| Electrical System | 520.0%ODI 11121231 · 2,425 miON 06/10/2017 WE PURCHASED A G90 GENESIS FROM SOUTH CHARLOTTE HYUNDAI AT 8525 SOUTH BLVD CHARLOTTE NC. THE TEAM WAS VERY CONVINCING ABOUT THE QUALITY OF THE VEHICLE & THE 10-YEAR WARRANTY. THE CAR WAS A VERY EXPENSIVE CAR COSTING $74,678.47, BUT WE WERE ASSURED IT WAS THE BEST CAR & WARRANTY IN THE BUSINESS. WE STARTING TO HAVE CRASH SENSORS GOING OFF EVEN AT TIMES WHEN NO OTHER CARS WERE EVEN NEAR THE CAR. THEY INDICATED THAT THEY FIXED THE PROBLEM, BUT THE 'FALSE' CRASH WARNING PERSISTED & EVEN EXPERIENCED THE CAR AUTO STOPPING IN AN INTER… Look up ODI 11121231 at NHTSA ↗ | 531.3%ODI 11344044 · 14,000 miCAR WAS COMPLETELY DEAD THREE TIMES, LUCKILY IT HAPPENED IN GARAGE, AND WAS TOWED TO DEALER. NEVER FIXED PROPERLY HAD TO GET RID OF UNRELIABLE, UNSAFE CAR. Look up ODI 11344044 at NHTSA ↗ | 350.0%ODI 11583617The contact owns a 2019 Genesis G90. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not … Look up ODI 11583617 at NHTSA ↗ | 00.0%No examples available for this selection. | 120.0%ODI 11746583The centre console screen has completely failed and has gone black. Yes, the screen is available for inspection upon request. The screen houses access to most safety systems in the car, including the reverse camera, front camera, collision avoidance system settings, lane safety settings, blind spot monitoring settings etc. Lack of access to these systems makes driving the car less safe Yes, the problem has been reproduced by a Genesis dealer The dealer had the car for over 2 weeks but was unable to find any fault codes. They were unable to d… Look up ODI 11746583 at NHTSA ↗ | 125.0%ODI 11723122About every 45 days the car will not turn off. Safety items like the rear view camera will not work. The main viewing screen will go dead. I called the dealership. They said this was a common problem with my car. The only fix is to attempt a full system reboot with a paper clip. This has now happened three times to me. Once the car started without me pushing the start button. Twice while I was driving. Look up ODI 11723122 at NHTSA ↗ | 120.0%ODI 11622330on Thursday 10/24/2024 I went to use my car which was parked in my garage and although the car was unlocked none of the doors would open. The car was completely dead and I had used it just several days before. Nothing would open doors, trunk no response from the key fob. A tow truck had to be called and the truck dragged the car out of the garage and placed dolly wheels on the front and towed from the rear to a Genesis dealer. My concern this electrical problem locked the car if a child was in the rear the only way to get the child out would be… Look up ODI 11622330 at NHTSA ↗ | 133.3%ODI 11732542I own a 2024 Genesis G90 with two active NHTSA recalls: 25V474 and 25V833. On April 19, 2026, the vehicle suffered a total electrical failure: “Check brake system” warning Engine would not start Electronic door handles failed; occupants trapped inside for over 20 minutes Turn signals operate abnormally The dealer previously repaired only by reset (no recall fix). This is a life-threatening safety defect affecting brakes, electrical system, and egress. Please open an investigation and enforce recall repairs. I am pursuing Lemon Law relief. Look up ODI 11732542 at NHTSA ↗ | 150.0%ODI 11650712Since purchased as a new vehicle from dealer, the TPMS ( Tire Pressure Monitoring System ) menu has been absent from my dash as an option to choose so that I can monitor the tire pressures. The menu widget that contains the TPMS also contains other options that are suppose to be available, but also do not show and are unavailable to the driver. Look up ODI 11650712 at NHTSA ↗ | 0UnavailableNo examples available for this selection. |
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| Engine | 520.0%ODI 11548992I have replaced my thermostat four times in the last 18 months and I had it towed to the dealership again this morning for the same overheating problems. Look up ODI 11548992 at NHTSA ↗ | 425.0%ODI 11096777 · 1,700 miSEE UPLOADED LETTER ATTACHED Look up ODI 11096777 at NHTSA ↗ | 233.3%ODI 11666762Fuel pump failure and fuel injection failure. Look up ODI 11666762 at NHTSA ↗ | 00.0%No examples available for this selection. | 120.0%ODI 11548741The vehicle started smoking and stalled out Aug 18,2023. The vehicle starting shaking then I parked it for about two (2) hours. When I tried to crank vehicle again it wouldn’t crank. I attempted to complete diagnostic test but the vehicle wouldn’t remain on. I contacted dealership I purchased it from. They order a tow to be brought in. The dealership repair shop for about 3 weeks didn’t know what happened. The change filters and oil change but it still was stalling. Look up ODI 11548741 at NHTSA ↗ | 125.0%ODI 11723122About every 45 days the car will not turn off. Safety items like the rear view camera will not work. The main viewing screen will go dead. I called the dealership. They said this was a common problem with my car. The only fix is to attempt a full system reboot with a paper clip. This has now happened three times to me. Once the car started without me pushing the start button. Twice while I was driving. Look up ODI 11723122 at NHTSA ↗ | 00.0%No examples available for this selection. | 133.3%ODI 11732542I own a 2024 Genesis G90 with two active NHTSA recalls: 25V474 and 25V833. On April 19, 2026, the vehicle suffered a total electrical failure: “Check brake system” warning Engine would not start Electronic door handles failed; occupants trapped inside for over 20 minutes Turn signals operate abnormally The dealer previously repaired only by reset (no recall fix). This is a life-threatening safety defect affecting brakes, electrical system, and egress. Please open an investigation and enforce recall repairs. I am pursuing Lemon Law relief. Look up ODI 11732542 at NHTSA ↗ | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
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| Unknown Or Other | 416.0%ODI 11463351 · 80,000 miThe contact owns a 2017 Genesis G90. The contact stated while the vehicle was turned off, locked, and parked in the driveway, he pressed the trunk release button on the key fob to open the trunk while he was standing behind the vehicle. However, the vehicle inadvertently rolled backward independently, and hit the contact, causing him to flip up in the air, and the contact fell down at the curb on the driver's side of the driveway. The vehicle continued to roll down, rolled up the hill of the driveway, rolled back down, and crashed into the wall… Look up ODI 11463351 at NHTSA ↗ | 212.5%ODI 11244374 · 10,000 miQUITE RANDOMLY, WHEN TRYING TO ACCELERATE FROM A STOP OR A VERY LOW SPEED AND USUALLY TURNING INTO TRAFFIC SUCH AS OUT OF A DRIVEWAY, THERE WILL BE NO POWER RESPONSE FOR SEVERAL SECONDS AFTER PRESSING THE ACCELERATOR PEDAL. Look up ODI 11244374 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 240.0%ODI 11548741The vehicle started smoking and stalled out Aug 18,2023. The vehicle starting shaking then I parked it for about two (2) hours. When I tried to crank vehicle again it wouldn’t crank. I attempted to complete diagnostic test but the vehicle wouldn’t remain on. I contacted dealership I purchased it from. They order a tow to be brought in. The dealership repair shop for about 3 weeks didn’t know what happened. The change filters and oil change but it still was stalling. Look up ODI 11548741 at NHTSA ↗ | 125.0%ODI 11758314In June 2026, after warranty repairs were performed on the vehicle's navigation/display system, a new safety-related problem occurred. When the vehicle is shifted into reverse, the rearview/backup camera image does not appear on the display. Instead, the navigation map remains on the screen. The vehicle has been at an authorized Genesis dealership since June 4, 2026, and the backup camera problem remains unresolved. The dealership has reproduced and confirmed the problem. According to the dealership, it requested authorization from Genesis to… Look up ODI 11758314 at NHTSA ↗ | 00.0%No examples available for this selection. | 133.3%ODI 11753895I purchased this vehicle brand new in September 2024. Since the time of purchase, it has experienced numerous software-related issues that have affected the reliability and functionality of multiple systems. Wi-Fi Connectivity The in-vehicle Wi-Fi was inoperable for approximately 90 days (September 2024 through December 2024). The Wi-Fi issue returned in March 2026 and remains unresolved. Calendar Synchronization Calendar synchronization has never functioned properly since the vehicle was purchased and remains an ongoing issue. Navigation … Look up ODI 11753895 at NHTSA ↗ | 150.0%ODI 11714071Inattentive driver alert activates randomly and without cause. Seems to happen when wearing sunglasses, regardless of drivers actual state of alertness. genesis has removed the ability to disable this feature starting with the 2025 models year, which poses a safely issue due to repeated audio and visual warnings while driving. Look up ODI 11714071 at NHTSA ↗ | 0UnavailableNo examples available for this selection. |
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| Fuel/Propulsion System | 14.0%ODI 11691980* Recall Campaign Number : [018G, 019G] I. Statement of Complaint This complaint concerns a failure in a critical safety-related component that was previously addressed under a mandatory manufacturer recall, and the subsequent refusal by the authorized dealership to provide a second no-charge repair for the same repeated failure. II. Chronology of Events * Original Recall Repair: Approximately thirteen (13) months ago, 8/30/2024 the vehicle was taken to Anaheim Hyundai to address a safety recall concerning the oil feed pipe. The prescribed re… Look up ODI 11691980 at NHTSA ↗ | 212.5%ODI 11096777 · 1,700 miSEE UPLOADED LETTER ATTACHED Look up ODI 11096777 at NHTSA ↗ | 233.3%ODI 11666762Fuel pump failure and fuel injection failure. Look up ODI 11666762 at NHTSA ↗ | 00.0%No examples available for this selection. | 120.0%ODI 11548741The vehicle started smoking and stalled out Aug 18,2023. The vehicle starting shaking then I parked it for about two (2) hours. When I tried to crank vehicle again it wouldn’t crank. I attempted to complete diagnostic test but the vehicle wouldn’t remain on. I contacted dealership I purchased it from. They order a tow to be brought in. The dealership repair shop for about 3 weeks didn’t know what happened. The change filters and oil change but it still was stalling. Look up ODI 11548741 at NHTSA ↗ | 00.0%No examples available for this selection. | 240.0%ODI 11586849PROBLEM: It has happened multiple times (about 20-25 times since the purchase of the vehicle in November 2022), always while having the engine running from a stop (variable stop length); when pressing the gas pedal to re-initiate the running, the car doesn't respond to the pressure on the gas pedal for 1-2 seconds and usually responds again during the uninterrupted pressing of the gas pedal. It has usually happened, more frequently than not, while turning the car left or right with normal immediate initial response but 2-3 seconds later has a s… Look up ODI 11586849 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
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| Power Train | 312.0%ODI 11089320 · 11,500 miWHEN TURNING RIGHT OR LEFT FROM A STOP, THE TRANSMISSION REFUSES TO RESPOND AT TIMES...IT SLOGS DOWN AND WILL NOT SHIFT TO ACCELERATE IN A LOWER GEAR...AN EMERGENCY SITUATION COULD KILL SOMEONE. THE DEALER HAS NO SOLUTION. GENESIS HAS NO RESPONSE. THIS HAS HAPPENED MANY TIMES SINCE 7/2017. Look up ODI 11089320 at NHTSA ↗ | 212.5%ODI 11096777 · 1,700 miSEE UPLOADED LETTER ATTACHED Look up ODI 11096777 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 120.0%ODI 11666674Similar to the GV80 issue, when the vehicle decelerates from 80 to 70 there is a loud whining noise coming from the vehicle. Look up ODI 11666674 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
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| Engine And Engine Cooling | 416.0%ODI 11581734The contact owns a 2017 Genesis G90. The contact stated that while the vehicle was parked and running, the vehicle was idling rough and shaking. The vehicle restarted; however, the shaking failure recurred. The vehicle was not repaired. The contact received notification of NHTSA Campaign Numbers: 24V107000 (Electrical System) and 24V191000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of… Look up ODI 11581734 at NHTSA ↗ | 00.0%No examples available for this selection. | 116.7%ODI 11588476 · 52,000 miThe contact owns a 2019 Genesis G90. The contact stated while driving at various speeds, the contact became aware of an abnormal burning odor. Additionally, the contact stated while driving at various speeds, there was blue smoke coming from underneath the hood. There was no warning light illuminated. The contact stated that her fiancé test-drove the vehicle and noticed a significant amount of blue smoke coming from underneath the hood. The vehicle was towed to the dealer, where an unknown repair was performed, but the vehicle remained at the d… Look up ODI 11588476 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
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| Forward Collision Avoidance: Automatic Emergency Braking | 14.0%ODI 11622987Please see attached summary of this issue which has impacted safety of a large number of Genesis vehicles since 1 January 2023. Look up ODI 11622987 at NHTSA ↗ | 16.3%ODI 11458509On 01/16/22 at approximately 2305 hours, I was driving north on PA 743. I was traveling approximately 40 MPH in a posted 55 MPH zone due to snowy weather conditions. One adult was in the front passenger seat, 2 children were in car seats in the rear driver and passenger side. The road was level and straight. Suddenly, for no apparent reason, every warning light in the dashboard illuminated at once. The LED screen was rapidly displaying messaged such as, "blind spot monitoring system malfunction, smart BDS braking system malfunction, check smart… Look up ODI 11458509 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 240.0%ODI 11656679Driving on interstate at 70mph while it was raining. Signaled and changed lanes. Steering wheel started jerking left and right and the power steering light flickered on and off. The steering wheel stopped jerking and the power steering light remained on. I no longer had power steering and car was difficult to control. The emergency braking assist light came on as well. Was able to get off the interstate. Turned the car off and on. Power steering light remained on. Turned car off. Waited 5 minutes. Turned car on. Power steering light was off but… Look up ODI 11656679 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 133.3%ODI 11661048I purchased a new 2024 Genesis g90 vehicle from Key Genesis in Jacksonville Florida. I live in Navarre Florida near Pensacola so I took the vehicle into the Pensacola dealership for service. For almost a years time I have been notifying the dealership of a serious safety issue wirh the vehicle. There is a condition where the vehicle slams on the brakes on the highway for no apparent reason. The vehicle slams on the brakes at highway speeds while straddling two lanes. A vehicle in either lane being me could easily crash into the rear of my car w… Look up ODI 11661048 at NHTSA ↗ | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
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| Steering | 28.0%ODI 11271204 · 52,000 miAFTER ENABLING THE STEERING ASSIST, LAST YEAR, WE NOTICED IT PULLING MORE AGGRESSIVELY THAN IT DID WHEN WE FIRST PURCHASED THE VEHICLE. WE DISABLED THE FEATURE FOR SEVERAL MONTHS THEN ENABLED IT AGAIN THIS WEEK. TODAY, WHILE MY WIFE AND FRIEND WERE DRIVING THE STEERING/LANE ASSIST PULLED THE WHEEL AGGRESSIVELY TOWARD THE OUTSIDE LANE, CAUSING THE CAR TO HYDROPLANE. LUCKILY MY WIFE WAS ABLE, AFTER THE CAR SPUN AROUND 360 DEGREES SEVERAL TIMES, TO CORRECT ENOUGH TO STAY OUT OF ONCOMING TRAFFIC AND ENDED SIDEWAYS OFF THE HIGHWAY, SHAKEN UP BUT … Look up ODI 11271204 at NHTSA ↗ | 00.0%No examples available for this selection. | 116.7%ODI 11396933 · 7,000 miTL* THE CONTACT OWNS A 2019 GENESIS G90. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL CLICKING NOISE DETECTED FROM THE STEERING WHEEL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH BAY HYUNDAI (20433 HAWTHORNE BLVD, TORRANCE, CA 90503, [phone removed]) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.*DT*JB Look up ODI 11396933 at NHTSA ↗ | 133.3%ODI 11764445I have experienced stability issues with multiple Genesis & Hyundai's. I will send details once I have an ID Number. I have experienced everyone of of these complaints that are currently on your website. NHTSA ID Number: 11321685 NHTSA ID Number: 11636901 NHTSA ID Number: 11504282 NHTSA ID Number: 11459002 NHTSA ID Number: 11669037 NHTSA ID Number: 11541611 NHTSA ID Number: 11496288 Look up ODI 11764445 at NHTSA ↗ | 120.0%ODI 11656679Driving on interstate at 70mph while it was raining. Signaled and changed lanes. Steering wheel started jerking left and right and the power steering light flickered on and off. The steering wheel stopped jerking and the power steering light remained on. I no longer had power steering and car was difficult to control. The emergency braking assist light came on as well. Was able to get off the interstate. Turned the car off and on. Power steering light remained on. Turned car off. Waited 5 minutes. Turned car on. Power steering light was off but… Look up ODI 11656679 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
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