2010 Ic Bus BE: complaints, problems and recalls

Reported: 2009-07-28 (July 28, 2009)

NAVISTAR IS RECALLING 630 MODEL YEAR 2009 AND 2010 IC SCHOOL AND COMMERCIAL BUSES MANUFACTURED BETWEEN FEBRUARY 1, 2008 AND JULY 6, 2009, EQUIPPED WITH TRANS/AIR AIR CONDITIONING SYSTEMS. EACH TRANS/AIR SYSTEM COMES WITH AN ELECTRICAL KIT AND EC PC BOARD WHICH IF IMPROPERLY INSTALLED COULD OVERHEAT.

Consequence: OVERHEATING OF THE PC BOARD COULD RESULT IN A FIRE.

Remedy: NAVISTAR WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY TRANS/AIR. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT SEPTEMBER 11, 2009. OWNERS MAY CONTACT TRANS/AIR WARRANT AND SERVICE DEPARTMENT AT 1-800-673-2448 OR NAVISTAR TOLL-FREE AT 1-800-448-7825.

Reported: 2009-07-28 (July 28, 2009)

NAVISTAR IS RECALLING 3,449 IC SCHOOL BUSES MANUFACTURED BETWEEN MARCH 1, 2008 AND FEBRUARY 1, 2009, EQUIPPED WITH SPECIALTY MANUFACTURING, INC. (SMI) 000290 LED LIGHT KITS. A CHANGE TO THE WIRE USED IN THE LED LIGHT KITS MAY REDUCE THE EFFECTIVE LIFE OF THE LIGHTS USED ON THE STOP ARMS. THE LIGHTS MAY STOP FUNCTIONING WITHOUT WARNING.

Consequence: SHOULD THE LED LIGHTS STOP FUNCTIONING, VISIBILITY OF A STOPPED BUS WOULD BE DECREASED, POSSIBLY ENDANGERING A CHILD OR PEDESTRIAN TO INJURY BY PASSING VEHICLES.

Remedy: NAVISTAR WILL NOTIFY OWNERS AND THE BUSES WILL BE REPAIRED FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY SMI. THE SAFETY RECALL BEGAN ON SEPTEMBER 19, 2009. OWNERS MAY CONTACT SMI WARRANTY SERVICE AT 1-800-951-7867 OR NAVISTAR TOLL-FREE AT 1-800-448-7825.

Reported: 2010-03-16 (March 16, 2010)

NAVISTAR HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2010 AND 2011 IC CE, BE, AND FE SCHOOL BUSES MANUFACTURED FROM NOVEMBER 19, 2003 THROUGH FEBRUARY 9, 2010. THE PARKING BRAKE MAY RELEASE IF THE BRAKE SYSTEM ELECTRONIC CONTROL UNIT SOFTWARE MISINTERPRETS INPUT SIGNALS GENERATED FROM CYCLING THE IGNITION SWITCH MORE THAN ONCE AT A SPECIFIC FREQUENCY.

Consequence: RELEASE OF THE PARKING BRAKE MAY CAUSE SUDDEN, UNEXPECTED SHIFT IN VEHICLE POSITION POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL DAMAGE, OR DEATH.

Remedy: NAVISTAR WILL NOTIFY OWNERS AND WILL REPAIR THE BUSES BY REPROGRAMMING THE VEHICLE'S BRAKE SYSTEM ECU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2010. OWNERS MAY CONTACT NAVISTAR AT 1-260-461-1890.

Reported: 2010-03-16 (March 16, 2010)

NAVISTAR HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2010 AND 2011 IC CE, HC, AND BE COMMERCIAL BUSES AND INTERNATIONAL 1300, 3200, 3300, 4100, 4200, 4300, 4400, AND MXT TRUCKS MANUFACTURED FROM NOVEMBER 19, 2003 THROUGH FEBRUARY 9, 2010. THE PARKING BRAKE MAY RELEASE IF THE BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) SOFTWARE MISINTERPRETS INPUT SIGNALS GENERATED FROM CYCLING THE IGNITION SWITCH MORE THAN ONCE AT A SPECIFIC FREQUENCY.

Consequence: RELEASE OF THE PARKING BRAKE MAY CAUSE SUDDEN, UNEXPECTED SHIFT IN VEHICLE POSITION POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL DAMAGE, OR DEATH.

Remedy: NAVISTAR WILL NOTIFY OWNERS AND WILL REPAIR THE VEHICLES BY REPROGRAMMING THE VEHICLE'S BRAKE SYSTEM ECU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 14, 2010. OWNERS MAY CONTACT NAVISTAR AT 1-260-461-1890.

Reported: 2010-06-14 (June 14, 2010)

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 IC CE, FE, RE, AND BE MODEL SCHOOL BUSES MANUFACTURED FROM DECEMBER 10, 2007 THROUGH JANUARY 12, 2010 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.

Remedy: NAVISTAR IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON JULY 1, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR NAVISTAR AT 1-800-448-7825.

Reported: 2010-06-14 (June 14, 2010)

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 IC CE, FE, RE, AND BE MODEL NON SCHOOL BUSES MANUFACTURED FROM DECEMBER 10, 2007 THROUGH JANUARY 12, 2010 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.

Remedy: NAVISTAR IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON JULY 1, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR NAVISTAR AT 1-800-448-7825.

Reported: 2010-06-14 (June 14, 2010)

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2010 IC BE AND CE SCHOOL BUSES MANUFACTURED FROM APRIL 22 THROUGH MAY 14, 2009, AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

Consequence: WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

Remedy: NAVISTAR WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JUNE 27, 2011. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR NAVISTAR AT 1-800-448-7825.

Reported: 2011-07-21 (July 21, 2011)

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2012 IC BE, CE, AND FE SCHOOL BUSES MANUFACTURED FROM NOVEMBER 1, 2006, THROUGH MAY 2, 2011. THE REFLECTIVE TAPE FOR THE REAR EXIT DOOR MAY NOT HAVE BEEN TOTALLY COMPLETED. ACCORDINGLY, THE BUSES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE."

Consequence: THIS NONCOMPLIANCE MAY REDUCE CONSPICUITY OF THE REAR DOOR, REDUCING THE ABILITY OF EMERGENCY PERSONNEL TO IDENTIFY AND GAIN ACCESS TO THE REAR EXIT DURING AN EMERGENCY, POSSIBLY INCREASING THE OCCUPANT'S RISK OF PERSONAL INJURY OR DEATH DURING AN EMERGENCY.

Remedy: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE BUSES AND ADD REFLECTIVE TAPE IF NECESSARY. THE SAFETY RECALL BEGAN ON AUGUST 3, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

Reported: 2011-08-18 (August 18, 2011)

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2007-2012 IC CE AND BE SCHOOL BUSES MANUFACTURED FROM JUNE 27, 2006, THROUGH MARCH 23, 2011, EQUIPPED WITH A MAXXFORCE 7 ENGINE FEATURE CODE 12NTH, 12NTD, 12NTE, 12NTG, 12VYY, OR 12627 AND ALTERNATOR FEATURE CODE 0008GGR, 0008GGM, 0008GWX, OR 0008GEL. THE POSITIVE ALTERNATOR CABLE MAY RUB ON THE ENGINE CONTROL MODULE MOUNTING BRACKET, POSSIBLY CHAFING ITS INSULATION AND CAUSING AN ELECTRICAL SHORT.

Consequence: AN ELECTRICAL SHORT MAY CAUSE A VEHICLE FIRE POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Remedy: NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE, IF NECESSARY, THE ALTERNATOR CABLE AND THE INSTALLATION OF THE TIE STRAPS TO ROUTE THE ALTERNATOR CABLE AWAY FROM THE ENGINE CONTROL MODULE MOUNTING BRACKET. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 27, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

Reported: 2011-08-18 (August 18, 2011)

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2007-2012 IC CE AND BE COMMERCIAL BUSES MANUFACTURED FROM JUNE 27, 2006, THROUGH MARCH 23, 2011, EQUIPPED WITH A MAXXFORCE 7 ENGINE FEATURE CODE 12NTH, 12NTD, 12NTE, 12NTG, 12VYY, OR 12627 AND ALTERNATOR FEATURE CODE 0008GGR, 0008GGM, 0008GWX, OR 0008GEL. THE POSITIVE ALTERNATOR CABLE MAY RUB ON THE ENGINE CONTROL MODULE MOUNTING BRACKET, POSSIBLY CHAFING ITS INSULATION AND CAUSING AN ELECTRICAL SHORT.

Consequence: AN ELECTRICAL SHORT MAY CAUSE A VEHICLE FIRE POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Remedy: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL INSPECT AND REPLACE, IF NECESSARY, THE ALTERNATOR CABLE. TIE STRAPS WILL BE INSTALLED TO ROUTE THE ALTERNATOR CABLE AWAY FROM THE ENGINE CONTROL MODULE MOUNTING BRACKET. THESE REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 27, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

Reported: 2015-12-22 (December 22, 2015)

Navistar, Inc. is recalling certain model year 2007-2015 IC BE and CE school buses, 2013-2015 IC AE school buses, 2007-2011 IC FE school buses, and 2007-2014 IC RE school buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: Navistar will notify the purchasers of the lifts, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on February 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.