Auto Recall Watch
U.S. public vehicle records

2012 Ford EDGE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1,134 owner complaints analyzed

3 distinct recall campaigns

51,000 mi median reported failure mileage

Scope: 2012 model year. Data updated: . 874 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 461 of 1,134 complaints (40.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior28425.0%
Electrical and battery issues16314.4%
Engine operation373.3%
Transmission and shifting332.9%
Steering behavior242.1%
Fuel system concerns141.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
461
Service Brakes
247
Unknown Or Other
177
Structure:Body
106
Exterior Lighting
84
Engine
60
Structure:Body:Door
56
Power Train
46
Component breakdown data
CategoryCount
Electrical System461
Service Brakes247
Unknown Or Other177
Structure:Body106
Exterior Lighting84
Engine60
Structure:Body:Door56
Power Train46

Electrical System: 461; Service Brakes: 247; Unknown Or Other: 177; Structure:Body: 106; Exterior Lighting: 84; Engine: 60; Structure:Body:Door: 56; Power Train: 46

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
79
25,000 to 49,999
325
50,000 to 74,999
227
75,000 to 99,999
122
100,000 to 149,999
103
150,000 and above
18
Reported problems by failure mileage data
CategoryCount
Under 25,00079
25,000 to 49,999325
50,000 to 74,999227
75,000 to 99,999122
100,000 to 149,999103
150,000 and above18

Under 25,000: 79; 25,000 to 49,999: 325; 50,000 to 74,999: 227; 75,000 to 99,999: 122; 100,000 to 149,999: 103; 150,000 and above: 18

25,000 to 49,999 miles has the most reports with usable mileage (325). 260 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
1
2012
12
2013
29
2014
140
2015
217
2016
277
2017
114
2018
78
2019
75
2020
39
2021
35
2022
43
2023
23
2024
18
2025
20
2026
13
Complaints over time data
CategoryCount
20111
201212
201329
2014140
2015217
2016277
2017114
201878
201975
202039
202135
202243
202323
202418
202520
202613

2011: 1; 2012: 12; 2013: 29; 2014: 140; 2015: 217; 2016: 277; 2017: 114; 2018: 78; 2019: 75; 2020: 39; 2021: 35; 2022: 43; 2023: 23; 2024: 18; 2025: 20; 2026: 13

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 284 complaint narratives. Electrical and battery issues appears in 163 complaint narratives. Engine operation appears in 37 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10439143 · 2011-12-09 (December 9, 2011)

VEHICLE EQUIPPED WITH MYFORD TOUCH SYSTEM. SYSTEM CONTROLS HEATING/DEFROSTING SYSTEM. THIS SYSTEM HAS FAILED TO OPERATE PROPERLY ON MULTIPLE OCCASIONS. FORD MOTOR COMPANY IS AWARE OF ISSUE AND HAS NOT CORRECTED IT. FORD SHOULD NOT BE ALLOWED TO MARKET VEHICLES THAT DO NOT HAVE PROPERLY FUNCTIONING HEATING/DEFROSTING CONTROLS. THESE VEHICLES ARE DANGEROUS AND THE ISSUE IS WELL KNOW BY INTERNET SEARCHES. PEOPLE RELY ON VEHICLES TO OPERATE PROPERLY IN WINTER CONDITIONS. THIS NEEDS TO BE ADDRESSED. THANK YOU FOR YOUR HELP. *TR

Owner-reported narrative. Look up ODI 10439143 at NHTSA ↗

Owner report 10450898 · 2012-03-01 (March 1, 2012)

2012 FORD EDGE. CONSUMER STATES PROBLEMS WITH VEHICLE HEAD REST *TGW THE CONSUMER STATED FORWARD TILTED HEAD RESTS PRODUCE A LOT OF NECK PAIN WHICH MAY FORCE CONSUMERS TO LOOK FOR DIFFERENT ALTERNATIVES THAT MAY ALTER SAFETY SPECIFICATIONS. THE CONSUMER IS LOOKING FOR A WAY TO REPLACE THE HEAD REST. *JB

Owner-reported narrative. Look up ODI 10450898 at NHTSA ↗

Owner report 10451866 · 2012-03-15 (March 15, 2012)

FORD HAS THE CHECK ENGINE LIGHT, WHICH THEY REFER IT TO "CHECK ENGINE SOON" THAT COMES ON. THERE IS A DEFECT WITH FORD'S CAPLESS FUEL TANK. SOMETHING ABOUT THIS ISSUE CAUSES THE CHECK ENGINE LIGHT TO LIGHT UP NON-STOP! I AM CONCERNED THAT DOWN THE LINE, THERE WILL BE NUMEROUS ISSUES WITH THE CAPLESS SYSTEMS. IT DOES NOT APPEAR DURABLE AND WILL COST HUNDREDS OUT OF THE POCKET OF OWNERS WHOSE WARRANTY WILL EXPIRE AFTER 2-3 YEARS!!!!!!!!!!! A SEARCH ON THE INTERNET DOES SHOW CONSUMERS WHO HAVE PROBLEMS WITH THIS TYPE OF SYSTEM, BUT THEN AGAIN T…

Owner-reported narrative. 2,600 miles reported. Look up ODI 10451866 at NHTSA ↗

Owner report 10455726 · 2012-04-19 (April 19, 2012)

VEHICLE CAUGHT ON FIRE AFTER WE ATTEMPTED TO PARK THE VEHICLE. THIS INCIDENT TOOK PLACE LESS THAN TWO WEEKS AFTER NEW CAR PURCHASE FROM DEALER! HORRIBLE EXPERIENCE AND A SAFETY HAZARD FOR ANYONE LOOKING TO PURCHASE A FORD EDGE. *JS

Owner-reported narrative. 300 miles reported. Look up ODI 10455726 at NHTSA ↗

Owner report 10461990 · 2012-06-17 (June 17, 2012)

DRIVER: 83 YEAR OLD WOMAN... NEW AUTO: FORD EDGE 2012, NO INJURIES, VEHICLE DAMAGE APPROX $2000.00 NO PROPERTY DAMAGE..... PROBLEM: LADY STEPPED ON ACCELERATOR RATHER THAN BRAKE.... REASON: THE BRAKE PEDAL AT REST IS HIGHER THAN THE ACCELERATOR PEDAL AT REST. THE DRIVER IS USED TO AN OLDER (CHRYSLER 2009) VEHICLE WHICH THERE WAS NOT AN APPRECIABLE DIFFERENCE IN PEDAL HEIGHT, STEPPED ON THE ACCELERATOR PEDAL, THINKING SHE WAS STEPPING ON THE BRAKE.... RESOLUTION: DISCUSSING THE INCIDENT, THE WOMAN WAS SEATED IN THE FORD EDGE AND ASKED …

Owner-reported narrative. 680 miles reported. Look up ODI 10461990 at NHTSA ↗

Owner report 10464784 · 2012-07-09 (July 9, 2012)

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT PINNED THE PASSENGER TO THE SEAT IF THERE WAS TOO MUCH MOVEMENT. THE PASSENGER HAD TO DISCONNECT THE SEAT BELT AND RECONNECT IT IN ORDER FOR THE SEAT BELT TO FUNCTION PROPERLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS NOTHING THEY COULD BECAUSE THE SEAT BELTS WERE DESIGNED THAT WAY. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NO…

Owner-reported narrative. 15,000 miles reported. Look up ODI 10464784 at NHTSA ↗

Owner report 10470487 · 2012-08-13 (August 13, 2012)

PURCHASED THIS CAR BRAND NEW. THE TRANSMISSION HAS BEEN A PROBLEM FROM THE START. DRIVING UNDER NORMAL, DRY CONDITIONS WHEN THROTTLE IS DECELERATED AND THEN A SLIGHT PAUSE BEFORE ACCELERATION THE CAR SLAMS HARD INTO GEAR WHEN YOU BEGIN TO THROTTLE AGAIN. THE FIRST EVENT THE DEALERSHIP "FLASHED THE COMPUTER" AND SAID THAT WOULD FIX IT. THE SECOND INCIDENT HAS NETTED NO RESULTS. THE DEALER HAD MY CAR FOR 10 DAYS WITHOUT EVEN LOOKING AT IT CLAIMING A LACK OF CERTIFIED TECHNICIAN. THEY SET AN APPOINTMENT FOR ME ON 7/30/2012 AND BY 8/9/12 HAD STILL …

Owner-reported narrative. 2,500 miles reported. Look up ODI 10470487 at NHTSA ↗

Owner report 10471508 · 2012-08-20 (August 20, 2012)

CAR WAS IN REVERSE, BACKING OUT OF A GARAGE. THE POWER BRAKES FAILED ALTHOUGH I WAS STILL ABLE TO STOP THE CAR BY PRESSING HARD ON THE PEDAL. IT WAS AS IF THE POWER-ASSIST WENT OUT & PEDAL TRAVELED ALL THE WAY TO THE FLOOR. PROBLEM REPEATED, AGAIN WHEN IN REVERSE AND PARALLEL PARKING, ON 7/31. HAD THE CAR CHECKED AT THE FORD DEALER ON 8/4 BUT THEY DID NOT IDENTIFY A PROBLEM. SYMPTOMS REPEATED ON 8/10 WHILE BACKING OUT OF A PARKING SPACE AND ON 8/19, ALSO WHILE BACKING OUT OF A PARKING SPACE. SO FAR THIS HAS ONLY HAPPENED AT LOW SPEED WHIL…

Owner-reported narrative. 3,000 miles reported. Look up ODI 10471508 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

12V438000 · Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings

Reported: 2012-09-07 (September 7, 2012)

Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.

Consequence: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

NHTSA campaign record ↗
14V002000 · Fuel System, Gasoline

Reported: 2014-01-06 (January 6, 2014)

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.

Consequence: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.

NHTSA campaign record ↗
14V393000 · Power Train:Axle Assembly:Axle Shaft

Reported: 2014-07-02 (July 2, 2014)

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

1,134 unique complaints in this selection. Analysis snapshot: 2026-10-01.

77.1%Usable mileage874 / 1,134 records
100.0%Valid incident date1,134 / 1,134 records
100.0%Valid filing date1,134 / 1,134 records
100.0%Ordered incident and filing dates1,134 / 1,134 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201020112012201320142015201620172018201920202021202220232024
Engine
405.9%
ODI 10544093

TODAY, MY WIFE BROUGHT HER 2010 FORD EDGE IN FOR THE 3RD TIME IN A MATTER OF 3 WEEKS, TO THE LOCAL DEALERSHIP. THE PROBLEM IS WHILE SHE IS DRIVING, THE CHECK ENGINE LIGHT WILL COME ON AND THE ENGINE WILL STALL LEAVING HER STRANDED IN THE MIDDLE OF TRAFFIC, AFTER A MINUTE SHE CAN RESTART IT BUT IT HAPPENS SHORTLY AFTER THAT. THEY HAD REPLACED A SENSOR ON THE LAST VISIT BUT YET AGAIN TODAY THE LIGHT CAME BACK ON AND IT STALLED SEVERAL TIMES BEFORE SHE COULD GET IT HOME. THIS PLACES MY WIFE AND OTHERS IN TRAFFIC WITH HER IN DANGER AS WHEN THE C…

Look up ODI 10544093 at NHTSA ↗

1799.9%
ODI 10459745 · 36,600 mi

WAS DRIVING IN MORNING RUSH HOUR TRAFFIC GOING ABOUT 50MPH ON A HIGHWAY. CAR LOST ALL ACCELERATION AND WENT "LIMP" WITHOUT ANY NOTICE. WRENCH LIGHT CAME ON. WAS ABLE TO GET CAR TO SIDE OF ROAD BEFORE IT COMPLETELY STOPPED. IT WAS VERY FRIGHTENING AS CARS WERE CLOSE BEHIND ME AND COULD HAVE EASILY REAR-ENDED ME. HUSBAND CAME TO THE SCENE AND ATTEMPTED TO RESTART CAR AND DRIVE IT. SAME THING HAPPENED AGAIN. HAD CAR TOWED TO LOCAL SHOP OWNED BY FORD DEALER. THEY CONCLUDED THAT WE HAD CARBON BUILD UP IN THE FUEL SYSTEM THAT WAS CAUSING THE PROBLEM…

Look up ODI 10459745 at NHTSA ↗

605.3%
ODI 10515140

AFTER SEEING THE RECENT ISSUES W/ THE FORD V6 ECOBOOST ENGINE, I THOUGHT IT WISE TO TELL ABOUT THE 2.0L ECOBOOST ENGINE IN MY EDGE. AFTER OWNING THE VEHICLE LESS THAN A YEAR, I WAS DRIVING THRU A NEIGHBORHOOD AT A VERY SLOW PACE, I STARTED TO MAKE A RIGHT TURN & THE CAR SIMPLY DIED. NO SHAKING, NO WARNING. LOST ALL POWER STEERING & ENGINE COMPRESSION. TURNED OFF, RESTARTED & ALL WAS WELL. TOOK TO DEALERSHIP THE NEXT WEEK, IF WE CANT REPLICATE IT WE CANT FIX IT. LAST MONTH, MY WIFE WAS TURNING RIGHT SLOWLY INTO A PARKING LOT & IT HAPPENED AGAIN.…

Look up ODI 10515140 at NHTSA ↗

1686.9%
ODI 10501387 · 130 mi

THE VEHICLE HESITATES AT THE TIME OF ACCELERATION AND THEN WILL SURGE. THE SURGING OCCURS AT LO SPEEDS AND IS ,UNFORTUNATELY, INTERMITTENT. A REAL PROBLEM IN TIGHT PARKING LOTS/PARKING STRUCTURES. ALMOST HIT A FAMILY IN A PARKING LOT WITH A SURGE OF SPEED. THE HESITATIONS CAN OCCUR AT LO OR HIGH SPEEDS WHEN YOU ACCELERATE. I HAVE TAKEN IT IN SEVERAL TIMES AND THEY SAY THERE IS NOTHING WRONG. DON'T KNOW IF IT IS TRANSMISSION OR ACCELERATOR? BUT IT IS DANGEROUS. *TR

Look up ODI 10501387 at NHTSA ↗

4511.8%
ODI 10760226 · 35,600 mi

WHILE DRIVING, THE SPEED WAS AROUND 50MPS THE VEHICLE MADE A NOTICE ON THE DASH THAT SAID "LOW OIL PRESSURE" . IT THEN AT THE SAME MOMENT SLOWED DOWN FROM 50 TO 0 WITHIN ABOUT 50 FEET AND COMPLETELY LOST POWER STEERING ALMOST CAUSING A FATAL CRASH WITH A CHILD IN THE CAR. THE VEHICLE IS BACK AT THE DEALERSHIP WHERE IT WAS PURCHASED AT AND HAS BEEN EVALUATED FOR MALFUNCTIONS. ALTHOUGH THE DEALERSHIP SERVICE HAS NOT SAID ANYTHING ABOUT WHAT HAPPEN OR WHAT THE PROBLEM WAS AND I FEEL EXTREMELY UNCOMFORTABLE EVEN GOING SOMEWHERE WITH MY FAMILY KNOWI…

Look up ODI 10760226 at NHTSA ↗

19226.4%
ODI 10732570 · 1,500 mi

SEVERAL OCCURRENCES OF STALLING WHEN COMING TO/NEAR STOP AND ACCELERATING. THE PROBLEM HAS HAPPENED ABOUT ONCE PER MONTH (FOUR TIMES OVER FOUR MONTHS). OCCURRENCES INCLUDE COMING TO A STOP AT A RED LIGHT, SLOWING FOR A SPEED BUMP, AND SLOWING TO MAKE A TURNS. SIGNIFICANT RISK OF AN ACCIDENT FROM THE CAR STALLING IN THE MIDDLE OF TRAFFIC OR HIGH SPEED INTERSECTION.

Look up ODI 10732570 at NHTSA ↗

32235.3%
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

Look up ODI 10877001 at NHTSA ↗

69250.8%
ODI 11013146 · 3 mi

CAR LOST POWER IN THE MIDDLE OF DRIVING CAR WAS IN DRIVE ON A STRAIGHT ROAD, APPROXIMATELY 35 MPH WHEN IT LOST POWER. THE ACCESSORIES WERE WORKING,

Look up ODI 11013146 at NHTSA ↗

45454.7%
ODI 11100043 · 500 mi

THE LOW BEAM HEADLIGHTS ARE SO WEAK THAT WHEN THE ROAD IS WET AT NIGHT OR WHEN DRIVING NEAR AMBIENT LIGHTING SUCH AS STREET LIGHTS YOU CAN'T SEE ANY MARKINGS ON THE ROAD SUCH AS THE CENTERLINE OF THE ROAD. THERE IS ALSO EXHAUST FUMES COMING INTO THE CAR WHEN DRIVING WITH THE WINDOWS UP OR SLIGHTLY ROLLED DOWN AND WHEN THE CLIMATE CONTROL SYSTEM IS IN RECIRCULATING MODE. THESE FUMES MAKE ME DIZZY AND CAUSE ME TO HAVE BLURRY VISION. I ALMOST COMPLETELY BLACKED OUT TWICE ALREADY AND I OWNED THIS CAR FOR THREE WEEKS. I DIDN'T KNOW THAT FORD E…

Look up ODI 11100043 at NHTSA ↗

15820.6%
ODI 11218296 · 2,800 mi

SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER …

Look up ODI 11218296 at NHTSA ↗

4815.1%
ODI 11361895 · 738 mi

LOSS OF POWER WHILE DRIVING IN RUSH HOUR TRAFFIC. COULDN'T MAINTAIN 40MPH. HAD TO PULL INTO PARKING LOT AND START WALKING BEFORE LOSS OF POWER WAS DRIVING 40 MPH ON CITY STREET IN 60 DEGREE WEATHER

Look up ODI 11361895 at NHTSA ↗

119.9%
ODI 11476580

Vehicle was traveling on a rural road when driver attempted to brake. Driver witnessed flames from under their vehicle when applying brakes. Driver had to stop the vehicle by laying it in a ditch and escaping the engulfed car. Post accident it was noted and shown a significant amount of brake fluid on the ground from the incident. Bystanders say that the vehicle was blowing flames out from under neath while attempting to stop.

Look up ODI 11476580 at NHTSA ↗

139.9%
ODI 11497388 · 900 mi

The contact owns a 2022 Ford Edge. The contact stated while reversing, there was a knocking sound coming from the vehicle. The contact shifted the vehicle into neutral(N) and then to park(P) however, the knocking sound persisted. The vehicle was taken to the dealer however, no failure was found. The dealer was made aware of the failure. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by another dealer. The contact was also advised to contact the NHTSA hotline to file a complaint. The failure mileage was 900.

Look up ODI 11497388 at NHTSA ↗

29.1%
ODI 11547700 · 17,095 mi

The contact leased a 2023 Ford Edge. After a rainstorm, the contact discovered water accumulation in the footwell of the front driver’s side of the vehicle. The vehicle was taken to the dealer where parts of the interior of the vehicle were removed to dry out the interior of the vehicle; however, the dealer then discovered there was a crack in the windshield which caused the failure. After two weeks in the possession of the dealer, the vehicle was returned to the contact; however, the vehicle failed to start up after several attempts. The vehic…

Look up ODI 11547700 at NHTSA ↗

24.5%
ODI 11664801 · 19,037 mi

The contact owns a 2024 Ford Edge. The contact stated while driving at an undisclosed speed, there was a backfire coming from the engine. The contact stated that the engine overheated and seized. No warning light was illuminated. The contact stated that failure had occurred within 30 seconds. The vehicle was restarted; however, the engine seized within 30 seconds. The contact stated that after several attempts, the vehicle was restarted, and the vehicle was taken to the dealer. The failure was not duplicated. The contact requested that the deal…

Look up ODI 11664801 at NHTSA ↗

Electrical System
213.1%
ODI 10283268 · 10 mi

TL*THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH HE WAS UNABLE TO VIEW THE SPEED ODOMETER. DUE TO THE DESIGN OF THE VEHICLE, THE DRIVER IS ONLY ABLE TO READ THE SPEEDOMETER AT NIGHT. THE DEALER AND THE MANUFACTURER STATED THAT THEY WERE UNABLE TO ASSIST THE CONTACT SINCE THE VEHICLE WAS DESIGNED THAT WAY. THE VEHICLE WAS PURCHASED ON AUGUST 19, 2009. THE FAILURE MILEAGE WAS 10.

Look up ODI 10283268 at NHTSA ↗

68337.9%
ODI 10386011 · 10 mi

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENTIRE DASHBOARD SCREEN AND GPS DISPLAY SCREEN FAILED. DURING THE FAILURE, THE BOTH SCREENS DISPLAYED A MESSAGE STATING THAT THE SYSTEM WAS REBOOTING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A SOFTWARE UPDATE WAS INSTALLED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY WHETHER THE VEHICLE WAS IN MOTION OR AT A COMPLETE STOP. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 1,050. UPDATED 03/10/11*BF UPDATE…

Look up ODI 10386011 at NHTSA ↗

46140.7%
ODI 10439143

VEHICLE EQUIPPED WITH MYFORD TOUCH SYSTEM. SYSTEM CONTROLS HEATING/DEFROSTING SYSTEM. THIS SYSTEM HAS FAILED TO OPERATE PROPERLY ON MULTIPLE OCCASIONS. FORD MOTOR COMPANY IS AWARE OF ISSUE AND HAS NOT CORRECTED IT. FORD SHOULD NOT BE ALLOWED TO MARKET VEHICLES THAT DO NOT HAVE PROPERLY FUNCTIONING HEATING/DEFROSTING CONTROLS. THESE VEHICLES ARE DANGEROUS AND THE ISSUE IS WELL KNOW BY INTERNET SEARCHES. PEOPLE RELY ON VEHICLES TO OPERATE PROPERLY IN WINTER CONDITIONS. THIS NEEDS TO BE ADDRESSED. THANK YOU FOR YOUR HELP. *TR

Look up ODI 10439143 at NHTSA ↗

85234.9%
ODI 10531823

I BOUGHT MY USED FORD EDGE WITH LESS THAN 20000 MILES. I WAS EXCITED TO HAVE A SONY MEDIA CENTER, IT HAD GREAT SOUND. BUT I'VE HAD PROBLEMS WITH IT FROM THE BEGINNING AND CONTINUE TO HAVE ISSUES. WITH BLUETOOTH MY PHONE WILL NOT CONNECT OR LOOSE CONNECTION FOR NO REASON. THE OTHER DAY IT MADE A PHONE CALL WITHOUT ANY COMMANDS, AND NO I DO NOT HAVE VOICE REC. SET UP OR ON. EVEN WHEN I USE THE SYS TO START A PHONE CALL, IT 'CALL FAILS' OR I WILL BE ON THE LINE, BUT HEAR NOTHING. I DON'T TALK MUCH IN MY CAR, I DON'T KNOW WHO IS LISTENING. LOL ALSO…

Look up ODI 10531823 at NHTSA ↗

5614.7%
ODI 10629508 · 400 mi

WHILE TRYING TO MAKE A HANDS FREE CALL MY SYNC QUIT WORKING AND THE CALL HAD TO BE DONE MANUALLY USING THE IN DASH TOUCHSCREEN. *TR

Look up ODI 10629508 at NHTSA ↗

527.2%
ODI 10715823 · 14 mi

I WAS ABLE TO DRIVE MY BRAND NEW 2015 EDGE WITH THE BATTERY LIGHT ON AND WAS TOLD THAT IT MAY BE A FAULTY LIGHT THAT WOULD TURN OFF. COUPLE OF WEEKS LATER LIGHT WAS STILL ON. I TOOK THE CAR TO MY NEAREST DEALER AND WAS TOLD MY ALTERNATOR HAD TO BE REPLACED AND THAT I SHOULD NOT DRIVE THE CAR FURTHER. I WAS OUT OF A CAR FOR 1 WEEK BECAUSE PARTS WERE NOT AVAILABLE .

Look up ODI 10715823 at NHTSA ↗

363.9%
ODI 10894912 · 4,942 mi

STEPPED ON GAS AT INTERSECTION AND VEHICLE POWER SYSTEM STOPPED. THROTTLE AND POWER STEERING WENT OUT. DRIFTED TO SIDE OF ROAD. FORD REPAIRED AND SAID IT WAS THE ELECTRICAL THROTTLE

Look up ODI 10894912 at NHTSA ↗

241.8%
ODI 11024901 · 3,050 mi

2017 FORD EDGE TITANIUM AWD 4CYL - LOSES POWER WHEN DRIVING WHILE DRIVING, ON MORE THAN 5 INSTANCES THE CAR LOSES POWER. ACCESSORIES - LIGHTS, POWER STEERING STAY ON BUT MOTOR SHUTS OFF. SO FAR HAS HAPPENED GOING APPROX 35 MPH AND AND ON 09/20 OCCURRED THREE TIMES, THEN HAS TROUBLE STARTING WHEN ENGINE SHUTS OFF WHILE DRIVING, THE FOLLOWING ERRORS APPEAR "STEERING ASSIST FAULT SERVICE REQUIRED" "CROSS TRAFFIC SYSTEM FAULT" "BLIND SPOT SYSTEM FAULT" "FULL ACCESSORY POWER ACTIVE" CAUGHT ON VIDEO AT LEAST 2 OF THE 09/20/2017 INSTANCES …

Look up ODI 11024901 at NHTSA ↗

344.1%
ODI 11139286 · 2,300 mi

CAR JUST DIED 4 MONTHS AFTER PURCHASE; THERE WAS NO LIGHTS OR ANYTHING. THE BATTERY HAD TO BE CHARGED AND THE DEALER STATED THAT THE VEHICLE HAD TO BE DRIVEN 30 - 45 MINUTES EVERY TIME TO KEEP IT CHARGED. THIS IS NORMAL?

Look up ODI 11139286 at NHTSA ↗

314.0%
ODI 11218296 · 2,800 mi

SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER …

Look up ODI 11218296 at NHTSA ↗

247.5%
ODI 11363041 · 3,200 mi

REAR VIEW CAMERA FAILED ON MANY OCCASIONS WHILE DRIVING IN REVERSE IN SHOPPING STORE PARKING LOTS AND WHILE DRIVING IN REVERSE OUT OF DRIVEWAYS INTO PUBLIC STREETS. ON A FEW OCCASIONS REAR VIEW CAMERA FAILED TO DISPLAY MOTOR VEHICLES AND PEDESTRIANS. REPORTED ISSUE TO FORD DEALER SERVICE REPRESENTATIVE WHO STATED THERE WEREN'T RECALLS ON VEHICLE. HOWEVER, RECALL NOTICE WAS FOUND AS FOLLOWS: VEHICLE.HTTPS://WWW.NHTSA.GOV/VEHICLE/2020/FORD/EDGE/SUV/FWD#RECALLS400

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1210.8%
ODI 11483247

IN feb 2022 my dash produced a pre-collision assist not avaible and also a adaptive cruise not available sensor blocked see manual. when i tried to tap the button for cruise control it would show set speed , but wouldn't let me . i called ricart ford in ohio and took it to them . they said it was the cruise control manual bracket had been damaged by outside force( a rock) and ford wouldn't fix it. Mind you I have never hit anything with this vehicle. Ricart refused todo anything so i contacted ford and they said take it to a different dealer…

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1511.5%
ODI 11487379

The Ford Edge Sync 4A system has a random system lockup and reboot issue since delivery. The vehicle has been examined by the leasing dealer's service department and they were unable to resolve the concern. The service tech writes in the service report "The Ford is investigating software issue with Sync 4 in Edges". In multiple communications with Ford Customer Support dept and the leasing dealer service manager, the issue is known, but THERE IS NO RESOLUTION PLAN ISSUED BY FORD. The issue has existed since vehicle delivery. The effect of this …

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836.4%
ODI 11547700 · 17,095 mi

The contact leased a 2023 Ford Edge. After a rainstorm, the contact discovered water accumulation in the footwell of the front driver’s side of the vehicle. The vehicle was taken to the dealer where parts of the interior of the vehicle were removed to dry out the interior of the vehicle; however, the dealer then discovered there was a crack in the windshield which caused the failure. After two weeks in the possession of the dealer, the vehicle was returned to the contact; however, the vehicle failed to start up after several attempts. The vehic…

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613.6%
ODI 11638073 · 3,000 mi

The contact owns a 2024 Ford Edge. The contact stated that the Ford Sync infotainment system failed to switch screens, and activated selected operations like the defroster, and displayed a black screen intermittently. The vehicle was taken to the dealer who diagnosed a software failure. The dealer had reset the computer several times; however, the failure persisted. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contract to the NHTSA Hotline to report the failure. The failure mileage was 3,000.

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Power Train
405.9%
ODI 10349557 · 4,600 mi

2010 FORD EDGE STALLS AT IDLE IN PARK, STALLS WHEN SHIFTING FROM PARK TO DRIVE, STALLS WHEN ATTEMPTING TO ACCELERATE FROM STOP. SEVEN OCCURRENCE WITHIN A COUPLE HOURS. IMMEDIATELY TOOK IT TO DEALER. IT STALLED WHILE THEY WERE WRITING-UP THE SERVICE ORDER. LEFT IT OVERNIGHT. NEXT DAY "NO TROUBLE FOUND... COULD NOT RECREATE PROBLEM." WAITING FOR RESPONSE FROM DEALER. *TR

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1689.3%
ODI 10444132 · 2,000 mi

TWICE AFTER BACKING UP AND SHIFTING THE CAR FROM REVERSE TO DRIVE, THE CAR STALLED/SHUT OFF. THE FIRST TIME IT OCCURRED AFTER BACKING ONTO A BUSY STREET. WHILE PUSHING ON THE GAS WITH NO FORWARD MOVEMENT, I SAW A MESSAGE DISPLAYED IN THE DASH THAT THE CAR MUST BE IN PARK TO START. I WAS EXTREMELY LUCKY THAT IN THAT INSTANCE I HAD ENOUGH TIME TO START THE VEHICLE AND MOVE PRIOR TO TRAFFIC REACHING ME AS IT OCCURRED ON A BUSY STREET. THE APPROXIMATE DATE FOR THE FIRST OCCURRENCE WAS IN JUNE OF 2011. THE SECOND WAS ON JULY 5, 2011, WITH APPRO…

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464.1%
ODI 10470487 · 2,500 mi

PURCHASED THIS CAR BRAND NEW. THE TRANSMISSION HAS BEEN A PROBLEM FROM THE START. DRIVING UNDER NORMAL, DRY CONDITIONS WHEN THROTTLE IS DECELERATED AND THEN A SLIGHT PAUSE BEFORE ACCELERATION THE CAR SLAMS HARD INTO GEAR WHEN YOU BEGIN TO THROTTLE AGAIN. THE FIRST EVENT THE DEALERSHIP "FLASHED THE COMPUTER" AND SAID THAT WOULD FIX IT. THE SECOND INCIDENT HAS NETTED NO RESULTS. THE DEALER HAD MY CAR FOR 10 DAYS WITHOUT EVEN LOOKING AT IT CLAIMING A LACK OF CERTIFIED TECHNICIAN. THEY SET AN APPOINTMENT FOR ME ON 7/30/2012 AND BY 8/9/12 HAD STILL …

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1556.3%
ODI 10501387 · 130 mi

THE VEHICLE HESITATES AT THE TIME OF ACCELERATION AND THEN WILL SURGE. THE SURGING OCCURS AT LO SPEEDS AND IS ,UNFORTUNATELY, INTERMITTENT. A REAL PROBLEM IN TIGHT PARKING LOTS/PARKING STRUCTURES. ALMOST HIT A FAMILY IN A PARKING LOT WITH A SURGE OF SPEED. THE HESITATIONS CAN OCCUR AT LO OR HIGH SPEEDS WHEN YOU ACCELERATE. I HAVE TAKEN IT IN SEVERAL TIMES AND THEY SAY THERE IS NOTHING WRONG. DON'T KNOW IF IT IS TRANSMISSION OR ACCELERATOR? BUT IT IS DANGEROUS. *TR

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5414.1%
ODI 10650486 · 1,000 mi

TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE ROLLED IN REVERSE WHILE THE CONTACT WAS CHANGING GEARS FROM PARK TO DRIVE. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

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10614.6%
ODI 10758503 · 1,762 mi

WHILE MAKING A RIGHT TURN ENGINE STALLED AND ACCESSORIES ARE RUNNING LIGHT WARNING APPEARED ON INSTRUMENT CLUSTER. CAR HAD NO POWER AND GREEN LIGHT ON PUSH BUTTON START WAS FLASHING. PUT VEHICLE IN PARK AND IT RESTARTED. APPEARS THIS IS AN ON GOING PROBLEM.

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808.8%
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

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14010.3%
ODI 11018706

MFG RECALL #17S16 NHTSA RECALL # 17V427 FORD INC HAS BEEN UNABLE TO COMPLETE THE REPLACEMENT OF THE TORQUE CONVERTER ON OUR NEW 2017 FORD EDGE IN A TIMELY MANNER. OUR NEW FORD EDGE WAS SHIPPED FROM THE FACTORY MID JUNE, BUT NOT DELIVERED TO THE SELLING DEALERSHIP UNTIL 8/11. IT STILL HAS NOT BEEN FIXED AND DELIVERED TO US. OUR SELLING DEALER DOES NOT HAVE ANY INFORMATION FROM FORD INC AS TO WHEN THE SAFETY RECALL WILL BE COMPLETED AND OUR NEW CAR DELIVERED TO US. THE VEHICLE WAS ORDERED BY OUR LOCAL FORD DEALER 5/5/17.

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769.2%
ODI 11127931 · 42 mi

THE FRONT AXLE, (KNOWN AS THE HALF SHAFT) BLEW OUT ALL THE GREASE IN THE RUBBER BOOT. THE INSIDE FRONT , DRIVER'S SIDE TIRE, SUSPENSION AND BRAKES WERE COVERED WITH GREASE. CAME FROM THE DEALERSHIP LIKE THIS, AUTO HAD 42 MILES AT TIME THIS WAS NOTICED.

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44057.4%
ODI 11243487 · 6,000 mi

TL* THE CONTACT OWNS A 2019 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY SHIFT INTO GEAR AND WOULD NOT IMMEDIATELY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO TENVOORDE FORD (185 ROOSEVELT RD, ST CLOUD, MN), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 22346131L6R802. THE FAILURE MILEAGE WAS 6,000. *BF *JB

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18056.6%
ODI 11354375 · 32 mi

LOW SPEED START JERKY LIKE TRANS CAN NOT FIND RIGHT GEAR ONLY ON LOW ACCERATION UNDER 25 MPH

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3531.5%
ODI 11518156

When driving on a dry, paved side street, the ABS was “temporarily disabled” per the notification on the screen. Additionally the large display screen to control the radio, Bluetooth and temperature settings was black not working. The USB and USBc were also not working.

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4131.3%
ODI 11564102

I noticed a clicking noise coming from the right front wheel when turning left. I also notice when I put the vehicle into drive I hear a clicking sound. I was driving came to a stop and heard a click sound when I took off. I would guess it's the actual drive shaft that is bad.

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418.2%
ODI 11605337 · 56,000 mi

The contact owns a 2023 Ford Edge. The contact stated while parking and turning the engine off, the vehicle lunged forward after depressing the brake pedal. The failure had also occurred in reverse while reversing into a parking space, turning the vehicle off, and depressing the brake pedal. On one occasion the failure occurred causing the vehicle to lurch forward and the passenger side mirror struck a second vehicle. The vehicle was taken to the local dealer who reprogrammed the transmission software, but the failure persisted. The manufacture…

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511.4%
ODI 11584048 · 3,000 mi

The contact rented a 2024 Ford Edge. The contact stated while parked uphill and shifted into reverse, the vehicle violently moved forward. The contact depressed the accelerator pedal for the vehicle to reverse; however, the vehicle continued to roll forward. The brake pedal was depressed and at the same time the accelerator pedal was depressed violently, and the vehicle started to reverse. The local dealer was not contacted. The manufacturer was contacted; however, and a Live Representative was unavailable, and a voicemail was left. The contact…

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Service Brakes
16224.1%
ODI 10462599 · 32,000 mi

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND MAKING A LEFT TURN, SHE ATTEMPTED TO ENGAGE THE BRAKES BUT THE VEHICLE DID NOT RESPOND. THE CONTACT THEN CRASHED INTO A MAIL BOX. THE BRAKE WARNING LAMP THEN BEGAN TO ILLUMINATE SPORADICALLY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE SENSOR CIRCUIT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VI…

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26114.5%
ODI 10496861 · 23,195 mi

I PULLED INTO A PARKING SPACE. FELT THE CAR MOVE FORWARD. IMMEDIATELY TURNED THE STEERING WHEEL TO AVOID THE CAR DIRECTLY PARKED IN FRONT OF ME. ACCELERATING TO 25-30 MILES PER HOUR AND NOT KNOWING WHAT WAS HAPPENING, STEERED THE CAR UP THE PARKING LANE INTO A SNOW-COVERED FIELD, CIRCLED AND CAME BACK INTO ANOTHER ROW OF THE PARKING LOT. I HAD MY FOOT ON THE BRAKES THE WHOLE TIME. WHEN I GOT TO THE END OF THAT ROW AND REALIZED I HAD NO BRAKES, FINALLY THREW IT IN PARK. THE CAR STOPPED, GEARS GRINDING. THE VEHICLE MAINTAINED THE SAME SPEED THE W…

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24721.8%
ODI 10461990 · 680 mi

DRIVER: 83 YEAR OLD WOMAN... NEW AUTO: FORD EDGE 2012, NO INJURIES, VEHICLE DAMAGE APPROX $2000.00 NO PROPERTY DAMAGE..... PROBLEM: LADY STEPPED ON ACCELERATOR RATHER THAN BRAKE.... REASON: THE BRAKE PEDAL AT REST IS HIGHER THAN THE ACCELERATOR PEDAL AT REST. THE DRIVER IS USED TO AN OLDER (CHRYSLER 2009) VEHICLE WHICH THERE WAS NOT AN APPRECIABLE DIFFERENCE IN PEDAL HEIGHT, STEPPED ON THE ACCELERATOR PEDAL, THINKING SHE WAS STEPPING ON THE BRAKE.... RESOLUTION: DISCUSSING THE INCIDENT, THE WOMAN WAS SEATED IN THE FORD EDGE AND ASKED …

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52921.6%
ODI 10470110 · 600 mi

PURCHASED 2013 FORD EDGE SPORT ON JULY 14TH. I'VE HAD POSSESSION OF THE CAR FOR THREE WEEKS AS OF THIS COMPLAINT. THE CAR REQUIRED SERVICE EVERY SINGLE WEEK SINCE I'VE HAD THE CAR. THE LAST INCIDENT WAS ON AUGUST 8TH. I STARTED THE CAR, AND MULTIPLE WARNING LIGHTS APPEARED ON THE DASHBOARD. AS THE LIGHTS APPEARED, THE CAR VIOLENTLY SHUDDERED, AND THE BRAKE PEDAL WAS STIFF AND DIFFICULT TO PRESS DOWN. THE STEERING COLUMN ALSO SHUDDERED, AND THE WHEEL WAS DIFFICULT TO MANEUVER. THIS OCCURRED AT A SUPERMARKET PARKING LOT LESS THAN THREE BLOCKS AWA…

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5714.9%
ODI 10597600 · 9,000 mi

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT EXPERIENCED HARD BRAKING WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THERE WAS A GLITCH AND WOULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 08/19/14*LJ THE CONSUMER STATED WHEN THE CRUISE CONTROL WA ACTIVATED AND DRIVING ON A STRAIGHT ROAD, THE BRAKES WOULD ACTIVATE. UPDATED 08/21/14

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7710.6%
ODI 10865280 · 29,359 mi

5TH STALL 5/16/2016 TURNED LEFT ONTO THE I-90 ON RAMP, HIT THE GAS AND AT ~40 MPH THE CAR SHUDDERED AND WENT INTO LIMP HOME MODE. PULLED SAFELY TO THE SHOULDER AND RAN THE VEHICLE HEALTH REPORT. THE REPORT SHOWS ISSUES WITH HILL ASSIST AND SAFETY RESTRAINTS. (29,359)

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9910.8%
ODI 10990494

VERY SENSITIVE BREAKS ESPECIALLY NOTICEABLE AT SLOW SPEED, STOP AND GO TRAFFIC, DRIVING IN AND OUT OF DRIVEWAY OR PARKING LOT. CAN BE UNPREDICTABLE/UNEXPECTED AT TIMES.

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1249.1%
ODI 11021830 · 300 mi

TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE THE CONTACT'S DAUGHTER WAS REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE. ADDITIONALLY, THE STEERING SEIZED AND THE VEHICLE STARTED TO VIBRATE ABNORMALLY. WHILE THE VEHICLE WAS STILL IN MOTION, THE CONTACT'S DAUGHTER JUMPED OUT OF THE VEHICLE AND SUFFERED A CONCUSSION, BRUISES, HEADACHES, BACK ACHES, AND CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE OPENED DOOR ALSO CAUSED DAMAGE TO THE NEIGHBOR'S VEHICLE. THE …

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212.5%
ODI 11246076 · 13,000 mi

BRAKES ARE TOO SENSITIVE (GRABBING) AT LOW SPEED, ESPECIALLY AFTER SITTING OVERNIGHT. A VERY SLIGHT TOUCH OF THE BRAKE PEDAL WILL CAUSE THE CAR TO IMMEDIATELY STOP AND ANYONE IN THE CAR WILL SLIDE FORWARD IN THEIR SEAT IF NOT OUT OF THE SEAT. THIS IS A PROBLEM WITH BOTH MYSELF AND MY WIFE DRIVING THE CAR. IF I DRIVE THE CAR AND STOMP ON THE BRAKES A FEW TIMES IT SEEMS TO GET A LITTLE BETTER. BUT IT IS A SAFETY ISSUE FOR PEOPLE INSIDE THE CAR AND IF A CAR IS FOLLOWING CLOSELY DUE TO THE ABRUPT UNCONTROLLABLE STOP.

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131.7%
ODI 11364484 · 2,500 mi

ON THREE SEPARATE OCCASIONS AT LESS THAN 10 MPH, THE VEHICLE RANDOMLY APPLIED THE BRAKES BRINGING THE SUV TO AN IMMEDIATE HARD STOP. THERE WAS NO APPARENT REASON FOR THE BRAKING AS THE ROAD AHEAD WAS COMPLETELY CLEAR.

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72.2%
ODI 11440692

Waiting in line at drive through and had my foot on the brake and my car surged forward hitting the car in front of me and they hit the car in front of them. I found no recall on my 2020 Edge titanium but this surge has happened before.

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54.5%
ODI 11476580

Vehicle was traveling on a rural road when driver attempted to brake. Driver witnessed flames from under their vehicle when applying brakes. Driver had to stop the vehicle by laying it in a ditch and escaping the engulfed car. Post accident it was noted and shown a significant amount of brake fluid on the ground from the incident. Bystanders say that the vehicle was blowing flames out from under neath while attempting to stop.

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21.5%
ODI 11492949

I'm getting warning lights on the dash that indicated that ABS, traction control, cruise control and collision mitigation are inoperable. The dealership service dept. had the vehicle for over 2 weeks trying to diagnose the problem in conjunction with Ford engineers. they finally determined the the issue was a bad ABS module. They then informed me that the needed parts were not available and it might take 2weeks, 2months or longer to get. This condition has existed since the day the car was delivered. As of now, the car has about 600 miles on…

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313.6%
ODI 11530427

The contact rented a 2023 Ford Edge. The contact stated that on several occasions while driving at various speeds, the brake warning light illuminated, and the vehicle stalled. Additionally, the contact stated that the steering wheel became firm. The vehicle was able to restart after several attempts after each failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

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12.3%
ODI 11711860

tRACTION AND STABILITY CONTRAL LIGHTS (YELLOW) AND BRAKE FAILURE LIGHT (RED) CAME ON AND APP ON PHONE ALARMED TO INDICATE A FAILURE DEALER SAID THIS IS NORMAL IN SNOW. THIS ALSO OCCURED IN 2024 AND WAS NOT FIXED THEN

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Unknown Or Other
213.1%
ODI 10544093

TODAY, MY WIFE BROUGHT HER 2010 FORD EDGE IN FOR THE 3RD TIME IN A MATTER OF 3 WEEKS, TO THE LOCAL DEALERSHIP. THE PROBLEM IS WHILE SHE IS DRIVING, THE CHECK ENGINE LIGHT WILL COME ON AND THE ENGINE WILL STALL LEAVING HER STRANDED IN THE MIDDLE OF TRAFFIC, AFTER A MINUTE SHE CAN RESTART IT BUT IT HAPPENS SHORTLY AFTER THAT. THEY HAD REPLACED A SENSOR ON THE LAST VISIT BUT YET AGAIN TODAY THE LIGHT CAME BACK ON AND IT STALLED SEVERAL TIMES BEFORE SHE COULD GET IT HOME. THIS PLACES MY WIFE AND OTHERS IN TRAFFIC WITH HER IN DANGER AS WHEN THE C…

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25414.1%
ODI 10364410 · 299 mi

BEFORE LEAVING MY HOME, I TRIED UNSUCCESSFULLY TO PROGRAM THE BUILT-IN GPS TO GUIDE ME TO MY DESTINATION. AFTER DRIVING APPROXIMATELY 12 MILES, I STOPPED AT A REST STOP. UPON RESTARTING MY VEHICLE, THE ENTIRE ELECTRONIC DISPLAY INCLUDING RADIO, CLIMATE CONTROL, BACK-UP CAMERA, GPS AND OTHER SAFETY FEATURES FAILED TO WORK WHATSOEVER. I IMMEDIATELY DROVE TO THE DEALER WHO INFORMED ME THAT THERE WOULD NOT BE A FOX FOR THIS FOR AT LEAST TWO WEEKS AND THAT ALL OF HIS OTHER 2011 EDGE CUSTOMERS WERE SUFFERING THE SAME PROBLEM. CALLING FORD CORPORATE…

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17715.6%
ODI 10660570 · 35,000 mi

2012 FORD EDGE DOOR LATCH, FORD EDGE DOOR AJAR ALERT/NOTIFICATION - FOR THE PAST SEVERAL MONTHS THE NOTIFICATION SYSTEM THINKS A DOOR IS AJAR WHEN IN FACT IT IS NOT. THERE ARE DOZENS OF FORUMS REGARDING THIS VERY SAME ISSUE AND THAT DIRECT PEOPLE FILE A COMPLAINT WITH THIS WEBSITE; AS MOST BELIEVE FORD SHOULD RECALL SAID VEHICLES TO CORRECT THE MANUFACTURING ERROR THAT IS SO BLATANTLY APPARENT. *TR

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42717.5%
ODI 10537828 · 1,500 mi

WE ARE HAVING A EXHAUST SMELL IN THE CAB OF OUR NEW 2013 FORD EDGE. WE FIRST NOTICED IT WHEN PASSING ANOTHER CAR QUICKLY AND THEN LETTING OFF ON THE GAS AND A FEW SECONDS LATER WE GET A EXHAUST SMELL IN THE CAB. THIS HAPPENS ALL THE TIME. WE HAVE ALSO NOTICED IT WHEN WE TOO A 500 MILE FREEWAY TRIP. I HAVE HAD IT INTO DEALER FOUR TIMES. THEY HAVE REPLACED THE CABIN AIR EXTRACTORS TWICE, REPLACED THE EXHAUST SYSTEM, APPLIED SEALANT TO BODY SEAMS, NO LUCK. THIS MAKES FOR A UNPLEASANT VEHICLE TO DRIVE AND CONCERNS OF BREATHING FUMES. I'M STIL…

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8121.2%
ODI 10735283 · 5,600 mi

I WAS DRIVING DOWN I-25 WITH MY SPOUSE DOING APPRX. 75MPH WHEN MY SUNROOF EXPLODED. WE ARE FORTUNATE NO ONE WAS INJURED. GLASS DID FALL ON MY HEAD AS I WAS TAKING IT TO THE DEALERSHIP. FORD REFUSES TO COVER IT UNDER WARRANTY EVEN THOUGH THE DEALERSHIP STATES IT EXPLODED FROM THE INSIDE. FORD DOES NOT KNOW WHAT CAUSED THE PROBLEM BUT JUST STATES IT IS NOT COVERED UNDER WARRANTY. IF THE COVERING WAS OPENED SOMEONE WOULD HAVE BEEN SERIOUSLY INJURED. THIS IS A HUGE SAFETY CONCERN AND HAS HAPPENED TO SEVERAL VEHICLES BUT FORD REFUSES TO DO A R…

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11115.3%
ODI 10715821 · 1,009 mi

RIGHT REAR CHILD LOCK FAILED. MY 3 YEAR OLD WAS ABLE TO OPEN THE DOOR AND ONCE HE OPENED IT THE DOOR BECAME JAMMED AND WOULD NO LONGER CLOSE. ROADSIDE ASSISTANCE WAS CALLED. VERY UPSET ABOUT INCIDENT BECAUSE IF MY SPEED WOULD HAVE BEEN FASTER AND AN OLDER CHILD WOULD HAVE OPENED IT THERE COULD HAVE BEEN INJURIES.

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717.8%
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

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826.0%
ODI 11003293

THE REAR HATCH CLOSED ON ME WITHOUT ANY KIND OF WARNING AS I HAD MY HAND'S FULL WITH GROCERIES AN COULD NOT STOP THE DOOR . THE CAR WAS IN PARK THE IGNITION WAS OFF

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404.8%
ODI 11073213

RADIO WAS NOT PICKING UP LOCAL STATIONS. NEW ANTENNA ASSEMBLY WAS INSTALLED. STILL HAVE WEAK RADIO RECEPTION ON A FEW LOCAL STATIONS.

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759.8%
ODI 11219263 · 10,426 mi

2/5/19, ATTEMPTED TO USE PARALLEL PARK ASSIST FOR THE FIRST TIME. FOLLOWING PROMPTS ON THE DISPLAY, PULLED FORWARD AND STOPPED. NEXT SCREEN PROMPTED TO REMOVE HANDS FROM STEERING WHEEL,VEHICLE PROCEEDED TO BACK UP SLOWLY AND TURNED INTO DESIGNATED SPACE,CAR ACCELERATED WITH NO TIME TO APPLY BRAKES AND IMPACTED CAR PARKED BEHIND ME AND STALLED. VEHICLE SPEED PUSHED THE PARKED VEHICLE 30 FT. THAT VEHICLE STOPPED WHEN IT HIT A PARKED CAR,2 SPACES BEHIND IT. I CALLED THE DEALER THAT DAY TO ADD THE INCIDENT TO A SCHEDULED SERVICING ON 2/8/19. SERV D…

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4915.4%
ODI 11331879 · 2,300 mi

THERE IS AN EXHAUST ODOR IN THE VEHICLE ESPECIALLY AFTER A HARD ACCELERATION AS IN PASSING ANOTHER VEHICLE. I TOOK VEHICLE TO MY FORD DEALER WHO SAID THERE WERE KNOWN PROBLEMS REPORTED ON MY MODEL VEHICLE. I SINCE FOUND A FORD TSB 18-2057 THAT COVERS THE ISSUE, BUT FOR YEARS 2015-2018. IT APPEARS THE PROBLEM EXISTS ON THE 2020 MODEL YEAR VEHICLES, TOO. *TR

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1816.2%
ODI 11441031 · 400 mi

The contact owns a 2021 Ford Edge. The contact stated while his wife was driving the vehicle at 35 MPH, a vehicle abruptly stopped in front of her which caused her to rear-end the vehicle. The air bags did not deploy upon impact. The contact nor the other driver were injured in the accident. A police report was filed. The contact arrived at the scene, tied a strap to the hood of the vehicle, and drove the vehicle home. The contact stated that the forward collision avoidance feature failed to operate as needed on the vehicle. The contact was abl…

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2418.3%
ODI 11463501

The hands-free power lift gate was inadvertently activated while I was placing items into the back of the vehicle, and hit me in the back, and the back of my head. This happened three times. The dealer told me that Ford relocated the foot sensor farther towards the back of the vehicle following consumer complaints that it was too hard to active with your foot, as you had to extend your foot too far under the vehicle. This has now caused the lift gate to descend while you are loading/unloading cargo, without you intentionally activating it. …

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313.6%
ODI 11588241

The "hands-free" liftgate on numerous occasions comes down on a person when that person is in the cargo area. the "hands-free" feature seems to have a mind of it own and besides being very irritating, seems dangerous. There is no way to turn off this feature.

Look up ODI 11588241 at NHTSA ↗

920.5%
ODI 11546059

1. This issue is with the image produced by the backup camera as its image is dim and not very clear, especially at night. At daytime the image is also dim. I had 3 previous models of the same Ford Edge Titanium 2013, 2016 & 2019 all had a similar backup camera albeit with the image on a smaller screen and never had an issue with the brightness/ clarity of the image. The issue I'm reporting is on a brand new 2024 Ford Edge Titanium with a much larger and screen, the car has 850 miles on it as of today, the issue was apparent from day one after …

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Air Bags
28442.2%
ODI 10472333 · 15,000 mi

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS TRAVELING 30 MPH AND CRASHED INTO TWO VEHICLES. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED CHEST AND NECK INJURIES AS A RESULT. THE DRIVERS OF THE OTHER TWO VEHICLES WERE ALSO REPORTED INJURED. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL REPAIR SHOP. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 15,000.

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120.7%
ODI 10447472 · 3,000 mi

MY SON WAS DRIVING HIS 2011 FORD EDGE DOWN A BUSY ROAD AT NIGHT WHEN ANOTHER DRIVER CUT RIGHT IN FRONT OF HIM. HE HIT THE BRAKES BUT THE ROAD WAS WET AND THE CAR WOULD NOT STOP. TO AVOID A FRONT COLLISION WITH THE OTHER DRIVER HE TURNED THE STEERING WHEEL TO THE RIGHT AND THAT MADE HIM LOSE CONTROL OF THE CAR. HE HIT A TREE, HIS CAR SPUN ALL THE WAY ACROSS THE ROAD HITTING THE SIDEWALK AND CRASHING THE SIDE PASSENGER DOOR AGAINST A STREET SIGN. THE CAR IS TOTALED (WE BELIEVE). THE FRONT WAS DESTROYED, AND THE TWO FRONT WHEELS SMASHED. THE IMP…

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80.7%
ODI 10653096 · 29,195 mi

PASSENGER AIR BAG TURNS OFF AND THEN BACK ON AFTER FROM ONE TO 30 MINUTES OR MORE WHILE DRIVING DEALER-NO TROUBLE FOUND. REPORTED MULTIPLE TIMES. DEALER FINALLY REPLACED SENSOR MODULE 2/17/14. WAS BETTER, BUT STILL FAILED WHEN MY FRIEND WHO WEIGHS 110 POUNDS WAS IN THE SEAT. DEALER REPLACED PASSENGER SEAT TRACKS ON 5/19/15. BETTER, BUT STILL FAILED. BACK TO DEALER ON 6/17/14 AND AGAIN ON 9/18/14. FINALLY SAID THE SYSTEM WAS WORKING AS DESIGNED EVEN THOUGH MY FRIEND WEIGHS 110 POUNDS. THE OWNER'S MANUAL SAYS THAT THE AIR BAG SHOULD BE O…

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200.8%
ODI 10567703 · 14,200 mi

FOR ABOUT 3 DAYS THE MESSAGE KEPT COMING ON THAT THE FRONT PASSENGER AIRBAG WAS NOT WORKING. THE ON/OFF LIGHT SAID OFF ABOUT 98% OF THE TIME. AND A ICON LIGHT IN THE DASHBOARD WOULD OCCASIONALLY COME ON. THE MESSAGE SAID THE SENSOR WAS BLOCKED, BUT THERE WASN'T ANY CHANGE IN THE AREA AROUND THE SEAT. WENT TO SERVICE THE 2/19 AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG. IT ACTUALLY TURNED BACK ON WHEN I DROVE IN TO DROP IT AT SERVICE, OF COURSE. BUT WE DID GO ABOUT 3 DAYS WITH NO AIRBAG FOR SOME REASON. JUST FELT I SHOULD REPORT TH…

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112.9%
ODI 10775473 · 9,000 mi

THIS PROBLEM HAS BEEN CONFIRMED TO EXIST IN BOTH A 2011 AND A 2014 FORD EDGE. WITH A PASSENGER WEIGHTING 72-75 LBS IN THE FRONT PASSENGER SEAT, THE AIR BAG TURNS ON AND OFF DEPENDING ON HOW THE PASSENGER IS SITTING ON THE SEAT. THIS SAME PASSENGER HAS TRAVELED ALMOST 50,000 MILES IN A 2011 MUSTANG WHICH HAS A SIMILAR SENSOR SYSTEM AND HAS NEVER HAD THE AIR BAG TURN ON. WE ARE ABLE TO REPRODUCE THIS PROBLEM AT WILL. THIS INFORMATION SUGGESTS A PROBLEM IN THE FORD EDGE WITH THE SOFTWARE THAT MONITORS THE FRONT PASSENGER SEAT SENSORS AND D…

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101.4%
ODI 11062207 · 15,616 mi

TL* THE CONTACT OWNED A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ONLY THE AIR BAG ON THE DRIVER'S SIDE FLOOR DEPLOYED. THE AIR BAG IN THE STEERING WHEEL FAILED TO DEPLOY. THE DRIVER SUSTAINED A CHEST CONTUSION, AND CAUSING A IMPLANT RUPTURE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A REPAIR FACILITY. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED MONTHS LATER AND DID NOT INVESTIGATE THE …

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151.6%
ODI 10969435 · 4,700 mi

PURCHASED VEHICLE IN NOV OF 2016. IN FEB OF 2017 I RECEIVED A MESSAGE ON DASHBOARD THAT MY OIL PRESSURE WAS LOW. AFTER CHECKING OIL WE DISCOVERED IT WAS 3 QUARTS LOW. THOUGH MAYBE IT WAS NOT FILLED ALL THE WAY BY THE DEALER. ON MARCH 27TH WE BROUGHT THE VEHICLE INTO THE DEALERSHIP BECAUSE AGAIN THE OIL WAS 3 QTS LOW. ON MARCH 28TH THE DEALER CALLED TO SAY THAT THEY HAD A MEMO FROM FORD STATING SOMETHING WAS WRONG WITH THE ENGINE AND THAT THEY WOULD HAVE TO REPLACE THE ENTIRE ENGINE! (NOW THAT'S SCARRY) ALSO RECEIVED IN THE MAIL THAT THERE …

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110.8%
ODI 11019421 · 3,000 mi

TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 30 MPH AND CROSSING AN INTERSECTION, ANOTHER VEHICLE SUDDENLY TURNED IN FRONT OF THE CONTACT AND CRASHED INTO THE FRONT OF THE VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND A FEW TIMES. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE RECEIVED DAMAGE TO THE FRONT END AND WAS NO LONGER OPERABLE. THE CONTACT'S WIFE HAD THE VEHICLE TOWED TO THE RODIO FORD DEALER (LOCATED AT 13680 W TEST DR, GOODYEAR, AZ 85338; [phone removed]) WHO THEN HAD THE VEHICLE TOWED TO THE UNL…

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121.4%
ODI 11133068 · 10,000 mi

TAMARA RECALL: I REAR ENDED ANOTHER VEHICLE. STEERING WHEEL AIRBAG DID NOT DEPLOY. CAUSING MY FACE TO HIT STEERING WHEEL. STITCHES INSIDE OF MY MOUTH

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20.3%
ODI 11532360 · 63,000 mi

The contact owns a 2019 Ford Edge. The contact stated that on numerous occasions at start up and while driving or with the vehicle idling, the air bag warning light intermittently illuminated. The vehicle was taken to Auto Zone to be diagnosed. The contact was informed that the air bag was faulty. The contact stated that the air bag warning light was reset; however, the failure recurred. The contact stated that the service warning light illuminated, and a message displayed on the instrument panel “See Owner's Manual”. The dealer and the manufac…

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51.6%
ODI 11448750

We were driving my 2020 Ford Edge when my vehicle and another vehicle collided. The entire front end of my Ford was smashed in due to the force of the impact. We had to be extracted by the fire department, because we could not open the doors. My pre collusion alert system did not sound off; nor did the airbags deploy despite the rate of speed from the other car as we both entered the intersection. As a result of the airbags failing to deploy, my wife suffered injuries resulting in a trip to the ER. She is still treating with medical provider…

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10.9%
ODI 11419644

I started my Edge and the airbag light was on,a/c did not work and the seat moved back by itself.Windows would not roll down

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64.6%
ODI 11468925 · 2,000 mi

The contact owns a 2022 Ford Edge. The contact stated while her son was driving approximately 40 mph, another vehicle turned into his lane and he attempted to apply the brake pedal but still crashed into the vehicle. The air bags did not deploy. The contact also stated the SOS system did not function either. The driver sustained injuries on his head, back, right wrist, left elbow, and left knee. The driver sought medical attention at the emergency room. A police report was filed. The vehicle was not drivable. The vehicle was towed first to a t…

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00.0%

No examples available for this selection.

36.8%
ODI 11583284 · 3,000 mi

The contact was driving a 2024 Ford Edge rental vehicle. The contact stated that while traveling in stop-and-go traffic the rental vehicle was involved in a multi-vehicle crash. The rental vehicle was crashed into from the rear and pushed into a second vehicle. A third vehicle was then pushed into the rental vehicle causing the rental vehicle to be pushed into a guard rail and roll down a hill. During the crash, the front driver's side air bag did not deploy. The contact sustained left leg, lumbar, neck, and abdomen injuries that later required…

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Structure:Body
71.0%
ODI 10579168 · 19,385 mi

RETAINING CLIPS FOR PLASTIC DASH TRIM BROKEN, ALLOWING TRIM PIECE TO DISLODGE AND WEDGE BETWEEN DASH AND HANDS ON STEERING WHEEL RESULTING IN INABILITY TO CONTROL VEHICLE. *JS

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18310.2%
ODI 10397034 · 3,980 mi

1. LEASED CAR ON 12/31/2010, THE SYNC FAILED AND SCREEN WENT BLANK WHILE DRIVING. 2. BACKED OUT OF DRIVEWAY AND REAR CAMERA FROZE. 3. DOORS AND HOOD OUT OF LINE 4. GAS TANK LEAK, DEALER DOESN'T KNOW WHEN THEY CAN GET A PART. *TR

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1069.3%
ODI 10554184 · 16,700 mi

DRIVING HOME ON 78 FROM JULIAN AND HEARD A LOUD POP PULLED OVER TO THE SIDE OF THE ROAD AND SAW THAT THE SUNROOF OVER THE BACK SEAT HAD EXPLODED. LUCKILY THE GRAND KIDS WEREN'T THE BACK SEAT THE GLASS STAY INTACT. TOOK THE CAR TO HELLER FORD WHERE WE BOTH IT AND EXPLAINED WHAT HAPPENED. THEY SAID THEY HAVE NEVER HEARD OF THIS HAPPENING BEFORE, SOMETHING MUST HIT IT AND IT IS OUR RESPONSIBILITY TO PAY FOR IT. WE ARE WAITING FOR THE GLASS TO COME SO POWAY GLASS CAN RE PLACE IT. THEN WE WILL SEE IF FORD IS GOING TO PAY FOR IT. *TR

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2148.8%
ODI 10522744

1.DRIVER'S DOOR ARM REST AND CENTER ARM REST DO NOT ALIGN UP, WHEN BOTH ARMS ARE ON THE ARM RESTS. 2.DRIVE CONTROL KNOW IS IN THE WAY AND MAKES IT HARD TO USE CENTER LOWER ELECTRIC CONSOLE. 3.TURN SIGNAL STAYS ON WHEN YOU USE IT TO CHANGE LANES, HAVE TO RESET IT. 4.BOTH FRONT DOORS ,LOWER STORAGE AREA, IS TOO LONG, AS THINGS TEND TO GET STUCK IN THE BACK OF THE STORAGE AREA. 5.CENTER STORAGE AREA IS HARD TO GET TO, AND ALSO THINGS GET BEHIND THE CONSOLE AND YOU CANNOT GET TO THEM. 6.NO TRUNK COVER, HOOK UPS. 7.BACK SEAT DID NOT GO ALL THE…

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112.9%
ODI 10958554 · 40,000 mi

THE DOOR AJAR INDICATOR WILL NOT TURN OFF. IT IS FRUSTRATING BECAUSE MY CHILDREN RIDE IN THE CR AND I AM CONSTANTLY CHECKING TO ENSURE IT IS ACTUALLY CLOSED. MY AUTO DOOR LOCKS DO NOT AUTOMATICALLY ENGAGE. THE LIGHTS STAY ON MUCH LONGER THAN NECESSARY.

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466.3%
ODI 10820884 · 400 mi

THE DRIVER SIDE CARPETING HAS NOTHING TO HOLD UP THE EDGE/TOP OF THE CARPET ABOVE THE DEAD-PEDAL AND OBDII PORT. THE CARPET HAS BEEN SLOWLY FALLING DOWN AND REPLACED ONCE UNDER WARRANTY BY FORD. THIS HAS NOT FIXED THE ISSUE WITH THE TOP FALLING DOWN. THIS CAN CAUSE SERIOUS INTERFERENCE WITH THE DRIVER'S FEET WHILE OPERATING THE PEDALS. ALREADY THERE IS BARELY ENOUGH ROOM FOR MY FOOT TO REST ON THE DEAD PEDAL ALREADY (SIZE 9) WITHOUT HITTING ITEMS ABOVE THE DEAD-PEDAL NOT TO MENTION ADDING THE WORRY AND DANGEROUS FALLING CARPET ON THE THE DRIVER…

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262.8%
ODI 10910648 · 35,000 mi

DRIVERS SIDE DOOR LATCH DEFECTIVE INDICATING "DOOR AJAR' AND WARNING CHIME SOUNDING. BUT DOOR NOT OPEN. DEALER REPLACED DOOR LATCH AT COST OF $403.00 BUT FORD NOT ACCEPTING RESPONSIBILITY. REQUEST REIMBURSEMENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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181.3%
ODI 11021852 · 4,000 mi

I OPENED THE ELECTRIC LIFTGATE AND WAS IN THE PROCESS OF PLACING A WHEELCHAIR INTO THE BACK COMPARTMENT WHEN THE HATCH DECIDED TO CLOSE AUTOMATICALLY. THE LIFTGATE STRUCK ME ON THE HEAD AND CONTINUED TO PUSH ME DOWN. I HAD TO PUSH ON THE LIFTGATE AS HARD AS I COULD TO GET IT TO REVERSE. IF A YOUNG CHILD HAD BEEN HIT IT WOULD HAVE CAUSED SERIOUS INJURIES. WE CALLED 2 FORD DEALERS WHO OFFERED TO GIVE US AN APPOINTMENT FOR SERVICE WITH A 2 WEEK WAIT. (BOY, DO THEY CARE). I ENDED UP WITH A MILD CONCUSSION......NAUSEA AND MILD LIGHTHEADEDNESS.…

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131.6%
ODI 11139693 · 3,951 mi

MY VEHICLES SHARK FIN ANTENNA CAME OFF THE CAR DURING A CAR WASH. THIS ANTENNA IS NOT REMOVABLE. AFTER THE CAR WASH WAS COMPLETE, THE BLOWERS TURN ON TO DRY THE CAR. I WAS LOOKING THE REARVIEW MIRROR AND HAPPENED TO SEE SOMETHING FLY OFF MY CAR. I PULL OUT CAR WASH AND LOOK AT THE TOP OF MY CAR AND SEE THAT THE SHARK FIN IS MISSING FROM THE ANTENNA. I RETRACED MY PATH THROUGH THE CAR WASH AND FOUND IT ON THE GROUND. I HAD TO DRIVE HOME SLOWLY NOT TO LOSE THE CIRCUIT CARD THAT WAS EXPOSED. I AM GLAD IT WAS NOT RAINING THAT DAY OR THIS WOULD H…

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60.8%
ODI 11269194 · 50 mi

CRIME PROTECTION VS. OCCUPANT SAFETY FOR FORD DOOR LOCKING SYSTEM. FOR CRIME PROTECTION FORD HAS SET, STARING WITH THE 2019 MODEL, THAT THE DOORS CANNOT BE OPENED FROM THE OUTSIDE WHEN THE MOTOR IS RUNNING IN PARKING POSITION. PREVIOUS MODELS DID NOT HAVE THE FEATURE OR THE SYSTEM COULD BE PROGRAMMED SO THAT THE DOORS WERE OPEN AS AN OCCUPANT SAFETY FEATURE. I MAKE THIS STATEMENT AS A LIFELONG SAFETY ENGINEER FIRST AT MERCEDES BENZ AND LATER AT BENDIX IN BREAKS, FOLLOWED BY 25 YEARS AT TRW IN SEAT BELTS, FIRST IN GERMANY AND LATER IN USA. I.E. …

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51.6%
ODI 11391110 · 3,000 mi

THE BACK HATCH DOOR WAS OPEN TO PUT SHOPPING ITEMS AWAY, AND MY DAUGHTER TURNED AROUND TO PUT A CART AWAY IN A PARKING LOT. ALL OF A SUDDEN ANOTHER VEHICLE WAS COMING AND SHE BACKED UP WITH A CART IN FRONT OF HER, AND THE HATCH DOOR HIT HER BETWEEN THE SHOULDERS. IT HIT HER, IT STOPPED AND THEN MOVED UPWARDS. SOMETHING LIKE THIS ALSO HAPPENED TO ME WITH ANOTHER FORD THAT I TRADED IN LAST YEAR FOR THIS 2020 FORD. THE VEHICLE WAS IN FOR A CAMERA REPAIR PRIOR TO THIS, SO DO NOT KNOW IF A SENSOR IS OUT OR NOT FUNCTIONING CORRECTLY; AND THE REAR E…

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00.0%

No examples available for this selection.

21.5%
ODI 11512572

I have had the liftgate lower unexpectedly in two separate incidents causing injury. The first happed two weeks ago at a filling station. I was exited the passenger side and walked behind the car to reach the pump. When I got to the pump I turned around to go back to get my wallet. At that moment I struck the liftgate and it cut my head because it had opened without warning and I turned directly into it. (I am 6'2" tall). The second time was today. I was putting groceries into the car and I turned to get more groceries from the cart. As …

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14.5%
ODI 11695963

The vehicle automatically locks the doors when you begin driving. We were aware that when stopped the doors would automatically unlock when you tried to open them but have found that this can also happen while driving. While driving our daughter pulled on her door handle which caused the door to unlock, then pulled the handle again and was able to open the door enough to trigger the door ajar warning which alerted us to the situation. While we were able to engage the child lock to prevent this from happening again, it is concerning that pulling…

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24.5%
ODI 11591160

Vehicle has hands free liftgate operation by waving feet under bumper. The liftgate will also close if you are loading cargo toward front of compartment and your feet inadvertently trigger sensor. The closing tone is weak and cannot be heard if there is any outside noise. Liftgate has closed on my back at least 4 times and my wife at least 3 times in the 4 weeks we have had the vehicle. If a small child were to be climbing in the back with the hatch open they could be seriously injured or even killed by the closing hatch. Even if an adult …

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Exterior Lighting
192.8%
ODI 10430159 · 52,170 mi

RT HEADLIGHT LAMP DISCONNECTED FROM ASSEMBLY CREATING SMOKE AND FLAMES IN COCKPIT OF VEHICLE AND DAMAGE TO ASSEMBLY. *TR

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18710.4%
ODI 10499212 · 15,000 mi

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE HEADLIGHT ASSEMBLY HAD A BLACK LENS THAT CAUSED THE LOW BEAM HEADLIGHT NOT TO PROVIDE ADEQUATE LIGHTING WHEN DRIVING IN RURAL AREAS. THE DEALER ADJUSTED THE LOW BEAM HEADLIGHT TO ILLUMINATE HIGHER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE LOW BEAM HEADLIGHT WAS RESET BACK TO FACTORY SPECIFICATIONS AND THE CONTACT WAS ADVISED THAT THERE WAS NOTHING ELSE THEY COULD DO TO CORRECT THE FAILURE. THE MANUFACTURER W…

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847.4%
ODI 10584595 · 40,000 mi

WHEN IN DRIVE, AND DOOR CLOSED, DOOR AJAR INDICATOR CONSTANTLY DINGS. WHEN CONTACTING DEALERSHIP, THEY ACKNOWLEDGED ITS A KNOWN ISSUE FOR THIS VEHICLE, YET FORD DOESN'T DEEM IT A SAFETY ISSUE, THEREFORE WON'T RECALL IT. IT IS A DISTRACTION, AND DOOR IS UNABLE TO BE LOCKED WHEN IN DRIVE, CREATING A SAFETY ISSUE. ALSO, SINCE THE VEHICLE THINKS THE DOOR IS OPEN, WHEN IN PARK AND LOCKED, INTERIOR LIGHTS WILL NOT GO OFF, LEADING TO BATTERY DRAIN. DEALERSHIP WANTS TO CHARGE A DIAGNOSTIC FEE, BEFORE IT WILL FIX THE PROBLEM WHEN THEY KNOW EXACTLY WH…

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1917.8%
ODI 10489130 · 185 mi

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS WERE EXTREMELY BRIGHT, CAUSING OTHER DRIVERS TO BECOME SLIGHTLY BLIND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE LIGHT MAY HAVE NEEDED AN ADJUSTMENT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 185.

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123.1%
ODI 10614669 · 800 mi

WHOEVER THOUGHT THESE ECE HEADLIGHTS ARE GREAT NEEDS TO GET OFF THE DRUGS. JUST BOUGHT A NEW 2014 FORD EDGE. 2 NIGHTS AGO WAS DRIVING ON A VERY HILLY ROAD. AS I WAS COMING UP FROM THE BOTTOM, THE CUTOFF LINE OF THESE THINGS KEPT ME FROM SEEING TWO PEOPLE WALKING IN MY LANE. WHEN THEY CAME INTO THE BEAM, I SLAMMED ON THE BRAKES AND SCARED THE CRAP OUT OF THEM AND ME. IF I END UP KILLING ANYONE BECAUSE I COULDN'T SEE THEM BECAUSE OF THESE CUTOFF POS'S, I'LL BE SEEING YOU GUYS IN COURT. I HIGHLY SUGGEST YOU "BUILD AMERICAN" AND GET THESE CUTOFF TH…

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81.1%
ODI 10872234

THE REAR TAIL LIGHT ON THE 2015 FORD EDGE SEL HAS DEVELOPED CRACKS WHICH LEAK AND CAUSE CONDENSATION AND WATER TO BUILD UP INSIDE THE TAIL LIGHT. THIS CREATES THE POTENTIAL FOR A ELECTRICAL SHORT OR FIRE.

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91.0%
ODI 10938021 · 6,300 mi

I WAS DRIVING HOME CHRISTMAS NIGHT AFTER SPENDING THE WEEKEND WITH FAMILY, IT WAS RAINING HARD AND WINDY (20-30MPH GUSTS). WHILE DRIVING WITH MY WIPERS ON AT 70MPH ON INTERSTATE 35 SOUTH JUST NORTH OF ALBERT LEA MINNESOTA MY WIPER BLADES STARTED TO GET CAUGHT IN THE WIND, I HEARD A SLAPPING NOISE A FEW TIMES AND THEN ALL THE SUDDEN AS THE WIPERS WENT TO WIPE THE PASSENGER SIDE BLADE WAS LIFTED BY THE WIND AND WAS DROPPED ON TOP OF THE OTHER BLADE. THE LATCH THAT HOLDS THE BLADE ON TO THE DRIVER SIDE WIPER WAS BLOCKING THE PASSENGER SIDE BLADE A…

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100.7%
ODI 11083400

I LEASED THIS 2017 FORD EDGE IN DECEMBER OF 2017. UPON DRIVING IT AT NIGHT I NOTICED A VERY DIM LIGHT ON LOW BEAM SHOWING THE ROAD. I THOUGHT IT WAS JUST ME BUT THEN I HAD MY HUSBAND DRIVE HE ALSO EXPERIENCED DIFFICULTY IN SEEING THE ROAD WHEN THE HEADLIGHTS WERE ON LOW BEAM. I TOOK IT TO MY DEALER AND THEY VERIFIED THAT THE CAR HAS VERY LOW VISIBILITY ON THE LOW BEAMS. THEREFORE THERE WAS NOTHING THEY COULD DO. I CONTACTED THE FORD MOTOR CO AND THEY TOLD ME THAT CAR WAS PERFORMING AS DESIGNED. THAT IS MY ISSUE. I DRIVE A LOT AT NIGHT AN…

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131.6%
ODI 11100043 · 500 mi

THE LOW BEAM HEADLIGHTS ARE SO WEAK THAT WHEN THE ROAD IS WET AT NIGHT OR WHEN DRIVING NEAR AMBIENT LIGHTING SUCH AS STREET LIGHTS YOU CAN'T SEE ANY MARKINGS ON THE ROAD SUCH AS THE CENTERLINE OF THE ROAD. THERE IS ALSO EXHAUST FUMES COMING INTO THE CAR WHEN DRIVING WITH THE WINDOWS UP OR SLIGHTLY ROLLED DOWN AND WHEN THE CLIMATE CONTROL SYSTEM IS IN RECIRCULATING MODE. THESE FUMES MAKE ME DIZZY AND CAUSE ME TO HAVE BLURRY VISION. I ALMOST COMPLETELY BLACKED OUT TWICE ALREADY AND I OWNED THIS CAR FOR THREE WEEKS. I DIDN'T KNOW THAT FORD E…

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20.3%
ODI 11218296 · 2,800 mi

SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER …

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00.0%

No examples available for this selection.

10.9%
ODI 11572167

The lighting in my dashboard, screen (to include backup camera) aill go blank and turn blank periodically. When this happens -I cant access heating/cooling settings, rearview camera or other settings.

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10.8%
ODI 11734390

Headlights don’t always align properly,

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14.5%
ODI 11737461

The 3rd brake light (high mount stop) has burned out. The repair costs are exorbitant for a legally required part of the car and self repair is extremely challenging. There are numerous complaints online about this part failing.

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24.5%
ODI 11546059

1. This issue is with the image produced by the backup camera as its image is dim and not very clear, especially at night. At daytime the image is also dim. I had 3 previous models of the same Ford Edge Titanium 2013, 2016 & 2019 all had a similar backup camera albeit with the image on a smaller screen and never had an issue with the brightness/ clarity of the image. The issue I'm reporting is on a brand new 2024 Ford Edge Titanium with a much larger and screen, the car has 850 miles on it as of today, the issue was apparent from day one after …

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System37,000–66,850 mi48,000 mi359
ODI 10455726 · 300 mi

VEHICLE CAUGHT ON FIRE AFTER WE ATTEMPTED TO PARK THE VEHICLE. THIS INCIDENT TOOK PLACE LESS THAN TWO WEEKS AFTER NEW CAR PURCHASE FROM DEALER! HORRIBLE EXPERIENCE AND A SAFETY HAZARD FOR ANYONE LOOKING TO PURCHASE A FORD EDGE. *JS

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ODI 10512270 · 47,000 mi

AT RANDON THE DRIVER DOOR AJAR LIGHT & WARNING WILL APPEAR. THIS PREVENTS DOORS FROM BEING LOCKED WHILE THE KEY IS IN THE IGNITION SWITCH. DOOR IS SECURE AND CLOSED. WARNING LIGHT WILL SOMETIMES COME ON WHILE DRIVING. I AM CONCERNED IT PRESENTS A SECURITY ISSUE WHILE DRIVING IN SOME URBAN AREAS. FORD DEALERSHIP WHERE I BOUGHT THE CAR SAID THAT THEY HAD SEEN THE PROBLEM BEFORE AND, SINCE IT WAS OUTSIDE THE WARRANTY PERIOD, WOULD COST APPROX. $300.00 TO REPAIR. *TR

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ODI 10550583 · 69,534 mi

THE DISPLAY READS: "SHIFT INTO PARK" WITH THE VEHICLE MOVING WHEN THE DOOR AJAR INDICATOR (FALSELY)REPORTS THE DOOR IS AJAR. THIS IS A PROBLEM THAT MULTIPLE FORD OWNERS HAVE REPORTED AND IS ONGOING SINCE THE 2007 MODEL YEAR. *TR

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Service Brakes39,000–95,000 mi70,000 mi177
ODI 10461990 · 680 mi

DRIVER: 83 YEAR OLD WOMAN... NEW AUTO: FORD EDGE 2012, NO INJURIES, VEHICLE DAMAGE APPROX $2000.00 NO PROPERTY DAMAGE..... PROBLEM: LADY STEPPED ON ACCELERATOR RATHER THAN BRAKE.... REASON: THE BRAKE PEDAL AT REST IS HIGHER THAN THE ACCELERATOR PEDAL AT REST. THE DRIVER IS USED TO AN OLDER (CHRYSLER 2009) VEHICLE WHICH THERE WAS NOT AN APPRECIABLE DIFFERENCE IN PEDAL HEIGHT, STEPPED ON THE ACCELERATOR PEDAL, THINKING SHE WAS STEPPING ON THE BRAKE.... RESOLUTION: DISCUSSING THE INCIDENT, THE WOMAN WAS SEATED IN THE FORD EDGE AND ASKED …

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ODI 10471508 · 3,000 mi

CAR WAS IN REVERSE, BACKING OUT OF A GARAGE. THE POWER BRAKES FAILED ALTHOUGH I WAS STILL ABLE TO STOP THE CAR BY PRESSING HARD ON THE PEDAL. IT WAS AS IF THE POWER-ASSIST WENT OUT & PEDAL TRAVELED ALL THE WAY TO THE FLOOR. PROBLEM REPEATED, AGAIN WHEN IN REVERSE AND PARALLEL PARKING, ON 7/31. HAD THE CAR CHECKED AT THE FORD DEALER ON 8/4 BUT THEY DID NOT IDENTIFY A PROBLEM. SYMPTOMS REPEATED ON 8/10 WHILE BACKING OUT OF A PARKING SPACE AND ON 8/19, ALSO WHILE BACKING OUT OF A PARKING SPACE. SO FAR THIS HAS ONLY HAPPENED AT LOW SPEED WHIL…

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ODI 10505216 · 7,500 mi

ON 2 BACK TO BACK OCCASIONS BACKING OUT OF GARAGE AND DOWN THE DRIVEWAY, WHICH IS RATHER STEEP, THERE WAS NEEDED AN EXTREMELY HARD PRESSURE ON BRAKE PEDAL TO STOP THE CAR. IT WAS LIKE STOPPING A CAR WITHOUT POWER BRAKES, LIKE WHEN THE ENGINE IS OFF. ONCE CAR WAS ON FLAT ROAD IT BRAKED NORMALLY. THERE IS A SIMILAR COMPLAINT NOTED ABOUT THIS MODEL YEAR EDGE. *TR UPDATED 3/5/14*CN

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Unknown Or Other40,000–77,625 mi53,250 mi122
ODI 10660570 · 35,000 mi

2012 FORD EDGE DOOR LATCH, FORD EDGE DOOR AJAR ALERT/NOTIFICATION - FOR THE PAST SEVERAL MONTHS THE NOTIFICATION SYSTEM THINKS A DOOR IS AJAR WHEN IN FACT IT IS NOT. THERE ARE DOZENS OF FORUMS REGARDING THIS VERY SAME ISSUE AND THAT DIRECT PEOPLE FILE A COMPLAINT WITH THIS WEBSITE; AS MOST BELIEVE FORD SHOULD RECALL SAID VEHICLES TO CORRECT THE MANUFACTURING ERROR THAT IS SO BLATANTLY APPARENT. *TR

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ODI 10690929 · 47,000 mi

THE DOOR AJAR WARNING COMES ON EVEN THOUGH THE DOOR IS SHUT COMPLELELY

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ODI 10714842 · 62,000 mi

"DRIVERS DOOR AJAR" WARNING SYSTEM WILL NOT DISENGAGE WHEN DOOR IS CLOSED CAUSING INTERIOR LIGHTS TO REMAIN ON AND WILL NOT ALLOW DOORS TO LOCK WHEN CAR MOVING.

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Structure:Body37,030–69,809 mi48,000 mi86
ODI 10554184 · 16,700 mi

DRIVING HOME ON 78 FROM JULIAN AND HEARD A LOUD POP PULLED OVER TO THE SIDE OF THE ROAD AND SAW THAT THE SUNROOF OVER THE BACK SEAT HAD EXPLODED. LUCKILY THE GRAND KIDS WEREN'T THE BACK SEAT THE GLASS STAY INTACT. TOOK THE CAR TO HELLER FORD WHERE WE BOTH IT AND EXPLAINED WHAT HAPPENED. THEY SAID THEY HAVE NEVER HEARD OF THIS HAPPENING BEFORE, SOMETHING MUST HIT IT AND IT IS OUR RESPONSIBILITY TO PAY FOR IT. WE ARE WAITING FOR THE GLASS TO COME SO POWAY GLASS CAN RE PLACE IT. THEN WE WILL SEE IF FORD IS GOING TO PAY FOR IT. *TR

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ODI 10567549 · 39,000 mi

I PURCHASED A 2012 FORD EDGE USED WITH 34,000 MILES ON IT. AT 39,000 MILES I STARTED RECEIVING A "DRIVER DOOR AJAR" WARNING EVEN THOUGH THE DOOR WAS COMPLETELY CLOSED. HAVING RESEARCHED THIS ONLINE I AM FINDING MULTIPLE REPORTS ON MESSAGE BOARDS REGARDING THIS PROBLEM. THE ESTIMATED REPAIR COST IS $250-$400 AND REQUIRES A DEALER PART, THE DOOR LATCH MODULE, TO FIX THIS. SOME FOLKS REPORT SPRAYING SOMETHING LIKE DW-40 RELIEVED THE SYMPTOM BUT I HAVE HAD NO SUCH LUCK. I FIND THAT IF I USE A PEN OR SMALL OBJECT AND PUSH THE LATCH CLOSED MAN…

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ODI 10572897 · 36,500 mi

THE DRIVERS DOOR AJAR STAYS ON ALL THE TIME. YOU CAN'T TELL IF THE DOOR IS REALLY AJAR OR NOT? I'VE READ MANY COMPLAINTS ONLINE ABOUT THIS PROBLEM IN FORD VEHICLES INCLUDING THE EDGE. THE DOOR AJAR SWITCH IS PART OF THE DOOR LATCH ASSY AND IS NOT EASY TO GET TO OR CHEAP TO REPAIR. *TR

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Exterior Lighting36,000–75,000 mi50,750 mi65
ODI 10584595 · 40,000 mi

WHEN IN DRIVE, AND DOOR CLOSED, DOOR AJAR INDICATOR CONSTANTLY DINGS. WHEN CONTACTING DEALERSHIP, THEY ACKNOWLEDGED ITS A KNOWN ISSUE FOR THIS VEHICLE, YET FORD DOESN'T DEEM IT A SAFETY ISSUE, THEREFORE WON'T RECALL IT. IT IS A DISTRACTION, AND DOOR IS UNABLE TO BE LOCKED WHEN IN DRIVE, CREATING A SAFETY ISSUE. ALSO, SINCE THE VEHICLE THINKS THE DOOR IS OPEN, WHEN IN PARK AND LOCKED, INTERIOR LIGHTS WILL NOT GO OFF, LEADING TO BATTERY DRAIN. DEALERSHIP WANTS TO CHARGE A DIAGNOSTIC FEE, BEFORE IT WILL FIX THE PROBLEM WHEN THEY KNOW EXACTLY WH…

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ODI 10604628 · 56,512 mi

DRIVERS SIDE DOOR AJAR WARNING LIGHTS WHEN DOOR IS CLOSED, PREVENTING DOOR LOCKS FROM BEING ENGAGED, DOME LIGHTS STAY ON, AND DOOR AJAR ALARM ACTIVATES EVERY TIME VEHICLE STOPS. THE ALERT IS DISTRACTING AND INTERFERES WITH DETECTION OF OTHER ALARMS. DOOR LOCKS NOT BEING ENGAGED IS A SAFETY ISSUE, PARTICULARLY WITH CHILDREN IN VEHICLE. CONDITION WORSENS OVER TIME AND ALSO IS WORSE AT TEMPERATURES ABOVE 85 DEGREES F. *TR

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ODI 10615538 · 37,120 mi

THE DRIVER DOOR LATCH SIGNALS THAT THE DRIVER DOOR IS AJAR WHEN IT IS NOT. THIS PREVENTS THE DOOR FROM LOCKING AND ALSO AFFECTS THE INSTRUMENT PANEL DISPLAY AND INTERIOR LIGHTING AS WELL AS THE ALARM SYSTEM. *TR

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Engine37,600–86,000 mi58,919 mi45
ODI 10584363 · 34,200 mi

DRIVING FROM COLUMBUS, OHIO TO LOUISVILLE, KY I WAS STUCK IN SLOW MOVING TRAFFIC DUE TO AN ACCIDENT ON INTERSTATE 71 AT EXIT 14. WHILE CREEPING ALONG, MY EDGE LOW OIL PRESSURE INDICATOR LIGHT CAME ON AND THE ENGINE CUT OFF LEAVING THE VEHICLE WITHOUT POWER - BATTERY ACCESSORIES; SUCH AS THE RADIO STILL WORKED. BEST I CAN DESCRIBE IS SIMILAR TO THE OIL PUMP 'BURPED'. I PULLED INTO THE EMERGENCY LANE, PLACED THE CAR IN PARK, RESTARTED THE CAR, ALLOWED TO IDLE FOR A MINUTE OR SO AND PULLED BACK INTO TRAFFIC. MY CONCERN IS THAT THE ENGINE POWER…

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ODI 10606780 · 30,000 mi

ON MULTIPLE OCCASIONS WHILE DRIVING BETWEEN THE SPEEDS OF 25MPH AND 80MPH ON EUROPEAN ROADS/HIGHWAYS THE CAR LOSES ABILITY TO ACCELERATE REGARDLESS OF PRESSURE ON GAS PEDAL. I HAD TO PULL OVER, LUCKILY AVOIDING CARS AND POSSIBLE COLLISIONS. CAR DISPLAYED YELLOW WRENCH AND "AWD OFF" ON LEFT SIDE DISPLAY. ONCE IN SAFE AREA I TURNED OFF THE CAR, WAITED FOR A FEW MINUTES AND TURNED IT BACK ON WITHOUT IMMEDIATE INCIDENT. THIS HAPPENED A TOTAL OF 7 TIMES WITHIN A WEEK, HOWEVER, AFTER CONTACTING FORD SERVICE STATESIDE I WAS TOLD TO GO TO AN ITALIAN …

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ODI 10607833 · 48,000 mi

CAR STALLED WHILE DRIVING NO SIGNS OF FAILURE OR LIGHTS OR CODES. *TR

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Structure:Body:Door35,500–52,810 mi45,000 mi50
ODI 10577289 · 45,000 mi

THE DOOR SENSOR SAYS THE DOOR IS OPEN AND EVERY TIME THE VEHICLE STOPS OR SLOWS DOWN, THERE IS A BEEP AND THE SENSOR ON THE DASH SAYS TO PUT THE CAR INTO PARK .THE DOOR IS NOT OPEN YET THE CAR SAYS IT IS. IT IS DANGEROUS BECAUSE IF THE DOOR REALLY DOESN'T CLOSE WE WOULDN'T REALLY KNOW. THERE IS ALSO AN ANNOYING BEEP THAT IS CONSTANTLY GOING ON TO ALERT US TO THE FACT THAT THE DOOR IS AJAR, BUT IT REALLY ISN'T. IT CAN BE VERY DISTRACTING. AFTER THE CAR IS OFF THE INDOOR LIGHTS STAY ON BECAUSE THE CAR THINKS THE DOOR IS STILL OPEN. THIS NEEDS T…

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ODI 10583533 · 72,000 mi

THE DOOR AJAR LIGHT STAYS ON NO MATTER HOW HARD YOU CLOSE THE DOOR. *TR

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ODI 10583699 · 40,000 mi

THE DOOR AJAR LIGHT FOR MY DRIVERS DOOR WILL NOT GO OFF. MY DOORS DO NOT LOCK BECAUSE OF THIS .A BELL CHIMES WHEN I STOP MY CAR ALSO BECAUSE OF THIS. *TR

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Power Train39,250–84,000 mi49,032 mi39
ODI 10470487 · 2,500 mi

PURCHASED THIS CAR BRAND NEW. THE TRANSMISSION HAS BEEN A PROBLEM FROM THE START. DRIVING UNDER NORMAL, DRY CONDITIONS WHEN THROTTLE IS DECELERATED AND THEN A SLIGHT PAUSE BEFORE ACCELERATION THE CAR SLAMS HARD INTO GEAR WHEN YOU BEGIN TO THROTTLE AGAIN. THE FIRST EVENT THE DEALERSHIP "FLASHED THE COMPUTER" AND SAID THAT WOULD FIX IT. THE SECOND INCIDENT HAS NETTED NO RESULTS. THE DEALER HAD MY CAR FOR 10 DAYS WITHOUT EVEN LOOKING AT IT CLAIMING A LACK OF CERTIFIED TECHNICIAN. THEY SET AN APPOINTMENT FOR ME ON 7/30/2012 AND BY 8/9/12 HAD STILL …

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ODI 10513381 · 10,000 mi

VEHICLE EXPERIENCES EXTREMELY HARD TRANSMISSION SHIFTS. WHEN SLOWING DOWN AND GOING TO SPEED BACK UP, TRANSMISSION APPEARS TO SHIFT INTO WRONG GEAR CAUSING VEHICLE TO BANG HARD THEN SHIFT INTO CORRECT GEAR TO THE POINT THE ENTIRE VEHICLE SHAKES/FEELS LIKE YOU WERE HIT. VEHICLE ALSO ENGAGES HARD INTO 1ST/2ND GEAR WHEN COASTING AND REAPPLYING GAS. I HAVE EXPERIENCED THE HARD SHIFT INTO GEAR ISSUE MULTIPLE TIMES (AT LEAST 10-15) AND 1ST/2ND GEAR ENGAGE BUMP EVERYDAY. THIS IS A PROBLEM THAT CONTINUES TO GET WORSE AND WILL PROBABLY LEAD TO TRAN…

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ODI 10550544 · 40,000 mi

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THAT THE VEHICLE FAILED TO RECOGNIZED THAT IT WAS IN THE PARK POSITION AND AS A RESULT, IT PREVENTED THE SEATS FROM RECLINING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SHIFT ASSEMBLY CASING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE . THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 40,000.

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

5 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-111None
ODI 11625232

The ABS light comes on, Increased braking distance, Brake pedal is very stiff, Fluid leaking from the master cylinder, and Engine stalls when braking.

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2024-121None
ODI 11630521 · 140,000 mi

The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard causing the braking distance to become extended. The vehicle was diagnosed by a certified mechanic who determined that the brake booster had failed and needed to be replaced. The braked booster was replaced. While driving approximately 10 MPH in the snow, the contact depressed the brake pedal, and the brake pedal went to the floorboard before the vehicle came to a stop. There was no warning lights illuminated. The …

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2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-032None
ODI 11648404

The brakes can’t been repair I totally lost brakes to may times

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ODI 11649613

Vehicle caught on fire from a leak

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2025-042None
ODI 11655262 · 230,000 mi

The contact owns a 2012 Ford Edge. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. The contact stated that while depressing the brake pedal, the brake pedal extended to the floorboard, and the vehicle failed to immediately stop, causing the braking distance to be extended. The vehicle was taken to an independent dealer and was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer …

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ODI 11655748

The ABS module failed which also impacted the traction control. The ABS module cannot be repaired because Ford cannot get the part needed due to the high volume of failure on this required safety feature. My car is unsafe to drive due to this system failure.

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2025-052None
ODI 11658535 · 124,000 mi

The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The vehicle was taken to a dealer where a diagnostic was performed, and the contact was informed that the brake booster, hydraulic cylinder, and master cylinder needed to be replaced. The manufacturer was also notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 124,000.

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ODI 11663719 · 166,000 mi

The contact owns a 2012 Ford Edge. The contact stated that while the vehicle was parked, the contact stated that the rearview camera became inoperable. The contact stated that the rearview camera image appeared upside down. The vehicle was taken to the dealer, where it was diagnosed and determined that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 166,000. The VIN was not available.

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2025-062None
ODI 11666331

On July 31, 2019, I had the brake booster replaced at Midas due to a hissing noise and a loss of brake pressure, costing me $733.39. At that time, I checked for a Ford recall but found none for my VIN. I recently came across Ford Customer Satisfaction Program 13N02: Certain 2010-2014 Model Year Edge and MKX Vehicles Extended Warranty Coverage on Brake Booster. While I never was contacted by Ford about this issue for my 2012 Ford Edge, I feel it should be part of the program as it was clearly a safety issue at the time. Ford Customer Satisfactio…

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ODI 11666389

See attached document for complaint.

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2025-070None

No examples available for this selection.

2025-084None
ODI 11680561

BRAKE PEDAL HITTING THE FLOOR : ISSUE COMES AND GOES VERY RARELY . FIRST COMPLAIN REPORTED ON APRIL 2014: BRAKE BOOSTER REPLACED ON WARRANTY. LAST COMPLAIN REPORTED TO ORIGINAL CAR DEALER: COULD NOT IDENTIFY THE ISSUE. IN BETWEEN THESE TWO DATES, BRAKE BOOSTER HAS BEEN REPLACED RECENTLY. ABS HYDRAULIC CONTROL UNIT MAY CAUSE THE BRAKE FAILURE, NO ABS LIGHT YET. FORD HONORED AN EXTENDED WARRANTY ON BRAKE POWER BOOSTER IN 2020. PERFORMING A FEW REPEATED SUDDEN STOPS AT CERTAIN SPEED GETS THE BRAKES TO HOW IT SHOULD BE. NO ACCIDENT EVER INVOLVED.…

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ODI 11681100

Regarding the three Ford vehicles in my possession, each with approximately 80,000 miles, I've observed consistent issues with the Anti-lock Braking System (ABS) module. Despite my inquiry with a Ford dealership, no recall has been issued for these vehicles, and the ABS module is reportedly unavailable for repair. Given the apparent prevalence of this issue, I am concerned about the potential impact on vehicle performance during critical events. Furthermore, I am seeking clarification from Ford representatives regarding the lack of a resolution…

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ODI 11681126

Constant gas smell . Was told there is a fuel tank leak. Also check engine light came on and the codes that came up is for supercharger/ turbo boost.

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2025-095None
ODI 11684546

The ABS system is completely shot. I have replaced the entire brake system besides the ABS. There is a recall on the ABS System for other 2012 Ford Edges, but for some reason my vehicle isn’t included. Please consider including my car in the recall as this is a serious safety issue. I cannot even drive the car, because i am not able to brake properly.

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ODI 11685977

The backup camera is faulty. Sometimes you will start the car and it works but most of the time it is just a black screen. I can go out and make several stops and sometimes it will flash on and then go right off. I know there have been several recalls about this but this model so far hasn't been included. It is a widespread problem as I have another Ford vehicle that does the same thing and it is a safety issue.

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ODI 11687731

The first incident occurred in GA on vacation in June. While my spouse was driving, he said the brakes seemed squishy and were not right. When he braked to stop the car to get gas, his foot went almost to the floor. After getting gas, I drove and they did not seem right. The second incident happened the beginning of August and I was coming down a relatively steep hill. I went to brake and my foot went all the way to the floor and did not completely stop. I took the car to my mechanic and he wasn't sure of the problem, and to another me…

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2025-101None
ODI 11693078

My airbags randomly deployed while I was driving.

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2025-111None
ODI 11699817

Shift to park message, not showing it is in park. Can only crank the car if you turn the key halfway and then shift to neutral to crank it. Once you put it back in park and set the emergency brake you can only crank it by repeating the process of Neutral cranking. Car will roll away without brake set. Driving is a concern as I am afraid it might pop into another gear. My year 2012 is not in the recall that effects 2015-2018 models but it's the exact same issue.

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2025-121None
ODI 11703314

2012 Ford Edge brake failure occurred without any warning while I was driving on I85. Brake pedal went to floor with diminished braking ability when a vehicle adjacent changed lanes quickly to in front of my vehicle. Luckily no accident occurred. Vehicle was taken to Ford dealer. A previous issue with brakes happened in 2021/mileage 109k and brake booster was replaced under recall 13N02 at that time. Dealer diagnosed current brake issue and recommended replacing HCU AND MASTER CYLINDER DUE TO VALVES AND SEAL LEAKING INTERNALLY. RELACE OIL SEND…

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2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-035None
ODI 11721355

My car skids when I try to stop the car(car breaking). This happening a couple of times during the past 2 or 3 days. My car mechanic just did a diagnostic and found out that the ABS Sensor module and electrohydraulic has system failure and needs replacement, but parts aren't available where I live (Puerto Rico). This is surely a matter of security I will appreciate if you can help us to find the parts need to fix this issue.

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ODI 11722778

Rear view or back up camera monitor and animation not connecting or staying connected to load back up camera image

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ODI 11723594 · 120,000 mi

The contact's father owns a 2012 Ford Edge. The contact stated that while shifted into reverse(R), the rearview image was frozen, or the screen was blank. The contact stated that the failure was intermittent. The vehicle had been taken to an independent mechanic and was advised that the vehicle needed to be taken to a dealer. The vehicle was taken to a local dealer where it was diagnosed, and it was determined that the rearview camera system needed to be replaced. The vehicle was not yet repaired. The contact researched online and associated th…

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2026-040None

No examples available for this selection.

2026-052None
ODI 11738190

As I was driving into a parking lot space, I stepped on the brake pedal, and it sank to the floor. I rapidly pumped the pedal 2 or 3 times, but it continued to sink to the floor. As the car continued moving forward, I tried to avoid colliding with landscape items, drove between 2 parked cars, scraping one or both of them, and injured a pedestrian. My vehicle stopped when I jammed the gear control into the “PARK” position.

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ODI 11739616

RE:Safety Complaint - Defective FCIM Causing Hazard Flashers to Activate Randomly May 22, 2026 To Whom It May Concern, I am writing to formally complain about a serious electrical defect affecting my 2012 Ford Edge involving the Front Controls Interface Module (FCIM). The vehicle’s hazard flashers activate randomly and repeatedly without warning, even when the vehicle is completely off and parked or operating normally. This issue appears to originate from a failed or malfunctioning FCIM module, despite the vehicle not being abused, modified,…

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2026-061None
ODI 11742341

The rear camera only works sporadically. It will work once in awhile or will work and then not work at all for awhile. So far Ford has not addressed this make and model as having a problem. One of our teenagers is the primary driver and this is unsafe.

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2026-072None
ODI 11751882

The brakes are hard to mash and spongey and it has a hissing kind of sound I believe it is a brake booster. When I bought the vehicle used from a dealership they told me it didn't have any recalls on the vehicle but later own I found out it did have a recall for the abs system so i called the ford company and they told me that the recall has already ended and they wouldn't fix it and now when I look it up online it showed the brake boosted had a recall to that the dealership never told me about but now I believe the recall has already ended on …

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ODI 11752568

Engine keeps throwing sensors and transmission has hard shifting and slips ford is against changing fluid because i have put mileage on it. Loses power at stop of red lights

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2026-081None
ODI 11757310

Constant warnings about Forward Collision Warning. Also, backup Camera works intermittently and does not produce parking grid lines.

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2026-092None
ODI 11762001

Back up camera is inverted. Parking guidelines do not work with inverted image. Almost hit a child due to inverted image

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ODI 11762002

Back up camera is inverted. Parking guidelines do not work with inverted image. Almost hit a child due to inverted image

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2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 243 reports

2022: 43 complaints · 2023: 13 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022183043
20236913
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202213100
20232200

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemService BrakesUnknown Or OtherStructure:BodyExterior LightingEngineStructure:Body:DoorPower Train
Electrical System—
12
ODI 10850367 · 58 mi

MY DOOR AJAR LIGHT IS COMING ON. THE DOME LIGHT IS STAYING ON AND THE SHIRT TO PARK IS COMING ON WHEN THIS HAPPENS. MY BRAKES WENT OUT WHILE I WAS DRIVING DOWN A BUSY HIGHWAY. I WAS TOLD THAT FOR EXTENDED THE WARRANTY ON THE BRAKE BOSSTER BUT THIS IS NOT A RECALL.... I COULD HAVE BEEN KILLED! I WOULD LIKE TO HAVE KNOW THAT MY LIFE WAS IN DANGER BEFORE THIS HAPPENED.

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ODI 10860447 · 65,000 mi

I PURCHASED MY LOW MILEAGE EDGE FROM LOCAL FORD DEALER. EXPERIENCING PERIODIC ISSUE WITH CAR TRANSMISSION LAG OR JERKING WHEN ACCELERATING FROM STOP, AS AT A STOP SIGN OR PULLING OUT OF PARKING LOTS. TOOK TO DEALER SEVERAL TIMES, THEY CAN'T DUPLICATE ISSUE, NO CODES. MORE RECENTLY THE BACKUP CAMERA HAS INTERMITTENTLY FAILED. NO BACKUP GUIDELINES ARE PRESENT, SOMETIMES BACKUP CAMERA IS VISIBLE, THEN GOES BLACK, OTHER TIMES DOESN'T WORK AT ALL. NOW MY BRAKES ARE GIVING ME ISSUES. THE PEDAL WILL EITHER BE VERY HARD TO PRESS, AS IN LOSING POW…

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ODI 10860899 · 56,500 mi

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO GET THE VEHICLE TO STOP. ALSO, THE DRIVER SIDE DOOR AJAR LIGHT ILLUMINATED WHEN THE DOOR WAS CLOSED AND THE VEHICLE ALARM SOUNDS OFF AT VARIOUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 56,500.

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36
ODI 10715514 · 45,000 mi

DRIVER DOOR SHOWS NOT CLOSED, LIGHTS ARE ON, DISPLAY SHOWS DOOR AJAR AND THE BELL IS RINGING.VERY DIFFICULT TO DRIVE NIGHT TIME WITH THE INTERIOR LIGHTS ON SHINNING IN YOUR FACE. ALSO THE DISPLAY IS SHOWS REQUEST TO ACKNOWLEDGE AND TO VALIDATE INFORMATION REGARDING THE DOOR BEING OPEN. THE SYMPTOM IS INCREASING EVERY DAY GOING TO 90%+ NOW WHEN GET IN THE CAR WE START BEING AFRAID TO USE THE CAR NOW

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ODI 10731348 · 30,000 mi

AFTER CLOSING THE DRIVER'S DOOR, I GET A DOOR AJAR MESSAGE IN THE DASHBOARD SCREEN. WHEN PARKED, INTERIOR DOME LIGHTS REMAIN ON AND DOORS WILL NOT LOCK SINCE THE VEHICLE THINKS THE DOOR IS STILL OPEN. WHILE DRIVING, DOORS DO NOT LOCK AND NOTIFICATIONS REPEAT AFTER EACH STOP AS I RELEASE THE BRAKE TO START ACCELERATING. REPEATED DOOR CLOSINGS MAY CAUSE THE COMPUTER TO REALIZE THAT THE DOOR IS CLOSED AND THE MESSAGE MAY GO AWAY, BUT THAT SOLUTION WORKS LESS AND LESS OFTEN. MY EDGE IS NOW 5 MONTHS OUT OF WARRANTY, BUT FIRST OCCURRENCE WAS 2 MONTHS…

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ODI 10746556 · 50,750 mi

I WAS DRIVING HOME FROM WORK AND THE DRIVER INFORMATION CENTER DISPLAYED "DRIVER DOOR AJAR" WHEN THE DOOR WAS DEFINATLY SHUT AND LOCKED. AFTER A FEW MINUTES THIS ALARM WENT AWAY AND IT RETURNED A FEW DAYS LATER ON MY WAY TO THE STORE. THE FREQUENCY OF THIS PROBLEM HAS BEEN INCREASING AND NOW MY CAR ALARM SOUNDS OFF SEEMINGLY AT WILL, MID-DAY OR MIDNIGHT BECAUSE THE COMPUTER THINKS SOMEONE OPENED THE DOOR WITHOUT THE KEY. LAST NIGHT IT WAS GOING OFF AT 4AM. I AM CONCERNED THAT INTERELATED SAFETY EQUIPMENT MIGHT NOT FUNCTION BECAUSE THE COMPU…

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36
ODI 10605080 · 48,000 mi

DRIVERS SIDE "DOOR AJAR WARNING" COMES ON VERY OFTEN AND WON'T GO OFF. DOESN'T ALWAYS COME ON IMMEDIATELY, BUT WHILE ON, WON'T ALLOW DOORS TO LOCK WHILE DRIVING. VERY DANGEROUS SITUATION. WHEN IT COMES ON, NOT ALWAYS IN A POSITION TO STOP IMMEDIATELY AND PUT IN PARK TO RESET . MUST STOP AND REPEAT CLOSING UNTIL IT TAKES. AGAIN VERY DANGEROUS. LASTLY, WHEN EXITING THE AUTO IF THE SENSOR FAILS THEN THE LIGHTS STAY ON AN EXTENDED PERIOD, RUNNING THE BATTERY DOWN. NOT ALLOWING THE DOORS TO LOCK AND ALARM TO SET. *TR

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ODI 10615538 · 37,120 mi

THE DRIVER DOOR LATCH SIGNALS THAT THE DRIVER DOOR IS AJAR WHEN IT IS NOT. THIS PREVENTS THE DOOR FROM LOCKING AND ALSO AFFECTS THE INSTRUMENT PANEL DISPLAY AND INTERIOR LIGHTING AS WELL AS THE ALARM SYSTEM. *TR

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ODI 10632040 · 68,000 mi

THE DOOR AJAR WARNING INDICATES THE DOOR IS OPEN WHEN THE DOOR IS ACTUALLY CLOSED TIGHT. IF YOU SLAM THE DOOR HARD, THE WARNING CLEARS SOMETIMES BUT MAY COME BACK ON WITHOUT THE DOOR BEING OPENED. THIS IS A POOR ALARM SYSTEM DESIGN. FORD SHOULD TAKE RESPONSIBILITY FOR THE DESIGN AND ISSUE A RECALL. THE ORIGINAL LATCH WAS REPLACED UNDER WARRANTY AT ABOUT 30K MILES. *TR

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60
ODI 10584595 · 40,000 mi

WHEN IN DRIVE, AND DOOR CLOSED, DOOR AJAR INDICATOR CONSTANTLY DINGS. WHEN CONTACTING DEALERSHIP, THEY ACKNOWLEDGED ITS A KNOWN ISSUE FOR THIS VEHICLE, YET FORD DOESN'T DEEM IT A SAFETY ISSUE, THEREFORE WON'T RECALL IT. IT IS A DISTRACTION, AND DOOR IS UNABLE TO BE LOCKED WHEN IN DRIVE, CREATING A SAFETY ISSUE. ALSO, SINCE THE VEHICLE THINKS THE DOOR IS OPEN, WHEN IN PARK AND LOCKED, INTERIOR LIGHTS WILL NOT GO OFF, LEADING TO BATTERY DRAIN. DEALERSHIP WANTS TO CHARGE A DIAGNOSTIC FEE, BEFORE IT WILL FIX THE PROBLEM WHEN THEY KNOW EXACTLY WH…

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ODI 10604628 · 56,512 mi

DRIVERS SIDE DOOR AJAR WARNING LIGHTS WHEN DOOR IS CLOSED, PREVENTING DOOR LOCKS FROM BEING ENGAGED, DOME LIGHTS STAY ON, AND DOOR AJAR ALARM ACTIVATES EVERY TIME VEHICLE STOPS. THE ALERT IS DISTRACTING AND INTERFERES WITH DETECTION OF OTHER ALARMS. DOOR LOCKS NOT BEING ENGAGED IS A SAFETY ISSUE, PARTICULARLY WITH CHILDREN IN VEHICLE. CONDITION WORSENS OVER TIME AND ALSO IS WORSE AT TEMPERATURES ABOVE 85 DEGREES F. *TR

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ODI 10615538 · 37,120 mi

THE DRIVER DOOR LATCH SIGNALS THAT THE DRIVER DOOR IS AJAR WHEN IT IS NOT. THIS PREVENTS THE DOOR FROM LOCKING AND ALSO AFFECTS THE INSTRUMENT PANEL DISPLAY AND INTERIOR LIGHTING AS WELL AS THE ALARM SYSTEM. *TR

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9
ODI 10631097 · 44,000 mi

WHILE DRIVING AT 45MPH, VEHICLE LOST POWER TO THE EXTENT THAT I HAD TO PULL OVER ON THE SHOULDER. A MECHANIC WRENCH LIGHT APPEARED ON THE DASH. VEHICLE REMAINED RUNNING BUT IDLE WAS VERY ERRATIC. AFTER IGNITION WAS TURNED OFF, I USED A CODE READER AND DTC "P2111" APPEARED ON THE READER (THROTTLE BODY FAILURE). AFTER CLEARING THE CODE, I RESTARTED THE VEHICLE AND ENGINE IDLE APPEARED NORMAL. DROVE VEHICLE FOR 20 MILES WITH NO OTHER ABNORMALITIES. DURING A BRIEF REVIEW OF FORD RECALLS, TSB'S, ETC. I AM FINDING THAT THERE ARE KNOWN ISSUES WIT…

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ODI 10641957 · 34,500 mi

A MESSAGE WARNING "SHIFT TO PARK" APPEARS ON THE CAR DASHBOARD WHEN THE CAR HAS ALREADY BEEN PUT INTO PARK POSITION. THIS WARNING MESSAGE DISALLOWS THE DRIVER TO TURN THE CAR OFF - SHUT OF THE ENGINE. THE CAR IS ALREADY IN PARK AND MESSAGE LIGHT CONTINUES TO BE ON DISPLAY ON DASHBOARD. *TR

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ODI 10776549 · 38,500 mi

SOMETIMES WHEN I PUT THE CAR INTO PARK, I GET REPEATED WARNINGS TO "SHIFT TO PARK". IF I DON'T JIGGLE THE BUTTON ON THE SHIFT KNOB, MY SEAT AND OTHER ELECTRICAL COMPONENTS WILL NOT RESPOND. I HAVE TO START THE TRUCK A FEW TIMES, PUT IT THROUGH THE GEARS (IN DRIVE AND REVERSE), THEN I PRESS THE SHIFT RELEASE BUTTON SEVERAL TIMES THEN THE WARNING STOPS AND MY DRIVER SEAT FUNCTIONS TO ALLOW ME TO GET OUT OF THE CAR. THIS IS A PAIN AND THE DEALER SAID THAT IF THE PROBLEM COULDN'T BE DUPLICATED, THEN THEY CANT DO ANYTHING ABOUT IT. I HAVE HAD THE TR…

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34
ODI 10583533 · 72,000 mi

THE DOOR AJAR LIGHT STAYS ON NO MATTER HOW HARD YOU CLOSE THE DOOR. *TR

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ODI 10583699 · 40,000 mi

THE DOOR AJAR LIGHT FOR MY DRIVERS DOOR WILL NOT GO OFF. MY DOORS DO NOT LOCK BECAUSE OF THIS .A BELL CHIMES WHEN I STOP MY CAR ALSO BECAUSE OF THIS. *TR

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ODI 10593453 · 41,000 mi

DOOR AJAR SENSOR IN DRIVER DOOR MALFUNCTIONING. SHOWS DOOR IS STILL AJAR AFTER MULTIPLE DOOR SLAMS. *TR

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11
ODI 10625800 · 58,400 mi

ALARM AND DASH ICON WARN DRIVER TO SHIFT INTO PARK. I PULL OFF THE ROAD AND SHIFT INTO PARK WITH NO PROBLEM APPARENT IN THE SHIFT OR TRANSMISSION. THIS ALARM IS RECURRENT MOSTLY WHEN MOVING ON THE ROADWAY AND OCCASIONALLY WHEN CAR IS STILL. THIS PROBLEM ACCORDING TO THE FORD DEALER IS A DEFECTIVE SWITCH IN THE SHIFTER LEVER ASSEMBLY. THIS IS A $325 REPAIR AND TOO COMPLEX TO COMPLETE MYSELF. THIS ISSUE IS DISTRACTING TO SAFE DRIVING REQUIRING FINDING THE OK BUTTON OR PULLING OFF THE ROADWAY TO SHIFT THE LEVER. *TR

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ODI 10626073 · 48,562 mi

THIS HAS RECURRED 3 TIMES IN THE LAST 3 WEEKS. THE LAST TIME IT HAPPENED, I WAS BACKING OUT OF MY DRIVEWAY AND THE CAR STARTED JERKING, WOULDN'T ACCELERATE AND THE WRENCH LIGHT CAME ON. I TURNED THE VEHICLE OFF, WAITED A COUPLE OF SECONDS, RESTARTED IT AND IT WORKED GREAT. THE TIME BEFORE I WAS GOING ABOUT 55 MPH AND THE CAR DID THE SAME THING. I PULLED OVER TO THE SIDE OF THE ROAD, TURNED IT OFF AND RESTARTED AND IT WORKED GREAT. I'M AFRAID TO TRAVEL IN THE VEHICLE. THE FORD DEALERSHIP SAID IT'S THE ELECTRONIC THROTTLE BODY AND WILL COST…

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ODI 10631097 · 44,000 mi

WHILE DRIVING AT 45MPH, VEHICLE LOST POWER TO THE EXTENT THAT I HAD TO PULL OVER ON THE SHOULDER. A MECHANIC WRENCH LIGHT APPEARED ON THE DASH. VEHICLE REMAINED RUNNING BUT IDLE WAS VERY ERRATIC. AFTER IGNITION WAS TURNED OFF, I USED A CODE READER AND DTC "P2111" APPEARED ON THE READER (THROTTLE BODY FAILURE). AFTER CLEARING THE CODE, I RESTARTED THE VEHICLE AND ENGINE IDLE APPEARED NORMAL. DROVE VEHICLE FOR 20 MILES WITH NO OTHER ABNORMALITIES. DURING A BRIEF REVIEW OF FORD RECALLS, TSB'S, ETC. I AM FINDING THAT THERE ARE KNOWN ISSUES WIT…

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Service Brakes
12
ODI 10850367 · 58 mi

MY DOOR AJAR LIGHT IS COMING ON. THE DOME LIGHT IS STAYING ON AND THE SHIRT TO PARK IS COMING ON WHEN THIS HAPPENS. MY BRAKES WENT OUT WHILE I WAS DRIVING DOWN A BUSY HIGHWAY. I WAS TOLD THAT FOR EXTENDED THE WARRANTY ON THE BRAKE BOSSTER BUT THIS IS NOT A RECALL.... I COULD HAVE BEEN KILLED! I WOULD LIKE TO HAVE KNOW THAT MY LIFE WAS IN DANGER BEFORE THIS HAPPENED.

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ODI 10860447 · 65,000 mi

I PURCHASED MY LOW MILEAGE EDGE FROM LOCAL FORD DEALER. EXPERIENCING PERIODIC ISSUE WITH CAR TRANSMISSION LAG OR JERKING WHEN ACCELERATING FROM STOP, AS AT A STOP SIGN OR PULLING OUT OF PARKING LOTS. TOOK TO DEALER SEVERAL TIMES, THEY CAN'T DUPLICATE ISSUE, NO CODES. MORE RECENTLY THE BACKUP CAMERA HAS INTERMITTENTLY FAILED. NO BACKUP GUIDELINES ARE PRESENT, SOMETIMES BACKUP CAMERA IS VISIBLE, THEN GOES BLACK, OTHER TIMES DOESN'T WORK AT ALL. NOW MY BRAKES ARE GIVING ME ISSUES. THE PEDAL WILL EITHER BE VERY HARD TO PRESS, AS IN LOSING POW…

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ODI 10860899 · 56,500 mi

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO GET THE VEHICLE TO STOP. ALSO, THE DRIVER SIDE DOOR AJAR LIGHT ILLUMINATED WHEN THE DOOR WAS CLOSED AND THE VEHICLE ALARM SOUNDS OFF AT VARIOUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 56,500.

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—
4
ODI 11228282 · 82,351 mi

FROM JUNE 2018 TO JUNE 2019 I HAVE INVESTED OVER $4000 IN PRIMARILY THE BRAKING SYTEM OF MY CAR. I CONTINUE TO HAVE ISSUES WHEN AFTER FILLING MY GAS TANK THE CAR HESITATES IN STARTING. I HAVE REPLACED EVERYTHING THAT HAS TO DO WITH THE BREAKING SYSTEM FROM BRAKE PADS TO HCU SYSTEM TO THE ABS SYSTEM. EVEN THE NEW PARTS HAVE HAD TO BE REPLACED BECAUSE THEY WERE FAULTY.

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ODI 11255110

"TAKATA RECALL' - I CANNOT COUNT HOW MANY TIMES THIS HAS HAPPENED TO MY VEHICLE. THE BREAKS JUST REFUSES TO FUNCTION AND THE SPEED WOULD NOT DECREASE. I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND THEY CANNOT FIND ANYTHING WRONG WITH THE BREAKS AND THEY ARE NOT DOING ANYTHING ABOUT IT. LAST SUNDAY (SEPTEMBER 8,), MY FAMILY AND I ALMOST DIED ON THE WAY TO CHURCH. THE VEHICLE WOULD NOT STOP!!! IT FINALLY CAME TO A HALT AFTER BEEN STOPPED BY A PAVEMENT. I HAD TO CALL FORD FOR A TOW TRUCK (WHICH I HAD TO PAY FOR BUT THEY GAVE ME A DISCOUNT). …

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ODI 11566645

There was no warning stated in the dash, but I went to drive my car one day and the brakes were sunk to the floor. I drove it around carefully for a little bit and realized the brake pedal built pressure if it was constantly being pressed, however, it would lose the pressure instantly. I got the brakes bled and replaced a brake line since I had replaced both of the rear calipers prior (no issues there and no issues with brake pads or the brakes themselves). A few weeks went by and I lost the pressure again instantly. I called the mechanic to ta…

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00
2
ODI 11195669 · 96,242 mi

INTERMITTENT LOSS OF BRAKES. BRAKE PEDDLE GOES TO THE FLOOR BOARD. ALSO ENGINE HAS NOW DIED TWICE WHEN IDLING ONCE AT A STOP, ONCE WHILE PARKED.

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ODI 11520962 · 136,000 mi

The contact owns a 2012 Ford Edge. The contact stated that while attempting to stop the vehicle, the brake pedal was depressed and extended to the floorboard. The vehicle failed to immediately stop, nearly causing a rear-end collision with another vehicle. The vehicle was taken back to an independent dealer who was unable to determine the cause of the failure. Additionally, while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal, with the check engine warning light and fuel filler inlet …

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0
5
ODI 10610031 · 34,000 mi

I WAS UNABLE TO COME TO A COMPLETE STOP AND HIT A CONE IN NYC. AFTER, IT WAS EXTREMELY DIFFICULT TO COME TO A COMPLETE STOP. THE CAR WAS ABLE TO SLOW DOWN BUT IT TOOK TIME. I DROVE SLOW AND AWAY FROM OTHERS. THE BRAKES WERE HARD AND MADE NOISE WHEN I PUSHED DOWN ON THE BRAKES. WHEN I WENT TO THE DEALER, THEY INFORMED ME THAT FORD HAS AN EXTENDED WARRANTY ON THE PART AND I ASKED WHY WASN'T THE PART RECALLED IF IT PUT ME AND MY FAMILY IN HARMS WAY. WHY WASN'T I NOTIFIED PRIOR TO LOSING FULL BRAKING POWER? I AM THANKFUL THAT I NOTICED THE PRO…

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ODI 10860447 · 65,000 mi

I PURCHASED MY LOW MILEAGE EDGE FROM LOCAL FORD DEALER. EXPERIENCING PERIODIC ISSUE WITH CAR TRANSMISSION LAG OR JERKING WHEN ACCELERATING FROM STOP, AS AT A STOP SIGN OR PULLING OUT OF PARKING LOTS. TOOK TO DEALER SEVERAL TIMES, THEY CAN'T DUPLICATE ISSUE, NO CODES. MORE RECENTLY THE BACKUP CAMERA HAS INTERMITTENTLY FAILED. NO BACKUP GUIDELINES ARE PRESENT, SOMETIMES BACKUP CAMERA IS VISIBLE, THEN GOES BLACK, OTHER TIMES DOESN'T WORK AT ALL. NOW MY BRAKES ARE GIVING ME ISSUES. THE PEDAL WILL EITHER BE VERY HARD TO PRESS, AS IN LOSING POW…

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ODI 11039216

I HAVE THIS CAR IN THE SHOP FOR PTU X2, THE SENSORS IN THE CAR WENT OUT CAUSING THE SHIFTER AND LIGHTS AND DOORS NOT TO WORK THE BREAKS WENT OUT AND NOW THE CYCLIC CONVERTER IS GOING OUT AND THERE IS A GAS LICK SOMEWHERE IN THE CAR OR A VIPER LICK SOMEWHERE AND ALL OF THIS STARTED 3000 MILES OVER THE WARRANTY AND IT HAS BEEN IN SHOP A TOTAL OF 5 TIMES IN THE PAST 2 YEARS

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Unknown Or Other
36
ODI 10715514 · 45,000 mi

DRIVER DOOR SHOWS NOT CLOSED, LIGHTS ARE ON, DISPLAY SHOWS DOOR AJAR AND THE BELL IS RINGING.VERY DIFFICULT TO DRIVE NIGHT TIME WITH THE INTERIOR LIGHTS ON SHINNING IN YOUR FACE. ALSO THE DISPLAY IS SHOWS REQUEST TO ACKNOWLEDGE AND TO VALIDATE INFORMATION REGARDING THE DOOR BEING OPEN. THE SYMPTOM IS INCREASING EVERY DAY GOING TO 90%+ NOW WHEN GET IN THE CAR WE START BEING AFRAID TO USE THE CAR NOW

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ODI 10731348 · 30,000 mi

AFTER CLOSING THE DRIVER'S DOOR, I GET A DOOR AJAR MESSAGE IN THE DASHBOARD SCREEN. WHEN PARKED, INTERIOR DOME LIGHTS REMAIN ON AND DOORS WILL NOT LOCK SINCE THE VEHICLE THINKS THE DOOR IS STILL OPEN. WHILE DRIVING, DOORS DO NOT LOCK AND NOTIFICATIONS REPEAT AFTER EACH STOP AS I RELEASE THE BRAKE TO START ACCELERATING. REPEATED DOOR CLOSINGS MAY CAUSE THE COMPUTER TO REALIZE THAT THE DOOR IS CLOSED AND THE MESSAGE MAY GO AWAY, BUT THAT SOLUTION WORKS LESS AND LESS OFTEN. MY EDGE IS NOW 5 MONTHS OUT OF WARRANTY, BUT FIRST OCCURRENCE WAS 2 MONTHS…

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ODI 10746556 · 50,750 mi

I WAS DRIVING HOME FROM WORK AND THE DRIVER INFORMATION CENTER DISPLAYED "DRIVER DOOR AJAR" WHEN THE DOOR WAS DEFINATLY SHUT AND LOCKED. AFTER A FEW MINUTES THIS ALARM WENT AWAY AND IT RETURNED A FEW DAYS LATER ON MY WAY TO THE STORE. THE FREQUENCY OF THIS PROBLEM HAS BEEN INCREASING AND NOW MY CAR ALARM SOUNDS OFF SEEMINGLY AT WILL, MID-DAY OR MIDNIGHT BECAUSE THE COMPUTER THINKS SOMEONE OPENED THE DOOR WITHOUT THE KEY. LAST NIGHT IT WAS GOING OFF AT 4AM. I AM CONCERNED THAT INTERELATED SAFETY EQUIPMENT MIGHT NOT FUNCTION BECAUSE THE COMPU…

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4
ODI 11228282 · 82,351 mi

FROM JUNE 2018 TO JUNE 2019 I HAVE INVESTED OVER $4000 IN PRIMARILY THE BRAKING SYTEM OF MY CAR. I CONTINUE TO HAVE ISSUES WHEN AFTER FILLING MY GAS TANK THE CAR HESITATES IN STARTING. I HAVE REPLACED EVERYTHING THAT HAS TO DO WITH THE BREAKING SYSTEM FROM BRAKE PADS TO HCU SYSTEM TO THE ABS SYSTEM. EVEN THE NEW PARTS HAVE HAD TO BE REPLACED BECAUSE THEY WERE FAULTY.

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ODI 11255110

"TAKATA RECALL' - I CANNOT COUNT HOW MANY TIMES THIS HAS HAPPENED TO MY VEHICLE. THE BREAKS JUST REFUSES TO FUNCTION AND THE SPEED WOULD NOT DECREASE. I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND THEY CANNOT FIND ANYTHING WRONG WITH THE BREAKS AND THEY ARE NOT DOING ANYTHING ABOUT IT. LAST SUNDAY (SEPTEMBER 8,), MY FAMILY AND I ALMOST DIED ON THE WAY TO CHURCH. THE VEHICLE WOULD NOT STOP!!! IT FINALLY CAME TO A HALT AFTER BEEN STOPPED BY A PAVEMENT. I HAD TO CALL FORD FOR A TOW TRUCK (WHICH I HAD TO PAY FOR BUT THEY GAVE ME A DISCOUNT). …

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ODI 11566645

There was no warning stated in the dash, but I went to drive my car one day and the brakes were sunk to the floor. I drove it around carefully for a little bit and realized the brake pedal built pressure if it was constantly being pressed, however, it would lose the pressure instantly. I got the brakes bled and replaced a brake line since I had replaced both of the rear calipers prior (no issues there and no issues with brake pads or the brakes themselves). A few weeks went by and I lost the pressure again instantly. I called the mechanic to ta…

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—
4
ODI 10731976 · 42,000 mi

DOOR AJAR COMES ON WHEN I START THE VEHICLE. THIS CAUSES THE DOME LIGHT TO COME ON AND I CAN ONLY GET THE SENSOR TO GO OFF WHEN I DRIVE FORWARD AND OPEN AND CLOSE THE DOOR WHILE DRIVING. AT NIGHT, THE DOME LIGHT PREVENTS ME FROM SEEING BEHIND ME WHEN REVERSING, BUT I'M UNABLE TO USE MY "TRICK" OF GOING FORWARD AND OPENING AND CLOSING THE DOOR TO GET THE SENSOR TO GO OFF UNTIL I AM FULLY BACKED UP. THE SENSOR ALSO TELLS MY VEHICLE THAT THE DOOR IS OPEN EVEN WHEN I EXIT THE VEHICLE CAUSING THE DOME LIGHT TO STAY ON ALL NIGHT AND I'M WORRIED ABOUT…

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ODI 10840003 · 39,000 mi

THE DRIVER DOOR SENSOR STATES THE DOOR IS AJAR, ALTHOUGH IT IS CLOSED, REGISTERS OPEN. THE LATCH IS DEFECTIVE.THE DOOR AJAR WARNING SOUNDS ON THE DASH BOARD, DOME LIGHTS STAY ON AND DOORS DO NOT LOCK. DOOR HAS TO BE OPENED AND SLAMMED CLOSED MANY TIMES FOR THE WARNING TO GO OFF, BUT ONLY TEMPORARILY. HARD TO LOCK CAR, DOME LIGHT STAYS ON. HAPPENS WHILE DRIVING, IN PARK, BASICALLY ANYTIME THE CAR IS ON. HAD THE ISSUE FIXED AT A DEALERSHIP - HAD TO PAY $494.00!! I SEE THIS IS AN ISSUE WITH MANY FORD EDGE OWNERS - FORD NEEDS TO GET THIS FIXED…

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ODI 11005252

MY DRIVER SIDE DOOR AJAR LIGHT WOULD STAY ON AFTER CLOSING MY DOOR, WHETHER PARKED OR IN MOTION. I WOULD HAVE TO CLOSE IT 5-10, SOMETIMES MORE TIMES, TO GET THE LIGHT TO GO OFF. EVEN IF I SLAMMED THE DOOR SOMETIMES THE LIGHT STILL WOULDN'T GO OFF, AND THE WARNING SIGNAL WOULD CHIME AS I DROVE. I BOUGHT THE CAR USED FROM A HONDA DEALER, AND THE SALESMAN TOLD ME IT WAS LIKELY JUST A SENSOR ISSUE, SO I IGNORED IT FOR A MONTH OR SO BEFORE TAKING IT IN TO A FORD DEALERSHIP WHEN I THOUGHT I COULD AFFORD TO HAVE IT REPAIRED. THEY DID DIAGNOSTICS ON IT…

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18
ODI 10723726 · 30,000 mi

THE "DOOR AJAR" LIGHT STAYS ON EVEN WHEN THE DOOR IS SHUT SECURELY. WHEN THIS HAPPENS, THE INTERIOR LIGHTS STAY ON AND THE DOORS WILL NOT LOCK WHILE DRIVING. THIS IS VERY DANGEROUS, PARTICULARLY IF YOU HAVE CHILDREN IN THE CAR. WE HAD THIS FIXED ONCE FOR OVER $150 AT A DEALERSHIP. NOW LESS THAN A YEAR LATER WE ARE HAVING THE SAME ISSUE.

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ODI 10731348 · 30,000 mi

AFTER CLOSING THE DRIVER'S DOOR, I GET A DOOR AJAR MESSAGE IN THE DASHBOARD SCREEN. WHEN PARKED, INTERIOR DOME LIGHTS REMAIN ON AND DOORS WILL NOT LOCK SINCE THE VEHICLE THINKS THE DOOR IS STILL OPEN. WHILE DRIVING, DOORS DO NOT LOCK AND NOTIFICATIONS REPEAT AFTER EACH STOP AS I RELEASE THE BRAKE TO START ACCELERATING. REPEATED DOOR CLOSINGS MAY CAUSE THE COMPUTER TO REALIZE THAT THE DOOR IS CLOSED AND THE MESSAGE MAY GO AWAY, BUT THAT SOLUTION WORKS LESS AND LESS OFTEN. MY EDGE IS NOW 5 MONTHS OUT OF WARRANTY, BUT FIRST OCCURRENCE WAS 2 MONTHS…

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ODI 10746556 · 50,750 mi

I WAS DRIVING HOME FROM WORK AND THE DRIVER INFORMATION CENTER DISPLAYED "DRIVER DOOR AJAR" WHEN THE DOOR WAS DEFINATLY SHUT AND LOCKED. AFTER A FEW MINUTES THIS ALARM WENT AWAY AND IT RETURNED A FEW DAYS LATER ON MY WAY TO THE STORE. THE FREQUENCY OF THIS PROBLEM HAS BEEN INCREASING AND NOW MY CAR ALARM SOUNDS OFF SEEMINGLY AT WILL, MID-DAY OR MIDNIGHT BECAUSE THE COMPUTER THINKS SOMEONE OPENED THE DOOR WITHOUT THE KEY. LAST NIGHT IT WAS GOING OFF AT 4AM. I AM CONCERNED THAT INTERELATED SAFETY EQUIPMENT MIGHT NOT FUNCTION BECAUSE THE COMPU…

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3
ODI 11051846 · 53,500 mi

WHILE DRIVING MY 2012 FORD EDGE LIMITED WITH LESS THAN 60000 MILES THE VEHICLE JUST DIED IN THE MIDDLE OF TRAFFIC, NO STEERING, NO POWER NOTHING. THE PROBLEM HAS HAPPENED CLOSE TO 15 TIMES.

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ODI 11141302 · 58,919 mi

VEHICLE DISPLAYS A WARNING "VEHICLE COOLANT OVER TEMPERATURE" THE VEHICLE HAD BEEN INSPECTED TWICE AND THE TECHNICIANS CLAIMED NOT TO HAVE BEEN ABLE REPRODUCE THE ERROR AND ALSO CLAIMED THAT THE COMPUTER WAS NOT "SPITTING" OUT ANY ERRORS. THE MESSAGE DISPLAYS WITHIN THE FIRST FILE MILES AFTER THE CAR HAS BEEN STATIONARY FOR MORE THAN 2 HOURS AND IT IS DISPLAYED FOR 10-20 SECONDS.

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ODI 11542511

My engine stopped as I was driving approximately 60 mph on the highway. Weather clear, dry, 90 degrees. I coasted to the side of the road. Engine immediately started. I drove a short distance and the vehicle stalled again. It again started and I drove a short distance to pull into a safe location. As I was waiting for oncoming traffic so I could turn left into a driveway the vehicle stalled in the middle of the road. It again started and I was able to park in a safe location. The vehicle started and operated. I then drove the vehicle to …

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1
ODI 11452517

I believe the sunroof package to be defective as well as the electric system that is connected to the systems. I have brought the issue up with the dealership and they did not perform a proper diagnostic on the part to report any issues. I believe this is a safety issue as the windows and back gate open without prompt. I don't use the sunroof because it hasn't opened since a short time after my purchase. When the sunroof opened I tried to close it and the element that closes it popped above my head and threw the panoramic glass off the track. I…

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0
Structure:Body
36
ODI 10605080 · 48,000 mi

DRIVERS SIDE "DOOR AJAR WARNING" COMES ON VERY OFTEN AND WON'T GO OFF. DOESN'T ALWAYS COME ON IMMEDIATELY, BUT WHILE ON, WON'T ALLOW DOORS TO LOCK WHILE DRIVING. VERY DANGEROUS SITUATION. WHEN IT COMES ON, NOT ALWAYS IN A POSITION TO STOP IMMEDIATELY AND PUT IN PARK TO RESET . MUST STOP AND REPEAT CLOSING UNTIL IT TAKES. AGAIN VERY DANGEROUS. LASTLY, WHEN EXITING THE AUTO IF THE SENSOR FAILS THEN THE LIGHTS STAY ON AN EXTENDED PERIOD, RUNNING THE BATTERY DOWN. NOT ALLOWING THE DOORS TO LOCK AND ALARM TO SET. *TR

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ODI 10615538 · 37,120 mi

THE DRIVER DOOR LATCH SIGNALS THAT THE DRIVER DOOR IS AJAR WHEN IT IS NOT. THIS PREVENTS THE DOOR FROM LOCKING AND ALSO AFFECTS THE INSTRUMENT PANEL DISPLAY AND INTERIOR LIGHTING AS WELL AS THE ALARM SYSTEM. *TR

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ODI 10632040 · 68,000 mi

THE DOOR AJAR WARNING INDICATES THE DOOR IS OPEN WHEN THE DOOR IS ACTUALLY CLOSED TIGHT. IF YOU SLAM THE DOOR HARD, THE WARNING CLEARS SOMETIMES BUT MAY COME BACK ON WITHOUT THE DOOR BEING OPENED. THIS IS A POOR ALARM SYSTEM DESIGN. FORD SHOULD TAKE RESPONSIBILITY FOR THE DESIGN AND ISSUE A RECALL. THE ORIGINAL LATCH WAS REPLACED UNDER WARRANTY AT ABOUT 30K MILES. *TR

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0
4
ODI 10731976 · 42,000 mi

DOOR AJAR COMES ON WHEN I START THE VEHICLE. THIS CAUSES THE DOME LIGHT TO COME ON AND I CAN ONLY GET THE SENSOR TO GO OFF WHEN I DRIVE FORWARD AND OPEN AND CLOSE THE DOOR WHILE DRIVING. AT NIGHT, THE DOME LIGHT PREVENTS ME FROM SEEING BEHIND ME WHEN REVERSING, BUT I'M UNABLE TO USE MY "TRICK" OF GOING FORWARD AND OPENING AND CLOSING THE DOOR TO GET THE SENSOR TO GO OFF UNTIL I AM FULLY BACKED UP. THE SENSOR ALSO TELLS MY VEHICLE THAT THE DOOR IS OPEN EVEN WHEN I EXIT THE VEHICLE CAUSING THE DOME LIGHT TO STAY ON ALL NIGHT AND I'M WORRIED ABOUT…

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ODI 10840003 · 39,000 mi

THE DRIVER DOOR SENSOR STATES THE DOOR IS AJAR, ALTHOUGH IT IS CLOSED, REGISTERS OPEN. THE LATCH IS DEFECTIVE.THE DOOR AJAR WARNING SOUNDS ON THE DASH BOARD, DOME LIGHTS STAY ON AND DOORS DO NOT LOCK. DOOR HAS TO BE OPENED AND SLAMMED CLOSED MANY TIMES FOR THE WARNING TO GO OFF, BUT ONLY TEMPORARILY. HARD TO LOCK CAR, DOME LIGHT STAYS ON. HAPPENS WHILE DRIVING, IN PARK, BASICALLY ANYTIME THE CAR IS ON. HAD THE ISSUE FIXED AT A DEALERSHIP - HAD TO PAY $494.00!! I SEE THIS IS AN ISSUE WITH MANY FORD EDGE OWNERS - FORD NEEDS TO GET THIS FIXED…

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ODI 11005252

MY DRIVER SIDE DOOR AJAR LIGHT WOULD STAY ON AFTER CLOSING MY DOOR, WHETHER PARKED OR IN MOTION. I WOULD HAVE TO CLOSE IT 5-10, SOMETIMES MORE TIMES, TO GET THE LIGHT TO GO OFF. EVEN IF I SLAMMED THE DOOR SOMETIMES THE LIGHT STILL WOULDN'T GO OFF, AND THE WARNING SIGNAL WOULD CHIME AS I DROVE. I BOUGHT THE CAR USED FROM A HONDA DEALER, AND THE SALESMAN TOLD ME IT WAS LIKELY JUST A SENSOR ISSUE, SO I IGNORED IT FOR A MONTH OR SO BEFORE TAKING IT IN TO A FORD DEALERSHIP WHEN I THOUGHT I COULD AFFORD TO HAVE IT REPAIRED. THEY DID DIAGNOSTICS ON IT…

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—
16
ODI 10615538 · 37,120 mi

THE DRIVER DOOR LATCH SIGNALS THAT THE DRIVER DOOR IS AJAR WHEN IT IS NOT. THIS PREVENTS THE DOOR FROM LOCKING AND ALSO AFFECTS THE INSTRUMENT PANEL DISPLAY AND INTERIOR LIGHTING AS WELL AS THE ALARM SYSTEM. *TR

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ODI 10625814 · 73,250 mi

VEHICLE STATES "DOOR AJAR WITH ALL DOORS PROPERLY CLOSED. COMPLAINT IS ONGOING. HERE IS THE ISSUE. THE INTERIOR LIGHTS ARE ON AND REMAIN ON UNTIL VEHICLE IS GOING OVER 5MPH IN A FORWARD GEAR. YOU TOTALLY LOSE VISIBILITY TO BACK UP. YOU CANNOT SEE ANYTHING TO BACK UP. IT IS DIFFICULT TO SEEING GOING FORWARD TO ATTAIN 5+ MPH TO TURN OFF THE INTERIOR LIGHTS. THE PROBLEM IS MINIMALLY ANNOYING DURING DAYTIME HOURS AND IS EXTREMELY DANGEROUS AT NIGHT. YOU ARE FORCED TO BACK UP TOTALLY BLIND. IT IS DANGEROUS YOU COULD BACK OVER A PEDESTRIAN, …

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ODI 10716910 · 44,000 mi

MY DRIVER SIDE DOOR DOES NOT REGISTER AS CLOSED. THE CABIN LIGHTS STAY ON AND THE DOORS DON'T ALWAYS LOCK BECAUSE THE CAR THINKS THE DOOR IS AJAR WHEN IT IS NOT. WHEN DRIVING THE CAR I GET AN ALARM IN THE DASHBOARD THAT CONTINUALLY STATES THE DRIVER SIDE DOOR IS AJAR.

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0
1
ODI 10576004

HAVING A PROBLEM WITH THE DRIVERS SIDE DOOR. THE DOOR IS COMPLETELY SHUT BUT THE DOOR AJAR LIGHT COMES ON. HAVE TO SLAM THE DOOR SEVERAL TIMES AND EVEN THEN THE DOOR AJAR WARNING COMES ON. I THINK THIS IS A SAFETY ISSUE THAT SHOULD BE LOOKED INTO. POSSIBLE LATCH REPLACEMENT. *TR

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0
Exterior Lighting
60
ODI 10584595 · 40,000 mi

WHEN IN DRIVE, AND DOOR CLOSED, DOOR AJAR INDICATOR CONSTANTLY DINGS. WHEN CONTACTING DEALERSHIP, THEY ACKNOWLEDGED ITS A KNOWN ISSUE FOR THIS VEHICLE, YET FORD DOESN'T DEEM IT A SAFETY ISSUE, THEREFORE WON'T RECALL IT. IT IS A DISTRACTION, AND DOOR IS UNABLE TO BE LOCKED WHEN IN DRIVE, CREATING A SAFETY ISSUE. ALSO, SINCE THE VEHICLE THINKS THE DOOR IS OPEN, WHEN IN PARK AND LOCKED, INTERIOR LIGHTS WILL NOT GO OFF, LEADING TO BATTERY DRAIN. DEALERSHIP WANTS TO CHARGE A DIAGNOSTIC FEE, BEFORE IT WILL FIX THE PROBLEM WHEN THEY KNOW EXACTLY WH…

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ODI 10604628 · 56,512 mi

DRIVERS SIDE DOOR AJAR WARNING LIGHTS WHEN DOOR IS CLOSED, PREVENTING DOOR LOCKS FROM BEING ENGAGED, DOME LIGHTS STAY ON, AND DOOR AJAR ALARM ACTIVATES EVERY TIME VEHICLE STOPS. THE ALERT IS DISTRACTING AND INTERFERES WITH DETECTION OF OTHER ALARMS. DOOR LOCKS NOT BEING ENGAGED IS A SAFETY ISSUE, PARTICULARLY WITH CHILDREN IN VEHICLE. CONDITION WORSENS OVER TIME AND ALSO IS WORSE AT TEMPERATURES ABOVE 85 DEGREES F. *TR

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ODI 10615538 · 37,120 mi

THE DRIVER DOOR LATCH SIGNALS THAT THE DRIVER DOOR IS AJAR WHEN IT IS NOT. THIS PREVENTS THE DOOR FROM LOCKING AND ALSO AFFECTS THE INSTRUMENT PANEL DISPLAY AND INTERIOR LIGHTING AS WELL AS THE ALARM SYSTEM. *TR

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0
18
ODI 10723726 · 30,000 mi

THE "DOOR AJAR" LIGHT STAYS ON EVEN WHEN THE DOOR IS SHUT SECURELY. WHEN THIS HAPPENS, THE INTERIOR LIGHTS STAY ON AND THE DOORS WILL NOT LOCK WHILE DRIVING. THIS IS VERY DANGEROUS, PARTICULARLY IF YOU HAVE CHILDREN IN THE CAR. WE HAD THIS FIXED ONCE FOR OVER $150 AT A DEALERSHIP. NOW LESS THAN A YEAR LATER WE ARE HAVING THE SAME ISSUE.

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ODI 10731348 · 30,000 mi

AFTER CLOSING THE DRIVER'S DOOR, I GET A DOOR AJAR MESSAGE IN THE DASHBOARD SCREEN. WHEN PARKED, INTERIOR DOME LIGHTS REMAIN ON AND DOORS WILL NOT LOCK SINCE THE VEHICLE THINKS THE DOOR IS STILL OPEN. WHILE DRIVING, DOORS DO NOT LOCK AND NOTIFICATIONS REPEAT AFTER EACH STOP AS I RELEASE THE BRAKE TO START ACCELERATING. REPEATED DOOR CLOSINGS MAY CAUSE THE COMPUTER TO REALIZE THAT THE DOOR IS CLOSED AND THE MESSAGE MAY GO AWAY, BUT THAT SOLUTION WORKS LESS AND LESS OFTEN. MY EDGE IS NOW 5 MONTHS OUT OF WARRANTY, BUT FIRST OCCURRENCE WAS 2 MONTHS…

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ODI 10746556 · 50,750 mi

I WAS DRIVING HOME FROM WORK AND THE DRIVER INFORMATION CENTER DISPLAYED "DRIVER DOOR AJAR" WHEN THE DOOR WAS DEFINATLY SHUT AND LOCKED. AFTER A FEW MINUTES THIS ALARM WENT AWAY AND IT RETURNED A FEW DAYS LATER ON MY WAY TO THE STORE. THE FREQUENCY OF THIS PROBLEM HAS BEEN INCREASING AND NOW MY CAR ALARM SOUNDS OFF SEEMINGLY AT WILL, MID-DAY OR MIDNIGHT BECAUSE THE COMPUTER THINKS SOMEONE OPENED THE DOOR WITHOUT THE KEY. LAST NIGHT IT WAS GOING OFF AT 4AM. I AM CONCERNED THAT INTERELATED SAFETY EQUIPMENT MIGHT NOT FUNCTION BECAUSE THE COMPU…

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16
ODI 10615538 · 37,120 mi

THE DRIVER DOOR LATCH SIGNALS THAT THE DRIVER DOOR IS AJAR WHEN IT IS NOT. THIS PREVENTS THE DOOR FROM LOCKING AND ALSO AFFECTS THE INSTRUMENT PANEL DISPLAY AND INTERIOR LIGHTING AS WELL AS THE ALARM SYSTEM. *TR

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ODI 10625814 · 73,250 mi

VEHICLE STATES "DOOR AJAR WITH ALL DOORS PROPERLY CLOSED. COMPLAINT IS ONGOING. HERE IS THE ISSUE. THE INTERIOR LIGHTS ARE ON AND REMAIN ON UNTIL VEHICLE IS GOING OVER 5MPH IN A FORWARD GEAR. YOU TOTALLY LOSE VISIBILITY TO BACK UP. YOU CANNOT SEE ANYTHING TO BACK UP. IT IS DIFFICULT TO SEEING GOING FORWARD TO ATTAIN 5+ MPH TO TURN OFF THE INTERIOR LIGHTS. THE PROBLEM IS MINIMALLY ANNOYING DURING DAYTIME HOURS AND IS EXTREMELY DANGEROUS AT NIGHT. YOU ARE FORCED TO BACK UP TOTALLY BLIND. IT IS DANGEROUS YOU COULD BACK OVER A PEDESTRIAN, …

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ODI 10716910 · 44,000 mi

MY DRIVER SIDE DOOR DOES NOT REGISTER AS CLOSED. THE CABIN LIGHTS STAY ON AND THE DOORS DON'T ALWAYS LOCK BECAUSE THE CAR THINKS THE DOOR IS AJAR WHEN IT IS NOT. WHEN DRIVING THE CAR I GET AN ALARM IN THE DASHBOARD THAT CONTINUALLY STATES THE DRIVER SIDE DOOR IS AJAR.

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—000
Engine
9
ODI 10631097 · 44,000 mi

WHILE DRIVING AT 45MPH, VEHICLE LOST POWER TO THE EXTENT THAT I HAD TO PULL OVER ON THE SHOULDER. A MECHANIC WRENCH LIGHT APPEARED ON THE DASH. VEHICLE REMAINED RUNNING BUT IDLE WAS VERY ERRATIC. AFTER IGNITION WAS TURNED OFF, I USED A CODE READER AND DTC "P2111" APPEARED ON THE READER (THROTTLE BODY FAILURE). AFTER CLEARING THE CODE, I RESTARTED THE VEHICLE AND ENGINE IDLE APPEARED NORMAL. DROVE VEHICLE FOR 20 MILES WITH NO OTHER ABNORMALITIES. DURING A BRIEF REVIEW OF FORD RECALLS, TSB'S, ETC. I AM FINDING THAT THERE ARE KNOWN ISSUES WIT…

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ODI 10641957 · 34,500 mi

A MESSAGE WARNING "SHIFT TO PARK" APPEARS ON THE CAR DASHBOARD WHEN THE CAR HAS ALREADY BEEN PUT INTO PARK POSITION. THIS WARNING MESSAGE DISALLOWS THE DRIVER TO TURN THE CAR OFF - SHUT OF THE ENGINE. THE CAR IS ALREADY IN PARK AND MESSAGE LIGHT CONTINUES TO BE ON DISPLAY ON DASHBOARD. *TR

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ODI 10776549 · 38,500 mi

SOMETIMES WHEN I PUT THE CAR INTO PARK, I GET REPEATED WARNINGS TO "SHIFT TO PARK". IF I DON'T JIGGLE THE BUTTON ON THE SHIFT KNOB, MY SEAT AND OTHER ELECTRICAL COMPONENTS WILL NOT RESPOND. I HAVE TO START THE TRUCK A FEW TIMES, PUT IT THROUGH THE GEARS (IN DRIVE AND REVERSE), THEN I PRESS THE SHIFT RELEASE BUTTON SEVERAL TIMES THEN THE WARNING STOPS AND MY DRIVER SEAT FUNCTIONS TO ALLOW ME TO GET OUT OF THE CAR. THIS IS A PAIN AND THE DEALER SAID THAT IF THE PROBLEM COULDN'T BE DUPLICATED, THEN THEY CANT DO ANYTHING ABOUT IT. I HAVE HAD THE TR…

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2
ODI 11195669 · 96,242 mi

INTERMITTENT LOSS OF BRAKES. BRAKE PEDDLE GOES TO THE FLOOR BOARD. ALSO ENGINE HAS NOW DIED TWICE WHEN IDLING ONCE AT A STOP, ONCE WHILE PARKED.

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ODI 11520962 · 136,000 mi

The contact owns a 2012 Ford Edge. The contact stated that while attempting to stop the vehicle, the brake pedal was depressed and extended to the floorboard. The vehicle failed to immediately stop, nearly causing a rear-end collision with another vehicle. The vehicle was taken back to an independent dealer who was unable to determine the cause of the failure. Additionally, while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal, with the check engine warning light and fuel filler inlet …

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3
ODI 11051846 · 53,500 mi

WHILE DRIVING MY 2012 FORD EDGE LIMITED WITH LESS THAN 60000 MILES THE VEHICLE JUST DIED IN THE MIDDLE OF TRAFFIC, NO STEERING, NO POWER NOTHING. THE PROBLEM HAS HAPPENED CLOSE TO 15 TIMES.

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ODI 11141302 · 58,919 mi

VEHICLE DISPLAYS A WARNING "VEHICLE COOLANT OVER TEMPERATURE" THE VEHICLE HAD BEEN INSPECTED TWICE AND THE TECHNICIANS CLAIMED NOT TO HAVE BEEN ABLE REPRODUCE THE ERROR AND ALSO CLAIMED THAT THE COMPUTER WAS NOT "SPITTING" OUT ANY ERRORS. THE MESSAGE DISPLAYS WITHIN THE FIRST FILE MILES AFTER THE CAR HAS BEEN STATIONARY FOR MORE THAN 2 HOURS AND IT IS DISPLAYED FOR 10-20 SECONDS.

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ODI 11542511

My engine stopped as I was driving approximately 60 mph on the highway. Weather clear, dry, 90 degrees. I coasted to the side of the road. Engine immediately started. I drove a short distance and the vehicle stalled again. It again started and I drove a short distance to pull into a safe location. As I was waiting for oncoming traffic so I could turn left into a driveway the vehicle stalled in the middle of the road. It again started and I was able to park in a safe location. The vehicle started and operated. I then drove the vehicle to …

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00—0
12
ODI 10515140

AFTER SEEING THE RECENT ISSUES W/ THE FORD V6 ECOBOOST ENGINE, I THOUGHT IT WISE TO TELL ABOUT THE 2.0L ECOBOOST ENGINE IN MY EDGE. AFTER OWNING THE VEHICLE LESS THAN A YEAR, I WAS DRIVING THRU A NEIGHBORHOOD AT A VERY SLOW PACE, I STARTED TO MAKE A RIGHT TURN & THE CAR SIMPLY DIED. NO SHAKING, NO WARNING. LOST ALL POWER STEERING & ENGINE COMPRESSION. TURNED OFF, RESTARTED & ALL WAS WELL. TOOK TO DEALERSHIP THE NEXT WEEK, IF WE CANT REPLICATE IT WE CANT FIX IT. LAST MONTH, MY WIFE WAS TURNING RIGHT SLOWLY INTO A PARKING LOT & IT HAPPENED AGAIN.…

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ODI 10606780 · 30,000 mi

ON MULTIPLE OCCASIONS WHILE DRIVING BETWEEN THE SPEEDS OF 25MPH AND 80MPH ON EUROPEAN ROADS/HIGHWAYS THE CAR LOSES ABILITY TO ACCELERATE REGARDLESS OF PRESSURE ON GAS PEDAL. I HAD TO PULL OVER, LUCKILY AVOIDING CARS AND POSSIBLE COLLISIONS. CAR DISPLAYED YELLOW WRENCH AND "AWD OFF" ON LEFT SIDE DISPLAY. ONCE IN SAFE AREA I TURNED OFF THE CAR, WAITED FOR A FEW MINUTES AND TURNED IT BACK ON WITHOUT IMMEDIATE INCIDENT. THIS HAPPENED A TOTAL OF 7 TIMES WITHIN A WEEK, HOWEVER, AFTER CONTACTING FORD SERVICE STATESIDE I WAS TOLD TO GO TO AN ITALIAN …

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ODI 10631097 · 44,000 mi

WHILE DRIVING AT 45MPH, VEHICLE LOST POWER TO THE EXTENT THAT I HAD TO PULL OVER ON THE SHOULDER. A MECHANIC WRENCH LIGHT APPEARED ON THE DASH. VEHICLE REMAINED RUNNING BUT IDLE WAS VERY ERRATIC. AFTER IGNITION WAS TURNED OFF, I USED A CODE READER AND DTC "P2111" APPEARED ON THE READER (THROTTLE BODY FAILURE). AFTER CLEARING THE CODE, I RESTARTED THE VEHICLE AND ENGINE IDLE APPEARED NORMAL. DROVE VEHICLE FOR 20 MILES WITH NO OTHER ABNORMALITIES. DURING A BRIEF REVIEW OF FORD RECALLS, TSB'S, ETC. I AM FINDING THAT THERE ARE KNOWN ISSUES WIT…

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Structure:Body:Door
34
ODI 10583533 · 72,000 mi

THE DOOR AJAR LIGHT STAYS ON NO MATTER HOW HARD YOU CLOSE THE DOOR. *TR

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ODI 10583699 · 40,000 mi

THE DOOR AJAR LIGHT FOR MY DRIVERS DOOR WILL NOT GO OFF. MY DOORS DO NOT LOCK BECAUSE OF THIS .A BELL CHIMES WHEN I STOP MY CAR ALSO BECAUSE OF THIS. *TR

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ODI 10593453 · 41,000 mi

DOOR AJAR SENSOR IN DRIVER DOOR MALFUNCTIONING. SHOWS DOOR IS STILL AJAR AFTER MULTIPLE DOOR SLAMS. *TR

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0
1
ODI 11452517

I believe the sunroof package to be defective as well as the electric system that is connected to the systems. I have brought the issue up with the dealership and they did not perform a proper diagnostic on the part to report any issues. I believe this is a safety issue as the windows and back gate open without prompt. I don't use the sunroof because it hasn't opened since a short time after my purchase. When the sunroof opened I tried to close it and the element that closes it popped above my head and threw the panoramic glass off the track. I…

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1
ODI 10576004

HAVING A PROBLEM WITH THE DRIVERS SIDE DOOR. THE DOOR IS COMPLETELY SHUT BUT THE DOOR AJAR LIGHT COMES ON. HAVE TO SLAM THE DOOR SEVERAL TIMES AND EVEN THEN THE DOOR AJAR WARNING COMES ON. I THINK THIS IS A SAFETY ISSUE THAT SHOULD BE LOOKED INTO. POSSIBLE LATCH REPLACEMENT. *TR

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00—0
Power Train
11
ODI 10625800 · 58,400 mi

ALARM AND DASH ICON WARN DRIVER TO SHIFT INTO PARK. I PULL OFF THE ROAD AND SHIFT INTO PARK WITH NO PROBLEM APPARENT IN THE SHIFT OR TRANSMISSION. THIS ALARM IS RECURRENT MOSTLY WHEN MOVING ON THE ROADWAY AND OCCASIONALLY WHEN CAR IS STILL. THIS PROBLEM ACCORDING TO THE FORD DEALER IS A DEFECTIVE SWITCH IN THE SHIFTER LEVER ASSEMBLY. THIS IS A $325 REPAIR AND TOO COMPLEX TO COMPLETE MYSELF. THIS ISSUE IS DISTRACTING TO SAFE DRIVING REQUIRING FINDING THE OK BUTTON OR PULLING OFF THE ROADWAY TO SHIFT THE LEVER. *TR

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ODI 10626073 · 48,562 mi

THIS HAS RECURRED 3 TIMES IN THE LAST 3 WEEKS. THE LAST TIME IT HAPPENED, I WAS BACKING OUT OF MY DRIVEWAY AND THE CAR STARTED JERKING, WOULDN'T ACCELERATE AND THE WRENCH LIGHT CAME ON. I TURNED THE VEHICLE OFF, WAITED A COUPLE OF SECONDS, RESTARTED IT AND IT WORKED GREAT. THE TIME BEFORE I WAS GOING ABOUT 55 MPH AND THE CAR DID THE SAME THING. I PULLED OVER TO THE SIDE OF THE ROAD, TURNED IT OFF AND RESTARTED AND IT WORKED GREAT. I'M AFRAID TO TRAVEL IN THE VEHICLE. THE FORD DEALERSHIP SAID IT'S THE ELECTRONIC THROTTLE BODY AND WILL COST…

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ODI 10631097 · 44,000 mi

WHILE DRIVING AT 45MPH, VEHICLE LOST POWER TO THE EXTENT THAT I HAD TO PULL OVER ON THE SHOULDER. A MECHANIC WRENCH LIGHT APPEARED ON THE DASH. VEHICLE REMAINED RUNNING BUT IDLE WAS VERY ERRATIC. AFTER IGNITION WAS TURNED OFF, I USED A CODE READER AND DTC "P2111" APPEARED ON THE READER (THROTTLE BODY FAILURE). AFTER CLEARING THE CODE, I RESTARTED THE VEHICLE AND ENGINE IDLE APPEARED NORMAL. DROVE VEHICLE FOR 20 MILES WITH NO OTHER ABNORMALITIES. DURING A BRIEF REVIEW OF FORD RECALLS, TSB'S, ETC. I AM FINDING THAT THERE ARE KNOWN ISSUES WIT…

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5
ODI 10610031 · 34,000 mi

I WAS UNABLE TO COME TO A COMPLETE STOP AND HIT A CONE IN NYC. AFTER, IT WAS EXTREMELY DIFFICULT TO COME TO A COMPLETE STOP. THE CAR WAS ABLE TO SLOW DOWN BUT IT TOOK TIME. I DROVE SLOW AND AWAY FROM OTHERS. THE BRAKES WERE HARD AND MADE NOISE WHEN I PUSHED DOWN ON THE BRAKES. WHEN I WENT TO THE DEALER, THEY INFORMED ME THAT FORD HAS AN EXTENDED WARRANTY ON THE PART AND I ASKED WHY WASN'T THE PART RECALLED IF IT PUT ME AND MY FAMILY IN HARMS WAY. WHY WASN'T I NOTIFIED PRIOR TO LOSING FULL BRAKING POWER? I AM THANKFUL THAT I NOTICED THE PRO…

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ODI 10860447 · 65,000 mi

I PURCHASED MY LOW MILEAGE EDGE FROM LOCAL FORD DEALER. EXPERIENCING PERIODIC ISSUE WITH CAR TRANSMISSION LAG OR JERKING WHEN ACCELERATING FROM STOP, AS AT A STOP SIGN OR PULLING OUT OF PARKING LOTS. TOOK TO DEALER SEVERAL TIMES, THEY CAN'T DUPLICATE ISSUE, NO CODES. MORE RECENTLY THE BACKUP CAMERA HAS INTERMITTENTLY FAILED. NO BACKUP GUIDELINES ARE PRESENT, SOMETIMES BACKUP CAMERA IS VISIBLE, THEN GOES BLACK, OTHER TIMES DOESN'T WORK AT ALL. NOW MY BRAKES ARE GIVING ME ISSUES. THE PEDAL WILL EITHER BE VERY HARD TO PRESS, AS IN LOSING POW…

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ODI 11039216

I HAVE THIS CAR IN THE SHOP FOR PTU X2, THE SENSORS IN THE CAR WENT OUT CAUSING THE SHIFTER AND LIGHTS AND DOORS NOT TO WORK THE BREAKS WENT OUT AND NOW THE CYCLIC CONVERTER IS GOING OUT AND THERE IS A GAS LICK SOMEWHERE IN THE CAR OR A VIPER LICK SOMEWHERE AND ALL OF THIS STARTED 3000 MILES OVER THE WARRANTY AND IT HAS BEEN IN SHOP A TOTAL OF 5 TIMES IN THE PAST 2 YEARS

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000
12
ODI 10515140

AFTER SEEING THE RECENT ISSUES W/ THE FORD V6 ECOBOOST ENGINE, I THOUGHT IT WISE TO TELL ABOUT THE 2.0L ECOBOOST ENGINE IN MY EDGE. AFTER OWNING THE VEHICLE LESS THAN A YEAR, I WAS DRIVING THRU A NEIGHBORHOOD AT A VERY SLOW PACE, I STARTED TO MAKE A RIGHT TURN & THE CAR SIMPLY DIED. NO SHAKING, NO WARNING. LOST ALL POWER STEERING & ENGINE COMPRESSION. TURNED OFF, RESTARTED & ALL WAS WELL. TOOK TO DEALERSHIP THE NEXT WEEK, IF WE CANT REPLICATE IT WE CANT FIX IT. LAST MONTH, MY WIFE WAS TURNING RIGHT SLOWLY INTO A PARKING LOT & IT HAPPENED AGAIN.…

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ODI 10606780 · 30,000 mi

ON MULTIPLE OCCASIONS WHILE DRIVING BETWEEN THE SPEEDS OF 25MPH AND 80MPH ON EUROPEAN ROADS/HIGHWAYS THE CAR LOSES ABILITY TO ACCELERATE REGARDLESS OF PRESSURE ON GAS PEDAL. I HAD TO PULL OVER, LUCKILY AVOIDING CARS AND POSSIBLE COLLISIONS. CAR DISPLAYED YELLOW WRENCH AND "AWD OFF" ON LEFT SIDE DISPLAY. ONCE IN SAFE AREA I TURNED OFF THE CAR, WAITED FOR A FEW MINUTES AND TURNED IT BACK ON WITHOUT IMMEDIATE INCIDENT. THIS HAPPENED A TOTAL OF 7 TIMES WITHIN A WEEK, HOWEVER, AFTER CONTACTING FORD SERVICE STATESIDE I WAS TOLD TO GO TO AN ITALIAN …

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ODI 10631097 · 44,000 mi

WHILE DRIVING AT 45MPH, VEHICLE LOST POWER TO THE EXTENT THAT I HAD TO PULL OVER ON THE SHOULDER. A MECHANIC WRENCH LIGHT APPEARED ON THE DASH. VEHICLE REMAINED RUNNING BUT IDLE WAS VERY ERRATIC. AFTER IGNITION WAS TURNED OFF, I USED A CODE READER AND DTC "P2111" APPEARED ON THE READER (THROTTLE BODY FAILURE). AFTER CLEARING THE CODE, I RESTARTED THE VEHICLE AND ENGINE IDLE APPEARED NORMAL. DROVE VEHICLE FOR 20 MILES WITH NO OTHER ABNORMALITIES. DURING A BRIEF REVIEW OF FORD RECALLS, TSB'S, ETC. I AM FINDING THAT THERE ARE KNOWN ISSUES WIT…

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Brake response concerns

156 mentions · 13.8% of complaints

Median mileage: 70,000 mi (121 usable records).

ODI 10461990 · 680 mi

DRIVER: 83 YEAR OLD WOMAN... NEW AUTO: FORD EDGE 2012, NO INJURIES, VEHICLE DAMAGE APPROX $2000.00 NO PROPERTY DAMAGE..... PROBLEM: LADY STEPPED ON ACCELERATOR RATHER THAN BRAKE.... REASON: THE BRAKE PEDAL AT REST IS HIGHER THAN THE ACCELERATOR PEDAL AT REST. THE DRIVER IS USED TO AN OLDER (CHRYSLER 2009) VEHICLE WHICH THERE WAS NOT AN APPRECIABLE DIFFERENCE IN PEDAL HEIGHT, STEPPED ON THE ACCELERATOR PEDAL, THINKING SHE WAS STEPPING ON THE BRAKE.... RESOLUTION: DISCUSSING THE INCIDENT, THE WOMAN WAS SEATED IN THE FORD EDGE AND ASKED …

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ODI 10471508 · 3,000 mi

CAR WAS IN REVERSE, BACKING OUT OF A GARAGE. THE POWER BRAKES FAILED ALTHOUGH I WAS STILL ABLE TO STOP THE CAR BY PRESSING HARD ON THE PEDAL. IT WAS AS IF THE POWER-ASSIST WENT OUT & PEDAL TRAVELED ALL THE WAY TO THE FLOOR. PROBLEM REPEATED, AGAIN WHEN IN REVERSE AND PARALLEL PARKING, ON 7/31. HAD THE CAR CHECKED AT THE FORD DEALER ON 8/4 BUT THEY DID NOT IDENTIFY A PROBLEM. SYMPTOMS REPEATED ON 8/10 WHILE BACKING OUT OF A PARKING SPACE AND ON 8/19, ALSO WHILE BACKING OUT OF A PARKING SPACE. SO FAR THIS HAS ONLY HAPPENED AT LOW SPEED WHIL…

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ODI 10505216 · 7,500 mi

ON 2 BACK TO BACK OCCASIONS BACKING OUT OF GARAGE AND DOWN THE DRIVEWAY, WHICH IS RATHER STEEP, THERE WAS NEEDED AN EXTREMELY HARD PRESSURE ON BRAKE PEDAL TO STOP THE CAR. IT WAS LIKE STOPPING A CAR WITHOUT POWER BRAKES, LIKE WHEN THE ENGINE IS OFF. ONCE CAR WAS ON FLAT ROAD IT BRAKED NORMALLY. THERE IS A SIMILAR COMPLAINT NOTED ABOUT THIS MODEL YEAR EDGE. *TR UPDATED 3/5/14*CN

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Warning lights and dashboard alerts

128 mentions · 11.3% of complaints

Median mileage: 56,500 mi (109 usable records).

ODI 10451866 · 2,600 mi

FORD HAS THE CHECK ENGINE LIGHT, WHICH THEY REFER IT TO "CHECK ENGINE SOON" THAT COMES ON. THERE IS A DEFECT WITH FORD'S CAPLESS FUEL TANK. SOMETHING ABOUT THIS ISSUE CAUSES THE CHECK ENGINE LIGHT TO LIGHT UP NON-STOP! I AM CONCERNED THAT DOWN THE LINE, THERE WILL BE NUMEROUS ISSUES WITH THE CAPLESS SYSTEMS. IT DOES NOT APPEAR DURABLE AND WILL COST HUNDREDS OUT OF THE POCKET OF OWNERS WHOSE WARRANTY WILL EXPIRE AFTER 2-3 YEARS!!!!!!!!!!! A SEARCH ON THE INTERNET DOES SHOW CONSUMERS WHO HAVE PROBLEMS WITH THIS TYPE OF SYSTEM, BUT THEN AGAIN T…

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ODI 10512270 · 47,000 mi

AT RANDON THE DRIVER DOOR AJAR LIGHT & WARNING WILL APPEAR. THIS PREVENTS DOORS FROM BEING LOCKED WHILE THE KEY IS IN THE IGNITION SWITCH. DOOR IS SECURE AND CLOSED. WARNING LIGHT WILL SOMETIMES COME ON WHILE DRIVING. I AM CONCERNED IT PRESENTS A SECURITY ISSUE WHILE DRIVING IN SOME URBAN AREAS. FORD DEALERSHIP WHERE I BOUGHT THE CAR SAID THAT THEY HAD SEEN THE PROBLEM BEFORE AND, SINCE IT WAS OUTSIDE THE WARRANTY PERIOD, WOULD COST APPROX. $300.00 TO REPAIR. *TR

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ODI 10573115 · 71,000 mi

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, THE DOOR AJAR WARNING LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE DRIVER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 71,000.UPADATED 04/29/14 MA THE CONSUMER STATED THE DOORS WILL NOT LOCK WITH THE KEY IN THE IGNITION, THE INTERIOR LIGHTS WOULD STAY ON AT NIGHT AND OCCASIONALLY AFTER THE KEY IS REMOVED, …

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

48 mentions · 4.2% of complaints

Median mileage: 51,000 mi (41 usable records).

ODI 10553253 · 42,053 mi

WHEN STEPPING ON THE BRAKES TO STOP, IT FELT LIKE THE CAR WOULD NOT STOP AND I WOULD NEED TO PRESS HARDER TO ENGAGE THE BRAKES. IF AT A STOP LIGHT WITH FOOT ON BRAKE FOR A PERIOD OF TIME, THE ENGINE WOULD STALL. THE PROBLEM WAS A LEAK IN THE BRAKE BOOSTER, WHICH BECAUSE OF MY MILES ON THE CAR OVER 36,000, IT WAS NOT COVERED BY WARRANTY. *TR

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ODI 10577609 · 15,400 mi

BACKING OUT OF MY DRIVEWAY AND DEPRESSED THE BRAKE AS I REACH THE BOTTOM OF MY DRIVEWAY AND IT WAS HARD TO PRESS AND DIDN'T NOT STOP MY VEHICLE. I HAD TO PRESS REALLY HARD ON THE BRAKE PEDAL TO GET IT TO STOP. PROCEEDED DOWN THE STREET, REACH A STOP SIGN AND PRESSED THE BRAKE PEDAL AND IT, AGAIN DIDN'T NOT WANT TO STOP. I HAD TO PUMP THE BRAKES AND THEN THE PEDAL WENT TO THE FLOOR AND BEGAN MAKING A SQUEALING/HISSING SOUND THEN MY VEHICLE STALLED. RESTARTED MY VEHICLE AND THEN IT DOES THE VERY SAME THING AT THE NEXT STOP SIGN I REACHED. DROVE B…

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ODI 10587571 · 41,000 mi

ON MULTIPLE OCCASIONS STARTING IN THE BEGINNING OF THE YEAR MY CAR STARTED STALLING AND WOULD JUST CUT OFF IN THE MIDDLE OF THE STREET. IT HAPPENED MANY TIMES AFTER THAT SO I TOOK IT TO MY LOCAL FIRESTONE BECAUSE MY CAR WAS OUT OF WARRANTY. THEY SUGGESTED IT MAY BE BAD GAS AND THEY DID A THROTTLE BODY FLUSH. SO BETWEEN THE FLUSH AND USING MID GRADE GAS FROM A DIFFERENT STATION IT WORKED FOR ABOUT 1,000 MILES THEN THE PROBLEM STARTED AGAIN. MY CAR WOULD SHAKE AND REV AND ON MANY TIMES CUT OFF IN THE MIDDLE OF AN INTERSECTION, THANK GOD IT NEVER…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

18 mentions · 1.6% of complaints

Median mileage: 60,000 mi (15 usable records).

ODI 10584595 · 40,000 mi

WHEN IN DRIVE, AND DOOR CLOSED, DOOR AJAR INDICATOR CONSTANTLY DINGS. WHEN CONTACTING DEALERSHIP, THEY ACKNOWLEDGED ITS A KNOWN ISSUE FOR THIS VEHICLE, YET FORD DOESN'T DEEM IT A SAFETY ISSUE, THEREFORE WON'T RECALL IT. IT IS A DISTRACTION, AND DOOR IS UNABLE TO BE LOCKED WHEN IN DRIVE, CREATING A SAFETY ISSUE. ALSO, SINCE THE VEHICLE THINKS THE DOOR IS OPEN, WHEN IN PARK AND LOCKED, INTERIOR LIGHTS WILL NOT GO OFF, LEADING TO BATTERY DRAIN. DEALERSHIP WANTS TO CHARGE A DIAGNOSTIC FEE, BEFORE IT WILL FIX THE PROBLEM WHEN THEY KNOW EXACTLY WH…

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ODI 10610140 · 20,100 mi

I RECENTLY PURCHASED A 2012 FORD EDGE. IN NOV. 2013 A WARNING STARTED SHOWING ON THE DASH EVERY TIME I CLOSE THE DOOR (EITHER DRIVER SIDE DOORS OR PASSENGER SIDE DOORS) THAT SAYS DOOR AJAR. NO MATTER HOW MANY TIMES I CLOSE THE DOOR IT STILL SAYS IT. IF I IGNORE IT AND DRIVE DOWN THE ROAD ANOTHER WARNING POPS UP THAT SAYS SHIFT INTO PARK. WHEN THESE WARNINGS ARE ON THE INTERIOR LIGHTS STAY ON AS WELL. WHICH COULD LEAVE TO A DEAD BATTERY . THESE WARNINGS GOING OFF EVERY FEW MINUTES IS VERY AGGRAVATING AND FOR ME A LITTLE SCARY AS WELL ESPECIALLY …

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ODI 10746619 · 61,000 mi

AS IS COMMON WITH THE FORD EDGE, THE DOOR AJAR ISSUE APPEARED ON MY CAR ABOUT A MONTH AGO. THE DASHBOARD INDICATES THE DRIVER DOOR IS OPEN EVEN WHEN CLOSED. THIS IS A BIG HEADACHE AS THE ALARM GOES OFF EVERY TIME YOUR FOOT COMES OFF THE BREAK AFTER A STOP. THE KEYLESS DOOR LOCKS ALSO DO NOT FUNCTION WITH AN "OPEN" DOOR. BEYOND THE HEADACHE, YOU HAVE THE SAFETY ISSUES. IF THE CAR THINKS THE DOOR IS OPEN, THE AUTOMATIC DOOR LOCKS WILL NOT ENGAGE. ADDITIONALLY, IN THE EVENINGS THE DOME LIGHT WILL REMAIN ON BECAUSE IT THINKS YOU ARE IN THE CA…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Steering assistance concerns

17 mentions · 1.5% of complaints

Median mileage: 47,600 mi (16 usable records).

ODI 10515140

AFTER SEEING THE RECENT ISSUES W/ THE FORD V6 ECOBOOST ENGINE, I THOUGHT IT WISE TO TELL ABOUT THE 2.0L ECOBOOST ENGINE IN MY EDGE. AFTER OWNING THE VEHICLE LESS THAN A YEAR, I WAS DRIVING THRU A NEIGHBORHOOD AT A VERY SLOW PACE, I STARTED TO MAKE A RIGHT TURN & THE CAR SIMPLY DIED. NO SHAKING, NO WARNING. LOST ALL POWER STEERING & ENGINE COMPRESSION. TURNED OFF, RESTARTED & ALL WAS WELL. TOOK TO DEALERSHIP THE NEXT WEEK, IF WE CANT REPLICATE IT WE CANT FIX IT. LAST MONTH, MY WIFE WAS TURNING RIGHT SLOWLY INTO A PARKING LOT & IT HAPPENED AGAIN.…

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ODI 10584363 · 34,200 mi

DRIVING FROM COLUMBUS, OHIO TO LOUISVILLE, KY I WAS STUCK IN SLOW MOVING TRAFFIC DUE TO AN ACCIDENT ON INTERSTATE 71 AT EXIT 14. WHILE CREEPING ALONG, MY EDGE LOW OIL PRESSURE INDICATOR LIGHT CAME ON AND THE ENGINE CUT OFF LEAVING THE VEHICLE WITHOUT POWER - BATTERY ACCESSORIES; SUCH AS THE RADIO STILL WORKED. BEST I CAN DESCRIBE IS SIMILAR TO THE OIL PUMP 'BURPED'. I PULLED INTO THE EMERGENCY LANE, PLACED THE CAR IN PARK, RESTARTED THE CAR, ALLOWED TO IDLE FOR A MINUTE OR SO AND PULLED BACK INTO TRAFFIC. MY CONCERN IS THAT THE ENGINE POWER…

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ODI 10606377 · 24,230 mi

IN STOP AND GO TRAFFIC AT LOW SPEEDS, THE VEHICLE HAS STALLED MULTIPLE TIMES (11 TIMES IN THE LAST YEAR AND A HALF). THE MOST RECENT TIME IN HEAVY, SLOW-MOVING CONSTRUCTION TRAFFIC. CAR LOSES ALL POWER WITHOUT WARNING. LOSS OF POWER STEERING, VERY TIGHT BRAKES, NO ACCELERATION POSSIBLE AND A LOW OIL WARNING. I HAVE TO TURN THE CAR OFF AND RESTART, THIS SOMETIMES WORKS, OTHER TIMES I HAVE NEEDED THE CAR TOWED BECAUSE IT DID NOT RESTART. THIS IS A COMPANY CAR AND IT HAS BEEN TO THE DEALERSHIP MULTIPLE TIMES, AND ONLY THIS LAST WEEK WAS ANYTHI…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Fuel smell or leak mentions

10 mentions · 0.9% of complaints

Median mileage: 60,000 mi (9 usable records).

ODI 10533254 · 3,000 mi

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED WHILE DRIVING 45 MPH, SHE BEGAN TO SMELL FUEL. THE VEHICLE WAS PULLED OVER AND THE HOOD WAS OPENED WHERE SHE OBSERVED SMOKE EMITTING FROM THE REAR OF THE ENGINE. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AS A FUEL LINE CRACK UNDER RECALL NHTSA CAMPAIGN NUMBER: 12V438000, FUEL SYSTEM, GASOLINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

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ODI 10537171 · 22,000 mi

WHILE DRIVING ON THE FREEWAY WE NOTICED A GAS SMELL COMING THROUGH THE AIR CONDITIONER. WHEN WE STOPPED ON AN OFF RAMP, SMOKE STARTED TO COME THROUGH THE AIR CONDITIONING VENT. WE TURNED THE CAR OFF AND EVACUATED. WITHIN A FEW MINUTES THE CAR WAS ENGULFED IN FLAMES. THERE IS A RECALL ON FILE THAT AFFECTS THE FUEL LINES BUT IT SAYS FORD CLAIMS THAT OUR VIN ISN'T INCLUDED IN THAT BATCH. *TR

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ODI 10547497 · 65,000 mi

FUEL LEAK 2012 FORD EDGE, ECO BOOST WHILE DRIVING MY 2012 FORD EDGE ECO BOOST HOME FROM WORK ON CA101 I NOTICED A FUEL SMALL IN THE CABIN OF THE VEHICLE. BY THE TIME I ARRIVED HOME (15 MILES LATER) THE FUEL SMELL WAS OVERWHELMING. ONCE I PARKED THE VEHICLE I GOT OUT OF THE CAR TO INSPECT THE VEHICLE I NOTICE A TRAIL OF FUEL BEHIND THE VEHICLE AND COULD HEAR "LIQUID" DRAINING FROM THE ENGINE SECTION. A LARGE POOL OF FUEL FORMED ON THE GROUND UNDER THE ENGINE SECTION. IN TOTAL AT LEAST ~4-6 GALLONS OF FUEL LEAKED ON THE ROAD AND MY DRIVE WAY. …

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Hard or delayed shifting

8 mentions · 0.7% of complaints

Median mileage: 56,781 mi (6 usable records).

ODI 10513381 · 10,000 mi

VEHICLE EXPERIENCES EXTREMELY HARD TRANSMISSION SHIFTS. WHEN SLOWING DOWN AND GOING TO SPEED BACK UP, TRANSMISSION APPEARS TO SHIFT INTO WRONG GEAR CAUSING VEHICLE TO BANG HARD THEN SHIFT INTO CORRECT GEAR TO THE POINT THE ENTIRE VEHICLE SHAKES/FEELS LIKE YOU WERE HIT. VEHICLE ALSO ENGAGES HARD INTO 1ST/2ND GEAR WHEN COASTING AND REAPPLYING GAS. I HAVE EXPERIENCED THE HARD SHIFT INTO GEAR ISSUE MULTIPLE TIMES (AT LEAST 10-15) AND 1ST/2ND GEAR ENGAGE BUMP EVERYDAY. THIS IS A PROBLEM THAT CONTINUES TO GET WORSE AND WILL PROBABLY LEAD TO TRAN…

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ODI 10626073 · 48,562 mi

THIS HAS RECURRED 3 TIMES IN THE LAST 3 WEEKS. THE LAST TIME IT HAPPENED, I WAS BACKING OUT OF MY DRIVEWAY AND THE CAR STARTED JERKING, WOULDN'T ACCELERATE AND THE WRENCH LIGHT CAME ON. I TURNED THE VEHICLE OFF, WAITED A COUPLE OF SECONDS, RESTARTED IT AND IT WORKED GREAT. THE TIME BEFORE I WAS GOING ABOUT 55 MPH AND THE CAR DID THE SAME THING. I PULLED OVER TO THE SIDE OF THE ROAD, TURNED IT OFF AND RESTARTED AND IT WORKED GREAT. I'M AFRAID TO TRAVEL IN THE VEHICLE. THE FORD DEALERSHIP SAID IT'S THE ELECTRONIC THROTTLE BODY AND WILL COST…

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ODI 10776549 · 38,500 mi

SOMETIMES WHEN I PUT THE CAR INTO PARK, I GET REPEATED WARNINGS TO "SHIFT TO PARK". IF I DON'T JIGGLE THE BUTTON ON THE SHIFT KNOB, MY SEAT AND OTHER ELECTRICAL COMPONENTS WILL NOT RESPOND. I HAVE TO START THE TRUCK A FEW TIMES, PUT IT THROUGH THE GEARS (IN DRIVE AND REVERSE), THEN I PRESS THE SHIFT RELEASE BUTTON SEVERAL TIMES THEN THE WARNING STOPS AND MY DRIVER SEAT FUNCTIONS TO ALLOW ME TO GET OUT OF THE CAR. THIS IS A PAIN AND THE DEALER SAID THAT IF THE PROBLEM COULDN'T BE DUPLICATED, THEN THEY CANT DO ANYTHING ABOUT IT. I HAVE HAD THE TR…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b