2002 International RE: complaints, problems and recalls

Reported: 2001-08-26 (August 26, 2001)

VEHICLE DESCRIPTION: SCHOOL AND TRANSIT BUSES EQUIPPED WITH 39-INCH FLIP SEATS. THE FLIP SEATS COULD BIND IN THE OCCUPIED POSITION AND NOT RETURN TO THE STORED POSITION WHEN NOT OCCUPIED. THE CUSHION FRAME SUPPORT BAR SLIDES OFF THE SEAT SUPPORT PAD, WHICH COULD RETAIN THE SEAT IN THE OCCUPIED POSITION.

Consequence: THE SEAT COULD BLOCK THE AISLE TO THE EMERGENCY EXIT DURING AN EMERGENCY, WHICH MAY RESULT IN INJURY OR DEATH.

Remedy: OWNERS WILL BE PROVIDED WITH INSTRUCTIONS AND PARTS TO REPAIR THE SEATS FREE OF CHARGE. OWNER NOTIFICATION BEGAN OCTOBER 23, 2001. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT AMTRAN AT 800-843-5615.

Reported: 2002-05-20 (May 20, 2002)

ON CERTAIN TRANSIT AND SCHOOL BUSES, A BRASS FITTING CONNECTS THE DOUBLE CHECK VALVE TO THE BRAKE RELAY VALVE. WITH CERTAIN INPUTS TO THE VEHICLE, THE WEIGHT OF THE CHECK VALVE ON THE FITTING CAN CAUSE THE ASSEMBLY TO RESONATE. THE SUBJECT VIBRATION CAN CAUSE EXCESSIVE STRAIN LEVELS IN THE FITTING, WHICH COULD EVENTUALLY FATIGUE AND FAIL.

Consequence: IF THE FITTING BREAKS, THE REAR SERVICE BRAKES WILL CEASE TO OPERATE WITHOUT WARNING, RESULTING IN AN EXTENDED STOPPING DISTANCE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL A KIT TO REMOUNT THE DOUBLE CHECK VALVE WITH A FLEXIBLE HOSE ON THE AMJORITY OF VEHICLES. ON A SMALL NUMBER OF UNITS WITH CLEARANCE ISSUES OR TRACTION CONTROL, A KIT WITH A NEW RELAY VALVE THAT HAS A BUILT-IN DOUBLE CHECK VALVE WILL BE INSTALLED. OWNER NOTIFICATION BEGAN AUGUST 30, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.

Reported: 2003-02-25 (February 25, 2003)

ON CERTAIN SCHOOL AND TRANSIT BUSES BUILT WITH BOSCH ZERO OFFSET PIN SLIDE (ZOPS) HYDRAULIC DISC BRAKES, THE ZOPS HYDRAULIC DISC BRAKES MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION, WHICH CAN RESULT IN EXCESSIVE OR ABNORMAL HEAT GENERATION AT ONE OR MORE OF THE BRAKES.

Consequence: THE COMBINATION OF THE FOLLOWING FACTORS MAY COLLECTIVELY RESULT IN AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY: POTENTIAL FIRE AT A WHEEL END, HIGH INCIDENT RATES OF STUCK CALIPERS, AND EVACUATION AND CONTAINMENT CONCERNS RELATING TO MULTIPLE PASSENGERS.

Remedy: INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND REPAIR THE BUSES FREE OF CHARGE. THE RECALL BEGAN OCTOBER 29, 2004.

Reported: 2003-07-28 (July 28, 2003)

ON CERTAIN SCHOOL, TRANSIT, AND COMMERCIAL BUSES EQUIPPED WITH ADJUSTABLE STEERING COLUMNS, THE STEERING SHAFT PINCH BOLT INTERFERES WITH THE RUBBER BOOT THAT PROTECTS IT. OVER TIME, A HOLE MAY WEAR INTO THE BOOT AND CATCH THE BOLT.

Consequence: IF THE BOLT CATCHES ON THE HOLE, THE BOOT MAY RESTRICT THE MOVEMENT OF THE STEERING WHEEL WHICH COULD RESULT IN A VEHICLE CRASH.

Remedy: INTERNATIONAL NOTIFY ITS CUSTOMERS AND INSPECT AND, IF NECESSARY, REPAIR THE STEERING COLUMN. OWNER NOTIFICATION BEGAN NOVEMBER 19, 2003. OWNERS SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.

Reported: 2004-06-03 (June 3, 2004)

ON CERTAIN SCHOOL BUSES AND TRUCK MODEL VEHICLES MANUFACTURED BETWEEN FEBRUARY 28, 1999, THROUGH APRIL 5, 2004, THE ANTI-LOCK BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) MAY MISINTERPRET A CORRUPT WHEEL SPEED SIGNAL.

Consequence: THE CORRUPT WHEEL SPEED SIGNALS MAY IMPROPERLY ACTIVATE THE ABS, INSTEAD OF DEACTIVATING THE ABS. THIS MAY RESULT IN THE DRIVER EXPERIENCING A HARD PEDAL FEEL AND A DECREASE IN DECELERATION AT THE END OF THE STOP, RESULTING IN EXTENDED STOPPING DISTANCES WHICH COULD CAUSE A VEHICLE CRASH, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Remedy: INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND INSPECT AND REPAIR THE AFFECTED VEHICLES FREE OF CHARGE. THE RECALL BEGAN AUGUST 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL CUSTOMER SERVICE AT 1-800-327-4236.