2008 Gulf Stream TOURMASTER: complaints, problems and recalls

2008 GULFSTREAM R V,PURCHASED JAN.18, 2008 TRAVELING DOWN THE ROAD I NOTICED A CONTINUOUS NOISE COMING FROM THE FRONT SHADE, WHICH IS APPROX. 8' IT HAS TWO SHADES THAT ROLL ON IT, SO IT'S VERY HEAVY. WE REPORTED IT TO THE R V DEALER, THEY CHECKED IT, SAID IT WAS FINE ! SO WE CONTINUED ON OUR TRIP TO YUMA, AZ. THANKFULLY WE MADE IT THERE AND HAD PARKED THE R V BE FORE THE WHOLE THING CAME CRASHING DOWN, THIS HAPPENED IN DEC.2008 IT CRACKED THE FRONT WINDOW,PUT DEEP GASHES IN THE DASH BOARD. WE CALLED GULFSTREAM TOLD THEM WHAT HAPPENED, AND ALSO…

Owner-reported narrative. 10,967 miles reported. Look up ODI 10275413 at NHTSA ↗

Reported: 2007-08-08 (August 8, 2007)

CERTAIN MOTOR HOME CHASSIS EQUIPPED WITH ZF MODEL 8018 STEERING GEARS MAY HAVE BEEN ASSEMBLED WITH THE INCORRECT RECIRCULATING BALL SPACER. THIS COULD POTENTIALLY ALLOW THE RECIRCULATING BALLS TO ESCAPE FROM THE RECIRCULATING BALL CIRCUIT RESULTING IN A LOSS OF STEERING.

Consequence: THE OPERATOR MAY NOTICE HIGHER REQUIRED STEERING WHEEL INPUTS, OR THE NEED FOR MORE STEERING WHEEL ADJUSTMENTS WHILE DRIVING IN A STRAIGHT LINE IN COMBINATION WITH METALLIC CRACKING NOISES PRIOR TO A LOSS OF STEERING. LOSS OF STEERING COULD RESULT IN A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE STEERING GEAR FREE OF CHARGE. PHASE ONE OF THE RECALL BEGAN ON JANUARY 30, 2008 FOR 1,392 VEHICLES. EXPANDED MAILINGS ARE EXPECTED TO BEGIN ON MAY 16, 2008. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.

Reported: 2008-07-31 (July 31, 2008)

GULF STREAM IS RECALLING 68 MY 2007-2008 CRESCENDO, TOUR MASTER AND YELLOWSTONE MOTOR HOMES BUILT ON FREIGHTLINER CHASSIS. THE AAC FRONT AXLE STEERING ARM BOLTS WITH A LATCH LEVER PIVOT BOLT ASSEMBLY MAY HAVE BEEN OVER-TIGHTENED WHICH MAY RESULT IN FATIGUE OR FRACTURE OF THE STEERING ARM BOLTS.

Consequence: SHOULD THESE BOLTS FRACTURE, THE RESULTING LOSS OF STEERING CONTROL COULD CAUSE A CRASH.

Remedy: GULF STREAM IS WORKING WITH DAIMLER TRUCKS (FREIGHTLINER) TO REPAIR THESE VEHICLES FREE OF CHARGE (PLEASE SEE 07V306). OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712 OR GULF STREAM AT 1-574-773-7761.

Reported: 2008-08-15 (August 15, 2008)

GULF STREAM IS RECALLING 5 MY 2008-2008 TOURMASTER RECREATIONAL VEHICLES EQUIPPED WITH BENDIX SR-7 SPRING BRAKE CONTROL VALVES. THE PARKER SCV BRASS 90 DEGREE SINGLE CHECK VALVES (SCV) WHICH ATTACH TO THE SUPPLY PORT OF A BENDIX SR-7 SPRING BRAKE MODULATING VALVE CAN BREAK APART. PIECES OF THE PARKER SCV CAN BECOME LODGED INSIDE THE SR-7 SPRING BRAKE MODULATING VALVE, POTENTIALLY CAUSING EITHER LEAKAGE OUT OF THE SR-7 VALVE OR PREVENTING AIR FROM PROPERLY EXHAUSTING FROM THE SR-7 VALVE. ALSO, DUE TO A MANUFACTURING DEFECT IN THE INTERNAL RUBBER CHECK VALVE INSIDE THE SR-7 SPRING BRAKE MODULATING VALVES, THE VALVES CAN BECOME DEFORMED AND NOT SEAT PROPERLY.

Consequence: THESE CONDITIONS COULD EITHER RESULT IN LEAKAGE AND CAUSE A DELAY IN THE APPLICATION OF THE SPRING BRAKE WITHOUT WARNING OR POSSIBLY LEAD TO UNINTENDED VEHICLE ROLLAWAY OR BRAKE DRAG WHICH COULD RESULT IN A VEHICLE CRASH, PERSONAL INJURY, OR DEATH.

Remedy: GULF STREAM IS WORKING WITH DAIMLER TRUCKS TO HAVE THESE VEHICLES REPAIRED (PLEASE SEE 07V302). OWNERS CAN CONTACT DAIMLER TRUCKS AT 1-800-547-071 OR GULF STREAM AT 1-574-773-7761.

Reported: 2008-08-15 (August 15, 2008)

GULF STREAM IS RECALLING 38 MY 2005, 2008 AND 2009 FRIENDSHIP, SCENIC CRUISER, AND TOURMASTER RECREATIONAL VEHICLES EQUIPPED WITH ZF MODEL 8018 STEERING GEARS. THESE STEERING GEARS MAY HAVE BEEN ASSEMBLED WITH THE INCORRECT RECIRCULATING BALL SPACER. THIS COULD POTENTIALLY ALLOW THE RECIRCULATING BALLS TO ESCAPE FROM THE RECIRCULATING BALL CIRCUIT RESULTING IN A LOSS OF STEERING.

Consequence: THE OPERATOR MAY NOTICE HIGHER REQUIRED STEERING WHEEL INPUTS, OR THE NEED FOR MORE STEERING WHEEL ADJUSTMENTS WHILE DRIVING IN A STRAIGHT LINE IN COMBINATION WITH METALLIC CRACKING NOISES PRIOR TO A LOSS OF STEERING. LOSS OF STEERING COULD RESULT IN A VEHICLE CRASH.

Remedy: GULF STREAM IS WORKING WITH DAIMLER TRUCKS TO HAVE THE STEERING GEAR REPLACE (PLEASE SEE 07V343). OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712 OR GULF STREAM AT 1-574-773-7761.

Reported: 2008-08-15 (August 15, 2008)

GULF STREAM IS RECALLING 50 MY 2008-2009 CRESCENDO, YELLOWSTONE, AND TOURMASTER RECREATIONAL VEHICLES EQUIPPED WITH SAF-HOLLAND ADL SERIES REAR SUSPENSIONS. IN SOME INSTANCES THE TRANSVERSE BEAM WAS NOT PROPERLY WELDED WHICH COULD RESULT IN A FAILURE OF THE WELD.

Consequence: IF THE WELD FAILS, VEHICLE STABILITY WHILE CORNERING COULD BE AFFECTED RESULTING IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A CRASH. IN ADDITION, THE TRANSVERSE BEAM COULD DROP TO THE GROUND CAUSING SPARKS THAT COULD CAUSE A FIRE HAZARD.

Remedy: GULF STREAM IS WORKING WITH DAIMLER TRUCKS AND SAF-HOLLAND TO HAVE A VISUAL INSPECTION OF THE ADL TRANSVERSE BEAM PERFORMED. IF A WELD DEFECT IS IDENTIFIED, SAF-HOLLAND WILL PROVIDE A SERVICE REPLACEMENT KIT THAT CONTAINS A NEW TRANSVERSE BEAM, ALL NECESSARY INSTALLATION HARDWARE, BEAM REPLACEMENT, AND INSTRUCTIONS FREE OF CHARGE (PLEASE SEE 08E031). OWNERS MAY CONTACT SAF-HOLLAND AT 1-231-773-3271, DAIMLER TRUCKS AT 1-800-547-0712, OR GULF STREAM AT 1-574-773-7761.

Reported: 2010-11-22 (November 22, 2010)

GULF STREAM IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy: GULF STREAM IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON MARCH 23, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR GULF STREAM AT 1-574-773-7761.