Auto Recall Watch
U.S. public vehicle records

2012 Ford FUSION: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

2,516 owner complaints analyzed

5 distinct recall campaigns

74,668 mi median reported failure mileage

Scope: 2012 model year. Data updated: . 1,738 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 1,441 of 2,516 complaints (57.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior1,47958.8%
Braking behavior1716.8%
Engine operation1485.9%
Transmission and shifting933.7%
Electrical and battery issues873.5%
Fuel system concerns110.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
1,441
Air Bags
404
Electrical System
160
Power Train
156
Unknown Or Other
119
Engine
111
Service Brakes
104
Vehicle Speed Control
85
Component breakdown data
CategoryCount
Steering1441
Air Bags404
Electrical System160
Power Train156
Unknown Or Other119
Engine111
Service Brakes104
Vehicle Speed Control85

Steering: 1,441; Air Bags: 404; Electrical System: 160; Power Train: 156; Unknown Or Other: 119; Engine: 111; Service Brakes: 104; Vehicle Speed Control: 85

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
195
25,000 to 49,999
329
50,000 to 74,999
346
75,000 to 99,999
311
100,000 to 149,999
379
150,000 and above
178
Reported problems by failure mileage data
CategoryCount
Under 25,000195
25,000 to 49,999329
50,000 to 74,999346
75,000 to 99,999311
100,000 to 149,999379
150,000 and above178

Under 25,000: 195; 25,000 to 49,999: 329; 50,000 to 74,999: 346; 75,000 to 99,999: 311; 100,000 to 149,999: 379; 150,000 and above: 178

100,000 to 149,999 miles has the most reports with usable mileage (379). 778 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
5
2012
39
2013
119
2014
243
2015
208
2016
169
2017
281
2018
359
2019
276
2020
159
2021
133
2022
161
2023
142
2024
107
2025
82
2026
33
Complaints over time data
CategoryCount
20115
201239
2013119
2014243
2015208
2016169
2017281
2018359
2019276
2020159
2021133
2022161
2023142
2024107
202582
202633

2011: 5; 2012: 39; 2013: 119; 2014: 243; 2015: 208; 2016: 169; 2017: 281; 2018: 359; 2019: 276; 2020: 159; 2021: 133; 2022: 161; 2023: 142; 2024: 107; 2025: 82; 2026: 33

Pattern summary

Steering leads the component reports. Steering behavior appears in 1,479 complaint narratives. Braking behavior appears in 171 complaint narratives. Engine operation appears in 148 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10422775 · 2011-08-31 (August 31, 2011)

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THE VEHICLE WOULD EXPERIENCE AN INTERMITTENT LOSS OF POWER STEERING. THE CONTACT STATED THE SERVICE POWER STEERING LIGHT ILLUMINATES ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE STEERING RACK WILL NEED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300.

Owner-reported narrative. 300 miles reported. Look up ODI 10422775 at NHTSA ↗

Owner report 10429080 · 2011-10-07 (October 7, 2011)

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING AND CRASHED. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT SLOW DOWN OR STOP. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE CONTACT CALLED THE MANUFACTURER REGARDING THE SUDDEN ACCELERATION AND THE MANUFACTURER ADVISED THAT THEY DID NOT HAVE ANY COMPLAINTS REGARDING THE SUDDEN ACCELERATION ON FILE. THE MANUFACTURER THEN SUGGESTED THAT THE ALL WEATHER FLOOR MATS WERE THE CAUSE OF THE SUDDEN ACCEL…

Owner-reported narrative. 1,000 miles reported. Look up ODI 10429080 at NHTSA ↗

Owner report 10433090 · 2011-10-27 (October 27, 2011)

POWER STEERING FAILURE. "POWER STEERING ASSIST FAULT" WARNING ON MY DASH, ALTERNATING WITH "SERVICE ADVANCETRAC" WARNING. POWER STEERING FAILURE WHILE DRIVING ON THE INTERSTATE. EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL TO CHANGE LANES AND TURN ONTO OFF-RAMP. PULLED OVER, TURNED OFF IGNITION, RESTARTED CAR AND FAULT WENT AWAY AND POWER STEERING WORKED AGAIN. IF MY WIFE HAD BEEN DRIVING SHE WOULD NOT HAVE BEEN ABLE TO TURN THE WHEEL TO PULL OUT OF TRAFFIC AND INTO A SAFE AREA; I COULD BARELY TURN THE WHEEL. VEHICLE WAS PURCHASED ABOUT…

Owner-reported narrative. 2,700 miles reported. Look up ODI 10433090 at NHTSA ↗

Owner report 10436921 · 2011-11-23 (November 23, 2011)

AFTER HIGHWAY DRIVING FOR ABOUT AN HOUR AND PULLING OFF TO CITY AREA, CAME TO A STOP AND THEN RELEASED BRAKE AFTER STOP SIGN AND GLIDING THRU INTERSECTION THE POWER STEERING FAILED AND A WARNING LIGHT CAME ON SOMETHING TO THE AFFECT OF "POWER STEERING MALFUNCTION". TURNED CAR OFF AND RESTARTED AND CAR WORKED FINE AGAIN. LITTLE SCARY THOUGH CONSIDERING IT COULD HAVE HAPPENED IN LESS SAFE CIRCUMSTANCES. MAKING APPOINTMENT TO HAVE LOOKED AT BY THE DEALER. *TR

Owner-reported narrative. 3,200 miles reported. Look up ODI 10436921 at NHTSA ↗

Owner report 10441519 · 2011-12-28 (December 28, 2011)

DRIVING ON THE FREEWAY IN TORRANCE CA AT 65 MPH WHEN THE CAR BEGAN TO BUCK AND JERK AND SLOWED TO ABOUT 30 MPH. IT WOULD NOT TAKE ANY MORE POWER OR ACCELERATION. I WAS IN THE RIGHT LANE AND WAS ABLE TO EXIT AND PARK AND I THEN NOTED THE TEMP GAUGE SHOWED HOT ALTHOUGH THE ENGINE DID NOT APPEAR HOT. HAD IT TOWED TO DEALER WHO DIAGNOSED THE PROBLEM AS A FAULTY TEMP SENSOR THAT SHOWED THE ENGINE WAS OVERHEATING AND CAUSIG THE ENGINE TO GO INTO THE PARTIAL SHUT-DOWN MODE. THIS HAS HAPPENED OFTEN ENOUGH THAT FORD HAS A SERVICE BULLETIN OUT ON THE PRO…

Owner-reported narrative. 548 miles reported. Look up ODI 10441519 at NHTSA ↗

Owner report 10442219 · 2012-01-03 (January 3, 2012)

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT AN ABNORMAL NOISE AND SHAKING WAS EXHIBITED BY THE VEHICLE UPON STARTING. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THEY WERE UNABLE TO REPAIR THE VEHICLE BECAUSE THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THEY WOULD SEND AN INVESTIGATOR TO FURTHER INSPECT THE FAILURE. THE INVESTIGATOR NEVER SHOWED UP AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS …

Owner-reported narrative. 1,000 miles reported. Look up ODI 10442219 at NHTSA ↗

Owner report 10442321 · 2012-01-04 (January 4, 2012)

ON JANUARY 2ND, 2012 ON 2-SEPARATE OCCASIONS THE ENGINE ACCELERATED TO ALMOST 6000 RPM WHILE I WAS STOPPED OR NEARLY STOPPED WHILE PARKING THE CAR. THE CAR WAS IN DRIVE AND I HAD MY RIGHT FOOT ON THE BRAKE BUT THE ENGINE ACCELERATION HAPPENED VERY QUICKLY AND ON THE SECOND INCIDENT THE BRAKES WERE NOT HOLDING THE CAR. I WAS ABLE TO GET THE TRANS INTO NEUTRAL UNTIL THE ACCELERATION DIED DOWN TO THE NORMAL RPM. ON THE SECOND OCCASION I SHUT THE IGNITION OFF 2-TIMES BEFORE THE ACCELERATION STOPPED. I HAVE HAD THIS PROBLEM WITH PRIOR CARS AND THE M…

Owner-reported narrative. 990 miles reported. Look up ODI 10442321 at NHTSA ↗

Owner report 10442698 · 2012-01-06 (January 6, 2012)

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE ABNORMALLY DECELERATED. THE VEHICLE WOULD ALSO JERK FORWARD WHILE DECELERATING AS IF THE BRAKES HAD SUDDENLY BEEN APPLIED. THE FAILURE RECURRED INTERMITTENTLY WHEN DRIVING DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70.

Owner-reported narrative. 70 miles reported. Look up ODI 10442698 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

15V340000 · Steering:Electric Power Assist System

Reported: 2015-06-02 (June 2, 2015)

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

NHTSA campaign record ↗
17V024000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2017-01-10 (January 10, 2017)

Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

NHTSA campaign record ↗
19V001000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2019-01-07 (January 7, 2019)

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

NHTSA campaign record ↗
21V081000 · Air Bags:Frontal:Passenger Side:Inflator Module | Air Bags:Frontal:Driver Side:Inflator Module | Air Bags:Frontal

Reported: 2021-02-16 (February 16, 2021)

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

NHTSA campaign record ↗
21V158000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2021-03-10 (March 10, 2021)

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

2,516 unique complaints in this selection. Analysis snapshot: 2026-09-30.

69.1%Usable mileage1,738 / 2,516 records
100.0%Valid incident date2,516 / 2,516 records
100.0%Valid filing date2,516 / 2,516 records
100.0%Ordered incident and filing dates2,516 / 2,516 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200620072008200920102011201220132014201520162017201820192020
Steering
111.5%
ODI 10183588 · 5,000 mi

AT LESS THAN 5000 MILES MY CAR WOULD HESITATE WHEN GOING TO ACCELERATE. I HAVE TAKEN MY CAR TO THE DEALERSHIP AT LEAST 4 TIMES FOR THIS ISSUE. IT IS NOW IN THE SHOP AGAIN BECAUSE WHEN I WOULD TURN LEFT SOMETHING IN THE STEERING COLUMN WAS LOOSE. *JB

Look up ODI 10183588 at NHTSA ↗

201.9%
ODI 10238931 · 45,000 mi

2007 FORD FUSION - CRACKS IN FRONT SUBFRAME EFFECTING STEERING YESTERDAY I WAS INFORMED BY A FORD DEALER, DON REID FORD IN MAITLAND FLORIDA, THAT THE LIKELY EXPLANATION FOR THE "NOTCHY" FEEL IN MY STEERING WHEEL ON MY 2007 FORD FUSION IS PROBABLY DUE TO CRACKS AT WELD SEAMS IN THE FRONT SUBFRAME OF THE VEHICLE. I WAS TOLD BY ANOTHER FORD SERVICE TECH THAT THE ISSUE COULD ALSO BE A BAD STEERING COLUMN INTERMEDIATE SHAFT AS A RESULT OF THIS CONDITION. THIS VEHICLE IS 1 1/2 YEARS OLD AND SO FAR THE DEALER IS THINKING IT IS NOT COVERED UNDER W…

Look up ODI 10238931 at NHTSA ↗

110.8%
ODI 10455369 · 81,000 mi

OVER TIME THE VEHICLE DEVELOPED GRADUALLY MORE SLACKNESS AND FREE PLAY IN THE STEERING RESPONSE. I INITIALLY ATTRIBUTED THE CONDITION TO TIRE WEAR AND VEHICLE AGE. EVENTUALLY THE CONDITION BECAME SO SERIOUS THAT I WAS CERTAIN IT WAS NOT NORMAL, SO I DECIDED TO TRY AND DIAGNOSE THE CAUSE. UPON INVESTIGATION I DISCOVERED THAT THE STEERING RACK ASSEMBLY WAS MOVING AROUND ON ITS ATTACHMENTS IN RESPONSE TO STEERING INPUTS. I CHECKED THE MOUNTING BOLTS THAT SECURE THE RACK TO THE SUB-FRAME AND FOUND THAT TWO OF THE BOLTS WERE LOOSE ENOUGH TO BE T…

Look up ODI 10455369 at NHTSA ↗

161.6%
ODI 10275848 · 56 mi

2009 FORD FUSION FRONT END PULL OR DRIFT. I HAVE A FUSION THAT WILL LITERALLY RUN OFF THE ROAD WHEN HANDS ARE NOT CORRECTING THE STEERING. WHILE EVERYONE KNOWS IT IS UNSAFE TO DRIVE WITH NO HANDS ON THE WHEEL, WE ALL DO IT FROM TIME TO TIME AND IN MOST CARS THIS IS NOT A CONCERN SINCE THE CAR WILL GO STRAIGHT OVER A CONSIDERABLE DISTANCE. THIS CAR HOWEVER WILL RUN OFF THE ROAD IN A MATTER OF SECONDS AND IS A CONSIDERABLE SAFETY HAZARD. FORD'S RESPONSE TO THE PROBLEM IS TO INSTRUCT THEIR DEALERS THROUGH AN INTERNAL MEMO, NOT TO "ATTEMPT A REPAIR…

Look up ODI 10275848 at NHTSA ↗

1,64232.0%
ODI 10339693 · 1,300 mi

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHEN APPLYING THE BRAKES FROM ANY SPEED, THE STEERING WHEEL WOULD SLIGHTLY TURN TO THE RIGHT. THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT STATED HE NOTICED THAT FAILURE SINCE PURCHASING THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 1,300. UPDATED 08/11/10. *LJ THE CONSUMER STATED THE VEHICLE WOULD PULL TO THE LEFT OR RIGHT WHEN COMING TO A STOP. UPDATED 08/17/10*JB

Look up ODI 10339693 at NHTSA ↗

1,40550.4%
ODI 10395866 · 1,200 mi

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS EXITING A PARKING SPACE WHEN THE STEERING FAILED AND BECAME ABNORMALLY TIGHT. THE POWER STEERING CAME WARNING LIGHT DID NOT ILLUMINATE UNTIL AFTER THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE HE WAS AWAITING DIAGNOSIS OF THE FAILURE AND POSSIBLE REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 1,200.

Look up ODI 10395866 at NHTSA ↗

1,44157.3%
ODI 10422775 · 300 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THE VEHICLE WOULD EXPERIENCE AN INTERMITTENT LOSS OF POWER STEERING. THE CONTACT STATED THE SERVICE POWER STEERING LIGHT ILLUMINATES ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE STEERING RACK WILL NEED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300.

Look up ODI 10422775 at NHTSA ↗

38221.3%
ODI 10520192 · 700 mi

THE MOON ROOF WINDOW OPENED WITH OUT ANY BUTTON BEING PRESSED. STORM RAIN WAS STARTING. THERE WAS A LOT OF AUTO TRAFFIC. I WAS DRIVING , MY WIFE WAS SITTING NEXT TO ME AND THERE WAS A CAR COMING OUT OF A PARKING LOT TO THE LEFT OF ME AND PERPENDICULAR TO MY CAR :WHAT HAPPENED NEXT SIMULTANEOUSLY WAS: A. AUTO WENT INTO "COLLISION AVOIDANCE MODE"; WINDSHIELD SEVERAL RED LED WARNING LIGHTS BEGAN BLINKING, AND ALERT NOISE FROM AUTO STARTED , AND STEERING WHEEL SHUTTERED. THE LATER TWO ACTIONS ARE NOT TERRIBLY CLEAR TO ME B MY WIFE STARTED …

Look up ODI 10520192 at NHTSA ↗

31723.8%
ODI 10554243 · 2,400 mi

I WAS DRIVING HOME ON A 2 LANE HWY. AND MESSAGE CAME "STEERING FAULT SERVICE NOW" I CALLED THE DEALERSHIP FROM THE CAR AND WAS TOLD IF THE CAR WASN'T DOING ANYTHING ABNORMAL, KEEP DRIVING AND BRING IT IN MONDAY. I ARRIVED HOME SAFELY TURNED OFF CAR AND TOOK PKGS. IN THE HOUSE. I CAME BACK OUT AND STARTED THE CAR RIGHT AWAY AND THE MESSAGE WAS "LOSS OF STEERING" AND INDEED NO POWER STEERING. I CALLED FORD AND THEY SENT A TOW TRUCK DRIVER AND WE TOOK IT TO THE DEALERSHIP. IT HASN'T BEEN SERVICED YET. *TR

Look up ODI 10554243 at NHTSA ↗

15815.9%
ODI 10679654

RENTED CAR FROM ENTERPRISE CAR RENTAL (734)451-2499. CAR LOST POWER ON TWO OCCASIONS WHILE DRIVING. FIRST TIME AROUND 9:00 AM GOING EAST ON 401 IN CANADA, SECOND TIME AROUND 8:00 PM GOING WEST ON 402 IN CANADA. LOST POWER STEERING, ENGINE POWER, POWER BRAKES AND HEADLIGHTS. WAS ABLE TO SAFELY PULL OVER AND HAD TO PLACE CAR IN PARK AND RESTARTED CAR WITH IGNITION KEY. RENTAL CAR COMPANY PROVIDES TWO CAR KEYS WITH A BRAIDED CHAIN TO KEEP THE TWO KEYS TOGETHER AND TO DISCOURAGE CUSTOMER FROM SEPARATING THE KEYS (NEED WIRE CUTTERS TO SEP…

Look up ODI 10679654 at NHTSA ↗

17610.8%
ODI 10851865 · 400 mi

THE STEERING ASSIST, ELECTRIC POWER STEERING, HAD A "FAULT" AND THE CAR WOULD NOT START/CRANK. BEFORE THIS HAPPENED THE STEERING WAS STRANGE, IT WAS LIKE THERE WERE STRING WINDS WHEN DRIVING ON THE HIGHWAY, THE CAR WOULD SWAY SIDE TO SIDE.

Look up ODI 10851865 at NHTSA ↗

504.5%
ODI 10949943 · 1,650 mi

WAS DRIVING IN A PARKING LOT, BETWEEN 5-10 MPH WHEN THE CAR CLICKED LOUDLY. I LOST STEERING AND BRAKES, AND CAME TO A SUDDEN STOP. THE ENGINE HAD TURNED OFF, THE CAR HAD PUT ITSELF INTO PARK, AND THE INSTRUMENT PANEL WENT BACK AS IF I HAD OPENED THE DOOR WITH THE CAR SHUT OFF.

Look up ODI 10949943 at NHTSA ↗

194.3%
ODI 11083746 · 200 mi

SOLD CAR WITH OPEN RECALL FROM MAC HAIK FORD , GEORGETOWN, TX

Look up ODI 11083746 at NHTSA ↗

72.2%
ODI 11502472

While I drive my steering got stuck and stiffed. Hard to turn the wheels. Luckily when I entered my neighborhood stop the vehicle. Then I got the message from Ford Pass app saying *Electronic power steering control module fault and *collision warning system lost radar signal. If the steering stuck happened in highways while drive possibly life threatening issue

Look up ODI 11502472 at NHTSA ↗

105.5%
ODI 11531801

2020 Fusion Compressor one, delivered from factory went out-repaired Compressor 2 just went out Needs 3rd compressor now in 3 years or 38,000-Pending I was very concerned each time the compressor went out (x2) I was on the highway when it ceased up and I lost the ability to effectively control the vehicle. I was put in an unsafe position with the ceasing up and with excessive heat buildup with smelling burning. This was very scary and was unsafe and this part should be investigated for potential to cause harm and injury to those in t…

Look up ODI 11531801 at NHTSA ↗

Air Bags
31443.0%
ODI 10172785 · 14,800 mi

DT*: THE CONTACT STATED THE VEHICLE WAS IN AN ACCIDENT AT 55 MPH INTO A SAND DUNE. THE CAR ROLLED OVER FOUR TIMES AND THE AIR BAGS DID NOT DEPLOY. THERE WAS NO AIR BAG WARNING LIGHT ILLUMINATED PRIOR TO OR AFTER THE INCIDENT. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY AND HAS NOT BEEN TAKEN TO A SERVICE DEALER.*AK

Look up ODI 10172785 at NHTSA ↗

61457.7%
ODI 10186870

CUSTOMER FEELS THAT THE SEAT BELTS AND THE SIDE AIR BAGS ARE A HAZARD AND ARE NOT SAFE IN A ROLLOVER**CC THE CONSUMER STATED THE SEAT BELTS ARE NOT SAFE IN A ROLLOVER DUE TO THE INCORRECT ASSUMPTION THAT THE ROOF WILL REMAIN INTACT. THE CONSUMER ALSO STATED THE AIR BAGS ARE NOT HELPFUL BECAUSE OCCUPANTS MAY HAVE THEIR HEADS THROWN AGAINST THE SIDE WINDOWS BY A PREVIOUS MANEUVER OR IMPACT, BEFORE A SIDE IMPACT, ONLY TO HAVE THEIR NECKS BROKEN BY AN INFLATING AIR BAG. THE HEAD RESTRAINTS HAVE SUPPORTS THAT ARE TOO WEAK TO PREVENT INJURY IN A …

Look up ODI 10186870 at NHTSA ↗

63747.1%
ODI 10256340 · 9,000 mi

I WAS DRIVING HOME FROM WORK ON RT. 511OR LORAIN STREET IN OBERLIN, OHIO. THE LIGHT ON LORAIN AND S. PLEASANT WAS FLASHING. I HAD THE YELLOW FLASHING LIGHT I WAS DRIVING 35 THE SPEED LIMIT AND A GIRL WITH HER TWO CHILDREN DID NOT STOP FOR HER RED LIGHT AND I HIT HER T-BONE. MY AIRBAGS DID NOT DEPLOY AND MY SEATBELT DID NOT LOCK. THIS FORCED ME TO GRIP THE STEERING WHEEL WITH MY HANDS AND AS I DID THIS I BRUISED MY ARMS, CHEST FROM THE STEERING WHEEL TRAUMA. I RAISED UP FROM THE SEAT AND HIT THE TOP OF MY KNEES AND THEY ARE BRUISED. I WAS TAKEN…

Look up ODI 10256340 at NHTSA ↗

35935.1%
ODI 10386152 · 56,000 mi

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT FELL ASLEEP WHILE DRIVING AND WAS INVOLVED IN A CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS UNSURE OF THE EXACT SPEED THE VEHICLE WAS TRAVELING DURING THE FAILURE. A POLICE REPORT WAS FILED AND THE CONTACT SUFFERED MINOR INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE AND CURRENT MILEAGE WAS 56,000. THE VIN WAS UNAVAILABLE.

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59011.5%
ODI 10325611 · 3 mi

I BOUGHT A FORD FUSION 2010, JAN 6, SERVICETRACK LIGHT STAYS ON, DID NOT DRIVE. JAN 8 , SEND TO DEALER, DEALER SAID RCM(MODULE CONTROLS AIRBAG,ETC) IS NOT WORKING,ORDER RCM FROM FORD. THEY REPLACED THE RCM FOR THE NEW CAR, AND I NOTICED THAT "SERVICEADVANSETRAC " PROMPT USER AT THE START,COMES WITH A WARNING SOUND, ANNOY AND FEELS VERY UNSAFE,I DEAL WITH FORD BUT THEY CLAIM IT IS NORMAL!!!!!. I THINK THAT THIS IS STILL PROBLEM FROM RCM AND IT CONTROLS AIR BAG, I AM VERY VERY UPSET ABOUT THE CAR. *TR

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32911.8%
ODI 10555781 · 21,338 mi

VEHICLE WAS BEING DRIVEN SLOWLY TO PARKING AREA WHEN IT SUDDENLY ACCELERATED AND ENGINE KEPT REVVING UP AND IT LUNGED FORWARD AND CRASHED INTO A LARGE TREE, DEMOLISHING THE FRONT END. THE FORD PARTS PERFORMED EXACTLY AS THEY SHOULD HAVE, PREVENTING DAMAGE TO THE WINDSHIELD OR CABIN AREA, BUT AIRBAGS DID NOT DEPLOY. THE DRIVER WAS NOT INJURED BUT WAS SHAKEN UP BY THE ACCIDENT. UPON INSPECTION BY THE BODY SHOP AND MECHANIC, THE LINKAGE WAS BROKEN AND DAMAGED AND NEEDS FURTHER INVESTIGATION TO SEE IF A DEFECT IN THE LINKAGE WAS A CAUSE OR CONTR…

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40416.1%
ODI 10469494 · 5,100 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING 3 MPH AND CROSSING AN INTERSECTION WHEN ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BRUISED RIBS, TENDONITIS ON HER RIGHT ARM AND SHOULDER AND NECK PAIN. THE CONTACT MENTIONED THAT THE DRIVER OF THE OTHER VEHICLE SUSTAINED A BRUISED WRIST AND PAIN TO THE LEFT KNEE AND LEG. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURR…

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1015.6%
ODI 10513446 · 3,075 mi

PASSENGER AIRBAG LIGHT (INDICATING OFF) CONSTANTLY IS ON WHEN MY WIFE 125 LBS IS RIDING IN THE SEAT. THERE SEEMS TO BE A PROBLEM WITH THE SENSORS BECAUSE IF THE LIGHT IS OFF ANY MOVEMENT BY HER WILL CAUSE THE LIGHT TO GO ON. HAS BEEN BACK TO DEALER AND THEY WERE UNABLE TO FIND ANY SERVICE CODES INDICATING A PROBLEM. OUR SUGGESTION TO THEM WAS TO FORGO THE CODES AND PUT A PERSON IN THE SEAT AND TAKE A RIDE. WE WILL BE GOING BACK TO THE DEALER VERY SOON AND THEY CAN KEEP THE CAR UNTIL THE PROBLEM IS IDENTIFIED. *TR

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433.2%
ODI 10563447 · 15 mi

I AM THE ADULT CO-OWNER OF 2014 FORD FUSION HYBRID. THE DASHBOARD AIRBAG LIGHT IS LIT INDICATING THE AIRBAG IS OFF WHEN I OCCUPY THE FRONT PASSENGER SEAT. THE SERVICE MANAGER AT THE SELLING DEALERSHIP CLAIMS THE AIR BAG IS FUNCTIONING PROPERLY AND IS DESIGNED TO WORK IN CONJUNCTION WITH THE SEAT BELT. THEREFORE, FORD IS TELLING ME I MUST LEARN TO LIVE WITH THIS HAZARD. I UNDERSTAND A DISABLED AIRBAG IS INTENDED TO PROTECT CHILDREN. I AM NOT A CHILD! I AM THE ADULT, CO-OWNER AND CO-DRIVER OF THE CAR. I WEIGH 90 LBS AND AM 5'1'. I AM IN JEOPAR…

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383.8%
ODI 10723652 · 4,800 mi

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE, WHICH CAUSED THE CONTACT TO CRASH INTO A CONCRETE MEDIAN. THE CONTACT STATED THAT THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,800.

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493.0%
ODI 10882477 · 7,000 mi

2016 FORD FUSION WITH APPROXIMATELY 7,000 MILES. DRIVING CAR ON HIGHWAY AT APPROXIMATELY 70-80 MPH AND SUDDENLY AIRBAG LIGHT, WRENCH LIGHT AND CHECK ENGINE LIGHT SIMULTANEOUSLY APPEAR ON DASHBOARD. THE THROTTLE BECOMES COMPLETELY NON FUCTIONING AND VEHICLE LOSES ABILITY TO ACCEALERATE AND STARTS SHAKING. MUST PULL OVER TO TURN CAR OFF AND RESTART FOR TO RESUME NORMAL FUNCTIONING. HAPPENED MINIMUM 6 TIMES IN THE COURSE OF 200 MILE TRIP.

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262.3%
ODI 10927585

TAKATA RECALL: RECEIVED NOTICE OF RECALL IN JULY 2016. IT IS NOW 11/22/2016 AND I HAVE STILL NOT BEEN CONTACTED BY FORD INDICATING PARTS ARE AVAILABLE AND THAT REPAIR CAN BE SCHEDULED. I CONTACTED A LOCAL FORD DEALER LATE AUGUST AND THEY HAD NO INFORMATION ON THIS RECALL.

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51.1%
ODI 11132302

TAKATA AIRBAG. RECEIVED NOTICE OF AIRBAG RECALL OVER TWO YEARS AGO (JULY 2016). STILL TO REMEDY. WE WANT TO USE THE VEHICLE FOR VACATION TRAVEL BUT ARE WORRIED ABOUT THE SAFETY OF THE PERSON IN THE PASSENGER SEAT.

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41.3%
ODI 11185992 · 50,000 mi

COLLISION AT 35MPH FRONT END OF FUSION HIT THE ENTIRE PASSENGER SIDE OF ANOTHER VEHICLE . NO AIRBAG DEPLOYED. OTHER VEHICLE WAS TOTALED.

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42.2%
ODI 11449556 · 13,942 mi

The contact owns a 2020 Ford Fusion. The contact stated that after stopping to make a left turn; while in the middle of completing the turn, another vehicle approaching from the rear crashed into the driver’s side front and rear doors, dragging the vehicle for several feet before coming to a stop. The contact stated that the driver’s front and rear doors were completely destroyed however, none of the air bags deployed. The contact stated that she received some medical assistance at the scene but was then transported from the scene by an ambulan…

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Engine
476.4%
ODI 10459058 · 125,000 mi

CAR HAS MULTIPLE ISSUES WITH HARD REVS OF THE TRANSMISSION. IT HAS CAUSED ME TO HAVE TO SLOW BECAUSE IT FEELS LIKE THE ENTIRE CAR SHIFTS SO HARD THAT IT IS GONNA BREAK APART. CAR NOW DOES NOT EVEN REV. REVIEWED HUNDREDS OF COMPLAINTS ONLINE ABOUT SAME PROBLEM WITH THE 2006 FORD FUSION AND NOTHING IS BEING DONE. IT IS HORRIBLE! SOMETHING NEEDS TO BE DONE. THERE IS NO RECALL AND EVEN AFTER REPLACING PARTS ON THE TRANSMISSION OR THE ENTIRE TRANSMISSION AS HUNDREDS HAVE SAID THEY DID, THE PROBLEM STILL OCCURS SHORTLY THERE AFTER! *TR

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565.3%
ODI 10471809

SAME VEHICLE AS PREVIOUS COMPLAINT (WRONG YEAR SELECTED ON PREVIOUS COMPLAINT). THE VEHICLE IS A 2007 FORD FUSION SE V6 WITH SIX SPEED AUTOMATIC. WHILE ATTEMPTING TO MERGE, ANOTHER DRIVER WAS BLOCKING ME BY SPEEDING TO GET ALONGSIDE ME WHILE I WAS ON A MERGE LANE. THE OTHER DRIVER THEN MATCHED MY SPEED. I HIT THE BRAKES BECAUSE THE FUSION WILL NOT SLOW DOWN OTHERWISE. I THEN HIT FLOORED THE ACCELERATOR TO PREVENT ANOTHER VEHICLE FROM CLOSING THE GAP, AS HE WAS ATTEMPTING TO DO. THE CAR DID NOTHING FOR ABOUT 3 SECONDS EVEN THOUGH THE ACCELERAT…

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392.9%
ODI 10504753 · 96,242 mi

WHILE ON A TRIP TO NEW BUFFALO, MICHIGAN, MY 2008 FORD FUSION BEGAN TO SPUTTER AND LIMP (AS IF IT WERE RUNNING OUT OF GAS). THE VEHICLE CONTINUED TO SHAKE VIOLENTLY, AS I PULLED OVER TO THE SIDE OF THE ROAD. I THEN TURNED OFF THE CAR AND WAITED A FEW MINUTES. WHEN I TURNED IT ON AGAIN, THE CAR SEEMED TO HAVE MIRACULOUSLY RECOVERED. AS I PULLED OUT ONTO THE HIGHWAY, HOWEVER, THE ENGINE LIGHT STARTED FLASHING AND THE CAR BEGAN TO WHINE AND SPUTTER. SINCE IT WAS LATE ON A SUNDAY NIGHT AND THERE WERE NO REPAIR SHOPS OPEN, I WAS FORCED TO PARK…

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302.9%
ODI 10460295 · 52,000 mi

I WAS DRIVING TO THE DEALER TO HAVE THEM CHECK A TAPPING SOUND COMING FROM THE ENGINE THAT I HAD HEARD EARLIER THAT DAY. I MADE IT ABOUT 5 MILES FROM HOME, AND THE ENGINE HAD BLOWN, NO WARNING LIGHTS, NOTHING OTHER THAN THE SOUND THAT HAD JUST OCCURRED THAT MORNING. NOW I HAD MADE IT ABOUT 90K AFTER THE NEW ENGINE WAS INSTALLED (NOW AT 139000), AND AGAIN THE ENGINE HAS BLOWN. THIS TIME IT WAS A LITTLE WORSE, THE CAR HAD A SUDDEN INCREASE OF POWER, AND THEN ALL THE SUDDEN THERE WAS A LOUD BANG, AND A CLOUD OF WHITE SMOKE FOLLOWED BY SMOKE COMING…

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70013.6%
ODI 10458254 · 34,000 mi

ON 5/12/12 COMING HOME FROM A SOFTBALL TOURNAMENT WITH THE CRUISE ON AT AROUND 65 MPH THE YELLOW WRENCH LIGHT CAME ON. ENGINE WAS STILL RUNNING BUT COULD NOT ACCELERATE. COASTED INTO A CHURCH PARKING LOT. PUT THE CAR IN PARK AND RESTARTED. WHEN RESTARTING SEEMED HARD TO START...LIKE AN ALTERNATOR ISSUE. ARRIVED HOME SAFELY (WAS ABOUT 5 MILES FROM HOME WHEN INCIDENT HAPPENED). ON 5/13/12 (SUNDAY) SAME ISSUE EXCEPT IT HAPPENED 3 TIMES DURING A 30 MILE TRIP. THE LAST TIME I HAD PULLED OVER AND PUT IT INTO PARK I WAS WORRIED IT WOULDN'T STAR…

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2769.9%
ODI 10461267 · 42,200 mi

ON 6/7/12 WAS DRIVING CAR AND CHECK ENGINE LIGHT AND WRENCH LIGHT CAME ON WHILE DRIVING ON THE ROAD, 30 SECONDS LATER, ENGINE SHUT OFF COMPLETELY, COULD NOT ACCELERATE AND HAD TO GET THE VEHICLE TOWED TO THE DEALERSHIP. I WAS TOLD THAT THE PURGE VALVE AND FUEL FILLER PIPE HAD TO BE REPLACED. ON 6/11/12, PICKED UP MY VEHICLE FROM THE DEALERSHIP AND WAS CHARGED OVER $500 DOLLARS FOR THE SERVICE. 20 MINUTES LATER WHILE DRIVING ON I45 NORTH AT 65 MPH. SAME THING HAPPENED, CAR COMPLETELY TURNED OFF, HAD TO "COAST" TO THE SHOULDER AND AVOID ANY VEH…

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1114.4%
ODI 10464213 · 42,600 mi

WHILE DRIVING THE WRENCH LIGHT CAME ON AND LOST POWER. I COULDN'T ACCELERATE AND PULLED OVER. I ALMOST GOT REAR-ENDED. THE CAR STARTED SHAKING. I STARTED THE CAR BACK UP AND THE WRENCH LIGHT CAME OFF. DROVE AGAIN AND THE SAME PROBLEM HAPPENED WITHIN A MILE. *JS

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38521.5%
ODI 10488829 · 1,450 mi

WHILE DRIVING ON A CITY ROAD WITH MY FOOT ON THE GAS AT 35-40MPH, THE TRANSMISSION ERRATICALLY SHIFTED INTO A LOWER GEAR ON THE TRANSMISSION, CAUSING THE ENGINE RPMS TO NEAR INSTANTANEOUSLY TO GO FROM 1750-2000RPMS TO JUST OVER 4000RPMS. THROUGH THE RPM INCREASE THE VEHICLE MAINTAINED THE PREVIOUS 35-40MPH SPEED. ULTIMATELY, WAS FORCED TO BRAKE TO BRING THE ENGINE RPMS DOWN. *TR

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20415.3%
ODI 10610597 · 1,050 mi

1. BOTH THE CHECK ENGINE LIGHT AND AIRBAG LIGHT COME ON (AT DIFFERENT TIMES) WHILE THE CAR IS BEING DRIVEN. 2. WHEN CRANKING THE ENGINE DURING STARTING, THE CRANKING TIME TAKES ABOUT 4-5 SECONDS. THE EXTENDED CRANK TIME CONCERNS ME WITH RESPECT TO THE LONGEVITY OF THE STARTER AND BATTERY WEAR. 3. THE VEHICLE LOOSES POWER WHEN DRIVING UPHILL. WHAT'S EVEN MORE UPSETTING (CONSIDERING THE VERY LOW MILEAGE AN THE ISSUE HAPPENING ONLY 3 WEEKS INTO OWNERSHIP) IS THE FACT I'VE HAD THE CAR HAS BEEN TO DEALERSHIP 4 TIMES AND EVERY TIME I'M TOLD…

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27127.3%
ODI 10690915 · 5,120 mi

I WAS DRIVING SOUTHBOUND ON I-75 ALMOST TO PERRYSBURG IN THE MIDDLE LANE AND MY CAR COMPLETELY SHUT OFF. MY CAR WAS STILL IN DRIVE, BUT ALL THE LIGHTS ON MY DASH WENT BLACK AND WHEN I PRESSED ON THE GAS PEDAL I WASN'T GOING ANYWHERE. THERE WAS A TRUCK NEXT TO ME IN THE RIGHT HAND LANE, I WAITED FOR IT TO PASS AND THEN GOT OVER. I FINALLY MADE IT TO THE SHOULDER AND PUT MY CAR IN PARK. I THEN WAITED A COUPLE MINUTES AND RESTARTED MY CAR.

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44227.1%
ODI 10840404 · 3,200 mi

2016 FORD FUSION RECEIVED FROM DEALER ON DEC 2015. AT 39 MILES ON THE ODOMETER, FUSION WOULD NOT START, AND ALL ALARMS CAME ON (LOW TIRE PRESSURE, ENGINE OVERHEAT, PARKING BRAKE, PARKING SENSORS, ETC). CAR STARTED AFTER HITTING OK AND SEVERAL MORE CRANKS. FEB 2015 - AT ABOUT 2500 MILES, THE CAR WOULD NOT START FOR THE SECOND TIME, AND THE THIRD TIME WAS AT 3000 MILES, ALL WITH THE SAME EXACT ALARM BEHAVIOR. THE FOURTH TIME OCCURRED ON MARCH 7, 2016 WITH 3200 MILES ON ODOMETER; THE CAR DIED IN THE MIDDLE OF THE HIGHWAY AND WHILE GOING 45…

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39535.6%
ODI 10904931 · 2,000 mi

MY CAR, WITH 2K MILES, WOULD NOT START (PUSH BUTTON START, THIS IS THE PLUG-IN HYBRID "ENERGI" MODEL). AFTER BEING TOWED TO A DEALER, THEY HAD TO TEAR THE CAR APART TO FIND A BAD WIRING HARNESS AS PART OF THE HYBRID SYSTEM. THIS PART WAS UNAVAILABLE, AND I AM HAVING TO WAIT OVER 5 DAYS TO HAVE THE CAR REPAIRED. IN ADDITION, THE MANUFACTURER HAS NOT PROVIDED ANY ALTERNATE TRANSPORTATION AND INSTEAD TRIED TO GET ME TO BUY AN EXTENDED WARRANTY. HORRIBLE CUSTOMER SUPPORT FROM FORD. THIS IS A SAFETY FIX, AND THE CAR ITSELF JUST WOULDN'T RUN. T…

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20346.1%
ODI 11182876 · 1,868 mi

WHILE STOPPED AT A INTERSECTION FOR A RED LIGHT THE CAR COMPLETELY DIED. I COULDN'T TURN ON THE EMERGENCY FLASHERS, ROLL DOWN WINDOWS OR UNLOCK DOORS. EVERYTHING WAS DEAD. I WAS IDLING AT THE STOP LIGHT WHEN THIS HAPPENED.

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15348.6%
ODI 11258223 · 5,964 mi

STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019 AND SEPTEMBER 25 2019 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING. THE DASHBOARD WOULD SAY FULL ACCESSORY MODE ACTIVE, TRA…

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5128.0%
ODI 11470174

There is Exhaust smell of rotten eggs that enter the cabin while driving and it happens almost every drive. I have brought the car to the dealer where they ran tests but found no problems. As soon as I got the car back it started producing the rotten egg smell again.

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Power Train
9412.9%
ODI 10335093 · 67,000 mi

TRANSMISSION FAILED WITHOUT WARNING AT 67,000 MILES UPON ENTERING HIGHWAY WHERE ACCELERATION IS REQUIRED. UNABLE TO GET TO SPEED CONSISTENT WITH HIGHWAY TRAFFIC. AUTOMOBILE IS FORD FUSION, 2006. *TR

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605.6%
ODI 10258659

THE VEHICLE RESPONSE TO THE ACCELERATOR IS UNPREDICTABLE AND ALWAYS DELAYED. SOMETIMES THE CAR WILL INTERPRET A SMALL QUICK DEPRESSION OF THE ACCELERATOR THE SAME AS FLOORING THE ACCELERATOR. THERE IS ALWAYS A DELAY OF TWO TO THREE SECONDS BEFORE IT RESPONDS AT ALL. THE SAME ACTION CAN RESULT IN WIDELY VARYING RESPONSES OF THE ENGINE AND TRANSMISSION, APPARENTLY DEPENDING ON THE TEMPERATURE OF THE AIR AND ENGINE. THE ACCELERATOR IS VERY TOUCHY AND SEEMS TO USE ONLY A SMALL PORTION OF THE MOVEMENT. THAT COUPLED WITH THE TRANSMISSION CONSTANTLY S…

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443.3%
ODI 10405825 · 81,104 mi

USED VEHICLE PURCHASE 2 DAYS AGO, MY HUSBAND AND I DROVE THE CAR ON A TEST DRIVE AND IT WENT WELL, AFTER ALL THE PAPERS WERE DONE WE GOT IN THE CAR AND WENT TO GO EAT AND WHEN WE CAME OUT TO LEAVE AND I TRIED TO PULL THE INTO R AND IT WOULD NOT BUDGE SO MY HUSBAND TRIED TO DRIVE INSTEAD AND HE COULDN'T PULL IT IN TO R AND THIS HAPPENED WE IMMEDIATELY CALLED THE DEALER AND THEY SAID COME BACK AND THEY TRIED FOR ABOUT 20 MINUTES AND ASKED WE BRING IT BACK TOMORROW, SO WE DID AND THEY SAID OH WE ADJUSTED THE AUTOMATIC TRANSAXLE LINKAGE IT WON'T HA…

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181.8%
ODI 10344746 · 9,400 mi

SUDDEN ACCELERATION WHEN CAR WAS PUT INTO REVERSE. THE CAR ENGINE WAS TURNED OFF. FLOOR MAT WAS NOT TOUCHING THE GAS PEDAL. DEALER COULD NOT FIND ANY CODES IN CAR COMPUTER. CAR IS 2009 FORD FUSION, V-6, AWD. MODEL SEL. *TR

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81015.8%
ODI 10313517 · 6,700 mi

WHILE UNDER NORMAL DRIVING CONDITIONS AND HABITS, WE EXPERIENCED A COMPLETE INSTRUMENT CLUSTER FAILURE IN OUR 2010 FORD FUSION HYBRID THIS PAST SATURDAY, FEB 20. 2010. DURING THE SAME INCIDENT WE EXPERIENCED A SYMPTOM OF DIMINISHED POWER WHILE ACCELERATING AS WELL AS OVERLY SENSITIVE AND /OR MUSHY BRAKES. THERE HAVE BEEN OTHER REPORTED INSTANCES WHERE THE BRAKE SYSTEM HAS GLITCHED AS WELL DURING REGENERATIVE BRAKING CAUSING AN ABRUPT APPLICATION OF HYDRAULIC SYSTEM OVER RIDING THE REGENERATIVE SYSTEM, BRAKE SYSTEM CONTINUES TO HAVE ISSUES EVEN …

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2619.4%
ODI 10412705 · 2,000 mi

I WAS TRAVELING ABOUT 35 TO 40MPH WHEN THE CAR STARTING ACTING UP. ANYTIME I HAD TO SLOW DOWN AND THEN SPEED UP THE RPM WOULD NOT SHIFT, WHEN IT DID SHIFT IT WOULD JERK THE CAR FORWARD. I ALSO HAVE BEEN HAVING AN ISSUE WHERE I WOULD STEP ON THE GAS AND IT WOULD ACT AS IF IT WAS IN NEUTRAL. THIS CONTINUES TO HAPPEN AND I FEAR THAT ONE OF THESE TIMES I WILL BE IN AN ACCIDENT WITH MY KIDS IN THE CAR. THESE ARE ALL TRANSMISSION ISSUES, I HAVE BROUGHT IT IN TWICE NOW FIRST TIME THEY DID THE TSB WHICH WAS TO RESET THE PCM AND MY AC WASN'T AND STILL I…

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1566.2%
ODI 10442321 · 990 mi

ON JANUARY 2ND, 2012 ON 2-SEPARATE OCCASIONS THE ENGINE ACCELERATED TO ALMOST 6000 RPM WHILE I WAS STOPPED OR NEARLY STOPPED WHILE PARKING THE CAR. THE CAR WAS IN DRIVE AND I HAD MY RIGHT FOOT ON THE BRAKE BUT THE ENGINE ACCELERATION HAPPENED VERY QUICKLY AND ON THE SECOND INCIDENT THE BRAKES WERE NOT HOLDING THE CAR. I WAS ABLE TO GET THE TRANS INTO NEUTRAL UNTIL THE ACCELERATION DIED DOWN TO THE NORMAL RPM. ON THE SECOND OCCASION I SHUT THE IGNITION OFF 2-TIMES BEFORE THE ACCELERATION STOPPED. I HAVE HAD THIS PROBLEM WITH PRIOR CARS AND THE M…

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27115.1%
ODI 10488829 · 1,450 mi

WHILE DRIVING ON A CITY ROAD WITH MY FOOT ON THE GAS AT 35-40MPH, THE TRANSMISSION ERRATICALLY SHIFTED INTO A LOWER GEAR ON THE TRANSMISSION, CAUSING THE ENGINE RPMS TO NEAR INSTANTANEOUSLY TO GO FROM 1750-2000RPMS TO JUST OVER 4000RPMS. THROUGH THE RPM INCREASE THE VEHICLE MAINTAINED THE PREVIOUS 35-40MPH SPEED. ULTIMATELY, WAS FORCED TO BRAKE TO BRING THE ENGINE RPMS DOWN. *TR

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22717.1%
ODI 10550785 · 29 mi

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED WHILE PARKING THE VEHICLE IT SURGED FORWARD ACROSS THE PARKING MEDIUM AND CRASHED INTO A PARKED VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER; HOWEVER, THE DIAGNOSTIC TEST DID NOT DETERMINE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FRONT END OF THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 29. UPDATED 01/07/2014*LJ UPDATED 1/14/2014 *JS

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13813.9%
ODI 10695073 · 535 mi

I RENTED A 2015 FORD FUSION SE4 FOR 2 WEEKS FROM ENTERPRISE RENTAL CAR LOCATION AT 2090 N SR7, HOLLYWOOD, FL 33021, PH.NO. [phone removed]. DURING THE DRIVE BACK TO ENTERPRISE TO RETURN THE VEHICLE, MY KNEE BRUSHED UP AGAINST THE FOB DANGLING FROM THE KEYED IGNITION SWITCH, THE KEY ROTATED TO THE ACC POSITION FROM THE RUN/ON POSITION AND THE ENGINE STOPPED. I WAS IN DRIVE AT THE TIME, SO I STOPPED THE VEHICLE, PLACED THE TRANSMISSION SHIFTER IN PARK AND RESTARTED THE ENGINE. ON ARRIVAL AT ENTERPRISE WHILE STOPPED IN THEIR PARKING LOT WITH FOOT…

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29518.1%
ODI 10750248 · 2,000 mi

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION SLIPPED WHEN SHIFTED INTO SECOND OR THIRD GEAR. IN ADDITION, THE CONTACT MENTIONED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

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30027.0%
ODI 10904931 · 2,000 mi

MY CAR, WITH 2K MILES, WOULD NOT START (PUSH BUTTON START, THIS IS THE PLUG-IN HYBRID "ENERGI" MODEL). AFTER BEING TOWED TO A DEALER, THEY HAD TO TEAR THE CAR APART TO FIND A BAD WIRING HARNESS AS PART OF THE HYBRID SYSTEM. THIS PART WAS UNAVAILABLE, AND I AM HAVING TO WAIT OVER 5 DAYS TO HAVE THE CAR REPAIRED. IN ADDITION, THE MANUFACTURER HAS NOT PROVIDED ANY ALTERNATE TRANSPORTATION AND INSTEAD TRIED TO GET ME TO BUY AN EXTENDED WARRANTY. HORRIBLE CUSTOMER SUPPORT FROM FORD. THIS IS A SAFETY FIX, AND THE CAR ITSELF JUST WOULDN'T RUN. T…

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10423.6%
ODI 11209160

CHANGES GEARS ON ITS OWN EXAMPLE-AFTER GETTING IN THE CAR PUTTING SEAT BELT ON, PUTTING FOOT ON BRAKE AND STARTING THE CAR, PUTTING CAR IN REVERSE,CHECKING MIRRORS USING THE BACKUP CAMERA I LOOK ONE MORE TIME. I WAS IN A BUSY PARKING LOT. LET MY FOOT OFF THE BRAKE WHEN IT WENT INTO PARK. AN OTHER TIME WAS AT THE BANK I PUT THE CAR IN REVERSE TO GET CLOSER TO THE WINDOW THEN TO GET CLOSER I PUT CAR IN DRIVE IT WENT BACK TO PARK. AN OTHER TIME I HAD PULLED OUT OF MY DRIVE WAY STOP TO PUT THE CAR IN DRIVE STARTED TO MOVE FORWARD WHEN IT WENT …

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6420.3%
ODI 11258223 · 5,964 mi

STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019 AND SEPTEMBER 25 2019 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING. THE DASHBOARD WOULD SAY FULL ACCESSORY MODE ACTIVE, TRA…

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6435.2%
ODI 11383303 · 17,500 mi

THE TOUCHSCREEN DISPLAY IS NOT WORKING. IT TURNED COMPLETELY BLACK. I CANNOT CHANGE THE RADIO STATION. I SHUT OFF MY CAR AND TURNED IT BACK ON AND IT IS STILL NOT WORKING HAD TO HARD RESET THE SYSTEM CAR ALSO SHIFTS HARD IN AND OUT OF PARK AND REVERSE, MAKES A CLUNKING SOUND AND SHIFTS HARD IN FIRST AND SECOND

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Service Brakes
273.7%
ODI 10515691 · 120,000 mi

TL* THE CONTACT OWNS A 2006 FORD FUSION. THE CONTACT STATED THAT WHILE PARKING, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT ALSO MENTIONED THAT THE BRAKES FAILED TO RESPOND, CAUSING THE CONTACT TO CRASH INTO A BUILDING. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 120,000. *TR

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12611.8%
ODI 10533506 · 68,380 mi

WHEN BACKING OUT OF A PARKING SPOT I DEPRESSED THE BRAKE PEDAL AND IT WENT STRAIGHT TO THE FLOOR. THE CAR DID NOT STOP. I PUT CAR IMMEDIATELY INTO PARK AND THEN PUMPED BRAKES. PRESSURE SEEMED TO RETURN TO THE BRAKES SO I PROCEEDED TO BACK OUT AGAIN, TESTING BRAKES CONSISTENTLY. BRAKES SEEMED TO RESPOND BUT SEEMED "SOFT" STILL. I DROVE CAR TO MECHANIC WITHOUT INCIDENT, THINKING THE PROBLEM WAS THE MASTER CYLINDER. MECHANIC INFORMED ME THAT THE PROBLEM WAS NOT THE MASTER CYLINDER BUT RATHER THE ABS HYDRAULIC CONTROL MODULE AND THAT HE HAD SEEN TH…

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47935.4%
ODI 10489124 · 83,000 mi

WAS DRIVING AND AS I WENT AROUND A CORNER, THE BRAKE PEDAL (WHICH WAS SLIGHTLY DEPRESSED) WENT COMPLETELY TO THE FLOOR. LOST ALL PRESSURE. I PULLED INTO A PARKING LOT. TURNED CAR OFF AND BACK ON. GRADUALLY PRESSURE RESUMED. DROVE ANOTHER DAY OR SO AND IT HAPPENED AGAIN WHILE I WAS GOING STRAIGHT. I WENT TO THE DEALER. HAD MY MASTER CYLINDER, BRAKES, ROTORS, AND BRAKE BOOSTER ALL REPLACED. THAT WAS THE BEGINNING OF SEPTEMBER. NOW IN DECEMBER, IT IS HAPPENING AGAIN. *TR

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47346.3%
ODI 10458620 · 28,000 mi

WHILE DRIVING ON THE EXPRESSWAY THE REAR BRAKES SEIZED. WHEN I PARKED THE CAR THE REAR BRAKES WERE OMITTING A FOUL ODOR AND THE REAR WHEEL RIMS WERE SCALDING HOT TO THE TOUCH. I TOOK THE VEHICLE IN TO THE DEALERSHIP WHO SAID THE SPRINGS IN THE CALIPER STUCK REQUIRING NEW BRAKE PADS, THE DISCS TO BE MACHINED AND A LUBRICATION OF ALL INTERNAL COMPONENTS. THE DEALERSHIP STATED IT IS A MAINTENANCE ISSUE DESPITE BEING SOLELY MAINTAINED BY THE DEALERSHIP AND THERE IS NO NOTICE IN THE OWNERS MANUAL OR SERVICE AS TO LUBRICATING THE INTERNAL BRAKE CO…

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4378.5%
ODI 10459278 · 2,000 mi

AT 2000 MILES HAD CAR BACK FOR BRAKES.ITS BEEN BACK 8 TIMES. THEY HAVE CUT THE ROTORS AND REPLACED PADS AND STILL JUMPS AFTER ABOUT 5000 MILES. VIBRATION IN CAR THAT THEY COULDNT FIND Y. REPLACED TROTTLE BODY . THERE IS AN ISSUE WITH THE BRAKES THEY NEED TO FIND OUT WHATS WRONG. THEY HAVE CUT THE ROTORS DOWN TO THE POINT THEY REPLACED THEM AND THE ONES ON THE FRONT ARENT 6 MONTHS OLD AND THEY CUT THEM AGAIN. *TT

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1696.1%
ODI 10463160 · 37,000 mi

6/14/12 CAR WAS LOW ON FUEL, BUT NOT ON EMPTY AND MESSAGE INDICATED 32 MILES TO E. DRIVING UP HILL CAR LOST POWER, DID NOT DIE, MOVED VERY SLOWLY. ABLE TO GET OFF STREET INTO PARKING LOT OF RESTAURANT. CAR SEEMED TO REGAIN POWER, SO TRIED TO PULL BACK ON STREET GOING DOWN HILL, BUT AT EDGE OF LOT, I REALIZED THE BRAKES WERE NOT RESPONDING. I MANAGED TO AVOID CAR COMING AND WAS ABLE GET BACK INTO THE PARKING LOT AS PULLING INTO PARKING SPOT NOW SLIGHT SURGE OF SPEED BUT STILL NO BRAKES AND HIT RESTAURANT'S SIGN. TOOK CAR TO DEALER, COULD NOT …

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1044.1%
ODI 10503553 · 13,000 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHENEVER IT RAINED AND THE VEHICLE SAT OVERNIGHT, THE NEXT MORNING THE BRAKES WOULD GRIND FOR A MILE OR WOULD SEIZE. THE CONTACT STATED THAT AFTER GOING A MILE, THE BRAKES FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT IT WAS NORMAL AND THEY WOULD REPLACE THEM. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 13,000....UPDATED 04/25/13 *BF UPDATED 05/…

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533.0%
ODI 10520192 · 700 mi

THE MOON ROOF WINDOW OPENED WITH OUT ANY BUTTON BEING PRESSED. STORM RAIN WAS STARTING. THERE WAS A LOT OF AUTO TRAFFIC. I WAS DRIVING , MY WIFE WAS SITTING NEXT TO ME AND THERE WAS A CAR COMING OUT OF A PARKING LOT TO THE LEFT OF ME AND PERPENDICULAR TO MY CAR :WHAT HAPPENED NEXT SIMULTANEOUSLY WAS: A. AUTO WENT INTO "COLLISION AVOIDANCE MODE"; WINDSHIELD SEVERAL RED LED WARNING LIGHTS BEGAN BLINKING, AND ALERT NOISE FROM AUTO STARTED , AND STEERING WHEEL SHUTTERED. THE LATER TWO ACTIONS ARE NOT TERRIBLY CLEAR TO ME B MY WIFE STARTED …

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886.6%
ODI 10676229 · 15,800 mi

I AVOIDED ANOTHER VEHICLE THAT CUT ME OFF ON THE EXPRESSWAY BY HONKING THE HORN, SLAMMING ON THE BRAKES AND QUICKLY CHANGING LANES. AS SOON AS I MANEUVERED INTO AN EMPTY LANE, MY VEHICLES INSTRUMENT PANEL WENT DARK, THE HORN STOPPED SOUNDING, ALL GAUGES WENT TO ZERO AND THE CAR LOST ALL ELECTRIC POWER (INCLUDING STEERING ASSIST) AND THE ENGINE STUMBLED. AFTER A SECOND OR TWO EVERYTHING ON THE INSTRUMENT PANEL RESET. ONCE EVERYTHING CAME BACK ON, THE ENGINE WAS ON A REDUCED POWER MODE AND PUSHING THE ACCELERATOR TO THE FLOOR DID NOT MAKE THE CA…

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828.3%
ODI 10679654

RENTED CAR FROM ENTERPRISE CAR RENTAL (734)451-2499. CAR LOST POWER ON TWO OCCASIONS WHILE DRIVING. FIRST TIME AROUND 9:00 AM GOING EAST ON 401 IN CANADA, SECOND TIME AROUND 8:00 PM GOING WEST ON 402 IN CANADA. LOST POWER STEERING, ENGINE POWER, POWER BRAKES AND HEADLIGHTS. WAS ABLE TO SAFELY PULL OVER AND HAD TO PLACE CAR IN PARK AND RESTARTED CAR WITH IGNITION KEY. RENTAL CAR COMPANY PROVIDES TWO CAR KEYS WITH A BRAIDED CHAIN TO KEEP THE TWO KEYS TOGETHER AND TO DISCOURAGE CUSTOMER FROM SEPARATING THE KEYS (NEED WIRE CUTTERS TO SEP…

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845.2%
ODI 10840404 · 3,200 mi

2016 FORD FUSION RECEIVED FROM DEALER ON DEC 2015. AT 39 MILES ON THE ODOMETER, FUSION WOULD NOT START, AND ALL ALARMS CAME ON (LOW TIRE PRESSURE, ENGINE OVERHEAT, PARKING BRAKE, PARKING SENSORS, ETC). CAR STARTED AFTER HITTING OK AND SEVERAL MORE CRANKS. FEB 2015 - AT ABOUT 2500 MILES, THE CAR WOULD NOT START FOR THE SECOND TIME, AND THE THIRD TIME WAS AT 3000 MILES, ALL WITH THE SAME EXACT ALARM BEHAVIOR. THE FOURTH TIME OCCURRED ON MARCH 7, 2016 WITH 3200 MILES ON ODOMETER; THE CAR DIED IN THE MIDDLE OF THE HIGHWAY AND WHILE GOING 45…

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504.5%
ODI 10911305 · 80 mi

THIS CAR DIDN'T STOP WITH IN 40FT WHEN THE SPEED IS 25 MPH AND HAPPENED TO COLLIDE WITH ANOTHER CAR WHICH CHANGED LANES ABRUPTLY.

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40.9%
ODI 10966363 · 114,000 mi

ABS PUMP FAILURE. ABS PUMP FAILS DURING AN ANTI-LOCK EVENT CAUSING PEDAL TO GO TO FLOOR AND NO STOPPING POWER. OCCUR SPORADICALLY WHEN ON ICE/SLUSH/SNOW OR WHEN BRAKING ON A ROUGH RODE.

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41.3%
ODI 11192391 · 8,070 mi

TL* THE CONTACT OWNS A 2019 FORD FUSION. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL SEIZED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE ACCELERATOR PEDAL RETURNED TO NORMAL. IN ADDITION, THE CONTACT STATED THAT THE BRAKES SEIZED WHILE IN TRAFFIC THIS WEEK, WHICH ALMOST CAUSED A CRASH AND THE CHECK MANUAL WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO FLAMMER FORD (3335 COMMERCIAL WAY, SPRING HILL, FL 34606, [phone removed]) WHERE IT WAS DIAGNOSED THAT AN AUTO STOP/START MODULE NEEDED TO BE INSTALLED.…

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105.5%
ODI 11470252

The contact owns a 2020 Ford Fusion. The contact stated that their husband was coming to a stop light at approximately 5 mph, he attempted to stop the vehicle by depressing the brake pedal but the vehicle failed to respond. In order to avoid a crash, the driver veered to the right where they went over a curb, into a bush, and eventually came to a stop by crashing into a guard wire. The driver then drove the vehicle in a parking lot nearby and when attempting to stop the vehicle again, the vehicle failed to stop again. The driver had to place t…

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Electrical System
628.5%
ODI 10324073 · 44,983 mi

2006 FORD FUSION KEY WILL NOT COME OUT OF IGNITION; GEAR SHIFT DOES NOT GO INTO PARK EVEN THOUGH IT LOOKS AS THOUGH IT HAS. *TR

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474.4%
ODI 10260313 · 42,000 mi

THE 2007 FORD FUSION DEVELOPED ERRATIC ELECTRICAL POWER AND STARTING FAILURE. DEALERSHIP FOUND THAT THE BATTERY CABLES HAD ESSENTIALLY DISINTEGRATED FROM BATTERY POSTS ALONG CONSIDERABLE LENGTH OF THE CABLES, ALSO DESTROYING THE BATTERY WITH EXCESSIVE CORROSION AND SPLITTING THE PLASTIC CABLE SHEATHS. VEHICLE WAS ONLY 2 YEARS OLD BUT HAD 42,000 MI. A QUICK INTERNET SEARCH IMMEDIATELY FOUND 3 OTHER 2006-2007 FUSIONS WITH SAME OCCURRENCE, ALL JUST SLIGHTLY OVER THE 36,000MI WARRANTY AND NOT COVERED. FORD HAS NOT ISSUED A TSB, HAS NOT VOLUNTEERED …

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282.1%
ODI 10263046 · 13,000 mi

CUSTOMER WAS TRAVELING ON ROADWAY WHEN HE NOTICED SMOKE. PULLED OVER AND OPENED HOOD TO HAVE SMOKE BILLOW OUT. INSPECTION OF VEHICLE BY INDEPENDENT APPRAISER SHOWS THERE IS A DEFECTIVE GROUND STRAP THAT CAUSED LOSS. THIS APPRAISER HAS SEEN 2 OF THESE LOSSES IN THE PAST WEEK WITH SAME IGNITION SOURCE. FORD MOTOR CO CUSTOMER SERVICE WOULD NOT PROVIDE ANY ASSISTANCE IN REPORTING THIS PROBLEM SO THAT THIS CAN BE AVOIDED FOR OTHER PEOPLE. *TR

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222.2%
ODI 10399403 · 44,600 mi

THERE'S WAS A FIRE THAT STARTED ON ELECTRICAL WIRING LEADING TO MY RIGHT FRONT WHEEL ON MY 2009 FORD FUSION SE V6 I THINK IT WAS CAUSE BY THE CRUISE CONTROL SYSTEM THAT FORD HAS BEEN HAVING PROBLEM WITH I WAS DRIVING ON THE INTERSTATE WHEN THE FIRE HAPPEN THE MINNEAPOLIS FIRE DEPT TOLD ME TO HAVE IT INSPECTED AT A FORD DEALERSHIP. *TR

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3196.2%
ODI 10312927 · 2,000 mi

OUR 2010 FORD FUSION IS STARTING TO SPLIT TO SPLIT AT THE SEAMS LITERALLY. ON THE PASSENGER FRONT DOOR ON THE ARMREST WHERE THE WINDOW SWITCH IS, THE PANEL IS STARTING TO SEPARATE & COME APART. THE TOP OF THE PANEL BULGES UPWARDS AS IF SOMETHING IN THE DOOR IS PUSHING IT UP. MY CONCERN IS ESPECIALLY HERE IN NJ WITH THE RECENT SNOW & RAIN, MOISTURE & DUST COULD COME IN THROUGH THE CRACK & EITHER SHORT OUT OR DISABLE THE ELECTRICAL WIRING IN THE DOOR (SPEAKERS, WINDOW, ETC). THE FAILURE STARED AT 2000 MILES & THE SPLIT GETS BIGGER EACH DAY & CURR…

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1997.1%
ODI 10407721 · 4,006 mi

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT HE WAS UNABLE TO TOW THE VEHICLE WITHOUT THE BATTERY GOING DEAD. THE DEALER ADVISED THE CONTACT TO CONNECT A BATTERY DISCONNECT HOWEVER, WHEN THE BATTERY DISCONNECT WAS ADDED, THE VEHICLE BEING TOWED HAD NO AUXILIARY BRAKES. THE DEALER ALSO ADVISED THE CONTACT TO DISCONNECT SOME FUSES UNDERNEATH THE VEHICLE BUT DUE TO THE CONTACT'S PHYSICAL CONDITION IT WAS IMPOSSIBLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 4,006. UPDATED 07/2…

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1606.4%
ODI 10441519 · 548 mi

DRIVING ON THE FREEWAY IN TORRANCE CA AT 65 MPH WHEN THE CAR BEGAN TO BUCK AND JERK AND SLOWED TO ABOUT 30 MPH. IT WOULD NOT TAKE ANY MORE POWER OR ACCELERATION. I WAS IN THE RIGHT LANE AND WAS ABLE TO EXIT AND PARK AND I THEN NOTED THE TEMP GAUGE SHOWED HOT ALTHOUGH THE ENGINE DID NOT APPEAR HOT. HAD IT TOWED TO DEALER WHO DIAGNOSED THE PROBLEM AS A FAULTY TEMP SENSOR THAT SHOWED THE ENGINE WAS OVERHEATING AND CAUSIG THE ENGINE TO GO INTO THE PARTIAL SHUT-DOWN MODE. THIS HAS HAPPENED OFTEN ENOUGH THAT FORD HAS A SERVICE BULLETIN OUT ON THE PRO…

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1578.8%
ODI 10490793 · 850 mi

WHEN THE VEHICLE WAS TO BE STARTED TURNED THE KEY FORWARD TO START AND IT DIDN'T START, THE KEY RETURNED THEN THE CAR STARTED AFTER THE KEY RETURNED TO KEY IN POSITION, THIS HAS HAPPENED A FEW TIMES SINCE AND SEEMS TO BECOME MORE REGULAR I NOW HAVE 4,972 MILES ON THE CAR AND HAD THIS HAS TAKEN PLACE 8 TIME SINCE I WILL ADVISE THE DEALER WHEN MY CAR IS IN FOR RECALL NOTICE#12C27 1/3/2013 *TR

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15111.4%
ODI 10558292 · 1,000 mi

WHILE DRIVING ON AN INTERSTATE, I TURNED MY WIPERS ON DURING A HEAVY RAIN STORM. WITHIN A FEW SECONDS, THE WIPERS STOPPED. TOOK THE VEHICLE TO THE SERVICE DEPARTMENT THE NEXT MORNING WITH ONLY 1000 MILES. SERVICE ADVISER HAD THE WINDSHIELD MOTOR REPLACED (AFTER PUTTING ONLY 1000 MILES ON THE VEHICLE). AFTER GETTING THE CAR BACK, THE WIPERS SQUEAKED AWFUL DURING THE NEXT RAIN FALL. TOOK THE CAR BACK AND THEY REPLACED THE WIPERS. UNLESS IT IS RAINING STEADILY, THE WIPERS SQUEAK IF IT IS JUST DRIZZLING. NOT AS BAD, BUT THEY CONTINUE. *TR

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949.5%
ODI 10679654

RENTED CAR FROM ENTERPRISE CAR RENTAL (734)451-2499. CAR LOST POWER ON TWO OCCASIONS WHILE DRIVING. FIRST TIME AROUND 9:00 AM GOING EAST ON 401 IN CANADA, SECOND TIME AROUND 8:00 PM GOING WEST ON 402 IN CANADA. LOST POWER STEERING, ENGINE POWER, POWER BRAKES AND HEADLIGHTS. WAS ABLE TO SAFELY PULL OVER AND HAD TO PLACE CAR IN PARK AND RESTARTED CAR WITH IGNITION KEY. RENTAL CAR COMPANY PROVIDES TWO CAR KEYS WITH A BRAIDED CHAIN TO KEEP THE TWO KEYS TOGETHER AND TO DISCOURAGE CUSTOMER FROM SEPARATING THE KEYS (NEED WIRE CUTTERS TO SEP…

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1438.8%
ODI 10840404 · 3,200 mi

2016 FORD FUSION RECEIVED FROM DEALER ON DEC 2015. AT 39 MILES ON THE ODOMETER, FUSION WOULD NOT START, AND ALL ALARMS CAME ON (LOW TIRE PRESSURE, ENGINE OVERHEAT, PARKING BRAKE, PARKING SENSORS, ETC). CAR STARTED AFTER HITTING OK AND SEVERAL MORE CRANKS. FEB 2015 - AT ABOUT 2500 MILES, THE CAR WOULD NOT START FOR THE SECOND TIME, AND THE THIRD TIME WAS AT 3000 MILES, ALL WITH THE SAME EXACT ALARM BEHAVIOR. THE FOURTH TIME OCCURRED ON MARCH 7, 2016 WITH 3200 MILES ON ODOMETER; THE CAR DIED IN THE MIDDLE OF THE HIGHWAY AND WHILE GOING 45…

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12010.8%
ODI 10904931 · 2,000 mi

MY CAR, WITH 2K MILES, WOULD NOT START (PUSH BUTTON START, THIS IS THE PLUG-IN HYBRID "ENERGI" MODEL). AFTER BEING TOWED TO A DEALER, THEY HAD TO TEAR THE CAR APART TO FIND A BAD WIRING HARNESS AS PART OF THE HYBRID SYSTEM. THIS PART WAS UNAVAILABLE, AND I AM HAVING TO WAIT OVER 5 DAYS TO HAVE THE CAR REPAIRED. IN ADDITION, THE MANUFACTURER HAS NOT PROVIDED ANY ALTERNATE TRANSPORTATION AND INSTEAD TRIED TO GET ME TO BUY AN EXTENDED WARRANTY. HORRIBLE CUSTOMER SUPPORT FROM FORD. THIS IS A SAFETY FIX, AND THE CAR ITSELF JUST WOULDN'T RUN. T…

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235.2%
ODI 11182876 · 1,868 mi

WHILE STOPPED AT A INTERSECTION FOR A RED LIGHT THE CAR COMPLETELY DIED. I COULDN'T TURN ON THE EMERGENCY FLASHERS, ROLL DOWN WINDOWS OR UNLOCK DOORS. EVERYTHING WAS DEAD. I WAS IDLING AT THE STOP LIGHT WHEN THIS HAPPENED.

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3410.8%
ODI 11258223 · 5,964 mi

STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019 AND SEPTEMBER 25 2019 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING. THE DASHBOARD WOULD SAY FULL ACCESSORY MODE ACTIVE, TRA…

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3720.3%
ODI 11328319 · 4,051 mi

TL* THE CONTACT OWNS A 2020 FORD FUSION. THE CONTACT STATED THAT THE BACKUP CAMERA REMAINED ON WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE WAS TAKEN TO THE ROYAL OAK FORD DEALER, LOCATED AT: 27550 WOODWARD AVE, ROYAL OAK, MI 48067, WHERE THE SENSOR WAS REPLACED. THE CONTACT STATED THAT WHILE DRIVING HOME, THE VEHICLE HIT A POT HOLE, THE FRONT PASSENGER'S TIRE WENT FLAT. THERE WAS NOT SPARE TIRE. THE CONTACT'S HUSBAND PURCHASED A NEW TIRE, JACKED THE VEHICLE UP TO REPLACE THE TIRE. WHILE ON THE JACK, THE VEHICLE WENT IN REVERSE, ROLLED BACK A…

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Vehicle Speed Control
283.8%
ODI 10334996 · 27,635 mi

TL*THE CONTACT OWNS A 2006 FORD FUSION. ON JUNE 4, 2010, THE CONTACT STATED THAT WHEN HE TURNED ON THE VEHICLE, THE RPMS INCREASED RAPIDLY. THE RPMS INCREASED TO 3,500 WHEN IT WAS NORMALLY ON 900. THE VEHICLE BEHAVED THAT WAY FOR ABOUT SIXTEEN MILES SO THE CONTACT PARKED IT AND LET IT SIT FOR TWO HOURS. WHEN HE RESTARTED IT, THE VEHICLE BEHAVED NORMAL. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 27,635.

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333.1%
ODI 10258651 · 12,965 mi

THE VEHICLE DOES NOT RESPOND TO THE COMMANDS OF THE DRIVER IN A TIMELY FASHION AND THE RESPONSE IS UNPREDICTABLE. WHILE WAITING TO MAKE A LEFT TURN FROM A FOUR LANE UNDIVIDED CITY STREET, A PEDESTRIAN CROSSED IN FRONT OF ME IN A CROSSWALK. AFTER THE PEDESTRIAN HAD CROSSED, I PROCEEDED TO MAKE A LEFT TURN BUT THE PEDESTRIAN DID NOT STOP. INSTEAD, HE MADE A SUDDEN TURN TO HIS RIGHT AND PROCEEDED ACROSS THE CROSSWALK WITHOUT LOOKING. I STOPPED PART WAY ACROSS THE INSIDE LANE OF ONCOMING TRAFFIC. THE PEDESTRIAN STOPPED IN THE MIDDLE OF THE CROS…

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211.6%
ODI 10215290 · 5,400 mi

ACCELERATED FROM STOP SIGN AND ACCELERATOR STUCK AT HALF WIDE OPEN. HAD TO USE BRAKE TO STOP THE VEHICLE. THIS CAR WOULD NOT DECELERATE AND IT WAS VERY DIFFICULT TO STOP. NO CRUISE CONTROL WAS ON EITHER. *TR

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313.0%
ODI 10335899 · 14,000 mi

RECURRING LOW SPEED AND BRAKING UNINTENDED ACCELERATION PROBLEMS WITH SURGES FROM ABOUT 3200 TO OVER 5000 RPMS. THIS HAPPENS WHEN BRAKING AND WHEN STOPPED OR RIGHT AFTER STARTING UP FROM A STOP. MAY NOT BE A SAFETY PROBLEM BUT THIS IS CONSISTENT WITH THE TOYOTA PROBLEMS. *TR

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78915.4%
ODI 10316620 · 7,440 mi

THIS MORNING THE GAS PEDAL GOT STUCK ON THE FLOOR AND I COULDN'T STOP THE CAR UNTIL A COUPLE MILES LATER. BRAKES DID NOT STOP THE CAR UNTIL THE GAS PEDAL JUST CAME BACK UP FROM THE FLOOR. PLEASE LOOK INTO THIS BEFORE SOMEONE GETS KILLED!! *TR

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2559.2%
ODI 10369908 · 100 mi

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT HE WOULD NEED TO REPLACE THE THROTTLE BODY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100.

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853.4%
ODI 10429080 · 1,000 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING AND CRASHED. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT SLOW DOWN OR STOP. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE CONTACT CALLED THE MANUFACTURER REGARDING THE SUDDEN ACCELERATION AND THE MANUFACTURER ADVISED THAT THEY DID NOT HAVE ANY COMPLAINTS REGARDING THE SUDDEN ACCELERATION ON FILE. THE MANUFACTURER THEN SUGGESTED THAT THE ALL WEATHER FLOOR MATS WERE THE CAUSE OF THE SUDDEN ACCEL…

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392.2%
ODI 10487483 · 185 mi

I WAS TRAVELING AT ABOUT 40MPH AND A MESSAGE FLASHED ON MY GAUGE STATING SOMETHING TO THE EFFECT ENGINE LOWER TEMP. I CONTINUED TO DRIVE THE CAR AND MESSAGE WENT AWAY. I LATER FOUND OUT THAT MY CAR HAD BEEN RECALLED FOR POSSIBLE FIRE DUE TO ENGINE OVERHEATING. I ASSUME THAT THIS MESSAGE IS THE PRE-CURSOR TO WHAT COULD BE A POSSIBLE FIRE. I TOOK MY CAR TO THE FORD DEALERSHIP AND I AM AWAITING A RESPONSE FROM FORD ON A POSSIBLE FIX. THE CAR WAS ONLY 1 WEEK OLD. I HAVE REQUESTED FORD TO TAKE THE CAR BACK AND GET INTO A NON-AFFECTED ENGINE TYPE. *…

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241.8%
ODI 10550785 · 29 mi

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED WHILE PARKING THE VEHICLE IT SURGED FORWARD ACROSS THE PARKING MEDIUM AND CRASHED INTO A PARKED VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER; HOWEVER, THE DIAGNOSTIC TEST DID NOT DETERMINE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FRONT END OF THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 29. UPDATED 01/07/2014*LJ UPDATED 1/14/2014 *JS

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131.3%
ODI 10820232 · 11,000 mi

ADAPTIVE CRUISE CONTROL THE ACC ON MY TRUCK MALFUNCTIONS UNEXPECTEDLY AND FREQUENTLY WHEN PASSING LARGE TRUCKS AT HIGHWAY SPEED. WHEN IT MALFUNCTIONS, IT CAUSES COLLISION WARNING SYSTEMS TO ACTIVATE INCLUDING UNEXPECTED AND HARD BRAKING. I HAVE TAKEN THE TRUCK TO THE DEALERSHIP WHERE I PURCHASED IT TWICE FOR THIS PROBLEM. ONCE BEFORE AND ONCE AFTER THE RECALL. THERE WAS NOT CHANGE THE FIRST TIME AND AFTER THE SECOND TIME THE PROBLEM WAS REDUCED IN SEVERITY AND FREQUENCY BUT CONTINUES TO HAPPEN. MY SERVICE DEPARTMENT IS WILLING TO LOOK AT …

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432.6%
ODI 10882256 · 6,199 mi

WHILE DRIVING MY SON'S 2016 FUSION ON THE HIGHWAY AT ABOUT 60 MPH THE CHECK ENGINE LIGHT CAME ON AND THE CAR SEEM TO LOOSE ALL POWER. THE CAR WOULDN'T ACCELERATE EVEN THOUGH I HAD THE GAS PEDAL ALL THE WAY TO THE FLOOR. I MANAGED TO GET TO SHOULDER SAFELY AND PARKED. I TRIED RESTARTING THE CAR SEVERAL TIMES WITH THE SAME RESULTS ( CHECK ENGINE LIGHT REMAINED ON, STEPPING ON THE ACCELERATOR THE CAR DOESN'T MOVE AND THE GAS GAUGE DROPPED FROM 3/4 TO EMPTY. ) I SHUT THE CAR OFF AND AND CONTACTED FORD TOWING SERVICE BECAUSE THE CAR HAD…

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161.4%
ODI 11073850 · 18,000 mi

CAR WAS ACCELERATING ON THE HIGHWAY AT ABOUT 50 MPH AND OUT OF NO WHERE CAR SHIFTS VERY HARD AND ALL POWER IS LOST. HAD TO LIMP TO THE SIDE OF THE HIGHWAY AND SHUT IT OFF. THIS WAS VERY DANGEROUS. AFTER A RESTART IT SEEMED TO ACT FINE UNTIL TODAY WHEN THE SAME THING HAPPENED ON A LOCAL ROAD AT ABOUT 20 MPH.

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51.1%
ODI 11143804 · 650 mi

ON OCTOBER 17, 2018, I DROVE INTO A SHOPPING CENTER PARKING LOT AND PROCEEDED TO PARK IN FRONT OF THE SHOPS. I HAD ENTERED THE PARKING SPACE AT A VERY LOW SPEED AND WAS ALMOST AT A DEAD STOP WHEN MY 2018 FORD FUSION SPORT LURCHED FORWARD WITH SUCH A POWERFUL BURST OF SPEED, I WAS UNABLE TO STOP BEFORE HITTING A WINDOW AND BRICK WALL DIVIDING THE SHOPS. NO FLOOR MAT ISSUE WAS INVOLVED AND I DID NOT STEP ON THE ACCELERATOR THINKING IT WAS THE BRAKE. A POLICE REPORT WAS FILED AND INSURANCE NOTIFIED. THE CAR IS STILL AT FORD DEALER FOR …

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51.6%
ODI 11222323 · 260 mi

WITH CRUISE CONTROL SET, PRESSING THE + BUTTON AND HOLDING FOR A FEW SECONDS TO INCREASE THE SPEED A FEW MILE PER HOUR WILL CAUSE THE VEHICLE TO CONTINUE ACCELERATING UNTIL THE 'CANCEL' BUTTON OR THE 'OFF' BUTTON IS PRESSED. PRESSING THE BRAKE PEDAL WILL ALSO STOP THE RUN AWAY ACCELERATION. DURING THE RUN-AWAY ACCELERATING, PRESSING THE + BUTTON OR THE - BUTTON WILL NOT STOP THE ACCELERATION. ADDITIONALLY, WITH CRUISE SET, PRESSING THE - BUTTON FOR A FEW SECONDS WILL CAUSE A RUN-AWAY DECELERATION. THE VEHICLE IS PRESENTLY BEING LOOKED AT BY THE…

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42.2%
ODI 11630818

Car shifts into 1st gear when traveling at higher speeds (45+mph), causing a significant jerk and almost causing a rear end collision to myself. Car also loses power and jerks significantly hardwhen shifting to reverse and drive from Park. Afraid to travel over 45mph due to the downshifting.

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Unknown Or Other
253.4%
ODI 10307432 · 73,000 mi

KEYS CANNOT BE REMOVED FROM IGNITION BECAUSE OF DEFECTIVE SHIFTER MECHANISM. BUTTON BECOMES STUCK DUE TO POORLY MANUFACTURED PIECE AND CAR CAN SHIFT OUT OF GEAR AND ROLL AWAY AND CAUSE INJURY. KEYS CAN'T BE REMOVED, DOORS CAN'T BE LOCKED. $400+ TO FIX AND NOT COVERED BY WARRANTY, EVEN THOUGH A TECHNICAL SERVICE BULLETIN WAS ISSUED REGARDING THE PART? THIS SHOULD BE CONSIDERED A RECALL AS IT IS A WIDESPREAD PROBLEM. A QUICK GOOGLE SEARCH REVEALED HUNDREDS OF OTHER CUSTOMERS WITH THE SAME PROBLEM! HAVE NOT REPAIRED THE PROBLEM, BECAUSE LIKE I …

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363.4%
ODI 10210526

2007 FORD FUSION SEAT BELTS AND SIDE AIRBAG. *KB THE CONSUMER BELIEVED THAT THE COMPLAINT SUBMITTED BY ANOTHER CONSUMER REGARDING THE SEAT BELTS AND AIR BAGS NOT BEING SAFE WAS ENTIRELY UNFOUNDED AND LACKED ANY SUPPORT. THE CONSUMER BELIEVED THE COMPLAINT SHOULD BE REMOVED. *JB

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392.9%
ODI 10382327 · 65,000 mi

DRIVERS INTERIOR DOOR HANDLE BROKE. THERE WASNT ANY WARNING, IT JUST NO LONGER WORKED. IN ORDER TO OPEN THE DOOR, THE "LOCK" RELEASE HAS TO BE PULLED. WHEN RESEARCHING THE REPAIR, I FOUND MUTIPLE LINKS REGARDING THE REPAIR WITH NUMEROUS MOMENTS OF DEFECT. ANYWHERE FROM 10,000 TO 80,000 MILES FOR POINTS OF FAILURE. ONE PERSON EVEN EXPLAINED THAT NOW HE CAN REPLACE HIS DOOR HANDLE IN LESS THAN 30...SINCE HE HAS DONE IT SO MANY TIMES. MOST RECENTLY THE FORD F 150 HAD A RECALL...FOR BROKEN INTERIO605-R HANDLES.

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242.3%
ODI 10335908

U.S. DEPARTMENT OF ENERGY U.S. DEPARTMENT OF TRANSPORTATION THIS IS A REQUEST FOR INSPECTIONS, COMPLIANCE, ON POTENTIAL SAFETY HAZARDS, HEALTH HAZARDS, DEFECTS RECALLS AT THE FOLLOWING LOCATIONS : PLEASE BEGIN YEAR - ROUND INSPECTIONS DURING ALL RACE EVENTS LISTED : MANY COLLISIONS AND OTHER RACE RAGE, ROAD KILL OCCURRENCES HAVE TO BE STOPPED. COCA COLA 600 PONOCO 500 LIFELOCK 400 TOYOTA SAVEMART 350 LENOX INDUSTRIAL TOOLS 301 COKE ZERO 400 LIFELOCK.COM 400 BRICKYARD 400 INDIANAPOLIS 500 PENNSYLVANIA 500 HELLUVA GOOD …

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1352.6%
ODI 10388630 · 14,000 mi

AFTER DRIVING ABOUT 1.5 MILES FROM HOME, MY WIFE CAME TO A SET OF LIGHTS AND STEPPED ON THE BRAKE TO STOP. THE BRAKE PEDAL WENT NEARLY TO THE FLOOR AND SEVERAL DASH LIGHTS CAME ON INCLUDING THE BRAKES & ANTI-SWERVE. THE VEHICLE SLOWED TO A STOP AS SHE ENTERED THE INTERSECTION. FORTUNATELY 2 THINGS WERE IN HER FAVOR, THERE WAS NO ONE AHEAD OF HER AND THERE WAS NO CROSS TRAFFIC AT THE LIGHT. EITHER COULD HAVE RESULTED IN AN ACCIDENT. SHE DROVE THE VEHICLE BACK HOME SINCE SHE CONSIDERED THAT THE BRAKES HAD FAILED AND SHE MAY NOT BE ABLE TO STOP T…

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1053.8%
ODI 10412705 · 2,000 mi

I WAS TRAVELING ABOUT 35 TO 40MPH WHEN THE CAR STARTING ACTING UP. ANYTIME I HAD TO SLOW DOWN AND THEN SPEED UP THE RPM WOULD NOT SHIFT, WHEN IT DID SHIFT IT WOULD JERK THE CAR FORWARD. I ALSO HAVE BEEN HAVING AN ISSUE WHERE I WOULD STEP ON THE GAS AND IT WOULD ACT AS IF IT WAS IN NEUTRAL. THIS CONTINUES TO HAPPEN AND I FEAR THAT ONE OF THESE TIMES I WILL BE IN AN ACCIDENT WITH MY KIDS IN THE CAR. THESE ARE ALL TRANSMISSION ISSUES, I HAVE BROUGHT IT IN TWICE NOW FIRST TIME THEY DID THE TSB WHICH WAS TO RESET THE PCM AND MY AC WASN'T AND STILL I…

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1194.7%
ODI 10470981 · 1,200 mi

WHEN SHIFTING FROM FIRST GEAR TO SECOND GEAR THE CAR WILL VERY ROUGHLY GO INTO GEAR, AND SECOND TO THIRD AND THIRD TO FOURTH IS NOT MUCH BETTER. FROM FOURTH TO FIFTH AND FIFTH TO SIXTH IS FINE MOST OF THE TIME. I HAD TWO CALIBRATION UPDATES PERFORMED BY THE FORD DEALERSHIP I PURCHASED THE CAR FROM AND WAS TOLD TO DRIVE THE CAR AND LET THE UPDATE SET IN. AFTER BOTH TIMES I NOTICED THAT THE PROBLEM DID NOT GO AWAY, INSTEAD AFTER THE LAST UPDATE THE ISSUE PROGRESSED. I HAVE PLEADED WITH THE DEALERSHIP TO TRADE MY CAR FOR ANOTHER FUSION (SAME VALUE…

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18410.3%
ODI 10487538

PURCHASED CAR ON NOV 2 2013 RETURNED TO DEALER 31 DAYS LATER DUE TO RECALL. HAVE REQUESTED BUY BACK FROM FORD. WHO WOULD PUT THERE GRANDCHILDREN AT RISK IN THIS CAR WITH THE POSSIBILITY OF A FIRE? I FEEL THAT THEY HAVE KNOWN THE PROBLEM EXISTED BUT FAILED TO ADMIT IT UNTIL SOME CARS CAME BACK. JUST WANT FORD TO BUY CAR BACK AND WILL LOOK AT ANOTHER MODEL. *TR

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15311.5%
ODI 10568416 · 398 mi

VERY SHORTLY AFTER FIRST ADJUSTING THE STEERING WHEEL'S TILT AND TELESCOPE (WHICH MAY BE UNRELATED), DURING A SHORT DRIVE, MANY CONTROLS ATTACHED TO THE STEERING WHEEL STOPPED FUNCTIONING. THIS INCLUDED TURN SIGNALS, CRUISE CONTROL, CELL PHONE CONTROLS ON THE STEERING WHEEL, RADIO VOLUME ON STEERING WHEEL, AND INFORMATION DISPLAY CONTROLS ON THE STEERING WHEEL. OF THESE, THE TURN SIGNALS ARE PROBABLY MOST CRITICAL TO SAFE OPERATION. NOTE THAT THE HORN, AND THE WINDSHIELD WIPER/WASHER, CONTINUED FUNCTIONING PROPERLY. THE NEXT MORNING, A SALE…

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12412.5%
ODI 10690915 · 5,120 mi

I WAS DRIVING SOUTHBOUND ON I-75 ALMOST TO PERRYSBURG IN THE MIDDLE LANE AND MY CAR COMPLETELY SHUT OFF. MY CAR WAS STILL IN DRIVE, BUT ALL THE LIGHTS ON MY DASH WENT BLACK AND WHEN I PRESSED ON THE GAS PEDAL I WASN'T GOING ANYWHERE. THERE WAS A TRUCK NEXT TO ME IN THE RIGHT HAND LANE, I WAITED FOR IT TO PASS AND THEN GOT OVER. I FINALLY MADE IT TO THE SHOULDER AND PUT MY CAR IN PARK. I THEN WAITED A COUPLE MINUTES AND RESTARTED MY CAR.

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21012.9%
ODI 10819919 · 125 mi

I PURCHASED A 2016 FORD FUSION SE BRAND NEW AND AFTER A WEEK OF OWNING THE CAR I WAS DRIVING DOWN THE ROAD AND THE CAR JERKED VERY HARD, I HAD TO CHECK MY REARVIEW MIRROR THOUGHT SOMEONE REAR ENDED ME BUT NO THE CAR BEHIND WAS SOME DISTANCE AWAY. IT SLOWED SOME WHILE I HAD MY FOOT ON THE GAS BUT PICKED UP SPEED SHORTLY AFTER. I IGNORED THAT FIGURED IT WAS NO BIG DEAL. I WAS DRIVING A FEW WEEKS AFTER THAT OCCURRENCE IN THE CITY AND THE CAR MADE A REVING UP NOISE AND I THOUGHT WHO CAR IS THAT I CONTINUED TO DRIVE AND NOTICED IT WAS MY CAR MAKING …

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1039.3%
ODI 10971846 · 3,000 mi

SICKENING FUMES/ODORS ENTERING MAIN CABIN OF THE CAR, UNLESS THE AIR IS ON RECIRCULATE. FUMES CAUSING HEADACHE, SORE THROAT, RESPIRATORY AND EYE IRRITATION. THE FUMES ARE PRODUCED FROM UNDER THE HOOD AND ENTER THE CAR WHEN IT IS RUNNING AND THE WINDOWS ARE DOWN OR THE AIR CONDITIONER OR HEATER PULL IN OUTSIDE AIR.

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4710.7%
ODI 11123622 · 65,000 mi

WHEN THE TEMPERATURE OUTSIDE GOES OVER 70 DEGREES, THERE'S CREAKING NOISES UNDERNEATH, SOMETIMES VERY LOUD WHEN TURNING, EVEN WHEN PARKED, MOVING THE STEERING WHEEL LEFT OR RIGHT IT MAKES THE NOISE. LOOKING ONLINE, THERE ARE SEVERAL COMPLAINTS THAT REPORT THE SAME PROBLEM, MY CAR HAS ONLY 72K MILES AND IT FEELS LIKE SOMETHING IS GOING TO BREAK. IT HAS BEEN HAPPENING ALL SUMMER THIS YEAR AND IT'S GETTING LOUDER. THIS HAS TO BE A RECALL.

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278.6%
ODI 11205378 · 12,000 mi

I WAS DRIVING A AVIS RENTAL CAR - FORD FUSION 2019 IN AN INTERSTATE FROM CHATTANOOGA, TENNESSEE TO DALTON, GEORGIA ON 5/1/2019 WEDNESDAY. I SAW AN ERROR MESSAGE ON THE SCREEN ALL OF A SUDDEN (LIKE COMMUNICATION ERROR) AND THE ENGINE JUST SHUT OFF, ALL LIGHTS TURNED OFF AND SEAT STARTED MOVING BACK. IT WAS ALMOST 15 - 20 SECONDS AND I WAS TERRIFIED TO JUST KEEP THE CAR ON MIDDLE LANE AND NOT TO BE HIT BY SOMEONE FROM BEHIND. THE GUY WHO WAS IN THE PASSENGER SEAT PUSHED THE START BUTTON AND IT STARTED AND I MANAGED TO DRIVE LAST 5 MILES TO REACH…

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2714.8%
ODI 11391129 · 4 mi

THERE WAS WHITE SMOKE COMING OUT OF THE HOOD AND THERE WAS A SMELL OF BURNED RUBBER. I HAD REACHED MY DESTINATION AND HAD JUST PARKED.

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Steering50,000–122,234 mi82,000 mi1097
ODI 10422775 · 300 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THE VEHICLE WOULD EXPERIENCE AN INTERMITTENT LOSS OF POWER STEERING. THE CONTACT STATED THE SERVICE POWER STEERING LIGHT ILLUMINATES ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE STEERING RACK WILL NEED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300.

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ODI 10433090 · 2,700 mi

POWER STEERING FAILURE. "POWER STEERING ASSIST FAULT" WARNING ON MY DASH, ALTERNATING WITH "SERVICE ADVANCETRAC" WARNING. POWER STEERING FAILURE WHILE DRIVING ON THE INTERSTATE. EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL TO CHANGE LANES AND TURN ONTO OFF-RAMP. PULLED OVER, TURNED OFF IGNITION, RESTARTED CAR AND FAULT WENT AWAY AND POWER STEERING WORKED AGAIN. IF MY WIFE HAD BEEN DRIVING SHE WOULD NOT HAVE BEEN ABLE TO TURN THE WHEEL TO PULL OUT OF TRAFFIC AND INTO A SAFE AREA; I COULD BARELY TURN THE WHEEL. VEHICLE WAS PURCHASED ABOUT…

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ODI 10436921 · 3,200 mi

AFTER HIGHWAY DRIVING FOR ABOUT AN HOUR AND PULLING OFF TO CITY AREA, CAME TO A STOP AND THEN RELEASED BRAKE AFTER STOP SIGN AND GLIDING THRU INTERSECTION THE POWER STEERING FAILED AND A WARNING LIGHT CAME ON SOMETHING TO THE AFFECT OF "POWER STEERING MALFUNCTION". TURNED CAR OFF AND RESTARTED AND CAR WORKED FINE AGAIN. LITTLE SCARY THOUGH CONSIDERING IT COULD HAVE HAPPENED IN LESS SAFE CIRCUMSTANCES. MAKING APPOINTMENT TO HAVE LOOKED AT BY THE DEALER. *TR

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Air Bags36,750–101,000 mi68,000 mi112
ODI 10469494 · 5,100 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING 3 MPH AND CROSSING AN INTERSECTION WHEN ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BRUISED RIBS, TENDONITIS ON HER RIGHT ARM AND SHOULDER AND NECK PAIN. THE CONTACT MENTIONED THAT THE DRIVER OF THE OTHER VEHICLE SUSTAINED A BRUISED WRIST AND PAIN TO THE LEFT KNEE AND LEG. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURR…

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ODI 10484937 · 6,000 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

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ODI 10502500 · 17,500 mi

2012 FORD FUSION INVOLVED IN AN ACCIDENT. SEVERE DAMAGE TO VEHICLE ON PASSENGER SIDE. THE FRONT SEAT BELTS DID NOT LOCK AND THE FRONT PASSENGER AND THE DRIVER WERE THROWN IN THE CABIN. IN ADDITION, ACCORDING TO BODY REPAIR SHOP AND INSURANCE ADJUSTERS, IMPACT WAS AT THE LOCATION OF THE SENSOR FOR SIDE CURTAIN AIRBAGS. HOWEVER, THE AIRBAGS DID NOT DEPLOY. IN FACT, BRACKET FOR AIR BAG SENSOR WAS BROKEN, BUT IT COULD NOT BE DETERMINED WHETHER THE BRACKET WAS BROKEN PRIOR TO THE ACCIDENT OR UPON IMPACT. REAR PASSENGER RECEIVED A SEVERE HEAD INJ…

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Electrical System36,000–90,000 mi61,000 mi105
ODI 10441519 · 548 mi

DRIVING ON THE FREEWAY IN TORRANCE CA AT 65 MPH WHEN THE CAR BEGAN TO BUCK AND JERK AND SLOWED TO ABOUT 30 MPH. IT WOULD NOT TAKE ANY MORE POWER OR ACCELERATION. I WAS IN THE RIGHT LANE AND WAS ABLE TO EXIT AND PARK AND I THEN NOTED THE TEMP GAUGE SHOWED HOT ALTHOUGH THE ENGINE DID NOT APPEAR HOT. HAD IT TOWED TO DEALER WHO DIAGNOSED THE PROBLEM AS A FAULTY TEMP SENSOR THAT SHOWED THE ENGINE WAS OVERHEATING AND CAUSIG THE ENGINE TO GO INTO THE PARTIAL SHUT-DOWN MODE. THIS HAS HAPPENED OFTEN ENOUGH THAT FORD HAS A SERVICE BULLETIN OUT ON THE PRO…

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ODI 10442321 · 990 mi

ON JANUARY 2ND, 2012 ON 2-SEPARATE OCCASIONS THE ENGINE ACCELERATED TO ALMOST 6000 RPM WHILE I WAS STOPPED OR NEARLY STOPPED WHILE PARKING THE CAR. THE CAR WAS IN DRIVE AND I HAD MY RIGHT FOOT ON THE BRAKE BUT THE ENGINE ACCELERATION HAPPENED VERY QUICKLY AND ON THE SECOND INCIDENT THE BRAKES WERE NOT HOLDING THE CAR. I WAS ABLE TO GET THE TRANS INTO NEUTRAL UNTIL THE ACCELERATION DIED DOWN TO THE NORMAL RPM. ON THE SECOND OCCASION I SHUT THE IGNITION OFF 2-TIMES BEFORE THE ACCELERATION STOPPED. I HAVE HAD THIS PROBLEM WITH PRIOR CARS AND THE M…

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ODI 10459210 · 6,000 mi

I WENT TO MY CAR ONE RAINY MORNING TO DISCOVER THE FRONT WINDOWS WERE DOWN AND THE MOON ROOF WAS OPEN, AND THE SEATS AND FLOOR WERE SOAKING WET. I FILED A POLICE REPORT THINKING IT WAS VANDALISM. THE OPEN WINDOWS AND MOON ROOF OCCURRED AGAIN THIS PAST WEEKEND AND BETWEEN GOOGLE AND THE OWNERS MANUAL, FOUND OUT THIS IS A "FEATURE" THAT HAPPENS IF THE UNLOCK KEY IS DEPRESSED FOR A SHORT TIME, AS CAN HAPPEN WHEN THE KEY IS IN YOUR POCKET. THIS COULD GIVE ANYBODY ACCESS TO THE GARAGE DOOR OPENER WHICH WOULD PUT MY FAMILY AND HOUSE AT RISK, AS WELL…

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Power Train25,000–90,300 mi51,700 mi127
ODI 10442321 · 990 mi

ON JANUARY 2ND, 2012 ON 2-SEPARATE OCCASIONS THE ENGINE ACCELERATED TO ALMOST 6000 RPM WHILE I WAS STOPPED OR NEARLY STOPPED WHILE PARKING THE CAR. THE CAR WAS IN DRIVE AND I HAD MY RIGHT FOOT ON THE BRAKE BUT THE ENGINE ACCELERATION HAPPENED VERY QUICKLY AND ON THE SECOND INCIDENT THE BRAKES WERE NOT HOLDING THE CAR. I WAS ABLE TO GET THE TRANS INTO NEUTRAL UNTIL THE ACCELERATION DIED DOWN TO THE NORMAL RPM. ON THE SECOND OCCASION I SHUT THE IGNITION OFF 2-TIMES BEFORE THE ACCELERATION STOPPED. I HAVE HAD THIS PROBLEM WITH PRIOR CARS AND THE M…

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ODI 10442698 · 70 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE ABNORMALLY DECELERATED. THE VEHICLE WOULD ALSO JERK FORWARD WHILE DECELERATING AS IF THE BRAKES HAD SUDDENLY BEEN APPLIED. THE FAILURE RECURRED INTERMITTENTLY WHEN DRIVING DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70.

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ODI 10451740 · 2,793 mi

COMPLAINT 1) WHEN ACCELERATING, THE TRANSMISSION FLARES DURING THE SHIFT FROM SECOND TO THIRD GEAR, AND THE VEHICLE LOSES ACCELERATION DURING THE SHIFT. THE PROBLEM IS MORE SEVERE WHEN THE CAR HAS BEEN SITTING IN WARM WEATHER FOR MORE THAN 24-48 HOURS. THE MISBEHAVED SHIFT CAUSES DISTRACTION TO THE DRIVER AND THE LOSS OF CONTROL OVER ACCELERATION FOR A BRIEF PERIOD OF TIME. THIS DISTRACTION COULD CAUSE THE DRIVER TO LOSE SITUATIONAL AWARENESS, LEADING TO A CRASH. COMPLAINT 2) THE TRANSMISSION TAKES AN EXCESSIVE AMOUNT OF TIME TO SHIFT FROM R…

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Unknown Or Other45,500–90,000 mi70,000 mi79
ODI 10470981 · 1,200 mi

WHEN SHIFTING FROM FIRST GEAR TO SECOND GEAR THE CAR WILL VERY ROUGHLY GO INTO GEAR, AND SECOND TO THIRD AND THIRD TO FOURTH IS NOT MUCH BETTER. FROM FOURTH TO FIFTH AND FIFTH TO SIXTH IS FINE MOST OF THE TIME. I HAD TWO CALIBRATION UPDATES PERFORMED BY THE FORD DEALERSHIP I PURCHASED THE CAR FROM AND WAS TOLD TO DRIVE THE CAR AND LET THE UPDATE SET IN. AFTER BOTH TIMES I NOTICED THAT THE PROBLEM DID NOT GO AWAY, INSTEAD AFTER THE LAST UPDATE THE ISSUE PROGRESSED. I HAVE PLEADED WITH THE DEALERSHIP TO TRADE MY CAR FOR ANOTHER FUSION (SAME VALUE…

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ODI 10491485 · 1,400 mi

DRIVING ALONG AT AROUND 40 MILES PER HOUR, THEN NOTICE THE LOSS OF POWER, A BRIGHT YELLOW LIGHT APPEARED ON THE DASH - STOP SAFELY HAZARD WARNING (RTT) - WHICH ACCORDING TO THE OWNERS HANDBOOK INDICATES HYBRID COMPONENT FAULT/FAILURE THAT WILL CAUSE THE VEHICLE TO SHUTDOWN (WHICH IT HAD ALREADY DOWN, I HAD A HARD TIME TURNING THE STEERING WHEEL). FAILED TO RE-START THE FIRST TIME OR ENTER INTO A LIMITED OPERATING MODE, SEEMS LIKE RAY SKILLMAN FORD, GREENWOOD, INDIANA COULD NOT FIND ANY PROBLEMS. THIS $31,000 VEHICLE HAS ONLY 1,400 MILES ON T…

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ODI 10617393 · 9,159 mi

HAIL DAMAGE, PAINTLESS DENT REPAIR, COULD BE REASON FOR UNEXPLAINED TIRE TREAD WEAR, AND/OR KNOCKING SOUND WHEN BACKING UP AND TURNING. MY FUSION IS STILL UNDER WARRANTY. PLEASE ADVISE WITH ANY INFORMATION THAT MAY BE HELPFUL.

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Engine29,700–80,000 mi52,389 mi96
ODI 10464213 · 42,600 mi

WHILE DRIVING THE WRENCH LIGHT CAME ON AND LOST POWER. I COULDN'T ACCELERATE AND PULLED OVER. I ALMOST GOT REAR-ENDED. THE CAR STARTED SHAKING. I STARTED THE CAR BACK UP AND THE WRENCH LIGHT CAME OFF. DROVE AGAIN AND THE SAME PROBLEM HAPPENED WITHIN A MILE. *JS

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ODI 10469648 · 250 mi

SINCE SEPT. 1, 2011 WHEN I TOOK OWNERSHIP OF THE CAR I HAVE HAD THE FOLLOWING HAPPEN ABOUT ONCE A MONTH. THE LAST TIME WAS ON JULY 26, 2012 AT 3171 MILES. WHEN COMING TO A STOP FOR A LIGHT OR SLOWING TRAFFIC AND APPLYING THE BRAKES THE ENGINE STARTS TO RACE AND THE CAR FEELS LIKE IT WANTS TO SURGE FORWARD. WITH CONTINUED PRESSURE ON THE BRAKES, AFTER A FEW SECONDS THE ENGINE RACING AND SURGING STOPS AND THE CAR STOPS. I THINK IT MAY BE A PROBLEM WITH A COMPUTER. *TR UPDATED IVOQ 09/26/12

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ODI 10481322 · 40,440 mi

WE WERE DRIVING ON THE HIGHWAY AT APPROXIMATELY 40MPH WHEN THE CAR LOST POWER AND BEGAN TO SHAKE. WE WERE FORTUNATE TO BE ABLE TO PULL OFF ON THE SHOULDER OUT OF TRAFFIC AND TURN OFF THE MOTOR. AFTER WAITING APPROXIMATELY 15 MINUTES, WE WERE ABLE TO RESTART THE CAR AND DRIVE SAFELY TO A RELIABLE AUTOMOTIVE SHOP WE HAVE USED FOR OVER 20 YEARS. FINALLY AFTER A WEEK OF TESTING, THEY WERE ABLE TO REPLICATE THE PROBLEM WE HAD EXPERIENCED.THEY REPLACED THE ALTERNATOR,AT OUR CONSIDERABLE EXPENSE, AND WE BROUGHT THE CAR HOME MORE THAN A WEEK LATER. WE …

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Service Brakes46,750–110,681 mi72,809 mi64
ODI 10503553 · 13,000 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHENEVER IT RAINED AND THE VEHICLE SAT OVERNIGHT, THE NEXT MORNING THE BRAKES WOULD GRIND FOR A MILE OR WOULD SEIZE. THE CONTACT STATED THAT AFTER GOING A MILE, THE BRAKES FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT IT WAS NORMAL AND THEY WOULD REPLACE THEM. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 13,000....UPDATED 04/25/13 *BF UPDATED 05/…

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ODI 10619460 · 38,500 mi

LEFT FOR WORK THIS MORNING AND FIRST TIME I USED MY RIGHT TURN SIGNAL, THE SIGNAL MADE THAT FAST CLICKING SOUND INDICATING THE VEHICLE HAD A BULB THAT NEEDED TO BE CHANGED. AFTER WORK I STOPPED BY AUTOZONE TO BUY A REPLACEMENT BULB. I REMOVED THE SOCKET FROM THE LENS, AND NOTICED THAT THE BULB IS MELTED INTO THE SOCKET. THE BULB CANNOT BE REMOVED FROM THE SOCKET. I THEN CHECKED THE DRIVERS SIDE REAR TAIL LIGHT BULB, AND THAT BULB IS ALSO MELTED INTO THE SOCKET. I TOOK MY CAR TO ART HILL FORD DEALERSHIP (WHERE I PURCHASED THE CAR), AND WAS TOLD …

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ODI 10640068 · 28,000 mi

I BROUGHT MY CAR IN TO THE DEALERS FOR A WARRANTY ISSUE. UPON CHECKING THE VEHICLE, THEY INFORMED ME THE REAR BRAKE PADS WERE WORN TO THE METAL AND WERE DAMAGING THE ROTORS. THEY SUGGESTED IT WAS UNSAFE AS IS AND I SHOULD HAVE THE REAR PADS AND ROTORS REPLACED ASAP. I DRIVE LONG DISTANCES EACH DAY AND USUALLY GET 70-80,000 MILES BEFORE NEEDING THE FRONT PADS REPLACED AND OVER 100,000 MILES BEFORE NEEDING NEW ROTORS REPLACED. I FEEL THERE IS A MAJOR PROBLEM/MALFUNCTION WITH THE REAR BRAKES ON FORD FUSIONS AND THEY SHOULD BE INVESTIGATED AND A SA…

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Vehicle Speed Control25,000–75,000 mi40,440 mi73
ODI 10429080 · 1,000 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING AND CRASHED. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT SLOW DOWN OR STOP. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE CONTACT CALLED THE MANUFACTURER REGARDING THE SUDDEN ACCELERATION AND THE MANUFACTURER ADVISED THAT THEY DID NOT HAVE ANY COMPLAINTS REGARDING THE SUDDEN ACCELERATION ON FILE. THE MANUFACTURER THEN SUGGESTED THAT THE ALL WEATHER FLOOR MATS WERE THE CAUSE OF THE SUDDEN ACCEL…

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ODI 10456609 · 39,000 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER THE FAILURE AND THE THROTTLE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE THROTTLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 44,000. UPDATED 05/31/12*LJ

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ODI 10467115 · 8,000 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE INTO THE FLOW OF TRAFFIC, SHE ENGAGED THE ACCELERATOR PEDAL AND THE VEHICLE DID NOT ACCELERATE, PUTTING HER IN SUBSTANTIAL DANGER ON THE FREEWAY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS, BUT THE CONTACT WAS INFORMED THAT THEY COULD NOT FIND A DEFECT. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 8,000.

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

12 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-109None
ODI 11617905 · 116,945 mi

The contact owns a 2012 Ford Fusion. The contact stated that while the vehicle was parked, the driver's side door failed to open using the interior door handle. The vehicle was taken to the dealer where it was diagnosed and determined that the driver’s side interior door handle needed to be replaced. The vehicle was repaired but the failure reoccurred three years later. The contact stated that on the second occasion, the driver’s and front passenger’s side windows were rolled down and the door was opened using both outside door handles. The veh…

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ODI 11618456

The contact's father owns a 2012 Ford Fusion. The contact stated that upon starting the vehicle, the message "Power Steering Service Now" was displayed, and an excessive effort was needed to steer the vehicle. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not repaired. The failure mileage was unknown.

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ODI 11618652

The door locks on the driver and passenger doors open on their own and not working properly. Car has 53000 original miles. It is just like the problem that are in the recall of the 2014 and 2015 Ford Fusion. The latch on both doors are independently sprung in open mode. One incident where the driver door opened while driving.

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2024-116None
ODI 11626170

The vehicle’s power steering failed on a major roadway with a [XXX] driver at the wheel. This is a defect in the power steering that is known to Ford, the recall was supposedly fixed but it failed again so the fix is also very unsafe. Ford needs to find a way to actually make the steering safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11627004

Same issue as others have stated with the power steering just stopping all of a sudden. The car randomly starts yelling about service power steering now and service advancetrac, you put the car in park or turn it off and then the power steering goes out. Had it cleared by a mechanic who said it is a sensor issue. We didn’t get to replace the sensor but power steering came back when he cleared the codes. About a week later it happened again. And like others, there isn’t a recall listed for it with my vehicle just something about the air bags.

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ODI 11627056

Driver door is not locking. Tried with manual key too but not successful. Tried to open door from inside but no success. Looks like door assembly or spring is faulty and designed poorly This can be a safety hazard as driver can't get out of car easily. Pls recall all Ford fusion 2012 and ask dealers to fix it. I checked few articles forums and YouTube videos and everywhere it says there might be a spring problem or some plastic issue in latch or door assembly.

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2024-1212None
ODI 11628350

3 times now the electronic power steering has quit while driving the car leaving the car very difficult to steer. Turning the car off and restarting brings the power steering back. Ford previously had a recall 15S18 and 15N01 for this issue but the recall period has expired. Under 15S18, my car was apparently "reprogrammed" in 9/2015 but is now experiencing the symptoms the recall was originally released to repair.

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ODI 11628362

Ford issued Program #15N01 EPAS STEERING EFFORTS in 2015 (information sent to PRIOR OWNER). Prior owner had PCM reprogrammed 02/15/2017. November 2024 - Power Steering Assist Fault Notice came on. Power Steering completely locked up and vehicle inoperable. Unable to steer vehicle and potentially cause accident and harm to self or others. Current owner (me) had vehicle towed to Ford dealership. Service tech advised that a new steering gear required and would submit request to have covered by Ford recall. Service tech advised that it SHOULD …

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ODI 11628578

I was driving to my drs appointment and as I was pulling up to the hospital I saw a message from my dash and my steering wheel locked up and I had to get it towed and then sent to the dealership but since I had made a few of previous attempts to get it fixed with u guys it wasn’t getting no response, so I had to go get it fixed force and I ended up with a bill..

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2025-018None
ODI 11633505

Vehicle loses power while driving, with no response when accelerator is depressed further. The engine continues to run but no throttle response. No engine warning light came on. No codes stored. Must stop, turn off engine and perform an engine restart to continue driving again.

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ODI 11634608 · 84,529 mi

The contact owns a 2012 Ford Fusion. The contact stated while driving at various speeds, the vehicle was shuddering significantly. The vehicle was taken to a tire shop where the tires were rotated; however, the failure recurred intermittently. The contact stated upon starting the vehicle, a message indicating that the power steering was inoperable was displayed, and the steering wheel was seized. The contact turned off the vehicle. The contact stated that upon restarting the vehicle, the power steering became operable. The vehicle was taken to …

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ODI 11635718 · 155,000 mi

The contact owns a 2012 Ford Fusion. The contact stated while driving 35 MPH, the vehicle lost power steering functionality. The power steering assist warning light was illuminated. The contact was able to pull to the side of the road. The vehicle was hauled to the residence, where a mobile mechanic diagnosed the vehicle and determined that the power steering control module (PSCM) and motor needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was no…

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2025-029None
ODI 11640272

2012 Ford Fusion is having issues similar to the Ford Focus recall, 18S32, that pertains to the canister purge valve and powertrain issue. Current fusion has a 2.5L motor in it. Have replaced the canister purge valve 3 times in a 2-year span and is currenting giving codes (as well as engine light being on) of another failure. Do believe it is affecting the powertrain as well, as it is jerks under workload.

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ODI 11640362 · 70,000 mi

The contact owns a 2012 Ford Fusion. The contact stated that the vehicle lost power steering assist functionality upon starting the vehicle with the "Power Steering Assist Fault" message displayed. The contact stated that prior to the latest failure, the failure was intermittent; however, the power steering assist would return upon restarting the vehicle. The contact stated that the failure persisted after several attempts to restart the vehicle, and the contact used excessive force to drive the vehicle to the residence while a friend drove clo…

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ODI 11643924

Power-steering failed as well as received a warning on dash to "service advance trac, service power steering now" All warning came up during a approx. 1 hour drive and the power steering fully shut off after turning car off then back on at a gas station on the way. Lack of power steering puts lives at risk due to the difficulty the driver has in controlling the vehicle particularly at lower speeds where it is more likely there are pedestrians around.

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2025-0311None
ODI 11646553

The contact owns a 2012 Ford Fusion. The contact stated that while driving under 35 MPH, the vehicle was shaking abnormally. The vehicle was shaking abnormally while idling as if the vehicle would shut off. The contact had replaced the battery 8 times; however, the failure persisted. While driving approximately 65 MPH and overtaking other vehicles, the check engine warning light began flashing temporarily. The failure had occurred twice. The vehicle was taken to the dealer who diagnosed the vehicle that the oil was leaking from the valve cover …

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ODI 11646718 · 198,000 mi

The contact owns a 2012 Ford Fusion. The contact stated that while driving 40 MPH, the vehicle lost power steering functionality, causing the steering wheel to become very stiff. The contact proceeded to coast the vehicle to a stop and the traction control light illuminated. Additionally, the messages "Service Power Steering Now" and "Advance Track System" were displayed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 15V340000 (STEERING); as a possible cause for…

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ODI 11647267

all power steering died

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2025-048None
ODI 11652838 · 743,000 mi

The contact owns a 2012 Ford Fusion. The contact stated that while parking the vehicle at the residence, the messages "Service Power Steering” and Check Stability" were displayed. The contact stated that the vehicle steering wheel had seized and was unable to turn to the left or the right. The vehicle was not taken to an independent mechanic or dealer. The vehicle was not diagnosed or repaired. The contact called a dealer and was informed about a manufacturer’s recall for the electric power steering assist; however, the vehicle was no longer un…

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ODI 11654172

The electronic power steering assist intermittently quits working, making the car very difficult to turn. You do get an alert in the dash when this occurs. This is a known issue for many Ford vehicles. This vehicle has less than 45,000 miles on it, but is beyond the 10-year period that Ford allows under their own "recall" program.

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ODI 11655252

Power steering went out and it's electrical

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2025-055None
ODI 11658196 · 94,000 mi

The contact owns a 2012 Ford Fusion. The contact stated that while driving 25-30 MPH, the vehicle lost power steering functionality while turning into the driveway. The contact was able to park the vehicle at the residence. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 ( Steering). The contact called the local dealer who confirmed there was no recall on the VIN. The vehicle was later taken to the local dealer by the Ford mechanic and was diagnosed that the sensor or…

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ODI 11658940 · 310,000 mi

The contact owns a 2012 Ford Fusion. The contact received notifications of NHTSA Campaign Numbers: 15V34000 (STEERING), 19V001000 (AIR BAGS), and 21V158000 (AIR BAGS); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact stated whiling parking the vehicle the steering wheel became …

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ODI 11660364 · 214,000 mi

The contact owns a 2012 Ford Fusion. The contact stated while driving at various speeds, the steering wheel started drifting and the contact was unable to keep steering wheel steady. The contact stated that there was an abnormal clicking sound coming from the steering wheel while turning the wheel in either direction. The contact stated that the "Service Power Steering Assist" and "Service Advancetrac" messages were displayed on the instrument panel. The vehicle was taken to an independent mechanic where the contact was informed that the power…

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2025-067None
ODI 11664659 · 134,021 mi

The contact owns a 2012 Ford Fusion. The contact stated that his wife was involved in a crash noting that while stopped at a traffic light upon traffic beginning to move forward, the contacts wife took her foot off of the brake pedal slightly however the vehicle continued to lurch forward and in the process bumped into the vehicle in front of her with the entire front end of their vehicle. No property damage was reported. The vehicles came to a stop upon impact. The vehicle was towed to a local dealer. No warning lights were illuminated howeve…

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ODI 11665782 · 122,234 mi

The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the message “Service Power Steering” was displayed. The contact stated that the vehicle was taken to the independent mechanic, and the steering wheel seized. The message "Service Power Steering" was displayed. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed or inspected. The contact stated that another independent mechanic was scheduled t…

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ODI 11665808

The contact owns a 2012 Ford Fusion. The contact stated that while his son was driving at 65 MPH, he had to pull over to the side of the road due to a flat tire. The contact's son had a difficult time removing the lug nuts. The lug nuts could not be removed with the tire iron. The contact called AAA, and it was difficult for the Roadside Assistant to remove the lug nuts. The contact was informed that the lug nuts were swollen due to the aluminum or chrome material. The contact stated that the Roadside Assistant had to drill the lug nuts to remo…

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2025-0711None
ODI 11670629 · 100,000 mi

The contact owns a 2012 Ford Fusion. The contact stated that while driving 60 MPH, the power steering failed to function as intended and the steering wheel became difficult to maneuver. The contact stated that the steering wheel seized. The contact was able to coast to the side of the road. No warning lights were illuminated. The contact called a friend to drive the vehicle to the residence. The contact stated that the failure persisted. The contact stated that on another occasion, the steering wheel became difficult to turn while driving. The …

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ODI 11671940 · 165,000 mi

The contact owns a 2012 Ford Fusion. The contact stated that while driving on a main road at 55 MPH, the vehicle lost power steering functionality with the message "Service Advanced Track Power Steering" displayed. There was no warning light illuminated. The contact pulled over on the side of the road to restart the vehicle; however, the power steering function remained disabled. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The m…

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ODI 11672676 · 29,104 mi

The contact owns a 2012 Ford Fusion. The contact stated that while driving at approximately 55 - 60 MPH, the AdvanceTrac and power steering systems became inoperable. The AdvanceTrac and power steering warning lights were illuminated. The vehicle was taken to an independent certified mechanic, where an unknown diagnostic was made. The AdvanceTrac system was reset, and unknown power steering system repairs were performed; however, the failure recurred. The vehicle was taken back to the independent mechanic several times. The mechanic reset the A…

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2025-084None
ODI 11678699 · 92,343 mi

The contact owns a 2012 Ford Fusion. The contact stated that after coming to a stop, the vehicle stalled. The transmission warning light was illuminated. The vehicle was restarted, but the failure persisted. The vehicle was taken to the dealer, who determined that the battery had failed and there was battery acid on the shifter cable and connector. The dealer replaced the battery, the shifter cable, the connector, the rear parking light bulb, and the purge valve. The dealer also completed the recall repair under NHTSA Campaign Number: 21V158000…

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ODI 11679452

Our power steering failed while driving and is extremely difficult to turn. It is dangerous. We looked up safety recalls and found Safety Recall 15S18 and 15N01 to repair the power steering due to a manufacturer defect. The dealer charged us $250 to "assess" the issue and then refused to recall the vehicle or make the repairs. It claimed that the car was too old and out of warranty. But this is not a warranty repair it is a safety recall issue for a defective power steering system. Our car has error codes U3000:49, U3000:72, and U3000:96. They …

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ODI 11681841

Ford’s official website shows that my 2012 Ford Fusion (VIN: [XXX] ) is covered under Customer Satisfaction Program 15N01 – EPAS Steering Efforts, with instructions to schedule free service with a dealer. However, my local dealer refused to honor it, stating it had expired. I never received any notification of this program, and it involves the steering assist system which is a serious safety issue. Please review this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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2025-095None
ODI 11685114 · 151,000 mi

The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. The service power steering warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering), but the VIN was not included. The manufacturer was notified of the…

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ODI 11686303

I am filing a complaint regarding the ineffectiveness of Ford Recall 15S18 / NHTSA 15V-340 on my 2012 Ford Fusion (VIN: [XXX] ). On [XXX], immediately after starting the vehicle (prior to moving), the Electric Power Assisted Steering (EPAS) system failed completely and a steering-assist warning illuminated. This occurred when a female driver attempted to operate the vehicle and could not drive it safely without power assist. Modern vehicles like the Fusion are not designed to be driven without EPAS, and as NHTSA has noted in prior recall action…

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ODI 11686865

Subject: Concern Regarding Power Steering Failure and Recall Eligibility – 2012 Ford Fusion Hybrid I own a 2012 Ford Fusion Hybrid, and recently ( around 2 weeks back) experienced a sudden failure of the power steering system. One morning, as I started the car in the parking lot to head to work, I noticed the power steering was not functioning. A warning light appeared indicating a problem with the power steering system. I contacted a mobile mechanic to inspect the issue. After examining the vehicle, he confirmed the power steering had failed…

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2025-105None
ODI 11690827 · 118,000 mi

The contact owns a 2012 Ford Fusion. The contact stated that while driving at various speeds, the vehicle lost power steering functionality, and the contact had to drive the vehicle in manual steering mode. The failure had occurred three times. The contact became aware that the vehicle was previously included in NHTSA Campaign Number: 15V340000 (Steering), and the previous owner had taken the vehicle to be repaired under the recall. The vehicle was taken to an independent mechanic and was diagnosed with Advancetrac failure, causing the steering…

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ODI 11691106

On [XXX] ,I was driving in my car heading home with my [XXX] son in the backseat when my steering wheel just locked up on me and didn't want to turn and it was just stiff. I turn off my car immediately and waited about ten minutes to turn on. The car started up and the steering wheel became un loosen but this situation is off and on and it's scary . It's the third time now it happened. Next im experience a airbag warning symbol on my dashboard today [XXX] and that's even scarier driving in the car with a toddler because it's not safety. I don…

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ODI 11693394 · 197,150 mi

The contact owns a 2012 Ford Fusion. The contact stated that while her daughter was driving approximately 50 MPH, the steering wheel locked up. The vehicle was pulled over to the side of the road and restarted; however, the failure reoccurred. The vehicle was towed to a dealer, where it was diagnosed, and determined that the steering gear and power steering control module needed to be reprogrammed or replaced. The vehicle was not repaired. The contact stated that on the inspection notice, she observed NHTSA Campaign Number: 15V340000 (Steering)…

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2025-112None
ODI 11697701

Warning light on dash indicating "Service Power Steering Now" suddenly while driving car. Nearly complete loss of steering.

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ODI 11699893

The power steering of the vehicle was lost along with illumination of “power steering sensor assist fault” and “service advance trac.” The difficulty of steering made it very dangerous on the road. The problem has been diagnosed and confirmed as code 15N01 (formerly safety recall 15S18). The 15N01 is an extended program under safety recall 15N01. I am issuing this complaint as the 15N01 program has an expiration of 150,000 miles and/or date of 10 years since purchase. My car had the original safety recall 15S18 done in 2015 but now is not quali…

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2025-127None
ODI 11702342 · 200,000 mi

The contact owns a 2012 Ford Fusion. The contact stated while driving 20 MPH in the snow, the message "Service Power Steering" was displayed, and the steering wheel seized. The vehicle became difficult to maneuver, and the contact had to use force to maneuver the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact's stepfather used a handheld scanner to diagnose the vehicle and retrieved DTC: C1963-20 and C1511. The vehicle remained at the residence. The contact related the fail…

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ODI 11704667 · 71,000 mi

The contact owns a 2012 Ford Fusion. The contact stated that upon starting the vehicle on two occasions, the "Power Steering Assist Fault" message was displayed on the instrument panel, and excessive force was required to steer the vehicle. The vehicle was taken to the dealer, where it was diagnosed with a defective electric rack and pinion. The vehicle was not repaired. Upon investigation, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The manufacturer was not no…

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ODI 11706148 · 111,000 mi

The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 40 MPH, the “Service Advancetrac” and “Service Power Steering Now" messages were displayed. The contact stated that the traction control warning light was illuminated. The contact stated that the vehicle was taken to the residence, and the vehicle was shifted into reverse(R), and the steering wheel became firm. The contact stated that when the vehicle was shifted into drive(D), the steering wheel remained firm. The vehicle was towed to a dealer, where it wa…

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2026-013None
ODI 11709182

What component or system failed or malfunctioned, and is it available for inspection upon request? Power Steering How was your safety or the safety of others put at risk? The likelihood of accidents when traveling at lower speeds is increased. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the Ford dealership reproduced the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN Were there any warning lamps, messages or …

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ODI 11709868 · 170,000 mi

The contact owns a 2012 Ford Fusion. The contact stated that after starting the vehicle, the message "Electric Steering Fault" was displayed. While driving out of the driveway, the steering wheel became extremely difficult to turn, causing the vehicle to drive across two lanes of traffic. The vehicle was driven to the local deale,r who diagnosed that the steering gear was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the …

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ODI 11711350

My vehicle all of a sudden showed a "power steering assist fault," luckily it was parked. This is a problem with the 2012 Ford Fusion and I called Koon's Ford in Baltimore to see if this would be covered since my vehicle has never had steering issues before. They said yes, but after a couple days they called to tell me that Ford denied the claim since it is outside of the ten year warranty window. My car does not have a lot of miles for being over ten years old. I understand the warranty is in place for a reason but this is a dangerous manufact…

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2026-022None
ODI 11715658

I am writing to formally file a complaint and request resolution regarding a serious safety issue involving my 2012 Ford Fusion SEL (VIN: [XXX] ). I have been a loyal Ford customer for over 20 years and have owned only Ford vehicles. Unfortunately, my recent experience with Ford Customer Care and my local dealership has been extremely disappointing and concerning. A few weeks ago, my 2012 Ford Fusion suddenly lost power steering while my young son was driving home from school. This created a terrifying and dangerous situation that could have …

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ODI 11717684

I am writing to formally report that the safety recall repair on my 2012 Ford Fusion has failed to resolve the dangerous loss of power steering. My vehicle underwent the 15S18 recall update only at Tom's Ford back in 2015. On January 20 2026, the steering failed again while driving, creating an immediate safety risk. The dealer has failed to provide a permanent remedy at Jim Hudson Ford in Lexington SC. As safety recalls do not expire, I request a permanent fix of the steering gear replacement within 14 days of this letter, per NHTSA guidelines…

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2026-034None
ODI 11722108

I have a recall, I need to know where I have to fix that

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ODI 11722784

The Power Steering Assist Fault notice keeps popping up on the dashboard screen. When this happens, the power steering is inoperable leaving me stranded. I've had my mechanic fix it several times (after the Ford Recall on steering didn't properly repair the issue) costing an insane price. It's very unsafe to be on the road & have the power steering go out. It is unsafe not only for me & my family but also for the vehicles traveling around my vehicle. It causes mental distress & anxiety as I never know when I'm going to be left stranded. This …

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ODI 11723156

Good evening, I’m emailing to you regarding my ford fusion q20212. My steering has went out non drivable. I did see where that year had a lot of power steering issues.. could you help me out on the power steering recall and the power train.. also need to get airbag completed. Text me a Time to meet I can’t drive it ar all will need towed. Thank you for print ur time… I really need to get fix so I have ride to work… [XXX] ’s [XXX] text me . Vin number is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55…

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2026-044None
ODI 11728638 · 160,000 mi

The contact owns a 2012 Ford Fusion. While the contact’s girlfriend was driving at an undisclosed speed, the steering wheel jerked and pulled to the right. Due to the failure, the steering wheel seized, and excessive force was needed to turn the steering wheel. The driver was able to avoid striking the curve. An unknown code was displayed. The contact was called and went to the scene of the failure. The vehicle was driven back to the residence nearby. The contact stated that the steering wheel was difficult to turn. The vehicle was not taken to…

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ODI 11729073 · 190,000 mi

The contact owns a 2012 Ford Fusion. The contact stated that while operating the vehicle, the power steering malfunctioned, and the steering wheel was extremely difficult to turn in either direction. The vehicle was driven to the local dealer, and the power steering control module was updated under NHTSA Campaign Number: 15V340000 (STEERING); but the failure was not corrected. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 190,000.

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ODI 11729931 · 56,000 mi

The contact owns a 2012 Ford Fusion. The contact stated that while driving at 20 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The contact was able to continue driving, but the steering wheel was difficult to turn. The vehicle was driven to an independent mechanic, where it was diagnosed, and determined that the steering gear had failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the…

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2026-054None
ODI 11736047 · 176,020 mi

The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the power steering became inoperable with the electronic power steering warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 176,020.

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ODI 11737842

Our 2012 Ford Fusion had a sudden and complete loss of power steering & “Power Steering Assist Fault’ flashed on dash. The steering immediately became extremely difficult to operate, requiring both hands and excessive physical force just to turn the wheel. It felt less like driving a passenger car and more like wrestling a fully loaded dump truck with flat tires. This created a serious safety concern because the failure occurred without warning and fundamentally affected our ability to steer the vehicle safely. Fortunately, my wife was not dri…

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ODI 11738704

The contact owns a 2012 Ford Fusion. The contact stated that while driving at 40 mph, the steering wheel was hard to turn. The low tire pressure message was displayed. There was another unknown system message being displayed. The contact indicated the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The vehicle was taken to the local dealer, where it was diagnosed and determined that the power steering pump was the cause of the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was u…

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2026-064None
ODI 11745989

I was just driving and I lost power steering, it was incredibly difficult to steer and it was Heavy Steering, and warnings appeared on the dash.

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ODI 11746316

Brake system. Pedal is soft and braking force to stop is reduced. Yes, at first they thought it was the brake booster, and know thinking it is the master cylinder, now they aren't even sure what it might be. Ford dealership techs. No, pedal was "squishy" when braking

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ODI 11746983

unknown. just bought this car

Look up ODI 11746983 at NHTSA ↗

2026-075None
ODI 11747816

My car does not always respond when the brakes are tapped. They are soft/squishy at times and I have to push the pedal all the way to the floor for the car to stop. This issue has been occuring off & on for approximately 3 years though it's been more frequent since June of 2026. I have never seen any warning or failure light/notification any of the times this has happened. The issue was determined to be a faulty master cylinder by the service department at Colley Ford in Glendora, CA.

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ODI 11751292

The power steering system, failure. completely without warning I see recalls on this model. But do not see it on the website. Nor will ford repair it

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ODI 11751442

No check engine, light or anything lost my electronic steering capabilities I’m going down the road

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2026-084None
ODI 11754874

I am submitting this formal complaint against Ford Motor Company and its authorized dealership network for falsely reporting a safety recall repair as "resolved" while applying an unauthorized, temporary workaround that left the primary safety defect active. In 2023, I brought my vehicle to an authorized Ford dealership to perform mandatory safety recall service regarding the Electric Power Assist Steering (EPAS) failure. The dealership subsequently updated Ford’s central database (OASIS) to show that the safety recall was fully resolved and co…

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ODI 11755210 · 149,000 mi

The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal was soft and spongy. The brake pedal was depressed to the floorboard before the vehicle stopped. No warning lights were illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the failure was not duplicated. The contact was informed that an inspection was completed, and the brake pads and…

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ODI 11757574

Vehicle experienced loss of power steering so it was hard to steer.When I called a ford dealership I was told my vehicle didn’t qualify for any power steering recalls so I would have to pay full price which is unaffordable

Look up ODI 11757574 at NHTSA ↗

2026-09 (partial)3None
ODI 11762491

I got a 2012 ford fusion se 2.5 4l power steering gone out in it,I put in the vin number to see if mine was recalled it said 0 but my car has the part in the car that made the car recalled ,on the dash its says power steering service its dangerous and I had my child in the car vin number on my car is [XXX] I seen where other 2012 ford fusion se 2.5 4l was recalled for the power steering going out INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11762491 at NHTSA ↗

ODI 11766310 · 98,000 mi

The contact owns a 2012 Ford Fusion. The contact stated that while driving 50 MPH, the vehicle lost power steering assist, causing the steering wheel to be significantly difficult to turn. The contact was able to drive to the nearby residence and parked in the driveway. The message "Service Power Steering Assist" was displayed after the failure. The contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 98,000.

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ODI 11766725

Our 2012 Fusion suffered a sudden loss of power steering, was diagnosed with code U3000 at a Ford dealer, and that the dealer confirmed it matches the 15S18 recall symptoms despite being built two months outside the window. Our vehicle was manufactured at the Hermosillo plant in 2012, just two months outside the 15S18 recall window. It suffered an identical, sudden loss of power steering assist while driving, indicating Ford's recall parameters failed to capture all vehicles fitted with the defective component.

Look up ODI 11766725 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 242 reports

2019: 42 complaints · 2020: 38 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2019112642
202051738
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
201931302
202018200

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentSteeringAir BagsElectrical SystemPower TrainUnknown Or OtherEngineService BrakesVehicle Speed Control
Steering—
28
ODI 10706582

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH GOING DOWN A HILL, THE ANTI-SWAY AND POWER STEERING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL FAILED TO TURN AND THE CONTACT CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. IT WAS UNKNOWN IF THERE WERE ANY INJURIES SUSTAINED OR IF THERE WAS A POLICE REPORT FILED. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE MILEAGE WAS UNKNOWN.

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ODI 10785595 · 36,000 mi

ON SEPTEMBER 5, 2015 I WAS ON MY WAY TO A FUNERAL TRAVELING ON 695 IN OWINGS MILLS MARYLAND AND EXPERIENCED THE LOST CONTROL OF MY VEHICLE. WHILE TRYING TO STEER BACK THE STEERING WHEEL DID ABSOLUTELY NOTHING AND ALSO THE TRYING TO SHIFT INTO GEAR WAS ALWAYS A MAJOR PROBLEM. THE GEAR SHIFT WOULD STICK OR SOMETIMES HARD TO PUT BACK IN PLACE. FROM THIS MY CAR WAS TOTALLED.

Look up ODI 10785595 at NHTSA ↗

ODI 10825099 · 78,000 mi

TURNED MY CAR ON AND AN ALERT CAME ACROSS THE SCREEN OF MY DASH. POWER STEERING MALFUNCTION. THE DRIVER'S AIRBAG LIGHT WAS ALSO ON AT THIS TIME.

Look up ODI 10825099 at NHTSA ↗

72
ODI 10557384 · 46,000 mi

I WAS TURNING ONTO THE STREET AT ABOUT 25 MPH AND AS I APPROACHED MY HOME, THE ADVANCE TRAC SYSTEM LIGHT CAME ON AND THEN THE SERVICE POWER STEERING NOW LIGHT CAME ON. STEERING WHEEL LOCKED UP AS I TRIED TO TURN INTO THE DRIVEWAY AND I RAN OVER THE CABLE BOX ON THE CURB BECAUSE IT WAS HARD TO TURN AT THAT POINT. PRIOR TO THIS INCIDENT, THERE WERE PROBLEMS WITH AIR PRESSURE IN THE TIRES AT LEAST THREE TIMES. LIGHT CONTINUALLY CAME ON INDICATING LOW TIRE PRESSURE. CAR WAS PURCHASED ON NOVEMBER 2, 2013. DEALERSHIP OFFERED THE EXTENDED WARRANTY, WE…

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ODI 10568124 · 47,000 mi

WHILE DRIVING THE VEHICLE THE SERVICE POWER STEERING NOTIFICATION CAME UP ON THE DASH. CAR WAS STILL DRIVABLE WITH NO LOSS OF POWER STEERING. CAR WAS SHUTDOWN ONCE ARRIVED AT DESTINATION. WHEN RESTARTING CAR THE SERVICE POWER STEERING NOW WAS DISPLAYED. CAR WAS PLACED IN TO DRIVE, NO POWER STEERING WAS IDENTIFIED IN ADDITION TO SERVICE ADVANCETRAC WAS DISPLAYED. *TR

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ODI 10588710 · 36,000 mi

WHEN STOPPED AT A RED LIGHT, POWER STEERING FAILED AND WARNING MESSAGE TO SERVICE ADVANCETRAC. NOT THE FIRST TIME, DON'T REMEMBER DATES OF PRIOR INCIDENTS. TURNING OFF IGNITION AND RESTARTING CAR SOLVED PROBLEM (FOR NOW). *TR

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27
ODI 10555792 · 27,000 mi

I HAVE HAD SEVERAL ISSUES LEADING UP TO THIS AND THE DEALER WOULD SAY NOTHING IS WRONG. CAR JUMPS FORWARD WHEN IDLING, CAR LOOSES POWER WHEN ACCELERATING ON HIGHWAY. LASTLY WAS COMPLETE LOSS OF POWER AND NEARLY HIT BY BUS WITH KIDS IN CAR. THEY REPLACED THROTTLE BODY, A/C MOTOR ETC....TWO WEEKS GONE BYE AND IT IS STARTING AGAIN. I NEED TO GIVE THIS CAR TO MY DAUGHTER TO DRIVE BUT IT IS NOT SAFE. *TR

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ODI 10607615 · 51,380 mi

WAS DRIVING THE WHEEL SUDDEN WENT STIFF OUT OF NO WHERE HAD TO SHUT THE CAR OFF AND START AGAIN. THAT WAS THE FIRST INCIDENT. A COUPLE DAYS LATER THE CAR DID THE SAME THING AND IT SAYS POWER STEERING ASSAULT FAILED AND I CANT DRIVE THE CAR AT ALL IT SAYS THAT AS SOON AS I START IT. *TR

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ODI 10615138 · 38,000 mi

I WAS DRIVING TO WORK THIS MORNING, GOING 65MPH WHEN A CHIME GOES OFF. THERE IS AN AMBER LIGHT ON THE DASH AND WORDS ARE UNDER THE SPEEDOMETER SAYING "POWER STEERING ASSIST FAULT" AND THEN "SERVICE ADVANCETRAC". I WAS ON A STRAIGHT STRETCH OF I-35, SO I DIDN'T REALIZE HOW BAD IT WAS UNTIL I CAME TO MY EXIT RAMP. IT WAS VERY STIFF. AT THE BOTTOM OF THE RAMP I NEEDED TO MAKE A SERIES OF MUCH SHARPER TURNS AND THAT'S WHEN I REALIZED HOW BAD IT WAS. I STOPPED AT A LIGHT AND PULLED OUT MY PHONE AND TOOK PICTURES OF WHAT IT WAS SHOWING. WHEN I GOT I…

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16
ODI 10809385 · 85,000 mi

2012 FUSION AND WE HAVE ALREADY CHANGED THE ROTORS... && MULTIPLE TIRES... ALWAYS GETTING THE TIRE PRESSURE SYMBOL && NOW THERE IS AN ELETRICAL PROBLEM FOR THE POWER STEERING... MANY OF THE FUSES ARE MISSING FROM WHERE THE MANUAL SAID THEY SHOULD BE... MAY HAVE TO PAY THOUSANDS TO GET IT FIXED && STILL ITS JUST A 2012... ID EXPECT SOMETHING LIKE THIS ON A CAR THATS 7-10 YEARS OLD BUT NOT 3...

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ODI 10853041 · 100,000 mi

DRIVING AT 60 MPH I COULD HEAR FRICTION WORSENS AND CAR WOULD LOSE MOMENTUM EASILY BECAUSE OF THE FRICTION. THEN I START TO HEAR A KNOCKING SOUND SOMEWHERE IN THE ENGINE PERHAPS OR THE WHEEL UNSURE AND AS ALL THAT WORSENS, I CAN FEEL THE CAR LOSING CONTROL LIKE IT'S GOTTEN A FLAT TIRE. POWER STEERING GOT STIFFER WHILE THE CAR KIND OF DRIFTED LEFT AND THEN RIGHT AS THO I WAS GOING TO LOSE CONTROL OF THE VEHICLE. IT WAS REALLY SCARY SO I IMMEDIATELY SLOWED DOWN BECAUSE I HAD NO CONTROL ON THE STEERING.

Look up ODI 10853041 at NHTSA ↗

ODI 10924494 · 89,000 mi

MY THROTTLE BODY IS GIVING ME ISSUES. IT WILL HESITATE AND REACT AS IF IT WILL STALL ON OCCASION WHEN I AM ON THE HIGHWAY, IT WILL JERK BADLY. NO ENGINE LIGHTS APPEAR ON MY DASH, HOWEVER I WAS NOTIFIED BY FORD THERE IS A REPLACEMENT EXTENDED WARRANTY, YET THAT EXTENSION DOES NOT COVER THE INITIAL CHARGE FROM THE DEALER TO CHECK THE THROTTLE BODY OUT, WHICH IS DEAD WRONG OF FORD. I BELIEVE THEY SHOULD COVER ANY AND ALL CHARGES REGARDING THIS THE THROTTLE BODY. IN ADDITION MY VEHICLES RACK AND PINION OR PWER STEERING SUEELS ALOT WHILE IN DRIVI…

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18
ODI 10525714 · 7,000 mi

ON MY WAY TO WORK IN THE MORNING ON A BACK COUNTRY ROAD, I WENT AROUND A 90 DEGREE TURN, BRAKING BEFORE GOING INTO THE TURN. ON THE WAY OUT OF THE TURN, THE ENGINE STALLED AS I WAS TRYING TO ACCELERATE. I CAME TO A STOP, PUT THE VEHICLE IN PARK, AND THEN IT RESTARTED WITH NOT PROBLEM, BUT SHOCKED ME A BIT. *TR

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ODI 10555792 · 27,000 mi

I HAVE HAD SEVERAL ISSUES LEADING UP TO THIS AND THE DEALER WOULD SAY NOTHING IS WRONG. CAR JUMPS FORWARD WHEN IDLING, CAR LOOSES POWER WHEN ACCELERATING ON HIGHWAY. LASTLY WAS COMPLETE LOSS OF POWER AND NEARLY HIT BY BUS WITH KIDS IN CAR. THEY REPLACED THROTTLE BODY, A/C MOTOR ETC....TWO WEEKS GONE BYE AND IT IS STARTING AGAIN. I NEED TO GIVE THIS CAR TO MY DAUGHTER TO DRIVE BUT IT IS NOT SAFE. *TR

Look up ODI 10555792 at NHTSA ↗

ODI 10641924 · 53,000 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT MENTIONED THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. UPDATED 12/18/14*CN THE CONSUMER STATED WHEN SHE PRESSED THE ACCELERATED PEDAL, THE VEHICLE SLIGHTLY ACCELERATED, AND THE VEHICLE WOULD ALSO JERK FORWARD. AT TIMES, THE VEHICLE WOUL…

Look up ODI 10641924 at NHTSA ↗

15
ODI 10643398 · 1,200 mi

I SAW ON NEWS THAT YOU WERE INVESTIGATING POWER STEERING ISSUES ON THE FORD FUSION 2012. THIS IS A PROBLEM I HAVE BEEN HAVING WITH MY FUSION 2012 ALMOST FROM THE BEGINNING. THE VEHICLE WAS PURCHASED WITH LESS THAN 10 MILES ON IT AND THE ISSUE STARTED HAPPENING AROUND THE SECOND MONTH. I HEAR A DING AND THEN THE POWER STEERING GOES OUT, THE BRAKES PADDLE REQUIRES A LOT OF PRESSURE TO ENGAGE, AND THE ACCELERATOR PADDLE IS NOT AS RESPONSIVE. TWO ERROR MESSAGES APPEAR ON THE DISPLAY, "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC." I M…

Look up ODI 10643398 at NHTSA ↗

ODI 10644417 · 67,000 mi

I WAS DRIVING AT A SPEED OF NO MORE THAN 40 MPH. I WAS ON MY WAY HOME FROM PICKING Y CHILDREN UP FROM SCHOOL WHEN THE POWER STEERING WENT COMPLETELY OUT ON MY CAR. THERE IS A WARNING LIGHT ON IN MY VEHICLE THAT SAYS SERVICE POWER STEERING NOW AND SERVICE ADVANTRAC. THIS IS THE FIRST TIME THIS HAPPENED. I HAD MY TWO YOUNG CHILDREN WITH ME THE TIME IT WENT OUT. THE STEERING BECAME EXTREMELY HARD TO CONTROL HOWEVER NO ACCIDENT OCCURRED. THE BRAKES BECAME HARD TO APPLY. IF I HAD BEEN GOING A FASTER SPEED WHEN IT HAPPENED I FEEL AS THOUGH A WRECK WO…

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ODI 10915024 · 71,617 mi

2012 FORD FUSION RECALL WHEN COMING TO A STOP SIGN, I WENT TO PUT MY FOOT ON THE BRAKES AND MY STEERING PULLED TO THE RIGHT AND I COULD NOT STEER THE CAR AND THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. THERE IS NO BROKEN BRAKE LINES. WHEN THIS HAPPEN IT STEERED ME INTO ANOTHER CAR THAT WAS PARKED ON THE STREET. AFTER THE ACCIDENT I DID A SAFETY RECALL THROUGH CAR MAX AND FOUND OUT THAT THERE IS A SAFETY RECALL 15N01 AND 13N03, WHICH SHOWED THAT THEY WERE NOT DONE. SO I WENT TO THE DEALER SHIP THAT I BROUGHT THE CAR FROM 6 MONTHS AGO AND TH…

Look up ODI 10915024 at NHTSA ↗

9
ODI 10641891

BOUGHT A 2012 FORD FUSION BRAND NEW FROM A DEALERSHIP. FIRST INCIDENT OCCURRED WITHIN FIRST 2 YRS OF OWNERSHIP WHILE DRIVING 45 MPH DOWN AN INCLINE - SUDDEN LOSS OF POWER. IT FELT AS IF IT LOST POWER STEERING AND THOUGHT ENGINE SHUT OFF. DASH ALARMS RANG AND BRIEFLY SAW 'POWER STEERING FAULT' LIGHT UP. TOOK ALL MY POWER TO PULL CAR OFF ROAD AND TO A SAFE COMPLETE STOP.TURNED OFF IGNITION. AFTER A FEW MINUTES RESTARTED IGNITION AND DROVE DIRECTLY TO A DEALERSHIP WITHOUT FURTHER INCIDENT. DEALERSHIP STATED WATER PUMP WAS DEFECTIVE AND SENT A SIGN…

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ODI 10641924 · 53,000 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT MENTIONED THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. UPDATED 12/18/14*CN THE CONSUMER STATED WHEN SHE PRESSED THE ACCELERATED PEDAL, THE VEHICLE SLIGHTLY ACCELERATED, AND THE VEHICLE WOULD ALSO JERK FORWARD. AT TIMES, THE VEHICLE WOUL…

Look up ODI 10641924 at NHTSA ↗

ODI 10693720 · 79,000 mi

DRIVING ONE DAY HAD JUST TOOK OFF SO WASN'T GOING THAT FAST AN WAS APPROACHING A TURN AND FOUND OUT THAT I HAD TO HOLD THE STEERING WHEEL REAL TIGHT BECAUSE I COULD NOT TURN THE CAR .TRIED TO GET MY CAR FIXED AS A MATTER OF FACT I DID TAKE IT TO A FORD DEALERSHIP AND GOT CHARGED FOR SOMETHING THAT I THOUGHT WAS GOING TO TAKE CARE OF THE PROBLEM BUT DIDN'T THE PROBLEM CAME BACK . MY CAR IS STILL SAYING GET POWER STEERING RACK ADVANCE TRAC SERVICED. TRIED 3 TIMES TO FIX BUT NOTHING SEEMS TO WORK , I NEED YOUR HELP ! *TR

Look up ODI 10693720 at NHTSA ↗

Air Bags
28
ODI 10706582

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH GOING DOWN A HILL, THE ANTI-SWAY AND POWER STEERING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL FAILED TO TURN AND THE CONTACT CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. IT WAS UNKNOWN IF THERE WERE ANY INJURIES SUSTAINED OR IF THERE WAS A POLICE REPORT FILED. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE MILEAGE WAS UNKNOWN.

Look up ODI 10706582 at NHTSA ↗

ODI 10785595 · 36,000 mi

ON SEPTEMBER 5, 2015 I WAS ON MY WAY TO A FUNERAL TRAVELING ON 695 IN OWINGS MILLS MARYLAND AND EXPERIENCED THE LOST CONTROL OF MY VEHICLE. WHILE TRYING TO STEER BACK THE STEERING WHEEL DID ABSOLUTELY NOTHING AND ALSO THE TRYING TO SHIFT INTO GEAR WAS ALWAYS A MAJOR PROBLEM. THE GEAR SHIFT WOULD STICK OR SOMETIMES HARD TO PUT BACK IN PLACE. FROM THIS MY CAR WAS TOTALLED.

Look up ODI 10785595 at NHTSA ↗

ODI 10825099 · 78,000 mi

TURNED MY CAR ON AND AN ALERT CAME ACROSS THE SCREEN OF MY DASH. POWER STEERING MALFUNCTION. THE DRIVER'S AIRBAG LIGHT WAS ALSO ON AT THIS TIME.

Look up ODI 10825099 at NHTSA ↗

—
6
ODI 11022239 · 47,335 mi

FORD WORKED ON MY FORD FUSION 2012 REPAIRED AIR CONDITIONER ON JULY 7, 2017, BUT AIR WENT OUT AGAIN ON SEPTEMBER 6, 2017. FORD DEALER REFUSE TO FIX THE REOCCURRING PROBLEM. IN ADDITION, THERE IS A RECALL ON THE AIRBAG, BUT FORD REFUSES TO FIX THE DEFECTED AIR BAG. THERE IS A POSSIBILITY THAT THE AIR BAG MAY EXPLODE CAUSING INJURY. WHILE DRIVING I CAN SMELL A BURNT ODOR WAS COMING FROM THE AIR BAG. TOOK VEHICLE TO CHANGE THE AIRBAG ON SEPT 6, 2017, BUT FORD REFUSED TO FIX THE DEFECTED AIR BAG, AND WOULD NOT GIVE ME A LOANER VEHICLE.

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ODI 11043126 · 45,000 mi

TAKATA RECALL...THEY STATE THEY HAVE NO REMEDY FOR THIS WHEN I PUT MY VIN# IN AT THE AIRBAGRECALL.COM SITE AND IT HAS BEEN ON RECALL SINCE JANUARY 2017. ALSO WE HAD AN ISSUE WITH THE DRIVER'S DOOR NOT UNLOCKING AND STUCK WHERE SOMEONE IN THE CAR WOULD NOT BE ABLE TO GET OUT WITHOUT CLIMBING OUT THE WINDOW. HAD IT IN THE SHOP FOR REPAIR EVEN THOUGH THEY HAVE RECALLED 2013 AND ABOVE FOR THIS VERY REASON. THE FORD DEALERSHIP SAID THE 2012 FORD FUSION WAS NOT INCLUDED. WE HAD TO PAY $100 (WARRANTY DEDUCTIBLE) TO HAVE THEM FIX IT. I FEEL IF IT …

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ODI 11065253 · 85,300 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE SERVICE ADVANCE TRAK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LIBERTY FORD SOLON (32811 AURORA RD, SOLON, OH) WHERE IT WAS DIAGNOSED THAT THE RCM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT, DUE TO THE DATE THE VEHICLE WAS MANUFACTURED, THE VIN WOULD NOT BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS). THE FAILURE MILEAGE WAS APPROXIMATELY 85,300.

Look up ODI 11065253 at NHTSA ↗

2
ODI 11471840

I called Ford at Sam Galloway in Fort Myers and I told them that I have at least 5 recalls but only one is important which is the passenger air bag. I was told that they have availability for September. I asked them, why wasn’t I informed of the recall? They couldn’t answer. I need to know where should I take my car. Thank you

Look up ODI 11471840 at NHTSA ↗

ODI 11691106

On [XXX] ,I was driving in my car heading home with my [XXX] son in the backseat when my steering wheel just locked up on me and didn't want to turn and it was just stiff. I turn off my car immediately and waited about ten minutes to turn on. The car started up and the steering wheel became un loosen but this situation is off and on and it's scary . It's the third time now it happened. Next im experience a airbag warning symbol on my dashboard today [XXX] and that's even scarier driving in the car with a toddler because it's not safety. I don…

Look up ODI 11691106 at NHTSA ↗

2
ODI 11217185

TAKATA RECALL - FORD DEALERSHIP HAS FAILED TO FIX THIS CARS AIRBAG. I'VE MADE NUMEROUS APPTS THAT HAVE EITHER BEEN CANCELLED OR FORGOTTEN BY THE DEALERSHIP DUE TO UNAVAILABLE PARTS, OR HUMAN ERROR. IVE BEEN TOLD THE PARTS WERE ON ORDER, THE PARTS WERE UNAVAILABLE, THERE WERE FAR TOO MANY RECALLS AND THE DEALERSHIP COULDNT MERT THE DEMAND, AND ALSO COMPLETELY FORGOTTEN ALTOGETHER! DEALERSHIP WAS SUPPOSED TO CALL US TO FIX THIS AFTER FAILED APPOINTMENTS AND NEVER FOLLOWED THROUGH. MY CAR WAS JUST UPDATED WITH A $300 VALUE LOSS BECAUSE OF IT. THIS…

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ODI 11542610

AIR BAG LIGHT RECALL

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2
ODI 11091597 · 16,000 mi

I WAS ON THE ROAD PACK SADDLE IN JONESTOWN TX 78645, WHEN I PULLED ON TO ROAD 1431. A LARGE TRUCK WITH A CRASH GUARD HIT ME ON THE DRIVER'S SIDE @ 60MPH. THE ACCIDENT TURNED MY CAR INTO A HORSE SHOE, AND SENJT ME INTO ON COMING TRAFIC. ALL OF THE AIR BAGS WERE ACTIVATED AND SAVED BOTH ME AND MY WIFE BUT, THE RESIDUE THAT CAME WITH THE ACTIVATION PEPPERD ME IN THE FACE AND RUINED MY GLASSES. IF I HAD NOT HAD MY GLASSES ON,I WOULD HAVE LOST MY VISION DUE TO SUCH. WE WERE ON A COUNTY ROAD.TURNING LEFT AND MY VEHICLE WAS IN MOTION.

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ODI 11494808

The power steering assist randomly went out and caused me to almost crash into a wall when I was on the freeway taking the car home. The previous owner had gotten into an accident with the vehicle which had also resulted from the power steering randomly going out, and the power steering is now out completely on the vehicle and yet seems to come on randomly while having to manually steer the vehicle. I just got the vehicle and am the most recent owner, but since the vehicle has over 150,000 miles on it and it has been over 10 years, Ford and its…

Look up ODI 11494808 at NHTSA ↗

0
6
ODI 10574762 · 8,037 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION AND FAILED TO DECELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT THEN CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY WITH THE SIGNIFICANT IMPACT. THE CONTACT SUSTAINED A FRACTURE WRIST AND INJURIES TO THE RIGHT KNEE. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE SEVERE BODY DAMAGES TO THE FRONT END WERE REPAIRED. THE MANUFACTURER W…

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ODI 10966605

"TAKATA RECALL" AND VEHICLE SPEED LIMIT POSSIBLE STEERING PROBLEM.

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ODI 11045479 · 110,000 mi

#1 TAKATA RECALL #2 THROTTLE ACTUATOR CONTROL SYSTEM STALL ENGINE TO A LIMP IN TRAFFIC UNEXPECTEDLY VERY DANGEROUS

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Electrical System
72
ODI 10557384 · 46,000 mi

I WAS TURNING ONTO THE STREET AT ABOUT 25 MPH AND AS I APPROACHED MY HOME, THE ADVANCE TRAC SYSTEM LIGHT CAME ON AND THEN THE SERVICE POWER STEERING NOW LIGHT CAME ON. STEERING WHEEL LOCKED UP AS I TRIED TO TURN INTO THE DRIVEWAY AND I RAN OVER THE CABLE BOX ON THE CURB BECAUSE IT WAS HARD TO TURN AT THAT POINT. PRIOR TO THIS INCIDENT, THERE WERE PROBLEMS WITH AIR PRESSURE IN THE TIRES AT LEAST THREE TIMES. LIGHT CONTINUALLY CAME ON INDICATING LOW TIRE PRESSURE. CAR WAS PURCHASED ON NOVEMBER 2, 2013. DEALERSHIP OFFERED THE EXTENDED WARRANTY, WE…

Look up ODI 10557384 at NHTSA ↗

ODI 10568124 · 47,000 mi

WHILE DRIVING THE VEHICLE THE SERVICE POWER STEERING NOTIFICATION CAME UP ON THE DASH. CAR WAS STILL DRIVABLE WITH NO LOSS OF POWER STEERING. CAR WAS SHUTDOWN ONCE ARRIVED AT DESTINATION. WHEN RESTARTING CAR THE SERVICE POWER STEERING NOW WAS DISPLAYED. CAR WAS PLACED IN TO DRIVE, NO POWER STEERING WAS IDENTIFIED IN ADDITION TO SERVICE ADVANCETRAC WAS DISPLAYED. *TR

Look up ODI 10568124 at NHTSA ↗

ODI 10588710 · 36,000 mi

WHEN STOPPED AT A RED LIGHT, POWER STEERING FAILED AND WARNING MESSAGE TO SERVICE ADVANCETRAC. NOT THE FIRST TIME, DON'T REMEMBER DATES OF PRIOR INCIDENTS. TURNING OFF IGNITION AND RESTARTING CAR SOLVED PROBLEM (FOR NOW). *TR

Look up ODI 10588710 at NHTSA ↗

6
ODI 11022239 · 47,335 mi

FORD WORKED ON MY FORD FUSION 2012 REPAIRED AIR CONDITIONER ON JULY 7, 2017, BUT AIR WENT OUT AGAIN ON SEPTEMBER 6, 2017. FORD DEALER REFUSE TO FIX THE REOCCURRING PROBLEM. IN ADDITION, THERE IS A RECALL ON THE AIRBAG, BUT FORD REFUSES TO FIX THE DEFECTED AIR BAG. THERE IS A POSSIBILITY THAT THE AIR BAG MAY EXPLODE CAUSING INJURY. WHILE DRIVING I CAN SMELL A BURNT ODOR WAS COMING FROM THE AIR BAG. TOOK VEHICLE TO CHANGE THE AIRBAG ON SEPT 6, 2017, BUT FORD REFUSED TO FIX THE DEFECTED AIR BAG, AND WOULD NOT GIVE ME A LOANER VEHICLE.

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ODI 11043126 · 45,000 mi

TAKATA RECALL...THEY STATE THEY HAVE NO REMEDY FOR THIS WHEN I PUT MY VIN# IN AT THE AIRBAGRECALL.COM SITE AND IT HAS BEEN ON RECALL SINCE JANUARY 2017. ALSO WE HAD AN ISSUE WITH THE DRIVER'S DOOR NOT UNLOCKING AND STUCK WHERE SOMEONE IN THE CAR WOULD NOT BE ABLE TO GET OUT WITHOUT CLIMBING OUT THE WINDOW. HAD IT IN THE SHOP FOR REPAIR EVEN THOUGH THEY HAVE RECALLED 2013 AND ABOVE FOR THIS VERY REASON. THE FORD DEALERSHIP SAID THE 2012 FORD FUSION WAS NOT INCLUDED. WE HAD TO PAY $100 (WARRANTY DEDUCTIBLE) TO HAVE THEM FIX IT. I FEEL IF IT …

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ODI 11065253 · 85,300 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE SERVICE ADVANCE TRAK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LIBERTY FORD SOLON (32811 AURORA RD, SOLON, OH) WHERE IT WAS DIAGNOSED THAT THE RCM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT, DUE TO THE DATE THE VEHICLE WAS MANUFACTURED, THE VIN WOULD NOT BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS). THE FAILURE MILEAGE WAS APPROXIMATELY 85,300.

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12
ODI 10442321 · 990 mi

ON JANUARY 2ND, 2012 ON 2-SEPARATE OCCASIONS THE ENGINE ACCELERATED TO ALMOST 6000 RPM WHILE I WAS STOPPED OR NEARLY STOPPED WHILE PARKING THE CAR. THE CAR WAS IN DRIVE AND I HAD MY RIGHT FOOT ON THE BRAKE BUT THE ENGINE ACCELERATION HAPPENED VERY QUICKLY AND ON THE SECOND INCIDENT THE BRAKES WERE NOT HOLDING THE CAR. I WAS ABLE TO GET THE TRANS INTO NEUTRAL UNTIL THE ACCELERATION DIED DOWN TO THE NORMAL RPM. ON THE SECOND OCCASION I SHUT THE IGNITION OFF 2-TIMES BEFORE THE ACCELERATION STOPPED. I HAVE HAD THIS PROBLEM WITH PRIOR CARS AND THE M…

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ODI 10548179 · 7,500 mi

ON 10/9/2013 I WAS STOPPED AT A LIGHT AND THEN WHEN I PROCEEDED TO GO ON A GREEN LIGHT, MY CAR STALLED WITHOUT ANY WARNING OR LIGHTS ON MY DASH WHILE IN TRAFFIC. THERE WAS A CAR BEHIND ME THAT ALMOST REAR ENDED ME. WENT TO RESTART THE VEHICLE AND IT DID NOT START RIGHT AWAY. I HAD TO PUT THE CAR IN PARK WITH HAZARDS ON, IN THE MIDDLE OF TRAFFIC, AND TRIED TO START THE CAR TWO MORE TIMES BEFORE THE CAR STARTED AGAIN. THE CAR HAS BEEN GIVING ME ISSUES WITH HESITATION AND VIBRATION FOR THE PAST 4 MONTHS. I HAVE TAKEN IT TO FORD AND THEY HAVE …

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ODI 10551709 · 28,000 mi

I NOTICED A "JUMPY RIDE' DURING TRIP TO ALBUQUERQUE AND BACK....FIRST ROAD TRIP SINCE BUYING CAR IN APRIL,'13. IT WAS SORT OF A SHIFTING OF A GEAR WHEN THERE SHOULD HAVE BEEN NOTHING LIKE THAT AT THAT SPEED. STARTED NOTICING AROUND TOWN AT 35 THE SAME JUMPY FEELING...JUST SEEMED LIKE TOO MUCH SHIFTING. THE RIDE IS VERY "ROUGH" ...NEVER HAD A CAR LIKE THIS...LOVED MY '09 FUSION, BUT THIS ONE STINKS. AFRAID IT'S WEARING OUT THE TRANNY AND COULD BE DANGEROUS. 3 DEALERS HAVE JUST BLOWN ME OFF ALONG WITH THE CORPORATE PERSON I TALKED TO...A "[…

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9
ODI 10648259 · 22,145 mi

ON 10/5/2013, I HAD TO CALL ROADSIDE RESCUE TO JUMP START CAR. I TOOK VEHICLE TO ADVANCE AUTO ON 10/6/2013 TO TEST BATTERY. THE PRINTOUT RESULTS FOUND, INDICATOR LIGHT WAS YELLOW, COLD CRANKING AMPS 500 ON BATTERY, TEMPERATURE WAS TO HIGH AT 124DEGREES. ON 10/7/2013, CALL ROADSIDE RESCUE TO JUMPSTART VEHICLE. I LET THE VEHICLE IDLE FOR A BIT, HOPING TO RECHARGE THE BATTERY BACK TO FULL FUNCTION. ON 10/8/2013 CALLED ROADSIDE RESCUE TO JUMPSTART VEHICLE FOR THE 3RD TIME AND THEN DROVE TO FORD DEALERSHIP. WITH GREAT HESITATION, FORD REPLACED THE…

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ODI 10809385 · 85,000 mi

2012 FUSION AND WE HAVE ALREADY CHANGED THE ROTORS... && MULTIPLE TIRES... ALWAYS GETTING THE TIRE PRESSURE SYMBOL && NOW THERE IS AN ELETRICAL PROBLEM FOR THE POWER STEERING... MANY OF THE FUSES ARE MISSING FROM WHERE THE MANUAL SAID THEY SHOULD BE... MAY HAVE TO PAY THOUSANDS TO GET IT FIXED && STILL ITS JUST A 2012... ID EXPECT SOMETHING LIKE THIS ON A CAR THATS 7-10 YEARS OLD BUT NOT 3...

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ODI 10875420 · 61,000 mi

WHEN I TURNED ON THE FAN TO CIRCULATE HEAT OR COOL AIR NOTHING HAPPENED. THE BLOWER MOTOR FOR THE AC AND HEATING HAS FAILED 3 TIMES IN THE LAST 4 YEARS; 12/13/2013, 6/24/2015, AND 5/26/2016. THE LAST TIME THE FORD DEALER HAD TO REPLACE THE ENTIRE WIRING HARNESS AS WELL. THE LAST REPAIR COST $730. ANGELA KEEVIS, FORD MOTOR COMPANY CUSTOMER SERVICE MANAGER, TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME SINCE I HAD ALREADY PAID FOR THE REPAIR. MY SON NEEDED THE CAR FOR HIS HIGH SCHOOL SENIOR PROM SO I NEEDED TO PAY THE BILL ASAP.

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14
ODI 10541805 · 37,723 mi

MY SON GOT INTO THE CAR, GOING TO THE STORE, HE SAID SOMETHING WRONG WITH THE CAR. I SAID WHAT, HE SAID WHEN I CRANKED IT UP, SOUND LIKE I HEARD IT CLICKING. HE CHECK THE OIL, IT WAS A HALF OF A HALF QUART LOW. HE LEFT IN 2 SECONDS HE CALLED BACK, SAID SOMETHING IS WRONG, SO HIS DADDY WENT WHERE HE WAS, IT WAS STILL RUNNING, BUT LOST SPEED, IT WOULD ONLY GO 2 OR 3 MILES PER HOUR. AFTER GETTING IT BACK HOME, IT SAT A LITTLE WHILE AND IT WAS GOOD TO GO. LABOR DAY I WAS ON INTERSTATE 85 IT DONE THE SAME THING TO ME, BUT I HAD TO CALL A WRECKE…

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ODI 10548179 · 7,500 mi

ON 10/9/2013 I WAS STOPPED AT A LIGHT AND THEN WHEN I PROCEEDED TO GO ON A GREEN LIGHT, MY CAR STALLED WITHOUT ANY WARNING OR LIGHTS ON MY DASH WHILE IN TRAFFIC. THERE WAS A CAR BEHIND ME THAT ALMOST REAR ENDED ME. WENT TO RESTART THE VEHICLE AND IT DID NOT START RIGHT AWAY. I HAD TO PUT THE CAR IN PARK WITH HAZARDS ON, IN THE MIDDLE OF TRAFFIC, AND TRIED TO START THE CAR TWO MORE TIMES BEFORE THE CAR STARTED AGAIN. THE CAR HAS BEEN GIVING ME ISSUES WITH HESITATION AND VIBRATION FOR THE PAST 4 MONTHS. I HAVE TAKEN IT TO FORD AND THEY HAVE …

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ODI 10551709 · 28,000 mi

I NOTICED A "JUMPY RIDE' DURING TRIP TO ALBUQUERQUE AND BACK....FIRST ROAD TRIP SINCE BUYING CAR IN APRIL,'13. IT WAS SORT OF A SHIFTING OF A GEAR WHEN THERE SHOULD HAVE BEEN NOTHING LIKE THAT AT THAT SPEED. STARTED NOTICING AROUND TOWN AT 35 THE SAME JUMPY FEELING...JUST SEEMED LIKE TOO MUCH SHIFTING. THE RIDE IS VERY "ROUGH" ...NEVER HAD A CAR LIKE THIS...LOVED MY '09 FUSION, BUT THIS ONE STINKS. AFRAID IT'S WEARING OUT THE TRANNY AND COULD BE DANGEROUS. 3 DEALERS HAVE JUST BLOWN ME OFF ALONG WITH THE CORPORATE PERSON I TALKED TO...A "[…

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8
ODI 10619460 · 38,500 mi

LEFT FOR WORK THIS MORNING AND FIRST TIME I USED MY RIGHT TURN SIGNAL, THE SIGNAL MADE THAT FAST CLICKING SOUND INDICATING THE VEHICLE HAD A BULB THAT NEEDED TO BE CHANGED. AFTER WORK I STOPPED BY AUTOZONE TO BUY A REPLACEMENT BULB. I REMOVED THE SOCKET FROM THE LENS, AND NOTICED THAT THE BULB IS MELTED INTO THE SOCKET. THE BULB CANNOT BE REMOVED FROM THE SOCKET. I THEN CHECKED THE DRIVERS SIDE REAR TAIL LIGHT BULB, AND THAT BULB IS ALSO MELTED INTO THE SOCKET. I TOOK MY CAR TO ART HILL FORD DEALERSHIP (WHERE I PURCHASED THE CAR), AND WAS TOLD …

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ODI 10872135

DRIVER SEAT, HEATER GOT SUPER HOT TO THE POINT OF BURNING A FEW TIME, THEN STOPPED WORKING ALTOGETHER BY 68K MILES. BRAKES, RIGHT SIDE FRONT COMPLETELY WORE THRU OUTSIDE PAD ONLY BY 48K MILES, RIGHT REAR DID SAME THING BY 70K. IN BOTH INSTANCES ONLY ONE PAD WAS SHOT. WHY ONLY ONE PAD WEARING TO BACKING PLATE, LOOKS LIKE PADS NOT RELEASING. ELECTRICAL, ALL WINDOWS, INCLUDING MOON ROOF, OPEN BY THEMSELVES WHILE NOWHERE NEAR CAR AND IT'S LOCKED.

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ODI 10873383 · 1,000 mi

THE VEHICLE WILL STOP RUNNING WHILE SITTING STILL (AT LIGHT, STOP SIGN), I TOOK IT IN AND TO THE DEALERSHIP AND THEY SAID OH YEAH THERE'S A COMPUTER UPDATE. I WAS NEVER ADVISED OF THE UPDATE AND HAD TO HAVE MY CAR DIE IN THE MIDDLE OF SEVERAL BUSY ROADS. AFTER THE UPDATE THE CAR DID NOT DIE ANY LONGER BUT THAT WAS A SAFETY ISSUE THAT SHOULD HAVE BEEN ADDRESSED I HAD TO COME IN. THE CAR WILL BOG DOWN WHEN YOU PRESS ON THE ACCELERATOR, IT WILL BOG DOWN THEN LURCH FORWARD. THE ISSUE IS WHEN STARTING FROM A STOP OR ANY TIME YOU ARE ATTEMPTING TO AC…

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6
ODI 10537011 · 38,987 mi

I STARTED MY CAR AS NORMAL AND SHIFTED INTO DRIVE. AFTER I HAD STARTED DRIVING MY VEHICLE HAD BEGAN TO SHAKE & THE ACCELERATOR WOULD NOT WORK. I TURNED THE ENGINE OFF AND WAITING A FEW MOMENTS AND TURNED BACK ON AND THE EXACT SAME THING HAPPENED AGAIN. THE THIRD TIME I STARTED THE VEHICLE THE CHECK ENGINE LIGHT AND SERVICE WRENCH WERE LIT ON THE DASH. THE THIRD TIME I TURNED ON THE VEHICLE IT WAS ABLE TO DRIVE WITH WHAT FELT LIKE LIMITED POWER. THE CHECK ENGINE CODE PULLED FROM THE CARS COMPUTER READY P2111. THE CAR WAS TAKEN TO THE CLOSEST FOR…

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ODI 10562906 · 1,500 mi

RECEIVED A LETTER EXTENDING THE WARRANTY OF THE THROTTLE BODY, BUT I FEEL THIS IS A SAFETY ISSUE, ESPECIALLY AT HIGH SPEEDS ON INTERSTATE HIGHWAYS, AND SHOULD BE A RECALL ISSUE NOT A WARRANTY EXTENSION. *TR

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ODI 10649298 · 14,300 mi

ACCORDING TO THE DRIVER, THE VEHICLE WAS PUT INTO REVERSE BACKING OUT OF A PARKING SPOT, THEN WHEN THE CAR WAS PUT INTO DRIVE THE VEHICLE WOULD NOT STOP GAINING HIGH SPEEDS UP TO 50MPH. THE ENGINE RPMS WERE HIGH AND THE CAR WAS "OUT OF CONTROL" AS THE DRIVER HAD THEIR FOOT PRESSED ON THE BRAKE. THE FUSION STRUCK A FEW PARKED CARS AND EVENTUALLY HIT A VEHICLE HEAD ON COMING THE OPPOSITE WAY IN A PARKING LOT. THERE WAS ONE FATALITY AS A RESULT OF THE CRASH AND OTHER MINOR INJURIES FROM THE VICTIMS. ACCORDING TO FORD A NOTICE WAS SENT OUT IN J…

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Power Train
27
ODI 10555792 · 27,000 mi

I HAVE HAD SEVERAL ISSUES LEADING UP TO THIS AND THE DEALER WOULD SAY NOTHING IS WRONG. CAR JUMPS FORWARD WHEN IDLING, CAR LOOSES POWER WHEN ACCELERATING ON HIGHWAY. LASTLY WAS COMPLETE LOSS OF POWER AND NEARLY HIT BY BUS WITH KIDS IN CAR. THEY REPLACED THROTTLE BODY, A/C MOTOR ETC....TWO WEEKS GONE BYE AND IT IS STARTING AGAIN. I NEED TO GIVE THIS CAR TO MY DAUGHTER TO DRIVE BUT IT IS NOT SAFE. *TR

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ODI 10607615 · 51,380 mi

WAS DRIVING THE WHEEL SUDDEN WENT STIFF OUT OF NO WHERE HAD TO SHUT THE CAR OFF AND START AGAIN. THAT WAS THE FIRST INCIDENT. A COUPLE DAYS LATER THE CAR DID THE SAME THING AND IT SAYS POWER STEERING ASSAULT FAILED AND I CANT DRIVE THE CAR AT ALL IT SAYS THAT AS SOON AS I START IT. *TR

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ODI 10615138 · 38,000 mi

I WAS DRIVING TO WORK THIS MORNING, GOING 65MPH WHEN A CHIME GOES OFF. THERE IS AN AMBER LIGHT ON THE DASH AND WORDS ARE UNDER THE SPEEDOMETER SAYING "POWER STEERING ASSIST FAULT" AND THEN "SERVICE ADVANCETRAC". I WAS ON A STRAIGHT STRETCH OF I-35, SO I DIDN'T REALIZE HOW BAD IT WAS UNTIL I CAME TO MY EXIT RAMP. IT WAS VERY STIFF. AT THE BOTTOM OF THE RAMP I NEEDED TO MAKE A SERIES OF MUCH SHARPER TURNS AND THAT'S WHEN I REALIZED HOW BAD IT WAS. I STOPPED AT A LIGHT AND PULLED OUT MY PHONE AND TOOK PICTURES OF WHAT IT WAS SHOWING. WHEN I GOT I…

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2
ODI 11471840

I called Ford at Sam Galloway in Fort Myers and I told them that I have at least 5 recalls but only one is important which is the passenger air bag. I was told that they have availability for September. I asked them, why wasn’t I informed of the recall? They couldn’t answer. I need to know where should I take my car. Thank you

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ODI 11691106

On [XXX] ,I was driving in my car heading home with my [XXX] son in the backseat when my steering wheel just locked up on me and didn't want to turn and it was just stiff. I turn off my car immediately and waited about ten minutes to turn on. The car started up and the steering wheel became un loosen but this situation is off and on and it's scary . It's the third time now it happened. Next im experience a airbag warning symbol on my dashboard today [XXX] and that's even scarier driving in the car with a toddler because it's not safety. I don…

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12
ODI 10442321 · 990 mi

ON JANUARY 2ND, 2012 ON 2-SEPARATE OCCASIONS THE ENGINE ACCELERATED TO ALMOST 6000 RPM WHILE I WAS STOPPED OR NEARLY STOPPED WHILE PARKING THE CAR. THE CAR WAS IN DRIVE AND I HAD MY RIGHT FOOT ON THE BRAKE BUT THE ENGINE ACCELERATION HAPPENED VERY QUICKLY AND ON THE SECOND INCIDENT THE BRAKES WERE NOT HOLDING THE CAR. I WAS ABLE TO GET THE TRANS INTO NEUTRAL UNTIL THE ACCELERATION DIED DOWN TO THE NORMAL RPM. ON THE SECOND OCCASION I SHUT THE IGNITION OFF 2-TIMES BEFORE THE ACCELERATION STOPPED. I HAVE HAD THIS PROBLEM WITH PRIOR CARS AND THE M…

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ODI 10548179 · 7,500 mi

ON 10/9/2013 I WAS STOPPED AT A LIGHT AND THEN WHEN I PROCEEDED TO GO ON A GREEN LIGHT, MY CAR STALLED WITHOUT ANY WARNING OR LIGHTS ON MY DASH WHILE IN TRAFFIC. THERE WAS A CAR BEHIND ME THAT ALMOST REAR ENDED ME. WENT TO RESTART THE VEHICLE AND IT DID NOT START RIGHT AWAY. I HAD TO PUT THE CAR IN PARK WITH HAZARDS ON, IN THE MIDDLE OF TRAFFIC, AND TRIED TO START THE CAR TWO MORE TIMES BEFORE THE CAR STARTED AGAIN. THE CAR HAS BEEN GIVING ME ISSUES WITH HESITATION AND VIBRATION FOR THE PAST 4 MONTHS. I HAVE TAKEN IT TO FORD AND THEY HAVE …

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ODI 10551709 · 28,000 mi

I NOTICED A "JUMPY RIDE' DURING TRIP TO ALBUQUERQUE AND BACK....FIRST ROAD TRIP SINCE BUYING CAR IN APRIL,'13. IT WAS SORT OF A SHIFTING OF A GEAR WHEN THERE SHOULD HAVE BEEN NOTHING LIKE THAT AT THAT SPEED. STARTED NOTICING AROUND TOWN AT 35 THE SAME JUMPY FEELING...JUST SEEMED LIKE TOO MUCH SHIFTING. THE RIDE IS VERY "ROUGH" ...NEVER HAD A CAR LIKE THIS...LOVED MY '09 FUSION, BUT THIS ONE STINKS. AFRAID IT'S WEARING OUT THE TRANNY AND COULD BE DANGEROUS. 3 DEALERS HAVE JUST BLOWN ME OFF ALONG WITH THE CORPORATE PERSON I TALKED TO...A "[…

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7
ODI 10470981 · 1,200 mi

WHEN SHIFTING FROM FIRST GEAR TO SECOND GEAR THE CAR WILL VERY ROUGHLY GO INTO GEAR, AND SECOND TO THIRD AND THIRD TO FOURTH IS NOT MUCH BETTER. FROM FOURTH TO FIFTH AND FIFTH TO SIXTH IS FINE MOST OF THE TIME. I HAD TWO CALIBRATION UPDATES PERFORMED BY THE FORD DEALERSHIP I PURCHASED THE CAR FROM AND WAS TOLD TO DRIVE THE CAR AND LET THE UPDATE SET IN. AFTER BOTH TIMES I NOTICED THAT THE PROBLEM DID NOT GO AWAY, INSTEAD AFTER THE LAST UPDATE THE ISSUE PROGRESSED. I HAVE PLEADED WITH THE DEALERSHIP TO TRADE MY CAR FOR ANOTHER FUSION (SAME VALUE…

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ODI 10617393 · 9,159 mi

HAIL DAMAGE, PAINTLESS DENT REPAIR, COULD BE REASON FOR UNEXPLAINED TIRE TREAD WEAR, AND/OR KNOCKING SOUND WHEN BACKING UP AND TURNING. MY FUSION IS STILL UNDER WARRANTY. PLEASE ADVISE WITH ANY INFORMATION THAT MAY BE HELPFUL.

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ODI 10746561 · 25,000 mi

I HAVE HAD NUMEROUS PROBLEMS WITH STALLING, LOSS OF ACCELERATION, DYING WITH MY FUSION. IT HESITATES WHEN DRIVING AND STALLS WHEN DRIVING AND STOPPED. THE WRENCH AND ENGINE LIGHT ARE ON AGAIN. I AM VERY CONCERNED FOR MY SAFETY DUE TO THESE ISSUES AS THERE IS NEVER ANY WARNING OF WHEN IT'S GOING TO OCCUR. I HAVE PREVIOUSLY HAD MY THROTTLE BODY REPAIRED/REPLACED BUT THE SAME PROBLEMS CONTINUE.

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25
ODI 10469648 · 250 mi

SINCE SEPT. 1, 2011 WHEN I TOOK OWNERSHIP OF THE CAR I HAVE HAD THE FOLLOWING HAPPEN ABOUT ONCE A MONTH. THE LAST TIME WAS ON JULY 26, 2012 AT 3171 MILES. WHEN COMING TO A STOP FOR A LIGHT OR SLOWING TRAFFIC AND APPLYING THE BRAKES THE ENGINE STARTS TO RACE AND THE CAR FEELS LIKE IT WANTS TO SURGE FORWARD. WITH CONTINUED PRESSURE ON THE BRAKES, AFTER A FEW SECONDS THE ENGINE RACING AND SURGING STOPS AND THE CAR STOPS. I THINK IT MAY BE A PROBLEM WITH A COMPUTER. *TR UPDATED IVOQ 09/26/12

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ODI 10548179 · 7,500 mi

ON 10/9/2013 I WAS STOPPED AT A LIGHT AND THEN WHEN I PROCEEDED TO GO ON A GREEN LIGHT, MY CAR STALLED WITHOUT ANY WARNING OR LIGHTS ON MY DASH WHILE IN TRAFFIC. THERE WAS A CAR BEHIND ME THAT ALMOST REAR ENDED ME. WENT TO RESTART THE VEHICLE AND IT DID NOT START RIGHT AWAY. I HAD TO PUT THE CAR IN PARK WITH HAZARDS ON, IN THE MIDDLE OF TRAFFIC, AND TRIED TO START THE CAR TWO MORE TIMES BEFORE THE CAR STARTED AGAIN. THE CAR HAS BEEN GIVING ME ISSUES WITH HESITATION AND VIBRATION FOR THE PAST 4 MONTHS. I HAVE TAKEN IT TO FORD AND THEY HAVE …

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ODI 10551709 · 28,000 mi

I NOTICED A "JUMPY RIDE' DURING TRIP TO ALBUQUERQUE AND BACK....FIRST ROAD TRIP SINCE BUYING CAR IN APRIL,'13. IT WAS SORT OF A SHIFTING OF A GEAR WHEN THERE SHOULD HAVE BEEN NOTHING LIKE THAT AT THAT SPEED. STARTED NOTICING AROUND TOWN AT 35 THE SAME JUMPY FEELING...JUST SEEMED LIKE TOO MUCH SHIFTING. THE RIDE IS VERY "ROUGH" ...NEVER HAD A CAR LIKE THIS...LOVED MY '09 FUSION, BUT THIS ONE STINKS. AFRAID IT'S WEARING OUT THE TRANNY AND COULD BE DANGEROUS. 3 DEALERS HAVE JUST BLOWN ME OFF ALONG WITH THE CORPORATE PERSON I TALKED TO...A "[…

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3
ODI 10731932 · 36,200 mi

WHAT FEELS LIKE IS BRAKES STICKING. 1ST NOTICED WHEN BACKING OUT OF DRIVEWAY ONE MORNING. I PUT CAR IN REVERSE IT WOULDN'T MOVE WITHOUT ACCELERATION. ON GOOD DAYS IT MOVES ON IT'S OWN. WHEN IT'S ACTING UP AND I LET OFF ACCELERATION, CAR STOPS ITSELF ABRUPTLY WITHOUT APPLYING BRAKE. EARLY THIS WEEK ME AND MY SON WERE STOPPED AT DRIVE THRU WINDOW (THANK GOD NOT AT A STOP LIGHT). WHEN I WENT TO ACCELERATE TO LEAVE, MY CAR WOULDN'T MOVE. EMBARRASSED I ACCELERATED HARDER AND FINALLY GOT IT MOVING BUT IT SOUNDED LIKE BRAKES WERE STICKING, I COULDN'T …

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ODI 10873383 · 1,000 mi

THE VEHICLE WILL STOP RUNNING WHILE SITTING STILL (AT LIGHT, STOP SIGN), I TOOK IT IN AND TO THE DEALERSHIP AND THEY SAID OH YEAH THERE'S A COMPUTER UPDATE. I WAS NEVER ADVISED OF THE UPDATE AND HAD TO HAVE MY CAR DIE IN THE MIDDLE OF SEVERAL BUSY ROADS. AFTER THE UPDATE THE CAR DID NOT DIE ANY LONGER BUT THAT WAS A SAFETY ISSUE THAT SHOULD HAVE BEEN ADDRESSED I HAD TO COME IN. THE CAR WILL BOG DOWN WHEN YOU PRESS ON THE ACCELERATOR, IT WILL BOG DOWN THEN LURCH FORWARD. THE ISSUE IS WHEN STARTING FROM A STOP OR ANY TIME YOU ARE ATTEMPTING TO AC…

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ODI 11288088 · 50,000 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHEN THE VEHICLE WAS TAKEN TO HAVE THE OIL CHANGED, THE MECHANIC HEARD A WINDING SOUND COMING FROM THE TRANSMISSION. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND EXHIBITED A JERKING SENSATION BEFORE ACCELERATING. WESTFIELD FORD (LOCATED AT 6200 S LA GRANGE RD, COUNTRYSIDE, IL 60525, [phone removed]) HEARD THE WINDING NOISE UNDER THE HOOD AND DIAGNOSED THAT THERE WAS A DEFAULT WITH THE PARKING BRAKE AND ROTORS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWA…

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10
ODI 10469648 · 250 mi

SINCE SEPT. 1, 2011 WHEN I TOOK OWNERSHIP OF THE CAR I HAVE HAD THE FOLLOWING HAPPEN ABOUT ONCE A MONTH. THE LAST TIME WAS ON JULY 26, 2012 AT 3171 MILES. WHEN COMING TO A STOP FOR A LIGHT OR SLOWING TRAFFIC AND APPLYING THE BRAKES THE ENGINE STARTS TO RACE AND THE CAR FEELS LIKE IT WANTS TO SURGE FORWARD. WITH CONTINUED PRESSURE ON THE BRAKES, AFTER A FEW SECONDS THE ENGINE RACING AND SURGING STOPS AND THE CAR STOPS. I THINK IT MAY BE A PROBLEM WITH A COMPUTER. *TR UPDATED IVOQ 09/26/12

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ODI 10641891

BOUGHT A 2012 FORD FUSION BRAND NEW FROM A DEALERSHIP. FIRST INCIDENT OCCURRED WITHIN FIRST 2 YRS OF OWNERSHIP WHILE DRIVING 45 MPH DOWN AN INCLINE - SUDDEN LOSS OF POWER. IT FELT AS IF IT LOST POWER STEERING AND THOUGHT ENGINE SHUT OFF. DASH ALARMS RANG AND BRIEFLY SAW 'POWER STEERING FAULT' LIGHT UP. TOOK ALL MY POWER TO PULL CAR OFF ROAD AND TO A SAFE COMPLETE STOP.TURNED OFF IGNITION. AFTER A FEW MINUTES RESTARTED IGNITION AND DROVE DIRECTLY TO A DEALERSHIP WITHOUT FURTHER INCIDENT. DEALERSHIP STATED WATER PUMP WAS DEFECTIVE AND SENT A SIGN…

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ODI 10746561 · 25,000 mi

I HAVE HAD NUMEROUS PROBLEMS WITH STALLING, LOSS OF ACCELERATION, DYING WITH MY FUSION. IT HESITATES WHEN DRIVING AND STALLS WHEN DRIVING AND STOPPED. THE WRENCH AND ENGINE LIGHT ARE ON AGAIN. I AM VERY CONCERNED FOR MY SAFETY DUE TO THESE ISSUES AS THERE IS NEVER ANY WARNING OF WHEN IT'S GOING TO OCCUR. I HAVE PREVIOUSLY HAD MY THROTTLE BODY REPAIRED/REPLACED BUT THE SAME PROBLEMS CONTINUE.

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Unknown Or Other
16
ODI 10809385 · 85,000 mi

2012 FUSION AND WE HAVE ALREADY CHANGED THE ROTORS... && MULTIPLE TIRES... ALWAYS GETTING THE TIRE PRESSURE SYMBOL && NOW THERE IS AN ELETRICAL PROBLEM FOR THE POWER STEERING... MANY OF THE FUSES ARE MISSING FROM WHERE THE MANUAL SAID THEY SHOULD BE... MAY HAVE TO PAY THOUSANDS TO GET IT FIXED && STILL ITS JUST A 2012... ID EXPECT SOMETHING LIKE THIS ON A CAR THATS 7-10 YEARS OLD BUT NOT 3...

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ODI 10853041 · 100,000 mi

DRIVING AT 60 MPH I COULD HEAR FRICTION WORSENS AND CAR WOULD LOSE MOMENTUM EASILY BECAUSE OF THE FRICTION. THEN I START TO HEAR A KNOCKING SOUND SOMEWHERE IN THE ENGINE PERHAPS OR THE WHEEL UNSURE AND AS ALL THAT WORSENS, I CAN FEEL THE CAR LOSING CONTROL LIKE IT'S GOTTEN A FLAT TIRE. POWER STEERING GOT STIFFER WHILE THE CAR KIND OF DRIFTED LEFT AND THEN RIGHT AS THO I WAS GOING TO LOSE CONTROL OF THE VEHICLE. IT WAS REALLY SCARY SO I IMMEDIATELY SLOWED DOWN BECAUSE I HAD NO CONTROL ON THE STEERING.

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ODI 10924494 · 89,000 mi

MY THROTTLE BODY IS GIVING ME ISSUES. IT WILL HESITATE AND REACT AS IF IT WILL STALL ON OCCASION WHEN I AM ON THE HIGHWAY, IT WILL JERK BADLY. NO ENGINE LIGHTS APPEAR ON MY DASH, HOWEVER I WAS NOTIFIED BY FORD THERE IS A REPLACEMENT EXTENDED WARRANTY, YET THAT EXTENSION DOES NOT COVER THE INITIAL CHARGE FROM THE DEALER TO CHECK THE THROTTLE BODY OUT, WHICH IS DEAD WRONG OF FORD. I BELIEVE THEY SHOULD COVER ANY AND ALL CHARGES REGARDING THIS THE THROTTLE BODY. IN ADDITION MY VEHICLES RACK AND PINION OR PWER STEERING SUEELS ALOT WHILE IN DRIVI…

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2
ODI 11217185

TAKATA RECALL - FORD DEALERSHIP HAS FAILED TO FIX THIS CARS AIRBAG. I'VE MADE NUMEROUS APPTS THAT HAVE EITHER BEEN CANCELLED OR FORGOTTEN BY THE DEALERSHIP DUE TO UNAVAILABLE PARTS, OR HUMAN ERROR. IVE BEEN TOLD THE PARTS WERE ON ORDER, THE PARTS WERE UNAVAILABLE, THERE WERE FAR TOO MANY RECALLS AND THE DEALERSHIP COULDNT MERT THE DEMAND, AND ALSO COMPLETELY FORGOTTEN ALTOGETHER! DEALERSHIP WAS SUPPOSED TO CALL US TO FIX THIS AFTER FAILED APPOINTMENTS AND NEVER FOLLOWED THROUGH. MY CAR WAS JUST UPDATED WITH A $300 VALUE LOSS BECAUSE OF IT. THIS…

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ODI 11542610

AIR BAG LIGHT RECALL

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9
ODI 10648259 · 22,145 mi

ON 10/5/2013, I HAD TO CALL ROADSIDE RESCUE TO JUMP START CAR. I TOOK VEHICLE TO ADVANCE AUTO ON 10/6/2013 TO TEST BATTERY. THE PRINTOUT RESULTS FOUND, INDICATOR LIGHT WAS YELLOW, COLD CRANKING AMPS 500 ON BATTERY, TEMPERATURE WAS TO HIGH AT 124DEGREES. ON 10/7/2013, CALL ROADSIDE RESCUE TO JUMPSTART VEHICLE. I LET THE VEHICLE IDLE FOR A BIT, HOPING TO RECHARGE THE BATTERY BACK TO FULL FUNCTION. ON 10/8/2013 CALLED ROADSIDE RESCUE TO JUMPSTART VEHICLE FOR THE 3RD TIME AND THEN DROVE TO FORD DEALERSHIP. WITH GREAT HESITATION, FORD REPLACED THE…

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ODI 10809385 · 85,000 mi

2012 FUSION AND WE HAVE ALREADY CHANGED THE ROTORS... && MULTIPLE TIRES... ALWAYS GETTING THE TIRE PRESSURE SYMBOL && NOW THERE IS AN ELETRICAL PROBLEM FOR THE POWER STEERING... MANY OF THE FUSES ARE MISSING FROM WHERE THE MANUAL SAID THEY SHOULD BE... MAY HAVE TO PAY THOUSANDS TO GET IT FIXED && STILL ITS JUST A 2012... ID EXPECT SOMETHING LIKE THIS ON A CAR THATS 7-10 YEARS OLD BUT NOT 3...

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ODI 10875420 · 61,000 mi

WHEN I TURNED ON THE FAN TO CIRCULATE HEAT OR COOL AIR NOTHING HAPPENED. THE BLOWER MOTOR FOR THE AC AND HEATING HAS FAILED 3 TIMES IN THE LAST 4 YEARS; 12/13/2013, 6/24/2015, AND 5/26/2016. THE LAST TIME THE FORD DEALER HAD TO REPLACE THE ENTIRE WIRING HARNESS AS WELL. THE LAST REPAIR COST $730. ANGELA KEEVIS, FORD MOTOR COMPANY CUSTOMER SERVICE MANAGER, TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME SINCE I HAD ALREADY PAID FOR THE REPAIR. MY SON NEEDED THE CAR FOR HIS HIGH SCHOOL SENIOR PROM SO I NEEDED TO PAY THE BILL ASAP.

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7
ODI 10470981 · 1,200 mi

WHEN SHIFTING FROM FIRST GEAR TO SECOND GEAR THE CAR WILL VERY ROUGHLY GO INTO GEAR, AND SECOND TO THIRD AND THIRD TO FOURTH IS NOT MUCH BETTER. FROM FOURTH TO FIFTH AND FIFTH TO SIXTH IS FINE MOST OF THE TIME. I HAD TWO CALIBRATION UPDATES PERFORMED BY THE FORD DEALERSHIP I PURCHASED THE CAR FROM AND WAS TOLD TO DRIVE THE CAR AND LET THE UPDATE SET IN. AFTER BOTH TIMES I NOTICED THAT THE PROBLEM DID NOT GO AWAY, INSTEAD AFTER THE LAST UPDATE THE ISSUE PROGRESSED. I HAVE PLEADED WITH THE DEALERSHIP TO TRADE MY CAR FOR ANOTHER FUSION (SAME VALUE…

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ODI 10617393 · 9,159 mi

HAIL DAMAGE, PAINTLESS DENT REPAIR, COULD BE REASON FOR UNEXPLAINED TIRE TREAD WEAR, AND/OR KNOCKING SOUND WHEN BACKING UP AND TURNING. MY FUSION IS STILL UNDER WARRANTY. PLEASE ADVISE WITH ANY INFORMATION THAT MAY BE HELPFUL.

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ODI 10746561 · 25,000 mi

I HAVE HAD NUMEROUS PROBLEMS WITH STALLING, LOSS OF ACCELERATION, DYING WITH MY FUSION. IT HESITATES WHEN DRIVING AND STALLS WHEN DRIVING AND STOPPED. THE WRENCH AND ENGINE LIGHT ARE ON AGAIN. I AM VERY CONCERNED FOR MY SAFETY DUE TO THESE ISSUES AS THERE IS NEVER ANY WARNING OF WHEN IT'S GOING TO OCCUR. I HAVE PREVIOUSLY HAD MY THROTTLE BODY REPAIRED/REPLACED BUT THE SAME PROBLEMS CONTINUE.

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7
ODI 10491485 · 1,400 mi

DRIVING ALONG AT AROUND 40 MILES PER HOUR, THEN NOTICE THE LOSS OF POWER, A BRIGHT YELLOW LIGHT APPEARED ON THE DASH - STOP SAFELY HAZARD WARNING (RTT) - WHICH ACCORDING TO THE OWNERS HANDBOOK INDICATES HYBRID COMPONENT FAULT/FAILURE THAT WILL CAUSE THE VEHICLE TO SHUTDOWN (WHICH IT HAD ALREADY DOWN, I HAD A HARD TIME TURNING THE STEERING WHEEL). FAILED TO RE-START THE FIRST TIME OR ENTER INTO A LIMITED OPERATING MODE, SEEMS LIKE RAY SKILLMAN FORD, GREENWOOD, INDIANA COULD NOT FIND ANY PROBLEMS. THIS $31,000 VEHICLE HAS ONLY 1,400 MILES ON T…

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ODI 10648259 · 22,145 mi

ON 10/5/2013, I HAD TO CALL ROADSIDE RESCUE TO JUMP START CAR. I TOOK VEHICLE TO ADVANCE AUTO ON 10/6/2013 TO TEST BATTERY. THE PRINTOUT RESULTS FOUND, INDICATOR LIGHT WAS YELLOW, COLD CRANKING AMPS 500 ON BATTERY, TEMPERATURE WAS TO HIGH AT 124DEGREES. ON 10/7/2013, CALL ROADSIDE RESCUE TO JUMPSTART VEHICLE. I LET THE VEHICLE IDLE FOR A BIT, HOPING TO RECHARGE THE BATTERY BACK TO FULL FUNCTION. ON 10/8/2013 CALLED ROADSIDE RESCUE TO JUMPSTART VEHICLE FOR THE 3RD TIME AND THEN DROVE TO FORD DEALERSHIP. WITH GREAT HESITATION, FORD REPLACED THE…

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ODI 10749335 · 17,000 mi

AT FIRST THE RPM'S WOULD INCREASE ( AROUND 500 RPM'S) WHEN THE CAR UPSHIFTED WHEN IT WAS COLD. AS THE MOTOR AND TRANSMISSION WARMED UP THE INCREASE IN RPM'S UPON UPSHIFT LESSENED. IT APPEARED TO ME THAT THE TRANSMISSION WAS "SLIPPING" AS IT WENT THROUGH THE GEARS...YOU COULD HEAR THE ENGINE SPEED UP AND WATCH THE TACH TO CONFIRM WHAT I WAS HEARING FROM THE ENGINE. I TOOK CAR TO DEALER AND THEY CHECKED IT OUT. THEY SAID EVERYTHING WAS FUNCTIONING NORMALLY HOWEVER THE CAR STILL DOES IT. NOTE THAT THE CAR WAS UNDER THE 3 YEAR BUMPER TO BUMPER WARR…

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1
ODI 11505904

The braking system failed. Yes it’s available upon request for inspection. The safety of myself and others were put at risk because it caused me to hit something in front of me. I stepped on the brakes and the pedal went straight to the floor. This has happened multiple times it is putting my safety as well as my children’s safety at risk. When I step on the brake pedal there is nothing goes to the floor till I pump the pedal. Initial Lu when hitting the pedal it jerks the steering wheel out of my hand to the right every time. It’s not only put…

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2
ODI 10746561 · 25,000 mi

I HAVE HAD NUMEROUS PROBLEMS WITH STALLING, LOSS OF ACCELERATION, DYING WITH MY FUSION. IT HESITATES WHEN DRIVING AND STALLS WHEN DRIVING AND STOPPED. THE WRENCH AND ENGINE LIGHT ARE ON AGAIN. I AM VERY CONCERNED FOR MY SAFETY DUE TO THESE ISSUES AS THERE IS NEVER ANY WARNING OF WHEN IT'S GOING TO OCCUR. I HAVE PREVIOUSLY HAD MY THROTTLE BODY REPAIRED/REPLACED BUT THE SAME PROBLEMS CONTINUE.

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ODI 11349688 · 100,450 mi

MY VEHICLE HAS BEEN STALLING WHILE I AM EITHER DRIVING ON A HIGHWAY, TURNING OR STOPPED AT A LIGHT. THIS IS EXTREMELY DANGEROUS WHILE DRIVING ON THE HIGHWAYS IN NJ.

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Engine
18
ODI 10525714 · 7,000 mi

ON MY WAY TO WORK IN THE MORNING ON A BACK COUNTRY ROAD, I WENT AROUND A 90 DEGREE TURN, BRAKING BEFORE GOING INTO THE TURN. ON THE WAY OUT OF THE TURN, THE ENGINE STALLED AS I WAS TRYING TO ACCELERATE. I CAME TO A STOP, PUT THE VEHICLE IN PARK, AND THEN IT RESTARTED WITH NOT PROBLEM, BUT SHOCKED ME A BIT. *TR

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ODI 10555792 · 27,000 mi

I HAVE HAD SEVERAL ISSUES LEADING UP TO THIS AND THE DEALER WOULD SAY NOTHING IS WRONG. CAR JUMPS FORWARD WHEN IDLING, CAR LOOSES POWER WHEN ACCELERATING ON HIGHWAY. LASTLY WAS COMPLETE LOSS OF POWER AND NEARLY HIT BY BUS WITH KIDS IN CAR. THEY REPLACED THROTTLE BODY, A/C MOTOR ETC....TWO WEEKS GONE BYE AND IT IS STARTING AGAIN. I NEED TO GIVE THIS CAR TO MY DAUGHTER TO DRIVE BUT IT IS NOT SAFE. *TR

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ODI 10641924 · 53,000 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT MENTIONED THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. UPDATED 12/18/14*CN THE CONSUMER STATED WHEN SHE PRESSED THE ACCELERATED PEDAL, THE VEHICLE SLIGHTLY ACCELERATED, AND THE VEHICLE WOULD ALSO JERK FORWARD. AT TIMES, THE VEHICLE WOUL…

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2
ODI 11091597 · 16,000 mi

I WAS ON THE ROAD PACK SADDLE IN JONESTOWN TX 78645, WHEN I PULLED ON TO ROAD 1431. A LARGE TRUCK WITH A CRASH GUARD HIT ME ON THE DRIVER'S SIDE @ 60MPH. THE ACCIDENT TURNED MY CAR INTO A HORSE SHOE, AND SENJT ME INTO ON COMING TRAFIC. ALL OF THE AIR BAGS WERE ACTIVATED AND SAVED BOTH ME AND MY WIFE BUT, THE RESIDUE THAT CAME WITH THE ACTIVATION PEPPERD ME IN THE FACE AND RUINED MY GLASSES. IF I HAD NOT HAD MY GLASSES ON,I WOULD HAVE LOST MY VISION DUE TO SUCH. WE WERE ON A COUNTY ROAD.TURNING LEFT AND MY VEHICLE WAS IN MOTION.

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ODI 11494808

The power steering assist randomly went out and caused me to almost crash into a wall when I was on the freeway taking the car home. The previous owner had gotten into an accident with the vehicle which had also resulted from the power steering randomly going out, and the power steering is now out completely on the vehicle and yet seems to come on randomly while having to manually steer the vehicle. I just got the vehicle and am the most recent owner, but since the vehicle has over 150,000 miles on it and it has been over 10 years, Ford and its…

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14
ODI 10541805 · 37,723 mi

MY SON GOT INTO THE CAR, GOING TO THE STORE, HE SAID SOMETHING WRONG WITH THE CAR. I SAID WHAT, HE SAID WHEN I CRANKED IT UP, SOUND LIKE I HEARD IT CLICKING. HE CHECK THE OIL, IT WAS A HALF OF A HALF QUART LOW. HE LEFT IN 2 SECONDS HE CALLED BACK, SAID SOMETHING IS WRONG, SO HIS DADDY WENT WHERE HE WAS, IT WAS STILL RUNNING, BUT LOST SPEED, IT WOULD ONLY GO 2 OR 3 MILES PER HOUR. AFTER GETTING IT BACK HOME, IT SAT A LITTLE WHILE AND IT WAS GOOD TO GO. LABOR DAY I WAS ON INTERSTATE 85 IT DONE THE SAME THING TO ME, BUT I HAD TO CALL A WRECKE…

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ODI 10548179 · 7,500 mi

ON 10/9/2013 I WAS STOPPED AT A LIGHT AND THEN WHEN I PROCEEDED TO GO ON A GREEN LIGHT, MY CAR STALLED WITHOUT ANY WARNING OR LIGHTS ON MY DASH WHILE IN TRAFFIC. THERE WAS A CAR BEHIND ME THAT ALMOST REAR ENDED ME. WENT TO RESTART THE VEHICLE AND IT DID NOT START RIGHT AWAY. I HAD TO PUT THE CAR IN PARK WITH HAZARDS ON, IN THE MIDDLE OF TRAFFIC, AND TRIED TO START THE CAR TWO MORE TIMES BEFORE THE CAR STARTED AGAIN. THE CAR HAS BEEN GIVING ME ISSUES WITH HESITATION AND VIBRATION FOR THE PAST 4 MONTHS. I HAVE TAKEN IT TO FORD AND THEY HAVE …

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ODI 10551709 · 28,000 mi

I NOTICED A "JUMPY RIDE' DURING TRIP TO ALBUQUERQUE AND BACK....FIRST ROAD TRIP SINCE BUYING CAR IN APRIL,'13. IT WAS SORT OF A SHIFTING OF A GEAR WHEN THERE SHOULD HAVE BEEN NOTHING LIKE THAT AT THAT SPEED. STARTED NOTICING AROUND TOWN AT 35 THE SAME JUMPY FEELING...JUST SEEMED LIKE TOO MUCH SHIFTING. THE RIDE IS VERY "ROUGH" ...NEVER HAD A CAR LIKE THIS...LOVED MY '09 FUSION, BUT THIS ONE STINKS. AFRAID IT'S WEARING OUT THE TRANNY AND COULD BE DANGEROUS. 3 DEALERS HAVE JUST BLOWN ME OFF ALONG WITH THE CORPORATE PERSON I TALKED TO...A "[…

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25
ODI 10469648 · 250 mi

SINCE SEPT. 1, 2011 WHEN I TOOK OWNERSHIP OF THE CAR I HAVE HAD THE FOLLOWING HAPPEN ABOUT ONCE A MONTH. THE LAST TIME WAS ON JULY 26, 2012 AT 3171 MILES. WHEN COMING TO A STOP FOR A LIGHT OR SLOWING TRAFFIC AND APPLYING THE BRAKES THE ENGINE STARTS TO RACE AND THE CAR FEELS LIKE IT WANTS TO SURGE FORWARD. WITH CONTINUED PRESSURE ON THE BRAKES, AFTER A FEW SECONDS THE ENGINE RACING AND SURGING STOPS AND THE CAR STOPS. I THINK IT MAY BE A PROBLEM WITH A COMPUTER. *TR UPDATED IVOQ 09/26/12

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ODI 10548179 · 7,500 mi

ON 10/9/2013 I WAS STOPPED AT A LIGHT AND THEN WHEN I PROCEEDED TO GO ON A GREEN LIGHT, MY CAR STALLED WITHOUT ANY WARNING OR LIGHTS ON MY DASH WHILE IN TRAFFIC. THERE WAS A CAR BEHIND ME THAT ALMOST REAR ENDED ME. WENT TO RESTART THE VEHICLE AND IT DID NOT START RIGHT AWAY. I HAD TO PUT THE CAR IN PARK WITH HAZARDS ON, IN THE MIDDLE OF TRAFFIC, AND TRIED TO START THE CAR TWO MORE TIMES BEFORE THE CAR STARTED AGAIN. THE CAR HAS BEEN GIVING ME ISSUES WITH HESITATION AND VIBRATION FOR THE PAST 4 MONTHS. I HAVE TAKEN IT TO FORD AND THEY HAVE …

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ODI 10551709 · 28,000 mi

I NOTICED A "JUMPY RIDE' DURING TRIP TO ALBUQUERQUE AND BACK....FIRST ROAD TRIP SINCE BUYING CAR IN APRIL,'13. IT WAS SORT OF A SHIFTING OF A GEAR WHEN THERE SHOULD HAVE BEEN NOTHING LIKE THAT AT THAT SPEED. STARTED NOTICING AROUND TOWN AT 35 THE SAME JUMPY FEELING...JUST SEEMED LIKE TOO MUCH SHIFTING. THE RIDE IS VERY "ROUGH" ...NEVER HAD A CAR LIKE THIS...LOVED MY '09 FUSION, BUT THIS ONE STINKS. AFRAID IT'S WEARING OUT THE TRANNY AND COULD BE DANGEROUS. 3 DEALERS HAVE JUST BLOWN ME OFF ALONG WITH THE CORPORATE PERSON I TALKED TO...A "[…

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7
ODI 10491485 · 1,400 mi

DRIVING ALONG AT AROUND 40 MILES PER HOUR, THEN NOTICE THE LOSS OF POWER, A BRIGHT YELLOW LIGHT APPEARED ON THE DASH - STOP SAFELY HAZARD WARNING (RTT) - WHICH ACCORDING TO THE OWNERS HANDBOOK INDICATES HYBRID COMPONENT FAULT/FAILURE THAT WILL CAUSE THE VEHICLE TO SHUTDOWN (WHICH IT HAD ALREADY DOWN, I HAD A HARD TIME TURNING THE STEERING WHEEL). FAILED TO RE-START THE FIRST TIME OR ENTER INTO A LIMITED OPERATING MODE, SEEMS LIKE RAY SKILLMAN FORD, GREENWOOD, INDIANA COULD NOT FIND ANY PROBLEMS. THIS $31,000 VEHICLE HAS ONLY 1,400 MILES ON T…

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ODI 10648259 · 22,145 mi

ON 10/5/2013, I HAD TO CALL ROADSIDE RESCUE TO JUMP START CAR. I TOOK VEHICLE TO ADVANCE AUTO ON 10/6/2013 TO TEST BATTERY. THE PRINTOUT RESULTS FOUND, INDICATOR LIGHT WAS YELLOW, COLD CRANKING AMPS 500 ON BATTERY, TEMPERATURE WAS TO HIGH AT 124DEGREES. ON 10/7/2013, CALL ROADSIDE RESCUE TO JUMPSTART VEHICLE. I LET THE VEHICLE IDLE FOR A BIT, HOPING TO RECHARGE THE BATTERY BACK TO FULL FUNCTION. ON 10/8/2013 CALLED ROADSIDE RESCUE TO JUMPSTART VEHICLE FOR THE 3RD TIME AND THEN DROVE TO FORD DEALERSHIP. WITH GREAT HESITATION, FORD REPLACED THE…

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ODI 10749335 · 17,000 mi

AT FIRST THE RPM'S WOULD INCREASE ( AROUND 500 RPM'S) WHEN THE CAR UPSHIFTED WHEN IT WAS COLD. AS THE MOTOR AND TRANSMISSION WARMED UP THE INCREASE IN RPM'S UPON UPSHIFT LESSENED. IT APPEARED TO ME THAT THE TRANSMISSION WAS "SLIPPING" AS IT WENT THROUGH THE GEARS...YOU COULD HEAR THE ENGINE SPEED UP AND WATCH THE TACH TO CONFIRM WHAT I WAS HEARING FROM THE ENGINE. I TOOK CAR TO DEALER AND THEY CHECKED IT OUT. THEY SAID EVERYTHING WAS FUNCTIONING NORMALLY HOWEVER THE CAR STILL DOES IT. NOTE THAT THE CAR WAS UNDER THE 3 YEAR BUMPER TO BUMPER WARR…

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1
ODI 11523086

Their is a recall for Ford Abs Module yet their needs to be one for 2012 Ford Fusions Se as well I have paid over 3200 dollars for my brakes alone . I have had 2 near misses and was in an unreported incident today from power loss on my breaks . Very unsafe for me and those around

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21
ODI 10469648 · 250 mi

SINCE SEPT. 1, 2011 WHEN I TOOK OWNERSHIP OF THE CAR I HAVE HAD THE FOLLOWING HAPPEN ABOUT ONCE A MONTH. THE LAST TIME WAS ON JULY 26, 2012 AT 3171 MILES. WHEN COMING TO A STOP FOR A LIGHT OR SLOWING TRAFFIC AND APPLYING THE BRAKES THE ENGINE STARTS TO RACE AND THE CAR FEELS LIKE IT WANTS TO SURGE FORWARD. WITH CONTINUED PRESSURE ON THE BRAKES, AFTER A FEW SECONDS THE ENGINE RACING AND SURGING STOPS AND THE CAR STOPS. I THINK IT MAY BE A PROBLEM WITH A COMPUTER. *TR UPDATED IVOQ 09/26/12

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ODI 10481322 · 40,440 mi

WE WERE DRIVING ON THE HIGHWAY AT APPROXIMATELY 40MPH WHEN THE CAR LOST POWER AND BEGAN TO SHAKE. WE WERE FORTUNATE TO BE ABLE TO PULL OFF ON THE SHOULDER OUT OF TRAFFIC AND TURN OFF THE MOTOR. AFTER WAITING APPROXIMATELY 15 MINUTES, WE WERE ABLE TO RESTART THE CAR AND DRIVE SAFELY TO A RELIABLE AUTOMOTIVE SHOP WE HAVE USED FOR OVER 20 YEARS. FINALLY AFTER A WEEK OF TESTING, THEY WERE ABLE TO REPLICATE THE PROBLEM WE HAD EXPERIENCED.THEY REPLACED THE ALTERNATOR,AT OUR CONSIDERABLE EXPENSE, AND WE BROUGHT THE CAR HOME MORE THAN A WEEK LATER. WE …

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ODI 10532763 · 40,000 mi

LAST WEDNESDAY, 7/24/13, I WAS ON THE INTERSTATE COMING HOME FROM WORK IN THE FAR LEFT HAND LANE WHEN MY ENGINE SHUT OFF AND PUT ME IN A REALLY BAD SITUATION. I HAD TO CROSS MULTIPLE LANES OF TRAFFIC, WHILE NOT BEING ABLE TO ACCELERATE, TO GET TO GET BACK TO THE SHOULDER. THE CAR SEEMED TO BEING WORKING FINE, BUT WHEN I HIT THE GAS THERE WAS NO RESPONSE. THE LIGHTS, GAUGES, AND RADIO STILL WORKED AND A WRENCH LIGHT CAME ON. I WAS NEARLY REAR ENDED TWICE AND BARELY MADE IT TO THE SHOULDER. TODAY, 7/30/13, ON MY WAY TO WORK THE SAME THING HAPP…

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Service Brakes
15
ODI 10643398 · 1,200 mi

I SAW ON NEWS THAT YOU WERE INVESTIGATING POWER STEERING ISSUES ON THE FORD FUSION 2012. THIS IS A PROBLEM I HAVE BEEN HAVING WITH MY FUSION 2012 ALMOST FROM THE BEGINNING. THE VEHICLE WAS PURCHASED WITH LESS THAN 10 MILES ON IT AND THE ISSUE STARTED HAPPENING AROUND THE SECOND MONTH. I HEAR A DING AND THEN THE POWER STEERING GOES OUT, THE BRAKES PADDLE REQUIRES A LOT OF PRESSURE TO ENGAGE, AND THE ACCELERATOR PADDLE IS NOT AS RESPONSIVE. TWO ERROR MESSAGES APPEAR ON THE DISPLAY, "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC." I M…

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ODI 10644417 · 67,000 mi

I WAS DRIVING AT A SPEED OF NO MORE THAN 40 MPH. I WAS ON MY WAY HOME FROM PICKING Y CHILDREN UP FROM SCHOOL WHEN THE POWER STEERING WENT COMPLETELY OUT ON MY CAR. THERE IS A WARNING LIGHT ON IN MY VEHICLE THAT SAYS SERVICE POWER STEERING NOW AND SERVICE ADVANTRAC. THIS IS THE FIRST TIME THIS HAPPENED. I HAD MY TWO YOUNG CHILDREN WITH ME THE TIME IT WENT OUT. THE STEERING BECAME EXTREMELY HARD TO CONTROL HOWEVER NO ACCIDENT OCCURRED. THE BRAKES BECAME HARD TO APPLY. IF I HAD BEEN GOING A FASTER SPEED WHEN IT HAPPENED I FEEL AS THOUGH A WRECK WO…

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ODI 10915024 · 71,617 mi

2012 FORD FUSION RECALL WHEN COMING TO A STOP SIGN, I WENT TO PUT MY FOOT ON THE BRAKES AND MY STEERING PULLED TO THE RIGHT AND I COULD NOT STEER THE CAR AND THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. THERE IS NO BROKEN BRAKE LINES. WHEN THIS HAPPEN IT STEERED ME INTO ANOTHER CAR THAT WAS PARKED ON THE STREET. AFTER THE ACCIDENT I DID A SAFETY RECALL THROUGH CAR MAX AND FOUND OUT THAT THERE IS A SAFETY RECALL 15N01 AND 13N03, WHICH SHOWED THAT THEY WERE NOT DONE. SO I WENT TO THE DEALER SHIP THAT I BROUGHT THE CAR FROM 6 MONTHS AGO AND TH…

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0
8
ODI 10619460 · 38,500 mi

LEFT FOR WORK THIS MORNING AND FIRST TIME I USED MY RIGHT TURN SIGNAL, THE SIGNAL MADE THAT FAST CLICKING SOUND INDICATING THE VEHICLE HAD A BULB THAT NEEDED TO BE CHANGED. AFTER WORK I STOPPED BY AUTOZONE TO BUY A REPLACEMENT BULB. I REMOVED THE SOCKET FROM THE LENS, AND NOTICED THAT THE BULB IS MELTED INTO THE SOCKET. THE BULB CANNOT BE REMOVED FROM THE SOCKET. I THEN CHECKED THE DRIVERS SIDE REAR TAIL LIGHT BULB, AND THAT BULB IS ALSO MELTED INTO THE SOCKET. I TOOK MY CAR TO ART HILL FORD DEALERSHIP (WHERE I PURCHASED THE CAR), AND WAS TOLD …

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ODI 10872135

DRIVER SEAT, HEATER GOT SUPER HOT TO THE POINT OF BURNING A FEW TIME, THEN STOPPED WORKING ALTOGETHER BY 68K MILES. BRAKES, RIGHT SIDE FRONT COMPLETELY WORE THRU OUTSIDE PAD ONLY BY 48K MILES, RIGHT REAR DID SAME THING BY 70K. IN BOTH INSTANCES ONLY ONE PAD WAS SHOT. WHY ONLY ONE PAD WEARING TO BACKING PLATE, LOOKS LIKE PADS NOT RELEASING. ELECTRICAL, ALL WINDOWS, INCLUDING MOON ROOF, OPEN BY THEMSELVES WHILE NOWHERE NEAR CAR AND IT'S LOCKED.

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ODI 10873383 · 1,000 mi

THE VEHICLE WILL STOP RUNNING WHILE SITTING STILL (AT LIGHT, STOP SIGN), I TOOK IT IN AND TO THE DEALERSHIP AND THEY SAID OH YEAH THERE'S A COMPUTER UPDATE. I WAS NEVER ADVISED OF THE UPDATE AND HAD TO HAVE MY CAR DIE IN THE MIDDLE OF SEVERAL BUSY ROADS. AFTER THE UPDATE THE CAR DID NOT DIE ANY LONGER BUT THAT WAS A SAFETY ISSUE THAT SHOULD HAVE BEEN ADDRESSED I HAD TO COME IN. THE CAR WILL BOG DOWN WHEN YOU PRESS ON THE ACCELERATOR, IT WILL BOG DOWN THEN LURCH FORWARD. THE ISSUE IS WHEN STARTING FROM A STOP OR ANY TIME YOU ARE ATTEMPTING TO AC…

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3
ODI 10731932 · 36,200 mi

WHAT FEELS LIKE IS BRAKES STICKING. 1ST NOTICED WHEN BACKING OUT OF DRIVEWAY ONE MORNING. I PUT CAR IN REVERSE IT WOULDN'T MOVE WITHOUT ACCELERATION. ON GOOD DAYS IT MOVES ON IT'S OWN. WHEN IT'S ACTING UP AND I LET OFF ACCELERATION, CAR STOPS ITSELF ABRUPTLY WITHOUT APPLYING BRAKE. EARLY THIS WEEK ME AND MY SON WERE STOPPED AT DRIVE THRU WINDOW (THANK GOD NOT AT A STOP LIGHT). WHEN I WENT TO ACCELERATE TO LEAVE, MY CAR WOULDN'T MOVE. EMBARRASSED I ACCELERATED HARDER AND FINALLY GOT IT MOVING BUT IT SOUNDED LIKE BRAKES WERE STICKING, I COULDN'T …

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ODI 10873383 · 1,000 mi

THE VEHICLE WILL STOP RUNNING WHILE SITTING STILL (AT LIGHT, STOP SIGN), I TOOK IT IN AND TO THE DEALERSHIP AND THEY SAID OH YEAH THERE'S A COMPUTER UPDATE. I WAS NEVER ADVISED OF THE UPDATE AND HAD TO HAVE MY CAR DIE IN THE MIDDLE OF SEVERAL BUSY ROADS. AFTER THE UPDATE THE CAR DID NOT DIE ANY LONGER BUT THAT WAS A SAFETY ISSUE THAT SHOULD HAVE BEEN ADDRESSED I HAD TO COME IN. THE CAR WILL BOG DOWN WHEN YOU PRESS ON THE ACCELERATOR, IT WILL BOG DOWN THEN LURCH FORWARD. THE ISSUE IS WHEN STARTING FROM A STOP OR ANY TIME YOU ARE ATTEMPTING TO AC…

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ODI 11288088 · 50,000 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHEN THE VEHICLE WAS TAKEN TO HAVE THE OIL CHANGED, THE MECHANIC HEARD A WINDING SOUND COMING FROM THE TRANSMISSION. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND EXHIBITED A JERKING SENSATION BEFORE ACCELERATING. WESTFIELD FORD (LOCATED AT 6200 S LA GRANGE RD, COUNTRYSIDE, IL 60525, [phone removed]) HEARD THE WINDING NOISE UNDER THE HOOD AND DIAGNOSED THAT THERE WAS A DEFAULT WITH THE PARKING BRAKE AND ROTORS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWA…

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1
ODI 11505904

The braking system failed. Yes it’s available upon request for inspection. The safety of myself and others were put at risk because it caused me to hit something in front of me. I stepped on the brakes and the pedal went straight to the floor. This has happened multiple times it is putting my safety as well as my children’s safety at risk. When I step on the brake pedal there is nothing goes to the floor till I pump the pedal. Initial Lu when hitting the pedal it jerks the steering wheel out of my hand to the right every time. It’s not only put…

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1
ODI 11523086

Their is a recall for Ford Abs Module yet their needs to be one for 2012 Ford Fusions Se as well I have paid over 3200 dollars for my brakes alone . I have had 2 near misses and was in an unreported incident today from power loss on my breaks . Very unsafe for me and those around

Look up ODI 11523086 at NHTSA ↗

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3
ODI 10509017

MY 2012 FORD FUSIONS GAS PEDDLE ACCEL GOT STUCK FULL THROTTLE, THEREFORE MY BRAKES WERE NOT WORKING PROPERLY TO STOP THE VEHICLE, BACKING OUT OF A PARKING SPOT AND BACK RAMMED INTO NEIGHBORS WALL WITH STRUCTURE DAMAGE AND TOTALING MY VEHICLE. *TR

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ODI 11162465 · 53,000 mi

WHEN I WAS DRIVING ON THE PAVED ROAD ABOUT 15 MILES PER HOUR I LET OFF THE ACCELERATOR WHILE ENGAGING A SLIGHT CURVE IN THE ROAD AND THE CAR ALL OF A SUDDEN SPED UP OUT OF CONTROL. THE BRAKES HAD NO EFFECT ON STOPPING THE CAR. SO I STEERED AWAY FROM TRAFFIC AHEAD AND WENT INTO AN OPEN FIELD. THE CAR GOT UP TO AROUND 50 MPH, AND 60 YARDS OUT I HIT A 10 FOOT WIDE TRENCH BY 2 FOOT DEEP. THE FRONT END HIT THE OTHER SIDE AND THE AIRBAG WENT OFF. THE BRAKES FINALLY STOPPED THE CAR ABOUT 30 YARDS FROM THE TRENCH. THE DECORATIVE FRONT END AND THE BACK …

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ODI 11523086

Their is a recall for Ford Abs Module yet their needs to be one for 2012 Ford Fusions Se as well I have paid over 3200 dollars for my brakes alone . I have had 2 near misses and was in an unreported incident today from power loss on my breaks . Very unsafe for me and those around

Look up ODI 11523086 at NHTSA ↗

Vehicle Speed Control
9
ODI 10641891

BOUGHT A 2012 FORD FUSION BRAND NEW FROM A DEALERSHIP. FIRST INCIDENT OCCURRED WITHIN FIRST 2 YRS OF OWNERSHIP WHILE DRIVING 45 MPH DOWN AN INCLINE - SUDDEN LOSS OF POWER. IT FELT AS IF IT LOST POWER STEERING AND THOUGHT ENGINE SHUT OFF. DASH ALARMS RANG AND BRIEFLY SAW 'POWER STEERING FAULT' LIGHT UP. TOOK ALL MY POWER TO PULL CAR OFF ROAD AND TO A SAFE COMPLETE STOP.TURNED OFF IGNITION. AFTER A FEW MINUTES RESTARTED IGNITION AND DROVE DIRECTLY TO A DEALERSHIP WITHOUT FURTHER INCIDENT. DEALERSHIP STATED WATER PUMP WAS DEFECTIVE AND SENT A SIGN…

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ODI 10641924 · 53,000 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT MENTIONED THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. UPDATED 12/18/14*CN THE CONSUMER STATED WHEN SHE PRESSED THE ACCELERATED PEDAL, THE VEHICLE SLIGHTLY ACCELERATED, AND THE VEHICLE WOULD ALSO JERK FORWARD. AT TIMES, THE VEHICLE WOUL…

Look up ODI 10641924 at NHTSA ↗

ODI 10693720 · 79,000 mi

DRIVING ONE DAY HAD JUST TOOK OFF SO WASN'T GOING THAT FAST AN WAS APPROACHING A TURN AND FOUND OUT THAT I HAD TO HOLD THE STEERING WHEEL REAL TIGHT BECAUSE I COULD NOT TURN THE CAR .TRIED TO GET MY CAR FIXED AS A MATTER OF FACT I DID TAKE IT TO A FORD DEALERSHIP AND GOT CHARGED FOR SOMETHING THAT I THOUGHT WAS GOING TO TAKE CARE OF THE PROBLEM BUT DIDN'T THE PROBLEM CAME BACK . MY CAR IS STILL SAYING GET POWER STEERING RACK ADVANCE TRAC SERVICED. TRIED 3 TIMES TO FIX BUT NOTHING SEEMS TO WORK , I NEED YOUR HELP ! *TR

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6
ODI 10574762 · 8,037 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION AND FAILED TO DECELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT THEN CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY WITH THE SIGNIFICANT IMPACT. THE CONTACT SUSTAINED A FRACTURE WRIST AND INJURIES TO THE RIGHT KNEE. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE SEVERE BODY DAMAGES TO THE FRONT END WERE REPAIRED. THE MANUFACTURER W…

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ODI 10966605

"TAKATA RECALL" AND VEHICLE SPEED LIMIT POSSIBLE STEERING PROBLEM.

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ODI 11045479 · 110,000 mi

#1 TAKATA RECALL #2 THROTTLE ACTUATOR CONTROL SYSTEM STALL ENGINE TO A LIMP IN TRAFFIC UNEXPECTEDLY VERY DANGEROUS

Look up ODI 11045479 at NHTSA ↗

6
ODI 10537011 · 38,987 mi

I STARTED MY CAR AS NORMAL AND SHIFTED INTO DRIVE. AFTER I HAD STARTED DRIVING MY VEHICLE HAD BEGAN TO SHAKE & THE ACCELERATOR WOULD NOT WORK. I TURNED THE ENGINE OFF AND WAITING A FEW MOMENTS AND TURNED BACK ON AND THE EXACT SAME THING HAPPENED AGAIN. THE THIRD TIME I STARTED THE VEHICLE THE CHECK ENGINE LIGHT AND SERVICE WRENCH WERE LIT ON THE DASH. THE THIRD TIME I TURNED ON THE VEHICLE IT WAS ABLE TO DRIVE WITH WHAT FELT LIKE LIMITED POWER. THE CHECK ENGINE CODE PULLED FROM THE CARS COMPUTER READY P2111. THE CAR WAS TAKEN TO THE CLOSEST FOR…

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ODI 10562906 · 1,500 mi

RECEIVED A LETTER EXTENDING THE WARRANTY OF THE THROTTLE BODY, BUT I FEEL THIS IS A SAFETY ISSUE, ESPECIALLY AT HIGH SPEEDS ON INTERSTATE HIGHWAYS, AND SHOULD BE A RECALL ISSUE NOT A WARRANTY EXTENSION. *TR

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ODI 10649298 · 14,300 mi

ACCORDING TO THE DRIVER, THE VEHICLE WAS PUT INTO REVERSE BACKING OUT OF A PARKING SPOT, THEN WHEN THE CAR WAS PUT INTO DRIVE THE VEHICLE WOULD NOT STOP GAINING HIGH SPEEDS UP TO 50MPH. THE ENGINE RPMS WERE HIGH AND THE CAR WAS "OUT OF CONTROL" AS THE DRIVER HAD THEIR FOOT PRESSED ON THE BRAKE. THE FUSION STRUCK A FEW PARKED CARS AND EVENTUALLY HIT A VEHICLE HEAD ON COMING THE OPPOSITE WAY IN A PARKING LOT. THERE WAS ONE FATALITY AS A RESULT OF THE CRASH AND OTHER MINOR INJURIES FROM THE VICTIMS. ACCORDING TO FORD A NOTICE WAS SENT OUT IN J…

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10
ODI 10469648 · 250 mi

SINCE SEPT. 1, 2011 WHEN I TOOK OWNERSHIP OF THE CAR I HAVE HAD THE FOLLOWING HAPPEN ABOUT ONCE A MONTH. THE LAST TIME WAS ON JULY 26, 2012 AT 3171 MILES. WHEN COMING TO A STOP FOR A LIGHT OR SLOWING TRAFFIC AND APPLYING THE BRAKES THE ENGINE STARTS TO RACE AND THE CAR FEELS LIKE IT WANTS TO SURGE FORWARD. WITH CONTINUED PRESSURE ON THE BRAKES, AFTER A FEW SECONDS THE ENGINE RACING AND SURGING STOPS AND THE CAR STOPS. I THINK IT MAY BE A PROBLEM WITH A COMPUTER. *TR UPDATED IVOQ 09/26/12

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ODI 10641891

BOUGHT A 2012 FORD FUSION BRAND NEW FROM A DEALERSHIP. FIRST INCIDENT OCCURRED WITHIN FIRST 2 YRS OF OWNERSHIP WHILE DRIVING 45 MPH DOWN AN INCLINE - SUDDEN LOSS OF POWER. IT FELT AS IF IT LOST POWER STEERING AND THOUGHT ENGINE SHUT OFF. DASH ALARMS RANG AND BRIEFLY SAW 'POWER STEERING FAULT' LIGHT UP. TOOK ALL MY POWER TO PULL CAR OFF ROAD AND TO A SAFE COMPLETE STOP.TURNED OFF IGNITION. AFTER A FEW MINUTES RESTARTED IGNITION AND DROVE DIRECTLY TO A DEALERSHIP WITHOUT FURTHER INCIDENT. DEALERSHIP STATED WATER PUMP WAS DEFECTIVE AND SENT A SIGN…

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ODI 10746561 · 25,000 mi

I HAVE HAD NUMEROUS PROBLEMS WITH STALLING, LOSS OF ACCELERATION, DYING WITH MY FUSION. IT HESITATES WHEN DRIVING AND STALLS WHEN DRIVING AND STOPPED. THE WRENCH AND ENGINE LIGHT ARE ON AGAIN. I AM VERY CONCERNED FOR MY SAFETY DUE TO THESE ISSUES AS THERE IS NEVER ANY WARNING OF WHEN IT'S GOING TO OCCUR. I HAVE PREVIOUSLY HAD MY THROTTLE BODY REPAIRED/REPLACED BUT THE SAME PROBLEMS CONTINUE.

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2
ODI 10746561 · 25,000 mi

I HAVE HAD NUMEROUS PROBLEMS WITH STALLING, LOSS OF ACCELERATION, DYING WITH MY FUSION. IT HESITATES WHEN DRIVING AND STALLS WHEN DRIVING AND STOPPED. THE WRENCH AND ENGINE LIGHT ARE ON AGAIN. I AM VERY CONCERNED FOR MY SAFETY DUE TO THESE ISSUES AS THERE IS NEVER ANY WARNING OF WHEN IT'S GOING TO OCCUR. I HAVE PREVIOUSLY HAD MY THROTTLE BODY REPAIRED/REPLACED BUT THE SAME PROBLEMS CONTINUE.

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ODI 11349688 · 100,450 mi

MY VEHICLE HAS BEEN STALLING WHILE I AM EITHER DRIVING ON A HIGHWAY, TURNING OR STOPPED AT A LIGHT. THIS IS EXTREMELY DANGEROUS WHILE DRIVING ON THE HIGHWAYS IN NJ.

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21
ODI 10469648 · 250 mi

SINCE SEPT. 1, 2011 WHEN I TOOK OWNERSHIP OF THE CAR I HAVE HAD THE FOLLOWING HAPPEN ABOUT ONCE A MONTH. THE LAST TIME WAS ON JULY 26, 2012 AT 3171 MILES. WHEN COMING TO A STOP FOR A LIGHT OR SLOWING TRAFFIC AND APPLYING THE BRAKES THE ENGINE STARTS TO RACE AND THE CAR FEELS LIKE IT WANTS TO SURGE FORWARD. WITH CONTINUED PRESSURE ON THE BRAKES, AFTER A FEW SECONDS THE ENGINE RACING AND SURGING STOPS AND THE CAR STOPS. I THINK IT MAY BE A PROBLEM WITH A COMPUTER. *TR UPDATED IVOQ 09/26/12

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ODI 10481322 · 40,440 mi

WE WERE DRIVING ON THE HIGHWAY AT APPROXIMATELY 40MPH WHEN THE CAR LOST POWER AND BEGAN TO SHAKE. WE WERE FORTUNATE TO BE ABLE TO PULL OFF ON THE SHOULDER OUT OF TRAFFIC AND TURN OFF THE MOTOR. AFTER WAITING APPROXIMATELY 15 MINUTES, WE WERE ABLE TO RESTART THE CAR AND DRIVE SAFELY TO A RELIABLE AUTOMOTIVE SHOP WE HAVE USED FOR OVER 20 YEARS. FINALLY AFTER A WEEK OF TESTING, THEY WERE ABLE TO REPLICATE THE PROBLEM WE HAD EXPERIENCED.THEY REPLACED THE ALTERNATOR,AT OUR CONSIDERABLE EXPENSE, AND WE BROUGHT THE CAR HOME MORE THAN A WEEK LATER. WE …

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ODI 10532763 · 40,000 mi

LAST WEDNESDAY, 7/24/13, I WAS ON THE INTERSTATE COMING HOME FROM WORK IN THE FAR LEFT HAND LANE WHEN MY ENGINE SHUT OFF AND PUT ME IN A REALLY BAD SITUATION. I HAD TO CROSS MULTIPLE LANES OF TRAFFIC, WHILE NOT BEING ABLE TO ACCELERATE, TO GET TO GET BACK TO THE SHOULDER. THE CAR SEEMED TO BEING WORKING FINE, BUT WHEN I HIT THE GAS THERE WAS NO RESPONSE. THE LIGHTS, GAUGES, AND RADIO STILL WORKED AND A WRENCH LIGHT CAME ON. I WAS NEARLY REAR ENDED TWICE AND BARELY MADE IT TO THE SHOULDER. TODAY, 7/30/13, ON MY WAY TO WORK THE SAME THING HAPP…

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3
ODI 10509017

MY 2012 FORD FUSIONS GAS PEDDLE ACCEL GOT STUCK FULL THROTTLE, THEREFORE MY BRAKES WERE NOT WORKING PROPERLY TO STOP THE VEHICLE, BACKING OUT OF A PARKING SPOT AND BACK RAMMED INTO NEIGHBORS WALL WITH STRUCTURE DAMAGE AND TOTALING MY VEHICLE. *TR

Look up ODI 10509017 at NHTSA ↗

ODI 11162465 · 53,000 mi

WHEN I WAS DRIVING ON THE PAVED ROAD ABOUT 15 MILES PER HOUR I LET OFF THE ACCELERATOR WHILE ENGAGING A SLIGHT CURVE IN THE ROAD AND THE CAR ALL OF A SUDDEN SPED UP OUT OF CONTROL. THE BRAKES HAD NO EFFECT ON STOPPING THE CAR. SO I STEERED AWAY FROM TRAFFIC AHEAD AND WENT INTO AN OPEN FIELD. THE CAR GOT UP TO AROUND 50 MPH, AND 60 YARDS OUT I HIT A 10 FOOT WIDE TRENCH BY 2 FOOT DEEP. THE FRONT END HIT THE OTHER SIDE AND THE AIRBAG WENT OFF. THE BRAKES FINALLY STOPPED THE CAR ABOUT 30 YARDS FROM THE TRENCH. THE DECORATIVE FRONT END AND THE BACK …

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ODI 11523086

Their is a recall for Ford Abs Module yet their needs to be one for 2012 Ford Fusions Se as well I have paid over 3200 dollars for my brakes alone . I have had 2 near misses and was in an unreported incident today from power loss on my breaks . Very unsafe for me and those around

Look up ODI 11523086 at NHTSA ↗

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Steering assistance concerns

1,267 mentions · 50.4% of complaints

Median mileage: 85,000 mi (962 usable records).

ODI 10422775 · 300 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THE VEHICLE WOULD EXPERIENCE AN INTERMITTENT LOSS OF POWER STEERING. THE CONTACT STATED THE SERVICE POWER STEERING LIGHT ILLUMINATES ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE STEERING RACK WILL NEED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300.

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ODI 10433090 · 2,700 mi

POWER STEERING FAILURE. "POWER STEERING ASSIST FAULT" WARNING ON MY DASH, ALTERNATING WITH "SERVICE ADVANCETRAC" WARNING. POWER STEERING FAILURE WHILE DRIVING ON THE INTERSTATE. EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL TO CHANGE LANES AND TURN ONTO OFF-RAMP. PULLED OVER, TURNED OFF IGNITION, RESTARTED CAR AND FAULT WENT AWAY AND POWER STEERING WORKED AGAIN. IF MY WIFE HAD BEEN DRIVING SHE WOULD NOT HAVE BEEN ABLE TO TURN THE WHEEL TO PULL OUT OF TRAFFIC AND INTO A SAFE AREA; I COULD BARELY TURN THE WHEEL. VEHICLE WAS PURCHASED ABOUT…

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ODI 10436921 · 3,200 mi

AFTER HIGHWAY DRIVING FOR ABOUT AN HOUR AND PULLING OFF TO CITY AREA, CAME TO A STOP AND THEN RELEASED BRAKE AFTER STOP SIGN AND GLIDING THRU INTERSECTION THE POWER STEERING FAILED AND A WARNING LIGHT CAME ON SOMETHING TO THE AFFECT OF "POWER STEERING MALFUNCTION". TURNED CAR OFF AND RESTARTED AND CAR WORKED FINE AGAIN. LITTLE SCARY THOUGH CONSIDERING IT COULD HAVE HAPPENED IN LESS SAFE CIRCUMSTANCES. MAKING APPOINTMENT TO HAVE LOOKED AT BY THE DEALER. *TR

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

311 mentions · 12.4% of complaints

Median mileage: 95,000 mi (268 usable records).

ODI 10436921 · 3,200 mi

AFTER HIGHWAY DRIVING FOR ABOUT AN HOUR AND PULLING OFF TO CITY AREA, CAME TO A STOP AND THEN RELEASED BRAKE AFTER STOP SIGN AND GLIDING THRU INTERSECTION THE POWER STEERING FAILED AND A WARNING LIGHT CAME ON SOMETHING TO THE AFFECT OF "POWER STEERING MALFUNCTION". TURNED CAR OFF AND RESTARTED AND CAR WORKED FINE AGAIN. LITTLE SCARY THOUGH CONSIDERING IT COULD HAVE HAPPENED IN LESS SAFE CIRCUMSTANCES. MAKING APPOINTMENT TO HAVE LOOKED AT BY THE DEALER. *TR

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ODI 10444572 · 600 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE STEERING WARNING LIGHT FLASHED ONCE AS THE STEERING FAILED. THE WRECKER SERVICE TOWED THE VEHICLE TO THE DEALER WHERE THE STEERING RACK WAS REPLACED. THE DEALER ADVISED THE CONTACT THAT THE ELECTRONIC POWER ASSIST FAILED. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 2,500. UPDATED 02/15/12*BF UPDATED 03/08/12

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ODI 10450583 · 7,000 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION, EQUIPPED WITH MICHELIN ENERGY SAVER TIRES, LINE SIZE: P225-50-R17. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED AND THE VEHICLE EXHIBITED AN ABNORMALLY LOUD NOISE. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE PASSENGER SIDE FRONT TIRE HAD BLOWN. THE TIRE WAS NOT REPLACED. THE DOT NUMBER AND THE VIN WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

261 mentions · 10.4% of complaints

Median mileage: 71,000 mi (225 usable records).

ODI 10422775 · 300 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THE VEHICLE WOULD EXPERIENCE AN INTERMITTENT LOSS OF POWER STEERING. THE CONTACT STATED THE SERVICE POWER STEERING LIGHT ILLUMINATES ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE STEERING RACK WILL NEED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300.

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ODI 10456609 · 39,000 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER THE FAILURE AND THE THROTTLE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE THROTTLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 44,000. UPDATED 05/31/12*LJ

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ODI 10464213 · 42,600 mi

WHILE DRIVING THE WRENCH LIGHT CAME ON AND LOST POWER. I COULDN'T ACCELERATE AND PULLED OVER. I ALMOST GOT REAR-ENDED. THE CAR STARTED SHAKING. I STARTED THE CAR BACK UP AND THE WRENCH LIGHT CAME OFF. DROVE AGAIN AND THE SAME PROBLEM HAPPENED WITHIN A MILE. *JS

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

80 mentions · 3.2% of complaints

Median mileage: 82,413 mi (59 usable records).

ODI 10521506 · 1,000 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND DEPRESSING THE BRAKE PEDAL, THE ENGINE RPMS INCREASED AS THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. *TR

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ODI 10574762 · 8,037 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION AND FAILED TO DECELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT THEN CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY WITH THE SIGNIFICANT IMPACT. THE CONTACT SUSTAINED A FRACTURE WRIST AND INJURIES TO THE RIGHT KNEE. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE SEVERE BODY DAMAGES TO THE FRONT END WERE REPAIRED. THE MANUFACTURER W…

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ODI 10587317 · 38,876 mi

WHILE SWITCHING THE CAR FROM DRIVE TO REVERSE WHILE PARKED THE TRANSMISSION BANGED INTO GEAR AND LEFT RUBBER ON THE GROUND WITH MY FOOT PRESSED ON THE BRAKE PEDAL. *TR

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

62 mentions · 2.5% of complaints

Median mileage: 53,000 mi (54 usable records).

ODI 10441519 · 548 mi

DRIVING ON THE FREEWAY IN TORRANCE CA AT 65 MPH WHEN THE CAR BEGAN TO BUCK AND JERK AND SLOWED TO ABOUT 30 MPH. IT WOULD NOT TAKE ANY MORE POWER OR ACCELERATION. I WAS IN THE RIGHT LANE AND WAS ABLE TO EXIT AND PARK AND I THEN NOTED THE TEMP GAUGE SHOWED HOT ALTHOUGH THE ENGINE DID NOT APPEAR HOT. HAD IT TOWED TO DEALER WHO DIAGNOSED THE PROBLEM AS A FAULTY TEMP SENSOR THAT SHOWED THE ENGINE WAS OVERHEATING AND CAUSIG THE ENGINE TO GO INTO THE PARTIAL SHUT-DOWN MODE. THIS HAS HAPPENED OFTEN ENOUGH THAT FORD HAS A SERVICE BULLETIN OUT ON THE PRO…

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ODI 10442698 · 70 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE ABNORMALLY DECELERATED. THE VEHICLE WOULD ALSO JERK FORWARD WHILE DECELERATING AS IF THE BRAKES HAD SUDDENLY BEEN APPLIED. THE FAILURE RECURRED INTERMITTENTLY WHEN DRIVING DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70.

Look up ODI 10442698 at NHTSA ↗

ODI 10454399 · 150 mi

I PURCHASED A NEW FOCUS. I DROVE IT FOR TWO WEEKS. THE TRANSMISSION IS OF A POOR DESIGN, I FRANKLY REFUSE TO DRIVE IT. IT NEARLY CRASHED THROUGH MY BARN. I WAS SIMPLY BACKING IT IN WHEN IT DECIDED TO LURCH HARD. I SLAMMED ON THE BRAKES. LUCKILY IT DID STOP. PRIOR TO THIS INCIDENT THE CAR DID NOT OPERATE CORRECTLY AT ALL.. SEEMINGLY ENDLESS CLUTCH CHATTER, SLIPPAGE, UNPREDICTABLE SHIFTING,ITS IS A HORRID CAR TO DRIVE. I WAS NOTICING THE SMELL OF CLUTCH. I HAD IT TOWED BACK TO THE DEALER. I DO NOT WANT IT BACK. I DO NOT KNOW WHY FORD MOTOR COMPA…

Look up ODI 10454399 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

12 mentions · 0.5% of complaints

Median mileage: 53,422 mi (11 usable records).

ODI 10554336 · 65,500 mi

TRIP HOME FROM WORK, APPROX 45 MILES INTO MY TRIP, CAR ON CRUISE CONTROL GOING 72 MPH AND STALLS, THE WRENCH LIGHT COMES ON. I CANNOT ACCELERATE USING THE GAS PEDAL. PULL TO SHOULDER, CAR IDLES ROUGH. TURN OFF AND BACK ON. CONTINUED TRIP WITHOUT PROBLEM. NOV. 14. 2013: CAR TAKEN TO LOCAL FORD DEALER AND THEY CANNOT RETRIEVE ANY ERROR CODES. MENTION THROTTLE BODY BUT THEY DIDN'T SEE ANY NEED TO CHECK THIS BUT REPLACED A SUPPOSED DEAD BATTERY. NOV. 15, 2013: ON DRIVE BACK HOME FROM WORK, ABOUT 20 MILES INTO MY DRIVE, CAR ON CRUISE CONTRO…

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ODI 10554337 · 65,600 mi

TRIP HOME FROM WORK, APPROX 45 MILES INTO MY TRIP, CAR ON CRUISE CONTROL GOING 72 MPH AND STALLS, THE WRENCH LIGHT COMES ON. I CANNOT ACCELERATE USING THE GAS PEDAL. PULL TO SHOULDER, CAR IDLES ROUGH. TURN OFF AND BACK ON. CONTINUED TRIP WITHOUT PROBLEM. NOV. 14. 2013: CAR TAKEN TO LOCAL FORD DEALER AND THEY CANNOT RETRIEVE ANY ERROR CODES. MENTION THROTTLE BODY BUT THEY DIDN'T SEE ANY NEED TO CHECK THIS BUT REPLACED A SUPPOSED DEAD BATTERY. NOV. 15, 2013: ON DRIVE BACK HOME FROM WORK, ABOUT 20 MILES INTO MY DRIVE, CAR ON CRUISE CONTROL AT SET …

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ODI 10578201 · 18,900 mi

YESTERDAY IN THE EVENING WHILE THERE WAS A RAIN STORM THE FRONT LIGHTS OF MY 2012 FORD FUSION WENT OUT COMPLETELY, LUCKILY FOR US SCHOOL TEACHERS THERE WAS SUFFICIENT DAYLIGHT TO HELP US GET HOME FROM WORK. SEVERAL MONTHS AGO, THE SAME THING OCCURRED WHILE I WAS TRAVELING ON A BUSY WILMINGTON, DELAWARE STATE ROAD.EARLIER THE RIGHT SIDE BRAKE LIGHT FIZZLED WHICH WAS REPLACED ON FEBRUARY 10, 2014 AND THE DRIVER'S SIDE HEADLIGHT HAD TO BE REPLACED AT THE DEALERSHIP THE YEAR BEFORE.IN OTHER AREAS, THE TRANSMISSION OF THIS CAR HAS A …

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Oil consumption or dilution

1 mentions · 0.0% of complaints

Median mileage: 97,900 mi (1 usable records).

ODI 10970103 · 97,900 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AND SLOWING TO A STOP, THE CONTACT NOTICED AN ABNORMAL SMOKE ODOR EMITTING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE ODOR WAS LIKE BURNING OIL. AN INDEPENDENT MECHANIC DETERMINED THAT THERE WAS EVIDENCE OF AN OIL LEAK, BUT COULD NOT LOCATE ITS ORIGIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 97,900.

Look up ODI 10970103 at NHTSA ↗

Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b