2012 Infiniti M: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
2 distinct recall campaigns
8 mi median reported failure mileage
Scope: 2012 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
Most common problems
Suspension is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 1 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension | 1 |
| Wheels | 1 |
Suspension: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 1 |
2012: 1
Pattern summary
Suspension leads the component reports. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10443392 · 2012-01-11 (January 11, 2012)
I WAS DISAPPOINTED WITH MY 2012 INFINITI M37X PURCHASED ON 1/3/2012 AT INFINITI. MY SAFETY WAS PUT AT RISK WITH THIS VEHICLE. I TOOK DELIVERY OF MY NEW M37X ON THE NIGHT OF 1/4/2012. UPON DELIVERY, I DROVE AT HIGHWAY SPEEDS(65 MPH). THE CAR WAS VIBRATING CONSTANTLY, AND I FELT THE VIBRATIONS PROMINENTLY THROUGH THE STEERING WHEEL. WITHIN TWELVE HOURS OF DELIVERY, I CONTACTED INFINITI ABOUT THE SAFETY ISSUES VIA EMAIL AND TELEPHONE. ON 1/5/2012, I BROUGHT THE VEHICLE TO THE SERVICE DEPARTMENT AT INFINITI. INFINITI DIAGNOSED THE VEHICLE AND DISCO…
Owner-reported narrative. 8 miles reported. Look up ODI 10443392 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
11V592000 · Engine And Engine Cooling
Reported: 2011-12-19 (December 19, 2011)
NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 INFINITI FX, MODEL YEAR 2012 INFINITI M, MODEL YEAR 2011-2012 NISSAN FRONTIER, MODEL YEAR 2011-2012 NISSAN XTERRA, MODEL YEAR 2011-2012 NISSAN PATHFINDER, AND MODEL YEAR 2012 NISSAN NV VEHICLES. SOME OF THE BOLTS THAT CONNECT THE ENGINE OIL COOLER AND THE ENGINE OIL FILTER TO THE ENGINE IN THESE VEHICLES MAY HAVE BEEN MANUFACTURED TO BELOW SPECIFICATION STRENGTH. AS A RESULT, THE BOLT MAY BREAK AT THE OIL FILTER ATTACHMENT POINT AND CAN CAUSE AN ENGINE OIL LEAK.
Consequence: IF THERE IS AN ENGINE OIL LEAK, THE ENGINE OIL PRESSURE WOULD DROP AND THE ENGINE COULD SEIZE, INCREASING THE RISK OF A CRASH.
Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE CONNECTOR BOLTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 30, 2012. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
NHTSA campaign record ↗12V069000 · Fuel System, Gasoline
Reported: 2012-02-24 (February 24, 2012)
NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 JUKE, INFINITI QX AND INFINITI M VEHICLES. THE FUEL PRESSURE SENSORS MAY NOT HAVE BEEN TIGHTENED TO THE CORRECT SPECIFICATION. AS A RESULT, THE FUEL PRESSURE SENSOR MAY LOOSEN DUE TO HEAT AND VIBRATION CAUSING FUEL TO LEAK.
Consequence: FUEL MAY LEAK FROM THE PRESSURE SENSOR, INCREASING THE RISK OF A FIRE.
Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FUEL PRESSURE SENSORS, AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-09-30.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2003 | 2004 | 2007 | 2008 | 2009 | 2011 | 2012 |
|---|---|---|---|---|---|---|---|
| Fuel System, Gasoline | 2100.0%ODI 10430189 · 62,500 miPURCHASED CAR FROM MARIN INFINITI IN AUGUST, 2011. NEXT DAY CAR STALLED DRIVING IN A 50 MPH ZONE AND HAD TO BE COASTED TO SIDE OF THE ROAD ACROSS TRAFFIC. FUEL GAUGE WAS FOUND TO BE INACCURATE, GAS TANK WAS EMPTY WHEN GAUGE STATED 7/8 FULL. MARIN INFINITI WAS UNABLE TO ASSIST. FUEL SENDING UNIT WAS REPLACED FOR $400. GAS GAUGE CONTINUED TO BE INACCURATE, GIVING FALSE READINGS AND EVEN INCREASING AND DECREASING READINGS AS THE CAR WAS DRIVEN. MY MECHANIC CALLED A LOCAL INFINITI DEALER WHO STATED THIS WAS A KNOWN PROBLEM AND COULD ONLY BE CURED … | 2100.0%ODI 10445823 · 62,000 miGAS GAUGE ASSEMBLY WAS GIVING INCORRECT AMOUNT OF FUEL IN THE TANK. I RAN OUT OF GAS AND WAS STRANDED BACK IN 2009. HAD INFINITI REPLACE AND FIXED THE UNIT. NOW TWO YEARS AND ABOUT 20K MILES LATER THE FUEL GAUGE ASSEMBLY IS NOT WORKING AGAIN AS CONFIRMED BY INFINITI SERVICE TODAY (1/30/2012). I'VE READ MANY POST WHERE THIS SEEMS TO BE AN ISSUE WITH THE 2003-2004 M45 MODELS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Power Train | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 10442230I RECENTLY BOUGHT A 2009 INFINITI M35. MY VEHICLE AND PROBABLY MANY OTHER 2009 INFINITIS WITH THE 7-SPEED TRANSMISSION HAS THE FOLLOWING ISSUES: 1) HARSH DOWNSHIFTS: THE VEHICLE SUDDENLY DOWNSHIFTS AND THIS ACTION BRAKES THE VEHICLE SIGNIFICANTLY WITHOUT THE DRIVER'S WILL. IF THERE IS ANOTHER VEHICLE FOLLOWING CLOSELY IT MIGHT CRASH THE INFINITI FROM BEHIND. 2) LAG OF POWER: SOMETIMES THE CAR IS "SEARCHING" FOR THE RIGHT GEAR, RESULTING IN A LAG OF POWER. THIS IS VERY DANGEROUS ESPECIALLY WHILE MERGING INTO HIGHWAYS SINCE THE CAR SOMETIM… | 240.0%ODI 10427671 · 1,700 miI HAVE CONCERNING ISSUES WITH THE TRANSMISSION OF THIS VEHICLE SINCE PURCHASE 8/27/2010. THE TRANSMISSION HAS MAJOR HESITATION WHEN ACCELERATING, SLOWING DOWN AND WITH EVERDAY USE(JERKY FEELING IN CITY TRAFFIC) NO MATTER WHAT DRIVE MODE IS USED I.E SPORT, NORMAL, ECO, SNOW MODES. WHETHER YOU PULL OUT TO PASS ON THE FREEWAY OR,PASS BICYCLE ON A NARROW 2 LANE ROAD, AT RESIDENTIAL SPEEDS, THE TRANSMISSION HESITATES DRAMATICALLY(2-5 SECONDS),ACTUALLY TO THE POINT I DON'T FEEL SAFE WITH THIS VEHICLE. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER 4… | 00.0%No examples available for this selection. |
| Electrical System | 2100.0%ODI 10430189 · 62,500 miPURCHASED CAR FROM MARIN INFINITI IN AUGUST, 2011. NEXT DAY CAR STALLED DRIVING IN A 50 MPH ZONE AND HAD TO BE COASTED TO SIDE OF THE ROAD ACROSS TRAFFIC. FUEL GAUGE WAS FOUND TO BE INACCURATE, GAS TANK WAS EMPTY WHEN GAUGE STATED 7/8 FULL. MARIN INFINITI WAS UNABLE TO ASSIST. FUEL SENDING UNIT WAS REPLACED FOR $400. GAS GAUGE CONTINUED TO BE INACCURATE, GIVING FALSE READINGS AND EVEN INCREASING AND DECREASING READINGS AS THE CAR WAS DRIVEN. MY MECHANIC CALLED A LOCAL INFINITI DEALER WHO STATED THIS WAS A KNOWN PROBLEM AND COULD ONLY BE CURED … | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Steering | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 10434047 · 45,000 miMY 2008 INFINITI M35X WANDERS EXCESSIVELY WHEN IT ENCOUNTERS UNEVEN PAVEMENT SURFACES. THIS REQUIURES NEAR CONSTANT ACTIVE CORRECTION TO KEEP THE CAR WITHIN THE LANE. *TR | 00.0%No examples available for this selection. | 120.0%ODI 10379638 · 1,000 miDIFFICULTY IN STEERING A NEW 2011 INFINITY M37S. *TR | 00.0%No examples available for this selection. |
| Air Bags | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 120.0%ODI 104285302011 INFINITI M37X. CONSUMER WRITES IN REGARDS TO AIR BAG LIGHT ILLUMINATING. *TGW THE CONSUMER STATED WITH THE LIGHT BEING ON, THERE IS NO PROTECTION FOR THE PASSENGER. THE LIGHT STAYED ON DURING VARIOUS TRIPS, FOR FIVE MINUTES, THREE MINUTES AND 13 MINUTES. WHEN THE CONSUMER SHUT THE VEHICLE OFF AND STARTED IT AGAIN, THE LIGHT ILLUMINATED AND THEN WENT OUT. WITHIN A COUPLE OF MINUTES, THE LIGHT CAME BACK ON AND STAYED ON FOR 11 MINUTES. *JB | 00.0%No examples available for this selection. |
| Engine And Engine Cooling | 150.0%ODI 10445909 · 88,009 miCAR SHOWED OVER HALF TANK OF GAS THEN BEGAN SPUDDERING AND STALLED IN THE MIDDLE OF TRAFFIC. ADDED GAS, CAR STARTS AND RUNS FINE. *TT | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Equipment | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 133.3%ODI 104594132011 INFINITI M37X. CONSUMER WRITES IN REGARDS TO FAILED VOICE RECOGNITION BLUETOOTH SYSTEM *TGW THE CONSUMER STATED WHEN HE ATTEMPTED TO SYNC HIS I-PHONE TO THE BLUETOOTH SYSTEM, HE IMMEDIATELY FOUND THERE WERE NUMEROUS FAILURES IN THE VOICE RECOGNITION BLUETOOTH SYSTEM. HE TOOK THE VEHICLE BACK TO THE DEALER ON AT LEAST THREE OCCASIONS WHERE THE DEALER TRIED TO HELP HIM WITH THE SPEECH PATTERNS. THE DEALER VERIFIED THE ERROR AND ALSO REPLACED THE MICROPHONE IN THE VOICE RECOGNITION BLUETOOTH SYSTEM. THE SYSTEM FAILED APPROXIMATELY 1 OUT OF 4… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Latches/Locks/Linkages:Doors:Latch | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 133.3%ODI 10185321INFINITI M45 - 2007. WHEN THE DOORS ARE LOCKED, YOU CANNOT OPEN THE DOORS WITH THE HANDLE, UNLESS YOU PHYSICALLY UNLOCK THE DOORS FIRST. I BELIEVE IN AN EMERGENCY, AN OCCUPANT IN THE CAR COULD PANIC AND NOT GET OUT. THEY WOULD BELIEVE THEY ARE TRAPPED IN THE CAR. THE CAR DOES NOT AUTOMATICALLY LOCK WHEN YOU PUT IT INTO GEAR OR START THE CAR, LIKE MOST OTHER MAKES. THIS POTENTIALLY COULD LEAD TO THIS VEHICLE BEING CARJACKED MORE THAN OTHERS, SINCE MANY PEOPLE FORGET TO LOCK THEIR DOORS. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Suspension | Too few reports for a range | 8 mi | 1 (sparse) | ODI 10443392 · 8 miI WAS DISAPPOINTED WITH MY 2012 INFINITI M37X PURCHASED ON 1/3/2012 AT INFINITI. MY SAFETY WAS PUT AT RISK WITH THIS VEHICLE. I TOOK DELIVERY OF MY NEW M37X ON THE NIGHT OF 1/4/2012. UPON DELIVERY, I DROVE AT HIGHWAY SPEEDS(65 MPH). THE CAR WAS VIBRATING CONSTANTLY, AND I FELT THE VIBRATIONS PROMINENTLY THROUGH THE STEERING WHEEL. WITHIN TWELVE HOURS OF DELIVERY, I CONTACTED INFINITI ABOUT THE SAFETY ISSUES VIA EMAIL AND TELEPHONE. ON 1/5/2012, I BROUGHT THE VEHICLE TO THE SERVICE DEPARTMENT AT INFINITI. INFINITI DIAGNOSED THE VEHICLE AND DISCO… |
| Wheels | Too few reports for a range | 8 mi | 1 (sparse) | ODI 10443392 · 8 miI WAS DISAPPOINTED WITH MY 2012 INFINITI M37X PURCHASED ON 1/3/2012 AT INFINITI. MY SAFETY WAS PUT AT RISK WITH THIS VEHICLE. I TOOK DELIVERY OF MY NEW M37X ON THE NIGHT OF 1/4/2012. UPON DELIVERY, I DROVE AT HIGHWAY SPEEDS(65 MPH). THE CAR WAS VIBRATING CONSTANTLY, AND I FELT THE VIBRATIONS PROMINENTLY THROUGH THE STEERING WHEEL. WITHIN TWELVE HOURS OF DELIVERY, I CONTACTED INFINITI ABOUT THE SAFETY ISSUES VIA EMAIL AND TELEPHONE. ON 1/5/2012, I BROUGHT THE VEHICLE TO THE SERVICE DEPARTMENT AT INFINITI. INFINITI DIAGNOSED THE VEHICLE AND DISCO… |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-10 | 0 | None | No examples available for this selection. |
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2011: 1 complaints · 2012: 1 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2011 | 1 | 1 | 1 |
| 2012 | 1 | 1 | 1 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2011 | 1 | 0 | 4 |
| 2012 | 1 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Suspension | Wheels |
|---|---|---|
| Suspension | — | 1ODI 10443392 · 8 miI WAS DISAPPOINTED WITH MY 2012 INFINITI M37X PURCHASED ON 1/3/2012 AT INFINITI. MY SAFETY WAS PUT AT RISK WITH THIS VEHICLE. I TOOK DELIVERY OF MY NEW M37X ON THE NIGHT OF 1/4/2012. UPON DELIVERY, I DROVE AT HIGHWAY SPEEDS(65 MPH). THE CAR WAS VIBRATING CONSTANTLY, AND I FELT THE VIBRATIONS PROMINENTLY THROUGH THE STEERING WHEEL. WITHIN TWELVE HOURS OF DELIVERY, I CONTACTED INFINITI ABOUT THE SAFETY ISSUES VIA EMAIL AND TELEPHONE. ON 1/5/2012, I BROUGHT THE VEHICLE TO THE SERVICE DEPARTMENT AT INFINITI. INFINITI DIAGNOSED THE VEHICLE AND DISCO… |
| Wheels | 1ODI 10443392 · 8 miI WAS DISAPPOINTED WITH MY 2012 INFINITI M37X PURCHASED ON 1/3/2012 AT INFINITI. MY SAFETY WAS PUT AT RISK WITH THIS VEHICLE. I TOOK DELIVERY OF MY NEW M37X ON THE NIGHT OF 1/4/2012. UPON DELIVERY, I DROVE AT HIGHWAY SPEEDS(65 MPH). THE CAR WAS VIBRATING CONSTANTLY, AND I FELT THE VIBRATIONS PROMINENTLY THROUGH THE STEERING WHEEL. WITHIN TWELVE HOURS OF DELIVERY, I CONTACTED INFINITI ABOUT THE SAFETY ISSUES VIA EMAIL AND TELEPHONE. ON 1/5/2012, I BROUGHT THE VEHICLE TO THE SERVICE DEPARTMENT AT INFINITI. INFINITI DIAGNOSED THE VEHICLE AND DISCO… | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.