| Electrical System | 1339.4%ODI 10546765 · 7,916 miDRIVING ABOUT 30 MILES PER HOUR, THE CAR CHIMED A WARNING AND FLASHED "STOP SAFELY NOW" ON THE DASHBOARD. THE CAR LOST SPEED AND I COASTED TO A STOP AT THE SIDE OF THE ROAD. I WAS NOT ABLE TO RESTART MY CAR. THE "STOP SAFELY NOW" WARNING WITH CHIME REPEATED EACH TIME I TRIED TO RESTART. I CALLED A TOW TRUCK, HOWEVER, AFTER ABOUT 20 MINUTES, I WAS ABLE TO RESTART THE CAR. THIS HAS HAPPENED AT LEAST 7 TIMES PREVIOUSLY (VERY SIMILAR CIRCUMSTANCES). I'VE HAD THE CAR SERVICED MULTIPLE TIMES, TELLING THE DEALER OF THIS ISSUE, BUT DESPITE SOFTWARE UPG… Look up ODI 10546765 at NHTSA ↗ | 2637.7%ODI 10546691 · 1,012 miI HAVE JUST OVER 1000 MILES ON MY 2013 FOCUS EV ... TOOK IT FOR ITS 1ST POWER CAR WASH TODAY @ DELTA SONIC ... ABOUT 10:00 MIN DRIVING AWAY FROM CAR WASH, VEHICLE ABRUPTLY "SHUT DOWN" REQUESTING AN "IMMEDIATE SAFE STOP" AND THE "YELLOW WRENCH" SHOWED ON DASH. AFTER ABOUT 30:00 MIN WHILE SCHEDULING A TOW FROM FORD ROADSIDE ASSIST, VEHICLE ABRUPTLY "CLEARED ITSELF" AND TURNED ON ... DROVE HOME W/O PROBLEM ? WONDERING IF "FLOOD SENSOR" SENSED TOO MUCH WATER AND DISENGAGED BATTERY PACK ? ... LIGHTS, RADIO AND ACCESSORIES WERE STILL OPERATIN… Look up ODI 10546691 at NHTSA ↗ | 2952.7%ODI 10546011 · 667 miI WAS TRAVELING ABOUT 35 MPH WHEN MY CAR FLASHED A MESSAGE "STOP SAFELY NOW" AND THE CAR HAD LOST POWER TO THE WHEELS AND I WAS NOW JUST COASTING. I PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. I WAS ABLE TO TURN OFF THE VEHICLE AND GET IT STARTED AGAIN. I WAS LUCKY THAT I WAS ABLE TO SAFELY GET MY VEHICLE TO A SAFE PLACE HAD THIS BEEN ON A FREEWAY I WOULD HAVE SURELY BEEN IN A SERIOUS ACCIDENT. *TR Look up ODI 10546011 at NHTSA ↗ | 433.3%ODI 10724651 · 1,400 miWHILE PULLING OUT FROM STOP SIGN ON TWO OCCASIONS THE VEHICLE LOST DRIVE POWER. A WRENCH APPEARED ON THE DASHBOARD THAT SAID SERVICE. HAD I HAD TO GET OUT OF THE WAY OF AN APPROACHING VEHICLE I WOULD NOT HAVE BEEN AND THIS ISSUE COULD HAVE RESULTED IN A CRASH RESULTING IN INJURY OR DEATH. I BROUGHT THE CAR TO DEALER AND THEY AGREED THE ISSUE WAS A SERIOUS ISSUE HOWEVER SAID THEY COULD NOT DO ANYTHING SINCE AND ERROR CODE WAS NOT GENERATED. WE ARE STILL TRYING TO GET THIS ISSUE ADDRESSED. Look up ODI 10724651 at NHTSA ↗ | 480.0%ODI 11256941 · 10,000 miTL* THE CONTACT OWNS A 2016 FORD FOCUS ELECTRIC. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CHARGER CABLE OVERHEATED AND BURNED. THE CONTACT STATED THAT THERE WAS A BURN MARK ON THE OUTLET. THE CONTACT STATED THAT NO SPARKS OR FLAMES WERE SEEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 18V592000 (EQUIPMENT); HOWEVER, THE VEHICLE YEAR WAS EXCLUDED FROM THE RECALL. THE VEHICLE WAS TAKEN TO LARRY H. MILLER FORD LINCOLN DRAPER (11442 LONE PE… Look up ODI 11256941 at NHTSA ↗ | 342.9%ODI 11016442 · 98 miBRAND NEW FOCUS ELECTRIC, LESS THAN 3 DAYS OLD FROM DEALER ON 8/17/2017. FOR THE LAST TWO DAYS, I HAVE DRIVEN LESS THAN 100 MILES. CAR WAS CHARGED OVERNIGHT AND SHOWS FULL CHARGE THIS MORNING. I DROVE THE CAR LESS THAN 30 MILES TODAY. IN THE EVENING, WHEN I WAS DRIVING, THE CAR SUDDENLY LOST POWER AND THE ENGINE STOPPED SUDDENLY ON THE ROAD. THE CAR WAS IN STEADY SPEED ON A CITY STREET IN A STRAIGHT LINE. I WAS NOT ACCELERATING. I WAS NOT BRAKING. ALMOST GOT HIT BY A CAR BEHIND ME. I WAS UNABLE TO RESTART THE CAR. BATTERY STILL SHO… Look up ODI 11016442 at NHTSA ↗ |
|---|
| Power Train | 1339.4%ODI 10546765 · 7,916 miDRIVING ABOUT 30 MILES PER HOUR, THE CAR CHIMED A WARNING AND FLASHED "STOP SAFELY NOW" ON THE DASHBOARD. THE CAR LOST SPEED AND I COASTED TO A STOP AT THE SIDE OF THE ROAD. I WAS NOT ABLE TO RESTART MY CAR. THE "STOP SAFELY NOW" WARNING WITH CHIME REPEATED EACH TIME I TRIED TO RESTART. I CALLED A TOW TRUCK, HOWEVER, AFTER ABOUT 20 MINUTES, I WAS ABLE TO RESTART THE CAR. THIS HAS HAPPENED AT LEAST 7 TIMES PREVIOUSLY (VERY SIMILAR CIRCUMSTANCES). I'VE HAD THE CAR SERVICED MULTIPLE TIMES, TELLING THE DEALER OF THIS ISSUE, BUT DESPITE SOFTWARE UPG… Look up ODI 10546765 at NHTSA ↗ | 3753.6%ODI 10545282 · 1,500 miDRIVING AT LOW SPEED IN A PARKING LOT, THE CAR LOST PROPULSION (ONLY) AND DISPLAYED 'STOP SAFELY NOW'. THIS HAS OCCURRED 3 TIMES SINCE (TOTAL OF 4) WITH 3 INCIDENTS ALSO BEING AT LOW, PARKING LOT SPEEDS. I HAD ONE INCIDENT WHERE THIS OCCURRED AT A STEADY 40MPH. THE CAR LOOSES PROPULSION ONLY. STEERING, BRAKING AND ALL OTHER ACCESSORIES ARE UNAFFECTED. *JS Look up ODI 10545282 at NHTSA ↗ | 2138.2%ODI 10566093 · 46 miI WAS STOPPED AT A LIGHT IN A TRAFFIC JAM. WORRIED THAT I WOULD RUN OUT ELECTRICITY, I SHUT OFF THE CAR. WHEN I TRIED TO PROCEED, THE CAR WOULD NOT MOVE, AND A WARNING OF "SAFELY STOP NOW" ILLUMINATED ON THE DASH. I TRIED "RESTARTING" THE CAR SEVERAL TIMES. THE CAR WOULD SEEM TO "START," BUT WOULD NOT MOVE FORWARD -- AS IF THE GEAR WOULD NOT ENGAGE. AFTER SEVERAL MINUTES, AND WITH A POLICEMAN LEANING INTO THE WINDOW BARKING SUGGESTIONS, THE CAR STARTED AND PROCEEDED. PERHAPS, WHEN I STOPPED TRYING TO START THE CAR, THE CAR WHOLLY PO… Look up ODI 10566093 at NHTSA ↗ | 433.3%ODI 10724651 · 1,400 miWHILE PULLING OUT FROM STOP SIGN ON TWO OCCASIONS THE VEHICLE LOST DRIVE POWER. A WRENCH APPEARED ON THE DASHBOARD THAT SAID SERVICE. HAD I HAD TO GET OUT OF THE WAY OF AN APPROACHING VEHICLE I WOULD NOT HAVE BEEN AND THIS ISSUE COULD HAVE RESULTED IN A CRASH RESULTING IN INJURY OR DEATH. I BROUGHT THE CAR TO DEALER AND THEY AGREED THE ISSUE WAS A SERIOUS ISSUE HOWEVER SAID THEY COULD NOT DO ANYTHING SINCE AND ERROR CODE WAS NOT GENERATED. WE ARE STILL TRYING TO GET THIS ISSUE ADDRESSED. Look up ODI 10724651 at NHTSA ↗ | 120.0%ODI 10970548 · 300 miI PURCHASED THE VEHICLE NEW ON 3/17/17. A SAFTEY RECALL (16V479) HAD PREVIOUSLY BEEN ISSUED FOR THE VEHICLE BACK IN JUNE 2016. THE DEALER SOLD ME THE VEHICLE EVEN THOUGH IT WAS UNDER A STOP-SALE RECALL IN VIOLATION OF THE MOTOR VEHICLE SAFETY ACT. A FEW DAYS AFTER PURCHASING THE VEHICLE, THE DEALER ASKED ME TO TAKE IT IN FOR WARRANTY WORK. I HAVE NOT HAD USE OF THE VEHICLE FOR THE WEEK SINCE AND AM BEING TOLD THAT IT MAY TAKE 2 MORE WEEKS FOR THE REPAIR WORK TO BE COMPLETED. THE DEALER VIOLATED THE LAW AND THE STOP-SALE RECALL ORDER ON T… Look up ODI 10970548 at NHTSA ↗ | 228.6%ODI 11016442 · 98 miBRAND NEW FOCUS ELECTRIC, LESS THAN 3 DAYS OLD FROM DEALER ON 8/17/2017. FOR THE LAST TWO DAYS, I HAVE DRIVEN LESS THAN 100 MILES. CAR WAS CHARGED OVERNIGHT AND SHOWS FULL CHARGE THIS MORNING. I DROVE THE CAR LESS THAN 30 MILES TODAY. IN THE EVENING, WHEN I WAS DRIVING, THE CAR SUDDENLY LOST POWER AND THE ENGINE STOPPED SUDDENLY ON THE ROAD. THE CAR WAS IN STEADY SPEED ON A CITY STREET IN A STRAIGHT LINE. I WAS NOT ACCELERATING. I WAS NOT BRAKING. ALMOST GOT HIT BY A CAR BEHIND ME. I WAS UNABLE TO RESTART THE CAR. BATTERY STILL SHO… Look up ODI 11016442 at NHTSA ↗ |
|---|
| Engine | 26.1%ODI 10548777 · 8,033 mi"STOP SAFELY NOW" MESSAGE APPEARED WHILE TRAVELING ABOUT 30MPH AND SLOWING DOWN FOR A STOPLIGHT. CAR WOULD NOT MOVE WHILE MESSAGE WAS LIT. THE CAR HAD 88% CHARGE, AND WAS CHARGING 5MIN PRIOR TO THE INCIDENT. TRYING TO RESTART THE CAR WAS UNSUCCESSFULLY AT FIRST, BUT I TURNED THE CAR OFF, OPENED A DOOR, CLOSED IT, THEN IT RESTARTED AFTER THAT. I WAS STUCK FOR ABOUT 3 OR 4 MINUTES. *TR Look up ODI 10548777 at NHTSA ↗ | 1623.2%ODI 10546033 · 4,663 miTWO INCIDENTS OF "STOP SAFELY NOW" WARNING AND LOSS OF POWER. DEALER COULD NOT IDENTIFY PROBLEM IN FIRST INCIDENT. SECOND INCIDENT TODAY, 23 DAYS AFTER FIRST ONE. WILL TAKE (OR TOW) IT IN FOR INSPECTION MONDAY, PER SERVICE DEPARTMENT. *TR Look up ODI 10546033 at NHTSA ↗ | 1629.1%ODI 10546011 · 667 miI WAS TRAVELING ABOUT 35 MPH WHEN MY CAR FLASHED A MESSAGE "STOP SAFELY NOW" AND THE CAR HAD LOST POWER TO THE WHEELS AND I WAS NOW JUST COASTING. I PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. I WAS ABLE TO TURN OFF THE VEHICLE AND GET IT STARTED AGAIN. I WAS LUCKY THAT I WAS ABLE TO SAFELY GET MY VEHICLE TO A SAFE PLACE HAD THIS BEEN ON A FREEWAY I WOULD HAVE SURELY BEEN IN A SERIOUS ACCIDENT. *TR Look up ODI 10546011 at NHTSA ↗ | 325.0%ODI 10724651 · 1,400 miWHILE PULLING OUT FROM STOP SIGN ON TWO OCCASIONS THE VEHICLE LOST DRIVE POWER. A WRENCH APPEARED ON THE DASHBOARD THAT SAID SERVICE. HAD I HAD TO GET OUT OF THE WAY OF AN APPROACHING VEHICLE I WOULD NOT HAVE BEEN AND THIS ISSUE COULD HAVE RESULTED IN A CRASH RESULTING IN INJURY OR DEATH. I BROUGHT THE CAR TO DEALER AND THEY AGREED THE ISSUE WAS A SERIOUS ISSUE HOWEVER SAID THEY COULD NOT DO ANYTHING SINCE AND ERROR CODE WAS NOT GENERATED. WE ARE STILL TRYING TO GET THIS ISSUE ADDRESSED. Look up ODI 10724651 at NHTSA ↗ | 240.0%ODI 11319990 · 31,000 miIT RAINED, AND CAR STOPPED. NO MOTIVE POWER. A RED WARNING, "STOP SAFELY NOW" MESSAGE ON DASH. TOWED TO DEALERSHIP. THERE WAS A TECHNICAL SERVICE BULLETIN 20-2004 TO PUT ON A SPLASH SHIELD TO KEEP THE 318VOLT (HIGH!) CONNECTOR FROM BEING HIT BY WATER, BUT THE DEALERSHIP JUST PUT ON A BIG 350 AMP FUSE AND PUT THE CAR BACK IN SERVICE. THE FUSE BLEW DUE TO WATER INTRUSION. TREATED A SIDE EFFECT, NOT THE MAIN PROBLEM. THEY REFUSED TO DO WHAT WAS IN TSB 20-2004 & FSA 16B02. THE ATTACHED PICTURE SHOWS HOW CLOSE THE TIRE IS TO THE HIGH VOLTAGE B… Look up ODI 11319990 at NHTSA ↗ | 342.9%ODI 11016442 · 98 miBRAND NEW FOCUS ELECTRIC, LESS THAN 3 DAYS OLD FROM DEALER ON 8/17/2017. FOR THE LAST TWO DAYS, I HAVE DRIVEN LESS THAN 100 MILES. CAR WAS CHARGED OVERNIGHT AND SHOWS FULL CHARGE THIS MORNING. I DROVE THE CAR LESS THAN 30 MILES TODAY. IN THE EVENING, WHEN I WAS DRIVING, THE CAR SUDDENLY LOST POWER AND THE ENGINE STOPPED SUDDENLY ON THE ROAD. THE CAR WAS IN STEADY SPEED ON A CITY STREET IN A STRAIGHT LINE. I WAS NOT ACCELERATING. I WAS NOT BRAKING. ALMOST GOT HIT BY A CAR BEHIND ME. I WAS UNABLE TO RESTART THE CAR. BATTERY STILL SHO… Look up ODI 11016442 at NHTSA ↗ |
|---|
| Fuel/Propulsion System | 39.1%ODI 10548524 · 8,664 miSTARTING UP FROM WAITING AT A SIGNAL LIGHT THE SYSTEM FLASHED "STOP SAFELY NOW". (I HAD JUST TOUCHED THE DISPLAY SCREEN TO VIEW THE BATTERY STATE OF CHARGE - NORMAL.) PROCEEDING THROUGH A LEFT TURN AND WHEN GETTING TO THE CURB THE SYSTEM SHUT DOWN PROVIDING NO MOTIVE POWER. AT THAT POINT A COMPLETE TURN OFF OF THE CAR WAS ATTEMPTED WHICH DID NOT HAPPEN, THE DASH DISPLAY WAS STILL ACTIVE. REPEATED ATTEMPTS FINALLY COMPLETELY SHUT DOWN THE SYSTEM, WHICH WAS THEN STARTED NORMALLY. *TR Look up ODI 10548524 at NHTSA ↗ | 1521.7%ODI 10546691 · 1,012 miI HAVE JUST OVER 1000 MILES ON MY 2013 FOCUS EV ... TOOK IT FOR ITS 1ST POWER CAR WASH TODAY @ DELTA SONIC ... ABOUT 10:00 MIN DRIVING AWAY FROM CAR WASH, VEHICLE ABRUPTLY "SHUT DOWN" REQUESTING AN "IMMEDIATE SAFE STOP" AND THE "YELLOW WRENCH" SHOWED ON DASH. AFTER ABOUT 30:00 MIN WHILE SCHEDULING A TOW FROM FORD ROADSIDE ASSIST, VEHICLE ABRUPTLY "CLEARED ITSELF" AND TURNED ON ... DROVE HOME W/O PROBLEM ? WONDERING IF "FLOOD SENSOR" SENSED TOO MUCH WATER AND DISENGAGED BATTERY PACK ? ... LIGHTS, RADIO AND ACCESSORIES WERE STILL OPERATIN… Look up ODI 10546691 at NHTSA ↗ | 1120.0%ODI 10604902 · 2,850 miCAR WAS IN THE GARAGE WITH FULLY CHARGED. I TRIED TO START CAR AND I GOT MESSAGE "SAFE MODE SHUTDOWN" ON THE RIGHT SCREEN AND "STOP SAFELY NOW" ON THE LEFT SCREEN. CAR LIGHTS START BLINKING AND AFTER A WHILE WHOLE CAR SHUTDOWN AND DISABLED. CAR IS NOT RESPONDING REMOTE KEY. BACK DOOR IS LOCKED AND CAN'T OPEN. I TRIED TO PUT BACK TO CHARGED AND NOTHING CHANGED AT ALL. I CALLED FORD ROAD SIDE ASSISTANCE AND TAKING CAR TO SERVICE TOMORROW. *TR Look up ODI 10604902 at NHTSA ↗ | 325.0%ODI 10783697 · 85 miON 2 OCCASSIONS WITH THE DASH INDICATOR INDICATING AVAILABLE BATTERY POWER, THE VEHICLE HAS SHUT DOWN SUDDENLY. Look up ODI 10783697 at NHTSA ↗ | 00.0%No examples available for this selection. | 114.3%ODI 11584198While driving around [XXX] PM on Thursday, [XXX], the Focus Electric displayed a "Stop Safely Now" message and proceeded to cut power going to the electric motor, allowing the car only to coast as if it was in neutral. Luckily no vehicles were around in my lanes, as that easily could've caused an accident. Electric steering, regen braking, and air conditioning were all disabled. I was able to coast it into a nearby FireHouse Subs parking lot, and directly into a parking spot. Had to disconnect the 12 Volt battery for 5 minutes and reconnect to … Look up ODI 11584198 at NHTSA ↗ |
|---|
| Steering | 618.2%ODI 10881400WHEN I TURNED THE CAR ON THE STEERING SYSTEM FAULT MESSAGE CAME ON THE DASH AND CAUSED MY STEERING WHEEL TO LOCK UP. I COULDN'T TURN IT AT ALL. ALL I WAS ABLE TO DO WAS DRIVE STRAIGHT BUT I WAS IN THE PARKING LOT SO I HAD TO TURN. AFTER TURNING THE CAR OFF AND ON AFTER A COUPLE OF TRIES IT EVENTUALLY UNLOCKED AND I WAS ABLE TO DRIVE AGAIN. HOWEVER THIS WAS THE FIRST TIME THIS HAPPENED. I DON'T WANT IT TO HAPPEN WHILE I'M IN THE CAR WITH MY TWO CHILDREN. ANOTHER ISSUE THAT HAPPENS IS WHEN I PUMP GAS IN THE CAR IT SEEMS TO STALLS ONCE I DRIVE … Look up ODI 10881400 at NHTSA ↗ | 811.6%ODI 10547429 · 1,803 miAT THE TIME OF THIS REPORT WE HAVE HAD TWO OCCURRENCES OF A "STOP SAFELY NOW" ERROR MESSAGE WHILE DRIVING AT HIGHWAY SPEEDS ON THIS VEHICLE. DURING EACH FAILURE THE VEHICLE STOPPED FUNCTIONING ABRUPTLY WITH NO WARNING BEFORE THE FAILURE. ALL STEERING, CONTROL OF VEHICLE AND PROPULSION WAS LOST. ON THE FIRST FAILURE WE HAD APPROXIMATELY 7 SECONDS OF MOMENTUM BEFORE COMING TO A STOP AND ON THE SECOND OCCURRENCE WE HAD AN ABRUPT STOP AS IF THE BRAKES WERE SLAMMED ON FORCIBLY. AS A RESULT I WAS THROWN FORWARD TOWARDS THE STEERING WHEEL. IN BOTH SIT… Look up ODI 10547429 at NHTSA ↗ | 610.9%ODI 10661955 · 1,620 miDURING DRIVING IN THE RAIN AND THE CAR HAD THE "STOP SAFELY" LIGHT COME ON AND IT STALLED IN THE MIDDLE OF THE ROAD. I HAD MY KIDS WITH ME AND TRAFFIC BEHIND ME WHEN THIS HAPPENED. THIS HAPPENED TWICE IN A MATTER OF COUPLE OF HOURS. IT AGAIN HAPPENED ON DECEMBER 3, AS I BRAKED AT A RED LIGHT. *JS Look up ODI 10661955 at NHTSA ↗ | 325.0%ODI 10730238 · 845 miMY INITIAL COMPLAINT WAS POSTED ON 06/19/2015, THE DAY OF MY TERRIFYING EXPERIENCE. MISTAKENLY, I FILED THE COMPLAINT UNDER THE REGULAR FOCUS MODEL AND NOT THE ELECTRIC. LAST FRIDAY, I JUST CHARGED MY CAR TO 100% AT WORK. LATER, I WAS DRIVING HOME AT 40 MPH WITH NO PROBLEMS UNTIL I WAS ABOUT TO HIT MY FIRST RIGHT TURN. I ATTEMPTED TO TURN ON THE STREET LEADING ME TO THE 210 W FREEWAY. WHILE TURNING RIGHT, THE STEERING WHEEL JERKED AND FROZE UP AND DID NOT ALLOW ME TO MAKE A FULL TURN. I WAS FORCED TO MAKE THE WIDEST TURN POSSIBLE, THANKFULLY T… Look up ODI 10730238 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
|---|
| Vehicle Speed Control | 412.1%ODI 10693954 · 65,000 miTL* THE CONTACT OWNS A 2012 FORD FOCUS ELECTRIC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CRUISE CONTROL WOULD INDEPENDENTLY ACTIVATE AND THE SPEED WOULD INCREASE TO 70 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. Look up ODI 10693954 at NHTSA ↗ | 57.2%ODI 10542482 · 3,800 miI BRAKED TO A STOP AT A BUSY ENTRANCE TO A TRAFFIC ROTARY. TRAFFIC STARTED UP AND THE CAR WOULDN'T RESPOND TO ACCELERATOR. I SAW A STOP SAFELY NOW MESSAGE ON THE LEFT HAND DIGITAL DISPLAY. CAR WOULDN'T MOVE OR START AGAIN. HAD TO PUSH CAR OUT OF BUMPER-TO-BUMPER TRAFFIC. STATE OF CHARGE WAS GOOD FOR THE TRIP. PROBLEM WAS NOT EXPLAINED BY DISPLAY. OUTDOOR AMBIENT TEMPERATURE WAS MILD. CAR WAS FLAT-BEDDED TO MY FORD DEALER, WHERE IT STILL SITS TODAY. THIS COULD HAVE BEEN MUCH MORE SERIOUS IF IT HAPPENED ON A HIGHWAY, AND I HAD BEEN SURROUNDED WIT… Look up ODI 10542482 at NHTSA ↗ | 59.1%ODI 10610951 · 3,600 mi3 MILES AFTER LEAVING THE PARKING LOT WITH MY MOM AND 2 KIDS IN THE CAR THE "STOP SAFELY NOW" WARNING FLASHED AND THE CAR LOST POWER. I FOUND SIMILAR COMPLAINT 10512459. I HAD TO PULL OVER IN THE BIKE LANE, TURN OFF THE CAR AND RESTART IT UNTIL POWER WAR RESTORED. SAME THING HAPPENED NEXT DAY RIGHT AFTER LEAVING HOME. NOW I AM AFRAID TO GO OUT ON THE HIGHWAY OR ON NARROW COUNTRY ROADS WITH THIS CAR. *TR Look up ODI 10610951 at NHTSA ↗ | 216.7%ODI 10745386 · 5,100 miON SEVERAL OCCASIONS WHEN I WAS SLOWING DOWN TO A STOP BEFORE A RED TRAFFIC LIGHT, THE CAR JERKED FORWARD LIKE I WAS BEING REAR-ENDED. SEVERAL TIMES I WAS GOING OVER A MAN-HOLE COVER; THE LAST TIME I WAS GOING OVER THE RAIL TRACKS. IT SHOCKED ME AS I THOUGHT THE CAR WAS HIT FROM BEHIND, AND ESPECIALLY WHEN I WAS TRYING TO STOP AND THE WHEELS JUST SPUN FASTER. LUCKILY I HAD ENOUGH DISTANCE IN FRONT AND DIDN'T HIT ANY CAR IN FRONT OF MINE. Look up ODI 10745386 at NHTSA ↗ | 00.0%No examples available for this selection. | 114.3%ODI 11584198While driving around [XXX] PM on Thursday, [XXX], the Focus Electric displayed a "Stop Safely Now" message and proceeded to cut power going to the electric motor, allowing the car only to coast as if it was in neutral. Luckily no vehicles were around in my lanes, as that easily could've caused an accident. Electric steering, regen braking, and air conditioning were all disabled. I was able to coast it into a nearby FireHouse Subs parking lot, and directly into a parking spot. Had to disconnect the 12 Volt battery for 5 minutes and reconnect to … Look up ODI 11584198 at NHTSA ↗ |
|---|
| Electronic Stability Control (Esc) | 39.1%ODI 10881400WHEN I TURNED THE CAR ON THE STEERING SYSTEM FAULT MESSAGE CAME ON THE DASH AND CAUSED MY STEERING WHEEL TO LOCK UP. I COULDN'T TURN IT AT ALL. ALL I WAS ABLE TO DO WAS DRIVE STRAIGHT BUT I WAS IN THE PARKING LOT SO I HAD TO TURN. AFTER TURNING THE CAR OFF AND ON AFTER A COUPLE OF TRIES IT EVENTUALLY UNLOCKED AND I WAS ABLE TO DRIVE AGAIN. HOWEVER THIS WAS THE FIRST TIME THIS HAPPENED. I DON'T WANT IT TO HAPPEN WHILE I'M IN THE CAR WITH MY TWO CHILDREN. ANOTHER ISSUE THAT HAPPENS IS WHEN I PUMP GAS IN THE CAR IT SEEMS TO STALLS ONCE I DRIVE … Look up ODI 10881400 at NHTSA ↗ | 34.3%ODI 10549894 · 1,800 miWHILE DRIVING IN STOP AND GO TRAFFIC ON THE FREEWAY, THE VEHICLE STALLS UNEXPECTEDLY, FOLLOWED BY A MESSAGE TO 'STOP SAFELY NOW'. AFTER SEVERAL MINUTES OF ATTEMPTING TO RESTART, THE VEHICLE RESTARTS AND IS ABLE TO DRIVEN AGAIN NORMALLY. THIS HAS OCCURRED TO ME THREE TIMES SO FAR, WITHOUT WARNING AND DOES NOT SEEM TO BE ANY COMMON PATTERN THAT IS CAUSING THE STALLS. *TR Look up ODI 10549894 at NHTSA ↗ | 23.6%ODI 10949932 · 14,279 miOVER THE LAST 3 YEARS, THE VEHICLE DISPLAYS "STOP SAFELY NOW" AND ALL ELECTRICAL SYSTEMS SHUT OFF IMMEDIATELY AFTER OR SOON AFTER THE MESSAGE IS DISPLAYED AND THE CAR HAS COME TO A COMPLETE STOP. THIS OCCURS AT LOW CITY SPEEDS (20-30 MPH) AS WELL AS HIGHWAY SPEEDS (60-70 MPH) LEAVING THE DRIVER AND IT'S OCCUPANTS SITTING VULNERABLE TO BEING HIT BY MOVING TRAFFIC. THIS USUALLY OCCURS WHILE BRAKING TO SLOW OR STOP. THIS HAS HAPPENED 15-20 TIMES OVER THE LAST THREE YEARS. WE HAVE BROUGHT IN THE CAR FOR SERVICE FOR THIS SAME PROBLEM 3-4 TIMES EACH … Look up ODI 10949932 at NHTSA ↗ | 18.3%ODI 10730238 · 845 miMY INITIAL COMPLAINT WAS POSTED ON 06/19/2015, THE DAY OF MY TERRIFYING EXPERIENCE. MISTAKENLY, I FILED THE COMPLAINT UNDER THE REGULAR FOCUS MODEL AND NOT THE ELECTRIC. LAST FRIDAY, I JUST CHARGED MY CAR TO 100% AT WORK. LATER, I WAS DRIVING HOME AT 40 MPH WITH NO PROBLEMS UNTIL I WAS ABOUT TO HIT MY FIRST RIGHT TURN. I ATTEMPTED TO TURN ON THE STREET LEADING ME TO THE 210 W FREEWAY. WHILE TURNING RIGHT, THE STEERING WHEEL JERKED AND FROZE UP AND DID NOT ALLOW ME TO MAKE A FULL TURN. I WAS FORCED TO MAKE THE WIDEST TURN POSSIBLE, THANKFULLY T… Look up ODI 10730238 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
|---|
| Service Brakes | 26.1%ODI 10593983 · 19,000 miTHE REGENERATIVE BRAKES ON MY 2012 FORD FOCUS EV DO NOT APPEAR TO BE WORKING PROPERLY AND I AM GROWING CONCERNED THAT THEY MAY BE UNSAFE, ESPECIALLY AT HIGHWAY SPEEDS. OTHER FORD FOCUS EV'S THAT I'VE TESTED BRAKE DIFFERENTLY WITH MUCH MORE CONTROL. THE BRAKES ON MY VEHICLE ARE EITHER "ON" OR "OFF"; THERE IS NO IN-BETWEEN, NO GRADUAL STOPPING BECAUSE, WHEN PRESSING DOWN ON THE BRAKE PEDAL, NOTHING HAPPENS UNTIL THE PEDAL TRAVELS ABOUT HALFWAY, THEN THE BRAKES CEASE AND THE CAR LITERALLY JOLTS TO A STOP. TWO FORD MECHANICS AT TWO DIFFERENT… Look up ODI 10593983 at NHTSA ↗ | 45.8%ODI 10548444 · 5,600 miI HAVE RECEIVED A "STOP SAFELY NOW" WARNING TWICE IN THE PAST WEEK WHILE DRIVE MY FORD FOCUS ELECTRIC. WHEN THIS HAS HAPPENED I'VE LOST ALL ACCELERATION, AND ONE OF THE TIMES I LOST THE ABILITY TO STEER AND BREAK. BOTH TIMES THAT THIS HAS HAPPENED THE CAR BATTERY WAS NEAR FULLY CHARGED. --------------------------------- 1ST OCCURRENCE WAS ON OCT 7TH 2013 WHILE SLOWING DOWN TO APPROACH A STOP SIGN, I HEARD BEEPING AND RECEIVED THE "STOP SAFELY NOW" WARNING ON THE SCREEN AND IMMEDIATELY THE CAR LOST POWER (THE DASHBOARD STILL HAD POWER). I LO… Look up ODI 10548444 at NHTSA ↗ | 23.6%ODI 10705700 · 7,238 miTHIS MODEL HAS A "STICKY" STEERING WHEEL THAT WILL NOT ALWAYS RETURN TO THE NEUTRAL POSITION WITH OUT DRIVER ASSISTANCE AND NEEDS TO BE CONSTANTLY ADJUSTED TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE. YOU CAN ACTUALLY LET GO OF THE STEERING WHEEL WHILE GOING AROUND A GRADUAL CURVE IN THE ROAD AND THE CAR WILL FOLLOW THE CURVE THE WHOLE WAY WITHOUT BREAKING ITS ARCH. IT ALSO SUFFERS FROM DANGEROUS "TORQUE STEERING" WHICH CAUSES THE VEHICLE STEERING TO LOSE CONTROL WHEN YOU ACCELERATE AGGRESSIVELY. IN ADDITION, THE ELECTRIC STEERING REACTS … Look up ODI 10705700 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 114.3%ODI 11097269 · 8,000 miTHE REGENERATIVE BRAKE SYSTEM OCCASIONALLY CAUSES PROBLEMS WHEN ON BUMPY, SLIPPERY, OR UNEVEN PAVEMENT. THE BRAKES APPEAR TO LOCK-UP, OR "SKIP" WHEN ATTEMPTING TO STOP OR SLOW DOWN, CAUSING THE VEHICLE TO SLIDE FORWARD ABRUPTLY. I AM NOT SURE OF THE EXACT CAUSATION, HOWEVER I THINK IT MAY BE DUE TO THE CAR SWITCHING FROM REGENERATIVE TO FRICTION BRAKING. THIS FORM REQUIRES A DATE AND MILEAGE ENTRY, HOWEVER I WANT TO POINT OUT THAT THIS HAPPENS EVERY TIME I AM BRAKING ON LESS THAN PERFECT PAVEMENT. Look up ODI 11097269 at NHTSA ↗ |
|---|