2019 Horton TYPE III: complaints, problems and recalls

Reported: 2019-04-09 (April 9, 2019)

Halcore Group, Inc. (Halcore) is recalling certain 2016-2019 Horton Type I and Type III ambulances equipped with ASA Electronics back-up camera displays. The displays may revert back to the factory default settings which may cause the camera image to be reversed.

Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Remedy: Horton will notify owners and dealers will add a harness relay capacitor module to prevent the image from reversing, free of charge. The recall began June 13, 2019. Owners may contact ASA customer service at 1-800-384-4400 or Halcore at 1-800-447-0343.

Reported: 2019-08-19 (August 19, 2019)

Halcore Group, Inc. (Halcore) is recalling certain 2018-2020 Horton Type I and Type III Emergency vehicles. Due to improper manufacturing, the cushion of the Inflatable Head Cushion (IHC) and Knee Air Bag (KAB) may detach during a deployment event and not inflate.

Consequence: In the event of a crash, if the cushions do not inflate properly, they may not provide the intended protection to the occupant, increasing the risk of injury.

Remedy: Halcore will notify owners and dealers will install replacement air bags when they become available, free of charge. Halcore issued owners an interim notification on September 6, 2019. The recall began September 20, 2019. Owners may contact Halcore customer service at 1-800-447-0343.

Reported: 2019-10-17 (October 17, 2019)

Halcore Group, Inc. (Halcore) is recalling certain 2018-2019 Horton Type I & Type III ambulances. The D-cylinder oxygen tank bracket may loosen, allowing the oxygen tank to separate and become airborne in the event of a crash.

Consequence: An unsecured oxygen tank may strike ambulance occupants and increasing the risk of injury in the event of a crash.

Remedy: Halcore will notify owners, and Ziamatic will refund the purchase price paid, or provide replacement bracket assemblies, free of charge. The recall began November 7, 2019. Owners may contact Halcore customer service at 1-800-447-0343.

Reported: 2020-03-04 (March 4, 2020)

Halcore Group, Inc. (Halcore) is recalling certain 2016-2019 Horton Emergency Vehicles Type I and Type III ambulances. The A/C input power cord for the Sensata inverter may be undersized for certain inverter applications, possibly resulting in an electrical short circuit.

Consequence: An electrical short circuit increases the risk of a fire or a shock hazard.

Remedy: Halcore has notified owners, instructing them to contact Sensata for a replacement power cord, free of charge. The recall began March 10, 2020. Owners may contact Halcore customer service at 1-800-447-0343.

Reported: 2020-05-20 (May 20, 2020)

Halcore Group, Inc. (Halcore) is recalling certain 2018-2020 Horton Emergency Vehicles (HEV) Type I & Type III ambulances built on a Ram 4500 or 5500 chassis and equipped with Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM. The rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. The affected system component is the rear brake caliper flexible line which may be causing brake caliper to wear due to contact suspension components.

Consequence: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.

Remedy: Halcore will notify owners, and dealers will inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. This recall began June 5, 2020. Owners may contact Halcore customer service at 1-800-447-0343.