2005 Four Winds MANDALAY: complaints, problems and recalls

I HAVE A 40 FOOT MOTOR HOME I PURCHASED IN 2005. DURING THAT TIME UP UNTIL NOW THE FRONT WINDSHIELDS HAVE COME LOOSE AND POPPED OUT OF THE FRAME. THE MOTOR HOME COMPANY PAID TO REPAIR THE WINDOWS BUT THEY CONTINUED TO POP OUT. UP TO NOW THEY HAVE POPPED OUT 6 TIMES . NOW THE MOTOR HOME COMPANY SAYS IT IS A MANUFACTURERS DEFECT AND THEY HAVE TO BRING THE MOTOR HOME TO INDIANA BUT THEY WANT ME TO SIGN A RELEASE. I DO NOT WANT TO SIGN A RELEASE BECAUSE THE WINDSHIELD MAY FALL OUT AGAIN WHEN I GET IT BACK. WHAT COULD HAVE HAPPENED IN AN ACCIDENT. T…

Owner-reported narrative. 500 miles reported. Look up ODI 10285917 at NHTSA ↗

REAR AIR BRAKE HOSES ARE RUBBING TOGETHER AT THE AIR CYLINDERS. THE HOSES HAVE BEEN WORN DOWN TO THE INSIDE CORDES. *TR

Owner-reported narrative. 26,000 miles reported. Look up ODI 10354034 at NHTSA ↗

Reported: 2004-08-04 (August 4, 2004)

CERTAIN MOTOR HOMES DO NOT COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, 'AIR BRAKE SYSTEMS.' IN A SITUATION IN WHICH MULTIPLE ALARMS ARE ACTIVE, A CHECK ENGINE, STOP ENGINE, OR SIMILAR WARNING INDICATOR IS GIVEN PRIORITY OVER THE LOW AIR ALARM BY THE INSTRUMENT SYSTEM CONTROLLER SOFTWARE. IF THE OPERATOR DOES NOT ACKNOWLEDGE THESE HIGHER PRIORITY ALARMS, A LOW AIR ALARM MAY NOT BE DISPLAYED.

Consequence: A VEHICLE COULD BE DRIVEN WITH THE AIR PRESSURE BELOW 60 PSI WITHOUT THE LOW AIR WARNING SOUNDING, WHICH COULD RESULT IN A CRASH.

Remedy: FREIGHTLINER DEALERS WILL RE-FLASH THE SOFTWARE. OWNERS SHOULD FREIGHTLINER AT 1-800-547-0712 OR FOUR WINDS AT 1-574-266-1111.

Reported: 2006-03-16 (March 16, 2006)

ON CERTAIN MOTOR HOMES BUILT ON FREIGHTLINER CHASSIS AND EQUIPPED WITH I-SHAFTS SUPPLIED BY ZF HEAVY DUTY STEERING, THE STEERING SHAFT ASSEMBLIES WITH LOWER YOKES MAY HAVE BEEN INCORRECTLY MACHINED. THE STEERING SHAFT SPLINES COULD PUSH THROUGH THE LOWER YOKE, ALLOWING THE STEERING WHEEL TO TURN WITHOUT ANY RESPONSE.

Consequence: IF THIS OCCURS ,THE VEHICLE COULD SUFFER LOSS OF STEERING CONTROL WHICH COULD RESULT IN A CRASH.

Remedy: FREIGHTLINER IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. FREIGHTLINER WILL INSPECT AND ATTACH A TENSION COLLAR TO THE STEERING SHAFT TO SECURE THE CONNECTION TO THE YOKE FREE OF CHARGE. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712 OR FOUR WINDS AT .

Reported: 2007-12-19 (December 19, 2007)

ON CERTAIN MOTOR HOMES BUILT ON FREIGHTLINER CHASSIS AND EQUIPPED WITH ZF MODEL 8018 STEERING GEARS, THESE GEARS MAY HAVE BEEN ASSEMBLED WITH THE INCORRECT RECIRCULATING BALL SPACER. THIS COULD POTENTIALLY ALLOW THE RECIRCULATING BALLS TO ESCAPE FROM THE RECIRCULATING BALL CIRCUIT RESULTING IN A LOSS OF STEERING.

Consequence: THE OPERATOR MAY NOTICE HIGHER REQUIRED STEERING WHEEL INPUTS, OR THE NEED FOR MORE STEERING WHEEL ADJUSTMENTS WHILE DRIVING IN A STRAIGHT LINE IN COMBINATION WITH METALLIC CRACKING NOISES PRIOR TO A LOSS OF STEERING. LOSS OF STEERING COULD RESULT IN A VEHICLE CRASH.

Remedy: FOUR WINDS IS WORKING WITH FREIGHTLINER AND ZF TO REPLACE THE STEERING GEAR FREE OF CHARGE (PLEASE SEE 07V343 AND 07E049). OWNERS MAY CONTACT FOUR WINDS AT 1-574-266-1111 OR FREIGHTLINER AT 1-800-547-0712.

Reported: 2008-07-21 (July 21, 2008)

FOUR WINDS IS RECALLING 1,633 MY 2004-2007 MANDALAY, MY 2005-2007 PRESIDIO, AND MY 2006-2007 VALENCIA MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy: FOUR WINDS IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FOUR WINDS AT 1-800-860-5658.

Reported: 2010-11-16 (November 16, 2010)

TMC IS RECALLING CERTAIN MODEL YEAR 2004-2011 DAMON AND FOUR WINDS RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK, MAY NOT SHUT-OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy: TMC IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL NFORMATION. THE RECALL BEGAN ON JANUARY 12, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR THOR MOTOR COACH AT 1-877-855-2867.