2002 Gmc ENVOY XL 370: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
0 distinct recall campaigns
37,458 mi median reported failure mileage
Scope: 2002 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Power Train:Automatic Transmission is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train:Automatic Transmission | 1 |
Power Train:Automatic Transmission: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2007 | 1 |
2007: 1
Pattern summary
Power Train:Automatic Transmission leads the component reports. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10202360 · 2007-09-10 (September 10, 2007)
SUN SHELL REPLACEMENT ON 2002 ENVOY XL. WE HAD THE SAME PROBLEM WITH THIS DEFECTIVE COMPONENT. I WORKED FOR GM AND HAD NO PROBLEMS HAVING THIS DEFECTIVE COMPONENT REPLACED AT 100% DEALER CHARGE. WE PAID $0.000 (NOTHING) GM KNEW THEY HAD PROBLEMS AND DIDN'T' CORRECT THE PROBLEM. OURS FAILED 20 MINUTES AFTER HAVING A TRANSMISSION FLUSH/SERVICE WITH ONLY 35K MILES ON OUR 2002 VEHICLE. I WOULD FIGHT WITH THE DEALER. THERE ARE SERVICE BULLETINS OUT THERE REGARDING THE FAILURE AND REPLACEMENT OF THIS COMPONENT. OURS FAILED WHEN MY SPOUSE TRIE…
Owner-reported narrative. 37,458 miles reported. Look up ODI 10202360 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.
Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2002 | 2003 | 2004 | 2005 | 2006 |
|---|---|---|---|---|---|
| Fuel System, Gasoline | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 4240.4%ODI 10251310 · 33,000 miI HAVE A 2005 GMC ENVOY I6 THAT I PURCHASED IN MARCH 2005. NOVEMBER OF 2006 WE REPLACED THE FUEL SENSOR THAT IS UNDER WARRANTY DUE TO WHEN I WOULD FILL UP THE GAS TANK THE GAUGE WOULD GO TO EMPTY AND WOULD EVENTUALLY MAKE IT TO FULL AFTER ABOUT 100 MILES DRIVEN. NOW A YEAR AND A HALF LATER THE SAME THING IS HAPPENING AND THE LOCAL DEALERSHIP HAS CONFIRMED IT IS A KNOWN ISSUE AND WOULD COST AROUND $1100 TO FIX THE ISSUE THAT SHOULD HAVE ALREADY OF BEEN FIXED THE FIRST TIME I TOOK IT IN. *TR | 00.0%No examples available for this selection. |
| Electrical System | 00.0%No examples available for this selection. | 228.6%ODI 10650228THE LIFT GATE WARNING LIGHT MALFUNCTIONING SAYS GATE OPEN AND ISN'T LIGHT DOESN'T GO OFF. *TR | 228.6%ODI 10704442 · 73,000 miTL*THE CONTACT OWNS A 2004 GMC ENVOY XL 370. THE CONTACT STATED THAT ALL THE GAUGES ON THE INSTRUMENT PANEL FAILED TO PROVIDE A READING LEVEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000. | 1817.3%ODI 10263225 · 50,000 miGAS GAUGE READS EMPTY AT MOST TIMES, NEVER GIVES ACCURATE MEASURE OF TANK FILL. ALSO CHECK ENGINE LIGHT TURNS ON SPORADICALLY, ALTHOUGH DIAGNOSIS BY ENGINE TECH CONFIRMS NO BAD CODES ARE CAUSING THIS WARNING LIGHT TO GLOW. RESEARCH ON THE INTERNET AND TALKING WITH DEALERSHIPS AND MECHANICS HAVE CONFIRMED THAT THIS IS A VERY COMMON DEFECTIVE PART PROBLEM THAT GM HAS NOT ISSUED A RECALL ON. HUNDREDS, PROBABLY THOUSANDS OF FRUSTRATED DRIVERS. IT EFFECTS GMC ENVOYS, CHEVY TRAILBLAZERS, AND OTHER GM MAKES IN 2004 - 2006. THANK GOODNESS TAXPAYER DOLL… | 00.0%No examples available for this selection. |
| Electrical System: Instrument Cluster/Panel | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 114.3%ODI 10250383 · 69,500 mi2004 ENVOY, SPEEDOMETER QUIT WORKING. SHOWED 60MPH WHEN IDLING OR STOPPED. *TR | 98.7% | 00.0%No examples available for this selection. |
| Exterior Lighting | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 228.6%ODI 10626948HAVE BEEN HAVING PROBLEMS WITH REAR TAIL LIGHT (STOP LIGHTS). WHEN I REPLACE THE BURNED OUT BULB, IT BURNS OUT WITHIN TWO WEEKS OR LESS. HAVE HAD TO REPLACE THE BOARD THAT HOLDS THE BULBS WHICH COST ABOUT $40.00 EACH. HAVE REPLACED FOUR TIMES SINCE 2010. THERE APPEARS TO BE AN ELECTRICAL PROBLEM CAUSING THE BOARD TO BURN OUT. *TR | 32.9%ODI 10689413THE VERY SAME THING DESCRIBED IN NHTSA CAMPAIGN 14V755000, GM SAFETY RECALL 14291, BEGAN HAPPENING TO MY 2005 GMC ENVOY XL. MY HEADLIGHTS FLICKERED OFF AND ON. IN TIME, MY HEADLIGHTS STAYED OFF LONGER AND LONGER. ONLY THE LOW BEAMS AND THE DAYTIME RUNNING LIGHTS SEEMED TO BE AFFECTED. I COULD FIND NO DISCERNIBLE REASON OR CONNECTION TO ANY ACTION OR SETTING ON THE CAR. WHEN THE LIGHTS GO OUT WHEN I AM DRIVING AT NIGHT AND REMAIN OFF FOR MORE THAN A SECOND OR TWO, IT IS VERY DANGEROUS, SO I QUIT DRIVING AT NIGHT IN THIS VEHICLE AND HAVE TAKEN I… | 480.0%ODI 10695465 · 170,000 miTL* THE CONTACT OWNS A 2006 GMC ENVOY XL 370. THE CONTACT STATED THAT THE LOW BEAMS FAILED TO WORK. AS AN INTERIM REPAIR, THE HIGH BEAMS HAD TO BE ACTIVATED EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND THE DEALER STATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME FOR THE PART TO BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. |
| Fuel/Propulsion System | 00.0%No examples available for this selection. | 228.6%ODI 10811425THIS IS ALL OVER THE INTERNET. PLASTIC GAS TANK LEAKS. GMC DOES NOT CARE. I TALKED WITH THEM THEY IGNORE REPAIR IS $1,600.00 OR MORE. PEOPLE ARE FIXING WITH GLUE? GASOLINE SPILL FROM CRACKED PLASTIC FUEL TANK. | 228.6%ODI 10703647 · 98,000 mi2004 GMC ENVOY XL (98000 MILES) FUEL TANK INLET CHECK VALVE FRACTURES CAUSING FUEL TO LEAK FROM TANK. POTENTIAL FIRE OR EXPLOSION DUE TO CRACK IN TANK GMC RECALL BUT NOT FOR MY VIN# SINCE THIS IS AN APPARENT FLAW IN TANK IT SHOULD BE FIXED BY GM IT WILL COST ME OVER $1500 FOR REPLACEMENT OF DEFECTIVE PART. *TR | 43.8%ODI 10510240 · 100,000 miWE STARTED NOTICING AFTER A FILL UP AT THE GAS STATION THE GAS GAUGE STILL SHOWED EMPTY. THE GAUGE TOOK OVER AN HOUR OF DRIVING TO MOVE UP TO FULL. IN THE MIDDLE OF THE WEEK LAST WEEK THE VEHICLE RAN OUT OF GAS AND STALLED. WE ADDED HALF A TANK, BUT THE GAUGE STILL SHOWED EMPTY THE NEXT FEW TIMES IT WAS DRIVEN SOMEWHERE. LAST WEEKEND I FILLED UP AGAIN AND THE GAUGE SHOWED EMPTY STILL WITH WARNING INDICATOR ON. AGAIN IT TOOK OVER AN HOUR OF DRIVING FOR THE GAUGE TO REGISTER THE TANK EVEN 3/4 FULL. *TR | 00.0%No examples available for this selection. |
| Fuel System, Other | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 76.7%ODI 10245352 · 65,000 miTHE FUEL GAUGE WENT OUT ON MY 2005 GMC ENVOY. IT JUST QUIT WORKING. I TOOK IT TO THE DEALERSHIP WE PURCHASED THE VEHICLE FROM AND IT HAD TO BE REPLACED TO THE TUNE OF $481. *TR | 00.0%No examples available for this selection. |
| Engine And Engine Cooling | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 114.3%ODI 10626947WHILE DRIVING WITH PASSENGERS IN CAR, SMOKE STARTED TO COME FROM THE FLOOR AREA IN THE BACK SEAT AREA. IMMEDIATELY DROVE CAR TO A CAR SERVICE SHOP TO HAVE INSPECTED TO DETERMINE WHERE SMOKE WAS COMING FROM. THE CAR TECHNICIAN WAS UNABLE TO DETERMINE WHERE THE SMOKE WAS COMING FROM OTHER THAN FROM THE FLOOR AREA IN THE BACK. HAVE BEEN REPLACING A RADIATOR BECAUSE THE ENGINE KEEPS RUNNING HOT. HAD A NEW RADIATOR INSTALLED. THEN BEGAN TO HAVE PROBLEMS WITH THE ANTI-FREEZE DISAPPEARING FROM THE RADIATOR AND THE RESERVOIR. TOOK CAR IN AND HAD … | 43.8%ODI 10216206 · 46,000 miFAILS TO START PERIODICALLY CLOCK RETURNS TO 12:00 ALL GAUGES WORK BUT WILL NOT TURN OVER ENGINE, LIGHT WILL FLICKER WHILE DRIVING AND LURCHES FORWARD WHEN FOOT IS ON THE BRAKE. *TR | 00.0%No examples available for this selection. |
| Air Bags | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 32.9%ODI 10457758THE SPEED CONTROL NEEDLE WAS STUCK BETWEEN 60-120MPH ON 05-05-2012. NOW 05-09-2012 THE SPEED CONTROL NEEDLE IS STUCK AT 120MPH AND DOES NOT RETURN TO 0MPH. THE VEHICLE HAS ONLY 65,000 MILES AND HAS BEEN TO THE DEALERSHIP SEVERAL TIMES FOR PANEL CONTROL PROBLEMS (AIR BAG) WHICH IS STILL NOT FIXED EXTENDED WARRANTY IS NOW EXPIRED. *TR | 120.0%ODI 10724362 · 117,000 miTL* THE CONTACT OWNED A 2006 GMC ENVOY XL 370. THE CONTACT STATED THAT THE ABS WARNING LAMP ILLUMINATED, WHICH INDICATED A MALFUNCTION. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER, BUT THEY WERE UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT ALSO INDICATED THAT THERE WAS A NOISE EMITTING FROM THE FRONT OF THE VEHICLE ASSOCIATED WITH THE WHEEL HUBS AND THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC INDICATED THAT THE DRIVER SIDE WHEEL HUB WAS DEFECTIVE AND THAT BOTH FRONT WHEEL HUBS … |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Power Train:Automatic Transmission | Too few reports for a range | 37,458 mi | 1 (sparse) | ODI 10202360 · 37,458 miSUN SHELL REPLACEMENT ON 2002 ENVOY XL. WE HAD THE SAME PROBLEM WITH THIS DEFECTIVE COMPONENT. I WORKED FOR GM AND HAD NO PROBLEMS HAVING THIS DEFECTIVE COMPONENT REPLACED AT 100% DEALER CHARGE. WE PAID $0.000 (NOTHING) GM KNEW THEY HAD PROBLEMS AND DIDN'T' CORRECT THE PROBLEM. OURS FAILED 20 MINUTES AFTER HAVING A TRANSMISSION FLUSH/SERVICE WITH ONLY 35K MILES ON OUR 2002 VEHICLE. I WOULD FIGHT WITH THE DEALER. THERE ARE SERVICE BULLETINS OUT THERE REGARDING THE FAILURE AND REPLACEMENT OF THIS COMPONENT. OURS FAILED WHEN MY SPOUSE TRIE… |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2005: 4 complaints · 2006: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2005 | 0 | 1 | 4 |
| 2006 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2005 | 102 | 0 | 2 |
| 2006 | 5 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Power Train:Automatic Transmission |
|---|---|
| Power Train:Automatic Transmission | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.