Auto Recall Watch
U.S. public vehicle records

2000 Harley-Davidson SOFTAIL: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

7 owner complaints analyzed

0 distinct recall campaigns

Not available median reported failure mileage

Scope: 2000 model year. Data updated: . 0 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Engine And Engine Cooling:Engine is the most frequently named component, appearing in 1 of 7 complaints (14.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior114.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine And Engine Cooling:Engine
1
Engine And Engine Cooling:Engine:Gasoline:Belts And Associated Pulleys
1
Equipment
1
Fuel System, Gasoline:Carburetor System
1
Fuel System, Gasoline:Storage:Tank Assembly
1
Service Brakes, Hydraulic:Foundation Components:Drum:Shoes/Linings
1
Tires
1
Component breakdown data
CategoryCount
Engine And Engine Cooling:Engine1
Engine And Engine Cooling:Engine:Gasoline:Belts And Associated Pulleys1
Equipment1
Fuel System, Gasoline:Carburetor System1
Fuel System, Gasoline:Storage:Tank Assembly1
Service Brakes, Hydraulic:Foundation Components:Drum:Shoes/Linings1
Tires1

Engine And Engine Cooling:Engine: 1; Engine And Engine Cooling:Engine:Gasoline:Belts And Associated Pulleys: 1; Equipment: 1; Fuel System, Gasoline:Carburetor System: 1; Fuel System, Gasoline:Storage:Tank Assembly: 1; Service Brakes, Hydraulic:Foundation Components:Drum:Shoes/Linings: 1; Tires: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 7 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
2
2001
2
2003
1
2005
1
2006
1
Complaints over time data
CategoryCount
20002
20012
20031
20051
20061

2000: 2; 2001: 2; 2003: 1; 2005: 1; 2006: 1

Pattern summary

Engine And Engine Cooling:Engine leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10008982 · 2003-02-21 (February 21, 2003)

THE TIRES LOST AIR PRESSURE, WHILE DRIVING.*JB

Owner-reported narrative. Look up ODI 10008982 at NHTSA ↗

Owner report 10125883 · 2005-06-20 (June 20, 2005)

DT: CAM CHAIN TENSIONERS WORE OUT. IF IT GOES THROUGH ALL THE WAY THE ENGINE WILL LOCK UP. IT WILL DISINTEGRATE THE METAL PIECES WHERE THE ENGINE WILL LOCK UP. IT HAPPENS IN THE HOT WEATHER, CONSUMER HEARD EXCESSIVE ENGINE NOISE, AND WAS TOLD TO CHANGE THE TENSIONERS. CONSUMER IS CONCERNED FOR BOTH HARLEY DAVIDSON MOTORCYLCLES HE OWNS. *AK *SB

Owner-reported narrative. Look up ODI 10125883 at NHTSA ↗

Owner report 10151740 · 2006-03-03 (March 3, 2006)

I PURCHASED FORM PERFORMANCE MACHINEINC A CONTOUR BELT DRIVE PRIMARY FOR MY 2000 HARLEY DAVIDSON SOFT TAIL DUCE. AFTER HAVING A HARLEY DAVIDSON DEALER INSTALL IT I PUT 400 MILES ON THE MOTORCYCLE WHEN AT ABOUT 20 MPH THE REAR WHEEL LOCKED UP. CAUSED BY THE CLUTCH HUB RETAINING CLIP COMING OFF LETTING THE CLUTCH HUB JAMMING INTO THE OUTER COVER. I SENT IT BACK TO PERFORMANCE MACHINE WHILE IT WAS STILL UNDER WARRANTY FOR A REFUND. THEY TELL ME THERE WAS NOTHING WRONG AND ARE RETURNING IT. THERE SEEMS TO BE A PROBLEM WITH THIS SYSTEM THAT COULD B…

Owner-reported narrative. Look up ODI 10151740 at NHTSA ↗

Owner report 731169 · 2000-09-12 (September 12, 2000)

THE CAM BEARING PROBLEM WAS KNOWN AT THE TIME I PURCHASED MY MOTORCYCLE FOR CLOSE TO $20,000, BUT I WAS NOT NOTIFIED THIS WAS A PROBLEM. THE FAILURE COULD HAVE COST ME AND MY GIRLFRIEND OUR LIVES. THIS SHOULD BE A RECALL ITEM. HARLEY DAVIDSON SENT A SERVICE REPAIRMAN.

Owner-reported narrative. Look up ODI 731169 at NHTSA ↗

Owner report 756187 · 2001-12-29 (December 29, 2001)

THE BRAKE PEDAL TRAPS THE FOOT UNDER IT DUE TO ITS DESIGN. HARLEY HAS REDISIGNED IT FOR THE 2001 MODELS BUT WON'T REPLACE IT ON THE OLDER MODELS. I WROTE TO THEM AND THEY REFUSED IN WRITING TO DO ANYTHING ABOUT THE DEFECT.

Owner-reported narrative. Look up ODI 756187 at NHTSA ↗

Owner report 864383 · 2000-06-28 (June 28, 2000)

WOULD FILL MOTORCYCLE WITH FUEL & ABOUT 1/2 GALLON WOULD LEAK OUT & WOULD TRAIL MOTORCYCLE WHILE DRIVING.*AK

Owner-reported narrative. Look up ODI 864383 at NHTSA ↗

Owner report 886292 · 2001-04-19 (April 19, 2001)

WHEN CONSUMER WENT TO TAKE MOTORCYCLE OUT OF HIS GARAGE, HE NOTICED THAT THERE WAS FUEL LEAKING FROM CARBURETOR. DEALERSHIP WAS IN POSSESSION OF MOTORCYCLE, AND INFORMED CONSUMER THAT DEFECT WAS A RESULT OF BAD GAS. THE CONSUMER HAD THE MOTORCYCLE SERVICED LAST SEPTEMBER/OCTOBER - THERE WAS NOTHING WRONG WITH MOTORCYCLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Owner-reported narrative. Look up ODI 886292 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

7 unique complaints in this selection. Analysis snapshot: 2026-10-01.

0.0%Usable mileage0 / 7 records
85.7%Valid incident date6 / 7 records
100.0%Valid filing date7 / 7 records
85.7%Ordered incident and filing dates6 / 7 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component1999200020012002200320042005200720082010201120122013
Engine And Engine Cooling:Engine
0Unavailable

No examples available for this selection.

114.3%
ODI 731169

THE CAM BEARING PROBLEM WAS KNOWN AT THE TIME I PURCHASED MY MOTORCYCLE FOR CLOSE TO $20,000, BUT I WAS NOT NOTIFIED THIS WAS A PROBLEM. THE FAILURE COULD HAVE COST ME AND MY GIRLFRIEND OUR LIVES. THIS SHOULD BE A RECALL ITEM. HARLEY DAVIDSON SENT A SERVICE REPAIRMAN.

Look up ODI 731169 at NHTSA ↗

00.0%

No examples available for this selection.

125.0%
ODI 10001160

THE MOTORCYCLE OVERHEATED EXCESSIVELY, WHICH WAS CAUSED BY THE OIL TANK BEING LOCATED DIRECTLY UNDER SEAT.TS ALSO THE CLUTCH WAS READJUSTED.*JB

Look up ODI 10001160 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 10132549 · 4,180 mi

FROM WHAT I'M LEARNING THE HARD WAY, SOME 2005 HARLEY DAVIDSON MOTORCYCLES BURN OIL AT A RATE OF 1 QUART PER THOUSAND MILES - MINE IS ONE OF THEM. ACCORDING TO DEALER AND HARLEY-DAVIDSON MOTOR COMPANY, THIS IS ACCEPTABLE. OWNERS MANUAL STATES NOTHING ABOUT THIS, NOR WAS THIS INFORMATION MADE KNOWN TO ME AT TIME OF SALE IN OCT. 2004. OBVIOUSLY THIS COULD LEAD TO ENGINE SEIZURE IF NOT CHECKED FREQUENTLY, POSSIBLY RESULTING IN INJURY OR ACCIDENT IF IN MOTION AT TIME OF FAILURE. MOMENTARILY, IF MOTORCYCLE IS NOT COVERED BY WARRANTY I…

Look up ODI 10132549 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train
0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 10407109 · 15,000 mi

TL* THE CONTACT OWNS A 2005 HARLEY DAVIDSON SOFT TAIL MOTORCYCLE. THE CONTACT WAS DRIVING 60 MPH WHEN THE REAR WHEEL ALONG WITH THE DRIVE CHAIN UNBOLTED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE THE REAR WHEEL, DRIVE CHAIN, AND BOLTS CONNECTED TO THE DRIVE CHAIN WERE REPLACED. THE CONTACT STATED THAT THE FAILURE HAD BEEN EXPERIENCED TWICE WITH THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PARTS WERE NOT CAUSING THE FAILURE BUT THAT THE DEALER HAD NOT PROPERLY REPAIRED THE VEHICLE. THE CONTACT S…

Look up ODI 10407109 at NHTSA ↗

150.0%
ODI 10339201 · 6,321 mi

WHILE DRIVING A 2007 HARLEY DAVIDSON NIGHT TRAIN. I STOPPED AT A RED LIGHT ON HIGHWAY 12 IN BURBANK, WA. WHEN THE LIGHT TURNED GREEN, AND I GAVE THROTTLE, THE DRIVE BELT AND THE DRIVE TRAIN WHERE IT ATTACHES TO THE REAR HUG PULLED OUT. WITH 3 BOLTS SHEERED OFF LAYING ON THE GROUND. LUCKILY WITH HELP I WAS ABLE TO WHEEL IT OFF TO THE SHOULDER WITHOUT ANY BODY GETTING HURT. *TR

Look up ODI 10339201 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

133.3%
ODI 10519380 · 2 mi

TL* THE CONTACT OWNS A 2012 HARLEY DAVIDSON FLS SLIM MOTORCYCLE. THE CONTACT STATED THAT THE CLUTCH CABLE WAS TOO LONG FOR THE MOTORCYCLE AND ROUTED IMPROPERLY. THE CONTACT ADDED AN ACCESSORY WINDSHIELD, WHICH PUSHED THE CABLE TO THE BOTTOM OF THE FENDER. THE CONTACT WAS CONCERNED THAT THE CABLE WOULD BECOME CAUGHT IN IT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE LENGTH AND ROUTING OF THE CABLE WAS HOW IT WAS DESIGNED. THE PROBLEM WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 2. THE CURRENT MILEAGE WAS 4,200.

Look up ODI 10519380 at NHTSA ↗

00.0%

No examples available for this selection.

Engine
0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

114.3%
ODI 10455520 · 30,000 mi

TL* THE CONTACT OWNS A 2003 HARLEY DAVIDSON SOFT TALE DEUCE MOTORCYCLE. WHILE EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE FUEL LINE WAS CAUSING FRICTION TO THE INNER FUEL TANK AND BORE SEVERAL HOLES IN THE FUEL LINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FUEL LINES WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 30,000. UPDATED 06/05/12 *BF THE CAM TENSIONER WEAR BLOCK FAILED.

Look up ODI 10455520 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

133.3%
ODI 10556613 · 53,000 mi

TL - THE CONTACT OWNS A 2011 HARLEY DAVIDSON SOFT TAIL DELUXE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE HEADLIGHTS WERE FLASHING INDEPENDENTLY. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V037000 (ENGINE AND ENGINE COOLING ). THE VEHICLE WAS NOT REP…

Look up ODI 10556613 at NHTSA ↗

00.0%

No examples available for this selection.

1100.0%
ODI 10731149 · 7 mi

I HAVE A 2013 HARLEY DAVIDSON SOFTAIL SLIM. FLS. RIGHT FROM DAY ONE THERE HAS BEEN EXTREME HEAT FROM THE MOTOR. ESPECIALLY FROM THE RIGHT SIDE WHERE MY OIL TANK IS. THE HEAT GETS SO HOT THAT IT HAS BURNED THE INSIDE IF MY THIGH. IF I SIT IN TRAFFIC FOR ANY AMOUNT OF TIME IT IS HARD FOR ME TO STAY ON MY BIKE DUE TO THE EXTREME HEAT UNDER MY RIGHT LEG. I HAVE CHANGED MY EXHAUST LIKE HARLEY RECOMMENDED, BUT IT DIDN'T HELP. I LOVE MY BIKE, BUT GETTING BURNS ON THE INSIDE OF MY THIGH SHOULD NOT BE A PART OF RIDING IT!

Look up ODI 10731149 at NHTSA ↗

Engine And Engine Cooling
0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 10098381 · 43,001 mi

I FILED A COMPLAINT ON 9/14/2004, ODI 10091015. THIS IS SUPPLEMENTAL TO THAT COMPLAINT. ADDITIONAL RESEARCH TURNED UP INFORMATION ABOUT AN OIL DELIVERY PROBLEM INHERENT IN THE HARLEY-DAVIDSON TWIN CAM 88 AND TWIN CAM 88B ENGINES. AN ARTICLE IN THE MARCH 2003 EDITION OF EASY RIDERS MAGAZINE OUTLINES HOW TO REPAIR A FACTORY-DEFECTIVE OIL PUMP RELIEF VALVE. THE OIL PUMP RELIEF VALVE STICKS AND DEPRIVES CRITICAL ENGINE COMPONENTS OF LUBRICATION. IF THE RELIEF VALVE STICKS LONG ENOUGH, THE ENGINE WILL DETONATE, CAUSING THE RIDER TO LOSE CONTROL…

Look up ODI 10098381 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 10095116 · 500 mi

VEHICLE STALLED INTERMITTENTLY. DEALER STATED THE VEHICLE NEEDED NEW PIPES, AIR BREATHER AND CARBURETOR.*AK

Look up ODI 10095116 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

133.3%
ODI 10406965 · 2,500 mi

TL*THE CONTACT OWNS A 2011 HARLEY DAVIDSON SOFTAIL DELUXE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO A DEALER WHO ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE, BUT IT COULD HAVE BEEN CAUSED BY THE MOTOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.

Look up ODI 10406965 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Wheels
0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 10004304 · 500 mi

THE SPOKES ARE CORRODING AND TURNING BLACK AFTER ONLY TWO WEEKS OF OWNERSHIP. THE DEALER HAS BEEN CONTACTED. PH (MODEL/STANDARD FXSTI) SCC

Look up ODI 10004304 at NHTSA ↗

00.0%

No examples available for this selection.

125.0%
ODI 10075454

WHILE DRIVING AT HIGH SPEEDS VEHICLE SHOOK, CAUSING CONSUMER TO SLOW DOWN. CONSUMER CONTACTED DEALERSHIP ABOUT THIS ISSUE, HOWEVER, THE PROBLEM RECURRED. *AK THE BIKES WHEELS WERE UNSTABLE. THE SOLID WHEELS CAUGHT WIND VORTICIES WHICH CAUSED THE VEHICLE TO BE UNSTABLE. THE DEALER REFUSE TO CHANGE THE WHEELS. *NM

Look up ODI 10075454 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

133.3%
ODI 10730330 · 3,000 mi

UPON DECELERATION, A WOBBLE OCCURS IN THE REAR TIRE. THIS PROBLEM HAS OCCURRED 3 TIMES NOW. THE DEALERSHIP HAS GIVEN THE SAME ANSWER ALL THREE TIMES THAT THE REAR SPOKES HAVE BACKED LOOSE.

Look up ODI 10730330 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

250.0%
ODI 10132164 · 10,100 mi

2005 HARLEY DAVIDSON SOFTAIL HERITAGE IN A RAINSTORM A DRIVER DID NOT SEE ME AND ALMOST HIT ME AS HE TURNED INTO MY LANE. AFTER I GOT HOME I DISCOVERED MY HEADLIGHTS WERE INOPERATIVE. THIS MOTORCYCLE HAS LESS THAN 11,000 MILES ON IT AND THE DEFICIENCY WITHIN THE ELECTRICAL SYSTEM/WIRING HARNESSES COULD'VE KILLED ME. THE BIKE IS AT NEW RIVER HARLEY DAVIDSON AT JACKSONVILLE NORTH CAROLINA SUPPOSEDLY UNDER REPAIR (WITHIN THEIR APPOINTMENT SCHEDULE OF COURSE). THIS TYPE OF FAILURE AT NIGHT OR DAY IS COMPLETELY UNACCEPTABLE AND ONE WOULD EXPECT…

Look up ODI 10132164 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Equipment
0Unavailable

No examples available for this selection.

114.3%
ODI 10151740

I PURCHASED FORM PERFORMANCE MACHINEINC A CONTOUR BELT DRIVE PRIMARY FOR MY 2000 HARLEY DAVIDSON SOFT TAIL DUCE. AFTER HAVING A HARLEY DAVIDSON DEALER INSTALL IT I PUT 400 MILES ON THE MOTORCYCLE WHEN AT ABOUT 20 MPH THE REAR WHEEL LOCKED UP. CAUSED BY THE CLUTCH HUB RETAINING CLIP COMING OFF LETTING THE CLUTCH HUB JAMMING INTO THE OUTER COVER. I SENT IT BACK TO PERFORMANCE MACHINE WHILE IT WAS STILL UNDER WARRANTY FOR A REFUND. THEY TELL ME THERE WAS NOTHING WRONG AND ARE RETURNING IT. THERE SEEMS TO BE A PROBLEM WITH THIS SYSTEM THAT COULD B…

Look up ODI 10151740 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 10339201 · 6,321 mi

WHILE DRIVING A 2007 HARLEY DAVIDSON NIGHT TRAIN. I STOPPED AT A RED LIGHT ON HIGHWAY 12 IN BURBANK, WA. WHEN THE LIGHT TURNED GREEN, AND I GAVE THROTTLE, THE DRIVE BELT AND THE DRIVE TRAIN WHERE IT ATTACHES TO THE REAR HUG PULLED OUT. WITH 3 BOLTS SHEERED OFF LAYING ON THE GROUND. LUCKILY WITH HELP I WAS ABLE TO WHEEL IT OFF TO THE SHOULDER WITHOUT ANY BODY GETTING HURT. *TR

Look up ODI 10339201 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Exterior Lighting
0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1100.0%
ODI 10239579 · 1 mi

TL*THE CONTACT OWNS A 2008 HARLEY DAVIDSON SOFTAIL CUSTOM. WHENEVER THE CONTACT RIDES HIS BIKE DURING THE DAY OR NIGHT AT VARIOUS SPEEDS, THE HEADLIGHT MOUNT IS UNSTABLE AND SHAKES. THE FAILURE CAUSES A STROBE LIGHT EFFECT AT NIGHT. THE DEALER AND MANUFACTURER STATED THAT THE MOUNT WAS DESIGNED IN THAT MANNER. THE CURRENT MILEAGE WAS 718 AND FAILURE MILEAGE WAS 1. UPDATED 09/29/08. *LJ THE CONSUMER STATED HE REPLACED THE FAULTY HEADLAMPS AT HIS EXPENSE.UPDATED 09/29/08. *JB

Look up ODI 10239579 at NHTSA ↗

00.0%

No examples available for this selection.

133.3%
ODI 10434962 · 500 mi

REAR RUNNING LIGHTS RANDOMLY, REPEATEDLY GOING OUT -- THEY'VE BEEN REPLACED AT LEAST ONE PER MONTH. THE BIKE IS CURRENTLY ON ITS FOURTH NEW BULB. OTHERS HAVE NOTED THAT THEY'RE HAVING THE SAME ISSUE. *TR

Look up ODI 10434962 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
No usable records for this analysis.

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 23 reports

2012: 3 complaints · 2013: 1 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2012123
2013111
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2012300
2013100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngine And Engine Cooling:EngineEngine And Engine Cooling:Engine:Gasoline:Belts And Associated PulleysEquipmentFuel System, Gasoline:Carburetor SystemFuel System, Gasoline:Storage:Tank AssemblyService Brakes, Hydraulic:Foundation Components:Drum:Shoes/LiningsTires
Engine And Engine Cooling:Engine—000000
Engine And Engine Cooling:Engine:Gasoline:Belts And Associated Pulleys0—00000
Equipment00—0000
Fuel System, Gasoline:Carburetor System000—000
Fuel System, Gasoline:Storage:Tank Assembly0000—00
Service Brakes, Hydraulic:Foundation Components:Drum:Shoes/Linings00000—0
Tires000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

2 patterns with matching reports.

Brake response concerns

1 mentions · 14.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 756187

THE BRAKE PEDAL TRAPS THE FOOT UNDER IT DUE TO ITS DESIGN. HARLEY HAS REDISIGNED IT FOR THE 2001 MODELS BUT WON'T REPLACE IT ON THE OLDER MODELS. I WROTE TO THEM AND THEY REFUSED IN WRITING TO DO ANYTHING ABOUT THE DEFECT.

Look up ODI 756187 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Fuel smell or leak mentions

1 mentions · 14.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 886292

WHEN CONSUMER WENT TO TAKE MOTORCYCLE OUT OF HIS GARAGE, HE NOTICED THAT THERE WAS FUEL LEAKING FROM CARBURETOR. DEALERSHIP WAS IN POSSESSION OF MOTORCYCLE, AND INFORMED CONSUMER THAT DEFECT WAS A RESULT OF BAD GAS. THE CONSUMER HAD THE MOTORCYCLE SERVICED LAST SEPTEMBER/OCTOBER - THERE WAS NOTHING WRONG WITH MOTORCYCLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Look up ODI 886292 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b