2019 Freightliner BUSINESS CLASS M2: complaints, problems and recalls

Reported: 2018-04-19 (April 19, 2018)

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Freightliner Business Class M2 trucks built with air disk brakes and spring suspension. The rear disk brake calipers may have been mounted in an incorrect orientation allowing the caliper to contact the suspension, reducing brake effectiveness.

Consequence: Reduced braking effectiveness can increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will correct the orientation the rear brake calipers, free of charge. The recall began on June 14, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-767.

Reported: 2018-05-29 (May 29, 2018)

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.

Consequence: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.

Reported: 2018-07-20 (July 20, 2018)

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Business Class M2 trucks. The steering shaft assembly may have been installed incorrectly, which can cause a loss of connection between the steering wheel and the front wheels.

Consequence: A loss of connection between the steering wheel and front wheels can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: DTNA has notified owners, and dealers will inspect the steering assembly installation, repairing it as necessary, free of charge. The recall began August 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-781.

Reported: 2018-08-09 (August 9, 2018)

Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Coronado, and Business Class M2 vehicles. During manufacturing, the brake caliper mounting bolts may have been insufficiently tightened.

Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began October 5, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-783.

Reported: 2018-09-19 (September 19, 2018)

Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner 108SD, 114SD, 122SD and Business Class M2 trucks and Western Star 4700 and 4900 trucks, equipped with certain Bridgestone M854 tires with date codes 2418-2518, Bridgestone M860A tires with date code 2518, and Bridgestone M864 tires with date codes 2318-2418, all of size 425/65R22.5. The sidewall steel body cords may be exposed, which can cause unexpected, rapid air loss during use.

Consequence: Rapid air loss can increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect and replace the affected tires, as necessary, free of charge. The recall began October 8, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL790.

Reported: 2018-09-19 (September 19, 2018)

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, and Business Class M2 vehicles. The steering shaft assembly may have been installed incorrectly, which can cause a loss of connection between the steering wheel and the front wheels.

Consequence: A loss of connection between the steering wheel and front wheels can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect and repair the steering shaft assembly, as necessary, free of charge. The recall began November 16, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-791.

Reported: 2018-10-05 (October 5, 2018)

Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Freightliner Custom Chassis Corporation S2C 106 Cab, S2G Cab Chassis, XCL, XCM, XBS, XCP, XCR, Western Star 4700, 4900 and 5700 trucks. The brake caliper mounting bolts may have been insufficiently tightened.

Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-794.

Reported: 2018-12-19 (December 19, 2018)

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Business Class M2, Western Star 4700, 4900, and 5700 vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.

Consequence: Unintended vehicle movement can increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will update the software, and repair any physical components, free of charge. DTNA issued owners an interim notification on February 16, 2019. The recall began July 31, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-803.

Reported: 2018-12-19 (December 19, 2018)

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

Consequence: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.

Remedy: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.

Reported: 2019-05-29 (May 29, 2019)

LGE Coachworks, Inc. (LGE Coachworks) is recalling certain 2018-2019 Ford E-450, F-550, and Freightliner M2-based vehicles equipped with ASA Electronics Voyager back-up camera displays. The displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Remedy: ASA will notify LGE Coachworks owners, and dealers will replace the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA customer service at 1-800-384-4400 or LGE Coachworks at 1-800-209-3985.

Reported: 2019-06-11 (June 11, 2019)

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Business Class M2 and 2020 108SD vehicles equipped with Meritor MX 120 EVO Front Drive Steer axles. The axles may have insufficient lubrication, which may result in damage to the wheel end bearings.

Consequence: If the bearings are damaged, the wheel may separate and cause a sudden loss of vehicle control, increasing the risk of crash.

Remedy: DTNA will notify owners, and dealers will inspect and replace the wheel end components, as necessary, free of charge. DTNA issued owners an interim notification on August 7, 2019. The recall began September 10, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-817.

Reported: 2019-11-13 (November 13, 2019)

Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Freightliner Business Class M2 vehicles equipped with a certain PowerDrive EV electric drivetrain. Due to a software error, the VCU may activate the anti-roll back feature during slow moving or stop and go conditions, which can cause unexpected vehicle movement.

Consequence: Unexpected vehicle movement can increase the risk of a crash.

Remedy: DTNA will notify owners, and Cummins dealers will update the VCU software, free of charge. The recall began November 25, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-838.

Reported: 2020-03-03 (March 3, 2020)

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.

Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 1, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.

Reported: 2020-03-23 (March 23, 2020)

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner Business Class M2 and Freightliner 108SD vehicles equipped with Meritor MX 120 EVO Front Drive Steer axles. The axles may have insufficient lubrication, which may result in damage to the wheel end bearings.

Consequence: If the bearings are damaged, the wheel may separate and cause a sudden loss of vehicle control, increasing the risk of crash.

Remedy: DTNA will notify owners, and dealers will inspect and replace the wheel end components, as necessary, free of charge. The recall began May 12, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-846.

Reported: 2020-04-14 (April 14, 2020)

Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: The vehicle's rearward visibility may be reduced, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.

Reported: 2020-05-05 (May 5, 2020)

Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner Business Class M2 trucks equipped with Cummins PowerDrive EV drivetrains, part numbers 4000EV, 6000EV, and 7000EV. A connector within the wire harness may become unplugged and cause loss of communication between control modules, resulting in sudden loss of drive power and power steering.

Consequence: A sudden loss of drive power and loss of power steering increases the risk of a crash.

Remedy: Per Cummins, all of the affected vehicles have been remedied. Owners may contact DTNA customer service at 1-800-547-0712 or Cummins customer service at 1-800-286-6467. DTNA's number for this recall is FL-850.

Reported: 2020-08-07 (August 7, 2020)

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2021 Freightliner Business Class M2 trucks. The engine harness may contact and chafe at various locations around the air compressor and the frame rail. If the wires are damaged, they may short circuit, possibly causing an engine stall.

Consequence: A engine stall may increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect for adequate clearance between harness and engine, and for any engine harness damage. Vehicles with a damaged harness will receive a new harness. These repairs will be performed free of charge. The recall began October 5, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-858.

Reported: 2020-09-01 (September 1, 2020)

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2021 Freightliner 114SD, 108SD, and Business Class M2 vehicles. The engine harness wires may chafe at various locations around the air compressor and the frame rail. The damaged wires may short causing the engine to stall without any prior warning.

Consequence: An engine stall can increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect for adequate harness clearance and verify that the harness has not been damaged. Vehicles with a damaged harness will receive a new harness that consists of a severe duty wrapping and additional hardware. All repairs will be performed free of charge. The recall began October 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-860.

Reported: 2020-10-16 (October 16, 2020)

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia, Business Class M2, 108SD, 114SD and 122SD and Western Star 4700, 4900 and 5700 vehicles. An internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedly.

Consequence: Unintended vehicle movement van increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will update the software and replace the clutches, free of charge. DTNA issued owners an interim notification on December 7, 2020. Owner notification letters were mailed on May 28, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-865.

Reported: 2021-02-11 (February 11, 2021)

Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-2019 Freightliner Business Class M2 vehicles. The retaining clip that connects the transmission oil cooler line to the in-tank oil cooler may fail, possibly resulting in a transmission fluid leak.

Consequence: If a rapid loss of transmission fluid occurs while driving, it could result in a road hazard for other motorists, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the retaining clip with a collar and clamp connection, free of charge. The recall began on April 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-874.

Reported: 2021-05-07 (May 7, 2021)

Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2021 Freightliner Custom Chass XC Chassis, 108SD, Custom Chass XB Chassis, Business Class M2, 114SD, and Western Star 4700 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will replace the fuel rail and fuel lines, free of charge. Interim owner notification letters were mailed on June 21, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-886.

Reported: 2022-12-12 (December 12, 2022)

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."

Consequence: Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash.

Remedy: Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962.

Reported: 2024-12-11 (December 11, 2024)

Daimler Trucks North America, LLC (DTNA) is recalling certain 2015-2020 Freightliner Business Class M2 emergency vehicles equipped with certain Cummins diesel engines. The engine protection and inducement software may cause the engine to shut down unexpectedly.

Consequence: An unexpected engine shutdown can delay emergency responders and increase the risk of injury.

Remedy: Cummins will update the electronic control module software and install a corrected data plate, free of charge. Owner notification letters were mailed February 5, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1012.