U.S. public vehicle records

2014 Freightliner SPRINTER 3500: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

0 owner complaints analyzed

5 distinct recall campaigns

Not available median reported failure mileage

Scope: 2014 model year. Data updated: 2026-09-30 (September 30, 2026). 0 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

No owner complaints are recorded for this selection. A complaint can name multiple components.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

No usable records for this chart.

No records.

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

No usable records for this chart.

No records.

Pattern summary

There is not enough complaint evidence to summarize patterns.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

16V077000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2016-02-10 (February 10, 2016)

Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

NHTSA campaign record ↗

17V093000 · Air Bags

Reported: 2017-02-10 (February 10, 2017)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.

Consequence: If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.

Remedy: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

NHTSA campaign record ↗

17V272000 · Electrical System:Software

Reported: 2017-04-21 (April 21, 2017)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.

Consequence: The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.

Remedy: DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

NHTSA campaign record ↗

19V004000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2019-01-08 (January 8, 2019)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

NHTSA campaign record ↗

21V042000 · Electronic Stability Control (Esc):Control Module

Reported: 2021-02-03 (February 3, 2021)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.

Consequence: If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.

Remedy: DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

0 unique complaints in this selection. Analysis snapshot: 2026-09-30.

UnavailableUsable mileage0 / 0 records

UnavailableValid incident date0 / 0 records

UnavailableValid filing date0 / 0 records

UnavailableOrdered incident and filing dates0 / 0 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2008	2009	2010	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022
Air Bags	457.1% ODI 10836477 TL* THE CONTACT OWNS A 2008 FREIGHTLINER SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) SEVERAL MONTHS AFTER RECEIVING A NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE CONTACT CALLED THE MANUFACTURER FOR SEVERAL MONTHS WITH NO RESPONSE ON WHEN THE RECALL REPAIR WOULD BE PERFORMED. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO REFER THE CONTACT TO A DEALER TO RECEIVE A REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT A… Look up ODI 10836477 at NHTSA ↗	0Unavailable No examples available for this selection.	133.3% ODI 10395123 · 800 mi TL* THE CONTACT OWNS A 2010 FREIGHTLINER SPRINTER 3500. UPON STARTING THE VEHICLE, THE SRS WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 800 AND THE CURRENT MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE. Look up ODI 10395123 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Service Brakes	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	2100.0% ODI 11491472 ABS SPEED SENSOR, TRACTION REAR SPEED SENSOR FAULT CODE C0037 AND C003A. SPEED REDUCES TO 20MPH HIGH ENGINE RPM REV OVER 3000 RPM Look up ODI 11491472 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11398562 · 40,400 mi WHILE DRIVING USING CRUISE CONTROL, THE SPEED WAS INCREASING 15 MPH PAST THE SETTING. I WAS ABLE TO STOP BY USING THE BRAKE. THEN ALL THE WARNING LIGHTS CAME ON. AFTER THAT IT WOULDN'T SHIFT RIGHT, IT WOULDN'T SHIFT INTO A HIGH GEAR AND IT WOULD BE HARD TO GET MOVING FROM A STOP. I HAD TO DRIVE TO A DEALER SEVERAL HUNDRED MILES AND IT WAS QUITE HARROWING. OF COURSE THEY COULDN'T WORK ON IT FOR 3 DAYS SO WE RENTED A CAR TO GO BACK HOME 400 MILES. THE PROBLEM WAS A REAR WHEEL SPEED SENSOR. THIS WAS THE SECOND TIME IT HAPPENED IN LESS THAN 5 MONTH… Look up ODI 11398562 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Vehicle Speed Control	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	2100.0% ODI 11491472 ABS SPEED SENSOR, TRACTION REAR SPEED SENSOR FAULT CODE C0037 AND C003A. SPEED REDUCES TO 20MPH HIGH ENGINE RPM REV OVER 3000 RPM Look up ODI 11491472 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11398562 · 40,400 mi WHILE DRIVING USING CRUISE CONTROL, THE SPEED WAS INCREASING 15 MPH PAST THE SETTING. I WAS ABLE TO STOP BY USING THE BRAKE. THEN ALL THE WARNING LIGHTS CAME ON. AFTER THAT IT WOULDN'T SHIFT RIGHT, IT WOULDN'T SHIFT INTO A HIGH GEAR AND IT WOULD BE HARD TO GET MOVING FROM A STOP. I HAD TO DRIVE TO A DEALER SEVERAL HUNDRED MILES AND IT WAS QUITE HARROWING. OF COURSE THEY COULDN'T WORK ON IT FOR 3 DAYS SO WE RENTED A CAR TO GO BACK HOME 400 MILES. THE PROBLEM WAS A REAR WHEEL SPEED SENSOR. THIS WAS THE SECOND TIME IT HAPPENED IN LESS THAN 5 MONTH… Look up ODI 11398562 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Electrical System	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11185506 LEFT TAILLIGHT WORKS ONLY SOMETIMES. AS RECALL ON PREVIOS RECALLS. LEFT TAILLIGHT SOMETIMES WORKS AND IS GETTING WATER IN SYSTEM. VERY DIM WHEN DOES WORK. DT AS Look up ODI 11185506 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Engine And Engine Cooling	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Exterior Lighting	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11479209 RV motor shutdowns on freeways. Needed towed to different rv repair shops. No place I went to could repair right. Look up ODI 11479209 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11185506 LEFT TAILLIGHT WORKS ONLY SOMETIMES. AS RECALL ON PREVIOS RECALLS. LEFT TAILLIGHT SOMETIMES WORKS AND IS GETTING WATER IN SYSTEM. VERY DIM WHEN DOES WORK. DT AS Look up ODI 11185506 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Fuel/Propulsion System	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	133.3% ODI 11232510 · 13,402 mi TL* THE CONTACT OWNS A 2010 FREIGHTLINER SPRINTER 3500. THE CONTACT STATED THAT THE CHECK ENGINE AND FUEL PRESSURE LOW WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EXCEL TRUCK GROUP OF COLUMBIA (2790 SHOP RD, COLUMBIA, SC 29209) AND WAS REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 13,402. BF THE CONSUMER STATED THE SENSOR WAS BAD AND HAD IT REPLACED AT THE TUNE OF $1455.41. THE CONSUMER WANTS TO BE REIMBURSED FOR THE REPAIRS. TR Look up ODI 11232510 at NHTSA ↗	1100.0% ODI 11479209 RV motor shutdowns on freeways. Needed towed to different rv repair shops. No place I went to could repair right. Look up ODI 11479209 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Power Train	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11491472 ABS SPEED SENSOR, TRACTION REAR SPEED SENSOR FAULT CODE C0037 AND C003A. SPEED REDUCES TO 20MPH HIGH ENGINE RPM REV OVER 3000 RPM Look up ODI 11491472 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11398562 · 40,400 mi WHILE DRIVING USING CRUISE CONTROL, THE SPEED WAS INCREASING 15 MPH PAST THE SETTING. I WAS ABLE TO STOP BY USING THE BRAKE. THEN ALL THE WARNING LIGHTS CAME ON. AFTER THAT IT WOULDN'T SHIFT RIGHT, IT WOULDN'T SHIFT INTO A HIGH GEAR AND IT WOULD BE HARD TO GET MOVING FROM A STOP. I HAD TO DRIVE TO A DEALER SEVERAL HUNDRED MILES AND IT WAS QUITE HARROWING. OF COURSE THEY COULDN'T WORK ON IT FOR 3 DAYS SO WE RENTED A CAR TO GO BACK HOME 400 MILES. THE PROBLEM WAS A REAR WHEEL SPEED SENSOR. THIS WAS THE SECOND TIME IT HAPPENED IN LESS THAN 5 MONTH… Look up ODI 11398562 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
No usable records for this analysis.

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-10	None	No examples available for this selection.
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2021: 1 complaints · 2022: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2021	0	1	1
2022	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2021	1	0	0
2022	0	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component
No usable records for this analysis.

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

0 patterns with matching reports.

No narratives match the published patterns.