2017 Highland Ridge Fw OPEN RANGE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
3 distinct recall campaigns
1,500 mi median reported failure mileage
Scope: 2017 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
Most common problems
Tires:Tread/Belt is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Tires:Tread/Belt | 1 |
| Wheels | 1 |
Tires:Tread/Belt: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2019 | 1 |
2018: 1; 2019: 1
Pattern summary
Tires:Tread/Belt leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11079989 · 2018-03-17 (March 17, 2018)
WHILE IN MOTION (APPROX 55 MPH ON 2-LANE RURAL HIGHWAY) THE TRAILER BEGAN TO SWAY AND BECOME UNSTABLE. ON FURTHER INVESTIGATION IT WAS NOTED THE REAR DRIVER SIDE TIRE HAS COME OFF. AFTER STOPPING IT WAS NOTED ALL OF THE STUDS HOLDING THE LUG NUTS ON HAD SHEARED OFF. MECHANIC WHO MADE ON SITE REPAIR CONFIRMED IT WAS NOT DUE TO LOOSE LUG NUTS AS OTHER LUGS ON REMAINING TIRES WERE TIGHT AND ALSO DUE TO LACK OF ALUMINUM (THERE WAS NONE) IMBEDDED ON REMAINING PART OF 1 STUD. TIRE WAS NEVER RECOVERED. INSPECTION OF BROKEN STUDS BY INDEPENDANT PA…
Owner-reported narrative. 1,500 miles reported. Look up ODI 11079989 at NHTSA ↗
Owner report 11172126 · 2019-01-25 (January 25, 2019)
TL* THE CONTACT OWNS A 2017 HIGHLAND RIDGE OPEN RANGE TRAVEL TRAILER EQUIPPED WITH WESTLAKE SUPER ST TIRES, SIZE: 235/80/R16 (NA). WHILE DRIVING, THE FRONT PASSENGER SIDE TIRE TREAD BECAME PREMATURELY WORN. THE VEHICLE WAS TAKEN TO GENERAL RV CENTER (LOCATED AT 8285 HIGHLAND RD, WHITE LAKE, MI 48386, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT THE UNIT WAS NOT UNDER WARRANTY. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT T…
Owner-reported narrative. Look up ODI 11172126 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V037000 · Equipment:Recreational Vehicle/Trailer
Reported: 2017-01-17 (January 17, 2017)
Highland Ridge RV (Highland) is recalling certain 2017 Open Range, Mesa Ridge and Roamer fifth wheels and travel trailers. These vehicles are equipped with an outside range that can be stored with the gas valve left open, allowing gas to enter and buildup within the vehicle.
Consequence: If gas leaks into the cabin, it can increase the risk of an explosion or fire.
Remedy: Highland Ridge will notify owners and dealers will install a larger gas valve handle, inspect that the drawer guide rail is in its proper location, repairing it as required, and place a warning label on the range stating the gas valve must be turned off prior to storing the range in the unit. The recall began on March 8, 2017. Owners may contact Highland customer service at 1-260-768-7771. Highland's number for this recall is 9904341.
NHTSA campaign record ↗17V065000 · Suspension:Rear:Axle:Non-Powered Axle Assembly
Reported: 2017-02-01 (February 1, 2017)
Highland Ridge RV (Highland Ridge) is recalling certain 2016-2017 Open Range fifth-wheel vehicles. The axle hangers on the affected vehicles may puncture the riser tube wall, allowing the axle to shift and become misaligned.
Consequence: If the axle shifts and becomes misaligned the tires may wear irregularly and possibly fail, increasing the risk of a crash.
Remedy: Highland Ridge will notify owners, and dealers will weld on new hangers, free of charge. The recall began on March 29, 2017. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland Ridge's number for this recall is 9904343.
NHTSA campaign record ↗17V288000 · Interior Lighting
Reported: 2017-05-01 (May 1, 2017)
Highland Ridge RV (Highland Ridge) is recalling certain 2017 Open Range, Highlander, Light and Roamer and Mesa Ridge fifth wheels and Mesa Ridge, Light, Roamer and Ultra Lite travel trailers. The LED ceiling lights may produce excessive heat.
Consequence: The excessive heat from the LED ceiling lights may increase the risk of a fire.
Remedy: Highland Ridge will notify owners, and dealers will replace the affected LED ceiling lights with a different light, free of charge. The recall began on May 23, 2017. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland Ridge's number for this recall is 9904350.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2010 | 2015 | 2016 | 2017 | 2018 | 2019 | 2023 |
|---|---|---|---|---|---|---|---|
| Suspension | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11286782 · 800 miFRAME CRACKING IN SEVERAL PLACES AROUND SPRING SHACKLES, BETWEEN TIRES. STARTED AS STRESS FRACTURES. NOW HOLES AND CRACKS 12 INCHES LONG. I HAVE CONTACTED HIGHLAND RIDGE, LIPPERT FRAME COMPANY, SALES POINT. AT FIRST I THOUGHT IT WAS JUST MY RV. HOWEVER AFTER LIPPERT SENT ME AN EMAIL TELLING ME THEY WOULD NO LONGER COMMUNICATE WITH ME. THEY INSTRUCTED ME THAT THIS WAS AN ISSUE FOR HIGHLAND RIDGE TO HANDLE. I WENT ON A SPREE. I STOPPED EVERY OPEN RANGE 5TH WHEEL, TRAILER I COULD. ASKED THE OWNERS IF I COULD SLIDE UNDER THEIR RV AND CHECK… | 00.0%No examples available for this selection. | 1100.0%ODI 11487746The spring shackles that hold the springs to the frame have broken off the frame on my 2018 Highland Ridge Open Range RV. This could of caused a roll over accident or the axle could have came out from under the trailer and hit any and all cars behind me, not only causing harm to my family but also the others behind us. The dealer has looked at the problem and determined that its a mfg defect, and my insurance company has looked at it and came up with the same thing mfg defect. There were no warnings at all that this was going to happen until … | 133.3%ODI 11245732 · 2,455 miWHILE TRAVELING FROM ST. JAMES, NY TO MYRTLE BEACH, SC, WE STOPPED FOR LUNCH IN MECHANICSVILLE, VA. IN ORDER TO TURN AROUND I HAD TO BACK INTO A DRIVEWAY. WHILE BACKING UP MY BROTHER-IN-LAW SAID THAT THE TWO TIRES ON THE DOOR SIDE OF MY CAMPER WERE TOUCHING. UPON FURTHER INVESTIGATION IT WAS DISCOVERED THAT THE REAR LEAF SPRING HANGER FAILED. IT BROKE AT BOTH BENDS IN THE HANGER. THIS ALLOWED THE REAR AXLE TO MOVE FORWARD CAUSING THE TWO TIRES TO TOUCH. AFTER THIS HAPPENED, I FOUND MANY OTHER POSTS (FORUMS AND SOCIAL MEDIA) WHERE THIS H… | 0UnavailableNo examples available for this selection. |
| Structure | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 133.3%ODI 11489955 · 5,000 miThe contact owns a 2019 Highland Ridge Open Range Travel Trailer. The contact stated that while parked, there was a booming sound coming from the rear of the trailer. Upon inspection, it was discovered that the frame holding the 400-pound water tank had failed causing the water tank to dislodge from the trailer. The contact indicated that the bolts used to secure the frame had snapped causing the failure to occur. The trailer was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was … | 0UnavailableNo examples available for this selection. |
| Tires:Tread/Belt | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 11172126TL* THE CONTACT OWNS A 2017 HIGHLAND RIDGE OPEN RANGE TRAVEL TRAILER EQUIPPED WITH WESTLAKE SUPER ST TIRES, SIZE: 235/80/R16 (NA). WHILE DRIVING, THE FRONT PASSENGER SIDE TIRE TREAD BECAME PREMATURELY WORN. THE VEHICLE WAS TAKEN TO GENERAL RV CENTER (LOCATED AT 8285 HIGHLAND RD, WHITE LAKE, MI 48386, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT THE UNIT WAS NOT UNDER WARRANTY. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT T… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Visibility | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 133.3%ODI 11407843 · 8,000 miTL* THE CONTACT OWNS A 2019 HIGHLAND RIDGE OPEN RANGE RV. THE CONTACT STATED THE FRAMELESS WINDOW GLASS FRAME WAS EMERGING OUTWARDS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.*DT | 0UnavailableNo examples available for this selection. |
| Wheels | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 11079989 · 1,500 miWHILE IN MOTION (APPROX 55 MPH ON 2-LANE RURAL HIGHWAY) THE TRAILER BEGAN TO SWAY AND BECOME UNSTABLE. ON FURTHER INVESTIGATION IT WAS NOTED THE REAR DRIVER SIDE TIRE HAS COME OFF. AFTER STOPPING IT WAS NOTED ALL OF THE STUDS HOLDING THE LUG NUTS ON HAD SHEARED OFF. MECHANIC WHO MADE ON SITE REPAIR CONFIRMED IT WAS NOT DUE TO LOOSE LUG NUTS AS OTHER LUGS ON REMAINING TIRES WERE TIGHT AND ALSO DUE TO LACK OF ALUMINUM (THERE WAS NONE) IMBEDDED ON REMAINING PART OF 1 STUD. TIRE WAS NEVER RECOVERED. INSPECTION OF BROKEN STUDS BY INDEPENDANT PA… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Wheels | Too few reports for a range | 1,500 mi | 1 (sparse) | ODI 11079989 · 1,500 miWHILE IN MOTION (APPROX 55 MPH ON 2-LANE RURAL HIGHWAY) THE TRAILER BEGAN TO SWAY AND BECOME UNSTABLE. ON FURTHER INVESTIGATION IT WAS NOTED THE REAR DRIVER SIDE TIRE HAS COME OFF. AFTER STOPPING IT WAS NOTED ALL OF THE STUDS HOLDING THE LUG NUTS ON HAD SHEARED OFF. MECHANIC WHO MADE ON SITE REPAIR CONFIRMED IT WAS NOT DUE TO LOOSE LUG NUTS AS OTHER LUGS ON REMAINING TIRES WERE TIGHT AND ALSO DUE TO LACK OF ALUMINUM (THERE WAS NONE) IMBEDDED ON REMAINING PART OF 1 STUD. TIRE WAS NEVER RECOVERED. INSPECTION OF BROKEN STUDS BY INDEPENDANT PA… |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2019: 2 complaints · 2023: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2019 | 1 | 1 | 2 |
| 2023 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2019 | 3 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Tires:Tread/Belt | Wheels |
|---|---|---|
| Tires:Tread/Belt | — | 0 |
| Wheels | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.