2002 International 4000: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2002 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Most common problems
Equipment is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Equipment | 1 |
Equipment: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2007 | 1 |
2007: 1
Pattern summary
Equipment leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10196090 · 2007-07-11 (July 11, 2007)
TL*THE CONTACT OWNS A 2002 INTERNATIONAL 4000. THE VEHICLE WAS ATTACHED TO THE BED OF THE TOW TRUCK. THE WINCH POPPED AND CAUSED THE VEHICLE TO ROLL OFF THE BED AND CRASH INTO ANOTHER VEHICLE. NO VEHICLE INFORMATION WAS AVAILABLE.
Owner-reported narrative. Look up ODI 10196090 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
02V241002 · Service Brakes, Air:Supply:Check Valve
Reported: 2002-09-20 (September 20, 2002)
ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH BENDIX TC-7 TRAILER CONTROL HAND-OPERATED VALVE WITH PUSH-TO-CONNECT FITTINGS. THE DELIVERY PORT IN THE VALVE BODY MAY BE PARTIALLY BLOCKED DUE TO A PROBLEM DURING THE MODING PROCESS.
Consequence: SUCH BLOCKAGE MAY SLOW THE DELIVERY AND EXHAUST OF AIR TO AND FROM THE TRAILER BRAKES WHEN THEY ARE OPERATED BY THIS HAND-OPERATED TRAILER CONTROL VALVE.
Remedy: INTERNATIONAL WILL REPLACE THE HAND-OPERATED CONTROL VALVES. OWNER NOTIFICATION BEGAN DECEMBER 31, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
NHTSA campaign record ↗03V193000 · Suspension:Front:Hub
Reported: 2003-05-21 (May 21, 2003)
ON CERTAIN HEAVY AND MEDIUM DUTY TRUCKS AND BUSES EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.
Consequence: SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.
Remedy: DEALERS WILL REPLACE ALL FRONT AXLE HUBS. OWNER NOTIFICATION BEGAN ON NOVEMBER 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
NHTSA campaign record ↗08V258000 · Electrical System
Reported: 2008-06-05 (June 5, 2008)
NAVISTAR IS RECALLING 51,588 HEAVY TRUCKS, COMMERCIAL BUSES AND SCHOOL BUSES MANUFACTURED BETWEEN NOVEMBER 21, 2000 AND MAY 21, 2008, EQUIPPED WITH ONE OR MORE REMOTE POWER MODULES. THE POTTING MATERIAL THAT ENCAPSULATES THE CIRCUIT BOARD OF THE VEHICLE'S REMOTE POWER MODULE MAY NOT SUFFICIENTLY SEAL THE CIRCUIT BOARD FROM WATER AND CONTAMINATION INTRUSION. IF THE ENCAPSULATION IS COMPROMISED, WATER AND CONTAMINANTS MAY CAUSE AN INTERNAL ELECTRICAL SHORT, POSSIBLY RESULTING IN A FIRE.
Consequence: A FIRE COULD CAUSE PERSONAL INJURY OR DEATH.
Remedy: NAVISTAR WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON JULY 10, 2008. OWNERS MAY CONTACT NAVISTAR AT 1-280-461-1890.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2002 | 2003 | 2004 | 2005 | 2006 | 2007 | 2008 | 2009 |
|---|---|---|---|---|---|---|---|---|
| Engine | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 10928338 · 260,000 miTL* THE CONTACT OWNS A 2007 INTERNATIONAL 4000. WHILE HAVING THE VEHICLE SERVICED AT A REPAIR SHOP, IT WAS BROUGHT TO THE CONTACT'S ATTENTION THAT THE OIL PAN HAD FRACTURED AND WAS LEAKING OIL ONTO THE ENGINE BLOCK. THE CONTACT STATED THAT THE MECHANIC WOULD HAVE TO CHANGE THE HEAT EXCHANGER TO REPAIR THE VEHICLE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V258000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 260,000. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Equipment | 1100.0%ODI 10196090TL*THE CONTACT OWNS A 2002 INTERNATIONAL 4000. THE VEHICLE WAS ATTACHED TO THE BED OF THE TOW TRUCK. THE WINCH POPPED AND CAUSED THE VEHICLE TO ROLL OFF THE BED AND CRASH INTO ANOTHER VEHICLE. NO VEHICLE INFORMATION WAS AVAILABLE. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Seat Belts | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 10668049 · 64,289 mi2008 MEDTEC AMBULANCE THAT HAS FAILURE OF THE STREET SIDE INTERIOR WALL AND CABINETS. THE ENTIRE WALL AND CABINETRY WERE NOT INSTALLED PROPERLY DURING NEW CONSTRUCTION AND NOW HAVE FAILED TO WHERE THEY ARE FALLING OFF THE CEILING AND HAVE BUCKLED AWAY FROM THE EXTERIOR SHELL OF THE AMBULANCE. SEAT BELT RESTRAINTS WERE ALSO FOUND TO BE FASTENED INTO 3/4" PLYWOOD ONLY. THESE WILL NOT MEET THE REQUIRED DOT AND AND PULL TESTING AND WOULD HAVE FAILED GROSSLY IN AN ACCIDENT. THE CORPORATION HAS FAILED TO STAND BEHIND THIS PRODUCT, STATING THAT… | 0UnavailableNo examples available for this selection. |
| Seats | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 10668049 · 64,289 mi2008 MEDTEC AMBULANCE THAT HAS FAILURE OF THE STREET SIDE INTERIOR WALL AND CABINETS. THE ENTIRE WALL AND CABINETRY WERE NOT INSTALLED PROPERLY DURING NEW CONSTRUCTION AND NOW HAVE FAILED TO WHERE THEY ARE FALLING OFF THE CEILING AND HAVE BUCKLED AWAY FROM THE EXTERIOR SHELL OF THE AMBULANCE. SEAT BELT RESTRAINTS WERE ALSO FOUND TO BE FASTENED INTO 3/4" PLYWOOD ONLY. THESE WILL NOT MEET THE REQUIRED DOT AND AND PULL TESTING AND WOULD HAVE FAILED GROSSLY IN AN ACCIDENT. THE CORPORATION HAS FAILED TO STAND BEHIND THIS PRODUCT, STATING THAT… | 0UnavailableNo examples available for this selection. |
| Structure:Body | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10234140 · 280 miTL*THE CONTACT OWNS A 2006 INTERNATIONAL 4000. THE BODY OF THE VEHICLE SHIFTS WITH OR WITHOUT WEIGHT BEING APPLIED. AS A RESULT, THE CONTACT CANNOT PLACE ANYTHING HEAVY ON THE VEHICLE, AND IT HAS NEARLY FLIPPED OVER SEVERAL TIMES AT VARIOUS SPEEDS. HE PAID THE DEALER $2,000 TO REPAIR THE VEHICLE, BUT THE FAILURE PERSISTS. THE FAILURE IS DUE TO HOW THE BODY IS ATTACHED TO THE FRAME. THE CURRENT MILEAGE WAS 31,000 AND FAILURE MILEAGE WAS 280. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Vehicle Speed Control | 00.0%No examples available for this selection. | 1100.0%ODI 10609911 · 94,000 miTHE ENGINE NORMALLY RESPONDS TO A FAILED OPEN ACCELERATOR POSITION SENSOR CIRCUIT FAULT BY RETURNING THE ENGINE TO LOW IDLE SPEED OF 800 RPM AND DISABLING THE DRIVER'S ABILITY TO INCREASE THE ENGINE SPEED. HOWEVER IF THE OPEN CIRCUIT CORRECTS ITSELF WITHIN 30 SECONDS OF INITIATION, ENGINE SPEED COULD SUDDENLY INCREASE TO A HIGH IDLE SPEED OF 1200 RPM. *TR | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2008: 0 complaints · 2009: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2008 | 0 | 0 | 0 |
| 2009 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2008 | 1 | 0 | 0 |
| 2009 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Equipment |
|---|---|
| Equipment | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.