2000 Georgie Boy CRUISE AIR: complaints, problems and recalls

Reported: 2001-03-15 (March 15, 2001)

VEHICLE DESCRIPTION: MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS N841, N821, N641, AND N621. THESE REFRIGERATORS CAN EXPERIENCE A COOLING SYSTEM LEAK CAUSED BY OPERATION IN THE AC ELECTRIC MODE. IF A LEAK OCCURS, THE COOLING PERFORMANCE OF THE REFRIGERATOR WILL DETERIORATE, REQUIRING IMMEDIATE REPLACEMENT OF THE COOLING UNIT.

Consequence: EXTENDED OPERATION OF A LEAKING COOLING UNIT IN THE AC ELECTRIC MODE CAN RESULT IN A FIRE.

Remedy: NORCOLD WILL INSPECT AND REPLACE THE REFRIGERATOR COOLING UNITS. NORCOLD WILL CONDUCT THE OWNER NOTIFICATION. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-767-9101 OR GEORGIE BOY AT 1-877-876-9024.

Reported: 2003-02-12 (February 12, 2003)

CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY THE STANDARD.

Consequence: IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE SYSTEM WARNING INDICATOR.

Remedy: DEALERS WILL REPAIR THE BRAKE WARNING LAMP CIRCUIT. OWNER NOTIFICATION BEGAN MARCH 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GEORGIE BOY AT 1-800-521-8733.

Reported: 2008-06-19 (June 19, 2008)

COACHMEN IS RECALLING 4,231 MY 1999-2002 GEORGIE BOY CRUISE MASTER, LANDAU AND PURSUIT, MY 1999-2000 CRUISE AIR, MY 1999-2001 MAVERICK AND MY 2000-2002 GEORGIE BOY SUITE MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.

Consequence: EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.

Remedy: COACHMEN IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS. NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE RECALL IS EXPECTED TO BEGIN DURING JUNE 2008. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR COACHMEN AT 1-800-453-6064.

Reported: 2009-07-23 (July 23, 2009)

COACHMEN IS RECALLING 932 MODEL YEAR (MY) 1999-2003 GEORGIE BOY CRUISE MASTER, MY 2000-2002 MAVERICK AND PURSUIT, MY 2000 & 2002 CRUISE AIR AND MY 2001-2002 SUITE MOTORHOMES EQUIPPED WITH NORCOLD MODEL 1200LRIM REFRIGERATORS, MANUFACTURED FROM MARCH 1, 2001 TO DECEMBER 31, 2002, WITH SERIAL NUMBERS BETWEEN 1273701 AND 1536607, NON-CONSECUTIVELY. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK. IF A LEAK OCCURS AND THE REFRIGERATOR CONTINUES TO BE OPERATED AFTER SOLUTION CIRCULATION HAS CEASED THE HEAT SOURCE COULD GENERATE VERY HIGH TEMPERATURES. AT SUCH HIGH TEMPERATURES, THE COOLING UNIT COULD RUPTURE.

Consequence: IF A LEAK OCCURS AND THE UNIT IS CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.

Remedy: COACHMEN IS WORKING WITH NORCOLD AND NORCOLD WILL NOTIFY OWNERS AND THE VEHICLE'S REFRIGERATOR WILL BE REPAIRED FREE OF CHARGE (PLEASE SEE 09E-027). OWNERS MAY CONTACT NORCOLD'S RECALL CENTER AT 1-800-767-9101.

Reported: 2011-02-04 (February 4, 2011)

COACHMEN IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy: COACHMEN IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.