Auto Recall Watch
U.S. public vehicle records

2014 Ford ESCAPE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

2,086 owner complaints analyzed

16 distinct recall campaigns

75,000 mi median reported failure mileage

Scope: 2014 model year. Data updated: . 1,379 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 725 of 2,086 complaints (34.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting43821.0%
Engine operation21710.4%
Steering behavior1838.8%
Electrical and battery issues1316.3%
Braking behavior1185.7%
Fuel system concerns522.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
725
Power Train
452
Unknown Or Other
272
Electrical System
198
Engine And Engine Cooling
174
Steering
149
Fuel/Propulsion System
121
Structure:Body
68
Component breakdown data
CategoryCount
Engine725
Power Train452
Unknown Or Other272
Electrical System198
Engine And Engine Cooling174
Steering149
Fuel/Propulsion System121
Structure:Body68

Engine: 725; Power Train: 452; Unknown Or Other: 272; Electrical System: 198; Engine And Engine Cooling: 174; Steering: 149; Fuel/Propulsion System: 121; Structure:Body: 68

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
165
25,000 to 49,999
194
50,000 to 74,999
308
75,000 to 99,999
317
100,000 to 149,999
324
150,000 and above
71
Reported problems by failure mileage data
CategoryCount
Under 25,000165
25,000 to 49,999194
50,000 to 74,999308
75,000 to 99,999317
100,000 to 149,999324
150,000 and above71

Under 25,000: 165; 25,000 to 49,999: 194; 50,000 to 74,999: 308; 75,000 to 99,999: 317; 100,000 to 149,999: 324; 150,000 and above: 71

100,000 to 149,999 miles has the most reports with usable mileage (324). 707 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
5
2014
61
2015
58
2016
69
2017
165
2018
251
2019
286
2020
219
2021
136
2022
232
2023
206
2024
167
2025
146
2026
85
Complaints over time data
CategoryCount
20135
201461
201558
201669
2017165
2018251
2019286
2020219
2021136
2022232
2023206
2024167
2025146
202685

2013: 5; 2014: 61; 2015: 58; 2016: 69; 2017: 165; 2018: 251; 2019: 286; 2020: 219; 2021: 136; 2022: 232; 2023: 206; 2024: 167; 2025: 146; 2026: 85

Pattern summary

Engine leads the component reports. Transmission and shifting appears in 438 complaint narratives. Engine operation appears in 217 complaint narratives. Steering behavior appears in 183 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10546159 · 2013-09-30 (September 30, 2013)

PICKED UP MY BRAND NEW CAR, FORD ESCAPE S 2014, AND HAD THE AC SYSTEM RUNNING, WHEN I TURNED THE AC OF A STRANGE NOISE WAS AUDIBLE FROM THE REAR END OF THE CAR. I TOOK THE CAR BACK TO THE DEALERSHIP AND WAS TOLD IT WOULD BE AN EASY FIX. APPARENTLY TWO SCREWS HAD TO BE TIGHTENED AT THE SHOCK AND SUSPENSION. AFTER LEAVING THE DEALERSHIP WITH THE FIXED CAR' IT TOOK ABOUT 10 MIN TO HEAR THE NOISE AGAIN. THERE IS OBVIOUSLY A PROBLEM. I WILL TAKE THE CARE BACK AGAIN TO SEE WHAT THE NEXT STEP IS. VERY DISAPPOINTED. *TR

Owner-reported narrative. 100 miles reported. Look up ODI 10546159 at NHTSA ↗

Owner report 10548515 · 2013-10-19 (October 19, 2013)

EACH TIME THE DRIVERS OUTSIDE MIRROR IS TUCKED OR FOLDED IN AND RETURNED TO ITS DRIVING POSITION THE MIRROR DOES NOT RETURN TO THE SAME POSITION AND MUST BE READJUSTED FOR THE DRIVER TO HAVE PROPER AND SAFE VISION TO THE REAR OF THE VEHICLE. THE MIRROR HOUSING RETURNS TO THE CORRECT POSITION, BUT THE MIRROR INSIDE THE HOUSING DOES NOT RETURN TO ITS PROPER POSITION. THIS IS A MANUAL FOLDING MIRROR WITH ELECTRICALLY OPERATED MIRROR ADJUSTMENT. I CALLED FORD AND THEY AND THE DEALER SAID THERE IS NO FIX. THIS IS A SAFETY HAZARD IF YOU FORGET TO ADJ…

Owner-reported narrative. 1,200 miles reported. Look up ODI 10548515 at NHTSA ↗

Owner report 10549210 · 2013-10-23 (October 23, 2013)

TL* THE CONTACT OWNS A 2014 FORD ESCORT. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE AND STALL WHEN DRIVING 45 MPH AND ABOVE. THE CONTACT TOOK THE VEHICLE THE VEHICLE TO THE DEALER, WHO STATED THAT THE VEHICLE WAS BEING DRIVEN TOO SLOWLY. THE CONTACT WAS ADVISED TO APPLY THE ACCELERATOR HARDER WHEN ACCELERATING FROM A COMPLETE STOP. THE DEALER ALSO ACKNOWLEDGED THAT THEY WERE AWARE OF A TRANSMISSION ISSUE WITH THE MAKE AND MODEL BUT THEY WERE UNABLE TO REPAIR THE ISSUE. THE MANUFACTURER WAS CONTACTED BUT DID NOT PROVIDE ANY ASSISTANCE. …

Owner-reported narrative. 1,000 miles reported. Look up ODI 10549210 at NHTSA ↗

Owner report 10553721 · 2013-11-25 (November 25, 2013)

FIRST TIME (WHILE DRIVING)INSTRUMENT CLUSTER NEEDLES JUMPED, DISPLAY READ P TRANSMISSION NOT IN PARK. CYCLE REPEATED A COUPLE OF TIMES THEN CLUSTER LIGHT TURNED OFF AND NEEDLES WENT TO OFF POSITION. DISPLAY ONLY READ PRND AND MILEAGE. CAR TAKEN TO DEALER ON11-7-13. CLUSTER REPLACED BY DEALER. PICKED CAR UP FROM DEALER 11-15-13. REPAIR WORKED ABOUT FOUR DAYS AND SAME CLUSTER PROBLEMS RETURNED AND BECAME WORSE. MULTIPLE TIMES CLUSTER WOULD NOT COME ON WHEN STARTING, MULTIPLE TIMES (WHILE DRIVING) CAR BEEPS AND ALL WARNING LIGHTS TURN ON DI…

Owner-reported narrative. 400 miles reported. Look up ODI 10553721 at NHTSA ↗

Owner report 10556380 · 2013-12-17 (December 17, 2013)

I WAS DRIVING TO PICK UP MY DAUGHTER FROM SCHOOL AND THE CAR STEERING STIFFENED UP. I WAS IN THE PARKING LOT SO LUCKILY NOTHING HAPPENED. I STOPPED AND RESTARTED THE CAR BUT IT WAS STILL STIFF THAT IT WAS IMPOSSIBLE TO TURN AND TAKE CAR OUT OF THE LOT. I HAD TO LEAVE THE CAR THERE AND BRING THE KIDS HOME ON MY OWN. NOT WHAT YOU CAN EXPECT FROM A NEW CAR AND CERTAINLY VERY LUCK Y TO NOT HAPPEN ON THE HIGHWAY. FORD SAYING IT IS A MANUFACTURING DEFECT AND THEY FORGOT THE HARNESS IN THE POWER STEERING. IT WAS THEN TAKEN FROM A NEW CAR AND PLACED O…

Owner-reported narrative. 275 miles reported. Look up ODI 10556380 at NHTSA ↗

Owner report 10558310 · 2014-01-03 (January 3, 2014)

I WAS TRAVELING ON THE HWY AT 70MPH AND HEARD WHAT SOUNDED LIKE A SHOTGUN BLAST. I LOOKED AROUND AND HEARD WHAT ENDED UP BEING GLASS FALLING INTO MY REAR SEAT. MY REAR PANORAMIC GLASS HAD SHATTERED AND BLOWN UPWARD IN A WAY I'VE NEVER SEEN BEFORE AND I HAD NO IDEA WHAT CAUSED IT, AS THERE WERE ONLY CLOTHES AND A BOX IN THE REAR SEAT. I TOOK IT TO FORD AND MADE A CLAIM WHICH WAS DENIED. I AM CONFIDENT THIS PROBLEM IS A MANUFACTURING DEFECT, BUT FORD SAYS THIS BREAKAGE WOULD ONLY HAPPEN UPON INSTALLATION DUE TO USING TEMPERED GLASS. I DON'T BELIE…

Owner-reported narrative. 4,400 miles reported. Look up ODI 10558310 at NHTSA ↗

Owner report 10558608 · 2014-01-06 (January 6, 2014)

PICKED UP 2014 FORD ESCAPE 1.6 ECOBOOST- OCTOBER 2013- ENGINE RPM' S REV TO 3-4 FOR NO REASON - SPORADICALLY- WHEN REMOTE STARTED, AND WHEN ELECTRIC STARTING CAR. BRAKES LOUD WHISTLING NOISES- COMES AND GOES- AUTO LIFT GATE OPENS HALF WAY SOMETIMES, CLOSES ON YOU WHEN YOUR LOADING THINGS SOMETIMES, REAR DOOR BEHIND DRIVER -CHILD LOCKS ON- CANT TURN OFF- PASSENGER CANT GET OUT OF THAT SIDE OF CAR- NO HEAT! TEMP GAUGE JUMPS FROM C TO H THEN BACK TO C. NO HEAT IN CAR EVEN AFTER REMOTE STARTING VEHICLE 2-3 TIMES AND LETTING IT RUN- CAR IS ICE COL…

Owner-reported narrative. 300 miles reported. Look up ODI 10558608 at NHTSA ↗

Owner report 10559455 · 2014-01-11 (January 11, 2014)

DUE TO COLD WEATHER, WALKED OUT AND STARTED CAR, RIGHT FOOT ON BRAKE, RIGHT INDEX FINGER ON STARTER BUTTON, LEFT FOOT ON OUTSIDE PARKING LOT AND LEFT HAND HOLDING CELL PHONE. AFTER STARTING CAR, CLOSED DOOR, WENT BACK INTO OFFICE FOR OVER 3-5 MINUTES, DID FIVE WEB SEARCHES BEFORE SISTER WHO WORKS IN OFFICE CAME IN TO MY OFFICE AND TOLD ME MY CAR HAD BACKED A PERFECT U, MISSED 6 VEHICLES PARKED OUTSIDE AND HIT OUR OFFICE BUILDING. MY CAR IS JUST THE DISTANCE OF THE SIDEWALK AND WALL PLUS A FEW FEET WITH WINDOW BETWEEN US, I HEARD THE CAR RUNNI…

Owner-reported narrative. 5,303 miles reported. Look up ODI 10559455 at NHTSA ↗

Recall history

16 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

14V164000 · Seats:Front Assembly:Recliner

Reported: 2014-04-02 (April 2, 2014)

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Consequence: The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

Remedy: Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

NHTSA campaign record ↗
14V237000 · Air Bags:Side/Window | Air Bags:Frontal:Sensor/Control Module-Inactive

Reported: 2014-05-07 (May 7, 2014)

Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

Consequence: If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

Remedy: Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.

NHTSA campaign record ↗
14V239000 · Structure:Body:Door

Reported: 2014-05-07 (May 7, 2014)

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.

Consequence: A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.

NHTSA campaign record ↗
14V403000 · Visibility:Sun/Moon Roof Assembly

Reported: 2014-07-02 (July 2, 2014)

Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.

Consequence: If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.

Remedy: Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.

NHTSA campaign record ↗
14V495000 · Electrical System:Wiring

Reported: 2014-08-11 (August 11, 2014)

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

Consequence: The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.

NHTSA campaign record ↗
14V525000 · Fuel System, Gasoline:Delivery

Reported: 2014-09-02 (September 2, 2014)

Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.

Consequence: A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.

NHTSA campaign record ↗
14V597000 · Seat Belts | Air Bags:Side/Window | Air Bags

Reported: 2014-09-26 (September 26, 2014)

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

Consequence: The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

NHTSA campaign record ↗
15V005000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2015-01-09 (January 9, 2015)

Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.

NHTSA campaign record ↗
15V406000 · Electrical System: Instrument Cluster/Panel

Reported: 2015-06-24 (June 24, 2015)

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Consequence: If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.

Remedy: Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.

NHTSA campaign record ↗
16V643000 · Latches/Locks/Linkages:Doors:Latch

Reported: 2016-09-06 (September 6, 2016)

Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

NHTSA campaign record ↗
17V209000 · Engine And Engine Cooling:Engine

Reported: 2017-03-27 (March 27, 2017)

Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

Consequence: If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

Remedy: Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.

NHTSA campaign record ↗
17V472000 · Seats | Seat Belts

Reported: 2017-07-25 (July 25, 2017)

Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.

Consequence: The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.

NHTSA campaign record ↗
18V471000 · Power Train:Automatic Transmission:Lever And Linkage:Floor Shift

Reported: 2018-07-16 (July 16, 2018)

Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Consequence: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

NHTSA campaign record ↗
20V331000 · Latches/Locks/Linkages:Doors:Latch

Reported: 2020-06-08 (June 8, 2020)

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

NHTSA campaign record ↗
22V413000 · Power Train:Shift Linkage/Cable/Rod | Power Train:Automatic Transmission:Gear Position Indication (Prndl)

Reported: 2022-06-10 (June 10, 2022)

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

NHTSA campaign record ↗
26V011000 · Equipment:Electrical:Engine Block Heater

Reported: 2026-01-15 (January 15, 2026)

Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Consequence: An electrical short circuit can increase the risk of a fire.

Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

2,086 unique complaints in this selection. Analysis snapshot: 2026-09-30.

66.1%Usable mileage1,379 / 2,086 records
100.0%Valid incident date2,086 / 2,086 records
100.0%Valid filing date2,086 / 2,086 records
100.0%Ordered incident and filing dates2,086 / 2,086 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
7212.0%
ODI 10472691 · 1,000 mi

WHEN DRIVING AT HIGHWAY SPEEDS 55-60 AND THEN COASTING COMING TO A STOP, ONCE ENGINE/TRANSMISSION HITS AROUND 35-40...VEHICLE DOWNSHIFTS EXTREMELY HARD...CALLED DEALERSHIP AND THEY SAID THIS WAS NORMAL BEHAVIOR...I'VE NEVER HAD A VEHICLE BEHAVE LIKE THIS AND WOULD NOT CONSIDER THAT NORMAL.. *TR

Look up ODI 10472691 at NHTSA ↗

1,26546.0%
ODI 10480692 · 1,725 mi

MY 2013 FORD ESCAPE, 1.6 LITER ENGINE, HAD 3 RECALLS, (TWO WERE ENGINE FIRE RELATED). ALL 3 RECALL REPAIRS WERE DONE BY THE LOCAL FORD DEALER, SALEM, VA. WE PICKED VEHICLE UP AFTER THIRD RECALL WORK HAD BEEN DONE ON 9/17/12. WE ASSUMED THE RECALL WORK WAS DONE CORRECTLY, AND THAT FORD'S "FIX" WORKED CORRECTLY. ON 9/21/12 WE WERE TRAVELING EAST AT 65 MPH IN THE RIGHT LANE ON I-64 NEAR CHARLOTTESVILLE, VA. IT WAS ABOUT 1 PM IN THE AFTERNOON. THERE WAS A "POP" SOUND IN THE ENGINE AREA. INSTANTLY, THE ACCELERATOR HAD NO RESPONSE, THE HIGH ENGINE T…

Look up ODI 10480692 at NHTSA ↗

72534.8%
ODI 10563556 · 50 mi

WHEN THE VEHICLE IS BETWEEN 1400-1600 RPM IT STARTS TO VIBRATE AND DRIVES ROUGH. IS THIS USUAL? HAD IT TO TWO DIFFERENT DEALERSHIPS AND COMPLAINED TO FORD. NO SATISFACTION!! *TR

Look up ODI 10563556 at NHTSA ↗

23921.7%
ODI 10702413

THE ADDED REMOTE START WORKS. HOWEVER, WHEN YOU OPEN ANY DOOR TO GET IN THE ESCAPE...THE ENGINE SHUTS OFF. I WOULD THINK THAT THIS WOULD INCREASE THE WEAR AND TEAR ON THE ENGINE, STARTER, AND THE IGNITION DUE TO THE FACT THAT YOUR HAVING TO RESTART THE VEHICLE AGAIN.

Look up ODI 10702413 at NHTSA ↗

19917.7%
ODI 10894417 · 11,000 mi

LSUDDEN COMPLETE LOSS OF POWER UNEXPECTEDLY DRIVING AT LOW OR HIGH SPEED. RUFF RUNNING WITHOUT ABILITY TO ACCELERATE. WARING MESSAGE OF "HILL ASSIT" NOT ACTIVATED. VERY DANGEROUS SENARIO WHILE ON INTERSTATE. OCCURRED 3 (THREE) TIMES IN 2 DAYS. CAR WAS A HERTZ RENTAL CAR AND I WAS TOLD, AFTER COMPAINING THAT REQUESTED CAR WAS NOT AVAILABLE, THAT THIS CAR IS BETTER AND MORE RELIABLE THAN MY REQUESTED TOYOTA RAV 4. THINKING BACK IT'S AS IF THEY KNEW ABOUT THE ESCAPE'S LIABILITY.

Look up ODI 10894417 at NHTSA ↗

1,57358.5%
ODI 10967425 · 9,820 mi

WHILE DRIVING ON A HIGHWAY THE CAR BEGAN TO DECELERATE AND I WAS UNABLE TO ACCELERATE. A WARNING MESSAGE CAME ON ADVISING ME THAT THE AUTO START/STOP WAS NOT WORKING AND I MUST PUT THE CAR IN PARK AND AND RESTART THE ENGINE. THIS OCCURRED WHILE ON THE HIGHWAY.

Look up ODI 10967425 at NHTSA ↗

1,15164.0%
ODI 11101854 · 5,444 mi

MY 2018 FORD ESCAPE ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP TO HAVE IT CHECKED. THEY PUT A MACHINE ON IT AND SAID YOU NEED A NEW ENGINE. I WENT TO SEE MY SALESMAN AND HE WAS NOT IN. I CALLED THE NEXT DAY AND TOLD HIM ABOUT MY ESCAPE. I TOLD HIM I WOULD NOT FEEL SAFE IN IT NOW. HE SAID THERE WAS NOTHING THEY COULD DO. I CALLED FORD MOTOR COMPANY AND THEY STARTED A CASE FILE ON IT. FORD SAID THAT I NEED TO PICK UP MY ESCAPE WHEN IT IS READY AND DRIVE IT FOR AT LEAST 5 DAYS, AGAIN I TOLD THEM I DIDN'T FEEL SAFE. THE CASE WORKER SAID THAT…

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30952.6%
ODI 11184932 · 719 mi

SMELL ENTERS PASSENGER CABIN FROM WHAT APPEARS TO BE CATALYTIC EXHAUST FUMES WHILE DRIVING ON HIGHWAY.

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1217.6%
ODI 11300811

SINCE DAY ONE OF OWNERSHIP, IT HAS A VIBRATION IN THE STEERING WHEN APPROACHING 25MPH THEN THE VIBRATION CONTINUES ALL THE WAY TO 75MPH. ALSO AT APPROX. 25MPH AN LOW HUMMING SOUND STARTS. THE HUMMING SOUND GETS LOADER AS SPEED INCREASES ALONG WITH THE ROAD NOISE. THE HUMMING AND VIBRATION STOP AS SOON AS YOU TAKE YOUR FOOT OFF THE ACCELERATOR. BUT RESUMES AGAIN AS SOON AS THE ACCELERATOR IS PRESSED. THIS VIBRATION FEELS AS IF A WHEEL IS LOOSE OR COMING OFF OR THE THE ENGINE AND TRANSMISSION ARE GOING TO FAIL CAUSING A SERIOUS PROBLEM. THIS BY N…

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4412.6%
ODI 11425426

The contact’s daughter owned a 2021 Ford Escape. The contact stated that while her daughter was driving at an unknown speed, the coolant warning light illuminated. As the contact's daughter began to pull over, she began to lose control of the vehicle as a black smoke started coming from the engine. The vehicle caught on fire once the contact's daughter had exited the vehicle. The fire department arrived at the scene and was able to extinguish the fire. A fire report was filed. There was no injury reported. Due to the failure, the vehicle was in…

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3213.9%
ODI 11490344

Service engine soon light came on, and the car was very slow to get up to speed and it would no exceed 15MPH. Took it to the dealership and it was initially discussed as a crankshaft sensors that needed cleaning but while cleaning it they notices metal pieces in the oil. I was "recommended" an oil change that I had to pay out of pocket. and that did not solve the issue. Took the car back to the dealer and as of right now they are looking into replacing the engine entirely. Sill no ETA

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2828.3%
ODI 11539326

At approximately 1,000 miles on 2 separate occasions while traveling on the interstate, roughly 10 minutes apart, an audible chime and visual alert within the speedometer cluster appeared “engine coolant over temperature” for approximately 10 seconds. The temperature gauge within the cluster indicated normal, midway within the span of the gauge. The following day prior to starting the vehicle, a cold start essentially, the coolant level was “full”. I ran a “check engine” check with no stored codes in temporary or permanent storage. My 2023 Ford…

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1317.1%
ODI 11589494

I stopped one day to get some gas and when I tried to start my 2024 Ford escape back up it failed to turn over. I started to get notices from my Ford pass app stating that I was having some issues with my turbine. The vehicle was leaving me stranded every time I tried to start it and it would try to stall on me. The engine didn't seem like it had enough power to run at a proper and normal status as an engine should properly run. When I would start the vehicle it would only start one time and then proceeded to stall on me and leave me stranded e…

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520.8%
ODI 11679475

2025 Escape Safety Recalls* Instrument panel replacement Recall incomplete Replace instrument panel cluster Recall incomplete 2025 escape - inverted camera image Recall incomplete Block heater element replacement Recall incomplete Cylinder head replacement Recall incomplete Cylinder head inspectionreplacement Recall incomplete INVESTOR REPORTING cylinder head replacement recall. As this is a power train and engine part. RECOMMENDED that this recall broadcast for ALL OWNERS AND drivers of this type to STOP DRIVING immediately. While …

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266.7%
ODI 11720491

PHEV sometimes fails to "start". That is, vehicle will not enter "Ready" mode when brake is depressed and Start button is pressed. Instead, 'Refuel Error', 'Stop Safely Now', 'Service AdvancTrac', 'PreCollision Assist Not Available', and several other warnings appear. This only occurs on the first 'start' of the day, when the EV battery has been recharged overnight, indoors. Outdoor use/charging does not have this effect. Concerned that something is overheating during indoor charging. Dealer has not been able to fix.

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Power Train
6310.5%
ODI 10462911 · 3,500 mi

VEHICLE WAS BEING PREPARED TO BACK OUT OF LEVEL GARAGE ONTO DRIVEWAY WITH MILD DOWNHILL SLOPE. VEHICLE WAS STARTED, EMERGENCY BRAKE RELEASED AND AUTOMATIC TRANSMISSION PLACED IN REVERSE, DRIVER'S FOOT ENGAGED BRAKE. DRIVER REALIZED WALLET WITH DRIVER'S LICENSE WAS LEFT INSIDE HOUSE. TRANSMISSION PLACED IN PARK, DRIVER REMOVED FOOT FROM BRAKE AND EXITED VEHICLE. VEHICLE NOT NOTED TO BE MOVING WHEN DRIVER EXITED. DRIVER ENTERED HOUSE THROUGH GARAGE ENTRY, RETRIEVED WALLET. WHEN GARAGE WAS RE-ENTERED VEHICLE WAS BACKING OUT OF GARAGE ONTO DRIVEWAY…

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39014.2%
ODI 10484532 · 1,000 mi

THERE IS AN ACCELERATION LAG ON PARTIAL THROTTLE. THIS MAINLY OCCURS WHEN STARTING THE VEHICLE OR WHEN ACCELERATING AFTER A TURN. WHEN NO ACCELERATION IS FELT, THE THROTTLE PEDAL IS DEPRESSED FURTHER AND, AFTER A DELAY, THE VEHICLE TAKES OFF LIKE A ROCKET. WHEN DRIVING THE VEHICLE USING THE MANUAL SHIFT MODE, IT OPERATES WITHOUT AN ACCELERATION DELAY. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP FOR THIS PROBLEM. THEY LOOKED AT THE VEHICLE AND STATED IT DRIVES LIKE ALL OF THE OTHER 1.6 LITER ESCAPE VEHICLES ON THEIR LOT. THE DELAY IN ACCELER…

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45221.7%
ODI 10549210 · 1,000 mi

TL* THE CONTACT OWNS A 2014 FORD ESCORT. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE AND STALL WHEN DRIVING 45 MPH AND ABOVE. THE CONTACT TOOK THE VEHICLE THE VEHICLE TO THE DEALER, WHO STATED THAT THE VEHICLE WAS BEING DRIVEN TOO SLOWLY. THE CONTACT WAS ADVISED TO APPLY THE ACCELERATOR HARDER WHEN ACCELERATING FROM A COMPLETE STOP. THE DEALER ALSO ACKNOWLEDGED THAT THEY WERE AWARE OF A TRANSMISSION ISSUE WITH THE MAKE AND MODEL BUT THEY WERE UNABLE TO REPAIR THE ISSUE. THE MANUFACTURER WAS CONTACTED BUT DID NOT PROVIDE ANY ASSISTANCE. …

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26924.4%
ODI 10692693 · 788 mi

PURCHASED VEHICLE 1/30/2015 AND DROVE OFF LOT WITH 3 MILES ON IT. LESS THAN A WEEK LATER VEHICLE STARTED STALLING AT TRAFFIC LIGHTS AND HESITATING UPON ACCELERATION. VEHICLE WAS IN FORD REPAIR SHOP FOR 12 DAYS WITH 1200 WORTH OF PARTS REPLACED ON TRANSMISSION. PICKED UP VEHICLE WITH 810 MILES ON IT AND LESS THAN A WEEK AND 150 MILES LATER THE VEHICLE IS AGAIN STALLING AT TRAFFIC LIGHTS UPON ACCELERATION. THE VEHICLE IS DANGEROUS TO DRIVE! *TR

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30827.4%
ODI 10779154

VEHICLE WILL CHATTER AND VIBRATE WHEN GOING FROM REVERSE TO DRIVE MODE TO GO FORWARD, EVEN WHEN TOTALLY STOPPED TO GO FORWARD. BANGS IN WHEN APPLYING GAS LIGHT OR HARD TRYING TO GET OUT OF WAY OF ON APPROACHING TRAFFIC IN STREET AND PARKING SPOTS. BOUGHT IT BRAND NEW IN JULY 2015 STARTED FROM DAY 1WITH PROBLEM, TAKEN IT TO FORD DEALER 3 TIMES THEY KNOW OF PROBLEM, SAYS CANNOT FIX IT BECAUSE THEY SAY FORD HAS THEIR HANDS TIED UP AND WILL NOT AUTHORIZE TO HAVE IT FIXED YET. THAT THEY ARE AWARE OF PROBLEM.

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37413.9%
ODI 10946563 · 800 mi

HAVE NEW 2017 FORD ESCAPE 1.5 ECOBOOST SE 4WD. ONLY 800 MILES ON THE CAR. WHEN TURNING TIGHT TURNS, HEARING A LOUD GRINDING SOUND FROM REAR OF VEHICLE THAT IS NOT PRESENT WHEN TEST DRIVING OTHER NEW 2017 ESCAPES ON THE LOT WITH 4WD. ONLY DOES IT FROM A STOP AND BARELY MOVING, THEN SOUND GOES AWAY. CALLED FORD DETROIT, THEY SAID IT WAS NORMAL. WENT TO 3 DIFFERENT DEALERSHIPS, SAID THE SAME THING. HAVE A FRIEND WHO GOT THE SAME CAR BUT DIFFERENT COLOR. HAS 1000 MILES ON HIS AND IT DOES NOT MAKE THIS NOISE. SOUNDS LIKE AXLE BINDING AND WHEEL HOP B…

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26114.5%
ODI 11161299 · 3,500 mi

WHEN DRIVING THE VEHICLE AFTER A COLD NIGHT OR NOT BEING USED THE TRANSMISSION LAGGS SHIFTING BETWEEN 2-3 GEAR USUALLY ON SURFACE STREETS THERE IS A 3-5 SECOND DELAY IN ACCELERATION WHICH HAS ALMOST RESULTED IN TWO COLLISIONS FROM BEHIND. I TOOK IT TO THE DEALER WHICH YEILDED NO PROBLEMS FOUND. THE VEHICLE WAS PURCHASED BRAND NEW AND HAS LESS THAN 4000 MILES.

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12220.7%
ODI 11194073 · 1,000 mi

VEHICLE SHUTS OFF WHILE DRIVING. STEPS TO REPRODUCE ISSUE: KEYFOB IS INSIDE VEHICLE IN DRIVERS COAT POCKET, MOBILE PHONE IS INTERMITTENTLY CONNECTED TO VEHICLE VIA USB CORD, VEHICLE IS ON, ENGINE RUNNING, START/STOP IS ON, VEHICLE IS DRIVING THEN STOPS AT A STOPLIGHT, START/STOP ENGAGES AND IDLES ENGINE FOR AT LEAST 15 SECONDS. WHEN FOOT BRAKE IS RELEASED VEHICLE SHUTS OFF, INSTRUMENT CLUSTER, RADIO, INFOTAINMENT, ETC TURN OFF. TO RESTART VEHICLE TRANSMISSION MUST BE PLACED IN NEUTRAL OR PARK AND VEHICLE ON/OFF BUTTON PRESSED. VEHICLE RESTARTS,…

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22814.2%
ODI 11300811

SINCE DAY ONE OF OWNERSHIP, IT HAS A VIBRATION IN THE STEERING WHEN APPROACHING 25MPH THEN THE VIBRATION CONTINUES ALL THE WAY TO 75MPH. ALSO AT APPROX. 25MPH AN LOW HUMMING SOUND STARTS. THE HUMMING SOUND GETS LOADER AS SPEED INCREASES ALONG WITH THE ROAD NOISE. THE HUMMING AND VIBRATION STOP AS SOON AS YOU TAKE YOUR FOOT OFF THE ACCELERATOR. BUT RESUMES AGAIN AS SOON AS THE ACCELERATOR IS PRESSED. THIS VIBRATION FEELS AS IF A WHEEL IS LOOSE OR COMING OFF OR THE THE ENGINE AND TRANSMISSION ARE GOING TO FAIL CAUSING A SERIOUS PROBLEM. THIS BY N…

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4111.8%
ODI 11425732

The transmission automatically went into park in the middle of an intersection and was inoperable from that time and had to be towed from the intersection.

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3113.4%
ODI 11490344

Service engine soon light came on, and the car was very slow to get up to speed and it would no exceed 15MPH. Took it to the dealership and it was initially discussed as a crankshaft sensors that needed cleaning but while cleaning it they notices metal pieces in the oil. I was "recommended" an oil change that I had to pay out of pocket. and that did not solve the issue. Took the car back to the dealer and as of right now they are looking into replacing the engine entirely. Sill no ETA

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2222.2%
ODI 11552516

3 times, either merging on the highway or full throttle, vehicle screams overheat warning with wrench light for a couple of seconds and disappears. No limp mode or smoke at all. And coolant level is at MAX. No clue is this some sort of glitch or engine failure? Vehicles drives amazing and power is great. Maybe it’s a software glitch?

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22.6%
ODI 11653740

I have a loss of power when accelerating on my 2024 Ford Escape ST Line. This problem isn't all the time, I've noticed when I either fuel or driving off a hill of a driveway, similar to a restaurant hill and when proceeding to drive the vehicle will suddenly stop while I'm accelerating. When I take my foot off the accelerator then tap on the accelerator again, then it drives. This problem happens when driving in traffic. There's also a egg/sulfur smell while I'm driving on the expressway. Like it's misfiring. My frontend also rumble's when I' c…

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312.5%
ODI 11679475

2025 Escape Safety Recalls* Instrument panel replacement Recall incomplete Replace instrument panel cluster Recall incomplete 2025 escape - inverted camera image Recall incomplete Block heater element replacement Recall incomplete Cylinder head replacement Recall incomplete Cylinder head inspectionreplacement Recall incomplete INVESTOR REPORTING cylinder head replacement recall. As this is a power train and engine part. RECOMMENDED that this recall broadcast for ALL OWNERS AND drivers of this type to STOP DRIVING immediately. While …

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00.0%

No examples available for this selection.

Steering
13722.8%
ODI 10434868 · 235 mi

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH THE POWER STEERING FAILED AND IT BECMAE EXTREMELY DIFFICUTL FOR THE CONTACT TO CONTROL THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THEY WOULD LOOK INTO THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 235. THE VIN WAS UNAVAILABLE.

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29810.8%
ODI 10543417 · 750 mi

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATE THAT WHILE DRIVING 15 MPH, THE POWER STEERING ASSIST FAILED, CAUSING THE CONTACT TO CRASH INTO AN UNDISCLOSED OBJECT. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING INSPECTION OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 750.

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1497.1%
ODI 10556380 · 275 mi

I WAS DRIVING TO PICK UP MY DAUGHTER FROM SCHOOL AND THE CAR STEERING STIFFENED UP. I WAS IN THE PARKING LOT SO LUCKILY NOTHING HAPPENED. I STOPPED AND RESTARTED THE CAR BUT IT WAS STILL STIFF THAT IT WAS IMPOSSIBLE TO TURN AND TAKE CAR OUT OF THE LOT. I HAD TO LEAVE THE CAR THERE AND BRING THE KIDS HOME ON MY OWN. NOT WHAT YOU CAN EXPECT FROM A NEW CAR AND CERTAINLY VERY LUCK Y TO NOT HAPPEN ON THE HIGHWAY. FORD SAYING IT IS A MANUFACTURING DEFECT AND THEY FORGOT THE HARNESS IN THE POWER STEERING. IT WAS THEN TAKEN FROM A NEW CAR AND PLACED O…

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807.3%
ODI 10758943 · 450 mi

WHILE TURNING LEFT FROM A STOP SIGN, THE STEERING WHEEL LOCKED, CAUSING THE VEHICLE TO VEER INTO THE LANE OF ONCOMING TRAFFIC. THE DRIVER YANKED THE STEERING WHEEL HARD TO THE RIGHT AND THE VEHICLE RETURNED TO THE CORRECT LANE. THIS HAPPENED AGAIN ON 7/31/15 WHILE MAKING A RIGHT HAND TURN. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON 8/8/15 AND THE TECH INDICATED THERE WERE NO CODES; HOWEVER THE VEHICLE HAD AN ACTIVE RECALL OUT, WHICH THEY FIXED. IT HAPPENED ON THREE ADDITIONAL OCCASIONS BETWEEN 8/8/15 AND 8/21/15. IT SHOULD BE NOTED, THE VEHICLE…

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716.3%
ODI 10885168 · 2,557 mi

DRIVING MY FAMILY HOME FROM A VACATION, I LOST MY POWER STEERING ON THE MASSACHUSETTS TURNPIKE. THE VEHICLE HAS 2557 MILES ON IT. THE DASHBOARD INDICATED, "STEERING ASSIST OFF - SERVICE REQUIRED - I WAS TRAVELING AT HIGHWAY SPEED WHEN THIS OCCURRED AND FEARED FOR MY SAFETY, THE SAFETY OF MY FAMILY AND THE SAFETY OF OTHERS ON THE TURNPIKE. I CALLED MY DEALER WHO REFERRED ME TO FORD ROADSIDE ASSISTANCE. THE VEHICLE WAS FLAT BEDDED IN TO MY FORD DEALERSHIP. I CHECKED THE NHTSA WEBSITE TO SEE IF THERE WERE ANY KNOWN ISSUES RELATED TO STEERING WITH…

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491.8%
ODI 11000741 · 1,500 mi

MY CAR WAS RUNNING, BUT PLACED IN PARK, AND I WAS RUNNING TO GRAB SOMETHING FROM MY HOME. AFTER I EXITED THE CAR, I NOTICED MY CAR WAS ROLLING DOWN MY SLANTED DRIVEWAY, AND I RAN TO STOP IT. UNFORTUNATELY, THE CAR HIT ME AND RAN ME OVER RESULTING IN A BROKEN ANKLE. I BELIEVE THE CAR SLIPPED OUT OF GEAR WHILE IT WAS RUNNING, AND REVERSED DOWN THE DRIVEWAY.

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321.8%
ODI 11128379 · 9,000 mi

WENT TO STOP ON WET ROAD TRACTION CONTROL KICKED IN WHEELS LOCKED UP CAUSING ME NOT BE ABLE TO GUIDE MYSELF OFF THE ROAD FROM HITTING CAR IT FRONT SLIDE THE WHOLE CAR SHUT DOWN DOORS LOCKED CAUSING ME TO NOT BE ABLE TO GET OUT HAD TO KICK THE DOOR OPEN AND MY PHONE WAS HOOKED UP TO THE BLUETOOTH AND NO COPS WERE CONTACTED LIKE I WAS TOLD IT WOULD BE! IT FELT LIKE MY CAR WAS A ROBOT AND SHUT COMPLETELY DOWN AND I COULD NOT DO ANYTHING AFTER HITTING MY BRAKES IT WAS LIKE HAVING NO TIRES FROM THAT POINT ON AND MY CAR ONLY HAD 9,000 MILES ON IT!

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162.7%
ODI 11203056 · 800 mi

I BOUGHT THE CAR MARCH 20TH BRAND NEW. ON APRIL 14TH I WAS DRIVING IT HOME AND THE ENGINE STOPPED WORKING. ALL WARNING LIGHTS WERE FLASHING AND THE CAR JUST STOPPED WORKING IN THE MIDDLE OF THE ROAD. I COULD NOT GET IT STARTED AND WHEN I FINALLY DID IT WOULDN'T MOVE AND I COULD NOT SHUT IT OFF. THIS WENT ON FOR 2 AND A HALF HOURS. I FINALLY GOT IT HOME (DRIVEN BY MY HUSBAND) AND THE NEXT MORNING (MONDAY) WE GOT IT TOWED TO FORD DEALER. THE CAR WAS COMPLETELY DEAD MONDAY AND WAS NOT ABLE TO BE DRIVEN ONTO THE FLATBED TRUCK. WE PUT IN A CLAIM TO…

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181.1%
ODI 11342347 · 1,300 mi

ON THE 1.5L ENGINE WHEN YOU ARE ACCELERATING IN THE NORMAL DRIVING MODE YOU EXPERIENCE A VIBRATION IN THE STEERING WHEEL SIMILAR TO A FLAT TIRE. THE 2.0L ENGINE WITH THE SAME TRANSMISSION DOES NOT EXPERIENCE THE SAME PROBLEM.

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41.1%
ODI 11454276

We bought a new 2021 Ford Escape and within 2 weeks I noticed the steering would occasionally lock up for a few seconds when making a turn. It got worse over the week and at one turn I had to force the wheel back by using both hands on one side of the wheel causing a grinding sound. I would have driven up onto the sidewalk if I couldn't get it to come back. Brought it to the dealer's service center and was told by the service manager "this is a known issue (something in the steering column disintegrating) and they had fixed this same issue plen…

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52.2%
ODI 11590825

On three separate occasions, the steering wheel has locked while the vehicle is in drive. My safety is at risk as the car becomes inoperable. I brought the vehicle in for service, and was told they were unable to reproduce it. No warnings or alerts were received after the incidents.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

14.2%
ODI 11698285

Turn Signal is barely audible when turning. If the radio is on, or at higher speeds on the highway, it is impossible to hear the turn signal. Sometimes, you may miss hit the turn signal when changing lanes, and may not actual signal, when you meant to.

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00.0%

No examples available for this selection.

Electrical System
396.5%
ODI 10500045 · 7,600 mi

AFTER COMING TO A STOP AT A STOP SIGN THE VEHICLE STALLED - THE BATTERY LIGHT CAME ON - I PUT IT IN PARK TURNED THE IGNITION OFF AND THEN BACK ON AND RESTARTED - I DROVE IT TO THE DEALERSHIP - THEY SAID THEY COULD NOT VERIFY THE CONCERN - THIS IS THE SECOND INCIDENT. *TR

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33112.0%
ODI 10471204

WARNING LIGHT FAILED TO GO ON FOR A FLAT TIRE. LIGHT WENT ON WHEN TIRE WAS REMOVED. AFTER TEMPORARY TIRE WAS PUT ON 3 DIFFERENT LIGHTS KEPT FLASHING ON AND OFF WHEN DRIVEN. *TR

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1989.5%
ODI 10553721 · 400 mi

FIRST TIME (WHILE DRIVING)INSTRUMENT CLUSTER NEEDLES JUMPED, DISPLAY READ P TRANSMISSION NOT IN PARK. CYCLE REPEATED A COUPLE OF TIMES THEN CLUSTER LIGHT TURNED OFF AND NEEDLES WENT TO OFF POSITION. DISPLAY ONLY READ PRND AND MILEAGE. CAR TAKEN TO DEALER ON11-7-13. CLUSTER REPLACED BY DEALER. PICKED CAR UP FROM DEALER 11-15-13. REPAIR WORKED ABOUT FOUR DAYS AND SAME CLUSTER PROBLEMS RETURNED AND BECAME WORSE. MULTIPLE TIMES CLUSTER WOULD NOT COME ON WHEN STARTING, MULTIPLE TIMES (WHILE DRIVING) CAR BEEPS AND ALL WARNING LIGHTS TURN ON DI…

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12511.3%
ODI 10703798 · 30 mi

WARNING ON SCREEN. TAKE CAR TO DEALER IMMEDIATELY. I TOOK THE CAR TO THE DEALER AND AFTER SITTING THERE FOR OVER 3 HOURS I WAS TOLD THE ISSUE WAS THE COOLING TEMPERATURE SENSOR. WHEN THEY CAME TO TELL ME THE CAR WAS FINISHED I WAS TOLD THEY DID NOT DO ANYTHING BUT UNPLUG THE SENSOR AND WAIT 5 MINUTES THE RECONNECT TO CLEAR THE CODE. SINCE THEN THE CAR TAKES A LONG TIME TO HEAT UP FOR THE HEATER. IT WILL BLOW COLD AIR. I AM DISAPPOINTED WITH THIS CAR. I SHOULD NOT HAVE HAD TO WAIT OVER 3 HOURS AT THE DEALER EITHER FOR JUST UNPLUGGING THE SE…

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897.9%
ODI 10838238

2016 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SEVERAL MECHANICAL AND ELECTRICAL ISSUES THAT NEEDS TO BE ADDRESSED TO THE MANUFACTURER. *SMD THE CONSUMER STATED THE DEALER DID NOT PROVIDE THE VEHICLE THAT WAS AGREED UPON. BUT, PROVIDED ANOTHER VEHICLE THAT WAS NOT CONDUCIVE TO THE CONSUMER'S MEDICAL OR PERSONAL REQUESTS. UPDATED 10/2/2017*JS

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1485.5%
ODI 10971672 · 500 mi

MY FORD ESCAPE 2017 DEVELOPED HEATING AND A/C PROBLEMS. PURCHASED FORD ESCAPE 2017 ON 08/22/2016. ON 10/13/2016, MORNING, I LEFT HOME ON I-40 EB TOWARD WESTERN NY. I WAS ON THE ROAD ROUGHLY 2-HRS BEFORE I DETECTED BURNING SMELL IN THE CAR. WITHIN MINUTES OF BURNING SMELL, MY FORD ESCAPE 2017 HEATER OUTPUT BECAME UNBEARABLE ON MY RIGHT FOOT. I ATTEMPTED TO REDUCE THE HEATER OUTPUT BY REDUCING HEATER'S TEMPERATURE DIAL TO NO AVAIL. AS THE HEAT FROM THE CAR'S HEATER BURNED MY RIGHT FOOT, THE FOOT USE TO MANAGE THE ACCELERATOR & BREAK, I TURNED THE…

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512.8%
ODI 11093294 · 3,500 mi

BACK ELECTRIC TAILGATE DOES NOT CLOSE COMPLETELY. THIS IS INDICATED BY THE HORN DOUBLE HONKING WHEN LOCKING THE VEHICLE. HOWEVER, THERE IS NO INDICATOR ON THE DASH WHEN THE CAR IS ON THAT THIS IS NOT FULLY LATCHED. I BELIEVE THIS COULD LEAD TO EXHAUST IN THE CABIN, ESPECIALLY IF IDLING.

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366.1%
ODI 11194073 · 1,000 mi

VEHICLE SHUTS OFF WHILE DRIVING. STEPS TO REPRODUCE ISSUE: KEYFOB IS INSIDE VEHICLE IN DRIVERS COAT POCKET, MOBILE PHONE IS INTERMITTENTLY CONNECTED TO VEHICLE VIA USB CORD, VEHICLE IS ON, ENGINE RUNNING, START/STOP IS ON, VEHICLE IS DRIVING THEN STOPS AT A STOPLIGHT, START/STOP ENGAGES AND IDLES ENGINE FOR AT LEAST 15 SECONDS. WHEN FOOT BRAKE IS RELEASED VEHICLE SHUTS OFF, INSTRUMENT CLUSTER, RADIO, INFOTAINMENT, ETC TURN OFF. TO RESTART VEHICLE TRANSMISSION MUST BE PLACED IN NEUTRAL OR PARK AND VEHICLE ON/OFF BUTTON PRESSED. VEHICLE RESTARTS,…

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1549.6%
ODI 11301659 · 40 mi

MOST STATES REQUIRE TRAILERS OF 3,000LB GVWR, AND SOME STATES ONLY 1,500LB, TO HAVE AN INDEPENDENT BRAKING SYSTEM ON AT LEAST ONE AXLE OF THE TRAILER. FORD SELLS VEHICLES WITH FACTORY TOW PACKAGES RATED AT 3,500LB, BUT DOES NOT SUPPLY EVEN AN OPTIONAL ELECTRIC BRAKE CONTROLLER. FURTHER, THEY DON'T SUPPLY A "PLUG 'N' PLAY" HARNESS FOR AN AFTERMARKET CONTROLLER AS DO MANY MANUFACTURERS. THIS SITUATION HAS PREVAILED FROM AT LEAST 2013 ONWARD. WHEN WE PURCHASED OUR 2020 ESCAPE SEL WITH FACTORY TOWING, WE FULLY EXPECTED THAT THIS SHORTCOMING WOULD H…

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318.9%
ODI 11448644

I rented this Ford Escape from Avis this month and ran into what could have been an incredibly dangerous safety issue due to a massive oversight in the car's design. I installed a small booster seat in the passenger side back seat for my 10 year-old son. He got in the seat and attached his seat belt, which he has done hundreds of times before in our own car. About 1 hour into a 2-hour freeway trip, a notification went off on the dashboard, telling me that a seat belt in the back had come undone. My son tried frantically to reattach the buck…

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198.2%
ODI 11552085

During vehicle operation, on occasion, entire vehicle instrument panel goes dark and shuts off, which includes speedometer and warning lights. Cruise control deactivates and all displays and warning indicators de-luminate. System will turn back on and flash multiple error codes before returning to normal. Sync/navigation system will also go out.

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3939.4%
ODI 11548405

As I was driving home with about 5 minutes to go, in my brand new (2 week old)2023 Ford Escape, I smelled something burning. I pulled over and saw smoke so I turned off the car and got out. As I got out of the car I looked under and saw fire. I got away from the car and as I did, the fire kept growing and growing from under the hood. The fire went high enough to hit the trees on the side of the roasd. The police and fire department came and were able to put out the fire but not before the car was distroyed. There were no warning lights or any o…

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2532.9%
ODI 11589494

I stopped one day to get some gas and when I tried to start my 2024 Ford escape back up it failed to turn over. I started to get notices from my Ford pass app stating that I was having some issues with my turbine. The vehicle was leaving me stranded every time I tried to start it and it would try to stall on me. The engine didn't seem like it had enough power to run at a proper and normal status as an engine should properly run. When I would start the vehicle it would only start one time and then proceeded to stall on me and leave me stranded e…

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625.0%
ODI 11669703 · 1,500 mi

The contact owns a 2025 Ford Escape. The contact stated while driving at undisclosed speeds, the Forward Collision Avoidance system engaged erroneously. Additionally, the contact stated that while attempting to switch lanes at highway speeds, the Lane Departure Assist erroneously engaged and pulled the vehicle back into the initial lane, preventing the contact from switching lanes. The contact was uncertain whether a warning light was illuminated. The vehicle was taken to a dealer, where the computer system was reprogrammed; however, the failu…

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266.7%
ODI 11720491

PHEV sometimes fails to "start". That is, vehicle will not enter "Ready" mode when brake is depressed and Start button is pressed. Instead, 'Refuel Error', 'Stop Safely Now', 'Service AdvancTrac', 'PreCollision Assist Not Available', and several other warnings appear. This only occurs on the first 'start' of the day, when the EV battery has been recharged overnight, indoors. Outdoor use/charging does not have this effect. Concerned that something is overheating during indoor charging. Dealer has not been able to fix.

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Vehicle Speed Control
6911.5%
ODI 10449214 · 500 mi

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO HESITATE WHILE ACCELERATING. THE CONTACT ALSO NOTICED THAT THE VEHICLE WOULD DECELERATE WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 500. UPDATED 03/16/12*LJ UPDATED 05/03/12

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903.3%
ODI 10465273 · 700 mi

THE GAS PEDAL IS TOO CLOSE TO THE BRAKE. WHEN I WEAR BIG SHOES, THE BACK LEFT SIDE EDGE OF MY SHOE CATCHES THE BACK SIDE OF THE BRAKE WHEN I LIFT IT OFF THE GAS. SERIOUS PROBLEM THAT SHOULD BE CORRECTED. *TR

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412.0%
ODI 10625729 · 5,595 mi

TRAVELLING CENTER LANE ON ROUTE 81, AT 65 MPH, CAR LOST ALL THROTTLE, FELT LIKE IT CAME OUT OF GEAR, WHILE DRIVING, AND COULD NOT GET INTO GEAR. MANAGED TO GET OFF TO SHOULDER. HAD A TRACTOR TRAILER BEEN BEHIND ME, THERE IS NO DOUBT THEY WOULD'VE HIT ME. APPARENTLY THE DEALERSHIP HAD 3 OTHER FORD ESCAPES WITH THE SAME PROBLEM IN THEIR SHOP. ANOTHER FRIEND OF MINE JUST PURCHASED HER FORD ESCAPE A COUPLE OF MONTHS AGO, AND SHE HAD THE SAME PROBLEM. I FEEL THIS IS A SAFETY ISSUE, AS THIS HAPPENED WHILE I WAS TRAVELING AT 65MPH.

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131.2%
ODI 10807382 · 12,000 mi

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE ACCELERATED IN EXCESS INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS UNAVAILABLE.

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312.8%
ODI 10874926 · 20,000 mi

WHILE DRIVING AT HIGHWAY SPEED, THE CAR SHUTTERED AND FLASHED WARNING LIGHTS, THE POWER WAS DECREASED, THEN SHUTTERED AGAIN AFTER I PULLED OVER AND TURNED IT OFF

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311.2%
ODI 10946165 · 1,079 mi

UNINTENDED ACCELERATION WHEN PARKING AT SLOW SPEED WITH ECO ON. OFTEN SEEN INTO GARAGE WHICH IS SLIGHT INCLINE. AUTOMOBILE STOPS MOVING AND ANY TOUCH OF THE ACCELERATOR CAUSES FAST SURGE REQUIRING VERY QUICK BRAKING. VERY REPEATABLE UNDER SLOW CONDITIONS. SELLING DEALER CHECKED VEHICLE AND REPORTED THAT SYSTEM OPERATING AS DESIGNED WHEN AUTO STOP/START IS ACTIVATED. THIS DESIGN IS DANGEROUS AND THE SYSTEM SHOULD NOT DEFAULT TO ENGINE AUTO STOP ACTIVATED. *TR

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191.1%
ODI 11104604 · 6,500 mi

PURCHASED NOV 2017- ON MAY 23RD, 2018 MY CHECK ENGINE LIGHT CAME ON. I CONTACTED SERVICES AT THE FORD DEALER THE FOLLOWING MORNING. I WAS AT THE DEALER FIRST THING TUESDAY MORNING DUE TO THE HOLIDAY WEEKEND, WHERE THEY RAN DIAGNOSTICS ON MY VEHICLE. I WAS INFORMED THAT IT NEEDED A NEW ENGINE. THE ENGINE COOLANT HAD MIXED WITH OIL AND WAS IN THE 2ND COMPRESSION CYLINDAR AND A BULLETIN THAT THIS WAS THE STEPS TO BE TAKEN TO RECTIFY THE SITUATION. THE ENGINE WAS REPLACED WITH THE SAME ENGINE MODEL AS THE ORIGINAL WITH NO MODIFICATION THAT RECTIF…

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81.4%
ODI 11316885 · 3,889 mi

CAR ACCELERATED FROM 25 TO 75 MPH WITHOUT MY FOOT BEING ON ACCELERATOR. CRUISE CONTROL WAS OFF. SUBSEQUENTLY, STOPPED AND TURNED OFF VEHICLE. RESTARTED AND VEHICLE WOULD ACCELERATE FROM ANY SPEED WHEN I TOOK MY FOOT OFF THE ACCELERATOR. I HAD TO CONTROL MY SPEED ON A WINDING, NARROW, ROAD WITH NO SHOULDERS. I COULD ONLY CONTROL THE SPEED OF THE CAR BY RIDING THE BRAKES. THE BRAKES OVERHEATED. WHEN I CAME TO A STOP THE CAR ENGINE CONTINUED TO RUN AT 5,000 RPM. I CAME TO A STOP, THEN SHIFTED INTO PARK AND THE ENGINE CONTINUED TO RUN AT 4,500 RPMS…

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181.1%
ODI 11342512 · 2,000 mi

TL* THE CONTACT OWNS A 2020 FORD ESCAPE. THE CONTACT STATED THAT WHILE STOPPED AND PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A CONCRETE PILLAR. DURING THE CRASH FRONT END WAS SEVERELY DAMAGED BUT THE AIRBAG DID NOT DEPLOY. ALSO THE COLLISION ASSISTANCE SAFETY FEATURE DID NOT ACTIVATE TO AVOID THE CRASH. DURING THE INCIDENT THE DRIVER SUSTAINED AN INJURED CHEST WHICH DID NOT REQUIRE MEDICAL TREATMENT. NO POLICE REPORT WAS TAKEN. THE VEHICLE WAS NOT TOWED. THE LOCAL DEALER ROYAL OAK FORD L…

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41.1%
ODI 11638578

Over the past 4 months the powertrain malfunction light has illuminated 4 times on random occasions. The first time it came on while I was driving home from shopping. I did not notice the light until I stalled in the intersection trying to get on to the interstate. Stopped at the Ford dealership and insisted they scan it while the light was on. They refused and kept it for 2 days to tell me there was nothing wrong. Two weeks later, I was again traveling at an average speed. The light illuminated. Stopped at Advanced Auto Parts as it was late ev…

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83.5%
ODI 11479944

On June 21 Inn the afternoon my wife and I were driving on I-94 near Minneapolis, MN in a rental car. Suddenly the car started accelerating on its own – and the acceleration was aggressive (“pedal to the metal” type acceleration). I hit the brakes but nothing happened. As the car continued to accelerate I pumped the brakes taped on the accelerator and hit the ignition switch but nothing would slow the car. I could see congestion further ahead of us with slow moving vehicles and all lanes occupied. I started looking for an escape route – on…

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77.1%
ODI 11568800

Unknown

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33.9%
ODI 11628509

I’m having trouble accelerating when the vehicle is stopped at a stop sign or when making a left or right turn. This has been dangerous because I end up stuck in the middle of intersections without being able to move. The vehicle is new and has 1400 miles on it.

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14.2%
ODI 11737838 · 25,198 mi

The contact is currently renting a 2025 Ford Escape . The contact stated while attempting to park the vehicle, he took his foot off the accelerator pedal and the vehicle unintendedly accelerated independently. No warnings light illuminated. An independent mechanic or dealer was not contacted. The vehicle was taken to the dealer or an independent mechanic for diagnoses. The vehicle was not repaired. The contact mention this failure has occurred on two different occasions. The manufacturer was not notified of the failure. The approximate failure…

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00.0%

No examples available for this selection.

Unknown Or Other
447.3%
ODI 10453417 · 600 mi

WHILE DRIVING ABOVE 50MPH, GET A LOUD THUD, THUD, SOUND. ALONG WITH A CHANGE IN INTERIOR PRESSURE, OR REAR WHEEL PROBLEM. SLIGHT VIBRATION NOTICED. SOUND RELLY HURTS EARS HAVE TO REDUCE SPEED BELOW 50 MPH. DEALER HAS FAILED TO MAKE AN IN DEPTH INSPECTION OR TEST DRIVE SUV. FORD MOTOR COMPANY HAS INDICATED THIS IS WITHIN NORMAL OPERATING SPECIFICATIONS (MORE OR LESS). CURRENTLY PAYING FOR A SO CALLED TOP RTAED FORD PRODUCT. BUT I CAN NOT ENJOY THE FULL CAPACITY OF IT. MORE THAN 30 YEARS OF BUYING A FORD PRODUCT.

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30010.9%
ODI 10489374

RECALL NOTHING IS BEING DONE. *TR

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27213.0%
ODI 10558608 · 300 mi

PICKED UP 2014 FORD ESCAPE 1.6 ECOBOOST- OCTOBER 2013- ENGINE RPM' S REV TO 3-4 FOR NO REASON - SPORADICALLY- WHEN REMOTE STARTED, AND WHEN ELECTRIC STARTING CAR. BRAKES LOUD WHISTLING NOISES- COMES AND GOES- AUTO LIFT GATE OPENS HALF WAY SOMETIMES, CLOSES ON YOU WHEN YOUR LOADING THINGS SOMETIMES, REAR DOOR BEHIND DRIVER -CHILD LOCKS ON- CANT TURN OFF- PASSENGER CANT GET OUT OF THAT SIDE OF CAR- NO HEAT! TEMP GAUGE JUMPS FROM C TO H THEN BACK TO C. NO HEAT IN CAR EVEN AFTER REMOTE STARTING VEHICLE 2-3 TIMES AND LETTING IT RUN- CAR IS ICE COL…

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14112.8%
ODI 10750202 · 3,171 mi

WAS PULLING OUT OF A PARKING LOT AND HEARD A NOISE(I DESCRIBED THE NOISE LIKE A ROCK HITTING THE GLASS) LOOKED AT MY WINDSHIELD AND DIDN'T SEE ANYTHING. WENT HOME AND PARKED MY CAR IN THE GARAGE. GOT IN THE CAR A COUPLE DAYS LATER AND GOT IN THE CAR, STARTED THE CAR AND MY SUNROOF WENT BACK ABOUT AN INCH AND SHATTERED GLASS FEEL INTO THE CAR. CHECKED ON TOP OF CAR AND THE ROOF POPPED UPWARD AND SHATTERED. DID RESEARCH AND THE 2014 ESCAPE HAD THE SAME ISSUES.FORS REFUSED TO REPLACE THE SUNROOF BECAUSE THEIR ENGINEERS DECIDED FROM MY PHOTOS THAT …

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15113.4%
ODI 10862552

BROUGHT 2016 IN NOVEMBER 2015 AND CHECK ENGINE LIGHT WAS ON AND OFF ON STREETS OR HIGHWAY AND STAYED ON ALWAYS. TRUCK BEEN IN THE SHOP SINCE 3/22/16 TIL 4/13/16 THAN 4/19/16 TIL DATE. REASONS REPLACED COMPUTER PCM, REPAIRED WIRE TWICE, REPLACE CHIPS, REPLACE WIRE AGAIN. MCCARTHY FORD AND REGIONAL MANAGER NOT GOOD WITH FOLLOW UPS OR GOOD FAITH AGREEMENT.

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1535.7%
ODI 10979723 · 5,000 mi

THE VEHICLE IS MADE WITH RECYCLED AND/OR SOYBEAN BASED PRODUCT WHICH ATTRACT RODENTS, THIS NEW CAR HAS OVER 2000.00 OF RODENT DAMAGE NO ONE NOTIFIED ME ABOUT THIS ISSUE. WE HAVE DONE EVERYTHING WE CAN TO DETER MICE, CHIPMUNKS ETC. 2 OTHER VEHICLES PARKED IN THE SAME GARAGE DO NOT HAVE THIS ISSUE. THE PRODUCTS ARE DEFECTIVE BECAUSE THEY ARE A SOURCE OF FOOD FOR RODENTS. THE CARE HAS BEEN IN THE RIZZA FORD ORLAND PARK, IL SHOP 3 TIMES IN 1 1/2 MONTHS EACH TIME WITH RODENT DAMAGE. THIS IS DANGEROUS AS CAR STARTED SMOKING WHILE DRIVING IT BECAUSE …

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1055.8%
ODI 11110885 · 6,615 mi

AFTER HAVING INTERMITTENT PROBLEMS WITH THE REMOTE START NOT WORKING, I ATTEMPTED TO START THE VEHICLE FROM THE FORD PASS APP WHILE MY CAR WAS PARKED IN AN UNCOVERED LOT, WHICH DID NOT START. I STARTED REMOTELY FROM THE KEY FOB AND LOADED MY INFANTS CAR SEAT INTO THE CAR, PUT MY BAG IN THE CAR, AND SHUT THE DOOR. AFTER CLOSING THE DOOR, I HEARD THE LOCKS CLICK, AND THE ENGINE SHUT OFF. I WAS LOCKED OUT OF MY CAR WITH MY KEYS AND BABY LOCKED IN AND THE ENGINE OFF. I WAS ABLE TO UNLOCK THE CAR FROM THE APP BECAUSE MY PHONE WAS IN MY POCKET WHEN I…

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427.1%
ODI 11209894 · 3,000 mi

WHILE OPERATING THE VEHICLE AT APPROXIMATELY 70MPH ON THE INTERSTATE I NOTICED THAT ALL INSTRUMENT PANEL LIGHTING, GAUGES, AND DISPLAY SCREENS WENT OUT. THE GAUGE NEEDLES RETURNED TO THEIR 'HOME' POSITIONS. THERE WAS AN ERROR MESSAGE ON THE MAIN TOUCH SCREEN THAT SAID: NETWORK COMMUNICATION FAILURE. WORRIED, I TOOK THE NEXT AVAILABLE EXIT AND FOUND A PARKING LOT TO INVESTIGATE. I IMMEDIATELY TRIED TO SHUT THE ENGINE OFF, FIGURING THAT IF I COMPLETELY SHUT THE CAR DOWN THE SYSTEM WOULD SOMEHOW CORRECT ITSELF AFTER A 'REBOOT' OF THE THE PCM AND B…

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30719.2%
ODI 11316960 · 430 mi

THE BACKUP CAMERA HAS BEEN CHECKED AND "REPAIRED" TWICE. THE MONITOR WITHIN THE LAST FIVE DAYS HAS RAN A GAMETE OF PROBLEMS RANGING IN NOT DISPLAYING AN IMAGE TO THE IMAGE BEING DISTORTED WITH A SERIES OF LINES THAT MOVE VERTICALLY UP AND DOWN. THIS HAPPENS IN BOTH THE STATIONARY AND MOVING POSITIONS THE PASSENGER SIDE'S WARNING SYSTEM DOES LIGHT UP, BUT THERE IS NO RINGING SOUND MADE TO LET THE DRIVER KNOW THAT A VEHICLE IS IN THE DRIVER'S BLIND SPOT. THIS HAPPENS IN THE MOVING CONDITION.

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5917.0%
ODI 11447232

While driving on the interstate a fire started under the hood and shortly after smoke entered the driver cabin. Luckily I was able to pull over and get out of the vehicle before the fire reached the driver cabin. It is going to be investigated by a company hired by AAA, the appraiser from the insurance company was not able to find a cause due to the fire damage being too bad. The first warning message was engine coolant overtemperature and a couple of others followed.

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2410.4%
ODI 11505945

i was sold the 2022 escape by clement ford in ofallon mo. It was brand new with open safety recalll till this day they have not informed me of this safety recall purchased 12/3/2022 today is 2/7/2023 no letter nothing.

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99.1%
ODI 11548274

engine light came on took it into dealership. they said it was evap system then fixed it. picked car up in a wednesday by the friday, light came on again. took back into dealership, they didn’t detect any leaks.. said they were going to put in a canister purge solenoid. found out about 23S27.. apparently my vehicle vin doesn’t fall under that recall.. but yet my vehicle has all the signs.

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1621.1%
ODI 11640080

The voice assistance button and map are not working on my car. The problem started on [XXX]. This is used to control my phone because Ohio is hands-free and I cannot use my phone while driving. The map is not working. Also. The dealer could not fix the problem and for customer care could not fix the problem. They said it would not be fixed until the end of the year. It is now 2025 and they still have not fixed the problem. They do not consider this a recall and I don't understand why. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION…

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520.8%
ODI 11679475

2025 Escape Safety Recalls* Instrument panel replacement Recall incomplete Replace instrument panel cluster Recall incomplete 2025 escape - inverted camera image Recall incomplete Block heater element replacement Recall incomplete Cylinder head replacement Recall incomplete Cylinder head inspectionreplacement Recall incomplete INVESTOR REPORTING cylinder head replacement recall. As this is a power train and engine part. RECOMMENDED that this recall broadcast for ALL OWNERS AND drivers of this type to STOP DRIVING immediately. While …

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00.0%

No examples available for this selection.

Fuel/Propulsion System
13722.8%
ODI 10483151 · 75 mi

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE FUEL CAP WAS MISSING FROM THE VEHICLE. WHEN THE CONTACT WOULD REFUEL, HE COULD SMELL AN OVERPOWERING GASOLINE FUEL ODOR BEING EMITTED FROM THE VEHICLE BY THE TIME HE REACHED HIS DESTINATION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE NEWER FORD ESCAPE MODELS WERE BEING MANUFACTURED WITHOUT A FUEL CAP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 75. THE VIN WAS UNAVAILABLE.

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2479.0%
ODI 10480692 · 1,725 mi

MY 2013 FORD ESCAPE, 1.6 LITER ENGINE, HAD 3 RECALLS, (TWO WERE ENGINE FIRE RELATED). ALL 3 RECALL REPAIRS WERE DONE BY THE LOCAL FORD DEALER, SALEM, VA. WE PICKED VEHICLE UP AFTER THIRD RECALL WORK HAD BEEN DONE ON 9/17/12. WE ASSUMED THE RECALL WORK WAS DONE CORRECTLY, AND THAT FORD'S "FIX" WORKED CORRECTLY. ON 9/21/12 WE WERE TRAVELING EAST AT 65 MPH IN THE RIGHT LANE ON I-64 NEAR CHARLOTTESVILLE, VA. IT WAS ABOUT 1 PM IN THE AFTERNOON. THERE WAS A "POP" SOUND IN THE ENGINE AREA. INSTANTLY, THE ACCELERATOR HAD NO RESPONSE, THE HIGH ENGINE T…

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1215.8%
ODI 10648707 · 9,500 mi

I WAS DRIVING ALONG WITH CRUISE CONTROL ON AT 73 MPH, WHEN I COULD NO LONGER ACCELERATE, MY ESCAPE JUST DIED WITH NO WARNING LIGHTS, STALL OUT OR ANYTHING. JUST AS IF SOMEONE TURNED IT OFF. I HAD TO COAST TO THE SIDE OF THE ROAD. I WAITED A FEW MINUTES AND TRIED TO START IT AGAIN WITH NO LUCK. WHEN I TURNED THE KEY OVER, IT SEEMED LIKE IT WANTED TO START BUT WAS NOT GETTING THE GAS TO. I TRIED 3 MORE TIME AND FINALLY CALLED FORD ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST FORD DEALERSHIP. I AM WAITING ON A REPLY (WITH NO LOANER ETC) THE…

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504.5%
ODI 10689793 · 868 mi

BRAND NEW 2015 FORD ESCAPE DROVE FINE UNTIL 800 + MILES THEN... ACCELERATOR HESITATION OF 2-3 SECONDS OR MORE OCCURS AFTER INITIAL OR FIRST USE OF ACCELERATOR. HAPPENS AT ALL SPEEDS WARM OR COLD. UNSAFE TO PULL OUT OF DRIVEWAYS, MAKE LANE CHANGES SAFELY ETC IF ANY CARS WITHIN VIEW OR NEARBY. COMPLETELY UNSAFE TO DRIVE IN TRAFFIC. FIRST VISIT FOR REPAIR: FORD DEALER AND FORD MANUFACTURER EXPLAIN HESITATION BUT DO NOT DENY IT IS OCCURRING. SERVICE DRIVE AND MANUFACTURER EXPLANATION FOR HESITATION IS: "ENGINE IS GEARING DOWN" "THE TURBO IS…

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615.4%
ODI 10840053

TRANSMISSION SLIPS WHEN BACKING UP. PROBLEM IS PERIODIC BUT IS BAD ENOUGH THAT THE CAR WOULD BE SLOW TO REACT TO EMERGENCIES SUCH AS BACKING FROM INTERSECTION WHEN IT OCCURS. PROBLEM OCCURS WHEN CAR IS WARMED UP AND MOST OFTEN WHEN GOING FROM FORWARD TO STOP TO BACKING. WHILE PARKING THIS PROBLEM CAUSES THE CAR TO STALL AND THEN LURCH BACKWARDS.

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722.7%
ODI 10957007 · 250 mi

AUTOSTOP FEATURE ENDANGERS LIVES. I EXPERIENCED AN ALMOST FATAL SAFETY INCIDENT WITH THE AUTOSTOP ENGAGED. I WAS STOPPED, EXITING A PAVED DRIVEWAY ONTO A 2 LANE ROAD. I DECIDED TO MAKE A LEFT TURN ACROSS THE PATH OF A LARGE TRUCK THAT HAD JUST TURNED THE CORNER 300 FT AWAY. THE TRUCK SEEMED TO BE LUMBERING ALONG, SO I MADE THE DECISION TO PULL OUT ACROSS ITS PATH AND MAKE MY LEFT TURN. APPARENTLY THE TRUCK HIT ITS PEAK TORQUE AT THAT TIME AND SUDDENLY SPED UP, JUST AS I PULLED OUT! AT THIS SAME MOMENT,THE ENGINE DECIDED TO SHUT ITSEL…

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422.3%
ODI 11115292

GETTING TERRIBLE GAS MILEAGE ONLY ABOUT 17 MILES TO THE GALLON, HAD 60 MILES ON CAR WHEN LEASED AND THEY TOLD ME TO WAIT TILL I HAD A 1000 MILES NOW HAVE 2000 MILES AND STILL GETTING LOUSY MILEAGE. ALSO, STOP/START DOES NOT SEEM TO BE WORKING. ALSO KICK PLATE ON BACK DOESN'T WORK WELL. WELL, NOW TRY TO TAKE IT IN.

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152.6%
ODI 11451541

My vehicle is 2 yrs old and began having purge valve issues. Upon trying to fix the problem, I found that the part is on back order with no parts available anywhere in my region. Also while trying to locate the purge valve, part number: Gv6z9d289e, I found that several other people were also trying to locate the part indicating this is an issue in several vehicles. The vehicle vapor locks upon fueling possibly resulting in future engine damage.

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754.7%
ODI 11473997

The purge valve went out

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298.3%
ODI 11426742

Vehicle was being driven down the road. Vehicle stalled. Check engine light came on. Attempted to restart vehicle but vehicle stalled again. Smelled fuel. Heard a boom then fire ignited. Fire came from the underside of vehicle and flames were rising on driver side of vehicle with black smoke. Attempted to exit vehicle from driver side door but was unable to do so due to flames. Crawled over to passenger side of vehicle and exited the vehicle. Fire department extinguished the fire with water. Fire reignited and fire department extingui…

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2310.0%
ODI 11629080

April 2024 - While driving to work, I stopped at a stop sign. When I went to turn, the car went into neutral. I had to turn the car off and restart before I could change the gears. I took it to the dealer who stated they could not get the vehicle to replicate what happened and to keep eye on it. November 22, 2024 on my way home as I was exiting off the highway, the vehicle starting lunging then shifted into neutral on its own. I was able to stop and put it back into drive. When I tried to drive, it went back into neutral and started lunging for…

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77.1%
ODI 11548274

engine light came on took it into dealership. they said it was evap system then fixed it. picked car up in a wednesday by the friday, light came on again. took back into dealership, they didn’t detect any leaks.. said they were going to put in a canister purge solenoid. found out about 23S27.. apparently my vehicle vin doesn’t fall under that recall.. but yet my vehicle has all the signs.

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56.6%
ODI 11589494

I stopped one day to get some gas and when I tried to start my 2024 Ford escape back up it failed to turn over. I started to get notices from my Ford pass app stating that I was having some issues with my turbine. The vehicle was leaving me stranded every time I tried to start it and it would try to stall on me. The engine didn't seem like it had enough power to run at a proper and normal status as an engine should properly run. When I would start the vehicle it would only start one time and then proceeded to stall on me and leave me stranded e…

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28.3%
ODI 11718857

Electrical/Motor~ Yes, Myself, [XXX] daughter and others safety is at risk from stalling in a busy intersection. yes, its happened multiple times. The dealerships says its not throwing a code and have nothing to go off of. No, the manufacturer hasnt checked it. the RPM went up and down. No other lights on the dash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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133.3%
ODI 11720491

PHEV sometimes fails to "start". That is, vehicle will not enter "Ready" mode when brake is depressed and Start button is pressed. Instead, 'Refuel Error', 'Stop Safely Now', 'Service AdvancTrac', 'PreCollision Assist Not Available', and several other warnings appear. This only occurs on the first 'start' of the day, when the EV battery has been recharged overnight, indoors. Outdoor use/charging does not have this effect. Concerned that something is overheating during indoor charging. Dealer has not been able to fix.

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Engine And Engine Cooling
50.8%
ODI 10449214 · 500 mi

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO HESITATE WHILE ACCELERATING. THE CONTACT ALSO NOTICED THAT THE VEHICLE WOULD DECELERATE WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 500. UPDATED 03/16/12*LJ UPDATED 05/03/12

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1615.9%
ODI 10492721

2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE HOOD DAMAGE BY DEALERSHIP AND SEVERAL RECALLS. *SMD

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1748.3%
ODI 10559455 · 5,303 mi

DUE TO COLD WEATHER, WALKED OUT AND STARTED CAR, RIGHT FOOT ON BRAKE, RIGHT INDEX FINGER ON STARTER BUTTON, LEFT FOOT ON OUTSIDE PARKING LOT AND LEFT HAND HOLDING CELL PHONE. AFTER STARTING CAR, CLOSED DOOR, WENT BACK INTO OFFICE FOR OVER 3-5 MINUTES, DID FIVE WEB SEARCHES BEFORE SISTER WHO WORKS IN OFFICE CAME IN TO MY OFFICE AND TOLD ME MY CAR HAD BACKED A PERFECT U, MISSED 6 VEHICLES PARKED OUTSIDE AND HIT OUR OFFICE BUILDING. MY CAR IS JUST THE DISTANCE OF THE SIDEWALK AND WALL PLUS A FEW FEET WITH WINDOW BETWEEN US, I HEARD THE CAR RUNNI…

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383.4%
ODI 11457753

I'm having to fill my reservoir with coolant. There is an indicator on dashboard that states coolant low. I can't see any visible leaks under the hood or on the ground. I am not sure if the 2015 ford escapes are apart of a recall like the 2014 escapes. The lack of coolant circulation could cause the engine to overheat and experience a crack in the cylinder head. A cracked head can cause pressurized oil leaks, oil that can leak onto hot engines. There had been reported fires.

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514.5%
ODI 11459822 · 61,000 mi

The contact owns a 2016 Ford Escape. The contact stated while driving at 5 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the vehicle was misfiring. Additionally, the independent mechanic diagnosed that cylinder #2 and the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken back to the independent mechanic where cylinder #2 was replaced; however, the failure persisted. The vehicle was taken…

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48918.2%
ODI 11325402 · 48,000 mi

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE OVERHEATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CAVALIER FORD GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320) WHERE THE VEHICLE WAS DIAGNOSED WITH A COOLANT LEAK. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

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33518.6%
ODI 11459180

The engine of my 2018 Ford Escape failed while driving, indicating it was overheating and to pull over and turn off the vehicle immediately. I could feel a loss of response of the engine while I was driving accompanied by shuddering and an odd noise. This happened within 3 minutes of leaving my house on a cold day, traveling about 1/4 mile. Fortunately, I was on a back road with a low speed limit and could pull over to the shoulder safely. However, had this been on a highway I may have had major safety issues with loss of acceleration and abili…

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9215.6%
ODI 11449136

https://static.nhtsa.gov/odi/tsbs/2019/MC-10169807-0001.pdf My coolant is leaking into my cylinder. Making my car misfire and have P0301 code. Cylinder and spark plugs have been replaced. But error is still coming and coolant get lower every day. This needs to be recalled as many people are having this issue. Its not our fault and shouldn't have to pay to replace the short block and engine for a car's manufacturing issues. The car doesn't run right and its very pricey to fix.

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80.5%
ODI 11502499

The contact owned a 2020 Ford Escape. The contact stated while driving 15-20 MPH and coming to a stop with his wife in the front passenger seat and daughter in the rear seat, the coolant temperature warning light illuminated; however, the temperature gauge indicated that the vehicle temperature was normal. The contact then saw smoke coming out of underneath the hood of the vehicle. The contact parked and turned off the vehicle. The contact and his family immediately exited the vehicle. The contact stated that the front end of the vehicle burned…

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30.9%
ODI 11597590 · 35,000 mi

The contact owns a 2021 Ford Escape. The contact stated while driving approximately 65 MPH, the vehicle started shuddering and jerking abnormally. The contact also stated that the engine had overheated, and the vehicle could not be driven for more than an hour. The check engine and oil pressure warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

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41.7%
ODI 11623474 · 110,000 mi

The contact owns a 2022 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light continued to flash off and on, and the vehicle had experienced a loss of motive power. The vehicle was taken to the local dealer who diagnosed that the engine was faulty due to coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 110,000. The VI…

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22.0%
ODI 11591508 · 3,900 mi

The contact owns a 2023 Ford Escape. The contact stated while driving at approximately 50 MPH, he observed a warning chime dinging, the power train warning light illuminated, and the 'low engine coolant' message was displayed. The vehicle was taken to the residence. The contact's wife received a notification via the Ford Pass APP stating that “There was a failure with the vehicle and to see the dealer”. The vehicle was taken to a dealer where it was diagnosed that the engine and head gasket needed to be replaced. The vehicle was not repaired. T…

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11.3%
ODI 11594747 · 4,500 mi

The contact owns a 2024 Ford Escape. The contact stated while driving 65-70 MPH and depressing the accelerator pedal, the wrench warning light illuminated and the message "Engine over-temperature. Service Now" was displayed. The contact stated that the failure recurred several times while driving and depressing the accelerator pedal. The contact stated that the vehicle operated as needed upon releasing the accelerator pedal. The vehicle was taken to the dealer, where it was diagnosed that there were metal shavings in the engine cylinder head. T…

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416.7%
ODI 11727254 · 5,000 mi

The contact owns a 2025 Ford Escape. The contact stated that while driving at various speeds and turning the steering wheel, the vehicle stalled. The failure also occurred while making a turn from a complete stop. The vehicle was restarted. There was no warning light illuminated. The vehicle was taken to the dealer on several occasions; however, the dealer informed the contact that no failure was found. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling); a…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine50,100–98,000 mi74,000 mi453
ODI 10563556 · 50 mi

WHEN THE VEHICLE IS BETWEEN 1400-1600 RPM IT STARTS TO VIBRATE AND DRIVES ROUGH. IS THIS USUAL? HAD IT TO TWO DIFFERENT DEALERSHIPS AND COMPLAINED TO FORD. NO SATISFACTION!! *TR

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ODI 10576264 · 12 mi

LEASED THIS VEHICLE IN AUGUST, 2013. SINCE DAY ONE I HAVE NOTICED AN EXHAUST SMELL IN CABIN WHEN THE VEHICLE IS PUT INTO REVERSE AND OCCASIONALLY WHEN DRIVING AT LOW SPEEDS. I AM SENSITIVE TO ODORS IN GENERAL AND MY FAMILY MEMBERS ONLY SMELLED IT OCCASIONALLY, SO I DISREGARDED UNTIL RECENTLY THE ODORS ARE BECOMING STRONGER INSIDE THE CABIN AND NOT CLEARING WHEN WINDOWS ARE LOWERED TO AIR OUT. I WILL BRING THIS TO THE ATTENTION OF MY FORD DEALERSHIP WHEN IT GOES IN FOR MAINTENANCE SERVICE WHEN IT REACHES 10,000 MILES, BUT MAYBE SOONER TO HAVE IT…

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ODI 10577425 · 1,000 mi

I BOUGHT A NEW FORD ESCAPE IN FEBRUARY 2014. SINCE DAY ONE I HAVE NOTICED AN EXHAUST SMELL IN CABIN WHEN THE VEHICLE IS PUT INTO REVERSE AND OCCASIONALLY WHEN DRIVING AT LOW SPEEDS. SIMILAR TO WHAT OTHER CUSTOMER COMPLAINED. I WILL BRING THIS TO THE ATTENTION OF MY FORD DEALERSHIP WHEN IT GOES IN FOR MAINTENANCE SERVICE WHEN IT REACHES 10,000 MILES, BUT MAYBE SOONER TO HAVE IT LOOKED AT. *TR

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Power Train65,750–112,000 mi88,000 mi324
ODI 10549210 · 1,000 mi

TL* THE CONTACT OWNS A 2014 FORD ESCORT. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE AND STALL WHEN DRIVING 45 MPH AND ABOVE. THE CONTACT TOOK THE VEHICLE THE VEHICLE TO THE DEALER, WHO STATED THAT THE VEHICLE WAS BEING DRIVEN TOO SLOWLY. THE CONTACT WAS ADVISED TO APPLY THE ACCELERATOR HARDER WHEN ACCELERATING FROM A COMPLETE STOP. THE DEALER ALSO ACKNOWLEDGED THAT THEY WERE AWARE OF A TRANSMISSION ISSUE WITH THE MAKE AND MODEL BUT THEY WERE UNABLE TO REPAIR THE ISSUE. THE MANUFACTURER WAS CONTACTED BUT DID NOT PROVIDE ANY ASSISTANCE. …

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ODI 10553721 · 400 mi

FIRST TIME (WHILE DRIVING)INSTRUMENT CLUSTER NEEDLES JUMPED, DISPLAY READ P TRANSMISSION NOT IN PARK. CYCLE REPEATED A COUPLE OF TIMES THEN CLUSTER LIGHT TURNED OFF AND NEEDLES WENT TO OFF POSITION. DISPLAY ONLY READ PRND AND MILEAGE. CAR TAKEN TO DEALER ON11-7-13. CLUSTER REPLACED BY DEALER. PICKED CAR UP FROM DEALER 11-15-13. REPAIR WORKED ABOUT FOUR DAYS AND SAME CLUSTER PROBLEMS RETURNED AND BECAME WORSE. MULTIPLE TIMES CLUSTER WOULD NOT COME ON WHEN STARTING, MULTIPLE TIMES (WHILE DRIVING) CAR BEEPS AND ALL WARNING LIGHTS TURN ON DI…

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ODI 10558608 · 300 mi

PICKED UP 2014 FORD ESCAPE 1.6 ECOBOOST- OCTOBER 2013- ENGINE RPM' S REV TO 3-4 FOR NO REASON - SPORADICALLY- WHEN REMOTE STARTED, AND WHEN ELECTRIC STARTING CAR. BRAKES LOUD WHISTLING NOISES- COMES AND GOES- AUTO LIFT GATE OPENS HALF WAY SOMETIMES, CLOSES ON YOU WHEN YOUR LOADING THINGS SOMETIMES, REAR DOOR BEHIND DRIVER -CHILD LOCKS ON- CANT TURN OFF- PASSENGER CANT GET OUT OF THAT SIDE OF CAR- NO HEAT! TEMP GAUGE JUMPS FROM C TO H THEN BACK TO C. NO HEAT IN CAR EVEN AFTER REMOTE STARTING VEHICLE 2-3 TIMES AND LETTING IT RUN- CAR IS ICE COL…

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Unknown Or Other50,750–93,143 mi69,400 mi124
ODI 10558608 · 300 mi

PICKED UP 2014 FORD ESCAPE 1.6 ECOBOOST- OCTOBER 2013- ENGINE RPM' S REV TO 3-4 FOR NO REASON - SPORADICALLY- WHEN REMOTE STARTED, AND WHEN ELECTRIC STARTING CAR. BRAKES LOUD WHISTLING NOISES- COMES AND GOES- AUTO LIFT GATE OPENS HALF WAY SOMETIMES, CLOSES ON YOU WHEN YOUR LOADING THINGS SOMETIMES, REAR DOOR BEHIND DRIVER -CHILD LOCKS ON- CANT TURN OFF- PASSENGER CANT GET OUT OF THAT SIDE OF CAR- NO HEAT! TEMP GAUGE JUMPS FROM C TO H THEN BACK TO C. NO HEAT IN CAR EVEN AFTER REMOTE STARTING VEHICLE 2-3 TIMES AND LETTING IT RUN- CAR IS ICE COL…

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ODI 10608385 · 80 mi

WHILE DRIVING MY VEHICLE IT'S APPROACH SENSOR WENT OFF. I THOUGHT IT WAS DUE TO BEING IN TRAFFIC BUT THEN IT WENT OFF ON A CONSTANT HIGH PITCH SQUEAL. IT LASTED FOR ABOUT 3 MINUTES THEN SHUT OFF. THEN WHEN I WAS ON THE HANDS FREE TELEPHONE DEVICE THROUGH THE FORD CONSAL IT WENT OFF AGAIN AND I COULD NOT STOP THE VERY HIGH PITCH SQUEAL AND I HAD TO PULL OFF THE ROAD AND PUT IT IN PARK. THEN IT HAPPENED WHILE SITTING AT A STOP SIGN. THE SQUEAL WAS SO LOUD I WANTED TO TAKE THE VEHICLE TO FORD AND ASK FOR A REFUND. I COULD NOT STOP THE SOUND AND I…

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ODI 10608786 · 1,185 mi

THE VEHICLE STALLED WITH NO WARNING, WOULD NOT RESTART. HAVE HAD FOR 6 WEEKS. HAS BEEN AT DEALERSHIP AND THEY CANNOT IDENTIFY PROBLEM. 5 SENSORS ARE NOT COMMUNICATING FROM THE ENGINE. THEY HAVE CHANGED COMPUTER IT RESTARTED AND DIED AGAIN. FORD INSISTS THEY ARE GOING TO FIX IT AND ARE GOING TO FORCE ME TO TAKE IT BACK. *JS

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Electrical System33,300–90,000 mi60,000 mi113
ODI 10553721 · 400 mi

FIRST TIME (WHILE DRIVING)INSTRUMENT CLUSTER NEEDLES JUMPED, DISPLAY READ P TRANSMISSION NOT IN PARK. CYCLE REPEATED A COUPLE OF TIMES THEN CLUSTER LIGHT TURNED OFF AND NEEDLES WENT TO OFF POSITION. DISPLAY ONLY READ PRND AND MILEAGE. CAR TAKEN TO DEALER ON11-7-13. CLUSTER REPLACED BY DEALER. PICKED CAR UP FROM DEALER 11-15-13. REPAIR WORKED ABOUT FOUR DAYS AND SAME CLUSTER PROBLEMS RETURNED AND BECAME WORSE. MULTIPLE TIMES CLUSTER WOULD NOT COME ON WHEN STARTING, MULTIPLE TIMES (WHILE DRIVING) CAR BEEPS AND ALL WARNING LIGHTS TURN ON DI…

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ODI 10572758 · 150 mi

THE DASH LIGHTS WILL NOT DIM AUTOMATICALLY AS DESCRIBED IN THE MANUAL AS WELL AS FROM FORD TECHNICIANS. THEY ARE ON FULL BRIGHT ALL THE TIME. AN ANALOGY WOULD BE LIKE HAVING AN ONCOMING CAR HAVING ITS HEADLIGHTS ON HIGH BEAM AT NIGHT AND THEREFORE BE BLINDING. THERE IS A MANUAL OVERRIDE TO ADJUST BUT THIS MUST BE DONE EVERY TIME THE CAR IS STARTED. I TALKED TO A FORD REP AND WAS TOLD, "NOTHING IS PERFECT, DEAL WITH IT". THE LOCAL SERVICE DEPARTMENT HAS NO KNOWLEDGE ON HOW TO REPAIR IT AS FORD HAS YET TO ISSUE AN ADVISORY. I WOULD THINK FO…

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ODI 10593199 · 9,600 mi

WHILE DRIVING ON HIGHWAY I ACCIDENTALLY DEPRESSED THE KEYLESS START-STOP BUTTON. THE ENGINE SHUT OFF, POWER STEERING AND BRAKES WERE LOST AND ENGINE WOULD NOT RESTART BY PUSHING START-STOP BUTTON. I WAS ABLE TO SLOW CAR - WITH OTHER CARS CLOSE BEHIND- SHIFT GEAR SHIFT TO NEUTRAL AND APPLY BRAKE PEDAL SO THAT START-STOP BUTTON WOULD RESTART ENGINE. I HAVE HAD FORD DEALERSHIP CHECK KEYLESS START-STOP SYSTEM AND THEY INDICATE THAT SYSTEM WORKS AS IT SHOULD. START - STOP BUTTON IS LOCATED IN DRIVERS RIGHT KNEE AREA AND IS TWO INCHES FROM SIMIL…

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Engine And Engine Cooling75,000–122,000 mi100,000 mi145
ODI 10559455 · 5,303 mi

DUE TO COLD WEATHER, WALKED OUT AND STARTED CAR, RIGHT FOOT ON BRAKE, RIGHT INDEX FINGER ON STARTER BUTTON, LEFT FOOT ON OUTSIDE PARKING LOT AND LEFT HAND HOLDING CELL PHONE. AFTER STARTING CAR, CLOSED DOOR, WENT BACK INTO OFFICE FOR OVER 3-5 MINUTES, DID FIVE WEB SEARCHES BEFORE SISTER WHO WORKS IN OFFICE CAME IN TO MY OFFICE AND TOLD ME MY CAR HAD BACKED A PERFECT U, MISSED 6 VEHICLES PARKED OUTSIDE AND HIT OUR OFFICE BUILDING. MY CAR IS JUST THE DISTANCE OF THE SIDEWALK AND WALL PLUS A FEW FEET WITH WINDOW BETWEEN US, I HEARD THE CAR RUNNI…

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ODI 10564699 · 500 mi

THE CAR TAKES APPROXIMATELY 18-22 MINUTES TO ATTAIN A SAFE AND PROPER INSIDE VEHICLE TEMPERATURE. EVEN WITH A REMOTE START INSTALLED IT WILL USUALLY TWO STARTS FOR THE CAR TO REACH A TEMPERATURE THAT IS NOT DANGEROUS TO MY INFANT NEPHEW. I CAN NO LONGER PICK HIM UP WITHOUT WARMING CAR UP FOR HALF AN HOUR. I BROUGHT BACK TO FULLERTON FORD DEALERSHIP IN NJ AND WAS TOLD BY SERVICE MANAGER [XXX] THAT HE HAD THE SAME PROBLEM WITH HIS ESCAPE. HE WAS ABLE TO JUST GET ANOTHER CAR. THE AVERAGE PERSON LIKE MYSELF IS TOLD TO CONTACT FORD CORPORATE AND …

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ODI 11002119 · 65,000 mi

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, FLAMES ERUPTED UNDERNEATH THE VEHICLE AND UNDER THE HOOD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE DRIVER NOTICED FLAMES COMING FROM UNDER THE HOOD AND FROM THE ENGINE COMPARTMENT. THE FRONT OF THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO WATERFORD TOWING LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER A…

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Steering39,450–87,000 mi63,000 mi109
ODI 10556380 · 275 mi

I WAS DRIVING TO PICK UP MY DAUGHTER FROM SCHOOL AND THE CAR STEERING STIFFENED UP. I WAS IN THE PARKING LOT SO LUCKILY NOTHING HAPPENED. I STOPPED AND RESTARTED THE CAR BUT IT WAS STILL STIFF THAT IT WAS IMPOSSIBLE TO TURN AND TAKE CAR OUT OF THE LOT. I HAD TO LEAVE THE CAR THERE AND BRING THE KIDS HOME ON MY OWN. NOT WHAT YOU CAN EXPECT FROM A NEW CAR AND CERTAINLY VERY LUCK Y TO NOT HAPPEN ON THE HIGHWAY. FORD SAYING IT IS A MANUFACTURING DEFECT AND THEY FORGOT THE HARNESS IN THE POWER STEERING. IT WAS THEN TAKEN FROM A NEW CAR AND PLACED O…

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ODI 10593199 · 9,600 mi

WHILE DRIVING ON HIGHWAY I ACCIDENTALLY DEPRESSED THE KEYLESS START-STOP BUTTON. THE ENGINE SHUT OFF, POWER STEERING AND BRAKES WERE LOST AND ENGINE WOULD NOT RESTART BY PUSHING START-STOP BUTTON. I WAS ABLE TO SLOW CAR - WITH OTHER CARS CLOSE BEHIND- SHIFT GEAR SHIFT TO NEUTRAL AND APPLY BRAKE PEDAL SO THAT START-STOP BUTTON WOULD RESTART ENGINE. I HAVE HAD FORD DEALERSHIP CHECK KEYLESS START-STOP SYSTEM AND THEY INDICATE THAT SYSTEM WORKS AS IT SHOULD. START - STOP BUTTON IS LOCATED IN DRIVERS RIGHT KNEE AREA AND IS TWO INCHES FROM SIMIL…

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ODI 10608092 · 2,000 mi

THE VEHICLE'S STEERING IS TOO SENSITIVE AT HIGHER SPEED. GENERALLY SPEAKING ABOVE 65 MPH ANY MOVEMENT OF THE STEERING WHEEL WILL CAUSE THE VEHICLE TO GO THAT DIRECTION. WHEN A CORRECTION IS MADE, THE VEHICLE GOES THE OPPOSITE WAY (TOO MUCH) WHICH TENDS TO MAKE VEHICLE FEEL AND LOOK AS IF IT WANDERS ON THE ROADWAY. FROM WHAT I UNDERSTAND THIS IS DUE TO "ELECTRONIC STEERING." MANY COMPLAINS ARE FOUND ONLINE OF THE SAME PROBLEM WITH OTHER DRIVERS. THIS IS A DANGEROUS CRASH CAUSING PROBLEM AND DRIVERS NEED TO BE ON HIGH ALERT FOR THIS POTENTIA…

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Fuel/Propulsion System38,000–86,000 mi61,342 mi73
ODI 10648707 · 9,500 mi

I WAS DRIVING ALONG WITH CRUISE CONTROL ON AT 73 MPH, WHEN I COULD NO LONGER ACCELERATE, MY ESCAPE JUST DIED WITH NO WARNING LIGHTS, STALL OUT OR ANYTHING. JUST AS IF SOMEONE TURNED IT OFF. I HAD TO COAST TO THE SIDE OF THE ROAD. I WAITED A FEW MINUTES AND TRIED TO START IT AGAIN WITH NO LUCK. WHEN I TURNED THE KEY OVER, IT SEEMED LIKE IT WANTED TO START BUT WAS NOT GETTING THE GAS TO. I TRIED 3 MORE TIME AND FINALLY CALLED FORD ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST FORD DEALERSHIP. I AM WAITING ON A REPLY (WITH NO LOANER ETC) THE…

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ODI 10648720 · 8,000 mi

THERE'S A STRONG ODOR OF GASOLINE IN THE ESCAPE, ESPECIALLY AFTER FILLING IT UP WITH GAS. I HAVE ALSO NOTICED A LEAK OF GAS UNDERNEATH THE VEHICLE. *TR

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ODI 10672847 · 8,000 mi

MY MOTHER OWNS A 2014 FORD ESCAPE SE WITH THE 1.6L ECOBOOST ENGINE. SHE HAS NOTICED THAT MANY TIMES, SHE LIGHTLY STEPS ON THE GAS, AND THE CAR SUDDENLY REVS IT'S ENGINE IN THE 3000-4000 RPM RANGE WHEN THE TRANSMISSION IS IN DRIVE. BASICALLY, IT DIDN'T WANT TO GO. SHE TOOK IT TO THE DEALERSHIP TO SEE IF THEY COULD FIND OUT THE PROBLEM, AND THEY SAID NOTHING WAS WRONG. I SURE WOULD HATE TO SEE MY MOTHER SERIOUSLY HURT DUE TO THESE PROBLEMS WITH HER CAR. *TR

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Structure:Body27,075–70,250 mi44,000 mi40
ODI 10578217 · 17,686 mi

FRIDAY EVENING I NOTICED SOMETHING HANGING DOWN FROM THE FRONT OF MY CAR. THE HARD PLASTIC AND WHAT I WILL DESCRIBE AS FIRE RESISTANT INSULATOR WAS 1/2 OFF. THE PINK PLASTIC BOLT IN THE FRAME WAS BROKEN AND FURTHER BACK WHERE IT APPEARS TO HAVE BEEN ATTACHED WITH A METAL BOLT; THE HOLE AROUND IT ON THE PLASTIC WAS TOO LARGE. NOW THERE ARE VARIOUS ELECTRONIC PARTS, BELTS, ETC EXPOSED. I WAS TOLD BY FORD THAT SOMETHING HIT THE CAR OR PERHAPS HAD BEEN BACKED INTO BY ANOTHER VEHICLE NOT LEAVING VISIBLE DAMAGE, BUT CAUSING PRESSURE UNDERNEATH, OR TH…

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ODI 10604615 · 6,500 mi

DOORS WOULD NOT ALWAYS LATCH SHUT IN COLD WEATHER. NOTIFIED FORD SERVICE ON LINE AND PROVIDE A PHOTO OF THE PROBLEM. THEY SAID THEY WOULD GET BACK TO ME BUT NEVER DID. I FOLLOWED UP WITH FORD SERVICE A COUPLE MONTHS LATER AND THEY SAID TO TAKE THE VEHICLE IN TO MY DEALER. AFTER BRINGING THE VEHICLE IN MAY 2014 FOR THIS ISSUE, I FOUND OUT RECALL 14S03 EXISTED FROM THE DEALER. THEY INFORMED ME THEY APPLIED THE FIX BY ADJUSTING ALL DOOR HANDLES. THE PROBLEM WAS NOT RESOLVED AS IT'S NOW HAPPENING IN THE WARM WEATHER.COMPLAINED TO THE DEALER AN…

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ODI 10629700 · 16,000 mi

THE DOOR HANDLE STUCK IN THE OPEN POSITION PREVENTING THE DOOR FROM LATCHING CLOSED. THE DEALER HAS TRIED TO RESOLVE THREE TIMES NOW AND IT'S CONTINUES TO GET HAPPEN AND IN FACT GETTING WORSE. FORD`S CUSTOMER RELATIONSHIP CENTER HAS BEEN NOTIFIED BEGINNING ON JANUARY 19, 2014. LAST CONTACT WITH FORD`S CUSTOMER RELATIONSHIP CENTER WAS ON AUGUST 26, 2014 WITH NO RESOLUTION. *TR

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

26V011000 · 2026-01-1519 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-1016None
ODI 11617619

Coolant fluid is leaking into engine cylinder #3. Yes, the vehicle would be available for inspection upon request. The coolant leak can cause the car can overheat, leading to a loss of power, poor performance, and potential engine damage An engine coolant system pressurized diagnostic test was performed by Stuckey Ford in Bellefonte, PA. I will have the report from this test when I pick up the car from the shop. Previous owner stated that one of the spark plugs needed to be changed, but did not disclose engine coolant leak. After purchasi…

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ODI 11617723

During an oil change, the technician discovered 14 of the 20 lug nuts had swelled and needed replacement for a 2014 Ford Escape. The cost was $110. The service manager stated the technician would not put the old lug nuts on the vehicle since it was a safety issue. He said the nuts could not be removed with the lug wrench which comes with the vehicle and there is potential for the nuts to crack. He said Ford is aware of the problem and the cause is defective lugs especially in an environment where salt and brine solutions are used for snow a…

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ODI 11617745 · 134,615 mi

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that there was coolant intrusion into the engine and the engine needed to be replaced. The contact researched and became aware of TSB: 22-2229. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 134,615.

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2024-119None
ODI 11623081 · 165,000 mi

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 40 MPH, the message "Transmission Fault - Service Now" was displayed. The contact depressed the accelerator pedal, however, the engine only revved, and the vehicle was losing motive power. The contact pulled over, turned off, and restarted the vehicle however, after shifting to drive(D) the vehicle failed to respond. The vehicle was towed to an independent mechanic, and it was diagnosed and determined that the transmission needed to be replaced. The vehicle was …

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ODI 11623238

At 104,000 miles the cars ability to shift gears was gone. Engine Light comes on dash. Took to certified mechanic and they confirmed it was a TRANSMISSION failure and I needed a new transmission. There were no warning lights on prior to the failure. Vehicle has had one owner and has been serviced regularly. All records to prove it. Cost of repair, $6000!!!!

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ODI 11623573

My engine is leaking coolant and requiring me to have to constantly add it! Now coolant is leaking while I am driving it causing my car to overheat.

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2024-1211None
ODI 11628116

Constant Coolant Leaks affecting the engine The vehicle is available for inspection Vehicle breaks down very easily now so safety is a concern This problem has been repaired several times. Yes the vehicle has been inspected Yes there were warnings. The vehicle now has a constant engine light that will not go away

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ODI 11628308 · 97,000 mi

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, an unknown message displayed on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel pump needed to be replaced. The local dealer was contacted; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.

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ODI 11628311

I purchased a 2014 Ford Escape last month. I thought Ford was a reputable company until I filled up my gas tank. Imagine my surprise when my car that I had only owned for two days, didn't start after getting gas. Thankfully a customer at the gas station told me he had the same problem and to rev the engine as I'm turning the ignition. Now every time I get gas, I have to rev the engine while trying to start the vehicle. Then after starting, I have to continue to give it gas so it won't die. It has died on me once while pulling out of the gas sta…

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2025-0114None
ODI 11633658

Coolant In Cylinders, White Exhaust Smoke

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ODI 11634191

Rapidly losing coolant without being able to find any leaks with the assumption it’s going into my engine. This also explains why my engine has been acting a bit funny.

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ODI 11634439 · 98,000 mi

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the check engine warning light illuminated. The failure persisted with the message that the engine was overheating before the vehicle went into LIMP Mode. The vehicle was towed to an independent mechanic on two separate occasions where the spark plugs and other engine repairs were performed; however, the failure persisted. The vehicle was taken back to the independent mechanic where the vehicle was diagnosed with engine failure, and the contact was provided…

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2025-0219None
ODI 11640631

Engine has antifreeze leak. (white smoke and bad smell noticed in [XXX] On August 9th, Ford Motor stated that I need a new engine due to antifreeze leak. $9,999.00 is what they quoted me for a new engine. The car has sat for months since August. I do not have $9,999.00 for a new engine. Per other recall information on the same type of vehicle and engine. The engine could catch on fire. Yes, diagnosed and confirmed by Ford Motor Auto Ranch, Ontario Oregon on 8/9/2024. No, the vehicle has not been inspected by police or insurance. No, there has …

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ODI 11640721 · 91,000 mi

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the coolant temperature warning light illuminated. Additionally, an abnormal coolant odor was detected coming from the exhaust pipe. The contact added coolant to the reservoir, but the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was…

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ODI 11641044 · 154,000 mi

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, there was an electrical buzzing sound coming from the steering column while turning the steering wheel in either direction. The contact stated that later while driving approximately 10 MPH, the message "Power Steering Off" was displayed and the steering wheel became difficult to turn, causing the vehicle to drive into the opposite lane while oncoming traffic was approaching. The vehicle was later examined by an independent mechanic who diagnosed that the s…

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2025-036None
ODI 11647706 · 168,000 mi

The contact owns a 2014 Ford Escape. The contact stated that upon attempting to accelerate on a neighborhood street at 10 MPH, the vehicle started losing automotive power, and the vehicle proceeded to slow down, and then shut off. The engine coolant light was illuminated, with the low coolant message displayed on the instrument panel. The vehicle was towed to a dealer where the vehicle was diagnosed, and the contact was advised that due to coolant intrusion, the engine had failed and needed to be replaced. The vehicle was not repaired. The manu…

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ODI 11648260

Driving along at 60 mph suddenly my car stops going in heavy traffic and won't move,, then it accelerated to high RPMS and was stuck, then it hard shifted into gear and it lundged forward fast and went about 5 feet then it wouldn't move. Almost got killed on a busy hwy. because of it accelerating on its on out into traffic while it was in park, then just came to a dead stop. The only way I can describe is it was not moving in park, then it was like it shifted by itself and lundged forward and stoped like it was slammed into park from a hig…

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ODI 11648438

Initially diagnosed as a coolant leak due to requirement to constantly add coolant. There was no evidence of a leak. Shortly thereafter the car began experiencing hard starts and illumination of the check engine light (CEL). Code showed number 3 cylinder misfire. Subsequent starts had white smoke in conjunction with rough idle and CEL. Took to my mechanic and he said this is a known issue with this Engine and quoted me 9K for repairs. I did some searching online and found that this issue is VERY well known and Ford is currently in litigat…

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2025-048None
ODI 11652030 · 50,100 mi

The contact owns a 2014 Ford Escape. The contact stated that the back over prevention camera screen had displayed the message “Rear View Camera Not Available” on a blue screen while attempting to reverse. The contact stated that while shifting into park, the vehicle intermittently displayed a message that the vehicle was not in park. Additionally, while shifting into drive, the RPM increased, and the transmission felt like it was stuck between gears. The contact stated that the vehicle was previously included in NHTSA Campaign Number: 25V159000…

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ODI 11652703

1# My fuel system is causing a problem My vehicle will not pass emissions it's been several tries of rejection. It is giving me recall syptoms and I know that this type of vehicle has had fuel issues recalled in the past. The sensors on the car are giving out codes that don't allow me to pass emissions and it's saying something about the( fuel system.) #2 I am having an issue with the electrical system in the radio it flares up and causes a deafening crackling noise and I have to pull over and turn the car off in order to shut the noise off so…

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ODI 11653592

Was traveling for work in Ohio. On a major highway at night. The road was under construction and therefore had merging lanes and a reduced speed limit coming up. I passed 5 trucks before the merge to get ahead them before the tight lines. As I was passing I was losing power. Very dangerous in the left lane! I eventually was able to cut some people off with my flashers on to get to the right lane. There was no shoulder! My car continued slowing in 55mph construction zone. I was finally able to get on a shoulder. I was able to turn the car on an…

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2025-0511None
ODI 11658688

My wife was driving the car on the interstate, when suddenly a "TRANSMISSION FAULT SERVICE NOW" message was displayed on the screen. Immediately after the message, the vehicle lost power. She managed to limp the vehicle off the interstate to an access road, and eventually into a parking lot. We had the vehicle towed to a local transmission shop. The independent shop told us that the torque converter had failed, causing damage to the transmission. We paid to have the transmission replaced. Three or four days prior to this event, my wife had not…

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ODI 11659040

The car has been in the shop on and off for two years because of coolant leaking but the coolant pressure test show no leaks. As of March 2025 the car was checked again and showed no pressure leaks. Over the course of time, The radiator was replaced and several other things have been attempted. We are at the point where we don’t want to put more money into the vehicle because we are afraid it is the classic coolant intrusion situation with this car. I have read many reports of this problem. I am only reporting on the most recent incident below.…

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ODI 11659284

the drivers seatbelt does not retract. The seatbelt is extended all the way loose in your lap. In an accident i don’t think it would work at all. Something is broken inside that doesn’t allow it to retract on its own at all.

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2025-0613None
ODI 11664361 · 100,000 mi

The contact owns a 2014 Ford Escape. The contact stated while reversing, the rearview camera failed to display an image of the rear of the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rearview camera. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention), but the VIN was not included. The manufacturer was notif…

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ODI 11664654 · 99,000 mi

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 35 MPH, the driver's side rear passenger’s door independently opened. The contact drove back to the residence but was unable to securely lock the door. The contact stated that when the door opened, the "Door Open" chime sounded, and the " Door Ajar" symbol was displayed on the instrument cluster. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear driver’s side door latch needed to be replaced. The vehicle was…

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ODI 11664885 · 56,000 mi

The contact owns a 2014 Ford Escape. The contact stated that on several occasions while in reverse (R), the rear-view camera failed to work as intended. The contact stated that the message "Camera not Available at this time” was displayed on the instrument panel. The vehicle was taken to a dealer however, the cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.

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2025-0711None
ODI 11670887 · 125,000 mi

The contact owns a 2014 Ford Escape. The contact stated while attempting to start the vehicle, the rear camera was not displaying an image. The message the “Camera was Unavailable” was displayed. A dealer was contacted. The vehicle was taken to dealer where it was diagnosed and determined that the rearview camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified of the fail…

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ODI 11670908

Ford Motor Company should issue a recall and replace the known faulty manufacturing defective lug nuts since 2019. The lug nuts swell and can not be removed by standard lug nut wrench. This is a safety issue because recommend tire rotation is impossible with standard tools. Dealerships are requiring owners to replace faulty lug nuts at an exorbitant cost. Vehicle owners are not performing the routine tire rotation thus creating a safety hazard resulting from tire failure, roadside safety issues and crashes due to excessive tire wear. This …

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ODI 11671920

1. The transmission has continuously slipped and stuck in gears when significantly outside of standard RPM:Speed standards for the vehicle. 2. The vehicle has recently started leaking oil via a lower pressure valve. 3. The engine thermostat and/or sensor need to be replaced with faulty internal temperatures being registered. 4. The rear collision warning and camera system started malfunctioning after an update that happened middle of 2024. The camera won't work at all approximately 50% of the time. 5. The brake issues haven't been fully …

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2025-0817None
ODI 11677719 · 105,000 mi

The contact owns a 2014 Ford Escape. The contact stated that while reversing, the rearview camera failed to display an image. Occasionally, the rearview camera displayed an upside-down image. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in an Extended Warranty coverage related to the failure. The vehicle was not diagnosed or repaired. The failure mileage was 105,000.

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ODI 11677895

The right side rear door latch assembly broke. The rear door will not latch and stay closed.

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ODI 11677919

I was driving up a hill on the highway with my father in the car with me when my car began to rattle slightly. I looked down and saw that my engine heat dial was somewhat higher than its standard setting, which was weird because I had just put engine coolant in a day or two prior. A second later, my dash said, "Severe engine failure. Pull over." At the same time, the smell of smoke wafted into the car, and soon after, smoke began billowing into the vehicle as well. We pulled to the side of the highway and got out to check what was happening wit…

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2025-0917None
ODI 11684473 · 79,000 mi

The contact owns a 2014 Ford Escape. The contact stated that the driver's side door failed to securely close. There were no warning lights illuminated. The local dealer was not contacted regarding the failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000.

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ODI 11685644 · 80,000 mi

The contact owns a 2014 Ford Escape. The contact stated that her mother observed that the driver's seat belt failed to retract properly over time and failed to secure the driver as intended. The contact stated that the seat belt was very loose. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

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ODI 11686092

The rear back up camera routinely appears upside down, in readable lines, a blue screen, or unable to get camera image. Inconsistent and a engine reset makes camera available again. Loss of camera could result in increased backover, crash and injury risk. Able to reproduce every time I reverse for now than 30 seconds or when I shift to reverse then drive then reverse again. A similar recall had been issued for other Ford vehicles 2015 and newer.

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2025-1014None
ODI 11690845

I have experienced multiple coolant leaks. The first one was repaired with a new engine coolant bypass housing, and I am now experiencing the issue again. The heater core hoses are degraded and swollen causing the leak. The coolant bypass (which was replaced a year ago) is made of plastic and cracked. The valve cover is leaking and is a fire hazard. This has impacted my means of transportation. The error messages of “overheating” occur abruptly and at times when I have not been able to safely pull over or stop. The problem has been confirme…

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ODI 11690893

Transmission has violent jerking and shuddering. Sometimes it has hard time accelerating. Dealer doesnt want to do anything. It is still messed up

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ODI 11691261

MY CAR HAS 15 RECALLS AND 3 different FORD dealerships REFUSES TO do recall work This has gone on for more than 2 years. They claim to have done recall work that has not been done. It has a defective transmission. It took off while in park and hit a tow truck.

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2025-118None
ODI 11696899

The back up camera goes out at times.it says report too ford.tranmission issues and turbo issues.

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ODI 11697228

My coolant system has leaked for the last 5 or 6 years. It has been worked on by Ford and by independent mechanics. The last time, Ford said it was fixed and I shouldn’t have any problems. It still leaks and it is unknown where it is going.

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ODI 11697516

This vehicle has had a bad electrical problem where it makes a real bad clicking noise and sometimes it doesn't turn off the radio also the radio doesn't turn on at times. The major problem is it has not passed emissions for almost a year it gives out bad sensor readings and clearing the code so I can pass emissions don't help it comes back on. I have tried to let Ford know that this car is having recall issues . I have had a purge valve put on it but it's still it's not capable of passing the emissions because the sensors at all Ford dealers…

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2025-128None
ODI 11702975 · 140,000 mi

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, a warning light for the low coolant level was illuminated. The contact checked the coolant reservoir and became aware that the coolant level was low. The coolant level was topped off. The contact stated that a warning light was illuminated while driving, and the contact pulled over and turned off the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that a bypass hose needed to be installed on the cool…

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ODI 11703547

The Ford EcoBoost engine in my Ford Escape 2014 has consistent coolant leaking issues as reported by several other vehicle owners. I spent the last 4 years of owning it constantly returning to the dealership over this issue when my car was under warranty because the coolant tank kept leaking. They never fixed the leaking issue and when my warranty expired, they refused to help fix it any longer. I cannot afford a new car or the work I need to keep getting on it yet need it to get to work, and the constant need for my refilling of the coolant in…

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ODI 11703827

My 2014 Ford escape started leaking coolant into the engine, producing a terrible odor throughout the cab and causing overheating. The mechanic pressure tested the coolant system and identified coolant leaking into the cylinders. This is a common occurrence in this make and model.

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2026-011126V011000
ODI 11708960

Coolant Intrusion on Cylinder 3, potential to overheat engine posing fire safety risks. Problem has been confirmed at Ford Dealership. Vehicle has been inspected by manufacturer. Check engine light came on Dec. 31st 2025, car was not driven until Jan. 2nd 2026, when it was given to dealership mechanic for inspection/diagnosis. Ford is aware of the dangers of coolant intrusion and the flawed engine design.

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ODI 11709233

Environmental Contributing Circumstances (Select Up to 3):

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ODI 11709780

I was driving on the road when the steering started to get stuck, it got hard to move it, I got the warning on the car about a steering fault, stop safely. fortunately I was able to pull over with no risk, I had to call tow, but it could have caused an accident.

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2026-0214None
ODI 11715183

The coolant reservoir needs to be refilled on a regular basis even though there is no discernible leak. When it does get low but is not empty, the warning ⚠️ light comes on and if this is not attended to in a matter of days it can lead to the red warning ‼️ light coming on and the car losing power. The warning states a coolant issue and to pull over as soon as possible. Once the reservoir is refilled to max level the engine can be restarted and the car is again drivable. This has happened multiple times while on highways or interstates and can …

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ODI 11716291

On 10/12/2025, we noticed the driver's side rear door would not latch properly while shopping. We contacted the dealer the following Monday and dropped the vehicle off for inspection on 10/15/2025 at Classic Ford of Columbia, SC. Two open recalls were identified: Manufacturer Recall 16S30 (NHTSA 16V643) - Door Safety Latch: The pawl spring tab in the side door latch broke, preventing secure latching. The recall requires replacing both latches. The failed door latch assembly is available for inspection at the dealership. Manufacturer Recall 18S…

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ODI 11716416

This vehicle has fuel problems and I'm not able to pass the emissions test for a year. This vehicle has serious electrical problems when I go in reverse the radio starts cracking and popping really loud and it's very annoying and ear splitting. I don't think it's fair that the van is not showing a recall when you issued engine fire recalls for 2014 Ford escapes l feel mine should be included??

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2026-039None
ODI 11722129

I was driving down a 25mph road and my car completely stopped. I shut my car off and it had trouble starting. When it would start it would go a couple hundred feet and stop. Took it to the shop and the transmission line was broken. The entire transmission needed replace because of one thing going bad. 4.5k repair bill

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ODI 11722373

2014 Ford Escape 1.6L engine with ECO boost. Alarm on dash for High Engine temperature, Stop Safely. Pulled vehicle to side of road and fire was under hood. Attempted to extinguish with standard fire extinguisher; called 911 and fire department had to extinguisher. Vehicle was towed to local shop.

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ODI 11722634

While in Reverse, my Back-up Camera usually does not work. I either get a Blue screen, a message saying Back up camera unavailable, or if it does come on, it is upside down and doesn't stay on but for a few seconds. I have called the dealer, and they will not even look at it unless I pay for this. There are recalls for other years, and I counted over 100 complaints about this issue on the same year as my vehicle... I am wondering if people actually have to die for Ford to fix this and issue the dang recall.

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2026-049None
ODI 11728448

While I was driving, the transmission seemingly stopped working. I was able to coax the car into a parking lot and had it towed to the dealership. I was told the transmission failed and needed to be replaced. I was quoted approximately $7000.00 for this repair. All of its prior service, except for occasional oil changes, had been done at the dealership.

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ODI 11728509

My backup camera does not work properly sometimes I get and error messages. Sometimes it shows everything upside down and sometimes nothing at all. It been like this since we got the vehicle from Osborne dealership in [XXX] . They sent us to Ford which across the street to get checked out. They told them they need to replace it Osborne Chevrolet never we suppose to have a [XXX] don't have paperwork never got it they will not fix anything wrong with the vehicle it's been a year now and I later fine out after get a Carfax that the car was in a …

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ODI 11729229

Loss of coolant and engine misfires are occurring. Receiving the the following engine codes P0300, P0302, & P0303

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2026-0513None
ODI 11735529

My 2014 Ford Escape was part of a recall in 2023 concerning the transmission shifter cable bushing. I took the car to [XXX] Ford in [XXX] . According to [XXX] Ford, the part was fixed. However, just last week, the bushing failed as I was backing out of my driveway. I had the vehicle towed to [XXX] Ford in [XXX] . The repair for the bushing is going to costs me over $458, for a repair that was possibly not done correctly the first time. If this is a second failure of the shifter bushing cable, Ford should issue another recall on this vehicle…

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ODI 11735566

During state inspection at Malloy Ford in [XXX] , the technician found the coolant of my 2014 Ford Escape almost empty. No warnings at all on the dashboard, either driving to the dealership or during the inspection. I am concerned about no warnings of a potential coolant leak that may cause a short circuit. Car was manufactured in Ford Kentucky assembly plant in 2014. Current mileage is 39539 miles. Have read on NHTSA page similar complaints. Received from Consumer Reports recall tracker notification # XXX. As of today, I have not received a r…

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ODI 11735592

its leaking coolant internally and this engine is a known issue and still is not covered by ford

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2026-0610None
ODI 11741471

Rear camera will not come on. The issue is intermittent. Ford has had other issues with rear cameras and prompted a recall but not for this vehicle. Screen goes blank when in reverse and message on center display states "Rear Camera not working. Contact dealer."

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ODI 11741537

Today, my turbocharger was diagnosed as damaged and leaking coolant into the cylinders and visibly leaking throughout the undercarriage. Additionally, my cylinder 4 is misfiring. My mechanic said they've seen this problem many times and while the turbocharger can be replaced, it often fails or other parts of the engine are damaged beyond repair. I had sluggish performance, mainly with acceleration over the last month, but saw smoke late last week that I thought was just exhaust from a truck idling next to me while stopped, but then I saw it at …

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ODI 11741902

My in city driving car has had it's transmission fail and continues to not be drivable. I am the only owner of this car and have completed all repairs and upkeep according to schedule. In October 2025, my 2014 Escape "slipped" out of gear while in drive and would not engage again. Had it towed to Mel Hamilton Ford where I was informed my transmission had failed. I was given the option to overhaul it or replace with a new at almost $8000-$10000. The overhaul was the more economical solution at the time for us. They repaired the broken transmis…

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2026-076None
ODI 11750053

Coolant is leaking and overheats all the time. It has the 1.6l engine and is being grouped with the 2.0 engine.

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ODI 11751930

Rear camera intermittently does not work properly. Multiple incidents of the rear camera flickering off and on when in reverse, image is sometimes upside down, or the rear camera doesn't work at all.

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ODI 11752356 · 84,000 mi

The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was parked, the front passenger's side door failed to latch or lock as intended. The dealer was made aware of the failure. The contact was informed that the repair was not covered under a recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was app…

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2026-085None
ODI 11755939

1. My backup camera is malfunctioning. 2. I use it for visual safety when I put my car in reverse. 3. The back up camera either does not work or it shows the image upside down. It has not been confirmed by a dealership because it is easy to identify by me. 4. No, it has not been inspected by anyone else. On line, the 2014 Ford Escape Titanium has been identified with these issues however, for some reason my VIN (vehicle) is not on the list for recall. 5. My camera first started malfunctioning IN 2024. I can not have it looked at except at my ex…

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ODI 11758108

When im driving sometimes it stalls. I give it gas and car wount go. It only idles.

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ODI 11759525 · 138,000 mi

Odometer Fraud. The contact purchased a 2014 Ford Escape. The contact stated that while her husband was attempting to register the vehicle, he discovered a mileage discrepancy on the title of the vehicle. The vehicle was a private sale through Facebook Marketplace. The contact reported the issue to the local Police Department. At the time of purchase, the vehicle mileage was 96,105, and at the time of registration, it was discovered that the mileage was 138,000.

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2026-09 (partial)8None
ODI 11762510

I have been sending email for 2 years. I did not know I could use this form. The back up camera that helps me back up does not operate. Sometimes it show upside down or is not available at all. This is a safety issue for me to operate my vehicle.

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ODI 11763228

My coolant mixing with the oil cause a severe overage. This is what I understood my recall to be about but the FORD dealership refused to fix it on June 1st. Now I’m subject to a very expensive car repair.

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ODI 11764180

am reporting a potential safety defect involving my 2014 Ford Escape Titanium 1.6L EcoBoost. While driving, I suddenly heard a pop/burst from under the hood. The vehicle then began producing white smoke/steam. There were no warning lights or temperature warnings before the smoke began. The high-temperature/overheating warning appeared only after the vehicle was already smoking/steaming. I immediately pulled over and stopped the vehicle. Green coolant had sprayed throughout the engine compartment. An independent repair shop confirmed that the…

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2108 reports

2022: 108 complaints · 2023: 69 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20223168108
2023174169
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202222902
20239900

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEnginePower TrainUnknown Or OtherElectrical SystemEngine And Engine CoolingSteeringFuel/Propulsion SystemStructure:Body
Engine—
75
ODI 10563556 · 50 mi

WHEN THE VEHICLE IS BETWEEN 1400-1600 RPM IT STARTS TO VIBRATE AND DRIVES ROUGH. IS THIS USUAL? HAD IT TO TWO DIFFERENT DEALERSHIPS AND COMPLAINED TO FORD. NO SATISFACTION!! *TR

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ODI 10811904 · 10,000 mi

A FEW MONTHS AGO, I HAD FILED A COMPLAINT ON THE 2014 FORD ESCAPE SE 1.6L TURBOCHARGED ECOBOOST WITH I-4WD MY MOTHER CURRENTLY OWNS. SHE HAD ACCELERATION PROBLEMS WITH THE CAR. AT A STOPLIGHT OR WHLE MOVING AT A DECENT PACE (ABOUT 20-40MPH), THE ENGINE WOULD SUDDENLY REV TOWARDS 4000-5000 AND NOT DROP INTO DRIVE. THIS HAD CONCERNED ME ALOT. MOM CALLED KELLER BROS. FORD HERE IN LITITZ, PENNSYLVANIA, AND SAID THAT SHE WILL HAVE TO TAKE HER CAR DOWN FOR A SOFTWARE UPDATE. THE UPDATE FIXED EVERYTHING. NO ACCELERATION PROBLEMS. AND SINCE THIS…

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ODI 10837112 · 62,600 mi

JUST PURCHASED A CERTIFIED PRE-OWNED 2014 FORD ESCAPE SE. A YELLOW CHECK ENGINE LIGHT APPEAR. TROUBLE CODE P26B7 (DEALER SPECIFIC). IT LOOKS LIKE THERE HAVE BEEN NUMEROUS ISSUES WITH THE BYPASS COOLANT SOLENOID OR COOLANT LEAKS. ALSO, STEERING WHEEL CONTROLS ONLY OCCASIONALLY WORK.

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60
ODI 10608786 · 1,185 mi

THE VEHICLE STALLED WITH NO WARNING, WOULD NOT RESTART. HAVE HAD FOR 6 WEEKS. HAS BEEN AT DEALERSHIP AND THEY CANNOT IDENTIFY PROBLEM. 5 SENSORS ARE NOT COMMUNICATING FROM THE ENGINE. THEY HAVE CHANGED COMPUTER IT RESTARTED AND DIED AGAIN. FORD INSISTS THEY ARE GOING TO FIX IT AND ARE GOING TO FORCE ME TO TAKE IT BACK. *JS

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ODI 10785576 · 60,000 mi

THE CAR IS BUCKING AND ALMOST STALLING WHEN I ACCELERATE. I'VE TAKEN IT TO TWO DIFFERENT DEALERS AND THEY CAN'T FIND ANYTHING. ONE DEALER TOLD ME THAT THIS WAS NORMAL, EVEN THOUGH I FOUND SIMILAR COMPLAINTS ONLINE.

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ODI 10967033 · 68,800 mi

WAS DRIVING HOME FROM WORK ON THE INTERSTATE. ENGINE BEGAN TO JERK A BIT THEN WARNING MESSAGES APPEARED ON SCREEN. PULLED OVER TO SIDE OF ROAD. AFTER CAR STOPPED SMOKE BEGAN TO APPEAR FROM UNDER HOOD AND ENTERING CAB THROUGH THE VENTS. I OPENED THE WINDOW TO CLEAR THE SMOKE AND LOOKED FOR PHONE NUMBER TO ROADSIDE ASSISTANCE THINKING IT WAS ONLY A BELT THAT HAD MELTED OR BURNED. WITHIN A FEW MINUTES I BEGAN TO SEE FLAMES COMING FROM UNDER THE HOOD BY THE WINDSHIELD. I EXITED THE VEHICLE AND A SHERIFF'S DEPUTY HAPPENED TO BE PULLING IN BEHI…

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64
ODI 10593199 · 9,600 mi

WHILE DRIVING ON HIGHWAY I ACCIDENTALLY DEPRESSED THE KEYLESS START-STOP BUTTON. THE ENGINE SHUT OFF, POWER STEERING AND BRAKES WERE LOST AND ENGINE WOULD NOT RESTART BY PUSHING START-STOP BUTTON. I WAS ABLE TO SLOW CAR - WITH OTHER CARS CLOSE BEHIND- SHIFT GEAR SHIFT TO NEUTRAL AND APPLY BRAKE PEDAL SO THAT START-STOP BUTTON WOULD RESTART ENGINE. I HAVE HAD FORD DEALERSHIP CHECK KEYLESS START-STOP SYSTEM AND THEY INDICATE THAT SYSTEM WORKS AS IT SHOULD. START - STOP BUTTON IS LOCATED IN DRIVERS RIGHT KNEE AREA AND IS TWO INCHES FROM SIMIL…

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ODI 10648707 · 9,500 mi

I WAS DRIVING ALONG WITH CRUISE CONTROL ON AT 73 MPH, WHEN I COULD NO LONGER ACCELERATE, MY ESCAPE JUST DIED WITH NO WARNING LIGHTS, STALL OUT OR ANYTHING. JUST AS IF SOMEONE TURNED IT OFF. I HAD TO COAST TO THE SIDE OF THE ROAD. I WAITED A FEW MINUTES AND TRIED TO START IT AGAIN WITH NO LUCK. WHEN I TURNED THE KEY OVER, IT SEEMED LIKE IT WANTED TO START BUT WAS NOT GETTING THE GAS TO. I TRIED 3 MORE TIME AND FINALLY CALLED FORD ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST FORD DEALERSHIP. I AM WAITING ON A REPLY (WITH NO LOANER ETC) THE…

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ODI 10651515 · 35,548 mi

OUTSIDE TEMPERATURES WERE OVER 100F. VEHICLE CUTOFF - LOST ALL POWER AND WAS COASTING. SHIFTED TO NEUTRAL TO RESTART - WHICH IT DID. PULLED OFF THE HIGHWAY CALLED HERTZ ROADSIDE ASSISTANCE. VEHICLE CUTOFF AGAIN WHILE PARKED. DID NOT IMMEDIATELY RESTART. RESTARTED AFTER ABOUT 10 MINUTES. VEHICLE WAS TOWED BY HERTZ. *TR

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28
ODI 11002119 · 65,000 mi

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, FLAMES ERUPTED UNDERNEATH THE VEHICLE AND UNDER THE HOOD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE DRIVER NOTICED FLAMES COMING FROM UNDER THE HOOD AND FROM THE ENGINE COMPARTMENT. THE FRONT OF THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO WATERFORD TOWING LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER A…

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ODI 11030828

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TASCA FORD (1300 PONTIAC AVE, CRANSTON, RI 02920, PHONE NUMBER: [phone removed]), BUT WAS NOT REPAIRED DUE TO LACK OF PARTS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PAR…

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ODI 11206080 · 40,992 mi

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR KEPT RANDOMLY FLASHING AND THE VEHICLE WAS RUNNING HOT. AN INDEPENDENT MECHANIC PROVIDED A COOLANT PRESSURE CHECK AND FOUND COOLANT IN THE RESERVOIR. THE MECHANIC STATED THAT THE HEAD GASKET WAS CRACKED AND THE COMPRESSION SENSOR MAY NEED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER (NORTH BAY FORD, 1999 SOQUEL AVE, SANTA CRUZ, CA 95062, [phone removed]) REPAIRED THE VEHICLE…

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5
ODI 10593199 · 9,600 mi

WHILE DRIVING ON HIGHWAY I ACCIDENTALLY DEPRESSED THE KEYLESS START-STOP BUTTON. THE ENGINE SHUT OFF, POWER STEERING AND BRAKES WERE LOST AND ENGINE WOULD NOT RESTART BY PUSHING START-STOP BUTTON. I WAS ABLE TO SLOW CAR - WITH OTHER CARS CLOSE BEHIND- SHIFT GEAR SHIFT TO NEUTRAL AND APPLY BRAKE PEDAL SO THAT START-STOP BUTTON WOULD RESTART ENGINE. I HAVE HAD FORD DEALERSHIP CHECK KEYLESS START-STOP SYSTEM AND THEY INDICATE THAT SYSTEM WORKS AS IT SHOULD. START - STOP BUTTON IS LOCATED IN DRIVERS RIGHT KNEE AREA AND IS TWO INCHES FROM SIMIL…

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ODI 11153559 · 80,000 mi

FAILURE AT 80,000 MILES, HOWEVER THE ENGINE WAS REPLACED WITH A NEW ENGINE AT 76,000 DUE TO PROBLEMS FROM THE COOLANT RECALL; THIS TIME THE VEHICLE WOULD STALL WHEN COMING TO A STOP OR WHILE DRIVING. COMPUTER SCREEN WOULD SHOW "SYSTEM SHUTTING DOWN"; VEHICLE WOULD GO INTO "LIMP" MODE, REDUCE SPEED AND CAR WOULD SHUT OFF WITHOUT NOTICE. VEHICLE WAS TOWED IN AFTER ISSUE OCCURING 4X IN A 2 MILE DRIVE. VEHICLE WAS TOWED IN. ADVISED BY THE DEALERSHIP THAT THEY COULD NOT DUPLICATE THE PROBLEM. AFTER 30 DAYS THEY RETURNED THE CAR WITH 75 MILES TE…

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ODI 11279688 · 98,000 mi

MY 2014 FORD ESCAPE WITH THE 1.6L ECOBOOST HAS A SAFETY RECALL FOR CRACKING OF THE CYLINDER HEAD, THERE FIX FOR THIS ONLY TO PLACE A COOLANT SENSOR IN THE COOLANT RESERVOIR. SO I HAD THE RECALL INSTALLED, NOT LONG AFTER I STARED HAVING ISSUES WITH LOSSING COOLANT. NEXT IF STARED MISSING WELL I TOOK IT IN AND THE DEALER SAID "YOU HAVE A CRACKED ENGINE BLOCK" WHEN ASK TO PROVE THE BLOCK WAS CRACKED THEY COULD NOT, AND THE DEALER ALSO TOLD ME THAT, "THEY HAVE TO REPLACE THE ENGINE EVEN IF ITS ONLY A HEAD" SO FORD IS MAKING TO WHERE THE COSTUMER IS…

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49
ODI 10648707 · 9,500 mi

I WAS DRIVING ALONG WITH CRUISE CONTROL ON AT 73 MPH, WHEN I COULD NO LONGER ACCELERATE, MY ESCAPE JUST DIED WITH NO WARNING LIGHTS, STALL OUT OR ANYTHING. JUST AS IF SOMEONE TURNED IT OFF. I HAD TO COAST TO THE SIDE OF THE ROAD. I WAITED A FEW MINUTES AND TRIED TO START IT AGAIN WITH NO LUCK. WHEN I TURNED THE KEY OVER, IT SEEMED LIKE IT WANTED TO START BUT WAS NOT GETTING THE GAS TO. I TRIED 3 MORE TIME AND FINALLY CALLED FORD ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST FORD DEALERSHIP. I AM WAITING ON A REPLY (WITH NO LOANER ETC) THE…

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ODI 10682562 · 8,270 mi

PULLING OUT OF MY DRIVEWAY, ENGINE DIES WITH NO WARNING. PUT INTO NEUTRAL TO RESTART. PULLING OUT OF DRIVEWAY ONTO THE HARDTOP ROAD, ENGINE DIES WITH NO WARNING. TRAVELING AT 20 MPH OR LESS. THIS HAS BEEN GOING ON FOR 2 MONTHS NOW. DOESN'T HAPPEN WHEN THE CAR GOES TO THE DEALERSHIP...CAN'T SEEM TO FIGURE OUT WHAT IS CAUSING IT. *TR

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ODI 10713507 · 12,000 mi

I HAVE ISSUED A COMPLAINT ABOUT THREE AND A HALF MONTHS AGO. AGAIN, MY MOTHER IS STILL HAVING ACCELERATION PROBLEMS WITH HER CAR. ON APRIL 22ND, SHE STATED THAT SHE WAS GOING UP A HILL, AND THE CAR SUDDENLY STARTED REVVING TO 4000-5000RPM. AT ONE POINT, SHE SAID SHE LIGHTLY WENT ON THE GAS TO SEE IF THE FUEL WOULD KICK IN AND IT REVVED UP 500 RPM PAST THE REDLINE, AND STILL NO ACCELERATION. ONE DAY, MY MOM IS GOING TO END UP BEING REAR-ENDED WHEN THIS HAPPENS AND I WOULD NOT LIKE THAT TO HAPPEN. FORD ABSOLUTELY NEEDS TO DO SOMETHING ABOUT …

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8
ODI 10992122

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/ LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *CN

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ODI 11040589 · 39,899 mi

ENGINE COOLANT SENSOR RE-PROGRAM RECALL. THIS WAS CORRECTED OCTOBER 10, 2017 AT FORD DEALERSHIP IN BENSENVILLE, ILLINOIS. ALSO FOUR DOOR LATCHES WERE RECALL AND REPLACED AT SAME TIME.

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ODI 11072063 · 60,500 mi

I STARTED MY VEHICLE YESTERDAY TO WARM UP AND ABOUT 5-10 MINUTES LATER HEARD A BIG BOOM, LOOKED OUT THE DOOR AND THE FRONT END OF MY ESCAPE WAS COMPLETELY ENGULFED IN FLAMES. I HAD SCHEDULED IT TO GET REPAIRED YESTERDAY MORNING, BUT WAS UNABLE TO MAKE IT AS WE RECEIVED A LOT OF SNOW AND SCHOOLS WERE CANCELLED AND SUCH. I HAD KNOWN OF THE RECALL SINCE LAST YEAR SINCE I ALREADY WAS INVOLVED IN ANOTHER RECALL WITH THE LATCH. I TRIED TO GET THEM TAKEN CARE OF AT THE SAME TIME, BUT THE REMEDY WAS NOT AVAILABLE AND WOULDN'T BE FOR SOME TIME. I RECEIV…

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Power Train
75
ODI 10563556 · 50 mi

WHEN THE VEHICLE IS BETWEEN 1400-1600 RPM IT STARTS TO VIBRATE AND DRIVES ROUGH. IS THIS USUAL? HAD IT TO TWO DIFFERENT DEALERSHIPS AND COMPLAINED TO FORD. NO SATISFACTION!! *TR

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ODI 10811904 · 10,000 mi

A FEW MONTHS AGO, I HAD FILED A COMPLAINT ON THE 2014 FORD ESCAPE SE 1.6L TURBOCHARGED ECOBOOST WITH I-4WD MY MOTHER CURRENTLY OWNS. SHE HAD ACCELERATION PROBLEMS WITH THE CAR. AT A STOPLIGHT OR WHLE MOVING AT A DECENT PACE (ABOUT 20-40MPH), THE ENGINE WOULD SUDDENLY REV TOWARDS 4000-5000 AND NOT DROP INTO DRIVE. THIS HAD CONCERNED ME ALOT. MOM CALLED KELLER BROS. FORD HERE IN LITITZ, PENNSYLVANIA, AND SAID THAT SHE WILL HAVE TO TAKE HER CAR DOWN FOR A SOFTWARE UPDATE. THE UPDATE FIXED EVERYTHING. NO ACCELERATION PROBLEMS. AND SINCE THIS…

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ODI 10837112 · 62,600 mi

JUST PURCHASED A CERTIFIED PRE-OWNED 2014 FORD ESCAPE SE. A YELLOW CHECK ENGINE LIGHT APPEAR. TROUBLE CODE P26B7 (DEALER SPECIFIC). IT LOOKS LIKE THERE HAVE BEEN NUMEROUS ISSUES WITH THE BYPASS COOLANT SOLENOID OR COOLANT LEAKS. ALSO, STEERING WHEEL CONTROLS ONLY OCCASIONALLY WORK.

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19
ODI 10558608 · 300 mi

PICKED UP 2014 FORD ESCAPE 1.6 ECOBOOST- OCTOBER 2013- ENGINE RPM' S REV TO 3-4 FOR NO REASON - SPORADICALLY- WHEN REMOTE STARTED, AND WHEN ELECTRIC STARTING CAR. BRAKES LOUD WHISTLING NOISES- COMES AND GOES- AUTO LIFT GATE OPENS HALF WAY SOMETIMES, CLOSES ON YOU WHEN YOUR LOADING THINGS SOMETIMES, REAR DOOR BEHIND DRIVER -CHILD LOCKS ON- CANT TURN OFF- PASSENGER CANT GET OUT OF THAT SIDE OF CAR- NO HEAT! TEMP GAUGE JUMPS FROM C TO H THEN BACK TO C. NO HEAT IN CAR EVEN AFTER REMOTE STARTING VEHICLE 2-3 TIMES AND LETTING IT RUN- CAR IS ICE COL…

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ODI 10744960 · 18,000 mi

WHENEVER CAR IS ON AND PARKED, NOT MOVING, OR GOING SLOWER THAN 20 MPH, THE AIR CONDITIONING DOES NOT COOL AND BLOWS EXTREMELY HOT AIR INTO THE CAR. IF I AM IN TRAFFIC, AT A STOP LIGHT, GETTING DRIVE THROUGH, OR PARKING THE CAR, IT QUICKLY GETS DANGEROUSLY HOT. RIGHT NOW WE HAVE 100+ DEGREE DAYS CONSISTENTLY, WITH MY CHILD IN THE BACK SEAT I FEAR DRIVING MY VEHICLE IN THIS HEAT AS IT IS KNOWN TO KILL IN TEXAS. MY FATHER IS AN ELECTRICIAN AND WHEN I TOLD HIM HE SAID IT LOOKS LIKE AN ELECTRICAL OR POWER PROBLEM BECAUSE HE THINKS THE CAR IDLES TOO…

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ODI 11091243 · 62,000 mi

THE VEHICLE'S GEAR SHIFT CABLE "BREAKS" LEAVING THE VEHICLE INOPERABLE UNABLE TO GO INTO GEAR, DRIVE OR REVERSE. THE VEHICLE DRIVE OK THEN PARKED. THE VEHICLE WAS PARKED IN A PUBLIC GARAGE WHEN I NOTICED THAT THE VEHICLE WOULD NOT GO INTO GEAR.

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19
ODI 10553721 · 400 mi

FIRST TIME (WHILE DRIVING)INSTRUMENT CLUSTER NEEDLES JUMPED, DISPLAY READ P TRANSMISSION NOT IN PARK. CYCLE REPEATED A COUPLE OF TIMES THEN CLUSTER LIGHT TURNED OFF AND NEEDLES WENT TO OFF POSITION. DISPLAY ONLY READ PRND AND MILEAGE. CAR TAKEN TO DEALER ON11-7-13. CLUSTER REPLACED BY DEALER. PICKED CAR UP FROM DEALER 11-15-13. REPAIR WORKED ABOUT FOUR DAYS AND SAME CLUSTER PROBLEMS RETURNED AND BECAME WORSE. MULTIPLE TIMES CLUSTER WOULD NOT COME ON WHEN STARTING, MULTIPLE TIMES (WHILE DRIVING) CAR BEEPS AND ALL WARNING LIGHTS TURN ON DI…

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ODI 10604283 · 13,000 mi

THE WIPERS STOPPED WORKING CORRECTLY. WITH THE HEADLIGHTS NOT ON, THE WIPERS WOULD WORK ERRATICALLY AND NOT EFFICIENTLY, CAUSING AN UNSAFE DRIVE DURING RAIN. ADDITIONALLY, WHEN THE HEADLIGHTS WERE TURNED ON, THE WIPERS STOPPED WORKING ALTOGETHER. TRYING TO RIDE HOME IN THE DARK WITH NO LIGHTS, NOR WIPERS FUNCTIONING CORRECTLY CAUSED AN UNSAFE SITUATION. ADDITIONALLY, THE SIGNALS AND PARKING LIGHTS ARE DIMMING AND NOT WORKING PROPERLY. THE CAR IS PRESENTLY AT THE DEALER FOR TWO DAYS- HAS NOT BEEN LOOKED AT YET. *TR

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ODI 10744960 · 18,000 mi

WHENEVER CAR IS ON AND PARKED, NOT MOVING, OR GOING SLOWER THAN 20 MPH, THE AIR CONDITIONING DOES NOT COOL AND BLOWS EXTREMELY HOT AIR INTO THE CAR. IF I AM IN TRAFFIC, AT A STOP LIGHT, GETTING DRIVE THROUGH, OR PARKING THE CAR, IT QUICKLY GETS DANGEROUSLY HOT. RIGHT NOW WE HAVE 100+ DEGREE DAYS CONSISTENTLY, WITH MY CHILD IN THE BACK SEAT I FEAR DRIVING MY VEHICLE IN THIS HEAT AS IT IS KNOWN TO KILL IN TEXAS. MY FATHER IS AN ELECTRICIAN AND WHEN I TOLD HIM HE SAID IT LOOKS LIKE AN ELECTRICAL OR POWER PROBLEM BECAUSE HE THINKS THE CAR IDLES TOO…

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5
ODI 11484868 · 78,000 mi

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the message "high temperature" was displayed. When the failure occurred, the motive power was suddenly reduced and the vehicle would not properly accelerate. Additionally, the transmission warning and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic who indicated that although the "high temperature" message was displayed, the engine was not overheating. The cause of the failure was not determined. The local dea…

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ODI 11526542 · 45,000 mi

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle was running rough. The contact stated that the engine had misfired. The engine warning light was illuminated. The contact stated that the coolant level was low. The vehicle was taken to an independent mechanic who topped off the coolant. The contact also received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated …

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ODI 11620579 · 163,000 mi

The contact owns a 2014 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle started to lose motive power and failed to respond while depressing the accelerator pedal. Additionally, the contact noticed that there was smoke coming from under the hood of the vehicle. The contact pulled to the side of the road and discovered that there was fluid leaking from underneath the vehicle onto the ground. No further information was provided. The manufacturer and the local dealer were not contacted. The vehicle was not diagn…

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4
ODI 10893594 · 48,000 mi

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 60 MPH, THE TRANSMISSION BLEW OUT AND THE STEERING COLUMN FRACTURED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 48,000.

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ODI 11510331 · 21,000 mi

The contact owns a 2014 Ford Escape. The contact stated that while parked, the vehicle lost motive power. The vehicle was towed to the dealer, where they repaired the bushing shifter cable. The failure recurred and the steering wheel became stiff. Additionally, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact the steering wheel became stiff. Additionally, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact to side swiped another vehicle. A police re…

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ODI 11521800

Amongst SEVERAL problems with this vehicle, it often slips out of gear while driving. Which has caused me to have to stop in the middle of the lane. It has had multiple mega fuses go out. It will often say “power steering fault” and then the message will go away. I am genuinely scared to drive this vehicle because I never know when the power system is going to go out. I have always stayed up to date on maintenance and it has less than 90k on miles. I do not understand why this has not been pulled off the market. It seems like all the escapes b…

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10
ODI 10672847 · 8,000 mi

MY MOTHER OWNS A 2014 FORD ESCAPE SE WITH THE 1.6L ECOBOOST ENGINE. SHE HAS NOTICED THAT MANY TIMES, SHE LIGHTLY STEPS ON THE GAS, AND THE CAR SUDDENLY REVS IT'S ENGINE IN THE 3000-4000 RPM RANGE WHEN THE TRANSMISSION IS IN DRIVE. BASICALLY, IT DIDN'T WANT TO GO. SHE TOOK IT TO THE DEALERSHIP TO SEE IF THEY COULD FIND OUT THE PROBLEM, AND THEY SAID NOTHING WAS WRONG. I SURE WOULD HATE TO SEE MY MOTHER SERIOUSLY HURT DUE TO THESE PROBLEMS WITH HER CAR. *TR

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ODI 10811904 · 10,000 mi

A FEW MONTHS AGO, I HAD FILED A COMPLAINT ON THE 2014 FORD ESCAPE SE 1.6L TURBOCHARGED ECOBOOST WITH I-4WD MY MOTHER CURRENTLY OWNS. SHE HAD ACCELERATION PROBLEMS WITH THE CAR. AT A STOPLIGHT OR WHLE MOVING AT A DECENT PACE (ABOUT 20-40MPH), THE ENGINE WOULD SUDDENLY REV TOWARDS 4000-5000 AND NOT DROP INTO DRIVE. THIS HAD CONCERNED ME ALOT. MOM CALLED KELLER BROS. FORD HERE IN LITITZ, PENNSYLVANIA, AND SAID THAT SHE WILL HAVE TO TAKE HER CAR DOWN FOR A SOFTWARE UPDATE. THE UPDATE FIXED EVERYTHING. NO ACCELERATION PROBLEMS. AND SINCE THIS…

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ODI 10914334 · 24,000 mi

MY MOTHER OWNS A 2014 FORD ESCAPE WITH THE 1.6L TURBOCHARGED ECOBOOST ENGINE. SHE NOTES THAT THE FUEL SENSORS IN THE CAR AREN'T INJECTING FUEL INTO THE ENGINE WHEN SHE ACCELERATES FROM A STOP, MEANING THE CAR WILL STICK IN NEUTRAL AND REV UNTIL IT KICKS BACK IN GEAR. SHE NOTES THAT THIS HAS HAPPENED MULTIPLE TIMES. WE HAD TAKEN IT TO KELLER BROS. FORD WHICH IS WHERE SHE PURCHASED IT, AND THEY COULDN'T COME UP WITH THE PROBLEM. SO THEN WE WENT TO NEW HOLLAND FORD, AND THEY WERE ABLE TO FIND THE PROBLEM. THE GUY EVEN SHOWED MY MOM HOW TO RES…

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3
ODI 11490743

Contacted local Ford dealership(s) in reference to 2 open recalls on my vehicle: Transmission gear shift linkage and door latches. I was made aware of the door latch recall when I was traveling with my 2 children who were in the back seat and the back door opened and would not latch closed. Upon researching, I found the 2 recalls and have tried for over 4 months to get it repaired as it is a serious safety issue. I was advised that it could be in the repair shop for 2-3 months and I would not have any transportation as they stated they do not h…

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ODI 11691261

MY CAR HAS 15 RECALLS AND 3 different FORD dealerships REFUSES TO do recall work This has gone on for more than 2 years. They claim to have done recall work that has not been done. It has a defective transmission. It took off while in park and hit a tow truck.

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ODI 11694223

see attached documents: Subject: Ongoing Unresolved Recall Issues and Safety Concerns with My Ford Vehicle I am writing to formally express my deep concern and frustration regarding my Ford vehicle, which currently has 15 open recalls that have gone unresolved for nearly two years. During this time, I have contacted every Ford dealership within a 50-mile radius of my home in repeated attempts to have these recalls addressed. Each dealership has provided a different excuse for not completing the necessary repairs. Some initially allowed me to s…

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Unknown Or Other
60
ODI 10608786 · 1,185 mi

THE VEHICLE STALLED WITH NO WARNING, WOULD NOT RESTART. HAVE HAD FOR 6 WEEKS. HAS BEEN AT DEALERSHIP AND THEY CANNOT IDENTIFY PROBLEM. 5 SENSORS ARE NOT COMMUNICATING FROM THE ENGINE. THEY HAVE CHANGED COMPUTER IT RESTARTED AND DIED AGAIN. FORD INSISTS THEY ARE GOING TO FIX IT AND ARE GOING TO FORCE ME TO TAKE IT BACK. *JS

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ODI 10785576 · 60,000 mi

THE CAR IS BUCKING AND ALMOST STALLING WHEN I ACCELERATE. I'VE TAKEN IT TO TWO DIFFERENT DEALERS AND THEY CAN'T FIND ANYTHING. ONE DEALER TOLD ME THAT THIS WAS NORMAL, EVEN THOUGH I FOUND SIMILAR COMPLAINTS ONLINE.

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ODI 10967033 · 68,800 mi

WAS DRIVING HOME FROM WORK ON THE INTERSTATE. ENGINE BEGAN TO JERK A BIT THEN WARNING MESSAGES APPEARED ON SCREEN. PULLED OVER TO SIDE OF ROAD. AFTER CAR STOPPED SMOKE BEGAN TO APPEAR FROM UNDER HOOD AND ENTERING CAB THROUGH THE VENTS. I OPENED THE WINDOW TO CLEAR THE SMOKE AND LOOKED FOR PHONE NUMBER TO ROADSIDE ASSISTANCE THINKING IT WAS ONLY A BELT THAT HAD MELTED OR BURNED. WITHIN A FEW MINUTES I BEGAN TO SEE FLAMES COMING FROM UNDER THE HOOD BY THE WINDSHIELD. I EXITED THE VEHICLE AND A SHERIFF'S DEPUTY HAPPENED TO BE PULLING IN BEHI…

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19
ODI 10558608 · 300 mi

PICKED UP 2014 FORD ESCAPE 1.6 ECOBOOST- OCTOBER 2013- ENGINE RPM' S REV TO 3-4 FOR NO REASON - SPORADICALLY- WHEN REMOTE STARTED, AND WHEN ELECTRIC STARTING CAR. BRAKES LOUD WHISTLING NOISES- COMES AND GOES- AUTO LIFT GATE OPENS HALF WAY SOMETIMES, CLOSES ON YOU WHEN YOUR LOADING THINGS SOMETIMES, REAR DOOR BEHIND DRIVER -CHILD LOCKS ON- CANT TURN OFF- PASSENGER CANT GET OUT OF THAT SIDE OF CAR- NO HEAT! TEMP GAUGE JUMPS FROM C TO H THEN BACK TO C. NO HEAT IN CAR EVEN AFTER REMOTE STARTING VEHICLE 2-3 TIMES AND LETTING IT RUN- CAR IS ICE COL…

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ODI 10744960 · 18,000 mi

WHENEVER CAR IS ON AND PARKED, NOT MOVING, OR GOING SLOWER THAN 20 MPH, THE AIR CONDITIONING DOES NOT COOL AND BLOWS EXTREMELY HOT AIR INTO THE CAR. IF I AM IN TRAFFIC, AT A STOP LIGHT, GETTING DRIVE THROUGH, OR PARKING THE CAR, IT QUICKLY GETS DANGEROUSLY HOT. RIGHT NOW WE HAVE 100+ DEGREE DAYS CONSISTENTLY, WITH MY CHILD IN THE BACK SEAT I FEAR DRIVING MY VEHICLE IN THIS HEAT AS IT IS KNOWN TO KILL IN TEXAS. MY FATHER IS AN ELECTRICIAN AND WHEN I TOLD HIM HE SAID IT LOOKS LIKE AN ELECTRICAL OR POWER PROBLEM BECAUSE HE THINKS THE CAR IDLES TOO…

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ODI 11091243 · 62,000 mi

THE VEHICLE'S GEAR SHIFT CABLE "BREAKS" LEAVING THE VEHICLE INOPERABLE UNABLE TO GO INTO GEAR, DRIVE OR REVERSE. THE VEHICLE DRIVE OK THEN PARKED. THE VEHICLE WAS PARKED IN A PUBLIC GARAGE WHEN I NOTICED THAT THE VEHICLE WOULD NOT GO INTO GEAR.

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35
ODI 10608385 · 80 mi

WHILE DRIVING MY VEHICLE IT'S APPROACH SENSOR WENT OFF. I THOUGHT IT WAS DUE TO BEING IN TRAFFIC BUT THEN IT WENT OFF ON A CONSTANT HIGH PITCH SQUEAL. IT LASTED FOR ABOUT 3 MINUTES THEN SHUT OFF. THEN WHEN I WAS ON THE HANDS FREE TELEPHONE DEVICE THROUGH THE FORD CONSAL IT WENT OFF AGAIN AND I COULD NOT STOP THE VERY HIGH PITCH SQUEAL AND I HAD TO PULL OFF THE ROAD AND PUT IT IN PARK. THEN IT HAPPENED WHILE SITTING AT A STOP SIGN. THE SQUEAL WAS SO LOUD I WANTED TO TAKE THE VEHICLE TO FORD AND ASK FOR A REFUND. I COULD NOT STOP THE SOUND AND I…

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ODI 10744960 · 18,000 mi

WHENEVER CAR IS ON AND PARKED, NOT MOVING, OR GOING SLOWER THAN 20 MPH, THE AIR CONDITIONING DOES NOT COOL AND BLOWS EXTREMELY HOT AIR INTO THE CAR. IF I AM IN TRAFFIC, AT A STOP LIGHT, GETTING DRIVE THROUGH, OR PARKING THE CAR, IT QUICKLY GETS DANGEROUSLY HOT. RIGHT NOW WE HAVE 100+ DEGREE DAYS CONSISTENTLY, WITH MY CHILD IN THE BACK SEAT I FEAR DRIVING MY VEHICLE IN THIS HEAT AS IT IS KNOWN TO KILL IN TEXAS. MY FATHER IS AN ELECTRICIAN AND WHEN I TOLD HIM HE SAID IT LOOKS LIKE AN ELECTRICAL OR POWER PROBLEM BECAUSE HE THINKS THE CAR IDLES TOO…

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ODI 10967033 · 68,800 mi

WAS DRIVING HOME FROM WORK ON THE INTERSTATE. ENGINE BEGAN TO JERK A BIT THEN WARNING MESSAGES APPEARED ON SCREEN. PULLED OVER TO SIDE OF ROAD. AFTER CAR STOPPED SMOKE BEGAN TO APPEAR FROM UNDER HOOD AND ENTERING CAB THROUGH THE VENTS. I OPENED THE WINDOW TO CLEAR THE SMOKE AND LOOKED FOR PHONE NUMBER TO ROADSIDE ASSISTANCE THINKING IT WAS ONLY A BELT THAT HAD MELTED OR BURNED. WITHIN A FEW MINUTES I BEGAN TO SEE FLAMES COMING FROM UNDER THE HOOD BY THE WINDSHIELD. I EXITED THE VEHICLE AND A SHERIFF'S DEPUTY HAPPENED TO BE PULLING IN BEHI…

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0
3
ODI 11541037

The steering wheels started to get hard. The car warned me to stop safely. It was to hard that I couldn't do much to turn the steering wheels.

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ODI 11547743

1) Steering went out without having issues prior. It reads "steering assist fault service required" on the dash 2) Lost all steering capabilities without warning. The car did not lose all power, it was still running and driving just zero steering. I drive daily with my children in the vehicle most of the time. This time, thankfully, I was alone and not in traffic to harm other drivers. Steering does not work at all, it's not just hard to turn, there's no movement in the wheel no matter how hard you try. 3) It has been checked out by our mechani…

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ODI 11744510

My 2014 Ford vehicle the steering wheel began to malfunction, then became worse. I took it to Pep Boys Mechanic, they showed me the recall for this issue. I will include the recall attached. The mechanic told me to call Ford they should fix this problem. I called Ford who said since our vin no was not indicated on the recall, but same year make and model are, cannot repair due to vin no not on recall. Then the Ford Dealer Mechanic recommended I call Ford Corporate. I called Ford Corporate who advised not covered since the vin no for this Ford …

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10
ODI 11113189 · 55,000 mi

2014 FORD ESCAPE 4X2 OVERFLOW COOLANT TANK CAUSING COOLANT TO LEAK. 230,000 CARS HAVE BEEN REPAIRED BY FORD BUT THEY WILL NOT REPAIR MINE WITHOUT A $230+COST. FOR SOME UNKNOWN REASON MY SERIAL NUMBER IS NOT COVERED. LACK OF COOLANT LEADS TO OVERHEATING AND CRACKED HEAD GASKET. THE CAR DID REDUCE POWER AND SOUND A PULL OVER IMMEDIATELY WARNING ON 2 OCCASIONS. THE CAR HAS 55,000 MILES.

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ODI 11173433 · 59,000 mi

ON JAN 29TH DRIVING DOWN THE STREET AND OUT OF KNOW WHERE CAR STARTS STALLING AND THEN SMOKE AND THEN THE 💡 CAME ON SAYING ENGINE OVERHEATING..... I LEFT UP THE HOOD THE CONTAINER FILLED ..... PARKED CAR AND NEVER GOT BACK IN SMOKE WAS POURING OUT OF THE HOOD.... IN THE MIDDLE IF HARBSON AND ARGAMINO..... MR MY DAUGHTER 1MONTH OLD GRANDSON AND NEICE. ... THE MOST SCARIEST THING EVER IN MY LIFE....

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ODI 11243406 · 68,000 mi

THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN A 2017 SAFETY RECALL RELATED TO OVERHEATING AND COOLANT LEAKS, BUT IT WAS NOT. IN FEBRUARY 2019, IT OVERHEATED WITH LITTLE WARNING ON THE FREEWAY, BLOWING A HOLE IN THE MOTOR (AT 62K MILES). FORD REJECTED REQUEST FOR ASSISTANCE, SO REPAIR WAS DONE BY INDEPENDENT MECHANIC (MOTOR REPLACED). THREE MONTHS LATER, DURING FREEWAY DRIVE, MESSAGE APPEARED SEVERAL TIMES STATING POWER WAS BEING CUT TO KEEP ENGINE FROM OVERHEATING (NO INDICATION ENGINE ACTUALLY WAS OVERHEATING). ULTIMATELY, MESSAGE APPEARED WARNING…

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4
ODI 10747296 · 27,600 mi

**THIS INCIDENT INVOLVES THE PANORAMIC ROOF GLASS/WINDOW SPONTANEOUSLY BURSTING AT HIGHWAY SPEEDS.** MY FAMILY AND I WERE DRIVING AT HIGHWAY SPEEDS WHEN SUDDENLY WE HEARD A VERY LOUD EXPLOSION. IT STARTLED MY HUSBAND, HE ALMOST LOST CONTROL OF THE VEHICLE BECAUSE THE VEHICLE SWERVED AS A RESULT OF HAVING THE ROOF TORN OPEN AT HIGHWAY SPEEDS. THIS INCIDENT COULD CAUSE A SEVERE, LIFE-THREATENING INJURY. WE PULLED OVER TO THE SIDE OF THE ROAD. WE SAW THAT THE GLASS HAD BURST ALMOST COMPLETELY, LEAVING ONLY APPROXIMATELY 1.5" MARGINS OF SHATT…

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ODI 11373613 · 40,000 mi

MY REAR PASSENGER AND DRIVER DOOR PANELS HAVE COMPLETED BEEN PULLED OFF AND HARD TO OPEN THE DOOR BECAUSE THE PANELS WERE CAUGHT ON THE RECALL DOOR LATCHES. I'VE HAD THE DOOR LATCHES REPLACED AND IT STILL CONTINUED, THEY SAY THE PANELS WON'T BE REPLACED UNDER WARRANTIES I HAVE BUT I TOLD DEALERSHIP BECAUSE OF THE LATCHES THAT WERE RECALLED THAT MY DOOR PANELS ARE DOING THIS IF THE LATCHES WERE GOOD AND NOT RECALLED IN THE FIRST PLACE I WOULD NOT HAVE THE ISSUE. SINCE MY PANELS ARE MESSED UP BECAUSE OF A RECALL SPECIFICALLY MADE ON MY VEHICLE I …

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ODI 11513448

The driver side rear door can not be opened. It appears the paneling of the door is caught on the frame, which prevents the operation of the door. This has been reported twice to the dealership, and so far they have ignored the request to inspect or fix it. In an emergency if needed passengers would not be able to exit through this door, which would put that at risk if the car were pinned on one side and the front too damaged to operate. Also the rear camera has failed and does not operate. This is the second camera to do so as the first was r…

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Electrical System
64
ODI 10593199 · 9,600 mi

WHILE DRIVING ON HIGHWAY I ACCIDENTALLY DEPRESSED THE KEYLESS START-STOP BUTTON. THE ENGINE SHUT OFF, POWER STEERING AND BRAKES WERE LOST AND ENGINE WOULD NOT RESTART BY PUSHING START-STOP BUTTON. I WAS ABLE TO SLOW CAR - WITH OTHER CARS CLOSE BEHIND- SHIFT GEAR SHIFT TO NEUTRAL AND APPLY BRAKE PEDAL SO THAT START-STOP BUTTON WOULD RESTART ENGINE. I HAVE HAD FORD DEALERSHIP CHECK KEYLESS START-STOP SYSTEM AND THEY INDICATE THAT SYSTEM WORKS AS IT SHOULD. START - STOP BUTTON IS LOCATED IN DRIVERS RIGHT KNEE AREA AND IS TWO INCHES FROM SIMIL…

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ODI 10648707 · 9,500 mi

I WAS DRIVING ALONG WITH CRUISE CONTROL ON AT 73 MPH, WHEN I COULD NO LONGER ACCELERATE, MY ESCAPE JUST DIED WITH NO WARNING LIGHTS, STALL OUT OR ANYTHING. JUST AS IF SOMEONE TURNED IT OFF. I HAD TO COAST TO THE SIDE OF THE ROAD. I WAITED A FEW MINUTES AND TRIED TO START IT AGAIN WITH NO LUCK. WHEN I TURNED THE KEY OVER, IT SEEMED LIKE IT WANTED TO START BUT WAS NOT GETTING THE GAS TO. I TRIED 3 MORE TIME AND FINALLY CALLED FORD ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST FORD DEALERSHIP. I AM WAITING ON A REPLY (WITH NO LOANER ETC) THE…

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ODI 10651515 · 35,548 mi

OUTSIDE TEMPERATURES WERE OVER 100F. VEHICLE CUTOFF - LOST ALL POWER AND WAS COASTING. SHIFTED TO NEUTRAL TO RESTART - WHICH IT DID. PULLED OFF THE HIGHWAY CALLED HERTZ ROADSIDE ASSISTANCE. VEHICLE CUTOFF AGAIN WHILE PARKED. DID NOT IMMEDIATELY RESTART. RESTARTED AFTER ABOUT 10 MINUTES. VEHICLE WAS TOWED BY HERTZ. *TR

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19
ODI 10553721 · 400 mi

FIRST TIME (WHILE DRIVING)INSTRUMENT CLUSTER NEEDLES JUMPED, DISPLAY READ P TRANSMISSION NOT IN PARK. CYCLE REPEATED A COUPLE OF TIMES THEN CLUSTER LIGHT TURNED OFF AND NEEDLES WENT TO OFF POSITION. DISPLAY ONLY READ PRND AND MILEAGE. CAR TAKEN TO DEALER ON11-7-13. CLUSTER REPLACED BY DEALER. PICKED CAR UP FROM DEALER 11-15-13. REPAIR WORKED ABOUT FOUR DAYS AND SAME CLUSTER PROBLEMS RETURNED AND BECAME WORSE. MULTIPLE TIMES CLUSTER WOULD NOT COME ON WHEN STARTING, MULTIPLE TIMES (WHILE DRIVING) CAR BEEPS AND ALL WARNING LIGHTS TURN ON DI…

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ODI 10604283 · 13,000 mi

THE WIPERS STOPPED WORKING CORRECTLY. WITH THE HEADLIGHTS NOT ON, THE WIPERS WOULD WORK ERRATICALLY AND NOT EFFICIENTLY, CAUSING AN UNSAFE DRIVE DURING RAIN. ADDITIONALLY, WHEN THE HEADLIGHTS WERE TURNED ON, THE WIPERS STOPPED WORKING ALTOGETHER. TRYING TO RIDE HOME IN THE DARK WITH NO LIGHTS, NOR WIPERS FUNCTIONING CORRECTLY CAUSED AN UNSAFE SITUATION. ADDITIONALLY, THE SIGNALS AND PARKING LIGHTS ARE DIMMING AND NOT WORKING PROPERLY. THE CAR IS PRESENTLY AT THE DEALER FOR TWO DAYS- HAS NOT BEEN LOOKED AT YET. *TR

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ODI 10744960 · 18,000 mi

WHENEVER CAR IS ON AND PARKED, NOT MOVING, OR GOING SLOWER THAN 20 MPH, THE AIR CONDITIONING DOES NOT COOL AND BLOWS EXTREMELY HOT AIR INTO THE CAR. IF I AM IN TRAFFIC, AT A STOP LIGHT, GETTING DRIVE THROUGH, OR PARKING THE CAR, IT QUICKLY GETS DANGEROUSLY HOT. RIGHT NOW WE HAVE 100+ DEGREE DAYS CONSISTENTLY, WITH MY CHILD IN THE BACK SEAT I FEAR DRIVING MY VEHICLE IN THIS HEAT AS IT IS KNOWN TO KILL IN TEXAS. MY FATHER IS AN ELECTRICIAN AND WHEN I TOLD HIM HE SAID IT LOOKS LIKE AN ELECTRICAL OR POWER PROBLEM BECAUSE HE THINKS THE CAR IDLES TOO…

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35
ODI 10608385 · 80 mi

WHILE DRIVING MY VEHICLE IT'S APPROACH SENSOR WENT OFF. I THOUGHT IT WAS DUE TO BEING IN TRAFFIC BUT THEN IT WENT OFF ON A CONSTANT HIGH PITCH SQUEAL. IT LASTED FOR ABOUT 3 MINUTES THEN SHUT OFF. THEN WHEN I WAS ON THE HANDS FREE TELEPHONE DEVICE THROUGH THE FORD CONSAL IT WENT OFF AGAIN AND I COULD NOT STOP THE VERY HIGH PITCH SQUEAL AND I HAD TO PULL OFF THE ROAD AND PUT IT IN PARK. THEN IT HAPPENED WHILE SITTING AT A STOP SIGN. THE SQUEAL WAS SO LOUD I WANTED TO TAKE THE VEHICLE TO FORD AND ASK FOR A REFUND. I COULD NOT STOP THE SOUND AND I…

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ODI 10744960 · 18,000 mi

WHENEVER CAR IS ON AND PARKED, NOT MOVING, OR GOING SLOWER THAN 20 MPH, THE AIR CONDITIONING DOES NOT COOL AND BLOWS EXTREMELY HOT AIR INTO THE CAR. IF I AM IN TRAFFIC, AT A STOP LIGHT, GETTING DRIVE THROUGH, OR PARKING THE CAR, IT QUICKLY GETS DANGEROUSLY HOT. RIGHT NOW WE HAVE 100+ DEGREE DAYS CONSISTENTLY, WITH MY CHILD IN THE BACK SEAT I FEAR DRIVING MY VEHICLE IN THIS HEAT AS IT IS KNOWN TO KILL IN TEXAS. MY FATHER IS AN ELECTRICIAN AND WHEN I TOLD HIM HE SAID IT LOOKS LIKE AN ELECTRICAL OR POWER PROBLEM BECAUSE HE THINKS THE CAR IDLES TOO…

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ODI 10967033 · 68,800 mi

WAS DRIVING HOME FROM WORK ON THE INTERSTATE. ENGINE BEGAN TO JERK A BIT THEN WARNING MESSAGES APPEARED ON SCREEN. PULLED OVER TO SIDE OF ROAD. AFTER CAR STOPPED SMOKE BEGAN TO APPEAR FROM UNDER HOOD AND ENTERING CAB THROUGH THE VENTS. I OPENED THE WINDOW TO CLEAR THE SMOKE AND LOOKED FOR PHONE NUMBER TO ROADSIDE ASSISTANCE THINKING IT WAS ONLY A BELT THAT HAD MELTED OR BURNED. WITHIN A FEW MINUTES I BEGAN TO SEE FLAMES COMING FROM UNDER THE HOOD BY THE WINDSHIELD. I EXITED THE VEHICLE AND A SHERIFF'S DEPUTY HAPPENED TO BE PULLING IN BEHI…

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—
1
ODI 11486434 · 100,000 mi

The contact owns a 2014 Ford Escape. The contact stated that the cooling system was losing coolant. The low coolant warning light was illuminated. The driver added additional anti-freeze. While driving at various speeds, the vehicle misfired, overheated, and stalled. The contact detected white smoke coming from the exhaust pipe. The vehicle was taken to an independent mechanic who informed the contact about an unknown recall. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no add…

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13
ODI 10593199 · 9,600 mi

WHILE DRIVING ON HIGHWAY I ACCIDENTALLY DEPRESSED THE KEYLESS START-STOP BUTTON. THE ENGINE SHUT OFF, POWER STEERING AND BRAKES WERE LOST AND ENGINE WOULD NOT RESTART BY PUSHING START-STOP BUTTON. I WAS ABLE TO SLOW CAR - WITH OTHER CARS CLOSE BEHIND- SHIFT GEAR SHIFT TO NEUTRAL AND APPLY BRAKE PEDAL SO THAT START-STOP BUTTON WOULD RESTART ENGINE. I HAVE HAD FORD DEALERSHIP CHECK KEYLESS START-STOP SYSTEM AND THEY INDICATE THAT SYSTEM WORKS AS IT SHOULD. START - STOP BUTTON IS LOCATED IN DRIVERS RIGHT KNEE AREA AND IS TWO INCHES FROM SIMIL…

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ODI 10619336 · 5,000 mi

POWER STEERING HAS GONE OUT IN THIS NEW VEHICLE 3 SEPARATE OCCASIONS. WHEN LOOKED AT BY A TECHNICIAN, THEY DO NOT KNOW WHAT IS WRONG. BEEN IN THE SHOP FOR OVER 20 DAYS. *TR

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ODI 10683918 · 8,600 mi

CAR JUST EXITED THE HIGHWAY. DROVE APPROXIMATELY A QUARTER MILE AND MADE A RIGHT TURN. THE STEERING LOCKED UP IN MID TURN. FORTUNATELY THERE WERE NO CARS PARKED ON THIS PARTICULAR STREET OR THERE WOULD HAVE BEEN AN ACCIDENT. MANAGED TO STRAIGHTEN WHEEL AND ABLE TO PULL IN A PARKING SPOT. CAR'S ELECTRICAL SYSTEM STARTED SHUTTING DOWN TO SAVE BATTERY POWER. HAD CAR TOWED TO FORD DEALER. THEY SAY THE ALTERNATOR WAS WEAK. FIVE DAYS AFTER THE INCIDENT AND STILL WAITING FOR THE PART. LOST CONFIDENCE IN THE PRODUCT. CAR IS NINE MONTHS OLD. *TR

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17
ODI 10648707 · 9,500 mi

I WAS DRIVING ALONG WITH CRUISE CONTROL ON AT 73 MPH, WHEN I COULD NO LONGER ACCELERATE, MY ESCAPE JUST DIED WITH NO WARNING LIGHTS, STALL OUT OR ANYTHING. JUST AS IF SOMEONE TURNED IT OFF. I HAD TO COAST TO THE SIDE OF THE ROAD. I WAITED A FEW MINUTES AND TRIED TO START IT AGAIN WITH NO LUCK. WHEN I TURNED THE KEY OVER, IT SEEMED LIKE IT WANTED TO START BUT WAS NOT GETTING THE GAS TO. I TRIED 3 MORE TIME AND FINALLY CALLED FORD ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST FORD DEALERSHIP. I AM WAITING ON A REPLY (WITH NO LOANER ETC) THE…

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ODI 10949276 · 100,000 mi

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. A WARNING CODE (P0087) ILLUMINATED ON THE INSTRUMENT PANEL, WHICH INDICATED TROUBLE WITH THE FUEL RAIL. THE CONTACT WAITED THIRTY SECONDS AND THEN RESUMED DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE). THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN…

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ODI 10986112

"TAKATA RECALL" EVEN THOUGH I NO LONGER HAVE THE CAR, HAD THEM REPOSSESSED IT. I MADE VERY CLEAR WHEN BUYING I WANTED A CAR I WOULD HAVE NO PROBLEMS WITH. I HAH JUST FILLED MY TANK WITH GAS ON MY WAY TO SEE MY PAIN MED DOCTOR 80 MILES AWAY FUEL SYSTEM QUIT, AT STATION, THIS IS AN IN CLOSED SYSTEM NOT SUPPOSED TO GO OUT BECAUSE MY CAR WAS STILL IN SHOP I MISSED ANOTHER APPOINTMENT WITH THIS DR. WHICH RESULTED IN ME BEING PUT INTO WITHDRAWALS FROM MEDICATION, HAD I DRIVEN THERE ANY SYSTEM HAD GONE OUT I WOULD HAVE LOST CONTROL ON HIGHWAY 287 TOWA…

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8
ODI 11048052

1. SEAT BELT: DRIVER'S SEAT BELT UNEXPECTEDLY STOPPED WORKING AND WILL NOT CLICK OR LOCK INTO PLACE. THE SEAT BELT PRETENSIONERS TO NOT FUNCTION AS INTENDED WHEN NEEDED, INCREASE THE RISK OF OCCUPANT INJURY IN THE EVENT OF A CRASH. 2: ELECTRICAL SYSTEM: INSTRUMENT PANEL: BLANK DISPLAY, OR OFTEN TIMES INRESPONSIVE. IF THE INSTRUMENT CLUSTER IS INOPERATIVE, THE DRIVER OF MAY NOT BE WARNED OF SAFETY RELATED ISSUES SUCH AS LOW TIRE PRESSURES OR DISABLED AIR BAGS, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH. 3.BODY: DOOR: THE BODY OF TH…

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ODI 11072063 · 60,500 mi

I STARTED MY VEHICLE YESTERDAY TO WARM UP AND ABOUT 5-10 MINUTES LATER HEARD A BIG BOOM, LOOKED OUT THE DOOR AND THE FRONT END OF MY ESCAPE WAS COMPLETELY ENGULFED IN FLAMES. I HAD SCHEDULED IT TO GET REPAIRED YESTERDAY MORNING, BUT WAS UNABLE TO MAKE IT AS WE RECEIVED A LOT OF SNOW AND SCHOOLS WERE CANCELLED AND SUCH. I HAD KNOWN OF THE RECALL SINCE LAST YEAR SINCE I ALREADY WAS INVOLVED IN ANOTHER RECALL WITH THE LATCH. I TRIED TO GET THEM TAKEN CARE OF AT THE SAME TIME, BUT THE REMEDY WAS NOT AVAILABLE AND WOULDN'T BE FOR SOME TIME. I RECEIV…

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ODI 11081930 · 74,000 mi

I WAS DRIVING UP THE INTERSTATE AFTER WORK AND WHILE I WAS DRIVING I BEGAN TO NOTICE SMOKE. I LOOKED AROUND AND REALIZED IT WAS MY CAR. I PULLED OVER TO THE SIDE AND MY CAR STARTED FLASHING EVERYTHING ON THE DASH PANEL WAS RED AND FLASHING ENGINE FAILURE. I CUT THE CAR OFF AND THEN WENT TO TRY AND POP THE HOOD, I COULDN'T GET IT OPENED AND I LOOKED DOWN AND BEGAN TO SEE FLAMES. I CALLED 911 AND MY CAR ENGULFED IN FLAMES. I HAD A RECALL ON MY CAR FOR A PROBLEM WITH THE ENGINE CYLINDER HEAD SAYING THAT IT COULD CAUSE AN ENGINE FIRE IF OILS WERE T…

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Engine And Engine Cooling
28
ODI 11002119 · 65,000 mi

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, FLAMES ERUPTED UNDERNEATH THE VEHICLE AND UNDER THE HOOD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE DRIVER NOTICED FLAMES COMING FROM UNDER THE HOOD AND FROM THE ENGINE COMPARTMENT. THE FRONT OF THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO WATERFORD TOWING LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER A…

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ODI 11030828

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TASCA FORD (1300 PONTIAC AVE, CRANSTON, RI 02920, PHONE NUMBER: [phone removed]), BUT WAS NOT REPAIRED DUE TO LACK OF PARTS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PAR…

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ODI 11206080 · 40,992 mi

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR KEPT RANDOMLY FLASHING AND THE VEHICLE WAS RUNNING HOT. AN INDEPENDENT MECHANIC PROVIDED A COOLANT PRESSURE CHECK AND FOUND COOLANT IN THE RESERVOIR. THE MECHANIC STATED THAT THE HEAD GASKET WAS CRACKED AND THE COMPRESSION SENSOR MAY NEED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER (NORTH BAY FORD, 1999 SOQUEL AVE, SANTA CRUZ, CA 95062, [phone removed]) REPAIRED THE VEHICLE…

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5
ODI 11484868 · 78,000 mi

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the message "high temperature" was displayed. When the failure occurred, the motive power was suddenly reduced and the vehicle would not properly accelerate. Additionally, the transmission warning and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic who indicated that although the "high temperature" message was displayed, the engine was not overheating. The cause of the failure was not determined. The local dea…

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ODI 11526542 · 45,000 mi

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle was running rough. The contact stated that the engine had misfired. The engine warning light was illuminated. The contact stated that the coolant level was low. The vehicle was taken to an independent mechanic who topped off the coolant. The contact also received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated …

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ODI 11620579 · 163,000 mi

The contact owns a 2014 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle started to lose motive power and failed to respond while depressing the accelerator pedal. Additionally, the contact noticed that there was smoke coming from under the hood of the vehicle. The contact pulled to the side of the road and discovered that there was fluid leaking from underneath the vehicle onto the ground. No further information was provided. The manufacturer and the local dealer were not contacted. The vehicle was not diagn…

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0
1
ODI 11486434 · 100,000 mi

The contact owns a 2014 Ford Escape. The contact stated that the cooling system was losing coolant. The low coolant warning light was illuminated. The driver added additional anti-freeze. While driving at various speeds, the vehicle misfired, overheated, and stalled. The contact detected white smoke coming from the exhaust pipe. The vehicle was taken to an independent mechanic who informed the contact about an unknown recall. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no add…

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—000
Steering
5
ODI 10593199 · 9,600 mi

WHILE DRIVING ON HIGHWAY I ACCIDENTALLY DEPRESSED THE KEYLESS START-STOP BUTTON. THE ENGINE SHUT OFF, POWER STEERING AND BRAKES WERE LOST AND ENGINE WOULD NOT RESTART BY PUSHING START-STOP BUTTON. I WAS ABLE TO SLOW CAR - WITH OTHER CARS CLOSE BEHIND- SHIFT GEAR SHIFT TO NEUTRAL AND APPLY BRAKE PEDAL SO THAT START-STOP BUTTON WOULD RESTART ENGINE. I HAVE HAD FORD DEALERSHIP CHECK KEYLESS START-STOP SYSTEM AND THEY INDICATE THAT SYSTEM WORKS AS IT SHOULD. START - STOP BUTTON IS LOCATED IN DRIVERS RIGHT KNEE AREA AND IS TWO INCHES FROM SIMIL…

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ODI 11153559 · 80,000 mi

FAILURE AT 80,000 MILES, HOWEVER THE ENGINE WAS REPLACED WITH A NEW ENGINE AT 76,000 DUE TO PROBLEMS FROM THE COOLANT RECALL; THIS TIME THE VEHICLE WOULD STALL WHEN COMING TO A STOP OR WHILE DRIVING. COMPUTER SCREEN WOULD SHOW "SYSTEM SHUTTING DOWN"; VEHICLE WOULD GO INTO "LIMP" MODE, REDUCE SPEED AND CAR WOULD SHUT OFF WITHOUT NOTICE. VEHICLE WAS TOWED IN AFTER ISSUE OCCURING 4X IN A 2 MILE DRIVE. VEHICLE WAS TOWED IN. ADVISED BY THE DEALERSHIP THAT THEY COULD NOT DUPLICATE THE PROBLEM. AFTER 30 DAYS THEY RETURNED THE CAR WITH 75 MILES TE…

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ODI 11279688 · 98,000 mi

MY 2014 FORD ESCAPE WITH THE 1.6L ECOBOOST HAS A SAFETY RECALL FOR CRACKING OF THE CYLINDER HEAD, THERE FIX FOR THIS ONLY TO PLACE A COOLANT SENSOR IN THE COOLANT RESERVOIR. SO I HAD THE RECALL INSTALLED, NOT LONG AFTER I STARED HAVING ISSUES WITH LOSSING COOLANT. NEXT IF STARED MISSING WELL I TOOK IT IN AND THE DEALER SAID "YOU HAVE A CRACKED ENGINE BLOCK" WHEN ASK TO PROVE THE BLOCK WAS CRACKED THEY COULD NOT, AND THE DEALER ALSO TOLD ME THAT, "THEY HAVE TO REPLACE THE ENGINE EVEN IF ITS ONLY A HEAD" SO FORD IS MAKING TO WHERE THE COSTUMER IS…

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4
ODI 10893594 · 48,000 mi

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 60 MPH, THE TRANSMISSION BLEW OUT AND THE STEERING COLUMN FRACTURED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 48,000.

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ODI 11510331 · 21,000 mi

The contact owns a 2014 Ford Escape. The contact stated that while parked, the vehicle lost motive power. The vehicle was towed to the dealer, where they repaired the bushing shifter cable. The failure recurred and the steering wheel became stiff. Additionally, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact the steering wheel became stiff. Additionally, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact to side swiped another vehicle. A police re…

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ODI 11521800

Amongst SEVERAL problems with this vehicle, it often slips out of gear while driving. Which has caused me to have to stop in the middle of the lane. It has had multiple mega fuses go out. It will often say “power steering fault” and then the message will go away. I am genuinely scared to drive this vehicle because I never know when the power system is going to go out. I have always stayed up to date on maintenance and it has less than 90k on miles. I do not understand why this has not been pulled off the market. It seems like all the escapes b…

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3
ODI 11541037

The steering wheels started to get hard. The car warned me to stop safely. It was to hard that I couldn't do much to turn the steering wheels.

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ODI 11547743

1) Steering went out without having issues prior. It reads "steering assist fault service required" on the dash 2) Lost all steering capabilities without warning. The car did not lose all power, it was still running and driving just zero steering. I drive daily with my children in the vehicle most of the time. This time, thankfully, I was alone and not in traffic to harm other drivers. Steering does not work at all, it's not just hard to turn, there's no movement in the wheel no matter how hard you try. 3) It has been checked out by our mechani…

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ODI 11744510

My 2014 Ford vehicle the steering wheel began to malfunction, then became worse. I took it to Pep Boys Mechanic, they showed me the recall for this issue. I will include the recall attached. The mechanic told me to call Ford they should fix this problem. I called Ford who said since our vin no was not indicated on the recall, but same year make and model are, cannot repair due to vin no not on recall. Then the Ford Dealer Mechanic recommended I call Ford Corporate. I called Ford Corporate who advised not covered since the vin no for this Ford …

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13
ODI 10593199 · 9,600 mi

WHILE DRIVING ON HIGHWAY I ACCIDENTALLY DEPRESSED THE KEYLESS START-STOP BUTTON. THE ENGINE SHUT OFF, POWER STEERING AND BRAKES WERE LOST AND ENGINE WOULD NOT RESTART BY PUSHING START-STOP BUTTON. I WAS ABLE TO SLOW CAR - WITH OTHER CARS CLOSE BEHIND- SHIFT GEAR SHIFT TO NEUTRAL AND APPLY BRAKE PEDAL SO THAT START-STOP BUTTON WOULD RESTART ENGINE. I HAVE HAD FORD DEALERSHIP CHECK KEYLESS START-STOP SYSTEM AND THEY INDICATE THAT SYSTEM WORKS AS IT SHOULD. START - STOP BUTTON IS LOCATED IN DRIVERS RIGHT KNEE AREA AND IS TWO INCHES FROM SIMIL…

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ODI 10619336 · 5,000 mi

POWER STEERING HAS GONE OUT IN THIS NEW VEHICLE 3 SEPARATE OCCASIONS. WHEN LOOKED AT BY A TECHNICIAN, THEY DO NOT KNOW WHAT IS WRONG. BEEN IN THE SHOP FOR OVER 20 DAYS. *TR

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ODI 10683918 · 8,600 mi

CAR JUST EXITED THE HIGHWAY. DROVE APPROXIMATELY A QUARTER MILE AND MADE A RIGHT TURN. THE STEERING LOCKED UP IN MID TURN. FORTUNATELY THERE WERE NO CARS PARKED ON THIS PARTICULAR STREET OR THERE WOULD HAVE BEEN AN ACCIDENT. MANAGED TO STRAIGHTEN WHEEL AND ABLE TO PULL IN A PARKING SPOT. CAR'S ELECTRICAL SYSTEM STARTED SHUTTING DOWN TO SAVE BATTERY POWER. HAD CAR TOWED TO FORD DEALER. THEY SAY THE ALTERNATOR WAS WEAK. FIVE DAYS AFTER THE INCIDENT AND STILL WAITING FOR THE PART. LOST CONFIDENCE IN THE PRODUCT. CAR IS NINE MONTHS OLD. *TR

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0—
1
ODI 11306342 · 75,000 mi

DRIVING DOWN THE STREET WENT TO TURN TO THE LEFT AND THE POWER STEERING WENT OUT JUMPED THE CURB ALMOST HIT A FAMILY WITH A BABY AND APPARENTLY HERE'S THE ARTICAL OF 914,000 RECALLS .HTTPS://WWW.WASHINGTONPOST.COM/CARS/FORD-RECALLS-914000-ESCAPE-EXPLORER-SUVS-FOR-POWER-STEERING-ISSUE/2014/05/30/A6DE21EE-E810-11E3-A70E-EA1863229397_STORY.HTML NOW THE POWER STEERING WILL JUST STOP WORKING AS I TURN . THERE WAS ALSO A RECALL ON FUEL SYSTEM .MY CAR COINCIDENTALLY HAS THE SAME PROBLEM.AS I'M DRIVING IT JUST STALLS AND I HAVE TO RESTART IT A…

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0
Fuel/Propulsion System
49
ODI 10648707 · 9,500 mi

I WAS DRIVING ALONG WITH CRUISE CONTROL ON AT 73 MPH, WHEN I COULD NO LONGER ACCELERATE, MY ESCAPE JUST DIED WITH NO WARNING LIGHTS, STALL OUT OR ANYTHING. JUST AS IF SOMEONE TURNED IT OFF. I HAD TO COAST TO THE SIDE OF THE ROAD. I WAITED A FEW MINUTES AND TRIED TO START IT AGAIN WITH NO LUCK. WHEN I TURNED THE KEY OVER, IT SEEMED LIKE IT WANTED TO START BUT WAS NOT GETTING THE GAS TO. I TRIED 3 MORE TIME AND FINALLY CALLED FORD ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST FORD DEALERSHIP. I AM WAITING ON A REPLY (WITH NO LOANER ETC) THE…

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ODI 10682562 · 8,270 mi

PULLING OUT OF MY DRIVEWAY, ENGINE DIES WITH NO WARNING. PUT INTO NEUTRAL TO RESTART. PULLING OUT OF DRIVEWAY ONTO THE HARDTOP ROAD, ENGINE DIES WITH NO WARNING. TRAVELING AT 20 MPH OR LESS. THIS HAS BEEN GOING ON FOR 2 MONTHS NOW. DOESN'T HAPPEN WHEN THE CAR GOES TO THE DEALERSHIP...CAN'T SEEM TO FIGURE OUT WHAT IS CAUSING IT. *TR

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ODI 10713507 · 12,000 mi

I HAVE ISSUED A COMPLAINT ABOUT THREE AND A HALF MONTHS AGO. AGAIN, MY MOTHER IS STILL HAVING ACCELERATION PROBLEMS WITH HER CAR. ON APRIL 22ND, SHE STATED THAT SHE WAS GOING UP A HILL, AND THE CAR SUDDENLY STARTED REVVING TO 4000-5000RPM. AT ONE POINT, SHE SAID SHE LIGHTLY WENT ON THE GAS TO SEE IF THE FUEL WOULD KICK IN AND IT REVVED UP 500 RPM PAST THE REDLINE, AND STILL NO ACCELERATION. ONE DAY, MY MOM IS GOING TO END UP BEING REAR-ENDED WHEN THIS HAPPENS AND I WOULD NOT LIKE THAT TO HAPPEN. FORD ABSOLUTELY NEEDS TO DO SOMETHING ABOUT …

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10
ODI 10672847 · 8,000 mi

MY MOTHER OWNS A 2014 FORD ESCAPE SE WITH THE 1.6L ECOBOOST ENGINE. SHE HAS NOTICED THAT MANY TIMES, SHE LIGHTLY STEPS ON THE GAS, AND THE CAR SUDDENLY REVS IT'S ENGINE IN THE 3000-4000 RPM RANGE WHEN THE TRANSMISSION IS IN DRIVE. BASICALLY, IT DIDN'T WANT TO GO. SHE TOOK IT TO THE DEALERSHIP TO SEE IF THEY COULD FIND OUT THE PROBLEM, AND THEY SAID NOTHING WAS WRONG. I SURE WOULD HATE TO SEE MY MOTHER SERIOUSLY HURT DUE TO THESE PROBLEMS WITH HER CAR. *TR

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ODI 10811904 · 10,000 mi

A FEW MONTHS AGO, I HAD FILED A COMPLAINT ON THE 2014 FORD ESCAPE SE 1.6L TURBOCHARGED ECOBOOST WITH I-4WD MY MOTHER CURRENTLY OWNS. SHE HAD ACCELERATION PROBLEMS WITH THE CAR. AT A STOPLIGHT OR WHLE MOVING AT A DECENT PACE (ABOUT 20-40MPH), THE ENGINE WOULD SUDDENLY REV TOWARDS 4000-5000 AND NOT DROP INTO DRIVE. THIS HAD CONCERNED ME ALOT. MOM CALLED KELLER BROS. FORD HERE IN LITITZ, PENNSYLVANIA, AND SAID THAT SHE WILL HAVE TO TAKE HER CAR DOWN FOR A SOFTWARE UPDATE. THE UPDATE FIXED EVERYTHING. NO ACCELERATION PROBLEMS. AND SINCE THIS…

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ODI 10914334 · 24,000 mi

MY MOTHER OWNS A 2014 FORD ESCAPE WITH THE 1.6L TURBOCHARGED ECOBOOST ENGINE. SHE NOTES THAT THE FUEL SENSORS IN THE CAR AREN'T INJECTING FUEL INTO THE ENGINE WHEN SHE ACCELERATES FROM A STOP, MEANING THE CAR WILL STICK IN NEUTRAL AND REV UNTIL IT KICKS BACK IN GEAR. SHE NOTES THAT THIS HAS HAPPENED MULTIPLE TIMES. WE HAD TAKEN IT TO KELLER BROS. FORD WHICH IS WHERE SHE PURCHASED IT, AND THEY COULDN'T COME UP WITH THE PROBLEM. SO THEN WE WENT TO NEW HOLLAND FORD, AND THEY WERE ABLE TO FIND THE PROBLEM. THE GUY EVEN SHOWED MY MOM HOW TO RES…

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10
ODI 11113189 · 55,000 mi

2014 FORD ESCAPE 4X2 OVERFLOW COOLANT TANK CAUSING COOLANT TO LEAK. 230,000 CARS HAVE BEEN REPAIRED BY FORD BUT THEY WILL NOT REPAIR MINE WITHOUT A $230+COST. FOR SOME UNKNOWN REASON MY SERIAL NUMBER IS NOT COVERED. LACK OF COOLANT LEADS TO OVERHEATING AND CRACKED HEAD GASKET. THE CAR DID REDUCE POWER AND SOUND A PULL OVER IMMEDIATELY WARNING ON 2 OCCASIONS. THE CAR HAS 55,000 MILES.

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ODI 11173433 · 59,000 mi

ON JAN 29TH DRIVING DOWN THE STREET AND OUT OF KNOW WHERE CAR STARTS STALLING AND THEN SMOKE AND THEN THE 💡 CAME ON SAYING ENGINE OVERHEATING..... I LEFT UP THE HOOD THE CONTAINER FILLED ..... PARKED CAR AND NEVER GOT BACK IN SMOKE WAS POURING OUT OF THE HOOD.... IN THE MIDDLE IF HARBSON AND ARGAMINO..... MR MY DAUGHTER 1MONTH OLD GRANDSON AND NEICE. ... THE MOST SCARIEST THING EVER IN MY LIFE....

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ODI 11243406 · 68,000 mi

THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN A 2017 SAFETY RECALL RELATED TO OVERHEATING AND COOLANT LEAKS, BUT IT WAS NOT. IN FEBRUARY 2019, IT OVERHEATED WITH LITTLE WARNING ON THE FREEWAY, BLOWING A HOLE IN THE MOTOR (AT 62K MILES). FORD REJECTED REQUEST FOR ASSISTANCE, SO REPAIR WAS DONE BY INDEPENDENT MECHANIC (MOTOR REPLACED). THREE MONTHS LATER, DURING FREEWAY DRIVE, MESSAGE APPEARED SEVERAL TIMES STATING POWER WAS BEING CUT TO KEEP ENGINE FROM OVERHEATING (NO INDICATION ENGINE ACTUALLY WAS OVERHEATING). ULTIMATELY, MESSAGE APPEARED WARNING…

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17
ODI 10648707 · 9,500 mi

I WAS DRIVING ALONG WITH CRUISE CONTROL ON AT 73 MPH, WHEN I COULD NO LONGER ACCELERATE, MY ESCAPE JUST DIED WITH NO WARNING LIGHTS, STALL OUT OR ANYTHING. JUST AS IF SOMEONE TURNED IT OFF. I HAD TO COAST TO THE SIDE OF THE ROAD. I WAITED A FEW MINUTES AND TRIED TO START IT AGAIN WITH NO LUCK. WHEN I TURNED THE KEY OVER, IT SEEMED LIKE IT WANTED TO START BUT WAS NOT GETTING THE GAS TO. I TRIED 3 MORE TIME AND FINALLY CALLED FORD ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST FORD DEALERSHIP. I AM WAITING ON A REPLY (WITH NO LOANER ETC) THE…

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ODI 10949276 · 100,000 mi

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. A WARNING CODE (P0087) ILLUMINATED ON THE INSTRUMENT PANEL, WHICH INDICATED TROUBLE WITH THE FUEL RAIL. THE CONTACT WAITED THIRTY SECONDS AND THEN RESUMED DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE). THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN…

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ODI 10986112

"TAKATA RECALL" EVEN THOUGH I NO LONGER HAVE THE CAR, HAD THEM REPOSSESSED IT. I MADE VERY CLEAR WHEN BUYING I WANTED A CAR I WOULD HAVE NO PROBLEMS WITH. I HAH JUST FILLED MY TANK WITH GAS ON MY WAY TO SEE MY PAIN MED DOCTOR 80 MILES AWAY FUEL SYSTEM QUIT, AT STATION, THIS IS AN IN CLOSED SYSTEM NOT SUPPOSED TO GO OUT BECAUSE MY CAR WAS STILL IN SHOP I MISSED ANOTHER APPOINTMENT WITH THIS DR. WHICH RESULTED IN ME BEING PUT INTO WITHDRAWALS FROM MEDICATION, HAD I DRIVEN THERE ANY SYSTEM HAD GONE OUT I WOULD HAVE LOST CONTROL ON HIGHWAY 287 TOWA…

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0
1
ODI 11306342 · 75,000 mi

DRIVING DOWN THE STREET WENT TO TURN TO THE LEFT AND THE POWER STEERING WENT OUT JUMPED THE CURB ALMOST HIT A FAMILY WITH A BABY AND APPARENTLY HERE'S THE ARTICAL OF 914,000 RECALLS .HTTPS://WWW.WASHINGTONPOST.COM/CARS/FORD-RECALLS-914000-ESCAPE-EXPLORER-SUVS-FOR-POWER-STEERING-ISSUE/2014/05/30/A6DE21EE-E810-11E3-A70E-EA1863229397_STORY.HTML NOW THE POWER STEERING WILL JUST STOP WORKING AS I TURN . THERE WAS ALSO A RECALL ON FUEL SYSTEM .MY CAR COINCIDENTALLY HAS THE SAME PROBLEM.AS I'M DRIVING IT JUST STALLS AND I HAVE TO RESTART IT A…

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1
ODI 11554602

The car announced a low coolant in the system and then 10 seconds after the car turn on fire and burned down completely.

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Structure:Body
8
ODI 10992122

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/ LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *CN

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ODI 11040589 · 39,899 mi

ENGINE COOLANT SENSOR RE-PROGRAM RECALL. THIS WAS CORRECTED OCTOBER 10, 2017 AT FORD DEALERSHIP IN BENSENVILLE, ILLINOIS. ALSO FOUR DOOR LATCHES WERE RECALL AND REPLACED AT SAME TIME.

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ODI 11072063 · 60,500 mi

I STARTED MY VEHICLE YESTERDAY TO WARM UP AND ABOUT 5-10 MINUTES LATER HEARD A BIG BOOM, LOOKED OUT THE DOOR AND THE FRONT END OF MY ESCAPE WAS COMPLETELY ENGULFED IN FLAMES. I HAD SCHEDULED IT TO GET REPAIRED YESTERDAY MORNING, BUT WAS UNABLE TO MAKE IT AS WE RECEIVED A LOT OF SNOW AND SCHOOLS WERE CANCELLED AND SUCH. I HAD KNOWN OF THE RECALL SINCE LAST YEAR SINCE I ALREADY WAS INVOLVED IN ANOTHER RECALL WITH THE LATCH. I TRIED TO GET THEM TAKEN CARE OF AT THE SAME TIME, BUT THE REMEDY WAS NOT AVAILABLE AND WOULDN'T BE FOR SOME TIME. I RECEIV…

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3
ODI 11490743

Contacted local Ford dealership(s) in reference to 2 open recalls on my vehicle: Transmission gear shift linkage and door latches. I was made aware of the door latch recall when I was traveling with my 2 children who were in the back seat and the back door opened and would not latch closed. Upon researching, I found the 2 recalls and have tried for over 4 months to get it repaired as it is a serious safety issue. I was advised that it could be in the repair shop for 2-3 months and I would not have any transportation as they stated they do not h…

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ODI 11691261

MY CAR HAS 15 RECALLS AND 3 different FORD dealerships REFUSES TO do recall work This has gone on for more than 2 years. They claim to have done recall work that has not been done. It has a defective transmission. It took off while in park and hit a tow truck.

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ODI 11694223

see attached documents: Subject: Ongoing Unresolved Recall Issues and Safety Concerns with My Ford Vehicle I am writing to formally express my deep concern and frustration regarding my Ford vehicle, which currently has 15 open recalls that have gone unresolved for nearly two years. During this time, I have contacted every Ford dealership within a 50-mile radius of my home in repeated attempts to have these recalls addressed. Each dealership has provided a different excuse for not completing the necessary repairs. Some initially allowed me to s…

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4
ODI 10747296 · 27,600 mi

**THIS INCIDENT INVOLVES THE PANORAMIC ROOF GLASS/WINDOW SPONTANEOUSLY BURSTING AT HIGHWAY SPEEDS.** MY FAMILY AND I WERE DRIVING AT HIGHWAY SPEEDS WHEN SUDDENLY WE HEARD A VERY LOUD EXPLOSION. IT STARTLED MY HUSBAND, HE ALMOST LOST CONTROL OF THE VEHICLE BECAUSE THE VEHICLE SWERVED AS A RESULT OF HAVING THE ROOF TORN OPEN AT HIGHWAY SPEEDS. THIS INCIDENT COULD CAUSE A SEVERE, LIFE-THREATENING INJURY. WE PULLED OVER TO THE SIDE OF THE ROAD. WE SAW THAT THE GLASS HAD BURST ALMOST COMPLETELY, LEAVING ONLY APPROXIMATELY 1.5" MARGINS OF SHATT…

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ODI 11373613 · 40,000 mi

MY REAR PASSENGER AND DRIVER DOOR PANELS HAVE COMPLETED BEEN PULLED OFF AND HARD TO OPEN THE DOOR BECAUSE THE PANELS WERE CAUGHT ON THE RECALL DOOR LATCHES. I'VE HAD THE DOOR LATCHES REPLACED AND IT STILL CONTINUED, THEY SAY THE PANELS WON'T BE REPLACED UNDER WARRANTIES I HAVE BUT I TOLD DEALERSHIP BECAUSE OF THE LATCHES THAT WERE RECALLED THAT MY DOOR PANELS ARE DOING THIS IF THE LATCHES WERE GOOD AND NOT RECALLED IN THE FIRST PLACE I WOULD NOT HAVE THE ISSUE. SINCE MY PANELS ARE MESSED UP BECAUSE OF A RECALL SPECIFICALLY MADE ON MY VEHICLE I …

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ODI 11513448

The driver side rear door can not be opened. It appears the paneling of the door is caught on the frame, which prevents the operation of the door. This has been reported twice to the dealership, and so far they have ignored the request to inspect or fix it. In an emergency if needed passengers would not be able to exit through this door, which would put that at risk if the car were pinned on one side and the front too damaged to operate. Also the rear camera has failed and does not operate. This is the second camera to do so as the first was r…

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8
ODI 11048052

1. SEAT BELT: DRIVER'S SEAT BELT UNEXPECTEDLY STOPPED WORKING AND WILL NOT CLICK OR LOCK INTO PLACE. THE SEAT BELT PRETENSIONERS TO NOT FUNCTION AS INTENDED WHEN NEEDED, INCREASE THE RISK OF OCCUPANT INJURY IN THE EVENT OF A CRASH. 2: ELECTRICAL SYSTEM: INSTRUMENT PANEL: BLANK DISPLAY, OR OFTEN TIMES INRESPONSIVE. IF THE INSTRUMENT CLUSTER IS INOPERATIVE, THE DRIVER OF MAY NOT BE WARNED OF SAFETY RELATED ISSUES SUCH AS LOW TIRE PRESSURES OR DISABLED AIR BAGS, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH. 3.BODY: DOOR: THE BODY OF TH…

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ODI 11072063 · 60,500 mi

I STARTED MY VEHICLE YESTERDAY TO WARM UP AND ABOUT 5-10 MINUTES LATER HEARD A BIG BOOM, LOOKED OUT THE DOOR AND THE FRONT END OF MY ESCAPE WAS COMPLETELY ENGULFED IN FLAMES. I HAD SCHEDULED IT TO GET REPAIRED YESTERDAY MORNING, BUT WAS UNABLE TO MAKE IT AS WE RECEIVED A LOT OF SNOW AND SCHOOLS WERE CANCELLED AND SUCH. I HAD KNOWN OF THE RECALL SINCE LAST YEAR SINCE I ALREADY WAS INVOLVED IN ANOTHER RECALL WITH THE LATCH. I TRIED TO GET THEM TAKEN CARE OF AT THE SAME TIME, BUT THE REMEDY WAS NOT AVAILABLE AND WOULDN'T BE FOR SOME TIME. I RECEIV…

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ODI 11081930 · 74,000 mi

I WAS DRIVING UP THE INTERSTATE AFTER WORK AND WHILE I WAS DRIVING I BEGAN TO NOTICE SMOKE. I LOOKED AROUND AND REALIZED IT WAS MY CAR. I PULLED OVER TO THE SIDE AND MY CAR STARTED FLASHING EVERYTHING ON THE DASH PANEL WAS RED AND FLASHING ENGINE FAILURE. I CUT THE CAR OFF AND THEN WENT TO TRY AND POP THE HOOD, I COULDN'T GET IT OPENED AND I LOOKED DOWN AND BEGAN TO SEE FLAMES. I CALLED 911 AND MY CAR ENGULFED IN FLAMES. I HAD A RECALL ON MY CAR FOR A PROBLEM WITH THE ENGINE CYLINDER HEAD SAYING THAT IT COULD CAUSE AN ENGINE FIRE IF OILS WERE T…

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00
1
ODI 11554602

The car announced a low coolant in the system and then 10 seconds after the car turn on fire and burned down completely.

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

8 patterns with matching reports.

Warning lights and dashboard alerts

391 mentions · 18.7% of complaints

Median mileage: 90,000 mi (317 usable records).

ODI 10553721 · 400 mi

FIRST TIME (WHILE DRIVING)INSTRUMENT CLUSTER NEEDLES JUMPED, DISPLAY READ P TRANSMISSION NOT IN PARK. CYCLE REPEATED A COUPLE OF TIMES THEN CLUSTER LIGHT TURNED OFF AND NEEDLES WENT TO OFF POSITION. DISPLAY ONLY READ PRND AND MILEAGE. CAR TAKEN TO DEALER ON11-7-13. CLUSTER REPLACED BY DEALER. PICKED CAR UP FROM DEALER 11-15-13. REPAIR WORKED ABOUT FOUR DAYS AND SAME CLUSTER PROBLEMS RETURNED AND BECAME WORSE. MULTIPLE TIMES CLUSTER WOULD NOT COME ON WHEN STARTING, MULTIPLE TIMES (WHILE DRIVING) CAR BEEPS AND ALL WARNING LIGHTS TURN ON DI…

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ODI 10559455 · 5,303 mi

DUE TO COLD WEATHER, WALKED OUT AND STARTED CAR, RIGHT FOOT ON BRAKE, RIGHT INDEX FINGER ON STARTER BUTTON, LEFT FOOT ON OUTSIDE PARKING LOT AND LEFT HAND HOLDING CELL PHONE. AFTER STARTING CAR, CLOSED DOOR, WENT BACK INTO OFFICE FOR OVER 3-5 MINUTES, DID FIVE WEB SEARCHES BEFORE SISTER WHO WORKS IN OFFICE CAME IN TO MY OFFICE AND TOLD ME MY CAR HAD BACKED A PERFECT U, MISSED 6 VEHICLES PARKED OUTSIDE AND HIT OUR OFFICE BUILDING. MY CAR IS JUST THE DISTANCE OF THE SIDEWALK AND WALL PLUS A FEW FEET WITH WINDOW BETWEEN US, I HEARD THE CAR RUNNI…

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ODI 10587624 · 4,000 mi

FOR THE FIRST INCIDENT, THE CAR'S WARNING LIGHT CAME ON AND SAID "ENGINE FAILURE - SERVICE IMMEDIATELY." I ATTEMPTED TO PROCEED TO THE DEALER FOR SERVICE BUT, BEFORE I MADE IT OFF OF OUR STREET, THE CAR BEGAN TO SHAKE AND SHUDDER VIOLENTLY, THEN DIED IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET IT TO COAST TO A SMALL PARKING AREA. AS IT WOULD NOT START AGAIN, IT REQUIRED A TOW TO THE DEALER. THE DEALER INFORMED ME THAT IT WAS A SENSOR ISSUE AND ENSURED THAT IT WAS REPAIRED AND WOULD NOT HAPPEN AGAIN. TODAY (MAY 10TH) A SIMILAR ISSUE OCCU…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

252 mentions · 12.1% of complaints

Median mileage: 72,000 mi (197 usable records).

ODI 10549210 · 1,000 mi

TL* THE CONTACT OWNS A 2014 FORD ESCORT. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE AND STALL WHEN DRIVING 45 MPH AND ABOVE. THE CONTACT TOOK THE VEHICLE THE VEHICLE TO THE DEALER, WHO STATED THAT THE VEHICLE WAS BEING DRIVEN TOO SLOWLY. THE CONTACT WAS ADVISED TO APPLY THE ACCELERATOR HARDER WHEN ACCELERATING FROM A COMPLETE STOP. THE DEALER ALSO ACKNOWLEDGED THAT THEY WERE AWARE OF A TRANSMISSION ISSUE WITH THE MAKE AND MODEL BUT THEY WERE UNABLE TO REPAIR THE ISSUE. THE MANUFACTURER WAS CONTACTED BUT DID NOT PROVIDE ANY ASSISTANCE. …

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ODI 10587624 · 4,000 mi

FOR THE FIRST INCIDENT, THE CAR'S WARNING LIGHT CAME ON AND SAID "ENGINE FAILURE - SERVICE IMMEDIATELY." I ATTEMPTED TO PROCEED TO THE DEALER FOR SERVICE BUT, BEFORE I MADE IT OFF OF OUR STREET, THE CAR BEGAN TO SHAKE AND SHUDDER VIOLENTLY, THEN DIED IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET IT TO COAST TO A SMALL PARKING AREA. AS IT WOULD NOT START AGAIN, IT REQUIRED A TOW TO THE DEALER. THE DEALER INFORMED ME THAT IT WAS A SENSOR ISSUE AND ENSURED THAT IT WAS REPAIRED AND WOULD NOT HAPPEN AGAIN. TODAY (MAY 10TH) A SIMILAR ISSUE OCCU…

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ODI 10593199 · 9,600 mi

WHILE DRIVING ON HIGHWAY I ACCIDENTALLY DEPRESSED THE KEYLESS START-STOP BUTTON. THE ENGINE SHUT OFF, POWER STEERING AND BRAKES WERE LOST AND ENGINE WOULD NOT RESTART BY PUSHING START-STOP BUTTON. I WAS ABLE TO SLOW CAR - WITH OTHER CARS CLOSE BEHIND- SHIFT GEAR SHIFT TO NEUTRAL AND APPLY BRAKE PEDAL SO THAT START-STOP BUTTON WOULD RESTART ENGINE. I HAVE HAD FORD DEALERSHIP CHECK KEYLESS START-STOP SYSTEM AND THEY INDICATE THAT SYSTEM WORKS AS IT SHOULD. START - STOP BUTTON IS LOCATED IN DRIVERS RIGHT KNEE AREA AND IS TWO INCHES FROM SIMIL…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

134 mentions · 6.4% of complaints

Median mileage: 70,188 mi (98 usable records).

ODI 10556380 · 275 mi

I WAS DRIVING TO PICK UP MY DAUGHTER FROM SCHOOL AND THE CAR STEERING STIFFENED UP. I WAS IN THE PARKING LOT SO LUCKILY NOTHING HAPPENED. I STOPPED AND RESTARTED THE CAR BUT IT WAS STILL STIFF THAT IT WAS IMPOSSIBLE TO TURN AND TAKE CAR OUT OF THE LOT. I HAD TO LEAVE THE CAR THERE AND BRING THE KIDS HOME ON MY OWN. NOT WHAT YOU CAN EXPECT FROM A NEW CAR AND CERTAINLY VERY LUCK Y TO NOT HAPPEN ON THE HIGHWAY. FORD SAYING IT IS A MANUFACTURING DEFECT AND THEY FORGOT THE HARNESS IN THE POWER STEERING. IT WAS THEN TAKEN FROM A NEW CAR AND PLACED O…

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ODI 10593199 · 9,600 mi

WHILE DRIVING ON HIGHWAY I ACCIDENTALLY DEPRESSED THE KEYLESS START-STOP BUTTON. THE ENGINE SHUT OFF, POWER STEERING AND BRAKES WERE LOST AND ENGINE WOULD NOT RESTART BY PUSHING START-STOP BUTTON. I WAS ABLE TO SLOW CAR - WITH OTHER CARS CLOSE BEHIND- SHIFT GEAR SHIFT TO NEUTRAL AND APPLY BRAKE PEDAL SO THAT START-STOP BUTTON WOULD RESTART ENGINE. I HAVE HAD FORD DEALERSHIP CHECK KEYLESS START-STOP SYSTEM AND THEY INDICATE THAT SYSTEM WORKS AS IT SHOULD. START - STOP BUTTON IS LOCATED IN DRIVERS RIGHT KNEE AREA AND IS TWO INCHES FROM SIMIL…

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ODI 10619336 · 5,000 mi

POWER STEERING HAS GONE OUT IN THIS NEW VEHICLE 3 SEPARATE OCCASIONS. WHEN LOOKED AT BY A TECHNICIAN, THEY DO NOT KNOW WHAT IS WRONG. BEEN IN THE SHOP FOR OVER 20 DAYS. *TR

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

80 mentions · 3.8% of complaints

Median mileage: 81,000 mi (61 usable records).

ODI 10607616 · 1,152 mi

WHILE DRIVING DOWN THE INTERSTATE AT 55 MPH IN HEAVY TRAFFIC, THE ENGINE SUDDENLY STARTED RUNNING EXTREMELY ROUGH, JERKING AND LURCHING, WHILE LOSING POWER. THE "ENGINE FAULT - SERVICE NOW" WARNING DISPLAY ILLUMINATED AND THE ENGINE STALLED OUT. PULLED TO THE SIDE OF THE INTERSTATE AND WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME WITH NO FURTHER PROBLEMS. *TR

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ODI 10701540 · 12,645 mi

BACKED OUT OF DRIVEWAY, PUT CAR IN GEAR AND "ENGINE MALFUNCTION" WARNING BOX CAME UP ON DASHBOARD. PUT CAR IN NEUTRAL AND BACK INTO DRIVE. WARNING BOX DISAPPEARED, BUT EXCLAMATION POINT IN TRIANGLE WAS ON DASHBOARD. DEPRESSED GAS PEDAL AND CAR MOVED FORWARD VERY SLOWLY WITH HESITATION AND JERKING POWER SURGES. DROVE APPROXIMATELY 2-3 BLOCKS AS HESITATION, JERKING AND LACK OF POWER CONTINUED. WENT BACK HOME AND CALLED TOW TRUCK TO TAKE CAR TO DEALER. TACHOMETER WAS ERRATIC AND BOUNCING AROUND, WHEN CAR IDLED. CAR STARTED FINE SEVERAL TIMES…

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ODI 10861486 · 25,000 mi

ENGINE IS REVVING UP TO 4000+ RMPS BEFORE SHIFTING BETWEEN GEARS. THE SHIFTING SLIPS AND THE VEHICLE LURCHES WHILE SHIFTING, SOMETIMES VERY ROUGH. TAKEN INTO THE SHOP AND FORD REPLACED SEVERAL PARTS (TORC CONVERTER AND OTHERS). WHILE IN THE SHOP SUDDENLY THERE WAS AN ISSUE WITH EXHAUST FUMES POTENTIALLY BLOWING INTO THE CAB MAKING THE VEHICLE UNSAFE TO DRIVE. FIXED THE ISSUES AND I PICKED UP MY CAR. NOW MY TURBO HAS NO GUT, AND IS SLOW ON THE PICK UP WHEN ACCELERATING. WILL BE TAKING BACK TO THE SHOP AGAIN.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Brake response concerns

21 mentions · 1.0% of complaints

Median mileage: 71,855 mi (17 usable records).

ODI 10593199 · 9,600 mi

WHILE DRIVING ON HIGHWAY I ACCIDENTALLY DEPRESSED THE KEYLESS START-STOP BUTTON. THE ENGINE SHUT OFF, POWER STEERING AND BRAKES WERE LOST AND ENGINE WOULD NOT RESTART BY PUSHING START-STOP BUTTON. I WAS ABLE TO SLOW CAR - WITH OTHER CARS CLOSE BEHIND- SHIFT GEAR SHIFT TO NEUTRAL AND APPLY BRAKE PEDAL SO THAT START-STOP BUTTON WOULD RESTART ENGINE. I HAVE HAD FORD DEALERSHIP CHECK KEYLESS START-STOP SYSTEM AND THEY INDICATE THAT SYSTEM WORKS AS IT SHOULD. START - STOP BUTTON IS LOCATED IN DRIVERS RIGHT KNEE AREA AND IS TWO INCHES FROM SIMIL…

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ODI 10608103 · 275 mi

CAR IS FOR MY WIFE'S USAGE MAINLY. I DROVE THE CAR A FEW DAYS LATER AND NOTICED THAT THE BRAKE PEDAL IS: TOO HIGH, (TOO CLOSE TO DRIVER'S REACH (FOOT), TO SMALL ANT TOO CLOSE TO THE ACCELERATOR PEDAL. WHEN YOU SHIFT YOUR RIGHT FOOT FROM ACCELERATION TO BRAKING, I TOUCH THE SIDE OF THE BRAKE RUBBER PAD MANY TIMES AND NEED TO MAKE SURE I AM FULLY ON THE BRAKE PAD. THE PREVIOUS CAR WAS A 2012 FORD ESCAPE. NO PROBLEMS LIKE THIS. WE HAD MANY OTHER VEHICLES AND NEVER HAD THIS SITUATION. I AM 5' 10" 175 LBS., AND NEVER DRIVE CLOSE TO THE STEERING WHE…

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ODI 10693646 · 11,454 mi

THE VEHICLE BRAKES HAD BEEN MAKING A GRINDING NOISE, SPECIFICALLY WHILE BACKING UP. AFTER A TRIP TO THE DEALER THEY STATED THERE WERE NO ISSUES. A FEW MONTH LATER (AT NIGHT) THE VEHICLES BRAKES BECAME GRABBY, GRINDING, AND SQUEALING, CAUSING THE ABS SYSTEM TO ACTIVATE THINKING THE VEHICLE TIRES WERE LOCKED UP AND SLIDING. THE VEHICLE THEN SLID OFF THE ROAD. I INSPECTED THE BRAKES THE FOLLOWING MORNING AND FOUND THAT ROTORS WERE HEAVILY DAMAGED WITH GOUGES AND GROOVES. THEY LOOKED AS THOUGH THEY HAD 60K MILES ON THEM IN-LIEU-OF THE ACTUAL 11…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

20 mentions · 1.0% of complaints

Median mileage: 72,065 mi (14 usable records).

ODI 10587624 · 4,000 mi

FOR THE FIRST INCIDENT, THE CAR'S WARNING LIGHT CAME ON AND SAID "ENGINE FAILURE - SERVICE IMMEDIATELY." I ATTEMPTED TO PROCEED TO THE DEALER FOR SERVICE BUT, BEFORE I MADE IT OFF OF OUR STREET, THE CAR BEGAN TO SHAKE AND SHUDDER VIOLENTLY, THEN DIED IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET IT TO COAST TO A SMALL PARKING AREA. AS IT WOULD NOT START AGAIN, IT REQUIRED A TOW TO THE DEALER. THE DEALER INFORMED ME THAT IT WAS A SENSOR ISSUE AND ENSURED THAT IT WAS REPAIRED AND WOULD NOT HAPPEN AGAIN. TODAY (MAY 10TH) A SIMILAR ISSUE OCCU…

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ODI 10672879 · 10,700 mi

CAR WOULD NOT START. FORD REPLACED THE FUEL PUMP. *TR

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ODI 10701542 · 12,698 mi

VEHICLE WOULD NOT START AFTER BEING PARKED FOR APPROXIMATELY ONE HOUR. TRIED SEVERAL TIMES TO START, HEADLIGHTS AND DASH LIGHTS WOULD ILLUMINATE, BUT THERE WAS NO INDICATION OF ANY POWER GOING TO ENGINE TO START. NO CLICKING (AS WITH A DEAD BATTERY - ALL LIGHTS WERE FUNCTIONING PROPERLY). WAITED 10 MINUTES AND IT STARTED. TURNED IT OFF BRIEFLY TO GO INSIDE TO TELL SHOP OWNER THAT CAR HAD STARTED. CAME BACK OUT, IT WOULD NOT START AGAIN. TRIED SEVERAL TIMES TO RESTART AND IT WOULD NOT. LEFT CAR WHERE PARKED AND CALLED A TOW TRUCK TO TAKE…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Fuel smell or leak mentions

2 mentions · 0.1% of complaints

Median mileage: 65,000 mi (1 usable records).

ODI 11203987 · 65,000 mi

I RECENTLY WENT IN FOR MY FIRST EMISSIONS TEST ON MY VEHICLE TO FIND OUT THAT THE FUEL VAPOR MANAGEMENT VALVE LEAKED. I HAD NOTICED, PRIOR TO LEARNING THIS, THAT AFTER FUELING I WOULD OFTEN SMELL OF GAS FROM INSIDE THE VEHICLE AND HAVE BECOME CONCERNED THAT THE FAILURE OF THIS SYSTEM MAY HAVE EXPOSED ME TO HARMFUL VAPORS WHILE OPERATING MY VEHICLE, ESPECIALLY CONSIDERING THE OTHER SAFETY ISSUES I HAVE EXPERIENCED WITH THIS VEHICLE.

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ODI 11583513

My vehicle has a severe oil leak, including leaks at the T valve, vacuum pumps, and transmission fluid. My local garage said this should be covered under the Ford Escape Oil Leak recall, but Ford said it is not. The Ford dealership in Bridgeport, CT, said they were unaware of any oil leak issues with the 2014 Escape, which was not part of the recall. They asked for $3000.00 to cover repairs and said they could not guarantee that the issue would be corrected entirely. My local garage said the vehicle should not be driven as the issue can caus…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Oil consumption or dilution

1 mentions · 0.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11547949

The vehicle started to blow burning oil from the exhaust on a cold start. The vehicle started to occasionally lose acceleration. Also there was a clicking noise from the engine. After about a week, the low coolant trouble light came on. I took the vehicle to my mechanic and he stated that there were serious engine problems. He said the troubles were definitely engine problems. He said it was probably due to bad cylinders and cylinder heads.

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b