2024 Freightliner BUSINESS CLASS M2: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
7 distinct recall campaigns
Not available median reported failure mileage
Scope: 2024 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V299000 · Electronic Stability Control (Esc)
Reported: 2023-04-26 (April 26, 2023)
Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Consequence: Understeering during a J-turn may increase the risk of a crash.
Remedy: DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.
NHTSA campaign record ↗24V335000 · Parking Brake
Reported: 2024-05-14 (May 14, 2024)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Freightliner Business Class M2 vehicles. The rubber ball seal in the Intellipark Park Valve Modules (PVM) may fracture and cause a leak, which can result in park brake failure or unexpected park brake engagement while driving.
Consequence: Park brake failure or unexpected park brake engagement while driving increases the risk of a crash.
Remedy: Dealers will replace the Intellipark PVM, free of charge. Owner notification letters were mailed August 2, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1000.
NHTSA campaign record ↗24V668000 · Forward Collision Avoidance: Automatic Emergency Braking | Exterior Lighting:Brake Lights
Reported: 2024-09-10 (September 10, 2024)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Freightliner 108SD, 2022-2025 Freightliner 114SD, Freightliner Business Class M2, 2025 Freightliner eM2, 2020-2025 Western Star 49X, 2021-2025 Western Star 47X, and 2022-2025 Western Star 57X vehicles that may be upfitted with a body lighting interface controller and replacement brake lights. The brake lights may not illuminate when the brakes are automatically applied during an active brake assist (ABA) event.
Consequence: Brake lights that fail to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy: Dealers will update the ABA software, free of charge. Owner notification letters were mailed October 24, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1009.
NHTSA campaign record ↗25V504000 · Steering
Reported: 2025-08-06 (August 6, 2025)
Fontaine Modification Company (Fontaine Modification) is recalling certain 2022-2024 Freightliner Business Class M2 vehicles. Welds may crack and fail, allowing the Intermediate steering shaft assembly to detach from the steering column.
Consequence: A steering shaft that detaches can result in a loss of steering, increasing the risk of a crash.
Remedy: Fontaine Modification will replace the intermediate steering shaft, free of charge. Owner notification letters are expected to be mailed September 3, 2025. Owners may contact Fontaine Modification customer service at 1-800-366-8246.
NHTSA campaign record ↗25V603000 · Steering:Critical Fasteners | Steering:Linkages:Tie Rod Assembly
Reported: 2025-09-11 (September 11, 2025)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2026 Western Star 47X, Freightliner Business Class M2, FCCC MT55G, 2025-2026 Western Star 49X, Freightliner Cascadia, Freightliner 114SD, FCCC MT45G, FCCC S2RV106, 2026 Thomas Built Buses Saf-T-Liner C2, Freightliner eCascadia, FCCC S2C106, and Freightliner 108SD vehicles. The tie rod castle nut and cotter pin may not be installed properly, which can result in a loss of vehicle steering control.
Consequence: A loss of vehicle steering control increases the risk of a crash.
Remedy: Dealers will inspect and replace the tie rod assembly, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is D25R2.
NHTSA campaign record ↗25V760000 · Suspension:Critical Fasteners
Reported: 2025-11-04 (November 4, 2025)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.
NHTSA campaign record ↗26V066000 · Steering:Gear Box (Other Than Rack And Pinion)
Reported: 2026-02-04 (February 4, 2026)
Fontaine Modification Company (Fontaine Modification) is recalling certain 2024-2025 Freightliner Business Class M2 vehicles. The steering gearbox assembly may have been assembled with insufficient oil.
Consequence: A lack of lubrication may cause binding gears and difficulty steering, increasing the risk of a crash.
Remedy: Fontaine Modification will inspect and replace the steering gearbox as necessary, free of charge. Owner notification letters were mailed February 26, 2026. Owners may contact Fontaine Modification customer service at 1-800-366-8246.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
0 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | 2027 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Unknown Or Other | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 8100.0%ODI 11472393Attached to this is the federal certification label for an Ultra Liner 45 built on the Freightliner chassis. Executive Coach Builders is building this bus, National Bus Sales is selling this bus to schools in Oklahoma and Texas. The states have allowed that, but as an OEM that goes against what is currently allowed. | 150.0%ODI 11586756The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS | 1100.0%ODI 11590092Horn fails to work when the truck is cold. After the steering wheel has been moved during operation, the horn eventually begins to work. I had a vehicle drift into my lane on the highway, and when I went to use the horn, it failed to work. Fortunately, I was able to swerve to avoid the other vehicle hitting the front of my cab. I bought this truck brand new from Freightliner. They state that there is no longer a warranty on the horn, which in my opinion should be viewed as a safety item and should not have failed in less than (3) years and… | 1100.0%ODI 11586731This is the first of several entries I am making. The DEF headers on 7 of our trucks have had the same failure and if I see more I will report these also. This is an emission system issue. PART NUMBER 04-31354-004 HEADER-SSI,CONC.6BOLY,CMNS | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Service Brakes | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11020287 · 28,745 miROLL PIN WHICH SECURES PARK BRAKE KNOB ROUTINELY WORKS IT WAY OUT OF THE KNOB AND PREVENTS (DEPENDING ON WHAT POSITION VALVE IS IN) EITHER APPLICATION OR RELEASE OF PARKING BRAKE. OCCURS WHEN VEHICLE IS STATIONARY AND USING PARKING BRAKE. | 1100.0%ODI 11181784 · 75,000 miVEHICLE WAS STATIONARY AND PARKED IN A RESIDENTIAL DRIVEWAY. THE TRUCK ROLLED FORWARD AND TRAPPED DRIVER UNDER REAR TIRE SET. DEFECTIVE PARKING BRAKE SYSTEM. DEFECTIVE PARKING BRAKE SPRINGS. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Electrical System | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 250.0%ODI 10788393 · 90,000 miWHILE DRIVING THE TRACTOR/TRAILER DOWN THE INTERSTATE AN AMBER WARNING LIGHT CAME ON THE DASH. WITHIN A MATTER OF SECONDS THE ENTIRE TRUCK COMPLETELY SHUT DOWN WHILE AT HIGHWAY SPEEDS. THE DRIVER LOST ALL POWER STEERING, AND CONTROL OF THE VEHICLE. HE WAS ABLE TO PULL OFF THE SIDE OF THE ROAD WITHOUT INJURY. THE VEHICLE WENT TO THE LOCAL FREIGHTLINER DEALER AND IT WAS DETERMINED THAT A FUSE HAD FAILED ON THE TRUCK BRINGING DOWN THE VEHICLES MCM. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Fuel System, Diesel | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Service Brakes, Hydraulic | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Steering | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 125.0%ODI 11483147Noticed the steering linkage had an unusual amount of free play, Thinking it might be the bearing had failed. Bought a new part and had the one on the truck taken apart. When it was removed, it was noted that the linkage was not installed correctly. There is a safety bolt that locks the linkage and prevent it from dislodging and it was installed but not in a way to prevent separation from the steering linkage from the steering wheel. In one of the pictures where i took the linkage and attached it the way it was installed on the truck to demons… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Engine | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Engine And Engine Cooling | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 125.0%ODI 10714868 · 1,500 miTL* THE CONTACT OWNS A 2015 FREIGHTLINER BUSINESS CLASS M2. WHILE DRIVING AT 45 MPH, THE INTAKE HEATER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | 25V504000 | No examples available for this selection. |
| 2025-09 | 0 | 25V603000 | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | 25V760000 | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | 26V066000 | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 1 complaints · 2023: 1 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 0 | 0 | 1 |
| 2023 | 0 | 1 | 1 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 1 | 0 | 0 |
| 2023 | 1 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component |
|---|
| No usable records for this analysis. |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.