2007 Gillig PHANTOM: complaints, problems and recalls

Reported: 2007-06-07 (June 7, 2007)

ON CERTAIN TRANSIT BUSES, THE HYDRAULIC HOSE LOCATED IN THE ENGINE COMPARTMENT WAS MANUFACTURED INCORRECTLY WHICH COULD CAUSE A HYDRAULIC FLUID LEAK.

Consequence: HYDRAULIC FLUID LEAKAGE COULD LEAD TO A LOSS OF FLUID WHICH COULD AFFECT VEHICLE STEERING OR CREATE THE CONDITIONS FOR A POTENTIAL ENGINE COMPARTMENT FIRE.

Remedy: GILLIG WILL PROVIDE CORRECT HOSES TO THEIR CUSTOMERS FOR REPLACEMENT OR WILL REPLACE THE HOSES FOR THEM. THE RECALL BEGAN ON JUNE 27, 2007. OWNERS MAY CONTACT GILLIG AT 1-510-785-1500.

Reported: 2007-06-08 (June 8, 2007)

ON CERTAIN TRANSIT BUSES BUILT WITH CUMMINS ISM C876 ENGINES, THE ELECTRONIC CONTROL MODULE FAILS TO RECOGNIZE INPUTS OF THE VEHICLE ELECTRONIC CONTROL UNIT OR FROM A DRIVER ACTUATED DASH SWITCH THEREBY INCREASING THE RISK OF UNINTENDED (OR UNEXPECTED) ELEVATED EXHAUST TEMPERATURES.

Consequence: WHILE THIS CONDITION DOES NOT INVOLVE A RISK OF FIRE IN THE VEHICLE ITSELF, IT COULD PRESENT A FIRE HAZARD IN A SITUATION WHERE THE VEHICLE'S EXHAUST IS IN CLOSE PROXIMITY TO MATERIALS OR SUBSTANCES THAT CAN MELT, BURN, OR EXPLODE.

Remedy: CUMMINS, IN CONJUNCTION WITH GILLIG, WILL CONDUCT THE REMEDY CAMPAIGN. THE RECALL BEGAN ON JULY 31, 2007. OWNERS CAN CONTACT CUMMINS AT 1-800-343-7357 OR GILLIG AT 1-510-785-1500.

Reported: 2008-01-09 (January 9, 2008)

ON CERTAIN TRANSIT BUSES EQUIPPED WITH GRAHAM-WHITE AIR DRYERS, THE AIR DRYER TIMER MODULES MAY ALLOW SUFFICIENT QUANTITIES OF MOISTURE TO ENTER AND AFFECT THE OPERATION OF THE VEHICLE AIR BRAKE SYSTEM.

Consequence: FAILURE OF THE AIR BRAKE SYSTEM DUE TO MOISTURE COULD RESULT IN A CRASH.

Remedy: GILLIG, IN CONJUNCTION WITH GRAHAM-WHITE, WILL REPLACE THE AIR DRYER TIMER MODULE ON THE AFFECTED VEHICLES. THE RECALL BEGAN ON JANUARY 29, 2008. OWNERS MAY CONTACT GILLIG AT 1-510-785-1500 OR GRAHAM-WHITE AT 540-387-5620.

Reported: 2009-09-16 (September 16, 2009)

GILLIG IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2009 PHANTOM TRANSIT BUSES MANUFACTURED FROM JANUARY 2001 THROUGH AUGUST 2009 EQUIPPED WITH LIFT-U WHEELCHAIR LIFTS. THE LIFTS ARE EQUIPPED WITH A LOGIC BOARD ASSEMBLY FOR THE WHEELCHAIR LIFT CONTROL BOX, P/NOS. 373-0226 AND 373-0265. THE OUTBOARD RAMP BARRIER COULD FOLD IN TOWARD A LIFT PASSENGER POSSIBLY PINCHING THE PASSENGER'S FEET.

Consequence: THE LIFT PASSENGER COULD BE SERIOUSLY INJURED.

Remedy: GILLIG WILL NOTIFY OWNERS AND THE REPAIRS WILL BE MADE BY LIFT-U FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2009. OWNERS MAY CONTACT LIFT-U AT 1-209-838-2400 OR GILLIG SERVICE AT 1-800-735-1500.

Reported: 2009-09-28 (September 28, 2009)

GILLIG CORPORATION IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2009 TRANSIT BUSES MANUFACTURED BETWEEN JANUARY 2001 AND SEPTEMBER 2009 EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.

Consequence: A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.

Remedy: GILLIG WILL NOTIFY OWNERS AND LUMINATOR WILL REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SPETEMBER 29, 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR GILLIG FIELD SERVICES AT 1-800-735-1500.