2000 Ford F SERIES (HEAVY): complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
8 owner complaints analyzed
0 distinct recall campaigns
91,930 mi median reported failure mileage
Scope: 2000 model year. Data updated: . 6 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Owner-reported patterns
Most common problems
Tires:Tread/Belt is the most frequently named component, appearing in 2 of 8 complaints (25.0%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Steering behavior
1
12.5%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Tires:Tread/Belt
2
Air Bags:On-Off Switch Assembly
1
Engine And Engine Cooling
1
Equipment
1
Latches/Locks/Linkages
1
Steering
1
Structure:Frame And Members
1
Tires
1
Component breakdown data
Category
Count
Tires:Tread/Belt
2
Air Bags:On-Off Switch Assembly
1
Engine And Engine Cooling
1
Equipment
1
Latches/Locks/Linkages
1
Steering
1
Structure:Frame And Members
1
Tires
1
Tires:Tread/Belt: 2; Air Bags:On-Off Switch Assembly: 1; Engine And Engine Cooling: 1; Equipment: 1; Latches/Locks/Linkages: 1; Steering: 1; Structure:Frame And Members: 1; Tires: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
0
25,000 to 49,999
2
50,000 to 74,999
0
75,000 to 99,999
2
100,000 to 149,999
1
150,000 and above
1
Reported problems by failure mileage data
Category
Count
Under 25,000
0
25,000 to 49,999
2
50,000 to 74,999
0
75,000 to 99,999
2
100,000 to 149,999
1
150,000 and above
1
Under 25,000: 0; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 2; 100,000 to 149,999: 1; 150,000 and above: 1
25,000 to 49,999 miles has the most reports with usable mileage (2). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2003
2
2004
1
2005
4
2010
1
Complaints over time data
Category
Count
2003
2
2004
1
2005
4
2010
1
2003: 2; 2004: 1; 2005: 4; 2010: 1
Pattern summary
Tires:Tread/Belt leads the component reports. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10025267 · 2003-07-01 (July 1, 2003)
I HAVE TO HAUL SMALL CHILDREN IN THE FRONT SEAT OF MY PICKUP AND I DO NOT HAVE A PASSENGER SIDE AIRBAG SWITCH SO THAT I CAN TURN IT OFF. I AM AFRAID THAT IF I WERE INVOLVED IN AN ACCIDENT THAT ONE OF THEM WOULD BE INJURED BY THE AIRBAG.*AK
TREAD SEPARATED FROM TIRE. THE TIRE STILL HELD AIR, DAMAGE TO RUNNING BOARD, MIRROR AND FENDER. APPROXIMATELY 65 MPH DOWN INTERSTATE. NEXT DAY PASSENGER SIDE TIRE DID THE SAME EXACT THING. FIRESTONE 265/75R16 STEELTEX. *LA
WHILE TOWING MY ENCLOSED CAR HAULER TRAILER, WITH A CLASSIC CAR INSIDE, MY RIGHT REAR TIRE ON MY F250 SUPER DUTY PICKUP EXPLODED. I WAS RUNNING 70 MPH AT THE TIME IN ALABAMA. I DID NOT WRECK BUT I REALLY HAD TO FIGHT TO KEEP IT ON THE ROAD UNTIL I COULD STOP. THE TIRE IS IN TWO PIECES. THE FIRESTONE STORE IN PENSACOLA, FLORIDA SAID THE TIRE IS NOT ONE OF THEIR RECALLS. HOWEVER, I UNDERSTAND THESE SAME TIRES ON THE EXCURSIONS ARE. WHY ARE THE SAME TIRES, WHEN INSTALLED ON F250 PICKUPS, NOT INCLUDED IN THE RECALL? I WILL SAY, REGARDLESS OF…
I BOUGHT MY SUPER DUTY F-250 IN EARLY MARCH OF 2000 AND MY GEM MODULE IS FAILING . I CANNOT USE MY DOOR UNLOCK BUTTONS. MY DRIVER WINDOW FAILS TO GO DOWN ALL THE WAY, AND MY KEY FOB DOESN'T WORK THE LOCKS. MY COMPLAINT IS THAT FORD HAD A RECALL ON THIS SAME MODULE UP TO THE YEAR 1999 MY TRUCK WAS ORDERED FROM THE FACTORY IN LATE DECEMBER 1999 OR EARLY 2000 AND IS HAVING THE SAME PROBLEMS THAT THE TRUCKS UP TO 1999 ARE HAVING, BUT BECAUSE IT'S A 2000 FORD WILL NOT COVER IT.*AK
DT: CRACKED FRAMES ON THE FRONT END OF THREE AMBULANCES THAT THEY HAD TO HAVE REPAIRED. ADVISED BY THE NATIONAL AMBULANCE ASSOCIATION TO REPORT THIS TO NHTSA. *AK
WHILE DRIVING 2000 F250 SUPERDUTY FORD PICK UP, TIRE CAME APART AT 65 MPH. STOCK ALUMINUM WHEEL DISTROYED. PROBLEM IS THE JACK BROKE WHILE TRYING TO CHANGE TIRE. SECOND TIME USED. FORD DEALER SAID JACK NOT ANY GOOD AND NOT WARRENED. I CAN FORSEE THAT A PERSON HURT USEING JACK.
VEHICLE CAUGHT FIRE WHILE PARKED AND OCCUPIED BY MYSELF. ENGINE WAS NOT RUNNING. VEHICLE WAS TOTALLY DESTROYED BY FIRE. FIRE MARSHALL INVESTIGATED INCIDENT AND FOUND THAT CAUSE WAS DIRECTLY DUE TO THE KNOWN PROBLEM WITH FORD MOTOR CO.'S SPEED CONTROL DEACTIVATION SWITCH.
2000 F250 SD 7.3 DIESEL INCIDENT DATE 2/15/2010 2/12/2010 I TOOK MY TRUCK INTO THE DEALER TO GET A OIL CHANGE AND A RECALL FIXED ON THE CRUISE CONTROL. THAT MORNING WHEN I STARTED IT UP, IT HAD A NOISE WHEN I TURNED THE WHEEL, WHEN I BROUGHT IT IN, THEY SAID THE GASKET ON MY POWER STEERING HAD GONE BAD, AND I NEEDED A COMPLETE REPLACEMENT OF MY POWER STEERING PUMP. NOW IS WHEN THE REAL PROBLEM STARTS... I HAD NOT EXPERIENCED THIS PROBLEM PRIOR TO THE DEALER VISIT. ALL OF THE SUDDEN WHEN I DRIVE ON THE HIGHWAY, ANY ROUGH ROAD SENDS IT INT…
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.
Explore the data
Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
8 unique complaints in this selection. Analysis snapshot: 2026-10-01.
75.0%Usable mileage6 / 8 records
100.0%Valid incident date8 / 8 records
100.0%Valid filing date8 / 8 records
100.0%Ordered incident and filing dates8 / 8 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
1995
1999
2000
2002
Steering
00.0%
No examples available for this selection.
120.0%ODI 10257625 · 109,000 mi
FRONT END SHAKES VIOLENTLY WHEN ENCOUNTERING SUCCESSIVE DIPS OR POTHOLES AT SPEEDS BETWEEN 40 AND 60 . REPLACED TIRES,SHOCKS, TIE ROD ENDS, STEERING BOX, AND LINKAGE. CONSTANTLY VERIFYING TIRE PRESSURE, WHEN THIS OCCURS DAILY I MUST SLOW TO A CRAWL OR SHAKE THE STEERING WHEEL FROM TEN TO TWO TO MAKE IT QUIT. CANT AFFORD TO REPLACE ANYTHING ELSE THAT DOESN'T SEEM TO WORK TOTAL THUS FAR IS IN THE 900'S. *TR
2000 F250 SD 7.3 DIESEL INCIDENT DATE 2/15/2010 2/12/2010 I TOOK MY TRUCK INTO THE DEALER TO GET A OIL CHANGE AND A RECALL FIXED ON THE CRUISE CONTROL. THAT MORNING WHEN I STARTED IT UP, IT HAD A NOISE WHEN I TURNED THE WHEEL, WHEN I BROUGHT IT IN, THEY SAID THE GASKET ON MY POWER STEERING HAD GONE BAD, AND I NEEDED A COMPLETE REPLACEMENT OF MY POWER STEERING PUMP. NOW IS WHEN THE REAL PROBLEM STARTS... I HAD NOT EXPERIENCED THIS PROBLEM PRIOR TO THE DEALER VISIT. ALL OF THE SUDDEN WHEN I DRIVE ON THE HIGHWAY, ANY ROUGH ROAD SENDS IT INT…
THIS PROBLEM BEGAN WHEN THE TRUCK WAS PURCHASED NEW FROM THE DEALERSHIP. WE DIDN'T FIND OUT THE REAL PROBLEM UNTIL ABOUT A FEW MONTHS AGO. THE DEALERSHIP SAYS NO FIX HAVE TO LEAVE WITH THE PROBLEM. WHEN YOU ARE GOING AT SLOW SPEEDS WITH THE VEHICLE YOU ARE UNABLE TO TURN THE VEHICLE. THEY SAID ITS THE BOOSTER IN THE VEHICLE WHEN IT WAS DESIGNED THEY ONLY BUT ONE FOR THE BRAKES AND THE STEERING. SO WHEN YOU BRAKE AT ANYTIME YOU NO LONGER HAVE STEERING. THIS MEANS YOUR ANTILOCK BRAKES WILL NOT WORK. WE HAVE HAD A MINOR ACCIDENT NO ONE HURT AND NO…
TRUCK ENGINE STARTED TO CUT OUT. OCCURS EVERY FEW HUNDRED MILES, REQUIRES PART REPLACEMENT. THE CAM POSITION SENSOR IS THE PART THAT CONTINUES TO FAIL. REPLACEMENT FIXES IT. *TR
2000 F250 SD 7.3 DIESEL INCIDENT DATE 2/15/2010 2/12/2010 I TOOK MY TRUCK INTO THE DEALER TO GET A OIL CHANGE AND A RECALL FIXED ON THE CRUISE CONTROL. THAT MORNING WHEN I STARTED IT UP, IT HAD A NOISE WHEN I TURNED THE WHEEL, WHEN I BROUGHT IT IN, THEY SAID THE GASKET ON MY POWER STEERING HAD GONE BAD, AND I NEEDED A COMPLETE REPLACEMENT OF MY POWER STEERING PUMP. NOW IS WHEN THE REAL PROBLEM STARTS... I HAD NOT EXPERIENCED THIS PROBLEM PRIOR TO THE DEALER VISIT. ALL OF THE SUDDEN WHEN I DRIVE ON THE HIGHWAY, ANY ROUGH ROAD SENDS IT INT…
ENGAGE CLUTCH PEDAL AND CLUTCH PEDAL WENT TO THE FLOOR. THEY HAVE A PLASTIC BUSHING THAT GOES AROUND A STEEL BALL FITTING TO HOLD CLUTCH CABLE TO CLUTCH PEDAL. IT IS SO BAD I CARRY EXTRA PLASTIC BUSHINGS WITH ME IN CASE OF FAILURE. MY CONCERN IS THAT WHEN I HAVE A FULLY LOADED TRUCK WITH CAMPER AND HORSE TRAILER IN TOE. I AM STUCK WITH A TRUCK STUCK IN GEAR AND NO WAY TO DISENGAGE CLUTCH. EVEN EMPTY THIS IS A SCARY UNCOMFORTABLE EXPERIENCE. THEY SHOULD HAVE A SOLID PIN FOR A CONNECTION NOT A CHEAP $5.00 PART THAT BREAKS EVERY 30,000 MILES. I HO…
DT: CRACKED FRAMES ON THE FRONT END OF THREE AMBULANCES THAT THEY HAD TO HAVE REPAIRED. ADVISED BY THE NATIONAL AMBULANCE ASSOCIATION TO REPORT THIS TO NHTSA. *AK
TREAD SEPARATED FROM TIRE. THE TIRE STILL HELD AIR, DAMAGE TO RUNNING BOARD, MIRROR AND FENDER. APPROXIMATELY 65 MPH DOWN INTERSTATE. NEXT DAY PASSENGER SIDE TIRE DID THE SAME EXACT THING. FIRESTONE 265/75R16 STEELTEX. *LA
I HAVE TO HAUL SMALL CHILDREN IN THE FRONT SEAT OF MY PICKUP AND I DO NOT HAVE A PASSENGER SIDE AIRBAG SWITCH SO THAT I CAN TURN IT OFF. I AM AFRAID THAT IF I WERE INVOLVED IN AN ACCIDENT THAT ONE OF THEM WOULD BE INJURED BY THE AIRBAG.*AK
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Tires:Tread/Belt
Too few reports for a range
69,930 mi
2 (sparse)
ODI 10049371 · 48,000 mi
TREAD SEPARATED FROM TIRE. THE TIRE STILL HELD AIR, DAMAGE TO RUNNING BOARD, MIRROR AND FENDER. APPROXIMATELY 65 MPH DOWN INTERSTATE. NEXT DAY PASSENGER SIDE TIRE DID THE SAME EXACT THING. FIRESTONE 265/75R16 STEELTEX. *LA
WHILE TOWING MY ENCLOSED CAR HAULER TRAILER, WITH A CLASSIC CAR INSIDE, MY RIGHT REAR TIRE ON MY F250 SUPER DUTY PICKUP EXPLODED. I WAS RUNNING 70 MPH AT THE TIME IN ALABAMA. I DID NOT WRECK BUT I REALLY HAD TO FIGHT TO KEEP IT ON THE ROAD UNTIL I COULD STOP. THE TIRE IS IN TWO PIECES. THE FIRESTONE STORE IN PENSACOLA, FLORIDA SAID THE TIRE IS NOT ONE OF THEIR RECALLS. HOWEVER, I UNDERSTAND THESE SAME TIRES ON THE EXCURSIONS ARE. WHY ARE THE SAME TIRES, WHEN INSTALLED ON F250 PICKUPS, NOT INCLUDED IN THE RECALL? I WILL SAY, REGARDLESS OF…
2000 F250 SD 7.3 DIESEL INCIDENT DATE 2/15/2010 2/12/2010 I TOOK MY TRUCK INTO THE DEALER TO GET A OIL CHANGE AND A RECALL FIXED ON THE CRUISE CONTROL. THAT MORNING WHEN I STARTED IT UP, IT HAD A NOISE WHEN I TURNED THE WHEEL, WHEN I BROUGHT IT IN, THEY SAID THE GASKET ON MY POWER STEERING HAD GONE BAD, AND I NEEDED A COMPLETE REPLACEMENT OF MY POWER STEERING PUMP. NOW IS WHEN THE REAL PROBLEM STARTS... I HAD NOT EXPERIENCED THIS PROBLEM PRIOR TO THE DEALER VISIT. ALL OF THE SUDDEN WHEN I DRIVE ON THE HIGHWAY, ANY ROUGH ROAD SENDS IT INT…
VEHICLE CAUGHT FIRE WHILE PARKED AND OCCUPIED BY MYSELF. ENGINE WAS NOT RUNNING. VEHICLE WAS TOTALLY DESTROYED BY FIRE. FIRE MARSHALL INVESTIGATED INCIDENT AND FOUND THAT CAUSE WAS DIRECTLY DUE TO THE KNOWN PROBLEM WITH FORD MOTOR CO.'S SPEED CONTROL DEACTIVATION SWITCH.
I BOUGHT MY SUPER DUTY F-250 IN EARLY MARCH OF 2000 AND MY GEM MODULE IS FAILING . I CANNOT USE MY DOOR UNLOCK BUTTONS. MY DRIVER WINDOW FAILS TO GO DOWN ALL THE WAY, AND MY KEY FOB DOESN'T WORK THE LOCKS. MY COMPLAINT IS THAT FORD HAD A RECALL ON THIS SAME MODULE UP TO THE YEAR 1999 MY TRUCK WAS ORDERED FROM THE FACTORY IN LATE DECEMBER 1999 OR EARLY 2000 AND IS HAVING THE SAME PROBLEMS THAT THE TRUCKS UP TO 1999 ARE HAVING, BUT BECAUSE IT'S A 2000 FORD WILL NOT COVER IT.*AK
2000 F250 SD 7.3 DIESEL INCIDENT DATE 2/15/2010 2/12/2010 I TOOK MY TRUCK INTO THE DEALER TO GET A OIL CHANGE AND A RECALL FIXED ON THE CRUISE CONTROL. THAT MORNING WHEN I STARTED IT UP, IT HAD A NOISE WHEN I TURNED THE WHEEL, WHEN I BROUGHT IT IN, THEY SAID THE GASKET ON MY POWER STEERING HAD GONE BAD, AND I NEEDED A COMPLETE REPLACEMENT OF MY POWER STEERING PUMP. NOW IS WHEN THE REAL PROBLEM STARTS... I HAD NOT EXPERIENCED THIS PROBLEM PRIOR TO THE DEALER VISIT. ALL OF THE SUDDEN WHEN I DRIVE ON THE HIGHWAY, ANY ROUGH ROAD SENDS IT INT…
DT: CRACKED FRAMES ON THE FRONT END OF THREE AMBULANCES THAT THEY HAD TO HAVE REPAIRED. ADVISED BY THE NATIONAL AMBULANCE ASSOCIATION TO REPORT THIS TO NHTSA. *AK
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2000: 0 complaints · 2002: 1 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2000
0
0
0
2002
0
0
1
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2000
8
0
0
2002
7
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Tires:Tread/Belt
Air Bags:On-Off Switch Assembly
Engine And Engine Cooling
Equipment
Latches/Locks/Linkages
Steering
Structure:Frame And Members
Tires
Tires:Tread/Belt
—
0
0
0
0
0
0
0
Air Bags:On-Off Switch Assembly
0
—
0
0
0
0
0
0
Engine And Engine Cooling
0
0
—
0
0
1ODI 10311006 · 103,710 mi
2000 F250 SD 7.3 DIESEL INCIDENT DATE 2/15/2010 2/12/2010 I TOOK MY TRUCK INTO THE DEALER TO GET A OIL CHANGE AND A RECALL FIXED ON THE CRUISE CONTROL. THAT MORNING WHEN I STARTED IT UP, IT HAD A NOISE WHEN I TURNED THE WHEEL, WHEN I BROUGHT IT IN, THEY SAID THE GASKET ON MY POWER STEERING HAD GONE BAD, AND I NEEDED A COMPLETE REPLACEMENT OF MY POWER STEERING PUMP. NOW IS WHEN THE REAL PROBLEM STARTS... I HAD NOT EXPERIENCED THIS PROBLEM PRIOR TO THE DEALER VISIT. ALL OF THE SUDDEN WHEN I DRIVE ON THE HIGHWAY, ANY ROUGH ROAD SENDS IT INT…
2000 F250 SD 7.3 DIESEL INCIDENT DATE 2/15/2010 2/12/2010 I TOOK MY TRUCK INTO THE DEALER TO GET A OIL CHANGE AND A RECALL FIXED ON THE CRUISE CONTROL. THAT MORNING WHEN I STARTED IT UP, IT HAD A NOISE WHEN I TURNED THE WHEEL, WHEN I BROUGHT IT IN, THEY SAID THE GASKET ON MY POWER STEERING HAD GONE BAD, AND I NEEDED A COMPLETE REPLACEMENT OF MY POWER STEERING PUMP. NOW IS WHEN THE REAL PROBLEM STARTS... I HAD NOT EXPERIENCED THIS PROBLEM PRIOR TO THE DEALER VISIT. ALL OF THE SUDDEN WHEN I DRIVE ON THE HIGHWAY, ANY ROUGH ROAD SENDS IT INT…
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Steering assistance concerns
1 mentions · 12.5% of complaints
Median mileage: 103,710 mi (1 usable records).
ODI 10311006 · 103,710 mi
2000 F250 SD 7.3 DIESEL INCIDENT DATE 2/15/2010 2/12/2010 I TOOK MY TRUCK INTO THE DEALER TO GET A OIL CHANGE AND A RECALL FIXED ON THE CRUISE CONTROL. THAT MORNING WHEN I STARTED IT UP, IT HAD A NOISE WHEN I TURNED THE WHEEL, WHEN I BROUGHT IT IN, THEY SAID THE GASKET ON MY POWER STEERING HAD GONE BAD, AND I NEEDED A COMPLETE REPLACEMENT OF MY POWER STEERING PUMP. NOW IS WHEN THE REAL PROBLEM STARTS... I HAD NOT EXPERIENCED THIS PROBLEM PRIOR TO THE DEALER VISIT. ALL OF THE SUDDEN WHEN I DRIVE ON THE HIGHWAY, ANY ROUGH ROAD SENDS IT INT…