2011 Heartland GRAYSTONE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
1 distinct recall campaigns
10,250 mi median reported failure mileage
Scope: 2011 model year. Data updated: . 2 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Tires is the most frequently named component, appearing in 2 of 3 complaints (66.7%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Tires | 2 |
| Structure:Body | 1 |
| Wheels | 1 |
Tires: 2; Structure:Body: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 3 |
2013: 3
Pattern summary
Tires leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10508004 · 2013-04-03 (April 3, 2013)
TIRES BLEW OUT ON 5TH WHEEL AND DESTROYED BOTH SIDES IN THE TIRE AREA, TRIM, FENDERS AND SHEET METAL. ONCE ON OCTOBER 21ST AND ONE ON NOVEMBER 25, 2012. WE HAD DEFECTIVE TIRES. THEY ARE TOMAX TIRES MADE BY DYNAMIC TIRES IN CANADA. ... UPDATED 04/11/13 *BF
Owner-reported narrative. Look up ODI 10508004 at NHTSA ↗
Owner report 10534128 · 2013-08-07 (August 7, 2013)
TL* THE CONTACT OWNS A 2011 HEARTLAND GRAYSTONE RV. THE CONTACT STATED THAT HE NOTICED A WEAK AREA IN THE FRAME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE WHERE THE DEALER CONFIRMED THAT THE FRAME WAS UNDER A MASSIVE AMOUNT OF STRESS AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 14,000.
Owner-reported narrative. 14,000 miles reported. Look up ODI 10534128 at NHTSA ↗
Owner report 10548560 · 2013-10-19 (October 19, 2013)
POWERKING TOWMAX TIRE DISTRIBUTED BY DYNAMIC TIRE CORP BLEW OUT AND TORE UP THE PASSENGER SIDE OF THE 5VER. THE OTHER THREE TIRES WERE EXAMINED AT A TIRE SHOP AND FOUND TO BE DEFECTIVE ALSO, BROKEN BEADS. SENT BACK TO DYNAMIC FOR INSPECTION, OF COURSE THEY DETERMINED I WAS EITHER OVERLOADED OR THE TIRES WERE OVER OR UNDER INFLATED. I'M VERY CAREFUL REGARDING MY TIRES, I CHECK THEM BEFORE EACH TRIP AND EACH STOP. I MAKE SURE THEY ARE CORRECTLY INFLATED AND I'M NOT OVERLOADED. JUST POORLY MANUFACTURED TIRES AND I WOULD NOT RECOMMEND THEM TO BE PL…
Owner-reported narrative. 6,500 miles reported. Look up ODI 10548560 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V750000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
3 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2011 |
|---|---|
| Tires | 266.7%ODI 10508004TIRES BLEW OUT ON 5TH WHEEL AND DESTROYED BOTH SIDES IN THE TIRE AREA, TRIM, FENDERS AND SHEET METAL. ONCE ON OCTOBER 21ST AND ONE ON NOVEMBER 25, 2012. WE HAD DEFECTIVE TIRES. THEY ARE TOMAX TIRES MADE BY DYNAMIC TIRES IN CANADA. ... UPDATED 04/11/13 *BF |
| Structure:Body | 133.3%ODI 10534128 · 14,000 miTL* THE CONTACT OWNS A 2011 HEARTLAND GRAYSTONE RV. THE CONTACT STATED THAT HE NOTICED A WEAK AREA IN THE FRAME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE WHERE THE DEALER CONFIRMED THAT THE FRAME WAS UNDER A MASSIVE AMOUNT OF STRESS AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 14,000. |
| Wheels | 133.3%ODI 10548560 · 6,500 miPOWERKING TOWMAX TIRE DISTRIBUTED BY DYNAMIC TIRE CORP BLEW OUT AND TORE UP THE PASSENGER SIDE OF THE 5VER. THE OTHER THREE TIRES WERE EXAMINED AT A TIRE SHOP AND FOUND TO BE DEFECTIVE ALSO, BROKEN BEADS. SENT BACK TO DYNAMIC FOR INSPECTION, OF COURSE THEY DETERMINED I WAS EITHER OVERLOADED OR THE TIRES WERE OVER OR UNDER INFLATED. I'M VERY CAREFUL REGARDING MY TIRES, I CHECK THEM BEFORE EACH TRIP AND EACH STOP. I MAKE SURE THEY ARE CORRECTLY INFLATED AND I'M NOT OVERLOADED. JUST POORLY MANUFACTURED TIRES AND I WOULD NOT RECOMMEND THEM TO BE PL… |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Tires | Too few reports for a range | 6,500 mi | 1 (sparse) | ODI 10548560 · 6,500 miPOWERKING TOWMAX TIRE DISTRIBUTED BY DYNAMIC TIRE CORP BLEW OUT AND TORE UP THE PASSENGER SIDE OF THE 5VER. THE OTHER THREE TIRES WERE EXAMINED AT A TIRE SHOP AND FOUND TO BE DEFECTIVE ALSO, BROKEN BEADS. SENT BACK TO DYNAMIC FOR INSPECTION, OF COURSE THEY DETERMINED I WAS EITHER OVERLOADED OR THE TIRES WERE OVER OR UNDER INFLATED. I'M VERY CAREFUL REGARDING MY TIRES, I CHECK THEM BEFORE EACH TRIP AND EACH STOP. I MAKE SURE THEY ARE CORRECTLY INFLATED AND I'M NOT OVERLOADED. JUST POORLY MANUFACTURED TIRES AND I WOULD NOT RECOMMEND THEM TO BE PL… |
| Structure:Body | Too few reports for a range | 14,000 mi | 1 (sparse) | ODI 10534128 · 14,000 miTL* THE CONTACT OWNS A 2011 HEARTLAND GRAYSTONE RV. THE CONTACT STATED THAT HE NOTICED A WEAK AREA IN THE FRAME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE WHERE THE DEALER CONFIRMED THAT THE FRAME WAS UNDER A MASSIVE AMOUNT OF STRESS AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 14,000. |
| Wheels | Too few reports for a range | 6,500 mi | 1 (sparse) | ODI 10548560 · 6,500 miPOWERKING TOWMAX TIRE DISTRIBUTED BY DYNAMIC TIRE CORP BLEW OUT AND TORE UP THE PASSENGER SIDE OF THE 5VER. THE OTHER THREE TIRES WERE EXAMINED AT A TIRE SHOP AND FOUND TO BE DEFECTIVE ALSO, BROKEN BEADS. SENT BACK TO DYNAMIC FOR INSPECTION, OF COURSE THEY DETERMINED I WAS EITHER OVERLOADED OR THE TIRES WERE OVER OR UNDER INFLATED. I'M VERY CAREFUL REGARDING MY TIRES, I CHECK THEM BEFORE EACH TRIP AND EACH STOP. I MAKE SURE THEY ARE CORRECTLY INFLATED AND I'M NOT OVERLOADED. JUST POORLY MANUFACTURED TIRES AND I WOULD NOT RECOMMEND THEM TO BE PL… |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2011: 3 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2011 | 0 | 1 | 3 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2011 | 3 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Tires | Structure:Body | Wheels |
|---|---|---|---|
| Tires | — | 0 | 1ODI 10548560 · 6,500 miPOWERKING TOWMAX TIRE DISTRIBUTED BY DYNAMIC TIRE CORP BLEW OUT AND TORE UP THE PASSENGER SIDE OF THE 5VER. THE OTHER THREE TIRES WERE EXAMINED AT A TIRE SHOP AND FOUND TO BE DEFECTIVE ALSO, BROKEN BEADS. SENT BACK TO DYNAMIC FOR INSPECTION, OF COURSE THEY DETERMINED I WAS EITHER OVERLOADED OR THE TIRES WERE OVER OR UNDER INFLATED. I'M VERY CAREFUL REGARDING MY TIRES, I CHECK THEM BEFORE EACH TRIP AND EACH STOP. I MAKE SURE THEY ARE CORRECTLY INFLATED AND I'M NOT OVERLOADED. JUST POORLY MANUFACTURED TIRES AND I WOULD NOT RECOMMEND THEM TO BE PL… |
| Structure:Body | 0 | — | 0 |
| Wheels | 1ODI 10548560 · 6,500 miPOWERKING TOWMAX TIRE DISTRIBUTED BY DYNAMIC TIRE CORP BLEW OUT AND TORE UP THE PASSENGER SIDE OF THE 5VER. THE OTHER THREE TIRES WERE EXAMINED AT A TIRE SHOP AND FOUND TO BE DEFECTIVE ALSO, BROKEN BEADS. SENT BACK TO DYNAMIC FOR INSPECTION, OF COURSE THEY DETERMINED I WAS EITHER OVERLOADED OR THE TIRES WERE OVER OR UNDER INFLATED. I'M VERY CAREFUL REGARDING MY TIRES, I CHECK THEM BEFORE EACH TRIP AND EACH STOP. I MAKE SURE THEY ARE CORRECTLY INFLATED AND I'M NOT OVERLOADED. JUST POORLY MANUFACTURED TIRES AND I WOULD NOT RECOMMEND THEM TO BE PL… | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.