Auto Recall Watch
U.S. public vehicle records

2014 Ford FOCUS ELECTRIC: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

55 owner complaints analyzed

2 distinct recall campaigns

9,500 mi median reported failure mileage

Scope: 2014 model year. Data updated: . 51 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 29 of 55 complaints (52.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation1120.0%
Electrical and battery issues1018.2%
Steering behavior1018.2%
Braking behavior814.5%
Transmission and shifting35.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
29
Power Train
21
Engine
16
Fuel/Propulsion System
11
Steering
6
Vehicle Speed Control
5
Electronic Stability Control (Esc)
2
Service Brakes
2
Component breakdown data
CategoryCount
Electrical System29
Power Train21
Engine16
Fuel/Propulsion System11
Steering6
Vehicle Speed Control5
Electronic Stability Control (Esc)2
Service Brakes2

Electrical System: 29; Power Train: 21; Engine: 16; Fuel/Propulsion System: 11; Steering: 6; Vehicle Speed Control: 5; Electronic Stability Control (Esc): 2; Service Brakes: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
42
25,000 to 49,999
6
50,000 to 74,999
3
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00042
25,000 to 49,9996
50,000 to 74,9993
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 42; 25,000 to 49,999: 6; 50,000 to 74,999: 3; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (42). 4 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
1
2014
14
2015
19
2016
9
2017
4
2018
4
2019
3
2022
1
Complaints over time data
CategoryCount
20131
201414
201519
20169
20174
20184
20193
20221

2013: 1; 2014: 14; 2015: 19; 2016: 9; 2017: 4; 2018: 4; 2019: 3; 2022: 1

Pattern summary

Electrical System leads the component reports. Engine operation appears in 11 complaint narratives. Electrical and battery issues appears in 10 complaint narratives. Steering behavior appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10546011 · 2013-09-28 (September 28, 2013)

I WAS TRAVELING ABOUT 35 MPH WHEN MY CAR FLASHED A MESSAGE "STOP SAFELY NOW" AND THE CAR HAD LOST POWER TO THE WHEELS AND I WAS NOW JUST COASTING. I PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. I WAS ABLE TO TURN OFF THE VEHICLE AND GET IT STARTED AGAIN. I WAS LUCKY THAT I WAS ABLE TO SAFELY GET MY VEHICLE TO A SAFE PLACE HAD THIS BEEN ON A FREEWAY I WOULD HAVE SURELY BEEN IN A SERIOUS ACCIDENT. *TR

Owner-reported narrative. 667 miles reported. Look up ODI 10546011 at NHTSA ↗

Owner report 10566093 · 2014-02-26 (February 26, 2014)

I WAS STOPPED AT A LIGHT IN A TRAFFIC JAM. WORRIED THAT I WOULD RUN OUT ELECTRICITY, I SHUT OFF THE CAR. WHEN I TRIED TO PROCEED, THE CAR WOULD NOT MOVE, AND A WARNING OF "SAFELY STOP NOW" ILLUMINATED ON THE DASH. I TRIED "RESTARTING" THE CAR SEVERAL TIMES. THE CAR WOULD SEEM TO "START," BUT WOULD NOT MOVE FORWARD -- AS IF THE GEAR WOULD NOT ENGAGE. AFTER SEVERAL MINUTES, AND WITH A POLICEMAN LEANING INTO THE WINDOW BARKING SUGGESTIONS, THE CAR STARTED AND PROCEEDED. PERHAPS, WHEN I STOPPED TRYING TO START THE CAR, THE CAR WHOLLY PO…

Owner-reported narrative. 46 miles reported. Look up ODI 10566093 at NHTSA ↗

Owner report 10594704 · 2014-05-28 (May 28, 2014)

WITHOUT EARNING, THIS ELECTRIC VEHICLE'S POWER SYSTEMS DIE, EVEN IF FULLY CHARGED. THE CAR IS LEFT INOPERABLE. A ENGINE LIGHT "STOP SAFELY NOW" APPEARS AND THE CAR CAN'T MOVE. VERY DANGEROUS IF IT HAPPENS IN MOVING TRAFFIC. *TR

Owner-reported narrative. 3,600 miles reported. Look up ODI 10594704 at NHTSA ↗

Owner report 10604902 · 2014-06-21 (June 21, 2014)

CAR WAS IN THE GARAGE WITH FULLY CHARGED. I TRIED TO START CAR AND I GOT MESSAGE "SAFE MODE SHUTDOWN" ON THE RIGHT SCREEN AND "STOP SAFELY NOW" ON THE LEFT SCREEN. CAR LIGHTS START BLINKING AND AFTER A WHILE WHOLE CAR SHUTDOWN AND DISABLED. CAR IS NOT RESPONDING REMOTE KEY. BACK DOOR IS LOCKED AND CAN'T OPEN. I TRIED TO PUT BACK TO CHARGED AND NOTHING CHANGED AT ALL. I CALLED FORD ROAD SIDE ASSISTANCE AND TAKING CAR TO SERVICE TOMORROW. *TR

Owner-reported narrative. 2,850 miles reported. Look up ODI 10604902 at NHTSA ↗

Owner report 10610951 · 2014-07-16 (July 16, 2014)

3 MILES AFTER LEAVING THE PARKING LOT WITH MY MOM AND 2 KIDS IN THE CAR THE "STOP SAFELY NOW" WARNING FLASHED AND THE CAR LOST POWER. I FOUND SIMILAR COMPLAINT 10512459. I HAD TO PULL OVER IN THE BIKE LANE, TURN OFF THE CAR AND RESTART IT UNTIL POWER WAR RESTORED. SAME THING HAPPENED NEXT DAY RIGHT AFTER LEAVING HOME. NOW I AM AFRAID TO GO OUT ON THE HIGHWAY OR ON NARROW COUNTRY ROADS WITH THIS CAR. *TR

Owner-reported narrative. 3,600 miles reported. Look up ODI 10610951 at NHTSA ↗

Owner report 10619145 · 2014-08-05 (August 5, 2014)

PURCHASED A 2014 FORD FOCUS ELECTRIC IN JULY OF 2014. ABOUT 1 MONTH AND 1400 MILES LATER I BEGAN TO EXPERIENCE PROBLEMS WITH THE "STOP SAFELY NOW" MESSAGE. VEHICLE WILL IMMEDIATELY LOOSE POWER TO ACCELERATOR WHILE STILL MAINTAINING POWER TO BRAKING AND STEERING. THE PROBLEM HAS OCCURRED 4 TIMES WHILE DRIVING SINCE THE 31ST OF JULY (TODAY IS 5 AUG 2014). ATTEMPTED TO TAKE TO THE DEALER TODAY. HOWEVER, THE ONLY CERTIFIED EV TECHNICIAN IS ON VACATION UNTIL NEXT WEEK. FORD WEBSITE SAYS VEHICLE IS NOT ELIGIBLE FOR CURRENT RECALLS. I WILL ATT…

Owner-reported narrative. 1,400 miles reported. Look up ODI 10619145 at NHTSA ↗

Owner report 10643392 · 2014-10-08 (October 8, 2014)

VEHICLE LOST POWER SUDDENLY WITH A WARNING "STOP SAFELY NOW". SINCE THE SPEED WAS LOW AND THERE WASN'T ANYBODY BEHIND ME, I WAS ABLE TO MARGINALLY PULL OVER FROM THE ROAD. TRIED TO POWER CYCLE SEVERAL TIMES AND THE ERROR MESSAGE WENT AWAY. STARTED TO ROLL AND THE MESSAGE POPPED BACK AGAIN AND REGENERATIVE BRAKING STOPPED THE CAR IMMEDIATELY. TRIED 3 TIMES AND EVERY TIME I STARTED TO MOVE THE ERROR MESSAGE WILL KICK IN AND STALL. THE CAR IS AT THE DEALER AND THEY ARE TAKING A LOOK AT IT. MY WIFE WHO WAS DRIVING THE CAR DOESN'T WANT TO DRIVE IT A…

Owner-reported narrative. 9,600 miles reported. Look up ODI 10643392 at NHTSA ↗

Owner report 10652285 · 2014-11-03 (November 3, 2014)

ON 4 SEPARATE OCCASIONS WITH 48 HOURS THE "STOP SAFELY NOW" WARNING APPEARED ON THE DASH ACCOMPANIED WITH A TOTAL LOSS OF POWER AND/OR THE ENGINE SHUTTING OFF WHILE THE VEHICLE WAS IN MOTION. THESE OCCURRED IN DISTINCTLY DIFFERENT SCENARIOS: WHILE ACCELERATING FROM A STOP, WHILE BRAKING, AND TWO OCCURRENCES WHILE TRAVELING AT 45 MPH AND 35 MPH. THE BRAKES AND STEERING THANKFULLY STILL WORKED HOWEVER ACCIDENTS ALMOST OCCURRED IN THE TWO HIGHER SPEED SCENARIOS. THE VEHICLE COULD BE RESTARTED AFTER IT WAS TURNED OFF AND ON AGAIN. THE WARNING WO…

Owner-reported narrative. 1,250 miles reported. Look up ODI 10652285 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

13V523000 · Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)

Reported: 2013-10-30 (October 30, 2013)

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Focus Electric vehicles manufactured September 15, 2011, through August 23, 2013. In the affected vehicles, a powertrain control module software problem may result in a stall-like condition.

Consequence: An unexpected loss of power while driving increases the risk of a crash.

Remedy: Ford will notify owners, and dealers will reprogram the power control module, free of charge. The recall beganon November 22, 2013. Ford's recall campaign number is 13S09. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

NHTSA campaign record ↗
18V592000 · Equipment:Electrical

Reported: 2018-09-10 (September 10, 2018)

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Consequence: An overheated cord can increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

55 unique complaints in this selection. Analysis snapshot: 2026-10-01.

92.7%Usable mileage51 / 55 records
100.0%Valid incident date55 / 55 records
100.0%Valid filing date55 / 55 records
100.0%Ordered incident and filing dates55 / 55 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017
Electrical System
1339.4%
ODI 10546765 · 7,916 mi

DRIVING ABOUT 30 MILES PER HOUR, THE CAR CHIMED A WARNING AND FLASHED "STOP SAFELY NOW" ON THE DASHBOARD. THE CAR LOST SPEED AND I COASTED TO A STOP AT THE SIDE OF THE ROAD. I WAS NOT ABLE TO RESTART MY CAR. THE "STOP SAFELY NOW" WARNING WITH CHIME REPEATED EACH TIME I TRIED TO RESTART. I CALLED A TOW TRUCK, HOWEVER, AFTER ABOUT 20 MINUTES, I WAS ABLE TO RESTART THE CAR. THIS HAS HAPPENED AT LEAST 7 TIMES PREVIOUSLY (VERY SIMILAR CIRCUMSTANCES). I'VE HAD THE CAR SERVICED MULTIPLE TIMES, TELLING THE DEALER OF THIS ISSUE, BUT DESPITE SOFTWARE UPG…

Look up ODI 10546765 at NHTSA ↗

2637.7%
ODI 10546691 · 1,012 mi

I HAVE JUST OVER 1000 MILES ON MY 2013 FOCUS EV ... TOOK IT FOR ITS 1ST POWER CAR WASH TODAY @ DELTA SONIC ... ABOUT 10:00 MIN DRIVING AWAY FROM CAR WASH, VEHICLE ABRUPTLY "SHUT DOWN" REQUESTING AN "IMMEDIATE SAFE STOP" AND THE "YELLOW WRENCH" SHOWED ON DASH. AFTER ABOUT 30:00 MIN WHILE SCHEDULING A TOW FROM FORD ROADSIDE ASSIST, VEHICLE ABRUPTLY "CLEARED ITSELF" AND TURNED ON ... DROVE HOME W/O PROBLEM ? WONDERING IF "FLOOD SENSOR" SENSED TOO MUCH WATER AND DISENGAGED BATTERY PACK ? ... LIGHTS, RADIO AND ACCESSORIES WERE STILL OPERATIN…

Look up ODI 10546691 at NHTSA ↗

2952.7%
ODI 10546011 · 667 mi

I WAS TRAVELING ABOUT 35 MPH WHEN MY CAR FLASHED A MESSAGE "STOP SAFELY NOW" AND THE CAR HAD LOST POWER TO THE WHEELS AND I WAS NOW JUST COASTING. I PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. I WAS ABLE TO TURN OFF THE VEHICLE AND GET IT STARTED AGAIN. I WAS LUCKY THAT I WAS ABLE TO SAFELY GET MY VEHICLE TO A SAFE PLACE HAD THIS BEEN ON A FREEWAY I WOULD HAVE SURELY BEEN IN A SERIOUS ACCIDENT. *TR

Look up ODI 10546011 at NHTSA ↗

433.3%
ODI 10724651 · 1,400 mi

WHILE PULLING OUT FROM STOP SIGN ON TWO OCCASIONS THE VEHICLE LOST DRIVE POWER. A WRENCH APPEARED ON THE DASHBOARD THAT SAID SERVICE. HAD I HAD TO GET OUT OF THE WAY OF AN APPROACHING VEHICLE I WOULD NOT HAVE BEEN AND THIS ISSUE COULD HAVE RESULTED IN A CRASH RESULTING IN INJURY OR DEATH. I BROUGHT THE CAR TO DEALER AND THEY AGREED THE ISSUE WAS A SERIOUS ISSUE HOWEVER SAID THEY COULD NOT DO ANYTHING SINCE AND ERROR CODE WAS NOT GENERATED. WE ARE STILL TRYING TO GET THIS ISSUE ADDRESSED.

Look up ODI 10724651 at NHTSA ↗

480.0%
ODI 11256941 · 10,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS ELECTRIC. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CHARGER CABLE OVERHEATED AND BURNED. THE CONTACT STATED THAT THERE WAS A BURN MARK ON THE OUTLET. THE CONTACT STATED THAT NO SPARKS OR FLAMES WERE SEEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 18V592000 (EQUIPMENT); HOWEVER, THE VEHICLE YEAR WAS EXCLUDED FROM THE RECALL. THE VEHICLE WAS TAKEN TO LARRY H. MILLER FORD LINCOLN DRAPER (11442 LONE PE…

Look up ODI 11256941 at NHTSA ↗

342.9%
ODI 11016442 · 98 mi

BRAND NEW FOCUS ELECTRIC, LESS THAN 3 DAYS OLD FROM DEALER ON 8/17/2017. FOR THE LAST TWO DAYS, I HAVE DRIVEN LESS THAN 100 MILES. CAR WAS CHARGED OVERNIGHT AND SHOWS FULL CHARGE THIS MORNING. I DROVE THE CAR LESS THAN 30 MILES TODAY. IN THE EVENING, WHEN I WAS DRIVING, THE CAR SUDDENLY LOST POWER AND THE ENGINE STOPPED SUDDENLY ON THE ROAD. THE CAR WAS IN STEADY SPEED ON A CITY STREET IN A STRAIGHT LINE. I WAS NOT ACCELERATING. I WAS NOT BRAKING. ALMOST GOT HIT BY A CAR BEHIND ME. I WAS UNABLE TO RESTART THE CAR. BATTERY STILL SHO…

Look up ODI 11016442 at NHTSA ↗

Power Train
1339.4%
ODI 10546765 · 7,916 mi

DRIVING ABOUT 30 MILES PER HOUR, THE CAR CHIMED A WARNING AND FLASHED "STOP SAFELY NOW" ON THE DASHBOARD. THE CAR LOST SPEED AND I COASTED TO A STOP AT THE SIDE OF THE ROAD. I WAS NOT ABLE TO RESTART MY CAR. THE "STOP SAFELY NOW" WARNING WITH CHIME REPEATED EACH TIME I TRIED TO RESTART. I CALLED A TOW TRUCK, HOWEVER, AFTER ABOUT 20 MINUTES, I WAS ABLE TO RESTART THE CAR. THIS HAS HAPPENED AT LEAST 7 TIMES PREVIOUSLY (VERY SIMILAR CIRCUMSTANCES). I'VE HAD THE CAR SERVICED MULTIPLE TIMES, TELLING THE DEALER OF THIS ISSUE, BUT DESPITE SOFTWARE UPG…

Look up ODI 10546765 at NHTSA ↗

3753.6%
ODI 10545282 · 1,500 mi

DRIVING AT LOW SPEED IN A PARKING LOT, THE CAR LOST PROPULSION (ONLY) AND DISPLAYED 'STOP SAFELY NOW'. THIS HAS OCCURRED 3 TIMES SINCE (TOTAL OF 4) WITH 3 INCIDENTS ALSO BEING AT LOW, PARKING LOT SPEEDS. I HAD ONE INCIDENT WHERE THIS OCCURRED AT A STEADY 40MPH. THE CAR LOOSES PROPULSION ONLY. STEERING, BRAKING AND ALL OTHER ACCESSORIES ARE UNAFFECTED. *JS

Look up ODI 10545282 at NHTSA ↗

2138.2%
ODI 10566093 · 46 mi

I WAS STOPPED AT A LIGHT IN A TRAFFIC JAM. WORRIED THAT I WOULD RUN OUT ELECTRICITY, I SHUT OFF THE CAR. WHEN I TRIED TO PROCEED, THE CAR WOULD NOT MOVE, AND A WARNING OF "SAFELY STOP NOW" ILLUMINATED ON THE DASH. I TRIED "RESTARTING" THE CAR SEVERAL TIMES. THE CAR WOULD SEEM TO "START," BUT WOULD NOT MOVE FORWARD -- AS IF THE GEAR WOULD NOT ENGAGE. AFTER SEVERAL MINUTES, AND WITH A POLICEMAN LEANING INTO THE WINDOW BARKING SUGGESTIONS, THE CAR STARTED AND PROCEEDED. PERHAPS, WHEN I STOPPED TRYING TO START THE CAR, THE CAR WHOLLY PO…

Look up ODI 10566093 at NHTSA ↗

433.3%
ODI 10724651 · 1,400 mi

WHILE PULLING OUT FROM STOP SIGN ON TWO OCCASIONS THE VEHICLE LOST DRIVE POWER. A WRENCH APPEARED ON THE DASHBOARD THAT SAID SERVICE. HAD I HAD TO GET OUT OF THE WAY OF AN APPROACHING VEHICLE I WOULD NOT HAVE BEEN AND THIS ISSUE COULD HAVE RESULTED IN A CRASH RESULTING IN INJURY OR DEATH. I BROUGHT THE CAR TO DEALER AND THEY AGREED THE ISSUE WAS A SERIOUS ISSUE HOWEVER SAID THEY COULD NOT DO ANYTHING SINCE AND ERROR CODE WAS NOT GENERATED. WE ARE STILL TRYING TO GET THIS ISSUE ADDRESSED.

Look up ODI 10724651 at NHTSA ↗

120.0%
ODI 10970548 · 300 mi

I PURCHASED THE VEHICLE NEW ON 3/17/17. A SAFTEY RECALL (16V479) HAD PREVIOUSLY BEEN ISSUED FOR THE VEHICLE BACK IN JUNE 2016. THE DEALER SOLD ME THE VEHICLE EVEN THOUGH IT WAS UNDER A STOP-SALE RECALL IN VIOLATION OF THE MOTOR VEHICLE SAFETY ACT. A FEW DAYS AFTER PURCHASING THE VEHICLE, THE DEALER ASKED ME TO TAKE IT IN FOR WARRANTY WORK. I HAVE NOT HAD USE OF THE VEHICLE FOR THE WEEK SINCE AND AM BEING TOLD THAT IT MAY TAKE 2 MORE WEEKS FOR THE REPAIR WORK TO BE COMPLETED. THE DEALER VIOLATED THE LAW AND THE STOP-SALE RECALL ORDER ON T…

Look up ODI 10970548 at NHTSA ↗

228.6%
ODI 11016442 · 98 mi

BRAND NEW FOCUS ELECTRIC, LESS THAN 3 DAYS OLD FROM DEALER ON 8/17/2017. FOR THE LAST TWO DAYS, I HAVE DRIVEN LESS THAN 100 MILES. CAR WAS CHARGED OVERNIGHT AND SHOWS FULL CHARGE THIS MORNING. I DROVE THE CAR LESS THAN 30 MILES TODAY. IN THE EVENING, WHEN I WAS DRIVING, THE CAR SUDDENLY LOST POWER AND THE ENGINE STOPPED SUDDENLY ON THE ROAD. THE CAR WAS IN STEADY SPEED ON A CITY STREET IN A STRAIGHT LINE. I WAS NOT ACCELERATING. I WAS NOT BRAKING. ALMOST GOT HIT BY A CAR BEHIND ME. I WAS UNABLE TO RESTART THE CAR. BATTERY STILL SHO…

Look up ODI 11016442 at NHTSA ↗

Engine
26.1%
ODI 10548777 · 8,033 mi

"STOP SAFELY NOW" MESSAGE APPEARED WHILE TRAVELING ABOUT 30MPH AND SLOWING DOWN FOR A STOPLIGHT. CAR WOULD NOT MOVE WHILE MESSAGE WAS LIT. THE CAR HAD 88% CHARGE, AND WAS CHARGING 5MIN PRIOR TO THE INCIDENT. TRYING TO RESTART THE CAR WAS UNSUCCESSFULLY AT FIRST, BUT I TURNED THE CAR OFF, OPENED A DOOR, CLOSED IT, THEN IT RESTARTED AFTER THAT. I WAS STUCK FOR ABOUT 3 OR 4 MINUTES. *TR

Look up ODI 10548777 at NHTSA ↗

1623.2%
ODI 10546033 · 4,663 mi

TWO INCIDENTS OF "STOP SAFELY NOW" WARNING AND LOSS OF POWER. DEALER COULD NOT IDENTIFY PROBLEM IN FIRST INCIDENT. SECOND INCIDENT TODAY, 23 DAYS AFTER FIRST ONE. WILL TAKE (OR TOW) IT IN FOR INSPECTION MONDAY, PER SERVICE DEPARTMENT. *TR

Look up ODI 10546033 at NHTSA ↗

1629.1%
ODI 10546011 · 667 mi

I WAS TRAVELING ABOUT 35 MPH WHEN MY CAR FLASHED A MESSAGE "STOP SAFELY NOW" AND THE CAR HAD LOST POWER TO THE WHEELS AND I WAS NOW JUST COASTING. I PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. I WAS ABLE TO TURN OFF THE VEHICLE AND GET IT STARTED AGAIN. I WAS LUCKY THAT I WAS ABLE TO SAFELY GET MY VEHICLE TO A SAFE PLACE HAD THIS BEEN ON A FREEWAY I WOULD HAVE SURELY BEEN IN A SERIOUS ACCIDENT. *TR

Look up ODI 10546011 at NHTSA ↗

325.0%
ODI 10724651 · 1,400 mi

WHILE PULLING OUT FROM STOP SIGN ON TWO OCCASIONS THE VEHICLE LOST DRIVE POWER. A WRENCH APPEARED ON THE DASHBOARD THAT SAID SERVICE. HAD I HAD TO GET OUT OF THE WAY OF AN APPROACHING VEHICLE I WOULD NOT HAVE BEEN AND THIS ISSUE COULD HAVE RESULTED IN A CRASH RESULTING IN INJURY OR DEATH. I BROUGHT THE CAR TO DEALER AND THEY AGREED THE ISSUE WAS A SERIOUS ISSUE HOWEVER SAID THEY COULD NOT DO ANYTHING SINCE AND ERROR CODE WAS NOT GENERATED. WE ARE STILL TRYING TO GET THIS ISSUE ADDRESSED.

Look up ODI 10724651 at NHTSA ↗

240.0%
ODI 11319990 · 31,000 mi

IT RAINED, AND CAR STOPPED. NO MOTIVE POWER. A RED WARNING, "STOP SAFELY NOW" MESSAGE ON DASH. TOWED TO DEALERSHIP. THERE WAS A TECHNICAL SERVICE BULLETIN 20-2004 TO PUT ON A SPLASH SHIELD TO KEEP THE 318VOLT (HIGH!) CONNECTOR FROM BEING HIT BY WATER, BUT THE DEALERSHIP JUST PUT ON A BIG 350 AMP FUSE AND PUT THE CAR BACK IN SERVICE. THE FUSE BLEW DUE TO WATER INTRUSION. TREATED A SIDE EFFECT, NOT THE MAIN PROBLEM. THEY REFUSED TO DO WHAT WAS IN TSB 20-2004 & FSA 16B02. THE ATTACHED PICTURE SHOWS HOW CLOSE THE TIRE IS TO THE HIGH VOLTAGE B…

Look up ODI 11319990 at NHTSA ↗

342.9%
ODI 11016442 · 98 mi

BRAND NEW FOCUS ELECTRIC, LESS THAN 3 DAYS OLD FROM DEALER ON 8/17/2017. FOR THE LAST TWO DAYS, I HAVE DRIVEN LESS THAN 100 MILES. CAR WAS CHARGED OVERNIGHT AND SHOWS FULL CHARGE THIS MORNING. I DROVE THE CAR LESS THAN 30 MILES TODAY. IN THE EVENING, WHEN I WAS DRIVING, THE CAR SUDDENLY LOST POWER AND THE ENGINE STOPPED SUDDENLY ON THE ROAD. THE CAR WAS IN STEADY SPEED ON A CITY STREET IN A STRAIGHT LINE. I WAS NOT ACCELERATING. I WAS NOT BRAKING. ALMOST GOT HIT BY A CAR BEHIND ME. I WAS UNABLE TO RESTART THE CAR. BATTERY STILL SHO…

Look up ODI 11016442 at NHTSA ↗

Fuel/Propulsion System
39.1%
ODI 10548524 · 8,664 mi

STARTING UP FROM WAITING AT A SIGNAL LIGHT THE SYSTEM FLASHED "STOP SAFELY NOW". (I HAD JUST TOUCHED THE DISPLAY SCREEN TO VIEW THE BATTERY STATE OF CHARGE - NORMAL.) PROCEEDING THROUGH A LEFT TURN AND WHEN GETTING TO THE CURB THE SYSTEM SHUT DOWN PROVIDING NO MOTIVE POWER. AT THAT POINT A COMPLETE TURN OFF OF THE CAR WAS ATTEMPTED WHICH DID NOT HAPPEN, THE DASH DISPLAY WAS STILL ACTIVE. REPEATED ATTEMPTS FINALLY COMPLETELY SHUT DOWN THE SYSTEM, WHICH WAS THEN STARTED NORMALLY. *TR

Look up ODI 10548524 at NHTSA ↗

1521.7%
ODI 10546691 · 1,012 mi

I HAVE JUST OVER 1000 MILES ON MY 2013 FOCUS EV ... TOOK IT FOR ITS 1ST POWER CAR WASH TODAY @ DELTA SONIC ... ABOUT 10:00 MIN DRIVING AWAY FROM CAR WASH, VEHICLE ABRUPTLY "SHUT DOWN" REQUESTING AN "IMMEDIATE SAFE STOP" AND THE "YELLOW WRENCH" SHOWED ON DASH. AFTER ABOUT 30:00 MIN WHILE SCHEDULING A TOW FROM FORD ROADSIDE ASSIST, VEHICLE ABRUPTLY "CLEARED ITSELF" AND TURNED ON ... DROVE HOME W/O PROBLEM ? WONDERING IF "FLOOD SENSOR" SENSED TOO MUCH WATER AND DISENGAGED BATTERY PACK ? ... LIGHTS, RADIO AND ACCESSORIES WERE STILL OPERATIN…

Look up ODI 10546691 at NHTSA ↗

1120.0%
ODI 10604902 · 2,850 mi

CAR WAS IN THE GARAGE WITH FULLY CHARGED. I TRIED TO START CAR AND I GOT MESSAGE "SAFE MODE SHUTDOWN" ON THE RIGHT SCREEN AND "STOP SAFELY NOW" ON THE LEFT SCREEN. CAR LIGHTS START BLINKING AND AFTER A WHILE WHOLE CAR SHUTDOWN AND DISABLED. CAR IS NOT RESPONDING REMOTE KEY. BACK DOOR IS LOCKED AND CAN'T OPEN. I TRIED TO PUT BACK TO CHARGED AND NOTHING CHANGED AT ALL. I CALLED FORD ROAD SIDE ASSISTANCE AND TAKING CAR TO SERVICE TOMORROW. *TR

Look up ODI 10604902 at NHTSA ↗

325.0%
ODI 10783697 · 85 mi

ON 2 OCCASSIONS WITH THE DASH INDICATOR INDICATING AVAILABLE BATTERY POWER, THE VEHICLE HAS SHUT DOWN SUDDENLY.

Look up ODI 10783697 at NHTSA ↗

00.0%

No examples available for this selection.

114.3%
ODI 11584198

While driving around [XXX] PM on Thursday, [XXX], the Focus Electric displayed a "Stop Safely Now" message and proceeded to cut power going to the electric motor, allowing the car only to coast as if it was in neutral. Luckily no vehicles were around in my lanes, as that easily could've caused an accident. Electric steering, regen braking, and air conditioning were all disabled. I was able to coast it into a nearby FireHouse Subs parking lot, and directly into a parking spot. Had to disconnect the 12 Volt battery for 5 minutes and reconnect to …

Look up ODI 11584198 at NHTSA ↗

Steering
618.2%
ODI 10881400

WHEN I TURNED THE CAR ON THE STEERING SYSTEM FAULT MESSAGE CAME ON THE DASH AND CAUSED MY STEERING WHEEL TO LOCK UP. I COULDN'T TURN IT AT ALL. ALL I WAS ABLE TO DO WAS DRIVE STRAIGHT BUT I WAS IN THE PARKING LOT SO I HAD TO TURN. AFTER TURNING THE CAR OFF AND ON AFTER A COUPLE OF TRIES IT EVENTUALLY UNLOCKED AND I WAS ABLE TO DRIVE AGAIN. HOWEVER THIS WAS THE FIRST TIME THIS HAPPENED. I DON'T WANT IT TO HAPPEN WHILE I'M IN THE CAR WITH MY TWO CHILDREN. ANOTHER ISSUE THAT HAPPENS IS WHEN I PUMP GAS IN THE CAR IT SEEMS TO STALLS ONCE I DRIVE …

Look up ODI 10881400 at NHTSA ↗

811.6%
ODI 10547429 · 1,803 mi

AT THE TIME OF THIS REPORT WE HAVE HAD TWO OCCURRENCES OF A "STOP SAFELY NOW" ERROR MESSAGE WHILE DRIVING AT HIGHWAY SPEEDS ON THIS VEHICLE. DURING EACH FAILURE THE VEHICLE STOPPED FUNCTIONING ABRUPTLY WITH NO WARNING BEFORE THE FAILURE. ALL STEERING, CONTROL OF VEHICLE AND PROPULSION WAS LOST. ON THE FIRST FAILURE WE HAD APPROXIMATELY 7 SECONDS OF MOMENTUM BEFORE COMING TO A STOP AND ON THE SECOND OCCURRENCE WE HAD AN ABRUPT STOP AS IF THE BRAKES WERE SLAMMED ON FORCIBLY. AS A RESULT I WAS THROWN FORWARD TOWARDS THE STEERING WHEEL. IN BOTH SIT…

Look up ODI 10547429 at NHTSA ↗

610.9%
ODI 10661955 · 1,620 mi

DURING DRIVING IN THE RAIN AND THE CAR HAD THE "STOP SAFELY" LIGHT COME ON AND IT STALLED IN THE MIDDLE OF THE ROAD. I HAD MY KIDS WITH ME AND TRAFFIC BEHIND ME WHEN THIS HAPPENED. THIS HAPPENED TWICE IN A MATTER OF COUPLE OF HOURS. IT AGAIN HAPPENED ON DECEMBER 3, AS I BRAKED AT A RED LIGHT. *JS

Look up ODI 10661955 at NHTSA ↗

325.0%
ODI 10730238 · 845 mi

MY INITIAL COMPLAINT WAS POSTED ON 06/19/2015, THE DAY OF MY TERRIFYING EXPERIENCE. MISTAKENLY, I FILED THE COMPLAINT UNDER THE REGULAR FOCUS MODEL AND NOT THE ELECTRIC. LAST FRIDAY, I JUST CHARGED MY CAR TO 100% AT WORK. LATER, I WAS DRIVING HOME AT 40 MPH WITH NO PROBLEMS UNTIL I WAS ABOUT TO HIT MY FIRST RIGHT TURN. I ATTEMPTED TO TURN ON THE STREET LEADING ME TO THE 210 W FREEWAY. WHILE TURNING RIGHT, THE STEERING WHEEL JERKED AND FROZE UP AND DID NOT ALLOW ME TO MAKE A FULL TURN. I WAS FORCED TO MAKE THE WIDEST TURN POSSIBLE, THANKFULLY T…

Look up ODI 10730238 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control
412.1%
ODI 10693954 · 65,000 mi

TL* THE CONTACT OWNS A 2012 FORD FOCUS ELECTRIC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CRUISE CONTROL WOULD INDEPENDENTLY ACTIVATE AND THE SPEED WOULD INCREASE TO 70 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Look up ODI 10693954 at NHTSA ↗

57.2%
ODI 10542482 · 3,800 mi

I BRAKED TO A STOP AT A BUSY ENTRANCE TO A TRAFFIC ROTARY. TRAFFIC STARTED UP AND THE CAR WOULDN'T RESPOND TO ACCELERATOR. I SAW A STOP SAFELY NOW MESSAGE ON THE LEFT HAND DIGITAL DISPLAY. CAR WOULDN'T MOVE OR START AGAIN. HAD TO PUSH CAR OUT OF BUMPER-TO-BUMPER TRAFFIC. STATE OF CHARGE WAS GOOD FOR THE TRIP. PROBLEM WAS NOT EXPLAINED BY DISPLAY. OUTDOOR AMBIENT TEMPERATURE WAS MILD. CAR WAS FLAT-BEDDED TO MY FORD DEALER, WHERE IT STILL SITS TODAY. THIS COULD HAVE BEEN MUCH MORE SERIOUS IF IT HAPPENED ON A HIGHWAY, AND I HAD BEEN SURROUNDED WIT…

Look up ODI 10542482 at NHTSA ↗

59.1%
ODI 10610951 · 3,600 mi

3 MILES AFTER LEAVING THE PARKING LOT WITH MY MOM AND 2 KIDS IN THE CAR THE "STOP SAFELY NOW" WARNING FLASHED AND THE CAR LOST POWER. I FOUND SIMILAR COMPLAINT 10512459. I HAD TO PULL OVER IN THE BIKE LANE, TURN OFF THE CAR AND RESTART IT UNTIL POWER WAR RESTORED. SAME THING HAPPENED NEXT DAY RIGHT AFTER LEAVING HOME. NOW I AM AFRAID TO GO OUT ON THE HIGHWAY OR ON NARROW COUNTRY ROADS WITH THIS CAR. *TR

Look up ODI 10610951 at NHTSA ↗

216.7%
ODI 10745386 · 5,100 mi

ON SEVERAL OCCASIONS WHEN I WAS SLOWING DOWN TO A STOP BEFORE A RED TRAFFIC LIGHT, THE CAR JERKED FORWARD LIKE I WAS BEING REAR-ENDED. SEVERAL TIMES I WAS GOING OVER A MAN-HOLE COVER; THE LAST TIME I WAS GOING OVER THE RAIL TRACKS. IT SHOCKED ME AS I THOUGHT THE CAR WAS HIT FROM BEHIND, AND ESPECIALLY WHEN I WAS TRYING TO STOP AND THE WHEELS JUST SPUN FASTER. LUCKILY I HAD ENOUGH DISTANCE IN FRONT AND DIDN'T HIT ANY CAR IN FRONT OF MINE.

Look up ODI 10745386 at NHTSA ↗

00.0%

No examples available for this selection.

114.3%
ODI 11584198

While driving around [XXX] PM on Thursday, [XXX], the Focus Electric displayed a "Stop Safely Now" message and proceeded to cut power going to the electric motor, allowing the car only to coast as if it was in neutral. Luckily no vehicles were around in my lanes, as that easily could've caused an accident. Electric steering, regen braking, and air conditioning were all disabled. I was able to coast it into a nearby FireHouse Subs parking lot, and directly into a parking spot. Had to disconnect the 12 Volt battery for 5 minutes and reconnect to …

Look up ODI 11584198 at NHTSA ↗

Electronic Stability Control (Esc)
39.1%
ODI 10881400

WHEN I TURNED THE CAR ON THE STEERING SYSTEM FAULT MESSAGE CAME ON THE DASH AND CAUSED MY STEERING WHEEL TO LOCK UP. I COULDN'T TURN IT AT ALL. ALL I WAS ABLE TO DO WAS DRIVE STRAIGHT BUT I WAS IN THE PARKING LOT SO I HAD TO TURN. AFTER TURNING THE CAR OFF AND ON AFTER A COUPLE OF TRIES IT EVENTUALLY UNLOCKED AND I WAS ABLE TO DRIVE AGAIN. HOWEVER THIS WAS THE FIRST TIME THIS HAPPENED. I DON'T WANT IT TO HAPPEN WHILE I'M IN THE CAR WITH MY TWO CHILDREN. ANOTHER ISSUE THAT HAPPENS IS WHEN I PUMP GAS IN THE CAR IT SEEMS TO STALLS ONCE I DRIVE …

Look up ODI 10881400 at NHTSA ↗

34.3%
ODI 10549894 · 1,800 mi

WHILE DRIVING IN STOP AND GO TRAFFIC ON THE FREEWAY, THE VEHICLE STALLS UNEXPECTEDLY, FOLLOWED BY A MESSAGE TO 'STOP SAFELY NOW'. AFTER SEVERAL MINUTES OF ATTEMPTING TO RESTART, THE VEHICLE RESTARTS AND IS ABLE TO DRIVEN AGAIN NORMALLY. THIS HAS OCCURRED TO ME THREE TIMES SO FAR, WITHOUT WARNING AND DOES NOT SEEM TO BE ANY COMMON PATTERN THAT IS CAUSING THE STALLS. *TR

Look up ODI 10549894 at NHTSA ↗

23.6%
ODI 10949932 · 14,279 mi

OVER THE LAST 3 YEARS, THE VEHICLE DISPLAYS "STOP SAFELY NOW" AND ALL ELECTRICAL SYSTEMS SHUT OFF IMMEDIATELY AFTER OR SOON AFTER THE MESSAGE IS DISPLAYED AND THE CAR HAS COME TO A COMPLETE STOP. THIS OCCURS AT LOW CITY SPEEDS (20-30 MPH) AS WELL AS HIGHWAY SPEEDS (60-70 MPH) LEAVING THE DRIVER AND IT'S OCCUPANTS SITTING VULNERABLE TO BEING HIT BY MOVING TRAFFIC. THIS USUALLY OCCURS WHILE BRAKING TO SLOW OR STOP. THIS HAS HAPPENED 15-20 TIMES OVER THE LAST THREE YEARS. WE HAVE BROUGHT IN THE CAR FOR SERVICE FOR THIS SAME PROBLEM 3-4 TIMES EACH …

Look up ODI 10949932 at NHTSA ↗

18.3%
ODI 10730238 · 845 mi

MY INITIAL COMPLAINT WAS POSTED ON 06/19/2015, THE DAY OF MY TERRIFYING EXPERIENCE. MISTAKENLY, I FILED THE COMPLAINT UNDER THE REGULAR FOCUS MODEL AND NOT THE ELECTRIC. LAST FRIDAY, I JUST CHARGED MY CAR TO 100% AT WORK. LATER, I WAS DRIVING HOME AT 40 MPH WITH NO PROBLEMS UNTIL I WAS ABOUT TO HIT MY FIRST RIGHT TURN. I ATTEMPTED TO TURN ON THE STREET LEADING ME TO THE 210 W FREEWAY. WHILE TURNING RIGHT, THE STEERING WHEEL JERKED AND FROZE UP AND DID NOT ALLOW ME TO MAKE A FULL TURN. I WAS FORCED TO MAKE THE WIDEST TURN POSSIBLE, THANKFULLY T…

Look up ODI 10730238 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
26.1%
ODI 10593983 · 19,000 mi

THE REGENERATIVE BRAKES ON MY 2012 FORD FOCUS EV DO NOT APPEAR TO BE WORKING PROPERLY AND I AM GROWING CONCERNED THAT THEY MAY BE UNSAFE, ESPECIALLY AT HIGHWAY SPEEDS. OTHER FORD FOCUS EV'S THAT I'VE TESTED BRAKE DIFFERENTLY WITH MUCH MORE CONTROL. THE BRAKES ON MY VEHICLE ARE EITHER "ON" OR "OFF"; THERE IS NO IN-BETWEEN, NO GRADUAL STOPPING BECAUSE, WHEN PRESSING DOWN ON THE BRAKE PEDAL, NOTHING HAPPENS UNTIL THE PEDAL TRAVELS ABOUT HALFWAY, THEN THE BRAKES CEASE AND THE CAR LITERALLY JOLTS TO A STOP. TWO FORD MECHANICS AT TWO DIFFERENT…

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45.8%
ODI 10548444 · 5,600 mi

I HAVE RECEIVED A "STOP SAFELY NOW" WARNING TWICE IN THE PAST WEEK WHILE DRIVE MY FORD FOCUS ELECTRIC. WHEN THIS HAS HAPPENED I'VE LOST ALL ACCELERATION, AND ONE OF THE TIMES I LOST THE ABILITY TO STEER AND BREAK. BOTH TIMES THAT THIS HAS HAPPENED THE CAR BATTERY WAS NEAR FULLY CHARGED. --------------------------------- 1ST OCCURRENCE WAS ON OCT 7TH 2013 WHILE SLOWING DOWN TO APPROACH A STOP SIGN, I HEARD BEEPING AND RECEIVED THE "STOP SAFELY NOW" WARNING ON THE SCREEN AND IMMEDIATELY THE CAR LOST POWER (THE DASHBOARD STILL HAD POWER). I LO…

Look up ODI 10548444 at NHTSA ↗

23.6%
ODI 10705700 · 7,238 mi

THIS MODEL HAS A "STICKY" STEERING WHEEL THAT WILL NOT ALWAYS RETURN TO THE NEUTRAL POSITION WITH OUT DRIVER ASSISTANCE AND NEEDS TO BE CONSTANTLY ADJUSTED TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE. YOU CAN ACTUALLY LET GO OF THE STEERING WHEEL WHILE GOING AROUND A GRADUAL CURVE IN THE ROAD AND THE CAR WILL FOLLOW THE CURVE THE WHOLE WAY WITHOUT BREAKING ITS ARCH. IT ALSO SUFFERS FROM DANGEROUS "TORQUE STEERING" WHICH CAUSES THE VEHICLE STEERING TO LOSE CONTROL WHEN YOU ACCELERATE AGGRESSIVELY. IN ADDITION, THE ELECTRIC STEERING REACTS …

Look up ODI 10705700 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

114.3%
ODI 11097269 · 8,000 mi

THE REGENERATIVE BRAKE SYSTEM OCCASIONALLY CAUSES PROBLEMS WHEN ON BUMPY, SLIPPERY, OR UNEVEN PAVEMENT. THE BRAKES APPEAR TO LOCK-UP, OR "SKIP" WHEN ATTEMPTING TO STOP OR SLOW DOWN, CAUSING THE VEHICLE TO SLIDE FORWARD ABRUPTLY. I AM NOT SURE OF THE EXACT CAUSATION, HOWEVER I THINK IT MAY BE DUE TO THE CAR SWITCHING FROM REGENERATIVE TO FRICTION BRAKING. THIS FORM REQUIRES A DATE AND MILEAGE ENTRY, HOWEVER I WANT TO POINT OUT THAT THIS HAPPENS EVERY TIME I AM BRAKING ON LESS THAN PERFECT PAVEMENT.

Look up ODI 11097269 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System2,250–15,290 mi4,918 mi29
ODI 10546011 · 667 mi

I WAS TRAVELING ABOUT 35 MPH WHEN MY CAR FLASHED A MESSAGE "STOP SAFELY NOW" AND THE CAR HAD LOST POWER TO THE WHEELS AND I WAS NOW JUST COASTING. I PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. I WAS ABLE TO TURN OFF THE VEHICLE AND GET IT STARTED AGAIN. I WAS LUCKY THAT I WAS ABLE TO SAFELY GET MY VEHICLE TO A SAFE PLACE HAD THIS BEEN ON A FREEWAY I WOULD HAVE SURELY BEEN IN A SERIOUS ACCIDENT. *TR

Look up ODI 10546011 at NHTSA ↗

ODI 10604902 · 2,850 mi

CAR WAS IN THE GARAGE WITH FULLY CHARGED. I TRIED TO START CAR AND I GOT MESSAGE "SAFE MODE SHUTDOWN" ON THE RIGHT SCREEN AND "STOP SAFELY NOW" ON THE LEFT SCREEN. CAR LIGHTS START BLINKING AND AFTER A WHILE WHOLE CAR SHUTDOWN AND DISABLED. CAR IS NOT RESPONDING REMOTE KEY. BACK DOOR IS LOCKED AND CAN'T OPEN. I TRIED TO PUT BACK TO CHARGED AND NOTHING CHANGED AT ALL. I CALLED FORD ROAD SIDE ASSISTANCE AND TAKING CAR TO SERVICE TOMORROW. *TR

Look up ODI 10604902 at NHTSA ↗

ODI 10619145 · 1,400 mi

PURCHASED A 2014 FORD FOCUS ELECTRIC IN JULY OF 2014. ABOUT 1 MONTH AND 1400 MILES LATER I BEGAN TO EXPERIENCE PROBLEMS WITH THE "STOP SAFELY NOW" MESSAGE. VEHICLE WILL IMMEDIATELY LOOSE POWER TO ACCELERATOR WHILE STILL MAINTAINING POWER TO BRAKING AND STEERING. THE PROBLEM HAS OCCURRED 4 TIMES WHILE DRIVING SINCE THE 31ST OF JULY (TODAY IS 5 AUG 2014). ATTEMPTED TO TAKE TO THE DEALER TODAY. HOWEVER, THE ONLY CERTIFIED EV TECHNICIAN IS ON VACATION UNTIL NEXT WEEK. FORD WEBSITE SAYS VEHICLE IS NOT ELIGIBLE FOR CURRENT RECALLS. I WILL ATT…

Look up ODI 10619145 at NHTSA ↗

Power Train3,395–18,750 mi11,000 mi19
ODI 10566093 · 46 mi

I WAS STOPPED AT A LIGHT IN A TRAFFIC JAM. WORRIED THAT I WOULD RUN OUT ELECTRICITY, I SHUT OFF THE CAR. WHEN I TRIED TO PROCEED, THE CAR WOULD NOT MOVE, AND A WARNING OF "SAFELY STOP NOW" ILLUMINATED ON THE DASH. I TRIED "RESTARTING" THE CAR SEVERAL TIMES. THE CAR WOULD SEEM TO "START," BUT WOULD NOT MOVE FORWARD -- AS IF THE GEAR WOULD NOT ENGAGE. AFTER SEVERAL MINUTES, AND WITH A POLICEMAN LEANING INTO THE WINDOW BARKING SUGGESTIONS, THE CAR STARTED AND PROCEEDED. PERHAPS, WHEN I STOPPED TRYING TO START THE CAR, THE CAR WHOLLY PO…

Look up ODI 10566093 at NHTSA ↗

ODI 10610951 · 3,600 mi

3 MILES AFTER LEAVING THE PARKING LOT WITH MY MOM AND 2 KIDS IN THE CAR THE "STOP SAFELY NOW" WARNING FLASHED AND THE CAR LOST POWER. I FOUND SIMILAR COMPLAINT 10512459. I HAD TO PULL OVER IN THE BIKE LANE, TURN OFF THE CAR AND RESTART IT UNTIL POWER WAR RESTORED. SAME THING HAPPENED NEXT DAY RIGHT AFTER LEAVING HOME. NOW I AM AFRAID TO GO OUT ON THE HIGHWAY OR ON NARROW COUNTRY ROADS WITH THIS CAR. *TR

Look up ODI 10610951 at NHTSA ↗

ODI 10643392 · 9,600 mi

VEHICLE LOST POWER SUDDENLY WITH A WARNING "STOP SAFELY NOW". SINCE THE SPEED WAS LOW AND THERE WASN'T ANYBODY BEHIND ME, I WAS ABLE TO MARGINALLY PULL OVER FROM THE ROAD. TRIED TO POWER CYCLE SEVERAL TIMES AND THE ERROR MESSAGE WENT AWAY. STARTED TO ROLL AND THE MESSAGE POPPED BACK AGAIN AND REGENERATIVE BRAKING STOPPED THE CAR IMMEDIATELY. TRIED 3 TIMES AND EVERY TIME I STARTED TO MOVE THE ERROR MESSAGE WILL KICK IN AND STALL. THE CAR IS AT THE DEALER AND THEY ARE TAKING A LOOK AT IT. MY WIFE WHO WAS DRIVING THE CAR DOESN'T WANT TO DRIVE IT A…

Look up ODI 10643392 at NHTSA ↗

Engine2,238–11,375 mi3,975 mi16
ODI 10546011 · 667 mi

I WAS TRAVELING ABOUT 35 MPH WHEN MY CAR FLASHED A MESSAGE "STOP SAFELY NOW" AND THE CAR HAD LOST POWER TO THE WHEELS AND I WAS NOW JUST COASTING. I PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. I WAS ABLE TO TURN OFF THE VEHICLE AND GET IT STARTED AGAIN. I WAS LUCKY THAT I WAS ABLE TO SAFELY GET MY VEHICLE TO A SAFE PLACE HAD THIS BEEN ON A FREEWAY I WOULD HAVE SURELY BEEN IN A SERIOUS ACCIDENT. *TR

Look up ODI 10546011 at NHTSA ↗

ODI 10594704 · 3,600 mi

WITHOUT EARNING, THIS ELECTRIC VEHICLE'S POWER SYSTEMS DIE, EVEN IF FULLY CHARGED. THE CAR IS LEFT INOPERABLE. A ENGINE LIGHT "STOP SAFELY NOW" APPEARS AND THE CAR CAN'T MOVE. VERY DANGEROUS IF IT HAPPENS IN MOVING TRAFFIC. *TR

Look up ODI 10594704 at NHTSA ↗

ODI 10652285 · 1,250 mi

ON 4 SEPARATE OCCASIONS WITH 48 HOURS THE "STOP SAFELY NOW" WARNING APPEARED ON THE DASH ACCOMPANIED WITH A TOTAL LOSS OF POWER AND/OR THE ENGINE SHUTTING OFF WHILE THE VEHICLE WAS IN MOTION. THESE OCCURRED IN DISTINCTLY DIFFERENT SCENARIOS: WHILE ACCELERATING FROM A STOP, WHILE BRAKING, AND TWO OCCURRENCES WHILE TRAVELING AT 45 MPH AND 35 MPH. THE BRAKES AND STEERING THANKFULLY STILL WORKED HOWEVER ACCIDENTS ALMOST OCCURRED IN THE TWO HIGHER SPEED SCENARIOS. THE VEHICLE COULD BE RESTARTED AFTER IT WAS TURNED OFF AND ON AGAIN. THE WARNING WO…

Look up ODI 10652285 at NHTSA ↗

Fuel/Propulsion System4,300–20,300 mi9,500 mi11
ODI 10604902 · 2,850 mi

CAR WAS IN THE GARAGE WITH FULLY CHARGED. I TRIED TO START CAR AND I GOT MESSAGE "SAFE MODE SHUTDOWN" ON THE RIGHT SCREEN AND "STOP SAFELY NOW" ON THE LEFT SCREEN. CAR LIGHTS START BLINKING AND AFTER A WHILE WHOLE CAR SHUTDOWN AND DISABLED. CAR IS NOT RESPONDING REMOTE KEY. BACK DOOR IS LOCKED AND CAN'T OPEN. I TRIED TO PUT BACK TO CHARGED AND NOTHING CHANGED AT ALL. I CALLED FORD ROAD SIDE ASSISTANCE AND TAKING CAR TO SERVICE TOMORROW. *TR

Look up ODI 10604902 at NHTSA ↗

ODI 10610951 · 3,600 mi

3 MILES AFTER LEAVING THE PARKING LOT WITH MY MOM AND 2 KIDS IN THE CAR THE "STOP SAFELY NOW" WARNING FLASHED AND THE CAR LOST POWER. I FOUND SIMILAR COMPLAINT 10512459. I HAD TO PULL OVER IN THE BIKE LANE, TURN OFF THE CAR AND RESTART IT UNTIL POWER WAR RESTORED. SAME THING HAPPENED NEXT DAY RIGHT AFTER LEAVING HOME. NOW I AM AFRAID TO GO OUT ON THE HIGHWAY OR ON NARROW COUNTRY ROADS WITH THIS CAR. *TR

Look up ODI 10610951 at NHTSA ↗

ODI 10662049 · 5,000 mi

THREE SEPARATE TIMES WHILE BACKING UP FROM PARKING SPACES AND WHILE PULLING FORWARD, THE STOP SAFELY NOW LIGHT CAME ON AND THE CAR LOST ALL POWER. I WAS ABLE TO RESTART AND DRIVE NORMALLY BUT HAVE HEARD OF THIS CONDITION HAPPENING WHILE AT SPEED. CAR IS IN DEALERSHIP FOR REPLACEMENT OF HIGH VOLTAGE WIRING HARNESS. *JS

Look up ODI 10662049 at NHTSA ↗

Steering7,238–31,000 mi30,000 mi5
ODI 10661955 · 1,620 mi

DURING DRIVING IN THE RAIN AND THE CAR HAD THE "STOP SAFELY" LIGHT COME ON AND IT STALLED IN THE MIDDLE OF THE ROAD. I HAD MY KIDS WITH ME AND TRAFFIC BEHIND ME WHEN THIS HAPPENED. THIS HAPPENED TWICE IN A MATTER OF COUPLE OF HOURS. IT AGAIN HAPPENED ON DECEMBER 3, AS I BRAKED AT A RED LIGHT. *JS

Look up ODI 10661955 at NHTSA ↗

ODI 10705700 · 7,238 mi

THIS MODEL HAS A "STICKY" STEERING WHEEL THAT WILL NOT ALWAYS RETURN TO THE NEUTRAL POSITION WITH OUT DRIVER ASSISTANCE AND NEEDS TO BE CONSTANTLY ADJUSTED TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE. YOU CAN ACTUALLY LET GO OF THE STEERING WHEEL WHILE GOING AROUND A GRADUAL CURVE IN THE ROAD AND THE CAR WILL FOLLOW THE CURVE THE WHOLE WAY WITHOUT BREAKING ITS ARCH. IT ALSO SUFFERS FROM DANGEROUS "TORQUE STEERING" WHICH CAUSES THE VEHICLE STEERING TO LOSE CONTROL WHEN YOU ACCELERATE AGGRESSIVELY. IN ADDITION, THE ELECTRIC STEERING REACTS …

Look up ODI 10705700 at NHTSA ↗

ODI 11032621 · 30,000 mi

VEHICLE HAS EXPERIENCED SEVERAL INSTANCES WHERE A 'STOP SAFELY NOW' ERROR APPEARS ON DASHBOARD. WHEN STATIONARY, THIS PREVENTS VEHICLE FROM STARTING. WHEN IN MOTION, POWER STEERING IS DISABLED AND BRAKING IS MORE DIFFICULT. SEPARATELY, THE VEHICLE FREQUENTLY INDICATES AN ABS WARNING LIGHT WHILE DRIVING AT APPROXIMATELY 45 MPH IN CITY DRIVING. FURTHER ERROR MESSAGES OCCUR REGARDING LOSS OF TRACTION CONTROL, USUALLY OCCURRING AT AROUND 5 MPH IN NEIGHBORHOOD.

Look up ODI 11032621 at NHTSA ↗

Vehicle Speed Control185–1,620 mi1,250 mi5
ODI 10610951 · 3,600 mi

3 MILES AFTER LEAVING THE PARKING LOT WITH MY MOM AND 2 KIDS IN THE CAR THE "STOP SAFELY NOW" WARNING FLASHED AND THE CAR LOST POWER. I FOUND SIMILAR COMPLAINT 10512459. I HAD TO PULL OVER IN THE BIKE LANE, TURN OFF THE CAR AND RESTART IT UNTIL POWER WAR RESTORED. SAME THING HAPPENED NEXT DAY RIGHT AFTER LEAVING HOME. NOW I AM AFRAID TO GO OUT ON THE HIGHWAY OR ON NARROW COUNTRY ROADS WITH THIS CAR. *TR

Look up ODI 10610951 at NHTSA ↗

ODI 10652285 · 1,250 mi

ON 4 SEPARATE OCCASIONS WITH 48 HOURS THE "STOP SAFELY NOW" WARNING APPEARED ON THE DASH ACCOMPANIED WITH A TOTAL LOSS OF POWER AND/OR THE ENGINE SHUTTING OFF WHILE THE VEHICLE WAS IN MOTION. THESE OCCURRED IN DISTINCTLY DIFFERENT SCENARIOS: WHILE ACCELERATING FROM A STOP, WHILE BRAKING, AND TWO OCCURRENCES WHILE TRAVELING AT 45 MPH AND 35 MPH. THE BRAKES AND STEERING THANKFULLY STILL WORKED HOWEVER ACCIDENTS ALMOST OCCURRED IN THE TWO HIGHER SPEED SCENARIOS. THE VEHICLE COULD BE RESTARTED AFTER IT WAS TURNED OFF AND ON AGAIN. THE WARNING WO…

Look up ODI 10652285 at NHTSA ↗

ODI 10661955 · 1,620 mi

DURING DRIVING IN THE RAIN AND THE CAR HAD THE "STOP SAFELY" LIGHT COME ON AND IT STALLED IN THE MIDDLE OF THE ROAD. I HAD MY KIDS WITH ME AND TRAFFIC BEHIND ME WHEN THIS HAPPENED. THIS HAPPENED TWICE IN A MATTER OF COUPLE OF HOURS. IT AGAIN HAPPENED ON DECEMBER 3, AS I BRAKED AT A RED LIGHT. *JS

Look up ODI 10661955 at NHTSA ↗

Electronic Stability Control (Esc)Too few reports for a range22,140 mi2 (sparse)
ODI 10949932 · 14,279 mi

OVER THE LAST 3 YEARS, THE VEHICLE DISPLAYS "STOP SAFELY NOW" AND ALL ELECTRICAL SYSTEMS SHUT OFF IMMEDIATELY AFTER OR SOON AFTER THE MESSAGE IS DISPLAYED AND THE CAR HAS COME TO A COMPLETE STOP. THIS OCCURS AT LOW CITY SPEEDS (20-30 MPH) AS WELL AS HIGHWAY SPEEDS (60-70 MPH) LEAVING THE DRIVER AND IT'S OCCUPANTS SITTING VULNERABLE TO BEING HIT BY MOVING TRAFFIC. THIS USUALLY OCCURS WHILE BRAKING TO SLOW OR STOP. THIS HAS HAPPENED 15-20 TIMES OVER THE LAST THREE YEARS. WE HAVE BROUGHT IN THE CAR FOR SERVICE FOR THIS SAME PROBLEM 3-4 TIMES EACH …

Look up ODI 10949932 at NHTSA ↗

ODI 11032621 · 30,000 mi

VEHICLE HAS EXPERIENCED SEVERAL INSTANCES WHERE A 'STOP SAFELY NOW' ERROR APPEARS ON DASHBOARD. WHEN STATIONARY, THIS PREVENTS VEHICLE FROM STARTING. WHEN IN MOTION, POWER STEERING IS DISABLED AND BRAKING IS MORE DIFFICULT. SEPARATELY, THE VEHICLE FREQUENTLY INDICATES AN ABS WARNING LIGHT WHILE DRIVING AT APPROXIMATELY 45 MPH IN CITY DRIVING. FURTHER ERROR MESSAGES OCCUR REGARDING LOSS OF TRACTION CONTROL, USUALLY OCCURRING AT AROUND 5 MPH IN NEIGHBORHOOD.

Look up ODI 11032621 at NHTSA ↗

Service BrakesToo few reports for a range7,238 mi1 (sparse)
ODI 10705700 · 7,238 mi

THIS MODEL HAS A "STICKY" STEERING WHEEL THAT WILL NOT ALWAYS RETURN TO THE NEUTRAL POSITION WITH OUT DRIVER ASSISTANCE AND NEEDS TO BE CONSTANTLY ADJUSTED TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE. YOU CAN ACTUALLY LET GO OF THE STEERING WHEEL WHILE GOING AROUND A GRADUAL CURVE IN THE ROAD AND THE CAR WILL FOLLOW THE CURVE THE WHOLE WAY WITHOUT BREAKING ITS ARCH. IT ALSO SUFFERS FROM DANGEROUS "TORQUE STEERING" WHICH CAUSES THE VEHICLE STEERING TO LOSE CONTROL WHEN YOU ACCELERATE AGGRESSIVELY. IN ADDITION, THE ELECTRIC STEERING REACTS …

Look up ODI 10705700 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 24 reports

2016: 1 complaints · 2017: 4 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2016011
2017244
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2016500
2017700

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemPower TrainEngineFuel/Propulsion SystemSteeringVehicle Speed ControlElectronic Stability Control (Esc)Service Brakes
Electrical System—
8
ODI 10654897 · 4,918 mi

FORD'S RECALL CAMPAIGN NUMBER 13S09 ONLY ADDRESSED CERTAIN MODELS PRODUCED THRU LATE 2013, HOWEVER MY CAR WAS PRODUCED IN 3/2014 AND DISPLAYED THE SAME ISSUE. I'VE EXPERIENCED TWO OCCASIONS WHERE THE CAR LOST POWER AND DISPLAYED THE "STOP SAFELY NOW" WARNING MESSAGE ON CLUSTER. THE FIRST HAPPENED ON 11/7/14 WHILE STOPPED AT A STOP SIGN. TOOK IT TO FORD DEALER WHO CLEARED CODE AND STATED IT'S IS FINE. IT HAPPENED AGAIN ON 11/13/14 WHILE DRIVING UP ON MY DRIVEWAY. BOTH TIMES, THE CAR WORKED AGAIN AFTER TURNING IT OFF AND WAITING ABOUT 5 MINS. *…

Look up ODI 10654897 at NHTSA ↗

ODI 10713386 · 2,250 mi

WHILE DRIVING DOWN A MAJOR LOCAL ROAD, THE CAR COMPLETELY LOST DRIVING POWER (ACCESSORIES STILL WORKED) AND A WARNING LIGHT ON THE DASHBOARD CAME ON SAYING "STOP SAFELY NOW!". MY WIFE WAS BARELY ABLE TO PULL OVER AND WE WERE UNABLE TO GET THE CAR MOVING AGAIN, EVENTUALLY TOWING IT TO THE DEALERSHIP. WHEN WE PICKED THE CAR UP THEY STATED THAT A CONNECTION TO THE HIGH VOLTAGE BATTERY CAME LOOSE AND THEY'VE FIXED IT. YESTERDAY, WHEN ATTEMPTING TO START THE CAR, THE SAME WARNING MESSAGE CAME ON AND THE CAR WOULD NOT START. WE ONCE AGAIN HAV…

Look up ODI 10713386 at NHTSA ↗

ODI 10731281 · 19,800 mi

THE VEHICLE HAS REPORTED "STOP SAFELY NOW" AND DOESN'T START. LUCKILY THE CAR IS PARKED IN THE GARAGE. THIS IS THE SECOND TIME OF HAPPENING WITHOUT ANY FURTHER DIAGNOSTIC DETAILS OR WARNING. LAST TIME THIS HAPPENED IN THE MIDDLE OF THE ROAD WHILE DRIVING AND SHUT THE POWER TO THE WHEELS COMPLETELY.

Look up ODI 10731281 at NHTSA ↗

13
ODI 10546011 · 667 mi

I WAS TRAVELING ABOUT 35 MPH WHEN MY CAR FLASHED A MESSAGE "STOP SAFELY NOW" AND THE CAR HAD LOST POWER TO THE WHEELS AND I WAS NOW JUST COASTING. I PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. I WAS ABLE TO TURN OFF THE VEHICLE AND GET IT STARTED AGAIN. I WAS LUCKY THAT I WAS ABLE TO SAFELY GET MY VEHICLE TO A SAFE PLACE HAD THIS BEEN ON A FREEWAY I WOULD HAVE SURELY BEEN IN A SERIOUS ACCIDENT. *TR

Look up ODI 10546011 at NHTSA ↗

ODI 10652285 · 1,250 mi

ON 4 SEPARATE OCCASIONS WITH 48 HOURS THE "STOP SAFELY NOW" WARNING APPEARED ON THE DASH ACCOMPANIED WITH A TOTAL LOSS OF POWER AND/OR THE ENGINE SHUTTING OFF WHILE THE VEHICLE WAS IN MOTION. THESE OCCURRED IN DISTINCTLY DIFFERENT SCENARIOS: WHILE ACCELERATING FROM A STOP, WHILE BRAKING, AND TWO OCCURRENCES WHILE TRAVELING AT 45 MPH AND 35 MPH. THE BRAKES AND STEERING THANKFULLY STILL WORKED HOWEVER ACCIDENTS ALMOST OCCURRED IN THE TWO HIGHER SPEED SCENARIOS. THE VEHICLE COULD BE RESTARTED AFTER IT WAS TURNED OFF AND ON AGAIN. THE WARNING WO…

Look up ODI 10652285 at NHTSA ↗

ODI 10654897 · 4,918 mi

FORD'S RECALL CAMPAIGN NUMBER 13S09 ONLY ADDRESSED CERTAIN MODELS PRODUCED THRU LATE 2013, HOWEVER MY CAR WAS PRODUCED IN 3/2014 AND DISPLAYED THE SAME ISSUE. I'VE EXPERIENCED TWO OCCASIONS WHERE THE CAR LOST POWER AND DISPLAYED THE "STOP SAFELY NOW" WARNING MESSAGE ON CLUSTER. THE FIRST HAPPENED ON 11/7/14 WHILE STOPPED AT A STOP SIGN. TOOK IT TO FORD DEALER WHO CLEARED CODE AND STATED IT'S IS FINE. IT HAPPENED AGAIN ON 11/13/14 WHILE DRIVING UP ON MY DRIVEWAY. BOTH TIMES, THE CAR WORKED AGAIN AFTER TURNING IT OFF AND WAITING ABOUT 5 MINS. *…

Look up ODI 10654897 at NHTSA ↗

5
ODI 10604902 · 2,850 mi

CAR WAS IN THE GARAGE WITH FULLY CHARGED. I TRIED TO START CAR AND I GOT MESSAGE "SAFE MODE SHUTDOWN" ON THE RIGHT SCREEN AND "STOP SAFELY NOW" ON THE LEFT SCREEN. CAR LIGHTS START BLINKING AND AFTER A WHILE WHOLE CAR SHUTDOWN AND DISABLED. CAR IS NOT RESPONDING REMOTE KEY. BACK DOOR IS LOCKED AND CAN'T OPEN. I TRIED TO PUT BACK TO CHARGED AND NOTHING CHANGED AT ALL. I CALLED FORD ROAD SIDE ASSISTANCE AND TAKING CAR TO SERVICE TOMORROW. *TR

Look up ODI 10604902 at NHTSA ↗

ODI 10667889 · 2,200 mi

STOP SAFELY NOW ERROR MESSAGE DISPLAYED ALONG WITH MULTIPLE OTHER ERROR MESSAGES (TIRE FAULT, ENGINE COOLANT ERROR, REAR PARKING SENSOR ERROR, ETC). CAR IS BRAND NEW AND UNABLE TO DRIVE. *TR

Look up ODI 10667889 at NHTSA ↗

ODI 10763941 · 18,000 mi

"STOP SAFELY NOW" WARNING LIGHT CAME ON AT ~18K MILES, 17 MONTHS INTO OWNERSHIP, WHILE DRIVING ON EXPRESS WAY AT ~35 MPH. CAR POWERED OFF AFTER COMING TO A COMPLETE STOP AT NEXT STOPLIGHT, WAS STRANDED BEFORE INTERSECTION. CAR DID POWER UP AGAIN AND WAS DRIVEABLE AFTER OPENING AND CLOSING DRIVER DOOR, WAITING SEVERAL MINUTES, AND TURNED POWER OFF AND ON.

Look up ODI 10763941 at NHTSA ↗

2
ODI 10661955 · 1,620 mi

DURING DRIVING IN THE RAIN AND THE CAR HAD THE "STOP SAFELY" LIGHT COME ON AND IT STALLED IN THE MIDDLE OF THE ROAD. I HAD MY KIDS WITH ME AND TRAFFIC BEHIND ME WHEN THIS HAPPENED. THIS HAPPENED TWICE IN A MATTER OF COUPLE OF HOURS. IT AGAIN HAPPENED ON DECEMBER 3, AS I BRAKED AT A RED LIGHT. *JS

Look up ODI 10661955 at NHTSA ↗

ODI 11032621 · 30,000 mi

VEHICLE HAS EXPERIENCED SEVERAL INSTANCES WHERE A 'STOP SAFELY NOW' ERROR APPEARS ON DASHBOARD. WHEN STATIONARY, THIS PREVENTS VEHICLE FROM STARTING. WHEN IN MOTION, POWER STEERING IS DISABLED AND BRAKING IS MORE DIFFICULT. SEPARATELY, THE VEHICLE FREQUENTLY INDICATES AN ABS WARNING LIGHT WHILE DRIVING AT APPROXIMATELY 45 MPH IN CITY DRIVING. FURTHER ERROR MESSAGES OCCUR REGARDING LOSS OF TRACTION CONTROL, USUALLY OCCURRING AT AROUND 5 MPH IN NEIGHBORHOOD.

Look up ODI 11032621 at NHTSA ↗

4
ODI 10652285 · 1,250 mi

ON 4 SEPARATE OCCASIONS WITH 48 HOURS THE "STOP SAFELY NOW" WARNING APPEARED ON THE DASH ACCOMPANIED WITH A TOTAL LOSS OF POWER AND/OR THE ENGINE SHUTTING OFF WHILE THE VEHICLE WAS IN MOTION. THESE OCCURRED IN DISTINCTLY DIFFERENT SCENARIOS: WHILE ACCELERATING FROM A STOP, WHILE BRAKING, AND TWO OCCURRENCES WHILE TRAVELING AT 45 MPH AND 35 MPH. THE BRAKES AND STEERING THANKFULLY STILL WORKED HOWEVER ACCIDENTS ALMOST OCCURRED IN THE TWO HIGHER SPEED SCENARIOS. THE VEHICLE COULD BE RESTARTED AFTER IT WAS TURNED OFF AND ON AGAIN. THE WARNING WO…

Look up ODI 10652285 at NHTSA ↗

ODI 10661955 · 1,620 mi

DURING DRIVING IN THE RAIN AND THE CAR HAD THE "STOP SAFELY" LIGHT COME ON AND IT STALLED IN THE MIDDLE OF THE ROAD. I HAD MY KIDS WITH ME AND TRAFFIC BEHIND ME WHEN THIS HAPPENED. THIS HAPPENED TWICE IN A MATTER OF COUPLE OF HOURS. IT AGAIN HAPPENED ON DECEMBER 3, AS I BRAKED AT A RED LIGHT. *JS

Look up ODI 10661955 at NHTSA ↗

ODI 10661971 · 185 mi

BRAND NEW 2014 FORD FOCUS ELECTRIC - LESS THAN 200 MILES ON ODOMETER. DRIVING ON 35MPH ROAD DURING EVENING RUSH HOUR THE CAR SUDDENLY FLASHED A "STOP SAFELY NOW" WARNING ON THE DASH. AS I LOOKED FOR A PLACE TO PULL OVER THE CAR SHUT DOWN COMPLETELY (DASH GAUGES WENT DARK...ESTIMATED LESS THAN 10 SECONDS AFTER WARNING MESSAGE). FORTUNATELY I WAS ABLE TO COAST INTO A PARKING LOT BECAUSE I WAS AT SPEED BUT I LOST POWER STEERING. HEADLIGHTS FLICKERING, RELAYS CLICKING, ETC. I CALLED FORD ROADSIDE ASSISTANCE FOR A TOW. HAD THIS HAPPENED AT A FA…

Look up ODI 10661971 at NHTSA ↗

2
ODI 10949932 · 14,279 mi

OVER THE LAST 3 YEARS, THE VEHICLE DISPLAYS "STOP SAFELY NOW" AND ALL ELECTRICAL SYSTEMS SHUT OFF IMMEDIATELY AFTER OR SOON AFTER THE MESSAGE IS DISPLAYED AND THE CAR HAS COME TO A COMPLETE STOP. THIS OCCURS AT LOW CITY SPEEDS (20-30 MPH) AS WELL AS HIGHWAY SPEEDS (60-70 MPH) LEAVING THE DRIVER AND IT'S OCCUPANTS SITTING VULNERABLE TO BEING HIT BY MOVING TRAFFIC. THIS USUALLY OCCURS WHILE BRAKING TO SLOW OR STOP. THIS HAS HAPPENED 15-20 TIMES OVER THE LAST THREE YEARS. WE HAVE BROUGHT IN THE CAR FOR SERVICE FOR THIS SAME PROBLEM 3-4 TIMES EACH …

Look up ODI 10949932 at NHTSA ↗

ODI 11032621 · 30,000 mi

VEHICLE HAS EXPERIENCED SEVERAL INSTANCES WHERE A 'STOP SAFELY NOW' ERROR APPEARS ON DASHBOARD. WHEN STATIONARY, THIS PREVENTS VEHICLE FROM STARTING. WHEN IN MOTION, POWER STEERING IS DISABLED AND BRAKING IS MORE DIFFICULT. SEPARATELY, THE VEHICLE FREQUENTLY INDICATES AN ABS WARNING LIGHT WHILE DRIVING AT APPROXIMATELY 45 MPH IN CITY DRIVING. FURTHER ERROR MESSAGES OCCUR REGARDING LOSS OF TRACTION CONTROL, USUALLY OCCURRING AT AROUND 5 MPH IN NEIGHBORHOOD.

Look up ODI 11032621 at NHTSA ↗

0
Power Train
8
ODI 10654897 · 4,918 mi

FORD'S RECALL CAMPAIGN NUMBER 13S09 ONLY ADDRESSED CERTAIN MODELS PRODUCED THRU LATE 2013, HOWEVER MY CAR WAS PRODUCED IN 3/2014 AND DISPLAYED THE SAME ISSUE. I'VE EXPERIENCED TWO OCCASIONS WHERE THE CAR LOST POWER AND DISPLAYED THE "STOP SAFELY NOW" WARNING MESSAGE ON CLUSTER. THE FIRST HAPPENED ON 11/7/14 WHILE STOPPED AT A STOP SIGN. TOOK IT TO FORD DEALER WHO CLEARED CODE AND STATED IT'S IS FINE. IT HAPPENED AGAIN ON 11/13/14 WHILE DRIVING UP ON MY DRIVEWAY. BOTH TIMES, THE CAR WORKED AGAIN AFTER TURNING IT OFF AND WAITING ABOUT 5 MINS. *…

Look up ODI 10654897 at NHTSA ↗

ODI 10713386 · 2,250 mi

WHILE DRIVING DOWN A MAJOR LOCAL ROAD, THE CAR COMPLETELY LOST DRIVING POWER (ACCESSORIES STILL WORKED) AND A WARNING LIGHT ON THE DASHBOARD CAME ON SAYING "STOP SAFELY NOW!". MY WIFE WAS BARELY ABLE TO PULL OVER AND WE WERE UNABLE TO GET THE CAR MOVING AGAIN, EVENTUALLY TOWING IT TO THE DEALERSHIP. WHEN WE PICKED THE CAR UP THEY STATED THAT A CONNECTION TO THE HIGH VOLTAGE BATTERY CAME LOOSE AND THEY'VE FIXED IT. YESTERDAY, WHEN ATTEMPTING TO START THE CAR, THE SAME WARNING MESSAGE CAME ON AND THE CAR WOULD NOT START. WE ONCE AGAIN HAV…

Look up ODI 10713386 at NHTSA ↗

ODI 10731281 · 19,800 mi

THE VEHICLE HAS REPORTED "STOP SAFELY NOW" AND DOESN'T START. LUCKILY THE CAR IS PARKED IN THE GARAGE. THIS IS THE SECOND TIME OF HAPPENING WITHOUT ANY FURTHER DIAGNOSTIC DETAILS OR WARNING. LAST TIME THIS HAPPENED IN THE MIDDLE OF THE ROAD WHILE DRIVING AND SHUT THE POWER TO THE WHEELS COMPLETELY.

Look up ODI 10731281 at NHTSA ↗

—
3
ODI 10654897 · 4,918 mi

FORD'S RECALL CAMPAIGN NUMBER 13S09 ONLY ADDRESSED CERTAIN MODELS PRODUCED THRU LATE 2013, HOWEVER MY CAR WAS PRODUCED IN 3/2014 AND DISPLAYED THE SAME ISSUE. I'VE EXPERIENCED TWO OCCASIONS WHERE THE CAR LOST POWER AND DISPLAYED THE "STOP SAFELY NOW" WARNING MESSAGE ON CLUSTER. THE FIRST HAPPENED ON 11/7/14 WHILE STOPPED AT A STOP SIGN. TOOK IT TO FORD DEALER WHO CLEARED CODE AND STATED IT'S IS FINE. IT HAPPENED AGAIN ON 11/13/14 WHILE DRIVING UP ON MY DRIVEWAY. BOTH TIMES, THE CAR WORKED AGAIN AFTER TURNING IT OFF AND WAITING ABOUT 5 MINS. *…

Look up ODI 10654897 at NHTSA ↗

ODI 10713386 · 2,250 mi

WHILE DRIVING DOWN A MAJOR LOCAL ROAD, THE CAR COMPLETELY LOST DRIVING POWER (ACCESSORIES STILL WORKED) AND A WARNING LIGHT ON THE DASHBOARD CAME ON SAYING "STOP SAFELY NOW!". MY WIFE WAS BARELY ABLE TO PULL OVER AND WE WERE UNABLE TO GET THE CAR MOVING AGAIN, EVENTUALLY TOWING IT TO THE DEALERSHIP. WHEN WE PICKED THE CAR UP THEY STATED THAT A CONNECTION TO THE HIGH VOLTAGE BATTERY CAME LOOSE AND THEY'VE FIXED IT. YESTERDAY, WHEN ATTEMPTING TO START THE CAR, THE SAME WARNING MESSAGE CAME ON AND THE CAR WOULD NOT START. WE ONCE AGAIN HAV…

Look up ODI 10713386 at NHTSA ↗

ODI 10888834 · 4,000 mi

I HAD YET ANOTHER "STOP SAFELY NOW" WARNING IN WHICH THE CAR COMPLETELY LOST POWER TO THE DRIVETRAIN WHILE IN MOTION. I HAD PREVIOUSLY TAKEN IN THE CAR FOR THE RECALL IN JANUARY AND WAS TOLD THAT WOULD RESOLVE THE ISSUE, BUT THE PROBLEM HAS POPPED UP AGAIN. THIS IS A VERY DANGEROUS THING TO HAPPEN TO HAVE A CAR SUDDENLY LOSE ALL POWER WHILE DRIVING IN THE MIDDLE OF THE ROAD. FORD HAS CLEARLY NOT FIXED THIS PROBLEM YET.

Look up ODI 10888834 at NHTSA ↗

1
ODI 10610951 · 3,600 mi

3 MILES AFTER LEAVING THE PARKING LOT WITH MY MOM AND 2 KIDS IN THE CAR THE "STOP SAFELY NOW" WARNING FLASHED AND THE CAR LOST POWER. I FOUND SIMILAR COMPLAINT 10512459. I HAD TO PULL OVER IN THE BIKE LANE, TURN OFF THE CAR AND RESTART IT UNTIL POWER WAR RESTORED. SAME THING HAPPENED NEXT DAY RIGHT AFTER LEAVING HOME. NOW I AM AFRAID TO GO OUT ON THE HIGHWAY OR ON NARROW COUNTRY ROADS WITH THIS CAR. *TR

Look up ODI 10610951 at NHTSA ↗

1
ODI 10894268

I DID THE UPDATE TO THE TCM BUT DID NOT FIX NOTHING MY TRANS STILL MESSES UP AND AROUND SAME TIME IT STARTED STEERING IS GETTING STUCK MAY BE STEARING PUMP FORD WILL NOT HELP AT ALL IV ONLY OWNED CAR FOR A YEAR SOON AS I GOT TO 60000 MILES IT STARED HESITATE JERKING I DID UPDATE LIKE IT SAID 2 DO IT WORKED FOR LIKE A HOUR THEN SAME PROBLEMS BUT IT GOT WORSE IT'S UNSAFE TO DRIVE AND FORD WANTS ALOT OF MONEY JUST TO CHECK IT OUT AGAIN THEN I CAN BARRELY CONTROLE MY CAR WITH THE STEARING WHEEL GETTING STUCK AND NO 1 CAN FIGURE OUT WHAT'S WRONG

Look up ODI 10894268 at NHTSA ↗

1
ODI 10610951 · 3,600 mi

3 MILES AFTER LEAVING THE PARKING LOT WITH MY MOM AND 2 KIDS IN THE CAR THE "STOP SAFELY NOW" WARNING FLASHED AND THE CAR LOST POWER. I FOUND SIMILAR COMPLAINT 10512459. I HAD TO PULL OVER IN THE BIKE LANE, TURN OFF THE CAR AND RESTART IT UNTIL POWER WAR RESTORED. SAME THING HAPPENED NEXT DAY RIGHT AFTER LEAVING HOME. NOW I AM AFRAID TO GO OUT ON THE HIGHWAY OR ON NARROW COUNTRY ROADS WITH THIS CAR. *TR

Look up ODI 10610951 at NHTSA ↗

1
ODI 10949932 · 14,279 mi

OVER THE LAST 3 YEARS, THE VEHICLE DISPLAYS "STOP SAFELY NOW" AND ALL ELECTRICAL SYSTEMS SHUT OFF IMMEDIATELY AFTER OR SOON AFTER THE MESSAGE IS DISPLAYED AND THE CAR HAS COME TO A COMPLETE STOP. THIS OCCURS AT LOW CITY SPEEDS (20-30 MPH) AS WELL AS HIGHWAY SPEEDS (60-70 MPH) LEAVING THE DRIVER AND IT'S OCCUPANTS SITTING VULNERABLE TO BEING HIT BY MOVING TRAFFIC. THIS USUALLY OCCURS WHILE BRAKING TO SLOW OR STOP. THIS HAS HAPPENED 15-20 TIMES OVER THE LAST THREE YEARS. WE HAVE BROUGHT IN THE CAR FOR SERVICE FOR THIS SAME PROBLEM 3-4 TIMES EACH …

Look up ODI 10949932 at NHTSA ↗

0
Engine
13
ODI 10546011 · 667 mi

I WAS TRAVELING ABOUT 35 MPH WHEN MY CAR FLASHED A MESSAGE "STOP SAFELY NOW" AND THE CAR HAD LOST POWER TO THE WHEELS AND I WAS NOW JUST COASTING. I PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. I WAS ABLE TO TURN OFF THE VEHICLE AND GET IT STARTED AGAIN. I WAS LUCKY THAT I WAS ABLE TO SAFELY GET MY VEHICLE TO A SAFE PLACE HAD THIS BEEN ON A FREEWAY I WOULD HAVE SURELY BEEN IN A SERIOUS ACCIDENT. *TR

Look up ODI 10546011 at NHTSA ↗

ODI 10652285 · 1,250 mi

ON 4 SEPARATE OCCASIONS WITH 48 HOURS THE "STOP SAFELY NOW" WARNING APPEARED ON THE DASH ACCOMPANIED WITH A TOTAL LOSS OF POWER AND/OR THE ENGINE SHUTTING OFF WHILE THE VEHICLE WAS IN MOTION. THESE OCCURRED IN DISTINCTLY DIFFERENT SCENARIOS: WHILE ACCELERATING FROM A STOP, WHILE BRAKING, AND TWO OCCURRENCES WHILE TRAVELING AT 45 MPH AND 35 MPH. THE BRAKES AND STEERING THANKFULLY STILL WORKED HOWEVER ACCIDENTS ALMOST OCCURRED IN THE TWO HIGHER SPEED SCENARIOS. THE VEHICLE COULD BE RESTARTED AFTER IT WAS TURNED OFF AND ON AGAIN. THE WARNING WO…

Look up ODI 10652285 at NHTSA ↗

ODI 10654897 · 4,918 mi

FORD'S RECALL CAMPAIGN NUMBER 13S09 ONLY ADDRESSED CERTAIN MODELS PRODUCED THRU LATE 2013, HOWEVER MY CAR WAS PRODUCED IN 3/2014 AND DISPLAYED THE SAME ISSUE. I'VE EXPERIENCED TWO OCCASIONS WHERE THE CAR LOST POWER AND DISPLAYED THE "STOP SAFELY NOW" WARNING MESSAGE ON CLUSTER. THE FIRST HAPPENED ON 11/7/14 WHILE STOPPED AT A STOP SIGN. TOOK IT TO FORD DEALER WHO CLEARED CODE AND STATED IT'S IS FINE. IT HAPPENED AGAIN ON 11/13/14 WHILE DRIVING UP ON MY DRIVEWAY. BOTH TIMES, THE CAR WORKED AGAIN AFTER TURNING IT OFF AND WAITING ABOUT 5 MINS. *…

Look up ODI 10654897 at NHTSA ↗

3
ODI 10654897 · 4,918 mi

FORD'S RECALL CAMPAIGN NUMBER 13S09 ONLY ADDRESSED CERTAIN MODELS PRODUCED THRU LATE 2013, HOWEVER MY CAR WAS PRODUCED IN 3/2014 AND DISPLAYED THE SAME ISSUE. I'VE EXPERIENCED TWO OCCASIONS WHERE THE CAR LOST POWER AND DISPLAYED THE "STOP SAFELY NOW" WARNING MESSAGE ON CLUSTER. THE FIRST HAPPENED ON 11/7/14 WHILE STOPPED AT A STOP SIGN. TOOK IT TO FORD DEALER WHO CLEARED CODE AND STATED IT'S IS FINE. IT HAPPENED AGAIN ON 11/13/14 WHILE DRIVING UP ON MY DRIVEWAY. BOTH TIMES, THE CAR WORKED AGAIN AFTER TURNING IT OFF AND WAITING ABOUT 5 MINS. *…

Look up ODI 10654897 at NHTSA ↗

ODI 10713386 · 2,250 mi

WHILE DRIVING DOWN A MAJOR LOCAL ROAD, THE CAR COMPLETELY LOST DRIVING POWER (ACCESSORIES STILL WORKED) AND A WARNING LIGHT ON THE DASHBOARD CAME ON SAYING "STOP SAFELY NOW!". MY WIFE WAS BARELY ABLE TO PULL OVER AND WE WERE UNABLE TO GET THE CAR MOVING AGAIN, EVENTUALLY TOWING IT TO THE DEALERSHIP. WHEN WE PICKED THE CAR UP THEY STATED THAT A CONNECTION TO THE HIGH VOLTAGE BATTERY CAME LOOSE AND THEY'VE FIXED IT. YESTERDAY, WHEN ATTEMPTING TO START THE CAR, THE SAME WARNING MESSAGE CAME ON AND THE CAR WOULD NOT START. WE ONCE AGAIN HAV…

Look up ODI 10713386 at NHTSA ↗

ODI 10888834 · 4,000 mi

I HAD YET ANOTHER "STOP SAFELY NOW" WARNING IN WHICH THE CAR COMPLETELY LOST POWER TO THE DRIVETRAIN WHILE IN MOTION. I HAD PREVIOUSLY TAKEN IN THE CAR FOR THE RECALL IN JANUARY AND WAS TOLD THAT WOULD RESOLVE THE ISSUE, BUT THE PROBLEM HAS POPPED UP AGAIN. THIS IS A VERY DANGEROUS THING TO HAPPEN TO HAVE A CAR SUDDENLY LOSE ALL POWER WHILE DRIVING IN THE MIDDLE OF THE ROAD. FORD HAS CLEARLY NOT FIXED THIS PROBLEM YET.

Look up ODI 10888834 at NHTSA ↗

—
3
ODI 10667889 · 2,200 mi

STOP SAFELY NOW ERROR MESSAGE DISPLAYED ALONG WITH MULTIPLE OTHER ERROR MESSAGES (TIRE FAULT, ENGINE COOLANT ERROR, REAR PARKING SENSOR ERROR, ETC). CAR IS BRAND NEW AND UNABLE TO DRIVE. *TR

Look up ODI 10667889 at NHTSA ↗

ODI 10763941 · 18,000 mi

"STOP SAFELY NOW" WARNING LIGHT CAME ON AT ~18K MILES, 17 MONTHS INTO OWNERSHIP, WHILE DRIVING ON EXPRESS WAY AT ~35 MPH. CAR POWERED OFF AFTER COMING TO A COMPLETE STOP AT NEXT STOPLIGHT, WAS STRANDED BEFORE INTERSECTION. CAR DID POWER UP AGAIN AND WAS DRIVEABLE AFTER OPENING AND CLOSING DRIVER DOOR, WAITING SEVERAL MINUTES, AND TURNED POWER OFF AND ON.

Look up ODI 10763941 at NHTSA ↗

ODI 10776444 · 22,600 mi

ON TUESDAY, SEPTEMBER 22, 2015, WHILE MY SON WAS DRIVING ON THE FREEWAY AT 65 MPH IN THE CARPOOL LANE, THE CAR SUDDENLY STALLED ON HIM AND LOSS ALL POWER TO THE CAR. A MESSAGE POPPED UP ON THE DASH IN AN ORANGE TRIANGLE STATED "STOP SAFELY NOW". SINCE HE WAS IN THE CARPOOL LANE, HE DID NOT HAVE ENOUGH TIME TO GET THE CAR OFF TO THE SIDE. HE WAS STRANDED IN A BUSY CARPOOL LANE AND ALMOST GOT REAR END FROM BEHIND WHEN THE CAR SUDDENLY CUT OFF ALL POWER AND CAME TO A STOP. THIS HAS PUT MY SON IN A GREAT DANGER SITUATION!!! HE COULD HAVE GOT R…

Look up ODI 10776444 at NHTSA ↗

0
2
ODI 10652285 · 1,250 mi

ON 4 SEPARATE OCCASIONS WITH 48 HOURS THE "STOP SAFELY NOW" WARNING APPEARED ON THE DASH ACCOMPANIED WITH A TOTAL LOSS OF POWER AND/OR THE ENGINE SHUTTING OFF WHILE THE VEHICLE WAS IN MOTION. THESE OCCURRED IN DISTINCTLY DIFFERENT SCENARIOS: WHILE ACCELERATING FROM A STOP, WHILE BRAKING, AND TWO OCCURRENCES WHILE TRAVELING AT 45 MPH AND 35 MPH. THE BRAKES AND STEERING THANKFULLY STILL WORKED HOWEVER ACCIDENTS ALMOST OCCURRED IN THE TWO HIGHER SPEED SCENARIOS. THE VEHICLE COULD BE RESTARTED AFTER IT WAS TURNED OFF AND ON AGAIN. THE WARNING WO…

Look up ODI 10652285 at NHTSA ↗

ODI 10661971 · 185 mi

BRAND NEW 2014 FORD FOCUS ELECTRIC - LESS THAN 200 MILES ON ODOMETER. DRIVING ON 35MPH ROAD DURING EVENING RUSH HOUR THE CAR SUDDENLY FLASHED A "STOP SAFELY NOW" WARNING ON THE DASH. AS I LOOKED FOR A PLACE TO PULL OVER THE CAR SHUT DOWN COMPLETELY (DASH GAUGES WENT DARK...ESTIMATED LESS THAN 10 SECONDS AFTER WARNING MESSAGE). FORTUNATELY I WAS ABLE TO COAST INTO A PARKING LOT BECAUSE I WAS AT SPEED BUT I LOST POWER STEERING. HEADLIGHTS FLICKERING, RELAYS CLICKING, ETC. I CALLED FORD ROADSIDE ASSISTANCE FOR A TOW. HAD THIS HAPPENED AT A FA…

Look up ODI 10661971 at NHTSA ↗

00
Fuel/Propulsion System
5
ODI 10604902 · 2,850 mi

CAR WAS IN THE GARAGE WITH FULLY CHARGED. I TRIED TO START CAR AND I GOT MESSAGE "SAFE MODE SHUTDOWN" ON THE RIGHT SCREEN AND "STOP SAFELY NOW" ON THE LEFT SCREEN. CAR LIGHTS START BLINKING AND AFTER A WHILE WHOLE CAR SHUTDOWN AND DISABLED. CAR IS NOT RESPONDING REMOTE KEY. BACK DOOR IS LOCKED AND CAN'T OPEN. I TRIED TO PUT BACK TO CHARGED AND NOTHING CHANGED AT ALL. I CALLED FORD ROAD SIDE ASSISTANCE AND TAKING CAR TO SERVICE TOMORROW. *TR

Look up ODI 10604902 at NHTSA ↗

ODI 10667889 · 2,200 mi

STOP SAFELY NOW ERROR MESSAGE DISPLAYED ALONG WITH MULTIPLE OTHER ERROR MESSAGES (TIRE FAULT, ENGINE COOLANT ERROR, REAR PARKING SENSOR ERROR, ETC). CAR IS BRAND NEW AND UNABLE TO DRIVE. *TR

Look up ODI 10667889 at NHTSA ↗

ODI 10763941 · 18,000 mi

"STOP SAFELY NOW" WARNING LIGHT CAME ON AT ~18K MILES, 17 MONTHS INTO OWNERSHIP, WHILE DRIVING ON EXPRESS WAY AT ~35 MPH. CAR POWERED OFF AFTER COMING TO A COMPLETE STOP AT NEXT STOPLIGHT, WAS STRANDED BEFORE INTERSECTION. CAR DID POWER UP AGAIN AND WAS DRIVEABLE AFTER OPENING AND CLOSING DRIVER DOOR, WAITING SEVERAL MINUTES, AND TURNED POWER OFF AND ON.

Look up ODI 10763941 at NHTSA ↗

1
ODI 10610951 · 3,600 mi

3 MILES AFTER LEAVING THE PARKING LOT WITH MY MOM AND 2 KIDS IN THE CAR THE "STOP SAFELY NOW" WARNING FLASHED AND THE CAR LOST POWER. I FOUND SIMILAR COMPLAINT 10512459. I HAD TO PULL OVER IN THE BIKE LANE, TURN OFF THE CAR AND RESTART IT UNTIL POWER WAR RESTORED. SAME THING HAPPENED NEXT DAY RIGHT AFTER LEAVING HOME. NOW I AM AFRAID TO GO OUT ON THE HIGHWAY OR ON NARROW COUNTRY ROADS WITH THIS CAR. *TR

Look up ODI 10610951 at NHTSA ↗

3
ODI 10667889 · 2,200 mi

STOP SAFELY NOW ERROR MESSAGE DISPLAYED ALONG WITH MULTIPLE OTHER ERROR MESSAGES (TIRE FAULT, ENGINE COOLANT ERROR, REAR PARKING SENSOR ERROR, ETC). CAR IS BRAND NEW AND UNABLE TO DRIVE. *TR

Look up ODI 10667889 at NHTSA ↗

ODI 10763941 · 18,000 mi

"STOP SAFELY NOW" WARNING LIGHT CAME ON AT ~18K MILES, 17 MONTHS INTO OWNERSHIP, WHILE DRIVING ON EXPRESS WAY AT ~35 MPH. CAR POWERED OFF AFTER COMING TO A COMPLETE STOP AT NEXT STOPLIGHT, WAS STRANDED BEFORE INTERSECTION. CAR DID POWER UP AGAIN AND WAS DRIVEABLE AFTER OPENING AND CLOSING DRIVER DOOR, WAITING SEVERAL MINUTES, AND TURNED POWER OFF AND ON.

Look up ODI 10763941 at NHTSA ↗

ODI 10776444 · 22,600 mi

ON TUESDAY, SEPTEMBER 22, 2015, WHILE MY SON WAS DRIVING ON THE FREEWAY AT 65 MPH IN THE CARPOOL LANE, THE CAR SUDDENLY STALLED ON HIM AND LOSS ALL POWER TO THE CAR. A MESSAGE POPPED UP ON THE DASH IN AN ORANGE TRIANGLE STATED "STOP SAFELY NOW". SINCE HE WAS IN THE CARPOOL LANE, HE DID NOT HAVE ENOUGH TIME TO GET THE CAR OFF TO THE SIDE. HE WAS STRANDED IN A BUSY CARPOOL LANE AND ALMOST GOT REAR END FROM BEHIND WHEN THE CAR SUDDENLY CUT OFF ALL POWER AND CAME TO A STOP. THIS HAS PUT MY SON IN A GREAT DANGER SITUATION!!! HE COULD HAVE GOT R…

Look up ODI 10776444 at NHTSA ↗

—
1
ODI 10705700 · 7,238 mi

THIS MODEL HAS A "STICKY" STEERING WHEEL THAT WILL NOT ALWAYS RETURN TO THE NEUTRAL POSITION WITH OUT DRIVER ASSISTANCE AND NEEDS TO BE CONSTANTLY ADJUSTED TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE. YOU CAN ACTUALLY LET GO OF THE STEERING WHEEL WHILE GOING AROUND A GRADUAL CURVE IN THE ROAD AND THE CAR WILL FOLLOW THE CURVE THE WHOLE WAY WITHOUT BREAKING ITS ARCH. IT ALSO SUFFERS FROM DANGEROUS "TORQUE STEERING" WHICH CAUSES THE VEHICLE STEERING TO LOSE CONTROL WHEN YOU ACCELERATE AGGRESSIVELY. IN ADDITION, THE ELECTRIC STEERING REACTS …

Look up ODI 10705700 at NHTSA ↗

1
ODI 10610951 · 3,600 mi

3 MILES AFTER LEAVING THE PARKING LOT WITH MY MOM AND 2 KIDS IN THE CAR THE "STOP SAFELY NOW" WARNING FLASHED AND THE CAR LOST POWER. I FOUND SIMILAR COMPLAINT 10512459. I HAD TO PULL OVER IN THE BIKE LANE, TURN OFF THE CAR AND RESTART IT UNTIL POWER WAR RESTORED. SAME THING HAPPENED NEXT DAY RIGHT AFTER LEAVING HOME. NOW I AM AFRAID TO GO OUT ON THE HIGHWAY OR ON NARROW COUNTRY ROADS WITH THIS CAR. *TR

Look up ODI 10610951 at NHTSA ↗

0
1
ODI 10705700 · 7,238 mi

THIS MODEL HAS A "STICKY" STEERING WHEEL THAT WILL NOT ALWAYS RETURN TO THE NEUTRAL POSITION WITH OUT DRIVER ASSISTANCE AND NEEDS TO BE CONSTANTLY ADJUSTED TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE. YOU CAN ACTUALLY LET GO OF THE STEERING WHEEL WHILE GOING AROUND A GRADUAL CURVE IN THE ROAD AND THE CAR WILL FOLLOW THE CURVE THE WHOLE WAY WITHOUT BREAKING ITS ARCH. IT ALSO SUFFERS FROM DANGEROUS "TORQUE STEERING" WHICH CAUSES THE VEHICLE STEERING TO LOSE CONTROL WHEN YOU ACCELERATE AGGRESSIVELY. IN ADDITION, THE ELECTRIC STEERING REACTS …

Look up ODI 10705700 at NHTSA ↗

Steering
2
ODI 10661955 · 1,620 mi

DURING DRIVING IN THE RAIN AND THE CAR HAD THE "STOP SAFELY" LIGHT COME ON AND IT STALLED IN THE MIDDLE OF THE ROAD. I HAD MY KIDS WITH ME AND TRAFFIC BEHIND ME WHEN THIS HAPPENED. THIS HAPPENED TWICE IN A MATTER OF COUPLE OF HOURS. IT AGAIN HAPPENED ON DECEMBER 3, AS I BRAKED AT A RED LIGHT. *JS

Look up ODI 10661955 at NHTSA ↗

ODI 11032621 · 30,000 mi

VEHICLE HAS EXPERIENCED SEVERAL INSTANCES WHERE A 'STOP SAFELY NOW' ERROR APPEARS ON DASHBOARD. WHEN STATIONARY, THIS PREVENTS VEHICLE FROM STARTING. WHEN IN MOTION, POWER STEERING IS DISABLED AND BRAKING IS MORE DIFFICULT. SEPARATELY, THE VEHICLE FREQUENTLY INDICATES AN ABS WARNING LIGHT WHILE DRIVING AT APPROXIMATELY 45 MPH IN CITY DRIVING. FURTHER ERROR MESSAGES OCCUR REGARDING LOSS OF TRACTION CONTROL, USUALLY OCCURRING AT AROUND 5 MPH IN NEIGHBORHOOD.

Look up ODI 11032621 at NHTSA ↗

1
ODI 10894268

I DID THE UPDATE TO THE TCM BUT DID NOT FIX NOTHING MY TRANS STILL MESSES UP AND AROUND SAME TIME IT STARTED STEERING IS GETTING STUCK MAY BE STEARING PUMP FORD WILL NOT HELP AT ALL IV ONLY OWNED CAR FOR A YEAR SOON AS I GOT TO 60000 MILES IT STARED HESITATE JERKING I DID UPDATE LIKE IT SAID 2 DO IT WORKED FOR LIKE A HOUR THEN SAME PROBLEMS BUT IT GOT WORSE IT'S UNSAFE TO DRIVE AND FORD WANTS ALOT OF MONEY JUST TO CHECK IT OUT AGAIN THEN I CAN BARRELY CONTROLE MY CAR WITH THE STEARING WHEEL GETTING STUCK AND NO 1 CAN FIGURE OUT WHAT'S WRONG

Look up ODI 10894268 at NHTSA ↗

0
1
ODI 10705700 · 7,238 mi

THIS MODEL HAS A "STICKY" STEERING WHEEL THAT WILL NOT ALWAYS RETURN TO THE NEUTRAL POSITION WITH OUT DRIVER ASSISTANCE AND NEEDS TO BE CONSTANTLY ADJUSTED TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE. YOU CAN ACTUALLY LET GO OF THE STEERING WHEEL WHILE GOING AROUND A GRADUAL CURVE IN THE ROAD AND THE CAR WILL FOLLOW THE CURVE THE WHOLE WAY WITHOUT BREAKING ITS ARCH. IT ALSO SUFFERS FROM DANGEROUS "TORQUE STEERING" WHICH CAUSES THE VEHICLE STEERING TO LOSE CONTROL WHEN YOU ACCELERATE AGGRESSIVELY. IN ADDITION, THE ELECTRIC STEERING REACTS …

Look up ODI 10705700 at NHTSA ↗

—
1
ODI 10661955 · 1,620 mi

DURING DRIVING IN THE RAIN AND THE CAR HAD THE "STOP SAFELY" LIGHT COME ON AND IT STALLED IN THE MIDDLE OF THE ROAD. I HAD MY KIDS WITH ME AND TRAFFIC BEHIND ME WHEN THIS HAPPENED. THIS HAPPENED TWICE IN A MATTER OF COUPLE OF HOURS. IT AGAIN HAPPENED ON DECEMBER 3, AS I BRAKED AT A RED LIGHT. *JS

Look up ODI 10661955 at NHTSA ↗

1
ODI 11032621 · 30,000 mi

VEHICLE HAS EXPERIENCED SEVERAL INSTANCES WHERE A 'STOP SAFELY NOW' ERROR APPEARS ON DASHBOARD. WHEN STATIONARY, THIS PREVENTS VEHICLE FROM STARTING. WHEN IN MOTION, POWER STEERING IS DISABLED AND BRAKING IS MORE DIFFICULT. SEPARATELY, THE VEHICLE FREQUENTLY INDICATES AN ABS WARNING LIGHT WHILE DRIVING AT APPROXIMATELY 45 MPH IN CITY DRIVING. FURTHER ERROR MESSAGES OCCUR REGARDING LOSS OF TRACTION CONTROL, USUALLY OCCURRING AT AROUND 5 MPH IN NEIGHBORHOOD.

Look up ODI 11032621 at NHTSA ↗

1
ODI 10705700 · 7,238 mi

THIS MODEL HAS A "STICKY" STEERING WHEEL THAT WILL NOT ALWAYS RETURN TO THE NEUTRAL POSITION WITH OUT DRIVER ASSISTANCE AND NEEDS TO BE CONSTANTLY ADJUSTED TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE. YOU CAN ACTUALLY LET GO OF THE STEERING WHEEL WHILE GOING AROUND A GRADUAL CURVE IN THE ROAD AND THE CAR WILL FOLLOW THE CURVE THE WHOLE WAY WITHOUT BREAKING ITS ARCH. IT ALSO SUFFERS FROM DANGEROUS "TORQUE STEERING" WHICH CAUSES THE VEHICLE STEERING TO LOSE CONTROL WHEN YOU ACCELERATE AGGRESSIVELY. IN ADDITION, THE ELECTRIC STEERING REACTS …

Look up ODI 10705700 at NHTSA ↗

Vehicle Speed Control
4
ODI 10652285 · 1,250 mi

ON 4 SEPARATE OCCASIONS WITH 48 HOURS THE "STOP SAFELY NOW" WARNING APPEARED ON THE DASH ACCOMPANIED WITH A TOTAL LOSS OF POWER AND/OR THE ENGINE SHUTTING OFF WHILE THE VEHICLE WAS IN MOTION. THESE OCCURRED IN DISTINCTLY DIFFERENT SCENARIOS: WHILE ACCELERATING FROM A STOP, WHILE BRAKING, AND TWO OCCURRENCES WHILE TRAVELING AT 45 MPH AND 35 MPH. THE BRAKES AND STEERING THANKFULLY STILL WORKED HOWEVER ACCIDENTS ALMOST OCCURRED IN THE TWO HIGHER SPEED SCENARIOS. THE VEHICLE COULD BE RESTARTED AFTER IT WAS TURNED OFF AND ON AGAIN. THE WARNING WO…

Look up ODI 10652285 at NHTSA ↗

ODI 10661955 · 1,620 mi

DURING DRIVING IN THE RAIN AND THE CAR HAD THE "STOP SAFELY" LIGHT COME ON AND IT STALLED IN THE MIDDLE OF THE ROAD. I HAD MY KIDS WITH ME AND TRAFFIC BEHIND ME WHEN THIS HAPPENED. THIS HAPPENED TWICE IN A MATTER OF COUPLE OF HOURS. IT AGAIN HAPPENED ON DECEMBER 3, AS I BRAKED AT A RED LIGHT. *JS

Look up ODI 10661955 at NHTSA ↗

ODI 10661971 · 185 mi

BRAND NEW 2014 FORD FOCUS ELECTRIC - LESS THAN 200 MILES ON ODOMETER. DRIVING ON 35MPH ROAD DURING EVENING RUSH HOUR THE CAR SUDDENLY FLASHED A "STOP SAFELY NOW" WARNING ON THE DASH. AS I LOOKED FOR A PLACE TO PULL OVER THE CAR SHUT DOWN COMPLETELY (DASH GAUGES WENT DARK...ESTIMATED LESS THAN 10 SECONDS AFTER WARNING MESSAGE). FORTUNATELY I WAS ABLE TO COAST INTO A PARKING LOT BECAUSE I WAS AT SPEED BUT I LOST POWER STEERING. HEADLIGHTS FLICKERING, RELAYS CLICKING, ETC. I CALLED FORD ROADSIDE ASSISTANCE FOR A TOW. HAD THIS HAPPENED AT A FA…

Look up ODI 10661971 at NHTSA ↗

1
ODI 10610951 · 3,600 mi

3 MILES AFTER LEAVING THE PARKING LOT WITH MY MOM AND 2 KIDS IN THE CAR THE "STOP SAFELY NOW" WARNING FLASHED AND THE CAR LOST POWER. I FOUND SIMILAR COMPLAINT 10512459. I HAD TO PULL OVER IN THE BIKE LANE, TURN OFF THE CAR AND RESTART IT UNTIL POWER WAR RESTORED. SAME THING HAPPENED NEXT DAY RIGHT AFTER LEAVING HOME. NOW I AM AFRAID TO GO OUT ON THE HIGHWAY OR ON NARROW COUNTRY ROADS WITH THIS CAR. *TR

Look up ODI 10610951 at NHTSA ↗

2
ODI 10652285 · 1,250 mi

ON 4 SEPARATE OCCASIONS WITH 48 HOURS THE "STOP SAFELY NOW" WARNING APPEARED ON THE DASH ACCOMPANIED WITH A TOTAL LOSS OF POWER AND/OR THE ENGINE SHUTTING OFF WHILE THE VEHICLE WAS IN MOTION. THESE OCCURRED IN DISTINCTLY DIFFERENT SCENARIOS: WHILE ACCELERATING FROM A STOP, WHILE BRAKING, AND TWO OCCURRENCES WHILE TRAVELING AT 45 MPH AND 35 MPH. THE BRAKES AND STEERING THANKFULLY STILL WORKED HOWEVER ACCIDENTS ALMOST OCCURRED IN THE TWO HIGHER SPEED SCENARIOS. THE VEHICLE COULD BE RESTARTED AFTER IT WAS TURNED OFF AND ON AGAIN. THE WARNING WO…

Look up ODI 10652285 at NHTSA ↗

ODI 10661971 · 185 mi

BRAND NEW 2014 FORD FOCUS ELECTRIC - LESS THAN 200 MILES ON ODOMETER. DRIVING ON 35MPH ROAD DURING EVENING RUSH HOUR THE CAR SUDDENLY FLASHED A "STOP SAFELY NOW" WARNING ON THE DASH. AS I LOOKED FOR A PLACE TO PULL OVER THE CAR SHUT DOWN COMPLETELY (DASH GAUGES WENT DARK...ESTIMATED LESS THAN 10 SECONDS AFTER WARNING MESSAGE). FORTUNATELY I WAS ABLE TO COAST INTO A PARKING LOT BECAUSE I WAS AT SPEED BUT I LOST POWER STEERING. HEADLIGHTS FLICKERING, RELAYS CLICKING, ETC. I CALLED FORD ROADSIDE ASSISTANCE FOR A TOW. HAD THIS HAPPENED AT A FA…

Look up ODI 10661971 at NHTSA ↗

1
ODI 10610951 · 3,600 mi

3 MILES AFTER LEAVING THE PARKING LOT WITH MY MOM AND 2 KIDS IN THE CAR THE "STOP SAFELY NOW" WARNING FLASHED AND THE CAR LOST POWER. I FOUND SIMILAR COMPLAINT 10512459. I HAD TO PULL OVER IN THE BIKE LANE, TURN OFF THE CAR AND RESTART IT UNTIL POWER WAR RESTORED. SAME THING HAPPENED NEXT DAY RIGHT AFTER LEAVING HOME. NOW I AM AFRAID TO GO OUT ON THE HIGHWAY OR ON NARROW COUNTRY ROADS WITH THIS CAR. *TR

Look up ODI 10610951 at NHTSA ↗

1
ODI 10661955 · 1,620 mi

DURING DRIVING IN THE RAIN AND THE CAR HAD THE "STOP SAFELY" LIGHT COME ON AND IT STALLED IN THE MIDDLE OF THE ROAD. I HAD MY KIDS WITH ME AND TRAFFIC BEHIND ME WHEN THIS HAPPENED. THIS HAPPENED TWICE IN A MATTER OF COUPLE OF HOURS. IT AGAIN HAPPENED ON DECEMBER 3, AS I BRAKED AT A RED LIGHT. *JS

Look up ODI 10661955 at NHTSA ↗

—00
Electronic Stability Control (Esc)
2
ODI 10949932 · 14,279 mi

OVER THE LAST 3 YEARS, THE VEHICLE DISPLAYS "STOP SAFELY NOW" AND ALL ELECTRICAL SYSTEMS SHUT OFF IMMEDIATELY AFTER OR SOON AFTER THE MESSAGE IS DISPLAYED AND THE CAR HAS COME TO A COMPLETE STOP. THIS OCCURS AT LOW CITY SPEEDS (20-30 MPH) AS WELL AS HIGHWAY SPEEDS (60-70 MPH) LEAVING THE DRIVER AND IT'S OCCUPANTS SITTING VULNERABLE TO BEING HIT BY MOVING TRAFFIC. THIS USUALLY OCCURS WHILE BRAKING TO SLOW OR STOP. THIS HAS HAPPENED 15-20 TIMES OVER THE LAST THREE YEARS. WE HAVE BROUGHT IN THE CAR FOR SERVICE FOR THIS SAME PROBLEM 3-4 TIMES EACH …

Look up ODI 10949932 at NHTSA ↗

ODI 11032621 · 30,000 mi

VEHICLE HAS EXPERIENCED SEVERAL INSTANCES WHERE A 'STOP SAFELY NOW' ERROR APPEARS ON DASHBOARD. WHEN STATIONARY, THIS PREVENTS VEHICLE FROM STARTING. WHEN IN MOTION, POWER STEERING IS DISABLED AND BRAKING IS MORE DIFFICULT. SEPARATELY, THE VEHICLE FREQUENTLY INDICATES AN ABS WARNING LIGHT WHILE DRIVING AT APPROXIMATELY 45 MPH IN CITY DRIVING. FURTHER ERROR MESSAGES OCCUR REGARDING LOSS OF TRACTION CONTROL, USUALLY OCCURRING AT AROUND 5 MPH IN NEIGHBORHOOD.

Look up ODI 11032621 at NHTSA ↗

1
ODI 10949932 · 14,279 mi

OVER THE LAST 3 YEARS, THE VEHICLE DISPLAYS "STOP SAFELY NOW" AND ALL ELECTRICAL SYSTEMS SHUT OFF IMMEDIATELY AFTER OR SOON AFTER THE MESSAGE IS DISPLAYED AND THE CAR HAS COME TO A COMPLETE STOP. THIS OCCURS AT LOW CITY SPEEDS (20-30 MPH) AS WELL AS HIGHWAY SPEEDS (60-70 MPH) LEAVING THE DRIVER AND IT'S OCCUPANTS SITTING VULNERABLE TO BEING HIT BY MOVING TRAFFIC. THIS USUALLY OCCURS WHILE BRAKING TO SLOW OR STOP. THIS HAS HAPPENED 15-20 TIMES OVER THE LAST THREE YEARS. WE HAVE BROUGHT IN THE CAR FOR SERVICE FOR THIS SAME PROBLEM 3-4 TIMES EACH …

Look up ODI 10949932 at NHTSA ↗

00
1
ODI 11032621 · 30,000 mi

VEHICLE HAS EXPERIENCED SEVERAL INSTANCES WHERE A 'STOP SAFELY NOW' ERROR APPEARS ON DASHBOARD. WHEN STATIONARY, THIS PREVENTS VEHICLE FROM STARTING. WHEN IN MOTION, POWER STEERING IS DISABLED AND BRAKING IS MORE DIFFICULT. SEPARATELY, THE VEHICLE FREQUENTLY INDICATES AN ABS WARNING LIGHT WHILE DRIVING AT APPROXIMATELY 45 MPH IN CITY DRIVING. FURTHER ERROR MESSAGES OCCUR REGARDING LOSS OF TRACTION CONTROL, USUALLY OCCURRING AT AROUND 5 MPH IN NEIGHBORHOOD.

Look up ODI 11032621 at NHTSA ↗

0—0
Service Brakes000
1
ODI 10705700 · 7,238 mi

THIS MODEL HAS A "STICKY" STEERING WHEEL THAT WILL NOT ALWAYS RETURN TO THE NEUTRAL POSITION WITH OUT DRIVER ASSISTANCE AND NEEDS TO BE CONSTANTLY ADJUSTED TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE. YOU CAN ACTUALLY LET GO OF THE STEERING WHEEL WHILE GOING AROUND A GRADUAL CURVE IN THE ROAD AND THE CAR WILL FOLLOW THE CURVE THE WHOLE WAY WITHOUT BREAKING ITS ARCH. IT ALSO SUFFERS FROM DANGEROUS "TORQUE STEERING" WHICH CAUSES THE VEHICLE STEERING TO LOSE CONTROL WHEN YOU ACCELERATE AGGRESSIVELY. IN ADDITION, THE ELECTRIC STEERING REACTS …

Look up ODI 10705700 at NHTSA ↗

1
ODI 10705700 · 7,238 mi

THIS MODEL HAS A "STICKY" STEERING WHEEL THAT WILL NOT ALWAYS RETURN TO THE NEUTRAL POSITION WITH OUT DRIVER ASSISTANCE AND NEEDS TO BE CONSTANTLY ADJUSTED TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE. YOU CAN ACTUALLY LET GO OF THE STEERING WHEEL WHILE GOING AROUND A GRADUAL CURVE IN THE ROAD AND THE CAR WILL FOLLOW THE CURVE THE WHOLE WAY WITHOUT BREAKING ITS ARCH. IT ALSO SUFFERS FROM DANGEROUS "TORQUE STEERING" WHICH CAUSES THE VEHICLE STEERING TO LOSE CONTROL WHEN YOU ACCELERATE AGGRESSIVELY. IN ADDITION, THE ELECTRIC STEERING REACTS …

Look up ODI 10705700 at NHTSA ↗

00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Stalling or loss of power

20 mentions · 36.4% of complaints

Median mileage: 4,000 mi (19 usable records).

ODI 10546011 · 667 mi

I WAS TRAVELING ABOUT 35 MPH WHEN MY CAR FLASHED A MESSAGE "STOP SAFELY NOW" AND THE CAR HAD LOST POWER TO THE WHEELS AND I WAS NOW JUST COASTING. I PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. I WAS ABLE TO TURN OFF THE VEHICLE AND GET IT STARTED AGAIN. I WAS LUCKY THAT I WAS ABLE TO SAFELY GET MY VEHICLE TO A SAFE PLACE HAD THIS BEEN ON A FREEWAY I WOULD HAVE SURELY BEEN IN A SERIOUS ACCIDENT. *TR

Look up ODI 10546011 at NHTSA ↗

ODI 10610951 · 3,600 mi

3 MILES AFTER LEAVING THE PARKING LOT WITH MY MOM AND 2 KIDS IN THE CAR THE "STOP SAFELY NOW" WARNING FLASHED AND THE CAR LOST POWER. I FOUND SIMILAR COMPLAINT 10512459. I HAD TO PULL OVER IN THE BIKE LANE, TURN OFF THE CAR AND RESTART IT UNTIL POWER WAR RESTORED. SAME THING HAPPENED NEXT DAY RIGHT AFTER LEAVING HOME. NOW I AM AFRAID TO GO OUT ON THE HIGHWAY OR ON NARROW COUNTRY ROADS WITH THIS CAR. *TR

Look up ODI 10610951 at NHTSA ↗

ODI 10643392 · 9,600 mi

VEHICLE LOST POWER SUDDENLY WITH A WARNING "STOP SAFELY NOW". SINCE THE SPEED WAS LOW AND THERE WASN'T ANYBODY BEHIND ME, I WAS ABLE TO MARGINALLY PULL OVER FROM THE ROAD. TRIED TO POWER CYCLE SEVERAL TIMES AND THE ERROR MESSAGE WENT AWAY. STARTED TO ROLL AND THE MESSAGE POPPED BACK AGAIN AND REGENERATIVE BRAKING STOPPED THE CAR IMMEDIATELY. TRIED 3 TIMES AND EVERY TIME I STARTED TO MOVE THE ERROR MESSAGE WILL KICK IN AND STALL. THE CAR IS AT THE DEALER AND THEY ARE TAKING A LOOK AT IT. MY WIFE WHO WAS DRIVING THE CAR DOESN'T WANT TO DRIVE IT A…

Look up ODI 10643392 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

6 mentions · 10.9% of complaints

Median mileage: 3,283 mi (6 usable records).

ODI 10660514 · 2,700 mi

WHILE EXITING THE FREEWAY THE "STOP SAFELY NOW" WARNING LIGHT ILLUMINATED AND THE ELECTRIC DRIVE MOTOR LOST POWER. AFTER APPROXIMATELY 5 MINUTES THE CAR POWER RESTORED AND I WAS ABLE TO COMPLETE MY COMMUTE. FORD HAS NOT GIVEN ME A REASON FOR THE FAILURE YET. *TR

Look up ODI 10660514 at NHTSA ↗

ODI 10679733 · 3,865 mi

WAS TAKING OFF FROM WORK - BARELY GOT OUT OF THE PARKING LOT AND THE CAR CAME UP WITH THE WARNING LIGHT AND SAID TO PULL OVER. BARELY PULLED OVER THE CAR SHUT OFF. DEALER HASN'T REALLY HAD TO WORK ON THEIR ELECTRIC CARS, HAD TO CONTACT THEIR ENGINEERING DEPARTMENT. NOW THEY SAY THEY HAVE TO REPLACE THE ELECTRICAL HARNESS OF THE CAR. CAR ALSO DOESN'T GRIP THE ROAD WHEN AT A STOP AND TRYING TO DO A QUICK PULL OUT TO MERGE INTO TRAFFIC. *TR

Look up ODI 10679733 at NHTSA ↗

ODI 10713386 · 2,250 mi

WHILE DRIVING DOWN A MAJOR LOCAL ROAD, THE CAR COMPLETELY LOST DRIVING POWER (ACCESSORIES STILL WORKED) AND A WARNING LIGHT ON THE DASHBOARD CAME ON SAYING "STOP SAFELY NOW!". MY WIFE WAS BARELY ABLE TO PULL OVER AND WE WERE UNABLE TO GET THE CAR MOVING AGAIN, EVENTUALLY TOWING IT TO THE DEALERSHIP. WHEN WE PICKED THE CAR UP THEY STATED THAT A CONNECTION TO THE HIGH VOLTAGE BATTERY CAME LOOSE AND THEY'VE FIXED IT. YESTERDAY, WHEN ATTEMPTING TO START THE CAR, THE SAME WARNING MESSAGE CAME ON AND THE CAR WOULD NOT START. WE ONCE AGAIN HAV…

Look up ODI 10713386 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

4 mentions · 7.3% of complaints

Median mileage: 7,500 mi (4 usable records).

ODI 10713386 · 2,250 mi

WHILE DRIVING DOWN A MAJOR LOCAL ROAD, THE CAR COMPLETELY LOST DRIVING POWER (ACCESSORIES STILL WORKED) AND A WARNING LIGHT ON THE DASHBOARD CAME ON SAYING "STOP SAFELY NOW!". MY WIFE WAS BARELY ABLE TO PULL OVER AND WE WERE UNABLE TO GET THE CAR MOVING AGAIN, EVENTUALLY TOWING IT TO THE DEALERSHIP. WHEN WE PICKED THE CAR UP THEY STATED THAT A CONNECTION TO THE HIGH VOLTAGE BATTERY CAME LOOSE AND THEY'VE FIXED IT. YESTERDAY, WHEN ATTEMPTING TO START THE CAR, THE SAME WARNING MESSAGE CAME ON AND THE CAR WOULD NOT START. WE ONCE AGAIN HAV…

Look up ODI 10713386 at NHTSA ↗

ODI 10714013 · 5,500 mi

SECOND TIME THIS HAS HAPPENED. BACK IN JANUARY THE CAR WOULD NOT START FROM A PARKING LOT. DEALERSHIP CHECKED IT OUT AND REPLACED THE HARNESS. THIS TIME WAS GOING DOWN THE FREEWAY AND THE CAR SHUT OFF AND THE PULL OVER NOW MESSAGE CAME ON. LUCKILY FOR ME THE PERSON BEHIND ME STAYED WITH US WHILE I PUSHED THE CAR OVER TO THE SIDE. THIS CAR HAS SOME ISSUES AND NEEDS TO BE ADDRESSED. ITS BACK AT THE DEALERSHIP TODAY TO FIND OUT WHAT IS WRONG. I AM GOING TO SEE IF THEY DEALERSHIP WILL TAKE IT BACK AND GET ME SOMETHING ELSE. I AM NOT COMFORT…

Look up ODI 10714013 at NHTSA ↗

ODI 10786040 · 9,500 mi

THE VEHICLE WAS STATIONARY WITH NO POWER. THE VEHICLE WOULD NOT START AND DISPLAYED A YELLOW TOOL WRENCH THAT READ 'SEE MANUAL' AND THEN WOULD CHANGE TO A YELLOW TRIANGLE WITH A RED EXCLAMATION MARK THAT READ 'STOP VEHICLE SAFELY.' HAD THE VEHICLE TOWED TO AV FORD AND THEY HAVE BEEN NOTHING BUT UNHELPFUL. THEY STATE IT'S WATER INTRUSION TO THE CONNECTORS AND IS NOT COVERED UNDER THE MANUFACTURE WARRANTY AND TO FILE A CLAIM WITH MY AUTO INSURANCE COMPANY. THEY CANNOT PROVIDE ANY DIAGNOSTIC TESTING TO CONCLUDE THEIR WATER INTRUSION TO THE CONNEC…

Look up ODI 10786040 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Steering assistance concerns

4 mentions · 7.3% of complaints

Median mileage: 20,500 mi (4 usable records).

ODI 10661971 · 185 mi

BRAND NEW 2014 FORD FOCUS ELECTRIC - LESS THAN 200 MILES ON ODOMETER. DRIVING ON 35MPH ROAD DURING EVENING RUSH HOUR THE CAR SUDDENLY FLASHED A "STOP SAFELY NOW" WARNING ON THE DASH. AS I LOOKED FOR A PLACE TO PULL OVER THE CAR SHUT DOWN COMPLETELY (DASH GAUGES WENT DARK...ESTIMATED LESS THAN 10 SECONDS AFTER WARNING MESSAGE). FORTUNATELY I WAS ABLE TO COAST INTO A PARKING LOT BECAUSE I WAS AT SPEED BUT I LOST POWER STEERING. HEADLIGHTS FLICKERING, RELAYS CLICKING, ETC. I CALLED FORD ROADSIDE ASSISTANCE FOR A TOW. HAD THIS HAPPENED AT A FA…

Look up ODI 10661971 at NHTSA ↗

ODI 10676448 · 11,000 mi

WHILE DRIVING IN NORMAL TRAFFIC, THE VEHICLE SHOWED A "STOP SAFELY NOW" WARNING AND THEN LOST ALL POWER. HAD TO PUSH THE CAR OUT OF TRAFFIC BECAUSE OF LOSS OF POWER. POWER STEERING AND BRAKES ALSO STOPPED FUNCTIONING. VEHICLE HAD TO BE TOWED TO DEALERSHIP. *TR

Look up ODI 10676448 at NHTSA ↗

ODI 11032621 · 30,000 mi

VEHICLE HAS EXPERIENCED SEVERAL INSTANCES WHERE A 'STOP SAFELY NOW' ERROR APPEARS ON DASHBOARD. WHEN STATIONARY, THIS PREVENTS VEHICLE FROM STARTING. WHEN IN MOTION, POWER STEERING IS DISABLED AND BRAKING IS MORE DIFFICULT. SEPARATELY, THE VEHICLE FREQUENTLY INDICATES AN ABS WARNING LIGHT WHILE DRIVING AT APPROXIMATELY 45 MPH IN CITY DRIVING. FURTHER ERROR MESSAGES OCCUR REGARDING LOSS OF TRACTION CONTROL, USUALLY OCCURRING AT AROUND 5 MPH IN NEIGHBORHOOD.

Look up ODI 11032621 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

1 mentions · 1.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 10894268

I DID THE UPDATE TO THE TCM BUT DID NOT FIX NOTHING MY TRANS STILL MESSES UP AND AROUND SAME TIME IT STARTED STEERING IS GETTING STUCK MAY BE STEARING PUMP FORD WILL NOT HELP AT ALL IV ONLY OWNED CAR FOR A YEAR SOON AS I GOT TO 60000 MILES IT STARED HESITATE JERKING I DID UPDATE LIKE IT SAID 2 DO IT WORKED FOR LIKE A HOUR THEN SAME PROBLEMS BUT IT GOT WORSE IT'S UNSAFE TO DRIVE AND FORD WANTS ALOT OF MONEY JUST TO CHECK IT OUT AGAIN THEN I CAN BARRELY CONTROLE MY CAR WITH THE STEARING WHEEL GETTING STUCK AND NO 1 CAN FIGURE OUT WHAT'S WRONG

Look up ODI 10894268 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b