2011 Heartland ROAD WARRIOR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
800 mi median reported failure mileage
Scope: 2011 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
Most common problems
Tires is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Tires | 1 |
Tires: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 1 |
2012: 1
Pattern summary
Tires leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10487943 · 2012-12-11 (December 11, 2012)
TL* THE CONTACT OWNS A 2011 HEARTLAND ROAD WARRIOR RV EQUIPPED WITH POWER KING TOWMAX TIRES, SIZE: 235/80R16. THE CONTACT STATED THAT WHILE DRIVING 60 MPH AND TOWING THE RV, THERE WAS A THUD HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT STOPPED AND DISCOVERED THAT THE REAR DRIVER'S SIDE TIRE TREAD SEPARATED FROM THE TIRE AND THE STEEL CHORDS HAD BECOME VISIBLE. THE CONTACT INSPECTED ALL OF THE TIRES AND FOUND THAT THE REMAINING TIRES EXHIBITED TREAD SEPARATION AND BULGES. THE FAILED TIRE WAS REMOVED AND THE SPARE TIRE WAS INSTALLED. THERE WE…
Owner-reported narrative. 800 miles reported. Look up ODI 10487943 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
10V461000 · Power Train:Axle Assembly
Reported: 2010-10-08 (October 8, 2010)
HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2011 FIFTH WHEEL TRAILERS EQUIPPED WITH DEXTER AXLES. ON SOME AXLES, CRACKS COULD APPEAR IN THE SPINDLE WELD.
Consequence: THESE CRACKS CAN PROPAGATE AND CAUSE THE SPINDLE TO DETACH FROM THE AXLE TUBE, RESULTING IN THE SEPARATION OF THE WHEEL END FROM THE VEHICLE, CREATING A ROAD HAZARD THAT INCREASES THE RISK OF A CRASH TO OTHER VEHICLES, AND COMPROMISES THE DRIVER'S CONTROL OF THE VEHICLE INCREASING THE RISK OF A VEHICLE CRASH.
Remedy: HEARTLAND IS WORKING WITH DEXTER AXLE AND WILL INSPECT THE AXLE SERIAL NUMBER AND REPLACE IT IF IT FALLS WITHIN THE SERIAL NUMBER RANGE. REPLACEMENT OF THE AXLE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT HEARTLAND WARRANTY SERVICE DEPARTMENT AT 1-877-262-8032 OR DEXTER AXLE AT 1-800-400-2164.
NHTSA campaign record ↗15V482000 · Equipment:Other:Labels
Reported: 2015-07-30 (July 30, 2015)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
NHTSA campaign record ↗17V750000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Tires | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10487943 · 800 miTL* THE CONTACT OWNS A 2011 HEARTLAND ROAD WARRIOR RV EQUIPPED WITH POWER KING TOWMAX TIRES, SIZE: 235/80R16. THE CONTACT STATED THAT WHILE DRIVING 60 MPH AND TOWING THE RV, THERE WAS A THUD HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT STOPPED AND DISCOVERED THAT THE REAR DRIVER'S SIDE TIRE TREAD SEPARATED FROM THE TIRE AND THE STEEL CHORDS HAD BECOME VISIBLE. THE CONTACT INSPECTED ALL OF THE TIRES AND FOUND THAT THE REMAINING TIRES EXHIBITED TREAD SEPARATION AND BULGES. THE FAILED TIRE WAS REMOVED AND THE SPARE TIRE WAS INSTALLED. THERE WE… | 0UnavailableNo examples available for this selection. | 150.0%ODI 10670191 · 3,000 miTL* THE CONTACT OWNS A 2013 HEARTLAND ROAD WARRIOR EQUIPPED WITH TOWMAX POWER KING TIRES, TIRE SIZE 235/80/16. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT PASSENGERS SIDE TIRE POPPED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 3,000. | 1100.0%ODI 10894447ON JULY 20, TOOK MY 2014 5TH WHEELER RV IN FOR TIRE INSPECTION PRIOR TO TRIP, AT THIS TIME I REPLACED 1 OF OF THE TIRES, EVEN THOUGH IT PASSED THE INSPECTION I WAS CONCERNED BECAUSE THAT TIRE SEEMED TO REACH A HIGHER TEMPERATURE TRAVELING. EXACTLY A WEEK LATER WHILE TRAVEL WITH THE PROPER TIRE PRESSURE AT 65MPH. ANOTHER TIRE BLEW OUT CAUSING SERIOUS DAMAGE TO MY RV. THIS RV WAS PURCHASED NEW IN 2015, TO THIS DAY I HAVE REPLACED 3 TIRES DUE TO DEFECT, THIS WAS THE LAST OF THE ORIGINAL TIRES BESIDE THE SPARE. THESE TIRES ARE DANGEROUS NOT ONLY T… | 150.0%ODI 10865628 · 1,500 miTRAVELING 65 MILES AN HOUR, PULLING MY 2015 5TH WHEEL ON THE FREEWAY. TIRE BLEW. PULLED OVER ON THE SIDE OF THE ROAD, USED THE SPARE TO GET OFF THE FREEWAY AND TO DISCOUNT TIRE. PURCHASED 2 NEW TIRES. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Equipment | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 10955316TL* THE CONTACT OWNS A 2015 HEARTLAND ROAD WARRIOR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V819000 (EQUIPMENT), 15V234000 (EQUIPMENT), AND 15V198000 (EQUIPMENT). THE RECALLS WERE NOT REPAIRED DUE TO THE DEALER'S REFUSAL. THE DEALER STATED THAT SINCE THE VEHICLE WAS NOT PURCHASED THROUGH THEM, THEY WOULD NOT PERFORM THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS D… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11465700During the purchase inspection it was determined the emergency exit window was blocked by the kitchen sink. In addition, this window right next to the main entrance door. It is my opinion where the exit is location, the occupants of the trailer could not us this exit in a timely manner. In addition, being right next to main door, it doesn't leave an additional exit option. Also, while talking to the service manager at the dealership. He stated this is the second trailer he has seen with this issue. | 0UnavailableNo examples available for this selection. |
| Suspension | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11208839 · 5,500 mi2 REAR LEAF SHACKLES BROKE WITHIN ONE YEAR OF PURCHASING RV. THE WORKMANSHIP IS POOR ON ALL SHACKLES AND ARE BREAKING AT THE WELDS. THE FIRST ONE BROKE ON THE PASSENGER SIDE IN AUGUST OF 2018 AND THE SECOND BROKE MAY 17TH 2019. | 150.0%ODI 11616356The rear spring shackles that hold the leaf springs and axle to the frame of the trailer broke off of the frame while going down the road. I took the RV to Clyde's Frame shop in Pontiac MI. and was told that this is a very common problem with frames made by Lippert because they do not brace the shackles the way they should be to prevent this from happening. I have filed an insurance claim but they have not inspected the damage to the RV yet. Thankfully we were only driving at a low speed and noticed a lot of smoke coming from the back of the R… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Equipment:Recreational Vehicle/Trailer | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11465700During the purchase inspection it was determined the emergency exit window was blocked by the kitchen sink. In addition, this window right next to the main entrance door. It is my opinion where the exit is location, the occupants of the trailer could not us this exit in a timely manner. In addition, being right next to main door, it doesn't leave an additional exit option. Also, while talking to the service manager at the dealership. He stated this is the second trailer he has seen with this issue. | 0UnavailableNo examples available for this selection. |
| Fuel/Propulsion System | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 10955316TL* THE CONTACT OWNS A 2015 HEARTLAND ROAD WARRIOR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V819000 (EQUIPMENT), 15V234000 (EQUIPMENT), AND 15V198000 (EQUIPMENT). THE RECALLS WERE NOT REPAIRED DUE TO THE DEALER'S REFUSAL. THE DEALER STATED THAT SINCE THE VEHICLE WAS NOT PURCHASED THROUGH THEM, THEY WOULD NOT PERFORM THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS D… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Structure | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11078629 · 2,200 miA PRESS RIVET FAILED CAUSING THE STEPS TO NOT BE SUPPORTED ON THE RIGHT SIDE. THIS HAPPENED WHEN SOMEONE WAS ON THE STEPS CAUSING THEM TO LOOSE THEIR BALANCE. HEARTLAND INDICATED THAT IT IS "OUT OF WARRANTY" AND THAT THEY CANNOT "ASSIST WITH COVERING THE REPAIRS ON THIS UNIT." OBVIOUSLY THIS IS A SAFETY ISSUE THAT NEEDS TO BE RESOLVED. *JS | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Structure:Body | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 10584226 · 3,500 miWHILE DRIVING ON I-75 IN FLORIDA, LESS THAN 20 MILES INTO THE DRIVE, I HAD A BLOWOUT CAUSING 4000 DOLLARS WORTH OF DAMAGE TO THE TRAILER. THE TIRE WAS A POWERKING TOWMAX 235/80/R16. THE TIRE PRESSURES WERE VERIFIED AT 80 PSI BEFORE THE TRIP. THESE ARE THE ORIGINAL TIRES THAT CAME ON THE RV WHEN I BOUGHT IT NEW, AND THERE WERE NO OBVIOUS SIGNS OF WEAR BEFORE THE TRIP. THESE TIRES ARE DANGEROUS AND NEED TO BE TAKEN OFF THE ROAD. *TR | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Structure:Emergency:Escape/Egress/Exit | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11465700During the purchase inspection it was determined the emergency exit window was blocked by the kitchen sink. In addition, this window right next to the main entrance door. It is my opinion where the exit is location, the occupants of the trailer could not us this exit in a timely manner. In addition, being right next to main door, it doesn't leave an additional exit option. Also, while talking to the service manager at the dealership. He stated this is the second trailer he has seen with this issue. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Tires | Too few reports for a range | 800 mi | 1 (sparse) | ODI 10487943 · 800 miTL* THE CONTACT OWNS A 2011 HEARTLAND ROAD WARRIOR RV EQUIPPED WITH POWER KING TOWMAX TIRES, SIZE: 235/80R16. THE CONTACT STATED THAT WHILE DRIVING 60 MPH AND TOWING THE RV, THERE WAS A THUD HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT STOPPED AND DISCOVERED THAT THE REAR DRIVER'S SIDE TIRE TREAD SEPARATED FROM THE TIRE AND THE STEEL CHORDS HAD BECOME VISIBLE. THE CONTACT INSPECTED ALL OF THE TIRES AND FOUND THAT THE REMAINING TIRES EXHIBITED TREAD SEPARATION AND BULGES. THE FAILED TIRE WAS REMOVED AND THE SPARE TIRE WAS INSTALLED. THERE WE… |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 1 complaints · 2023: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 1 | 1 | 1 |
| 2023 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 1 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Tires |
|---|---|
| Tires | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.