONTACT OWNS A 2019 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY SHIFT INTO GEAR AND WOULD NOT IMMEDIATELY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO TENVOORDE FORD (185 ROOSEVELT RD, ST CLOUD, MN), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 22346131L6R802. THE FAILURE MILEAGE WAS 6,000. *BF *JB

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18056.6%
ODI 11354375 · 32 mi

LOW SPEED START JERKY LIKE TRANS CAN NOT FIND RIGHT GEAR ONLY ON LOW ACCERATION UNDER 25 MPH

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3531.5%
ODI 11518156

When driving on a dry, paved side street, the ABS was “temporarily disabled” per the notification on the screen. Additionally the large display screen to control the radio, Bluetooth and temperature settings was black not working. The USB and USBc were also not working.

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4131.3%
ODI 11564102

I noticed a clicking noise coming from the right front wheel when turning left. I also notice when I put the vehicle into drive I hear a clicking sound. I was driving came to a stop and heard a click sound when I took off. I would guess it's the actual drive shaft that is bad.

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418.2%
ODI 11605337 · 56,000 mi

The contact owns a 2023 Ford Edge. The contact stated while parking and turning the engine off, the vehicle lunged forward after depressing the brake pedal. The failure had also occurred in reverse while reversing into a parking space, turning the vehicle off, and depressing the brake pedal. On one occasion the failure occurred causing the vehicle to lurch forward and the passenger side mirror struck a second vehicle. The vehicle was taken to the local dealer who reprogrammed the transmission software, but the failure persisted. The manufacture…

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511.4%
ODI 11584048 · 3,000 mi

The contact rented a 2024 Ford Edge. The contact stated while parked uphill and shifted into reverse, the vehicle violently moved forward. The contact depressed the accelerator pedal for the vehicle to reverse; however, the vehicle continued to roll forward. The brake pedal was depressed and at the same time the accelerator pedal was depressed violently, and the vehicle started to reverse. The local dealer was not contacted. The manufacturer was contacted; however, and a Live Representative was unavailable, and a voicemail was left. The contact…

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Service Brakes
16224.1%
ODI 10462599 · 32,000 mi

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND MAKING A LEFT TURN, SHE ATTEMPTED TO ENGAGE THE BRAKES BUT THE VEHICLE DID NOT RESPOND. THE CONTACT THEN CRASHED INTO A MAIL BOX. THE BRAKE WARNING LAMP THEN BEGAN TO ILLUMINATE SPORADICALLY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE SENSOR CIRCUIT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VI…

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26114.5%
ODI 10496861 · 23,195 mi

I PULLED INTO A PARKING SPACE. FELT THE CAR MOVE FORWARD. IMMEDIATELY TURNED THE STEERING WHEEL TO AVOID THE CAR DIRECTLY PARKED IN FRONT OF ME. ACCELERATING TO 25-30 MILES PER HOUR AND NOT KNOWING WHAT WAS HAPPENING, STEERED THE CAR UP THE PARKING LANE INTO A SNOW-COVERED FIELD, CIRCLED AND CAME BACK INTO ANOTHER ROW OF THE PARKING LOT. I HAD MY FOOT ON THE BRAKES THE WHOLE TIME. WHEN I GOT TO THE END OF THAT ROW AND REALIZED I HAD NO BRAKES, FINALLY THREW IT IN PARK. THE CAR STOPPED, GEARS GRINDING. THE VEHICLE MAINTAINED THE SAME SPEED THE W…

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24721.8%
ODI 10461990 · 680 mi

DRIVER: 83 YEAR OLD WOMAN... NEW AUTO: FORD EDGE 2012, NO INJURIES, VEHICLE DAMAGE APPROX $2000.00 NO PROPERTY DAMAGE..... PROBLEM: LADY STEPPED ON ACCELERATOR RATHER THAN BRAKE.... REASON: THE BRAKE PEDAL AT REST IS HIGHER THAN THE ACCELERATOR PEDAL AT REST. THE DRIVER IS USED TO AN OLDER (CHRYSLER 2009) VEHICLE WHICH THERE WAS NOT AN APPRECIABLE DIFFERENCE IN PEDAL HEIGHT, STEPPED ON THE ACCELERATOR PEDAL, THINKING SHE WAS STEPPING ON THE BRAKE.... RESOLUTION: DISCUSSING THE INCIDENT, THE WOMAN WAS SEATED IN THE FORD EDGE AND ASKED …

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52921.6%
ODI 10470110 · 600 mi

PURCHASED 2013 FORD EDGE SPORT ON JULY 14TH. I'VE HAD POSSESSION OF THE CAR FOR THREE WEEKS AS OF THIS COMPLAINT. THE CAR REQUIRED SERVICE EVERY SINGLE WEEK SINCE I'VE HAD THE CAR. THE LAST INCIDENT WAS ON AUGUST 8TH. I STARTED THE CAR, AND MULTIPLE WARNING LIGHTS APPEARED ON THE DASHBOARD. AS THE LIGHTS APPEARED, THE CAR VIOLENTLY SHUDDERED, AND THE BRAKE PEDAL WAS STIFF AND DIFFICULT TO PRESS DOWN. THE STEERING COLUMN ALSO SHUDDERED, AND THE WHEEL WAS DIFFICULT TO MANEUVER. THIS OCCURRED AT A SUPERMARKET PARKING LOT LESS THAN THREE BLOCKS AWA…

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5714.9%
ODI 10597600 · 9,000 mi

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT EXPERIENCED HARD BRAKING WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THERE WAS A GLITCH AND WOULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 08/19/14*LJ THE CONSUMER STATED WHEN THE CRUISE CONTROL WA ACTIVATED AND DRIVING ON A STRAIGHT ROAD, THE BRAKES WOULD ACTIVATE. UPDATED 08/21/14

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7710.6%
ODI 10865280 · 29,359 mi

5TH STALL 5/16/2016 TURNED LEFT ONTO THE I-90 ON RAMP, HIT THE GAS AND AT ~40 MPH THE CAR SHUDDERED AND WENT INTO LIMP HOME MODE. PULLED SAFELY TO THE SHOULDER AND RAN THE VEHICLE HEALTH REPORT. THE REPORT SHOWS ISSUES WITH HILL ASSIST AND SAFETY RESTRAINTS. (29,359)

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9910.8%
ODI 10990494

VERY SENSITIVE BREAKS ESPECIALLY NOTICEABLE AT SLOW SPEED, STOP AND GO TRAFFIC, DRIVING IN AND OUT OF DRIVEWAY OR PARKING LOT. CAN BE UNPREDICTABLE/UNEXPECTED AT TIMES.

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1249.1%
ODI 11021830 · 300 mi

TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE THE CONTACT'S DAUGHTER WAS REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE. ADDITIONALLY, THE STEERING SEIZED AND THE VEHICLE STARTED TO VIBRATE ABNORMALLY. WHILE THE VEHICLE WAS STILL IN MOTION, THE CONTACT'S DAUGHTER JUMPED OUT OF THE VEHICLE AND SUFFERED A CONCUSSION, BRUISES, HEADACHES, BACK ACHES, AND CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE OPENED DOOR ALSO CAUSED DAMAGE TO THE NEIGHBOR'S VEHICLE. THE …

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212.5%
ODI 11246076 · 13,000 mi

BRAKES ARE TOO SENSITIVE (GRABBING) AT LOW SPEED, ESPECIALLY AFTER SITTING OVERNIGHT. A VERY SLIGHT TOUCH OF THE BRAKE PEDAL WILL CAUSE THE CAR TO IMMEDIATELY STOP AND ANYONE IN THE CAR WILL SLIDE FORWARD IN THEIR SEAT IF NOT OUT OF THE SEAT. THIS IS A PROBLEM WITH BOTH MYSELF AND MY WIFE DRIVING THE CAR. IF I DRIVE THE CAR AND STOMP ON THE BRAKES A FEW TIMES IT SEEMS TO GET A LITTLE BETTER. BUT IT IS A SAFETY ISSUE FOR PEOPLE INSIDE THE CAR AND IF A CAR IS FOLLOWING CLOSELY DUE TO THE ABRUPT UNCONTROLLABLE STOP.

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131.7%
ODI 11364484 · 2,500 mi

ON THREE SEPARATE OCCASIONS AT LESS THAN 10 MPH, THE VEHICLE RANDOMLY APPLIED THE BRAKES BRINGING THE SUV TO AN IMMEDIATE HARD STOP. THERE WAS NO APPARENT REASON FOR THE BRAKING AS THE ROAD AHEAD WAS COMPLETELY CLEAR.

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72.2%
ODI 11440692

Waiting in line at drive through and had my foot on the brake and my car surged forward hitting the car in front of me and they hit the car in front of them. I found no recall on my 2020 Edge titanium but this surge has happened before.

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54.5%
ODI 11476580

Vehicle was traveling on a rural road when driver attempted to brake. Driver witnessed flames from under their vehicle when applying brakes. Driver had to stop the vehicle by laying it in a ditch and escaping the engulfed car. Post accident it was noted and shown a significant amount of brake fluid on the ground from the incident. Bystanders say that the vehicle was blowing flames out from under neath while attempting to stop.

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21.5%
ODI 11492949

I'm getting warning lights on the dash that indicated that ABS, traction control, cruise control and collision mitigation are inoperable. The dealership service dept. had the vehicle for over 2 weeks trying to diagnose the problem in conjunction with Ford engineers. they finally determined the the issue was a bad ABS module. They then informed me that the needed parts were not available and it might take 2weeks, 2months or longer to get. This condition has existed since the day the car was delivered. As of now, the car has about 600 miles on…

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313.6%
ODI 11530427

The contact rented a 2023 Ford Edge. The contact stated that on several occasions while driving at various speeds, the brake warning light illuminated, and the vehicle stalled. Additionally, the contact stated that the steering wheel became firm. The vehicle was able to restart after several attempts after each failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

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12.3%
ODI 11711860

tRACTION AND STABILITY CONTRAL LIGHTS (YELLOW) AND BRAKE FAILURE LIGHT (RED) CAME ON AND APP ON PHONE ALARMED TO INDICATE A FAILURE DEALER SAID THIS IS NORMAL IN SNOW. THIS ALSO OCCURED IN 2024 AND WAS NOT FIXED THEN

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Unknown Or Other
213.1%
ODI 10544093

TODAY, MY WIFE BROUGHT HER 2010 FORD EDGE IN FOR THE 3RD TIME IN A MATTER OF 3 WEEKS, TO THE LOCAL DEALERSHIP. THE PROBLEM IS WHILE SHE IS DRIVING, THE CHECK ENGINE LIGHT WILL COME ON AND THE ENGINE WILL STALL LEAVING HER STRANDED IN THE MIDDLE OF TRAFFIC, AFTER A MINUTE SHE CAN RESTART IT BUT IT HAPPENS SHORTLY AFTER THAT. THEY HAD REPLACED A SENSOR ON THE LAST VISIT BUT YET AGAIN TODAY THE LIGHT CAME BACK ON AND IT STALLED SEVERAL TIMES BEFORE SHE COULD GET IT HOME. THIS PLACES MY WIFE AND OTHERS IN TRAFFIC WITH HER IN DANGER AS WHEN THE C…

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25414.1%
ODI 10364410 · 299 mi

BEFORE LEAVING MY HOME, I TRIED UNSUCCESSFULLY TO PROGRAM THE BUILT-IN GPS TO GUIDE ME TO MY DESTINATION. AFTER DRIVING APPROXIMATELY 12 MILES, I STOPPED AT A REST STOP. UPON RESTARTING MY VEHICLE, THE ENTIRE ELECTRONIC DISPLAY INCLUDING RADIO, CLIMATE CONTROL, BACK-UP CAMERA, GPS AND OTHER SAFETY FEATURES FAILED TO WORK WHATSOEVER. I IMMEDIATELY DROVE TO THE DEALER WHO INFORMED ME THAT THERE WOULD NOT BE A FOX FOR THIS FOR AT LEAST TWO WEEKS AND THAT ALL OF HIS OTHER 2011 EDGE CUSTOMERS WERE SUFFERING THE SAME PROBLEM. CALLING FORD CORPORATE…

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17715.6%
ODI 10660570 · 35,000 mi

2012 FORD EDGE DOOR LATCH, FORD EDGE DOOR AJAR ALERT/NOTIFICATION - FOR THE PAST SEVERAL MONTHS THE NOTIFICATION SYSTEM THINKS A DOOR IS AJAR WHEN IN FACT IT IS NOT. THERE ARE DOZENS OF FORUMS REGARDING THIS VERY SAME ISSUE AND THAT DIRECT PEOPLE FILE A COMPLAINT WITH THIS WEBSITE; AS MOST BELIEVE FORD SHOULD RECALL SAID VEHICLES TO CORRECT THE MANUFACTURING ERROR THAT IS SO BLATANTLY APPARENT. *TR

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42717.5%
ODI 10537828 · 1,500 mi

WE ARE HAVING A EXHAUST SMELL IN THE CAB OF OUR NEW 2013 FORD EDGE. WE FIRST NOTICED IT WHEN PASSING ANOTHER CAR QUICKLY AND THEN LETTING OFF ON THE GAS AND A FEW SECONDS LATER WE GET A EXHAUST SMELL IN THE CAB. THIS HAPPENS ALL THE TIME. WE HAVE ALSO NOTICED IT WHEN WE TOO A 500 MILE FREEWAY TRIP. I HAVE HAD IT INTO DEALER FOUR TIMES. THEY HAVE REPLACED THE CABIN AIR EXTRACTORS TWICE, REPLACED THE EXHAUST SYSTEM, APPLIED SEALANT TO BODY SEAMS, NO LUCK. THIS MAKES FOR A UNPLEASANT VEHICLE TO DRIVE AND CONCERNS OF BREATHING FUMES. I'M STIL…

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8121.2%
ODI 10735283 · 5,600 mi

I WAS DRIVING DOWN I-25 WITH MY SPOUSE DOING APPRX. 75MPH WHEN MY SUNROOF EXPLODED. WE ARE FORTUNATE NO ONE WAS INJURED. GLASS DID FALL ON MY HEAD AS I WAS TAKING IT TO THE DEALERSHIP. FORD REFUSES TO COVER IT UNDER WARRANTY EVEN THOUGH THE DEALERSHIP STATES IT EXPLODED FROM THE INSIDE. FORD DOES NOT KNOW WHAT CAUSED THE PROBLEM BUT JUST STATES IT IS NOT COVERED UNDER WARRANTY. IF THE COVERING WAS OPENED SOMEONE WOULD HAVE BEEN SERIOUSLY INJURED. THIS IS A HUGE SAFETY CONCERN AND HAS HAPPENED TO SEVERAL VEHICLES BUT FORD REFUSES TO DO A R…

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11115.3%
ODI 10715821 · 1,009 mi

RIGHT REAR CHILD LOCK FAILED. MY 3 YEAR OLD WAS ABLE TO OPEN THE DOOR AND ONCE HE OPENED IT THE DOOR BECAME JAMMED AND WOULD NO LONGER CLOSE. ROADSIDE ASSISTANCE WAS CALLED. VERY UPSET ABOUT INCIDENT BECAUSE IF MY SPEED WOULD HAVE BEEN FASTER AND AN OLDER CHILD WOULD HAVE OPENED IT THERE COULD HAVE BEEN INJURIES.

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717.8%
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

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826.0%
ODI 11003293

THE REAR HATCH CLOSED ON ME WITHOUT ANY KIND OF WARNING AS I HAD MY HAND'S FULL WITH GROCERIES AN COULD NOT STOP THE DOOR . THE CAR WAS IN PARK THE IGNITION WAS OFF

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404.8%
ODI 11073213

RADIO WAS NOT PICKING UP LOCAL STATIONS. NEW ANTENNA ASSEMBLY WAS INSTALLED. STILL HAVE WEAK RADIO RECEPTION ON A FEW LOCAL STATIONS.

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759.8%
ODI 11219263 · 10,426 mi

2/5/19, ATTEMPTED TO USE PARALLEL PARK ASSIST FOR THE FIRST TIME. FOLLOWING PROMPTS ON THE DISPLAY, PULLED FORWARD AND STOPPED. NEXT SCREEN PROMPTED TO REMOVE HANDS FROM STEERING WHEEL,VEHICLE PROCEEDED TO BACK UP SLOWLY AND TURNED INTO DESIGNATED SPACE,CAR ACCELERATED WITH NO TIME TO APPLY BRAKES AND IMPACTED CAR PARKED BEHIND ME AND STALLED. VEHICLE SPEED PUSHED THE PARKED VEHICLE 30 FT. THAT VEHICLE STOPPED WHEN IT HIT A PARKED CAR,2 SPACES BEHIND IT. I CALLED THE DEALER THAT DAY TO ADD THE INCIDENT TO A SCHEDULED SERVICING ON 2/8/19. SERV D…

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4915.4%
ODI 11331879 · 2,300 mi

THERE IS AN EXHAUST ODOR IN THE VEHICLE ESPECIALLY AFTER A HARD ACCELERATION AS IN PASSING ANOTHER VEHICLE. I TOOK VEHICLE TO MY FORD DEALER WHO SAID THERE WERE KNOWN PROBLEMS REPORTED ON MY MODEL VEHICLE. I SINCE FOUND A FORD TSB 18-2057 THAT COVERS THE ISSUE, BUT FOR YEARS 2015-2018. IT APPEARS THE PROBLEM EXISTS ON THE 2020 MODEL YEAR VEHICLES, TOO. *TR

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1816.2%
ODI 11441031 · 400 mi

The contact owns a 2021 Ford Edge. The contact stated while his wife was driving the vehicle at 35 MPH, a vehicle abruptly stopped in front of her which caused her to rear-end the vehicle. The air bags did not deploy upon impact. The contact nor the other driver were injured in the accident. A police report was filed. The contact arrived at the scene, tied a strap to the hood of the vehicle, and drove the vehicle home. The contact stated that the forward collision avoidance feature failed to operate as needed on the vehicle. The contact was abl…

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2418.3%
ODI 11463501

The hands-free power lift gate was inadvertently activated while I was placing items into the back of the vehicle, and hit me in the back, and the back of my head. This happened three times. The dealer told me that Ford relocated the foot sensor farther towards the back of the vehicle following consumer complaints that it was too hard to active with your foot, as you had to extend your foot too far under the vehicle. This has now caused the lift gate to descend while you are loading/unloading cargo, without you intentionally activating it. …

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313.6%
ODI 11588241

The "hands-free" liftgate on numerous occasions comes down on a person when that person is in the cargo area. the "hands-free" feature seems to have a mind of it own and besides being very irritating, seems dangerous. There is no way to turn off this feature.

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920.5%
ODI 11546059

1. This issue is with the image produced by the backup camera as its image is dim and not very clear, especially at night. At daytime the image is also dim. I had 3 previous models of the same Ford Edge Titanium 2013, 2016 & 2019 all had a similar backup camera albeit with the image on a smaller screen and never had an issue with the brightness/ clarity of the image. The issue I'm reporting is on a brand new 2024 Ford Edge Titanium with a much larger and screen, the car has 850 miles on it as of today, the issue was apparent from day one after …

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Air Bags
28442.2%
ODI 10472333 · 15,000 mi

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS TRAVELING 30 MPH AND CRASHED INTO TWO VEHICLES. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED CHEST AND NECK INJURIES AS A RESULT. THE DRIVERS OF THE OTHER TWO VEHICLES WERE ALSO REPORTED INJURED. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL REPAIR SHOP. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 15,000.

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120.7%
ODI 10447472 · 3,000 mi

MY SON WAS DRIVING HIS 2011 FORD EDGE DOWN A BUSY ROAD AT NIGHT WHEN ANOTHER DRIVER CUT RIGHT IN FRONT OF HIM. HE HIT THE BRAKES BUT THE ROAD WAS WET AND THE CAR WOULD NOT STOP. TO AVOID A FRONT COLLISION WITH THE OTHER DRIVER HE TURNED THE STEERING WHEEL TO THE RIGHT AND THAT MADE HIM LOSE CONTROL OF THE CAR. HE HIT A TREE, HIS CAR SPUN ALL THE WAY ACROSS THE ROAD HITTING THE SIDEWALK AND CRASHING THE SIDE PASSENGER DOOR AGAINST A STREET SIGN. THE CAR IS TOTALED (WE BELIEVE). THE FRONT WAS DESTROYED, AND THE TWO FRONT WHEELS SMASHED. THE IMP…

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80.7%
ODI 10653096 · 29,195 mi

PASSENGER AIR BAG TURNS OFF AND THEN BACK ON AFTER FROM ONE TO 30 MINUTES OR MORE WHILE DRIVING DEALER-NO TROUBLE FOUND. REPORTED MULTIPLE TIMES. DEALER FINALLY REPLACED SENSOR MODULE 2/17/14. WAS BETTER, BUT STILL FAILED WHEN MY FRIEND WHO WEIGHS 110 POUNDS WAS IN THE SEAT. DEALER REPLACED PASSENGER SEAT TRACKS ON 5/19/15. BETTER, BUT STILL FAILED. BACK TO DEALER ON 6/17/14 AND AGAIN ON 9/18/14. FINALLY SAID THE SYSTEM WAS WORKING AS DESIGNED EVEN THOUGH MY FRIEND WEIGHS 110 POUNDS. THE OWNER'S MANUAL SAYS THAT THE AIR BAG SHOULD BE O…

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200.8%
ODI 10567703 · 14,200 mi

FOR ABOUT 3 DAYS THE MESSAGE KEPT COMING ON THAT THE FRONT PASSENGER AIRBAG WAS NOT WORKING. THE ON/OFF LIGHT SAID OFF ABOUT 98% OF THE TIME. AND A ICON LIGHT IN THE DASHBOARD WOULD OCCASIONALLY COME ON. THE MESSAGE SAID THE SENSOR WAS BLOCKED, BUT THERE WASN'T ANY CHANGE IN THE AREA AROUND THE SEAT. WENT TO SERVICE THE 2/19 AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG. IT ACTUALLY TURNED BACK ON WHEN I DROVE IN TO DROP IT AT SERVICE, OF COURSE. BUT WE DID GO ABOUT 3 DAYS WITH NO AIRBAG FOR SOME REASON. JUST FELT I SHOULD REPORT TH…

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112.9%
ODI 10775473 · 9,000 mi

THIS PROBLEM HAS BEEN CONFIRMED TO EXIST IN BOTH A 2011 AND A 2014 FORD EDGE. WITH A PASSENGER WEIGHTING 72-75 LBS IN THE FRONT PASSENGER SEAT, THE AIR BAG TURNS ON AND OFF DEPENDING ON HOW THE PASSENGER IS SITTING ON THE SEAT. THIS SAME PASSENGER HAS TRAVELED ALMOST 50,000 MILES IN A 2011 MUSTANG WHICH HAS A SIMILAR SENSOR SYSTEM AND HAS NEVER HAD THE AIR BAG TURN ON. WE ARE ABLE TO REPRODUCE THIS PROBLEM AT WILL. THIS INFORMATION SUGGESTS A PROBLEM IN THE FORD EDGE WITH THE SOFTWARE THAT MONITORS THE FRONT PASSENGER SEAT SENSORS AND D…

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101.4%
ODI 11062207 · 15,616 mi

TL* THE CONTACT OWNED A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ONLY THE AIR BAG ON THE DRIVER'S SIDE FLOOR DEPLOYED. THE AIR BAG IN THE STEERING WHEEL FAILED TO DEPLOY. THE DRIVER SUSTAINED A CHEST CONTUSION, AND CAUSING A IMPLANT RUPTURE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A REPAIR FACILITY. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED MONTHS LATER AND DID NOT INVESTIGATE THE …

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151.6%
ODI 10969435 · 4,700 mi

PURCHASED VEHICLE IN NOV OF 2016. IN FEB OF 2017 I RECEIVED A MESSAGE ON DASHBOARD THAT MY OIL PRESSURE WAS LOW. AFTER CHECKING OIL WE DISCOVERED IT WAS 3 QUARTS LOW. THOUGH MAYBE IT WAS NOT FILLED ALL THE WAY BY THE DEALER. ON MARCH 27TH WE BROUGHT THE VEHICLE INTO THE DEALERSHIP BECAUSE AGAIN THE OIL WAS 3 QTS LOW. ON MARCH 28TH THE DEALER CALLED TO SAY THAT THEY HAD A MEMO FROM FORD STATING SOMETHING WAS WRONG WITH THE ENGINE AND THAT THEY WOULD HAVE TO REPLACE THE ENTIRE ENGINE! (NOW THAT'S SCARRY) ALSO RECEIVED IN THE MAIL THAT THERE …

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110.8%
ODI 11019421 · 3,000 mi

TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 30 MPH AND CROSSING AN INTERSECTION, ANOTHER VEHICLE SUDDENLY TURNED IN FRONT OF THE CONTACT AND CRASHED INTO THE FRONT OF THE VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND A FEW TIMES. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE RECEIVED DAMAGE TO THE FRONT END AND WAS NO LONGER OPERABLE. THE CONTACT'S WIFE HAD THE VEHICLE TOWED TO THE RODIO FORD DEALER (LOCATED AT 13680 W TEST DR, GOODYEAR, AZ 85338; [phone removed]) WHO THEN HAD THE VEHICLE TOWED TO THE UNL…

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121.4%
ODI 11133068 · 10,000 mi

TAMARA RECALL: I REAR ENDED ANOTHER VEHICLE. STEERING WHEEL AIRBAG DID NOT DEPLOY. CAUSING MY FACE TO HIT STEERING WHEEL. STITCHES INSIDE OF MY MOUTH

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20.3%
ODI 11532360 · 63,000 mi

The contact owns a 2019 Ford Edge. The contact stated that on numerous occasions at start up and while driving or with the vehicle idling, the air bag warning light intermittently illuminated. The vehicle was taken to Auto Zone to be diagnosed. The contact was informed that the air bag was faulty. The contact stated that the air bag warning light was reset; however, the failure recurred. The contact stated that the service warning light illuminated, and a message displayed on the instrument panel “See Owner's Manual”. The dealer and the manufac…

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51.6%
ODI 11448750

We were driving my 2020 Ford Edge when my vehicle and another vehicle collided. The entire front end of my Ford was smashed in due to the force of the impact. We had to be extracted by the fire department, because we could not open the doors. My pre collusion alert system did not sound off; nor did the airbags deploy despite the rate of speed from the other car as we both entered the intersection. As a result of the airbags failing to deploy, my wife suffered injuries resulting in a trip to the ER. She is still treating with medical provider…

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10.9%
ODI 11419644

I started my Edge and the airbag light was on,a/c did not work and the seat moved back by itself.Windows would not roll down

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64.6%
ODI 11468925 · 2,000 mi

The contact owns a 2022 Ford Edge. The contact stated while her son was driving approximately 40 mph, another vehicle turned into his lane and he attempted to apply the brake pedal but still crashed into the vehicle. The air bags did not deploy. The contact also stated the SOS system did not function either. The driver sustained injuries on his head, back, right wrist, left elbow, and left knee. The driver sought medical attention at the emergency room. A police report was filed. The vehicle was not drivable. The vehicle was towed first to a t…

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00.0%

No examples available for this selection.

36.8%
ODI 11583284 · 3,000 mi

The contact was driving a 2024 Ford Edge rental vehicle. The contact stated that while traveling in stop-and-go traffic the rental vehicle was involved in a multi-vehicle crash. The rental vehicle was crashed into from the rear and pushed into a second vehicle. A third vehicle was then pushed into the rental vehicle causing the rental vehicle to be pushed into a guard rail and roll down a hill. During the crash, the front driver's side air bag did not deploy. The contact sustained left leg, lumbar, neck, and abdomen injuries that later required…

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Structure:Body
71.0%
ODI 10579168 · 19,385 mi

RETAINING CLIPS FOR PLASTIC DASH TRIM BROKEN, ALLOWING TRIM PIECE TO DISLODGE AND WEDGE BETWEEN DASH AND HANDS ON STEERING WHEEL RESULTING IN INABILITY TO CONTROL VEHICLE. *JS

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18310.2%
ODI 10397034 · 3,980 mi

1. LEASED CAR ON 12/31/2010, THE SYNC FAILED AND SCREEN WENT BLANK WHILE DRIVING. 2. BACKED OUT OF DRIVEWAY AND REAR CAMERA FROZE. 3. DOORS AND HOOD OUT OF LINE 4. GAS TANK LEAK, DEALER DOESN'T KNOW WHEN THEY CAN GET A PART. *TR

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1069.3%
ODI 10554184 · 16,700 mi

DRIVING HOME ON 78 FROM JULIAN AND HEARD A LOUD POP PULLED OVER TO THE SIDE OF THE ROAD AND SAW THAT THE SUNROOF OVER THE BACK SEAT HAD EXPLODED. LUCKILY THE GRAND KIDS WEREN'T THE BACK SEAT THE GLASS STAY INTACT. TOOK THE CAR TO HELLER FORD WHERE WE BOTH IT AND EXPLAINED WHAT HAPPENED. THEY SAID THEY HAVE NEVER HEARD OF THIS HAPPENING BEFORE, SOMETHING MUST HIT IT AND IT IS OUR RESPONSIBILITY TO PAY FOR IT. WE ARE WAITING FOR THE GLASS TO COME SO POWAY GLASS CAN RE PLACE IT. THEN WE WILL SEE IF FORD IS GOING TO PAY FOR IT. *TR

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2148.8%
ODI 10522744

1.DRIVER'S DOOR ARM REST AND CENTER ARM REST DO NOT ALIGN UP, WHEN BOTH ARMS ARE ON THE ARM RESTS. 2.DRIVE CONTROL KNOW IS IN THE WAY AND MAKES IT HARD TO USE CENTER LOWER ELECTRIC CONSOLE. 3.TURN SIGNAL STAYS ON WHEN YOU USE IT TO CHANGE LANES, HAVE TO RESET IT. 4.BOTH FRONT DOORS ,LOWER STORAGE AREA, IS TOO LONG, AS THINGS TEND TO GET STUCK IN THE BACK OF THE STORAGE AREA. 5.CENTER STORAGE AREA IS HARD TO GET TO, AND ALSO THINGS GET BEHIND THE CONSOLE AND YOU CANNOT GET TO THEM. 6.NO TRUNK COVER, HOOK UPS. 7.BACK SEAT DID NOT GO ALL THE…

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112.9%
ODI 10958554 · 40,000 mi

THE DOOR AJAR INDICATOR WILL NOT TURN OFF. IT IS FRUSTRATING BECAUSE MY CHILDREN RIDE IN THE CR AND I AM CONSTANTLY CHECKING TO ENSURE IT IS ACTUALLY CLOSED. MY AUTO DOOR LOCKS DO NOT AUTOMATICALLY ENGAGE. THE LIGHTS STAY ON MUCH LONGER THAN NECESSARY.

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466.3%
ODI 10820884 · 400 mi

THE DRIVER SIDE CARPETING HAS NOTHING TO HOLD UP THE EDGE/TOP OF THE CARPET ABOVE THE DEAD-PEDAL AND OBDII PORT. THE CARPET HAS BEEN SLOWLY FALLING DOWN AND REPLACED ONCE UNDER WARRANTY BY FORD. THIS HAS NOT FIXED THE ISSUE WITH THE TOP FALLING DOWN. THIS CAN CAUSE SERIOUS INTERFERENCE WITH THE DRIVER'S FEET WHILE OPERATING THE PEDALS. ALREADY THERE IS BARELY ENOUGH ROOM FOR MY FOOT TO REST ON THE DEAD PEDAL ALREADY (SIZE 9) WITHOUT HITTING ITEMS ABOVE THE DEAD-PEDAL NOT TO MENTION ADDING THE WORRY AND DANGEROUS FALLING CARPET ON THE THE DRIVER…

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262.8%
ODI 10910648 · 35,000 mi

DRIVERS SIDE DOOR LATCH DEFECTIVE INDICATING "DOOR AJAR' AND WARNING CHIME SOUNDING. BUT DOOR NOT OPEN. DEALER REPLACED DOOR LATCH AT COST OF $403.00 BUT FORD NOT ACCEPTING RESPONSIBILITY. REQUEST REIMBURSEMENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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181.3%
ODI 11021852 · 4,000 mi

I OPENED THE ELECTRIC LIFTGATE AND WAS IN THE PROCESS OF PLACING A WHEELCHAIR INTO THE BACK COMPARTMENT WHEN THE HATCH DECIDED TO CLOSE AUTOMATICALLY. THE LIFTGATE STRUCK ME ON THE HEAD AND CONTINUED TO PUSH ME DOWN. I HAD TO PUSH ON THE LIFTGATE AS HARD AS I COULD TO GET IT TO REVERSE. IF A YOUNG CHILD HAD BEEN HIT IT WOULD HAVE CAUSED SERIOUS INJURIES. WE CALLED 2 FORD DEALERS WHO OFFERED TO GIVE US AN APPOINTMENT FOR SERVICE WITH A 2 WEEK WAIT. (BOY, DO THEY CARE). I ENDED UP WITH A MILD CONCUSSION......NAUSEA AND MILD LIGHTHEADEDNESS.…

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131.6%
ODI 11139693 · 3,951 mi

MY VEHICLES SHARK FIN ANTENNA CAME OFF THE CAR DURING A CAR WASH. THIS ANTENNA IS NOT REMOVABLE. AFTER THE CAR WASH WAS COMPLETE, THE BLOWERS TURN ON TO DRY THE CAR. I WAS LOOKING THE REARVIEW MIRROR AND HAPPENED TO SEE SOMETHING FLY OFF MY CAR. I PULL OUT CAR WASH AND LOOK AT THE TOP OF MY CAR AND SEE THAT THE SHARK FIN IS MISSING FROM THE ANTENNA. I RETRACED MY PATH THROUGH THE CAR WASH AND FOUND IT ON THE GROUND. I HAD TO DRIVE HOME SLOWLY NOT TO LOSE THE CIRCUIT CARD THAT WAS EXPOSED. I AM GLAD IT WAS NOT RAINING THAT DAY OR THIS WOULD H…

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60.8%
ODI 11269194 · 50 mi

CRIME PROTECTION VS. OCCUPANT SAFETY FOR FORD DOOR LOCKING SYSTEM. FOR CRIME PROTECTION FORD HAS SET, STARING WITH THE 2019 MODEL, THAT THE DOORS CANNOT BE OPENED FROM THE OUTSIDE WHEN THE MOTOR IS RUNNING IN PARKING POSITION. PREVIOUS MODELS DID NOT HAVE THE FEATURE OR THE SYSTEM COULD BE PROGRAMMED SO THAT THE DOORS WERE OPEN AS AN OCCUPANT SAFETY FEATURE. I MAKE THIS STATEMENT AS A LIFELONG SAFETY ENGINEER FIRST AT MERCEDES BENZ AND LATER AT BENDIX IN BREAKS, FOLLOWED BY 25 YEARS AT TRW IN SEAT BELTS, FIRST IN GERMANY AND LATER IN USA. I.E. …

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51.6%
ODI 11391110 · 3,000 mi

THE BACK HATCH DOOR WAS OPEN TO PUT SHOPPING ITEMS AWAY, AND MY DAUGHTER TURNED AROUND TO PUT A CART AWAY IN A PARKING LOT. ALL OF A SUDDEN ANOTHER VEHICLE WAS COMING AND SHE BACKED UP WITH A CART IN FRONT OF HER, AND THE HATCH DOOR HIT HER BETWEEN THE SHOULDERS. IT HIT HER, IT STOPPED AND THEN MOVED UPWARDS. SOMETHING LIKE THIS ALSO HAPPENED TO ME WITH ANOTHER FORD THAT I TRADED IN LAST YEAR FOR THIS 2020 FORD. THE VEHICLE WAS IN FOR A CAMERA REPAIR PRIOR TO THIS, SO DO NOT KNOW IF A SENSOR IS OUT OR NOT FUNCTIONING CORRECTLY; AND THE REAR E…

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00.0%

No examples available for this selection.

21.5%
ODI 11512572

I have had the liftgate lower unexpectedly in two separate incidents causing injury. The first happed two weeks ago at a filling station. I was exited the passenger side and walked behind the car to reach the pump. When I got to the pump I turned around to go back to get my wallet. At that moment I struck the liftgate and it cut my head because it had opened without warning and I turned directly into it. (I am 6'2" tall). The second time was today. I was putting groceries into the car and I turned to get more groceries from the cart. As …

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14.5%
ODI 11695963

The vehicle automatically locks the doors when you begin driving. We were aware that when stopped the doors would automatically unlock when you tried to open them but have found that this can also happen while driving. While driving our daughter pulled on her door handle which caused the door to unlock, then pulled the handle again and was able to open the door enough to trigger the door ajar warning which alerted us to the situation. While we were able to engage the child lock to prevent this from happening again, it is concerning that pulling…

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24.5%
ODI 11591160

Vehicle has hands free liftgate operation by waving feet under bumper. The liftgate will also close if you are loading cargo toward front of compartment and your feet inadvertently trigger sensor. The closing tone is weak and cannot be heard if there is any outside noise. Liftgate has closed on my back at least 4 times and my wife at least 3 times in the 4 weeks we have had the vehicle. If a small child were to be climbing in the back with the hatch open they could be seriously injured or even killed by the closing hatch. Even if an adult …

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Exterior Lighting
192.8%
ODI 10430159 · 52,170 mi

RT HEADLIGHT LAMP DISCONNECTED FROM ASSEMBLY CREATING SMOKE AND FLAMES IN COCKPIT OF VEHICLE AND DAMAGE TO ASSEMBLY. *TR

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18710.4%
ODI 10499212 · 15,000 mi

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE HEADLIGHT ASSEMBLY HAD A BLACK LENS THAT CAUSED THE LOW BEAM HEADLIGHT NOT TO PROVIDE ADEQUATE LIGHTING WHEN DRIVING IN RURAL AREAS. THE DEALER ADJUSTED THE LOW BEAM HEADLIGHT TO ILLUMINATE HIGHER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE LOW BEAM HEADLIGHT WAS RESET BACK TO FACTORY SPECIFICATIONS AND THE CONTACT WAS ADVISED THAT THERE WAS NOTHING ELSE THEY COULD DO TO CORRECT THE FAILURE. THE MANUFACTURER W…

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847.4%
ODI 10584595 · 40,000 mi

WHEN IN DRIVE, AND DOOR CLOSED, DOOR AJAR INDICATOR CONSTANTLY DINGS. WHEN CONTACTING DEALERSHIP, THEY ACKNOWLEDGED ITS A KNOWN ISSUE FOR THIS VEHICLE, YET FORD DOESN'T DEEM IT A SAFETY ISSUE, THEREFORE WON'T RECALL IT. IT IS A DISTRACTION, AND DOOR IS UNABLE TO BE LOCKED WHEN IN DRIVE, CREATING A SAFETY ISSUE. ALSO, SINCE THE VEHICLE THINKS THE DOOR IS OPEN, WHEN IN PARK AND LOCKED, INTERIOR LIGHTS WILL NOT GO OFF, LEADING TO BATTERY DRAIN. DEALERSHIP WANTS TO CHARGE A DIAGNOSTIC FEE, BEFORE IT WILL FIX THE PROBLEM WHEN THEY KNOW EXACTLY WH…

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1917.8%
ODI 10489130 · 185 mi

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS WERE EXTREMELY BRIGHT, CAUSING OTHER DRIVERS TO BECOME SLIGHTLY BLIND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE LIGHT MAY HAVE NEEDED AN ADJUSTMENT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 185.

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123.1%
ODI 10614669 · 800 mi

WHOEVER THOUGHT THESE ECE HEADLIGHTS ARE GREAT NEEDS TO GET OFF THE DRUGS. JUST BOUGHT A NEW 2014 FORD EDGE. 2 NIGHTS AGO WAS DRIVING ON A VERY HILLY ROAD. AS I WAS COMING UP FROM THE BOTTOM, THE CUTOFF LINE OF THESE THINGS KEPT ME FROM SEEING TWO PEOPLE WALKING IN MY LANE. WHEN THEY CAME INTO THE BEAM, I SLAMMED ON THE BRAKES AND SCARED THE CRAP OUT OF THEM AND ME. IF I END UP KILLING ANYONE BECAUSE I COULDN'T SEE THEM BECAUSE OF THESE CUTOFF POS'S, I'LL BE SEEING YOU GUYS IN COURT. I HIGHLY SUGGEST YOU "BUILD AMERICAN" AND GET THESE CUTOFF TH…

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81.1%
ODI 10872234

THE REAR TAIL LIGHT ON THE 2015 FORD EDGE SEL HAS DEVELOPED CRACKS WHICH LEAK AND CAUSE CONDENSATION AND WATER TO BUILD UP INSIDE THE TAIL LIGHT. THIS CREATES THE POTENTIAL FOR A ELECTRICAL SHORT OR FIRE.

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91.0%
ODI 10938021 · 6,300 mi

I WAS DRIVING HOME CHRISTMAS NIGHT AFTER SPENDING THE WEEKEND WITH FAMILY, IT WAS RAINING HARD AND WINDY (20-30MPH GUSTS). WHILE DRIVING WITH MY WIPERS ON AT 70MPH ON INTERSTATE 35 SOUTH JUST NORTH OF ALBERT LEA MINNESOTA MY WIPER BLADES STARTED TO GET CAUGHT IN THE WIND, I HEARD A SLAPPING NOISE A FEW TIMES AND THEN ALL THE SUDDEN AS THE WIPERS WENT TO WIPE THE PASSENGER SIDE BLADE WAS LIFTED BY THE WIND AND WAS DROPPED ON TOP OF THE OTHER BLADE. THE LATCH THAT HOLDS THE BLADE ON TO THE DRIVER SIDE WIPER WAS BLOCKING THE PASSENGER SIDE BLADE A…

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100.7%
ODI 11083400

I LEASED THIS 2017 FORD EDGE IN DECEMBER OF 2017. UPON DRIVING IT AT NIGHT I NOTICED A VERY DIM LIGHT ON LOW BEAM SHOWING THE ROAD. I THOUGHT IT WAS JUST ME BUT THEN I HAD MY HUSBAND DRIVE HE ALSO EXPERIENCED DIFFICULTY IN SEEING THE ROAD WHEN THE HEADLIGHTS WERE ON LOW BEAM. I TOOK IT TO MY DEALER AND THEY VERIFIED THAT THE CAR HAS VERY LOW VISIBILITY ON THE LOW BEAMS. THEREFORE THERE WAS NOTHING THEY COULD DO. I CONTACTED THE FORD MOTOR CO AND THEY TOLD ME THAT CAR WAS PERFORMING AS DESIGNED. THAT IS MY ISSUE. I DRIVE A LOT AT NIGHT AN…

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131.6%
ODI 11100043 · 500 mi

THE LOW BEAM HEADLIGHTS ARE SO WEAK THAT WHEN THE ROAD IS WET AT NIGHT OR WHEN DRIVING NEAR AMBIENT LIGHTING SUCH AS STREET LIGHTS YOU CAN'T SEE ANY MARKINGS ON THE ROAD SUCH AS THE CENTERLINE OF THE ROAD. THERE IS ALSO EXHAUST FUMES COMING INTO THE CAR WHEN DRIVING WITH THE WINDOWS UP OR SLIGHTLY ROLLED DOWN AND WHEN THE CLIMATE CONTROL SYSTEM IS IN RECIRCULATING MODE. THESE FUMES MAKE ME DIZZY AND CAUSE ME TO HAVE BLURRY VISION. I ALMOST COMPLETELY BLACKED OUT TWICE ALREADY AND I OWNED THIS CAR FOR THREE WEEKS. I DIDN'T KNOW THAT FORD E…

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20.3%
ODI 11218296 · 2,800 mi

SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER …

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00.0%

No examples available for this selection.

10.9%
ODI 11572167

The lighting in my dashboard, screen (to include backup camera) aill go blank and turn blank periodically. When this happens -I cant access heating/cooling settings, rearview camera or other settings.

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10.8%
ODI 11734390

Headlights don’t always align properly,

Look up ODI 11734390 at NHTSA ↗

14.5%
ODI 11737461

The 3rd brake light (high mount stop) has burned out. The repair costs are exorbitant for a legally required part of the car and self repair is extremely challenging. There are numerous complaints online about this part failing.

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24.5%
ODI 11546059

1. This issue is with the image produced by the backup camera as its image is dim and not very clear, especially at night. At daytime the image is also dim. I had 3 previous models of the same Ford Edge Titanium 2013, 2016 & 2019 all had a similar backup camera albeit with the image on a smaller screen and never had an issue with the brightness/ clarity of the image. The issue I'm reporting is on a brand new 2024 Ford Edge Titanium with a much larger and screen, the car has 850 miles on it as of today, the issue was apparent from day one after …

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air Bags52,150–112,500 mi99,000 mi16
ODI 10939895 · 105,000 mi

TAKATA RECALL - FORD HAS YET TO FIX THIS PROBLEM AND WILL NOT SCHEDULE AN APPOINTMENT NOR SENT ME ANY INFORMATION ON WHEN A RESOLUTION WILL TAKE PLACE

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ODI 10944567 · 95,800 mi

TAKATA RECALL: I RECEIVED A RECALL LETTER DATED JULY 2016 FROM FORD INFORMING ME THAT "A RUPTURED INFLATOR MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH." I TOOK THE CAR THE FORD DEALERSHIP IN ROCKWALL, TEXAS AND WAS TOLD THEY DID NOT HAVE THE REPAIR PARTS AND DID NOT KNOW WHEN THEY WOULD GET THEM. FIVE MONTHS LATER, I WROTE A COMPLAINT LETTER TO THE CEO OF FORD OBJECTING TO THE RISK TO MY FAMILY OF DRIVING THAT DEFECTIVE VEHICLE. ON JANUARY 3, 2017, I RECEIVED A FORM LETTER BACK FROM FORD CUSTOMER S…

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ODI 11039165 · 56,000 mi

RECEIVED FORD SAFETY RECALL NOTICE JULY 2016. AIRBAG ON PASSENGER SIDE CANNOT BE CHANGED BECAUSE LOCAL DEALERS SAY REPLACEMENT AIRBAG NOT AVAILABLE. HAVE CONTACTED DEALER 4 TIMES SINCE JULY 2016 AND STILL THEY DO NOT HAVE REPLACEMENT AIRBAG. VERY CONCERNED WITH LETTING ANYONE SIT IN PASSENGER SEAT DUE TO POSSIBLE HARM TO PERSONS IN EVENT OF AIRBAG DEPLOYMENT.

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Service Brakes77,000–122,750 mi103,000 mi31
ODI 10576343 · 63,000 mi

BRAKE LIGHT BULBS BURNING OUT RESULTING IN A LOSS OF TURN SIGNALS AND BRAKE LIGHTS . THE CONNECTOR IS DISCOLORED DUE TO HIGH HEAT (CURRENT). COMPANY IS COVERING UNDER WARRANTY BUT HAS NOT ISSUED A TECHNICAL BULLETIN. *TR

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ODI 10639954 · 38,648 mi

THE VEHICLE, SUDDENLY BECAME VERY HARD TO STOP. THE BRAKE PEDAL FELT AS THOUGH IT WAS STUCK AND REQUIRED A HUGE AMOUNT OF PRESSURE TO SLOW THE VEHICLE TO A COMPLETE STOP. FORTUNATELY, WE WERE GOING AT A RELATIVELY LOW SPEED WHEN THE PROBLEM FIRST OCCURRED. HOWEVER, WE HAD DRIVEN FROM SOUTH FLORIDA TO ATLANTA AT HIGHWAY SPEED WITHOUT INCIDENT AND SUDDENLY THE PROBLEM WAS THERE. JUST PRIOR TO THE HARD BRAKING, THERE WAS A LOUD WHISTLING SOUND INSIDE THE VEHICLE, COMING FROM UNDER OR BEHIND THE DASHBOARD. IT SOUND A THOUGH THERE WAS A VACUUM LEAK,…

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ODI 10820044 · 10,000 mi

"TAKATA RECALL" HAVE TO PRESS ALL THE DOWN FOR BRAKES TO WORK. DOESNT DO IT ALL THE TIME.

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Fuel/Propulsion System79,530–138,500 mi115,000 mi16
ODI 10639055 · 931,017 mi

STRONG SMELL OF GAS IN GARAGE. BACKED OUT , GAS SPOT ON CONCRETE. TOOK TO SERVICE GARAGE. GAS TANK IS LEAKING AT SEAM. TOLD NOT TO PARK IN GARAGE OR DRIVE UNTIL FIXED. DANGEROUS DUE TO GAS FUMES AND LEAKAGE. *TR

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ODI 10731037 · 78,121 mi

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THERE WAS A FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 78,121. UPDATED 09/10/15*LJ UPDATED 11/01/2017*CN

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ODI 10734422 · 60,000 mi

WE WERE SMELLING GASOLINE IN OUR GARAGE AND THE SMELL WAS COMING FROM CAR. THE CAR WAS TAKEN TO A LOCAL SHOP WHERE IT WAS HOISTED AND A GASOLINE LEAK DISCOVERED AT THE "SEAM" OF MY GAS TANK. WE WERE INSTRUCTED TO RETURN THE CAR TO THE DEALERSHIP AS IT MAY HAVE A RECALL AND WAS CLEARLY A MANUFACTURER DEFECT. MY HUSBAND CALLED AVIS FORD WHO IN FACT INSTRUCTED US TO BRING THE CAR IN. WE HAD THE CAR TOWED AT OUR EXPENSE OF OVER $80.00 ONLY TO GET TO THE DEALERSHIP AND HAVE THEM SAY THERE WAS AN ERROR AND THAT THE 2009 EDGE DID NOT HAVE A RECALL…

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Power Train79,250–133,731 mi100,500 mi14
ODI 10388588 · 28,000 mi

THE PROBLEM SURFACED MORE RECENTLY OVER THE LAST 5 TO 6 THOUSAND MILES (CURRENT MILEAGE 36,550) AND IS PROGRESSIVELY GETTING WORSE. MANIFESTATION: ON A REASONABLE INCLINE, WHERE MOST OTHER VEHICLES I HAVE TESTED DO NOT ROLL BACK BETWEEN THE TIME THE DRIVER SHIFTS THE RIGHT OFF THE BRAKE PEDAL AND ON TO THE ACCELERATOR WHILE THE GEAR IS IN "D" MODE, THE FORD EDGE WILL ROLL BACK. DEPENDING ON THE SITUATION WHETHER THERE IS ON COMING CROSS TRAFFIC OR NOT, ONE CAN DEPRESS THE ACCELERATOR FURTHER AND THE CAR TENDS TO SLIGHTLY "SHOOT" FORWARD. IF T…

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ODI 10439714 · 20,000 mi

TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE ENGINE RPMS INCREASED DRASTICALLY, BUT THE VEHICLE WAS HESITANT TO ACCELERATE. THE VEHICLE SUDDENLY JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TWICE BUT THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED FOUR TIMES INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

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ODI 10638252 · 95,000 mi

MY 2009 FORD EDGE STARTED TO SHIFT HARD A FEW MONTHS AGO. I NOTICED THAT AT TIMES THE CAR WOULD LURCH FORWARD WHEN STARTING OUT AND KNOCK INTO THE GEAR.. ABOUT TWO WEEKS AGO THE CAR STARTED TO WHINE AT SPEEDS AROUND 50MPH. LAST WEEKEND THERE WAS A METAL SCRAPING SOUND WHEN DRIVING. MY MECHANIC HAS DIAGNOSED THIS AS A TRANSFER CASE PROBLEM. THE UNIT NEEDS TO BE REPLACED AT 1600 DOLLARS. AFTER DOING RESEARCH, I HAVE FOUND THAT THIS IS A KNOW FORD PROBLEM AND HAVE FOUND MANY MANY COMPLAINTS BY CONSUMERS. THIS SHOULD BE A RECALL BY THE MANU…

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Electrical System40,000–82,750 mi64,000 mi12
ODI 10292387 · 1,200 mi

SAFETY- ON APRIL 30,2009 I PURCHASED A NEW 2009 FORD EDGE. ON MEMORIAL DAY, 2009, 1 MONTH AFTER IT WAS PURCHASED AND WITH APPROX. 1200 MILES ON IT IN HEAVY TRAFFIC ON THE NYS THRUWAY IT MADE A LOUD CLUNKING SOUND, JERKED AND WITHIN 5 SECONDS JUST SHUT OFF. VEHICLE WOULD NOT MOVE, IT HAD TO BE TOWED. WAS TAKEN IN FOR SERVICE, THEY FOUND NOTHING. ON OCTOBER 31, 2009, AGAIN, I WAS ON THE NYS THRUWAY, IT DID THE SAME IDENTICAL THING, MADE A LOUD CLUNKING NOISE, JERKED AND WITHIN 5 SECONDS JUST SHUT OFF. BOTH TIMES I WAS BARELY ABLE TO MAKE IT TO …

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ODI 10485326 · 82,000 mi

2009 FORD EDGE -- MAJOR ISSUE-- FORD NEEDS TO COVER COSTS--- I WAS DRIVING MY 2009 FORD EDGE SEL APPROX. 4 MILES. ONCE I ROLLED TO A STOP AT A TRAFFIC LIGHT THE CAR BEGAN TO IDLE AND THEN STALLED. NO WARNING LIGHTS.. I STARTED THE ENGINE AND PRESSED THE GAS (NO ACCELERATION). THE ENGINE RAN AT AROUND 1-2K RPM. I PRESSED THE GAS AGAIN, NO ACCELERATION. I SHUT OFF THE CAR CALLED AAA FOR A TOW. I STARTED THE CAR ONCE MORE TO CHECK THE GAUGES, NO SERVICE LIGHTS. WHEN I CHECKED THE OTHER INDICATORS IT STATED, CAR TEMP -- OK, OIL PRESSURE - O…

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ODI 10576343 · 63,000 mi

BRAKE LIGHT BULBS BURNING OUT RESULTING IN A LOSS OF TURN SIGNALS AND BRAKE LIGHTS . THE CONNECTOR IS DISCOLORED DUE TO HIGH HEAT (CURRENT). COMPANY IS COVERING UNDER WARRANTY BUT HAS NOT ISSUED A TECHNICAL BULLETIN. *TR

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Engine79,000–120,000 mi106,000 mi9
ODI 10485326 · 82,000 mi

2009 FORD EDGE -- MAJOR ISSUE-- FORD NEEDS TO COVER COSTS--- I WAS DRIVING MY 2009 FORD EDGE SEL APPROX. 4 MILES. ONCE I ROLLED TO A STOP AT A TRAFFIC LIGHT THE CAR BEGAN TO IDLE AND THEN STALLED. NO WARNING LIGHTS.. I STARTED THE ENGINE AND PRESSED THE GAS (NO ACCELERATION). THE ENGINE RAN AT AROUND 1-2K RPM. I PRESSED THE GAS AGAIN, NO ACCELERATION. I SHUT OFF THE CAR CALLED AAA FOR A TOW. I STARTED THE CAR ONCE MORE TO CHECK THE GAUGES, NO SERVICE LIGHTS. WHEN I CHECKED THE OTHER INDICATORS IT STATED, CAR TEMP -- OK, OIL PRESSURE - O…

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ODI 10818092 · 44,000 mi

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND BOUNCED MAKING IT DIFFICULT TO STOP AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

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ODI 10870527 · 47,000 mi

MOTOR MOUNT HARNESS CRACKED OFF, MOTOR MOUNT HAD TO BE REPLACED

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Exterior Lighting60,750–95,551 mi73,000 mi10
ODI 10486135 · 66,000 mi

DRIVER'S SIDE, REAR TAIL LIGHT/ TURN SIGNAL WAS SIGNALING FAST, LETTING ME KNOW THERE WAS AN ISSUE. THE NEXT DAY, IT NO LONGER SIGNALED ABNORMALLY. THE FOLLOWING DAY IT WAS FAST AGAIN AND NO LONGER ILLUMINATING. WHEN I WENT TO REPLACE THE BULB, THE SOCKET WAS BLACK AND MELTED. *TR

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ODI 10563220 · 60,000 mi

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE REAR DRIVERS SIDE TAIL LIGHT AND TURN SIGNALS FAILED. THE LOCAL MECHANIC INSPECTED THE TAIL LIGHT AND FOUND THE LIGHT BULB SOCKET BURNED DUE TO AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 60,000.

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ODI 10576343 · 63,000 mi

BRAKE LIGHT BULBS BURNING OUT RESULTING IN A LOSS OF TURN SIGNALS AND BRAKE LIGHTS . THE CONNECTOR IS DISCOLORED DUE TO HIGH HEAT (CURRENT). COMPANY IS COVERING UNDER WARRANTY BUT HAS NOT ISSUED A TECHNICAL BULLETIN. *TR

Look up ODI 10576343 at NHTSA ↗

Unknown Or Other27,000–108,867 mi49,000 mi5
ODI 10362756 · 27,000 mi

TL*THE CONTACT OWNS A 2009 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT BEGAN TO SMELL AN UNFAMILIAR ODOR. A PASSENGER BEGAN TO FEEL SICK BECAUSE OF THE ODOR. THE CONTACT PULLED OVER AND 30 MINUTES LATER, THE ODOR WAS PRESENT AGAIN. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 27,000.

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ODI 10861384 · 49,000 mi

THE PASSENGER DOOR AJAR LIGHTSTAYS ON AND WON'T GO OFF AND THE DOORS WILL NOT LOCK. THIS HAPPENS WHEN I START MY CAR , DRIVE MY CAR AND WILL ONLY GO OFF WHEN I TURN OFF THE ENGINE. IN MY OPINION THIS CONSTITUTES A MAJOR SAFETY HAZARD WHAT WITH THE DOORS NOT LOCKING.

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ODI 10899028 · 108,867 mi

FORD EDGE 2009 STALLING. CALLED CUSTOMER SATISFACTION PROGRAM AND WAS TOLD BY VEHICLE MANUFACTURE DATE & PLACE WHERE IT WAS MANUFACTURED, THAT THERE TNO ISSUES. VEHICLE CANNOT SIT IN IDLE FOR LONGER THEN 5 MINUTES AND STALLS. AFRAID TO TAKE ON HIGHWAY DUE TO SO MANY PEOPLE HAVING STALLING ISSUES. OBVIOUSLY FORD DOES NOT WANT TO STAND BEHIND THEIR CUSTOMER SATISFACTION. THIS IS A 2009 AND HAS ONLY 109,000 MILES ON IT. CANNOT BE DRIVEN WITHOUT IT STALLING 3 TIMES IN A MATTER OF AN HOUR. AS FORD IS WELL AWARE, THIS IS DUE TO A FAULTY THRO…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-121None
ODI 11631703

Brake Booster Failure. $947.45 to repair out of pocket expense. Thank God I was not injured or killed, nor was anyone else, or property damaged, as I was able to avoid a collision. There is a class action lawsuit over this defective Ford part.

Look up ODI 11631703 at NHTSA ↗

2025-011None
ODI 11634644

2 years ago car started losing power so took to garage for tune up. Changed spark plugs. They said that I needed one of the coils changed as well. Costly job. This did not fix the issue. Took to another shop who said that the computer needed to be changed because computer was burning out the coil. Have picture of burned coil. Again, this time replaced computer and coils ( all 6 coils. $2000 fix. Almost year later again same issue. Go back to same garage, covered in warranty. Explains to me that this is something Ford is aware of and has done no…

Look up ODI 11634644 at NHTSA ↗

2025-022None
ODI 11644085 · 157,000 mi

The contact owns a 2009 Ford Edge. The contact stated that there was a strong fuel odor coming from the vehicle. Additionally, the contact noticed that fuel was leaking from the vehicle onto the ground. The contact who is as an independent mechanic, diagnosed the vehicle and determined that the fuel tank was leaking at the spot welds located on the upper part of the tank and at the mounting points on the fuel tank. The contact stated that the fuel tank was previously replaced under NHTSA Campaign Number: 15V712000 (Fuel System, Gasoline). The d…

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ODI 11644711

Fuel tank leaking at spot welds and mounting points. Fuel tank recall performed [XXX] @ 54,758 miles. We purchased the vehicle from a ford Dealer in Alpena MI Dean Arbour Ford in August of 2018. I have contacted this dealer about this issue as well as the Customer Care Center of Ford Motor Company. All tell me they only had a 2 year warranty on the repair. My concern is the recall was performed but did not fix this issue due to the same situation is happening with-in the same amount of time from manufacture date to the date of the original reca…

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2025-032None
ODI 11649535 · 80,000 mi

The contact owns a 2009 Ford Edge. The contact stated while operating the vehicle, there was a clucking and banging sound while shifting into reverse. Additionally, while driving in 2nd and 3rd gears, the vehicle hesitated while accelerating and decelerated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was approximately 80,000.

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ODI 11651859

On February 22 our Ford Edge exploded in our driveway. We had only been home 15 minutes at the most when we heard the explosion. The vehicle was not running. We went outside and the vehicle was fully engulfed with flames. It was completely burned down to the metal and did over $7000 in damages to our home. It was parked in our driveway next to the home. Again, the car was not running. We have contacted the Ford Motor Company, but they keep giving us different dates on when we should hear from them. We have not had any prior issues with the veh…

Look up ODI 11651859 at NHTSA ↗

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-071None
ODI 11675369

Within the last year I have replaced the right and left inner and outer tie rods, bought 4 new tires, maintained alignment and shortly after replaced the power steering hose and the driveshaft. Knowing I maintain my vehicle well, I drove myself and 4 friends 900 miles and the power steering fluid began leaking again. Mechanic tells me the rack and pinion needs replaced.I can hardly believe all this is wear and tear but it certainly caused a safety concern for me and my passengers. Now, another $2000

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2025-081None
ODI 11681803 · 100,000 mi

The contact owns a 2009 Ford Edge. The contact stated that while driving at 35 MPH, another vehicle unexpectedly sped up coming from a parking lot and collided with the contact’s vehicle. The contact stated that due to the incident, the front and rear of the vehicle were damaged. The contact also stated that the air bag warning and the air bag did not deploy during the incident. No injuries were sustained, and no medical attention was provided. However, the contact stated that the next day, the contact suffered a severe headache, and the cont…

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2025-091None
ODI 11684709

My tail light S and brake lights is not working the components was burnt and bulbs was burnt and we put all new bulbs and put in new components and there still not working.and I've been pulled over about 4 times cause of it thankfully I didn't get a ticket so please put a recall on this so it can be fixed I love my SUV

Look up ODI 11684709 at NHTSA ↗

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-031None
ODI 11728028

This dealership is a scam, my car isn't even safe to drive because the (PSM) needs to be replaced and none of the modules are communicating but somehow they passed the inspection. I bought this car as is 2/24/26 and 2 days later it started overheating. I took to Big Al's like they recommended and Big Al's replaced the coolant assembly the car was still overheating so Big Al's recommended the electrical shop and I took it to them. Tidewater Auto Electric didn't find any electrical problems. So I took it to Dave's Tire and Auto center and they sa…

Look up ODI 11728028 at NHTSA ↗

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 243 reports

2022: 43 complaints · 2023: 13 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022183043
20236913
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202213100
20232200

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsService BrakesFuel/Propulsion SystemPower TrainElectrical SystemEngineExterior LightingUnknown Or Other
Air Bags—0
4
ODI 11103634 · 130,000 mi

I RECEIVED A LETTER FROM FORD ABOUT NOV/DEC 2017 ADVISING ME OF THE RECALL ISSUES FOR MY VEHICLE. I HAVE NOT BEEN ABLE TO SPEAK TO A FORD CUSTOMER SERVICE REP, AND MY DEALER NOR THE FINANCE COMPANY KNOW WHAT TO DO. I RECEIVED A MORE RECENT LETTER FROM FORD WITH OPTIONS AND STATING THAT THE PARTS REQUIRED ARE STILL NOT AVAILABLE. I NEED TO SPEAK TO SOMEONE BECAUSE I AM AFRAID OF ALL THE RECALL ISSUES SURROUNDING MY VEHICLE. I KEEP THE MAINTENANCE UP ON MY VEHICLE BUT I HAVE BEEN EXPERIENCING SAFETY ISSUES WHILE DRIVING, LIKE MY VEHICLE THREATENS…

Look up ODI 11103634 at NHTSA ↗

ODI 11113835

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED TWO NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V712000 (FUEL SYSTEM, GASOLINE) AND 17V024000 (AIR BAGS). THE DEALER (WAYNE FORD, 444 US-46, WAYNE, NJ 07470, [phone removed]) INDICATED THAT THE REPAIR PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM, GASOLINE) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR…

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ODI 11154003

"TAKATA RECALL" I HAVE BEEN CALLING SINCE JUNE TO GET MY CAR REPAIRED. I WAS GIVEN A CASE NUMBER AND THEN NEVER CONTACTED. I HAVE CALLED THE 2 DEALERSHIPS IN COLORADO SPRINGS AND WAS TOLD THEY WOULD GET ME IN A RENTAL CAR AND YET THEY NEVER HAVE. I HAVE CALLED THEM EVERY WEEK AND CONTINUE TO GET THE SAME RESPONSE STATING THEY ARE WORKING ON IT. I HAVE CALLED FORD MOTOR SINCE JUNE AS WELL AND GET THE EXACT SAME RESPONSE. THE AIRBAG LIGHT ON THE VEHICLE IS NOW ON AND I HAVE A CHILD THAT I WILL NOT PUT IN THIS CAR AS IT HAS A RECALL ON IT. I HAVE …

Look up ODI 11154003 at NHTSA ↗

1
ODI 11728028

This dealership is a scam, my car isn't even safe to drive because the (PSM) needs to be replaced and none of the modules are communicating but somehow they passed the inspection. I bought this car as is 2/24/26 and 2 days later it started overheating. I took to Big Al's like they recommended and Big Al's replaced the coolant assembly the car was still overheating so Big Al's recommended the electrical shop and I took it to them. Tidewater Auto Electric didn't find any electrical problems. So I took it to Dave's Tire and Auto center and they sa…

Look up ODI 11728028 at NHTSA ↗

2
ODI 11152036

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE HORN FAILED TO SOUND, THE ELECTRONIC FUNCTIONS ON THE STEERING WHEEL FAILED TO OPERATE PROPERLY, AND THE AIR BAG INDICATOR WAS ILLUMINATED. THE DEALER (PARKWAY FORD, 2104 PETERS CREEK PKWY, WINSTON-SALEM, NC 27127, [phone removed]) WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

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ODI 11339474 · 12,000 mi

THIS FORD EDGE WAS COMPLETELY TOTALED OUT. I HAD RECIEVED A CLASS ACTION LAWSUIT OF AN AWARDMENT OF $5,000.00 WHERE IS MY $5,000.00 I SHOULD HAVE BEEN KILLED IN THIS ACIDENT.WE CAN CONFIRM THAT WE HAVE RECEIVED YOUR ONLINE FORD WEB CLAIM (CLAIM # [XXX], CONFIRMATION CODE: WZ8YCAOD) ON SEPTEMBER 14, 2019. ALL CLAIMS ARE IN PROCESS AND WE WILL CONTACT YOU IF WE NEED MORE INFORMATION.THIS WAS FROM SEPT. 14 2019 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Look up ODI 11339474 at NHTSA ↗

000
Service Brakes0—00
1
ODI 10576343 · 63,000 mi

BRAKE LIGHT BULBS BURNING OUT RESULTING IN A LOSS OF TURN SIGNALS AND BRAKE LIGHTS . THE CONNECTOR IS DISCOLORED DUE TO HIGH HEAT (CURRENT). COMPANY IS COVERING UNDER WARRANTY BUT HAS NOT ISSUED A TECHNICAL BULLETIN. *TR

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0
1
ODI 10576343 · 63,000 mi

BRAKE LIGHT BULBS BURNING OUT RESULTING IN A LOSS OF TURN SIGNALS AND BRAKE LIGHTS . THE CONNECTOR IS DISCOLORED DUE TO HIGH HEAT (CURRENT). COMPANY IS COVERING UNDER WARRANTY BUT HAS NOT ISSUED A TECHNICAL BULLETIN. *TR

Look up ODI 10576343 at NHTSA ↗

1
ODI 11067403 · 1 mi

BOOSTER ON CAR BRAKES NO GOOD, BOUGHT FROM CAR DEALERSHIP LESS THEN 3 YEARS AGO

Look up ODI 11067403 at NHTSA ↗

Fuel/Propulsion System
4
ODI 11103634 · 130,000 mi

I RECEIVED A LETTER FROM FORD ABOUT NOV/DEC 2017 ADVISING ME OF THE RECALL ISSUES FOR MY VEHICLE. I HAVE NOT BEEN ABLE TO SPEAK TO A FORD CUSTOMER SERVICE REP, AND MY DEALER NOR THE FINANCE COMPANY KNOW WHAT TO DO. I RECEIVED A MORE RECENT LETTER FROM FORD WITH OPTIONS AND STATING THAT THE PARTS REQUIRED ARE STILL NOT AVAILABLE. I NEED TO SPEAK TO SOMEONE BECAUSE I AM AFRAID OF ALL THE RECALL ISSUES SURROUNDING MY VEHICLE. I KEEP THE MAINTENANCE UP ON MY VEHICLE BUT I HAVE BEEN EXPERIENCING SAFETY ISSUES WHILE DRIVING, LIKE MY VEHICLE THREATENS…

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ODI 11113835

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED TWO NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V712000 (FUEL SYSTEM, GASOLINE) AND 17V024000 (AIR BAGS). THE DEALER (WAYNE FORD, 444 US-46, WAYNE, NJ 07470, [phone removed]) INDICATED THAT THE REPAIR PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM, GASOLINE) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR…

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ODI 11154003

"TAKATA RECALL" I HAVE BEEN CALLING SINCE JUNE TO GET MY CAR REPAIRED. I WAS GIVEN A CASE NUMBER AND THEN NEVER CONTACTED. I HAVE CALLED THE 2 DEALERSHIPS IN COLORADO SPRINGS AND WAS TOLD THEY WOULD GET ME IN A RENTAL CAR AND YET THEY NEVER HAVE. I HAVE CALLED THEM EVERY WEEK AND CONTINUE TO GET THE SAME RESPONSE STATING THEY ARE WORKING ON IT. I HAVE CALLED FORD MOTOR SINCE JUNE AS WELL AND GET THE EXACT SAME RESPONSE. THE AIRBAG LIGHT ON THE VEHICLE IS NOW ON AND I HAVE A CHILD THAT I WILL NOT PUT IN THIS CAR AS IT HAS A RECALL ON IT. I HAVE …

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0—0
1
ODI 11374117 · 201,000 mi

IT STARTED STALLING, AND LOSING POWER WHILE DRIVING. WHEN THE AC IS TURNED ON IT STARTED DRIVING ROUGH AT LOW SPEEDS BUT WHEN THE AC IS OFF IT RUNS ROUGH AT HIGH SPEEDS. THE THROTTLE BODY SEEMS TO BEESSED UP IT NOW RUNS ROUGH AND IDLES ROUGH. IT'S ALMOST LIKE IT DOESN'T HAVE THE CORRECT FUEL TO AIR RATIO.

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000
Power Train
1
ODI 11728028

This dealership is a scam, my car isn't even safe to drive because the (PSM) needs to be replaced and none of the modules are communicating but somehow they passed the inspection. I bought this car as is 2/24/26 and 2 days later it started overheating. I took to Big Al's like they recommended and Big Al's replaced the coolant assembly the car was still overheating so Big Al's recommended the electrical shop and I took it to them. Tidewater Auto Electric didn't find any electrical problems. So I took it to Dave's Tire and Auto center and they sa…

Look up ODI 11728028 at NHTSA ↗

00—0
3
ODI 11366527 · 137,000 mi

MY EDGE YOU HAVE TO PUT IT IN PARK AFTER YOU START DRIVING IT TO GET IT TO GO. THEN IT WILL DRIVE OK FOR AWHILE THEN YOU HAVE TO DO IT AGAIN. I'M AFRAID THAT I'M GOING TO GET REAR ENDED AND GET HURT. IM DRIVING IN TOWN WHEN THIS HAPPENED

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ODI 11383534 · 79,000 mi

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO STALL. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO LOCAL DEALER CAMPBELL FORD PERFORMANCE (2541 S WINCHESTER BLVD, CAMPBELL, CA 95008; [phone removed]) WHERE IT WAS DIAGNOSED WITH NEEDING THE CLUTCH TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

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ODI 11516665

SUDDEN AND TOTAL LOSS OF POWER WHILE DRIVING VEHICLE IN TRAFFIC. THERE WAS WARNING, NO ENGINE LIGHT AND THERE ARE NO CODES TO DIAGNOSE. THIS IS A LIFE-THREATENING HAZARD AND SHOULD BE ADDRESSED AND NOT DISMISSED BY FORD. SOME SAY IT COULD BE SEVERAL SOLUTIONS TO THE PROBLEM BUT THE MAIN SOLUTION HAS BEEN THE THROTTLE POSITION SWITCH AND THROTTLE BODY ASSEMBLY. THIS IS A MANUFACTURING ISSUE AND SHOULD BE CONSIDER A RECALL FIX WITH NO COST TO THE OWNER.

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00
Electrical System
2
ODI 11152036

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE HORN FAILED TO SOUND, THE ELECTRONIC FUNCTIONS ON THE STEERING WHEEL FAILED TO OPERATE PROPERLY, AND THE AIR BAG INDICATOR WAS ILLUMINATED. THE DEALER (PARKWAY FORD, 2104 PETERS CREEK PKWY, WINSTON-SALEM, NC 27127, [phone removed]) WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

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ODI 11339474 · 12,000 mi

THIS FORD EDGE WAS COMPLETELY TOTALED OUT. I HAD RECIEVED A CLASS ACTION LAWSUIT OF AN AWARDMENT OF $5,000.00 WHERE IS MY $5,000.00 I SHOULD HAVE BEEN KILLED IN THIS ACIDENT.WE CAN CONFIRM THAT WE HAVE RECEIVED YOUR ONLINE FORD WEB CLAIM (CLAIM # [XXX], CONFIRMATION CODE: WZ8YCAOD) ON SEPTEMBER 14, 2019. ALL CLAIMS ARE IN PROCESS AND WE WILL CONTACT YOU IF WE NEED MORE INFORMATION.THIS WAS FROM SEPT. 14 2019 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Look up ODI 11339474 at NHTSA ↗

1
ODI 10576343 · 63,000 mi

BRAKE LIGHT BULBS BURNING OUT RESULTING IN A LOSS OF TURN SIGNALS AND BRAKE LIGHTS . THE CONNECTOR IS DISCOLORED DUE TO HIGH HEAT (CURRENT). COMPANY IS COVERING UNDER WARRANTY BUT HAS NOT ISSUED A TECHNICAL BULLETIN. *TR

Look up ODI 10576343 at NHTSA ↗

1
ODI 11374117 · 201,000 mi

IT STARTED STALLING, AND LOSING POWER WHILE DRIVING. WHEN THE AC IS TURNED ON IT STARTED DRIVING ROUGH AT LOW SPEEDS BUT WHEN THE AC IS OFF IT RUNS ROUGH AT HIGH SPEEDS. THE THROTTLE BODY SEEMS TO BEESSED UP IT NOW RUNS ROUGH AND IDLES ROUGH. IT'S ALMOST LIKE IT DOESN'T HAVE THE CORRECT FUEL TO AIR RATIO.

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0—
2
ODI 10485326 · 82,000 mi

2009 FORD EDGE -- MAJOR ISSUE-- FORD NEEDS TO COVER COSTS--- I WAS DRIVING MY 2009 FORD EDGE SEL APPROX. 4 MILES. ONCE I ROLLED TO A STOP AT A TRAFFIC LIGHT THE CAR BEGAN TO IDLE AND THEN STALLED. NO WARNING LIGHTS.. I STARTED THE ENGINE AND PRESSED THE GAS (NO ACCELERATION). THE ENGINE RAN AT AROUND 1-2K RPM. I PRESSED THE GAS AGAIN, NO ACCELERATION. I SHUT OFF THE CAR CALLED AAA FOR A TOW. I STARTED THE CAR ONCE MORE TO CHECK THE GAUGES, NO SERVICE LIGHTS. WHEN I CHECKED THE OTHER INDICATORS IT STATED, CAR TEMP -- OK, OIL PRESSURE - O…

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ODI 11634644

2 years ago car started losing power so took to garage for tune up. Changed spark plugs. They said that I needed one of the coils changed as well. Costly job. This did not fix the issue. Took to another shop who said that the computer needed to be changed because computer was burning out the coil. Have picture of burned coil. Again, this time replaced computer and coils ( all 6 coils. $2000 fix. Almost year later again same issue. Go back to same garage, covered in warranty. Explains to me that this is something Ford is aware of and has done no…

Look up ODI 11634644 at NHTSA ↗

7
ODI 10576343 · 63,000 mi

BRAKE LIGHT BULBS BURNING OUT RESULTING IN A LOSS OF TURN SIGNALS AND BRAKE LIGHTS . THE CONNECTOR IS DISCOLORED DUE TO HIGH HEAT (CURRENT). COMPANY IS COVERING UNDER WARRANTY BUT HAS NOT ISSUED A TECHNICAL BULLETIN. *TR

Look up ODI 10576343 at NHTSA ↗

ODI 10608116 · 80,000 mi

BOTH TAIL LIGHTS HAVE BURNED HOLES THROUGH THEIR OUTER CASINGS. THEREFORE, WHEN I BRAKE THERE IS NO DIFFUSION OF THE BULB, JUST THE BRIGHT LIGHT OF THE BULB SHINING. MECHANICS AT MY LOCAL FORD DEALERSHIP ADMITTED THE PROBLEM IS CAUSED BY FAULTY WIRING, WHICH MAKES THE BULBS BURN TOO HOT, RESULTING IN THE MELTING OF CERTAIN AREAS OF THE PROTECTIVE CASINGS. BUT AFTER INFORMING FORD MOTOR COMPANY OF THE ISSUE, INCLUDING SENDING PICTURES OF THE DAMAGE, I'M STILL BEING ASKED TO PAY FOR ALMOST HALF OF THE REPAIR; THIS WHEN I DIDN'T CAUSE THE PROBLEM …

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ODI 10608816 · 25,000 mi

CONTINUE RIGHT REAR TAIL LIGHT BURNOUT. PLASTIC ON BLUBS MELTED. DISCOLORATION ON SOCKET. I NOW HAVE ABOUT 100,000 MI ON THE CAR AND HAVE REPLACED 5 BULBS. I WROTE A LETTER TO FORD AND THEY REJECTED MY COMPLAINT. THIS IS A FIRE HAZARD. INDUSTRIAL PLASTIC MELTS AT ABOUT 300 OF. THIS IS A DESIGN DEFECT WHICH FORD IS IGNORING! I CAN PROVIDE PHOTOS OF BURNED OUT BULBS AND DAMAGED SOCKET. LEFT REAR TURN BULB SVL 12V 3157. *JS

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1
ODI 10861384 · 49,000 mi

THE PASSENGER DOOR AJAR LIGHTSTAYS ON AND WON'T GO OFF AND THE DOORS WILL NOT LOCK. THIS HAPPENS WHEN I START MY CAR , DRIVE MY CAR AND WILL ONLY GO OFF WHEN I TURN OFF THE ENGINE. IN MY OPINION THIS CONSTITUTES A MAJOR SAFETY HAZARD WHAT WITH THE DOORS NOT LOCKING.

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Engine000
3
ODI 11366527 · 137,000 mi

MY EDGE YOU HAVE TO PUT IT IN PARK AFTER YOU START DRIVING IT TO GET IT TO GO. THEN IT WILL DRIVE OK FOR AWHILE THEN YOU HAVE TO DO IT AGAIN. I'M AFRAID THAT I'M GOING TO GET REAR ENDED AND GET HURT. IM DRIVING IN TOWN WHEN THIS HAPPENED

Look up ODI 11366527 at NHTSA ↗

ODI 11383534 · 79,000 mi

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO STALL. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO LOCAL DEALER CAMPBELL FORD PERFORMANCE (2541 S WINCHESTER BLVD, CAMPBELL, CA 95008; [phone removed]) WHERE IT WAS DIAGNOSED WITH NEEDING THE CLUTCH TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

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ODI 11516665

SUDDEN AND TOTAL LOSS OF POWER WHILE DRIVING VEHICLE IN TRAFFIC. THERE WAS WARNING, NO ENGINE LIGHT AND THERE ARE NO CODES TO DIAGNOSE. THIS IS A LIFE-THREATENING HAZARD AND SHOULD BE ADDRESSED AND NOT DISMISSED BY FORD. SOME SAY IT COULD BE SEVERAL SOLUTIONS TO THE PROBLEM BUT THE MAIN SOLUTION HAS BEEN THE THROTTLE POSITION SWITCH AND THROTTLE BODY ASSEMBLY. THIS IS A MANUFACTURING ISSUE AND SHOULD BE CONSIDER A RECALL FIX WITH NO COST TO THE OWNER.

Look up ODI 11516665 at NHTSA ↗

2
ODI 10485326 · 82,000 mi

2009 FORD EDGE -- MAJOR ISSUE-- FORD NEEDS TO COVER COSTS--- I WAS DRIVING MY 2009 FORD EDGE SEL APPROX. 4 MILES. ONCE I ROLLED TO A STOP AT A TRAFFIC LIGHT THE CAR BEGAN TO IDLE AND THEN STALLED. NO WARNING LIGHTS.. I STARTED THE ENGINE AND PRESSED THE GAS (NO ACCELERATION). THE ENGINE RAN AT AROUND 1-2K RPM. I PRESSED THE GAS AGAIN, NO ACCELERATION. I SHUT OFF THE CAR CALLED AAA FOR A TOW. I STARTED THE CAR ONCE MORE TO CHECK THE GAUGES, NO SERVICE LIGHTS. WHEN I CHECKED THE OTHER INDICATORS IT STATED, CAR TEMP -- OK, OIL PRESSURE - O…

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ODI 11634644

2 years ago car started losing power so took to garage for tune up. Changed spark plugs. They said that I needed one of the coils changed as well. Costly job. This did not fix the issue. Took to another shop who said that the computer needed to be changed because computer was burning out the coil. Have picture of burned coil. Again, this time replaced computer and coils ( all 6 coils. $2000 fix. Almost year later again same issue. Go back to same garage, covered in warranty. Explains to me that this is something Ford is aware of and has done no…

Look up ODI 11634644 at NHTSA ↗

—00
Exterior Lighting0
1
ODI 10576343 · 63,000 mi

BRAKE LIGHT BULBS BURNING OUT RESULTING IN A LOSS OF TURN SIGNALS AND BRAKE LIGHTS . THE CONNECTOR IS DISCOLORED DUE TO HIGH HEAT (CURRENT). COMPANY IS COVERING UNDER WARRANTY BUT HAS NOT ISSUED A TECHNICAL BULLETIN. *TR

Look up ODI 10576343 at NHTSA ↗

00
7
ODI 10576343 · 63,000 mi

BRAKE LIGHT BULBS BURNING OUT RESULTING IN A LOSS OF TURN SIGNALS AND BRAKE LIGHTS . THE CONNECTOR IS DISCOLORED DUE TO HIGH HEAT (CURRENT). COMPANY IS COVERING UNDER WARRANTY BUT HAS NOT ISSUED A TECHNICAL BULLETIN. *TR

Look up ODI 10576343 at NHTSA ↗

ODI 10608116 · 80,000 mi

BOTH TAIL LIGHTS HAVE BURNED HOLES THROUGH THEIR OUTER CASINGS. THEREFORE, WHEN I BRAKE THERE IS NO DIFFUSION OF THE BULB, JUST THE BRIGHT LIGHT OF THE BULB SHINING. MECHANICS AT MY LOCAL FORD DEALERSHIP ADMITTED THE PROBLEM IS CAUSED BY FAULTY WIRING, WHICH MAKES THE BULBS BURN TOO HOT, RESULTING IN THE MELTING OF CERTAIN AREAS OF THE PROTECTIVE CASINGS. BUT AFTER INFORMING FORD MOTOR COMPANY OF THE ISSUE, INCLUDING SENDING PICTURES OF THE DAMAGE, I'M STILL BEING ASKED TO PAY FOR ALMOST HALF OF THE REPAIR; THIS WHEN I DIDN'T CAUSE THE PROBLEM …

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ODI 10608816 · 25,000 mi

CONTINUE RIGHT REAR TAIL LIGHT BURNOUT. PLASTIC ON BLUBS MELTED. DISCOLORATION ON SOCKET. I NOW HAVE ABOUT 100,000 MI ON THE CAR AND HAVE REPLACED 5 BULBS. I WROTE A LETTER TO FORD AND THEY REJECTED MY COMPLAINT. THIS IS A FIRE HAZARD. INDUSTRIAL PLASTIC MELTS AT ABOUT 300 OF. THIS IS A DESIGN DEFECT WHICH FORD IS IGNORING! I CAN PROVIDE PHOTOS OF BURNED OUT BULBS AND DAMAGED SOCKET. LEFT REAR TURN BULB SVL 12V 3157. *JS

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0—0
Unknown Or Other0
1
ODI 11067403 · 1 mi

BOOSTER ON CAR BRAKES NO GOOD, BOUGHT FROM CAR DEALERSHIP LESS THEN 3 YEARS AGO

Look up ODI 11067403 at NHTSA ↗

00
1
ODI 10861384 · 49,000 mi

THE PASSENGER DOOR AJAR LIGHTSTAYS ON AND WON'T GO OFF AND THE DOORS WILL NOT LOCK. THIS HAPPENS WHEN I START MY CAR , DRIVE MY CAR AND WILL ONLY GO OFF WHEN I TURN OFF THE ENGINE. IN MY OPINION THIS CONSTITUTES A MAJOR SAFETY HAZARD WHAT WITH THE DOORS NOT LOCKING.

Look up ODI 10861384 at NHTSA ↗

00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Brake response concerns

25 mentions · 9.6% of complaints

Median mileage: 87,272 mi (21 usable records).

ODI 10273522 · 4,020 mi

TL*THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE SUSPENSION WAS FAULTY AND THE BRAKES FAILED. WHEN SHE DEPRESSED THE BRAKE PEDAL AT 8 MPH, SHE HEARD A LOUD GRINDING NOISE AND THE VEHICLE WOULD NOT STOP. IF THE ABS HAD NOT ENGAGED, SHE WOULD HAVE BEEN UNABLE TO STOP COMPLETELY. THE DEALER TEST DROVE THE VEHICLE AND COULD NOT FIND ANY FAILURES. THE CONTACT INFORMED THEM THAT THE SUSPENSION NEEDED TO BE REPAIRED FIRST AND THEN THE VEHICLE SHOULD BE TEST DRIVEN AT OVER 40 MPH IN ORDER TO DUPLICATE THE FAILURE. THE DEALER INFO…

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ODI 10308667 · 45 mi

I CONTACTED THE NHTSA IN MAY OF 2009 BECAUSE FORD MOTOR COMPANY REFUSED TO HONOR MY WARRANTY AND GIVE MY A CAR THAT WAS DRIVABLE. I PURCHASED A BRAND NEW FORD EDGE WITH 45 MILES. THE DEALER TOLD ME TO HIT THE ROAD AFTER THREE SERVICE REQUEST, TO REPAIR MY CAR DELIVERED WITH A BAD FRAME. I HAVE BEEN FORCED TO DRIVE THIS CAR FOR ALMOST ONE YEAR NOW WITH NO HELP FROM ANYWHERE. I COMPLAINED AT LEAST FOUR TIMES TO NHTSA ABOUT MY STEERING, SUSPENSION AND MY BRAKES FAILING. TOYOTA OWNERS GET HELP, BUT NOT AMERICANS. FORD MOTOR COMPANY TOLD ME DO NO…

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ODI 10381250 · 10,000 mi

TL*THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT WHILE COMING TO A STOP SIGN AND DEPRESSING THE BRAKE PEDAL, IT EXTENDED TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 10,000.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

12 mentions · 4.6% of complaints

Median mileage: 82,000 mi (8 usable records).

ODI 10350313 · 15,000 mi

I BOUGHT MY 2009 FORD EDGE BRAND NEW (7 MILES ON IT) BACK IN MAY 2009. FOR THE PAST MONTH OR SO IT HAS BEEN STALLING OUT FOR NO APPARENT REASON. HAVE BROUGHT IT TO A FORD DEALERSHIP TWO TIMES NOW AND THEY CAN NOT FIND ANYTHING WRONG WITH THE CAR. I SEARCHED ONLINE AND HAVE FOUND THAT MANY PEOPLE HAVE BEEN HAVING THIS PROBLEM BUT THE DEALERSHIP CAN NOT FIGURE IT OUT BECAUSE THEY CAN NOT REPRODUCE THE STALLING AND NO LIGHTS COME ON SO THE DEFECT IS NEVER STORED IN THE CARS COMPUTER. FORD NEEDS TO GET THEIR [XXX] TOGETHER! NO WONDER PEOPLE REFER …

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ODI 10382588 · 18,500 mi

TL*THE CONTACT OWNS A 2009 FORD EDGE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE CONTACT TURNED THE IGNITION ON AND THE VEHICLE WAS ABLE TO START. THE CONTACT STATED THAT THE FAILURE OCCURRED APPROXIMATELY TEN TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIANS WERE UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE TECHNICIANS PERFORMED A COMPUTER UPDATE BUT THE VEHICLE CONTINUED TO STALL. THE MANUFACTURER WAS CONTACTED AND STATED THE DEALER COULD NOT DUPLICATE THE FAILURE SO NO REPAIRS COULD BE MADE. THE AP…

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ODI 10485326 · 82,000 mi

2009 FORD EDGE -- MAJOR ISSUE-- FORD NEEDS TO COVER COSTS--- I WAS DRIVING MY 2009 FORD EDGE SEL APPROX. 4 MILES. ONCE I ROLLED TO A STOP AT A TRAFFIC LIGHT THE CAR BEGAN TO IDLE AND THEN STALLED. NO WARNING LIGHTS.. I STARTED THE ENGINE AND PRESSED THE GAS (NO ACCELERATION). THE ENGINE RAN AT AROUND 1-2K RPM. I PRESSED THE GAS AGAIN, NO ACCELERATION. I SHUT OFF THE CAR CALLED AAA FOR A TOW. I STARTED THE CAR ONCE MORE TO CHECK THE GAUGES, NO SERVICE LIGHTS. WHEN I CHECKED THE OTHER INDICATORS IT STATED, CAR TEMP -- OK, OIL PRESSURE - O…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

10 mentions · 3.8% of complaints

Median mileage: 81,000 mi (8 usable records).

ODI 10292387 · 1,200 mi

SAFETY- ON APRIL 30,2009 I PURCHASED A NEW 2009 FORD EDGE. ON MEMORIAL DAY, 2009, 1 MONTH AFTER IT WAS PURCHASED AND WITH APPROX. 1200 MILES ON IT IN HEAVY TRAFFIC ON THE NYS THRUWAY IT MADE A LOUD CLUNKING SOUND, JERKED AND WITHIN 5 SECONDS JUST SHUT OFF. VEHICLE WOULD NOT MOVE, IT HAD TO BE TOWED. WAS TAKEN IN FOR SERVICE, THEY FOUND NOTHING. ON OCTOBER 31, 2009, AGAIN, I WAS ON THE NYS THRUWAY, IT DID THE SAME IDENTICAL THING, MADE A LOUD CLUNKING NOISE, JERKED AND WITHIN 5 SECONDS JUST SHUT OFF. BOTH TIMES I WAS BARELY ABLE TO MAKE IT TO …

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ODI 10485326 · 82,000 mi

2009 FORD EDGE -- MAJOR ISSUE-- FORD NEEDS TO COVER COSTS--- I WAS DRIVING MY 2009 FORD EDGE SEL APPROX. 4 MILES. ONCE I ROLLED TO A STOP AT A TRAFFIC LIGHT THE CAR BEGAN TO IDLE AND THEN STALLED. NO WARNING LIGHTS.. I STARTED THE ENGINE AND PRESSED THE GAS (NO ACCELERATION). THE ENGINE RAN AT AROUND 1-2K RPM. I PRESSED THE GAS AGAIN, NO ACCELERATION. I SHUT OFF THE CAR CALLED AAA FOR A TOW. I STARTED THE CAR ONCE MORE TO CHECK THE GAUGES, NO SERVICE LIGHTS. WHEN I CHECKED THE OTHER INDICATORS IT STATED, CAR TEMP -- OK, OIL PRESSURE - O…

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ODI 10818092 · 44,000 mi

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND BOUNCED MAKING IT DIFFICULT TO STOP AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Fuel smell or leak mentions

8 mentions · 3.1% of complaints

Median mileage: 122,500 mi (6 usable records).

ODI 10639055 · 931,017 mi

STRONG SMELL OF GAS IN GARAGE. BACKED OUT , GAS SPOT ON CONCRETE. TOOK TO SERVICE GARAGE. GAS TANK IS LEAKING AT SEAM. TOLD NOT TO PARK IN GARAGE OR DRIVE UNTIL FIXED. DANGEROUS DUE TO GAS FUMES AND LEAKAGE. *TR

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ODI 10643577

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT FUEL FUMES WERE PRESENT INSIDE THE VEHICLE. THE DEALER STATED THAT THE FUEL TANK WAS RUSTED AND CAUSED A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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ODI 10763659 · 112,000 mi

TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE DRIVING AT 55 MPH, THERE WAS FUEL LEAKING FROM THE FUEL TANK NEAR THE SEAM WELD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Hard or delayed shifting

8 mentions · 3.1% of complaints

Median mileage: 50,000 mi (7 usable records).

ODI 10292387 · 1,200 mi

SAFETY- ON APRIL 30,2009 I PURCHASED A NEW 2009 FORD EDGE. ON MEMORIAL DAY, 2009, 1 MONTH AFTER IT WAS PURCHASED AND WITH APPROX. 1200 MILES ON IT IN HEAVY TRAFFIC ON THE NYS THRUWAY IT MADE A LOUD CLUNKING SOUND, JERKED AND WITHIN 5 SECONDS JUST SHUT OFF. VEHICLE WOULD NOT MOVE, IT HAD TO BE TOWED. WAS TAKEN IN FOR SERVICE, THEY FOUND NOTHING. ON OCTOBER 31, 2009, AGAIN, I WAS ON THE NYS THRUWAY, IT DID THE SAME IDENTICAL THING, MADE A LOUD CLUNKING NOISE, JERKED AND WITHIN 5 SECONDS JUST SHUT OFF. BOTH TIMES I WAS BARELY ABLE TO MAKE IT TO …

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ODI 10439714 · 20,000 mi

TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE ENGINE RPMS INCREASED DRASTICALLY, BUT THE VEHICLE WAS HESITANT TO ACCELERATE. THE VEHICLE SUDDENLY JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TWICE BUT THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED FOUR TIMES INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

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ODI 10638252 · 95,000 mi

MY 2009 FORD EDGE STARTED TO SHIFT HARD A FEW MONTHS AGO. I NOTICED THAT AT TIMES THE CAR WOULD LURCH FORWARD WHEN STARTING OUT AND KNOCK INTO THE GEAR.. ABOUT TWO WEEKS AGO THE CAR STARTED TO WHINE AT SPEEDS AROUND 50MPH. LAST WEEKEND THERE WAS A METAL SCRAPING SOUND WHEN DRIVING. MY MECHANIC HAS DIAGNOSED THIS AS A TRANSFER CASE PROBLEM. THE UNIT NEEDS TO BE REPLACED AT 1600 DOLLARS. AFTER DOING RESEARCH, I HAVE FOUND THAT THIS IS A KNOW FORD PROBLEM AND HAVE FOUND MANY MANY COMPLAINTS BY CONSUMERS. THIS SHOULD BE A RECALL BY THE MANU…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

3 mentions · 1.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11140868

2009 FORD EDGE SEL. CONSUMER WRITES WITH REGARDS TO VEHICLE STALLING, BRAKES AND STEERING WHEEL LOCKED UP IN THE MIDDLE OF AN INTERSECTION. *AS CONSUMER WROTE TO FORD, WANTS FINANCIAL ASSISTANCE REPAIRING THE VEHICLE. *EA *JS

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ODI 11431392

First when is the recall going to happen. How much longer does this safety hazard have to exist. It could kill me and everyone in the vehicle but yet nothing has been done. Driver side airbag. Your steering is a job. The power steering pump is horrid - bad bad.

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ODI 11675369

Within the last year I have replaced the right and left inner and outer tie rods, bought 4 new tires, maintained alignment and shortly after replaced the power steering hose and the driveshaft. Knowing I maintain my vehicle well, I drove myself and 4 friends 900 miles and the power steering fluid began leaking again. Mechanic tells me the rack and pinion needs replaced.I can hardly believe all this is wear and tear but it certainly caused a safety concern for me and my passengers. Now, another $2000

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Oil consumption or dilution

1 mentions · 0.4% of complaints

Median mileage: 60,000 mi (1 usable records).

ODI 10486339 · 60,000 mi

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, BURNING OIL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THERE WERE NO FAILURES DETECTED FROM THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS TAKEN WEEKS LATER TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THERE WAS A BROKEN SEAL FROM THE AXLE WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECAL…

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b