U.S. public vehicle records

2008 Hyundai ENTOURAGE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

73 owner complaints analyzed

4 distinct recall campaigns

72,000 mi median reported failure mileage

Scope: 2008 model year. Data updated: 2026-10-03 (October 3, 2026). 60 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 12 of 73 complaints (16.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	13	17.8%
Steering behavior	10	13.7%
Electrical and battery issues	7	9.6%
Engine operation	5	6.8%
Transmission and shifting	3	4.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Structure:Body:Door

Suspension

Structure:Body

Service Brakes

Latches/Locks/Linkages

Unknown Or Other

Engine

Electrical System: 12; Structure:Body:Door: 10; Suspension: 10; Structure:Body: 9; Service Brakes: 8; Latches/Locks/Linkages: 7; Unknown Or Other: 6; Engine: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 12; 25,000 to 49,999: 7; 50,000 to 74,999: 13; 75,000 to 99,999: 11; 100,000 to 149,999: 14; 150,000 and above: 3

100,000 to 149,999 miles has the most reports with usable mileage (14). 13 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2026

2008: 1; 2009: 3; 2010: 6; 2011: 2; 2012: 1; 2013: 10; 2014: 14; 2015: 6; 2016: 4; 2017: 4; 2018: 4; 2019: 3; 2020: 8; 2021: 2; 2022: 1; 2023: 2; 2026: 2

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 13 complaint narratives. Steering behavior appears in 10 complaint narratives. Electrical and battery issues appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10238773 · 2008-08-18 (August 18, 2008)

TL*THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. HE ALSO NOTICED THAT THE RADIO/CD/TAPE DECK WOULD NOT PROPERLY LOAD THE TAPES/CD'S. HE TOOK THE VEHICLE TO THE DEALER ON EIGHT OCCASIONS AND THEY REPLACED THE BATTERY, RADIO, AND THE PURGE VALVE DUE TO A POSSIBLE ELECTRIC SHORT IN THE RADIO SYSTEM. HE RECENTLY HAD THE VEHICLE REPAIRED AND IS WAITING TO DETERMINE IF THE REPAIR WAS SUCCESSFUL. THE FAILURE MILEAGE WAS 126 AND CURRENT MILEAGE WAS 5,000.

Owner-reported narrative. 126 miles reported. Look up ODI 10238773 at NHTSA ↗

Owner report 10257959 · 2009-02-08 (February 8, 2009)

POWER SLIDING DOORS ON VAN START TO CLOSE THEN POP OPEN ABOUT 6; CAR MAKE A BEEPING SOUND AND THE DOORS HAVE TO BE CLOSED MANUALLY. *TR

Owner-reported narrative. 3,000 miles reported. Look up ODI 10257959 at NHTSA ↗

Owner report 10282625 · 2009-09-02 (September 2, 2009)

TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT SPECULATES THAT THE VEHICLE DOES NOT RECEIVE THE GAS MILEAGE THAT WAS ADVERTISED ON THE EPA STICKER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND A TECHNICIAN CONCLUDED THAT NO FAILURES WERE PRESENT. THE CURRENT AND FAILURE MILEAGES WERE 10000.

Owner-reported narrative. 10,000 miles reported. Look up ODI 10282625 at NHTSA ↗

Owner report 10289750 · 2009-10-25 (October 25, 2009)

THE AUTOMATIC SLIDING DOOR FOR THE VEHICLE HAVE HAD A NUMBER OF ISSUES IN THE PAST - EITHER RELATED TO NOT OPENING FULLY, NOT CLOSING FULLY OR AUTOMATICALLY CLOSING WHILE OPENING. THE LATTER CAUSES THE DOOR TO CLOSE ON A CHILD'S FINGERS. THE LATEST INCIDENT HAPPENED ON OCTOBER 18, 2009 AT ABOUT 4:13PM. WHILE TRAVELING FROM WILLIAMSBURG, VA BACK TO ROCKVILLE, MD, (ROUTE 64, VA) THE LEFT PASSENGER DOOR OPENED WHILE THE VEHICLE WAS IN MOTION AT APPROX 60 MILES PER HOUR. AS A RESULT, THE DRIVER HAD TO PERFORM AN EMERGENCY STOP ON THE HIGHWA…

Owner-reported narrative. 15,600 miles reported. Look up ODI 10289750 at NHTSA ↗

Owner report 10298228 · 2010-01-05 (January 5, 2010)

THE SLIDING DOORS DO NOT OPEN AND CLOSE PROPERLY. SOMETIMES THEY WORK AND SOMETIMES THEY DO NOT. THEY MAY CLOSE HALF WAY AND THEN GO BACK TO OPEN POSITION AND STAY THERE OR GO BACK TO CLOSED POSITION. THE DRIVER SIDE DOOR CLOSED ON ME ONCE WHEN I WAS STRAPPING MY GRANDSON IN, IT HAD BEEN OPEN AWHILE. LUCKILY I HAD THE KEY ON THE FLOOR IN FRONT OF ME AND USED THE KEY FOB TO OPEN IT. THE DOOR DID NOT OPEN AUTOMATICALLY WHEN IT HIT ME, AS I SUPPOSED IT WOULD. THESE DOORS WERE REPLACED A FEW MONTHS AGO. THE SAME THING HAPPENED WITH THE HATCH D…

Owner-reported narrative. Look up ODI 10298228 at NHTSA ↗

Owner report 10299903 · 2010-01-15 (January 15, 2010)

THE SLIDING DOORS REMAIN IN OPEN POSITION WHEN VAN IS DRIVEN. THEY ARE SUPPOSED TO CLOSE AUTOMATICALLY WHILE SOUNDING AN ALARM. NO ALARM SOUNDS AT ALL THEY JUST STAY OPEN AS I TOOK OFF. *TR

Owner-reported narrative. 12,800 miles reported. Look up ODI 10299903 at NHTSA ↗

Owner report 10303865 · 2010-02-02 (February 2, 2010)

WHILE DRIVING UP AN INCLINE THE VEHICLE BEGAN TO MAKE A GRINDING NOISE. SHORTLY THEREAFTER THE CAR BEGAN SHAKING, WITH THE CHECK ENGINE AND ESC LIGHTS BOTH COMING ON, THEN A SUDDEN STOPPAGE OF ACCELERATION, AND THEN ENGINE SHUT DOWN WHILE THE VEHICLE WAS STILL IN MOTION. THIS CAUSED THE IMMEDIATE LOSS OF STEERING AND THE BRAKES TO GO SOFT. THE VEHICLE SAT FOR 10 MINUTES BEFORE RE-STARTING; HOWEVER, AFTER DRIVING APPROXIMATELY 100 FEET, THE CAR ONCE AGAIN MADE THE GRINDING NOISE, ENGINE AND ESC LIGHT ILLUMINATION, SHAKING, AND THEN SHUT DOWN…

Owner-reported narrative. 39,558 miles reported. Look up ODI 10303865 at NHTSA ↗

Owner report 10323627 · 2010-04-03 (April 3, 2010)

I HAVE A 2008 HYUNDAI ENTOURAGE. THE REAR DRIVER SIDE DOOR DOES NOT OPEN OR CLOSE PROPERLY WITH THE POWER CONTROLS.

Owner-reported narrative. 18,734 miles reported. Look up ODI 10323627 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

13V113000 · Exterior Lighting:Brake Lights:Switch

Reported: 2013-04-01 (April 1, 2013)

Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.

NHTSA campaign record ↗

13V556000 · Suspension:Front:Control Arm:Lower Arm

Reported: 2013-11-06 (November 6, 2013)

Hyundai America Technical Center, Inc. (Hyundai) is recalling certain model year 2007-2008 Hyundai Entourage vehicles manufactured from February 16, 2006, through June 30, 2008 and sold in, or currently registered in, Massachusetts, Maryland, Michigan, New Hampshire, New York, Pennsylvania, Vermont, Wisconsin, Connecticut, Delaware, Iowa, Illinois, Indiana, Maine, Minnesota, Missouri, New Jersey, Ohio, Rhode Island, West Virginia and the District of Columbia. In the affected vehicles, the front lower control arms may fracture due to corrosion resulting from exposure to road salt and water.

Consequence: A fractured control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect the degree of corrosion of the front lower control arms, and will either rustproof or replace them, free of charge. The recall began on January 3, 2014. Owners may contact Hyundai at 1-800-633-5151 or by email at [email protected]. Hyundai's recall number is 115.

NHTSA campaign record ↗

16V843000 · Latches/Locks/Linkages:Hood:Latch

Reported: 2016-11-21 (November 21, 2016)

Hyundai Motor America (Hyundai) is recalling certain model year 2007-2008 Entourage vehicles manufactured February 16, 2006, to June 30, 2008. In the affected vehicles, the secondary hood latch may corrode and bind and remain in the unlatched position when the hood is closed.

Consequence: If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

Remedy: Hyundai will notify all of the owners. For vehicles originally sold, or ever registered, in Alaska, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, Wisconsin, and the District of Columbia, dealers will replace the secondary latch. For vehicles in any other state, dealers will inspect and either lubricate or replace the secondary latch, as necessary, free of charge. Owners may contact Hyundai customer service at 1-800-633-5151. The recall began January 2017. Hyundai's number for this recall is 154.

NHTSA campaign record ↗

20V061000 · Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

Reported: 2020-02-04 (February 4, 2020)

Hyundai Motor America (Hyundai) is recalling certain 2007-2010 Elantra and 2009-2011 Elantra Touring vehicles. On February 21, 2020 Hyundai expanded the recall to include 46,425 model year 2007-2008 Entourage and 2007 Santa Fe vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.

Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the car is turned off, increasing the risk of an injury.

Remedy: Hyundai will notify owners, and dealers will install a relay in the vehicle's main junction box to prevent the risk of an ABS short-circuit while the car is turned off, free of charge. The recall began April 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 188.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

73 unique complaints in this selection. Analysis snapshot: 2026-10-03.

82.2%Usable mileage60 / 73 records

100.0%Valid incident date73 / 73 records

100.0%Valid filing date73 / 73 records

100.0%Ordered incident and filing dates73 / 73 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2006	2007	2008
Electrical System	1100.0% ODI 10504164 · 50,000 mi TL* THE CONTACT OWNS A 2006 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, IT WAS FOUND THAT ALL OF THE BUSHINGS HAD FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000. ..UPDATED 04/18/13 *BF THE CONSUMER STATED AFTER HEARING A STRANGE CREAKING AND CLICKING SOUND OVER A PERIOD OF MONTHS. HE TOOK THE VEHICLE TO THE DEALER TO HAVE IT INSPECTED. THE DEALER STATED THERE WAS A SPLIT IN TH… Look up ODI 10504164 at NHTSA ↗	5123.9% ODI 10179503 · 614 mi WE HAVE AN 07 ENTOURAGE LIMITED WITH A NUMBER OF ELECTRICAL PROBLEMS ,LEFT SIDE SLIDING DOOR WOULDN'T OPEN WITH THE REMOTE, DEALER REPAIRED WITH A NEW DOOR SENSOR,NOW THE DEALER IS KEEPING IT OVER NIGHT BECAUSE OF A PROBLEM WITH THE SAME DOOR WHEN CLOSING AND THEN REOPENING AS SOON AS IT LATCHES,PUT A NEW LATCH ON AND STILL HAVING PROBLEMS SO THEY ARE KEEPING IT OVER NIGHT,RADIO AND SEAT LOOSES MEMORY BUT IT'S SPORADIC SO NO WAY FOR THE DEALERSHIP TO FIND THE PROBLEM,REAR HATCH CLOSED THEN REOPENED BUT HASN'T RECENTLY .THE TRANS. HAS A SHUTTER … Look up ODI 10179503 at NHTSA ↗	1216.4% ODI 10238773 · 126 mi TL*THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. HE ALSO NOTICED THAT THE RADIO/CD/TAPE DECK WOULD NOT PROPERLY LOAD THE TAPES/CD'S. HE TOOK THE VEHICLE TO THE DEALER ON EIGHT OCCASIONS AND THEY REPLACED THE BATTERY, RADIO, AND THE PURGE VALVE DUE TO A POSSIBLE ELECTRIC SHORT IN THE RADIO SYSTEM. HE RECENTLY HAD THE VEHICLE REPAIRED AND IS WAITING TO DETERMINE IF THE REPAIR WAS SUCCESSFUL. THE FAILURE MILEAGE WAS 126 AND CURRENT MILEAGE WAS 5,000. Look up ODI 10238773 at NHTSA ↗
Suspension	1100.0% ODI 10504164 · 50,000 mi TL* THE CONTACT OWNS A 2006 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, IT WAS FOUND THAT ALL OF THE BUSHINGS HAD FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000. ..UPDATED 04/18/13 *BF THE CONSUMER STATED AFTER HEARING A STRANGE CREAKING AND CLICKING SOUND OVER A PERIOD OF MONTHS. HE TOOK THE VEHICLE TO THE DEALER TO HAVE IT INSPECTED. THE DEALER STATED THERE WAS A SPLIT IN TH… Look up ODI 10504164 at NHTSA ↗	3114.6% ODI 10179408 · 100 mi NEW VEHICLE WITH FRONT END VIBRATION/SHIMMY..EXTREMELY UNSAFE TO DRIVE ABOVE 70 MPH, THE ENTIRE STEERING WHEEL SHAKES. ALL CONTENTS AND PASSENGERS IN MINIVAN VIBRATE OR SHAKE. BROUGHT TO DEALERSHIP 2 TIMES. TOTAL OF 12 DAYS. THE 1ST 4 DAYS THEY CHANGED TIRES AND RE-ALIGNED ALL 4 TIRES. DROVE VEHICLLE BACK 3 DAYS LATER. THEY KEPT THE CAR FOR 8 DAYS AND CHANGED AXLE WITH A USED VEHICLE WITH OVER 5000 MILES ON IT, HOPING THAT THE AXLE WAS THE PROBLEM. DROVE FOR 10 MINUTES, STILL VIBRATES ENTIRE VEHICLE FROM 10 MPH AND HIGHER. TEST DROVE BRAND NE… Look up ODI 10179408 at NHTSA ↗	1013.7% ODI 10558931 · 72,000 mi THE PURPOSE OF THIS LETTER IS TO REQUEST NHTSA TO INCLUDE 2008 HYUNDAI ENTOURAGE VEHICLES FROM THE STATE OF VIRGINIA IN THE AGENCY'S RECALL AND REPAIR AUTHORIZATION, NHTSA CAMPAIGN NUMBER 13V556000, COMPONENTS SUSPENSION, AND/OR FRONT LOWER CONTROL ARM CORROSION,' DATED NOVEMBER 06, 2013. I AM THE ORIGINAL OWNER OF A 2008 HYUNDAI ENTOURAGE, PURCHASED IN THE STATE OF VIRGINIA, WITH THE EXACT MECHANICAL PROBLEMS DELINEATED IN THE AGENCYS RECALL AND REPAIR NOTICE AND AUTHORIZATION. ALTHOUGH I LIVED IN VIRGINIA, I WORKED IN WASHINGTON, DC, AND … Look up ODI 10558931 at NHTSA ↗
Structure:Body:Door	00.0% No examples available for this selection.	188.5% ODI 10208394 · 17,050 mi TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE DRIVER SIDE SLIDING DOOR FAILS TO OPEN ONLY WHEN THE EXTERIOR HANDLE IS BEING PULLED. THE FAILURE OCCURS INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TWO TIMES AND THEY STATED THAT THE FAILURE HAD TO BE DUPLICATED MORE THAN ONCE. THE CURRENT MILEAGE WAS 18,060 AND FAILURE MILEAGE WAS 17,050. UPDATED 12/12/07. Look up ODI 10208394 at NHTSA ↗	1013.7% ODI 10289750 · 15,600 mi THE AUTOMATIC SLIDING DOOR FOR THE VEHICLE HAVE HAD A NUMBER OF ISSUES IN THE PAST - EITHER RELATED TO NOT OPENING FULLY, NOT CLOSING FULLY OR AUTOMATICALLY CLOSING WHILE OPENING. THE LATTER CAUSES THE DOOR TO CLOSE ON A CHILD'S FINGERS. THE LATEST INCIDENT HAPPENED ON OCTOBER 18, 2009 AT ABOUT 4:13PM. WHILE TRAVELING FROM WILLIAMSBURG, VA BACK TO ROCKVILLE, MD, (ROUTE 64, VA) THE LEFT PASSENGER DOOR OPENED WHILE THE VEHICLE WAS IN MOTION AT APPROX 60 MILES PER HOUR. AS A RESULT, THE DRIVER HAD TO PERFORM AN EMERGENCY STOP ON THE HIGHWA… Look up ODI 10289750 at NHTSA ↗
Latches/Locks/Linkages	00.0% No examples available for this selection.	209.4% ODI 10211602 · 4,000 mi TLTHE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE POWER SIDE DOORS WOULD NOT OPEN IF THEY ARE WET OR IF ICE ACCUMULATES ON THE DOOR. THE SENSORS AUTOMATICALLY LOCK THE DOORS AND PREVENT THEM FROM OPENING FROM THE EXTERIOR OR PASSENGER COMPARTMENT. THE DEALER COULD NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 4,100. UPDATED 01-15-08. KB UPDATED 01/15/08 *TR Look up ODI 10211602 at NHTSA ↗	79.6% ODI 10257959 · 3,000 mi POWER SLIDING DOORS ON VAN START TO CLOSE THEN POP OPEN ABOUT 6; CAR MAKE A BEEPING SOUND AND THE DOORS HAVE TO BE CLOSED MANUALLY. *TR Look up ODI 10257959 at NHTSA ↗
Service Brakes	00.0% No examples available for this selection.	188.5% ODI 10460983 · 98,000 mi I HAVE CALLED HYUNDAI AND ASKED ABOUT RECALLS, THEY SAY THERE ARE NONE. BUT MY BRAKE LIGHTS CONTINUE TO STAY ON AND MY CEL IS ON AND IT SHOWS A BAD COMPUTER. I FEEL THE COMPUTER SHOULD BE REPLACED BY DEALER NOT AT MY EXPENSE. *JS Look up ODI 10460983 at NHTSA ↗	811.0% ODI 10524529 · 70,060 mi TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE DRIVING ON A HILLY AREA, THE ELECTRONIC STABILITY CONTROL AND THE BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURE ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 09V122000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,060. Look up ODI 10524529 at NHTSA ↗
Structure:Body	00.0% No examples available for this selection.	157.0% ODI 10443812 · 500 mi AUTOMATIC VAN DOORS FAIL TO CLOSE AND REBOUND OPEN. THE VAN HAS BEEN IN MULTIPLE TIMES (OVER 10) THE DOOR ASSEMBLY HAS BEEN REPLACED AT LEAST 5 TIMES AND ALL RECALLS HAVE BEEN FIXED. THIS VAN IS NOT SAFE. THEY ALL NEED TO BE RECALLED TO AVOID SERIOUS INJURY. HYUNDAI IS NOT MAKING THIS VAN ANY LONGER AND HAS GIVEN CONSUMERS LITTLE HOPE TO FIXING THE DOORS ONCE AND FOR ALL. I SAT IN THE PARKING LOT SINGLE DIGIT TEMPS, SNOW AND WIND CHILLS WITH MY YOUNG DAUGHTER WHILE I TRIED AND TRIED TO CLOSE THE DOOR. THEY WILL NOT EVEN CLOSE ON THE MANU… Look up ODI 10443812 at NHTSA ↗	912.3% ODI 10428375 · 6,908 mi THIS VEHICLE HAS BEEN TO THE DEALERSHIP OVER 10 TIMES TO FIX NUMEROUS ISSUES WITH THE AUTOMATIC DOORS. ISSUES INCLUDE NOT OPENING, NOT CLOSING, NOT STOPPING WHEN OBSTRUCTED AND EVEN OPENING WHILE DRIVING. FRIDAY SEPTEMBER 30, 2011 THE VAN WAS PICKED UP FROM THE DEALERSHIP AFTER HAVING THE DOOR FIXED WHEN THE DOOR OPENED ON ITS OWN WHILE BACKING OUT OF THE DRIVEWAY. THE FOLLOWING DAY AFTER EXITING THE HIGHWAY AND PULLING INTO A PARKING LOT THE LEFT PASSENGER DOOR OPENED ON ITS OWN RIGHT AFTER IT WAS PUT INTO PARK. EVEN WITH THE POWER SHUT OF… Look up ODI 10428375 at NHTSA ↗
Engine	00.0% No examples available for this selection.	167.5% ODI 10461336 · 70,000 mi WHEN DRIVING THE CAR IT UNEXPECTEDLY DOES NOT ALLOW ACCELERATION TO OCCUR. THE CAR STALLED WHILE PULLING OUT INTO TRAFFIC CAUSING A NEAR ACCIDENT. HAD TO TURN OFF THE CAR AND RESTART IT. *TR Look up ODI 10461336 at NHTSA ↗	56.8% ODI 10505572 · 72,000 mi TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE ESC AND CHECK ENGINE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS ALSO A COMPLETE LOSS OF ENGINE POWER. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND AFTER WAITING ONE HOUR, THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. Look up ODI 10505572 at NHTSA ↗
Electronic Stability Control (Esc)	00.0% No examples available for this selection.	167.5% ODI 10401122 · 76,800 mi ELECTRICAL PROBLEMS,WITH MY 2007 HYUNDAI ENTOURAGE, DAY ONE THE BATTERY HAD TO BE REPLACED,THEN AT 39,000 PLUS MILES, THE POWER DOOR ON THE LEFT SIDE QUIT WORKING,IT WAS BAD ABOUT RE-OPENING AFTER BEING SHUT. THEN WHEN IT WAS RETURNED ANOTHER PROBLEM WAS CREATED ,THE FIRST TIME MY WIFE LOCKED THE DOORS THE DOOR LOCK NOTIFICATION HORN WAS VERY FAINT.THEY REORDERED A NEW HORN ,NO CHANGE. THE EX-SERVICE MANAGER SAID THAT'S THE WAY IT SHOULD SOUND. MY WIFE AND I AND CHILDREN,FAMILY MEMBERS ALL SAID IT SOUNDED STRANGE. WE DIDN'T MAKE A BIG DEAL OUT … Look up ODI 10401122 at NHTSA ↗	45.5% ODI 10303865 · 39,558 mi WHILE DRIVING UP AN INCLINE THE VEHICLE BEGAN TO MAKE A GRINDING NOISE. SHORTLY THEREAFTER THE CAR BEGAN SHAKING, WITH THE CHECK ENGINE AND ESC LIGHTS BOTH COMING ON, THEN A SUDDEN STOPPAGE OF ACCELERATION, AND THEN ENGINE SHUT DOWN WHILE THE VEHICLE WAS STILL IN MOTION. THIS CAUSED THE IMMEDIATE LOSS OF STEERING AND THE BRAKES TO GO SOFT. THE VEHICLE SAT FOR 10 MINUTES BEFORE RE-STARTING; HOWEVER, AFTER DRIVING APPROXIMATELY 100 FEET, THE CAR ONCE AGAIN MADE THE GRINDING NOISE, ENGINE AND ESC LIGHT ILLUMINATION, SHAKING, AND THEN SHUT DOWN… Look up ODI 10303865 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	30,801–75,086 mi	67,850 mi	10	ODI 10238773 · 126 mi TL*THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. HE ALSO NOTICED THAT THE RADIO/CD/TAPE DECK WOULD NOT PROPERLY LOAD THE TAPES/CD'S. HE TOOK THE VEHICLE TO THE DEALER ON EIGHT OCCASIONS AND THEY REPLACED THE BATTERY, RADIO, AND THE PURGE VALVE DUE TO A POSSIBLE ELECTRIC SHORT IN THE RADIO SYSTEM. HE RECENTLY HAD THE VEHICLE REPAIRED AND IS WAITING TO DETERMINE IF THE REPAIR WAS SUCCESSFUL. THE FAILURE MILEAGE WAS 126 AND CURRENT MILEAGE WAS 5,000. Look up ODI 10238773 at NHTSA ↗ ODI 10323627 · 18,734 mi I HAVE A 2008 HYUNDAI ENTOURAGE. THE REAR DRIVER SIDE DOOR DOES NOT OPEN OR CLOSE PROPERLY WITH THE POWER CONTROLS. Look up ODI 10323627 at NHTSA ↗ ODI 10568849 · 74,442 mi WHILE DRIVING ON INTERSTATE 40 IN MEMPHIS, TN, APPROXIMATELY 2:30 PM ON MARCH 07, 2014, THE ESC INDICATOR LIGHT BECAME ILLUMINATED ON THE DASH-BOARD. MY ATTEMPTS TO EXTINGUISH THE ILLUMINATED ESC LIGHT NUMEROUS TIMES FAILED TO RESET OR EXTINGUISHED THE ESC LIGHT. UPON ARRIVING HOME ABOUT 3:30 PM, I PARKED MY 2008 HYUNDAI ENTOURAGE, TURNED-OFF THE ENGINE AND RESTARTED THE ENGINE. THE ILLUMINATED INDICATOR ESC LIGHT DID NOT INAPPROPRIATELY ILLUMINATE. I INSPECTED THE EXTERIOR LIGHTS ONLY TO LEARN ALL OF THE REAR LIGHTS WERE STILL ILLUMINATED… Look up ODI 10568849 at NHTSA ↗
Structure:Body:Door	15,600–72,000 mi	51,000 mi	9	ODI 10289750 · 15,600 mi THE AUTOMATIC SLIDING DOOR FOR THE VEHICLE HAVE HAD A NUMBER OF ISSUES IN THE PAST - EITHER RELATED TO NOT OPENING FULLY, NOT CLOSING FULLY OR AUTOMATICALLY CLOSING WHILE OPENING. THE LATTER CAUSES THE DOOR TO CLOSE ON A CHILD'S FINGERS. THE LATEST INCIDENT HAPPENED ON OCTOBER 18, 2009 AT ABOUT 4:13PM. WHILE TRAVELING FROM WILLIAMSBURG, VA BACK TO ROCKVILLE, MD, (ROUTE 64, VA) THE LEFT PASSENGER DOOR OPENED WHILE THE VEHICLE WAS IN MOTION AT APPROX 60 MILES PER HOUR. AS A RESULT, THE DRIVER HAD TO PERFORM AN EMERGENCY STOP ON THE HIGHWA… Look up ODI 10289750 at NHTSA ↗ ODI 10299903 · 12,800 mi THE SLIDING DOORS REMAIN IN OPEN POSITION WHEN VAN IS DRIVEN. THEY ARE SUPPOSED TO CLOSE AUTOMATICALLY WHILE SOUNDING AN ALARM. NO ALARM SOUNDS AT ALL THEY JUST STAY OPEN AS I TOOK OFF. TR Look up ODI 10299903 at NHTSA ↗ ODI 10508297 · 54,000 mi POWER SLIDING DOORS ERRATIC OPERATION. CURRENTLY ONE DOOR DOES NOT OPERATE WITH REMOTE OR INSIDE POWER BUTTON. IT WOULD PARTIALLY OPEN THEN CLOSE AUTOMATICALLY, THEN STOPPED OPERATING COMPLETELY. HAVE HAD SIMILAR PROBLEMS IN THE PAST, ADDRESSED BY THE DEALER. NOW IT'S A REPEAT ISSUE. OTHER CUSTOMERS REPORT DOORS OPENING BY THEMSELVES WHILE VEHICLE IS IN MOTION. THIS IS A SAFETY ISSUE AND WARRANTS A SAFETY RECALL. TR Look up ODI 10508297 at NHTSA ↗
Suspension	89,422–136,000 mi	118,419 mi	8	ODI 10558931 · 72,000 mi THE PURPOSE OF THIS LETTER IS TO REQUEST NHTSA TO INCLUDE 2008 HYUNDAI ENTOURAGE VEHICLES FROM THE STATE OF VIRGINIA IN THE AGENCY'S RECALL AND REPAIR AUTHORIZATION, NHTSA CAMPAIGN NUMBER 13V556000, COMPONENTS SUSPENSION, AND/OR FRONT LOWER CONTROL ARM CORROSION,' DATED NOVEMBER 06, 2013. I AM THE ORIGINAL OWNER OF A 2008 HYUNDAI ENTOURAGE, PURCHASED IN THE STATE OF VIRGINIA, WITH THE EXACT MECHANICAL PROBLEMS DELINEATED IN THE AGENCYS RECALL AND REPAIR NOTICE AND AUTHORIZATION. ALTHOUGH I LIVED IN VIRGINIA, I WORKED IN WASHINGTON, DC, AND … Look up ODI 10558931 at NHTSA ↗ ODI 10609172 · 47,000 mi THE VEHICLE HAS BEGUN VIBRATING SIGNIFICANTLY UPON ACCELERATION AND AT HIGHER SPEEDS. I HAVE SINCE HAD THE TIRES ROTATED MULTIPLE TIMES AND BALANCED. I FINALLY TOOK THE VEHICLE IN TO THE DEALERSHIP THIS WEEK (7/8/14) AND THEY RECOMMENDED FRONT BRAKE REPAIR A REPLACEMENT ENGINE INTAKE (UNSURE OF THE ACTUAL NAME) THAT SHOULD TAKE CARE OF THE PROBLEM. AFTER ALMOST $400 IN REPAIRS ALREADY, THEIR POST INSTALLATION TEST DERIVE REVEALED THE SAME VIBRATION ISSUES. THEY HAVE NOW SUGGESTED THAT THEY HAVE IDENTIFIED MASSIVE DETERIORATION IN THE RIGHT … Look up ODI 10609172 at NHTSA ↗ ODI 10630501 · 95,229 mi THIS COMPLAINT IS IN REGARDS TO THE NHTSA CAMPAIGN NUMBER 13V556000-COMPONENT SUSPENSION AND/OR FRONT LOWER CONTROL ARM CORROSION. MY VEHICLE WAS PURCHASED MARCH 2008 AND IS REGISTERED IN VIRGINIA (NOT INCLUDED IN THE RECALL), HOWEVER 90% OF THE MILES ON THIS VEHICLE ARE FROM TRAVELING IN WEST VIRGINIA (WHICH IS INCLUDED IN THE RECALL). I CALLED THE HYUNDAI CUSTOMER SERVICE LINE TO ASK IF MY VAN WAS INCLUDED IN THE RECALL. THEY TOLD ME IT IS NOT INCLUDED IN THE RECALL. THEY WOULD NOT TELL ME WHY IT WAS NOT INCLUDED. MY MECHANIC HAS CHECKED THE … Look up ODI 10630501 at NHTSA ↗
Structure:Body	37,454–118,500 mi	83,000 mi	7	ODI 10428375 · 6,908 mi THIS VEHICLE HAS BEEN TO THE DEALERSHIP OVER 10 TIMES TO FIX NUMEROUS ISSUES WITH THE AUTOMATIC DOORS. ISSUES INCLUDE NOT OPENING, NOT CLOSING, NOT STOPPING WHEN OBSTRUCTED AND EVEN OPENING WHILE DRIVING. FRIDAY SEPTEMBER 30, 2011 THE VAN WAS PICKED UP FROM THE DEALERSHIP AFTER HAVING THE DOOR FIXED WHEN THE DOOR OPENED ON ITS OWN WHILE BACKING OUT OF THE DRIVEWAY. THE FOLLOWING DAY AFTER EXITING THE HIGHWAY AND PULLING INTO A PARKING LOT THE LEFT PASSENGER DOOR OPENED ON ITS OWN RIGHT AFTER IT WAS PUT INTO PARK. EVEN WITH THE POWER SHUT OF… Look up ODI 10428375 at NHTSA ↗ ODI 10586199 · 90,000 mi ON TWO OCCASIONS ON THURSDAY, MAY 1ST THE DRIVER'S SIDE REAR POWER DOOR BECOME UNLOCKED AND SLID OPEN. WE HAVE HAD THE VEHICLE IN FOR SEVERAL RECALLS RELATED TO THIS POWER SLIDING DOOR. WE CONTINUE TO HAVE ISSUES WITH THE DOOR CLOSING AND LOCKING PROPERLY. *TR Look up ODI 10586199 at NHTSA ↗ ODI 10914818 · 83,000 mi I WAS DRIVING MY VAN AT APPROXIMATELY 40 MPH ON A HIGHWAY WHEN HOOD FLEW UP AND BROKE WINDSHIELD I HAVE READ THAT HYUNDAI AND KIA HAVE MULTIPLE RECALLS FOR HOOD SAFETY LATCHES NOT ENGAGING AND THINK THE ENTOURAGE SHOULD BEEN INCLUDED BEFORE THERE ARE ANY ADDITIONAL INCIDENTS Look up ODI 10914818 at NHTSA ↗
Service Brakes	70,060–118,000 mi	99,000 mi	5	ODI 10524529 · 70,060 mi TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE DRIVING ON A HILLY AREA, THE ELECTRONIC STABILITY CONTROL AND THE BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURE ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 09V122000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,060. Look up ODI 10524529 at NHTSA ↗ ODI 10761162 · 138,000 mi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… Look up ODI 10761162 at NHTSA ↗ ODI 11195394 · 35,000 mi TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. WHEN DEPRESSING THE BRAKE PEDAL, IT TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. Look up ODI 11195394 at NHTSA ↗
Latches/Locks/Linkages	17,244–45,758 mi	25,884 mi	6	ODI 10257959 · 3,000 mi POWER SLIDING DOORS ON VAN START TO CLOSE THEN POP OPEN ABOUT 6; CAR MAKE A BEEPING SOUND AND THE DOORS HAVE TO BE CLOSED MANUALLY. TR Look up ODI 10257959 at NHTSA ↗ ODI 10323627 · 18,734 mi I HAVE A 2008 HYUNDAI ENTOURAGE. THE REAR DRIVER SIDE DOOR DOES NOT OPEN OR CLOSE PROPERLY WITH THE POWER CONTROLS. Look up ODI 10323627 at NHTSA ↗ ODI 10329152 · 16,747 mi TL THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE SPEEDS OF 40-45 MPH, THE DRIVERS DOOR OPENED WITHOUT WARRANT. SHE IMMEDIATELY SLOWED DOWN, PULLED OVER TO THE SHOULDER OF THE ROAD AND CLOSED THE DOOR. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE WITHOUT INCIDENT WHERE IT WOULD LATER BE TOWED TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE 16,747. Look up ODI 10329152 at NHTSA ↗
Unknown Or Other	68,000–119,000 mi	109,000 mi	5	ODI 10609172 · 47,000 mi THE VEHICLE HAS BEGUN VIBRATING SIGNIFICANTLY UPON ACCELERATION AND AT HIGHER SPEEDS. I HAVE SINCE HAD THE TIRES ROTATED MULTIPLE TIMES AND BALANCED. I FINALLY TOOK THE VEHICLE IN TO THE DEALERSHIP THIS WEEK (7/8/14) AND THEY RECOMMENDED FRONT BRAKE REPAIR A REPLACEMENT ENGINE INTAKE (UNSURE OF THE ACTUAL NAME) THAT SHOULD TAKE CARE OF THE PROBLEM. AFTER ALMOST $400 IN REPAIRS ALREADY, THEIR POST INSTALLATION TEST DERIVE REVEALED THE SAME VIBRATION ISSUES. THEY HAVE NOW SUGGESTED THAT THEY HAVE IDENTIFIED MASSIVE DETERIORATION IN THE RIGHT … Look up ODI 10609172 at NHTSA ↗ ODI 10895192 · 119,000 mi THE RIGHT REAR SLIDING DOOR DOES NOT STAY LATCHED. IT AUTOMATICALLY SLIDES OPEN WHILE DRIVING. Look up ODI 10895192 at NHTSA ↗ ODI 11031455 · 68,000 mi AFTER CLOSING PASSENGER SIDE SLIDER DOOR SEVERAL TIMES, IT SUDDENLY OPENED AGAIN WITHOUT PUSHING THE CEILING BUTTON ....ON ITS OWN AND I HAD TO FORCE IT SHUT PHYSICALLY. THE VEHICLE WAS IN PARK BUT ENGINE WAS IDLING Look up ODI 11031455 at NHTSA ↗
Engine	89,990–104,000 mi	98,000 mi	5	ODI 10505572 · 72,000 mi TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE ESC AND CHECK ENGINE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS ALSO A COMPLETE LOSS OF ENGINE POWER. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND AFTER WAITING ONE HOUR, THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. Look up ODI 10505572 at NHTSA ↗ ODI 10750099 · 89,990 mi MY WIFE AND I FIRST BROUGHT OUR VEHICLE TO COLUMBIA HYUNDAI/ACURA IN MONTGOMERY, OHIO FOR A SEVERE LOSS OF POWER WHILE SHE WAS DRIVING. THE INCIDENT NEARLY CAUSED MY WIFE AND CHILDREN TO BE REAR-ENDED WHILE TRYING TO ACCELERATE TO HIGHWAY SPEEDS, WHICH IS 65 MPH, HERE IN THE GREATER CINCINNATI AREA ON INTERSTATE 275. HYUNDAI DID WARRANTY THE WORK PERFORMED BY THEIR SERVICE SHOP AT COLUMBIA HYUNDAI, BUT ONLY AFTER IT WAS REVEALED TO ME THAT THE HYUNDAI WARRANTY ONLY APPLIED TO THE ORIGINAL OWNERS. THIS WAS NOT SOMETHING I WAS AWARE OF AND EVEN T… Look up ODI 10750099 at NHTSA ↗ ODI 10850272 · 98,000 mi OUR VEHICLE HAS BEEN FOR REPAIRS TO COLUMBIA HYUNDAI IN MONTGOMERY, OHIO FOUR TIMES IN LESS THAN TWO YEARS. THE MAIN CULPRIT THAT HAS BEEN THE PRIMARY REASON FOR THESE SERVICE REPAIRS HAS BEEN THE CAM PHASERS. THIS TIME, MOST RECENTLY, 16 MAR 2016, I WAS INFORMED BY THE SERVICE DEPARTMENT THAT THE CAM PHASERS WERE IN NEED OF REPLACEMENT ONCE AGAIN. THIS ALSO REQUIRED THE TIMING CHAIN AND TENSIONER TO BE REPLACED WHICH IS IN LINE WITH THE CONTINUED ISSUES WITH THE CAM PHASERS ONGOING ISSUES. ADDITIONALLY, I WAS INFORMED THAT THE OIL CONTROL V… Look up ODI 10850272 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	1	None	ODI 11722453 The contact's cousin owns a 2008 Hyundai Entourage. The contact stated that while driving 60-65 MPH at nighttime under snowy and icy conditions, the hood flew open and struck and shattered the windshield. The vehicle was pulled over to the side of the road, and the hood was closed but failed to latch securely. The vehicle was driven to the residence, where the contact became aware that the hood pistons were bent, and other unknown hood assembly parts were damaged. Additionally, the owner informed the contact that prior to the failure, the hood … Look up ODI 11722453 at NHTSA ↗
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	1	None	ODI 11767985 We are an elderly couple [XXX] old. We were terrified. No warning. I got in my vehicle one morning. It smelled like something burning and the air inside was hazy. We went to our mechanic who discovered the problem and we had to wait 2 weeks before Hyundai would even allow the car to be towed to them because they were "too busy" I am a second owner of this vehicle and never received any recall notice for anything on it.This is an Un-remedied recall 188 ABS module a severe thermal event, melted the casing, exposed internal circuitry and caused … Look up ODI 11767985 at NHTSA ↗
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2007: 49 complaints · 2008: 16 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2007	17	34	49
2008	4	10	16

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2007	202	0	11
2008	73	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Structure:Body:Door	Suspension	Structure:Body	Service Brakes	Latches/Locks/Linkages	Unknown Or Other	Engine
Electrical System	—	2 ODI 10632257 THE DOOR HANDLE JUST FELL OFF OF THE DOOR ON THE LEFT SIDE OF THE CAR. THE AUTOMATIC SLIDING DOOR HAS GIVEN US MANY PROBLEMS, WE HAVE TAKEN IT TO GET IT FIXED AND IT STILL DOES NOT SLIDE PROPERLY. WHEN MY HUSBAND TRIED TO OPEN THE DOOR THE HANDLE JUST FELL OFF. NOW WHAT DO WE DO. TR Look up ODI 10632257 at NHTSA ↗ ODI 11130169 · 100,000 mi TL THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE REAR SLIDING DOORS OPERATED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. PRESTIGE AUTO MART (288 BROADWAY, TAUNTON, MA) WAS CONTACTED, BUT STATED THAT THEY DO NOT REPAIR DOORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT PROVIDED. Look up ODI 11130169 at NHTSA ↗	0	1 ODI 11031455 · 68,000 mi AFTER CLOSING PASSENGER SIDE SLIDER DOOR SEVERAL TIMES, IT SUDDENLY OPENED AGAIN WITHOUT PUSHING THE CEILING BUTTON ....ON ITS OWN AND I HAD TO FORCE IT SHUT PHYSICALLY. THE VEHICLE WAS IN PARK BUT ENGINE WAS IDLING Look up ODI 11031455 at NHTSA ↗	1 ODI 11767985 We are an elderly couple [XXX] old. We were terrified. No warning. I got in my vehicle one morning. It smelled like something burning and the air inside was hazy. We went to our mechanic who discovered the problem and we had to wait 2 weeks before Hyundai would even allow the car to be towed to them because they were "too busy" I am a second owner of this vehicle and never received any recall notice for anything on it.This is an Un-remedied recall 188 ABS module a severe thermal event, melted the casing, exposed internal circuitry and caused … Look up ODI 11767985 at NHTSA ↗	1 ODI 10323627 · 18,734 mi I HAVE A 2008 HYUNDAI ENTOURAGE. THE REAR DRIVER SIDE DOOR DOES NOT OPEN OR CLOSE PROPERLY WITH THE POWER CONTROLS. Look up ODI 10323627 at NHTSA ↗	1 ODI 11031455 · 68,000 mi AFTER CLOSING PASSENGER SIDE SLIDER DOOR SEVERAL TIMES, IT SUDDENLY OPENED AGAIN WITHOUT PUSHING THE CEILING BUTTON ....ON ITS OWN AND I HAD TO FORCE IT SHUT PHYSICALLY. THE VEHICLE WAS IN PARK BUT ENGINE WAS IDLING Look up ODI 11031455 at NHTSA ↗	0
Structure:Body:Door	2 ODI 10632257 THE DOOR HANDLE JUST FELL OFF OF THE DOOR ON THE LEFT SIDE OF THE CAR. THE AUTOMATIC SLIDING DOOR HAS GIVEN US MANY PROBLEMS, WE HAVE TAKEN IT TO GET IT FIXED AND IT STILL DOES NOT SLIDE PROPERLY. WHEN MY HUSBAND TRIED TO OPEN THE DOOR THE HANDLE JUST FELL OFF. NOW WHAT DO WE DO. TR Look up ODI 10632257 at NHTSA ↗ ODI 11130169 · 100,000 mi TL THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE REAR SLIDING DOORS OPERATED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. PRESTIGE AUTO MART (288 BROADWAY, TAUNTON, MA) WAS CONTACTED, BUT STATED THAT THEY DO NOT REPAIR DOORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT PROVIDED. Look up ODI 11130169 at NHTSA ↗	—	0	0	0	0	0	0
Suspension	0	0	—	0	0	0	1 ODI 10609172 · 47,000 mi THE VEHICLE HAS BEGUN VIBRATING SIGNIFICANTLY UPON ACCELERATION AND AT HIGHER SPEEDS. I HAVE SINCE HAD THE TIRES ROTATED MULTIPLE TIMES AND BALANCED. I FINALLY TOOK THE VEHICLE IN TO THE DEALERSHIP THIS WEEK (7/8/14) AND THEY RECOMMENDED FRONT BRAKE REPAIR A REPLACEMENT ENGINE INTAKE (UNSURE OF THE ACTUAL NAME) THAT SHOULD TAKE CARE OF THE PROBLEM. AFTER ALMOST $400 IN REPAIRS ALREADY, THEIR POST INSTALLATION TEST DERIVE REVEALED THE SAME VIBRATION ISSUES. THEY HAVE NOW SUGGESTED THAT THEY HAVE IDENTIFIED MASSIVE DETERIORATION IN THE RIGHT … Look up ODI 10609172 at NHTSA ↗	0
Structure:Body	1 ODI 11031455 · 68,000 mi AFTER CLOSING PASSENGER SIDE SLIDER DOOR SEVERAL TIMES, IT SUDDENLY OPENED AGAIN WITHOUT PUSHING THE CEILING BUTTON ....ON ITS OWN AND I HAD TO FORCE IT SHUT PHYSICALLY. THE VEHICLE WAS IN PARK BUT ENGINE WAS IDLING Look up ODI 11031455 at NHTSA ↗	0	0	—	0	0	2 ODI 11031455 · 68,000 mi AFTER CLOSING PASSENGER SIDE SLIDER DOOR SEVERAL TIMES, IT SUDDENLY OPENED AGAIN WITHOUT PUSHING THE CEILING BUTTON ....ON ITS OWN AND I HAD TO FORCE IT SHUT PHYSICALLY. THE VEHICLE WAS IN PARK BUT ENGINE WAS IDLING Look up ODI 11031455 at NHTSA ↗ ODI 11340540 · 193,560 mi THIS THE 2RD TIME MY. REAR SLIDING DOOR FLEW OPEN WHILE ON HIGHWAY WITH MY GRANDKIDS IN THE CAR .MAJORITY OF THE TIMES THE REAR SLIDING DOORS WILL NOT OPEN THE BUTTONS DO NOT REMOTELY OPEN THE SLIDING DOORS AND THE SLIDING DOORS GET STUCK .ITS REALLY DANGEROUS BECAUSE IF MY GRANDKIDS ARE BACK THERE A DANGER BREAKS OUT THEY ARE MOST LIKELY NOT TO SURVIVE . Look up ODI 11340540 at NHTSA ↗	0
Service Brakes	1 ODI 11767985 We are an elderly couple [XXX] old. We were terrified. No warning. I got in my vehicle one morning. It smelled like something burning and the air inside was hazy. We went to our mechanic who discovered the problem and we had to wait 2 weeks before Hyundai would even allow the car to be towed to them because they were "too busy" I am a second owner of this vehicle and never received any recall notice for anything on it.This is an Un-remedied recall 188 ABS module a severe thermal event, melted the casing, exposed internal circuitry and caused … Look up ODI 11767985 at NHTSA ↗	0	0	0	—	0	0	0
Latches/Locks/Linkages	1 ODI 10323627 · 18,734 mi I HAVE A 2008 HYUNDAI ENTOURAGE. THE REAR DRIVER SIDE DOOR DOES NOT OPEN OR CLOSE PROPERLY WITH THE POWER CONTROLS. Look up ODI 10323627 at NHTSA ↗	0	0	0	0	—	0	0
Unknown Or Other	1 ODI 11031455 · 68,000 mi AFTER CLOSING PASSENGER SIDE SLIDER DOOR SEVERAL TIMES, IT SUDDENLY OPENED AGAIN WITHOUT PUSHING THE CEILING BUTTON ....ON ITS OWN AND I HAD TO FORCE IT SHUT PHYSICALLY. THE VEHICLE WAS IN PARK BUT ENGINE WAS IDLING Look up ODI 11031455 at NHTSA ↗	0	1 ODI 10609172 · 47,000 mi THE VEHICLE HAS BEGUN VIBRATING SIGNIFICANTLY UPON ACCELERATION AND AT HIGHER SPEEDS. I HAVE SINCE HAD THE TIRES ROTATED MULTIPLE TIMES AND BALANCED. I FINALLY TOOK THE VEHICLE IN TO THE DEALERSHIP THIS WEEK (7/8/14) AND THEY RECOMMENDED FRONT BRAKE REPAIR A REPLACEMENT ENGINE INTAKE (UNSURE OF THE ACTUAL NAME) THAT SHOULD TAKE CARE OF THE PROBLEM. AFTER ALMOST $400 IN REPAIRS ALREADY, THEIR POST INSTALLATION TEST DERIVE REVEALED THE SAME VIBRATION ISSUES. THEY HAVE NOW SUGGESTED THAT THEY HAVE IDENTIFIED MASSIVE DETERIORATION IN THE RIGHT … Look up ODI 10609172 at NHTSA ↗	2 ODI 11031455 · 68,000 mi AFTER CLOSING PASSENGER SIDE SLIDER DOOR SEVERAL TIMES, IT SUDDENLY OPENED AGAIN WITHOUT PUSHING THE CEILING BUTTON ....ON ITS OWN AND I HAD TO FORCE IT SHUT PHYSICALLY. THE VEHICLE WAS IN PARK BUT ENGINE WAS IDLING Look up ODI 11031455 at NHTSA ↗ ODI 11340540 · 193,560 mi THIS THE 2RD TIME MY. REAR SLIDING DOOR FLEW OPEN WHILE ON HIGHWAY WITH MY GRANDKIDS IN THE CAR .MAJORITY OF THE TIMES THE REAR SLIDING DOORS WILL NOT OPEN THE BUTTONS DO NOT REMOTELY OPEN THE SLIDING DOORS AND THE SLIDING DOORS GET STUCK .ITS REALLY DANGEROUS BECAUSE IF MY GRANDKIDS ARE BACK THERE A DANGER BREAKS OUT THEY ARE MOST LIKELY NOT TO SURVIVE . Look up ODI 11340540 at NHTSA ↗	0	0	—	1 ODI 11110123 · 109,000 mi VEHICLE WAS PARKED IN THE DRIVEWAY, NOT DRIVEN FOR APPROXIMATELY ONE WEEK. THE ENGINE COMPARTMENT STARTED SMOKING THEN ERUPTED IN FLAMES. Look up ODI 11110123 at NHTSA ↗
Engine	0	0	0	0	0	0	1 ODI 11110123 · 109,000 mi VEHICLE WAS PARKED IN THE DRIVEWAY, NOT DRIVEN FOR APPROXIMATELY ONE WEEK. THE ENGINE COMPARTMENT STARTED SMOKING THEN ERUPTED IN FLAMES. Look up ODI 11110123 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

5 patterns with matching reports.

Warning lights and dashboard alerts

10 mentions · 13.7% of complaints

Median mileage: 58,500 mi (10 usable records).

ODI 10303865 · 39,558 mi

Look up ODI 10303865 at NHTSA ↗

ODI 10350190 · 25,000 mi

VEHICLE SURGES, THE MOTOR WILL REV UP AND DOWN BETWEEN 500 AND 1400 RPMS ALMOST STALLING. WHEN STOPPED AT A RED LIGHT OR STOP SIGN WITH THE VEHICLE IN GEAR THE VAN WILL SURGE AND MOVE YOU AHEAD 2-3 INCHES WITH THE BRAKES APPLIED. THE VEHICLE WILL SURGE AT DIFFERENT SPEEDS WITH IT IN REVERSE WITH NO ONE TOUCHING THE GAS PEDAL. THE CHECK ENGINE LIGHT HAS NEVER COME ON. THE VAN ALSO WILL ACT AS IF IT HAS NO POWER OR NOT GETTING ENOUGH FUEL WHEN FIRST TAKING OFF THEN IT WILL TAKE OFF LIKE ITS GOT A TURBO. ITS TOUGH TO DRIVE THIS VEHICLE SAFELY AND …

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ODI 10473876 · 50,000 mi

TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE DOOR AJAR WARNING LIGHT ILLUMINATED AND A BELL CHIMED FROM THE CONTROL PANEL INTERMITTENTLY. THE CONTACT ALSO STATED THE DRIVER'S SIDE SLIDING DOOR FAILED TO LOCK AUTOMATICALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVEN TIMES. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 68,000.

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Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

6 mentions · 8.2% of complaints

Median mileage: 64,774 mi (6 usable records).

ODI 10303865 · 39,558 mi

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ODI 10350190 · 25,000 mi

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ODI 10622476 · 32,200 mi

THE DEALER SAYS THIS HAPPENS WHEN THE GAS CAP IS NOT ON PROPERLY CLOSED. THE CHECK ENGINE LIGHT COMES ON AND THE ESC LIGHT COMES ON. THIS CAUSES THE CAR TO LOSE POWER AND ALMOST STALL. THE ONLY WAY TO GET THE ENGINE RUNNING RIGHT AGAIN IS TO TURN IT OFF AND RESTART AFTER ABOUT 30 SECONDS. THIS FIRST HAPPENED TO ME ON THE BQE IN BROOKLYN. THIS WAS IN 2011 3 MONTHS AFTER I PURCHASED THE CAR USED FROM THE HYUNDAI DEALER SECOND HAND. LAST WEEK IT HAPPENED 3 TIMES. I WAS AT A STOPLIGHT AND WHEN I STARTED UP THE CHECK ENGINE LIGHT WENT ON AND …

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Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

3 mentions · 4.1% of complaints

Median mileage: 110,000 mi (3 usable records).

ODI 10622476 · 32,200 mi

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ODI 10691494 · 110,000 mi

TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.

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ODI 10761162 · 138,000 mi

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…

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Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

1 mentions · 1.4% of complaints

Median mileage: 35,000 mi (1 usable records).

ODI 11195394 · 35,000 mi

TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. WHEN DEPRESSING THE BRAKE PEDAL, IT TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

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Matching rule

Hard or delayed shifting

1 mentions · 1.4% of complaints

Median mileage: Unavailable (0 usable records).

ODI 10630518

THIS IS A COMPLAINT ABOUT THE CAMBERS ON THIS VEHICLE. ON MANY OCCASIONS SINCE BUYING THIS VEHICLE I HAVE EXPERIENCED THE FOLLOWING IN LEFT HAND TURNS AT 45 - 55 MPH. WHEN TRYING TO PASS A VEHICLE, WHEN I TURNED THE STEERING WHEEL TO THE LEFT TO MOVE INTO THE LEFT PASSING LANE SOMETHING JERKED THE WHEEL FURTHER TO THE LEFT AND HAS NEARLY CAUSED ME TO RUN OFF THE ROAD ON THE OTHER SIDE. THE FIRST TIME IT HAPPENED AT ABOUT 20,000 MILES. THIS HAS ALSO HAPPENED WHEN TRAVELING DOWN THE MOUNTAINS IN WEST VIRGINIA IN SHARP LEFT HAND TURNS . MY CONCER…

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Matching rule