U.S. public vehicle records

2019 Honda CLARITY PLUG-IN HYBRID: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

42 owner complaints analyzed

2 distinct recall campaigns

8,740 mi median reported failure mileage

Scope: 2019 model year. Data updated: 2026-10-01 (October 1, 2026). 19 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 10 of 42 complaints (23.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Electrical and battery issues	10	23.8%
Braking behavior	8	19.0%
Engine operation	3	7.1%
Steering behavior	3	7.1%
Transmission and shifting	2	4.8%
Fuel system concerns	1	2.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine

Vehicle Speed Control

Electrical System

Unknown Or Other

Fuel/Propulsion System

Fuel System, Gasoline

Power Train

Visibility/Wiper

Engine: 10; Vehicle Speed Control: 9; Electrical System: 7; Unknown Or Other: 7; Fuel/Propulsion System: 6; Fuel System, Gasoline: 5; Power Train: 4; Visibility/Wiper: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 16; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (16). 23 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019

2020

2022

2023

2024

2025

2026

2019: 6; 2020: 7; 2022: 4; 2023: 5; 2024: 10; 2025: 5; 2026: 5

Pattern summary

Engine leads the component reports. Electrical and battery issues appears in 10 complaint narratives. Braking behavior appears in 8 complaint narratives. Engine operation appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11204059 · 2019-04-26 (April 26, 2019)

THE CAR DRIVES FINE WHEN THERE IS SUFFICIENT BATTERY. WHEN BATTERY LEVEL DROPS TO LOW (2 BARS) THE CAR DOES NOT RESPOND TO ACCELERATOR. THE ENGINE BECOMES SLUGGISH AND REVS UP QUITE A BIT. I HAVE DRIVEN ~650 MILES SO FAR AND THIS HAS HAPPENED 4 TIMES ALREADY. LUCKILY IT HAPPENED ONLY ONCE IN THE HIGHWAY WHERE THIS WOULD HAVE BEEN DANGEROUS AND LIFE THREATENING.

Owner-reported narrative. 600 miles reported. Look up ODI 11204059 at NHTSA ↗

Owner report 11208982 · 2019-05-21 (May 21, 2019)

TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING 70 MPH UP A HILL, THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. ADDITIONALLY, THE MILES PER GALLON FOR A FULLY CHARGED BATTERY WAS SUPPOSED TO BE 48 MILES; HOWEVER, THE ACTUAL RANGE WAS 38 MILES. THE VEHICLE WAS TAKEN TO NORM REEVES HONDA SUPERSTORE WEST COVINA (LOCATED AT 1840 E GARVEY AVE S, WEST COVINA, CA 91791, [phone removed]) TO BE DIAGNOSED. THE MECHANIC TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICL…

Owner-reported narrative. 2,200 miles reported. Look up ODI 11208982 at NHTSA ↗

Owner report 11256682 · 2019-09-19 (September 19, 2019)

TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WOULD SWITCH FROM HYBRID TO BATTERY OPERATION. WHEN DOING SO, THE VEHICLE HESITATED AND SHUT OFF. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO METRO HONDA (9399 AUTOPLEX ST, MONTCLAIR, CA 91763, [phone removed]) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS A…

Owner-reported narrative. 2,500 miles reported. Look up ODI 11256682 at NHTSA ↗

Owner report 11268872 · 2019-10-16 (October 16, 2019)

TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHEN THE VEHICLE SWITCHED FROM RUNNING ON THE BATTERY TO FUEL, THE VEHICLE LOST POWER. IN ADDITION, THE ENGINE RAN ON VERY HIGH RPMS AND THE VEHICLE LOST POWER WITHOUT WARNING AND CAME TO A COMPLETE STOP WHILE DRIVING 65 MPH. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE, BUT THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAG…

Owner-reported narrative. 100 miles reported. Look up ODI 11268872 at NHTSA ↗

Owner report 11281806 · 2019-11-22 (November 22, 2019)

ON A RANDOM BASIS OUR NEW CLARITY SUDDENLY LOSES POWER AND SOUNDS LIKE WE HAVE SHIFTED INTO NEUTRAL EVEN THOUGH WE ARE JUST CONTINUING IN DRIVE MODE. THIS HAS HAPPENED SEVERAL TIMES A MONTH SINCE WE BOUGHT THE CAR IN JUNE 2019. WE HAVE HAD THE CAR TESTED AT THE DEALERSHIP WHERE WE BOUGHT THE CAR AND THEY COULD NOT REPLICATE THE PROBLEM. IN AUGUST THIS YEAR WE WERE MAKING A 2 HOUR DRIVE AND ON A TOLL ROAD WITH AN INCLINE IN RIVERSIDE, CA THE REVVING SOUND WAS REALLY LOUD AND WHEN I PUSHED THE GAS PEDDLE, NOTHING HAPPENED. I PULLED OVER TO TH…

Owner-reported narrative. 2,500 miles reported. Look up ODI 11281806 at NHTSA ↗

Owner report 11288858 · 2019-12-13 (December 13, 2019)

TRY TO START VEHICLE AND IT GOES CRAZY, ALL SYSTEMS FAIL AND WILL NOT START. THIS WAS AFTER SITTING FOR ABOUT HALF HOUR IN A PARKING LOT. NEED TO GET OUT LOCK ALL DOORS WALK AWAY FOR 2 TO 5 MINS. ONCE RENTER THE SYSTEMS RESTART BUT ALL SETTINGS FAIL AND NEED TO RESET. I POSTED A YOUTUBE VIDEO (HTTPS://YOUTU.BE/N0FSEPKA5D8)

Owner-reported narrative. 8,790 miles reported. Look up ODI 11288858 at NHTSA ↗

Owner report 11309863 · 2020-02-18 (February 18, 2020)

THREE TIMES NOW, OUR NEW 2019 HONDA CLARITY HAS PUT ME AND MY FAMILY IN DANGER. TWICE IN NOVEMBER 2019, ONCE IN JANUARY 2020, THE CAR SUDDENLY LOST POWER IN THE MIDST OF DRIVING UP HILLS, ONCE AT HIGHWAY SPEED. EACH TIME THE CAR HAS PRODUCED A TERRIBLE BURNING SMELL AND SOUNDS OF HIGH REVVING OF THE ENGINE. IN ALL OF THESE INSTANCES, THE BATTERY WAS LOW, BUT THE GAS LEVEL AND REPORTED RANGE OF THE CAR WAS HIGH. ONCE THE CAR WAS IN ECO MODE, TWICE IT WAS IN OTHER MODES. WE HAVE BEEN TO THE DEALER 3 TIMES, AND THEY HAVE BEEN IN TOUCH WITH N…

Owner-reported narrative. 3,040 miles reported. Look up ODI 11309863 at NHTSA ↗

Owner report 11330558 · 2020-06-24 (June 24, 2020)

MY CAR IS LOSING POWER AND GETTING LOUD NOISE WHILE DRIVING ON AN UPHILL ROAD. I HAVE SHOWN MY CAR TO 3 DIFFERENT DEALERS AND THEY COULDN'T FIX IT. I HAVE SEEN MANY ONLINE REVIEWS WITH THE SAME PROBLEM AND STILL, HONDA IS NOT HELPING ITS CUSTOMER. *TR

Owner-reported narrative. 12,500 miles reported. Look up ODI 11330558 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

20V326000 · Seat Belts:Rear/Other

Reported: 2020-06-04 (June 4, 2020)

Honda (American Honda Motor Co.) is recalling certain 2019 Clarity Fuel Cell, Clarity Electric, and Clarity Plug-in Hybrid vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Consequence: In the event of a crash, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Remedy: Honda will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began July 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Z7L.

NHTSA campaign record ↗

23V858000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2023-12-18 (December 18, 2023)

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

42 unique complaints in this selection. Analysis snapshot: 2026-10-01.

45.2%Usable mileage19 / 42 records

100.0%Valid incident date42 / 42 records

100.0%Valid filing date42 / 42 records

100.0%Ordered incident and filing dates42 / 42 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2017	2018	2019	2020	2021
Engine	00.0% No examples available for this selection.	2518.5% ODI 11091184 · 1,470 mi I FILLED THE SEVEN GALLON GAS TANK YESTERDAY, AND THE DASHBOARD RANGE DISPLAY CALCULATED THE RANGE OF THE CAR ON GAS POWER AS 871 MILES. I HAVE BEEN DRIVEN MOSTLY ON ELECTRIC BATTERY POWER, BUT WITH ONLY SEVEN GALLONS OF GAS IN THE TANK, THAT RANGE IS ABSURD. NEW DRIVERS OF THE VEHICLES MIGHT BELIEVE THE RANGE AND INADVERTENTLY STRAND THEMSELVES SOMEWHERE. Look up ODI 11091184 at NHTSA ↗	1023.8% ODI 11204059 · 600 mi THE CAR DRIVES FINE WHEN THERE IS SUFFICIENT BATTERY. WHEN BATTERY LEVEL DROPS TO LOW (2 BARS) THE CAR DOES NOT RESPOND TO ACCELERATOR. THE ENGINE BECOMES SLUGGISH AND REVS UP QUITE A BIT. I HAVE DRIVEN ~650 MILES SO FAR AND THIS HAS HAPPENED 4 TIMES ALREADY. LUCKILY IT HAPPENED ONLY ONCE IN THE HIGHWAY WHERE THIS WOULD HAVE BEEN DANGEROUS AND LIFE THREATENING. Look up ODI 11204059 at NHTSA ↗	228.6% ODI 11352172 · 3,060 mi WHEN THE BATTERY IS LOW THE HONDA CLARITY'S RPM JUMP REALLY HIGH AND VEHICLE REVS REALLY HARD AND STARTS TO LOSE POWER. MY VEHICLE HAD TWO BATTERY BARS AND WHEN I TRIED TO CLIMB IT MOUNTAIN IT LOST SPEED. I WAS ALMOST HIT TWICE BECAUSE MY CAR KEPT LOSING SPEED AND IT WAS REVVING LIKE IT WAS STRUGGLING TO KEEP MOVING. VERY SCARY SITUATION TO BE IN WITH OTHER CARS AND LITTLE CHILDREN IN MY CAR. I HAVE A VIDEO OF THE CAR REVVING. Look up ODI 11352172 at NHTSA ↗	00.0% No examples available for this selection.
Fuel/Propulsion System	00.0% No examples available for this selection.	2317.0% ODI 11082269 · 3,000 mi THE HV (HYBRID VEHICLE - GAS) FUEL RANGE IS WILDLY OVERINFLATED. THE CAR HAS A 7 GALLON TANK SO IT SHOULD BE ABOUT 300 MILES ON A FULL TANK ACCORDING TO THE EPA ESTIMATE. HOWEVER, IT OFTEN SHOWS IN EXCESS OF 800 MILES. THIS IS EVENTUALLY GOING TO CAUSE SOMEONE TO RUN OUT OF GAS IN A DANGEROUS SITUATION, LIKE IN A DESERT OR OTHER REMOTE AREA. ACCORDING TO ONLINE FORUMS, THE PROBLEM SEEMS TO AFFECT EVERYONE WITH THIS MODEL OF CAR. Look up ODI 11082269 at NHTSA ↗	614.3% ODI 11208982 · 2,200 mi TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING 70 MPH UP A HILL, THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. ADDITIONALLY, THE MILES PER GALLON FOR A FULLY CHARGED BATTERY WAS SUPPOSED TO BE 48 MILES; HOWEVER, THE ACTUAL RANGE WAS 38 MILES. THE VEHICLE WAS TAKEN TO NORM REEVES HONDA SUPERSTORE WEST COVINA (LOCATED AT 1840 E GARVEY AVE S, WEST COVINA, CA 91791, [phone removed]) TO BE DIAGNOSED. THE MECHANIC TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICL… Look up ODI 11208982 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Unknown Or Other	00.0% No examples available for this selection.	2014.8% ODI 11082219 · 550 mi THE VEHICLE'S COMPUTER USES PAST DRIVING HISTORY AND FUEL STATE (AMONG POSSIBLY OTHER DATA) TO CALCULATE AN EXTIMATED HV RANGE SO THAT THE DRIVER CAN KNOW APPROXIMATELY HOW FAR THE VEHICLE CAN SAFELY TRAVEL BEFORE NEEDING TO REFUEL AND/OR RECHARGE. THIS FUNCTION IS NOT WORKING CORRECTLY ON MY VEHICLE NOR ON ANY OF THE NUMEROUS OWNER'S WHO HAVE POSTED ON INSIDEEV FORUMS IN THE CLARITY SUBSECTION. IT APPEARS TO BE A UNIVERSAL PROBLEM. IT WILDLY PRESENTS RANGES OF 100S TO 1,000S OF MILES ABOVE WHAT THE VEHICLE IS CAPABLE OF AND ONLY GETS WORSE WH… Look up ODI 11082219 at NHTSA ↗	716.7% ODI 11281806 · 2,500 mi ON A RANDOM BASIS OUR NEW CLARITY SUDDENLY LOSES POWER AND SOUNDS LIKE WE HAVE SHIFTED INTO NEUTRAL EVEN THOUGH WE ARE JUST CONTINUING IN DRIVE MODE. THIS HAS HAPPENED SEVERAL TIMES A MONTH SINCE WE BOUGHT THE CAR IN JUNE 2019. WE HAVE HAD THE CAR TESTED AT THE DEALERSHIP WHERE WE BOUGHT THE CAR AND THEY COULD NOT REPLICATE THE PROBLEM. IN AUGUST THIS YEAR WE WERE MAKING A 2 HOUR DRIVE AND ON A TOLL ROAD WITH AN INCLINE IN RIVERSIDE, CA THE REVVING SOUND WAS REALLY LOUD AND WHEN I PUSHED THE GAS PEDDLE, NOTHING HAPPENED. I PULLED OVER TO TH… Look up ODI 11281806 at NHTSA ↗	228.6% ODI 11352172 · 3,060 mi WHEN THE BATTERY IS LOW THE HONDA CLARITY'S RPM JUMP REALLY HIGH AND VEHICLE REVS REALLY HARD AND STARTS TO LOSE POWER. MY VEHICLE HAD TWO BATTERY BARS AND WHEN I TRIED TO CLIMB IT MOUNTAIN IT LOST SPEED. I WAS ALMOST HIT TWICE BECAUSE MY CAR KEPT LOSING SPEED AND IT WAS REVVING LIKE IT WAS STRUGGLING TO KEEP MOVING. VERY SCARY SITUATION TO BE IN WITH OTHER CARS AND LITTLE CHILDREN IN MY CAR. I HAVE A VIDEO OF THE CAR REVVING. Look up ODI 11352172 at NHTSA ↗	00.0% No examples available for this selection.
Electrical System	00.0% No examples available for this selection.	1813.3% ODI 11109834 · 470 mi ALTHOUGH CAR LESS THAN ONE WEEK OLD AND UNDER 470 MILES, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL WHILE VEHICLE WAS STATIONARY AFTER STARTING THE CAR: ENGINE SYSTEM PROBLEM, BRAKE SYSTEM PROBLEM, ADAPTIVE CRUISE CONTROL PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM. TURNING CAR OFF AND RESTARTING ENGINE DID NOT CLEAR THE PROBLEM, AND LIGHTS REMAINED ON WHILE DRIVING. VEHICLE WAS TAKEN TO DEALERSHIP WHERE IT WAS PURCHASED (HONDA OF PASADENA). Look up ODI 11109834 at NHTSA ↗	716.7% ODI 11256682 · 2,500 mi TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WOULD SWITCH FROM HYBRID TO BATTERY OPERATION. WHEN DOING SO, THE VEHICLE HESITATED AND SHUT OFF. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO METRO HONDA (9399 AUTOPLEX ST, MONTCLAIR, CA 91763, [phone removed]) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS A… Look up ODI 11256682 at NHTSA ↗	228.6% ODI 11633288 During a U-turn, when I turned the steering wheel my vehicle suddenly accelerated unexpected. I suspect there may have been a malfunction in the vehicle's electronic control system that caused this sudden unintended acceleration. I did alert Honda North America to study the problem. On [XXX], while driving on a narrow street at a speed of less than 5 miles per hour, my vehicle suddenly accelerated as I was making a U-turn. In my nervous response, I pressed the accelerator pedal, which exacerbated the situation and caused my vehicle to hit … Look up ODI 11633288 at NHTSA ↗	00.0% No examples available for this selection.
Power Train	1100.0% ODI 11109727 · 5,500 mi FIRST TIME CAR FAILED AROUND APRIL 201. IT DISPLAYED ENGINE FAILURE, EMISSIONS SYSTEM PROBLEM, ROAD DEPARTURE MITIGATION PROBLEM, ADAPTIVE CRUSE CONTROL PROBLEM. THE HYBRID SYSTEM WAS DISABLED AND I HAD TO CALL A TOW TRUCK TO HAVE THE CAR TOWED TO THE DEALER. THE DEALER WAS NOT ABLE TO GIVE ME A SATISFACTORY EXPLANATION OF WHAT FAILED AND HOW IT WAS FIXED. SECOND TIME IT FAILED IN LATE JUNE, THE SAME WAY IT FAILED IN APRIL. THIS TIME THE BATTERY HAD ENOUGH CHARGE TO DRIVE TO DEALER BUT THE HYBRID WAS DISABLED AS WELL. THIS TIME I WAS TOLD THE C… Look up ODI 11109727 at NHTSA ↗	1914.1% ODI 11079907 · 3,500 mi VEHICLE ENGINE RESPONDED TO ACCELERATOR PEDAL INPUT, BUT WOULD NOT TRAVEL AT GREATER THAN 25 MILES PER HOUR ON SLIGHT UPHILL. VEHICLE HAD BEEN STARTED AFTER BEING OFF FOR APPROXIMATELY TWO HOURS. HIGH VOLTAGE BATTERY WAS DRAINED AND VEHICLE WAS OPERATING EXCLUSIVELY ON GAS ENGINE. VEHICLE HAD BEEN ION "ON" CONDITION FOR SEVERAL MINUTES PRIOR TO STARTING DRIVING. VEHICLE HAD TO BE PULLED INTO NEARBY BUSINESS, SINCE IT COULD NOT MAINTAIN SPEED WITH FLOW OF TRAFFIC ON 50 MOH ROAD. PROBLEM RESOLVED AFTER APPROXIMATELY TWO MINUTES OF SLOW DRIVING. … Look up ODI 11079907 at NHTSA ↗	49.5% ODI 11208982 · 2,200 mi TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING 70 MPH UP A HILL, THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. ADDITIONALLY, THE MILES PER GALLON FOR A FULLY CHARGED BATTERY WAS SUPPOSED TO BE 48 MILES; HOWEVER, THE ACTUAL RANGE WAS 38 MILES. THE VEHICLE WAS TAKEN TO NORM REEVES HONDA SUPERSTORE WEST COVINA (LOCATED AT 1840 E GARVEY AVE S, WEST COVINA, CA 91791, [phone removed]) TO BE DIAGNOSED. THE MECHANIC TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICL… Look up ODI 11208982 at NHTSA ↗	114.3% ODI 11498681 Engine RPM's rise (near red line at times) with little to no propulsion. The slang I've found used in online forums, showing that this is a common problem, is "angry bees." Look up ODI 11498681 at NHTSA ↗	00.0% No examples available for this selection.
Vehicle Speed Control	00.0% No examples available for this selection.	118.1% ODI 11100139 · 2,525 mi AT THE TIME OF THE OCCURRENCE THE VEHICLE HAD BEEN OWNED FOR APPROXIMATELY 90 DAYS AND HAD APPROXIMATELY 2500 MILES ON THE ODOMETER. WHEN INITIALLY STARTED IN A STATIONARY POISTION THE INFORMATION DISPLAY PROVIDED MULTIPLE APPARENTLY SPURIOUS ALARMS AND WARNINGS. THESE WARNINGS CONTINUED WHEN THE VEHICLE WAS IN MOTION. TURNING THE VEHICLER OFF AND RESTARTING THE VEHICLEWOULD NOT CLEAR THE WARNINGS. THE DISPLAY WOULD CYCLE DISPLAYING ADAPTIVE CRUISE CONTROL PROBLEM,LANE DEPARTURE MITIGATION SYSTEM PROBLEM, AND *EMMISSIONS CONTROL SYST… Look up ODI 11100139 at NHTSA ↗	921.4% ODI 11204059 · 600 mi THE CAR DRIVES FINE WHEN THERE IS SUFFICIENT BATTERY. WHEN BATTERY LEVEL DROPS TO LOW (2 BARS) THE CAR DOES NOT RESPOND TO ACCELERATOR. THE ENGINE BECOMES SLUGGISH AND REVS UP QUITE A BIT. I HAVE DRIVEN ~650 MILES SO FAR AND THIS HAS HAPPENED 4 TIMES ALREADY. LUCKILY IT HAPPENED ONLY ONCE IN THE HIGHWAY WHERE THIS WOULD HAVE BEEN DANGEROUS AND LIFE THREATENING. Look up ODI 11204059 at NHTSA ↗	228.6% ODI 11352172 · 3,060 mi WHEN THE BATTERY IS LOW THE HONDA CLARITY'S RPM JUMP REALLY HIGH AND VEHICLE REVS REALLY HARD AND STARTS TO LOSE POWER. MY VEHICLE HAD TWO BATTERY BARS AND WHEN I TRIED TO CLIMB IT MOUNTAIN IT LOST SPEED. I WAS ALMOST HIT TWICE BECAUSE MY CAR KEPT LOSING SPEED AND IT WAS REVVING LIKE IT WAS STRUGGLING TO KEEP MOVING. VERY SCARY SITUATION TO BE IN WITH OTHER CARS AND LITTLE CHILDREN IN MY CAR. I HAVE A VIDEO OF THE CAR REVVING. Look up ODI 11352172 at NHTSA ↗	00.0% No examples available for this selection.
Fuel System, Gasoline	00.0% No examples available for this selection.	1511.1% ODI 11574068 · 56,000 mi The contact owns a 2018 Honda Clarity Plug in Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that his wife informed him that the vehicle failed to start upon pushing the "Push to Start" button. The contact stated that his wife was able to start the vehicle after several attempts. Additionally, the contact stated while his wife was driving at an undisclosed speed downhill and depressing the accelerator pedal,… Look up ODI 11574068 at NHTSA ↗	511.9% ODI 11575954 The contact owns a 2019 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11575954 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Visibility/Wiper	00.0% No examples available for this selection.	107.4% ODI 11141894 · 900 mi ON STEEP INCLINE THIS VEHICLE ROLLED VIOLENTLY BACKWARDS WHEN I RELEASED THE EMERGENCY BRAKE EVEN WHEN I APPLIED GAS TO BRING IT FORWARD HAVE GRAVE CONCERNS AS TO THIS VEHICLES SAFETY ON STEEP HILLS OR INCLINES ALSO THE AIR VENT ON THE FRONT WINDSHIELD IS VERY SHORT AT TIMES ITS DIFFICULT TO KEEP THE WINDSHIELD FROM FOGGING UP UNLESS I USE THE A/C EVEN IN COLD WEATHER VERY UNSAFE AS YOU CANNOT SEE THE ROAD IT GETS SO BAD Look up ODI 11141894 at NHTSA ↗	37.1% ODI 11585088 A/C condensor AND evaporator inspected and found leaking at no fault or damage to the car. Original owner, 5 years, 50k miles which us an abnormality for failure in these parts. Many reported the issue on forum [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11585088 at NHTSA ↗	114.3% ODI 11582682 A/C stopped working, so defrost is no longer working efficiently. Honda says they only cover the condenser under the extended warranty and not the evaporator and want to charge me over 2200 to repair. If they are extending A/C warranty for condenser it should cover the entire A/C system since everyone online that had an issue with the condenser eventually ends up with an evaporator issue as well and then the defrost or A/C do not work properly. Look up ODI 11582682 at NHTSA ↗	1100.0% ODI 11663257 Component/System that Failed: The air conditioning system in my 2021 Honda Clarity Touring Plug-in Hybrid has failed , specifically, the AC evaporator, which no longer allows the car to blow out cool air. The part is still in the vehicle and is available for inspection upon request. How Safety Was Put at Risk: What began as an inconvenience has turned into a real concern for the safety of my family and me. Without functioning air conditioning, my visibility becomes dangerously impaired when trying to defog the windshield, especially in humid o… Look up ODI 11663257 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Engine	48–9,525 mi	350 mi	6	ODI 11204059 · 600 mi THE CAR DRIVES FINE WHEN THERE IS SUFFICIENT BATTERY. WHEN BATTERY LEVEL DROPS TO LOW (2 BARS) THE CAR DOES NOT RESPOND TO ACCELERATOR. THE ENGINE BECOMES SLUGGISH AND REVS UP QUITE A BIT. I HAVE DRIVEN ~650 MILES SO FAR AND THIS HAS HAPPENED 4 TIMES ALREADY. LUCKILY IT HAPPENED ONLY ONCE IN THE HIGHWAY WHERE THIS WOULD HAVE BEEN DANGEROUS AND LIFE THREATENING. Look up ODI 11204059 at NHTSA ↗ ODI 11268872 · 100 mi TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHEN THE VEHICLE SWITCHED FROM RUNNING ON THE BATTERY TO FUEL, THE VEHICLE LOST POWER. IN ADDITION, THE ENGINE RAN ON VERY HIGH RPMS AND THE VEHICLE LOST POWER WITHOUT WARNING AND CAME TO A COMPLETE STOP WHILE DRIVING 65 MPH. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE, BUT THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAG… Look up ODI 11268872 at NHTSA ↗ ODI 11330558 · 12,500 mi MY CAR IS LOSING POWER AND GETTING LOUD NOISE WHILE DRIVING ON AN UPHILL ROAD. I HAVE SHOWN MY CAR TO 3 DIFFERENT DEALERS AND THEY COULDN'T FIX IT. I HAVE SEEN MANY ONLINE REVIEWS WITH THE SAME PROBLEM AND STILL, HONDA IS NOT HELPING ITS CUSTOMER. *TR Look up ODI 11330558 at NHTSA ↗
Vehicle Speed Control	1,800–14,875 mi	5,620 mi	8	ODI 11204059 · 600 mi THE CAR DRIVES FINE WHEN THERE IS SUFFICIENT BATTERY. WHEN BATTERY LEVEL DROPS TO LOW (2 BARS) THE CAR DOES NOT RESPOND TO ACCELERATOR. THE ENGINE BECOMES SLUGGISH AND REVS UP QUITE A BIT. I HAVE DRIVEN ~650 MILES SO FAR AND THIS HAS HAPPENED 4 TIMES ALREADY. LUCKILY IT HAPPENED ONLY ONCE IN THE HIGHWAY WHERE THIS WOULD HAVE BEEN DANGEROUS AND LIFE THREATENING. Look up ODI 11204059 at NHTSA ↗ ODI 11208982 · 2,200 mi TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING 70 MPH UP A HILL, THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. ADDITIONALLY, THE MILES PER GALLON FOR A FULLY CHARGED BATTERY WAS SUPPOSED TO BE 48 MILES; HOWEVER, THE ACTUAL RANGE WAS 38 MILES. THE VEHICLE WAS TAKEN TO NORM REEVES HONDA SUPERSTORE WEST COVINA (LOCATED AT 1840 E GARVEY AVE S, WEST COVINA, CA 91791, [phone removed]) TO BE DIAGNOSED. THE MECHANIC TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICL… Look up ODI 11208982 at NHTSA ↗ ODI 11281806 · 2,500 mi ON A RANDOM BASIS OUR NEW CLARITY SUDDENLY LOSES POWER AND SOUNDS LIKE WE HAVE SHIFTED INTO NEUTRAL EVEN THOUGH WE ARE JUST CONTINUING IN DRIVE MODE. THIS HAS HAPPENED SEVERAL TIMES A MONTH SINCE WE BOUGHT THE CAR IN JUNE 2019. WE HAVE HAD THE CAR TESTED AT THE DEALERSHIP WHERE WE BOUGHT THE CAR AND THEY COULD NOT REPLICATE THE PROBLEM. IN AUGUST THIS YEAR WE WERE MAKING A 2 HOUR DRIVE AND ON A TOLL ROAD WITH AN INCLINE IN RIVERSIDE, CA THE REVVING SOUND WAS REALLY LOUD AND WHEN I PUSHED THE GAS PEDDLE, NOTHING HAPPENED. I PULLED OVER TO TH… Look up ODI 11281806 at NHTSA ↗
Electrical System	Too few reports for a range	8,790 mi	3 (sparse)	ODI 11256682 · 2,500 mi TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WOULD SWITCH FROM HYBRID TO BATTERY OPERATION. WHEN DOING SO, THE VEHICLE HESITATED AND SHUT OFF. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO METRO HONDA (9399 AUTOPLEX ST, MONTCLAIR, CA 91763, [phone removed]) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS A… Look up ODI 11256682 at NHTSA ↗ ODI 11288858 · 8,790 mi TRY TO START VEHICLE AND IT GOES CRAZY, ALL SYSTEMS FAIL AND WILL NOT START. THIS WAS AFTER SITTING FOR ABOUT HALF HOUR IN A PARKING LOT. NEED TO GET OUT LOCK ALL DOORS WALK AWAY FOR 2 TO 5 MINS. ONCE RENTER THE SYSTEMS RESTART BUT ALL SETTINGS FAIL AND NEED TO RESET. I POSTED A YOUTUBE VIDEO (HTTPS://YOUTU.BE/N0FSEPKA5D8) Look up ODI 11288858 at NHTSA ↗ ODI 11479604 · 20,000 mi The contact owns a 2019 Honda Clarity Plug-in Hybrid. The contact stated that after refueling and recharging the vehicle, the mile range indicator would display inaccurate mileage range information. The contact indicated that the mile range display would sometimes be far above the range capability of the vehicle and in some cases well below the range that should be achievable with a full battery charge and full tank of fuel. The vehicle was taken to the dealer who performed a software update and hot reset but the failure continued to occur. The… Look up ODI 11479604 at NHTSA ↗
Unknown Or Other	Too few reports for a range	7,500 mi	2 (sparse)	ODI 11281806 · 2,500 mi ON A RANDOM BASIS OUR NEW CLARITY SUDDENLY LOSES POWER AND SOUNDS LIKE WE HAVE SHIFTED INTO NEUTRAL EVEN THOUGH WE ARE JUST CONTINUING IN DRIVE MODE. THIS HAS HAPPENED SEVERAL TIMES A MONTH SINCE WE BOUGHT THE CAR IN JUNE 2019. WE HAVE HAD THE CAR TESTED AT THE DEALERSHIP WHERE WE BOUGHT THE CAR AND THEY COULD NOT REPLICATE THE PROBLEM. IN AUGUST THIS YEAR WE WERE MAKING A 2 HOUR DRIVE AND ON A TOLL ROAD WITH AN INCLINE IN RIVERSIDE, CA THE REVVING SOUND WAS REALLY LOUD AND WHEN I PUSHED THE GAS PEDDLE, NOTHING HAPPENED. I PULLED OVER TO TH… Look up ODI 11281806 at NHTSA ↗ ODI 11330558 · 12,500 mi MY CAR IS LOSING POWER AND GETTING LOUD NOISE WHILE DRIVING ON AN UPHILL ROAD. I HAVE SHOWN MY CAR TO 3 DIFFERENT DEALERS AND THEY COULDN'T FIX IT. I HAVE SEEN MANY ONLINE REVIEWS WITH THE SAME PROBLEM AND STILL, HONDA IS NOT HELPING ITS CUSTOMER. *TR Look up ODI 11330558 at NHTSA ↗
Fuel/Propulsion System	Too few reports for a range	2,620 mi	2 (sparse)	ODI 11208982 · 2,200 mi TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING 70 MPH UP A HILL, THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. ADDITIONALLY, THE MILES PER GALLON FOR A FULLY CHARGED BATTERY WAS SUPPOSED TO BE 48 MILES; HOWEVER, THE ACTUAL RANGE WAS 38 MILES. THE VEHICLE WAS TAKEN TO NORM REEVES HONDA SUPERSTORE WEST COVINA (LOCATED AT 1840 E GARVEY AVE S, WEST COVINA, CA 91791, [phone removed]) TO BE DIAGNOSED. THE MECHANIC TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICL… Look up ODI 11208982 at NHTSA ↗ ODI 11309863 · 3,040 mi THREE TIMES NOW, OUR NEW 2019 HONDA CLARITY HAS PUT ME AND MY FAMILY IN DANGER. TWICE IN NOVEMBER 2019, ONCE IN JANUARY 2020, THE CAR SUDDENLY LOST POWER IN THE MIDST OF DRIVING UP HILLS, ONCE AT HIGHWAY SPEED. EACH TIME THE CAR HAS PRODUCED A TERRIBLE BURNING SMELL AND SOUNDS OF HIGH REVVING OF THE ENGINE. IN ALL OF THESE INSTANCES, THE BATTERY WAS LOW, BUT THE GAS LEVEL AND REPORTED RANGE OF THE CAR WAS HIGH. ONCE THE CAR WAS IN ECO MODE, TWICE IT WAS IN OTHER MODES. WE HAVE BEEN TO THE DEALER 3 TIMES, AND THEY HAVE BEEN IN TOUCH WITH N… Look up ODI 11309863 at NHTSA ↗
Fuel System, Gasoline	Too few reports for a range	30,000 mi	1 (sparse)	ODI 11606063 · 30,000 mi The contact owns a 2019 Honda Clarity Plug-in-Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle, the vehicle failed to start, and the vehicle also failed to accelerate properly. No warning lights were illuminated. The dealer was made aware of the failure but confir… Look up ODI 11606063 at NHTSA ↗
Power Train	Too few reports for a range	2,350 mi	2 (sparse)	ODI 11208982 · 2,200 mi TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING 70 MPH UP A HILL, THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. ADDITIONALLY, THE MILES PER GALLON FOR A FULLY CHARGED BATTERY WAS SUPPOSED TO BE 48 MILES; HOWEVER, THE ACTUAL RANGE WAS 38 MILES. THE VEHICLE WAS TAKEN TO NORM REEVES HONDA SUPERSTORE WEST COVINA (LOCATED AT 1840 E GARVEY AVE S, WEST COVINA, CA 91791, [phone removed]) TO BE DIAGNOSED. THE MECHANIC TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICL… Look up ODI 11208982 at NHTSA ↗ ODI 11256682 · 2,500 mi TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WOULD SWITCH FROM HYBRID TO BATTERY OPERATION. WHEN DOING SO, THE VEHICLE HESITATED AND SHUT OFF. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO METRO HONDA (9399 AUTOPLEX ST, MONTCLAIR, CA 91763, [phone removed]) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS A… Look up ODI 11256682 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	1	None	ODI 11625961 I am writing to express my serious concern regarding the safety recall for my 2019 Honda Clarity (VIN: [XXX] ). The recall, dated February 2024, pertains to a potential fuel pump failure that could cause engine stalling while driving, posing a significant safety risk. Despite the severity of this issue, I have encountered significant delays and difficulties in getting the necessary repairs completed at my local Honda dealerships. When I contacted them about the recall immediately after receiving notice, I was informed that they do not have the… Look up ODI 11625961 at NHTSA ↗
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	2	None	ODI 11666847 2019 Honda Clarity. Both the condenser and evaporator failed at 5 years and 55k miles and cause the AC system to not work, which in turn will not defrost the front windshield in the winter (visibility concern). The dealer has confirmed the issue when I took it into the service department on June 13th, 2025. Honda will replace the condenser for free with Service Bulletin 21-017 which extended the warranty to 10 years. The evaporator is not covered under any warranty and would cost $2,610 to replace. This is a known issue that Honda should… Look up ODI 11666847 at NHTSA ↗ ODI 11667468 The evaporator for my air conditioning unit failed. I have 43,000 miles miles on the vehicle and kept up the maintenance on the car directly with the dealership. When the A/C doesn't work, the car can't defrost the windshield properly, which is a USDOT defined safety issue. Look up ODI 11667468 at NHTSA ↗
2025-07	1	None	ODI 11674482 I was entering the highway on ramp with a car in front of me going slow, when saw it was clear switched lanes and attempted to speed up to highway speed and the car's automatic braking system activated, flashed "BRAKE" on the dash with nothing in front of me, lane was clear, and then it applied the brakes hard. Came to an almost complete stop with my foot on the gas, had to remove foot to be able to accelerate again, luckily there was no near car behind me or it would have rear ended my car. Look up ODI 11674482 at NHTSA ↗
2025-08	1	None	ODI 11683661 The contact owns a 2019 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts for the recall repair were not yet available. The contact called several other dealers, including Lake Elsinore Honda (18450 Collier Ave, Lake Elsinore, CA 92530), Diamond Valley Honda (3… Look up ODI 11683661 at NHTSA ↗
2025-09	1	None	ODI 11688006 Took my car in due to the AC not working. We were told that AC Condenser and AC evaporator was broken. The AC condenser was replaced due to a recall and was placed under warranty a few years ago. Honda, indicated that AC Condenser was still under Warrenty, but the AC Evaporator is not. When it was explained to us at Honda Dealership in Dublin, CA. That the two parts go hand in hand, and that they would not be able to replace the AC Condenser until the AC Evaporator was replaced. As Honda requires a “pass” reading. The repair man at Honda also… Look up ODI 11688006 at NHTSA ↗
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	1	None	ODI 11723571 · 44,000 mi The contact owns a 2019 Honda Clarity Plug-In Hybrid. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the BRAKE Hold system, hill start assist, collision mitigation system, VSA, and the electric parking brake warning lights were illuminated. The vehicle was driven to a safe location and turned off. The vehicle was restarted. Additionally, the warning lights were no longer illuminated. The contact stated that the failure had occ… Look up ODI 11723571 at NHTSA ↗
2026-04	0	None	No examples available for this selection.
2026-05	2	None	ODI 11740506 Currently the high voltage inverter is squealing, it is currently at the dealership. They have verified it is the inverter that is malfunctioning but they will not warrenty the repair because they are saying it needs to completely fail and throw a code. This is the right time to fix it prior to catastrophic failure, can you please help. Look up ODI 11740506 at NHTSA ↗ ODI 11740510 I am writing to report an unresolved high-voltage safety defect involving the Motor Power Inverter Module on my 2019 Honda Clarity Plug-In Hybrid. The vehicle's high-voltage hybrid propulsion inverter is emitting a severe, high-pitched mechanical squealing noise during acceleration and regenerative braking.The high-voltage inverter serves as the foundational link regulating current between the lithium-ion battery and the electric drive motor. A failing inverter module presents an immediate, unreasonable safety hazard. Internal failure, thermal … Look up ODI 11740510 at NHTSA ↗
2026-06	1	None	ODI 11746360 My 2019 Honda Clarity has had a hybrid battery failure that triggers “Check Engine” and “Power System” warnings, making the vehicle unsafe and unreliable to drive. I brought the car to Norm Reeves Honda Cerritos on 12/29/2025, and the battery, still under warranty, has been on backorder for over 6 months with no repair completed. The dealer repeatedly requested new diagnostic readings but has not fixed the issue. I have asked for a loaner due to safety concerns, but none has been provided. The ongoing delay leaves me with a vehicle that cannot op… Look up ODI 11746360 at NHTSA ↗
2026-07	1	None	ODI 11752625 I was rear ended on the freeway that l caused my car to hit a guard rail, head on. I remember getting rear ended and then blacked out on hitting the guard rail. I then had chest pain. My driver's side airbags deployed with the driver's side front foot area airbags deploying. The airbags on the steering wheel did not deploy. There's a dash cam footage of this below that shows my car hitting head on with the guard rail at 31mph. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11752625 at NHTSA ↗
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2020: 2 complaints · 2021: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2020	1	1	2
2021	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2020	7	0	0
2021	1	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Engine	Vehicle Speed Control	Electrical System	Unknown Or Other	Fuel/Propulsion System	Fuel System, Gasoline	Power Train	Visibility/Wiper
Engine	—	3 ODI 11204059 · 600 mi THE CAR DRIVES FINE WHEN THERE IS SUFFICIENT BATTERY. WHEN BATTERY LEVEL DROPS TO LOW (2 BARS) THE CAR DOES NOT RESPOND TO ACCELERATOR. THE ENGINE BECOMES SLUGGISH AND REVS UP QUITE A BIT. I HAVE DRIVEN ~650 MILES SO FAR AND THIS HAS HAPPENED 4 TIMES ALREADY. LUCKILY IT HAPPENED ONLY ONCE IN THE HIGHWAY WHERE THIS WOULD HAVE BEEN DANGEROUS AND LIFE THREATENING. Look up ODI 11204059 at NHTSA ↗ ODI 11330558 · 12,500 mi MY CAR IS LOSING POWER AND GETTING LOUD NOISE WHILE DRIVING ON AN UPHILL ROAD. I HAVE SHOWN MY CAR TO 3 DIFFERENT DEALERS AND THEY COULDN'T FIX IT. I HAVE SEEN MANY ONLINE REVIEWS WITH THE SAME PROBLEM AND STILL, HONDA IS NOT HELPING ITS CUSTOMER. *TR Look up ODI 11330558 at NHTSA ↗ ODI 11609826 · 125,000 mi The contact owns a 2019 Honda Clarity Plug-In Hybrid. The contact stated while driving at an undisclosed speed, the vehicle lost motive power while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the failure could not be duplicated. The vehicle was taken to another local dealer, Honda of Escondido (1700 Auto Park Way Escondido, CA 92029); where the vehicle was diagnosed but the failure could not be duplicated. The vehicle was not repaired. The manufactur… Look up ODI 11609826 at NHTSA ↗	0	1 ODI 11330558 · 12,500 mi MY CAR IS LOSING POWER AND GETTING LOUD NOISE WHILE DRIVING ON AN UPHILL ROAD. I HAVE SHOWN MY CAR TO 3 DIFFERENT DEALERS AND THEY COULDN'T FIX IT. I HAVE SEEN MANY ONLINE REVIEWS WITH THE SAME PROBLEM AND STILL, HONDA IS NOT HELPING ITS CUSTOMER. *TR Look up ODI 11330558 at NHTSA ↗	2 ODI 11448485 Car engine makes loud banging noise when it is running on gas instead of electrical battery. I had asked Honda dealer to review but they say they can not do anything about it. It is feels as if car making so much banging noise from engine has inherent issue and will eventually catch fire. Look up ODI 11448485 at NHTSA ↗ ODI 11625961 I am writing to express my serious concern regarding the safety recall for my 2019 Honda Clarity (VIN: [XXX] ). The recall, dated February 2024, pertains to a potential fuel pump failure that could cause engine stalling while driving, posing a significant safety risk. Despite the severity of this issue, I have encountered significant delays and difficulties in getting the necessary repairs completed at my local Honda dealerships. When I contacted them about the recall immediately after receiving notice, I was informed that they do not have the… Look up ODI 11625961 at NHTSA ↗	0	1 ODI 11503147 When driving in gas mode, the engine is revving high as in high rpm . I am not sure if the gear is shifting or has problems. The car revs high and the more I push the accelerator the louder the engine sound. Look up ODI 11503147 at NHTSA ↗	0
Vehicle Speed Control	3 ODI 11204059 · 600 mi THE CAR DRIVES FINE WHEN THERE IS SUFFICIENT BATTERY. WHEN BATTERY LEVEL DROPS TO LOW (2 BARS) THE CAR DOES NOT RESPOND TO ACCELERATOR. THE ENGINE BECOMES SLUGGISH AND REVS UP QUITE A BIT. I HAVE DRIVEN ~650 MILES SO FAR AND THIS HAS HAPPENED 4 TIMES ALREADY. LUCKILY IT HAPPENED ONLY ONCE IN THE HIGHWAY WHERE THIS WOULD HAVE BEEN DANGEROUS AND LIFE THREATENING. Look up ODI 11204059 at NHTSA ↗ ODI 11330558 · 12,500 mi MY CAR IS LOSING POWER AND GETTING LOUD NOISE WHILE DRIVING ON AN UPHILL ROAD. I HAVE SHOWN MY CAR TO 3 DIFFERENT DEALERS AND THEY COULDN'T FIX IT. I HAVE SEEN MANY ONLINE REVIEWS WITH THE SAME PROBLEM AND STILL, HONDA IS NOT HELPING ITS CUSTOMER. *TR Look up ODI 11330558 at NHTSA ↗ ODI 11609826 · 125,000 mi The contact owns a 2019 Honda Clarity Plug-In Hybrid. The contact stated while driving at an undisclosed speed, the vehicle lost motive power while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the failure could not be duplicated. The vehicle was taken to another local dealer, Honda of Escondido (1700 Auto Park Way Escondido, CA 92029); where the vehicle was diagnosed but the failure could not be duplicated. The vehicle was not repaired. The manufactur… Look up ODI 11609826 at NHTSA ↗	—	0	2 ODI 11281806 · 2,500 mi ON A RANDOM BASIS OUR NEW CLARITY SUDDENLY LOSES POWER AND SOUNDS LIKE WE HAVE SHIFTED INTO NEUTRAL EVEN THOUGH WE ARE JUST CONTINUING IN DRIVE MODE. THIS HAS HAPPENED SEVERAL TIMES A MONTH SINCE WE BOUGHT THE CAR IN JUNE 2019. WE HAVE HAD THE CAR TESTED AT THE DEALERSHIP WHERE WE BOUGHT THE CAR AND THEY COULD NOT REPLICATE THE PROBLEM. IN AUGUST THIS YEAR WE WERE MAKING A 2 HOUR DRIVE AND ON A TOLL ROAD WITH AN INCLINE IN RIVERSIDE, CA THE REVVING SOUND WAS REALLY LOUD AND WHEN I PUSHED THE GAS PEDDLE, NOTHING HAPPENED. I PULLED OVER TO TH… Look up ODI 11281806 at NHTSA ↗ ODI 11330558 · 12,500 mi MY CAR IS LOSING POWER AND GETTING LOUD NOISE WHILE DRIVING ON AN UPHILL ROAD. I HAVE SHOWN MY CAR TO 3 DIFFERENT DEALERS AND THEY COULDN'T FIX IT. I HAVE SEEN MANY ONLINE REVIEWS WITH THE SAME PROBLEM AND STILL, HONDA IS NOT HELPING ITS CUSTOMER. *TR Look up ODI 11330558 at NHTSA ↗	1 ODI 11208982 · 2,200 mi TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING 70 MPH UP A HILL, THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. ADDITIONALLY, THE MILES PER GALLON FOR A FULLY CHARGED BATTERY WAS SUPPOSED TO BE 48 MILES; HOWEVER, THE ACTUAL RANGE WAS 38 MILES. THE VEHICLE WAS TAKEN TO NORM REEVES HONDA SUPERSTORE WEST COVINA (LOCATED AT 1840 E GARVEY AVE S, WEST COVINA, CA 91791, [phone removed]) TO BE DIAGNOSED. THE MECHANIC TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICL… Look up ODI 11208982 at NHTSA ↗	0	1 ODI 11208982 · 2,200 mi TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING 70 MPH UP A HILL, THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. ADDITIONALLY, THE MILES PER GALLON FOR A FULLY CHARGED BATTERY WAS SUPPOSED TO BE 48 MILES; HOWEVER, THE ACTUAL RANGE WAS 38 MILES. THE VEHICLE WAS TAKEN TO NORM REEVES HONDA SUPERSTORE WEST COVINA (LOCATED AT 1840 E GARVEY AVE S, WEST COVINA, CA 91791, [phone removed]) TO BE DIAGNOSED. THE MECHANIC TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICL… Look up ODI 11208982 at NHTSA ↗	0
Electrical System	0	0	—	1 ODI 11530764 The backup camera turns on every time when the vehicle's ignition is on, or all of sudden the backup camera turns on while driving which causes a dangerous illusion. The illusion makes the driver would have hit something because you're not reversing, instead you're driving forward. Furthermore, once the backup camera is activated, you cannot access all your information on the vehicle. The infotainment screen is overwrited by the backup camera. Look up ODI 11530764 at NHTSA ↗	2 ODI 11740506 Currently the high voltage inverter is squealing, it is currently at the dealership. They have verified it is the inverter that is malfunctioning but they will not warrenty the repair because they are saying it needs to completely fail and throw a code. This is the right time to fix it prior to catastrophic failure, can you please help. Look up ODI 11740506 at NHTSA ↗ ODI 11740510 I am writing to report an unresolved high-voltage safety defect involving the Motor Power Inverter Module on my 2019 Honda Clarity Plug-In Hybrid. The vehicle's high-voltage hybrid propulsion inverter is emitting a severe, high-pitched mechanical squealing noise during acceleration and regenerative braking.The high-voltage inverter serves as the foundational link regulating current between the lithium-ion battery and the electric drive motor. A failing inverter module presents an immediate, unreasonable safety hazard. Internal failure, thermal … Look up ODI 11740510 at NHTSA ↗	0	2 ODI 11256682 · 2,500 mi TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WOULD SWITCH FROM HYBRID TO BATTERY OPERATION. WHEN DOING SO, THE VEHICLE HESITATED AND SHUT OFF. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO METRO HONDA (9399 AUTOPLEX ST, MONTCLAIR, CA 91763, [phone removed]) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS A… Look up ODI 11256682 at NHTSA ↗ ODI 11746360 My 2019 Honda Clarity has had a hybrid battery failure that triggers “Check Engine” and “Power System” warnings, making the vehicle unsafe and unreliable to drive. I brought the car to Norm Reeves Honda Cerritos on 12/29/2025, and the battery, still under warranty, has been on backorder for over 6 months with no repair completed. The dealer repeatedly requested new diagnostic readings but has not fixed the issue. I have asked for a loaner due to safety concerns, but none has been provided. The ongoing delay leaves me with a vehicle that cannot op… Look up ODI 11746360 at NHTSA ↗	0
Unknown Or Other	1 ODI 11330558 · 12,500 mi MY CAR IS LOSING POWER AND GETTING LOUD NOISE WHILE DRIVING ON AN UPHILL ROAD. I HAVE SHOWN MY CAR TO 3 DIFFERENT DEALERS AND THEY COULDN'T FIX IT. I HAVE SEEN MANY ONLINE REVIEWS WITH THE SAME PROBLEM AND STILL, HONDA IS NOT HELPING ITS CUSTOMER. *TR Look up ODI 11330558 at NHTSA ↗	2 ODI 11281806 · 2,500 mi ON A RANDOM BASIS OUR NEW CLARITY SUDDENLY LOSES POWER AND SOUNDS LIKE WE HAVE SHIFTED INTO NEUTRAL EVEN THOUGH WE ARE JUST CONTINUING IN DRIVE MODE. THIS HAS HAPPENED SEVERAL TIMES A MONTH SINCE WE BOUGHT THE CAR IN JUNE 2019. WE HAVE HAD THE CAR TESTED AT THE DEALERSHIP WHERE WE BOUGHT THE CAR AND THEY COULD NOT REPLICATE THE PROBLEM. IN AUGUST THIS YEAR WE WERE MAKING A 2 HOUR DRIVE AND ON A TOLL ROAD WITH AN INCLINE IN RIVERSIDE, CA THE REVVING SOUND WAS REALLY LOUD AND WHEN I PUSHED THE GAS PEDDLE, NOTHING HAPPENED. I PULLED OVER TO TH… Look up ODI 11281806 at NHTSA ↗ ODI 11330558 · 12,500 mi MY CAR IS LOSING POWER AND GETTING LOUD NOISE WHILE DRIVING ON AN UPHILL ROAD. I HAVE SHOWN MY CAR TO 3 DIFFERENT DEALERS AND THEY COULDN'T FIX IT. I HAVE SEEN MANY ONLINE REVIEWS WITH THE SAME PROBLEM AND STILL, HONDA IS NOT HELPING ITS CUSTOMER. *TR Look up ODI 11330558 at NHTSA ↗	1 ODI 11530764 The backup camera turns on every time when the vehicle's ignition is on, or all of sudden the backup camera turns on while driving which causes a dangerous illusion. The illusion makes the driver would have hit something because you're not reversing, instead you're driving forward. Furthermore, once the backup camera is activated, you cannot access all your information on the vehicle. The infotainment screen is overwrited by the backup camera. Look up ODI 11530764 at NHTSA ↗	—	0	0	0	1 ODI 11666847 2019 Honda Clarity. Both the condenser and evaporator failed at 5 years and 55k miles and cause the AC system to not work, which in turn will not defrost the front windshield in the winter (visibility concern). The dealer has confirmed the issue when I took it into the service department on June 13th, 2025. Honda will replace the condenser for free with Service Bulletin 21-017 which extended the warranty to 10 years. The evaporator is not covered under any warranty and would cost $2,610 to replace. This is a known issue that Honda should… Look up ODI 11666847 at NHTSA ↗
Fuel/Propulsion System	2 ODI 11448485 Car engine makes loud banging noise when it is running on gas instead of electrical battery. I had asked Honda dealer to review but they say they can not do anything about it. It is feels as if car making so much banging noise from engine has inherent issue and will eventually catch fire. Look up ODI 11448485 at NHTSA ↗ ODI 11625961 I am writing to express my serious concern regarding the safety recall for my 2019 Honda Clarity (VIN: [XXX] ). The recall, dated February 2024, pertains to a potential fuel pump failure that could cause engine stalling while driving, posing a significant safety risk. Despite the severity of this issue, I have encountered significant delays and difficulties in getting the necessary repairs completed at my local Honda dealerships. When I contacted them about the recall immediately after receiving notice, I was informed that they do not have the… Look up ODI 11625961 at NHTSA ↗	1 ODI 11208982 · 2,200 mi TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING 70 MPH UP A HILL, THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. ADDITIONALLY, THE MILES PER GALLON FOR A FULLY CHARGED BATTERY WAS SUPPOSED TO BE 48 MILES; HOWEVER, THE ACTUAL RANGE WAS 38 MILES. THE VEHICLE WAS TAKEN TO NORM REEVES HONDA SUPERSTORE WEST COVINA (LOCATED AT 1840 E GARVEY AVE S, WEST COVINA, CA 91791, [phone removed]) TO BE DIAGNOSED. THE MECHANIC TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICL… Look up ODI 11208982 at NHTSA ↗	2 ODI 11740506 Currently the high voltage inverter is squealing, it is currently at the dealership. They have verified it is the inverter that is malfunctioning but they will not warrenty the repair because they are saying it needs to completely fail and throw a code. This is the right time to fix it prior to catastrophic failure, can you please help. Look up ODI 11740506 at NHTSA ↗ ODI 11740510 I am writing to report an unresolved high-voltage safety defect involving the Motor Power Inverter Module on my 2019 Honda Clarity Plug-In Hybrid. The vehicle's high-voltage hybrid propulsion inverter is emitting a severe, high-pitched mechanical squealing noise during acceleration and regenerative braking.The high-voltage inverter serves as the foundational link regulating current between the lithium-ion battery and the electric drive motor. A failing inverter module presents an immediate, unreasonable safety hazard. Internal failure, thermal … Look up ODI 11740510 at NHTSA ↗	0	—	0	1 ODI 11208982 · 2,200 mi TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING 70 MPH UP A HILL, THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. ADDITIONALLY, THE MILES PER GALLON FOR A FULLY CHARGED BATTERY WAS SUPPOSED TO BE 48 MILES; HOWEVER, THE ACTUAL RANGE WAS 38 MILES. THE VEHICLE WAS TAKEN TO NORM REEVES HONDA SUPERSTORE WEST COVINA (LOCATED AT 1840 E GARVEY AVE S, WEST COVINA, CA 91791, [phone removed]) TO BE DIAGNOSED. THE MECHANIC TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICL… Look up ODI 11208982 at NHTSA ↗	0
Fuel System, Gasoline	0	0	0	0	0	—	0	0
Power Train	1 ODI 11503147 When driving in gas mode, the engine is revving high as in high rpm . I am not sure if the gear is shifting or has problems. The car revs high and the more I push the accelerator the louder the engine sound. Look up ODI 11503147 at NHTSA ↗	1 ODI 11208982 · 2,200 mi TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING 70 MPH UP A HILL, THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. ADDITIONALLY, THE MILES PER GALLON FOR A FULLY CHARGED BATTERY WAS SUPPOSED TO BE 48 MILES; HOWEVER, THE ACTUAL RANGE WAS 38 MILES. THE VEHICLE WAS TAKEN TO NORM REEVES HONDA SUPERSTORE WEST COVINA (LOCATED AT 1840 E GARVEY AVE S, WEST COVINA, CA 91791, [phone removed]) TO BE DIAGNOSED. THE MECHANIC TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICL… Look up ODI 11208982 at NHTSA ↗	2 ODI 11256682 · 2,500 mi TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WOULD SWITCH FROM HYBRID TO BATTERY OPERATION. WHEN DOING SO, THE VEHICLE HESITATED AND SHUT OFF. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO METRO HONDA (9399 AUTOPLEX ST, MONTCLAIR, CA 91763, [phone removed]) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS A… Look up ODI 11256682 at NHTSA ↗ ODI 11746360 My 2019 Honda Clarity has had a hybrid battery failure that triggers “Check Engine” and “Power System” warnings, making the vehicle unsafe and unreliable to drive. I brought the car to Norm Reeves Honda Cerritos on 12/29/2025, and the battery, still under warranty, has been on backorder for over 6 months with no repair completed. The dealer repeatedly requested new diagnostic readings but has not fixed the issue. I have asked for a loaner due to safety concerns, but none has been provided. The ongoing delay leaves me with a vehicle that cannot op… Look up ODI 11746360 at NHTSA ↗	0	1 ODI 11208982 · 2,200 mi TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING 70 MPH UP A HILL, THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. ADDITIONALLY, THE MILES PER GALLON FOR A FULLY CHARGED BATTERY WAS SUPPOSED TO BE 48 MILES; HOWEVER, THE ACTUAL RANGE WAS 38 MILES. THE VEHICLE WAS TAKEN TO NORM REEVES HONDA SUPERSTORE WEST COVINA (LOCATED AT 1840 E GARVEY AVE S, WEST COVINA, CA 91791, [phone removed]) TO BE DIAGNOSED. THE MECHANIC TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICL… Look up ODI 11208982 at NHTSA ↗	0	—	0
Visibility/Wiper	0	0	0	1 ODI 11666847 2019 Honda Clarity. Both the condenser and evaporator failed at 5 years and 55k miles and cause the AC system to not work, which in turn will not defrost the front windshield in the winter (visibility concern). The dealer has confirmed the issue when I took it into the service department on June 13th, 2025. Honda will replace the condenser for free with Service Bulletin 21-017 which extended the warranty to 10 years. The evaporator is not covered under any warranty and would cost $2,610 to replace. This is a known issue that Honda should… Look up ODI 11666847 at NHTSA ↗	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

4 patterns with matching reports.

Warning lights and dashboard alerts

6 mentions · 14.3% of complaints

Median mileage: 30,000 mi (5 usable records).

ODI 11512450 · 21,000 mi

The contact owns a 2019 Honda Clarity Plug-In Hybrid. The contact stated that while driving at various speeds and merging into a lane, the Lane Keep Assist engaged, and the vehicle shuddered significantly and veered towards the opposite direction. Additionally, the steering wheel was significantly resistant. The contact stated that the failure mainly occurred when slowly merging into another lane. The contact stated that she would need to quickly merge to prevent the failure from occurring. The message “Lane Keep Assist” was displayed. Additi…

Look up ODI 11512450 at NHTSA ↗

ODI 11589741 · 22,000 mi

The contact owns a 2019 Honda Clarity Plug-In Hybrid. The contact stated that while driving at undisclosed speeds, during sunny weather, the vehicle unintendedly braked without warning. The warning light "Brake" was illuminated. The contact stated that the failure reoccurred. The contact also experienced a failure with Lane Keeping Assist and Road Departure Mitigation, where the vehicle jerked out of the desired lane without warning and the vehicle failed to return to the intended lane. The contact disabled the system due to the failure. The co…

Look up ODI 11589741 at NHTSA ↗

ODI 11606063 · 30,000 mi

The contact owns a 2019 Honda Clarity Plug-in-Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle, the vehicle failed to start, and the vehicle also failed to accelerate properly. No warning lights were illuminated. The dealer was made aware of the failure but confir…

Look up ODI 11606063 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

5 mentions · 11.9% of complaints

Median mileage: 2,200 mi (3 usable records).

ODI 11208982 · 2,200 mi

Look up ODI 11208982 at NHTSA ↗

ODI 11268872 · 100 mi

Look up ODI 11268872 at NHTSA ↗

ODI 11309863 · 3,040 mi

Look up ODI 11309863 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

2 mentions · 4.8% of complaints

Median mileage: 22,003 mi (2 usable records).

ODI 11353760 · 5 mi

MONDAY SEP 7, 2020 AROUND 11:20 AM UNINTENDED ACCELERATION MY WIFE WAS DRIVING THE CAR AND IN PROCESS TO PARK IN OUR HOUSE GARAGE. WHEN SHE GOT ON THE DRIVE WAY, SHE PRESSED THE BRAKE AND STOPPED IN FRONT OF THE GARAGE DOOR TO OPEN IT. THEN RELEASED THE BRAKE AND THE CAR MOVE FORWARD SLOWLY, WITHOUT PRESS THE ACCELERATOR PEDAL. WITH HER FOOT STILL OVER THE BRAKE PEDAL, SHE THEN GENTLY PRESS THE BRAKE PEDAL IN ORDER TO STOP, THEN THE CAR IMMEDIATELY START TO ACCELERATE AND HIT THE GARAGE WALL THEN STOP. SHE HAVE BEEN PARKING THE CAR IN THE…

Look up ODI 11353760 at NHTSA ↗

ODI 11723571 · 44,000 mi

The contact owns a 2019 Honda Clarity Plug-In Hybrid. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the BRAKE Hold system, hill start assist, collision mitigation system, VSA, and the electric parking brake warning lights were illuminated. The vehicle was driven to a safe location and turned off. The vehicle was restarted. Additionally, the warning lights were no longer illuminated. The contact stated that the failure had occ…

Look up ODI 11723571 at NHTSA ↗

Matching rule

Hard or delayed shifting

1 mentions · 2.4% of complaints

Median mileage: 22,000 mi (1 usable records).

ODI 11589741 · 22,000 mi

Look up ODI 11589741 at NHTSA ↗

Matching rule